Category

Service & Support

photo get support ready
Customer SupportService & Support

How to get your customer support ready for 2020 (and beyond)

Q. Malloy | 20. December 2019
Tools for customer service and sales teams
Customer SupportService & Support

8 best tools for sales & customer support teams

Q. Malloy | 27. August 2019
Call center photo
Customer ServiceService & Support

Omnichannel customer service: Definition & Tips

N. Mrázová | 19. August 2019
photo woman cloud phone
Customer SupportService & Support

What is a Cloud Phone System

Q. Malloy | 23. July 2019
Call center statistics
Customer SupportService & Support

Call center statistics that count

N. Mrázová | 8. July 2019
Customer service in ecommerce
Customer ExperienceService & Support

How Important is Customer Service in E-commerce?

Q. Malloy | 24. June 2019
Customer SupportService & Support

How to Nail your After-Hours Voicemail Greetings

Q. Malloy | 28. May 2019
Myths about call center
Service & SupportCustomer Support

8 Myths About Call Centers: Debunked

N. Mrázová | 21. May 2019
photo improve your customer support team performance
Customer SupportService & Support

Change your Customer Support: 5 Tips How to Improve Support Team

N. Mrázová | 17. May 2019
Ecommerce customer
EcommerceCustomer Experience

What Do E-commerce Customers Really Want? Part 1

N. Mrázová | 15. May 2019
Stress
Customer Service

How to deal with though customers on the phone | CloudTalk

Q. Malloy | 12. May 2019
CloudTalk CSAT
Customer ExperienceService & Support

What is CSAT and how to improve it

Q. Malloy | 9. May 2019
Call agent
Customer ServiceService & Support

10 Ways to Improve Communication with Customers

N. Mrázová | 6. May 2019
How to improve interaction with customer
Customer ServiceService & Support

8 Ideas to Improve Your Interactions with Customers

Q. Malloy | 14. March 2019
CloudTalk Call Center Trends
Customer SupportService & Support

5 trends for 2019 to help you improve your call center

N. Mrázová | 27. February 2019

Connect agents, customers and other software, together in the cloud

Discover how CloudTalk can provide you with unparallel control over your customer’s experience and start matching their expectations today

Only company emails are allowed An error has occurred when checking the email An error has occurred