Category - Agents
8 Sales Prospecting Methods That Actually Work
Here’s the bitter truth: not all leads are equal. In fact, many sales reps are spending too much time on […]
How to make sure your cold calls get you appointments?
Tired of ineffective cold calling? Read more to see how to convert calls into meetings! We’re listing our best cold […]
Tips For Reducing Call Center Costs Whilst Improving Customer Service
Time is money, and call centers are no different in this matter. Learn how to reduce your costs and improve […]
How to create the best cold calling script
Cold calling might not be favored by every sales team – but it’s still an important component of the sales […]
Factors influencing service quality in a call center
Call centers can be infamous for the quality of services they provide. To evaluate it, you need to take into […]
Top 20 Call Center Quotes
If you are a customer service provider, you probably know that there is never enough motivation. Every call center agent […]
How to Improve Call Center Agent Performance
Contact centers rely on agents to provide great customer service with every interaction. Without productive agents, you risk losing clients, […]
9 Proven Ways To Improve Call Center Productivity
Call center operators are only human, they can’t maintain a high-performance level every second of every hour of every day. […]
Improve your agent skills in 5 easy steps
Many companies have been placing more and more focus on boosting customer satisfaction. However, customer expectations on the quality of […]
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