Blog

10. April 2020

How to align marketing and sales teams

It might be tough to pinpoint the exact reason, but the misalignment between sales and marketing is more common than you think. In fact, these both teams tend to work separately, and both of them suffer because of that in the long run. Why is it important to align sales and marketing, and how can you achieve that?

8. April 2020

5 Ways to Turn Customers Into Your Biggest Advocates

Here’s a fact: No matter how great your product is, it’s of no use if your target consumers are clueless about the mere existence of your brand. This is exactly where ‘branding’ steps in and helps you make a lasting impression.

1. April 2020

7 ways to improve e-commerce support

Customer support is one of the crucial factors when it comes to choosing an online store. Find out how to meet your customers' expectations.

16. March 2020

5 practical steps to create a great IVR

If you work for a business with busy customer support, you probably know what the abbreviation IVR stands for. In a nutshell, Interactive Voice Response is a system which routes your customers to the most appropriate department or agent.