Would you like to build customer relationships that are resistant to competitors’ promo sales? Here are 8 simple tips that will convince your clients that you really care about them.
Read moreHave you ever asked yourself what you can do to make your customers’ lives easier? Don’t worry, nobody expects you to replace their financial advisor, relationship coach or pay their bills :) It’s all about small things that you can do to make your customers happier and eager to shop from you again. Keep on reading to find out more!
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Nowadays, customer engagement is a buzzword which often tends to be misunderstood. We know that engaged customers are better brand advocates, so it’s important for businesses to understand the concept well and nourish the right customer interactions.
Let’s start with a little math: if you want to quantify how good you are at keeping your existing clients, you can use a simple formula to calculate the so-called customer retention rate:
Do you work in an inbound call center and specialize in selling products? No matter whether you sell food supplements, life insurance, kitchen tools, internet services or healthcare packages – in this blog post, you will discover a few tips that will help you boost sales.
Effective customer interactions can lead to increased sales and improved business results. Companies that are not able to improve their communication with customers can lose customers and risk negative word of mouth.
