Maximize agent productivity and help your agents improve the way they serve clients.
user-friendly and simple app
If you want to receive a phone call, you don’t have to look for the CloudTalk Phone app. No matter what you’re doing in your browser, the app will always send you a notification.
The click-to-call feature allows you to call a phone number in your internal system or to dial a phone number listed on a website you are browsing.
CloudTalk Phone provides a number of benefits to make an awesome calling experience.
Improved customer satisfaction
Quick and easy
CloudTalk Phone app for more personalized customer interactions
- View contact details with basic data and call recordings.
- Integrations with systems you already use – CRM, helpdesk, e‐commerce, chat…
- Personalized communication thanks to tagging contacts.
- Choice of phone numbers for outgoing calls by country or department.
Integrations with more than 500 business tools directly in CloudTalk Phone CTI
Each customer call, each note, and each status update will be automatically recorded in your CRM, helpdesk, e-commerce or any other integrated system.
You can easily switch from the customer contact detail, even during a call, to your integrated tool even when you’re still on the phone.