Category - Call Center


The Hidden Cost of Non-Scalable Software: You May Lose Up To 28% of Your Revenue

A study conducted by McKinsey found that a lack of scalable software solutions could cost businesses anywhere between 8% and […]

SIB call quality

You May Never Hear From 42% of Your Customers Again Due to Poor Call Quality

It’s intriguing how many customers mark a bad customer service experience as the number one reason for their churn. At […]

Photo Jean

CloudTalk Welcomes Jean-Christophe Bourgade as Chief Revenue Officer 

[Bratislava, August 3rd 2023] – CloudTalk, the company behind the next-gen business calling software designed to make the lives of […]


12 Marketing Automation Tools in 2023 with Pricing 

Sometimes, the path of least resistance is the best one to take. Marketing is no different. Why spend countless hours […]


AI for Sales: 8 Experts Strategies for Success

There’s only so much a human can do in a day, yet the expectations companies place on their employees seem […]


15 Expert Tips to Cut CAC During Economic Turbulence

In the face of economic turbulence, businesses are facing a new reality – customers are becoming more hesitant to spend […]

Call center from the inside

How to Raise Customer Satisfaction as an SMB in 2023

An age-old adage goes, “Customer is King”. Nowadays, that saying might even be more true than it used to be. […]

Call center software

The Ultime Call Center Solution List (2023): Pricing & Comparisons

Let’s start off with a simple thread of logic. All companies, regardless of size, depend on customers for revenue. To […]


9 B2B Sales Tools Industry Professionals Use to Close More Deals

Nowadays, sales reps have access to dozens — if not hundreds or even thousands — of sales tools to help […]


10 Best Small Business Phone Plans in 2023

Are you struggling with dropped calls and poor call quality? In today’s fast-paced business environment, it’s essential to have an […]