Your search for CrazyCall alternative is over

Would you like to switch to a new crazycall alternative? CloudTalk is one of the most popular solutions for crazycall former customers. Switch to the best rated call center software o G2 in 2020.

Aircall vs CloudTalk - Call center software
2,500+ call centers and phone systems powered by CloudTalk and counting

Learn why CloudTalk is the best CrazyCall alternative for your organisation.

Here’s a little chart for you to compare CloudTalk and CrazyCall for yourself:

 
cloudtalk
CrazyCall
High quality calls
 
 
Click to call extension
 
 
IVR
 
 
Call recording
 
 
Power dialer
 
 
Call transfers
 
 
Desktop apps (Mac, Windows, Linux)
 
 
Integrations
many CRMs, helpdesk or e-commerce solutions
Pipedrive, Zapier only
Smart queues
 
 
Productivity features (call tagging, notes etc.)
 
 
Skill-based routing
 
 
Automated callback
 
 
Porting an existing number
 
 
Open API
 
 
Dedicated onboarding & support manager
 
 
 

Comparison data is based on an analysis from Q3, 2019.
Comparing CloudTalk Essential vs CrazyCall Professional plan.

 

Personal attention always matters. Dedicated onboarding and technical specialists are a part of our team, ready to help you to get the most out of CloudTalk.

 

Is communication with your customers slow and unorganized? Integrate CloudTalk with your existing CRM, e-commerce or helpdesk platforms to make your communication more smooth and personalized. You can integrate CloudTalk with several important tools. CrazyCall is more limited and you can synchronize it only with 2 platforms - Pipedrive and Zapier.

 

CloudTalk provides high-quality calls thanks to custom-built global infrastructure, which is interconnected with the largest telco providers in the world. CloudTalk uses 9 globally distributed data centres to ensure high-quality calls, speed and reliability.

 

CloudTalk offers you smart routing system. This feature allows you to redirect incoming calls to other agents when someone is unavailable. CrazyCall does not provide this advanced feature.

 

Monitor your sales or customer support team in real-time. Feature call center dashboard allows you to see all the important data about your team.


#1 Rated Call Center Software

Based on 200+ Reviews on 6 Independent Software Marketplaces & Platforms


Integrate CloudTalk with your favourite platforms

Great communication is the key to a successful business. Make communication with your customers faster and easier. Integrate CloudTalk to your favourite business platforms such as Pipedrive, Salesforce, Intercom etc. With integrations you will get:

  • Advanced metrics, which allow you to monitor and improve your team performance.
  • Always updated information across all the platforms.
  • All the customer information in one place.
Integrate your call center software with business tools

Even more benefits over CrazyCall

Why do clients make a switch?

Benefit - Best customer support
Passionate customer support
If you need any help, our passionate customer service team will clear your doubts.
Benefit - Smart automations
Smart automation
Rather than working on repetitive tasks, focus on the activities that matter most to your business. CloudTalk offers you many automation and self-service features.
Benefit - High Quality Calls
High-quality calls
CloudTalk uses many carriers to dynamically find the best possible route for your calls across the globe.
1000+ satisfied clients have benefitted from our call center software

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