[{"id":331020,"date":"2026-05-08T15:57:05","date_gmt":"2026-05-08T13:57:05","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/?page_id=331020"},"modified":"2026-05-08T15:57:07","modified_gmt":"2026-05-08T13:57:07","slug":"8x8","status":"publish","type":"page","link":"https:\/\/www.cloudtalk.io\/de\/telefonanlagen-bewertungen\/8x8\/","title":{"rendered":"8&#215;8 Bewertung [cgv actual_year]"},"content":{"rendered":"<div class=\"wp-block-cloudtalk-under-navigation-social-proof\"><div class=\"under-navigation-social-proof-block\"><div class=\"under-navigation-social-proof-block__cards\"><div class=\"under-navigation-social-proof-block__cards-track\"><div class=\"under-navigation-social-proof-block__card\" data-half-star=\"true\"><div class=\"under-navigation-social-proof-block__card-header\"><div class=\"under-navigation-social-proof-block__card-logos\"><div class=\"under-navigation-social-proof-block__card-logo\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/01\/G2.svg\" 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clip-path=\"url(#clip0_social_proof_2_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"under-navigation-social-proof-block__card-content\"><p class=\"under-navigation-social-proof-block__card-number\">50.000+&nbsp;<\/p><p class=\"under-navigation-social-proof-block__card-label\">Kunden<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-seo-hero wp-block-cloudtalk-seo-hero\"><div class=\"sh\"><h1 class=\"sh__title\">8&#215;8 Bewertung 2026:\n<br>Funktionen, Preise &amp; Nutzerfeedback<\/h1><p class=\"sh__description\">Erkunden Sie 8&#215;8? Erfahren Sie, was echte Nutzer \u00fcber Anrufqualit\u00e4t, Funktionen und Support sagen \u2013 und sehen Sie, wie CloudTalk im Vergleich abschneidet.<\/p><div class=\"sh__buttons wp-block-buttons\"><div class=\"wp-block-button btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/de\/demo-vereinbaren\/\" class=\"wp-block-button__link wp-element-button\">CloudTalk Demo anfordern<\/a><\/div><div class=\"wp-block-button btn-ghost btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/8x8-alternative\/\" class=\"wp-block-button__link wp-element-button\">8&#215;8 Alternativen \u2192<\/a><\/div><\/div><\/div><\/div>\n\n\n<div class=\"wp-block-cloudtalk-row\" style=\"--column-widths:minmax(0, 280px) minmax(660px, 1fr) minmax(0, 280px);--mobile-order-1:2;--mobile-order-2:3;--mobile-order-3:1\">\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"wp-block-cloudtalk-table-of-contents\" data-level-depth=\"3\" data-total-items=\"3\"><div class=\"toc__heading\">Table of contents<\/div><div class=\"toc__list\"><div class=\"toc__item level-2\"><a href=\"#was-ist-8x8\">Was ist 8&#215;8?<\/a><\/div><div class=\"toc__item level-3\"><a href=\"#was-sind-die-hauptfunktionen-von-8x8\">Was sind die Hauptfunktionen von 8&#215;8?<\/a><\/div><div class=\"toc__item level-2\"><a href=\"#was-nutzer-ueber-8x8-sagen\">Was Nutzer \u00fcber 8&#215;8 sagen<\/a><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><h2 class=\"wp-block-heading\">Was ist 8&#215;8?<\/h2>\n\n<p>8&#215;8 ist ein langj\u00e4hriger XCaaS-Marktf\u00fchrer, der Contact Center und Gesch\u00e4ftstelefonie auf einer einzigen globalen Plattform vereint. Seit seinem B\u00f6rsengang im Jahr 1997 hat es sich zu einem Unternehmen entwickelt, das Tausende von Kunden \u00fcber seinen flexiblen <a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.cloudtalk.io\/de\/anrufablauf-designer\/\">Call Flow Designer<\/a> bedient. Es ist eine h\u00e4ufige Wahl f\u00fcr Unternehmen, die <a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.cloudtalk.io\/de\/internationale-nummern\/\">internationale Rufnummern<\/a> und eine breite geografische Abdeckung ben\u00f6tigen.<\/p>\n\n<p>Die Roadmap 2026 hebt Smart Assist f\u00fcr Echtzeit-Anleitung und <a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.cloudtalk.io\/de\/ki-gestuetzte-konversationsintelligenz\/\">CloudTalk AI<\/a> f\u00fcr die Interaktionsanalyse hervor. Die validierte Wortfehlerrate (Word Error Rate) f\u00fcr die Transkription ist weiterhin branchenf\u00fchrend, w\u00e4hrend neue Partnerschaften tiefer in die \u201eAgentic AI\u201c vordringen. Diese Funktionen gew\u00e4hrleisten eine hochwertige <a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.cloudtalk.io\/de\/call-center-werkzeuge\/transkription-von-anrufen\/\">Anruf-Transkription<\/a> \u00fcber 100 % der Interaktionen hinweg f\u00fcr datengesteuertes Coaching.<\/p>\n\n<p>Herausforderungen bleiben bestehen hinsichtlich der Ausgrenzung von 8&#215;8 aus bestimmten Enterprise-Rankings 2025 und seiner komplexen, zuschlagsbelasteten Abrechnung. Viele Rezensenten weisen auf eine erhebliche Diskrepanz zwischen dem angegebenen <a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.cloudtalk.io\/de\/preise-der-callcenter-software\/\">Preis<\/a> und den endg\u00fcltigen Rechnungen hin. Wachsende Teams bevorzugen oft ein agiles <a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.cloudtalk.io\/de\/call-center-werkzeuge\/echtzeit-call-center-dashboard-fuer-unternehmen\/\">Dashboard<\/a> und transparente Kosten, um die Komplexit\u00e4t der alten \u201eXCaaS\u201c-Systeme zu vermeiden.<\/p>\n\n\n<div class=\"wp-block-cloudtalk-summary\"><div class=\"summary-block summary-block--sm\"><h3 class=\"wp-block-heading\">Was sind die Hauptfunktionen von 8&#215;8?<\/h3>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        XCaaS Unified Platform \u2013 UCaaS, CCaaS und CPaaS auf einem Datenmodell und einer Admin-Konsole                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Contact-Center ACD, IVR, kompetenzbasiertes Routing und Warteschlangen-R\u00fcckrufe (Tier X6 und h\u00f6her)                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Omnichannel-Routing f\u00fcr Sprache, E-Mail, Chat, SMS, Social Media, RCS, WhatsApp und Viber (X7+)                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        8&#215;8 Smart Assist \u2013 Echtzeit-KI-Agentenf\u00fchrung, unterst\u00fctzt von Creovai                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        8&#215;8 Intelligent Customer Assistant (virtueller Agent) mit Knowledge AI und multimodalen xApps                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        8&#215;8 Engage \u2013 mobiler, vereinheitlichter Arbeitsbereich (Gold-Gewinner, 2025 London Design Awards)                    <\/div>\n                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div><\/div><\/div>\n\n\n<h2 class=\"wp-block-heading\">Was Nutzer \u00fcber 8&#215;8 sagen<\/h2>\n\n<p>Basierend auf \u00fcber 500 verifizierten Bewertungen von G2, Capterra und Trustpilot<\/p>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--pros wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude0a Was Nutzer lieben<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Die Benutzerfreundlichkeit ist das am h\u00e4ufigsten erw\u00e4hnte positive Merkmal in allen Bewertungen \u2013 Agenten und Administratoren finden sich schnell in den Grundlagen zurecht.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Zuverl\u00e4ssigkeit und Betriebszeit \u2013 99,999 % plattformweites SLA wird durch die langfristige Erfahrung der Rezensenten best\u00e4tigt.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Ger\u00e4te\u00fcbergreifende Mobilit\u00e4t \u2013 Anrufe wechseln sauber zwischen Desktop und Mobilger\u00e4t, ohne dass neu gew\u00e4hlt werden muss.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    KI-Transkriptionsgenauigkeit von 3,43 % WER, unabh\u00e4ngig validiert von der Tolly Group                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u201eIch mag die benutzerfreundliche Oberfl\u00e4che des 8&#215;8 Contact Centers und die h\u00e4ufigen Updates, die es bietet. Was wirklich herausragt, ist die Zuweisung eines engagierten Account Managers, der immer verf\u00fcgbar und proaktiv ist, besonders als unser Text aufgrund eines DoD-Problems blockiert wurde. 8&#215;8 war sofort zur Stelle, um es so schnell wie m\u00f6glich zu beheben\u2026\u201c<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">Jay C.<\/div><div class=\"quote-block__position\">Business Development Executive<\/div><\/div><\/div><a href=\"https:\/\/www.g2.com\/products\/8x8-contact-center\/reviews\/8x8-contact-center-review-12447791\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Vollst\u00e4ndige Bewertung <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--cons wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude24 Was Nutzer hassen<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Preisgestaltung undurchsichtig \u2013 die meisten Contact-Center-Tarife (X6, X8, Enterprise) erfordern die Kontaktaufnahme mit Sales; kein \u00f6ffentlicher Listenpreis                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Abrechnungs\u00fcberraschungen liegen 40\u201380 % \u00fcber dem angegebenen Preis, sobald Regulierungsgeb\u00fchren, E911, geb\u00fchrenfreie Minuten und Adapter hinzukommen.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Steile Lernkurve bei den komplexeren CCaaS-Produkten \u2013 Admin-\u00c4nderungen erfordern manchmal den 8&#215;8-Support anstatt Self-Service.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Die mobile App f\u00fchlt sich langsam an, wenn zwischen Funktionen gewechselt wird \u2013 wird als weniger intuitiv als der Desktop-Client beschrieben.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Automatische Verl\u00e4ngerungsklauseln mit vorzeitigen K\u00fcndigungsgeb\u00fchren, die dem verbleibenden Vertragsguthaben entsprechen k\u00f6nnen.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u201eIch finde es gut, alle meine Warteschlangen und die Anzahl der wartenden Anrufe auf einem Bildschirm sehen zu k\u00f6nnen. Die \u00dcbersetzung ist schrecklich und ungenau. Die E-Mail-Funktion ist \u00fcberhaupt nicht benutzerfreundlich und schwer zu navigieren und zu durchsuchen. Anrufe brechen oft ab.\u201c<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">Tanya L.<\/div><div class=\"quote-block__position\">Qualit\u00e4t und Schulung<\/div><\/div><\/div><a href=\"https:\/\/www.g2.com\/products\/8x8-contact-center\/reviews\/8x8-contact-center-review-12245587\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Vollst\u00e4ndige Bewertung <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div style=\"--rcc-slides-per-view: 2;\" class=\"wp-block-cloudtalk-review-card-carousel rcc--post-content wp-block-cloudtalk-review-card-carousel\" data-display-mode=\"post-content\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">Was sagen die Leute \u00fcber 8&#215;8 auf G2?<\/h2><p class=\"rcc__description\">Sehen Sie, was echte Nutzer \u00fcber das Produkt von 8&#215;8 auf G2 sagen \u2013 ehrliche Bewertungen, reale Erfahrungen und Feedback von Teams, die es verwendet haben.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/G2.svg\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"1.5 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star review-card__star--half\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><defs><linearGradient id=\"halfStar\"><stop offset=\"55%\" stop-color=\"#F59E0B\"\/><stop offset=\"55%\" stop-color=\"#F5F5F5\"\/><\/linearGradient><\/defs><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"url(#halfStar)\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u201e8&#215;8 Work und 8&#215;8 Workspace \u00f6ffnen zu m\u00fcssen, ist m\u00fchsam. Nicht einfach eine Plattform f\u00fcr alle Anrufe nutzen und Daten von 2 verschiedenen Orten sammeln zu k\u00f6nnen, ist frustrierend.\u201c<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Jessica R.<\/span><span class=\"review-card__tag review-card__tag--gray\">Mittelstand<\/span><\/div><p class=\"review-card__position\">Leiter der Kieferorthop\u00e4dischen Behandlung<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"G2-Logo\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"5 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u201eIch mag die zus\u00e4tzliche Browser-Integration. Sie haben die Probleme mit der Browser-Integration behoben, wo fr\u00fcher ein Anmeldeversuch \u00fcber den Browser diesen zum Absturz brachte. Man musste dann einen nativen Client herunterladen, um an einem Meeting teilzunehmen. Jetzt einfach im Browser auf \u201eBeitreten\u201c klicken und einen Code verwenden, falls vorhanden, und voil\u00e0!\u201c<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">V K.<\/span><span class=\"review-card__tag review-card__tag--gray\">Kleinunternehmen<\/span><\/div><p class=\"review-card__position\">vCIO<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"G2-Logo\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"5 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u201eDie Benutzerfreundlichkeit und die M\u00f6glichkeit zum Erstellen und zur Fehlerbehebung. Einige Optionen sind schwer zu finden, aber insgesamt ist es f\u00fcr die Endbenutzer sehr robust.\u201c<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Anthony R.<\/span><span class=\"review-card__tag review-card__tag--gray\">Mittelstand<\/span><\/div><p class=\"review-card__company\">Firmenname<\/p><p class=\"review-card__position\">Computertechniker<\/p><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"ci ci--sticky wp-block-cloudtalk-content-item\"><div class=\"ci__header\"><img decoding=\"async\" class=\"ci__icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/8x8_DkGrey_Transparent_200x200@1x.png\" alt=\"\" width=\"32\" height=\"32\" loading=\"lazy\" \/><span class=\"ci__name\">8&#215;8<\/span><\/div><div class=\"ci__items\"><div class=\"ci__item\"><span class=\"ci__label\">Gegr\u00fcndet<\/span><span class=\"ci__value\">1987<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Teamgr\u00f6\u00dfe<\/span><span class=\"ci__value\">1900\u20132000 Mitarbeiter<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Abdeckung<\/span><span class=\"ci__value\">\u00dcber 55 L\u00e4nder<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">G2-Bewertung<\/span><span class=\"ci__value\">4.1\/5<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Einstiegspreis<\/span><span class=\"ci__value\">Angebot anfordern<\/span><\/div><\/div><\/div><\/div>\n<\/div>\n\n\n<div class=\"wp-block-cloudtalk-homepage-hero-section wp-block-cloudtalk-homepage-hero-section\"><div class=\"homepage-hero-section homepage-hero-section--has-top-border\"><div class=\"homepage-hero-section__content\"><div class=\"homepage-hero-section__tags\"><span class=\"homepage-hero-section__tag\"><span>CloudTalk &#8211; #1 8&#215;8 Alternative<\/span><\/span><span class=\"homepage-hero-section__tag homepage-hero-section__tag--highlighted\"><img loading=\"lazy\" decoding=\"async\" class=\"homepage-hero-section__tag-icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"\" width=\"16\" height=\"16\" \/><span>2025 Winter Leader<\/span><\/span><\/div><div class=\"homepage-hero-section__headline\"><h2>Suchen Sie eine 8&#215;8-Alternative?<\/h2><\/div><div class=\"homepage-hero-section__description\"><p>Erfahren Sie, warum \u00fcber 4,000 Unternehmen zu CloudTalk gewechselt sind \u2013 f\u00fcr \u00fcberragende Anrufqualit\u00e4t und KI-gest\u00fctzte Funktionen.<\/p><\/div><div class=\"homepage-hero-section__buttons\"><a href=\"https:\/\/www.cloudtalk.io\/de\/demo-vereinbaren\/\" class=\"btn btn-regular btn-secondary\">Demo anfordern<\/a><a href=\"https:\/\/www.cloudtalk.io\/blog\/8x8-pricing\/\" class=\"btn btn-regular btn-ghost\">Vergleich ansehen<\/a><\/div><div class=\"homepage-hero-section__logo-carousel\"><div class=\"wp-block-cloudtalk-logo-carousel wp-block-cloudtalk-logo-carousel\"><\/div><\/div><div class=\"homepage-hero-section__image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Product_Design.png\" alt=\"Hero image\" \/><div class=\"homepage-hero-section__video-blocks\"><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--1\"><div class=\"homepage-hero-section__video-text\">Lieblingsintegrationen hinzuf\u00fcgen<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Integracie_184x60.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--2\"><div class=\"homepage-hero-section__video-text\">Lokale Rufnummern erhalten<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Numbers_184x89.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--3\"><div class=\"homepage-hero-section__video-text\">KI-Sprachagenten hinzuf\u00fcgen<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Video_184x109.mp4\" autoplay loop playsinline muted><\/video><\/div><\/div><\/div><div class=\"homepage-hero-section__feature-highlights\"><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"22\" viewBox=\"0 0 23 22\" fill=\"none\"><path d=\"M14.5 2.5V1M18.4393 3.56066L19.5 2.5M19.5103 7.5H21.0103M20.9506 12C20.4489 17.0533 16.1853 21 11 21C5.47715 21 1 16.5228 1 11C1 5.81465 4.94668 1.5511 10 1.04938M11 7H15V11M14.6197 7C12.2653 10.3276 8.38636 12.5 4 12.5C2.9971 12.5 2.02072 12.3864 1.08302 12.1715\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Top-Bewertung auf G2<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Auf G2 durchweg hoch bewertet, hilft CloudTalk Teams, schneller loszulegen, Komplexit\u00e4t zu vermeiden und sich auf ein Telefonsystem zu verlassen, das vom ersten Tag an wie erwartet funktioniert.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 16C12.866 16 16 12.866 16 9C16 5.13401 12.866 2 9 2C5.13401 2 2 5.13401 2 9C2 12.866 5.13401 16 9 16Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M15 22C18.866 22 22 18.866 22 15C22 11.134 18.866 8 15 8C11.134 8 8 11.134 8 15C8 18.866 11.134 22 15 22Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>\u00dcber 100 Integrationen<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Ihre CRM-, Helpdesk- und Vertriebstools kommunizieren bereits miteinander. CloudTalk reiht sich einfach in die Konversation ein und macht sie wesentlich produktiver.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M2.68675 15.6451L4.59494 14.5435C4.6983 14.4839 4.8196 14.4631 4.9369 14.4851L8.6914 15.1878C8.99995 15.2455 9.28478 15.008 9.28338 14.6941L9.26876 11.4045C9.26836 11.3151 9.29193 11.2272 9.33701 11.15L11.2317 7.90621C11.3303 7.73739 11.3215 7.52658 11.2091 7.3666L8.01892 2.82568M19.0002 4.85905C13.5002 7.50004 16.5 11 17.5002 11.5C19.3773 12.4384 21.9876 12.5 21.9876 12.5C21.9958 12.3344 22 12.1677 22 12C22 6.47715 17.5228 2 12 2C6.47715 2 2 6.47715 2 12C2 17.5228 6.47715 22 12 22C12.1677 22 12.3344 21.9959 12.5 21.9877M16.7578 21.9398L13.591 13.591L21.9398 16.7578L18.2376 18.2376L16.7578 21.9398Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Abdeckung in \u00fcber 160 L\u00e4ndern<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Von nebenan bis um die ganze Welt \u2013 CloudTalk sorgt daf\u00fcr, dass Ihre Anrufe klar, lokal und bereit sind, mit Ihrem Unternehmen zu wachsen.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<section class=\"cs cs--bg-gradient-to-blue cs--layout-stacked wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">CloudTalk vs. 8&#215;8: Im direkten Vergleich<\/h2><p class=\"cs__description\">Erfahren Sie, wie CloudTalk dort \u00fcberragende Leistung liefert, wo es am wichtigsten ist.<\/p><\/div><\/div>\n<div class=\"cs__content\"><div class=\"wp-block-cloudtalk-before-after-table\"><div class=\"bat__table\"><div class=\"bat__row bat__row--header\"><div class=\"bat__cell bat__cell--label\"><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__column-header\">8&#215;8<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__column-header\">CloudTalk<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Preistransparenz<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">X6\u2013X8 Contact-Center-Tarife sind nur auf Anfrage erh\u00e4ltlich. Echte Rechnungen liegen 40\u201380 % \u00fcber den angegebenen Platzpreisen, sobald Regulierungsgeb\u00fchren, E911, geb\u00fchrenfreie Minuten und Adapter hinzukommen.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Lite-Plan f\u00fcr \u20ac19 mit einem modulareren Ansatz, der es Ihnen erm\u00f6glicht, nur f\u00fcr die erweiterte KI oder W\u00e4hlleistung zu bezahlen, die Ihr Team tats\u00e4chlich nutzt.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Produktfokus<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">XCaaS \u2014 teilt Forschung und Entwicklung auf UCaaS, CCaaS und CPaaS auf. Contact-Center-Funktionen konkurrieren mit Video, Team-Chat und Entwickler-APIs um Investitionen.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Auf das Contact Center fokussiert. Jede Funktion und jeder Roadmap-Punkt ist auf Agentenproduktivit\u00e4t, Manager-Transparenz und Contact-Center-Leistung ausgelegt.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Support-Qualit\u00e4t<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Software Advice bewertet den Support mit 3,7\/5 (unter dem Kategoriedurchschnitt). 66 verschiedene Erw\u00e4hnungen von Support-L\u00fccken in Rezensionen auf G2 und Software Advice.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Reaktionsschneller, personalisierter Support wird durchweg als St\u00e4rke genannt. Benannte CSMs in kostenpflichtigen Tarifen ohne ein reines Enterprise-Support-Upgrade.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Outbound-Tiefe<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Outbound-Dialer sind in CC-Tarifen vorhanden, aber die Herkunft ist UCaaS\/PBX, nicht Outbound. Weniger Tiefe bei Listenverwaltung, Pacing und Dialer-spezifischen Workflows.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Power Dialer, Smart Dialer, KI-Dialer und Parallel Dialer \u2014 speziell f\u00fcr vertriebsgesteuerten Outbound entwickelt. \u00dcber 80 Live-Gespr\u00e4che pro Agent und Tag.<\/span><\/div><\/div><\/div><div class=\"bat__slider\" aria-label=\"Comparison cards\"><div class=\"bat__slider-track\"><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Preistransparenz<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>8&#215;8:<\/strong> X6\u2013X8 Contact-Center-Tarife sind nur auf Anfrage erh\u00e4ltlich. Echte Rechnungen liegen 40\u201380 % \u00fcber den angegebenen Platzpreisen, sobald Regulierungsgeb\u00fchren, E911, geb\u00fchrenfreie Minuten und Adapter hinzukommen.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Lite-Plan f\u00fcr \u20ac19 mit einem modulareren Ansatz, der es Ihnen erm\u00f6glicht, nur f\u00fcr die erweiterte KI oder W\u00e4hlleistung zu bezahlen, die Ihr Team tats\u00e4chlich nutzt.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Produktfokus<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>8&#215;8:<\/strong> XCaaS \u2014 teilt Forschung und Entwicklung auf UCaaS, CCaaS und CPaaS auf. Contact-Center-Funktionen konkurrieren mit Video, Team-Chat und Entwickler-APIs um Investitionen.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Auf das Contact Center fokussiert. Jede Funktion und jeder Roadmap-Punkt ist auf Agentenproduktivit\u00e4t, Manager-Transparenz und Contact-Center-Leistung ausgelegt.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Support-Qualit\u00e4t<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>8&#215;8:<\/strong> Software Advice bewertet den Support mit 3,7\/5 (unter dem Kategoriedurchschnitt). 66 verschiedene Erw\u00e4hnungen von Support-L\u00fccken in Rezensionen auf G2 und Software Advice.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Reaktionsschneller, personalisierter Support wird durchweg als St\u00e4rke genannt. Benannte CSMs in kostenpflichtigen Tarifen ohne ein reines Enterprise-Support-Upgrade.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Outbound-Tiefe<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>8&#215;8:<\/strong> Outbound-Dialer sind in CC-Tarifen vorhanden, aber die Herkunft ist UCaaS\/PBX, nicht Outbound. Weniger Tiefe bei Listenverwaltung, Pacing und Dialer-spezifischen Workflows.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Power Dialer, Smart Dialer, KI-Dialer und Parallel Dialer \u2014 speziell f\u00fcr vertriebsgesteuerten Outbound entwickelt. \u00dcber 80 Live-Gespr\u00e4che pro Agent und Tag.<\/span><\/div><\/div><\/div><div class=\"bat__slider-dots\" role=\"tablist\" aria-label=\"Slide navigation\"><\/div><\/div><\/div><\/div>\n<\/div><\/section>\n\n<section class=\"cs cs--bg-white cs--layout-inline cs--has-top-border wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">Warum CloudTalk statt 8&#215;8 w\u00e4hlen<\/h2><p class=\"cs__description\">Die sechs Funktionen, von denen 8&#215;8-Kunden uns sagen, sie h\u00e4tten sie gerne vom ersten Tag an gehabt.<\/p><\/div><\/div>\n<div class=\"cs__content\"><div style=\"--fcg-cols: 3\" class=\"fcg wp-block-cloudtalk-feature-card-grid\"><div class=\"fcg__grid\"><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M13.5295 8.35186C12.9571 8.75995 12.2566 9 11.5 9C9.567 9 8 7.433 8 5.5C8 3.567 9.567 2 11.5 2C12.753 2 13.8522 2.65842 14.4705 3.64814M6 20.0872H8.61029C8.95063 20.0872 9.28888 20.1277 9.61881 20.2086L12.3769 20.8789C12.9753 21.0247 13.5988 21.0388 14.2035 20.9214L17.253 20.3281C18.0585 20.1712 18.7996 19.7854 19.3803 19.2205L21.5379 17.1217C22.154 16.5234 22.154 15.5524 21.5379 14.9531C20.9832 14.4134 20.1047 14.3527 19.4771 14.8103L16.9626 16.6449C16.6025 16.9081 16.1643 17.0498 15.7137 17.0498H13.2855L14.8311 17.0498C15.7022 17.0498 16.4079 16.3633 16.4079 15.5159V15.2091C16.4079 14.5055 15.9156 13.892 15.2141 13.7219L12.8286 13.1417C12.4404 13.0476 12.0428 13 11.6431 13C10.6783 13 8.93189 13.7988 8.93189 13.7988L6 15.0249M20 6.5C20 8.433 18.433 10 16.5 10C14.567 10 13 8.433 13 6.5C13 4.567 14.567 3 16.5 3C18.433 3 20 4.567 20 6.5ZM2 14.6L2 20.4C2 20.9601 2 21.2401 2.10899 21.454C2.20487 21.6422 2.35785 21.7951 2.54601 21.891C2.75992 22 3.03995 22 3.6 22H4.4C4.96005 22 5.24008 22 5.45399 21.891C5.64215 21.7951 5.79513 21.6422 5.89101 21.454C6 21.2401 6 20.9601 6 20.4V14.6C6 14.0399 6 13.7599 5.89101 13.546C5.79513 13.3578 5.64215 13.2049 5.45399 13.109C5.24008 13 4.96005 13 4.4 13L3.6 13C3.03995 13 2.75992 13 2.54601 13.109C2.35785 13.2049 2.20487 13.3578 2.10899 13.546C2 13.7599 2 14.0399 2 14.6Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>Transparente Abrechnung<\/strong><\/h3><p class=\"fc__desc\">8&#215;8-Rechnungen \u00fcbersteigen oft das Angebot um 40\u201380 % aufgrund von beh\u00f6rdlichen Geb\u00fchren und E911-Zuschl\u00e4gen. CloudTalk bietet transparente Pro-Sitz-Pl\u00e4ne an, die <strong><a href=\"https:\/\/www.cloudtalk.io\/de\/call-center-aufzeichnungssoftware\/\" target=\"_blank\" rel=\"noreferrer noopener\">Anrufaufzeichnung<\/a><\/strong> beinhalten und sicherstellen, dass Ihr Angebot Ihrer endg\u00fcltigen Rechnung entspricht, ohne versteckte Posten oder \u00fcberraschende automatische Verl\u00e4ngerungen.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M21 21H6.2C5.07989 21 4.51984 21 4.09202 20.782C3.71569 20.5903 3.40973 20.2843 3.21799 19.908C3 19.4802 3 18.9201 3 17.8V3M7 14.5V17.5M11.5 11.5V17.5M16 8.5V17.5M20.5 5.5V17.5\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>Konzentrierte Innovation<\/strong><\/h3><p class=\"fc__desc\">8&#215;8 teilt die Forschung und Entwicklung zwischen Video- und Team-Chat auf, w\u00e4hrend CloudTalk sich zu 100 % auf die Sprachleistung konzentriert. Diese Hingabe erm\u00f6glicht eine tiefere Verfeinerung von <strong><a href=\"https:\/\/www.cloudtalk.io\/de\/call-center-werkzeuge\/call-queuing-was-es-ist-wie-es-funktioniert-und-beste-praktiken\/\" target=\"_blank\" rel=\"noreferrer noopener\">Anrufwarteschlangen<\/a><\/strong> und <strong><a href=\"https:\/\/www.cloudtalk.io\/de\/call-center-werkzeuge\/skill-basierte-routing-software-verbessern-sie-die-effizienz-des-agent-routings\/\" target=\"_blank\" rel=\"noreferrer noopener\">Kompetenzbasiertem Routing<\/a><\/strong> f\u00fcr Teams, die hochvolumige Konversationen gegen\u00fcber generischen Gesch\u00e4ftsanwendungen priorisieren.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M19 21V15M16 18H22M12 15H8C6.13623 15 5.20435 15 4.46927 15.3045C3.48915 15.7105 2.71046 16.4892 2.30448 17.4693C2 18.2044 2 19.1362 2 21M15.5 3.29076C16.9659 3.88415 18 5.32131 18 7C18 8.67869 16.9659 10.1159 15.5 10.7092M13.5 7C13.5 9.20914 11.7091 11 9.5 11C7.29086 11 5.5 9.20914 5.5 7C5.5 4.79086 7.29086 3 9.5 3C11.7091 3 13.5 4.79086 13.5 7Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>Zuverl\u00e4ssige Servicepartnerschaft<\/strong><\/h3><p class=\"fc__desc\">Mit Support-Bewertungen unter dem Kategoriedurchschnitt berichten 8&#215;8-Nutzer h\u00e4ufig von Reibungen bei technischen Problemen. CloudTalk bietet reaktionsschnelle Hilfe mit <strong><a href=\"https:\/\/www.cloudtalk.io\/de\/call-center-werkzeuge\/agent-status-verfuegbarkeit-der-agenten-verfolgen\/\" target=\"_blank\" rel=\"noreferrer noopener\">Agentenstatus<\/a><\/strong>-Sichtbarkeit und benannten CSMs, um sicherzustellen, dass ein Routing-Fehler niemals zu einem umsatzhemmenden Ereignis f\u00fcr Mid-Market-Teams wird.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M20.9996 8V3M20.9996 3H15.9996M20.9996 3L14.9996 9M10.2266 13.8631C9.02506 12.6615 8.07627 11.3028 7.38028 9.85323C7.32041 9.72854 7.29048 9.66619 7.26748 9.5873C7.18576 9.30695 7.24446 8.96269 7.41447 8.72526C7.46231 8.65845 7.51947 8.60129 7.63378 8.48698C7.98338 8.13737 8.15819 7.96257 8.27247 7.78679C8.70347 7.1239 8.70347 6.26932 8.27247 5.60643C8.15819 5.43065 7.98338 5.25585 7.63378 4.90624L7.43891 4.71137C6.90747 4.17993 6.64174 3.91421 6.35636 3.76987C5.7888 3.4828 5.11854 3.4828 4.55098 3.76987C4.2656 3.91421 3.99987 4.17993 3.46843 4.71137L3.3108 4.86901C2.78117 5.39863 2.51636 5.66344 2.31411 6.02348C2.08969 6.42298 1.92833 7.04347 1.9297 7.5017C1.93092 7.91464 2.01103 8.19687 2.17124 8.76131C3.03221 11.7947 4.65668 14.6571 7.04466 17.045C9.43264 19.433 12.295 21.0575 15.3284 21.9185C15.8928 22.0787 16.1751 22.1588 16.588 22.16C17.0462 22.1614 17.6667 22 18.0662 21.7756C18.4263 21.5733 18.6911 21.3085 19.2207 20.7789L19.3783 20.6213C19.9098 20.0898 20.1755 19.8241 20.3198 19.5387C20.6069 18.9712 20.6069 18.3009 20.3198 17.7333C20.1755 17.448 19.9098 17.1822 19.3783 16.6508L19.1835 16.4559C18.8339 16.1063 18.6591 15.9315 18.4833 15.8172C17.8204 15.3862 16.9658 15.3862 16.3029 15.8172C16.1271 15.9315 15.9523 16.1063 15.6027 16.4559C15.4884 16.5702 15.4313 16.6274 15.3644 16.6752C15.127 16.8453 14.7828 16.904 14.5024 16.8222C14.4235 16.7992 14.3612 16.7693 14.2365 16.7094C12.7869 16.0134 11.4282 15.0646 10.2266 13.8631Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>Vertriebsgesteuerter Outbound<\/strong><\/h3><p class=\"fc__desc\">8&#215;8 hat seinen Ursprung in der PBX-Ersetzung, w\u00e4hrend CloudTalk einen <strong><a href=\"https:\/\/www.cloudtalk.io\/de\/smart-dialer\/\" target=\"_blank\" rel=\"noreferrer noopener\">Smart Dialer<\/a><\/strong> und einen <strong><a href=\"https:\/\/www.cloudtalk.io\/de\/vorschau-dialer\/\" target=\"_blank\" rel=\"noreferrer noopener\">Preview Dialer<\/a><\/strong> f\u00fcr eine hohe Kontaktfrequenz kombiniert. Diese Architektur erm\u00f6glicht es Agenten, t\u00e4glich \u00fcber 80 Live-Gespr\u00e4che zu f\u00fchren, indem sie das List-Pacing automatisieren und unproduktive Voicemails \u00fcberspringen.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 9V6C9 4.34315 7.65685 3 6 3C4.34315 3 3 4.34315 3 6C3 7.65685 4.34315 9 6 9H9ZM9 9V15M9 9H15M9 15V18C9 19.6569 7.65685 21 6 21C4.34315 21 3 19.6569 3 18C3 16.3431 4.34315 15 6 15H9ZM9 15H15M15 15H18C19.6569 15 21 16.3431 21 18C21 19.6569 19.6569 21 18 21C16.3431 21 15 19.6569 15 18V15ZM15 15V9M15 9V6C15 4.34315 16.3431 3 18 3C19.6569 3 21 4.34315 21 6C21 7.65685 19.6569 9 18 9H15Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong><strong>Flexible KI-Leistung<\/strong><\/strong><\/h3><p class=\"fc__desc\">8&#215;8 schottet seine besten KI-Funktionen hinter den teuersten CC-Tarifen ab und zwingt zu einem kompletten Konto-Upgrade f\u00fcr einfachen Zugriff. CloudTalk bietet <strong><a href=\"https:\/\/www.cloudtalk.io\/de\/ki-gestuetzte-konversationsintelligenz\/\" target=\"_blank\" rel=\"noreferrer noopener\">CloudTalk AI<\/a><\/strong> als flexibles Add-on an, das es Ihnen erm\u00f6glicht, <strong><a href=\"https:\/\/www.cloudtalk.io\/de\/sentiment-analyse\/\" target=\"_blank\" rel=\"noreferrer noopener\">Sentiment-Analyse<\/a><\/strong> und automatisierte Zusammenfassungen in Ihrem bestehenden Plan zu nutzen, ohne die Anforderung einer Enterprise-only-Lizenz.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 17.5H3.5M6.5 12H2M9 6.5H4M17 3L10.4036 12.235C10.1116 12.6438 9.96562 12.8481 9.97194 13.0185C9.97744 13.1669 10.0486 13.3051 10.1661 13.3958C10.3011 13.5 10.5522 13.5 11.0546 13.5H16L15 21L21.5964 11.765C21.8884 11.3562 22.0344 11.1519 22.0281 10.9815C22.0226 10.8331 21.9514 10.6949 21.8339 10.6042C21.6989 10.5 21.4478 10.5 20.9454 10.5H16L17 3Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>Vereinfachte Agilit\u00e4t f\u00fcr den Mittelstand<\/strong><\/h3><p class=\"fc__desc\">8&#215;8 \u00fcberfordert Nutzer oft mit \u00fcberladenen Enterprise-Funktionen und komplexer Navigation. CloudTalk bietet essentielle Hochleistungstools wie ein Echtzeit-<strong><a href=\"https:\/\/www.cloudtalk.io\/de\/wallboard-sie-erhalten-einen-live-ueberblick-ueber-die-vorgaenge-in-ihrem-cloud-call-center\/\" target=\"_blank\" rel=\"noreferrer noopener\">Wallboard<\/a><\/strong> und <strong><a href=\"https:\/\/www.cloudtalk.io\/de\/call-center-werkzeuge\/prioritaets-anrufwarteschlange-cloudtalk\/\" target=\"_blank\" rel=\"noreferrer noopener\">VIP-Warteschlangen<\/a><\/strong> in einer modernen Benutzeroberfl\u00e4che, sodass Ihr Team neue Kampagnen an einem einzigen Nachmittag starten und hochfahren kann.<\/p><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/section>\n\n<div style=\"--rcc-slides-per-view: 2;\" class=\"wp-block-cloudtalk-review-card-carousel rcc--has-top-border wp-block-cloudtalk-review-card-carousel\" data-display-mode=\"section\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">Unternehmen, die zu CloudTalk gewechselt sind<\/h2><p class=\"rcc__description\">Echte Ergebnisse von echten Unternehmen, die den Wechsel vollzogen haben \u2013 und es nie bereut haben.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201eAuf der alten Plattform gab es keine automatische Ticketerstellung. Wir mussten die Protokolle manuell \u00fcberpr\u00fcfen, um zu sehen, welche Anrufe verpasst wurden und ob sie nachverfolgt wurden. Es machte es schwierig, genau zu verfolgen, wie viele Anrufe wir verpassten oder bearbeiten konnten.\u201c<br><br>\u201eNachdem wir zu CloudTalk gewechselt sind, sanken unsere verpassten Anrufe um 23 %. Das ist nicht nur eine Zahl; das sind Kunden, mit denen wir uns verbinden k\u00f6nnen, bevor es zu sp\u00e4t ist.\u201c<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Ayif Amrullah<\/cite><p class=\"social-proof-block__position\">Manager f\u00fcr Anbieter-Operationen bei Aspire<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">23%<\/span><span class=\"social-proof-block__statistic-description\">R\u00fcckgang verpasster Anrufe<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">50%<\/span><span class=\"social-proof-block__statistic-description\">Schnellere Qualit\u00e4tssicherung mit Analysen<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/aspire-logo-dark.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/aspire\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201eWir hatten keine vertrauensw\u00fcrdigen Daten. Berichte stimmten nicht \u00fcberein, Anrufe wurden nicht korrekt aufgezeichnet, und sogar Abrechnungsdiskrepanzen wurden zu einem wiederkehrenden Problem.\u201c<br><br>\u201eMit CloudTalk haben wir endlich Transparenz. Wir k\u00f6nnen sehen, welche Teams Anrufe bearbeiten und ob es die richtigen daf\u00fcr sind. Das erm\u00f6glicht uns, Arbeitslasten neu zu verteilen.\u201c<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Ana Pestana<\/cite><p class=\"social-proof-block__position\">Koordinatorin f\u00fcr Kundenerfahrung bei Alura<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">100%<\/span><span class=\"social-proof-block__statistic-description\">R\u00fcckgang t\u00e4glicher Beschwerden<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">Nahtlos<\/span><span class=\"social-proof-block__statistic-description\">Integrationen mit Helpdesk und Freshdesk<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/alura.png\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/alura\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201eWir steckten bei einer Abhebequote von 20\u201330 % mit Aircall fest. Mit CloudTalk haben wir 40\u201350 % erreicht. Das hat den entscheidenden Unterschied gemacht.\u201c<br><br>\u201eWir nutzen die Tag-Funktion viel, um zu verfolgen, wo sich Leads im Funnel befinden. Und das Dashboard hilft jedem Vertreter zu sehen, wo er steht.\u201c<br><br><br><br><\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Syon Joshi<\/cite><p class=\"social-proof-block__position\">Chief Marketing Officer bei Velu<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">50%<\/span><span class=\"social-proof-block__statistic-description\">Abhebequoten<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">Volle<\/span><span class=\"social-proof-block__statistic-description\">Transparenz \u00fcber die Leistung der Mitarbeiter<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/velu-logo-dark.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/velu\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-faq wp-block-cloudtalk-faq--white wp-block-cloudtalk-faq--has-top-border wp-block-cloudtalk-faq-v2\" data-display-mode=\"section\"><div class=\"faq-block\"><div class=\"faq-block__header\"><h2 class=\"faq-block__title\">Frequently Asked Questions<\/h2><\/div><div class=\"faq-block__items\"><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-6\"><h3 class=\"faq-item__question-text\"><strong>Wie unterscheidet sich das Preismodell von CloudTalk von 8&#215;8?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-6\"><div class=\"faq-item__answer\"><p>8&#215;8 bietet einen niedrigen Startpreis an, der sich oft verdreifacht, sobald beh\u00f6rdliche Geb\u00fchren und Add-ons enthalten sind. CloudTalk verwendet ein transparentes Pro-Sitz-Modell, bei dem Sie Ihren Basisplan w\u00e4hlen und nur f\u00fcr die spezifischen Extras bezahlen, die Sie ben\u00f6tigen. Dieser modulare Ansatz, kombiniert mit <strong><a href=\"https:\/\/www.cloudtalk.io\/de\/anrufnotizen\/\" target=\"_blank\" rel=\"noreferrer noopener\">Anrufnotizen<\/a><\/strong> und automatisierter Protokollierung, verhindert den bei \u00e4lteren XCaaS-Anbietern \u00fcblichen \u201eRechnungsanstieg\u201c.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-7\"><h3 class=\"faq-item__question-text\"><strong>Ist KI in allen CloudTalk-Pl\u00e4nen enthalten?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-7\"><div class=\"faq-item__answer\"><p>CloudTalk bietet <strong><a href=\"https:\/\/www.cloudtalk.io\/de\/ki-smarte-notizen\/\" target=\"_blank\" rel=\"noreferrer noopener\">AI Smart Notes<\/a><\/strong> und automatisierte Zusammenfassungen als spezielles Add-on an. Dies ist tats\u00e4chlich ein gro\u00dfer Vorteil gegen\u00fcber 8&#215;8, das diese Funktionen hinter seinen h\u00f6chsten, teuersten Contact-Center-Tarifen versteckt. Mit CloudTalk k\u00f6nnen Sie jedem professionellen Plan KI-Leistung hinzuf\u00fcgen und so <strong><a href=\"https:\/\/www.cloudtalk.io\/transcript-search\/\" target=\"_blank\" rel=\"noreferrer noopener\">Transkript-Suchfunktionen<\/a><\/strong> erhalten, ohne in einen Enterprise-Vertrag gezwungen zu werden.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-8\"><h3 class=\"faq-item__question-text\"><strong>Kann CloudTalk komplexes globales Anruf-Routing handhaben?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-8\"><div class=\"faq-item__answer\"><p>Ja. W\u00e4hrend 8&#215;8 eine breite Abdeckung bietet, macht CloudTalks browserbasierter <strong><a href=\"https:\/\/www.cloudtalk.io\/de\/anrufablauf-designer\/\" target=\"_blank\" rel=\"noreferrer noopener\">Call Flow Designer<\/a><\/strong> die Verwaltung von <strong><a href=\"https:\/\/www.cloudtalk.io\/de\/internationale-nummern\/\" target=\"_blank\" rel=\"noreferrer noopener\">internationalen Rufnummern<\/a><\/strong> und Multi-Region-Teams erheblich einfacher. Sie k\u00f6nnen in wenigen Minuten eine ausgekl\u00fcgelte Routing-Logik einrichten und die komplexen, veralteten Verwaltungspanels umgehen, die 8&#215;8-Benutzer oft als \u00fcberw\u00e4ltigend empfinden.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-9\"><h3 class=\"faq-item__question-text\"><strong>Unterst\u00fctzt CloudTalk den Outbound-Vertrieb ebenso gut wie 8&#215;8?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-9\"><div class=\"faq-item__answer\"><p>Tats\u00e4chlich ist CloudTalk f\u00fcr vertriebsgesteuerte Teams \u00fcberlegen. 8&#215;8 wurde als PBX f\u00fcr die interne Kommunikation entwickelt, w\u00e4hrend CloudTalk \u00fcber einen <strong><a href=\"https:\/\/www.cloudtalk.io\/de\/smart-dialer\/\" target=\"_blank\" rel=\"noreferrer noopener\">Smart Dialer<\/a><\/strong> und eine <strong><a href=\"https:\/\/www.cloudtalk.io\/de\/click-to-call\/\" target=\"_blank\" rel=\"noreferrer noopener\">Click-To-Call<\/a><\/strong>-Funktion verf\u00fcgt, die speziell darauf ausgelegt ist, den Outbound-Durchsatz zu erh\u00f6hen und die Geschwindigkeit der Lead-Nachverfolgung zu verbessern.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-10\"><h3 class=\"faq-item__question-text\"><strong>Warum wechseln mittelst\u00e4ndische Unternehmen von 8&#215;8 zu CloudTalk?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-10\"><div class=\"faq-item__answer\"><p>Die meisten Teams wechseln, weil sie es leid sind, f\u00fcr Funktionen zu bezahlen, die sie nicht nutzen, und einen reaktionsschnelleren Supportpartner w\u00fcnschen. Wenn Sie ein zuverl\u00e4ssiges <strong><a href=\"https:\/\/www.cloudtalk.io\/de\/call-center-werkzeuge\/echtzeit-call-center-dashboard-fuer-unternehmen\/\" target=\"_blank\" rel=\"noreferrer noopener\">Dashboard<\/a><\/strong> ben\u00f6tigen, das Ihnen Echtzeit-Einblicke in die <strong><a href=\"https:\/\/www.cloudtalk.io\/de\/call-center-werkzeuge\/agentenbericht\/\" target=\"_blank\" rel=\"noreferrer noopener\">Agentenleistung<\/a><\/strong> bietet, liefert CloudTalks fokussierter, Contact-Center-zentrierter Ansatz eine Agilit\u00e4t, die eine fragmentierte XCaaS-Plattform nicht erreichen kann.<\/p><\/div><\/div><\/div><\/div><div class=\"faq-block__cta\"><div class=\"faq-block__cta-image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/Avatar-group.png\" alt=\"\" \/><\/div><div class=\"faq-block__cta-content\"><h3 class=\"faq-block__cta-title\">Noch Fragen?<\/h3><p class=\"faq-block__cta-description\">Sie finden die Antwort, die Sie suchen, nicht? Bitte chatten Sie mit unserem freundlichen Team.<\/p><div class=\"faq-block__cta-button\"><a href=\"https:\/\/www.cloudtalk.io\/demo-b\/\" class=\"btn btn-primary\">Kontakt aufnehmen<\/a><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"demo-ab-block--section wp-block-cloudtalk-demo-ab\"><div class=\"demo-ab-block\"><div class=\"demo-ab-block__hero\"><div class=\"demo-ab-block__hero-content\"><h2 class=\"demo-ab-block__heading\">Bereit f\u00fcr \u00fcberragende Gespr\u00e4chsqualit\u00e4t?<\/h2><p class=\"demo-ab-block__hero-paragraph\">Werden Sie Teil von \u00fcber 4.000 Unternehmen, die CloudTalk f\u00fcr ihre Vertriebs- und Supportanrufe vertrauen. Erfahren Sie, warum CloudTalk bessere Ergebnisse als 8&#215;8 liefert.<\/p><div class=\"demo-ab-block__list-wrapper\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--numbered wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--numbered\"><ol class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">01<\/span>\n                        <div class=\"list-block__content\">\n                                            <\/div>\n        <\/li>\n<\/ol><\/div><\/div><\/div><\/div><\/div><div class=\"demo-ab-block__form-section\"><div class=\"demo-ab-block__form-wrap\"><div class=\"demo-ab-block__form-content demo-form\">\n<div class=\"ct-demo-form\">\n<!--[if lte IE 8]>\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2-legacy.js\"><\/script>\n<![endif]-->\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2.js\"><\/script>\n<script>\n\nlet searchParams = new URLSearchParams(window.location.search);\nsearchParams.has('filled_email');\nlet emailVal = searchParams.get('filled_email');\n\nhbspt.forms.create({\n\tregion: \"na1\",\n\tportalId: \"6195055\",\n\tformId: \"209cca80-551b-4b65-ae93-766d7218210e\",\n    onFormReady: function($form) {\n        $form.attr(\"data-default-form-id\", \"866072\");\n        if(emailVal) {\n            $form.find('input[name=\"email\"]').val(emailVal).change(); \n        }\n    },\n    onFormSubmit: function (form) {\n        window.dataLayer = window.dataLayer || [];\t \n        dataLayer.push({\n            'event': 'demoFormSubmitted',\n            'registrationFirstName': form.find(\"[name=firstname]\").val(),\n            'registrationLastName': form.find(\"[name=lastname]\").val(),\n            'registrationEmail': form.find(\"[name=email]\").val(),\n            'registrationPhoneNumber': 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class=\"demo-ab-block__rating-card\"><div class=\"demo-ab-block__rating-card-header\"><div class=\"demo-ab-block__rating-card-logos\"><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/customer-1.png\" alt=\"\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/customer-2.png\" alt=\"\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/customer-3.png\" alt=\"\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><\/div><div class=\"demo-ab-block__rating-card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g 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clip-path=\"url(#clip0_24831_3279_rating_2_1)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_2_1\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g 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clip-path=\"url(#clip0_24831_3279_rating_2_3)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_2_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_2_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_2_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"demo-ab-block__rating-card-content\"><p class=\"demo-ab-block__rating-card-label\">Kunden<\/p><p class=\"demo-ab-block__rating-card-number\">4,000+<\/p><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":143,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"ct-post-type":[],"ct-solution":[],"ct-industry":[],"ct-use-case":[],"ct-ai-voice-agent-type":[],"class_list":["post-331020","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.cloudtalk.io\/de\/wp-json\/wp\/v2\/pages\/331020","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cloudtalk.io\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.cloudtalk.io\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/de\/wp-json\/wp\/v2\/users\/143"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/de\/wp-json\/wp\/v2\/comments?post=331020"}],"version-history":[{"count":0,"href":"https:\/\/www.cloudtalk.io\/de\/wp-json\/wp\/v2\/pages\/331020\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.cloudtalk.io\/de\/wp-json\/wp\/v2\/media?parent=331020"}],"wp:term":[{"taxonomy":"ct-post-type","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/de\/wp-json\/wp\/v2\/ct-post-type?post=331020"},{"taxonomy":"ct-solution","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/de\/wp-json\/wp\/v2\/ct-solution?post=331020"},{"taxonomy":"ct-industry","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/de\/wp-json\/wp\/v2\/ct-industry?post=331020"},{"taxonomy":"ct-use-case","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/de\/wp-json\/wp\/v2\/ct-use-case?post=331020"},{"taxonomy":"ct-ai-voice-agent-type","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/de\/wp-json\/wp\/v2\/ct-ai-voice-agent-type?post=331020"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}},{"id":331008,"date":"2026-05-08T14:30:22","date_gmt":"2026-05-08T12:30:22","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/?page_id=331008"},"modified":"2026-05-08T14:30:24","modified_gmt":"2026-05-08T12:30:24","slug":"five9","status":"publish","type":"page","link":"https:\/\/www.cloudtalk.io\/de\/telefonanlagen-bewertungen\/five9\/","title":{"rendered":"Five9 Bewertung [cgv actual_year]"},"content":{"rendered":"<div class=\"wp-block-cloudtalk-under-navigation-social-proof\"><div class=\"under-navigation-social-proof-block\"><div class=\"under-navigation-social-proof-block__cards\"><div class=\"under-navigation-social-proof-block__cards-track\"><div class=\"under-navigation-social-proof-block__card\" data-half-star=\"true\"><div class=\"under-navigation-social-proof-block__card-header\"><div class=\"under-navigation-social-proof-block__card-logos\"><div class=\"under-navigation-social-proof-block__card-logo\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/01\/G2.svg\" alt=\"G2\" class=\"under-navigation-social-proof-block__card-logo-image\" \/><\/div><\/div><div class=\"under-navigation-social-proof-block__card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_0_0)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 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11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"under-navigation-social-proof-block__card-content\"><p class=\"under-navigation-social-proof-block__card-number\">2,500+&nbsp;<\/p><p class=\"under-navigation-social-proof-block__card-label\">Kunden<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-seo-hero wp-block-cloudtalk-seo-hero\"><div class=\"sh\"><h1 class=\"sh__title\">Five9 Bewertung 2026:<br>Funktionen, Preise &amp; Nutzer-Feedback<\/h1><p class=\"sh__description\">Erkunden Sie Five9? Erfahren Sie, was echte Nutzer \u00fcber Gespr\u00e4chsqualit\u00e4t, Funktionen und Support sagen \u2013 und sehen Sie, wie CloudTalk im Vergleich abschneidet.<\/p><div class=\"sh__buttons wp-block-buttons\"><div class=\"wp-block-button btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/de\/demo-vereinbaren\/\" class=\"wp-block-button__link wp-element-button\">CloudTalk Demo erhalten<\/a><\/div><div class=\"wp-block-button btn-ghost btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/de\/warum-cloudtalk-die-beste-alternative-zu-five9-ist\/\" class=\"wp-block-button__link wp-element-button\">Five9 Alternativen \u2192<\/a><\/div><\/div><\/div><\/div>\n\n\n<div class=\"wp-block-cloudtalk-row\" style=\"--column-widths:minmax(0, 280px) minmax(660px, 1fr) minmax(0, 280px);--mobile-order-1:2;--mobile-order-2:3;--mobile-order-3:1\">\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"wp-block-cloudtalk-table-of-contents\" data-level-depth=\"3\" data-total-items=\"3\"><div class=\"toc__heading\">Table of contents<\/div><div class=\"toc__list\"><div class=\"toc__item level-2\"><a href=\"#was-ist-five9\">Was ist Five9?<\/a><\/div><div class=\"toc__item level-3\"><a href=\"#was-sind-die-hauptfunktionen-von-five9\">Was sind die Hauptfunktionen von Five9?<\/a><\/div><div class=\"toc__item level-2\"><a href=\"#was-nutzer-ueber-five9-sagen\">Was Nutzer \u00fcber Five9 sagen<\/a><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><h2 id=\"was-ist-five9\" class=\"wp-block-heading\">Was ist Five9?<\/h2>\n\n<p>Five9 ist ein b\u00f6rsennotierter CCaaS-Branchenf\u00fchrer, der f\u00fcr seine gro\u00dfvolumigen ausgehenden <a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.cloudtalk.io\/de\/kampagnen\/\">Kampagnen<\/a> bekannt ist. Die \u00dcbernahme von Acqueon untermauert ein Erbe, das auf einer massiven <a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.cloudtalk.io\/de\/parallelwahl\/\">Parallel-Dialer<\/a>-Architektur basiert, die f\u00fcr die gro\u00df angelegte Umsatzgenerierung und proaktive Kundenansprache entwickelt wurde.<\/p>\n\n<p>Die 2025 Genius AI Suite f\u00fchrt autonome <a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.cloudtalk.io\/de\/ki-sprachagenten\/\">KI-Sprachagenten<\/a> (AI Voice Agents) und Agentic Quality Management ein. Mithilfe von <a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.cloudtalk.io\/de\/sentiment-analyse\/\">Sentiment-Analyse<\/a> (Sentiment Analysis) zur Steigerung des ROI ist Five9 die erste Wahl f\u00fcr gro\u00dfe Contact Center, die eine komplexe Omnichannel-Kommunikation ben\u00f6tigen.<\/p>\n\n<p>Ein Minimum von 50 Pl\u00e4tzen und voll ausgelastete Kosten von \u20ac600\/Platz schlie\u00dfen viele mittelst\u00e4ndische Teams aus dem Five9-\u00d6kosystem aus. Wachsende Unternehmen bevorzugen oft den agilen <a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.cloudtalk.io\/de\/anrufablauf-designer\/\">Call Flow Designer<\/a> und das transparente <a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.cloudtalk.io\/de\/preise-der-callcenter-software\/\">Preismodell<\/a> eines einheitlichen, auf den Mittelstand zugeschnittenen Stacks.<\/p>\n\n\n<div class=\"wp-block-cloudtalk-summary\"><div class=\"summary-block summary-block--sm\"><h3 id=\"was-sind-die-hauptfunktionen-von-five9\" class=\"wp-block-heading\">Was sind die Hauptfunktionen von Five9?<\/h3>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Globale Sprachkommunikation auf Enterprise-Niveau mit SRTP-Verschl\u00fcsselung, Geo-Redundanz und 99,999 % Uptime-SLA                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        ACD mit kompetenzbasiertem, priorit\u00e4rem und VIP-Queuing \u00b7 mehrstufiges IVR und Visual IVR                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Predictive, Progressive, Power und Preview Dialer \u2013 Five9s Outbound-Erbe seit 2001                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Genius AI: AI Agents (agentic CX), Agent Assist, AI Summaries, Live Transcription, GenAI Studio, Genius Routing                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Native Salesforce, ServiceNow, Microsoft Dynamics, Zendesk und Oracle CRM-Adapter (einer inbegriffen)                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        HIPAA, PCI-DSS, SOC 2, GDPR Konformit\u00e4t \u00b7 \u00fcber 1.400 Partnerintegrationen via CX Marketplace                    <\/div>\n                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div><\/div><\/div>\n\n\n<h2 id=\"was-nutzer-ueber-five9-sagen\" class=\"wp-block-heading\">Was Nutzer \u00fcber Five9 sagen<\/h2>\n\n<p>Basierend auf \u00fcber 900 verifizierten Bewertungen von G2, Capterra und Trustpilot<\/p>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--pros wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude0a Was Nutzer lieben<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Die Tiefe der Salesforce-Integration ist marktf\u00fchrend \u2013 Agenten arbeiten vollst\u00e4ndig innerhalb der Salesforce-Benutzeroberfl\u00e4che ohne Bildschirmwechsel                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Robustes, anpassbares Reporting, das von Enterprise-Rezensenten gelobt wird                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Echte Skalierbarkeit f\u00fcr hochvolumige Operationen \u2013 Five9 unterst\u00fctzt Implementierungen von \u00fcber 10.000 Agenten                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    KI-Funktionen \u2013 Zusammenfassungen, Agent Assist, AI Knowledge \u2013 kommen auf Enterprise-Niveau gut an                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u201eIch sch\u00e4tze die felsenfeste Zuverl\u00e4ssigkeit und die klare Gespr\u00e4chsqualit\u00e4t sehr. Wir erleben selten Ausfallzeiten, was absolut entscheidend ist, um unser Support-Team am Laufen zu halten.\u201c<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">Vidur S.<\/div><div class=\"quote-block__position\">Senior Client Services Manager<\/div><\/div><\/div><a href=\"https:\/\/www.g2.com\/products\/five9-intelligent-cloud-contact-center-platform\/reviews\/five9-intelligent-cloud-contact-center-platform-review-12663651\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Ganze Bewertung <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--cons wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude24 Was Nutzer hassen<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Die Implementierung dauert routinem\u00e4\u00dfig etwa 2 Monate \u2013 erhebliche Investitionen in professionelle Dienstleistungen erforderlich                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Intransparente Preise und Preisschock \u2013 ver\u00f6ffentlichte \u20ac119\u2013\u20ac159 landen oft bei voll ausgelasteten \u20ac300\u2013\u20ac600                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Automatischer Logout nach ~5 Minuten Inaktivit\u00e4t \u2013 frustrierend f\u00fcr Support-Agenten, die mehrere Tools gleichzeitig bedienen                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Komplexit\u00e4t der Agenten-Benutzeroberfl\u00e4che \u2013 wird als \u201enicht die intuitivste\u201c f\u00fcr neue Agenten w\u00e4hrend des Onboardings beschrieben                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Mindestens 50 gleichzeitige Pl\u00e4tze \u2013 Teams mit weniger als 50 Agenten k\u00f6nnen die Plattform nicht erwerben                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u201eIch nutze Five9 jeden Tag, den ganzen Tag. Die Stabilit\u00e4t der Anrufe ist in den letzten Jahren gesunken. Ich nutze Five9 seit \u00fcber 15 Jahren, und es hat sich erheblich verschlechtert. Es gibt keinen Kundenservice au\u00dfer grundlegenden Antworten, die Server sind ohne Vorwarnung, ohne Updates oder Warnungen st\u00e4ndig ausgefallen. Wenn Sie eine stabile Anrufverbindung ben\u00f6tigen, w\u00fcrde ich Five9 niemals empfehlen.\u201c<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">Monika Agata G.<\/div><div class=\"quote-block__position\">Verifizierter Nutzer<\/div><\/div><\/div><a href=\"https:\/\/www.g2.com\/products\/five9-intelligent-cloud-contact-center-platform\/reviews\/five9-intelligent-cloud-contact-center-platform-review-11641175\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Ganze Bewertung <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div style=\"--rcc-slides-per-view: 2;\" class=\"wp-block-cloudtalk-review-card-carousel rcc--post-content wp-block-cloudtalk-review-card-carousel\" data-display-mode=\"post-content\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">Was sagen Nutzer \u00fcber Five9 auf G2?<\/h2><p class=\"rcc__description\">Sehen Sie, was echte Nutzer \u00fcber das Produkt von Five9 auf G2 sagen \u2013 ehrliche Bewertungen, echte Erfahrungen und Feedback von Teams, die es genutzt haben.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"G2 Logo\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"3.5 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star review-card__star--half\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><defs><linearGradient id=\"halfStar\"><stop offset=\"55%\" stop-color=\"#F59E0B\"\/><stop offset=\"55%\" stop-color=\"#F5F5F5\"\/><\/linearGradient><\/defs><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"url(#halfStar)\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u201eIch sch\u00e4tze die felsenfeste Zuverl\u00e4ssigkeit und die klare Gespr\u00e4chsqualit\u00e4t sehr. Wir erleben selten Ausfallzeiten, was absolut entscheidend ist, um unser Support-Team am Laufen zu halten.\u201c<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Vidur S.<\/span><span class=\"review-card__tag review-card__tag--gray\">Kleinunternehmen<\/span><\/div><p class=\"review-card__company\">Firmenname<\/p><p class=\"review-card__position\">Senior Client Services Manager<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"G2 Logo\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"0.5 out of 5 stars\"><svg class=\"review-card__star review-card__star--half\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><defs><linearGradient id=\"halfStar\"><stop offset=\"55%\" stop-color=\"#F59E0B\"\/><stop offset=\"55%\" stop-color=\"#F5F5F5\"\/><\/linearGradient><\/defs><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"url(#halfStar)\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u201eAnrufe scheinen klar zu sein und das Reporting ist anst\u00e4ndig. Das System setzte Nutzer oft ohne ersichtlichen Grund auf \u201enicht bereit\u201c.\u201c<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Bryan F.<\/span><span class=\"review-card__tag review-card__tag--gray\">Unternehmen<\/span><\/div><p class=\"review-card__position\">Technischer Support<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/G2.svg\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"0 out of 5 stars\"><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u201eGuter Vertriebsprozess. Hilfsbereite Vertriebsmitarbeiter. Sie versuchen, Ihnen die ganzheitliche Plattform zu verkaufen, und sie machen dabei einen gro\u00dfartigen Job. Sobald Sie die Plattform selbst nutzen, erkennen Sie, dass das, was Ihnen verkauft wurde, eine Illusion ist.\u201c<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Jeff L.<\/span><span class=\"review-card__tag review-card__tag--gray\">Unternehmen<\/span><\/div><p class=\"review-card__position\">Senior Vice President Marketing<\/p><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"ci ci--sticky wp-block-cloudtalk-content-item\"><div class=\"ci__header\"><img decoding=\"async\" class=\"ci__icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/Five9-logo-2025-R-blue.png\" alt=\"\" width=\"32\" height=\"32\" loading=\"lazy\" \/><span class=\"ci__name\">Five9<\/span><\/div><div class=\"ci__items\"><div class=\"ci__item\"><span class=\"ci__label\">Gegr\u00fcndet<\/span><span class=\"ci__value\">2001<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Teamgr\u00f6\u00dfe<\/span><span class=\"ci__value\">2500-3000 Mitarbeiter<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Abdeckung<\/span><span class=\"ci__value\">\u00dcber 150 L\u00e4nder<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">G2-Bewertung<\/span><span class=\"ci__value\">4.2\/5<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Startpreis<\/span><span class=\"ci__value\">Digital \u20ac119<\/span><\/div><\/div><\/div><\/div>\n<\/div>\n\n\n<div class=\"wp-block-cloudtalk-homepage-hero-section wp-block-cloudtalk-homepage-hero-section\"><div class=\"homepage-hero-section homepage-hero-section--has-top-border\"><div class=\"homepage-hero-section__content\"><div class=\"homepage-hero-section__tags\"><span class=\"homepage-hero-section__tag\"><span>CloudTalk &#8211; #1 AVOXI Alternative<\/span><\/span><span class=\"homepage-hero-section__tag homepage-hero-section__tag--highlighted\"><img loading=\"lazy\" decoding=\"async\" class=\"homepage-hero-section__tag-icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"\" width=\"16\" height=\"16\" \/><span>2025 Winter Leader<\/span><\/span><\/div><div class=\"homepage-hero-section__headline\"><h2>Suchen Sie eine Five9 Alternative?<\/h2><\/div><div class=\"homepage-hero-section__description\"><p>Sehen Sie, warum 4,000+ Unternehmen zu CloudTalk gewechselt sind, um \u00fcberragende Gespr\u00e4chsqualit\u00e4t und KI-gest\u00fctzte Funktionen zu erhalten.<\/p><\/div><div class=\"homepage-hero-section__buttons\"><a href=\"https:\/\/www.cloudtalk.io\/de\/demo-vereinbaren\/\" class=\"btn btn-regular btn-secondary\">Demo erhalten<\/a><a href=\"https:\/\/www.cloudtalk.io\/de\/blog\/five9-preise\/\" class=\"btn btn-regular btn-ghost\">Vergleich ansehen<\/a><\/div><div class=\"homepage-hero-section__logo-carousel\"><div class=\"wp-block-cloudtalk-logo-carousel wp-block-cloudtalk-logo-carousel\"><\/div><\/div><div class=\"homepage-hero-section__image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Product_Design.png\" alt=\"Hero image\" \/><div class=\"homepage-hero-section__video-blocks\"><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--1\"><div class=\"homepage-hero-section__video-text\">Lieblingsintegrationen hinzuf\u00fcgen<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Integracie_184x60.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--2\"><div class=\"homepage-hero-section__video-text\">Lokale Nummern erhalten<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Numbers_184x89.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--3\"><div class=\"homepage-hero-section__video-text\">AI Voice Agents hinzuf\u00fcgen<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Video_184x109.mp4\" autoplay loop playsinline muted><\/video><\/div><\/div><\/div><div class=\"homepage-hero-section__feature-highlights\"><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"22\" viewBox=\"0 0 23 22\" fill=\"none\"><path d=\"M14.5 2.5V1M18.4393 3.56066L19.5 2.5M19.5103 7.5H21.0103M20.9506 12C20.4489 17.0533 16.1853 21 11 21C5.47715 21 1 16.5228 1 11C1 5.81465 4.94668 1.5511 10 1.04938M11 7H15V11M14.6197 7C12.2653 10.3276 8.38636 12.5 4 12.5C2.9971 12.5 2.02072 12.3864 1.08302 12.1715\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Auf G2 top bewertet<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Auf G2 konstant hoch bewertet, hilft CloudTalk Teams, schneller durchzustarten, Komplexit\u00e4t zu vermeiden und sich auf ein Telefonsystem zu verlassen, das vom ersten Tag an wie erwartet funktioniert.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 16C12.866 16 16 12.866 16 9C16 5.13401 12.866 2 9 2C5.13401 2 2 5.13401 2 9C2 12.866 5.13401 16 9 16Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M15 22C18.866 22 22 18.866 22 15C22 11.134 18.866 8 15 8C11.134 8 8 11.134 8 15C8 18.866 11.134 22 15 22Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>\u00dcber 100 Integrationen<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Ihr CRM, Helpdesk und Ihre Vertriebstools kommunizieren bereits miteinander. CloudTalk reiht sich einfach in die Konversation ein und macht sie wesentlich produktiver.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M2.68675 15.6451L4.59494 14.5435C4.6983 14.4839 4.8196 14.4631 4.9369 14.4851L8.6914 15.1878C8.99995 15.2455 9.28478 15.008 9.28338 14.6941L9.26876 11.4045C9.26836 11.3151 9.29193 11.2272 9.33701 11.15L11.2317 7.90621C11.3303 7.73739 11.3215 7.52658 11.2091 7.3666L8.01892 2.82568M19.0002 4.85905C13.5002 7.50004 16.5 11 17.5002 11.5C19.3773 12.4384 21.9876 12.5 21.9876 12.5C21.9958 12.3344 22 12.1677 22 12C22 6.47715 17.5228 2 12 2C6.47715 2 2 6.47715 2 12C2 17.5228 6.47715 22 12 22C12.1677 22 12.3344 21.9959 12.5 21.9877M16.7578 21.9398L13.591 13.591L21.9398 16.7578L18.2376 18.2376L16.7578 21.9398Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Abdeckung in \u00fcber 160 L\u00e4ndern<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Von nebenan bis um die ganze Welt, CloudTalk h\u00e4lt Ihre Anrufe klar, lokal und bereit, mit Ihrem Gesch\u00e4ft zu wachsen.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<section class=\"cs cs--bg-gradient-to-blue cs--layout-stacked wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">CloudTalk vs. Five9: Im direkten Vergleich<\/h2><p class=\"cs__description\">Sehen Sie, wie CloudTalk dort \u00fcberlegene Leistung bietet, wo es am wichtigsten ist<\/p><\/div><\/div>\n<div class=\"cs__content\"><div class=\"wp-block-cloudtalk-before-after-table\"><div class=\"bat__table\"><div class=\"bat__row bat__row--header\"><div class=\"bat__cell bat__cell--label\"><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__column-header\">Five9<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__column-header\">CloudTalk<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Zug\u00e4nglichkeit<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Ver\u00f6ffentlichtes Minimum von 50 gleichzeitigen Pl\u00e4tzen. Teams mit weniger als ~50 Agenten k\u00f6nnen die Plattform nicht erwerben.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Skaliert von 1 Benutzer bis zur Unternehmensgr\u00f6\u00dfe. Keine Mindestanzahl an Arbeitspl\u00e4tzen, kein zus\u00e4tzlicher Verwaltungsaufwand durch Unternehmensvertr\u00e4ge.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Gesamtkosten der Eigent\u00fcmerschaft<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Preis pro Sitzplatz \u20ac119\u2013\u20ac159. Realistische Gesamtkosten von \u20ac300\u2013\u20ac600\/Sitzplatz, sobald KI-\u00dcberschreitungen, WEM, PS und Implementierung hinzukommen.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">\u20ac19 Lite-Plan mit einem modulareren Ansatz, der es Ihnen erm\u00f6glicht, nur f\u00fcr die fortschrittliche KI oder W\u00e4hlleistung zu zahlen, die Ihr Team tats\u00e4chlich nutzt.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Zeit bis zum Wert<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Implementierung dauert laut G2-Bewertungen ca. 2 Monate. Professionelle Dienstleistungen sind routinem\u00e4\u00dfig f\u00fcr den Go-Live erforderlich.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Die meisten Teams konfigurieren das CRM, erstellen Anruf-Workflows und t\u00e4tigen Live-Anrufe an einem einzigen Nachmittag. Innerhalb einer Woche voll einsatzbereit.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Sprachzuverl\u00e4ssigkeit<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Abgebrochene Verbindungen, Audioprobleme, verlorene Anrufdaten. Capterra meldet auch Softwareabst\u00fcrze.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Globale VoIP-Infrastruktur mit mehreren Anbietern, optimiert f\u00fcr Contact-Center-Anrufqualit\u00e4t in \u00fcber 160 L\u00e4ndern.<\/span><\/div><\/div><\/div><div class=\"bat__slider\" aria-label=\"Comparison cards\"><div class=\"bat__slider-track\"><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Zug\u00e4nglichkeit<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Five9:<\/strong> Ver\u00f6ffentlichtes Minimum von 50 gleichzeitigen Pl\u00e4tzen. Teams mit weniger als ~50 Agenten k\u00f6nnen die Plattform nicht erwerben.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Skaliert von 1 Benutzer bis zur Unternehmensgr\u00f6\u00dfe. Keine Mindestanzahl an Arbeitspl\u00e4tzen, kein zus\u00e4tzlicher Verwaltungsaufwand durch Unternehmensvertr\u00e4ge.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Gesamtkosten der Eigent\u00fcmerschaft<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Five9:<\/strong> Preis pro Sitzplatz \u20ac119\u2013\u20ac159. Realistische Gesamtkosten von \u20ac300\u2013\u20ac600\/Sitzplatz, sobald KI-\u00dcberschreitungen, WEM, PS und Implementierung hinzukommen.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> \u20ac19 Lite-Plan mit einem modulareren Ansatz, der es Ihnen erm\u00f6glicht, nur f\u00fcr die fortschrittliche KI oder W\u00e4hlleistung zu zahlen, die Ihr Team tats\u00e4chlich nutzt.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Zeit bis zum Wert<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Five9:<\/strong> Implementierung dauert laut G2-Bewertungen ca. 2 Monate. Professionelle Dienstleistungen sind routinem\u00e4\u00dfig f\u00fcr den Go-Live erforderlich.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Die meisten Teams konfigurieren das CRM, erstellen Anruf-Workflows und t\u00e4tigen Live-Anrufe an einem einzigen Nachmittag. Innerhalb einer Woche voll einsatzbereit.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Sprachzuverl\u00e4ssigkeit<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Five9:<\/strong> Abgebrochene Verbindungen, Audioprobleme, verlorene Anrufdaten. Capterra meldet auch Softwareabst\u00fcrze.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Globale VoIP-Infrastruktur mit mehreren Anbietern, optimiert f\u00fcr Contact-Center-Anrufqualit\u00e4t in \u00fcber 160 L\u00e4ndern.<\/span><\/div><\/div><\/div><div class=\"bat__slider-dots\" role=\"tablist\" aria-label=\"Slide navigation\"><\/div><\/div><\/div><\/div>\n<\/div><\/section>\n\n<section class=\"cs cs--bg-white cs--layout-inline cs--has-top-border wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">Warum CloudTalk statt Five9 w\u00e4hlen<\/h2><p class=\"cs__description\">Die sechs Funktionen, die sich AVOXI-Kunden am ersten Tag gew\u00fcnscht h\u00e4tten.<\/p><\/div><\/div>\n<div class=\"cs__content\"><div style=\"--fcg-cols: 3\" class=\"fcg wp-block-cloudtalk-feature-card-grid\"><div class=\"fcg__grid\"><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M22 21V19C22 17.1362 20.7252 15.5701 19 15.126M15.5 3.29076C16.9659 3.88415 18 5.32131 18 7C18 8.67869 16.9659 10.1159 15.5 10.7092M17 21C17 19.1362 17 18.2044 16.6955 17.4693C16.2895 16.4892 15.5108 15.7105 14.5307 15.3045C13.7956 15 12.8638 15 11 15H8C6.13623 15 5.20435 15 4.46927 15.3045C3.48915 15.7105 2.71046 16.4892 2.30448 17.4693C2 18.2044 2 19.1362 2 21M13.5 7C13.5 9.20914 11.7091 11 9.5 11C7.29086 11 5.5 9.20914 5.5 7C5.5 4.79086 7.29086 3 9.5 3C11.7091 3 13.5 4.79086 13.5 7Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>Passend f\u00fcr den Mittelstand<\/strong><\/h3><p class=\"fc__desc\">Das 50-Sitzplatz-Minimum von Five9 schlie\u00dft kleinere Teams aus und zwingt sie in eine Unternehmenskomplexit\u00e4t, die sie nicht ben\u00f6tigen. CloudTalk bietet umfassendes <a href=\"https:\/\/www.cloudtalk.io\/user-management\/\" target=\"_blank\" rel=\"noreferrer noopener\">Benutzer-Management<\/a> und Contact-Center-Funktionen ohne obligatorische Mindestanzahl an Sitzpl\u00e4tzen, sodass Sie nur f\u00fcr die tats\u00e4chlich vorhandenen Mitarbeiter zahlen.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M13.5295 8.35186C12.9571 8.75995 12.2566 9 11.5 9C9.567 9 8 7.433 8 5.5C8 3.567 9.567 2 11.5 2C12.753 2 13.8522 2.65842 14.4705 3.64814M6 20.0872H8.61029C8.95063 20.0872 9.28888 20.1277 9.61881 20.2086L12.3769 20.8789C12.9753 21.0247 13.5988 21.0388 14.2035 20.9214L17.253 20.3281C18.0585 20.1712 18.7996 19.7854 19.3803 19.2205L21.5379 17.1217C22.154 16.5234 22.154 15.5524 21.5379 14.9531C20.9832 14.4134 20.1047 14.3527 19.4771 14.8103L16.9626 16.6449C16.6025 16.9081 16.1643 17.0498 15.7137 17.0498H13.2855L14.8311 17.0498C15.7022 17.0498 16.4079 16.3633 16.4079 15.5159V15.2091C16.4079 14.5055 15.9156 13.892 15.2141 13.7219L12.8286 13.1417C12.4404 13.0476 12.0428 13 11.6431 13C10.6783 13 8.93189 13.7988 8.93189 13.7988L6 15.0249M20 6.5C20 8.433 18.433 10 16.5 10C14.567 10 13 8.433 13 6.5C13 4.567 14.567 3 16.5 3C18.433 3 20 4.567 20 6.5ZM2 14.6L2 20.4C2 20.9601 2 21.2401 2.10899 21.454C2.20487 21.6422 2.35785 21.7951 2.54601 21.891C2.75992 22 3.03995 22 3.6 22H4.4C4.96005 22 5.24008 22 5.45399 21.891C5.64215 21.7951 5.79513 21.6422 5.89101 21.454C6 21.2401 6 20.9601 6 20.4V14.6C6 14.0399 6 13.7599 5.89101 13.546C5.79513 13.3578 5.64215 13.2049 5.45399 13.109C5.24008 13 4.96005 13 4.4 13L3.6 13C3.03995 13 2.75992 13 2.54601 13.109C2.35785 13.2049 2.20487 13.3578 2.10899 13.546C2 13.7599 2 14.0399 2 14.6Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>Transparente Preisgestaltung pro Sitzplatz<\/strong><\/h3><p class=\"fc__desc\">W\u00e4hrend die versteckten Kosten von Five9 f\u00fcr KI-\u00dcberschreitungen und Implementierung \u20ac600\/Sitzplatz erreichen k\u00f6nnen, bietet CloudTalk Pauschalpl\u00e4ne, die <a href=\"https:\/\/www.cloudtalk.io\/de\/call-center-werkzeuge\/unbegrenzte-gleichzeitige-anrufe-in-der-cloud-basierten-telefonanlage\/\" target=\"_blank\" rel=\"noreferrer noopener\">Unbegrenzte gleichzeitige Anrufe<\/a> beinhalten. Sie erhalten Kernfunktionen ohne verbrauchsbasierte \u00dcberraschungen oder professionelle Dienstleistungsgeb\u00fchren, die in Unternehmensvertr\u00e4gen \u00fcblich sind.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 17.5H3.5M6.5 12H2M9 6.5H4M17 3L10.4036 12.235C10.1116 12.6438 9.96562 12.8481 9.97194 13.0185C9.97744 13.1669 10.0486 13.3051 10.1661 13.3958C10.3011 13.5 10.5522 13.5 11.0546 13.5H16L15 21L21.5964 11.765C21.8884 11.3562 22.0344 11.1519 22.0281 10.9815C22.0226 10.8331 21.9514 10.6949 21.8339 10.6042C21.6989 10.5 21.4478 10.5 20.9454 10.5H16L17 3Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>In Tagen einsatzbereit, nicht in Monaten<\/strong><\/h3><p class=\"fc__desc\">Five9-Implementierungen erfordern durchschnittlich zwei Monate f\u00fcr Planung und technische Schulung. CloudTalk nutzt <a href=\"https:\/\/www.cloudtalk.io\/de\/workflowautomatisierung\/\" target=\"_blank\" rel=\"noreferrer noopener\">Workflow-Automatisierung<\/a> und native CRM-Konnektoren, um Teams innerhalb einer einzigen Woche live zu schalten und so die langwierigen Go-Live-Zyklen gro\u00dfer Unternehmen zu umgehen, die Ihre Time-to-Revenue verz\u00f6gern.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M14.0497 6C15.0264 6.19057 15.924 6.66826 16.6277 7.37194C17.3314 8.07561 17.8091 8.97326 17.9997 9.95M14.0497 2C16.0789 2.22544 17.9713 3.13417 19.4159 4.57701C20.8606 6.01984 21.7717 7.91101 21.9997 9.94M10.2266 13.8631C9.02506 12.6615 8.07627 11.3028 7.38028 9.85323C7.32041 9.72854 7.29048 9.66619 7.26748 9.5873C7.18576 9.30695 7.24446 8.96269 7.41447 8.72526C7.46231 8.65845 7.51947 8.60129 7.63378 8.48698C7.98338 8.13737 8.15819 7.96257 8.27247 7.78679C8.70347 7.1239 8.70347 6.26932 8.27247 5.60643C8.15819 5.43065 7.98338 5.25585 7.63378 4.90624L7.43891 4.71137C6.90747 4.17993 6.64174 3.91421 6.35636 3.76987C5.7888 3.4828 5.11854 3.4828 4.55098 3.76987C4.2656 3.91421 3.99987 4.17993 3.46843 4.71137L3.3108 4.86901C2.78117 5.39863 2.51636 5.66344 2.31411 6.02348C2.08969 6.42298 1.92833 7.04347 1.9297 7.5017C1.93092 7.91464 2.01103 8.19687 2.17124 8.76131C3.03221 11.7947 4.65668 14.6571 7.04466 17.045C9.43264 19.433 12.295 21.0575 15.3284 21.9185C15.8928 22.0787 16.1751 22.1588 16.588 22.16C17.0462 22.1614 17.6667 22 18.0662 21.7756C18.4263 21.5733 18.6911 21.3085 19.2207 20.7789L19.3783 20.6213C19.9098 20.0898 20.1755 19.8241 20.3198 19.5387C20.6069 18.9712 20.6069 18.3009 20.3198 17.7333C20.1755 17.448 19.9098 17.1822 19.3783 16.6508L19.1835 16.4559C18.8339 16.1063 18.6591 15.9315 18.4833 15.8172C17.8204 15.3862 16.9658 15.3862 16.3029 15.8172C16.1271 15.9315 15.9523 16.1063 15.6027 16.4559C15.4884 16.5702 15.4313 16.6274 15.3644 16.6752C15.127 16.8453 14.7828 16.904 14.5024 16.8222C14.4235 16.7992 14.3612 16.7693 14.2365 16.7094C12.7869 16.0134 11.4282 15.0646 10.2266 13.8631Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>Bew\u00e4hrte Sprachzuverl\u00e4ssigkeit<\/strong><\/h3><p class=\"fc__desc\">Die Anrufqualit\u00e4t ist ein Hauptbeschwerdepunkt f\u00fcr Five9-Benutzer, mit Berichten \u00fcber abgebrochene Verbindungen und Audio-Latenz. CloudTalk nutzt eine globale Multi-Carrier-Infrastruktur in \u00fcber 160 L\u00e4ndern, um <a href=\"https:\/\/www.cloudtalk.io\/de\/internationale-nummern\/\" target=\"_blank\" rel=\"noreferrer noopener\">internationale Rufnummern<\/a> mit \u00fcberlegener Stabilit\u00e4t bereitzustellen und so sicherzustellen, dass Ihre Agenten professionelle Gespr\u00e4che f\u00fchren k\u00f6nnen.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 9V6C9 4.34315 7.65685 3 6 3C4.34315 3 3 4.34315 3 6C3 7.65685 4.34315 9 6 9H9ZM9 9V15M9 9H15M9 15V18C9 19.6569 7.65685 21 6 21C4.34315 21 3 19.6569 3 18C3 16.3431 4.34315 15 6 15H9ZM9 15H15M15 15H18C19.6569 15 21 16.3431 21 18C21 19.6569 19.6569 21 18 21C16.3431 21 15 19.6569 15 18V15ZM15 15V9M15 9V6C15 4.34315 16.3431 3 18 3C19.6569 3 21 4.34315 21 6C21 7.65685 19.6569 9 18 9H15Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>Unbegrenzte KI-Intelligenz<\/strong><\/h3><p class=\"fc__desc\">Five9 beschr\u00e4nkt fortschrittliche KI auf seine teuersten Stufen und begrenzt die Nutzung auf 3.000 Minuten. CloudTalk bietet <a href=\"https:\/\/www.cloudtalk.io\/de\/call-center-werkzeuge\/transkription-von-anrufen\/\" target=\"_blank\" rel=\"noreferrer noopener\">Anruf-Transkription<\/a> und automatisierte Zusammenfassungen f\u00fcr 100 % Ihrer Anrufe und leitet Erkenntnisse direkt in Ihr CRM, ohne eine Drosselung pro Minute.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M11.2827 3.45332C11.5131 2.98638 11.6284 2.75291 11.7848 2.67831C11.9209 2.61341 12.0791 2.61341 12.2152 2.67831C12.3717 2.75291 12.4869 2.98638 12.7174 3.45332L14.9041 7.88328C14.9721 8.02113 15.0061 8.09006 15.0558 8.14358C15.0999 8.19096 15.1527 8.22935 15.2113 8.25662C15.2776 8.28742 15.3536 8.29854 15.5057 8.32077L20.397 9.03571C20.9121 9.11099 21.1696 9.14863 21.2888 9.27444C21.3925 9.38389 21.4412 9.5343 21.4215 9.68377C21.3988 9.85558 21.2124 10.0372 20.8395 10.4004L17.3014 13.8464C17.1912 13.9538 17.136 14.0076 17.1004 14.0715C17.0689 14.128 17.0487 14.1902 17.0409 14.2545C17.0321 14.3271 17.0451 14.403 17.0711 14.5547L17.906 19.4221C17.994 19.9355 18.038 20.1922 17.9553 20.3445C17.8833 20.477 17.7554 20.57 17.6071 20.5975C17.4366 20.6291 17.2061 20.5078 16.7451 20.2654L12.3724 17.9658C12.2361 17.8942 12.168 17.8584 12.0962 17.8443C12.0327 17.8318 11.9673 17.8318 11.9038 17.8443C11.832 17.8584 11.7639 17.8942 11.6277 17.9658L7.25492 20.2654C6.79392 20.5078 6.56341 20.6291 6.39297 20.5975C6.24468 20.57 6.11672 20.477 6.04474 20.3445C5.962 20.1922 6.00603 19.9355 6.09407 19.4221L6.92889 14.5547C6.95491 14.403 6.96793 14.3271 6.95912 14.2545C6.95132 14.1902 6.93111 14.128 6.89961 14.0715C6.86402 14.0076 6.80888 13.9538 6.69859 13.8464L3.16056 10.4004C2.78766 10.0372 2.60121 9.85558 2.57853 9.68377C2.55879 9.5343 2.60755 9.38389 2.71125 9.27444C2.83044 9.14863 3.08797 9.11099 3.60304 9.03571L8.49431 8.32077C8.64642 8.29854 8.72248 8.28742 8.78872 8.25662C8.84736 8.22935 8.90016 8.19096 8.94419 8.14358C8.99391 8.09006 9.02793 8.02113 9.09597 7.88328L11.2827 3.45332Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>Moderne, intuitive Benutzeroberfl\u00e4che<\/strong><\/h3><p class=\"fc__desc\">Die veraltete Architektur von Five9 erfordert spezielles IT-Wissen zur Verwaltung komplexer Routing-Logik. Die moderne Benutzeroberfl\u00e4che von CloudTalk und der intuitive <a href=\"https:\/\/www.cloudtalk.io\/de\/was-ist-ivr-interactive-voice-response\/\" target=\"_blank\" rel=\"noreferrer noopener\">Interactive Voice Response (IVR)<\/a> Builder geben die Systemkontrolle wieder in die H\u00e4nde nicht-technischer Manager und reduzieren so die t\u00e4glichen Reibungspunkte f\u00fcr Administratoren und Agenten gleicherma\u00dfen.<\/p><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/section>\n\n<div style=\"--rcc-slides-per-view: 2;\" class=\"wp-block-cloudtalk-review-card-carousel rcc--has-top-border wp-block-cloudtalk-review-card-carousel\" data-display-mode=\"section\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">Unternehmen, die zu CloudTalk gewechselt sind<\/h2><p class=\"rcc__description\">Echte Ergebnisse von echten Unternehmen, die den Wechsel vollzogen haben \u2013 und es nie bereut haben.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201eAuf der alten Plattform gab es keine automatische Ticketerstellung. Wir mussten die Protokolle manuell \u00fcberpr\u00fcfen, um festzustellen, welche Anrufe verpasst wurden und ob ihnen nachgegangen wurde. Es war schwierig, genau zu verfolgen, wie viele Anrufe wir verpasst oder bearbeiten konnten.\u201c<br><br>\u201eNachdem wir zu CloudTalk gewechselt sind, sank die Zahl unserer verpassten Anrufe um 23 %. Das ist nicht nur eine Zahl; das sind Kunden, mit denen wir uns verbinden k\u00f6nnen, bevor es zu sp\u00e4t ist.\u201c<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Ayif Amrullah<\/cite><p class=\"social-proof-block__position\">Vendor Operations Manager bei Aspire<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">23%<\/span><span class=\"social-proof-block__statistic-description\">R\u00fcckgang der verpassten Anrufe<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">50%<\/span><span class=\"social-proof-block__statistic-description\">Schnellere Qualit\u00e4tssicherung mit Analysen<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/aspire-logo-dark.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/aspire\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201eWir hatten keine vertrauensw\u00fcrdigen Daten. Berichte stimmten nicht \u00fcberein, Anrufe wurden nicht richtig aufgezeichnet, und sogar Abrechnungsdifferenzen wurden zu einem wiederkehrenden Problem.\u201c<br><br>\u201eMit CloudTalk haben wir endlich Transparenz. Wir k\u00f6nnen sehen, welche Teams Anrufe bearbeiten und ob sie die richtigen f\u00fcr die Aufgabe sind. Das erm\u00f6glicht es uns, die Arbeitslasten neu zu verteilen.\u201c<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Ana Pestana<\/cite><p class=\"social-proof-block__position\">Koordinatorin f\u00fcr Kundenerlebnisse bei Alura<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">100%<\/span><span class=\"social-proof-block__statistic-description\">R\u00fcckgang der t\u00e4glichen Beschwerden<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">Nahtlos<\/span><span class=\"social-proof-block__statistic-description\">Integrationen mit Helpdesk und Freshdesk<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/alura.png\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/alura\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201eWir lagen bei Aircall bei einer Anrufrate von 20\u201330 %. Mit CloudTalk haben wir 40\u201350 % erreicht. Das hat den entscheidenden Unterschied gemacht.\u201c<br><br>\u201eWir nutzen die Tag-Funktion h\u00e4ufig, um zu verfolgen, wo sich Leads im Funnel befinden. Und das Dashboard hilft jedem Mitarbeiter, seinen aktuellen Stand zu sehen.\u201c<br><br><br><br><\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Syon Joshi<\/cite><p class=\"social-proof-block__position\">Chief Marketing Officer bei Velu<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">50%<\/span><span class=\"social-proof-block__statistic-description\">Anrufraten<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">Vollst\u00e4ndig<\/span><span class=\"social-proof-block__statistic-description\">Einblick in die Leistung der Mitarbeiter<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/velu-logo-dark.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/velu\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-faq wp-block-cloudtalk-faq--white wp-block-cloudtalk-faq--has-top-border wp-block-cloudtalk-faq-v2\" data-display-mode=\"section\"><div class=\"faq-block\"><div class=\"faq-block__header\"><h2 class=\"faq-block__title\">Frequently Asked Questions<\/h2><\/div><div class=\"faq-block__items\"><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-16\"><h3 class=\"faq-item__question-text\"><strong>Warum ben\u00f6tigt Five9 ein Minimum von 50 Sitzpl\u00e4tzen?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-16\"><div class=\"faq-item__answer\"><p>Five9 ist eine auf Unternehmen ausgerichtete Plattform, die f\u00fcr massive operative Komplexit\u00e4t konzipiert ist. Das 50-Sitzplatz-Minimum existiert, weil ihr Modell auf einem verwalteten Implementierungsprozess und professionellen Dienstleistungen basiert, die nicht auf kleinere Teams zugeschnitten sind. F\u00fcr Unternehmen mit weniger Agenten bietet das Preismodell eines mittelst\u00e4ndischen Spezialisten wesentlich mehr Flexibilit\u00e4t ohne obligatorische Sitzplatzanforderungen.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-17\"><h3 class=\"faq-item__question-text\"><strong>Was ist in den Five9 Digital- und Core-Bundles enthalten?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-17\"><div class=\"faq-item__answer\"><p>Das \u20ac119 Digital-Bundle ist auf Nicht-Sprachkan\u00e4le wie Chat und E-Mail beschr\u00e4nkt. Das \u20ac159 Core-Bundle f\u00fcgt Sprache hinzu, begrenzt jedoch die KI-Funktionen auf ein Limit von 3.000 Minuten pro Sitzplatz. Wachstumsstarke Teams bevorzugen oft einen <a href=\"https:\/\/www.cloudtalk.io\/?page_id=296734\" target=\"_blank\" rel=\"noreferrer noopener\">Power Dialer<\/a> oder <a href=\"https:\/\/www.cloudtalk.io\/de\/parallelwahl\/\" target=\"_blank\" rel=\"noreferrer noopener\">Parallel Dialer<\/a>, der mit ihrem Volumen skaliert, anstatt verbrauchsbasierte \u00dcberschreitungen bei jedem Anruf zu riskieren.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-18\"><h3 class=\"faq-item__question-text\"><strong>Wie lange dauert eine Five9-Implementierung normalerweise?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-18\"><div class=\"faq-item__answer\"><p>Die Bereitstellung von Five9 ist ein unternehmensweites Programm, das durchschnittlich zwei Monate f\u00fcr Konfiguration und Schulung in Anspruch nimmt. Wenn Ihr Team schnell einsatzbereit sein muss, k\u00f6nnen ein browserbasierter <a href=\"https:\/\/www.cloudtalk.io\/de\/anrufablauf-designer\/\" target=\"_blank\" rel=\"noreferrer noopener\">Call Flow Designer<\/a> und native CRM-Konnektoren Sie innerhalb einer einzigen Woche statt eines ganzen Quartals live schalten.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-19\"><h3 class=\"faq-item__question-text\"><strong><strong>Wie schneidet die Salesforce-Integration von CloudTalk im Vergleich zu Five9 ab?<\/strong><\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-19\"><div class=\"faq-item__answer\"><p>Five9 bietet eine sehr tiefgreifende, Salesforce-orientierte Architektur, die f\u00fcr massive Unternehmensumgebungen geeignet ist. CloudTalk bietet eine native <a href=\"https:\/\/www.cloudtalk.io\/de\/telefonsystemintegration-fuer-salesforce\/\" target=\"_blank\" rel=\"noreferrer noopener\">Salesforce<\/a><br>Integration, die <a href=\"https:\/\/www.cloudtalk.io\/de\/click-to-call\/\" target=\"_blank\" rel=\"noreferrer noopener\">Click-To-Call<\/a> und Echtzeit-Datensynchronisierung unterst\u00fctzt, was die wesentlichen Workflows f\u00fcr die meisten mittelst\u00e4ndischen Teams abdeckt, ohne das sechsstellige Implementierungspreisschild.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-20\"><h3 class=\"faq-item__question-text\"><strong><strong>Warum entscheiden sich mittelst\u00e4ndische Teams f\u00fcr CloudTalk statt Five9?<\/strong><\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-20\"><div class=\"faq-item__answer\"><p>Der Wechsel erfolgt in der Regel, wenn Teams das 50-Sitzplatz-Minimum erreichen oder gedeckelte KI-Minuten vermeiden m\u00f6chten. Die meisten Organisationen bevorzugen <a href=\"https:\/\/www.cloudtalk.io\/de\/ki-smarte-notizen\/\" target=\"_blank\" rel=\"noreferrer noopener\">AI Smart Notes<\/a><br>und <a href=\"https:\/\/www.cloudtalk.io\/de\/automatische-anrufzusammenfassungs-tags\/\" target=\"_blank\" rel=\"noreferrer noopener\">Automatic Call Summary Tags<\/a>, die f\u00fcr 100 % ihrer Anrufe gelten, zusammen mit einer agilen Benutzeroberfl\u00e4che, die keine dedizierte IT-Funktion zur Verwaltung erfordert.<\/p><\/div><\/div><\/div><\/div><div class=\"faq-block__cta\"><div class=\"faq-block__cta-image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/Avatar-group.png\" alt=\"\" \/><\/div><div class=\"faq-block__cta-content\"><h3 class=\"faq-block__cta-title\">Haben Sie noch Fragen?<\/h3><p class=\"faq-block__cta-description\">Sie finden die gesuchte Antwort nicht? Chatten Sie gerne mit unserem freundlichen Team.<\/p><div class=\"faq-block__cta-button\"><a href=\"https:\/\/www.cloudtalk.io\/demo-b\/\" class=\"btn btn-primary\">Kontakt aufnehmen<\/a><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"demo-ab-block--section wp-block-cloudtalk-demo-ab\"><div class=\"demo-ab-block\"><div class=\"demo-ab-block__hero\"><div class=\"demo-ab-block__hero-content\"><h2 class=\"demo-ab-block__heading\">Bereit f\u00fcr \u00fcberragende Anrufqualit\u00e4t?<\/h2><p class=\"demo-ab-block__hero-paragraph\">Schlie\u00dfen Sie sich \u00fcber 4.000 Unternehmen an, die CloudTalk f\u00fcr ihre Vertriebs- und Supportanrufe vertrauen. Erfahren Sie, warum CloudTalk bessere Ergebnisse liefert als Five9.<\/p><div class=\"demo-ab-block__list-wrapper\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--numbered wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--numbered\"><ol class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">01<\/span>\n                        <div class=\"list-block__content\">\n                                            <\/div>\n        <\/li>\n<\/ol><\/div><\/div><\/div><\/div><\/div><div class=\"demo-ab-block__form-section\"><div class=\"demo-ab-block__form-wrap\"><div class=\"demo-ab-block__form-content demo-form\">\n<div class=\"ct-demo-form\">\n<!--[if lte IE 8]>\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2-legacy.js\"><\/script>\n<![endif]-->\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2.js\"><\/script>\n<script>\n\nlet searchParams = new URLSearchParams(window.location.search);\nsearchParams.has('filled_email');\nlet emailVal = searchParams.get('filled_email');\n\nhbspt.forms.create({\n\tregion: \"na1\",\n\tportalId: \"6195055\",\n\tformId: \"209cca80-551b-4b65-ae93-766d7218210e\",\n    onFormReady: function($form) {\n        $form.attr(\"data-default-form-id\", \"866072\");\n        if(emailVal) {\n            $form.find('input[name=\"email\"]').val(emailVal).change(); \n        }\n    },\n    onFormSubmit: function (form) {\n        window.dataLayer = window.dataLayer || [];\t \n        dataLayer.push({\n            'event': 'demoFormSubmitted',\n            'registrationFirstName': form.find(\"[name=firstname]\").val(),\n            'registrationLastName': form.find(\"[name=lastname]\").val(),\n            'registrationEmail': form.find(\"[name=email]\").val(),\n            'registrationPhoneNumber': 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clip-path=\"url(#clip0_24831_3279_rating_0_3)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"demo-ab-block__rating-card-content\"><p class=\"demo-ab-block__rating-card-label\">Bewertungen<\/p><p class=\"demo-ab-block__rating-card-number\">1.500+<\/p><\/div><\/div><div class=\"demo-ab-block__rating-card\"><div class=\"demo-ab-block__rating-card-header\"><div class=\"demo-ab-block__rating-card-logos\"><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/capterra.svg\" alt=\"\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><\/div><div class=\"demo-ab-block__rating-card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_1_0)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 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class=\"demo-ab-block__rating-card\"><div class=\"demo-ab-block__rating-card-header\"><div class=\"demo-ab-block__rating-card-logos\"><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/customer-1.png\" alt=\"\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/customer-2.png\" alt=\"\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/customer-3.png\" alt=\"\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><\/div><div class=\"demo-ab-block__rating-card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g 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class=\"demo-ab-block__rating-card-number\">4.000+<\/p><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":143,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"ct-post-type":[],"ct-solution":[],"ct-industry":[],"ct-use-case":[],"ct-ai-voice-agent-type":[],"class_list":["post-331008","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.cloudtalk.io\/de\/wp-json\/wp\/v2\/pages\/331008","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cloudtalk.io\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.cloudtalk.io\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/de\/wp-json\/wp\/v2\/users\/143"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/de\/wp-json\/wp\/v2\/comments?post=331008"}],"version-history":[{"count":0,"href":"https:\/\/www.cloudtalk.io\/de\/wp-json\/wp\/v2\/pages\/331008\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.cloudtalk.io\/de\/wp-json\/wp\/v2\/media?parent=331008"}],"wp:term":[{"taxonomy":"ct-post-type","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/de\/wp-json\/wp\/v2\/ct-post-type?post=331008"},{"taxonomy":"ct-solution","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/de\/wp-json\/wp\/v2\/ct-solution?post=331008"},{"taxonomy":"ct-industry","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/de\/wp-json\/wp\/v2\/ct-industry?post=331008"},{"taxonomy":"ct-use-case","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/de\/wp-json\/wp\/v2\/ct-use-case?post=331008"},{"taxonomy":"ct-ai-voice-agent-type","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/de\/wp-json\/wp\/v2\/ct-ai-voice-agent-type?post=331008"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}},{"id":331001,"date":"2026-05-08T13:52:38","date_gmt":"2026-05-08T11:52:38","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/?page_id=331001"},"modified":"2026-05-08T13:52:40","modified_gmt":"2026-05-08T11:52:40","slug":"zadarma","status":"publish","type":"page","link":"https:\/\/www.cloudtalk.io\/de\/telefonanlagen-bewertungen\/zadarma\/","title":{"rendered":"Zadarma 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12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"under-navigation-social-proof-block__card-content\"><p class=\"under-navigation-social-proof-block__card-number\">5,000+&nbsp;<\/p><p class=\"under-navigation-social-proof-block__card-label\">Kunden<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-seo-hero wp-block-cloudtalk-seo-hero\"><div class=\"sh\"><h1 class=\"sh__title\">Zadarma Bewertung 2026:\u2028<br>Funktionen, Preise &amp; Nutzer-Feedback<\/h1><p class=\"sh__description\">M\u00f6chten Sie Zadarma kennenlernen? Entdecken Sie, was echte Nutzer \u00fcber Anrufqualit\u00e4t, Funktionen und Support sagen \u2013 und sehen Sie, wie CloudTalk im Vergleich abschneidet.<\/p><div class=\"sh__buttons wp-block-buttons\"><div class=\"wp-block-button btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/de\/demo-vereinbaren\/\" class=\"wp-block-button__link wp-element-button\">CloudTalk Demo erhalten<\/a><\/div><div class=\"wp-block-button btn-ghost btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/de\/beste-zadarma-alternative\/\" class=\"wp-block-button__link wp-element-button\">Zadarma Alternativen \u2192<\/a><\/div><\/div><\/div><\/div>\n\n\n<div class=\"wp-block-cloudtalk-row\" style=\"--column-widths:minmax(0, 280px) minmax(660px, 1fr) minmax(0, 280px);--mobile-order-1:2;--mobile-order-2:3;--mobile-order-3:1\">\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"wp-block-cloudtalk-table-of-contents\" data-level-depth=\"3\" data-total-items=\"3\"><div class=\"toc__heading\">Table of contents<\/div><div class=\"toc__list\"><div class=\"toc__item level-2\"><a href=\"#was-ist-zadarma\">Was ist Zadarma?<\/a><\/div><div class=\"toc__item level-3\"><a href=\"#was-sind-zadarmas-hauptfunktionen\">Was sind Zadarmas Hauptfunktionen?<\/a><\/div><div class=\"toc__item level-2\"><a href=\"#was-nutzer-ueber-zadarma-sagen\">Was Nutzer \u00fcber Zadarma sagen<\/a><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><h2 id=\"was-ist-zadarma\" class=\"wp-block-heading\">Was ist Zadarma?<\/h2>\n\n<p>Zadarma ist ein 2006 gegr\u00fcndeter VoIP-Anbieter aus London, der virtuelle Nummern in \u00fcber 110 L\u00e4ndern anbietet. Sein Hauptvorteil ist der kosteng\u00fcnstige Zugang zu <a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.cloudtalk.io\/de\/internationale-nummern\/\">internationalen Nummern<\/a> und eine kostenlose virtuelle Telefonanlage. Mit sekundengenauer Abrechnung und nativer Konnektivit\u00e4t f\u00fcr <a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.cloudtalk.io\/de\/telefonsystemintegration-fuer-salesforce\/\">Salesforce<\/a> richtet es sich an Unternehmen, die eine globale Reichweite mit minimalem Startaufwand suchen.<\/p>\n\n<p>Nach j\u00fcngsten Akquisitionen hat Zadarma fortschrittliche <a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.cloudtalk.io\/de\/ki-sprachagenten\/\">KI-Sprachagenten<\/a> und Spracherkennung in seine Plattform integriert. Diese Updates erm\u00f6glichen es Nutzern, zusammen mit erweiterten \u00f6ffentlichen APIs, ausgekl\u00fcgelte <a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.cloudtalk.io\/de\/workflowautomatisierung\/\">Workflow-Automatisierungssequenzen<\/a> zu erstellen. Diese Roadmap f\u00fcr 2025 positioniert sie als wachsenden Akteur auf dem europ\u00e4ischen, KI-gesteuerten Telefonie-Markt.<\/p>\n\n<p>Trotz seiner Funktionen steht Zadarma vor Zuverl\u00e4ssigkeitsproblemen, insbesondere bei Verifizierungsverz\u00f6gerungen und inkonsistentem <a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.cloudtalk.io\/de\/call-center-werkzeuge\/kunden-details-informationen-verwalten-und-abrufen\/\">Kundenstammdaten<\/a>-Management. Nutzer berichten h\u00e4ufig von Kontok\u00fcndigungen und schlechten Support-Reaktionszeiten. Unternehmen, die stabile <a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.cloudtalk.io\/de\/call-center-werkzeuge\/unbegrenzte-gleichzeitige-anrufe-in-der-cloud-basierten-telefonanlage\/\">unbegrenzte gleichzeitige Anrufe<\/a> ben\u00f6tigen, empfinden diese systemischen Risiken oft als zu hoch f\u00fcr gesch\u00e4ftskritische Operationen.<\/p>\n\n\n<div class=\"wp-block-cloudtalk-summary\"><div class=\"summary-block summary-block--sm\"><h3 id=\"was-sind-zadarmas-hauptfunktionen\" class=\"wp-block-heading\">Was sind Zadarmas Hauptfunktionen?<\/h3>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Virtuelle Nummern in \u00fcber 110 L\u00e4ndern \u2013 lokal, mobil, geb\u00fchrenfrei, national                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Kostenlose Cloud-PBX mit visuellem Flow-Editor, IVR-Men\u00fcs (4 bei Standard, bis zu 12 bei Corporation), Anrufaufzeichnung und Voicemail-per-E-Mail                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        KI-Sprachagent f\u00fcr Inbound-Automatisierung (100 Minuten im Office-Plan enthalten, 200 Minuten im Corporation-Plan)                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Shopify-Integration mit automatischer Erstellung von Kundendaten aus eingehenden Anrufen                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        eSIM-Datenpakete f\u00fcr reisende Mitarbeiter \u2013 einzigartiges Alleinstellungsmerkmal                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        DSGVO-konform; 24\/7-Support in 7 Sprachen                    <\/div>\n                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div><\/div><\/div>\n\n\n<h2 id=\"was-nutzer-ueber-zadarma-sagen\" class=\"wp-block-heading\">Was Nutzer \u00fcber Zadarma sagen<\/h2>\n\n<p>Basierend auf \u00fcber 100 verifizierten Bewertungen von G2, Capterra und Trustpilot<\/p>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--pros wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude0a Was Nutzer lieben<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Kostenlose Cloud-PBX und kostenloses Teamsale CRM sind wirklich funktional                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Sekundengenaue Abrechnung vermeidet die verschwenderische Minutenrundung herk\u00f6mmlicher Anbieter                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Microsoft Teams und Slack-natives Anrufen funktioniert reibungslos f\u00fcr verteilte Teams                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Sprachanalyse liefert n\u00fctzliche Coaching-Einblicke f\u00fcr erfahrene Nutzer                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u201eWir wechselten zu Zadarma, als das Anrufvolumen stieg und unser vorheriges System es nicht mehr bew\u00e4ltigen konnte. Nach Monaten des t\u00e4glichen Gebrauchs f\u00fchlt es sich zuverl\u00e4ssig an.\u201c<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">Pratish J.<\/div><div class=\"quote-block__position\">Marketing und Werbung<\/div><\/div><\/div><a href=\"https:\/\/www.capterra.com\/p\/166095\/Zadarma\/#Capterra___7114567\/\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Vollst\u00e4ndige Bewertung <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--cons wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude24 Was Nutzer hassen<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Das Control Panel wirkt veraltet \u2013 mehrere Rezensenten beschreiben die Benutzeroberfl\u00e4che als nicht mehr zeitgem\u00e4\u00df                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    SMS auf Mobilfunknummern erfordert eine dreimonatige Vorauszahlung, die bei der Anmeldung nicht offengelegt wird                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Die Integrationseinrichtung wird als fragil beschrieben \u2013 kleine Konfigurationsfehler unterbrechen die Anrufsynchronisierung                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Die Benutzeroberfl\u00e4che wirkt weniger intuitiv und modern im Vergleich zu neueren Callcenter-Alternativen.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Konten und Telefonnummern werden ohne Vorwarnung gek\u00fcndigt \u2013 auch f\u00fcr langj\u00e4hrige Kunden                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u201eDies mag eine au\u00dfergew\u00f6hnliche Software sein, aber ich kann mein Gesch\u00e4ft nicht auf einer Software aufbauen, deren Support-Organisation nicht kommunizieren kann und deren Installations-\/Integrationsanleitungen nicht vern\u00fcnftig befolgt werden k\u00f6nnen &#8230;\u201c<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">William C.<\/div><div class=\"quote-block__position\">Unabh\u00e4ngiger Versicherungsvermittler<\/div><\/div><\/div><a href=\"https:\/\/www.capterra.com\/p\/166095\/Zadarma\/#Capterra___1078454\/\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Vollst\u00e4ndige Bewertung <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div style=\"--rcc-slides-per-view: 2;\" class=\"wp-block-cloudtalk-review-card-carousel rcc--post-content wp-block-cloudtalk-review-card-carousel\" data-display-mode=\"post-content\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">Was sagen die Leute \u00fcber Zadarma auf G2?<\/h2><p class=\"rcc__description\">Sehen Sie, was echte Nutzer \u00fcber Zadarmas Produkt auf G2 sagen \u2013 ehrliche Bewertungen, reale Erfahrungen und Feedback von Teams, die es verwendet haben.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/G2.svg\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"5 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u201eWir bearbeiten Richtlinienanfragen, Schadensf\u00e4lle und Verl\u00e4ngerungen, daher macht die Anrufweiterleitung f\u00fcr uns einen gro\u00dfen Unterschied. Dieses System hilft, Anrufer schnell an die richtige Abteilung zu leiten, ohne lange Wartezeiten. Es ist auch n\u00fctzlich, dass verpasste Anrufe leicht nachzuverfolgen sind, sodass wir umgehend nachhaken und sie zur\u00fcckrufen k\u00f6nnen.\u201c<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Alexandar V.<\/span><span class=\"review-card__tag review-card__tag--gray\">Kleinunternehmen<\/span><\/div><p class=\"review-card__position\">Versicherungsberater<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"G2-Logo\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"5 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u201eWir haben erst bei der Aktivierung der Integration festgestellt, dass es eine Zoho-Planbeschr\u00e4nkung gab. Es war eine kleine \u00dcberraschung w\u00e4hrend der Einrichtung und bedeutete, dass wir eine schnelle Anpassung auf unserer Seite vornehmen mussten, um fortzufahren. Sie k\u00f6nnen Lizenzen nach dem Hinzuf\u00fcgen nicht entfernen; Sie m\u00fcssen sich an den Support wenden, um sie zu entfernen.\u201c<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Varun K.<\/span><span class=\"review-card__tag review-card__tag--gray\">Kleinunternehmen<\/span><\/div><p class=\"review-card__position\">Account Manager<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"G2-Logo\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"1.5 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star review-card__star--half\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><defs><linearGradient id=\"halfStar\"><stop offset=\"55%\" stop-color=\"#F59E0B\"\/><stop offset=\"55%\" stop-color=\"#F5F5F5\"\/><\/linearGradient><\/defs><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"url(#halfStar)\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u201eDer Support ist sehr schlecht, da die Person, die Ihnen antwortet, immer denselben Namen hat und sagt, dass sie Ihnen nicht helfen kann.\u201c<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Anne-Marie C.<\/span><span class=\"review-card__tag review-card__tag--gray\">Kleinunternehmen<\/span><\/div><p class=\"review-card__company\">Firmenname<\/p><p class=\"review-card__position\">Gr\u00fcndungspr\u00e4sidentin<\/p><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"ci ci--sticky wp-block-cloudtalk-content-item\"><div class=\"ci__header\"><img decoding=\"async\" class=\"ci__icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/SymbolZadarma.svg\" alt=\"\" width=\"32\" height=\"32\" loading=\"lazy\" \/><span class=\"ci__name\">Zadarma<\/span><\/div><div class=\"ci__items\"><div class=\"ci__item\"><span class=\"ci__label\">Gegr\u00fcndet<\/span><span class=\"ci__value\">2006<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Teamgr\u00f6\u00dfe<\/span><span class=\"ci__value\">32-200+ Mitarbeiter<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Abdeckung<\/span><span class=\"ci__value\">\u00dcber 110 L\u00e4nder<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">G2-Bewertung<\/span><span class=\"ci__value\">4.5\/5<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Startpreis<\/span><span class=\"ci__value\">Standard \u20ac0\/Monat\/5 Nutzer<\/span><\/div><\/div><\/div><\/div>\n<\/div>\n\n\n<div class=\"wp-block-cloudtalk-homepage-hero-section wp-block-cloudtalk-homepage-hero-section\"><div class=\"homepage-hero-section homepage-hero-section--has-top-border\"><div class=\"homepage-hero-section__content\"><div class=\"homepage-hero-section__tags\"><span class=\"homepage-hero-section__tag\"><span>CloudTalk &#8211; #1 Zadarma Alternative<\/span><\/span><span class=\"homepage-hero-section__tag homepage-hero-section__tag--highlighted\"><img loading=\"lazy\" decoding=\"async\" class=\"homepage-hero-section__tag-icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"\" width=\"16\" height=\"16\" \/><span>2025 Winter Leader<\/span><\/span><\/div><div class=\"homepage-hero-section__headline\"><h2>Suchen Sie eine Zadarma-Alternative?<\/h2><\/div><div class=\"homepage-hero-section__description\"><p>Erfahren Sie, warum \u00fcber 4,000 Unternehmen zu CloudTalk gewechselt sind, um \u00fcberragende Anrufqualit\u00e4t und KI-gesteuerte Funktionen zu erhalten.<\/p><\/div><div class=\"homepage-hero-section__buttons\"><a href=\"https:\/\/www.cloudtalk.io\/de\/demo-vereinbaren\/\" class=\"btn btn-regular btn-secondary\">Demo anfordern<\/a><\/div><div class=\"homepage-hero-section__logo-carousel\"><div class=\"wp-block-cloudtalk-logo-carousel wp-block-cloudtalk-logo-carousel\"><\/div><\/div><div class=\"homepage-hero-section__image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Product_Design.png\" alt=\"Hero image\" \/><div class=\"homepage-hero-section__video-blocks\"><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--1\"><div class=\"homepage-hero-section__video-text\">Lieblingsintegrationen hinzuf\u00fcgen<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Integracie_184x60.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--2\"><div class=\"homepage-hero-section__video-text\">Lokale Nummern erhalten<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Numbers_184x89.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--3\"><div class=\"homepage-hero-section__video-text\">KI-Sprachagenten hinzuf\u00fcgen<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Video_184x109.mp4\" autoplay loop playsinline muted><\/video><\/div><\/div><\/div><div class=\"homepage-hero-section__feature-highlights\"><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"22\" viewBox=\"0 0 23 22\" fill=\"none\"><path d=\"M14.5 2.5V1M18.4393 3.56066L19.5 2.5M19.5103 7.5H21.0103M20.9506 12C20.4489 17.0533 16.1853 21 11 21C5.47715 21 1 16.5228 1 11C1 5.81465 4.94668 1.5511 10 1.04938M11 7H15V11M14.6197 7C12.2653 10.3276 8.38636 12.5 4 12.5C2.9971 12.5 2.02072 12.3864 1.08302 12.1715\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Auf G2 top bewertet<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Auf G2 stets hoch bewertet, hilft CloudTalk Teams, schneller zu starten, Komplexit\u00e4t zu vermeiden und sich auf ein Telefonsystem zu verlassen, das vom ersten Tag an wie erwartet funktioniert.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 16C12.866 16 16 12.866 16 9C16 5.13401 12.866 2 9 2C5.13401 2 2 5.13401 2 9C2 12.866 5.13401 16 9 16Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M15 22C18.866 22 22 18.866 22 15C22 11.134 18.866 8 15 8C11.134 8 8 11.134 8 15C8 18.866 11.134 22 15 22Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>\u00dcber 100 Integrationen<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Ihre CRM-, Helpdesk- und Vertriebstools kommunizieren bereits miteinander. CloudTalk reiht sich einfach in die Konversation ein und macht sie wesentlich produktiver.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M2.68675 15.6451L4.59494 14.5435C4.6983 14.4839 4.8196 14.4631 4.9369 14.4851L8.6914 15.1878C8.99995 15.2455 9.28478 15.008 9.28338 14.6941L9.26876 11.4045C9.26836 11.3151 9.29193 11.2272 9.33701 11.15L11.2317 7.90621C11.3303 7.73739 11.3215 7.52658 11.2091 7.3666L8.01892 2.82568M19.0002 4.85905C13.5002 7.50004 16.5 11 17.5002 11.5C19.3773 12.4384 21.9876 12.5 21.9876 12.5C21.9958 12.3344 22 12.1677 22 12C22 6.47715 17.5228 2 12 2C6.47715 2 2 6.47715 2 12C2 17.5228 6.47715 22 12 22C12.1677 22 12.3344 21.9959 12.5 21.9877M16.7578 21.9398L13.591 13.591L21.9398 16.7578L18.2376 18.2376L16.7578 21.9398Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Abdeckung in \u00fcber 160 L\u00e4ndern<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Von nebenan bis um die ganze Welt \u2013 CloudTalk sorgt daf\u00fcr, dass Ihre Anrufe klar und lokal bleiben und Ihr Unternehmen mitwachsen kann.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<section class=\"cs cs--bg-gradient-to-blue cs--layout-stacked wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">CloudTalk vs. Zadarma: Im direkten Vergleich<\/h2><p class=\"cs__description\">Erfahren Sie, wie CloudTalk dort \u00fcberragende Leistung liefert, wo es am wichtigsten ist<\/p><\/div><\/div>\n<div class=\"cs__content\"><div class=\"wp-block-cloudtalk-before-after-table\"><div class=\"bat__table\"><div class=\"bat__row bat__row--header\"><div class=\"bat__cell bat__cell--label\"><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__column-header\">Zadarma<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__column-header\">CloudTalk<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Kontostabilit\u00e4t<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Trustpilot dokumentiert Bewertungen mit Mustern von Konten und Nummern, die w\u00e4hrend des Betriebs gek\u00fcndigt wurden, ausgel\u00f6st durch eine Pass-Verifizierung, die 7\u201320+ Tage dauert.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Vorhersehbare, transparente Aktivierung und Kontoverwaltung. Keine dokumentierten Muster von Konten, die ohne Vorank\u00fcndigung gesperrt oder Nummern, die mitten in einer Kampagne gek\u00fcndigt wurden.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Support-Qualit\u00e4t<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Rezensenten beschreiben 48-Stunden-Antwortzeiten und Copy-Paste-Antworten bei kritischen Problemen.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Reaktionsschneller, personalisierter Support, der auf G2 und Capterra durchweg gelobt wird. Benannte CSMs in kostenpflichtigen Tarifen ohne Premium-Support-Add-on.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Contact Center Tiefe<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Virtuelle PBX-Architektur. Kein Power Dialer, Smart Dialer, Parallel Dialer oder ACD mit Warteschlangenmanagement f\u00fcr Outbound oder Inbound im gro\u00dfen Ma\u00dfstab.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Zweckgebundene Contact-Center-Plattform mit Power-, Smart-, KI- und Parallel Dialern, ACD, kompetenzbasiertem Routing und Echtzeit-Supervisor-Dashboards.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">KI-Kapazit\u00e4t<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">KI Voice Agent ist auf 100\u2013200 Minuten\/Monat und Sprachanalyse auf 400\u20131.000 Minuten\/Monat begrenzt. Teams mit hohem Anrufvolumen erreichen schnell die Grenzen.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">KI-Konversationsintelligenz \u2013 Transkription, Zusammenfassungen, Stimmungsanalyse, Themenerkennung \u2013 wird auf 100 % der Anrufe ohne minutenbasierte Begrenzungen angewendet.<\/span><\/div><\/div><\/div><div class=\"bat__slider\" aria-label=\"Comparison cards\"><div class=\"bat__slider-track\"><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Kontostabilit\u00e4t<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Zadarma:<\/strong> Trustpilot dokumentiert Bewertungen mit Mustern von Konten und Nummern, die w\u00e4hrend des Betriebs gek\u00fcndigt wurden, ausgel\u00f6st durch eine Pass-Verifizierung, die 7\u201320+ Tage dauert.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Vorhersehbare, transparente Aktivierung und Kontoverwaltung. Keine dokumentierten Muster von Konten, die ohne Vorank\u00fcndigung gesperrt oder Nummern, die mitten in einer Kampagne gek\u00fcndigt wurden.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Support-Qualit\u00e4t<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Zadarma:<\/strong> Rezensenten beschreiben 48-Stunden-Antwortzeiten und Copy-Paste-Antworten bei kritischen Problemen.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Reaktionsschneller, personalisierter Support, der auf G2 und Capterra durchweg gelobt wird. Benannte CSMs in kostenpflichtigen Tarifen ohne Premium-Support-Add-on.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Contact Center Tiefe<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Zadarma:<\/strong> Virtuelle PBX-Architektur. Kein Power Dialer, Smart Dialer, Parallel Dialer oder ACD mit Warteschlangenmanagement f\u00fcr Outbound oder Inbound im gro\u00dfen Ma\u00dfstab.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Zweckgebundene Contact-Center-Plattform mit Power-, Smart-, KI- und Parallel Dialern, ACD, kompetenzbasiertem Routing und Echtzeit-Supervisor-Dashboards.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">KI-Kapazit\u00e4t<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Zadarma:<\/strong> KI Voice Agent ist auf 100\u2013200 Minuten\/Monat und Sprachanalyse auf 400\u20131.000 Minuten\/Monat begrenzt. Teams mit hohem Anrufvolumen erreichen schnell die Grenzen.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> KI-Konversationsintelligenz \u2013 Transkription, Zusammenfassungen, Stimmungsanalyse, Themenerkennung \u2013 wird auf 100 % der Anrufe ohne minutenbasierte Begrenzungen angewendet.<\/span><\/div><\/div><\/div><div class=\"bat__slider-dots\" role=\"tablist\" aria-label=\"Slide navigation\"><\/div><\/div><\/div><\/div>\n<\/div><\/section>\n\n<section class=\"cs cs--bg-white cs--layout-inline cs--has-top-border wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">Warum CloudTalk anstatt Zadarma w\u00e4hlen<\/h2><p class=\"cs__description\">Die sechs Funktionen, von denen Zadarma-Kunden uns sagen, dass sie sie vom ersten Tag an gehabt h\u00e4tten.<\/p><\/div><\/div>\n<div class=\"cs__content\"><div style=\"--fcg-cols: 3\" class=\"fcg wp-block-cloudtalk-feature-card-grid\"><div class=\"fcg__grid\"><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 17.5H3.5M6.5 12H2M9 6.5H4M17 3L10.4036 12.235C10.1116 12.6438 9.96562 12.8481 9.97194 13.0185C9.97744 13.1669 10.0486 13.3051 10.1661 13.3958C10.3011 13.5 10.5522 13.5 11.0546 13.5H16L15 21L21.5964 11.765C21.8884 11.3562 22.0344 11.1519 22.0281 10.9815C22.0226 10.8331 21.9514 10.6949 21.8339 10.6042C21.6989 10.5 21.4478 10.5 20.9454 10.5H16L17 3Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>Vorhersehbares Management<\/strong><\/h3><p class=\"fc__desc\">Im Gegensatz zu Zadarmas mehrw\u00f6chigen Verifizierungsverz\u00f6gerungen und pl\u00f6tzlichen Konto-K\u00fcndigungen, die in Bewertungen genannt werden, bietet CloudTalk transparente und zuverl\u00e4ssige <a href=\"https:\/\/www.cloudtalk.io\/de\/nummernuebertragung\/\" target=\"_blank\" rel=\"noreferrer noopener\">Rufnummernportierung<\/a> und Kontoverwaltung. Wir stellen sicher, dass Ihre gesch\u00e4ftskritischen Leitungen aktiv bleiben, ohne das Risiko abrupter Abschaltungen mitten im Betrieb.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M22 21V19C22 17.1362 20.7252 15.5701 19 15.126M15.5 3.29076C16.9659 3.88415 18 5.32131 18 7C18 8.67869 16.9659 10.1159 15.5 10.7092M17 21C17 19.1362 17 18.2044 16.6955 17.4693C16.2895 16.4892 15.5108 15.7105 14.5307 15.3045C13.7956 15 12.8638 15 11 15H8C6.13623 15 5.20435 15 4.46927 15.3045C3.48915 15.7105 2.71046 16.4892 2.30448 17.4693C2 18.2044 2 19.1362 2 21M13.5 7C13.5 9.20914 11.7091 11 9.5 11C7.29086 11 5.5 9.20914 5.5 7C5.5 4.79086 7.29086 3 9.5 3C11.7091 3 13.5 4.79086 13.5 7Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>Zuverl\u00e4ssiger, menschenzentrierter Support<\/strong><\/h3><p class=\"fc__desc\">Mit einem der niedrigsten Support-Scores in der Kategorie sehen sich Zadarma-Nutzer oft langen Antwortl\u00fccken gegen\u00fcber. CloudTalk wird durchweg f\u00fcr personalisierten Service und <a href=\"https:\/\/www.cloudtalk.io\/de\/call-center-werkzeuge\/agent-status-verfuegbarkeit-der-agenten-verfolgen\/\" target=\"_blank\" rel=\"noreferrer noopener\">Agentenstatus<\/a>-Sichtbarkeit gelobt, was sicherstellt, dass Sie einen echten menschlichen Partner \u2013 einschlie\u00dflich benannter CSMs in kostenpflichtigen Tarifen \u2013 haben, wenn zeitkritische Probleme auftreten.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 9V6C9 4.34315 7.65685 3 6 3C4.34315 3 3 4.34315 3 6C3 7.65685 4.34315 9 6 9H9ZM9 9V15M9 9H15M9 15V18C9 19.6569 7.65685 21 6 21C4.34315 21 3 19.6569 3 18C3 16.3431 4.34315 15 6 15H9ZM9 15H15M15 15H18C19.6569 15 21 16.3431 21 18C21 19.6569 19.6569 21 18 21C16.3431 21 15 19.6569 15 18V15ZM15 15V9M15 9V6C15 4.34315 16.3431 3 18 3C19.6569 3 21 4.34315 21 6C21 7.65685 19.6569 9 18 9H15Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>Erweiterte Contact-Center-Leistung<\/strong><\/h3><p class=\"fc__desc\">Zadarma fungiert als einfache PBX, w\u00e4hrend CloudTalk eine vollwertige Contact-Center-Plattform ist. Wir bieten einen <a href=\"https:\/\/www.cloudtalk.io\/?page_id=296734\" target=\"_blank\" rel=\"noreferrer noopener\">Power Dialer<\/a> und <a href=\"https:\/\/www.cloudtalk.io\/de\/smart-dialer\/\" target=\"_blank\" rel=\"noreferrer noopener\">Smart Dialer<\/a> f\u00fcr Outreach mit hohem Volumen, zusammen mit Echtzeit-<a href=\"https:\/\/www.cloudtalk.io\/de\/wallboard-sie-erhalten-einen-live-ueberblick-ueber-die-vorgaenge-in-ihrem-cloud-call-center\/\" target=\"_blank\" rel=\"noreferrer noopener\">Wallboard<\/a>-Ansichten, die die Agentenaktivit\u00e4t im gro\u00dfen Ma\u00dfstab \u00fcberwachen.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M12 21L11.8999 20.8499C11.2053 19.808 10.858 19.287 10.3991 18.9098C9.99286 18.5759 9.52476 18.3254 9.02161 18.1726C8.45325 18 7.82711 18 6.57482 18H5.2C4.07989 18 3.51984 18 3.09202 17.782C2.71569 17.5903 2.40973 17.2843 2.21799 16.908C2 16.4802 2 15.9201 2 14.8V6.2C2 5.07989 2 4.51984 2.21799 4.09202C2.40973 3.71569 2.71569 3.40973 3.09202 3.21799C3.51984 3 4.07989 3 5.2 3H5.6C7.84021 3 8.96031 3 9.81596 3.43597C10.5686 3.81947 11.1805 4.43139 11.564 5.18404C12 6.03968 12 7.15979 12 9.4M12 21V9.4M12 21L12.1001 20.8499C12.7947 19.808 13.142 19.287 13.6009 18.9098C14.0071 18.5759 14.4752 18.3254 14.9784 18.1726C15.5467 18 16.1729 18 17.4252 18H18.8C19.9201 18 20.4802 18 20.908 17.782C21.2843 17.5903 21.5903 17.2843 21.782 16.908C22 16.4802 22 15.9201 22 14.8V6.2C22 5.07989 22 4.51984 21.782 4.09202C21.5903 3.71569 21.2843 3.40973 20.908 3.21799C20.4802 3 19.9201 3 18.8 3H18.4C16.1598 3 15.0397 3 14.184 3.43597C13.4314 3.81947 12.8195 4.43139 12.436 5.18404C12 6.03968 12 7.15979 12 9.4\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>KI-Intelligenz ohne Kapazit\u00e4tsbegrenzungen<\/strong><\/h3><p class=\"fc__desc\">Zadarmas KI-Tools sind oft durch monatliche Minutenbegrenzungen limitiert. CloudTalks <a href=\"https:\/\/www.cloudtalk.io\/de\/ki-smarte-notizen\/\" target=\"_blank\" rel=\"noreferrer noopener\">KI Smart Notes<\/a> und <a href=\"https:\/\/www.cloudtalk.io\/de\/automatische-anrufzusammenfassungs-tags\/\" target=\"_blank\" rel=\"noreferrer noopener\">Automatische Anrufzusammenfassungs-Tags<\/a> werden auf 100 % Ihrer Anrufe angewendet und \u00fcbertragen vollst\u00e4ndige Transkripte und Stimmungsanalysen direkt in Ihr CRM, ohne minutenbasierte Drosselung.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 3.5V2M5.06066 5.06066L4 4M5.06066 13L4 14.0607M13 5.06066L14.0607 4M3.5 9H2M15.8645 16.1896L13.3727 20.817C13.0881 21.3457 12.9457 21.61 12.7745 21.6769C12.6259 21.7349 12.4585 21.7185 12.324 21.6328C12.1689 21.534 12.0806 21.2471 11.9038 20.6733L8.44519 9.44525C8.3008 8.97651 8.2286 8.74213 8.28669 8.58383C8.33729 8.44595 8.44595 8.33729 8.58383 8.2867C8.74213 8.22861 8.9765 8.3008 9.44525 8.44519L20.6732 11.9038C21.247 12.0806 21.5339 12.169 21.6327 12.324C21.7185 12.4586 21.7348 12.6259 21.6768 12.7745C21.61 12.9458 21.3456 13.0881 20.817 13.3728L16.1896 15.8645C16.111 15.9068 16.0717 15.9279 16.0374 15.9551C16.0068 15.9792 15.9792 16.0068 15.9551 16.0374C15.9279 16.0717 15.9068 16.111 15.8645 16.1896Z\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>Intuitive Admin-Erfahrung<\/strong><\/h3><p class=\"fc__desc\">Zadarmas Bedienfeld wird oft als veraltet und komplex beschrieben. CloudTalks moderne Benutzeroberfl\u00e4che und der browserbasierte <a href=\"https:\/\/www.cloudtalk.io\/de\/anrufablauf-designer\/\" target=\"_blank\" rel=\"noreferrer noopener\">Call Flow Designer<\/a> machen <a href=\"https:\/\/www.cloudtalk.io\/call-routing\/\" target=\"_blank\" rel=\"noreferrer noopener\">Anrufrouting<\/a>-\u00c4nderungen f\u00fcr nicht-technische Inhaber einfach und eliminieren die t\u00e4gliche Reibung, die in Altsystemen zu finden ist.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M13.5295 8.35186C12.9571 8.75995 12.2566 9 11.5 9C9.567 9 8 7.433 8 5.5C8 3.567 9.567 2 11.5 2C12.753 2 13.8522 2.65842 14.4705 3.64814M6 20.0872H8.61029C8.95063 20.0872 9.28888 20.1277 9.61881 20.2086L12.3769 20.8789C12.9753 21.0247 13.5988 21.0388 14.2035 20.9214L17.253 20.3281C18.0585 20.1712 18.7996 19.7854 19.3803 19.2205L21.5379 17.1217C22.154 16.5234 22.154 15.5524 21.5379 14.9531C20.9832 14.4134 20.1047 14.3527 19.4771 14.8103L16.9626 16.6449C16.6025 16.9081 16.1643 17.0498 15.7137 17.0498H13.2855L14.8311 17.0498C15.7022 17.0498 16.4079 16.3633 16.4079 15.5159V15.2091C16.4079 14.5055 15.9156 13.892 15.2141 13.7219L12.8286 13.1417C12.4404 13.0476 12.0428 13 11.6431 13C10.6783 13 8.93189 13.7988 8.93189 13.7988L6 15.0249M20 6.5C20 8.433 18.433 10 16.5 10C14.567 10 13 8.433 13 6.5C13 4.567 14.567 3 16.5 3C18.433 3 20 4.567 20 6.5ZM2 14.6L2 20.4C2 20.9601 2 21.2401 2.10899 21.454C2.20487 21.6422 2.35785 21.7951 2.54601 21.891C2.75992 22 3.03995 22 3.6 22H4.4C4.96005 22 5.24008 22 5.45399 21.891C5.64215 21.7951 5.79513 21.6422 5.89101 21.454C6 21.2401 6 20.9601 6 20.4V14.6C6 14.0399 6 13.7599 5.89101 13.546C5.79513 13.3578 5.64215 13.2049 5.45399 13.109C5.24008 13 4.96005 13 4.4 13L3.6 13C3.03995 13 2.75992 13 2.54601 13.109C2.35785 13.2049 2.20487 13.3578 2.10899 13.546C2 13.7599 2 14.0399 2 14.6Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>Transparente, \u00fcberraschungsfreie Preise<\/strong><\/h3><p class=\"fc__desc\">Zadarmas Schlagzeilenpreise verbergen oft versteckte Bedingungen wie obligatorische Vorauszahlungen oder Anrufdauerbegrenzungen. CloudTalks <a href=\"https:\/\/www.cloudtalk.io\/de\/preise-der-callcenter-software\/\" target=\"_blank\" rel=\"noreferrer noopener\">Preise<\/a> sind klar und transparent, wobei jede Funktion, die Sie erhalten, dokumentiert ist, damit Sie vorhersehbar skalieren k\u00f6nnen, ohne versteckte Kosten im Kleingedruckten zu entdecken.<\/p><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/section>\n\n<div style=\"--rcc-slides-per-view: 2;\" class=\"wp-block-cloudtalk-review-card-carousel rcc--has-top-border wp-block-cloudtalk-review-card-carousel\" data-display-mode=\"section\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">Unternehmen, die zu CloudTalk gewechselt sind<\/h2><p class=\"rcc__description\">Echte Ergebnisse von echten Unternehmen, die gewechselt sind \u2013 und nie zur\u00fcckblickten.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201eAuf der alten Plattform gab es keine automatische Ticketerstellung. Wir mussten die Protokolle manuell pr\u00fcfen, um zu sehen, welche Anrufe verpasst wurden und ob sie nachverfolgt wurden. Es machte es schwierig, genau zu verfolgen, wie viele Anrufe wir verpasst oder bearbeiten konnten.\u201c<br><br>\u201eNachdem wir zu CloudTalk gewechselt sind, sanken unsere verpassten Anrufe um 23 %. Das ist nicht nur eine Zahl; das sind Kunden, mit denen wir in Kontakt treten k\u00f6nnen, bevor es zu sp\u00e4t ist.\u201c<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Ayif Amrullah<\/cite><p class=\"social-proof-block__position\">Vendor Operations Manager bei Aspire<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">23 %<\/span><span class=\"social-proof-block__statistic-description\">R\u00fcckgang verpasster Anrufe<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">50 %<\/span><span class=\"social-proof-block__statistic-description\">Schnellere QS mit Analysen<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/aspire-logo-dark.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/aspire\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201eWir hatten keine vertrauensw\u00fcrdigen Daten. Berichte stimmten nicht \u00fcberein, Anrufe wurden nicht richtig aufgezeichnet, und sogar Abrechnungsdiskrepanzen wurden zu einem wiederkehrenden Problem.\u201c<br><br>\u201eMit CloudTalk haben wir endlich Transparenz. Wir k\u00f6nnen sehen, welche Teams Anrufe bearbeiten und ob es die richtigen f\u00fcr die Aufgabe sind. Das erm\u00f6glicht uns, die Arbeitslasten neu zu verteilen.\u201c<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Ana Pestana<\/cite><p class=\"social-proof-block__position\">Customer Experience Coordinator bei Alura<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">100 %<\/span><span class=\"social-proof-block__statistic-description\">R\u00fcckgang t\u00e4glicher Beschwerden<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">Nahtlose<\/span><span class=\"social-proof-block__statistic-description\">Integrationen mit Helpdesk und Freshdesk<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/alura.png\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/alura\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201eMit Aircall steckten wir bei einer Annahmequote von 20\u201330 % fest. Mit CloudTalk haben wir 40\u201350 % erreicht. Das hat den entscheidenden Unterschied gemacht.\u201c<br><br>\u201eWir nutzen die Tag-Funktion oft, um zu verfolgen, wo sich Leads im Funnel befinden. Und das Dashboard hilft jedem Vertriebsmitarbeiter zu sehen, wo er steht.\u201c<br><br><br><br><\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Syon Joshi<\/cite><p class=\"social-proof-block__position\">Marketingleiter bei Velu<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">50 %<\/span><span class=\"social-proof-block__statistic-description\">Annahmequoten<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">Volle<\/span><span class=\"social-proof-block__statistic-description\">Transparenz \u00fcber die Leistung der Vertriebsmitarbeiter<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/velu-logo-dark.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/velu\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-faq wp-block-cloudtalk-faq--white wp-block-cloudtalk-faq--has-top-border wp-block-cloudtalk-faq-v2\" data-display-mode=\"section\"><div class=\"faq-block\"><div class=\"faq-block__header\"><h2 class=\"faq-block__title\">Frequently Asked Questions<\/h2><\/div><div class=\"faq-block__items\"><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-27\"><h3 class=\"faq-item__question-text\"><strong>Warum dauert die Verifizierung bei Zadarma so lange, und was l\u00f6st eine Kontosperrung aus?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-27\"><div class=\"faq-item__answer\"><p>Zadarma erfordert eine Identit\u00e4tsdokument-Verifizierung, die bis zu 20 Tage dauern kann, was oft zu abgelehnten Dokumenten und langen Support-L\u00fccken f\u00fchrt. Wenn Ihr Unternehmen davon abh\u00e4ngt, Leitungen aktiv zu halten, k\u00f6nnen Sie das Risiko minimieren, indem Sie einen Anbieter mit zuverl\u00e4ssiger <a href=\"https:\/\/www.cloudtalk.io\/de\/call-center-aufzeichnungssoftware\/\" target=\"_blank\" rel=\"noreferrer noopener\">Anrufaufzeichnung<\/a> und transparenten Verifizierungsprotokollen nutzen, die nicht zu pl\u00f6tzlichen Kontosperrungen mitten im Betrieb f\u00fchren.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-28\"><h3 class=\"faq-item__question-text\"><strong>Ist Zadarmas kostenloser Standardplan wirklich kostenlos?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-28\"><div class=\"faq-item__answer\"><p>Der Plan ist f\u00fcr die Plattform selbst kostenlos, aber er begrenzt Sie auf 4 gleichzeitige ausgehende Anrufe und es wurde berichtet, dass Anrufe nach 5 Minuten unterbrochen werden. Unternehmen, die diese Einschr\u00e4nkungen \u00fcberwachsen, wechseln typischerweise zu einem Modell, das <a href=\"https:\/\/www.cloudtalk.io\/de\/call-center-werkzeuge\/call-queuing-was-es-ist-wie-es-funktioniert-und-beste-praktiken\/\" target=\"_blank\" rel=\"noreferrer noopener\">Anrufwarteschlangen<\/a> und professionelle Infrastruktur zur Bew\u00e4ltigung von hohem Anrufaufkommen ohne undokumentierte Anruflimits unterst\u00fctzt.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-29\"><h3 class=\"faq-item__question-text\"><strong>Unterst\u00fctzt Zadarma Outbound Dialer und Contact Center Workflows?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-29\"><div class=\"faq-item__answer\"><p>Als virtuelle PBX fehlt Zadarma die Contact Center-Schicht, die f\u00fcr einen ernsthaften Outbound-Durchsatz erforderlich ist. Es bietet keinen <a href=\"https:\/\/www.cloudtalk.io\/de\/parallelwahl\/\" target=\"_blank\" rel=\"noreferrer noopener\">Parallel Dialer<\/a> oder erweiterte Supervisor-Tools, wodurch es besser f\u00fcr grundlegendes Routing geeignet ist als f\u00fcr Teams, die das Listen-Pacing automatisieren und komplexe Kampagnen verwalten m\u00fcssen.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-30\"><h3 class=\"faq-item__question-text\"><strong>Wie schneidet Zadarma bei Integrationen ab?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-30\"><div class=\"faq-item__answer\"><p>W\u00e4hrend Zadarma eine respektable Liste nativer Verbindungen bietet, berichten Nutzer oft, dass Konfigurationsfehler die Synchronisierung leicht unterbrechen k\u00f6nnen. Die Entscheidung f\u00fcr eine native <a href=\"https:\/\/www.cloudtalk.io\/de\/call-center-integration-fuer-hubspot\/\" target=\"_blank\" rel=\"noreferrer noopener\">HubSpot<\/a>-Integration gew\u00e4hrleistet einen Echtzeit-, bidirektionalen Datenfluss mit dokumentierten Feldzuordnungen, was es nicht-technischen Admins erm\u00f6glicht, die Verbindung ohne externe Berater zu verwalten.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-31\"><h3 class=\"faq-item__question-text\"><strong>Ist Zadarma GDPR-konform?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-31\"><div class=\"faq-item__answer\"><p>Zadarma gew\u00e4hrleistet die GDPR-Konformit\u00e4t durch seine europ\u00e4ischen B\u00fcros und Rechenzentren. F\u00fcr Teams in strenger regulierten Bereichen, die einen noch h\u00f6heren <a href=\"https:\/\/www.cloudtalk.io\/de\/sicherheit-cloudtalk\/\" target=\"_blank\" rel=\"noreferrer noopener\">Sicherheitsstandard<\/a> suchen \u2013 einschlie\u00dflich SOC 2 Typ II und HIPAA-konformer Business Associate Agreements \u2013 wird sichergestellt, dass Ihre Sprachdaten dieselben strengen Anforderungen wie Ihre internen CRM- und medizinischen Daten erf\u00fcllen.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-32\"><h3 class=\"faq-item__question-text\"><strong>Warum wechseln Unternehmen von Zadarma zu CloudTalk?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-32\"><div class=\"faq-item__answer\"><p>Die h\u00e4ufigsten Gr\u00fcnde f\u00fcr einen Wechsel sind Verifizierungszwischenf\u00e4lle, die Inbound-Leitungen offline nehmen, und der Bedarf an einem <a href=\"https:\/\/www.cloudtalk.io\/de\/vorschau-dialer\/\" target=\"_blank\" rel=\"noreferrer noopener\">Preview Dialer<\/a> zur Verbesserung der Lead-Nachverfolgung. Wenn ein Team die PBX-Funktionsgrenze \u00fcberschreitet oder bessere Support-Antwortzeiten f\u00fcr dringende Probleme ben\u00f6tigt, wechselt es zu einer agileren, Contact-Center-fokussierten Plattform.<\/p><\/div><\/div><\/div><\/div><div class=\"faq-block__cta\"><div class=\"faq-block__cta-image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/Avatar-group.png\" alt=\"\" \/><\/div><div class=\"faq-block__cta-content\"><h3 class=\"faq-block__cta-title\">Noch Fragen?<\/h3><p class=\"faq-block__cta-description\">Sie finden die gesuchte Antwort nicht? Sprechen Sie mit unserem freundlichen Team.<\/p><div class=\"faq-block__cta-button\"><a href=\"https:\/\/www.cloudtalk.io\/demo-b\/\" class=\"btn btn-primary\">Kontakt aufnehmen<\/a><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"demo-ab-block--section wp-block-cloudtalk-demo-ab\"><div class=\"demo-ab-block\"><div class=\"demo-ab-block__hero\"><div class=\"demo-ab-block__hero-content\"><h2 class=\"demo-ab-block__heading\">Bereit f\u00fcr \u00fcberragende Anrufqualit\u00e4t?<\/h2><p class=\"demo-ab-block__hero-paragraph\">Schlie\u00dfen Sie sich \u00fcber 4.000 Unternehmen an, die CloudTalk f\u00fcr ihre Vertriebs- und Supportanrufe vertrauen. Erfahren Sie, warum CloudTalk bessere Ergebnisse liefert als Zadarma.<\/p><div class=\"demo-ab-block__list-wrapper\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--numbered wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--numbered\"><ol class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">01<\/span>\n                        <div class=\"list-block__content\">\n                                            <\/div>\n        <\/li>\n<\/ol><\/div><\/div><\/div><\/div><\/div><div class=\"demo-ab-block__form-section\"><div class=\"demo-ab-block__form-wrap\"><div class=\"demo-ab-block__form-content demo-form\">\n<div class=\"ct-demo-form\">\n<!--[if lte IE 8]>\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2-legacy.js\"><\/script>\n<![endif]-->\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2.js\"><\/script>\n<script>\n\nlet searchParams = new URLSearchParams(window.location.search);\nsearchParams.has('filled_email');\nlet emailVal = searchParams.get('filled_email');\n\nhbspt.forms.create({\n\tregion: \"na1\",\n\tportalId: \"6195055\",\n\tformId: \"209cca80-551b-4b65-ae93-766d7218210e\",\n    onFormReady: function($form) {\n        $form.attr(\"data-default-form-id\", \"866072\");\n        if(emailVal) {\n            $form.find('input[name=\"email\"]').val(emailVal).change(); \n        }\n    },\n    onFormSubmit: function (form) {\n        window.dataLayer = window.dataLayer || [];\t \n        dataLayer.push({\n            'event': 'demoFormSubmitted',\n            'registrationFirstName': form.find(\"[name=firstname]\").val(),\n            'registrationLastName': form.find(\"[name=lastname]\").val(),\n            'registrationEmail': form.find(\"[name=email]\").val(),\n            'registrationPhoneNumber': 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clip-path=\"url(#clip0_24831_3279_rating_0_3)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"demo-ab-block__rating-card-content\"><p class=\"demo-ab-block__rating-card-label\">Bewertungen<\/p><p class=\"demo-ab-block__rating-card-number\">25+<\/p><\/div><\/div><div class=\"demo-ab-block__rating-card\"><div class=\"demo-ab-block__rating-card-header\"><div class=\"demo-ab-block__rating-card-logos\"><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/capterra.svg\" alt=\"\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><\/div><div class=\"demo-ab-block__rating-card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_1_0)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 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7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"url(#star-gradient-3n2-social-proof)\"\/><\/g><defs><clipPath id=\"clip0_social_proof_1_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"under-navigation-social-proof-block__card-content\"><p class=\"under-navigation-social-proof-block__card-number\">30&nbsp;<\/p><p class=\"under-navigation-social-proof-block__card-label\">Bewertungen<\/p><\/div><\/div><div class=\"under-navigation-social-proof-block__card\" ><div class=\"under-navigation-social-proof-block__card-header\"><div class=\"under-navigation-social-proof-block__card-logos\"><div class=\"under-navigation-social-proof-block__card-logo\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/01\/customer1.png\" alt=\"Kunde\" class=\"under-navigation-social-proof-block__card-logo-image\" \/><\/div><div class=\"under-navigation-social-proof-block__card-logo\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/02\/customer2-border.png\" alt=\"Kunde\" class=\"under-navigation-social-proof-block__card-logo-image\" \/><\/div><div class=\"under-navigation-social-proof-block__card-logo\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/02\/customer3-border.png\" alt=\"Kunde\" class=\"under-navigation-social-proof-block__card-logo-image\" \/><\/div><\/div><div class=\"under-navigation-social-proof-block__card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_0)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 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12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"under-navigation-social-proof-block__card-content\"><p class=\"under-navigation-social-proof-block__card-number\">1,000+&nbsp;<\/p><p class=\"under-navigation-social-proof-block__card-label\">Kunden<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-seo-hero wp-block-cloudtalk-seo-hero\"><div class=\"sh\"><h1 class=\"sh__title\">Talkroute Test 2026:<br>Funktionen, Preise &amp; Nutzerfeedback<\/h1><p class=\"sh__description\">Entdecken Sie Talkroute? Finden Sie heraus, was echte Nutzer \u00fcber Anrufqualit\u00e4t, Funktionen und Support sagen \u2013 und sehen Sie, wie CloudTalk im Vergleich abschneidet.<\/p><div class=\"sh__buttons wp-block-buttons\"><div class=\"wp-block-button btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/de\/demo-vereinbaren\/\" class=\"wp-block-button__link wp-element-button\">CloudTalk Demo erhalten<\/a><\/div><\/div><\/div><\/div>\n\n\n<div class=\"wp-block-cloudtalk-row\" style=\"--column-widths:minmax(0, 280px) minmax(660px, 1fr) minmax(0, 280px);--mobile-order-1:2;--mobile-order-2:3;--mobile-order-3:1\">\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"wp-block-cloudtalk-table-of-contents\" data-level-depth=\"3\" data-total-items=\"3\"><div class=\"toc__heading\">Table of contents<\/div><div class=\"toc__list\"><div class=\"toc__item level-2\"><a href=\"#was-ist-talkroute\">Was ist Talkroute?<\/a><\/div><div class=\"toc__item level-3\"><a href=\"#was-sind-die-wichtigsten-funktionen-von-talkroute\">Was sind die wichtigsten Funktionen von Talkroute?<\/a><\/div><div class=\"toc__item level-2\"><a href=\"#was-nutzer-ueber-talkroute-sagen\">Was Nutzer \u00fcber Talkroute sagen<\/a><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><h2 id=\"was-ist-talkroute\" class=\"wp-block-heading\">Was ist Talkroute?<\/h2>\n\n<p>Talkroute ist ein cloudbasiertes virtuelles Telefonsystem, das f\u00fcr kleine Unternehmen entwickelt und 2013 auf den Markt gebracht wurde. Es bietet professionelle Nummern mit <a href=\"https:\/\/www.cloudtalk.io\/call-routing\/\" target=\"_blank\" rel=\"noreferrer noopener\">Anrufweiterleitung<\/a> und <a href=\"https:\/\/www.cloudtalk.io\/de\/was-ist-ivr-interactive-voice-response\/\" target=\"_blank\" rel=\"noreferrer noopener\">Interactive Voice Response (IVR)<\/a>-Einrichtungen ohne Hardware oder Vertr\u00e4ge. <\/p>\n\n<p>Der Dienst zeichnet sich durch seine pauschale Abrechnung pro Konto und ein transparentes Abrechnungsmodell aus, das regulatorische Geb\u00fchren abdeckt. Die Pro-Stufe umfasst HIPAA-Konformit\u00e4t, was es zu einer Wahl f\u00fcr Gesundheitspraxen macht, die einen sicheren <a href=\"https:\/\/www.cloudtalk.io\/de\/call-center-werkzeuge\/geschaeftszeiten-und-anrufweiterleitung-nach-feierabend-cloudtalk\/\" target=\"_blank\" rel=\"noreferrer noopener\">Gesch\u00e4ftszeiten<\/a>-Plan ben\u00f6tigen. <\/p>\n\n<p>F\u00fcr Teams, die die Leistung eines <a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.cloudtalk.io\/de\/smart-dialer\/\">Smart Dialers<\/a> oder eine native <a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.cloudtalk.io\/de\/call-center-integration-fuer-hubspot\/\">HubSpot<\/a>-Konnektivit\u00e4t ben\u00f6tigen, zeigen sich erhebliche L\u00fccken, da Talkroute keine automatisierte Outbound-Engine und keine \u00f6ffentliche API besitzt. Obwohl es f\u00fcr Kleinstteams gut geeignet ist, bietet es keine internationalen Anrufe oder KI-Funktionen. Unternehmen, die \u00fcber nordamerikanische Grenzen hinaus expandieren, empfinden diese strukturellen Einschr\u00e4nkungen als restriktiv.<\/p>\n\n\n<div class=\"wp-block-cloudtalk-summary\"><div class=\"summary-block summary-block--sm\"><h3 id=\"was-sind-die-wichtigsten-funktionen-von-talkroute\" class=\"wp-block-heading\">Was sind die wichtigsten Funktionen von Talkroute?<\/h3>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Unbegrenzte Inbound- und Outbound-Anrufe innerhalb der USA &amp; Kanada (keine Minutenpreise)                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Anrufweiterleitung und -routing an Desktop-, Mobil-, Festnetz- oder VoIP-Ger\u00e4te                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        SMS \/ MMS-Textnachrichten (500\/Monat im Basic-Tarif; unbegrenzt im Plus-Tarif und h\u00f6her)                     <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        HIPAA-Konformit\u00e4t mit BAA im Pro-Tarif                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Integrierte Videokonferenzen f\u00fcr bis zu 100 Teilnehmer (Aufzeichnung als \u201eDemn\u00e4chst verf\u00fcgbar\u201c gelistet)                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Desktop-Apps (Mac, Windows, Linux), mobile Apps (iOS, Android) und browserbasiertes Telefonieren                    <\/div>\n                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div><\/div><\/div>\n\n\n<h2 id=\"was-nutzer-ueber-talkroute-sagen\" class=\"wp-block-heading\">Was Nutzer \u00fcber Talkroute sagen<\/h2>\n\n<p>Basierend auf \u00fcber 70 verifizierten Bewertungen von G2, Capterra und Trustpilot<\/p>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--pros wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude0a Was Nutzer lieben<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Pauschale Abrechnung pro Konto ist bei 1\u201310 Nutzern tats\u00e4chlich g\u00fcnstiger als Alternativen pro Sitz                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Keine \u00dcberraschungsgeb\u00fchren \u2013 Steuern und beh\u00f6rdliche Zuschl\u00e4ge sind enthalten und werden nicht weitergegeben                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Mobile und Desktop-Apps verwandeln pers\u00f6nliche Telefone in eine professionelle Gesch\u00e4ftslinie ohne Weiterleitungs-Tricks                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    HIPAA BAA f\u00fcr \u20ac59\/Monat ist ein ungew\u00f6hnlich zug\u00e4nglicher Preis f\u00fcr Gesundheitspraxen                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u201eUnsere Gesamterfahrung war ausgezeichnet! Von der ersten Vertriebs-Demo \u00fcber die Einrichtung bis hin zum laufenden Support kann ich wirklich nichts Negatives sagen.\u201c<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">Susan V.<\/div><div class=\"quote-block__position\">Public Relations Manager<\/div><\/div><\/div><a href=\"https:\/\/www.capterra.com\/p\/134133\/Talkroute\/#Capterra___6296005\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Vollst\u00e4ndige Bewertung <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--cons wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude24 Was Nutzer hassen<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Keine internationalen Anrufe \u2013 Talkroute ist nur in den USA und Kanada verf\u00fcgbar                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Keine nativen CRM-Integrationen \u2013 Salesforce, HubSpot, Pipedrive, Zendesk erfordern alle Zapier-Workarounds                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Kein Outbound-Dialer \u2013 jeder Outbound-Anruf wird manuell, eine Nummer nach der anderen, gew\u00e4hlt                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Keine KI-Funktionen \u2013 keine Transkription, Zusammenfassungen, Sentiment-Analyse oder Coaching-Tools                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Berichterstellung beschr\u00e4nkt auf herunterladbare CSV-Anrufprotokolle \u2013 keine Echtzeit-Dashboards                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u201eDie App funktioniert nicht richtig und st\u00fcrzt st\u00e4ndig ab. Dar\u00fcber hinaus habe ich w\u00e4hrend der 7-t\u00e4gigen Testphase nie eine R\u00fcckerstattung erhalten. H\u00e4tte ich meine Karte nicht gesperrt, h\u00e4tten sie mich wahrscheinlich weiterhin belastet. \u00dcberhaupt kein vertrauensw\u00fcrdiges Unternehmen.\u201c<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">Herny N.<\/div><div class=\"quote-block__position\">Vertriebsleiter<\/div><\/div><\/div><a href=\"https:\/\/www.capterra.com\/p\/134133\/Talkroute\/#Capterra___6828092\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Vollst\u00e4ndige Bewertung <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div style=\"--rcc-slides-per-view: 2;\" class=\"wp-block-cloudtalk-review-card-carousel rcc--post-content wp-block-cloudtalk-review-card-carousel\" data-display-mode=\"post-content\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">Was sagen Nutzer \u00fcber Talkroute auf G2?<\/h2><p class=\"rcc__description\">Sehen Sie, was echte Nutzer \u00fcber Talkroutes Produkt auf G2 sagen \u2013 ehrliche Bewertungen, reale Erfahrungen und Feedback von Teams, die es genutzt haben.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/G2.svg\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"5 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u201eWas ich an Talkroute am meisten sch\u00e4tze, ist die unkomplizierte Bedienung. Die Einrichtung von Nebenstellen und Begr\u00fc\u00dfungen ging schnell und m\u00fchelos. Die mobile App war f\u00fcr mich zuverl\u00e4ssig, und Benachrichtigungen kommen prompt an. Es ist auch einfach, verpasste Anrufe zu verfolgen und ohne Verz\u00f6gerung nachzufassen. Besonders gef\u00e4llt mir, dass jeder sein eigenes Telefon nutzen kann und trotzdem unter einer einzigen Gesch\u00e4ftsnummer erscheint.\u201c<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Plassot H.<\/span><span class=\"review-card__tag review-card__tag--gray\">Kleinunternehmen<\/span><\/div><p class=\"review-card__position\">Leiter Kundendienst<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"G2-Logo\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"5 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u201eEs funktioniert einfach. Keine komplizierte Einrichtung und keine schwerf\u00e4llige Software. Ich habe schon andere Telefonsysteme ausprobiert, die sich \u00fcberladen oder unzuverl\u00e4ssig anf\u00fchlten, aber Talkroute ist sauber, schnell und zuverl\u00e4ssig. Das ist wichtig, wenn Kunden schnelle Antworten erwarten.\u201c<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Giovanna R.<\/span><span class=\"review-card__tag review-card__tag--gray\">Kleinunternehmen<\/span><\/div><p class=\"review-card__position\">Immobilienmakler<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"G2-Logo\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"5 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u201eWir haben die Anrufrouten und Nebenstellen schnell konfiguriert, ohne in Hardware investieren zu m\u00fcssen. Unser entfernt arbeitendes Personal kann Anrufe nun nahtlos auf Laptops und Telefonen entgegennehmen.\u201c<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Karthikeyan M.<\/span><span class=\"review-card__tag review-card__tag--gray\">Kleinunternehmen<\/span><\/div><p class=\"review-card__company\">Firmenname<\/p><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"ci ci--sticky wp-block-cloudtalk-content-item\"><div class=\"ci__header\"><img decoding=\"async\" class=\"ci__icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/Talkroute.svg\" alt=\"\" width=\"32\" height=\"32\" loading=\"lazy\" \/><span class=\"ci__name\">Talkroute<\/span><\/div><div class=\"ci__items\"><div class=\"ci__item\"><span class=\"ci__label\">Gegr\u00fcndet<\/span><span class=\"ci__value\">2013<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Teamgr\u00f6\u00dfe<\/span><span class=\"ci__value\">5-25 Mitarbeiter<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Abdeckung<\/span><span class=\"ci__value\">Nur Vereinigte Staaten &amp; Kanada<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">G2-Bewertung<\/span><span class=\"ci__value\">4.6\/5<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Startpreis<\/span><span class=\"ci__value\">Basic \u20ac19\/Monat<\/span><\/div><\/div><\/div><\/div>\n<\/div>\n\n\n<div class=\"wp-block-cloudtalk-homepage-hero-section wp-block-cloudtalk-homepage-hero-section\"><div class=\"homepage-hero-section homepage-hero-section--has-top-border\"><div class=\"homepage-hero-section__content\"><div class=\"homepage-hero-section__tags\"><span class=\"homepage-hero-section__tag\"><span>CloudTalk &#8211; #1 Talkroute Alternative<\/span><\/span><span class=\"homepage-hero-section__tag homepage-hero-section__tag--highlighted\"><img loading=\"lazy\" decoding=\"async\" class=\"homepage-hero-section__tag-icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"\" width=\"16\" height=\"16\" \/><span>2025 Winter Leader<\/span><\/span><\/div><div class=\"homepage-hero-section__headline\"><h2>Suchen Sie eine Talkroute-Alternative?<\/h2><\/div><div class=\"homepage-hero-section__description\"><p>Erfahren Sie, warum 4,000+ Unternehmen zu CloudTalk gewechselt sind, um \u00fcberragende Anrufqualit\u00e4t und KI-gest\u00fctzte Funktionen zu nutzen.<\/p><\/div><div class=\"homepage-hero-section__buttons\"><a href=\"https:\/\/www.cloudtalk.io\/de\/demo-vereinbaren\/\" class=\"btn btn-regular btn-secondary\">Demo erhalten<\/a><a href=\"https:\/\/www.cloudtalk.io\/blog\/talkroute-pricing\/\" class=\"btn btn-regular btn-ghost\">Vergleich ansehen<\/a><\/div><div class=\"homepage-hero-section__logo-carousel\"><div class=\"wp-block-cloudtalk-logo-carousel wp-block-cloudtalk-logo-carousel\"><\/div><\/div><div class=\"homepage-hero-section__image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Product_Design.png\" alt=\"Hero image\" \/><div class=\"homepage-hero-section__video-blocks\"><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--1\"><div class=\"homepage-hero-section__video-text\">Lieblingsintegrationen hinzuf\u00fcgen<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Integracie_184x60.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--2\"><div class=\"homepage-hero-section__video-text\">Lokale Nummern erhalten<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Numbers_184x89.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--3\"><div class=\"homepage-hero-section__video-text\">KI-Sprachagenten hinzuf\u00fcgen<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Video_184x109.mp4\" autoplay loop playsinline muted><\/video><\/div><\/div><\/div><div class=\"homepage-hero-section__feature-highlights\"><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"22\" viewBox=\"0 0 23 22\" fill=\"none\"><path d=\"M14.5 2.5V1M18.4393 3.56066L19.5 2.5M19.5103 7.5H21.0103M20.9506 12C20.4489 17.0533 16.1853 21 11 21C5.47715 21 1 16.5228 1 11C1 5.81465 4.94668 1.5511 10 1.04938M11 7H15V11M14.6197 7C12.2653 10.3276 8.38636 12.5 4 12.5C2.9971 12.5 2.02072 12.3864 1.08302 12.1715\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Top-bewertet auf G2<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>CloudTalk wird auf G2 konstant hoch bewertet und hilft Teams, schneller einzusteigen, Komplexit\u00e4t zu vermeiden und sich auf ein Telefonsystem zu verlassen, das vom ersten Tag an wie erwartet funktioniert.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 16C12.866 16 16 12.866 16 9C16 5.13401 12.866 2 9 2C5.13401 2 2 5.13401 2 9C2 12.866 5.13401 16 9 16Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M15 22C18.866 22 22 18.866 22 15C22 11.134 18.866 8 15 8C11.134 8 8 11.134 8 15C8 18.866 11.134 22 15 22Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>\u00dcber 100 Integrationen<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Ihr CRM, Helpdesk und Ihre Vertriebstools kommunizieren bereits miteinander. CloudTalk reiht sich einfach in das Gespr\u00e4ch ein und macht es wesentlich produktiver.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M2.68675 15.6451L4.59494 14.5435C4.6983 14.4839 4.8196 14.4631 4.9369 14.4851L8.6914 15.1878C8.99995 15.2455 9.28478 15.008 9.28338 14.6941L9.26876 11.4045C9.26836 11.3151 9.29193 11.2272 9.33701 11.15L11.2317 7.90621C11.3303 7.73739 11.3215 7.52658 11.2091 7.3666L8.01892 2.82568M19.0002 4.85905C13.5002 7.50004 16.5 11 17.5002 11.5C19.3773 12.4384 21.9876 12.5 21.9876 12.5C21.9958 12.3344 22 12.1677 22 12C22 6.47715 17.5228 2 12 2C6.47715 2 2 6.47715 2 12C2 17.5228 6.47715 22 12 22C12.1677 22 12.3344 21.9959 12.5 21.9877M16.7578 21.9398L13.591 13.591L21.9398 16.7578L18.2376 18.2376L16.7578 21.9398Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Abdeckung in \u00fcber 160 L\u00e4ndern<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Ob nebenan oder auf der ganzen Welt, CloudTalk sorgt daf\u00fcr, dass Ihre Anrufe klar, lokal und bereit sind, mit Ihrem Unternehmen zu wachsen.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<section class=\"cs cs--bg-gradient-to-blue cs--layout-stacked wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">CloudTalk vs. Talkroute: Im direkten Vergleich<\/h2><p class=\"cs__description\">Erfahren Sie, wie CloudTalk dort \u00fcberlegene Leistung bietet, wo es am wichtigsten ist<\/p><\/div><\/div>\n<div class=\"cs__content\"><div class=\"wp-block-cloudtalk-before-after-table\"><div class=\"bat__table\"><div class=\"bat__row bat__row--header\"><div class=\"bat__cell bat__cell--label\"><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__column-header\">Talkroute<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__column-header\">CloudTalk<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Outbound-F\u00e4higkeit<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Inbound-fokussiert. Kein Power Dialer, Smart Dialer oder Click-to-Call aus Kontaktlisten. Outbound ist manuell, eine Nummer nach der anderen.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Power Dialer, Smart Dialer und KI-Dialer inklusive \u2013 automatisieren Sie die Listenbearbeitung, \u00fcberspringen Sie Voicemails und erreichen Sie \u00fcber 80 Live-Gespr\u00e4che pro Agent pro Tag.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">CRM-Integrationen<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Keine \u00f6ffentliche API. Keine nativen Integrationen mit Salesforce, HubSpot, Pipedrive oder Zendesk \u2013 nur Zapier-Workarounds.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">\u00dcber 100 native Integrationen mit bi-direktionaler Echtzeit-Synchronisierung. Jeder Anruf wird automatisch protokolliert, jedes Ticket erstellt, mit dokumentierten Feldzuordnungen.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">KI &amp; Analysen<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Nur CSV-Anrufprotokolle. Keine Echtzeit-Dashboards, keine KI-Zusammenfassungen, keine Transkription, keine Stimmungsanalyse, keine Coaching-Tools.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Echtzeit-Analyse-Dashboards plus KI-Gespr\u00e4chsintelligenz \u2014 Transkripte, Zusammenfassungen, Stimmungs- und Themenerkennung bei 100 % der Anrufe.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Globale Reichweite<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Nur USA und Kanada. Keine internationalen Anrufe. Keine globalen Nummern. Einschr\u00e4nkungen der mobilen App bei einigen Nicht-US-Anrufen.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Lokale Nummern und Routing in \u00fcber 160 L\u00e4ndern mit automatischer Rotation, Spam-Reputationsmanagement und globaler Multi-Carrier-VoIP-Infrastruktur.<\/span><\/div><\/div><\/div><div class=\"bat__slider\" aria-label=\"Comparison cards\"><div class=\"bat__slider-track\"><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Outbound-F\u00e4higkeit<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Talkroute:<\/strong> Inbound-fokussiert. Kein Power Dialer, Smart Dialer oder Click-to-Call aus Kontaktlisten. Outbound ist manuell, eine Nummer nach der anderen.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Power Dialer, Smart Dialer und KI-Dialer inklusive \u2013 automatisieren Sie die Listenbearbeitung, \u00fcberspringen Sie Voicemails und erreichen Sie \u00fcber 80 Live-Gespr\u00e4che pro Agent pro Tag.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">CRM-Integrationen<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Talkroute:<\/strong> Keine \u00f6ffentliche API. Keine nativen Integrationen mit Salesforce, HubSpot, Pipedrive oder Zendesk \u2013 nur Zapier-Workarounds.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> \u00dcber 100 native Integrationen mit bi-direktionaler Echtzeit-Synchronisierung. Jeder Anruf wird automatisch protokolliert, jedes Ticket erstellt, mit dokumentierten Feldzuordnungen.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">KI &amp; Analysen<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Talkroute:<\/strong> Nur CSV-Anrufprotokolle. Keine Echtzeit-Dashboards, keine KI-Zusammenfassungen, keine Transkription, keine Stimmungsanalyse, keine Coaching-Tools.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Echtzeit-Analyse-Dashboards plus KI-Gespr\u00e4chsintelligenz \u2014 Transkripte, Zusammenfassungen, Stimmungs- und Themenerkennung bei 100 % der Anrufe.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Globale Reichweite<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Talkroute:<\/strong> Nur USA und Kanada. Keine internationalen Anrufe. Keine globalen Nummern. Einschr\u00e4nkungen der mobilen App bei einigen Nicht-US-Anrufen.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Lokale Nummern und Routing in \u00fcber 160 L\u00e4ndern mit automatischer Rotation, Spam-Reputationsmanagement und globaler Multi-Carrier-VoIP-Infrastruktur.<\/span><\/div><\/div><\/div><div class=\"bat__slider-dots\" role=\"tablist\" aria-label=\"Slide navigation\"><\/div><\/div><\/div><\/div>\n<\/div><\/section>\n\n<section class=\"cs cs--bg-white cs--layout-inline cs--has-top-border wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">Warum Sie CloudTalk Talkroute vorziehen sollten<\/h2><p class=\"cs__description\">Die sechs Funktionen, die sich Talkroute-Kunden vom ersten Tag an gew\u00fcnscht h\u00e4tten.<\/p><\/div><\/div>\n<div class=\"cs__content\"><div style=\"--fcg-cols: 3\" class=\"fcg wp-block-cloudtalk-feature-card-grid\"><div class=\"fcg__grid\"><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M20.9996 8V3M20.9996 3H15.9996M20.9996 3L14.9996 9M10.2266 13.8631C9.02506 12.6615 8.07627 11.3028 7.38028 9.85323C7.32041 9.72854 7.29048 9.66619 7.26748 9.5873C7.18576 9.30695 7.24446 8.96269 7.41447 8.72526C7.46231 8.65845 7.51947 8.60129 7.63378 8.48698C7.98338 8.13737 8.15819 7.96257 8.27247 7.78679C8.70347 7.1239 8.70347 6.26932 8.27247 5.60643C8.15819 5.43065 7.98338 5.25585 7.63378 4.90624L7.43891 4.71137C6.90747 4.17993 6.64174 3.91421 6.35636 3.76987C5.7888 3.4828 5.11854 3.4828 4.55098 3.76987C4.2656 3.91421 3.99987 4.17993 3.46843 4.71137L3.3108 4.86901C2.78117 5.39863 2.51636 5.66344 2.31411 6.02348C2.08969 6.42298 1.92833 7.04347 1.9297 7.5017C1.93092 7.91464 2.01103 8.19687 2.17124 8.76131C3.03221 11.7947 4.65668 14.6571 7.04466 17.045C9.43264 19.433 12.295 21.0575 15.3284 21.9185C15.8928 22.0787 16.1751 22.1588 16.588 22.16C17.0462 22.1614 17.6667 22 18.0662 21.7756C18.4263 21.5733 18.6911 21.3085 19.2207 20.7789L19.3783 20.6213C19.9098 20.0898 20.1755 19.8241 20.3198 19.5387C20.6069 18.9712 20.6069 18.3009 20.3198 17.7333C20.1755 17.448 19.9098 17.1822 19.3783 16.6508L19.1835 16.4559C18.8339 16.1063 18.6591 15.9315 18.4833 15.8172C17.8204 15.3862 16.9658 15.3862 16.3029 15.8172C16.1271 15.9315 15.9523 16.1063 15.6027 16.4559C15.4884 16.5702 15.4313 16.6274 15.3644 16.6752C15.127 16.8453 14.7828 16.904 14.5024 16.8222C14.4235 16.7992 14.3612 16.7693 14.2365 16.7094C12.7869 16.0134 11.4282 15.0646 10.2266 13.8631Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>Echtes Outbound-Dialing<\/strong><\/h3><p class=\"fc__desc\">Talkroute ist f\u00fcr die Anrufweiterleitung konzipiert, nicht f\u00fcr den Massen-Outreach. Die <a href=\"https:\/\/www.cloudtalk.io\/?page_id=296734\" target=\"_blank\" rel=\"noreferrer noopener\">Power Dialer<\/a> und <a href=\"https:\/\/www.cloudtalk.io\/de\/ki-sprachagenten\/\" target=\"_blank\" rel=\"noreferrer noopener\">KI-Sprachagenten<\/a> von CloudTalk automatisieren die Listentaktung und \u00fcberspringen Voicemails, sodass sich die Mitarbeiter auf Live-Gespr\u00e4che statt auf manuelles W\u00e4hlen konzentrieren k\u00f6nnen.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 9V6C9 4.34315 7.65685 3 6 3C4.34315 3 3 4.34315 3 6C3 7.65685 4.34315 9 6 9H9ZM9 9V15M9 9H15M9 15V18C9 19.6569 7.65685 21 6 21C4.34315 21 3 19.6569 3 18C3 16.3431 4.34315 15 6 15H9ZM9 15H15M15 15H18C19.6569 15 21 16.3431 21 18C21 19.6569 19.6569 21 18 21C16.3431 21 15 19.6569 15 18V15ZM15 15V9M15 9V6C15 4.34315 16.3431 3 18 3C19.6569 3 21 4.34315 21 6C21 7.65685 19.6569 9 18 9H15Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>Native CRM-Integrationen<\/strong><\/h3><p class=\"fc__desc\">Talkroute fehlen \u00f6ffentliche APIs, wodurch Benutzer zu manueller Eingabe oder Zapier-Umgehungen gezwungen werden. CloudTalk bietet eine native, bi-direktionale Synchronisierung mit <a href=\"https:\/\/www.cloudtalk.io\/de\/telefonsystemintegration-fuer-salesforce\/\" target=\"_blank\" rel=\"noreferrer noopener\">Salesforce<\/a> und <a href=\"https:\/\/www.cloudtalk.io\/de\/mit-1-bewertetes-telefonsystem-fuer-pipedrive-vertriebsteams\/\" target=\"_blank\" rel=\"noreferrer noopener\">Pipedrive<\/a>, sodass alle <a href=\"https:\/\/www.cloudtalk.io\/de\/anrufnotizen\/\" target=\"_blank\" rel=\"noreferrer noopener\">Anrufnotizen<\/a> und Aktivit\u00e4ten in Echtzeit protokolliert werden.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M12 21L11.8999 20.8499C11.2053 19.808 10.858 19.287 10.3991 18.9098C9.99286 18.5759 9.52476 18.3254 9.02161 18.1726C8.45325 18 7.82711 18 6.57482 18H5.2C4.07989 18 3.51984 18 3.09202 17.782C2.71569 17.5903 2.40973 17.2843 2.21799 16.908C2 16.4802 2 15.9201 2 14.8V6.2C2 5.07989 2 4.51984 2.21799 4.09202C2.40973 3.71569 2.71569 3.40973 3.09202 3.21799C3.51984 3 4.07989 3 5.2 3H5.6C7.84021 3 8.96031 3 9.81596 3.43597C10.5686 3.81947 11.1805 4.43139 11.564 5.18404C12 6.03968 12 7.15979 12 9.4M12 21V9.4M12 21L12.1001 20.8499C12.7947 19.808 13.142 19.287 13.6009 18.9098C14.0071 18.5759 14.4752 18.3254 14.9784 18.1726C15.5467 18 16.1729 18 17.4252 18H18.8C19.9201 18 20.4802 18 20.908 17.782C21.2843 17.5903 21.5903 17.2843 21.782 16.908C22 16.4802 22 15.9201 22 14.8V6.2C22 5.07989 22 4.51984 21.782 4.09202C21.5903 3.71569 21.2843 3.40973 20.908 3.21799C20.4802 3 19.9201 3 18.8 3H18.4C16.1598 3 15.0397 3 14.184 3.43597C13.4314 3.81947 12.8195 4.43139 12.436 5.18404C12 6.03968 12 7.15979 12 9.4\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>KI bei jedem Anruf<\/strong><\/h3><p class=\"fc__desc\">Talkroute bietet einfache CSV-Protokolle ohne Gespr\u00e4chstiefe. <a href=\"https:\/\/www.cloudtalk.io\/de\/ki-gestuetzte-konversationsintelligenz\/\" target=\"_blank\" rel=\"noreferrer noopener\">CloudTalk KI<\/a> \u00fcbernimmt die <a href=\"https:\/\/www.cloudtalk.io\/de\/call-center-werkzeuge\/transkription-von-anrufen\/\" target=\"_blank\" rel=\"noreferrer noopener\">Anruf-Transkription<\/a> und automatisierte Zusammenfassungen f\u00fcr 100 % der Anrufe und \u00fcbermittelt Stimmungen und Erkenntnisse direkt an Ihr CRM f\u00fcr kontinuierliches Coaching.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M2 12H22M2 12C2 17.5228 6.47715 22 12 22M2 12C2 6.47715 6.47715 2 12 2M22 12C22 17.5228 17.5228 22 12 22M22 12C22 6.47715 17.5228 2 12 2M12 2C14.5013 4.73835 15.9228 8.29203 16 12C15.9228 15.708 14.5013 19.2616 12 22M12 2C9.49872 4.73835 8.07725 8.29203 8 12C8.07725 15.708 9.49872 19.2616 12 22\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>Globale Abdeckung<\/strong><\/h3><p class=\"fc__desc\">Talkroute beschr\u00e4nkt Anrufe auf die USA und Kanada. CloudTalk ist in \u00fcber 160 L\u00e4ndern t\u00e4tig und bietet <a href=\"https:\/\/www.cloudtalk.io\/de\/internationale-nummern\/\" target=\"_blank\" rel=\"noreferrer noopener\">internationale Nummern<\/a> und automatisiertes <a href=\"https:\/\/www.cloudtalk.io\/de\/nummernuebertragung\/\" target=\"_blank\" rel=\"noreferrer noopener\">Nummernportierung<\/a>, um Unternehmen dabei zu unterst\u00fctzen, ihre Reichweite \u00fcber die nordamerikanischen Grenzen hinaus zu erweitern.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M21 21H6.2C5.07989 21 4.51984 21 4.09202 20.782C3.71569 20.5903 3.40973 20.2843 3.21799 19.908C3 19.4802 3 18.9201 3 17.8V3M7 14.5V17.5M11.5 11.5V17.5M16 8.5V17.5M20.5 5.5V17.5\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>Eine skalierbare Plattform<\/strong><\/h3><p class=\"fc__desc\">Die Funktionsgrenze von Talkroute kann Teams einschr\u00e4nken, wenn sie \u00fcber 10 Benutzer hinauswachsen. CloudTalk umfasst erweiterte <a href=\"https:\/\/www.cloudtalk.io\/de\/callcenter-software-mit-statistiken\/\" target=\"_blank\" rel=\"noreferrer noopener\">Analysen<\/a><br>und <a href=\"https:\/\/www.cloudtalk.io\/de\/workflowautomatisierung\/\" target=\"_blank\" rel=\"noreferrer noopener\">Workflow-Automatisierung<\/a> in seinen Pro-Sitz-Pl\u00e4nen, um sicherzustellen, dass Ihre Sprachinfrastruktur mit der Mitarbeiterzahl Ihres Teams w\u00e4chst.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 17.5H3.5M6.5 12H2M9 6.5H4M17 3L10.4036 12.235C10.1116 12.6438 9.96562 12.8481 9.97194 13.0185C9.97744 13.1669 10.0486 13.3051 10.1661 13.3958C10.3011 13.5 10.5522 13.5 11.0546 13.5H16L15 21L21.5964 11.765C21.8884 11.3562 22.0344 11.1519 22.0281 10.9815C22.0226 10.8331 21.9514 10.6949 21.8339 10.6042C21.6989 10.5 21.4478 10.5 20.9454 10.5H16L17 3Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>Moderne UX und stabile mobile Apps<\/strong><\/h3><p class=\"fc__desc\">CloudTalk bietet ein modernes <a href=\"https:\/\/www.cloudtalk.io\/de\/call-center-werkzeuge\/echtzeit-call-center-dashboard-fuer-unternehmen\/\" target=\"_blank\" rel=\"noreferrer noopener\">Dashboard<\/a> und leistungsstarke mobile Apps, die f\u00fcr aktive Vertriebs- und Support-Workflows entwickelt wurden, um Zuverl\u00e4ssigkeit in mobilen Netzwerken weltweit zu gew\u00e4hrleisten.<\/p><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/section>\n\n<div style=\"--rcc-slides-per-view: 2;\" class=\"wp-block-cloudtalk-review-card-carousel rcc--has-top-border wp-block-cloudtalk-review-card-carousel\" data-display-mode=\"section\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">Unternehmen, die zu CloudTalk gewechselt sind<\/h2><p class=\"rcc__description\">Echte Ergebnisse von echten Unternehmen, die den Wechsel vollzogen haben \u2013 und es nie bereut haben.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201eAuf der alten Plattform gab es keine automatische Ticketerstellung. Wir mussten die Protokolle manuell \u00fcberpr\u00fcfen, um festzustellen, welche Anrufe verpasst wurden und ob ihnen nachgegangen wurde. Es war schwierig, genau zu verfolgen, wie viele Anrufe wir verpasst oder bearbeiten konnten.\u201c<br><br>\u201eNach dem Wechsel zu CloudTalk gingen unsere verpassten Anrufe um 23 % zur\u00fcck. Das ist nicht nur eine Zahl; das sind Kunden, mit denen wir uns verbinden k\u00f6nnen, bevor es zu sp\u00e4t ist.\u201c<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Ayif Amrullah<\/cite><p class=\"social-proof-block__position\">Manager f\u00fcr Lieferantenoperationen bei Aspire<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">23%<\/span><span class=\"social-proof-block__statistic-description\">R\u00fcckgang der verpassten Anrufe<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">50%<\/span><span class=\"social-proof-block__statistic-description\">Schnellere QA mit Analysen<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/aspire-logo-dark.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/aspire\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201eWir hatten keine zuverl\u00e4ssigen Daten. Berichte stimmten nicht \u00fcberein, Anrufe wurden nicht richtig aufgezeichnet, und sogar Abrechnungsdifferenzen wurden zu einem wiederkehrenden Problem.\u201c<br><br>\u201eMit CloudTalk haben wir endlich Transparenz. Wir k\u00f6nnen sehen, welche Teams Anrufe bearbeiten und ob sie die richtigen f\u00fcr die Aufgabe sind. Das erm\u00f6glicht uns, Arbeitslasten neu zu verteilen.\u201c<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Ana Pestana<\/cite><p class=\"social-proof-block__position\">Customer Experience Koordinatorin bei Alura<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">100%<\/span><span class=\"social-proof-block__statistic-description\">R\u00fcckgang der t\u00e4glichen Beschwerden<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">Nahtlos<\/span><span class=\"social-proof-block__statistic-description\">Integrationen mit Helpdesk und Freshdesk<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/alura.png\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/alura\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201eMit Aircall steckten wir bei einer Annahmequote von 20\u201330 % fest. Mit CloudTalk haben wir 40\u201350 % erreicht. Das hat den entscheidenden Unterschied gemacht.\u201c<br><br>\u201eWir nutzen die Tag-Funktion oft, um zu verfolgen, wo sich Leads im Funnel befinden. Und das Dashboard hilft jedem Vertriebsmitarbeiter, seinen aktuellen Stand zu sehen.\u201c<br><br><br><br><\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Syon Joshi<\/cite><p class=\"social-proof-block__position\">Chief Marketing Officer bei Velu<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">50%<\/span><span class=\"social-proof-block__statistic-description\">Annahmequoten<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">Vollst\u00e4ndige<\/span><span class=\"social-proof-block__statistic-description\">Transparenz \u00fcber die Leistung der Vertriebsmitarbeiter<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/velu-logo-dark.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/velu\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-faq wp-block-cloudtalk-faq--white wp-block-cloudtalk-faq--has-top-border wp-block-cloudtalk-faq-v2\" data-display-mode=\"section\"><div class=\"faq-block\"><div class=\"faq-block__header\"><h2 class=\"faq-block__title\">Frequently Asked Questions<\/h2><\/div><div class=\"faq-block__items\"><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-42\"><h3 class=\"faq-item__question-text\"><strong>Ist Talkroute eine gute Wahl f\u00fcr sehr kleine Unternehmen?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-42\"><div class=\"faq-item__answer\"><p>F\u00fcr Einzelgr\u00fcnder und Mikroteams (1\u201310 Personen), die eine professionelle Pr\u00e4senz ben\u00f6tigen, sind Talkroutes Pauschalpreise und die einfache Einrichtung effektiv. Die Plattform ist jedoch auf grundlegende Weiterleitungsfunktionen beschr\u00e4nkt; wenn Ihr Team w\u00e4chst, k\u00f6nnten Sie feststellen, dass der Mangel an erweiterten <a href=\"https:\/\/www.cloudtalk.io\/de\/fuegen-sie-erweiterungen-zu-ihrer-geschaeftlichen-telefonsystemsoftware-hinzu\/\" target=\"_blank\" rel=\"noreferrer noopener\">Erweiterungen<\/a> und organisatorischen Tools im Vergleich zu einer skalierbareren Sprachinfrastruktur einschr\u00e4nkend ist.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-43\"><h3 class=\"faq-item__question-text\"><strong>Kann Talkroute Outbound-Sales-Kampagnen verwalten?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-43\"><div class=\"faq-item__answer\"><p>Talkroute bietet keine automatisierte Outbound-Engine. Jeder Anruf muss manuell get\u00e4tigt werden, was die Produktivit\u00e4t f\u00fcr Vertriebs- oder Verl\u00e4ngerungs-Outreach erheblich einschr\u00e4nkt. Leistungsorientierte Teams bevorzugen in der Regel einen <a href=\"https:\/\/www.cloudtalk.io\/de\/vorschau-dialer\/\" target=\"_blank\" rel=\"noreferrer noopener\">Preview Dialer<\/a>, um die Listentaktung zu automatisieren und sicherzustellen, dass Agenten ihre Zeit in Live-Gespr\u00e4chen verbringen, anstatt manuell zu w\u00e4hlen.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-44\"><h3 class=\"faq-item__question-text\"><strong>Bietet Talkroute native CRM-Integrationen?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-44\"><div class=\"faq-item__answer\"><p>Es gibt keine nativen Integrationen von Erstanbietern f\u00fcr g\u00e4ngige Tools. Jede Verbindung zu Salesforce oder HubSpot erfordert Middleware von Drittanbietern, was zu Synchronisierungsverz\u00f6gerungen und zus\u00e4tzlichen Kosten f\u00fchren kann. CloudTalk bietet eine umfassende, bi-direktionale Konnektivit\u00e4t mit Plattformen wie <a href=\"https:\/\/www.cloudtalk.io\/de\/callcenter-integration-fuer-zendesk\/\" target=\"_blank\" rel=\"noreferrer noopener\">Zendesk<\/a>, wodurch sichergestellt wird, dass jedes Ticket und jede Kundeninteraktion automatisch in Echtzeit protokolliert wird.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-45\"><h3 class=\"faq-item__question-text\"><strong>Kann ich internationale Anrufe und Nummern mit Talkroute verwalten?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-45\"><div class=\"faq-item__answer\"><p>Talkroute ist streng auf Outbound-Anrufe innerhalb der USA und Kanadas beschr\u00e4nkt. Unternehmen, die global expandieren m\u00f6chten, ben\u00f6tigen einen Anbieter, der <a href=\"https:\/\/www.cloudtalk.io\/de\/call-center-werkzeuge\/gebuehrenfreie-nummern-fuer-callcenter\/\" target=\"_blank\" rel=\"noreferrer noopener\">geb\u00fchrenfreie Nummern<\/a> und eine internationale Reichweite in \u00fcber 160 L\u00e4ndern bietet, um eine lokale Pr\u00e4senz und hohe Audioqualit\u00e4t \u00fcber Grenzen hinweg aufrechtzuerhalten.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-46\"><h3 class=\"faq-item__question-text\"><strong>Bietet Talkroute KI-gesteuerte Einblicke wie die Stimmungsanalyse?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-46\"><div class=\"faq-item__answer\"><p>Nein. Talkroutes Berichterstattung ist auf grundlegende Anrufprotokolle beschr\u00e4nkt. F\u00fcr Coaching und Qualit\u00e4tssicherung verlassen sich moderne Teams auf <a href=\"https:\/\/www.cloudtalk.io\/de\/sentiment-analyse\/\" target=\"_blank\" rel=\"noreferrer noopener\">Stimmungsanalysen<\/a> und automatisierte Zusammenfassungen, um den emotionalen Ton und die wichtigsten Ergebnisse jeder Konversation zu verstehen, ohne stundenlanges Audiomaterial anh\u00f6ren zu m\u00fcssen.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-47\"><h3 class=\"faq-item__question-text\"><strong>Ist Talkroute HIPAA-konform f\u00fcr den Einsatz im Gesundheitswesen?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-47\"><div class=\"faq-item__answer\"><p>Ja, Talkroute bietet Business Associate Agreements (BAAs) in seinen Pro- und Enterprise-Tarifen, was f\u00fcr grundlegende medizinische Weiterleitungen hilfreich ist. Gesundheitsbetriebe, die jedoch eine sichere, hochvolumige <a href=\"https:\/\/www.cloudtalk.io\/de\/call-center-aufzeichnungssoftware\/\" target=\"_blank\" rel=\"noreferrer noopener\">Anrufaufzeichnung<\/a> und erweiterte Datenschutzma\u00dfnahmen ben\u00f6tigen, finden eine dedizierte Contact-Center-Plattform oft robuster f\u00fcr die langfristige Compliance.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-48\"><h3 class=\"faq-item__question-text\"><strong>Wie vergleicht sich Talkroutes Preisgestaltung mit einem Pro-Sitz-Modell?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-48\"><div class=\"faq-item__answer\"><p>Talkroutes Pauschalmodell ist kosteng\u00fcnstig f\u00fcr kleine Teams, aber die \u201eFunktionsgrenze\u201c w\u00e4chst nicht mit Ihrer Mitarbeiterzahl. Sobald Sie <a href=\"https:\/\/www.cloudtalk.io\/de\/call-center-werkzeuge\/skill-basierte-routing-software-verbessern-sie-die-effizienz-des-agent-routings\/\" target=\"_blank\" rel=\"noreferrer noopener\">Skill-Based Routing<\/a> oder erweiterte Automatisierung ben\u00f6tigen, \u00fcberwiegen die Kosten f\u00fcr fehlende Produktivit\u00e4tstools oft die Einsparungen einer Pauschalrechnung.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-49\"><h3 class=\"faq-item__question-text\"><strong>Wie ist der Status von Funktionen wie Fax und Gruppen-SMS?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-49\"><div class=\"faq-item__answer\"><p>Talkroute fehlt derzeit die Unterst\u00fctzung f\u00fcr Fax und native Gruppen-SMS, was f\u00fcr Rechts- oder Immobilienverwaltungsteams ein erhebliches Hindernis darstellen kann. F\u00fcr Unternehmen, die auf Omnichannel-Kommunikation angewiesen sind, sind <a href=\"https:\/\/www.cloudtalk.io\/de\/sms-textnachrichten\/\" target=\"_blank\" rel=\"noreferrer noopener\">Textnachrichten (SMS)<\/a> und integrierte Messaging-Funktionen wesentliche Merkmale, die vom ersten Tag an verf\u00fcgbar sein sollten.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-50\"><h3 class=\"faq-item__question-text\"><strong>Warum wechseln wachsende Unternehmen schlie\u00dflich zu CloudTalk?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-50\"><div class=\"faq-item__answer\"><p>Der Wechsel findet normalerweise statt, wenn ein Team ausreichend reif ist, um organisierte Outbound-<a href=\"https:\/\/www.cloudtalk.io\/de\/kampagnen\/\" target=\"_blank\" rel=\"noreferrer noopener\">Kampagnen<\/a> durchzuf\u00fchren oder internationale R\u00fcckrufe zu erhalten. Wenn die Einschr\u00e4nkungen des manuellen W\u00e4hlens und des fehlenden CRM-Sync die Abl\u00e4ufe zu verlangsamen beginnen, wechseln Unternehmen zu einer agileren Plattform, die ihre gesamte Wachstumsentwicklung unterst\u00fctzt.<\/p><\/div><\/div><\/div><\/div><div class=\"faq-block__cta\"><div class=\"faq-block__cta-image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/Avatar-group.png\" alt=\"\" \/><\/div><div class=\"faq-block__cta-content\"><h3 class=\"faq-block__cta-title\">Haben Sie noch Fragen?<\/h3><p class=\"faq-block__cta-description\">Sie finden die gesuchte Antwort nicht? Chatten Sie gerne mit unserem freundlichen Team.<\/p><div class=\"faq-block__cta-button\"><a href=\"https:\/\/www.cloudtalk.io\/demo-b\/\" class=\"btn btn-primary\">Kontakt aufnehmen<\/a><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"demo-ab-block--section wp-block-cloudtalk-demo-ab\"><div class=\"demo-ab-block\"><div class=\"demo-ab-block__hero\"><div class=\"demo-ab-block__hero-content\"><h2 class=\"demo-ab-block__heading\">Bereit f\u00fcr \u00fcberragende Anrufqualit\u00e4t?<\/h2><p class=\"demo-ab-block__hero-paragraph\">Schlie\u00dfen Sie sich \u00fcber 4.000 Unternehmen an, die CloudTalk f\u00fcr ihre Vertriebs- und Supportanrufe vertrauen. Erfahren Sie, warum CloudTalk bessere Ergebnisse als Talkroute liefert.<\/p><div class=\"demo-ab-block__list-wrapper\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--numbered wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--numbered\"><ol class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">01<\/span>\n                        <div class=\"list-block__content\">\n                                            <\/div>\n        <\/li>\n<\/ol><\/div><\/div><\/div><\/div><\/div><div class=\"demo-ab-block__form-section\"><div class=\"demo-ab-block__form-wrap\"><div class=\"demo-ab-block__form-content demo-form\">\n<div class=\"ct-demo-form\">\n<!--[if lte IE 8]>\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2-legacy.js\"><\/script>\n<![endif]-->\n<script charset=\"utf-8\" type=\"text\/javascript\" 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clip-path=\"url(#clip0_24831_3279_rating_0_2)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_2\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_3)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"demo-ab-block__rating-card-content\"><p class=\"demo-ab-block__rating-card-label\">Bewertungen<\/p><p class=\"demo-ab-block__rating-card-number\">40+<\/p><\/div><\/div><div class=\"demo-ab-block__rating-card\"><div class=\"demo-ab-block__rating-card-header\"><div class=\"demo-ab-block__rating-card-logos\"><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/capterra.svg\" alt=\"\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><\/div><div class=\"demo-ab-block__rating-card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_1_0)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_1_0\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_1_1)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 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1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"url(#star-gradient-3n2)\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_1_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"demo-ab-block__rating-card-content\"><p class=\"demo-ab-block__rating-card-label\">Bewertungen<\/p><p class=\"demo-ab-block__rating-card-number\">30+<\/p><\/div><\/div><div class=\"demo-ab-block__rating-card\"><div class=\"demo-ab-block__rating-card-header\"><div class=\"demo-ab-block__rating-card-logos\"><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/customer-1.png\" alt=\"\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/customer-2.png\" alt=\"\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/customer-3.png\" alt=\"\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><\/div><div class=\"demo-ab-block__rating-card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_2_0)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_2_0\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_2_1)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_2_1\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_2_2)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_2_2\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_2_3)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_2_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_2_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_2_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"demo-ab-block__rating-card-content\"><p class=\"demo-ab-block__rating-card-label\">Kunden<\/p><p 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7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"url(#star-gradient-3n2-social-proof)\"\/><\/g><defs><clipPath id=\"clip0_social_proof_1_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"under-navigation-social-proof-block__card-content\"><p class=\"under-navigation-social-proof-block__card-number\">581&nbsp;<\/p><p class=\"under-navigation-social-proof-block__card-label\">Bewertungen<\/p><\/div><\/div><div class=\"under-navigation-social-proof-block__card\" ><div class=\"under-navigation-social-proof-block__card-header\"><div class=\"under-navigation-social-proof-block__card-logos\"><div class=\"under-navigation-social-proof-block__card-logo\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/01\/customer1.png\" alt=\"Kunde\" class=\"under-navigation-social-proof-block__card-logo-image\" \/><\/div><div class=\"under-navigation-social-proof-block__card-logo\"><img 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15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_0\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_1)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_1\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_2)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_2\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_3)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"under-navigation-social-proof-block__card-content\"><p class=\"under-navigation-social-proof-block__card-number\">25,000+&nbsp;<\/p><p class=\"under-navigation-social-proof-block__card-label\">Kunden<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-seo-hero wp-block-cloudtalk-seo-hero\"><div class=\"sh\"><h1 class=\"sh__title\">NiCE CXone Bewertung 2026:\u2028<br>Funktionen, Preise &amp; Nutzerfeedback<\/h1><p class=\"sh__description\">Interessiert an NiCE? Entdecken Sie, was echte Nutzer \u00fcber Anrufqualit\u00e4t, Funktionen und Support sagen \u2013 und sehen Sie, wie CloudTalk im Vergleich abschneidet.<\/p><div class=\"sh__buttons wp-block-buttons\"><div class=\"wp-block-button btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/de\/demo-vereinbaren\/\" class=\"wp-block-button__link wp-element-button\">CloudTalk Demo erhalten<\/a><\/div><div class=\"wp-block-button btn-ghost btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/nice-cxone-alternative\/\" class=\"wp-block-button__link wp-element-button\">NiCE Alternativen \u2192<\/a><\/div><\/div><\/div><\/div>\n\n\n<div class=\"wp-block-cloudtalk-row\" style=\"--column-widths:minmax(0, 280px) minmax(660px, 1fr) minmax(0, 280px);--mobile-order-1:2;--mobile-order-2:3;--mobile-order-3:1\">\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"wp-block-cloudtalk-table-of-contents\" data-level-depth=\"3\" data-total-items=\"3\"><div class=\"toc__heading\">Table of contents<\/div><div class=\"toc__list\"><div class=\"toc__item level-2\"><a href=\"#was-ist-nice-cxone\">Was ist NiCE CXone?<\/a><\/div><div class=\"toc__item level-3\"><a href=\"#was-sind-die-wichtigsten-funktionen-von-nice-cxone\">Was sind die wichtigsten Funktionen von NiCE CXone?<\/a><\/div><div class=\"toc__item level-2\"><a href=\"#was-nutzer-ueber-nice-cxone-sagen\">Was Nutzer \u00fcber NiCE CXone sagen<\/a><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><h2 id=\"was-ist-nice-cxone\" class=\"wp-block-heading\">Was ist NiCE CXone?<\/h2>\n\n<p>NiCE ist einer der gr\u00f6\u00dften und \u00e4ltesten <a href=\"https:\/\/www.cloudtalk.io\/de\/blog\/was-ist-contact-center-as-a-service-ccaas-und-warum-brauchen-sie-es\/\">CCaaS-Anbieter<\/a> weltweit mit Kunden in \u00fcber 150 L\u00e4ndern. Seine f\u00fchrende Contact Center-Plattform, CXone, basiert auf drei S\u00e4ulen: Engagement Orchestration, Workforce Empowerment und <a href=\"https:\/\/www.cloudtalk.io\/de\/blog\/was-sind-ki-sprachagenten\/\">Agentic Experience Automation<\/a>.<\/p>\n\n<p>NiCE ist seit 11 aufeinanderfolgenden Jahren ein Gartner Magic Quadrant Leader f\u00fcr CCaaS und dominiert die Spitze des Marktes. F\u00fcr Fortune-500-Contact Center mit dedizierten Administratoren und dem Budget, 15\u201330 % der Kosten des ersten Jahres f\u00fcr professionelle Dienstleistungen zu absorbieren, ist die Tiefe der Plattform herausragend.<\/p>\n\n<p>Komplizierter wird es unterhalb der Enterprise-Ebene. NiCE hat 2025 eine auf <a href=\"https:\/\/www.cloudtalk.io\/blog\/small-business-call-center-software\/\">KMU<\/a> zugeschnittene Seite hinzugef\u00fcgt, aber Rezensenten nennen immer wieder SKU-Komplexit\u00e4t, mehrmonatige Implementierungen, Windows-exklusive Studio-Skripterstellung und TAM-abh\u00e4ngige Support-Qualit\u00e4t als Reibungspunkte f\u00fcr Teams unter ~200 Agenten. <\/p>\n\n\n<div class=\"wp-block-cloudtalk-summary\"><div class=\"summary-block summary-block--sm\"><h3 id=\"was-sind-die-wichtigsten-funktionen-von-nice-cxone\" class=\"wp-block-heading\">Was sind die wichtigsten Funktionen von NiCE CXone?<\/h3>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Omnichannel-Routing \u00fcber mehr als 30 Kan\u00e4le: Sprache, SMS, E-Mail, Chat, soziale Medien, Messaging, Video                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Agentic Experience Automation: KI-Agenten f\u00fcr Self-Service, Vertrieb und Prozessautomatisierung                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        NiCE Cognigy: konversationelle + agentische KI f\u00fcr Unternehmen in \u00fcber 100 Sprachen                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        HIPAA, GDPR, PCI-DSS, SOC 2 Konformit\u00e4t \u00b7 souver\u00e4ne Cloud-Bereitstellungen verf\u00fcgbar                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Integrationen mit Salesforce, ServiceNow, Microsoft Dynamics, Teams, Zoom; im AWS Marketplace verf\u00fcgbar                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Interaktionsanalyse \u00fcber 100 % der Sprach- und digitalen Interaktionen (ab Complete-Tier)                    <\/div>\n                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div><\/div><\/div>\n\n\n<h2 id=\"was-nutzer-ueber-nice-cxone-sagen\" class=\"wp-block-heading\">Was Nutzer \u00fcber NiCE CXone sagen <\/h2>\n\n<p>Basierend auf \u00fcber 2000 verifizierten Bewertungen von G2, Capterra und Trustpilot<\/p>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--pros wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude0a Was Nutzer lieben<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Exzellentes Workforce Management, Qualit\u00e4tsmanagement und Analysen f\u00fcr Unternehmen                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Kontinuierliche Innovation: Einf\u00fchrung von agentischer KI, Cognigy-Integration, AutoSummary, Copilot f\u00fcr Agenten                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Sehr leistungsf\u00e4hig in Kombination mit einem guten Technical Account Manager und einem starken Implementierungspartner                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Compliance- und Sovereign-Cloud-Optionen f\u00fcr regulierte Branchen (Finanzdienstleistungen, Gesundheitswesen, Regierung)                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u201eCxone hilft uns, Anrufe zu t\u00e4tigen und unsere Zeitpl\u00e4ne zu speichern. Zuvor mussten wir zwei verschiedene Apps verwenden, um diese beiden Aufgaben zu erledigen.\u201c<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">Nilesh S.<\/div><div class=\"quote-block__position\">Kundensupport-Administrator<\/div><\/div><\/div><a href=\"https:\/\/www.g2.com\/products\/nice-cxone\/reviews\/nice-cxone-review-12717141\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Vollst\u00e4ndige Bewertung <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--cons wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude24 Was Nutzer hassen<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Undurchsichtige und SKU-lastige Preisgestaltung \u2013 WFM, QM, AutoSummary, Copilot, KI-Routing, Outbound-Kampagnen und verbrauchsbasierte Add-ons sind h\u00e4ufig separat erh\u00e4ltlich. 3\u20135 % j\u00e4hrliche Preiserh\u00f6hung inklusive.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Die Implementierung dauert routinem\u00e4\u00dfig Monate, nicht Wochen \u2013 unabh\u00e4ngige Benchmarks beziffern die Kosten f\u00fcr professionelle Dienstleistungen auf 15\u201330 % der Kosten im ersten Jahr.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Studio-Anrufablauf-Skripterstellung ist nur f\u00fcr Windows verf\u00fcgbar und wird als veraltet beschrieben \u2013 propriet\u00e4res Wissen oder kostenpflichtige Dienste erforderlich.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Das Reporting kann inkonsistent sein \u2013 automatisierte Berichte stimmen nicht immer mit benutzerdefinierten Berichten \u00fcberein.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Rezensenten berichten von Einfrieren, erzwungenen Abmeldungen und Langsamkeit, wenn der umfangreichere Funktionsumfang voll ausgelastet ist.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u201eEs gef\u00e4llt mir nicht, dass die Anrufe auf NiCE CXone manchmal unterbrochen werden oder zuf\u00e4llig abbrechen. Es ist frustrierend, weil es nicht nur mir passiert; andere Agenten erleben dies ebenfalls, daher bin ich sicher, dass es kein Netzwerkproblem ist. Die App funktioniert auch nicht gut mit VDI-Sitzungen, was unpraktisch ist.\u201c<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">Makayla R.<\/div><div class=\"quote-block__position\">Pharmazeutisch-technische Assistentin<\/div><\/div><\/div><a href=\"https:\/\/www.g2.com\/products\/nice-cxone\/reviews\/nice-cxone-review-12722327\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Vollst\u00e4ndige Bewertung <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div style=\"--rcc-slides-per-view: 2;\" class=\"wp-block-cloudtalk-review-card-carousel rcc--post-content wp-block-cloudtalk-review-card-carousel\" data-display-mode=\"post-content\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">Was sagen die Leute \u00fcber NiCE CXone auf G2?<\/h2><p class=\"rcc__description\">Sehen Sie, was echte Nutzer \u00fcber das Produkt NiCE CXone auf G2 sagen \u2013 ehrliche Bewertungen, reale Erfahrungen und Feedback von Teams, die es genutzt haben.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"G2 Logo\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"3.5 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star review-card__star--half\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><defs><linearGradient id=\"halfStar\"><stop offset=\"55%\" stop-color=\"#F59E0B\"\/><stop offset=\"55%\" stop-color=\"#F5F5F5\"\/><\/linearGradient><\/defs><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"url(#halfStar)\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u201eIch mag die M\u00f6glichkeit zu sehen, welche Leads \u00fcbrig waren und wie viele f\u00fcr die Wahl angestellt waren. Das Reporting war schwer verst\u00e4ndlich. Es wurde besser, war aber immer noch der schlechteste Teil\u201c<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Stephen A.<\/span><span class=\"review-card__tag review-card__tag--gray\">Mittelstand<\/span><\/div><p class=\"review-card__company\">Firmenname<\/p><p class=\"review-card__position\">Systemadministrator<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/G2.svg\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"4 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u201eWas mir am besten gef\u00e4llt, ist, dass es sehr einfach zu navigieren ist. Es ist einfach, verschiedene Dinge anzusehen, da man mehrere Tabs \u00f6ffnen kann. Es ist einfach, sich zurechtzufinden. Es ist einfach, Tabs oder verschiedene Dinge und Widgets hinzuzuf\u00fcgen, das ist das Wichtigste, was mir gef\u00e4llt.\u201c<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Ashley H.<\/span><span class=\"review-card__tag review-card__tag--gray\">Mittelstand<\/span><\/div><p class=\"review-card__position\">Kundenbetreuer<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"G2 Logo\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"4 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u201eNICE CXone Mpower kann manchmal Agenten bei eingehenden Anrufen blockieren, wenn mehrere Anwendungen gleichzeitig laufen und sich gegenseitig st\u00f6ren.\u201c<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Verifizierter Nutzer<\/span><span class=\"review-card__tag review-card__tag--gray\">Mittelstand<\/span><\/div><p class=\"review-card__position\">Versicherungsbranche<\/p><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"ci ci--sticky wp-block-cloudtalk-content-item\"><div class=\"ci__header\"><img decoding=\"async\" class=\"ci__icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/NiCE_Logo-Artwork_RGB_Master-file_NiCE-Logo_Black_Blue-dot-scaled.png\" alt=\"\" width=\"32\" height=\"32\" loading=\"lazy\" \/><span class=\"ci__name\">NiCE CXone<\/span><\/div><div class=\"ci__items\"><div class=\"ci__item\"><span class=\"ci__label\">Gegr\u00fcndet<\/span><span class=\"ci__value\">2017<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Teamgr\u00f6\u00dfe<\/span><span class=\"ci__value\">\u00dcber 8000 Mitarbeiter<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Abdeckung<\/span><span class=\"ci__value\">\u00dcber 150 L\u00e4nder<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">G2 Bewertung<\/span><span class=\"ci__value\">4.3\/5<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Startpreis<\/span><span class=\"ci__value\">\u20ac110 \/Agent\/Monat<\/span><\/div><\/div><\/div><\/div>\n<\/div>\n\n\n<div class=\"wp-block-cloudtalk-homepage-hero-section wp-block-cloudtalk-homepage-hero-section\"><div class=\"homepage-hero-section homepage-hero-section--has-top-border\"><div class=\"homepage-hero-section__content\"><div class=\"homepage-hero-section__tags\"><span class=\"homepage-hero-section__tag\"><span>CloudTalk &#8211; #1 NiCE CXone Alternative<\/span><\/span><span class=\"homepage-hero-section__tag homepage-hero-section__tag--highlighted\"><img loading=\"lazy\" decoding=\"async\" class=\"homepage-hero-section__tag-icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"\" width=\"16\" height=\"16\" \/><span>2025 Winter Leader<\/span><\/span><\/div><div class=\"homepage-hero-section__headline\"><h2>Suchen Sie eine NiCE CXone Alternative?<\/h2><\/div><div class=\"homepage-hero-section__description\"><p>Erfahren Sie, warum 4,000+ Unternehmen zu CloudTalk gewechselt sind, um eine \u00fcberragende Anrufqualit\u00e4t und KI-gest\u00fctzte Funktionen zu erhalten.<\/p><\/div><div class=\"homepage-hero-section__buttons\"><a href=\"https:\/\/www.cloudtalk.io\/de\/demo-vereinbaren\/\" class=\"btn btn-regular btn-secondary\">Demo erhalten<\/a><a href=\"https:\/\/www.cloudtalk.io\/blog\/nice-cxone-pricing\/\" class=\"btn btn-regular btn-ghost\">Vergleich ansehen<\/a><\/div><div class=\"homepage-hero-section__logo-carousel\"><div class=\"wp-block-cloudtalk-logo-carousel wp-block-cloudtalk-logo-carousel\"><\/div><\/div><div class=\"homepage-hero-section__image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Product_Design.png\" alt=\"Hero image\" \/><div class=\"homepage-hero-section__video-blocks\"><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--1\"><div class=\"homepage-hero-section__video-text\">Lieblingsintegrationen hinzuf\u00fcgen<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Integracie_184x60.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--2\"><div class=\"homepage-hero-section__video-text\">Lokale Nummern erhalten<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Numbers_184x89.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--3\"><div class=\"homepage-hero-section__video-text\">KI-Sprachagenten hinzuf\u00fcgen<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Video_184x109.mp4\" autoplay loop playsinline muted><\/video><\/div><\/div><\/div><div class=\"homepage-hero-section__feature-highlights\"><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"22\" viewBox=\"0 0 23 22\" fill=\"none\"><path d=\"M14.5 2.5V1M18.4393 3.56066L19.5 2.5M19.5103 7.5H21.0103M20.9506 12C20.4489 17.0533 16.1853 21 11 21C5.47715 21 1 16.5228 1 11C1 5.81465 4.94668 1.5511 10 1.04938M11 7H15V11M14.6197 7C12.2653 10.3276 8.38636 12.5 4 12.5C2.9971 12.5 2.02072 12.3864 1.08302 12.1715\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Auf G2 top-bewertet<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>CloudTalk wird auf G2 konstant hoch bewertet und hilft Teams, schneller zu starten, Komplexit\u00e4t zu vermeiden und sich auf ein Telefonsystem zu verlassen, das vom ersten Tag an wie erwartet funktioniert.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 16C12.866 16 16 12.866 16 9C16 5.13401 12.866 2 9 2C5.13401 2 2 5.13401 2 9C2 12.866 5.13401 16 9 16Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M15 22C18.866 22 22 18.866 22 15C22 11.134 18.866 8 15 8C11.134 8 8 11.134 8 15C8 18.866 11.134 22 15 22Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>\u00dcber 100 Integrationen<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Ihre CRM-, Helpdesk- und Vertriebstools kommunizieren bereits miteinander. CloudTalk schlie\u00dft sich einfach dem Gespr\u00e4ch an und macht es deutlich produktiver.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M2.68675 15.6451L4.59494 14.5435C4.6983 14.4839 4.8196 14.4631 4.9369 14.4851L8.6914 15.1878C8.99995 15.2455 9.28478 15.008 9.28338 14.6941L9.26876 11.4045C9.26836 11.3151 9.29193 11.2272 9.33701 11.15L11.2317 7.90621C11.3303 7.73739 11.3215 7.52658 11.2091 7.3666L8.01892 2.82568M19.0002 4.85905C13.5002 7.50004 16.5 11 17.5002 11.5C19.3773 12.4384 21.9876 12.5 21.9876 12.5C21.9958 12.3344 22 12.1677 22 12C22 6.47715 17.5228 2 12 2C6.47715 2 2 6.47715 2 12C2 17.5228 6.47715 22 12 22C12.1677 22 12.3344 21.9959 12.5 21.9877M16.7578 21.9398L13.591 13.591L21.9398 16.7578L18.2376 18.2376L16.7578 21.9398Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Abdeckung in \u00fcber 160 L\u00e4ndern<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Von nebenan bis auf der ganzen Welt h\u00e4lt CloudTalk Ihre Anrufe klar, lokal und bereit, mit Ihrem Gesch\u00e4ft zu wachsen.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<section class=\"cs cs--bg-gradient-to-blue cs--layout-stacked wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">CloudTalk vs. CXone: Im direkten Vergleich<\/h2><p class=\"cs__description\">Erfahren Sie, wie CloudTalk dort \u00fcberragende Leistung liefert, wo es am wichtigsten ist<\/p><\/div><\/div>\n<div class=\"cs__content\"><div class=\"wp-block-cloudtalk-before-after-table\"><div class=\"bat__table\"><div class=\"bat__row bat__row--header\"><div class=\"bat__cell bat__cell--label\"><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__column-header\">NiCE CXone<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__column-header\">CloudTalk<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Preistransparenz<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">\u20ac110\u2013\u20ac249 pro Agent vor WFM, QM, AutoSummary, Copilot, KI-Routing, Outbound-Kampagnen und verbrauchsabh\u00e4ngigen Add-ons. 3\u20135 % j\u00e4hrliche Preiserh\u00f6hung inklusive.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Der \u20ac19 Lite-Tarif mit einem modulareren Ansatz, der es Ihnen erm\u00f6glicht, nur f\u00fcr die erweiterte KI oder W\u00e4hlfunktionen zu zahlen, die Ihr Team tats\u00e4chlich nutzt.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Zeit bis zur Wertsch\u00f6pfung<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Die Implementierung dauert routinem\u00e4\u00dfig Monate. Professionelle Dienstleistungen erh\u00f6hen die Kosten im ersten Jahr um 15\u201330 %. Studio-Skripting erfordert Windows + propriet\u00e4re Schulung.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Die meisten Teams konfigurieren CRM, erstellen Anruf-Flows und f\u00fchren Live-Anrufe an einem einzigen Nachmittag durch. Keine Abh\u00e4ngigkeit von professionellen Dienstleistungen f\u00fcr den Start.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Support-Konsistenz<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Rezensenten beschreiben die Supportqualit\u00e4t als TAM-abh\u00e4ngig \u2013 die Ergebnisse h\u00e4ngen stark davon ab, welcher Technische Account Manager Ihnen zugewiesen wird.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Reaktionsschneller, personalisierter Support wird durchweg als St\u00e4rke genannt. Benannte CSMs in kostenpflichtigen Tarifen, ohne ein reines Enterprise-Supportpaket zu ben\u00f6tigen.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Routing-Flexibilit\u00e4t<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">CXone Studio ist nur f\u00fcr Windows verf\u00fcgbar und propriet\u00e4r. Routing-\u00c4nderungen erfordern in der Regel ein Ticket, kostenpflichtige Dienste oder eine Partnerbeteiligung.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Browserbasierter Drag-and-Drop Call Flow Designer. Nicht-technische Administratoren erstellen IVRs, Warteschlangen und Routing-Regeln, ohne ein Ticket einreichen zu m\u00fcssen.<\/span><\/div><\/div><\/div><div class=\"bat__slider\" aria-label=\"Comparison cards\"><div class=\"bat__slider-track\"><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Preistransparenz<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>NiCE CXone:<\/strong> \u20ac110\u2013\u20ac249 pro Agent vor WFM, QM, AutoSummary, Copilot, KI-Routing, Outbound-Kampagnen und verbrauchsabh\u00e4ngigen Add-ons. 3\u20135 % j\u00e4hrliche Preiserh\u00f6hung inklusive.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Der \u20ac19 Lite-Tarif mit einem modulareren Ansatz, der es Ihnen erm\u00f6glicht, nur f\u00fcr die erweiterte KI oder W\u00e4hlfunktionen zu zahlen, die Ihr Team tats\u00e4chlich nutzt.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Zeit bis zur Wertsch\u00f6pfung<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>NiCE CXone:<\/strong> Die Implementierung dauert routinem\u00e4\u00dfig Monate. Professionelle Dienstleistungen erh\u00f6hen die Kosten im ersten Jahr um 15\u201330 %. Studio-Skripting erfordert Windows + propriet\u00e4re Schulung.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Die meisten Teams konfigurieren CRM, erstellen Anruf-Flows und f\u00fchren Live-Anrufe an einem einzigen Nachmittag durch. Keine Abh\u00e4ngigkeit von professionellen Dienstleistungen f\u00fcr den Start.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Support-Konsistenz<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>NiCE CXone:<\/strong> Rezensenten beschreiben die Supportqualit\u00e4t als TAM-abh\u00e4ngig \u2013 die Ergebnisse h\u00e4ngen stark davon ab, welcher Technische Account Manager Ihnen zugewiesen wird.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Reaktionsschneller, personalisierter Support wird durchweg als St\u00e4rke genannt. Benannte CSMs in kostenpflichtigen Tarifen, ohne ein reines Enterprise-Supportpaket zu ben\u00f6tigen.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Routing-Flexibilit\u00e4t<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>NiCE CXone:<\/strong> CXone Studio ist nur f\u00fcr Windows verf\u00fcgbar und propriet\u00e4r. Routing-\u00c4nderungen erfordern in der Regel ein Ticket, kostenpflichtige Dienste oder eine Partnerbeteiligung.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Browserbasierter Drag-and-Drop Call Flow Designer. Nicht-technische Administratoren erstellen IVRs, Warteschlangen und Routing-Regeln, ohne ein Ticket einreichen zu m\u00fcssen.<\/span><\/div><\/div><\/div><div class=\"bat__slider-dots\" role=\"tablist\" aria-label=\"Slide navigation\"><\/div><\/div><\/div><\/div>\n<\/div><\/section>\n\n<section class=\"cs cs--bg-white cs--layout-inline cs--has-top-border wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">Warum CloudTalk statt NiCE CXone w\u00e4hlen<\/h2><p class=\"cs__description\">Die f\u00fcnf Funktionen, die sich NiCE CXone-Kunden vom ersten Tag an gew\u00fcnscht h\u00e4tten.<\/p><\/div><\/div>\n<div class=\"cs__content\"><div style=\"--fcg-cols: 3\" class=\"fcg wp-block-cloudtalk-feature-card-grid\"><div class=\"fcg__grid\"><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M12 12L7.72711 8.43926C7.09226 7.91022 6.77484 7.6457 6.54664 7.32144C6.34444 7.03413 6.19429 6.71354 6.10301 6.37428C6 5.99139 6 5.57819 6 4.7518V2M12 12L16.2729 8.43926C16.9077 7.91022 17.2252 7.6457 17.4534 7.32144C17.6556 7.03413 17.8057 6.71354 17.897 6.37428C18 5.99139 18 5.57819 18 4.7518V2M12 12L7.72711 15.5607C7.09226 16.0898 6.77484 16.3543 6.54664 16.6786C6.34444 16.9659 6.19429 17.2865 6.10301 17.6257C6 18.0086 6 18.4218 6 19.2482V22M12 12L16.2729 15.5607C16.9077 16.0898 17.2252 16.3543 17.4534 16.6786C17.6556 16.9659 17.8057 17.2865 17.897 17.6257C18 18.0086 18 18.4218 18 19.2482V22M4 2H20M4 22H20\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>Tage, nicht Monate, bis zum Go-Live<\/strong><\/h3><p class=\"fc__desc\">CXone-Implementierungen dauern Wochen oder Monate und erfordern oft Implementierungspartner. CloudTalks Drag-and-Drop-Einrichtung erm\u00f6glicht es Teams, an einem Nachmittag einsatzbereit zu sein und innerhalb einer Woche vollst\u00e4ndig hochzufahren.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M13.5295 8.35186C12.9571 8.75995 12.2566 9 11.5 9C9.567 9 8 7.433 8 5.5C8 3.567 9.567 2 11.5 2C12.753 2 13.8522 2.65842 14.4705 3.64814M6 20.0872H8.61029C8.95063 20.0872 9.28888 20.1277 9.61881 20.2086L12.3769 20.8789C12.9753 21.0247 13.5988 21.0388 14.2035 20.9214L17.253 20.3281C18.0585 20.1712 18.7996 19.7854 19.3803 19.2205L21.5379 17.1217C22.154 16.5234 22.154 15.5524 21.5379 14.9531C20.9832 14.4134 20.1047 14.3527 19.4771 14.8103L16.9626 16.6449C16.6025 16.9081 16.1643 17.0498 15.7137 17.0498H13.2855L14.8311 17.0498C15.7022 17.0498 16.4079 16.3633 16.4079 15.5159V15.2091C16.4079 14.5055 15.9156 13.892 15.2141 13.7219L12.8286 13.1417C12.4404 13.0476 12.0428 13 11.6431 13C10.6783 13 8.93189 13.7988 8.93189 13.7988L6 15.0249M20 6.5C20 8.433 18.433 10 16.5 10C14.567 10 13 8.433 13 6.5C13 4.567 14.567 3 16.5 3C18.433 3 20 4.567 20 6.5ZM2 14.6L2 20.4C2 20.9601 2 21.2401 2.10899 21.454C2.20487 21.6422 2.35785 21.7951 2.54601 21.891C2.75992 22 3.03995 22 3.6 22H4.4C4.96005 22 5.24008 22 5.45399 21.891C5.64215 21.7951 5.79513 21.6422 5.89101 21.454C6 21.2401 6 20.9601 6 20.4V14.6C6 14.0399 6 13.7599 5.89101 13.546C5.79513 13.3578 5.64215 13.2049 5.45399 13.109C5.24008 13 4.96005 13 4.4 13L3.6 13C3.03995 13 2.75992 13 2.54601 13.109C2.35785 13.2049 2.20487 13.3578 2.10899 13.546C2 13.7599 2 14.0399 2 14.6Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>Planbare Preisgestaltung pro Platz<\/strong><\/h3><p class=\"fc__desc\">Die hohen Startpreise von CXone (\u00fcber \u20ac110) steigen mit verbrauchsabh\u00e4ngigen Add-ons und professionellen Servicegeb\u00fchren weiter an. <a href=\"https:\/\/www.cloudtalk.io\/de\/preise-der-callcenter-software\/\">CloudTalk<\/a> bietet feste, kalkulierbare Pl\u00e4ne pro Platz, bei denen Kernfunktionen enthalten sind.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6.5 19C4.01472 19 2 16.9853 2 14.5C2 12.1564 3.79151 10.2313 6.07974 10.0194C6.54781 7.17213 9.02024 5 12 5C14.9798 5 17.4522 7.17213 17.9203 10.0194C20.2085 10.2313 22 12.1564 22 14.5C22 16.9853 19.9853 19 17.5 19C13.1102 19 10.3433 19 6.5 19Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>Modernes, browserbasiertes Routing<\/strong><\/h3><p class=\"fc__desc\">CXone Studio ist nur f\u00fcr Windows verf\u00fcgbar und komplex, \u00c4nderungen erfordern oft Support-Tickets. <a href=\"https:\/\/www.cloudtalk.io\/web-dialer\/\">CloudTalks browserbasierter<\/a> Designer erm\u00f6glicht es nicht-technischen Administratoren, Flows in Minutenschnelle zu aktualisieren.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 9V6C9 4.34315 7.65685 3 6 3C4.34315 3 3 4.34315 3 6C3 7.65685 4.34315 9 6 9H9ZM9 9V15M9 9H15M9 15V18C9 19.6569 7.65685 21 6 21C4.34315 21 3 19.6569 3 18C3 16.3431 4.34315 15 6 15H9ZM9 15H15M15 15H18C19.6569 15 21 16.3431 21 18C21 19.6569 19.6569 21 18 21C16.3431 21 15 19.6569 15 18V15ZM15 15V9M15 9V6C15 4.34315 16.3431 3 18 3C19.6569 3 21 4.34315 21 6C21 7.65685 19.6569 9 18 9H15Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>Zuverl\u00e4ssiger, menschlicher Support<\/strong><\/h3><p class=\"fc__desc\">Die Supportqualit\u00e4t von CXone ist oft inkonsistent und stark vom zugewiesenen Account Manager abh\u00e4ngig. CloudTalk wird f\u00fcr reaktionsschnellen, personalisierten Support in allen Kundensegmenten gelobt.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 12L11 14L15.5 9.5M9.2019 20.6009C9.52965 20.5575 9.86073 20.6464 10.1218 20.8475L11.3251 21.7708C11.7228 22.0764 12.2761 22.0764 12.6727 21.7708L13.9215 20.812C14.1548 20.6331 14.4492 20.5542 14.7403 20.5931L16.3024 20.7986C16.799 20.8642 17.2779 20.5875 17.4701 20.1242L18.0712 18.6709C18.1834 18.3987 18.3989 18.1832 18.6711 18.0709L20.1243 17.4698C20.5876 17.2787 20.8643 16.7988 20.7987 16.3021L20.601 14.7966C20.5576 14.4688 20.6465 14.1377 20.8476 13.8766L21.7709 12.6733C22.0764 12.2755 22.0764 11.7222 21.7709 11.3256L20.812 10.0767C20.6332 9.84339 20.5543 9.54896 20.5932 9.25785L20.7987 7.69568C20.8643 7.19902 20.5876 6.72015 20.1243 6.52793L18.6711 5.92684C18.3989 5.81462 18.1834 5.59907 18.0712 5.32685L17.4701 3.87356C17.279 3.41024 16.799 3.13358 16.3024 3.19913L14.7403 3.40468C14.4492 3.44468 14.1548 3.36579 13.9226 3.18802L12.6738 2.22916C12.2761 1.92361 11.7228 1.92361 11.3262 2.22916L10.0774 3.18802C9.84407 3.36579 9.54965 3.44468 9.25856 3.40691L7.69647 3.20136C7.19984 3.1358 6.721 3.41246 6.52879 3.87578L5.92884 5.32907C5.81552 5.60018 5.59998 5.81573 5.32889 5.92906L3.87568 6.52904C3.41238 6.72126 3.13574 7.20013 3.20129 7.69679L3.40683 9.25897C3.4446 9.55007 3.36572 9.8445 3.18796 10.0767L2.22915 11.3256C1.92362 11.7233 1.92362 12.2767 2.22915 12.6733L3.18796 13.9222C3.36683 14.1555 3.44571 14.4499 3.40683 14.741L3.20129 16.3032C3.13574 16.7999 3.41238 17.2787 3.87568 17.471L5.32889 18.0721C5.60109 18.1843 5.81663 18.3998 5.92884 18.672L6.5299 20.1253C6.721 20.5887 7.20096 20.8653 7.69758 20.7998L9.2019 20.6009Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>Ideal f\u00fcr den Mittelstand<\/strong><\/h3><p class=\"fc__desc\">CXone ist f\u00fcr massive Enterprise-Anforderungen (200+ Pl\u00e4tze) konzipiert. CloudTalk bietet die High-End-Funktionen, die <a href=\"https:\/\/www.cloudtalk.io\/de\/blog\/callcenter-telefonlosungen\/\">KMU- und Mittelstandsteams<\/a> t\u00e4glich nutzen, ohne die betriebliche Komplexit\u00e4t oder mehrj\u00e4hrige Bindungen.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 17.5H3.5M6.5 12H2M9 6.5H4M17 3L10.4036 12.235C10.1116 12.6438 9.96562 12.8481 9.97194 13.0185C9.97744 13.1669 10.0486 13.3051 10.1661 13.3958C10.3011 13.5 10.5522 13.5 11.0546 13.5H16L15 21L21.5964 11.765C21.8884 11.3562 22.0344 11.1519 22.0281 10.9815C22.0226 10.8331 21.9514 10.6949 21.8339 10.6042C21.6989 10.5 21.4478 10.5 20.9454 10.5H16L17 3Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>Zug\u00e4ngliche KI-Intelligenz<\/strong><\/h3><p class=\"fc__desc\">CXone sperrt seine beste KI (AutoSummary, Copilot) hinter einem Tarif von \u20ac209\/Agent. <a href=\"https:\/\/www.cloudtalk.io\/de\/ki-gestuetzte-konversationsintelligenz\/\">CloudTalk AI<\/a> bietet Transkription, Zusammenfassungen und Sentiment-Analyse in allen KI-f\u00e4higen Tarifen.<\/p><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/section>\n\n<div style=\"--rcc-slides-per-view: 2;\" class=\"wp-block-cloudtalk-review-card-carousel rcc--has-top-border wp-block-cloudtalk-review-card-carousel\" data-display-mode=\"section\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">Unternehmen, die zu CloudTalk gewechselt sind<\/h2><p class=\"rcc__description\">Echte Ergebnisse von echten Unternehmen, die gewechselt sind \u2013 und es nie bereut haben.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201eAuf der alten Plattform gab es keine automatische Ticketerstellung. Wir mussten die Protokolle manuell \u00fcberpr\u00fcfen, um zu sehen, welche Anrufe verpasst wurden und ob sie nachverfolgt wurden. Das machte es schwierig, genau zu verfolgen, wie viele Anrufe wir verpasst oder bearbeiten konnten.\u201c<br><br>\u201eNachdem wir zu CloudTalk gewechselt sind, gingen unsere verpassten Anrufe um 23 % zur\u00fcck. Das ist nicht nur eine Zahl; das sind Kunden, mit denen wir uns verbinden k\u00f6nnen, bevor es zu sp\u00e4t ist.\u201c<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Ayif Amrullah<\/cite><p class=\"social-proof-block__position\">Leiter des Lieferantenbetriebs bei Aspire<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">23%<\/span><span class=\"social-proof-block__statistic-description\">R\u00fcckgang verpasster Anrufe<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">50%<\/span><span class=\"social-proof-block__statistic-description\">Schnellere QS durch Analysen<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/aspire-logo-dark.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/aspire\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201eWir hatten keine vertrauensw\u00fcrdigen Daten. Berichte stimmten nicht \u00fcberein, Anrufe wurden nicht richtig aufgezeichnet, und sogar Abrechnungsdifferenzen wurden zu einem wiederkehrenden Problem.\u201c<br><br>\u201eMit CloudTalk haben wir endlich Transparenz. Wir k\u00f6nnen sehen, welche Teams Anrufe bearbeiten und ob sie die richtigen daf\u00fcr sind. Das erm\u00f6glicht es uns, die Arbeitslasten neu zu verteilen.\u201c<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Ana Pestana<\/cite><p class=\"social-proof-block__position\">Koordinatorin f\u00fcr Kundenerfahrung bei Alura<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">100%<\/span><span class=\"social-proof-block__statistic-description\">R\u00fcckgang der t\u00e4glichen Beschwerden<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">Nahtlose<\/span><span class=\"social-proof-block__statistic-description\">Integrationen mit Helpdesk und Freshdesk<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/alura.png\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/alura\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201eWir lagen bei Aircall bei einer Abnahmerate von 20\u201330 %. Mit CloudTalk haben wir 40\u201350 % erreicht. Das hat den entscheidenden Unterschied gemacht.\u201c<br><br>\u201eWir nutzen die Tag-Funktion h\u00e4ufig, um zu verfolgen, wo sich Leads im Funnel befinden. Und das Dashboard hilft jedem Mitarbeiter, seinen aktuellen Stand zu sehen.\u201c<br><br><br><br><\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Syon Joshi<\/cite><p class=\"social-proof-block__position\">Marketingleiter bei Velu<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">50%<\/span><span class=\"social-proof-block__statistic-description\">Abnahmeraten<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">Volle<\/span><span class=\"social-proof-block__statistic-description\">Transparenz \u00fcber die Leistung der Mitarbeiter<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/velu-logo-dark.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/velu\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-faq wp-block-cloudtalk-faq--white wp-block-cloudtalk-faq--has-top-border wp-block-cloudtalk-faq-v2\" data-display-mode=\"section\"><div class=\"faq-block\"><div class=\"faq-block__header\"><h2 class=\"faq-block__title\">Frequently Asked Questions<\/h2><\/div><div class=\"faq-block__items\"><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-57\"><h3 class=\"faq-item__question-text\"><strong>Was sind die wahren Kosten der Omnichannel Suite von CXone?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-57\"><div class=\"faq-item__answer\"><p>W\u00e4hrend der Einstiegspreis bei \u20ac110 liegt, sind wesentliche Funktionen wie Workforce Management und Outbound-Kampagnen oft gesperrt oder werden als verbrauchsbasierte Add-ons abgerechnet. Die meisten Teams stellen fest, dass eine fr\u00fchzeitige \u00dcberpr\u00fcfung der <a href=\"https:\/\/www.cloudtalk.io\/de\/preise-der-callcenter-software\/\" target=\"_blank\" rel=\"noreferrer noopener\">Preise<\/a> hilft, versteckte professionelle Servicegeb\u00fchren und die SKU-Ausbreitung zu vermeiden, die bei \u00e4lteren Anbietern \u00fcblich sind.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-58\"><h3 class=\"faq-item__question-text\"><strong>Wie unterscheidet sich der Implementierungszeitplan zwischen den Plattformen?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-58\"><div class=\"faq-item__answer\"><p>CXone-Implementierungen sind in der Regel mehrmonatige Enterprise-Programme, die eine Konfiguration und Tests durch Implementierungspartner erfordern. Im Gegensatz dazu nutzen wachstumsstarke Teams oft native <a href=\"https:\/\/www.cloudtalk.io\/de\/call-center-integration-fuer-hubspot\/\" target=\"_blank\" rel=\"noreferrer noopener\">HubSpot<\/a>&#8211; oder Salesforce-Konnektoren, um an einem einzigen Nachmittag einsatzbereit zu sein, anstatt wochenlang auf einen verwalteten Go-Live zu warten.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-59\"><h3 class=\"faq-item__question-text\"><strong>Ist Windows zur Verwaltung von Anruf-Routing und IVRs erforderlich?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-59\"><div class=\"faq-item__answer\"><p>CXone Studio bleibt eine reine Windows-Desktopanwendung, was die Agilit\u00e4t f\u00fcr moderne Betriebsleiter einschr\u00e4nken kann. Der Wechsel zu einem browserbasierten <a href=\"https:\/\/www.cloudtalk.io\/de\/anrufablauf-designer\/\" target=\"_blank\" rel=\"noreferrer noopener\">Call Flow Designer<\/a> erm\u00f6glicht es nicht-technischen Administratoren, Feiertagswarteschlangen und Routing-Regeln in Minutenschnelle von jedem Ger\u00e4t oder Betriebssystem aus zu aktualisieren.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-60\"><h3 class=\"faq-item__question-text\"><strong>Wie zug\u00e4nglich sind KI-Funktionen wie AutoSummary und Stimmungsanalyse?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-60\"><div class=\"faq-item__answer\"><p>Erweiterte KI-Tools sind in der Regel den teuersten Tarifen von CXone vorbehalten oder werden als separate Module verkauft, die individuelle Rollouts erfordern. CloudTalk integriert <a href=\"https:\/\/www.cloudtalk.io\/de\/ki-gestuetzte-konversationsintelligenz\/\" target=\"_blank\" rel=\"noreferrer noopener\">KI<\/a> \u2013 einschlie\u00dflich Transkription, Zusammenfassungen und Themen-Erkennung \u2013 direkt in seine Pl\u00e4ne, um sicherzustellen, dass Teams vom ersten Tag an Zugang zu Gespr\u00e4chsintelligenz haben.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-61\"><h3 class=\"faq-item__question-text\"><strong>Ist CXone die richtige L\u00f6sung f\u00fcr kleine und mittelst\u00e4ndische Teams?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-61\"><div class=\"faq-item__answer\"><p>Mit \u00fcber der H\u00e4lfte seiner Nutzerbasis im Gro\u00dfunternehmenssegment ist die Komplexit\u00e4t von CXone f\u00fcr massive IT-Umgebungen konzipiert. Wer eine agilere <a href=\"https:\/\/www.cloudtalk.io\/nice-cxone-alternative\/\" target=\"_blank\" rel=\"noreferrer noopener\">CXone-Alternative<\/a> sucht, findet eine Plattform wie CloudTalk, die multi-channel Reichweite ohne mehrj\u00e4hrige Bindungen oder technische Schulden auf Enterprise-Niveau bietet.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-62\"><h3 class=\"faq-item__question-text\"><strong><strong>Was veranlasst den Wechsel von CXone zu CloudTalk?<\/strong><\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-62\"><div class=\"faq-item__answer\"><p>Die meisten Unternehmen wechseln, wenn sie des administrativen Aufwands und mehrmonatiger Routing-\u00c4nderungen, die Support-Tickets erfordern, m\u00fcde werden. Moderne Teams wechseln, um die <a href=\"https:\/\/www.cloudtalk.io\/de\/workflowautomatisierung\/\" target=\"_blank\" rel=\"noreferrer noopener\">Workflow-Automatisierung<\/a> zu standardisieren, bei der KI-, Sprach- und CRM-Integrationen nahtlos out-of-the-box funktionieren.<\/p><\/div><\/div><\/div><\/div><div class=\"faq-block__cta\"><div class=\"faq-block__cta-image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/Avatar-group.png\" alt=\"\" \/><\/div><div class=\"faq-block__cta-content\"><h3 class=\"faq-block__cta-title\">Haben Sie noch Fragen?<\/h3><p class=\"faq-block__cta-description\">Finden Sie die gesuchte Antwort nicht? Sprechen Sie mit unserem freundlichen Team.<\/p><div class=\"faq-block__cta-button\"><a href=\"https:\/\/www.cloudtalk.io\/demo-b\/\" class=\"btn btn-primary\">Kontaktieren Sie uns<\/a><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"demo-ab-block--section wp-block-cloudtalk-demo-ab\"><div class=\"demo-ab-block\"><div class=\"demo-ab-block__hero\"><div class=\"demo-ab-block__hero-content\"><h2 class=\"demo-ab-block__heading\">Bereit, \u00fcberragende Gespr\u00e4chsqualit\u00e4t zu erleben?<\/h2><p class=\"demo-ab-block__hero-paragraph\">Schlie\u00dfen Sie sich \u00fcber 4.000 Unternehmen an, die CloudTalk f\u00fcr ihre Vertriebs- und Supportanrufe vertrauen. Erfahren Sie, warum CloudTalk bessere Ergebnisse liefert als NiCE CXone.<\/p><div class=\"demo-ab-block__list-wrapper\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--numbered wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--numbered\"><ol class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">01<\/span>\n                        <div class=\"list-block__content\">\n                                            <\/div>\n        <\/li>\n<\/ol><\/div><\/div><\/div><\/div><\/div><div class=\"demo-ab-block__form-section\"><div class=\"demo-ab-block__form-wrap\"><div class=\"demo-ab-block__form-content demo-form\">\n<div class=\"ct-demo-form\">\n<!--[if lte IE 8]>\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2-legacy.js\"><\/script>\n<![endif]-->\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2.js\"><\/script>\n<script>\n\nlet searchParams = new URLSearchParams(window.location.search);\nsearchParams.has('filled_email');\nlet emailVal = searchParams.get('filled_email');\n\nhbspt.forms.create({\n\tregion: \"na1\",\n\tportalId: \"6195055\",\n\tformId: \"209cca80-551b-4b65-ae93-766d7218210e\",\n    onFormReady: function($form) {\n        $form.attr(\"data-default-form-id\", \"866072\");\n        if(emailVal) {\n            $form.find('input[name=\"email\"]').val(emailVal).change(); \n        }\n    },\n    onFormSubmit: function (form) {\n        window.dataLayer = window.dataLayer || [];\t \n        dataLayer.push({\n            'event': 'demoFormSubmitted',\n            'registrationFirstName': form.find(\"[name=firstname]\").val(),\n            'registrationLastName': form.find(\"[name=lastname]\").val(),\n            'registrationEmail': form.find(\"[name=email]\").val(),\n            'registrationPhoneNumber': 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clip-path=\"url(#clip0_24831_3279_rating_0_3)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"demo-ab-block__rating-card-content\"><p class=\"demo-ab-block__rating-card-label\">Bewertungen<\/p><p class=\"demo-ab-block__rating-card-number\">1.800+<\/p><\/div><\/div><div class=\"demo-ab-block__rating-card\"><div class=\"demo-ab-block__rating-card-header\"><div class=\"demo-ab-block__rating-card-logos\"><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/capterra.svg\" alt=\"\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><\/div><div class=\"demo-ab-block__rating-card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_1_0)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 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15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_1_1\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_1_2)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 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17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_1_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><defs><linearGradient id=\"star-gradient-3n2\" x1=\"0%\" y1=\"0%\" x2=\"100%\" y2=\"0%\"><stop offset=\"0%\" style=\"stop-color:#FDB022;stop-opacity:1\" \/><stop offset=\"50%\" style=\"stop-color:#FDB022;stop-opacity:1\" \/><stop offset=\"50%\" style=\"stop-color:#F5F5F5;stop-opacity:1\" \/><stop offset=\"100%\" style=\"stop-color:#F5F5F5;stop-opacity:1\" \/><\/linearGradient><\/defs><g clip-path=\"url(#clip0_24831_3279_rating_1_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"url(#star-gradient-3n2)\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_1_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"demo-ab-block__rating-card-content\"><p class=\"demo-ab-block__rating-card-label\">Bewertungen<\/p><p class=\"demo-ab-block__rating-card-number\">500+<\/p><\/div><\/div><div class=\"demo-ab-block__rating-card\"><div class=\"demo-ab-block__rating-card-header\"><div class=\"demo-ab-block__rating-card-logos\"><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/customer-1.png\" alt=\"\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/customer-2.png\" alt=\"\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/customer-3.png\" alt=\"\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><\/div><div class=\"demo-ab-block__rating-card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_2_0)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_2_0\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_2_1)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_2_1\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_2_2)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_2_2\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_2_3)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_2_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_2_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_2_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"demo-ab-block__rating-card-content\"><p class=\"demo-ab-block__rating-card-label\">Kunden<\/p><p class=\"demo-ab-block__rating-card-number\">25.000+<\/p><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":143,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"ct-post-type":[],"ct-solution":[],"ct-industry":[],"ct-use-case":[],"ct-ai-voice-agent-type":[],"class_list":["post-330958","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.cloudtalk.io\/de\/wp-json\/wp\/v2\/pages\/330958","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cloudtalk.io\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.cloudtalk.io\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/de\/wp-json\/wp\/v2\/users\/143"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/de\/wp-json\/wp\/v2\/comments?post=330958"}],"version-history":[{"count":0,"href":"https:\/\/www.cloudtalk.io\/de\/wp-json\/wp\/v2\/pages\/330958\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.cloudtalk.io\/de\/wp-json\/wp\/v2\/media?parent=330958"}],"wp:term":[{"taxonomy":"ct-post-type","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/de\/wp-json\/wp\/v2\/ct-post-type?post=330958"},{"taxonomy":"ct-solution","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/de\/wp-json\/wp\/v2\/ct-solution?post=330958"},{"taxonomy":"ct-industry","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/de\/wp-json\/wp\/v2\/ct-industry?post=330958"},{"taxonomy":"ct-use-case","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/de\/wp-json\/wp\/v2\/ct-use-case?post=330958"},{"taxonomy":"ct-ai-voice-agent-type","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/de\/wp-json\/wp\/v2\/ct-ai-voice-agent-type?post=330958"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}},{"id":330957,"date":"2026-05-08T12:00:04","date_gmt":"2026-05-08T10:00:04","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/?page_id=330957"},"modified":"2026-05-08T12:00:06","modified_gmt":"2026-05-08T10:00:06","slug":"freshdesk","status":"publish","type":"page","link":"https:\/\/www.cloudtalk.io\/de\/telefonanlagen-bewertungen\/freshdesk\/","title":{"rendered":"Freshdesk 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12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"under-navigation-social-proof-block__card-content\"><p class=\"under-navigation-social-proof-block__card-number\">75,000+&nbsp;<\/p><p class=\"under-navigation-social-proof-block__card-label\">Kunden<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-seo-hero wp-block-cloudtalk-seo-hero\"><div class=\"sh\"><h1 class=\"sh__title\">Freshdesk-Bewertung 2026:<br>Funktionen, Preise &amp; Nutzerfeedback<\/h1><p class=\"sh__description\">M\u00f6chten Sie Freshdesk kennenlernen? Entdecken Sie, was echte Nutzer \u00fcber Anrufqualit\u00e4t, Funktionen und Support sagen \u2013 und sehen Sie, wie CloudTalk im Vergleich abschneidet.<\/p><div class=\"sh__buttons wp-block-buttons\"><div class=\"wp-block-button btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/de\/demo-vereinbaren\/\" class=\"wp-block-button__link wp-element-button\">CloudTalk Demo anfordern<\/a><\/div><\/div><\/div><\/div>\n\n\n<div class=\"wp-block-cloudtalk-row\" style=\"--column-widths:minmax(0, 280px) minmax(660px, 1fr) minmax(0, 280px);--mobile-order-1:2;--mobile-order-2:3;--mobile-order-3:1\">\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"wp-block-cloudtalk-table-of-contents\" data-level-depth=\"3\" data-total-items=\"3\"><div class=\"toc__heading\">Table of contents<\/div><div class=\"toc__list\"><div class=\"toc__item level-2\"><a href=\"#was-ist-freshdesk\">Was ist Freshdesk?<\/a><\/div><div class=\"toc__item level-3\"><a href=\"#was-sind-die-wichtigsten-funktionen-von-freshdesk\">Was sind die wichtigsten Funktionen von Freshdesk?<\/a><\/div><div class=\"toc__item level-2\"><a href=\"#was-nutzer-ueber-freshdesk-sagen\">Was Nutzer \u00fcber Freshdesk sagen<\/a><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><h2 id=\"was-ist-freshdesk\" class=\"wp-block-heading\">Was ist Freshdesk?<\/h2>\n\n<p>Freshdesk ist Freshworks&#8216; f\u00fchrende Ticketing-Plattform, die 75.000 Kunden als schnell einsetzbare Alternative zu traditionellen Helpdesks dient. Mit einem Umsatz von 838,8 Mio. \u20ac im Gesch\u00e4ftsjahr 2025 konzentriert sich das Unternehmen darauf, \u201eunkomplizierten\u201c Support f\u00fcr Teams bereitzustellen, die den hohen Aufwand von Beratern oder umfangreichem IT-Engagement vermeiden m\u00f6chten.<\/p>\n\n<p>Der Fahrplan f\u00fcr 2025 konzentriert sich auf Freddy AI und f\u00fchrt ein einheitliches Command Center und <a href=\"https:\/\/www.cloudtalk.io\/de\/ki-sprachagenten\/\" target=\"_blank\" rel=\"noreferrer noopener\">KI-Sprachagenten<\/a> ein, die 80 % der Routineanfragen abfangen k\u00f6nnen. Diese Tools nutzen die <a href=\"https:\/\/www.cloudtalk.io\/de\/sentiment-analyse\/\" target=\"_blank\" rel=\"noreferrer noopener\">Sentiment-Analyse<\/a> und Konversations-Insights, um den Support mit hohem Volumen zu optimieren, was es zu einer idealen Wahl f\u00fcr Teams macht, die KI-gest\u00fctzten Self-Service priorisieren.<\/p>\n\n<p>Die nativen Sprachfunktionen von Freshdesk bieten jedoch oft nicht die <a href=\"https:\/\/www.cloudtalk.io\/?page_id=296734\" target=\"_blank\" rel=\"noreferrer noopener\">Power Dialer<\/a>-Tiefe und <a href=\"https:\/\/www.cloudtalk.io\/de\/internationale-nummern\/\" target=\"_blank\" rel=\"noreferrer noopener\">internationale Anrufqualit\u00e4t<\/a>, die von globalen Outbound-Teams ben\u00f6tigt werden. CloudTalk \u00fcberbr\u00fcckt diese L\u00fccke, indem es ausgefeilte <a href=\"https:\/\/www.cloudtalk.io\/de\/callcenter-software-mit-statistiken\/\" target=\"_blank\" rel=\"noreferrer noopener\">Analysen<\/a> und <a href=\"https:\/\/www.cloudtalk.io\/de\/workflowautomatisierung\/\" target=\"_blank\" rel=\"noreferrer noopener\">Workflow-Automatisierung<\/a> direkt in die Freshdesk-Oberfl\u00e4che integriert.<\/p>\n\n\n<div class=\"wp-block-cloudtalk-summary\"><div class=\"summary-block summary-block--sm\"><h3 id=\"was-sind-die-wichtigsten-funktionen-von-freshdesk\" class=\"wp-block-heading\">Was sind die wichtigsten Funktionen von Freshdesk?<\/h3>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Einheitliches Ticketing \u00fcber E-Mail, Chat, soziale Medien, Web und WhatsApp (Growth-Plan und h\u00f6her)                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Freddy AI Agent \u2013 E-Mail-Autoaufl\u00f6sung (erste 500 Sitzungen inklusive, danach \u20ac49 pro 100)                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Workflow-Automatisierung, SLA-Management, f\u00e4higkeitenbasiertes Routing (Pro und h\u00f6her)                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Trusted Outbound Voice: Reputationsmanagement und intelligente Anrufer-ID-Auswahl.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Native Sprachfunktion \u00fcber Freshcaller (separates Produkt) mit grundlegendem ACD\/IVR, aber ohne Power- oder Predictive-Dialer                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        HIPAA, GDPR, SSO, Audit-Logs, IP-Whitelisting im Enterprise-Plan                    <\/div>\n                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div><\/div><\/div>\n\n\n<h2 id=\"was-nutzer-ueber-freshdesk-sagen\" class=\"wp-block-heading\">Was Nutzer \u00fcber Freshdesk sagen<\/h2>\n\n<p>Basierend auf \u00fcber 200 verifizierten Bewertungen von G2, Capterra und Trustpilot<\/p>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--pros wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude0a Was Nutzer lieben<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Starke Ticketing-Automatisierung, SLA-Management und Kollisionserkennung f\u00fcr Support-Teams kleiner und mittlerer Unternehmen                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Freddy AI Copilots Antwortentw\u00fcrfe, Zusammenfassungen und Ein-Klick-Aktionen sparen bei jedem Ticket viel Zeit                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Vertikale KI-Agenten und Insights kommen bei E-Commerce- und Fintech-Teams gut an                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Aktiver Marktplatz mit \u00fcber 1.200 Integrationen \u2013 Slack, Shopify, HubSpot, Stripe, Salesforce sind alle abgedeckt                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u201eNach dem Umstieg auf Freshdesk sch\u00e4tzten wir sofort die umfassenden Automatisierungsoptionen und die M\u00f6glichkeit, benutzerdefinierte Szenarien zu erstellen. Dies war entscheidend f\u00fcr uns, da wir das System so konfigurieren konnten, dass es unsere tats\u00e4chlichen Abl\u00e4ufe widerspiegelt und die t\u00e4gliche Arbeitslast des Teams vereinfacht.\u201c<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">Pavel D.<\/div><div class=\"quote-block__position\">Koordinator f\u00fcr Daten-Support<\/div><\/div><\/div><a href=\"https:\/\/www.g2.com\/products\/freshdesk\/reviews\/freshdesk-review-12409054\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Vollst\u00e4ndige Bewertung <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--cons wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude24 Was Nutzer hassen<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Erweiterte Berichte werden als komplex in der Konfiguration beschrieben \u2013 viele Teams exportieren zur ernsthaften Analyse nach Excel                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Preise \u00e4ndern sich im Laufe der Zeit \u2013 Funktionen wie CSV-Export und erweiterte Automatisierung wurden h\u00f6hergestuft, was langj\u00e4hrige Kunden frustriert                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    E-Mail-Bearbeitungsfunktionen (BCC, Planung, mehrere Empf\u00e4nger) sind im Vergleich zu dedizierten E-Mail-Tools gering                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Freddy AI Agent-Sitzungen sind verbrauchsabh\u00e4ngig (\u20ac49 pro 100 nach den ersten 500), sodass die Gesamtbetriebskosten der KI mit der Nutzung skalieren                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Freshcallers Sprachprodukt hat begrenzte Berichtsfunktionen, keinen Power-\/Predictive-\/Parallel-Dialer und ist f\u00fcr Outbound-lastige Teams ungeeignet                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u201eDas Berichtswesen kann komplex und manchmal schwierig zu navigieren sein. Ich erlebe auch gelegentlich Systemverz\u00f6gerungen, die alles verlangsamen k\u00f6nnen. Die Einrichtung der Automatisierung ist knifflig und erfordert mehr Aufwand, als ich erwartet hatte. Dar\u00fcber hinaus muss die mobile App noch verbessert werden, damit sie sich so reibungslos und zuverl\u00e4ssig anf\u00fchlt wie der Rest der Plattform.\u201c<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">Themba N.<\/div><div class=\"quote-block__position\">IT-Administrator<\/div><\/div><\/div><a href=\"https:\/\/www.g2.com\/products\/freshdesk\/reviews\/freshdesk-review-12269634https:\/\/www.g2.com\/products\/freshdesk\/reviews\/freshdesk-review-12269634\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Vollst\u00e4ndige Bewertung <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div style=\"--rcc-slides-per-view: 2;\" class=\"wp-block-cloudtalk-review-card-carousel rcc--post-content wp-block-cloudtalk-review-card-carousel\" data-display-mode=\"post-content\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">Was sagen die Leute \u00fcber Freshdesk auf G2?<\/h2><p class=\"rcc__description\">Erfahren Sie, was echte Nutzer \u00fcber Freshdesks Produkt auf G2 sagen \u2013 ehrliche Bewertungen, reale Erfahrungen und Feedback von Teams, die es verwendet haben.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"G2-Logo\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"3 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u201eEs funktioniert, aber wenn es um Whitelabeling und das Gef\u00fchl geht, dass das Tool Teil unseres Produkts ist, stellten wir fest, dass die Anpassungsoptionen begrenzt waren. Wir mussten diese Einschr\u00e4nkungen sowohl bei der Anpassung als auch beim Whitelabeling umgehen. Auch die Wissensdatenbank f\u00fchlt sich eher wie eine Q&amp;A oder FAQ an, und wir k\u00f6nnen sie nicht wirklich in einem dokumentationsartigen Format einrichten.\u201c<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Ganapathi K.<\/span><span class=\"review-card__tag review-card__tag--gray\">Kleinunternehmen<\/span><\/div><p class=\"review-card__company\">Firmenname<\/p><p class=\"review-card__position\">Associate Product Manager<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/G2.svg\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"4 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u201eEine Einschr\u00e4nkung, die mir aufgefallen ist, ist, dass Freshdesk keine traditionelle warteschlangenbasierte Struktur wie einige Contact Center-Systeme verfolgt, insbesondere wenn es um die Ticketerfassung und -zuweisung geht. Infolgedessen kann es schwieriger sein, Metriken wie die erste Antwortzeit oder die tats\u00e4chliche Bearbeitungszeit des Agenten mit dem gleichen Pr\u00e4zisionsgrad zu verfolgen, insbesondere wenn Tickets neu zugewiesen oder von mehreren Teams bearbeitet werden.\u201c<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Folake Al<\/span><span class=\"review-card__tag review-card__tag--gray\">Gro\u00dfunternehmen<\/span><\/div><p class=\"review-card__position\">Contact Center Koordinator<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"G2-Logo\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"4 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u201eDie Anpassungsm\u00f6glichkeiten sind in einigen F\u00e4llen etwas begrenzt im Vergleich zu anderen Tools, die wir verwendet haben, und das Reporting ist in einigen F\u00e4llen anst\u00e4ndig, aber nicht so detailliert, wie wir es f\u00fcr eine detailliertere Analyse ben\u00f6tigen. Gelegentliche Ladeverz\u00f6gerungen waren eine leichte Unannehmlichkeit bei der Bearbeitung gro\u00dfer Ticketmengen.\u201c<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Sabina K.<\/span><span class=\"review-card__tag review-card__tag--gray\">Mittelstand<\/span><\/div><p class=\"review-card__position\">IT Operations Manager<\/p><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"ci ci--sticky wp-block-cloudtalk-content-item\"><div class=\"ci__header\"><img decoding=\"async\" class=\"ci__icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/02\/IconFreshdesk.svg\" alt=\"\" width=\"32\" height=\"32\" loading=\"lazy\" \/><span class=\"ci__name\">Freshdesk<\/span><\/div><div class=\"ci__items\"><div class=\"ci__item\"><span class=\"ci__label\">Gegr\u00fcndet<\/span><span class=\"ci__value\">2010<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Teamgr\u00f6\u00dfe<\/span><span class=\"ci__value\">~4.500 Mitarbeiter<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Abdeckung<\/span><span class=\"ci__value\">\u00dcber 170 L\u00e4nder<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">G2-Bewertung<\/span><span class=\"ci__value\">4.4\/5<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Startpreis<\/span><span class=\"ci__value\">Kostenlos bis zu 2 Agenten \u00b7 Growth \u20ac19<\/span><\/div><\/div><\/div><\/div>\n<\/div>\n\n\n<div class=\"wp-block-cloudtalk-homepage-hero-section wp-block-cloudtalk-homepage-hero-section\"><div class=\"homepage-hero-section homepage-hero-section--has-top-border\"><div class=\"homepage-hero-section__content\"><div class=\"homepage-hero-section__tags\"><span class=\"homepage-hero-section__tag\"><span>CloudTalk &#8211; #1 Freshdesk Alternative<\/span><\/span><span class=\"homepage-hero-section__tag homepage-hero-section__tag--highlighted\"><img loading=\"lazy\" decoding=\"async\" class=\"homepage-hero-section__tag-icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"\" width=\"16\" height=\"16\" \/><span>2025 Winter Leader<\/span><\/span><\/div><div class=\"homepage-hero-section__headline\"><h2>Suchen Sie eine Freshdesk-Alternative?<\/h2><\/div><div class=\"homepage-hero-section__description\"><p>Erfahren Sie, warum \u00fcber 4,000 Unternehmen zu CloudTalk gewechselt sind, um eine \u00fcberragende Anrufqualit\u00e4t und KI-gest\u00fctzte Funktionen zu erhalten.<\/p><\/div><div class=\"homepage-hero-section__buttons\"><a href=\"https:\/\/www.cloudtalk.io\/de\/demo-vereinbaren\/\" class=\"btn btn-regular btn-secondary\">Demo anfordern<\/a><a href=\"https:\/\/www.cloudtalk.io\/de\/blog\/freshcaller-preise\/\" class=\"btn btn-regular btn-ghost\">Vergleich ansehen<\/a><\/div><div class=\"homepage-hero-section__logo-carousel\"><div class=\"wp-block-cloudtalk-logo-carousel wp-block-cloudtalk-logo-carousel\"><\/div><\/div><div class=\"homepage-hero-section__image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Product_Design.png\" alt=\"Hero image\" \/><div class=\"homepage-hero-section__video-blocks\"><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--1\"><div class=\"homepage-hero-section__video-text\">Lieblingsintegrationen hinzuf\u00fcgen<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Integracie_184x60.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--2\"><div class=\"homepage-hero-section__video-text\">Lokale Rufnummern erhalten<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Numbers_184x89.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--3\"><div class=\"homepage-hero-section__video-text\">KI-Sprachagenten hinzuf\u00fcgen<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Video_184x109.mp4\" autoplay loop playsinline muted><\/video><\/div><\/div><\/div><div class=\"homepage-hero-section__feature-highlights\"><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"22\" viewBox=\"0 0 23 22\" fill=\"none\"><path d=\"M14.5 2.5V1M18.4393 3.56066L19.5 2.5M19.5103 7.5H21.0103M20.9506 12C20.4489 17.0533 16.1853 21 11 21C5.47715 21 1 16.5228 1 11C1 5.81465 4.94668 1.5511 10 1.04938M11 7H15V11M14.6197 7C12.2653 10.3276 8.38636 12.5 4 12.5C2.9971 12.5 2.02072 12.3864 1.08302 12.1715\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Top-Bewertung auf G2<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>CloudTalk wird auf G2 konstant hoch bewertet und hilft Teams, schneller einzusteigen, Komplexit\u00e4t zu vermeiden und sich auf ein Telefonsystem zu verlassen, das vom ersten Tag an wie erwartet funktioniert.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 16C12.866 16 16 12.866 16 9C16 5.13401 12.866 2 9 2C5.13401 2 2 5.13401 2 9C2 12.866 5.13401 16 9 16Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M15 22C18.866 22 22 18.866 22 15C22 11.134 18.866 8 15 8C11.134 8 8 11.134 8 15C8 18.866 11.134 22 15 22Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>\u00dcber 100 Integrationen<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Ihr CRM, Helpdesk und Ihre Vertriebstools kommunizieren bereits miteinander. CloudTalk schlie\u00dft sich einfach dem Gespr\u00e4ch an und macht es wesentlich produktiver.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M2.68675 15.6451L4.59494 14.5435C4.6983 14.4839 4.8196 14.4631 4.9369 14.4851L8.6914 15.1878C8.99995 15.2455 9.28478 15.008 9.28338 14.6941L9.26876 11.4045C9.26836 11.3151 9.29193 11.2272 9.33701 11.15L11.2317 7.90621C11.3303 7.73739 11.3215 7.52658 11.2091 7.3666L8.01892 2.82568M19.0002 4.85905C13.5002 7.50004 16.5 11 17.5002 11.5C19.3773 12.4384 21.9876 12.5 21.9876 12.5C21.9958 12.3344 22 12.1677 22 12C22 6.47715 17.5228 2 12 2C6.47715 2 2 6.47715 2 12C2 17.5228 6.47715 22 12 22C12.1677 22 12.3344 21.9959 12.5 21.9877M16.7578 21.9398L13.591 13.591L21.9398 16.7578L18.2376 18.2376L16.7578 21.9398Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Abdeckung in \u00fcber 160 L\u00e4ndern<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Von nebenan bis auf der ganzen Welt h\u00e4lt CloudTalk Ihre Anrufe klar, lokal und bereit, mit Ihrem Unternehmen zu wachsen.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<section class=\"cs cs--bg-gradient-to-blue cs--layout-stacked wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">CloudTalk vs. Freshdesk: Direktvergleich<\/h2><p class=\"cs__description\">Erfahren Sie, wie CloudTalk in den wichtigsten Bereichen \u00fcberragende Leistungen liefert<\/p><\/div><\/div>\n<div class=\"cs__content\"><div class=\"wp-block-cloudtalk-before-after-table\"><div class=\"bat__table\"><div class=\"bat__row bat__row--header\"><div class=\"bat__cell bat__cell--label\"><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__column-header\">Freshdesk<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__column-header\">CloudTalk<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Outbound-Dialing<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Nur Click-to-Call und grundlegendes Outbound. Kein nativer Power, Predictive, Parallel oder AI Dialer.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Power Dialer, Smart Dialer, Parallel Dialer und AI Dialer \u2013 automatisieren Sie die Listengeschwindigkeit, \u00fcberspringen Sie Voicemails, verbinden Sie sich mit \u00fcber 80 Live-Gespr\u00e4chen pro Agent und Tag.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Sprachanalyse &amp; KI<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Begrenzte Anrufberichte, getrennt von Freshdesks Ticket-Analysen. Freddy AI ist ticket-\/E-Mail-zentriert, nicht anrufzentriert.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">KI-Konversationsintelligenz bei jedem Anruf \u2014 Transkripte, Zusammenfassungen, Stimmung, Themen-Erkennung, Agenten-Bewertung \u2014 direkt in Freshdesk-Tickets \u00fcbertragen.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Anrufqualit\u00e4t &amp; Abdeckung<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Sprache als Helpdesk-Add-on. Rezensenten bem\u00e4ngeln abgebrochene Anrufe und Qualit\u00e4tsprobleme auf stark frequentierten internationalen Routen.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Multicarrier-VoIP-Infrastruktur weltweit in \u00fcber 160 L\u00e4ndern, mit integrierter automatischer Nummernrotation und Reputationsmanagement.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Routing-Tiefe<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Grundlegende ACD und IVR, auf eingehenden Support ausgerichtet. Begrenztes f\u00e4higkeitsbasiertes und kein erweitertes Kampagnen-Routing.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">\u00dcber 20 Routing-Bedingungen, darunter f\u00e4higkeitsbasiertes Routing, VIP-Warteschlange, zeitbasiertes und CRM-datenbasiertes Routing \u2013 erstellt in einem Drag-and-Drop Call Flow Designer.<\/span><\/div><\/div><\/div><div class=\"bat__slider\" aria-label=\"Comparison cards\"><div class=\"bat__slider-track\"><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Outbound-Dialing<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Freshdesk:<\/strong> Nur Click-to-Call und grundlegendes Outbound. Kein nativer Power, Predictive, Parallel oder AI Dialer.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Power Dialer, Smart Dialer, Parallel Dialer und AI Dialer \u2013 automatisieren Sie die Listengeschwindigkeit, \u00fcberspringen Sie Voicemails, verbinden Sie sich mit \u00fcber 80 Live-Gespr\u00e4chen pro Agent und Tag.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Sprachanalyse &amp; KI<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Freshdesk:<\/strong> Begrenzte Anrufberichte, getrennt von Freshdesks Ticket-Analysen. Freddy AI ist ticket-\/E-Mail-zentriert, nicht anrufzentriert.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> KI-Konversationsintelligenz bei jedem Anruf \u2014 Transkripte, Zusammenfassungen, Stimmung, Themen-Erkennung, Agenten-Bewertung \u2014 direkt in Freshdesk-Tickets \u00fcbertragen.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Anrufqualit\u00e4t &amp; Abdeckung<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Freshdesk:<\/strong> Sprache als Helpdesk-Add-on. Rezensenten bem\u00e4ngeln abgebrochene Anrufe und Qualit\u00e4tsprobleme auf stark frequentierten internationalen Routen.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Multicarrier-VoIP-Infrastruktur weltweit in \u00fcber 160 L\u00e4ndern, mit integrierter automatischer Nummernrotation und Reputationsmanagement.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Routing-Tiefe<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Freshdesk:<\/strong> Grundlegende ACD und IVR, auf eingehenden Support ausgerichtet. Begrenztes f\u00e4higkeitsbasiertes und kein erweitertes Kampagnen-Routing.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> \u00dcber 20 Routing-Bedingungen, darunter f\u00e4higkeitsbasiertes Routing, VIP-Warteschlange, zeitbasiertes und CRM-datenbasiertes Routing \u2013 erstellt in einem Drag-and-Drop Call Flow Designer.<\/span><\/div><\/div><\/div><div class=\"bat__slider-dots\" role=\"tablist\" aria-label=\"Slide navigation\"><\/div><\/div><\/div><\/div>\n<\/div><\/section>\n\n<section class=\"cs cs--bg-white cs--layout-inline cs--has-top-border wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">Warum CloudTalk statt Freshdesk w\u00e4hlen<\/h2><p class=\"cs__description\">Die f\u00fcnf Funktionen, die sich Freshdesk-Kunden nach eigener Aussage vom ersten Tag an gew\u00fcnscht h\u00e4tten.<\/p><\/div><\/div>\n<div class=\"cs__content\"><div style=\"--fcg-cols: 3\" class=\"fcg wp-block-cloudtalk-feature-card-grid\"><div class=\"fcg__grid\"><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M20.9996 8V3M20.9996 3H15.9996M20.9996 3L14.9996 9M10.2266 13.8631C9.02506 12.6615 8.07627 11.3028 7.38028 9.85323C7.32041 9.72854 7.29048 9.66619 7.26748 9.5873C7.18576 9.30695 7.24446 8.96269 7.41447 8.72526C7.46231 8.65845 7.51947 8.60129 7.63378 8.48698C7.98338 8.13737 8.15819 7.96257 8.27247 7.78679C8.70347 7.1239 8.70347 6.26932 8.27247 5.60643C8.15819 5.43065 7.98338 5.25585 7.63378 4.90624L7.43891 4.71137C6.90747 4.17993 6.64174 3.91421 6.35636 3.76987C5.7888 3.4828 5.11854 3.4828 4.55098 3.76987C4.2656 3.91421 3.99987 4.17993 3.46843 4.71137L3.3108 4.86901C2.78117 5.39863 2.51636 5.66344 2.31411 6.02348C2.08969 6.42298 1.92833 7.04347 1.9297 7.5017C1.93092 7.91464 2.01103 8.19687 2.17124 8.76131C3.03221 11.7947 4.65668 14.6571 7.04466 17.045C9.43264 19.433 12.295 21.0575 15.3284 21.9185C15.8928 22.0787 16.1751 22.1588 16.588 22.16C17.0462 22.1614 17.6667 22 18.0662 21.7756C18.4263 21.5733 18.6911 21.3085 19.2207 20.7789L19.3783 20.6213C19.9098 20.0898 20.1755 19.8241 20.3198 19.5387C20.6069 18.9712 20.6069 18.3009 20.3198 17.7333C20.1755 17.448 19.9098 17.1822 19.3783 16.6508L19.1835 16.4559C18.8339 16.1063 18.6591 15.9315 18.4833 15.8172C17.8204 15.3862 16.9658 15.3862 16.3029 15.8172C16.1271 15.9315 15.9523 16.1063 15.6027 16.4559C15.4884 16.5702 15.4313 16.6274 15.3644 16.6752C15.127 16.8453 14.7828 16.904 14.5024 16.8222C14.4235 16.7992 14.3612 16.7693 14.2365 16.7094C12.7869 16.0134 11.4282 15.0646 10.2266 13.8631Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>Echtes Outbound-W\u00e4hlen<\/strong><\/h3><p class=\"fc__desc\">Freshcaller fehlt die Automatisierung f\u00fcr hohe Volumen. CloudTalk erg\u00e4nzt einen <a href=\"https:\/\/www.cloudtalk.io\/de\/smart-dialer\/\" target=\"_blank\" rel=\"noreferrer noopener\">Smart Dialer<\/a><br>und einen <a href=\"https:\/\/www.cloudtalk.io\/de\/parallelwahl\/\" target=\"_blank\" rel=\"noreferrer noopener\">Parallel Dialer<\/a>, um das Tempo zu automatisieren und Voicemails zu \u00fcberspringen, wodurch Agenten t\u00e4glich \u00fcber 80 Live-Gespr\u00e4che f\u00fchren k\u00f6nnen.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M12 21L11.8999 20.8499C11.2053 19.808 10.858 19.287 10.3991 18.9098C9.99286 18.5759 9.52476 18.3254 9.02161 18.1726C8.45325 18 7.82711 18 6.57482 18H5.2C4.07989 18 3.51984 18 3.09202 17.782C2.71569 17.5903 2.40973 17.2843 2.21799 16.908C2 16.4802 2 15.9201 2 14.8V6.2C2 5.07989 2 4.51984 2.21799 4.09202C2.40973 3.71569 2.71569 3.40973 3.09202 3.21799C3.51984 3 4.07989 3 5.2 3H5.6C7.84021 3 8.96031 3 9.81596 3.43597C10.5686 3.81947 11.1805 4.43139 11.564 5.18404C12 6.03968 12 7.15979 12 9.4M12 21V9.4M12 21L12.1001 20.8499C12.7947 19.808 13.142 19.287 13.6009 18.9098C14.0071 18.5759 14.4752 18.3254 14.9784 18.1726C15.5467 18 16.1729 18 17.4252 18H18.8C19.9201 18 20.4802 18 20.908 17.782C21.2843 17.5903 21.5903 17.2843 21.782 16.908C22 16.4802 22 15.9201 22 14.8V6.2C22 5.07989 22 4.51984 21.782 4.09202C21.5903 3.71569 21.2843 3.40973 20.908 3.21799C20.4802 3 19.9201 3 18.8 3H18.4C16.1598 3 15.0397 3 14.184 3.43597C13.4314 3.81947 12.8195 4.43139 12.436 5.18404C12 6.03968 12 7.15979 12 9.4\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">KI-Konversationsintelligenz<\/h3><p class=\"fc__desc\">W\u00e4hrend Freddy AI digitale Kan\u00e4le verwaltet, bietet CloudTalk vollst\u00e4ndige <a href=\"https:\/\/www.cloudtalk.io\/de\/call-center-werkzeuge\/transkription-von-anrufen\/\" target=\"_blank\" rel=\"noreferrer noopener\">Anruf-Transkription<\/a><br>und <a href=\"https:\/\/www.cloudtalk.io\/de\/automatische-anrufzusammenfassungs-tags\/\" target=\"_blank\" rel=\"noreferrer noopener\">automatische Anruf-Zusammenfassungen<\/a>, die durchsuchbare Notizen und Tags direkt in Ihre Freshdesk-Tickets \u00fcbertragen.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M2 12H22M2 12C2 17.5228 6.47715 22 12 22M2 12C2 6.47715 6.47715 2 12 2M22 12C22 17.5228 17.5228 22 12 22M22 12C22 6.47715 17.5228 2 12 2M12 2C14.5013 4.73835 15.9228 8.29203 16 12C15.9228 15.708 14.5013 19.2616 12 22M12 2C9.49872 4.73835 8.07725 8.29203 8 12C8.07725 15.708 9.49872 19.2616 12 22\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>Globale Anrufqualit\u00e4t<\/strong><\/h3><p class=\"fc__desc\">CloudTalk nutzt eine Multicarrier-Infrastruktur f\u00fcr \u00fcberragende Stabilit\u00e4t. Greifen Sie auf <a href=\"https:\/\/www.cloudtalk.io\/virtual-local-phone-numbers\/\" target=\"_blank\" rel=\"noreferrer noopener\">virtuelle lokale Telefonnummern<\/a> und <a href=\"https:\/\/www.cloudtalk.io\/de\/call-center-werkzeuge\/gebuehrenfreie-nummern-fuer-callcenter\/\" target=\"_blank\" rel=\"noreferrer noopener\">geb\u00fchrenfreie Nummern<\/a> in 180+ L\u00e4ndern zu, die speziell f\u00fcr hochwertige internationale Sprachqualit\u00e4t optimiert sind.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M12 8V16M8 12H16M22 12C22 17.5228 17.5228 22 12 22C6.47715 22 2 17.5228 2 12C2 6.47715 6.47715 2 12 2C17.5228 2 22 6.47715 22 12Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>Zertifizierte native Integration<\/strong><\/h3><p class=\"fc__desc\">Anrufe werden automatisch als Tickets mit angeh\u00e4ngten <a href=\"https:\/\/www.cloudtalk.io\/de\/call-center-aufzeichnungssoftware\/\" target=\"_blank\" rel=\"noreferrer noopener\">Anrufaufzeichnungen<\/a> und <a href=\"https:\/\/www.cloudtalk.io\/de\/call-center-werkzeuge\/kunden-details-informationen-verwalten-und-abrufen\/\" target=\"_blank\" rel=\"noreferrer noopener\">Kundendetails<\/a> protokolliert. Verpasste Anrufe l\u00f6sen automatisch neue Tickets aus, sodass Ihr Team nie den \u00dcberblick \u00fcber einen Lead verliert.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 3.5V2M5.06066 5.06066L4 4M5.06066 13L4 14.0607M13 5.06066L14.0607 4M3.5 9H2M15.8645 16.1896L13.3727 20.817C13.0881 21.3457 12.9457 21.61 12.7745 21.6769C12.6259 21.7349 12.4585 21.7185 12.324 21.6328C12.1689 21.534 12.0806 21.2471 11.9038 20.6733L8.44519 9.44525C8.3008 8.97651 8.2286 8.74213 8.28669 8.58383C8.33729 8.44595 8.44595 8.33729 8.58383 8.2867C8.74213 8.22861 8.9765 8.3008 9.44525 8.44519L20.6732 11.9038C21.247 12.0806 21.5339 12.169 21.6327 12.324C21.7185 12.4586 21.7348 12.6259 21.6768 12.7745C21.61 12.9458 21.3456 13.0881 20.817 13.3728L16.1896 15.8645C16.111 15.9068 16.0717 15.9279 16.0374 15.9551C16.0068 15.9792 15.9792 16.0068 15.9551 16.0374C15.9279 16.0717 15.9068 16.111 15.8645 16.1896Z\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Einheitliche Plattform<\/h3><p class=\"fc__desc\">Vermeiden Sie fragmentierte Daten, indem Sie mehrere Add-ons durch eine einzige Plattform ersetzen. Verwalten Sie Sprache, <a href=\"https:\/\/www.cloudtalk.io\/de\/sms-textnachrichten\/\" target=\"_blank\" rel=\"noreferrer noopener\">Textnachrichten (SMS)<\/a> und Echtzeit-<a href=\"https:\/\/www.cloudtalk.io\/de\/call-center-werkzeuge\/echtzeit-call-center-dashboard-fuer-unternehmen\/\" target=\"_blank\" rel=\"noreferrer noopener\">Dashboards<\/a> in einer einheitlichen Schicht, die direkt in Ihre Freshdesk-Umgebung einspeist.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 9V6C9 4.34315 7.65685 3 6 3C4.34315 3 3 4.34315 3 6C3 7.65685 4.34315 9 6 9H9ZM9 9V15M9 9H15M9 15V18C9 19.6569 7.65685 21 6 21C4.34315 21 3 19.6569 3 18C3 16.3431 4.34315 15 6 15H9ZM9 15H15M15 15H18C19.6569 15 21 16.3431 21 18C21 19.6569 19.6569 21 18 21C16.3431 21 15 19.6569 15 18V15ZM15 15V9M15 9V6C15 4.34315 16.3431 3 18 3C19.6569 3 21 4.34315 21 6C21 7.65685 19.6569 9 18 9H15Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>Flexibles Routing<\/strong><\/h3><p class=\"fc__desc\">Administratoren k\u00f6nnen den browserbasierten <a href=\"https:\/\/www.cloudtalk.io\/de\/anrufablauf-designer\/\" target=\"_blank\" rel=\"noreferrer noopener\">Call Flow Designer<\/a> f\u00fcr <a href=\"https:\/\/www.cloudtalk.io\/de\/call-center-werkzeuge\/skill-basierte-routing-software-verbessern-sie-die-effizienz-des-agent-routings\/\" target=\"_blank\" rel=\"noreferrer noopener\">f\u00e4higkeitsbasiertes Routing<\/a> und <a href=\"https:\/\/www.cloudtalk.io\/de\/was-ist-ivr-interactive-voice-response\/\" target=\"_blank\" rel=\"noreferrer noopener\">Interactive Voice Response (IVR)<\/a> nutzen, wodurch die Notwendigkeit f\u00fcr Entwickler oder teure Service-Engagements entf\u00e4llt.<\/p><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/section>\n\n<div style=\"--rcc-slides-per-view: 2;\" class=\"wp-block-cloudtalk-review-card-carousel rcc--has-top-border wp-block-cloudtalk-review-card-carousel\" data-display-mode=\"section\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">Unternehmen, die zu CloudTalk gewechselt sind<\/h2><p class=\"rcc__description\">Echte Ergebnisse von echten Unternehmen, die den Wechsel vollzogen haben \u2013 und es nie bereut haben.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201eAuf der alten Plattform gab es keine automatische Ticketerstellung. Wir mussten die Protokolle manuell \u00fcberpr\u00fcfen, um zu sehen, welche Anrufe verpasst wurden und ob sie nachverfolgt wurden. Das machte es schwierig, genau zu verfolgen, wie viele Anrufe wir verpasst oder bearbeiten konnten.\u201c<br><br>\u201eNach unserem Wechsel zu CloudTalk sanken unsere verpassten Anrufe um 23 %. Das ist nicht nur eine Zahl; das sind Kunden, mit denen wir uns verbinden k\u00f6nnen, bevor es zu sp\u00e4t ist.\u201c<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Ayif Amrullah<\/cite><p class=\"social-proof-block__position\">Manager f\u00fcr Lieferantenoperationen bei Aspire<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">23%<\/span><span class=\"social-proof-block__statistic-description\">R\u00fcckgang der verpassten Anrufe<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">50%<\/span><span class=\"social-proof-block__statistic-description\">Schnellere QA mit Analysen<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/aspire-logo-dark.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/aspire\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201eWir hatten keine vertrauensw\u00fcrdigen Daten. Berichte stimmten nicht \u00fcberein, Anrufe wurden nicht korrekt aufgezeichnet, und sogar Abrechnungsdiskrepanzen wurden zu einem wiederkehrenden Problem.\u201c<br><br>\u201eMit CloudTalk haben wir endlich Transparenz. Wir k\u00f6nnen sehen, welche Teams Anrufe bearbeiten und ob sie die richtigen f\u00fcr die Aufgabe sind. Das erm\u00f6glicht uns, die Arbeitslasten neu zu verteilen.\u201c<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Ana Pestana<\/cite><p class=\"social-proof-block__position\">Koordinatorin f\u00fcr Kundenerlebnisse bei Alura<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">100%<\/span><span class=\"social-proof-block__statistic-description\">R\u00fcckgang t\u00e4glicher Beschwerden<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">Nahtlos<\/span><span class=\"social-proof-block__statistic-description\">Integrationen mit Helpdesk und Freshdesk<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/alura.png\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/alura\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201eWir lagen bei Aircall bei einer Annahmequote von 20\u201330 %. Mit CloudTalk haben wir 40\u201350 % erreicht. Das hat den entscheidenden Unterschied gemacht.\u201c<br><br>\u201eWir nutzen die Tag-Funktion h\u00e4ufig, um zu verfolgen, wo sich Leads im Funnel befinden. Und das Dashboard hilft jedem Mitarbeiter, seinen aktuellen Stand zu sehen.\u201c<br><br><br><br><\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Syon Joshi<\/cite><p class=\"social-proof-block__position\">Chief Marketing Officer bei Velu<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">50%<\/span><span class=\"social-proof-block__statistic-description\">Annahmequoten<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">Vollst\u00e4ndige<\/span><span class=\"social-proof-block__statistic-description\">Transparenz \u00fcber die Leistung der Mitarbeiter<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/velu-logo-dark.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/velu\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-faq wp-block-cloudtalk-faq--white wp-block-cloudtalk-faq--has-top-border wp-block-cloudtalk-faq-v2\" data-display-mode=\"section\"><div class=\"faq-block\"><div class=\"faq-block__header\"><h2 class=\"faq-block__title\">Frequently Asked Questions<\/h2><\/div><div class=\"faq-block__items\"><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-70\"><h3 class=\"faq-item__question-text\"><strong>Ersetzt CloudTalk Freshdesk oder arbeitet es damit zusammen?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-70\"><div class=\"faq-item__answer\"><p>CloudTalk arbeitet als zertifizierter <a href=\"https:\/\/www.cloudtalk.io\/de\/freshdesk-mit-ihrer-kontaktzentrumssoftware-integrieren\/\" target=\"_blank\" rel=\"noreferrer noopener\">Freshdesk<\/a> Integrationspartner damit zusammen. Sie verwenden Freshdesk weiterhin f\u00fcr Ticketing, Wissensdatenbank und digitale Automatisierung, w\u00e4hrend CloudTalk die spezialisierte Sprachschicht \u00fcbernimmt. Alle Daten werden bidirektional synchronisiert, wodurch sichergestellt wird, dass Agenten w\u00e4hrend Anrufen historische Ticketdaten sehen und verpasste Anrufe automatisch Folgeaktionen ausl\u00f6sen.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-71\"><h3 class=\"faq-item__question-text\"><strong>Warum sollte ich CloudTalk hinzuf\u00fcgen, wenn Freshdesk bereits Freshcaller enth\u00e4lt?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-71\"><div class=\"faq-item__answer\"><p>W\u00e4hrend Freshcaller grundlegende Anforderungen f\u00fcr eingehende Anrufe abdeckt, fehlt es an der Automatisierung, die f\u00fcr hohe Volumen bei ausgehenden Anrufen oder erweitertes Reporting erforderlich ist. Die meisten Teams wechseln, wenn sie einen <a href=\"https:\/\/www.cloudtalk.io\/de\/vorschau-dialer\/\" target=\"_blank\" rel=\"noreferrer noopener\">Preview Dialer<\/a><br>ben\u00f6tigen, um die Lead-Nachverfolgung zu beschleunigen, oder ein granulareres <a href=\"https:\/\/www.cloudtalk.io\/de\/call-center-werkzeuge\/agentenbericht\/\" target=\"_blank\" rel=\"noreferrer noopener\">Agenten-Reporting<\/a> ben\u00f6tigen, als es das Standard-Helpdesk-Modul bietet.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-72\"><h3 class=\"faq-item__question-text\"><strong>Wie funktioniert die Integration von CloudTalk und Freshdesk genau?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-72\"><div class=\"faq-item__answer\"><p>Es handelt sich um eine native, bidirektionale Verbindung, bei der jeder eingehende und ausgehende Anruf automatisch ein Ticket erstellt oder aktualisiert. Agenten k\u00f6nnen <a href=\"https:\/\/www.cloudtalk.io\/de\/click-to-call\/\" target=\"_blank\" rel=\"noreferrer noopener\">Click-to-Call<\/a> direkt innerhalb der Helpdesk-Oberfl\u00e4che nutzen, und angepasstes <a href=\"https:\/\/www.cloudtalk.io\/de\/call-center-werkzeuge\/anruf-markierung\/\" target=\"_blank\" rel=\"noreferrer noopener\">Call Tagging<\/a> stellt sicher, dass jedes Gespr\u00e4ch f\u00fcr eine einfache Suche und Berichterstattung innerhalb Ihrer bestehenden Workflows kategorisiert wird.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-73\"><h3 class=\"faq-item__question-text\"><strong>Funktioniert Freddy AI bei Anrufen oder nur bei Tickets und E-Mails?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-73\"><div class=\"faq-item__answer\"><p>Freddy AI ist prim\u00e4r f\u00fcr digitale Kan\u00e4le wie E-Mail und Chat optimiert. F\u00fcr sprachspezifische Anforderungen bietet <a href=\"https:\/\/www.cloudtalk.io\/de\/ki-gestuetzte-konversationsintelligenz\/\" target=\"_blank\" rel=\"noreferrer noopener\">CloudTalk AI<\/a> ma\u00dfgeschneiderte Tools wie Echtzeit-Transkription, automatisierte Zusammenfassungen und Themen-Erkennung. Die beiden Systeme erg\u00e4nzen sich gegenseitig \u2013 Freddy verwaltet Ihre digitale Ticket-Abweisung, w\u00e4hrend CloudTalk die Intelligenz f\u00fcr Ihre Live-Gespr\u00e4che \u00fcbernimmt.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-74\"><h3 class=\"faq-item__question-text\"><strong>Wie skaliert die Freshdesk-Preisgestaltung mit unserem Wachstum?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-74\"><div class=\"faq-item__answer\"><p>Freshdesk ist im Allgemeinen g\u00fcnstiger als \u00e4ltere Wettbewerber, aber die Kosten k\u00f6nnen steigen, wenn Sie erweitertes Reporting, benutzerdefinierte Objekte oder KI-Sitzungen hinzuf\u00fcgen. Indem Sie die <a href=\"https:\/\/www.cloudtalk.io\/de\/preise-der-callcenter-software\/\" target=\"_blank\" rel=\"noreferrer noopener\">Preisstrukturen<\/a> fr\u00fchzeitig \u00fcberpr\u00fcfen, k\u00f6nnen Sie Ihre Helpdesk-Stufen mit einer spezialisierten Sprachplattform abgleichen, um sicherzustellen, dass Sie keine Enterprise-Voice-Funktionen zu einem Helpdesk-spezifischen Aufschlag bezahlen.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-75\"><h3 class=\"faq-item__question-text\"><strong>Wie geht CloudTalk mit der Einhaltung von Vorschriften f\u00fcr regulierte Branchen um?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-75\"><div class=\"faq-item__answer\"><p>CloudTalk ist f\u00fcr Umgebungen mit hoher Sicherheit konzipiert und besitzt SOC 2 Typ II- und ISO 27001-Zertifizierungen. F\u00fcr das Gesundheitswesen und Finanzdienstleistungen ist die Plattform HIPAA-konform und bietet BAAs zur Abdeckung von Aufzeichnungen und Transkripten. Eine vollst\u00e4ndige \u00dcbersicht dieser Schutzma\u00dfnahmen finden Sie auf der <a href=\"https:\/\/www.cloudtalk.io\/de\/sicherheit-cloudtalk\/\" target=\"_blank\" rel=\"noreferrer noopener\">Sicherheitsseite<\/a>, um sicherzustellen, dass Ihre Sprachdaten den gleichen Standards wie Ihre Freshdesk-Umgebung entsprechen.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-76\"><h3 class=\"faq-item__question-text\"><strong>Was sind die Hauptgr\u00fcnde, warum Freshdesk-Kunden CloudTalk hinzuf\u00fcgen?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-76\"><div class=\"faq-item__answer\"><p>Der h\u00e4ufigste Ausl\u00f6ser ist die Notwendigkeit, organisierte <a href=\"https:\/\/www.cloudtalk.io\/de\/kampagnen\/\" target=\"_blank\" rel=\"noreferrer noopener\">Kampagnen<\/a> durchzuf\u00fchren, die Freshcaller nicht unterst\u00fctzen kann. Teams wechseln auch, um eine bessere Kontrolle \u00fcber ihre <a href=\"https:\/\/www.cloudtalk.io\/de\/call-center-werkzeuge\/geschaeftszeiten-und-anrufweiterleitung-nach-feierabend-cloudtalk\/\" target=\"_blank\" rel=\"noreferrer noopener\">Gesch\u00e4ftszeiten<\/a> und Routing-Logik zu erhalten oder die internationale Anrufqualit\u00e4t zu verbessern. Im Wesentlichen bleibt Freshdesk das \u201eGehirn\u201c f\u00fcr Tickets, w\u00e4hrend CloudTalk als hochleistungsf\u00e4hige \u201eStimme\u201c des Stacks dient.<\/p><\/div><\/div><\/div><\/div><div class=\"faq-block__cta\"><div class=\"faq-block__cta-image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/Avatar-group.png\" alt=\"\" \/><\/div><div class=\"faq-block__cta-content\"><h3 class=\"faq-block__cta-title\">Haben Sie noch Fragen?<\/h3><p class=\"faq-block__cta-description\">Sie finden die gesuchte Antwort nicht? Sprechen Sie mit unserem freundlichen Team.<\/p><div class=\"faq-block__cta-button\"><a href=\"https:\/\/www.cloudtalk.io\/demo-b\/\" class=\"btn btn-primary\">Kontakt aufnehmen<\/a><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"demo-ab-block--section wp-block-cloudtalk-demo-ab\"><div class=\"demo-ab-block\"><div class=\"demo-ab-block__hero\"><div class=\"demo-ab-block__hero-content\"><h2 class=\"demo-ab-block__heading\">Bereit, \u00fcberragende Anrufqualit\u00e4t zu erleben?<\/h2><p class=\"demo-ab-block__hero-paragraph\">Schlie\u00dfen Sie sich \u00fcber 4.000 Unternehmen an, die CloudTalk f\u00fcr ihre Verkaufs- und Supportanrufe vertrauen. Erfahren Sie, warum CloudTalk bessere Ergebnisse liefert als Freshdesk.<\/p><div class=\"demo-ab-block__list-wrapper\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--numbered wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--numbered\"><ol class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">01<\/span>\n                        <div class=\"list-block__content\">\n                                            <\/div>\n        <\/li>\n<\/ol><\/div><\/div><\/div><\/div><\/div><div class=\"demo-ab-block__form-section\"><div class=\"demo-ab-block__form-wrap\"><div class=\"demo-ab-block__form-content demo-form\">\n<div class=\"ct-demo-form\">\n<!--[if lte IE 8]>\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2-legacy.js\"><\/script>\n<![endif]-->\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2.js\"><\/script>\n<script>\n\nlet searchParams = new URLSearchParams(window.location.search);\nsearchParams.has('filled_email');\nlet emailVal = searchParams.get('filled_email');\n\nhbspt.forms.create({\n\tregion: \"na1\",\n\tportalId: \"6195055\",\n\tformId: \"209cca80-551b-4b65-ae93-766d7218210e\",\n    onFormReady: function($form) {\n        $form.attr(\"data-default-form-id\", \"866072\");\n        if(emailVal) {\n            $form.find('input[name=\"email\"]').val(emailVal).change(); \n        }\n    },\n    onFormSubmit: function (form) {\n        window.dataLayer = window.dataLayer || [];\t \n        dataLayer.push({\n            'event': 'demoFormSubmitted',\n            'registrationFirstName': form.find(\"[name=firstname]\").val(),\n            'registrationLastName': form.find(\"[name=lastname]\").val(),\n            'registrationEmail': form.find(\"[name=email]\").val(),\n            'registrationPhoneNumber': 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clip-path=\"url(#clip0_24831_3279_rating_0_2)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_2\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_3)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"demo-ab-block__rating-card-content\"><p class=\"demo-ab-block__rating-card-label\">Bewertungen<\/p><p class=\"demo-ab-block__rating-card-number\">3.700+<\/p><\/div><\/div><div class=\"demo-ab-block__rating-card\"><div class=\"demo-ab-block__rating-card-header\"><div class=\"demo-ab-block__rating-card-logos\"><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/capterra.svg\" alt=\"\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><\/div><div class=\"demo-ab-block__rating-card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_1_0)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 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15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_1_2\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_1_3)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 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class=\"demo-ab-block__rating-card-number\">3.400+<\/p><\/div><\/div><div class=\"demo-ab-block__rating-card\"><div class=\"demo-ab-block__rating-card-header\"><div class=\"demo-ab-block__rating-card-logos\"><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/customer-1.png\" alt=\"\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/customer-2.png\" alt=\"\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/customer-3.png\" alt=\"\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><\/div><div class=\"demo-ab-block__rating-card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_2_0)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_2_0\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_2_1)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_2_1\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_2_2)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_2_2\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_2_3)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_2_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_2_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_2_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"demo-ab-block__rating-card-content\"><p class=\"demo-ab-block__rating-card-label\">Kunden<\/p><p class=\"demo-ab-block__rating-card-number\">75.000+<\/p><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":143,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"ct-post-type":[],"ct-solution":[],"ct-industry":[],"ct-use-case":[],"ct-ai-voice-agent-type":[],"class_list":["post-330957","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.cloudtalk.io\/de\/wp-json\/wp\/v2\/pages\/330957","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cloudtalk.io\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.cloudtalk.io\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/de\/wp-json\/wp\/v2\/users\/143"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/de\/wp-json\/wp\/v2\/comments?post=330957"}],"version-history":[{"count":0,"href":"https:\/\/www.cloudtalk.io\/de\/wp-json\/wp\/v2\/pages\/330957\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.cloudtalk.io\/de\/wp-json\/wp\/v2\/media?parent=330957"}],"wp:term":[{"taxonomy":"ct-post-type","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/de\/wp-json\/wp\/v2\/ct-post-type?post=330957"},{"taxonomy":"ct-solution","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/de\/wp-json\/wp\/v2\/ct-solution?post=330957"},{"taxonomy":"ct-industry","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/de\/wp-json\/wp\/v2\/ct-industry?post=330957"},{"taxonomy":"ct-use-case","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/de\/wp-json\/wp\/v2\/ct-use-case?post=330957"},{"taxonomy":"ct-ai-voice-agent-type","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/de\/wp-json\/wp\/v2\/ct-ai-voice-agent-type?post=330957"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}},{"id":330955,"date":"2026-05-08T11:59:04","date_gmt":"2026-05-08T09:59:04","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/?page_id=330955"},"modified":"2026-05-08T11:59:06","modified_gmt":"2026-05-08T09:59:06","slug":"dialfire","status":"publish","type":"page","link":"https:\/\/www.cloudtalk.io\/de\/telefonanlagen-bewertungen\/dialfire\/","title":{"rendered":"Dialfire Bewertung [cgv actual_year]"},"content":{"rendered":"<div class=\"wp-block-cloudtalk-under-navigation-social-proof\"><div class=\"under-navigation-social-proof-block\"><div class=\"under-navigation-social-proof-block__cards\"><div class=\"under-navigation-social-proof-block__cards-track\"><div class=\"under-navigation-social-proof-block__card\" data-half-star=\"true\"><div class=\"under-navigation-social-proof-block__card-header\"><div class=\"under-navigation-social-proof-block__card-logos\"><div class=\"under-navigation-social-proof-block__card-logo\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/01\/G2.svg\" alt=\"G2\" class=\"under-navigation-social-proof-block__card-logo-image\" \/><\/div><\/div><div class=\"under-navigation-social-proof-block__card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_0_0)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 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7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"url(#star-gradient-3n2-social-proof)\"\/><\/g><defs><clipPath id=\"clip0_social_proof_1_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"under-navigation-social-proof-block__card-content\"><p class=\"under-navigation-social-proof-block__card-number\">26&nbsp;<\/p><p class=\"under-navigation-social-proof-block__card-label\">Bewertungen<\/p><\/div><\/div><div class=\"under-navigation-social-proof-block__card\" ><div class=\"under-navigation-social-proof-block__card-header\"><div class=\"under-navigation-social-proof-block__card-logos\"><div class=\"under-navigation-social-proof-block__card-logo\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/01\/customer1.png\" alt=\"Kunde\" class=\"under-navigation-social-proof-block__card-logo-image\" \/><\/div><div class=\"under-navigation-social-proof-block__card-logo\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/02\/customer2-border.png\" alt=\"Kunde\" class=\"under-navigation-social-proof-block__card-logo-image\" \/><\/div><div class=\"under-navigation-social-proof-block__card-logo\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/02\/customer3-border.png\" alt=\"Kunde\" class=\"under-navigation-social-proof-block__card-logo-image\" \/><\/div><\/div><div class=\"under-navigation-social-proof-block__card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_0)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_0\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_1)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_1\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_2)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_2\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_3)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"under-navigation-social-proof-block__card-content\"><p class=\"under-navigation-social-proof-block__card-number\">3,000+&nbsp;<\/p><p class=\"under-navigation-social-proof-block__card-label\">Kunden<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-seo-hero wp-block-cloudtalk-seo-hero\"><div class=\"sh\"><h1 class=\"sh__title\">Dialfire Bewertung 2026:<br>Funktionen, Preise &amp; Nutzerfeedback<\/h1><p class=\"sh__description\">Erforschen Sie Dialfire? Entdecken Sie, was echte Nutzer \u00fcber Anrufqualit\u00e4t, Funktionen und Support sagen \u2013 und sehen Sie, wie CloudTalk im Vergleich abschneidet.<\/p><div class=\"sh__buttons wp-block-buttons\"><div class=\"wp-block-button btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/de\/demo-vereinbaren\/\" class=\"wp-block-button__link wp-element-button\">CloudTalk Demo erhalten<\/a><\/div><div class=\"wp-block-button btn-ghost btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/blog\/best-phone-system-based-on-g2-reviews-and-ratings\/\" class=\"wp-block-button__link wp-element-button\">Dialfire Alternativen \u2192<\/a><\/div><\/div><\/div><\/div>\n\n\n<div class=\"wp-block-cloudtalk-row\" style=\"--column-widths:minmax(0, 280px) minmax(660px, 1fr) minmax(0, 280px);--mobile-order-1:2;--mobile-order-2:3;--mobile-order-3:1\">\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"wp-block-cloudtalk-table-of-contents\" data-level-depth=\"3\" data-total-items=\"3\"><div class=\"toc__heading\">Table of contents<\/div><div class=\"toc__list\"><div class=\"toc__item level-2\"><a href=\"#was-ist-dialfire\">Was ist Dialfire?<\/a><\/div><div class=\"toc__item level-3\"><a href=\"#was-sind-die-hauptfunktionen-von-dialfire\">Was sind die Hauptfunktionen von Dialfire?<\/a><\/div><div class=\"toc__item level-2\"><a href=\"#was-nutzer-ueber-dialfire-sagen\">Was Nutzer \u00fcber Dialfire sagen<\/a><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><h2 id=\"was-ist-dialfire\" class=\"wp-block-heading\">Was ist Dialfire?<\/h2>\n\n<p>Dialfire ist eine Cloud-native Contact-Center-Plattform, die haupts\u00e4chlich f\u00fcr Outbound-Teams mit hohem Anrufvolumen entwickelt wurde. Sie l\u00e4uft zu 100 % im Browser ohne Softwareinstallation und basiert auf einem nutzungsbasierten Preismodell \u2013 Sie zahlen pro verbrauchter Minute und pro aktivierter Plattformfunktion, nicht pro Platz.<\/p>\n\n<p>Ihr Kernvorteil sind unbegrenzte Agenten ohne zus\u00e4tzliche Lizenzkosten, gepaart mit einem leistungsstarken <a href=\"https:\/\/www.cloudtalk.io\/de\/predictive-dialer-ein-tool-das-ihnen-hilft-mit-ihren-kunden-in-kontakt-zu-treten\/\">Predictive Dialer<\/a>, der angeblich bis zu 3-mal mehr Kontakte als manuelles W\u00e4hlen liefert. Das macht sie attraktiv f\u00fcr BPOs, <a href=\"https:\/\/www.cloudtalk.io\/blog\/telemarketing-call-center\/\">Telemarketing-Agenturen<\/a> und vertriebsorientierte Organisationen, die strikt nach Kosten pro Minute bewerten.<\/p>\n\n<p>F\u00fcr technisch versierte Administratoren, die ma\u00dfgeschneiderte Kampagnenlogik mit Low-Code JavaScript und REST APIs erstellen m\u00f6chten, ist Dialfire wirklich flexibel. F\u00fcr alle anderen kennzeichnen Rezensenten es durchweg als eine komplexere, eher DIY-Erfahrung als moderne Alternativen.<\/p>\n\n\n<div class=\"wp-block-cloudtalk-summary\"><div class=\"summary-block summary-block--sm\"><h3 id=\"was-sind-die-hauptfunktionen-von-dialfire\" class=\"wp-block-heading\">Was sind die Hauptfunktionen von Dialfire?<\/h3>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Predictive Dialer mit Anrufbeantwortererkennung (AMD) und mehreren Geschwindigkeitseinstellungen                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Preview Dialing und Call Blending f\u00fcr gemischte Inbound-\/Outbound-Teams                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Sprachaufzeichnung mit 3 Jahren Speicherdauer inklusive                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Echtzeit-Wallboards, Dashboards und anpassbare Berichte                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Integrationen \u00fcber Salesforce, HubSpot, Pipedrive, Zoho, MS Dynamics, Zapier, REST API + Webhooks                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        KI-Funktionen: Voice Bots, Agent Assist, Gespr\u00e4chszusammenfassungen, Scoring und \u00dcbersetzungen.                    <\/div>\n                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div><\/div><\/div>\n\n\n<h2 id=\"was-nutzer-ueber-dialfire-sagen\" class=\"wp-block-heading\">Was Nutzer \u00fcber Dialfire sagen<\/h2>\n\n<p>Basierend auf \u00fcber 25 verifizierten Bewertungen von G2, Capterra und Trustpilot<\/p>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--pros wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude0a Was Nutzer lieben<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Wirklich bahnbrechende Preisgestaltung f\u00fcr hohe Outbound-Volumen \u2013 zahlen Sie nur f\u00fcr die Minuten und Module, die Sie tats\u00e4chlich nutzen                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Unbegrenzte Agenten ohne zus\u00e4tzliche Lizenzkosten \u2013 skaliert mit der Mitarbeiterzahl ohne Preisschock                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Support-Team wird durchweg als kompetent und schnell bei komplexen Konfigurationsfragen gelobt                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Hochgradig anpassbar: Low-Code JavaScript, REST APIs und Webhooks erm\u00f6glichen es technischen Teams, ma\u00dfgeschneiderte Kampagnenlogik zu erstellen                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u201eEs ist wirklich praktisch, da Sie Ihre Leads einfach in Dialfire hochladen k\u00f6nnen. Sie k\u00f6nnen Excel, CSV usw. verwenden. Dazu kommt die Flexibilit\u00e4t beim Bearbeiten der Spalten, und Sie k\u00f6nnen direkt nach dem Hochladen anrufen. Im Grunde ein Plug-and-Play-System: sehr einfach zu bedienen und keine aufwendige Einrichtung erforderlich. Ich liebe auch deren Zahlungssystem, bei dem Sie nur f\u00fcr die Funktionalit\u00e4t bezahlen, die Sie nutzen, was uns viel Geld spart.\u201c<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">Cliff Ian M.<\/div><div class=\"quote-block__position\">Stellvertretender Gesch\u00e4ftsf\u00fchrer<\/div><\/div><\/div><a href=\"https:\/\/www.capterra.com\/p\/156848\/Dialfire\/#Capterra___3767110\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Vollst\u00e4ndige Bewertung <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--cons wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude24 Was Nutzer bem\u00e4ngeln<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Die Benutzeroberfl\u00e4che (UI) wirkt veraltet und beim ersten Gebrauch \u201e\u00fcberw\u00e4ltigend\u201c \u2013 mehrere Rezensenten beschreiben es als einen R\u00fcckschritt im Vergleich zu anderen, moderneren Tools.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Komplexe CRM- und IVR-Integrationen erfordern Codierung \u2013 No-Code-Admins sto\u00dfen schnell an Grenzen                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Keine native mobile App, kein SMS oder WhatsApp \u2013 nur Sprachkommunikation in einer Omnichannel-Welt                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Automatisierung kann \u201eheikel\u201c sein \u2013 kleine \u00c4nderungen in der Kampagnenlogik erfordern oft manuelle Nacharbeit                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Dokumentation ist sp\u00e4rlich \u2013 Admins verlassen sich stark auf den Support-Chat f\u00fcr die Basiseinrichtung                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u201eDialfire hat so viele versteckte Funktionen, die ich wirklich dokumentiert haben wollte! (\u2026) Wirklich komplexe Implementierungen sind schwierig, wenn man nicht programmieren kann. (\u2026) Trotzdem sind die Kosten f\u00fcr uns es wert. (\u2026) Die Art und Weise, wie Kontakte im Backend genutzt werden, ist auch ziemlich schwer zu handhaben. (\u2026) Es f\u00fchlt sich auch sehr veraltet an, was die App-Oberfl\u00e4che angeht.\u201c<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">Marc G.<\/div><div class=\"quote-block__position\">Sr. Manager Vertriebsoperationen<\/div><\/div><\/div><a href=\"https:\/\/www.capterra.com\/p\/156848\/Dialfire\/#Capterra___7043786\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Vollst\u00e4ndige Bewertung <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div style=\"--rcc-slides-per-view: 2;\" class=\"wp-block-cloudtalk-review-card-carousel rcc--post-content wp-block-cloudtalk-review-card-carousel\" data-display-mode=\"post-content\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">Was sagen die Leute \u00fcber Dialfire auf G2?<\/h2><p class=\"rcc__description\">Sehen Sie, was echte Nutzer \u00fcber das Produkt von Dialfire auf G2 sagen \u2013 ehrliche Bewertungen, reale Erfahrungen und Feedback von Teams, die es genutzt haben.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/G2.svg\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"3.5 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star review-card__star--half\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><defs><linearGradient id=\"halfStar\"><stop offset=\"55%\" stop-color=\"#F59E0B\"\/><stop offset=\"55%\" stop-color=\"#F5F5F5\"\/><\/linearGradient><\/defs><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"url(#halfStar)\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u201eWir stie\u00dfen auf zu viele technische Probleme\/Bugs, die wir nicht beheben konnten.\u201c<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Chris G.<\/span><span class=\"review-card__tag review-card__tag--gray\">Kleinunternehmen<\/span><span class=\"review-card__tag review-card__tag--blue\">IT &amp; Betrieb<\/span><\/div><p class=\"review-card__position\">Bilderrahmer\/Website-Manager<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"G2 Logo\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"5 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u201eIch empfehle dem Dialfire-Team, an technischen Fehlern zu arbeiten.\u201c<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Conold C.<\/span><span class=\"review-card__tag review-card__tag--gray\">Kleinunternehmen<\/span><span class=\"review-card__tag review-card__tag--blue\">IT &amp; Betrieb<\/span><\/div><p class=\"review-card__position\">Informationstechnologie und Dienstleistungen<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"G2 Logo\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"4 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u201eBei der Ersteinrichtung gibt es eine leichte Lernkurve, es kann f\u00fcr Unerfahrene etwas \u00fcberw\u00e4ltigend sein.\u201c<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Siyanda K.<\/span><span class=\"review-card__tag review-card__tag--gray\">Kleinunternehmen<\/span><\/div><p class=\"review-card__company\">Firmenname<\/p><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"ci ci--sticky wp-block-cloudtalk-content-item\"><div class=\"ci__header\"><img decoding=\"async\" class=\"ci__icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/dialfire_full_1688991167.jpg\" alt=\"\" width=\"32\" height=\"32\" loading=\"lazy\" \/><span class=\"ci__name\">Dialfire<\/span><\/div><div class=\"ci__items\"><div class=\"ci__item\"><span class=\"ci__label\">Gegr\u00fcndet<\/span><span class=\"ci__value\">2014<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Teamgr\u00f6\u00dfe<\/span><span class=\"ci__value\">11-50 Mitarbeiter<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Abdeckung<\/span><span class=\"ci__value\">200 L\u00e4nder<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">G2 Bewertung<\/span><span class=\"ci__value\">4.2\/5<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Startpreis<\/span><span class=\"ci__value\">Pay-as-you-go (~\u20ac0,0236\/Min. Outbound)<\/span><\/div><\/div><\/div><\/div>\n<\/div>\n\n\n<div class=\"wp-block-cloudtalk-homepage-hero-section wp-block-cloudtalk-homepage-hero-section\"><div class=\"homepage-hero-section homepage-hero-section--has-top-border\"><div class=\"homepage-hero-section__content\"><div class=\"homepage-hero-section__tags\"><span class=\"homepage-hero-section__tag\"><span>CloudTalk &#8211; #1 Dialfire Alternative<\/span><\/span><span class=\"homepage-hero-section__tag homepage-hero-section__tag--highlighted\"><img loading=\"lazy\" decoding=\"async\" class=\"homepage-hero-section__tag-icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"\" width=\"16\" height=\"16\" \/><span>2025 Winter Leader<\/span><\/span><\/div><div class=\"homepage-hero-section__headline\"><h2>Suchen Sie eine Dialfire Alternative?<\/h2><\/div><div class=\"homepage-hero-section__description\"><p>Erfahren Sie, warum 4,000+ Unternehmen zu CloudTalk gewechselt sind \u2013 f\u00fcr \u00fcberragende Anrufqualit\u00e4t und KI-gest\u00fctzte Funktionen.<\/p><\/div><div class=\"homepage-hero-section__buttons\"><a href=\"https:\/\/www.cloudtalk.io\/de\/demo-vereinbaren\/\" class=\"btn btn-regular btn-secondary\">Demo erhalten<\/a><\/div><div class=\"homepage-hero-section__logo-carousel\"><div class=\"wp-block-cloudtalk-logo-carousel wp-block-cloudtalk-logo-carousel\"><\/div><\/div><div class=\"homepage-hero-section__image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Product_Design.png\" alt=\"Hero image\" \/><div class=\"homepage-hero-section__video-blocks\"><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--1\"><div class=\"homepage-hero-section__video-text\">Lieblingsintegrationen hinzuf\u00fcgen<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Integracie_184x60.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--2\"><div class=\"homepage-hero-section__video-text\">Lokale Nummern erhalten<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Numbers_184x89.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--3\"><div class=\"homepage-hero-section__video-text\">KI-Sprachagenten hinzuf\u00fcgen<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Video_184x109.mp4\" autoplay loop playsinline muted><\/video><\/div><\/div><\/div><div class=\"homepage-hero-section__feature-highlights\"><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"22\" viewBox=\"0 0 23 22\" fill=\"none\"><path d=\"M14.5 2.5V1M18.4393 3.56066L19.5 2.5M19.5103 7.5H21.0103M20.9506 12C20.4489 17.0533 16.1853 21 11 21C5.47715 21 1 16.5228 1 11C1 5.81465 4.94668 1.5511 10 1.04938M11 7H15V11M14.6197 7C12.2653 10.3276 8.38636 12.5 4 12.5C2.9971 12.5 2.02072 12.3864 1.08302 12.1715\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Auf G2 top bewertet<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Auf G2 stets hoch bewertet, hilft CloudTalk Teams, schneller zu starten, Komplexit\u00e4t zu vermeiden und sich auf ein Telefonsystem zu verlassen, das vom ersten Tag an wie erwartet funktioniert.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 16C12.866 16 16 12.866 16 9C16 5.13401 12.866 2 9 2C5.13401 2 2 5.13401 2 9C2 12.866 5.13401 16 9 16Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M15 22C18.866 22 22 18.866 22 15C22 11.134 18.866 8 15 8C11.134 8 8 11.134 8 15C8 18.866 11.134 22 15 22Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>\u00dcber 100 Integrationen<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Ihr CRM, Helpdesk und Ihre Vertriebstools kommunizieren bereits miteinander. CloudTalk schlie\u00dft sich einfach der Unterhaltung an und macht sie wesentlich produktiver.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M2.68675 15.6451L4.59494 14.5435C4.6983 14.4839 4.8196 14.4631 4.9369 14.4851L8.6914 15.1878C8.99995 15.2455 9.28478 15.008 9.28338 14.6941L9.26876 11.4045C9.26836 11.3151 9.29193 11.2272 9.33701 11.15L11.2317 7.90621C11.3303 7.73739 11.3215 7.52658 11.2091 7.3666L8.01892 2.82568M19.0002 4.85905C13.5002 7.50004 16.5 11 17.5002 11.5C19.3773 12.4384 21.9876 12.5 21.9876 12.5C21.9958 12.3344 22 12.1677 22 12C22 6.47715 17.5228 2 12 2C6.47715 2 2 6.47715 2 12C2 17.5228 6.47715 22 12 22C12.1677 22 12.3344 21.9959 12.5 21.9877M16.7578 21.9398L13.591 13.591L21.9398 16.7578L18.2376 18.2376L16.7578 21.9398Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Abdeckung in \u00fcber 160 L\u00e4ndern<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Von nebenan bis um den Globus h\u00e4lt CloudTalk Ihre Anrufe klar, lokal und bereit, mit Ihrem Unternehmen zu wachsen.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<section class=\"cs cs--bg-gradient-to-blue cs--layout-stacked wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">CloudTalk vs. Dialfire: Im direkten Vergleich<\/h2><p class=\"cs__description\">Sehen Sie, wie CloudTalk \u00fcberragende Leistung liefert, wo es am wichtigsten ist<\/p><\/div><\/div>\n<div class=\"cs__content\"><div class=\"wp-block-cloudtalk-before-after-table\"><div class=\"bat__table\"><div class=\"bat__row bat__row--header\"><div class=\"bat__cell bat__cell--label\"><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__column-header\">Dialfire<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__column-header\">CloudTalk<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Preise<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Rein nutzungsbasiert \u2013 g\u00fcnstig f\u00fcr hohe Outbound-Volumen, aber die TCO schwanken mit dem Anrufvolumen und den aktivierten Feature-Modulen.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Vorhersehbare Preisgestaltung pro Platz, die Ihr Finanzteam tats\u00e4chlich prognostizieren kann, mit j\u00e4hrlichen Verpflichtungen und klaren Stufen-Upgrades.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Integrationen<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Die Tiefe der CRM-Synchronisierung erfordert Programmierung f\u00fcr komplexe Setups. Nur Sprachfunktion \u2013 keine native SMS-, WhatsApp- oder mobile App.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">100+ native CRM-\/Helpdesk-Integrationen, native iOS- und Android-Apps sowie SMS- und Messaging-Kan\u00e4le im selben Arbeitsbereich.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Dokumentation<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">\u201eViele wirklich fantastische Funktionen haben einfach keine Dokumentation\u201c \u2013 Administratoren greifen routinem\u00e4\u00dfig auf den Support-Chat zur\u00fcck, um grundlegende Konfigurationen vorzunehmen.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Durchsuchbare Wissensdatenbank, In-Produkt-Walkthroughs, benannte CSMs in kostenpflichtigen Tarifen und 24\/7-Supportabdeckung.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Benutzererfahrung<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Rezensenten beschreiben die Benutzeroberfl\u00e4che als veraltet und \u201e\u00fcberw\u00e4ltigend\u201c \u2013 die Ersteinrichtung ist ein R\u00fcckschritt gegen\u00fcber modernen CCaaS-Tools.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Moderne, strukturierte Oberfl\u00e4che mit Onboarding-Playbooks. Nicht-technische Administratoren gehen ohne Abh\u00e4ngigkeit vom Helpdesk live.<\/span><\/div><\/div><\/div><div class=\"bat__slider\" aria-label=\"Comparison cards\"><div class=\"bat__slider-track\"><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Preise<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Dialfire:<\/strong> Rein nutzungsbasiert \u2013 g\u00fcnstig f\u00fcr hohe Outbound-Volumen, aber die TCO schwanken mit dem Anrufvolumen und den aktivierten Feature-Modulen.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Vorhersehbare Preisgestaltung pro Platz, die Ihr Finanzteam tats\u00e4chlich prognostizieren kann, mit j\u00e4hrlichen Verpflichtungen und klaren Stufen-Upgrades.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Integrationen<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Dialfire:<\/strong> Die Tiefe der CRM-Synchronisierung erfordert Programmierung f\u00fcr komplexe Setups. Nur Sprachfunktion \u2013 keine native SMS-, WhatsApp- oder mobile App.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> 100+ native CRM-\/Helpdesk-Integrationen, native iOS- und Android-Apps sowie SMS- und Messaging-Kan\u00e4le im selben Arbeitsbereich.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Dokumentation<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Dialfire:<\/strong> \u201eViele wirklich fantastische Funktionen haben einfach keine Dokumentation\u201c \u2013 Administratoren greifen routinem\u00e4\u00dfig auf den Support-Chat zur\u00fcck, um grundlegende Konfigurationen vorzunehmen.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Durchsuchbare Wissensdatenbank, In-Produkt-Walkthroughs, benannte CSMs in kostenpflichtigen Tarifen und 24\/7-Supportabdeckung.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Benutzererfahrung<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Dialfire:<\/strong> Rezensenten beschreiben die Benutzeroberfl\u00e4che als veraltet und \u201e\u00fcberw\u00e4ltigend\u201c \u2013 die Ersteinrichtung ist ein R\u00fcckschritt gegen\u00fcber modernen CCaaS-Tools.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Moderne, strukturierte Oberfl\u00e4che mit Onboarding-Playbooks. Nicht-technische Administratoren gehen ohne Abh\u00e4ngigkeit vom Helpdesk live.<\/span><\/div><\/div><\/div><div class=\"bat__slider-dots\" role=\"tablist\" aria-label=\"Slide navigation\"><\/div><\/div><\/div><\/div>\n<\/div><\/section>\n\n<section class=\"cs cs--bg-white cs--layout-inline cs--has-top-border wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">Warum CloudTalk statt Dialfire w\u00e4hlen<\/h2><p class=\"cs__description\">Die f\u00fcnf Funktionen, die sich Dialfire-Kunden laut eigener Aussage vom ersten Tag an gew\u00fcnscht h\u00e4tten.<\/p><\/div><\/div>\n<div class=\"cs__content\"><div style=\"--fcg-cols: 3\" class=\"fcg wp-block-cloudtalk-feature-card-grid\"><div class=\"fcg__grid\"><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M12 12L7.72711 8.43926C7.09226 7.91022 6.77484 7.6457 6.54664 7.32144C6.34444 7.03413 6.19429 6.71354 6.10301 6.37428C6 5.99139 6 5.57819 6 4.7518V2M12 12L16.2729 8.43926C16.9077 7.91022 17.2252 7.6457 17.4534 7.32144C17.6556 7.03413 17.8057 6.71354 17.897 6.37428C18 5.99139 18 5.57819 18 4.7518V2M12 12L7.72711 15.5607C7.09226 16.0898 6.77484 16.3543 6.54664 16.6786C6.34444 16.9659 6.19429 17.2865 6.10301 17.6257C6 18.0086 6 18.4218 6 19.2482V22M12 12L16.2729 15.5607C16.9077 16.0898 17.2252 16.3543 17.4534 16.6786C17.6556 16.9659 17.8057 17.2865 17.897 17.6257C18 18.0086 18 18.4218 18 19.2482V22M4 2H20M4 22H20\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Noch am selben Nachmittag startklar<\/h3><p class=\"fc__desc\">Dialfire-Rezensenten beklagen durchweg eine steile Lernkurve. CloudTalk wird mit einem Drag-and-Drop-<a href=\"https:\/\/www.cloudtalk.io\/de\/anrufablauf-designer\/\">Call Flow Designer<\/a>, nativen CRM-Konnektoren und einem durchg\u00e4ngig dokumentierten Onboarding geliefert.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6.09436 11.2288C6.03221 10.8282 5.99996 10.4179 5.99996 10C5.99996 5.58172 9.60525 2 14.0526 2C18.4999 2 22.1052 5.58172 22.1052 10C22.1052 10.9981 21.9213 11.9535 21.5852 12.8345C21.5154 13.0175 21.4804 13.109 21.4646 13.1804C21.4489 13.2512 21.4428 13.301 21.4411 13.3735C21.4394 13.4466 21.4493 13.5272 21.4692 13.6883L21.8717 16.9585C21.9153 17.3125 21.9371 17.4895 21.8782 17.6182C21.8266 17.731 21.735 17.8205 21.6211 17.8695C21.4911 17.9254 21.3146 17.8995 20.9617 17.8478L17.7765 17.3809C17.6101 17.3565 17.527 17.3443 17.4512 17.3448C17.3763 17.3452 17.3245 17.3507 17.2511 17.3661C17.177 17.3817 17.0823 17.4172 16.893 17.4881C16.0097 17.819 15.0524 18 14.0526 18C13.6344 18 13.2237 17.9683 12.8227 17.9073M7.63158 22C10.5965 22 13 19.5376 13 16.5C13 13.4624 10.5965 11 7.63158 11C4.66668 11 2.26316 13.4624 2.26316 16.5C2.26316 17.1106 2.36028 17.6979 2.53955 18.2467C2.61533 18.4787 2.65322 18.5947 2.66566 18.6739C2.67864 18.7567 2.68091 18.8031 2.67608 18.8867C2.67145 18.9668 2.65141 19.0573 2.61134 19.2383L2 22L4.9948 21.591C5.15827 21.5687 5.24 21.5575 5.31137 21.558C5.38652 21.5585 5.42641 21.5626 5.50011 21.5773C5.5701 21.5912 5.67416 21.6279 5.88227 21.7014C6.43059 21.8949 7.01911 22 7.63158 22Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">KI-Dialer, der \u00fcber 80 Gespr\u00e4che erm\u00f6glicht<\/h3><p class=\"fc__desc\">Der <a href=\"https:\/\/www.cloudtalk.io\/?page_id=225716\">KI-Dialer<\/a> von CloudTalk erm\u00f6glicht es Ihrem Outbound-Team, Anruflisten automatisch abzuarbeiten, Voicemails zu \u00fcberspringen und Agenten nur dann zu verbinden, wenn eine Live-Person abhebt.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M14.0497 6C15.0264 6.19057 15.924 6.66826 16.6277 7.37194C17.3314 8.07561 17.8091 8.97326 17.9997 9.95M14.0497 2C16.0789 2.22544 17.9713 3.13417 19.4159 4.57701C20.8606 6.01984 21.7717 7.91101 21.9997 9.94M10.2266 13.8631C9.02506 12.6615 8.07627 11.3028 7.38028 9.85323C7.32041 9.72854 7.29048 9.66619 7.26748 9.5873C7.18576 9.30695 7.24446 8.96269 7.41447 8.72526C7.46231 8.65845 7.51947 8.60129 7.63378 8.48698C7.98338 8.13737 8.15819 7.96257 8.27247 7.78679C8.70347 7.1239 8.70347 6.26932 8.27247 5.60643C8.15819 5.43065 7.98338 5.25585 7.63378 4.90624L7.43891 4.71137C6.90747 4.17993 6.64174 3.91421 6.35636 3.76987C5.7888 3.4828 5.11854 3.4828 4.55098 3.76987C4.2656 3.91421 3.99987 4.17993 3.46843 4.71137L3.3108 4.86901C2.78117 5.39863 2.51636 5.66344 2.31411 6.02348C2.08969 6.42298 1.92833 7.04347 1.9297 7.5017C1.93092 7.91464 2.01103 8.19687 2.17124 8.76131C3.03221 11.7947 4.65668 14.6571 7.04466 17.045C9.43264 19.433 12.295 21.0575 15.3284 21.9185C15.8928 22.0787 16.1751 22.1588 16.588 22.16C17.0462 22.1614 17.6667 22 18.0662 21.7756C18.4263 21.5733 18.6911 21.3085 19.2207 20.7789L19.3783 20.6213C19.9098 20.0898 20.1755 19.8241 20.3198 19.5387C20.6069 18.9712 20.6069 18.3009 20.3198 17.7333C20.1755 17.448 19.9098 17.1822 19.3783 16.6508L19.1835 16.4559C18.8339 16.1063 18.6591 15.9315 18.4833 15.8172C17.8204 15.3862 16.9658 15.3862 16.3029 15.8172C16.1271 15.9315 15.9523 16.1063 15.6027 16.4559C15.4884 16.5702 15.4313 16.6274 15.3644 16.6752C15.127 16.8453 14.7828 16.904 14.5024 16.8222C14.4235 16.7992 14.3612 16.7693 14.2365 16.7094C12.7869 16.0134 11.4282 15.0646 10.2266 13.8631Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">KI-Einblicke in 100 % Ihrer Anrufe<\/h3><p class=\"fc__desc\">Zus\u00e4tzlich zum Transkribieren, Zusammenfassen und Taggen jedes Anrufs analysiert die <a href=\"https:\/\/www.cloudtalk.io\/de\/ki-gestuetzte-konversationsintelligenz\/\">KI-Gespr\u00e4chsintelligenz<\/a> im Hintergrund die Stimmung und bewertet die Leistung, wobei Daten direkt an Ihr CRM \u00fcbertragen werden.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 9V6C9 4.34315 7.65685 3 6 3C4.34315 3 3 4.34315 3 6C3 7.65685 4.34315 9 6 9H9ZM9 9V15M9 9H15M9 15V18C9 19.6569 7.65685 21 6 21C4.34315 21 3 19.6569 3 18C3 16.3431 4.34315 15 6 15H9ZM9 15H15M15 15H18C19.6569 15 21 16.3431 21 18C21 19.6569 19.6569 21 18 21C16.3431 21 15 19.6569 15 18V15ZM15 15V9M15 9V6C15 4.34315 16.3431 3 18 3C19.6569 3 21 4.34315 21 6C21 7.65685 19.6569 9 18 9H15Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Multichannel vom ersten Tag an<\/h3><p class=\"fc__desc\">Dialfire ist nur browser- und sprachbasiert. CloudTalk bietet Ihrem Team native <a href=\"https:\/\/www.cloudtalk.io\/de\/callcenter-download\/\">iOS- &amp; Android-Apps<\/a>, damit Vertriebsmitarbeiter auch unterwegs produktiv bleiben, plus SMS- und WhatsApp-Threads neben der Sprachfunktion \u2013 ein einziger Posteingang f\u00fcr die gesamte Konversation.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M2 12H22M2 12C2 17.5228 6.47715 22 12 22M2 12C2 6.47715 6.47715 2 12 2M22 12C22 17.5228 17.5228 22 12 22M22 12C22 6.47715 17.5228 2 12 2M12 2C14.5013 4.73835 15.9228 8.29203 16 12C15.9228 15.708 14.5013 19.2616 12 22M12 2C9.49872 4.73835 8.07725 8.29203 8 12C8.07725 15.708 9.49872 19.2616 12 22\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Globale Nummern mit integriertem Ruf<\/h3><p class=\"fc__desc\">Greifen Sie auf <a href=\"https:\/\/www.cloudtalk.io\/de\/internationale-nummern\/\">internationale Nummern<\/a> in 160+ L\u00e4ndern zu, die eine automatisierte Rotation bieten, die Spam-Markierungen ohne manuellen Verwaltungsaufwand verhindert.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 17.5H3.5M6.5 12H2M9 6.5H4M17 3L10.4036 12.235C10.1116 12.6438 9.96562 12.8481 9.97194 13.0185C9.97744 13.1669 10.0486 13.3051 10.1661 13.3958C10.3011 13.5 10.5522 13.5 11.0546 13.5H16L15 21L21.5964 11.765C21.8884 11.3562 22.0344 11.1519 22.0281 10.9815C22.0226 10.8331 21.9514 10.6949 21.8339 10.6042C21.6989 10.5 21.4478 10.5 20.9454 10.5H16L17 3Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Echte, tiefe CRM-Integrationen in Echtzeit<\/h3><p class=\"fc__desc\">Dialfire erfordert benutzerdefinierten Code und API-\/Zapier-Setups mit mangelhafter Dokumentation. CloudTalk bietet eine native, bidirektionale Synchronisierung f\u00fcr <a href=\"https:\/\/www.cloudtalk.io\/de\/integrationen\/\">100<\/a><a href=\"https:\/\/www.cloudtalk.io\/de\/integrationen\/\">+ Tools<\/a>, die alle Anrufprotokolle und Tickets ohne manuellen Abgleich automatisiert.<\/p><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/section>\n\n<div style=\"--rcc-slides-per-view: 2;\" class=\"wp-block-cloudtalk-review-card-carousel rcc--has-top-border wp-block-cloudtalk-review-card-carousel\" data-display-mode=\"section\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">Unternehmen, die zu CloudTalk gewechselt sind<\/h2><p class=\"rcc__description\">Echte Ergebnisse von echten Unternehmen, die gewechselt haben \u2013 und es nie bereut haben.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201eAuf der alten Plattform gab es keine automatische Ticketerstellung. Wir mussten die Protokolle manuell \u00fcberpr\u00fcfen, um festzustellen, welche Anrufe verpasst wurden und ob ihnen nachgegangen wurde. Das machte es schwierig, genau zu verfolgen, wie viele Anrufe wir verpasst oder bearbeitet haben.\u201c<br><br>\u201eNach dem Wechsel zu CloudTalk sanken unsere verpassten Anrufe um 23 %. Das ist nicht nur eine Zahl; das sind Kunden, mit denen wir uns verbinden k\u00f6nnen, bevor es zu sp\u00e4t ist.\u201c<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Ayif Amrullah<\/cite><p class=\"social-proof-block__position\">Vendor Operations Manager bei Aspire<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">23%<\/span><span class=\"social-proof-block__statistic-description\">R\u00fcckgang der verpassten Anrufe<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">50%<\/span><span class=\"social-proof-block__statistic-description\">Schnellere Qualit\u00e4tssicherung mit Analysen<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/aspire-logo-dark.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/aspire\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201eWir hatten viele Probleme mit der Erreichbarkeit und dem Erreichen unserer Leads. Die \u00dcberpr\u00fcfung von Anrufen erforderte das manuelle Abh\u00f6ren vollst\u00e4ndiger Aufzeichnungen, was sehr zeitaufw\u00e4ndig war.\u201c<br><br>\u201eEiner der gr\u00f6\u00dften Erfolge war die M\u00f6glichkeit, Teamgespr\u00e4che zu analysieren und Muster sowie Verbesserungspotenziale zu identifizieren. Jetzt haben wir eine um etwa 30 % h\u00f6here Kontaktquote.\u201c<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Marianela Santander<\/cite><p class=\"social-proof-block__position\">SDR Team Lead bei TripleTen LATAM<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">30%<\/span><span class=\"social-proof-block__statistic-description\">Erh\u00f6hung der Kontaktquote<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">33%<\/span><span class=\"social-proof-block__statistic-description\">Zunahme der monatlich gebuchten Termine<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/TripleTen-logo.png\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/tripleten-latam\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201eMit Aircall steckten wir bei einer Abhebequote von 20\u201330 % fest. Mit CloudTalk haben wir 40\u201350 % erreicht. Das hat den entscheidenden Unterschied gemacht.\u201c<br><br>\u201eWir nutzen die Tag-Funktion intensiv, um zu verfolgen, wo sich Leads im Funnel befinden. Und das Dashboard hilft jedem Vertriebsmitarbeiter zu sehen, wo er steht.\u201c<br><br><br><br><\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Syon Joshi<\/cite><p class=\"social-proof-block__position\">Chief Marketing Office bei Velu<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">50%<\/span><span class=\"social-proof-block__statistic-description\">Abhebequoten<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">Full<\/span><span class=\"social-proof-block__statistic-description\">Sichtbarkeit der Mitarbeiterleistung<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/velu-logo-dark.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/velu\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-faq wp-block-cloudtalk-faq--white wp-block-cloudtalk-faq--has-top-border wp-block-cloudtalk-faq-v2\" data-display-mode=\"section\"><div class=\"faq-block\"><div class=\"faq-block__header\"><h2 class=\"faq-block__title\">Frequently Asked Questions<\/h2><\/div><div class=\"faq-block__items\"><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-84\"><h3 class=\"faq-item__question-text\">Ist Dialfire cloudbasiert?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-84\"><div class=\"faq-item__answer\"><p>Ja. Dialfire ist vollst\u00e4ndig cloud-nativ und l\u00e4uft in jedem modernen Browser \u2013 keine Softwareinstallation erforderlich. Daten werden ausschlie\u00dflich innerhalb der Europ\u00e4ischen Union gehostet und entsprechen den DSGVO-\/deutschen Datenschutzstandards. Beachten Sie, dass es keine native mobile App gibt, sodass Agenten, die nicht am Schreibtisch arbeiten, auf eine Browsersitzung auf ihrem Ger\u00e4t beschr\u00e4nkt sind.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-85\"><h3 class=\"faq-item__question-text\">Wie vergleicht sich die Preisgestaltung von Dialfire mit CloudTalk?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-85\"><div class=\"faq-item__answer\"><p>Dialfire ist rein nutzungsbasiert: ungef\u00e4hr \u20ac0.0236 pro Minute f\u00fcr Predictive Outbound (USA), wobei Plattformfunktionen als separate Minutenzus\u00e4tze abgerechnet werden. Es gibt keine monatliche Sitzplatzlizenz, keine Mindestbindung und unbegrenzte Agenten. Diese Rechnung ist f\u00fcr sehr volumenstarke Outbound-Betriebe im Hinblick auf die reinen Kosten pro Minute vorteilhaft, aber die Gesamtbetriebskosten (TCO) k\u00f6nnen je nach Anrufvolumen und Funktionsnutzung dramatisch schwanken. <a href=\"https:\/\/www.cloudtalk.io\/de\/preise-der-callcenter-software\/\">CloudTalk verwendet ein Pro-Sitz-Modell<\/a> mit vorhersehbarer monatlicher Abrechnung \u2013 einfacher f\u00fcr Betriebs- und Finanzteams zu prognostizieren, insbesondere f\u00fcr gemischte Inbound-\/Outbound- oder wachsende Teams.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-86\"><h3 class=\"faq-item__question-text\">Ist Dialfire gut f\u00fcr Outbound-Kaltakquise geeignet?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-86\"><div class=\"faq-item__answer\"><p>Der Predictive Dialer von Dialfire ist eine echte St\u00e4rke \u2013 Rezensenten loben die F\u00e4higkeit, lange Kontaktlisten mit AMD und mehreren Geschwindigkeitseinstellungen zu bearbeiten, und beanspruchen bis zu 3-mal mehr Kontakte als beim manuellen W\u00e4hlen. Die Kompromisse: komplexe Kampagnenlogik erfordert oft JavaScript- oder REST-API-Arbeit, die Automatisierungsabstimmung wird als \u201efummelig\u201c beschrieben, und es gibt keine native mobile App f\u00fcr Au\u00dfendienstmitarbeiter. <a href=\"https:\/\/www.cloudtalk.io\/de\/dialer\/\">Der KI-Dialer von CloudTalk<\/a> bietet einen vergleichbaren Durchsatz (80+ Live-Gespr\u00e4che pro Agent pro Tag) mit einem No-Code-Kampagnen-Builder und nativer mobiler Unterst\u00fctzung.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-87\"><h3 class=\"faq-item__question-text\">Wer hat bessere CRM-Integrationen: Dialfire oder CloudTalk?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-87\"><div class=\"faq-item__answer\"><p>Beide verbinden sich mit den wichtigsten CRMs \u2013 <a href=\"https:\/\/www.cloudtalk.io\/de\/telefonsystemintegration-fuer-salesforce\/\">Salesforce<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/de\/call-center-integration-fuer-hubspot\/\">HubSpot<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/de\/mit-1-bewertetes-telefonsystem-fuer-pipedrive-vertriebsteams\/\">Pipedrive<\/a>, Zoho und MS Dynamics. Der Unterschied liegt in Tiefe und Aufwand. Dialfires Integrationen basieren stark auf Zapier und REST API + Webhooks; komplexe Feldzuordnungen und bidirektionale Synchronisierung erfordern typischerweise Entwicklerzeit, und Rezensenten bem\u00e4ngeln sp\u00e4rliche Dokumentation. CloudTalk wird mit nativen, bidirektionalen Echtzeit-Integrationen zu <a href=\"https:\/\/www.cloudtalk.io\/de\/integrationen\/\">100<\/a>+ Tools geliefert \u2013 jeder Anruf wird automatisch protokolliert, jedes Ticket erstellt, mit dokumentierten Feldzuordnungen sofort einsatzbereit.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-88\"><h3 class=\"faq-item__question-text\">Unterst\u00fctzt Dialfire SMS, WhatsApp oder eine mobile App?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-88\"><div class=\"faq-item__answer\"><p>Basierend auf der Website von Dialfire und den Bewertungsplattformen im ersten Quartal 2026 ist Dialfire ausschlie\u00dflich sprachbasiert \u2013 es gibt keinen SMS- oder WhatsApp-Kanal in der Plattform, und es wurde keine native iOS- oder Android-App identifiziert. F\u00fcr Multichannel-Teams oder Vertriebsmitarbeiter, die au\u00dferhalb des B\u00fcros arbeiten, stellt dies eine erhebliche L\u00fccke dar. CloudTalk unterst\u00fctzt Sprache, SMS und <a href=\"https:\/\/www.cloudtalk.io\/de\/whatsapp-outbound-nachrichten\/\">WhatsApp<\/a> im selben Arbeitsbereich sowie native mobile Apps f\u00fcr iOS und Android.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-89\"><h3 class=\"faq-item__question-text\">Wie schnell k\u00f6nnen Teams auf jeder Plattform live gehen?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-89\"><div class=\"faq-item__answer\"><p>Dialfire-Rezensenten beschreiben eine bemerkenswerte Lernkurve, wobei Administratoren h\u00e4ufig auf den Support-Chat angewiesen sind, um die grundlegende Einrichtung abzuschlie\u00dfen. CloudTalk basiert auf einem strukturierten Onboarding-Prozess mit einem Drag-and-Drop Call Flow Designer, vorgefertigten CRM-Konnektoren und benannten CSMs in kostenpflichtigen Tarifen \u2013 die meisten Teams sind an einem einzigen Nachmittag live und innerhalb einer Woche voll einsatzbereit.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-90\"><h3 class=\"faq-item__question-text\">Warum wechseln Unternehmen von Dialfire zu CloudTalk?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-90\"><div class=\"faq-item__answer\"><p>Die h\u00e4ufigsten Gr\u00fcnde, die wir h\u00f6ren: Es ist erm\u00fcdend, auf Entwicklerzeit zu warten, um Kampagnenlogik und CRM-Synchronisierung zu pflegen; Frustration \u00fcber Dokumentationsl\u00fccken, die den Betrieb vom Support abh\u00e4ngig machen; und ein Bedarf an Omnichannel (SMS, WhatsApp, mobil), den die sprachbasierte Dialfire-L\u00f6sung nicht bieten kann. Mittelstands- und Gro\u00dfkunden ber\u00fccksichtigen auch die Anbietergr\u00f6\u00dfe \u2013 die ver\u00f6ffentlichte Roadmap, Sicherheitszertifizierungen (DSGVO, SOC 2, HIPAA-konform) und der globale Support von CloudTalk reduzieren das langfristige Risiko, das ein kleiner, bootstrappter Anbieter mit sich bringen kann.<\/p><\/div><\/div><\/div><\/div><div class=\"faq-block__cta\"><div class=\"faq-block__cta-image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/Avatar-group.png\" alt=\"\" \/><\/div><div class=\"faq-block__cta-content\"><h3 class=\"faq-block__cta-title\">Noch Fragen?<\/h3><p class=\"faq-block__cta-description\">Finden Sie nicht die Antwort, die Sie suchen? Chatten Sie mit unserem freundlichen Team.<\/p><div class=\"faq-block__cta-button\"><a href=\"https:\/\/www.cloudtalk.io\/demo-b\/\" class=\"btn btn-primary\">Kontakt aufnehmen<\/a><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"demo-ab-block--section wp-block-cloudtalk-demo-ab\"><div class=\"demo-ab-block\"><div class=\"demo-ab-block__hero\"><div class=\"demo-ab-block__hero-content\"><h2 class=\"demo-ab-block__heading\">Bereit f\u00fcr \u00fcberragende Anrufqualit\u00e4t?<\/h2><p class=\"demo-ab-block__hero-paragraph\">Schlie\u00dfen Sie sich \u00fcber 4.000 Unternehmen an, die CloudTalk f\u00fcr ihre Vertriebs- und Support-Anrufe vertrauen. Erfahren Sie, warum CloudTalk bessere Ergebnisse als Dialfire liefert.<\/p><div class=\"demo-ab-block__list-wrapper\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--numbered wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--numbered\"><ol class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">01<\/span>\n                        <div class=\"list-block__content\">\n                                            <\/div>\n        <\/li>\n<\/ol><\/div><\/div><\/div><\/div><\/div><div class=\"demo-ab-block__form-section\"><div class=\"demo-ab-block__form-wrap\"><div class=\"demo-ab-block__form-content demo-form\">\n<div class=\"ct-demo-form\">\n<!--[if lte IE 8]>\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2-legacy.js\"><\/script>\n<![endif]-->\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2.js\"><\/script>\n<script>\n\nlet searchParams = new URLSearchParams(window.location.search);\nsearchParams.has('filled_email');\nlet emailVal = searchParams.get('filled_email');\n\nhbspt.forms.create({\n\tregion: \"na1\",\n\tportalId: \"6195055\",\n\tformId: \"209cca80-551b-4b65-ae93-766d7218210e\",\n    onFormReady: function($form) {\n        $form.attr(\"data-default-form-id\", \"866072\");\n        if(emailVal) {\n            $form.find('input[name=\"email\"]').val(emailVal).change(); \n        }\n    },\n    onFormSubmit: function (form) {\n        window.dataLayer = window.dataLayer || [];\t \n        dataLayer.push({\n            'event': 'demoFormSubmitted',\n            'registrationFirstName': form.find(\"[name=firstname]\").val(),\n            'registrationLastName': form.find(\"[name=lastname]\").val(),\n            'registrationEmail': form.find(\"[name=email]\").val(),\n            'registrationPhoneNumber': form.find(\"[name=phone]\").val(),\n            'registrationUserNumber': form.find(\"[name=demo__users]\").find(\":selected\").val()\n        });\n    }\n});\n<\/script>\n<\/div>\n\n<div class=\"ct-referral-form\">\n<script>\n  hbspt.forms.create({\n    portalId: \"6195055\",\n    formId: \"6a618028-e42d-4ae6-bc9b-002fc38cc18a\",\n    region: \"na1\"\n  });\n<\/script>\n<\/div>\n<\/div><\/div><\/div><div class=\"demo-ab-block__rating-cards\"><div class=\"demo-ab-block__rating-cards-track\"><div class=\"demo-ab-block__rating-card\"><div class=\"demo-ab-block__rating-card-header\"><div class=\"demo-ab-block__rating-card-logos\"><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"G2 logo\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><\/div><div class=\"demo-ab-block__rating-card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 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clip-path=\"url(#clip0_24831_3279_rating_0_3)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"demo-ab-block__rating-card-content\"><p class=\"demo-ab-block__rating-card-label\">Bewertungen<\/p><p class=\"demo-ab-block__rating-card-number\">1,500+<\/p><\/div><\/div><div class=\"demo-ab-block__rating-card\"><div class=\"demo-ab-block__rating-card-header\"><div class=\"demo-ab-block__rating-card-logos\"><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/capterra.svg\" alt=\"\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><\/div><div class=\"demo-ab-block__rating-card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_1_0)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 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15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_1_2\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_1_3)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 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class=\"demo-ab-block__rating-card\"><div class=\"demo-ab-block__rating-card-header\"><div class=\"demo-ab-block__rating-card-logos\"><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/customer-1.png\" alt=\"\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/customer-2.png\" alt=\"\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/customer-3.png\" alt=\"\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><\/div><div class=\"demo-ab-block__rating-card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g 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7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"url(#star-gradient-3n2-social-proof)\"\/><\/g><defs><clipPath id=\"clip0_social_proof_1_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"under-navigation-social-proof-block__card-content\"><p class=\"under-navigation-social-proof-block__card-number\">59&nbsp;<\/p><p class=\"under-navigation-social-proof-block__card-label\">Bewertungen<\/p><\/div><\/div><div class=\"under-navigation-social-proof-block__card\" ><div class=\"under-navigation-social-proof-block__card-header\"><div class=\"under-navigation-social-proof-block__card-logos\"><div class=\"under-navigation-social-proof-block__card-logo\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/01\/customer1.png\" alt=\"Kunde\" class=\"under-navigation-social-proof-block__card-logo-image\" \/><\/div><div class=\"under-navigation-social-proof-block__card-logo\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/02\/customer2-border.png\" alt=\"Kunde\" class=\"under-navigation-social-proof-block__card-logo-image\" \/><\/div><div class=\"under-navigation-social-proof-block__card-logo\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/02\/customer3-border.png\" alt=\"Kunde\" class=\"under-navigation-social-proof-block__card-logo-image\" \/><\/div><\/div><div class=\"under-navigation-social-proof-block__card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_0)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 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17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_2\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_3)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"under-navigation-social-proof-block__card-content\"><p class=\"under-navigation-social-proof-block__card-number\">5,000+&nbsp;<\/p><p class=\"under-navigation-social-proof-block__card-label\">Kunden<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-seo-hero wp-block-cloudtalk-seo-hero\"><div class=\"sh\"><h1 class=\"sh__title\">AVOXI-Bewertung 2026:<br>Funktionen, Preise &amp; Nutzerfeedback<\/h1><p class=\"sh__description\">Erforschen Sie AVOXI? Entdecken Sie, was echte Nutzer \u00fcber Anrufqualit\u00e4t, Funktionen und Support sagen \u2013 und sehen Sie, wie CloudTalk im Vergleich abschneidet.<\/p><div class=\"sh__buttons wp-block-buttons\"><div class=\"wp-block-button btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/de\/demo-vereinbaren\/\" class=\"wp-block-button__link wp-element-button\">CloudTalk-Demo erhalten<\/a><\/div><div class=\"wp-block-button btn-ghost btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/avoxi-alternative\/\" class=\"wp-block-button__link wp-element-button\">AVOXI-Alternativen \u2192<\/a><\/div><\/div><\/div><\/div>\n\n\n<div class=\"wp-block-cloudtalk-row\" style=\"--column-widths:minmax(0, 280px) minmax(660px, 1fr) minmax(0, 280px);--mobile-order-1:2;--mobile-order-2:3;--mobile-order-3:1\">\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"wp-block-cloudtalk-table-of-contents\" data-level-depth=\"3\" data-total-items=\"3\"><div class=\"toc__heading\">Table of contents<\/div><div class=\"toc__list\"><div class=\"toc__item level-2\"><a href=\"#was-ist-avoxi\">Was ist AVOXI?<\/a><\/div><div class=\"toc__item level-3\"><a href=\"#was-sind-die-hauptmerkmale-von-avoxi\">Was sind die Hauptmerkmale von AVOXI?<\/a><\/div><div class=\"toc__item level-2\"><a href=\"#was-nutzer-ueber-avoxi-sagen\">Was Nutzer \u00fcber AVOXI sagen<\/a><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><h2 id=\"was-ist-avoxi\" class=\"wp-block-heading\">Was ist AVOXI?<\/h2>\n\n<p>AVOXI ist eine Cloud-Sprachsoftwareplattform f\u00fcr globale Unternehmenskommunikation. Das 2001 gegr\u00fcndete Unternehmen hat zwei Jahrzehnte damit verbracht, direkte Tier-1-Carrier-Beziehungen aufzubauen und bietet nun <a href=\"https:\/\/www.cloudtalk.io\/de\/internationale-nummern\/\">virtuelle Rufnummern in \u00fcber 150 L\u00e4ndern<\/a> an.<\/p>\n\n<p>Die Positionierung der Plattform hat sich in den letzten Jahren von \u201eCarrier\u201c zu \u201eEnterprise Voice Software\u201c verschoben. J\u00fcngste Produkteinf\u00fchrungen wie Trusted Outbound Voice, KI-gesteuertes proaktives Service-Monitoring und Intelligent <a href=\"https:\/\/www.cloudtalk.io\/de\/call-center-werkzeuge\/anrufer-id-maskierung-schuetzen-sie-ihre-rufnummer\/\">Caller ID<\/a> signalisieren einen aggressiven Schritt, um Premium-Preise durch Software-Intelligenz zu rechtfertigen.<\/p>\n\n<p>AVOXI wurde speziell f\u00fcr multinationale Unternehmen entwickelt, die fragmentierte regionale Carrier konsolidieren, und f\u00fcr globale Contact Center, die auf Genesys, Amazon Connect, Five9, <a href=\"https:\/\/www.cloudtalk.io\/de\/microsoft-teams\/\">Microsoft Teams<\/a> oder Zoom laufen und eine hochwertige Sprachschicht ben\u00f6tigen.<\/p>\n\n\n<div class=\"wp-block-cloudtalk-summary\"><div class=\"summary-block summary-block--sm\"><h3 id=\"was-sind-die-hauptmerkmale-von-avoxi\" class=\"wp-block-heading\">Was sind die Hauptmerkmale von AVOXI?<\/h3>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Virtuelle Nummern in \u00fcber 150 L\u00e4ndern \u2013 ITFS, UIFN, TrueLocal, lokale DID, nicht-geografisch, Vanity.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Globales SIP-Trunking mit unbegrenzten gleichzeitigen Anrufen und Microsoft-zugelassenem SBC f\u00fcr Teams Direct Routing.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        KI-gesteuerter proaktiver Service: \u00dcberwachung auf Nummernebene, Anomalieerkennung, automatisierte Fallerstellung.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Trusted Outbound Voice: Reputationsmanagement und intelligente Anrufer-ID-Auswahl.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Optionale Contact-Center-Software (Launch \/ Contact \/ Engaged Enterprise) mit f\u00e4higkeitsbasiertem Routing, IVR und ACD.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Integrationen mit Genesys, Amazon Connect, Five9, NICE, RingCentral, Teams, Zoom, HubSpot, Zendesk, Salesforce.                    <\/div>\n                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div><\/div><\/div>\n\n\n<h2 id=\"was-nutzer-ueber-avoxi-sagen\" class=\"wp-block-heading\">Was Nutzer \u00fcber AVOXI sagen<\/h2>\n\n<p>Basierend auf \u00fcber 200 verifizierten Bewertungen von G2, Capterra und Trustpilot<\/p>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--pros wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude0a Was Nutzer lieben<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Echte globale Abdeckung \u2013 eine funktionierende Nummer in abgelegenen L\u00e4ndern (Indonesien, Nigeria, Vietnam) zu erhalten, ist schneller und einfacher, als regionale Carrier zu jonglieren.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    TrueLocal lokale Anrufer-ID liefert eine messbare Steigerung der internationalen Annahmequoten f\u00fcr ausgehende Teams.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Carrier-Grade-Anrufqualit\u00e4t auf internationalen Langstrecken \u2013 Kunden nennen einen MOS-Wert von 4,2 und 99,995 % Uptime.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Funktioniert gut als Overlay auf Genesys, Amazon Connect, Five9, Teams und Zoom \u2013 kein Austausch erforderlich.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u201eDas Support-Team ist immer bereit, den Kunden bei all ihren Zweifeln zu helfen und unterst\u00fctzt Sie auch beim Einrichten alles, was Sie auf der Plattform ben\u00f6tigen, von 0 bis 100 und mehr. Das ist das Wichtigste f\u00fcr mich.\u201c<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">Helgar P.<\/div><div class=\"quote-block__position\">Chief Technology Officer<\/div><\/div><\/div><a href=\"https:\/\/www.g2.com\/products\/avoxi\/reviews\/avoxi-review-6608808\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Vollst\u00e4ndige Bewertung <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--cons wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude24 Was Nutzer hassen<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Rechnungs\u00fcberraschungen sind die h\u00e4ufigste Beschwerde auf Bewertungsplattformen wie G2.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Prozentsatz der Ausgaben (3\u201310 %) plus Minutenpreise plus beh\u00f6rdliche Geb\u00fchren machen die Gesamtkosten schwer kalkulierbar.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Onboarding-Geb\u00fchren (149,99 \u20ac) und Einrichtungsgeb\u00fchren pro Lizenz (24,99 \u20ac), die nicht immer im Voraus genannt werden.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Die Benutzeroberfl\u00e4che wirkt weniger intuitiv und modern im Vergleich zu neueren Callcenter-Alternativen.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    K\u00fcndigungsprobleme sind ein wiederkehrendes Thema auf TrustPilot \u2013 mehrere Rezensenten beschreiben fortgesetzte Abrechnung nach der K\u00fcndigung.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u201eMir wurden die Kosten zweimal berechnet und ich habe meine Telefonnummer nie erhalten. Um die Sache noch schlimmer zu machen, wurde mein Konto pl\u00f6tzlich ohne Vorwarnung gel\u00f6scht. Trotzdem erhielt ich weiterhin Marketing-E-Mails, und sie buchten weiterhin von meiner Karte ab, obwohl mein Konto bereits gel\u00f6scht war. Ich musste meine Bankkarte sperren, um die unbefugten Zahlungen zu stoppen. Diese Website ist ein kompletter Witz \u2013 auf jeden Fall meiden!\u201c<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">Fast G.<\/div><div class=\"quote-block__position\">Verifizierter Nutzer<\/div><\/div><\/div><a href=\"https:\/\/www.trustpilot.com\/reviews\/683a0c4d41104f481173658e\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Vollst\u00e4ndige Bewertung <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div style=\"--rcc-slides-per-view: 2;\" class=\"wp-block-cloudtalk-review-card-carousel rcc--post-content wp-block-cloudtalk-review-card-carousel\" data-display-mode=\"post-content\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">Was sagen Leute \u00fcber AVOXI auf G2?<\/h2><p class=\"rcc__description\">Sehen Sie, was echte Nutzer \u00fcber das AVOXI-Produkt auf G2 sagen \u2013 ehrliche Bewertungen, echte Erfahrungen und Feedback von Teams, die es genutzt haben.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/G2.svg\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"0 out of 5 stars\"><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u201eDie virtuelle Telefonleitung funktioniert. Aber das war&#039;s auch schon&#8230; Tausende andere Anbieter bieten dies an.\u201c<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Felix B.<\/span><span class=\"review-card__tag review-card__tag--gray\">Kleinunternehmen<\/span><span class=\"review-card__tag review-card__tag--blue\">CEO<\/span><\/div><p class=\"review-card__position\">Marketing und Werbung<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"G2-Logo\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"5 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u201eDie Benutzeroberfl\u00e4che ist sehr gut, und die Anrufverbindung ist wie bei den meisten.\nSie k\u00f6nnen Lizenzen nicht entfernen, sobald Sie sie hinzugef\u00fcgt haben; daf\u00fcr m\u00fcssen Sie den Support kontaktieren.\u201c<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Kiran L.<\/span><span class=\"review-card__tag review-card__tag--gray\">Kleinunternehmen<\/span><span class=\"review-card__tag review-card__tag--blue\">IT &amp; Betrieb<\/span><\/div><p class=\"review-card__position\">Marktforschung<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"G2-Logo\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"0.5 out of 5 stars\"><svg class=\"review-card__star review-card__star--half\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><defs><linearGradient id=\"halfStar\"><stop offset=\"55%\" stop-color=\"#F59E0B\"\/><stop offset=\"55%\" stop-color=\"#F5F5F5\"\/><\/linearGradient><\/defs><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"url(#halfStar)\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u201eEhrlich gesagt, war nichts gut an unserer Erfahrung mit Avoxi.\u201c<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Ryan H.<\/span><span class=\"review-card__tag review-card__tag--gray\">Kleinunternehmen<\/span><\/div><p class=\"review-card__company\">Firmenname<\/p><p class=\"review-card__position\">IT-Manager<\/p><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"ci ci--sticky wp-block-cloudtalk-content-item\"><div class=\"ci__header\"><img decoding=\"async\" class=\"ci__icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2022\/11\/avoxi_cut.svg\" alt=\"\" width=\"32\" height=\"32\" loading=\"lazy\" \/><span class=\"ci__name\">AVOXI<\/span><\/div><div class=\"ci__items\"><div class=\"ci__item\"><span class=\"ci__label\">Gegr\u00fcndet<\/span><span class=\"ci__value\">2001<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Teamgr\u00f6\u00dfe<\/span><span class=\"ci__value\">11-50 Mitarbeiter<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Abdeckung<\/span><span class=\"ci__value\">\u00dcber 150 L\u00e4nder<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">G2-Bewertung<\/span><span class=\"ci__value\">4.2\/5<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Startpreis<\/span><span class=\"ci__value\">Ab \u20ac6.49\/Nummer\/Monat + 3\u201310 % der Sprachdienste-Ausgaben<\/span><\/div><\/div><\/div><\/div>\n<\/div>\n\n\n<div class=\"wp-block-cloudtalk-homepage-hero-section wp-block-cloudtalk-homepage-hero-section\"><div class=\"homepage-hero-section homepage-hero-section--has-top-border\"><div class=\"homepage-hero-section__content\"><div class=\"homepage-hero-section__tags\"><span class=\"homepage-hero-section__tag\"><span>CloudTalk &#8211; #1 AVOXI Alternative<\/span><\/span><span class=\"homepage-hero-section__tag homepage-hero-section__tag--highlighted\"><img loading=\"lazy\" decoding=\"async\" class=\"homepage-hero-section__tag-icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"\" width=\"16\" height=\"16\" \/><span>2025 Winter Leader<\/span><\/span><\/div><div class=\"homepage-hero-section__headline\"><h2>Suchen Sie eine AVOXI-Alternative?<\/h2><\/div><div class=\"homepage-hero-section__description\"><p>Erfahren Sie, warum 4,000+ Unternehmen zu CloudTalk gewechselt sind \u2013 f\u00fcr \u00fcberragende Anrufqualit\u00e4t und KI-gesteuerte Funktionen.<\/p><\/div><div class=\"homepage-hero-section__buttons\"><a href=\"https:\/\/www.cloudtalk.io\/de\/demo-vereinbaren\/\" class=\"btn btn-regular btn-secondary\">Demo erhalten<\/a><a href=\"https:\/\/www.cloudtalk.io\/de\/blog\/avoxi-preise\/\" class=\"btn btn-regular btn-ghost\">Vergleich ansehen<\/a><\/div><div class=\"homepage-hero-section__logo-carousel\"><div class=\"wp-block-cloudtalk-logo-carousel wp-block-cloudtalk-logo-carousel\"><\/div><\/div><div class=\"homepage-hero-section__image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Product_Design.png\" alt=\"Hero image\" \/><div class=\"homepage-hero-section__video-blocks\"><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--1\"><div class=\"homepage-hero-section__video-text\">Lieblingsintegrationen hinzuf\u00fcgen<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Integracie_184x60.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--2\"><div class=\"homepage-hero-section__video-text\">Lokale Rufnummern erhalten<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Numbers_184x89.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--3\"><div class=\"homepage-hero-section__video-text\">KI-Sprachagenten hinzuf\u00fcgen<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Video_184x109.mp4\" autoplay loop playsinline muted><\/video><\/div><\/div><\/div><div class=\"homepage-hero-section__feature-highlights\"><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"22\" viewBox=\"0 0 23 22\" fill=\"none\"><path d=\"M14.5 2.5V1M18.4393 3.56066L19.5 2.5M19.5103 7.5H21.0103M20.9506 12C20.4489 17.0533 16.1853 21 11 21C5.47715 21 1 16.5228 1 11C1 5.81465 4.94668 1.5511 10 1.04938M11 7H15V11M14.6197 7C12.2653 10.3276 8.38636 12.5 4 12.5C2.9971 12.5 2.02072 12.3864 1.08302 12.1715\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Top-bewertet auf G2<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>CloudTalk wird auf G2 durchweg hoch bewertet und hilft Teams, schneller einzusteigen, Komplexit\u00e4t zu vermeiden und sich vom ersten Tag an auf ein Telefonie-System zu verlassen, das wie erwartet funktioniert.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 16C12.866 16 16 12.866 16 9C16 5.13401 12.866 2 9 2C5.13401 2 2 5.13401 2 9C2 12.866 5.13401 16 9 16Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M15 22C18.866 22 22 18.866 22 15C22 11.134 18.866 8 15 8C11.134 8 8 11.134 8 15C8 18.866 11.134 22 15 22Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>\u00dcber 100 Integrationen<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Ihr CRM, Helpdesk und Ihre Vertriebstools kommunizieren bereits miteinander. CloudTalk schlie\u00dft sich einfach der Konversation an und macht sie viel produktiver.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M2.68675 15.6451L4.59494 14.5435C4.6983 14.4839 4.8196 14.4631 4.9369 14.4851L8.6914 15.1878C8.99995 15.2455 9.28478 15.008 9.28338 14.6941L9.26876 11.4045C9.26836 11.3151 9.29193 11.2272 9.33701 11.15L11.2317 7.90621C11.3303 7.73739 11.3215 7.52658 11.2091 7.3666L8.01892 2.82568M19.0002 4.85905C13.5002 7.50004 16.5 11 17.5002 11.5C19.3773 12.4384 21.9876 12.5 21.9876 12.5C21.9958 12.3344 22 12.1677 22 12C22 6.47715 17.5228 2 12 2C6.47715 2 2 6.47715 2 12C2 17.5228 6.47715 22 12 22C12.1677 22 12.3344 21.9959 12.5 21.9877M16.7578 21.9398L13.591 13.591L21.9398 16.7578L18.2376 18.2376L16.7578 21.9398Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Abdeckung in \u00fcber 160 L\u00e4ndern<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Von nebenan bis um die ganze Welt \u2013 CloudTalk sorgt daf\u00fcr, dass Ihre Anrufe klar und lokal bleiben und mit Ihrem Gesch\u00e4ft wachsen k\u00f6nnen.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<section class=\"cs cs--bg-gradient-to-blue cs--layout-stacked wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">CloudTalk vs. AVOXI: Direktvergleich<\/h2><p class=\"cs__description\">Erfahren Sie, wie CloudTalk dort \u00fcberragende Leistung liefert, wo es am wichtigsten ist<\/p><\/div><\/div>\n<div class=\"cs__content\"><div class=\"wp-block-cloudtalk-before-after-table\"><div class=\"bat__table\"><div class=\"bat__row bat__row--header\"><div class=\"bat__cell bat__cell--label\"><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__column-header\">AVOXI<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__column-header\">CloudTalk<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Preistransparenz<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">3\u201310 % Plattformgeb\u00fchr auf die Sprachanrufkosten zuz\u00fcglich Geb\u00fchren pro Rufnummer, pro Minute, regulatorische Geb\u00fchren und Onboarding-Kosten. Rezensenten geben an, dass Rechnungen 2,5-mal h\u00f6her ausfallen als der angegebene Betrag.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Pauschalpreise pro Benutzer mit allem inklusive. Kalkulierbare monatliche Kosten \u2013 keine nutzungsbasierte Plattformgeb\u00fchr.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Native KI-Funktionen<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">KI befindet sich auf der Infrastrukturebene \u2013 Rufnummern\u00fcberwachung, Auswahl der Anrufer-ID. Contact-Center-Pl\u00e4ne bieten keine agentenorientierte KI, Zusammenfassungen und Gespr\u00e4chsanalyse.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">KI-Gespr\u00e4chsanalyse bei jedem Anruf \u2013 Transkripte, Zusammenfassungen, Stimmungserkennung, Themenfindung und KI-Coaching. Von Haus aus agentenorientiert.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Analysen &amp; Berichte<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Rezensenten bem\u00e4ngeln immer wieder, dass die Analysen nicht umfassend oder anpassbar genug sind \u2013 benutzerdefinierte Metriken erfordern CSV-Exporte und manuelle Analyse.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Echtzeit-Dashboards f\u00fcr Agenten-KPIs, Warteschlangenleistung, Kampagnen-Tags und Konversionsanalysen \u2013 integriert, keine zus\u00e4tzlichen Geb\u00fchren, kein BI-Tool erforderlich.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Plattform-Vereinheitlichung<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Konzipiert als Sprach-Overlay \u00fcber einem bestehenden CCaaS \u2013 zwei Anbieter, zwei Vertr\u00e4ge, zwei Supportwege, wenn etwas nicht funktioniert.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Eine einheitliche Plattform f\u00fcr Sprache, Contact Center, Dialing, KI und CRM \u2013 ein einziger Vertrag, ein einziges Support-Team, schnellere Fehlerbehebung.<\/span><\/div><\/div><\/div><div class=\"bat__slider\" aria-label=\"Comparison cards\"><div class=\"bat__slider-track\"><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Preistransparenz<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>AVOXI:<\/strong> 3\u201310 % Plattformgeb\u00fchr auf die Sprachanrufkosten zuz\u00fcglich Geb\u00fchren pro Rufnummer, pro Minute, regulatorische Geb\u00fchren und Onboarding-Kosten. Rezensenten geben an, dass Rechnungen 2,5-mal h\u00f6her ausfallen als der angegebene Betrag.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Pauschalpreise pro Benutzer mit allem inklusive. Kalkulierbare monatliche Kosten \u2013 keine nutzungsbasierte Plattformgeb\u00fchr.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Native KI-Funktionen<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>AVOXI:<\/strong> KI befindet sich auf der Infrastrukturebene \u2013 Rufnummern\u00fcberwachung, Auswahl der Anrufer-ID. Contact-Center-Pl\u00e4ne bieten keine agentenorientierte KI, Zusammenfassungen und Gespr\u00e4chsanalyse.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> KI-Gespr\u00e4chsanalyse bei jedem Anruf \u2013 Transkripte, Zusammenfassungen, Stimmungserkennung, Themenfindung und KI-Coaching. Von Haus aus agentenorientiert.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Analysen &amp; Berichte<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>AVOXI:<\/strong> Rezensenten bem\u00e4ngeln immer wieder, dass die Analysen nicht umfassend oder anpassbar genug sind \u2013 benutzerdefinierte Metriken erfordern CSV-Exporte und manuelle Analyse.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Echtzeit-Dashboards f\u00fcr Agenten-KPIs, Warteschlangenleistung, Kampagnen-Tags und Konversionsanalysen \u2013 integriert, keine zus\u00e4tzlichen Geb\u00fchren, kein BI-Tool erforderlich.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Plattform-Vereinheitlichung<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>AVOXI:<\/strong> Konzipiert als Sprach-Overlay \u00fcber einem bestehenden CCaaS \u2013 zwei Anbieter, zwei Vertr\u00e4ge, zwei Supportwege, wenn etwas nicht funktioniert.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Eine einheitliche Plattform f\u00fcr Sprache, Contact Center, Dialing, KI und CRM \u2013 ein einziger Vertrag, ein einziges Support-Team, schnellere Fehlerbehebung.<\/span><\/div><\/div><\/div><div class=\"bat__slider-dots\" role=\"tablist\" aria-label=\"Slide navigation\"><\/div><\/div><\/div><\/div>\n<\/div><\/section>\n\n<section class=\"cs cs--bg-white cs--layout-inline cs--has-top-border wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">Warum CloudTalk statt AVOXI w\u00e4hlen?<\/h2><p class=\"cs__description\">Die f\u00fcnf Funktionen, die sich AVOXI-Kunden laut eigener Aussage vom ersten Tag an gew\u00fcnscht h\u00e4tten.<\/p><\/div><\/div>\n<div class=\"cs__content\"><div style=\"--fcg-cols: 3\" class=\"fcg wp-block-cloudtalk-feature-card-grid\"><div class=\"fcg__grid\"><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M13.5295 8.35186C12.9571 8.75995 12.2566 9 11.5 9C9.567 9 8 7.433 8 5.5C8 3.567 9.567 2 11.5 2C12.753 2 13.8522 2.65842 14.4705 3.64814M6 20.0872H8.61029C8.95063 20.0872 9.28888 20.1277 9.61881 20.2086L12.3769 20.8789C12.9753 21.0247 13.5988 21.0388 14.2035 20.9214L17.253 20.3281C18.0585 20.1712 18.7996 19.7854 19.3803 19.2205L21.5379 17.1217C22.154 16.5234 22.154 15.5524 21.5379 14.9531C20.9832 14.4134 20.1047 14.3527 19.4771 14.8103L16.9626 16.6449C16.6025 16.9081 16.1643 17.0498 15.7137 17.0498H13.2855L14.8311 17.0498C15.7022 17.0498 16.4079 16.3633 16.4079 15.5159V15.2091C16.4079 14.5055 15.9156 13.892 15.2141 13.7219L12.8286 13.1417C12.4404 13.0476 12.0428 13 11.6431 13C10.6783 13 8.93189 13.7988 8.93189 13.7988L6 15.0249M20 6.5C20 8.433 18.433 10 16.5 10C14.567 10 13 8.433 13 6.5C13 4.567 14.567 3 16.5 3C18.433 3 20 4.567 20 6.5ZM2 14.6L2 20.4C2 20.9601 2 21.2401 2.10899 21.454C2.20487 21.6422 2.35785 21.7951 2.54601 21.891C2.75992 22 3.03995 22 3.6 22H4.4C4.96005 22 5.24008 22 5.45399 21.891C5.64215 21.7951 5.79513 21.6422 5.89101 21.454C6 21.2401 6 20.9601 6 20.4V14.6C6 14.0399 6 13.7599 5.89101 13.546C5.79513 13.3578 5.64215 13.2049 5.45399 13.109C5.24008 13 4.96005 13 4.4 13L3.6 13C3.03995 13 2.75992 13 2.54601 13.109C2.35785 13.2049 2.20487 13.3578 2.10899 13.546C2 13.7599 2 14.0399 2 14.6Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Kalkulierbare Preise pro Benutzer<\/h3><p class=\"fc__desc\">Die Nutzungsgeb\u00fchren, Einrichtungsgeb\u00fchren und regulatorischen Weitergaben von AVOXI f\u00fchren zu unvorhersehbaren Rechnungen. <a href=\"https:\/\/www.cloudtalk.io\/de\/preise-der-callcenter-software\/\">CloudTalk bietet Pauschalpreise pro Benutzer<\/a> ohne versteckte Posten.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M12 21L11.8999 20.8499C11.2053 19.808 10.858 19.287 10.3991 18.9098C9.99286 18.5759 9.52476 18.3254 9.02161 18.1726C8.45325 18 7.82711 18 6.57482 18H5.2C4.07989 18 3.51984 18 3.09202 17.782C2.71569 17.5903 2.40973 17.2843 2.21799 16.908C2 16.4802 2 15.9201 2 14.8V6.2C2 5.07989 2 4.51984 2.21799 4.09202C2.40973 3.71569 2.71569 3.40973 3.09202 3.21799C3.51984 3 4.07989 3 5.2 3H5.6C7.84021 3 8.96031 3 9.81596 3.43597C10.5686 3.81947 11.1805 4.43139 11.564 5.18404C12 6.03968 12 7.15979 12 9.4M12 21V9.4M12 21L12.1001 20.8499C12.7947 19.808 13.142 19.287 13.6009 18.9098C14.0071 18.5759 14.4752 18.3254 14.9784 18.1726C15.5467 18 16.1729 18 17.4252 18H18.8C19.9201 18 20.4802 18 20.908 17.782C21.2843 17.5903 21.5903 17.2843 21.782 16.908C22 16.4802 22 15.9201 22 14.8V6.2C22 5.07989 22 4.51984 21.782 4.09202C21.5903 3.71569 21.2843 3.40973 20.908 3.21799C20.4802 3 19.9201 3 18.8 3H18.4C16.1598 3 15.0397 3 14.184 3.43597C13.4314 3.81947 12.8195 4.43139 12.436 5.18404C12 6.03968 12 7.15979 12 9.4\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">KI-Gespr\u00e4chsanalyse<\/h3><p class=\"fc__desc\">AVOXI konzentriert sich auf die Netzwerkschicht (Anrufer-ID). <a href=\"https:\/\/www.cloudtalk.io\/de\/call-center-werkzeuge\/transkription-von-anrufen\/\">CloudTalk transkribiert<\/a>, fasst zusammen und taggt 100 % der Anrufe und \u00fcbermittelt die Stimmung direkt an Ihr CRM.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M21 21H4.6C4.03995 21 3.75992 21 3.54601 20.891C3.35785 20.7951 3.20487 20.6422 3.10899 20.454C3 20.2401 3 19.9601 3 19.4V3M21 7L15.5657 12.4343C15.3677 12.6323 15.2687 12.7313 15.1545 12.7684C15.0541 12.8011 14.9459 12.8011 14.8455 12.7684C14.7313 12.7313 14.6323 12.6323 14.4343 12.4343L12.5657 10.5657C12.3677 10.3677 12.2687 10.2687 12.1545 10.2316C12.0541 10.1989 11.9459 10.1989 11.8455 10.2316C11.7313 10.2687 11.6323 10.3677 11.4343 10.5657L7 15M21 7H17M21 7V11\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Moderne Echtzeit-Analysen<\/h3><p class=\"fc__desc\">AVOXI erfordert oft Rohdatenexporte und externe BI-Tools f\u00fcr benutzerdefinierte Berichte. CloudTalk bietet <a href=\"https:\/\/www.cloudtalk.io\/de\/callcenter-software-mit-statistiken\/\">integrierte Dashboards f\u00fcr Leistung<\/a>, Warteschlangen-Status und Kampagnenergebnisse.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 9V6C9 4.34315 7.65685 3 6 3C4.34315 3 3 4.34315 3 6C3 7.65685 4.34315 9 6 9H9ZM9 9V15M9 9H15M9 15V18C9 19.6569 7.65685 21 6 21C4.34315 21 3 19.6569 3 18C3 16.3431 4.34315 15 6 15H9ZM9 15H15M15 15H18C19.6569 15 21 16.3431 21 18C21 19.6569 19.6569 21 18 21C16.3431 21 15 19.6569 15 18V15ZM15 15V9M15 9V6C15 4.34315 16.3431 3 18 3C19.6569 3 21 4.34315 21 6C21 7.65685 19.6569 9 18 9H15Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">W\u00e4hlfunktion mit hohem Durchsatz<\/h3><p class=\"fc__desc\">AVOXI optimiert die Anrufer-ID, aber es mangelt an fortschrittlicher Automatisierung. CloudTalk umfasst den <a href=\"https:\/\/www.cloudtalk.io\/de\/dialer\/\">KI-Dialer<\/a>, um die Anruftaktung zu automatisieren und Voicemails zu \u00fcberspringen, wodurch Live-Gespr\u00e4che verdreifacht werden.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 3.5V2M5.06066 5.06066L4 4M5.06066 13L4 14.0607M13 5.06066L14.0607 4M3.5 9H2M15.8645 16.1896L13.3727 20.817C13.0881 21.3457 12.9457 21.61 12.7745 21.6769C12.6259 21.7349 12.4585 21.7185 12.324 21.6328C12.1689 21.534 12.0806 21.2471 11.9038 20.6733L8.44519 9.44525C8.3008 8.97651 8.2286 8.74213 8.28669 8.58383C8.33729 8.44595 8.44595 8.33729 8.58383 8.2867C8.74213 8.22861 8.9765 8.3008 9.44525 8.44519L20.6732 11.9038C21.247 12.0806 21.5339 12.169 21.6327 12.324C21.7185 12.4586 21.7348 12.6259 21.6768 12.7745C21.61 12.9458 21.3456 13.0881 20.817 13.3728L16.1896 15.8645C16.111 15.9068 16.0717 15.9279 16.0374 15.9551C16.0068 15.9792 15.9792 16.0068 15.9551 16.0374C15.9279 16.0717 15.9068 16.111 15.8645 16.1896Z\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Vereinheitlichte Plattform<\/h3><p class=\"fc__desc\">AVOXI fungiert oft als Sprach-Overlay f\u00fcr andere CCaaS-Anbieter, was zu einem \u00dcberma\u00df an Anbietern f\u00fchrt. CloudTalk ist eine einzige, einheitliche Plattform f\u00fcr Sprache, KI und <a href=\"https:\/\/www.cloudtalk.io\/de\/integrationen\/\">100+ Integrationen.<\/a><\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 17.5H3.5M6.5 12H2M9 6.5H4M17 3L10.4036 12.235C10.1116 12.6438 9.96562 12.8481 9.97194 13.0185C9.97744 13.1669 10.0486 13.3051 10.1661 13.3958C10.3011 13.5 10.5522 13.5 11.0546 13.5H16L15 21L21.5964 11.765C21.8884 11.3562 22.0344 11.1519 22.0281 10.9815C22.0226 10.8331 21.9514 10.6949 21.8339 10.6042C21.6989 10.5 21.4478 10.5 20.9454 10.5H16L17 3Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Moderne UX und schnelles Onboarding<\/h3><p class=\"fc__desc\">Die Benutzeroberfl\u00e4che von AVOXI kann veraltet und supportintensiv wirken. Der Drag-and-Drop-Designer und die nativen Konnektoren von CloudTalk bringen Teams in Stunden, nicht in Wochen, live.<\/p><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/section>\n\n<div style=\"--rcc-slides-per-view: 2;\" class=\"wp-block-cloudtalk-review-card-carousel rcc--has-top-border wp-block-cloudtalk-review-card-carousel\" data-display-mode=\"section\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">Unternehmen, die zu CloudTalk gewechselt sind<\/h2><p class=\"rcc__description\">Echte Ergebnisse von echten Unternehmen, die gewechselt sind \u2013 und es nie bereut haben.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201eAuf der alten Plattform gab es keine automatische Ticketerstellung. Wir mussten die Protokolle manuell \u00fcberpr\u00fcfen, um zu sehen, welche Anrufe verpasst wurden und ob sie nachverfolgt wurden. Es erschwerte die genaue Verfolgung, wie viele Anrufe wir verpasst oder bearbeiten konnten.\u201c<br><br>\u201eNach unserem Wechsel zu CloudTalk sanken unsere verpassten Anrufe um 23 %. Das ist nicht nur eine Zahl; das sind Kunden, mit denen wir uns verbinden k\u00f6nnen, bevor es zu sp\u00e4t ist.\u201c<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Ayif Amrullah<\/cite><p class=\"social-proof-block__position\">Manager f\u00fcr Lieferantenabl\u00e4ufe bei Aspire<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">23%<\/span><span class=\"social-proof-block__statistic-description\">R\u00fcckgang verpasster Anrufe<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">50%<\/span><span class=\"social-proof-block__statistic-description\">Schnellere QA mit Analysen<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/aspire-logo-dark.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/aspire\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201eWir hatten keine vertrauensw\u00fcrdigen Daten. Berichte stimmten nicht \u00fcberein, Anrufe wurden nicht richtig aufgezeichnet und sogar Abrechnungsdiskrepanzen wurden zu einem wiederkehrenden Problem.\u201c<br><br>\u201eMit CloudTalk haben wir endlich Transparenz. Wir k\u00f6nnen sehen, welche Teams Anrufe bearbeiten und ob sie die richtigen f\u00fcr die Aufgabe sind. Das erm\u00f6glicht uns, Arbeitslasten neu zu verteilen.\u201c<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Ana Pestana<\/cite><p class=\"social-proof-block__position\">Koordinatorin f\u00fcr Kundenerlebnisse bei Alura<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">100%<\/span><span class=\"social-proof-block__statistic-description\">R\u00fcckgang der t\u00e4glichen Beschwerden<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">Nahtlos<\/span><span class=\"social-proof-block__statistic-description\">Integrationen mit Helpdesk und Freshdesk<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/alura.png\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/alura\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201eMit Aircall lagen wir bei einer Annahmequote von 20\u201330 %. Mit CloudTalk haben wir 40\u201350 % erreicht. Das hat den entscheidenden Unterschied gemacht.\u201c<br><br>\u201eWir nutzen die Tag-Funktion h\u00e4ufig, um zu verfolgen, wo sich Leads im Funnel befinden. Und das Dashboard hilft jedem Mitarbeiter zu sehen, wo er steht.\u201c<br><br><br><br><\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Syon Joshi<\/cite><p class=\"social-proof-block__position\">Chief Marketing Officer bei Velu<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">50%<\/span><span class=\"social-proof-block__statistic-description\">Annahmequoten<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">Vollst\u00e4ndige<\/span><span class=\"social-proof-block__statistic-description\">Transparenz \u00fcber die Leistung der Mitarbeiter<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/velu-logo-dark.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/velu\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-faq wp-block-cloudtalk-faq--white wp-block-cloudtalk-faq--has-top-border wp-block-cloudtalk-faq-v2\" data-display-mode=\"section\"><div class=\"faq-block\"><div class=\"faq-block__header\"><h2 class=\"faq-block__title\">Frequently Asked Questions<\/h2><\/div><div class=\"faq-block__items\"><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-95\"><h3 class=\"faq-item__question-text\">Bedeutet der 0-\u20ac-Launch-Plan von AVOXI tats\u00e4chlich, dass ich nichts bezahle?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-95\"><div class=\"faq-item__answer\"><p>Nein \u2013 und dies ist eine der h\u00e4ufigsten \u00dcberraschungen f\u00fcr K\u00e4ufer. Die 0 \u20ac gelten nur f\u00fcr den Contact-Center-Software-Platz. Sie zahlen weiterhin f\u00fcr die Telefonnummer (monatlich), die Anrufgeb\u00fchren pro Minute, die Plattformgeb\u00fchr (3 % der Sprachanrufkosten mit einem monatlichen Mindestbetrag von 14,99 \u20ac), regulatorische Weitergaben und etwaige Onboarding-Geb\u00fchren. Die<a href=\"https:\/\/www.cloudtalk.io\/de\/preise-der-callcenter-software\/\"> Preisseite von CloudTalk<\/a> zeigt genau, was in jeder Stufe enthalten ist \u2013 keine separate Plattformgeb\u00fchr, kein nutzungsbasierter Aufschlag.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-96\"><h3 class=\"faq-item__question-text\">L\u00e4sst sich CloudTalk wie AVOXI mit Direct Routing in Microsoft Teams integrieren? <\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-96\"><div class=\"faq-item__answer\"><p>Ja. CloudTalk bietet native <a href=\"https:\/\/www.cloudtalk.io\/blog\/microsoft-teams-integrations\/\">Microsoft Teams <\/a>Dialer- und Callback-Apps, damit Agenten Anrufe direkt aus Teams starten und nachverfolgen k\u00f6nnen, mit bidirektionaler Datensynchronisierung. <\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-97\"><h3 class=\"faq-item__question-text\">Kann CloudTalk eine reine SIP-Trunk-Einrichtung ersetzen, oder ist es nur eine Contact-Center-App?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-97\"><div class=\"faq-item__answer\"><p>Beides. CloudTalk agiert als vollwertiger Sprachanbieter mit<a href=\"https:\/\/www.cloudtalk.io\/de\/call-center-werkzeuge\/unbegrenzte-gleichzeitige-anrufe-in-der-cloud-basierten-telefonanlage\/\"> unbegrenzten gleichzeitigen Anrufen<\/a>, Echtzeit-\u00dcberwachung der Anrufqualit\u00e4t und Infrastruktur in neun globalen Rechenzentren von AWS und Google Cloud. Wenn Sie AVOXI derzeit als SIP-Overlay unter Genesys, Five9 oder Amazon Connect verwenden, kann CloudTalk entweder parallel zu diesem Stack betrieben oder ihn vollst\u00e4ndig ersetzen, je nachdem, welche CCaaS-Funktionen Sie t\u00e4glich tats\u00e4chlich nutzen.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-98\"><h3 class=\"faq-item__question-text\">Transkribiert und fasst die KI-Gespr\u00e4chsanalyse von AVOXI jeden Anruf zusammen wie CloudTalk?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-98\"><div class=\"faq-item__answer\"><p>Nein. Die j\u00fcngsten KI-Einf\u00fchrungen von AVOXI \u2013 Proactive Service, Intelligent Caller ID, Trusted Outbound Voice \u2013 arbeiten auf der Netzwerkschicht, nicht auf der Gespr\u00e4chsebene. Unabh\u00e4ngige Analysen zeigen, dass die Contact-Center-Pl\u00e4ne von AVOXI keine native Anruf-Transkription, KI-Zusammenfassungen oder Stimmungsanalysen enthalten. CloudTalks<a href=\"https:\/\/www.cloudtalk.io\/de\/ki-gestuetzte-konversationsintelligenz\/\"> KI-Gespr\u00e4chsanalyse<\/a> transkribiert Anrufe automatisch in f\u00fcnf Sprachen, generiert<a href=\"https:\/\/www.cloudtalk.io\/de\/automatische-anrufzusammenfassungs-tags\/\"> KI-Anrufzusammenfassungen<\/a> mit Aktionspunkten, die direkt in Ihr CRM \u00fcbertragen werden, und analysiert die Stimmung bei 100 % der Anrufe.<\/p><\/div><\/div><\/div><\/div><div class=\"faq-block__cta\"><div class=\"faq-block__cta-image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/Avatar-group.png\" alt=\"\" \/><\/div><div class=\"faq-block__cta-content\"><h3 class=\"faq-block__cta-title\">Noch Fragen?<\/h3><p class=\"faq-block__cta-description\">Sie finden die gesuchte Antwort nicht? Chatten Sie gerne mit unserem freundlichen Team.<\/p><div class=\"faq-block__cta-button\"><a href=\"https:\/\/www.cloudtalk.io\/demo-b\/\" class=\"btn btn-primary\">Kontakt aufnehmen<\/a><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"demo-ab-block--section wp-block-cloudtalk-demo-ab\"><div class=\"demo-ab-block\"><div class=\"demo-ab-block__hero\"><div class=\"demo-ab-block__hero-content\"><h2 class=\"demo-ab-block__heading\">Bereit f\u00fcr \u00fcberragende Anrufqualit\u00e4t?<\/h2><p class=\"demo-ab-block__hero-paragraph\">Schlie\u00dfen Sie sich \u00fcber 4.000 Unternehmen an, die CloudTalk f\u00fcr ihre Verkaufs- und Supportanrufe vertrauen. Erfahren Sie, warum CloudTalk bessere Ergebnisse liefert als AVOXI.<\/p><div class=\"demo-ab-block__list-wrapper\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--numbered wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--numbered\"><ol class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">01<\/span>\n                        <div class=\"list-block__content\">\n                                            <\/div>\n        <\/li>\n<\/ol><\/div><\/div><\/div><\/div><\/div><div class=\"demo-ab-block__form-section\"><div class=\"demo-ab-block__form-wrap\"><div class=\"demo-ab-block__form-content demo-form\">\n<div class=\"ct-demo-form\">\n<!--[if lte IE 8]>\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2-legacy.js\"><\/script>\n<![endif]-->\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2.js\"><\/script>\n<script>\n\nlet searchParams = new URLSearchParams(window.location.search);\nsearchParams.has('filled_email');\nlet emailVal = searchParams.get('filled_email');\n\nhbspt.forms.create({\n\tregion: \"na1\",\n\tportalId: \"6195055\",\n\tformId: \"209cca80-551b-4b65-ae93-766d7218210e\",\n    onFormReady: function($form) {\n        $form.attr(\"data-default-form-id\", \"866072\");\n        if(emailVal) {\n            $form.find('input[name=\"email\"]').val(emailVal).change(); \n        }\n    },\n    onFormSubmit: function (form) {\n        window.dataLayer = window.dataLayer || [];\t \n        dataLayer.push({\n            'event': 'demoFormSubmitted',\n            'registrationFirstName': form.find(\"[name=firstname]\").val(),\n            'registrationLastName': form.find(\"[name=lastname]\").val(),\n            'registrationEmail': form.find(\"[name=email]\").val(),\n            'registrationPhoneNumber': form.find(\"[name=phone]\").val(),\n            'registrationUserNumber': form.find(\"[name=demo__users]\").find(\":selected\").val()\n        });\n    }\n});\n<\/script>\n<\/div>\n\n<div class=\"ct-referral-form\">\n<script>\n  hbspt.forms.create({\n    portalId: \"6195055\",\n    formId: \"6a618028-e42d-4ae6-bc9b-002fc38cc18a\",\n    region: \"na1\"\n  });\n<\/script>\n<\/div>\n<\/div><\/div><\/div><div class=\"demo-ab-block__rating-cards\"><div class=\"demo-ab-block__rating-cards-track\"><div class=\"demo-ab-block__rating-card\"><div class=\"demo-ab-block__rating-card-header\"><div class=\"demo-ab-block__rating-card-logos\"><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"G2 logo\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><\/div><div class=\"demo-ab-block__rating-card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 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clip-path=\"url(#clip0_24831_3279_rating_0_2)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_2\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_3)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"demo-ab-block__rating-card-content\"><p class=\"demo-ab-block__rating-card-label\">Bewertungen<\/p><p class=\"demo-ab-block__rating-card-number\">1.500+<\/p><\/div><\/div><div class=\"demo-ab-block__rating-card\"><div class=\"demo-ab-block__rating-card-header\"><div class=\"demo-ab-block__rating-card-logos\"><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/capterra.svg\" alt=\"\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><\/div><div class=\"demo-ab-block__rating-card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_1_0)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_1_0\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_1_1)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_1_1\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_1_2)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_1_2\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_1_3)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_1_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><defs><linearGradient id=\"star-gradient-3n2\" x1=\"0%\" y1=\"0%\" x2=\"100%\" y2=\"0%\"><stop offset=\"0%\" style=\"stop-color:#FDB022;stop-opacity:1\" \/><stop offset=\"50%\" style=\"stop-color:#FDB022;stop-opacity:1\" \/><stop offset=\"50%\" style=\"stop-color:#F5F5F5;stop-opacity:1\" \/><stop offset=\"100%\" style=\"stop-color:#F5F5F5;stop-opacity:1\" \/><\/linearGradient><\/defs><g clip-path=\"url(#clip0_24831_3279_rating_1_4)\"><path d=\"M9.53834 1.60996C9.70914 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class=\"demo-ab-block__rating-card\"><div class=\"demo-ab-block__rating-card-header\"><div class=\"demo-ab-block__rating-card-logos\"><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/customer-1.png\" alt=\"\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/customer-2.png\" alt=\"\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/customer-3.png\" alt=\"\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><\/div><div class=\"demo-ab-block__rating-card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g 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7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"url(#star-gradient-3n2-social-proof)\"\/><\/g><defs><clipPath id=\"clip0_social_proof_1_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"under-navigation-social-proof-block__card-content\"><p class=\"under-navigation-social-proof-block__card-number\">11&nbsp;<\/p><p class=\"under-navigation-social-proof-block__card-label\">Bewertungen<\/p><\/div><\/div><div class=\"under-navigation-social-proof-block__card\" ><div class=\"under-navigation-social-proof-block__card-header\"><div class=\"under-navigation-social-proof-block__card-logos\"><div class=\"under-navigation-social-proof-block__card-logo\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/01\/customer1.png\" alt=\"Kunde\" class=\"under-navigation-social-proof-block__card-logo-image\" \/><\/div><div class=\"under-navigation-social-proof-block__card-logo\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/02\/customer2-border.png\" alt=\"Kunde\" class=\"under-navigation-social-proof-block__card-logo-image\" \/><\/div><div class=\"under-navigation-social-proof-block__card-logo\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/02\/customer3-border.png\" alt=\"Kunde\" class=\"under-navigation-social-proof-block__card-logo-image\" \/><\/div><\/div><div class=\"under-navigation-social-proof-block__card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_0)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 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17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_2\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_3)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"under-navigation-social-proof-block__card-content\"><p class=\"under-navigation-social-proof-block__card-number\">~1000&nbsp;<\/p><p class=\"under-navigation-social-proof-block__card-label\">Kunden<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-seo-hero wp-block-cloudtalk-seo-hero\"><div class=\"sh\"><h1 class=\"sh__title\">Mojo Dialer Bewertung 2026:\u2028<br>Funktionen, Preise &amp; Nutzerfeedback<\/h1><p class=\"sh__description\">Erkunden Sie Mojo Dialer? Entdecken Sie, was echte Nutzer \u00fcber Anrufqualit\u00e4t, Funktionen und Support sagen \u2013 und sehen Sie, wie CloudTalk im Vergleich abschneidet.<\/p><div class=\"sh__buttons wp-block-buttons\"><div class=\"wp-block-button btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/de\/demo-vereinbaren\/\" class=\"wp-block-button__link wp-element-button\">CloudTalk Demo erhalten<\/a><\/div><div class=\"wp-block-button btn-ghost btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/blog\/mojo-dialer-alternatives\/\" class=\"wp-block-button__link wp-element-button\">Mojo Dialer Alternativen \u2192<\/a><\/div><\/div><\/div><\/div>\n\n\n<div class=\"wp-block-cloudtalk-row\" style=\"--column-widths:minmax(0, 280px) minmax(660px, 1fr) minmax(0, 280px);--mobile-order-1:2;--mobile-order-2:3;--mobile-order-3:1\">\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"wp-block-cloudtalk-table-of-contents\" data-level-depth=\"3\" data-total-items=\"3\"><div class=\"toc__heading\">Table of contents<\/div><div class=\"toc__list\"><div class=\"toc__item level-2\"><a href=\"#was-ist-mojo-dialer\">Was ist Mojo Dialer?<\/a><\/div><div class=\"toc__item level-3\"><a href=\"#was-sind-die-hauptfunktionen-von-mojo-dialer\">Was sind die Hauptfunktionen von Mojo Dialer?<\/a><\/div><div class=\"toc__item level-2\"><a href=\"#was-nutzer-ueber-mojo-dialer-sagen\">Was Nutzer \u00fcber Mojo Dialer sagen<\/a><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><h2 id=\"was-ist-mojo-dialer\" class=\"wp-block-heading\">Was ist Mojo Dialer?<\/h2>\n\n<p>Mojo Dialer ist ein spezialisierter <a href=\"https:\/\/www.cloudtalk.io\/de\/parallelwahl\/\" target=\"_blank\" rel=\"noreferrer noopener\">Parallel Dialer<\/a>, der f\u00fcr die Immobilienakquise mit hohem Volumen entwickelt wurde und bis zu 300 Anrufe pro Stunde t\u00e4tigen kann. Er integriert branchenspezifische Lead-Daten \u2013 wie abgelaufene Angebote und Adressermittlung \u2013 direkt in Immobilien-CRMs, was ihn zu einem traditionellen Werkzeug f\u00fcr Solo-Makler und kleine Teams macht, die sich ausschlie\u00dflich auf ausgehende Kaltakquise konzentrieren.<\/p>\n\n<p>Die Plattform nutzt eine Nicht-VoIP-, kupferbasierte Infrastruktur, die f\u00fcr schnellere Verbindungsgeschwindigkeiten und sauberere Audioqualit\u00e4t ausgelegt ist. W\u00e4hrend ihr Fokus auf <a href=\"https:\/\/www.cloudtalk.io\/de\/voicemail-drop\/\" target=\"_blank\" rel=\"noreferrer noopener\">Voicemail Drop<\/a> und <a href=\"https:\/\/www.cloudtalk.io\/de\/telefonnummern-auf-der-blacklist\/\" target=\"_blank\" rel=\"noreferrer noopener\">Spam-Schutz<\/a> f\u00fcr die schnelle Akquise effektiv ist, mangelt es den hardwarebasierten Wurzeln an der Flexibilit\u00e4t und Tiefe, die von modernen, datengesteuerten Vertriebsorganisationen ben\u00f6tigt wird.<\/p>\n\n<p>Mojo st\u00f6\u00dft an seine funktionalen Grenzen f\u00fcr Teams, die erweitertes <a href=\"https:\/\/www.cloudtalk.io\/call-routing\/\" target=\"_blank\" rel=\"noreferrer noopener\">Call Routing<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/de\/was-ist-ivr-interactive-voice-response\/\" target=\"_blank\" rel=\"noreferrer noopener\">IVR<\/a>-F\u00e4higkeiten oder <a href=\"https:\/\/www.cloudtalk.io\/de\/ki-gestuetzte-konversationsintelligenz\/\" target=\"_blank\" rel=\"noreferrer noopener\">KI-Konversationsintelligenz<\/a> ben\u00f6tigen. Es fehlen auch native Konnektivit\u00e4ten f\u00fcr globale CRMs wie <a href=\"https:\/\/www.cloudtalk.io\/de\/telefonsystemintegration-fuer-salesforce\/\" target=\"_blank\" rel=\"noreferrer noopener\">Salesforce<\/a> oder <a href=\"https:\/\/www.cloudtalk.io\/de\/call-center-integration-fuer-hubspot\/\" target=\"_blank\" rel=\"noreferrer noopener\">HubSpot<\/a>. F\u00fcr Unternehmen, die <a href=\"https:\/\/www.cloudtalk.io\/de\/internationale-nummern\/\" target=\"_blank\" rel=\"noreferrer noopener\">internationale Nummern<\/a> und skalierbare Inbound-\/Outbound-Vielseitigkeit ben\u00f6tigen, bietet CloudTalk eine viel robustere, einheitliche Alternative.<\/p>\n\n\n<div class=\"wp-block-cloudtalk-summary\"><div class=\"summary-block summary-block--sm\"><h3 id=\"was-sind-die-hauptfunktionen-von-mojo-dialer\" class=\"wp-block-heading\">Was sind die Hauptfunktionen von Mojo Dialer?<\/h3>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Single-Line Power Dialer (~85 Anrufe\/Stunde) und Triple-Line Power Dialer (~300 Anrufe\/Stunde)                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Voicemail-Drop und Multi-Anrufer-ID-\u00dcbertragung                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        KI-gest\u00fctzte Skripte, E-Mail-Vorlagen und Erstellung von Nachfassschreiben                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Mobile Apps: Mojo on the Go (Anrufe) und Mojo Door Knocker (Haust\u00fcrwerbung)                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Integriertes Lead-Manager \/ CRM mit Notizen, Statusmeldungen und Aktionspl\u00e4nen                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Integrationen: BoomTown, Real Geeks, Follow Up Boss, Zillow, Mailchimp, Google \u00b7 alles andere via Zapier oder API Nation                    <\/div>\n                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div><\/div><\/div>\n\n\n<h2 id=\"was-nutzer-ueber-mojo-dialer-sagen\" class=\"wp-block-heading\">Was Nutzer \u00fcber Mojo Dialer sagen<\/h2>\n\n<p>Basierend auf \u00fcber 20 verifizierten Bewertungen von G2, Capterra und Trustpilot<\/p>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--pros wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude0a Was Nutzer lieben<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Triple-Line Dialer h\u00e4lt Immobilien-Akquisiteure im Anrufrhythmus \u2013 hohes Anrufvolumen pro Stunde mit schneller Erkennung von Live-Antworten                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Voicemail-Drop spart auf jeder Liste wertvolle Zeit                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Integriertes Lead-Management funktioniert gut f\u00fcr die einfache Interessentenverfolgung, die Solo-Makler tats\u00e4chlich ben\u00f6tigen                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Einfach einzurichten und zu erlernen \u2013 die meisten Makler werden innerhalb ihres ersten Tages produktiv                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u201eIch liebe es, dass Mojo Dialer mit Follow Up Boss integriert ist und die Triple-Dialer-Funktion mich effizienter macht, indem sie mir hilft, viel mehr Menschen pro Stunde zu erreichen. Ich liebe die Voicemail-Drop-Nachricht, die nutze ich st\u00e4ndig. Die Ersteinrichtung war einfach! Ich LIEBE Mojo immer noch.\u201c<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">Yola S.<\/div><div class=\"quote-block__position\">Interner Vertriebsmitarbeiter<\/div><\/div><\/div><a href=\"https:\/\/www.g2.com\/products\/mojo-dialer\/reviews\/mojo-dialer-review-9112868\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Ganze Bewertung <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--cons wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude24 Was Nutzer hassen<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Die Rotation der Anrufer-ID verh\u00e4lt sich nicht immer konsistent \u00fcber verschiedene Mobilfunkanbieter hinweg                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Das Pacing beim Triple-Line Dialer wird als inkonsistent beschrieben \u2013 \u00fcbersprungene Nummern und Timing-L\u00fccken                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Die Benutzeroberfl\u00e4che (UI) wirkt veraltet und die Nachverfolgung durch den Kundensupport ist laut mehreren Bewertungen inkonsistent                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Die K\u00fcndigungsrichtlinie ist nur in der App verf\u00fcgbar, keine Stornierungen per E-Mail oder Telefon, Prepaid-Pl\u00e4ne sind nicht erstattungsf\u00e4hig                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u201eMir gef\u00e4llt nicht, dass Mojo keine Sonderpreise anbietet, wenn man in einem Team arbeitet und mehrere Dialer ben\u00f6tigt, im Gegensatz zu anderen Dialing-Systemen.\u201c<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">Tamica M.<\/div><div class=\"quote-block__position\">Makler-Verk\u00e4uferin<\/div><\/div><\/div><a href=\"https:\/\/www.g2.com\/products\/mojo-dialer\/reviews\/mojo-dialer-review-1226023\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Ganze Bewertung <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div style=\"--rcc-slides-per-view: 2;\" class=\"wp-block-cloudtalk-review-card-carousel rcc--post-content wp-block-cloudtalk-review-card-carousel\" data-display-mode=\"post-content\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">Was sagen die Leute \u00fcber Mojo Dialer auf G2?<\/h2><p class=\"rcc__description\">Sehen Sie, was echte Nutzer \u00fcber das Produkt von Mojo Dialer auf G2 sagen \u2013 ehrliche Bewertungen, reale Erfahrungen und Feedback von Teams, die es verwendet haben.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/G2.svg\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"3.5 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star review-card__star--half\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><defs><linearGradient id=\"halfStar\"><stop offset=\"55%\" stop-color=\"#F59E0B\"\/><stop offset=\"55%\" stop-color=\"#F5F5F5\"\/><\/linearGradient><\/defs><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"url(#halfStar)\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u201eSuper einfach zu bedienen, ohne komplizierte Einrichtung. Die Kontaktrate war von Anfang bis Ende niedrig\u201c<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Manuel S.<\/span><span class=\"review-card__tag review-card__tag--gray\">Kleinunternehmen<\/span><\/div><p class=\"review-card__position\">Marketing Manager<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"G2 Logo\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"5 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u201eEs ist sehr einfach und nahtlos, dass Ihre Notizen in Mojo auch in Boomtown angezeigt werden. Manchmal kann es zu einer Verz\u00f6gerung bei der \u00dcbertragung kommen.\u201c<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Jenni M.<\/span><span class=\"review-card__tag review-card__tag--gray\">Kleinunternehmen<\/span><\/div><p class=\"review-card__position\">Immobilienmakler<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"G2 Logo\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"0.5 out of 5 stars\"><svg class=\"review-card__star review-card__star--half\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><defs><linearGradient id=\"halfStar\"><stop offset=\"55%\" stop-color=\"#F59E0B\"\/><stop offset=\"55%\" stop-color=\"#F5F5F5\"\/><\/linearGradient><\/defs><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"url(#halfStar)\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u201e2 der 300 Anrufe, die ich get\u00e4tigt habe, waren legitime Telefonnummern. Die Daten sind nicht gut.\u201c<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Brock C.<\/span><span class=\"review-card__tag review-card__tag--gray\">Kleinunternehmen<\/span><\/div><p class=\"review-card__company\">Firmenname<\/p><p class=\"review-card__position\">Assistenzmakler<\/p><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"ci ci--sticky wp-block-cloudtalk-content-item\"><div class=\"ci__header\"><img decoding=\"async\" class=\"ci__icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/mojo-dialer-logo.png\" alt=\"\" width=\"32\" height=\"32\" loading=\"lazy\" \/><span class=\"ci__name\">Mojo Dialer<\/span><\/div><div class=\"ci__items\"><div class=\"ci__item\"><span class=\"ci__label\">Gegr\u00fcndet<\/span><span class=\"ci__value\">2008<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Teamgr\u00f6\u00dfe<\/span><span class=\"ci__value\">11-50 Mitarbeiter<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Abdeckung<\/span><span class=\"ci__value\">3 L\u00e4nder<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">G2 Bewertung<\/span><span class=\"ci__value\">4.1\/5<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Startpreis<\/span><span class=\"ci__value\">\u20ac10 pro Agent + \u20ac89 f\u00fcr Single-Line Dialer = mindestens \u20ac99\/Monat<\/span><\/div><\/div><\/div><\/div>\n<\/div>\n\n\n<div class=\"wp-block-cloudtalk-homepage-hero-section wp-block-cloudtalk-homepage-hero-section\"><div class=\"homepage-hero-section homepage-hero-section--has-top-border\"><div class=\"homepage-hero-section__content\"><div class=\"homepage-hero-section__tags\"><span class=\"homepage-hero-section__tag\"><span>CloudTalk &#8211; #1 Mojo Dialer Alternative<\/span><\/span><span class=\"homepage-hero-section__tag homepage-hero-section__tag--highlighted\"><img loading=\"lazy\" decoding=\"async\" class=\"homepage-hero-section__tag-icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"\" width=\"16\" height=\"16\" \/><span>2025 Winter Leader<\/span><\/span><\/div><div class=\"homepage-hero-section__headline\"><h2>Suchen Sie eine Mojo Dialer Alternative?<\/h2><\/div><div class=\"homepage-hero-section__description\"><p>Erfahren Sie, warum 4,000+ Unternehmen zu CloudTalk gewechselt sind, um \u00fcberragende Anrufqualit\u00e4t und KI-gest\u00fctzte Funktionen zu erhalten.<\/p><\/div><div class=\"homepage-hero-section__buttons\"><a href=\"https:\/\/www.cloudtalk.io\/de\/demo-vereinbaren\/\" class=\"btn btn-regular btn-secondary\">Demo erhalten<\/a><a href=\"https:\/\/www.cloudtalk.io\/de\/blog\/mojo-dialer-preise\/\" class=\"btn btn-regular btn-ghost\">Vergleich ansehen<\/a><\/div><div class=\"homepage-hero-section__logo-carousel\"><div class=\"wp-block-cloudtalk-logo-carousel wp-block-cloudtalk-logo-carousel\"><\/div><\/div><div class=\"homepage-hero-section__image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Product_Design.png\" alt=\"Hero image\" \/><div class=\"homepage-hero-section__video-blocks\"><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--1\"><div class=\"homepage-hero-section__video-text\">Lieblingsintegrationen hinzuf\u00fcgen<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Integracie_184x60.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--2\"><div class=\"homepage-hero-section__video-text\">Lokale Nummern erhalten<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Numbers_184x89.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--3\"><div class=\"homepage-hero-section__video-text\">KI-Sprachagenten hinzuf\u00fcgen<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Video_184x109.mp4\" autoplay loop playsinline muted><\/video><\/div><\/div><\/div><div class=\"homepage-hero-section__feature-highlights\"><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"22\" viewBox=\"0 0 23 22\" fill=\"none\"><path d=\"M14.5 2.5V1M18.4393 3.56066L19.5 2.5M19.5103 7.5H21.0103M20.9506 12C20.4489 17.0533 16.1853 21 11 21C5.47715 21 1 16.5228 1 11C1 5.81465 4.94668 1.5511 10 1.04938M11 7H15V11M14.6197 7C12.2653 10.3276 8.38636 12.5 4 12.5C2.9971 12.5 2.02072 12.3864 1.08302 12.1715\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Auf G2 top bewertet<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>CloudTalk wird auf G2 durchweg hoch bewertet und hilft Teams, schneller durchzustarten, Komplexit\u00e4t zu vermeiden und sich auf ein Telefonsystem zu verlassen, das vom ersten Tag an wie erwartet funktioniert.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 16C12.866 16 16 12.866 16 9C16 5.13401 12.866 2 9 2C5.13401 2 2 5.13401 2 9C2 12.866 5.13401 16 9 16Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M15 22C18.866 22 22 18.866 22 15C22 11.134 18.866 8 15 8C11.134 8 8 11.134 8 15C8 18.866 11.134 22 15 22Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>\u00dcber 100 Integrationen<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Ihr CRM, Helpdesk und Ihre Vertriebstools kommunizieren bereits miteinander. CloudTalk tritt einfach dem Gespr\u00e4ch bei und macht es viel produktiver.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M2.68675 15.6451L4.59494 14.5435C4.6983 14.4839 4.8196 14.4631 4.9369 14.4851L8.6914 15.1878C8.99995 15.2455 9.28478 15.008 9.28338 14.6941L9.26876 11.4045C9.26836 11.3151 9.29193 11.2272 9.33701 11.15L11.2317 7.90621C11.3303 7.73739 11.3215 7.52658 11.2091 7.3666L8.01892 2.82568M19.0002 4.85905C13.5002 7.50004 16.5 11 17.5002 11.5C19.3773 12.4384 21.9876 12.5 21.9876 12.5C21.9958 12.3344 22 12.1677 22 12C22 6.47715 17.5228 2 12 2C6.47715 2 2 6.47715 2 12C2 17.5228 6.47715 22 12 22C12.1677 22 12.3344 21.9959 12.5 21.9877M16.7578 21.9398L13.591 13.591L21.9398 16.7578L18.2376 18.2376L16.7578 21.9398Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Abdeckung in \u00fcber 160 L\u00e4ndern<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Von nebenan bis auf der ganzen Welt h\u00e4lt CloudTalk Ihre Anrufe klar, lokal und bereit, mit Ihrem Unternehmen zu wachsen.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<section class=\"cs cs--bg-gradient-to-blue cs--layout-stacked wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">CloudTalk vs. Mojo Dialer: Direktvergleich<\/h2><p class=\"cs__description\">Erfahren Sie, wie CloudTalk dort \u00fcberlegene Leistung bietet, wo es am wichtigsten ist<\/p><\/div><\/div>\n<div class=\"cs__content\"><div class=\"wp-block-cloudtalk-before-after-table\"><div class=\"bat__table\"><div class=\"bat__row bat__row--header\"><div class=\"bat__cell bat__cell--label\"><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__column-header\">Mojo Dialer<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__column-header\">CloudTalk<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Kan\u00e4le<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Nur ausgehende Sprachanrufe. Kein eingehendes Routing, ACD, IVR, SMS oder Omnichannel. R\u00fcckrufe gehen an ein separates Telefon.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Sprache (eingehend + ausgehend), SMS, WhatsApp \u2013 plus integriertes IVR, ACD, f\u00e4higkeitsbasiertes Routing und Warteschlangenmanagement.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Analysen &amp; KI<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Nur berichtsbasiertes Reporting. Keine Anruf-Transkription, Stimmungsanalyse, Themen-Erkennung oder Agenten-Leistungs-Dashboards.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">KI-Konversationsintelligenz bei jedem Anruf \u2013 Transkripte, Zusammenfassungen, Stimmungsanalyse, Scoring, plus Echtzeit-Dashboards zur Teamleistung.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">CRM-Integrationen<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Nativ f\u00fcr BoomTown, Real Geeks, Follow Up Boss. Alles andere (Salesforce, HubSpot, Pipedrive) erfordert Zapier- oder API Nation-Middleware.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">CloudTalk: \u00dcber 160 native Integrationen einschlie\u00dflich Salesforce, HubSpot, Pipedrive, Zendesk, Intercom \u2013 bidirektionale Synchronisierung, dokumentierte Feldzuordnungen.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Preise &amp; Abdeckung<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Mindestens \u20ac99, aber ein funktionsf\u00e4higes Setup f\u00fcr einen einzelnen Agenten kostet \u20ac164\u2013\u20ac214. Nur US-Daten; begrenzt auf 3 gleichzeitige Leitungen pro Agent.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Der Lite-Plan f\u00fcr \u20ac19 mit einem modulareren Ansatz, der es Ihnen erm\u00f6glicht, nur f\u00fcr die fortschrittliche KI oder W\u00e4hlleistung zu bezahlen, die Ihr Team tats\u00e4chlich nutzt.<\/span><\/div><\/div><\/div><div class=\"bat__slider\" aria-label=\"Comparison cards\"><div class=\"bat__slider-track\"><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Kan\u00e4le<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Mojo Dialer:<\/strong> Nur ausgehende Sprachanrufe. Kein eingehendes Routing, ACD, IVR, SMS oder Omnichannel. R\u00fcckrufe gehen an ein separates Telefon.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Sprache (eingehend + ausgehend), SMS, WhatsApp \u2013 plus integriertes IVR, ACD, f\u00e4higkeitsbasiertes Routing und Warteschlangenmanagement.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Analysen &amp; KI<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Mojo Dialer:<\/strong> Nur berichtsbasiertes Reporting. Keine Anruf-Transkription, Stimmungsanalyse, Themen-Erkennung oder Agenten-Leistungs-Dashboards.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> KI-Konversationsintelligenz bei jedem Anruf \u2013 Transkripte, Zusammenfassungen, Stimmungsanalyse, Scoring, plus Echtzeit-Dashboards zur Teamleistung.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">CRM-Integrationen<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Mojo Dialer:<\/strong> Nativ f\u00fcr BoomTown, Real Geeks, Follow Up Boss. Alles andere (Salesforce, HubSpot, Pipedrive) erfordert Zapier- oder API Nation-Middleware.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> CloudTalk: \u00dcber 160 native Integrationen einschlie\u00dflich Salesforce, HubSpot, Pipedrive, Zendesk, Intercom \u2013 bidirektionale Synchronisierung, dokumentierte Feldzuordnungen.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Preise &amp; Abdeckung<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Mojo Dialer:<\/strong> Mindestens \u20ac99, aber ein funktionsf\u00e4higes Setup f\u00fcr einen einzelnen Agenten kostet \u20ac164\u2013\u20ac214. Nur US-Daten; begrenzt auf 3 gleichzeitige Leitungen pro Agent.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Der Lite-Plan f\u00fcr \u20ac19 mit einem modulareren Ansatz, der es Ihnen erm\u00f6glicht, nur f\u00fcr die fortschrittliche KI oder W\u00e4hlleistung zu bezahlen, die Ihr Team tats\u00e4chlich nutzt.<\/span><\/div><\/div><\/div><div class=\"bat__slider-dots\" role=\"tablist\" aria-label=\"Slide navigation\"><\/div><\/div><\/div><\/div>\n<\/div><\/section>\n\n<section class=\"cs cs--bg-white cs--layout-inline cs--has-top-border wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">Warum CloudTalk statt Mojo Dialer w\u00e4hlen?<\/h2><p class=\"cs__description\">Die f\u00fcnf Funktionen, von denen Mojo Dialer-Kunden uns sagen, dass sie sie vom ersten Tag an gerne gehabt h\u00e4tten.<\/p><\/div><\/div>\n<div class=\"cs__content\"><div style=\"--fcg-cols: 3\" class=\"fcg wp-block-cloudtalk-feature-card-grid\"><div class=\"fcg__grid\"><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M14.0497 6C15.0264 6.19057 15.924 6.66826 16.6277 7.37194C17.3314 8.07561 17.8091 8.97326 17.9997 9.95M14.0497 2C16.0789 2.22544 17.9713 3.13417 19.4159 4.57701C20.8606 6.01984 21.7717 7.91101 21.9997 9.94M10.2266 13.8631C9.02506 12.6615 8.07627 11.3028 7.38028 9.85323C7.32041 9.72854 7.29048 9.66619 7.26748 9.5873C7.18576 9.30695 7.24446 8.96269 7.41447 8.72526C7.46231 8.65845 7.51947 8.60129 7.63378 8.48698C7.98338 8.13737 8.15819 7.96257 8.27247 7.78679C8.70347 7.1239 8.70347 6.26932 8.27247 5.60643C8.15819 5.43065 7.98338 5.25585 7.63378 4.90624L7.43891 4.71137C6.90747 4.17993 6.64174 3.91421 6.35636 3.76987C5.7888 3.4828 5.11854 3.4828 4.55098 3.76987C4.2656 3.91421 3.99987 4.17993 3.46843 4.71137L3.3108 4.86901C2.78117 5.39863 2.51636 5.66344 2.31411 6.02348C2.08969 6.42298 1.92833 7.04347 1.9297 7.5017C1.93092 7.91464 2.01103 8.19687 2.17124 8.76131C3.03221 11.7947 4.65668 14.6571 7.04466 17.045C9.43264 19.433 12.295 21.0575 15.3284 21.9185C15.8928 22.0787 16.1751 22.1588 16.588 22.16C17.0462 22.1614 17.6667 22 18.0662 21.7756C18.4263 21.5733 18.6911 21.3085 19.2207 20.7789L19.3783 20.6213C19.9098 20.0898 20.1755 19.8241 20.3198 19.5387C20.6069 18.9712 20.6069 18.3009 20.3198 17.7333C20.1755 17.448 19.9098 17.1822 19.3783 16.6508L19.1835 16.4559C18.8339 16.1063 18.6591 15.9315 18.4833 15.8172C17.8204 15.3862 16.9658 15.3862 16.3029 15.8172C16.1271 15.9315 15.9523 16.1063 15.6027 16.4559C15.4884 16.5702 15.4313 16.6274 15.3644 16.6752C15.127 16.8453 14.7828 16.904 14.5024 16.8222C14.4235 16.7992 14.3612 16.7693 14.2365 16.7094C12.7869 16.0134 11.4282 15.0646 10.2266 13.8631Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>Einheit von Inbound und Outbound<\/strong><\/h3><p class=\"fc__desc\">Mojo ist nur f\u00fcr Outbound ausgelegt, was zu verpassten R\u00fcckrufen und fragmentierter Historie f\u00fchrt. CloudTalk wickelt beides von einer Plattform aus ab und nutzt <a href=\"https:\/\/www.cloudtalk.io\/de\/call-center-werkzeuge\/skill-basierte-routing-software-verbessern-sie-die-effizienz-des-agent-routings\/\" target=\"_blank\" rel=\"noreferrer noopener\">Skill-basiertes Routing<\/a> und <a href=\"https:\/\/www.cloudtalk.io\/de\/call-center-werkzeuge\/call-queuing-was-es-ist-wie-es-funktioniert-und-beste-praktiken\/\" target=\"_blank\" rel=\"noreferrer noopener\">Anrufwarteschlangen<\/a>, um sicherzustellen, dass jeder Interessent den richtigen Agenten erreicht und jede Interaktion in einer einzigen Kampagnenhistorie protokolliert wird.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M12 21L11.8999 20.8499C11.2053 19.808 10.858 19.287 10.3991 18.9098C9.99286 18.5759 9.52476 18.3254 9.02161 18.1726C8.45325 18 7.82711 18 6.57482 18H5.2C4.07989 18 3.51984 18 3.09202 17.782C2.71569 17.5903 2.40973 17.2843 2.21799 16.908C2 16.4802 2 15.9201 2 14.8V6.2C2 5.07989 2 4.51984 2.21799 4.09202C2.40973 3.71569 2.71569 3.40973 3.09202 3.21799C3.51984 3 4.07989 3 5.2 3H5.6C7.84021 3 8.96031 3 9.81596 3.43597C10.5686 3.81947 11.1805 4.43139 11.564 5.18404C12 6.03968 12 7.15979 12 9.4M12 21V9.4M12 21L12.1001 20.8499C12.7947 19.808 13.142 19.287 13.6009 18.9098C14.0071 18.5759 14.4752 18.3254 14.9784 18.1726C15.5467 18 16.1729 18 17.4252 18H18.8C19.9201 18 20.4802 18 20.908 17.782C21.2843 17.5903 21.5903 17.2843 21.782 16.908C22 16.4802 22 15.9201 22 14.8V6.2C22 5.07989 22 4.51984 21.782 4.09202C21.5903 3.71569 21.2843 3.40973 20.908 3.21799C20.4802 3 19.9201 3 18.8 3H18.4C16.1598 3 15.0397 3 14.184 3.43597C13.4314 3.81947 12.8195 4.43139 12.436 5.18404C12 6.03968 12 7.15979 12 9.4\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>Datengesteuertes Coaching<\/strong><\/h3><p class=\"fc__desc\">Mojo verfolgt das Volumen, aber CloudTalk analysiert den Inhalt. Unsere Plattform bietet vollst\u00e4ndige <a href=\"https:\/\/www.cloudtalk.io\/de\/call-center-werkzeuge\/transkription-von-anrufen\/\" target=\"_blank\" rel=\"noreferrer noopener\">Anruf-Transkriptionen<\/a> und <a href=\"https:\/\/www.cloudtalk.io\/de\/automatische-anrufzusammenfassungs-tags\/\" target=\"_blank\" rel=\"noreferrer noopener\">automatische Anrufzusammenfassungen<\/a> f\u00fcr 100 % der Gespr\u00e4che und verwandelt das t\u00e4gliche Prospecting in einen Coaching-Kreislauf, der auf dem tats\u00e4chlich Gesagten basiert und nicht nur auf Statusz\u00e4hlungen.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 9V6C9 4.34315 7.65685 3 6 3C4.34315 3 3 4.34315 3 6C3 7.65685 4.34315 9 6 9H9ZM9 9V15M9 9H15M9 15V18C9 19.6569 7.65685 21 6 21C4.34315 21 3 19.6569 3 18C3 16.3431 4.34315 15 6 15H9ZM9 15H15M15 15H18C19.6569 15 21 16.3431 21 18C21 19.6569 19.6569 21 18 21C16.3431 21 15 19.6569 15 18V15ZM15 15V9M15 9V6C15 4.34315 16.3431 3 18 3C19.6569 3 21 4.34315 21 6C21 7.65685 19.6569 9 18 9H15Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>Natives CRM-\u00d6kosystem<\/strong><\/h3><p class=\"fc__desc\">Mojo&#8217;s Integrationen sind auf den Immobilien-Stack beschr\u00e4nkt und erfordern Zapier f\u00fcr alles andere. CloudTalk bietet native, bidirektionale Synchronisierung f\u00fcr <a href=\"https:\/\/www.cloudtalk.io\/de\/mit-1-bewertetes-telefonsystem-fuer-pipedrive-vertriebsteams\/\" target=\"_blank\" rel=\"noreferrer noopener\">Pipedrive<\/a> , <a href=\"https:\/\/www.cloudtalk.io\/de\/zoho\/\" target=\"_blank\" rel=\"noreferrer noopener\">Zoho CRM<\/a> und 100+ weitere Tools, wodurch die Synchronisierungsverz\u00f6gerung und zus\u00e4tzliche Kosten f\u00fcr Middleware von Drittanbietern entfallen.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M2 12H22M2 12C2 17.5228 6.47715 22 12 22M2 12C2 6.47715 6.47715 2 12 2M22 12C22 17.5228 17.5228 22 12 22M22 12C22 6.47715 17.5228 2 12 2M12 2C14.5013 4.73835 15.9228 8.29203 16 12C15.9228 15.708 14.5013 19.2616 12 22M12 2C9.49872 4.73835 8.07725 8.29203 8 12C8.07725 15.708 9.49872 19.2616 12 22\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>Globale Prospecting-Reichweite<\/strong><\/h3><p class=\"fc__desc\">Mojo ist strukturell f\u00fcr reine US-Workflows ausgelegt. CloudTalk ist in \u00fcber 160 L\u00e4ndern t\u00e4tig und bietet <a href=\"https:\/\/www.cloudtalk.io\/virtual-local-phone-numbers\/\" target=\"_blank\" rel=\"noreferrer noopener\">virtuelle lokale Rufnummern<\/a> und <a href=\"https:\/\/www.cloudtalk.io\/de\/call-center-werkzeuge\/gebuehrenfreie-nummern-fuer-callcenter\/\" target=\"_blank\" rel=\"noreferrer noopener\">kostenlose Rufnummern<\/a> mit automatischer Weiterleitung, die speziell auf internationale Sprachqualit\u00e4t und lokale Pr\u00e4senz abgestimmt ist.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M21 21H6.2C5.07989 21 4.51984 21 4.09202 20.782C3.71569 20.5903 3.40973 20.2843 3.21799 19.908C3 19.4802 3 18.9201 3 17.8V3M7 14.5V17.5M11.5 11.5V17.5M16 8.5V17.5M20.5 5.5V17.5\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>Unbegrenzter W\u00e4hldurchsatz<\/strong><\/h3><p class=\"fc__desc\">Mojo begrenzt Agenten auf 3 gleichzeitige Leitungen, was eine Durchsatzgrenze schafft, wenn Teams wachsen. CloudTalks <a href=\"https:\/\/www.cloudtalk.io\/?page_id=296734\" target=\"_blank\" rel=\"noreferrer noopener\">Power Dialer<\/a> und <a href=\"https:\/\/www.cloudtalk.io\/de\/smart-dialer\/\" target=\"_blank\" rel=\"noreferrer noopener\">Smart Dialer<\/a> automatisieren die Anrufsteuerung ohne k\u00fcnstliche Leitungslimits, wodurch Ihr Team sein Gespr\u00e4chsvolumen vorhersehbar und effektiv skalieren kann.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M13.5295 8.35186C12.9571 8.75995 12.2566 9 11.5 9C9.567 9 8 7.433 8 5.5C8 3.567 9.567 2 11.5 2C12.753 2 13.8522 2.65842 14.4705 3.64814M6 20.0872H8.61029C8.95063 20.0872 9.28888 20.1277 9.61881 20.2086L12.3769 20.8789C12.9753 21.0247 13.5988 21.0388 14.2035 20.9214L17.253 20.3281C18.0585 20.1712 18.7996 19.7854 19.3803 19.2205L21.5379 17.1217C22.154 16.5234 22.154 15.5524 21.5379 14.9531C20.9832 14.4134 20.1047 14.3527 19.4771 14.8103L16.9626 16.6449C16.6025 16.9081 16.1643 17.0498 15.7137 17.0498H13.2855L14.8311 17.0498C15.7022 17.0498 16.4079 16.3633 16.4079 15.5159V15.2091C16.4079 14.5055 15.9156 13.892 15.2141 13.7219L12.8286 13.1417C12.4404 13.0476 12.0428 13 11.6431 13C10.6783 13 8.93189 13.7988 8.93189 13.7988L6 15.0249M20 6.5C20 8.433 18.433 10 16.5 10C14.567 10 13 8.433 13 6.5C13 4.567 14.567 3 16.5 3C18.433 3 20 4.567 20 6.5ZM2 14.6L2 20.4C2 20.9601 2 21.2401 2.10899 21.454C2.20487 21.6422 2.35785 21.7951 2.54601 21.891C2.75992 22 3.03995 22 3.6 22H4.4C4.96005 22 5.24008 22 5.45399 21.891C5.64215 21.7951 5.79513 21.6422 5.89101 21.454C6 21.2401 6 20.9601 6 20.4V14.6C6 14.0399 6 13.7599 5.89101 13.546C5.79513 13.3578 5.64215 13.2049 5.45399 13.109C5.24008 13 4.96005 13 4.4 13L3.6 13C3.03995 13 2.75992 13 2.54601 13.109C2.35785 13.2049 2.20487 13.3578 2.10899 13.546C2 13.7599 2 14.0399 2 14.6Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>Ein Anbieter, eine modulare Rechnung<\/strong><\/h3><p class=\"fc__desc\">Der Startpreis von Mojo verdoppelt sich oft, sobald Aufzeichnungs- und Sprachfunktionen hinzugef\u00fcgt werden. CloudTalks transparentes <a href=\"https:\/\/www.cloudtalk.io\/de\/preise-der-callcenter-software\/\" target=\"_blank\" rel=\"noreferrer noopener\">Preismodell<\/a> ist modular aufgebaut und stellt sicher, dass Sie nur f\u00fcr die spezifische W\u00e4hlleistung oder KI-Funktionen bezahlen, die Ihr Team nutzt, ohne versteckte Geb\u00fchren f\u00fcr wesentliche Funktionen.<\/p><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/section>\n\n<div style=\"--rcc-slides-per-view: 2;\" class=\"wp-block-cloudtalk-review-card-carousel rcc--has-top-border wp-block-cloudtalk-review-card-carousel\" data-display-mode=\"section\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">Unternehmen, die zu CloudTalk gewechselt sind<\/h2><p class=\"rcc__description\">Echte Ergebnisse von echten Unternehmen, die den Wechsel vollzogen haben \u2013 und es nie bereut haben.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201eAuf der alten Plattform gab es keine automatische Ticketerstellung. Wir mussten die Protokolle manuell \u00fcberpr\u00fcfen, um festzustellen, welche Anrufe verpasst wurden und ob sie nachverfolgt wurden. Das machte es schwierig, genau zu verfolgen, wie viele Anrufe wir verpasst oder bearbeiten konnten.\u201c<br><br>\u201eNachdem wir zu CloudTalk gewechselt sind, sanken unsere verpassten Anrufe um 23 %. Das ist nicht nur eine Zahl; das sind Kunden, mit denen wir uns verbinden k\u00f6nnen, bevor es zu sp\u00e4t ist.\u201c<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Ayif Amrullah<\/cite><p class=\"social-proof-block__position\">Vendor Operations Manager bei Aspire<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">23%<\/span><span class=\"social-proof-block__statistic-description\">R\u00fcckgang verpasster Anrufe<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">50%<\/span><span class=\"social-proof-block__statistic-description\">Schnellere QA mit Analysen<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/aspire-logo-dark.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/aspire\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201eWir hatten keine vertrauensw\u00fcrdigen Daten. Berichte stimmten nicht \u00fcberein, Anrufe wurden nicht richtig aufgezeichnet, und sogar Abrechnungsdiskrepanzen wurden zu einem wiederkehrenden Problem.\u201c<br><br>\u201eMit CloudTalk haben wir endlich Transparenz. Wir k\u00f6nnen sehen, welche Teams Anrufe bearbeiten und ob sie die richtigen f\u00fcr die Aufgabe sind. Das erm\u00f6glicht uns, die Arbeitslast neu zu verteilen.\u201c<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Ana Pestana<\/cite><p class=\"social-proof-block__position\">Customer Experience Coordinator bei Alura<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">100%<\/span><span class=\"social-proof-block__statistic-description\">R\u00fcckgang t\u00e4glicher Beschwerden<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">Nahtlos<\/span><span class=\"social-proof-block__statistic-description\">Integrationen mit Helpdesk und Freshdesk<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/alura.png\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/alura\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201eWir stagnierten bei einer Annahmerate von 20\u201330 % mit Aircall. Mit CloudTalk haben wir 40\u201350 % erreicht. Das hat den entscheidenden Unterschied gemacht.\u201c<br><br>\u201eWir nutzen die Tag-Funktion h\u00e4ufig, um zu verfolgen, wo sich Leads im Funnel befinden. Und das Dashboard hilft jedem Mitarbeiter zu sehen, wo er steht.\u201c<br><br><br><br><\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Syon Joshi<\/cite><p class=\"social-proof-block__position\">Chief Marketing Officer bei Velu<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">50%<\/span><span class=\"social-proof-block__statistic-description\">Annahmequoten<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">Volle<\/span><span class=\"social-proof-block__statistic-description\">Transparenz der Mitarbeiterleistung<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/velu-logo-dark.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/velu\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-faq wp-block-cloudtalk-faq--white wp-block-cloudtalk-faq--has-top-border wp-block-cloudtalk-faq-v2\" data-display-mode=\"section\"><div class=\"faq-block\"><div class=\"faq-block__header\"><h2 class=\"faq-block__title\">Frequently Asked Questions<\/h2><\/div><div class=\"faq-block__items\"><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-107\"><h3 class=\"faq-item__question-text\"><strong>Ist Mojo Dialer effektiv f\u00fcr die Akquise im Immobilienbereich?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-107\"><div class=\"faq-item__answer\"><p>Mojo bleibt ein traditionelles Hauptinstrument f\u00fcr Einzelagenten, die sich auf Cold Calling mit hohem Volumen f\u00fcr FSBOs und abgelaufene Angebote konzentrieren. Die Plattform ist jedoch streng isoliert; ihr fehlen die integrierten <a href=\"https:\/\/www.cloudtalk.io\/de\/sms-textnachrichten\/\" target=\"_blank\" rel=\"noreferrer noopener\">Textnachrichten (SMS)<\/a><br>und erweiterten <a href=\"https:\/\/www.cloudtalk.io\/de\/callcenter-software-mit-statistiken\/\" target=\"_blank\" rel=\"noreferrer noopener\">Analysen<\/a>, die moderne Teams ben\u00f6tigen, um die langfristige Kampagnenleistung \u00fcber das reine Anrufvolumen hinaus zu verfolgen.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-108\"><h3 class=\"faq-item__question-text\"><strong>Kann Mojo Dialer eingehende Kundenanrufe bearbeiten?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-108\"><div class=\"faq-item__answer\"><p>Mojo ist strukturell f\u00fcr reine Outbound-Workflows konzipiert. Es fehlt die Logik zur Verwaltung von Inbound-Warteschlangen, was bedeutet, dass R\u00fcckrufe von Interessenten typischerweise auf pers\u00f6nlichen Mobiltelefonen landen, wo sie oft verpasst werden. CloudTalk vereinheitlicht dies, indem es Interessenten erm\u00f6glicht, einen <a href=\"https:\/\/www.cloudtalk.io\/de\/callcenter-software-mit-fortgeschrittener-rueckruffunktion\/\" target=\"_blank\" rel=\"noreferrer noopener\">R\u00fcckruf<\/a> anzufordern oder \u00fcber eine professionelle Warteschlange geleitet zu werden, wodurch die gesamte Interaktionshistorie an einem Ort verbleibt.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-109\"><h3 class=\"faq-item__question-text\"><strong>Wie vergleichen sich die Preise von Mojo Dialer mit modernen Alternativen?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-109\"><div class=\"faq-item__answer\"><p>Obwohl Mojos Startpreis von \u20ac89 niedrig erscheint, \u00fcbersteigt ein voll funktionsf\u00e4higes Setup \u2013 einschlie\u00dflich Anrufaufzeichnung, Anrufer-ID und Sprachfunktionen \u2013 oft \u20ac214 pro Agent. Wachstumsstarke Teams finden mehr Wert in Plattformen, die <a href=\"https:\/\/www.cloudtalk.io\/de\/call-center-werkzeuge\/unbegrenzte-gleichzeitige-anrufe-in-der-cloud-basierten-telefonanlage\/\" target=\"_blank\" rel=\"noreferrer noopener\">unbegrenzte gleichzeitige Anrufe<\/a> ohne hardwarebasierte Leitungseinschr\u00e4nkungen oder versteckte Geb\u00fchren pro Funktion unterst\u00fctzen.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-110\"><h3 class=\"faq-item__question-text\"><strong>Welchen CRMs fehlen native Mojo-Integrationen?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-110\"><div class=\"faq-item__answer\"><p>Mojos native Konnektivit\u00e4t ist weitgehend auf Immobilien-CRMs wie BoomTown und Follow Up Boss beschr\u00e4nkt. F\u00fcr Unternehmen, die globale Plattformen wie Salesforce oder Pipedrive nutzen, erfordert der Workflow <a href=\"https:\/\/www.cloudtalk.io\/de\/zapier-callcenter-integration-fuer-cloudtalk\/\" target=\"_blank\" rel=\"noreferrer noopener\">Zapier<\/a>-Middleware. Dies f\u00fchrt zu Synchronisierungsverz\u00f6gerungen und zus\u00e4tzlichen monatlichen Kosten, die bei der Verwendung von CloudTalks \u00fcber 100 nativen, bidirektionalen Integrationen entfallen.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-111\"><h3 class=\"faq-item__question-text\"><strong>Unterst\u00fctzt Mojo Dialer die Akquise au\u00dferhalb der Vereinigten Staaten?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-111\"><div class=\"faq-item__answer\"><p>Mojo ist fast ausschlie\u00dflich f\u00fcr den US-Immobilienmarkt konzipiert, und seine Lead-Datenprodukte sind nur in den USA verf\u00fcgbar. F\u00fcr global agierende Teams bietet CloudTalk eine <a href=\"https:\/\/www.cloudtalk.io\/de\/call-center-werkzeuge\/anrufer-id-maskierung-schuetzen-sie-ihre-rufnummer\/\" target=\"_blank\" rel=\"noreferrer noopener\">virtuelle Anrufer-ID<\/a> und Abdeckung mehrerer Regionen, um sicherzustellen, dass Sie unabh\u00e4ngig vom Standort Ihrer Interessenten eine lokale Pr\u00e4senz und hohe Annahmeraten aufrechterhalten.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-112\"><h3 class=\"faq-item__question-text\"><strong>Wie ist Mojos Anrufqualit\u00e4t im Vergleich zu Cloud-basiertem VoIP?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-112\"><div class=\"faq-item__answer\"><p>Mojo setzt auf traditionelle kupferbasierte Infrastruktur, die einige Nutzer aufgrund der Verbindungsgeschwindigkeit bevorzugen. Moderne Cloud-Netzwerke bieten jedoch einen \u00fcberlegenen Schutz vor \u201eSpam\u201c-Kennzeichnung durch integrierte <a href=\"https:\/\/www.cloudtalk.io\/de\/call-center-werkzeuge\/stir-shaken-was-es-ist-und-wie-es-hilft\/\" target=\"_blank\" rel=\"noreferrer noopener\">STIR\/SHAKEN-Konformit\u00e4t<\/a> und automatisierte Rufnummernrotation \u2013 Funktionen, die Mojos \u00e4ltere Hardware-Wurzeln im gro\u00dfen Ma\u00dfstab nicht einfach replizieren k\u00f6nnen.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-113\"><h3 class=\"faq-item__question-text\"><strong>Bietet Mojo KI-Funktionen wie Gespr\u00e4chszusammenfassungen?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-113\"><div class=\"faq-item__answer\"><p>Mojo nutzt KI haupts\u00e4chlich zur Generierung von Skripten und Vorlagen, anstatt Live-Anrufe zu analysieren. CloudTalk bietet tiefere Konversationsintelligenz, indem es automatisch <a href=\"https:\/\/www.cloudtalk.io\/de\/sentiment-analyse\/\" target=\"_blank\" rel=\"noreferrer noopener\">Stimmungsanalysen<\/a><br>und <a href=\"https:\/\/www.cloudtalk.io\/de\/themen-extraktion\/\" target=\"_blank\" rel=\"noreferrer noopener\">Themenextraktion<\/a> f\u00fcr jede Interaktion bereitstellt und diese Erkenntnisse direkt in Ihr CRM \u00fcbertr\u00e4gt.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-114\"><h3 class=\"faq-item__question-text\"><strong>Was sollte ich \u00fcber Mojos K\u00fcndigungsrichtlinie wissen?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-114\"><div class=\"faq-item__answer\"><p>Mojo verlangt, dass alle K\u00fcndigungen \u00fcber das In-App-Dashboard bearbeitet werden; Anfragen per Telefon oder E-Mail werden nicht akzeptiert. Dies ist ein h\u00e4ufiger Reibungspunkt in Benutzerbewertungen, daher ist es wichtig, Ihre Kontoeinstellungen zu dokumentieren und den Pfad zur K\u00fcndigung Ihres Abonnements zu \u00fcberpr\u00fcfen, bevor Sie sich f\u00fcr einen langfristigen Akquisitionsplan entscheiden.<\/p><\/div><\/div><\/div><\/div><div class=\"faq-block__cta\"><div class=\"faq-block__cta-image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/Avatar-group.png\" alt=\"\" \/><\/div><div class=\"faq-block__cta-content\"><h3 class=\"faq-block__cta-title\">Noch Fragen?<\/h3><p class=\"faq-block__cta-description\">Sie finden die gesuchte Antwort nicht? Chatten Sie gerne mit unserem freundlichen Team.<\/p><div class=\"faq-block__cta-button\"><a href=\"https:\/\/www.cloudtalk.io\/demo-b\/\" class=\"btn btn-primary\">Kontakt aufnehmen<\/a><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"demo-ab-block--section wp-block-cloudtalk-demo-ab\"><div class=\"demo-ab-block\"><div class=\"demo-ab-block__hero\"><div class=\"demo-ab-block__hero-content\"><h2 class=\"demo-ab-block__heading\">Bereit f\u00fcr \u00fcberlegene Anrufqualit\u00e4t?<\/h2><p class=\"demo-ab-block__hero-paragraph\">Schlie\u00dfen Sie sich \u00fcber 4.000 Unternehmen an, die CloudTalk f\u00fcr ihre Vertriebs- und Supportanrufe vertrauen. 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src=\"\/\/js.hsforms.net\/forms\/v2.js\"><\/script>\n<script>\n\nlet searchParams = new URLSearchParams(window.location.search);\nsearchParams.has('filled_email');\nlet emailVal = searchParams.get('filled_email');\n\nhbspt.forms.create({\n\tregion: \"na1\",\n\tportalId: \"6195055\",\n\tformId: \"209cca80-551b-4b65-ae93-766d7218210e\",\n    onFormReady: function($form) {\n        $form.attr(\"data-default-form-id\", \"866072\");\n        if(emailVal) {\n            $form.find('input[name=\"email\"]').val(emailVal).change(); \n        }\n    },\n    onFormSubmit: function (form) {\n        window.dataLayer = window.dataLayer || [];\t \n        dataLayer.push({\n            'event': 'demoFormSubmitted',\n            'registrationFirstName': form.find(\"[name=firstname]\").val(),\n            'registrationLastName': form.find(\"[name=lastname]\").val(),\n            'registrationEmail': form.find(\"[name=email]\").val(),\n            'registrationPhoneNumber': 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clip-path=\"url(#clip0_24831_3279_rating_0_2)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_2\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_3)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"demo-ab-block__rating-card-content\"><p class=\"demo-ab-block__rating-card-label\">Bewertungen<\/p><p class=\"demo-ab-block__rating-card-number\">20+<\/p><\/div><\/div><div class=\"demo-ab-block__rating-card\"><div class=\"demo-ab-block__rating-card-header\"><div class=\"demo-ab-block__rating-card-logos\"><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/capterra.svg\" alt=\"\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><\/div><div class=\"demo-ab-block__rating-card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_1_0)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_1_0\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_1_1)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 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17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_1_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><defs><linearGradient id=\"star-gradient-3n2\" x1=\"0%\" y1=\"0%\" x2=\"100%\" y2=\"0%\"><stop offset=\"0%\" style=\"stop-color:#FDB022;stop-opacity:1\" \/><stop offset=\"50%\" style=\"stop-color:#FDB022;stop-opacity:1\" \/><stop offset=\"50%\" style=\"stop-color:#F5F5F5;stop-opacity:1\" \/><stop offset=\"100%\" style=\"stop-color:#F5F5F5;stop-opacity:1\" \/><\/linearGradient><\/defs><g clip-path=\"url(#clip0_24831_3279_rating_1_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"url(#star-gradient-3n2)\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_1_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"demo-ab-block__rating-card-content\"><p class=\"demo-ab-block__rating-card-label\">Bewertungen<\/p><p class=\"demo-ab-block__rating-card-number\">10+<\/p><\/div><\/div><div class=\"demo-ab-block__rating-card\"><div class=\"demo-ab-block__rating-card-header\"><div class=\"demo-ab-block__rating-card-logos\"><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/customer-1.png\" alt=\"\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/customer-2.png\" alt=\"\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/customer-3.png\" alt=\"\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><\/div><div class=\"demo-ab-block__rating-card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_2_0)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_2_0\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_2_1)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_2_1\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_2_2)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_2_2\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_2_3)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_2_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_2_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_2_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"demo-ab-block__rating-card-content\"><p class=\"demo-ab-block__rating-card-label\">Kunden<\/p><p 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\/><\/div><div class=\"under-navigation-social-proof-block__card-logo\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/02\/customer3-border.png\" alt=\"Customer\" class=\"under-navigation-social-proof-block__card-logo-image\" \/><\/div><\/div><div class=\"under-navigation-social-proof-block__card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_0)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_0\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_1)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_1\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_2)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_2\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_3)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"under-navigation-social-proof-block__card-content\"><p class=\"under-navigation-social-proof-block__card-number\">4,000+&nbsp;<\/p><p class=\"under-navigation-social-proof-block__card-label\">Kunden<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-seo-hero wp-block-cloudtalk-seo-hero\"><div class=\"sh\"><h1 class=\"sh__title\">Dialpad Bewertung 2026: <br>Funktionen, Preise &amp; Nutzerfeedback<\/h1><p class=\"sh__description\">Erw\u00e4gen Sie Dialpad? Erfahren Sie, was echte Nutzer \u00fcber Gespr\u00e4chsqualit\u00e4t, KI-Funktionen und Supportkosten sagen \u2013 und sehen Sie, wie CloudTalk im Vergleich abschneidet.<\/p><div class=\"sh__buttons wp-block-buttons\"><div class=\"wp-block-button btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/de\/demo-vereinbaren\/\" class=\"wp-block-button__link wp-element-button\">CloudTalk Demo erhalten<\/a><\/div><div class=\"wp-block-button btn-ghost btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/?page_id=10727\" class=\"wp-block-button__link wp-element-button\">Dialpad Alternativen \u2192<\/a><\/div><\/div><\/div><\/div>\n\n\n<div class=\"wp-block-cloudtalk-row\" style=\"--column-widths:minmax(0, 280px) minmax(660px, 1fr) minmax(0, 280px);--mobile-order-1:2;--mobile-order-2:3;--mobile-order-3:1\">\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"wp-block-cloudtalk-table-of-contents\" data-level-depth=\"3\" data-total-items=\"3\"><div class=\"toc__heading\">Table of contents<\/div><div class=\"toc__list\"><div class=\"toc__item level-2\"><a href=\"#was-ist-dialpad\">Was ist Dialpad?<\/a><\/div><div class=\"toc__item level-3\"><a href=\"#was-sind-dialpads-hauptfunktionen\">Was sind Dialpads Hauptfunktionen?<\/a><\/div><div class=\"toc__item level-2\"><a href=\"#was-sagen-nutzer-ueber-dialpad\">Was sagen Nutzer \u00fcber Dialpad?<\/a><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><h2 id=\"was-ist-dialpad\" class=\"wp-block-heading\">Was ist Dialpad?<\/h2>\n\n<p>Dialpad ist ein cloudbasiertes <a href=\"https:\/\/www.cloudtalk.io\/de\/pbx-geschaeftstelefonsystem-basierend-auf-voip\/\">Gesch\u00e4ftstelefonsystem<\/a>, das Sprachanrufe, SMS\/MMS-Nachrichten und Team-Chat in einer einzigen Anwendung kombiniert und sich als zentrale Anlaufstelle f\u00fcr hybride und Remote-Teams positioniert, die \u00fcber traditionelles VoIP hinausgehen m\u00f6chten.<\/p>\n\n<p>F\u00fcr Teams, die Echtzeit-KI-Coaching und Konversationsintelligenz priorisieren, bietet Dialpad ein \u00fcberzeugendes Funktionspaket. Wenn Unternehmen jedoch skalieren oder <a href=\"https:\/\/www.cloudtalk.io\/de\/outbound-callcenter-software\/\">erweiterte Outbound-Wahlfunktionen<\/a>, eine umfassendere internationale Rufnummernabdeckung oder <a href=\"https:\/\/www.cloudtalk.io\/de\/integrationen\/\">CRM-Integrationen<\/a> ohne Tarif-Upgrade ben\u00f6tigen, sto\u00dfen Nutzer h\u00e4ufig auf strukturelle Einschr\u00e4nkungen und versteckte Kosten, die die Gesamtbetriebskosten verkomplizieren.<\/p>\n\n\n<div class=\"wp-block-cloudtalk-summary\"><div class=\"summary-block summary-block--sm\"><h3 id=\"was-sind-dialpads-hauptfunktionen\" class=\"wp-block-heading\">Was sind Dialpads Hauptfunktionen?<\/h3>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Vereinheitlichte Anrufe, SMS\/MMS und Team-Chat in einer einzigen cloudnativen App (Desktop und Mobil)                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    KI-Transkription und automatische Anrufzusammenfassungen, gest\u00fctzt durch DialpadGPT \u2013 ein propriet\u00e4res LLM, trainiert mit \u00fcber 5 Milliarden Minuten an Gesch\u00e4ftsgespr\u00e4chsdaten                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Echtzeit-KI-Live-Coach, der Tipps zur Einwandbehandlung anzeigt, wenn Schl\u00fcsselw\u00f6rter wie \u201ePreis\u201c oder Konkurrenznahmen in einem Anruf erkannt werden                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <a href=\"https:\/\/www.cloudtalk.io\/de\/integrationen\/\">CRM-Integrationen<\/a> mit Salesforce, HubSpot und Zendesk (nur im Pro-Tarif und h\u00f6her verf\u00fcgbar)                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Power Dialer innerhalb des Dialpad Sell-Produkts f\u00fcr Outbound-Vertriebsteams                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    KI-CSAT-Scoring, das automatisch die Kundenzufriedenheit \u00fcber 100 % der Interaktionen hinweg vorhersagt                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Agentische KI-Plattform mit Agent Studio zum Erstellen von No-Code-KI-Agenten \u00fcber Sprach- und digitale Kan\u00e4le hinweg                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Kontaktcenter (Dialpad Support) mit <a href=\"https:\/\/www.cloudtalk.io\/de\/was-ist-ivr-interactive-voice-response\/\">IVR<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/de\/anrufmonitoring\/\">Anruf\u00fcberwachung<\/a> und Omnichannel-Routing                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div><\/div><\/div>\n\n\n<h2 id=\"was-sagen-nutzer-ueber-dialpad\" class=\"wp-block-heading\">Was sagen Nutzer \u00fcber Dialpad?<\/h2>\n\n<p>Basierend auf \u00fcber 500 verifizierten Bewertungen von G2, Capterra und Trustpilot<\/p>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--pros wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude0a Was lieben Nutzer an Dialpad?<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Intuitive, moderne Benutzeroberfl\u00e4che, die Teams, die bereits Google Workspace oder Microsoft 365 nutzen, vertraut vorkommt                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    KI-Transkription und Live-Coaching, die den Post-Call-Administrationsaufwand reduzieren und die Echtzeit-Mitarbeiterf\u00fchrung unterst\u00fctzen                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Schnelle Einrichtung und Einarbeitung f\u00fcr kleine bis mittelgro\u00dfe Teams, die schnell ein <a href=\"https:\/\/www.cloudtalk.io\/de\/blog\/was-ist-ein-cloud-telefonsystem\/\">Cloud-Telefonsystem<\/a> ben\u00f6tigen                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    All-in-One-Design, das den Kontextwechsel zwischen separaten Telefon-, Chat- und Video-Tools reduziert                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u201eDialpad ist ein einfach zu bedienender VoIP-Client mit gro\u00dfartigen KI-Tools zum Zusammenfassen von Besprechungen. Die Website ist einfach zu navigieren, und der Admin-Bereich macht es unkompliziert, Berichte anzuzeigen und Benutzeraktivit\u00e4ten in Echtzeit zu sehen. Es bietet auch Flexibilit\u00e4t bei der Auswahl des Ger\u00e4ts, auf dem Sie Anrufe oder Texte empfangen.\u201c<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2022\/09\/reversed-g2@2x.png\" alt=\"Verifizierter G2-Nutzer\" \/><\/div><div class=\"quote-block__author\"><div class=\"quote-block__name\">Verifizierter G2-Nutzer<\/div><div class=\"quote-block__position\">Nonprofit-Management<\/div><\/div><\/div><a href=\"https:\/\/www.g2.com\/products\/dialpad\/reviews?target=blank&#038;rel=nofollow\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Vollst\u00e4ndige Bewertung <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--cons wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude24 Was hassen Nutzer an Dialpad?<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Der angepriesene Preis von \u20ac15\/Nutzer steigt erheblich, sobald zus\u00e4tzliche Nummern, SMS-\u00dcberziehung und CRM-Integrationen ber\u00fccksichtigt werden                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <a href=\"https:\/\/www.cloudtalk.io\/de\/integrationen\/\">CRM-Integrationen<\/a> \u2013 einschlie\u00dflich Salesforce und HubSpot \u2013 sind hinter dem Pro-Tarif gesperrt (mindestens \u20ac25\/Nutzer\/Monat)                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Die Salesforce-Integration basiert auf einer Browser-Erweiterung, was zu Synchronisierungsfehlern und stillen Datenverlusten f\u00fchrt, die eine manuelle Protokoll\u00fcberpr\u00fcfung erzwingen                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Kein <a href=\"https:\/\/www.cloudtalk.io\/de\/parallelwahl\/\">Parallel-<\/a> oder <a href=\"https:\/\/www.cloudtalk.io\/de\/smart-dialer\/\">Smart Dialer<\/a> \u2013 Power Dialer ist nur auf das Dialpad Sell-Produkt und h\u00f6here Tarife beschr\u00e4nkt                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Internationale Rufnummernabdeckung auf \u00fcber 70 L\u00e4nder beschr\u00e4nkt, ohne automatisierte Spam-Pr\u00e4vention oder Rufnummernrotation                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Formale Uptime-SLA nur im Enterprise-Tarif verf\u00fcgbar, der ein Minimum von 100 Nutzern erfordert \u2013 wodurch kleinere Teams ohne vertragliche Zuverl\u00e4ssigkeitsgarantien bleiben                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u201eDer Kundenservice ist der schlechteste, den ich je erlebt habe. Wir baten darum, eine Lizenz zu unserem Konto hinzuzuf\u00fcgen, weil ein neuer Arzt der Praxis beigetreten ist. 2 Monate sp\u00e4ter und keine L\u00f6sung. Haben \u00fcber 2 Stunden online mit jemandem gechattet. Immer noch keine L\u00f6sung. Niemand antwortet auf E-Mails. Wir wechseln zu Spruce.\u201c<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/G2.svg\" alt=\"Verifizierter G2-Nutzer\" \/><\/div><div class=\"quote-block__author\"><div class=\"quote-block__name\">Verifizierter G2-Nutzer<\/div><div class=\"quote-block__position\">Mediziner<\/div><\/div><\/div><a href=\"https:\/\/www.g2.com\/products\/dialpad\/reviews?target=blank&#038;rel=nofollow\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Vollst\u00e4ndige Bewertung <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div style=\"--rcc-slides-per-view: 2;\" class=\"wp-block-cloudtalk-review-card-carousel rcc--post-content wp-block-cloudtalk-review-card-carousel\" data-display-mode=\"post-content\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">Was sagen die Leute \u00fcber Dialpad auf G2?<\/h2><p class=\"rcc__description\">Sehen Sie, was echte Nutzer \u00fcber Dialpad auf G2 sagen \u2013 ehrliche Bewertungen, echte Erfahrungen und Feedback von Teams, die es im Produktivbetrieb eingesetzt haben.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/thumb_square_d2f4d0eb2af6a720a1a614305835b5a8.webp\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"0 out of 5 stars\"><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u201eUnsere Verk\u00e4ufe sind seit der Implementierung dieses Dienstes drastisch eingebrochen. Es ist keine \u00dcbertreibung zu sagen, dass sie sich halbiert haben, und es ist kein Zufall. Die Vielzahl von Problemen mit diesem Dienst, von abgebrochenen Anrufen \u00fcber die Notwendigkeit, das System zu \u201ehacken\u201c, h\u00e4ufige Spam-Anrufe, falsche Versprechungen und st\u00e4ndige Unterbrechungen mit unserem CRM, haben alle zu einem erheblichen R\u00fcckgang unserer Einnahmen beigetragen. Es war eine finanzielle Katastrophe, und uns bleibt keine andere Wahl, als unsere gesamte Gesch\u00e4ftsstrategie aufgrund dieser schrecklichen Erfahrung neu zu bewerten.\u201c<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Samuel B.<\/span><span class=\"review-card__tag review-card__tag--gray\">Mittelstand<\/span><span class=\"review-card__tag review-card__tag--blue\">Kundenbetreuung<\/span><\/div><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/thumb_square_1bd250bbd3f6d0c609cabaa3c1e45c8a.webp\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"0 out of 5 stars\"><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u201eSie berechnen uns mehr als das Doppelte dessen, was wir ben\u00f6tigen. Wir zahlen mehr als das Zehnfache dessen, wof\u00fcr wir urspr\u00fcnglich einen Vertrag unterzeichnet haben. Sie haben uns angelogen, als sie sagten, sie w\u00fcrden die Anzahl der Nutzer auf die tats\u00e4chliche Anzahl unserer Nutzer reduzieren. Sie erh\u00f6hen st\u00e4ndig den Preis, haben uns m\u00fcndlich zugesichert, dass sie unser Konto auf den entsprechenden Preistarif\/die Nutzerzahl anpassen werden, dann tauchen sie ab und reichen uns an jemand anderen weiter. Ein Albtraum, mit ihnen zu arbeiten. Bleiben Sie fern.\u201c<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Garrett O.<\/span><span class=\"review-card__tag review-card__tag--gray\">Kleinunternehmen<\/span><span class=\"review-card__tag review-card__tag--blue\">Vertrieb<\/span><\/div><p class=\"review-card__position\">Vorstandsmitglied<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2022\/09\/reversed-g2@2x.png\" alt=\"logo G2\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"2 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u201eNicht zweckm\u00e4\u00dfig, unser Vertriebsteam hatte viele Probleme mit Anrufverz\u00f6gerungen, was die Nutzung fast unm\u00f6glich machte. Begrenzte Integrationen bedeuten, dass wir alles \u00fcber Zapier erledigen mussten, was die H\u00e4lfte der Zeit nicht funktionierte.\u201c<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Max D.<\/span><span class=\"review-card__tag review-card__tag--gray\">Kleinunternehmen<\/span><span class=\"review-card__tag review-card__tag--blue\">SaaS<\/span><\/div><p class=\"review-card__position\">Digitaler Administrator<\/p><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"ci ci--sticky wp-block-cloudtalk-content-item\"><div class=\"ci__header\"><img decoding=\"async\" class=\"ci__icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/fab-icon.png\" alt=\"Dialpad logo\" width=\"32\" height=\"32\" loading=\"lazy\" \/><span class=\"ci__name\">Dialpad<\/span><\/div><div class=\"ci__items\"><div class=\"ci__item\"><span class=\"ci__label\">Gegr\u00fcndet<\/span><span class=\"ci__value\">2011<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">G2-Bewertung<\/span><span class=\"ci__value\">4.4\/5<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Preis ab<\/span><span class=\"ci__value\">\u20ac15\/Nutzer\/Monat<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Abdeckung<\/span><span class=\"ci__value\">\u00dcber 70 L\u00e4nder<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Teamgr\u00f6\u00dfe<\/span><span class=\"ci__value\">~1.500 Mitarbeiter<\/span><\/div><\/div><\/div><\/div>\n<\/div>\n\n\n<div class=\"wp-block-cloudtalk-homepage-hero-section wp-block-cloudtalk-homepage-hero-section\"><div class=\"homepage-hero-section homepage-hero-section--has-top-border\"><div class=\"homepage-hero-section__content\"><div class=\"homepage-hero-section__tags\"><span class=\"homepage-hero-section__tag\"><img loading=\"lazy\" decoding=\"async\" class=\"homepage-hero-section__tag-icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2023\/04\/cloudtalk-icon.svg\" alt=\"\" width=\"16\" height=\"16\" \/><span>CloudTalk &#8211; #1 Dialpad Alternative<\/span><\/span><span class=\"homepage-hero-section__tag homepage-hero-section__tag--highlighted\"><img loading=\"lazy\" decoding=\"async\" class=\"homepage-hero-section__tag-icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"\" width=\"16\" height=\"16\" \/><span>2025 Winter Leader<\/span><\/span><\/div><div class=\"homepage-hero-section__headline\"><h2>Suchen Sie eine Dialpad-Alternative?<\/h2><\/div><div class=\"homepage-hero-section__description\"><p>Erfahren Sie, warum 4,000+ Unternehmen zu CloudTalk gewechselt sind, f\u00fcr \u00fcberlegene Gespr\u00e4chsqualit\u00e4t, transparente Preise und KI, die sofort einsatzbereit ist.<\/p><\/div><div class=\"homepage-hero-section__buttons\"><a href=\"https:\/\/www.cloudtalk.io\/de\/demo-vereinbaren\/\" class=\"btn btn-regular btn-secondary\">Demo erhalten<\/a><a href=\"https:\/\/www.cloudtalk.io\/cloudtalk-vs-dialpad\/\" class=\"btn btn-regular btn-ghost\">Vergleich ansehen<\/a><\/div><div class=\"homepage-hero-section__logo-carousel\"><div class=\"wp-block-cloudtalk-logo-carousel wp-block-cloudtalk-logo-carousel\"><\/div><\/div><div class=\"homepage-hero-section__image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Product_Design.png\" alt=\"Hero image\" \/><div class=\"homepage-hero-section__video-blocks\"><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--1\"><div class=\"homepage-hero-section__video-text\">Lieblingsintegrationen hinzuf\u00fcgen<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Integracie_184x60.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--2\"><div class=\"homepage-hero-section__video-text\">Lokale Rufnummern erhalten<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Numbers_184x89.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--3\"><div class=\"homepage-hero-section__video-text\">KI-Sprachagenten hinzuf\u00fcgen<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Video_184x109.mp4\" autoplay loop playsinline muted><\/video><\/div><\/div><\/div><div class=\"homepage-hero-section__feature-highlights\"><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"22\" viewBox=\"0 0 23 22\" fill=\"none\"><path d=\"M14.5 2.5V1M18.4393 3.56066L19.5 2.5M19.5103 7.5H21.0103M20.9506 12C20.4489 17.0533 16.1853 21 11 21C5.47715 21 1 16.5228 1 11C1 5.81465 4.94668 1.5511 10 1.04938M11 7H15V11M14.6197 7C12.2653 10.3276 8.38636 12.5 4 12.5C2.9971 12.5 2.02072 12.3864 1.08302 12.1715\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Am besten bewertet auf G2<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Auf G2 durchweg hoch bewertet, hilft CloudTalk Teams, schneller zu starten, Komplexit\u00e4t zu vermeiden und sich auf ein Telefonsystem zu verlassen, das vom ersten Tag an wie erwartet funktioniert.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 16C12.866 16 16 12.866 16 9C16 5.13401 12.866 2 9 2C5.13401 2 2 5.13401 2 9C2 12.866 5.13401 16 9 16Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M15 22C18.866 22 22 18.866 22 15C22 11.134 18.866 8 15 8C11.134 8 8 11.134 8 15C8 18.866 11.134 22 15 22Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>\u00dcber 100 Integrationen<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Ihr CRM, Helpdesk und Ihre Vertriebstools kommunizieren bereits miteinander. CloudTalk verbindet sich nativ \u2013 keine Browser-Erweiterungen, keine stillen Datenverluste.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M2.68675 15.6451L4.59494 14.5435C4.6983 14.4839 4.8196 14.4631 4.9369 14.4851L8.6914 15.1878C8.99995 15.2455 9.28478 15.008 9.28338 14.6941L9.26876 11.4045C9.26836 11.3151 9.29193 11.2272 9.33701 11.15L11.2317 7.90621C11.3303 7.73739 11.3215 7.52658 11.2091 7.3666L8.01892 2.82568M19.0002 4.85905C13.5002 7.50004 16.5 11 17.5002 11.5C19.3773 12.4384 21.9876 12.5 21.9876 12.5C21.9958 12.3344 22 12.1677 22 12C22 6.47715 17.5228 2 12 2C6.47715 2 2 6.47715 2 12C2 17.5228 6.47715 22 12 22C12.1677 22 12.3344 21.9959 12.5 21.9877M16.7578 21.9398L13.591 13.591L21.9398 16.7578L18.2376 18.2376L16.7578 21.9398Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Abdeckung in \u00fcber 160 L\u00e4ndern<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Von nebenan bis auf der ganzen Welt, CloudTalk h\u00e4lt Ihre Anrufe klar, lokal und bereit zum Wachsen \u2013 und deckt mehr als das Doppelte der internationalen Reichweite von Dialpad ab.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<section class=\"cs cs--bg-gradient-to-blue cs--layout-stacked wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">CloudTalk vs Dialpad: Im Vergleich<\/h2><p class=\"cs__description\">Erfahren Sie, wie CloudTalk \u00fcberlegene Leistung liefert, wo es am wichtigsten ist<\/p><\/div><\/div>\n<div class=\"cs__content\"><div class=\"wp-block-cloudtalk-before-after-table\"><div class=\"bat__table\"><div class=\"bat__row bat__row--header\"><div class=\"bat__cell bat__cell--label\"><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__column-header\">Dialpad<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__column-header\">CloudTalk<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Gespr\u00e4chsqualit\u00e4t<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Transkriptionsverz\u00f6gerungen und KI-Halluzinationen unter Last gemeldet; Sprachzuverl\u00e4ssigkeit bei variablen Internetverbindungen ist ein wiederkehrendes Problem unter G2-Rezensenten<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Kristallklare Gespr\u00e4chsqualit\u00e4t, gest\u00fctzt durch eine Multi-Carrier-Infrastruktur; 99,999 % Uptime-SLA in allen Tarifen enthalten \u2013 nicht nur im Enterprise-Tarif<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Internationale Abdeckung<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">\u00dcber 70 L\u00e4nder; keine automatische Rufnummernrotation oder Spam-Pr\u00e4vention \u2013 manuelle \u00dcberwachung erforderlich<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Lokale Rufnummern in \u00fcber 160 L\u00e4ndern mit automatischer Rufnummernrotation, Spam-Pr\u00e4vention und integrierter STIR\/SHAKEN-Konformit\u00e4t<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Integrationen<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">CRM-Integrationen sind hinter dem Pro-Tarif (\u20ac25\/Benutzer\/Monat) gesperrt; Salesforce basiert auf einer Browser-Erweiterung, die anf\u00e4llig f\u00fcr Synchronisierungsfehler und Daten-Mapping-Fehler ist<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Native Echtzeit-Synchronisation mit HubSpot, Salesforce, Zendesk, Pipedrive und \u00fcber 100 Tools \u2013 keine Browser-Erweiterungen, keine manuelle Abstimmung<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Analyse &amp; Berichterstattung<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">KI-CSAT und erweiterte Workforce-Analysen sind hinter den h\u00f6herpreisigen Support- und Sell-Tarifen gesperrt; keine formelle Uptime-SLA in den Standard- oder Pro-Tarifen<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Vollst\u00e4ndige Analyse-Suite mit Agenten-Berichterstattung, Sentiment-Analyse, Sprech-H\u00f6r-Verh\u00e4ltnis und Anruf-Scoring \u2013 in allen Tarifen enthalten mit einer 99,999 % Uptime-SLA<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">W\u00e4hlen<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Power Dialer ist auf das Dialpad Sell Produkt beschr\u00e4nkt; keine parallelen oder intelligenten Dialer-Modi verf\u00fcgbar<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Power Dialer, Smart Dialer, Parallel Dialer und Predictive Dialer als Standardfunktionen verf\u00fcgbar<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Anrufweiterleitung<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Kein visueller Anruf-Flow-Editor; komplexe Weiterleitung erfordert technische Konfiguration; bevorzugte Agenten-Weiterleitung erfordert individuelle API-Arbeiten<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Drag-and-Drop Call Flow Designer mit \u00fcber 20 Bedingungen, einschlie\u00dflich kompetenzbasierter Weiterleitung, VIP-Warteschlangen, R\u00fcckruf und bevorzugtem Agenten \u2013 alles ohne Code<\/span><\/div><\/div><\/div><div class=\"bat__slider\" aria-label=\"Comparison cards\"><div class=\"bat__slider-track\"><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Gespr\u00e4chsqualit\u00e4t<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Dialpad:<\/strong> Transkriptionsverz\u00f6gerungen und KI-Halluzinationen unter Last gemeldet; Sprachzuverl\u00e4ssigkeit bei variablen Internetverbindungen ist ein wiederkehrendes Problem unter G2-Rezensenten<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Kristallklare Gespr\u00e4chsqualit\u00e4t, gest\u00fctzt durch eine Multi-Carrier-Infrastruktur; 99,999 % Uptime-SLA in allen Tarifen enthalten \u2013 nicht nur im Enterprise-Tarif<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Internationale Abdeckung<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Dialpad:<\/strong> \u00dcber 70 L\u00e4nder; keine automatische Rufnummernrotation oder Spam-Pr\u00e4vention \u2013 manuelle \u00dcberwachung erforderlich<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Lokale Rufnummern in \u00fcber 160 L\u00e4ndern mit automatischer Rufnummernrotation, Spam-Pr\u00e4vention und integrierter STIR\/SHAKEN-Konformit\u00e4t<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Integrationen<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Dialpad:<\/strong> CRM-Integrationen sind hinter dem Pro-Tarif (\u20ac25\/Benutzer\/Monat) gesperrt; Salesforce basiert auf einer Browser-Erweiterung, die anf\u00e4llig f\u00fcr Synchronisierungsfehler und Daten-Mapping-Fehler ist<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Native Echtzeit-Synchronisation mit HubSpot, Salesforce, Zendesk, Pipedrive und \u00fcber 100 Tools \u2013 keine Browser-Erweiterungen, keine manuelle Abstimmung<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Analyse &amp; Berichterstattung<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Dialpad:<\/strong> KI-CSAT und erweiterte Workforce-Analysen sind hinter den h\u00f6herpreisigen Support- und Sell-Tarifen gesperrt; keine formelle Uptime-SLA in den Standard- oder Pro-Tarifen<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Vollst\u00e4ndige Analyse-Suite mit Agenten-Berichterstattung, Sentiment-Analyse, Sprech-H\u00f6r-Verh\u00e4ltnis und Anruf-Scoring \u2013 in allen Tarifen enthalten mit einer 99,999 % Uptime-SLA<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">W\u00e4hlen<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Dialpad:<\/strong> Power Dialer ist auf das Dialpad Sell Produkt beschr\u00e4nkt; keine parallelen oder intelligenten Dialer-Modi verf\u00fcgbar<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Power Dialer, Smart Dialer, Parallel Dialer und Predictive Dialer als Standardfunktionen verf\u00fcgbar<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Anrufweiterleitung<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Dialpad:<\/strong> Kein visueller Anruf-Flow-Editor; komplexe Weiterleitung erfordert technische Konfiguration; bevorzugte Agenten-Weiterleitung erfordert individuelle API-Arbeiten<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Drag-and-Drop Call Flow Designer mit \u00fcber 20 Bedingungen, einschlie\u00dflich kompetenzbasierter Weiterleitung, VIP-Warteschlangen, R\u00fcckruf und bevorzugtem Agenten \u2013 alles ohne Code<\/span><\/div><\/div><\/div><div class=\"bat__slider-dots\" role=\"tablist\" aria-label=\"Slide navigation\"><\/div><\/div><\/div><\/div>\n<\/div><\/section>\n\n<section class=\"cs cs--bg-white cs--layout-inline cs--has-top-border wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">Warum CloudTalk statt Dialpad w\u00e4hlen?<\/h2><p class=\"cs__description\">CloudTalk bietet eine bessere, zuverl\u00e4ssigere Leistung \u2013 ohne versteckte Kosten<\/p><\/div><\/div>\n<div class=\"cs__content\"><div style=\"--fcg-cols: 3\" class=\"fcg wp-block-cloudtalk-feature-card-grid\"><div class=\"fcg__grid\"><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M12 12L7.72711 8.43926C7.09226 7.91022 6.77484 7.6457 6.54664 7.32144C6.34444 7.03413 6.19429 6.71354 6.10301 6.37428C6 5.99139 6 5.57819 6 4.7518V2M12 12L16.2729 8.43926C16.9077 7.91022 17.2252 7.6457 17.4534 7.32144C17.6556 7.03413 17.8057 6.71354 17.897 6.37428C18 5.99139 18 5.57819 18 4.7518V2M12 12L7.72711 15.5607C7.09226 16.0898 6.77484 16.3543 6.54664 16.6786C6.34444 16.9659 6.19429 17.2865 6.10301 17.6257C6 18.0086 6 18.4218 6 19.2482V22M12 12L16.2729 15.5607C16.9077 16.0898 17.2252 16.3543 17.4534 16.6786C17.6556 16.9659 17.8057 17.2865 17.897 17.6257C18 18.0086 18 18.4218 18 19.2482V22M4 2H20M4 22H20\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>KI-Sprachagenten, die rund um die Uhr arbeiten<\/strong><\/h3><p class=\"fc__desc\">Setzen Sie <a href=\"https:\/\/www.cloudtalk.io\/de\/ki-sprachagenten\/\">KI-Sprachagenten<\/a> ein, die eingehende Anrufe rund um die Uhr bearbeiten \u2013 Leads qualifizieren, FAQs beantworten, Informationen sammeln und an das richtige Team weiterleiten, wenn menschlicher Kontakt erforderlich ist. Im Gegensatz zu Dialpads Human-Augmentation-Modell l\u00f6sen CloudTalks Agenten Routineanfragen autonom, ohne dass ein Agent beteiligt ist.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6.09436 11.2288C6.03221 10.8282 5.99996 10.4179 5.99996 10C5.99996 5.58172 9.60525 2 14.0526 2C18.4999 2 22.1052 5.58172 22.1052 10C22.1052 10.9981 21.9213 11.9535 21.5852 12.8345C21.5154 13.0175 21.4804 13.109 21.4646 13.1804C21.4489 13.2512 21.4428 13.301 21.4411 13.3735C21.4394 13.4466 21.4493 13.5272 21.4692 13.6883L21.8717 16.9585C21.9153 17.3125 21.9371 17.4895 21.8782 17.6182C21.8266 17.731 21.735 17.8205 21.6211 17.8695C21.4911 17.9254 21.3146 17.8995 20.9617 17.8478L17.7765 17.3809C17.6101 17.3565 17.527 17.3443 17.4512 17.3448C17.3763 17.3452 17.3245 17.3507 17.2511 17.3661C17.177 17.3817 17.0823 17.4172 16.893 17.4881C16.0097 17.819 15.0524 18 14.0526 18C13.6344 18 13.2237 17.9683 12.8227 17.9073M7.63158 22C10.5965 22 13 19.5376 13 16.5C13 13.4624 10.5965 11 7.63158 11C4.66668 11 2.26316 13.4624 2.26316 16.5C2.26316 17.1106 2.36028 17.6979 2.53955 18.2467C2.61533 18.4787 2.65322 18.5947 2.66566 18.6739C2.67864 18.7567 2.68091 18.8031 2.67608 18.8867C2.67145 18.9668 2.65141 19.0573 2.61134 19.2383L2 22L4.9948 21.591C5.15827 21.5687 5.24 21.5575 5.31137 21.558C5.38652 21.5585 5.42641 21.5626 5.50011 21.5773C5.5701 21.5912 5.67416 21.6279 5.88227 21.7014C6.43059 21.8949 7.01911 22 7.63158 22Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>Ein KI-Dialer, der \u00fcber 80 Gespr\u00e4che pro Tag liefert<\/strong><\/h3><p class=\"fc__desc\">CloudTalks <a href=\"https:\/\/www.cloudtalk.io\/sales-dialer\/\">KI-Dialer-Suite<\/a> \u2013 einschlie\u00dflich <a href=\"https:\/\/www.cloudtalk.io\/?page_id=296734\">Power<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/de\/parallelwahl\/\">Parallel<\/a> und <a href=\"https:\/\/www.cloudtalk.io\/de\/smart-dialer\/\">Smart Dialer<\/a> \u2013 erm\u00f6glicht es Ihrem Outbound-Team, Anruflisten automatisch abzuarbeiten, Voicemails zu \u00fcberspringen und Agenten nur dann zu verbinden, wenn eine Live-Person antwortet. Dialpad bietet einen Power Dialer nur innerhalb seines Sell-Produkts an; CloudTalk umfasst mehrere Wahlmodi standardm\u00e4\u00dfig.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M14.0497 6C15.0264 6.19057 15.924 6.66826 16.6277 7.37194C17.3314 8.07561 17.8091 8.97326 17.9997 9.95M14.0497 2C16.0789 2.22544 17.9713 3.13417 19.4159 4.57701C20.8606 6.01984 21.7717 7.91101 21.9997 9.94M10.2266 13.8631C9.02506 12.6615 8.07627 11.3028 7.38028 9.85323C7.32041 9.72854 7.29048 9.66619 7.26748 9.5873C7.18576 9.30695 7.24446 8.96269 7.41447 8.72526C7.46231 8.65845 7.51947 8.60129 7.63378 8.48698C7.98338 8.13737 8.15819 7.96257 8.27247 7.78679C8.70347 7.1239 8.70347 6.26932 8.27247 5.60643C8.15819 5.43065 7.98338 5.25585 7.63378 4.90624L7.43891 4.71137C6.90747 4.17993 6.64174 3.91421 6.35636 3.76987C5.7888 3.4828 5.11854 3.4828 4.55098 3.76987C4.2656 3.91421 3.99987 4.17993 3.46843 4.71137L3.3108 4.86901C2.78117 5.39863 2.51636 5.66344 2.31411 6.02348C2.08969 6.42298 1.92833 7.04347 1.9297 7.5017C1.93092 7.91464 2.01103 8.19687 2.17124 8.76131C3.03221 11.7947 4.65668 14.6571 7.04466 17.045C9.43264 19.433 12.295 21.0575 15.3284 21.9185C15.8928 22.0787 16.1751 22.1588 16.588 22.16C17.0462 22.1614 17.6667 22 18.0662 21.7756C18.4263 21.5733 18.6911 21.3085 19.2207 20.7789L19.3783 20.6213C19.9098 20.0898 20.1755 19.8241 20.3198 19.5387C20.6069 18.9712 20.6069 18.3009 20.3198 17.7333C20.1755 17.448 19.9098 17.1822 19.3783 16.6508L19.1835 16.4559C18.8339 16.1063 18.6591 15.9315 18.4833 15.8172C17.8204 15.3862 16.9658 15.3862 16.3029 15.8172C16.1271 15.9315 15.9523 16.1063 15.6027 16.4559C15.4884 16.5702 15.4313 16.6274 15.3644 16.6752C15.127 16.8453 14.7828 16.904 14.5024 16.8222C14.4235 16.7992 14.3612 16.7693 14.2365 16.7094C12.7869 16.0134 11.4282 15.0646 10.2266 13.8631Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">KI-Einblicke \u00fcber 100 % Ihrer Anrufe<\/h3><p class=\"fc__desc\">\u00dcber das <a href=\"https:\/\/www.cloudtalk.io\/speech-to-text\/\">Transkribieren<\/a> und <a href=\"https:\/\/www.cloudtalk.io\/de\/ki-smarte-notizen\/\">Zusammenfassen<\/a> jedes Anrufs hinaus analysiert CloudTalks <a href=\"https:\/\/www.cloudtalk.io\/de\/ki-gestuetzte-konversationsintelligenz\/\">KI-Konversationsintelligenz<\/a> das <a href=\"https:\/\/www.cloudtalk.io\/de\/sentiment-analyse\/\">Sentiment<\/a> und bewertet die Leistung \u2013 und \u00fcbertr\u00e4gt Daten direkt in Ihr CRM ohne manuelle Abstimmung. Keine Browser-Erweiterungen. Keine stillen Ausf\u00e4lle.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 9V6C9 4.34315 7.65685 3 6 3C4.34315 3 3 4.34315 3 6C3 7.65685 4.34315 9 6 9H9ZM9 9V15M9 9H15M9 15V18C9 19.6569 7.65685 21 6 21C4.34315 21 3 19.6569 3 18C3 16.3431 4.34315 15 6 15H9ZM9 15H15M15 15H18C19.6569 15 21 16.3431 21 18C21 19.6569 19.6569 21 18 21C16.3431 21 15 19.6569 15 18V15ZM15 15V9M15 9V6C15 4.34315 16.3431 3 18 3C19.6569 3 21 4.34315 21 6C21 7.65685 19.6569 9 18 9H15Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Leistungsstarke Anruf-Flows in Sekunden<\/h3><p class=\"fc__desc\">Erstellen Sie die Weiterleitung mit einem Drag-and-Drop <a href=\"https:\/\/www.cloudtalk.io\/de\/anrufablauf-designer\/\">Call Flow Designer<\/a>, der \u00fcber 20 Bedingungen verbindet \u2013 einschlie\u00dflich <a href=\"https:\/\/www.cloudtalk.io\/skills-based-routing\/\">kompetenzbasierter Weiterleitung<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/de\/call-center-werkzeuge\/prioritaets-anrufwarteschlange-cloudtalk\/\">VIP-Warteschlangen<\/a> und <a href=\"https:\/\/www.cloudtalk.io\/de\/call-center-werkzeuge\/bevorzugtes-agent-routing\/\">bevorzugter Agenten-Weiterleitung<\/a> \u2013 alles ohne Code. Dialpad hat keinen visuellen Flow-Editor, und die bevorzugte Agenten-Weiterleitung erfordert individuelle API-Arbeiten.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M2 12H22M2 12C2 17.5228 6.47715 22 12 22M2 12C2 6.47715 6.47715 2 12 2M22 12C22 17.5228 17.5228 22 12 22M22 12C22 6.47715 17.5228 2 12 2M12 2C14.5013 4.73835 15.9228 8.29203 16 12C15.9228 15.708 14.5013 19.2616 12 22M12 2C9.49872 4.73835 8.07725 8.29203 8 12C8.07725 15.708 9.49872 19.2616 12 22\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Globale Nummern mit integriertem Spamschutz<\/h3><p class=\"fc__desc\">Greifen Sie auf <a href=\"https:\/\/www.cloudtalk.io\/de\/internationale-nummern\/\">internationale Nummern in \u00fcber 160 L\u00e4ndern<\/a> zu \u2013 mehr als doppelt so viele wie bei Dialpad \u2013 mit automatischer <a href=\"https:\/\/www.cloudtalk.io\/de\/call-center-werkzeuge\/stir-shaken-was-es-ist-und-wie-es-hilft\/\">STIR\/SHAKEN-Konformit\u00e4t<\/a> und Nummernrotation, die Spam-Markierungen verhindert, ganz ohne manuelle Verwaltung.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 17.5H3.5M6.5 12H2M9 6.5H4M17 3L10.4036 12.235C10.1116 12.6438 9.96562 12.8481 9.97194 13.0185C9.97744 13.1669 10.0486 13.3051 10.1661 13.3958C10.3011 13.5 10.5522 13.5 11.0546 13.5H16L15 21L21.5964 11.765C21.8884 11.3562 22.0344 11.1519 22.0281 10.9815C22.0226 10.8331 21.9514 10.6949 21.8339 10.6042C21.6989 10.5 21.4478 10.5 20.9454 10.5H16L17 3Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Transparente Preise \u2013 keine KI-Falle<\/h3><p class=\"fc__desc\">CloudTalks <a href=\"https:\/\/www.cloudtalk.io\/de\/preise-der-callcenter-software\/\">Preise<\/a> umfassen <a href=\"https:\/\/www.cloudtalk.io\/de\/integrationen\/\">CRM-Integrationen<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/call-statistics\/\">Analysen<\/a> und Kernfunktionen ohne Tarif-Upgrades. Im Gegensatz zu Dialpad \u2013 wo SMS-Geb\u00fchren f\u00fcr \u00dcberschreitungen, zus\u00e4tzliche Nummern (je \u20ac5\u2013\u20ac15), minutengenaue internationale Tarife und erzwungene Pro-Upgrades den beworbenen Grundpreis routinem\u00e4\u00dfig verdoppeln \u2013 bietet CloudTalk vorhersehbare Kosten, die mit Ihrem Team skalieren.<\/p><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/section>\n\n<div style=\"--rcc-slides-per-view: 2;\" class=\"wp-block-cloudtalk-review-card-carousel rcc--has-top-border wp-block-cloudtalk-review-card-carousel\" data-display-mode=\"section\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">Unternehmen, die zu CloudTalk gewechselt sind<\/h2><p class=\"rcc__description\">Echte Ergebnisse von echten Unternehmen, die gewechselt sind \u2013 und es nie bereut haben.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201eWir steckten bei einer Abhebequote von 20\u201330 % fest. Mit CloudTalk haben wir 40\u201350 % erreicht. Das hat den entscheidenden Unterschied gemacht. Wir nutzen die Tag-Funktion h\u00e4ufig, um zu verfolgen, wo sich Leads im Funnel befinden, und das Dashboard hilft jedem Mitarbeiter, seinen aktuellen Stand zu sehen.\u201c<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Syon Joshi<\/cite><p class=\"social-proof-block__position\">Chief Marketing Officer, Velu<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">50%<\/span><span class=\"social-proof-block__statistic-description\">Erreichte Abhebequoten<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">Volle<\/span><span class=\"social-proof-block__statistic-description\">Transparenz \u00fcber die Mitarbeiterleistung<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/velu-logo-dark.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/velu\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201eEs war eine Kombination aus abgebrochenen Anrufen, langen Verbindungszeiten und einem Support, der einfach nicht verf\u00fcgbar war, als wir ihn brauchten. Ich habe buchm\u00e4blich eine Tabellenkalkulation zum Telefonievergleich erstellt. Wenn eine L\u00f6sung nicht alle unsere Anforderungen erf\u00fcllte, wollte ich nicht einmal mit ihnen sprechen. Die Wahl war klar: CloudTalk.\u201c<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Madeline<\/cite><p class=\"social-proof-block__position\">Customer Experience Manager (Global), RateMyAgent<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">66%<\/span><span class=\"social-proof-block__statistic-description\">Reduzierung der Support-Anrufe innerhalb von 3 Wochen<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">25%<\/span><span class=\"social-proof-block__statistic-description\">R\u00fcckgang der damit verbundenen Chat- und E-Mail-Anfragen<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/09\/ratemyagent-logo-dark.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/de\/kundenberichte\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201eDer \u00dcbergang zu CloudTalk verlief reibungslos. Die Agentenproduktivit\u00e4t stieg direkt infolge des Wechsels um 10 %. Wir dachten, unser Vertriebsteam k\u00f6nnte nicht mehr als 15 t\u00e4gliche Leads bearbeiten, aber dieses Jahr haben sie an manchen Tagen 30 Leads bearbeitet \u2013 und mehr Abschl\u00fcsse erzielt.\u201c<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Poliglota<\/cite><p class=\"social-proof-block__position\">E-Learning-Plattform, CloudTalk-Kundenreferenz<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">30%<\/span><span class=\"social-proof-block__statistic-description\">Steigerung der Outbound-Erfolgsquoten<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">25%<\/span><span class=\"social-proof-block__statistic-description\">R\u00fcckgang der verlorenen Abschlussquote<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/02\/Poliglota-gray.png\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/poliglota\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-faq wp-block-cloudtalk-faq--white wp-block-cloudtalk-faq--has-top-border wp-block-cloudtalk-faq-v2\" data-display-mode=\"section\"><div class=\"faq-block\"><div class=\"faq-block__header\"><h2 class=\"faq-block__title\">H\u00e4ufig gestellte Fragen zu Dialpad und CloudTalk<\/h2><\/div><div class=\"faq-block__items\"><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-122\"><h3 class=\"faq-item__question-text\"><strong>Ist Dialpad cloudbasiert?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-122\"><div class=\"faq-item__answer\"><p>Ja. Dialpad ist eine vollst\u00e4ndig cloudbasierte Kommunikationsplattform, die \u00fcber eine Desktop-App, einen Browser oder eine mobile App (iOS und Android) l\u00e4uft, ohne lokale Hardware zu erfordern. Sie basiert auf einer Cloud-nativen Architektur und ist f\u00fcr Remote- und Hybrid-Teams konzipiert. CloudTalk ist ebenfalls cloudbasiert, mit der gleichen Ger\u00e4teflexibilit\u00e4t \u2013 plus einer 99,999 % Uptime-SLA in jedem Tarif, nicht nur im Enterprise-Tarif wie bei Dialpad.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-123\"><h3 class=\"faq-item__question-text\"><strong>Ist CloudTalk zuverl\u00e4ssig?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-123\"><div class=\"faq-item__answer\"><p>CloudTalk gew\u00e4hrleistet eine 99,999 % Uptime-SLA in allen Tarifen, unterst\u00fctzt durch eine Multi-Carrier-Infrastruktur und globale Serververteilung. Im Gegensatz zu Dialpad \u2013 das eine formelle Uptime-SLA nur im Enterprise-Tarif (ab 100 Benutzern) anbietet \u2013 garantiert CloudTalk Zuverl\u00e4ssigkeit unabh\u00e4ngig von der Teamgr\u00f6\u00dfe. CloudTalk wird zudem auf G2 durchweg hoch bewertet und verf\u00fcgt \u00fcber GDPR- und SOC 2-Compliance-Zertifizierungen.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-124\"><h3 class=\"faq-item__question-text\"><strong>Ist Dialpad gut f\u00fcr Kaltakquise?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-124\"><div class=\"faq-item__answer\"><p>Dialpad enth\u00e4lt einen Power Dialer in seinem Sell-Produkt, aber es fehlen die <a href=\"https:\/\/www.cloudtalk.io\/de\/parallelwahl\/\">parallelen<\/a> und <a href=\"https:\/\/www.cloudtalk.io\/de\/smart-dialer\/\">intelligenten Wahlmodi<\/a>, die High-Velocity-Outbound-Teams typischerweise ben\u00f6tigen. Internationale Anrufe werden pro Minute abgerechnet statt inkludiert, und <a href=\"https:\/\/www.cloudtalk.io\/de\/voicemail-drop\/\">Voicemail Drop<\/a> ist in der Basisstufe nicht verf\u00fcgbar. F\u00fcr Teams, die ernsthafte Kaltakquise betreiben, ist CloudTalks vollst\u00e4ndige Dialer-Suite \u2013 einschlie\u00dflich <a href=\"https:\/\/www.cloudtalk.io\/?page_id=296734\">Power Dialer<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/de\/parallelwahl\/\">Parallel Dialer<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/de\/smart-dialer\/\">Smart Dialer<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/de\/voicemail-drop\/\">Voicemail Drop<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/de\/click-to-call\/\">Click-to-Call<\/a> und <a href=\"https:\/\/www.cloudtalk.io\/de\/anrufbeantworter-erkennung\/\">Anrufbeantwortererkennung<\/a> \u2013 eine zweckm\u00e4\u00dfiger gebaute L\u00f6sung.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-125\"><h3 class=\"faq-item__question-text\"><strong>Wie schneiden die Preise von Dialpad im Vergleich zu CloudTalk ab?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-125\"><div class=\"faq-item__answer\"><p>Der beworbene Einstiegspreis von Dialpad von \u20ac15\/Benutzer\/Monat ist t\u00e4uschend niedrig. CRM-Integrationen erfordern den Pro-Tarif von \u20ac25\/Monat. Zus\u00e4tzliche Telefonnummern kosten \u20ac5\u2013\u20ac15 pro St\u00fcck pro Monat, SMS-Geb\u00fchren f\u00fcr \u00dcberschreitungen werden mit \u20ac0,008 pro Nachricht berechnet (mit einer Konto-Obergrenze, nicht pro Benutzer), internationale Anrufe werden pro Minute abgerechnet, und die monatliche Abrechnung kostet 40\u201380 % mehr als die j\u00e4hrliche Abrechnung. Eine detaillierte Aufschl\u00fcsselung finden Sie in unserem <a href=\"https:\/\/www.cloudtalk.io\/blog\/dialpad-pricing\/\">Dialpad Preisleitfaden<\/a>. CloudTalks <a href=\"https:\/\/www.cloudtalk.io\/de\/preise-der-callcenter-software\/\">Preise<\/a> umfassen CRM-Integrationen, Analysen und Kernfunktionen, ohne dass Tarif-Upgrades f\u00fcr wesentliche Funktionen erzwungen werden.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-126\"><h3 class=\"faq-item__question-text\"><strong>Wer hat die besseren CRM-Integrationen: Dialpad oder CloudTalk?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-126\"><div class=\"faq-item__answer\"><p>CloudTalk integriert sich nativ \u2013 ohne Browser-Erweiterungen \u2013 mit <a href=\"https:\/\/www.cloudtalk.io\/de\/call-center-integration-fuer-hubspot\/\">HubSpot<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/de\/telefonsystemintegration-fuer-salesforce\/\">Salesforce<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/de\/callcenter-integration-fuer-zendesk\/\">Zendesk<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/de\/mit-1-bewertetes-telefonsystem-fuer-pipedrive-vertriebsteams\/\">Pipedrive<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/de\/zoho\/\">Zoho CRM<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/de\/integrieren-sie-intercom-mit-ihrer-kontaktcentersoftware\/\">Intercom<\/a> und \u00fcber 100 weiteren Tools \u2013 in allen Tarifen enthalten. Dialpads CRM-Integrationen sind hinter dem Pro-Tarif gesperrt, und seine Salesforce-Integration verwendet eine Browser-Erweiterung, die bekannterma\u00dfen Synchronisierungsfehler, Objekt-Mapping-Fehler und Plugin-Instabilit\u00e4t verursacht, die eine manuelle Abstimmung erfordern. Teams von 10 Mitarbeitern k\u00f6nnen sch\u00e4tzungsweise 3,5 Stunden pro Tag durch diesen versteckten Verwaltungsaufwand verlieren.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-127\"><h3 class=\"faq-item__question-text\"><strong>Wie unterscheidet sich die Anrufweiterleitung bei Dialpad und CloudTalk?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-127\"><div class=\"faq-item__answer\"><p>CloudTalk bietet einen Drag-and-Drop <a href=\"https:\/\/www.cloudtalk.io\/de\/anrufablauf-designer\/\">Call Flow Designer<\/a> mit \u00fcber 20 Weiterleitungsbedingungen, einschlie\u00dflich <a href=\"https:\/\/www.cloudtalk.io\/skills-based-routing\/\">kompetenzbasierter Weiterleitung<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/de\/was-ist-ivr-interactive-voice-response\/\">IVR<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/de\/call-center-werkzeuge\/prioritaets-anrufwarteschlange-cloudtalk\/\">VIP-Warteschlangen<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/de\/callcenter-software-mit-fortgeschrittener-rueckruffunktion\/\">R\u00fcckruf<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/de\/call-center-werkzeuge\/bevorzugtes-agent-routing\/\">bevorzugter Agenten-Weiterleitung<\/a> und <a href=\"https:\/\/www.cloudtalk.io\/de\/call-center-werkzeuge\/intelligente-anrufweiterleitung-was-es-ist-wie-es-funktioniert-und-beste-praktiken\/\">anruferbasierter Weiterleitung<\/a> \u2013 alles von nicht-technischen Administratoren konfigurierbar und ohne Begrenzung der Komplexit\u00e4t. Dialpad hat keinen visuellen Call Flow Editor; komplexe Weiterleitungen erfordern technische Konfiguration, und die bevorzugte Agenten-Weiterleitung erfordert eine individuelle API-Entwicklung statt einer nativen No-Code-Einstellung.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-128\"><h3 class=\"faq-item__question-text\"><strong>Warum wechseln Unternehmen von Dialpad zu CloudTalk?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-128\"><div class=\"faq-item__answer\"><p>Die h\u00e4ufigsten Gr\u00fcnde sind: Die Gesamtkosten (Total Cost of Ownership) \u00fcbersteigen den beworbenen Preis erheblich, sobald CRM-Integrationen, zus\u00e4tzliche Nummern, SMS-U\u00fcberschreitungen und minutengenaue internationale Anrufe ber\u00fccksichtigt werden; Synchronisierungsfehler von Salesforce und Daten-Mapping-Fehler, verursacht durch Dialpads erweiterungsbasierte Integrationsarchitektur; das Fehlen paralleler und intelligenter Wahlmodi f\u00fcr High-Volume-Outbound-Teams; begrenzte internationale Nummern-Abdeckung (\u00fcber 70 L\u00e4nder gegen\u00fcber CloudTalks \u00fcber 160); und Support-Probleme, wenn komplexe Abrechnungs- oder technische Probleme eine Eskalation \u00fcber Dialpads KI-basiertes Supportmodell hinaus erfordern. Eine vollst\u00e4ndige <a href=\"https:\/\/www.cloudtalk.io\/?page_id=10727\">Dialpad-Alternativ-Vergleich<\/a> oder die detaillierte <a href=\"https:\/\/www.cloudtalk.io\/cloudtalk-vs-dialpad\/\">CloudTalk vs. Dialpad<\/a>-Aufschl\u00fcsselung finden Sie hier.<\/p><\/div><\/div><\/div><\/div><div class=\"faq-block__cta\"><div class=\"faq-block__cta-image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/Avatar-group.png\" alt=\"\" \/><\/div><div class=\"faq-block__cta-content\"><h3 class=\"faq-block__cta-title\">Haben Sie noch Fragen?<\/h3><p class=\"faq-block__cta-description\">Finden Sie die Antwort, die Sie suchen, nicht? Chatten Sie gerne mit unserem freundlichen Team.<\/p><div class=\"faq-block__cta-button\"><a href=\"https:\/\/www.cloudtalk.io\/demo-b\/\" class=\"btn btn-primary\">Kontakt aufnehmen<\/a><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"demo-ab-block--section wp-block-cloudtalk-demo-ab\"><div class=\"demo-ab-block\"><div class=\"demo-ab-block__hero\"><div class=\"demo-ab-block__hero-content\"><h2 class=\"demo-ab-block__heading\">Bereit f\u00fcr \u00fcberragende Anrufqualit\u00e4t?<\/h2><p class=\"demo-ab-block__hero-paragraph\">Schlie\u00dfen Sie sich \u00fcber 4.000 Unternehmen an, die CloudTalk f\u00fcr ihre Vertriebs- und Supportanrufe vertrauen. Erfahren Sie, warum CloudTalk bessere Ergebnisse als Dialpad liefert.<\/p><div class=\"demo-ab-block__list-wrapper\"><\/div><\/div><\/div><div class=\"demo-ab-block__form-section\"><div class=\"demo-ab-block__form-wrap\"><div class=\"demo-ab-block__form-content demo-form\">\n<div class=\"ct-demo-form\">\n<!--[if lte IE 8]>\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2-legacy.js\"><\/script>\n<![endif]-->\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2.js\"><\/script>\n<script>\n\nlet searchParams = new URLSearchParams(window.location.search);\nsearchParams.has('filled_email');\nlet emailVal = searchParams.get('filled_email');\n\nhbspt.forms.create({\n\tregion: \"na1\",\n\tportalId: \"6195055\",\n\tformId: \"209cca80-551b-4b65-ae93-766d7218210e\",\n    onFormReady: function($form) {\n        $form.attr(\"data-default-form-id\", \"866072\");\n        if(emailVal) {\n            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wp-block-cloudtalk-logo-carousel--padding-bottom-l wp-block-cloudtalk-logo-carousel\"><div class=\"logo-carousel__container\" data-carousel-duration=\"30s\"><div class=\"logo-carousel__track\"><div class=\"logo-carousel__item\"><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/glovo\/\/\" class=\"logo-carousel__link\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/CustomerGlovo-SizeDefault-VersionOriginal-2.png\" class=\"logo-carousel__logo\" \/><\/a><\/div><div class=\"logo-carousel__item\"><a href=\"https:\/\/www.cloudtalk.io\/de\/customer-stories\/pipedrive\/\" class=\"logo-carousel__link\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/CustomerPipedrive-SizeDefault-VersionOriginal-2.png\" class=\"logo-carousel__logo\" \/><\/a><\/div><div class=\"logo-carousel__item\"><a href=\"https:\/\/www.cloudtalk.io\/de\/customer-stories\/revolut\/\" class=\"logo-carousel__link\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/CustomerRevolut-SizeDefault-VersionOriginal-1.png\" class=\"logo-carousel__logo\" \/><\/a><\/div><div class=\"logo-carousel__item\"><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/velu\/\" class=\"logo-carousel__link\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/CustomerVelu.uk-SizeDefault-VersionOriginal-1.png\" class=\"logo-carousel__logo\" \/><\/a><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"demo-ab-block__rating-cards\"><div class=\"demo-ab-block__rating-cards-track\"><div class=\"demo-ab-block__rating-card\"><div class=\"demo-ab-block__rating-card-header\"><div class=\"demo-ab-block__rating-card-logos\"><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"G2 logo\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><\/div><div 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fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_2)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_2\"><rect width=\"20\" height=\"20\" 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fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"demo-ab-block__rating-card-content\"><p class=\"demo-ab-block__rating-card-label\">Bewertungen<\/p><p class=\"demo-ab-block__rating-card-number\">1,500+<\/p><\/div><\/div><div class=\"demo-ab-block__rating-card\"><div class=\"demo-ab-block__rating-card-header\"><div class=\"demo-ab-block__rating-card-logos\"><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/capterra.svg\" alt=\"\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><\/div><div class=\"demo-ab-block__rating-card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_1_0)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 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class=\"demo-ab-block__rating-card-content\"><p class=\"demo-ab-block__rating-card-label\">Bewertungen<\/p><p class=\"demo-ab-block__rating-card-number\">260+<\/p><\/div><\/div><div class=\"demo-ab-block__rating-card\"><div class=\"demo-ab-block__rating-card-header\"><div class=\"demo-ab-block__rating-card-logos\"><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/customer-1.png\" alt=\"\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/customer-2.png\" alt=\"\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/customer-3.png\" alt=\"\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><\/div><div class=\"demo-ab-block__rating-card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_2_0)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_2_0\"><rect width=\"20\" height=\"20\" 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fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_2_2)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_2_2\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_2_3)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_2_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_2_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_2_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"demo-ab-block__rating-card-content\"><p class=\"demo-ab-block__rating-card-label\">Kunden<\/p><p class=\"demo-ab-block__rating-card-number\">4,000+<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<p>Dialpad enth\u00e4lt einen Power Dialer in seinem Sell-Produkt, aber es fehlen die <a href=\"https:\/\/www.cloudtalk.io\/de\/parallelwahl\/\">parallelen<\/a> und <a href=\"https:\/\/www.cloudtalk.io\/de\/smart-dialer\/\">intelligenten Wahlmodi<\/a>, die High-Velocity-Outbound-Teams typischerweise ben\u00f6tigen. Internationale Anrufe werden pro Minute abgerechnet statt inkludiert, und <a href=\"https:\/\/www.cloudtalk.io\/de\/voicemail-drop\/\">Voicemail Drop<\/a> ist in der Basisstufe nicht verf\u00fcgbar. F\u00fcr Teams, die ernsthafte Kaltakquise betreiben, ist CloudTalks vollst\u00e4ndige Dialer-Suite \u2013 einschlie\u00dflich <a href=\"https:\/\/www.cloudtalk.io\/?page_id=296734\">Power Dialer<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/de\/parallelwahl\/\">Parallel Dialer<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/de\/smart-dialer\/\">Smart Dialer<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/de\/voicemail-drop\/\">Voicemail Drop<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/de\/click-to-call\/\">Click-to-Call<\/a> und <a href=\"https:\/\/www.cloudtalk.io\/de\/anrufbeantworter-erkennung\/\">Anrufbeantwortererkennung<\/a> \u2013 eine zweckm\u00e4\u00dfiger gebaute L\u00f6sung.<\/p>","protected":false},"excerpt":{"rendered":"<p>Dialpad enth\u00e4lt einen Power Dialer in seinem Sell-Produkt, aber es fehlen die parallelen und intelligenten Wahlmodi, die High-Velocity-Outbound-Teams typischerweise ben\u00f6tigen. Internationale Anrufe werden pro Minute abgerechnet statt inkludiert, und Voicemail Drop ist in der Basisstufe nicht verf\u00fcgbar. F\u00fcr Teams, die ernsthafte Kaltakquise betreiben, ist CloudTalks vollst\u00e4ndige Dialer-Suite \u2013 einschlie\u00dflich Power Dialer, Parallel Dialer, Smart Dialer, [&hellip;]<\/p>\n","protected":false},"author":149,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"ct-post-type":[],"ct-solution":[],"ct-industry":[],"ct-use-case":[],"ct-ai-voice-agent-type":[],"class_list":["post-330933","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.cloudtalk.io\/de\/wp-json\/wp\/v2\/pages\/330933","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cloudtalk.io\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.cloudtalk.io\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/de\/wp-json\/wp\/v2\/users\/149"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/de\/wp-json\/wp\/v2\/comments?post=330933"}],"version-history":[{"count":0,"href":"https:\/\/www.cloudtalk.io\/de\/wp-json\/wp\/v2\/pages\/330933\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.cloudtalk.io\/de\/wp-json\/wp\/v2\/media?parent=330933"}],"wp:term":[{"taxonomy":"ct-post-type","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/de\/wp-json\/wp\/v2\/ct-post-type?post=330933"},{"taxonomy":"ct-solution","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/de\/wp-json\/wp\/v2\/ct-solution?post=330933"},{"taxonomy":"ct-industry","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/de\/wp-json\/wp\/v2\/ct-industry?post=330933"},{"taxonomy":"ct-use-case","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/de\/wp-json\/wp\/v2\/ct-use-case?post=330933"},{"taxonomy":"ct-ai-voice-agent-type","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/de\/wp-json\/wp\/v2\/ct-ai-voice-agent-type?post=330933"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}]