CloudTalk, the Bratislava-based startup offering cloud call center software-as-a-service, is excited to announce its new Partner & Affiliate Program.
Read moreWhich of the many available VoIP platforms to pick in 2021? Read our comparison of 6 platforms worth trying out in your business.
Sales departments don’t have easy jobs. Sales calls are one of the most common ways to reach clients. How to make them effective? Use some ready-made templates to facilitate agents’ work.
From a promising soccer career to ghostwriting for countless SaaS companies, this woman has solidified her worth a million times over. So whatever “boys club” she finds herself in next, her voice is sure to never again go unnoticed.
The productivity of your team is one of the key factors of business success. When working remotely it is hard to maintain a strong work spirit among the whole team.
A New Year means new challenges and opportunities. Learn from this checklist what you should focus on in 2021 to make your remote sales team unbeatable in the next months.
Call masking is frequently used by businesses nowadays to ensure the privacy of their and their customers’ data. Why is it important and how can you use call masking in your company?
Breaking into tech is no easy task. Leaping from the hierarchical world of publishing into the chaotic land of startups comes with a never-ending stream of surprises and challenges that this woman has met with aplomb.
2020 will be remembered as a year full of challenges that constantly tested our flexibility and perseverance. It also showed us areas where we need to excel and things that hold us back. If obtaining a call center solution that will help with your day-to-day tasks is on your list of new year’s resolutions, you’re in the right place.
Customer service tools improve the quality of service provided by your agents. If you are wondering which ones are worth considering for your implementation, here you will find a list of the best customer service tools for 2021.
