10. April 2019 Blog

Premium Usability and Rising Star Award for 2019

CloudTalk receives premium usability title for VoIP software from reputable business software directory

Over the years, CloudTalk has made strides in providing VoIP solutions for businesses and we have gone above and beyond to further improve our offerings. This is why we are proud to see our hard work pay off as we receive yet another prestigious honor from FinancesOnline, a reputable business directory: the Premium Usability Award for 2019.

In their review of the CloudTalk features, the software experts at FinancesOnline performed a thorough VoIP software analysis to measure its usability. After much deliberation, they gave our product a user satisfaction rating of 100% because of its navigability and wide range of VoIP features. According to them, its advanced call queueing and routing systems relieve users of having to manually forward calls, optimizing operations. Moreover, they commended its customer card feature that provides agents with all the client details and call notes they need to make conversations more personalized and efficient. Additionally, they were impressed with CloudTalk’s seamless integration with other business systems as this makes it easier to centralize and streamline workflows. 

Aside from landing a spot in their list of best VoIP system for small business, CloudTalk was also awarded with the Rising Star Award for 2019. This honor is granted to SaaS products that have increasingly gained the trust of industry professionals because of their quality solutions and stellar customer service. 

Read the full review of CloudTalk on the FinancesOnline website today to learn why else you should be using our platform for your VoIP needs. We look forward to doing business with you!