Customer Stories

Andreas Kloss Marketing

Andreas Kloss Marketing is a social media marketing agency based in Freiburg, Germany. The agency is serving local car dealerships in Germany to bring them in more clients on a monthly basis and helping them increase their revenue.

Andreas Kloss Marketing Agency was facing one major problem. Team was searching for a solution which will help them to reach out to their prospects and customers in an innovative way. After an extensive researce, they find out that a phone software might be handy option. However, the future phone software needed to fulfill certain requirements:

  • User-friendly.
  • Efficient.
  • Easy-to-use.
  • Very flexible.
 

Tackling the challenge with CloudTalk

According to Stefan, Cloudtalk offers tons of flexible options for businesses, especially for small and medium businesses and startups.

 

The key requirements for systems were very clear from the very beginning:

  • Monthly payments - After checking all the available options on the market the team find out that there's no phone system vendor offering monthly payment. Most of them will charge the client one year in advance so the customer needs to pay 500 to 600 EUR upfront. As the company was not sure how long will the phone system use, Cloudtalk was a perfect option as it also provides FREE trial and monthly payments.
  • The number of seats - As this agency is quite small, they didn’t like that other phone software providers were requesting them that they need to purchase minimum 3-5 seat (they couldn’t start with only one seat).
  • German-based local phone numbers - It was important to have access to as many local phone numbers as needed, ideally right at fingertips.

In the video review, Stefan will share with us how did they benefit from using CloudTalk + Hubspot CRM integration, leverage the call recording feature or why the flexibility is so crucial when choosing the new phone system.

 
Andres Klosser Marketing
Stefan Stiller
Sales Manager at Andres Klosser Marketing
Stefan Stiller is a sales manager in a social media marketing Andreas Kloss Marketing Agency.
 

Stefan’s favourite features

  • Hubspot + CloudTalk integration – The integration with CRM system can really simplify the lives. For instance, 2-ways synchronization ensures that all your calls, notes, contacts, recordings or tags are logged in both tools.
  • Click-to-call– Click-to-call feature enables the team to dial the phone number from your CRM system with a single click. It makes a dialling process a blast.
  • Call recordings – listening back to the previous conversations is very valuable for any sales rep (improving sales techniques, building trust between rep and customer).

At CloudTalk, we are super happy to help customers grow and nothing cheers us more than seeing them do so! Would you like to join the success train?

Setting up a cloud phone system that is remote ready has never been easier. Try CloudTalk today.
 

Start 14 days free trial

Fill in the form and experience cloud-based contact center for innovative businesses by yourself. Be the company your customers want you to be. Set up takes just 5 minutes.

Improve your contact center with CloudTalk