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Careers

Category

Call Center

Cultural differences

All you need to know about cultural differences in your contact center

Q. Malloy | 20. April 2021

Sales Cadence

SalesCall Center

Creating an efficient sales cadence in your outbound call center

N. Mrázová | 8. April 2021

sales rep illustration

SalesCall Center

Sales Rep Scorecards – a tool that nobody asked for but everyone needs

22 call center tips cloudtalk

25 tips and tricks for working in a call center – CloudTalk

Q. Malloy | 2. February 2021

UCaaS vs. CCaaS

UCaaS vs CCaaS – what is the difference?

N. Mrázová | 19. January 2021

Average handle time

All you need to know about AHT (Average Handle Time)

Q. Malloy | 14. January 2021

3 best Aircall alternatives to consider

BrandsCall Center

3 best Aircall alternatives to consider

N. Mrázová | 18. December 2020

Illustration what is CCaaS

What Is Contact Center As A Service (CCaaS), and why do you need it?

N. Mrázová | 10. December 2020

building a strong e-commerce support team

EcommerceCall Center

6 steps to build e-commerce technical support team

Q. Malloy | 8. December 2020

Work from your destination

Remote workCall Center

Work From Your Dream Destination

Q. Malloy | 1. December 2020

Prague

Remote workCall Center

Living in Prague as an Expat

Affiliate Marketing

MarketingCall Center

Affiliate marketing for SaaS – why should you use it in your business?

Q. Malloy | 6. November 2020

image banned

How to Establish a Call Center Blacklist for Better Support

Q. Malloy | 14. October 2020

Sales objections

SalesCall Center

8 most common sales objections & how to handle them

Q. Malloy | 25. September 2020

3 best Aircall alternatives to consider

BrandsCall Center

3 Best Talkdesk Alternatives To Consider

N. Mrázová | 14. September 2020

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