CloudTalk can be integrated with many different systems. This means that your agents will get easy and quick access to all essential information in one place.
OUR UNIQUE FEATURES WILL HELP YOU INCREASE AGENT PRODUCTIVITY AND CLIENT SATISFACTION.
During the call, you can see the whole history of the customer’s interactions, orders, chat or notes, which allows your agents to provide the caller with top-notch support.
All data related to the customer and his past orders will help you offer him a related product that will suit his needs.
With history of communications, orders, tickets and data from external e-commerce systems and social networks, you will always know what the customer needs helping with.
Improve your customer support - every phone call counts.
With advanced features of our contact center software, your customer support will get to a whole new level.