Category - Phone system

illustration what is a VoIP number

What Is a VoIP Number: Understanding its Functionality

What is a VoIP number? How does it work? What are the pros and cons of a VoIP phone number? […]

Most common VOIP problems

8 Most Common VoIP Problems and How to Fix Them

VoIP systems offer countless advantages, compared to traditional hardware call center solutions. It significantly reduces costs, offers advanced features, and […]

illustration Improve Outbound Calls Strategy

7 Ways To Improve Your Outbound Calls Strategy

For many companies, outbound calls are the primary means through which agents communicate with clients. It’s important, then, to develop […]

illustration call center

Cloud PBX: What it is and Benefits for Small Businesses

Traditional on-premise PBX systems served businesses well in the past and companies were satisfied with what their on-premise platforms could […]

illustration call center

How does PBX work? The definition of a PBX phone system

Looking for new business solutions for your company may not be so easy. There are many new ideas, and it […]

Illustration VoIP vs landline

VoIP vs Landline: Which is Better for Small Business?

Landline phones are pretty much on the verge of extinction. In 2004, over 90% of American households had a landline. […]

illustration common VoIP security risks

5 common VoIP security risks that might threaten your business

Voice over Internet Protocol is undoubtedly the future of business communication. While previously there may have been concerns about the […]

Reasons to choose CloudTalk

7 Reasons to Choose Cloudtalk as your Omnichannel Contact Center Solution

The way in which customers call companies in the last decade has changed tremendously. It’s true that many people still […]

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How VoIP reduces costs and boosts ROI in Small Businesses

With the coronavirus pandemic still posing a major threat in most parts of the World, businesses in all industries are […]

illustration headphones

7 Reasons why you should invest in a cloud solution for your call center

Can you improve your customer service, take some workload off your agents’ shoulders, and save money while doing so? Yes, […]