21. October 2019

Zendesk Support: 7 Best Integrations To Boost Customer Experience

No matter if you’re a busy salesman or business owner, you should already know by now how difficult it is to acquire new customers. In fact, bringing any new lead to your website might cost you a lot of money and time. That’s precisely why taking care of your existing customers can pay off in the long run - especially since they are also more likely to buy from you again.

18. October 2019

The best resources for sales & customer support agents

As a good sales & customer support agent, you should know the importance of constant development by now. There’s no better way to improve your skills than staying up to date with the latest resources on sales and customer service. If you’re looking for some inspiration, we’ve got you covered: Here are the best resources for sales & customer support professionals.

17. October 2019

How to create the best cold calling script

Cold calling might not be favoured by every sales team - but it’s still an important component of the sales process, especially in the B2B arena. In fact, 78% of decision-makers are said to have taken an action after a cold call. In order to make the desired impact, though, you have to take care of your cold calling script. Here’s how to do it properly.

23. September 2019

How to choose the right business phone service

With such a wide range available on the market, choosing the right business phone service can be daunting. There are many factors to consider and some of the features may sound a bit intimidating. Don’t stress about it too much, though! Even if you’re not familiar with all the IVPs, ACDs and other mysterious acronyms, we’re here to help you out.

9. September 2019

HubSpot CRM: Best 8 Integrations To Boost your Sales Results

Building and maintaining relationships with customers should be the main focus of any business out there. One thing that can definitely ease the management of those relationships is to have all necessary information about existing and potential customers in one place. This, in turn, is possible thanks to using powerful Customer Relationship Management (CRM) systems.

27. August 2019

The best tools for sales & customer support teams

If you are wondering how to get new clients and provide the best service for customers you already have, we might have a real gem for you. Do not waste time on research. Check out the recommended tools for sales and customer support teams!