[{"id":336607,"date":"2026-07-10T18:09:57","date_gmt":"2026-07-10T16:09:57","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/?page_id=336607"},"modified":"2026-07-10T18:10:13","modified_gmt":"2026-07-10T16:10:13","slug":"systeme-telephonique-logistique","status":"publish","type":"page","link":"https:\/\/www.cloudtalk.io\/fr\/systeme-telephonique-logistique\/","title":{"rendered":"Solution de syst\u00e8me t\u00e9l\u00e9phonique pour la logistique et le transport"},"content":{"rendered":"<div class=\"wp-block-cloudtalk-form-reviews-hero\"><div class=\"form-reviews-hero-block\"><div class=\"form-reviews-hero-block__hero\"><div class=\"form-reviews-hero-block__hero-content\"><div class=\"form-reviews-hero-block__reviews\"><div class=\"form-reviews-hero-block__review\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/02\/G2_Logo.svg\" alt=\"\" class=\"form-reviews-hero-block__review-icon\" \/><div class=\"form-reviews-hero-block__stars\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/02\/star-icon-full.svg\" alt=\"\" class=\"form-reviews-hero-block__star\" \/><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/02\/star-icon-full.svg\" alt=\"\" class=\"form-reviews-hero-block__star\" \/><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/02\/star-icon-full.svg\" alt=\"\" class=\"form-reviews-hero-block__star\" \/><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/02\/star-icon-full.svg\" alt=\"\" class=\"form-reviews-hero-block__star\" \/><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/02\/start-icon-half.svg\" alt=\"\" class=\"form-reviews-hero-block__star\" \/><\/div><span class=\"form-reviews-hero-block__review-number\">1,702 + Avis<\/span><\/div><div class=\"form-reviews-hero-block__review\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/02\/Capterra_Logo.svg\" alt=\"\" class=\"form-reviews-hero-block__review-icon\" \/><div class=\"form-reviews-hero-block__stars\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/02\/star-icon-full.svg\" alt=\"\" class=\"form-reviews-hero-block__star\" \/><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/02\/star-icon-full.svg\" alt=\"\" class=\"form-reviews-hero-block__star\" \/><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/02\/star-icon-full.svg\" alt=\"\" class=\"form-reviews-hero-block__star\" \/><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/02\/star-icon-full.svg\" alt=\"\" class=\"form-reviews-hero-block__star\" \/><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/02\/start-icon-half.svg\" alt=\"\" class=\"form-reviews-hero-block__star\" \/><\/div><span class=\"form-reviews-hero-block__review-number\">260 + Avis<\/span><\/div><div class=\"form-reviews-hero-block__review form-reviews-hero-block__review--mobile\">1,970 + Avis<\/div><\/div><h1 class=\"form-reviews-hero-block__heading\">Acc\u00e9l\u00e9rez la distribution<\/h1><p class=\"form-reviews-hero-block__hero-paragraph\">Restez en contact avec vos chauffeurs, suivez vos exp\u00e9ditions et communiquez avec vos clients dans le monde entier, le tout \u00e0 partir d&rsquo;une solution centralis\u00e9e.&nbsp;&nbsp;<\/p><div class=\"form-reviews-hero-block__buttons wp-block-buttons\"><div class=\"wp-block-button\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" class=\"wp-block-button__link wp-element-button\">Contacter les ventes<\/a><\/div><div class=\"wp-block-button is-style-ghost\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\" class=\"wp-block-button__link wp-element-button\">Essayez gratuitement<\/a><\/div><\/div><\/div><\/div><div class=\"form-reviews-hero-block__form-section\"><div class=\"form-reviews-hero-block__form-wrap\"><div class=\"wp-block-group wave\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p><strong>Bonjour !<\/strong> Remplissez le formulaire ; cela ne prend qu&rsquo;une minute.<\/p><figure class=\"wp-block-video\"><video autoplay loop muted src=\"\/wp-content\/uploads\/2026\/01\/video-wave-hanka3.mp4\" playsinline><\/video><\/figure><\/div><\/div><div class=\"form-reviews-hero-block__form-content\">\n<div class=\"ct-demo-form\">\n<!--[if lte IE 8]>\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2-legacy.js\"><\/script>\n<![endif]-->\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2.js\"><\/script>\n<script>\n\nlet searchParams = new URLSearchParams(window.location.search);\nsearchParams.has('filled_email');\nlet emailVal = searchParams.get('filled_email');\n\nhbspt.forms.create({\n\tregion: \"na1\",\n\tportalId: \"6195055\",\n\tformId: \"209cca80-551b-4b65-ae93-766d7218210e\",\n    onFormReady: function($form) {\n        $form.attr(\"data-default-form-id\", \"866072\");\n        if(emailVal) {\n            $form.find('input[name=\"email\"]').val(emailVal).change(); \n        }\n    },\n    onFormSubmit: function (form) {\n        window.dataLayer = window.dataLayer || [];\t \n        dataLayer.push({\n            'event': 'demoFormSubmitted',\n            'registrationFirstName': form.find(\"[name=firstname]\").val(),\n            'registrationLastName': form.find(\"[name=lastname]\").val(),\n            'registrationEmail': form.find(\"[name=email]\").val(),\n            'registrationPhoneNumber': form.find(\"[name=phone]\").val(),\n            'registrationUserNumber': form.find(\"[name=demo__users]\").find(\":selected\").val()\n        });\n    }\n});\n<\/script>\n<\/div>\n\n<div class=\"ct-referral-form\">\n<script>\n  hbspt.forms.create({\n    portalId: \"6195055\",\n    formId: \"6a618028-e42d-4ae6-bc9b-002fc38cc18a\",\n    region: \"na1\"\n  });\n<\/script>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-social-proof-grid social-proof-grid--clean\"><p class=\"social-proof-grid__heading\">Adopt\u00e9 par plus de 30 000 professionnels de la vente et du support pour dynamiser et am\u00e9liorer les conversations<\/p><div class=\"social-proof-grid__grid\"><div class=\"social-proof-grid__item\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/05\/BrandUber-SizeL-BackgroundDefault-Transparent-Case-StudyOff-HoverOff.png\" class=\"social-proof-grid__logo\" alt=\"\" \/><\/div><div class=\"social-proof-grid__item social-proof-grid__item--has-link\"><a href=\"https:\/\/www.cloudtalk.io\/revolut-customer-story\/\" class=\"social-proof-grid__link\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/05\/BrandRevolut-SizeL-BackgroundDefault-Transparent-Case-StudyOff-HoverOff.png\" class=\"social-proof-grid__logo\" alt=\"\" \/><span class=\"social-proof-grid__case-study-label\">\u00c9tude de cas<\/span><\/a><\/div><div class=\"social-proof-grid__item\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/05\/BrandDHL-SizeL-BackgroundDefault-Transparent-Case-StudyOff-HoverOff.png\" class=\"social-proof-grid__logo\" alt=\"\" \/><\/div><div class=\"social-proof-grid__item social-proof-grid__item--has-link\"><a href=\"https:\/\/www.cloudtalk.io\/glovo-customer-story\/\" class=\"social-proof-grid__link\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/05\/BrandGlovo-SizeL-BackgroundDefault-Transparent-Case-StudyOff-HoverOff.png\" class=\"social-proof-grid__logo\" alt=\"\" \/><span class=\"social-proof-grid__case-study-label\">\u00c9tude de cas<\/span><\/a><\/div><div class=\"social-proof-grid__item\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/05\/BrandMercedens-SizeL-BackgroundDefault-Transparent-Case-StudyOff-HoverOff.png\" class=\"social-proof-grid__logo\" alt=\"\" \/><\/div><div class=\"social-proof-grid__item social-proof-grid__item--has-link\"><a href=\"https:\/\/www.cloudtalk.io\/nokia-customer-story\/\" class=\"social-proof-grid__link\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/05\/BrandNokia-SizeL-BackgroundDefault-Transparent-Case-StudyOff-HoverOff.png\" class=\"social-proof-grid__logo\" alt=\"\" \/><span class=\"social-proof-grid__case-study-label\">\u00c9tude de cas<\/span><\/a><\/div><div class=\"social-proof-grid__item social-proof-grid__item--has-link\"><a href=\"https:\/\/www.cloudtalk.io\/planradar-customer-story\/\" class=\"social-proof-grid__link\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/05\/BrandPlanradar-SizeL-BackgroundDefault-Transparent-Case-StudyOff-HoverOff.png\" class=\"social-proof-grid__logo\" alt=\"\" \/><span class=\"social-proof-grid__case-study-label\">\u00c9tude de cas<\/span><\/a><\/div><div class=\"social-proof-grid__item social-proof-grid__item--has-link\"><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/swile\/\" class=\"social-proof-grid__link\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/BrandSwile-SizeL-BackgroundDefault-White-Case-StudyOff-HoverOff.png\" class=\"social-proof-grid__logo\" alt=\"\" \/><span class=\"social-proof-grid__case-study-label\">\u00c9tude de cas<\/span><\/a><\/div><div class=\"social-proof-grid__item social-proof-grid__item--has-link\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/customer-stories\/bit2me\/\" class=\"social-proof-grid__link\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/06\/BrandBit2Me-SizeL-BackgroundDefault-Transparent-Case-StudyOff-HoverOff.png\" class=\"social-proof-grid__logo\" alt=\"\" \/><span class=\"social-proof-grid__case-study-label\">\u00c9tude de cas<\/span><\/a><\/div><div class=\"social-proof-grid__item\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/05\/BrandHostinger-SizeL-BackgroundDefault-Transparent-Case-StudyOff-HoverOff.png\" class=\"social-proof-grid__logo\" alt=\"\" \/><\/div><div class=\"social-proof-grid__item social-proof-grid__item--has-link\"><a href=\"https:\/\/www.cloudtalk.io\/coachhub-customer-story\/\" class=\"social-proof-grid__link\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/05\/BrandCoachHub-SizeL-BackgroundDefault-Transparent-Case-StudyOff-HoverOff.png\" class=\"social-proof-grid__logo\" alt=\"\" \/><span class=\"social-proof-grid__case-study-label\">\u00c9tude de cas<\/span><\/a><\/div><div class=\"social-proof-grid__item social-proof-grid__item--has-link\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/customer-stories\/pipedrive\/\" class=\"social-proof-grid__link\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/11\/BrandPipedrive-SizeL-BackgroundDefault-Transparent-Case-StudyOff-HoverOff.png\" class=\"social-proof-grid__logo\" alt=\"\" \/><span class=\"social-proof-grid__case-study-label\">\u00c9tude de cas<\/span><\/a><\/div><div class=\"social-proof-grid__item social-proof-grid__item--has-link\"><a href=\"https:\/\/www.cloudtalk.io\/poliglota-case-study\/\" class=\"social-proof-grid__link\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/05\/Brandpoliglota-SizeL-BackgroundDefault-Transparent-Case-StudyOff-HoverOff.png\" class=\"social-proof-grid__logo\" alt=\"\" \/><span class=\"social-proof-grid__case-study-label\">\u00c9tude de cas<\/span><\/a><\/div><div class=\"social-proof-grid__item social-proof-grid__item--has-link\"><a href=\"https:\/\/www.cloudtalk.io\/customer-story-finom\/\" class=\"social-proof-grid__link\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/BrandFinom-SizeL-BackgroundDefault-Transparent-Case-StudyOff-HoverOff.png\" class=\"social-proof-grid__logo\" alt=\"\" \/><span class=\"social-proof-grid__case-study-label\">\u00c9tude de cas<\/span><\/a><\/div><div class=\"social-proof-grid__item\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/05\/BrandMyHeritage-SizeL-BackgroundDefault-Transparent-Case-StudyOff-HoverOff.png\" class=\"social-proof-grid__logo\" alt=\"\" \/><\/div><div class=\"social-proof-grid__item social-proof-grid__item--has-link\"><a href=\"https:\/\/www.cloudtalk.io\/boataround-customer-story\/\" class=\"social-proof-grid__link\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/05\/BrandBoataround-SizeL-BackgroundDefault-Transparent-Case-StudyOff-HoverOff.png\" class=\"social-proof-grid__logo\" alt=\"\" \/><span class=\"social-proof-grid__case-study-label\">\u00c9tude de cas<\/span><\/a><\/div><\/div><\/div>\n\n<section class=\"cs cs--bg-white cs--layout-stacked cs--has-columns cs--align-center cs--reverse-mobile cs--has-top-border wp-block-cloudtalk-content-section\"><div class=\"cs__container\">\n<div class=\"cs__content\">\n<div class=\"wp-block-cloudtalk-content-section-column\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"670\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople03_05-1024x670.png\" alt=\"\" class=\"wp-image-221144\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople03_05-1024x670.png 1024w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople03_05-300x196.png 300w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople03_05-768x503.png 768w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople03_05-1134x742.png 1134w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople03_05-654x428.png 654w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople03_05-424x277.png 424w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople03_05-173x113.png 173w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople03_05-88x58.png 88w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople03_05.png 1296w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-content-section-column\"><h3 class=\"wp-block-heading\">Augmentez le ROI de <143 % avec le Click-to-Call<\/h3>\n\n<p class=\"wp-block-paragraph\">Ne perdez plus le temps de vos agents avec des t\u00e2ches r\u00e9p\u00e9titives. Contactez les clients en un clic depuis n&rsquo;importe quel site avec le C2C, personnalisez les interactions avec les informations de votre&nbsp;<a href=\"https:\/\/www.cloudtalk.io\/fr\/fonctions\/\" data-type=\"link\" data-id=\"https:\/\/www.cloudtalk.io\/features\/\">historique d&rsquo;appels<\/a>, et augmentez votre retour sur investissement de 143 % au cours du processus.&nbsp;<\/p>\n\n<div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__stars\" aria-label=\"5 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u00ab Ce que j&#039;appr\u00e9cie le plus, c&#039;est que vous pouvez facilement connecter l&#039;outil \u00e0 n&#039;importe quel CRM. Nous travaillons avec Pipedrive et, \u00e0 partir de l\u00e0, il suffit d&#039;un clic pour appeler nos clients avec CloudTalk. Et le plus important : cela fonctionne tout le temps. \u00bb<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Aaron S.<\/span><\/div><p class=\"review-card__position\">Fondateur<\/p><\/div><\/div><\/div>\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\">Contacter les ventes<\/a><\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/section>\n\n<section class=\"cs cs--bg-white cs--layout-stacked cs--has-columns cs--align-center cs--has-top-border wp-block-cloudtalk-content-section\"><div class=\"cs__container\">\n<div class=\"cs__content\">\n<div class=\"wp-block-cloudtalk-content-section-column\"><h3 class=\"wp-block-heading\">Optimisez l&rsquo;efficacit\u00e9 avec des informations en temps r\u00e9el<\/h3>\n\n<p class=\"wp-block-paragraph\">Les feuilles de calcul et les donn\u00e9es sont la base de tout op\u00e9rateur logistique. Assurez-vous que vous et votre personnel avez acc\u00e8s \u00e0 des informations vitales et \u00e0 des aper\u00e7us en temps r\u00e9el avec les&nbsp;<a href=\"https:\/\/www.cloudtalk.io\/fr\/logiciel-de-centre-dappels-avec-statistiques\/\" data-type=\"link\" data-id=\"https:\/\/www.cloudtalk.io\/analytics\/\">analyses de CloudTalk<\/a>. Cr\u00e9ez des tableaux de bord personnalis\u00e9s, exportez des rapports en un clic et optimisez vos processus.<\/p>\n\n<div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__stars\" aria-label=\"5 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u00ab Facile \u00e0 configurer et tr\u00e8s convivial. Il a \u00e9t\u00e9 rapide \u00e0 mettre en place et n&#039;a pas n\u00e9cessit\u00e9 de connaissances techniques sp\u00e9cifiques. Il dispose d&#039;int\u00e9grations pr\u00e9-construites avec la plupart des outils CRM, y compris Zendesk. La qualit\u00e9 des appels est excellente, m\u00eame vers la Chine o\u00f9 la plupart des concurrents ne parviennent pas \u00e0 fournir un service satisfaisant. Leur \u00e9quipe de support client est \u00e9galement tr\u00e8s utile. \u00bb<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Bela B.<\/span><\/div><p class=\"review-card__position\">Petite entreprise<\/p><\/div><\/div><\/div>\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button btn-xl\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\">Contacter les ventes<\/a><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-content-section-column\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"670\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionOffices02_02-1-1024x670.png\" alt=\"\" class=\"wp-image-221170\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionOffices02_02-1-1024x670.png 1024w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionOffices02_02-1-300x196.png 300w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionOffices02_02-1-768x503.png 768w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionOffices02_02-1-1134x742.png 1134w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionOffices02_02-1-654x428.png 654w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionOffices02_02-1-424x277.png 424w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionOffices02_02-1-173x113.png 173w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionOffices02_02-1-88x58.png 88w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionOffices02_02-1.png 1296w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/section>\n\n<div class=\"ctac--brand wp-block-cloudtalk-cta-centered\"><div class=\"ctac__container\"><div class=\"ctac__content\"><div class=\"ctac__text\"><h2 class=\"ctac__heading\">Amplifiez le potentiel humain<\/h2><p class=\"ctac__description\">Les informations bas\u00e9es sur l&rsquo;IA de CloudTalk vous font gagner des heures de travail chaque semaine. Automatisez les processus, identifiez les pr\u00e9f\u00e9rences des clients et \u00e9valuez facilement l&rsquo;efficacit\u00e9 de vos strat\u00e9gies CX. Tirez parti de l&rsquo;IA pour vraiment conna\u00eetre votre entreprise.<\/p><\/div><div class=\"ctac__actions\"><a class=\"btn ctac__btn\" href=\"https:\/\/www.cloudtalk.io\/fr\/conversation-intelligente-alimentee-par-lia\/\">Obtenez des informations commerciales gr\u00e2ce \u00e0 l&#039;IA<\/a><\/div><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-feature-highlights wp-block-cloudtalk-feature-highlights--white wp-block-cloudtalk-feature-highlights--has-top-border\"><div class=\"wp-block-cloudtalk-feature-highlights__content\"><h2 class=\"wp-block-cloudtalk-feature-highlights__title\">Comment les entreprises utilisent les syst\u00e8mes<br>t\u00e9l\u00e9phoniques logistiques<\/h2><\/div><div class=\"wp-block-cloudtalk-feature-highlights__features\"><div class=\"wp-block-cloudtalk-feature-highlights__feature-item\"><h4 class=\"feature-title\">Rationalisez les op\u00e9rations d&rsquo;exp\u00e9dition<\/h4><p class=\"feature-description\">Donnez \u00e0 vos r\u00e9partiteurs les outils pour passer et recevoir des appels plus efficacement. Coordonnez les horaires de ramassage et de livraison, attribuez les chauffeurs aux itin\u00e9raires et fournissez des mises \u00e0 jour en temps r\u00e9el.<\/p><\/div><div class=\"wp-block-cloudtalk-feature-highlights__feature-item\"><h4 class=\"feature-title\">Am\u00e9liorez la communication avec les fournisseurs<\/h4><p class=\"feature-description\">Permettez \u00e0 vos \u00e9quipes d&rsquo;approvisionnement d&rsquo;appeler les fournisseurs pour passer des commandes, discuter des prix ou de la disponibilit\u00e9, et g\u00e9rer les niveaux de stock. Assurez une communication claire et fiable pour des op\u00e9rations de cha\u00eene d&rsquo;approvisionnement fluides avec un syst\u00e8me t\u00e9l\u00e9phonique logistique.<\/p><\/div><div class=\"wp-block-cloudtalk-feature-highlights__feature-item\"><h4 class=\"feature-title\">Simplifiez la coordination d&rsquo;entrep\u00f4t<\/h4><p class=\"feature-description\">Tirez parti des capacit\u00e9s de travail \u00e0 distance de la VoIP et permettez une communication fluide entre les responsables d&rsquo;entrep\u00f4t, les pr\u00e9parateurs, les emballeurs et le personnel d&rsquo;exp\u00e9dition. Assurez un traitement efficace des commandes et une gestion des stocks.<\/p><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-card-carousel-section wp-block-cloudtalk-card-carousel-section--testimonial\"><div class=\"wp-block-cloudtalk-card-carousel-section__container\"><div class=\"wp-block-cloudtalk-card-carousel-section__header\"><div class=\"wp-block-cloudtalk-card-carousel-section__header-content\"><h2 class=\"wp-block-cloudtalk-card-carousel-section__title\">Nous avons aid\u00e9 des milliers d&rsquo;entreprises internationales \u00e0<\/h2><p class=\"wp-block-cloudtalk-card-carousel-section__description\">\u00c9tudes de cas de clients qui construisent plus rapidement.<\/p><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__header-buttons\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\" class=\"btn btn-ghost\">Essayez gratuitement<\/a><a href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" class=\"btn btn-primary\">Contacter les ventes<\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__cards-preview\"><div class=\"wp-block-cloudtalk-card-carousel-section__slider\"><div class=\"wp-block-cloudtalk-card-carousel-section__slides\"><div class=\"wp-block-cloudtalk-card-carousel-section__slides-inner\"><div class=\"wp-block-cloudtalk-card-carousel-section__card\" style=\"--card-color: #017737;\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/pipedrive-logo-1.svg\" alt=\"\" \/><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-content\"><h3 class=\"wp-block-cloudtalk-card-carousel-section__card-title\">Un moteur de vente mondial aliment\u00e9 par des conversations connect\u00e9es<\/h3><p class=\"wp-block-cloudtalk-card-carousel-section__card-description\">\u00ab\u00a0Les transcriptions et les analyses AI de CloudTalk facilitent le suivi des ratios de conversation, de la profondeur de la d\u00e9couverte et des performances r\u00e9gionales, le tout sans n\u00e9cessiter de formation formelle pour commencer.\u00a0\u00bb<\/p><div class=\"wp-block-cloudtalk-card-carousel-section__card-author\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-name\">Marta Santos<\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-position\">Chef d&#039;\u00e9quipe SDR, Pipedrive<\/div><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/pipedrive\/\" class=\"wp-block-cloudtalk-card-carousel-section__card-button\">Lire l&#039;\u00e9tude de cas <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M5.83301 14.1667L14.1663 5.83334M14.1663 5.83334H5.83301M14.1663 5.83334V14.1667\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card\" style=\"--card-color: #292e36;\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/02\/revolut-logo.svg\" alt=\"\" \/><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-content\"><h3 class=\"wp-block-cloudtalk-card-carousel-section__card-title\">R\u00e9volutionner l&rsquo;efficacit\u00e9 de Revolut et \u00e9conomiser plus de 40 heures<\/h3><p class=\"wp-block-cloudtalk-card-carousel-section__card-description\">\u00ab\u00a0Gr\u00e2ce \u00e0 la fiabilit\u00e9 de CloudTalk, nous avons pu am\u00e9liorer les performances des \u00e9quipes de vente et conclure plus d&rsquo;affaires que nous n&rsquo;aurions jamais pu l&rsquo;imaginer.\u00a0\u00bb<\/p><div class=\"wp-block-cloudtalk-card-carousel-section__card-author\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-name\">Jamie Devlin<\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-position\">Chef des op\u00e9rations<\/div><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/revolut\/\" class=\"wp-block-cloudtalk-card-carousel-section__card-button\">Lire l&#039;\u00e9tude de cas <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M5.83301 14.1667L14.1663 5.83334M14.1663 5.83334H5.83301M14.1663 5.83334V14.1667\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card\" style=\"--card-color: #235af6;\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/02\/Nokia-logo.svg\" alt=\"\" \/><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-content\"><h3 class=\"wp-block-cloudtalk-card-carousel-section__card-title\">Augmentation de la productivit\u00e9 de 200 agents d&rsquo;assistance \u00e0 la client\u00e8le<\/h3><p class=\"wp-block-cloudtalk-card-carousel-section__card-description\">\u00ab\u00a0Gr\u00e2ce \u00e0 l&rsquo;outil d&rsquo;analyse de CloudTalk, j&rsquo;ai d\u00e9sormais une vue d&rsquo;ensemble de toutes les \u00e9tapes du processus. Nous pouvons trouver des \u00e9carts et acqu\u00e9rir une bien meilleure compr\u00e9hension de nos \u00e9quipes.\u00a0\u00bb<\/p><div class=\"wp-block-cloudtalk-card-carousel-section__card-author\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-name\">Nelly Donnelly<\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-position\">Gestionnaire de la prestation de services<\/div><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/nokia\/\" class=\"wp-block-cloudtalk-card-carousel-section__card-button\">Lire l&#039;\u00e9tude de cas <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M5.83301 14.1667L14.1663 5.83334M14.1663 5.83334H5.83301M14.1663 5.83334V14.1667\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card\" style=\"--card-color: #e3b14b;\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/02\/glovo-logo-1.svg\" alt=\"\" \/><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-content\"><h3 class=\"wp-block-cloudtalk-card-carousel-section__card-title\">L&rsquo;\u00e9quipe d&rsquo;assistance \u00e0 la client\u00e8le de Glovo est \u00e0 l&rsquo;origine du succ\u00e8s de l&rsquo;entreprise<\/h3><p class=\"wp-block-cloudtalk-card-carousel-section__card-description\">\u00ab\u00a0CloudTalk a am\u00e9lior\u00e9 les co\u00fbts et l&rsquo;efficacit\u00e9 de notre \u00e9quipe. La fonction de script nous permet de diriger les appels de mani\u00e8re beaucoup plus syst\u00e9matique.\u00a0\u00bb<\/p><div class=\"wp-block-cloudtalk-card-carousel-section__card-author\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-name\">Yohann Bensadoun<\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-position\">Croissance de l&#039;offre mondiale<\/div><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/glovo\/\" class=\"wp-block-cloudtalk-card-carousel-section__card-button\">Lire l&#039;\u00e9tude de cas <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M5.83301 14.1667L14.1663 5.83334M14.1663 5.83334H5.83301M14.1663 5.83334V14.1667\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__arrows\"><button class=\"wp-block-cloudtalk-card-carousel-section__arrow wp-block-cloudtalk-card-carousel-section__arrow--prev\" aria-label=\"Previous\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M15 18L9 12L15 6\" stroke=\"#717680\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"wp-block-cloudtalk-card-carousel-section__arrow wp-block-cloudtalk-card-carousel-section__arrow--next\" aria-label=\"Next\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9 18L15 12L9 6\" stroke=\"#717680\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-features-grid\"><div class=\"wp-block-cloudtalk-features-grid__container\"><div class=\"wp-block-cloudtalk-features-grid__content\"><p class=\"wp-block-cloudtalk-features-grid__subtitle\">Fonctionnalit\u00e9s<\/p><h2 class=\"wp-block-cloudtalk-features-grid__title\">Autres fonctionnalit\u00e9s<br>qui pourraient vous int\u00e9resser<\/h2><\/div><div class=\"wp-block-cloudtalk-features-grid__items\"><div class=\"wp-block-cloudtalk-features-grid__item\"><div class=\"wp-block-cloudtalk-features-grid__item-header\"><div class=\"wp-block-cloudtalk-features-grid__item-icon\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2023\/10\/icon-text-messages-featured.svg\" alt=\"\" \/><\/div><\/div><div class=\"wp-block-cloudtalk-features-grid__item-content\"><h4 class=\"wp-block-cloudtalk-features-grid__item-title\">Messages texte (SMS)<\/h4><p class=\"wp-block-cloudtalk-features-grid__item-description\">Gagnez du temps et faites des messages texte un \u00e9l\u00e9ment crucial de votre bo\u00eete \u00e0 outils en les incluant dans le parcours client.<\/p><a href=\"https:\/\/www.cloudtalk.io\/fr\/messages-sms\/\" class=\"btn btn-tertiary-color\">En savoir plus <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M4.16626 10H15.8333M15.8333 10L10.4163 4.58334M15.8333 10L10.4163 15.4167\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><div class=\"wp-block-cloudtalk-features-grid__item\"><div class=\"wp-block-cloudtalk-features-grid__item-header\"><div class=\"wp-block-cloudtalk-features-grid__item-icon\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2023\/10\/icon-workflow-automation-featured.svg\" alt=\"\" \/><\/div><\/div><div class=\"wp-block-cloudtalk-features-grid__item-content\"><h4 class=\"wp-block-cloudtalk-features-grid__item-title\">Automatisation des flux de travail<\/h4><p class=\"wp-block-cloudtalk-features-grid__item-description\">Gagnez du temps pour votre \u00e9quipe et maximisez l&rsquo;efficacit\u00e9 en \u00e9liminant les t\u00e2ches r\u00e9p\u00e9titives gr\u00e2ce \u00e0 des flux de travail automatis\u00e9s personnalis\u00e9s.<\/p><a href=\"https:\/\/www.cloudtalk.io\/fr\/automatisation-du-flux-de-travail\/\" class=\"btn btn-tertiary-color\">En savoir plus <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M4.16626 10H15.8333M15.8333 10L10.4163 4.58334M15.8333 10L10.4163 15.4167\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><div class=\"wp-block-cloudtalk-features-grid__item\"><div class=\"wp-block-cloudtalk-features-grid__item-header\"><div class=\"wp-block-cloudtalk-features-grid__item-icon\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2023\/10\/icon-number-porting-featured.svg\" alt=\"\" \/><\/div><\/div><div class=\"wp-block-cloudtalk-features-grid__item-content\"><h4 class=\"wp-block-cloudtalk-features-grid__item-title\">Portabilit\u00e9 des num\u00e9ros<\/h4><p class=\"wp-block-cloudtalk-features-grid__item-description\">Transf\u00e9rez facilement d&rsquo;anciens num\u00e9ros professionnels de plus de 50 pays et maintenez vos connexions et votre identit\u00e9 d&rsquo;entreprise.<\/p><a href=\"https:\/\/www.cloudtalk.io\/fr\/portage-de-numeros\/\" class=\"btn btn-tertiary-color\">En savoir plus <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M4.16626 10H15.8333M15.8333 10L10.4163 4.58334M15.8333 10L10.4163 15.4167\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><div class=\"wp-block-cloudtalk-features-grid__item\"><div class=\"wp-block-cloudtalk-features-grid__item-header\"><div class=\"wp-block-cloudtalk-features-grid__item-icon\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2023\/10\/icon-voicemail-featured.svg\" alt=\"\" \/><\/div><\/div><div class=\"wp-block-cloudtalk-features-grid__item-content\"><h4 class=\"wp-block-cloudtalk-features-grid__item-title\">Messagerie vocale<\/h4><p class=\"wp-block-cloudtalk-features-grid__item-description\">Maintenez une exp\u00e9rience client personnalis\u00e9e en dehors des heures ouvrables ou lorsque votre \u00e9quipe est occup\u00e9e par d&rsquo;autres appels.<\/p><a href=\"https:\/\/www.cloudtalk.io\/fr\/messagerie-vocale-pour-votre-systeme-telephonique-virtuel\/\" class=\"btn btn-tertiary-color\">En savoir plus <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M4.16626 10H15.8333M15.8333 10L10.4163 4.58334M15.8333 10L10.4163 15.4167\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"ctac--brand wp-block-cloudtalk-cta-centered\"><div class=\"ctac__container\"><div class=\"ctac__content\"><div class=\"ctac__text\"><h2 class=\"ctac__heading\">CloudTalk est une solution ax\u00e9e sur les donn\u00e9es pour une exp\u00e9rience client exceptionnelle, et l&rsquo;intelligence en est un \u00e9l\u00e9ment cl\u00e9.<\/h2><p class=\"ctac__description\">Planifiez une d\u00e9mo aujourd&rsquo;hui et constatez par vous-m\u00eame.<\/p><\/div><div class=\"ctac__actions\"><a class=\"btn ctac__btn\" href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\">Planifier une d\u00e9mo<\/a><\/div><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-faq wp-block-cloudtalk-faq--white wp-block-cloudtalk-faq-v2\" data-display-mode=\"section\"><div class=\"faq-block\"><div class=\"faq-block__header\"><h2 class=\"faq-block__title\">Questions fr\u00e9quemment pos\u00e9es<\/h2><\/div><div class=\"faq-block__items\"><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-6\"><h3 class=\"faq-item__question-text\">Quelle est la meilleure fa\u00e7on de communiquer en logistique ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-6\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">La <a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/limportance-de-la-communication-dentreprise-definition-types-et-conseils\/\">communication<\/a> est un \u00e9l\u00e9ment essentiel de la logistique, et elle joue un r\u00f4le vital pour garantir que les marchandises et les produits sont livr\u00e9s \u00e0 temps et en bon \u00e9tat. En logistique, une communication efficace implique le partage d&rsquo;informations pr\u00e9cises entre les diff\u00e9rentes parties prenantes de la cha\u00eene d&rsquo;approvisionnement, y compris les fournisseurs, les fabricants, les distributeurs et les clients.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-7\"><h3 class=\"faq-item__question-text\">La communication est-elle un \u00e9l\u00e9ment de la logistique ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-7\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">Oui, la communication est l&rsquo;un des \u00e9l\u00e9ments cl\u00e9s de la logistique. Une <a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/limportance-de-la-communication-dentreprise-definition-types-et-conseils\/\">communication efficace<\/a> aide \u00e0 garantir que toutes les parties prenantes de la logistique sont sur la m\u00eame longueur d&rsquo;onde et que les marchandises et les produits sont livr\u00e9s de mani\u00e8re efficace et rentable.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-8\"><h3 class=\"faq-item__question-text\">Quels sont des exemples de logistique ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-8\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">La logistique fait r\u00e9f\u00e9rence \u00e0 la planification, \u00e0 la mise en \u0153uvre et au contr\u00f4le du mouvement des marchandises et des produits, des fournisseurs aux clients. Les exemples d&rsquo;activit\u00e9s logistiques comprennent le transport, la gestion des stocks, l&rsquo;entreposage et l&rsquo;ex\u00e9cution des commandes. La logistique est essentielle pour les entreprises qui d\u00e9pendent du mouvement efficace des marchandises et des produits pour r\u00e9pondre \u00e0 la demande des clients et maintenir la rentabilit\u00e9.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-9\"><h3 class=\"faq-item__question-text\">Quels sont les 4 types de logistique ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-9\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">Il existe quatre principaux types de logistique : la logistique entrante, la logistique sortante, la logistique inverse et la logistique tierce. <br>\u2013 La logistique entrante implique le d\u00e9placement des mat\u00e9riaux et des marchandises des fournisseurs vers les fabricants. <br>\u2013 La logistique sortante implique le mouvement des produits finis des fabricants vers les clients. <br>\u2013 La logistique inverse g\u00e8re le retour des produits des clients vers les fabricants. <br>\u2013 La logistique tierce implique l&rsquo;externalisation des fonctions logistiques \u00e0 des prestataires tiers.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-10\"><h3 class=\"faq-item__question-text\">Qu&rsquo;est-ce que le service client logistique ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-10\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">Le service client logistique fait r\u00e9f\u00e9rence \u00e0 la fourniture d&rsquo;un excellent service client tout au long du processus logistique, de la passation de commande \u00e0 la livraison. Cela implique de s&rsquo;assurer que les clients re\u00e7oivent des informations pr\u00e9cises et opportunes sur leurs commandes, que leurs produits sont livr\u00e9s \u00e0 temps et en bon \u00e9tat, et que tout probl\u00e8me ou pr\u00e9occupation est trait\u00e9 rapidement et professionnellement. Un service client logistique efficace peut aider \u00e0 <a href=\"https:\/\/www.cloudtalk.io\/blog\/customer-retention-5-tips-to-increase-loyalty\/\">renforcer la fid\u00e9lit\u00e9 des clients<\/a> et \u00e0 am\u00e9liorer la r\u00e9putation de la marque.<\/p><\/div><\/div><\/div><\/div><div class=\"faq-block__cta\"><div class=\"faq-block__cta-image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/Avatar-group-4.png\" alt=\"\" \/><\/div><div class=\"faq-block__cta-content\"><h3 class=\"faq-block__cta-title\">Vous avez encore des questions ?<\/h3><p class=\"faq-block__cta-description\">Vous ne trouvez pas la r\u00e9ponse \u00e0 votre question ? N&rsquo;h\u00e9sitez pas \u00e0 contacter notre \u00e9quipe sympathique via le chat.<\/p><div class=\"faq-block__cta-button\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" class=\"btn btn-primary\">Nous contacter<\/a><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":39,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/ct-evo-solution_page_new.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"ct-post-type":[],"ct-solution":[],"ct-industry":[],"ct-use-case":[],"ct-ai-voice-agent-type":[],"class_list":["post-336607","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/pages\/336607","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/users\/39"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/comments?post=336607"}],"version-history":[{"count":0,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/pages\/336607\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/media?parent=336607"}],"wp:term":[{"taxonomy":"ct-post-type","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/ct-post-type?post=336607"},{"taxonomy":"ct-solution","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/ct-solution?post=336607"},{"taxonomy":"ct-industry","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/ct-industry?post=336607"},{"taxonomy":"ct-use-case","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/ct-use-case?post=336607"},{"taxonomy":"ct-ai-voice-agent-type","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/ct-ai-voice-agent-type?post=336607"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}},{"id":336482,"date":"2026-07-10T14:29:55","date_gmt":"2026-07-10T12:29:55","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/?page_id=336482"},"modified":"2026-07-10T14:30:55","modified_gmt":"2026-07-10T12:30:55","slug":"systeme-telephonique-virtuel","status":"publish","type":"page","link":"https:\/\/www.cloudtalk.io\/fr\/systeme-telephonique-virtuel\/","title":{"rendered":"Logiciel de syst\u00e8me t\u00e9l\u00e9phonique virtuel"},"content":{"rendered":"<div class=\"wp-block-cloudtalk-form-reviews-hero\"><div class=\"form-reviews-hero-block\"><div class=\"form-reviews-hero-block__hero\"><div class=\"form-reviews-hero-block__hero-content\"><div class=\"form-reviews-hero-block__reviews\"><div class=\"form-reviews-hero-block__review\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/02\/G2_Logo.svg\" alt=\"\" class=\"form-reviews-hero-block__review-icon\" \/><div class=\"form-reviews-hero-block__stars\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/02\/star-icon-full.svg\" alt=\"\" class=\"form-reviews-hero-block__star\" \/><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/02\/star-icon-full.svg\" alt=\"\" class=\"form-reviews-hero-block__star\" \/><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/02\/star-icon-full.svg\" alt=\"\" class=\"form-reviews-hero-block__star\" \/><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/02\/star-icon-full.svg\" alt=\"\" class=\"form-reviews-hero-block__star\" \/><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/02\/start-icon-half.svg\" alt=\"\" class=\"form-reviews-hero-block__star\" \/><\/div><span class=\"form-reviews-hero-block__review-number\">\u00ab 1,702 + Avis \u00bb<\/span><\/div><div class=\"form-reviews-hero-block__review\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/02\/Capterra_Logo.svg\" alt=\"\" class=\"form-reviews-hero-block__review-icon\" \/><div class=\"form-reviews-hero-block__stars\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/02\/star-icon-full.svg\" alt=\"\" class=\"form-reviews-hero-block__star\" \/><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/02\/star-icon-full.svg\" alt=\"\" class=\"form-reviews-hero-block__star\" \/><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/02\/star-icon-full.svg\" alt=\"\" class=\"form-reviews-hero-block__star\" \/><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/02\/star-icon-full.svg\" alt=\"\" class=\"form-reviews-hero-block__star\" \/><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/02\/start-icon-half.svg\" alt=\"\" class=\"form-reviews-hero-block__star\" \/><\/div><span class=\"form-reviews-hero-block__review-number\">\u00ab 260 + Avis \u00bb<\/span><\/div><div class=\"form-reviews-hero-block__review form-reviews-hero-block__review--mobile\">\u00ab 1,970 + Avis \u00bb<\/div><\/div><h1 class=\"form-reviews-hero-block__heading form-reviews-hero-block__heading--long\">Syst\u00e8me de t\u00e9l\u00e9phonie virtuel pour les \u00e9quipes de vente et de support<\/h1><p class=\"form-reviews-hero-block__hero-paragraph\">CloudTalk est le meilleur syst\u00e8me de t\u00e9l\u00e9phonie virtuel pour les \u00e9quipes de vente et de support client. Aucun mat\u00e9riel, t\u00e9l\u00e9phone de bureau ou bureau n&rsquo;est n\u00e9cessaire. Ajoutez simplement votre \u00e9quipe et commencez \u00e0 appeler. CloudTalk offre :<\/p><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        160 num\u00e9ros virtuels dans 180 pays                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Int\u00e9grations CRM natives avec Salesforce, HubSpot, Pipedrive, Zendesk, Intercom et d&rsquo;autres plateformes                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Analyse des appels, transcription et informations de coaching bas\u00e9es sur l&rsquo;IA                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        99,9 % de disponibilit\u00e9 gr\u00e2ce \u00e0 une infrastructure distribu\u00e9e                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Installation en moins d&rsquo;une heure \u2014 aucun mat\u00e9riel requis                    <\/div>\n                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div><div class=\"form-reviews-hero-block__buttons wp-block-buttons\"><div class=\"wp-block-button\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" class=\"wp-block-button__link wp-element-button\">Contacter les ventes<\/a><\/div><div class=\"wp-block-button is-style-ghost\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\" class=\"wp-block-button__link wp-element-button\">Essayer gratuitement<\/a><\/div><\/div><\/div><\/div><div class=\"form-reviews-hero-block__form-section\"><div class=\"form-reviews-hero-block__form-wrap\"><div class=\"wp-block-group wave\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p><strong>Bonjour !<\/strong> Remplissez le formulaire ; cela ne prend qu&rsquo;une minute.<\/p><figure class=\"wp-block-video\"><video autoplay loop muted src=\"\/wp-content\/uploads\/2026\/01\/video-wave-hanka3.mp4\" playsinline><\/video><\/figure><\/div><\/div><div class=\"form-reviews-hero-block__form-content\">\n<div class=\"ct-demo-form\">\n<!--[if lte IE 8]>\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2-legacy.js\"><\/script>\n<![endif]-->\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2.js\"><\/script>\n<script>\n\nlet searchParams = new URLSearchParams(window.location.search);\nsearchParams.has('filled_email');\nlet emailVal = searchParams.get('filled_email');\n\nhbspt.forms.create({\n\tregion: \"na1\",\n\tportalId: \"6195055\",\n\tformId: \"209cca80-551b-4b65-ae93-766d7218210e\",\n    onFormReady: function($form) {\n        $form.attr(\"data-default-form-id\", \"866072\");\n        if(emailVal) {\n            $form.find('input[name=\"email\"]').val(emailVal).change(); \n        }\n    },\n    onFormSubmit: function (form) {\n        window.dataLayer = window.dataLayer || [];\t \n        dataLayer.push({\n            'event': 'demoFormSubmitted',\n            'registrationFirstName': form.find(\"[name=firstname]\").val(),\n            'registrationLastName': form.find(\"[name=lastname]\").val(),\n            'registrationEmail': form.find(\"[name=email]\").val(),\n            'registrationPhoneNumber': form.find(\"[name=phone]\").val(),\n            'registrationUserNumber': form.find(\"[name=demo__users]\").find(\":selected\").val()\n        });\n    }\n});\n<\/script>\n<\/div>\n\n<div class=\"ct-referral-form\">\n<script>\n  hbspt.forms.create({\n    portalId: \"6195055\",\n    formId: \"6a618028-e42d-4ae6-bc9b-002fc38cc18a\",\n    region: \"na1\"\n  });\n<\/script>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-social-proof-grid social-proof-grid--clean\"><p class=\"social-proof-grid__heading\">Adopt\u00e9 par plus de 30 000 professionnels de la vente et du support pour dynamiser et am\u00e9liorer les conversations<\/p><div class=\"social-proof-grid__grid\"><div class=\"social-proof-grid__item\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/05\/BrandUber-SizeL-BackgroundDefault-Transparent-Case-StudyOff-HoverOff.png\" class=\"social-proof-grid__logo\" alt=\"\" \/><\/div><div class=\"social-proof-grid__item social-proof-grid__item--has-link\"><a href=\"https:\/\/www.cloudtalk.io\/revolut-customer-story\/\" class=\"social-proof-grid__link\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/05\/BrandRevolut-SizeL-BackgroundDefault-Transparent-Case-StudyOff-HoverOff.png\" class=\"social-proof-grid__logo\" alt=\"\" \/><span class=\"social-proof-grid__case-study-label\">\u00c9tude de cas<\/span><\/a><\/div><div class=\"social-proof-grid__item\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/05\/BrandDHL-SizeL-BackgroundDefault-Transparent-Case-StudyOff-HoverOff.png\" class=\"social-proof-grid__logo\" alt=\"\" \/><\/div><div class=\"social-proof-grid__item social-proof-grid__item--has-link\"><a href=\"https:\/\/www.cloudtalk.io\/glovo-customer-story\/\" class=\"social-proof-grid__link\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/05\/BrandGlovo-SizeL-BackgroundDefault-Transparent-Case-StudyOff-HoverOff.png\" class=\"social-proof-grid__logo\" alt=\"\" \/><span class=\"social-proof-grid__case-study-label\">\u00c9tude de cas<\/span><\/a><\/div><div class=\"social-proof-grid__item\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/05\/BrandMercedens-SizeL-BackgroundDefault-Transparent-Case-StudyOff-HoverOff.png\" class=\"social-proof-grid__logo\" alt=\"\" \/><\/div><div class=\"social-proof-grid__item social-proof-grid__item--has-link\"><a href=\"https:\/\/www.cloudtalk.io\/nokia-customer-story\/\" class=\"social-proof-grid__link\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/05\/BrandNokia-SizeL-BackgroundDefault-Transparent-Case-StudyOff-HoverOff.png\" class=\"social-proof-grid__logo\" alt=\"\" \/><span class=\"social-proof-grid__case-study-label\">\u00c9tude de cas<\/span><\/a><\/div><div class=\"social-proof-grid__item social-proof-grid__item--has-link\"><a href=\"https:\/\/www.cloudtalk.io\/planradar-customer-story\/\" class=\"social-proof-grid__link\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/05\/BrandPlanradar-SizeL-BackgroundDefault-Transparent-Case-StudyOff-HoverOff.png\" class=\"social-proof-grid__logo\" alt=\"\" \/><span class=\"social-proof-grid__case-study-label\">\u00c9tude de cas<\/span><\/a><\/div><div class=\"social-proof-grid__item social-proof-grid__item--has-link\"><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/swile\/\" class=\"social-proof-grid__link\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/BrandSwile-SizeL-BackgroundDefault-White-Case-StudyOff-HoverOff.png\" class=\"social-proof-grid__logo\" alt=\"\" \/><span class=\"social-proof-grid__case-study-label\">\u00c9tude de cas<\/span><\/a><\/div><div class=\"social-proof-grid__item social-proof-grid__item--has-link\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/customer-stories\/bit2me\/\" class=\"social-proof-grid__link\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/06\/BrandBit2Me-SizeL-BackgroundDefault-Transparent-Case-StudyOff-HoverOff.png\" class=\"social-proof-grid__logo\" alt=\"\" \/><span class=\"social-proof-grid__case-study-label\">\u00c9tude de cas<\/span><\/a><\/div><div class=\"social-proof-grid__item\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/05\/BrandHostinger-SizeL-BackgroundDefault-Transparent-Case-StudyOff-HoverOff.png\" class=\"social-proof-grid__logo\" alt=\"\" \/><\/div><div class=\"social-proof-grid__item social-proof-grid__item--has-link\"><a href=\"https:\/\/www.cloudtalk.io\/coachhub-customer-story\/\" class=\"social-proof-grid__link\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/05\/BrandCoachHub-SizeL-BackgroundDefault-Transparent-Case-StudyOff-HoverOff.png\" class=\"social-proof-grid__logo\" alt=\"\" \/><span class=\"social-proof-grid__case-study-label\">\u00c9tude de cas<\/span><\/a><\/div><div class=\"social-proof-grid__item social-proof-grid__item--has-link\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/customer-stories\/pipedrive\/\" class=\"social-proof-grid__link\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/11\/BrandPipedrive-SizeL-BackgroundDefault-Transparent-Case-StudyOff-HoverOff.png\" class=\"social-proof-grid__logo\" alt=\"\" \/><span class=\"social-proof-grid__case-study-label\">\u00c9tude de cas<\/span><\/a><\/div><div class=\"social-proof-grid__item social-proof-grid__item--has-link\"><a href=\"https:\/\/www.cloudtalk.io\/poliglota-case-study\/\" class=\"social-proof-grid__link\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/05\/Brandpoliglota-SizeL-BackgroundDefault-Transparent-Case-StudyOff-HoverOff.png\" class=\"social-proof-grid__logo\" alt=\"\" \/><span class=\"social-proof-grid__case-study-label\">\u00c9tude de cas<\/span><\/a><\/div><div class=\"social-proof-grid__item social-proof-grid__item--has-link\"><a href=\"https:\/\/www.cloudtalk.io\/customer-story-finom\/\" class=\"social-proof-grid__link\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/BrandFinom-SizeL-BackgroundDefault-Transparent-Case-StudyOff-HoverOff.png\" class=\"social-proof-grid__logo\" alt=\"\" \/><span class=\"social-proof-grid__case-study-label\">\u00c9tude de cas<\/span><\/a><\/div><div class=\"social-proof-grid__item\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/05\/BrandMyHeritage-SizeL-BackgroundDefault-Transparent-Case-StudyOff-HoverOff.png\" class=\"social-proof-grid__logo\" alt=\"\" \/><\/div><div class=\"social-proof-grid__item social-proof-grid__item--has-link\"><a href=\"https:\/\/www.cloudtalk.io\/boataround-customer-story\/\" class=\"social-proof-grid__link\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/05\/BrandBoataround-SizeL-BackgroundDefault-Transparent-Case-StudyOff-HoverOff.png\" class=\"social-proof-grid__logo\" alt=\"\" \/><span class=\"social-proof-grid__case-study-label\">\u00c9tude de cas<\/span><\/a><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-feature-highlights wp-block-cloudtalk-feature-highlights--white wp-block-cloudtalk-feature-highlights--has-top-border\"><div class=\"wp-block-cloudtalk-feature-highlights__content\"><h2 class=\"wp-block-cloudtalk-feature-highlights__title\">Ce qui fait de CloudTalk le meilleur syst\u00e8me de t\u00e9l\u00e9phonie virtuel pour les entreprises<\/h2><\/div><div class=\"wp-block-cloudtalk-feature-highlights__features\"><div class=\"wp-block-cloudtalk-feature-highlights__feature-item\"><div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-target04 type-modern size-sm color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M16 8V5L19 2L20 4L22 5L19 8H16ZM16 8L12 11.9999M22 12C22 17.5228 17.5228 22 12 22C6.47715 22 2 17.5228 2 12C2 6.47715 6.47715 2 12 2M17 12C17 14.7614 14.7614 17 12 17C9.23858 17 7 14.7614 7 12C7 9.23858 9.23858 7 12 7\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><h4 class=\"feature-title\">Le meilleur syst\u00e8me de t\u00e9l\u00e9phonie virtuel professionnel s&rsquo;installe en moins d&rsquo;une heure<\/h4><p class=\"feature-description\">Pas de mat\u00e9riel. Pas de t\u00e9l\u00e9phones de bureau. Pas d&rsquo;\u00e9quipe informatique. Le syst\u00e8me de t\u00e9l\u00e9phonie virtuel de CloudTalk fonctionne enti\u00e8rement dans le navigateur : ajoutez des utilisateurs, attribuez des num\u00e9ros virtuels, et votre \u00e9quipe est op\u00e9rationnelle en quelques minutes. Des \u00e9quipes de plus de 150 agents l&rsquo;ont d\u00e9ploy\u00e9 enti\u00e8rement \u00e0 distance sans aucune installation sur site. L&rsquo;architecture <a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/svi-en-nuage-ce-que-cest-et-5-avantages-pour-votre-entreprise\/\">bas\u00e9e sur le cloud<\/a> s&rsquo;adapte \u00e0 la hausse ou \u00e0 la baisse selon les besoins, sans frais g\u00e9n\u00e9raux d&rsquo;infrastructure.<\/p><\/div><div class=\"wp-block-cloudtalk-feature-highlights__feature-item\"><div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-target04 type-modern size-sm color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M16 8V5L19 2L20 4L22 5L19 8H16ZM16 8L12 11.9999M22 12C22 17.5228 17.5228 22 12 22C6.47715 22 2 17.5228 2 12C2 6.47715 6.47715 2 12 2M17 12C17 14.7614 14.7614 17 12 17C9.23858 17 7 14.7614 7 12C7 9.23858 9.23858 7 12 7\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><h4 class=\"feature-title\">Num\u00e9ros locaux dans plus de 160 pays \u2014 sans bureau local<\/h4><p class=\"feature-description\">CloudTalk offre 160 num\u00e9ros virtuels dans 180 pays \u2014 la couverture la plus \u00e9tendue parmi les fournisseurs de syst\u00e8mes de t\u00e9l\u00e9phonie virtuels. Appeler depuis un num\u00e9ro virtuel local que les clients reconnaissent r\u00e9duit les appels sans r\u00e9ponse et renforce la confiance imm\u00e9diate. Un <a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/boataround\/\">client CloudTalk<\/a> est pass\u00e9 de 7 000 \u00e0 120 000 appels par an apr\u00e8s \u00eatre pass\u00e9 \u00e0 des num\u00e9ros virtuels locaux sur 35 march\u00e9s.<\/p><\/div><div class=\"wp-block-cloudtalk-feature-highlights__feature-item\"><div class=\"wp-block-ct-ds2-svg-icons-block icon-block icon-target04 type-modern size-sm color-brand\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M16 8V5L19 2L20 4L22 5L19 8H16ZM16 8L12 11.9999M22 12C22 17.5228 17.5228 22 12 22C6.47715 22 2 17.5228 2 12C2 6.47715 6.47715 2 12 2M17 12C17 14.7614 14.7614 17 12 17C9.23858 17 7 14.7614 7 12C7 9.23858 9.23858 7 12 7\" stroke=\"black\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><h4 class=\"feature-title\">Votre logiciel de syst\u00e8me de t\u00e9l\u00e9phonie virtuel g\u00e8re la journalisation des appels et le CRM.<\/h4><p class=\"feature-description\">Le logiciel de syst\u00e8me de t\u00e9l\u00e9phonie virtuel de CloudTalk se connecte nativement avec Salesforce, HubSpot, Pipedrive, Zendesk, Intercom et 100 autres outils. Lorsqu&rsquo;un appel arrive, l&rsquo;enregistrement <a href=\"https:\/\/www.cloudtalk.io\/fr\/integrations\/\">CRM<\/a> complet de l&rsquo;appelant appara\u00eet automatiquement \u2014 pas de changement d&rsquo;onglet, pas de recherches manuelles. Les agents peuvent consacrer du temps aux conversations, et non aux t\u00e2ches administratives.<\/p><\/div><\/div><\/div>\n\n<section class=\"cs cs--bg-white cs--layout-stacked cs--has-top-border wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">D\u00e9couvrez le syst\u00e8me de t\u00e9l\u00e9phonie virtuel de CloudTalk en action<\/h2><p class=\"cs__description\">Explorez la plateforme en direct \u2014 aucune inscription requise.<\/p><\/div><\/div><div class=\"cs__content\">\n<div class=\"wp-block-cloudtalk-content-section-column\"><div class=\"wp-block-cloudtalk-storylane-embed\"><div class=\"sl-embed\" style=\"position:relative;padding-bottom:calc(50.35% + 27px);width:100%;height:0;transform:scale(1)\"><iframe class=\"sl-demo\" src=\"https:\/\/app.storylane.io\/demo\/zbv6lmqcfzyz?embed=inline\" name=\"sl-embed\" allow=\"fullscreen\" style=\"position:absolute;top:0;left:0;width:100%!important;height:100%!important;border:1px solid rgba(63,95,172,0.35);box-shadow:0px 0px 18px rgba(26,19,72,0.15);border-radius:10px;box-sizing:border-box;\"><\/iframe><\/div><\/div><\/div>\n<\/div><\/div><\/section>\n\n        <div class=\"hwwh wp-block-cloudtalk-homepage-who-we-help-section\">\n            <div class=\"hwwh__container\">\n                <div class=\"hwwh__inner\">\n                    <div class=\"hwwh__text\">\n                                                    <p class=\"hwwh__caption\">COMMENT NOUS AIDONS<\/p>\n                        \n                                                    <h2 class=\"hwwh__title\">Tout ce dont votre syst\u00e8me de t\u00e9l\u00e9phonie virtuel a besoin pour fonctionner \u00e0 pleine vitesse<\/h2>\n                        \n                        <div class=\"hwwh__anchors\">\n                            <div class=\"hwwh__anchors-inner\">\n                                <ul class=\"hwwh__tabs\" role=\"tablist\">\n                                                                            <li class=\"hwwh__tab is-active\">\n                                            <a class=\"hwwh__tab-link\" role=\"tab\" tabindex=\"0\" aria-selected=\"true\">Appels et acheminement<\/a>\n                                        <\/li>\n                                                                            <li class=\"hwwh__tab\">\n                                            <a class=\"hwwh__tab-link\" role=\"tab\" tabindex=\"0\" aria-selected=\"false\">Productivit\u00e9 et automatisation<\/a>\n                                        <\/li>\n                                                                            <li class=\"hwwh__tab\">\n                                            <a class=\"hwwh__tab-link\" role=\"tab\" tabindex=\"0\" aria-selected=\"false\">Int\u00e9grations et analyses<\/a>\n                                        <\/li>\n                                                                    <\/ul>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n\n                    <div class=\"hwwh__slider\">\n                                                                                <div class=\"hwwh__slide is-active\">\n                                <div class=\"hwwh__slide-inner\">\n                                                                            <h3 class=\"hwwh__slide-heading\">Acheminement intelligent pour toute configuration de syst\u00e8me de t\u00e9l\u00e9phonie de bureau virtuel.<\/h3>\n                                    \n                                    \n                                                                            <ul class=\"hwwh__list\">\n                                                                                            <li class=\"hwwh__item\"><strong><a href=\"https:\/\/www.cloudtalk.io\/fr\/quest-que-livr-serveur-vocal-interactif\/\">IVR (R\u00e9ponse vocale interactive)<\/a> :<\/strong> Cr\u00e9ez des menus d&rsquo;appels virtuels \u00e0 plusieurs niveaux qui acheminent instantan\u00e9ment les clients vers le bon agent ou service \u2014 pas de transferts manuels, pas de frustration li\u00e9e \u00e0 l&rsquo;attente.<\/li>\n                                                                                            <li class=\"hwwh__item\"><strong><a href=\"https:\/\/www.cloudtalk.io\/fr\/outils-de-centre-dappels\/logiciel-de-routage-base-sur-les-competences-ameliorer-lefficacite-du-routage-des-agents\/\">Acheminement bas\u00e9 sur les comp\u00e9tences<\/a> :<\/strong> Associez chaque appel entrant \u00e0 l&rsquo;agent le mieux qualifi\u00e9 par la langue, la connaissance du produit ou le niveau du client \u2014 quel que soit l&#8217;emplacement de cet agent.<\/li>\n                                                                                            <li class=\"hwwh__item\"><strong><a href=\"https:\/\/www.cloudtalk.io\/fr\/numeros-de-telephone-internationaux-pour-votre-centre-dappels\/\">Num\u00e9ros virtuels<\/a> :<\/strong> Obtenez instantan\u00e9ment des num\u00e9ros virtuels locaux, sans frais ou mobiles dans plus de 160 pays. Appelez des clients du monde entier \u00e0 partir d&rsquo;un num\u00e9ro qu&rsquo;ils reconnaissent et en qui ils ont confiance.<\/li>\n                                                                                    <\/ul>\n                                    \n                                                                            <div class=\"hwwh__buttons\">\n                                                                                                                                            <a class=\"btn\" href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\">Contacter les ventes<\/a>\n                                                                                                                                            <a class=\"btn btn-ghost\" href=\"https:\/\/www.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\">Essayer gratuitement<\/a>\n                                                                                    <\/div>\n                                    \n                                                                            <figure class=\"hwwh__figure\">\n                                            <img class=\"hwwh__img\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-sales-development-869x1024.png\" alt=\"Fonctionnalit\u00e9s d&#039;appel et d&#039;acheminement du syst\u00e8me de t\u00e9l\u00e9phonie virtuel\" loading=\"lazy\" decoding=\"async\" \/>\n                                        <\/figure>\n                                                                    <\/div>\n                            <\/div>\n                                                                                <div class=\"hwwh__slide\">\n                                <div class=\"hwwh__slide-inner\">\n                                                                            <h3 class=\"hwwh__slide-heading\">Arr\u00eatez de composer. Commencez \u00e0 vendre. Laissez le syst\u00e8me faire le reste.<\/h3>\n                                    \n                                    \n                                                                            <ul class=\"hwwh__list\">\n                                                                                            <li class=\"hwwh__item\"><strong><a href=\"https:\/\/www.cloudtalk.io\/?page_id=296734\">Power Dialer<\/a> :<\/strong> Composez automatiquement le prochain contact d\u00e8s qu&rsquo;un appel se termine \u2014 les \u00e9quipes de vente effectuent beaucoup plus d&rsquo;appels sortants par jour sans composition manuelle, depuis n&rsquo;importe quel endroit.<\/li>\n                                                                                            <li class=\"hwwh__item\"><strong><a href=\"https:\/\/www.cloudtalk.io\/fr\/voicemail-drop\/\">D\u00e9p\u00f4t de message vocal<\/a> :<\/strong> Laissez un message vocal pr\u00e9enregistr\u00e9 en un clic lorsqu&rsquo;un prospect ne r\u00e9pond pas. Les agents passent imm\u00e9diatement \u00e0 l&rsquo;appel suivant au lieu d&rsquo;attendre le bip.<\/li>\n                                                                                            <li class=\"hwwh__item\"><strong><a href=\"https:\/\/www.cloudtalk.io\/fr\/automatisation-du-flux-de-travail\/\">Automatisation des flux de travail<\/a> :<\/strong> Cr\u00e9ez des d\u00e9clencheurs personnalis\u00e9s \u2014 \u00e9tiquetez automatiquement les appels, envoyez un SMS de suivi apr\u00e8s un appel manqu\u00e9, ou mettez \u00e0 jour le statut d&rsquo;une transaction CRM en fonction du r\u00e9sultat de l&rsquo;appel \u2014 sans \u00e9crire de code.<\/li>\n                                                                                    <\/ul>\n                                    \n                                                                            <div class=\"hwwh__buttons\">\n                                                                                                                                            <a class=\"btn\" href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\">Contacter les ventes<\/a>\n                                                                                                                                            <a class=\"btn btn-ghost\" href=\"https:\/\/www.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\">Essayer gratuitement<\/a>\n                                                                                    <\/div>\n                                    \n                                                                            <figure class=\"hwwh__figure\">\n                                            <img class=\"hwwh__img\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-customer-service-869x1024.png\" alt=\"Productivit\u00e9 et automatisation du syst\u00e8me de t\u00e9l\u00e9phonie virtuel\" loading=\"lazy\" decoding=\"async\" \/>\n                                        <\/figure>\n                                                                    <\/div>\n                            <\/div>\n                                                                                <div class=\"hwwh__slide\">\n                                <div class=\"hwwh__slide-inner\">\n                                                                            <h3 class=\"hwwh__slide-heading\">Une seule plateforme. Chaque appel enregistr\u00e9. Contexte complet avant de dire bonjour.<\/h3>\n                                    \n                                    \n                                                                            <ul class=\"hwwh__list\">\n                                                                                            <li class=\"hwwh__item\"><strong><a href=\"https:\/\/www.cloudtalk.io\/fr\/integrations\/\">Salesforce, HubSpot, Pipedrive<\/a> :<\/strong> Synchronisation bidirectionnelle native \u2014 les appels sont enregistr\u00e9s automatiquement, les fen\u00eatres contextuelles CTI affichent l&rsquo;enregistrement de l&rsquo;appelant d\u00e8s la r\u00e9ponse, et les \u00e9tapes des transactions se mettent \u00e0 jour en temps r\u00e9el.<\/li>\n                                                                                            <li class=\"hwwh__item\"><strong><a href=\"https:\/\/www.cloudtalk.io\/fr\/logiciel-denregistrement-du-centre-dappels\/\">Enregistrement des appels<\/a> et <a href=\"https:\/\/www.cloudtalk.io\/fr\/outils-de-centre-dappels\/transcription-des-appels\/\">transcription<\/a> :<\/strong> Enregistrez chaque appel et acc\u00e9dez instantan\u00e9ment aux transcriptions g\u00e9n\u00e9r\u00e9es par l&rsquo;IA. Recherchez par mot-cl\u00e9, sujet ou sentiment \u2014 aucune r\u00e9vision manuelle n&rsquo;est n\u00e9cessaire.<\/li>\n                                                                                            <li class=\"hwwh__item\"><strong><a href=\"https:\/\/www.cloudtalk.io\/fr\/dashboard\/\">Tableau de bord d&rsquo;analyse en temps r\u00e9el<\/a> :<\/strong> Surveillez la profondeur de la file d&rsquo;attente, la disponibilit\u00e9 des agents, les r\u00e9sultats des appels et le sentiment des clients en direct. Exportez des rapports et utilisez les donn\u00e9es pour optimiser la dotation en personnel et les strat\u00e9gies d&rsquo;appel.<\/li>\n                                                                                    <\/ul>\n                                    \n                                                                            <div class=\"hwwh__buttons\">\n                                                                                                                                            <a class=\"btn\" href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\">Contacter les ventes<\/a>\n                                                                                                                                            <a class=\"btn btn-ghost\" href=\"https:\/\/www.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\">Essayer gratuitement<\/a>\n                                                                                    <\/div>\n                                    \n                                                                            <figure class=\"hwwh__figure\">\n                                            <img class=\"hwwh__img\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-IT-and-operations-869x1024.png\" alt=\"Int\u00e9grations et analyses du syst\u00e8me de t\u00e9l\u00e9phonie virtuel\" loading=\"lazy\" decoding=\"async\" \/>\n                                        <\/figure>\n                                                                    <\/div>\n                            <\/div>\n                                            <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n        \n\n<section class=\"cs cs--bg-white cs--layout-stacked cs--has-columns cs--align-center cs--reverse-mobile wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><p class=\"cs__subtitle\">CONFIGURATION SIMPLE<\/p><h2 class=\"cs__title\">Pourquoi les entreprises en croissance choisissent CloudTalk comme syst\u00e8me de t\u00e9l\u00e9phonie virtuel<\/h2><p class=\"cs__description\">Voici pourquoi les entreprises en croissance choisissent CloudTalk parmi tous les syst\u00e8mes de t\u00e9l\u00e9phonie virtuels.<\/p><\/div><\/div>\n<div class=\"cs__content\">\n<div class=\"wp-block-cloudtalk-content-section-column\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"670\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionVersion72-1024x670.png\" alt=\"agent-making-calls-using-cloud based virtual phone system\" class=\"wp-image-216358\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionVersion72-1024x670.png 1024w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionVersion72-300x196.png 300w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionVersion72-768x503.png 768w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionVersion72-1134x742.png 1134w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionVersion72-654x428.png 654w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionVersion72-424x277.png 424w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionVersion72-173x113.png 173w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionVersion72-88x58.png 88w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionVersion72.png 1296w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-content-section-column\"><h3 class=\"wp-block-heading\">Pas de ticket informatique requis. Votre syst\u00e8me de t\u00e9l\u00e9phonie virtuel est op\u00e9rationnel d\u00e8s aujourd&rsquo;hui.<\/h3>\n\n<p class=\"wp-block-paragraph\">Pas de mat\u00e9riel. Pas d&rsquo;\u00e9quipe informatique. Pas d&rsquo;interruption de service. Le syst\u00e8me de t\u00e9l\u00e9phonie virtuel professionnel de CloudTalk fonctionne enti\u00e8rement dans le navigateur \u2014 cr\u00e9ez un compte, ajoutez des utilisateurs, attribuez des num\u00e9ros virtuels depuis 180 pays, et votre \u00e9quipe est op\u00e9rationnelle. La plupart des entreprises sont pleinement op\u00e9rationnelles en moins d&rsquo;une heure, qu&rsquo;elles aient 5 ou 500 agents. Les \u00e9quipes \u00e0 distance et distribu\u00e9es se configurent exactement de la m\u00eame mani\u00e8re que les \u00e9quipes bas\u00e9es au bureau.<\/p>\n\n<div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__stars\" aria-label=\"5 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> L&#039;interface utilisateur est intuitive, et la configuration a \u00e9t\u00e9 rapide et sans effort. Les membres de notre \u00e9quipe \u00e9taient op\u00e9rationnels avec leurs propres num\u00e9ros de t\u00e9l\u00e9phone en un rien de temps. La qualit\u00e9 des appels est limpide, et nous n&#039;avons eu aucun probl\u00e8me d&#039;appels interrompus ou de connectivit\u00e9.<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Nencho P.<\/span><\/div><p class=\"review-card__position\">Client de taille moyenne<\/p><\/div><\/div><\/div>\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button\"><a class=\"wp-block-button__link has-small-font-size has-custom-font-size wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\">Commencer facilement<\/a><\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/section>\n\n<section class=\"cs cs--bg-white cs--layout-stacked cs--has-columns cs--align-center cs--has-top-border wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><p class=\"cs__subtitle\">FIABILIT\u00c9 SUP\u00c9RIEURE<\/p><\/div><\/div>\n<div class=\"cs__content\">\n<div class=\"wp-block-cloudtalk-content-section-column\"><h3 class=\"wp-block-heading\">Appels HD depuis n&rsquo;importe quel appareil. Des num\u00e9ros locaux auxquels vos clients r\u00e9pondent r\u00e9ellement.<\/h3>\n\n<p class=\"wp-block-paragraph\">Un son de mauvaise qualit\u00e9 et des identifiants d&rsquo;appelant inconnus vous co\u00fbtent des appels r\u00e9pondus. Le syst\u00e8me de t\u00e9l\u00e9phonie virtuel de CloudTalk offre une qualit\u00e9 vocale HD dans 180 pays gr\u00e2ce \u00e0 une infrastructure distribu\u00e9e avec 99,9 % de disponibilit\u00e9. Vos agents appellent depuis des num\u00e9ros virtuels locaux que les clients reconnaissent \u2014 et non des num\u00e9ros \u00e9trangers qu&rsquo;ils ignorent. Un client est pass\u00e9 de 7 000 \u00e0 120 000 appels par an apr\u00e8s avoir effectu\u00e9 le changement.<\/p>\n\n<div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__stars\" aria-label=\"5 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> Avec notre solution pr\u00e9c\u00e9dente, nous n&#039;avions qu&#039;un seul num\u00e9ro de t\u00e9l\u00e9phone. Les gens ne r\u00e9pondaient pas aux num\u00e9ros inconnus provenant de l&#039;\u00e9tranger. Cela nous ralentissait. Avant d&#039;utiliser CT, nous recevions \u00e0 peine 7 000 appels par an. Aujourd&#039;hui, c&#039;est presque 120 000. Gr\u00e2ce \u00e0 CloudTalk, nous pouvons g\u00e9rer notre centre d&#039;appels depuis un seul bureau tout en maintenant une pr\u00e9sence internationale.<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Alena Pirkovska<\/span><\/div><p class=\"review-card__position\">Responsable d&#039;\u00e9quipe du service client chez Boataround<\/p><\/div><\/div><\/div>\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button\"><a class=\"wp-block-button__link has-small-font-size has-custom-font-size wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/fr\/pays-couverts\/\">Voir la couverture par pays<\/a><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-content-section-column\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"670\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionOffices01_02-1024x670.png\" alt=\"integrate-crm-with-virtual-office-phone-system\" class=\"wp-image-216345\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionOffices01_02-1024x670.png 1024w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionOffices01_02-300x196.png 300w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionOffices01_02-768x503.png 768w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionOffices01_02-1134x742.png 1134w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionOffices01_02-654x428.png 654w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionOffices01_02-424x277.png 424w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionOffices01_02-173x113.png 173w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionOffices01_02-88x58.png 88w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionOffices01_02.png 1296w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/section>\n\n<section class=\"cs cs--bg-white cs--layout-stacked cs--has-columns cs--align-center cs--reverse-mobile wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><p class=\"cs__subtitle\">INT\u00c9GRATIONS FLUIDES<\/p><\/div><\/div>\n<div class=\"cs__content\">\n<div class=\"wp-block-cloudtalk-content-section-column\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"670\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/07\/VersionPeople03_02-1024x670.png\" alt=\"cloud-based-virtual-phone-system\" class=\"wp-image-228251\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/07\/VersionPeople03_02-1024x670.png 1024w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/07\/VersionPeople03_02-300x196.png 300w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/07\/VersionPeople03_02-768x503.png 768w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/07\/VersionPeople03_02-1134x742.png 1134w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/07\/VersionPeople03_02-654x428.png 654w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/07\/VersionPeople03_02-424x277.png 424w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/07\/VersionPeople03_02-173x113.png 173w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/07\/VersionPeople03_02-88x58.png 88w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/07\/VersionPeople03_02.png 1296w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-content-section-column\"><h3 class=\"wp-block-heading\">Tous les outils que vous utilisez d\u00e9j\u00e0. Maintenant connect\u00e9s \u00e0 votre syst\u00e8me t\u00e9l\u00e9phonique PBX virtuel.<\/h3>\n\n<p class=\"wp-block-paragraph\">CloudTalk s&rsquo;int\u00e8gre nativement \u00e0 <a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-de-votre-systeme-telephonique-dans-salesforce\/\">Salesforce<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-dun-centre-dappel-pour-hubspot\/\">HubSpot<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/fr\/n-1-des-systemes-telephoniques-pour-les-equipes-de-vente-pipedrive\/\">Pipedrive<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-dun-centre-dappels-pour-zendesk\/\">Zendesk<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/fr\/integrez-intercom-a-votre-logiciel-de-centre-de-contact\/\">Intercom<\/a> et plus de 95 autres outils. Chaque appel est enregistr\u00e9 automatiquement \u2014 enregistrement, dur\u00e9e, r\u00e9sultat et notes sont synchronis\u00e9s en temps r\u00e9el. Les agents voient le dossier client complet avant de dire bonjour. Aucune saisie manuelle. Pas de changement d&rsquo;onglet. Pas de lacunes de donn\u00e9es.<\/p>\n\n<div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__stars\" aria-label=\"5 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> Nous sommes extr\u00eamement satisfaits des r\u00e9sultats obtenus avec CloudTalk. Nous sommes impressionn\u00e9s par les capacit\u00e9s d&#039;appels internationaux, les tarifs abordables et la facilit\u00e9 d&#039;int\u00e9gration avec Pipedrive.<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Vlastimil Vodi\u010dka<\/span><\/div><p class=\"review-card__position\">PDG de Leadspicker<\/p><\/div><\/div><\/div><\/div>\n<\/div>\n<\/div><\/section>\n\n<div class=\"ctac--brand wp-block-cloudtalk-cta-centered\"><div class=\"ctac__container\"><div class=\"ctac__content\"><div class=\"ctac__text\"><h2 class=\"ctac__heading\">Et puis, il y a <br>l&rsquo;IA d&rsquo;intelligence conversationnelle\u2026<\/h2><p class=\"ctac__description\">Les agents de vente \u00e9conomisent 3 heures par semaine sur la saisie manuelle des donn\u00e9es et traitent 20 appels suppl\u00e9mentaires. Pendant ce temps, les superviseurs et les managers r\u00e9cup\u00e8rent 25 heures par semaine gr\u00e2ce aux revues d&rsquo;appels automatis\u00e9es, aux transcriptions et aux analyses IA. C&rsquo;est plus de temps pour se concentrer sur le coaching, l&rsquo;affinage de la strat\u00e9gie et l&rsquo;obtention de r\u00e9sultats l\u00e0 o\u00f9 cela compte le plus.<\/p><\/div><div class=\"ctac__actions\"><a class=\"btn ctac__btn\" href=\"https:\/\/www.cloudtalk.io\/fr\/conversation-intelligente-alimentee-par-lia\/\">Explorer l&#039;avenir de l&#039;IA<\/a><\/div><\/div><\/div><\/div>\n\n        <div class=\"wp-block-cloudtalk-simplified-pricing\">\n            <div class=\"sp__card-outer\">\n                <div class=\"sp__header\">\n                                            <h2 class=\"sp__heading\">Des plans tarifaires flexibles pour \u00e9voluer avec vous<\/h2>\n                    \n                    <div class=\"sp__tabs-wrap\">\n                        <!-- Desktop tabs (mirror pricing-page-header .category-cards-desktop) -->\n                        <div class=\"sp__tabs\" role=\"tablist\" aria-label=\"Pricing categories\">\n                                                                                            <button\n                                    type=\"button\"\n                                    class=\"sp__tab sp__tab--blue sp__tab--active\"\n                                    role=\"tab\"\n                                    data-tab=\"0\"\n                                    aria-selected=\"true\"\n                                >\n                                    <span class=\"sp__tab-indicator\" aria-hidden=\"true\"><\/span>\n                                    <span class=\"sp__tab-icon\">\n                                        <span class=\"sp__badge\" aria-hidden=\"true\"><svg class=\"sp__badge-spark\" width=\"9\" height=\"9\" viewBox=\"0 0 8 8\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M4 0C4.80202 1.77576 6.22424 3.19798 8 4C6.22424 4.80202 4.80202 6.22424 4 8C3.19798 6.22424 1.77576 4.80202 0 4C1.77576 3.19798 3.19798 1.77576 4 0Z\" fill=\"currentColor\"\/><\/svg><span class=\"sp__badge-text\">AI<\/span><\/span>                                        <span class=\"sp__tab-title\">Syst\u00e8me t\u00e9l\u00e9phonique professionnel<\/span>\n                                    <\/span>\n                                                                    <\/button>\n                                                                                            <button\n                                    type=\"button\"\n                                    class=\"sp__tab sp__tab--sunset\"\n                                    role=\"tab\"\n                                    data-tab=\"1\"\n                                    aria-selected=\"false\"\n                                >\n                                    <span class=\"sp__tab-indicator\" aria-hidden=\"true\"><\/span>\n                                    <span class=\"sp__tab-icon\">\n                                        <span class=\"sp__badge\" aria-hidden=\"true\"><svg class=\"sp__badge-spark\" width=\"9\" height=\"9\" viewBox=\"0 0 8 8\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M4 0C4.80202 1.77576 6.22424 3.19798 8 4C6.22424 4.80202 4.80202 6.22424 4 8C3.19798 6.22424 1.77576 4.80202 0 4C1.77576 3.19798 3.19798 1.77576 4 0Z\" fill=\"currentColor\"\/><\/svg><span class=\"sp__badge-text\">AI<\/span><\/span>                                        <span class=\"sp__tab-title\">Agents vocaux<\/span>\n                                    <\/span>\n                                                                    <\/button>\n                                                    <\/div>\n\n                        <!-- Mobile dropdown (mirror pricing-page-header .category-dropdown-mobile) -->\n                        <div class=\"sp__dropdown\">\n                            <button type=\"button\" class=\"sp__dropdown-trigger\" aria-expanded=\"false\" aria-haspopup=\"listbox\">\n                                <span class=\"sp__dropdown-text\">\n                                    <span class=\"sp__badge\" aria-hidden=\"true\"><svg class=\"sp__badge-spark\" width=\"9\" height=\"9\" viewBox=\"0 0 8 8\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M4 0C4.80202 1.77576 6.22424 3.19798 8 4C6.22424 4.80202 4.80202 6.22424 4 8C3.19798 6.22424 1.77576 4.80202 0 4C1.77576 3.19798 3.19798 1.77576 4 0Z\" fill=\"currentColor\"\/><\/svg><span class=\"sp__badge-text\">AI<\/span><\/span>                                    <span class=\"sp__dropdown-label\">Syst\u00e8me t\u00e9l\u00e9phonique professionnel<\/span>\n                                <\/span>\n                            <\/button>\n                            <div class=\"sp__dropdown-menu\" role=\"listbox\">\n                                                                    <button\n                                        type=\"button\"\n                                        class=\"sp__dropdown-item sp__dropdown-item--active\"\n                                        role=\"option\"\n                                        data-tab=\"0\"\n                                        aria-selected=\"true\"\n                                    >\n                                        <span class=\"sp__dropdown-item-content\">\n                                            <span class=\"sp__dropdown-item-title\">\n                                                <span class=\"sp__badge\" aria-hidden=\"true\"><svg class=\"sp__badge-spark\" width=\"9\" height=\"9\" viewBox=\"0 0 8 8\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M4 0C4.80202 1.77576 6.22424 3.19798 8 4C6.22424 4.80202 4.80202 6.22424 4 8C3.19798 6.22424 1.77576 4.80202 0 4C1.77576 3.19798 3.19798 1.77576 4 0Z\" fill=\"currentColor\"\/><\/svg><span class=\"sp__badge-text\">AI<\/span><\/span>                                                <span class=\"sp__dropdown-item-label\">Syst\u00e8me t\u00e9l\u00e9phonique professionnel<\/span>\n                                            <\/span>\n                                        <\/span>\n                                    <\/button>\n                                                                    <button\n                                        type=\"button\"\n                                        class=\"sp__dropdown-item\"\n                                        role=\"option\"\n                                        data-tab=\"1\"\n                                        aria-selected=\"false\"\n                                    >\n                                        <span class=\"sp__dropdown-item-content\">\n                                            <span class=\"sp__dropdown-item-title\">\n                                                <span class=\"sp__badge\" aria-hidden=\"true\"><svg class=\"sp__badge-spark\" width=\"9\" height=\"9\" viewBox=\"0 0 8 8\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M4 0C4.80202 1.77576 6.22424 3.19798 8 4C6.22424 4.80202 4.80202 6.22424 4 8C3.19798 6.22424 1.77576 4.80202 0 4C1.77576 3.19798 3.19798 1.77576 4 0Z\" fill=\"currentColor\"\/><\/svg><span class=\"sp__badge-text\">AI<\/span><\/span>                                                <span class=\"sp__dropdown-item-label\">Agents vocaux<\/span>\n                                            <\/span>\n                                        <\/span>\n                                    <\/button>\n                                                            <\/div>\n                        <\/div>\n                    <\/div>\n                <\/div>\n\n                                    <div class=\"sp__toggle-group\">\n                                                    <p class=\"sp__toggle-label\">Comparer nos plans<\/p>\n                                                <div class=\"sp__toggle-controls\">\n        <div class=\"wp-block-cloudtalk-pricing-toggle\">\n            <div class=\"pricing-toggle-container\">\n                <input \n                    id=\"pricing-toggle-billing\"\n                    type=\"checkbox\"\n                    checked=\"checked\"                    class=\"pricing-toggle-input\"\n                \/>\n                \n                <div class=\"pricing-toggle-text\">\n                    <div class=\"annual-text active\">\n                        <span class=\"main-text\">\n                            Payez annuellement, \u00e9conomisez 3+ mois                            <span class=\"discount-text\">(\u2248 30 % de r\u00e9duction)<\/span>\n                        <\/span>\n                    <\/div>\n                    <div class=\"monthly-text inactive\">\n                        <span class=\"main-text\">\n                            Payez mensuellement, annulez \u00e0 tout moment                            <span class=\"note-text\"><\/span>\n                        <\/span>\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n        \n\n<div class=\"wp-block-group button-with-submenu country-switcher wp-block-cloudtalk-button-with-submenu\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-buttons is-horizontal is-content-justification-left is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button btn-trigger\"><a class=\"wp-block-button__link wp-element-button\"><div class=\"BE\">BEL<\/div><\/a><\/div><\/div><div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"wp-block-group submenu-content\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\"><p class=\"AFG wp-block-paragraph\" id=\"AF\"><a href=\"#\">Afghanistan<\/a><\/p><p class=\"ALB wp-block-paragraph\" id=\"AL\"><a href=\"#\">Albanie<\/a><\/p><p class=\"DZA wp-block-paragraph\" id=\"DZ\"><a href=\"#\">Alg\u00e9rie<\/a><\/p><p class=\"AND wp-block-paragraph\" id=\"AD\"><a href=\"#\">Andorre<\/a><\/p><p class=\"AGO wp-block-paragraph\" id=\"AO\"><a href=\"#\">Angola<\/a><\/p><p class=\"ATG wp-block-paragraph\" id=\"AG\"><a href=\"#\">Antigua-et-Barbuda<\/a><\/p><p class=\"ARG wp-block-paragraph\" id=\"AR\"><a href=\"#\">Argentine<\/a><\/p><p class=\"ARM wp-block-paragraph\" id=\"AM\"><a href=\"#\">Arm\u00e9nie<\/a><\/p><p class=\"AUS wp-block-paragraph\" id=\"AU\"><a href=\"#\">Australie<\/a><\/p><p class=\"AUT wp-block-paragraph\" id=\"AT\"><a href=\"#\">Autriche<\/a><\/p><p class=\"AZE wp-block-paragraph\" id=\"AZ\"><a href=\"#\">Azerba\u00efdjan<\/a><\/p><p class=\"BHS wp-block-paragraph\" id=\"BS\"><a href=\"#\">Bahamas<\/a><\/p><p class=\"BHR wp-block-paragraph\" id=\"BH\"><a href=\"#\">Bahre\u00efn<\/a><\/p><p class=\"BGD wp-block-paragraph\" id=\"BD\"><a href=\"#\">Bangladesh<\/a><\/p><p class=\"BRB wp-block-paragraph\" id=\"BB\"><a href=\"#\">Barbade<\/a><\/p><p class=\"BLR wp-block-paragraph\" id=\"BY\"><a href=\"#\">Bi\u00e9lorussie<\/a><\/p><p class=\"item-active BEL wp-block-paragraph\" id=\"BE\"><a href=\"#\">Belgique<\/a><\/p><p class=\"BLZ wp-block-paragraph\" id=\"BZ\"><a href=\"#\">Belize<\/a><\/p><p class=\"BEN wp-block-paragraph\" id=\"BJ\"><a href=\"#\">B\u00e9nin<\/a><\/p><p class=\"BTN wp-block-paragraph\" id=\"BT\"><a href=\"#\">Bhoutan<\/a><\/p><p class=\"BOL wp-block-paragraph\" id=\"BO\"><a href=\"#\">Bolivie<\/a><\/p><p class=\"BIH wp-block-paragraph\" id=\"BA\"><a href=\"#\">Bosnie-Herz\u00e9govine<\/a><\/p><p class=\"BWA wp-block-paragraph\" id=\"BW\"><a href=\"#\">Botswana<\/a><\/p><p class=\"BRA wp-block-paragraph\" id=\"BR\"><a href=\"#\">Br\u00e9sil<\/a><\/p><p class=\"BRN wp-block-paragraph\" id=\"BN\"><a href=\"#\">Brun\u00e9i<\/a><\/p><p class=\"BGR wp-block-paragraph\" id=\"BG\"><a href=\"#\">Bulgarie<\/a><\/p><p class=\"BFA wp-block-paragraph\" id=\"BF\"><a href=\"#\">Burkina Faso<\/a><\/p><p class=\"BDI wp-block-paragraph\" id=\"BI\"><a href=\"#\">Burundi<\/a><\/p><p class=\"CPV wp-block-paragraph\" id=\"CV\"><a href=\"#\">Cap-Vert<\/a><\/p><p class=\"KHM wp-block-paragraph\" id=\"KH\"><a href=\"#\">Cambodge<\/a><\/p><p class=\"CMR wp-block-paragraph\" id=\"CM\"><a href=\"#\">Cameroun<\/a><\/p><p class=\"CAN wp-block-paragraph\" id=\"CA\"><a href=\"#\">Canada<\/a><\/p><p class=\"CAF wp-block-paragraph\" id=\"CF\"><a href=\"#\">R\u00e9publique centrafricaine<\/a><\/p><p class=\"TCD wp-block-paragraph\" id=\"TD\"><a href=\"#\">Tchad<\/a><\/p><p class=\"CHL wp-block-paragraph\" id=\"CL\"><a href=\"#\">Chili<\/a><\/p><p class=\"CHN wp-block-paragraph\" id=\"CN\"><a href=\"#\">Chine<\/a><\/p><p class=\"COL wp-block-paragraph\" id=\"CO\"><a href=\"#\">Colombie<\/a><\/p><p class=\"COM wp-block-paragraph\" id=\"KM\"><a href=\"#\">Comores<\/a><\/p><p class=\"COD wp-block-paragraph\" id=\"CD\"><a href=\"#\">R\u00e9publique d\u00e9mocratique du Congo<\/a><\/p><p class=\"COG wp-block-paragraph\" id=\"CG\"><a href=\"#\">R\u00e9publique du Congo<\/a><\/p><p class=\"CRI wp-block-paragraph\" id=\"CR\"><a href=\"#\">Costa Rica<\/a><\/p><p class=\"HRV wp-block-paragraph\" id=\"HR\"><a href=\"#\">Croatie<\/a><\/p><p class=\"CUB wp-block-paragraph\" id=\"CU\"><a href=\"#\">Cuba<\/a><\/p><p class=\"CYP wp-block-paragraph\" id=\"CY\"><a href=\"#\">Chypre<\/a><\/p><p class=\"CZE wp-block-paragraph\" id=\"CZ\"><a href=\"#\">R\u00e9publique tch\u00e8que<\/a><\/p><p class=\"DNK wp-block-paragraph\" id=\"DK\"><a href=\"#\">Danemark<\/a><\/p><p class=\"DJI wp-block-paragraph\" id=\"DJ\"><a href=\"#\">Djibouti<\/a><\/p><p class=\"DMA wp-block-paragraph\" id=\"DM\"><a href=\"#\">Dominique<\/a><\/p><p class=\"DOM wp-block-paragraph\" id=\"DO\"><a href=\"#\">R\u00e9publique dominicaine<\/a><\/p><p class=\"TLS wp-block-paragraph\" id=\"TL\"><a href=\"#\">Timor oriental (Timor-Leste)<\/a><\/p><p class=\"ECU wp-block-paragraph\" id=\"EC\"><a href=\"#\">\u00c9quateur<\/a><\/p><p class=\"EGY wp-block-paragraph\" id=\"EG\"><a href=\"#\">\u00c9gypte<\/a><\/p><p class=\"SLV wp-block-paragraph\" id=\"SV\"><a href=\"#\">El Salvador<\/a><\/p><p class=\"GNQ wp-block-paragraph\" id=\"GQ\"><a href=\"#\">Guin\u00e9e \u00e9quatoriale<\/a><\/p><p class=\"ERI wp-block-paragraph\" id=\"ER\"><a href=\"#\">\u00c9rythr\u00e9e<\/a><\/p><p class=\"EST wp-block-paragraph\" id=\"EE\"><a href=\"#\">Estonie<\/a><\/p><p class=\"SWZ wp-block-paragraph\" id=\"SZ\"><a href=\"#\">Eswatini<\/a><\/p><p class=\"ETH wp-block-paragraph\" id=\"ET\"><a href=\"#\">\u00c9thiopie<\/a><\/p><p class=\"FJI wp-block-paragraph\" id=\"FJ\"><a href=\"#\">Fidji<\/a><\/p><p class=\"FIN wp-block-paragraph\" id=\"FI\"><a href=\"#\">Finlande<\/a><\/p><p class=\"FRA wp-block-paragraph\" id=\"FR\"><a href=\"#\">France<\/a><\/p><p class=\"GAB wp-block-paragraph\" id=\"GA\"><a href=\"#\">Gabon<\/a><\/p><p class=\"GMB wp-block-paragraph\" id=\"GM\"><a href=\"#\">Gambie<\/a><\/p><p class=\"GEO wp-block-paragraph\" id=\"GE\"><a href=\"#\">G\u00e9orgie<\/a><\/p><p class=\"DEU wp-block-paragraph\" id=\"DE\"><a href=\"#\">Allemagne<\/a><\/p><p class=\"GHA wp-block-paragraph\" id=\"GH\"><a href=\"#\">Ghana<\/a><\/p><p class=\"GRC wp-block-paragraph\" id=\"GR\"><a href=\"#\">Gr\u00e8ce<\/a><\/p><p class=\"GRD wp-block-paragraph\" id=\"GD\"><a href=\"#\">Grenade<\/a><\/p><p class=\"GTM wp-block-paragraph\" id=\"GT\"><a href=\"#\">Guatemala<\/a><\/p><p class=\"GIN wp-block-paragraph\" id=\"GN\"><a href=\"#\">Guin\u00e9e<\/a><\/p><p class=\"GNB wp-block-paragraph\" id=\"GW\"><a href=\"#\">Guin\u00e9e-Bissau<\/a><\/p><p class=\"GUY wp-block-paragraph\" id=\"GY\"><a href=\"#\">Guyana<\/a><\/p><p class=\"HTI wp-block-paragraph\" id=\"HT\"><a href=\"#\">Ha\u00efti<\/a><\/p><p class=\"HND wp-block-paragraph\" id=\"HN\"><a href=\"#\">Honduras<\/a><\/p><p class=\"HUN wp-block-paragraph\" id=\"HU\"><a href=\"#\">Hongrie<\/a><\/p><p class=\"ISL wp-block-paragraph\" id=\"IS\"><a href=\"#\">Islande<\/a><\/p><p class=\"IND wp-block-paragraph\" id=\"IN\"><a href=\"#\">Inde<\/a><\/p><p class=\"IDN wp-block-paragraph\" id=\"ID\"><a href=\"#\">Indon\u00e9sie<\/a><\/p><p class=\"IRN wp-block-paragraph\" id=\"IR\"><a href=\"#\">Iran<\/a><\/p><p class=\"IRQ wp-block-paragraph\" id=\"IQ\"><a href=\"#\">Irak<\/a><\/p><p class=\"IRL wp-block-paragraph\" id=\"IE\"><a href=\"#\">Irlande<\/a><\/p><p class=\"ISR wp-block-paragraph\" id=\"IL\"><a href=\"#\">Isra\u00ebl<\/a><\/p><p class=\"ITA wp-block-paragraph\" id=\"IT\"><a href=\"#\">Italie<\/a><\/p><p class=\"CIV wp-block-paragraph\" id=\"CI\"><a href=\"#\">C\u00f4te d&rsquo;Ivoire<\/a><\/p><p class=\"JAM wp-block-paragraph\" id=\"JM\"><a href=\"#\">Jama\u00efque<\/a><\/p><p class=\"JPN wp-block-paragraph\" id=\"JP\"><a href=\"#\">Japon<\/a><\/p><p class=\"JOR wp-block-paragraph\" id=\"JO\"><a href=\"#\">Jordanie<\/a><\/p><p class=\"KAZ wp-block-paragraph\" id=\"KZ\"><a href=\"#\">Kazakhstan<\/a><\/p><p class=\"KEN wp-block-paragraph\" id=\"KE\"><a href=\"#\">Kenya<\/a><\/p><p class=\"KIR wp-block-paragraph\" id=\"KI\"><a href=\"#\">Kiribati<\/a><\/p><p class=\"PRK wp-block-paragraph\" id=\"KP\"><a href=\"#\">Cor\u00e9e du Nord<\/a><\/p><p class=\"KOR wp-block-paragraph\" id=\"KR\"><a href=\"#\">Cor\u00e9e du Sud<\/a><\/p><p class=\"XKX wp-block-paragraph\" id=\"XK\"><a href=\"#\">Kosovo<\/a><\/p><p class=\"KWT wp-block-paragraph\" id=\"KW\"><a href=\"#\">Kowe\u00eft<\/a><\/p><p class=\"KGZ wp-block-paragraph\" id=\"KG\"><a href=\"#\">Kirghizistan<\/a><\/p><p class=\"LAO wp-block-paragraph\" id=\"LA\"><a href=\"#\">Laos<\/a><\/p><p class=\"LVA wp-block-paragraph\" id=\"LV\"><a href=\"#\">Lettonie<\/a><\/p><p class=\"LBN wp-block-paragraph\" id=\"LB\"><a href=\"#\">Liban<\/a><\/p><p class=\"LSO wp-block-paragraph\" id=\"LS\"><a href=\"#\">Lesotho<\/a><\/p><p class=\"LBR wp-block-paragraph\" id=\"LR\"><a href=\"#\">Lib\u00e9ria<\/a><\/p><p class=\"LBY wp-block-paragraph\" id=\"LY\"><a href=\"#\">Libye<\/a><\/p><p class=\"LIE wp-block-paragraph\" id=\"LI\"><a href=\"#\">Liechtenstein<\/a><\/p><p class=\"LTU wp-block-paragraph\" id=\"LT\"><a href=\"#\">Lituanie<\/a><\/p><p class=\"LUX wp-block-paragraph\" id=\"LU\"><a href=\"#\">Luxembourg<\/a><\/p><p class=\"MDG wp-block-paragraph\" id=\"MG\"><a href=\"#\">Madagascar<\/a><\/p><p class=\"MWI wp-block-paragraph\" id=\"MW\"><a href=\"#\">Malawi<\/a><\/p><p class=\"MYS wp-block-paragraph\" id=\"MY\"><a href=\"#\">Malaisie<\/a><\/p><p class=\"MDV wp-block-paragraph\" id=\"MV\"><a href=\"#\">Maldives<\/a><\/p><p class=\"MLI wp-block-paragraph\" id=\"ML\"><a href=\"#\">Mali<\/a><\/p><p class=\"MLT wp-block-paragraph\" id=\"MT\"><a href=\"#\">Malte<\/a><\/p><p class=\"MHL wp-block-paragraph\" id=\"MH\"><a href=\"#\">\u00celes Marshall<\/a><\/p><p class=\"MRT wp-block-paragraph\" id=\"MR\"><a href=\"#\">Mauritanie<\/a><\/p><p class=\"MUS wp-block-paragraph\" id=\"MU\"><a href=\"#\">Maurice<\/a><\/p><p class=\"MEX wp-block-paragraph\" id=\"MX\"><a href=\"#\">Mexique<\/a><\/p><p class=\"FSM wp-block-paragraph\" id=\"FM\"><a href=\"#\">Micron\u00e9sie<\/a><\/p><p class=\"MDA wp-block-paragraph\" id=\"MD\"><a href=\"#\">Moldavie<\/a><\/p><p class=\"MCO wp-block-paragraph\" id=\"MC\"><a href=\"#\">Monaco<\/a><\/p><p class=\"MNG wp-block-paragraph\" id=\"MN\"><a href=\"#\">Mongolie<\/a><\/p><p class=\"MNE wp-block-paragraph\" id=\"ME\"><a href=\"#\">Mont\u00e9n\u00e9gro<\/a><\/p><p class=\"MAR wp-block-paragraph\" id=\"MA\"><a href=\"#\">Maroc<\/a><\/p><p class=\"MOZ wp-block-paragraph\" id=\"MZ\"><a href=\"#\">Mozambique<\/a><\/p><p class=\"MMR wp-block-paragraph\" id=\"MM\"><a href=\"#\">Myanmar (Birmanie)<\/a><\/p><p class=\"NAM wp-block-paragraph\" id=\"NA\"><a href=\"#\">Namibie<\/a><\/p><p class=\"NRU wp-block-paragraph\" id=\"NR\"><a href=\"#\">Nauru<\/a><\/p><p class=\"NPL wp-block-paragraph\" id=\"NP\"><a href=\"#\">N\u00e9pal<\/a><\/p><p class=\"NLD wp-block-paragraph\" id=\"NL\"><a href=\"#\">Pays-Bas<\/a><\/p><p class=\"NZL wp-block-paragraph\" id=\"NZ\"><a href=\"#\">Nouvelle-Z\u00e9lande<\/a><\/p><p class=\"NIC wp-block-paragraph\" id=\"NI\"><a href=\"#\">Nicaragua<\/a><\/p><p class=\"NER wp-block-paragraph\" id=\"NE\"><a href=\"#\">Niger<\/a><\/p><p class=\"NGA wp-block-paragraph\" id=\"NG\"><a href=\"#\">Nigeria<\/a><\/p><p class=\"MKD wp-block-paragraph\" id=\"MK\"><a href=\"#\">Mac\u00e9doine du Nord<\/a><\/p><p class=\"NOR wp-block-paragraph\" id=\"NO\"><a href=\"#\">Norv\u00e8ge<\/a><\/p><p class=\"OMN wp-block-paragraph\" id=\"OM\"><a href=\"#\">Oman<\/a><\/p><p class=\"PAK wp-block-paragraph\" id=\"PK\"><a href=\"#\">Pakistan<\/a><\/p><p class=\"PLW wp-block-paragraph\" id=\"PW\"><a href=\"#\">Palaos<\/a><\/p><p class=\"PAN wp-block-paragraph\" id=\"PA\"><a href=\"#\">Panama<\/a><\/p><p class=\"PNG wp-block-paragraph\" id=\"PG\"><a href=\"#\">Papouasie-Nouvelle-Guin\u00e9e<\/a><\/p><p class=\"PRY wp-block-paragraph\" id=\"PY\"><a href=\"#\">Paraguay<\/a><\/p><p class=\"PER wp-block-paragraph\" id=\"PE\"><a href=\"#\">P\u00e9rou<\/a><\/p><p class=\"PHL wp-block-paragraph\" id=\"PH\"><a href=\"#\">Philippines<\/a><\/p><p class=\"POL wp-block-paragraph\" id=\"PL\"><a href=\"#\">Pologne<\/a><\/p><p class=\"PRT wp-block-paragraph\" id=\"PT\"><a href=\"#\">Portugal<\/a><\/p><p class=\"QAT wp-block-paragraph\" id=\"QA\"><a href=\"#\">Qatar<\/a><\/p><p class=\"ROU wp-block-paragraph\" id=\"RO\"><a href=\"#\">Roumanie<\/a><\/p><p class=\"RUS wp-block-paragraph\" id=\"RU\"><a href=\"#\">Russie<\/a><\/p><p class=\"RWA wp-block-paragraph\" id=\"RW\"><a href=\"#\">Rwanda<\/a><\/p><p class=\"KNA wp-block-paragraph\" id=\"KN\"><a href=\"#\">Saint-Christophe-et-Ni\u00e9v\u00e8s<\/a><\/p><p class=\"LCA wp-block-paragraph\" id=\"LC\"><a href=\"#\">Sainte-Lucie<\/a><\/p><p class=\"VCT wp-block-paragraph\" id=\"VC\"><a href=\"#\">Saint-Vincent-et-les-Grenadines<\/a><\/p><p class=\"WSM wp-block-paragraph\" id=\"WS\"><a href=\"#\">Samoa<\/a><\/p><p class=\"SMR wp-block-paragraph\" id=\"SM\"><a href=\"#\">Saint-Marin<\/a><\/p><p class=\"STP wp-block-paragraph\" id=\"ST\"><a href=\"#\">Sao Tom\u00e9-et-Principe<\/a><\/p><p class=\"SAU wp-block-paragraph\" id=\"SA\"><a href=\"#\">Arabie saoudite<\/a><\/p><p class=\"SEN wp-block-paragraph\" id=\"SN\"><a href=\"#\">S\u00e9n\u00e9gal<\/a><\/p><p class=\"SRB wp-block-paragraph\" id=\"RS\"><a href=\"#\">Serbie<\/a><\/p><p class=\"SYC wp-block-paragraph\" id=\"SC\"><a href=\"#\">Seychelles<\/a><\/p><p class=\"SLE wp-block-paragraph\" id=\"SL\"><a href=\"#\">Sierra Leone<\/a><\/p><p class=\"SGP wp-block-paragraph\" id=\"SG\"><a href=\"#\">Singapour<\/a><\/p><p class=\"SVK wp-block-paragraph\" id=\"SK\"><a href=\"#\">Slovaquie<\/a><\/p><p class=\"SVN wp-block-paragraph\" id=\"SI\"><a href=\"#\">Slov\u00e9nie<\/a><\/p><p class=\"SLB wp-block-paragraph\" id=\"SB\"><a href=\"#\">\u00celes Salomon<\/a><\/p><p class=\"SOM wp-block-paragraph\" id=\"SO\"><a href=\"#\">Somalie<\/a><\/p><p class=\"ZAF wp-block-paragraph\" id=\"ZA\"><a href=\"#\">Afrique du Sud<\/a><\/p><p class=\"SSD wp-block-paragraph\" id=\"SS\"><a href=\"#\">Soudan du Sud<\/a><\/p><p class=\"ESP wp-block-paragraph\" id=\"ES\"><a href=\"#\">Espagne<\/a><\/p><p class=\"LKA wp-block-paragraph\" id=\"LK\"><a href=\"#\">Sri Lanka<\/a><\/p><p class=\"SDN wp-block-paragraph\" id=\"SD\"><a href=\"#\">Soudan<\/a><\/p><p class=\"SUR wp-block-paragraph\" id=\"SR\"><a href=\"#\">Suriname<\/a><\/p><p class=\"SWE wp-block-paragraph\" id=\"SE\"><a href=\"#\">Su\u00e8de<\/a><\/p><p class=\"CHE wp-block-paragraph\" id=\"CH\"><a href=\"#\">Suisse<\/a><\/p><p class=\"SYR wp-block-paragraph\" id=\"SY\"><a href=\"#\">Syrie<\/a><\/p><p class=\"TWN wp-block-paragraph\" id=\"TW\"><a href=\"#\">Ta\u00efwan<\/a><\/p><p class=\"TJK wp-block-paragraph\" id=\"TJ\"><a href=\"#\">Tadjikistan<\/a><\/p><p class=\"TZA wp-block-paragraph\" id=\"TZ\"><a href=\"#\">Tanzanie<\/a><\/p><p class=\"THA wp-block-paragraph\" id=\"TH\"><a href=\"#\">Tha\u00eflande<\/a><\/p><p class=\"TGO wp-block-paragraph\" id=\"TG\"><a href=\"#\">Togo<\/a><\/p><p class=\"TON wp-block-paragraph\" id=\"TO\"><a href=\"#\">Tonga<\/a><\/p><p class=\"TTO wp-block-paragraph\" id=\"TT\"><a href=\"#\">Trinit\u00e9-et-Tobago<\/a><\/p><p class=\"TUN wp-block-paragraph\" id=\"TN\"><a href=\"#\">Tunisie<\/a><\/p><p class=\"TUR wp-block-paragraph\" id=\"TR\"><a href=\"#\">Turquie<\/a><\/p><p class=\"TKM wp-block-paragraph\" id=\"TM\"><a href=\"#\">Turkm\u00e9nistan<\/a><\/p><p class=\"TUV wp-block-paragraph\" id=\"TV\"><a href=\"#\">Tuvalu<\/a><\/p><p class=\"UGA wp-block-paragraph\" id=\"UG\"><a href=\"#\">Ouganda<\/a><\/p><p class=\"UKR wp-block-paragraph\" id=\"UA\"><a href=\"#\">Ukraine<\/a><\/p><p class=\"ARE wp-block-paragraph\" id=\"AE\"><a href=\"#\">\u00c9mirats arabes unis<\/a><\/p><p class=\"GBR wp-block-paragraph\" id=\"GB\"><a href=\"#\">Royaume-Uni<\/a><\/p><p class=\"USA wp-block-paragraph\" id=\"US\"><a href=\"#\">\u00c9tats-Unis<\/a><\/p><p class=\"URY wp-block-paragraph\" id=\"UY\"><a href=\"#\">Uruguay<\/a><\/p><p class=\"UZB wp-block-paragraph\" id=\"UZ\"><a href=\"#\">Ouzb\u00e9kistan<\/a><\/p><p class=\"VUT wp-block-paragraph\" id=\"VU\"><a href=\"#\">Vanuatu<\/a><\/p><p class=\"VAT wp-block-paragraph\" id=\"VA\"><a href=\"#\">Cit\u00e9 du Vatican (Saint-Si\u00e8ge)<\/a><\/p><p class=\"VEN wp-block-paragraph\" id=\"VE\"><a href=\"#\">Venezuela<\/a><\/p><p class=\"VNM wp-block-paragraph\" id=\"VN\"><a href=\"#\">Vietnam<\/a><\/p><p class=\"YEM wp-block-paragraph\" id=\"YE\"><a href=\"#\">Y\u00e9men<\/a><\/p><p class=\"ZMB wp-block-paragraph\" id=\"ZM\"><a href=\"#\">Zambie<\/a><\/p><p class=\"ZWE wp-block-paragraph\" id=\"ZW\"><a href=\"#\">Zimbabwe<\/a><\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"wp-block-group button-with-submenu wp-block-cloudtalk-button-with-submenu\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-buttons is-horizontal is-content-justification-left is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button btn-trigger\"><a class=\"wp-block-button__link wp-element-button\">EUR (\u20ac)<\/a><\/div><\/div><div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"wp-block-group submenu-content\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\"><p class=\"wp-block-paragraph\"><a href=\"#\">EUR (\u20ac)<\/a><\/p><p class=\"wp-block-paragraph\"><a href=\"#\">USD ($)<\/a><\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n<\/div>\n                    <\/div>\n                \n                <div class=\"sp__content\">\n                                                                    <div\n                            class=\"sp__panel sp__panel--active\"\n                            role=\"tabpanel\"\n                            data-panel=\"0\"\n                                                    >\n                            <div class=\"sp__cards\">\n                                                                                    <a class=\"sp__card\" href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" data-name=\"Starter\" data-price=\"\u20ac25\" data-price-monthly=\"\u20ac34\" data-unit=\"Utilisateur \/ mois\" data-detail=\"Factur\u00e9 annuellement\" data-detail-monthly=\"Factur\u00e9 mensuellement\" data-link-text=\"En savoir plus\" data-url=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" data-lite-name=\"Lite\" data-lite-price=\"\u20ac19\" data-lite-price-monthly=\"\u20ac27\" data-lite-unit=\"Utilisateur \/ mois\" data-lite-detail=\"Factur\u00e9 annuellement\" data-lite-detail-monthly=\"Factur\u00e9 mensuellement\" data-lite-link-text=\"En savoir plus\" data-lite-url=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\">\n                    <div class=\"sp__card-body\">\n                <p class=\"sp__name\">Starter<\/p>\n                <div class=\"sp__price-col\">\n                    <div class=\"sp__price-row\">\n                        <span class=\"sp__price\">\u20ac25<\/span>\n                                                    <span class=\"sp__price-note\">\n                                Utilisateur \/ mois                                <br>Factur\u00e9 annuellement                            <\/span>\n                                            <\/div>\n                                    <\/div>\n            <\/div>\n                            <span class=\"btn btn-link-gray btn-small sp__know-more\">\n                    <span class=\"sp__know-more-text\">En savoir plus<\/span>\n                    <svg class=\"sp__arrow\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M4.167 10h11.666m0 0L10 4.167M15.833 10 10 15.833\" stroke=\"currentColor\" stroke-width=\"1.667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>                <\/span>\n                    <\/a>                                                                                            <a class=\"sp__card\" href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" data-name=\"Essential\" data-price=\"\u20ac29\" data-price-monthly=\"\u20ac39\" data-unit=\"Utilisateur \/ mois\" data-detail=\"Factur\u00e9 annuellement\" data-detail-monthly=\"\/demo\/\" data-link-text=\"En savoir plus\" data-url=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\">\n                    <div class=\"sp__card-body\">\n                <p class=\"sp__name\">Essential<\/p>\n                <div class=\"sp__price-col\">\n                    <div class=\"sp__price-row\">\n                        <span class=\"sp__price\">\u20ac29<\/span>\n                                                    <span class=\"sp__price-note\">\n                                Utilisateur \/ mois                                <br>Factur\u00e9 annuellement                            <\/span>\n                                            <\/div>\n                                    <\/div>\n            <\/div>\n                            <span class=\"btn btn-link-gray btn-small sp__know-more\">\n                    <span class=\"sp__know-more-text\">En savoir plus<\/span>\n                    <svg class=\"sp__arrow\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M4.167 10h11.666m0 0L10 4.167M15.833 10 10 15.833\" stroke=\"currentColor\" stroke-width=\"1.667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>                <\/span>\n                    <\/a>                                                                                            <a class=\"sp__card\" href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" data-name=\"Expert\" data-price=\"\u20ac49\" data-price-monthly=\"\u20ac69\" data-unit=\"Utilisateur \/ mois\" data-detail=\"Factur\u00e9 annuellement\" data-detail-monthly=\"Factur\u00e9 mensuellement\" data-link-text=\"En savoir plus\" data-url=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\">\n                    <div class=\"sp__card-body\">\n                <p class=\"sp__name\">Expert<\/p>\n                <div class=\"sp__price-col\">\n                    <div class=\"sp__price-row\">\n                        <span class=\"sp__price\">\u20ac49<\/span>\n                                                    <span class=\"sp__price-note\">\n                                Utilisateur \/ mois                                <br>Factur\u00e9 annuellement                            <\/span>\n                                            <\/div>\n                                    <\/div>\n            <\/div>\n                            <span class=\"btn btn-link-gray btn-small sp__know-more\">\n                    <span class=\"sp__know-more-text\">En savoir plus<\/span>\n                    <svg class=\"sp__arrow\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M4.167 10h11.666m0 0L10 4.167M15.833 10 10 15.833\" stroke=\"currentColor\" stroke-width=\"1.667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>                <\/span>\n                    <\/a>                                                                    <\/div>\n\n                                                                                                                            <a class=\"sp__banner\" href=\"https:\/\/www.cloudtalk.io\/fr\/tarification-de-logiciel-de-centre-dappels\/\">\n                                                                    <span class=\"sp__banner-icon\" aria-hidden=\"true\">\n                                        <span class=\"sp__banner-line\"><\/span>\n                                        <span class=\"sp__banner-icon-circle\">\n                                            <svg width=\"40\" height=\"40\" viewBox=\"0 0 40 40\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n        <path d=\"M0 20C0 8.95431 8.95431 0 20 0C31.0457 0 40 8.95431 40 20C40 31.0457 31.0457 40 20 40C8.95431 40 0 31.0457 0 20Z\" fill=\"#DCFAE6\"\/>\n        <path d=\"M28.3337 15.833L21.7765 22.3902C21.4465 22.7202 21.2814 22.8852 21.0912 22.947C20.9238 23.0014 20.7435 23.0014 20.5761 22.947C20.3859 22.8852 20.2209 22.7202 19.8908 22.3902L17.6098 20.1091C17.2798 19.7791 17.1148 19.6141 16.9245 19.5523C16.7571 19.4979 16.5768 19.4979 16.4095 19.5523C16.2192 19.6141 16.0542 19.7791 15.7242 20.1092L11.667 24.1663M28.3337 21.6663V15.833H22.5003\" stroke=\"#079455\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n        <\/svg>                                        <\/span>\n                                        <span class=\"sp__banner-line\"><\/span>\n                                    <\/span>\n                                    <div class=\"sp__banner-text\">\n                                                                                    <p class=\"sp__banner-title\">Vous ne savez pas quel plan vous convient le mieux\u00a0?<\/p>\n                                                                                                                            <p class=\"sp__banner-desc\">D\u00e9couvrez toutes les offres de chaque plan.<\/p>\n                                                                            <\/div>\n                                                                            <span class=\"btn btn-secondary-green btn-regular sp__banner-btn\">\n                                            <span>Voir les plans<\/span>\n                                            <svg class=\"sp__arrow\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M4.167 10h11.666m0 0L10 4.167M15.833 10 10 15.833\" stroke=\"currentColor\" stroke-width=\"1.667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>                                        <\/span>\n                                                                    <\/a>                                                    <\/div>\n                                                                    <div\n                            class=\"sp__panel\"\n                            role=\"tabpanel\"\n                            data-panel=\"1\"\n                            hidden                        >\n                            <div class=\"sp__cards\">\n                                                                                    <a class=\"sp__card\" href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" data-name=\"R\u00e9ceptionniste IA\" data-price=\"\u20ac0\" data-price-monthly=\"\" data-unit=\"\/ mois\" data-detail=\"\" data-detail-monthly=\"\" data-link-text=\"En savoir plus\" data-url=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\">\n                    <div class=\"sp__card-body\">\n                <p class=\"sp__name\">R\u00e9ceptionniste IA<\/p>\n                <div class=\"sp__price-col\">\n                    <div class=\"sp__price-row\">\n                        <span class=\"sp__price\">\u20ac0<\/span>\n                                                    <span class=\"sp__price-note\">\n                                \/ mois                                                            <\/span>\n                                            <\/div>\n                                            <p class=\"sp__minutes\">Minutes incluses : 50 min<\/p>\n                                    <\/div>\n            <\/div>\n                            <span class=\"btn btn-link-gray btn-small sp__know-more\">\n                    <span class=\"sp__know-more-text\">En savoir plus<\/span>\n                    <svg class=\"sp__arrow\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M4.167 10h11.666m0 0L10 4.167M15.833 10 10 15.833\" stroke=\"currentColor\" stroke-width=\"1.667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>                <\/span>\n                    <\/a>                                                                                            <a class=\"sp__card\" href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" data-name=\"Sp\u00e9cialiste IA\" data-price=\"\u20ac349\" data-price-monthly=\"\" data-unit=\"\/ mois\" data-detail=\"\" data-detail-monthly=\"\" data-link-text=\"En savoir plus\" data-url=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\">\n                    <div class=\"sp__card-body\">\n                <p class=\"sp__name\">Sp\u00e9cialiste IA<\/p>\n                <div class=\"sp__price-col\">\n                    <div class=\"sp__price-row\">\n                        <span class=\"sp__price\">\u20ac349<\/span>\n                                                    <span class=\"sp__price-note\">\n                                \/ mois                                                            <\/span>\n                                            <\/div>\n                                            <p class=\"sp__minutes\">Minutes incluses : 1 000 min<\/p>\n                                    <\/div>\n            <\/div>\n                            <span class=\"btn btn-link-gray btn-small sp__know-more\">\n                    <span class=\"sp__know-more-text\">En savoir plus<\/span>\n                    <svg class=\"sp__arrow\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M4.167 10h11.666m0 0L10 4.167M15.833 10 10 15.833\" stroke=\"currentColor\" stroke-width=\"1.667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>                <\/span>\n                    <\/a>                                                                                            <a class=\"sp__card\" href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" data-name=\"Personnalis\u00e9\" data-price=\"\u20ac0.15\" data-price-monthly=\"\" data-unit=\"\/ mois\" data-detail=\"\" data-detail-monthly=\"\" data-link-text=\"En savoir plus\" data-url=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\">\n                    <div class=\"sp__card-body\">\n                <p class=\"sp__name\">Personnalis\u00e9<\/p>\n                <div class=\"sp__price-col\">\n                    <div class=\"sp__price-row\">\n                        <span class=\"sp__price\">\u20ac0.15<\/span>\n                                                    <span class=\"sp__price-note\">\n                                \/ mois                                                            <\/span>\n                                            <\/div>\n                                            <p class=\"sp__minutes\">Minutes incluses : &gt; 1 000 min<\/p>\n                                    <\/div>\n            <\/div>\n                            <span class=\"btn btn-link-gray btn-small sp__know-more\">\n                    <span class=\"sp__know-more-text\">En savoir plus<\/span>\n                    <svg class=\"sp__arrow\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M4.167 10h11.666m0 0L10 4.167M15.833 10 10 15.833\" stroke=\"currentColor\" stroke-width=\"1.667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>                <\/span>\n                    <\/a>                                                           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22.947C20.3859 22.8852 20.2209 22.7202 19.8908 22.3902L17.6098 20.1091C17.2798 19.7791 17.1148 19.6141 16.9245 19.5523C16.7571 19.4979 16.5768 19.4979 16.4095 19.5523C16.2192 19.6141 16.0542 19.7791 15.7242 20.1092L11.667 24.1663M28.3337 21.6663V15.833H22.5003\" stroke=\"#079455\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n        <\/svg>                                        <\/span>\n                                        <span class=\"sp__banner-line\"><\/span>\n                                    <\/span>\n                                    <div class=\"sp__banner-text\">\n                                                                                    <p class=\"sp__banner-title\">Vous ne savez pas quel plan vous convient le mieux\u00a0?<\/p>\n                                                                                                                            <p class=\"sp__banner-desc\">D\u00e9couvrez toutes les offres de chaque plan.<\/p>\n                                                                            <\/div>\n                                                                            <span class=\"btn btn-secondary-green btn-regular sp__banner-btn\">\n                                            <span>Voir les plans<\/span>\n                                            <svg class=\"sp__arrow\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M4.167 10h11.666m0 0L10 4.167M15.833 10 10 15.833\" stroke=\"currentColor\" stroke-width=\"1.667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>                                        <\/span>\n                                                                    <\/a>                                                    <\/div>\n                                    <\/div>\n            <\/div>\n        <\/div>\n        \n\n<div class=\"wp-block-cloudtalk-faq wp-block-cloudtalk-faq--grey wp-block-cloudtalk-faq-v2\" data-display-mode=\"section\"><div class=\"faq-block\"><div class=\"faq-block__header\"><h2 class=\"faq-block__title\">Syst\u00e8mes de t\u00e9l\u00e9phonie virtuel expliqu\u00e9s \u2014 Tout ce que vous devez savoir<\/h2><\/div><div class=\"faq-block__items\"><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-16\"><h3 class=\"faq-item__question-text\">1. Qu&rsquo;est-ce qu&rsquo;un syst\u00e8me de t\u00e9l\u00e9phonie virtuel ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-16\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">Un <a href=\"https:\/\/www.cloudtalk.io\/virtual-phone-system\/\">syst\u00e8me de t\u00e9l\u00e9phonie virtuel<\/a> est une solution de t\u00e9l\u00e9phonie d&rsquo;entreprise qui fonctionne enti\u00e8rement sur Internet, sans n\u00e9cessiter de t\u00e9l\u00e9phones de bureau physiques ni de mat\u00e9riel sur site. Les appels sont achemin\u00e9s via l&rsquo;infrastructure cloud du fournisseur et re\u00e7us sur n&rsquo;importe quel appareil \u2014 ordinateur de bureau, portable ou mobile \u2014 \u00e0 l&rsquo;aide d&rsquo;une application de softphone ou d&rsquo;un navigateur.<\/p><p class=\"wp-block-paragraph\">Contrairement aux syst\u00e8mes PBX traditionnels, un syst\u00e8me de t\u00e9l\u00e9phonie virtuel \u00e9volue instantan\u00e9ment, prend en charge les \u00e9quipes distantes et distribu\u00e9es \u00e0 l&rsquo;\u00e9chelle mondiale, et s&rsquo;int\u00e8gre nativement aux <a href=\"https:\/\/www.cloudtalk.io\/fr\/integrations\/\">CRM<\/a> et aux services d&rsquo;assistance. Le syst\u00e8me de t\u00e9l\u00e9phonie virtuel de CloudTalk ajoute des <a href=\"https:\/\/www.cloudtalk.io\/fr\/logiciel-de-centre-dappels-avec-statistiques\/\">analyses bas\u00e9es sur l&rsquo;IA<\/a>, 160 <a href=\"https:\/\/www.cloudtalk.io\/fr\/numeros-de-telephone-internationaux-pour-votre-centre-dappels\/\">num\u00e9ros virtuels<\/a> et plus de 100 int\u00e9grations \u00e0 cette base.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-17\"><h3 class=\"faq-item__question-text\">2. Comment fonctionne un syst\u00e8me de t\u00e9l\u00e9phonie virtuel ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-17\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">Un syst\u00e8me de t\u00e9l\u00e9phonie virtuel fonctionne en acheminant les appels vocaux sur Internet \u00e0 l&rsquo;aide de la technologie <a href=\"https:\/\/www.cloudtalk.io\/fr\/telephonie-voip\/\">VoIP (Voice over IP)<\/a> au lieu des lignes t\u00e9l\u00e9phoniques physiques. Lorsqu&rsquo;un appel est pass\u00e9, l&rsquo;audio est converti en paquets de donn\u00e9es, transmis via le r\u00e9seau cloud du fournisseur et r\u00e9assembl\u00e9 sur l&rsquo;appareil du destinataire en temps r\u00e9el.<\/p><p class=\"wp-block-paragraph\">Le fournisseur g\u00e8re toute l&rsquo;infrastructure \u2014 serveurs, acheminement, menus IVR, files d&rsquo;attente d&rsquo;appels et messagerie vocale \u2014 \u00e0 distance. Les utilisateurs se connectent via un navigateur ou une application, re\u00e7oivent un num\u00e9ro virtuel et peuvent passer et recevoir des appels de n&rsquo;importe o\u00f9 avec une connexion Internet. Des fonctionnalit\u00e9s avanc\u00e9es comme le renvoi d&rsquo;appel, l&rsquo;<a href=\"https:\/\/www.cloudtalk.io\/fr\/outils-de-centre-dappels\/logiciel-de-routage-base-sur-les-competences-ameliorer-lefficacite-du-routage-des-agents\/\">acheminement bas\u00e9 sur les comp\u00e9tences<\/a> et les fen\u00eatres contextuelles CRM fonctionnent automatiquement sans aucune configuration mat\u00e9rielle.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-18\"><h3 class=\"faq-item__question-text\">3. Lequel est le meilleur \u2014 PBX ou VoIP pour un syst\u00e8me de t\u00e9l\u00e9phonie virtuel ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-18\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">Pour la plupart des entreprises modernes, un syst\u00e8me de t\u00e9l\u00e9phonie virtuel <a href=\"https:\/\/www.cloudtalk.io\/fr\/telephonie-voip\/\">VoIP cloud<\/a> surpasse le PBX sur site sur toutes les dimensions op\u00e9rationnelles. Un syst\u00e8me t\u00e9l\u00e9phonique PBX virtuel offre les m\u00eames fonctionnalit\u00e9s d&rsquo;acheminement, d&rsquo;IVR et d&rsquo;extension qu&rsquo;un PBX mat\u00e9riel \u2014 sans les co\u00fbts initiaux, la charge de maintenance ou les limitations g\u00e9ographiques.<\/p><p class=\"wp-block-paragraph\">Les syst\u00e8mes de t\u00e9l\u00e9phonie virtuel VoIP \u00e9voluent \u00e0 la demande, prennent en charge les \u00e9quipes \u00e0 distance \u00e0 l&rsquo;\u00e9chelle mondiale et s&rsquo;int\u00e8grent directement aux CRM et aux services d&rsquo;assistance. Le PBX sur site peut \u00eatre pr\u00e9f\u00e9r\u00e9 uniquement dans des environnements hautement r\u00e9glement\u00e9s avec des exigences strictes en mati\u00e8re de donn\u00e9es sur site. Pour les \u00e9quipes qui ont besoin de flexibilit\u00e9 et d&rsquo;une port\u00e9e mondiale, un syst\u00e8me de t\u00e9l\u00e9phonie virtuel est le choix \u00e9vident.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-19\"><h3 class=\"faq-item__question-text\">4. Quels sont les avantages d&rsquo;un syst\u00e8me de t\u00e9l\u00e9phonie professionnel virtuel ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-19\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">Les principaux avantages d&rsquo;un syst\u00e8me de t\u00e9l\u00e9phonie professionnel virtuel sont un co\u00fbt r\u00e9duit, une configuration plus rapide, une port\u00e9e mondiale et une int\u00e9gration logicielle plus pouss\u00e9e. Les \u00e9quipes se d\u00e9ploient en quelques heures plut\u00f4t qu&rsquo;en quelques semaines, sans mat\u00e9riel \u00e0 acheter ou \u00e0 entretenir. Des num\u00e9ros virtuels provenant de 180 pays sont provisionn\u00e9s instantan\u00e9ment, am\u00e9liorant les taux de r\u00e9ponse sur les march\u00e9s internationaux.<\/p><p class=\"wp-block-paragraph\">Les int\u00e9grations natives avec <a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-de-votre-systeme-telephonique-dans-salesforce\/\">Salesforce<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-dun-centre-dappel-pour-hubspot\/\">HubSpot<\/a>, Zendesk et Pipedrive \u00e9liminent la saisie manuelle des appels. Les <a href=\"https:\/\/www.cloudtalk.io\/fr\/conversation-intelligente-alimentee-par-lia\/\">fonctionnalit\u00e9s d&rsquo;IA<\/a> \u2014 <a href=\"https:\/\/www.cloudtalk.io\/fr\/outils-de-centre-dappels\/transcription-des-appels\/\">transcription<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/fr\/analyse-des-sentiments\/\">analyse des sentiments<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/fr\/balises-de-resume-d-appel-automatique\/\">r\u00e9sum\u00e9s d&rsquo;appels<\/a> \u2014 donnent aux managers des informations en temps r\u00e9el sans avoir \u00e0 r\u00e9viser manuellement les enregistrements. Les \u00e9quipes distantes et distribu\u00e9es op\u00e8rent sur le m\u00eame syst\u00e8me t\u00e9l\u00e9phonique virtuel, quel que soit leur emplacement.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-20\"><h3 class=\"faq-item__question-text\">5. Comment assurer la qualit\u00e9 des appels sur un syst\u00e8me t\u00e9l\u00e9phonique virtuel ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-20\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">La qualit\u00e9 des appels sur un syst\u00e8me t\u00e9l\u00e9phonique virtuel d\u00e9pend principalement de la stabilit\u00e9 de la connexion internet et de l&rsquo;infrastructure du fournisseur. Une connexion haut d\u00e9bit stable ou 4G\/5G avec au moins 1 Mbps par appel actif est l&rsquo;exigence de base. CloudTalk att\u00e9nue davantage les probl\u00e8mes de qualit\u00e9 gr\u00e2ce \u00e0 des codecs audio adaptatifs, une infrastructure de serveurs distribu\u00e9e et un SLA de disponibilit\u00e9 de 99,9 %.<\/p><p class=\"wp-block-paragraph\">Du c\u00f4t\u00e9 du fournisseur, recherchez une infrastructure distribu\u00e9e sur plusieurs r\u00e9gions, une mise en tampon adaptative de la gigue et une s\u00e9lection automatique des codecs. La surveillance de la qualit\u00e9 en temps r\u00e9el de CloudTalk signale les connexions d\u00e9grad\u00e9es avant qu&rsquo;elles n&rsquo;affectent les appels clients, et le <a href=\"https:\/\/www.cloudtalk.io\/fr\/logiciel-de-centre-dappels-avec-statistiques\/\">tableau de bord analytique<\/a> affiche les m\u00e9triques de qualit\u00e9 des appels au niveau de l&rsquo;agent et de l&rsquo;\u00e9quipe afin que les probl\u00e8mes soient d\u00e9tect\u00e9s rapidement.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"ds2-force-padding-with-divider wp-block-cloudtalk-integrations-icons-section\"><div class=\"iis\"><div class=\"iis__container\"><p class=\"iis__caption\">Int\u00e9grations<\/p><h3 class=\"iis__heading\">Connectez votre syst\u00e8me t\u00e9l\u00e9phonique virtuel \u00e0 plus de 100 outils m\u00e9tier<\/h3><p class=\"iis__description\">CRM, services d&rsquo;assistance, syst\u00e8mes de suivi des candidatures et bien plus encore. D\u00e9marrez instantan\u00e9ment avec 100+ int\u00e9grations int\u00e9gr\u00e9es, ou \u00e9tendez vos capacit\u00e9s avec Zapier, Make ou le cr\u00e9ateur d&rsquo;automatisation de flux de travail de CloudTalk.<\/p><div class=\"iis__icons\"><figure class=\"iis__icon\"><a href=\"https:\/\/www.cloudtalk.io\/zapier\/\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/05\/IconZapier.svg\" alt=\"\" loading=\"lazy\" width=\"108\" height=\"108\"\/><\/a><figcaption>View<\/figcaption><\/figure><figure class=\"iis__icon\"><a href=\"https:\/\/www.cloudtalk.io\/salesforce\/\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/05\/IconSalesforce.svg\" alt=\"\" loading=\"lazy\" width=\"108\" height=\"108\"\/><\/a><figcaption>View<\/figcaption><\/figure><figure class=\"iis__icon\"><a href=\"https:\/\/www.cloudtalk.io\/intercom\/\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/05\/IconIntercom.svg\" alt=\"\" loading=\"lazy\" width=\"108\" height=\"108\"\/><\/a><figcaption>View<\/figcaption><\/figure><figure class=\"iis__icon\"><a href=\"https:\/\/www.cloudtalk.io\/pipedrive-call-center-integration\/\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/05\/IconPipedrive.svg\" alt=\"\" loading=\"lazy\" width=\"108\" height=\"108\"\/><\/a><figcaption>View<\/figcaption><\/figure><figure class=\"iis__icon\"><a href=\"https:\/\/www.cloudtalk.io\/front\/\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/05\/IconFront.svg\" alt=\"\" loading=\"lazy\" width=\"108\" height=\"108\"\/><\/a><figcaption>View<\/figcaption><\/figure><figure class=\"iis__icon\"><a href=\"https:\/\/www.cloudtalk.io\/zendesk-call-center-integration\/\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/05\/IconZendesk.svg\" alt=\"\" loading=\"lazy\" width=\"108\" height=\"108\"\/><\/a><figcaption>View<\/figcaption><\/figure><figure class=\"iis__icon\"><a href=\"https:\/\/www.cloudtalk.io\/gong-call-center-integration\/\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/05\/IconGong.svg\" alt=\"\" loading=\"lazy\" width=\"108\" height=\"108\"\/><\/a><figcaption>View<\/figcaption><\/figure><figure class=\"iis__icon\"><a href=\"https:\/\/www.cloudtalk.io\/hubspot\/\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/05\/IconHubSpot.svg\" alt=\"\" loading=\"lazy\" width=\"108\" height=\"108\"\/><\/a><figcaption>View<\/figcaption><\/figure><figure class=\"iis__icon\"><a href=\"https:\/\/www.cloudtalk.io\/copper\/\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/05\/IconCopper.svg\" alt=\"\" loading=\"lazy\" width=\"108\" height=\"108\"\/><\/a><figcaption>View<\/figcaption><\/figure><figure class=\"iis__icon\"><a href=\"https:\/\/www.cloudtalk.io\/gorgias\/\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/05\/IconGorgias.svg\" alt=\"\" loading=\"lazy\" width=\"108\" height=\"108\"\/><\/a><figcaption>View<\/figcaption><\/figure><figure class=\"iis__icon\"><a href=\"https:\/\/www.cloudtalk.io\/zendesk-sell\/\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/05\/IconZendeskSell.svg\" alt=\"\" loading=\"lazy\" width=\"108\" height=\"108\"\/><\/a><figcaption>View<\/figcaption><\/figure><figure class=\"iis__icon\"><a href=\"https:\/\/www.cloudtalk.io\/microsoft-dynamics-365\/\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/05\/IconMicrosoftDynamics.svg\" alt=\"\" loading=\"lazy\" width=\"108\" height=\"108\"\/><\/a><figcaption>View<\/figcaption><\/figure><figure class=\"iis__icon\"><a href=\"https:\/\/www.cloudtalk.io\/microsoft-teams\/\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/05\/IconMS-Teams.svg\" alt=\"\" loading=\"lazy\" width=\"108\" height=\"108\"\/><\/a><figcaption>View<\/figcaption><\/figure><figure class=\"iis__icon\"><a href=\"https:\/\/www.cloudtalk.io\/kommocrm\/\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/05\/IconKommo.svg\" alt=\"\" loading=\"lazy\" width=\"108\" height=\"108\"\/><\/a><figcaption>View<\/figcaption><\/figure><figure class=\"iis__icon\"><a href=\"https:\/\/www.cloudtalk.io\/freshworks-crm\/\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/05\/IconFreshsales.svg\" alt=\"\" loading=\"lazy\" width=\"108\" height=\"108\"\/><\/a><figcaption>View<\/figcaption><\/figure><figure class=\"iis__icon\"><a href=\"https:\/\/www.cloudtalk.io\/zoho-crm\/\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/05\/IconZohoCrm.svg\" alt=\"\" loading=\"lazy\" width=\"108\" height=\"108\"\/><\/a><figcaption>View<\/figcaption><\/figure><\/div><div class=\"iis__buttons\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/integrations\/\" class=\"btn btn-xl\">Voir toutes les int\u00e9grations<\/a><\/div><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-features-grid\"><div class=\"wp-block-cloudtalk-features-grid__container\"><div class=\"wp-block-cloudtalk-features-grid__content\"><p class=\"wp-block-cloudtalk-features-grid__subtitle\">Fonctionnalit\u00e9s<\/p><h2 class=\"wp-block-cloudtalk-features-grid__title\">Fonctionnalit\u00e9s cl\u00e9s du syst\u00e8me t\u00e9l\u00e9phonique virtuel de CloudTalk<\/h2><\/div><div class=\"wp-block-cloudtalk-features-grid__items\"><div class=\"wp-block-cloudtalk-features-grid__item\"><div class=\"wp-block-cloudtalk-features-grid__item-header\"><div class=\"wp-block-cloudtalk-features-grid__item-icon\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2023\/10\/icon-call-recording-featured.svg\" alt=\"\" \/><\/div><\/div><div class=\"wp-block-cloudtalk-features-grid__item-content\"><h4 class=\"wp-block-cloudtalk-features-grid__item-title\">Num\u00e9ros virtuels<\/h4><p class=\"wp-block-cloudtalk-features-grid__item-description\">Obtenez instantan\u00e9ment des num\u00e9ros virtuels locaux, gratuits ou mobiles dans plus de 180 pays \u2014 am\u00e9liorant les taux de r\u00e9ponse et \u00e9tablissant une cr\u00e9dibilit\u00e9 locale sur chaque march\u00e9.<\/p><a href=\"https:\/\/www.cloudtalk.io\/fr\/numeros-de-telephone-internationaux-pour-votre-centre-dappels\/\" class=\"btn btn-tertiary-color\">En savoir plus <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M4.16626 10H15.8333M15.8333 10L10.4163 4.58334M15.8333 10L10.4163 15.4167\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><div class=\"wp-block-cloudtalk-features-grid__item\"><div class=\"wp-block-cloudtalk-features-grid__item-header\"><div class=\"wp-block-cloudtalk-features-grid__item-icon\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2023\/08\/Icon_features_IVR.svg\" alt=\"\" \/><\/div><\/div><div class=\"wp-block-cloudtalk-features-grid__item-content\"><h4 class=\"wp-block-cloudtalk-features-grid__item-title\">IVR<\/h4><p class=\"wp-block-cloudtalk-features-grid__item-description\">Dirigez instantan\u00e9ment les appelants vers le bon agent ou service gr\u00e2ce \u00e0 un menu IVR virtuel \u00e0 plusieurs niveaux. R\u00e9duit le temps moyen de traitement et \u00e9limine les transferts inutiles.<\/p><a href=\"https:\/\/www.cloudtalk.io\/fr\/quest-que-livr-serveur-vocal-interactif\/\" class=\"btn btn-tertiary-color\">En savoir plus <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M4.16626 10H15.8333M15.8333 10L10.4163 4.58334M15.8333 10L10.4163 15.4167\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><div class=\"wp-block-cloudtalk-features-grid__item\"><div class=\"wp-block-cloudtalk-features-grid__item-header\"><div class=\"wp-block-cloudtalk-features-grid__item-icon\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2023\/10\/icon-skill-based-routing-featured.svg\" alt=\"\" \/><\/div><\/div><div class=\"wp-block-cloudtalk-features-grid__item-content\"><h4 class=\"wp-block-cloudtalk-features-grid__item-title\">Renvoi d&rsquo;appel<\/h4><p class=\"wp-block-cloudtalk-features-grid__item-description\">Transf\u00e9rez les appels vers n&rsquo;importe quel appareil ou agent \u2014 fixe, mobile ou navigateur \u2014 afin que votre \u00e9quipe virtuelle ne manque jamais un appel client, quel que soit l&#8217;emplacement.<\/p><a href=\"https:\/\/www.cloudtalk.io\/call-forwarding\/\" class=\"btn btn-tertiary-color\">En savoir plus <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M4.16626 10H15.8333M15.8333 10L10.4163 4.58334M15.8333 10L10.4163 15.4167\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><div class=\"wp-block-cloudtalk-features-grid__item\"><div class=\"wp-block-cloudtalk-features-grid__item-header\"><div class=\"wp-block-cloudtalk-features-grid__item-icon\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2023\/10\/icon-analytics-featured.svg\" alt=\"\" \/><\/div><\/div><div class=\"wp-block-cloudtalk-features-grid__item-content\"><h4 class=\"wp-block-cloudtalk-features-grid__item-title\">Analyse des appels<\/h4><p class=\"wp-block-cloudtalk-features-grid__item-description\">Surveillez les performances des agents, le volume d&rsquo;appels, les temps d&rsquo;attente et le sentiment client en temps r\u00e9el. Exportez des rapports et utilisez les donn\u00e9es pour optimiser la dotation et les strat\u00e9gies d&rsquo;appels de votre \u00e9quipe virtuelle.<\/p><a href=\"https:\/\/www.cloudtalk.io\/fr\/logiciel-de-centre-dappels-avec-statistiques\/\" class=\"btn btn-tertiary-color\">En savoir plus <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M4.16626 10H15.8333M15.8333 10L10.4163 4.58334M15.8333 10L10.4163 15.4167\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-card-carousel-section wp-block-cloudtalk-card-carousel-section--testimonial\"><div class=\"wp-block-cloudtalk-card-carousel-section__container\"><div class=\"wp-block-cloudtalk-card-carousel-section__header\"><div class=\"wp-block-cloudtalk-card-carousel-section__header-content\"><h2 class=\"wp-block-cloudtalk-card-carousel-section__title\">Nous avons aid\u00e9 des milliers d&rsquo;entreprises internationales \u00e0<\/h2><p class=\"wp-block-cloudtalk-card-carousel-section__description\">\u00c9tudes de cas de clients qui construisent plus rapidement.<\/p><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__header-buttons\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\" class=\"btn btn-ghost\">Essayez gratuitement<\/a><a href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" class=\"btn btn-primary\">Contacter les ventes<\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__cards-preview\"><div class=\"wp-block-cloudtalk-card-carousel-section__slider\"><div class=\"wp-block-cloudtalk-card-carousel-section__slides\"><div class=\"wp-block-cloudtalk-card-carousel-section__slides-inner\"><div class=\"wp-block-cloudtalk-card-carousel-section__card\" style=\"--card-color: #017737;\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/pipedrive-logo-1.svg\" alt=\"\" \/><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-content\"><h3 class=\"wp-block-cloudtalk-card-carousel-section__card-title\">Un moteur de vente mondial aliment\u00e9 par des conversations connect\u00e9es<\/h3><p class=\"wp-block-cloudtalk-card-carousel-section__card-description\">\u00ab\u00a0Les transcriptions et les analyses AI de CloudTalk facilitent le suivi des ratios de conversation, de la profondeur de la d\u00e9couverte et des performances r\u00e9gionales, le tout sans n\u00e9cessiter de formation formelle pour commencer.\u00a0\u00bb<\/p><div class=\"wp-block-cloudtalk-card-carousel-section__card-author\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-name\">Marta Santos<\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-position\">Chef d&#039;\u00e9quipe SDR, Pipedrive<\/div><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/pipedrive\/\" class=\"wp-block-cloudtalk-card-carousel-section__card-button\">Lire l&#039;\u00e9tude de cas <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M5.83301 14.1667L14.1663 5.83334M14.1663 5.83334H5.83301M14.1663 5.83334V14.1667\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card\" style=\"--card-color: #292e36;\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/02\/revolut-logo.svg\" alt=\"\" \/><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-content\"><h3 class=\"wp-block-cloudtalk-card-carousel-section__card-title\">R\u00e9volutionner l&rsquo;efficacit\u00e9 de Revolut et \u00e9conomiser plus de 40 heures<\/h3><p class=\"wp-block-cloudtalk-card-carousel-section__card-description\">\u00ab\u00a0Gr\u00e2ce \u00e0 la fiabilit\u00e9 de CloudTalk, nous avons pu am\u00e9liorer les performances des \u00e9quipes de vente et conclure plus d&rsquo;affaires que nous n&rsquo;aurions jamais pu l&rsquo;imaginer.\u00a0\u00bb<\/p><div class=\"wp-block-cloudtalk-card-carousel-section__card-author\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-name\">Jamie Devlin<\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-position\">Chef des op\u00e9rations<\/div><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/revolut\/\" class=\"wp-block-cloudtalk-card-carousel-section__card-button\">Lire l&#039;\u00e9tude de cas <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M5.83301 14.1667L14.1663 5.83334M14.1663 5.83334H5.83301M14.1663 5.83334V14.1667\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card\" style=\"--card-color: #235af6;\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/02\/Nokia-logo.svg\" alt=\"\" \/><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-content\"><h3 class=\"wp-block-cloudtalk-card-carousel-section__card-title\">Augmentation de la productivit\u00e9 de 200 agents d&rsquo;assistance \u00e0 la client\u00e8le<\/h3><p class=\"wp-block-cloudtalk-card-carousel-section__card-description\">\u00ab\u00a0Gr\u00e2ce \u00e0 l&rsquo;outil d&rsquo;analyse de CloudTalk, j&rsquo;ai d\u00e9sormais une vue d&rsquo;ensemble de toutes les \u00e9tapes du processus. Nous pouvons trouver des \u00e9carts et acqu\u00e9rir une bien meilleure compr\u00e9hension de nos \u00e9quipes.\u00a0\u00bb<\/p><div class=\"wp-block-cloudtalk-card-carousel-section__card-author\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-name\">Nelly Donnelly<\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-position\">Gestionnaire de la prestation de services<\/div><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/nokia\/\" class=\"wp-block-cloudtalk-card-carousel-section__card-button\">Lire l&#039;\u00e9tude de cas <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M5.83301 14.1667L14.1663 5.83334M14.1663 5.83334H5.83301M14.1663 5.83334V14.1667\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card\" style=\"--card-color: #e3b14b;\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/02\/glovo-logo-1.svg\" alt=\"\" \/><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-content\"><h3 class=\"wp-block-cloudtalk-card-carousel-section__card-title\">L&rsquo;\u00e9quipe d&rsquo;assistance \u00e0 la client\u00e8le de Glovo est \u00e0 l&rsquo;origine du succ\u00e8s de l&rsquo;entreprise<\/h3><p class=\"wp-block-cloudtalk-card-carousel-section__card-description\">\u00ab\u00a0CloudTalk a am\u00e9lior\u00e9 les co\u00fbts et l&rsquo;efficacit\u00e9 de notre \u00e9quipe. La fonction de script nous permet de diriger les appels de mani\u00e8re beaucoup plus syst\u00e9matique.\u00a0\u00bb<\/p><div class=\"wp-block-cloudtalk-card-carousel-section__card-author\"><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-name\">Yohann Bensadoun<\/div><div class=\"wp-block-cloudtalk-card-carousel-section__card-author-position\">Croissance de l&#039;offre mondiale<\/div><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/glovo\/\" class=\"wp-block-cloudtalk-card-carousel-section__card-button\">Lire l&#039;\u00e9tude de cas <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M5.83301 14.1667L14.1663 5.83334M14.1663 5.83334H5.83301M14.1663 5.83334V14.1667\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-card-carousel-section__arrows\"><button class=\"wp-block-cloudtalk-card-carousel-section__arrow wp-block-cloudtalk-card-carousel-section__arrow--prev\" aria-label=\"Previous\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M15 18L9 12L15 6\" stroke=\"#717680\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"wp-block-cloudtalk-card-carousel-section__arrow wp-block-cloudtalk-card-carousel-section__arrow--next\" aria-label=\"Next\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M9 18L15 12L9 6\" stroke=\"#717680\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-features-grid\"><div class=\"wp-block-cloudtalk-features-grid__container\"><div class=\"wp-block-cloudtalk-features-grid__content\"><p class=\"wp-block-cloudtalk-features-grid__subtitle\">Ressources<\/p><h2 class=\"wp-block-cloudtalk-features-grid__title\">Contenu associ\u00e9<\/h2><\/div><div class=\"wp-block-cloudtalk-features-grid__items\"><div class=\"wp-block-cloudtalk-features-grid__item\"><div class=\"wp-block-cloudtalk-features-grid__item-header\"><div class=\"wp-block-cloudtalk-features-grid__item-icon\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/03\/customer-support-icon.svg\" alt=\"\" \/><\/div><\/div><div class=\"wp-block-cloudtalk-features-grid__item-content\"><h4 class=\"wp-block-cloudtalk-features-grid__item-title\">Qu&rsquo;est-ce qu&rsquo;un num\u00e9ro de t\u00e9l\u00e9phone virtuel ?<\/h4><p class=\"wp-block-cloudtalk-features-grid__item-description\">D\u00e9couvrez comment fonctionnent les num\u00e9ros de t\u00e9l\u00e9phone virtuels et comment les entreprises les utilisent pour \u00e9tablir une pr\u00e9sence locale mondiale.<\/p><a href=\"https:\/\/www.cloudtalk.io\/virtual-phone-number\/\" class=\"btn btn-tertiary-color\">En savoir plus <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M4.16626 10H15.8333M15.8333 10L10.4163 4.58334M15.8333 10L10.4163 15.4167\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><div class=\"wp-block-cloudtalk-features-grid__item\"><div class=\"wp-block-cloudtalk-features-grid__item-header\"><div class=\"wp-block-cloudtalk-features-grid__item-icon\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/03\/sales-outbound-icon.svg\" alt=\"\" \/><\/div><\/div><div class=\"wp-block-cloudtalk-features-grid__item-content\"><h4 class=\"wp-block-cloudtalk-features-grid__item-title\">La communication cloud expliqu\u00e9e<\/h4><p class=\"wp-block-cloudtalk-features-grid__item-description\">Si vous souhaitez explorer ce qu&rsquo;est la communication bas\u00e9e sur le cloud et ses avantages, cet article est fait pour vous.<\/p><a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/communication-basee-sur-le-cloud\/\" class=\"btn btn-tertiary-color\">En savoir plus <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M4.16626 10H15.8333M15.8333 10L10.4163 4.58334M15.8333 10L10.4163 15.4167\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><div class=\"wp-block-cloudtalk-features-grid__item\"><div class=\"wp-block-cloudtalk-features-grid__item-header\"><div class=\"wp-block-cloudtalk-features-grid__item-icon\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2023\/10\/icon-user-management-featured.svg\" alt=\"\" \/><\/div><\/div><div class=\"wp-block-cloudtalk-features-grid__item-content\"><h4 class=\"wp-block-cloudtalk-features-grid__item-title\">Syst\u00e8me t\u00e9l\u00e9phonique cloud<\/h4><p class=\"wp-block-cloudtalk-features-grid__item-description\">D\u00e9couvrez le syst\u00e8me t\u00e9l\u00e9phonique cloud complet de CloudTalk \u2014 con\u00e7u pour les \u00e9quipes de vente et de support qui ont besoin d&rsquo;une port\u00e9e mondiale et d&rsquo;une int\u00e9gration CRM.<\/p><a href=\"https:\/\/www.cloudtalk.io\/cloud-phone-system\/\" class=\"btn btn-tertiary-color\">En savoir plus <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M4.16626 10H15.8333M15.8333 10L10.4163 4.58334M15.8333 10L10.4163 15.4167\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><div class=\"wp-block-cloudtalk-features-grid__item\"><div class=\"wp-block-cloudtalk-features-grid__item-header\"><div class=\"wp-block-cloudtalk-features-grid__item-icon\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2023\/09\/icon-contact-tags-hover.svg\" alt=\"\" \/><\/div><\/div><div class=\"wp-block-cloudtalk-features-grid__item-content\"><h4 class=\"wp-block-cloudtalk-features-grid__item-title\">Syst\u00e8me t\u00e9l\u00e9phonique professionnel<\/h4><p class=\"wp-block-cloudtalk-features-grid__item-description\">Am\u00e9liorez l&rsquo;exp\u00e9rience client, augmentez le retour sur investissement et stimulez la g\u00e9n\u00e9ration de leads gr\u00e2ce \u00e0 un syst\u00e8me d&rsquo;appel cloud automatis\u00e9.<\/p><a href=\"https:\/\/www.cloudtalk.io\/fr\/pbx-systeme-telephonique-dentreprise-base-sur-la-voip\/\" class=\"btn btn-tertiary-color\">En savoir plus <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\"><path d=\"M4.16626 10H15.8333M15.8333 10L10.4163 4.58334M15.8333 10L10.4163 15.4167\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"ctac--brand wp-block-cloudtalk-cta-centered\"><div class=\"ctac__container\"><div class=\"ctac__content\"><div class=\"ctac__text\"><h2 class=\"ctac__heading\">CloudTalk est con\u00e7u pour simplifier les op\u00e9rations d&rsquo;appel avec un syst\u00e8me d&rsquo;appel professionnel fiable bas\u00e9 sur l&rsquo;IA<\/h2><\/div><div class=\"ctac__actions\"><a class=\"btn ctac__btn\" href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\">Planifier une d\u00e9mo<\/a><\/div><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-faq wp-block-cloudtalk-faq--white wp-block-cloudtalk-faq-v2\" data-display-mode=\"section\"><div class=\"faq-block\"><div class=\"faq-block__header\"><h2 class=\"faq-block__title\">FAQ sur le syst\u00e8me t\u00e9l\u00e9phonique virtuel<\/h2><\/div><div class=\"faq-block__items\"><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-32\"><h3 class=\"faq-item__question-text\">Qu&rsquo;est-ce qu&rsquo;un syst\u00e8me t\u00e9l\u00e9phonique virtuel ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-32\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">Un syst\u00e8me t\u00e9l\u00e9phonique virtuel est une solution de t\u00e9l\u00e9phonie professionnelle bas\u00e9e sur le cloud qui achemine les appels via internet, ne n\u00e9cessitant aucun mat\u00e9riel physique ni t\u00e9l\u00e9phone de bureau. Toute l&rsquo;infrastructure est g\u00e9r\u00e9e \u00e0 distance par le fournisseur \u2014 les utilisateurs passent et re\u00e7oivent des appels depuis n&rsquo;importe quel appareil connect\u00e9 \u00e0 internet. Le <a href=\"https:\/\/www.cloudtalk.io\/virtual-phone-system\/\">syst\u00e8me t\u00e9l\u00e9phonique virtuel de CloudTalk<\/a> ajoute des <a href=\"https:\/\/www.cloudtalk.io\/fr\/logiciel-de-centre-dappels-avec-statistiques\/\">analyses bas\u00e9es sur l&rsquo;IA<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/fr\/integrations\/\">plus de 100 int\u00e9grations CRM<\/a> et des <a href=\"https:\/\/www.cloudtalk.io\/fr\/numeros-de-telephone-internationaux-pour-votre-centre-dappels\/\">num\u00e9ros virtuels<\/a> de plus de 180 pays, en plus de cette base.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-33\"><h3 class=\"faq-item__question-text\">Comment configurer un syst\u00e8me t\u00e9l\u00e9phonique virtuel ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-33\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">La configuration d&rsquo;un syst\u00e8me t\u00e9l\u00e9phonique virtuel avec CloudTalk prend moins d&rsquo;une heure : cr\u00e9ez un compte, ajoutez les membres de votre \u00e9quipe, attribuez des <a href=\"https:\/\/www.cloudtalk.io\/fr\/numeros-de-telephone-internationaux-pour-votre-centre-dappels\/\">num\u00e9ros virtuels<\/a> de plus de 180 pays et connectez votre CRM. Aucune installation mat\u00e9rielle, aucune \u00e9quipe informatique et aucune interruption. La plupart des entreprises sont pleinement op\u00e9rationnelles le jour m\u00eame de leur inscription. Vous pouvez <a href=\"https:\/\/www.cloudtalk.io\/fr\/portage-de-numeros\/\">porter des num\u00e9ros existants<\/a> vers le syst\u00e8me ou provisionner de nouveaux num\u00e9ros virtuels instantan\u00e9ment.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-34\"><h3 class=\"faq-item__question-text\">Quel est le meilleur syst\u00e8me t\u00e9l\u00e9phonique virtuel pour les petites entreprises ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-34\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">Le meilleur syst\u00e8me t\u00e9l\u00e9phonique virtuel pour les petites entreprises combine une configuration rapide, une tarification abordable par utilisateur et les int\u00e9grations que votre \u00e9quipe utilise d\u00e9j\u00e0. CloudTalk est con\u00e7u pour les \u00e9quipes qui doivent \u00eatre op\u00e9rationnelles rapidement \u2014 aucune \u00e9quipe informatique requise, aucun mat\u00e9riel \u00e0 installer, et des int\u00e9grations CRM avec <a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-dun-centre-dappel-pour-hubspot\/\">HubSpot<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/fr\/n-1-des-systemes-telephoniques-pour-les-equipes-de-vente-pipedrive\/\">Pipedrive<\/a> et <a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-de-votre-systeme-telephonique-dans-salesforce\/\">Salesforce<\/a> pr\u00eates \u00e0 l&#8217;emploi. Les petites entreprises b\u00e9n\u00e9ficient \u00e9galement de <a href=\"https:\/\/www.cloudtalk.io\/virtual-local-phone-numbers\/\">num\u00e9ros virtuels locaux<\/a> dans n&rsquo;importe quel pays, ce qui augmente les taux de r\u00e9ponse lors des appels aux clients internationaux.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-35\"><h3 class=\"faq-item__question-text\">Quel est le meilleur syst\u00e8me t\u00e9l\u00e9phonique professionnel virtuel pour les \u00e9quipes \u00e0 distance ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-35\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">Le meilleur syst\u00e8me t\u00e9l\u00e9phonique virtuel pour les \u00e9quipes \u00e0 distance est celui qui fonctionne de mani\u00e8re identique, quel que soit l&#8217;emplacement des agents \u2014 pas de VPN, pas de mat\u00e9riel de bureau, pas de restrictions g\u00e9ographiques. CloudTalk fonctionne enti\u00e8rement dans le navigateur ou l&rsquo;application mobile, prend en charge les agents dans plus de 180 pays avec des num\u00e9ros virtuels locaux, et donne aux managers une visibilit\u00e9 en temps r\u00e9el via un <a href=\"https:\/\/www.cloudtalk.io\/fr\/dashboard\/\">tableau de bord d&rsquo;analyse en direct<\/a>. Les int\u00e9grations CRM avec Salesforce, HubSpot et Pipedrive garantissent que chaque agent distant dispose du contexte client complet avant chaque appel.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-36\"><h3 class=\"faq-item__question-text\">Combien co\u00fbte un syst\u00e8me t\u00e9l\u00e9phonique virtuel ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-36\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">La tarification d&rsquo;un syst\u00e8me t\u00e9l\u00e9phonique virtuel est g\u00e9n\u00e9ralement un abonnement mensuel fixe par utilisateur, sans frais de mat\u00e9riel ni frais d&rsquo;installation. Les <a href=\"https:\/\/www.cloudtalk.io\/fr\/tarification-de-logiciel-de-centre-dappels\/\">plans de CloudTalk<\/a> couvrent les appels, les num\u00e9ros virtuels, les fonctionnalit\u00e9s et le support. Les entreprises passant des lignes fixes traditionnelles ou du PBX sur site r\u00e9duisent g\u00e9n\u00e9ralement leurs co\u00fbts de t\u00e9l\u00e9phonie de 30 \u00e0 50 %, principalement en \u00e9liminant le mat\u00e9riel, la maintenance et les tarifs \u00e9lev\u00e9s des appels internationaux.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-37\"><h3 class=\"faq-item__question-text\">Le syst\u00e8me t\u00e9l\u00e9phonique virtuel de CloudTalk inclut-il la mise en file d&rsquo;attente des appels ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-37\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">Oui. Le syst\u00e8me t\u00e9l\u00e9phonique virtuel de CloudTalk avec mise en file d&rsquo;attente des appels emp\u00eache les signaux d&rsquo;occupation en pla\u00e7ant les appelants dans une file d&rsquo;attente lorsque tous les agents sont occup\u00e9s, en diffusant de la musique d&rsquo;attente ou des messages, et en les connectant automatiquement \u00e0 l&rsquo;agent disponible suivant. Le syst\u00e8me prend \u00e9galement en charge les options de rappel afin que les clients puissent raccrocher et recevoir un appel de retour sans perdre leur place dans la file d&rsquo;attente. La profondeur de la file d&rsquo;attente et les temps d&rsquo;attente sont visibles en temps r\u00e9el sur le <a href=\"https:\/\/www.cloudtalk.io\/fr\/dashboard\/\">tableau de bord du superviseur<\/a>.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-38\"><h3 class=\"faq-item__question-text\">Comment fonctionnent le renvoi d&rsquo;appel avanc\u00e9 et la mise en file d&rsquo;attente en ligne ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-38\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">Le <a href=\"https:\/\/www.cloudtalk.io\/call-forwarding\/\">renvoi d&rsquo;appel<\/a> avanc\u00e9 dans un syst\u00e8me t\u00e9l\u00e9phonique virtuel achemine les appels entrants vers un agent, une \u00e9quipe, un appareil ou un num\u00e9ro externe sp\u00e9cifique en fonction des r\u00e8gles que vous d\u00e9finissez \u2014 heures ouvrables, disponibilit\u00e9 de l&rsquo;agent, emplacement de l&rsquo;appelant ou s\u00e9lection IVR. La mise en file d&rsquo;attente en ligne retient les appelants lorsqu&rsquo;aucun agent n&rsquo;est disponible et les distribue en fonction des r\u00e8gles de routage bas\u00e9 sur les comp\u00e9tences. CloudTalk combine les deux \u2014 les appels sont transf\u00e9r\u00e9s au bon agent et mis en file d&rsquo;attente intelligemment si n\u00e9cessaire, avec une visibilit\u00e9 compl\u00e8te pour les superviseurs dans le tableau de bord en direct.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-39\"><h3 class=\"faq-item__question-text\">Quelles sont les consid\u00e9rations cl\u00e9s pour la mise \u00e0 niveau vers un syst\u00e8me t\u00e9l\u00e9phonique professionnel virtuel ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-39\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">Les consid\u00e9rations cl\u00e9s lors de la mise \u00e0 niveau vers un syst\u00e8me t\u00e9l\u00e9phonique professionnel virtuel incluent la fiabilit\u00e9 d&rsquo;internet, la compatibilit\u00e9 d&rsquo;int\u00e9gration CRM, la prise en charge de la portabilit\u00e9 des num\u00e9ros et la conformit\u00e9 aux r\u00e9glementations r\u00e9gionales en mati\u00e8re de donn\u00e9es. \u00c9valuez si le fournisseur couvre les pays dans lesquels vous op\u00e9rez avec des num\u00e9ros virtuels locaux, quels modes de num\u00e9rotation sont disponibles pour les \u00e9quipes sortantes, et si le processus d&rsquo;int\u00e9gration prend en charge la taille de votre \u00e9quipe. Les <a href=\"https:\/\/www.cloudtalk.io\/fr\/securite-cloudtalk\/\">certifications de s\u00e9curit\u00e9<\/a> (ISO 27001, conformit\u00e9 GDPR) sont importantes si vous traitez des donn\u00e9es clients dans des secteurs r\u00e9glement\u00e9s. CloudTalk offre un essai gratuit afin que les \u00e9quipes puissent tester le syst\u00e8me avant de s&rsquo;engager.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-40\"><h3 class=\"faq-item__question-text\">Un syst\u00e8me t\u00e9l\u00e9phonique virtuel fonctionne-t-il pour un bureau virtuel ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-40\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">Oui. Un syst\u00e8me t\u00e9l\u00e9phonique de bureau virtuel est sp\u00e9cifiquement con\u00e7u pour les entreprises fonctionnant sans emplacement physique fixe. CloudTalk offre aux bureaux virtuels une pr\u00e9sence t\u00e9l\u00e9phonique professionnelle \u2014 des <a href=\"https:\/\/www.cloudtalk.io\/virtual-local-phone-numbers\/\">num\u00e9ros locaux<\/a> dans n&rsquo;importe quel pays, des menus IVR de standard automatique, des files d&rsquo;attente d&rsquo;appels partag\u00e9es et des journaux d&rsquo;appels int\u00e9gr\u00e9s au CRM \u2014 le tout accessible depuis n&rsquo;importe quel appareil, n&rsquo;importe o\u00f9. Les clients acc\u00e8dent \u00e0 un syst\u00e8me t\u00e9l\u00e9phonique professionnel et achemin\u00e9 tandis que les agents travaillent depuis chez eux, des espaces de coworking ou \u00e0 travers plusieurs pays.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-41\"><h3 class=\"faq-item__question-text\">Un syst\u00e8me t\u00e9l\u00e9phonique virtuel est-il identique \u00e0 la VoIP ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-41\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">Un syst\u00e8me t\u00e9l\u00e9phonique virtuel utilise la technologie <a href=\"https:\/\/www.cloudtalk.io\/fr\/telephonie-voip\/\">VoIP<\/a> comme base, mais les deux termes ne sont pas identiques. La VoIP fait r\u00e9f\u00e9rence au protocole sous-jacent de transmission de la voix sur internet \u2014 elle peut inclure du mat\u00e9riel sur site. Un syst\u00e8me t\u00e9l\u00e9phonique virtuel est une solution enti\u00e8rement h\u00e9berg\u00e9e et sans mat\u00e9riel qui ajoute des fonctionnalit\u00e9s professionnelles au-del\u00e0 de la VoIP : num\u00e9ros virtuels, IVR, routage d&rsquo;appels, int\u00e9grations CRM, analyses et <a href=\"https:\/\/www.cloudtalk.io\/fr\/conversation-intelligente-alimentee-par-lia\/\">capacit\u00e9s d&rsquo;IA<\/a> \u2014 le tout fourni en tant que service sans infrastructure locale.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-42\"><h3 class=\"faq-item__question-text\">Puis-je utiliser mon num\u00e9ro existant avec un syst\u00e8me t\u00e9l\u00e9phonique virtuel ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-42\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">Oui. CloudTalk prend en charge la <a href=\"https:\/\/www.cloudtalk.io\/fr\/portage-de-numeros\/\">portabilit\u00e9 des num\u00e9ros<\/a>, vous pouvez donc transf\u00e9rer votre num\u00e9ro de t\u00e9l\u00e9phone professionnel existant vers le syst\u00e8me t\u00e9l\u00e9phonique virtuel sans le perdre. Le processus prend g\u00e9n\u00e9ralement quelques jours ouvrables et n\u00e9cessite une demande de portabilit\u00e9 avec les d\u00e9tails de votre op\u00e9rateur actuel. De nouveaux num\u00e9ros virtuels de plus de 180 pays peuvent \u00e9galement \u00eatre provisionn\u00e9s instantan\u00e9ment en parall\u00e8le des num\u00e9ros port\u00e9s, afin que les \u00e9quipes puissent \u00e9tendre leur pr\u00e9sence tout en conservant les num\u00e9ros existants orient\u00e9s client actifs.<\/p><\/div><\/div><\/div><\/div><div class=\"faq-block__cta\"><div class=\"faq-block__cta-image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/Avatar-group-4.png\" alt=\"\" \/><\/div><div class=\"faq-block__cta-content\"><h3 class=\"faq-block__cta-title\">Vous avez encore des questions ?<\/h3><p class=\"faq-block__cta-description\">Vous ne trouvez pas la r\u00e9ponse \u00e0 votre question ? N&rsquo;h\u00e9sitez pas \u00e0 contacter notre \u00e9quipe sympathique via le chat.<\/p><div class=\"faq-block__cta-button\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" class=\"btn btn-primary\">Nous contacter<\/a><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":37,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/ct-evo-solution_by_team_v2.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"ct-post-type":[],"ct-solution":[],"ct-industry":[],"ct-use-case":[],"ct-ai-voice-agent-type":[],"class_list":["post-336482","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/pages\/336482","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/users\/37"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/comments?post=336482"}],"version-history":[{"count":0,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/pages\/336482\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/media?parent=336482"}],"wp:term":[{"taxonomy":"ct-post-type","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/ct-post-type?post=336482"},{"taxonomy":"ct-solution","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/ct-solution?post=336482"},{"taxonomy":"ct-industry","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/ct-industry?post=336482"},{"taxonomy":"ct-use-case","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/ct-use-case?post=336482"},{"taxonomy":"ct-ai-voice-agent-type","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/ct-ai-voice-agent-type?post=336482"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}},{"id":335302,"date":"2026-07-03T16:14:55","date_gmt":"2026-07-03T14:14:55","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/?page_id=335302"},"modified":"2026-07-03T16:15:30","modified_gmt":"2026-07-03T14:15:30","slug":"solution-centre-appels-voip","status":"publish","type":"page","link":"https:\/\/www.cloudtalk.io\/fr\/solution-centre-appels-voip\/","title":{"rendered":"Centre d&rsquo;appels VoIP : Avantages et comment le configurer"},"content":{"rendered":"<div class=\"wp-block-cloudtalk-form-reviews-hero\"><div class=\"form-reviews-hero-block\"><div class=\"form-reviews-hero-block__hero\"><div class=\"form-reviews-hero-block__hero-content\"><div class=\"form-reviews-hero-block__reviews\"><div class=\"form-reviews-hero-block__review\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/02\/G2_Logo.svg\" alt=\"\" class=\"form-reviews-hero-block__review-icon\" \/><div class=\"form-reviews-hero-block__stars\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/02\/star-icon-full.svg\" alt=\"\" class=\"form-reviews-hero-block__star\" \/><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/02\/star-icon-full.svg\" alt=\"\" class=\"form-reviews-hero-block__star\" \/><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/02\/star-icon-full.svg\" alt=\"\" class=\"form-reviews-hero-block__star\" \/><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/02\/star-icon-full.svg\" alt=\"\" class=\"form-reviews-hero-block__star\" \/><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/02\/start-icon-half.svg\" alt=\"\" class=\"form-reviews-hero-block__star\" \/><\/div><span class=\"form-reviews-hero-block__review-number\">1,702 + Avis<\/span><\/div><div class=\"form-reviews-hero-block__review\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/02\/Capterra_Logo.svg\" alt=\"\" class=\"form-reviews-hero-block__review-icon\" \/><div class=\"form-reviews-hero-block__stars\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/02\/star-icon-full.svg\" alt=\"\" class=\"form-reviews-hero-block__star\" \/><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/02\/star-icon-full.svg\" alt=\"\" class=\"form-reviews-hero-block__star\" \/><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/02\/star-icon-full.svg\" alt=\"\" class=\"form-reviews-hero-block__star\" \/><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/02\/star-icon-full.svg\" alt=\"\" class=\"form-reviews-hero-block__star\" \/><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/02\/start-icon-half.svg\" alt=\"\" class=\"form-reviews-hero-block__star\" \/><\/div><span class=\"form-reviews-hero-block__review-number\">260 + Avis<\/span><\/div><div class=\"form-reviews-hero-block__review form-reviews-hero-block__review--mobile\">1,970 + Avis<\/div><\/div><h1 class=\"form-reviews-hero-block__heading form-reviews-hero-block__heading--long\">Logiciel de centre d&rsquo;appels VoIP pour les \u00e9quipes de vente et de support<\/h1><p class=\"form-reviews-hero-block__hero-paragraph\">CloudTalk est le meilleur logiciel de centre d&rsquo;appels VoIP pour les \u00e9quipes de vente et de support client. Pas de mat\u00e9riel, pas de PBX, pas de t\u00e9l\u00e9phones fixes. Juste une solution de centre d&rsquo;appels VoIP bas\u00e9e sur le cloud qui fonctionne depuis n&rsquo;importe quel appareil, partout. Vous obtiendrez :<\/p><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        <strong>160+ num\u00e9ros de centre d&rsquo;appels VoIP <\/strong>dans 180+ pays                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        <strong>Int\u00e9grations CRM natives<\/strong> avec Salesforce, HubSpot, Pipedrive, Zendesk et Intercom                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        <strong>Analyses d&rsquo;appels bas\u00e9es sur l&rsquo;IA<\/strong>, transcription et outils de coaching d&rsquo;agents                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        <strong>SLA de disponibilit\u00e9 de 99,9 % <\/strong>soutenu par une infrastructure mondiale distribu\u00e9e                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        <strong>D\u00e9ployez votre centre d&rsquo;appels VoIP en moins d&rsquo;une heure<\/strong> \u2014 aucun mat\u00e9riel ni \u00e9quipe informatique requis                    <\/div>\n                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div><div class=\"form-reviews-hero-block__buttons wp-block-buttons\"><div class=\"wp-block-button\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" class=\"wp-block-button__link wp-element-button\">Contacter les ventes<\/a><\/div><div class=\"wp-block-button is-style-ghost\"><a href=\"\/inscription\/\" class=\"wp-block-button__link wp-element-button\">Essayer gratuitement<\/a><\/div><\/div><\/div><\/div><div class=\"form-reviews-hero-block__form-section\"><div class=\"form-reviews-hero-block__form-wrap\"><div class=\"wp-block-group wave\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p><strong>Bonjour !<\/strong> Remplissez le formulaire ; cela ne prend qu&rsquo;une minute.<\/p><figure class=\"wp-block-video\"><video autoplay loop muted src=\"\/wp-content\/uploads\/2026\/01\/video-wave-hanka3.mp4\" playsinline><\/video><\/figure><\/div><\/div><div class=\"form-reviews-hero-block__form-content\">\n<div class=\"ct-demo-form\">\n<!--[if lte IE 8]>\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2-legacy.js\"><\/script>\n<![endif]-->\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2.js\"><\/script>\n<script>\n\nlet searchParams = new URLSearchParams(window.location.search);\nsearchParams.has('filled_email');\nlet emailVal = searchParams.get('filled_email');\n\nhbspt.forms.create({\n\tregion: \"na1\",\n\tportalId: \"6195055\",\n\tformId: \"209cca80-551b-4b65-ae93-766d7218210e\",\n    onFormReady: function($form) {\n        $form.attr(\"data-default-form-id\", \"866072\");\n        if(emailVal) {\n            $form.find('input[name=\"email\"]').val(emailVal).change(); \n        }\n    },\n    onFormSubmit: function (form) {\n        window.dataLayer = window.dataLayer || [];\t \n        dataLayer.push({\n            'event': 'demoFormSubmitted',\n            'registrationFirstName': form.find(\"[name=firstname]\").val(),\n            'registrationLastName': form.find(\"[name=lastname]\").val(),\n            'registrationEmail': form.find(\"[name=email]\").val(),\n            'registrationPhoneNumber': form.find(\"[name=phone]\").val(),\n            'registrationUserNumber': form.find(\"[name=demo__users]\").find(\":selected\").val()\n        });\n    }\n});\n<\/script>\n<\/div>\n\n<div class=\"ct-referral-form\">\n<script>\n  hbspt.forms.create({\n    portalId: \"6195055\",\n    formId: \"6a618028-e42d-4ae6-bc9b-002fc38cc18a\",\n    region: \"na1\"\n  });\n<\/script>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div>\n\n\n<div class=\"wp-block-group trusted-by\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group ds2-slider basic-carousel seven-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-extended\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"has-text-align-center wp-block-paragraph\">Plus de 5,500 entreprises utilisent CloudTalk pour des appels PLUS nombreux et de MEILLEURE qualit\u00e9<\/p>\n\n\n<div class=\"wp-block-group stage\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"320\" height=\"160\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2022\/11\/deel_logo_320x160.png\" alt=\"\" class=\"wp-image-157909\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2022\/11\/deel_logo_320x160.png 320w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2022\/11\/deel_logo_320x160-300x150.png 300w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2022\/11\/deel_logo_320x160-200x100.png 200w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2022\/11\/deel_logo_320x160-160x80.png 160w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2022\/11\/deel_logo_320x160-270x135.png 270w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2022\/11\/deel_logo_320x160-64x32.png 64w\" sizes=\"auto, (max-width: 320px) 100vw, 320px\" \/><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"103\" height=\"40\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Hostinger.svg\" alt=\"\" class=\"wp-image-228994\"\/><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"85\" height=\"40\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Planradar.svg\" alt=\"\" class=\"wp-image-229108\"\/><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"98\" height=\"40\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Revolut.svg\" alt=\"\" class=\"wp-image-229165\"\/><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"110\" height=\"40\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/08\/DHL.svg\" alt=\"\" class=\"wp-image-232759\"\/><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"92\" height=\"40\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Rakuten.svg\" alt=\"\" class=\"wp-image-229146\"\/><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"92\" height=\"40\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/01\/Glovo.svg\" alt=\"\" class=\"wp-image-288304\"\/><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"160\" height=\"80\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Mercedes.png\" alt=\"\" class=\"wp-image-229013\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Mercedes.png 160w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Mercedes-88x44.png 88w\" sizes=\"auto, (max-width: 160px) 100vw, 160px\" \/><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"117\" height=\"40\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/07\/CoachHub.svg\" alt=\"\" class=\"wp-image-228804\"\/><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"320\" height=\"160\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2021\/10\/TechMahindra@2x.png\" alt=\"Tech mahindra logo\" class=\"wp-image-127\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2021\/10\/TechMahindra@2x.png 320w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2021\/10\/TechMahindra@2x-300x150.png 300w\" sizes=\"auto, (max-width: 320px) 100vw, 320px\" \/><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"80\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Fujitsu.png\" alt=\"\" class=\"wp-image-228918\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Fujitsu.png 150w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Fujitsu-88x47.png 88w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/><\/figure>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group percentage-logo-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\">81,7 %<\/p>\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"204\" height=\"80\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Glovo@2x.png\" alt=\"\" class=\"wp-image-227441\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Glovo@2x.png 204w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Glovo@2x-200x78.png 200w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Glovo@2x-88x35.png 88w\" sizes=\"auto, (max-width: 204px) 100vw, 204px\" \/><\/figure>\n<\/div><\/div>\n\n\n<h4 class=\"wp-block-heading\">Augmentation du volume d&rsquo;appels<\/h4>\n\n<p class=\"wp-block-paragraph\">Le volume d&rsquo;appels a augment\u00e9 de 81,7 %\u2191, les appels manqu\u00e9s ont diminu\u00e9 de 23,7 %\u2193.<\/p><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group percentage-logo-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\">2,5X<\/p>\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/07\/poliglota-logo.png\" alt=\"\" class=\"wp-image-205947\"\/><\/figure>\n<\/div><\/div>\n\n\n<h4 class=\"wp-block-heading\">Taux de r\u00e9ussite des appels sortants<\/h4>\n\n<p class=\"wp-block-paragraph\">Ils ont doubl\u00e9 leur succ\u00e8s en appels sortants &amp; r\u00e9duit de moiti\u00e9 les opportunit\u00e9s perdues.<\/p><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group percentage-logo-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\">80 %<\/p>\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"236\" height=\"74\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2023\/10\/Discover-cars.png\" alt=\"\" class=\"wp-image-189907\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2023\/10\/Discover-cars.png 236w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2023\/10\/Discover-cars-200x63.png 200w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2023\/10\/Discover-cars-88x28.png 88w\" sizes=\"auto, (max-width: 236px) 100vw, 236px\" \/><\/figure>\n<\/div><\/div>\n\n\n<h4 class=\"wp-block-heading\">Diminution du temps d&rsquo;attente<\/h4>\n\n<p class=\"wp-block-paragraph\">Les temps d&rsquo;attente r\u00e9duits de 80 % et le temps de traitement des appels de 25 %.<\/p><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group solutions-benefits\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><h2 class=\"wp-block-heading has-text-align-center\">Pourquoi CloudTalk est le meilleur logiciel de centre d&rsquo;appels VoIP pour les entreprises<\/h2>\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group benefits-grid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/02\/icon-circle-phone-plus-call-plus.svg\" alt=\"\" class=\"wp-image-201588\" style=\"object-fit:cover\"\/><\/figure>\n\n\n<h3 class=\"wp-block-heading\">La meilleure solution de centre d&rsquo;appels VoIP se d\u00e9ploie le jour m\u00eame de votre inscription<\/h3>\n\n<p class=\"wp-block-paragraph\">Pas de mat\u00e9riel. Pas d&rsquo;\u00e9quipe informatique. Pas d&rsquo;installation. Le logiciel de centre d&rsquo;appels VoIP de CloudTalk fonctionne enti\u00e8rement dans le navigateur \u2014 ajoutez des agents, attribuez des num\u00e9ros, configurez l&rsquo;IVR, et votre centre d&rsquo;appels est op\u00e9rationnel le jour m\u00eame. Des \u00e9quipes de plus de 150 agents l&rsquo;ont d\u00e9ploy\u00e9 enti\u00e8rement \u00e0 distance sans aucune installation sur site. L&rsquo;architecture <a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/svi-en-nuage-ce-que-cest-et-5-avantages-pour-votre-entreprise\/\">bas\u00e9e sur le cloud<\/a> s&rsquo;adapte \u00e0 la demande sans frais d&rsquo;infrastructure suppl\u00e9mentaires. L\u00e0 o\u00f9 les fournisseurs traditionnels comme <a href=\"https:\/\/www.cloudtalk.io\/fr\/alternative-aircall\/\">Aircall<\/a> ou <a href=\"https:\/\/www.cloudtalk.io\/?page_id=10603\">RingCentral<\/a> n\u00e9cessitent des jours de configuration informatique, CloudTalk est op\u00e9rationnel en moins d&rsquo;une heure.<\/p>\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button is-style-ghost btn-small\"><a class=\"wp-block-button__link wp-element-button\" href=\"#usp1\">Plus d&rsquo;infos \u2192<\/a><\/div><\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group benefits-grid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/02\/icon-circle-message-speech-bubble.svg\" alt=\"\" class=\"wp-image-201612\" style=\"object-fit:cover\"\/><\/figure>\n\n\n<h3 class=\"wp-block-heading\">Fournisseurs de centres d&rsquo;appels VoIP avec la plus large couverture mondiale de num\u00e9ros<\/h3>\n\n<p class=\"wp-block-paragraph\">CloudTalk offre 160+ num\u00e9ros VoIP dans 180+ pays \u2014 la plus vaste couverture parmi les fournisseurs de centres d&rsquo;appels VoIP. Appeler depuis un num\u00e9ro local que les clients reconnaissent augmente les taux de r\u00e9ponse et \u00e9tablit une confiance imm\u00e9diate. Un <a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/boataround\/\">client CloudTalk<\/a> est pass\u00e9 de 7 000 \u00e0 120 000 appels par an apr\u00e8s \u00eatre pass\u00e9 \u00e0 des num\u00e9ros locaux sur 35 march\u00e9s. Obtenez des num\u00e9ros locaux, sans frais ou mobiles instantan\u00e9ment \u2014 pas de contrats d&rsquo;op\u00e9rateur, pas de d\u00e9lais d&rsquo;attente, pas de num\u00e9ros \u00e9trangers que vos clients ignorent.<\/p>\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button is-style-ghost btn-small\"><a class=\"wp-block-button__link wp-element-button\" href=\"#usp2\">Plus d&rsquo;infos \u2192<\/a><\/div><\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group benefits-grid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/02\/icon-circle-list-paragraph-document.svg\" alt=\"\" class=\"wp-image-201600\" style=\"object-fit:cover\"\/><\/figure>\n\n\n<h3 class=\"wp-block-heading\">Votre syst\u00e8me de centre d&rsquo;appels VoIP se connecte \u00e0 tous les CRM et services d&rsquo;assistance<\/h3>\n\n<p class=\"wp-block-paragraph\">Le syst\u00e8me de centre d&rsquo;appels VoIP de CloudTalk s&rsquo;int\u00e8gre nativement avec Salesforce, HubSpot, Pipedrive, Zendesk, Intercom et 100+ autres outils. Chaque appel est enregistr\u00e9 automatiquement \u2014 le dossier <a href=\"https:\/\/www.cloudtalk.io\/fr\/integrations\/\">CRM<\/a> complet de l&rsquo;appelant appara\u00eet lors de la r\u00e9ponse, sans basculement d&rsquo;onglet ni recherches manuelles. Les agents consacrent leur temps aux conversations, pas \u00e0 l&rsquo;administration. Contrairement \u00e0 <a href=\"https:\/\/www.cloudtalk.io\/?page_id=9819\">Talkdesk<\/a> ou <a href=\"https:\/\/www.cloudtalk.io\/fr\/alternative-five9\/\">Five9<\/a>, la synchronisation CRM avanc\u00e9e est incluse \u00e0 tous les niveaux de plan \u2014 et n&rsquo;est pas verrouill\u00e9e derri\u00e8re des tarifs d&rsquo;entreprise.<\/p>\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button is-style-ghost btn-small\"><a class=\"wp-block-button__link wp-element-button\" href=\"#usp3\">Plus d&rsquo;infos \u2192<\/a><\/div><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><h2 class=\"wp-block-heading has-text-align-center\">D\u00e9couvrez le centre d&rsquo;appels VoIP de CloudTalk en action<\/h2>\n\n<p class=\"has-text-align-center wp-block-paragraph\">Explorez la plateforme en direct \u2014 aucune inscription requise.<\/p>\n\n\n<div>\n  <script async src=\"https:\/\/js.storylane.io\/js\/v2\/storylane.js\"><\/script>\n  <div class=\"sl-embed\" style=\"position:relative;padding-bottom:calc(44.32% + 25px);width:100%;height:0;transform:scale(1)\">\n    <iframe loading=\"lazy\" class=\"sl-demo\" src=\"https:\/\/app.storylane.io\/demo\/zbv6lmqcfzyz?embed=inline\" name=\"sl-embed\" allow=\"fullscreen\" allowfullscreen style=\"position:absolute;top:0;left:0;width:100%!important;height:100%!important;border:1px solid rgba(63,95,172,0.35);box-shadow: 0px 0px 18px rgba(26, 19, 72, 0.15);border-radius:10px;box-sizing:border-box;\"><\/iframe>\n  <\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group homepage-who-we-help-section\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group text-with-anchors\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"caption wp-block-paragraph\">COMMENT NOUS AIDONS<\/p>\n\n<h2 class=\"wp-block-heading\">Ce que le logiciel de centre d&rsquo;appels VoIP de CloudTalk fait pour votre \u00e9quipe<\/h2>\n\n\n<div class=\"wp-block-group anchors-block\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<ul class=\"wp-block-list\"><li><a href=\"https:\/\/www.cloudtalk.io\/\">Analyses &amp; Coaching<\/a><\/li>\n\n<li><a href=\"https:\/\/www.cloudtalk.io\/\">Routage &amp; Automatisation<\/a><\/li>\n\n<li><a href=\"https:\/\/www.cloudtalk.io\/\">Composition &amp; Sortants<\/a><\/li><\/ul>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group options-slider\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group option-slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><h3 class=\"wp-block-heading\">Chaque appel de centre d&rsquo;appels enregistr\u00e9. Chaque insight de coaching mis en \u00e9vidence. Z\u00e9ro travail manuel.<\/h3>\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong><a href=\"https:\/\/www.cloudtalk.io\/fr\/logiciel-denregistrement-du-centre-dappels\/\">Enregistrement des appels<\/a> :<\/strong> Enregistrez automatiquement chaque interaction du centre d&rsquo;appels VoIP et acc\u00e9dez instantan\u00e9ment aux transcriptions g\u00e9n\u00e9r\u00e9es par l&rsquo;IA. Utilisez les enregistrements pour former les agents sur des conversations r\u00e9elles \u2014 pas sur des hypoth\u00e8ses.<\/li>\n\n<li><strong><a href=\"https:\/\/www.cloudtalk.io\/fr\/logiciel-de-centre-dappels-avec-statistiques\/\">Analyses en temps r\u00e9el<\/a> :<\/strong> Surveillez le temps de conversation, les taux de d\u00e9crochage, la profondeur de la file d&rsquo;attente et les r\u00e9sultats des appels en direct dans votre centre d&rsquo;appels. Prenez des d\u00e9cisions bas\u00e9es sur les donn\u00e9es concernant le personnel, les scripts et les performances des campagnes sans attendre les rapports de fin de journ\u00e9e.<\/li>\n\n<li><strong><a href=\"https:\/\/www.cloudtalk.io\/fr\/analyse-des-sentiments\/\">Analyse des sentiments<\/a> :<\/strong> L&rsquo;IA identifie le ton \u00e9motionnel de chaque interaction du centre d&rsquo;appels \u2014 les managers voient quelles conversations n\u00e9cessitent un suivi imm\u00e9diat sans r\u00e9viser manuellement les enregistrements.<\/li><\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button\"><a class=\"wp-block-button__link has-small-font-size has-custom-font-size wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\">Contacter les ventes<\/a><\/div>\n\n<div class=\"wp-block-button is-style-secondary-color\"><a class=\"wp-block-button__link has-small-font-size has-custom-font-size wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\">Essayer gratuitement<\/a><\/div><\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-IT-and-operations-869x1024.png\" alt=\"voip call center analytics and call recording\"\/><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group option-slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><h3 class=\"wp-block-heading\">Routage d&rsquo;appels intelligent pour toute configuration de centre d&rsquo;appels VoIP.<\/h3>\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong><a href=\"https:\/\/www.cloudtalk.io\/fr\/quest-que-livr-serveur-vocal-interactif\/\">IVR (R\u00e9ponse vocale interactive)<\/a> :<\/strong> Cr\u00e9ez des menus d&rsquo;appels multi-niveaux qui dirigent instantan\u00e9ment les clients vers le bon agent ou service du centre d&rsquo;appels \u2014 pas de transferts manuels, pas de frustration due \u00e0 l&rsquo;attente. Fonctionne 24h\/24 et 7j\/7 sans co\u00fbts de personnel suppl\u00e9mentaires.<\/li>\n\n<li><strong><a href=\"https:\/\/www.cloudtalk.io\/fr\/outils-de-centre-dappels\/logiciel-de-routage-base-sur-les-competences-ameliorer-lefficacite-du-routage-des-agents\/\">Routage bas\u00e9 sur les comp\u00e9tences<\/a> :<\/strong> Associez chaque appel entrant \u00e0 l&rsquo;agent le mieux qualifi\u00e9 en fonction de la langue, de la connaissance du produit ou du niveau du client. R\u00e9duit le temps de traitement moyen et am\u00e9liore les taux de r\u00e9solution au premier contact dans votre centre d&rsquo;appels.<\/li>\n\n<li><strong><a href=\"https:\/\/www.cloudtalk.io\/fr\/automatisation-du-flux-de-travail\/\">Automatisation des flux de travail<\/a> :<\/strong> Cr\u00e9ez des d\u00e9clencheurs personnalis\u00e9s \u2014 \u00e9tiquetez automatiquement les appels, envoyez un SMS de suivi apr\u00e8s un appel manqu\u00e9, ou mettez \u00e0 jour une \u00e9tape d&rsquo;affaire CRM en fonction du r\u00e9sultat de l&rsquo;appel \u2014 sans \u00e9crire une seule ligne de code.<\/li><\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button\"><a class=\"wp-block-button__link has-small-font-size has-custom-font-size wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\">Contacter les ventes<\/a><\/div>\n\n<div class=\"wp-block-button is-style-secondary-color\"><a class=\"wp-block-button__link has-small-font-size has-custom-font-size wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\">Essayer gratuitement<\/a><\/div><\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-customer-service-869x1024.png\" alt=\"voip call center routing and automation\"\/><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group option-slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><h3 class=\"wp-block-heading\">Un seul syst\u00e8me de centre d&rsquo;appels VoIP. N&rsquo;importe quel appareil. N&rsquo;importe quel emplacement.<\/h3>\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong><a href=\"https:\/\/www.cloudtalk.io\/?page_id=296734\">Composeur automatique<\/a> :<\/strong> Composez automatiquement le contact suivant d\u00e8s la fin d&rsquo;un appel \u2014 les \u00e9quipes de centres d&rsquo;appels sortants effectuent beaucoup plus d&rsquo;appels par jour sans composition manuelle, depuis n&rsquo;importe quel endroit du monde.<\/li>\n\n<li><strong><a href=\"https:\/\/www.cloudtalk.io\/fr\/numeros-de-telephone-internationaux-pour-votre-centre-dappels\/\">Num\u00e9ros VoIP dans 180+ pays<\/a> :<\/strong> Obtenez des num\u00e9ros de centre d&rsquo;appels VoIP locaux, sans frais ou mobiles instantan\u00e9ment. Atteignez des clients partout dans le monde \u00e0 partir d&rsquo;un num\u00e9ro local qu&rsquo;ils reconnaissent \u2014 pas un num\u00e9ro \u00e9tranger qu&rsquo;ils ignorent.<\/li>\n\n<li><strong>Applications mobiles &amp; de bureau :<\/strong> Les agents de centre d&rsquo;appels passent et re\u00e7oivent des appels depuis un navigateur, une application de bureau ou un mobile \u2014 historique complet des appels, messageries vocales et contexte CRM synchronis\u00e9s en temps r\u00e9el sur chaque appareil.<\/li><\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button\"><a class=\"wp-block-button__link has-small-font-size has-custom-font-size wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\">Contacter les ventes<\/a><\/div>\n\n<div class=\"wp-block-button is-style-secondary-color\"><a class=\"wp-block-button__link has-small-font-size has-custom-font-size wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\">Essayer gratuitement<\/a><\/div><\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/07\/homepage-sales-development-869x1024.png\" alt=\"voip call center mobile and desktop flexibility\"\/><\/figure>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group solutions-image-text\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group solutions-image-text-single\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><h2 class=\"wp-block-heading has-text-align-center\">Pourquoi les entreprises choisissent CloudTalk comme solution de centre d&rsquo;appels VoIP<\/h2>\n\n<p class=\"has-text-align-center wp-block-paragraph\">Il existe de nombreuses options de centres d&rsquo;appels VoIP. Voici pourquoi les entreprises en croissance choisissent CloudTalk.<\/p>\n\n\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\" id=\"usp1\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"670\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople04_13-1024x670.png\" alt=\"voip call center easy setup\" class=\"wp-image-220347\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople04_13-1024x670.png 1024w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople04_13-300x196.png 300w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople04_13-768x503.png 768w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople04_13-1134x742.png 1134w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople04_13-654x428.png 654w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople04_13-424x277.png 424w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople04_13-173x113.png 173w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople04_13-88x58.png 88w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople04_13.png 1296w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"caption wp-block-paragraph\">CONFIGURATION SIMPLE<\/p>\n\n<h3 class=\"wp-block-heading\">Votre centre d&rsquo;appels VoIP est en ligne aujourd&rsquo;hui \u2014 pas la semaine prochaine.<\/h3>\n\n\n<h5 class=\"wp-block-heading\"><\/h5>\n\n\n<p class=\"wp-block-paragraph\">Pas de mat\u00e9riel. Pas d&rsquo;\u00e9quipe informatique. Pas de temps d&rsquo;arr\u00eat. Le logiciel de centre d&rsquo;appels VoIP de CloudTalk fonctionne enti\u00e8rement dans le navigateur \u2014 cr\u00e9ez un compte, ajoutez des agents, attribuez des num\u00e9ros VoIP de 180+ pays, configurez votre IVR, et votre centre d&rsquo;appels est op\u00e9rationnel. La plupart des entreprises sont pleinement op\u00e9rationnelles en moins d&rsquo;une heure, qu&rsquo;elles aient 5 ou 500 agents.<\/p>\n\n\n<h4 class=\"wp-block-heading\"><\/h4>\n\n\n\n<div class=\"wp-block-group solutions-testimonial-single\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"text wp-block-paragraph\">L&rsquo;interface utilisateur est intuitive, et la configuration a \u00e9t\u00e9 rapide et indolore. Les membres de notre \u00e9quipe ont \u00e9t\u00e9 op\u00e9rationnels avec leurs propres num\u00e9ros de t\u00e9l\u00e9phone en un rien de temps. La qualit\u00e9 des appels est cristalline, et nous n&rsquo;avons eu aucun probl\u00e8me d&rsquo;appels interrompus ou de connectivit\u00e9.<\/p>\n\n\n<div class=\"wp-block-columns ratings is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n<\/div>\n\n\n<p class=\"author wp-block-paragraph\"><strong>Nencho P.,<\/strong> Client du march\u00e9 interm\u00e9diaire<\/p>\n\n\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button\"><a class=\"wp-block-button__link has-small-font-size has-custom-font-size wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\">Commencer aujourd&rsquo;hui<\/a><\/div><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group solutions-image-text-single\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\" id=\"usp2\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"caption wp-block-paragraph\">FIABILIT\u00c9 SUP\u00c9RIEURE<\/p>\n\n<h3 class=\"wp-block-heading\">Appels HD de centre d&rsquo;appels VoIP depuis des num\u00e9ros locaux auxquels vos clients r\u00e9pondent r\u00e9ellement.<\/h3>\n\n\n<h5 class=\"wp-block-heading\"><\/h5>\n\n\n<p class=\"wp-block-paragraph\">Une mauvaise qualit\u00e9 sonore et des identifiants d&rsquo;appelants inconnus co\u00fbtent des appels r\u00e9pondus \u00e0 votre centre d&rsquo;appels. Le syst\u00e8me t\u00e9l\u00e9phonique de centre d&rsquo;appels VoIP de CloudTalk offre une qualit\u00e9 vocale HD dans 180+ pays gr\u00e2ce \u00e0 une infrastructure distribu\u00e9e avec 99,9 % de disponibilit\u00e9. Vos agents appellent depuis des num\u00e9ros locaux que les clients reconnaissent \u2014 pas des num\u00e9ros \u00e9trangers qu&rsquo;ils rejettent. Un client est pass\u00e9 de 7 000 \u00e0 120 000 appels par an apr\u00e8s avoir effectu\u00e9 le changement. Des fournisseurs comme <a href=\"https:\/\/www.cloudtalk.io\/?page_id=10727\">Dialpad<\/a> et <a href=\"https:\/\/www.cloudtalk.io\/fr\/justcall-alternative\/\">JustCall<\/a> couvrent moins de march\u00e9s et n&rsquo;offrent aucune garantie de disponibilit\u00e9 comparable aux niveaux de plan standard.<\/p>\n\n\n<h4 class=\"wp-block-heading\"><\/h4>\n\n\n\n<div class=\"wp-block-group solutions-testimonial-single\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"text wp-block-paragraph\">Avant, nous n&rsquo;avions que des lignes fixes, et les gens ne r\u00e9pondaient pas. Avec CloudTalk, nous pouvons utiliser des num\u00e9ros mobiles, et nos taux de d\u00e9crochage ont consid\u00e9rablement augment\u00e9. Ce petit changement a fait une \u00e9norme diff\u00e9rence.<\/p>\n\n\n<div class=\"wp-block-columns ratings is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n<\/div>\n\n\n<p class=\"author wp-block-paragraph\"><strong>AJ Pyper<\/strong>, Conseiller hypoth\u00e9caire chez <a href=\"https:\/\/www.cloudtalk.io\/fr\/customer-stories\/my-mortgage-finder\/\">My Mortgage Finder<\/a><\/p>\n\n\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button\"><a class=\"wp-block-button__link has-small-font-size has-custom-font-size wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/fr\/pays-couverts\/\">Voir la couverture par pays<\/a><\/div><\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"670\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople02_06-1024x670.png\" alt=\"voip call center call quality reliability\" class=\"wp-image-222023\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople02_06-1024x670.png 1024w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople02_06-300x196.png 300w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople02_06-768x503.png 768w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople02_06-1134x742.png 1134w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople02_06-654x428.png 654w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople02_06-424x277.png 424w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople02_06-173x113.png 173w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople02_06-88x58.png 88w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/VersionPeople02_06.png 1296w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group solutions-image-text-single\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\" id=\"usp3\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"670\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/09\/VersionOffices01_06-1024x670.png\" alt=\"voip call center crm integrations\" class=\"wp-image-243915\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/09\/VersionOffices01_06-1024x670.png 1024w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/09\/VersionOffices01_06-300x196.png 300w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/09\/VersionOffices01_06-768x503.png 768w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/09\/VersionOffices01_06-1134x742.png 1134w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/09\/VersionOffices01_06-654x428.png 654w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/09\/VersionOffices01_06-424x277.png 424w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/09\/VersionOffices01_06-173x113.png 173w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/09\/VersionOffices01_06-88x58.png 88w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/09\/VersionOffices01_06.png 1296w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"caption wp-block-paragraph\">INT\u00c9GRATIONS FLUIDES<\/p>\n\n<h3 class=\"wp-block-heading\">Chaque outil que votre centre d&rsquo;appels utilise d\u00e9j\u00e0. Maintenant connect\u00e9 \u00e0 votre syst\u00e8me VoIP.<\/h3>\n\n\n<h5 class=\"wp-block-heading\"><\/h5>\n\n\n<p class=\"wp-block-paragraph\">CloudTalk s&rsquo;int\u00e8gre nativement \u00e0 <a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-de-votre-systeme-telephonique-dans-salesforce\/\">Salesforce<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-dun-centre-dappel-pour-hubspot\/\">HubSpot<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/fr\/n-1-des-systemes-telephoniques-pour-les-equipes-de-vente-pipedrive\/\">Pipedrive<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-dun-centre-dappels-pour-zendesk\/\">Zendesk<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/fr\/integrez-intercom-a-votre-logiciel-de-centre-de-contact\/\">Intercom<\/a> et 100+ autres outils. Chaque interaction du centre d&rsquo;appels VoIP est enregistr\u00e9e automatiquement \u2014 enregistrement, dur\u00e9e, r\u00e9sultat et notes sont synchronis\u00e9s en temps r\u00e9el. Les agents voient le dossier client complet avant m\u00eame de dire bonjour. Pas de saisie manuelle. Pas de basculement d&rsquo;onglet. Pas de lacunes de donn\u00e9es. C&rsquo;est ce que le meilleur fournisseur VoIP de centre d&rsquo;appels devrait offrir d\u00e8s le premier jour \u2014 et l\u00e0 o\u00f9 des alternatives comme <a href=\"https:\/\/www.cloudtalk.io\/?page_id=9819\">Talkdesk<\/a> ou <a href=\"https:\/\/www.cloudtalk.io\/fr\/alternative-five9\/\">Five9<\/a> verrouillent des int\u00e9grations plus pouss\u00e9es derri\u00e8re des plans r\u00e9serv\u00e9s aux entreprises.<\/p>\n\n\n<div class=\"wp-block-group solutions-testimonial-single\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"text wp-block-paragraph\">CloudTalk s&rsquo;est imm\u00e9diatement distingu\u00e9 car il nous a permis de tout centraliser. Au lieu d&rsquo;appels dispers\u00e9s, nous disposons d\u00e9sormais d&rsquo;un syst\u00e8me structur\u00e9 avec un suivi et des rapports clairs.<\/p>\n\n\n<div class=\"wp-block-columns ratings is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n<\/div>\n\n\n<p class=\"author wp-block-paragraph\"><strong>Diana \u00c1vila<\/strong>, Responsable du programme d&#8217;emploi, <a href=\"https:\/\/www.cloudtalk.io\/fr\/customer-stories\/lumni\/\">Lumni<\/a><\/p>\n\n\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button\"><a class=\"wp-block-button__link has-small-font-size has-custom-font-size wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/fr\/integrations\/\">Voir les int\u00e9grations<\/a><\/div><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-cover is-light solution-cta-banner block-visibility-hide-small-screen\" style=\"min-height:492px;aspect-ratio:unset;\"><img decoding=\"async\" class=\"wp-block-cover__image-background wp-image-201711\" alt=\"\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/02\/solution-cta-banner.png\" data-object-fit=\"cover\"\/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\"><h2 class=\"wp-block-heading\">Et puis, il y a l&rsquo;intelligence conversationnelle IA\u2026<\/h2>\n\n<p class=\"wp-block-paragraph\">Les agents de centre d&rsquo;appels \u00e9conomisent 3 heures par semaine sur la saisie manuelle de donn\u00e9es et g\u00e8rent 20 appels de plus par jour. Les superviseurs et les managers r\u00e9cup\u00e8rent 25 heures par semaine gr\u00e2ce aux examens d&rsquo;appels automatis\u00e9s, aux transcriptions et aux analyses IA \u2014 aucune \u00e9coute manuelle n&rsquo;est requise. C&rsquo;est plus de temps pour coacher les agents, affiner les scripts et obtenir des r\u00e9sultats l\u00e0 o\u00f9 cela compte le plus dans votre centre d&rsquo;appels VoIP.<\/p>\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/fr\/conversation-intelligente-alimentee-par-lia\/\">D\u00e9couvrir CloudTalk IA<\/a><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-cover is-light solution-cta-banner block-visibility-hide-large-screen block-visibility-hide-medium-screen\"><img decoding=\"async\" class=\"wp-block-cover__image-background wp-image-201699\" alt=\"\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/02\/solution-cta-banner-mobile.png\" data-object-fit=\"cover\"\/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\"><h2 class=\"wp-block-heading\">Et puis, il y a l&rsquo;intelligence conversationnelle IA\u2026<\/h2>\n\n<p class=\"wp-block-paragraph\">Les agents de centre d&rsquo;appels \u00e9conomisent 3 heures par semaine sur la saisie manuelle de donn\u00e9es et g\u00e8rent 20 appels de plus par jour. Les superviseurs et les managers r\u00e9cup\u00e8rent 25 heures par semaine gr\u00e2ce aux examens d&rsquo;appels automatis\u00e9s, aux transcriptions et aux analyses IA \u2014 aucune \u00e9coute manuelle n&rsquo;est requise. C&rsquo;est plus de temps pour coacher les agents, affiner les scripts et obtenir des r\u00e9sultats l\u00e0 o\u00f9 cela compte le plus dans votre centre d&rsquo;appels VoIP.<\/p>\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/fr\/conversation-intelligente-alimentee-par-lia\/\">D\u00e9couvrir CloudTalk IA<\/a><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group has-neutral-grey-50-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-pricing-columns\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<h2 class=\"wp-block-heading has-text-align-center\">Des forfaits qui valent chaque euro<\/h2>\n\n        <div class=\"wp-block-cloudtalk-simplified-pricing\">\n            <div class=\"sp__card-outer\">\n                <div class=\"sp__header\">\n                                            <h2 class=\"sp__heading\">Des plans tarifaires flexibles pour \u00e9voluer avec vous<\/h2>\n                    \n                    <div class=\"sp__tabs-wrap\">\n                        <!-- Desktop tabs (mirror pricing-page-header .category-cards-desktop) -->\n                        <div class=\"sp__tabs\" role=\"tablist\" aria-label=\"Pricing categories\">\n                                                                                            <button\n                                    type=\"button\"\n                                    class=\"sp__tab sp__tab--blue sp__tab--active\"\n                                    role=\"tab\"\n                                    data-tab=\"0\"\n                                    aria-selected=\"true\"\n                                >\n                                    <span class=\"sp__tab-indicator\" aria-hidden=\"true\"><\/span>\n                                    <span class=\"sp__tab-icon\">\n                                        <span class=\"sp__badge\" aria-hidden=\"true\"><svg class=\"sp__badge-spark\" width=\"9\" height=\"9\" viewBox=\"0 0 8 8\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M4 0C4.80202 1.77576 6.22424 3.19798 8 4C6.22424 4.80202 4.80202 6.22424 4 8C3.19798 6.22424 1.77576 4.80202 0 4C1.77576 3.19798 3.19798 1.77576 4 0Z\" fill=\"currentColor\"\/><\/svg><span class=\"sp__badge-text\">AI<\/span><\/span>                                        <span class=\"sp__tab-title\">Syst\u00e8me t\u00e9l\u00e9phonique professionnel<\/span>\n                                    <\/span>\n                                                                    <\/button>\n                                                                                            <button\n                                    type=\"button\"\n                                    class=\"sp__tab sp__tab--sunset\"\n                                    role=\"tab\"\n                                    data-tab=\"1\"\n                                    aria-selected=\"false\"\n                                >\n                                    <span class=\"sp__tab-indicator\" aria-hidden=\"true\"><\/span>\n                                    <span class=\"sp__tab-icon\">\n                                        <span class=\"sp__badge\" aria-hidden=\"true\"><svg class=\"sp__badge-spark\" width=\"9\" height=\"9\" viewBox=\"0 0 8 8\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M4 0C4.80202 1.77576 6.22424 3.19798 8 4C6.22424 4.80202 4.80202 6.22424 4 8C3.19798 6.22424 1.77576 4.80202 0 4C1.77576 3.19798 3.19798 1.77576 4 0Z\" fill=\"currentColor\"\/><\/svg><span class=\"sp__badge-text\">AI<\/span><\/span>                                        <span class=\"sp__tab-title\">Agents vocaux<\/span>\n                                    <\/span>\n                                                                    <\/button>\n                                                    <\/div>\n\n                        <!-- Mobile dropdown (mirror pricing-page-header .category-dropdown-mobile) -->\n                        <div class=\"sp__dropdown\">\n                            <button type=\"button\" class=\"sp__dropdown-trigger\" aria-expanded=\"false\" aria-haspopup=\"listbox\">\n                                <span class=\"sp__dropdown-text\">\n                                    <span class=\"sp__badge\" aria-hidden=\"true\"><svg class=\"sp__badge-spark\" width=\"9\" height=\"9\" viewBox=\"0 0 8 8\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M4 0C4.80202 1.77576 6.22424 3.19798 8 4C6.22424 4.80202 4.80202 6.22424 4 8C3.19798 6.22424 1.77576 4.80202 0 4C1.77576 3.19798 3.19798 1.77576 4 0Z\" fill=\"currentColor\"\/><\/svg><span class=\"sp__badge-text\">AI<\/span><\/span>                                    <span class=\"sp__dropdown-label\">Syst\u00e8me t\u00e9l\u00e9phonique professionnel<\/span>\n                                <\/span>\n                            <\/button>\n                            <div class=\"sp__dropdown-menu\" role=\"listbox\">\n                                                                    <button\n                                        type=\"button\"\n                                        class=\"sp__dropdown-item sp__dropdown-item--active\"\n                                        role=\"option\"\n                                        data-tab=\"0\"\n                                        aria-selected=\"true\"\n                                    >\n                                        <span class=\"sp__dropdown-item-content\">\n                                            <span class=\"sp__dropdown-item-title\">\n                                                <span class=\"sp__badge\" aria-hidden=\"true\"><svg class=\"sp__badge-spark\" width=\"9\" height=\"9\" viewBox=\"0 0 8 8\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M4 0C4.80202 1.77576 6.22424 3.19798 8 4C6.22424 4.80202 4.80202 6.22424 4 8C3.19798 6.22424 1.77576 4.80202 0 4C1.77576 3.19798 3.19798 1.77576 4 0Z\" fill=\"currentColor\"\/><\/svg><span class=\"sp__badge-text\">AI<\/span><\/span>                                                <span class=\"sp__dropdown-item-label\">Syst\u00e8me t\u00e9l\u00e9phonique professionnel<\/span>\n                                            <\/span>\n                                        <\/span>\n                                    <\/button>\n                                                                    <button\n                                        type=\"button\"\n                                        class=\"sp__dropdown-item\"\n                                        role=\"option\"\n                                        data-tab=\"1\"\n                                        aria-selected=\"false\"\n                                    >\n                                        <span class=\"sp__dropdown-item-content\">\n                                            <span class=\"sp__dropdown-item-title\">\n                                                <span class=\"sp__badge\" aria-hidden=\"true\"><svg class=\"sp__badge-spark\" width=\"9\" height=\"9\" viewBox=\"0 0 8 8\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M4 0C4.80202 1.77576 6.22424 3.19798 8 4C6.22424 4.80202 4.80202 6.22424 4 8C3.19798 6.22424 1.77576 4.80202 0 4C1.77576 3.19798 3.19798 1.77576 4 0Z\" fill=\"currentColor\"\/><\/svg><span class=\"sp__badge-text\">AI<\/span><\/span>                                                <span class=\"sp__dropdown-item-label\">Agents vocaux<\/span>\n                                            <\/span>\n                                        <\/span>\n                                    <\/button>\n                                                            <\/div>\n                        <\/div>\n                    <\/div>\n                <\/div>\n\n                                    <div class=\"sp__toggle-group\">\n                                                    <p class=\"sp__toggle-label\">Comparer nos plans<\/p>\n                                                <div class=\"sp__toggle-controls\">\n        <div class=\"wp-block-cloudtalk-pricing-toggle\">\n            <div class=\"pricing-toggle-container\">\n                <input \n                    id=\"pricing-toggle-billing\"\n                    type=\"checkbox\"\n                    checked=\"checked\"                    class=\"pricing-toggle-input\"\n                \/>\n                \n                <div class=\"pricing-toggle-text\">\n                    <div class=\"annual-text active\">\n                        <span class=\"main-text\">\n                            Payez annuellement, \u00e9conomisez 3+ mois                            <span class=\"discount-text\">(\u2248 30 % de r\u00e9duction)<\/span>\n                        <\/span>\n                    <\/div>\n                    <div class=\"monthly-text inactive\">\n                        <span class=\"main-text\">\n                            Payez mensuellement, annulez \u00e0 tout moment                            <span class=\"note-text\"><\/span>\n                        <\/span>\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n        \n\n<div class=\"wp-block-group button-with-submenu country-switcher wp-block-cloudtalk-button-with-submenu\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-buttons is-horizontal is-content-justification-left is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button btn-trigger\"><a class=\"wp-block-button__link wp-element-button\"><div class=\"BE\">BEL<\/div><\/a><\/div><\/div><div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"wp-block-group submenu-content\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\"><p class=\"AFG wp-block-paragraph\" id=\"AF\"><a href=\"#\">Afghanistan<\/a><\/p><p class=\"ALB wp-block-paragraph\" id=\"AL\"><a href=\"#\">Albanie<\/a><\/p><p class=\"DZA wp-block-paragraph\" id=\"DZ\"><a href=\"#\">Alg\u00e9rie<\/a><\/p><p class=\"AND wp-block-paragraph\" id=\"AD\"><a href=\"#\">Andorre<\/a><\/p><p class=\"AGO wp-block-paragraph\" id=\"AO\"><a href=\"#\">Angola<\/a><\/p><p class=\"ATG wp-block-paragraph\" id=\"AG\"><a href=\"#\">Antigua-et-Barbuda<\/a><\/p><p class=\"ARG wp-block-paragraph\" id=\"AR\"><a href=\"#\">Argentine<\/a><\/p><p class=\"ARM wp-block-paragraph\" id=\"AM\"><a href=\"#\">Arm\u00e9nie<\/a><\/p><p class=\"AUS wp-block-paragraph\" id=\"AU\"><a href=\"#\">Australie<\/a><\/p><p class=\"AUT wp-block-paragraph\" id=\"AT\"><a href=\"#\">Autriche<\/a><\/p><p class=\"AZE wp-block-paragraph\" id=\"AZ\"><a href=\"#\">Azerba\u00efdjan<\/a><\/p><p class=\"BHS wp-block-paragraph\" id=\"BS\"><a href=\"#\">Bahamas<\/a><\/p><p class=\"BHR wp-block-paragraph\" id=\"BH\"><a href=\"#\">Bahre\u00efn<\/a><\/p><p class=\"BGD wp-block-paragraph\" id=\"BD\"><a href=\"#\">Bangladesh<\/a><\/p><p class=\"BRB wp-block-paragraph\" id=\"BB\"><a href=\"#\">Barbade<\/a><\/p><p class=\"BLR wp-block-paragraph\" id=\"BY\"><a href=\"#\">Bi\u00e9lorussie<\/a><\/p><p class=\"item-active BEL wp-block-paragraph\" id=\"BE\"><a href=\"#\">Belgique<\/a><\/p><p class=\"BLZ wp-block-paragraph\" id=\"BZ\"><a href=\"#\">Belize<\/a><\/p><p class=\"BEN wp-block-paragraph\" id=\"BJ\"><a href=\"#\">B\u00e9nin<\/a><\/p><p class=\"BTN wp-block-paragraph\" id=\"BT\"><a href=\"#\">Bhoutan<\/a><\/p><p class=\"BOL wp-block-paragraph\" id=\"BO\"><a href=\"#\">Bolivie<\/a><\/p><p class=\"BIH wp-block-paragraph\" id=\"BA\"><a href=\"#\">Bosnie-Herz\u00e9govine<\/a><\/p><p class=\"BWA wp-block-paragraph\" id=\"BW\"><a href=\"#\">Botswana<\/a><\/p><p class=\"BRA wp-block-paragraph\" id=\"BR\"><a href=\"#\">Br\u00e9sil<\/a><\/p><p class=\"BRN wp-block-paragraph\" id=\"BN\"><a href=\"#\">Brun\u00e9i<\/a><\/p><p class=\"BGR wp-block-paragraph\" id=\"BG\"><a href=\"#\">Bulgarie<\/a><\/p><p class=\"BFA wp-block-paragraph\" id=\"BF\"><a href=\"#\">Burkina Faso<\/a><\/p><p class=\"BDI wp-block-paragraph\" id=\"BI\"><a href=\"#\">Burundi<\/a><\/p><p class=\"CPV wp-block-paragraph\" id=\"CV\"><a href=\"#\">Cap-Vert<\/a><\/p><p class=\"KHM wp-block-paragraph\" id=\"KH\"><a href=\"#\">Cambodge<\/a><\/p><p class=\"CMR wp-block-paragraph\" id=\"CM\"><a href=\"#\">Cameroun<\/a><\/p><p class=\"CAN wp-block-paragraph\" id=\"CA\"><a href=\"#\">Canada<\/a><\/p><p class=\"CAF wp-block-paragraph\" id=\"CF\"><a href=\"#\">R\u00e9publique centrafricaine<\/a><\/p><p class=\"TCD wp-block-paragraph\" id=\"TD\"><a href=\"#\">Tchad<\/a><\/p><p class=\"CHL wp-block-paragraph\" id=\"CL\"><a href=\"#\">Chili<\/a><\/p><p class=\"CHN wp-block-paragraph\" id=\"CN\"><a href=\"#\">Chine<\/a><\/p><p class=\"COL wp-block-paragraph\" id=\"CO\"><a href=\"#\">Colombie<\/a><\/p><p class=\"COM wp-block-paragraph\" id=\"KM\"><a href=\"#\">Comores<\/a><\/p><p class=\"COD wp-block-paragraph\" id=\"CD\"><a href=\"#\">R\u00e9publique d\u00e9mocratique du Congo<\/a><\/p><p class=\"COG wp-block-paragraph\" id=\"CG\"><a href=\"#\">R\u00e9publique du Congo<\/a><\/p><p class=\"CRI wp-block-paragraph\" id=\"CR\"><a href=\"#\">Costa Rica<\/a><\/p><p class=\"HRV wp-block-paragraph\" id=\"HR\"><a href=\"#\">Croatie<\/a><\/p><p class=\"CUB wp-block-paragraph\" id=\"CU\"><a href=\"#\">Cuba<\/a><\/p><p class=\"CYP wp-block-paragraph\" id=\"CY\"><a href=\"#\">Chypre<\/a><\/p><p class=\"CZE wp-block-paragraph\" id=\"CZ\"><a href=\"#\">R\u00e9publique tch\u00e8que<\/a><\/p><p class=\"DNK wp-block-paragraph\" id=\"DK\"><a href=\"#\">Danemark<\/a><\/p><p class=\"DJI wp-block-paragraph\" id=\"DJ\"><a href=\"#\">Djibouti<\/a><\/p><p class=\"DMA wp-block-paragraph\" id=\"DM\"><a href=\"#\">Dominique<\/a><\/p><p class=\"DOM wp-block-paragraph\" id=\"DO\"><a href=\"#\">R\u00e9publique dominicaine<\/a><\/p><p class=\"TLS wp-block-paragraph\" id=\"TL\"><a href=\"#\">Timor oriental (Timor-Leste)<\/a><\/p><p class=\"ECU wp-block-paragraph\" id=\"EC\"><a href=\"#\">\u00c9quateur<\/a><\/p><p class=\"EGY wp-block-paragraph\" id=\"EG\"><a href=\"#\">\u00c9gypte<\/a><\/p><p class=\"SLV wp-block-paragraph\" id=\"SV\"><a href=\"#\">El Salvador<\/a><\/p><p class=\"GNQ wp-block-paragraph\" id=\"GQ\"><a href=\"#\">Guin\u00e9e \u00e9quatoriale<\/a><\/p><p class=\"ERI wp-block-paragraph\" id=\"ER\"><a href=\"#\">\u00c9rythr\u00e9e<\/a><\/p><p class=\"EST wp-block-paragraph\" id=\"EE\"><a href=\"#\">Estonie<\/a><\/p><p class=\"SWZ wp-block-paragraph\" id=\"SZ\"><a href=\"#\">Eswatini<\/a><\/p><p class=\"ETH wp-block-paragraph\" id=\"ET\"><a href=\"#\">\u00c9thiopie<\/a><\/p><p class=\"FJI wp-block-paragraph\" id=\"FJ\"><a href=\"#\">Fidji<\/a><\/p><p class=\"FIN wp-block-paragraph\" id=\"FI\"><a href=\"#\">Finlande<\/a><\/p><p class=\"FRA wp-block-paragraph\" id=\"FR\"><a href=\"#\">France<\/a><\/p><p class=\"GAB wp-block-paragraph\" id=\"GA\"><a href=\"#\">Gabon<\/a><\/p><p class=\"GMB wp-block-paragraph\" id=\"GM\"><a href=\"#\">Gambie<\/a><\/p><p class=\"GEO wp-block-paragraph\" id=\"GE\"><a href=\"#\">G\u00e9orgie<\/a><\/p><p class=\"DEU wp-block-paragraph\" id=\"DE\"><a href=\"#\">Allemagne<\/a><\/p><p class=\"GHA wp-block-paragraph\" id=\"GH\"><a href=\"#\">Ghana<\/a><\/p><p class=\"GRC wp-block-paragraph\" id=\"GR\"><a href=\"#\">Gr\u00e8ce<\/a><\/p><p class=\"GRD wp-block-paragraph\" id=\"GD\"><a href=\"#\">Grenade<\/a><\/p><p class=\"GTM wp-block-paragraph\" id=\"GT\"><a href=\"#\">Guatemala<\/a><\/p><p class=\"GIN wp-block-paragraph\" id=\"GN\"><a href=\"#\">Guin\u00e9e<\/a><\/p><p class=\"GNB wp-block-paragraph\" id=\"GW\"><a href=\"#\">Guin\u00e9e-Bissau<\/a><\/p><p class=\"GUY wp-block-paragraph\" id=\"GY\"><a href=\"#\">Guyana<\/a><\/p><p class=\"HTI wp-block-paragraph\" id=\"HT\"><a href=\"#\">Ha\u00efti<\/a><\/p><p class=\"HND wp-block-paragraph\" id=\"HN\"><a href=\"#\">Honduras<\/a><\/p><p class=\"HUN wp-block-paragraph\" id=\"HU\"><a href=\"#\">Hongrie<\/a><\/p><p class=\"ISL wp-block-paragraph\" id=\"IS\"><a href=\"#\">Islande<\/a><\/p><p class=\"IND wp-block-paragraph\" id=\"IN\"><a href=\"#\">Inde<\/a><\/p><p class=\"IDN wp-block-paragraph\" id=\"ID\"><a href=\"#\">Indon\u00e9sie<\/a><\/p><p class=\"IRN wp-block-paragraph\" id=\"IR\"><a href=\"#\">Iran<\/a><\/p><p class=\"IRQ wp-block-paragraph\" id=\"IQ\"><a href=\"#\">Irak<\/a><\/p><p class=\"IRL wp-block-paragraph\" id=\"IE\"><a href=\"#\">Irlande<\/a><\/p><p class=\"ISR wp-block-paragraph\" id=\"IL\"><a href=\"#\">Isra\u00ebl<\/a><\/p><p class=\"ITA wp-block-paragraph\" id=\"IT\"><a href=\"#\">Italie<\/a><\/p><p class=\"CIV wp-block-paragraph\" id=\"CI\"><a href=\"#\">C\u00f4te d&rsquo;Ivoire<\/a><\/p><p class=\"JAM wp-block-paragraph\" id=\"JM\"><a href=\"#\">Jama\u00efque<\/a><\/p><p class=\"JPN wp-block-paragraph\" id=\"JP\"><a href=\"#\">Japon<\/a><\/p><p class=\"JOR wp-block-paragraph\" id=\"JO\"><a href=\"#\">Jordanie<\/a><\/p><p class=\"KAZ wp-block-paragraph\" id=\"KZ\"><a href=\"#\">Kazakhstan<\/a><\/p><p class=\"KEN wp-block-paragraph\" id=\"KE\"><a href=\"#\">Kenya<\/a><\/p><p class=\"KIR wp-block-paragraph\" id=\"KI\"><a href=\"#\">Kiribati<\/a><\/p><p class=\"PRK wp-block-paragraph\" id=\"KP\"><a href=\"#\">Cor\u00e9e du Nord<\/a><\/p><p class=\"KOR wp-block-paragraph\" id=\"KR\"><a href=\"#\">Cor\u00e9e du Sud<\/a><\/p><p class=\"XKX wp-block-paragraph\" id=\"XK\"><a href=\"#\">Kosovo<\/a><\/p><p class=\"KWT wp-block-paragraph\" id=\"KW\"><a href=\"#\">Kowe\u00eft<\/a><\/p><p class=\"KGZ wp-block-paragraph\" id=\"KG\"><a href=\"#\">Kirghizistan<\/a><\/p><p class=\"LAO wp-block-paragraph\" id=\"LA\"><a href=\"#\">Laos<\/a><\/p><p class=\"LVA wp-block-paragraph\" id=\"LV\"><a href=\"#\">Lettonie<\/a><\/p><p class=\"LBN wp-block-paragraph\" id=\"LB\"><a href=\"#\">Liban<\/a><\/p><p class=\"LSO wp-block-paragraph\" id=\"LS\"><a href=\"#\">Lesotho<\/a><\/p><p class=\"LBR wp-block-paragraph\" id=\"LR\"><a href=\"#\">Lib\u00e9ria<\/a><\/p><p class=\"LBY wp-block-paragraph\" id=\"LY\"><a href=\"#\">Libye<\/a><\/p><p class=\"LIE wp-block-paragraph\" id=\"LI\"><a href=\"#\">Liechtenstein<\/a><\/p><p class=\"LTU wp-block-paragraph\" id=\"LT\"><a href=\"#\">Lituanie<\/a><\/p><p class=\"LUX wp-block-paragraph\" id=\"LU\"><a href=\"#\">Luxembourg<\/a><\/p><p class=\"MDG wp-block-paragraph\" id=\"MG\"><a href=\"#\">Madagascar<\/a><\/p><p class=\"MWI wp-block-paragraph\" id=\"MW\"><a href=\"#\">Malawi<\/a><\/p><p class=\"MYS wp-block-paragraph\" id=\"MY\"><a href=\"#\">Malaisie<\/a><\/p><p class=\"MDV wp-block-paragraph\" id=\"MV\"><a href=\"#\">Maldives<\/a><\/p><p class=\"MLI wp-block-paragraph\" id=\"ML\"><a href=\"#\">Mali<\/a><\/p><p class=\"MLT wp-block-paragraph\" id=\"MT\"><a href=\"#\">Malte<\/a><\/p><p class=\"MHL wp-block-paragraph\" id=\"MH\"><a href=\"#\">\u00celes Marshall<\/a><\/p><p class=\"MRT wp-block-paragraph\" id=\"MR\"><a href=\"#\">Mauritanie<\/a><\/p><p class=\"MUS wp-block-paragraph\" id=\"MU\"><a href=\"#\">Maurice<\/a><\/p><p class=\"MEX wp-block-paragraph\" id=\"MX\"><a href=\"#\">Mexique<\/a><\/p><p class=\"FSM wp-block-paragraph\" id=\"FM\"><a href=\"#\">Micron\u00e9sie<\/a><\/p><p class=\"MDA wp-block-paragraph\" id=\"MD\"><a href=\"#\">Moldavie<\/a><\/p><p class=\"MCO wp-block-paragraph\" id=\"MC\"><a href=\"#\">Monaco<\/a><\/p><p class=\"MNG wp-block-paragraph\" id=\"MN\"><a href=\"#\">Mongolie<\/a><\/p><p class=\"MNE wp-block-paragraph\" id=\"ME\"><a href=\"#\">Mont\u00e9n\u00e9gro<\/a><\/p><p class=\"MAR wp-block-paragraph\" id=\"MA\"><a href=\"#\">Maroc<\/a><\/p><p class=\"MOZ wp-block-paragraph\" id=\"MZ\"><a href=\"#\">Mozambique<\/a><\/p><p class=\"MMR wp-block-paragraph\" id=\"MM\"><a href=\"#\">Myanmar (Birmanie)<\/a><\/p><p class=\"NAM wp-block-paragraph\" id=\"NA\"><a href=\"#\">Namibie<\/a><\/p><p class=\"NRU wp-block-paragraph\" id=\"NR\"><a href=\"#\">Nauru<\/a><\/p><p class=\"NPL wp-block-paragraph\" id=\"NP\"><a href=\"#\">N\u00e9pal<\/a><\/p><p class=\"NLD wp-block-paragraph\" id=\"NL\"><a href=\"#\">Pays-Bas<\/a><\/p><p class=\"NZL wp-block-paragraph\" id=\"NZ\"><a href=\"#\">Nouvelle-Z\u00e9lande<\/a><\/p><p class=\"NIC wp-block-paragraph\" id=\"NI\"><a href=\"#\">Nicaragua<\/a><\/p><p class=\"NER wp-block-paragraph\" id=\"NE\"><a href=\"#\">Niger<\/a><\/p><p class=\"NGA wp-block-paragraph\" id=\"NG\"><a href=\"#\">Nigeria<\/a><\/p><p class=\"MKD wp-block-paragraph\" id=\"MK\"><a href=\"#\">Mac\u00e9doine du Nord<\/a><\/p><p class=\"NOR wp-block-paragraph\" id=\"NO\"><a href=\"#\">Norv\u00e8ge<\/a><\/p><p class=\"OMN wp-block-paragraph\" id=\"OM\"><a href=\"#\">Oman<\/a><\/p><p class=\"PAK wp-block-paragraph\" id=\"PK\"><a href=\"#\">Pakistan<\/a><\/p><p class=\"PLW wp-block-paragraph\" id=\"PW\"><a href=\"#\">Palaos<\/a><\/p><p class=\"PAN wp-block-paragraph\" id=\"PA\"><a href=\"#\">Panama<\/a><\/p><p class=\"PNG wp-block-paragraph\" id=\"PG\"><a href=\"#\">Papouasie-Nouvelle-Guin\u00e9e<\/a><\/p><p class=\"PRY wp-block-paragraph\" id=\"PY\"><a href=\"#\">Paraguay<\/a><\/p><p class=\"PER wp-block-paragraph\" id=\"PE\"><a href=\"#\">P\u00e9rou<\/a><\/p><p class=\"PHL wp-block-paragraph\" id=\"PH\"><a href=\"#\">Philippines<\/a><\/p><p class=\"POL wp-block-paragraph\" id=\"PL\"><a href=\"#\">Pologne<\/a><\/p><p class=\"PRT wp-block-paragraph\" id=\"PT\"><a href=\"#\">Portugal<\/a><\/p><p class=\"QAT wp-block-paragraph\" id=\"QA\"><a href=\"#\">Qatar<\/a><\/p><p class=\"ROU wp-block-paragraph\" id=\"RO\"><a href=\"#\">Roumanie<\/a><\/p><p class=\"RUS wp-block-paragraph\" id=\"RU\"><a href=\"#\">Russie<\/a><\/p><p class=\"RWA wp-block-paragraph\" id=\"RW\"><a href=\"#\">Rwanda<\/a><\/p><p class=\"KNA wp-block-paragraph\" id=\"KN\"><a href=\"#\">Saint-Christophe-et-Ni\u00e9v\u00e8s<\/a><\/p><p class=\"LCA wp-block-paragraph\" id=\"LC\"><a href=\"#\">Sainte-Lucie<\/a><\/p><p class=\"VCT wp-block-paragraph\" id=\"VC\"><a href=\"#\">Saint-Vincent-et-les-Grenadines<\/a><\/p><p class=\"WSM wp-block-paragraph\" id=\"WS\"><a href=\"#\">Samoa<\/a><\/p><p class=\"SMR wp-block-paragraph\" id=\"SM\"><a href=\"#\">Saint-Marin<\/a><\/p><p class=\"STP wp-block-paragraph\" id=\"ST\"><a href=\"#\">Sao Tom\u00e9-et-Principe<\/a><\/p><p class=\"SAU wp-block-paragraph\" id=\"SA\"><a href=\"#\">Arabie saoudite<\/a><\/p><p class=\"SEN wp-block-paragraph\" id=\"SN\"><a href=\"#\">S\u00e9n\u00e9gal<\/a><\/p><p class=\"SRB wp-block-paragraph\" id=\"RS\"><a href=\"#\">Serbie<\/a><\/p><p class=\"SYC wp-block-paragraph\" id=\"SC\"><a href=\"#\">Seychelles<\/a><\/p><p class=\"SLE wp-block-paragraph\" id=\"SL\"><a href=\"#\">Sierra Leone<\/a><\/p><p class=\"SGP wp-block-paragraph\" id=\"SG\"><a href=\"#\">Singapour<\/a><\/p><p class=\"SVK wp-block-paragraph\" id=\"SK\"><a href=\"#\">Slovaquie<\/a><\/p><p class=\"SVN wp-block-paragraph\" id=\"SI\"><a href=\"#\">Slov\u00e9nie<\/a><\/p><p class=\"SLB wp-block-paragraph\" id=\"SB\"><a href=\"#\">\u00celes Salomon<\/a><\/p><p class=\"SOM wp-block-paragraph\" id=\"SO\"><a href=\"#\">Somalie<\/a><\/p><p class=\"ZAF wp-block-paragraph\" id=\"ZA\"><a href=\"#\">Afrique du Sud<\/a><\/p><p class=\"SSD wp-block-paragraph\" id=\"SS\"><a href=\"#\">Soudan du Sud<\/a><\/p><p class=\"ESP wp-block-paragraph\" id=\"ES\"><a href=\"#\">Espagne<\/a><\/p><p class=\"LKA wp-block-paragraph\" id=\"LK\"><a href=\"#\">Sri Lanka<\/a><\/p><p class=\"SDN wp-block-paragraph\" id=\"SD\"><a href=\"#\">Soudan<\/a><\/p><p class=\"SUR wp-block-paragraph\" id=\"SR\"><a href=\"#\">Suriname<\/a><\/p><p class=\"SWE wp-block-paragraph\" id=\"SE\"><a href=\"#\">Su\u00e8de<\/a><\/p><p class=\"CHE wp-block-paragraph\" id=\"CH\"><a href=\"#\">Suisse<\/a><\/p><p class=\"SYR wp-block-paragraph\" id=\"SY\"><a href=\"#\">Syrie<\/a><\/p><p class=\"TWN wp-block-paragraph\" id=\"TW\"><a href=\"#\">Ta\u00efwan<\/a><\/p><p class=\"TJK wp-block-paragraph\" id=\"TJ\"><a href=\"#\">Tadjikistan<\/a><\/p><p class=\"TZA wp-block-paragraph\" id=\"TZ\"><a href=\"#\">Tanzanie<\/a><\/p><p class=\"THA wp-block-paragraph\" id=\"TH\"><a href=\"#\">Tha\u00eflande<\/a><\/p><p class=\"TGO wp-block-paragraph\" id=\"TG\"><a href=\"#\">Togo<\/a><\/p><p class=\"TON wp-block-paragraph\" id=\"TO\"><a href=\"#\">Tonga<\/a><\/p><p class=\"TTO wp-block-paragraph\" id=\"TT\"><a href=\"#\">Trinit\u00e9-et-Tobago<\/a><\/p><p class=\"TUN wp-block-paragraph\" id=\"TN\"><a href=\"#\">Tunisie<\/a><\/p><p class=\"TUR wp-block-paragraph\" id=\"TR\"><a href=\"#\">Turquie<\/a><\/p><p class=\"TKM wp-block-paragraph\" id=\"TM\"><a href=\"#\">Turkm\u00e9nistan<\/a><\/p><p class=\"TUV wp-block-paragraph\" id=\"TV\"><a href=\"#\">Tuvalu<\/a><\/p><p class=\"UGA wp-block-paragraph\" id=\"UG\"><a href=\"#\">Ouganda<\/a><\/p><p class=\"UKR wp-block-paragraph\" id=\"UA\"><a href=\"#\">Ukraine<\/a><\/p><p class=\"ARE wp-block-paragraph\" id=\"AE\"><a href=\"#\">\u00c9mirats arabes unis<\/a><\/p><p class=\"GBR wp-block-paragraph\" id=\"GB\"><a href=\"#\">Royaume-Uni<\/a><\/p><p class=\"USA wp-block-paragraph\" id=\"US\"><a href=\"#\">\u00c9tats-Unis<\/a><\/p><p class=\"URY wp-block-paragraph\" id=\"UY\"><a href=\"#\">Uruguay<\/a><\/p><p class=\"UZB wp-block-paragraph\" id=\"UZ\"><a href=\"#\">Ouzb\u00e9kistan<\/a><\/p><p class=\"VUT wp-block-paragraph\" id=\"VU\"><a href=\"#\">Vanuatu<\/a><\/p><p class=\"VAT wp-block-paragraph\" id=\"VA\"><a href=\"#\">Cit\u00e9 du Vatican (Saint-Si\u00e8ge)<\/a><\/p><p class=\"VEN wp-block-paragraph\" id=\"VE\"><a href=\"#\">Venezuela<\/a><\/p><p class=\"VNM wp-block-paragraph\" id=\"VN\"><a href=\"#\">Vietnam<\/a><\/p><p class=\"YEM wp-block-paragraph\" id=\"YE\"><a href=\"#\">Y\u00e9men<\/a><\/p><p class=\"ZMB wp-block-paragraph\" id=\"ZM\"><a href=\"#\">Zambie<\/a><\/p><p class=\"ZWE wp-block-paragraph\" id=\"ZW\"><a href=\"#\">Zimbabwe<\/a><\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"wp-block-group button-with-submenu wp-block-cloudtalk-button-with-submenu\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-buttons is-horizontal is-content-justification-left is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button btn-trigger\"><a class=\"wp-block-button__link wp-element-button\">EUR (\u20ac)<\/a><\/div><\/div><div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><div class=\"wp-block-group submenu-content\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\"><p class=\"wp-block-paragraph\"><a href=\"#\">EUR (\u20ac)<\/a><\/p><p class=\"wp-block-paragraph\"><a href=\"#\">USD ($)<\/a><\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n<\/div>\n                    <\/div>\n                \n                <div class=\"sp__content\">\n                                                                    <div\n                            class=\"sp__panel sp__panel--active\"\n                            role=\"tabpanel\"\n                            data-panel=\"0\"\n                                                    >\n                            <div class=\"sp__cards\">\n                                                                                    <a class=\"sp__card\" href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" data-name=\"Starter\" data-price=\"\u20ac25\" data-price-monthly=\"\u20ac34\" data-unit=\"Utilisateur \/ mois\" data-detail=\"Factur\u00e9 annuellement\" data-detail-monthly=\"Factur\u00e9 mensuellement\" data-link-text=\"En savoir plus\" data-url=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" data-lite-name=\"Lite\" data-lite-price=\"\u20ac19\" data-lite-price-monthly=\"\u20ac27\" data-lite-unit=\"Utilisateur \/ mois\" data-lite-detail=\"Factur\u00e9 annuellement\" data-lite-detail-monthly=\"Factur\u00e9 mensuellement\" data-lite-link-text=\"En savoir plus\" data-lite-url=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\">\n                    <div class=\"sp__card-body\">\n                <p class=\"sp__name\">Starter<\/p>\n                <div class=\"sp__price-col\">\n                    <div class=\"sp__price-row\">\n                        <span class=\"sp__price\">\u20ac25<\/span>\n                                                    <span class=\"sp__price-note\">\n                                Utilisateur \/ mois                                <br>Factur\u00e9 annuellement                            <\/span>\n                                            <\/div>\n                                    <\/div>\n            <\/div>\n                            <span class=\"btn btn-link-gray btn-small sp__know-more\">\n                    <span class=\"sp__know-more-text\">En savoir plus<\/span>\n                    <svg class=\"sp__arrow\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M4.167 10h11.666m0 0L10 4.167M15.833 10 10 15.833\" stroke=\"currentColor\" stroke-width=\"1.667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>                <\/span>\n                    <\/a>                                                                                            <a class=\"sp__card\" href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" data-name=\"Essential\" data-price=\"\u20ac29\" data-price-monthly=\"\u20ac39\" data-unit=\"Utilisateur \/ mois\" data-detail=\"Factur\u00e9 annuellement\" data-detail-monthly=\"\/demo\/\" data-link-text=\"En savoir plus\" data-url=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\">\n                    <div class=\"sp__card-body\">\n                <p class=\"sp__name\">Essential<\/p>\n                <div class=\"sp__price-col\">\n                    <div class=\"sp__price-row\">\n                        <span class=\"sp__price\">\u20ac29<\/span>\n                                                    <span class=\"sp__price-note\">\n                                Utilisateur \/ mois                                <br>Factur\u00e9 annuellement                            <\/span>\n                                            <\/div>\n                                    <\/div>\n            <\/div>\n                            <span class=\"btn btn-link-gray btn-small sp__know-more\">\n                    <span class=\"sp__know-more-text\">En savoir plus<\/span>\n                    <svg class=\"sp__arrow\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M4.167 10h11.666m0 0L10 4.167M15.833 10 10 15.833\" stroke=\"currentColor\" stroke-width=\"1.667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>                <\/span>\n                    <\/a>                                                                                            <a class=\"sp__card\" href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" data-name=\"Expert\" data-price=\"\u20ac49\" data-price-monthly=\"\u20ac69\" data-unit=\"Utilisateur \/ mois\" data-detail=\"Factur\u00e9 annuellement\" data-detail-monthly=\"Factur\u00e9 mensuellement\" data-link-text=\"En savoir plus\" data-url=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\">\n                    <div class=\"sp__card-body\">\n                <p class=\"sp__name\">Expert<\/p>\n                <div class=\"sp__price-col\">\n                    <div class=\"sp__price-row\">\n                        <span class=\"sp__price\">\u20ac49<\/span>\n                                                    <span class=\"sp__price-note\">\n                                Utilisateur \/ mois                                <br>Factur\u00e9 annuellement                            <\/span>\n                                            <\/div>\n                                    <\/div>\n            <\/div>\n                            <span class=\"btn btn-link-gray btn-small sp__know-more\">\n                    <span class=\"sp__know-more-text\">En savoir plus<\/span>\n                    <svg class=\"sp__arrow\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M4.167 10h11.666m0 0L10 4.167M15.833 10 10 15.833\" stroke=\"currentColor\" stroke-width=\"1.667\" stroke-linecap=\"round\" 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   <path d=\"M28.3337 15.833L21.7765 22.3902C21.4465 22.7202 21.2814 22.8852 21.0912 22.947C20.9238 23.0014 20.7435 23.0014 20.5761 22.947C20.3859 22.8852 20.2209 22.7202 19.8908 22.3902L17.6098 20.1091C17.2798 19.7791 17.1148 19.6141 16.9245 19.5523C16.7571 19.4979 16.5768 19.4979 16.4095 19.5523C16.2192 19.6141 16.0542 19.7791 15.7242 20.1092L11.667 24.1663M28.3337 21.6663V15.833H22.5003\" stroke=\"#079455\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n        <\/svg>                                        <\/span>\n                                        <span class=\"sp__banner-line\"><\/span>\n                                    <\/span>\n                                    <div class=\"sp__banner-text\">\n                                                                                    <p class=\"sp__banner-title\">Vous ne savez pas quel plan vous convient le mieux\u00a0?<\/p>\n                                                                                                                            <p class=\"sp__banner-desc\">D\u00e9couvrez toutes les offres de chaque plan.<\/p>\n                                                                            <\/div>\n                                                                            <span class=\"btn btn-secondary-green btn-regular sp__banner-btn\">\n                                            <span>Voir les plans<\/span>\n                                            <svg class=\"sp__arrow\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M4.167 10h11.666m0 0L10 4.167M15.833 10 10 15.833\" stroke=\"currentColor\" stroke-width=\"1.667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>                                        <\/span>\n                                                                    <\/a>                                                    <\/div>\n                                                                    <div\n                            class=\"sp__panel\"\n                            role=\"tabpanel\"\n                            data-panel=\"1\"\n                            hidden                        >\n                            <div class=\"sp__cards\">\n                                                                                    <a class=\"sp__card\" href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" data-name=\"R\u00e9ceptionniste IA\" data-price=\"\u20ac0\" data-price-monthly=\"\" data-unit=\"\/ mois\" data-detail=\"\" data-detail-monthly=\"\" data-link-text=\"En savoir plus\" data-url=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\">\n                    <div class=\"sp__card-body\">\n                <p class=\"sp__name\">R\u00e9ceptionniste IA<\/p>\n                <div class=\"sp__price-col\">\n                    <div class=\"sp__price-row\">\n                        <span class=\"sp__price\">\u20ac0<\/span>\n                                                    <span class=\"sp__price-note\">\n                                \/ mois                                                            <\/span>\n                                            <\/div>\n                                            <p class=\"sp__minutes\">Minutes incluses : 50 min<\/p>\n                                    <\/div>\n            <\/div>\n                            <span class=\"btn btn-link-gray btn-small sp__know-more\">\n                    <span class=\"sp__know-more-text\">En savoir plus<\/span>\n                    <svg class=\"sp__arrow\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M4.167 10h11.666m0 0L10 4.167M15.833 10 10 15.833\" stroke=\"currentColor\" stroke-width=\"1.667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>                <\/span>\n                    <\/a>                                                                                            <a class=\"sp__card\" href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" data-name=\"Sp\u00e9cialiste IA\" data-price=\"\u20ac349\" data-price-monthly=\"\" data-unit=\"\/ mois\" data-detail=\"\" data-detail-monthly=\"\" data-link-text=\"En savoir plus\" data-url=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\">\n                    <div class=\"sp__card-body\">\n                <p class=\"sp__name\">Sp\u00e9cialiste IA<\/p>\n                <div class=\"sp__price-col\">\n                    <div class=\"sp__price-row\">\n                        <span class=\"sp__price\">\u20ac349<\/span>\n                                                    <span class=\"sp__price-note\">\n                                \/ mois                                                            <\/span>\n                                            <\/div>\n                                            <p class=\"sp__minutes\">Minutes incluses : 1 000 min<\/p>\n                                    <\/div>\n            <\/div>\n                            <span class=\"btn btn-link-gray btn-small sp__know-more\">\n                    <span class=\"sp__know-more-text\">En savoir plus<\/span>\n                    <svg class=\"sp__arrow\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M4.167 10h11.666m0 0L10 4.167M15.833 10 10 15.833\" stroke=\"currentColor\" stroke-width=\"1.667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>                <\/span>\n                    <\/a>                                                                                            <a class=\"sp__card\" href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" data-name=\"Personnalis\u00e9\" data-price=\"\u20ac0.15\" data-price-monthly=\"\" data-unit=\"\/ mois\" data-detail=\"\" data-detail-monthly=\"\" data-link-text=\"En savoir plus\" data-url=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\">\n                    <div class=\"sp__card-body\">\n                <p class=\"sp__name\">Personnalis\u00e9<\/p>\n                <div class=\"sp__price-col\">\n                    <div class=\"sp__price-row\">\n                        <span class=\"sp__price\">\u20ac0.15<\/span>\n                                                    <span class=\"sp__price-note\">\n                                \/ mois                                                            <\/span>\n                                            <\/div>\n                                            <p class=\"sp__minutes\">Minutes incluses : &gt; 1 000 min<\/p>\n                                    <\/div>\n            <\/div>\n                            <span class=\"btn btn-link-gray btn-small sp__know-more\">\n                    <span class=\"sp__know-more-text\">En savoir plus<\/span>\n                    <svg class=\"sp__arrow\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M4.167 10h11.666m0 0L10 4.167M15.833 10 10 15.833\" stroke=\"currentColor\" stroke-width=\"1.667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>                <\/span>\n                    <\/a>                                                                    <\/div>\n\n                                                                                                                            <a class=\"sp__banner\" href=\"https:\/\/www.cloudtalk.io\/fr\/tarification-de-logiciel-de-centre-dappels\/\">\n                                                                    <span class=\"sp__banner-icon\" aria-hidden=\"true\">\n                                        <span class=\"sp__banner-line\"><\/span>\n                                        <span class=\"sp__banner-icon-circle\">\n               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                     <div class=\"sp__banner-text\">\n                                                                                    <p class=\"sp__banner-title\">Vous ne savez pas quel plan vous convient le mieux\u00a0?<\/p>\n                                                                                                                            <p class=\"sp__banner-desc\">D\u00e9couvrez toutes les offres de chaque plan.<\/p>\n                                                                            <\/div>\n                                                                            <span class=\"btn btn-secondary-green btn-regular sp__banner-btn\">\n                                            <span>Voir les plans<\/span>\n                                            <svg class=\"sp__arrow\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" aria-hidden=\"true\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M4.167 10h11.666m0 0L10 4.167M15.833 10 10 15.833\" stroke=\"currentColor\" stroke-width=\"1.667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>                                        <\/span>\n                                                                    <\/a>                                                    <\/div>\n                                    <\/div>\n            <\/div>\n        <\/div>\n        \n\n\n<div class=\"wp-block-columns pricing-columns ai is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column pricing-column-ai is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\"  href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\">\n<div class=\"wp-block-group pricing-column-top-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group pricing-column-header-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"48\" height=\"48\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/05\/pricing-ai.svg\" alt=\"\" class=\"wp-image-214171\"\/><\/figure>\n\n\n\n<h5 class=\"wp-block-heading\">AI Conversation<br\/>Intelligence<\/h5>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group pricing-column-price-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-left pricing-column-billing-price annually\" id=\"25\">$9<\/h2>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-left pricing-column-billing-price monthly\" id=\"25\">$9<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\/ mois<\/p>\n<\/div><\/div>\n\n\n\n<p class=\"pricing-column-billing-text annually wp-block-paragraph\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-spark-green-color\">Prix de la r\u00e9servation anticip\u00e9e<\/mark> par agent\/mois.<\/p>\n\n\n\n<p class=\"pricing-column-billing-text monthly wp-block-paragraph\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-spark-green-color\">Prix de la r\u00e9servation anticip\u00e9e<\/mark> par agent\/mois.<\/p>\n<\/div><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h6 class=\"wp-block-heading\">Qu&rsquo;est-ce qui est inclus ?<\/h6>\n\n\n\n<ul class=\"wp-block-list pricing-column-ul\">\n<li>Extraction de sujets<\/li>\n\n\n\n<li>Transcription des appels<\/li>\n\n\n\n<li>R\u00e9sum\u00e9s et \u00e9tiquettes automatiques<\/li>\n\n\n\n<li>Rapport parole\/\u00e9coute<\/li>\n\n\n\n<li>Analyse des sentiments<\/li>\n\n\n\n<li>Sujets d&rsquo;actualit\u00e9<\/li>\n\n\n\n<li>Int\u00e9gration CRM<\/li>\n\n\n\n<li>Recherche de mots-cl\u00e9s dans la transcription<\/li>\n\n\n\n<li>Notes intelligentes<\/li>\n<\/ul>\n\n\n\n<div style=\"height:1px\" aria-hidden=\"true\" class=\"wp-block-spacer pricing-column-gap-filler\"><\/div>\n\n\n\n<p class=\"btn btn-regular btn-secondary wp-block-paragraph\">Contacter les ventes<\/p>\n\n\n\n<figure class=\"wp-block-image size-full ai-image\"><img loading=\"lazy\" decoding=\"async\" width=\"624\" height=\"516\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/05\/pricing-ai_woman_dark.png\" alt=\"\" class=\"wp-image-214185\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/05\/pricing-ai_woman_dark.png 624w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/05\/pricing-ai_woman_dark-300x248.png 300w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/05\/pricing-ai_woman_dark-518x428.png 518w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/05\/pricing-ai_woman_dark-424x351.png 424w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/05\/pricing-ai_woman_dark-137x113.png 137w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/05\/pricing-ai_woman_dark-88x73.png 88w\" sizes=\"auto, (max-width: 624px) 100vw, 624px\" \/><\/figure>\n<\/a><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group benefits-section-integrations-icons-02 ds2-force-padding-with-divider\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"caption wp-block-paragraph\">INT\u00c9GRATIONS<\/p>\n\n<h3 class=\"wp-block-heading\">Connectez votre centre d&rsquo;appels VoIP \u00e0 plus de 100 outils m\u00e9tier<\/h3>\n\n<p class=\"wp-block-paragraph\">CRMs, services d&rsquo;assistance, syst\u00e8mes de suivi des candidatures et bien plus encore. D\u00e9marrez instantan\u00e9ment avec 100+ int\u00e9grations int\u00e9gr\u00e9es, ou \u00e9tendez vos capacit\u00e9s avec Zapier, Make ou le constructeur d&rsquo;automatisation de flux de travail de CloudTalk.<\/p>\n\n\n<div class=\"wp-block-group integration-icons-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-de-centre-dappel-zapier-pour-cloudtalk\/\"><img loading=\"lazy\" decoding=\"async\" width=\"32\" height=\"32\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/05\/IconZapier.svg\" alt=\"\" class=\"wp-image-297388\"\/><\/a><figcaption class=\"wp-element-caption\">Afficher<\/figcaption><\/figure>\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-de-votre-systeme-telephonique-dans-salesforce\/\"><img loading=\"lazy\" decoding=\"async\" width=\"32\" height=\"32\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/05\/IconSalesforce.svg\" alt=\"\" class=\"wp-image-297371\"\/><\/a><figcaption class=\"wp-element-caption\">Afficher<\/figcaption><\/figure>\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/integrez-intercom-a-votre-logiciel-de-centre-de-contact\/\"><img loading=\"lazy\" decoding=\"async\" width=\"32\" height=\"32\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/05\/IconIntercom.svg\" alt=\"\" class=\"wp-image-297337\"\/><\/a><figcaption class=\"wp-element-caption\">Afficher<\/figcaption><\/figure>\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/n-1-des-systemes-telephoniques-pour-les-equipes-de-vente-pipedrive\/\"><img loading=\"lazy\" decoding=\"async\" width=\"32\" height=\"32\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/05\/IconPipedrive.svg\" alt=\"\" class=\"wp-image-297363\"\/><\/a><figcaption class=\"wp-element-caption\">Afficher<\/figcaption><\/figure>\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-de-systeme-telephonique-pour-front\/\"><img loading=\"lazy\" decoding=\"async\" width=\"32\" height=\"32\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/05\/IconFront.svg\" alt=\"\" class=\"wp-image-297325\"\/><\/a><figcaption class=\"wp-element-caption\">Afficher<\/figcaption><\/figure>\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-dun-centre-dappels-pour-zendesk\/\"><img loading=\"lazy\" decoding=\"async\" width=\"32\" height=\"32\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/05\/IconZendesk.svg\" alt=\"\" class=\"wp-image-297389\"\/><\/a><figcaption class=\"wp-element-caption\">Afficher<\/figcaption><\/figure>\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/gong\/\"><img loading=\"lazy\" decoding=\"async\" width=\"32\" height=\"32\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/05\/IconGong.svg\" alt=\"\" class=\"wp-image-297326\"\/><\/a><figcaption class=\"wp-element-caption\">Afficher<\/figcaption><\/figure>\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-dun-centre-dappel-pour-hubspot\/\"><img loading=\"lazy\" decoding=\"async\" width=\"32\" height=\"32\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/05\/IconHubSpot.svg\" alt=\"\" class=\"wp-image-297335\"\/><\/a><figcaption class=\"wp-element-caption\">Afficher<\/figcaption><\/figure>\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.cloudtalk.io\/copper\/\"><img loading=\"lazy\" decoding=\"async\" width=\"32\" height=\"32\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/05\/IconCopper.svg\" alt=\"\" class=\"wp-image-297317\"\/><\/a><figcaption class=\"wp-element-caption\">Afficher<\/figcaption><\/figure>\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.cloudtalk.io\/gorgias\/\"><img loading=\"lazy\" decoding=\"async\" width=\"32\" height=\"32\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/05\/IconGorgias.svg\" alt=\"\" class=\"wp-image-297330\"\/><\/a><figcaption class=\"wp-element-caption\">Voir<\/figcaption><\/figure>\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/integrez-zendesk-sell-a-notre-systeme-telephonique-dentreprise-intelligent\/\"><img loading=\"lazy\" decoding=\"async\" width=\"32\" height=\"32\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/05\/IconZendeskSell.svg\" alt=\"\" class=\"wp-image-297390\"\/><\/a><figcaption class=\"wp-element-caption\">Voir<\/figcaption><\/figure>\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-de-centre-dappel-pour-microsoft-dynamics-365\/\"><img loading=\"lazy\" decoding=\"async\" width=\"32\" height=\"32\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/05\/IconMicrosoftDynamics.svg\" alt=\"\" class=\"wp-image-297348\"\/><\/a><figcaption class=\"wp-element-caption\">Voir<\/figcaption><\/figure>\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/microsoft-teams\/\"><img loading=\"lazy\" decoding=\"async\" width=\"32\" height=\"32\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/05\/IconMS-Teams.svg\" alt=\"\" class=\"wp-image-297352\"\/><\/a><figcaption class=\"wp-element-caption\">Voir<\/figcaption><\/figure>\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.cloudtalk.io\/kommocrm\/\"><img loading=\"lazy\" decoding=\"async\" width=\"32\" height=\"32\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/05\/IconKommo.svg\" alt=\"\" class=\"wp-image-297340\"\/><\/a><figcaption class=\"wp-element-caption\">Voir<\/figcaption><\/figure>\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/integrez-le-crm-freshworks-a-notre-systeme-telephonique-intelligent\/\"><img loading=\"lazy\" decoding=\"async\" width=\"32\" height=\"32\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/05\/IconFreshsales.svg\" alt=\"\" class=\"wp-image-297322\"\/><\/a><figcaption class=\"wp-element-caption\">Voir<\/figcaption><\/figure>\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/zoho-crm\/\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/05\/IconZohoCrm.svg\" alt=\"\"\/><\/a><figcaption class=\"wp-element-caption\">Voir<\/figcaption><\/figure><\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-fe48e5de wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button btn-xl is-style-primary\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/fr\/integrations\/\">Voir toutes les int\u00e9grations<\/a><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group solutions-benefits bottom-version\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-testimonial\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-extended\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><div class='white' style='background:rgba(0,0,0,0); border:solid 0px rgba(0,0,0,0); border-radius:0px; padding:0px 0px 0px 0px;'>\n<div id='slider_174351' class='owl-carousel sa_owl_theme autohide-arrows' data-slider-id='slider_174351' style='visibility:hidden;'>\n<div id='slider_174351_slide01' class='sa_hover_container' style='padding:0% 0%; margin:0px 0%; background-image:url(&quot;https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Nokia.svg&quot;); background-position:center center; background-size:contain; background-repeat:no-repeat; min-height:320px; '><div class=\"ct-testimonial-slide\">\r\n<div class=\"ct-testimonial-slide-text\" style=\"background: #015AFF\">\r\n<p class=\"person-text\">\"With CloudTalk's Analytics I now get to see every step of the way. We can find discrepancies between our agents and gain a much better understanding of our teams' setup.\"<\/p>\r\n<p class=\"person-role\"><strong>Nelly Donnelly<\/strong> Service Delivery Manager<\/p>\r\n<a href=\"https:\/\/www.cloudtalk.io\/nokia-customer-story\/\" class=\"nokia case-study-cta\">See customer story<\/a>\r\n<img decoding=\"async\" class=\"person-bg\" src=\"\/wp-content\/uploads\/2023\/07\/testimonial-nokia-bg.svg\" alt=\"Nokia-bg\" \/><\/div>\r\n<div class=\"ct-testimonial-slide-img-desktop\"><img decoding=\"async\" title=\"Nokia\" src=\"\/wp-content\/uploads\/2023\/08\/testimonial-nokia-logo_photo-2x.png\" alt=\"Nokia\" \/><\/div>\r\n<div class=\"ct-testimonial-slide-img-mobile\"><img decoding=\"async\" title=\"Nokia\" src=\"\/wp-content\/uploads\/2023\/08\/testimonial-nokia-logo_photo-mobile-2x.png\" alt=\"Nokia\" \/><\/div>\r\n<\/div><\/div>\n<div id='slider_174351_slide02' class='sa_hover_container' style='padding:0% 0%; margin:0px 0%; background-image:url(&quot;https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/01\/Glovo.svg&quot;); background-position:center center; background-size:contain; background-repeat:no-repeat; min-height:320px; '><div class=\"ct-testimonial-slide\">\r\n<div class=\"ct-testimonial-slide-text\" style=\"background: #00A082\">\r\n<p class=\"person-text\">\"CloudTalk improved our team's cost and efficiency. The script feature allows us to lead the calls in a much more systematic way, as well as all the action buttons to trigger actions directly into our backend.\"<\/p>\r\n<p class=\"person-role\"><strong>Yohann Bensadoun<\/strong> Global Supply Growth<\/p>\r\n<a href=\"https:\/\/www.cloudtalk.io\/glovo-customer-story\/\" class=\"glovo case-study-cta\">See customer story<\/a>\r\n<img decoding=\"async\" class=\"person-bg\" src=\"\/wp-content\/uploads\/2023\/07\/testimonial-glovo-bg.svg\" alt=\"Glovo-bg\" \/><\/div>\r\n<div class=\"ct-testimonial-slide-img-desktop\"><img decoding=\"async\" title=\"Glovo\" src=\"\/wp-content\/uploads\/2023\/08\/testimonial-glovo-logo_photo-2x.png\" alt=\"Glovo\" \/><\/div>\r\n<div class=\"ct-testimonial-slide-img-mobile\"><img decoding=\"async\" title=\"Glovo\" src=\"\/wp-content\/uploads\/2023\/08\/testimonial-glovo-logo_photo-mobile-2x.png\" alt=\"Glovo\" \/><\/div>\r\n<\/div><\/div>\n<div id='slider_174351_slide03' class='sa_hover_container' style='padding:0% 0%; margin:0px 0%; background-image:url(&quot;https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Discover-cars.svg&quot;); background-position:center center; background-size:contain; background-repeat:no-repeat; min-height:320px; '><div class=\"ct-testimonial-slide\">\r\n<div class=\"ct-testimonial-slide-text\" style=\"background: #0A578E\">\r\n<p class=\"person-text\">\"Our call volume tripled in only 2 years, from around 10,000 calls to 30,000 per quarter and with CloudTalk, we can now handle all of this communication easily. It was an excellent choice.\"<\/p>\r\n<p class=\"person-role\"><strong>Frederico Lopes<\/strong> Head of Customer Service<\/p>\r\n<a href=\"https:\/\/www.cloudtalk.io\/discovercars-customer-story\/\" class=\"discovercars case-study-cta\">See customer story<\/a>\r\n<img decoding=\"async\" class=\"person-bg\" src=\"\/wp-content\/uploads\/2023\/07\/testimonial-discover_cars-bg.svg\" alt=\"Discover_cars-bg\" \/><\/div>\r\n<div class=\"ct-testimonial-slide-img-desktop\"><img decoding=\"async\" title=\"Discover Cars\" src=\"\/wp-content\/uploads\/2023\/08\/testimonial-discover_cars-logo_photo-2x.png\" alt=\"Discover Cars\" \/><\/div>\r\n<div class=\"ct-testimonial-slide-img-mobile\"><img decoding=\"async\" title=\"Discover Cars\" src=\"\/wp-content\/uploads\/2023\/08\/testimonial-discover_cars-logo_photo-mobile-2x.png\" alt=\"Discover Cars\" \/><\/div>\r\n<\/div><\/div>\n<div id='slider_174351_slide04' class='sa_hover_container' style='padding:0% 0%; margin:0px 0%; background-image:url(&quot;https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/07\/My-heritage.svg&quot;); background-position:center center; background-size:contain; background-repeat:no-repeat; min-height:320px; '><div class=\"ct-testimonial-slide\">\r\n<div class=\"ct-testimonial-slide-text\" style=\"background: #DC682C\">\r\n<p class=\"person-text\">\"We have seen a significant increase in our outbound call volume since we started using CloudTalk and we can now reach out to more prospects and customers than ever before.\"<\/p>\r\n<p class=\"person-role\"><strong>Elay Sasson<\/strong> Call Center Manager<\/p>\r\n<a href=\"https:\/\/www.cloudtalk.io\/my-heritage-customer-story\/\" class=\"myheritage case-study-cta\">See customer story<\/a>\r\n<img decoding=\"async\" class=\"person-bg\" src=\"\/wp-content\/uploads\/2023\/07\/testimonial-myheritage-bg.svg\" alt=\"MyHeritage-bg\" \/><\/div>\r\n<div class=\"ct-testimonial-slide-img-desktop\"><img decoding=\"async\" title=\"MyHeritage\" src=\"\/wp-content\/uploads\/2023\/08\/testimonial-myheritage-logo_photo-2x.png\" alt=\"MyHeritage\" \/><\/div>\r\n<div class=\"ct-testimonial-slide-img-mobile\"><img decoding=\"async\" title=\"MyHeritage\" src=\"\/wp-content\/uploads\/2023\/08\/testimonial-myheritage-logo_photo-mobile-2x.png\" alt=\"MyHeritage\" \/><\/div>\r\n<\/div><\/div>\n<div id='slider_174351_slide05' class='sa_hover_container' style='padding:0% 0%; margin:0px 0%; background-image:url(&quot;https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/10\/logo-capitalo-skola-obchodovani.svg&quot;); background-position:center center; background-size:contain; background-repeat:no-repeat; min-height:320px; '><div class=\"ct-testimonial-slide\">\r\n<div class=\"ct-testimonial-slide-text\" style=\"background: #0B5253\">\r\n<p class=\"person-text\">\"CloudTalk\u2019s AI has cut our call quality analysis from 2 hours to 20 minutes daily and reduced mis-targeted leads by 24%, allowing us to focus on strategic growth.\"<\/p>\r\n<p class=\"person-role\"><strong>Sara Konickova<\/strong> Sales Ops Manager<\/p>\r\n<a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/capitalo\/\" class=\"capitalo case-study-cta\">See customer story<\/a>\r\n<img decoding=\"async\" class=\"person-bg\" src=\"\/wp-content\/uploads\/2024\/10\/testimonial-capitalo-bg.svg\" alt=\"Capitalo-bg\" \/><\/div>\r\n<div class=\"ct-testimonial-slide-img-desktop\"><img decoding=\"async\" title=\"Capitalo\" src=\"\/wp-content\/uploads\/2024\/10\/testimonial-capitalo-logo_photo-2x.png\" alt=\"Capitalo\" \/><\/div>\r\n<div class=\"ct-testimonial-slide-img-mobile\"><img decoding=\"async\" title=\"Capitalo\" src=\"\/wp-content\/uploads\/2024\/10\/testimonial-capitalo-logo_photo-mobile-2x.png\" alt=\"Capitalo\" \/><\/div>\r\n<\/div><\/div>\n<\/div>\n<div id='slider_174351_thumbs' class='sa_owl_thumbs_wrap sa_thumbs_outside_bottom' style=' padding:0%; padding-bottom:0px;'><div class='owl-thumbs' data-slider-id='slider_174351'><div class='owl-thumb-item' style='background-image:url(\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Nokia.svg\"); width:150px; height:85px; background-position:center center; background-size:contain; background-repeat:no-repeat; opacity:0.5; border:solid 0px transparent' title='Slide 1'><\/div><div class='owl-thumb-item' style='background-image:url(\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/01\/Glovo.svg\"); width:150px; height:85px; background-position:center center; background-size:contain; background-repeat:no-repeat; opacity:0.5; border:solid 0px transparent' title='Slide 2'><\/div><div class='owl-thumb-item' style='background-image:url(\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Discover-cars.svg\"); width:150px; height:85px; background-position:center center; background-size:contain; background-repeat:no-repeat; opacity:0.5; border:solid 0px transparent' title='Slide 3'><\/div><div class='owl-thumb-item' style='background-image:url(\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/07\/My-heritage.svg\"); width:150px; height:85px; background-position:center center; background-size:contain; background-repeat:no-repeat; opacity:0.5; border:solid 0px transparent' title='Slide 4'><\/div><div class='owl-thumb-item' style='background-image:url(\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/10\/logo-capitalo-skola-obchodovani.svg\"); width:150px; height:85px; background-position:center center; background-size:contain; background-repeat:no-repeat; opacity:0.5; border:solid 0px transparent' title='Slide 5'><\/div><\/div><\/div>\n<\/div>\n<script type='text\/javascript'>\n\tjQuery(document).ready(function() {\n\t\tjQuery('#slider_174351').owlCarousel({\n\t\t\titems : 1,\n\t\t\tanimateOut : 'fadeOut',\n\t\t\tsmartSpeed : 1000,\n\t\t\tautoplay : true,\n\t\t\tautoplayTimeout : 10000,\n\t\t\tautoplayHoverPause : true,\n\t\t\tsmartSpeed : 1000,\n\t\t\tfluidSpeed : 1000,\n\t\t\tautoplaySpeed : 1000,\n\t\t\tnavSpeed : 1000,\n\t\t\tdotsSpeed : 1000,\n\t\t\tloop : true,\n\t\t\tnav : false,\n\t\t\tnavText : ['Previous','Next'],\n\t\t\tdots : false,\n\t\t\tresponsiveRefreshRate : 200,\n\t\t\tslideBy : 1,\n\t\t\tmergeFit : true,\n\t\t\tautoHeight : false,\n\t\t\tthumbs : true,\n\t\t\tthumbsPrerendered : true,\n\t\t\tmouseDrag : false,\n\t\t\ttouchDrag : false\n\t\t});\n\t\tjQuery('#slider_174351').css('visibility', 'visible');\n\t\tvar cta_174351 = jQuery('#slider_174351');\n\t\tjQuery('#slider_174351').click(function() {\n\t\t\tcta_174351.trigger('next.owl.carousel');\n\t\t});\n\t\tvar owl_goto = jQuery('#slider_174351');\n\t\tjQuery('.slider_174351_goto1').click(function(event){\n\t\t\towl_goto.trigger('to.owl.carousel', 0);\n\t\t});\n\t\tjQuery('.slider_174351_goto2').click(function(event){\n\t\t\towl_goto.trigger('to.owl.carousel', 1);\n\t\t});\n\t\tjQuery('.slider_174351_goto3').click(function(event){\n\t\t\towl_goto.trigger('to.owl.carousel', 2);\n\t\t});\n\t\tjQuery('.slider_174351_goto4').click(function(event){\n\t\t\towl_goto.trigger('to.owl.carousel', 3);\n\t\t});\n\t\tjQuery('.slider_174351_goto5').click(function(event){\n\t\t\towl_goto.trigger('to.owl.carousel', 4);\n\t\t});\n\t\tsa_resize_thumbs_slider_174351();\n\t\twindow.addEventListener('resize', sa_resize_thumbs_slider_174351);\n\t\tfunction sa_resize_thumbs_slider_174351() {\n\t\t\tvar win_width = jQuery(window).width();\n\t\t\tvar tablet_perc = parseFloat(75 \/ 100);\n\t\t\tvar mobile_perc = parseFloat(50 \/ 100);\n\t\t\tvar tablet_width = Math.round(150 * tablet_perc) + 'px';\n\t\t\tvar tablet_height = Math.round(85 * tablet_perc) + 'px';\n\t\t\tvar mobile_width = Math.round(150 * mobile_perc) + 'px';\n\t\t\tvar mobile_height = Math.round(85 * mobile_perc) + 'px';\n\t\t\tif ((mobile_perc != 0) && (win_width < 768)) {\n\t\t\t\tjQuery('#slider_174351_thumbs .owl-thumbs .owl-thumb-item').css('width', mobile_width);\n\t\t\t\tjQuery('#slider_174351_thumbs .owl-thumbs .owl-thumb-item').css('height', mobile_height);\n\t\t\t} else if ((tablet_perc != 0) && (win_width < 1000)) {\n\t\t\t\tjQuery('#slider_174351_thumbs .owl-thumbs .owl-thumb-item').css('width', tablet_width);\n\t\t\t\tjQuery('#slider_174351_thumbs .owl-thumbs .owl-thumb-item').css('height', tablet_height);\n\t\t\t} else {\n\t\t\t\tjQuery('#slider_174351_thumbs .owl-thumbs .owl-thumb-item').css('width', '150px');\n\t\t\t\tjQuery('#slider_174351_thumbs .owl-thumbs .owl-thumb-item').css('height', '85px');\n\t\t\t}\n\t\t}\n\t\tvar resize_174351 = jQuery('.owl-carousel');\n\t\tresize_174351.on('initialized.owl.carousel', function(e) {\n\t\t\tif (typeof(Event) === 'function') {\n\t\t\t\twindow.dispatchEvent(new Event('resize'));\n\t\t\t} else {\n\t\t\t\tvar evt = window.document.createEvent('UIEvents');\n\t\t\t\tevt.initUIEvent('resize', true, false, window, 0);\n\t\t\t\twindow.dispatchEvent(evt);\n\t\t\t}\n\t\t});\n\t});\n<\/script>\n\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div style=\"height:35px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<h3 class=\"wp-block-heading has-text-align-center\">Centre d&rsquo;appels VoIP \u2014 Tout ce que vous devez savoir<\/h3>\n\n<p class=\"has-text-align-center wp-block-paragraph\">Que vous \u00e9valuiez un logiciel de centre d&rsquo;appels VoIP pour la premi\u00e8re fois, que vous compariez des fournisseurs VoIP de centres d&rsquo;appels ou que vous migriez depuis un syst\u00e8me existant \u2014 voici les r\u00e9ponses aux questions les plus fr\u00e9quentes des \u00e9quipes.<\/p><\/div><\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group old-solution-faq-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group faq-block\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group question active\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\"><strong>1. Qu&rsquo;est-ce qu&rsquo;un centre d&rsquo;appels VoIP ?<\/strong><\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group answer\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\">Un <a href=\"https:\/\/www.cloudtalk.io\/fr\/telephonie-voip\/\">centre d&rsquo;appels VoIP<\/a> est un environnement de t\u00e9l\u00e9phonie d&rsquo;entreprise o\u00f9 les agents traitent les appels entrants et sortants via Internet plut\u00f4t que par des lignes t\u00e9l\u00e9phoniques RTC traditionnelles ou du mat\u00e9riel PBX sur site. La technologie VoIP convertit la voix en paquets de donn\u00e9es num\u00e9riques, les achemine via un r\u00e9seau IP et les reconstitue en temps r\u00e9el sur l&rsquo;appareil du destinataire \u2014 permettant des appels de qualit\u00e9 HD depuis n&rsquo;importe quel appareil connect\u00e9 \u00e0 Internet, partout dans le monde.<\/p>\n\n<p class=\"wp-block-paragraph\">Un centre d&rsquo;appels VoIP bas\u00e9 sur le cloud va plus loin : le fournisseur g\u00e8re \u00e0 distance tous les serveurs, la logique de routage, les menus IVR et la maintenance, de sorte que les entreprises n&rsquo;ont aucun mat\u00e9riel \u00e0 acheter ou \u00e0 entretenir. La solution de centre d&rsquo;appels VoIP de CloudTalk ajoute 160+ num\u00e9ros virtuels, des analyses aliment\u00e9es par l&rsquo;IA, un routage bas\u00e9 sur les comp\u00e9tences et 100+ int\u00e9grations CRM en plus de cette base.<\/p><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group faq-block\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group question active\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\"><strong>2. Comment fonctionne un centre d&rsquo;appels VoIP ?<\/strong><\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group answer\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\">Un centre d&rsquo;appels VoIP fonctionne en acheminant les appels entrants et sortants via Internet gr\u00e2ce \u00e0 la technologie Voix sur IP. Lorsqu&rsquo;un client appelle, l&rsquo;appel est re\u00e7u par l&rsquo;infrastructure cloud, trait\u00e9 via les menus IVR et les <a href=\"https:\/\/www.cloudtalk.io\/call-routing\/\">r\u00e8gles de routage d&rsquo;appels<\/a>, et connect\u00e9 au meilleur agent disponible \u2014 le tout en quelques millisecondes. Les agents se connectent via un navigateur ou une application, re\u00e7oivent leur num\u00e9ro VoIP et g\u00e8rent les appels depuis n&rsquo;importe quel appareil sans t\u00e9l\u00e9phone de bureau physique.<\/p>\n\n<p class=\"wp-block-paragraph\">Un logiciel de centre d&rsquo;appels VoIP avanc\u00e9 comme CloudTalk ajoute une couche d&rsquo;IA : le <a href=\"https:\/\/www.cloudtalk.io\/fr\/outils-de-centre-dappels\/logiciel-de-routage-base-sur-les-competences-ameliorer-lefficacite-du-routage-des-agents\/\">routage bas\u00e9 sur les comp\u00e9tences<\/a> met en relation les appelants avec le bon agent, les fen\u00eatres contextuelles CRM affichent le contexte client avant que l&rsquo;agent ne parle, l&rsquo;<a href=\"https:\/\/www.cloudtalk.io\/fr\/logiciel-denregistrement-du-centre-dappels\/\">enregistrement des appels<\/a> et la transcription capturent chaque interaction automatiquement, et les analyses en temps r\u00e9el donnent aux superviseurs une visibilit\u00e9 en direct sur les performances de la file d&rsquo;attente et le rendement des agents.<\/p><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group faq-block\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group question\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\"><strong>3. Quelles sont les fonctionnalit\u00e9s cl\u00e9s d&rsquo;un logiciel de centre d&rsquo;appels VoIP ?<\/strong><\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group answer\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\">Les fonctionnalit\u00e9s essentielles d&rsquo;un logiciel de centre d&rsquo;appels VoIP sont les menus d&rsquo;appels IVR, le routage bas\u00e9 sur les comp\u00e9tences, l&rsquo;enregistrement et la transcription des appels, les analyses en temps r\u00e9el, les int\u00e9grations CRM et les composeurs sortants. Ensemble, ces \u00e9l\u00e9ments \u00e9liminent le travail manuel, r\u00e9duisent le temps moyen de traitement et fournissent aux managers les donn\u00e9es n\u00e9cessaires pour former les agents et am\u00e9liorer continuellement les performances.<\/p>\n\n<p class=\"wp-block-paragraph\">CloudTalk ajoute des capacit\u00e9s aliment\u00e9es par l&rsquo;IA : l&rsquo;<a href=\"https:\/\/www.cloudtalk.io\/fr\/analyse-des-sentiments\/\">analyse des sentiments<\/a>, les <a href=\"https:\/\/www.cloudtalk.io\/fr\/balises-de-resume-d-appel-automatique\/\">r\u00e9sum\u00e9s d&rsquo;appels automatiques<\/a>, la <a href=\"https:\/\/www.cloudtalk.io\/fr\/outils-de-centre-dappels\/transcription-des-appels\/\">transcription multilingue<\/a> et un <a href=\"https:\/\/www.cloudtalk.io\/?page_id=296734\">composeur pr\u00e9dictif<\/a> pour les \u00e9quipes d&rsquo;appels sortants. Les int\u00e9grations natives avec Salesforce, HubSpot, Pipedrive, Zendesk et Intercom signifient que chaque appel est enregistr\u00e9 automatiquement \u2014 aucune saisie manuelle n&rsquo;est requise.<\/p><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group faq-block\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group question\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\"><strong>4. Les centres d&rsquo;appels utilisent-ils la VoIP ?<\/strong><\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group answer\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\">Oui \u2014 la majorit\u00e9 des centres d&rsquo;appels modernes utilisent la VoIP. Les syst\u00e8mes PBX et de lignes fixes traditionnels sont remplac\u00e9s par des solutions de centre d&rsquo;appels VoIP bas\u00e9es sur le cloud, car elles co\u00fbtent moins cher \u00e0 exploiter, se d\u00e9ploient en quelques heures plut\u00f4t qu&rsquo;en quelques semaines, et prennent en charge les \u00e9quipes d&rsquo;agents distribu\u00e9es et \u00e0 distance sur une plateforme unique. La VoIP permet \u00e9galement d&rsquo;obtenir des num\u00e9ros locaux dans 180+ pays sans pr\u00e9sence physique, ce qui est essentiel pour les op\u00e9rations de vente et de support internationales.<\/p>\n\n<p class=\"wp-block-paragraph\">Pour les centres d&rsquo;appels de vente, les composeurs VoIP augmentent consid\u00e9rablement le volume d&rsquo;appels sortants en \u00e9liminant la num\u00e9rotation manuelle. Pour les \u00e9quipes de support entrants, le <a href=\"https:\/\/www.cloudtalk.io\/fr\/quest-que-livr-serveur-vocal-interactif\/\">routage IVR<\/a> et la <a href=\"https:\/\/www.cloudtalk.io\/fr\/supervision-dappels\/\">surveillance en temps r\u00e9el<\/a> am\u00e9liorent la r\u00e9solution au premier contact et r\u00e9duisent le temps moyen de traitement.<\/p><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group faq-block\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group question\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\"><strong>5. Quelle est la diff\u00e9rence entre un logiciel de centre d&rsquo;appels VoIP et un syst\u00e8me t\u00e9l\u00e9phonique professionnel traditionnel ?<\/strong><\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group answer\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\">Un syst\u00e8me t\u00e9l\u00e9phonique professionnel traditionnel repose sur du mat\u00e9riel PBX physique, des lignes fixes en cuivre et une maintenance informatique sur site. Un syst\u00e8me de centre d&rsquo;appels VoIP achemine tous les appels via Internet, ne n\u00e9cessite aucun mat\u00e9riel et donne aux \u00e9quipes un acc\u00e8s imm\u00e9diat \u00e0 l&rsquo;IVR, \u00e0 l&rsquo;enregistrement des appels, aux analyses, \u00e0 la synchronisation CRM et aux composeurs sortants \u2014 des fonctionnalit\u00e9s que les syst\u00e8mes h\u00e9rit\u00e9s ne peuvent pas prendre en charge ou pour lesquelles ils n\u00e9cessitent des compl\u00e9ments co\u00fbteux. Voir une explication compl\u00e8te dans la <a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/pbx-vs-voip-definitions-differences-avantages-et-inconvenients\/\">comparaison PBX vs VoIP<\/a>.<\/p>\n\n<p class=\"wp-block-paragraph\">La diff\u00e9rence pratique r\u00e9side dans la vitesse et le co\u00fbt : un logiciel de centre d&rsquo;appels VoIP comme CloudTalk se d\u00e9ploie en moins d&rsquo;une heure, s&rsquo;adapte sans modifications d&rsquo;infrastructure et r\u00e9duit g\u00e9n\u00e9ralement les co\u00fbts de t\u00e9l\u00e9phonie de 30 \u00e0 50 % par rapport aux lignes fixes traditionnelles. Les \u00e9quipes de centres d&rsquo;appels \u00e0 distance et distribu\u00e9es \u2014 impossibles \u00e0 prendre en charge avec un PBX traditionnel \u2014 fonctionnent sur CloudTalk le jour m\u00eame de leur inscription, depuis n&rsquo;importe quel appareil et n&rsquo;importe quel emplacement.<\/p><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group faq-block\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group question\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\"><strong>6. Quel est le meilleur logiciel de centre d&rsquo;appels VoIP ?<\/strong><\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group answer\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\">Le meilleur logiciel de centre d&rsquo;appels VoIP combine un d\u00e9ploiement rapide, des analyses bas\u00e9es sur l&rsquo;IA, des int\u00e9grations CRM approfondies et une couverture num\u00e9rique mondiale sur une seule plateforme \u2014 sans aucun mat\u00e9riel requis. CloudTalk est class\u00e9 parmi les meilleurs fournisseurs VoIP de centres d&rsquo;appels sur G2 et Capterra, avec 1,970+ avis v\u00e9rifi\u00e9s, des int\u00e9grations natives avec <a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-dun-centre-dappel-pour-hubspot\/\">HubSpot<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-de-votre-systeme-telephonique-dans-salesforce\/\">Salesforce<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/fr\/n-1-des-systemes-telephoniques-pour-les-equipes-de-vente-pipedrive\/\">Pipedrive<\/a> et <a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-dun-centre-dappels-pour-zendesk\/\">Zendesk<\/a>, et des num\u00e9ros VoIP locaux dans 180+ pays. La plupart des centres d&rsquo;appels sont pleinement op\u00e9rationnels en moins d&rsquo;une heure apr\u00e8s l&rsquo;inscription. D\u00e9couvrez comment CloudTalk se compare \u00e0 <a href=\"https:\/\/www.cloudtalk.io\/fr\/alternative-aircall\/\">Aircall<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/?page_id=10727\">Dialpad<\/a> et <a href=\"https:\/\/www.cloudtalk.io\/?page_id=10603\">RingCentral<\/a> sur la <a href=\"https:\/\/www.cloudtalk.io\/fr\/apercu-comparaison\/\">vue d&rsquo;ensemble des comparaisons<\/a>.<\/p><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group faq-block\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group question\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\"><strong>7. Combien co\u00fbte un logiciel de centre d&rsquo;appels VoIP ?<\/strong><\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group answer\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\">Les logiciels de centre d&rsquo;appels VoIP sont g\u00e9n\u00e9ralement tarif\u00e9s sous la forme d&rsquo;un forfait mensuel fixe par utilisateur, sans co\u00fbts de mat\u00e9riel ni frais d&rsquo;installation. Les <a href=\"https:\/\/www.cloudtalk.io\/fr\/tarification-de-logiciel-de-centre-dappels\/\">plans de CloudTalk<\/a> incluent les appels, les num\u00e9ros VoIP, les fonctionnalit\u00e9s de centre d&rsquo;appels et le support \u00e0 chaque niveau. Les entreprises passant d&rsquo;un PBX traditionnel r\u00e9duisent g\u00e9n\u00e9ralement les co\u00fbts de t\u00e9l\u00e9phonie de 30 \u00e0 50 % \u2014 voir la r\u00e9partition compl\u00e8te dans le <a href=\"https:\/\/www.cloudtalk.io\/how-much-does-voip-cost-pricing-guide-for-2024\/\">guide des tarifs VoIP<\/a>.<\/p><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group faq-block\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group question\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\"><strong>8. Comment configurer un centre d&rsquo;appels VoIP ?<\/strong><\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group answer\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\">La configuration d&rsquo;un centre d&rsquo;appels VoIP avec CloudTalk prend moins d&rsquo;une heure : inscrivez-vous, ajoutez vos agents, attribuez des <a href=\"https:\/\/www.cloudtalk.io\/fr\/numeros-de-telephone-internationaux-pour-votre-centre-dappels\/\">num\u00e9ros VoIP<\/a> depuis l&rsquo;un des 180+ pays, configurez vos r\u00e8gles IVR et de routage, et connectez votre CRM. Aucune installation mat\u00e9rielle ni \u00e9quipe informatique requise. Vous pouvez <a href=\"https:\/\/www.cloudtalk.io\/fr\/portage-de-numeros\/\">porter des num\u00e9ros existants<\/a> vers le syst\u00e8me ou provisionner instantan\u00e9ment de nouveaux num\u00e9ros de centre d&rsquo;appels VoIP.<\/p><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group faq-block\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group question\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\"><strong>9. Quel est le syst\u00e8me de centre d&rsquo;appels VoIP le plus fiable ?<\/strong><\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group answer\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\">Un syst\u00e8me de centre d&rsquo;appels VoIP fiable n\u00e9cessite une infrastructure mondiale distribu\u00e9e, des codecs audio adaptatifs et un SLA de disponibilit\u00e9 garanti. CloudTalk offre un SLA de disponibilit\u00e9 de 99.999%, une qualit\u00e9 vocale HD dans 180+ pays, et un basculement automatique int\u00e9gr\u00e9 \u00e0 son architecture cloud \u2014 ainsi votre centre d&rsquo;appels continue de fonctionner m\u00eame lorsque les conditions du r\u00e9seau local fluctuent. Les d\u00e9tails complets sur l&rsquo;infrastructure et la fiabilit\u00e9 sont disponibles dans la <a href=\"https:\/\/www.cloudtalk.io\/fr\/securite-cloudtalk\/\">documentation de s\u00e9curit\u00e9 de CloudTalk<\/a>.<\/p><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group faq-block\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group question\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\"><strong>10. Comment \u00e9valuer une plateforme de centre de contact en tant que service (CCaaS) pour une PME ?<\/strong><\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group answer\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\">L&rsquo;\u00e9valuation d&rsquo;une plateforme CCaaS pour une PME se r\u00e9sume \u00e0 cinq crit\u00e8res : la vitesse de d\u00e9ploiement, la tarification par poste, les int\u00e9grations CRM, la disponibilit\u00e9 des num\u00e9ros internationaux et la profondeur des fonctionnalit\u00e9s d&rsquo;IA et d&rsquo;analyse incluses \u00e0 chaque niveau de plan. Les PME ont rarement des \u00e9quipes informatiques pour g\u00e9rer l&rsquo;infrastructure, donc la plateforme doit se d\u00e9ployer en quelques heures et ne n\u00e9cessiter aucun mat\u00e9riel.<\/p>\n\n<p class=\"wp-block-paragraph\">V\u00e9rifiez si l&rsquo;IVR, le routage bas\u00e9 sur les comp\u00e9tences, l&rsquo;enregistrement des appels et la surveillance en temps r\u00e9el sont inclus dans le plan de base \u2014 ou s&rsquo;ils sont r\u00e9serv\u00e9s aux niveaux entreprise. Pour les PME internationales, confirmez si des <a href=\"https:\/\/www.cloudtalk.io\/fr\/numeros-de-telephone-internationaux-pour-votre-centre-dappels\/\">num\u00e9ros VoIP<\/a> locaux sont disponibles sur les march\u00e9s o\u00f9 vous vendez, et si la plateforme facture par num\u00e9ro ou inclut la couverture dans le plan.<\/p><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group faq-block\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group question\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\"><strong>11. Quelles sont les capacit\u00e9s cl\u00e9s \u00e0 rechercher dans une solution VoIP pour votre centre d&rsquo;appels ?<\/strong><\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group answer\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\">Les capacit\u00e9s cl\u00e9s \u00e0 rechercher dans une solution de centre d&rsquo;appels VoIP sont : l&rsquo;IVR multiniveau et le routage intelligent, les analyses en temps r\u00e9el et les tableaux de bord de surveillance en direct, l&rsquo;enregistrement automatique des appels et la transcription IA, les int\u00e9grations natives avec votre CRM et votre helpdesk existants, les outils de composition sortante pour les \u00e9quipes de vente, et la disponibilit\u00e9 de num\u00e9ros locaux sur chaque march\u00e9 o\u00f9 vous op\u00e9rez. Les certifications de s\u00e9curit\u00e9 (ISO 27001, conformit\u00e9 GDPR) et un SLA de disponibilit\u00e9 publi\u00e9 sont non n\u00e9gociables pour les centres d&rsquo;appels critiques pour l&rsquo;entreprise. Voir la liste compl\u00e8te des fonctionnalit\u00e9s dans le <a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/top-25-des-fonctionnalites-des-centres-dappels-pour-2024\/\">guide des fonctionnalit\u00e9s du centre d&rsquo;appels<\/a>.<\/p>\n\n<p class=\"wp-block-paragraph\">Recherchez un fournisseur de centre d&rsquo;appels VoIP qui inclut ces fonctionnalit\u00e9s aux niveaux de plans standard \u2014 et non pas seulement aux tarifs entreprise \u2014 et qui peut passer de 5 \u00e0 500 agents sans modifications d&rsquo;infrastructure ni effort de migration.<\/p><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group faq-block\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group question\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\"><strong>12. Comment les agents de vente et de support peuvent-ils passer des appels professionnels sans carte SIM ?<\/strong><\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group answer\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\">Les agents de vente et de support peuvent passer et recevoir des appels professionnels sans carte SIM en utilisant une solution de centre d&rsquo;appels VoIP qui fonctionne sur n&rsquo;importe quelle connexion Internet. CloudTalk fonctionne sur tout appareil connect\u00e9 \u00e0 Internet \u2014 navigateur de bureau, application de bureau ou application mobile \u2014 en utilisant un num\u00e9ro VoIP virtuel attribu\u00e9 \u00e0 chaque agent. Aucune carte SIM, aucun t\u00e9l\u00e9phone de bureau physique et aucun mat\u00e9riel r\u00e9seau sp\u00e9cial ne sont requis. T\u00e9l\u00e9chargez l&rsquo;<a href=\"https:\/\/www.cloudtalk.io\/fr\/telechargez-le-centre-dappels\/\">application CloudTalk<\/a> pour commencer.<\/p><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group faq-block\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group question\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\"><strong>13. Quelles sont les fonctionnalit\u00e9s essentielles d&rsquo;un centre d&rsquo;appels VoIP pour la gestion des services sur le terrain ?<\/strong><\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group answer\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\">Les \u00e9quipes de service sur le terrain ont besoin de fonctionnalit\u00e9s de centre d&rsquo;appels VoIP qui prennent en charge les agents mobiles, le routage rapide des appels entrants et l&rsquo;enregistrement automatique dans le CRM sans saisie manuelle. Les capacit\u00e9s les plus critiques sont les applications mobiles avec toutes les fonctionnalit\u00e9s d&rsquo;un centre d&rsquo;appels, les menus IVR qui acheminent les demandes de service vers le bon r\u00e9partiteur ou la bonne \u00e9quipe, l&rsquo;<a href=\"https:\/\/www.cloudtalk.io\/fr\/automatisation-du-flux-de-travail\/\">automatisation des flux de travail<\/a> qui d\u00e9clenche les mises \u00e0 jour CRM et les suivis par SMS en fonction des r\u00e9sultats des appels, et l&rsquo;enregistrement des appels pour l&rsquo;assurance qualit\u00e9. Les num\u00e9ros VoIP locaux dans chaque r\u00e9gion de service am\u00e9liorent encore les taux de r\u00e9ponse des clients.<\/p><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group faq-block\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group question\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\"><strong>14. Devez-vous regrouper votre syst\u00e8me t\u00e9l\u00e9phonique professionnel avec votre fournisseur d&rsquo;acc\u00e8s Internet ?<\/strong><\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group answer\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\">Regrouper un syst\u00e8me t\u00e9l\u00e9phonique professionnel avec un fournisseur d&rsquo;acc\u00e8s Internet n&rsquo;est g\u00e9n\u00e9ralement pas recommand\u00e9 pour les centres d&rsquo;appels qui n\u00e9cessitent des fonctionnalit\u00e9s avanc\u00e9es. Les fournisseurs d&rsquo;acc\u00e8s Internet offrent une interconnexion VoIP de base, mais incluent rarement la configuration IVR, les int\u00e9grations CRM, les analyses IA, l&rsquo;enregistrement des appels et les capacit\u00e9s de composition sortante qu&rsquo;une solution de centre d&rsquo;appels VoIP d\u00e9di\u00e9e fournit. S\u00e9parer votre connectivit\u00e9 Internet de votre logiciel de centre d&rsquo;appels vous donne la flexibilit\u00e9 de changer de fournisseur ind\u00e9pendamment si les performances ou les tarifs changent.<\/p>\n\n<p class=\"wp-block-paragraph\">Un logiciel de centre d&rsquo;appels VoIP sp\u00e9cialement con\u00e7u comme CloudTalk fonctionne sur n&rsquo;importe quelle connexion Internet \u2014 agnostique vis-\u00e0-vis des FAI par conception \u2014 et offre des capacit\u00e9s de centre d&rsquo;appels d&rsquo;entreprise \u00e0 un prix d&rsquo;abonnement par agent sans d\u00e9pendance mat\u00e9rielle. Apprenez-en davantage sur ce qu&rsquo;un <a href=\"https:\/\/www.cloudtalk.io\/blog\/business-voip-phone-system-all-you-need-to-know\/\">syst\u00e8me t\u00e9l\u00e9phonique VoIP professionnel<\/a> devrait inclure avant de choisir un fournisseur.<\/p><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-cover cloudtalk-cta\"><img decoding=\"async\" class=\"wp-block-cover__image-background wp-image-170641\" alt=\"\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2023\/08\/cs-cta-background.svg\" data-object-fit=\"cover\"\/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\"><h2 class=\"wp-block-heading has-text-align-center has-white-color has-text-color\">CloudTalk est con\u00e7u pour simplifier les op\u00e9rations des centres d&rsquo;appels VoIP gr\u00e2ce \u00e0 des appels professionnels fiables bas\u00e9s sur l&rsquo;IA<\/h2>\n\n<p class=\"has-text-align-center has-white-color has-text-color wp-block-paragraph\">Planifiez une d\u00e9monstration aujourd&rsquo;hui pour d\u00e9couvrir comment la solution de centre d&rsquo;appels VoIP de CloudTalk peut soutenir vos \u00e9quipes.<\/p>\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-fe48e5de wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button btn-regular\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\">Planifier une d\u00e9mo<\/a><\/div><\/div>\n<\/div><\/div>\n\n\n<div class=\"wp-block-cloudtalk-faq wp-block-cloudtalk-faq--white wp-block-cloudtalk-faq-v2\" data-display-mode=\"section\"><div class=\"faq-block\"><div class=\"faq-block__header\"><h2 class=\"faq-block__title\">FAQ sur les logiciels de centre d&rsquo;appels VoIP<\/h2><\/div><div class=\"faq-block__items\"><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-54\"><h3 class=\"faq-item__question-text\">Quel est le meilleur logiciel de centre d&rsquo;appels VoIP pour les petites entreprises ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-54\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">Le meilleur logiciel de centre d&rsquo;appels VoIP pour les petites entreprises combine une configuration rapide, une tarification abordable par utilisateur et les int\u00e9grations CRM que votre \u00e9quipe utilise d\u00e9j\u00e0. CloudTalk ne n\u00e9cessite aucune \u00e9quipe informatique, aucun mat\u00e9riel et offre des int\u00e9grations natives avec <a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-dun-centre-dappel-pour-hubspot\/\">HubSpot<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/fr\/n-1-des-systemes-telephoniques-pour-les-equipes-de-vente-pipedrive\/\">Pipedrive<\/a> et <a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-de-votre-systeme-telephonique-dans-salesforce\/\">Salesforce<\/a> d\u00e8s l&rsquo;installation. Les petites \u00e9quipes de centres d&rsquo;appels b\u00e9n\u00e9ficient \u00e9galement de <a href=\"https:\/\/www.cloudtalk.io\/virtual-local-phone-numbers\/\">num\u00e9ros VoIP locaux<\/a> dans n&rsquo;importe quel pays, ce qui augmente les taux de r\u00e9ponse lors des appels aux clients internationaux.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-55\"><h3 class=\"faq-item__question-text\">Combien co\u00fbte un logiciel de centre d&rsquo;appels VoIP pour une petite entreprise ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-55\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">Les logiciels de centre d&rsquo;appels VoIP sont g\u00e9n\u00e9ralement factur\u00e9s \u00e0 un forfait mensuel fixe par utilisateur, sans co\u00fbts de mat\u00e9riel ni frais d&rsquo;installation. Les <a href=\"https:\/\/www.cloudtalk.io\/fr\/tarification-de-logiciel-de-centre-dappels\/\">plans de CloudTalk<\/a> couvrent les appels, les num\u00e9ros VoIP, les fonctionnalit\u00e9s de centre d&rsquo;appels et le support. Les entreprises passant d&rsquo;un PBX traditionnel r\u00e9duisent g\u00e9n\u00e9ralement leurs co\u00fbts de t\u00e9l\u00e9phonie de 30 \u00e0 50 % \u2014 voir la ventilation compl\u00e8te dans le <a href=\"https:\/\/www.cloudtalk.io\/how-much-does-voip-cost-pricing-guide-for-2024\/\">guide des tarifs VoIP<\/a>.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-56\"><h3 class=\"faq-item__question-text\">Comment obtenir un logiciel de centre d&rsquo;appels VoIP ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-56\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">Obtenir un logiciel de centre d&rsquo;appels VoIP avec CloudTalk prend moins d&rsquo;une heure : inscrivez-vous, ajoutez vos agents, attribuez des <a href=\"https:\/\/www.cloudtalk.io\/fr\/numeros-de-telephone-internationaux-pour-votre-centre-dappels\/\">num\u00e9ros VoIP<\/a> depuis l&rsquo;un des 180+ pays, configurez votre IVR et connectez votre CRM. Aucune installation mat\u00e9rielle, aucune \u00e9quipe informatique requise. Vous pouvez <a href=\"https:\/\/www.cloudtalk.io\/fr\/portage-de-numeros\/\">porter des num\u00e9ros existants<\/a> vers le syst\u00e8me ou provisionner instantan\u00e9ment de nouveaux num\u00e9ros de centre d&rsquo;appels VoIP.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-57\"><h3 class=\"faq-item__question-text\">Les agents de centre d&rsquo;appels VoIP peuvent-ils utiliser une application mobile au lieu d&rsquo;un t\u00e9l\u00e9phone de bureau ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-57\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">Oui. Le logiciel de centre d&rsquo;appels VoIP de CloudTalk fonctionne sur n&rsquo;importe quel appareil \u2014 navigateur de bureau, <a href=\"https:\/\/www.cloudtalk.io\/fr\/cloudtalk-phone\/\">application de bureau<\/a> ou application mobile. Les agents passent et re\u00e7oivent des appels de n&rsquo;importe o\u00f9 avec une connexion Internet stable, avec un historique d&rsquo;appels complet, le contexte CRM et des messages vocaux synchronis\u00e9s sur tous les appareils. Aucun t\u00e9l\u00e9phone de bureau VoIP sp\u00e9cialis\u00e9 n&rsquo;est requis, bien que du mat\u00e9riel compatible puisse \u00eatre utilis\u00e9 si pr\u00e9f\u00e9r\u00e9.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-58\"><h3 class=\"faq-item__question-text\">Puis-je conserver mes num\u00e9ros de t\u00e9l\u00e9phone professionnels existants lors du passage \u00e0 un centre d&rsquo;appels VoIP ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-58\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">Oui. CloudTalk prend en charge le <a href=\"https:\/\/www.cloudtalk.io\/fr\/portage-de-numeros\/\">portage de num\u00e9ros<\/a>, vous pouvez donc transf\u00e9rer vos num\u00e9ros de t\u00e9l\u00e9phone professionnels existants vers le centre d&rsquo;appels VoIP sans interruption. Le processus prend g\u00e9n\u00e9ralement quelques jours ouvrables et n\u00e9cessite une demande de portage avec les d\u00e9tails de votre op\u00e9rateur actuel. De nouveaux num\u00e9ros VoIP provenant de 180+ pays peuvent \u00e9galement \u00eatre provisionn\u00e9s instantan\u00e9ment en parall\u00e8le de tout num\u00e9ro port\u00e9.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-59\"><h3 class=\"faq-item__question-text\">Un logiciel de centre d&rsquo;appels VoIP est-il s\u00e9curis\u00e9 ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-59\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">Oui. CloudTalk utilise des protocoles chiffr\u00e9s, des centres de donn\u00e9es distribu\u00e9s mondialement avec redondance, et des contr\u00f4les d&rsquo;acc\u00e8s stricts pour prot\u00e9ger les appels et les donn\u00e9es. CloudTalk est certifi\u00e9 ISO 27001 et conforme au GDPR. Tous les d\u00e9tails sur les normes de chiffrement, la r\u00e9sidence des donn\u00e9es et les contr\u00f4les d&rsquo;acc\u00e8s sont disponibles dans la <a href=\"https:\/\/www.cloudtalk.io\/fr\/securite-cloudtalk\/\">documentation de s\u00e9curit\u00e9 de CloudTalk<\/a>.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-60\"><h3 class=\"faq-item__question-text\">Quel est le meilleur fournisseur de centre d&rsquo;appels VoIP ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-60\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">Le meilleur fournisseur de centre d&rsquo;appels VoIP offre une infrastructure fiable, une couverture num\u00e9rique mondiale, des analyses bas\u00e9es sur l&rsquo;IA et des int\u00e9grations CRM natives \u2014 sans n\u00e9cessiter de mat\u00e9riel ni de configuration informatique complexe. CloudTalk est class\u00e9 parmi les meilleurs fournisseurs VoIP de centres d&rsquo;appels sur G2 et Capterra, avec 1,970+ avis v\u00e9rifi\u00e9s et 160+ num\u00e9ros disponibles dans 180+ pays. D\u00e9couvrez comment CloudTalk se compare sur la <a href=\"https:\/\/www.cloudtalk.io\/fr\/tarification-de-logiciel-de-centre-dappels\/\">page de tarification et de plans<\/a>.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-61\"><h3 class=\"faq-item__question-text\">Quelle est la meilleure solution de centre d&rsquo;appels VoIP pour les \u00e9quipes internationales ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-61\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">La meilleure solution de centre d&rsquo;appels VoIP pour les \u00e9quipes internationales est celle qui fournit des num\u00e9ros locaux sur chaque march\u00e9, prend en charge les agents \u00e0 distance sur une plateforme unique et achemine les appels intelligemment par langue ou par lieu. CloudTalk propose 160+ num\u00e9ros VoIP dans 180+ pays, avec un <a href=\"https:\/\/www.cloudtalk.io\/fr\/outils-de-centre-dappels\/logiciel-de-routage-base-sur-les-competences-ameliorer-lefficacite-du-routage-des-agents\/\">routage bas\u00e9 sur les comp\u00e9tences<\/a> par langue et la <a href=\"https:\/\/www.cloudtalk.io\/fr\/numeros-de-telephone-internationaux-pour-votre-centre-dappels\/\">fourniture de num\u00e9ros locaux<\/a> qui augmente les taux de r\u00e9ponse sur chaque march\u00e9. Un client est pass\u00e9 de 7 000 \u00e0 120 000 appels par an apr\u00e8s \u00eatre pass\u00e9 aux num\u00e9ros locaux sur 35 march\u00e9s.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-62\"><h3 class=\"faq-item__question-text\">Quel est le logiciel le plus couramment utilis\u00e9 pour les centres d&rsquo;appels VoIP ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-62\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">Le logiciel le plus couramment utilis\u00e9 pour les centres d&rsquo;appels VoIP est une plateforme bas\u00e9e sur le cloud qui combine le routage d&rsquo;appels, l&rsquo;IVR, l&rsquo;enregistrement, les analyses et les int\u00e9grations CRM dans une interface unique \u2014 sans mat\u00e9riel sur site requis. Les options largement utilis\u00e9es incluent CloudTalk, <a href=\"https:\/\/www.cloudtalk.io\/fr\/alternative-aircall\/\">Aircall<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/?page_id=10603\">RingCentral<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/?page_id=10727\">Dialpad<\/a> et <a href=\"https:\/\/www.cloudtalk.io\/?page_id=9819\">Talkdesk<\/a>. CloudTalk est le mieux not\u00e9 pour sa facilit\u00e9 d&rsquo;utilisation et la profondeur de son int\u00e9gration CRM parmi les \u00e9quipes de centres d&rsquo;appels de taille moyenne sur G2, avec 1,970+ avis v\u00e9rifi\u00e9s sur G2 et Capterra.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-63\"><h3 class=\"faq-item__question-text\">Quelle est la meilleure VoIP pour les appels internationaux de centre d&rsquo;appels ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-63\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">La meilleure VoIP pour les appels internationaux de centre d&rsquo;appels est celle qui fournit des num\u00e9ros locaux sur chaque march\u00e9 cible, offre une qualit\u00e9 audio HD \u00e0 l&rsquo;\u00e9chelle mondiale et achemine les appels vers les agents par langue ou par r\u00e9gion. CloudTalk propose <a href=\"https:\/\/www.cloudtalk.io\/fr\/numeros-de-telephone-internationaux-pour-votre-centre-dappels\/\">160+ num\u00e9ros VoIP dans 180+ pays<\/a> \u2014 plus que la plupart des concurrents \u2014 afin que les agents appellent les clients depuis un num\u00e9ro local qu&rsquo;ils reconnaissent, et non un num\u00e9ro \u00e9tranger qu&rsquo;ils ignorent. Un client est pass\u00e9 de 7 000 \u00e0 120 000 appels par an apr\u00e8s \u00eatre pass\u00e9 aux num\u00e9ros locaux sur 35 march\u00e9s.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-64\"><h3 class=\"faq-item__question-text\">Quel est le meilleur syst\u00e8me t\u00e9l\u00e9phonique pour un centre d&rsquo;appels ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-64\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">Le meilleur syst\u00e8me t\u00e9l\u00e9phonique pour un centre d&rsquo;appels est une plateforme VoIP bas\u00e9e sur le cloud avec IVR multiniveau, routage bas\u00e9 sur les comp\u00e9tences, enregistrement des appels, analyses en temps r\u00e9el, composition sortante et int\u00e9grations CRM natives \u2014 le tout disponible sans mat\u00e9riel sur site ni frais informatiques. CloudTalk est sp\u00e9cialement con\u00e7u pour les centres d&rsquo;appels de vente et de support, class\u00e9 au-dessus d&rsquo;<a href=\"https:\/\/www.cloudtalk.io\/fr\/alternative-aircall\/\">Aircall<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/fr\/alternative-five9\/\">Five9<\/a> et <a href=\"https:\/\/www.cloudtalk.io\/fr\/justcall-alternative\/\">JustCall<\/a> pour la satisfaction globale sur G2, et d\u00e9ployable en moins d&rsquo;une heure. Voir la ventilation compl\u00e8te des <a href=\"https:\/\/www.cloudtalk.io\/best-call-center-software\/\">meilleurs logiciels de centre d&rsquo;appels<\/a> pour comparer les options.<\/p><\/div><\/div><\/div><\/div><div class=\"faq-block__cta\"><div class=\"faq-block__cta-image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/Avatar-group-4.png\" alt=\"\" \/><\/div><div class=\"faq-block__cta-content\"><h3 class=\"faq-block__cta-title\">Vous avez encore des questions ?<\/h3><p class=\"faq-block__cta-description\">Vous ne trouvez pas la r\u00e9ponse \u00e0 votre question ? N&rsquo;h\u00e9sitez pas \u00e0 contacter notre \u00e9quipe sympathique via le chat.<\/p><div class=\"faq-block__cta-button\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" class=\"btn btn-primary\">Nous contacter<\/a><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Plus de entreprises utilisent CloudTalk pour des appels PLUS nombreux et de MEILLEURE qualit\u00e9 81,7 % Augmentation du volume d&rsquo;appels Le volume d&rsquo;appels a augment\u00e9 de 81,7 %\u2191, les appels manqu\u00e9s ont diminu\u00e9 de 23,7 %\u2193. 2,5X Taux de r\u00e9ussite des appels sortants Ils ont doubl\u00e9 leur succ\u00e8s en appels sortants &amp; r\u00e9duit de moiti\u00e9 [&hellip;]<\/p>\n","protected":false},"author":174,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/ct-evo-solution_by_team_v2.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"ct-post-type":[],"ct-solution":[],"ct-industry":[],"ct-use-case":[],"ct-ai-voice-agent-type":[],"class_list":["post-335302","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/pages\/335302","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/users\/174"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/comments?post=335302"}],"version-history":[{"count":1,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/pages\/335302\/revisions"}],"predecessor-version":[{"id":335303,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/pages\/335302\/revisions\/335303"}],"wp:attachment":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/media?parent=335302"}],"wp:term":[{"taxonomy":"ct-post-type","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/ct-post-type?post=335302"},{"taxonomy":"ct-solution","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/ct-solution?post=335302"},{"taxonomy":"ct-industry","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/ct-industry?post=335302"},{"taxonomy":"ct-use-case","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/ct-use-case?post=335302"},{"taxonomy":"ct-ai-voice-agent-type","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/ct-ai-voice-agent-type?post=335302"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}},{"id":333255,"date":"2026-06-08T18:01:46","date_gmt":"2026-06-08T16:01:46","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/?page_id=333255"},"modified":"2026-06-08T18:01:54","modified_gmt":"2026-06-08T16:01:54","slug":"solutions-vocales-ia","status":"publish","type":"page","link":"https:\/\/www.cloudtalk.io\/fr\/solutions-vocales-ia\/","title":{"rendered":"Solutions vocales IA"},"content":{"rendered":"<div class=\"wp-block-cloudtalk-blog-listing\"><div class=\"blog-listing blog-listing--style-customer-stories blog-listing--with-filters\"><div class=\"blog-listing__hero\"><div class=\"blog-listing__hero-content\"><div class=\"blog-listing__hero-title\">Solutions vocales IA<\/div><div class=\"blog-listing__hero-description\">Les solutions vocales IA de CloudTalk vous aident \u00e0 g\u00e9rer davantage d&rsquo;appels avec moins d&rsquo;effort, en automatisant les interactions courantes, en guidant les appelants et en assistant votre \u00e9quipe en temps r\u00e9el. Restez r\u00e9actif, r\u00e9duisez le travail manuel et offrez des exp\u00e9riences client coh\u00e9rentes \u00e0 mesure que vous vous d\u00e9veloppez.<\/div><a href=\"#33ff0896-8ceb-4c0c-894b-3d0438a4e0ab\" class=\"blog-listing__hero-button\">Voir toutes les solutions vocales IA<\/a><\/div><\/div><div class=\"blog-listing__listing-area\"><div class=\"blog-listing__content-wrapper\"><div class=\"blog-listing__filters\"><button type=\"button\" class=\"blog-listing__filters-heading\" aria-expanded=\"false\" aria-controls=\"blog-filters-body-33ff0896-8ceb-4c0c-894b-3d0438a4e0ab\"><h3 class=\"blog-listing__filters-title\">Filters<\/h3><span class=\"blog-listing__filters-chevron\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 9L12 15L18 9\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/button><div class=\"blog-listing__filters-body\" id=\"blog-filters-body-33ff0896-8ceb-4c0c-894b-3d0438a4e0ab\"><div class=\"blog-listing__filters-dropdowns\"><div class=\"blog-listing__filter-dropdown\" data-taxonomy=\"ct-industry\"><button type=\"button\" class=\"blog-listing__filter-dropdown-toggle\" aria-expanded=\"false\"><span class=\"blog-listing__filter-dropdown-label\">Industries<\/span><span class=\"blog-listing__filter-dropdown-chevron\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M5 7.5L10 12.5L15 7.5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/button><div class=\"blog-listing__filter-dropdown-panel\"><div class=\"blog-listing__filter-dropdown-options\"><label class=\"blog-listing__filter-option\">\n                        <input type=\"checkbox\" value=\"1051\" data-taxonomy=\"ct-industry\" data-term-id=\"1051\" \/>\n                        <span>Education &amp; EdTech<\/span>\n                    <\/label><label class=\"blog-listing__filter-option\">\n                        <input type=\"checkbox\" value=\"1045\" data-taxonomy=\"ct-industry\" data-term-id=\"1045\" \/>\n                        <span>Financial Services (Banking\/FinTech\/Insurance)<\/span>\n                    <\/label><label class=\"blog-listing__filter-option\">\n                        <input type=\"checkbox\" value=\"1042\" data-taxonomy=\"ct-industry\" data-term-id=\"1042\" \/>\n                        <span>Healthcare &amp; Wellness<\/span>\n                    <\/label><label class=\"blog-listing__filter-option\">\n                        <input type=\"checkbox\" value=\"1047\" data-taxonomy=\"ct-industry\" data-term-id=\"1047\" \/>\n                        <span>Home Services<\/span>\n                    <\/label><label class=\"blog-listing__filter-option\">\n                        <input type=\"checkbox\" value=\"1044\" data-taxonomy=\"ct-industry\" data-term-id=\"1044\" \/>\n                        <span>Legal Services<\/span>\n                    <\/label><label class=\"blog-listing__filter-option\">\n                        <input type=\"checkbox\" value=\"1048\" data-taxonomy=\"ct-industry\" data-term-id=\"1048\" \/>\n                        <span>Media, Marketing &amp; Advertising<\/span>\n                    <\/label><label class=\"blog-listing__filter-option\">\n                        <input type=\"checkbox\" value=\"1043\" data-taxonomy=\"ct-industry\" data-term-id=\"1043\" \/>\n                        <span>Real Estate &amp; Property Management<\/span>\n                    <\/label><label class=\"blog-listing__filter-option\">\n                        <input type=\"checkbox\" value=\"1046\" data-taxonomy=\"ct-industry\" data-term-id=\"1046\" \/>\n                        <span>Recruitment &amp; HR Services<\/span>\n                    <\/label><label class=\"blog-listing__filter-option\">\n                        <input type=\"checkbox\" value=\"1049\" data-taxonomy=\"ct-industry\" data-term-id=\"1049\" \/>\n                        <span>Retail &amp; Ecommerce<\/span>\n                    <\/label><label class=\"blog-listing__filter-option\">\n                        <input type=\"checkbox\" value=\"1050\" data-taxonomy=\"ct-industry\" data-term-id=\"1050\" \/>\n                        <span>Travel, Hospitality &amp; Restaurants<\/span>\n                    <\/label><\/div><\/div><\/div><div class=\"blog-listing__filter-dropdown\" data-taxonomy=\"ct-use-case\"><button type=\"button\" class=\"blog-listing__filter-dropdown-toggle\" aria-expanded=\"false\"><span class=\"blog-listing__filter-dropdown-label\">Use Cases<\/span><span class=\"blog-listing__filter-dropdown-chevron\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M5 7.5L10 12.5L15 7.5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/button><div class=\"blog-listing__filter-dropdown-panel\"><div class=\"blog-listing__filter-dropdown-options\"><label class=\"blog-listing__filter-option\">\n                        <input type=\"checkbox\" value=\"1053\" data-taxonomy=\"ct-use-case\" data-term-id=\"1053\" \/>\n                        <span>After-Hours Call Handling<\/span>\n                    <\/label><label class=\"blog-listing__filter-option\">\n                        <input type=\"checkbox\" value=\"1052\" data-taxonomy=\"ct-use-case\" data-term-id=\"1052\" \/>\n                        <span>Appointment Scheduling<\/span>\n                    <\/label><label class=\"blog-listing__filter-option\">\n                        <input type=\"checkbox\" value=\"1057\" data-taxonomy=\"ct-use-case\" data-term-id=\"1057\" \/>\n                        <span>Debt Collection<\/span>\n                    <\/label><label class=\"blog-listing__filter-option\">\n                        <input type=\"checkbox\" value=\"1056\" data-taxonomy=\"ct-use-case\" data-term-id=\"1056\" \/>\n                        <span>Inbound Calls Management<\/span>\n                    <\/label><label class=\"blog-listing__filter-option\">\n                        <input type=\"checkbox\" value=\"1055\" data-taxonomy=\"ct-use-case\" data-term-id=\"1055\" \/>\n                        <span>Outbound Calling &amp; Sales<\/span>\n                    <\/label><label class=\"blog-listing__filter-option\">\n                        <input type=\"checkbox\" value=\"1054\" data-taxonomy=\"ct-use-case\" data-term-id=\"1054\" \/>\n                        <span>Payment Reminders<\/span>\n                    <\/label><\/div><\/div><\/div><div class=\"blog-listing__filter-dropdown\" data-taxonomy=\"ct-ai-voice-agent-type\"><button type=\"button\" class=\"blog-listing__filter-dropdown-toggle\" aria-expanded=\"false\"><span class=\"blog-listing__filter-dropdown-label\">AI Voice Agent Types<\/span><span class=\"blog-listing__filter-dropdown-chevron\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M5 7.5L10 12.5L15 7.5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/button><div class=\"blog-listing__filter-dropdown-panel\"><div class=\"blog-listing__filter-dropdown-options\"><label class=\"blog-listing__filter-option\">\n                        <input type=\"checkbox\" value=\"1061\" data-taxonomy=\"ct-ai-voice-agent-type\" data-term-id=\"1061\" \/>\n                        <span>AI Receptionist<\/span>\n                    <\/label><label class=\"blog-listing__filter-option\">\n                        <input type=\"checkbox\" value=\"1060\" data-taxonomy=\"ct-ai-voice-agent-type\" data-term-id=\"1060\" \/>\n                        <span>AI Specialist<\/span>\n                    <\/label><\/div><\/div><\/div><\/div><div class=\"blog-listing__filter-pills\"><\/div><\/div><\/div><div class=\"blog-listing__grid\" id=\"33ff0896-8ceb-4c0c-894b-3d0438a4e0ab\" data-post-type=\"page\" data-posts-per-page=\"999\" data-show-featured=\"0\" data-show-taxonomy=\"0\" data-taxonomy-name=\"\" data-show-author=\"hide\" data-show-excerpt=\"0\" data-enable-pagination=\"1\" data-style=\"customer-stories\" data-category=\"\" data-author=\"\" data-order-by=\"modified\" data-cta-title=\"\" data-cta-description=\"\" data-cta-button-text=\"\" data-cta-button-url=\"\" data-filter-taxonomy=\"ct-post-type\" data-filter-taxonomy-term=\"ai-solution\"><article class=\"blog-listing__post\" data-post-id=\"300206\"><div class=\"blog-listing__post-image\">\n                <a href=\"https:\/\/www.cloudtalk.io\/virtual-receptionist-for-therapist\/\">\n                    \n                    <img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Therapist.png\" alt=\"AI Receptionist For Therapists\" loading=\"lazy\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Therapist.png 880w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Therapist-300x164.png 300w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Therapist-768x419.png 768w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Therapist-760x415.png 760w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Therapist-424x231.png 424w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Therapist-200x109.png 200w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Therapist-88x48.png 88w\" sizes=\"(max-width: 768px) 100vw, 600px\" \/>\n                <\/a>\n            <\/div><div class=\"blog-listing__post-content\"><h3 class=\"blog-listing__post-title\">\n                <a href=\"https:\/\/www.cloudtalk.io\/virtual-receptionist-for-therapist\/\">AI Receptionist For Therapists<\/a>\n            <\/h3><\/div><\/article><article class=\"blog-listing__post\" data-post-id=\"300482\"><div class=\"blog-listing__post-image\">\n                <a href=\"https:\/\/www.cloudtalk.io\/virtual-receptionist-for-realtors\/\">\n                    \n                    <img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Realtors.png\" alt=\"AI Receptionist for Realtors\" loading=\"lazy\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Realtors.png 880w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Realtors-300x164.png 300w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Realtors-768x419.png 768w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Realtors-760x415.png 760w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Realtors-424x231.png 424w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Realtors-200x109.png 200w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Realtors-88x48.png 88w\" sizes=\"(max-width: 768px) 100vw, 600px\" \/>\n                <\/a>\n            <\/div><div class=\"blog-listing__post-content\"><h3 class=\"blog-listing__post-title\">\n                <a href=\"https:\/\/www.cloudtalk.io\/virtual-receptionist-for-realtors\/\">AI Receptionist for Realtors<\/a>\n            <\/h3><\/div><\/article><article class=\"blog-listing__post\" data-post-id=\"300549\"><div class=\"blog-listing__post-image\">\n                <a href=\"https:\/\/www.cloudtalk.io\/virtual-receptionist-for-law-firms\/\">\n                    \n                    <img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Law-Firms.png\" alt=\"AI Receptionist for Law Firms\" loading=\"lazy\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Law-Firms.png 880w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Law-Firms-300x164.png 300w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Law-Firms-768x419.png 768w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Law-Firms-760x415.png 760w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Law-Firms-424x231.png 424w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Law-Firms-200x109.png 200w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Law-Firms-88x48.png 88w\" sizes=\"(max-width: 768px) 100vw, 600px\" \/>\n                <\/a>\n            <\/div><div class=\"blog-listing__post-content\"><h3 class=\"blog-listing__post-title\">\n                <a href=\"https:\/\/www.cloudtalk.io\/virtual-receptionist-for-law-firms\/\">AI Receptionist for Law Firms<\/a>\n            <\/h3><\/div><\/article><article class=\"blog-listing__post\" data-post-id=\"300683\"><div class=\"blog-listing__post-image\">\n                <a href=\"https:\/\/www.cloudtalk.io\/virtual-receptionist-for-healthcare\/\">\n                    \n                    <img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Healthcare.png\" alt=\"AI Receptionist for Healthcare\" loading=\"lazy\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Healthcare.png 880w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Healthcare-300x164.png 300w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Healthcare-768x419.png 768w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Healthcare-760x415.png 760w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Healthcare-424x231.png 424w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Healthcare-200x109.png 200w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Healthcare-88x48.png 88w\" sizes=\"(max-width: 768px) 100vw, 600px\" \/>\n                <\/a>\n            <\/div><div class=\"blog-listing__post-content\"><h3 class=\"blog-listing__post-title\">\n                <a href=\"https:\/\/www.cloudtalk.io\/virtual-receptionist-for-healthcare\/\">AI Receptionist for Healthcare<\/a>\n            <\/h3><\/div><\/article><article class=\"blog-listing__post\" data-post-id=\"300708\"><div class=\"blog-listing__post-image\">\n                <a href=\"https:\/\/www.cloudtalk.io\/virtual-receptionist-for-financial-services\/\">\n                    \n                    <img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Financial.png\" alt=\"AI Receptionist for Financial Services\" loading=\"lazy\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Financial.png 880w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Financial-300x164.png 300w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Financial-768x419.png 768w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Financial-760x415.png 760w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Financial-424x231.png 424w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Financial-200x109.png 200w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Financial-88x48.png 88w\" sizes=\"(max-width: 768px) 100vw, 600px\" \/>\n                <\/a>\n            <\/div><div class=\"blog-listing__post-content\"><h3 class=\"blog-listing__post-title\">\n                <a href=\"https:\/\/www.cloudtalk.io\/virtual-receptionist-for-financial-services\/\">AI Receptionist for Financial Services<\/a>\n            <\/h3><\/div><\/article><article class=\"blog-listing__post\" data-post-id=\"300207\"><div class=\"blog-listing__post-image\">\n                <a href=\"https:\/\/www.cloudtalk.io\/virtual-receptionist-for-doctors\/\">\n                    \n                    <img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Doctors.png\" alt=\"AI Receptionist For Doctors\" loading=\"lazy\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Doctors.png 880w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Doctors-300x164.png 300w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Doctors-768x419.png 768w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Doctors-760x415.png 760w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Doctors-424x231.png 424w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Doctors-200x109.png 200w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Doctors-88x48.png 88w\" sizes=\"(max-width: 768px) 100vw, 600px\" \/>\n                <\/a>\n            <\/div><div class=\"blog-listing__post-content\"><h3 class=\"blog-listing__post-title\">\n                <a href=\"https:\/\/www.cloudtalk.io\/virtual-receptionist-for-doctors\/\">AI Receptionist For Doctors<\/a>\n            <\/h3><\/div><\/article><article class=\"blog-listing__post\" data-post-id=\"300202\"><div class=\"blog-listing__post-image\">\n                <a href=\"https:\/\/www.cloudtalk.io\/virtual-receptionist-for-dentists\/\">\n                    \n                    <img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Dentist.png\" alt=\"AI Receptionist for Dentists\" loading=\"lazy\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Dentist.png 880w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Dentist-300x164.png 300w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Dentist-768x419.png 768w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Dentist-760x415.png 760w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Dentist-424x231.png 424w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Dentist-200x109.png 200w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Dentist-88x48.png 88w\" sizes=\"(max-width: 768px) 100vw, 600px\" \/>\n                <\/a>\n            <\/div><div class=\"blog-listing__post-content\"><h3 class=\"blog-listing__post-title\">\n                <a href=\"https:\/\/www.cloudtalk.io\/virtual-receptionist-for-dentists\/\">AI Receptionist for Dentists<\/a>\n            <\/h3><\/div><\/article><article class=\"blog-listing__post\" data-post-id=\"317986\"><div class=\"blog-listing__post-image\">\n                <a href=\"https:\/\/www.cloudtalk.io\/ai-voice-agent-for-student-enrollment\/\">\n                    \n                    <img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Student-Enrollment.png\" alt=\"AI Specialist for Student Enrollment\" loading=\"lazy\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Student-Enrollment.png 880w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Student-Enrollment-300x164.png 300w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Student-Enrollment-768x419.png 768w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Student-Enrollment-760x415.png 760w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Student-Enrollment-424x231.png 424w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Student-Enrollment-200x109.png 200w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Student-Enrollment-88x48.png 88w\" sizes=\"(max-width: 768px) 100vw, 600px\" \/>\n                <\/a>\n            <\/div><div class=\"blog-listing__post-content\"><h3 class=\"blog-listing__post-title\">\n                <a href=\"https:\/\/www.cloudtalk.io\/ai-voice-agent-for-student-enrollment\/\">AI Specialist for Student Enrollment<\/a>\n            <\/h3><\/div><\/article><article class=\"blog-listing__post\" data-post-id=\"318512\"><div class=\"blog-listing__post-image\">\n                <a href=\"https:\/\/www.cloudtalk.io\/ai-voice-agent-for-student-enquiries\/\">\n                    \n                    <img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Student-Enquiries.png\" alt=\"AI Specialist for Student Enquiries\" loading=\"lazy\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Student-Enquiries.png 880w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Student-Enquiries-300x164.png 300w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Student-Enquiries-768x419.png 768w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Student-Enquiries-760x415.png 760w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Student-Enquiries-424x231.png 424w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Student-Enquiries-200x109.png 200w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Student-Enquiries-88x48.png 88w\" sizes=\"(max-width: 768px) 100vw, 600px\" \/>\n                <\/a>\n            <\/div><div class=\"blog-listing__post-content\"><h3 class=\"blog-listing__post-title\">\n                <a href=\"https:\/\/www.cloudtalk.io\/ai-voice-agent-for-student-enquiries\/\">AI Specialist for Student Enquiries<\/a>\n            <\/h3><\/div><\/article><article class=\"blog-listing__post\" data-post-id=\"307238\"><div class=\"blog-listing__post-image\">\n                <a href=\"https:\/\/www.cloudtalk.io\/ai-voice-agent-for-recruitment\/\">\n                    \n                    <img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Recruitment.png\" alt=\"AI Specialist for Recruitment\" loading=\"lazy\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Recruitment.png 880w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Recruitment-300x164.png 300w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Recruitment-768x419.png 768w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Recruitment-760x415.png 760w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Recruitment-424x231.png 424w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Recruitment-200x109.png 200w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Recruitment-88x48.png 88w\" sizes=\"(max-width: 768px) 100vw, 600px\" \/>\n                <\/a>\n            <\/div><div class=\"blog-listing__post-content\"><h3 class=\"blog-listing__post-title\">\n                <a href=\"https:\/\/www.cloudtalk.io\/ai-voice-agent-for-recruitment\/\">AI Specialist for Recruitment<\/a>\n            <\/h3><\/div><\/article><article class=\"blog-listing__post\" data-post-id=\"306945\"><div class=\"blog-listing__post-image\">\n                <a href=\"https:\/\/www.cloudtalk.io\/ai-voice-agent-for-plumbers\/\">\n                    \n                    <img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Plumbers.png\" alt=\"AI Specialist for Plumbers\" loading=\"lazy\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Plumbers.png 880w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Plumbers-300x164.png 300w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Plumbers-768x419.png 768w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Plumbers-760x415.png 760w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Plumbers-424x231.png 424w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Plumbers-200x109.png 200w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Plumbers-88x48.png 88w\" sizes=\"(max-width: 768px) 100vw, 600px\" \/>\n                <\/a>\n            <\/div><div class=\"blog-listing__post-content\"><h3 class=\"blog-listing__post-title\">\n                <a href=\"https:\/\/www.cloudtalk.io\/ai-voice-agent-for-plumbers\/\">AI Specialist for Plumbers<\/a>\n            <\/h3><\/div><\/article><article class=\"blog-listing__post\" data-post-id=\"317900\"><div class=\"blog-listing__post-image\">\n                <a href=\"https:\/\/www.cloudtalk.io\/ai-voice-agent-for-patient-booking\/\">\n                    \n                    <img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Patient-Booking.png\" alt=\"AI Specialist for Patient Booking\" loading=\"lazy\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Patient-Booking.png 880w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Patient-Booking-300x164.png 300w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Patient-Booking-768x419.png 768w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Patient-Booking-760x415.png 760w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Patient-Booking-424x231.png 424w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Patient-Booking-200x109.png 200w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Patient-Booking-88x48.png 88w\" sizes=\"(max-width: 768px) 100vw, 600px\" \/>\n                <\/a>\n            <\/div><div class=\"blog-listing__post-content\"><h3 class=\"blog-listing__post-title\">\n                <a href=\"https:\/\/www.cloudtalk.io\/ai-voice-agent-for-patient-booking\/\">AI Specialist for Patient Booking<\/a>\n            <\/h3><\/div><\/article><article class=\"blog-listing__post\" data-post-id=\"302665\"><div class=\"blog-listing__post-image\">\n                <a href=\"https:\/\/www.cloudtalk.io\/ai-voice-agent-for-insurance\/\">\n                    \n                    <img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Insurance.png\" alt=\"AI Specialist for Insurance\" loading=\"lazy\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Insurance.png 880w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Insurance-300x164.png 300w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Insurance-768x419.png 768w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Insurance-760x415.png 760w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Insurance-424x231.png 424w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Insurance-200x109.png 200w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Insurance-88x48.png 88w\" sizes=\"(max-width: 768px) 100vw, 600px\" \/>\n                <\/a>\n            <\/div><div class=\"blog-listing__post-content\"><h3 class=\"blog-listing__post-title\">\n                <a href=\"https:\/\/www.cloudtalk.io\/ai-voice-agent-for-insurance\/\">AI Specialist for Insurance<\/a>\n            <\/h3><\/div><\/article><article class=\"blog-listing__post\" data-post-id=\"317838\"><div class=\"blog-listing__post-image\">\n                <a href=\"https:\/\/www.cloudtalk.io\/ai-voice-agent-for-inbound-sales-call\/\">\n                    \n                    <img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Inbound-Sales.png\" alt=\"AI Specialist for Inbound Calls\" loading=\"lazy\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Inbound-Sales.png 880w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Inbound-Sales-300x164.png 300w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Inbound-Sales-768x419.png 768w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Inbound-Sales-760x415.png 760w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Inbound-Sales-424x231.png 424w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Inbound-Sales-200x109.png 200w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Inbound-Sales-88x48.png 88w\" sizes=\"(max-width: 768px) 100vw, 600px\" \/>\n                <\/a>\n            <\/div><div class=\"blog-listing__post-content\"><h3 class=\"blog-listing__post-title\">\n                <a href=\"https:\/\/www.cloudtalk.io\/ai-voice-agent-for-inbound-sales-call\/\">AI Specialist for Inbound Calls<\/a>\n            <\/h3><\/div><\/article><article class=\"blog-listing__post\" data-post-id=\"318306\"><div class=\"blog-listing__post-image\">\n                <a href=\"https:\/\/www.cloudtalk.io\/ai-voice-agent-for-debt-collection\/\">\n                    \n                    <img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Debt.png\" alt=\"AI Specialist for Debt Collection\" loading=\"lazy\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Debt.png 880w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Debt-300x164.png 300w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Debt-768x419.png 768w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Debt-760x415.png 760w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Debt-424x231.png 424w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Debt-200x109.png 200w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Debt-88x48.png 88w\" sizes=\"(max-width: 768px) 100vw, 600px\" \/>\n                <\/a>\n            <\/div><div class=\"blog-listing__post-content\"><h3 class=\"blog-listing__post-title\">\n                <a href=\"https:\/\/www.cloudtalk.io\/ai-voice-agent-for-debt-collection\/\">AI Specialist for Debt Collection<\/a>\n            <\/h3><\/div><\/article><article class=\"blog-listing__post\" data-post-id=\"318494\"><div class=\"blog-listing__post-image\">\n                <a href=\"https:\/\/www.cloudtalk.io\/ai-voice-agent-for-business-call-handling\/\">\n                    \n                    <img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Business-Call.png\" alt=\"AI Specialist for Automated Business Call Handling\" loading=\"lazy\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Business-Call.png 880w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Business-Call-300x164.png 300w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Business-Call-768x419.png 768w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Business-Call-760x415.png 760w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Business-Call-424x231.png 424w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Business-Call-200x109.png 200w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Business-Call-88x48.png 88w\" sizes=\"(max-width: 768px) 100vw, 600px\" \/>\n                <\/a>\n            <\/div><div class=\"blog-listing__post-content\"><h3 class=\"blog-listing__post-title\">\n                <a href=\"https:\/\/www.cloudtalk.io\/ai-voice-agent-for-business-call-handling\/\">AI Specialist for Automated Business Call Handling<\/a>\n            <\/h3><\/div><\/article><article class=\"blog-listing__post\" data-post-id=\"313121\"><div class=\"blog-listing__post-image\">\n                <a href=\"https:\/\/www.cloudtalk.io\/ai-voice-agent-for-after-hours-call-handling\/\">\n                    \n                    <img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1After-Hours.png\" alt=\"AI Specialist for After-Hours\" loading=\"lazy\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1After-Hours.png 880w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1After-Hours-300x164.png 300w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1After-Hours-768x419.png 768w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1After-Hours-760x415.png 760w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1After-Hours-424x231.png 424w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1After-Hours-200x109.png 200w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1After-Hours-88x48.png 88w\" sizes=\"(max-width: 768px) 100vw, 600px\" \/>\n                <\/a>\n            <\/div><div class=\"blog-listing__post-content\"><h3 class=\"blog-listing__post-title\">\n                <a href=\"https:\/\/www.cloudtalk.io\/ai-voice-agent-for-after-hours-call-handling\/\">AI Specialist for After-Hours<\/a>\n            <\/h3><\/div><\/article><article class=\"blog-listing__post\" data-post-id=\"307225\"><div class=\"blog-listing__post-image\">\n                <a href=\"https:\/\/www.cloudtalk.io\/ai-voice-agent-for-ecommerce\/\">\n                    \n                    <img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Ecommerce.png\" alt=\"AI Voice Agent for eCommerce\" loading=\"lazy\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Ecommerce.png 880w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Ecommerce-300x164.png 300w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Ecommerce-768x419.png 768w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Ecommerce-760x415.png 760w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Ecommerce-424x231.png 424w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Ecommerce-200x109.png 200w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Ecommerce-88x48.png 88w\" sizes=\"(max-width: 768px) 100vw, 600px\" \/>\n                <\/a>\n            <\/div><div class=\"blog-listing__post-content\"><h3 class=\"blog-listing__post-title\">\n                <a href=\"https:\/\/www.cloudtalk.io\/ai-voice-agent-for-ecommerce\/\">AI Voice Agent for eCommerce<\/a>\n            <\/h3><\/div><\/article><article class=\"blog-listing__post\" data-post-id=\"313268\"><div class=\"blog-listing__post-image\">\n                <a href=\"https:\/\/www.cloudtalk.io\/ai-voice-agent-for-small-business\/\">\n                    \n                    <img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Small-Business-2.png\" alt=\"AI Specialist for Small Business\" loading=\"lazy\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Small-Business-2.png 880w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Small-Business-2-300x164.png 300w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Small-Business-2-768x419.png 768w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Small-Business-2-760x415.png 760w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Small-Business-2-424x231.png 424w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Small-Business-2-200x109.png 200w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Small-Business-2-88x48.png 88w\" sizes=\"(max-width: 768px) 100vw, 600px\" \/>\n                <\/a>\n            <\/div><div class=\"blog-listing__post-content\"><h3 class=\"blog-listing__post-title\">\n                <a href=\"https:\/\/www.cloudtalk.io\/ai-voice-agent-for-small-business\/\">AI Specialist for Small Business<\/a>\n            <\/h3><\/div><\/article><article class=\"blog-listing__post\" data-post-id=\"302655\"><div class=\"blog-listing__post-image\">\n                <a href=\"https:\/\/www.cloudtalk.io\/ai-voice-agent-for-healthcare\/\">\n                    \n                    <img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Healthcare-2.png\" alt=\"AI Specialist for Healthcare\" loading=\"lazy\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Healthcare-2.png 880w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Healthcare-2-300x164.png 300w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Healthcare-2-768x419.png 768w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Healthcare-2-760x415.png 760w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Healthcare-2-424x231.png 424w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Healthcare-2-200x109.png 200w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Healthcare-2-88x48.png 88w\" sizes=\"(max-width: 768px) 100vw, 600px\" \/>\n                <\/a>\n            <\/div><div class=\"blog-listing__post-content\"><h3 class=\"blog-listing__post-title\">\n                <a href=\"https:\/\/www.cloudtalk.io\/ai-voice-agent-for-healthcare\/\">AI Specialist for Healthcare<\/a>\n            <\/h3><\/div><\/article><article class=\"blog-listing__post\" data-post-id=\"307243\"><div class=\"blog-listing__post-image\">\n                <a href=\"https:\/\/www.cloudtalk.io\/ai-voice-agent-for-real-estate\/\">\n                    \n                    <img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Real-Estate.png\" alt=\"AI Specialist for Real Estate\" loading=\"lazy\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Real-Estate.png 880w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Real-Estate-300x164.png 300w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Real-Estate-768x419.png 768w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Real-Estate-760x415.png 760w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Real-Estate-424x231.png 424w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Real-Estate-200x109.png 200w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Real-Estate-88x48.png 88w\" sizes=\"(max-width: 768px) 100vw, 600px\" \/>\n                <\/a>\n            <\/div><div class=\"blog-listing__post-content\"><h3 class=\"blog-listing__post-title\">\n                <a href=\"https:\/\/www.cloudtalk.io\/ai-voice-agent-for-real-estate\/\">AI Specialist for Real Estate<\/a>\n            <\/h3><\/div><\/article><article class=\"blog-listing__post\" data-post-id=\"302908\"><div class=\"blog-listing__post-image\">\n                <a href=\"https:\/\/www.cloudtalk.io\/ai-voice-agent-for-restaurants\/\">\n                    \n                    <img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Restaurants.png\" alt=\"AI Specialist for Restaurants\" loading=\"lazy\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Restaurants.png 880w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Restaurants-300x164.png 300w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Restaurants-768x419.png 768w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Restaurants-760x415.png 760w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Restaurants-424x231.png 424w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Restaurants-200x109.png 200w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Restaurants-88x48.png 88w\" sizes=\"(max-width: 768px) 100vw, 600px\" \/>\n                <\/a>\n            <\/div><div class=\"blog-listing__post-content\"><h3 class=\"blog-listing__post-title\">\n                <a href=\"https:\/\/www.cloudtalk.io\/ai-voice-agent-for-restaurants\/\">AI Specialist for Restaurants<\/a>\n            <\/h3><\/div><\/article><article class=\"blog-listing__post\" data-post-id=\"313252\"><div class=\"blog-listing__post-image\">\n                <a href=\"https:\/\/www.cloudtalk.io\/ai-voice-agent-for-high-call-volume\/\">\n                    \n                    <img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1High-Call.png\" alt=\"AI Specialist for High Call-Volume Management\" loading=\"lazy\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1High-Call.png 880w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1High-Call-300x164.png 300w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1High-Call-768x419.png 768w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1High-Call-760x415.png 760w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1High-Call-424x231.png 424w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1High-Call-200x109.png 200w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1High-Call-88x48.png 88w\" sizes=\"(max-width: 768px) 100vw, 600px\" \/>\n                <\/a>\n            <\/div><div class=\"blog-listing__post-content\"><h3 class=\"blog-listing__post-title\">\n                <a href=\"https:\/\/www.cloudtalk.io\/ai-voice-agent-for-high-call-volume\/\">AI Specialist for High Call-Volume Management<\/a>\n            <\/h3><\/div><\/article><article class=\"blog-listing__post\" data-post-id=\"313119\"><div class=\"blog-listing__post-image\">\n                <a href=\"https:\/\/www.cloudtalk.io\/ai-voice-agent-for-appointment-scheduling\/\">\n                    \n                    <img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Appointmnent.png\" alt=\"AI Specialist for Appointment Scheduling\" loading=\"lazy\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Appointmnent.png 880w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Appointmnent-300x164.png 300w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Appointmnent-768x419.png 768w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Appointmnent-760x415.png 760w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Appointmnent-424x231.png 424w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Appointmnent-200x109.png 200w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Appointmnent-88x48.png 88w\" sizes=\"(max-width: 768px) 100vw, 600px\" \/>\n                <\/a>\n            <\/div><div class=\"blog-listing__post-content\"><h3 class=\"blog-listing__post-title\">\n                <a href=\"https:\/\/www.cloudtalk.io\/ai-voice-agent-for-appointment-scheduling\/\">AI Specialist for Appointment Scheduling<\/a>\n            <\/h3><\/div><\/article><article class=\"blog-listing__post\" data-post-id=\"313053\"><div class=\"blog-listing__post-image\">\n                <a href=\"https:\/\/www.cloudtalk.io\/ai-voice-agent-for-outbound-sales-call\/\">\n                    \n                    <img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Outbound-Sales.png\" alt=\"AI Specialist for Outbound Calling &amp; Sales\" loading=\"lazy\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Outbound-Sales.png 880w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Outbound-Sales-300x164.png 300w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Outbound-Sales-768x419.png 768w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Outbound-Sales-760x415.png 760w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Outbound-Sales-424x231.png 424w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Outbound-Sales-200x109.png 200w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Outbound-Sales-88x48.png 88w\" sizes=\"(max-width: 768px) 100vw, 600px\" \/>\n                <\/a>\n            <\/div><div class=\"blog-listing__post-content\"><h3 class=\"blog-listing__post-title\">\n                <a href=\"https:\/\/www.cloudtalk.io\/ai-voice-agent-for-outbound-sales-call\/\">AI Specialist for Outbound Calling &amp; Sales<\/a>\n            <\/h3><\/div><\/article><article class=\"blog-listing__post\" data-post-id=\"313208\"><div class=\"blog-listing__post-image\">\n                <a href=\"https:\/\/www.cloudtalk.io\/ai-voice-agent-for-payment-reminders\/\">\n                    \n                    <img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Payment-1.png\" alt=\"AI Specialist for Payment Reminders\" loading=\"lazy\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Payment-1.png 880w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Payment-1-300x164.png 300w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Payment-1-768x419.png 768w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Payment-1-760x415.png 760w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Payment-1-424x231.png 424w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Payment-1-200x109.png 200w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/Property-1Payment-1-88x48.png 88w\" sizes=\"(max-width: 768px) 100vw, 600px\" \/>\n                <\/a>\n            <\/div><div class=\"blog-listing__post-content\"><h3 class=\"blog-listing__post-title\">\n                <a href=\"https:\/\/www.cloudtalk.io\/ai-voice-agent-for-payment-reminders\/\">AI Specialist for Payment Reminders<\/a>\n            <\/h3><\/div><\/article><div class=\"blog-listing__pagination-wrapper\"><\/div><\/div><\/div><script type=\"application\/json\" class=\"blog-listing__initial-data\">{\"posts\":[{\"id\":300206,\"title\":\"AI Receptionist For Therapists\",\"excerpt\":\"\",\"permalink\":\"https:\\\/\\\/www.cloudtalk.io\\\/virtual-receptionist-for-therapist\\\/\",\"featured_image\":{\"url\":\"https:\\\/\\\/www.cloudtalk.io\\\/wp-content\\\/uploads\\\/2026\\\/03\\\/Property-1Therapist.png\",\"alt\":\"AI Receptionist For 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gratuits"},"content":{"rendered":"<div class=\"wp-block-cloudtalk-blog-listing\"><div class=\"blog-listing blog-listing--style-customer-stories\"><div class=\"blog-listing__hero\"><div class=\"blog-listing__hero-content\"><div class=\"blog-listing__hero-title\">Outils et calculatrices gratuits pour centres d&rsquo;appels<\/div><div class=\"blog-listing__hero-description\">Essayez les outils gratuits de CloudTalk et aidez vos \u00e9quipes de support client et de vente \u00e0 en faire plus en moins de temps. Pr\u00e9voyez les effectifs, calculez les m\u00e9triques importantes et g\u00e9n\u00e9rez des ressources client en quelques secondes. Planifiez plus intelligemment, prouvez le retour sur investissement et gardez une longueur d&rsquo;avance \u00e0 mesure que votre \u00e9quipe se d\u00e9veloppe.<\/div><a href=\"#21a67259-a668-4ea3-9ca3-bcfe43c11fbe\" class=\"blog-listing__hero-button\">Voir tous les outils gratuits<\/a><\/div><\/div><div class=\"blog-listing__listing-area\"><div class=\"blog-listing__grid\" id=\"21a67259-a668-4ea3-9ca3-bcfe43c11fbe\" data-post-type=\"page\" data-posts-per-page=\"999\" data-show-featured=\"0\" data-show-taxonomy=\"0\" data-taxonomy-name=\"\" data-show-author=\"hide\" data-show-excerpt=\"0\" data-enable-pagination=\"1\" data-style=\"customer-stories\" data-category=\"\" data-author=\"\" data-order-by=\"modified\" data-cta-title=\"\" data-cta-description=\"\" data-cta-button-text=\"\" data-cta-button-url=\"\" data-filter-taxonomy=\"ct-post-type\" data-filter-taxonomy-term=\"ai-calculators-generators\"><article class=\"blog-listing__post\" data-post-id=\"330711\"><div class=\"blog-listing__post-image\">\n                <a href=\"https:\/\/www.cloudtalk.io\/free-erlang-calculator-for-call-center-staffing\/\">\n                    \n                    <img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/Property-1Erlang-C\u2028Calculator.png\" alt=\"Free Erlang Calculator for Call Center Staffing\" loading=\"lazy\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/Property-1Erlang-C\u2028Calculator.png 854w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/Property-1Erlang-C\u2028Calculator-300x169.png 300w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/Property-1Erlang-C\u2028Calculator-768x432.png 768w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/Property-1Erlang-C\u2028Calculator-760x428.png 760w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/Property-1Erlang-C\u2028Calculator-424x238.png 424w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/Property-1Erlang-C\u2028Calculator-200x113.png 200w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/Property-1Erlang-C\u2028Calculator-88x49.png 88w\" sizes=\"(max-width: 768px) 100vw, 600px\" \/>\n                <\/a>\n            <\/div><div class=\"blog-listing__post-content\"><h3 class=\"blog-listing__post-title\">\n                <a href=\"https:\/\/www.cloudtalk.io\/free-erlang-calculator-for-call-center-staffing\/\">Free Erlang Calculator for Call Center Staffing<\/a>\n            <\/h3><\/div><\/article><article class=\"blog-listing__post\" data-post-id=\"332225\"><div class=\"blog-listing__post-image\">\n                <a href=\"https:\/\/www.cloudtalk.io\/ai-sales-script-generator\/\">\n                    \n                    <img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/Property-1AI-Sales-Script\u2028Generator.png\" alt=\"AI Sales Script Generator\" loading=\"lazy\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/Property-1AI-Sales-Script\u2028Generator.png 854w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/Property-1AI-Sales-Script\u2028Generator-300x169.png 300w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/Property-1AI-Sales-Script\u2028Generator-768x432.png 768w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/Property-1AI-Sales-Script\u2028Generator-760x428.png 760w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/Property-1AI-Sales-Script\u2028Generator-424x238.png 424w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/Property-1AI-Sales-Script\u2028Generator-200x113.png 200w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/Property-1AI-Sales-Script\u2028Generator-88x49.png 88w\" sizes=\"(max-width: 768px) 100vw, 600px\" \/>\n                <\/a>\n            <\/div><div class=\"blog-listing__post-content\"><h3 class=\"blog-listing__post-title\">\n                <a href=\"https:\/\/www.cloudtalk.io\/ai-sales-script-generator\/\">AI Sales Script Generator<\/a>\n            <\/h3><\/div><\/article><article class=\"blog-listing__post\" data-post-id=\"332230\"><div class=\"blog-listing__post-image\">\n                <a href=\"https:\/\/www.cloudtalk.io\/aht-calculator\/\">\n                    \n                    <img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/Property-1Average-Handle\u2028Time-AHT\u2028Calculator.png\" alt=\"Average Handle Time (AHT) Calculator\" loading=\"lazy\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/Property-1Average-Handle\u2028Time-AHT\u2028Calculator.png 854w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/Property-1Average-Handle\u2028Time-AHT\u2028Calculator-300x169.png 300w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/Property-1Average-Handle\u2028Time-AHT\u2028Calculator-768x432.png 768w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/Property-1Average-Handle\u2028Time-AHT\u2028Calculator-760x428.png 760w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/Property-1Average-Handle\u2028Time-AHT\u2028Calculator-424x238.png 424w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/Property-1Average-Handle\u2028Time-AHT\u2028Calculator-200x113.png 200w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/Property-1Average-Handle\u2028Time-AHT\u2028Calculator-88x49.png 88w\" sizes=\"(max-width: 768px) 100vw, 600px\" \/>\n                <\/a>\n            <\/div><div class=\"blog-listing__post-content\"><h3 class=\"blog-listing__post-title\">\n                <a href=\"https:\/\/www.cloudtalk.io\/aht-calculator\/\">Average Handle Time (AHT) Calculator<\/a>\n            <\/h3><\/div><\/article><article class=\"blog-listing__post\" data-post-id=\"332716\"><div class=\"blog-listing__post-image\">\n                <a href=\"https:\/\/www.cloudtalk.io\/voip-bandwidth-calculator\/\">\n                    \n                    <img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/Property-1Variant6-1.png\" alt=\"Free VoIP Bandwidth Calculator: Calculate Your Needs\" loading=\"lazy\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/Property-1Variant6-1.png 854w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/Property-1Variant6-1-300x169.png 300w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/Property-1Variant6-1-768x432.png 768w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/Property-1Variant6-1-760x428.png 760w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/Property-1Variant6-1-424x238.png 424w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/Property-1Variant6-1-200x113.png 200w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/Property-1Variant6-1-88x49.png 88w\" sizes=\"(max-width: 768px) 100vw, 600px\" \/>\n                <\/a>\n            <\/div><div class=\"blog-listing__post-content\"><h3 class=\"blog-listing__post-title\">\n                <a href=\"https:\/\/www.cloudtalk.io\/voip-bandwidth-calculator\/\">Free VoIP Bandwidth Calculator: Calculate Your Needs<\/a>\n            <\/h3><\/div><\/article><article class=\"blog-listing__post\" data-post-id=\"308503\"><div class=\"blog-listing__post-image\">\n                <a href=\"https:\/\/www.cloudtalk.io\/ai-voice-agent-roi-calculator\/\">\n                    \n                    <img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/Property-1AI-Voice-Agent\u2028ROI-Calculator-1.png\" alt=\"Free AI Voice Agent ROI Calculator | Predict Your Savings\" loading=\"lazy\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/Property-1AI-Voice-Agent\u2028ROI-Calculator-1.png 854w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/Property-1AI-Voice-Agent\u2028ROI-Calculator-1-300x169.png 300w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/Property-1AI-Voice-Agent\u2028ROI-Calculator-1-768x432.png 768w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/Property-1AI-Voice-Agent\u2028ROI-Calculator-1-760x428.png 760w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/Property-1AI-Voice-Agent\u2028ROI-Calculator-1-424x238.png 424w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/Property-1AI-Voice-Agent\u2028ROI-Calculator-1-200x113.png 200w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/Property-1AI-Voice-Agent\u2028ROI-Calculator-1-88x49.png 88w\" sizes=\"(max-width: 768px) 100vw, 600px\" \/>\n                <\/a>\n            <\/div><div class=\"blog-listing__post-content\"><h3 class=\"blog-listing__post-title\">\n                <a href=\"https:\/\/www.cloudtalk.io\/ai-voice-agent-roi-calculator\/\">Free AI Voice Agent ROI Calculator | Predict Your Savings<\/a>\n            <\/h3><\/div><\/article><article class=\"blog-listing__post\" data-post-id=\"325228\"><div class=\"blog-listing__post-image\">\n                <a href=\"https:\/\/www.cloudtalk.io\/fr\/generateur-de-messages-daccueil-vocaux\/\">\n                    \n                    <img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/themes\/cloudtalk\/assets\/images\/placeholder.svg\" alt=\"G\u00e9n\u00e9rateur gratuit de messages d\u2019accueil vocaux par IA\" loading=\"lazy\" \/>\n                <\/a>\n            <\/div><div class=\"blog-listing__post-content\"><h3 class=\"blog-listing__post-title\">\n                <a href=\"https:\/\/www.cloudtalk.io\/fr\/generateur-de-messages-daccueil-vocaux\/\">G\u00e9n\u00e9rateur gratuit de messages d\u2019accueil vocaux par IA<\/a>\n            <\/h3><\/div><\/article><\/div><div class=\"blog-listing__pagination-wrapper\"><\/div><script type=\"application\/json\" class=\"blog-listing__initial-data\">{\"posts\":[{\"id\":330711,\"title\":\"Free Erlang Calculator for Call Center Staffing\",\"excerpt\":\"Ready to get started? 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Get instant results for cost savings, payback period, and agent efficiency. Run scenarios for AI voice agent ROI analysis and get the exact data you need. Ready to get started? 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Cr\\u00e9ez-en autant que vous le souhaitez et utilisez-les instantan\\u00e9ment. G\\u00e9n\\u00e9rer votre message vocal Rachel (Femme)Domi (Femme)Bella (Femme)Antoni (Homme)Arnold (Homme)Adam (Homme)Sam (Homme) \\u26a1 G\\u00e9n\\u00e9rer et \\u00e9couter T\\u00e9l\\u00e9charger le MP3 Qu&rsquo;est-ce qu&rsquo;un g\\u00e9n\\u00e9rateur de messages [&hellip;]\",\"permalink\":\"https:\\\/\\\/www.cloudtalk.io\\\/fr\\\/generateur-de-messages-daccueil-vocaux\\\/\",\"featured_image\":{\"url\":\"https:\\\/\\\/www.cloudtalk.io\\\/wp-content\\\/themes\\\/cloudtalk\\\/assets\\\/images\\\/placeholder.svg\",\"alt\":\"G\\u00e9n\\u00e9rateur gratuit de messages d\\u2019accueil vocaux par IA\",\"width\":0,\"height\":0,\"srcset\":\"\",\"sizes\":\"(max-width: 768px) 100vw, 600px\"},\"author\":{\"name\":\"Santiago Montaldo\",\"avatar_url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/7d2af69249ba7d8394e04ae808c1f49d879f97591ed67337d6f225a70e3c1de5?s=40&d=mm&r=g\"},\"date\":\"mars 25, 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vs Vapi : quelle plateforme vocale IA est la meilleure en 2026 ?"},"content":{"rendered":"\n<div class=\"wp-block-group comparison-atf-section\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><h1 class=\"wp-block-heading\">LiveKit vs Vapi AI<\/h1>\n\n<p class=\"wp-block-paragraph\">Si vous recherchez de puissants outils d&rsquo;automatisation vocale, LiveKit et Vapi m\u00e9ritent tous deux d&rsquo;\u00eatre consid\u00e9r\u00e9s. Tandis que Vapi offre une plateforme d&rsquo;IA vocale plus rapide \u00e0 lancer, LiveKit privil\u00e9gie une approche ax\u00e9e sur l&rsquo;infrastructure, l&rsquo;open-source et le d\u00e9veloppement. Et puis, il y a aussi CloudTalk.<\/p>\n\n\n<ul class=\"wp-block-list\"><li><strong>Vapi<\/strong> est id\u00e9al pour des interactions vocales enti\u00e8rement automatis\u00e9es et de haute qualit\u00e9, avec un temps de configuration minimal.<\/li>\n\n<li><strong>LiveKit<\/strong> convient aux \u00e9quipes techniques n\u00e9cessitant une personnalisation approfondie, un h\u00e9bergement autonome et un contr\u00f4le total.<\/li>\n\n<li><strong>Choisissez en fonction de vos objectifs :<\/strong> configuration rapide d&rsquo;agent ou infrastructure personnalis\u00e9e d\u00e8s le d\u00e9part.<\/li><\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\">Contacter les ventes<\/a><\/div>\n\n<div class=\"wp-block-button is-style-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\">Essai gratuit<\/a><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group logo-animation-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-thumbnail is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/livekit-apple-touch-150x150.png\" alt=\"LiveKit logo\" class=\"wp-image-330303\" style=\"object-fit:cover;width:48px;height:48px\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/livekit-apple-touch-150x150.png 150w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/livekit-apple-touch-113x113.png 113w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/livekit-apple-touch-88x88.png 88w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/livekit-apple-touch.png 180w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"225\" height=\"225\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/vapi-ai.png\" alt=\"\" class=\"wp-image-330336\" style=\"object-fit:cover;width:48px;height:48px\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/vapi-ai.png 225w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/vapi-ai-150x150.png 150w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/vapi-ai-113x113.png 113w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/vapi-ai-88x88.png 88w\" sizes=\"auto, (max-width: 225px) 100vw, 225px\" \/><\/figure>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-slider-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><h2 class=\"wp-block-heading has-text-align-center\">LiveKit vs Vapi : Comparaison c\u00f4te \u00e0 c\u00f4te<\/h2>\n\n<div class=\"ct-slider-bar\">\n    <div class=\"companies-count\"><span class=\"companies-count-number\">8<\/span> entreprises<\/div>\n    <img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/01\/slider-arrow.svg\" class=\"arrow-prev\" alt=\"pr\u00e9c\u00e9dent\" \/>\n    <div class=\"ct-slider-progress-points\"><\/div>\n    <img decoding=\"async\" src=\"\/wp-content\/uploads\/2024\/01\/slider-arrow.svg\" class=\"arrow-next\" alt=\"suivant\" \/>\n<\/div>\n\n\n<div class=\"wp-block-group ct-slider-table\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group ct-slider-table-column\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><h4 class=\"wp-block-heading\">Propri\u00e9t\u00e9<\/h4><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\"><strong>Prix de d\u00e9part \/<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Par minute<\/strong><\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\"><strong><strong>Agent vocal IA (AIVA)<\/strong><\/strong><\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\"><strong>Essai gratuit \/ Cr\u00e9dits gratuits<\/strong><\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\"><strong>Mod\u00e8le de plateforme<\/strong><\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\"><strong>Constructeur de flux de travail vs. SDK<\/strong><\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\"><strong><strong>Qualit\u00e9 et naturel de la voix<\/strong><\/strong><\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\"><strong><strong>Latence de r\u00e9ponse (TTFT)<\/strong><\/strong><\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\"><strong><strong>Support de la t\u00e9l\u00e9phonie et du SIP<\/strong><\/strong><\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\"><strong><strong>Vid\u00e9o et multimodal<\/strong><\/strong><\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\"><strong><strong>Orchestration des flux de travail<\/strong><\/strong><\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\"><strong><strong>API et exp\u00e9rience d\u00e9veloppeur<\/strong><\/strong><\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\"><strong><strong>Flexibilit\u00e9 du fournisseur<\/strong><\/strong><\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\"><strong><strong><strong>Int\u00e9grations CRM et natives<\/strong><\/strong><\/strong><\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\"><strong><strong><strong><strong>Analyses et informations sur les appels<\/strong><\/strong><\/strong><\/strong><\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\"><strong><strong><strong><strong><strong>Conformit\u00e9 et s\u00e9curit\u00e9<\/strong><\/strong><\/strong><\/strong><\/strong><\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\"><strong><strong><strong><strong><strong>Id\u00e9al pour<\/strong><\/strong><\/strong><\/strong><\/strong><\/p><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-slider-table-column\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button pin btn-small\"><a class=\"wp-block-button__link wp-element-button\">\u00c9pingl\u00e9<\/a><\/div><\/div>\n\n\n<h4 class=\"wp-block-heading\">Vapi<\/h4><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\">Mod\u00e8le de paiement \u00e0 l&rsquo;usage par minute (\u20ac0.05\/minute tarif de base n\u00e9cessite des services tiers suppl\u00e9mentaires, portant les co\u00fbts totaux \u00e0 \u20ac0.30-\u20ac0.33\/minute)<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\">Offre de plateforme g\u00e9r\u00e9e principale<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\">Cr\u00e9dits\/minutes gratuits pour les nouveaux utilisateurs (un cr\u00e9dit d&rsquo;essai de \u20ac10 offre 150 \u00e0 200 minutes)<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\">Plateforme d&rsquo;IA vocale g\u00e9r\u00e9e<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\">Orchestration g\u00e9r\u00e9e et SDK<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\">\u00c9lev\u00e9e (fournisseur g\u00e9r\u00e9 optimis\u00e9)<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\">Faible (orchestration g\u00e9r\u00e9e)<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\">SIP et t\u00e9l\u00e9phonie natifs et g\u00e9r\u00e9s<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\">Principalement ax\u00e9 sur la voix<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\">Outils g\u00e9r\u00e9s rationalis\u00e9s<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\">Convivial pour les d\u00e9veloppeurs, configuration plus rapide<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\">S\u00e9lection g\u00e9r\u00e9e de fournisseurs<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\">Pr\u00e9-int\u00e9gr\u00e9es et tierces<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\">Tableaux de bord et journaux g\u00e9r\u00e9s<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\">Conformit\u00e9 et s\u00e9curit\u00e9 g\u00e9r\u00e9es<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\">PME et startups en croissance<\/p><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-slider-table-column\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button pin btn-small\"><a class=\"wp-block-button__link wp-element-button\">\u00c9pingler<\/a><\/div><\/div>\n\n\n<h4 class=\"wp-block-heading\">LiveKit<\/h4><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\">Open-source (Gratuit) ou bas\u00e9 sur l&rsquo;utilisation (\u20ac50\/\u20ac500 par mois ou un prix personnalis\u00e9)<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\">Pris en charge via SDK et orchestration personnalis\u00e9e<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\">Disponible via LiveKit Cloud<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\">Contr\u00f4le ax\u00e9 sur l&rsquo;infrastructure<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\">SDK d\u00e9veloppeur approfondi<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\">D\u00e9pend du fournisseur TTS choisi<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\">Ultra-faible (niveau d&rsquo;infrastructure)<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\">Pris en charge via l&rsquo;Ingress\/Egress SIP<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\">Forte prise en charge native (vid\u00e9o\/donn\u00e9es)<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\">Logique personnalis\u00e9e via le code d\u00e9veloppeur<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\">SDKs techniques et complets<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\">Contr\u00f4le total sur STT\/TTS\/LLM<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\">Construit sur mesure via des API<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\">Donn\u00e9es brutes\/impl\u00e9mentation personnalis\u00e9e<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\">Configurable (options auto-h\u00e9berg\u00e9es)<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\">\u00c9quipes techniques et entreprise<\/p><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group comparison-cta-banner\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large background-image block-visibility-hide-large-screen block-visibility-hide-medium-screen\"><img loading=\"lazy\" decoding=\"async\" width=\"352\" height=\"320\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/comaprison-banner-background-mobile.svg\" alt=\"\" class=\"wp-image-222897\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large background-image block-visibility-hide-small-screen\"><img loading=\"lazy\" decoding=\"async\" width=\"1320\" height=\"364\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/comparison-banner-background.svg\" alt=\"\" class=\"wp-image-222910\"\/><\/figure>\n\n\n\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"636\" height=\"716\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/comparison-banner-img.png\" alt=\"\" class=\"wp-image-222923\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/comparison-banner-img.png 636w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/comparison-banner-img-266x300.png 266w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/comparison-banner-img-380x428.png 380w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/comparison-banner-img-377x424.png 377w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/comparison-banner-img-100x113.png 100w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/comparison-banner-img-78x88.png 78w\" sizes=\"auto, (max-width: 636px) 100vw, 636px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\"><h2 class=\"wp-block-heading\">Ou choisissez CloudTalk, obtenez votre r\u00e9duction et soyez op\u00e9rationnel en un rien de temps.<\/h2>\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button btn-regular\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/discount\/\">Obtenez votre r\u00e9duction<\/a><\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group comparison-section\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"caption wp-block-paragraph\"><strong>LiveKit VS Vapi : COMPARAISON DES CO\u00dbTS<\/strong><\/p>\n\n<h2 class=\"wp-block-heading\">LiveKit vs Vapi \u2013 Tarification : Quelle plateforme offre un meilleur rapport qualit\u00e9-prix \u00e0 grande \u00e9chelle ?<\/h2>\n\n\n<div class=\"wp-block-columns oneinitiative-posneg-testimonials is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\">Balayez pour voir le gagnant<\/p>\n\n\n<div class=\"wp-block-columns navigation-arrows is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large prev\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-arrow-left-neutral-gray-600.svg\" alt=\"\" class=\"wp-image-185797\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large next\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-arrow-left-neutral-gray-600.svg\" alt=\"\" class=\"wp-image-185797\"\/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column testimonials-body is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group frame\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group stage\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group slide-logo-header\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"180\" height=\"180\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/livekit-apple-touch.png\" alt=\"LiveKit logo\" class=\"wp-image-330303\" style=\"object-fit:cover;width:48px;height:48px\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/livekit-apple-touch.png 180w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/livekit-apple-touch-150x150.png 150w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/livekit-apple-touch-113x113.png 113w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/livekit-apple-touch-88x88.png 88w\" sizes=\"auto, (max-width: 180px) 100vw, 180px\" \/><\/figure>\n\n\n<h4 class=\"wp-block-heading\">LiveKit<\/h4><\/div><\/div>\n\n\n<p class=\"wp-block-paragraph\">LiveKit adopte un mod\u00e8le ax\u00e9 sur l&rsquo;infrastructure, proposant une <strong>version open-source gratuite \u00e0 auto-h\u00e9berger<\/strong>. Pour son offre Cloud g\u00e9r\u00e9e, la <strong><a href=\"https:\/\/livekit.com\/pricing?target=_blank&#038;rel=\" target=\"_blank\" rel=\"noopener\">tarification LiveKit<\/a><\/strong> est bas\u00e9e sur l&rsquo;utilisation avec divers plans (\u20ac50\/\u20ac500 par mois, ou un plan personnalis\u00e9), ce qui est id\u00e9al pour les \u00e9quipes techniques disposant des ressources d&rsquo;ing\u00e9nierie pour g\u00e9rer leur propre stack.<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group slide-logo-header\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"225\" height=\"225\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/vapi-ai-1.png\" alt=\"\" class=\"wp-image-330337\" style=\"object-fit:cover;width:48px;height:48px\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/vapi-ai-1.png 225w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/vapi-ai-1-150x150.png 150w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/vapi-ai-1-113x113.png 113w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/vapi-ai-1-88x88.png 88w\" sizes=\"auto, (max-width: 225px) 100vw, 225px\" \/><\/figure>\n\n\n<h4 class=\"wp-block-heading\">Vapi<\/h4><\/div><\/div>\n\n\n<p class=\"wp-block-paragraph\">Vapi utilise un mod\u00e8le de <strong>tarification simple de paiement \u00e0 l&rsquo;usage, commen\u00e7ant par la t\u00e9l\u00e9phonie \u00e0 la minute <\/strong>(tarif de base de \u20ac0.05\/minute ; des services tiers additionnels portent les co\u00fbts totaux \u00e0 \u20ac0.30-\u20ac0.33\/minute) et des frais d&rsquo;orchestration. Il n&rsquo;y a <strong>pas de frais d&rsquo;utilisateur mensuels<\/strong>, ce qui rend la <a href=\"https:\/\/www.cloudtalk.io\/blog\/vapi-ai-pricing\/\"><strong>tarification Vapi<\/strong><\/a> tr\u00e8s accessible pour les startups et les PME qui souhaitent se lancer rapidement sans investissement initial.<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group slide winner\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group slide-logo-header\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><h4 class=\"wp-block-heading\">Gagnant du prix : Vapi<\/h4><\/div><\/div>\n\n\n<p class=\"wp-block-paragraph\"><strong>Vapi<\/strong> convient mieux aux \u00e9quipes de vente et de support des PME, offrant une tarification pr\u00e9visible \u00e0 la minute et des fonctionnalit\u00e9s g\u00e9r\u00e9es bas\u00e9es sur l&rsquo;IA, con\u00e7ues pour une utilisation imm\u00e9diate. Bien que LiveKit puisse \u00eatre rentable \u00e0 grande \u00e9chelle, l&rsquo;approche g\u00e9r\u00e9e de Vapi \u00e9limine les co\u00fbts cach\u00e9s de la maintenance par les d\u00e9veloppeurs.<\/p>\n\n\n<div class=\"wp-block-group desktop-result\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\">R\u00e9sultat<\/p><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\">LiveKit vs Vapi : Quelle plateforme offre le plus de flexibilit\u00e9 ?<\/h2>\n\n\n<div class=\"wp-block-columns oneinitiative-posneg-testimonials is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\">Balayez pour voir le gagnant<\/p>\n\n\n<div class=\"wp-block-columns navigation-arrows is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large prev\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-arrow-left-neutral-gray-600.svg\" alt=\"\" class=\"wp-image-185797\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large next\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-arrow-left-neutral-gray-600.svg\" alt=\"\" class=\"wp-image-185797\"\/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column testimonials-body is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group frame\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group stage\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group slide-logo-header\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"180\" height=\"180\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/livekit-apple-touch.png\" alt=\"LiveKit logo\" class=\"wp-image-330303\" style=\"object-fit:cover;width:48px;height:48px\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/livekit-apple-touch.png 180w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/livekit-apple-touch-150x150.png 150w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/livekit-apple-touch-113x113.png 113w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/livekit-apple-touch-88x88.png 88w\" sizes=\"auto, (max-width: 180px) 100vw, 180px\" \/><\/figure>\n\n\n<h4 class=\"wp-block-heading\">LiveKit<\/h4><\/div><\/div>\n\n\n<p class=\"wp-block-paragraph\">LiveKit fournit un puissant <strong>cadre pour la cr\u00e9ation de fonctionnalit\u00e9s \u00e0 partir de z\u00e9ro<\/strong>. Il prend en charge la <strong>compatibilit\u00e9 SIP<\/strong> et une personnalisation approfondie au niveau de l&rsquo;API, mais <strong>n\u00e9cessite des d\u00e9veloppeurs<\/strong> pour g\u00e9rer manuellement les interruptions et la logique de routage intelligente.<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group slide-logo-header\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"225\" height=\"225\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/vapi-ai-2.png\" alt=\"\" class=\"wp-image-330338\" style=\"object-fit:cover;width:48px;height:48px\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/vapi-ai-2.png 225w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/vapi-ai-2-150x150.png 150w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/vapi-ai-2-113x113.png 113w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/vapi-ai-2-88x88.png 88w\" sizes=\"auto, (max-width: 225px) 100vw, 225px\" \/><\/figure>\n\n\n<h4 class=\"wp-block-heading\">Vapi <\/h4><\/div><\/div>\n\n\n<p class=\"wp-block-paragraph\">Vapi offre un <strong>riche ensemble de fonctionnalit\u00e9s con\u00e7ues pour une utilisation imm\u00e9diate<\/strong>, incluant la gestion native des interruptions, la personnalisation vocale et des outils d&rsquo;orchestration g\u00e9r\u00e9s. Ses int\u00e9grations et webhooks facilitent son adaptation \u00e0 des flux de travail d&rsquo;automatisation plus larges <strong>sans code personnalis\u00e9<\/strong>.<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group slide winner\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group slide-logo-header\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><h4 class=\"wp-block-heading\">Gagnant de la flexibilit\u00e9 : Vapi<\/h4><\/div><\/div>\n\n\n<p class=\"wp-block-paragraph\"><strong>Vapi<\/strong> est le gagnant en mati\u00e8re d&rsquo;accessibilit\u00e9 des fonctionnalit\u00e9s. Tandis que LiveKit offre une flexibilit\u00e9 brute pour les constructions personnalis\u00e9es, Vapi propose un \u00e9ventail plus large de capacit\u00e9s natives qui permettent aux \u00e9quipes en croissance de d\u00e9ployer des flux de travail sophistiqu\u00e9s d&rsquo;IA vocale avec un minimum d&rsquo;effort.<\/p>\n\n\n<div class=\"wp-block-group desktop-result\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\">R\u00e9sultat<\/p><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\">LiveKit vs Vapi : Quelle plateforme vous donne plus de contr\u00f4le ?<\/h2>\n\n\n<div class=\"wp-block-columns oneinitiative-posneg-testimonials is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\">Balayez pour voir le gagnant<\/p>\n\n\n<div class=\"wp-block-columns navigation-arrows is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large prev\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-arrow-left-neutral-gray-600.svg\" alt=\"\" class=\"wp-image-185797\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large next\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-arrow-left-neutral-gray-600.svg\" alt=\"\" class=\"wp-image-185797\"\/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column testimonials-body is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group frame\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group stage\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group slide-logo-header\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"180\" height=\"180\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/livekit-apple-touch-1.png\" alt=\"LiveKit logo\" class=\"wp-image-330311\" style=\"object-fit:cover;width:48px;height:48px\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/livekit-apple-touch-1.png 180w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/livekit-apple-touch-1-150x150.png 150w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/livekit-apple-touch-1-113x113.png 113w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/livekit-apple-touch-1-88x88.png 88w\" sizes=\"auto, (max-width: 180px) 100vw, 180px\" \/><\/figure>\n\n\n<h4 class=\"wp-block-heading\">LiveKit<\/h4><\/div><\/div>\n\n\n<p class=\"wp-block-paragraph\">LiveKit est l&rsquo;<span style=\"box-sizing: border-box; margin: 0px; padding: 0px;\">alternative<a href=\"https:\/\/www.cloudtalk.io\/vapi-ai-alternative\/\" target=\"_blank\">\u00a0Vapi<\/a><\/span><a href=\"https:\/\/www.cloudtalk.io\/vapi-ai-alternative\/\"> ultime<\/a> pour les \u00e9quipes exigeant un <strong>contr\u00f4le total<\/strong> sur leur infrastructure. Il offre des <strong>options d&rsquo;auto-h\u00e9bergement<\/strong>, une <strong>maturit\u00e9 SDK <\/strong>approfondie et un contr\u00f4le au niveau du fournisseur sur les composants STT, TTS et LLM, garantissant une \u00e9volutivit\u00e9 maximale.<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group slide-logo-header\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"225\" height=\"225\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/vapi-ai-3.png\" alt=\"\" class=\"wp-image-330339\" style=\"object-fit:cover;width:48px;height:48px\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/vapi-ai-3.png 225w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/vapi-ai-3-150x150.png 150w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/vapi-ai-3-113x113.png 113w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/vapi-ai-3-88x88.png 88w\" sizes=\"auto, (max-width: 225px) 100vw, 225px\" \/><\/figure>\n\n\n<h4 class=\"wp-block-heading\">Vapi<\/h4><\/div><\/div>\n\n\n<p class=\"wp-block-paragraph\">Vapi se concentre sur une approche de d\u00e9ploiement g\u00e9r\u00e9 qui <strong>supprime le fardeau de la configuration SIP<\/strong> et de la t\u00e9l\u00e9phonie. Bien qu&rsquo;il offre une excellente exp\u00e9rience d\u00e9veloppeur, il <strong>manque d&rsquo;auto-h\u00e9bergement<\/strong> et exige que les utilisateurs op\u00e8rent dans son environnement cloud g\u00e9r\u00e9.<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group slide winner\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group slide-logo-header\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><h4 class=\"wp-block-heading\">Gagnant du contr\u00f4le : LiveKit<\/h4><\/div><\/div>\n\n\n<p class=\"wp-block-paragraph\"><strong>LiveKit<\/strong> est le gagnant en mati\u00e8re de contr\u00f4le pour les d\u00e9veloppeurs. Il convient mieux aux \u00e9quipes techniques et aux entreprises disposant de ressources d&rsquo;ing\u00e9nierie qui doivent \u00e9viter le verrouillage des fournisseurs, tandis que le logiciel Vapi reste la solution privil\u00e9gi\u00e9e pour les startups \u00e0 croissance rapide qui privil\u00e9gient la vitesse au contr\u00f4le brut.<\/p>\n\n\n<div class=\"wp-block-group desktop-result\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\">R\u00e9sultat<\/p><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group not-convinced-section\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group header-section\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><h2 class=\"wp-block-heading has-text-align-center\">Agents vocaux IA, qualit\u00e9 d&rsquo;appel \u00e9lev\u00e9e, int\u00e9gration fluide. Vous voulez tout ? CloudTalk est votre r\u00e9ponse.<\/h2>\n\n<p class=\"has-text-align-center wp-block-paragraph\">Le <a href=\"https:\/\/www.cloudtalk.io\/fr\/logiciel-de-centre-dappels\/\">logiciel de centre d&rsquo;appels aliment\u00e9 par l&rsquo;IA<\/a> de CloudTalk figure parmi les <strong>meilleurs fournisseurs VoIP <\/strong>selon les avis r\u00e9els de <a href=\"https:\/\/www.g2.com\/sellers\/cloudtalk?target=blank&#038;rel=nofollow\" target=\"_blank\" rel=\"noopener\"><strong>G2 <\/strong><\/a><strong>et <\/strong><a href=\"https:\/\/ecosystem.hubspot.com\/marketplace\/apps\/apps-by-g2-leaders?target=blank&#038;rel=nofollow\" target=\"_blank\" rel=\"noopener\"><strong>HubSpot<\/strong><\/a>.<\/p>\n\n<p class=\"has-text-align-center wp-block-paragraph\">Rejoignez <strong>5,500+ clients satisfaits<\/strong> et d\u00e9couvrez pourquoi CloudTalk est le meilleur choix pour votre PME. <\/p><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group image-text-section\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns image-text-panel is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:42%\"><h3 class=\"wp-block-heading\">Comment CloudTalk se compare \u00e0 LiveKit et Vapi<\/h3>\n\n<p class=\"wp-block-paragraph\">LiveKit et Vapi sont des options solides pour les \u00e9quipes qui d\u00e9veloppent des flux de travail modernes d&rsquo;IA vocale. Tandis que Vapi offre une orchestration g\u00e9r\u00e9e et LiveKit un contr\u00f4le approfondi de l&rsquo;infrastructure, <a href=\"https:\/\/www.cloudtalk.io\/cloudtalk-vs-vapi-ai\/\">CloudTalk<\/a><strong> combine le meilleur des deux :<\/strong> une plateforme pr\u00eate \u00e0 l&#8217;emploi qui allie appels bas\u00e9s sur l&rsquo;IA, automatisation et fonctionnalit\u00e9s pr\u00eates \u00e0 l&#8217;emploi pour les entreprises en un seul endroit.<\/p>\n\n<p class=\"wp-block-paragraph\">Comme LiveKit et Vapi, CloudTalk prend en charge les capacit\u00e9s de base, y compris le <a href=\"https:\/\/www.cloudtalk.io\/blog\/best-ai-voice-agents-for-lead-qualification\/\">routage intelligent<\/a>, les <a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/best-ai-voice-agents\/\">agents vocaux IA<\/a> et les <a href=\"https:\/\/www.cloudtalk.io\/fr\/logiciel-de-centre-dappels-avec-statistiques\/\">analyses<\/a> avanc\u00e9es. Cependant, CloudTalk offre un <strong>environnement plus pratique pour les \u00e9quipes en croissance<\/strong> qui ont besoin d&rsquo;outils professionnels pour la communication client quotidienne <strong>sans le fardeau d&rsquo;une infrastructure personnalis\u00e9e<\/strong>.<\/p>\n\n<p class=\"wp-block-paragraph\">En termes de fiabilit\u00e9, CloudTalk offre une <strong>qualit\u00e9 cristalline avec 99.999% de disponibilit\u00e9 dans le monde entier<\/strong> et des <strong>num\u00e9ros internationaux dans 180+ pays<\/strong>, permettant \u00e0 votre \u00e9quipe de se d\u00e9velopper \u00e0 l&rsquo;\u00e9chelle mondiale sans limites.<\/p>\n\n<p class=\"wp-block-paragraph\">Avec plus de <strong>mille avis 5 \u00e9toiles sur G2<\/strong>, CloudTalk est le meilleur centre d&rsquo;appels virtuel pour les PME en pleine croissance, combinant une automatisation IA puissante avec un \u00e9quilibre entre convivialit\u00e9 et performances d&rsquo;appel d&rsquo;\u00e9lite.<\/p>\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button btn-regular\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\">D\u00e9couvrir CloudTalk<\/a><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:58%\">\n<div class=\"wp-block-group icons-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"180\" height=\"180\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/livekit-apple-touch-2.png\" alt=\"\" class=\"wp-image-330330\" style=\"object-fit:cover;width:48px;height:48px\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/livekit-apple-touch-2.png 180w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/livekit-apple-touch-2-150x150.png 150w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/livekit-apple-touch-2-113x113.png 113w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/livekit-apple-touch-2-88x88.png 88w\" sizes=\"auto, (max-width: 180px) 100vw, 180px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2023\/05\/cloudtalk-symbol-logo-new.svg\" alt=\"\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"225\" height=\"225\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/vapi-ai-4.png\" alt=\"\" class=\"wp-image-330340\" style=\"object-fit:cover;width:48px;height:48px\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/vapi-ai-4.png 225w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/vapi-ai-4-150x150.png 150w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/vapi-ai-4-113x113.png 113w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/vapi-ai-4-88x88.png 88w\" sizes=\"auto, (max-width: 225px) 100vw, 225px\" \/><\/figure>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns image-text-panel mobile-reverse-order is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:58%\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"560\" height=\"394\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/01\/alternative-pages-illustration2.svg\" alt=\"\" class=\"wp-image-201198\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:42%\"><h3 class=\"wp-block-heading\">LiveKit vs Vapi : principales diff\u00e9rences en un coup d&rsquo;\u0153il<\/h3>\n\n<p class=\"wp-block-paragraph\">La comparaison <strong>LiveKit vs Vapi<\/strong> r\u00e9v\u00e8le deux philosophies distinctes pour l&rsquo;IA vocale.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Vapi<\/strong> est une plateforme g\u00e9r\u00e9e con\u00e7ue pour un d\u00e9ploiement rapide, se concentrant sur des <a href=\"https:\/\/www.cloudtalk.io\/blog\/best-voice-ai-agents-for-reducing-average-handle-time\/\">agents vocaux IA<\/a> de haut niveau pour les flux de travail d&rsquo;appels en temps r\u00e9el. En revanche, <strong>LiveKit<\/strong> est un framework open-source ax\u00e9 sur l&rsquo;infrastructure, con\u00e7u pour les d\u00e9veloppeurs qui ont besoin d&rsquo;un contr\u00f4le approfondi sur les applications vocales et vid\u00e9o au niveau de l&rsquo;infrastructure.<\/p>\n\n<p class=\"wp-block-paragraph\">Alors que <strong>Vapi<\/strong> cible les PME et les \u00e9quipes en croissance ayant besoin d&rsquo;une solution \u00e0 lancement rapide, <strong>LiveKit<\/strong> est l&rsquo;alternative id\u00e9ale \u00e0 <strong>Vapi<\/strong> pour les \u00e9quipes techniques qui exigent une propri\u00e9t\u00e9 compl\u00e8te de la pile et une flexibilit\u00e9 technique. <\/p>\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button btn-regular\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\">Essayer CloudTalk gratuitement<\/a><\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns image-text-panel is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:42%\"><h3 class=\"wp-block-heading\">LiveKit vs Vapi : quelle plateforme convient le mieux \u00e0 votre cas d&rsquo;utilisation ?<\/h3>\n\n<p class=\"wp-block-paragraph\">Le choix de la bonne plateforme d\u00e9pend de la taille de votre \u00e9quipe et de vos objectifs commerciaux. <strong>Vapi<\/strong> est le meilleur choix pour les appels professionnels \u00e0 lancement rapide et un <a href=\"https:\/\/www.cloudtalk.io\/ai-receptionist\/\">r\u00e9ceptionniste vocal<\/a> g\u00e9r\u00e9 en temps r\u00e9el, lorsque les ressources d&rsquo;ing\u00e9nierie sont limit\u00e9es.<\/p>\n\n<p class=\"wp-block-paragraph\">Si votre cas d&rsquo;utilisation n\u00e9cessite la cr\u00e9ation de syst\u00e8mes de communication client personnalis\u00e9s ou des flux de travail SIP et de t\u00e9l\u00e9phonie \u00e0 grande \u00e9chelle avec une propri\u00e9t\u00e9 compl\u00e8te, <strong>LiveKit<\/strong> est le vainqueur probable. En fin de compte, le logiciel Vapi privil\u00e9gie la rapidit\u00e9 de mise sur le march\u00e9, tandis que LiveKit fournit l&rsquo;infrastructure brute n\u00e9cessaire pour un contr\u00f4le total des pr\u00e9f\u00e9rences de d\u00e9ploiement.<\/p>\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button btn-regular\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\">Voir la d\u00e9mo de CloudTalk<\/a><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:58%\">\n<div class=\"wp-block-group icons-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"600\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2020\/11\/illustration-puzzle.png\" alt=\"Problem solving\" class=\"wp-image-19237\" style=\"width:342px;height:auto\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2020\/11\/illustration-puzzle.png 600w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2020\/11\/illustration-puzzle-300x300.png 300w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2020\/11\/illustration-puzzle-150x150.png 150w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2020\/11\/illustration-puzzle-200x200.png 200w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2020\/11\/illustration-puzzle-448x448.png 448w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2020\/11\/illustration-puzzle-400x400.png 400w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2020\/11\/illustration-puzzle-484x484.png 484w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2020\/11\/illustration-puzzle-291x291.png 291w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2020\/11\/illustration-puzzle-80x80.png 80w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2020\/11\/illustration-puzzle-135x135.png 135w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2020\/11\/illustration-puzzle-64x64.png 64w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/figure>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns image-text-panel mobile-reverse-order is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:58%\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"393\" height=\"390\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2021\/11\/CT_Web_Banner_General_Illustration_07.svg\" alt=\"Feedback\" class=\"wp-image-323\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:42%\"><h3 class=\"wp-block-heading\">LiveKit vs Vapi : avis, retours et perception du march\u00e9<\/h3>\n\n<p class=\"wp-block-paragraph\">Bien qu&rsquo;il n&rsquo;y ait pas encore beaucoup d&rsquo;<a href=\"https:\/\/www.g2.com\/sellers\/livekit#profiles\" target=\"_blank\" rel=\"noopener\">avis sur <strong>LiveKit<\/strong><\/a><span style=\"box-sizing: border-box; margin: 0px; padding: 0px;\"> ou&nbsp;<a href=\"https:\/\/www.g2.com\/products\/vapi-ai\/reviews\" target=\"_blank\" rel=\"noopener\"><strong>Vapi<\/strong><\/a>&nbsp;provenant de sources fiables comme G2, les deux plateformes ont, jusqu&rsquo;\u00e0 pr\u00e9sent,<\/span> une forte perception du march\u00e9. <strong>Vapi<\/strong> est fr\u00e9quemment salu\u00e9e par les startups et les PME pour son exp\u00e9rience d&rsquo;int\u00e9gration fluide, sa facilit\u00e9 d&rsquo;utilisation et son excellent rapport qualit\u00e9-prix.<\/p>\n\n<p class=\"wp-block-paragraph\">Les \u00e9quipes techniques qui \u00e9valuent <strong>LiveKit<\/strong> le notent souvent plus haut pour la fiabilit\u00e9 de la plateforme et la qualit\u00e9 du support dans des environnements d&rsquo;entreprise complexes. Alors que <strong>Vapi<\/strong> l&#8217;emporte en termes de satisfaction client pour les \u00e9quipes de vente \u00e0 croissance rapide, <strong>LiveKit<\/strong> est per\u00e7u comme un meilleur choix pour les produits de communication dirig\u00e9s par les d\u00e9veloppeurs.<\/p>\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button btn-regular\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\">Choisir CloudTalk<\/a><\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group oneinitiative-posneg\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group oneinitiative-positive\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"caption wp-block-paragraph\">Avantages et avis de CloudTalk<\/p>\n\n<h2 class=\"wp-block-heading\">Pas encore convaincu ?<br>Nos r\u00e9sultats parlent d&rsquo;eux-m\u00eames<\/h2>\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<div class=\"wp-block-group perks\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:28px\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2023\/12\/table-plus-green.svg\" alt=\"\" class=\"wp-image-184919\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"perk-title wp-block-paragraph\"><strong>14 jours d&rsquo;essai gratuit<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">Il n&rsquo;y a pas de frais cach\u00e9s et pas besoin d&rsquo;ajouter les d\u00e9tails de votre carte de cr\u00e9dit lors de l&rsquo;inscription \u00e0 un essai gratuit de 14 jours.<\/p><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:28px\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2023\/12\/table-plus-green.svg\" alt=\"\" class=\"wp-image-184919\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"perk-title wp-block-paragraph\"><strong><strong>Support client 24\/<strong>7<\/strong><\/strong><\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">Notre \u00e9quipe de support client d\u00e9di\u00e9e vous redonne toujours le sourire en r\u00e9pondant rapidement \u00e0 vos questions.<\/p><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:28px\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2023\/12\/table-plus-green.svg\" alt=\"\" class=\"wp-image-184919\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"perk-title wp-block-paragraph\"><strong>Installation en moins de 5&nbsp;min.<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">Notre logiciel a une interface conviviale, il est simple et pratique. Il peut \u00eatre configur\u00e9 en moins de 5 minutes. Pas besoin de support informatique.<\/p><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:28px\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2023\/12\/table-plus-green.svg\" alt=\"\" class=\"wp-image-184919\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"perk-title wp-block-paragraph\"><strong>9 centres r\u00e9partis dans le monde<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">Au lieu de nous appuyer sur un seul partenaire, nous avons \u00e9tabli des relations solides avec des partenaires t\u00e9l\u00e9coms dans le monde entier, ce qui nous aide \u00e0 s\u00e9curiser de meilleures routes d&rsquo;appel et \u00e0 offrir des connexions plus solides.<\/p><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns oneinitiative-posneg-testimonials is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"wp-block-paragraph\">Preuve des avis G2<\/p>\n\n\n<div class=\"wp-block-columns navigation-arrows is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large prev\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-arrow-left-neutral-gray-600.svg\" alt=\"\" class=\"wp-image-185797\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large next\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-arrow-left-neutral-gray-600.svg\" alt=\"\" class=\"wp-image-185797\"\/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column testimonials-body is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group frame\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group stage\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"content wp-block-paragraph\">La transition vers CloudTalk s&rsquo;est d\u00e9roul\u00e9e en douceur. En fait, la productivit\u00e9 des agents a augment\u00e9 de 10 % directement gr\u00e2ce \u00e0 ce changement. Nous pensions que notre \u00e9quipe de vente ne pouvait pas g\u00e9rer plus de 15 leads par jour, mais cette ann\u00e9e, certains jours, ils en ont g\u00e9r\u00e9 30 et ont m\u00eame conclu plus d&rsquo;affaires.<\/p>\n\n<p class=\"author wp-block-paragraph\"><strong>Franco Viale Leyva<\/strong><br>Responsable de la performance commerciale chez Poliglota<\/p>\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"content wp-block-paragraph\">Notre volume d&rsquo;appels a tripl\u00e9 en seulement 2 ans. Aujourd&rsquo;hui, nos agents re\u00e7oivent environ 100 000 appels par trimestre contre 30 000 en 2020. Avec CloudTalk, nous pouvons d\u00e9sormais g\u00e9rer toutes ces communications facilement. C&rsquo;\u00e9tait un excellent choix.<\/p>\n\n<p class=\"author wp-block-paragraph\"><strong>Frederico Lopes<\/strong><br>Responsable du service client chez DiscoverCars<\/p>\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group slide\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"content wp-block-paragraph\">CloudTalk nous a conquis d\u00e8s le premier instant. Il fait partie de notre flux de travail quotidien. Tout le monde dans l&rsquo;entreprise y trouve son utilit\u00e9. Des ventes au support ou \u00e0 l&rsquo;int\u00e9gration. Sans CloudTalk, nous ne pourrions pas fournir un service aussi exceptionnel.<\/p>\n\n<p class=\"author wp-block-paragraph\"><strong>Pavel Pribis<\/strong><br>PDG de Boataround<\/p>\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/01\/icon-star-full-warning-yellow-600-gold.svg\" alt=\"\" class=\"wp-image-185773\"\/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n<div class=\"atr wp-block-cloudtalk-awards-top-ranked\"><div class=\"atr__inner\"><h2 class=\"atr__heading\">G2 ranked us among the Top 50<br>Customer Service Products for 2026.<\/h2><figure class=\"atr__banner atr__banner--mobile\"><img src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/top-ranked-banner-mobile.png\" alt=\"\" loading=\"lazy\" decoding=\"async\" \/><\/figure><figure class=\"atr__banner atr__banner--desktop\"><img src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/top-ranked-banner-desktop.png\" alt=\"\" loading=\"lazy\" decoding=\"async\" \/><\/figure><div class=\"atr__slider\"><div class=\"atr__track\"><div class=\"atr__badge\"><img src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/04\/Rating-g2-2.svg\" alt=\"G2 rating\" loading=\"lazy\" decoding=\"async\" \/><\/div><div class=\"atr__badge\"><img src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/04\/Rating-capterra-2.svg\" alt=\"Capterra rating\" loading=\"lazy\" decoding=\"async\" \/><\/div><div class=\"atr__badge\"><img src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/04\/Rating-trustpilot-2.svg\" alt=\"Trustpilot rating\" loading=\"lazy\" decoding=\"async\" \/><\/div><div class=\"atr__badge\"><img src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/04\/Rating-getapp-2.svg\" alt=\"GetApp rating\" loading=\"lazy\" decoding=\"async\" \/><\/div><\/div><\/div><\/div><\/div>\n\n\n<div class=\"wp-block-cover cloudtalk-cta\"><img decoding=\"async\" class=\"wp-block-cover__image-background wp-image-195135\" alt=\"\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/04\/cs-cta-background-with-input.svg\" data-object-fit=\"cover\"\/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\" style=\"background-color:#582efe\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\"><h2 class=\"wp-block-heading has-text-align-center has-white-color has-text-color\">Alors, qui est le grand gagnant : LiveKit, Vapi ou CloudTalk ?<\/h2>\n\n<p class=\"has-text-align-center has-white-color has-text-color wp-block-paragraph\">Nous votons pour CloudTalk. D\u00e9couvrez comment CloudTalk peut vous offrir la solution VoIP la plus puissante pour d\u00e9velopper votre entreprise.<\/p>\n\n<form class=\"ct-demo-email-cta-form\" method=\"GET\" action=\"\">\n    <fieldset>\n        <div class=\"frm_fields_container\">\n            <div class=\"frm_form_field\">\n                <input type=\"email\" name=\"ct-demo-email-field\" class=\"large ct-demo-email-field\" placeholder=\"Ins\u00e9rez votre e-mail\" required=\"\">\n                <span class=\"invalid-feedback declined\">Seuls les e-mails d&rsquo;entreprise sont autoris\u00e9s<\/span>\n                <span class=\"invalid-feedback error-check\">Une erreur est survenue lors de la v\u00e9rification de l&rsquo;e-mail<\/span>\n                <span class=\"invalid-feedback error\">Une erreur est survenue<\/span>\n            <\/div>\n            <div class=\"frm_submit\">\n                <button class=\"btn btn-secondary btn-regular\" type=\"submit\">Planifier une d\u00e9mo<\/button>\n            <\/div>\n        <\/div>\n    <\/fieldset>\n<\/form><\/div><\/div>\n\n\n<p class=\"wp-block-paragraph\"><strong><strong>Vid\u00e9o et multimodal<\/strong><\/strong><\/p>\n\n<div class=\"wp-block-cloudtalk-faq wp-block-cloudtalk-faq--white wp-block-cloudtalk-faq-v2\" data-display-mode=\"section\"><div class=\"faq-block\"><div class=\"faq-block__header\"><h2 class=\"faq-block__title\">Questions fr\u00e9quemment pos\u00e9es<\/h2><\/div><div class=\"faq-block__items\"><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-72\"><h3 class=\"faq-item__question-text\">CloudTalk est-il mieux adapt\u00e9 que LiveKit ou Vapi pour les \u00e9quipes de vente et de support ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-72\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">Oui, si vous avez besoin d&rsquo;une plateforme pr\u00eate \u00e0 l&#8217;emploi avec des fonctions d&rsquo;appel int\u00e9gr\u00e9es, des <a href=\"https:\/\/www.cloudtalk.io\/fr\/integrations\/\">int\u00e9grations CRM<\/a> et des outils pour repr\u00e9sentants, le tout au m\u00eame endroit.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-73\"><h3 class=\"faq-item__question-text\">LiveKit est-il plus facile \u00e0 d\u00e9ployer que Vapi pour les \u00e9quipes non techniques ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-73\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">Vapi est plus facile que LiveKit en raison de son approche g\u00e9r\u00e9e, mais CloudTalk est le plus simple pour les \u00e9quipes qui ont besoin d&rsquo;<a href=\"https:\/\/www.cloudtalk.io\/blog\/ai-communication-tools\/\">outils de communication<\/a> imm\u00e9diats.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-74\"><h3 class=\"faq-item__question-text\">Quelle est la diff\u00e9rence entre l&rsquo;IA vocale g\u00e9r\u00e9e et les plateformes ax\u00e9es sur l&rsquo;infrastructure ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-74\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">Les plateformes g\u00e9r\u00e9es (Vapi) s&rsquo;occupent de la \u00ab plomberie \u00bb pour vous ; les plateformes d&rsquo;infrastructure (LiveKit) vous donnent les outils pour construire votre propre \u00ab plomberie \u00bb.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-75\"><h3 class=\"faq-item__question-text\">CloudTalk est-il une bonne alternative \u00e0 Vapi pour les PME ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-75\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">Absolument, en particulier pour les entreprises qui recherchent un \u00e9quilibre entre fiabilit\u00e9, convivialit\u00e9 et <a href=\"https:\/\/www.cloudtalk.io\/blog\/sales-workflow-process\/\">fonctionnalit\u00e9s de vente<\/a> pr\u00eates \u00e0 l&#8217;emploi.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-76\"><h3 class=\"faq-item__question-text\">CloudTalk peut-il combiner l&rsquo;automatisation vocale IA avec des agents en direct ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-76\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">Oui, CloudTalk permet une transition transparente entre les <a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/quest-ce-quun-agent-vocal-ia\/\">agents vocaux IA<\/a> et les repr\u00e9sentants en direct, permettant un mod\u00e8le de support hybride qui garantit que les probl\u00e8mes complexes atteignent un agent humain si n\u00e9cessaire.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-77\"><h3 class=\"faq-item__question-text\">CloudTalk prend-il en charge le SIP et les int\u00e9grations CRM ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-77\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">Oui, CloudTalk prend en charge nativement le SIP et propose plus de 35 int\u00e9grations pr\u00eates \u00e0 l&#8217;emploi avec les principaux syst\u00e8mes CRM tels que <a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-de-votre-systeme-telephonique-dans-salesforce\/\">Salesforce<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-dun-centre-dappel-pour-hubspot\/\">HubSpot<\/a> et <a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-dun-centre-dappels-pour-zendesk\/\">Zendesk<\/a>, ainsi que de nombreux autres.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-78\"><h3 class=\"faq-item__question-text\">LiveKit et Vapi peuvent-ils \u00eatre utilis\u00e9s pour les syst\u00e8mes t\u00e9l\u00e9phoniques professionnels ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-78\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">Techniquement, oui, mais ce ne sont pas des solutions pr\u00eates \u00e0 l&#8217;emploi ; LiveKit sert d&rsquo;infrastructure pour les d\u00e9veloppeurs et Vapi d&rsquo;orchestrateur IA, contrairement \u00e0 CloudTalk, qui est un syst\u00e8me t\u00e9l\u00e9phonique professionnel <a href=\"https:\/\/www.cloudtalk.io\/fr\/fonctions\/\">enti\u00e8rement \u00e9quip\u00e9<\/a>.<\/p><\/div><\/div><\/div><\/div><div class=\"faq-block__cta\"><div class=\"faq-block__cta-image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/Avatar-group-4.png\" alt=\"\" \/><\/div><div class=\"faq-block__cta-content\"><h3 class=\"faq-block__cta-title\">Vous avez encore des questions ?<\/h3><p class=\"faq-block__cta-description\">Vous ne trouvez pas la r\u00e9ponse \u00e0 votre question ? N&rsquo;h\u00e9sitez pas \u00e0 contacter notre \u00e9quipe sympathique via le chat.<\/p><div class=\"faq-block__cta-button\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" class=\"btn btn-primary\">Nous contacter<\/a><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>LiveKit vs Vapi AI Si vous recherchez de puissants outils d&rsquo;automatisation vocale, LiveKit et Vapi m\u00e9ritent tous deux d&rsquo;\u00eatre consid\u00e9r\u00e9s. Tandis que Vapi offre une plateforme d&rsquo;IA vocale plus rapide \u00e0 lancer, LiveKit privil\u00e9gie une approche ax\u00e9e sur l&rsquo;infrastructure, l&rsquo;open-source et le d\u00e9veloppement. Et puis, il y a aussi CloudTalk. LiveKit vs Vapi : Comparaison [&hellip;]<\/p>\n","protected":false},"author":174,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/ct-evo-comparison-page.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"ct-post-type":[1033],"ct-solution":[],"ct-industry":[],"ct-use-case":[],"ct-ai-voice-agent-type":[],"class_list":["post-331617","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/pages\/331617","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/users\/174"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/comments?post=331617"}],"version-history":[{"count":0,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/pages\/331617\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/media?parent=331617"}],"wp:term":[{"taxonomy":"ct-post-type","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/ct-post-type?post=331617"},{"taxonomy":"ct-solution","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/ct-solution?post=331617"},{"taxonomy":"ct-industry","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/ct-industry?post=331617"},{"taxonomy":"ct-use-case","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/ct-use-case?post=331617"},{"taxonomy":"ct-ai-voice-agent-type","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/ct-ai-voice-agent-type?post=331617"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}},{"id":331604,"date":"2026-05-17T13:56:26","date_gmt":"2026-05-17T11:56:26","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/?page_id=331604"},"modified":"2026-07-10T14:30:37","modified_gmt":"2026-07-10T12:30:37","slug":"mightycall","status":"publish","type":"page","link":"https:\/\/www.cloudtalk.io\/fr\/avis-systeme-telephonique\/mightycall\/","title":{"rendered":"Avis MightyCall 2026"},"content":{"rendered":"<div class=\"wp-block-cloudtalk-under-navigation-social-proof\"><div class=\"under-navigation-social-proof-block\"><div class=\"under-navigation-social-proof-block__cards\"><div class=\"under-navigation-social-proof-block__cards-track\"><div class=\"under-navigation-social-proof-block__card\" data-half-star=\"true\"><div class=\"under-navigation-social-proof-block__card-header\"><div class=\"under-navigation-social-proof-block__card-logos\"><div class=\"under-navigation-social-proof-block__card-logo\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/01\/G2.svg\" alt=\"G2\" class=\"under-navigation-social-proof-block__card-logo-image\" \/><\/div><\/div><div class=\"under-navigation-social-proof-block__card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_0_0)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 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\/><\/div><div class=\"under-navigation-social-proof-block__card-logo\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/02\/customer3-border.png\" alt=\"Customer\" class=\"under-navigation-social-proof-block__card-logo-image\" \/><\/div><\/div><div class=\"under-navigation-social-proof-block__card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_0)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 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7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_1\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_2)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_2\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_3)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"under-navigation-social-proof-block__card-content\"><p class=\"under-navigation-social-proof-block__card-number\">4,000+&nbsp;<\/p><p class=\"under-navigation-social-proof-block__card-label\">Clients<\/p><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-seo-hero\"><div class=\"sh\"><h1 class=\"sh__title\">MightyCall Review 2026:\u2028<br>Features, Pricing &amp; User Feedback<\/h1><p class=\"sh__description\">Interested in MightyCall? Find out what real users say about their phone system, call flow designer, and AI features. Keep reading to learn how CloudTalk delivers a more scalable, AI-powered solution for your business.<\/p><div class=\"sh__buttons wp-block-buttons\"><div class=\"wp-block-button btn-regular\"><a href=\"\/demo\" class=\"wp-block-button__link wp-element-button\">Get CloudTalk Demo<\/a><\/div><div class=\"wp-block-button btn-ghost btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/mighty-call-alternative\/\" class=\"wp-block-button__link wp-element-button\">MightyCall Alternatives \u2192<\/a><\/div><\/div><\/div><\/div>\n<div class=\"wp-block-cloudtalk-row\" style=\"--column-widths:minmax(0, 280px) minmax(660px, 1fr) minmax(0, 280px);--mobile-order-1:2;--mobile-order-2:3;--mobile-order-3:1\">\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"wp-block-cloudtalk-table-of-contents\" data-level-depth=\"3\" data-total-items=\"3\"><div class=\"toc__heading\">Table of contents<\/div><div class=\"toc__list\"><div class=\"toc__item level-2\"><a href=\"#what-is-mightycall\">What is MightyCall?<\/a><\/div><div class=\"toc__item level-3\"><a href=\"#what-are-mightycalls-key-features\">What are MightyCall&#039;s Key Features?<\/a><\/div><div class=\"toc__item level-2\"><a href=\"#what-do-users-say-about-mightycall\">What Do Users Say About MightyCall?<\/a><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\">\n<h2 id=\"what-is-mightycall\" class=\"wp-block-heading\">What is MightyCall?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">MightyCall is a <a href=\"https:\/\/www.cloudtalk.io\/virtual-phone-system\/\">virtual phone system<\/a> designed for <a href=\"https:\/\/www.cloudtalk.io\/blog\/cloud-phone-system\/\">small businesses<\/a> seeking a simple, browser-based communication tool. Its standout feature is a visual <a href=\"https:\/\/www.cloudtalk.io\/call-flow-designer\/\">call flow designer<\/a>, which allows users to map out <a href=\"https:\/\/www.cloudtalk.io\/call-routing\/\">call routing<\/a> using an intuitive flowchart.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The platform provides standard <a href=\"https:\/\/www.cloudtalk.io\/blog\/call-center-features\/\">call center features<\/a>\u2014including <a href=\"https:\/\/www.cloudtalk.io\/interactive-voice-response-ivr\/\">IVR<\/a>, business <a href=\"https:\/\/www.cloudtalk.io\/text-messages-sms\/\">texting<\/a>, and <a href=\"https:\/\/www.cloudtalk.io\/download-app\/\">mobile access<\/a>\u2014aimed at basic operational needs. In terms of automation, its tools focus on productivity basics such as <a href=\"https:\/\/www.cloudtalk.io\/blog\/voicemail-to-email-how-to-send-it-how-it-works\/\">speech-to-text<\/a> and answering machine detection for <a href=\"https:\/\/www.cloudtalk.io\/blog\/outbound-dialer\/\">outbound dialing<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">MightyCall also offers <a href=\"https:\/\/www.cloudtalk.io\/integrations\/\">integrations<\/a> with CRM systems such as <a href=\"https:\/\/www.cloudtalk.io\/hubspot\/\">HubSpot<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/salesforce\/\">Salesforce<\/a>, and other platforms. However, scaling teams may find MightyCall restrictive. It often lacks the<a href=\"https:\/\/www.cloudtalk.io\/features\/call-statistics\/\"> advanced analytics<\/a> and<a href=\"https:\/\/www.cloudtalk.io\/sentiment-analysis\/\"> AI sentiment analysis<\/a> that larger organizations require.<\/p>\n\n\n\n<div class=\"wp-block-cloudtalk-summary\"><div class=\"summary-block summary-block--sm\">\n<h3 class=\"wp-block-heading\">What are MightyCall&rsquo;s Key Features?<\/h3>\n\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        <strong>Visual Call Flow Designer:<\/strong> A tool used to map out call routing logic. It allows users to set up paths based on business hours, VIP lists, or specific team availability.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        <strong>Multi-Level IVR:<\/strong> A standard voice menu system that directs callers to various departments.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        <strong>AI Call Summaries:<\/strong> A feature that generates automated notes and action items from recorded calls.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        <strong>Auto Dialer Options:<\/strong> MightyCall provides basic preview, progressive, and predictive dialing tools.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        <strong>CRM Integrations:<\/strong> Connectivity with platforms such as HubSpot, Salesforce, Zapier, and other CRMs.                    <\/div>\n                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div><\/div><\/div>\n\n\n\n<h2 id=\"what-do-users-say-about-mightycall\" class=\"wp-block-heading\">What Do Users Say About MightyCall?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Based on 400+ verified user reviews from trusted platforms G2 and Capterra.<\/p>\n\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--pros wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude0a What Users Love<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Ease of use                 <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Friendly interface                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Quick setup                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Customer support\u2019s quick responses                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Effective troubleshooting                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u00ab\u00a0I like the easy of use, bulk calling and texting features that they provide without any hassles. Super responsive customer support.\u00a0\u00bb<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">A P. <\/div><div class=\"quote-block__position\">Executive Manager (Jr.)<\/div><\/div><\/div><a href=\"https:\/\/www.g2.com\/products\/mightycall\/reviews\/mightycall-review-11718310?target=_blank&#038;rel=nofollow\u201d\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Full Review <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--cons wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude24 What Users Dislike<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Call issues, problems with call transfers\u00a0                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Occasional system failures                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Number issues, including SMS limitations and call handling for inactive numbers                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Confusing IVR and tools setup, leading to challenges in functionality and call management                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Connection issues, dropped calls, and inconsistent call quality                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Missing features, unreliable call recording, and limitations in the call journal                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u00ab\u00a0I like to have the ability to receive telephone calls online. However, there are times when the system fails and receiving and making calls become challenging. It represents a loss of business and that iss not a good thing.\u00a0\u00bb<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">Lancelot M.<\/div><div class=\"quote-block__position\">CEO<\/div><\/div><\/div><a href=\"https:\/\/www.g2.com\/products\/mightycall\/reviews\/mightycall-review-8621075?target=_blank&#038;rel=nofollow\u201d\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Full Review <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div style=\"--rcc-slides-per-view: 2\" class=\"wp-block-cloudtalk-review-card-carousel rcc--post-content\" data-display-mode=\"post-content\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">What Are People Saying about MightyCall on G2?<\/h2><p class=\"rcc__description\">See the honest reviews of real and verified users on G2. Read what they are saying about their experience with MightyCall.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2021\/12\/logo-g2.svg\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"2.5 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star review-card__star--half\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><defs><linearGradient id=\"halfStar\"><stop offset=\"55%\" stop-color=\"#F59E0B\"\/><stop offset=\"55%\" stop-color=\"#F5F5F5\"\/><\/linearGradient><\/defs><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"url(#halfStar)\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> &quot;Robocalls were out of control, it&#039;s the only kind of calls I got. Only received maybe two or three real business related calls during the year that I used it.&quot;<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Meghan D.<\/span><span class=\"review-card__tag review-card__tag--gray\">Owner<\/span><span class=\"review-card__tag review-card__tag--blue\">Small business<\/span><\/div><p class=\"review-card__company\">Founder<\/p><p class=\"review-card__position\">(50 or fewer emp.)<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/daniel-v.webp\" alt=\"g2 user reviewing mightycall\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"1 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> &quot;While I previously appreciated certain features, it&#039;s now evident that they have not kept pace with the advancements in technology and the evolving needs of businesses.&quot;<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Daniel V. <\/span><span class=\"review-card__tag review-card__tag--gray\">Small business<\/span><\/div><p class=\"review-card__company\">Marketing Consultant<\/p><p class=\"review-card__position\">(50 or fewer emp.)<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2021\/12\/logo-g2.svg\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"5 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> &quot;I really like MightyCall&#039;s user interface; it&#039;s quick and easy to set up. It took me just about ten minutes to get started, and I was able to make calls almost immediately.&quot;<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">David W.<\/span><span class=\"review-card__tag review-card__tag--gray\">Small business<\/span><\/div><p class=\"review-card__company\">CEO<\/p><p class=\"review-card__position\">(50 or fewer emp.)<\/p><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"ci ci--sticky wp-block-cloudtalk-content-item\"><div class=\"ci__header\"><img decoding=\"async\" class=\"ci__icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2022\/11\/mightycall_full.svg\" alt=\"\" width=\"32\" height=\"32\" loading=\"lazy\" \/><span class=\"ci__name\">MightyCall<\/span><\/div><div class=\"ci__items\"><div class=\"ci__item\"><span class=\"ci__label\">Founded<\/span><span class=\"ci__value\">2013<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Team Size<\/span><span class=\"ci__value\">50-80 employees<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Coverage<\/span><span class=\"ci__value\">85 countries<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">G2 Rating<\/span><span class=\"ci__value\">4.4\/5<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Starting Price<\/span><span class=\"ci__value\">$20 per user\/month (annually, 3 users minimum)<\/span><\/div><\/div><\/div><\/div>\n<\/div>\n        <div class=\"wp-block-cloudtalk-competitor-reviews\">\n            <div class=\"crv\">\n                <header class=\"crv__header\">\n                    <h2 class=\"crv__title\">\n                        Mightycall Review Insights                    <\/h2>\n                    <p class=\"crv__subtitle\">\n                        Aggregated ratings from leading B2B software review platforms                    <\/p>\n                <\/header>\n\n                <div class=\"crv__tabs-wrap\">\n                    <div class=\"crv__tabs\" role=\"tablist\" aria-label=\"Review platforms\">\n                                                    <button\n                                type=\"button\"\n                                role=\"tab\"\n                                class=\"crv__tab crv__tab--active\"\n                                aria-selected=\"true\"\n                                data-platform=\"g2\"\n                                id=\"crv-tab-g2-331236\"\n                                aria-controls=\"crv-panel-g2-331236\"\n                            >G2<\/button>\n                                                    <button\n                                type=\"button\"\n                                role=\"tab\"\n                                class=\"crv__tab\"\n                                aria-selected=\"false\"\n                                data-platform=\"capterra\"\n                                id=\"crv-tab-capterra-331236\"\n                                aria-controls=\"crv-panel-capterra-331236\"\n                            >Capterra<\/button>\n                                                    <button\n                                type=\"button\"\n                                role=\"tab\"\n                                class=\"crv__tab\"\n                                aria-selected=\"false\"\n                                data-platform=\"trustpilot\"\n                                id=\"crv-tab-trustpilot-331236\"\n                                aria-controls=\"crv-panel-trustpilot-331236\"\n                            >Trustpilot<\/button>\n                                                    <button\n                                type=\"button\"\n                                role=\"tab\"\n                                class=\"crv__tab\"\n                                aria-selected=\"false\"\n                                data-platform=\"getapp\"\n                                id=\"crv-tab-getapp-331236\"\n                                aria-controls=\"crv-panel-getapp-331236\"\n                            >GetApp<\/button>\n                                                    <button\n                                type=\"button\"\n                                role=\"tab\"\n                                class=\"crv__tab\"\n                                aria-selected=\"false\"\n                                data-platform=\"software_advice\"\n                                id=\"crv-tab-software_advice-331236\"\n                                aria-controls=\"crv-panel-software_advice-331236\"\n                            >Software Advice<\/button>\n                                            <\/div>\n\n                    <label class=\"crv__select-wrap\" for=\"crv-select-331236\">\n                        <span class=\"screen-reader-text\">Select review platform<\/span>\n                        <select class=\"crv__select\" id=\"crv-select-331236\" data-crv-select>\n                                                            <option value=\"g2\" selected>G2<\/option>\n                                                            <option value=\"capterra\">Capterra<\/option>\n                                                            <option value=\"trustpilot\">Trustpilot<\/option>\n                                                            <option value=\"getapp\">GetApp<\/option>\n                                                            <option value=\"software_advice\">Software Advice<\/option>\n                                                    <\/select>\n                        <span class=\"crv__select-icon\" aria-hidden=\"true\"><svg viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M5 7.5L10 12.5L15 7.5\" stroke=\"currentColor\" stroke-width=\"1.667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span>\n                    <\/label>\n                <\/div>\n\n                <div class=\"crv__cards\">\n                                            <button\n                            type=\"button\"\n                            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6.82103C13.0664 7.00056 13.2352 7.12322 13.4291 7.13876L18.9905 7.58462C19.4502 7.62148 19.6367 8.19522 19.2864 8.49527L15.0492 12.1249C14.9015 12.2514 14.837 12.4499 14.8821 12.639L16.1767 18.066C16.2837 18.5147 15.7956 18.8693 15.402 18.6288L10.6407 15.7206C10.4747 15.6193 10.266 15.6193 10.1001 15.7206L5.33873 18.6288C4.94512 18.8693 4.45706 18.5147 4.56408 18.066L5.85862 12.639C5.90374 12.4499 5.83925 12.2514 5.69158 12.1249L1.45435 8.49527C1.10408 8.19522 1.2905 7.62148 1.75024 7.58462L7.31168 7.13876C7.50549 7.12322 7.67433 7.00056 7.749 6.82103L9.89161 1.66957Z\" fill=\"#FDB022\" clip-path=\"url(#crv-star-clip-33)\"\/><\/svg><svg class=\"crv__star crv__star--hero\" viewBox=\"0 0 21 21\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M9.89161 1.66957C10.0687 1.24371 10.672 1.24371 10.8491 1.66957L12.9917 6.82103C13.0664 7.00056 13.2352 7.12322 13.4291 7.13876L18.9905 7.58462C19.4502 7.62148 19.6367 8.19522 19.2864 8.49527L15.0492 12.1249C14.9015 12.2514 14.837 12.4499 14.8821 12.639L16.1767 18.066C16.2837 18.5147 15.7956 18.8693 15.402 18.6288L10.6407 15.7206C10.4747 15.6193 10.266 15.6193 10.1001 15.7206L5.33873 18.6288C4.94512 18.8693 4.45706 18.5147 4.56408 18.066L5.85862 12.639C5.90374 12.4499 5.83925 12.2514 5.69158 12.1249L1.45435 8.49527C1.10408 8.19522 1.2905 7.62148 1.75024 7.58462L7.31168 7.13876C7.50549 7.12322 7.67433 7.00056 7.749 6.82103L9.89161 1.66957Z\" fill=\"#E9EAEB\"\/><defs><clipPath id=\"crv-star-clip-34\"><rect x=\"0\" y=\"0\" width=\"10.5000\" height=\"21\"\/><\/clipPath><\/defs><path d=\"M9.89161 1.66957C10.0687 1.24371 10.672 1.24371 10.8491 1.66957L12.9917 6.82103C13.0664 7.00056 13.2352 7.12322 13.4291 7.13876L18.9905 7.58462C19.4502 7.62148 19.6367 8.19522 19.2864 8.49527L15.0492 12.1249C14.9015 12.2514 14.837 12.4499 14.8821 12.639L16.1767 18.066C16.2837 18.5147 15.7956 18.8693 15.402 18.6288L10.6407 15.7206C10.4747 15.6193 10.266 15.6193 10.1001 15.7206L5.33873 18.6288C4.94512 18.8693 4.45706 18.5147 4.56408 18.066L5.85862 12.639C5.90374 12.4499 5.83925 12.2514 5.69158 12.1249L1.45435 8.49527C1.10408 8.19522 1.2905 7.62148 1.75024 7.58462L7.31168 7.13876C7.50549 7.12322 7.67433 7.00056 7.749 6.82103L9.89161 1.66957Z\" fill=\"#FDB022\" clip-path=\"url(#crv-star-clip-34)\"\/><\/svg>                                        <\/span>\n                                        <span class=\"crv__hero-from\">\n                                            from 321 reviews                                        <\/span>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"crv__hero-score-block\">\n                                    <span class=\"crv__hero-score\">\n                                        4,4\/5                                    <\/span>\n                                    <span class=\"crv__hero-caption\">\n                                        Mightycall G2 rating                                    <\/span>\n                                <\/div>\n                            <\/div>\n                                                        <div class=\"crv__breakdown\" aria-label=\"Star rating breakdown\">\n                                                                    <div class=\"crv__row\">\n                                        <span class=\"crv__row-label\">\n                                            5 stars                                        <\/span>\n                                        <span class=\"crv__row-bar\">\n                                            <span class=\"crv__row-bar-track\">\n                                                <span class=\"crv__row-bar-fill\" style=\"width: 69%;\"><\/span>\n                                            <\/span>\n                                        <\/span>\n                                        <span class=\"crv__row-pct\">\n                                            69%                                        <\/span>\n                                    <\/div>\n                                                                    <div class=\"crv__row\">\n                                        <span class=\"crv__row-label\">\n                                            4 stars                                        <\/span>\n                                        <span class=\"crv__row-bar\">\n                                            <span class=\"crv__row-bar-track\">\n                                                <span class=\"crv__row-bar-fill\" style=\"width: 25%;\"><\/span>\n                                            <\/span>\n                                        <\/span>\n                                        <span class=\"crv__row-pct\">\n                                            25%                                        <\/span>\n                                    <\/div>\n                                                                    <div class=\"crv__row\">\n                                        <span class=\"crv__row-label\">\n                                            3 stars                                        <\/span>\n                                        <span class=\"crv__row-bar\">\n                                            <span class=\"crv__row-bar-track\">\n                                                <span class=\"crv__row-bar-fill\" style=\"width: 3%;\"><\/span>\n                                            <\/span>\n                                        <\/span>\n                                        <span class=\"crv__row-pct\">\n                                            3%                                        <\/span>\n                                    <\/div>\n                                                                    <div class=\"crv__row\">\n                                        <span class=\"crv__row-label\">\n                                            2 stars                                        <\/span>\n                                        <span class=\"crv__row-bar\">\n                                            <span class=\"crv__row-bar-track\">\n                                                <span class=\"crv__row-bar-fill\" style=\"width: 1%;\"><\/span>\n                                            <\/span>\n                                        <\/span>\n                                        <span class=\"crv__row-pct\">\n                                            1%                                        <\/span>\n                                    <\/div>\n                                                                    <div class=\"crv__row\">\n                                        <span class=\"crv__row-label\">\n                                            1 star                                        <\/span>\n                                        <span class=\"crv__row-bar\">\n                                            <span class=\"crv__row-bar-track\">\n                                                <span class=\"crv__row-bar-fill\" style=\"width: 2%;\"><\/span>\n                                            <\/span>\n                                        <\/span>\n                                        <span class=\"crv__row-pct\">\n                                            2%                                        <\/span>\n                                    <\/div>\n                                                            <\/div>\n                                                    <\/div>\n                    <\/div>\n                                    <div\n                        class=\"crv__panel\"\n                        role=\"tabpanel\"\n                        id=\"crv-panel-capterra-331236\"\n                        aria-labelledby=\"crv-tab-capterra-331236\"\n                        data-platform-panel=\"capterra\"\n                        hidden                    >\n                        <h3 class=\"crv__section-heading\">\n                            Mightycall Capterra Review                        <\/h3>\n                        <div class=\"crv__hero\">\n                            <div class=\"crv__hero-content\">\n                                <div class=\"crv__hero-meta\">\n                                    <div class=\"crv__hero-avatars\">\n                                                                                <span class=\"crv__hero-avatar crv__hero-avatar--logo\" aria-hidden=\"true\">\n                                            <svg viewBox=\"0 0 25 25\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><circle cx=\"12.5\" cy=\"12.5\" r=\"12.3047\" fill=\"white\" stroke=\"#E9EAEB\" stroke-width=\"0.390625\"\/><path d=\"M4.16699 11.7108L10.3266 11.712L14.0721 11.7127V8.00208L4.16699 11.7108Z\" fill=\"#FF9D28\"\/><path d=\"M14.0728 8.00214V21.1025L18.7508 6.25L14.0728 8.00214Z\" fill=\"#68C5ED\"\/><path d=\"M14.0726 11.7129L10.3271 11.7123L14.0726 21.1026V11.7129Z\" fill=\"#044D80\"\/><path d=\"M4.16699 11.7108L11.2871 14.1214L10.3266 11.712L4.16699 11.7108Z\" fill=\"#E54747\"\/><\/svg>                                        <\/span>\n                                    <\/div>\n                                    <div class=\"crv__hero-rating\">\n                                        <span class=\"crv__hero-stars\" aria-hidden=\"true\">\n                                            <svg class=\"crv__star crv__star--hero\" viewBox=\"0 0 21 21\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M9.89161 1.66957C10.0687 1.24371 10.672 1.24371 10.8491 1.66957L12.9917 6.82103C13.0664 7.00056 13.2352 7.12322 13.4291 7.13876L18.9905 7.58462C19.4502 7.62148 19.6367 8.19522 19.2864 8.49527L15.0492 12.1249C14.9015 12.2514 14.837 12.4499 14.8821 12.639L16.1767 18.066C16.2837 18.5147 15.7956 18.8693 15.402 18.6288L10.6407 15.7206C10.4747 15.6193 10.266 15.6193 10.1001 15.7206L5.33873 18.6288C4.94512 18.8693 4.45706 18.5147 4.56408 18.066L5.85862 12.639C5.90374 12.4499 5.83925 12.2514 5.69158 12.1249L1.45435 8.49527C1.10408 8.19522 1.2905 7.62148 1.75024 7.58462L7.31168 7.13876C7.50549 7.12322 7.67433 7.00056 7.749 6.82103L9.89161 1.66957Z\" fill=\"#E9EAEB\"\/><defs><clipPath id=\"crv-star-clip-35\"><rect x=\"0\" y=\"0\" width=\"21.0000\" height=\"21\"\/><\/clipPath><\/defs><path d=\"M9.89161 1.66957C10.0687 1.24371 10.672 1.24371 10.8491 1.66957L12.9917 6.82103C13.0664 7.00056 13.2352 7.12322 13.4291 7.13876L18.9905 7.58462C19.4502 7.62148 19.6367 8.19522 19.2864 8.49527L15.0492 12.1249C14.9015 12.2514 14.837 12.4499 14.8821 12.639L16.1767 18.066C16.2837 18.5147 15.7956 18.8693 15.402 18.6288L10.6407 15.7206C10.4747 15.6193 10.266 15.6193 10.1001 15.7206L5.33873 18.6288C4.94512 18.8693 4.45706 18.5147 4.56408 18.066L5.85862 12.639C5.90374 12.4499 5.83925 12.2514 5.69158 12.1249L1.45435 8.49527C1.10408 8.19522 1.2905 7.62148 1.75024 7.58462L7.31168 7.13876C7.50549 7.12322 7.67433 7.00056 7.749 6.82103L9.89161 1.66957Z\" fill=\"#FDB022\" clip-path=\"url(#crv-star-clip-35)\"\/><\/svg><svg class=\"crv__star crv__star--hero\" viewBox=\"0 0 21 21\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M9.89161 1.66957C10.0687 1.24371 10.672 1.24371 10.8491 1.66957L12.9917 6.82103C13.0664 7.00056 13.2352 7.12322 13.4291 7.13876L18.9905 7.58462C19.4502 7.62148 19.6367 8.19522 19.2864 8.49527L15.0492 12.1249C14.9015 12.2514 14.837 12.4499 14.8821 12.639L16.1767 18.066C16.2837 18.5147 15.7956 18.8693 15.402 18.6288L10.6407 15.7206C10.4747 15.6193 10.266 15.6193 10.1001 15.7206L5.33873 18.6288C4.94512 18.8693 4.45706 18.5147 4.56408 18.066L5.85862 12.639C5.90374 12.4499 5.83925 12.2514 5.69158 12.1249L1.45435 8.49527C1.10408 8.19522 1.2905 7.62148 1.75024 7.58462L7.31168 7.13876C7.50549 7.12322 7.67433 7.00056 7.749 6.82103L9.89161 1.66957Z\" 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18.6288L10.6407 15.7206C10.4747 15.6193 10.266 15.6193 10.1001 15.7206L5.33873 18.6288C4.94512 18.8693 4.45706 18.5147 4.56408 18.066L5.85862 12.639C5.90374 12.4499 5.83925 12.2514 5.69158 12.1249L1.45435 8.49527C1.10408 8.19522 1.2905 7.62148 1.75024 7.58462L7.31168 7.13876C7.50549 7.12322 7.67433 7.00056 7.749 6.82103L9.89161 1.66957Z\" fill=\"#E9EAEB\"\/><defs><clipPath id=\"crv-star-clip-38\"><rect x=\"0\" y=\"0\" width=\"21.0000\" height=\"21\"\/><\/clipPath><\/defs><path d=\"M9.89161 1.66957C10.0687 1.24371 10.672 1.24371 10.8491 1.66957L12.9917 6.82103C13.0664 7.00056 13.2352 7.12322 13.4291 7.13876L18.9905 7.58462C19.4502 7.62148 19.6367 8.19522 19.2864 8.49527L15.0492 12.1249C14.9015 12.2514 14.837 12.4499 14.8821 12.639L16.1767 18.066C16.2837 18.5147 15.7956 18.8693 15.402 18.6288L10.6407 15.7206C10.4747 15.6193 10.266 15.6193 10.1001 15.7206L5.33873 18.6288C4.94512 18.8693 4.45706 18.5147 4.56408 18.066L5.85862 12.639C5.90374 12.4499 5.83925 12.2514 5.69158 12.1249L1.45435 8.49527C1.10408 8.19522 1.2905 7.62148 1.75024 7.58462L7.31168 7.13876C7.50549 7.12322 7.67433 7.00056 7.749 6.82103L9.89161 1.66957Z\" fill=\"#FDB022\" clip-path=\"url(#crv-star-clip-38)\"\/><\/svg><svg class=\"crv__star crv__star--hero\" viewBox=\"0 0 21 21\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M9.89161 1.66957C10.0687 1.24371 10.672 1.24371 10.8491 1.66957L12.9917 6.82103C13.0664 7.00056 13.2352 7.12322 13.4291 7.13876L18.9905 7.58462C19.4502 7.62148 19.6367 8.19522 19.2864 8.49527L15.0492 12.1249C14.9015 12.2514 14.837 12.4499 14.8821 12.639L16.1767 18.066C16.2837 18.5147 15.7956 18.8693 15.402 18.6288L10.6407 15.7206C10.4747 15.6193 10.266 15.6193 10.1001 15.7206L5.33873 18.6288C4.94512 18.8693 4.45706 18.5147 4.56408 18.066L5.85862 12.639C5.90374 12.4499 5.83925 12.2514 5.69158 12.1249L1.45435 8.49527C1.10408 8.19522 1.2905 7.62148 1.75024 7.58462L7.31168 7.13876C7.50549 7.12322 7.67433 7.00056 7.749 6.82103L9.89161 1.66957Z\" fill=\"#E9EAEB\"\/><defs><clipPath id=\"crv-star-clip-39\"><rect x=\"0\" y=\"0\" width=\"0.0000\" height=\"21\"\/><\/clipPath><\/defs><path d=\"M9.89161 1.66957C10.0687 1.24371 10.672 1.24371 10.8491 1.66957L12.9917 6.82103C13.0664 7.00056 13.2352 7.12322 13.4291 7.13876L18.9905 7.58462C19.4502 7.62148 19.6367 8.19522 19.2864 8.49527L15.0492 12.1249C14.9015 12.2514 14.837 12.4499 14.8821 12.639L16.1767 18.066C16.2837 18.5147 15.7956 18.8693 15.402 18.6288L10.6407 15.7206C10.4747 15.6193 10.266 15.6193 10.1001 15.7206L5.33873 18.6288C4.94512 18.8693 4.45706 18.5147 4.56408 18.066L5.85862 12.639C5.90374 12.4499 5.83925 12.2514 5.69158 12.1249L1.45435 8.49527C1.10408 8.19522 1.2905 7.62148 1.75024 7.58462L7.31168 7.13876C7.50549 7.12322 7.67433 7.00056 7.749 6.82103L9.89161 1.66957Z\" fill=\"#FDB022\" clip-path=\"url(#crv-star-clip-39)\"\/><\/svg>                                        <\/span>\n                                        <span class=\"crv__hero-from\">\n                                            from 95 reviews                                        <\/span>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"crv__hero-score-block\">\n                                    <span class=\"crv__hero-score\">\n                                        3,8\/5                                    <\/span>\n                                    <span class=\"crv__hero-caption\">\n                                        Mightycall Capterra rating                                    <\/span>\n                                <\/div>\n                            <\/div>\n                                                        <div class=\"crv__breakdown\" aria-label=\"Star rating breakdown\">\n                                                                    <div class=\"crv__row\">\n                                        <span class=\"crv__row-label\">\n                                            5 stars                                        <\/span>\n                                        <span class=\"crv__row-bar\">\n                                            <span class=\"crv__row-bar-track\">\n                                                <span class=\"crv__row-bar-fill\" style=\"width: 41%;\"><\/span>\n                                            <\/span>\n                                        <\/span>\n                                        <span class=\"crv__row-pct\">\n                                            41%                                        <\/span>\n                                    <\/div>\n                                                                    <div class=\"crv__row\">\n                                        <span class=\"crv__row-label\">\n                                            4 stars                                        <\/span>\n                                        <span class=\"crv__row-bar\">\n                                            <span class=\"crv__row-bar-track\">\n                                                <span class=\"crv__row-bar-fill\" style=\"width: 28%;\"><\/span>\n                                            <\/span>\n                                        <\/span>\n                                        <span class=\"crv__row-pct\">\n                                            28%                                        <\/span>\n                                    <\/div>\n                                                                    <div class=\"crv__row\">\n                                        <span class=\"crv__row-label\">\n                                            3 stars                                        <\/span>\n                                        <span class=\"crv__row-bar\">\n                                            <span class=\"crv__row-bar-track\">\n                                                <span class=\"crv__row-bar-fill\" style=\"width: 12%;\"><\/span>\n                                            <\/span>\n                                        <\/span>\n                                        <span class=\"crv__row-pct\">\n                                            12%                                        <\/span>\n                                    <\/div>\n                                                                    <div class=\"crv__row\">\n                                        <span class=\"crv__row-label\">\n                                            2 stars                                        <\/span>\n                                        <span class=\"crv__row-bar\">\n                                            <span class=\"crv__row-bar-track\">\n                                                <span class=\"crv__row-bar-fill\" style=\"width: 7%;\"><\/span>\n                                            <\/span>\n                                        <\/span>\n                                        <span class=\"crv__row-pct\">\n                                            7%                                        <\/span>\n                                    <\/div>\n                                                                    <div class=\"crv__row\">\n                                        <span class=\"crv__row-label\">\n                                            1 star                                        <\/span>\n                                        <span class=\"crv__row-bar\">\n                                            <span class=\"crv__row-bar-track\">\n                                                <span class=\"crv__row-bar-fill\" style=\"width: 12%;\"><\/span>\n                                            <\/span>\n                                        <\/span>\n                                        <span class=\"crv__row-pct\">\n                                            12%                                        <\/span>\n                                    <\/div>\n                                                            <\/div>\n                                                    <\/div>\n                    <\/div>\n                                    <div\n                        class=\"crv__panel\"\n                        role=\"tabpanel\"\n                        id=\"crv-panel-trustpilot-331236\"\n                        aria-labelledby=\"crv-tab-trustpilot-331236\"\n                        data-platform-panel=\"trustpilot\"\n                        hidden                    >\n                        <h3 class=\"crv__section-heading\">\n                            Mightycall Trustpilot Review                        <\/h3>\n                        <div class=\"crv__hero\">\n                            <div class=\"crv__hero-content\">\n                                <div class=\"crv__hero-meta\">\n                                    <div class=\"crv__hero-avatars\">\n                                                                                <span class=\"crv__hero-avatar crv__hero-avatar--logo\" aria-hidden=\"true\">\n                                            <svg viewBox=\"0 0 25 25\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><circle cx=\"12.5\" cy=\"12.5\" r=\"12.5\" fill=\"#191919\"\/><path d=\"M22.0831 9.62153H15.0872L12.9263 2.96326L10.7586 9.62153L3.7627 9.61478L9.4283 13.734L7.26065 20.3855L12.9263 16.2731L18.5851 20.3855L16.4242 13.734L22.0831 9.62153Z\" fill=\"#00B67A\"\/><path d=\"M16.9109 15.2398L16.4247 13.7339L12.9268 16.273L16.9109 15.2398Z\" fill=\"#005128\"\/><\/svg>                                        <\/span>\n                                    <\/div>\n                                    <div class=\"crv__hero-rating\">\n                                        <span class=\"crv__hero-stars\" aria-hidden=\"true\">\n                                            <svg class=\"crv__star crv__star--hero\" viewBox=\"0 0 21 21\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M9.89161 1.66957C10.0687 1.24371 10.672 1.24371 10.8491 1.66957L12.9917 6.82103C13.0664 7.00056 13.2352 7.12322 13.4291 7.13876L18.9905 7.58462C19.4502 7.62148 19.6367 8.19522 19.2864 8.49527L15.0492 12.1249C14.9015 12.2514 14.837 12.4499 14.8821 12.639L16.1767 18.066C16.2837 18.5147 15.7956 18.8693 15.402 18.6288L10.6407 15.7206C10.4747 15.6193 10.266 15.6193 10.1001 15.7206L5.33873 18.6288C4.94512 18.8693 4.45706 18.5147 4.56408 18.066L5.85862 12.639C5.90374 12.4499 5.83925 12.2514 5.69158 12.1249L1.45435 8.49527C1.10408 8.19522 1.2905 7.62148 1.75024 7.58462L7.31168 7.13876C7.50549 7.12322 7.67433 7.00056 7.749 6.82103L9.89161 1.66957Z\" fill=\"#E9EAEB\"\/><defs><clipPath id=\"crv-star-clip-40\"><rect x=\"0\" y=\"0\" width=\"21.0000\" height=\"21\"\/><\/clipPath><\/defs><path d=\"M9.89161 1.66957C10.0687 1.24371 10.672 1.24371 10.8491 1.66957L12.9917 6.82103C13.0664 7.00056 13.2352 7.12322 13.4291 7.13876L18.9905 7.58462C19.4502 7.62148 19.6367 8.19522 19.2864 8.49527L15.0492 12.1249C14.9015 12.2514 14.837 12.4499 14.8821 12.639L16.1767 18.066C16.2837 18.5147 15.7956 18.8693 15.402 18.6288L10.6407 15.7206C10.4747 15.6193 10.266 15.6193 10.1001 15.7206L5.33873 18.6288C4.94512 18.8693 4.45706 18.5147 4.56408 18.066L5.85862 12.639C5.90374 12.4499 5.83925 12.2514 5.69158 12.1249L1.45435 8.49527C1.10408 8.19522 1.2905 7.62148 1.75024 7.58462L7.31168 7.13876C7.50549 7.12322 7.67433 7.00056 7.749 6.82103L9.89161 1.66957Z\" fill=\"#FDB022\" clip-path=\"url(#crv-star-clip-40)\"\/><\/svg><svg class=\"crv__star crv__star--hero\" viewBox=\"0 0 21 21\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M9.89161 1.66957C10.0687 1.24371 10.672 1.24371 10.8491 1.66957L12.9917 6.82103C13.0664 7.00056 13.2352 7.12322 13.4291 7.13876L18.9905 7.58462C19.4502 7.62148 19.6367 8.19522 19.2864 8.49527L15.0492 12.1249C14.9015 12.2514 14.837 12.4499 14.8821 12.639L16.1767 18.066C16.2837 18.5147 15.7956 18.8693 15.402 18.6288L10.6407 15.7206C10.4747 15.6193 10.266 15.6193 10.1001 15.7206L5.33873 18.6288C4.94512 18.8693 4.45706 18.5147 4.56408 18.066L5.85862 12.639C5.90374 12.4499 5.83925 12.2514 5.69158 12.1249L1.45435 8.49527C1.10408 8.19522 1.2905 7.62148 1.75024 7.58462L7.31168 7.13876C7.50549 7.12322 7.67433 7.00056 7.749 6.82103L9.89161 1.66957Z\" fill=\"#E9EAEB\"\/><defs><clipPath id=\"crv-star-clip-41\"><rect x=\"0\" y=\"0\" width=\"21.0000\" height=\"21\"\/><\/clipPath><\/defs><path d=\"M9.89161 1.66957C10.0687 1.24371 10.672 1.24371 10.8491 1.66957L12.9917 6.82103C13.0664 7.00056 13.2352 7.12322 13.4291 7.13876L18.9905 7.58462C19.4502 7.62148 19.6367 8.19522 19.2864 8.49527L15.0492 12.1249C14.9015 12.2514 14.837 12.4499 14.8821 12.639L16.1767 18.066C16.2837 18.5147 15.7956 18.8693 15.402 18.6288L10.6407 15.7206C10.4747 15.6193 10.266 15.6193 10.1001 15.7206L5.33873 18.6288C4.94512 18.8693 4.45706 18.5147 4.56408 18.066L5.85862 12.639C5.90374 12.4499 5.83925 12.2514 5.69158 12.1249L1.45435 8.49527C1.10408 8.19522 1.2905 7.62148 1.75024 7.58462L7.31168 7.13876C7.50549 7.12322 7.67433 7.00056 7.749 6.82103L9.89161 1.66957Z\" fill=\"#FDB022\" clip-path=\"url(#crv-star-clip-41)\"\/><\/svg><svg class=\"crv__star crv__star--hero\" viewBox=\"0 0 21 21\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M9.89161 1.66957C10.0687 1.24371 10.672 1.24371 10.8491 1.66957L12.9917 6.82103C13.0664 7.00056 13.2352 7.12322 13.4291 7.13876L18.9905 7.58462C19.4502 7.62148 19.6367 8.19522 19.2864 8.49527L15.0492 12.1249C14.9015 12.2514 14.837 12.4499 14.8821 12.639L16.1767 18.066C16.2837 18.5147 15.7956 18.8693 15.402 18.6288L10.6407 15.7206C10.4747 15.6193 10.266 15.6193 10.1001 15.7206L5.33873 18.6288C4.94512 18.8693 4.45706 18.5147 4.56408 18.066L5.85862 12.639C5.90374 12.4499 5.83925 12.2514 5.69158 12.1249L1.45435 8.49527C1.10408 8.19522 1.2905 7.62148 1.75024 7.58462L7.31168 7.13876C7.50549 7.12322 7.67433 7.00056 7.749 6.82103L9.89161 1.66957Z\" fill=\"#E9EAEB\"\/><defs><clipPath id=\"crv-star-clip-42\"><rect x=\"0\" y=\"0\" width=\"10.5000\" height=\"21\"\/><\/clipPath><\/defs><path d=\"M9.89161 1.66957C10.0687 1.24371 10.672 1.24371 10.8491 1.66957L12.9917 6.82103C13.0664 7.00056 13.2352 7.12322 13.4291 7.13876L18.9905 7.58462C19.4502 7.62148 19.6367 8.19522 19.2864 8.49527L15.0492 12.1249C14.9015 12.2514 14.837 12.4499 14.8821 12.639L16.1767 18.066C16.2837 18.5147 15.7956 18.8693 15.402 18.6288L10.6407 15.7206C10.4747 15.6193 10.266 15.6193 10.1001 15.7206L5.33873 18.6288C4.94512 18.8693 4.45706 18.5147 4.56408 18.066L5.85862 12.639C5.90374 12.4499 5.83925 12.2514 5.69158 12.1249L1.45435 8.49527C1.10408 8.19522 1.2905 7.62148 1.75024 7.58462L7.31168 7.13876C7.50549 7.12322 7.67433 7.00056 7.749 6.82103L9.89161 1.66957Z\" fill=\"#FDB022\" clip-path=\"url(#crv-star-clip-42)\"\/><\/svg><svg class=\"crv__star crv__star--hero\" viewBox=\"0 0 21 21\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M9.89161 1.66957C10.0687 1.24371 10.672 1.24371 10.8491 1.66957L12.9917 6.82103C13.0664 7.00056 13.2352 7.12322 13.4291 7.13876L18.9905 7.58462C19.4502 7.62148 19.6367 8.19522 19.2864 8.49527L15.0492 12.1249C14.9015 12.2514 14.837 12.4499 14.8821 12.639L16.1767 18.066C16.2837 18.5147 15.7956 18.8693 15.402 18.6288L10.6407 15.7206C10.4747 15.6193 10.266 15.6193 10.1001 15.7206L5.33873 18.6288C4.94512 18.8693 4.45706 18.5147 4.56408 18.066L5.85862 12.639C5.90374 12.4499 5.83925 12.2514 5.69158 12.1249L1.45435 8.49527C1.10408 8.19522 1.2905 7.62148 1.75024 7.58462L7.31168 7.13876C7.50549 7.12322 7.67433 7.00056 7.749 6.82103L9.89161 1.66957Z\" fill=\"#E9EAEB\"\/><defs><clipPath id=\"crv-star-clip-43\"><rect x=\"0\" y=\"0\" width=\"0.0000\" height=\"21\"\/><\/clipPath><\/defs><path d=\"M9.89161 1.66957C10.0687 1.24371 10.672 1.24371 10.8491 1.66957L12.9917 6.82103C13.0664 7.00056 13.2352 7.12322 13.4291 7.13876L18.9905 7.58462C19.4502 7.62148 19.6367 8.19522 19.2864 8.49527L15.0492 12.1249C14.9015 12.2514 14.837 12.4499 14.8821 12.639L16.1767 18.066C16.2837 18.5147 15.7956 18.8693 15.402 18.6288L10.6407 15.7206C10.4747 15.6193 10.266 15.6193 10.1001 15.7206L5.33873 18.6288C4.94512 18.8693 4.45706 18.5147 4.56408 18.066L5.85862 12.639C5.90374 12.4499 5.83925 12.2514 5.69158 12.1249L1.45435 8.49527C1.10408 8.19522 1.2905 7.62148 1.75024 7.58462L7.31168 7.13876C7.50549 7.12322 7.67433 7.00056 7.749 6.82103L9.89161 1.66957Z\" fill=\"#FDB022\" clip-path=\"url(#crv-star-clip-43)\"\/><\/svg><svg class=\"crv__star crv__star--hero\" viewBox=\"0 0 21 21\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M9.89161 1.66957C10.0687 1.24371 10.672 1.24371 10.8491 1.66957L12.9917 6.82103C13.0664 7.00056 13.2352 7.12322 13.4291 7.13876L18.9905 7.58462C19.4502 7.62148 19.6367 8.19522 19.2864 8.49527L15.0492 12.1249C14.9015 12.2514 14.837 12.4499 14.8821 12.639L16.1767 18.066C16.2837 18.5147 15.7956 18.8693 15.402 18.6288L10.6407 15.7206C10.4747 15.6193 10.266 15.6193 10.1001 15.7206L5.33873 18.6288C4.94512 18.8693 4.45706 18.5147 4.56408 18.066L5.85862 12.639C5.90374 12.4499 5.83925 12.2514 5.69158 12.1249L1.45435 8.49527C1.10408 8.19522 1.2905 7.62148 1.75024 7.58462L7.31168 7.13876C7.50549 7.12322 7.67433 7.00056 7.749 6.82103L9.89161 1.66957Z\" fill=\"#E9EAEB\"\/><defs><clipPath id=\"crv-star-clip-44\"><rect x=\"0\" y=\"0\" width=\"0.0000\" height=\"21\"\/><\/clipPath><\/defs><path d=\"M9.89161 1.66957C10.0687 1.24371 10.672 1.24371 10.8491 1.66957L12.9917 6.82103C13.0664 7.00056 13.2352 7.12322 13.4291 7.13876L18.9905 7.58462C19.4502 7.62148 19.6367 8.19522 19.2864 8.49527L15.0492 12.1249C14.9015 12.2514 14.837 12.4499 14.8821 12.639L16.1767 18.066C16.2837 18.5147 15.7956 18.8693 15.402 18.6288L10.6407 15.7206C10.4747 15.6193 10.266 15.6193 10.1001 15.7206L5.33873 18.6288C4.94512 18.8693 4.45706 18.5147 4.56408 18.066L5.85862 12.639C5.90374 12.4499 5.83925 12.2514 5.69158 12.1249L1.45435 8.49527C1.10408 8.19522 1.2905 7.62148 1.75024 7.58462L7.31168 7.13876C7.50549 7.12322 7.67433 7.00056 7.749 6.82103L9.89161 1.66957Z\" fill=\"#FDB022\" clip-path=\"url(#crv-star-clip-44)\"\/><\/svg>                                        <\/span>\n                                        <span class=\"crv__hero-from\">\n                                            from 172 reviews                                        <\/span>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"crv__hero-score-block\">\n                                    <span class=\"crv__hero-score\">\n                                        2,7\/5                                    <\/span>\n                                    <span class=\"crv__hero-caption\">\n                                        Mightycall Trustpilot rating                                    <\/span>\n                                <\/div>\n                            <\/div>\n                                                        <div class=\"crv__breakdown\" aria-label=\"Star rating breakdown\">\n                                                                    <div class=\"crv__row\">\n                                        <span class=\"crv__row-label\">\n                                            5 stars                                        <\/span>\n                                        <span class=\"crv__row-bar\">\n                                            <span class=\"crv__row-bar-track\">\n                                                <span class=\"crv__row-bar-fill\" style=\"width: 71%;\"><\/span>\n                                            <\/span>\n                                        <\/span>\n                                        <span class=\"crv__row-pct\">\n                                            71%                                        <\/span>\n                                    <\/div>\n                                                                    <div class=\"crv__row\">\n                                        <span class=\"crv__row-label\">\n                                            4 stars                                        <\/span>\n                                        <span class=\"crv__row-bar\">\n                                            <span class=\"crv__row-bar-track\">\n                                                <span class=\"crv__row-bar-fill\" style=\"width: 6%;\"><\/span>\n                                            <\/span>\n                                        <\/span>\n                                        <span class=\"crv__row-pct\">\n                                            6%                                        <\/span>\n                                    <\/div>\n                                                                    <div class=\"crv__row\">\n                                        <span class=\"crv__row-label\">\n                                            3 stars                                        <\/span>\n                                        <span class=\"crv__row-bar\">\n                                            <span class=\"crv__row-bar-track\">\n                                                <span class=\"crv__row-bar-fill\" style=\"width: 1%;\"><\/span>\n                                            <\/span>\n                                        <\/span>\n                                        <span class=\"crv__row-pct\">\n                                            1%                                        <\/span>\n                                    <\/div>\n                                                                    <div class=\"crv__row\">\n                                        <span class=\"crv__row-label\">\n                                            2 stars                                        <\/span>\n                                        <span class=\"crv__row-bar\">\n                                            <span class=\"crv__row-bar-track\">\n                                                <span class=\"crv__row-bar-fill\" style=\"width: 5%;\"><\/span>\n                                            <\/span>\n                                        <\/span>\n                                        <span class=\"crv__row-pct\">\n                                            5%                                        <\/span>\n                                    <\/div>\n                                                                    <div class=\"crv__row\">\n                                        <span class=\"crv__row-label\">\n                                            1 star                                        <\/span>\n                                        <span class=\"crv__row-bar\">\n                                            <span class=\"crv__row-bar-track\">\n                                                <span class=\"crv__row-bar-fill\" style=\"width: 17%;\"><\/span>\n                                            <\/span>\n                                        <\/span>\n                                        <span class=\"crv__row-pct\">\n                                            17%                                        <\/span>\n                                    <\/div>\n                                                            <\/div>\n                                                    <\/div>\n                    <\/div>\n                                    <div\n                        class=\"crv__panel\"\n                        role=\"tabpanel\"\n                        id=\"crv-panel-getapp-331236\"\n                        aria-labelledby=\"crv-tab-getapp-331236\"\n                        data-platform-panel=\"getapp\"\n                        hidden                    >\n                        <h3 class=\"crv__section-heading\">\n                            Mightycall GetApp Review                        <\/h3>\n                        <div class=\"crv__hero\">\n                            <div class=\"crv__hero-content\">\n                                <div class=\"crv__hero-meta\">\n                                    <div class=\"crv__hero-avatars\">\n                                                                                <span class=\"crv__hero-avatar crv__hero-avatar--logo\" aria-hidden=\"true\">\n                                            <svg viewBox=\"0 0 25 25\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><circle cx=\"12.5\" cy=\"12.5\" r=\"12.2396\" fill=\"white\" stroke=\"#E9EAEB\" stroke-width=\"0.520833\"\/><path d=\"M21.5454 12.093L16.8149 7.36255C16.7329 7.28052 16.6509 7.25317 16.5415 7.25317C16.4321 7.25317 16.3228 7.30786 16.2681 7.36255L15.3384 8.29224L19.1392 12.093C19.2212 12.175 19.2485 12.2571 19.2485 12.3665C19.2485 12.4758 19.1938 12.5852 19.1392 12.6399L15.2017 16.5774L16.1313 17.5071C16.2134 17.5891 16.2954 17.6165 16.4048 17.6165C16.5142 17.6165 16.6235 17.5618 16.6782 17.5071L21.5181 12.6399C21.6001 12.5579 21.6274 12.4758 21.6274 12.3665C21.6821 12.2844 21.6274 12.175 21.5454 12.093Z\" fill=\"#2CB5B4\"\/><path d=\"M7.70942 12.202L11.018 8.92078L9.81489 7.71766L9.45942 7.36219C9.43207 7.36219 9.37739 7.3075 9.3227 7.28016C9.26801 7.25281 9.21332 7.28016 9.15864 7.28016C9.10395 7.28016 9.04926 7.28016 8.99457 7.28016C8.93989 7.28016 8.91254 7.33485 8.85786 7.36219L4.04536 12.202C4.04536 12.2294 3.99067 12.2841 3.96332 12.3388C3.93598 12.3934 3.96332 12.4481 3.96332 12.5028C3.96332 12.5575 3.96332 12.6122 3.96332 12.6669C3.96332 12.7216 4.01801 12.7489 4.04536 12.8036L8.77582 17.5067C8.80317 17.5067 8.85786 17.5614 8.91254 17.5888C8.96723 17.6161 9.02192 17.5888 9.07661 17.5888C9.13129 17.5888 9.18598 17.5888 9.24067 17.5888C9.29536 17.5888 9.3227 17.5341 9.37739 17.5067L9.73286 17.1513L10.936 15.9481L7.70942 12.7763C7.68207 12.7489 7.65473 12.6942 7.62739 12.6395C7.60004 12.5848 7.60004 12.5302 7.60004 12.4755C7.60004 12.4208 7.60004 12.3661 7.62739 12.3114C7.62739 12.3114 7.68207 12.2567 7.70942 12.202Z\" fill=\"#87EFEF\"\/><path d=\"M13.479 7.69031L13.1509 7.36219C13.1509 7.36219 13.0688 7.3075 13.0142 7.28016C12.9595 7.25281 12.9048 7.28016 12.8501 7.28016C12.7954 7.28016 12.7407 7.28016 12.686 7.28016C12.6313 7.28016 12.604 7.33485 12.5493 7.36219L11.6196 8.29188L12.2485 8.92078L13.4517 10.1239L14.6548 8.92078L13.479 7.69031Z\" fill=\"#41E3E2\"\/><path d=\"M13.3696 14.7452L12.1665 15.9484L11.5376 16.5773L12.4673 17.507C12.4673 17.507 12.5493 17.5616 12.604 17.589C12.6587 17.6163 12.7134 17.589 12.7681 17.589C12.8228 17.589 12.8774 17.589 12.9321 17.589C12.9868 17.589 13.0142 17.5343 13.0688 17.507L13.4243 17.1515L14.6274 15.9484L13.3696 14.7452Z\" fill=\"#41E3E2\"\/><path d=\"M15.4473 12.0928C15.5293 12.1748 15.5566 12.2568 15.5566 12.3662C15.5566 12.4756 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fill=\"#4FBCC1\"\/><\/svg>                                        <\/span>\n                                    <\/div>\n                                    <div class=\"crv__hero-rating\">\n                                        <span class=\"crv__hero-stars\" aria-hidden=\"true\">\n                                            <svg class=\"crv__star crv__star--hero\" viewBox=\"0 0 21 21\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M9.89161 1.66957C10.0687 1.24371 10.672 1.24371 10.8491 1.66957L12.9917 6.82103C13.0664 7.00056 13.2352 7.12322 13.4291 7.13876L18.9905 7.58462C19.4502 7.62148 19.6367 8.19522 19.2864 8.49527L15.0492 12.1249C14.9015 12.2514 14.837 12.4499 14.8821 12.639L16.1767 18.066C16.2837 18.5147 15.7956 18.8693 15.402 18.6288L10.6407 15.7206C10.4747 15.6193 10.266 15.6193 10.1001 15.7206L5.33873 18.6288C4.94512 18.8693 4.45706 18.5147 4.56408 18.066L5.85862 12.639C5.90374 12.4499 5.83925 12.2514 5.69158 12.1249L1.45435 8.49527C1.10408 8.19522 1.2905 7.62148 1.75024 7.58462L7.31168 7.13876C7.50549 7.12322 7.67433 7.00056 7.749 6.82103L9.89161 1.66957Z\" fill=\"#E9EAEB\"\/><defs><clipPath id=\"crv-star-clip-45\"><rect x=\"0\" y=\"0\" width=\"21.0000\" height=\"21\"\/><\/clipPath><\/defs><path d=\"M9.89161 1.66957C10.0687 1.24371 10.672 1.24371 10.8491 1.66957L12.9917 6.82103C13.0664 7.00056 13.2352 7.12322 13.4291 7.13876L18.9905 7.58462C19.4502 7.62148 19.6367 8.19522 19.2864 8.49527L15.0492 12.1249C14.9015 12.2514 14.837 12.4499 14.8821 12.639L16.1767 18.066C16.2837 18.5147 15.7956 18.8693 15.402 18.6288L10.6407 15.7206C10.4747 15.6193 10.266 15.6193 10.1001 15.7206L5.33873 18.6288C4.94512 18.8693 4.45706 18.5147 4.56408 18.066L5.85862 12.639C5.90374 12.4499 5.83925 12.2514 5.69158 12.1249L1.45435 8.49527C1.10408 8.19522 1.2905 7.62148 1.75024 7.58462L7.31168 7.13876C7.50549 7.12322 7.67433 7.00056 7.749 6.82103L9.89161 1.66957Z\" fill=\"#FDB022\" clip-path=\"url(#crv-star-clip-45)\"\/><\/svg><svg class=\"crv__star crv__star--hero\" viewBox=\"0 0 21 21\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M9.89161 1.66957C10.0687 1.24371 10.672 1.24371 10.8491 1.66957L12.9917 6.82103C13.0664 7.00056 13.2352 7.12322 13.4291 7.13876L18.9905 7.58462C19.4502 7.62148 19.6367 8.19522 19.2864 8.49527L15.0492 12.1249C14.9015 12.2514 14.837 12.4499 14.8821 12.639L16.1767 18.066C16.2837 18.5147 15.7956 18.8693 15.402 18.6288L10.6407 15.7206C10.4747 15.6193 10.266 15.6193 10.1001 15.7206L5.33873 18.6288C4.94512 18.8693 4.45706 18.5147 4.56408 18.066L5.85862 12.639C5.90374 12.4499 5.83925 12.2514 5.69158 12.1249L1.45435 8.49527C1.10408 8.19522 1.2905 7.62148 1.75024 7.58462L7.31168 7.13876C7.50549 7.12322 7.67433 7.00056 7.749 6.82103L9.89161 1.66957Z\" fill=\"#E9EAEB\"\/><defs><clipPath id=\"crv-star-clip-46\"><rect x=\"0\" y=\"0\" width=\"21.0000\" height=\"21\"\/><\/clipPath><\/defs><path d=\"M9.89161 1.66957C10.0687 1.24371 10.672 1.24371 10.8491 1.66957L12.9917 6.82103C13.0664 7.00056 13.2352 7.12322 13.4291 7.13876L18.9905 7.58462C19.4502 7.62148 19.6367 8.19522 19.2864 8.49527L15.0492 12.1249C14.9015 12.2514 14.837 12.4499 14.8821 12.639L16.1767 18.066C16.2837 18.5147 15.7956 18.8693 15.402 18.6288L10.6407 15.7206C10.4747 15.6193 10.266 15.6193 10.1001 15.7206L5.33873 18.6288C4.94512 18.8693 4.45706 18.5147 4.56408 18.066L5.85862 12.639C5.90374 12.4499 5.83925 12.2514 5.69158 12.1249L1.45435 8.49527C1.10408 8.19522 1.2905 7.62148 1.75024 7.58462L7.31168 7.13876C7.50549 7.12322 7.67433 7.00056 7.749 6.82103L9.89161 1.66957Z\" fill=\"#FDB022\" clip-path=\"url(#crv-star-clip-46)\"\/><\/svg><svg class=\"crv__star crv__star--hero\" viewBox=\"0 0 21 21\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M9.89161 1.66957C10.0687 1.24371 10.672 1.24371 10.8491 1.66957L12.9917 6.82103C13.0664 7.00056 13.2352 7.12322 13.4291 7.13876L18.9905 7.58462C19.4502 7.62148 19.6367 8.19522 19.2864 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18.6288C4.94512 18.8693 4.45706 18.5147 4.56408 18.066L5.85862 12.639C5.90374 12.4499 5.83925 12.2514 5.69158 12.1249L1.45435 8.49527C1.10408 8.19522 1.2905 7.62148 1.75024 7.58462L7.31168 7.13876C7.50549 7.12322 7.67433 7.00056 7.749 6.82103L9.89161 1.66957Z\" fill=\"#FDB022\" clip-path=\"url(#crv-star-clip-47)\"\/><\/svg><svg class=\"crv__star crv__star--hero\" viewBox=\"0 0 21 21\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M9.89161 1.66957C10.0687 1.24371 10.672 1.24371 10.8491 1.66957L12.9917 6.82103C13.0664 7.00056 13.2352 7.12322 13.4291 7.13876L18.9905 7.58462C19.4502 7.62148 19.6367 8.19522 19.2864 8.49527L15.0492 12.1249C14.9015 12.2514 14.837 12.4499 14.8821 12.639L16.1767 18.066C16.2837 18.5147 15.7956 18.8693 15.402 18.6288L10.6407 15.7206C10.4747 15.6193 10.266 15.6193 10.1001 15.7206L5.33873 18.6288C4.94512 18.8693 4.45706 18.5147 4.56408 18.066L5.85862 12.639C5.90374 12.4499 5.83925 12.2514 5.69158 12.1249L1.45435 8.49527C1.10408 8.19522 1.2905 7.62148 1.75024 7.58462L7.31168 7.13876C7.50549 7.12322 7.67433 7.00056 7.749 6.82103L9.89161 1.66957Z\" fill=\"#E9EAEB\"\/><defs><clipPath id=\"crv-star-clip-48\"><rect x=\"0\" y=\"0\" width=\"21.0000\" height=\"21\"\/><\/clipPath><\/defs><path d=\"M9.89161 1.66957C10.0687 1.24371 10.672 1.24371 10.8491 1.66957L12.9917 6.82103C13.0664 7.00056 13.2352 7.12322 13.4291 7.13876L18.9905 7.58462C19.4502 7.62148 19.6367 8.19522 19.2864 8.49527L15.0492 12.1249C14.9015 12.2514 14.837 12.4499 14.8821 12.639L16.1767 18.066C16.2837 18.5147 15.7956 18.8693 15.402 18.6288L10.6407 15.7206C10.4747 15.6193 10.266 15.6193 10.1001 15.7206L5.33873 18.6288C4.94512 18.8693 4.45706 18.5147 4.56408 18.066L5.85862 12.639C5.90374 12.4499 5.83925 12.2514 5.69158 12.1249L1.45435 8.49527C1.10408 8.19522 1.2905 7.62148 1.75024 7.58462L7.31168 7.13876C7.50549 7.12322 7.67433 7.00056 7.749 6.82103L9.89161 1.66957Z\" fill=\"#FDB022\" clip-path=\"url(#crv-star-clip-48)\"\/><\/svg><svg class=\"crv__star crv__star--hero\" viewBox=\"0 0 21 21\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M9.89161 1.66957C10.0687 1.24371 10.672 1.24371 10.8491 1.66957L12.9917 6.82103C13.0664 7.00056 13.2352 7.12322 13.4291 7.13876L18.9905 7.58462C19.4502 7.62148 19.6367 8.19522 19.2864 8.49527L15.0492 12.1249C14.9015 12.2514 14.837 12.4499 14.8821 12.639L16.1767 18.066C16.2837 18.5147 15.7956 18.8693 15.402 18.6288L10.6407 15.7206C10.4747 15.6193 10.266 15.6193 10.1001 15.7206L5.33873 18.6288C4.94512 18.8693 4.45706 18.5147 4.56408 18.066L5.85862 12.639C5.90374 12.4499 5.83925 12.2514 5.69158 12.1249L1.45435 8.49527C1.10408 8.19522 1.2905 7.62148 1.75024 7.58462L7.31168 7.13876C7.50549 7.12322 7.67433 7.00056 7.749 6.82103L9.89161 1.66957Z\" fill=\"#E9EAEB\"\/><defs><clipPath id=\"crv-star-clip-49\"><rect x=\"0\" y=\"0\" width=\"0.0000\" height=\"21\"\/><\/clipPath><\/defs><path d=\"M9.89161 1.66957C10.0687 1.24371 10.672 1.24371 10.8491 1.66957L12.9917 6.82103C13.0664 7.00056 13.2352 7.12322 13.4291 7.13876L18.9905 7.58462C19.4502 7.62148 19.6367 8.19522 19.2864 8.49527L15.0492 12.1249C14.9015 12.2514 14.837 12.4499 14.8821 12.639L16.1767 18.066C16.2837 18.5147 15.7956 18.8693 15.402 18.6288L10.6407 15.7206C10.4747 15.6193 10.266 15.6193 10.1001 15.7206L5.33873 18.6288C4.94512 18.8693 4.45706 18.5147 4.56408 18.066L5.85862 12.639C5.90374 12.4499 5.83925 12.2514 5.69158 12.1249L1.45435 8.49527C1.10408 8.19522 1.2905 7.62148 1.75024 7.58462L7.31168 7.13876C7.50549 7.12322 7.67433 7.00056 7.749 6.82103L9.89161 1.66957Z\" fill=\"#FDB022\" clip-path=\"url(#crv-star-clip-49)\"\/><\/svg>                                        <\/span>\n                                        <span class=\"crv__hero-from\">\n                                            from 95 reviews                                        <\/span>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"crv__hero-score-block\">\n                                    <span class=\"crv__hero-score\">\n                                        3,8\/5                                    <\/span>\n                                    <span class=\"crv__hero-caption\">\n                                        Mightycall GetApp rating                                    <\/span>\n                                <\/div>\n                            <\/div>\n                                                        <div class=\"crv__breakdown\" aria-label=\"Star rating breakdown\">\n                                                                    <div class=\"crv__row\">\n                                        <span class=\"crv__row-label\">\n                                            5 stars                                        <\/span>\n                                        <span class=\"crv__row-bar\">\n                                            <span class=\"crv__row-bar-track\">\n                                                <span class=\"crv__row-bar-fill\" style=\"width: 41%;\"><\/span>\n                                            <\/span>\n                                        <\/span>\n                                        <span class=\"crv__row-pct\">\n                                            41%                                        <\/span>\n                                    <\/div>\n                                                                    <div class=\"crv__row\">\n                                        <span class=\"crv__row-label\">\n                                            4 stars                                        <\/span>\n                                        <span class=\"crv__row-bar\">\n                                            <span class=\"crv__row-bar-track\">\n                                                <span class=\"crv__row-bar-fill\" style=\"width: 28%;\"><\/span>\n                                            <\/span>\n                                        <\/span>\n                                        <span class=\"crv__row-pct\">\n                                            28%                                        <\/span>\n                                    <\/div>\n                                                                    <div class=\"crv__row\">\n                                        <span class=\"crv__row-label\">\n                                            3 stars                                        <\/span>\n                                        <span class=\"crv__row-bar\">\n                                            <span class=\"crv__row-bar-track\">\n                                                <span class=\"crv__row-bar-fill\" style=\"width: 12%;\"><\/span>\n                                            <\/span>\n                                        <\/span>\n                                        <span class=\"crv__row-pct\">\n                                            12%                                        <\/span>\n                                    <\/div>\n                                                                    <div class=\"crv__row\">\n                                        <span class=\"crv__row-label\">\n                                            2 stars                                        <\/span>\n                                        <span class=\"crv__row-bar\">\n                                            <span class=\"crv__row-bar-track\">\n                                                <span class=\"crv__row-bar-fill\" style=\"width: 7%;\"><\/span>\n                                            <\/span>\n                                        <\/span>\n                                        <span class=\"crv__row-pct\">\n                                            7%                                        <\/span>\n                                    <\/div>\n                                                                    <div class=\"crv__row\">\n                                        <span class=\"crv__row-label\">\n                                            1 star                                        <\/span>\n                                        <span class=\"crv__row-bar\">\n                                            <span class=\"crv__row-bar-track\">\n                                                <span class=\"crv__row-bar-fill\" style=\"width: 12%;\"><\/span>\n                                            <\/span>\n                                        <\/span>\n                                        <span class=\"crv__row-pct\">\n                                            12%                                        <\/span>\n                                    <\/div>\n                                                            <\/div>\n                                                    <\/div>\n                    <\/div>\n                                    <div\n                        class=\"crv__panel\"\n                        role=\"tabpanel\"\n                        id=\"crv-panel-software_advice-331236\"\n                        aria-labelledby=\"crv-tab-software_advice-331236\"\n                        data-platform-panel=\"software_advice\"\n                        hidden                    >\n                        <h3 class=\"crv__section-heading\">\n                            Mightycall Software Advice Review                        <\/h3>\n                        <div class=\"crv__hero\">\n                            <div class=\"crv__hero-content\">\n                                <div class=\"crv__hero-meta\">\n                                    <div class=\"crv__hero-avatars\">\n                                                                                <span class=\"crv__hero-avatar crv__hero-avatar--logo\" aria-hidden=\"true\">\n                                            <svg viewBox=\"0 0 25 25\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><circle cx=\"12.5\" cy=\"12.5\" r=\"12.5\" fill=\"#191919\"\/><path d=\"M4.6792 8.86594C4.6792 7.98113 5.40519 7.25513 6.29001 7.25513H18.1669C19.0517 7.25513 19.7777 7.98113 19.7777 8.86594V14.6966C19.7777 15.5814 19.0517 16.3074 18.1669 16.3074H16.9418C16.057 16.3074 14.7071 16.6591 13.9244 17.0902L9.61373 19.4837C8.84236 19.9148 8.51339 19.6085 8.87639 18.8031L9.37551 17.7141C9.73851 16.9087 9.31879 16.2507 8.43398 16.2507H6.29001C5.40519 16.2507 4.6792 15.5247 4.6792 14.6399V8.86594Z\" fill=\"#FD810B\"\/><\/svg>                                        <\/span>\n                                    <\/div>\n                                    <div class=\"crv__hero-rating\">\n                                        <span class=\"crv__hero-stars\" aria-hidden=\"true\">\n                                            <svg class=\"crv__star crv__star--hero\" viewBox=\"0 0 21 21\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M9.89161 1.66957C10.0687 1.24371 10.672 1.24371 10.8491 1.66957L12.9917 6.82103C13.0664 7.00056 13.2352 7.12322 13.4291 7.13876L18.9905 7.58462C19.4502 7.62148 19.6367 8.19522 19.2864 8.49527L15.0492 12.1249C14.9015 12.2514 14.837 12.4499 14.8821 12.639L16.1767 18.066C16.2837 18.5147 15.7956 18.8693 15.402 18.6288L10.6407 15.7206C10.4747 15.6193 10.266 15.6193 10.1001 15.7206L5.33873 18.6288C4.94512 18.8693 4.45706 18.5147 4.56408 18.066L5.85862 12.639C5.90374 12.4499 5.83925 12.2514 5.69158 12.1249L1.45435 8.49527C1.10408 8.19522 1.2905 7.62148 1.75024 7.58462L7.31168 7.13876C7.50549 7.12322 7.67433 7.00056 7.749 6.82103L9.89161 1.66957Z\" fill=\"#E9EAEB\"\/><defs><clipPath id=\"crv-star-clip-50\"><rect x=\"0\" y=\"0\" width=\"21.0000\" height=\"21\"\/><\/clipPath><\/defs><path d=\"M9.89161 1.66957C10.0687 1.24371 10.672 1.24371 10.8491 1.66957L12.9917 6.82103C13.0664 7.00056 13.2352 7.12322 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12.639C5.90374 12.4499 5.83925 12.2514 5.69158 12.1249L1.45435 8.49527C1.10408 8.19522 1.2905 7.62148 1.75024 7.58462L7.31168 7.13876C7.50549 7.12322 7.67433 7.00056 7.749 6.82103L9.89161 1.66957Z\" fill=\"#FDB022\" clip-path=\"url(#crv-star-clip-51)\"\/><\/svg><svg class=\"crv__star crv__star--hero\" viewBox=\"0 0 21 21\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M9.89161 1.66957C10.0687 1.24371 10.672 1.24371 10.8491 1.66957L12.9917 6.82103C13.0664 7.00056 13.2352 7.12322 13.4291 7.13876L18.9905 7.58462C19.4502 7.62148 19.6367 8.19522 19.2864 8.49527L15.0492 12.1249C14.9015 12.2514 14.837 12.4499 14.8821 12.639L16.1767 18.066C16.2837 18.5147 15.7956 18.8693 15.402 18.6288L10.6407 15.7206C10.4747 15.6193 10.266 15.6193 10.1001 15.7206L5.33873 18.6288C4.94512 18.8693 4.45706 18.5147 4.56408 18.066L5.85862 12.639C5.90374 12.4499 5.83925 12.2514 5.69158 12.1249L1.45435 8.49527C1.10408 8.19522 1.2905 7.62148 1.75024 7.58462L7.31168 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fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M9.89161 1.66957C10.0687 1.24371 10.672 1.24371 10.8491 1.66957L12.9917 6.82103C13.0664 7.00056 13.2352 7.12322 13.4291 7.13876L18.9905 7.58462C19.4502 7.62148 19.6367 8.19522 19.2864 8.49527L15.0492 12.1249C14.9015 12.2514 14.837 12.4499 14.8821 12.639L16.1767 18.066C16.2837 18.5147 15.7956 18.8693 15.402 18.6288L10.6407 15.7206C10.4747 15.6193 10.266 15.6193 10.1001 15.7206L5.33873 18.6288C4.94512 18.8693 4.45706 18.5147 4.56408 18.066L5.85862 12.639C5.90374 12.4499 5.83925 12.2514 5.69158 12.1249L1.45435 8.49527C1.10408 8.19522 1.2905 7.62148 1.75024 7.58462L7.31168 7.13876C7.50549 7.12322 7.67433 7.00056 7.749 6.82103L9.89161 1.66957Z\" fill=\"#E9EAEB\"\/><defs><clipPath id=\"crv-star-clip-53\"><rect x=\"0\" y=\"0\" width=\"21.0000\" height=\"21\"\/><\/clipPath><\/defs><path d=\"M9.89161 1.66957C10.0687 1.24371 10.672 1.24371 10.8491 1.66957L12.9917 6.82103C13.0664 7.00056 13.2352 7.12322 13.4291 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12.639L16.1767 18.066C16.2837 18.5147 15.7956 18.8693 15.402 18.6288L10.6407 15.7206C10.4747 15.6193 10.266 15.6193 10.1001 15.7206L5.33873 18.6288C4.94512 18.8693 4.45706 18.5147 4.56408 18.066L5.85862 12.639C5.90374 12.4499 5.83925 12.2514 5.69158 12.1249L1.45435 8.49527C1.10408 8.19522 1.2905 7.62148 1.75024 7.58462L7.31168 7.13876C7.50549 7.12322 7.67433 7.00056 7.749 6.82103L9.89161 1.66957Z\" fill=\"#E9EAEB\"\/><defs><clipPath id=\"crv-star-clip-54\"><rect x=\"0\" y=\"0\" width=\"0.0000\" height=\"21\"\/><\/clipPath><\/defs><path d=\"M9.89161 1.66957C10.0687 1.24371 10.672 1.24371 10.8491 1.66957L12.9917 6.82103C13.0664 7.00056 13.2352 7.12322 13.4291 7.13876L18.9905 7.58462C19.4502 7.62148 19.6367 8.19522 19.2864 8.49527L15.0492 12.1249C14.9015 12.2514 14.837 12.4499 14.8821 12.639L16.1767 18.066C16.2837 18.5147 15.7956 18.8693 15.402 18.6288L10.6407 15.7206C10.4747 15.6193 10.266 15.6193 10.1001 15.7206L5.33873 18.6288C4.94512 18.8693 4.45706 18.5147 4.56408 18.066L5.85862 12.639C5.90374 12.4499 5.83925 12.2514 5.69158 12.1249L1.45435 8.49527C1.10408 8.19522 1.2905 7.62148 1.75024 7.58462L7.31168 7.13876C7.50549 7.12322 7.67433 7.00056 7.749 6.82103L9.89161 1.66957Z\" fill=\"#FDB022\" clip-path=\"url(#crv-star-clip-54)\"\/><\/svg>                                        <\/span>\n                                        <span class=\"crv__hero-from\">\n                                            from 95 reviews                                        <\/span>\n                                    <\/div>\n                                <\/div>\n                                <div class=\"crv__hero-score-block\">\n                                    <span class=\"crv__hero-score\">\n                                        3,8\/5                                    <\/span>\n                                    <span class=\"crv__hero-caption\">\n                                        Mightycall Software Advice rating                                    <\/span>\n                                <\/div>\n                            <\/div>\n                                                        <div class=\"crv__breakdown\" aria-label=\"Star rating breakdown\">\n                                                                    <div class=\"crv__row\">\n                                        <span class=\"crv__row-label\">\n                                            5 stars                                        <\/span>\n                                        <span class=\"crv__row-bar\">\n                                            <span class=\"crv__row-bar-track\">\n                                                <span class=\"crv__row-bar-fill\" style=\"width: 41%;\"><\/span>\n                                            <\/span>\n                                        <\/span>\n                                        <span class=\"crv__row-pct\">\n                                            41%                                        <\/span>\n                                    <\/div>\n                                                                    <div class=\"crv__row\">\n                                        <span class=\"crv__row-label\">\n                                            4 stars                                        <\/span>\n                                        <span class=\"crv__row-bar\">\n                                            <span class=\"crv__row-bar-track\">\n                                                <span class=\"crv__row-bar-fill\" style=\"width: 28%;\"><\/span>\n                                            <\/span>\n                                        <\/span>\n                                        <span class=\"crv__row-pct\">\n                                            28%                                        <\/span>\n                                    <\/div>\n                                                                    <div class=\"crv__row\">\n                                        <span class=\"crv__row-label\">\n                                            3 stars                                        <\/span>\n                                        <span class=\"crv__row-bar\">\n                                            <span class=\"crv__row-bar-track\">\n                                                <span class=\"crv__row-bar-fill\" style=\"width: 12%;\"><\/span>\n                                            <\/span>\n                                        <\/span>\n                                        <span class=\"crv__row-pct\">\n                                            12%                                        <\/span>\n                                    <\/div>\n                                                                    <div class=\"crv__row\">\n                                        <span class=\"crv__row-label\">\n                                            2 stars                                        <\/span>\n                                        <span class=\"crv__row-bar\">\n                                            <span class=\"crv__row-bar-track\">\n                                                <span class=\"crv__row-bar-fill\" style=\"width: 7%;\"><\/span>\n                                            <\/span>\n                                        <\/span>\n                                        <span class=\"crv__row-pct\">\n                                            7%                                        <\/span>\n                                    <\/div>\n                                                                    <div class=\"crv__row\">\n                                        <span class=\"crv__row-label\">\n                                            1 star                                        <\/span>\n                                        <span class=\"crv__row-bar\">\n                                            <span class=\"crv__row-bar-track\">\n                                                <span class=\"crv__row-bar-fill\" style=\"width: 12%;\"><\/span>\n                                            <\/span>\n                                        <\/span>\n                                        <span class=\"crv__row-pct\">\n                                            12%                                        <\/span>\n                                    <\/div>\n                                                            <\/div>\n                                                    <\/div>\n                    <\/div>\n                            <\/div>\n        <\/div>\n        <div class=\"wp-block-cloudtalk-homepage-hero-section\"><div class=\"homepage-hero-section homepage-hero-section--has-top-border\"><div class=\"homepage-hero-section__content\"><div class=\"homepage-hero-section__tags\"><span class=\"homepage-hero-section__tag\"><span>CloudTalk &#8211; #1 MightyCall Alternative<\/span><\/span><span class=\"homepage-hero-section__tag homepage-hero-section__tag--highlighted\"><img loading=\"lazy\" decoding=\"async\" class=\"homepage-hero-section__tag-icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"\" width=\"16\" height=\"16\" \/><span>2026 Spring Leader<\/span><\/span><\/div><div class=\"homepage-hero-section__headline\"><h2>Looking for a MightyCall Alternative?<\/h2><\/div><div class=\"homepage-hero-section__description\"><p>See why 5,500+ businesses switched to CloudTalk for superior call quality and AI-powered features.<\/p><\/div><div class=\"homepage-hero-section__buttons\"><a href=\"\/demo\/\" class=\"btn btn-regular btn-secondary\">Get Demo<\/a><a href=\"https:\/\/www.cloudtalk.io\/mighty-call-alternative\/\" class=\"btn btn-regular btn-ghost\">See Comparison<\/a><\/div><div class=\"homepage-hero-section__logo-carousel\"><div class=\"wp-block-cloudtalk-logo-carousel\"><\/div><\/div><div class=\"homepage-hero-section__image\"><img src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Product_Design.png\" alt=\"Hero image\" width=\"1920\" height=\"1296\" fetchpriority=\"high\" decoding=\"async\" data-no-lazy=\"1\" \/><div class=\"homepage-hero-section__video-blocks\"><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--1\"><div class=\"homepage-hero-section__video-text\">Add favourite Integrations<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Integracie_184x60.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--2\"><div class=\"homepage-hero-section__video-text\">Get a Local Numbers<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Numbers_184x89.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--3\"><div class=\"homepage-hero-section__video-text\">Add AI Voice Agents<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Video_184x109.mp4\" autoplay loop playsinline muted><\/video><\/div><\/div><\/div><div class=\"homepage-hero-section__feature-highlights\"><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"22\" viewBox=\"0 0 23 22\" fill=\"none\"><path d=\"M14.5 2.5V1M18.4393 3.56066L19.5 2.5M19.5103 7.5H21.0103M20.9506 12C20.4489 17.0533 16.1853 21 11 21C5.47715 21 1 16.5228 1 11C1 5.81465 4.94668 1.5511 10 1.04938M11 7H15V11M14.6197 7C12.2653 10.3276 8.38636 12.5 4 12.5C2.9971 12.5 2.02072 12.3864 1.08302 12.1715\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Top-rated on G2<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Consistently rated highly on G2, CloudTalk helps teams ramp faster, avoid complexity, and rely on a phone system that works as expected from day one.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 16C12.866 16 16 12.866 16 9C16 5.13401 12.866 2 9 2C5.13401 2 2 5.13401 2 9C2 12.866 5.13401 16 9 16Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M15 22C18.866 22 22 18.866 22 15C22 11.134 18.866 8 15 8C11.134 8 8 11.134 8 15C8 18.866 11.134 22 15 22Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>100+ integrations<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Your CRM, helpdesk, and sales tools already talk to each other. CloudTalk just joins the conversation and makes it way more productive.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M2.68675 15.6451L4.59494 14.5435C4.6983 14.4839 4.8196 14.4631 4.9369 14.4851L8.6914 15.1878C8.99995 15.2455 9.28478 15.008 9.28338 14.6941L9.26876 11.4045C9.26836 11.3151 9.29193 11.2272 9.33701 11.15L11.2317 7.90621C11.3303 7.73739 11.3215 7.52658 11.2091 7.3666L8.01892 2.82568M19.0002 4.85905C13.5002 7.50004 16.5 11 17.5002 11.5C19.3773 12.4384 21.9876 12.5 21.9876 12.5C21.9958 12.3344 22 12.1677 22 12C22 6.47715 17.5228 2 12 2C6.47715 2 2 6.47715 2 12C2 17.5228 6.47715 22 12 22C12.1677 22 12.3344 21.9959 12.5 21.9877M16.7578 21.9398L13.591 13.591L21.9398 16.7578L18.2376 18.2376L16.7578 21.9398Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Coverage in 160+ countries<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>From next door to across the globe, CloudTalk keeps your calls clear, local, and ready to grow with your business.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><section class=\"cs cs--bg-gradient-to-blue cs--layout-stacked wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">CloudTalk vs MightyCall: Side-by-Side<\/h2><p class=\"cs__description\">See how CloudTalk provides advanced technology and better scalability for your business growth.<\/p><\/div><\/div><div class=\"cs__content\">\n<div class=\"wp-block-cloudtalk-content-section-column\"><div class=\"wp-block-cloudtalk-before-after-table\"><div class=\"bat__table\"><div class=\"bat__row bat__row--header\"><div class=\"bat__cell bat__cell--label\"><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__column-header\">MightyCall<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__column-header\">CloudTalk<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Primary Focus<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Micro &amp; Small Business: A simple system designed for low-volume teams.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Scalable AI Phone System: Built for small or mid-sized businesses, and high-growth sales and support teams.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">User Minimums<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Mandatory 3-user minimum on all plans (you pay for 3 even if you are a team of 1 or 2).<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">No minimum user seat requirement: Pay only for the licenses you actually need.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">AI Intelligence<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Basic AI: Focuses on call transcripts and basic summaries.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Advanced AI Ecosystem: Includes AI Voice Agents, emotion tracking, and deep sentiment analysis.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Routing &amp; Logic<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Visual Flowchart: Intuitive but limited to basic routing conditions.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Advanced Call Flow Designer: 20+ programmable conditions, including skill-based routing.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Inbound Routing<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Basic IVR; lacks advanced multi-level logic and skill-based routing.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Advanced Call Flow Designer: Visual drag-and-drop routing with 20+ conditions.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Analytics<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Standard Reporting: Basic stats on call duration and missed calls.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Professional Analytics: Real-time dashboards, SLA monitoring, and custom reports for managers.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Global Reach<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Limited: 85 countries, focused on the US\/Canada; international numbers are available in fewer countries.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Global Carrier: Local and toll-free numbers in 160+ countries worldwide.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Integrations<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">~7 Native Integrations: Basic sync with just a few CRMs such as HubSpot, Salesforce, and Zapier.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Enterprise Connectivity: 100+ integrations available with various popular CRM systems.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Support<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Standard support; help center, downloadable documents, status page<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">24\/7 Support: Top-tier care with dedicated account managers for larger teams. G2 Leader in Customer satisfaction.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Pricing<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Starts at $20 user\/month, billed annually 3-user minimum<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Starts at $25 user\/month with no seat minimums, allowing you to pay only for the licenses you actually use + offering a free trial<\/span><\/div><\/div><\/div><div class=\"bat__slider\" aria-label=\"Comparison cards\"><div class=\"bat__slider-track\"><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Primary Focus<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>MightyCall:<\/strong> Micro &amp; Small Business: A simple system designed for low-volume teams.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Scalable AI Phone System: Built for small or mid-sized businesses, and high-growth sales and support teams.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">User Minimums<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>MightyCall:<\/strong> Mandatory 3-user minimum on all plans (you pay for 3 even if you are a team of 1 or 2).<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> No minimum user seat requirement: Pay only for the licenses you actually need.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">AI Intelligence<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>MightyCall:<\/strong> Basic AI: Focuses on call transcripts and basic summaries.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Advanced AI Ecosystem: Includes AI Voice Agents, emotion tracking, and deep sentiment analysis.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Routing &amp; Logic<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>MightyCall:<\/strong> Visual Flowchart: Intuitive but limited to basic routing conditions.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Advanced Call Flow Designer: 20+ programmable conditions, including skill-based routing.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Inbound Routing<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>MightyCall:<\/strong> Basic IVR; lacks advanced multi-level logic and skill-based routing.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Advanced Call Flow Designer: Visual drag-and-drop routing with 20+ conditions.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Analytics<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>MightyCall:<\/strong> Standard Reporting: Basic stats on call duration and missed calls.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Professional Analytics: Real-time dashboards, SLA monitoring, and custom reports for managers.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Global Reach<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>MightyCall:<\/strong> Limited: 85 countries, focused on the US\/Canada; international numbers are available in fewer countries.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Global Carrier: Local and toll-free numbers in 160+ countries worldwide.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Integrations<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>MightyCall:<\/strong> ~7 Native Integrations: Basic sync with just a few CRMs such as HubSpot, Salesforce, and Zapier.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Enterprise Connectivity: 100+ integrations available with various popular CRM systems.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Support<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>MightyCall:<\/strong> Standard support; help center, downloadable documents, status page<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> 24\/7 Support: Top-tier care with dedicated account managers for larger teams. G2 Leader in Customer satisfaction.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Pricing<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>MightyCall:<\/strong> Starts at $20 user\/month, billed annually 3-user minimum<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Starts at $25 user\/month with no seat minimums, allowing you to pay only for the licenses you actually use + offering a free trial<\/span><\/div><\/div><\/div><div class=\"bat__slider-dots\" role=\"tablist\" aria-label=\"Slide navigation\"><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/section><section class=\"cs cs--bg-white cs--layout-inline cs--has-top-border wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">Why Choose CloudTalk Over MightyCall<\/h2><p class=\"cs__description\">Discover the professional-grade features that set CloudTalk apart from basic virtual phone systems.<\/p><\/div><\/div><div class=\"cs__content\">\n<div class=\"wp-block-cloudtalk-content-section-column\"><div style=\"--fcg-cols: 3\" class=\"fcg wp-block-cloudtalk-feature-card-grid\"><div class=\"fcg__grid\"><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M20 21C20 19.6044 20 18.9067 19.8278 18.3389C19.44 17.0605 18.4395 16.06 17.1611 15.6722C16.5933 15.5 15.8956 15.5 14.5 15.5H9.5C8.10444 15.5 7.40665 15.5 6.83886 15.6722C5.56045 16.06 4.56004 17.0605 4.17224 18.3389C4 18.9067 4 19.6044 4 21M16.5 7.5C16.5 9.98528 14.4853 12 12 12C9.51472 12 7.5 9.98528 7.5 7.5C7.5 5.01472 9.51472 3 12 3C14.4853 3 16.5 5.01472 16.5 7.5Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Proactive AI Voice Agents<\/h3><p class=\"fc__desc\">CloudTalk\u2019s <a href=\"https:\/\/www.cloudtalk.io\/ai-voice-agents\/\">AI Voice Agents<\/a> can proactively handle common user queries, inbound inquiries, or place outbound follow-up calls, managing entire conversations without human intervention.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M20.9996 8V3M20.9996 3H15.9996M20.9996 3L14.9996 9M10.2266 13.8631C9.02506 12.6615 8.07627 11.3028 7.38028 9.85323C7.32041 9.72854 7.29048 9.66619 7.26748 9.5873C7.18576 9.30695 7.24446 8.96269 7.41447 8.72526C7.46231 8.65845 7.51947 8.60129 7.63378 8.48698C7.98338 8.13737 8.15819 7.96257 8.27247 7.78679C8.70347 7.1239 8.70347 6.26932 8.27247 5.60643C8.15819 5.43065 7.98338 5.25585 7.63378 4.90624L7.43891 4.71137C6.90747 4.17993 6.64174 3.91421 6.35636 3.76987C5.7888 3.4828 5.11854 3.4828 4.55098 3.76987C4.2656 3.91421 3.99987 4.17993 3.46843 4.71137L3.3108 4.86901C2.78117 5.39863 2.51636 5.66344 2.31411 6.02348C2.08969 6.42298 1.92833 7.04347 1.9297 7.5017C1.93092 7.91464 2.01103 8.19687 2.17124 8.76131C3.03221 11.7947 4.65668 14.6571 7.04466 17.045C9.43264 19.433 12.295 21.0575 15.3284 21.9185C15.8928 22.0787 16.1751 22.1588 16.588 22.16C17.0462 22.1614 17.6667 22 18.0662 21.7756C18.4263 21.5733 18.6911 21.3085 19.2207 20.7789L19.3783 20.6213C19.9098 20.0898 20.1755 19.8241 20.3198 19.5387C20.6069 18.9712 20.6069 18.3009 20.3198 17.7333C20.1755 17.448 19.9098 17.1822 19.3783 16.6508L19.1835 16.4559C18.8339 16.1063 18.6591 15.9315 18.4833 15.8172C17.8204 15.3862 16.9658 15.3862 16.3029 15.8172C16.1271 15.9315 15.9523 16.1063 15.6027 16.4559C15.4884 16.5702 15.4313 16.6274 15.3644 16.6752C15.127 16.8453 14.7828 16.904 14.5024 16.8222C14.4235 16.7992 14.3612 16.7693 14.2365 16.7094C12.7869 16.0134 11.4282 15.0646 10.2266 13.8631Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Advanced Sentiment Tracking<\/h3><p class=\"fc__desc\">CloudTalk\u2019s<a href=\"https:\/\/www.cloudtalk.io\/sentiment-analysis\/\"> Sentiment Analysis<\/a> decodes the <em>emotional tone<\/em> of every interaction. By detecting customer frustration or satisfaction in real-time, CloudTalk allows managers to step in exactly when needed.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M16 8V5L19 2L20 4L22 5L19 8H16ZM16 8L12 11.9999M22 12C22 17.5228 17.5228 22 12 22C6.47715 22 2 17.5228 2 12C2 6.47715 6.47715 2 12 2M17 12C17 14.7614 14.7614 17 12 17C9.23858 17 7 14.7614 7 12C7 9.23858 9.23858 7 12 7\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Global Carrier Infrastructure<\/h3><p class=\"fc__desc\">CloudTalk operates as a<a href=\"https:\/\/www.cloudtalk.io\/cloud-phone-system\/\"> global carrier<\/a>, providing local and toll-free numbers in 180 countries. For teams scaling beyond the US and Canada, CloudTalk offers localized presence and international-quality calling.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M19 21V15M16 18H22M12 15H8C6.13623 15 5.20435 15 4.46927 15.3045C3.48915 15.7105 2.71046 16.4892 2.30448 17.4693C2 18.2044 2 19.1362 2 21M15.5 3.29076C16.9659 3.88415 18 5.32131 18 7C18 8.67869 16.9659 10.1159 15.5 10.7092M13.5 7C13.5 9.20914 11.7091 11 9.5 11C7.29086 11 5.5 9.20914 5.5 7C5.5 4.79086 7.29086 3 9.5 3C11.7091 3 13.5 4.79086 13.5 7Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Advanced Skill-Based Routing<\/h3><p class=\"fc__desc\">CloudTalk offers <a href=\"https:\/\/www.cloudtalk.io\/skill-based-routing\/\">Skill-Based Routing<\/a>, which uses complex data to route calls to the agent with the highest expertise, specific language skills, or best track record for a particular issue\u2014essential for high-performing support teams.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M12 2C13.3132 2 14.6136 2.25866 15.8268 2.76121C17.0401 3.26375 18.1425 4.00035 19.0711 4.92893C19.9997 5.85752 20.7363 6.95991 21.2388 8.17317C21.7413 9.38643 22 10.6868 22 12M12 2V12M12 2C6.47715 2 2 6.47715 2 12C2 17.5228 6.47715 22 12 22C17.5228 22 22 17.5229 22 12M12 2C17.5228 2 22 6.47716 22 12M22 12L12 12M22 12C22 13.5781 21.6265 15.1338 20.9101 16.5399C20.1936 17.946 19.1546 19.1626 17.8779 20.0902L12 12\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Zero \u00ab\u00a0Seat Tax\u00a0\u00bb for Small Teams<\/h3><p class=\"fc__desc\">CloudTalk offers total flexibility with no seat requirements, allowing you to pay only for the<a href=\"https:\/\/www.cloudtalk.io\/pricing\/\"> licenses<\/a> you actually use from day one. No minimum seat required, no hidden fees, no additional taxes.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M7 22V11M2 13V20C2 21.1046 2.89543 22 4 22H17.4262C18.907 22 20.1662 20.9197 20.3914 19.4562L21.4683 12.4562C21.7479 10.6389 20.3418 9 18.5032 9H15C14.4477 9 14 8.55228 14 8V4.46584C14 3.10399 12.896 2 11.5342 2C11.2093 2 10.915 2.1913 10.7831 2.48812L7.26394 10.4061C7.10344 10.7673 6.74532 11 6.35013 11H4C2.89543 11 2 11.8954 2 13Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Real-Time Quality Monitoring<\/h3><p class=\"fc__desc\"><a href=\"https:\/\/www.cloudtalk.io\/features\/call-statistics\/\">Real-Time Dashboard<\/a> and live coaching tools like \u00ab\u00a0Whispering\u00a0\u00bb and \u00ab\u00a0Barging\u00a0\u00bb are deeply integrated with performance analytics. This suite is designed for call centers that need to track SLA fulfillment and agent occupancy live.<\/p><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/section><div style=\"--rcc-slides-per-view: 2\" class=\"wp-block-cloudtalk-review-card-carousel rcc--has-top-border\" data-display-mode=\"section\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">Businesses That Switched to CloudTalk<\/h2><p class=\"rcc__description\">Read true stories from companies that decided to switch to CloudTalk and stayed.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u00ab\u00a0We were missing 60-80% of calls because we simply couldn\u2019t answer them fast enough.That\u2019s when we knew something had to change.\u00a0\u00bb<br><br>\u00ab\u00a0We demoed multiple providers, but CloudTalk stood out immediately. It had the flexibility and analytics we needed, and the experience just felt right.\u00a0\u00bb<br><br>\u00ab\u00a0CloudTalk didn\u2019t just improve our workflow, it changed how we think about customer success. Now, we\u2019re not just answering calls. We\u2019re actually making every conversation count.\u00a0\u00bb<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Flor Bogdanova<\/cite><p class=\"social-proof-block__position\">Customer Success Manager at Bit2Me<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">85%<\/span><span class=\"social-proof-block__statistic-description\">&lt;strong&gt;Reduction in wait times&lt;\/strong&gt;<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">10x<\/span><span class=\"social-proof-block__statistic-description\">&lt;strong&gt;Growth in support team&lt;\/strong&gt;<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/06\/BrandBit2Me-SizeL-BackgroundDefault-Transparent-Case-StudyOff-HoverOff.png\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/bit2me\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201cWe had no consistent way to see the full history of a customer\u2019s conversations. That made it harder to anticipate needs or step in early when issues surfaced.\u201d<br><br>\u201cWith CloudTalk, it\u2019s simple. We have the Chrome extension, select the list of numbers we want to call, send them to the app\u2014and that\u2019s it. With other providers, there were more steps and more friction.\u201d<br><br>\u201cCloudTalk gives us the tools to track customer interactions and coach with real conversations.\u201c<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Andr\u00e9s Garz\u00f3n<\/cite><p class=\"social-proof-block__position\">Account Management Lead at Pipedrive<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">100%<\/span><span class=\"social-proof-block__statistic-description\">Call activity automatically logged in Pipedrive<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">270+<\/span><span class=\"social-proof-block__statistic-description\">Monthly calls by top SDRs with talk time visibility<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/11\/BrandPipedrive-VersionDark-Gray.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/pipedrive\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u00ab\u00a0People weren\u2019t answering as much when we didn&rsquo;t have a local number. On CloudTalk you can actually see the exact time for them, so sometimes I don\u2019t call people when they\u2019re sleeping.\u00a0\u00bb<br><br>\u00ab\u00a0It\u2019s not complicated like GHL where you have everything else and then the calling thing in the top right. This one is just calling. It keeps things simple and clear.\u00a0\u00bb<br><br>\u00ab\u00a0We saw roughly a 2\u20133x improvement in call efficiency and booking rate after switching to CloudTalk.\u00a0\u00bb<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Prince Zerihun<\/cite><p class=\"social-proof-block__position\">SDR at Kourse<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">2x<\/span><span class=\"social-proof-block__statistic-description\">Improvement in pickup rate<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">3x<\/span><span class=\"social-proof-block__statistic-description\">More meetings booked per call<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/kourse-2.png\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/kourse\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div><div class=\"wp-block-cloudtalk-faq wp-block-cloudtalk-faq--white wp-block-cloudtalk-faq--has-top-border wp-block-cloudtalk-faq-v2\" data-display-mode=\"section\"><div class=\"faq-block\"><div class=\"faq-block__header\"><h2 class=\"faq-block__title\">Frequently Asked Questions<\/h2><\/div><div class=\"faq-block__items\"><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-85\"><h3 class=\"faq-item__question-text\">What is MightyCall?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-85\"><div class=\"faq-item__answer\">\n<p class=\"wp-block-paragraph\">MightyCall is a <a href=\"https:\/\/www.cloudtalk.io\/virtual-phone-system\/\">virtual phone system<\/a> tailored for <a href=\"https:\/\/www.cloudtalk.io\/blog\/cloud-phone-system\/\">small businesses<\/a>, solopreneurs, and micro-teams. It provides essential communication tools like a visual <a href=\"https:\/\/www.cloudtalk.io\/call-flow-designer\/\">call flow designer<\/a>, business <a href=\"https:\/\/www.cloudtalk.io\/text-messages-sms\/\">texting<\/a>, and basic <a href=\"https:\/\/www.cloudtalk.io\/auto-dialer\/\">auto-dialing<\/a> capabilities. It is primarily used by teams in North America looking for a simple, browser-based solution to manage their daily business calls and SMS.<\/p>\n<\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-86\"><h3 class=\"faq-item__question-text\">Who is MightyCall for?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-86\"><div class=\"faq-item__answer\">\n<p class=\"wp-block-paragraph\">MightyCall is best suited for small teams (SMBs) and startups that need an easy-to-configure phone system without complex enterprise requirements. It\u2019s a popular choice for <a href=\"https:\/\/www.cloudtalk.io\/ai-voice-agent-for-real-estate\/\">real estate agents<\/a>, local <a href=\"https:\/\/www.cloudtalk.io\/phone-system-for-healthcare\/\">clinics<\/a>, and small service providers. However, for companies that require deep <a href=\"https:\/\/www.cloudtalk.io\/cloudtalk-ai\/\">AI insights<\/a>, global scalability, or <a href=\"https:\/\/www.cloudtalk.io\/outbound-sales\/\">high-volume outbound tools<\/a>, it may lack the necessary technical depth.<\/p>\n<\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-87\"><h3 class=\"faq-item__question-text\">How does MightyCall\u2019s AI compare to CloudTalk\u2019s AI?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-87\"><div class=\"faq-item__answer\">\n<p class=\"wp-block-paragraph\">MightyCall\u2019s AI is primarily descriptive, focusing on productivity tasks like <a href=\"https:\/\/www.cloudtalk.io\/call-transcription\/\">call transcripts<\/a> and automated <a href=\"https:\/\/www.cloudtalk.io\/automatic-call-summary-tags\/\">summaries<\/a>. CloudTalk\u2019s AI is proactive and analytical; it includes<a href=\"https:\/\/www.cloudtalk.io\/ai-voice-agents\/\"> AI Voice Agents<\/a> capable of handling entire calls and<a href=\"https:\/\/www.cloudtalk.io\/sentiment-analysis\/\"> Sentiment Analysis<\/a> that tracks the emotional tone of every conversation\u2014features that provide much deeper business intelligence than standard transcripts.<\/p>\n<\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-88\"><h3 class=\"faq-item__question-text\">Can I use MightyCall for international business expansion?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-88\"><div class=\"faq-item__answer\">\n<p class=\"wp-block-paragraph\">While MightyCall supports international calling, its infrastructure is heavily optimized for the US and Canada. Its selection of <a href=\"https:\/\/www.cloudtalk.io\/international-numbers\/\">international local numbers<\/a> is limited to roughly 85 countries. CloudTalk is a dedicated global carrier providing local, national, and toll-free numbers in 180 countries, making it the superior choice for businesses with global ambitions.<\/p>\n<\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-89\"><h3 class=\"faq-item__question-text\">\u00a0Is MightyCall\u2019s \u00ab\u00a0Visual Flowchart\u00a0\u00bb better than CloudTalk\u2019s Call Flow Designer?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-89\"><div class=\"faq-item__answer\">\n<p class=\"wp-block-paragraph\">MightyCall\u2019s flowchart is highly regarded for its simplicity and ease of use, making it perfect for basic routing. However, CloudTalk\u2019s <a href=\"https:\/\/www.cloudtalk.io\/call-flow-designer\/\">Call Flow Designer<\/a> is built for complexity; it offers over 20+ programmable conditions, including <a href=\"https:\/\/www.cloudtalk.io\/skill-based-routing\/\">skill-based routing<\/a> and sophisticated API triggers that MightyCall\u2019s simpler interface cannot execute.<\/p>\n<\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-90\"><h3 class=\"faq-item__question-text\">Does MightyCall have a minimum user requirement?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-90\"><div class=\"faq-item__answer\">\n<p class=\"wp-block-paragraph\">Yes. In 2026, MightyCall continues to enforce a mandatory 3-user minimum on all of its subscription plans. This means that even if you are a solo user or a team of two, you must pay for three seats. CloudTalk, by contrast, offers transparent <a href=\"https:\/\/www.cloudtalk.io\/pricing\/\">pricing<\/a> and full flexibility with no seat minimums, allowing you to pay only for the licenses you actually need.<br \/><\/p>\n<\/div><\/div><\/div><\/div><div class=\"faq-block__cta\"><div class=\"faq-block__cta-image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/Avatar-group.png\" alt=\"\" \/><\/div><div class=\"faq-block__cta-content\"><h3 class=\"faq-block__cta-title\">Still have questions?<\/h3><p class=\"faq-block__cta-description\">Can\u2019t find the answer you\u2019re looking for? Please chat to our friendly team.<\/p><div class=\"faq-block__cta-button\"><a href=\"https:\/\/www.cloudtalk.io\/demo-b\/\" class=\"btn btn-primary\">Get in touch<\/a><\/div><\/div><\/div><\/div><\/div><div class=\"demo-ab-block--section wp-block-cloudtalk-demo-ab\"><div class=\"demo-ab-block\"><div class=\"demo-ab-block__hero\"><div class=\"demo-ab-block__hero-content\"><h2 class=\"demo-ab-block__heading\">Ready to Experience Superior Call Quality?<\/h2><p class=\"demo-ab-block__hero-paragraph\">Join 5,500+ businesses that trust CloudTalk for their sales and support calls. See why CloudTalk delivers better results than MightyCall.<\/p><div class=\"demo-ab-block__list-wrapper\"><\/div><\/div><\/div><div class=\"demo-ab-block__form-section\"><div class=\"demo-ab-block__form-wrap\"><div class=\"demo-ab-block__form-content demo-form\">\n<div class=\"ct-demo-form\">\n<!--[if lte IE 8]>\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2-legacy.js\"><\/script>\n<![endif]-->\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2.js\"><\/script>\n<script>\n\nlet searchParams = new URLSearchParams(window.location.search);\nsearchParams.has('filled_email');\nlet emailVal = searchParams.get('filled_email');\n\nhbspt.forms.create({\n\tregion: \"na1\",\n\tportalId: \"6195055\",\n\tformId: \"209cca80-551b-4b65-ae93-766d7218210e\",\n    onFormReady: function($form) {\n        $form.attr(\"data-default-form-id\", \"866072\");\n        if(emailVal) {\n            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id=\"clip0_social_proof_1_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"under-navigation-social-proof-block__card-content\"><p class=\"under-navigation-social-proof-block__card-number\">260+&nbsp;<\/p><p class=\"under-navigation-social-proof-block__card-label\">Commentaires<\/p><\/div><\/div><div class=\"under-navigation-social-proof-block__card\" ><div class=\"under-navigation-social-proof-block__card-header\"><div class=\"under-navigation-social-proof-block__card-logos\"><div class=\"under-navigation-social-proof-block__card-logo\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/01\/customer1.png\" alt=\"Customer\" class=\"under-navigation-social-proof-block__card-logo-image\" \/><\/div><div class=\"under-navigation-social-proof-block__card-logo\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/02\/customer2-border.png\" alt=\"Customer\" class=\"under-navigation-social-proof-block__card-logo-image\" \/><\/div><div class=\"under-navigation-social-proof-block__card-logo\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/02\/customer3-border.png\" alt=\"Customer\" class=\"under-navigation-social-proof-block__card-logo-image\" \/><\/div><\/div><div class=\"under-navigation-social-proof-block__card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_0)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_0\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_1)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_1\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_2)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_2\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_3)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"under-navigation-social-proof-block__card-content\"><p class=\"under-navigation-social-proof-block__card-number\">4,000+&nbsp;<\/p><p class=\"under-navigation-social-proof-block__card-label\">Clients<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-seo-hero\"><div class=\"sh\"><h1 class=\"sh__title\">Avis sur Kixie 2026 :<br>Fonctionnalit\u00e9s, prix et commentaires des utilisateurs<\/h1><p class=\"sh__description\">Vous souhaitez en savoir plus sur Kixie ? D\u00e9couvrez ce que les utilisateurs r\u00e9els disent de leurs outils de vente, de leur plateforme, et voyez comment CloudTalk offre une solution plus polyvalente pour les ventes et le service client.<\/p><div class=\"sh__buttons wp-block-buttons\"><div class=\"wp-block-button btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" class=\"wp-block-button__link wp-element-button\">Obtenir une d\u00e9mo CloudTalk<\/a><\/div><div class=\"wp-block-button btn-ghost btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/kixie-powercall-alternative\/\" class=\"wp-block-button__link wp-element-button\">Alternatives \u00e0 Kixie \u2192<\/a><\/div><\/div><\/div><\/div>\n\n\n<div class=\"wp-block-cloudtalk-row\" style=\"--column-widths:minmax(0, 280px) minmax(660px, 1fr) minmax(0, 280px);--mobile-order-1:2;--mobile-order-2:3;--mobile-order-3:1\">\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"wp-block-cloudtalk-table-of-contents\" data-level-depth=\"3\" data-total-items=\"3\"><div class=\"toc__heading\">Table of contents<\/div><div class=\"toc__list\"><div class=\"toc__item level-2\"><a href=\"#quest-ce-que-kixie\">Qu\u2019est-ce que Kixie ?<\/a><\/div><div class=\"toc__item level-3\"><a href=\"#quelles-sont-les-principales-fonctionnalites-de-kixie\">Quelles sont les principales fonctionnalit\u00e9s de Kixie ?<\/a><\/div><div class=\"toc__item level-2\"><a href=\"#que-disent-les-utilisateurs-de-kixie\">Que disent les utilisateurs de Kixie ?<\/a><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><h2 id=\"quest-ce-que-kixie\" class=\"wp-block-heading\">Qu\u2019est-ce que Kixie ?<\/h2>\n\n<p class=\"wp-block-paragraph\">Kixie est une plateforme d\u2019engagement commercial con\u00e7ue pour les \u00e9quipes de <a href=\"https:\/\/www.cloudtalk.io\/fr\/logiciel-de-centre-dappels-sortants\/\">vente sortante<\/a> \u00e0 grand volume. Elle s\u2019articule autour d\u2019un PowerDialer multiligne qui appelle jusqu\u2019\u00e0 10 num\u00e9ros simultan\u00e9ment afin de maximiser les taux de connexion. La plateforme offre des <a href=\"https:\/\/www.cloudtalk.io\/fr\/integrations\/\">int\u00e9grations<\/a> avec des CRM comme <a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-dun-centre-dappel-pour-hubspot\/\">HubSpot<\/a><strong> <\/strong>et<strong> <\/strong><a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-de-votre-systeme-telephonique-dans-salesforce\/\">Salesforce<\/a> via une extension Chrome, automatisant l\u2019<a href=\"https:\/\/www.cloudtalk.io\/blog\/best-call-logging-software-sales-teams\/\">enregistrement des appels<\/a> et le <a href=\"https:\/\/www.cloudtalk.io\/fr\/messages-sms\/\">marketing par SMS<\/a>.<\/p>\n\n<p class=\"wp-block-paragraph\">La plateforme se positionne comme un choix sp\u00e9cialis\u00e9 pour les \u00e9quipes ax\u00e9es sur la prospection rapide, offrant des outils tels que la <a href=\"https:\/\/www.cloudtalk.io\/local-presence-dialer\/\">num\u00e9rotation avec pr\u00e9sence locale<\/a> et la <a href=\"https:\/\/www.cloudtalk.io\/fr\/liste-noire-de-numeros-de-telephone\/\">protection automatis\u00e9e contre les spams<\/a> pour aider les SDR \u00e0 atteindre plus de prospects. En mettant fortement l\u2019accent sur les flux de travail bas\u00e9s sur le navigateur, elle permet aux entreprises de g\u00e9rer leurs strat\u00e9gies de vente sortante et leurs campagnes SMS directement \u00e0 partir de leurs listes de prospects.<\/p>\n\n<p class=\"wp-block-paragraph\">Pour les organisations qui ont besoin d\u2019un syst\u00e8me impl\u00e9ment\u00e9 rapidement pour des t\u00e2ches purement commerciales, Kixie est une option viable. Cependant, \u00e0 mesure que les exigences augmentent pour inclure des <a href=\"https:\/\/www.cloudtalk.io\/fr\/fonctions\/\">fonctionnalit\u00e9s avanc\u00e9es de centre d\u2019appels<\/a>, le champ d\u2019application de Kixie pourrait \u00eatre trop \u00e9troit. De plus, les \u00e9quipes en croissance signalent souvent des difficult\u00e9s en mati\u00e8re de clart\u00e9 des prix et de temps de r\u00e9ponse du support.<\/p>\n\n\n<div class=\"wp-block-cloudtalk-summary\"><div class=\"summary-block summary-block--sm\"><h3 id=\"quelles-sont-les-principales-fonctionnalites-de-kixie\" class=\"wp-block-heading\">Quelles sont les principales fonctionnalit\u00e9s de Kixie ?<\/h3>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        <strong>PowerDialer multiligne :<\/strong> cette fonctionnalit\u00e9 permet aux agents de composer jusqu\u2019\u00e0 10 num\u00e9ros simultan\u00e9ment.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        <strong>Coaching d\u2019appels en direct :<\/strong> inclut les fonctionnalit\u00e9s \u00ab \u00c9couter \u00bb, \u00ab Chuchoter \u00bb et \u00ab Intervenir \u00bb pour les managers.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        <strong>Extension Chrome PowerCall :<\/strong> un outil bas\u00e9 sur le navigateur qui permet la num\u00e9rotation en un clic et l\u2019utilisation de mod\u00e8les SMS.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        <strong>Int\u00e9gration CRM :<\/strong> Kixie offre une synchronisation en temps r\u00e9el avec des plateformes comme HubSpot et Salesforce.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        <strong>SMS et messagerie int\u00e9gr\u00e9s :<\/strong> la plateforme prend en charge les suivis SMS automatis\u00e9s et la messagerie bidirectionnelle.                    <\/div>\n                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div><\/div><\/div>\n\n\n<h2 id=\"que-disent-les-utilisateurs-de-kixie\" class=\"wp-block-heading\">Que disent les utilisateurs de Kixie ?<\/h2>\n\n<p class=\"wp-block-paragraph\">Bas\u00e9 sur plus de 1000 avis d\u2019utilisateurs v\u00e9rifi\u00e9s provenant des plateformes de confiance G2 et Capterra.<\/p>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--pros wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude0a Ce que les utilisateurs appr\u00e9cient<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    La facilit\u00e9 d\u2019utilisation de Kixie                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    L\u2019efficacit\u00e9 des appels \u00e0 froid                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Les fonctionnalit\u00e9s SMS et PowerCall qui font gagner du temps                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Les capacit\u00e9s d\u2019automatisation                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u00ab J\u2019ai \u00e9t\u00e9 vraiment surpris par leur rapidit\u00e9 de r\u00e9ponse par rapport \u00e0 8&#215;8 lorsqu\u2019il s\u2019agit de r\u00e9soudre un probl\u00e8me. Cela le place au-dessus de tout autre composeur. Merci pour votre r\u00e9ponse rapide \u00e0 nos demandes. \u00bb<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">Eduardo C.<\/div><div class=\"quote-block__position\">Responsable commercial s\u00e9nior<\/div><\/div><\/div><a href=\"https:\/\/www.g2.com\/products\/kixie-powercall-sms\/reviews\/kixie-powercall-sms-review-11528023?target=_blank&#038;rel=nofollow\u201d\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Voir l\u2019avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--cons wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude24 Ce que les utilisateurs n\u2019appr\u00e9cient pas<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Probl\u00e8mes d\u2019appel qui entravent la communication fluide et la navigation au sein de l\u2019interface de Kixie, ce qui nuit \u00e0 l\u2019efficacit\u00e9 globale.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Probl\u00e8mes de composeur qui affectent n\u00e9gativement l\u2019efficacit\u00e9 des appels et compliquent les transitions entre les appels et la messagerie.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Tarifs peu transparents, incluant des frais cach\u00e9s, une facturation annuelle et des modules compl\u00e9mentaires co\u00fbteux.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Fonctionnalit\u00e9s manquantes comme l\u2019int\u00e9gration de la messagerie \u00e9lectronique et l\u2019ind\u00e9pendance des applications qui affectent la fonctionnalit\u00e9 globale.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Probl\u00e8mes de connexion, affectant la fluidit\u00e9 de la communication et la convivialit\u00e9 globale de Kixie PowerCall &amp; SMS.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u00ab Kixie facture annuellement. Nous avons remarqu\u00e9 la facturation cette ann\u00e9e et r\u00e9alis\u00e9 que nous avions l\u2019intention d\u2019annuler l\u2019un des si\u00e8ges. J\u2019ai contact\u00e9 le support imm\u00e9diatement et on m\u2019a dit que j\u2019avais manqu\u00e9 leur fen\u00eatre de 24 heures et qu\u2019ils avaient une politique stricte de non-remboursement. \u00bb<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">Ian C.<\/div><div class=\"quote-block__position\">Cofondateur<\/div><\/div><\/div><a href=\"https:\/\/www.g2.com\/products\/kixie-powercall-sms\/reviews\/kixie-powercall-sms-review-5183900?target=_blank&#038;rel=nofollow\u201d\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Voir l\u2019avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div style=\"--rcc-slides-per-view: 2\" class=\"wp-block-cloudtalk-review-card-carousel rcc--post-content\" data-display-mode=\"post-content\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">Que disent les utilisateurs de Kixie sur G2 ?<\/h2><p class=\"rcc__description\">D\u00e9couvrez les avis honn\u00eates d\u2019utilisateurs r\u00e9els et v\u00e9rifi\u00e9s sur G2. Lisez ce qu\u2019ils disent de leur exp\u00e9rience avec Kixie.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2021\/12\/logo-g2.svg\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"2.5 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star review-card__star--half\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><defs><linearGradient id=\"halfStar\"><stop offset=\"55%\" stop-color=\"#F59E0B\"\/><stop offset=\"55%\" stop-color=\"#F5F5F5\"\/><\/linearGradient><\/defs><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"url(#halfStar)\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u00ab Il se bloque ou ne veut pas appeler par moments, ce qui est frustrant. \u00bb<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Alicia O.<\/span><span class=\"review-card__tag review-card__tag--gray\">Entreprise de taille moyenne<\/span><span class=\"review-card__tag review-card__tag--blue\">Immobilier<\/span><\/div><p class=\"review-card__company\">Conseiller UpNest<\/p><p class=\"review-card__position\">(51-1000 employ\u00e9s)<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/maria-snider-g.jpg\" alt=\"utilisateur de G2 \u00e9valuant kixie\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"5 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u00ab Composer 4 num\u00e9ros \u00e0 la fois et avoir un interlocuteur qui r\u00e9pond en permanence. \u00bb<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Maria Snider G.<\/span><span class=\"review-card__tag review-card__tag--gray\">Petite entreprise<\/span><\/div><p class=\"review-card__company\">Courtier\/agent d\u2019assurance<\/p><p class=\"review-card__position\">(50 employ\u00e9s ou moins)<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2021\/12\/logo-g2.svg\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"0.5 out of 5 stars\"><svg class=\"review-card__star review-card__star--half\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><defs><linearGradient id=\"halfStar\"><stop offset=\"55%\" stop-color=\"#F59E0B\"\/><stop offset=\"55%\" stop-color=\"#F5F5F5\"\/><\/linearGradient><\/defs><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"url(#halfStar)\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u00ab Les appels sont souvent interrompus, on ne peut pas supprimer les employ\u00e9s licenci\u00e9s du syst\u00e8me, il y a aussi beaucoup de pannes. \u00bb<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Aldo H.<\/span><span class=\"review-card__tag review-card__tag--gray\">Entreprise de taille moyenne<\/span><\/div><p class=\"review-card__company\">Sp\u00e9cialiste du support technique II<\/p><p class=\"review-card__position\">(51-1000 employ\u00e9s)<\/p><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"ci ci--sticky wp-block-cloudtalk-content-item\"><div class=\"ci__header\"><img decoding=\"async\" class=\"ci__icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/SymbolKixie.svg\" alt=\"\" width=\"32\" height=\"32\" loading=\"lazy\" \/><span class=\"ci__name\">Kixie<\/span><\/div><div class=\"ci__items\"><div class=\"ci__item\"><span class=\"ci__label\">Fond\u00e9<\/span><span class=\"ci__value\">2013<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Taille de l\u2019\u00e9quipe<\/span><span class=\"ci__value\">85-100 employ\u00e9s<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Couverture<\/span><span class=\"ci__value\">65 pays<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Note G2<\/span><span class=\"ci__value\">4.8\/5<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Prix de d\u00e9part<\/span><span class=\"ci__value\">\u20ac35 par utilisateur\/mois<\/span><\/div><\/div><\/div><\/div>\n<\/div>\n\n\n<div class=\"wp-block-cloudtalk-homepage-hero-section\"><div class=\"homepage-hero-section homepage-hero-section--has-top-border\"><div class=\"homepage-hero-section__content\"><div class=\"homepage-hero-section__tags\"><span class=\"homepage-hero-section__tag\"><span>CloudTalk &#8211; #1 Kixie Alternative<\/span><\/span><span class=\"homepage-hero-section__tag homepage-hero-section__tag--highlighted\"><img loading=\"lazy\" decoding=\"async\" class=\"homepage-hero-section__tag-icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"\" width=\"16\" height=\"16\" \/><span>2026 Spring Leader<\/span><\/span><\/div><div class=\"homepage-hero-section__headline\"><h2>Vous cherchez une alternative \u00e0 Kixie ?<\/h2><\/div><div class=\"homepage-hero-section__description\"><p>D\u00e9couvrez pourquoi 5,500+ entreprises sont pass\u00e9es \u00e0 CloudTalk pour une qualit\u00e9 d\u2019appel sup\u00e9rieure et des fonctionnalit\u00e9s bas\u00e9es sur l\u2019IA.<\/p><\/div><div class=\"homepage-hero-section__buttons\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" class=\"btn btn-regular btn-secondary\">Obtenir une d\u00e9mo<\/a><a href=\"https:\/\/www.cloudtalk.io\/kixie-powercall-alternative\/\" class=\"btn btn-regular btn-ghost\">Voir la comparaison<\/a><\/div><div class=\"homepage-hero-section__logo-carousel\"><div class=\"wp-block-cloudtalk-logo-carousel\"><\/div><\/div><div class=\"homepage-hero-section__image\"><img src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Product_Design.png\" alt=\"Hero image\" width=\"1920\" height=\"1296\" fetchpriority=\"high\" decoding=\"async\" data-no-lazy=\"1\" \/><div class=\"homepage-hero-section__video-blocks\"><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--1\"><div class=\"homepage-hero-section__video-text\">Ajouter les int\u00e9grations pr\u00e9f\u00e9r\u00e9es<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Integracie_184x60.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--2\"><div class=\"homepage-hero-section__video-text\">Obtenir des num\u00e9ros locaux<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Numbers_184x89.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--3\"><div class=\"homepage-hero-section__video-text\">Ajouter des agents vocaux IA<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Video_184x109.mp4\" autoplay loop playsinline muted><\/video><\/div><\/div><\/div><div class=\"homepage-hero-section__feature-highlights\"><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"22\" viewBox=\"0 0 23 22\" fill=\"none\"><path d=\"M14.5 2.5V1M18.4393 3.56066L19.5 2.5M19.5103 7.5H21.0103M20.9506 12C20.4489 17.0533 16.1853 21 11 21C5.47715 21 1 16.5228 1 11C1 5.81465 4.94668 1.5511 10 1.04938M11 7H15V11M14.6197 7C12.2653 10.3276 8.38636 12.5 4 12.5C2.9971 12.5 2.02072 12.3864 1.08302 12.1715\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Les mieux not\u00e9s sur G2<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Constamment tr\u00e8s bien not\u00e9 sur G2, CloudTalk aide les \u00e9quipes \u00e0 monter en puissance plus rapidement, \u00e0 \u00e9viter la complexit\u00e9 et \u00e0 s\u2019appuyer sur un syst\u00e8me t\u00e9l\u00e9phonique qui fonctionne comme pr\u00e9vu d\u00e8s le premier jour.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 16C12.866 16 16 12.866 16 9C16 5.13401 12.866 2 9 2C5.13401 2 2 5.13401 2 9C2 12.866 5.13401 16 9 16Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M15 22C18.866 22 22 18.866 22 15C22 11.134 18.866 8 15 8C11.134 8 8 11.134 8 15C8 18.866 11.134 22 15 22Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Plus de 100 int\u00e9grations<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Vos outils de CRM, de service d\u2019assistance et de vente communiquent d\u00e9j\u00e0 entre eux. CloudTalk se joint \u00e0 la conversation et la rend beaucoup plus productive.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M2.68675 15.6451L4.59494 14.5435C4.6983 14.4839 4.8196 14.4631 4.9369 14.4851L8.6914 15.1878C8.99995 15.2455 9.28478 15.008 9.28338 14.6941L9.26876 11.4045C9.26836 11.3151 9.29193 11.2272 9.33701 11.15L11.2317 7.90621C11.3303 7.73739 11.3215 7.52658 11.2091 7.3666L8.01892 2.82568M19.0002 4.85905C13.5002 7.50004 16.5 11 17.5002 11.5C19.3773 12.4384 21.9876 12.5 21.9876 12.5C21.9958 12.3344 22 12.1677 22 12C22 6.47715 17.5228 2 12 2C6.47715 2 2 6.47715 2 12C2 17.5228 6.47715 22 12 22C12.1677 22 12.3344 21.9959 12.5 21.9877M16.7578 21.9398L13.591 13.591L21.9398 16.7578L18.2376 18.2376L16.7578 21.9398Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Couverture dans plus de 160 pays<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>De la porte \u00e0 c\u00f4t\u00e9 \u00e0 l\u2019autre bout du monde, CloudTalk assure des appels clairs, locaux et pr\u00eats \u00e0 \u00e9voluer avec votre entreprise.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<section class=\"cs cs--bg-gradient-to-blue cs--layout-stacked wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">CloudTalk vs Kixie : Comparaison c\u00f4te \u00e0 c\u00f4te<\/h2><p class=\"cs__description\">D\u00e9couvrez comment CloudTalk offre un \u00e9cosyst\u00e8me plus \u00e9volutif, global et riche en fonctionnalit\u00e9s pour votre entreprise.<\/p><\/div><\/div><div class=\"cs__content\">\n<div class=\"wp-block-cloudtalk-content-section-column\"><div class=\"wp-block-cloudtalk-before-after-table\"><div class=\"bat__table\"><div class=\"bat__row bat__row--header\"><div class=\"bat__cell bat__cell--label\"><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__column-header\">Kixie<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__column-header\">CloudTalk<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Fonction principale<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Engagement commercial : un outil de niche ax\u00e9 sur la num\u00e9rotation sortante \u00e0 grande vitesse.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Syst\u00e8me t\u00e9l\u00e9phonique IA complet : con\u00e7u pour les ventes \u00e0 grand volume et le support mondial.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Port\u00e9e mondiale<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">65 pays : couverture internationale limit\u00e9e ; principalement ax\u00e9 sur les \u00c9tats-Unis et le Canada.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">180 pays : acc\u00e9dez \u00e0 des num\u00e9ros locaux et sans frais dans le monde entier.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Puissance de num\u00e9rotation<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Composeur parall\u00e8le jusqu\u2019\u00e0 10 lignes ; optimis\u00e9 pour la vitesse de connexion.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Composeurs Power et parall\u00e8le optimis\u00e9s pour la qualit\u00e9 et l\u2019efficacit\u00e9.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Intelligence artificielle<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Se concentre sur la d\u00e9tection humaine par IA pour ignorer les messageries vocales pendant la num\u00e9rotation.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Suite IA compl\u00e8te : inclut l\u2019analyse des sentiments par IA, le suivi des \u00e9motions et les r\u00e9sum\u00e9s automatis\u00e9s.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Routage des appels entrants<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">SVI basique ; manque de logique multi-niveaux avanc\u00e9e et de routage bas\u00e9 sur les comp\u00e9tences.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Concepteur de flux d&#039;appels avanc\u00e9 : Routage visuel par glisser-d\u00e9poser avec plus de 20 conditions.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Transparence des prix<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">N\u00e9cessite un appel commercial pour des devis personnalis\u00e9s ; g\u00e9n\u00e9ralement entre \u20ac75 et \u20ac185\/utilisateur\/mois.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Transparent : Plans \u00e9volutifs \u00e0 partir de $25 sans frais d&#039;installation cach\u00e9s.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Support et int\u00e9gration<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Support standard ; des difficult\u00e9s ont \u00e9t\u00e9 signal\u00e9es concernant les temps de r\u00e9ponse et la clart\u00e9 de la configuration.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Support prioritaire 24h\/24 et 7j\/7 : Gestionnaires de succ\u00e8s d\u00e9di\u00e9s et int\u00e9gration rapide et proactive.<\/span><\/div><\/div><\/div><div class=\"bat__slider\" aria-label=\"Comparison cards\"><div class=\"bat__slider-track\"><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Fonction principale<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Kixie:<\/strong> Engagement commercial : un outil de niche ax\u00e9 sur la num\u00e9rotation sortante \u00e0 grande vitesse.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Syst\u00e8me t\u00e9l\u00e9phonique IA complet : con\u00e7u pour les ventes \u00e0 grand volume et le support mondial.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Port\u00e9e mondiale<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Kixie:<\/strong> 65 pays : couverture internationale limit\u00e9e ; principalement ax\u00e9 sur les \u00c9tats-Unis et le Canada.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> 180 pays : acc\u00e9dez \u00e0 des num\u00e9ros locaux et sans frais dans le monde entier.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Puissance de num\u00e9rotation<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Kixie:<\/strong> Composeur parall\u00e8le jusqu\u2019\u00e0 10 lignes ; optimis\u00e9 pour la vitesse de connexion.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Composeurs Power et parall\u00e8le optimis\u00e9s pour la qualit\u00e9 et l\u2019efficacit\u00e9.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Intelligence artificielle<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Kixie:<\/strong> Se concentre sur la d\u00e9tection humaine par IA pour ignorer les messageries vocales pendant la num\u00e9rotation.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Suite IA compl\u00e8te : inclut l\u2019analyse des sentiments par IA, le suivi des \u00e9motions et les r\u00e9sum\u00e9s automatis\u00e9s.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Routage des appels entrants<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Kixie:<\/strong> SVI basique ; manque de logique multi-niveaux avanc\u00e9e et de routage bas\u00e9 sur les comp\u00e9tences.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Concepteur de flux d&#039;appels avanc\u00e9 : Routage visuel par glisser-d\u00e9poser avec plus de 20 conditions.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Transparence des prix<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Kixie:<\/strong> N\u00e9cessite un appel commercial pour des devis personnalis\u00e9s ; g\u00e9n\u00e9ralement entre \u20ac75 et \u20ac185\/utilisateur\/mois.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Transparent : Plans \u00e9volutifs \u00e0 partir de $25 sans frais d&#039;installation cach\u00e9s.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Support et int\u00e9gration<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Kixie:<\/strong> Support standard ; des difficult\u00e9s ont \u00e9t\u00e9 signal\u00e9es concernant les temps de r\u00e9ponse et la clart\u00e9 de la configuration.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Support prioritaire 24h\/24 et 7j\/7 : Gestionnaires de succ\u00e8s d\u00e9di\u00e9s et int\u00e9gration rapide et proactive.<\/span><\/div><\/div><\/div><div class=\"bat__slider-dots\" role=\"tablist\" aria-label=\"Slide navigation\"><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/section>\n\n<section class=\"cs cs--bg-white cs--layout-inline cs--has-top-border wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">Pourquoi choisir CloudTalk plut\u00f4t que Kixie<\/h2><p class=\"cs__description\">D\u00e9couvrez les fonctionnalit\u00e9s de CloudTalk qui surpassent la concurrence.<\/p><\/div><\/div><div class=\"cs__content\">\n<div class=\"wp-block-cloudtalk-content-section-column\"><div style=\"--fcg-cols: 3\" class=\"fcg wp-block-cloudtalk-feature-card-grid\"><div class=\"fcg__grid\"><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M21 21H6.2C5.07989 21 4.51984 21 4.09202 20.782C3.71569 20.5903 3.40973 20.2843 3.21799 19.908C3 19.4802 3 18.9201 3 17.8V3M7 14.5V17.5M11.5 11.5V17.5M16 8.5V17.5M20.5 5.5V17.5\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Suivi de l\u2019\u00e9motion et du sentiment par l\u2019IA<\/h3><p class=\"fc__desc\">CloudTalk offre une <a href=\"https:\/\/www.cloudtalk.io\/fr\/analyse-des-sentiments\/\">analyse de sentiment par IA<\/a> approfondie. Notre plateforme suit le ton \u00e9motionnel de chaque appel en temps r\u00e9el, offrant aux managers des informations instantan\u00e9es sur la satisfaction client et la performance des agents, ce que Kixie ne capte tout simplement pas.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M20.9996 8V3M20.9996 3H15.9996M20.9996 3L14.9996 9M10.2266 13.8631C9.02506 12.6615 8.07627 11.3028 7.38028 9.85323C7.32041 9.72854 7.29048 9.66619 7.26748 9.5873C7.18576 9.30695 7.24446 8.96269 7.41447 8.72526C7.46231 8.65845 7.51947 8.60129 7.63378 8.48698C7.98338 8.13737 8.15819 7.96257 8.27247 7.78679C8.70347 7.1239 8.70347 6.26932 8.27247 5.60643C8.15819 5.43065 7.98338 5.25585 7.63378 4.90624L7.43891 4.71137C6.90747 4.17993 6.64174 3.91421 6.35636 3.76987C5.7888 3.4828 5.11854 3.4828 4.55098 3.76987C4.2656 3.91421 3.99987 4.17993 3.46843 4.71137L3.3108 4.86901C2.78117 5.39863 2.51636 5.66344 2.31411 6.02348C2.08969 6.42298 1.92833 7.04347 1.9297 7.5017C1.93092 7.91464 2.01103 8.19687 2.17124 8.76131C3.03221 11.7947 4.65668 14.6571 7.04466 17.045C9.43264 19.433 12.295 21.0575 15.3284 21.9185C15.8928 22.0787 16.1751 22.1588 16.588 22.16C17.0462 22.1614 17.6667 22 18.0662 21.7756C18.4263 21.5733 18.6911 21.3085 19.2207 20.7789L19.3783 20.6213C19.9098 20.0898 20.1755 19.8241 20.3198 19.5387C20.6069 18.9712 20.6069 18.3009 20.3198 17.7333C20.1755 17.448 19.9098 17.1822 19.3783 16.6508L19.1835 16.4559C18.8339 16.1063 18.6591 15.9315 18.4833 15.8172C17.8204 15.3862 16.9658 15.3862 16.3029 15.8172C16.1271 15.9315 15.9523 16.1063 15.6027 16.4559C15.4884 16.5702 15.4313 16.6274 15.3644 16.6752C15.127 16.8453 14.7828 16.904 14.5024 16.8222C14.4235 16.7992 14.3612 16.7693 14.2365 16.7094C12.7869 16.0134 11.4282 15.0646 10.2266 13.8631Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Logique de routage avanc\u00e9e bas\u00e9e sur les comp\u00e9tences<\/h3><p class=\"fc__desc\">Le <a href=\"https:\/\/www.cloudtalk.io\/fr\/outils-de-centre-dappels\/logiciel-de-routage-base-sur-les-competences-ameliorer-lefficacite-du-routage-des-agents\/\">routage bas\u00e9 sur les comp\u00e9tences<\/a> de CloudTalk garantit que chaque appelant est automatiquement connect\u00e9 \u00e0 l\u2019agent le mieux qualifi\u00e9 en fonction de son expertise, de sa langue ou de sa connaissance des produits, am\u00e9liorant ainsi consid\u00e9rablement la r\u00e9solution au premier appel.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M16 8V5L19 2L20 4L22 5L19 8H16ZM16 8L12 11.9999M22 12C22 17.5228 17.5228 22 12 22C6.47715 22 2 17.5228 2 12C2 6.47715 6.47715 2 12 2M17 12C17 14.7614 14.7614 17 12 17C9.23858 17 7 14.7614 7 12C7 9.23858 9.23858 7 12 7\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Concepteur de flux d\u2019appels complet<\/h3><p class=\"fc__desc\">CloudTalk propose un <a href=\"https:\/\/www.cloudtalk.io\/fr\/concepteur-de-flux-dappels\/\">concepteur de flux d\u2019appels<\/a> visuel par glisser-d\u00e9poser. Avec plus de 20 conditions de routage, vous pouvez cr\u00e9er des parcours clients complexes et automatis\u00e9s, garantissant une exp\u00e9rience professionnelle que l\u2019outil centr\u00e9 sur le navigateur de Kixie ne peut \u00e9galer.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M19 21V15M16 18H22M12 15H8C6.13623 15 5.20435 15 4.46927 15.3045C3.48915 15.7105 2.71046 16.4892 2.30448 17.4693C2 18.2044 2 19.1362 2 21M15.5 3.29076C16.9659 3.88415 18 5.32131 18 7C18 8.67869 16.9659 10.1159 15.5 10.7092M13.5 7C13.5 9.20914 11.7091 11 9.5 11C7.29086 11 5.5 9.20914 5.5 7C5.5 4.79086 7.29086 3 9.5 3C11.7091 3 13.5 4.79086 13.5 7Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Files d\u2019attente VIP et priorisation intelligente<\/h3><p class=\"fc__desc\">CloudTalk excelle dans la gestion du trafic entrant \u00e0 forte valeur ajout\u00e9e. Avec les <a href=\"https:\/\/www.cloudtalk.io\/fr\/outils-de-centre-dappels\/file-dattente-prioritaire-cloudtalk\/\">files d\u2019attente VIP<\/a>, vous pouvez vous assurer que vos clients les plus importants \u00e9vitent l\u2019attente et sont connect\u00e9s imm\u00e9diatement \u00e0 un agent, offrant un niveau de service premium que les num\u00e9roteurs basiques ne peuvent pas proposer.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M12 2C13.3132 2 14.6136 2.25866 15.8268 2.76121C17.0401 3.26375 18.1425 4.00035 19.0711 4.92893C19.9997 5.85752 20.7363 6.95991 21.2388 8.17317C21.7413 9.38643 22 10.6868 22 12M12 2V12M12 2C6.47715 2 2 6.47715 2 12C2 17.5228 6.47715 22 12 22C17.5228 22 22 17.5229 22 12M12 2C17.5228 2 22 6.47716 22 12M22 12L12 12M22 12C22 13.5781 21.6265 15.1338 20.9101 16.5399C20.1936 17.946 19.1546 19.1626 17.8779 20.0902L12 12\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Tableaux de bord de performance en temps r\u00e9el<\/h3><p class=\"fc__desc\">CloudTalk propose des<a href=\"https:\/\/www.cloudtalk.io\/analytics\/\"> analyses avanc\u00e9es en temps r\u00e9el<\/a> avec des tableaux de bord personnalisables. Surveillez le trafic d\u2019appels en direct, l\u2019occupation des agents et les niveaux de service (SLA) en une seule vue, ce qui vous permet de prendre des d\u00e9cisions bas\u00e9es sur les donn\u00e9es \u00e0 la vol\u00e9e pour optimiser la productivit\u00e9 de votre \u00e9quipe.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M7 22V11M2 13V20C2 21.1046 2.89543 22 4 22H17.4262C18.907 22 20.1662 20.9197 20.3914 19.4562L21.4683 12.4562C21.7479 10.6389 20.3418 9 18.5032 9H15C14.4477 9 14 8.55228 14 8V4.46584C14 3.10399 12.896 2 11.5342 2C11.2093 2 10.915 2.1913 10.7831 2.48812L7.26394 10.4061C7.10344 10.7673 6.74532 11 6.35013 11H4C2.89543 11 2 11.8954 2 13Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Collaboration en conf\u00e9rence native<\/h3><p class=\"fc__desc\">Les capacit\u00e9s d\u2019<a href=\"https:\/\/www.cloudtalk.io\/top-10-conference-calling-solutions-w-reviews-pricing\/\">appels de conf\u00e9rence<\/a> int\u00e9gr\u00e9es permettent \u00e0 votre \u00e9quipe de configurer facilement des appels multipartites, d\u2019int\u00e9grer des experts externes \u00e0 une conversation et de collaborer efficacement, ce qui en fait un centre de communication complet pour les besoins internes et externes.<\/p><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/section>\n\n<div style=\"--rcc-slides-per-view: 2\" class=\"wp-block-cloudtalk-review-card-carousel rcc--has-top-border\" data-display-mode=\"section\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">Entreprises qui ont opt\u00e9 pour CloudTalk<\/h2><p class=\"rcc__description\">De vraies histoires d\u2019entreprises qui ont choisi CloudTalk et ne sont jamais revenues en arri\u00e8re.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u00ab Nous avons besoin d\u2019une visibilit\u00e9 compl\u00e8te, \u00e0 la fois sur les chiffres et sur la qualit\u00e9 des conversations. Les transcriptions et les analyses bas\u00e9es sur l\u2019IA de CloudTalk facilitent le suivi des ratios de discussion, de la profondeur de d\u00e9couverte et des performances r\u00e9gionales, le tout sans n\u00e9cessiter de formation formelle pour d\u00e9marrer. \u00bb<br><br>\u00ab Avec CloudTalk, c\u2019est simple. Nous avons l\u2019extension Chrome, s\u00e9lectionnons la liste des num\u00e9ros que nous voulons appeler, les envoyons \u00e0 l\u2019application, et c\u2019est tout. Avec d\u2019autres fournisseurs, il y avait plus d\u2019\u00e9tapes et plus de frictions. Les enregistrements d\u2019appels sont cruciaux, que ce soit pour l\u2019int\u00e9gration de nouveaux repr\u00e9sentants ou pour la r\u00e9vision de conversations cl\u00e9s. CloudTalk nous offre les outils pour suivre les interactions client et encadrer avec de vraies conversations. \u00bb<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Andr\u00e9s Garz\u00f3n<\/cite><p class=\"social-proof-block__position\">Responsable de la gestion de compte chez Pipedrive<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">100 %<\/span><span class=\"social-proof-block__statistic-description\">Activit\u00e9 d\u2019appel automatiquement enregistr\u00e9e dans Pipedrive<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">270 %<\/span><span class=\"social-proof-block__statistic-description\">Appels mensuels par les meilleurs SDR avec visibilit\u00e9 sur le temps de conversation<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/11\/BrandPipedrive-VersionDark-Gray.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/fr\/customer-stories\/pipedrive\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u00ab Nous recherchions quelque chose qui puisse r\u00e9pondre \u00e0 nos besoins sp\u00e9cifiques, notamment en termes de connectivit\u00e9 et d\u2019int\u00e9gration CRM. Nous avons pass\u00e9 un temps consid\u00e9rable \u00e0 \u00e9valuer diff\u00e9rentes options parce que nous devions trouver la solution id\u00e9ale. \u00bb<br><br>\u00ab Notre CRM est au c\u0153ur de nos op\u00e9rations, et l\u2019int\u00e9gration de CloudTalk a rendu facile la centralisation de tout. En termes de rapports, CloudTalk a \u00e9t\u00e9 incroyablement utile. Par le pass\u00e9, notre suivi des KPI \u00e9tait assez basique. Nous nous int\u00e9ressions principalement au nombre d\u2019appels pass\u00e9s. Maintenant, nous suivons et fournissons \u00e0 nos responsables des ventes des m\u00e9triques beaucoup plus granulaires, comme la dur\u00e9e des appels et le temps n\u00e9cessaire pour r\u00e9pondre aux leads. Ces informations nous ont vraiment aid\u00e9s \u00e0 affiner notre approche. \u00bb<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Ahmed A.<\/cite><p class=\"social-proof-block__position\">Sp\u00e9cialiste de la gestion des donn\u00e9es et du reporting chez DentaKay<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">150 %<\/span><span class=\"social-proof-block__statistic-description\">Augmentation des volumes d\u2019appels mensuels<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">90 %<\/span><span class=\"social-proof-block__statistic-description\">des agents gagnent du temps avec le Power Dialer<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/06\/dentakay.png\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/fr\/dentakay\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u00ab Nous avons test\u00e9 diff\u00e9rents services, et CloudTalk a \u00e9t\u00e9 celui qui a tenu ses promesses. La qualit\u00e9 \u00e9tait meilleure, le support rapide et les prix beaucoup plus raisonnables. \u00bb<br><br>\u00ab L\u2019appariement automatique des num\u00e9ros est incroyable. Il compose depuis le bon num\u00e9ro en fonction de la r\u00e9gion, plus besoin de changer manuellement. C\u2019est plus fluide et plus rapide. Pouvoir utiliser des num\u00e9ros am\u00e9ricains et europ\u00e9ens a augment\u00e9 nos taux de r\u00e9ponse d\u2019au moins 30 \u00e0 40 %. Cela, combin\u00e9 aux analyses en temps r\u00e9el et \u00e0 la r\u00e9activit\u00e9 de CloudTalk, a chang\u00e9 la donne. \u00bb<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Jose Luis<\/cite><p class=\"social-proof-block__position\">Op\u00e9rations d\u2019\u00e9quipe chez Self Mastery Company<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">30-40 %<\/span><span class=\"social-proof-block__statistic-description\">Augmentation des taux de r\u00e9ponse gr\u00e2ce \u00e0 l\u2019utilisation de num\u00e9ros locaux europ\u00e9ens<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">4 personnes<\/span><span class=\"social-proof-block__statistic-description\">\u00c9quipe de support g\u00e9rant 40 \u00e0 50 employ\u00e9s dans le monde entier<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/12\/BrandSelfmastery-VersionDark-Gray.png\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/selfmastery\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-faq wp-block-cloudtalk-faq--white wp-block-cloudtalk-faq--has-top-border wp-block-cloudtalk-faq-v2\" data-display-mode=\"section\"><div class=\"faq-block\"><div class=\"faq-block__header\"><h2 class=\"faq-block__title\">Frequently Asked Questions<\/h2><\/div><div class=\"faq-block__items\"><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-99\"><h3 class=\"faq-item__question-text\">Qu\u2019est-ce que Kixie ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-99\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">Kixie est une plateforme d\u2019engagement ax\u00e9e sur les ventes, con\u00e7ue pour acc\u00e9l\u00e9rer la <a href=\"https:\/\/www.cloudtalk.io\/fr\/logiciel-de-centre-dappels-sortants\/\">prospection sortante<\/a> gr\u00e2ce \u00e0 l\u2019automatisation. Elle est principalement connue pour son PowerDialer multiligne, qui peut composer jusqu\u2019\u00e0 10 lignes simultan\u00e9ment pour maximiser le temps de conversation des agents. Fonctionnant principalement via une extension Chrome, elle agit comme un pont entre votre <a href=\"https:\/\/www.cloudtalk.io\/fr\/telephonie-voip\/\">service t\u00e9l\u00e9phonique<\/a> professionnel et votre <a href=\"https:\/\/www.cloudtalk.io\/fr\/integrations\/\">CRM<\/a>, automatisant les t\u00e2ches manuelles telles que l\u2019<a href=\"https:\/\/www.cloudtalk.io\/fr\/supervision-dappels\/\">enregistrement des appels<\/a>, les suivis par <a href=\"https:\/\/www.cloudtalk.io\/fr\/messages-sms\/\">SMS<\/a> et les <a href=\"https:\/\/www.cloudtalk.io\/fr\/voicemail-drop\/\">d\u00e9p\u00f4ts de messages vocaux<\/a>.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-100\"><h3 class=\"faq-item__question-text\">\u00c0 qui s\u2019adresse Kixie ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-100\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">Kixie est con\u00e7u sp\u00e9cifiquement pour les \u00e9quipes de vente sortantes \u00e0 haute vitesse et les SDR (Sales Development Representatives) qui doivent effectuer un <a href=\"https:\/\/www.cloudtalk.io\/fr\/outils-de-centre-dappels\/appels-simultanes-illimites-dans-un-systeme-telephonique-base-sur-linformatique-dematerialisee\/\">volume \u00e9lev\u00e9 d\u2019appels<\/a> quotidiennement. Il est id\u00e9al pour les <a href=\"https:\/\/www.cloudtalk.io\/blog\/cloud-phone-system\">organisations de vente de petite \u00e0 moyenne taille<\/a> qui utilisent leur CRM (comme <a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-dun-centre-dappel-pour-hubspot\/\">HubSpot<\/a> ou <a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-de-votre-systeme-telephonique-dans-salesforce\/\">Salesforce<\/a>) et privil\u00e9gient avant tout les taux de connexion. Cependant, il est moins adapt\u00e9 aux entreprises recherchant une <a href=\"https:\/\/www.cloudtalk.io\/fr\/logiciel-de-centre-dappels\/\" target=\"_blank\" rel=\"noreferrer noopener\">solution polyvalente de support client<\/a> ou celles n\u00e9cessitant une infrastructure internationale avanc\u00e9e au-del\u00e0 des \u00c9tats-Unis et du Canada.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-101\"><h3 class=\"faq-item__question-text\">Le num\u00e9roteur 10 lignes de Kixie est-il toujours meilleur que le num\u00e9roteur 5 lignes de CloudTalk ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-101\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">Pas n\u00e9cessairement. Bien que Kixie permette de composer jusqu\u2019\u00e0 10 lignes \u00e0 la fois, cette approche \u00ab agressive \u00bb entra\u00eene souvent des taux d\u2019appels manqu\u00e9s plus \u00e9lev\u00e9s et peut augmenter le risque que vos num\u00e9ros soient signal\u00e9s comme spam. Le <a href=\"https:\/\/www.cloudtalk.io\/fr\/composeur-parallele\/\">num\u00e9roteur parall\u00e8le<\/a> de CloudTalk (jusqu\u2019\u00e0 5 lignes) se concentre sur des connexions de qualit\u00e9, en utilisant l\u2019<a href=\"https:\/\/www.cloudtalk.io\/fr\/fonctions\/\">IA<\/a> pour s\u2019assurer que lorsqu\u2019un prospect r\u00e9pond, un agent est r\u00e9ellement pr\u00eat \u00e0 parler, pr\u00e9servant ainsi votre r\u00e9putation de marque et am\u00e9liorant l\u2019exp\u00e9rience client.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-102\"><h3 class=\"faq-item__question-text\">Kixie offre-t-il un syst\u00e8me t\u00e9l\u00e9phonique professionnel complet ou seulement un num\u00e9roteur ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-102\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">Kixie est principalement un outil d\u2019engagement commercial con\u00e7u pour la prospection sortante. Bien qu\u2019il dispose de fonctionnalit\u00e9s <a href=\"https:\/\/www.cloudtalk.io\/fr\/logiciel-de-centre-dappels-entrants-solution-de-centre-de-contacts\/\">entrantes<\/a> basiques, il lui manque l\u2019infrastructure sophistiqu\u00e9e d\u2019un v\u00e9ritable syst\u00e8me t\u00e9l\u00e9phonique cloud. CloudTalk offre un \u00e9cosyst\u00e8me complet, incluant un <a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/quest-ce-que-le-routage-dappels-et-comment-peut-il-vous-avantager\/\">routage d\u2019appels<\/a> entrant avanc\u00e9, un <a href=\"https:\/\/www.cloudtalk.io\/fr\/outils-de-centre-dappels\/logiciel-de-routage-base-sur-les-competences-ameliorer-lefficacite-du-routage-des-agents\/\">routage bas\u00e9 sur les comp\u00e9tences<\/a> et des outils de collaboration interne que Kixie ne propose pas.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-103\"><h3 class=\"faq-item__question-text\">Quels sont les co\u00fbts cach\u00e9s associ\u00e9s \u00e0 la tarification de Kixie ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-103\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">Le prix de base annonc\u00e9 par Kixie (\u00e0 partir d\u2019environ \u20ac35\/mois) est souvent trompeur. En 2026, de nombreuses de leurs \u00ab fonctionnalit\u00e9s phares \u00bb sont des modules compl\u00e9mentaires payants. Par exemple, la d\u00e9tection vocale humaine par IA co\u00fbte g\u00e9n\u00e9ralement \u20ac30 suppl\u00e9mentaires par utilisateur et par mois, et il y a souvent des r\u00e9serves pr\u00e9pay\u00e9es minimales requises pour les SMS et les appels internationaux. CloudTalk utilise un mod\u00e8le de <a href=\"https:\/\/www.cloudtalk.io\/fr\/tarification-de-logiciel-de-centre-dappels\/\">tarification<\/a> transparent et modulaire \u00e0 partir de $25, vous permettant d\u2019\u00e9voluer sans \u00ab taxe de fonctionnalit\u00e9 \u00bb inattendue.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-104\"><h3 class=\"faq-item__question-text\">Puis-je utiliser Kixie si mon \u00e9quipe de vente est en dehors des \u00c9tats-Unis ou du Canada ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-104\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">Vous le pouvez, mais avec des limitations. La couverture internationale de Kixie est relativement mince, supportant environ 65 pays. Si vous avez des prospects en Europe, en Asie ou en Am\u00e9rique latine, vous pourriez faire face \u00e0 des tarifs plus \u00e9lev\u00e9s ou \u00e0 un manque de disponibilit\u00e9 de num\u00e9ros locaux. CloudTalk est un op\u00e9rateur mondial avec des num\u00e9ros locaux et gratuits dans 180 pays, ce qui en fait le choix sup\u00e9rieur pour les <a href=\"https:\/\/www.cloudtalk.io\/fr\/numeros-de-telephone-internationaux-pour-votre-centre-dappels\/\">\u00e9quipes de vente et de support internationales.<\/a><\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-105\"><h3 class=\"faq-item__question-text\">Comment les capacit\u00e9s d\u2019IA de CloudTalk se comparent-elles \u00e0 celles de Kixie ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-105\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">La principale diff\u00e9rence r\u00e9side dans l\u2019\u00e9tendue de l\u2019intelligence. L\u2019IA de Kixie est ultra-cibl\u00e9e sur le moment de la prospection sortante, tandis que l\u2019<a href=\"https:\/\/www.cloudtalk.io\/fr\/conversation-intelligente-alimentee-par-lia\/\">IA de CloudTalk<\/a> est beaucoup plus large : elle inclut des <a href=\"https:\/\/www.cloudtalk.io\/fr\/agents-vocaux-ia\/\">agents vocaux IA<\/a> qui peuvent g\u00e9rer des conversations enti\u00e8res, ainsi que d\u2019<a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/ai-productivity-tools\/\">autres fonctionnalit\u00e9s d\u2019IA<\/a> qui offrent une <a href=\"https:\/\/www.cloudtalk.io\/fr\/analyse-des-sentiments\/\">analyse des sentiments<\/a> et des <a href=\"https:\/\/www.cloudtalk.io\/fr\/balises-de-resume-d-appel-automatique\/\">r\u00e9sum\u00e9s automatis\u00e9s<\/a> pour les ventes et le support.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-106\"><h3 class=\"faq-item__question-text\">Mon \u00e9quipe peut-elle travailler efficacement en d\u00e9placement avec Kixie ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-106\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">Kixie est principalement con\u00e7u comme un outil centr\u00e9 sur le navigateur (via son extension Chrome) pour les repr\u00e9sentants travaillant depuis leur bureau ou leurs listes de leads CRM. Bien qu\u2019ils proposent des options mobiles, leur ensemble de fonctionnalit\u00e9s est le plus puissant au sein du navigateur. CloudTalk offre une <a href=\"https:\/\/www.cloudtalk.io\/fr\/telechargez-le-centre-dappels\/\">application mobile native compl\u00e8te pour iOS et Android<\/a>, garantissant que votre \u00e9quipe ait acc\u00e8s \u00e0 des fonctionnalit\u00e9s avanc\u00e9es comme le <a href=\"https:\/\/www.cloudtalk.io\/fr\/outils-de-centre-dappels\/marquage-des-appels\/\">tagging d\u2019appels<\/a>, la <a href=\"https:\/\/www.cloudtalk.io\/fr\/outils-de-centre-dappels\/importer-vos-contacts-dans-un-logiciel-de-centre-dappels\/\">synchronisation des contacts<\/a> et les <a href=\"https:\/\/www.cloudtalk.io\/fr\/numeros-de-telephone-internationaux-pour-votre-centre-dappels\/\">num\u00e9ros internationaux<\/a> m\u00eame lorsqu\u2019ils sont loin de leurs ordinateurs.<\/p><\/div><\/div><\/div><\/div><div class=\"faq-block__cta\"><div class=\"faq-block__cta-image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/Avatar-group.png\" alt=\"\" \/><\/div><div class=\"faq-block__cta-content\"><h3 class=\"faq-block__cta-title\">Vous avez encore des questions ?<\/h3><p class=\"faq-block__cta-description\">Vous ne trouvez pas la r\u00e9ponse que vous cherchez ? Discutez avec notre \u00e9quipe amicale.<\/p><div class=\"faq-block__cta-button\"><a href=\"https:\/\/www.cloudtalk.io\/demo-b\/\" class=\"btn btn-primary\">Nous contacter<\/a><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"demo-ab-block--section wp-block-cloudtalk-demo-ab\"><div class=\"demo-ab-block\"><div class=\"demo-ab-block__hero\"><div class=\"demo-ab-block__hero-content\"><h2 class=\"demo-ab-block__heading\">Pr\u00eat \u00e0 d\u00e9couvrir une qualit\u00e9 d\u2019appel sup\u00e9rieure ?<\/h2><p class=\"demo-ab-block__hero-paragraph\">Rejoignez plus de 4 000 entreprises qui font confiance \u00e0 CloudTalk pour leurs appels de vente et de support. D\u00e9couvrez pourquoi CloudTalk offre de meilleurs r\u00e9sultats que Kixie.<\/p><div class=\"demo-ab-block__list-wrapper\"><\/div><\/div><\/div><div class=\"demo-ab-block__form-section\"><div class=\"demo-ab-block__form-wrap\"><div class=\"demo-ab-block__form-content demo-form\">\n<div class=\"ct-demo-form\">\n<!--[if lte IE 8]>\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2-legacy.js\"><\/script>\n<![endif]-->\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2.js\"><\/script>\n<script>\n\nlet searchParams = new URLSearchParams(window.location.search);\nsearchParams.has('filled_email');\nlet emailVal = searchParams.get('filled_email');\n\nhbspt.forms.create({\n\tregion: \"na1\",\n\tportalId: \"6195055\",\n\tformId: \"209cca80-551b-4b65-ae93-766d7218210e\",\n    onFormReady: function($form) {\n        $form.attr(\"data-default-form-id\", \"866072\");\n        if(emailVal) {\n            $form.find('input[name=\"email\"]').val(emailVal).change(); \n        }\n    },\n    onFormSubmit: function (form) {\n        window.dataLayer = window.dataLayer || [];\t \n        dataLayer.push({\n            'event': 'demoFormSubmitted',\n            'registrationFirstName': form.find(\"[name=firstname]\").val(),\n            'registrationLastName': form.find(\"[name=lastname]\").val(),\n            'registrationEmail': form.find(\"[name=email]\").val(),\n            'registrationPhoneNumber': form.find(\"[name=phone]\").val(),\n            'registrationUserNumber': form.find(\"[name=demo__users]\").find(\":selected\").val()\n        });\n    }\n});\n<\/script>\n<\/div>\n\n<div class=\"ct-referral-form\">\n<script>\n  hbspt.forms.create({\n    portalId: \"6195055\",\n    formId: \"6a618028-e42d-4ae6-bc9b-002fc38cc18a\",\n    region: \"na1\"\n  });\n<\/script>\n<\/div>\n<\/div><div class=\"wp-block-cloudtalk-logo-carousel\"><\/div><\/div><\/div><div 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17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"url(#star-gradient-3n2)\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_1_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"demo-ab-block__rating-card-content\"><p class=\"demo-ab-block__rating-card-label\">Avis<\/p><p class=\"demo-ab-block__rating-card-number\">Plus de 260<\/p><\/div><\/div><div class=\"demo-ab-block__rating-card\"><div class=\"demo-ab-block__rating-card-header\"><div class=\"demo-ab-block__rating-card-logos\"><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/customer-1.png\" alt=\"\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><div 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17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_2_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"demo-ab-block__rating-card-content\"><p class=\"demo-ab-block__rating-card-label\">Clients<\/p><p class=\"demo-ab-block__rating-card-number\">Plus de 4 000<\/p><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":174,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"ct-post-type":[],"ct-solution":[],"ct-industry":[],"ct-use-case":[],"ct-ai-voice-agent-type":[],"class_list":["post-331598","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/pages\/331598","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/users\/174"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/comments?post=331598"}],"version-history":[{"count":0,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/pages\/331598\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/media?parent=331598"}],"wp:term":[{"taxonomy":"ct-post-type","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/ct-post-type?post=331598"},{"taxonomy":"ct-solution","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/ct-solution?post=331598"},{"taxonomy":"ct-industry","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/ct-industry?post=331598"},{"taxonomy":"ct-use-case","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/ct-use-case?post=331598"},{"taxonomy":"ct-ai-voice-agent-type","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/ct-ai-voice-agent-type?post=331598"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}},{"id":331592,"date":"2026-05-17T13:25:39","date_gmt":"2026-05-17T11:25:39","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/?page_id=331592"},"modified":"2026-05-17T13:25:48","modified_gmt":"2026-05-17T11:25:48","slug":"gong","status":"publish","type":"page","link":"https:\/\/www.cloudtalk.io\/fr\/avis-systeme-telephonique\/gong\/","title":{"rendered":"Avis Gong 2026"},"content":{"rendered":"<div class=\"wp-block-cloudtalk-under-navigation-social-proof\"><div class=\"under-navigation-social-proof-block\"><div class=\"under-navigation-social-proof-block__cards\"><div class=\"under-navigation-social-proof-block__cards-track\"><div class=\"under-navigation-social-proof-block__card\" data-half-star=\"true\"><div class=\"under-navigation-social-proof-block__card-header\"><div class=\"under-navigation-social-proof-block__card-logos\"><div class=\"under-navigation-social-proof-block__card-logo\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/01\/G2.svg\" alt=\"G2\" class=\"under-navigation-social-proof-block__card-logo-image\" \/><\/div><\/div><div class=\"under-navigation-social-proof-block__card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_0_0)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 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6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"under-navigation-social-proof-block__card-content\"><p class=\"under-navigation-social-proof-block__card-number\">4,000+&nbsp;<\/p><p class=\"under-navigation-social-proof-block__card-label\">Clients<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-seo-hero\"><div class=\"sh\"><h1 class=\"sh__title\">Avis sur Gong 2026 :<br>Fonctionnalit\u00e9s, Tarifs &amp; Commentaires des utilisateurs<\/h1><p class=\"sh__description\">Vous vous int\u00e9ressez \u00e0 Gong ? D\u00e9couvrez ce que de vrais utilisateurs pensent de son intelligence des revenus, de ses informations bas\u00e9es sur l&rsquo;IA, et voyez comment CloudTalk offre une <br>alternative haute performance pour les appels actifs.<\/p><div class=\"sh__buttons wp-block-buttons\"><div class=\"wp-block-button btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" class=\"wp-block-button__link wp-element-button\">Obtenir une d\u00e9mo CloudTalk<\/a><\/div><div class=\"wp-block-button btn-ghost btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/blog\/gong-competitors\/\" class=\"wp-block-button__link wp-element-button\">Alternatives \u00e0 Gong \u2192<\/a><\/div><\/div><\/div><\/div>\n\n\n<div class=\"wp-block-cloudtalk-row\" style=\"--column-widths:minmax(0, 280px) minmax(660px, 1fr) minmax(0, 280px);--mobile-order-1:2;--mobile-order-2:3;--mobile-order-3:1\">\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"wp-block-cloudtalk-table-of-contents\" data-level-depth=\"3\" data-total-items=\"3\"><div class=\"toc__heading\">Table of contents<\/div><div class=\"toc__list\"><div class=\"toc__item level-2\"><a href=\"#quest-ce-que-gong\">Qu&#039;est-ce que Gong ?<\/a><\/div><div class=\"toc__item level-3\"><a href=\"#quelles-sont-les-fonctionnalites-cles-de-gong\">Quelles sont les fonctionnalit\u00e9s cl\u00e9s de Gong ?<\/a><\/div><div class=\"toc__item level-2\"><a href=\"#que-disent-les-utilisateurs-a-propos-de-gong\">Que disent les utilisateurs \u00e0 propos de Gong ?<\/a><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><h2 class=\"wp-block-heading\">Qu&rsquo;est-ce que Gong ?<\/h2>\n\n<p class=\"wp-block-paragraph\">Gong est une plateforme d&rsquo;intelligence des revenus con\u00e7ue pour les \u00e9quipes de vente du <a href=\"https:\/\/www.cloudtalk.io\/fr\/le-systeme-telephonique-cloud-pour-les-entreprises-florissantes-du-mid-market\/\">march\u00e9 interm\u00e9diaire<\/a> et des <a href=\"https:\/\/www.cloudtalk.io\/enterprise-voip\/\">grandes entreprises<\/a>. Il est important de noter que Gong n&rsquo;est pas un <a href=\"https:\/\/www.cloudtalk.io\/fr\/telephonie-voip\/\">fournisseur de services VoIP<\/a> ; il s&rsquo;agit plut\u00f4t d&rsquo;un \u00ab module compl\u00e9mentaire \u00bb analytique qui s&rsquo;ajoute \u00e0 vos outils de communication existants. Il enregistre et transcrit les interactions clients (vid\u00e9o, e-mail et t\u00e9l\u00e9phone) pour fournir des informations approfondies sur la sant\u00e9 des transactions et la performance de l&rsquo;\u00e9quipe.<\/p>\n\n<p class=\"wp-block-paragraph\">La plateforme est con\u00e7ue pour les organisations utilisant d\u00e9j\u00e0 des <a href=\"https:\/\/www.cloudtalk.io\/fr\/integrations\/\">CRM<\/a> robustes comme <a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-de-votre-systeme-telephonique-dans-salesforce\/\">Salesforce<\/a> ou <a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-dun-centre-dappel-pour-hubspot\/\">HubSpot<\/a>, servant de \u00ab cerveau \u00bb qui analyse ce qui est dit dans les conversations. Bien qu&rsquo;elle aide les dirigeants \u00e0 comprendre les tendances du march\u00e9 et les risques de vente, elle s&rsquo;appuie sur des <a href=\"https:\/\/www.cloudtalk.io\/cloud-phone-system\/\">syst\u00e8mes t\u00e9l\u00e9phoniques cloud<\/a> externes pour faciliter r\u00e9ellement les appels qu&rsquo;elle analyse.<\/p>\n\n<p class=\"wp-block-paragraph\">Pour les \u00e9quipes recherchant une solution tout-en-un qui combine <a href=\"https:\/\/www.google.com\/search?q=https:\/\/www.cloudtalk.io\/features\/predictive-dialer\/\">infrastructure d&rsquo;appels<\/a> et <a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/ai-productivity-tools\/\">analyses d&rsquo;IA avanc\u00e9es<\/a> sur une seule plateforme, CloudTalk est le choix le plus pratique. CloudTalk offre toutes les fonctionnalit\u00e9s d&rsquo;intelligence critiques de Gong \u2014 telles que les <a href=\"https:\/\/www.cloudtalk.io\/fr\/balises-de-resume-d-appel-automatique\/\">r\u00e9sum\u00e9s automatis\u00e9s<\/a> et l&rsquo;<a href=\"https:\/\/www.cloudtalk.io\/fr\/analyse-des-sentiments\/\">analyse des sentiments<\/a> \u2014 mais inclut le syst\u00e8me t\u00e9l\u00e9phonique r\u00e9el et de puissants <a href=\"https:\/\/www.cloudtalk.io\/fr\/composeur\/\">composeurs automatiques sortants<\/a> \u00e0 un prix nettement plus abordable.<\/p>\n\n\n<div class=\"wp-block-cloudtalk-summary\"><div class=\"summary-block summary-block--sm\"><h3 id=\"quelles-sont-les-fonctionnalites-cles-de-gong\" class=\"wp-block-heading\">Quelles sont les fonctionnalit\u00e9s cl\u00e9s de Gong ?<\/h3>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        <strong>Intelligence des revenus :<\/strong> Pr\u00e9visions bas\u00e9es sur l&rsquo;IA qui pr\u00e9disent les r\u00e9sultats des transactions bas\u00e9es sur les donn\u00e9es des conversations                     <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        <strong>Intelligence conversationnelle :<\/strong> Transcriptions et r\u00e9sum\u00e9s d&rsquo;appels g\u00e9n\u00e9r\u00e9s par l&rsquo;IA qui mettent en \u00e9vidence les points sensibles cl\u00e9s et les mentions de concurrents.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        <strong>Indicateurs de risque de transaction :<\/strong> Alertes automatis\u00e9es qui signalent les transactions en fonction d&rsquo;un manque d&rsquo;activit\u00e9 r\u00e9cente ou d&rsquo;un sentiment client n\u00e9gatif.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        <strong>Gong engage :<\/strong> Une couche d&rsquo;engagement commercial qui aide les commerciaux \u00e0 prioriser leurs t\u00e2ches quotidiennes et leurs suivis.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        <strong>Informations sur le march\u00e9 :<\/strong> Donn\u00e9es agr\u00e9g\u00e9es provenant de milliers d&rsquo;appels pour aider la direction \u00e0 comprendre comment le march\u00e9 r\u00e9agit aux changements de prix ou aux nouvelles fonctionnalit\u00e9s.                    <\/div>\n                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div><\/div><\/div>\n\n\n<h2 id=\"que-disent-les-utilisateurs-a-propos-de-gong\" class=\"wp-block-heading\">Que disent les utilisateurs \u00e0 propos de Gong ?<\/h2>\n\n<p class=\"wp-block-paragraph\">Bas\u00e9 sur plus de 7000 avis d&rsquo;utilisateurs v\u00e9rifi\u00e9s des plateformes fiables G2 et Capterra.<\/p>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--pros wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude0a Ce que les utilisateurs appr\u00e9cient<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Analyse des appels                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Int\u00e9grations CRM                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    R\u00e9sum\u00e9s IA                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Prospection par e-mail                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u00ab Le r\u00e9sum\u00e9 IA de Gong fourni apr\u00e8s l&rsquo;appel enregistr\u00e9 est un excellent moyen de se souvenir exactement de ce qui a \u00e9t\u00e9 discut\u00e9 et des actions \u00e0 suivre. \u00bb<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">Luke K.<\/div><div class=\"quote-block__position\">Responsable principal du succ\u00e8s client<\/div><\/div><\/div><a href=\"https:\/\/www.g2.com\/products\/gong\/reviews\/gong-review-12702345?target=_blank&#038;rel=nofollow\u201d\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--cons wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude24 Ce que les utilisateurs n&#039;appr\u00e9cient pas<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Dysfonctionnements occasionnels de l&rsquo;IA                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Le support met trop de temps \u00e0 r\u00e9soudre les tickets                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Fonctionnalit\u00e9s et capacit\u00e9s d&rsquo;IA limit\u00e9es                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Probl\u00e8mes d&rsquo;accessibilit\u00e9 et de t\u00e9l\u00e9chargement des donn\u00e9es d&rsquo;appel                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Trop cher, surtout pour les petites entreprises                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u00ab Notre exp\u00e9rience a \u00e9t\u00e9 impact\u00e9e par d&rsquo;importantes limitations d&rsquo;acc\u00e8s aux donn\u00e9es, en particulier concernant la portabilit\u00e9 des donn\u00e9es et les capacit\u00e9s d&rsquo;exportation en masse. Le manque d&rsquo;options robustes d&rsquo;exportation de donn\u00e9es a rendu difficile la justification du co\u00fbt de la plateforme, d&rsquo;autant plus qu&rsquo;elle ne r\u00e9pond pas aux besoins pratiques de gestion des donn\u00e9es. \u00bb<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">&lt;strong&gt;Neel P.&lt;\/strong&gt;<\/div><div class=\"quote-block__position\">Responsable des op\u00e9rations de vente<\/div><\/div><\/div><a href=\"https:\/\/www.g2.com\/products\/gong\/reviews\/gong-review-10420269?target=_blank&#038;rel=nofollow\u201d\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div style=\"--rcc-slides-per-view: 2\" class=\"wp-block-cloudtalk-review-card-carousel rcc--post-content\" data-display-mode=\"post-content\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">Que disent les gens de Gong sur G2 ?<\/h2><p class=\"rcc__description\">D\u00e9couvrez les avis honn\u00eates d&rsquo;utilisateurs r\u00e9els et v\u00e9rifi\u00e9s sur G2. Lisez ce qu&rsquo;ils disent de leur exp\u00e9rience avec le produit Gong.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/jts.webp\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"4 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u00ab L&#039;interface utilisateur est claire, et la large gamme d&#039;int\u00e9grations la rend vraiment utile dans mon flux de travail quotidien. \u00bb<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">J.T. S.<\/span><span class=\"review-card__tag review-card__tag--gray\">Entreprise<\/span><span class=\"review-card__tag review-card__tag--blue\">IT<\/span><\/div><p class=\"review-card__company\">Responsable produit senior<\/p><p class=\"review-card__position\">Informatique et services<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/annabelle-h.webp\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"2 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u00ab J&#039;appr\u00e9cie que Gong permette aux responsables commerciaux d&#039;\u00e9couter les appels de nos repr\u00e9sentants. Excellent concept qui fait gagner du temps (c&#039;est-\u00e0-dire que les managers g\u00e8rent d\u00e9sormais la qualit\u00e9 des appels, sans avoir besoin de sp\u00e9cialistes de la qualit\u00e9 des appels). \u00bb<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Annabelle H.<\/span><span class=\"review-card__tag review-card__tag--gray\">Entreprise<\/span><\/div><p class=\"review-card__company\">Directeur b\u00e9n\u00e9vole <\/p><p class=\"review-card__position\">Conseil d&#039;administration<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/mohit-s.jpg\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"5 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u00ab Il devrait \u00e9galement y avoir une option pour savoir comment nous pouvons am\u00e9liorer notre argumentaire de vente, \u00e0 quel moment et quels nouveaux \u00e9l\u00e9ments nous pouvons pr\u00e9senter. \u00bb<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Mohit S. <\/span><span class=\"review-card__tag review-card__tag--gray\">Entreprise<\/span><\/div><p class=\"review-card__company\">Analyste<\/p><p class=\"review-card__position\">&gt; 1000 employ\u00e9s.<\/p><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"ci ci--sticky wp-block-cloudtalk-content-item\"><div class=\"ci__header\"><img decoding=\"async\" class=\"ci__icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/02\/IconGong.svg\" alt=\"\" width=\"32\" height=\"32\" loading=\"lazy\" \/><span class=\"ci__name\">Gong<\/span><\/div><div class=\"ci__items\"><div class=\"ci__item\"><span class=\"ci__label\">Fond\u00e9e<\/span><span class=\"ci__value\">2015<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Taille de l&#039;\u00e9quipe<\/span><span class=\"ci__value\">1200-1800 employ\u00e9s<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Couverture<\/span><span class=\"ci__value\">70+ Langues<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Note G2<\/span><span class=\"ci__value\">4.7\/5<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Prix de d\u00e9part<\/span><span class=\"ci__value\">\u20ac5000\/an plateforme+frais<\/span><\/div><\/div><\/div><\/div>\n<\/div>\n\n\n<div class=\"wp-block-cloudtalk-homepage-hero-section\"><div class=\"homepage-hero-section homepage-hero-section--has-top-border\"><div class=\"homepage-hero-section__content\"><div class=\"homepage-hero-section__tags\"><span class=\"homepage-hero-section__tag\"><span>CloudTalk &#8211; #1 Gong Alternative<\/span><\/span><span class=\"homepage-hero-section__tag homepage-hero-section__tag--highlighted\"><img loading=\"lazy\" decoding=\"async\" class=\"homepage-hero-section__tag-icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"\" width=\"16\" height=\"16\" \/><span>2026 Spring Leader<\/span><\/span><\/div><div class=\"homepage-hero-section__headline\"><h2>Vous cherchez une alternative \u00e0 Gong ?<\/h2><\/div><div class=\"homepage-hero-section__description\"><p>D\u00e9couvrez pourquoi 5,500+ entreprises sont pass\u00e9es \u00e0 CloudTalk pour une qualit\u00e9 d&rsquo;appel sup\u00e9rieure et des fonctionnalit\u00e9s bas\u00e9es sur l&rsquo;IA.<\/p><\/div><div class=\"homepage-hero-section__buttons\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" class=\"btn btn-regular btn-secondary\">Obtenir une d\u00e9mo<\/a><a href=\"https:\/\/www.cloudtalk.io\/blog\/gong-competitors\/\" class=\"btn btn-regular btn-ghost\">Voir la comparaison<\/a><\/div><div class=\"homepage-hero-section__logo-carousel\"><div class=\"wp-block-cloudtalk-logo-carousel\"><\/div><\/div><div class=\"homepage-hero-section__image\"><img src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Product_Design.png\" alt=\"Hero image\" width=\"1920\" height=\"1296\" fetchpriority=\"high\" decoding=\"async\" data-no-lazy=\"1\" \/><div class=\"homepage-hero-section__video-blocks\"><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--1\"><div class=\"homepage-hero-section__video-text\">Ajouter des int\u00e9grations pr\u00e9f\u00e9r\u00e9es<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Integracie_184x60.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--2\"><div class=\"homepage-hero-section__video-text\">Obtenir des num\u00e9ros locaux<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Numbers_184x89.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--3\"><div class=\"homepage-hero-section__video-text\">Ajouter des agents vocaux IA<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Video_184x109.mp4\" autoplay loop playsinline muted><\/video><\/div><\/div><\/div><div class=\"homepage-hero-section__feature-highlights\"><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"22\" viewBox=\"0 0 23 22\" fill=\"none\"><path d=\"M14.5 2.5V1M18.4393 3.56066L19.5 2.5M19.5103 7.5H21.0103M20.9506 12C20.4489 17.0533 16.1853 21 11 21C5.47715 21 1 16.5228 1 11C1 5.81465 4.94668 1.5511 10 1.04938M11 7H15V11M14.6197 7C12.2653 10.3276 8.38636 12.5 4 12.5C2.9971 12.5 2.02072 12.3864 1.08302 12.1715\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Mieux not\u00e9 sur G2<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Constamment bien not\u00e9 sur G2, CloudTalk aide les \u00e9quipes \u00e0 monter en puissance plus rapidement, \u00e0 \u00e9viter la complexit\u00e9 et \u00e0 compter sur un syst\u00e8me t\u00e9l\u00e9phonique qui fonctionne comme pr\u00e9vu d\u00e8s le premier jour.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 16C12.866 16 16 12.866 16 9C16 5.13401 12.866 2 9 2C5.13401 2 2 5.13401 2 9C2 12.866 5.13401 16 9 16Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M15 22C18.866 22 22 18.866 22 15C22 11.134 18.866 8 15 8C11.134 8 8 11.134 8 15C8 18.866 11.134 22 15 22Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>100+ int\u00e9grations<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Votre CRM, votre helpdesk et vos outils de vente communiquent d\u00e9j\u00e0 entre eux. CloudTalk se joint simplement \u00e0 la conversation et la rend bien plus productive.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M2.68675 15.6451L4.59494 14.5435C4.6983 14.4839 4.8196 14.4631 4.9369 14.4851L8.6914 15.1878C8.99995 15.2455 9.28478 15.008 9.28338 14.6941L9.26876 11.4045C9.26836 11.3151 9.29193 11.2272 9.33701 11.15L11.2317 7.90621C11.3303 7.73739 11.3215 7.52658 11.2091 7.3666L8.01892 2.82568M19.0002 4.85905C13.5002 7.50004 16.5 11 17.5002 11.5C19.3773 12.4384 21.9876 12.5 21.9876 12.5C21.9958 12.3344 22 12.1677 22 12C22 6.47715 17.5228 2 12 2C6.47715 2 2 6.47715 2 12C2 17.5228 6.47715 22 12 22C12.1677 22 12.3344 21.9959 12.5 21.9877M16.7578 21.9398L13.591 13.591L21.9398 16.7578L18.2376 18.2376L16.7578 21.9398Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Couverture dans plus de 160 pays<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>D&rsquo;un pays \u00e0 l&rsquo;autre, et \u00e0 travers le monde, CloudTalk assure la clart\u00e9 de vos appels, leur caract\u00e8re local et leur capacit\u00e9 \u00e0 \u00e9voluer avec votre entreprise.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<section class=\"cs cs--bg-gradient-to-blue cs--layout-stacked wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">CloudTalk vs Gong : Comparaison<\/h2><p class=\"cs__description\">D\u00e9couvrez comment CloudTalk offre une solution tout-en-un plus compl\u00e8te pour votre \u00e9quipe.<\/p><\/div><\/div><div class=\"cs__content\">\n<div class=\"wp-block-cloudtalk-content-section-column\"><div class=\"wp-block-cloudtalk-before-after-table\"><div class=\"bat__table\"><div class=\"bat__row bat__row--header\"><div class=\"bat__cell bat__cell--label\"><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__column-header\">Gong<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__column-header\">CloudTalk<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Fonction principale<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Module compl\u00e9mentaire analytique : Un outil haut de gamme con\u00e7u pour analyser les appels et les e-mails effectu\u00e9s via d&#039;autres syst\u00e8mes.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">\u00c9cosyst\u00e8me d&#039;appels complet : Un syst\u00e8me t\u00e9l\u00e9phonique VoIP complet avec intelligence conversationnelle IA int\u00e9gr\u00e9e.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">VoIP &amp; Connectivit\u00e9<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Aucune : N\u00e9cessite un syst\u00e8me t\u00e9l\u00e9phonique ou un outil vid\u00e9o s\u00e9par\u00e9 pour fonctionner et fournir des donn\u00e9es d&#039;analyse.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Infrastructure mondiale : Acc\u00e8s \u00e0 des num\u00e9ros locaux dans 180 avec une qualit\u00e9 vocale cristalline.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Capacit\u00e9s d&#039;IA<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Ax\u00e9 sur l&#039;\u00ab Intelligence des revenus \u00bb, la pr\u00e9vision des transactions et l&#039;analyse des tendances de vente \u00e0 long terme.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Intelligence conversationnelle IA compl\u00e8te : Comprend la d\u00e9tection des sentiments, l&#039;analyse des \u00e9motions en temps r\u00e9el et les r\u00e9sum\u00e9s automatis\u00e9s.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Puissance de num\u00e9rotation<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Limit\u00e9 \u00e0 la gestion basique des t\u00e2ches de vente (Gong Engage) ; manque de composeurs automatiques sortants \u00e0 haute vitesse.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Composeurs Power et Parall\u00e8les : Appelez jusqu&#039;\u00e0 5 lignes simultan\u00e9ment, doublant les taux de contact pour les \u00e9quipes \u00e0 haute v\u00e9locit\u00e9.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Int\u00e9gration CRM<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Synchronisation solide avec Salesforce et HubSpot, ax\u00e9e sur l&#039;enrichissement des fiches CRM avec les donn\u00e9es de conversation.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Synchronisation fluide et en temps r\u00e9el : Connexion native et profonde avec plus de 100 int\u00e9grations, y compris HubSpot, Salesforce et ZenDesk.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Flexibilit\u00e9 du routage<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">N&#039;offre pas de fonctionnalit\u00e9s de routage d&#039;appels ou d&#039;IVR, car ce n&#039;est pas un syst\u00e8me t\u00e9l\u00e9phonique.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Concepteur de flux d&#039;appels avanc\u00e9 : Plus de 20 conditions de routage, routage bas\u00e9 sur les comp\u00e9tences et \u00e9dition visuelle par glisser-d\u00e9poser.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Support et configuration<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Mise en \u0153uvre complexe n\u00e9cessitant souvent des semaines et des frais d&#039;int\u00e9gration obligatoires significatifs.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Leader G2 en mati\u00e8re de satisfaction : Mettez votre \u00e9quipe en ligne en quelques heures gr\u00e2ce \u00e0 un support proactif \u00e9chelonn\u00e9 et \u00e0 des gestionnaires de succ\u00e8s d\u00e9di\u00e9s.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Tarifs et modules compl\u00e9mentaires<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">\u00c0 partir de \u20ac5,000 de frais de plateforme + ~\u20ac1,600\/utilisateur\/an (facturation annuelle uniquement). Pr\u00e9voyez des frais d&#039;int\u00e9gration obligatoires \u00e0 partir de \u20ac7,500. Facturation annuelle uniquement.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">\u00c9volutif et transparent : Plan Starter \u00e0 \u20ac25 avec une approche modulaire, vous ne payez que pour la puissance utilis\u00e9e par votre \u00e9quipe, sans frais de plateforme ou de configuration cach\u00e9s.<\/span><\/div><\/div><\/div><div class=\"bat__slider\" aria-label=\"Comparison cards\"><div class=\"bat__slider-track\"><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Fonction principale<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Gong:<\/strong> Module compl\u00e9mentaire analytique : Un outil haut de gamme con\u00e7u pour analyser les appels et les e-mails effectu\u00e9s via d&#039;autres syst\u00e8mes.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> \u00c9cosyst\u00e8me d&#039;appels complet : Un syst\u00e8me t\u00e9l\u00e9phonique VoIP complet avec intelligence conversationnelle IA int\u00e9gr\u00e9e.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">VoIP &amp; Connectivit\u00e9<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Gong:<\/strong> Aucune : N\u00e9cessite un syst\u00e8me t\u00e9l\u00e9phonique ou un outil vid\u00e9o s\u00e9par\u00e9 pour fonctionner et fournir des donn\u00e9es d&#039;analyse.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Infrastructure mondiale : Acc\u00e8s \u00e0 des num\u00e9ros locaux dans 180 avec une qualit\u00e9 vocale cristalline.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Capacit\u00e9s d&#039;IA<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Gong:<\/strong> Ax\u00e9 sur l&#039;\u00ab Intelligence des revenus \u00bb, la pr\u00e9vision des transactions et l&#039;analyse des tendances de vente \u00e0 long terme.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Intelligence conversationnelle IA compl\u00e8te : Comprend la d\u00e9tection des sentiments, l&#039;analyse des \u00e9motions en temps r\u00e9el et les r\u00e9sum\u00e9s automatis\u00e9s.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Puissance de num\u00e9rotation<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Gong:<\/strong> Limit\u00e9 \u00e0 la gestion basique des t\u00e2ches de vente (Gong Engage) ; manque de composeurs automatiques sortants \u00e0 haute vitesse.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Composeurs Power et Parall\u00e8les : Appelez jusqu&#039;\u00e0 5 lignes simultan\u00e9ment, doublant les taux de contact pour les \u00e9quipes \u00e0 haute v\u00e9locit\u00e9.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Int\u00e9gration CRM<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Gong:<\/strong> Synchronisation solide avec Salesforce et HubSpot, ax\u00e9e sur l&#039;enrichissement des fiches CRM avec les donn\u00e9es de conversation.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Synchronisation fluide et en temps r\u00e9el : Connexion native et profonde avec plus de 100 int\u00e9grations, y compris HubSpot, Salesforce et ZenDesk.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Flexibilit\u00e9 du routage<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Gong:<\/strong> N&#039;offre pas de fonctionnalit\u00e9s de routage d&#039;appels ou d&#039;IVR, car ce n&#039;est pas un syst\u00e8me t\u00e9l\u00e9phonique.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Concepteur de flux d&#039;appels avanc\u00e9 : Plus de 20 conditions de routage, routage bas\u00e9 sur les comp\u00e9tences et \u00e9dition visuelle par glisser-d\u00e9poser.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Support et configuration<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Gong:<\/strong> Mise en \u0153uvre complexe n\u00e9cessitant souvent des semaines et des frais d&#039;int\u00e9gration obligatoires significatifs.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Leader G2 en mati\u00e8re de satisfaction : Mettez votre \u00e9quipe en ligne en quelques heures gr\u00e2ce \u00e0 un support proactif \u00e9chelonn\u00e9 et \u00e0 des gestionnaires de succ\u00e8s d\u00e9di\u00e9s.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Tarifs et modules compl\u00e9mentaires<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Gong:<\/strong> \u00c0 partir de \u20ac5,000 de frais de plateforme + ~\u20ac1,600\/utilisateur\/an (facturation annuelle uniquement). Pr\u00e9voyez des frais d&#039;int\u00e9gration obligatoires \u00e0 partir de \u20ac7,500. Facturation annuelle uniquement.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> \u00c9volutif et transparent : Plan Starter \u00e0 \u20ac25 avec une approche modulaire, vous ne payez que pour la puissance utilis\u00e9e par votre \u00e9quipe, sans frais de plateforme ou de configuration cach\u00e9s.<\/span><\/div><\/div><\/div><div class=\"bat__slider-dots\" role=\"tablist\" aria-label=\"Slide navigation\"><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/section>\n\n<section class=\"cs cs--bg-white cs--layout-inline cs--has-top-border wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">Pourquoi choisir CloudTalk plut\u00f4t que Gong<\/h2><p class=\"cs__description\">D\u00e9couvrez les fonctionnalit\u00e9s de CloudTalk qui surpassent la concurrence.<\/p><\/div><\/div><div class=\"cs__content\">\n<div class=\"wp-block-cloudtalk-content-section-column\"><div style=\"--fcg-cols: 3\" class=\"fcg wp-block-cloudtalk-feature-card-grid\"><div class=\"fcg__grid\"><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M20 21C20 19.6044 20 18.9067 19.8278 18.3389C19.44 17.0605 18.4395 16.06 17.1611 15.6722C16.5933 15.5 15.8956 15.5 14.5 15.5H9.5C8.10444 15.5 7.40665 15.5 6.83886 15.6722C5.56045 16.06 4.56004 17.0605 4.17224 18.3389C4 18.9067 4 19.6044 4 21M16.5 7.5C16.5 9.98528 14.4853 12 12 12C9.51472 12 7.5 9.98528 7.5 7.5C7.5 5.01472 9.51472 3 12 3C14.4853 3 16.5 5.01472 16.5 7.5Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Agents vocaux IA qui travaillent 24h\/24 et 7j\/7<\/h3><p class=\"fc__desc\">Alors que Gong n&rsquo;analyse les appels qu&rsquo;apr\u00e8s coup, les <a href=\"https:\/\/www.cloudtalk.io\/fr\/agents-vocaux-ia\/\">agents vocaux IA<\/a> de CloudTalk les g\u00e8rent activement. D\u00e9ployez des agents qui g\u00e8rent le trafic entrant 24h\/24 et 7j\/7 \u2014 qualifiant les leads, r\u00e9pondant aux FAQ et acheminant vers la bonne \u00e9quipe uniquement lorsqu&rsquo;une intervention humaine est n\u00e9cessaire.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M20.9996 8V3M20.9996 3H15.9996M20.9996 3L14.9996 9M10.2266 13.8631C9.02506 12.6615 8.07627 11.3028 7.38028 9.85323C7.32041 9.72854 7.29048 9.66619 7.26748 9.5873C7.18576 9.30695 7.24446 8.96269 7.41447 8.72526C7.46231 8.65845 7.51947 8.60129 7.63378 8.48698C7.98338 8.13737 8.15819 7.96257 8.27247 7.78679C8.70347 7.1239 8.70347 6.26932 8.27247 5.60643C8.15819 5.43065 7.98338 5.25585 7.63378 4.90624L7.43891 4.71137C6.90747 4.17993 6.64174 3.91421 6.35636 3.76987C5.7888 3.4828 5.11854 3.4828 4.55098 3.76987C4.2656 3.91421 3.99987 4.17993 3.46843 4.71137L3.3108 4.86901C2.78117 5.39863 2.51636 5.66344 2.31411 6.02348C2.08969 6.42298 1.92833 7.04347 1.9297 7.5017C1.93092 7.91464 2.01103 8.19687 2.17124 8.76131C3.03221 11.7947 4.65668 14.6571 7.04466 17.045C9.43264 19.433 12.295 21.0575 15.3284 21.9185C15.8928 22.0787 16.1751 22.1588 16.588 22.16C17.0462 22.1614 17.6667 22 18.0662 21.7756C18.4263 21.5733 18.6911 21.3085 19.2207 20.7789L19.3783 20.6213C19.9098 20.0898 20.1755 19.8241 20.3198 19.5387C20.6069 18.9712 20.6069 18.3009 20.3198 17.7333C20.1755 17.448 19.9098 17.1822 19.3783 16.6508L19.1835 16.4559C18.8339 16.1063 18.6591 15.9315 18.4833 15.8172C17.8204 15.3862 16.9658 15.3862 16.3029 15.8172C16.1271 15.9315 15.9523 16.1063 15.6027 16.4559C15.4884 16.5702 15.4313 16.6274 15.3644 16.6752C15.127 16.8453 14.7828 16.904 14.5024 16.8222C14.4235 16.7992 14.3612 16.7693 14.2365 16.7094C12.7869 16.0134 11.4282 15.0646 10.2266 13.8631Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Composeur IA actif pour les ventes \u00e0 haute v\u00e9locit\u00e9<\/h3><p class=\"fc__desc\">Gong n&rsquo;offre aucune infrastructure de num\u00e9rotation native. Le <a href=\"https:\/\/www.cloudtalk.io\/?page_id=296734\">composeur IA<\/a> de CloudTalk permet \u00e0 votre \u00e9quipe de vente sortante de traiter automatiquement les listes d&rsquo;appels, en ignorant les messageries vocales et en ne connectant les agents que lorsqu&rsquo;une personne en direct r\u00e9pond, ce qui permet beaucoup plus de conversations par heure.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M13 2L4.09344 12.6879C3.74463 13.1064 3.57023 13.3157 3.56756 13.4925C3.56524 13.6461 3.63372 13.7923 3.75324 13.8889C3.89073 14 4.16316 14 4.70802 14H12L11 22L19.9065 11.3121C20.2553 10.8936 20.4297 10.6843 20.4324 10.5075C20.4347 10.3539 20.3663 10.2077 20.2467 10.1111C20.1092 10 19.8368 10 19.292 10H12L13 2Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Logique de routage avanc\u00e9e bas\u00e9e sur les comp\u00e9tences<\/h3><p class=\"fc__desc\">Gong ne peut pas acheminer les appels car ce n&rsquo;est pas un syst\u00e8me t\u00e9l\u00e9phonique. Avec CloudTalk, chaque appelant atteint l&rsquo;agent le plus qualifi\u00e9 gr\u00e2ce au <a href=\"https:\/\/www.cloudtalk.io\/fr\/outils-de-centre-dappels\/logiciel-de-routage-base-sur-les-competences-ameliorer-lefficacite-du-routage-des-agents\/\">routage bas\u00e9 sur les comp\u00e9tences<\/a>, \u00e9valuant l&rsquo;expertise en temps r\u00e9el pour une exp\u00e9rience client plus personnalis\u00e9e et efficace.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M2 12H22M2 12C2 17.5228 6.47715 22 12 22M2 12C2 6.47715 6.47715 2 12 2M22 12C22 17.5228 17.5228 22 12 22M22 12C22 6.47715 17.5228 2 12 2M12 2C14.5013 4.73835 15.9228 8.29203 16 12C15.9228 15.708 14.5013 19.2616 12 22M12 2C9.49872 4.73835 8.07725 8.29203 8 12C8.07725 15.708 9.49872 19.2616 12 22\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">VoIP int\u00e9gr\u00e9e et couverture mondiale<\/h3><p class=\"fc__desc\">Gong vous oblige \u00e0 payer pour un fournisseur de t\u00e9l\u00e9phonie s\u00e9par\u00e9. CloudTalk est un <a href=\"https:\/\/www.cloudtalk.io\/cloud-phone-system\/\">op\u00e9rateur mondial complet<\/a>, fournissant des num\u00e9ros locaux dans 160 pays et une connectivit\u00e9 VoIP cristalline au sein d&rsquo;une plateforme unique et int\u00e9gr\u00e9e.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M11.2827 3.45332C11.5131 2.98638 11.6284 2.75291 11.7848 2.67831C11.9209 2.61341 12.0791 2.61341 12.2152 2.67831C12.3717 2.75291 12.4869 2.98638 12.7174 3.45332L14.9041 7.88328C14.9721 8.02113 15.0061 8.09006 15.0558 8.14358C15.0999 8.19096 15.1527 8.22935 15.2113 8.25662C15.2776 8.28742 15.3536 8.29854 15.5057 8.32077L20.397 9.03571C20.9121 9.11099 21.1696 9.14863 21.2888 9.27444C21.3925 9.38389 21.4412 9.5343 21.4215 9.68377C21.3988 9.85558 21.2124 10.0372 20.8395 10.4004L17.3014 13.8464C17.1912 13.9538 17.136 14.0076 17.1004 14.0715C17.0689 14.128 17.0487 14.1902 17.0409 14.2545C17.0321 14.3271 17.0451 14.403 17.0711 14.5547L17.906 19.4221C17.994 19.9355 18.038 20.1922 17.9553 20.3445C17.8833 20.477 17.7554 20.57 17.6071 20.5975C17.4366 20.6291 17.2061 20.5078 16.7451 20.2654L12.3724 17.9658C12.2361 17.8942 12.168 17.8584 12.0962 17.8443C12.0327 17.8318 11.9673 17.8318 11.9038 17.8443C11.832 17.8584 11.7639 17.8942 11.6277 17.9658L7.25492 20.2654C6.79392 20.5078 6.56341 20.6291 6.39297 20.5975C6.24468 20.57 6.11672 20.477 6.04474 20.3445C5.962 20.1922 6.00603 19.9355 6.09407 19.4221L6.92889 14.5547C6.95491 14.403 6.96793 14.3271 6.95912 14.2545C6.95132 14.1902 6.93111 14.128 6.89961 14.0715C6.86402 14.0076 6.80888 13.9538 6.69859 13.8464L3.16056 10.4004C2.78766 10.0372 2.60121 9.85558 2.57853 9.68377C2.55879 9.5343 2.60755 9.38389 2.71125 9.27444C2.83044 9.14863 3.08797 9.11099 3.60304 9.03571L8.49431 8.32077C8.64642 8.29854 8.72248 8.28742 8.78872 8.25662C8.84736 8.22935 8.90016 8.19096 8.94419 8.14358C8.99391 8.09006 9.02793 8.02113 9.09597 7.88328L11.2827 3.45332Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Automatisation des flux de travail en temps r\u00e9el<\/h3><p class=\"fc__desc\">Gong se concentre sur l&rsquo;analyse post-appel. CloudTalk d\u00e9clenche une <a href=\"https:\/\/www.cloudtalk.io\/fr\/automatisation-du-flux-de-travail\/\">automatisation intelligente des flux de travail<\/a> d\u00e8s la fin d&rsquo;un appel \u2014 mettant \u00e0 jour les tickets CRM, envoyant des SMS de suivi ou \u00e9tiquetant les contacts en fonction des r\u00e9sultats des appels, \u00e9liminant ainsi le \u00ab travail post-appel \u00bb manuel.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M13.5295 8.35186C12.9571 8.75995 12.2566 9 11.5 9C9.567 9 8 7.433 8 5.5C8 3.567 9.567 2 11.5 2C12.753 2 13.8522 2.65842 14.4705 3.64814M6 20.0872H8.61029C8.95063 20.0872 9.28888 20.1277 9.61881 20.2086L12.3769 20.8789C12.9753 21.0247 13.5988 21.0388 14.2035 20.9214L17.253 20.3281C18.0585 20.1712 18.7996 19.7854 19.3803 19.2205L21.5379 17.1217C22.154 16.5234 22.154 15.5524 21.5379 14.9531C20.9832 14.4134 20.1047 14.3527 19.4771 14.8103L16.9626 16.6449C16.6025 16.9081 16.1643 17.0498 15.7137 17.0498H13.2855L14.8311 17.0498C15.7022 17.0498 16.4079 16.3633 16.4079 15.5159V15.2091C16.4079 14.5055 15.9156 13.892 15.2141 13.7219L12.8286 13.1417C12.4404 13.0476 12.0428 13 11.6431 13C10.6783 13 8.93189 13.7988 8.93189 13.7988L6 15.0249M20 6.5C20 8.433 18.433 10 16.5 10C14.567 10 13 8.433 13 6.5C13 4.567 14.567 3 16.5 3C18.433 3 20 4.567 20 6.5ZM2 14.6L2 20.4C2 20.9601 2 21.2401 2.10899 21.454C2.20487 21.6422 2.35785 21.7951 2.54601 21.891C2.75992 22 3.03995 22 3.6 22H4.4C4.96005 22 5.24008 22 5.45399 21.891C5.64215 21.7951 5.79513 21.6422 5.89101 21.454C6 21.2401 6 20.9601 6 20.4V14.6C6 14.0399 6 13.7599 5.89101 13.546C5.79513 13.3578 5.64215 13.2049 5.45399 13.109C5.24008 13 4.96005 13 4.4 13L3.6 13C3.03995 13 2.75992 13 2.54601 13.109C2.35785 13.2049 2.20487 13.3578 2.10899 13.546C2 13.7599 2 14.0399 2 14.6Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Tarification transparente sans frais cach\u00e9s<\/h3><p class=\"fc__desc\">Pas de frais d&rsquo;entr\u00e9e de plateforme ni de co\u00fbts d&rsquo;int\u00e9gration obligatoires. CloudTalk offre une approche transparente et modulaire avec une <a href=\"https:\/\/www.cloudtalk.io\/fr\/tarification-de-logiciel-de-centre-dappels\/\">tarification<\/a> abordable o\u00f9 vous pouvez \u00eatre op\u00e9rationnel en un seul apr\u00e8s-midi et ne payer que pour l&rsquo;IA avanc\u00e9e ou la puissance de num\u00e9rotation dont votre \u00e9quipe a r\u00e9ellement besoin.<\/p><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/section>\n\n<div style=\"--rcc-slides-per-view: 2\" class=\"wp-block-cloudtalk-review-card-carousel rcc--has-top-border\" data-display-mode=\"section\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">Entreprises qui sont pass\u00e9es \u00e0 CloudTalk<\/h2><p class=\"rcc__description\">De vraies histoires d&rsquo;entreprises r\u00e9elles qui ont choisi CloudTalk et n&rsquo;ont jamais regrett\u00e9.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u00ab Nous avons besoin d&rsquo;une visibilit\u00e9 compl\u00e8te, \u00e0 la fois sur les chiffres et sur la qualit\u00e9 des conversations. Les transcriptions et analyses IA de CloudTalk facilitent le suivi des ratios de discussion, de la profondeur de la d\u00e9couverte et des performances r\u00e9gionales, le tout sans n\u00e9cessiter de formation formelle pour commencer. \u00bb<br><br>\u00ab Avec CloudTalk, c&rsquo;est simple. Nous avons l&rsquo;extension Chrome, nous s\u00e9lectionnons la liste des num\u00e9ros que nous voulons appeler, nous les envoyons \u00e0 l&rsquo;application, et c&rsquo;est tout. Avec d&rsquo;autres fournisseurs, il y avait plus d&rsquo;\u00e9tapes et plus de friction. Les enregistrements d&rsquo;appels sont cruciaux, que ce soit pour l&rsquo;int\u00e9gration de nouveaux repr\u00e9sentants ou pour l&rsquo;examen des conversations cl\u00e9s. CloudTalk nous donne les outils pour suivre les interactions client et coacher avec des conversations r\u00e9elles. \u00bb<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Andr\u00e9s Garz\u00f3n<\/cite><p class=\"social-proof-block__position\">Responsable de la gestion de compte chez Pipedrive<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">100 %<\/span><span class=\"social-proof-block__statistic-description\">Activit\u00e9 d&#039;appel automatiquement enregistr\u00e9e dans Pipedrive<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">270 %<\/span><span class=\"social-proof-block__statistic-description\">Appels mensuels par les meilleurs SDR avec visibilit\u00e9 du temps de conversation<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/11\/BrandPipedrive-VersionDark-Gray.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/fr\/customer-stories\/pipedrive\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u00ab Nous recherchions quelque chose qui puisse r\u00e9pondre \u00e0 nos besoins sp\u00e9cifiques, notamment en termes de connectivit\u00e9 et d&rsquo;int\u00e9gration CRM. Nous avons pass\u00e9 beaucoup de temps \u00e0 \u00e9valuer diff\u00e9rentes options car nous devions trouver la bonne solution. \u00bb<br><br>\u00ab Notre CRM est au c\u0153ur de nos op\u00e9rations, et l&rsquo;int\u00e9gration de CloudTalk a facilit\u00e9 la centralisation de tout. En termes de rapports, CloudTalk a \u00e9t\u00e9 incroyablement utile. Dans le pass\u00e9, notre suivi des KPI \u00e9tait assez basique. Nous nous concentrions principalement sur le nombre d&rsquo;appels effectu\u00e9s. Maintenant, nous suivons et fournissons \u00e0 nos responsables des ventes des m\u00e9triques beaucoup plus granulaires, comme la dur\u00e9e des appels et le temps n\u00e9cessaire pour r\u00e9pondre aux leads. Ces informations nous ont vraiment aid\u00e9s \u00e0 affiner notre approche. \u00bb<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Ahmed A.<\/cite><p class=\"social-proof-block__position\">Sp\u00e9cialiste de la gestion des donn\u00e9es et du reporting chez DentaKay<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">150 %<\/span><span class=\"social-proof-block__statistic-description\">Augmentation des volumes d&#039;appels mensuels<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">90 %<\/span><span class=\"social-proof-block__statistic-description\">des agents gagnent du temps avec le Power Dialer<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/06\/dentakay.png\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/fr\/dentakay\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u00ab Nous avons test\u00e9 diff\u00e9rents services, et CloudTalk a \u00e9t\u00e9 celui qui a tenu ses promesses. La qualit\u00e9 \u00e9tait meilleure, le support rapide et les tarifs beaucoup plus raisonnables. \u00bb<br><br>\u00ab L&rsquo;appariement automatique des num\u00e9ros a \u00e9t\u00e9 incroyable. Il compose \u00e0 partir du bon num\u00e9ro en fonction de la r\u00e9gion, plus besoin de changer manuellement. C&rsquo;est plus fluide et plus rapide. Pouvoir utiliser des num\u00e9ros am\u00e9ricains et europ\u00e9ens a augment\u00e9 nos taux de prise d&rsquo;appels d&rsquo;au moins 30 \u00e0 40 %. Cela, combin\u00e9 \u00e0 l&rsquo;analyse en temps r\u00e9el et \u00e0 la r\u00e9activit\u00e9 de CloudTalk, a chang\u00e9 la donne. \u00bb<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Jose Luis<\/cite><p class=\"social-proof-block__position\">Responsable des op\u00e9rations d&#039;\u00e9quipe chez Self Mastery Company<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">30-40 %<\/span><span class=\"social-proof-block__statistic-description\">Augmentation des taux de prise d&#039;appels gr\u00e2ce \u00e0 l&#039;utilisation de num\u00e9ros locaux de l&#039;UE<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">4 personnes<\/span><span class=\"social-proof-block__statistic-description\">\u00c9quipe de support g\u00e9rant 40 \u00e0 50 employ\u00e9s dans le monde<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/12\/BrandSelfmastery-VersionDark-Gray.png\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/selfmastery\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-faq wp-block-cloudtalk-faq--white wp-block-cloudtalk-faq--has-top-border wp-block-cloudtalk-faq-v2\" data-display-mode=\"section\"><div class=\"faq-block\"><div class=\"faq-block__header\"><h2 class=\"faq-block__title\">Frequently Asked Questions<\/h2><\/div><div class=\"faq-block__items\"><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-113\"><h3 class=\"faq-item__question-text\">Gong remplace-t-il mon syst\u00e8me t\u00e9l\u00e9phonique professionnel existant ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-113\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">Non. Gong n&rsquo;est pas un <a href=\"https:\/\/www.cloudtalk.io\/fr\/telephonie-voip\/\">fournisseur VoIP<\/a> ni un syst\u00e8me t\u00e9l\u00e9phonique. C&rsquo;est un module compl\u00e9mentaire d&rsquo;intelligence des revenus qui n\u00e9cessite un outil de communication externe (comme CloudTalk ou les syst\u00e8mes <a href=\"https:\/\/www.cloudtalk.io\/fr\/integrations\/\">CRM<\/a>) pour enregistrer et analyser les conversations. Si vous n&rsquo;avez pas encore de syst\u00e8me t\u00e9l\u00e9phonique, Gong ne peut pas fonctionner seul. CloudTalk, en revanche, est un \u00e9cosyst\u00e8me complet qui fournit \u00e0 la fois l&rsquo;infrastructure <a href=\"https:\/\/www.cloudtalk.io\/fr\/fonctions\/\">d&rsquo;appel<\/a> et l&rsquo;<a href=\"https:\/\/www.cloudtalk.io\/fr\/conversation-intelligente-alimentee-par-lia\/\">intelligence IA<\/a> sur une seule plateforme.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-114\"><h3 class=\"faq-item__question-text\">Puis-je obtenir les fonctionnalit\u00e9s de Gong comme les r\u00e9sum\u00e9s d&rsquo;appels et l&rsquo;analyse des sentiments dans CloudTalk ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-114\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">Oui. Bien que Gong soit ax\u00e9 sur l&rsquo;\u00ab intelligence des revenus \u00bb, CloudTalk a int\u00e9gr\u00e9 ces fonctionnalit\u00e9s avanc\u00e9es directement dans sa plateforme principale. Avec l&rsquo;<a href=\"https:\/\/www.cloudtalk.io\/blog\/conversation-intelligence-software\/\">intelligence conversationnelle IA<\/a> de CloudTalk, vous obtenez des <a href=\"https:\/\/www.cloudtalk.io\/fr\/balises-de-resume-d-appel-automatique\/\">r\u00e9sum\u00e9s d&rsquo;appels automatis\u00e9s<\/a>, la <a href=\"https:\/\/www.cloudtalk.io\/fr\/analyse-des-sentiments\/\">d\u00e9tection des sentiments<\/a> et l&rsquo;analyse de l&rsquo;humeur sur 100 % de vos appels sans avoir besoin de payer pour une int\u00e9gration tierce co\u00fbteuse et s\u00e9par\u00e9e comme Gong.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-115\"><h3 class=\"faq-item__question-text\">Quelle est la tarification de Gong ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-115\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">Gong est principalement un outil ax\u00e9 sur les entreprises et n\u00e9cessite g\u00e9n\u00e9ralement un investissement initial important. Cela inclut des frais de plateforme obligatoires \u00e0 partir de \u20ac5,000\/an, plus des licences utilisateur (~\u20ac1,600\/an) et souvent des frais d&rsquo;int\u00e9gration obligatoires (\u20ac7,500+). CloudTalk propose un mod\u00e8le de tarification beaucoup plus \u00e9volutif et transparent \u00e0 partir de \u20ac25, sans frais de plateforme cach\u00e9s et avec une configuration qui prend des heures, pas des semaines.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-116\"><h3 class=\"faq-item__question-text\">CloudTalk est-il meilleur que Gong pour les \u00e9quipes de vente sortante \u00e0 grand volume ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-116\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">Pour les \u00e9quipes qui doivent passer des centaines d&rsquo;appels par jour, CloudTalk est le choix sup\u00e9rieur. Gong manque d&rsquo;outils de num\u00e9rotation \u00e0 haute v\u00e9locit\u00e9. Le <a href=\"https:\/\/www.cloudtalk.io\/?page_id=296734\">Power Dialer<\/a> et le <a href=\"https:\/\/www.cloudtalk.io\/fr\/composeur-parallele\/\">Parallel Dialer<\/a> de CloudTalk permettent \u00e0 vos agents de composer jusqu&rsquo;\u00e0 5 lignes simultan\u00e9ment, augmentant consid\u00e9rablement le temps de conversation et la p\u00e9n\u00e9tration des leads. Gong est mieux adapt\u00e9 \u00e0 l&rsquo;analyse de r\u00e9unions B2B longues et strat\u00e9giques plut\u00f4t qu&rsquo;\u00e0 la conduite d&rsquo;activit\u00e9s sortantes \u00e0 grand volume.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-117\"><h3 class=\"faq-item__question-text\">Puis-je utiliser CloudTalk et Gong ensemble ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-117\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">Oui, et de nombreuses \u00e9quipes d&rsquo;entreprise le font. Vous pouvez utiliser CloudTalk comme moteur principal de num\u00e9rotation et de communication pour b\u00e9n\u00e9ficier de sa couverture dans 180 pays et de sa faible latence, puis l&rsquo;<a href=\"https:\/\/www.cloudtalk.io\/fr\/gong\/\">int\u00e9grer \u00e0 Gong<\/a> pour transf\u00e9rer ces enregistrements dans le moteur de pr\u00e9vision des revenus de Gong. Cependant, pour la plupart des PME et des \u00e9quipes de taille moyenne, l&rsquo;intelligence conversationnelle IA int\u00e9gr\u00e9e de CloudTalk couvre d\u00e9j\u00e0 90 % des fonctionnalit\u00e9s de Gong, ce qui peut vous faire \u00e9conomiser des dizaines de milliers d&rsquo;euros en frais de logiciel suppl\u00e9mentaires.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-118\"><h3 class=\"faq-item__question-text\">Comment les agents IA diff\u00e8rent-ils entre CloudTalk et Gong ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-118\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">La diff\u00e9rence se situe entre l&rsquo;action et l&rsquo;administration. Les <a href=\"https:\/\/www.cloudtalk.io\/fr\/agents-vocaux-ia\/\">agents vocaux IA<\/a> de CloudTalk sont des personnages autonomes qui r\u00e9pondent et passent r\u00e9ellement des appels t\u00e9l\u00e9phoniques 24h\/24 et 7j\/7, g\u00e9rant les demandes de routine ou qualifiant les leads dans plus de 60 langues. En revanche, les agents IA de Gong sont des assistants backend con\u00e7us pour automatiser les t\u00e2ches administratives, telles que l&rsquo;extraction de donn\u00e9es \u00e0 partir d&rsquo;enregistrements d&rsquo;appels pour mettre \u00e0 jour les champs CRM ou r\u00e9diger des e-mails de suivi. En bref : l&rsquo;IA de CloudTalk parle<strong> <\/strong>\u00e0 vos clients, tandis que l&rsquo;IA de Gong g\u00e8re vos donn\u00e9es en coulisses.<\/p><\/div><\/div><\/div><\/div><div class=\"faq-block__cta\"><div class=\"faq-block__cta-image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/Avatar-group.png\" alt=\"\" \/><\/div><div class=\"faq-block__cta-content\"><h3 class=\"faq-block__cta-title\">Vous avez encore des questions ?<\/h3><p class=\"faq-block__cta-description\">Vous ne trouvez pas la r\u00e9ponse que vous cherchez ? Discutez avec notre \u00e9quipe amicale.<\/p><div class=\"faq-block__cta-button\"><a href=\"https:\/\/www.cloudtalk.io\/demo-b\/\" class=\"btn btn-primary\">Nous contacter<\/a><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"demo-ab-block--section wp-block-cloudtalk-demo-ab\"><div class=\"demo-ab-block\"><div class=\"demo-ab-block__hero\"><div class=\"demo-ab-block__hero-content\"><h2 class=\"demo-ab-block__heading\">Pr\u00eat \u00e0 faire l&rsquo;exp\u00e9rience d&rsquo;une qualit\u00e9 d&rsquo;appel sup\u00e9rieure ?<\/h2><p class=\"demo-ab-block__hero-paragraph\">Rejoignez plus de 4 000 entreprises qui font confiance \u00e0 CloudTalk pour leurs appels de vente et de support. D\u00e9couvrez pourquoi CloudTalk offre de meilleurs r\u00e9sultats que Gong.<\/p><div class=\"demo-ab-block__list-wrapper\"><\/div><\/div><\/div><div class=\"demo-ab-block__form-section\"><div class=\"demo-ab-block__form-wrap\"><div class=\"demo-ab-block__form-content demo-form\">\n<div class=\"ct-demo-form\">\n<!--[if lte IE 8]>\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2-legacy.js\"><\/script>\n<![endif]-->\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2.js\"><\/script>\n<script>\n\nlet searchParams = new URLSearchParams(window.location.search);\nsearchParams.has('filled_email');\nlet emailVal = searchParams.get('filled_email');\n\nhbspt.forms.create({\n\tregion: \"na1\",\n\tportalId: \"6195055\",\n\tformId: \"209cca80-551b-4b65-ae93-766d7218210e\",\n    onFormReady: function($form) {\n        $form.attr(\"data-default-form-id\", \"866072\");\n        if(emailVal) {\n            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000+<\/p><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":174,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"ct-post-type":[],"ct-solution":[],"ct-industry":[],"ct-use-case":[],"ct-ai-voice-agent-type":[],"class_list":["post-331592","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/pages\/331592","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/users\/174"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/comments?post=331592"}],"version-history":[{"count":0,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/pages\/331592\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/media?parent=331592"}],"wp:term":[{"taxonomy":"ct-post-type","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/ct-post-type?post=331592"},{"taxonomy":"ct-solution","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/ct-solution?post=331592"},{"taxonomy":"ct-industry","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/ct-industry?post=331592"},{"taxonomy":"ct-use-case","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/ct-use-case?post=331592"},{"taxonomy":"ct-ai-voice-agent-type","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/ct-ai-voice-agent-type?post=331592"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}},{"id":331586,"date":"2026-05-17T13:10:37","date_gmt":"2026-05-17T11:10:37","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/?page_id=331586"},"modified":"2026-05-17T13:10:40","modified_gmt":"2026-05-17T11:10:40","slug":"callfire","status":"publish","type":"page","link":"https:\/\/www.cloudtalk.io\/fr\/avis-systeme-telephonique\/callfire\/","title":{"rendered":"Avis sur CallFire 2026"},"content":{"rendered":"<div class=\"wp-block-cloudtalk-under-navigation-social-proof\"><div class=\"under-navigation-social-proof-block\"><div class=\"under-navigation-social-proof-block__cards\"><div class=\"under-navigation-social-proof-block__cards-track\"><div class=\"under-navigation-social-proof-block__card\" data-half-star=\"true\"><div class=\"under-navigation-social-proof-block__card-header\"><div class=\"under-navigation-social-proof-block__card-logos\"><div class=\"under-navigation-social-proof-block__card-logo\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/01\/G2.svg\" alt=\"G2\" class=\"under-navigation-social-proof-block__card-logo-image\" \/><\/div><\/div><div class=\"under-navigation-social-proof-block__card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_0_0)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 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\/><\/div><div class=\"under-navigation-social-proof-block__card-logo\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/02\/customer3-border.png\" alt=\"Customer\" class=\"under-navigation-social-proof-block__card-logo-image\" \/><\/div><\/div><div class=\"under-navigation-social-proof-block__card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_0)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 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7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_1\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_2)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_2\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_3)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"under-navigation-social-proof-block__card-content\"><p class=\"under-navigation-social-proof-block__card-number\">4,000+&nbsp;<\/p><p class=\"under-navigation-social-proof-block__card-label\">Clients<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-seo-hero\"><div class=\"sh\"><h1 class=\"sh__title\">CallFire : Avis 2026 :<br>Fonctionnalit\u00e9s, tarifs et retours utilisateurs<\/h1><p class=\"sh__description\">Vous recherchez des informations sur CallFire ? Lisez les avis v\u00e9rifi\u00e9s des utilisateurs, d\u00e9couvrez les performances de la plateforme et comparez-la \u00e0 l&rsquo;alternative propos\u00e9e par CloudTalk.<\/p><div class=\"sh__buttons wp-block-buttons\"><div class=\"wp-block-button btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" class=\"wp-block-button__link wp-element-button\">Obtenir une d\u00e9mo CloudTalk<\/a><\/div><div class=\"wp-block-button btn-ghost btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/callfire-alternative\/\" class=\"wp-block-button__link wp-element-button\">Alternatives \u00e0 CallFire \u2192<\/a><\/div><\/div><\/div><\/div>\n\n\n<div class=\"wp-block-cloudtalk-row\" style=\"--column-widths:minmax(0, 280px) minmax(660px, 1fr) minmax(0, 280px);--mobile-order-1:2;--mobile-order-2:3;--mobile-order-3:1\">\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"wp-block-cloudtalk-table-of-contents\" data-level-depth=\"3\" data-total-items=\"3\"><div class=\"toc__heading\">Table of contents<\/div><div class=\"toc__list\"><div class=\"toc__item level-2\"><a href=\"#quest-ce-que-callfire\">Qu&#039;est-ce que CallFire ?<\/a><\/div><div class=\"toc__item level-3\"><a href=\"#quelles-sont-les-principales-fonctionnalites-de-callfire\">Quelles sont les principales fonctionnalit\u00e9s de CallFire ?<\/a><\/div><div class=\"toc__item level-2\"><a href=\"#que-disent-les-utilisateurs-de-callfire\">Que disent les utilisateurs de CallFire ?<\/a><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><h2 class=\"wp-block-heading\">Qu&rsquo;est-ce que CallFire ?<\/h2>\n\n<p class=\"wp-block-paragraph\">CallFire est une <a href=\"https:\/\/www.cloudtalk.io\/fr\/logiciel-de-centre-dappels\/\">plateforme de communication bas\u00e9e sur le cloud<\/a> principalement utilis\u00e9e par les <a href=\"https:\/\/www.cloudtalk.io\/blog\/cloud-phone-system\/\">petites et moyennes entreprises<\/a> pour les messages texte en grand volume, les diffusions vocales, le suivi des appels et les r\u00e9ponses vocales interactives.<\/p>\n\n<p class=\"wp-block-paragraph\">La couverture de CallFire est principalement optimis\u00e9e pour les \u00c9tats-Unis et le Canada. Bien qu&rsquo;elle offre des capacit\u00e9s de diffusion vocale internationale et de centre d&rsquo;appels dans le cloud <a href=\"https:\/\/www.cloudtalk.io\/cloud-phone-system\/\">\u00e0 l&rsquo;\u00e9chelle mondiale<\/a> dans de nombreux pays, la messagerie SMS internationale n&rsquo;est actuellement pas disponible en dehors des \u00c9tats-Unis.<\/p>\n\n<p class=\"wp-block-paragraph\">Pour les \u00e9quipes ayant besoin d&rsquo;une solution simple pour la messagerie de masse, CallFire est une option pratique. Cependant, \u00e0 mesure que les exigences des entreprises en mati\u00e8re de <a href=\"https:\/\/www.cloudtalk.io\/analytics\/\">rapports avanc\u00e9s<\/a> et de <a href=\"https:\/\/www.cloudtalk.io\/fr\/integrations\/\">synchronisation approfondie des donn\u00e9es CRM<\/a> augmentent, certains utilisateurs trouvent la plateforme tr\u00e8s limit\u00e9e en termes de fonctionnalit\u00e9s, de support client et de <a href=\"https:\/\/www.cloudtalk.io\/fr\/conversation-intelligente-alimentee-par-lia\/\">capacit\u00e9s d&rsquo;IA<\/a>.<\/p>\n\n\n<div class=\"wp-block-cloudtalk-summary\"><div class=\"summary-block summary-block--sm\"><h3 id=\"quelles-sont-les-principales-fonctionnalites-de-callfire\" class=\"wp-block-heading\">Quelles sont les principales fonctionnalit\u00e9s de CallFire ?<\/h3>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        <strong>Messagerie texte de masse<\/strong> pour l&rsquo;envoi de campagnes SMS et d&rsquo;alertes en grand volume \u00e0 de vastes listes de contacts.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        <strong>Diffusion vocale<\/strong> pour transmettre des messages audio pr\u00e9enregistr\u00e9s \u00e0 de nombreux destinataires simultan\u00e9ment.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        <strong>Outils IVR et de suivi des appels<\/strong> permettant aux entreprises de cr\u00e9er des menus t\u00e9l\u00e9phoniques simples et de surveiller les performances des num\u00e9ros de marketing.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        <strong>Composeur bas\u00e9 sur le cloud<\/strong> con\u00e7u pour aider les agents \u00e0 parcourir les listes d&rsquo;appels via une interface de navigateur web.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        <strong>Flux de travail SMS automatis\u00e9s<\/strong> pour la configuration de r\u00e9ponses textuelles d\u00e9clench\u00e9es en fonction des mots-cl\u00e9s des clients.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        <strong>Analyses et rapports standards<\/strong> pour suivre les taux de r\u00e9ussite des diffusions et les indicateurs de productivit\u00e9 des agents.                    <\/div>\n                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div><\/div><\/div>\n\n\n<h2 id=\"que-disent-les-utilisateurs-de-callfire\" class=\"wp-block-heading\">Que disent les utilisateurs de CallFire ?<\/h2>\n\n<p class=\"wp-block-paragraph\">Bas\u00e9 sur plus de 100 avis d&rsquo;utilisateurs v\u00e9rifi\u00e9s provenant des plateformes de confiance G2, Capterra et Trustpilot.<\/p>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--pros wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude0a Ce que les utilisateurs appr\u00e9cient<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Facilit\u00e9 d&rsquo;utilisation                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Installation rapide                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Interface intuitive                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Suivi des appels fiable                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u00ab CallFire nous a permis de cibler les appels vers les \u00e9lecteurs potentiels, en nous assurant d&rsquo;avoir une capacit\u00e9 directe \u00e0 diffuser notre message de campagne rapidement et efficacement. Leurs exportations de rapports ont rendu l&rsquo;analyse de nos donn\u00e9es incroyablement facile. Ils ont \u00e9galement un excellent service client. Ils sont tr\u00e8s r\u00e9actifs et s&rsquo;assureront que vous repartirez avec une solution. \u00bb<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">Jacob P.<\/div><div class=\"quote-block__position\">Petite entreprise (50 employ\u00e9s ou moins)<\/div><\/div><\/div><a href=\"https:\/\/www.g2.com\/products\/callfire\/reviews\/callfire-review-861270?target=_blank&#038;rel=nofollow\u201d\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--cons wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude24 Ce que les utilisateurs n&#039;appr\u00e9cient pas<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Probl\u00e8mes techniques en p\u00e9riode de pointe                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Analyses limit\u00e9es                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Difficult\u00e9 \u00e0 g\u00e9rer de grands groupes de num\u00e9ros                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Configuration complexe des num\u00e9ros de t\u00e9l\u00e9phone                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Support client m\u00e9diocre                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u00ab D\u00e9sormais, le service client est apparemment inexistant. Ils ne r\u00e9pondent JAMAIS \u00e0 la ligne de support, d&rsquo;apr\u00e8s mon exp\u00e9rience au cours des derni\u00e8res semaines. \u00bb<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">Matthew W.<\/div><div class=\"quote-block__position\">Pr\u00e9sident, marketing et publicit\u00e9<\/div><\/div><\/div><a href=\"https:\/\/www.capterra.com\/p\/106571\/CallFire-Cloud-Call-Center\/#GetApp___4908096\/?target=_blank&#038;rel=nofollow\u201d\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div style=\"--rcc-slides-per-view: 2\" class=\"wp-block-cloudtalk-review-card-carousel rcc--post-content\" data-display-mode=\"post-content\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">Que disent les utilisateurs de CallFire sur G2 ?<\/h2><p class=\"rcc__description\">D\u00e9couvrez les avis honn\u00eates d&rsquo;utilisateurs r\u00e9els et v\u00e9rifi\u00e9s sur G2. Lisez ce qu&rsquo;ils disent de leur exp\u00e9rience avec CallFire.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/12\/g2-logo-badge-small.svg\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"1.5 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star review-card__star--half\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><defs><linearGradient id=\"halfStar\"><stop offset=\"55%\" stop-color=\"#F59E0B\"\/><stop offset=\"55%\" stop-color=\"#F5F5F5\"\/><\/linearGradient><\/defs><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"url(#halfStar)\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u00ab Leur interface est maladroite et difficile \u00e0 trier et \u00e0 g\u00e9rer de grands groupes de num\u00e9ros de t\u00e9l\u00e9phone. Leurs donn\u00e9es de suivi des appels ne sont pas claires et ne fonctionnent pas bien avec l&#039;API d\u00e9veloppeur. \u00bb<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Rosalea P.<\/span><span class=\"review-card__tag review-card__tag--gray\">Petite entreprise<\/span><span class=\"review-card__tag review-card__tag--blue\">Marketing et publicit\u00e9<\/span><\/div><p class=\"review-card__company\">Comit\u00e9 marketing<\/p><p class=\"review-card__position\">50 employ\u00e9s ou moins<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/adam-c-.webp\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"3.5 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star review-card__star--half\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><defs><linearGradient id=\"halfStar\"><stop offset=\"55%\" stop-color=\"#F59E0B\"\/><stop offset=\"55%\" stop-color=\"#F5F5F5\"\/><\/linearGradient><\/defs><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"url(#halfStar)\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u00ab Le pire avec CallFire, c&#039;est que plus de 50 % des appels qui passent par mes num\u00e9ros de suivi sont des appels ind\u00e9sirables et des robots. Ils \u00e9puisent mes minutes plus que toute autre chose, et le syst\u00e8me ne semble pas tr\u00e8s efficace pour les bloquer ou les \u00e9liminer. \u00bb<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Adam C.<\/span><span class=\"review-card__tag review-card__tag--gray\">Petite entreprise<\/span><span class=\"review-card__tag review-card__tag--blue\">Marketing<\/span><\/div><p class=\"review-card__company\">Responsable marketing<\/p><p class=\"review-card__position\">50 employ\u00e9s ou moins<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/12\/g2-logo-badge-small.svg\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"3 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u00ab J&#039;appr\u00e9cie l&#039;option de renvoyer une diffusion d&#039;appel \u00e0 certains appelants en fonction du statut de l&#039;appel. \u00bb<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Utilisateur v\u00e9rifi\u00e9<\/span><span class=\"review-card__tag review-card__tag--gray\">Petite entreprise<\/span><span class=\"review-card__tag review-card__tag--blue\">Gestion<\/span><\/div><p class=\"review-card__company\">Gestion d&#039;organisation<\/p><p class=\"review-card__position\">50 employ\u00e9s ou moins<\/p><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"ci ci--sticky wp-block-cloudtalk-content-item\"><div class=\"ci__header\"><img decoding=\"async\" class=\"ci__icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2023\/01\/squaretalk_cut.svg\" alt=\"\" width=\"32\" height=\"32\" loading=\"lazy\" \/><span class=\"ci__name\">CallFire<\/span><\/div><div class=\"ci__items\"><div class=\"ci__item\"><span class=\"ci__label\">Fond\u00e9e en<\/span><span class=\"ci__value\">2004<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Taille de l&#039;\u00e9quipe<\/span><span class=\"ci__value\">51-200 employ\u00e9s<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Couverture<\/span><span class=\"ci__value\">\u00c9tats-Unis et Canada<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Note G2<\/span><span class=\"ci__value\">4.4\/5<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Prix de d\u00e9part<\/span><span class=\"ci__value\">\u20ac99\/mois<\/span><\/div><\/div><\/div><\/div>\n<\/div>\n\n\n<div class=\"wp-block-cloudtalk-homepage-hero-section\"><div class=\"homepage-hero-section homepage-hero-section--has-top-border\"><div class=\"homepage-hero-section__content\"><div class=\"homepage-hero-section__tags\"><span class=\"homepage-hero-section__tag\"><span>CloudTalk &#8211; #1 CallFire Alternative<\/span><\/span><span class=\"homepage-hero-section__tag homepage-hero-section__tag--highlighted\"><img loading=\"lazy\" decoding=\"async\" class=\"homepage-hero-section__tag-icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"\" width=\"16\" height=\"16\" \/><span>2026 Spring Leader<\/span><\/span><\/div><div class=\"homepage-hero-section__headline\"><h2>Vous cherchez une alternative \u00e0 CallFire ?<\/h2><\/div><div class=\"homepage-hero-section__description\"><p>D\u00e9couvrez pourquoi 5,500+ entreprises ont choisi CloudTalk pour une qualit\u00e9 d&rsquo;appel sup\u00e9rieure et des fonctionnalit\u00e9s bas\u00e9es sur l&rsquo;IA.<\/p><\/div><div class=\"homepage-hero-section__buttons\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" class=\"btn btn-regular btn-secondary\">Obtenir une d\u00e9mo<\/a><a href=\"https:\/\/www.cloudtalk.io\/callfire-alternative\/\" class=\"btn btn-regular btn-ghost\">Voir la comparaison<\/a><\/div><div class=\"homepage-hero-section__logo-carousel\"><div class=\"wp-block-cloudtalk-logo-carousel\"><\/div><\/div><div class=\"homepage-hero-section__image\"><img src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Product_Design.png\" alt=\"Hero image\" width=\"1920\" height=\"1296\" fetchpriority=\"high\" decoding=\"async\" data-no-lazy=\"1\" \/><div class=\"homepage-hero-section__video-blocks\"><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--1\"><div class=\"homepage-hero-section__video-text\">Ajouter des int\u00e9grations favorites<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Integracie_184x60.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--2\"><div class=\"homepage-hero-section__video-text\">Obtenir des num\u00e9ros locaux<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Numbers_184x89.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--3\"><div class=\"homepage-hero-section__video-text\">Ajouter des agents vocaux IA<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Video_184x109.mp4\" autoplay loop playsinline muted><\/video><\/div><\/div><\/div><div class=\"homepage-hero-section__feature-highlights\"><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"22\" viewBox=\"0 0 23 22\" fill=\"none\"><path d=\"M14.5 2.5V1M18.4393 3.56066L19.5 2.5M19.5103 7.5H21.0103M20.9506 12C20.4489 17.0533 16.1853 21 11 21C5.47715 21 1 16.5228 1 11C1 5.81465 4.94668 1.5511 10 1.04938M11 7H15V11M14.6197 7C12.2653 10.3276 8.38636 12.5 4 12.5C2.9971 12.5 2.02072 12.3864 1.08302 12.1715\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Mieux not\u00e9 sur G2<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Constamment tr\u00e8s bien not\u00e9 sur G2, CloudTalk aide les \u00e9quipes \u00e0 monter en puissance plus rapidement, \u00e0 \u00e9viter la complexit\u00e9 et \u00e0 s&rsquo;appuyer sur un syst\u00e8me t\u00e9l\u00e9phonique qui fonctionne comme pr\u00e9vu d\u00e8s le premier jour.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 16C12.866 16 16 12.866 16 9C16 5.13401 12.866 2 9 2C5.13401 2 2 5.13401 2 9C2 12.866 5.13401 16 9 16Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M15 22C18.866 22 22 18.866 22 15C22 11.134 18.866 8 15 8C11.134 8 8 11.134 8 15C8 18.866 11.134 22 15 22Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Plus de 100 int\u00e9grations<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Votre CRM, votre helpdesk et vos outils de vente communiquent d\u00e9j\u00e0 entre eux. CloudTalk rejoint la conversation et la rend beaucoup plus productive.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M2.68675 15.6451L4.59494 14.5435C4.6983 14.4839 4.8196 14.4631 4.9369 14.4851L8.6914 15.1878C8.99995 15.2455 9.28478 15.008 9.28338 14.6941L9.26876 11.4045C9.26836 11.3151 9.29193 11.2272 9.33701 11.15L11.2317 7.90621C11.3303 7.73739 11.3215 7.52658 11.2091 7.3666L8.01892 2.82568M19.0002 4.85905C13.5002 7.50004 16.5 11 17.5002 11.5C19.3773 12.4384 21.9876 12.5 21.9876 12.5C21.9958 12.3344 22 12.1677 22 12C22 6.47715 17.5228 2 12 2C6.47715 2 2 6.47715 2 12C2 17.5228 6.47715 22 12 22C12.1677 22 12.3344 21.9959 12.5 21.9877M16.7578 21.9398L13.591 13.591L21.9398 16.7578L18.2376 18.2376L16.7578 21.9398Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Couverture dans plus de 160 pays<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>De la porte d&rsquo;\u00e0 c\u00f4t\u00e9 \u00e0 l&rsquo;autre bout du monde, CloudTalk garantit des appels clairs, locaux et pr\u00eats \u00e0 \u00e9voluer avec votre entreprise.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<section class=\"cs cs--bg-gradient-to-blue cs--layout-stacked wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">CloudTalk vs CallFire : Comparaison c\u00f4te \u00e0 c\u00f4te<\/h2><p class=\"cs__description\">Consultez le tableau comparatif pour voir o\u00f9 CloudTalk offre plus que ses concurrents.<\/p><\/div><\/div><div class=\"cs__content\">\n<div class=\"wp-block-cloudtalk-content-section-column\"><div class=\"wp-block-cloudtalk-before-after-table\"><div class=\"bat__table\"><div class=\"bat__row bat__row--header\"><div class=\"bat__cell bat__cell--label\"><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__column-header\">CallFire<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__column-header\">CloudTalk<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Capacit\u00e9s d&#039;IA<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Se concentre sur l&#039;automatisation de base comme la synth\u00e8se vocale ; manque d&#039;intelligence conversationnelle approfondie en temps r\u00e9el pour les appels en direct.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Intelligence conversationnelle IA compl\u00e8te incluant la d\u00e9tection des sentiments, l&#039;analyse des \u00e9motions des clients en temps r\u00e9el et les r\u00e9sum\u00e9s d&#039;appels automatis\u00e9s.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Couverture mondiale<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Principalement optimis\u00e9 pour les \u00c9tats-Unis et le Canada ; la num\u00e9rotation internationale est souvent limit\u00e9e aux configurations h\u00e9rit\u00e9es ou \u00e0 des plans sp\u00e9cifiques.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Acc\u00e8s \u00e0 des num\u00e9ros locaux dans 160+ pays avec une qualit\u00e9 cristalline, support\u00e9e par plusieurs op\u00e9rateurs.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Puissance de num\u00e9rotation<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Comprend un composeur web pour une prospection simple, mais manque de gestion pour les lignes \u00e0 haute concurrence.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Composeurs Power et Parall\u00e8les qui permettent d&#039;appeler jusqu&#039;\u00e0 5 lignes simultan\u00e9ment, doublant ainsi les taux de contact pour les \u00e9quipes \u00e0 haute v\u00e9locit\u00e9.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Int\u00e9gration CRM<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Propose une synchronisation de base via Zapier et des CRM cl\u00e9s comme Salesforce, mais les utilisateurs signalent une profondeur limit\u00e9e dans le mappage des champs de donn\u00e9es en temps r\u00e9el.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Synchronisation transparente et en temps r\u00e9el avec plus de 100 outils, y compris des int\u00e9grations natives et approfondies avec Outreach, SalesLoft et Apollo.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Flexibilit\u00e9 de routage<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Se concentre sur les menus IVR standards et le simple renvoi d&#039;appels pour le suivi marketing.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Concepteur de flux d&#039;appels avanc\u00e9 avec plus de 20 conditions de routage, routage bas\u00e9 sur les comp\u00e9tences, files d&#039;attente VIP et \u00e9dition visuelle par glisser-d\u00e9poser.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Analyses et rapports<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Fournit des rapports en temps r\u00e9el sur le succ\u00e8s des diffusions, mais manque d&#039;analyses approfondies au niveau des agents pour le coaching en direct.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Analyses exploitables en temps r\u00e9el avec des approfondissements au niveau des agents et des rapports de campagne reconnus comme un leader du march\u00e9 interm\u00e9diaire par G2.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Support et configuration<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Offre un support client, mais les utilisateurs signalent fr\u00e9quemment des tickets sans r\u00e9ponse, une communication uniquement par bot et de faibles notes Trustpilot.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Leader G2 en satisfaction client avec un support \u00e9tag\u00e9 comprenant une assistance 24\/7 et des responsables de la r\u00e9ussite client d\u00e9di\u00e9s.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Tarifs et modules compl\u00e9mentaires<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Principalement bas\u00e9 sur l&#039;utilisation ou des niveaux mensuels \u00e9lev\u00e9s (\u20ac99\u2013\u20ac599) avec une potentielle confusion sur la facturation bas\u00e9e sur le cr\u00e9dit.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Forfait Starter \u00e0 $25 avec une approche plus modulaire, vous permettant de payer uniquement pour l&#039;IA avanc\u00e9e ou la puissance de num\u00e9rotation que votre \u00e9quipe utilise.<\/span><\/div><\/div><\/div><div class=\"bat__slider\" aria-label=\"Comparison cards\"><div class=\"bat__slider-track\"><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Capacit\u00e9s d&#039;IA<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CallFire:<\/strong> Se concentre sur l&#039;automatisation de base comme la synth\u00e8se vocale ; manque d&#039;intelligence conversationnelle approfondie en temps r\u00e9el pour les appels en direct.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Intelligence conversationnelle IA compl\u00e8te incluant la d\u00e9tection des sentiments, l&#039;analyse des \u00e9motions des clients en temps r\u00e9el et les r\u00e9sum\u00e9s d&#039;appels automatis\u00e9s.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Couverture mondiale<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CallFire:<\/strong> Principalement optimis\u00e9 pour les \u00c9tats-Unis et le Canada ; la num\u00e9rotation internationale est souvent limit\u00e9e aux configurations h\u00e9rit\u00e9es ou \u00e0 des plans sp\u00e9cifiques.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Acc\u00e8s \u00e0 des num\u00e9ros locaux dans 160+ pays avec une qualit\u00e9 cristalline, support\u00e9e par plusieurs op\u00e9rateurs.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Puissance de num\u00e9rotation<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CallFire:<\/strong> Comprend un composeur web pour une prospection simple, mais manque de gestion pour les lignes \u00e0 haute concurrence.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Composeurs Power et Parall\u00e8les qui permettent d&#039;appeler jusqu&#039;\u00e0 5 lignes simultan\u00e9ment, doublant ainsi les taux de contact pour les \u00e9quipes \u00e0 haute v\u00e9locit\u00e9.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Int\u00e9gration CRM<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CallFire:<\/strong> Propose une synchronisation de base via Zapier et des CRM cl\u00e9s comme Salesforce, mais les utilisateurs signalent une profondeur limit\u00e9e dans le mappage des champs de donn\u00e9es en temps r\u00e9el.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Synchronisation transparente et en temps r\u00e9el avec plus de 100 outils, y compris des int\u00e9grations natives et approfondies avec Outreach, SalesLoft et Apollo.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Flexibilit\u00e9 de routage<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CallFire:<\/strong> Se concentre sur les menus IVR standards et le simple renvoi d&#039;appels pour le suivi marketing.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Concepteur de flux d&#039;appels avanc\u00e9 avec plus de 20 conditions de routage, routage bas\u00e9 sur les comp\u00e9tences, files d&#039;attente VIP et \u00e9dition visuelle par glisser-d\u00e9poser.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Analyses et rapports<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CallFire:<\/strong> Fournit des rapports en temps r\u00e9el sur le succ\u00e8s des diffusions, mais manque d&#039;analyses approfondies au niveau des agents pour le coaching en direct.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Analyses exploitables en temps r\u00e9el avec des approfondissements au niveau des agents et des rapports de campagne reconnus comme un leader du march\u00e9 interm\u00e9diaire par G2.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Support et configuration<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CallFire:<\/strong> Offre un support client, mais les utilisateurs signalent fr\u00e9quemment des tickets sans r\u00e9ponse, une communication uniquement par bot et de faibles notes Trustpilot.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Leader G2 en satisfaction client avec un support \u00e9tag\u00e9 comprenant une assistance 24\/7 et des responsables de la r\u00e9ussite client d\u00e9di\u00e9s.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Tarifs et modules compl\u00e9mentaires<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CallFire:<\/strong> Principalement bas\u00e9 sur l&#039;utilisation ou des niveaux mensuels \u00e9lev\u00e9s (\u20ac99\u2013\u20ac599) avec une potentielle confusion sur la facturation bas\u00e9e sur le cr\u00e9dit.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Forfait Starter \u00e0 $25 avec une approche plus modulaire, vous permettant de payer uniquement pour l&#039;IA avanc\u00e9e ou la puissance de num\u00e9rotation que votre \u00e9quipe utilise.<\/span><\/div><\/div><\/div><div class=\"bat__slider-dots\" role=\"tablist\" aria-label=\"Slide navigation\"><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/section>\n\n<section class=\"cs cs--bg-white cs--layout-inline cs--has-top-border wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">Pourquoi choisir CloudTalk plut\u00f4t que CallFire<\/h2><p class=\"cs__description\">D\u00e9couvrez comment les capacit\u00e9s avanc\u00e9es de CloudTalk offrent une am\u00e9lioration significative des performances par rapport aux outils de diffusion standards.<\/p><\/div><\/div><div class=\"cs__content\">\n<div class=\"wp-block-cloudtalk-content-section-column\"><div style=\"--fcg-cols: 3\" class=\"fcg wp-block-cloudtalk-feature-card-grid\"><div class=\"fcg__grid\"><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M21 21H6.2C5.07989 21 4.51984 21 4.09202 20.782C3.71569 20.5903 3.40973 20.2843 3.21799 19.908C3 19.4802 3 18.9201 3 17.8V3M7 14.5V17.5M11.5 11.5V17.5M16 8.5V17.5M20.5 5.5V17.5\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Conversations IA pour une visibilit\u00e9 \u00e0 100 %<\/h3><p class=\"fc__desc\">Alors que CallFire se concentre sur l&rsquo;enregistrement basique, l&rsquo; <a href=\"https:\/\/www.cloudtalk.io\/fr\/conversation-intelligente-alimentee-par-lia\/\">IA d&rsquo;analyse conversationnelle<\/a> de CloudTalk transcrit, r\u00e9sume et taggue automatiquement chaque appel. Elle fournit une analyse des sentiments en temps r\u00e9el aux managers pour identifier instantan\u00e9ment les moments de grande valeur ou les escalades.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M20.9996 8V3M20.9996 3H15.9996M20.9996 3L14.9996 9M10.2266 13.8631C9.02506 12.6615 8.07627 11.3028 7.38028 9.85323C7.32041 9.72854 7.29048 9.66619 7.26748 9.5873C7.18576 9.30695 7.24446 8.96269 7.41447 8.72526C7.46231 8.65845 7.51947 8.60129 7.63378 8.48698C7.98338 8.13737 8.15819 7.96257 8.27247 7.78679C8.70347 7.1239 8.70347 6.26932 8.27247 5.60643C8.15819 5.43065 7.98338 5.25585 7.63378 4.90624L7.43891 4.71137C6.90747 4.17993 6.64174 3.91421 6.35636 3.76987C5.7888 3.4828 5.11854 3.4828 4.55098 3.76987C4.2656 3.91421 3.99987 4.17993 3.46843 4.71137L3.3108 4.86901C2.78117 5.39863 2.51636 5.66344 2.31411 6.02348C2.08969 6.42298 1.92833 7.04347 1.9297 7.5017C1.93092 7.91464 2.01103 8.19687 2.17124 8.76131C3.03221 11.7947 4.65668 14.6571 7.04466 17.045C9.43264 19.433 12.295 21.0575 15.3284 21.9185C15.8928 22.0787 16.1751 22.1588 16.588 22.16C17.0462 22.1614 17.6667 22 18.0662 21.7756C18.4263 21.5733 18.6911 21.3085 19.2207 20.7789L19.3783 20.6213C19.9098 20.0898 20.1755 19.8241 20.3198 19.5387C20.6069 18.9712 20.6069 18.3009 20.3198 17.7333C20.1755 17.448 19.9098 17.1822 19.3783 16.6508L19.1835 16.4559C18.8339 16.1063 18.6591 15.9315 18.4833 15.8172C17.8204 15.3862 16.9658 15.3862 16.3029 15.8172C16.1271 15.9315 15.9523 16.1063 15.6027 16.4559C15.4884 16.5702 15.4313 16.6274 15.3644 16.6752C15.127 16.8453 14.7828 16.904 14.5024 16.8222C14.4235 16.7992 14.3612 16.7693 14.2365 16.7094C12.7869 16.0134 11.4282 15.0646 10.2266 13.8631Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Composeur parall\u00e8le pour 5 fois plus de conversations<\/h3><p class=\"fc__desc\">Contrairement aux composeurs automatiques standards, le <a href=\"https:\/\/www.cloudtalk.io\/fr\/composeur-parallele\/\">composeur parall\u00e8le<\/a> de CloudTalk permet aux agents de composer jusqu&rsquo;\u00e0 cinq lignes simultan\u00e9ment. Combin\u00e9 \u00e0 une d\u00e9tection de messagerie vocale de 1,5 seconde, il ne se connecte que lorsqu&rsquo;une personne r\u00e9elle r\u00e9pond, permettant aux \u00e9quipes d&rsquo;atteindre plus de 80 conversations en direct par jour.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M20 21C20 19.6044 20 18.9067 19.8278 18.3389C19.44 17.0605 18.4395 16.06 17.1611 15.6722C16.5933 15.5 15.8956 15.5 14.5 15.5H9.5C8.10444 15.5 7.40665 15.5 6.83886 15.6722C5.56045 16.06 4.56004 17.0605 4.17224 18.3389C4 18.9067 4 19.6044 4 21M16.5 7.5C16.5 9.98528 14.4853 12 12 12C9.51472 12 7.5 9.98528 7.5 7.5C7.5 5.01472 9.51472 3 12 3C14.4853 3 16.5 5.01472 16.5 7.5Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Agents vocaux IA enti\u00e8rement autonomes<\/h3><p class=\"fc__desc\">D\u00e9veloppez votre support entrant sans augmenter les effectifs en d\u00e9ployant des <a href=\"https:\/\/www.cloudtalk.io\/fr\/agents-vocaux-ia\/\">agents vocaux IA<\/a> qui travaillent 24h\/24 et 7j\/7. Ces agents peuvent qualifier les leads, r\u00e9pondre aux FAQ et collecter des informations client, ne redirigeant vers une \u00e9quipe humaine que lorsqu&rsquo;une touche personnelle est requise.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M12 21L11.8999 20.8499C11.2053 19.808 10.858 19.287 10.3991 18.9098C9.99286 18.5759 9.52476 18.3254 9.02161 18.1726C8.45325 18 7.82711 18 6.57482 18H5.2C4.07989 18 3.51984 18 3.09202 17.782C2.71569 17.5903 2.40973 17.2843 2.21799 16.908C2 16.4802 2 15.9201 2 14.8V6.2C2 5.07989 2 4.51984 2.21799 4.09202C2.40973 3.71569 2.71569 3.40973 3.09202 3.21799C3.51984 3 4.07989 3 5.2 3H5.6C7.84021 3 8.96031 3 9.81596 3.43597C10.5686 3.81947 11.1805 4.43139 11.564 5.18404C12 6.03968 12 7.15979 12 9.4M12 21V9.4M12 21L12.1001 20.8499C12.7947 19.808 13.142 19.287 13.6009 18.9098C14.0071 18.5759 14.4752 18.3254 14.9784 18.1726C15.5467 18 16.1729 18 17.4252 18H18.8C19.9201 18 20.4802 18 20.908 17.782C21.2843 17.5903 21.5903 17.2843 21.782 16.908C22 16.4802 22 15.9201 22 14.8V6.2C22 5.07989 22 4.51984 21.782 4.09202C21.5903 3.71569 21.2843 3.40973 20.908 3.21799C20.4802 3 19.9201 3 18.8 3H18.4C16.1598 3 15.0397 3 14.184 3.43597C13.4314 3.81947 12.8195 4.43139 12.436 5.18404C12 6.03968 12 7.15979 12 9.4\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Routage intelligent avec plus de 20 conditions<\/h3><p class=\"fc__desc\">D\u00e9passez les IVR basiques gr\u00e2ce \u00e0 un <a href=\"https:\/\/www.cloudtalk.io\/fr\/concepteur-de-flux-dappels\/\">concepteur de flux d&rsquo;appels<\/a> avanc\u00e9 qui utilise des donn\u00e9es CRM en temps r\u00e9el. CloudTalk vous permet de router les appelants en fonction de leur statut VIP, de leur interaction pr\u00e9c\u00e9dente avec un agent ou de leurs comp\u00e9tences linguistiques sp\u00e9cifiques afin d&rsquo;am\u00e9liorer la r\u00e9solution au premier appel.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M19 21V15M16 18H22M12 15H8C6.13623 15 5.20435 15 4.46927 15.3045C3.48915 15.7105 2.71046 16.4892 2.30448 17.4693C2 18.2044 2 19.1362 2 21M15.5 3.29076C16.9659 3.88415 18 5.32131 18 7C18 8.67869 16.9659 10.1159 15.5 10.7092M13.5 7C13.5 9.20914 11.7091 11 9.5 11C7.29086 11 5.5 9.20914 5.5 7C5.5 4.79086 7.29086 3 9.5 3C11.7091 3 13.5 4.79086 13.5 7Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Synchronisation CRM bidirectionnelle et approfondie<\/h3><p class=\"fc__desc\">CallFire n\u00e9cessite souvent une gestion manuelle des donn\u00e9es, mais CloudTalk offre des <a href=\"https:\/\/www.cloudtalk.io\/fr\/integrations\/\">int\u00e9grations<\/a> natives et approfondies avec plus de 100 outils. Chaque appel, r\u00e9sum\u00e9 et score de sentiment est automatiquement transf\u00e9r\u00e9 vers des plateformes comme Salesforce ou HubSpot, \u00e9liminant ainsi le travail manuel post-appel.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M2 12H22M2 12C2 17.5228 6.47715 22 12 22M2 12C2 6.47715 6.47715 2 12 2M22 12C22 17.5228 17.5228 22 12 22M22 12C22 6.47715 17.5228 2 12 2M12 2C14.5013 4.73835 15.9228 8.29203 16 12C15.9228 15.708 14.5013 19.2616 12 22M12 2C9.49872 4.73835 8.07725 8.29203 8 12C8.07725 15.708 9.49872 19.2616 12 22\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Infrastructure mondiale avec 99.999 % de disponibilit\u00e9<\/h3><p class=\"fc__desc\">Con\u00e7u pour la croissance internationale, CloudTalk offre une qualit\u00e9 vocale dans plus de <a href=\"https:\/\/www.cloudtalk.io\/fr\/pays-couverts\/\">160 pays<\/a>. Notre sauvegarde multir\u00e9gionale redondante garantit que votre entreprise reste joignable partout, tout le temps, gr\u00e2ce \u00e0 la stabilit\u00e9 de notre r\u00e9seau de transporteurs internationaux.<\/p><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/section>\n\n<div style=\"--rcc-slides-per-view: 2\" class=\"wp-block-cloudtalk-review-card-carousel rcc--has-top-border\" data-display-mode=\"section\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">Entreprises ayant choisi CloudTalk<\/h2><p class=\"rcc__description\">De v\u00e9ritables histoires d&rsquo;entreprises qui ont fait le bon choix \u2014 CloudTalk.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u00ab Nous avions des probl\u00e8mes de qualit\u00e9 d&rsquo;appel et de connectivit\u00e9, ce qui \u00e9tait un point majeur. Les appels s&rsquo;entrem\u00ealaient parfois, ce qui signifiait que les agents pouvaient entendre les conversations des autres, ce qui \u00e9tait non seulement d\u00e9routant mais compromettait \u00e9galement la confidentialit\u00e9 des clients. \u00bb<br><br>Le passage \u00e0 CloudTalk a apport\u00e9 des am\u00e9liorations significatives aux op\u00e9rations de Dentakay. L&rsquo;entreprise a r\u00e9ussi \u00e0 \u00e9tendre ses op\u00e9rations, augmentant le nombre d&rsquo;agents de 120 \u00e0 pr\u00e8s de 165. Ils ont \u00e9galement constat\u00e9 des am\u00e9liorations imm\u00e9diates de la qualit\u00e9 des appels et de l&rsquo;efficacit\u00e9 globale.<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Ahmed A.<\/cite><p class=\"social-proof-block__position\">Sp\u00e9cialiste de la gestion des donn\u00e9es et des rapports chez DentaKay<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">150 %<\/span><span class=\"social-proof-block__statistic-description\">Augmentation des volumes d&#039;appels mensuels<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">90 %<\/span><span class=\"social-proof-block__statistic-description\">des agents gagnent du temps avec le composeur automatique<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/06\/dentakay.png\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/fr\/dentakay\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u00ab Lorsque HubSpot a recommand\u00e9 CloudTalk, nous nous sommes dit : \u00ab\u00a0Pourquoi chercher plus loin ?\u00a0\u00bb L&rsquo;int\u00e9gration \u00e9tait l\u00e0, les fonctionnalit\u00e9s avaient du sens, et cela r\u00e9pondait \u00e0 nos plus grandes difficult\u00e9s. \u00bb<br><br>\u00ab Les gains de temps \u00e0 eux seuls sont \u00e9normes. Mais au-del\u00e0 de cela, notre capacit\u00e9 \u00e0 suivre, g\u00e9rer et optimiser les conversations clients s&rsquo;est compl\u00e8tement transform\u00e9e. Je n&rsquo;ai plus besoin de prendre mon ordinateur portable, de m&rsquo;asseoir \u00e0 c\u00f4t\u00e9 d&rsquo;un agent et d&rsquo;esp\u00e9rer que ma batterie ne meurt pas. Maintenant, je peux \u00eatre n&rsquo;importe o\u00f9, surveiller les appels et m&rsquo;assurer que tout se passe bien. CloudTalk nous a redonn\u00e9 le contr\u00f4le. \u00bb<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">AJ Pyper<\/cite><p class=\"social-proof-block__position\">Conseiller hypoth\u00e9caire chez My Mortgage Finder<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">50 % de moins<\/span><span class=\"social-proof-block__statistic-description\">Temps de r\u00e9vision des appels r\u00e9duit avec l&#039;IA<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">15-&gt;100<\/span><span class=\"social-proof-block__statistic-description\">Appels par jour par agent avec VoIP<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/06\/my-mortgage-finder.png\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/fr\/customer-stories\/my-mortgage-finder\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u00ab Nous subissions fr\u00e9quemment des retards d&rsquo;appels arrivant sur les softphones de nos assistants virtuels. CloudTalk \u00e9tait le seul fournisseur \u00e0 offrir la flexibilit\u00e9 dont nous avions besoin, et \u00e0 des tarifs qui convenaient \u00e0 notre taille et \u00e0 notre croissance. \u00bb<br><br>\u00ab Nous pouvons voir le volume d&rsquo;appels horaire et ajuster les effectifs en temps r\u00e9el. Cette visibilit\u00e9 nous aide \u00e0 prendre de meilleures d\u00e9cisions chaque jour. Nous enregistrons en moyenne 400 \u00e0 600 appels par jour actuellement, et au quatri\u00e8me trimestre, cela monte \u00e0 6 000. Avec la voix IA, nous n&rsquo;aurions pas besoin d&#8217;embaucher et de former autant de personnes pendant la haute saison. \u00bb<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Jessica Dungo<\/cite><p class=\"social-proof-block__position\">Responsable des litiges du service client chez Catch Creation<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">33 %<\/span><span class=\"social-proof-block__statistic-description\">R\u00e9duction du temps de traitement<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">66 %<\/span><span class=\"social-proof-block__statistic-description\">Augmentation des appels trait\u00e9s par agent<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/catch.png\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/catch-creation\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-faq wp-block-cloudtalk-faq--white wp-block-cloudtalk-faq--has-top-border wp-block-cloudtalk-faq-v2\" data-display-mode=\"section\"><div class=\"faq-block\"><div class=\"faq-block__header\"><h2 class=\"faq-block__title\">Frequently Asked Questions<\/h2><\/div><div class=\"faq-block__items\"><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-127\"><h3 class=\"faq-item__question-text\">Que fait CallFire ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-127\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">CallFire est une <a href=\"https:\/\/www.cloudtalk.io\/fr\/logiciel-de-centre-dappels\/\">plateforme de communication bas\u00e9e sur le cloud<\/a> sp\u00e9cialis\u00e9e dans le marketing SMS \u00e0 haut volume, la diffusion vocale et les outils de suivi d&rsquo;appels de base. Elle est principalement utilis\u00e9e pour les notifications de masse et les campagnes de sensibilisation automatis\u00e9es via un navigateur web.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-128\"><h3 class=\"faq-item__question-text\">\u00c0 qui s&rsquo;adresse CallFire ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-128\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">La plateforme est con\u00e7ue pour les <a href=\"https:\/\/www.cloudtalk.io\/blog\/cloud-phone-system\/\">petites et moyennes entreprises<\/a> qui ont besoin d&rsquo;un outil simple et en libre-service pour l&rsquo;envoi de SMS en masse et les alertes vocales automatis\u00e9es.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-129\"><h3 class=\"faq-item__question-text\">Quelle est la principale diff\u00e9rence entre CallFire et CloudTalk ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-129\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">Alors que CallFire se concentre sur les diffusions en masse et les SMS de masse, CloudTalk est une solution compl\u00e8te de centre de contact bas\u00e9e sur l&rsquo;IA, con\u00e7ue pour les \u00e9quipes de vente et de support \u00e0 haute performance. CloudTalk offre une couverture mondiale sup\u00e9rieure dans plus de 160 pays, des int\u00e9grations CRM plus approfondies et une <a href=\"https:\/\/www.cloudtalk.io\/fr\/automatisation-du-flux-de-travail\/\">automatisation avanc\u00e9e pilot\u00e9e par l&rsquo;IA<\/a>, ce qui manque \u00e0 CallFire.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-130\"><h3 class=\"faq-item__question-text\">Comment les tarifs de CloudTalk se comparent-ils \u00e0 ceux de CallFire ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-130\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">Le forfait Starter de CloudTalk est propos\u00e9 \u00e0 $25 par mois (factur\u00e9 annuellement), offrant une structure de co\u00fbts modulaire et pr\u00e9visible. CallFire utilise souvent un syst\u00e8me de cr\u00e9dit \u00ab\u00a0pay-as-you-go\u00a0\u00bb ou des abonnements de niveau sup\u00e9rieur (\u00e0 partir de \u20ac99\/mois pour des forfaits sp\u00e9cifiques), ce qui peut entra\u00eener des co\u00fbts impr\u00e9visibles pour les \u00e9quipes ayant des besoins constants et \u00e0 volume \u00e9lev\u00e9.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-131\"><h3 class=\"faq-item__question-text\">CloudTalk ou CallFire, lequel est le meilleur pour l&rsquo;int\u00e9gration CRM ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-131\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">CloudTalk offre une exp\u00e9rience plus fluide avec une synchronisation approfondie et en temps r\u00e9el pour plus de 100+ int\u00e9grations, y compris des int\u00e9grations natives avec <a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-de-votre-systeme-telephonique-dans-salesforce\/\">Salesforce<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-dun-centre-dappel-pour-hubspot\/\">HubSpot<\/a> et <a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-de-systeme-telephonique-pour-outreach\/\">Outreach<\/a>. Les int\u00e9grations de CallFire sont g\u00e9n\u00e9ralement plus limit\u00e9es et n\u00e9cessitent souvent des connecteurs tiers comme <a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-de-centre-dappel-zapier-pour-cloudtalk\/\">Zapier<\/a> pour des flux de travail avanc\u00e9s.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-132\"><h3 class=\"faq-item__question-text\">Comment les capacit\u00e9s d&rsquo;IA de CloudTalk et CallFire se comparent-elles ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-132\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">CallFire propose une automatisation de base pour les diffusions, mais manque d&rsquo;intelligence conversationnelle approfondie. CloudTalk offre une <a href=\"https:\/\/www.cloudtalk.io\/fr\/logiciel-de-centre-dappels-avec-statistiques\/\">IA d&rsquo;analyse conversationnelle<\/a> avanc\u00e9e, fournissant des r\u00e9sum\u00e9s d&rsquo;appels automatis\u00e9s, une <a href=\"https:\/\/www.cloudtalk.io\/fr\/analyse-des-sentiments\/\">analyse des sentiments<\/a> en temps r\u00e9el et l&rsquo;identification des locuteurs pour aider les managers \u00e0 optimiser les performances des agents.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-133\"><h3 class=\"faq-item__question-text\">CloudTalk peut-il mieux g\u00e9rer la sensibilisation de masse que CallFire ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-133\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">CallFire est con\u00e7u pour la diffusion unidirectionnelle, mais CloudTalk est pens\u00e9 pour un engagement bidirectionnel. Pour les \u00e9quipes de vente actives, les <a href=\"https:\/\/www.cloudtalk.io\/?page_id=296734\">composeurs automatiques<\/a> et <a href=\"https:\/\/www.cloudtalk.io\/fr\/composeur-parallele\/\">parall\u00e8les<\/a> de CloudTalk peuvent appeler jusqu&rsquo;\u00e0 5 lignes simultan\u00e9ment, connectant les agents \u00e0 des prospects en direct significativement plus rapidement que la num\u00e9rotation manuelle ou automatis\u00e9e basique.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-134\"><h3 class=\"faq-item__question-text\">CloudTalk est-il plus adapt\u00e9 aux entreprises internationales que CallFire ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-134\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">Oui ; CallFire est fortement optimis\u00e9 pour le march\u00e9 nord-am\u00e9ricain. CloudTalk offre une<a href=\"https:\/\/www.cloudtalk.io\/cloud-phone-system\/\"> infrastructure globale<\/a> avec des num\u00e9ros locaux dans 180 et un r\u00e9seau multi-op\u00e9rateurs pour garantir une qualit\u00e9 vocale sup\u00e9rieure quel que soit votre emplacement.<\/p><\/div><\/div><\/div><\/div><div class=\"faq-block__cta\"><div class=\"faq-block__cta-image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/Avatar-group.png\" alt=\"\" \/><\/div><div class=\"faq-block__cta-content\"><h3 class=\"faq-block__cta-title\">Vous avez encore des questions ?<\/h3><p class=\"faq-block__cta-description\">Vous ne trouvez pas la r\u00e9ponse que vous cherchez ? Discutez avec notre \u00e9quipe amicale.<\/p><div class=\"faq-block__cta-button\"><a href=\"https:\/\/www.cloudtalk.io\/demo-b\/\" class=\"btn btn-primary\">Nous contacter<\/a><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"demo-ab-block--section wp-block-cloudtalk-demo-ab\"><div class=\"demo-ab-block\"><div class=\"demo-ab-block__hero\"><div class=\"demo-ab-block__hero-content\"><h2 class=\"demo-ab-block__heading\">Pr\u00eat \u00e0 exp\u00e9rimenter une qualit\u00e9 d&rsquo;appel sup\u00e9rieure ?<\/h2><p class=\"demo-ab-block__hero-paragraph\">Rejoignez plus de 4 000 entreprises qui font confiance \u00e0 CloudTalk pour leurs appels de vente et de support. D\u00e9couvrez pourquoi CloudTalk offre de meilleurs r\u00e9sultats que CallFire.<\/p><div class=\"demo-ab-block__list-wrapper\"><\/div><\/div><\/div><div class=\"demo-ab-block__form-section\"><div class=\"demo-ab-block__form-wrap\"><div class=\"demo-ab-block__form-content demo-form\">\n<div class=\"ct-demo-form\">\n<!--[if lte IE 8]>\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2-legacy.js\"><\/script>\n<![endif]-->\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2.js\"><\/script>\n<script>\n\nlet searchParams = new URLSearchParams(window.location.search);\nsearchParams.has('filled_email');\nlet emailVal = searchParams.get('filled_email');\n\nhbspt.forms.create({\n\tregion: \"na1\",\n\tportalId: \"6195055\",\n\tformId: \"209cca80-551b-4b65-ae93-766d7218210e\",\n    onFormReady: function($form) {\n        $form.attr(\"data-default-form-id\", \"866072\");\n        if(emailVal) {\n            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