Category

Customer Service

Customer Service

Omnichannel vs. Multichannel Customer Service: Key Differences

S. Montaldo | 13. December 2024
Customer Service

Best 11 Customer Service Games, Activities, and Training Ideas

S. Porubská | 11. November 2024
Service & SupportCustomer Service

SMS for Customer Service: Examples & Best Practices

S. Lucido-Balestrieri | 28. May 2024
Customer Service

5 Ways to Take Full Advantage of AI’s Role in Customer Service

Z. Hudecova | 23. June 2023
customer-churn-rate
Call CenterCustomer Experience

14 Ways to Reduce Customer Churn for SaaS During Economic Downturn

M. Vozník | 16. March 2023
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Customer Service

17 Customer Service Goals to Aim for in 2025

N. Mraz | 1. January 2023
illustration customer service philosophy MAIN
Customer Service

Customer Service Philosophy: Definition & 7 Tips To Create One

N. Mraz | 25. July 2022
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Customer Service

Guide to Escalation Matrix in your Remote Call Center

N. Mraz | 1. June 2022
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Customer Service

How to Provide Excellent Customer Service?

N. Mraz | 19. April 2022
Empathy statements illustration
Customer ServiceService & Support

How to Use Empathy Statements to Win Customers

N. Mraz | 3. November 2021
Illustration first call resolution
Customer ServiceService & Support

10 Effective Customer Service Techniques that Will Make Customers Love You

Q. Malloy | 21. September 2021
Customer Service Philosophy
Customer ServiceService & Support

How to develop a great customer service philosophy

Q. Malloy | 2. September 2021
illustration magnifying glass
Customer ServiceService & Support

What is a Deal Desk & How Does It Help Your Sales Flow

N. Mraz | 31. August 2021
illustration personalised customer support
Customer ServiceService & Support

10 Simple Ways to Provide More Personalized Customer Service

Q. Malloy | 19. August 2021
Customer Perceived Value
Customer ServiceService & Support

How to Master Customer Perceived Value (CPV)

Q. Malloy | 10. August 2021

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