{"id":330702,"date":"2026-05-04T13:22:44","date_gmt":"2026-05-04T11:22:44","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/?page_id=330702"},"modified":"2026-05-04T13:22:46","modified_gmt":"2026-05-04T11:22:46","slug":"krispcall","status":"publish","type":"page","link":"https:\/\/www.cloudtalk.io\/fr\/avis-systeme-telephonique\/krispcall\/","title":{"rendered":""},"content":{"rendered":"<div class=\"wp-block-cloudtalk-under-navigation-social-proof\"><div class=\"under-navigation-social-proof-block\"><div class=\"under-navigation-social-proof-block__cards\"><div class=\"under-navigation-social-proof-block__cards-track\"><div class=\"under-navigation-social-proof-block__card\" data-half-star=\"true\"><div class=\"under-navigation-social-proof-block__card-header\"><div class=\"under-navigation-social-proof-block__card-logos\"><div class=\"under-navigation-social-proof-block__card-logo\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/01\/G2.svg\" alt=\"G2\" 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clip-path=\"url(#clip0_social_proof_2_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"under-navigation-social-proof-block__card-content\"><p class=\"under-navigation-social-proof-block__card-number\">4,000+&nbsp;<\/p><p class=\"under-navigation-social-proof-block__card-label\">Clients<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-seo-hero\"><div class=\"sh\"><h1 class=\"sh__title\">Avis KrispCall 2026 :<br>Fonctionnalit\u00e9s, tarifs et avis des utilisateurs<\/h1><p class=\"sh__description\">Vous explorez KrispCall ? D\u00e9couvrez ce que les vrais utilisateurs disent de la qualit\u00e9 des appels, des fonctionnalit\u00e9s et du support, et voyez comment CloudTalk se compare.<\/p><div class=\"sh__buttons wp-block-buttons\"><div class=\"wp-block-button btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" class=\"wp-block-button__link wp-element-button\">Obtenir une d\u00e9mo CloudTalk<\/a><\/div><div class=\"wp-block-button btn-ghost btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/top-cloudtalk-alternatives-and-competitors\/\" class=\"wp-block-button__link wp-element-button\">Alternatives \u00e0 KrispCall \u2192<\/a><\/div><\/div><\/div><\/div>\n\n\n<div class=\"wp-block-cloudtalk-row\" style=\"--column-widths:minmax(0, 280px) minmax(660px, 1fr) minmax(0, 280px);--mobile-order-1:2;--mobile-order-2:3;--mobile-order-3:1\">\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"wp-block-cloudtalk-table-of-contents\" data-level-depth=\"3\" data-total-items=\"3\"><div class=\"toc__heading\">Table of contents<\/div><div class=\"toc__list\"><div class=\"toc__item level-2\"><a href=\"#quest-ce-que-krispcall\">Qu&#039;est-ce que KrispCall ?<\/a><\/div><div class=\"toc__item level-3\"><a href=\"#quelles-sont-les-fonctionnalites-cles-de-krispcall\">Quelles sont les fonctionnalit\u00e9s cl\u00e9s de KrispCall ?<\/a><\/div><div class=\"toc__item level-2\"><a href=\"#ce-que-les-utilisateurs-disent-de-krispcall\">Ce que les utilisateurs disent de KrispCall ?<\/a><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><h2 id=\"quest-ce-que-krispcall\" class=\"wp-block-heading\">Qu&rsquo;est-ce que KrispCall ?<\/h2>\n\n<p class=\"wp-block-paragraph\">KrispCall est un <a href=\"https:\/\/www.cloudtalk.io\/fr\/pbx-systeme-telephonique-dentreprise-base-sur-la-voip\/\">syst\u00e8me t\u00e9l\u00e9phonique professionnel<\/a> bas\u00e9 sur le cloud, con\u00e7u pour les petites et moyennes \u00e9quipes de vente et de support. Il regroupe les appels VoIP, les SMS, la messagerie vocale et une bo\u00eete d&rsquo;appels unifi\u00e9e dans un seul espace de travail, avec des num\u00e9ros virtuels dans plus de 100 pays et des int\u00e9grations avec <a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-dun-centre-dappel-pour-hubspot\/\">HubSpot<\/a>, Pipedrive, <a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-dun-centre-dappels-pour-zendesk\/\">Zendesk<\/a> et <a href=\"https:\/\/www.cloudtalk.io\/fr\/microsoft-teams\/\">Microsoft Teams<\/a>.<\/p>\n\n<p class=\"wp-block-paragraph\">Pour les \u00e9quipes l\u00e9g\u00e8res qui ont besoin d&rsquo;un moyen rapide de passer des appels depuis un navigateur ou une application mobile, KrispCall couvre les bases\u00a0: <a href=\"https:\/\/www.cloudtalk.io\/virtual-local-phone-numbers\/\">num\u00e9ros locaux<\/a>, IVR, <a href=\"https:\/\/www.cloudtalk.io\/fr\/logiciel-denregistrement-du-centre-dappels\/\">enregistrement d&rsquo;appels<\/a> et un <a href=\"https:\/\/www.cloudtalk.io\/?page_id=296734\">num\u00e9roteur pr\u00e9dictif<\/a>. Cependant, \u00e0 mesure que les entreprises se d\u00e9veloppent, les utilisateurs signalent fr\u00e9quemment des retards d&rsquo;activation, des surprises de facturation et des lacunes dans les analyses&nbsp;avanc\u00e9es qui n&rsquo;apparaissent qu&rsquo;une fois le volume d&rsquo;appels augment\u00e9.<\/p>\n\n\n<div class=\"wp-block-cloudtalk-summary\"><div class=\"summary-block summary-block--sm\"><h3 id=\"quelles-sont-les-fonctionnalites-cles-de-krispcall\" class=\"wp-block-heading\">Quelles sont les fonctionnalit\u00e9s cl\u00e9s de KrispCall ?<\/h3>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Appels cloud et SMS<\/strong>                <\/div>\n                                                    <div class=\"list-block__content-sub\">\n                        Appels via navigateur, bureau et mobile (iOS et Android) avec prise en charge des SMS professionnels et des SMS en masse                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>R\u00e9sum\u00e9s d&rsquo;appels par IA<\/strong>                <\/div>\n                                                    <div class=\"list-block__content-sub\">\n                        Transcriptions, \u00e9l\u00e9ments d&rsquo;action et suggestions de r\u00e9ponses rapides pour les appels termin\u00e9s                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>IVR multi-niveaux <\/strong>                <\/div>\n                                                    <div class=\"list-block__content-sub\">\n                        Acheminez les appels entrants avec des arborescences t\u00e9l\u00e9phoniques, des heures d&rsquo;ouverture et des r\u00e8gles de basculement                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Num\u00e9ros dans plus de 100 pays<\/strong>                <\/div>\n                                                    <div class=\"list-block__content-sub\">\n                        Num\u00e9ros locaux, gratuits et mobiles, plus des options non-VoIP aux \u00c9tats-Unis pour les flux de travail OTP et 2FA                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Num\u00e9roteur pr\u00e9dictif<\/strong>                <\/div>\n                                                    <div class=\"list-block__content-sub\">\n                        Composition de listes sortantes avec d\u00e9p\u00f4ts de messagerie vocale et suivi de base du taux de connexion                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Plus de 100 int\u00e9grations CRM<\/strong>                <\/div>\n                                                    <div class=\"list-block__content-sub\">\n                        HubSpot, Pipedrive, Zoho, Zendesk, Salesforce (b\u00eata), Microsoft Teams, Zapier, et plus encore                    <\/div>\n                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div><\/div><\/div>\n\n\n<h2 id=\"ce-que-les-utilisateurs-disent-de-krispcall\" class=\"wp-block-heading\">Ce que les utilisateurs disent de KrispCall ?<\/h2>\n\n<p class=\"wp-block-paragraph\">Bas\u00e9 sur plus de 900 avis v\u00e9rifi\u00e9s de G2, Capterra et Trustpilot<\/p>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--pros wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude0a Ce que les utilisateurs appr\u00e9cient<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Configuration rapide et simple<\/strong>\u00a0\u2014 les \u00e9quipes obtiennent un num\u00e9ro activ\u00e9 et commencent \u00e0 appeler en quelques minutes                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Tableau de bord clair et intuitif<\/strong>\u00a0avec une bo\u00eete d&rsquo;appels unifi\u00e9e qui regroupe SMS, appels et messagerie vocale                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Support r\u00e9actif<\/strong>\u00a0pendant l&rsquo;int\u00e9gration                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Plan d&rsquo;entr\u00e9e de gamme abordable<\/strong>\u00a0(\u20ac12\/utilisateur) pour les petites \u00e9quipes et les freelances                 <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u00ab KrispCall a chang\u00e9 la donne pour notre flux de travail de communication. Le tableau de bord est super intuitif, facilitant la gestion de plusieurs num\u00e9ros, le suivi des appels et la collaboration avec l&rsquo;\u00e9quipe. \u00bb<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">Srushtidhar L.<\/div><div class=\"quote-block__position\">Agent vocal IA et Strat\u00e8ge en automatisation<\/div><\/div><\/div><a href=\"https:\/\/www.g2.com\/products\/krispcall\/reviews\/krispcall-review-12018421?target=blank&#038;rel=nofollow\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--cons wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude24 Ce que les utilisateurs n&#039;appr\u00e9cient pas<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Frais suppl\u00e9mentaires et facturation<\/strong>, en particulier pour les appels internationaux                 <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Activation et v\u00e9rification longues<\/strong> qui ont bloqu\u00e9 certains utilisateurs pendant des jours                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Analyses avanc\u00e9es limit\u00e9es<\/strong>\u00a0et personnalisation des rapports pour les \u00e9quipes d&rsquo;op\u00e9rations et d&rsquo;AQ                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>L&rsquo;application mobile<\/strong> offre moins de fonctionnalit\u00e9s que la version web, et pr\u00e9sente des probl\u00e8mes de latence et de stabilit\u00e9                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u00ab Frais cach\u00e9s, re-v\u00e9rification constante et aucune option pour supprimer des textes en masse. Les appels \u00e9taient r\u00e9guli\u00e8rement coup\u00e9s, et le portage du num\u00e9ro a pris 3 jours sans avertissement \u2013 j&rsquo;ai perdu des affaires \u00e0 cause de cela. Le support a essay\u00e9 d&rsquo;aider, mais le syst\u00e8me est d\u00e9fectueux \u00e0 la base. \u00bb<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">Gary F.<\/div><div class=\"quote-block__position\">Courtier, Immobilier<\/div><\/div><\/div><a href=\"https:\/\/www.capterra.com\/p\/266038\/KrispCall\/#SoftwareAdvice___6814768?target=blank&#038;rel=nofollow\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div style=\"--rcc-slides-per-view: 2\" class=\"wp-block-cloudtalk-review-card-carousel rcc--post-content\" data-display-mode=\"post-content\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">Que dit-on de KrispCall sur G2 ?<\/h2><p class=\"rcc__description\">D\u00e9couvrez ce que les vrais utilisateurs disent du produit KrispCall sur G2 \u2014 des avis honn\u00eates, des exp\u00e9riences r\u00e9elles et des retours d&rsquo;\u00e9quipes qui l&rsquo;ont utilis\u00e9.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/maxeno-b.webp\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"4.5 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star review-card__star--half\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><defs><linearGradient id=\"halfStar\"><stop offset=\"55%\" stop-color=\"#F59E0B\"\/><stop offset=\"55%\" stop-color=\"#F5F5F5\"\/><\/linearGradient><\/defs><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"url(#halfStar)\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u00ab Nous pouvons maintenant recevoir et passer des appels partout dans le monde. \u00bb<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Maxeno B.<\/span><span class=\"review-card__tag review-card__tag--blue\">Petite entreprise<\/span><\/div><p class=\"review-card__position\">Chef de projet<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/gaurav-g.webp\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"1.5 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star review-card__star--half\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><defs><linearGradient id=\"halfStar\"><stop offset=\"55%\" stop-color=\"#F59E0B\"\/><stop offset=\"55%\" stop-color=\"#F5F5F5\"\/><\/linearGradient><\/defs><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"url(#halfStar)\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u00ab Je pense que la tarification n&#039;est pas si bonne quand il s&#039;agit d&#039;un grand nombre d&#039;utilisateurs. \u00bb<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Gaurav G.<\/span><span class=\"review-card__tag review-card__tag--blue\">March\u00e9 interm\u00e9diaire<\/span><\/div><p class=\"review-card__position\">Chef de projet<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/ryan-t.jpg\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"2.5 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star review-card__star--half\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><defs><linearGradient id=\"halfStar\"><stop offset=\"55%\" stop-color=\"#F59E0B\"\/><stop offset=\"55%\" stop-color=\"#F5F5F5\"\/><\/linearGradient><\/defs><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"url(#halfStar)\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u00ab L&#039;int\u00e9gration avec Pipedrive n&#039;est pas g\u00e9niale et n\u00e9cessite beaucoup de travail. \u00bb<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Ryan T.<\/span><span class=\"review-card__tag review-card__tag--blue\">Petite entreprise<\/span><\/div><p class=\"review-card__position\">Responsable de compte<\/p><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"ci ci--sticky wp-block-cloudtalk-content-item\"><div class=\"ci__header\"><img decoding=\"async\" class=\"ci__icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/krispcall-logo.webp\" alt=\"\" width=\"32\" height=\"32\" loading=\"lazy\" \/><span class=\"ci__name\">KrispCall<\/span><\/div><div class=\"ci__items\"><div class=\"ci__item\"><span class=\"ci__label\">Fond\u00e9 en<\/span><span class=\"ci__value\">2020<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Taille de l&#039;\u00e9quipe<\/span><span class=\"ci__value\">51-200 employ\u00e9s<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Couverture<\/span><span class=\"ci__value\">Plus de 100 pays<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Note G2<\/span><span class=\"ci__value\">4.5\/5<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Prix de d\u00e9part<\/span><span class=\"ci__value\">\u20ac12\/utilisateur<\/span><\/div><\/div><\/div><\/div>\n<\/div>\n\n\n<div class=\"wp-block-cloudtalk-homepage-hero-section\"><div class=\"homepage-hero-section homepage-hero-section--has-top-border\"><div class=\"homepage-hero-section__content\"><div class=\"homepage-hero-section__tags\"><span class=\"homepage-hero-section__tag homepage-hero-section__tag--highlighted\"><img loading=\"lazy\" decoding=\"async\" class=\"homepage-hero-section__tag-icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"\" width=\"16\" height=\"16\" \/><span>2025 Winter Leader<\/span><\/span><\/div><div class=\"homepage-hero-section__headline\"><h2>Vous cherchez une alternative \u00e0 KrispCall ?<\/h2><\/div><div class=\"homepage-hero-section__description\"><p>D\u00e9couvrez pourquoi 5,500+ entreprises sont pass\u00e9es \u00e0 CloudTalk pour des analyses plus approfondies, des fonctionnalit\u00e9s bas\u00e9es sur l&rsquo;IA et une tarification transparente.<\/p><\/div><div class=\"homepage-hero-section__buttons\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" class=\"btn btn-regular btn-secondary\">Obtenir une d\u00e9mo<\/a><\/div><div class=\"homepage-hero-section__logo-carousel\"><div class=\"wp-block-cloudtalk-logo-carousel\"><\/div><\/div><div class=\"homepage-hero-section__image\"><img src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Product_Design.png\" alt=\"Hero image\" width=\"1920\" height=\"1296\" fetchpriority=\"high\" decoding=\"async\" data-no-lazy=\"1\" \/><div class=\"homepage-hero-section__video-blocks\"><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--1\"><div class=\"homepage-hero-section__video-text\">Ajouter des int\u00e9grations favorites<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Integracie_184x60.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--2\"><div class=\"homepage-hero-section__video-text\">Obtenir des num\u00e9ros locaux<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Numbers_184x89.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--3\"><div class=\"homepage-hero-section__video-text\">Ajouter des agents vocaux IA<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Video_184x109.mp4\" autoplay loop playsinline muted><\/video><\/div><\/div><\/div><div class=\"homepage-hero-section__feature-highlights\"><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"22\" viewBox=\"0 0 23 22\" fill=\"none\"><path d=\"M14.5 2.5V1M18.4393 3.56066L19.5 2.5M19.5103 7.5H21.0103M20.9506 12C20.4489 17.0533 16.1853 21 11 21C5.47715 21 1 16.5228 1 11C1 5.81465 4.94668 1.5511 10 1.04938M11 7H15V11M14.6197 7C12.2653 10.3276 8.38636 12.5 4 12.5C2.9971 12.5 2.02072 12.3864 1.08302 12.1715\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Mieux not\u00e9 sur G2<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Constamment tr\u00e8s bien not\u00e9 sur G2, CloudTalk aide les \u00e9quipes \u00e0 d\u00e9marrer plus rapidement, \u00e0 \u00e9viter la complexit\u00e9 et \u00e0 compter sur un syst\u00e8me t\u00e9l\u00e9phonique qui fonctionne comme pr\u00e9vu d\u00e8s le premier jour.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 16C12.866 16 16 12.866 16 9C16 5.13401 12.866 2 9 2C5.13401 2 2 5.13401 2 9C2 12.866 5.13401 16 9 16Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M15 22C18.866 22 22 18.866 22 15C22 11.134 18.866 8 15 8C11.134 8 8 11.134 8 15C8 18.866 11.134 22 15 22Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Plus de 100 int\u00e9grations<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Vos outils CRM, de support technique et de vente communiquent d\u00e9j\u00e0 entre eux. CloudTalk rejoint la conversation et la rend bien plus productive.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M2.68675 15.6451L4.59494 14.5435C4.6983 14.4839 4.8196 14.4631 4.9369 14.4851L8.6914 15.1878C8.99995 15.2455 9.28478 15.008 9.28338 14.6941L9.26876 11.4045C9.26836 11.3151 9.29193 11.2272 9.33701 11.15L11.2317 7.90621C11.3303 7.73739 11.3215 7.52658 11.2091 7.3666L8.01892 2.82568M19.0002 4.85905C13.5002 7.50004 16.5 11 17.5002 11.5C19.3773 12.4384 21.9876 12.5 21.9876 12.5C21.9958 12.3344 22 12.1677 22 12C22 6.47715 17.5228 2 12 2C6.47715 2 2 6.47715 2 12C2 17.5228 6.47715 22 12 22C12.1677 22 12.3344 21.9959 12.5 21.9877M16.7578 21.9398L13.591 13.591L21.9398 16.7578L18.2376 18.2376L16.7578 21.9398Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Couverture dans plus de 160 pays<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>De la porte d&rsquo;\u00e0 c\u00f4t\u00e9 \u00e0 l&rsquo;autre bout du monde, CloudTalk maintient vos appels clairs, locaux et pr\u00eats \u00e0 \u00e9voluer avec votre entreprise.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<section class=\"cs cs--bg-gradient-to-blue cs--layout-stacked wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">CloudTalk vs KrispCall : comparaison<\/h2><p class=\"cs__description\">D\u00e9couvrez comment CloudTalk offre des performances sup\u00e9rieures l\u00e0 o\u00f9 cela compte le plus<\/p><\/div><\/div><div class=\"cs__content\">\n<div class=\"wp-block-cloudtalk-content-section-column\"><div class=\"wp-block-cloudtalk-before-after-table\"><div class=\"bat__table\"><div class=\"bat__row bat__row--header\"><div class=\"bat__cell bat__cell--label\"><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__column-header\">KrispCall<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__column-header\">CloudTalk<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Pr\u00e9sence locale<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Couverture dans plus de 100 pays.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Num\u00e9ros locaux dans 160+ pays<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Analyses<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Personnalisation limit\u00e9e des rapports et absence d&#039;outils d&#039;analyse avanc\u00e9e.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Analyses par agent, par campagne et par appel, ainsi que l&#039;Intelligence Conversationnelle.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Activation et int\u00e9gration<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Processus de v\u00e9rification longs qui peuvent bloquer votre \u00e9quipe pendant des jours.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Mise en service en quelques heures, pas en jours. Configuration simple qui permet \u00e0 votre \u00e9quipe de passer des appels imm\u00e9diatement.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Tarification<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Frais suppl\u00e9mentaires et surprises de facturation, en particulier pour les appels internationaux.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Niveaux transparents sans \u00ab mauvaise surprise sur la facture \u00bb. Vous savez exactement ce que vous payez.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Fiabilit\u00e9<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Certains utilisateurs signalent des probl\u00e8mes de qualit\u00e9 d&#039;appel, de latence et de stabilit\u00e9.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Infrastructure multi-op\u00e9rateurs et haute fiabilit\u00e9 con\u00e7ue pour une disponibilit\u00e9 de 99,99 %.<\/span><\/div><\/div><\/div><div class=\"bat__slider\" aria-label=\"Comparison cards\"><div class=\"bat__slider-track\"><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Pr\u00e9sence locale<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>KrispCall:<\/strong> Couverture dans plus de 100 pays.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Num\u00e9ros locaux dans 160+ pays<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Analyses<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>KrispCall:<\/strong> Personnalisation limit\u00e9e des rapports et absence d&#039;outils d&#039;analyse avanc\u00e9e.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Analyses par agent, par campagne et par appel, ainsi que l&#039;Intelligence Conversationnelle.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Activation et int\u00e9gration<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>KrispCall:<\/strong> Processus de v\u00e9rification longs qui peuvent bloquer votre \u00e9quipe pendant des jours.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Mise en service en quelques heures, pas en jours. Configuration simple qui permet \u00e0 votre \u00e9quipe de passer des appels imm\u00e9diatement.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Tarification<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>KrispCall:<\/strong> Frais suppl\u00e9mentaires et surprises de facturation, en particulier pour les appels internationaux.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Niveaux transparents sans \u00ab mauvaise surprise sur la facture \u00bb. Vous savez exactement ce que vous payez.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Fiabilit\u00e9<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>KrispCall:<\/strong> Certains utilisateurs signalent des probl\u00e8mes de qualit\u00e9 d&#039;appel, de latence et de stabilit\u00e9.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Infrastructure multi-op\u00e9rateurs et haute fiabilit\u00e9 con\u00e7ue pour une disponibilit\u00e9 de 99,99 %.<\/span><\/div><\/div><\/div><div class=\"bat__slider-dots\" role=\"tablist\" aria-label=\"Slide navigation\"><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/section>\n\n<section class=\"cs cs--bg-white cs--layout-inline cs--has-top-border wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">Pourquoi choisir CloudTalk plut\u00f4t que KrispCall<\/h2><p class=\"cs__description\">D\u00e9couvrez comment CloudTalk offre des performances sup\u00e9rieures l\u00e0 o\u00f9 cela compte le plus<\/p><\/div><\/div><div class=\"cs__content\">\n<div class=\"wp-block-cloudtalk-content-section-column\"><div style=\"--fcg-cols: 3\" class=\"fcg wp-block-cloudtalk-feature-card-grid\"><div class=\"fcg__grid\"><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M12 12L7.72711 8.43926C7.09226 7.91022 6.77484 7.6457 6.54664 7.32144C6.34444 7.03413 6.19429 6.71354 6.10301 6.37428C6 5.99139 6 5.57819 6 4.7518V2M12 12L16.2729 8.43926C16.9077 7.91022 17.2252 7.6457 17.4534 7.32144C17.6556 7.03413 17.8057 6.71354 17.897 6.37428C18 5.99139 18 5.57819 18 4.7518V2M12 12L7.72711 15.5607C7.09226 16.0898 6.77484 16.3543 6.54664 16.6786C6.34444 16.9659 6.19429 17.2865 6.10301 17.6257C6 18.0086 6 18.4218 6 19.2482V22M12 12L16.2729 15.5607C16.9077 16.0898 17.2252 16.3543 17.4534 16.6786C17.6556 16.9659 17.8057 17.2865 17.897 17.6257C18 18.0086 18 18.4218 18 19.2482V22M4 2H20M4 22H20\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Agents vocaux IA disponibles 24h\/24 et 7j\/7<\/h3><p class=\"fc__desc\">D\u00e9ployez des <a href=\"https:\/\/www.cloudtalk.io\/fr\/agents-vocaux-ia\/\">agents vocaux IA<\/a> qui g\u00e8rent les appels entrants 24h\/24 et 7j\/7 : ils qualifient les prospects, r\u00e9pondent aux FAQ, collectent des informations et les acheminent vers la bonne \u00e9quipe lorsqu&rsquo;une intervention humaine est n\u00e9cessaire.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6.09436 11.2288C6.03221 10.8282 5.99996 10.4179 5.99996 10C5.99996 5.58172 9.60525 2 14.0526 2C18.4999 2 22.1052 5.58172 22.1052 10C22.1052 10.9981 21.9213 11.9535 21.5852 12.8345C21.5154 13.0175 21.4804 13.109 21.4646 13.1804C21.4489 13.2512 21.4428 13.301 21.4411 13.3735C21.4394 13.4466 21.4493 13.5272 21.4692 13.6883L21.8717 16.9585C21.9153 17.3125 21.9371 17.4895 21.8782 17.6182C21.8266 17.731 21.735 17.8205 21.6211 17.8695C21.4911 17.9254 21.3146 17.8995 20.9617 17.8478L17.7765 17.3809C17.6101 17.3565 17.527 17.3443 17.4512 17.3448C17.3763 17.3452 17.3245 17.3507 17.2511 17.3661C17.177 17.3817 17.0823 17.4172 16.893 17.4881C16.0097 17.819 15.0524 18 14.0526 18C13.6344 18 13.2237 17.9683 12.8227 17.9073M7.63158 22C10.5965 22 13 19.5376 13 16.5C13 13.4624 10.5965 11 7.63158 11C4.66668 11 2.26316 13.4624 2.26316 16.5C2.26316 17.1106 2.36028 17.6979 2.53955 18.2467C2.61533 18.4787 2.65322 18.5947 2.66566 18.6739C2.67864 18.7567 2.68091 18.8031 2.67608 18.8867C2.67145 18.9668 2.65141 19.0573 2.61134 19.2383L2 22L4.9948 21.591C5.15827 21.5687 5.24 21.5575 5.31137 21.558C5.38652 21.5585 5.42641 21.5626 5.50011 21.5773C5.5701 21.5912 5.67416 21.6279 5.88227 21.7014C6.43059 21.8949 7.01911 22 7.63158 22Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Composeur IA pour plus de 80 conversations<\/h3><p class=\"fc__desc\">Le <a href=\"https:\/\/www.cloudtalk.io\/?page_id=225716\">composeur IA<\/a> de CloudTalk permet \u00e0 votre \u00e9quipe d&rsquo;appels sortants de parcourir automatiquement les listes d&rsquo;appels, en ignorant les messageries vocales et en connectant les agents uniquement lorsqu&rsquo;une personne r\u00e9elle r\u00e9pond.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M14.0497 6C15.0264 6.19057 15.924 6.66826 16.6277 7.37194C17.3314 8.07561 17.8091 8.97326 17.9997 9.95M14.0497 2C16.0789 2.22544 17.9713 3.13417 19.4159 4.57701C20.8606 6.01984 21.7717 7.91101 21.9997 9.94M10.2266 13.8631C9.02506 12.6615 8.07627 11.3028 7.38028 9.85323C7.32041 9.72854 7.29048 9.66619 7.26748 9.5873C7.18576 9.30695 7.24446 8.96269 7.41447 8.72526C7.46231 8.65845 7.51947 8.60129 7.63378 8.48698C7.98338 8.13737 8.15819 7.96257 8.27247 7.78679C8.70347 7.1239 8.70347 6.26932 8.27247 5.60643C8.15819 5.43065 7.98338 5.25585 7.63378 4.90624L7.43891 4.71137C6.90747 4.17993 6.64174 3.91421 6.35636 3.76987C5.7888 3.4828 5.11854 3.4828 4.55098 3.76987C4.2656 3.91421 3.99987 4.17993 3.46843 4.71137L3.3108 4.86901C2.78117 5.39863 2.51636 5.66344 2.31411 6.02348C2.08969 6.42298 1.92833 7.04347 1.9297 7.5017C1.93092 7.91464 2.01103 8.19687 2.17124 8.76131C3.03221 11.7947 4.65668 14.6571 7.04466 17.045C9.43264 19.433 12.295 21.0575 15.3284 21.9185C15.8928 22.0787 16.1751 22.1588 16.588 22.16C17.0462 22.1614 17.6667 22 18.0662 21.7756C18.4263 21.5733 18.6911 21.3085 19.2207 20.7789L19.3783 20.6213C19.9098 20.0898 20.1755 19.8241 20.3198 19.5387C20.6069 18.9712 20.6069 18.3009 20.3198 17.7333C20.1755 17.448 19.9098 17.1822 19.3783 16.6508L19.1835 16.4559C18.8339 16.1063 18.6591 15.9315 18.4833 15.8172C17.8204 15.3862 16.9658 15.3862 16.3029 15.8172C16.1271 15.9315 15.9523 16.1063 15.6027 16.4559C15.4884 16.5702 15.4313 16.6274 15.3644 16.6752C15.127 16.8453 14.7828 16.904 14.5024 16.8222C14.4235 16.7992 14.3612 16.7693 14.2365 16.7094C12.7869 16.0134 11.4282 15.0646 10.2266 13.8631Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Analyse IA sur 100 % de vos appels<\/h3><p class=\"fc__desc\">En plus de transcrire, de r\u00e9sumer et de taguer chaque appel, l&rsquo; <a href=\"https:\/\/www.cloudtalk.io\/fr\/conversation-intelligente-alimentee-par-lia\/\">Intelligence Artificielle Conversationnelle<\/a> analyse le sentiment et \u00e9value les performances en arri\u00e8re-plan, en transmettant les donn\u00e9es directement \u00e0 votre CRM.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 9V6C9 4.34315 7.65685 3 6 3C4.34315 3 3 4.34315 3 6C3 7.65685 4.34315 9 6 9H9ZM9 9V15M9 9H15M9 15V18C9 19.6569 7.65685 21 6 21C4.34315 21 3 19.6569 3 18C3 16.3431 4.34315 15 6 15H9ZM9 15H15M15 15H18C19.6569 15 21 16.3431 21 18C21 19.6569 19.6569 21 18 21C16.3431 21 15 19.6569 15 18V15ZM15 15V9M15 9V6C15 4.34315 16.3431 3 18 3C19.6569 3 21 4.34315 21 6C21 7.65685 19.6569 9 18 9H15Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Flux d&rsquo;appels haute performance en quelques secondes<\/h3><p class=\"fc__desc\">Cr\u00e9ez des routages avec un <a href=\"https:\/\/www.cloudtalk.io\/fr\/concepteur-de-flux-dappels\/\">concepteur de flux d&rsquo;appels<\/a> par glisser-d\u00e9poser qui connecte plus de 20 conditions, telles que la logique bas\u00e9e sur les comp\u00e9tences et la priorit\u00e9 VIP. Sans limites, vous pouvez faire \u00e9voluer votre logique et vous adapter \u00e0 tout pic de trafic en quelques minutes.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M2 12H22M2 12C2 17.5228 6.47715 22 12 22M2 12C2 6.47715 6.47715 2 12 2M22 12C22 17.5228 17.5228 22 12 22M22 12C22 6.47715 17.5228 2 12 2M12 2C14.5013 4.73835 15.9228 8.29203 16 12C15.9228 15.708 14.5013 19.2616 12 22M12 2C9.49872 4.73835 8.07725 8.29203 8 12C8.07725 15.708 9.49872 19.2616 12 22\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Num\u00e9ros internationaux avec r\u00e9putation int\u00e9gr\u00e9e<\/h3><p class=\"fc__desc\">Acc\u00e9dez \u00e0 des <a href=\"https:\/\/www.cloudtalk.io\/fr\/numeros-de-telephone-internationaux-pour-votre-centre-dappels\/\">num\u00e9ros internationaux<\/a> dans 160+ pays, avec une rotation automatis\u00e9e qui emp\u00eache le marquage comme spam sans aucune gestion manuelle requise.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 17.5H3.5M6.5 12H2M9 6.5H4M17 3L10.4036 12.235C10.1116 12.6438 9.96562 12.8481 9.97194 13.0185C9.97744 13.1669 10.0486 13.3051 10.1661 13.3958C10.3011 13.5 10.5522 13.5 11.0546 13.5H16L15 21L21.5964 11.765C21.8884 11.3562 22.0344 11.1519 22.0281 10.9815C22.0226 10.8331 21.9514 10.6949 21.8339 10.6042C21.6989 10.5 21.4478 10.5 20.9454 10.5H16L17 3Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Toute votre \u00e9quipe op\u00e9rationnelle en une journ\u00e9e<\/h3><p class=\"fc__desc\">Soyez op\u00e9rationnel en une apr\u00e8s-midi gr\u00e2ce \u00e0 une<a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/comment-mettre-en-place-un-systeme-voip-en-7-etapes-simples\/\"> configuration rapide, simple et pr\u00eate \u00e0 l&#8217;emploi.<\/a> Vos int\u00e9grations CRM et vos flux d&rsquo;appels sont configur\u00e9s en quelques heures, mettant toute votre \u00e9quipe en action en une seule journ\u00e9e.<\/p><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/section>\n\n<div style=\"--rcc-slides-per-view: 2\" class=\"wp-block-cloudtalk-review-card-carousel rcc--has-top-border\" data-display-mode=\"section\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">Entreprises qui ont choisi CloudTalk<\/h2><p class=\"rcc__description\">De vrais r\u00e9sultats d&rsquo;entreprises qui ont fait le pas et n&rsquo;ont jamais regrett\u00e9.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u00ab Sur l&rsquo;ancienne plateforme, il n&rsquo;y avait pas de cr\u00e9ation automatique de tickets. Nous devions v\u00e9rifier manuellement les journaux pour voir quels appels avaient \u00e9t\u00e9 manqu\u00e9s et s&rsquo;ils avaient \u00e9t\u00e9 suivis. \u00bb<br><br>\u00ab Une fois pass\u00e9s \u00e0 CloudTalk, nos appels manqu\u00e9s ont diminu\u00e9 de 23 %. Ce n&rsquo;est pas qu&rsquo;un chiffre ; ce sont des clients avec lesquels nous pouvons nous connecter avant qu&rsquo;il ne soit trop tard. \u00bb<br><\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Ayif Amrullah<\/cite><p class=\"social-proof-block__position\">Responsable des op\u00e9rations fournisseurs chez Aspire<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">23 %<\/span><span class=\"social-proof-block__statistic-description\">Baisse des appels manqu\u00e9s<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">50 %<\/span><span class=\"social-proof-block__statistic-description\">QA plus rapide gr\u00e2ce \u00e0 l&#039;analyse<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/aspire-logo-dark.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/aspire\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u00ab Nous n&rsquo;avions pas de donn\u00e9es fiables. Les rapports ne correspondaient pas, les appels n&rsquo;\u00e9taient pas correctement enregistr\u00e9s, et m\u00eame les \u00e9carts de facturation devenaient un probl\u00e8me r\u00e9current. \u00bb<br><br>\u00ab Avec CloudTalk, nous avons enfin de la visibilit\u00e9. Nous pouvons voir quelles \u00e9quipes g\u00e8rent les appels et si ce sont les bonnes pour le travail. Cela nous permet de r\u00e9\u00e9quilibrer les charges de travail. \u00bb<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Ana Pestana<\/cite><p class=\"social-proof-block__position\">Coordinatrice de l&#039;exp\u00e9rience client chez Alura<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">100 %<\/span><span class=\"social-proof-block__statistic-description\">Baisse des plaintes quotidiennes<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">Fluide<\/span><span class=\"social-proof-block__statistic-description\">Int\u00e9grations avec Helpdesk et Freshdesk<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/alura.png\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/alura\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u00ab Nous avions beaucoup de probl\u00e8mes de contactabilit\u00e9 et pour joindre nos prospects. L&rsquo;examen des appels n\u00e9cessitait d&rsquo;\u00e9couter manuellement des enregistrements complets, ce qui \u00e9tait tr\u00e8s chronophage. \u00bb<br><br>\u00ab L&rsquo;un des plus grands succ\u00e8s a \u00e9t\u00e9 la capacit\u00e9 d&rsquo;analyser les appels d&rsquo;\u00e9quipe et d&rsquo;identifier les mod\u00e8les et les domaines d&rsquo;am\u00e9lioration. Maintenant, nous avons un taux de contact sup\u00e9rieur d&rsquo;environ 30 %. \u00bb<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Marianela Santander<\/cite><p class=\"social-proof-block__position\">Chef d&#039;\u00e9quipe SDR chez TripleTen LATAM<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">30 %<\/span><span class=\"social-proof-block__statistic-description\">Augmentation du taux de contact<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">33 %<\/span><span class=\"social-proof-block__statistic-description\">Augmentation du nombre de r\u00e9unions mensuelles r\u00e9serv\u00e9es<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/TripleTen-logo.png\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/tripleten-latam\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-faq wp-block-cloudtalk-faq--white wp-block-cloudtalk-faq--has-top-border wp-block-cloudtalk-faq-v2\" data-display-mode=\"section\"><div class=\"faq-block\"><div class=\"faq-block__header\"><h2 class=\"faq-block__title\">Frequently Asked Questions<\/h2><\/div><div class=\"faq-block__items\"><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-7\"><h3 class=\"faq-item__question-text\">KrispCall est-il fiable ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-7\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">Oui, KrispCall est un syst\u00e8me t\u00e9l\u00e9phonique professionnel l\u00e9gitime bas\u00e9 sur le cloud, avec plus de 900 avis v\u00e9rifi\u00e9s sur des plateformes telles que <a href=\"https:\/\/www.g2.com\/products\/krispcall\/reviews?target=blank&#038;rel=nofollow\" target=\"_blank\" rel=\"noopener\">G2<\/a>, Capterra et Trustpilot.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-8\"><h3 class=\"faq-item__question-text\">Combien co\u00fbte KrispCall ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-8\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">Le forfait Essentiel de KrispCall d\u00e9bute \u00e0 \u20ac12\/utilisateur par mois, tandis que le forfait Standard commence \u00e0 \u20ac32\/utilisateur par mois et le forfait Entreprise est bas\u00e9 sur devis. Cependant, les utilisateurs potentiels doivent \u00eatre conscients que certains clients existants ont signal\u00e9 des surprises de facturation et des frais suppl\u00e9mentaires.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-9\"><h3 class=\"faq-item__question-text\">Quel est le taux de satisfaction client de KrispCall ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-9\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">KrispCall a une note de 4,5\/5 bas\u00e9e sur plus de 350 avis v\u00e9rifi\u00e9s sur G2. Il a \u00e9galement une note de 4,1 sur Trustpilot et de 3,8 sur Capterra. Les utilisateurs appr\u00e9cient g\u00e9n\u00e9ralement sa configuration facile et son tableau de bord \u00e9pur\u00e9, mais les plaintes courantes incluent des <a href=\"https:\/\/www.cloudtalk.io\/fr\/logiciel-de-centre-dappels-avec-statistiques\/\">analyses<\/a> limit\u00e9es, des probl\u00e8mes avec l&rsquo;application mobile et un support lent lors de probl\u00e8mes techniques.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-10\"><h3 class=\"faq-item__question-text\">Comment fonctionne KrispCall ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-10\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">KrispCall est une plateforme de communication bas\u00e9e sur le cloud qui permet aux \u00e9quipes de g\u00e9rer les appels, les <a href=\"https:\/\/www.cloudtalk.io\/fr\/messages-sms\/\">SMS<\/a> et les messageries vocales depuis un navigateur ou une application mobile. Elle inclut une bo\u00eete d&rsquo;appels unifi\u00e9e et s&rsquo;int\u00e8gre avec des CRM comme HubSpot, <a href=\"https:\/\/www.cloudtalk.io\/fr\/n-1-des-systemes-telephoniques-pour-les-equipes-de-vente-pipedrive\/\">Pipedrive<\/a> et Zendesk pour synchroniser automatiquement les donn\u00e9es.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-11\"><h3 class=\"faq-item__question-text\">\u00c0 qui s&rsquo;adresse KrispCall ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-11\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">KrispCall est principalement con\u00e7u pour les petites et moyennes \u00e9quipes de vente et de support qui ont besoin d&rsquo;une solution simple pour commencer \u00e0 passer des appels depuis un navigateur ou un t\u00e9l\u00e9phone. C&rsquo;est une option adapt\u00e9e aux entreprises qui privil\u00e9gient la rapidit\u00e9 de configuration et l&rsquo;abordabilit\u00e9 pour les besoins de base en VoIP et SMS.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-12\"><h3 class=\"faq-item__question-text\">Devrais-je envisager une alternative \u00e0 KrispCall ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-12\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">Si votre entreprise est en croissance ou a besoin de fonctionnalit\u00e9s plus avanc\u00e9es, vous pourriez envisager des alternatives comme <a href=\"https:\/\/www.cloudtalk.io\/\">CloudTalk<\/a> pour des analyses plus approfondies, des outils d&rsquo;IA avanc\u00e9s (tels que la notation des appels et les composeurs intelligents), des options de routage d&rsquo;appels plus flexibles et une fiabilit\u00e9 mondiale accrue pour les appels \u00e0 grand volume.<\/p><\/div><\/div><\/div><\/div><div class=\"faq-block__cta\"><div class=\"faq-block__cta-image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/Avatar-group.png\" alt=\"\" \/><\/div><div class=\"faq-block__cta-content\"><h3 class=\"faq-block__cta-title\">Vous avez encore des questions ?<\/h3><p class=\"faq-block__cta-description\">Vous ne trouvez pas la r\u00e9ponse que vous cherchez ? N&rsquo;h\u00e9sitez pas \u00e0 discuter avec notre \u00e9quipe amicale.<\/p><div class=\"faq-block__cta-button\"><a href=\"https:\/\/www.cloudtalk.io\/demo-b\/\" class=\"btn btn-primary\">Nous contacter<\/a><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"demo-ab-block--section wp-block-cloudtalk-demo-ab\"><div class=\"demo-ab-block\"><div class=\"demo-ab-block__hero\"><div class=\"demo-ab-block__hero-content\"><h2 class=\"demo-ab-block__heading\">Pr\u00eat \u00e0 d\u00e9couvrir une qualit\u00e9 d&rsquo;appel sup\u00e9rieure ?<\/h2><p class=\"demo-ab-block__hero-paragraph\">Rejoignez plus de 4 000 entreprises qui font confiance \u00e0 CloudTalk pour leurs appels de vente et de support. D\u00e9couvrez pourquoi CloudTalk offre de meilleurs r\u00e9sultats que KrispCall.<\/p><div class=\"demo-ab-block__list-wrapper\"><\/div><\/div><\/div><div class=\"demo-ab-block__form-section\"><div class=\"demo-ab-block__form-wrap\"><div class=\"demo-ab-block__form-content demo-form\">\n<div class=\"ct-demo-form\">\n<!--[if lte IE 8]>\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2-legacy.js\"><\/script>\n<![endif]-->\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2.js\"><\/script>\n<script>\n\nlet searchParams = new URLSearchParams(window.location.search);\nsearchParams.has('filled_email');\nlet emailVal = searchParams.get('filled_email');\n\nhbspt.forms.create({\n\tregion: \"na1\",\n\tportalId: \"6195055\",\n\tformId: \"209cca80-551b-4b65-ae93-766d7218210e\",\n    onFormReady: function($form) {\n        $form.attr(\"data-default-form-id\", \"866072\");\n        if(emailVal) {\n            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