Work From Your Dream Destination

Ever imagined leaving your office job to live in your dream destination while working remotely? A lot of people want to travel without sacrificing their livelihood. But although it may seem too good to be true, it’s possible— and just as pleasant as it sounds!

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Dominika, living her dream life in Alicante – Spain

My name is Dominika Sindlerova and I am from Slovakia. I studied Mass media and Communication at the University of New York in Prague and got an IMBA at Fundesem Business School in Alicante, Spain. I worked as a Project Manager at an IT company focused on the development of web and mobile applications. Later on, I worked as a Customer Relations Manager in the same company for almost 3 years. I then went on to focus on a family business, where I worked as a Business Developer. I am a communicative person that learns quickly, and I have no problem trying new things—in fact, I love challenges because they push me forward. 

How long have you been living in this country?

I’ve been in Spain for almost 4 years. Currently, I am located in Alicante, a small and beautiful seaside city. 

Why did you decide to work and live in Spain?

I moved because of my studies and when I was offered a job in a local IT company, I decided to stay here. After some time spent, I realized that this place had become my home and that it would be very hard for me to move away, although I had very few work opportunities at the time. That was one of the reasons why I decided to look for remote work, which would provide me the possibility of working from anywhere. I am very grateful that I could become a part of the CloudTalk community, which allows me to live the life I always dreamed of. 

Can you please share some tips and tricks for finding a remote job? What worked for you? 

Basically, it was quite a quick process. I am not a very social media active person, but I know that when I need something, I can share it with people with whom I am in contact. And that was actually how I found this work offer. Before starting to look for something specific, I took some time to think about what kind of job I’d actually like to have. I put this down on paper and shared it with my friends. Networking is very powerful, especially among the young generation.

What attracted you to CloudTalk initially?

I heard about CloudTalk from my childhood friend, Kristina Fisher, who has also been a part of the CT family for some time. I looked at the company profile and it impressed me. I didn’t have expectations, but I can say that I was nicely surprised by the company structure, culture and people who work there. Even though we have never met each other in person, I can say that with many of them, we’ve already created a good working relationship. Even though our chats, meetings, onboarding and training were all virtual, I think that anyone who is willing to learn will learn, no matter the conditions.

Now, after some time, what do you value most about CloudTalk? 

I think that they let me find my way of working, of doing things. The team guides me, explains what needs explaining but, in the end, I’ve been able to create my own workflow—which is the most valuable asset for me.

If you have such experience, can you compare what it’s like to work for a bigger company vs. a startup?

I’d previously worked in a different startup company but it was different. I would not compare it with CT because here, everyone has a clearly structured job title. There, I was practically doing everything and it resulted in one big mess. Thumb up for CloudTalk.

Is it difficult to stay in touch with your teammates when you work from a different country?

Not really. We are talking/chatting with and calling each other on a daily basis. But of course, it’s not the same as when you can go for a drink after work and meet personally.

Remote work has become the norm for all of us at CloudTalk. Have you uncovered something new about yourself while working remotely?

No, not really. I’ve been working from home for the last 2 years and I believe that not everyone is capable of working like this. I knew what I needed in order to accomplish the expected results. I set up my schedule and certain rules that have helped me stay focused when I need to be focused on work.

What is the best long-term scenario for you? Full remote work, 50:50 or full office work? 

For me, full remote work since I do not plan to move away from here. But who knows what the future will bring and how the situation will change.

Are you able to separate your work time from personal time while working from home? 

Of course I am. I have created a little office where I stay the whole time when I am working. When I am OOO (Out of Office), I am always on my phone just in case there is some emergency, but I do not mix my free time with work—even though I am a workaholic. There has to be a balance, otherwise I would burn out quickly.

If you had to pick one aspect of remote work that you absolutely couldn’t live without, what would it be?

It’s really hard to say. I’m not sure whether there is something I could not live without… Maybe the flexibility of my schedule. That’s very important for me, being able to manage my own time.

Valerie, ready to travel from the Philippines to all over the world

Hello there! I’m Valerie Rose Mejia from the Philippines. I have a Bachelor of Science in Information Technology and am the youngest of my siblings, having just turned 24. I used to be an athlete with a focus on volleyball but now, during the pandemic, I’m not really able to play outside, so I just do some light workouts at home. 

How long have you been living in this country?

I was born in the Philippines, specifically in Makati, the National Capital Region. But I was raised in Dagupan City, Pangasinan, the Bangus Capital of the Philippines—which is also where I now live.

Why did you decide to stay in the Philippines, at least for now? 

The reason why I’ve stayed here is that my parents are here. Since I’m the youngest amongst my siblings, it’s my responsibility to watch over my parents because I don’t have a family yet. But when the right time comes, I wish to travel the world and live in the United Kingdom or Canada. 

Can you please share some tips and tricks for finding a remote job? What worked for you? 

When I initially wanted to try working as a freelancer, I watched many YouTube tutorials on how to make your profile more appealing to clients, and which techniques help in the search for a suitable job position. 

Why did you decide to work for CloudTalk? Were your expectations met? 

I was referred to work at CloudTalk by my friend, who also works there. She said that the environment in the company is not toxic, as it was in my previous job. There are many people here who help me and are very understanding superiors. That’s why I decided to pursue my position as a Technical Support Representative, and it’s been wonderful being a part of this team. 

Now, after some time, what do you value most about CloudTalk?

One thing that I value most is the people, who never get tired of helping me with the things that I’m not familiar with or aware of. I truly appreciate their help and how they encourage me to keep trying. 

If you have such experience, can you compare what it’s like to work for a bigger company vs. a startup?

I used to work for Amazon Retail, one of the biggest online retail stores in the world, which not only sells its own goods but also serves as a marketplace for entrepreneurs using Amazon retail arbitrage, so it was a really dynamic experience. And there’s really a big difference when it comes to training, structured call flow or chat flow and agent’s metrics. At Amazon Retail, we often had team competitions to determine the strongest team, the weakest team or the most productive. Although it’s probably not the intention of the company, it can become toxic when you compete with your teammates instead of working as a team. Here at CloudTalk, even though we’re in various departments, we all work together in order to help the customer understand how to use the product. One goal, one big team. 

Is it difficult to stay in touch with your teammates when you work from a different country?

Sometimes it can be, because of the time zone difference. Sometimes, my teammates are really busy with other stuff and can’t help with some queries. But when they find the time, they really do their best to explain and screen share how to do it. 

What is the best long-term scenario for you? Full remote work, 50:50 or full office work?

Since I’ve been working remotely for almost 2 years now, I would prefer to work remotely compared to office work. Just because it’s more convenient to get up 30 mins before my shift and I don’t even need to take a shower, since it’s only me. 

If you had to pick one aspect of remote work that you absolutely couldn’t live without, what would it be?

I couldn’t live without the internet and my laptop. If there’s one thing that helped me start working remotely, it’s when I invested in buying a new laptop.