Nowadays, customer self-service is the most desired form of support and is becoming a standard among modern companies around the world. In fact, 73% of customers want to solve product or service issues on their own. Keep on reading to find out more about the benefits of such a solution.
Read moreFor this edition of our Women in SaaS bi-weekly interviews, we spoke to a true master of her craft. You can find her giving lectures on product management at Tartu University, mentoring startups or coaching aspiring professionals in the field—all while leading her own team.
Dealing with sales objections is one of the hardest parts of a salesperson’s job. How can you prepare for them? Here are our tips.
It is our pleasure to shine a light on a woman who has paved her own way by fearlessly moving from country to country, no matter the unknowns. She is precisely the empowering force that our Women in SaaS bi-weekly interviews hope to highlight.
Meeting customers’ expectations in today’s competitive business environment can be challenging. One of the crucial aspects of customer experience is customer support.
If you want to launch a new call center or you’ve been using Talkdesk to maintain one, you might be looking for some alternatives. With so many cloud-based phone systems available on the market, though, looking for the best alternative to Talkdesk might not be the easiest task. Here are the top Talkdesk alternatives to make this choice easier.
Language is such a vivid construct, which it’s evolving almost every day. New words enter into our daily conversations imperceptibly and enable us to describe our reality more precisely.
As part of our Women in SaaS bi-weekly interviews, we are thrilled to introduce you to yet another inspirational leader in the tech industry. Her story is one of seizing unexpected but well-deserved opportunities—and despite an already compelling bio, it’s only the beginning.
It shouldn’t come as a surprise that the more calls your sales team makes, the higher the chances of closing deals. Even though dialling numbers doesn’t seem like a time-consuming task, it takes some effort from every salesperson to actually dial multiple numbers manually each day. Here’s when sales dialers come in useful.
Is business phone greeting a thing of the past? Not at all! They serve as the first contact between your company and a potential customer. Here is how can you use this to your advantage.
