Annual price overview (per user/per month) |
$15 - $25 Enterprise price only upon request. |
$149,99 - $240 (Pro to Enterprise plan) – Free Basic plan. |
$25 - $50 |
Free trial |
Yes - 14 days. Requires a credit card. |
On the Zoom website, you can request a demo. |
Yes - 14 days. Doesn't require a credit card. |
Integrations |
Advanced integrations (e.g. Salesforce or Hubspot) from a Pro plan. Standard offers G Suite and Office 365 integrations. |
Integrates with tools like Zoom for Hubspot, Pipedrive or Salesforce. |
40+ integrations. CRM integrations include industry leaders like HubSpot, Zapier or Intercom. |
Mobile application |
Yes, compatible with both Android and iOS. |
Zoom offers several mobile applications for both iOS and Android. |
Yes, compatible with both Android and iOS. Available in a Starter plan. |
Conference calling |
Unlimited video conferencing with Dialpad Meetings service. |
Offers unlimited one-on-one and group meetings in all plans. Group meeting duration for the basic plan is 40 minutes. |
You can schedule conference calls easily and invite external contacts. There is no set limit for CloudTalk conference calls. |
Click to Call |
Yes |
Does not offer this feature. You need to manually click each digit before making a call. |
Yes |
Call tagging |
Does not mention this feature. |
Does not mention this feature. |
CloudTalk allows you to assign a custom tag to each call. |
Advanced dialers |
Only mentions Power dialer. |
Does not mention any advanced dialing possibilities. |
We offer Smart dialer, Power dialer and Predictive dialer. |
Voicemail |
Yes, offers visual voicemail and voicemail transcription. |
Voicemail handling for queues and groups can't have their own shared voicemail box. |
Create individualized or group voicemail messages. You can play it from the internet browser. |
Recording |
Available in all plans. |
Yes |
Available in all plans. |
Reporting |
Offers real-time analytics and reporting. |
Yes |
CloudTalk offers many advanced reporting features, such as agent or custom reporting, real-time dashboard, etc. |
API |
Does not mention this feature. |
Offer REST API. |
Yes |
Customer support options |
Standard plan offers 24/5 chat and web help. Pro and Enterprise customers receive 24/7 coverage and phone support. |
Technical support varies based on plans. Basic only has a help center, the highest one offers a ticket, live chat and phone. |
Customer support available 24/7. We offer email, phone, chat support, and an option of a dedicated account manager. |