PBX vs. VoIP: what are the differences?
PBX or VoIP , which should you choose for your office? Read on to find out what makes the systems different.
PBX or VoIP , which should you choose for your office? Read on to find out what makes the systems different.
Intercom is already one of the most powerful and popular tools when it comes to customer support. But when connected with a call center or a calling app, its capabilities can grow even more. Which one out of the long list of available Intercom phone integrations to pick? Read our list of the 6 best intercom integrations to find out!
Perseverance personified, this business owner has hundreds of projects for SaaS companies under her belt—all taken on in just two years. A true testament of what can be done by meeting change head-on, the woman we’re introducing today has not yet hit 30, but she’s rocking the tech world like a seasoned professional.
The call center is one of the most integral components that contribute to customer success. According to a survey by Salesforce, 80% of customers “now consider their experience with a company to be as important as its products”.
Pipedrive offers an incredible number of available integrations. But which ones to choose when it comes to Phone Integrations, Dialers & Calling Apps? Here’s our list of the 6 most useful Pipedrive phone integrations, dialers, and calling apps!
International phone numbers can be a huge help for you if you are planning to expand your business to other countries but are worried about the costs. Here are the most important benefits - and how can you get a number for your business.
After hearing about all the incredible benefits of Saas affiliate marketing, you are probably wondering if you should start one in your company too. Read this article to find out how you can create a Saas affiliate program for your company.
Handling Black Friday is not a piece of cake for customer service agents. If you are wondering how you can help them be well-prepared for this big day in e-commerce then you are in the right place. Read some tips on how to make the most of Black Friday and prepare your team for this crazy day.
Leading a Customer Success team remotely and balancing the responsibilities of a new parent like an absolute pro, this quadrilingual woman is a force to be reckoned with. Her early chaotic yet exciting startup days exposed her exceptional versatility, a quality that continues to shine bright in her daily work.