How Cloudtalk compares to 8×8 and Nextiva

Users report that 8×8 lacks many call productivity features, such as Click to Call, call recording, or advanced call distribution tools. CloudTalk has them all and more. 

With our Callback tool, you will never miss a customer. If there are any unanswered phone calls, CloudTalk can automatically call your customers back. 

Our flagship feature, the Smart dialer, automatically compiles a list of numbers and lets you automatically call through them with a single click.

Pricing: Transparent memberships for
businesses of any size

CloudTalk may be on the more expensive side — with plans ranging between $25 and $50 user/month paid annually — yet we offer high-end services that clearly demonstrate our value. CloudTalk offers a fully customizable plan, so you can pay only for what you need.

Furthermore, while Dialpad and RingCentral are extensively used by smaller businesses, CloudTalk aims mainly at mid-size companies looking to grow. Therefore, although you pay more, CloudTalk adapts to your future needs, offering you a long-term solution.

Features

Out of CloudTalk’s 70 features, our flagship tools include several advanced dialers (power, predictive, and smart). Furthermore, you can send a call to the most fitting agent best suited to handle the call based on predefined parameters with Skill-based and Caller-based routing.

By using our Call Notes and Tags, your reps are better informed about customer’s calling history. That gives you an opportunity to offer personalized customer service. Additionally, CloudTalk also lets you keep a local presence. We offer over 160 international numbers.