|
Basic Plan |
20$ per user/ per month with unlimited users. Free inbound and internal calls, and other features. |
29,99$ per month with limited minutes. Only 10 contacts available. |
|
Essential Plan |
25$ per user/per month with client real-time dashboard, open API, and other advanced features. |
49,99$ per month without call analytics and call statistics or any workflow automation. |
|
Expert Plan |
40$ per user/per month, including IVR, open API, and smart routing. |
99,99$ per month, still missing workflow automation or IVR functions. |
|
Dialing Feature |
The Click-to-call feature allows you to dial any number on the web with just one click. |
The Dial-by-Name feature can connect you with a specific number, which is saved under the name. |
|
Call Forwarding / Warm Transfer |
Automatically forwards calls to external phone numbers when your agents are busy. The warm transfer also allows you to redirect a call to another agent with the opportunity to speak with the customer first. |
When receiving a call, MightyCall forwards it to a physical phone, VoIP, cell phone, or voicemail. |
|
Call Distribution |
The ACD (automatic call distribution) feature ensures that all inbound calls are directed to the most qualified agent based on available data. Works best with IVR, call queuing, and business hours. |
Offers you the call flow configuration, which allows setting a specific route for incoming inbound calls. |
|
Call Masking |
CloudTalk protects your private number until you share it with a specific customer. |
Gives you a virtual phone number but cannot ensure your personal one stays private. |
|
Notifications |
When an incoming call comes in, CloudTalk automatically alerts you so you know who is calling. |
MightyCall does not offer desktop notifications for any calls. |
|
Call Queuing |
Improve the on-hold experience with advanced call queuing strategies, personal greetings, or custom music. Sort incoming calls |
You can only divide calls into several groups by your needs. |
الدعم والمبيعات
واردة
الصادرة
نظام الأعمال
فرق بعيدة
التجارة الإلكترونية
تكنولوجيا المعلومات IT
الخدمات المالية
الرعاية الصحية
السفر والضيافة
مَشرُوع
متوسط وكبير
صغير
HubSpot
Zendesk
Pipedrive
Salesloft
