[{"id":331617,"date":"2026-05-17T15:07:11","date_gmt":"2026-05-17T13:07:11","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/?page_id=331617"},"modified":"2026-05-17T15:07:14","modified_gmt":"2026-05-17T13:07:14","slug":"livekit-vs-vapi-ia","status":"publish","type":"page","link":"https:\/\/www.cloudtalk.io\/fr\/livekit-vs-vapi-ia\/","title":{"rendered":"LiveKit vs Vapi : quelle plateforme vocale IA est la meilleure en 2026 ?"},"content":{"rendered":"\n<div class=\"wp-block-group comparison-atf-section\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><h1 class=\"wp-block-heading\">LiveKit vs Vapi AI<\/h1>\n\n<p>Si vous recherchez de puissants outils d&rsquo;automatisation vocale, LiveKit et Vapi m\u00e9ritent tous deux d&rsquo;\u00eatre consid\u00e9r\u00e9s. Tandis que Vapi offre une plateforme d&rsquo;IA vocale plus rapide \u00e0 lancer, LiveKit privil\u00e9gie une approche ax\u00e9e sur l&rsquo;infrastructure, l&rsquo;open-source et le d\u00e9veloppement. Et puis, il y a aussi CloudTalk.<\/p>\n\n\n<ul class=\"wp-block-list\"><li><strong>Vapi<\/strong> est id\u00e9al pour des interactions vocales enti\u00e8rement automatis\u00e9es et de haute qualit\u00e9, avec un temps de configuration minimal.<\/li>\n\n<li><strong>LiveKit<\/strong> convient aux \u00e9quipes techniques n\u00e9cessitant une personnalisation approfondie, un h\u00e9bergement autonome et un contr\u00f4le total.<\/li>\n\n<li><strong>Choisissez en fonction de vos objectifs :<\/strong> configuration rapide d&rsquo;agent ou infrastructure personnalis\u00e9e d\u00e8s le d\u00e9part.<\/li><\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\">Contacter les ventes<\/a><\/div>\n\n<div class=\"wp-block-button is-style-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\">Essai gratuit<\/a><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group logo-animation-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-thumbnail is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/livekit-apple-touch-150x150.png\" alt=\"LiveKit logo\" class=\"wp-image-330303\" style=\"object-fit:cover;width:48px;height:48px\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/livekit-apple-touch-150x150.png 150w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/livekit-apple-touch-113x113.png 113w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/livekit-apple-touch-88x88.png 88w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/livekit-apple-touch.png 180w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"225\" height=\"225\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/vapi-ai.png\" alt=\"\" class=\"wp-image-330336\" style=\"object-fit:cover;width:48px;height:48px\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/vapi-ai.png 225w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/vapi-ai-150x150.png 150w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/vapi-ai-113x113.png 113w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/vapi-ai-88x88.png 88w\" sizes=\"auto, (max-width: 225px) 100vw, 225px\" \/><\/figure>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-slider-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><h2 class=\"wp-block-heading has-text-align-center\">LiveKit vs Vapi : Comparaison c\u00f4te \u00e0 c\u00f4te<\/h2>\n\n<div class=\"ct-slider-bar\">\n    <div class=\"companies-count\"><span class=\"companies-count-number\">8<\/span> entreprises<\/div>\n    <img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/01\/slider-arrow.svg\" class=\"arrow-prev\" alt=\"pr\u00e9c\u00e9dent\" \/>\n    <div class=\"ct-slider-progress-points\"><\/div>\n    <img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/01\/slider-arrow.svg\" class=\"arrow-next\" alt=\"suivant\" \/>\n<\/div>\n\n\n<div class=\"wp-block-group ct-slider-table\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group ct-slider-table-column\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><h4 class=\"wp-block-heading\">Propri\u00e9t\u00e9<\/h4><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p><strong>Prix de d\u00e9part \/<\/strong><\/p>\n\n<p><strong>Par minute<\/strong><\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p><strong><strong>Agent vocal IA (AIVA)<\/strong><\/strong><\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p><strong>Essai gratuit \/ Cr\u00e9dits gratuits<\/strong><\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p><strong>Mod\u00e8le de plateforme<\/strong><\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p><strong>Constructeur de flux de travail vs. SDK<\/strong><\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p><strong><strong>Qualit\u00e9 et naturel de la voix<\/strong><\/strong><\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p><strong><strong>Latence de r\u00e9ponse (TTFT)<\/strong><\/strong><\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p><strong><strong>Support de la t\u00e9l\u00e9phonie et du SIP<\/strong><\/strong><\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p><strong><strong>Vid\u00e9o et multimodal<\/strong><\/strong><\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p><strong><strong>Orchestration des flux de travail<\/strong><\/strong><\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p><strong><strong>API et exp\u00e9rience d\u00e9veloppeur<\/strong><\/strong><\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p><strong><strong>Flexibilit\u00e9 du fournisseur<\/strong><\/strong><\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p><strong><strong><strong>Int\u00e9grations CRM et natives<\/strong><\/strong><\/strong><\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p><strong><strong><strong><strong>Analyses et informations sur les appels<\/strong><\/strong><\/strong><\/strong><\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p><strong><strong><strong><strong><strong>Conformit\u00e9 et s\u00e9curit\u00e9<\/strong><\/strong><\/strong><\/strong><\/strong><\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p><strong><strong><strong><strong><strong>Id\u00e9al pour<\/strong><\/strong><\/strong><\/strong><\/strong><\/p><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-slider-table-column\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button pin btn-small\"><a class=\"wp-block-button__link wp-element-button\">\u00c9pingl\u00e9<\/a><\/div><\/div>\n\n\n<h4 class=\"wp-block-heading\">Vapi<\/h4><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p>Mod\u00e8le de paiement \u00e0 l&rsquo;usage par minute (\u20ac0.05\/minute tarif de base n\u00e9cessite des services tiers suppl\u00e9mentaires, portant les co\u00fbts totaux \u00e0 \u20ac0.30-\u20ac0.33\/minute)<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p>Offre de plateforme g\u00e9r\u00e9e principale<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p>Cr\u00e9dits\/minutes gratuits pour les nouveaux utilisateurs (un cr\u00e9dit d&rsquo;essai de \u20ac10 offre 150 \u00e0 200 minutes)<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p>Plateforme d&rsquo;IA vocale g\u00e9r\u00e9e<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p>Orchestration g\u00e9r\u00e9e et SDK<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p>\u00c9lev\u00e9e (fournisseur g\u00e9r\u00e9 optimis\u00e9)<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p>Faible (orchestration g\u00e9r\u00e9e)<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p>SIP et t\u00e9l\u00e9phonie natifs et g\u00e9r\u00e9s<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p>Principalement ax\u00e9 sur la voix<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p>Outils g\u00e9r\u00e9s rationalis\u00e9s<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p>Convivial pour les d\u00e9veloppeurs, configuration plus rapide<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p>S\u00e9lection g\u00e9r\u00e9e de fournisseurs<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p>Pr\u00e9-int\u00e9gr\u00e9es et tierces<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p>Tableaux de bord et journaux g\u00e9r\u00e9s<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p>Conformit\u00e9 et s\u00e9curit\u00e9 g\u00e9r\u00e9es<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p>PME et startups en croissance<\/p><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-slider-table-column\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button pin btn-small\"><a class=\"wp-block-button__link wp-element-button\">\u00c9pingler<\/a><\/div><\/div>\n\n\n<h4 class=\"wp-block-heading\">LiveKit<\/h4><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p>Open-source (Gratuit) ou bas\u00e9 sur l&rsquo;utilisation (\u20ac50\/\u20ac500 par mois ou un prix personnalis\u00e9)<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p>Pris en charge via SDK et orchestration personnalis\u00e9e<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p>Disponible via LiveKit Cloud<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p>Contr\u00f4le ax\u00e9 sur l&rsquo;infrastructure<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p>SDK d\u00e9veloppeur approfondi<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p>D\u00e9pend du fournisseur TTS choisi<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p>Ultra-faible (niveau d&rsquo;infrastructure)<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p>Pris en charge via l&rsquo;Ingress\/Egress SIP<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p>Forte prise en charge native (vid\u00e9o\/donn\u00e9es)<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p>Logique personnalis\u00e9e via le code d\u00e9veloppeur<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p>SDKs techniques et complets<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p>Contr\u00f4le total sur STT\/TTS\/LLM<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p>Construit sur mesure via des API<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p>Donn\u00e9es brutes\/impl\u00e9mentation personnalis\u00e9e<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p>Configurable (options auto-h\u00e9berg\u00e9es)<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p>\u00c9quipes techniques et entreprise<\/p><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group comparison-cta-banner\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large background-image block-visibility-hide-large-screen block-visibility-hide-medium-screen\"><img loading=\"lazy\" decoding=\"async\" width=\"352\" height=\"320\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/comaprison-banner-background-mobile.svg\" alt=\"\" class=\"wp-image-222897\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large background-image block-visibility-hide-small-screen\"><img loading=\"lazy\" decoding=\"async\" width=\"1320\" height=\"364\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/comparison-banner-background.svg\" alt=\"\" class=\"wp-image-222910\"\/><\/figure>\n\n\n\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"636\" height=\"716\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/comparison-banner-img.png\" alt=\"\" class=\"wp-image-222923\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/comparison-banner-img.png 636w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/comparison-banner-img-266x300.png 266w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/comparison-banner-img-380x428.png 380w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/comparison-banner-img-377x424.png 377w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/comparison-banner-img-100x113.png 100w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/comparison-banner-img-78x88.png 78w\" sizes=\"auto, (max-width: 636px) 100vw, 636px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\"><h2 class=\"wp-block-heading\">Ou choisissez CloudTalk, obtenez votre r\u00e9duction et soyez op\u00e9rationnel en un rien de temps.<\/h2>\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button btn-regular\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/discount\/\">Obtenez votre r\u00e9duction<\/a><\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group comparison-section\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"caption\"><strong>LiveKit VS Vapi : COMPARAISON DES CO\u00dbTS<\/strong><\/p>\n\n<h2 class=\"wp-block-heading\">LiveKit vs Vapi \u2013 Tarification : Quelle plateforme offre un meilleur rapport qualit\u00e9-prix \u00e0 grande \u00e9chelle ?<\/h2>\n\n\n<div class=\"wp-block-columns oneinitiative-posneg-testimonials is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p>Balayez pour voir le gagnant<\/p>\n\n\n<div class=\"wp-block-columns navigation-arrows is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large prev\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-arrow-left-neutral-gray-600.svg\" alt=\"\" class=\"wp-image-185797\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large next\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-arrow-left-neutral-gray-600.svg\" alt=\"\" class=\"wp-image-185797\"\/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column testimonials-body is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group frame\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group stage\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group slide-logo-header\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"180\" height=\"180\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/livekit-apple-touch.png\" alt=\"LiveKit logo\" class=\"wp-image-330303\" style=\"object-fit:cover;width:48px;height:48px\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/livekit-apple-touch.png 180w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/livekit-apple-touch-150x150.png 150w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/livekit-apple-touch-113x113.png 113w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/livekit-apple-touch-88x88.png 88w\" sizes=\"auto, (max-width: 180px) 100vw, 180px\" \/><\/figure>\n\n\n<h4 class=\"wp-block-heading\">LiveKit<\/h4><\/div><\/div>\n\n\n<p>LiveKit adopte un mod\u00e8le ax\u00e9 sur l&rsquo;infrastructure, proposant une <strong>version open-source gratuite \u00e0 auto-h\u00e9berger<\/strong>. Pour son offre Cloud g\u00e9r\u00e9e, la <strong><a href=\"https:\/\/livekit.com\/pricing?target=_blank&#038;rel=\" target=\"_blank\" rel=\"noopener\">tarification LiveKit<\/a><\/strong> est bas\u00e9e sur l&rsquo;utilisation avec divers plans (\u20ac50\/\u20ac500 par mois, ou un plan personnalis\u00e9), ce qui est id\u00e9al pour les \u00e9quipes techniques disposant des ressources d&rsquo;ing\u00e9nierie pour g\u00e9rer leur propre stack.<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group slide-logo-header\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"225\" height=\"225\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/vapi-ai-1.png\" alt=\"\" class=\"wp-image-330337\" style=\"object-fit:cover;width:48px;height:48px\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/vapi-ai-1.png 225w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/vapi-ai-1-150x150.png 150w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/vapi-ai-1-113x113.png 113w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/vapi-ai-1-88x88.png 88w\" sizes=\"auto, (max-width: 225px) 100vw, 225px\" \/><\/figure>\n\n\n<h4 class=\"wp-block-heading\">Vapi<\/h4><\/div><\/div>\n\n\n<p>Vapi utilise un mod\u00e8le de <strong>tarification simple de paiement \u00e0 l&rsquo;usage, commen\u00e7ant par la t\u00e9l\u00e9phonie \u00e0 la minute <\/strong>(tarif de base de \u20ac0.05\/minute ; des services tiers additionnels portent les co\u00fbts totaux \u00e0 \u20ac0.30-\u20ac0.33\/minute) et des frais d&rsquo;orchestration. Il n&rsquo;y a <strong>pas de frais d&rsquo;utilisateur mensuels<\/strong>, ce qui rend la <a href=\"https:\/\/www.cloudtalk.io\/blog\/vapi-ai-pricing\/\"><strong>tarification Vapi<\/strong><\/a> tr\u00e8s accessible pour les startups et les PME qui souhaitent se lancer rapidement sans investissement initial.<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group slide winner\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group slide-logo-header\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><h4 class=\"wp-block-heading\">Gagnant du prix : Vapi<\/h4><\/div><\/div>\n\n\n<p><strong>Vapi<\/strong> convient mieux aux \u00e9quipes de vente et de support des PME, offrant une tarification pr\u00e9visible \u00e0 la minute et des fonctionnalit\u00e9s g\u00e9r\u00e9es bas\u00e9es sur l&rsquo;IA, con\u00e7ues pour une utilisation imm\u00e9diate. Bien que LiveKit puisse \u00eatre rentable \u00e0 grande \u00e9chelle, l&rsquo;approche g\u00e9r\u00e9e de Vapi \u00e9limine les co\u00fbts cach\u00e9s de la maintenance par les d\u00e9veloppeurs.<\/p>\n\n\n<div class=\"wp-block-group desktop-result\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p>R\u00e9sultat<\/p><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\">LiveKit vs Vapi : Quelle plateforme offre le plus de flexibilit\u00e9 ?<\/h2>\n\n\n<div class=\"wp-block-columns oneinitiative-posneg-testimonials is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p>Balayez pour voir le gagnant<\/p>\n\n\n<div class=\"wp-block-columns navigation-arrows is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large prev\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-arrow-left-neutral-gray-600.svg\" alt=\"\" class=\"wp-image-185797\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large next\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-arrow-left-neutral-gray-600.svg\" alt=\"\" class=\"wp-image-185797\"\/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column testimonials-body is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group frame\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group stage\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group slide-logo-header\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"180\" height=\"180\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/livekit-apple-touch.png\" alt=\"LiveKit logo\" class=\"wp-image-330303\" style=\"object-fit:cover;width:48px;height:48px\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/livekit-apple-touch.png 180w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/livekit-apple-touch-150x150.png 150w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/livekit-apple-touch-113x113.png 113w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/livekit-apple-touch-88x88.png 88w\" sizes=\"auto, (max-width: 180px) 100vw, 180px\" \/><\/figure>\n\n\n<h4 class=\"wp-block-heading\">LiveKit<\/h4><\/div><\/div>\n\n\n<p>LiveKit fournit un puissant <strong>cadre pour la cr\u00e9ation de fonctionnalit\u00e9s \u00e0 partir de z\u00e9ro<\/strong>. Il prend en charge la <strong>compatibilit\u00e9 SIP<\/strong> et une personnalisation approfondie au niveau de l&rsquo;API, mais <strong>n\u00e9cessite des d\u00e9veloppeurs<\/strong> pour g\u00e9rer manuellement les interruptions et la logique de routage intelligente.<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group slide-logo-header\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"225\" height=\"225\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/vapi-ai-2.png\" alt=\"\" class=\"wp-image-330338\" style=\"object-fit:cover;width:48px;height:48px\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/vapi-ai-2.png 225w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/vapi-ai-2-150x150.png 150w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/vapi-ai-2-113x113.png 113w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/vapi-ai-2-88x88.png 88w\" sizes=\"auto, (max-width: 225px) 100vw, 225px\" \/><\/figure>\n\n\n<h4 class=\"wp-block-heading\">Vapi <\/h4><\/div><\/div>\n\n\n<p>Vapi offre un <strong>riche ensemble de fonctionnalit\u00e9s con\u00e7ues pour une utilisation imm\u00e9diate<\/strong>, incluant la gestion native des interruptions, la personnalisation vocale et des outils d&rsquo;orchestration g\u00e9r\u00e9s. Ses int\u00e9grations et webhooks facilitent son adaptation \u00e0 des flux de travail d&rsquo;automatisation plus larges <strong>sans code personnalis\u00e9<\/strong>.<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group slide winner\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group slide-logo-header\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><h4 class=\"wp-block-heading\">Gagnant de la flexibilit\u00e9 : Vapi<\/h4><\/div><\/div>\n\n\n<p><strong>Vapi<\/strong> est le gagnant en mati\u00e8re d&rsquo;accessibilit\u00e9 des fonctionnalit\u00e9s. Tandis que LiveKit offre une flexibilit\u00e9 brute pour les constructions personnalis\u00e9es, Vapi propose un \u00e9ventail plus large de capacit\u00e9s natives qui permettent aux \u00e9quipes en croissance de d\u00e9ployer des flux de travail sophistiqu\u00e9s d&rsquo;IA vocale avec un minimum d&rsquo;effort.<\/p>\n\n\n<div class=\"wp-block-group desktop-result\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p>R\u00e9sultat<\/p><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\">LiveKit vs Vapi : Quelle plateforme vous donne plus de contr\u00f4le ?<\/h2>\n\n\n<div class=\"wp-block-columns oneinitiative-posneg-testimonials is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p>Balayez pour voir le gagnant<\/p>\n\n\n<div class=\"wp-block-columns navigation-arrows is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large prev\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-arrow-left-neutral-gray-600.svg\" alt=\"\" class=\"wp-image-185797\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large next\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-arrow-left-neutral-gray-600.svg\" alt=\"\" class=\"wp-image-185797\"\/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column testimonials-body is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group frame\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group stage\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group slide-logo-header\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"180\" height=\"180\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/livekit-apple-touch-1.png\" alt=\"LiveKit logo\" class=\"wp-image-330311\" style=\"object-fit:cover;width:48px;height:48px\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/livekit-apple-touch-1.png 180w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/livekit-apple-touch-1-150x150.png 150w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/livekit-apple-touch-1-113x113.png 113w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/livekit-apple-touch-1-88x88.png 88w\" sizes=\"auto, (max-width: 180px) 100vw, 180px\" \/><\/figure>\n\n\n<h4 class=\"wp-block-heading\">LiveKit<\/h4><\/div><\/div>\n\n\n<p>LiveKit est l&rsquo;<span style=\"box-sizing: border-box; margin: 0px; padding: 0px;\">alternative<a href=\"https:\/\/www.cloudtalk.io\/vapi-ai-alternative\/\" target=\"_blank\">\u00a0Vapi<\/a><\/span><a href=\"https:\/\/www.cloudtalk.io\/vapi-ai-alternative\/\"> ultime<\/a> pour les \u00e9quipes exigeant un <strong>contr\u00f4le total<\/strong> sur leur infrastructure. Il offre des <strong>options d&rsquo;auto-h\u00e9bergement<\/strong>, une <strong>maturit\u00e9 SDK <\/strong>approfondie et un contr\u00f4le au niveau du fournisseur sur les composants STT, TTS et LLM, garantissant une \u00e9volutivit\u00e9 maximale.<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group slide-logo-header\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"225\" height=\"225\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/vapi-ai-3.png\" alt=\"\" class=\"wp-image-330339\" style=\"object-fit:cover;width:48px;height:48px\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/vapi-ai-3.png 225w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/vapi-ai-3-150x150.png 150w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/vapi-ai-3-113x113.png 113w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/vapi-ai-3-88x88.png 88w\" sizes=\"auto, (max-width: 225px) 100vw, 225px\" \/><\/figure>\n\n\n<h4 class=\"wp-block-heading\">Vapi<\/h4><\/div><\/div>\n\n\n<p>Vapi se concentre sur une approche de d\u00e9ploiement g\u00e9r\u00e9 qui <strong>supprime le fardeau de la configuration SIP<\/strong> et de la t\u00e9l\u00e9phonie. Bien qu&rsquo;il offre une excellente exp\u00e9rience d\u00e9veloppeur, il <strong>manque d&rsquo;auto-h\u00e9bergement<\/strong> et exige que les utilisateurs op\u00e8rent dans son environnement cloud g\u00e9r\u00e9.<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group slide winner\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group slide-logo-header\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><h4 class=\"wp-block-heading\">Gagnant du contr\u00f4le : LiveKit<\/h4><\/div><\/div>\n\n\n<p><strong>LiveKit<\/strong> est le gagnant en mati\u00e8re de contr\u00f4le pour les d\u00e9veloppeurs. Il convient mieux aux \u00e9quipes techniques et aux entreprises disposant de ressources d&rsquo;ing\u00e9nierie qui doivent \u00e9viter le verrouillage des fournisseurs, tandis que le logiciel Vapi reste la solution privil\u00e9gi\u00e9e pour les startups \u00e0 croissance rapide qui privil\u00e9gient la vitesse au contr\u00f4le brut.<\/p>\n\n\n<div class=\"wp-block-group desktop-result\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p>R\u00e9sultat<\/p><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group not-convinced-section\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group header-section\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><h2 class=\"wp-block-heading has-text-align-center\">Agents vocaux IA, qualit\u00e9 d&rsquo;appel \u00e9lev\u00e9e, int\u00e9gration fluide. Vous voulez tout ? CloudTalk est votre r\u00e9ponse.<\/h2>\n\n<p class=\"has-text-align-center\">Le <a href=\"https:\/\/www.cloudtalk.io\/fr\/logiciel-de-centre-dappels\/\">logiciel de centre d&rsquo;appels aliment\u00e9 par l&rsquo;IA<\/a> de CloudTalk figure parmi les <strong>meilleurs fournisseurs VoIP <\/strong>selon les avis r\u00e9els de <a href=\"https:\/\/www.g2.com\/sellers\/cloudtalk?target=blank&#038;rel=nofollow\" target=\"_blank\" rel=\"noopener\"><strong>G2 <\/strong><\/a><strong>et <\/strong><a href=\"https:\/\/ecosystem.hubspot.com\/marketplace\/apps\/apps-by-g2-leaders?target=blank&#038;rel=nofollow\" target=\"_blank\" rel=\"noopener\"><strong>HubSpot<\/strong><\/a>.<\/p>\n\n<p class=\"has-text-align-center\">Rejoignez <strong>5,500+ clients satisfaits<\/strong> et d\u00e9couvrez pourquoi CloudTalk est le meilleur choix pour votre PME. <\/p><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group image-text-section\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns image-text-panel is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:42%\"><h3 class=\"wp-block-heading\">Comment CloudTalk se compare \u00e0 LiveKit et Vapi<\/h3>\n\n<p>LiveKit et Vapi sont des options solides pour les \u00e9quipes qui d\u00e9veloppent des flux de travail modernes d&rsquo;IA vocale. Tandis que Vapi offre une orchestration g\u00e9r\u00e9e et LiveKit un contr\u00f4le approfondi de l&rsquo;infrastructure, <a href=\"https:\/\/www.cloudtalk.io\/cloudtalk-vs-vapi-ai\/\">CloudTalk<\/a><strong> combine le meilleur des deux :<\/strong> une plateforme pr\u00eate \u00e0 l&#8217;emploi qui allie appels bas\u00e9s sur l&rsquo;IA, automatisation et fonctionnalit\u00e9s pr\u00eates \u00e0 l&#8217;emploi pour les entreprises en un seul endroit.<\/p>\n\n<p>Comme LiveKit et Vapi, CloudTalk prend en charge les capacit\u00e9s de base, y compris le <a href=\"https:\/\/www.cloudtalk.io\/blog\/best-ai-voice-agents-for-lead-qualification\/\">routage intelligent<\/a>, les <a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/best-ai-voice-agents\/\">agents vocaux IA<\/a> et les <a href=\"https:\/\/www.cloudtalk.io\/fr\/logiciel-de-centre-dappels-avec-statistiques\/\">analyses<\/a> avanc\u00e9es. Cependant, CloudTalk offre un <strong>environnement plus pratique pour les \u00e9quipes en croissance<\/strong> qui ont besoin d&rsquo;outils professionnels pour la communication client quotidienne <strong>sans le fardeau d&rsquo;une infrastructure personnalis\u00e9e<\/strong>.<\/p>\n\n<p>En termes de fiabilit\u00e9, CloudTalk offre une <strong>qualit\u00e9 cristalline avec 99.999% de disponibilit\u00e9 dans le monde entier<\/strong> et des <strong>num\u00e9ros internationaux dans 180+ pays<\/strong>, permettant \u00e0 votre \u00e9quipe de se d\u00e9velopper \u00e0 l&rsquo;\u00e9chelle mondiale sans limites.<\/p>\n\n<p>Avec plus de <strong>mille avis 5 \u00e9toiles sur G2<\/strong>, CloudTalk est le meilleur centre d&rsquo;appels virtuel pour les PME en pleine croissance, combinant une automatisation IA puissante avec un \u00e9quilibre entre convivialit\u00e9 et performances d&rsquo;appel d&rsquo;\u00e9lite.<\/p>\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button btn-regular\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\">D\u00e9couvrir CloudTalk<\/a><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:58%\">\n<div class=\"wp-block-group icons-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"180\" height=\"180\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/livekit-apple-touch-2.png\" alt=\"\" class=\"wp-image-330330\" style=\"object-fit:cover;width:48px;height:48px\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/livekit-apple-touch-2.png 180w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/livekit-apple-touch-2-150x150.png 150w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/livekit-apple-touch-2-113x113.png 113w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/livekit-apple-touch-2-88x88.png 88w\" sizes=\"auto, (max-width: 180px) 100vw, 180px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2023\/05\/cloudtalk-symbol-logo-new.svg\" alt=\"\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"225\" height=\"225\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/vapi-ai-4.png\" alt=\"\" class=\"wp-image-330340\" style=\"object-fit:cover;width:48px;height:48px\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/vapi-ai-4.png 225w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/vapi-ai-4-150x150.png 150w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/vapi-ai-4-113x113.png 113w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/vapi-ai-4-88x88.png 88w\" sizes=\"auto, (max-width: 225px) 100vw, 225px\" \/><\/figure>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns image-text-panel mobile-reverse-order is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:58%\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"560\" height=\"394\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/01\/alternative-pages-illustration2.svg\" alt=\"\" class=\"wp-image-201198\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:42%\"><h3 class=\"wp-block-heading\">LiveKit vs Vapi : principales diff\u00e9rences en un coup d&rsquo;\u0153il<\/h3>\n\n<p>La comparaison <strong>LiveKit vs Vapi<\/strong> r\u00e9v\u00e8le deux philosophies distinctes pour l&rsquo;IA vocale.<\/p>\n\n<p><strong>Vapi<\/strong> est une plateforme g\u00e9r\u00e9e con\u00e7ue pour un d\u00e9ploiement rapide, se concentrant sur des <a href=\"https:\/\/www.cloudtalk.io\/blog\/best-voice-ai-agents-for-reducing-average-handle-time\/\">agents vocaux IA<\/a> de haut niveau pour les flux de travail d&rsquo;appels en temps r\u00e9el. En revanche, <strong>LiveKit<\/strong> est un framework open-source ax\u00e9 sur l&rsquo;infrastructure, con\u00e7u pour les d\u00e9veloppeurs qui ont besoin d&rsquo;un contr\u00f4le approfondi sur les applications vocales et vid\u00e9o au niveau de l&rsquo;infrastructure.<\/p>\n\n<p>Alors que <strong>Vapi<\/strong> cible les PME et les \u00e9quipes en croissance ayant besoin d&rsquo;une solution \u00e0 lancement rapide, <strong>LiveKit<\/strong> est l&rsquo;alternative id\u00e9ale \u00e0 <strong>Vapi<\/strong> pour les \u00e9quipes techniques qui exigent une propri\u00e9t\u00e9 compl\u00e8te de la pile et une flexibilit\u00e9 technique. <\/p>\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button btn-regular\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\">Essayer CloudTalk gratuitement<\/a><\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns image-text-panel is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:42%\"><h3 class=\"wp-block-heading\">LiveKit vs Vapi : quelle plateforme convient le mieux \u00e0 votre cas d&rsquo;utilisation ?<\/h3>\n\n<p>Le choix de la bonne plateforme d\u00e9pend de la taille de votre \u00e9quipe et de vos objectifs commerciaux. <strong>Vapi<\/strong> est le meilleur choix pour les appels professionnels \u00e0 lancement rapide et un <a href=\"https:\/\/www.cloudtalk.io\/ai-receptionist\/\">r\u00e9ceptionniste vocal<\/a> g\u00e9r\u00e9 en temps r\u00e9el, lorsque les ressources d&rsquo;ing\u00e9nierie sont limit\u00e9es.<\/p>\n\n<p>Si votre cas d&rsquo;utilisation n\u00e9cessite la cr\u00e9ation de syst\u00e8mes de communication client personnalis\u00e9s ou des flux de travail SIP et de t\u00e9l\u00e9phonie \u00e0 grande \u00e9chelle avec une propri\u00e9t\u00e9 compl\u00e8te, <strong>LiveKit<\/strong> est le vainqueur probable. En fin de compte, le logiciel Vapi privil\u00e9gie la rapidit\u00e9 de mise sur le march\u00e9, tandis que LiveKit fournit l&rsquo;infrastructure brute n\u00e9cessaire pour un contr\u00f4le total des pr\u00e9f\u00e9rences de d\u00e9ploiement.<\/p>\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button btn-regular\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\">Voir la d\u00e9mo de CloudTalk<\/a><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:58%\">\n<div class=\"wp-block-group icons-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"600\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2020\/11\/illustration-puzzle.png\" alt=\"Problem solving\" class=\"wp-image-19237\" style=\"width:342px;height:auto\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2020\/11\/illustration-puzzle.png 600w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2020\/11\/illustration-puzzle-300x300.png 300w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2020\/11\/illustration-puzzle-150x150.png 150w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2020\/11\/illustration-puzzle-200x200.png 200w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2020\/11\/illustration-puzzle-448x448.png 448w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2020\/11\/illustration-puzzle-400x400.png 400w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2020\/11\/illustration-puzzle-484x484.png 484w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2020\/11\/illustration-puzzle-291x291.png 291w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2020\/11\/illustration-puzzle-80x80.png 80w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2020\/11\/illustration-puzzle-135x135.png 135w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2020\/11\/illustration-puzzle-64x64.png 64w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/figure>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns image-text-panel mobile-reverse-order is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:58%\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"393\" height=\"390\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2021\/11\/CT_Web_Banner_General_Illustration_07.svg\" alt=\"Feedback\" class=\"wp-image-323\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:42%\"><h3 class=\"wp-block-heading\">LiveKit vs Vapi : avis, retours et perception du march\u00e9<\/h3>\n\n<p>Bien qu&rsquo;il n&rsquo;y ait pas encore beaucoup d&rsquo;<a href=\"https:\/\/www.g2.com\/sellers\/livekit#profiles\" target=\"_blank\" rel=\"noopener\">avis sur <strong>LiveKit<\/strong><\/a><span style=\"box-sizing: border-box; margin: 0px; padding: 0px;\"> ou&nbsp;<a href=\"https:\/\/www.g2.com\/products\/vapi-ai\/reviews\" target=\"_blank\" rel=\"noopener\"><strong>Vapi<\/strong><\/a>&nbsp;provenant de sources fiables comme G2, les deux plateformes ont, jusqu&rsquo;\u00e0 pr\u00e9sent,<\/span> une forte perception du march\u00e9. <strong>Vapi<\/strong> est fr\u00e9quemment salu\u00e9e par les startups et les PME pour son exp\u00e9rience d&rsquo;int\u00e9gration fluide, sa facilit\u00e9 d&rsquo;utilisation et son excellent rapport qualit\u00e9-prix.<\/p>\n\n<p>Les \u00e9quipes techniques qui \u00e9valuent <strong>LiveKit<\/strong> le notent souvent plus haut pour la fiabilit\u00e9 de la plateforme et la qualit\u00e9 du support dans des environnements d&rsquo;entreprise complexes. Alors que <strong>Vapi<\/strong> l&#8217;emporte en termes de satisfaction client pour les \u00e9quipes de vente \u00e0 croissance rapide, <strong>LiveKit<\/strong> est per\u00e7u comme un meilleur choix pour les produits de communication dirig\u00e9s par les d\u00e9veloppeurs.<\/p>\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button btn-regular\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\">Choisir CloudTalk<\/a><\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group oneinitiative-posneg\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group oneinitiative-positive\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"caption\">Avantages et avis de CloudTalk<\/p>\n\n<h2 class=\"wp-block-heading\">Pas encore convaincu ?<br>Nos r\u00e9sultats parlent d&rsquo;eux-m\u00eames<\/h2>\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-group perks\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:28px\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2023\/12\/table-plus-green.svg\" alt=\"\" class=\"wp-image-184919\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"perk-title\"><strong>14 jours d&rsquo;essai gratuit<\/strong><\/p>\n\n<p>Il n&rsquo;y a pas de frais cach\u00e9s et pas besoin d&rsquo;ajouter les d\u00e9tails de votre carte de cr\u00e9dit lors de l&rsquo;inscription \u00e0 un essai gratuit de 14 jours.<\/p><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:28px\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2023\/12\/table-plus-green.svg\" alt=\"\" class=\"wp-image-184919\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"perk-title\"><strong><strong>Support client 24\/<strong>7<\/strong><\/strong><\/strong><\/p>\n\n<p>Notre \u00e9quipe de support client d\u00e9di\u00e9e vous redonne toujours le sourire en r\u00e9pondant rapidement \u00e0 vos questions.<\/p><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:28px\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2023\/12\/table-plus-green.svg\" alt=\"\" class=\"wp-image-184919\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"perk-title\"><strong>Installation en moins de 5&nbsp;min.<\/strong><\/p>\n\n<p>Notre logiciel a une interface conviviale, il est simple et pratique. Il peut \u00eatre configur\u00e9 en moins de 5 minutes. Pas besoin de support informatique.<\/p><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:28px\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2023\/12\/table-plus-green.svg\" alt=\"\" class=\"wp-image-184919\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"perk-title\"><strong>9 centres r\u00e9partis dans le monde<\/strong><\/p>\n\n<p>Au lieu de nous appuyer sur un seul partenaire, nous avons \u00e9tabli des relations solides avec des partenaires t\u00e9l\u00e9coms dans le monde entier, ce qui nous aide \u00e0 s\u00e9curiser de meilleures routes d&rsquo;appel et \u00e0 offrir des connexions plus solides.<\/p><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns oneinitiative-posneg-testimonials is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p>Preuve des avis G2<\/p>\n\n\n<div class=\"wp-block-columns navigation-arrows is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large prev\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-arrow-left-neutral-gray-600.svg\" alt=\"\" class=\"wp-image-185797\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large next\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-arrow-left-neutral-gray-600.svg\" alt=\"\" class=\"wp-image-185797\"\/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column testimonials-body is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group frame\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group stage\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"content\">La transition vers CloudTalk s&rsquo;est d\u00e9roul\u00e9e en douceur. En fait, la productivit\u00e9 des agents a augment\u00e9 de 10 % directement gr\u00e2ce \u00e0 ce changement. Nous pensions que notre \u00e9quipe de vente ne pouvait pas g\u00e9rer plus de 15 leads par jour, mais cette ann\u00e9e, certains jours, ils en ont g\u00e9r\u00e9 30 et ont m\u00eame conclu plus d&rsquo;affaires.<\/p>\n\n<p class=\"author\"><strong>Franco Viale Leyva<\/strong><br>Responsable de la performance commerciale chez Poliglota<\/p>\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"content\">Notre volume d&rsquo;appels a tripl\u00e9 en seulement 2 ans. Aujourd&rsquo;hui, nos agents re\u00e7oivent environ 100 000 appels par trimestre contre 30 000 en 2020. Avec CloudTalk, nous pouvons d\u00e9sormais g\u00e9rer toutes ces communications facilement. C&rsquo;\u00e9tait un excellent choix.<\/p>\n\n<p class=\"author\"><strong>Frederico Lopes<\/strong><br>Responsable du service client chez DiscoverCars<\/p>\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"content\">CloudTalk nous a conquis d\u00e8s le premier instant. Il fait partie de notre flux de travail quotidien. Tout le monde dans l&rsquo;entreprise y trouve son utilit\u00e9. Des ventes au support ou \u00e0 l&rsquo;int\u00e9gration. Sans CloudTalk, nous ne pourrions pas fournir un service aussi exceptionnel.<\/p>\n\n<p class=\"author\"><strong>Pavel Pribis<\/strong><br>PDG de Boataround<\/p>\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group awards-top-ranked\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-center\">G2 ranked us among the Top 50<br>Customer Service Products for 2026.<\/h2>\n\n\n\n<figure class=\"wp-block-image size-full block-visibility-hide-large-screen block-visibility-hide-medium-screen\"><img loading=\"lazy\" decoding=\"async\" width=\"704\" height=\"1066\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/top-ranked-banner-mobile-1.png\" alt=\"\" class=\"wp-image-330480\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/top-ranked-banner-mobile-1.png 704w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/top-ranked-banner-mobile-1-198x300.png 198w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/top-ranked-banner-mobile-1-676x1024.png 676w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/top-ranked-banner-mobile-1-490x742.png 490w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/top-ranked-banner-mobile-1-283x428.png 283w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/top-ranked-banner-mobile-1-280x424.png 280w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/top-ranked-banner-mobile-1-75x113.png 75w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/top-ranked-banner-mobile-1-58x88.png 58w\" sizes=\"auto, (max-width: 704px) 100vw, 704px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large block-visibility-hide-small-screen\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/top-ranked-banner-desktop-1.png\" alt=\"\"\/><\/figure>\n\n\n<div class='white' style='background:rgba(0,0,0,0); border:solid 0px rgba(0,0,0,0); border-radius:0px; padding:0px 0px 0px 0px;'>\n<div id='slider_209232' class='owl-carousel sa_owl_theme autohide-arrows' data-slider-id='slider_209232' style='visibility:hidden;'>\n<div id='slider_209232_slide01' class='sa_hover_container' style='padding:0% 0%; margin:0px 0%; background-image:url(&quot;https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/04\/Rating-g2-2.svg&quot;); background-position:center center; background-size:contain; background-repeat:no-repeat; min-height:150px; '><\/div>\n<div id='slider_209232_slide02' class='sa_hover_container' style='padding:0% 0%; margin:0px 0%; background-image:url(&quot;https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/04\/Rating-capterra-2.svg&quot;); background-position:center center; background-size:contain; background-repeat:no-repeat; min-height:150px; '><\/div>\n<div id='slider_209232_slide03' class='sa_hover_container' style='padding:0% 0%; margin:0px 0%; background-image:url(&quot;https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/04\/Rating-trustpilot-2.svg&quot;); background-position:center center; background-size:contain; background-repeat:no-repeat; min-height:150px; '><\/div>\n<div id='slider_209232_slide04' class='sa_hover_container' style='padding:0% 0%; margin:0px 0%; background-image:url(&quot;https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/04\/Rating-getapp-2.svg&quot;); background-position:center center; background-size:contain; background-repeat:no-repeat; min-height:150px; '><\/div>\n<\/div>\n<\/div>\n<script type='text\/javascript'>\n\tjQuery(document).ready(function() {\n\t\tjQuery('#slider_209232').owlCarousel({\n\t\t\tresponsive:{\n\t\t\t\t0:{ items:1 },\n\t\t\t\t480:{ items:1 },\n\t\t\t\t768:{ items:3 },\n\t\t\t\t980:{ items:4 },\n\t\t\t\t1200:{ items:4 },\n\t\t\t\t1500:{ items:4 }\n\t\t\t},\n\t\t\tautoplay : true,\n\t\t\tautoplayTimeout : 3000,\n\t\t\tautoplayHoverPause : false,\n\t\t\tsmartSpeed : 2000,\n\t\t\tfluidSpeed : 2000,\n\t\t\tautoplaySpeed : 2000,\n\t\t\tnavSpeed : 2000,\n\t\t\tdotsSpeed : 2000,\n\t\t\tloop : true,\n\t\t\tnav : false,\n\t\t\tnavText : ['Previous','Next'],\n\t\t\tdots : false,\n\t\t\tresponsiveRefreshRate : 200,\n\t\t\tslideBy : 'page',\n\t\t\tmergeFit : true,\n\t\t\tautoHeight : false,\n\t\t\tmouseDrag : true,\n\t\t\ttouchDrag : true\n\t\t});\n\t\tjQuery('#slider_209232').css('visibility', 'visible');\n\t\tvar owl_goto = jQuery('#slider_209232');\n\t\tjQuery('.slider_209232_goto1').click(function(event){\n\t\t\towl_goto.trigger('to.owl.carousel', 0);\n\t\t});\n\t\tjQuery('.slider_209232_goto2').click(function(event){\n\t\t\towl_goto.trigger('to.owl.carousel', 1);\n\t\t});\n\t\tjQuery('.slider_209232_goto3').click(function(event){\n\t\t\towl_goto.trigger('to.owl.carousel', 2);\n\t\t});\n\t\tjQuery('.slider_209232_goto4').click(function(event){\n\t\t\towl_goto.trigger('to.owl.carousel', 3);\n\t\t});\n\t\tvar resize_209232 = jQuery('.owl-carousel');\n\t\tresize_209232.on('initialized.owl.carousel', function(e) {\n\t\t\tif (typeof(Event) === 'function') {\n\t\t\t\twindow.dispatchEvent(new Event('resize'));\n\t\t\t} else {\n\t\t\t\tvar evt = window.document.createEvent('UIEvents');\n\t\t\t\tevt.initUIEvent('resize', true, false, window, 0);\n\t\t\t\twindow.dispatchEvent(evt);\n\t\t\t}\n\t\t});\n\t});\n<\/script>\n\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-cover cloudtalk-cta\"><img decoding=\"async\" class=\"wp-block-cover__image-background wp-image-195135\" alt=\"\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/04\/cs-cta-background-with-input.svg\" data-object-fit=\"cover\"\/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\" style=\"background-color:#582efe\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\"><h2 class=\"wp-block-heading has-text-align-center has-white-color has-text-color\">Alors, qui est le grand gagnant : LiveKit, Vapi ou CloudTalk ?<\/h2>\n\n<p class=\"has-text-align-center has-white-color has-text-color\">Nous votons pour CloudTalk. D\u00e9couvrez comment CloudTalk peut vous offrir la solution VoIP la plus puissante pour d\u00e9velopper votre entreprise.<\/p>\n\n<form class=\"ct-demo-email-cta-form\" method=\"GET\" action=\"\">\n    <fieldset>\n        <div class=\"frm_fields_container\">\n            <div class=\"frm_form_field\">\n                <input type=\"email\" name=\"ct-demo-email-field\" class=\"large ct-demo-email-field\" placeholder=\"Ins\u00e9rez votre e-mail\" required=\"\">\n                <span class=\"invalid-feedback declined\">Seuls les e-mails d&rsquo;entreprise sont autoris\u00e9s<\/span>\n                <span class=\"invalid-feedback error-check\">Une erreur est survenue lors de la v\u00e9rification de l&rsquo;e-mail<\/span>\n                <span class=\"invalid-feedback error\">Une erreur est survenue<\/span>\n            <\/div>\n            <div class=\"frm_submit\">\n                <button class=\"btn btn-secondary btn-regular\" type=\"submit\">Planifier une d\u00e9mo<\/button>\n            <\/div>\n        <\/div>\n    <\/fieldset>\n<\/form><\/div><\/div>\n\n\n<p><strong><strong>Vid\u00e9o et multimodal<\/strong><\/strong><\/p>\n\n<div class=\"wp-block-cloudtalk-faq wp-block-cloudtalk-faq--white wp-block-cloudtalk-faq-v2\" data-display-mode=\"section\"><div class=\"faq-block\"><div class=\"faq-block__header\"><h2 class=\"faq-block__title\">Questions fr\u00e9quemment pos\u00e9es<\/h2><\/div><div class=\"faq-block__items\"><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-8\"><h3 class=\"faq-item__question-text\">CloudTalk est-il mieux adapt\u00e9 que LiveKit ou Vapi pour les \u00e9quipes de vente et de support ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-8\"><div class=\"faq-item__answer\"><p>Oui, si vous avez besoin d&rsquo;une plateforme pr\u00eate \u00e0 l&#8217;emploi avec des fonctions d&rsquo;appel int\u00e9gr\u00e9es, des <a href=\"https:\/\/www.cloudtalk.io\/fr\/integrations\/\">int\u00e9grations CRM<\/a> et des outils pour repr\u00e9sentants, le tout au m\u00eame endroit.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-9\"><h3 class=\"faq-item__question-text\">LiveKit est-il plus facile \u00e0 d\u00e9ployer que Vapi pour les \u00e9quipes non techniques ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-9\"><div class=\"faq-item__answer\"><p>Vapi est plus facile que LiveKit en raison de son approche g\u00e9r\u00e9e, mais CloudTalk est le plus simple pour les \u00e9quipes qui ont besoin d&rsquo;<a href=\"https:\/\/www.cloudtalk.io\/blog\/ai-communication-tools\/\">outils de communication<\/a> imm\u00e9diats.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-10\"><h3 class=\"faq-item__question-text\">Quelle est la diff\u00e9rence entre l&rsquo;IA vocale g\u00e9r\u00e9e et les plateformes ax\u00e9es sur l&rsquo;infrastructure ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-10\"><div class=\"faq-item__answer\"><p>Les plateformes g\u00e9r\u00e9es (Vapi) s&rsquo;occupent de la \u00ab plomberie \u00bb pour vous ; les plateformes d&rsquo;infrastructure (LiveKit) vous donnent les outils pour construire votre propre \u00ab plomberie \u00bb.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-11\"><h3 class=\"faq-item__question-text\">CloudTalk est-il une bonne alternative \u00e0 Vapi pour les PME ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-11\"><div class=\"faq-item__answer\"><p>Absolument, en particulier pour les entreprises qui recherchent un \u00e9quilibre entre fiabilit\u00e9, convivialit\u00e9 et <a href=\"https:\/\/www.cloudtalk.io\/blog\/sales-workflow-process\/\">fonctionnalit\u00e9s de vente<\/a> pr\u00eates \u00e0 l&#8217;emploi.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-12\"><h3 class=\"faq-item__question-text\">CloudTalk peut-il combiner l&rsquo;automatisation vocale IA avec des agents en direct ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-12\"><div class=\"faq-item__answer\"><p>Oui, CloudTalk permet une transition transparente entre les <a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/quest-ce-quun-agent-vocal-ia\/\">agents vocaux IA<\/a> et les repr\u00e9sentants en direct, permettant un mod\u00e8le de support hybride qui garantit que les probl\u00e8mes complexes atteignent un agent humain si n\u00e9cessaire.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-13\"><h3 class=\"faq-item__question-text\">CloudTalk prend-il en charge le SIP et les int\u00e9grations CRM ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-13\"><div class=\"faq-item__answer\"><p>Oui, CloudTalk prend en charge nativement le SIP et propose plus de 35 int\u00e9grations pr\u00eates \u00e0 l&#8217;emploi avec les principaux syst\u00e8mes CRM tels que <a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-de-votre-systeme-telephonique-dans-salesforce\/\">Salesforce<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-dun-centre-dappel-pour-hubspot\/\">HubSpot<\/a> et <a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-dun-centre-dappels-pour-zendesk\/\">Zendesk<\/a>, ainsi que de nombreux autres.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-14\"><h3 class=\"faq-item__question-text\">LiveKit et Vapi peuvent-ils \u00eatre utilis\u00e9s pour les syst\u00e8mes t\u00e9l\u00e9phoniques professionnels ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-14\"><div class=\"faq-item__answer\"><p>Techniquement, oui, mais ce ne sont pas des solutions pr\u00eates \u00e0 l&#8217;emploi ; LiveKit sert d&rsquo;infrastructure pour les d\u00e9veloppeurs et Vapi d&rsquo;orchestrateur IA, contrairement \u00e0 CloudTalk, qui est un syst\u00e8me t\u00e9l\u00e9phonique professionnel <a href=\"https:\/\/www.cloudtalk.io\/fr\/fonctions\/\">enti\u00e8rement \u00e9quip\u00e9<\/a>.<\/p><\/div><\/div><\/div><\/div><div class=\"faq-block__cta\"><div class=\"faq-block__cta-image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/Avatar-group-4.png\" alt=\"\" \/><\/div><div class=\"faq-block__cta-content\"><h3 class=\"faq-block__cta-title\">Vous avez encore des questions ?<\/h3><p class=\"faq-block__cta-description\">Vous ne trouvez pas la r\u00e9ponse \u00e0 votre question ? N&rsquo;h\u00e9sitez pas \u00e0 contacter notre \u00e9quipe sympathique via le chat.<\/p><div class=\"faq-block__cta-button\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" class=\"btn btn-primary\">Nous contacter<\/a><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>LiveKit vs Vapi AI Si vous recherchez de puissants outils d&rsquo;automatisation vocale, LiveKit et Vapi m\u00e9ritent tous deux d&rsquo;\u00eatre consid\u00e9r\u00e9s. Tandis que Vapi offre une plateforme d&rsquo;IA vocale plus rapide \u00e0 lancer, LiveKit privil\u00e9gie une approche ax\u00e9e sur l&rsquo;infrastructure, l&rsquo;open-source et le d\u00e9veloppement. Et puis, il y a aussi CloudTalk. LiveKit vs Vapi : Comparaison [&hellip;]<\/p>\n","protected":false},"author":174,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/ct-evo-comparison-page.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"ct-post-type":[1033],"ct-solution":[],"ct-industry":[],"ct-use-case":[],"ct-ai-voice-agent-type":[],"class_list":["post-331617","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/pages\/331617","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/users\/174"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/comments?post=331617"}],"version-history":[{"count":0,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/pages\/331617\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/media?parent=331617"}],"wp:term":[{"taxonomy":"ct-post-type","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/ct-post-type?post=331617"},{"taxonomy":"ct-solution","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/ct-solution?post=331617"},{"taxonomy":"ct-industry","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/ct-industry?post=331617"},{"taxonomy":"ct-use-case","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/ct-use-case?post=331617"},{"taxonomy":"ct-ai-voice-agent-type","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/ct-ai-voice-agent-type?post=331617"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}},{"id":331604,"date":"2026-05-17T13:56:26","date_gmt":"2026-05-17T11:56:26","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/?page_id=331604"},"modified":"2026-05-17T13:56:29","modified_gmt":"2026-05-17T11:56:29","slug":"mightycall","status":"publish","type":"page","link":"https:\/\/www.cloudtalk.io\/fr\/avis-systeme-telephonique\/mightycall\/","title":{"rendered":"Avis 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\/><\/div><div class=\"under-navigation-social-proof-block__card-logo\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/02\/customer3-border.png\" alt=\"Customer\" class=\"under-navigation-social-proof-block__card-logo-image\" \/><\/div><\/div><div class=\"under-navigation-social-proof-block__card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_0)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 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6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"under-navigation-social-proof-block__card-content\"><p class=\"under-navigation-social-proof-block__card-number\">4,000+&nbsp;<\/p><p class=\"under-navigation-social-proof-block__card-label\">Clients<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-seo-hero wp-block-cloudtalk-seo-hero\"><div class=\"sh\"><h1 class=\"sh__title\">Avis MightyCall 2026 :<br>Fonctionnalit\u00e9s, tarifs &amp; avis des utilisateurs<\/h1><p class=\"sh__description\">Int\u00e9ress\u00e9(e) par MightyCall ? D\u00e9couvrez ce que de vrais utilisateurs pensent de leur syst\u00e8me t\u00e9l\u00e9phonique, de leur concepteur de flux d\u2019appels et de leurs fonctionnalit\u00e9s d\u2019IA. Poursuivez votre lecture pour savoir comment CloudTalk offre une solution plus \u00e9volutive et bas\u00e9e sur l\u2019IA pour votre entreprise.<\/p><div class=\"sh__buttons wp-block-buttons\"><div class=\"wp-block-button btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" class=\"wp-block-button__link wp-element-button\">Demander une d\u00e9mo CloudTalk<\/a><\/div><div class=\"wp-block-button btn-ghost btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/mighty-call-alternative\/\" class=\"wp-block-button__link wp-element-button\">Alternatives \u00e0 MightyCall \u2192<\/a><\/div><\/div><\/div><\/div>\n\n\n<div class=\"wp-block-cloudtalk-row\" style=\"--column-widths:minmax(0, 280px) minmax(660px, 1fr) minmax(0, 280px);--mobile-order-1:2;--mobile-order-2:3;--mobile-order-3:1\">\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"wp-block-cloudtalk-table-of-contents\" data-level-depth=\"3\" data-total-items=\"3\"><div class=\"toc__heading\">Table of contents<\/div><div class=\"toc__list\"><div class=\"toc__item level-2\"><a href=\"#quest-ce-que-mightycall\">Qu\u2019est-ce que MightyCall ?<\/a><\/div><div class=\"toc__item level-3\"><a href=\"#quelles-sont-les-fonctionnalites-cles-de-mightycall\">Quelles sont les fonctionnalit\u00e9s cl\u00e9s de MightyCall ?<\/a><\/div><div class=\"toc__item level-2\"><a href=\"#que-disent-les-utilisateurs-de-mightycall\">Que disent les utilisateurs de MightyCall ?<\/a><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><h2 id=\"quest-ce-que-mightycall\" class=\"wp-block-heading\">Qu\u2019est-ce que MightyCall ?<\/h2>\n\n<p>MightyCall est un <a href=\"https:\/\/www.cloudtalk.io\/virtual-phone-system\/\">syst\u00e8me t\u00e9l\u00e9phonique virtuel<\/a> con\u00e7u pour les <a href=\"https:\/\/www.cloudtalk.io\/blog\/cloud-phone-system\/\">petites entreprises<\/a> recherchant un outil de communication simple et bas\u00e9 sur un navigateur. Sa caract\u00e9ristique principale est un <a href=\"https:\/\/www.cloudtalk.io\/fr\/concepteur-de-flux-dappels\/\">concepteur visuel de flux d\u2019appels<\/a>, qui permet aux utilisateurs de cartographier le <a href=\"https:\/\/www.cloudtalk.io\/call-routing\/\">routage des appels<\/a> \u00e0 l\u2019aide d\u2019un organigramme intuitif.<\/p>\n\n<p>La plateforme offre des <a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/top-25-des-fonctionnalites-des-centres-dappels-pour-2024\/\">fonctionnalit\u00e9s de centre d\u2019appels<\/a> standard \u2014 y compris l\u2019<a href=\"https:\/\/www.cloudtalk.io\/fr\/quest-que-livr-serveur-vocal-interactif\/\">IVR<\/a>, les <a href=\"https:\/\/www.cloudtalk.io\/fr\/messages-sms\/\">SMS professionnels<\/a> et l\u2019<a href=\"https:\/\/www.cloudtalk.io\/fr\/telechargez-le-centre-dappels\/\">acc\u00e8s mobile<\/a> \u2014 visant \u00e0 r\u00e9pondre aux besoins op\u00e9rationnels de base. En termes d\u2019automatisation, ses outils se concentrent sur les bases de la productivit\u00e9, telles que la <a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/messagerie-vocale-par-email-comment-lenvoyer-comment-elle-fonctionne\/\">synth\u00e8se vocale<\/a> et la d\u00e9tection de r\u00e9pondeur pour la <a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/les-composeurs-sortants-types-avantages-et-comment-les-utiliser\/\">num\u00e9rotation sortante<\/a>.<\/p>\n\n<p>MightyCall propose \u00e9galement des <a href=\"https:\/\/www.cloudtalk.io\/fr\/integrations\/\">int\u00e9grations<\/a> avec des syst\u00e8mes CRM tels que <a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-dun-centre-dappel-pour-hubspot\/\">HubSpot<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-de-votre-systeme-telephonique-dans-salesforce\/\">Salesforce<\/a> et d\u2019autres plateformes. Cependant, les \u00e9quipes en croissance pourraient trouver MightyCall restrictif. Il lui manque souvent les<a href=\"https:\/\/www.cloudtalk.io\/analytics\/\"> analyses avanc\u00e9es<\/a> et l\u2019<a href=\"https:\/\/www.cloudtalk.io\/fr\/analyse-des-sentiments\/\">analyse des sentiments par IA<\/a> dont les grandes organisations ont besoin.<\/p>\n\n\n<div class=\"wp-block-cloudtalk-summary\"><div class=\"summary-block summary-block--sm\"><h3 id=\"quelles-sont-les-fonctionnalites-cles-de-mightycall\" class=\"wp-block-heading\">Quelles sont les fonctionnalit\u00e9s cl\u00e9s de MightyCall ?<\/h3>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        <strong>Concepteur visuel de flux d\u2019appels :<\/strong> Un outil utilis\u00e9 pour cartographier la logique de routage des appels. Il permet aux utilisateurs de configurer des chemins bas\u00e9s sur les heures d\u2019ouverture, les listes VIP ou la disponibilit\u00e9 sp\u00e9cifique des \u00e9quipes.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        <strong>IVR multi-niveaux :<\/strong> Un syst\u00e8me de menu vocal standard qui dirige les appelants vers diff\u00e9rents services.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        <strong>R\u00e9sum\u00e9s d\u2019appels par IA :<\/strong> Une fonctionnalit\u00e9 qui g\u00e9n\u00e8re des notes automatis\u00e9es et des \u00e9l\u00e9ments d\u2019action \u00e0 partir d\u2019appels enregistr\u00e9s.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        <strong>Options de num\u00e9rotation automatique :<\/strong> MightyCall propose des outils de num\u00e9rotation basiques, progressifs et pr\u00e9dictifs.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        <strong>Int\u00e9grations CRM :<\/strong> Connectivit\u00e9 avec des plateformes telles que HubSpot, Salesforce, Zapier et d\u2019autres CRM.                    <\/div>\n                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div><\/div><\/div>\n\n\n<h2 id=\"que-disent-les-utilisateurs-de-mightycall\" class=\"wp-block-heading\">Que disent les utilisateurs de MightyCall ?<\/h2>\n\n<p>Bas\u00e9 sur plus de 400 avis d\u2019utilisateurs v\u00e9rifi\u00e9s provenant des plateformes de confiance G2 et Capterra.<\/p>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--pros wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude0a Ce que les utilisateurs appr\u00e9cient<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Facilit\u00e9 d\u2019utilisation                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Interface conviviale                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Configuration rapide                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    R\u00e9ponses rapides du service client                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    D\u00e9pannage efficace                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u00ab J\u2019appr\u00e9cie la facilit\u00e9 d\u2019utilisation, les fonctionnalit\u00e9s d\u2019appels et de SMS en masse qu\u2019ils offrent sans aucun probl\u00e8me. Le support client est super r\u00e9actif. \u00bb<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">A P. <\/div><div class=\"quote-block__position\">Responsable ex\u00e9cutif (junior)<\/div><\/div><\/div><a href=\"https:\/\/www.g2.com\/products\/mightycall\/reviews\/mightycall-review-11718310?target=_blank&#038;rel=nofollow\u201d\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--cons wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude24 Ce que les utilisateurs n\u2019appr\u00e9cient pas<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Probl\u00e8mes d\u2019appels, difficult\u00e9s de transfert d\u2019appels                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Pannes syst\u00e8me occasionnelles                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Probl\u00e8mes de num\u00e9rotation, y compris limitations des SMS et gestion des appels pour les num\u00e9ros inactifs                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Configuration IVR et outils confuse, entra\u00eenant des difficult\u00e9s de fonctionnement et de gestion des appels                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Probl\u00e8mes de connexion, appels coup\u00e9s et qualit\u00e9 d\u2019appel inconsistante                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Fonctionnalit\u00e9s manquantes, enregistrement des appels peu fiable et limitations dans le journal d\u2019appels                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u00ab J\u2019aime avoir la possibilit\u00e9 de recevoir des appels t\u00e9l\u00e9phoniques en ligne. Cependant, il arrive que le syst\u00e8me tombe en panne et que recevoir ou passer des appels devienne un d\u00e9fi. Cela repr\u00e9sente une perte de chiffre d\u2019affaires et ce n\u2019est pas une bonne chose. \u00bb<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">Lancelot M.<\/div><div class=\"quote-block__position\">CEO<\/div><\/div><\/div><a href=\"https:\/\/www.g2.com\/products\/mightycall\/reviews\/mightycall-review-8621075?target=_blank&#038;rel=nofollow\u201d\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div style=\"--rcc-slides-per-view: 2;\" class=\"wp-block-cloudtalk-review-card-carousel rcc--post-content wp-block-cloudtalk-review-card-carousel\" data-display-mode=\"post-content\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">Que disent les gens de MightyCall sur G2 ?<\/h2><p class=\"rcc__description\">D\u00e9couvrez les avis honn\u00eates d\u2019utilisateurs r\u00e9els et v\u00e9rifi\u00e9s sur G2. Lisez ce qu\u2019ils disent de leur exp\u00e9rience avec MightyCall.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2021\/12\/logo-g2.svg\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"2.5 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star review-card__star--half\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><defs><linearGradient id=\"halfStar\"><stop offset=\"55%\" stop-color=\"#F59E0B\"\/><stop offset=\"55%\" stop-color=\"#F5F5F5\"\/><\/linearGradient><\/defs><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"url(#halfStar)\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u00ab Les appels automatis\u00e9s \u00e9taient hors de contr\u00f4le, c\u2019\u00e9tait le seul type d\u2019appels que je recevais. Je n\u2019ai re\u00e7u que deux ou trois appels professionnels r\u00e9els pendant l\u2019ann\u00e9e o\u00f9 je l\u2019ai utilis\u00e9. \u00bb<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Meghan D.<\/span><span class=\"review-card__tag review-card__tag--gray\">Propri\u00e9taire<\/span><span class=\"review-card__tag review-card__tag--blue\">Petite entreprise<\/span><\/div><p class=\"review-card__company\">Fondateur<\/p><p class=\"review-card__position\">(50 employ\u00e9s ou moins)<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/daniel-v.webp\" alt=\"Utilisateur G2 donnant son avis sur MightyCall\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"1 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u00ab Alors que j\u2019appr\u00e9ciais auparavant certaines fonctionnalit\u00e9s, il est maintenant \u00e9vident qu\u2019ils n\u2019ont pas suivi le rythme des avanc\u00e9es technologiques et des besoins \u00e9volutifs des entreprises. \u00bb<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Daniel V. <\/span><span class=\"review-card__tag review-card__tag--gray\">Petite entreprise<\/span><\/div><p class=\"review-card__company\">Consultant marketing<\/p><p class=\"review-card__position\">(50 employ\u00e9s ou moins)<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2021\/12\/logo-g2.svg\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"5 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u00ab J\u2019appr\u00e9cie vraiment l\u2019interface utilisateur de MightyCall ; elle est rapide et facile \u00e0 configurer. Il ne m\u2019a fallu qu\u2019environ dix minutes pour commencer, et j\u2019ai pu passer des appels presque imm\u00e9diatement. \u00bb<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">David W.<\/span><span class=\"review-card__tag review-card__tag--gray\">Petite entreprise<\/span><\/div><p class=\"review-card__company\">CEO<\/p><p class=\"review-card__position\">(50 employ\u00e9s ou moins)<\/p><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"ci ci--sticky wp-block-cloudtalk-content-item\"><div class=\"ci__header\"><img decoding=\"async\" class=\"ci__icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2022\/11\/mightycall_full.svg\" alt=\"\" width=\"32\" height=\"32\" loading=\"lazy\" \/><span class=\"ci__name\">MightyCall<\/span><\/div><div class=\"ci__items\"><div class=\"ci__item\"><span class=\"ci__label\">Fond\u00e9e en<\/span><span class=\"ci__value\">2013<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Taille de l\u2019\u00e9quipe<\/span><span class=\"ci__value\">50-80 employ\u00e9s<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Couverture<\/span><span class=\"ci__value\">85 pays<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Note G2<\/span><span class=\"ci__value\">4.4\/5<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Prix de d\u00e9part<\/span><span class=\"ci__value\">\u20ac20 par utilisateur\/mois (annuel, 3 utilisateurs minimum)<\/span><\/div><\/div><\/div><\/div>\n<\/div>\n\n\n<div class=\"wp-block-cloudtalk-homepage-hero-section wp-block-cloudtalk-homepage-hero-section\"><div class=\"homepage-hero-section homepage-hero-section--has-top-border\"><div class=\"homepage-hero-section__content\"><div class=\"homepage-hero-section__tags\"><span class=\"homepage-hero-section__tag\"><span>CloudTalk &#8211; #1 MightyCall Alternative<\/span><\/span><span class=\"homepage-hero-section__tag homepage-hero-section__tag--highlighted\"><img loading=\"lazy\" decoding=\"async\" class=\"homepage-hero-section__tag-icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"\" width=\"16\" height=\"16\" \/><span>2026 Spring Leader<\/span><\/span><\/div><div class=\"homepage-hero-section__headline\"><h2>Vous cherchez une alternative \u00e0 MightyCall ?<\/h2><\/div><div class=\"homepage-hero-section__description\"><p>D\u00e9couvrez pourquoi 5,500+ entreprises sont pass\u00e9es \u00e0 CloudTalk pour une qualit\u00e9 d\u2019appel sup\u00e9rieure et des fonctionnalit\u00e9s bas\u00e9es sur l\u2019IA.<\/p><\/div><div class=\"homepage-hero-section__buttons\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" class=\"btn btn-regular btn-secondary\">Demander une d\u00e9mo<\/a><a href=\"https:\/\/www.cloudtalk.io\/mighty-call-alternative\/\" class=\"btn btn-regular btn-ghost\">Voir la comparaison<\/a><\/div><div class=\"homepage-hero-section__logo-carousel\"><div class=\"wp-block-cloudtalk-logo-carousel wp-block-cloudtalk-logo-carousel\"><\/div><\/div><div class=\"homepage-hero-section__image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Product_Design.png\" alt=\"Hero image\" \/><div class=\"homepage-hero-section__video-blocks\"><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--1\"><div class=\"homepage-hero-section__video-text\">Ajouter des int\u00e9grations favorites<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Integracie_184x60.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--2\"><div class=\"homepage-hero-section__video-text\">Obtenir des num\u00e9ros locaux<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Numbers_184x89.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--3\"><div class=\"homepage-hero-section__video-text\">Ajouter des agents vocaux IA<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Video_184x109.mp4\" autoplay loop playsinline muted><\/video><\/div><\/div><\/div><div class=\"homepage-hero-section__feature-highlights\"><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"22\" viewBox=\"0 0 23 22\" fill=\"none\"><path d=\"M14.5 2.5V1M18.4393 3.56066L19.5 2.5M19.5103 7.5H21.0103M20.9506 12C20.4489 17.0533 16.1853 21 11 21C5.47715 21 1 16.5228 1 11C1 5.81465 4.94668 1.5511 10 1.04938M11 7H15V11M14.6197 7C12.2653 10.3276 8.38636 12.5 4 12.5C2.9971 12.5 2.02072 12.3864 1.08302 12.1715\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Tr\u00e8s bien not\u00e9 sur G2<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Constamment bien not\u00e9 sur G2, CloudTalk aide les \u00e9quipes \u00e0 monter en puissance plus rapidement, \u00e0 \u00e9viter la complexit\u00e9 et \u00e0 s\u2019appuyer sur un syst\u00e8me t\u00e9l\u00e9phonique qui fonctionne comme pr\u00e9vu d\u00e8s le premier jour.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 16C12.866 16 16 12.866 16 9C16 5.13401 12.866 2 9 2C5.13401 2 2 5.13401 2 9C2 12.866 5.13401 16 9 16Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M15 22C18.866 22 22 18.866 22 15C22 11.134 18.866 8 15 8C11.134 8 8 11.134 8 15C8 18.866 11.134 22 15 22Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Plus de 100 int\u00e9grations<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Votre CRM, votre helpdesk et vos outils de vente communiquent d\u00e9j\u00e0 entre eux. CloudTalk se joint \u00e0 la conversation et la rend beaucoup plus productive.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M2.68675 15.6451L4.59494 14.5435C4.6983 14.4839 4.8196 14.4631 4.9369 14.4851L8.6914 15.1878C8.99995 15.2455 9.28478 15.008 9.28338 14.6941L9.26876 11.4045C9.26836 11.3151 9.29193 11.2272 9.33701 11.15L11.2317 7.90621C11.3303 7.73739 11.3215 7.52658 11.2091 7.3666L8.01892 2.82568M19.0002 4.85905C13.5002 7.50004 16.5 11 17.5002 11.5C19.3773 12.4384 21.9876 12.5 21.9876 12.5C21.9958 12.3344 22 12.1677 22 12C22 6.47715 17.5228 2 12 2C6.47715 2 2 6.47715 2 12C2 17.5228 6.47715 22 12 22C12.1677 22 12.3344 21.9959 12.5 21.9877M16.7578 21.9398L13.591 13.591L21.9398 16.7578L18.2376 18.2376L16.7578 21.9398Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Couverture dans plus de 160 pays<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Que ce soit \u00e0 c\u00f4t\u00e9 de chez vous ou \u00e0 l\u2019autre bout du monde, CloudTalk garantit que vos appels sont clairs, locaux et pr\u00eats \u00e0 \u00e9voluer avec votre entreprise.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<section class=\"cs cs--bg-gradient-to-blue cs--layout-stacked wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">CloudTalk vs MightyCall : Comparaison<\/h2><p class=\"cs__description\">D\u00e9couvrez comment CloudTalk offre une technologie avanc\u00e9e et une meilleure \u00e9volutivit\u00e9 pour la croissance de votre entreprise.<\/p><\/div><\/div>\n<div class=\"cs__content\"><div class=\"wp-block-cloudtalk-before-after-table\"><div class=\"bat__table\"><div class=\"bat__row bat__row--header\"><div class=\"bat__cell bat__cell--label\"><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__column-header\">MightyCall<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__column-header\">CloudTalk<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Objectif principal<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Micro &amp; petites entreprises : Un syst\u00e8me simple con\u00e7u pour les \u00e9quipes \u00e0 faible volume.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Syst\u00e8me t\u00e9l\u00e9phonique IA \u00e9volutif : Con\u00e7u pour les petites et moyennes entreprises, ainsi que les \u00e9quipes de vente et de support \u00e0 forte croissance.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Minimum d\u2019utilisateurs<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Minimum obligatoire de 3 utilisateurs sur tous les forfaits (vous payez pour 3 m\u00eame si vous \u00eates une \u00e9quipe de 1 ou 2).<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Pas d\u2019exigence de si\u00e8ge utilisateur minimum : Ne payez que pour les licences dont vous avez r\u00e9ellement besoin.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Intelligence IA<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">IA basique : Se concentre sur les transcriptions d\u2019appels et les r\u00e9sum\u00e9s de base.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">\u00c9cosyst\u00e8me IA avanc\u00e9 : Comprend des agents vocaux IA, le suivi des \u00e9motions et une analyse approfondie des sentiments.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Routage &amp; logique<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Organigramme visuel : intuitif mais limit\u00e9 aux conditions de routage de base.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Concepteur de flux d\u2019appels avanc\u00e9 : plus de 20 conditions programmables, y compris le routage bas\u00e9 sur les comp\u00e9tences.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Routage entrant<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">IVR de base ; manque de logique multi-niveau avanc\u00e9e et de routage bas\u00e9 sur les comp\u00e9tences.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Concepteur de flux d\u2019appels avanc\u00e9 : routage visuel par glisser-d\u00e9poser avec plus de 20 conditions.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Analyses<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Rapports standard : statistiques de base sur la dur\u00e9e des appels et les appels manqu\u00e9s.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Analyses professionnelles : tableaux de bord en temps r\u00e9el, surveillance des SLA et rapports personnalis\u00e9s pour les responsables.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Port\u00e9e mondiale<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Limit\u00e9 : 85 pays, ax\u00e9 sur les \u00c9tats-Unis\/Canada ; les num\u00e9ros internationaux sont disponibles dans moins de pays.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Op\u00e9rateur mondial : num\u00e9ros locaux et gratuits dans plus de 160 pays \u00e0 travers le monde.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Int\u00e9grations<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">~7 int\u00e9grations natives : synchronisation de base avec seulement quelques CRM tels que HubSpot, Salesforce et Zapier.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Connectivit\u00e9 d\u2019entreprise : 100+ int\u00e9grations disponibles avec divers syst\u00e8mes CRM populaires.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Support<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Support standard ; centre d\u2019aide, documents t\u00e9l\u00e9chargeables, page de statut<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Support 24\/7 : assistance de premier ordre avec des gestionnaires de compte d\u00e9di\u00e9s pour les grandes \u00e9quipes. Leader G2 en satisfaction client.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Tarification<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">D\u00e8s \u20ac20 utilisateur\/mois, factur\u00e9 annuellement minimum 3 utilisateurs<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">D\u00e8s \u20ac25 utilisateur\/mois, sans minimum d\u2019utilisateurs, vous permettant de ne payer que pour les licences que vous utilisez r\u00e9ellement + offrant un essai gratuit<\/span><\/div><\/div><\/div><div class=\"bat__slider\" aria-label=\"Comparison cards\"><div class=\"bat__slider-track\"><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Objectif principal<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>MightyCall:<\/strong> Micro &amp; petites entreprises : Un syst\u00e8me simple con\u00e7u pour les \u00e9quipes \u00e0 faible volume.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Syst\u00e8me t\u00e9l\u00e9phonique IA \u00e9volutif : Con\u00e7u pour les petites et moyennes entreprises, ainsi que les \u00e9quipes de vente et de support \u00e0 forte croissance.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Minimum d\u2019utilisateurs<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>MightyCall:<\/strong> Minimum obligatoire de 3 utilisateurs sur tous les forfaits (vous payez pour 3 m\u00eame si vous \u00eates une \u00e9quipe de 1 ou 2).<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Pas d\u2019exigence de si\u00e8ge utilisateur minimum : Ne payez que pour les licences dont vous avez r\u00e9ellement besoin.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Intelligence IA<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>MightyCall:<\/strong> IA basique : Se concentre sur les transcriptions d\u2019appels et les r\u00e9sum\u00e9s de base.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> \u00c9cosyst\u00e8me IA avanc\u00e9 : Comprend des agents vocaux IA, le suivi des \u00e9motions et une analyse approfondie des sentiments.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Routage &amp; logique<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>MightyCall:<\/strong> Organigramme visuel : intuitif mais limit\u00e9 aux conditions de routage de base.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Concepteur de flux d\u2019appels avanc\u00e9 : plus de 20 conditions programmables, y compris le routage bas\u00e9 sur les comp\u00e9tences.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Routage entrant<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>MightyCall:<\/strong> IVR de base ; manque de logique multi-niveau avanc\u00e9e et de routage bas\u00e9 sur les comp\u00e9tences.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Concepteur de flux d\u2019appels avanc\u00e9 : routage visuel par glisser-d\u00e9poser avec plus de 20 conditions.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Analyses<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>MightyCall:<\/strong> Rapports standard : statistiques de base sur la dur\u00e9e des appels et les appels manqu\u00e9s.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Analyses professionnelles : tableaux de bord en temps r\u00e9el, surveillance des SLA et rapports personnalis\u00e9s pour les responsables.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Port\u00e9e mondiale<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>MightyCall:<\/strong> Limit\u00e9 : 85 pays, ax\u00e9 sur les \u00c9tats-Unis\/Canada ; les num\u00e9ros internationaux sont disponibles dans moins de pays.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Op\u00e9rateur mondial : num\u00e9ros locaux et gratuits dans plus de 160 pays \u00e0 travers le monde.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Int\u00e9grations<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>MightyCall:<\/strong> ~7 int\u00e9grations natives : synchronisation de base avec seulement quelques CRM tels que HubSpot, Salesforce et Zapier.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Connectivit\u00e9 d\u2019entreprise : 100+ int\u00e9grations disponibles avec divers syst\u00e8mes CRM populaires.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Support<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>MightyCall:<\/strong> Support standard ; centre d\u2019aide, documents t\u00e9l\u00e9chargeables, page de statut<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Support 24\/7 : assistance de premier ordre avec des gestionnaires de compte d\u00e9di\u00e9s pour les grandes \u00e9quipes. Leader G2 en satisfaction client.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Tarification<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>MightyCall:<\/strong> D\u00e8s \u20ac20 utilisateur\/mois, factur\u00e9 annuellement minimum 3 utilisateurs<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> D\u00e8s \u20ac25 utilisateur\/mois, sans minimum d\u2019utilisateurs, vous permettant de ne payer que pour les licences que vous utilisez r\u00e9ellement + offrant un essai gratuit<\/span><\/div><\/div><\/div><div class=\"bat__slider-dots\" role=\"tablist\" aria-label=\"Slide navigation\"><\/div><\/div><\/div><\/div>\n<\/div><\/section>\n\n<section class=\"cs cs--bg-white cs--layout-inline cs--has-top-border wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">Pourquoi choisir CloudTalk plut\u00f4t que MightyCall<\/h2><p class=\"cs__description\">D\u00e9couvrez les fonctionnalit\u00e9s de qualit\u00e9 professionnelle qui distinguent CloudTalk des syst\u00e8mes t\u00e9l\u00e9phoniques virtuels de base.<\/p><\/div><\/div>\n<div class=\"cs__content\"><div style=\"--fcg-cols: 3\" class=\"fcg wp-block-cloudtalk-feature-card-grid\"><div class=\"fcg__grid\"><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M20 21C20 19.6044 20 18.9067 19.8278 18.3389C19.44 17.0605 18.4395 16.06 17.1611 15.6722C16.5933 15.5 15.8956 15.5 14.5 15.5H9.5C8.10444 15.5 7.40665 15.5 6.83886 15.6722C5.56045 16.06 4.56004 17.0605 4.17224 18.3389C4 18.9067 4 19.6044 4 21M16.5 7.5C16.5 9.98528 14.4853 12 12 12C9.51472 12 7.5 9.98528 7.5 7.5C7.5 5.01472 9.51472 3 12 3C14.4853 3 16.5 5.01472 16.5 7.5Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Agents vocaux IA proactifs<\/h3><p class=\"fc__desc\">Les <a href=\"https:\/\/www.cloudtalk.io\/fr\/agents-vocaux-ia\/\">agents vocaux IA<\/a> de CloudTalk peuvent g\u00e9rer de mani\u00e8re proactive les requ\u00eates courantes des utilisateurs, les demandes entrantes ou passer des appels de suivi sortants, g\u00e9rant des conversations enti\u00e8res sans intervention humaine.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M20.9996 8V3M20.9996 3H15.9996M20.9996 3L14.9996 9M10.2266 13.8631C9.02506 12.6615 8.07627 11.3028 7.38028 9.85323C7.32041 9.72854 7.29048 9.66619 7.26748 9.5873C7.18576 9.30695 7.24446 8.96269 7.41447 8.72526C7.46231 8.65845 7.51947 8.60129 7.63378 8.48698C7.98338 8.13737 8.15819 7.96257 8.27247 7.78679C8.70347 7.1239 8.70347 6.26932 8.27247 5.60643C8.15819 5.43065 7.98338 5.25585 7.63378 4.90624L7.43891 4.71137C6.90747 4.17993 6.64174 3.91421 6.35636 3.76987C5.7888 3.4828 5.11854 3.4828 4.55098 3.76987C4.2656 3.91421 3.99987 4.17993 3.46843 4.71137L3.3108 4.86901C2.78117 5.39863 2.51636 5.66344 2.31411 6.02348C2.08969 6.42298 1.92833 7.04347 1.9297 7.5017C1.93092 7.91464 2.01103 8.19687 2.17124 8.76131C3.03221 11.7947 4.65668 14.6571 7.04466 17.045C9.43264 19.433 12.295 21.0575 15.3284 21.9185C15.8928 22.0787 16.1751 22.1588 16.588 22.16C17.0462 22.1614 17.6667 22 18.0662 21.7756C18.4263 21.5733 18.6911 21.3085 19.2207 20.7789L19.3783 20.6213C19.9098 20.0898 20.1755 19.8241 20.3198 19.5387C20.6069 18.9712 20.6069 18.3009 20.3198 17.7333C20.1755 17.448 19.9098 17.1822 19.3783 16.6508L19.1835 16.4559C18.8339 16.1063 18.6591 15.9315 18.4833 15.8172C17.8204 15.3862 16.9658 15.3862 16.3029 15.8172C16.1271 15.9315 15.9523 16.1063 15.6027 16.4559C15.4884 16.5702 15.4313 16.6274 15.3644 16.6752C15.127 16.8453 14.7828 16.904 14.5024 16.8222C14.4235 16.7992 14.3612 16.7693 14.2365 16.7094C12.7869 16.0134 11.4282 15.0646 10.2266 13.8631Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Suivi avanc\u00e9 des sentiments<\/h3><p class=\"fc__desc\">L\u2019<a href=\"https:\/\/www.cloudtalk.io\/fr\/analyse-des-sentiments\/\">analyse des sentiments<\/a> de CloudTalk d\u00e9code le <em>ton \u00e9motionnel<\/em> de chaque interaction. En d\u00e9tectant la frustration ou la satisfaction du client en temps r\u00e9el, CloudTalk permet aux responsables d\u2019intervenir exactement quand cela est n\u00e9cessaire.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M16 8V5L19 2L20 4L22 5L19 8H16ZM16 8L12 11.9999M22 12C22 17.5228 17.5228 22 12 22C6.47715 22 2 17.5228 2 12C2 6.47715 6.47715 2 12 2M17 12C17 14.7614 14.7614 17 12 17C9.23858 17 7 14.7614 7 12C7 9.23858 9.23858 7 12 7\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Infrastructure d\u2019op\u00e9rateur mondial<\/h3><p class=\"fc__desc\">CloudTalk op\u00e8re en tant qu\u2019<a href=\"https:\/\/www.cloudtalk.io\/cloud-phone-system\/\">op\u00e9rateur mondial<\/a>, fournissant des num\u00e9ros locaux et gratuits dans 180 pays. Pour les \u00e9quipes qui se d\u00e9veloppent au-del\u00e0 des \u00c9tats-Unis et du Canada, CloudTalk offre une pr\u00e9sence localis\u00e9e et des appels de qualit\u00e9 internationale.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M19 21V15M16 18H22M12 15H8C6.13623 15 5.20435 15 4.46927 15.3045C3.48915 15.7105 2.71046 16.4892 2.30448 17.4693C2 18.2044 2 19.1362 2 21M15.5 3.29076C16.9659 3.88415 18 5.32131 18 7C18 8.67869 16.9659 10.1159 15.5 10.7092M13.5 7C13.5 9.20914 11.7091 11 9.5 11C7.29086 11 5.5 9.20914 5.5 7C5.5 4.79086 7.29086 3 9.5 3C11.7091 3 13.5 4.79086 13.5 7Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Routage avanc\u00e9 bas\u00e9 sur les comp\u00e9tences<\/h3><p class=\"fc__desc\">CloudTalk propose un <a href=\"https:\/\/www.cloudtalk.io\/fr\/outils-de-centre-dappels\/logiciel-de-routage-base-sur-les-competences-ameliorer-lefficacite-du-routage-des-agents\/\">routage bas\u00e9 sur les comp\u00e9tences<\/a>, qui utilise des donn\u00e9es complexes pour diriger les appels vers l\u2019agent poss\u00e9dant la plus grande expertise, des comp\u00e9tences linguistiques sp\u00e9cifiques ou le meilleur historique pour un probl\u00e8me particulier \u2014 essentiel pour les \u00e9quipes de support tr\u00e8s performantes.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M12 2C13.3132 2 14.6136 2.25866 15.8268 2.76121C17.0401 3.26375 18.1425 4.00035 19.0711 4.92893C19.9997 5.85752 20.7363 6.95991 21.2388 8.17317C21.7413 9.38643 22 10.6868 22 12M12 2V12M12 2C6.47715 2 2 6.47715 2 12C2 17.5228 6.47715 22 12 22C17.5228 22 22 17.5229 22 12M12 2C17.5228 2 22 6.47716 22 12M22 12L12 12M22 12C22 13.5781 21.6265 15.1338 20.9101 16.5399C20.1936 17.946 19.1546 19.1626 17.8779 20.0902L12 12\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Z\u00e9ro \u00ab taxe de si\u00e8ge \u00bb pour les petites \u00e9quipes<\/h3><p class=\"fc__desc\">CloudTalk offre une flexibilit\u00e9 totale sans exigences de si\u00e8ges, vous permettant de ne payer que pour les<a href=\"https:\/\/www.cloudtalk.io\/fr\/tarification-de-logiciel-de-centre-dappels\/\"> licences<\/a> que vous utilisez r\u00e9ellement d\u00e8s le premier jour. Aucun si\u00e8ge minimum requis, pas de frais cach\u00e9s, pas de taxes suppl\u00e9mentaires.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M7 22V11M2 13V20C2 21.1046 2.89543 22 4 22H17.4262C18.907 22 20.1662 20.9197 20.3914 19.4562L21.4683 12.4562C21.7479 10.6389 20.3418 9 18.5032 9H15C14.4477 9 14 8.55228 14 8V4.46584C14 3.10399 12.896 2 11.5342 2C11.2093 2 10.915 2.1913 10.7831 2.48812L7.26394 10.4061C7.10344 10.7673 6.74532 11 6.35013 11H4C2.89543 11 2 11.8954 2 13Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Surveillance de la qualit\u00e9 en temps r\u00e9el<\/h3><p class=\"fc__desc\">Le <a href=\"https:\/\/www.cloudtalk.io\/analytics\/\">tableau de bord en temps r\u00e9el<\/a> et les outils de coaching en direct comme le \u00ab chuchotement \u00bb et l\u2019\u00ab intervention \u00bb sont profond\u00e9ment int\u00e9gr\u00e9s aux analyses de performance. Cette suite est con\u00e7ue pour les centres d\u2019appels qui ont besoin de suivre en direct le respect des SLA et l\u2019occupation des agents.<\/p><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/section>\n\n<div style=\"--rcc-slides-per-view: 2;\" class=\"wp-block-cloudtalk-review-card-carousel rcc--has-top-border wp-block-cloudtalk-review-card-carousel\" data-display-mode=\"section\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">Entreprises qui sont pass\u00e9es \u00e0 CloudTalk<\/h2><p class=\"rcc__description\">Lisez les t\u00e9moignages authentiques d\u2019entreprises qui ont d\u00e9cid\u00e9 de passer \u00e0 CloudTalk et qui y sont rest\u00e9es.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u00ab Nous manquions 60 \u00e0 80 % des appels parce que nous ne pouvions tout simplement pas y r\u00e9pondre assez vite. C\u2019est l\u00e0 que nous avons su que quelque chose devait changer. \u00bb<br><br>\u00ab Nous avons test\u00e9 plusieurs fournisseurs, mais CloudTalk s\u2019est imm\u00e9diatement d\u00e9marqu\u00e9. Il offrait la flexibilit\u00e9 et les analyses dont nous avions besoin, et l\u2019exp\u00e9rience \u00e9tait tout simplement la bonne. \u00bb<br><br>\u00ab CloudTalk n\u2019a pas seulement am\u00e9lior\u00e9 notre flux de travail, il a chang\u00e9 notre fa\u00e7on de penser la r\u00e9ussite client. Maintenant, nous ne nous contentons pas de r\u00e9pondre aux appels. Nous faisons en sorte que chaque conversation compte. \u00bb<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Flor Bogdanova<\/cite><p class=\"social-proof-block__position\">Responsable du succ\u00e8s client chez Bit2Me<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">85 %<\/span><span class=\"social-proof-block__statistic-description\">&lt;strong&gt;R\u00e9duction des temps d\u2019attente&lt;\/strong&gt;<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">10x<\/span><span class=\"social-proof-block__statistic-description\">&lt;strong&gt;Croissance de l\u2019\u00e9quipe de support&lt;\/strong&gt;<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/06\/BrandBit2Me-SizeL-BackgroundDefault-Transparent-Case-StudyOff-HoverOff.png\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/fr\/customer-stories\/bit2me\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u00ab Nous n\u2019avions aucun moyen coh\u00e9rent de consulter l\u2019historique complet des conversations d\u2019un client. Cela rendait plus difficile d\u2019anticiper les besoins ou d\u2019intervenir t\u00f4t lorsque des probl\u00e8mes surgissaient. \u00bb<br><br>\u00ab Avec CloudTalk, c\u2019est simple. Nous avons l\u2019extension Chrome, nous s\u00e9lectionnons la liste des num\u00e9ros que nous voulons appeler, nous les envoyons \u00e0 l\u2019application \u2013 et c\u2019est tout. Avec d\u2019autres fournisseurs, il y avait plus d\u2019\u00e9tapes et plus de frictions. \u00bb<br><br>\u00ab CloudTalk nous donne les outils pour suivre les interactions clients et coacher avec de vraies conversations. \u00bb<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Andr\u00e9s Garz\u00f3n<\/cite><p class=\"social-proof-block__position\">Responsable de la gestion de compte chez Pipedrive<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">100 %<\/span><span class=\"social-proof-block__statistic-description\">Activit\u00e9 d\u2019appel automatiquement enregistr\u00e9e dans Pipedrive<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">270+<\/span><span class=\"social-proof-block__statistic-description\">Appels mensuels par les meilleurs SDR avec visibilit\u00e9 du temps de conversation<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/11\/BrandPipedrive-VersionDark-Gray.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/fr\/customer-stories\/pipedrive\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u00ab Les gens ne r\u00e9pondaient pas autant lorsque nous n\u2019avions pas de num\u00e9ro local. Sur CloudTalk, vous pouvez r\u00e9ellement voir l\u2019heure exacte pour eux, donc parfois je n\u2019appelle pas les gens quand ils dorment. \u00bb<br><br>\u00ab Ce n\u2019est pas compliqu\u00e9 comme GHL o\u00f9 vous avez tout le reste et puis la fonction d\u2019appel en haut \u00e0 droite. Celui-ci est juste pour les appels. Cela garde les choses simples et claires. \u00bb<br><br>\u00ab Nous avons constat\u00e9 une am\u00e9lioration d\u2019environ 2 \u00e0 3 fois de l\u2019efficacit\u00e9 des appels et du taux de r\u00e9servation apr\u00e8s \u00eatre pass\u00e9s \u00e0 CloudTalk. \u00bb<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Prince Zerihun<\/cite><p class=\"social-proof-block__position\">SDR chez Kourse<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">2x<\/span><span class=\"social-proof-block__statistic-description\">Am\u00e9lioration du taux de prise d\u2019appel<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">3x<\/span><span class=\"social-proof-block__statistic-description\">Plus de r\u00e9unions r\u00e9serv\u00e9es par appel<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/kourse-2.png\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/kourse\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-faq wp-block-cloudtalk-faq--white wp-block-cloudtalk-faq--has-top-border wp-block-cloudtalk-faq-v2\" data-display-mode=\"section\"><div class=\"faq-block\"><div class=\"faq-block__header\"><h2 class=\"faq-block__title\">Frequently Asked Questions<\/h2><\/div><div class=\"faq-block__items\"><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-21\"><h3 class=\"faq-item__question-text\">Qu\u2019est-ce que MightyCall ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-21\"><div class=\"faq-item__answer\"><p>MightyCall est un <a href=\"https:\/\/www.cloudtalk.io\/virtual-phone-system\/\">syst\u00e8me t\u00e9l\u00e9phonique virtuel<\/a> con\u00e7u pour les <a href=\"https:\/\/www.cloudtalk.io\/blog\/cloud-phone-system\/\">petites entreprises<\/a>, les auto-entrepreneurs et les micro-\u00e9quipes. Il fournit des outils de communication essentiels comme un <a href=\"https:\/\/www.cloudtalk.io\/fr\/concepteur-de-flux-dappels\/\">concepteur de flux d\u2019appels<\/a> visuel, des <a href=\"https:\/\/www.cloudtalk.io\/fr\/messages-sms\/\">SMS professionnels<\/a> et des capacit\u00e9s de <a href=\"https:\/\/www.cloudtalk.io\/auto-dialer\/\">num\u00e9rotation automatique<\/a> de base. Il est principalement utilis\u00e9 par les \u00e9quipes en Am\u00e9rique du Nord \u00e0 la recherche d\u2019une solution simple, bas\u00e9e sur navigateur, pour g\u00e9rer leurs appels professionnels quotidiens et leurs SMS.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-22\"><h3 class=\"faq-item__question-text\">\u00c0 qui s\u2019adresse MightyCall ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-22\"><div class=\"faq-item__answer\"><p>MightyCall est le mieux adapt\u00e9 aux petites \u00e9quipes (PME) et aux startups qui ont besoin d\u2019un syst\u00e8me t\u00e9l\u00e9phonique facile \u00e0 configurer sans les exigences complexes des grandes entreprises. C\u2019est un choix populaire pour les <a href=\"https:\/\/www.cloudtalk.io\/ai-voice-agent-for-real-estate\/\">agents immobiliers<\/a>, les <a href=\"https:\/\/www.cloudtalk.io\/phone-system-for-healthcare\/\">cliniques<\/a> locales et les petits prestataires de services. Cependant, pour les entreprises qui n\u00e9cessitent des <a href=\"https:\/\/www.cloudtalk.io\/fr\/conversation-intelligente-alimentee-par-lia\/\">analyses IA<\/a> approfondies, une \u00e9volutivit\u00e9 mondiale ou des <a href=\"https:\/\/www.cloudtalk.io\/fr\/logiciel-de-centre-dappels-sortants\/\">outils d\u2019appels sortants \u00e0 fort volume<\/a>, il pourrait manquer de la profondeur technique n\u00e9cessaire.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-23\"><h3 class=\"faq-item__question-text\">Comment l\u2019IA de MightyCall se compare-t-elle \u00e0 celle de CloudTalk ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-23\"><div class=\"faq-item__answer\"><p>L\u2019IA de MightyCall est principalement descriptive, se concentrant sur les t\u00e2ches de productivit\u00e9 comme les <a href=\"https:\/\/www.cloudtalk.io\/fr\/outils-de-centre-dappels\/transcription-des-appels\/\">transcriptions d\u2019appels<\/a> et les <a href=\"https:\/\/www.cloudtalk.io\/fr\/balises-de-resume-d-appel-automatique\/\">r\u00e9sum\u00e9s<\/a> automatis\u00e9s. L\u2019IA de CloudTalk est proactive et analytique ; elle comprend des <a href=\"https:\/\/www.cloudtalk.io\/fr\/agents-vocaux-ia\/\">agents vocaux IA<\/a> capables de g\u00e9rer des appels entiers et une <a href=\"https:\/\/www.cloudtalk.io\/fr\/analyse-des-sentiments\/\">analyse des sentiments<\/a> qui suit le ton \u00e9motionnel de chaque conversation \u2014 des fonctionnalit\u00e9s qui fournissent une intelligence d\u2019affaires beaucoup plus approfondie que les transcriptions standard.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-24\"><h3 class=\"faq-item__question-text\">Puis-je utiliser MightyCall pour l\u2019expansion commerciale internationale ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-24\"><div class=\"faq-item__answer\"><p>Bien que MightyCall prenne en charge les appels internationaux, son infrastructure est fortement optimis\u00e9e pour les \u00c9tats-Unis et le Canada. Sa s\u00e9lection de <a href=\"https:\/\/www.cloudtalk.io\/fr\/numeros-de-telephone-internationaux-pour-votre-centre-dappels\/\">num\u00e9ros locaux internationaux<\/a> est limit\u00e9e \u00e0 environ 85 pays. CloudTalk est un op\u00e9rateur mondial d\u00e9di\u00e9 fournissant des num\u00e9ros locaux, nationaux et gratuits dans 180 pays, ce qui en fait le choix sup\u00e9rieur pour les entreprises ayant des ambitions mondiales.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-25\"><h3 class=\"faq-item__question-text\">L\u2019\u00ab Organigramme visuel \u00bb de MightyCall est-il meilleur que le Concepteur de flux d\u2019appels de CloudTalk ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-25\"><div class=\"faq-item__answer\"><p>L\u2019organigramme de MightyCall est tr\u00e8s appr\u00e9ci\u00e9 pour sa simplicit\u00e9 et sa facilit\u00e9 d\u2019utilisation, ce qui le rend parfait pour le routage de base. Cependant, le <a href=\"https:\/\/www.cloudtalk.io\/fr\/concepteur-de-flux-dappels\/\">Concepteur de flux d\u2019appels<\/a> de CloudTalk est con\u00e7u pour la complexit\u00e9 ; il offre plus de 20 conditions programmables, y compris le <a href=\"https:\/\/www.cloudtalk.io\/fr\/outils-de-centre-dappels\/logiciel-de-routage-base-sur-les-competences-ameliorer-lefficacite-du-routage-des-agents\/\">routage bas\u00e9 sur les comp\u00e9tences<\/a> et des d\u00e9clencheurs d\u2019API sophistiqu\u00e9s que l\u2019interface plus simple de MightyCall ne peut pas ex\u00e9cuter.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-26\"><h3 class=\"faq-item__question-text\">MightyCall a-t-il une exigence minimale d\u2019utilisateurs ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-26\"><div class=\"faq-item__answer\"><p>Oui. En 2026, MightyCall continue d\u2019imposer un minimum obligatoire de 3 utilisateurs sur tous ses plans d\u2019abonnement. Cela signifie que m\u00eame si vous \u00eates un utilisateur solo ou une \u00e9quipe de deux, vous devez payer pour trois si\u00e8ges. CloudTalk, en revanche, offre une <a href=\"https:\/\/www.cloudtalk.io\/fr\/tarification-de-logiciel-de-centre-dappels\/\">tarification<\/a> transparente et une flexibilit\u00e9 totale sans minimum de si\u00e8ges, vous permettant de ne payer que pour les licences dont vous avez r\u00e9ellement besoin.<br><\/p><\/div><\/div><\/div><\/div><div class=\"faq-block__cta\"><div class=\"faq-block__cta-image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/Avatar-group.png\" alt=\"\" \/><\/div><div class=\"faq-block__cta-content\"><h3 class=\"faq-block__cta-title\">Encore des questions ?<\/h3><p class=\"faq-block__cta-description\">Vous ne trouvez pas la r\u00e9ponse que vous cherchez ? N\u2019h\u00e9sitez pas \u00e0 discuter avec notre \u00e9quipe amicale.<\/p><div class=\"faq-block__cta-button\"><a href=\"https:\/\/www.cloudtalk.io\/demo-b\/\" class=\"btn btn-primary\">Nous contacter<\/a><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"demo-ab-block--section wp-block-cloudtalk-demo-ab\"><div class=\"demo-ab-block\"><div class=\"demo-ab-block__hero\"><div class=\"demo-ab-block__hero-content\"><h2 class=\"demo-ab-block__heading\">Pr\u00eat \u00e0 exp\u00e9rimenter une qualit\u00e9 d\u2019appel sup\u00e9rieure ?<\/h2><p class=\"demo-ab-block__hero-paragraph\">Rejoignez plus de 4 000 entreprises qui font confiance \u00e0 CloudTalk pour leurs appels de vente et de support. D\u00e9couvrez pourquoi CloudTalk offre de meilleurs r\u00e9sultats que MightyCall.<\/p><div class=\"demo-ab-block__list-wrapper\"><\/div><\/div><\/div><div class=\"demo-ab-block__form-section\"><div class=\"demo-ab-block__form-wrap\"><div class=\"demo-ab-block__form-content demo-form\">\n<div class=\"ct-demo-form\">\n<!--[if lte IE 8]>\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2-legacy.js\"><\/script>\n<![endif]-->\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2.js\"><\/script>\n<script>\n\nlet searchParams = new URLSearchParams(window.location.search);\nsearchParams.has('filled_email');\nlet emailVal = searchParams.get('filled_email');\n\nhbspt.forms.create({\n\tregion: \"na1\",\n\tportalId: \"6195055\",\n\tformId: \"209cca80-551b-4b65-ae93-766d7218210e\",\n    onFormReady: function($form) {\n        $form.attr(\"data-default-form-id\", \"866072\");\n        if(emailVal) {\n            $form.find('input[name=\"email\"]').val(emailVal).change(); \n        }\n    },\n    onFormSubmit: function (form) {\n        window.dataLayer = window.dataLayer || [];\t \n        dataLayer.push({\n            'event': 'demoFormSubmitted',\n            'registrationFirstName': form.find(\"[name=firstname]\").val(),\n            'registrationLastName': form.find(\"[name=lastname]\").val(),\n            'registrationEmail': form.find(\"[name=email]\").val(),\n            'registrationPhoneNumber': form.find(\"[name=phone]\").val(),\n            'registrationUserNumber': form.find(\"[name=demo__users]\").find(\":selected\").val()\n        });\n    }\n});\n<\/script>\n<\/div>\n\n<div class=\"ct-referral-form\">\n<script>\n  hbspt.forms.create({\n    portalId: \"6195055\",\n    formId: \"6a618028-e42d-4ae6-bc9b-002fc38cc18a\",\n    region: \"na1\"\n  });\n<\/script>\n<\/div>\n<\/div><div class=\"wp-block-cloudtalk-logo-carousel wp-block-cloudtalk-logo-carousel\"><\/div><\/div><\/div><div 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\/><\/div><div class=\"under-navigation-social-proof-block__card-logo\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/02\/customer3-border.png\" alt=\"Customer\" class=\"under-navigation-social-proof-block__card-logo-image\" \/><\/div><\/div><div class=\"under-navigation-social-proof-block__card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_0)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 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7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_2\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_3)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"under-navigation-social-proof-block__card-content\"><p class=\"under-navigation-social-proof-block__card-number\">4,000+&nbsp;<\/p><p class=\"under-navigation-social-proof-block__card-label\">Clients<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-seo-hero wp-block-cloudtalk-seo-hero\"><div class=\"sh\"><h1 class=\"sh__title\">Avis sur Kixie 2026 :<br>Fonctionnalit\u00e9s, prix et commentaires des utilisateurs<\/h1><p class=\"sh__description\">Vous souhaitez en savoir plus sur Kixie ? D\u00e9couvrez ce que les utilisateurs r\u00e9els disent de leurs outils de vente, de leur plateforme, et voyez comment CloudTalk offre une solution plus polyvalente pour les ventes et le service client.<\/p><div class=\"sh__buttons wp-block-buttons\"><div class=\"wp-block-button btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" class=\"wp-block-button__link wp-element-button\">Obtenir une d\u00e9mo CloudTalk<\/a><\/div><div class=\"wp-block-button btn-ghost btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/kixie-powercall-alternative\/\" class=\"wp-block-button__link wp-element-button\">Alternatives \u00e0 Kixie \u2192<\/a><\/div><\/div><\/div><\/div>\n\n\n<div class=\"wp-block-cloudtalk-row\" style=\"--column-widths:minmax(0, 280px) minmax(660px, 1fr) minmax(0, 280px);--mobile-order-1:2;--mobile-order-2:3;--mobile-order-3:1\">\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"wp-block-cloudtalk-table-of-contents\" data-level-depth=\"3\" data-total-items=\"3\"><div class=\"toc__heading\">Table of contents<\/div><div class=\"toc__list\"><div class=\"toc__item level-2\"><a href=\"#quest-ce-que-kixie\">Qu\u2019est-ce que Kixie ?<\/a><\/div><div class=\"toc__item level-3\"><a href=\"#quelles-sont-les-principales-fonctionnalites-de-kixie\">Quelles sont les principales fonctionnalit\u00e9s de Kixie ?<\/a><\/div><div class=\"toc__item level-2\"><a href=\"#que-disent-les-utilisateurs-de-kixie\">Que disent les utilisateurs de Kixie ?<\/a><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><h2 id=\"quest-ce-que-kixie\" class=\"wp-block-heading\">Qu\u2019est-ce que Kixie ?<\/h2>\n\n<p>Kixie est une plateforme d\u2019engagement commercial con\u00e7ue pour les \u00e9quipes de <a href=\"https:\/\/www.cloudtalk.io\/fr\/logiciel-de-centre-dappels-sortants\/\">vente sortante<\/a> \u00e0 grand volume. Elle s\u2019articule autour d\u2019un PowerDialer multiligne qui appelle jusqu\u2019\u00e0 10 num\u00e9ros simultan\u00e9ment afin de maximiser les taux de connexion. La plateforme offre des <a href=\"https:\/\/www.cloudtalk.io\/fr\/integrations\/\">int\u00e9grations<\/a> avec des CRM comme <a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-dun-centre-dappel-pour-hubspot\/\">HubSpot<\/a><strong> <\/strong>et<strong> <\/strong><a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-de-votre-systeme-telephonique-dans-salesforce\/\">Salesforce<\/a> via une extension Chrome, automatisant l\u2019<a href=\"https:\/\/www.cloudtalk.io\/blog\/best-call-logging-software-sales-teams\/\">enregistrement des appels<\/a> et le <a href=\"https:\/\/www.cloudtalk.io\/fr\/messages-sms\/\">marketing par SMS<\/a>.<\/p>\n\n<p>La plateforme se positionne comme un choix sp\u00e9cialis\u00e9 pour les \u00e9quipes ax\u00e9es sur la prospection rapide, offrant des outils tels que la <a href=\"https:\/\/www.cloudtalk.io\/local-presence-dialer\/\">num\u00e9rotation avec pr\u00e9sence locale<\/a> et la <a href=\"https:\/\/www.cloudtalk.io\/fr\/liste-noire-de-numeros-de-telephone\/\">protection automatis\u00e9e contre les spams<\/a> pour aider les SDR \u00e0 atteindre plus de prospects. En mettant fortement l\u2019accent sur les flux de travail bas\u00e9s sur le navigateur, elle permet aux entreprises de g\u00e9rer leurs strat\u00e9gies de vente sortante et leurs campagnes SMS directement \u00e0 partir de leurs listes de prospects.<\/p>\n\n<p>Pour les organisations qui ont besoin d\u2019un syst\u00e8me impl\u00e9ment\u00e9 rapidement pour des t\u00e2ches purement commerciales, Kixie est une option viable. Cependant, \u00e0 mesure que les exigences augmentent pour inclure des <a href=\"https:\/\/www.cloudtalk.io\/fr\/fonctions\/\">fonctionnalit\u00e9s avanc\u00e9es de centre d\u2019appels<\/a>, le champ d\u2019application de Kixie pourrait \u00eatre trop \u00e9troit. De plus, les \u00e9quipes en croissance signalent souvent des difficult\u00e9s en mati\u00e8re de clart\u00e9 des prix et de temps de r\u00e9ponse du support.<\/p>\n\n\n<div class=\"wp-block-cloudtalk-summary\"><div class=\"summary-block summary-block--sm\"><h3 id=\"quelles-sont-les-principales-fonctionnalites-de-kixie\" class=\"wp-block-heading\">Quelles sont les principales fonctionnalit\u00e9s de Kixie ?<\/h3>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        <strong>PowerDialer multiligne :<\/strong> cette fonctionnalit\u00e9 permet aux agents de composer jusqu\u2019\u00e0 10 num\u00e9ros simultan\u00e9ment.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        <strong>Coaching d\u2019appels en direct :<\/strong> inclut les fonctionnalit\u00e9s \u00ab \u00c9couter \u00bb, \u00ab Chuchoter \u00bb et \u00ab Intervenir \u00bb pour les managers.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        <strong>Extension Chrome PowerCall :<\/strong> un outil bas\u00e9 sur le navigateur qui permet la num\u00e9rotation en un clic et l\u2019utilisation de mod\u00e8les SMS.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        <strong>Int\u00e9gration CRM :<\/strong> Kixie offre une synchronisation en temps r\u00e9el avec des plateformes comme HubSpot et Salesforce.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        <strong>SMS et messagerie int\u00e9gr\u00e9s :<\/strong> la plateforme prend en charge les suivis SMS automatis\u00e9s et la messagerie bidirectionnelle.                    <\/div>\n                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div><\/div><\/div>\n\n\n<h2 id=\"que-disent-les-utilisateurs-de-kixie\" class=\"wp-block-heading\">Que disent les utilisateurs de Kixie ?<\/h2>\n\n<p>Bas\u00e9 sur plus de 1000 avis d\u2019utilisateurs v\u00e9rifi\u00e9s provenant des plateformes de confiance G2 et Capterra.<\/p>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--pros wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude0a Ce que les utilisateurs appr\u00e9cient<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    La facilit\u00e9 d\u2019utilisation de Kixie                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    L\u2019efficacit\u00e9 des appels \u00e0 froid                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Les fonctionnalit\u00e9s SMS et PowerCall qui font gagner du temps                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Les capacit\u00e9s d\u2019automatisation                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u00ab J\u2019ai \u00e9t\u00e9 vraiment surpris par leur rapidit\u00e9 de r\u00e9ponse par rapport \u00e0 8&#215;8 lorsqu\u2019il s\u2019agit de r\u00e9soudre un probl\u00e8me. Cela le place au-dessus de tout autre composeur. Merci pour votre r\u00e9ponse rapide \u00e0 nos demandes. \u00bb<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">Eduardo C.<\/div><div class=\"quote-block__position\">Responsable commercial s\u00e9nior<\/div><\/div><\/div><a href=\"https:\/\/www.g2.com\/products\/kixie-powercall-sms\/reviews\/kixie-powercall-sms-review-11528023?target=_blank&#038;rel=nofollow\u201d\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Voir l\u2019avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--cons wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude24 Ce que les utilisateurs n\u2019appr\u00e9cient pas<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Probl\u00e8mes d\u2019appel qui entravent la communication fluide et la navigation au sein de l\u2019interface de Kixie, ce qui nuit \u00e0 l\u2019efficacit\u00e9 globale.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Probl\u00e8mes de composeur qui affectent n\u00e9gativement l\u2019efficacit\u00e9 des appels et compliquent les transitions entre les appels et la messagerie.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Tarifs peu transparents, incluant des frais cach\u00e9s, une facturation annuelle et des modules compl\u00e9mentaires co\u00fbteux.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Fonctionnalit\u00e9s manquantes comme l\u2019int\u00e9gration de la messagerie \u00e9lectronique et l\u2019ind\u00e9pendance des applications qui affectent la fonctionnalit\u00e9 globale.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Probl\u00e8mes de connexion, affectant la fluidit\u00e9 de la communication et la convivialit\u00e9 globale de Kixie PowerCall &amp; SMS.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u00ab Kixie facture annuellement. Nous avons remarqu\u00e9 la facturation cette ann\u00e9e et r\u00e9alis\u00e9 que nous avions l\u2019intention d\u2019annuler l\u2019un des si\u00e8ges. J\u2019ai contact\u00e9 le support imm\u00e9diatement et on m\u2019a dit que j\u2019avais manqu\u00e9 leur fen\u00eatre de 24 heures et qu\u2019ils avaient une politique stricte de non-remboursement. \u00bb<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">Ian C.<\/div><div class=\"quote-block__position\">Cofondateur<\/div><\/div><\/div><a href=\"https:\/\/www.g2.com\/products\/kixie-powercall-sms\/reviews\/kixie-powercall-sms-review-5183900?target=_blank&#038;rel=nofollow\u201d\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Voir l\u2019avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div style=\"--rcc-slides-per-view: 2;\" class=\"wp-block-cloudtalk-review-card-carousel rcc--post-content wp-block-cloudtalk-review-card-carousel\" data-display-mode=\"post-content\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">Que disent les utilisateurs de Kixie sur G2 ?<\/h2><p class=\"rcc__description\">D\u00e9couvrez les avis honn\u00eates d\u2019utilisateurs r\u00e9els et v\u00e9rifi\u00e9s sur G2. Lisez ce qu\u2019ils disent de leur exp\u00e9rience avec Kixie.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2021\/12\/logo-g2.svg\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"2.5 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star review-card__star--half\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><defs><linearGradient id=\"halfStar\"><stop offset=\"55%\" stop-color=\"#F59E0B\"\/><stop offset=\"55%\" stop-color=\"#F5F5F5\"\/><\/linearGradient><\/defs><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"url(#halfStar)\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u00ab Il se bloque ou ne veut pas appeler par moments, ce qui est frustrant. \u00bb<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Alicia O.<\/span><span class=\"review-card__tag review-card__tag--gray\">Entreprise de taille moyenne<\/span><span class=\"review-card__tag review-card__tag--blue\">Immobilier<\/span><\/div><p class=\"review-card__company\">Conseiller UpNest<\/p><p class=\"review-card__position\">(51-1000 employ\u00e9s)<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/maria-snider-g.jpg\" alt=\"utilisateur de G2 \u00e9valuant kixie\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"5 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u00ab Composer 4 num\u00e9ros \u00e0 la fois et avoir un interlocuteur qui r\u00e9pond en permanence. \u00bb<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Maria Snider G.<\/span><span class=\"review-card__tag review-card__tag--gray\">Petite entreprise<\/span><\/div><p class=\"review-card__company\">Courtier\/agent d\u2019assurance<\/p><p class=\"review-card__position\">(50 employ\u00e9s ou moins)<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2021\/12\/logo-g2.svg\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"0.5 out of 5 stars\"><svg class=\"review-card__star review-card__star--half\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><defs><linearGradient id=\"halfStar\"><stop offset=\"55%\" stop-color=\"#F59E0B\"\/><stop offset=\"55%\" stop-color=\"#F5F5F5\"\/><\/linearGradient><\/defs><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"url(#halfStar)\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u00ab Les appels sont souvent interrompus, on ne peut pas supprimer les employ\u00e9s licenci\u00e9s du syst\u00e8me, il y a aussi beaucoup de pannes. \u00bb<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Aldo H.<\/span><span class=\"review-card__tag review-card__tag--gray\">Entreprise de taille moyenne<\/span><\/div><p class=\"review-card__company\">Sp\u00e9cialiste du support technique II<\/p><p class=\"review-card__position\">(51-1000 employ\u00e9s)<\/p><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"ci ci--sticky wp-block-cloudtalk-content-item\"><div class=\"ci__header\"><img decoding=\"async\" class=\"ci__icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/SymbolKixie.svg\" alt=\"\" width=\"32\" height=\"32\" loading=\"lazy\" \/><span class=\"ci__name\">Kixie<\/span><\/div><div class=\"ci__items\"><div class=\"ci__item\"><span class=\"ci__label\">Fond\u00e9<\/span><span class=\"ci__value\">2013<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Taille de l\u2019\u00e9quipe<\/span><span class=\"ci__value\">85-100 employ\u00e9s<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Couverture<\/span><span class=\"ci__value\">65 pays<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Note G2<\/span><span class=\"ci__value\">4.8\/5<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Prix de d\u00e9part<\/span><span class=\"ci__value\">\u20ac35 par utilisateur\/mois<\/span><\/div><\/div><\/div><\/div>\n<\/div>\n\n\n<div class=\"wp-block-cloudtalk-homepage-hero-section wp-block-cloudtalk-homepage-hero-section\"><div class=\"homepage-hero-section homepage-hero-section--has-top-border\"><div class=\"homepage-hero-section__content\"><div class=\"homepage-hero-section__tags\"><span class=\"homepage-hero-section__tag\"><span>CloudTalk &#8211; #1 Kixie Alternative<\/span><\/span><span class=\"homepage-hero-section__tag homepage-hero-section__tag--highlighted\"><img loading=\"lazy\" decoding=\"async\" class=\"homepage-hero-section__tag-icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"\" width=\"16\" height=\"16\" \/><span>2026 Spring Leader<\/span><\/span><\/div><div class=\"homepage-hero-section__headline\"><h2>Vous cherchez une alternative \u00e0 Kixie ?<\/h2><\/div><div class=\"homepage-hero-section__description\"><p>D\u00e9couvrez pourquoi 5,500+ entreprises sont pass\u00e9es \u00e0 CloudTalk pour une qualit\u00e9 d\u2019appel sup\u00e9rieure et des fonctionnalit\u00e9s bas\u00e9es sur l\u2019IA.<\/p><\/div><div class=\"homepage-hero-section__buttons\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" class=\"btn btn-regular btn-secondary\">Obtenir une d\u00e9mo<\/a><a href=\"https:\/\/www.cloudtalk.io\/kixie-powercall-alternative\/\" class=\"btn btn-regular btn-ghost\">Voir la comparaison<\/a><\/div><div class=\"homepage-hero-section__logo-carousel\"><div class=\"wp-block-cloudtalk-logo-carousel wp-block-cloudtalk-logo-carousel\"><\/div><\/div><div class=\"homepage-hero-section__image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Product_Design.png\" alt=\"Hero image\" \/><div class=\"homepage-hero-section__video-blocks\"><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--1\"><div class=\"homepage-hero-section__video-text\">Ajouter les int\u00e9grations pr\u00e9f\u00e9r\u00e9es<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Integracie_184x60.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--2\"><div class=\"homepage-hero-section__video-text\">Obtenir des num\u00e9ros locaux<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Numbers_184x89.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--3\"><div class=\"homepage-hero-section__video-text\">Ajouter des agents vocaux IA<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Video_184x109.mp4\" autoplay loop playsinline muted><\/video><\/div><\/div><\/div><div class=\"homepage-hero-section__feature-highlights\"><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"22\" viewBox=\"0 0 23 22\" fill=\"none\"><path d=\"M14.5 2.5V1M18.4393 3.56066L19.5 2.5M19.5103 7.5H21.0103M20.9506 12C20.4489 17.0533 16.1853 21 11 21C5.47715 21 1 16.5228 1 11C1 5.81465 4.94668 1.5511 10 1.04938M11 7H15V11M14.6197 7C12.2653 10.3276 8.38636 12.5 4 12.5C2.9971 12.5 2.02072 12.3864 1.08302 12.1715\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Les mieux not\u00e9s sur G2<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Constamment tr\u00e8s bien not\u00e9 sur G2, CloudTalk aide les \u00e9quipes \u00e0 monter en puissance plus rapidement, \u00e0 \u00e9viter la complexit\u00e9 et \u00e0 s\u2019appuyer sur un syst\u00e8me t\u00e9l\u00e9phonique qui fonctionne comme pr\u00e9vu d\u00e8s le premier jour.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 16C12.866 16 16 12.866 16 9C16 5.13401 12.866 2 9 2C5.13401 2 2 5.13401 2 9C2 12.866 5.13401 16 9 16Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M15 22C18.866 22 22 18.866 22 15C22 11.134 18.866 8 15 8C11.134 8 8 11.134 8 15C8 18.866 11.134 22 15 22Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Plus de 100 int\u00e9grations<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Vos outils de CRM, de service d\u2019assistance et de vente communiquent d\u00e9j\u00e0 entre eux. CloudTalk se joint \u00e0 la conversation et la rend beaucoup plus productive.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M2.68675 15.6451L4.59494 14.5435C4.6983 14.4839 4.8196 14.4631 4.9369 14.4851L8.6914 15.1878C8.99995 15.2455 9.28478 15.008 9.28338 14.6941L9.26876 11.4045C9.26836 11.3151 9.29193 11.2272 9.33701 11.15L11.2317 7.90621C11.3303 7.73739 11.3215 7.52658 11.2091 7.3666L8.01892 2.82568M19.0002 4.85905C13.5002 7.50004 16.5 11 17.5002 11.5C19.3773 12.4384 21.9876 12.5 21.9876 12.5C21.9958 12.3344 22 12.1677 22 12C22 6.47715 17.5228 2 12 2C6.47715 2 2 6.47715 2 12C2 17.5228 6.47715 22 12 22C12.1677 22 12.3344 21.9959 12.5 21.9877M16.7578 21.9398L13.591 13.591L21.9398 16.7578L18.2376 18.2376L16.7578 21.9398Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Couverture dans plus de 160 pays<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>De la porte \u00e0 c\u00f4t\u00e9 \u00e0 l\u2019autre bout du monde, CloudTalk assure des appels clairs, locaux et pr\u00eats \u00e0 \u00e9voluer avec votre entreprise.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<section class=\"cs cs--bg-gradient-to-blue cs--layout-stacked wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">CloudTalk vs Kixie : Comparaison c\u00f4te \u00e0 c\u00f4te<\/h2><p class=\"cs__description\">D\u00e9couvrez comment CloudTalk offre un \u00e9cosyst\u00e8me plus \u00e9volutif, global et riche en fonctionnalit\u00e9s pour votre entreprise.<\/p><\/div><\/div>\n<div class=\"cs__content\"><div class=\"wp-block-cloudtalk-before-after-table\"><div class=\"bat__table\"><div class=\"bat__row bat__row--header\"><div class=\"bat__cell bat__cell--label\"><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__column-header\">Kixie<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__column-header\">CloudTalk<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Fonction principale<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Engagement commercial : un outil de niche ax\u00e9 sur la num\u00e9rotation sortante \u00e0 grande vitesse.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Syst\u00e8me t\u00e9l\u00e9phonique IA complet : con\u00e7u pour les ventes \u00e0 grand volume et le support mondial.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Port\u00e9e mondiale<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">65 pays : couverture internationale limit\u00e9e ; principalement ax\u00e9 sur les \u00c9tats-Unis et le Canada.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">180 pays : acc\u00e9dez \u00e0 des num\u00e9ros locaux et sans frais dans le monde entier.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Puissance de num\u00e9rotation<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Composeur parall\u00e8le jusqu\u2019\u00e0 10 lignes ; optimis\u00e9 pour la vitesse de connexion.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Composeurs Power et parall\u00e8le optimis\u00e9s pour la qualit\u00e9 et l\u2019efficacit\u00e9.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Intelligence artificielle<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Se concentre sur la d\u00e9tection humaine par IA pour ignorer les messageries vocales pendant la num\u00e9rotation.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Suite IA compl\u00e8te : inclut l\u2019analyse des sentiments par IA, le suivi des \u00e9motions et les r\u00e9sum\u00e9s automatis\u00e9s.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Routage des appels entrants<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">SVI basique ; manque de logique multi-niveaux avanc\u00e9e et de routage bas\u00e9 sur les comp\u00e9tences.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Concepteur de flux d&#039;appels avanc\u00e9 : Routage visuel par glisser-d\u00e9poser avec plus de 20 conditions.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Transparence des prix<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">N\u00e9cessite un appel commercial pour des devis personnalis\u00e9s ; g\u00e9n\u00e9ralement entre \u20ac75 et \u20ac185\/utilisateur\/mois.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Transparent : Plans \u00e9volutifs \u00e0 partir de $25 sans frais d&#039;installation cach\u00e9s.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Support et int\u00e9gration<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Support standard ; des difficult\u00e9s ont \u00e9t\u00e9 signal\u00e9es concernant les temps de r\u00e9ponse et la clart\u00e9 de la configuration.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Support prioritaire 24h\/24 et 7j\/7 : Gestionnaires de succ\u00e8s d\u00e9di\u00e9s et int\u00e9gration rapide et proactive.<\/span><\/div><\/div><\/div><div class=\"bat__slider\" aria-label=\"Comparison cards\"><div class=\"bat__slider-track\"><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Fonction principale<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Kixie:<\/strong> Engagement commercial : un outil de niche ax\u00e9 sur la num\u00e9rotation sortante \u00e0 grande vitesse.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Syst\u00e8me t\u00e9l\u00e9phonique IA complet : con\u00e7u pour les ventes \u00e0 grand volume et le support mondial.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Port\u00e9e mondiale<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Kixie:<\/strong> 65 pays : couverture internationale limit\u00e9e ; principalement ax\u00e9 sur les \u00c9tats-Unis et le Canada.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> 180 pays : acc\u00e9dez \u00e0 des num\u00e9ros locaux et sans frais dans le monde entier.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Puissance de num\u00e9rotation<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Kixie:<\/strong> Composeur parall\u00e8le jusqu\u2019\u00e0 10 lignes ; optimis\u00e9 pour la vitesse de connexion.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Composeurs Power et parall\u00e8le optimis\u00e9s pour la qualit\u00e9 et l\u2019efficacit\u00e9.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Intelligence artificielle<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Kixie:<\/strong> Se concentre sur la d\u00e9tection humaine par IA pour ignorer les messageries vocales pendant la num\u00e9rotation.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Suite IA compl\u00e8te : inclut l\u2019analyse des sentiments par IA, le suivi des \u00e9motions et les r\u00e9sum\u00e9s automatis\u00e9s.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Routage des appels entrants<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Kixie:<\/strong> SVI basique ; manque de logique multi-niveaux avanc\u00e9e et de routage bas\u00e9 sur les comp\u00e9tences.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Concepteur de flux d&#039;appels avanc\u00e9 : Routage visuel par glisser-d\u00e9poser avec plus de 20 conditions.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Transparence des prix<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Kixie:<\/strong> N\u00e9cessite un appel commercial pour des devis personnalis\u00e9s ; g\u00e9n\u00e9ralement entre \u20ac75 et \u20ac185\/utilisateur\/mois.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Transparent : Plans \u00e9volutifs \u00e0 partir de $25 sans frais d&#039;installation cach\u00e9s.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Support et int\u00e9gration<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Kixie:<\/strong> Support standard ; des difficult\u00e9s ont \u00e9t\u00e9 signal\u00e9es concernant les temps de r\u00e9ponse et la clart\u00e9 de la configuration.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Support prioritaire 24h\/24 et 7j\/7 : Gestionnaires de succ\u00e8s d\u00e9di\u00e9s et int\u00e9gration rapide et proactive.<\/span><\/div><\/div><\/div><div class=\"bat__slider-dots\" role=\"tablist\" aria-label=\"Slide navigation\"><\/div><\/div><\/div><\/div>\n<\/div><\/section>\n\n<section class=\"cs cs--bg-white cs--layout-inline cs--has-top-border wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">Pourquoi choisir CloudTalk plut\u00f4t que Kixie<\/h2><p class=\"cs__description\">D\u00e9couvrez les fonctionnalit\u00e9s de CloudTalk qui surpassent la concurrence.<\/p><\/div><\/div>\n<div class=\"cs__content\"><div style=\"--fcg-cols: 3\" class=\"fcg wp-block-cloudtalk-feature-card-grid\"><div class=\"fcg__grid\"><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M21 21H6.2C5.07989 21 4.51984 21 4.09202 20.782C3.71569 20.5903 3.40973 20.2843 3.21799 19.908C3 19.4802 3 18.9201 3 17.8V3M7 14.5V17.5M11.5 11.5V17.5M16 8.5V17.5M20.5 5.5V17.5\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Suivi de l\u2019\u00e9motion et du sentiment par l\u2019IA<\/h3><p class=\"fc__desc\">CloudTalk offre une <a href=\"https:\/\/www.cloudtalk.io\/fr\/analyse-des-sentiments\/\">analyse de sentiment par IA<\/a> approfondie. Notre plateforme suit le ton \u00e9motionnel de chaque appel en temps r\u00e9el, offrant aux managers des informations instantan\u00e9es sur la satisfaction client et la performance des agents, ce que Kixie ne capte tout simplement pas.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M20.9996 8V3M20.9996 3H15.9996M20.9996 3L14.9996 9M10.2266 13.8631C9.02506 12.6615 8.07627 11.3028 7.38028 9.85323C7.32041 9.72854 7.29048 9.66619 7.26748 9.5873C7.18576 9.30695 7.24446 8.96269 7.41447 8.72526C7.46231 8.65845 7.51947 8.60129 7.63378 8.48698C7.98338 8.13737 8.15819 7.96257 8.27247 7.78679C8.70347 7.1239 8.70347 6.26932 8.27247 5.60643C8.15819 5.43065 7.98338 5.25585 7.63378 4.90624L7.43891 4.71137C6.90747 4.17993 6.64174 3.91421 6.35636 3.76987C5.7888 3.4828 5.11854 3.4828 4.55098 3.76987C4.2656 3.91421 3.99987 4.17993 3.46843 4.71137L3.3108 4.86901C2.78117 5.39863 2.51636 5.66344 2.31411 6.02348C2.08969 6.42298 1.92833 7.04347 1.9297 7.5017C1.93092 7.91464 2.01103 8.19687 2.17124 8.76131C3.03221 11.7947 4.65668 14.6571 7.04466 17.045C9.43264 19.433 12.295 21.0575 15.3284 21.9185C15.8928 22.0787 16.1751 22.1588 16.588 22.16C17.0462 22.1614 17.6667 22 18.0662 21.7756C18.4263 21.5733 18.6911 21.3085 19.2207 20.7789L19.3783 20.6213C19.9098 20.0898 20.1755 19.8241 20.3198 19.5387C20.6069 18.9712 20.6069 18.3009 20.3198 17.7333C20.1755 17.448 19.9098 17.1822 19.3783 16.6508L19.1835 16.4559C18.8339 16.1063 18.6591 15.9315 18.4833 15.8172C17.8204 15.3862 16.9658 15.3862 16.3029 15.8172C16.1271 15.9315 15.9523 16.1063 15.6027 16.4559C15.4884 16.5702 15.4313 16.6274 15.3644 16.6752C15.127 16.8453 14.7828 16.904 14.5024 16.8222C14.4235 16.7992 14.3612 16.7693 14.2365 16.7094C12.7869 16.0134 11.4282 15.0646 10.2266 13.8631Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Logique de routage avanc\u00e9e bas\u00e9e sur les comp\u00e9tences<\/h3><p class=\"fc__desc\">Le <a href=\"https:\/\/www.cloudtalk.io\/fr\/outils-de-centre-dappels\/logiciel-de-routage-base-sur-les-competences-ameliorer-lefficacite-du-routage-des-agents\/\">routage bas\u00e9 sur les comp\u00e9tences<\/a> de CloudTalk garantit que chaque appelant est automatiquement connect\u00e9 \u00e0 l\u2019agent le mieux qualifi\u00e9 en fonction de son expertise, de sa langue ou de sa connaissance des produits, am\u00e9liorant ainsi consid\u00e9rablement la r\u00e9solution au premier appel.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M16 8V5L19 2L20 4L22 5L19 8H16ZM16 8L12 11.9999M22 12C22 17.5228 17.5228 22 12 22C6.47715 22 2 17.5228 2 12C2 6.47715 6.47715 2 12 2M17 12C17 14.7614 14.7614 17 12 17C9.23858 17 7 14.7614 7 12C7 9.23858 9.23858 7 12 7\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Concepteur de flux d\u2019appels complet<\/h3><p class=\"fc__desc\">CloudTalk propose un <a href=\"https:\/\/www.cloudtalk.io\/fr\/concepteur-de-flux-dappels\/\">concepteur de flux d\u2019appels<\/a> visuel par glisser-d\u00e9poser. Avec plus de 20 conditions de routage, vous pouvez cr\u00e9er des parcours clients complexes et automatis\u00e9s, garantissant une exp\u00e9rience professionnelle que l\u2019outil centr\u00e9 sur le navigateur de Kixie ne peut \u00e9galer.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M19 21V15M16 18H22M12 15H8C6.13623 15 5.20435 15 4.46927 15.3045C3.48915 15.7105 2.71046 16.4892 2.30448 17.4693C2 18.2044 2 19.1362 2 21M15.5 3.29076C16.9659 3.88415 18 5.32131 18 7C18 8.67869 16.9659 10.1159 15.5 10.7092M13.5 7C13.5 9.20914 11.7091 11 9.5 11C7.29086 11 5.5 9.20914 5.5 7C5.5 4.79086 7.29086 3 9.5 3C11.7091 3 13.5 4.79086 13.5 7Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Files d\u2019attente VIP et priorisation intelligente<\/h3><p class=\"fc__desc\">CloudTalk excelle dans la gestion du trafic entrant \u00e0 forte valeur ajout\u00e9e. Avec les <a href=\"https:\/\/www.cloudtalk.io\/fr\/outils-de-centre-dappels\/file-dattente-prioritaire-cloudtalk\/\">files d\u2019attente VIP<\/a>, vous pouvez vous assurer que vos clients les plus importants \u00e9vitent l\u2019attente et sont connect\u00e9s imm\u00e9diatement \u00e0 un agent, offrant un niveau de service premium que les num\u00e9roteurs basiques ne peuvent pas proposer.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M12 2C13.3132 2 14.6136 2.25866 15.8268 2.76121C17.0401 3.26375 18.1425 4.00035 19.0711 4.92893C19.9997 5.85752 20.7363 6.95991 21.2388 8.17317C21.7413 9.38643 22 10.6868 22 12M12 2V12M12 2C6.47715 2 2 6.47715 2 12C2 17.5228 6.47715 22 12 22C17.5228 22 22 17.5229 22 12M12 2C17.5228 2 22 6.47716 22 12M22 12L12 12M22 12C22 13.5781 21.6265 15.1338 20.9101 16.5399C20.1936 17.946 19.1546 19.1626 17.8779 20.0902L12 12\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Tableaux de bord de performance en temps r\u00e9el<\/h3><p class=\"fc__desc\">CloudTalk propose des<a href=\"https:\/\/www.cloudtalk.io\/analytics\/\"> analyses avanc\u00e9es en temps r\u00e9el<\/a> avec des tableaux de bord personnalisables. Surveillez le trafic d\u2019appels en direct, l\u2019occupation des agents et les niveaux de service (SLA) en une seule vue, ce qui vous permet de prendre des d\u00e9cisions bas\u00e9es sur les donn\u00e9es \u00e0 la vol\u00e9e pour optimiser la productivit\u00e9 de votre \u00e9quipe.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M7 22V11M2 13V20C2 21.1046 2.89543 22 4 22H17.4262C18.907 22 20.1662 20.9197 20.3914 19.4562L21.4683 12.4562C21.7479 10.6389 20.3418 9 18.5032 9H15C14.4477 9 14 8.55228 14 8V4.46584C14 3.10399 12.896 2 11.5342 2C11.2093 2 10.915 2.1913 10.7831 2.48812L7.26394 10.4061C7.10344 10.7673 6.74532 11 6.35013 11H4C2.89543 11 2 11.8954 2 13Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Collaboration en conf\u00e9rence native<\/h3><p class=\"fc__desc\">Les capacit\u00e9s d\u2019<a href=\"https:\/\/www.cloudtalk.io\/top-10-conference-calling-solutions-w-reviews-pricing\/\">appels de conf\u00e9rence<\/a> int\u00e9gr\u00e9es permettent \u00e0 votre \u00e9quipe de configurer facilement des appels multipartites, d\u2019int\u00e9grer des experts externes \u00e0 une conversation et de collaborer efficacement, ce qui en fait un centre de communication complet pour les besoins internes et externes.<\/p><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/section>\n\n<div style=\"--rcc-slides-per-view: 2;\" class=\"wp-block-cloudtalk-review-card-carousel rcc--has-top-border wp-block-cloudtalk-review-card-carousel\" data-display-mode=\"section\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">Entreprises qui ont opt\u00e9 pour CloudTalk<\/h2><p class=\"rcc__description\">De vraies histoires d\u2019entreprises qui ont choisi CloudTalk et ne sont jamais revenues en arri\u00e8re.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u00ab Nous avons besoin d\u2019une visibilit\u00e9 compl\u00e8te, \u00e0 la fois sur les chiffres et sur la qualit\u00e9 des conversations. Les transcriptions et les analyses bas\u00e9es sur l\u2019IA de CloudTalk facilitent le suivi des ratios de discussion, de la profondeur de d\u00e9couverte et des performances r\u00e9gionales, le tout sans n\u00e9cessiter de formation formelle pour d\u00e9marrer. \u00bb<br><br>\u00ab Avec CloudTalk, c\u2019est simple. Nous avons l\u2019extension Chrome, s\u00e9lectionnons la liste des num\u00e9ros que nous voulons appeler, les envoyons \u00e0 l\u2019application, et c\u2019est tout. Avec d\u2019autres fournisseurs, il y avait plus d\u2019\u00e9tapes et plus de frictions. Les enregistrements d\u2019appels sont cruciaux, que ce soit pour l\u2019int\u00e9gration de nouveaux repr\u00e9sentants ou pour la r\u00e9vision de conversations cl\u00e9s. CloudTalk nous offre les outils pour suivre les interactions client et encadrer avec de vraies conversations. \u00bb<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Andr\u00e9s Garz\u00f3n<\/cite><p class=\"social-proof-block__position\">Responsable de la gestion de compte chez Pipedrive<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">100 %<\/span><span class=\"social-proof-block__statistic-description\">Activit\u00e9 d\u2019appel automatiquement enregistr\u00e9e dans Pipedrive<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">270 %<\/span><span class=\"social-proof-block__statistic-description\">Appels mensuels par les meilleurs SDR avec visibilit\u00e9 sur le temps de conversation<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/11\/BrandPipedrive-VersionDark-Gray.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/fr\/customer-stories\/pipedrive\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u00ab Nous recherchions quelque chose qui puisse r\u00e9pondre \u00e0 nos besoins sp\u00e9cifiques, notamment en termes de connectivit\u00e9 et d\u2019int\u00e9gration CRM. Nous avons pass\u00e9 un temps consid\u00e9rable \u00e0 \u00e9valuer diff\u00e9rentes options parce que nous devions trouver la solution id\u00e9ale. \u00bb<br><br>\u00ab Notre CRM est au c\u0153ur de nos op\u00e9rations, et l\u2019int\u00e9gration de CloudTalk a rendu facile la centralisation de tout. En termes de rapports, CloudTalk a \u00e9t\u00e9 incroyablement utile. Par le pass\u00e9, notre suivi des KPI \u00e9tait assez basique. Nous nous int\u00e9ressions principalement au nombre d\u2019appels pass\u00e9s. Maintenant, nous suivons et fournissons \u00e0 nos responsables des ventes des m\u00e9triques beaucoup plus granulaires, comme la dur\u00e9e des appels et le temps n\u00e9cessaire pour r\u00e9pondre aux leads. Ces informations nous ont vraiment aid\u00e9s \u00e0 affiner notre approche. \u00bb<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Ahmed A.<\/cite><p class=\"social-proof-block__position\">Sp\u00e9cialiste de la gestion des donn\u00e9es et du reporting chez DentaKay<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">150 %<\/span><span class=\"social-proof-block__statistic-description\">Augmentation des volumes d\u2019appels mensuels<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">90 %<\/span><span class=\"social-proof-block__statistic-description\">des agents gagnent du temps avec le Power Dialer<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/06\/dentakay.png\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/fr\/dentakay\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u00ab Nous avons test\u00e9 diff\u00e9rents services, et CloudTalk a \u00e9t\u00e9 celui qui a tenu ses promesses. La qualit\u00e9 \u00e9tait meilleure, le support rapide et les prix beaucoup plus raisonnables. \u00bb<br><br>\u00ab L\u2019appariement automatique des num\u00e9ros est incroyable. Il compose depuis le bon num\u00e9ro en fonction de la r\u00e9gion, plus besoin de changer manuellement. C\u2019est plus fluide et plus rapide. Pouvoir utiliser des num\u00e9ros am\u00e9ricains et europ\u00e9ens a augment\u00e9 nos taux de r\u00e9ponse d\u2019au moins 30 \u00e0 40 %. Cela, combin\u00e9 aux analyses en temps r\u00e9el et \u00e0 la r\u00e9activit\u00e9 de CloudTalk, a chang\u00e9 la donne. \u00bb<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Jose Luis<\/cite><p class=\"social-proof-block__position\">Op\u00e9rations d\u2019\u00e9quipe chez Self Mastery Company<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">30-40 %<\/span><span class=\"social-proof-block__statistic-description\">Augmentation des taux de r\u00e9ponse gr\u00e2ce \u00e0 l\u2019utilisation de num\u00e9ros locaux europ\u00e9ens<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">4 personnes<\/span><span class=\"social-proof-block__statistic-description\">\u00c9quipe de support g\u00e9rant 40 \u00e0 50 employ\u00e9s dans le monde entier<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/12\/BrandSelfmastery-VersionDark-Gray.png\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/selfmastery\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-faq wp-block-cloudtalk-faq--white wp-block-cloudtalk-faq--has-top-border wp-block-cloudtalk-faq-v2\" data-display-mode=\"section\"><div class=\"faq-block\"><div class=\"faq-block__header\"><h2 class=\"faq-block__title\">Frequently Asked Questions<\/h2><\/div><div class=\"faq-block__items\"><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-35\"><h3 class=\"faq-item__question-text\">Qu\u2019est-ce que Kixie ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-35\"><div class=\"faq-item__answer\"><p>Kixie est une plateforme d\u2019engagement ax\u00e9e sur les ventes, con\u00e7ue pour acc\u00e9l\u00e9rer la <a href=\"https:\/\/www.cloudtalk.io\/fr\/logiciel-de-centre-dappels-sortants\/\">prospection sortante<\/a> gr\u00e2ce \u00e0 l\u2019automatisation. Elle est principalement connue pour son PowerDialer multiligne, qui peut composer jusqu\u2019\u00e0 10 lignes simultan\u00e9ment pour maximiser le temps de conversation des agents. Fonctionnant principalement via une extension Chrome, elle agit comme un pont entre votre <a href=\"https:\/\/www.cloudtalk.io\/fr\/telephonie-voip\/\">service t\u00e9l\u00e9phonique<\/a> professionnel et votre <a href=\"https:\/\/www.cloudtalk.io\/fr\/integrations\/\">CRM<\/a>, automatisant les t\u00e2ches manuelles telles que l\u2019<a href=\"https:\/\/www.cloudtalk.io\/fr\/supervision-dappels\/\">enregistrement des appels<\/a>, les suivis par <a href=\"https:\/\/www.cloudtalk.io\/fr\/messages-sms\/\">SMS<\/a> et les <a href=\"https:\/\/www.cloudtalk.io\/fr\/voicemail-drop\/\">d\u00e9p\u00f4ts de messages vocaux<\/a>.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-36\"><h3 class=\"faq-item__question-text\">\u00c0 qui s\u2019adresse Kixie ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-36\"><div class=\"faq-item__answer\"><p>Kixie est con\u00e7u sp\u00e9cifiquement pour les \u00e9quipes de vente sortantes \u00e0 haute vitesse et les SDR (Sales Development Representatives) qui doivent effectuer un <a href=\"https:\/\/www.cloudtalk.io\/fr\/outils-de-centre-dappels\/appels-simultanes-illimites-dans-un-systeme-telephonique-base-sur-linformatique-dematerialisee\/\">volume \u00e9lev\u00e9 d\u2019appels<\/a> quotidiennement. Il est id\u00e9al pour les <a href=\"https:\/\/www.cloudtalk.io\/blog\/cloud-phone-system\">organisations de vente de petite \u00e0 moyenne taille<\/a> qui utilisent leur CRM (comme <a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-dun-centre-dappel-pour-hubspot\/\">HubSpot<\/a> ou <a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-de-votre-systeme-telephonique-dans-salesforce\/\">Salesforce<\/a>) et privil\u00e9gient avant tout les taux de connexion. Cependant, il est moins adapt\u00e9 aux entreprises recherchant une <a href=\"https:\/\/www.cloudtalk.io\/fr\/logiciel-de-centre-dappels\/\" target=\"_blank\" rel=\"noreferrer noopener\">solution polyvalente de support client<\/a> ou celles n\u00e9cessitant une infrastructure internationale avanc\u00e9e au-del\u00e0 des \u00c9tats-Unis et du Canada.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-37\"><h3 class=\"faq-item__question-text\">Le num\u00e9roteur 10 lignes de Kixie est-il toujours meilleur que le num\u00e9roteur 5 lignes de CloudTalk ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-37\"><div class=\"faq-item__answer\"><p>Pas n\u00e9cessairement. Bien que Kixie permette de composer jusqu\u2019\u00e0 10 lignes \u00e0 la fois, cette approche \u00ab agressive \u00bb entra\u00eene souvent des taux d\u2019appels manqu\u00e9s plus \u00e9lev\u00e9s et peut augmenter le risque que vos num\u00e9ros soient signal\u00e9s comme spam. Le <a href=\"https:\/\/www.cloudtalk.io\/fr\/composeur-parallele\/\">num\u00e9roteur parall\u00e8le<\/a> de CloudTalk (jusqu\u2019\u00e0 5 lignes) se concentre sur des connexions de qualit\u00e9, en utilisant l\u2019<a href=\"https:\/\/www.cloudtalk.io\/fr\/fonctions\/\">IA<\/a> pour s\u2019assurer que lorsqu\u2019un prospect r\u00e9pond, un agent est r\u00e9ellement pr\u00eat \u00e0 parler, pr\u00e9servant ainsi votre r\u00e9putation de marque et am\u00e9liorant l\u2019exp\u00e9rience client.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-38\"><h3 class=\"faq-item__question-text\">Kixie offre-t-il un syst\u00e8me t\u00e9l\u00e9phonique professionnel complet ou seulement un num\u00e9roteur ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-38\"><div class=\"faq-item__answer\"><p>Kixie est principalement un outil d\u2019engagement commercial con\u00e7u pour la prospection sortante. Bien qu\u2019il dispose de fonctionnalit\u00e9s <a href=\"https:\/\/www.cloudtalk.io\/fr\/logiciel-de-centre-dappels-entrants-solution-de-centre-de-contacts\/\">entrantes<\/a> basiques, il lui manque l\u2019infrastructure sophistiqu\u00e9e d\u2019un v\u00e9ritable syst\u00e8me t\u00e9l\u00e9phonique cloud. CloudTalk offre un \u00e9cosyst\u00e8me complet, incluant un <a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/quest-ce-que-le-routage-dappels-et-comment-peut-il-vous-avantager\/\">routage d\u2019appels<\/a> entrant avanc\u00e9, un <a href=\"https:\/\/www.cloudtalk.io\/fr\/outils-de-centre-dappels\/logiciel-de-routage-base-sur-les-competences-ameliorer-lefficacite-du-routage-des-agents\/\">routage bas\u00e9 sur les comp\u00e9tences<\/a> et des outils de collaboration interne que Kixie ne propose pas.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-39\"><h3 class=\"faq-item__question-text\">Quels sont les co\u00fbts cach\u00e9s associ\u00e9s \u00e0 la tarification de Kixie ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-39\"><div class=\"faq-item__answer\"><p>Le prix de base annonc\u00e9 par Kixie (\u00e0 partir d\u2019environ \u20ac35\/mois) est souvent trompeur. En 2026, de nombreuses de leurs \u00ab fonctionnalit\u00e9s phares \u00bb sont des modules compl\u00e9mentaires payants. Par exemple, la d\u00e9tection vocale humaine par IA co\u00fbte g\u00e9n\u00e9ralement \u20ac30 suppl\u00e9mentaires par utilisateur et par mois, et il y a souvent des r\u00e9serves pr\u00e9pay\u00e9es minimales requises pour les SMS et les appels internationaux. CloudTalk utilise un mod\u00e8le de <a href=\"https:\/\/www.cloudtalk.io\/fr\/tarification-de-logiciel-de-centre-dappels\/\">tarification<\/a> transparent et modulaire \u00e0 partir de $25, vous permettant d\u2019\u00e9voluer sans \u00ab taxe de fonctionnalit\u00e9 \u00bb inattendue.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-40\"><h3 class=\"faq-item__question-text\">Puis-je utiliser Kixie si mon \u00e9quipe de vente est en dehors des \u00c9tats-Unis ou du Canada ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-40\"><div class=\"faq-item__answer\"><p>Vous le pouvez, mais avec des limitations. La couverture internationale de Kixie est relativement mince, supportant environ 65 pays. Si vous avez des prospects en Europe, en Asie ou en Am\u00e9rique latine, vous pourriez faire face \u00e0 des tarifs plus \u00e9lev\u00e9s ou \u00e0 un manque de disponibilit\u00e9 de num\u00e9ros locaux. CloudTalk est un op\u00e9rateur mondial avec des num\u00e9ros locaux et gratuits dans 180 pays, ce qui en fait le choix sup\u00e9rieur pour les <a href=\"https:\/\/www.cloudtalk.io\/fr\/numeros-de-telephone-internationaux-pour-votre-centre-dappels\/\">\u00e9quipes de vente et de support internationales.<\/a><\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-41\"><h3 class=\"faq-item__question-text\">Comment les capacit\u00e9s d\u2019IA de CloudTalk se comparent-elles \u00e0 celles de Kixie ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-41\"><div class=\"faq-item__answer\"><p>La principale diff\u00e9rence r\u00e9side dans l\u2019\u00e9tendue de l\u2019intelligence. L\u2019IA de Kixie est ultra-cibl\u00e9e sur le moment de la prospection sortante, tandis que l\u2019<a href=\"https:\/\/www.cloudtalk.io\/fr\/conversation-intelligente-alimentee-par-lia\/\">IA de CloudTalk<\/a> est beaucoup plus large : elle inclut des <a href=\"https:\/\/www.cloudtalk.io\/fr\/agents-vocaux-ia\/\">agents vocaux IA<\/a> qui peuvent g\u00e9rer des conversations enti\u00e8res, ainsi que d\u2019<a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/ai-productivity-tools\/\">autres fonctionnalit\u00e9s d\u2019IA<\/a> qui offrent une <a href=\"https:\/\/www.cloudtalk.io\/fr\/analyse-des-sentiments\/\">analyse des sentiments<\/a> et des <a href=\"https:\/\/www.cloudtalk.io\/fr\/balises-de-resume-d-appel-automatique\/\">r\u00e9sum\u00e9s automatis\u00e9s<\/a> pour les ventes et le support.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-42\"><h3 class=\"faq-item__question-text\">Mon \u00e9quipe peut-elle travailler efficacement en d\u00e9placement avec Kixie ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-42\"><div class=\"faq-item__answer\"><p>Kixie est principalement con\u00e7u comme un outil centr\u00e9 sur le navigateur (via son extension Chrome) pour les repr\u00e9sentants travaillant depuis leur bureau ou leurs listes de leads CRM. Bien qu\u2019ils proposent des options mobiles, leur ensemble de fonctionnalit\u00e9s est le plus puissant au sein du navigateur. CloudTalk offre une <a href=\"https:\/\/www.cloudtalk.io\/fr\/telechargez-le-centre-dappels\/\">application mobile native compl\u00e8te pour iOS et Android<\/a>, garantissant que votre \u00e9quipe ait acc\u00e8s \u00e0 des fonctionnalit\u00e9s avanc\u00e9es comme le <a href=\"https:\/\/www.cloudtalk.io\/fr\/outils-de-centre-dappels\/marquage-des-appels\/\">tagging d\u2019appels<\/a>, la <a href=\"https:\/\/www.cloudtalk.io\/fr\/outils-de-centre-dappels\/importer-vos-contacts-dans-un-logiciel-de-centre-dappels\/\">synchronisation des contacts<\/a> et les <a href=\"https:\/\/www.cloudtalk.io\/fr\/numeros-de-telephone-internationaux-pour-votre-centre-dappels\/\">num\u00e9ros internationaux<\/a> m\u00eame lorsqu\u2019ils sont loin de leurs ordinateurs.<\/p><\/div><\/div><\/div><\/div><div class=\"faq-block__cta\"><div class=\"faq-block__cta-image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/Avatar-group.png\" alt=\"\" \/><\/div><div class=\"faq-block__cta-content\"><h3 class=\"faq-block__cta-title\">Vous avez encore des questions ?<\/h3><p class=\"faq-block__cta-description\">Vous ne trouvez pas la r\u00e9ponse que vous cherchez ? Discutez avec notre \u00e9quipe amicale.<\/p><div class=\"faq-block__cta-button\"><a href=\"https:\/\/www.cloudtalk.io\/demo-b\/\" class=\"btn btn-primary\">Nous contacter<\/a><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"demo-ab-block--section wp-block-cloudtalk-demo-ab\"><div class=\"demo-ab-block\"><div class=\"demo-ab-block__hero\"><div class=\"demo-ab-block__hero-content\"><h2 class=\"demo-ab-block__heading\">Pr\u00eat \u00e0 d\u00e9couvrir une qualit\u00e9 d\u2019appel sup\u00e9rieure ?<\/h2><p class=\"demo-ab-block__hero-paragraph\">Rejoignez plus de 4 000 entreprises qui font confiance \u00e0 CloudTalk pour leurs appels de vente et de support. D\u00e9couvrez pourquoi CloudTalk offre de meilleurs r\u00e9sultats que Kixie.<\/p><div class=\"demo-ab-block__list-wrapper\"><\/div><\/div><\/div><div class=\"demo-ab-block__form-section\"><div class=\"demo-ab-block__form-wrap\"><div class=\"demo-ab-block__form-content demo-form\">\n<div class=\"ct-demo-form\">\n<!--[if lte IE 8]>\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2-legacy.js\"><\/script>\n<![endif]-->\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2.js\"><\/script>\n<script>\n\nlet searchParams = new URLSearchParams(window.location.search);\nsearchParams.has('filled_email');\nlet emailVal = searchParams.get('filled_email');\n\nhbspt.forms.create({\n\tregion: \"na1\",\n\tportalId: \"6195055\",\n\tformId: \"209cca80-551b-4b65-ae93-766d7218210e\",\n    onFormReady: function($form) {\n        $form.attr(\"data-default-form-id\", \"866072\");\n        if(emailVal) {\n            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15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_2\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_3)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"demo-ab-block__rating-card-content\"><p class=\"demo-ab-block__rating-card-label\">Avis<\/p><p class=\"demo-ab-block__rating-card-number\">Plus de 1 500<\/p><\/div><\/div><div class=\"demo-ab-block__rating-card\"><div class=\"demo-ab-block__rating-card-header\"><div class=\"demo-ab-block__rating-card-logos\"><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/capterra.svg\" alt=\"\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><\/div><div class=\"demo-ab-block__rating-card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_1_0)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_1_0\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_1_1)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_1_1\"><rect width=\"20\" height=\"20\" 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fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_1_3)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_1_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><defs><linearGradient id=\"star-gradient-3n2\" x1=\"0%\" y1=\"0%\" x2=\"100%\" y2=\"0%\"><stop offset=\"0%\" style=\"stop-color:#FDB022;stop-opacity:1\" \/><stop offset=\"50%\" style=\"stop-color:#FDB022;stop-opacity:1\" \/><stop offset=\"50%\" style=\"stop-color:#F5F5F5;stop-opacity:1\" \/><stop offset=\"100%\" style=\"stop-color:#F5F5F5;stop-opacity:1\" \/><\/linearGradient><\/defs><g clip-path=\"url(#clip0_24831_3279_rating_1_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"url(#star-gradient-3n2)\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_1_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"demo-ab-block__rating-card-content\"><p class=\"demo-ab-block__rating-card-label\">Avis<\/p><p class=\"demo-ab-block__rating-card-number\">Plus de 260<\/p><\/div><\/div><div class=\"demo-ab-block__rating-card\"><div class=\"demo-ab-block__rating-card-header\"><div class=\"demo-ab-block__rating-card-logos\"><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/customer-1.png\" alt=\"\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/customer-2.png\" alt=\"\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/customer-3.png\" alt=\"\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><\/div><div class=\"demo-ab-block__rating-card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_2_0)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 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15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_2_1\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_2_2)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_2_2\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_2_3)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_2_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_2_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_2_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"demo-ab-block__rating-card-content\"><p class=\"demo-ab-block__rating-card-label\">Clients<\/p><p class=\"demo-ab-block__rating-card-number\">Plus de 4 000<\/p><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":174,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"ct-post-type":[],"ct-solution":[],"ct-industry":[],"ct-use-case":[],"ct-ai-voice-agent-type":[],"class_list":["post-331598","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/pages\/331598","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/users\/174"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/comments?post=331598"}],"version-history":[{"count":0,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/pages\/331598\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/media?parent=331598"}],"wp:term":[{"taxonomy":"ct-post-type","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/ct-post-type?post=331598"},{"taxonomy":"ct-solution","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/ct-solution?post=331598"},{"taxonomy":"ct-industry","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/ct-industry?post=331598"},{"taxonomy":"ct-use-case","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/ct-use-case?post=331598"},{"taxonomy":"ct-ai-voice-agent-type","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/ct-ai-voice-agent-type?post=331598"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}},{"id":331592,"date":"2026-05-17T13:25:39","date_gmt":"2026-05-17T11:25:39","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/?page_id=331592"},"modified":"2026-05-17T13:25:48","modified_gmt":"2026-05-17T11:25:48","slug":"gong","status":"publish","type":"page","link":"https:\/\/www.cloudtalk.io\/fr\/avis-systeme-telephonique\/gong\/","title":{"rendered":"Avis 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11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_0\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_1)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_1\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_2)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_2\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_3)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"under-navigation-social-proof-block__card-content\"><p class=\"under-navigation-social-proof-block__card-number\">4,000+&nbsp;<\/p><p class=\"under-navigation-social-proof-block__card-label\">Clients<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-seo-hero wp-block-cloudtalk-seo-hero\"><div class=\"sh\"><h1 class=\"sh__title\">Avis sur Gong 2026 :<br>Fonctionnalit\u00e9s, Tarifs &amp; Commentaires des utilisateurs<\/h1><p class=\"sh__description\">Vous vous int\u00e9ressez \u00e0 Gong ? D\u00e9couvrez ce que de vrais utilisateurs pensent de son intelligence des revenus, de ses informations bas\u00e9es sur l&rsquo;IA, et voyez comment CloudTalk offre une <br>alternative haute performance pour les appels actifs.<\/p><div class=\"sh__buttons wp-block-buttons\"><div class=\"wp-block-button btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" class=\"wp-block-button__link wp-element-button\">Obtenir une d\u00e9mo CloudTalk<\/a><\/div><div class=\"wp-block-button btn-ghost btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/blog\/gong-competitors\/\" class=\"wp-block-button__link wp-element-button\">Alternatives \u00e0 Gong \u2192<\/a><\/div><\/div><\/div><\/div>\n\n\n<div class=\"wp-block-cloudtalk-row\" style=\"--column-widths:minmax(0, 280px) minmax(660px, 1fr) minmax(0, 280px);--mobile-order-1:2;--mobile-order-2:3;--mobile-order-3:1\">\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"wp-block-cloudtalk-table-of-contents\" data-level-depth=\"3\" data-total-items=\"3\"><div class=\"toc__heading\">Table of contents<\/div><div class=\"toc__list\"><div class=\"toc__item level-2\"><a href=\"#quest-ce-que-gong\">Qu&#039;est-ce que Gong ?<\/a><\/div><div class=\"toc__item level-3\"><a href=\"#quelles-sont-les-fonctionnalites-cles-de-gong\">Quelles sont les fonctionnalit\u00e9s cl\u00e9s de Gong ?<\/a><\/div><div class=\"toc__item level-2\"><a href=\"#que-disent-les-utilisateurs-a-propos-de-gong\">Que disent les utilisateurs \u00e0 propos de Gong ?<\/a><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><h2 class=\"wp-block-heading\">Qu&rsquo;est-ce que Gong ?<\/h2>\n\n<p>Gong est une plateforme d&rsquo;intelligence des revenus con\u00e7ue pour les \u00e9quipes de vente du <a href=\"https:\/\/www.cloudtalk.io\/fr\/le-systeme-telephonique-cloud-pour-les-entreprises-florissantes-du-mid-market\/\">march\u00e9 interm\u00e9diaire<\/a> et des <a href=\"https:\/\/www.cloudtalk.io\/enterprise-voip\/\">grandes entreprises<\/a>. Il est important de noter que Gong n&rsquo;est pas un <a href=\"https:\/\/www.cloudtalk.io\/fr\/telephonie-voip\/\">fournisseur de services VoIP<\/a> ; il s&rsquo;agit plut\u00f4t d&rsquo;un \u00ab module compl\u00e9mentaire \u00bb analytique qui s&rsquo;ajoute \u00e0 vos outils de communication existants. Il enregistre et transcrit les interactions clients (vid\u00e9o, e-mail et t\u00e9l\u00e9phone) pour fournir des informations approfondies sur la sant\u00e9 des transactions et la performance de l&rsquo;\u00e9quipe.<\/p>\n\n<p>La plateforme est con\u00e7ue pour les organisations utilisant d\u00e9j\u00e0 des <a href=\"https:\/\/www.cloudtalk.io\/fr\/integrations\/\">CRM<\/a> robustes comme <a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-de-votre-systeme-telephonique-dans-salesforce\/\">Salesforce<\/a> ou <a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-dun-centre-dappel-pour-hubspot\/\">HubSpot<\/a>, servant de \u00ab cerveau \u00bb qui analyse ce qui est dit dans les conversations. Bien qu&rsquo;elle aide les dirigeants \u00e0 comprendre les tendances du march\u00e9 et les risques de vente, elle s&rsquo;appuie sur des <a href=\"https:\/\/www.cloudtalk.io\/cloud-phone-system\/\">syst\u00e8mes t\u00e9l\u00e9phoniques cloud<\/a> externes pour faciliter r\u00e9ellement les appels qu&rsquo;elle analyse.<\/p>\n\n<p>Pour les \u00e9quipes recherchant une solution tout-en-un qui combine <a href=\"https:\/\/www.google.com\/search?q=https:\/\/www.cloudtalk.io\/features\/predictive-dialer\/\">infrastructure d&rsquo;appels<\/a> et <a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/ai-productivity-tools\/\">analyses d&rsquo;IA avanc\u00e9es<\/a> sur une seule plateforme, CloudTalk est le choix le plus pratique. CloudTalk offre toutes les fonctionnalit\u00e9s d&rsquo;intelligence critiques de Gong \u2014 telles que les <a href=\"https:\/\/www.cloudtalk.io\/fr\/balises-de-resume-d-appel-automatique\/\">r\u00e9sum\u00e9s automatis\u00e9s<\/a> et l&rsquo;<a href=\"https:\/\/www.cloudtalk.io\/fr\/analyse-des-sentiments\/\">analyse des sentiments<\/a> \u2014 mais inclut le syst\u00e8me t\u00e9l\u00e9phonique r\u00e9el et de puissants <a href=\"https:\/\/www.cloudtalk.io\/fr\/composeur\/\">composeurs automatiques sortants<\/a> \u00e0 un prix nettement plus abordable.<\/p>\n\n\n<div class=\"wp-block-cloudtalk-summary\"><div class=\"summary-block summary-block--sm\"><h3 id=\"quelles-sont-les-fonctionnalites-cles-de-gong\" class=\"wp-block-heading\">Quelles sont les fonctionnalit\u00e9s cl\u00e9s de Gong ?<\/h3>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        <strong>Intelligence des revenus :<\/strong> Pr\u00e9visions bas\u00e9es sur l&rsquo;IA qui pr\u00e9disent les r\u00e9sultats des transactions bas\u00e9es sur les donn\u00e9es des conversations                     <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        <strong>Intelligence conversationnelle :<\/strong> Transcriptions et r\u00e9sum\u00e9s d&rsquo;appels g\u00e9n\u00e9r\u00e9s par l&rsquo;IA qui mettent en \u00e9vidence les points sensibles cl\u00e9s et les mentions de concurrents.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        <strong>Indicateurs de risque de transaction :<\/strong> Alertes automatis\u00e9es qui signalent les transactions en fonction d&rsquo;un manque d&rsquo;activit\u00e9 r\u00e9cente ou d&rsquo;un sentiment client n\u00e9gatif.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        <strong>Gong engage :<\/strong> Une couche d&rsquo;engagement commercial qui aide les commerciaux \u00e0 prioriser leurs t\u00e2ches quotidiennes et leurs suivis.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        <strong>Informations sur le march\u00e9 :<\/strong> Donn\u00e9es agr\u00e9g\u00e9es provenant de milliers d&rsquo;appels pour aider la direction \u00e0 comprendre comment le march\u00e9 r\u00e9agit aux changements de prix ou aux nouvelles fonctionnalit\u00e9s.                    <\/div>\n                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div><\/div><\/div>\n\n\n<h2 id=\"que-disent-les-utilisateurs-a-propos-de-gong\" class=\"wp-block-heading\">Que disent les utilisateurs \u00e0 propos de Gong ?<\/h2>\n\n<p>Bas\u00e9 sur plus de 7000 avis d&rsquo;utilisateurs v\u00e9rifi\u00e9s des plateformes fiables G2 et Capterra.<\/p>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--pros wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude0a Ce que les utilisateurs appr\u00e9cient<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Analyse des appels                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Int\u00e9grations CRM                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    R\u00e9sum\u00e9s IA                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Prospection par e-mail                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u00ab Le r\u00e9sum\u00e9 IA de Gong fourni apr\u00e8s l&rsquo;appel enregistr\u00e9 est un excellent moyen de se souvenir exactement de ce qui a \u00e9t\u00e9 discut\u00e9 et des actions \u00e0 suivre. \u00bb<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">Luke K.<\/div><div class=\"quote-block__position\">Responsable principal du succ\u00e8s client<\/div><\/div><\/div><a href=\"https:\/\/www.g2.com\/products\/gong\/reviews\/gong-review-12702345?target=_blank&#038;rel=nofollow\u201d\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--cons wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude24 Ce que les utilisateurs n&#039;appr\u00e9cient pas<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Dysfonctionnements occasionnels de l&rsquo;IA                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Le support met trop de temps \u00e0 r\u00e9soudre les tickets                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Fonctionnalit\u00e9s et capacit\u00e9s d&rsquo;IA limit\u00e9es                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Probl\u00e8mes d&rsquo;accessibilit\u00e9 et de t\u00e9l\u00e9chargement des donn\u00e9es d&rsquo;appel                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Trop cher, surtout pour les petites entreprises                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u00ab Notre exp\u00e9rience a \u00e9t\u00e9 impact\u00e9e par d&rsquo;importantes limitations d&rsquo;acc\u00e8s aux donn\u00e9es, en particulier concernant la portabilit\u00e9 des donn\u00e9es et les capacit\u00e9s d&rsquo;exportation en masse. Le manque d&rsquo;options robustes d&rsquo;exportation de donn\u00e9es a rendu difficile la justification du co\u00fbt de la plateforme, d&rsquo;autant plus qu&rsquo;elle ne r\u00e9pond pas aux besoins pratiques de gestion des donn\u00e9es. \u00bb<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">&lt;strong&gt;Neel P.&lt;\/strong&gt;<\/div><div class=\"quote-block__position\">Responsable des op\u00e9rations de vente<\/div><\/div><\/div><a href=\"https:\/\/www.g2.com\/products\/gong\/reviews\/gong-review-10420269?target=_blank&#038;rel=nofollow\u201d\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div style=\"--rcc-slides-per-view: 2;\" class=\"wp-block-cloudtalk-review-card-carousel rcc--post-content wp-block-cloudtalk-review-card-carousel\" data-display-mode=\"post-content\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">Que disent les gens de Gong sur G2 ?<\/h2><p class=\"rcc__description\">D\u00e9couvrez les avis honn\u00eates d&rsquo;utilisateurs r\u00e9els et v\u00e9rifi\u00e9s sur G2. Lisez ce qu&rsquo;ils disent de leur exp\u00e9rience avec le produit Gong.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/jts.webp\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"4 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u00ab L&#039;interface utilisateur est claire, et la large gamme d&#039;int\u00e9grations la rend vraiment utile dans mon flux de travail quotidien. \u00bb<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">J.T. S.<\/span><span class=\"review-card__tag review-card__tag--gray\">Entreprise<\/span><span class=\"review-card__tag review-card__tag--blue\">IT<\/span><\/div><p class=\"review-card__company\">Responsable produit senior<\/p><p class=\"review-card__position\">Informatique et services<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/annabelle-h.webp\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"2 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u00ab J&#039;appr\u00e9cie que Gong permette aux responsables commerciaux d&#039;\u00e9couter les appels de nos repr\u00e9sentants. Excellent concept qui fait gagner du temps (c&#039;est-\u00e0-dire que les managers g\u00e8rent d\u00e9sormais la qualit\u00e9 des appels, sans avoir besoin de sp\u00e9cialistes de la qualit\u00e9 des appels). \u00bb<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Annabelle H.<\/span><span class=\"review-card__tag review-card__tag--gray\">Entreprise<\/span><\/div><p class=\"review-card__company\">Directeur b\u00e9n\u00e9vole <\/p><p class=\"review-card__position\">Conseil d&#039;administration<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/mohit-s.jpg\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"5 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u00ab Il devrait \u00e9galement y avoir une option pour savoir comment nous pouvons am\u00e9liorer notre argumentaire de vente, \u00e0 quel moment et quels nouveaux \u00e9l\u00e9ments nous pouvons pr\u00e9senter. \u00bb<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Mohit S. <\/span><span class=\"review-card__tag review-card__tag--gray\">Entreprise<\/span><\/div><p class=\"review-card__company\">Analyste<\/p><p class=\"review-card__position\">&gt; 1000 employ\u00e9s.<\/p><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"ci ci--sticky wp-block-cloudtalk-content-item\"><div class=\"ci__header\"><img decoding=\"async\" class=\"ci__icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/02\/IconGong.svg\" alt=\"\" width=\"32\" height=\"32\" loading=\"lazy\" \/><span class=\"ci__name\">Gong<\/span><\/div><div class=\"ci__items\"><div class=\"ci__item\"><span class=\"ci__label\">Fond\u00e9e<\/span><span class=\"ci__value\">2015<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Taille de l&#039;\u00e9quipe<\/span><span class=\"ci__value\">1200-1800 employ\u00e9s<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Couverture<\/span><span class=\"ci__value\">70+ Langues<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Note G2<\/span><span class=\"ci__value\">4.7\/5<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Prix de d\u00e9part<\/span><span class=\"ci__value\">\u20ac5000\/an plateforme+frais<\/span><\/div><\/div><\/div><\/div>\n<\/div>\n\n\n<div class=\"wp-block-cloudtalk-homepage-hero-section wp-block-cloudtalk-homepage-hero-section\"><div class=\"homepage-hero-section homepage-hero-section--has-top-border\"><div class=\"homepage-hero-section__content\"><div class=\"homepage-hero-section__tags\"><span class=\"homepage-hero-section__tag\"><span>CloudTalk &#8211; #1 Gong Alternative<\/span><\/span><span class=\"homepage-hero-section__tag homepage-hero-section__tag--highlighted\"><img loading=\"lazy\" decoding=\"async\" class=\"homepage-hero-section__tag-icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"\" width=\"16\" height=\"16\" \/><span>2026 Spring Leader<\/span><\/span><\/div><div class=\"homepage-hero-section__headline\"><h2>Vous cherchez une alternative \u00e0 Gong ?<\/h2><\/div><div class=\"homepage-hero-section__description\"><p>D\u00e9couvrez pourquoi 5,500+ entreprises sont pass\u00e9es \u00e0 CloudTalk pour une qualit\u00e9 d&rsquo;appel sup\u00e9rieure et des fonctionnalit\u00e9s bas\u00e9es sur l&rsquo;IA.<\/p><\/div><div class=\"homepage-hero-section__buttons\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" class=\"btn btn-regular btn-secondary\">Obtenir une d\u00e9mo<\/a><a href=\"https:\/\/www.cloudtalk.io\/blog\/gong-competitors\/\" class=\"btn btn-regular btn-ghost\">Voir la comparaison<\/a><\/div><div class=\"homepage-hero-section__logo-carousel\"><div class=\"wp-block-cloudtalk-logo-carousel wp-block-cloudtalk-logo-carousel\"><\/div><\/div><div class=\"homepage-hero-section__image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Product_Design.png\" alt=\"Hero image\" \/><div class=\"homepage-hero-section__video-blocks\"><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--1\"><div class=\"homepage-hero-section__video-text\">Ajouter des int\u00e9grations pr\u00e9f\u00e9r\u00e9es<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Integracie_184x60.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--2\"><div class=\"homepage-hero-section__video-text\">Obtenir des num\u00e9ros locaux<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Numbers_184x89.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--3\"><div class=\"homepage-hero-section__video-text\">Ajouter des agents vocaux IA<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Video_184x109.mp4\" autoplay loop playsinline muted><\/video><\/div><\/div><\/div><div class=\"homepage-hero-section__feature-highlights\"><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"22\" viewBox=\"0 0 23 22\" fill=\"none\"><path d=\"M14.5 2.5V1M18.4393 3.56066L19.5 2.5M19.5103 7.5H21.0103M20.9506 12C20.4489 17.0533 16.1853 21 11 21C5.47715 21 1 16.5228 1 11C1 5.81465 4.94668 1.5511 10 1.04938M11 7H15V11M14.6197 7C12.2653 10.3276 8.38636 12.5 4 12.5C2.9971 12.5 2.02072 12.3864 1.08302 12.1715\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Mieux not\u00e9 sur G2<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Constamment bien not\u00e9 sur G2, CloudTalk aide les \u00e9quipes \u00e0 monter en puissance plus rapidement, \u00e0 \u00e9viter la complexit\u00e9 et \u00e0 compter sur un syst\u00e8me t\u00e9l\u00e9phonique qui fonctionne comme pr\u00e9vu d\u00e8s le premier jour.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 16C12.866 16 16 12.866 16 9C16 5.13401 12.866 2 9 2C5.13401 2 2 5.13401 2 9C2 12.866 5.13401 16 9 16Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M15 22C18.866 22 22 18.866 22 15C22 11.134 18.866 8 15 8C11.134 8 8 11.134 8 15C8 18.866 11.134 22 15 22Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>100+ int\u00e9grations<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Votre CRM, votre helpdesk et vos outils de vente communiquent d\u00e9j\u00e0 entre eux. CloudTalk se joint simplement \u00e0 la conversation et la rend bien plus productive.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M2.68675 15.6451L4.59494 14.5435C4.6983 14.4839 4.8196 14.4631 4.9369 14.4851L8.6914 15.1878C8.99995 15.2455 9.28478 15.008 9.28338 14.6941L9.26876 11.4045C9.26836 11.3151 9.29193 11.2272 9.33701 11.15L11.2317 7.90621C11.3303 7.73739 11.3215 7.52658 11.2091 7.3666L8.01892 2.82568M19.0002 4.85905C13.5002 7.50004 16.5 11 17.5002 11.5C19.3773 12.4384 21.9876 12.5 21.9876 12.5C21.9958 12.3344 22 12.1677 22 12C22 6.47715 17.5228 2 12 2C6.47715 2 2 6.47715 2 12C2 17.5228 6.47715 22 12 22C12.1677 22 12.3344 21.9959 12.5 21.9877M16.7578 21.9398L13.591 13.591L21.9398 16.7578L18.2376 18.2376L16.7578 21.9398Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Couverture dans plus de 160 pays<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>D&rsquo;un pays \u00e0 l&rsquo;autre, et \u00e0 travers le monde, CloudTalk assure la clart\u00e9 de vos appels, leur caract\u00e8re local et leur capacit\u00e9 \u00e0 \u00e9voluer avec votre entreprise.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<section class=\"cs cs--bg-gradient-to-blue cs--layout-stacked wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">CloudTalk vs Gong : Comparaison<\/h2><p class=\"cs__description\">D\u00e9couvrez comment CloudTalk offre une solution tout-en-un plus compl\u00e8te pour votre \u00e9quipe.<\/p><\/div><\/div>\n<div class=\"cs__content\"><div class=\"wp-block-cloudtalk-before-after-table\"><div class=\"bat__table\"><div class=\"bat__row bat__row--header\"><div class=\"bat__cell bat__cell--label\"><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__column-header\">Gong<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__column-header\">CloudTalk<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Fonction principale<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Module compl\u00e9mentaire analytique : Un outil haut de gamme con\u00e7u pour analyser les appels et les e-mails effectu\u00e9s via d&#039;autres syst\u00e8mes.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">\u00c9cosyst\u00e8me d&#039;appels complet : Un syst\u00e8me t\u00e9l\u00e9phonique VoIP complet avec intelligence conversationnelle IA int\u00e9gr\u00e9e.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">VoIP &amp; Connectivit\u00e9<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Aucune : N\u00e9cessite un syst\u00e8me t\u00e9l\u00e9phonique ou un outil vid\u00e9o s\u00e9par\u00e9 pour fonctionner et fournir des donn\u00e9es d&#039;analyse.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Infrastructure mondiale : Acc\u00e8s \u00e0 des num\u00e9ros locaux dans 180 avec une qualit\u00e9 vocale cristalline.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Capacit\u00e9s d&#039;IA<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Ax\u00e9 sur l&#039;\u00ab Intelligence des revenus \u00bb, la pr\u00e9vision des transactions et l&#039;analyse des tendances de vente \u00e0 long terme.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Intelligence conversationnelle IA compl\u00e8te : Comprend la d\u00e9tection des sentiments, l&#039;analyse des \u00e9motions en temps r\u00e9el et les r\u00e9sum\u00e9s automatis\u00e9s.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Puissance de num\u00e9rotation<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Limit\u00e9 \u00e0 la gestion basique des t\u00e2ches de vente (Gong Engage) ; manque de composeurs automatiques sortants \u00e0 haute vitesse.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Composeurs Power et Parall\u00e8les : Appelez jusqu&#039;\u00e0 5 lignes simultan\u00e9ment, doublant les taux de contact pour les \u00e9quipes \u00e0 haute v\u00e9locit\u00e9.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Int\u00e9gration CRM<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Synchronisation solide avec Salesforce et HubSpot, ax\u00e9e sur l&#039;enrichissement des fiches CRM avec les donn\u00e9es de conversation.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Synchronisation fluide et en temps r\u00e9el : Connexion native et profonde avec plus de 100 int\u00e9grations, y compris HubSpot, Salesforce et ZenDesk.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Flexibilit\u00e9 du routage<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">N&#039;offre pas de fonctionnalit\u00e9s de routage d&#039;appels ou d&#039;IVR, car ce n&#039;est pas un syst\u00e8me t\u00e9l\u00e9phonique.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Concepteur de flux d&#039;appels avanc\u00e9 : Plus de 20 conditions de routage, routage bas\u00e9 sur les comp\u00e9tences et \u00e9dition visuelle par glisser-d\u00e9poser.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Support et configuration<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Mise en \u0153uvre complexe n\u00e9cessitant souvent des semaines et des frais d&#039;int\u00e9gration obligatoires significatifs.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Leader G2 en mati\u00e8re de satisfaction : Mettez votre \u00e9quipe en ligne en quelques heures gr\u00e2ce \u00e0 un support proactif \u00e9chelonn\u00e9 et \u00e0 des gestionnaires de succ\u00e8s d\u00e9di\u00e9s.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Tarifs et modules compl\u00e9mentaires<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">\u00c0 partir de \u20ac5,000 de frais de plateforme + ~\u20ac1,600\/utilisateur\/an (facturation annuelle uniquement). Pr\u00e9voyez des frais d&#039;int\u00e9gration obligatoires \u00e0 partir de \u20ac7,500. Facturation annuelle uniquement.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">\u00c9volutif et transparent : Plan Starter \u00e0 \u20ac25 avec une approche modulaire, vous ne payez que pour la puissance utilis\u00e9e par votre \u00e9quipe, sans frais de plateforme ou de configuration cach\u00e9s.<\/span><\/div><\/div><\/div><div class=\"bat__slider\" aria-label=\"Comparison cards\"><div class=\"bat__slider-track\"><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Fonction principale<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Gong:<\/strong> Module compl\u00e9mentaire analytique : Un outil haut de gamme con\u00e7u pour analyser les appels et les e-mails effectu\u00e9s via d&#039;autres syst\u00e8mes.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> \u00c9cosyst\u00e8me d&#039;appels complet : Un syst\u00e8me t\u00e9l\u00e9phonique VoIP complet avec intelligence conversationnelle IA int\u00e9gr\u00e9e.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">VoIP &amp; Connectivit\u00e9<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Gong:<\/strong> Aucune : N\u00e9cessite un syst\u00e8me t\u00e9l\u00e9phonique ou un outil vid\u00e9o s\u00e9par\u00e9 pour fonctionner et fournir des donn\u00e9es d&#039;analyse.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Infrastructure mondiale : Acc\u00e8s \u00e0 des num\u00e9ros locaux dans 180 avec une qualit\u00e9 vocale cristalline.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Capacit\u00e9s d&#039;IA<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Gong:<\/strong> Ax\u00e9 sur l&#039;\u00ab Intelligence des revenus \u00bb, la pr\u00e9vision des transactions et l&#039;analyse des tendances de vente \u00e0 long terme.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Intelligence conversationnelle IA compl\u00e8te : Comprend la d\u00e9tection des sentiments, l&#039;analyse des \u00e9motions en temps r\u00e9el et les r\u00e9sum\u00e9s automatis\u00e9s.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Puissance de num\u00e9rotation<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Gong:<\/strong> Limit\u00e9 \u00e0 la gestion basique des t\u00e2ches de vente (Gong Engage) ; manque de composeurs automatiques sortants \u00e0 haute vitesse.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Composeurs Power et Parall\u00e8les : Appelez jusqu&#039;\u00e0 5 lignes simultan\u00e9ment, doublant les taux de contact pour les \u00e9quipes \u00e0 haute v\u00e9locit\u00e9.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Int\u00e9gration CRM<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Gong:<\/strong> Synchronisation solide avec Salesforce et HubSpot, ax\u00e9e sur l&#039;enrichissement des fiches CRM avec les donn\u00e9es de conversation.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Synchronisation fluide et en temps r\u00e9el : Connexion native et profonde avec plus de 100 int\u00e9grations, y compris HubSpot, Salesforce et ZenDesk.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Flexibilit\u00e9 du routage<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Gong:<\/strong> N&#039;offre pas de fonctionnalit\u00e9s de routage d&#039;appels ou d&#039;IVR, car ce n&#039;est pas un syst\u00e8me t\u00e9l\u00e9phonique.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Concepteur de flux d&#039;appels avanc\u00e9 : Plus de 20 conditions de routage, routage bas\u00e9 sur les comp\u00e9tences et \u00e9dition visuelle par glisser-d\u00e9poser.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Support et configuration<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Gong:<\/strong> Mise en \u0153uvre complexe n\u00e9cessitant souvent des semaines et des frais d&#039;int\u00e9gration obligatoires significatifs.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Leader G2 en mati\u00e8re de satisfaction : Mettez votre \u00e9quipe en ligne en quelques heures gr\u00e2ce \u00e0 un support proactif \u00e9chelonn\u00e9 et \u00e0 des gestionnaires de succ\u00e8s d\u00e9di\u00e9s.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Tarifs et modules compl\u00e9mentaires<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Gong:<\/strong> \u00c0 partir de \u20ac5,000 de frais de plateforme + ~\u20ac1,600\/utilisateur\/an (facturation annuelle uniquement). Pr\u00e9voyez des frais d&#039;int\u00e9gration obligatoires \u00e0 partir de \u20ac7,500. Facturation annuelle uniquement.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> \u00c9volutif et transparent : Plan Starter \u00e0 \u20ac25 avec une approche modulaire, vous ne payez que pour la puissance utilis\u00e9e par votre \u00e9quipe, sans frais de plateforme ou de configuration cach\u00e9s.<\/span><\/div><\/div><\/div><div class=\"bat__slider-dots\" role=\"tablist\" aria-label=\"Slide navigation\"><\/div><\/div><\/div><\/div>\n<\/div><\/section>\n\n<section class=\"cs cs--bg-white cs--layout-inline cs--has-top-border wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">Pourquoi choisir CloudTalk plut\u00f4t que Gong<\/h2><p class=\"cs__description\">D\u00e9couvrez les fonctionnalit\u00e9s de CloudTalk qui surpassent la concurrence.<\/p><\/div><\/div>\n<div class=\"cs__content\"><div style=\"--fcg-cols: 3\" class=\"fcg wp-block-cloudtalk-feature-card-grid\"><div class=\"fcg__grid\"><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M20 21C20 19.6044 20 18.9067 19.8278 18.3389C19.44 17.0605 18.4395 16.06 17.1611 15.6722C16.5933 15.5 15.8956 15.5 14.5 15.5H9.5C8.10444 15.5 7.40665 15.5 6.83886 15.6722C5.56045 16.06 4.56004 17.0605 4.17224 18.3389C4 18.9067 4 19.6044 4 21M16.5 7.5C16.5 9.98528 14.4853 12 12 12C9.51472 12 7.5 9.98528 7.5 7.5C7.5 5.01472 9.51472 3 12 3C14.4853 3 16.5 5.01472 16.5 7.5Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Agents vocaux IA qui travaillent 24h\/24 et 7j\/7<\/h3><p class=\"fc__desc\">Alors que Gong n&rsquo;analyse les appels qu&rsquo;apr\u00e8s coup, les <a href=\"https:\/\/www.cloudtalk.io\/fr\/agents-vocaux-ia\/\">agents vocaux IA<\/a> de CloudTalk les g\u00e8rent activement. D\u00e9ployez des agents qui g\u00e8rent le trafic entrant 24h\/24 et 7j\/7 \u2014 qualifiant les leads, r\u00e9pondant aux FAQ et acheminant vers la bonne \u00e9quipe uniquement lorsqu&rsquo;une intervention humaine est n\u00e9cessaire.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M20.9996 8V3M20.9996 3H15.9996M20.9996 3L14.9996 9M10.2266 13.8631C9.02506 12.6615 8.07627 11.3028 7.38028 9.85323C7.32041 9.72854 7.29048 9.66619 7.26748 9.5873C7.18576 9.30695 7.24446 8.96269 7.41447 8.72526C7.46231 8.65845 7.51947 8.60129 7.63378 8.48698C7.98338 8.13737 8.15819 7.96257 8.27247 7.78679C8.70347 7.1239 8.70347 6.26932 8.27247 5.60643C8.15819 5.43065 7.98338 5.25585 7.63378 4.90624L7.43891 4.71137C6.90747 4.17993 6.64174 3.91421 6.35636 3.76987C5.7888 3.4828 5.11854 3.4828 4.55098 3.76987C4.2656 3.91421 3.99987 4.17993 3.46843 4.71137L3.3108 4.86901C2.78117 5.39863 2.51636 5.66344 2.31411 6.02348C2.08969 6.42298 1.92833 7.04347 1.9297 7.5017C1.93092 7.91464 2.01103 8.19687 2.17124 8.76131C3.03221 11.7947 4.65668 14.6571 7.04466 17.045C9.43264 19.433 12.295 21.0575 15.3284 21.9185C15.8928 22.0787 16.1751 22.1588 16.588 22.16C17.0462 22.1614 17.6667 22 18.0662 21.7756C18.4263 21.5733 18.6911 21.3085 19.2207 20.7789L19.3783 20.6213C19.9098 20.0898 20.1755 19.8241 20.3198 19.5387C20.6069 18.9712 20.6069 18.3009 20.3198 17.7333C20.1755 17.448 19.9098 17.1822 19.3783 16.6508L19.1835 16.4559C18.8339 16.1063 18.6591 15.9315 18.4833 15.8172C17.8204 15.3862 16.9658 15.3862 16.3029 15.8172C16.1271 15.9315 15.9523 16.1063 15.6027 16.4559C15.4884 16.5702 15.4313 16.6274 15.3644 16.6752C15.127 16.8453 14.7828 16.904 14.5024 16.8222C14.4235 16.7992 14.3612 16.7693 14.2365 16.7094C12.7869 16.0134 11.4282 15.0646 10.2266 13.8631Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Composeur IA actif pour les ventes \u00e0 haute v\u00e9locit\u00e9<\/h3><p class=\"fc__desc\">Gong n&rsquo;offre aucune infrastructure de num\u00e9rotation native. Le <a href=\"https:\/\/www.cloudtalk.io\/?page_id=296734\">composeur IA<\/a> de CloudTalk permet \u00e0 votre \u00e9quipe de vente sortante de traiter automatiquement les listes d&rsquo;appels, en ignorant les messageries vocales et en ne connectant les agents que lorsqu&rsquo;une personne en direct r\u00e9pond, ce qui permet beaucoup plus de conversations par heure.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M13 2L4.09344 12.6879C3.74463 13.1064 3.57023 13.3157 3.56756 13.4925C3.56524 13.6461 3.63372 13.7923 3.75324 13.8889C3.89073 14 4.16316 14 4.70802 14H12L11 22L19.9065 11.3121C20.2553 10.8936 20.4297 10.6843 20.4324 10.5075C20.4347 10.3539 20.3663 10.2077 20.2467 10.1111C20.1092 10 19.8368 10 19.292 10H12L13 2Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Logique de routage avanc\u00e9e bas\u00e9e sur les comp\u00e9tences<\/h3><p class=\"fc__desc\">Gong ne peut pas acheminer les appels car ce n&rsquo;est pas un syst\u00e8me t\u00e9l\u00e9phonique. Avec CloudTalk, chaque appelant atteint l&rsquo;agent le plus qualifi\u00e9 gr\u00e2ce au <a href=\"https:\/\/www.cloudtalk.io\/fr\/outils-de-centre-dappels\/logiciel-de-routage-base-sur-les-competences-ameliorer-lefficacite-du-routage-des-agents\/\">routage bas\u00e9 sur les comp\u00e9tences<\/a>, \u00e9valuant l&rsquo;expertise en temps r\u00e9el pour une exp\u00e9rience client plus personnalis\u00e9e et efficace.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M2 12H22M2 12C2 17.5228 6.47715 22 12 22M2 12C2 6.47715 6.47715 2 12 2M22 12C22 17.5228 17.5228 22 12 22M22 12C22 6.47715 17.5228 2 12 2M12 2C14.5013 4.73835 15.9228 8.29203 16 12C15.9228 15.708 14.5013 19.2616 12 22M12 2C9.49872 4.73835 8.07725 8.29203 8 12C8.07725 15.708 9.49872 19.2616 12 22\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">VoIP int\u00e9gr\u00e9e et couverture mondiale<\/h3><p class=\"fc__desc\">Gong vous oblige \u00e0 payer pour un fournisseur de t\u00e9l\u00e9phonie s\u00e9par\u00e9. CloudTalk est un <a href=\"https:\/\/www.cloudtalk.io\/cloud-phone-system\/\">op\u00e9rateur mondial complet<\/a>, fournissant des num\u00e9ros locaux dans 160 pays et une connectivit\u00e9 VoIP cristalline au sein d&rsquo;une plateforme unique et int\u00e9gr\u00e9e.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M11.2827 3.45332C11.5131 2.98638 11.6284 2.75291 11.7848 2.67831C11.9209 2.61341 12.0791 2.61341 12.2152 2.67831C12.3717 2.75291 12.4869 2.98638 12.7174 3.45332L14.9041 7.88328C14.9721 8.02113 15.0061 8.09006 15.0558 8.14358C15.0999 8.19096 15.1527 8.22935 15.2113 8.25662C15.2776 8.28742 15.3536 8.29854 15.5057 8.32077L20.397 9.03571C20.9121 9.11099 21.1696 9.14863 21.2888 9.27444C21.3925 9.38389 21.4412 9.5343 21.4215 9.68377C21.3988 9.85558 21.2124 10.0372 20.8395 10.4004L17.3014 13.8464C17.1912 13.9538 17.136 14.0076 17.1004 14.0715C17.0689 14.128 17.0487 14.1902 17.0409 14.2545C17.0321 14.3271 17.0451 14.403 17.0711 14.5547L17.906 19.4221C17.994 19.9355 18.038 20.1922 17.9553 20.3445C17.8833 20.477 17.7554 20.57 17.6071 20.5975C17.4366 20.6291 17.2061 20.5078 16.7451 20.2654L12.3724 17.9658C12.2361 17.8942 12.168 17.8584 12.0962 17.8443C12.0327 17.8318 11.9673 17.8318 11.9038 17.8443C11.832 17.8584 11.7639 17.8942 11.6277 17.9658L7.25492 20.2654C6.79392 20.5078 6.56341 20.6291 6.39297 20.5975C6.24468 20.57 6.11672 20.477 6.04474 20.3445C5.962 20.1922 6.00603 19.9355 6.09407 19.4221L6.92889 14.5547C6.95491 14.403 6.96793 14.3271 6.95912 14.2545C6.95132 14.1902 6.93111 14.128 6.89961 14.0715C6.86402 14.0076 6.80888 13.9538 6.69859 13.8464L3.16056 10.4004C2.78766 10.0372 2.60121 9.85558 2.57853 9.68377C2.55879 9.5343 2.60755 9.38389 2.71125 9.27444C2.83044 9.14863 3.08797 9.11099 3.60304 9.03571L8.49431 8.32077C8.64642 8.29854 8.72248 8.28742 8.78872 8.25662C8.84736 8.22935 8.90016 8.19096 8.94419 8.14358C8.99391 8.09006 9.02793 8.02113 9.09597 7.88328L11.2827 3.45332Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Automatisation des flux de travail en temps r\u00e9el<\/h3><p class=\"fc__desc\">Gong se concentre sur l&rsquo;analyse post-appel. CloudTalk d\u00e9clenche une <a href=\"https:\/\/www.cloudtalk.io\/fr\/automatisation-du-flux-de-travail\/\">automatisation intelligente des flux de travail<\/a> d\u00e8s la fin d&rsquo;un appel \u2014 mettant \u00e0 jour les tickets CRM, envoyant des SMS de suivi ou \u00e9tiquetant les contacts en fonction des r\u00e9sultats des appels, \u00e9liminant ainsi le \u00ab travail post-appel \u00bb manuel.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M13.5295 8.35186C12.9571 8.75995 12.2566 9 11.5 9C9.567 9 8 7.433 8 5.5C8 3.567 9.567 2 11.5 2C12.753 2 13.8522 2.65842 14.4705 3.64814M6 20.0872H8.61029C8.95063 20.0872 9.28888 20.1277 9.61881 20.2086L12.3769 20.8789C12.9753 21.0247 13.5988 21.0388 14.2035 20.9214L17.253 20.3281C18.0585 20.1712 18.7996 19.7854 19.3803 19.2205L21.5379 17.1217C22.154 16.5234 22.154 15.5524 21.5379 14.9531C20.9832 14.4134 20.1047 14.3527 19.4771 14.8103L16.9626 16.6449C16.6025 16.9081 16.1643 17.0498 15.7137 17.0498H13.2855L14.8311 17.0498C15.7022 17.0498 16.4079 16.3633 16.4079 15.5159V15.2091C16.4079 14.5055 15.9156 13.892 15.2141 13.7219L12.8286 13.1417C12.4404 13.0476 12.0428 13 11.6431 13C10.6783 13 8.93189 13.7988 8.93189 13.7988L6 15.0249M20 6.5C20 8.433 18.433 10 16.5 10C14.567 10 13 8.433 13 6.5C13 4.567 14.567 3 16.5 3C18.433 3 20 4.567 20 6.5ZM2 14.6L2 20.4C2 20.9601 2 21.2401 2.10899 21.454C2.20487 21.6422 2.35785 21.7951 2.54601 21.891C2.75992 22 3.03995 22 3.6 22H4.4C4.96005 22 5.24008 22 5.45399 21.891C5.64215 21.7951 5.79513 21.6422 5.89101 21.454C6 21.2401 6 20.9601 6 20.4V14.6C6 14.0399 6 13.7599 5.89101 13.546C5.79513 13.3578 5.64215 13.2049 5.45399 13.109C5.24008 13 4.96005 13 4.4 13L3.6 13C3.03995 13 2.75992 13 2.54601 13.109C2.35785 13.2049 2.20487 13.3578 2.10899 13.546C2 13.7599 2 14.0399 2 14.6Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Tarification transparente sans frais cach\u00e9s<\/h3><p class=\"fc__desc\">Pas de frais d&rsquo;entr\u00e9e de plateforme ni de co\u00fbts d&rsquo;int\u00e9gration obligatoires. CloudTalk offre une approche transparente et modulaire avec une <a href=\"https:\/\/www.cloudtalk.io\/fr\/tarification-de-logiciel-de-centre-dappels\/\">tarification<\/a> abordable o\u00f9 vous pouvez \u00eatre op\u00e9rationnel en un seul apr\u00e8s-midi et ne payer que pour l&rsquo;IA avanc\u00e9e ou la puissance de num\u00e9rotation dont votre \u00e9quipe a r\u00e9ellement besoin.<\/p><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/section>\n\n<div style=\"--rcc-slides-per-view: 2;\" class=\"wp-block-cloudtalk-review-card-carousel rcc--has-top-border wp-block-cloudtalk-review-card-carousel\" data-display-mode=\"section\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">Entreprises qui sont pass\u00e9es \u00e0 CloudTalk<\/h2><p class=\"rcc__description\">De vraies histoires d&rsquo;entreprises r\u00e9elles qui ont choisi CloudTalk et n&rsquo;ont jamais regrett\u00e9.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u00ab Nous avons besoin d&rsquo;une visibilit\u00e9 compl\u00e8te, \u00e0 la fois sur les chiffres et sur la qualit\u00e9 des conversations. Les transcriptions et analyses IA de CloudTalk facilitent le suivi des ratios de discussion, de la profondeur de la d\u00e9couverte et des performances r\u00e9gionales, le tout sans n\u00e9cessiter de formation formelle pour commencer. \u00bb<br><br>\u00ab Avec CloudTalk, c&rsquo;est simple. Nous avons l&rsquo;extension Chrome, nous s\u00e9lectionnons la liste des num\u00e9ros que nous voulons appeler, nous les envoyons \u00e0 l&rsquo;application, et c&rsquo;est tout. Avec d&rsquo;autres fournisseurs, il y avait plus d&rsquo;\u00e9tapes et plus de friction. Les enregistrements d&rsquo;appels sont cruciaux, que ce soit pour l&rsquo;int\u00e9gration de nouveaux repr\u00e9sentants ou pour l&rsquo;examen des conversations cl\u00e9s. CloudTalk nous donne les outils pour suivre les interactions client et coacher avec des conversations r\u00e9elles. \u00bb<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Andr\u00e9s Garz\u00f3n<\/cite><p class=\"social-proof-block__position\">Responsable de la gestion de compte chez Pipedrive<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">100 %<\/span><span class=\"social-proof-block__statistic-description\">Activit\u00e9 d&#039;appel automatiquement enregistr\u00e9e dans Pipedrive<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">270 %<\/span><span class=\"social-proof-block__statistic-description\">Appels mensuels par les meilleurs SDR avec visibilit\u00e9 du temps de conversation<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/11\/BrandPipedrive-VersionDark-Gray.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/fr\/customer-stories\/pipedrive\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u00ab Nous recherchions quelque chose qui puisse r\u00e9pondre \u00e0 nos besoins sp\u00e9cifiques, notamment en termes de connectivit\u00e9 et d&rsquo;int\u00e9gration CRM. Nous avons pass\u00e9 beaucoup de temps \u00e0 \u00e9valuer diff\u00e9rentes options car nous devions trouver la bonne solution. \u00bb<br><br>\u00ab Notre CRM est au c\u0153ur de nos op\u00e9rations, et l&rsquo;int\u00e9gration de CloudTalk a facilit\u00e9 la centralisation de tout. En termes de rapports, CloudTalk a \u00e9t\u00e9 incroyablement utile. Dans le pass\u00e9, notre suivi des KPI \u00e9tait assez basique. Nous nous concentrions principalement sur le nombre d&rsquo;appels effectu\u00e9s. Maintenant, nous suivons et fournissons \u00e0 nos responsables des ventes des m\u00e9triques beaucoup plus granulaires, comme la dur\u00e9e des appels et le temps n\u00e9cessaire pour r\u00e9pondre aux leads. Ces informations nous ont vraiment aid\u00e9s \u00e0 affiner notre approche. \u00bb<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Ahmed A.<\/cite><p class=\"social-proof-block__position\">Sp\u00e9cialiste de la gestion des donn\u00e9es et du reporting chez DentaKay<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">150 %<\/span><span class=\"social-proof-block__statistic-description\">Augmentation des volumes d&#039;appels mensuels<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">90 %<\/span><span class=\"social-proof-block__statistic-description\">des agents gagnent du temps avec le Power Dialer<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/06\/dentakay.png\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/fr\/dentakay\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u00ab Nous avons test\u00e9 diff\u00e9rents services, et CloudTalk a \u00e9t\u00e9 celui qui a tenu ses promesses. La qualit\u00e9 \u00e9tait meilleure, le support rapide et les tarifs beaucoup plus raisonnables. \u00bb<br><br>\u00ab L&rsquo;appariement automatique des num\u00e9ros a \u00e9t\u00e9 incroyable. Il compose \u00e0 partir du bon num\u00e9ro en fonction de la r\u00e9gion, plus besoin de changer manuellement. C&rsquo;est plus fluide et plus rapide. Pouvoir utiliser des num\u00e9ros am\u00e9ricains et europ\u00e9ens a augment\u00e9 nos taux de prise d&rsquo;appels d&rsquo;au moins 30 \u00e0 40 %. Cela, combin\u00e9 \u00e0 l&rsquo;analyse en temps r\u00e9el et \u00e0 la r\u00e9activit\u00e9 de CloudTalk, a chang\u00e9 la donne. \u00bb<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Jose Luis<\/cite><p class=\"social-proof-block__position\">Responsable des op\u00e9rations d&#039;\u00e9quipe chez Self Mastery Company<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">30-40 %<\/span><span class=\"social-proof-block__statistic-description\">Augmentation des taux de prise d&#039;appels gr\u00e2ce \u00e0 l&#039;utilisation de num\u00e9ros locaux de l&#039;UE<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">4 personnes<\/span><span class=\"social-proof-block__statistic-description\">\u00c9quipe de support g\u00e9rant 40 \u00e0 50 employ\u00e9s dans le monde<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/12\/BrandSelfmastery-VersionDark-Gray.png\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/selfmastery\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-faq wp-block-cloudtalk-faq--white wp-block-cloudtalk-faq--has-top-border wp-block-cloudtalk-faq-v2\" data-display-mode=\"section\"><div class=\"faq-block\"><div class=\"faq-block__header\"><h2 class=\"faq-block__title\">Frequently Asked Questions<\/h2><\/div><div class=\"faq-block__items\"><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-49\"><h3 class=\"faq-item__question-text\">Gong remplace-t-il mon syst\u00e8me t\u00e9l\u00e9phonique professionnel existant ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-49\"><div class=\"faq-item__answer\"><p>Non. Gong n&rsquo;est pas un <a href=\"https:\/\/www.cloudtalk.io\/fr\/telephonie-voip\/\">fournisseur VoIP<\/a> ni un syst\u00e8me t\u00e9l\u00e9phonique. C&rsquo;est un module compl\u00e9mentaire d&rsquo;intelligence des revenus qui n\u00e9cessite un outil de communication externe (comme CloudTalk ou les syst\u00e8mes <a href=\"https:\/\/www.cloudtalk.io\/fr\/integrations\/\">CRM<\/a>) pour enregistrer et analyser les conversations. Si vous n&rsquo;avez pas encore de syst\u00e8me t\u00e9l\u00e9phonique, Gong ne peut pas fonctionner seul. CloudTalk, en revanche, est un \u00e9cosyst\u00e8me complet qui fournit \u00e0 la fois l&rsquo;infrastructure <a href=\"https:\/\/www.cloudtalk.io\/fr\/fonctions\/\">d&rsquo;appel<\/a> et l&rsquo;<a href=\"https:\/\/www.cloudtalk.io\/fr\/conversation-intelligente-alimentee-par-lia\/\">intelligence IA<\/a> sur une seule plateforme.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-50\"><h3 class=\"faq-item__question-text\">Puis-je obtenir les fonctionnalit\u00e9s de Gong comme les r\u00e9sum\u00e9s d&rsquo;appels et l&rsquo;analyse des sentiments dans CloudTalk ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-50\"><div class=\"faq-item__answer\"><p>Oui. Bien que Gong soit ax\u00e9 sur l&rsquo;\u00ab intelligence des revenus \u00bb, CloudTalk a int\u00e9gr\u00e9 ces fonctionnalit\u00e9s avanc\u00e9es directement dans sa plateforme principale. Avec l&rsquo;<a href=\"https:\/\/www.cloudtalk.io\/blog\/conversation-intelligence-software\/\">intelligence conversationnelle IA<\/a> de CloudTalk, vous obtenez des <a href=\"https:\/\/www.cloudtalk.io\/fr\/balises-de-resume-d-appel-automatique\/\">r\u00e9sum\u00e9s d&rsquo;appels automatis\u00e9s<\/a>, la <a href=\"https:\/\/www.cloudtalk.io\/fr\/analyse-des-sentiments\/\">d\u00e9tection des sentiments<\/a> et l&rsquo;analyse de l&rsquo;humeur sur 100 % de vos appels sans avoir besoin de payer pour une int\u00e9gration tierce co\u00fbteuse et s\u00e9par\u00e9e comme Gong.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-51\"><h3 class=\"faq-item__question-text\">Quelle est la tarification de Gong ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-51\"><div class=\"faq-item__answer\"><p>Gong est principalement un outil ax\u00e9 sur les entreprises et n\u00e9cessite g\u00e9n\u00e9ralement un investissement initial important. Cela inclut des frais de plateforme obligatoires \u00e0 partir de \u20ac5,000\/an, plus des licences utilisateur (~\u20ac1,600\/an) et souvent des frais d&rsquo;int\u00e9gration obligatoires (\u20ac7,500+). CloudTalk propose un mod\u00e8le de tarification beaucoup plus \u00e9volutif et transparent \u00e0 partir de \u20ac25, sans frais de plateforme cach\u00e9s et avec une configuration qui prend des heures, pas des semaines.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-52\"><h3 class=\"faq-item__question-text\">CloudTalk est-il meilleur que Gong pour les \u00e9quipes de vente sortante \u00e0 grand volume ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-52\"><div class=\"faq-item__answer\"><p>Pour les \u00e9quipes qui doivent passer des centaines d&rsquo;appels par jour, CloudTalk est le choix sup\u00e9rieur. Gong manque d&rsquo;outils de num\u00e9rotation \u00e0 haute v\u00e9locit\u00e9. Le <a href=\"https:\/\/www.cloudtalk.io\/?page_id=296734\">Power Dialer<\/a> et le <a href=\"https:\/\/www.cloudtalk.io\/fr\/composeur-parallele\/\">Parallel Dialer<\/a> de CloudTalk permettent \u00e0 vos agents de composer jusqu&rsquo;\u00e0 5 lignes simultan\u00e9ment, augmentant consid\u00e9rablement le temps de conversation et la p\u00e9n\u00e9tration des leads. Gong est mieux adapt\u00e9 \u00e0 l&rsquo;analyse de r\u00e9unions B2B longues et strat\u00e9giques plut\u00f4t qu&rsquo;\u00e0 la conduite d&rsquo;activit\u00e9s sortantes \u00e0 grand volume.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-53\"><h3 class=\"faq-item__question-text\">Puis-je utiliser CloudTalk et Gong ensemble ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-53\"><div class=\"faq-item__answer\"><p>Oui, et de nombreuses \u00e9quipes d&rsquo;entreprise le font. Vous pouvez utiliser CloudTalk comme moteur principal de num\u00e9rotation et de communication pour b\u00e9n\u00e9ficier de sa couverture dans 180 pays et de sa faible latence, puis l&rsquo;<a href=\"https:\/\/www.cloudtalk.io\/fr\/gong\/\">int\u00e9grer \u00e0 Gong<\/a> pour transf\u00e9rer ces enregistrements dans le moteur de pr\u00e9vision des revenus de Gong. Cependant, pour la plupart des PME et des \u00e9quipes de taille moyenne, l&rsquo;intelligence conversationnelle IA int\u00e9gr\u00e9e de CloudTalk couvre d\u00e9j\u00e0 90 % des fonctionnalit\u00e9s de Gong, ce qui peut vous faire \u00e9conomiser des dizaines de milliers d&rsquo;euros en frais de logiciel suppl\u00e9mentaires.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-54\"><h3 class=\"faq-item__question-text\">Comment les agents IA diff\u00e8rent-ils entre CloudTalk et Gong ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-54\"><div class=\"faq-item__answer\"><p>La diff\u00e9rence se situe entre l&rsquo;action et l&rsquo;administration. Les <a href=\"https:\/\/www.cloudtalk.io\/fr\/agents-vocaux-ia\/\">agents vocaux IA<\/a> de CloudTalk sont des personnages autonomes qui r\u00e9pondent et passent r\u00e9ellement des appels t\u00e9l\u00e9phoniques 24h\/24 et 7j\/7, g\u00e9rant les demandes de routine ou qualifiant les leads dans plus de 60 langues. En revanche, les agents IA de Gong sont des assistants backend con\u00e7us pour automatiser les t\u00e2ches administratives, telles que l&rsquo;extraction de donn\u00e9es \u00e0 partir d&rsquo;enregistrements d&rsquo;appels pour mettre \u00e0 jour les champs CRM ou r\u00e9diger des e-mails de suivi. En bref : l&rsquo;IA de CloudTalk parle<strong> <\/strong>\u00e0 vos clients, tandis que l&rsquo;IA de Gong g\u00e8re vos donn\u00e9es en coulisses.<\/p><\/div><\/div><\/div><\/div><div class=\"faq-block__cta\"><div class=\"faq-block__cta-image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/Avatar-group.png\" alt=\"\" \/><\/div><div class=\"faq-block__cta-content\"><h3 class=\"faq-block__cta-title\">Vous avez encore des questions ?<\/h3><p class=\"faq-block__cta-description\">Vous ne trouvez pas la r\u00e9ponse que vous cherchez ? Discutez avec notre \u00e9quipe amicale.<\/p><div class=\"faq-block__cta-button\"><a href=\"https:\/\/www.cloudtalk.io\/demo-b\/\" class=\"btn btn-primary\">Nous contacter<\/a><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"demo-ab-block--section wp-block-cloudtalk-demo-ab\"><div class=\"demo-ab-block\"><div class=\"demo-ab-block__hero\"><div class=\"demo-ab-block__hero-content\"><h2 class=\"demo-ab-block__heading\">Pr\u00eat \u00e0 faire l&rsquo;exp\u00e9rience d&rsquo;une qualit\u00e9 d&rsquo;appel sup\u00e9rieure ?<\/h2><p class=\"demo-ab-block__hero-paragraph\">Rejoignez plus de 4 000 entreprises qui font confiance \u00e0 CloudTalk pour leurs appels de vente et de support. D\u00e9couvrez pourquoi CloudTalk offre de meilleurs r\u00e9sultats que Gong.<\/p><div class=\"demo-ab-block__list-wrapper\"><\/div><\/div><\/div><div class=\"demo-ab-block__form-section\"><div class=\"demo-ab-block__form-wrap\"><div class=\"demo-ab-block__form-content demo-form\">\n<div class=\"ct-demo-form\">\n<!--[if lte IE 8]>\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2-legacy.js\"><\/script>\n<![endif]-->\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2.js\"><\/script>\n<script>\n\nlet searchParams = new URLSearchParams(window.location.search);\nsearchParams.has('filled_email');\nlet emailVal = searchParams.get('filled_email');\n\nhbspt.forms.create({\n\tregion: \"na1\",\n\tportalId: \"6195055\",\n\tformId: \"209cca80-551b-4b65-ae93-766d7218210e\",\n    onFormReady: function($form) {\n        $form.attr(\"data-default-form-id\", \"866072\");\n        if(emailVal) {\n            $form.find('input[name=\"email\"]').val(emailVal).change(); \n        }\n    },\n    onFormSubmit: function (form) {\n        window.dataLayer = window.dataLayer || [];\t \n        dataLayer.push({\n            'event': 'demoFormSubmitted',\n            'registrationFirstName': form.find(\"[name=firstname]\").val(),\n            'registrationLastName': form.find(\"[name=lastname]\").val(),\n            'registrationEmail': form.find(\"[name=email]\").val(),\n            'registrationPhoneNumber': form.find(\"[name=phone]\").val(),\n            'registrationUserNumber': form.find(\"[name=demo__users]\").find(\":selected\").val()\n        });\n    }\n});\n<\/script>\n<\/div>\n\n<div class=\"ct-referral-form\">\n<script>\n  hbspt.forms.create({\n    portalId: \"6195055\",\n    formId: \"6a618028-e42d-4ae6-bc9b-002fc38cc18a\",\n    region: \"na1\"\n  });\n<\/script>\n<\/div>\n<\/div><div class=\"wp-block-cloudtalk-logo-carousel wp-block-cloudtalk-logo-carousel\"><\/div><\/div><\/div><div 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15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_2\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_3)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"demo-ab-block__rating-card-content\"><p class=\"demo-ab-block__rating-card-label\">Avis<\/p><p class=\"demo-ab-block__rating-card-number\">1 500+<\/p><\/div><\/div><div class=\"demo-ab-block__rating-card\"><div class=\"demo-ab-block__rating-card-header\"><div class=\"demo-ab-block__rating-card-logos\"><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/capterra.svg\" alt=\"\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><\/div><div class=\"demo-ab-block__rating-card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_1_0)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_1_0\"><rect width=\"20\" height=\"20\" 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000+<\/p><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":174,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"ct-post-type":[],"ct-solution":[],"ct-industry":[],"ct-use-case":[],"ct-ai-voice-agent-type":[],"class_list":["post-331592","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/pages\/331592","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/users\/174"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/comments?post=331592"}],"version-history":[{"count":0,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/pages\/331592\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/media?parent=331592"}],"wp:term":[{"taxonomy":"ct-post-type","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/ct-post-type?post=331592"},{"taxonomy":"ct-solution","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/ct-solution?post=331592"},{"taxonomy":"ct-industry","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/ct-industry?post=331592"},{"taxonomy":"ct-use-case","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/ct-use-case?post=331592"},{"taxonomy":"ct-ai-voice-agent-type","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/ct-ai-voice-agent-type?post=331592"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}},{"id":331586,"date":"2026-05-17T13:10:37","date_gmt":"2026-05-17T11:10:37","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/?page_id=331586"},"modified":"2026-05-17T13:10:40","modified_gmt":"2026-05-17T11:10:40","slug":"callfire","status":"publish","type":"page","link":"https:\/\/www.cloudtalk.io\/fr\/avis-systeme-telephonique\/callfire\/","title":{"rendered":"Avis 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height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"under-navigation-social-proof-block__card-content\"><p class=\"under-navigation-social-proof-block__card-number\">1,500+&nbsp;<\/p><p class=\"under-navigation-social-proof-block__card-label\">Commentaires<\/p><\/div><\/div><div class=\"under-navigation-social-proof-block__card\" data-half-star=\"true\"><div class=\"under-navigation-social-proof-block__card-header\"><div class=\"under-navigation-social-proof-block__card-logos\"><div class=\"under-navigation-social-proof-block__card-logo\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/01\/trustpilot.svg\" alt=\"Trustpilot\" class=\"under-navigation-social-proof-block__card-logo-image\" \/><\/div><\/div><div class=\"under-navigation-social-proof-block__card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_1_0)\"><path d=\"M9.53834 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id=\"clip0_social_proof_1_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"under-navigation-social-proof-block__card-content\"><p class=\"under-navigation-social-proof-block__card-number\">260+&nbsp;<\/p><p class=\"under-navigation-social-proof-block__card-label\">Commentaires<\/p><\/div><\/div><div class=\"under-navigation-social-proof-block__card\" ><div class=\"under-navigation-social-proof-block__card-header\"><div class=\"under-navigation-social-proof-block__card-logos\"><div class=\"under-navigation-social-proof-block__card-logo\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/01\/customer1.png\" alt=\"Customer\" class=\"under-navigation-social-proof-block__card-logo-image\" \/><\/div><div class=\"under-navigation-social-proof-block__card-logo\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/02\/customer2-border.png\" alt=\"Customer\" class=\"under-navigation-social-proof-block__card-logo-image\" \/><\/div><div class=\"under-navigation-social-proof-block__card-logo\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/02\/customer3-border.png\" alt=\"Customer\" class=\"under-navigation-social-proof-block__card-logo-image\" \/><\/div><\/div><div class=\"under-navigation-social-proof-block__card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_0)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 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7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_1\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_2)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_2\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_3)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"under-navigation-social-proof-block__card-content\"><p class=\"under-navigation-social-proof-block__card-number\">4,000+&nbsp;<\/p><p class=\"under-navigation-social-proof-block__card-label\">Clients<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-seo-hero wp-block-cloudtalk-seo-hero\"><div class=\"sh\"><h1 class=\"sh__title\">CallFire : Avis 2026 :<br>Fonctionnalit\u00e9s, tarifs et retours utilisateurs<\/h1><p class=\"sh__description\">Vous recherchez des informations sur CallFire ? Lisez les avis v\u00e9rifi\u00e9s des utilisateurs, d\u00e9couvrez les performances de la plateforme et comparez-la \u00e0 l&rsquo;alternative propos\u00e9e par CloudTalk.<\/p><div class=\"sh__buttons wp-block-buttons\"><div class=\"wp-block-button btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" class=\"wp-block-button__link wp-element-button\">Obtenir une d\u00e9mo CloudTalk<\/a><\/div><div class=\"wp-block-button btn-ghost btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/callfire-alternative\/\" class=\"wp-block-button__link wp-element-button\">Alternatives \u00e0 CallFire \u2192<\/a><\/div><\/div><\/div><\/div>\n\n\n<div class=\"wp-block-cloudtalk-row\" style=\"--column-widths:minmax(0, 280px) minmax(660px, 1fr) minmax(0, 280px);--mobile-order-1:2;--mobile-order-2:3;--mobile-order-3:1\">\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"wp-block-cloudtalk-table-of-contents\" data-level-depth=\"3\" data-total-items=\"3\"><div class=\"toc__heading\">Table of contents<\/div><div class=\"toc__list\"><div class=\"toc__item level-2\"><a href=\"#quest-ce-que-callfire\">Qu&#039;est-ce que CallFire ?<\/a><\/div><div class=\"toc__item level-3\"><a href=\"#quelles-sont-les-principales-fonctionnalites-de-callfire\">Quelles sont les principales fonctionnalit\u00e9s de CallFire ?<\/a><\/div><div class=\"toc__item level-2\"><a href=\"#que-disent-les-utilisateurs-de-callfire\">Que disent les utilisateurs de CallFire ?<\/a><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><h2 class=\"wp-block-heading\">Qu&rsquo;est-ce que CallFire ?<\/h2>\n\n<p>CallFire est une <a href=\"https:\/\/www.cloudtalk.io\/fr\/logiciel-de-centre-dappels\/\">plateforme de communication bas\u00e9e sur le cloud<\/a> principalement utilis\u00e9e par les <a href=\"https:\/\/www.cloudtalk.io\/blog\/cloud-phone-system\/\">petites et moyennes entreprises<\/a> pour les messages texte en grand volume, les diffusions vocales, le suivi des appels et les r\u00e9ponses vocales interactives.<\/p>\n\n<p>La couverture de CallFire est principalement optimis\u00e9e pour les \u00c9tats-Unis et le Canada. Bien qu&rsquo;elle offre des capacit\u00e9s de diffusion vocale internationale et de centre d&rsquo;appels dans le cloud <a href=\"https:\/\/www.cloudtalk.io\/cloud-phone-system\/\">\u00e0 l&rsquo;\u00e9chelle mondiale<\/a> dans de nombreux pays, la messagerie SMS internationale n&rsquo;est actuellement pas disponible en dehors des \u00c9tats-Unis.<\/p>\n\n<p>Pour les \u00e9quipes ayant besoin d&rsquo;une solution simple pour la messagerie de masse, CallFire est une option pratique. Cependant, \u00e0 mesure que les exigences des entreprises en mati\u00e8re de <a href=\"https:\/\/www.cloudtalk.io\/analytics\/\">rapports avanc\u00e9s<\/a> et de <a href=\"https:\/\/www.cloudtalk.io\/fr\/integrations\/\">synchronisation approfondie des donn\u00e9es CRM<\/a> augmentent, certains utilisateurs trouvent la plateforme tr\u00e8s limit\u00e9e en termes de fonctionnalit\u00e9s, de support client et de <a href=\"https:\/\/www.cloudtalk.io\/fr\/conversation-intelligente-alimentee-par-lia\/\">capacit\u00e9s d&rsquo;IA<\/a>.<\/p>\n\n\n<div class=\"wp-block-cloudtalk-summary\"><div class=\"summary-block summary-block--sm\"><h3 id=\"quelles-sont-les-principales-fonctionnalites-de-callfire\" class=\"wp-block-heading\">Quelles sont les principales fonctionnalit\u00e9s de CallFire ?<\/h3>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        <strong>Messagerie texte de masse<\/strong> pour l&rsquo;envoi de campagnes SMS et d&rsquo;alertes en grand volume \u00e0 de vastes listes de contacts.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        <strong>Diffusion vocale<\/strong> pour transmettre des messages audio pr\u00e9enregistr\u00e9s \u00e0 de nombreux destinataires simultan\u00e9ment.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        <strong>Outils IVR et de suivi des appels<\/strong> permettant aux entreprises de cr\u00e9er des menus t\u00e9l\u00e9phoniques simples et de surveiller les performances des num\u00e9ros de marketing.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        <strong>Composeur bas\u00e9 sur le cloud<\/strong> con\u00e7u pour aider les agents \u00e0 parcourir les listes d&rsquo;appels via une interface de navigateur web.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        <strong>Flux de travail SMS automatis\u00e9s<\/strong> pour la configuration de r\u00e9ponses textuelles d\u00e9clench\u00e9es en fonction des mots-cl\u00e9s des clients.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        <strong>Analyses et rapports standards<\/strong> pour suivre les taux de r\u00e9ussite des diffusions et les indicateurs de productivit\u00e9 des agents.                    <\/div>\n                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div><\/div><\/div>\n\n\n<h2 id=\"que-disent-les-utilisateurs-de-callfire\" class=\"wp-block-heading\">Que disent les utilisateurs de CallFire ?<\/h2>\n\n<p>Bas\u00e9 sur plus de 100 avis d&rsquo;utilisateurs v\u00e9rifi\u00e9s provenant des plateformes de confiance G2, Capterra et Trustpilot.<\/p>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--pros wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude0a Ce que les utilisateurs appr\u00e9cient<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Facilit\u00e9 d&rsquo;utilisation                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Installation rapide                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Interface intuitive                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Suivi des appels fiable                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u00ab CallFire nous a permis de cibler les appels vers les \u00e9lecteurs potentiels, en nous assurant d&rsquo;avoir une capacit\u00e9 directe \u00e0 diffuser notre message de campagne rapidement et efficacement. Leurs exportations de rapports ont rendu l&rsquo;analyse de nos donn\u00e9es incroyablement facile. Ils ont \u00e9galement un excellent service client. Ils sont tr\u00e8s r\u00e9actifs et s&rsquo;assureront que vous repartirez avec une solution. \u00bb<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">Jacob P.<\/div><div class=\"quote-block__position\">Petite entreprise (50 employ\u00e9s ou moins)<\/div><\/div><\/div><a href=\"https:\/\/www.g2.com\/products\/callfire\/reviews\/callfire-review-861270?target=_blank&#038;rel=nofollow\u201d\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--cons wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude24 Ce que les utilisateurs n&#039;appr\u00e9cient pas<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Probl\u00e8mes techniques en p\u00e9riode de pointe                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Analyses limit\u00e9es                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Difficult\u00e9 \u00e0 g\u00e9rer de grands groupes de num\u00e9ros                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Configuration complexe des num\u00e9ros de t\u00e9l\u00e9phone                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Support client m\u00e9diocre                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u00ab D\u00e9sormais, le service client est apparemment inexistant. Ils ne r\u00e9pondent JAMAIS \u00e0 la ligne de support, d&rsquo;apr\u00e8s mon exp\u00e9rience au cours des derni\u00e8res semaines. \u00bb<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">Matthew W.<\/div><div class=\"quote-block__position\">Pr\u00e9sident, marketing et publicit\u00e9<\/div><\/div><\/div><a href=\"https:\/\/www.capterra.com\/p\/106571\/CallFire-Cloud-Call-Center\/#GetApp___4908096\/?target=_blank&#038;rel=nofollow\u201d\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div style=\"--rcc-slides-per-view: 2;\" class=\"wp-block-cloudtalk-review-card-carousel rcc--post-content wp-block-cloudtalk-review-card-carousel\" data-display-mode=\"post-content\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">Que disent les utilisateurs de CallFire sur G2 ?<\/h2><p class=\"rcc__description\">D\u00e9couvrez les avis honn\u00eates d&rsquo;utilisateurs r\u00e9els et v\u00e9rifi\u00e9s sur G2. Lisez ce qu&rsquo;ils disent de leur exp\u00e9rience avec CallFire.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/12\/g2-logo-badge-small.svg\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"1.5 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star review-card__star--half\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><defs><linearGradient id=\"halfStar\"><stop offset=\"55%\" stop-color=\"#F59E0B\"\/><stop offset=\"55%\" stop-color=\"#F5F5F5\"\/><\/linearGradient><\/defs><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"url(#halfStar)\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u00ab Leur interface est maladroite et difficile \u00e0 trier et \u00e0 g\u00e9rer de grands groupes de num\u00e9ros de t\u00e9l\u00e9phone. Leurs donn\u00e9es de suivi des appels ne sont pas claires et ne fonctionnent pas bien avec l&#039;API d\u00e9veloppeur. \u00bb<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Rosalea P.<\/span><span class=\"review-card__tag review-card__tag--gray\">Petite entreprise<\/span><span class=\"review-card__tag review-card__tag--blue\">Marketing et publicit\u00e9<\/span><\/div><p class=\"review-card__company\">Comit\u00e9 marketing<\/p><p class=\"review-card__position\">50 employ\u00e9s ou moins<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/adam-c-.webp\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"3.5 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star review-card__star--half\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><defs><linearGradient id=\"halfStar\"><stop offset=\"55%\" stop-color=\"#F59E0B\"\/><stop offset=\"55%\" stop-color=\"#F5F5F5\"\/><\/linearGradient><\/defs><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"url(#halfStar)\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u00ab Le pire avec CallFire, c&#039;est que plus de 50 % des appels qui passent par mes num\u00e9ros de suivi sont des appels ind\u00e9sirables et des robots. Ils \u00e9puisent mes minutes plus que toute autre chose, et le syst\u00e8me ne semble pas tr\u00e8s efficace pour les bloquer ou les \u00e9liminer. \u00bb<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Adam C.<\/span><span class=\"review-card__tag review-card__tag--gray\">Petite entreprise<\/span><span class=\"review-card__tag review-card__tag--blue\">Marketing<\/span><\/div><p class=\"review-card__company\">Responsable marketing<\/p><p class=\"review-card__position\">50 employ\u00e9s ou moins<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/12\/g2-logo-badge-small.svg\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"3 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u00ab J&#039;appr\u00e9cie l&#039;option de renvoyer une diffusion d&#039;appel \u00e0 certains appelants en fonction du statut de l&#039;appel. \u00bb<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Utilisateur v\u00e9rifi\u00e9<\/span><span class=\"review-card__tag review-card__tag--gray\">Petite entreprise<\/span><span class=\"review-card__tag review-card__tag--blue\">Gestion<\/span><\/div><p class=\"review-card__company\">Gestion d&#039;organisation<\/p><p class=\"review-card__position\">50 employ\u00e9s ou moins<\/p><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"ci ci--sticky wp-block-cloudtalk-content-item\"><div class=\"ci__header\"><img decoding=\"async\" class=\"ci__icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2023\/01\/squaretalk_cut.svg\" alt=\"\" width=\"32\" height=\"32\" loading=\"lazy\" \/><span class=\"ci__name\">CallFire<\/span><\/div><div class=\"ci__items\"><div class=\"ci__item\"><span class=\"ci__label\">Fond\u00e9e en<\/span><span class=\"ci__value\">2004<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Taille de l&#039;\u00e9quipe<\/span><span class=\"ci__value\">51-200 employ\u00e9s<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Couverture<\/span><span class=\"ci__value\">\u00c9tats-Unis et Canada<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Note G2<\/span><span class=\"ci__value\">4.4\/5<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Prix de d\u00e9part<\/span><span class=\"ci__value\">\u20ac99\/mois<\/span><\/div><\/div><\/div><\/div>\n<\/div>\n\n\n<div class=\"wp-block-cloudtalk-homepage-hero-section wp-block-cloudtalk-homepage-hero-section\"><div class=\"homepage-hero-section homepage-hero-section--has-top-border\"><div class=\"homepage-hero-section__content\"><div class=\"homepage-hero-section__tags\"><span class=\"homepage-hero-section__tag\"><span>CloudTalk &#8211; #1 CallFire Alternative<\/span><\/span><span class=\"homepage-hero-section__tag homepage-hero-section__tag--highlighted\"><img loading=\"lazy\" decoding=\"async\" class=\"homepage-hero-section__tag-icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"\" width=\"16\" height=\"16\" \/><span>2026 Spring Leader<\/span><\/span><\/div><div class=\"homepage-hero-section__headline\"><h2>Vous cherchez une alternative \u00e0 CallFire ?<\/h2><\/div><div class=\"homepage-hero-section__description\"><p>D\u00e9couvrez pourquoi 5,500+ entreprises ont choisi CloudTalk pour une qualit\u00e9 d&rsquo;appel sup\u00e9rieure et des fonctionnalit\u00e9s bas\u00e9es sur l&rsquo;IA.<\/p><\/div><div class=\"homepage-hero-section__buttons\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" class=\"btn btn-regular btn-secondary\">Obtenir une d\u00e9mo<\/a><a href=\"https:\/\/www.cloudtalk.io\/callfire-alternative\/\" class=\"btn btn-regular btn-ghost\">Voir la comparaison<\/a><\/div><div class=\"homepage-hero-section__logo-carousel\"><div class=\"wp-block-cloudtalk-logo-carousel wp-block-cloudtalk-logo-carousel\"><\/div><\/div><div class=\"homepage-hero-section__image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Product_Design.png\" alt=\"Hero image\" \/><div class=\"homepage-hero-section__video-blocks\"><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--1\"><div class=\"homepage-hero-section__video-text\">Ajouter des int\u00e9grations favorites<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Integracie_184x60.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--2\"><div class=\"homepage-hero-section__video-text\">Obtenir des num\u00e9ros locaux<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Numbers_184x89.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--3\"><div class=\"homepage-hero-section__video-text\">Ajouter des agents vocaux IA<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Video_184x109.mp4\" autoplay loop playsinline muted><\/video><\/div><\/div><\/div><div class=\"homepage-hero-section__feature-highlights\"><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"22\" viewBox=\"0 0 23 22\" fill=\"none\"><path d=\"M14.5 2.5V1M18.4393 3.56066L19.5 2.5M19.5103 7.5H21.0103M20.9506 12C20.4489 17.0533 16.1853 21 11 21C5.47715 21 1 16.5228 1 11C1 5.81465 4.94668 1.5511 10 1.04938M11 7H15V11M14.6197 7C12.2653 10.3276 8.38636 12.5 4 12.5C2.9971 12.5 2.02072 12.3864 1.08302 12.1715\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Mieux not\u00e9 sur G2<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Constamment tr\u00e8s bien not\u00e9 sur G2, CloudTalk aide les \u00e9quipes \u00e0 monter en puissance plus rapidement, \u00e0 \u00e9viter la complexit\u00e9 et \u00e0 s&rsquo;appuyer sur un syst\u00e8me t\u00e9l\u00e9phonique qui fonctionne comme pr\u00e9vu d\u00e8s le premier jour.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 16C12.866 16 16 12.866 16 9C16 5.13401 12.866 2 9 2C5.13401 2 2 5.13401 2 9C2 12.866 5.13401 16 9 16Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M15 22C18.866 22 22 18.866 22 15C22 11.134 18.866 8 15 8C11.134 8 8 11.134 8 15C8 18.866 11.134 22 15 22Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Plus de 100 int\u00e9grations<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Votre CRM, votre helpdesk et vos outils de vente communiquent d\u00e9j\u00e0 entre eux. CloudTalk rejoint la conversation et la rend beaucoup plus productive.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M2.68675 15.6451L4.59494 14.5435C4.6983 14.4839 4.8196 14.4631 4.9369 14.4851L8.6914 15.1878C8.99995 15.2455 9.28478 15.008 9.28338 14.6941L9.26876 11.4045C9.26836 11.3151 9.29193 11.2272 9.33701 11.15L11.2317 7.90621C11.3303 7.73739 11.3215 7.52658 11.2091 7.3666L8.01892 2.82568M19.0002 4.85905C13.5002 7.50004 16.5 11 17.5002 11.5C19.3773 12.4384 21.9876 12.5 21.9876 12.5C21.9958 12.3344 22 12.1677 22 12C22 6.47715 17.5228 2 12 2C6.47715 2 2 6.47715 2 12C2 17.5228 6.47715 22 12 22C12.1677 22 12.3344 21.9959 12.5 21.9877M16.7578 21.9398L13.591 13.591L21.9398 16.7578L18.2376 18.2376L16.7578 21.9398Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Couverture dans plus de 160 pays<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>De la porte d&rsquo;\u00e0 c\u00f4t\u00e9 \u00e0 l&rsquo;autre bout du monde, CloudTalk garantit des appels clairs, locaux et pr\u00eats \u00e0 \u00e9voluer avec votre entreprise.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<section class=\"cs cs--bg-gradient-to-blue cs--layout-stacked wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">CloudTalk vs CallFire : Comparaison c\u00f4te \u00e0 c\u00f4te<\/h2><p class=\"cs__description\">Consultez le tableau comparatif pour voir o\u00f9 CloudTalk offre plus que ses concurrents.<\/p><\/div><\/div>\n<div class=\"cs__content\"><div class=\"wp-block-cloudtalk-before-after-table\"><div class=\"bat__table\"><div class=\"bat__row bat__row--header\"><div class=\"bat__cell bat__cell--label\"><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__column-header\">CallFire<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__column-header\">CloudTalk<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Capacit\u00e9s d&#039;IA<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Se concentre sur l&#039;automatisation de base comme la synth\u00e8se vocale ; manque d&#039;intelligence conversationnelle approfondie en temps r\u00e9el pour les appels en direct.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Intelligence conversationnelle IA compl\u00e8te incluant la d\u00e9tection des sentiments, l&#039;analyse des \u00e9motions des clients en temps r\u00e9el et les r\u00e9sum\u00e9s d&#039;appels automatis\u00e9s.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Couverture mondiale<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Principalement optimis\u00e9 pour les \u00c9tats-Unis et le Canada ; la num\u00e9rotation internationale est souvent limit\u00e9e aux configurations h\u00e9rit\u00e9es ou \u00e0 des plans sp\u00e9cifiques.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Acc\u00e8s \u00e0 des num\u00e9ros locaux dans 160+ pays avec une qualit\u00e9 cristalline, support\u00e9e par plusieurs op\u00e9rateurs.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Puissance de num\u00e9rotation<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Comprend un composeur web pour une prospection simple, mais manque de gestion pour les lignes \u00e0 haute concurrence.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Composeurs Power et Parall\u00e8les qui permettent d&#039;appeler jusqu&#039;\u00e0 5 lignes simultan\u00e9ment, doublant ainsi les taux de contact pour les \u00e9quipes \u00e0 haute v\u00e9locit\u00e9.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Int\u00e9gration CRM<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Propose une synchronisation de base via Zapier et des CRM cl\u00e9s comme Salesforce, mais les utilisateurs signalent une profondeur limit\u00e9e dans le mappage des champs de donn\u00e9es en temps r\u00e9el.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Synchronisation transparente et en temps r\u00e9el avec plus de 100 outils, y compris des int\u00e9grations natives et approfondies avec Outreach, SalesLoft et Apollo.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Flexibilit\u00e9 de routage<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Se concentre sur les menus IVR standards et le simple renvoi d&#039;appels pour le suivi marketing.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Concepteur de flux d&#039;appels avanc\u00e9 avec plus de 20 conditions de routage, routage bas\u00e9 sur les comp\u00e9tences, files d&#039;attente VIP et \u00e9dition visuelle par glisser-d\u00e9poser.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Analyses et rapports<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Fournit des rapports en temps r\u00e9el sur le succ\u00e8s des diffusions, mais manque d&#039;analyses approfondies au niveau des agents pour le coaching en direct.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Analyses exploitables en temps r\u00e9el avec des approfondissements au niveau des agents et des rapports de campagne reconnus comme un leader du march\u00e9 interm\u00e9diaire par G2.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Support et configuration<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Offre un support client, mais les utilisateurs signalent fr\u00e9quemment des tickets sans r\u00e9ponse, une communication uniquement par bot et de faibles notes Trustpilot.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Leader G2 en satisfaction client avec un support \u00e9tag\u00e9 comprenant une assistance 24\/7 et des responsables de la r\u00e9ussite client d\u00e9di\u00e9s.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Tarifs et modules compl\u00e9mentaires<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Principalement bas\u00e9 sur l&#039;utilisation ou des niveaux mensuels \u00e9lev\u00e9s (\u20ac99\u2013\u20ac599) avec une potentielle confusion sur la facturation bas\u00e9e sur le cr\u00e9dit.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Forfait Starter \u00e0 $25 avec une approche plus modulaire, vous permettant de payer uniquement pour l&#039;IA avanc\u00e9e ou la puissance de num\u00e9rotation que votre \u00e9quipe utilise.<\/span><\/div><\/div><\/div><div class=\"bat__slider\" aria-label=\"Comparison cards\"><div class=\"bat__slider-track\"><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Capacit\u00e9s d&#039;IA<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CallFire:<\/strong> Se concentre sur l&#039;automatisation de base comme la synth\u00e8se vocale ; manque d&#039;intelligence conversationnelle approfondie en temps r\u00e9el pour les appels en direct.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Intelligence conversationnelle IA compl\u00e8te incluant la d\u00e9tection des sentiments, l&#039;analyse des \u00e9motions des clients en temps r\u00e9el et les r\u00e9sum\u00e9s d&#039;appels automatis\u00e9s.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Couverture mondiale<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CallFire:<\/strong> Principalement optimis\u00e9 pour les \u00c9tats-Unis et le Canada ; la num\u00e9rotation internationale est souvent limit\u00e9e aux configurations h\u00e9rit\u00e9es ou \u00e0 des plans sp\u00e9cifiques.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Acc\u00e8s \u00e0 des num\u00e9ros locaux dans 160+ pays avec une qualit\u00e9 cristalline, support\u00e9e par plusieurs op\u00e9rateurs.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Puissance de num\u00e9rotation<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CallFire:<\/strong> Comprend un composeur web pour une prospection simple, mais manque de gestion pour les lignes \u00e0 haute concurrence.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Composeurs Power et Parall\u00e8les qui permettent d&#039;appeler jusqu&#039;\u00e0 5 lignes simultan\u00e9ment, doublant ainsi les taux de contact pour les \u00e9quipes \u00e0 haute v\u00e9locit\u00e9.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Int\u00e9gration CRM<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CallFire:<\/strong> Propose une synchronisation de base via Zapier et des CRM cl\u00e9s comme Salesforce, mais les utilisateurs signalent une profondeur limit\u00e9e dans le mappage des champs de donn\u00e9es en temps r\u00e9el.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Synchronisation transparente et en temps r\u00e9el avec plus de 100 outils, y compris des int\u00e9grations natives et approfondies avec Outreach, SalesLoft et Apollo.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Flexibilit\u00e9 de routage<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CallFire:<\/strong> Se concentre sur les menus IVR standards et le simple renvoi d&#039;appels pour le suivi marketing.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Concepteur de flux d&#039;appels avanc\u00e9 avec plus de 20 conditions de routage, routage bas\u00e9 sur les comp\u00e9tences, files d&#039;attente VIP et \u00e9dition visuelle par glisser-d\u00e9poser.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Analyses et rapports<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CallFire:<\/strong> Fournit des rapports en temps r\u00e9el sur le succ\u00e8s des diffusions, mais manque d&#039;analyses approfondies au niveau des agents pour le coaching en direct.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Analyses exploitables en temps r\u00e9el avec des approfondissements au niveau des agents et des rapports de campagne reconnus comme un leader du march\u00e9 interm\u00e9diaire par G2.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Support et configuration<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CallFire:<\/strong> Offre un support client, mais les utilisateurs signalent fr\u00e9quemment des tickets sans r\u00e9ponse, une communication uniquement par bot et de faibles notes Trustpilot.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Leader G2 en satisfaction client avec un support \u00e9tag\u00e9 comprenant une assistance 24\/7 et des responsables de la r\u00e9ussite client d\u00e9di\u00e9s.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Tarifs et modules compl\u00e9mentaires<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CallFire:<\/strong> Principalement bas\u00e9 sur l&#039;utilisation ou des niveaux mensuels \u00e9lev\u00e9s (\u20ac99\u2013\u20ac599) avec une potentielle confusion sur la facturation bas\u00e9e sur le cr\u00e9dit.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Forfait Starter \u00e0 $25 avec une approche plus modulaire, vous permettant de payer uniquement pour l&#039;IA avanc\u00e9e ou la puissance de num\u00e9rotation que votre \u00e9quipe utilise.<\/span><\/div><\/div><\/div><div class=\"bat__slider-dots\" role=\"tablist\" aria-label=\"Slide navigation\"><\/div><\/div><\/div><\/div>\n<\/div><\/section>\n\n<section class=\"cs cs--bg-white cs--layout-inline cs--has-top-border wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">Pourquoi choisir CloudTalk plut\u00f4t que CallFire<\/h2><p class=\"cs__description\">D\u00e9couvrez comment les capacit\u00e9s avanc\u00e9es de CloudTalk offrent une am\u00e9lioration significative des performances par rapport aux outils de diffusion standards.<\/p><\/div><\/div>\n<div class=\"cs__content\"><div style=\"--fcg-cols: 3\" class=\"fcg wp-block-cloudtalk-feature-card-grid\"><div class=\"fcg__grid\"><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M21 21H6.2C5.07989 21 4.51984 21 4.09202 20.782C3.71569 20.5903 3.40973 20.2843 3.21799 19.908C3 19.4802 3 18.9201 3 17.8V3M7 14.5V17.5M11.5 11.5V17.5M16 8.5V17.5M20.5 5.5V17.5\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Conversations IA pour une visibilit\u00e9 \u00e0 100 %<\/h3><p class=\"fc__desc\">Alors que CallFire se concentre sur l&rsquo;enregistrement basique, l&rsquo; <a href=\"https:\/\/www.cloudtalk.io\/fr\/conversation-intelligente-alimentee-par-lia\/\">IA d&rsquo;analyse conversationnelle<\/a> de CloudTalk transcrit, r\u00e9sume et taggue automatiquement chaque appel. Elle fournit une analyse des sentiments en temps r\u00e9el aux managers pour identifier instantan\u00e9ment les moments de grande valeur ou les escalades.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M20.9996 8V3M20.9996 3H15.9996M20.9996 3L14.9996 9M10.2266 13.8631C9.02506 12.6615 8.07627 11.3028 7.38028 9.85323C7.32041 9.72854 7.29048 9.66619 7.26748 9.5873C7.18576 9.30695 7.24446 8.96269 7.41447 8.72526C7.46231 8.65845 7.51947 8.60129 7.63378 8.48698C7.98338 8.13737 8.15819 7.96257 8.27247 7.78679C8.70347 7.1239 8.70347 6.26932 8.27247 5.60643C8.15819 5.43065 7.98338 5.25585 7.63378 4.90624L7.43891 4.71137C6.90747 4.17993 6.64174 3.91421 6.35636 3.76987C5.7888 3.4828 5.11854 3.4828 4.55098 3.76987C4.2656 3.91421 3.99987 4.17993 3.46843 4.71137L3.3108 4.86901C2.78117 5.39863 2.51636 5.66344 2.31411 6.02348C2.08969 6.42298 1.92833 7.04347 1.9297 7.5017C1.93092 7.91464 2.01103 8.19687 2.17124 8.76131C3.03221 11.7947 4.65668 14.6571 7.04466 17.045C9.43264 19.433 12.295 21.0575 15.3284 21.9185C15.8928 22.0787 16.1751 22.1588 16.588 22.16C17.0462 22.1614 17.6667 22 18.0662 21.7756C18.4263 21.5733 18.6911 21.3085 19.2207 20.7789L19.3783 20.6213C19.9098 20.0898 20.1755 19.8241 20.3198 19.5387C20.6069 18.9712 20.6069 18.3009 20.3198 17.7333C20.1755 17.448 19.9098 17.1822 19.3783 16.6508L19.1835 16.4559C18.8339 16.1063 18.6591 15.9315 18.4833 15.8172C17.8204 15.3862 16.9658 15.3862 16.3029 15.8172C16.1271 15.9315 15.9523 16.1063 15.6027 16.4559C15.4884 16.5702 15.4313 16.6274 15.3644 16.6752C15.127 16.8453 14.7828 16.904 14.5024 16.8222C14.4235 16.7992 14.3612 16.7693 14.2365 16.7094C12.7869 16.0134 11.4282 15.0646 10.2266 13.8631Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Composeur parall\u00e8le pour 5 fois plus de conversations<\/h3><p class=\"fc__desc\">Contrairement aux composeurs automatiques standards, le <a href=\"https:\/\/www.cloudtalk.io\/fr\/composeur-parallele\/\">composeur parall\u00e8le<\/a> de CloudTalk permet aux agents de composer jusqu&rsquo;\u00e0 cinq lignes simultan\u00e9ment. Combin\u00e9 \u00e0 une d\u00e9tection de messagerie vocale de 1,5 seconde, il ne se connecte que lorsqu&rsquo;une personne r\u00e9elle r\u00e9pond, permettant aux \u00e9quipes d&rsquo;atteindre plus de 80 conversations en direct par jour.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M20 21C20 19.6044 20 18.9067 19.8278 18.3389C19.44 17.0605 18.4395 16.06 17.1611 15.6722C16.5933 15.5 15.8956 15.5 14.5 15.5H9.5C8.10444 15.5 7.40665 15.5 6.83886 15.6722C5.56045 16.06 4.56004 17.0605 4.17224 18.3389C4 18.9067 4 19.6044 4 21M16.5 7.5C16.5 9.98528 14.4853 12 12 12C9.51472 12 7.5 9.98528 7.5 7.5C7.5 5.01472 9.51472 3 12 3C14.4853 3 16.5 5.01472 16.5 7.5Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Agents vocaux IA enti\u00e8rement autonomes<\/h3><p class=\"fc__desc\">D\u00e9veloppez votre support entrant sans augmenter les effectifs en d\u00e9ployant des <a href=\"https:\/\/www.cloudtalk.io\/fr\/agents-vocaux-ia\/\">agents vocaux IA<\/a> qui travaillent 24h\/24 et 7j\/7. Ces agents peuvent qualifier les leads, r\u00e9pondre aux FAQ et collecter des informations client, ne redirigeant vers une \u00e9quipe humaine que lorsqu&rsquo;une touche personnelle est requise.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M12 21L11.8999 20.8499C11.2053 19.808 10.858 19.287 10.3991 18.9098C9.99286 18.5759 9.52476 18.3254 9.02161 18.1726C8.45325 18 7.82711 18 6.57482 18H5.2C4.07989 18 3.51984 18 3.09202 17.782C2.71569 17.5903 2.40973 17.2843 2.21799 16.908C2 16.4802 2 15.9201 2 14.8V6.2C2 5.07989 2 4.51984 2.21799 4.09202C2.40973 3.71569 2.71569 3.40973 3.09202 3.21799C3.51984 3 4.07989 3 5.2 3H5.6C7.84021 3 8.96031 3 9.81596 3.43597C10.5686 3.81947 11.1805 4.43139 11.564 5.18404C12 6.03968 12 7.15979 12 9.4M12 21V9.4M12 21L12.1001 20.8499C12.7947 19.808 13.142 19.287 13.6009 18.9098C14.0071 18.5759 14.4752 18.3254 14.9784 18.1726C15.5467 18 16.1729 18 17.4252 18H18.8C19.9201 18 20.4802 18 20.908 17.782C21.2843 17.5903 21.5903 17.2843 21.782 16.908C22 16.4802 22 15.9201 22 14.8V6.2C22 5.07989 22 4.51984 21.782 4.09202C21.5903 3.71569 21.2843 3.40973 20.908 3.21799C20.4802 3 19.9201 3 18.8 3H18.4C16.1598 3 15.0397 3 14.184 3.43597C13.4314 3.81947 12.8195 4.43139 12.436 5.18404C12 6.03968 12 7.15979 12 9.4\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Routage intelligent avec plus de 20 conditions<\/h3><p class=\"fc__desc\">D\u00e9passez les IVR basiques gr\u00e2ce \u00e0 un <a href=\"https:\/\/www.cloudtalk.io\/fr\/concepteur-de-flux-dappels\/\">concepteur de flux d&rsquo;appels<\/a> avanc\u00e9 qui utilise des donn\u00e9es CRM en temps r\u00e9el. CloudTalk vous permet de router les appelants en fonction de leur statut VIP, de leur interaction pr\u00e9c\u00e9dente avec un agent ou de leurs comp\u00e9tences linguistiques sp\u00e9cifiques afin d&rsquo;am\u00e9liorer la r\u00e9solution au premier appel.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M19 21V15M16 18H22M12 15H8C6.13623 15 5.20435 15 4.46927 15.3045C3.48915 15.7105 2.71046 16.4892 2.30448 17.4693C2 18.2044 2 19.1362 2 21M15.5 3.29076C16.9659 3.88415 18 5.32131 18 7C18 8.67869 16.9659 10.1159 15.5 10.7092M13.5 7C13.5 9.20914 11.7091 11 9.5 11C7.29086 11 5.5 9.20914 5.5 7C5.5 4.79086 7.29086 3 9.5 3C11.7091 3 13.5 4.79086 13.5 7Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Synchronisation CRM bidirectionnelle et approfondie<\/h3><p class=\"fc__desc\">CallFire n\u00e9cessite souvent une gestion manuelle des donn\u00e9es, mais CloudTalk offre des <a href=\"https:\/\/www.cloudtalk.io\/fr\/integrations\/\">int\u00e9grations<\/a> natives et approfondies avec plus de 100 outils. Chaque appel, r\u00e9sum\u00e9 et score de sentiment est automatiquement transf\u00e9r\u00e9 vers des plateformes comme Salesforce ou HubSpot, \u00e9liminant ainsi le travail manuel post-appel.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M2 12H22M2 12C2 17.5228 6.47715 22 12 22M2 12C2 6.47715 6.47715 2 12 2M22 12C22 17.5228 17.5228 22 12 22M22 12C22 6.47715 17.5228 2 12 2M12 2C14.5013 4.73835 15.9228 8.29203 16 12C15.9228 15.708 14.5013 19.2616 12 22M12 2C9.49872 4.73835 8.07725 8.29203 8 12C8.07725 15.708 9.49872 19.2616 12 22\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Infrastructure mondiale avec 99.999 % de disponibilit\u00e9<\/h3><p class=\"fc__desc\">Con\u00e7u pour la croissance internationale, CloudTalk offre une qualit\u00e9 vocale dans plus de <a href=\"https:\/\/www.cloudtalk.io\/fr\/pays-couverts\/\">160 pays<\/a>. Notre sauvegarde multir\u00e9gionale redondante garantit que votre entreprise reste joignable partout, tout le temps, gr\u00e2ce \u00e0 la stabilit\u00e9 de notre r\u00e9seau de transporteurs internationaux.<\/p><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/section>\n\n<div style=\"--rcc-slides-per-view: 2;\" class=\"wp-block-cloudtalk-review-card-carousel rcc--has-top-border wp-block-cloudtalk-review-card-carousel\" data-display-mode=\"section\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">Entreprises ayant choisi CloudTalk<\/h2><p class=\"rcc__description\">De v\u00e9ritables histoires d&rsquo;entreprises qui ont fait le bon choix \u2014 CloudTalk.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u00ab Nous avions des probl\u00e8mes de qualit\u00e9 d&rsquo;appel et de connectivit\u00e9, ce qui \u00e9tait un point majeur. Les appels s&rsquo;entrem\u00ealaient parfois, ce qui signifiait que les agents pouvaient entendre les conversations des autres, ce qui \u00e9tait non seulement d\u00e9routant mais compromettait \u00e9galement la confidentialit\u00e9 des clients. \u00bb<br><br>Le passage \u00e0 CloudTalk a apport\u00e9 des am\u00e9liorations significatives aux op\u00e9rations de Dentakay. L&rsquo;entreprise a r\u00e9ussi \u00e0 \u00e9tendre ses op\u00e9rations, augmentant le nombre d&rsquo;agents de 120 \u00e0 pr\u00e8s de 165. Ils ont \u00e9galement constat\u00e9 des am\u00e9liorations imm\u00e9diates de la qualit\u00e9 des appels et de l&rsquo;efficacit\u00e9 globale.<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Ahmed A.<\/cite><p class=\"social-proof-block__position\">Sp\u00e9cialiste de la gestion des donn\u00e9es et des rapports chez DentaKay<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">150 %<\/span><span class=\"social-proof-block__statistic-description\">Augmentation des volumes d&#039;appels mensuels<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">90 %<\/span><span class=\"social-proof-block__statistic-description\">des agents gagnent du temps avec le composeur automatique<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/06\/dentakay.png\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/fr\/dentakay\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u00ab Lorsque HubSpot a recommand\u00e9 CloudTalk, nous nous sommes dit : \u00ab\u00a0Pourquoi chercher plus loin ?\u00a0\u00bb L&rsquo;int\u00e9gration \u00e9tait l\u00e0, les fonctionnalit\u00e9s avaient du sens, et cela r\u00e9pondait \u00e0 nos plus grandes difficult\u00e9s. \u00bb<br><br>\u00ab Les gains de temps \u00e0 eux seuls sont \u00e9normes. Mais au-del\u00e0 de cela, notre capacit\u00e9 \u00e0 suivre, g\u00e9rer et optimiser les conversations clients s&rsquo;est compl\u00e8tement transform\u00e9e. Je n&rsquo;ai plus besoin de prendre mon ordinateur portable, de m&rsquo;asseoir \u00e0 c\u00f4t\u00e9 d&rsquo;un agent et d&rsquo;esp\u00e9rer que ma batterie ne meurt pas. Maintenant, je peux \u00eatre n&rsquo;importe o\u00f9, surveiller les appels et m&rsquo;assurer que tout se passe bien. CloudTalk nous a redonn\u00e9 le contr\u00f4le. \u00bb<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">AJ Pyper<\/cite><p class=\"social-proof-block__position\">Conseiller hypoth\u00e9caire chez My Mortgage Finder<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">50 % de moins<\/span><span class=\"social-proof-block__statistic-description\">Temps de r\u00e9vision des appels r\u00e9duit avec l&#039;IA<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">15-&gt;100<\/span><span class=\"social-proof-block__statistic-description\">Appels par jour par agent avec VoIP<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/06\/my-mortgage-finder.png\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/fr\/customer-stories\/my-mortgage-finder\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u00ab Nous subissions fr\u00e9quemment des retards d&rsquo;appels arrivant sur les softphones de nos assistants virtuels. CloudTalk \u00e9tait le seul fournisseur \u00e0 offrir la flexibilit\u00e9 dont nous avions besoin, et \u00e0 des tarifs qui convenaient \u00e0 notre taille et \u00e0 notre croissance. \u00bb<br><br>\u00ab Nous pouvons voir le volume d&rsquo;appels horaire et ajuster les effectifs en temps r\u00e9el. Cette visibilit\u00e9 nous aide \u00e0 prendre de meilleures d\u00e9cisions chaque jour. Nous enregistrons en moyenne 400 \u00e0 600 appels par jour actuellement, et au quatri\u00e8me trimestre, cela monte \u00e0 6 000. Avec la voix IA, nous n&rsquo;aurions pas besoin d&#8217;embaucher et de former autant de personnes pendant la haute saison. \u00bb<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Jessica Dungo<\/cite><p class=\"social-proof-block__position\">Responsable des litiges du service client chez Catch Creation<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">33 %<\/span><span class=\"social-proof-block__statistic-description\">R\u00e9duction du temps de traitement<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">66 %<\/span><span class=\"social-proof-block__statistic-description\">Augmentation des appels trait\u00e9s par agent<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/catch.png\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/catch-creation\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-faq wp-block-cloudtalk-faq--white wp-block-cloudtalk-faq--has-top-border wp-block-cloudtalk-faq-v2\" data-display-mode=\"section\"><div class=\"faq-block\"><div class=\"faq-block__header\"><h2 class=\"faq-block__title\">Frequently Asked Questions<\/h2><\/div><div class=\"faq-block__items\"><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-63\"><h3 class=\"faq-item__question-text\">Que fait CallFire ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-63\"><div class=\"faq-item__answer\"><p>CallFire est une <a href=\"https:\/\/www.cloudtalk.io\/fr\/logiciel-de-centre-dappels\/\">plateforme de communication bas\u00e9e sur le cloud<\/a> sp\u00e9cialis\u00e9e dans le marketing SMS \u00e0 haut volume, la diffusion vocale et les outils de suivi d&rsquo;appels de base. Elle est principalement utilis\u00e9e pour les notifications de masse et les campagnes de sensibilisation automatis\u00e9es via un navigateur web.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-64\"><h3 class=\"faq-item__question-text\">\u00c0 qui s&rsquo;adresse CallFire ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-64\"><div class=\"faq-item__answer\"><p>La plateforme est con\u00e7ue pour les <a href=\"https:\/\/www.cloudtalk.io\/blog\/cloud-phone-system\/\">petites et moyennes entreprises<\/a> qui ont besoin d&rsquo;un outil simple et en libre-service pour l&rsquo;envoi de SMS en masse et les alertes vocales automatis\u00e9es.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-65\"><h3 class=\"faq-item__question-text\">Quelle est la principale diff\u00e9rence entre CallFire et CloudTalk ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-65\"><div class=\"faq-item__answer\"><p>Alors que CallFire se concentre sur les diffusions en masse et les SMS de masse, CloudTalk est une solution compl\u00e8te de centre de contact bas\u00e9e sur l&rsquo;IA, con\u00e7ue pour les \u00e9quipes de vente et de support \u00e0 haute performance. CloudTalk offre une couverture mondiale sup\u00e9rieure dans plus de 160 pays, des int\u00e9grations CRM plus approfondies et une <a href=\"https:\/\/www.cloudtalk.io\/fr\/automatisation-du-flux-de-travail\/\">automatisation avanc\u00e9e pilot\u00e9e par l&rsquo;IA<\/a>, ce qui manque \u00e0 CallFire.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-66\"><h3 class=\"faq-item__question-text\">Comment les tarifs de CloudTalk se comparent-ils \u00e0 ceux de CallFire ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-66\"><div class=\"faq-item__answer\"><p>Le forfait Starter de CloudTalk est propos\u00e9 \u00e0 $25 par mois (factur\u00e9 annuellement), offrant une structure de co\u00fbts modulaire et pr\u00e9visible. CallFire utilise souvent un syst\u00e8me de cr\u00e9dit \u00ab\u00a0pay-as-you-go\u00a0\u00bb ou des abonnements de niveau sup\u00e9rieur (\u00e0 partir de \u20ac99\/mois pour des forfaits sp\u00e9cifiques), ce qui peut entra\u00eener des co\u00fbts impr\u00e9visibles pour les \u00e9quipes ayant des besoins constants et \u00e0 volume \u00e9lev\u00e9.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-67\"><h3 class=\"faq-item__question-text\">CloudTalk ou CallFire, lequel est le meilleur pour l&rsquo;int\u00e9gration CRM ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-67\"><div class=\"faq-item__answer\"><p>CloudTalk offre une exp\u00e9rience plus fluide avec une synchronisation approfondie et en temps r\u00e9el pour plus de 100+ int\u00e9grations, y compris des int\u00e9grations natives avec <a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-de-votre-systeme-telephonique-dans-salesforce\/\">Salesforce<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-dun-centre-dappel-pour-hubspot\/\">HubSpot<\/a> et <a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-de-systeme-telephonique-pour-outreach\/\">Outreach<\/a>. Les int\u00e9grations de CallFire sont g\u00e9n\u00e9ralement plus limit\u00e9es et n\u00e9cessitent souvent des connecteurs tiers comme <a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-de-centre-dappel-zapier-pour-cloudtalk\/\">Zapier<\/a> pour des flux de travail avanc\u00e9s.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-68\"><h3 class=\"faq-item__question-text\">Comment les capacit\u00e9s d&rsquo;IA de CloudTalk et CallFire se comparent-elles ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-68\"><div class=\"faq-item__answer\"><p>CallFire propose une automatisation de base pour les diffusions, mais manque d&rsquo;intelligence conversationnelle approfondie. CloudTalk offre une <a href=\"https:\/\/www.cloudtalk.io\/fr\/logiciel-de-centre-dappels-avec-statistiques\/\">IA d&rsquo;analyse conversationnelle<\/a> avanc\u00e9e, fournissant des r\u00e9sum\u00e9s d&rsquo;appels automatis\u00e9s, une <a href=\"https:\/\/www.cloudtalk.io\/fr\/analyse-des-sentiments\/\">analyse des sentiments<\/a> en temps r\u00e9el et l&rsquo;identification des locuteurs pour aider les managers \u00e0 optimiser les performances des agents.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-69\"><h3 class=\"faq-item__question-text\">CloudTalk peut-il mieux g\u00e9rer la sensibilisation de masse que CallFire ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-69\"><div class=\"faq-item__answer\"><p>CallFire est con\u00e7u pour la diffusion unidirectionnelle, mais CloudTalk est pens\u00e9 pour un engagement bidirectionnel. Pour les \u00e9quipes de vente actives, les <a href=\"https:\/\/www.cloudtalk.io\/?page_id=296734\">composeurs automatiques<\/a> et <a href=\"https:\/\/www.cloudtalk.io\/fr\/composeur-parallele\/\">parall\u00e8les<\/a> de CloudTalk peuvent appeler jusqu&rsquo;\u00e0 5 lignes simultan\u00e9ment, connectant les agents \u00e0 des prospects en direct significativement plus rapidement que la num\u00e9rotation manuelle ou automatis\u00e9e basique.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-70\"><h3 class=\"faq-item__question-text\">CloudTalk est-il plus adapt\u00e9 aux entreprises internationales que CallFire ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-70\"><div class=\"faq-item__answer\"><p>Oui ; CallFire est fortement optimis\u00e9 pour le march\u00e9 nord-am\u00e9ricain. CloudTalk offre une<a href=\"https:\/\/www.cloudtalk.io\/cloud-phone-system\/\"> infrastructure globale<\/a> avec des num\u00e9ros locaux dans 180 et un r\u00e9seau multi-op\u00e9rateurs pour garantir une qualit\u00e9 vocale sup\u00e9rieure quel que soit votre emplacement.<\/p><\/div><\/div><\/div><\/div><div class=\"faq-block__cta\"><div class=\"faq-block__cta-image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/Avatar-group.png\" alt=\"\" \/><\/div><div class=\"faq-block__cta-content\"><h3 class=\"faq-block__cta-title\">Vous avez encore des questions ?<\/h3><p class=\"faq-block__cta-description\">Vous ne trouvez pas la r\u00e9ponse que vous cherchez ? Discutez avec notre \u00e9quipe amicale.<\/p><div class=\"faq-block__cta-button\"><a href=\"https:\/\/www.cloudtalk.io\/demo-b\/\" class=\"btn btn-primary\">Nous contacter<\/a><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"demo-ab-block--section wp-block-cloudtalk-demo-ab\"><div class=\"demo-ab-block\"><div class=\"demo-ab-block__hero\"><div class=\"demo-ab-block__hero-content\"><h2 class=\"demo-ab-block__heading\">Pr\u00eat \u00e0 exp\u00e9rimenter une qualit\u00e9 d&rsquo;appel sup\u00e9rieure ?<\/h2><p class=\"demo-ab-block__hero-paragraph\">Rejoignez plus de 4 000 entreprises qui font confiance \u00e0 CloudTalk pour leurs appels de vente et de support. D\u00e9couvrez pourquoi CloudTalk offre de meilleurs r\u00e9sultats que CallFire.<\/p><div class=\"demo-ab-block__list-wrapper\"><\/div><\/div><\/div><div class=\"demo-ab-block__form-section\"><div class=\"demo-ab-block__form-wrap\"><div class=\"demo-ab-block__form-content demo-form\">\n<div class=\"ct-demo-form\">\n<!--[if lte IE 8]>\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2-legacy.js\"><\/script>\n<![endif]-->\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2.js\"><\/script>\n<script>\n\nlet searchParams = new URLSearchParams(window.location.search);\nsearchParams.has('filled_email');\nlet emailVal = searchParams.get('filled_email');\n\nhbspt.forms.create({\n\tregion: \"na1\",\n\tportalId: \"6195055\",\n\tformId: \"209cca80-551b-4b65-ae93-766d7218210e\",\n    onFormReady: function($form) {\n        $form.attr(\"data-default-form-id\", \"866072\");\n        if(emailVal) {\n            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000+<\/p><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":174,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"ct-post-type":[1033],"ct-solution":[],"ct-industry":[],"ct-use-case":[],"ct-ai-voice-agent-type":[],"class_list":["post-331586","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/pages\/331586","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/users\/174"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/comments?post=331586"}],"version-history":[{"count":0,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/pages\/331586\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/media?parent=331586"}],"wp:term":[{"taxonomy":"ct-post-type","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/ct-post-type?post=331586"},{"taxonomy":"ct-solution","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/ct-solution?post=331586"},{"taxonomy":"ct-industry","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/ct-industry?post=331586"},{"taxonomy":"ct-use-case","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/ct-use-case?post=331586"},{"taxonomy":"ct-ai-voice-agent-type","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/ct-ai-voice-agent-type?post=331586"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}},{"id":331571,"date":"2026-05-17T12:44:57","date_gmt":"2026-05-17T10:44:57","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/?page_id=331571"},"modified":"2026-05-17T12:45:05","modified_gmt":"2026-05-17T10:45:05","slug":"goto","status":"publish","type":"page","link":"https:\/\/www.cloudtalk.io\/fr\/avis-systeme-telephonique\/goto\/","title":{"rendered":"Avis 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17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"under-navigation-social-proof-block__card-content\"><p class=\"under-navigation-social-proof-block__card-number\">4,000+&nbsp;<\/p><p class=\"under-navigation-social-proof-block__card-label\">Clients<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-seo-hero wp-block-cloudtalk-seo-hero\"><div class=\"sh\"><h1 class=\"sh__title\">Avis sur GoTo Connect 2026 :<br>Fonctionnalit\u00e9s, tarifs &amp; avis des utilisateurs<\/h1><p class=\"sh__description\">Vous envisagez de choisir GoTo Connect ? D\u00e9couvrez ce que de vrais clients pensent de la plateforme, lisez leurs exp\u00e9riences globales et comparez avec CloudTalk.<\/p><div class=\"sh__buttons wp-block-buttons\"><div class=\"wp-block-button btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" class=\"wp-block-button__link wp-element-button\">Obtenir une d\u00e9mo CloudTalk<\/a><\/div><div class=\"wp-block-button btn-ghost btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/go-to-connect-alternative\/\" class=\"wp-block-button__link wp-element-button\">Alternatives \u00e0 GoTo Connect \u2192<\/a><\/div><\/div><\/div><\/div>\n\n\n<div class=\"wp-block-cloudtalk-row\" style=\"--column-widths:minmax(0, 280px) minmax(660px, 1fr) minmax(0, 280px);--mobile-order-1:2;--mobile-order-2:3;--mobile-order-3:1\">\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"wp-block-cloudtalk-table-of-contents\" data-level-depth=\"3\" data-total-items=\"3\"><div class=\"toc__heading\">Table of contents<\/div><div class=\"toc__list\"><div class=\"toc__item level-2\"><a href=\"#quest-ce-que-goto-connect\">Qu\u2019est-ce que GoTo Connect ?<\/a><\/div><div class=\"toc__item level-3\"><a href=\"#quelles-sont-les-fonctionnalites-cles-de-goto-connect\">Quelles sont les fonctionnalit\u00e9s cl\u00e9s de GoTo Connect ?<\/a><\/div><div class=\"toc__item level-2\"><a href=\"#que-disent-les-utilisateurs-de-goto-connect\">Que disent les utilisateurs de GoTo Connect ?<\/a><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><h2 id=\"quest-ce-que-goto-connect\" class=\"wp-block-heading\">Qu\u2019est-ce que GoTo Connect ?<\/h2>\n\n<p>GoTo Connect est une <a href=\"https:\/\/www.cloudtalk.io\/cloud-phone-system\/\">plateforme de communication bas\u00e9e sur le cloud<\/a> pour les <a href=\"https:\/\/www.cloudtalk.io\/blog\/cloud-phone-system\/\">petites et moyennes entreprises<\/a> ainsi que les organisations multisites. Ce logiciel fait partie du portefeuille de produits GoTo.<\/p>\n\n<p>Faisant partie d\u2019une suite logicielle plus vaste, elle permet aux entreprises de g\u00e9rer la voix, la vid\u00e9o et la messagerie. La plateforme inclut des fonctionnalit\u00e9s telles qu\u2019un <a href=\"https:\/\/www.cloudtalk.io\/ai-receptionist\/\">r\u00e9ceptionniste IA<\/a> pour le <a href=\"https:\/\/www.cloudtalk.io\/call-routing\/\">routage automatis\u00e9 des appels<\/a> et revendique une haute disponibilit\u00e9 pour son infrastructure cloud. <\/p>\n\n<p>Pour les \u00e9quipes n\u00e9cessitant un syst\u00e8me de communication standard avec une configuration rapide, GoTo Connect est une option fonctionnelle. Cependant, \u00e0 mesure que les besoins commerciaux en mati\u00e8re d\u2019analyse de donn\u00e9es augmentent, certains utilisateurs constatent que le passage au-del\u00e0 des configurations de base vers le <a href=\"https:\/\/www.cloudtalk.io\/fr\/logiciel-de-centre-dappels-avec-statistiques\/\">reporting avanc\u00e9<\/a> ou les flux de travail personnalis\u00e9s exige plus d\u2019efforts techniques que pr\u00e9vu.<\/p>\n\n\n<div class=\"wp-block-cloudtalk-summary\"><div class=\"summary-block summary-block--sm\"><h3 id=\"quelles-sont-les-fonctionnalites-cles-de-goto-connect\" class=\"wp-block-heading\">Quelles sont les fonctionnalit\u00e9s cl\u00e9s de GoTo Connect ?<\/h3>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        T\u00e9l\u00e9phonie bas\u00e9e sur le cloud avec prise en charge des applications de bureau, web et mobiles.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Analyse et reporting pour le suivi des volumes d\u2019appels, de la performance des agents et des objectifs de niveau de service.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Visioconf\u00e9rence avec une capacit\u00e9 allant jusqu\u2019\u00e0 250 participants et des outils de partage d\u2019\u00e9cran.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Outils d\u2019interaction incluant des r\u00e9sum\u00e9s de r\u00e9unions automatis\u00e9s, des transcriptions d\u2019appels et l\u2019analyse des sentiments.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Communication omnicanal prenant en charge les SMS, MMS et les canaux de messagerie sociale.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Int\u00e9grations CRM avec des plateformes telles que Salesforce, HubSpot et Microsoft Teams.                    <\/div>\n                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div><\/div><\/div>\n\n\n<h2 id=\"que-disent-les-utilisateurs-de-goto-connect\" class=\"wp-block-heading\">Que disent les utilisateurs de GoTo Connect ?<\/h2>\n\n<p>Bas\u00e9 sur plus de 5000 avis d\u2019utilisateurs v\u00e9rifi\u00e9s provenant de plateformes fiables telles que G2, Capterra et Trustpilot.<\/p>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--pros wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude0a Ce que les utilisateurs appr\u00e9cient<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Facilit\u00e9 d\u2019utilisation<\/strong> qui simplifie les op\u00e9rations commerciales et la communication.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Support client<\/strong> pour des r\u00e9solutions rapides et la r\u00e9activit\u00e9 d\u2019un personnel amical.\u00a0                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <span style=\"margin: 0px;padding: 0px\"><strong>Configuration facile<\/strong>\u00a0<\/span>facilite une mise en \u0153uvre rapide et une utilisation intuitive pour tous les membres de l\u2019\u00e9quipe.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Fonctionnalit\u00e9s combin\u00e9es<\/strong>, am\u00e9liorant sans effort la communication interne et client.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u00ab Il pr\u00e9serve la confidentialit\u00e9 des noms des membres de l\u2019\u00e9quipe, car nous ne pouvons voir que le nombre total de membres. Les param\u00e8tres de discussion offrent \u00e9galement diverses options pour organiser des r\u00e9unions de mani\u00e8re plus professionnelle et officielle. \u00bb<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">Akash R.<\/div><div class=\"quote-block__position\">D\u00e9butant &#8211; Entreprise (&gt;1000 employ\u00e9s)<\/div><\/div><\/div><a href=\"https:\/\/www.g2.com\/products\/goto-connect\/reviews\/goto-connect-review-12226924\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--cons wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude24 Ce que les utilisateurs n\u2019appr\u00e9cient pas<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Probl\u00e8mes d\u2019appels<\/strong> avec GoTo Connect, des retards et des options limit\u00e9es lors des appels entrants, ce qui impacte l\u2019efficacit\u00e9.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Options accablantes et visualisation de fax limit\u00e9e<\/strong> sont frustrantes et impactent leur exp\u00e9rience globale.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Fonctionnalit\u00e9s limit\u00e9es<\/strong> de GoTo Connect entravent la fonctionnalit\u00e9, notamment pour les fax, l\u2019enregistrement des appels et les SMS.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Mauvais service client<\/strong>, avec de longs temps d\u2019attente et des probl\u00e8mes non r\u00e9solus qui frustrent les op\u00e9rations commerciales.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Pas d\u2019int\u00e9gration ad\u00e9quate<\/strong>, ce qui entra\u00eene des difficult\u00e9s \u00e0 obtenir de l\u2019aide pendant le processus d\u2019inscription.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u00ab L\u2019interface utilisateur semble simple et facile \u00e0 utiliser, mais elle est en fait tr\u00e8s difficile et leur service client prend du temps et il est difficile d\u2019obtenir de l\u2019aide. Nous avons trouv\u00e9 un meilleur syst\u00e8me et avons \u00e9t\u00e9 surpris de constater que notre accord d\u2019une page avec GoTo contenait un petit lien qui renvoyait \u00e0 plus de 20 pages de termes et conditions. Nous nous sommes inscrits pour un an et sommes rest\u00e9s avec eux pendant deux ans, mais ils ont automatiquement renouvel\u00e9 notre accord. \u00bb<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">Bryan S.<\/div><div class=\"quote-block__position\">\u00c9diteur &#8211; Petite entreprise (&gt;50 employ\u00e9s)<\/div><\/div><\/div><a href=\"https:\/\/www.g2.com\/products\/goto-connect\/reviews\/goto-connect-review-11282122\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div style=\"--rcc-slides-per-view: 2;\" class=\"wp-block-cloudtalk-review-card-carousel rcc--post-content wp-block-cloudtalk-review-card-carousel\" data-display-mode=\"post-content\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">Que disent les gens de GoTo Connect sur G2 ?<\/h2><p class=\"rcc__description\">Consultez les avis honn\u00eates d\u2019utilisateurs r\u00e9els et v\u00e9rifi\u00e9s sur G2. Lisez ce qu\u2019ils disent de leur exp\u00e9rience avec le produit GoTo.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/avineet-a.webp\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"4.5 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star review-card__star--half\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><defs><linearGradient id=\"halfStar\"><stop offset=\"55%\" stop-color=\"#F59E0B\"\/><stop offset=\"55%\" stop-color=\"#F5F5F5\"\/><\/linearGradient><\/defs><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"url(#halfStar)\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> J\u2019adore l\u2019excellente qualit\u00e9 sonore qu\u2019il offre et il est assez facile \u00e0 configurer et \u00e0 utiliser. La fonctionnalit\u00e9 de personnalisation est excellente. Il prend \u00e9galement en charge nos utilisateurs commerciaux sur le terrain via son application mobile, ce qui est n\u00e9cessaire.<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Avineet A.<\/span><span class=\"review-card__tag review-card__tag--gray\">Entreprise<\/span><\/div><p class=\"review-card__company\">Architecte s\u00e9nior<\/p><p class=\"review-card__position\">Plus de 1000 employ\u00e9s<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2021\/12\/logo-g2.svg\" alt=\"Logo g2\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"0.5 out of 5 stars\"><svg class=\"review-card__star review-card__star--half\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><defs><linearGradient id=\"halfStar\"><stop offset=\"55%\" stop-color=\"#F59E0B\"\/><stop offset=\"55%\" stop-color=\"#F5F5F5\"\/><\/linearGradient><\/defs><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"url(#halfStar)\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> Leur service client est terrible. J\u2019ai eu des probl\u00e8mes constants, et personne ne fait ce qu\u2019il dit qu\u2019il va faire.<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Matt W. <\/span><span class=\"review-card__tag review-card__tag--gray\">March\u00e9 interm\u00e9diaire<\/span><\/div><p class=\"review-card__company\">Associ\u00e9 g\u00e9rant<\/p><p class=\"review-card__position\">51-1000 employ\u00e9s<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/sara-m.webp\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"5 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> Lorsque j\u2019ai un appel manqu\u00e9 ou un message vocal, la pr\u00e9cision de la transcription est incroyable et me fait gagner beaucoup de temps.<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Sara M. <\/span><span class=\"review-card__tag review-card__tag--gray\">March\u00e9 interm\u00e9diaire<\/span><\/div><p class=\"review-card__company\">R\u00e9dacteur de contenu<\/p><p class=\"review-card__position\">51-1000 employ\u00e9s<\/p><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"ci ci--sticky wp-block-cloudtalk-content-item\"><div class=\"ci__header\"><img decoding=\"async\" class=\"ci__icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/SymbolGoTo-Connect.svg\" alt=\"\" width=\"32\" height=\"32\" loading=\"lazy\" \/><span class=\"ci__name\">GoTo Connect<\/span><\/div><div class=\"ci__items\"><div class=\"ci__item\"><span class=\"ci__label\">Fond\u00e9e<\/span><span class=\"ci__value\">2003<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Taille de l\u2019\u00e9quipe<\/span><span class=\"ci__value\">2000-5000 employ\u00e9s<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Couverture<\/span><span class=\"ci__value\">50 pays<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Note G2<\/span><span class=\"ci__value\">4.4\/5<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Prix de d\u00e9part<\/span><span class=\"ci__value\">\u20ac27\/mois<\/span><\/div><\/div><\/div><\/div>\n<\/div>\n\n\n<div class=\"wp-block-cloudtalk-homepage-hero-section wp-block-cloudtalk-homepage-hero-section\"><div class=\"homepage-hero-section homepage-hero-section--has-top-border\"><div class=\"homepage-hero-section__content\"><div class=\"homepage-hero-section__tags\"><span class=\"homepage-hero-section__tag\"><span>CloudTalk &#8211; #1 GoTo Connect Alternative<\/span><\/span><span class=\"homepage-hero-section__tag homepage-hero-section__tag--highlighted\"><img loading=\"lazy\" decoding=\"async\" class=\"homepage-hero-section__tag-icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"\" width=\"16\" height=\"16\" \/><span>2026 Spring Leader<\/span><\/span><\/div><div class=\"homepage-hero-section__headline\"><h2>Vous cherchez une alternative \u00e0 GoTo Connect ?<\/h2><\/div><div class=\"homepage-hero-section__description\"><p>D\u00e9couvrez pourquoi plus de 5,500 entreprises sont pass\u00e9es \u00e0 CloudTalk pour une qualit\u00e9 d\u2019appel sup\u00e9rieure et des fonctionnalit\u00e9s aliment\u00e9es par l\u2019IA.<\/p><\/div><div class=\"homepage-hero-section__buttons\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" class=\"btn btn-regular btn-secondary\">Obtenir une d\u00e9mo<\/a><a href=\"https:\/\/www.cloudtalk.io\/go-to-connect-alternative\/\" class=\"btn btn-regular btn-ghost\">Voir la comparaison<\/a><\/div><div class=\"homepage-hero-section__logo-carousel\"><div class=\"wp-block-cloudtalk-logo-carousel wp-block-cloudtalk-logo-carousel\"><\/div><\/div><div class=\"homepage-hero-section__image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Product_Design.png\" alt=\"Hero image\" \/><div class=\"homepage-hero-section__video-blocks\"><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--1\"><div class=\"homepage-hero-section__video-text\">Ajouter des int\u00e9grations pr\u00e9f\u00e9r\u00e9es<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Integracie_184x60.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--2\"><div class=\"homepage-hero-section__video-text\">Obtenir des num\u00e9ros locaux<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Numbers_184x89.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--3\"><div class=\"homepage-hero-section__video-text\">Ajouter des agents vocaux IA<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Video_184x109.mp4\" autoplay loop playsinline muted><\/video><\/div><\/div><\/div><div class=\"homepage-hero-section__feature-highlights\"><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"22\" viewBox=\"0 0 23 22\" fill=\"none\"><path d=\"M14.5 2.5V1M18.4393 3.56066L19.5 2.5M19.5103 7.5H21.0103M20.9506 12C20.4489 17.0533 16.1853 21 11 21C5.47715 21 1 16.5228 1 11C1 5.81465 4.94668 1.5511 10 1.04938M11 7H15V11M14.6197 7C12.2653 10.3276 8.38636 12.5 4 12.5C2.9971 12.5 2.02072 12.3864 1.08302 12.1715\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Mieux not\u00e9 sur G2<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Constamment bien not\u00e9 sur G2, CloudTalk aide les \u00e9quipes \u00e0 d\u00e9marrer plus rapidement, \u00e0 \u00e9viter la complexit\u00e9 et \u00e0 s\u2019appuyer sur un syst\u00e8me t\u00e9l\u00e9phonique qui fonctionne comme pr\u00e9vu d\u00e8s le premier jour.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 16C12.866 16 16 12.866 16 9C16 5.13401 12.866 2 9 2C5.13401 2 2 5.13401 2 9C2 12.866 5.13401 16 9 16Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M15 22C18.866 22 22 18.866 22 15C22 11.134 18.866 8 15 8C11.134 8 8 11.134 8 15C8 18.866 11.134 22 15 22Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Plus de 100 int\u00e9grations<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Votre CRM, votre helpdesk et vos outils de vente communiquent d\u00e9j\u00e0 entre eux. CloudTalk se joint simplement \u00e0 la conversation et la rend bien plus productive.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M2.68675 15.6451L4.59494 14.5435C4.6983 14.4839 4.8196 14.4631 4.9369 14.4851L8.6914 15.1878C8.99995 15.2455 9.28478 15.008 9.28338 14.6941L9.26876 11.4045C9.26836 11.3151 9.29193 11.2272 9.33701 11.15L11.2317 7.90621C11.3303 7.73739 11.3215 7.52658 11.2091 7.3666L8.01892 2.82568M19.0002 4.85905C13.5002 7.50004 16.5 11 17.5002 11.5C19.3773 12.4384 21.9876 12.5 21.9876 12.5C21.9958 12.3344 22 12.1677 22 12C22 6.47715 17.5228 2 12 2C6.47715 2 2 6.47715 2 12C2 17.5228 6.47715 22 12 22C12.1677 22 12.3344 21.9959 12.5 21.9877M16.7578 21.9398L13.591 13.591L21.9398 16.7578L18.2376 18.2376L16.7578 21.9398Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Couverture dans plus de 160 pays<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>De votre voisin \u00e0 l\u2019autre bout du monde, CloudTalk assure des appels clairs, locaux et pr\u00eats \u00e0 \u00e9voluer avec votre entreprise.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<section class=\"cs cs--bg-gradient-to-blue cs--layout-stacked wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">CloudTalk vs GoTo Connect : Comparaison c\u00f4te \u00e0 c\u00f4te<\/h2><p class=\"cs__description\">D\u00e9couvrez comment CloudTalk offre des performances sup\u00e9rieures l\u00e0 o\u00f9 \u00e7a compte le plus.<\/p><\/div><\/div>\n<div class=\"cs__content\"><div class=\"wp-block-cloudtalk-before-after-table\"><div class=\"bat__table\"><div class=\"bat__row bat__row--header\"><div class=\"bat__cell bat__cell--label\"><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__column-header\">GoTo Connect<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__column-header\">CloudTalk<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Capacit\u00e9s IA<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Comprend un r\u00e9ceptionniste IA et des r\u00e9sum\u00e9s de r\u00e9unions, mais manque d\u2019intelligence conversationnelle approfondie en temps r\u00e9el pour les appels.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Intelligence conversationnelle IA compl\u00e8te incluant la d\u00e9tection des sentiments, l\u2019analyse en temps r\u00e9el des \u00e9motions des clients et les r\u00e9sum\u00e9s d\u2019appels automatis\u00e9s.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Couverture mondiale<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Appels internationaux vers plus de 50 pays inclus dans les niveaux standard, mais une port\u00e9e plus large n\u00e9cessite souvent un devis personnalis\u00e9.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Acc\u00e8s \u00e0 des num\u00e9ros locaux dans plus de 160 pays avec une qualit\u00e9 cristalline prise en charge par plusieurs op\u00e9rateurs.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Composition d&#039;appels<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Offre une num\u00e9rotation automatique de base et un composeur pr\u00e9dictif, mais manque d\u2019outils sp\u00e9cialis\u00e9s \u00e0 haute vitesse pour les grandes \u00e9quipes d\u2019appels sortants.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Composeurs Power et Parall\u00e8les permettant d\u2019appeler jusqu\u2019\u00e0 5 lignes simultan\u00e9ment, doublant les taux de contact pour les \u00e9quipes \u00e0 haute vitesse.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Int\u00e9gration CRM<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Synchronisation fiable avec les principales plateformes comme Salesforce et MS Teams, mais les utilisateurs signalent une profondeur limit\u00e9e dans le mappage des champs de donn\u00e9es.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Synchronisation fluide et en temps r\u00e9el avec plus de 100 outils, y compris des int\u00e9grations natives et approfondies avec Outreach, SalesLoft et Apollo.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Flexibilit\u00e9 du routage<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Utilise un \u00e9diteur de plan de num\u00e9rotation visuel ax\u00e9 sur les flux d&#039;appels standards et la disponibilit\u00e9 de base des agents.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Concepteur de flux d&#039;appels avanc\u00e9 avec plus de 20 conditions de routage, routage bas\u00e9 sur les comp\u00e9tences, files d&#039;attente VIP et \u00e9dition visuelle par glisser-d\u00e9poser.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Analyse et rapports<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Fournit des m\u00e9triques standards de volume d&#039;appels et d&#039;agents ; les rapports d\u00e9taill\u00e9s avanc\u00e9s n\u00e9cessitent souvent des forfaits de niveau sup\u00e9rieur.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Analyse en temps r\u00e9el exploitable avec des explorations au niveau de l&#039;agent et des rapports de campagne, reconnu comme un leader du march\u00e9 interm\u00e9diaire G2.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Assistance et configuration<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Support fonctionnel 24\/7, bien que les utilisateurs signalent fr\u00e9quemment des retards et des \u00ab\u00a0chasses \u00e0 l&#039;homme\u00a0\u00bb t\u00e9l\u00e9phoniques lors du passage aux niveaux de support g\u00e9n\u00e9ral.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Leader G2 en mati\u00e8re de satisfaction client avec un support proactif \u00e9chelonn\u00e9, incluant des responsables du succ\u00e8s client d\u00e9di\u00e9s.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Tarifs et modules compl\u00e9mentaires<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">\u20ac27\/mois avec des sauts importants vers des niveaux sup\u00e9rieurs et des limites de minutes mutualis\u00e9es qui peuvent entra\u00eener des co\u00fbts plus \u00e9lev\u00e9s pour les \u00e9quipes en croissance.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Forfait Starter $25 avec une approche plus modulaire, vous permettant de ne payer que pour la puissance d&#039;IA avanc\u00e9e ou de num\u00e9rotation que votre \u00e9quipe utilise r\u00e9ellement.<\/span><\/div><\/div><\/div><div class=\"bat__slider\" aria-label=\"Comparison cards\"><div class=\"bat__slider-track\"><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Capacit\u00e9s IA<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>GoTo Connect:<\/strong> Comprend un r\u00e9ceptionniste IA et des r\u00e9sum\u00e9s de r\u00e9unions, mais manque d\u2019intelligence conversationnelle approfondie en temps r\u00e9el pour les appels.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Intelligence conversationnelle IA compl\u00e8te incluant la d\u00e9tection des sentiments, l\u2019analyse en temps r\u00e9el des \u00e9motions des clients et les r\u00e9sum\u00e9s d\u2019appels automatis\u00e9s.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Couverture mondiale<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>GoTo Connect:<\/strong> Appels internationaux vers plus de 50 pays inclus dans les niveaux standard, mais une port\u00e9e plus large n\u00e9cessite souvent un devis personnalis\u00e9.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Acc\u00e8s \u00e0 des num\u00e9ros locaux dans plus de 160 pays avec une qualit\u00e9 cristalline prise en charge par plusieurs op\u00e9rateurs.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Composition d&#039;appels<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>GoTo Connect:<\/strong> Offre une num\u00e9rotation automatique de base et un composeur pr\u00e9dictif, mais manque d\u2019outils sp\u00e9cialis\u00e9s \u00e0 haute vitesse pour les grandes \u00e9quipes d\u2019appels sortants.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Composeurs Power et Parall\u00e8les permettant d\u2019appeler jusqu\u2019\u00e0 5 lignes simultan\u00e9ment, doublant les taux de contact pour les \u00e9quipes \u00e0 haute vitesse.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Int\u00e9gration CRM<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>GoTo Connect:<\/strong> Synchronisation fiable avec les principales plateformes comme Salesforce et MS Teams, mais les utilisateurs signalent une profondeur limit\u00e9e dans le mappage des champs de donn\u00e9es.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Synchronisation fluide et en temps r\u00e9el avec plus de 100 outils, y compris des int\u00e9grations natives et approfondies avec Outreach, SalesLoft et Apollo.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Flexibilit\u00e9 du routage<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>GoTo Connect:<\/strong> Utilise un \u00e9diteur de plan de num\u00e9rotation visuel ax\u00e9 sur les flux d&#039;appels standards et la disponibilit\u00e9 de base des agents.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Concepteur de flux d&#039;appels avanc\u00e9 avec plus de 20 conditions de routage, routage bas\u00e9 sur les comp\u00e9tences, files d&#039;attente VIP et \u00e9dition visuelle par glisser-d\u00e9poser.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Analyse et rapports<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>GoTo Connect:<\/strong> Fournit des m\u00e9triques standards de volume d&#039;appels et d&#039;agents ; les rapports d\u00e9taill\u00e9s avanc\u00e9s n\u00e9cessitent souvent des forfaits de niveau sup\u00e9rieur.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Analyse en temps r\u00e9el exploitable avec des explorations au niveau de l&#039;agent et des rapports de campagne, reconnu comme un leader du march\u00e9 interm\u00e9diaire G2.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Assistance et configuration<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>GoTo Connect:<\/strong> Support fonctionnel 24\/7, bien que les utilisateurs signalent fr\u00e9quemment des retards et des \u00ab\u00a0chasses \u00e0 l&#039;homme\u00a0\u00bb t\u00e9l\u00e9phoniques lors du passage aux niveaux de support g\u00e9n\u00e9ral.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Leader G2 en mati\u00e8re de satisfaction client avec un support proactif \u00e9chelonn\u00e9, incluant des responsables du succ\u00e8s client d\u00e9di\u00e9s.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Tarifs et modules compl\u00e9mentaires<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>GoTo Connect:<\/strong> \u20ac27\/mois avec des sauts importants vers des niveaux sup\u00e9rieurs et des limites de minutes mutualis\u00e9es qui peuvent entra\u00eener des co\u00fbts plus \u00e9lev\u00e9s pour les \u00e9quipes en croissance.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Forfait Starter $25 avec une approche plus modulaire, vous permettant de ne payer que pour la puissance d&#039;IA avanc\u00e9e ou de num\u00e9rotation que votre \u00e9quipe utilise r\u00e9ellement.<\/span><\/div><\/div><\/div><div class=\"bat__slider-dots\" role=\"tablist\" aria-label=\"Slide navigation\"><\/div><\/div><\/div><\/div>\n<\/div><\/section>\n\n<section class=\"cs cs--bg-white cs--layout-inline cs--has-top-border wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">Pourquoi choisir CloudTalk plut\u00f4t que GoTo Connect<\/h2><p class=\"cs__description\">D\u00e9couvrez pourquoi les fonctionnalit\u00e9s de CloudTalk surpassent la concurrence.<\/p><\/div><\/div>\n<div class=\"cs__content\"><div style=\"--fcg-cols: 3\" class=\"fcg wp-block-cloudtalk-feature-card-grid\"><div class=\"fcg__grid\"><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M2 12H22M2 12C2 17.5228 6.47715 22 12 22M2 12C2 6.47715 6.47715 2 12 2M22 12C22 17.5228 17.5228 22 12 22M22 12C22 6.47715 17.5228 2 12 2M12 2C14.5013 4.73835 15.9228 8.29203 16 12C15.9228 15.708 14.5013 19.2616 12 22M12 2C9.49872 4.73835 8.07725 8.29203 8 12C8.07725 15.708 9.49872 19.2616 12 22\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Agents vocaux IA disponibles 24\/7<\/h3><p class=\"fc__desc\">D\u00e9ployez des <a href=\"https:\/\/www.cloudtalk.io\/fr\/agents-vocaux-ia\/\">agents vocaux IA<\/a> qui g\u00e8rent les appels entrants 24h\/24 et 7j\/7 \u2014 qualifiant les leads, r\u00e9pondant aux FAQ, collectant des informations et acheminant vers la bonne \u00e9quipe lorsqu&rsquo;un contact humain est n\u00e9cessaire.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M20.9996 8V3M20.9996 3H15.9996M20.9996 3L14.9996 9M10.2266 13.8631C9.02506 12.6615 8.07627 11.3028 7.38028 9.85323C7.32041 9.72854 7.29048 9.66619 7.26748 9.5873C7.18576 9.30695 7.24446 8.96269 7.41447 8.72526C7.46231 8.65845 7.51947 8.60129 7.63378 8.48698C7.98338 8.13737 8.15819 7.96257 8.27247 7.78679C8.70347 7.1239 8.70347 6.26932 8.27247 5.60643C8.15819 5.43065 7.98338 5.25585 7.63378 4.90624L7.43891 4.71137C6.90747 4.17993 6.64174 3.91421 6.35636 3.76987C5.7888 3.4828 5.11854 3.4828 4.55098 3.76987C4.2656 3.91421 3.99987 4.17993 3.46843 4.71137L3.3108 4.86901C2.78117 5.39863 2.51636 5.66344 2.31411 6.02348C2.08969 6.42298 1.92833 7.04347 1.9297 7.5017C1.93092 7.91464 2.01103 8.19687 2.17124 8.76131C3.03221 11.7947 4.65668 14.6571 7.04466 17.045C9.43264 19.433 12.295 21.0575 15.3284 21.9185C15.8928 22.0787 16.1751 22.1588 16.588 22.16C17.0462 22.1614 17.6667 22 18.0662 21.7756C18.4263 21.5733 18.6911 21.3085 19.2207 20.7789L19.3783 20.6213C19.9098 20.0898 20.1755 19.8241 20.3198 19.5387C20.6069 18.9712 20.6069 18.3009 20.3198 17.7333C20.1755 17.448 19.9098 17.1822 19.3783 16.6508L19.1835 16.4559C18.8339 16.1063 18.6591 15.9315 18.4833 15.8172C17.8204 15.3862 16.9658 15.3862 16.3029 15.8172C16.1271 15.9315 15.9523 16.1063 15.6027 16.4559C15.4884 16.5702 15.4313 16.6274 15.3644 16.6752C15.127 16.8453 14.7828 16.904 14.5024 16.8222C14.4235 16.7992 14.3612 16.7693 14.2365 16.7094C12.7869 16.0134 11.4282 15.0646 10.2266 13.8631Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Composeur IA qui g\u00e9n\u00e8re plus de 80 conversations<\/h3><p class=\"fc__desc\">Le <a href=\"https:\/\/www.cloudtalk.io\/fr\/composeur\/\">composeur IA<\/a> de CloudTalk permet \u00e0 votre \u00e9quipe sortante de parcourir automatiquement les listes d&rsquo;appels, en ignorant les messageries vocales et en connectant les agents uniquement lorsqu&rsquo;une personne en direct d\u00e9croche.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M16 8V5L19 2L20 4L22 5L19 8H16ZM16 8L12 11.9999M22 12C22 17.5228 17.5228 22 12 22C6.47715 22 2 17.5228 2 12C2 6.47715 6.47715 2 12 2M17 12C17 14.7614 14.7614 17 12 17C9.23858 17 7 14.7614 7 12C7 9.23858 9.23858 7 12 7\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Logique de routage avanc\u00e9e bas\u00e9e sur les comp\u00e9tences<\/h3><p class=\"fc__desc\">Chaque appelant<span style=\"margin: 0px;padding: 0px\"> atteint l&rsquo;agent le plus qualifi\u00e9 gr\u00e2ce au <a href=\"https:\/\/www.cloudtalk.io\/fr\/outils-de-centre-dappels\/logiciel-de-routage-base-sur-les-competences-ameliorer-lefficacite-du-routage-des-agents\/\">routage bas\u00e9 sur les comp\u00e9tences<\/a>, en \u00e9valuant l&rsquo;expertise de l&rsquo;agent en temps r\u00e9el<\/span> pour une exp\u00e9rience client plus personnalis\u00e9e.<br><\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M14.0497 6C15.0264 6.19057 15.924 6.66826 16.6277 7.37194C17.3314 8.07561 17.8091 8.97326 17.9997 9.95M14.0497 2C16.0789 2.22544 17.9713 3.13417 19.4159 4.57701C20.8606 6.01984 21.7717 7.91101 21.9997 9.94M10.2266 13.8631C9.02506 12.6615 8.07627 11.3028 7.38028 9.85323C7.32041 9.72854 7.29048 9.66619 7.26748 9.5873C7.18576 9.30695 7.24446 8.96269 7.41447 8.72526C7.46231 8.65845 7.51947 8.60129 7.63378 8.48698C7.98338 8.13737 8.15819 7.96257 8.27247 7.78679C8.70347 7.1239 8.70347 6.26932 8.27247 5.60643C8.15819 5.43065 7.98338 5.25585 7.63378 4.90624L7.43891 4.71137C6.90747 4.17993 6.64174 3.91421 6.35636 3.76987C5.7888 3.4828 5.11854 3.4828 4.55098 3.76987C4.2656 3.91421 3.99987 4.17993 3.46843 4.71137L3.3108 4.86901C2.78117 5.39863 2.51636 5.66344 2.31411 6.02348C2.08969 6.42298 1.92833 7.04347 1.9297 7.5017C1.93092 7.91464 2.01103 8.19687 2.17124 8.76131C3.03221 11.7947 4.65668 14.6571 7.04466 17.045C9.43264 19.433 12.295 21.0575 15.3284 21.9185C15.8928 22.0787 16.1751 22.1588 16.588 22.16C17.0462 22.1614 17.6667 22 18.0662 21.7756C18.4263 21.5733 18.6911 21.3085 19.2207 20.7789L19.3783 20.6213C19.9098 20.0898 20.1755 19.8241 20.3198 19.5387C20.6069 18.9712 20.6069 18.3009 20.3198 17.7333C20.1755 17.448 19.9098 17.1822 19.3783 16.6508L19.1835 16.4559C18.8339 16.1063 18.6591 15.9315 18.4833 15.8172C17.8204 15.3862 16.9658 15.3862 16.3029 15.8172C16.1271 15.9315 15.9523 16.1063 15.6027 16.4559C15.4884 16.5702 15.4313 16.6274 15.3644 16.6752C15.127 16.8453 14.7828 16.904 14.5024 16.8222C14.4235 16.7992 14.3612 16.7693 14.2365 16.7094C12.7869 16.0134 11.4282 15.0646 10.2266 13.8631Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Automatisation des flux de travail pour le post-appel<\/h3><p class=\"fc__desc\">\u00c9liminez le \u00ab\u00a0travail post-appel\u00a0\u00bb gr\u00e2ce \u00e0 une <a href=\"https:\/\/www.cloudtalk.io\/fr\/automatisation-du-flux-de-travail\/\">automatisation intelligente des flux de travail<\/a> qui d\u00e9clenche des actions telles que la mise \u00e0 jour des tickets CRM ou l&rsquo;envoi d&rsquo;e-mails de suivi, bas\u00e9es sur les r\u00e9sultats des appels.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M21.2104 15.8899C20.5742 17.3944 19.5792 18.7202 18.3123 19.7512C17.0454 20.7823 15.5452 21.4874 13.9428 21.8047C12.3405 22.1221 10.6848 22.0421 9.12055 21.5717C7.55627 21.1014 6.13103 20.255 4.96942 19.1066C3.80782 17.9582 2.94522 16.5427 2.45704 14.9839C1.96886 13.4251 1.86996 11.7704 2.169 10.1646C2.46804 8.55873 3.1559 7.05058 4.17245 5.77198C5.189 4.49338 6.50329 3.48327 8.0004 2.82995M21.2392 8.17311C21.6395 9.13958 21.8851 10.1613 21.9684 11.2008C21.989 11.4576 21.9993 11.586 21.9483 11.7017C21.9057 11.7983 21.8213 11.8897 21.7284 11.9399C21.6172 11.9999 21.4783 11.9999 21.2004 11.9999H12.8004C12.5204 11.9999 12.3804 11.9999 12.2734 11.9455C12.1793 11.8975 12.1028 11.821 12.0549 11.7269C12.0004 11.62 12.0004 11.48 12.0004 11.1999V2.79995C12.0004 2.52208 12.0004 2.38315 12.0605 2.27193C12.1107 2.17903 12.2021 2.09464 12.2987 2.05204C12.4144 2.00105 12.5428 2.01134 12.7996 2.03193C13.839 2.11527 14.8608 2.36083 15.8272 2.76115C17.0405 3.2637 18.1429 4.00029 19.0715 4.92888C20.0001 5.85747 20.7367 6.95986 21.2392 8.17311Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Insights IA sur 100 % de vos appels<\/h3><p class=\"fc__desc\">En plus de transcrire et de r\u00e9sumer chaque appel, l&rsquo;<a href=\"https:\/\/www.cloudtalk.io\/fr\/conversation-intelligente-alimentee-par-lia\/\">IA d&rsquo;intelligence conversationnelle<\/a> analyse le sentiment et \u00e9value les performances en arri\u00e8re-plan, en transmettant directement les donn\u00e9es \u00e0 votre CRM.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 17.5H3.5M6.5 12H2M9 6.5H4M17 3L10.4036 12.235C10.1116 12.6438 9.96562 12.8481 9.97194 13.0185C9.97744 13.1669 10.0486 13.3051 10.1661 13.3958C10.3011 13.5 10.5522 13.5 11.0546 13.5H16L15 21L21.5964 11.765C21.8884 11.3562 22.0344 11.1519 22.0281 10.9815C22.0226 10.8331 21.9514 10.6949 21.8339 10.6042C21.6989 10.5 21.4478 10.5 20.9454 10.5H16L17 3Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Configuration facile en une seule journ\u00e9e<\/h3><p class=\"fc__desc\">Votre \u00e9quipe peut \u00eatre op\u00e9rationnelle en un apr\u00e8s-midi, voire en quelques heures, gr\u00e2ce \u00e0 une <a href=\"https:\/\/www.cloudtalk.io\/fr\/integrations\/\">configuration<\/a> rapide, facile \u00e0 mettre en \u0153uvre et pr\u00eate \u00e0 l&#8217;emploi.<\/p><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/section>\n\n<div style=\"--rcc-slides-per-view: 2;\" class=\"wp-block-cloudtalk-review-card-carousel rcc--has-top-border wp-block-cloudtalk-review-card-carousel\" data-display-mode=\"section\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">Entreprises qui ont choisi CloudTalk<\/h2><p class=\"rcc__description\">D\u00e9couvrez les t\u00e9moignages r\u00e9els d&rsquo;entreprises v\u00e9rifi\u00e9es qui ont choisi CloudTalk et comment cela les a aid\u00e9es.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u00ab Nous avions des probl\u00e8mes de qualit\u00e9 d&rsquo;appel et de connectivit\u00e9, ce qui \u00e9tait pour nous de grands points faibles. Les appels s&rsquo;entrem\u00ealaient parfois, ce qui signifiait que les agents pouvaient entendre les conversations des autres, ce qui \u00e9tait non seulement d\u00e9routant mais compromettait \u00e9galement la confidentialit\u00e9 des clients. \u00bb<br><br>\u00ab Le composeur pr\u00e9dictif a chang\u00e9 la donne pour la gestion de notre volume d&rsquo;appels. Depuis que nous avons mis en \u0153uvre cette fonctionnalit\u00e9, environ 90 % de nos agents l&rsquo;utilisent pour automatiser la composition, ce qui permet de gagner du temps. Le composeur pr\u00e9dictif facilite la gestion des nouveaux et des anciens leads. Il a \u00e9t\u00e9 crucial pour notre croissance \u2014 notre volume d&rsquo;appels a augment\u00e9 de 2,5 fois en seulement 8 mois. \u00bb<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Ahmed A.<\/cite><p class=\"social-proof-block__position\">Sp\u00e9cialiste de la gestion des donn\u00e9es et du reporting chez DentaKay<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">150 %<\/span><span class=\"social-proof-block__statistic-description\">Augmentation du volume d&#039;appels mensuel<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">+45<\/span><span class=\"social-proof-block__statistic-description\">Agents ajout\u00e9s gr\u00e2ce \u00e0 CloudTalk<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/06\/dentakay.png\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/fr\/dentakay\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u00ab L&rsquo;intelligence conversationnelle IA de CloudTalk a consid\u00e9rablement am\u00e9lior\u00e9 notre efficacit\u00e9. Nous avons r\u00e9duit le temps d&rsquo;analyse de la qualit\u00e9 des appels de 2 heures \u00e0 20 minutes par jour et diminu\u00e9 les leads mal cibl\u00e9s de 24 %, ce qui nous permet de nous concentrer sur la croissance strat\u00e9gique tout en maintenant la coh\u00e9rence sur les march\u00e9s. \u00bb<br><br>En utilisant des informations bas\u00e9es sur l&rsquo;IA au lieu de n\u00e9cessiter la ma\u00eetrise linguistique d&rsquo;un superviseur, Capitalo a r\u00e9duit les co\u00fbts de recrutement de superviseurs multiples ou multilingues. Ces \u00e9conomies ont ensuite pu \u00eatre strat\u00e9giquement r\u00e9investies directement dans les efforts d&rsquo;expansion du march\u00e9.<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Sara Konickova<\/cite><p class=\"social-proof-block__position\">Responsable des op\u00e9rations commerciales chez Capitalo<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">83 %<\/span><span class=\"social-proof-block__statistic-description\">R\u00e9duction du temps d&#039;analyse de la qualit\u00e9 des appels<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">24 %<\/span><span class=\"social-proof-block__statistic-description\">R\u00e9duction des leads mal cibl\u00e9s<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/10\/logo-capitalo-skola-obchodovani.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/capitalo\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u00ab Plusieurs fournisseurs nous ont approch\u00e9s, mais CloudTalk a propos\u00e9 des tarifs comp\u00e9titifs, un support personnalis\u00e9 et une interface conviviale \u2014 surtout pour nos agents. \u00bb<br><br>\u00ab Le composeur pr\u00e9dictif est essentiel car il nous permet de contacter plus de clients, plus rapidement. Il nous a aid\u00e9s \u00e0 augmenter consid\u00e9rablement notre efficacit\u00e9 en mati\u00e8re d&rsquo;appels sortants et le nombre d&rsquo;appels par agent. \u00bb<br><br>\u00ab CloudTalk nous a aid\u00e9s \u00e0 comprendre la r\u00e9glementation et le paysage de la connectivit\u00e9 au Mexique, tout comme il l&rsquo;a fait lorsque nous nous sommes \u00e9tendus en Espagne. Cela nous a aid\u00e9s \u00e0 nous adapter plus rapidement et plus intelligemment. \u00bb<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Andr\u00e9s Quintero<\/cite><p class=\"social-proof-block__position\">Directeur des processus chez Infinity Connections<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">2 Nouveaux<\/span><span class=\"social-proof-block__statistic-description\">March\u00e9s d\u00e9bloqu\u00e9s<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">Augment\u00e9e<\/span><span class=\"social-proof-block__statistic-description\">Efficacit\u00e9 des appels sortants<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/inf.jpeg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/infinity-connections-bpo\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-faq wp-block-cloudtalk-faq--white wp-block-cloudtalk-faq--has-top-border wp-block-cloudtalk-faq-v2\" data-display-mode=\"section\"><div class=\"faq-block\"><div class=\"faq-block__header\"><h2 class=\"faq-block__title\">Frequently Asked Questions<\/h2><\/div><div class=\"faq-block__items\"><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-78\"><h3 class=\"faq-item__question-text\">Qu&rsquo;est-ce que GoTo Connect\u00a0?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-78\"><div class=\"faq-item__answer\"><p>GoTo Connect est une <a href=\"https:\/\/www.cloudtalk.io\/fr\/logiciel-de-centre-dappels\/\">plateforme de communications<\/a> unifi\u00e9es qui combine la t\u00e9l\u00e9phonie cloud, la visioconf\u00e9rence et la messagerie d&rsquo;\u00e9quipe dans une interface unique. Elle est principalement utilis\u00e9e par les entreprises pour consolider leurs outils de communication internes et externes.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-79\"><h3 class=\"faq-item__question-text\">\u00c0 qui s&rsquo;adresse GoTo Connect\u00a0?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-79\"><div class=\"faq-item__answer\"><p>Il est con\u00e7u pour les <a href=\"https:\/\/www.cloudtalk.io\/blog\/cloud-phone-system\/\">organisations de petite et moyenne taille<\/a> et les entreprises multi-sites qui n\u00e9cessitent un syst\u00e8me tout-en-un fiable pour la collaboration vocale et vid\u00e9o.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-80\"><h3 class=\"faq-item__question-text\">Quelle est la principale diff\u00e9rence entre GoTo Connect et CloudTalk\u00a0?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-80\"><div class=\"faq-item__answer\"><p>Alors que GoTo Connect se concentre sur les communications unifi\u00e9es g\u00e9n\u00e9rales (UCaaS), y compris les r\u00e9unions vid\u00e9o, CloudTalk est une <a href=\"https:\/\/www.cloudtalk.io\/fr\/logiciel-de-centre-dappels\/\">solution de centre de contact<\/a> sp\u00e9cialis\u00e9e con\u00e7ue pour les \u00e9quipes de vente et de support \u00e0 haute performance. CloudTalk propose une <a href=\"https:\/\/www.cloudtalk.io\/fr\/automatisation-du-flux-de-travail\/\">automatisation des flux de travail<\/a> bas\u00e9e sur l&rsquo;IA plus approfondie, des <a href=\"https:\/\/www.cloudtalk.io\/auto-dialer\/\">outils de num\u00e9rotation<\/a> \u00e0 vitesse \u00e9lev\u00e9e et une pr\u00e9sence locale dans plus de 160 pays, contre plus de 50 pour GoTo.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-81\"><h3 class=\"faq-item__question-text\">Comment se comparent les capacit\u00e9s d&rsquo;IA de CloudTalk et GoTo Connect\u00a0?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-81\"><div class=\"faq-item__answer\"><p>GoTo Connect offre des fonctionnalit\u00e9s d&rsquo;IA essentielles comme un <a href=\"https:\/\/www.cloudtalk.io\/ai-receptionist\/\">r\u00e9ceptionniste IA<\/a> et des r\u00e9sum\u00e9s de r\u00e9unions. CloudTalk fournit une <a href=\"https:\/\/www.cloudtalk.io\/fr\/conversation-intelligente-alimentee-par-lia\/\">intelligence conversationnelle IA<\/a> avanc\u00e9e, offrant une analyse des sentiments en temps r\u00e9el, une notation automatis\u00e9e des appels et un marquage d\u00e9taill\u00e9 des intervenants pour am\u00e9liorer la performance des agents.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-82\"><h3 class=\"faq-item__question-text\">CloudTalk ou GoTo Connect est-il meilleur pour l&rsquo;int\u00e9gration CRM\u00a0?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-82\"><div class=\"faq-item__answer\"><p>GoTo Connect s&rsquo;int\u00e8gre avec des plateformes standards comme Salesforce et Microsoft Teams. Cependant, CloudTalk offre un \u00e9cosyst\u00e8me d&rsquo;int\u00e9gration plus \u00e9tendu avec plus de <a href=\"https:\/\/www.cloudtalk.io\/fr\/integrations\/\">100 outils natifs<\/a>, y compris des capacit\u00e9s de synchronisation approfondies avec des plateformes de vente sp\u00e9cialis\u00e9es comme HubSpot, Salesforce et ZenDesk.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-83\"><h3 class=\"faq-item__question-text\">CloudTalk est-il plus adapt\u00e9 aux \u00e9quipes d&rsquo;appels sortants \u00e0 volume \u00e9lev\u00e9 que GoTo Connect\u00a0?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-83\"><div class=\"faq-item__answer\"><p>Oui ; alors que GoTo Connect inclut des fonctionnalit\u00e9s de num\u00e9rotation de base, CloudTalk est con\u00e7u pour des campagnes d&rsquo;appels sortants \u00e0 haute vitesse avec des <a href=\"https:\/\/www.cloudtalk.io\/?page_id=296734\">composeurs pr\u00e9dictifs et parall\u00e8les<\/a> qui peuvent appeler plusieurs lignes simultan\u00e9ment pour augmenter les taux de contact.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-84\"><h3 class=\"faq-item__question-text\">Puis-je g\u00e9rer plus facilement des flux d&rsquo;appels complexes dans CloudTalk ou GoTo Connect\u00a0?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-84\"><div class=\"faq-item__answer\"><p>GoTo Connect est r\u00e9put\u00e9 pour son \u00e9diteur de plan de num\u00e9rotation visuel pour le routage standard. CloudTalk, cependant, propose un <a href=\"https:\/\/www.cloudtalk.io\/fr\/concepteur-de-flux-dappels\/\">concepteur de flux d&rsquo;appels avanc\u00e9<\/a> avec plus de 20 conditions de routage sp\u00e9cifiques et une logique bas\u00e9e sur le CRM en temps r\u00e9el, le rendant plus performant pour les \u00e9quipes ayant des besoins de routage complexes et bas\u00e9s sur les donn\u00e9es.<\/p><\/div><\/div><\/div><\/div><div class=\"faq-block__cta\"><div class=\"faq-block__cta-image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/Avatar-group.png\" alt=\"\" \/><\/div><div class=\"faq-block__cta-content\"><h3 class=\"faq-block__cta-title\">Vous avez encore des questions\u00a0?<\/h3><p class=\"faq-block__cta-description\">Vous ne trouvez pas la r\u00e9ponse que vous cherchez ? Discutez avec notre \u00e9quipe amicale.<\/p><div class=\"faq-block__cta-button\"><a href=\"https:\/\/www.cloudtalk.io\/demo-b\/\" class=\"btn btn-primary\">Nous contacter<\/a><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"demo-ab-block--section wp-block-cloudtalk-demo-ab\"><div class=\"demo-ab-block\"><div class=\"demo-ab-block__hero\"><div class=\"demo-ab-block__hero-content\"><h2 class=\"demo-ab-block__heading\">Pr\u00eat \u00e0 exp\u00e9rimenter une qualit\u00e9 d&rsquo;appel sup\u00e9rieure\u00a0?<\/h2><p class=\"demo-ab-block__hero-paragraph\">Rejoignez plus de 4 000 entreprises qui font confiance \u00e0 CloudTalk pour leurs appels de vente et de support. D\u00e9couvrez pourquoi CloudTalk offre de meilleurs r\u00e9sultats que GoTo Connect.<\/p><div class=\"demo-ab-block__list-wrapper\"><\/div><\/div><\/div><div class=\"demo-ab-block__form-section\"><div class=\"demo-ab-block__form-wrap\"><div class=\"demo-ab-block__form-content demo-form\">\n<div class=\"ct-demo-form\">\n<!--[if lte IE 8]>\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2-legacy.js\"><\/script>\n<![endif]-->\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2.js\"><\/script>\n<script>\n\nlet searchParams = new URLSearchParams(window.location.search);\nsearchParams.has('filled_email');\nlet emailVal = searchParams.get('filled_email');\n\nhbspt.forms.create({\n\tregion: \"na1\",\n\tportalId: \"6195055\",\n\tformId: \"209cca80-551b-4b65-ae93-766d7218210e\",\n    onFormReady: function($form) {\n        $form.attr(\"data-default-form-id\", \"866072\");\n        if(emailVal) {\n            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7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_2\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_3)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"under-navigation-social-proof-block__card-content\"><p class=\"under-navigation-social-proof-block__card-number\">4,000+&nbsp;<\/p><p class=\"under-navigation-social-proof-block__card-label\">Clients<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-seo-hero wp-block-cloudtalk-seo-hero\"><div class=\"sh\"><h1 class=\"sh__title\">Avis sur SquareTalk 2026 :<br>Fonctionnalit\u00e9s, tarifs &amp; retours utilisateurs<\/h1><p class=\"sh__description\">Vous vous int\u00e9ressez \u00e0 SquareTalk ? D\u00e9couvrez ce que de vrais utilisateurs pensent de leur plateforme, de ses capacit\u00e9s de gestion des appels, de ses fonctionnalit\u00e9s, et voyez comment CloudTalk se compare.<\/p><div class=\"sh__buttons wp-block-buttons\"><div class=\"wp-block-button btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" class=\"wp-block-button__link wp-element-button\">Obtenir une d\u00e9mo CloudTalk<\/a><\/div><div class=\"wp-block-button btn-ghost btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/squaretalk-alternative\/\" class=\"wp-block-button__link wp-element-button\">Alternatives \u00e0 SquareTalk \u2192<\/a><\/div><\/div><\/div><\/div>\n\n\n<div class=\"wp-block-cloudtalk-row\" style=\"--column-widths:minmax(0, 280px) minmax(660px, 1fr) minmax(0, 280px);--mobile-order-1:2;--mobile-order-2:3;--mobile-order-3:1\">\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"wp-block-cloudtalk-table-of-contents\" data-level-depth=\"3\" data-total-items=\"3\"><div class=\"toc__heading\">Table of contents<\/div><div class=\"toc__list\"><div class=\"toc__item level-2\"><a href=\"#quest-ce-que-squaretalk\">Qu&#039;est-ce que SquareTalk ?<\/a><\/div><div class=\"toc__item level-3\"><a href=\"#quelles-sont-les-principales-fonctionnalites-de-squaretalk\">Quelles sont les principales fonctionnalit\u00e9s de SquareTalk ?<\/a><\/div><div class=\"toc__item level-2\"><a href=\"#que-disent-les-utilisateurs-de-squaretalk\">Que disent les utilisateurs de SquareTalk ?<\/a><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><h2 class=\"wp-block-heading\">Qu&rsquo;est-ce que SquareTalk ?<\/h2>\n\n<p>SquareTalk est une plateforme de <a href=\"https:\/\/www.cloudtalk.io\/fr\/logiciel-de-centre-dappels\/\">centre de contacts bas\u00e9e sur le cloud<\/a> con\u00e7ue pour aider les \u00e9quipes de vente et de support des <a href=\"https:\/\/www.cloudtalk.io\/blog\/cloud-phone-system\/\">petites et moyennes entreprises<\/a> \u00e0 rationaliser leurs communications. <\/p>\n\n<p>La plateforme se positionne comme une option polyvalente pour les \u00e9quipes utilisant d\u00e9j\u00e0 <a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-de-votre-systeme-telephonique-dans-salesforce\/\">HubSpot<\/a><strong>, <\/strong><a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-de-votre-systeme-telephonique-dans-salesforce\/\">Salesforce<\/a><strong>, <\/strong><span style=\"box-sizing: border-box; margin: 0px; padding: 0px;\">ou<a href=\"https:\/\/www.cloudtalk.io\/fr\/zoho-crm\/\" target=\"_blank\">&nbsp;Zoho<\/a><\/span>, offrant des fonctionnalit\u00e9s telles que le clic-pour-appeler, l&rsquo;enregistrement automatique des appels et un composeur pr\u00e9dictif haute performance.<\/p>\n\n<p>Pour les \u00e9quipes qui ont besoin de mettre en \u0153uvre rapidement un syst\u00e8me de communication, SquareTalk peut faire l&rsquo;affaire. Cependant, certains utilisateurs rencontrent des limitations en mati\u00e8re d&rsquo;<a href=\"https:\/\/www.cloudtalk.io\/fr\/logiciel-de-centre-dappels-avec-statistiques\/\">analyses<\/a> avanc\u00e9es ou trouvent que la configuration de rapports sp\u00e9cifiques et de flux de travail personnalis\u00e9s demande plus d&rsquo;efforts techniques que pr\u00e9vu.<\/p>\n\n\n<div class=\"wp-block-cloudtalk-summary\"><div class=\"summary-block summary-block--sm\"><h3 id=\"quelles-sont-les-principales-fonctionnalites-de-squaretalk\" class=\"wp-block-heading\">Quelles sont les principales fonctionnalit\u00e9s de SquareTalk ?<\/h3>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Appels bas\u00e9s sur le cloud avec prise en charge des applications navigateur et mobiles                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Enregistrement des appels, transcriptions automatis\u00e9es et analyse des sentiments                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Int\u00e9grations CRM avec Salesforce, HubSpot, Zoho et Zendesk                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Composeur pr\u00e9dictif pour l&rsquo;automatisation des appels sortants et la gestion des leads                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Outils d&rsquo;analyse de base pour les m\u00e9triques de suivi des performances et les rapports                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Support omnicanal, incluant la voix et la messagerie WhatsApp Business                    <\/div>\n                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div><\/div><\/div>\n\n\n<h2 id=\"que-disent-les-utilisateurs-de-squaretalk\" class=\"wp-block-heading\">Que disent les utilisateurs de SquareTalk ?<\/h2>\n\n<p>Bas\u00e9 sur plus de 200 avis d&rsquo;utilisateurs v\u00e9rifi\u00e9s provenant des plateformes de confiance G2, Capterra et SoftwareAdvice.<\/p>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--pros wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude0a Ce que les utilisateurs aiment<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    La facilit\u00e9 d&rsquo;utilisation de SquareTalk, son interface intuitive et son processus d&rsquo;int\u00e9gration sans tracas.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Fiabilit\u00e9 et adaptabilit\u00e9 permettant une int\u00e9gration fluide aux flux de travail et am\u00e9liorant la productivit\u00e9.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Efficacit\u00e9 pour un travail \u00e0 distance efficace et une expansion facile sans probl\u00e8mes de communication.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Fonctionnalit\u00e9s qui am\u00e9liorent l&rsquo;automatisation, permettant davantage d&rsquo;interactions client et des op\u00e9rations simplifi\u00e9es.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u00ab La plateforme facilite des engagements plus rapides et plus individualis\u00e9s. Notre \u00e9quipe CX peut d\u00e9sormais<br>fournir un service et un support de meilleure qualit\u00e9, non seulement aux clients VIP, mais \u00e0 divers points de contact. \u00bb<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">Malti M.<\/div><div class=\"quote-block__position\">March\u00e9 interm\u00e9diaire (51-1000 employ\u00e9s)<\/div><\/div><\/div><a href=\"https:\/\/www.g2.com\/products\/squaretalk\/reviews\/squaretalk-review-12513080\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Voir l&#039;avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--cons wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude24 Ce que les utilisateurs n&#039;appr\u00e9cient pas<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Fonctionnalit\u00e9s limit\u00e9es, certains utilisateurs expriment le d\u00e9sir d&rsquo;options et d&rsquo;int\u00e9grations plus avanc\u00e9es.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Configuration difficile des flux de travail avanc\u00e9s dans SquareTalk et int\u00e9grations n\u00e9cessitant un effort suppl\u00e9mentaire                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Manque de fonctionnalit\u00e9s essentielles, souhaitant de meilleures int\u00e9grations et des fonctionnalit\u00e9s avanc\u00e9es.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Les fonctionnalit\u00e9s complexes sont difficiles \u00e0 impl\u00e9menter, surtout pour les nouveaux venus, ce qui impacte la facilit\u00e9 d&rsquo;utilisation et la configuration des flux de travail de SquareTalk.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Limitations de la v\u00e9rification des spams dans les plans SquareTalk les moins chers, jug\u00e9es insuffisantes et n\u00e9cessitant une configuration manuelle.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u00ab Apr\u00e8s 2 semaines \u00e0 perdre beaucoup de temps l\u00e0-dessus, j&rsquo;ai d\u00e9cid\u00e9 d&rsquo;abandonner et de ne plus gaspiller d&rsquo;\u00e9nergie sur ces b\u00eatises. Encore une fois, l&rsquo;\u00e9quipe a \u00e9t\u00e9 tr\u00e8s, tr\u00e8s peu professionnelle, ne remboursant pas l&rsquo;argent du pilote, bien que je n&rsquo;aie jamais pu l&rsquo;utiliser. J&rsquo;ai gaspill\u00e9 mon temps, mes ressources, et c&rsquo;est le type de service que vous pouvez attendre de ces gens. \u00bb<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">Alexander L.<\/div><div class=\"quote-block__position\">Logistique et cha\u00eene d&#039;approvisionnement<\/div><\/div><\/div><a href=\"https:\/\/www.softwareadvice.com\/call-center\/innitel-predictive-dialer-profile\/reviews\/\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Voir l&#039;avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div style=\"--rcc-slides-per-view: 2;\" class=\"wp-block-cloudtalk-review-card-carousel rcc--post-content wp-block-cloudtalk-review-card-carousel\" data-display-mode=\"post-content\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">Que disent les utilisateurs de SquareTalk sur G2 ?<\/h2><p class=\"rcc__description\">D\u00e9couvrez les avis honn\u00eates d&rsquo;utilisateurs r\u00e9els et v\u00e9rifi\u00e9s sur G2. Lisez ce qu&rsquo;ils disent de leur exp\u00e9rience avec le produit SquareTalk.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/G2.svg\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"4.5 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star review-card__star--half\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><defs><linearGradient id=\"halfStar\"><stop offset=\"55%\" stop-color=\"#F59E0B\"\/><stop offset=\"55%\" stop-color=\"#F5F5F5\"\/><\/linearGradient><\/defs><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"url(#halfStar)\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> Franchement, j&#039;appr\u00e9cie vraiment sa facilit\u00e9 d&#039;utilisation.<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Ankush P.<\/span><span class=\"review-card__tag review-card__tag--gray\">Petite entreprise<\/span><span class=\"review-card__tag review-card__tag--blue\">Informatique<\/span><\/div><p class=\"review-card__company\">Informatique &amp; Op\u00e9rations<\/p><p class=\"review-card__position\">Informatique produit<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/haris-b.jpeg\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"3 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> C&#039;est un choix fiable, nous esp\u00e9rons juste voir plus de raffinement et de flexibilit\u00e9 dans les futures mises \u00e0 jour.<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Haris B.<\/span><span class=\"review-card__tag review-card__tag--gray\">Petite entreprise<\/span><span class=\"review-card__tag review-card__tag--blue\">G\u00e9nie industriel<\/span><\/div><p class=\"review-card__company\">Ing\u00e9nierie m\u00e9canique<\/p><p class=\"review-card__position\">Designer industriel<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/tharindu.webp\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"5 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> Pas de d\u00e9sagr\u00e9ments majeurs, toujours tr\u00e8s attentif et facile \u00e0 utiliser.<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Tharindu D.<\/span><span class=\"review-card__tag review-card__tag--gray\">Petite entreprise<\/span><span class=\"review-card__tag review-card__tag--blue\">Informatique<\/span><\/div><p class=\"review-card__company\">Technologies de l&#039;information<\/p><p class=\"review-card__position\">Directeur informatique<\/p><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"ci ci--sticky wp-block-cloudtalk-content-item\"><div class=\"ci__header\"><img decoding=\"async\" class=\"ci__icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2023\/01\/squaretalk_cut.svg\" alt=\"\" width=\"32\" height=\"32\" loading=\"lazy\" \/><span class=\"ci__name\">SquareTalk<\/span><\/div><div class=\"ci__items\"><div class=\"ci__item\"><span class=\"ci__label\">Fond\u00e9e en<\/span><span class=\"ci__value\">2010<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Taille de l&#039;\u00e9quipe<\/span><span class=\"ci__value\">51-200 employ\u00e9s<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Couverture<\/span><span class=\"ci__value\">150 pays<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Note G2<\/span><span class=\"ci__value\">4.8\/5<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Prix \u00e0 partir de<\/span><span class=\"ci__value\">\u20ac25\/mois<\/span><\/div><\/div><\/div><\/div>\n<\/div>\n\n\n<div class=\"wp-block-cloudtalk-homepage-hero-section wp-block-cloudtalk-homepage-hero-section\"><div class=\"homepage-hero-section homepage-hero-section--has-top-border\"><div class=\"homepage-hero-section__content\"><div class=\"homepage-hero-section__tags\"><span class=\"homepage-hero-section__tag\"><span>CloudTalk &#8211; #1 SquareTalk Alternative<\/span><\/span><span class=\"homepage-hero-section__tag homepage-hero-section__tag--highlighted\"><img loading=\"lazy\" decoding=\"async\" class=\"homepage-hero-section__tag-icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"\" width=\"16\" height=\"16\" \/><span>2026 Spring Leader<\/span><\/span><\/div><div class=\"homepage-hero-section__headline\"><h2>Vous cherchez une alternative \u00e0 SquareTalk ?<\/h2><\/div><div class=\"homepage-hero-section__description\"><p>D\u00e9couvrez pourquoi 5,500+ entreprises ont choisi CloudTalk pour une qualit\u00e9 d&rsquo;appel sup\u00e9rieure et des fonctionnalit\u00e9s bas\u00e9es sur l&rsquo;IA.<\/p><\/div><div class=\"homepage-hero-section__buttons\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" class=\"btn btn-regular btn-secondary\">Obtenir une d\u00e9mo<\/a><a href=\"https:\/\/www.cloudtalk.io\/squaretalk-alternative\/\" class=\"btn btn-regular btn-ghost\">Voir la comparaison<\/a><\/div><div class=\"homepage-hero-section__logo-carousel\"><div class=\"wp-block-cloudtalk-logo-carousel wp-block-cloudtalk-logo-carousel\"><\/div><\/div><div class=\"homepage-hero-section__image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Product_Design.png\" alt=\"Hero image\" \/><div class=\"homepage-hero-section__video-blocks\"><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--1\"><div class=\"homepage-hero-section__video-text\">Ajouter des int\u00e9grations favorites<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Integracie_184x60.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--2\"><div class=\"homepage-hero-section__video-text\">Obtenir des num\u00e9ros locaux<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Numbers_184x89.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--3\"><div class=\"homepage-hero-section__video-text\">Ajouter des agents vocaux IA<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Video_184x109.mp4\" autoplay loop playsinline muted><\/video><\/div><\/div><\/div><div class=\"homepage-hero-section__feature-highlights\"><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"22\" viewBox=\"0 0 23 22\" fill=\"none\"><path d=\"M14.5 2.5V1M18.4393 3.56066L19.5 2.5M19.5103 7.5H21.0103M20.9506 12C20.4489 17.0533 16.1853 21 11 21C5.47715 21 1 16.5228 1 11C1 5.81465 4.94668 1.5511 10 1.04938M11 7H15V11M14.6197 7C12.2653 10.3276 8.38636 12.5 4 12.5C2.9971 12.5 2.02072 12.3864 1.08302 12.1715\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Mieux not\u00e9 sur G2<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Constamment tr\u00e8s bien not\u00e9 sur G2, CloudTalk aide les \u00e9quipes \u00e0 monter en puissance plus rapidement, \u00e0 \u00e9viter la complexit\u00e9 et \u00e0 compter sur un syst\u00e8me t\u00e9l\u00e9phonique qui fonctionne comme pr\u00e9vu d\u00e8s le premier jour.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 16C12.866 16 16 12.866 16 9C16 5.13401 12.866 2 9 2C5.13401 2 2 5.13401 2 9C2 12.866 5.13401 16 9 16Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M15 22C18.866 22 22 18.866 22 15C22 11.134 18.866 8 15 8C11.134 8 8 11.134 8 15C8 18.866 11.134 22 15 22Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Plus de 100 int\u00e9grations<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Votre CRM, votre helpdesk et vos outils de vente communiquent d\u00e9j\u00e0 entre eux. CloudTalk se joint \u00e0 la conversation et la rend bien plus productive.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M2.68675 15.6451L4.59494 14.5435C4.6983 14.4839 4.8196 14.4631 4.9369 14.4851L8.6914 15.1878C8.99995 15.2455 9.28478 15.008 9.28338 14.6941L9.26876 11.4045C9.26836 11.3151 9.29193 11.2272 9.33701 11.15L11.2317 7.90621C11.3303 7.73739 11.3215 7.52658 11.2091 7.3666L8.01892 2.82568M19.0002 4.85905C13.5002 7.50004 16.5 11 17.5002 11.5C19.3773 12.4384 21.9876 12.5 21.9876 12.5C21.9958 12.3344 22 12.1677 22 12C22 6.47715 17.5228 2 12 2C6.47715 2 2 6.47715 2 12C2 17.5228 6.47715 22 12 22C12.1677 22 12.3344 21.9959 12.5 21.9877M16.7578 21.9398L13.591 13.591L21.9398 16.7578L18.2376 18.2376L16.7578 21.9398Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Couverture dans plus de 160 pays<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>De l&rsquo;autre c\u00f4t\u00e9 de la rue au bout du monde, CloudTalk assure des appels clairs, locaux et pr\u00eats \u00e0 \u00e9voluer avec votre entreprise.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<section class=\"cs cs--bg-gradient-to-blue cs--layout-stacked wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">CloudTalk vs SquareTalk : Comparaison directe<\/h2><p class=\"cs__description\">D\u00e9couvrez comment CloudTalk offre des performances sup\u00e9rieures l\u00e0 o\u00f9 \u00e7a compte le plus<\/p><\/div><\/div>\n<div class=\"cs__content\"><div class=\"wp-block-cloudtalk-before-after-table\"><div class=\"bat__table\"><div class=\"bat__row bat__row--header\"><div class=\"bat__cell bat__cell--label\"><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__column-header\">SquareTalk<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__column-header\">CloudTalk<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Capacit\u00e9s IA<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Outils avanc\u00e9s pour la surveillance et les transcriptions, mais manque d&#039;intelligence conversationnelle approfondie.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Intelligence conversationnelle IA compl\u00e8te incluant la d\u00e9tection des sentiments, l&#039;analyse des \u00e9motions client en temps r\u00e9el et les r\u00e9sum\u00e9s d&#039;appels automatis\u00e9s.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Couverture mondiale<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Couverture limit\u00e9e \u00e0 plus de 150 destinations, avec un accent sur les appels standards.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Acc\u00e8s \u00e0 des num\u00e9ros locaux dans plus de 160 pays avec une qualit\u00e9 cristalline prise en charge par plusieurs op\u00e9rateurs.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Puissance de num\u00e9rotation<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Dispose d&#039;un composeur pr\u00e9dictif pour la prospection mais d&#039;une gestion limit\u00e9e des lignes simultan\u00e9es.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Composeurs Power et Parall\u00e8les qui permettent d&#039;appeler jusqu&#039;\u00e0 5 lignes \u00e0 la fois, doublant les taux de contact pour les \u00e9quipes \u00e0 haut volume.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Int\u00e9gration CRM<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">S&#039;int\u00e8gre aux plateformes principales comme Salesforce et HubSpot, mais offre une gamme limit\u00e9e d&#039;applications tierces. (17 int\u00e9grations CRM au total)<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Synchronisation fluide et en temps r\u00e9el avec plus de 100 outils, y compris des int\u00e9grations natives et profondes avec Outreach, SalesLoft et Apollo.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Flexibilit\u00e9 du routage<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Le routage de session intelligent existe, mais se concentre principalement sur l&#039;ad\u00e9quation de base de l&#039;agent.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Concepteur de flux d&#039;appels avanc\u00e9 avec plus de 20 conditions de routage, routage bas\u00e9 sur les comp\u00e9tences, files d&#039;attente VIP et \u00e9dition visuelle par glisser-d\u00e9poser.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Analyses et rapports<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Les rapports incluent plus de 80 m\u00e9triques, mais des rapports occasionnels font \u00e9tat de complexit\u00e9 dans la configuration personnalis\u00e9e.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Analyses exploitables en temps r\u00e9el avec des informations d\u00e9taill\u00e9es au niveau de l&#039;agent et des rapports de campagne reconnus comme un leader du march\u00e9 interm\u00e9diaire par G2.<\/span><\/div><\/div><\/div><div class=\"bat__slider\" aria-label=\"Comparison cards\"><div class=\"bat__slider-track\"><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Capacit\u00e9s IA<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>SquareTalk:<\/strong> Outils avanc\u00e9s pour la surveillance et les transcriptions, mais manque d&#039;intelligence conversationnelle approfondie.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Intelligence conversationnelle IA compl\u00e8te incluant la d\u00e9tection des sentiments, l&#039;analyse des \u00e9motions client en temps r\u00e9el et les r\u00e9sum\u00e9s d&#039;appels automatis\u00e9s.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Couverture mondiale<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>SquareTalk:<\/strong> Couverture limit\u00e9e \u00e0 plus de 150 destinations, avec un accent sur les appels standards.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Acc\u00e8s \u00e0 des num\u00e9ros locaux dans plus de 160 pays avec une qualit\u00e9 cristalline prise en charge par plusieurs op\u00e9rateurs.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Puissance de num\u00e9rotation<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>SquareTalk:<\/strong> Dispose d&#039;un composeur pr\u00e9dictif pour la prospection mais d&#039;une gestion limit\u00e9e des lignes simultan\u00e9es.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Composeurs Power et Parall\u00e8les qui permettent d&#039;appeler jusqu&#039;\u00e0 5 lignes \u00e0 la fois, doublant les taux de contact pour les \u00e9quipes \u00e0 haut volume.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Int\u00e9gration CRM<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>SquareTalk:<\/strong> S&#039;int\u00e8gre aux plateformes principales comme Salesforce et HubSpot, mais offre une gamme limit\u00e9e d&#039;applications tierces. (17 int\u00e9grations CRM au total)<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Synchronisation fluide et en temps r\u00e9el avec plus de 100 outils, y compris des int\u00e9grations natives et profondes avec Outreach, SalesLoft et Apollo.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Flexibilit\u00e9 du routage<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>SquareTalk:<\/strong> Le routage de session intelligent existe, mais se concentre principalement sur l&#039;ad\u00e9quation de base de l&#039;agent.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Concepteur de flux d&#039;appels avanc\u00e9 avec plus de 20 conditions de routage, routage bas\u00e9 sur les comp\u00e9tences, files d&#039;attente VIP et \u00e9dition visuelle par glisser-d\u00e9poser.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Analyses et rapports<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>SquareTalk:<\/strong> Les rapports incluent plus de 80 m\u00e9triques, mais des rapports occasionnels font \u00e9tat de complexit\u00e9 dans la configuration personnalis\u00e9e.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Analyses exploitables en temps r\u00e9el avec des informations d\u00e9taill\u00e9es au niveau de l&#039;agent et des rapports de campagne reconnus comme un leader du march\u00e9 interm\u00e9diaire par G2.<\/span><\/div><\/div><\/div><div class=\"bat__slider-dots\" role=\"tablist\" aria-label=\"Slide navigation\"><\/div><\/div><\/div><\/div>\n<\/div><\/section>\n\n<section class=\"cs cs--bg-white cs--layout-inline cs--has-top-border wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">Pourquoi choisir CloudTalk plut\u00f4t que SquareTalk<\/h2><p class=\"cs__description\">Ce n&rsquo;est qu&rsquo;un aper\u00e7u de ce que nous avons en r\u00e9serve, et il y en a bien plus encore.<\/p><\/div><\/div>\n<div class=\"cs__content\"><div style=\"--fcg-cols: 3\" class=\"fcg wp-block-cloudtalk-feature-card-grid\"><div class=\"fcg__grid\"><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M2 12H22M2 12C2 17.5228 6.47715 22 12 22M2 12C2 6.47715 6.47715 2 12 2M22 12C22 17.5228 17.5228 22 12 22M22 12C22 6.47715 17.5228 2 12 2M12 2C14.5013 4.73835 15.9228 8.29203 16 12C15.9228 15.708 14.5013 19.2616 12 22M12 2C9.49872 4.73835 8.07725 8.29203 8 12C8.07725 15.708 9.49872 19.2616 12 22\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Agents vocaux IA disponibles 24h\/24 et 7j\/7<\/h3><p class=\"fc__desc\">D\u00e9ployez des <a href=\"https:\/\/www.cloudtalk.io\/fr\/agents-vocaux-ia\/\">agents vocaux IA<\/a> qui g\u00e8rent les appels entrants 24h\/24 et 7j\/7 \u2014 qualifiant les prospects, r\u00e9pondant aux FAQ, collectant des informations et acheminant vers la bonne \u00e9quipe lorsqu&rsquo;une intervention humaine est n\u00e9cessaire.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6.09436 11.2288C6.03221 10.8282 5.99996 10.4179 5.99996 10C5.99996 5.58172 9.60525 2 14.0526 2C18.4999 2 22.1052 5.58172 22.1052 10C22.1052 10.9981 21.9213 11.9535 21.5852 12.8345C21.5154 13.0175 21.4804 13.109 21.4646 13.1804C21.4489 13.2512 21.4428 13.301 21.4411 13.3735C21.4394 13.4466 21.4493 13.5272 21.4692 13.6883L21.8717 16.9585C21.9153 17.3125 21.9371 17.4895 21.8782 17.6182C21.8266 17.731 21.735 17.8205 21.6211 17.8695C21.4911 17.9254 21.3146 17.8995 20.9617 17.8478L17.7765 17.3809C17.6101 17.3565 17.527 17.3443 17.4512 17.3448C17.3763 17.3452 17.3245 17.3507 17.2511 17.3661C17.177 17.3817 17.0823 17.4172 16.893 17.4881C16.0097 17.819 15.0524 18 14.0526 18C13.6344 18 13.2237 17.9683 12.8227 17.9073M7.63158 22C10.5965 22 13 19.5376 13 16.5C13 13.4624 10.5965 11 7.63158 11C4.66668 11 2.26316 13.4624 2.26316 16.5C2.26316 17.1106 2.36028 17.6979 2.53955 18.2467C2.61533 18.4787 2.65322 18.5947 2.66566 18.6739C2.67864 18.7567 2.68091 18.8031 2.67608 18.8867C2.67145 18.9668 2.65141 19.0573 2.61134 19.2383L2 22L4.9948 21.591C5.15827 21.5687 5.24 21.5575 5.31137 21.558C5.38652 21.5585 5.42641 21.5626 5.50011 21.5773C5.5701 21.5912 5.67416 21.6279 5.88227 21.7014C6.43059 21.8949 7.01911 22 7.63158 22Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">SMS et messagerie multicanaux<\/h3><p class=\"fc__desc\">Au-del\u00e0 de la voix, CloudTalk vous permet de d\u00e9clencher des <a href=\"https:\/\/www.cloudtalk.io\/sms-automation-software\/\">flux de travail SMS automatis\u00e9s<\/a> pour assurer le suivi des prospects ou confirmer des rendez-vous instantan\u00e9ment.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M16 8V5L19 2L20 4L22 5L19 8H16ZM16 8L12 11.9999M22 12C22 17.5228 17.5228 22 12 22C6.47715 22 2 17.5228 2 12C2 6.47715 6.47715 2 12 2M17 12C17 14.7614 14.7614 17 12 17C9.23858 17 7 14.7614 7 12C7 9.23858 9.23858 7 12 7\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Logique de routage avanc\u00e9e bas\u00e9e sur les comp\u00e9tences<\/h3><p class=\"fc__desc\">Chaque appelant <span style=\"margin: 0px;padding: 0px\">peut joindre l&rsquo;agent le plus qualifi\u00e9 gr\u00e2ce au\u00a0<a href=\"https:\/\/www.cloudtalk.io\/fr\/outils-de-centre-dappels\/logiciel-de-routage-base-sur-les-competences-ameliorer-lefficacite-du-routage-des-agents\/\">routage bas\u00e9 sur les comp\u00e9tences<\/a>,\u00a0qui \u00e9value l&rsquo;expertise de l&rsquo;agent en temps r\u00e9el<\/span> pour offrir une exp\u00e9rience client plus personnalis\u00e9e.<br><\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M14.0497 6C15.0264 6.19057 15.924 6.66826 16.6277 7.37194C17.3314 8.07561 17.8091 8.97326 17.9997 9.95M14.0497 2C16.0789 2.22544 17.9713 3.13417 19.4159 4.57701C20.8606 6.01984 21.7717 7.91101 21.9997 9.94M10.2266 13.8631C9.02506 12.6615 8.07627 11.3028 7.38028 9.85323C7.32041 9.72854 7.29048 9.66619 7.26748 9.5873C7.18576 9.30695 7.24446 8.96269 7.41447 8.72526C7.46231 8.65845 7.51947 8.60129 7.63378 8.48698C7.98338 8.13737 8.15819 7.96257 8.27247 7.78679C8.70347 7.1239 8.70347 6.26932 8.27247 5.60643C8.15819 5.43065 7.98338 5.25585 7.63378 4.90624L7.43891 4.71137C6.90747 4.17993 6.64174 3.91421 6.35636 3.76987C5.7888 3.4828 5.11854 3.4828 4.55098 3.76987C4.2656 3.91421 3.99987 4.17993 3.46843 4.71137L3.3108 4.86901C2.78117 5.39863 2.51636 5.66344 2.31411 6.02348C2.08969 6.42298 1.92833 7.04347 1.9297 7.5017C1.93092 7.91464 2.01103 8.19687 2.17124 8.76131C3.03221 11.7947 4.65668 14.6571 7.04466 17.045C9.43264 19.433 12.295 21.0575 15.3284 21.9185C15.8928 22.0787 16.1751 22.1588 16.588 22.16C17.0462 22.1614 17.6667 22 18.0662 21.7756C18.4263 21.5733 18.6911 21.3085 19.2207 20.7789L19.3783 20.6213C19.9098 20.0898 20.1755 19.8241 20.3198 19.5387C20.6069 18.9712 20.6069 18.3009 20.3198 17.7333C20.1755 17.448 19.9098 17.1822 19.3783 16.6508L19.1835 16.4559C18.8339 16.1063 18.6591 15.9315 18.4833 15.8172C17.8204 15.3862 16.9658 15.3862 16.3029 15.8172C16.1271 15.9315 15.9523 16.1063 15.6027 16.4559C15.4884 16.5702 15.4313 16.6274 15.3644 16.6752C15.127 16.8453 14.7828 16.904 14.5024 16.8222C14.4235 16.7992 14.3612 16.7693 14.2365 16.7094C12.7869 16.0134 11.4282 15.0646 10.2266 13.8631Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Supervision et coaching d&rsquo;appels en direct<\/h3><p class=\"fc__desc\">Les superviseurs peuvent utiliser les <a href=\"https:\/\/www.cloudtalk.io\/quality-monitoring-software-for-call-centers\/\">outils de supervision d&rsquo;appels<\/a> pour \u00e9couter, chuchoter ou rejoindre des appels en direct afin d&rsquo;apporter un soutien imm\u00e9diat aux agents en formation. Cela aide \u00e0 maintenir des normes de service \u00e9lev\u00e9es et \u00e0 acc\u00e9l\u00e9rer le processus d&rsquo;int\u00e9gration.<br><\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M21.2104 15.8899C20.5742 17.3944 19.5792 18.7202 18.3123 19.7512C17.0454 20.7823 15.5452 21.4874 13.9428 21.8047C12.3405 22.1221 10.6848 22.0421 9.12055 21.5717C7.55627 21.1014 6.13103 20.255 4.96942 19.1066C3.80782 17.9582 2.94522 16.5427 2.45704 14.9839C1.96886 13.4251 1.86996 11.7704 2.169 10.1646C2.46804 8.55873 3.1559 7.05058 4.17245 5.77198C5.189 4.49338 6.50329 3.48327 8.0004 2.82995M21.2392 8.17311C21.6395 9.13958 21.8851 10.1613 21.9684 11.2008C21.989 11.4576 21.9993 11.586 21.9483 11.7017C21.9057 11.7983 21.8213 11.8897 21.7284 11.9399C21.6172 11.9999 21.4783 11.9999 21.2004 11.9999H12.8004C12.5204 11.9999 12.3804 11.9999 12.2734 11.9455C12.1793 11.8975 12.1028 11.821 12.0549 11.7269C12.0004 11.62 12.0004 11.48 12.0004 11.1999V2.79995C12.0004 2.52208 12.0004 2.38315 12.0605 2.27193C12.1107 2.17903 12.2021 2.09464 12.2987 2.05204C12.4144 2.00105 12.5428 2.01134 12.7996 2.03193C13.839 2.11527 14.8608 2.36083 15.8272 2.76115C17.0405 3.2637 18.1429 4.00029 19.0715 4.92888C20.0001 5.85747 20.7367 6.95986 21.2392 8.17311Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Analyses IA pour une croissance bas\u00e9e sur les donn\u00e9es<\/h3><p class=\"fc__desc\">Les <a href=\"https:\/\/www.cloudtalk.io\/conversational-analytics\/\">analyses aliment\u00e9es par l&rsquo;IA<\/a> de CloudTalk offrent des informations approfondies sur les performances des agents, le sentiment client et les sujets tendances, vous donnant une vue compl\u00e8te de votre parcours client.<br><\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 17.5H3.5M6.5 12H2M9 6.5H4M17 3L10.4036 12.235C10.1116 12.6438 9.96562 12.8481 9.97194 13.0185C9.97744 13.1669 10.0486 13.3051 10.1661 13.3958C10.3011 13.5 10.5522 13.5 11.0546 13.5H16L15 21L21.5964 11.765C21.8884 11.3562 22.0344 11.1519 22.0281 10.9815C22.0226 10.8331 21.9514 10.6949 21.8339 10.6042C21.6989 10.5 21.4478 10.5 20.9454 10.5H16L17 3Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Installation facile en une seule journ\u00e9e<\/h3><p class=\"fc__desc\">Mise en service en un apr\u00e8s-midi avec une<a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/comment-mettre-en-place-un-systeme-voip-en-7-etapes-simples\/\"> configuration rapide, simple et pr\u00eate \u00e0 l&#8217;emploi.<\/a> Vos int\u00e9grations CRM et flux d&rsquo;appels sont configur\u00e9s en quelques heures, mettant toute votre \u00e9quipe en action en une seule journ\u00e9e.<\/p><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/section>\n\n<div style=\"--rcc-slides-per-view: 2;\" class=\"wp-block-cloudtalk-review-card-carousel rcc--has-top-border wp-block-cloudtalk-review-card-carousel\" data-display-mode=\"section\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">Entreprises ayant adopt\u00e9 CloudTalk<\/h2><p class=\"rcc__description\">Des r\u00e9sultats prouv\u00e9s par de vraies entreprises qui ont fait un choix payant.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u00ab Gr\u00e2ce \u00e0 CloudTalk, nous avons consid\u00e9rablement am\u00e9lior\u00e9 les co\u00fbts et l&rsquo;efficacit\u00e9 de notre \u00e9quipe. La fonction de script nous permet de g\u00e9rer les appels de mani\u00e8re beaucoup plus syst\u00e9matique, ainsi que tous les boutons d&rsquo;action pour d\u00e9clencher des actions directement dans notre backend. \u00bb<br><br>\u00ab Une fois pass\u00e9s \u00e0 CloudTalk, nous avons utilis\u00e9 le Power Dialer et des scripts personnalis\u00e9s pour donner aux agents un contexte instantan\u00e9. En seulement trois mois, notre volume d&rsquo;appels a augment\u00e9 de 82 % et nous avons constat\u00e9 une r\u00e9duction significative des appels manqu\u00e9s. \u00bb<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Yohann Bensadoun<\/cite><p class=\"social-proof-block__position\">Croissance de l&#039;approvisionnement mondial chez Glovo<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">82%<\/span><span class=\"social-proof-block__statistic-description\">Augmentation du volume d&#039;appels<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">24%<\/span><span class=\"social-proof-block__statistic-description\">Diminution des appels manqu\u00e9s<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/05\/BrandGlovo-SizeM-BackgroundDefault-Transparent-Case-StudyOff-HoverOff.png\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/glovo\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u00ab En tant qu&rsquo;entreprise mondiale, nous avions un besoin urgent d&rsquo;une solution VoIP fiable et flexible capable de g\u00e9rer nos exigences de communication internationales sans nous enliser dans des formalit\u00e9s administratives chronophages. C&rsquo;est \u00e0 ce moment-l\u00e0 que nous avons d\u00e9couvert CloudTalk, et cela a chang\u00e9 la donne pour nous. \u00bb<br><br>\u00ab CloudTalk a vraiment \u00e9t\u00e9 un partenaire de confiance pour stimuler notre succ\u00e8s \u00e0 travers les fronti\u00e8res, et nous les recommandons vivement \u00e0 toute entreprise mondiale \u00e0 la recherche d&rsquo;une solution VoIP fiable et sans tracas. \u00bb<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Ibrahim Imam<\/cite><p class=\"social-proof-block__position\">Co-fondateur, Co-PDG du groupe, PDG MENA &amp; APAC chez PlanRadar<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">20%<\/span><span class=\"social-proof-block__statistic-description\">Augmentation de l&#039;efficacit\u00e9 des agents<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">70%<\/span><span class=\"social-proof-block__statistic-description\">Augmentation de l&#039;efficacit\u00e9 du traitement des appels<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/12\/BrandPlanradar-SizeL-BackgroundBlack-Transparent-Case-StudyOff-HoverOff.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/planradar\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u00ab Avant d&rsquo;adopter CloudTalk, notre \u00e9quipe s&rsquo;appuyait sur des m\u00e9thodes plus traditionnelles pour g\u00e9rer la communication avec nos clients, telles que l&rsquo;enregistrement manuel des appels, des syst\u00e8mes de t\u00e9l\u00e9phonie de base ou des solutions ad hoc qui manquaient d&rsquo;\u00e9volutivit\u00e9 et de fonctionnalit\u00e9s avanc\u00e9es. \u00bb<br><br>\u00ab CloudTalk a r\u00e9pondu \u00e0 toutes nos attentes. Il \u00e9tait facile \u00e0 configurer, s&rsquo;int\u00e9grait parfaitement \u00e0 notre CRM et offrait des fonctionnalit\u00e9s avanc\u00e9es comme le routage automatis\u00e9 des appels, le reporting en temps r\u00e9el et l&rsquo;analyse. Il nous a donn\u00e9 la flexibilit\u00e9 n\u00e9cessaire pour \u00e9voluer, a s\u00e9curis\u00e9 nos donn\u00e9es et a offert une grande valeur sans complexit\u00e9 inutile. \u00bb<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Ronald Beto<\/cite><p class=\"social-proof-block__position\">Responsable informatique chez LKN Strategies Inc<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">30%<\/span><span class=\"social-proof-block__statistic-description\">Augmentation de l&#039;utilisation des agents<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">40%<\/span><span class=\"social-proof-block__statistic-description\">Diminution du taux d&#039;abandon d&#039;appels<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/03\/logo-lkn.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/fr\/customer-stories\/lkn-strategies\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-faq wp-block-cloudtalk-faq--white wp-block-cloudtalk-faq--has-top-border wp-block-cloudtalk-faq-v2\" data-display-mode=\"section\"><div class=\"faq-block\"><div class=\"faq-block__header\"><h2 class=\"faq-block__title\">Frequently Asked Questions<\/h2><\/div><div class=\"faq-block__items\"><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-92\"><h3 class=\"faq-item__question-text\">Que fait SquareTalk ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-92\"><div class=\"faq-item__answer\"><p>SquareTalk est une plateforme de <a href=\"https:\/\/www.cloudtalk.io\/fr\/logiciel-de-centre-dappels\/\">centre de contact bas\u00e9e sur le cloud<\/a> qui rationalise les communications entrantes et sortantes via la voix, WhatsApp et des outils de num\u00e9rotation avanc\u00e9s.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-93\"><h3 class=\"faq-item__question-text\">\u00c0 qui s&rsquo;adresse SquareTalk ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-93\"><div class=\"faq-item__answer\"><p>Il est principalement con\u00e7u pour les <a href=\"https:\/\/www.cloudtalk.io\/fr\/logiciel-de-centre-dappels-sortants\/\">\u00e9quipes de vente et de support client<\/a> des petites et moyennes entreprises \u00e0 la recherche d&rsquo;une solution de communication flexible et int\u00e9gr\u00e9e.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-94\"><h3 class=\"faq-item__question-text\">Quelle est la principale diff\u00e9rence entre SquareTalk et CloudTalk ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-94\"><div class=\"faq-item__answer\"><p>Alors que SquareTalk se concentre sur la num\u00e9rotation \u00e0 grand volume, CloudTalk offre un \u00e9cosyst\u00e8me plus large avec une <a href=\"https:\/\/www.cloudtalk.io\/fr\/qualite-des-appels-chez-cloudtalk\/\">qualit\u00e9 d&rsquo;appel sup\u00e9rieure<\/a> dans plus de 160 pays et une <a href=\"https:\/\/www.cloudtalk.io\/fr\/automatisation-du-flux-de-travail\/\">automatisation des flux de travail<\/a> plus approfondie bas\u00e9e sur l&rsquo;IA.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-95\"><h3 class=\"faq-item__question-text\">Comment se comparent les capacit\u00e9s d&rsquo;IA de CloudTalk et SquareTalk ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-95\"><div class=\"faq-item__answer\"><p>SquareTalk fournit des outils essentiels comme les transcriptions, mais CloudTalk offre une <a href=\"https:\/\/www.cloudtalk.io\/fr\/conversation-intelligente-alimentee-par-lia\/\">Intelligence Conversationnelle IA<\/a> avanc\u00e9e avec <a href=\"https:\/\/www.cloudtalk.io\/fr\/analyse-des-sentiments\/\">analyse des sentiments<\/a> en temps r\u00e9el et des <a href=\"https:\/\/www.cloudtalk.io\/fr\/balises-de-resume-d-appel-automatique\/\">r\u00e9sum\u00e9s d&rsquo;appels<\/a> automatis\u00e9s.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-96\"><h3 class=\"faq-item__question-text\">CloudTalk ou SquareTalk, lequel est le plus facile \u00e0 int\u00e9grer avec un CRM ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-96\"><div class=\"faq-item__answer\"><p>Alors que SquareTalk propose une int\u00e9gration avec les syst\u00e8mes CRM les plus courants, CloudTalk offre une exp\u00e9rience plus fluide avec une configuration et une int\u00e9gration faciles de plus de <a href=\"https:\/\/www.cloudtalk.io\/fr\/integrations\/\">100 syst\u00e8mes CRM<\/a>.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-97\"><h3 class=\"faq-item__question-text\">CloudTalk est-il plus adapt\u00e9 aux \u00e9quipes non techniques que SquareTalk ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-97\"><div class=\"faq-item__answer\"><p>CloudTalk est reconnu pour son interface intuitive et sa <a href=\"https:\/\/www.cloudtalk.io\/fr\/logiciel-de-centre-dappels-virtuel\/\">configuration rapide<\/a>, ce qui permet aux \u00e9quipes d&rsquo;\u00eatre op\u00e9rationnelles en une seule journ\u00e9e sans supervision technique lourde.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-98\"><h3 class=\"faq-item__question-text\">Y a-t-il une diff\u00e9rence dans la gestion des agents vocaux IA entre CloudTalk et SquareTalk ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-98\"><div class=\"faq-item__answer\"><p>Oui ; CloudTalk vous permet de d\u00e9ployer des <a href=\"https:\/\/www.cloudtalk.io\/fr\/agents-vocaux-ia\/\">agents vocaux IA<\/a> enti\u00e8rement autonomes pour g\u00e9rer les requ\u00eates entrantes 24h\/24 et 7j\/7, tandis que l&rsquo;IA de SquareTalk est principalement ax\u00e9e sur l&rsquo;assistance aux agents humains.<\/p><\/div><\/div><\/div><\/div><div class=\"faq-block__cta\"><div class=\"faq-block__cta-image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/Avatar-group.png\" alt=\"\" \/><\/div><div class=\"faq-block__cta-content\"><h3 class=\"faq-block__cta-title\">Vous avez encore des questions ?<\/h3><p class=\"faq-block__cta-description\">Vous ne trouvez pas la r\u00e9ponse que vous cherchez ? Discutez avec notre \u00e9quipe amicale.<\/p><div class=\"faq-block__cta-button\"><a href=\"https:\/\/www.cloudtalk.io\/demo-b\/\" class=\"btn btn-primary\">Nous contacter<\/a><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"demo-ab-block--section wp-block-cloudtalk-demo-ab\"><div class=\"demo-ab-block\"><div class=\"demo-ab-block__hero\"><div class=\"demo-ab-block__hero-content\"><h2 class=\"demo-ab-block__heading\">Pr\u00eat \u00e0 d\u00e9couvrir une qualit\u00e9 d&rsquo;appel sup\u00e9rieure ?<\/h2><p class=\"demo-ab-block__hero-paragraph\">Rejoignez plus de 4 000 entreprises qui font confiance \u00e0 CloudTalk pour leurs appels de vente et de support. D\u00e9couvrez pourquoi CloudTalk offre de meilleurs r\u00e9sultats que SquareTalk.<\/p><div class=\"demo-ab-block__list-wrapper\"><\/div><\/div><\/div><div class=\"demo-ab-block__form-section\"><div class=\"demo-ab-block__form-wrap\"><div class=\"demo-ab-block__form-content demo-form\">\n<div class=\"ct-demo-form\">\n<!--[if lte IE 8]>\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2-legacy.js\"><\/script>\n<![endif]-->\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2.js\"><\/script>\n<script>\n\nlet searchParams = new URLSearchParams(window.location.search);\nsearchParams.has('filled_email');\nlet emailVal = searchParams.get('filled_email');\n\nhbspt.forms.create({\n\tregion: \"na1\",\n\tportalId: \"6195055\",\n\tformId: \"209cca80-551b-4b65-ae93-766d7218210e\",\n    onFormReady: function($form) {\n        $form.attr(\"data-default-form-id\", \"866072\");\n        if(emailVal) {\n            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17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"url(#star-gradient-3n2)\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_1_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"demo-ab-block__rating-card-content\"><p class=\"demo-ab-block__rating-card-label\">Avis<\/p><p class=\"demo-ab-block__rating-card-number\">260+<\/p><\/div><\/div><div class=\"demo-ab-block__rating-card\"><div class=\"demo-ab-block__rating-card-header\"><div class=\"demo-ab-block__rating-card-logos\"><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/customer-1.png\" alt=\"\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><div 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17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_2_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"demo-ab-block__rating-card-content\"><p class=\"demo-ab-block__rating-card-label\">Clients<\/p><p class=\"demo-ab-block__rating-card-number\">4,000+<\/p><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":174,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"ct-post-type":[],"ct-solution":[],"ct-industry":[],"ct-use-case":[],"ct-ai-voice-agent-type":[],"class_list":["post-331561","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/pages\/331561","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/users\/174"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/comments?post=331561"}],"version-history":[{"count":0,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/pages\/331561\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/media?parent=331561"}],"wp:term":[{"taxonomy":"ct-post-type","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/ct-post-type?post=331561"},{"taxonomy":"ct-solution","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/ct-solution?post=331561"},{"taxonomy":"ct-industry","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/ct-industry?post=331561"},{"taxonomy":"ct-use-case","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/ct-use-case?post=331561"},{"taxonomy":"ct-ai-voice-agent-type","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/ct-ai-voice-agent-type?post=331561"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}},{"id":331490,"date":"2026-05-15T21:34:33","date_gmt":"2026-05-15T19:34:33","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/?page_id=331490"},"modified":"2026-05-17T13:25:46","modified_gmt":"2026-05-17T11:25:46","slug":"avis-systeme-telephonique","status":"publish","type":"page","link":"https:\/\/www.cloudtalk.io\/fr\/avis-systeme-telephonique\/","title":{"rendered":"Avis sur les syst\u00e8mes t\u00e9l\u00e9phoniques"},"content":{"rendered":"\n<div class=\"wp-block-group comparison-overview-top-section-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<h1 class=\"wp-block-heading\">Phone Systems Reviews<\/h1>\n\n\n\n<p>With so many providers offering similar promises, it\u2019s essential to look beyond the marketing and focus on what actually delivers value. On this page, you\u2019ll find a clear evaluation of the best phone systems available\u2014backed by real user reviews,<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group comparison-filters-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n\n\n<div class=\"wp-block-group button-with-submenu\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-buttons is-horizontal is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-499968f5 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-trigger\"><a class=\"wp-block-button__link has-orange-background-color has-background wp-element-button\" style=\"border-radius:3px\">Choose a software<\/a><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group submenu-content\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"reset-filter\">Reset filter<\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group container-fluid ct-portfolio\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group ct-portfolio-gallery\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/dialfire\/\">\n<div class=\"wp-block-group item-logo-header\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"344\" height=\"344\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/dialfire_full_1688991167.jpg\" alt=\"\" class=\"wp-image-330533\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/dialfire_full_1688991167.jpg 344w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/dialfire_full_1688991167-300x300.jpg 300w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/dialfire_full_1688991167-150x150.jpg 150w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/dialfire_full_1688991167-113x113.jpg 113w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/dialfire_full_1688991167-88x88.jpg 88w\" sizes=\"auto, (max-width: 344px) 100vw, 344px\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Dialfire Reviews<\/h4>\n<\/div><\/div>\n\n\n\n<p class=\"has-text-align-left has-grey-color has-text-color has-small-font-size\">Dialfire Reviews: Check what real users are saying about it.<\/p>\n<\/a><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-small btn-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/dialfire\/\">Read Reviews \u2192<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/avoxi\/\">\n<div class=\"wp-block-group item-logo-header\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"48\" height=\"48\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/SymbolAvoxi.svg\" alt=\"\" class=\"wp-image-223043\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Avoxi Reviews<\/h4>\n<\/div><\/div>\n\n\n\n<p class=\"has-text-align-left has-grey-color has-text-color has-small-font-size\">Avoxi Reviews: Check what real users are saying about it.<\/p>\n<\/a><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-small btn-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/avoxi\/\">Read Reviews \u2192<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/ziwo\/\">\n<div class=\"wp-block-group item-logo-header\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"48\" height=\"48\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/SymbolZiwo.svg\" alt=\"\" class=\"wp-image-223836\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Ziwo Reviews<\/h4>\n<\/div><\/div>\n\n\n\n<p class=\"has-text-align-left has-grey-color has-text-color has-small-font-size\">Ziwo Reviews: Check what real users are saying about it.<\/p>\n<\/a><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-small btn-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/ziwo\/\">Read Reviews \u2192<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/squaretalk\/\">\n<div class=\"wp-block-group item-logo-header\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"48\" height=\"48\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/SymbolSquaretalk.svg\" alt=\"\" class=\"wp-image-223667\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Squaretalk Reviews<\/h4>\n<\/div><\/div>\n\n\n\n<p class=\"has-text-align-left has-grey-color has-text-color has-small-font-size\">Squaretalk Reviews: Check what real users are saying about it.<\/p>\n<\/a><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-small btn-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/squaretalk\/\">Read Reviews \u2192<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/novocall\/\">\n<div class=\"wp-block-group item-logo-header\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"225\" height=\"225\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/novocall.png\" alt=\"novocall - logo\" class=\"wp-image-330729\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/novocall.png 225w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/novocall-150x150.png 150w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/novocall-113x113.png 113w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/novocall-88x88.png 88w\" sizes=\"auto, (max-width: 225px) 100vw, 225px\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Novocall Reviews<\/h4>\n<\/div><\/div>\n\n\n\n<p class=\"has-text-align-left has-grey-color has-text-color has-small-font-size\">Novocall Reviews: Check what real users are saying about it.<\/p>\n<\/a><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-small btn-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/novocall\/\">Read Reviews \u2192<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/genesys\/\">\n<div class=\"wp-block-group item-logo-header\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"48\" height=\"48\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/SymbolGenesys.svg\" alt=\"\" class=\"wp-image-223277\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Genesys Reviews<\/h4>\n<\/div><\/div>\n\n\n\n<p class=\"has-text-align-left has-grey-color has-text-color has-small-font-size\">Genesys Reviews: Check what real users are saying about it.<\/p>\n<\/a><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-small btn-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/genesys\/\">Read Reviews \u2192<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/liveagent\/\">\n<div class=\"wp-block-group item-logo-header\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"48\" height=\"48\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/02\/IconLiveAgent.svg\" alt=\"\" class=\"wp-image-292775\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">LiveAgent Reviews<\/h4>\n<\/div><\/div>\n\n\n\n<p class=\"has-text-align-left has-grey-color has-text-color has-small-font-size\">LiveAgent Reviews: Check what real users are saying about it.<\/p>\n<\/a><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-small btn-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/liveagent\/\">Read Reviews \u2192<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/goto\/\">\n<div class=\"wp-block-group item-logo-header\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"100\" height=\"100\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2022\/06\/gotoconnect-logo.png\" alt=\"goto connect logo\" class=\"wp-image-124454\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2022\/06\/gotoconnect-logo.png 100w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2022\/06\/gotoconnect-logo-80x80.png 80w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2022\/06\/gotoconnect-logo-64x64.png 64w\" sizes=\"auto, (max-width: 100px) 100vw, 100px\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">GoTo Reviews<\/h4>\n<\/div><\/div>\n\n\n\n<p class=\"has-text-align-left has-grey-color has-text-color has-small-font-size\">GoTo Reviews: Check what real users are saying about it.<\/p>\n<\/a><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-small btn-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/goto\/\">Read Reviews \u2192<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/convin\/\">\n<div class=\"wp-block-group item-logo-header\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"320\" height=\"320\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/a83f2712-243f-48a0-a633-978125828d8b.png\" alt=\"Convin ai - logo\" class=\"wp-image-330487\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/a83f2712-243f-48a0-a633-978125828d8b.png 320w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/a83f2712-243f-48a0-a633-978125828d8b-300x300.png 300w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/a83f2712-243f-48a0-a633-978125828d8b-150x150.png 150w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/a83f2712-243f-48a0-a633-978125828d8b-113x113.png 113w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/a83f2712-243f-48a0-a633-978125828d8b-88x88.png 88w\" sizes=\"auto, (max-width: 320px) 100vw, 320px\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Convin Reviews<\/h4>\n<\/div><\/div>\n\n\n\n<p class=\"has-text-align-left has-grey-color has-text-color has-small-font-size\">Convin Reviews: Check what real users are saying about it.<\/p>\n<\/a><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-small btn-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/convin\/\">Read Reviews \u2192<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/cloudcall\/\">\n<div class=\"wp-block-group item-logo-header\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"900\" height=\"900\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/cloudcalll-icon.jpg\" alt=\"\" class=\"wp-image-330901\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/cloudcalll-icon.jpg 900w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/cloudcalll-icon-300x300.jpg 300w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/cloudcalll-icon-150x150.jpg 150w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/cloudcalll-icon-768x768.jpg 768w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/cloudcalll-icon-742x742.jpg 742w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/cloudcalll-icon-428x428.jpg 428w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/cloudcalll-icon-424x424.jpg 424w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/cloudcalll-icon-113x113.jpg 113w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/cloudcalll-icon-88x88.jpg 88w\" sizes=\"auto, (max-width: 900px) 100vw, 900px\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">CloudCall Reviews<\/h4>\n<\/div><\/div>\n\n\n\n<p class=\"has-text-align-left has-grey-color has-text-color has-small-font-size\">CloudCall Reviews: Check what real users are saying about it.<\/p>\n<\/a><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-small btn-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/cloudcall\/\">Read Reviews \u2192<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/calltools\/\">\n<div class=\"wp-block-group item-logo-header\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"225\" height=\"225\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/12\/calltools-logo.png\" alt=\"\" class=\"wp-image-308635\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/12\/calltools-logo.png 225w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/12\/calltools-logo-150x150.png 150w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/12\/calltools-logo-113x113.png 113w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/12\/calltools-logo-88x88.png 88w\" sizes=\"auto, (max-width: 225px) 100vw, 225px\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Calltools Reviews<\/h4>\n<\/div><\/div>\n\n\n\n<p class=\"has-text-align-left has-grey-color has-text-color has-small-font-size\">Calltools Reviews: Check what real users are saying about it.<\/p>\n<\/a><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-small btn-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/fr\/avis-systeme-telephonique\/calltools\/\">Read Reviews \u2192<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/callfire\/\">\n<div class=\"wp-block-group item-logo-header\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"40\" height=\"40\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2022\/11\/callfire_cut.svg\" alt=\"\" class=\"wp-image-156720\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Callfire Reviews<\/h4>\n<\/div><\/div>\n\n\n\n<p class=\"has-text-align-left has-grey-color has-text-color has-small-font-size\">Callfire Reviews: Check what real users are saying about it.<\/p>\n<\/a><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-small btn-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/callfire\/\">Read Reviews \u2192<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/convoso\/\">\n<div class=\"wp-block-group item-logo-header\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"900\" height=\"900\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/convoso-logo.jpg\" alt=\"convoso review log\" class=\"wp-image-330707\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/convoso-logo.jpg 900w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/convoso-logo-300x300.jpg 300w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/convoso-logo-150x150.jpg 150w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/convoso-logo-768x768.jpg 768w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/convoso-logo-742x742.jpg 742w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/convoso-logo-428x428.jpg 428w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/convoso-logo-424x424.jpg 424w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/convoso-logo-113x113.jpg 113w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/convoso-logo-88x88.jpg 88w\" sizes=\"auto, (max-width: 900px) 100vw, 900px\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Convoso Reviews<\/h4>\n<\/div><\/div>\n\n\n\n<p class=\"has-text-align-left has-grey-color has-text-color has-small-font-size\">Convoso Reviews: Check what real users are saying about it.<\/p>\n<\/a><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-small btn-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/convoso\/\">Read Reviews \u2192<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/ringover\/\">\n<div class=\"wp-block-group item-logo-header\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"48\" height=\"48\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/SymbolRingover.svg\" alt=\"\" class=\"wp-image-223628\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Ringover Reviews<\/h4>\n<\/div><\/div>\n\n\n\n<p class=\"has-text-align-left has-grey-color has-text-color has-small-font-size\">Ringover Reviews: Check what real users are saying about it.<\/p>\n<\/a><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-small btn-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/ringover\/\">Read Reviews \u2192<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/gong\/\">\n<div class=\"wp-block-group item-logo-header\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"48\" height=\"48\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/02\/IconGong.svg\" alt=\"\" class=\"wp-image-293393\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Gong Reviews<\/h4>\n<\/div><\/div>\n\n\n\n<p class=\"has-text-align-left has-grey-color has-text-color has-small-font-size\">Gong Reviews: Check what real users are saying about it.<\/p>\n<\/a><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-small btn-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/fr\/gong\/\">Read Reviews \u2192<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/avaya\/\">\n<div class=\"wp-block-group item-logo-header\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"48\" height=\"48\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/SymbolAvaya.svg\" alt=\"\" class=\"wp-image-223030\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Avaya Reviews<\/h4>\n<\/div><\/div>\n\n\n\n<p class=\"has-text-align-left has-grey-color has-text-color has-small-font-size\">Avaya Reviews: Check what real users are saying about it.<\/p>\n<\/a><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-small btn-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/avaya\/\">Read Reviews \u2192<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/krispcall\/\">\n<div class=\"wp-block-group item-logo-header\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"240\" height=\"240\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/krispcall-logo.webp\" alt=\"\" class=\"wp-image-330656\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/krispcall-logo.webp 240w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/krispcall-logo-150x150.webp 150w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/krispcall-logo-113x113.webp 113w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/krispcall-logo-88x88.webp 88w\" sizes=\"auto, (max-width: 240px) 100vw, 240px\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">KrispCall Reviews<\/h4>\n<\/div><\/div>\n\n\n\n<p class=\"has-text-align-left has-grey-color has-text-color has-small-font-size\">KrispCall Reviews: Check what real users are saying about it.<\/p>\n<\/a><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-small btn-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/fr\/avis-systeme-telephonique\/krispcall\/\">Read Reviews \u2192<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/talkdesk\/\">\n<div class=\"wp-block-group item-logo-header\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/09\/talkdesk_logo.jpeg\" alt=\"\" class=\"wp-image-307143\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/09\/talkdesk_logo.jpeg 200w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/09\/talkdesk_logo-150x150.jpeg 150w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/09\/talkdesk_logo-113x113.jpeg 113w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/09\/talkdesk_logo-88x88.jpeg 88w\" sizes=\"auto, (max-width: 200px) 100vw, 200px\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Talkdesk Reviews<\/h4>\n<\/div><\/div>\n\n\n\n<p class=\"has-text-align-left has-grey-color has-text-color has-small-font-size\">Talkdesk Reviews: Check what real users are saying about it.<\/p>\n<\/a><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-small btn-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/talkdesk\/\">Read Reviews \u2192<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/zendesk\/\">\n<div class=\"wp-block-group item-logo-header\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"342\" height=\"342\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/01\/logo-zendesk.svg\" alt=\"\" class=\"wp-image-289541\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Zendesk Reviews<\/h4>\n<\/div><\/div>\n\n\n\n<p class=\"has-text-align-left has-grey-color has-text-color has-small-font-size\">Zendesk Reviews: Check what real users are saying about it.<\/p>\n<\/a><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-small btn-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/fr\/integration-dun-centre-dappels-pour-zendesk\/\">Read Reviews \u2192<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/aircall\/\">\n<div class=\"wp-block-group item-logo-header\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"48\" height=\"48\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/SymbolAirCall.svg\" alt=\"AirCall Logo\" class=\"wp-image-222991\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Aircall Reviews<\/h4>\n<\/div><\/div>\n\n\n\n<p class=\"has-text-align-left has-grey-color has-text-color has-small-font-size\">Aircall Reviews: Check what real users are saying about it.<\/p>\n<\/a><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-small btn-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/aircall\/\">Read Reviews \u2192<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/callrail\/\">\n<div class=\"wp-block-group item-logo-header\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"48\" height=\"48\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/SymbolCallRail.svg\" alt=\"\" class=\"wp-image-223121\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Callrail Reviews<\/h4>\n<\/div><\/div>\n\n\n\n<p class=\"has-text-align-left has-grey-color has-text-color has-small-font-size\">Callrail Reviews: Check what real users are saying about it.<\/p>\n<\/a><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-small btn-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/callrail\/\">Read Reviews \u2192<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/www.cloudtalk.io\/phone-system-review\/callhippo\/\">\n<div class=\"wp-block-group item-logo-header\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"40\" height=\"40\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2022\/12\/callhippo_cut.svg\" alt=\"\" class=\"wp-image-158320\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Callhippo Reviews<\/h4>\n<\/div><\/div>\n\n\n\n<p class=\"has-text-align-left has-grey-color has-text-color has-small-font-size\">Callhippo Reviews: Check what real users are saying about it.<\/p>\n<\/a><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-small btn-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/phone-system-review\/callhippo\/\">Read Reviews \u2192<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/3cx\/\">\n<div class=\"wp-block-group item-logo-header\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"362\" height=\"356\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2022\/11\/3cx_standalone.png\" alt=\"\" class=\"wp-image-154221\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2022\/11\/3cx_standalone.png 362w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2022\/11\/3cx_standalone-300x295.png 300w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2022\/11\/3cx_standalone-200x197.png 200w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2022\/11\/3cx_standalone-296x291.png 296w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2022\/11\/3cx_standalone-81x80.png 81w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2022\/11\/3cx_standalone-137x135.png 137w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2022\/11\/3cx_standalone-64x64.png 64w\" sizes=\"auto, (max-width: 362px) 100vw, 362px\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">3cx Reviews<\/h4>\n<\/div><\/div>\n\n\n\n<p class=\"has-text-align-left has-grey-color has-text-color has-small-font-size\">3cx Reviews: Check what real users are saying about it.<\/p>\n<\/a><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-small btn-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/3cx\/\">Read Reviews \u2192<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/8x8\/\">\n<div class=\"wp-block-group item-logo-header\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"48\" height=\"48\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/Symbol8x8.svg\" alt=\"8x8 Logo\" class=\"wp-image-222965\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">8&#215;8 Reviews<\/h4>\n<\/div><\/div>\n\n\n\n<p class=\"has-text-align-left has-grey-color has-text-color has-small-font-size\">8&#215;8 Reviews: Check what real users are saying about it.<\/p>\n<\/a><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-small btn-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/fr\/avis-systeme-telephonique\/8x8\/\">Read Reviews \u2192<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/dialpad\/\">\n<div class=\"wp-block-group item-logo-header\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"48\" height=\"48\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/SymbolDialpad.svg\" alt=\"Dialpad logo\" class=\"wp-image-223212\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Dialpad Reviews<\/h4>\n<\/div><\/div>\n\n\n\n<p class=\"has-text-align-left has-grey-color has-text-color has-small-font-size\">Dialpad Reviews: Check what real users are saying about it.<\/p>\n<\/a><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-small btn-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/dialpad\/\">Read Reviews \u2192<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/five9\/\">\n<div class=\"wp-block-group item-logo-header\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"48\" height=\"48\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/SymbolFive9.svg\" alt=\"\" class=\"wp-image-223251\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Five9 Reviews<\/h4>\n<\/div><\/div>\n\n\n\n<p class=\"has-text-align-left has-grey-color has-text-color has-small-font-size\">Five9 Reviews: Check what real users are saying about it.<\/p>\n<\/a><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-small btn-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/five9\/\">Read Reviews \u2192<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/freshdesk\/\">\n<div class=\"wp-block-group item-logo-header\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"48\" height=\"48\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/02\/IconFreshdesk.svg\" alt=\"\" class=\"wp-image-292800\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Freshdesk Reviews<\/h4>\n<\/div><\/div>\n\n\n\n<p class=\"has-text-align-left has-grey-color has-text-color has-small-font-size\">Freshdesk Reviews: Check what real users are saying about it.<\/p>\n<\/a><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-small btn-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/fr\/avis-systeme-telephonique\/freshdesk\/\">Read Reviews \u2192<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/google-voice\/\">\n<div class=\"wp-block-group item-logo-header\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"402\" height=\"400\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2022\/06\/Google_Voice_standalone.png\" alt=\"google voice logo\" class=\"wp-image-124339\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2022\/06\/Google_Voice_standalone.png 402w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2022\/06\/Google_Voice_standalone-300x300.png 300w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2022\/06\/Google_Voice_standalone-150x150.png 150w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2022\/06\/Google_Voice_standalone-200x199.png 200w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2022\/06\/Google_Voice_standalone-400x398.png 400w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2022\/06\/Google_Voice_standalone-292x291.png 292w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2022\/06\/Google_Voice_standalone-80x80.png 80w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2022\/06\/Google_Voice_standalone-136x135.png 136w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2022\/06\/Google_Voice_standalone-64x64.png 64w\" sizes=\"auto, (max-width: 402px) 100vw, 402px\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Google Voice Reviews<\/h4>\n<\/div><\/div>\n\n\n\n<p class=\"has-text-align-left has-grey-color has-text-color has-small-font-size\">Google Voice Reviews: Check what real users are saying about it.<\/p>\n<\/a><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-small btn-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/google-voice\/\">Read Reviews \u2192<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/grasshopper\/\">\n<div class=\"wp-block-group item-logo-header\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"48\" height=\"48\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/Symbol-Grasshopper.svg\" alt=\"\" class=\"wp-image-222858\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Grasshopper Reviews<\/h4>\n<\/div><\/div>\n\n\n\n<p class=\"has-text-align-left has-grey-color has-text-color has-small-font-size\">Grasshopper Reviews: Check what real users are saying about it.<\/p>\n<\/a><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-small btn-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/grasshopper\/\">Read Reviews \u2192<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/justcall\/\">\n<div class=\"wp-block-group item-logo-header\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"48\" height=\"48\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/SymbolJustCall.svg\" alt=\"JustCall Logo\" class=\"wp-image-223355\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Justcall Reviews<\/h4>\n<\/div><\/div>\n\n\n\n<p class=\"has-text-align-left has-grey-color has-text-color has-small-font-size\">Justcall Reviews: Check what real users are saying about it.<\/p>\n<\/a><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-small btn-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/justcall\/\">Read Reviews \u2192<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/kixie\/\">\n<div class=\"wp-block-group item-logo-header\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"48\" height=\"48\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/SymbolKixie.svg\" alt=\"\" class=\"wp-image-223381\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Kixie Reviews<\/h4>\n<\/div><\/div>\n\n\n\n<p class=\"has-text-align-left has-grey-color has-text-color has-small-font-size\">Kixie Reviews: Check what real users are saying about it.<\/p>\n<\/a><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-small btn-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/kixie\/\">Read Reviews \u2192<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/magicjack\/\">\n<div class=\"wp-block-group item-logo-header\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/migicjack.png\" alt=\"\" class=\"wp-image-331375\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/migicjack.png 512w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/migicjack-300x300.png 300w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/migicjack-150x150.png 150w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/migicjack-428x428.png 428w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/migicjack-424x424.png 424w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/migicjack-113x113.png 113w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/migicjack-88x88.png 88w\" sizes=\"auto, (max-width: 512px) 100vw, 512px\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">magicJack Reviews<\/h4>\n<\/div><\/div>\n\n\n\n<p class=\"has-text-align-left has-grey-color has-text-color has-small-font-size\">magicJack Reviews: Check what real users are saying about it.<\/p>\n<\/a><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-small btn-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/magicjack\/\">Read Reviews \u2192<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/mightycall\/\">\n<div class=\"wp-block-group item-logo-header\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"48\" height=\"48\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/SymbolMighty-Call.svg\" alt=\"\" class=\"wp-image-223420\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Mightycall Reviews<\/h4>\n<\/div><\/div>\n\n\n\n<p class=\"has-text-align-left has-grey-color has-text-color has-small-font-size\">Mightycall Reviews: Check what real users are saying about it.<\/p>\n<\/a><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-small btn-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/mightycall\/\">Read Reviews \u2192<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/mojo-dialer\/\">\n<div class=\"wp-block-group item-logo-header\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"225\" height=\"225\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/mojo-dialer-logo.png\" alt=\"\" class=\"wp-image-330916\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/mojo-dialer-logo.png 225w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/mojo-dialer-logo-150x150.png 150w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/mojo-dialer-logo-113x113.png 113w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/mojo-dialer-logo-88x88.png 88w\" sizes=\"auto, (max-width: 225px) 100vw, 225px\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Mojo Dialer Reviews<\/h4>\n<\/div><\/div>\n\n\n\n<p class=\"has-text-align-left has-grey-color has-text-color has-small-font-size\">Mojo Dialer Reviews: Check what real users are saying about it.<\/p>\n<\/a><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-small btn-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/mojo-dialer\/\">Read Reviews \u2192<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/nextiva\/\">\n<div class=\"wp-block-group item-logo-header\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"310\" height=\"332\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2022\/06\/Nextiva_standalone.png\" alt=\"nextiva logo\" class=\"wp-image-124390\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2022\/06\/Nextiva_standalone.png 310w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2022\/06\/Nextiva_standalone-280x300.png 280w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2022\/06\/Nextiva_standalone-200x214.png 200w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2022\/06\/Nextiva_standalone-272x291.png 272w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2022\/06\/Nextiva_standalone-75x80.png 75w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2022\/06\/Nextiva_standalone-126x135.png 126w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2022\/06\/Nextiva_standalone-60x64.png 60w\" sizes=\"auto, (max-width: 310px) 100vw, 310px\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Nextiva Reviews<\/h4>\n<\/div><\/div>\n\n\n\n<p class=\"has-text-align-left has-grey-color has-text-color has-small-font-size\">Nextiva Reviews: Check what real users are saying about it.<\/p>\n<\/a><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-small btn-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/nextiva\/\">Read Reviews \u2192<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/nice\/\">\n<div class=\"wp-block-group item-logo-header\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"40\" height=\"40\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2022\/11\/nice_cut.svg\" alt=\"\" class=\"wp-image-156567\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Nice Reviews<\/h4>\n<\/div><\/div>\n\n\n\n<p class=\"has-text-align-left has-grey-color has-text-color has-small-font-size\">Nice Reviews: Check what real users are saying about it.<\/p>\n<\/a><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-small btn-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/nice\/\">Read Reviews \u2192<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/ooma\/\">\n<div class=\"wp-block-group item-logo-header\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"386\" height=\"382\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2022\/06\/Ooma_standalone.png\" alt=\"\" class=\"wp-image-124421\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2022\/06\/Ooma_standalone.png 386w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2022\/06\/Ooma_standalone-300x297.png 300w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2022\/06\/Ooma_standalone-200x198.png 200w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2022\/06\/Ooma_standalone-294x291.png 294w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2022\/06\/Ooma_standalone-81x80.png 81w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2022\/06\/Ooma_standalone-136x135.png 136w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2022\/06\/Ooma_standalone-64x64.png 64w\" sizes=\"auto, (max-width: 386px) 100vw, 386px\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Ooma Reviews<\/h4>\n<\/div><\/div>\n\n\n\n<p class=\"has-text-align-left has-grey-color has-text-color has-small-font-size\">Ooma Reviews: Check what real users are saying about it.<\/p>\n<\/a><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-small btn-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/ooma\/\">Read Reviews \u2192<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/openphone\/\">\n<div class=\"wp-block-group item-logo-header\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2022\/07\/openphone-1.svg\" alt=\"logo openphone\" class=\"wp-image-141140\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">OpenPhone Reviews<\/h4>\n<\/div><\/div>\n\n\n\n<p class=\"has-text-align-left has-grey-color has-text-color has-small-font-size\">OpenPhone Reviews: Check what real users are saying about it.<\/p>\n<\/a><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-small btn-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/openphone\/\">Read Reviews \u2192<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/phoneburner\/\">\n<div class=\"wp-block-group item-logo-header\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/phoneburner_logo.jpeg\" alt=\"\" class=\"wp-image-331381\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/phoneburner_logo.jpeg 200w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/phoneburner_logo-150x150.jpeg 150w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/phoneburner_logo-113x113.jpeg 113w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/phoneburner_logo-88x88.jpeg 88w\" sizes=\"auto, (max-width: 200px) 100vw, 200px\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">PhoneBurner Reviews<\/h4>\n<\/div><\/div>\n\n\n\n<p class=\"has-text-align-left has-grey-color has-text-color has-small-font-size\">PhoneBurner Reviews: Check what real users are saying about it.<\/p>\n<\/a><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-small btn-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/phoneburner\/\">Read Reviews \u2192<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/ringcentral\/\">\n<div class=\"wp-block-group item-logo-header\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/03\/icon-logo-ringcentral.png\" alt=\"\" class=\"wp-image-294677\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/03\/icon-logo-ringcentral.png 1024w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/03\/icon-logo-ringcentral-300x300.png 300w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/03\/icon-logo-ringcentral-150x150.png 150w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/03\/icon-logo-ringcentral-768x768.png 768w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/03\/icon-logo-ringcentral-742x742.png 742w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/03\/icon-logo-ringcentral-428x428.png 428w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/03\/icon-logo-ringcentral-424x424.png 424w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/03\/icon-logo-ringcentral-113x113.png 113w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/03\/icon-logo-ringcentral-88x88.png 88w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">RingCentral Reviews<\/h4>\n<\/div><\/div>\n\n\n\n<p class=\"has-text-align-left has-grey-color has-text-color has-small-font-size\">RingCentral Reviews: Check what real users are saying about it.<\/p>\n<\/a><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-small btn-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/ringcentral\/\">Read Reviews \u2192<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/vonage\/\">\n<div class=\"wp-block-group item-logo-header\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"302\" height=\"308\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2022\/06\/Vonage_standalone.png\" alt=\"vonage logo\" class=\"wp-image-124365\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2022\/06\/Vonage_standalone.png 302w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2022\/06\/Vonage_standalone-294x300.png 294w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2022\/06\/Vonage_standalone-200x204.png 200w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2022\/06\/Vonage_standalone-285x291.png 285w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2022\/06\/Vonage_standalone-78x80.png 78w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2022\/06\/Vonage_standalone-132x135.png 132w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2022\/06\/Vonage_standalone-64x64.png 64w\" sizes=\"auto, (max-width: 302px) 100vw, 302px\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Vonage Reviews<\/h4>\n<\/div><\/div>\n\n\n\n<p class=\"has-text-align-left has-grey-color has-text-color has-small-font-size\">Vonage Reviews: Check what real users are saying about it.<\/p>\n<\/a><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-small btn-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/vonage\/\">Read Reviews \u2192<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/zadarma\/\">\n<div class=\"wp-block-group item-logo-header\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"48\" height=\"48\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/SymbolZadarma.svg\" alt=\"\" class=\"wp-image-223810\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Zadarma Reviews<\/h4>\n<\/div><\/div>\n\n\n\n<p class=\"has-text-align-left has-grey-color has-text-color has-small-font-size\">Zadarma Reviews: Check what real users are saying about it.<\/p>\n<\/a><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-small btn-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/zadarma\/\">Read Reviews \u2192<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/zendesk\/\">\n<div class=\"wp-block-group item-logo-header\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"32\" height=\"32\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/05\/IconZendesk.svg\" alt=\"\" class=\"wp-image-297389\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Zendesk Reviews<\/h4>\n<\/div><\/div>\n\n\n\n<p class=\"has-text-align-left has-grey-color has-text-color has-small-font-size\">Zendesk Reviews: Check what real users are saying about it.<\/p>\n<\/a><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-small btn-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/fr\/integration-dun-centre-dappels-pour-zendesk\/\">Read Reviews \u2192<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-regular btn-ghost btn-load-more\"><a class=\"wp-block-button__link wp-element-button\">Load more<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity ct-portfolio-separator\" \/>\n\n<div class=\"wp-block-group ct-testimonial\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-extended\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><div class='white' style='background:rgba(0,0,0,0); border:solid 0px rgba(0,0,0,0); border-radius:0px; padding:0px 0px 0px 0px;'>\n<div id='slider_174351' class='owl-carousel sa_owl_theme autohide-arrows' data-slider-id='slider_174351' style='visibility:hidden;'>\n<div id='slider_174351_slide01' class='sa_hover_container' style='padding:0% 0%; margin:0px 0%; background-image:url(&quot;https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Nokia.svg&quot;); background-position:center center; background-size:contain; background-repeat:no-repeat; min-height:320px; '><div class=\"ct-testimonial-slide\">\r\n<div class=\"ct-testimonial-slide-text\" style=\"background: #015AFF\">\r\n<p class=\"person-text\">\"With CloudTalk's Analytics I now get to see every step of the way. We can find discrepancies between our agents and gain a much better understanding of our teams' setup.\"<\/p>\r\n<p class=\"person-role\"><strong>Nelly Donnelly<\/strong> Service Delivery Manager<\/p>\r\n<a href=\"https:\/\/www.cloudtalk.io\/nokia-customer-story\/\" class=\"nokia case-study-cta\">See customer story<\/a>\r\n<img decoding=\"async\" class=\"person-bg\" src=\"\/wp-content\/uploads\/2023\/07\/testimonial-nokia-bg.svg\" alt=\"Nokia-bg\" \/><\/div>\r\n<div class=\"ct-testimonial-slide-img-desktop\"><img decoding=\"async\" title=\"Nokia\" src=\"\/wp-content\/uploads\/2023\/08\/testimonial-nokia-logo_photo-2x.png\" alt=\"Nokia\" \/><\/div>\r\n<div class=\"ct-testimonial-slide-img-mobile\"><img decoding=\"async\" title=\"Nokia\" src=\"\/wp-content\/uploads\/2023\/08\/testimonial-nokia-logo_photo-mobile-2x.png\" alt=\"Nokia\" \/><\/div>\r\n<\/div><\/div>\n<div id='slider_174351_slide02' class='sa_hover_container' style='padding:0% 0%; margin:0px 0%; background-image:url(&quot;https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/01\/Glovo.svg&quot;); background-position:center center; background-size:contain; background-repeat:no-repeat; min-height:320px; '><div class=\"ct-testimonial-slide\">\r\n<div class=\"ct-testimonial-slide-text\" style=\"background: #00A082\">\r\n<p class=\"person-text\">\"CloudTalk improved our team's cost and efficiency. The script feature allows us to lead the calls in a much more systematic way, as well as all the action buttons to trigger actions directly into our backend.\"<\/p>\r\n<p class=\"person-role\"><strong>Yohann Bensadoun<\/strong> Global Supply Growth<\/p>\r\n<a href=\"https:\/\/www.cloudtalk.io\/glovo-customer-story\/\" class=\"glovo case-study-cta\">See customer story<\/a>\r\n<img decoding=\"async\" class=\"person-bg\" src=\"\/wp-content\/uploads\/2023\/07\/testimonial-glovo-bg.svg\" alt=\"Glovo-bg\" \/><\/div>\r\n<div class=\"ct-testimonial-slide-img-desktop\"><img decoding=\"async\" title=\"Glovo\" src=\"\/wp-content\/uploads\/2023\/08\/testimonial-glovo-logo_photo-2x.png\" alt=\"Glovo\" \/><\/div>\r\n<div class=\"ct-testimonial-slide-img-mobile\"><img decoding=\"async\" title=\"Glovo\" src=\"\/wp-content\/uploads\/2023\/08\/testimonial-glovo-logo_photo-mobile-2x.png\" alt=\"Glovo\" \/><\/div>\r\n<\/div><\/div>\n<div id='slider_174351_slide03' class='sa_hover_container' style='padding:0% 0%; margin:0px 0%; background-image:url(&quot;https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Discover-cars.svg&quot;); background-position:center center; background-size:contain; background-repeat:no-repeat; min-height:320px; '><div class=\"ct-testimonial-slide\">\r\n<div class=\"ct-testimonial-slide-text\" style=\"background: #0A578E\">\r\n<p class=\"person-text\">\"Our call volume tripled in only 2 years, from around 10,000 calls to 30,000 per quarter and with CloudTalk, we can now handle all of this communication easily. It was an excellent choice.\"<\/p>\r\n<p class=\"person-role\"><strong>Frederico Lopes<\/strong> Head of Customer Service<\/p>\r\n<a href=\"https:\/\/www.cloudtalk.io\/discovercars-customer-story\/\" class=\"discovercars case-study-cta\">See customer story<\/a>\r\n<img decoding=\"async\" class=\"person-bg\" src=\"\/wp-content\/uploads\/2023\/07\/testimonial-discover_cars-bg.svg\" alt=\"Discover_cars-bg\" \/><\/div>\r\n<div class=\"ct-testimonial-slide-img-desktop\"><img decoding=\"async\" title=\"Discover Cars\" src=\"\/wp-content\/uploads\/2023\/08\/testimonial-discover_cars-logo_photo-2x.png\" alt=\"Discover Cars\" \/><\/div>\r\n<div class=\"ct-testimonial-slide-img-mobile\"><img decoding=\"async\" title=\"Discover Cars\" src=\"\/wp-content\/uploads\/2023\/08\/testimonial-discover_cars-logo_photo-mobile-2x.png\" alt=\"Discover Cars\" \/><\/div>\r\n<\/div><\/div>\n<div id='slider_174351_slide04' class='sa_hover_container' style='padding:0% 0%; margin:0px 0%; background-image:url(&quot;https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/07\/My-heritage.svg&quot;); background-position:center center; background-size:contain; background-repeat:no-repeat; min-height:320px; '><div class=\"ct-testimonial-slide\">\r\n<div class=\"ct-testimonial-slide-text\" style=\"background: #DC682C\">\r\n<p class=\"person-text\">\"We have seen a significant increase in our outbound call volume since we started using CloudTalk and we can now reach out to more prospects and customers than ever before.\"<\/p>\r\n<p class=\"person-role\"><strong>Elay Sasson<\/strong> Call Center Manager<\/p>\r\n<a href=\"https:\/\/www.cloudtalk.io\/my-heritage-customer-story\/\" class=\"myheritage case-study-cta\">See customer story<\/a>\r\n<img decoding=\"async\" class=\"person-bg\" src=\"\/wp-content\/uploads\/2023\/07\/testimonial-myheritage-bg.svg\" alt=\"MyHeritage-bg\" \/><\/div>\r\n<div class=\"ct-testimonial-slide-img-desktop\"><img decoding=\"async\" title=\"MyHeritage\" src=\"\/wp-content\/uploads\/2023\/08\/testimonial-myheritage-logo_photo-2x.png\" alt=\"MyHeritage\" \/><\/div>\r\n<div class=\"ct-testimonial-slide-img-mobile\"><img decoding=\"async\" title=\"MyHeritage\" src=\"\/wp-content\/uploads\/2023\/08\/testimonial-myheritage-logo_photo-mobile-2x.png\" alt=\"MyHeritage\" \/><\/div>\r\n<\/div><\/div>\n<div id='slider_174351_slide05' class='sa_hover_container' style='padding:0% 0%; margin:0px 0%; background-image:url(&quot;https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/10\/logo-capitalo-skola-obchodovani.svg&quot;); background-position:center center; background-size:contain; background-repeat:no-repeat; min-height:320px; '><div class=\"ct-testimonial-slide\">\r\n<div class=\"ct-testimonial-slide-text\" style=\"background: #0B5253\">\r\n<p class=\"person-text\">\"CloudTalk\u2019s AI has cut our call quality analysis from 2 hours to 20 minutes daily and reduced mis-targeted leads by 24%, allowing us to focus on strategic growth.\"<\/p>\r\n<p class=\"person-role\"><strong>Sara Konickova<\/strong> Sales Ops Manager<\/p>\r\n<a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/capitalo\/\" class=\"capitalo case-study-cta\">See customer story<\/a>\r\n<img decoding=\"async\" class=\"person-bg\" src=\"\/wp-content\/uploads\/2024\/10\/testimonial-capitalo-bg.svg\" alt=\"Capitalo-bg\" \/><\/div>\r\n<div class=\"ct-testimonial-slide-img-desktop\"><img decoding=\"async\" title=\"Capitalo\" src=\"\/wp-content\/uploads\/2024\/10\/testimonial-capitalo-logo_photo-2x.png\" alt=\"Capitalo\" \/><\/div>\r\n<div class=\"ct-testimonial-slide-img-mobile\"><img decoding=\"async\" title=\"Capitalo\" src=\"\/wp-content\/uploads\/2024\/10\/testimonial-capitalo-logo_photo-mobile-2x.png\" alt=\"Capitalo\" \/><\/div>\r\n<\/div><\/div>\n<\/div>\n<div id='slider_174351_thumbs' class='sa_owl_thumbs_wrap sa_thumbs_outside_bottom' style=' padding:0%; padding-bottom:0px;'><div class='owl-thumbs' 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class=\"wp-block-cover comparison-overview-cta\"><img decoding=\"async\" class=\"wp-block-cover__image-background wp-image-170641\" alt=\"\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2023\/08\/cs-cta-background.svg\" data-object-fit=\"cover\" \/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<h2 class=\"wp-block-heading has-text-align-center has-white-color has-text-color\">CloudTalk is a data-driven solution for exceptional customer experience and intelligence is a key part of it.<\/h2>\n\n\n\n<p class=\"has-text-align-center has-white-color has-text-color\">Schedule a demo today and find out for yourself.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn-regular\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\">Schedule a demo<\/a><\/div>\n<\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Phone Systems Reviews With so many providers offering similar promises, it\u2019s essential to look beyond the marketing and focus on what actually delivers value. On this page, you\u2019ll find a clear evaluation of the best phone systems available\u2014backed by real user reviews, Reset filter<\/p>\n","protected":false},"author":142,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/ct-evo-comparison_overview.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"ct-post-type":[],"ct-solution":[],"ct-industry":[],"ct-use-case":[],"ct-ai-voice-agent-type":[],"class_list":["post-331490","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/pages\/331490","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/users\/142"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/comments?post=331490"}],"version-history":[{"count":0,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/pages\/331490\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/media?parent=331490"}],"wp:term":[{"taxonomy":"ct-post-type","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/ct-post-type?post=331490"},{"taxonomy":"ct-solution","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/ct-solution?post=331490"},{"taxonomy":"ct-industry","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/ct-industry?post=331490"},{"taxonomy":"ct-use-case","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/ct-use-case?post=331490"},{"taxonomy":"ct-ai-voice-agent-type","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/ct-ai-voice-agent-type?post=331490"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}},{"id":331022,"date":"2026-05-08T16:01:30","date_gmt":"2026-05-08T14:01:30","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/?page_id=331022"},"modified":"2026-05-08T16:01:34","modified_gmt":"2026-05-08T14:01:34","slug":"8x8","status":"publish","type":"page","link":"https:\/\/www.cloudtalk.io\/fr\/avis-systeme-telephonique\/8x8\/","title":{"rendered":"Avis 8&#215;8 [cgv actual_year]"},"content":{"rendered":"<div class=\"wp-block-cloudtalk-under-navigation-social-proof\"><div class=\"under-navigation-social-proof-block\"><div class=\"under-navigation-social-proof-block__cards\"><div class=\"under-navigation-social-proof-block__cards-track\"><div class=\"under-navigation-social-proof-block__card\" data-half-star=\"true\"><div class=\"under-navigation-social-proof-block__card-header\"><div class=\"under-navigation-social-proof-block__card-logos\"><div class=\"under-navigation-social-proof-block__card-logo\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/01\/G2.svg\" alt=\"G2\" class=\"under-navigation-social-proof-block__card-logo-image\" \/><\/div><\/div><div class=\"under-navigation-social-proof-block__card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_0_0)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 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17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_2\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_3)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"under-navigation-social-proof-block__card-content\"><p class=\"under-navigation-social-proof-block__card-number\">50,000+&nbsp;<\/p><p class=\"under-navigation-social-proof-block__card-label\">Clients<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-seo-hero wp-block-cloudtalk-seo-hero\"><div class=\"sh\"><h1 class=\"sh__title\">Avis sur 8&#215;8 2026 :<br>Fonctionnalit\u00e9s, tarifs et retours utilisateurs<\/h1><p class=\"sh__description\">Vous explorez 8&#215;8 ? D\u00e9couvrez ce que les vrais utilisateurs disent de la qualit\u00e9 des appels, des fonctionnalit\u00e9s et du support, et voyez comment CloudTalk se compare.<\/p><div class=\"sh__buttons wp-block-buttons\"><div class=\"wp-block-button btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" class=\"wp-block-button__link wp-element-button\">Obtenir une d\u00e9mo CloudTalk<\/a><\/div><div class=\"wp-block-button btn-ghost btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/alternative-a-8x8\/\" class=\"wp-block-button__link wp-element-button\">Alternatives \u00e0 8&#215;8 \u2192<\/a><\/div><\/div><\/div><\/div>\n\n\n<div class=\"wp-block-cloudtalk-row\" style=\"--column-widths:minmax(0, 280px) minmax(660px, 1fr) minmax(0, 280px);--mobile-order-1:2;--mobile-order-2:3;--mobile-order-3:1\">\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"wp-block-cloudtalk-table-of-contents\" data-level-depth=\"3\" data-total-items=\"3\"><div class=\"toc__heading\">Table of contents<\/div><div class=\"toc__list\"><div class=\"toc__item level-2\"><a href=\"#quest-ce-que-8x8\">Qu&#039;est-ce que 8&#215;8 ?<\/a><\/div><div class=\"toc__item level-3\"><a href=\"#quelles-sont-les-principales-fonctionnalites-de-8x8\">Quelles sont les principales fonctionnalit\u00e9s de 8&#215;8 ?<\/a><\/div><div class=\"toc__item level-2\"><a href=\"#ce-que-les-utilisateurs-disent-de-8x8\">Ce que les utilisateurs disent de 8&#215;8<\/a><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><h2 class=\"wp-block-heading\">Qu&rsquo;est-ce que 8&#215;8 ?<\/h2>\n\n<p>8&#215;8 est un leader XCaaS de longue date, unifiant le centre de contact et la t\u00e9l\u00e9phonie d&rsquo;entreprise sur une plateforme mondiale unique. Depuis son introduction en bourse en 1997, il a \u00e9volu\u00e9 pour servir des milliers de clients via son <a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.cloudtalk.io\/concepteur-de-flux-d-appels\/\">Concepteur de flux d&rsquo;appels<\/a> flexible. C&rsquo;est un choix fr\u00e9quent pour les entreprises ayant besoin de <a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.cloudtalk.io\/numeros-internationaux\/\">num\u00e9ros internationaux<\/a> et d&rsquo;une large couverture g\u00e9ographique.<\/p>\n\n<p>La feuille de route 2026 met en lumi\u00e8re Smart Assist pour un guidage en temps r\u00e9el et <a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.cloudtalk.io\/cloudtalk-ia\/\">CloudTalk AI<\/a> pour l&rsquo;analyse des interactions. Son taux d&rsquo;erreur de mots valid\u00e9 pour la transcription reste une r\u00e9f\u00e9rence dans l&rsquo;industrie, tandis que de nouveaux partenariats approfondissent l&rsquo;IA agentiale. Ces fonctionnalit\u00e9s garantissent une <a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.cloudtalk.io\/transcription-des-appels\/\">transcription d&rsquo;appels<\/a> de haute qualit\u00e9 pour 100 % des interactions, permettant un coaching bas\u00e9 sur les donn\u00e9es.<\/p>\n\n<p>Des d\u00e9fis subsistent concernant l&rsquo;exclusion de 8&#215;8 de certains classements d&rsquo;entreprises de 2025 et sa facturation complexe, charg\u00e9e de suppl\u00e9ments. De nombreux commentateurs citent un \u00e9cart significatif entre les <a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.cloudtalk.io\/tarifs\/\">tarifs<\/a> annonc\u00e9s et les factures finales. Les \u00e9quipes en croissance pr\u00e9f\u00e8rent souvent un <a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.cloudtalk.io\/tableau-de-bord\/\">tableau de bord<\/a> agile et des co\u00fbts transparents pour \u00e9viter la complexit\u00e9 h\u00e9rit\u00e9e du \u00ab\u00a0XCaaS\u00a0\u00bb.<\/p>\n\n\n<div class=\"wp-block-cloudtalk-summary\"><div class=\"summary-block summary-block--sm\"><h3 class=\"wp-block-heading\">Quelles sont les principales fonctionnalit\u00e9s de 8&#215;8 ?<\/h3>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Plateforme unifi\u00e9e XCaaS \u2014 UCaaS, CCaaS et CPaaS sur un mod\u00e8le de donn\u00e9es unique et une console d&rsquo;administration                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        ACD de centre de contact, IVR, routage bas\u00e9 sur les comp\u00e9tences et rappels de file d&rsquo;attente (\u00e0 partir du niveau X6)                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Routage omnicanal pour la voix, les e-mails, le chat, les SMS, les r\u00e9seaux sociaux, RCS, WhatsApp et Viber (X7+)                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        8&#215;8 Smart Assist \u2014 guidage d&rsquo;agent IA en temps r\u00e9el aliment\u00e9 par Creovai                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        8&#215;8 Intelligent Customer Assistant (agent virtuel) avec IA de connaissances et xApps multimodales                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        8&#215;8 Engage \u2014 espace de travail unifi\u00e9 mobile-first (laur\u00e9at Or, London Design Awards 2025)                    <\/div>\n                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div><\/div><\/div>\n\n\n<h2 class=\"wp-block-heading\">Ce que les utilisateurs disent de 8&#215;8<\/h2>\n\n<p>Bas\u00e9 sur plus de 500 avis v\u00e9rifi\u00e9s de G2, Capterra et Trustpilot<\/p>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--pros wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude0a Ce que les utilisateurs appr\u00e9cient<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    La facilit\u00e9 d&rsquo;utilisation est le point positif le plus mentionn\u00e9 dans les avis \u2014 les agents et les administrateurs se familiarisent rapidement avec les bases.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Fiabilit\u00e9 et disponibilit\u00e9 \u2014 le SLA de 99,999 % \u00e0 l&rsquo;\u00e9chelle de la plateforme est confirm\u00e9 par l&rsquo;exp\u00e9rience \u00e0 long terme des \u00e9valuateurs.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Mobilit\u00e9 multi-appareils \u2014 les appels passent en douceur entre le bureau et le mobile sans recomposer le num\u00e9ro.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Pr\u00e9cision de la transcription IA avec un taux d&rsquo;erreur de mots (WER) de 3,43 %, valid\u00e9e ind\u00e9pendamment par le Tolly Group.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u00ab J&rsquo;appr\u00e9cie l&rsquo;interface facile \u00e0 utiliser de 8&#215;8 Contact Center et les mises \u00e0 jour fr\u00e9quentes qu&rsquo;il propose. Ce qui ressort vraiment, c&rsquo;est l&rsquo;attribution d&rsquo;un gestionnaire de compte d\u00e9di\u00e9, toujours disponible et proactif, surtout lorsque nos textes \u00e9taient bloqu\u00e9s en raison d&rsquo;un probl\u00e8me li\u00e9 au DoD. 8&#215;8 a \u00e9t\u00e9 tr\u00e8s r\u00e9actif pour le r\u00e9soudre le plus rapidement possible&#8230;. \u00bb<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">Jay C.<\/div><div class=\"quote-block__position\">Directeur du d\u00e9veloppement commercial<\/div><\/div><\/div><a href=\"https:\/\/www.g2.com\/products\/8x8-contact-center\/reviews\/8x8-contact-center-review-12447791\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--cons wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude24 Ce que les utilisateurs d\u00e9testent<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Opacit\u00e9 des tarifs \u2014 la plupart des forfaits de centre de contact (X6, X8, entreprise) n\u00e9cessitent de contacter les ventes ; pas de prix public affich\u00e9.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Les surprises de facturation d\u00e9passent de 40 \u00e0 80 % le prix annonc\u00e9 une fois que les frais r\u00e9glementaires, le service E911, les minutes gratuites et les adaptateurs sont ajout\u00e9s.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Courbe d&rsquo;apprentissage abrupte sur les produits CCaaS plus complexes \u2014 les modifications administratives n\u00e9cessitent parfois le support 8&#215;8 plut\u00f4t que l&rsquo;autoservice.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    L&rsquo;application mobile semble lente lors du basculement entre les fonctionnalit\u00e9s \u2014 d\u00e9crite comme moins intuitive que le client de bureau.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Clauses de renouvellement automatique avec des frais de r\u00e9siliation anticip\u00e9e qui peuvent \u00e9quivaloir au solde restant du contrat.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u00ab J&rsquo;appr\u00e9cie de pouvoir voir toutes mes files d&rsquo;attente et le nombre d&rsquo;appels en attente sur un seul \u00e9cran. La traduction est horrible et impr\u00e9cise. La fonction e-mail n&rsquo;est absolument pas conviviale et est difficile \u00e0 naviguer et \u00e0 rechercher. Les appels se coupent souvent. \u00bb<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">Tanya L.<\/div><div class=\"quote-block__position\">Qualit\u00e9 et formation<\/div><\/div><\/div><a href=\"https:\/\/www.g2.com\/products\/8x8-contact-center\/reviews\/8x8-contact-center-review-12245587\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div style=\"--rcc-slides-per-view: 2;\" class=\"wp-block-cloudtalk-review-card-carousel rcc--post-content wp-block-cloudtalk-review-card-carousel\" data-display-mode=\"post-content\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">Que disent les gens de 8&#215;8 sur G2 ?<\/h2><p class=\"rcc__description\">D\u00e9couvrez ce que les vrais utilisateurs disent du produit 8&#215;8 sur G2 \u2014 des avis honn\u00eates, des exp\u00e9riences r\u00e9elles et des retours d&rsquo;\u00e9quipes qui l&rsquo;ont utilis\u00e9.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/G2.svg\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"1.5 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star review-card__star--half\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><defs><linearGradient id=\"halfStar\"><stop offset=\"55%\" stop-color=\"#F59E0B\"\/><stop offset=\"55%\" stop-color=\"#F5F5F5\"\/><\/linearGradient><\/defs><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"url(#halfStar)\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u00ab Devoir ouvrir 8&#215;8 Work et 8&#215;8 Workspace est un inconv\u00e9nient. Ne pas pouvoir simplement utiliser une seule plateforme pour tous les appels et collecter des donn\u00e9es de deux endroits diff\u00e9rents est frustrant. \u00bb<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Jessica R.<\/span><span class=\"review-card__tag review-card__tag--gray\">March\u00e9 interm\u00e9diaire<\/span><\/div><p class=\"review-card__position\">Directeur du traitement orthodontique<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"Logo G2\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"5 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u00ab J&#039;appr\u00e9cie l&#039;int\u00e9gration au navigateur. Ils ont corrig\u00e9 les probl\u00e8mes d&#039;int\u00e9gration au navigateur o\u00f9 auparavant, une tentative de connexion depuis le navigateur faisait planter le navigateur. Il fallait alors t\u00e9l\u00e9charger un client natif pour rejoindre une r\u00e9union. Maintenant, il suffit de cliquer sur &quot;rejoindre depuis le navigateur&quot; et d&#039;utiliser un code si fourni, et voil\u00e0 ! \u00bb<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">V K.<\/span><span class=\"review-card__tag review-card__tag--gray\">Petite entreprise<\/span><\/div><p class=\"review-card__position\">vCIO<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"Logo G2\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"5 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u00ab La facilit\u00e9 d&#039;utilisation et la capacit\u00e9 \u00e0 cr\u00e9er et \u00e0 d\u00e9panner. Certaines options sont difficiles \u00e0 trouver, mais dans l&#039;ensemble, pour les utilisateurs finaux, c&#039;est tr\u00e8s robuste. \u00bb<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Anthony R.<\/span><span class=\"review-card__tag review-card__tag--gray\">March\u00e9 interm\u00e9diaire<\/span><\/div><p class=\"review-card__company\">Nom de l&#039;entreprise<\/p><p class=\"review-card__position\">Technicien informatique<\/p><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"ci ci--sticky wp-block-cloudtalk-content-item\"><div class=\"ci__header\"><img decoding=\"async\" class=\"ci__icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/8x8_DkGrey_Transparent_200x200@1x.png\" alt=\"\" width=\"32\" height=\"32\" loading=\"lazy\" \/><span class=\"ci__name\">8&#215;8<\/span><\/div><div class=\"ci__items\"><div class=\"ci__item\"><span class=\"ci__label\">Fond\u00e9e<\/span><span class=\"ci__value\">1987<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Taille de l&#039;\u00e9quipe<\/span><span class=\"ci__value\">1900-2000 employ\u00e9s<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Couverture<\/span><span class=\"ci__value\">Plus de 55 pays<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Note G2<\/span><span class=\"ci__value\">4.1\/5<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Prix de d\u00e9part<\/span><span class=\"ci__value\">Demander un devis<\/span><\/div><\/div><\/div><\/div>\n<\/div>\n\n\n<div class=\"wp-block-cloudtalk-homepage-hero-section wp-block-cloudtalk-homepage-hero-section\"><div class=\"homepage-hero-section homepage-hero-section--has-top-border\"><div class=\"homepage-hero-section__content\"><div class=\"homepage-hero-section__tags\"><span class=\"homepage-hero-section__tag\"><span>CloudTalk &#8211; #1 8&#215;8 Alternative<\/span><\/span><span class=\"homepage-hero-section__tag homepage-hero-section__tag--highlighted\"><img loading=\"lazy\" decoding=\"async\" class=\"homepage-hero-section__tag-icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"\" width=\"16\" height=\"16\" \/><span>2025 Winter Leader<\/span><\/span><\/div><div class=\"homepage-hero-section__headline\"><h2>Vous cherchez une alternative \u00e0 8&#215;8 ?<\/h2><\/div><div class=\"homepage-hero-section__description\"><p>D\u00e9couvrez pourquoi plus de 5,500 entreprises ont choisi CloudTalk pour une qualit\u00e9 d&rsquo;appel sup\u00e9rieure et des fonctionnalit\u00e9s bas\u00e9es sur l&rsquo;IA.<\/p><\/div><div class=\"homepage-hero-section__buttons\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" class=\"btn btn-regular btn-secondary\">Obtenir une d\u00e9mo<\/a><a href=\"https:\/\/www.cloudtalk.io\/blog\/tarifs-8x8\/\" class=\"btn btn-regular btn-ghost\">Voir la comparaison<\/a><\/div><div class=\"homepage-hero-section__logo-carousel\"><div class=\"wp-block-cloudtalk-logo-carousel wp-block-cloudtalk-logo-carousel\"><\/div><\/div><div class=\"homepage-hero-section__image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Product_Design.png\" alt=\"Hero image\" \/><div class=\"homepage-hero-section__video-blocks\"><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--1\"><div class=\"homepage-hero-section__video-text\">Ajouter des int\u00e9grations favorites<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Integracie_184x60.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--2\"><div class=\"homepage-hero-section__video-text\">Obtenir des num\u00e9ros locaux<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Numbers_184x89.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--3\"><div class=\"homepage-hero-section__video-text\">Ajouter des agents vocaux IA<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Video_184x109.mp4\" autoplay loop playsinline muted><\/video><\/div><\/div><\/div><div class=\"homepage-hero-section__feature-highlights\"><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"22\" viewBox=\"0 0 23 22\" fill=\"none\"><path d=\"M14.5 2.5V1M18.4393 3.56066L19.5 2.5M19.5103 7.5H21.0103M20.9506 12C20.4489 17.0533 16.1853 21 11 21C5.47715 21 1 16.5228 1 11C1 5.81465 4.94668 1.5511 10 1.04938M11 7H15V11M14.6197 7C12.2653 10.3276 8.38636 12.5 4 12.5C2.9971 12.5 2.02072 12.3864 1.08302 12.1715\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Mieux not\u00e9 sur G2<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Constantement tr\u00e8s bien not\u00e9 sur G2, CloudTalk aide les \u00e9quipes \u00e0 d\u00e9marrer plus rapidement, \u00e0 \u00e9viter la complexit\u00e9 et \u00e0 s&rsquo;appuyer sur un syst\u00e8me t\u00e9l\u00e9phonique qui fonctionne comme pr\u00e9vu d\u00e8s le premier jour.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 16C12.866 16 16 12.866 16 9C16 5.13401 12.866 2 9 2C5.13401 2 2 5.13401 2 9C2 12.866 5.13401 16 9 16Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M15 22C18.866 22 22 18.866 22 15C22 11.134 18.866 8 15 8C11.134 8 8 11.134 8 15C8 18.866 11.134 22 15 22Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Plus de 100 int\u00e9grations<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Votre CRM, votre helpdesk et vos outils de vente communiquent d\u00e9j\u00e0 entre eux. CloudTalk rejoint la conversation et la rend bien plus productive.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M2.68675 15.6451L4.59494 14.5435C4.6983 14.4839 4.8196 14.4631 4.9369 14.4851L8.6914 15.1878C8.99995 15.2455 9.28478 15.008 9.28338 14.6941L9.26876 11.4045C9.26836 11.3151 9.29193 11.2272 9.33701 11.15L11.2317 7.90621C11.3303 7.73739 11.3215 7.52658 11.2091 7.3666L8.01892 2.82568M19.0002 4.85905C13.5002 7.50004 16.5 11 17.5002 11.5C19.3773 12.4384 21.9876 12.5 21.9876 12.5C21.9958 12.3344 22 12.1677 22 12C22 6.47715 17.5228 2 12 2C6.47715 2 2 6.47715 2 12C2 17.5228 6.47715 22 12 22C12.1677 22 12.3344 21.9959 12.5 21.9877M16.7578 21.9398L13.591 13.591L21.9398 16.7578L18.2376 18.2376L16.7578 21.9398Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Couverture dans plus de 160 pays<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>D&rsquo;\u00e0 c\u00f4t\u00e9 \u00e0 l&rsquo;autre bout du monde, CloudTalk maintient vos appels clairs, locaux et pr\u00eats \u00e0 \u00e9voluer avec votre entreprise.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<section class=\"cs cs--bg-gradient-to-blue cs--layout-stacked wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">CloudTalk contre 8&#215;8 : Comparaison<\/h2><p class=\"cs__description\">D\u00e9couvrez comment CloudTalk offre des performances sup\u00e9rieures l\u00e0 o\u00f9 cela compte le plus<\/p><\/div><\/div>\n<div class=\"cs__content\"><div class=\"wp-block-cloudtalk-before-after-table\"><div class=\"bat__table\"><div class=\"bat__row bat__row--header\"><div class=\"bat__cell bat__cell--label\"><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__column-header\">8&#215;8<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__column-header\">CloudTalk<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Transparence des tarifs<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Les forfaits X6\u2013X8 pour centre de contact sont uniquement sur devis. Les factures r\u00e9elles d\u00e9passent de 40 \u00e0 80 % les prix par si\u00e8ge indiqu\u00e9s une fois que les frais r\u00e9glementaires, le service E911, les minutes gratuites et les adaptateurs sont ajout\u00e9s.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Forfait Lite \u00e0 \u20ac19 avec une approche plus modulaire, vous permettant de ne payer que pour l&#039;IA avanc\u00e9e ou la puissance de num\u00e9rotation que votre \u00e9quipe utilise r\u00e9ellement.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Orientation produit<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">XCaaS \u2014 r\u00e9partit la R&amp;D entre l&#039;UCaaS, le CCaaS et le CPaaS. Les fonctionnalit\u00e9s du centre de contact sont en concurrence pour l&#039;investissement avec la vid\u00e9o, le chat d&#039;\u00e9quipe et les API d\u00e9veloppeur.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Ax\u00e9 sur les centres de contact. Chaque fonctionnalit\u00e9 et \u00e9l\u00e9ment de feuille de route est con\u00e7u pour la productivit\u00e9 des agents, la visibilit\u00e9 des managers et la performance du centre de contact.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Qualit\u00e9 du support<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Software Advice \u00e9value le support \u00e0 3,7\/5 (en dessous de la moyenne de la cat\u00e9gorie). 66 mentions distinctes de lacunes de support dans les avis G2 et Software Advice.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Un support r\u00e9actif et personnalis\u00e9 constamment cit\u00e9 comme un point fort. Des CSMs d\u00e9di\u00e9s sur les forfaits payants sans mise \u00e0 niveau de support r\u00e9serv\u00e9e aux entreprises.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Profondeur des appels sortants<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Le composeur d&#039;appels sortants existe dans les niveaux de centre de contact, mais l&#039;h\u00e9ritage est UCaaS\/PBX, pas les appels sortants. Moins de profondeur concernant la gestion des listes, le rythme et les flux de travail sp\u00e9cifiques au composeur.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Power Dialer, Smart Dialer, AI Dialer et Parallel Dialer \u2014 con\u00e7us sp\u00e9cifiquement pour les appels sortants ax\u00e9s sur les ventes. Plus de 80 conversations en direct par agent par jour.<\/span><\/div><\/div><\/div><div class=\"bat__slider\" aria-label=\"Comparison cards\"><div class=\"bat__slider-track\"><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Transparence des tarifs<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>8&#215;8:<\/strong> Les forfaits X6\u2013X8 pour centre de contact sont uniquement sur devis. Les factures r\u00e9elles d\u00e9passent de 40 \u00e0 80 % les prix par si\u00e8ge indiqu\u00e9s une fois que les frais r\u00e9glementaires, le service E911, les minutes gratuites et les adaptateurs sont ajout\u00e9s.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Forfait Lite \u00e0 \u20ac19 avec une approche plus modulaire, vous permettant de ne payer que pour l&#039;IA avanc\u00e9e ou la puissance de num\u00e9rotation que votre \u00e9quipe utilise r\u00e9ellement.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Orientation produit<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>8&#215;8:<\/strong> XCaaS \u2014 r\u00e9partit la R&amp;D entre l&#039;UCaaS, le CCaaS et le CPaaS. Les fonctionnalit\u00e9s du centre de contact sont en concurrence pour l&#039;investissement avec la vid\u00e9o, le chat d&#039;\u00e9quipe et les API d\u00e9veloppeur.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Ax\u00e9 sur les centres de contact. Chaque fonctionnalit\u00e9 et \u00e9l\u00e9ment de feuille de route est con\u00e7u pour la productivit\u00e9 des agents, la visibilit\u00e9 des managers et la performance du centre de contact.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Qualit\u00e9 du support<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>8&#215;8:<\/strong> Software Advice \u00e9value le support \u00e0 3,7\/5 (en dessous de la moyenne de la cat\u00e9gorie). 66 mentions distinctes de lacunes de support dans les avis G2 et Software Advice.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Un support r\u00e9actif et personnalis\u00e9 constamment cit\u00e9 comme un point fort. Des CSMs d\u00e9di\u00e9s sur les forfaits payants sans mise \u00e0 niveau de support r\u00e9serv\u00e9e aux entreprises.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Profondeur des appels sortants<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>8&#215;8:<\/strong> Le composeur d&#039;appels sortants existe dans les niveaux de centre de contact, mais l&#039;h\u00e9ritage est UCaaS\/PBX, pas les appels sortants. Moins de profondeur concernant la gestion des listes, le rythme et les flux de travail sp\u00e9cifiques au composeur.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Power Dialer, Smart Dialer, AI Dialer et Parallel Dialer \u2014 con\u00e7us sp\u00e9cifiquement pour les appels sortants ax\u00e9s sur les ventes. Plus de 80 conversations en direct par agent par jour.<\/span><\/div><\/div><\/div><div class=\"bat__slider-dots\" role=\"tablist\" aria-label=\"Slide navigation\"><\/div><\/div><\/div><\/div>\n<\/div><\/section>\n\n<section class=\"cs cs--bg-white cs--layout-inline cs--has-top-border wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">Pourquoi choisir CloudTalk plut\u00f4t que 8&#215;8<\/h2><p class=\"cs__description\">Les six fonctionnalit\u00e9s que les clients 8&#215;8 nous disent avoir souhait\u00e9 avoir d\u00e8s le premier jour.<\/p><\/div><\/div>\n<div class=\"cs__content\"><div style=\"--fcg-cols: 3\" class=\"fcg wp-block-cloudtalk-feature-card-grid\"><div class=\"fcg__grid\"><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M13.5295 8.35186C12.9571 8.75995 12.2566 9 11.5 9C9.567 9 8 7.433 8 5.5C8 3.567 9.567 2 11.5 2C12.753 2 13.8522 2.65842 14.4705 3.64814M6 20.0872H8.61029C8.95063 20.0872 9.28888 20.1277 9.61881 20.2086L12.3769 20.8789C12.9753 21.0247 13.5988 21.0388 14.2035 20.9214L17.253 20.3281C18.0585 20.1712 18.7996 19.7854 19.3803 19.2205L21.5379 17.1217C22.154 16.5234 22.154 15.5524 21.5379 14.9531C20.9832 14.4134 20.1047 14.3527 19.4771 14.8103L16.9626 16.6449C16.6025 16.9081 16.1643 17.0498 15.7137 17.0498H13.2855L14.8311 17.0498C15.7022 17.0498 16.4079 16.3633 16.4079 15.5159V15.2091C16.4079 14.5055 15.9156 13.892 15.2141 13.7219L12.8286 13.1417C12.4404 13.0476 12.0428 13 11.6431 13C10.6783 13 8.93189 13.7988 8.93189 13.7988L6 15.0249M20 6.5C20 8.433 18.433 10 16.5 10C14.567 10 13 8.433 13 6.5C13 4.567 14.567 3 16.5 3C18.433 3 20 4.567 20 6.5ZM2 14.6L2 20.4C2 20.9601 2 21.2401 2.10899 21.454C2.20487 21.6422 2.35785 21.7951 2.54601 21.891C2.75992 22 3.03995 22 3.6 22H4.4C4.96005 22 5.24008 22 5.45399 21.891C5.64215 21.7951 5.79513 21.6422 5.89101 21.454C6 21.2401 6 20.9601 6 20.4V14.6C6 14.0399 6 13.7599 5.89101 13.546C5.79513 13.3578 5.64215 13.2049 5.45399 13.109C5.24008 13 4.96005 13 4.4 13L3.6 13C3.03995 13 2.75992 13 2.54601 13.109C2.35785 13.2049 2.20487 13.3578 2.10899 13.546C2 13.7599 2 14.0399 2 14.6Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Facturation transparente<\/h3><p class=\"fc__desc\">Les factures 8&#215;8 augmentent souvent de 40 \u00e0 80 % par rapport au devis initial en raison des frais r\u00e9glementaires et des surtaxes E911. CloudTalk propose des forfaits fixes par si\u00e8ge qui incluent l&rsquo;<strong><a href=\"https:\/\/www.cloudtalk.io\/fr\/logiciel-denregistrement-du-centre-dappels\/\" target=\"_blank\" rel=\"noreferrer noopener\">enregistrement des appels<\/a><\/strong>, garantissant que votre devis correspond \u00e0 votre facture finale, sans \u00e9l\u00e9ments cach\u00e9s ni renouvellements automatiques inattendus.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M21 21H6.2C5.07989 21 4.51984 21 4.09202 20.782C3.71569 20.5903 3.40973 20.2843 3.21799 19.908C3 19.4802 3 18.9201 3 17.8V3M7 14.5V17.5M11.5 11.5V17.5M16 8.5V17.5M20.5 5.5V17.5\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Innovation concentr\u00e9e<\/h3><p class=\"fc__desc\">8&#215;8 r\u00e9partit sa R&amp;D entre la vid\u00e9o et le chat d&rsquo;\u00e9quipe, tandis que CloudTalk est 100 % ax\u00e9 sur la performance vocale. Cet engagement permet un affinement plus pouss\u00e9 de la <strong><a href=\"https:\/\/www.cloudtalk.io\/fr\/outils-de-centre-dappels\/mise-en-file-dattente-quest-ce-que-cest-comment-cela-fonctionne-t-il-et-quelles-sont-les-meilleures-pratiques\/\" target=\"_blank\" rel=\"noreferrer noopener\">mise en file d&rsquo;attente des appels<\/a><\/strong> et du <strong><a href=\"https:\/\/www.cloudtalk.io\/fr\/outils-de-centre-dappels\/logiciel-de-routage-base-sur-les-competences-ameliorer-lefficacite-du-routage-des-agents\/\" target=\"_blank\" rel=\"noreferrer noopener\">routage bas\u00e9 sur les comp\u00e9tences<\/a><\/strong> pour les \u00e9quipes qui privil\u00e9gient les conversations \u00e0 volume \u00e9lev\u00e9 par rapport aux applications m\u00e9tier g\u00e9n\u00e9riques.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M19 21V15M16 18H22M12 15H8C6.13623 15 5.20435 15 4.46927 15.3045C3.48915 15.7105 2.71046 16.4892 2.30448 17.4693C2 18.2044 2 19.1362 2 21M15.5 3.29076C16.9659 3.88415 18 5.32131 18 7C18 8.67869 16.9659 10.1159 15.5 10.7092M13.5 7C13.5 9.20914 11.7091 11 9.5 11C7.29086 11 5.5 9.20914 5.5 7C5.5 4.79086 7.29086 3 9.5 3C11.7091 3 13.5 4.79086 13.5 7Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Partenariat de service fiable<\/h3><p class=\"fc__desc\">Avec des notes de support inf\u00e9rieures aux moyennes de la cat\u00e9gorie, les utilisateurs de 8&#215;8 signalent fr\u00e9quemment des frictions lors de probl\u00e8mes techniques. CloudTalk offre une assistance r\u00e9active avec une visibilit\u00e9 sur le <strong><a href=\"https:\/\/www.cloudtalk.io\/fr\/outils-de-centre-dappels\/statut-de-lagent-suivez-la-disponibilite-des-agents\/\" target=\"_blank\" rel=\"noreferrer noopener\">statut des agents<\/a><\/strong> et des CSMs d\u00e9di\u00e9s, garantissant qu&rsquo;une d\u00e9faillance de routage ne devienne jamais un \u00e9v\u00e9nement paralysant pour les revenus des \u00e9quipes du march\u00e9 interm\u00e9diaire.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M20.9996 8V3M20.9996 3H15.9996M20.9996 3L14.9996 9M10.2266 13.8631C9.02506 12.6615 8.07627 11.3028 7.38028 9.85323C7.32041 9.72854 7.29048 9.66619 7.26748 9.5873C7.18576 9.30695 7.24446 8.96269 7.41447 8.72526C7.46231 8.65845 7.51947 8.60129 7.63378 8.48698C7.98338 8.13737 8.15819 7.96257 8.27247 7.78679C8.70347 7.1239 8.70347 6.26932 8.27247 5.60643C8.15819 5.43065 7.98338 5.25585 7.63378 4.90624L7.43891 4.71137C6.90747 4.17993 6.64174 3.91421 6.35636 3.76987C5.7888 3.4828 5.11854 3.4828 4.55098 3.76987C4.2656 3.91421 3.99987 4.17993 3.46843 4.71137L3.3108 4.86901C2.78117 5.39863 2.51636 5.66344 2.31411 6.02348C2.08969 6.42298 1.92833 7.04347 1.9297 7.5017C1.93092 7.91464 2.01103 8.19687 2.17124 8.76131C3.03221 11.7947 4.65668 14.6571 7.04466 17.045C9.43264 19.433 12.295 21.0575 15.3284 21.9185C15.8928 22.0787 16.1751 22.1588 16.588 22.16C17.0462 22.1614 17.6667 22 18.0662 21.7756C18.4263 21.5733 18.6911 21.3085 19.2207 20.7789L19.3783 20.6213C19.9098 20.0898 20.1755 19.8241 20.3198 19.5387C20.6069 18.9712 20.6069 18.3009 20.3198 17.7333C20.1755 17.448 19.9098 17.1822 19.3783 16.6508L19.1835 16.4559C18.8339 16.1063 18.6591 15.9315 18.4833 15.8172C17.8204 15.3862 16.9658 15.3862 16.3029 15.8172C16.1271 15.9315 15.9523 16.1063 15.6027 16.4559C15.4884 16.5702 15.4313 16.6274 15.3644 16.6752C15.127 16.8453 14.7828 16.904 14.5024 16.8222C14.4235 16.7992 14.3612 16.7693 14.2365 16.7094C12.7869 16.0134 11.4282 15.0646 10.2266 13.8631Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Appels sortants ax\u00e9s sur les ventes<\/h3><p class=\"fc__desc\">L&rsquo;h\u00e9ritage de 8&#215;8 est le remplacement de PBX, tandis que CloudTalk associe un <strong><a href=\"https:\/\/www.cloudtalk.io\/fr\/numeroteur-intelligent\/\" target=\"_blank\" rel=\"noreferrer noopener\">Smart Dialer<\/a><\/strong> et un <strong><a href=\"https:\/\/www.cloudtalk.io\/fr\/composeur-avec-previsualisation\/\" target=\"_blank\" rel=\"noreferrer noopener\">Preview Dialer<\/a><\/strong> pour un d\u00e9marchage \u00e0 grand volume. Cette architecture permet aux agents d&rsquo;atteindre plus de 80 conversations en direct par jour en automatisant le rythme des listes et en ignorant les messages vocaux improductifs.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 9V6C9 4.34315 7.65685 3 6 3C4.34315 3 3 4.34315 3 6C3 7.65685 4.34315 9 6 9H9ZM9 9V15M9 9H15M9 15V18C9 19.6569 7.65685 21 6 21C4.34315 21 3 19.6569 3 18C3 16.3431 4.34315 15 6 15H9ZM9 15H15M15 15H18C19.6569 15 21 16.3431 21 18C21 19.6569 19.6569 21 18 21C16.3431 21 15 19.6569 15 18V15ZM15 15V9M15 9V6C15 4.34315 16.3431 3 18 3C19.6569 3 21 4.34315 21 6C21 7.65685 19.6569 9 18 9H15Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Puissance d&rsquo;IA flexible<\/h3><p class=\"fc__desc\">8&#215;8 restreint ses meilleures fonctionnalit\u00e9s d&rsquo;IA \u00e0 ses niveaux de centre de contact les plus chers, for\u00e7ant une mise \u00e0 niveau compl\u00e8te du compte pour un simple acc\u00e8s. CloudTalk propose <strong><a href=\"https:\/\/www.cloudtalk.io\/fr\/conversation-intelligente-alimentee-par-lia\/\" target=\"_blank\" rel=\"noreferrer noopener\">CloudTalk AI<\/a><\/strong> comme module compl\u00e9mentaire flexible, vous permettant de d\u00e9ployer l&rsquo;<strong><a href=\"https:\/\/www.cloudtalk.io\/fr\/analyse-des-sentiments\/\" target=\"_blank\" rel=\"noreferrer noopener\">analyse des sentiments<\/a><\/strong> et des r\u00e9sum\u00e9s automatis\u00e9s sur le forfait que vous poss\u00e9dez d\u00e9j\u00e0, sans l&rsquo;exigence de licence r\u00e9serv\u00e9e aux entreprises.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 17.5H3.5M6.5 12H2M9 6.5H4M17 3L10.4036 12.235C10.1116 12.6438 9.96562 12.8481 9.97194 13.0185C9.97744 13.1669 10.0486 13.3051 10.1661 13.3958C10.3011 13.5 10.5522 13.5 11.0546 13.5H16L15 21L21.5964 11.765C21.8884 11.3562 22.0344 11.1519 22.0281 10.9815C22.0226 10.8331 21.9514 10.6949 21.8339 10.6042C21.6989 10.5 21.4478 10.5 20.9454 10.5H16L17 3Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Agilit\u00e9 simplifi\u00e9e pour le march\u00e9 interm\u00e9diaire<\/h3><p class=\"fc__desc\">8&#215;8 submerge souvent les utilisateurs avec une surcharge de fonctionnalit\u00e9s d&rsquo;entreprise et une navigation complexe. CloudTalk offre des outils essentiels et performants comme un <strong><a href=\"https:\/\/www.cloudtalk.io\/fr\/wallboard-obtenez-une-image-en-direct-de-ce-qui-se-passe-dans-votre-centre-dappels-cloud\/\" target=\"_blank\" rel=\"noreferrer noopener\">tableau de bord mural<\/a><\/strong> en temps r\u00e9el et des <strong><a href=\"https:\/\/www.cloudtalk.io\/fr\/outils-de-centre-dappels\/file-dattente-prioritaire-cloudtalk\/\" target=\"_blank\" rel=\"noreferrer noopener\">files d&rsquo;attente VIP<\/a><\/strong> dans une interface moderne, permettant \u00e0 votre \u00e9quipe de lancer et d&rsquo;acc\u00e9l\u00e9rer de nouvelles campagnes en un seul apr\u00e8s-midi.<\/p><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/section>\n\n<div style=\"--rcc-slides-per-view: 2;\" class=\"wp-block-cloudtalk-review-card-carousel rcc--has-top-border wp-block-cloudtalk-review-card-carousel\" data-display-mode=\"section\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">Entreprises qui sont pass\u00e9es \u00e0 CloudTalk<\/h2><p class=\"rcc__description\">De vrais r\u00e9sultats d&rsquo;entreprises r\u00e9elles qui ont fait le pas \u2014 et n&rsquo;ont jamais regrett\u00e9.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u00ab Sur l&rsquo;ancienne plateforme, il n&rsquo;y avait pas de cr\u00e9ation automatique de tickets. Nous devions v\u00e9rifier manuellement les journaux pour voir quels appels avaient \u00e9t\u00e9 manqu\u00e9s et s&rsquo;ils avaient \u00e9t\u00e9 suivis. Il \u00e9tait difficile de savoir exactement combien d&rsquo;appels nous avions manqu\u00e9s ou r\u00e9ussi \u00e0 g\u00e9rer. \u00bb<br><br>\u00ab Une fois pass\u00e9s \u00e0 CloudTalk, nos appels manqu\u00e9s ont chut\u00e9 de 23 %. Ce n&rsquo;est pas qu&rsquo;un chiffre ; ce sont des clients avec qui nous pouvons nous connecter avant qu&rsquo;il ne soit trop tard. \u00bb<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Ayif Amrullah<\/cite><p class=\"social-proof-block__position\">Responsable des op\u00e9rations fournisseurs chez Aspire<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">23 %<\/span><span class=\"social-proof-block__statistic-description\">Diminution des appels manqu\u00e9s<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">50 %<\/span><span class=\"social-proof-block__statistic-description\">QA plus rapide gr\u00e2ce aux analyses<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/aspire-logo-dark.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/aspire\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u00ab Nous n&rsquo;avions pas de donn\u00e9es fiables. Les rapports ne correspondaient pas, les appels n&rsquo;\u00e9taient pas enregistr\u00e9s correctement, et m\u00eame les divergences de facturation sont devenues un probl\u00e8me r\u00e9current. \u00bb<br><br>\u00ab Avec CloudTalk, nous avons enfin de la visibilit\u00e9. Nous pouvons voir quelles \u00e9quipes g\u00e8rent les appels et si elles sont les bonnes pour le poste. Cela nous permet de r\u00e9\u00e9quilibrer les charges de travail. \u00bb<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Ana Pestana<\/cite><p class=\"social-proof-block__position\">Coordinatrice de l&#039;exp\u00e9rience client chez Alura<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">100 %<\/span><span class=\"social-proof-block__statistic-description\">Diminution des plaintes quotidiennes<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">Fluide<\/span><span class=\"social-proof-block__statistic-description\">Int\u00e9grations avec Helpdesk et Freshdesk<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/alura.png\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/alura\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u00ab Nous \u00e9tions bloqu\u00e9s \u00e0 un taux de d\u00e9crochage de 20 \u00e0 30 % avec Aircall. Avec CloudTalk, nous avons atteint 40 \u00e0 50 %. Cela a fait toute la diff\u00e9rence. \u00bb<br><br>\u00ab Nous utilisons beaucoup la fonction de balisage pour suivre o\u00f9 en sont les leads dans l&rsquo;entonnoir. Et le tableau de bord aide chaque repr\u00e9sentant \u00e0 voir o\u00f9 il en est. \u00bb<br><br><br><br><\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Syon Joshi<\/cite><p class=\"social-proof-block__position\">Directeur marketing chez Velu<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">50 %<\/span><span class=\"social-proof-block__statistic-description\">Taux de d\u00e9crochage<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">Totale<\/span><span class=\"social-proof-block__statistic-description\">Visibilit\u00e9 sur la performance des repr\u00e9sentants<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/velu-logo-dark.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/velu\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-faq wp-block-cloudtalk-faq--white wp-block-cloudtalk-faq--has-top-border wp-block-cloudtalk-faq-v2\" data-display-mode=\"section\"><div class=\"faq-block\"><div class=\"faq-block__header\"><h2 class=\"faq-block__title\">Frequently Asked Questions<\/h2><\/div><div class=\"faq-block__items\"><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-104\"><h3 class=\"faq-item__question-text\">En quoi le mod\u00e8le de tarification de CloudTalk diff\u00e8re-t-il de celui de 8&#215;8 ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-104\"><div class=\"faq-item__answer\"><p>8&#215;8 propose un prix de d\u00e9part bas qui triple souvent une fois les frais r\u00e9glementaires et les modules compl\u00e9mentaires inclus. CloudTalk utilise un mod\u00e8le transparent par si\u00e8ge o\u00f9 vous choisissez votre plan de base et ne payez que pour les extras sp\u00e9cifiques dont vous avez besoin. Cette approche modulaire, combin\u00e9e aux <strong><a href=\"https:\/\/www.cloudtalk.io\/fr\/outils-de-centre-dappels\/notes-dappel\/\" target=\"_blank\" rel=\"noreferrer noopener\">notes d&rsquo;appel<\/a><\/strong> et \u00e0 la journalisation automatis\u00e9e, pr\u00e9vient la \u00ab d\u00e9rive des factures \u00bb courante avec les fournisseurs XCaaS h\u00e9rit\u00e9s.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-105\"><h3 class=\"faq-item__question-text\">L&rsquo;IA est-elle incluse dans tous les forfaits CloudTalk ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-105\"><div class=\"faq-item__answer\"><p>CloudTalk propose les <strong><a href=\"https:\/\/www.cloudtalk.io\/fr\/notes-intelligentes-ia\/\" target=\"_blank\" rel=\"noreferrer noopener\">notes intelligentes IA<\/a><\/strong> et les r\u00e9sum\u00e9s automatis\u00e9s en tant que module compl\u00e9mentaire sp\u00e9cialis\u00e9. Il s&rsquo;agit en fait d&rsquo;un avantage majeur par rapport \u00e0 8&#215;8, qui limite ces fonctionnalit\u00e9s \u00e0 ses niveaux de centre de contact les plus \u00e9lev\u00e9s et les plus co\u00fbteux. Avec CloudTalk, vous pouvez ajouter la puissance de l&rsquo;IA \u00e0 n&rsquo;importe quel plan professionnel, obtenant des capacit\u00e9s de <strong><a href=\"https:\/\/www.cloudtalk.io\/transcript-search\/\" target=\"_blank\" rel=\"noreferrer noopener\">recherche de transcriptions<\/a><\/strong> sans \u00eatre contraint \u00e0 un contrat d&rsquo;entreprise.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-106\"><h3 class=\"faq-item__question-text\">CloudTalk peut-il g\u00e9rer un routage d&rsquo;appels global complexe ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-106\"><div class=\"faq-item__answer\"><p>Oui. Bien que 8&#215;8 offre une large couverture, le <strong><a href=\"https:\/\/www.cloudtalk.io\/fr\/concepteur-de-flux-dappels\/\" target=\"_blank\" rel=\"noreferrer noopener\">Designer de flux d&rsquo;appels<\/a><\/strong> bas\u00e9 sur navigateur de CloudTalk facilite consid\u00e9rablement la gestion des <strong><a href=\"https:\/\/www.cloudtalk.io\/fr\/numeros-de-telephone-internationaux-pour-votre-centre-dappels\/\" target=\"_blank\" rel=\"noreferrer noopener\">num\u00e9ros internationaux<\/a><\/strong> et des \u00e9quipes multi-r\u00e9gions. Vous pouvez configurer une logique de routage sophistiqu\u00e9e en quelques minutes, en contournant les panneaux administratifs complexes et h\u00e9rit\u00e9s que les utilisateurs de 8&#215;8 trouvent souvent accablants.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-107\"><h3 class=\"faq-item__question-text\">CloudTalk prend-il en charge les ventes sortantes aussi bien que 8&#215;8 ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-107\"><div class=\"faq-item__answer\"><p>En fait, CloudTalk est sup\u00e9rieur pour les \u00e9quipes ax\u00e9es sur les ventes. 8&#215;8 a \u00e9t\u00e9 con\u00e7u comme un PBX pour la communication interne, tandis que CloudTalk propose un <strong><a href=\"https:\/\/www.cloudtalk.io\/fr\/numeroteur-intelligent\/\" target=\"_blank\" rel=\"noreferrer noopener\">Smart Dialer<\/a><\/strong> et une fonctionnalit\u00e9 <strong><a href=\"https:\/\/www.cloudtalk.io\/fr\/cliquer-pour-appeler\/\" target=\"_blank\" rel=\"noreferrer noopener\">Click-To-Call<\/a><\/strong> sp\u00e9cifiquement con\u00e7us pour augmenter le d\u00e9bit des appels sortants et am\u00e9liorer la vitesse de suivi des leads.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-108\"><h3 class=\"faq-item__question-text\">Pourquoi les \u00e9quipes du march\u00e9 interm\u00e9diaire passent-elles de 8&#215;8 \u00e0 CloudTalk ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-108\"><div class=\"faq-item__answer\"><p>La plupart des \u00e9quipes changent car elles en ont marre de payer pour des fonctionnalit\u00e9s qu&rsquo;elles n&rsquo;utilisent pas et veulent un partenaire de support plus r\u00e9actif. Lorsque vous avez besoin d&rsquo;un <strong><a href=\"https:\/\/www.cloudtalk.io\/fr\/dashboard\/\" target=\"_blank\" rel=\"noreferrer noopener\">tableau de bord<\/a><\/strong> fiable qui vous offre une visibilit\u00e9 en temps r\u00e9el sur la <strong><a href=\"https:\/\/www.cloudtalk.io\/fr\/outils-de-centre-dappels\/rapport-dagent\/\" target=\"_blank\" rel=\"noreferrer noopener\">performance des agents<\/a><\/strong>, l&rsquo;approche cibl\u00e9e de CloudTalk, centr\u00e9e sur le centre de contact, offre un niveau d&rsquo;agilit\u00e9 qu&rsquo;une plateforme XCaaS fragment\u00e9e ne peut \u00e9galer.<\/p><\/div><\/div><\/div><\/div><div class=\"faq-block__cta\"><div class=\"faq-block__cta-image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/Avatar-group.png\" alt=\"\" \/><\/div><div class=\"faq-block__cta-content\"><h3 class=\"faq-block__cta-title\">Vous avez encore des questions ?<\/h3><p class=\"faq-block__cta-description\">Vous ne trouvez pas la r\u00e9ponse que vous cherchez ? Discutez avec notre \u00e9quipe amicale.<\/p><div class=\"faq-block__cta-button\"><a href=\"https:\/\/www.cloudtalk.io\/demo-b\/\" class=\"btn btn-primary\">Nous contacter<\/a><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"demo-ab-block--section wp-block-cloudtalk-demo-ab\"><div class=\"demo-ab-block\"><div class=\"demo-ab-block__hero\"><div class=\"demo-ab-block__hero-content\"><h2 class=\"demo-ab-block__heading\">Pr\u00eat \u00e0 d\u00e9couvrir une qualit\u00e9 d&rsquo;appel sup\u00e9rieure ?<\/h2><p class=\"demo-ab-block__hero-paragraph\">Rejoignez plus de 4 000 entreprises qui font confiance \u00e0 CloudTalk pour leurs appels de vente et de support. D\u00e9couvrez pourquoi CloudTalk offre de meilleurs r\u00e9sultats que 8&#215;8.<\/p><div class=\"demo-ab-block__list-wrapper\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--numbered wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--numbered\"><ol class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">01<\/span>\n                        <div class=\"list-block__content\">\n                                            <\/div>\n        <\/li>\n<\/ol><\/div><\/div><\/div><\/div><\/div><div class=\"demo-ab-block__form-section\"><div class=\"demo-ab-block__form-wrap\"><div class=\"demo-ab-block__form-content demo-form\">\n<div class=\"ct-demo-form\">\n<!--[if lte IE 8]>\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2-legacy.js\"><\/script>\n<![endif]-->\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2.js\"><\/script>\n<script>\n\nlet searchParams = new URLSearchParams(window.location.search);\nsearchParams.has('filled_email');\nlet emailVal = searchParams.get('filled_email');\n\nhbspt.forms.create({\n\tregion: \"na1\",\n\tportalId: \"6195055\",\n\tformId: \"209cca80-551b-4b65-ae93-766d7218210e\",\n    onFormReady: function($form) {\n        $form.attr(\"data-default-form-id\", \"866072\");\n        if(emailVal) {\n            $form.find('input[name=\"email\"]').val(emailVal).change(); \n        }\n    },\n    onFormSubmit: function (form) {\n        window.dataLayer = window.dataLayer || [];\t \n        dataLayer.push({\n            'event': 'demoFormSubmitted',\n            'registrationFirstName': form.find(\"[name=firstname]\").val(),\n            'registrationLastName': form.find(\"[name=lastname]\").val(),\n            'registrationEmail': form.find(\"[name=email]\").val(),\n            'registrationPhoneNumber': 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clip-path=\"url(#clip0_24831_3279_rating_0_3)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"demo-ab-block__rating-card-content\"><p class=\"demo-ab-block__rating-card-label\">Avis<\/p><p class=\"demo-ab-block__rating-card-number\">1 500 +<\/p><\/div><\/div><div class=\"demo-ab-block__rating-card\"><div class=\"demo-ab-block__rating-card-header\"><div class=\"demo-ab-block__rating-card-logos\"><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/capterra.svg\" alt=\"\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><\/div><div class=\"demo-ab-block__rating-card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_1_0)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 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15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_1_2\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_1_3)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_1_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><defs><linearGradient id=\"star-gradient-3n2\" x1=\"0%\" y1=\"0%\" x2=\"100%\" y2=\"0%\"><stop offset=\"0%\" style=\"stop-color:#FDB022;stop-opacity:1\" \/><stop offset=\"50%\" style=\"stop-color:#FDB022;stop-opacity:1\" \/><stop offset=\"50%\" style=\"stop-color:#F5F5F5;stop-opacity:1\" \/><stop offset=\"100%\" style=\"stop-color:#F5F5F5;stop-opacity:1\" \/><\/linearGradient><\/defs><g clip-path=\"url(#clip0_24831_3279_rating_1_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"url(#star-gradient-3n2)\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_1_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"demo-ab-block__rating-card-content\"><p class=\"demo-ab-block__rating-card-label\">Avis<\/p><p class=\"demo-ab-block__rating-card-number\">260 +<\/p><\/div><\/div><div class=\"demo-ab-block__rating-card\"><div class=\"demo-ab-block__rating-card-header\"><div class=\"demo-ab-block__rating-card-logos\"><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/customer-1.png\" alt=\"\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/customer-2.png\" alt=\"\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/customer-3.png\" alt=\"\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><\/div><div class=\"demo-ab-block__rating-card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_2_0)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_2_0\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_2_1)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_2_1\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_2_2)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_2_2\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_2_3)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_2_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_2_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_2_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"demo-ab-block__rating-card-content\"><p class=\"demo-ab-block__rating-card-label\">Clients<\/p><p class=\"demo-ab-block__rating-card-number\">4 000 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17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_1\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_2)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_2\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_3)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"under-navigation-social-proof-block__card-content\"><p class=\"under-navigation-social-proof-block__card-number\">2,500+&nbsp;<\/p><p class=\"under-navigation-social-proof-block__card-label\">Clients<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-seo-hero wp-block-cloudtalk-seo-hero\"><div class=\"sh\"><h1 class=\"sh__title\">Avis sur Five9 2026 :<br>Fonctionnalit\u00e9s, tarifs et avis des utilisateurs<\/h1><p class=\"sh__description\">Vous explorez Five9 ? D\u00e9couvrez ce que les vrais utilisateurs disent de la qualit\u00e9 des appels, des fonctionnalit\u00e9s et du support, et voyez comment CloudTalk se compare.<\/p><div class=\"sh__buttons wp-block-buttons\"><div class=\"wp-block-button btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" class=\"wp-block-button__link wp-element-button\">Obtenir une d\u00e9mo CloudTalk<\/a><\/div><div class=\"wp-block-button btn-ghost btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/alternative-five9\/\" class=\"wp-block-button__link wp-element-button\">Alternatives \u00e0 Five9 \u2192<\/a><\/div><\/div><\/div><\/div>\n\n\n<div class=\"wp-block-cloudtalk-row\" style=\"--column-widths:minmax(0, 280px) minmax(660px, 1fr) minmax(0, 280px);--mobile-order-1:2;--mobile-order-2:3;--mobile-order-3:1\">\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"wp-block-cloudtalk-table-of-contents\" data-level-depth=\"3\" data-total-items=\"3\"><div class=\"toc__heading\">Table of contents<\/div><div class=\"toc__list\"><div class=\"toc__item level-2\"><a href=\"#quest-ce-que-five9\">Qu&#039;est-ce que Five9 ?<\/a><\/div><div class=\"toc__item level-3\"><a href=\"#quelles-sont-les-fonctionnalites-cles-de-five9\">Quelles sont les fonctionnalit\u00e9s cl\u00e9s de Five9 ?<\/a><\/div><div class=\"toc__item level-2\"><a href=\"#ce-que-les-utilisateurs-disent-de-five9\">Ce que les utilisateurs disent de Five9<\/a><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><h2 class=\"wp-block-heading\">Qu&rsquo;est-ce que Five9 ?<\/h2>\n\n<p>Five9 est un leader du CCaaS d&rsquo;entreprise cot\u00e9 en bourse, r\u00e9put\u00e9 pour ses <a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.cloudtalk.io\/fr\/campagnes\/\">Campagnes<\/a> sortantes \u00e0 grand volume. Son acquisition d&rsquo;Acqueon renforce un h\u00e9ritage b\u00e2ti sur une architecture de <a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.cloudtalk.io\/fr\/composeur-parallele\/\">Composeur Parall\u00e8le<\/a> massive, con\u00e7ue pour l&rsquo;ex\u00e9cution de revenus \u00e0 grande \u00e9chelle et la prospection proactive.<\/p>\n\n<p>La suite Genius AI 2025 introduit des <a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.cloudtalk.io\/fr\/agents-vocaux-ia\/\">Agents Vocaux IA<\/a> autonomes et une Gestion de la Qualit\u00e9 Agentique. Utilisant l&rsquo;<a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.cloudtalk.io\/fr\/analyse-des-sentiments\/\">Analyse des Sentiments<\/a> pour g\u00e9n\u00e9rer un ROI, Five9 est un choix de premier ordre pour les centres de contact massifs n\u00e9cessitant un engagement omnicanal complexe.<\/p>\n\n<p>Un minimum de 50 postes et des co\u00fbts tout compris de \u20ac600\/poste excluent de nombreuses \u00e9quipes du march\u00e9 interm\u00e9diaire de l&rsquo;\u00e9cosyst\u00e8me de Five9. Les entreprises en croissance pr\u00e9f\u00e8rent souvent le <a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.cloudtalk.io\/fr\/concepteur-de-flux-dappels\/\">Concepteur de Flux d&rsquo;Appels<\/a> agile et le mod\u00e8le de <a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.cloudtalk.io\/fr\/tarification-de-logiciel-de-centre-dappels\/\">Tarification<\/a> transparent d&rsquo;une solution unifi\u00e9e ax\u00e9e sur le march\u00e9 interm\u00e9diaire.<\/p>\n\n\n<div class=\"wp-block-cloudtalk-summary\"><div class=\"summary-block summary-block--sm\"><h3 id=\"quelles-sont-les-fonctionnalites-cles-de-five9\" class=\"wp-block-heading\">Quelles sont les fonctionnalit\u00e9s cl\u00e9s de Five9 ?<\/h3>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Voix globale de qualit\u00e9 entreprise avec chiffrement SRTP, g\u00e9oredondance et SLA de disponibilit\u00e9 de 99,999 %                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        ACD avec mise en file d&rsquo;attente bas\u00e9e sur les comp\u00e9tences, la priorit\u00e9 et les VIP \u00b7 IVR multi-niveaux et IVR visuel                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Composeurs pr\u00e9dictifs, progressifs, puissants et pr\u00e9visualis\u00e9s \u2014 l&rsquo;h\u00e9ritage sortant de Five9 depuis 2001                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Genius AI : Agents IA (CX agentique), Assistance Agent, R\u00e9sum\u00e9s IA, Transcription en Direct, GenAI Studio, Routage Genius                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Adaptateurs CRM natifs pour Salesforce, ServiceNow, Microsoft Dynamics, Zendesk et Oracle (un inclus)                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Conformit\u00e9 HIPAA, PCI-DSS, SOC 2, GDPR \u00b7 Plus de 1 400 int\u00e9grations partenaires via CX Marketplace                    <\/div>\n                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div><\/div><\/div>\n\n\n<h2 id=\"ce-que-les-utilisateurs-disent-de-five9\" class=\"wp-block-heading\">Ce que les utilisateurs disent de Five9<\/h2>\n\n<p>Bas\u00e9 sur plus de 900 avis v\u00e9rifi\u00e9s de G2, Capterra et Trustpilot<\/p>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--pros wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude0a Ce que les utilisateurs aiment<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    La profondeur de l&rsquo;int\u00e9gration Salesforce est leader sur le march\u00e9 \u2014 les agents travaillent enti\u00e8rement au sein de l&rsquo;interface utilisateur de Salesforce sans changer d&rsquo;\u00e9cran                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Rapports robustes et personnalisables pl\u00e9biscit\u00e9s par les \u00e9valuateurs d&rsquo;entreprise                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    V\u00e9ritable \u00e9volutivit\u00e9 pour les op\u00e9rations \u00e0 grand volume \u2014 Five9 prend en charge des d\u00e9ploiements de plus de 10 000 agents                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Fonctionnalit\u00e9s d&rsquo;IA \u2014 r\u00e9sum\u00e9s, assistance agent, connaissances IA \u2014 bien accueillies \u00e0 l&rsquo;\u00e9chelle de l&rsquo;entreprise                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u00ab J&rsquo;appr\u00e9cie vraiment la fiabilit\u00e9 \u00e0 toute \u00e9preuve et la qualit\u00e9 d&rsquo;appel claire. Nous rencontrons rarement des temps d&rsquo;arr\u00eat, ce qui est absolument crucial pour maintenir notre \u00e9quipe de support op\u00e9rationnelle. \u00bb<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">Vidur S.<\/div><div class=\"quote-block__position\">Responsable des Services Clients Senior<\/div><\/div><\/div><a href=\"https:\/\/www.g2.com\/products\/five9-intelligent-cloud-contact-center-platform\/reviews\/five9-intelligent-cloud-contact-center-platform-review-12663651\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--cons wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude24 Ce que les utilisateurs d\u00e9testent<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    L&rsquo;impl\u00e9mentation prend g\u00e9n\u00e9ralement environ 2 mois \u2014 un investissement important en services professionnels est requis                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Opacit\u00e9 des tarifs et surprise des co\u00fbts \u2014 les prix publi\u00e9s de \u20ac119\u2013\u20ac159 atteignent fr\u00e9quemment \u20ac300\u2013\u20ac600 tout compris                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    D\u00e9connexion automatique apr\u00e8s environ 5 minutes d&rsquo;inactivit\u00e9 \u2014 frustrant pour les agents de support qui g\u00e8rent plusieurs outils                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Complexit\u00e9 de l&rsquo;interface utilisateur de l&rsquo;agent \u2014 d\u00e9crite comme \u00ab pas la plus intuitive \u00bb pour les nouveaux agents lors de l&rsquo;int\u00e9gration                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Minimum de 50 postes simultan\u00e9s \u2014 les \u00e9quipes de moins de 50 agents ne peuvent pas acheter la plateforme                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u00ab J&rsquo;utilise Five9 tous les jours, toute la journ\u00e9e. La stabilit\u00e9 des appels a diminu\u00e9 au cours des derni\u00e8res ann\u00e9es. J&rsquo;utilise Five9 depuis plus de 15 ans et il a consid\u00e9rablement d\u00e9clin\u00e9. Il n&rsquo;y a pas de service client, mis \u00e0 part les r\u00e9ponses de base ; leurs serveurs sont constamment en panne sans avertissement, sans aucune mise \u00e0 jour ni alerte. Si vous avez besoin d&rsquo;une connexion d&rsquo;appel stable, je ne recommanderais jamais Five9. \u00bb<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">Monika Agata G.<\/div><div class=\"quote-block__position\">Utilisateur v\u00e9rifi\u00e9<\/div><\/div><\/div><a href=\"https:\/\/www.g2.com\/products\/five9-intelligent-cloud-contact-center-platform\/reviews\/five9-intelligent-cloud-contact-center-platform-review-11641175\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div style=\"--rcc-slides-per-view: 2;\" class=\"wp-block-cloudtalk-review-card-carousel rcc--post-content wp-block-cloudtalk-review-card-carousel\" data-display-mode=\"post-content\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">De quoi parle-t-on \u00e0 propos de Five9 sur G2 ?<\/h2><p class=\"rcc__description\">D\u00e9couvrez ce que les vrais utilisateurs disent du produit Five9 sur G2 \u2014 des avis honn\u00eates, des exp\u00e9riences r\u00e9elles et des retours d&rsquo;\u00e9quipes qui l&rsquo;ont utilis\u00e9.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"Logo G2\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"3.5 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star review-card__star--half\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><defs><linearGradient id=\"halfStar\"><stop offset=\"55%\" stop-color=\"#F59E0B\"\/><stop offset=\"55%\" stop-color=\"#F5F5F5\"\/><\/linearGradient><\/defs><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"url(#halfStar)\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u00ab J&#039;appr\u00e9cie vraiment la fiabilit\u00e9 \u00e0 toute \u00e9preuve et la qualit\u00e9 d&#039;appel claire. Nous rencontrons rarement des temps d&#039;arr\u00eat, ce qui est absolument crucial pour maintenir notre \u00e9quipe de support op\u00e9rationnelle. \u00bb<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Vidur S.<\/span><span class=\"review-card__tag review-card__tag--gray\">Petite entreprise<\/span><\/div><p class=\"review-card__company\">Nom de l&#039;entreprise<\/p><p class=\"review-card__position\">Responsable des Services Clients Senior<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"Logo G2\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"0.5 out of 5 stars\"><svg class=\"review-card__star review-card__star--half\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><defs><linearGradient id=\"halfStar\"><stop offset=\"55%\" stop-color=\"#F59E0B\"\/><stop offset=\"55%\" stop-color=\"#F5F5F5\"\/><\/linearGradient><\/defs><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"url(#halfStar)\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u00ab Les appels semblent clairs et les rapports sont corrects. Le syst\u00e8me met souvent les utilisateurs en statut \\&quot;non pr\u00eat\\&quot; sans raison. \u00bb<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Bryan F.<\/span><span class=\"review-card__tag review-card__tag--gray\">Entreprise<\/span><\/div><p class=\"review-card__position\">Support technique<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/G2.svg\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"0 out of 5 stars\"><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u00ab Bon processus de vente. Des vendeurs serviables. Ils essaient de vous vendre la plateforme holistique et ils font un excellent travail \u00e0 ce sujet. Une fois que vous acc\u00e9dez \u00e0 la plateforme, vous constatez que ce qui vous a \u00e9t\u00e9 vendu est un mirage. \u00bb<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Jeff L.<\/span><span class=\"review-card__tag review-card__tag--gray\">Entreprise<\/span><\/div><p class=\"review-card__position\">Vice-pr\u00e9sident senior marketing<\/p><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"ci ci--sticky wp-block-cloudtalk-content-item\"><div class=\"ci__header\"><img decoding=\"async\" class=\"ci__icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/Five9-logo-2025-R-blue.png\" alt=\"\" width=\"32\" height=\"32\" loading=\"lazy\" \/><span class=\"ci__name\">Five9<\/span><\/div><div class=\"ci__items\"><div class=\"ci__item\"><span class=\"ci__label\">Fond\u00e9e<\/span><span class=\"ci__value\">2001<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Taille de l&#039;\u00e9quipe<\/span><span class=\"ci__value\">2500-3000 employ\u00e9s<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Couverture<\/span><span class=\"ci__value\">Plus de 150 pays<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Note G2<\/span><span class=\"ci__value\">4.2\/5<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Prix de d\u00e9part<\/span><span class=\"ci__value\">Num\u00e9rique \u20ac119<\/span><\/div><\/div><\/div><\/div>\n<\/div>\n\n\n<div class=\"wp-block-cloudtalk-homepage-hero-section wp-block-cloudtalk-homepage-hero-section\"><div class=\"homepage-hero-section homepage-hero-section--has-top-border\"><div class=\"homepage-hero-section__content\"><div class=\"homepage-hero-section__tags\"><span class=\"homepage-hero-section__tag\"><span>CloudTalk &#8211; #1 AVOXI Alternative<\/span><\/span><span class=\"homepage-hero-section__tag homepage-hero-section__tag--highlighted\"><img loading=\"lazy\" decoding=\"async\" class=\"homepage-hero-section__tag-icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"\" width=\"16\" height=\"16\" \/><span>2025 Winter Leader<\/span><\/span><\/div><div class=\"homepage-hero-section__headline\"><h2>Vous cherchez une alternative \u00e0 Five9 ?<\/h2><\/div><div class=\"homepage-hero-section__description\"><p>D\u00e9couvrez pourquoi 5,500+ entreprises sont pass\u00e9es \u00e0 CloudTalk pour une qualit\u00e9 d&rsquo;appel sup\u00e9rieure et des fonctionnalit\u00e9s bas\u00e9es sur l&rsquo;IA.<\/p><\/div><div class=\"homepage-hero-section__buttons\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" class=\"btn btn-regular btn-secondary\">Obtenir une d\u00e9mo<\/a><a href=\"https:\/\/www.cloudtalk.io\/blog\/tarifs-five9\/\" class=\"btn btn-regular btn-ghost\">Voir la comparaison<\/a><\/div><div class=\"homepage-hero-section__logo-carousel\"><div class=\"wp-block-cloudtalk-logo-carousel wp-block-cloudtalk-logo-carousel\"><\/div><\/div><div class=\"homepage-hero-section__image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Product_Design.png\" alt=\"Hero image\" \/><div class=\"homepage-hero-section__video-blocks\"><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--1\"><div class=\"homepage-hero-section__video-text\">Ajouter des int\u00e9grations favorites<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Integracie_184x60.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--2\"><div class=\"homepage-hero-section__video-text\">Obtenir des num\u00e9ros locaux<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Numbers_184x89.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--3\"><div class=\"homepage-hero-section__video-text\">Ajouter des Agents Vocaux IA<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Video_184x109.mp4\" autoplay loop playsinline muted><\/video><\/div><\/div><\/div><div class=\"homepage-hero-section__feature-highlights\"><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"22\" viewBox=\"0 0 23 22\" fill=\"none\"><path d=\"M14.5 2.5V1M18.4393 3.56066L19.5 2.5M19.5103 7.5H21.0103M20.9506 12C20.4489 17.0533 16.1853 21 11 21C5.47715 21 1 16.5228 1 11C1 5.81465 4.94668 1.5511 10 1.04938M11 7H15V11M14.6197 7C12.2653 10.3276 8.38636 12.5 4 12.5C2.9971 12.5 2.02072 12.3864 1.08302 12.1715\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Mieux not\u00e9 sur G2<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Constamment tr\u00e8s bien not\u00e9 sur G2, CloudTalk aide les \u00e9quipes \u00e0 d\u00e9marrer plus rapidement, \u00e0 \u00e9viter la complexit\u00e9 et \u00e0 s&rsquo;appuyer sur un syst\u00e8me t\u00e9l\u00e9phonique qui fonctionne comme pr\u00e9vu d\u00e8s le premier jour.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 16C12.866 16 16 12.866 16 9C16 5.13401 12.866 2 9 2C5.13401 2 2 5.13401 2 9C2 12.866 5.13401 16 9 16Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M15 22C18.866 22 22 18.866 22 15C22 11.134 18.866 8 15 8C11.134 8 8 11.134 8 15C8 18.866 11.134 22 15 22Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Plus de 100 int\u00e9grations<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Vos outils CRM, de helpdesk et de vente communiquent d\u00e9j\u00e0 entre eux. CloudTalk se joint \u00e0 la conversation et la rend bien plus productive.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M2.68675 15.6451L4.59494 14.5435C4.6983 14.4839 4.8196 14.4631 4.9369 14.4851L8.6914 15.1878C8.99995 15.2455 9.28478 15.008 9.28338 14.6941L9.26876 11.4045C9.26836 11.3151 9.29193 11.2272 9.33701 11.15L11.2317 7.90621C11.3303 7.73739 11.3215 7.52658 11.2091 7.3666L8.01892 2.82568M19.0002 4.85905C13.5002 7.50004 16.5 11 17.5002 11.5C19.3773 12.4384 21.9876 12.5 21.9876 12.5C21.9958 12.3344 22 12.1677 22 12C22 6.47715 17.5228 2 12 2C6.47715 2 2 6.47715 2 12C2 17.5228 6.47715 22 12 22C12.1677 22 12.3344 21.9959 12.5 21.9877M16.7578 21.9398L13.591 13.591L21.9398 16.7578L18.2376 18.2376L16.7578 21.9398Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Couverture dans plus de 160 pays<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>De la porte d&rsquo;\u00e0 c\u00f4t\u00e9 aux quatre coins du monde, CloudTalk maintient vos appels clairs, locaux et pr\u00eats \u00e0 \u00e9voluer avec votre entreprise.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<section class=\"cs cs--bg-gradient-to-blue cs--layout-stacked wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">CloudTalk vs Five9 : Comparaison d\u00e9taill\u00e9e<\/h2><p class=\"cs__description\">D\u00e9couvrez comment CloudTalk offre des performances sup\u00e9rieures l\u00e0 o\u00f9 cela compte le plus<\/p><\/div><\/div>\n<div class=\"cs__content\"><div class=\"wp-block-cloudtalk-before-after-table\"><div class=\"bat__table\"><div class=\"bat__row bat__row--header\"><div class=\"bat__cell bat__cell--label\"><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__column-header\">Five9<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__column-header\">CloudTalk<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Accessibilit\u00e9<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Minimum de 50 postes simultan\u00e9s publi\u00e9. Les \u00e9quipes de moins de ~50 agents ne peuvent pas acheter la plateforme.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">\u00c9volue d&#039;un utilisateur \u00e0 l&#039;\u00e9chelle de l&#039;entreprise. Pas de nombre minimum de postes, pas de frais g\u00e9n\u00e9raux de contractualisation r\u00e9serv\u00e9s aux grandes entreprises.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Co\u00fbt total de possession<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Prix affich\u00e9 \u20ac119\u2013\u20ac159\/poste. Co\u00fbt total de possession r\u00e9aliste tout compris de \u20ac300\u2013\u20ac600\/poste une fois que les d\u00e9passements d&#039;IA, WEM, PS et l&#039;impl\u00e9mentation s&#039;accumulent.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Plan Lite \u00e0 \u20ac19 avec une approche plus modulaire, vous permettant de ne payer que pour l&#039;IA avanc\u00e9e ou la puissance de num\u00e9rotation que votre \u00e9quipe utilise r\u00e9ellement.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">D\u00e9lai de rentabilisation<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Impl\u00e9mentation d&#039;environ 2 mois selon l&#039;analyse des \u00e9valuateurs G2. Des services professionnels sont r\u00e9guli\u00e8rement requis pour le lancement.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">La plupart des \u00e9quipes configurent le CRM, cr\u00e9ent des flux d&#039;appels et prennent des appels en direct en une seule apr\u00e8s-midi. Pleinement op\u00e9rationnel en une semaine.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Fiabilit\u00e9 vocale<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Connexions interrompues, probl\u00e8mes audio, donn\u00e9es d&#039;appel perdues. Capterra signale \u00e9galement des pannes logicielles.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Infrastructure VoIP mondiale multi-op\u00e9rateurs optimis\u00e9e pour une qualit\u00e9 d&#039;appel de centre de contact dans plus de 160 pays.<\/span><\/div><\/div><\/div><div class=\"bat__slider\" aria-label=\"Comparison cards\"><div class=\"bat__slider-track\"><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Accessibilit\u00e9<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Five9:<\/strong> Minimum de 50 postes simultan\u00e9s publi\u00e9. Les \u00e9quipes de moins de ~50 agents ne peuvent pas acheter la plateforme.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> \u00c9volue d&#039;un utilisateur \u00e0 l&#039;\u00e9chelle de l&#039;entreprise. Pas de nombre minimum de postes, pas de frais g\u00e9n\u00e9raux de contractualisation r\u00e9serv\u00e9s aux grandes entreprises.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Co\u00fbt total de possession<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Five9:<\/strong> Prix affich\u00e9 \u20ac119\u2013\u20ac159\/poste. Co\u00fbt total de possession r\u00e9aliste tout compris de \u20ac300\u2013\u20ac600\/poste une fois que les d\u00e9passements d&#039;IA, WEM, PS et l&#039;impl\u00e9mentation s&#039;accumulent.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Plan Lite \u00e0 \u20ac19 avec une approche plus modulaire, vous permettant de ne payer que pour l&#039;IA avanc\u00e9e ou la puissance de num\u00e9rotation que votre \u00e9quipe utilise r\u00e9ellement.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">D\u00e9lai de rentabilisation<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Five9:<\/strong> Impl\u00e9mentation d&#039;environ 2 mois selon l&#039;analyse des \u00e9valuateurs G2. Des services professionnels sont r\u00e9guli\u00e8rement requis pour le lancement.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> La plupart des \u00e9quipes configurent le CRM, cr\u00e9ent des flux d&#039;appels et prennent des appels en direct en une seule apr\u00e8s-midi. Pleinement op\u00e9rationnel en une semaine.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Fiabilit\u00e9 vocale<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Five9:<\/strong> Connexions interrompues, probl\u00e8mes audio, donn\u00e9es d&#039;appel perdues. Capterra signale \u00e9galement des pannes logicielles.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Infrastructure VoIP mondiale multi-op\u00e9rateurs optimis\u00e9e pour une qualit\u00e9 d&#039;appel de centre de contact dans plus de 160 pays.<\/span><\/div><\/div><\/div><div class=\"bat__slider-dots\" role=\"tablist\" aria-label=\"Slide navigation\"><\/div><\/div><\/div><\/div>\n<\/div><\/section>\n\n<section class=\"cs cs--bg-white cs--layout-inline cs--has-top-border wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">Pourquoi choisir CloudTalk plut\u00f4t que Five9<\/h2><p class=\"cs__description\">Les six fonctionnalit\u00e9s que les clients d&rsquo;AVOXI nous disent avoir souhait\u00e9 avoir d\u00e8s le premier jour.<\/p><\/div><\/div>\n<div class=\"cs__content\"><div style=\"--fcg-cols: 3\" class=\"fcg wp-block-cloudtalk-feature-card-grid\"><div class=\"fcg__grid\"><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M22 21V19C22 17.1362 20.7252 15.5701 19 15.126M15.5 3.29076C16.9659 3.88415 18 5.32131 18 7C18 8.67869 16.9659 10.1159 15.5 10.7092M17 21C17 19.1362 17 18.2044 16.6955 17.4693C16.2895 16.4892 15.5108 15.7105 14.5307 15.3045C13.7956 15 12.8638 15 11 15H8C6.13623 15 5.20435 15 4.46927 15.3045C3.48915 15.7105 2.71046 16.4892 2.30448 17.4693C2 18.2044 2 19.1362 2 21M13.5 7C13.5 9.20914 11.7091 11 9.5 11C7.29086 11 5.5 9.20914 5.5 7C5.5 4.79086 7.29086 3 9.5 3C11.7091 3 13.5 4.79086 13.5 7Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Adapt\u00e9 au march\u00e9 interm\u00e9diaire<\/h3><p class=\"fc__desc\">Le minimum de 50 postes de Five9 exclut les petites \u00e9quipes, les for\u00e7ant \u00e0 g\u00e9rer une complexit\u00e9 d&rsquo;entreprise dont elles n&rsquo;ont pas besoin. CloudTalk offre des fonctionnalit\u00e9s compl\u00e8tes de <a href=\"https:\/\/www.cloudtalk.io\/user-management\/\" target=\"_blank\" rel=\"noreferrer noopener\">gestion des utilisateurs<\/a> et de centre de contact sans minimum de postes obligatoire, vous permettant de ne payer que pour les effectifs que vous avez r\u00e9ellement.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M13.5295 8.35186C12.9571 8.75995 12.2566 9 11.5 9C9.567 9 8 7.433 8 5.5C8 3.567 9.567 2 11.5 2C12.753 2 13.8522 2.65842 14.4705 3.64814M6 20.0872H8.61029C8.95063 20.0872 9.28888 20.1277 9.61881 20.2086L12.3769 20.8789C12.9753 21.0247 13.5988 21.0388 14.2035 20.9214L17.253 20.3281C18.0585 20.1712 18.7996 19.7854 19.3803 19.2205L21.5379 17.1217C22.154 16.5234 22.154 15.5524 21.5379 14.9531C20.9832 14.4134 20.1047 14.3527 19.4771 14.8103L16.9626 16.6449C16.6025 16.9081 16.1643 17.0498 15.7137 17.0498H13.2855L14.8311 17.0498C15.7022 17.0498 16.4079 16.3633 16.4079 15.5159V15.2091C16.4079 14.5055 15.9156 13.892 15.2141 13.7219L12.8286 13.1417C12.4404 13.0476 12.0428 13 11.6431 13C10.6783 13 8.93189 13.7988 8.93189 13.7988L6 15.0249M20 6.5C20 8.433 18.433 10 16.5 10C14.567 10 13 8.433 13 6.5C13 4.567 14.567 3 16.5 3C18.433 3 20 4.567 20 6.5ZM2 14.6L2 20.4C2 20.9601 2 21.2401 2.10899 21.454C2.20487 21.6422 2.35785 21.7951 2.54601 21.891C2.75992 22 3.03995 22 3.6 22H4.4C4.96005 22 5.24008 22 5.45399 21.891C5.64215 21.7951 5.79513 21.6422 5.89101 21.454C6 21.2401 6 20.9601 6 20.4V14.6C6 14.0399 6 13.7599 5.89101 13.546C5.79513 13.3578 5.64215 13.2049 5.45399 13.109C5.24008 13 4.96005 13 4.4 13L3.6 13C3.03995 13 2.75992 13 2.54601 13.109C2.35785 13.2049 2.20487 13.3578 2.10899 13.546C2 13.7599 2 14.0399 2 14.6Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Tarification transparente par poste<\/h3><p class=\"fc__desc\">Alors que les co\u00fbts cach\u00e9s de Five9 pour les d\u00e9passements d&rsquo;IA et l&rsquo;impl\u00e9mentation peuvent atteindre \u20ac600\/poste, CloudTalk propose des plans forfaitaires qui incluent les <a href=\"https:\/\/www.cloudtalk.io\/fr\/outils-de-centre-dappels\/appels-simultanes-illimites-dans-un-systeme-telephonique-base-sur-linformatique-dematerialisee\/\" target=\"_blank\" rel=\"noreferrer noopener\">appels simultan\u00e9s illimit\u00e9s<\/a>. Vous obtenez les fonctionnalit\u00e9s de base sans les surprises bas\u00e9es sur la consommation ou les frais de service professionnels courants dans les contrats d&rsquo;entreprise.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 17.5H3.5M6.5 12H2M9 6.5H4M17 3L10.4036 12.235C10.1116 12.6438 9.96562 12.8481 9.97194 13.0185C9.97744 13.1669 10.0486 13.3051 10.1661 13.3958C10.3011 13.5 10.5522 13.5 11.0546 13.5H16L15 21L21.5964 11.765C21.8884 11.3562 22.0344 11.1519 22.0281 10.9815C22.0226 10.8331 21.9514 10.6949 21.8339 10.6042C21.6989 10.5 21.4478 10.5 20.9454 10.5H16L17 3Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Op\u00e9rationnel en jours, pas en mois<\/h3><p class=\"fc__desc\">Les d\u00e9ploiements Five9 n\u00e9cessitent en moyenne deux mois d&rsquo;analyse et de formation technique. CloudTalk utilise l&rsquo;<a href=\"https:\/\/www.cloudtalk.io\/fr\/automatisation-du-flux-de-travail\/\" target=\"_blank\" rel=\"noreferrer noopener\">automatisation des flux de travail<\/a> et des connecteurs CRM natifs pour rendre les \u00e9quipes op\u00e9rationnelles en une seule semaine, \u00e9vitant les longs cycles de lancement d&rsquo;entreprise qui retardent votre rapidit\u00e9 de g\u00e9n\u00e9ration de revenus.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M14.0497 6C15.0264 6.19057 15.924 6.66826 16.6277 7.37194C17.3314 8.07561 17.8091 8.97326 17.9997 9.95M14.0497 2C16.0789 2.22544 17.9713 3.13417 19.4159 4.57701C20.8606 6.01984 21.7717 7.91101 21.9997 9.94M10.2266 13.8631C9.02506 12.6615 8.07627 11.3028 7.38028 9.85323C7.32041 9.72854 7.29048 9.66619 7.26748 9.5873C7.18576 9.30695 7.24446 8.96269 7.41447 8.72526C7.46231 8.65845 7.51947 8.60129 7.63378 8.48698C7.98338 8.13737 8.15819 7.96257 8.27247 7.78679C8.70347 7.1239 8.70347 6.26932 8.27247 5.60643C8.15819 5.43065 7.98338 5.25585 7.63378 4.90624L7.43891 4.71137C6.90747 4.17993 6.64174 3.91421 6.35636 3.76987C5.7888 3.4828 5.11854 3.4828 4.55098 3.76987C4.2656 3.91421 3.99987 4.17993 3.46843 4.71137L3.3108 4.86901C2.78117 5.39863 2.51636 5.66344 2.31411 6.02348C2.08969 6.42298 1.92833 7.04347 1.9297 7.5017C1.93092 7.91464 2.01103 8.19687 2.17124 8.76131C3.03221 11.7947 4.65668 14.6571 7.04466 17.045C9.43264 19.433 12.295 21.0575 15.3284 21.9185C15.8928 22.0787 16.1751 22.1588 16.588 22.16C17.0462 22.1614 17.6667 22 18.0662 21.7756C18.4263 21.5733 18.6911 21.3085 19.2207 20.7789L19.3783 20.6213C19.9098 20.0898 20.1755 19.8241 20.3198 19.5387C20.6069 18.9712 20.6069 18.3009 20.3198 17.7333C20.1755 17.448 19.9098 17.1822 19.3783 16.6508L19.1835 16.4559C18.8339 16.1063 18.6591 15.9315 18.4833 15.8172C17.8204 15.3862 16.9658 15.3862 16.3029 15.8172C16.1271 15.9315 15.9523 16.1063 15.6027 16.4559C15.4884 16.5702 15.4313 16.6274 15.3644 16.6752C15.127 16.8453 14.7828 16.904 14.5024 16.8222C14.4235 16.7992 14.3612 16.7693 14.2365 16.7094C12.7869 16.0134 11.4282 15.0646 10.2266 13.8631Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Fiabilit\u00e9 vocale prouv\u00e9e<\/h3><p class=\"fc__desc\">La qualit\u00e9 des appels est une plainte majeure des utilisateurs de Five9, avec des rapports de connexions interrompues et de latence audio. CloudTalk utilise une infrastructure mondiale multi-op\u00e9rateurs dans plus de 160 pays pour fournir des <a href=\"https:\/\/www.cloudtalk.io\/fr\/numeros-de-telephone-internationaux-pour-votre-centre-dappels\/\" target=\"_blank\" rel=\"noreferrer noopener\">num\u00e9ros internationaux<\/a> avec une stabilit\u00e9 sup\u00e9rieure, garantissant \u00e0 vos agents des conversations de qualit\u00e9 professionnelle.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 9V6C9 4.34315 7.65685 3 6 3C4.34315 3 3 4.34315 3 6C3 7.65685 4.34315 9 6 9H9ZM9 9V15M9 9H15M9 15V18C9 19.6569 7.65685 21 6 21C4.34315 21 3 19.6569 3 18C3 16.3431 4.34315 15 6 15H9ZM9 15H15M15 15H18C19.6569 15 21 16.3431 21 18C21 19.6569 19.6569 21 18 21C16.3431 21 15 19.6569 15 18V15ZM15 15V9M15 9V6C15 4.34315 16.3431 3 18 3C19.6569 3 21 4.34315 21 6C21 7.65685 19.6569 9 18 9H15Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Intelligence IA illimit\u00e9e<\/h3><p class=\"fc__desc\">Five9 restreint l&rsquo;IA avanc\u00e9e \u00e0 ses niveaux les plus chers et limite l&rsquo;utilisation \u00e0 3 000 minutes. CloudTalk fournit la <a href=\"https:\/\/www.cloudtalk.io\/fr\/outils-de-centre-dappels\/transcription-des-appels\/\" target=\"_blank\" rel=\"noreferrer noopener\">transcription d&rsquo;appels<\/a> et des r\u00e9sum\u00e9s automatis\u00e9s pour 100 % de vos appels, int\u00e9grant directement les informations dans votre CRM sans limitation par minute.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M11.2827 3.45332C11.5131 2.98638 11.6284 2.75291 11.7848 2.67831C11.9209 2.61341 12.0791 2.61341 12.2152 2.67831C12.3717 2.75291 12.4869 2.98638 12.7174 3.45332L14.9041 7.88328C14.9721 8.02113 15.0061 8.09006 15.0558 8.14358C15.0999 8.19096 15.1527 8.22935 15.2113 8.25662C15.2776 8.28742 15.3536 8.29854 15.5057 8.32077L20.397 9.03571C20.9121 9.11099 21.1696 9.14863 21.2888 9.27444C21.3925 9.38389 21.4412 9.5343 21.4215 9.68377C21.3988 9.85558 21.2124 10.0372 20.8395 10.4004L17.3014 13.8464C17.1912 13.9538 17.136 14.0076 17.1004 14.0715C17.0689 14.128 17.0487 14.1902 17.0409 14.2545C17.0321 14.3271 17.0451 14.403 17.0711 14.5547L17.906 19.4221C17.994 19.9355 18.038 20.1922 17.9553 20.3445C17.8833 20.477 17.7554 20.57 17.6071 20.5975C17.4366 20.6291 17.2061 20.5078 16.7451 20.2654L12.3724 17.9658C12.2361 17.8942 12.168 17.8584 12.0962 17.8443C12.0327 17.8318 11.9673 17.8318 11.9038 17.8443C11.832 17.8584 11.7639 17.8942 11.6277 17.9658L7.25492 20.2654C6.79392 20.5078 6.56341 20.6291 6.39297 20.5975C6.24468 20.57 6.11672 20.477 6.04474 20.3445C5.962 20.1922 6.00603 19.9355 6.09407 19.4221L6.92889 14.5547C6.95491 14.403 6.96793 14.3271 6.95912 14.2545C6.95132 14.1902 6.93111 14.128 6.89961 14.0715C6.86402 14.0076 6.80888 13.9538 6.69859 13.8464L3.16056 10.4004C2.78766 10.0372 2.60121 9.85558 2.57853 9.68377C2.55879 9.5343 2.60755 9.38389 2.71125 9.27444C2.83044 9.14863 3.08797 9.11099 3.60304 9.03571L8.49431 8.32077C8.64642 8.29854 8.72248 8.28742 8.78872 8.25662C8.84736 8.22935 8.90016 8.19096 8.94419 8.14358C8.99391 8.09006 9.02793 8.02113 9.09597 7.88328L11.2827 3.45332Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Interface moderne et intuitive<\/h3><p class=\"fc__desc\">L&rsquo;architecture h\u00e9rit\u00e9e de Five9 n\u00e9cessite des connaissances informatiques sp\u00e9cialis\u00e9es pour g\u00e9rer une logique de routage complexe. L&rsquo;interface utilisateur moderne de CloudTalk et son constructeur <a href=\"https:\/\/www.cloudtalk.io\/fr\/quest-que-livr-serveur-vocal-interactif\/\" target=\"_blank\" rel=\"noreferrer noopener\">de r\u00e9ponse vocale interactive (IVR)<\/a> intuitif remettent le contr\u00f4le du syst\u00e8me entre les mains des managers non techniques, r\u00e9duisant ainsi la friction quotidienne pour les administrateurs et les agents.<\/p><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/section>\n\n<div style=\"--rcc-slides-per-view: 2;\" class=\"wp-block-cloudtalk-review-card-carousel rcc--has-top-border wp-block-cloudtalk-review-card-carousel\" data-display-mode=\"section\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">Entreprises ayant adopt\u00e9 CloudTalk<\/h2><p class=\"rcc__description\">Des r\u00e9sultats concrets d&rsquo;entreprises r\u00e9elles qui ont franchi le pas \u2014 et ne l&rsquo;ont jamais regrett\u00e9.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u00ab Sur l&rsquo;ancienne plateforme, il n&rsquo;y avait pas de cr\u00e9ation automatique de tickets. Nous devions v\u00e9rifier manuellement les journaux pour voir quels appels avaient \u00e9t\u00e9 manqu\u00e9s et s&rsquo;ils avaient \u00e9t\u00e9 suivis. Il \u00e9tait difficile de suivre exactement combien d&rsquo;appels nous avions manqu\u00e9s ou r\u00e9ussi \u00e0 traiter. \u00bb<br><br>\u00ab Une fois que nous sommes pass\u00e9s \u00e0 CloudTalk, nos appels manqu\u00e9s ont chut\u00e9 de 23 %. Ce n&rsquo;est pas seulement un chiffre ; ce sont des clients avec qui nous pouvons entrer en contact avant qu&rsquo;il ne soit trop tard. \u00bb<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Ayif Amrullah<\/cite><p class=\"social-proof-block__position\">Responsable des op\u00e9rations fournisseurs chez Aspire<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">23 %<\/span><span class=\"social-proof-block__statistic-description\">Diminution des appels manqu\u00e9s<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">50 %<\/span><span class=\"social-proof-block__statistic-description\">QA plus rapide avec les analyses<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/aspire-logo-dark.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/aspire\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u00ab Nous n&rsquo;avions pas de donn\u00e9es fiables. Les rapports ne correspondaient pas, les appels n&rsquo;\u00e9taient pas enregistr\u00e9s correctement, et m\u00eame les \u00e9carts de facturation sont devenus un probl\u00e8me r\u00e9current. \u00bb<br><br>\u00ab Avec CloudTalk, nous avons enfin de la visibilit\u00e9. Nous pouvons voir quelles \u00e9quipes traitent les appels et si ce sont les bonnes pour le travail. Cela nous permet de r\u00e9\u00e9quilibrer les charges de travail. \u00bb<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Ana Pestana<\/cite><p class=\"social-proof-block__position\">Coordinatrice exp\u00e9rience client chez Alura<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">100 %<\/span><span class=\"social-proof-block__statistic-description\">Baisse des plaintes quotidiennes<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">Fluides<\/span><span class=\"social-proof-block__statistic-description\">Int\u00e9grations avec Helpdesk et Freshdesk<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/alura.png\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/alura\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u00ab Nous \u00e9tions bloqu\u00e9s \u00e0 un taux de d\u00e9crochage de 20 \u00e0 30 % avec Aircall. Avec CloudTalk, nous avons atteint 40 \u00e0 50 %. Cela a fait toute la diff\u00e9rence. \u00bb<br><br>\u00ab Nous utilisons beaucoup la fonction de balisage pour suivre o\u00f9 se trouvent les prospects dans l&rsquo;entonnoir. Et le tableau de bord aide chaque repr\u00e9sentant \u00e0 voir o\u00f9 il en est. \u00bb<br><br><br><br><\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Syon Joshi<\/cite><p class=\"social-proof-block__position\">Directeur marketing chez Velu<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">50 %<\/span><span class=\"social-proof-block__statistic-description\">Taux de d\u00e9crochage<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">Totale<\/span><span class=\"social-proof-block__statistic-description\">Visibilit\u00e9 sur la performance des repr\u00e9sentants<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/velu-logo-dark.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/velu\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-faq wp-block-cloudtalk-faq--white wp-block-cloudtalk-faq--has-top-border wp-block-cloudtalk-faq-v2\" data-display-mode=\"section\"><div class=\"faq-block\"><div class=\"faq-block__header\"><h2 class=\"faq-block__title\">Frequently Asked Questions<\/h2><\/div><div class=\"faq-block__items\"><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-114\"><h3 class=\"faq-item__question-text\">Pourquoi Five9 exige-t-il un minimum de 50 postes ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-114\"><div class=\"faq-item__answer\"><p>Five9 est une plateforme ax\u00e9e sur les entreprises, con\u00e7ue pour une complexit\u00e9 op\u00e9rationnelle massive. Le seuil de 50 postes existe parce que leur mod\u00e8le repose sur un processus d&rsquo;impl\u00e9mentation g\u00e9r\u00e9 et des services professionnels qui ne sont pas adapt\u00e9s aux petites \u00e9quipes. Pour les entreprises avec moins d&rsquo;agents, le mod\u00e8le de tarification d&rsquo;un sp\u00e9cialiste du march\u00e9 interm\u00e9diaire offre beaucoup plus de flexibilit\u00e9 sans exigences de postes obligatoires.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-115\"><h3 class=\"faq-item__question-text\">Que comprennent les offres group\u00e9es num\u00e9riques et de base de Five9 ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-115\"><div class=\"faq-item__answer\"><p>L&rsquo;offre group\u00e9e num\u00e9rique \u00e0 \u20ac119 est limit\u00e9e aux canaux non vocaux comme le chat et l&rsquo;e-mail. L&rsquo;offre group\u00e9e de base \u00e0 \u20ac159 ajoute la voix mais limite les fonctionnalit\u00e9s d&rsquo;IA \u00e0 un plafond de 3 000 minutes par poste. Les \u00e9quipes \u00e0 forte croissance pr\u00e9f\u00e8rent souvent un <a href=\"https:\/\/www.cloudtalk.io\/?page_id=296734\" target=\"_blank\" rel=\"noreferrer noopener\">composeur pr\u00e9dictif<\/a> ou un <a href=\"https:\/\/www.cloudtalk.io\/fr\/composeur-parallele\/\" target=\"_blank\" rel=\"noreferrer noopener\">composeur parall\u00e8le<\/a> qui s&rsquo;adapte \u00e0 leur volume plut\u00f4t que de faire face \u00e0 des d\u00e9passements bas\u00e9s sur la consommation \u00e0 chaque appel.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-116\"><h3 class=\"faq-item__question-text\">Combien de temps prend g\u00e9n\u00e9ralement une impl\u00e9mentation Five9 ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-116\"><div class=\"faq-item__answer\"><p>Le d\u00e9ploiement de Five9 est un programme \u00e0 l&rsquo;\u00e9chelle de l&rsquo;entreprise qui n\u00e9cessite en moyenne deux mois de configuration et de formation. Si votre \u00e9quipe a besoin d&rsquo;\u00eatre op\u00e9rationnelle rapidement, un <a href=\"https:\/\/www.cloudtalk.io\/fr\/concepteur-de-flux-dappels\/\" target=\"_blank\" rel=\"noreferrer noopener\">concepteur de flux d&rsquo;appels<\/a> bas\u00e9 sur navigateur et des connecteurs CRM natifs peuvent vous permettre de prendre des appels en direct en une seule semaine plut\u00f4t qu&rsquo;en un trimestre complet.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-117\"><h3 class=\"faq-item__question-text\">Comment l&rsquo;int\u00e9gration de CloudTalk avec Salesforce se compare-t-elle \u00e0 celle de Five9 ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-117\"><div class=\"faq-item__answer\"><p>Five9 offre une architecture tr\u00e8s approfondie, ax\u00e9e sur Salesforce, adapt\u00e9e aux environnements d&rsquo;entreprise massifs. CloudTalk propose une <a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-de-votre-systeme-telephonique-dans-salesforce\/\" target=\"_blank\" rel=\"noreferrer noopener\">int\u00e9gration Salesforce<\/a> native<br>qui prend en charge le <a href=\"https:\/\/www.cloudtalk.io\/fr\/cliquer-pour-appeler\/\" target=\"_blank\" rel=\"noreferrer noopener\">Clic-pour-appeler<\/a> et la synchronisation des donn\u00e9es en temps r\u00e9el, couvrant les flux de travail essentiels pour la plupart des \u00e9quipes du march\u00e9 interm\u00e9diaire sans le co\u00fbt d&rsquo;impl\u00e9mentation \u00e0 six chiffres.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-118\"><h3 class=\"faq-item__question-text\">Pourquoi les \u00e9quipes du march\u00e9 interm\u00e9diaire choisissent-elles CloudTalk plut\u00f4t que Five9 ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-118\"><div class=\"faq-item__answer\"><p>Le changement se produit g\u00e9n\u00e9ralement lorsque les \u00e9quipes atteignent le seuil de 50 postes ou souhaitent \u00e9viter les minutes d&rsquo;IA plafonn\u00e9es. La plupart des organisations pr\u00e9f\u00e8rent les <a href=\"https:\/\/www.cloudtalk.io\/fr\/notes-intelligentes-ia\/\" target=\"_blank\" rel=\"noreferrer noopener\">notes intelligentes IA<\/a><br>et les <a href=\"https:\/\/www.cloudtalk.io\/fr\/balises-de-resume-d-appel-automatique\/\" target=\"_blank\" rel=\"noreferrer noopener\">balises de r\u00e9sum\u00e9 d&rsquo;appel automatiques<\/a> qui s&rsquo;appliquent \u00e0 100 % de leurs appels, ainsi qu&rsquo;une interface agile qui ne n\u00e9cessite pas de fonction informatique d\u00e9di\u00e9e pour la gestion.<\/p><\/div><\/div><\/div><\/div><div class=\"faq-block__cta\"><div class=\"faq-block__cta-image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/Avatar-group.png\" alt=\"\" \/><\/div><div class=\"faq-block__cta-content\"><h3 class=\"faq-block__cta-title\">Vous avez encore des questions ?<\/h3><p class=\"faq-block__cta-description\">Vous ne trouvez pas la r\u00e9ponse que vous cherchez ? Discutez avec notre \u00e9quipe amicale.<\/p><div class=\"faq-block__cta-button\"><a href=\"https:\/\/www.cloudtalk.io\/demo-b\/\" class=\"btn btn-primary\">Nous contacter<\/a><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"demo-ab-block--section wp-block-cloudtalk-demo-ab\"><div class=\"demo-ab-block\"><div class=\"demo-ab-block__hero\"><div class=\"demo-ab-block__hero-content\"><h2 class=\"demo-ab-block__heading\">Pr\u00eat \u00e0 d\u00e9couvrir une qualit\u00e9 d&rsquo;appel sup\u00e9rieure ?<\/h2><p class=\"demo-ab-block__hero-paragraph\">Rejoignez plus de 4 000 entreprises qui font confiance \u00e0 CloudTalk pour leurs appels de vente et d&rsquo;assistance. D\u00e9couvrez pourquoi CloudTalk offre de meilleurs r\u00e9sultats que Five9.<\/p><div class=\"demo-ab-block__list-wrapper\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--numbered wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--numbered\"><ol class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">01<\/span>\n                        <div class=\"list-block__content\">\n                                            <\/div>\n        <\/li>\n<\/ol><\/div><\/div><\/div><\/div><\/div><div class=\"demo-ab-block__form-section\"><div class=\"demo-ab-block__form-wrap\"><div class=\"demo-ab-block__form-content demo-form\">\n<div class=\"ct-demo-form\">\n<!--[if lte IE 8]>\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2-legacy.js\"><\/script>\n<![endif]-->\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2.js\"><\/script>\n<script>\n\nlet searchParams = new URLSearchParams(window.location.search);\nsearchParams.has('filled_email');\nlet emailVal = searchParams.get('filled_email');\n\nhbspt.forms.create({\n\tregion: \"na1\",\n\tportalId: \"6195055\",\n\tformId: \"209cca80-551b-4b65-ae93-766d7218210e\",\n    onFormReady: function($form) {\n        $form.attr(\"data-default-form-id\", \"866072\");\n        if(emailVal) {\n            $form.find('input[name=\"email\"]').val(emailVal).change(); \n        }\n    },\n    onFormSubmit: function (form) {\n        window.dataLayer = window.dataLayer || [];\t \n        dataLayer.push({\n            'event': 'demoFormSubmitted',\n            'registrationFirstName': form.find(\"[name=firstname]\").val(),\n            'registrationLastName': form.find(\"[name=lastname]\").val(),\n            'registrationEmail': form.find(\"[name=email]\").val(),\n            'registrationPhoneNumber': 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class=\"demo-ab-block__rating-card-number\">1 500+<\/p><\/div><\/div><div class=\"demo-ab-block__rating-card\"><div class=\"demo-ab-block__rating-card-header\"><div class=\"demo-ab-block__rating-card-logos\"><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/capterra.svg\" alt=\"\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><\/div><div class=\"demo-ab-block__rating-card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_1_0)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 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1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"url(#star-gradient-3n2)\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_1_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"demo-ab-block__rating-card-content\"><p class=\"demo-ab-block__rating-card-label\">Avis<\/p><p class=\"demo-ab-block__rating-card-number\">260+<\/p><\/div><\/div><div class=\"demo-ab-block__rating-card\"><div class=\"demo-ab-block__rating-card-header\"><div class=\"demo-ab-block__rating-card-logos\"><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/customer-1.png\" alt=\"\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/customer-2.png\" alt=\"\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/customer-3.png\" alt=\"\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><\/div><div class=\"demo-ab-block__rating-card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_2_0)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_2_0\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_2_1)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_2_1\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_2_2)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_2_2\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_2_3)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_2_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g 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