Customer Service Archives - Page 2 of 3

2021-10-26

Today, customers don’t only purchase products and services. More and more often, they buy ideas or experiences. And they demand […]

2021-09-21

You can have the greatest product on the market. If your customer service isn’t good, you will start losing clients. […]

2021-09-02

The more a company grows, the greater the need becomes to have a defined set of protocols, procedures and, yes, […]

2021-08-31

The B2B industry is getting more and more complex. Intense negotiations with many stakeholders at once may become overwhelming. But […]

2021-08-19

The term customer experience encapsulates the whole of a customer’s interaction with your business. It’s made up of your website’s […]

2021-08-10

The perception of value is as important as the value itself. That is why CPV is the core of any […]

2021-07-06

Customer service is a term that describes the help a company offers to its clients before, during, and after they […]

2021-07-01

Considering how many options people have nowadays to contact businesses, it might feel like there’s not much need for phone […]

2021-06-23

Customer service is an essential aspect of the user experience. Due to the growing expectations of your clients, you should […]

2021-04-15

Dealing with customer’s complaints is one of the toughest but also most important tasks of a support agent, so it’s […]

Category - Customer Service