Looking for an intuitive virtual solution that lets you expand globally and save your budget at the same time? CloudTalk, the best Squaretalk alternative, is here to grant you just that.
Transparent and pocket-easy pricing
160 international and toll-free numbers,
Easy-to-use call-flow designer, IVR, and skills-based routing, as well as other 100+ features,
2-way automatic synchronization with the CRM of your choice
CloudTalk vs. Squaretalk
Comparison data is based on an analysis from Q2, 2022.
Boost your customer experience and improve lead conversion with IVR. Based on the caller’s answers, the IVR either provides him or her with the required information or routes the call to the correct agent. IVR allows your team to save up to 80% of their time.
Expanding globally and saving your budget at the same time? That’s what you get with CloudTalk. Maintain a local presence in 160 countries while working remotely. Get new local numbers or port your existing ones. This allows customers from abroad to call you at standard local rates or free of charge.
To increase your efficiency and the number of calls, CloudTalk offers 3 types of dialers. Power Dialer helps you run your campaigns with call scripts, the Smart Dialer automatically calls through the list of numbers and the Predictive Dialer automatically dials the next call in line.
With our automatic data synchronization in and a CRM of your choice, you can always access up-to-date information. CloudTalk eliminates the need to manually upload data or pull out all contacts from your CRM, which allows your agents to use their time more efficiently.
Our top priority is to secure your calls with the strongest call routes possible. We have built tight relationships with telco partners all across the world. That helps us to build safer calling routes and offer stronger connections. Thus, if the call quality drops below a certain level, CloudTalk automatically changes the route in real-time.
4.4/5 – 260 reviews
4.4/5 – 840 reviews
4.4/5 – 310 reviews
4.5/5 – 260 reviews
How do free trials work?
Simply send us your contact information and we’ll get you set up with a free, no-strings-attached CloudTalk trial. You can start dialing immediately and enjoy our full range of features and integrations for two fun-filled weeks.
What are your outbound call prices?
Each package includes one standard local or toll-free number for free. Prices of outbound calls vary. Please contact us for more details.
Who is a user?
Users work for your company and communicate with your existing and potential customers. You can add or remove users at any time and in just a few clicks. Users are agents, supervisors, analysts, administrators, etc.
How often can I change my billing plan?
Plans billed annually can only upgrade to a higher tier plan (e.g. From Essential to Expert). It’s not possible to downgrade on annual billing.
How else can I use CloudTalk?
CloudTalk can be used in many different ways: for customer support, as a contact center, or simply as an all-in-one virtual phone system. Our solution is also perfect for companies operating different e-commerce platforms at the same time, as the ability to set up separate customer support channels can make all the difference.
What about data safety?
The safety of your data is our topmost priority. CloudTalk uses third-party data centers with industry-standard certifications (Tier III+ or IV, ISO 27001, PCI-DSS). All facilities include physical protection. Interface is accessed through an encrypted SSL connection. You can read more on our dedicated security page.
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