{"id":330750,"date":"2026-05-05T10:37:30","date_gmt":"2026-05-05T08:37:30","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/?page_id=330750"},"modified":"2026-05-05T10:37:33","modified_gmt":"2026-05-05T08:37:33","slug":"convoso","status":"publish","type":"page","link":"https:\/\/www.cloudtalk.io\/fr\/avis-systeme-telephonique\/convoso\/","title":{"rendered":"Avis sur Convoso : Fonctionnalit\u00e9s, tarifs &amp; retours utilisateurs"},"content":{"rendered":"<div class=\"wp-block-cloudtalk-under-navigation-social-proof\"><div class=\"under-navigation-social-proof-block\"><div class=\"under-navigation-social-proof-block__cards\"><div class=\"under-navigation-social-proof-block__cards-track\"><div class=\"under-navigation-social-proof-block__card\" data-half-star=\"true\"><div class=\"under-navigation-social-proof-block__card-header\"><div class=\"under-navigation-social-proof-block__card-logos\"><div class=\"under-navigation-social-proof-block__card-logo\"><img decoding=\"async\" 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class=\"under-navigation-social-proof-block__card-logos\"><div class=\"under-navigation-social-proof-block__card-logo\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/01\/trustpilot.svg\" alt=\"Trustpilot\" class=\"under-navigation-social-proof-block__card-logo-image\" \/><\/div><\/div><div class=\"under-navigation-social-proof-block__card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_1_0)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 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fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_0)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_0\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g 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clip-path=\"url(#clip0_social_proof_2_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"under-navigation-social-proof-block__card-content\"><p class=\"under-navigation-social-proof-block__card-number\">4,000+&nbsp;<\/p><p class=\"under-navigation-social-proof-block__card-label\">Clients<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-seo-hero\"><div class=\"sh\"><h1 class=\"sh__title\">Avis Convoso 2026 :<br>Fonctionnalit\u00e9s, tarifs et avis des utilisateurs<\/h1><p class=\"sh__description\">Vous explorez Convoso ? D\u00e9couvrez ce que les vrais utilisateurs disent de la qualit\u00e9 d&rsquo;appel, des fonctionnalit\u00e9s et du support \u2013 et voyez comment CloudTalk se compare.<\/p><div class=\"sh__buttons wp-block-buttons\"><div class=\"wp-block-button btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" class=\"wp-block-button__link wp-element-button\">Obtenir une d\u00e9mo CloudTalk<\/a><\/div><div class=\"wp-block-button btn-ghost btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/apercu-des-alternatives\/\" class=\"wp-block-button__link wp-element-button\">D\u00e9couvrir les alternatives \u2192<\/a><\/div><\/div><\/div><\/div>\n\n\n<div class=\"wp-block-cloudtalk-row\" style=\"--column-widths:minmax(0, 280px) minmax(660px, 1fr) minmax(0, 280px);--mobile-order-1:2;--mobile-order-2:3;--mobile-order-3:1\">\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"wp-block-cloudtalk-table-of-contents\" data-level-depth=\"3\" data-total-items=\"3\"><div class=\"toc__heading\">Table of contents<\/div><div class=\"toc__list\"><div class=\"toc__item level-2\"><a href=\"#quest-ce-que-convoso\">Qu&#039;est-ce que Convoso ?<\/a><\/div><div class=\"toc__item level-3\"><a href=\"#quelles-sont-les-principales-fonctionnalites-de-convoso\">Quelles sont les principales fonctionnalit\u00e9s de Convoso ?<\/a><\/div><div class=\"toc__item level-2\"><a href=\"#ce-que-les-utilisateurs-disent-de-convoso\">Ce que les utilisateurs disent de Convoso ?<\/a><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><h2 id=\"quest-ce-que-convoso\" class=\"wp-block-heading\">Qu&rsquo;est-ce que Convoso ?<\/h2>\n\n<p class=\"wp-block-paragraph\">Convoso est une <strong>plateforme de centre de contact sortant bas\u00e9e aux \u00c9tats-Unis<\/strong> con\u00e7ue pour les \u00e9quipes de vente et de g\u00e9n\u00e9ration de leads \u00e0 volume \u00e9lev\u00e9. Fond\u00e9e en 2006 \u00e0 Los Angeles (initialement sous le nom de SafeSoft Solutions), la soci\u00e9t\u00e9 est surtout connue pour son composeur pr\u00e9dictif, sa d\u00e9tection de messagerie vocale et sa gestion de la r\u00e9putation de l&rsquo;identification de l&rsquo;appelant \u2014 le tout con\u00e7u pour les campagnes sortantes g\u00e9rant des milliers d&rsquo;appels par agent et par jour.<\/p>\n\n<p class=\"wp-block-paragraph\">La plateforme se positionne comme le <strong>composeur sortant de r\u00e9f\u00e9rence<\/strong> pour des secteurs comme l&rsquo;assurance, l&rsquo;\u00e9nergie solaire, les services financiers, les BPO et les services \u00e0 domicile \u2014 des march\u00e9s o\u00f9 la conformit\u00e9 TCPA et la sant\u00e9 de l&rsquo;identification de l&rsquo;appelant sont cruciales. Les produits phares de Convoso incluent le moteur de num\u00e9rotation DX5, l&rsquo;IA conversationnelle Voso.ai et Convoso Ignite pour la gestion dynamique des DID.<\/p>\n\n<p class=\"wp-block-paragraph\">Pour les grandes op\u00e9rations sortantes bas\u00e9es aux \u00c9tats-Unis avec plus de 20 agents et une volont\u00e9 d&rsquo;investir dans un d\u00e9ploiement sur plusieurs mois, Convoso offre une puissance de num\u00e9rotation s\u00e9rieuse.<\/p>\n\n<p class=\"wp-block-paragraph\">Cependant, les petites \u00e9quipes, les op\u00e9rations ax\u00e9es sur les appels entrants, et toute entreprise n\u00e9cessitant une couverture mondiale ou des tarifs transparents le trouvent souvent surdimensionn\u00e9 \u2014 et trop cher \u2014 par rapport \u00e0 leurs besoins r\u00e9els.<\/p>\n\n\n<div class=\"wp-block-cloudtalk-summary\"><div class=\"summary-block summary-block--sm\"><h3 id=\"quelles-sont-les-principales-fonctionnalites-de-convoso\" class=\"wp-block-heading\">Quelles sont les principales fonctionnalit\u00e9s de Convoso ?<\/h3>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Modes de num\u00e9rotation pr\u00e9dictif, puissant, pr\u00e9visualisation et progressif (moteur de num\u00e9rotation DX5)                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    D\u00e9tection de messagerie vocale avec une pr\u00e9cision revendiqu\u00e9e de 97 % pour ignorer automatiquement les lignes inactives                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Convoso Ignite \u2014 gestion de la r\u00e9putation de l&rsquo;identification de l&rsquo;appelant et rotation dynamique des DID                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Agents IA conversationnels Voso.ai pour la qualification de leads et la r\u00e9activation de leads anciens                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Outils de conformit\u00e9 StateTracker pour Mini-TCPA, nettoyage RND et STIR\/SHAKEN                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Scripting dynamique, routage bas\u00e9 sur les comp\u00e9tences et rapports de campagne en temps r\u00e9el                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div><\/div><\/div>\n\n\n<h2 id=\"ce-que-les-utilisateurs-disent-de-convoso\" class=\"wp-block-heading\">Ce que les utilisateurs disent de Convoso ?<\/h2>\n\n<p class=\"wp-block-paragraph\">Bas\u00e9 sur plus de 700 avis v\u00e9rifi\u00e9s de G2, Capterra, GetApp et Trustpilot.<\/p>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--pros wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude0a Ce que les utilisateurs adorent<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Le composeur pr\u00e9dictif est rapide et puissant \u2014 les agents restent sur des conversations en direct et \u00e9vitent les temps morts                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    La d\u00e9tection de messagerie vocale pr\u00e9cise \u00e0 97 % r\u00e9duit r\u00e9ellement les appels perdus dans les campagnes \u00e0 volume \u00e9lev\u00e9                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Convoso Ignite et ClearCallerID aident \u00e0 prot\u00e9ger les num\u00e9ros contre les signalements \u00ab Spam potentiel \u00bb                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Support client pratique et responsables de succ\u00e8s d\u00e9di\u00e9s pendant l&rsquo;int\u00e9gration                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Les rapports granulaires en temps r\u00e9el permettent aux \u00e9quipes op\u00e9rationnelles d&rsquo;identifier les goulots d&rsquo;\u00e9tranglement et d&rsquo;ajuster les campagnes \u00e0 la vol\u00e9e                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">La rapidit\u00e9 et l&rsquo;efficacit\u00e9 du composeur sont nos plus grands atouts. Il fait un excellent travail de filtrage des appels improductifs, garantissant que nos agents passent plus de temps \u00e0 parler \u00e0 de vrais prospects.<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">Sam D.<\/div><div class=\"quote-block__position\">Analyste de donn\u00e9es, march\u00e9 interm\u00e9diaire<\/div><\/div><\/div><a href=\"https:\/\/www.g2.com\/products\/convoso\/reviews\/convoso-review-12366223\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--cons wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude24 Ce que les utilisateurs d\u00e9testent<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Les tarifs ne sont pas publi\u00e9s \u2014 chaque forfait est personnalis\u00e9, avec des rapports faisant \u00e9tat d&rsquo;un prix de base d&rsquo;environ ~\u20ac90\/utilisateur\/mois avant les modules compl\u00e9mentaires                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Le mod\u00e8le de tarification par fonctionnalit\u00e9 signifie que les co\u00fbts augmentent rapidement \u00e0 mesure que vous ajoutez des agents ou d\u00e9bloquez des fonctionnalit\u00e9s avanc\u00e9es                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Temps d&rsquo;impl\u00e9mentation moyen d&rsquo;environ 2 mois, beaucoup plus lent que les syst\u00e8mes t\u00e9l\u00e9phoniques cloud modernes                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Courbe d&rsquo;apprentissage abrupte \u2014 plusieurs \u00e9valuateurs citent la plateforme comme \u00ab \u00e9crasante \u00bb pour les nouveaux utilisateurs                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Des rapports font \u00e9tat d&rsquo;agents d\u00e9connect\u00e9s de mani\u00e8re inattendue en plein appel et de connexions interrompues pendant les heures de pointe                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Con\u00e7u presque enti\u00e8rement pour les appels sortants aux \u00c9tats-Unis \u2014 capacit\u00e9s entrantes limit\u00e9es et aucune v\u00e9ritable pr\u00e9sence mondiale                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Le nombre minimum de postes (souvent plus de 20 agents) le rend inaccessible aux petites et moyennes \u00e9quipes                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">J&rsquo;ai trouv\u00e9 frustrant que le logiciel m&rsquo;oblige \u00e0 utiliser des crit\u00e8res de recherche non conventionnels et inhabituels lorsque j&rsquo;essayais de trouver des informations sp\u00e9cifiques, telles que les heures et les dur\u00e9es d&rsquo;appel.<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">David L.<\/div><div class=\"quote-block__position\">Responsable de campagne senior, march\u00e9 interm\u00e9diaire<\/div><\/div><\/div><a href=\"https:\/\/www.g2.com\/products\/convoso\/reviews\/convoso-review-12123157\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div style=\"--rcc-slides-per-view: 2\" class=\"wp-block-cloudtalk-review-card-carousel rcc--post-content\" data-display-mode=\"post-content\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">Ce que les gens disent de Convoso sur G2<\/h2><p class=\"rcc__description\">D\u00e9couvrez ce que les vrais utilisateurs disent du produit Convoso sur G2 \u2014 des avis honn\u00eates, des exp\u00e9riences r\u00e9elles et des retours d&rsquo;\u00e9quipes qui l&rsquo;ont utilis\u00e9.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/G2.svg\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"3 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> Convoso est tr\u00e8s facile \u00e0 apprendre pour les d\u00e9butants et tr\u00e8s facile \u00e0 naviguer. Les techniciens sont \u00e9galement tr\u00e8s rapides pour r\u00e9soudre tout probl\u00e8me affectant les appels. Convoso a tendance \u00e0 bugger ou \u00e0 ralentir assez souvent.<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Utilisateur v\u00e9rifi\u00e9<\/span><span class=\"review-card__tag review-card__tag--gray\">March\u00e9 interm\u00e9diaire<\/span><span class=\"review-card__tag review-card__tag--blue\">Assurance<\/span><\/div><p class=\"review-card__company\">Assurance<\/p><p class=\"review-card__position\">March\u00e9 interm\u00e9diaire<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/02\/G2_Logo.svg\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"2.5 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star review-card__star--half\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><defs><linearGradient id=\"halfStar\"><stop offset=\"55%\" stop-color=\"#F59E0B\"\/><stop offset=\"55%\" stop-color=\"#F5F5F5\"\/><\/linearGradient><\/defs><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"url(#halfStar)\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> Il y a pas mal de bugs qui surviennent lors de l&#039;utilisation normale de Convoso, ce n&#039;est pas constant mais les appels ont tendance \u00e0 \u00eatre plus souvent interrompus que d&#039;autres alternatives et certaines interfaces pourraient \u00eatre am\u00e9lior\u00e9es.<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Shawn M.<\/span><span class=\"review-card__tag review-card__tag--gray\">March\u00e9 interm\u00e9diaire<\/span><\/div><p class=\"review-card__company\">Utilisateur v\u00e9rifi\u00e9<\/p><p class=\"review-card__position\">March\u00e9 interm\u00e9diaire<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/02\/G2_Logo.svg\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"2.5 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star review-card__star--half\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><defs><linearGradient id=\"halfStar\"><stop offset=\"55%\" stop-color=\"#F59E0B\"\/><stop offset=\"55%\" stop-color=\"#F5F5F5\"\/><\/linearGradient><\/defs><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"url(#halfStar)\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> Les appels sont clairs et pr\u00e9cis. Les fois o\u00f9 j&#039;ai eu des probl\u00e8mes \u00e0 entendre quelqu&#039;un, c&#039;\u00e9tait d\u00fb \u00e0 la partie appelante.<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Taylor P.<\/span><span class=\"review-card__tag review-card__tag--gray\">March\u00e9 interm\u00e9diaire<\/span><span class=\"review-card__tag review-card__tag--blue\">Assurance<\/span><\/div><p class=\"review-card__company\">Agent d&#039;assurance<\/p><p class=\"review-card__position\">March\u00e9 interm\u00e9diaire<\/p><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"ci ci--sticky wp-block-cloudtalk-content-item\"><div class=\"ci__header\"><img decoding=\"async\" class=\"ci__icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/convoso-logo.jpg\" alt=\"Avaya reviews \" width=\"32\" height=\"32\" loading=\"lazy\" \/><span class=\"ci__name\">Convoso<\/span><\/div><div class=\"ci__items\"><div class=\"ci__item\"><span class=\"ci__label\">Fond\u00e9e en<\/span><span class=\"ci__value\">2006<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Taille de l&#039;\u00e9quipe<\/span><span class=\"ci__value\">200-250 employ\u00e9s<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Note G2<\/span><span class=\"ci__value\">4.5\/5<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Prix de d\u00e9part<\/span><span class=\"ci__value\">~\u20ac90\/utilisateur\/mois<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Couverture<\/span><span class=\"ci__value\">Principalement \u00c9tats-Unis<\/span><\/div><\/div><\/div><\/div>\n<\/div>\n\n\n<div class=\"wp-block-cloudtalk-homepage-hero-section\"><div class=\"homepage-hero-section homepage-hero-section--has-top-border\"><div class=\"homepage-hero-section__content\"><div class=\"homepage-hero-section__tags\"><span class=\"homepage-hero-section__tag\"><span>CloudTalk &#8211; #1 Convoso Alternative<\/span><\/span><span class=\"homepage-hero-section__tag homepage-hero-section__tag--highlighted\"><img loading=\"lazy\" decoding=\"async\" class=\"homepage-hero-section__tag-icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"\" width=\"16\" height=\"16\" \/><span>2026 Spring Leader<\/span><\/span><\/div><div class=\"homepage-hero-section__headline\"><h2>Vous cherchez une alternative \u00e0 Convoso ?<\/h2><\/div><div class=\"homepage-hero-section__description\"><p>D\u00e9couvrez pourquoi plus de 5,500 entreprises sont pass\u00e9es \u00e0 CloudTalk pour une qualit\u00e9 d&rsquo;appel sup\u00e9rieure et des fonctionnalit\u00e9s bas\u00e9es sur l&rsquo;IA.<\/p><\/div><div class=\"homepage-hero-section__buttons\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" class=\"btn btn-regular btn-secondary\">Obtenir une d\u00e9mo<\/a><a href=\"https:\/\/www.cloudtalk.io\/fr\/apercu-des-alternatives\/\" class=\"btn btn-regular btn-ghost\">Voir la comparaison<\/a><\/div><div class=\"homepage-hero-section__logo-carousel\"><div class=\"wp-block-cloudtalk-logo-carousel\"><\/div><\/div><div class=\"homepage-hero-section__image\"><img src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Product_Design.png\" alt=\"Hero image\" width=\"1920\" height=\"1296\" fetchpriority=\"high\" decoding=\"async\" data-no-lazy=\"1\" \/><div class=\"homepage-hero-section__video-blocks\"><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--1\"><div class=\"homepage-hero-section__video-text\">Ajouter les int\u00e9grations pr\u00e9f\u00e9r\u00e9es<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Integracie_184x60.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--2\"><div class=\"homepage-hero-section__video-text\">Obtenir des num\u00e9ros locaux<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Numbers_184x89.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--3\"><div class=\"homepage-hero-section__video-text\">Ajouter des agents vocaux IA<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Video_184x109.mp4\" autoplay loop playsinline muted><\/video><\/div><\/div><\/div><div class=\"homepage-hero-section__feature-highlights\"><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"22\" viewBox=\"0 0 23 22\" fill=\"none\"><path d=\"M14.5 2.5V1M18.4393 3.56066L19.5 2.5M19.5103 7.5H21.0103M20.9506 12C20.4489 17.0533 16.1853 21 11 21C5.47715 21 1 16.5228 1 11C1 5.81465 4.94668 1.5511 10 1.04938M11 7H15V11M14.6197 7C12.2653 10.3276 8.38636 12.5 4 12.5C2.9971 12.5 2.02072 12.3864 1.08302 12.1715\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Mieux not\u00e9 sur G2<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Constamment tr\u00e8s bien not\u00e9 sur G2, CloudTalk aide les \u00e9quipes \u00e0 d\u00e9marrer plus rapidement, \u00e0 \u00e9viter la complexit\u00e9 et \u00e0 s&rsquo;appuyer sur un syst\u00e8me t\u00e9l\u00e9phonique qui fonctionne comme pr\u00e9vu d\u00e8s le premier jour.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 16C12.866 16 16 12.866 16 9C16 5.13401 12.866 2 9 2C5.13401 2 2 5.13401 2 9C2 12.866 5.13401 16 9 16Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M15 22C18.866 22 22 18.866 22 15C22 11.134 18.866 8 15 8C11.134 8 8 11.134 8 15C8 18.866 11.134 22 15 22Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Plus de 100 int\u00e9grations<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Votre CRM, votre helpdesk et vos outils de vente communiquent d\u00e9j\u00e0 entre eux. CloudTalk se joint \u00e0 la conversation et la rend bien plus productive.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M2.68675 15.6451L4.59494 14.5435C4.6983 14.4839 4.8196 14.4631 4.9369 14.4851L8.6914 15.1878C8.99995 15.2455 9.28478 15.008 9.28338 14.6941L9.26876 11.4045C9.26836 11.3151 9.29193 11.2272 9.33701 11.15L11.2317 7.90621C11.3303 7.73739 11.3215 7.52658 11.2091 7.3666L8.01892 2.82568M19.0002 4.85905C13.5002 7.50004 16.5 11 17.5002 11.5C19.3773 12.4384 21.9876 12.5 21.9876 12.5C21.9958 12.3344 22 12.1677 22 12C22 6.47715 17.5228 2 12 2C6.47715 2 2 6.47715 2 12C2 17.5228 6.47715 22 12 22C12.1677 22 12.3344 21.9959 12.5 21.9877M16.7578 21.9398L13.591 13.591L21.9398 16.7578L18.2376 18.2376L16.7578 21.9398Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Couverture dans plus de 160 pays<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>D&rsquo;\u00e0 c\u00f4t\u00e9 \u00e0 l&rsquo;autre bout du monde, CloudTalk maintient vos appels clairs, locaux et pr\u00eats \u00e0 \u00e9voluer avec votre entreprise.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<section class=\"cs cs--bg-gradient-to-blue cs--layout-stacked wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">CloudTalk vs Convoso : Comparaison c\u00f4te \u00e0 c\u00f4te<\/h2><p class=\"cs__description\">D\u00e9couvrez comment CloudTalk offre des performances sup\u00e9rieures l\u00e0 o\u00f9 cela compte le plus.<\/p><\/div><\/div><div class=\"cs__content\">\n<div class=\"wp-block-cloudtalk-content-section-column\"><div class=\"wp-block-cloudtalk-before-after-table\"><div class=\"bat__table\"><div class=\"bat__row bat__row--header\"><div class=\"bat__cell bat__cell--label\"><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__column-header\">Convoso<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__column-header\">CloudTalk<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Tarifs<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Pas de tarifs publics. Devis personnalis\u00e9s \u00e0 partir d&#039;environ \u20ac90\/utilisateur\/mois, avec des frais suppl\u00e9mentaires par fonctionnalit\u00e9 et des modules compl\u00e9mentaires qui augmentent les co\u00fbts totaux de 10 \u00e0 30 %.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Tarifs publics transparents \u00e0 partir de \u20ac19\/utilisateur\/mois. Toutes les fonctionnalit\u00e9s de base d&#039;appel, de routage et d&#039;analyse sont incluses. Aucun devis personnalis\u00e9 n&#039;est requis pour commencer.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">D\u00e9lai de rentabilisation<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Impl\u00e9mentation moyenne de 2 mois. Les \u00e9valuateurs d\u00e9crivent une courbe d&#039;apprentissage abrupte et recommandent d&#039;assigner un administrateur Convoso d\u00e9di\u00e9 pour g\u00e9rer le d\u00e9ploiement.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Op\u00e9rationnel en un apr\u00e8s-midi. La configuration en libre-service, les flux d&#039;appels par glisser-d\u00e9poser et plus de 100 int\u00e9grations pr\u00eates \u00e0 l&#039;emploi rendent la plupart des \u00e9quipes op\u00e9rationnelles en une seule journ\u00e9e.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Taille d&#039;\u00e9quipe minimale<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Con\u00e7u efficacement pour plus de 20 agents. Les \u00e9quipes plus petites justifient rarement le co\u00fbt ou les frais de mise en \u0153uvre et sont orient\u00e9es vers d&#039;autres solutions.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Pas de nombre minimum d&#039;agents. Fonctionne aussi bien pour une \u00e9quipe SDR de 3 personnes que pour un centre de contact de 200 agents, avec une tarification qui \u00e9volue lin\u00e9airement.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Couverture mondiale<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Con\u00e7u principalement pour les appels sortants aux \u00c9tats-Unis. Disponibilit\u00e9 limit\u00e9e de num\u00e9ros internationaux, pr\u00e9sence d&#039;op\u00e9rateurs plus faible en dehors de l&#039;Am\u00e9rique du Nord et pas de basculement multi-r\u00e9gions natif.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Num\u00e9ros locaux dans plus de 160 pays avec rotation automatis\u00e9e, identification de l&#039;appelant personnalis\u00e9e et rem\u00e9diation int\u00e9gr\u00e9e du spam dans le monde entier. Disponibilit\u00e9 de 99,99 % gr\u00e2ce \u00e0 une infrastructure multi-op\u00e9rateurs.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Capacit\u00e9s d&#039;appels entrants<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">L&#039;ADN de Convoso est l&#039;appel sortant. Les fonctionnalit\u00e9s d&#039;appels entrants existent mais sont secondaires \u2014 l&#039;IVR, la gestion des files d&#039;attente et le routage ne sont pas les points forts de la plateforme.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Suite compl\u00e8te d&#039;appels entrants \u2014 IVR, routage intelligent, files d&#039;attente VIP, routage bas\u00e9 sur les comp\u00e9tences et agents vocaux IA 24\/7 \u2014 plus la suite compl\u00e8te de num\u00e9roteurs d&#039;appels sortants sur une seule plateforme.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Appels sortants<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Num\u00e9roteur pr\u00e9dictif puissant avec le moteur DX5 et d\u00e9tection de messagerie vocale \u00e0 97 %. Les \u00e9valuateurs louent sa puissance brute mais citent des d\u00e9connexions occasionnelles en cours d&#039;appel et des pertes de connexion.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Num\u00e9roteur pr\u00e9dictif, Num\u00e9roteur parall\u00e8le (10 lignes simultan\u00e9ment), Num\u00e9roteur avec aper\u00e7u et Num\u00e9roteur IA pour les ventes \u2014 tous inclus nativement. Connexions claires et stables quel que soit le volume.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Agents vocaux IA<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">L&#039;IA conversationnelle Voso.ai est disponible en tant que produit distinct, principalement ax\u00e9e sur la r\u00e9activation et la qualification de leads anciens.<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Agents vocaux IA 24\/7 pour les appels entrants et sortants, avec une biblioth\u00e8que d&#039;agents publics couvrant les ventes, le support, la sant\u00e9, la finance, le recrutement et plus encore \u2014 cr\u00e9\u00e9s en quelques minutes.<\/span><\/div><\/div><\/div><div class=\"bat__slider\" aria-label=\"Comparison cards\"><div class=\"bat__slider-track\"><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Tarifs<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Convoso:<\/strong> Pas de tarifs publics. Devis personnalis\u00e9s \u00e0 partir d&#039;environ \u20ac90\/utilisateur\/mois, avec des frais suppl\u00e9mentaires par fonctionnalit\u00e9 et des modules compl\u00e9mentaires qui augmentent les co\u00fbts totaux de 10 \u00e0 30 %.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Tarifs publics transparents \u00e0 partir de \u20ac19\/utilisateur\/mois. Toutes les fonctionnalit\u00e9s de base d&#039;appel, de routage et d&#039;analyse sont incluses. Aucun devis personnalis\u00e9 n&#039;est requis pour commencer.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">D\u00e9lai de rentabilisation<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Convoso:<\/strong> Impl\u00e9mentation moyenne de 2 mois. Les \u00e9valuateurs d\u00e9crivent une courbe d&#039;apprentissage abrupte et recommandent d&#039;assigner un administrateur Convoso d\u00e9di\u00e9 pour g\u00e9rer le d\u00e9ploiement.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Op\u00e9rationnel en un apr\u00e8s-midi. La configuration en libre-service, les flux d&#039;appels par glisser-d\u00e9poser et plus de 100 int\u00e9grations pr\u00eates \u00e0 l&#039;emploi rendent la plupart des \u00e9quipes op\u00e9rationnelles en une seule journ\u00e9e.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Taille d&#039;\u00e9quipe minimale<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Convoso:<\/strong> Con\u00e7u efficacement pour plus de 20 agents. Les \u00e9quipes plus petites justifient rarement le co\u00fbt ou les frais de mise en \u0153uvre et sont orient\u00e9es vers d&#039;autres solutions.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Pas de nombre minimum d&#039;agents. Fonctionne aussi bien pour une \u00e9quipe SDR de 3 personnes que pour un centre de contact de 200 agents, avec une tarification qui \u00e9volue lin\u00e9airement.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Couverture mondiale<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Convoso:<\/strong> Con\u00e7u principalement pour les appels sortants aux \u00c9tats-Unis. Disponibilit\u00e9 limit\u00e9e de num\u00e9ros internationaux, pr\u00e9sence d&#039;op\u00e9rateurs plus faible en dehors de l&#039;Am\u00e9rique du Nord et pas de basculement multi-r\u00e9gions natif.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Num\u00e9ros locaux dans plus de 160 pays avec rotation automatis\u00e9e, identification de l&#039;appelant personnalis\u00e9e et rem\u00e9diation int\u00e9gr\u00e9e du spam dans le monde entier. Disponibilit\u00e9 de 99,99 % gr\u00e2ce \u00e0 une infrastructure multi-op\u00e9rateurs.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Capacit\u00e9s d&#039;appels entrants<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Convoso:<\/strong> L&#039;ADN de Convoso est l&#039;appel sortant. Les fonctionnalit\u00e9s d&#039;appels entrants existent mais sont secondaires \u2014 l&#039;IVR, la gestion des files d&#039;attente et le routage ne sont pas les points forts de la plateforme.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Suite compl\u00e8te d&#039;appels entrants \u2014 IVR, routage intelligent, files d&#039;attente VIP, routage bas\u00e9 sur les comp\u00e9tences et agents vocaux IA 24\/7 \u2014 plus la suite compl\u00e8te de num\u00e9roteurs d&#039;appels sortants sur une seule plateforme.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Appels sortants<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Convoso:<\/strong> Num\u00e9roteur pr\u00e9dictif puissant avec le moteur DX5 et d\u00e9tection de messagerie vocale \u00e0 97 %. Les \u00e9valuateurs louent sa puissance brute mais citent des d\u00e9connexions occasionnelles en cours d&#039;appel et des pertes de connexion.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Num\u00e9roteur pr\u00e9dictif, Num\u00e9roteur parall\u00e8le (10 lignes simultan\u00e9ment), Num\u00e9roteur avec aper\u00e7u et Num\u00e9roteur IA pour les ventes \u2014 tous inclus nativement. Connexions claires et stables quel que soit le volume.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Agents vocaux IA<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Convoso:<\/strong> L&#039;IA conversationnelle Voso.ai est disponible en tant que produit distinct, principalement ax\u00e9e sur la r\u00e9activation et la qualification de leads anciens.<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Agents vocaux IA 24\/7 pour les appels entrants et sortants, avec une biblioth\u00e8que d&#039;agents publics couvrant les ventes, le support, la sant\u00e9, la finance, le recrutement et plus encore \u2014 cr\u00e9\u00e9s en quelques minutes.<\/span><\/div><\/div><\/div><div class=\"bat__slider-dots\" role=\"tablist\" aria-label=\"Slide navigation\"><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/section>\n\n<section class=\"cs cs--bg-white cs--layout-inline cs--has-top-border wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">Pourquoi choisir CloudTalk plut\u00f4t que Convoso<\/h2><p class=\"cs__description\">D\u00e9couvrez comment CloudTalk offre des performances sup\u00e9rieures l\u00e0 o\u00f9 \u00e7a compte le plus<\/p><\/div><\/div><div class=\"cs__content\">\n<div class=\"wp-block-cloudtalk-content-section-column\"><div style=\"--fcg-cols: 3\" class=\"fcg wp-block-cloudtalk-feature-card-grid\"><div class=\"fcg__grid\"><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M12 12L7.72711 8.43926C7.09226 7.91022 6.77484 7.6457 6.54664 7.32144C6.34444 7.03413 6.19429 6.71354 6.10301 6.37428C6 5.99139 6 5.57819 6 4.7518V2M12 12L16.2729 8.43926C16.9077 7.91022 17.2252 7.6457 17.4534 7.32144C17.6556 7.03413 17.8057 6.71354 17.897 6.37428C18 5.99139 18 5.57819 18 4.7518V2M12 12L7.72711 15.5607C7.09226 16.0898 6.77484 16.3543 6.54664 16.6786C6.34444 16.9659 6.19429 17.2865 6.10301 17.6257C6 18.0086 6 18.4218 6 19.2482V22M12 12L16.2729 15.5607C16.9077 16.0898 17.2252 16.3543 17.4534 16.6786C17.6556 16.9659 17.8057 17.2865 17.897 17.6257C18 18.0086 18 18.4218 18 19.2482V22M4 2H20M4 22H20\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Tarification transparente, sans surprises<\/h3><p class=\"fc__desc\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/tarification-de-logiciel-de-centre-dappels\/\">D\u00e8s \u20ac19\/utilisateur\/mois<\/a>, tout compris. Pas de devis personnalis\u00e9 requis pour \u00e9valuer, pas de frais suppl\u00e9mentaires par fonctionnalit\u00e9 qui s&rsquo;ajoutent \u00e0 la facture, et pas de minimum de 20 agents. Ce que vous voyez sur la page des prix est ce que vous payez.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6.09436 11.2288C6.03221 10.8282 5.99996 10.4179 5.99996 10C5.99996 5.58172 9.60525 2 14.0526 2C18.4999 2 22.1052 5.58172 22.1052 10C22.1052 10.9981 21.9213 11.9535 21.5852 12.8345C21.5154 13.0175 21.4804 13.109 21.4646 13.1804C21.4489 13.2512 21.4428 13.301 21.4411 13.3735C21.4394 13.4466 21.4493 13.5272 21.4692 13.6883L21.8717 16.9585C21.9153 17.3125 21.9371 17.4895 21.8782 17.6182C21.8266 17.731 21.735 17.8205 21.6211 17.8695C21.4911 17.9254 21.3146 17.8995 20.9617 17.8478L17.7765 17.3809C17.6101 17.3565 17.527 17.3443 17.4512 17.3448C17.3763 17.3452 17.3245 17.3507 17.2511 17.3661C17.177 17.3817 17.0823 17.4172 16.893 17.4881C16.0097 17.819 15.0524 18 14.0526 18C13.6344 18 13.2237 17.9683 12.8227 17.9073M7.63158 22C10.5965 22 13 19.5376 13 16.5C13 13.4624 10.5965 11 7.63158 11C4.66668 11 2.26316 13.4624 2.26316 16.5C2.26316 17.1106 2.36028 17.6979 2.53955 18.2467C2.61533 18.4787 2.65322 18.5947 2.66566 18.6739C2.67864 18.7567 2.68091 18.8031 2.67608 18.8867C2.67145 18.9668 2.65141 19.0573 2.61134 19.2383L2 22L4.9948 21.591C5.15827 21.5687 5.24 21.5575 5.31137 21.558C5.38652 21.5585 5.42641 21.5626 5.50011 21.5773C5.5701 21.5912 5.67416 21.6279 5.88227 21.7014C6.43059 21.8949 7.01911 22 7.63158 22Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Op\u00e9rationnel en un jour, pas en deux mois<\/h3><p class=\"fc__desc\">\u00c9vitez les <a href=\"https:\/\/www.cloudtalk.io\/blog\/convoso-dialer-pricing\/\">deux mois d&rsquo;impl\u00e9mentation<\/a> de Convoso. CloudTalk est con\u00e7u pour une configuration en libre-service \u2014 obtenez des num\u00e9ros, des int\u00e9grations et des flux d&rsquo;appels configur\u00e9s en quelques heures. Portail d&rsquo;int\u00e9gration inclus.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M14.0497 6C15.0264 6.19057 15.924 6.66826 16.6277 7.37194C17.3314 8.07561 17.8091 8.97326 17.9997 9.95M14.0497 2C16.0789 2.22544 17.9713 3.13417 19.4159 4.57701C20.8606 6.01984 21.7717 7.91101 21.9997 9.94M10.2266 13.8631C9.02506 12.6615 8.07627 11.3028 7.38028 9.85323C7.32041 9.72854 7.29048 9.66619 7.26748 9.5873C7.18576 9.30695 7.24446 8.96269 7.41447 8.72526C7.46231 8.65845 7.51947 8.60129 7.63378 8.48698C7.98338 8.13737 8.15819 7.96257 8.27247 7.78679C8.70347 7.1239 8.70347 6.26932 8.27247 5.60643C8.15819 5.43065 7.98338 5.25585 7.63378 4.90624L7.43891 4.71137C6.90747 4.17993 6.64174 3.91421 6.35636 3.76987C5.7888 3.4828 5.11854 3.4828 4.55098 3.76987C4.2656 3.91421 3.99987 4.17993 3.46843 4.71137L3.3108 4.86901C2.78117 5.39863 2.51636 5.66344 2.31411 6.02348C2.08969 6.42298 1.92833 7.04347 1.9297 7.5017C1.93092 7.91464 2.01103 8.19687 2.17124 8.76131C3.03221 11.7947 4.65668 14.6571 7.04466 17.045C9.43264 19.433 12.295 21.0575 15.3284 21.9185C15.8928 22.0787 16.1751 22.1588 16.588 22.16C17.0462 22.1614 17.6667 22 18.0662 21.7756C18.4263 21.5733 18.6911 21.3085 19.2207 20.7789L19.3783 20.6213C19.9098 20.0898 20.1755 19.8241 20.3198 19.5387C20.6069 18.9712 20.6069 18.3009 20.3198 17.7333C20.1755 17.448 19.9098 17.1822 19.3783 16.6508L19.1835 16.4559C18.8339 16.1063 18.6591 15.9315 18.4833 15.8172C17.8204 15.3862 16.9658 15.3862 16.3029 15.8172C16.1271 15.9315 15.9523 16.1063 15.6027 16.4559C15.4884 16.5702 15.4313 16.6274 15.3644 16.6752C15.127 16.8453 14.7828 16.904 14.5024 16.8222C14.4235 16.7992 14.3612 16.7693 14.2365 16.7094C12.7869 16.0134 11.4282 15.0646 10.2266 13.8631Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Vraiment mondial, pas seulement am\u00e9ricain<\/h3><p class=\"fc__desc\">Convoso est con\u00e7u pour les appels sortants aux \u00c9tats-Unis. CloudTalk vous offre des <a href=\"https:\/\/www.cloudtalk.io\/fr\/pays-couverts\/\">num\u00e9ros locaux dans plus de 160 pays<\/a> avec une redondance multi-op\u00e9rateurs, une disponibilit\u00e9 de 99,99 % et une rem\u00e9diation int\u00e9gr\u00e9e du spam dans le monde entier.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 9V6C9 4.34315 7.65685 3 6 3C4.34315 3 3 4.34315 3 6C3 7.65685 4.34315 9 6 9H9ZM9 9V15M9 9H15M9 15V18C9 19.6569 7.65685 21 6 21C4.34315 21 3 19.6569 3 18C3 16.3431 4.34315 15 6 15H9ZM9 15H15M15 15H18C19.6569 15 21 16.3431 21 18C21 19.6569 19.6569 21 18 21C16.3431 21 15 19.6569 15 18V15ZM15 15V9M15 9V6C15 4.34315 16.3431 3 18 3C19.6569 3 21 4.34315 21 6C21 7.65685 19.6569 9 18 9H15Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Appels entrants &amp; sortants, une seule plateforme<\/h3><p class=\"fc__desc\">L&rsquo;ADN de Convoso est l&rsquo;appel sortant. <a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/appels-entrants-et-sortants-definition-et-differences-cles\/\">CloudTalk g\u00e8re les deux<\/a> \u2014 IVR, routage intelligent, files d&rsquo;attente et agents IA pour les appels entrants, ainsi que le Num\u00e9roteur pr\u00e9dictif, le Num\u00e9roteur parall\u00e8le et le Num\u00e9roteur IA pour les ventes pour les appels sortants. Un seul outil, une seule facture.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M2 12H22M2 12C2 17.5228 6.47715 22 12 22M2 12C2 6.47715 6.47715 2 12 2M22 12C22 17.5228 17.5228 22 12 22M22 12C22 6.47715 17.5228 2 12 2M12 2C14.5013 4.73835 15.9228 8.29203 16 12C15.9228 15.708 14.5013 19.2616 12 22M12 2C9.49872 4.73835 8.07725 8.29203 8 12C8.07725 15.708 9.49872 19.2616 12 22\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Des agents vocaux IA qui travaillent 24\/7<\/h3><p class=\"fc__desc\">D\u00e9ployez des <a href=\"https:\/\/www.cloudtalk.io\/fr\/agents-vocaux-ia\/\">agents vocaux IA<\/a> en quelques minutes \u2014 qualifiant les leads, r\u00e9pondant aux FAQ, collectant les informations de paiement et redirigeant vers des humains lorsque cela est n\u00e9cessaire. Une biblioth\u00e8que compl\u00e8te d&rsquo;agents pr\u00e9-construits pour commencer.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 17.5H3.5M6.5 12H2M9 6.5H4M17 3L10.4036 12.235C10.1116 12.6438 9.96562 12.8481 9.97194 13.0185C9.97744 13.1669 10.0486 13.3051 10.1661 13.3958C10.3011 13.5 10.5522 13.5 11.0546 13.5H16L15 21L21.5964 11.765C21.8884 11.3562 22.0344 11.1519 22.0281 10.9815C22.0226 10.8331 21.9514 10.6949 21.8339 10.6042C21.6989 10.5 21.4478 10.5 20.9454 10.5H16L17 3Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Intelligence conversationnelle int\u00e9gr\u00e9e<\/h3><p class=\"fc__desc\">Chaque appel est automatiquement transcrit, r\u00e9sum\u00e9, not\u00e9 et \u00e9tiquet\u00e9. Le sentiment, les sujets et la notation des appels sont int\u00e9gr\u00e9s \u00e0 votre CRM en temps r\u00e9el \u2014 aucun outil d&rsquo;analyse s\u00e9par\u00e9 n&rsquo;est n\u00e9cessaire.<\/p><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/section>\n\n<div style=\"--rcc-slides-per-view: 2\" class=\"wp-block-cloudtalk-review-card-carousel rcc--has-top-border\" data-display-mode=\"section\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">Entreprises qui ont opt\u00e9 pour CloudTalk<\/h2><p class=\"rcc__description\">De vrais r\u00e9sultats d&rsquo;entreprises r\u00e9elles qui ont franchi le pas \u2014 et n&rsquo;ont jamais regard\u00e9 en arri\u00e8re.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u00ab Sur l&rsquo;ancienne plateforme, il n&rsquo;y avait pas de cr\u00e9ation automatique de tickets. Nous devions v\u00e9rifier manuellement les journaux pour voir quels appels avaient \u00e9t\u00e9 manqu\u00e9s et s&rsquo;ils avaient \u00e9t\u00e9 suivis. Il \u00e9tait difficile de savoir exactement combien d&rsquo;appels nous avions manqu\u00e9s ou r\u00e9ussi \u00e0 g\u00e9rer. \u00bb<br><br>\u00ab Une fois que nous sommes pass\u00e9s \u00e0 CloudTalk, nos appels manqu\u00e9s ont chut\u00e9 de 23 %. Ce n&rsquo;est pas qu&rsquo;un chiffre ; ce sont des clients avec lesquels nous pouvons entrer en contact avant qu&rsquo;il ne soit trop tard. \u00bb<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Ayif Amrullah<\/cite><p class=\"social-proof-block__position\">Responsable des op\u00e9rations fournisseurs chez Aspire<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">23 %<\/span><span class=\"social-proof-block__statistic-description\">Diminution des appels manqu\u00e9s<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">50 %<\/span><span class=\"social-proof-block__statistic-description\">QA plus rapide gr\u00e2ce aux analyses<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/aspire-logo-dark.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/aspire\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">Avant : \u00ab C&rsquo;\u00e9tait une combinaison d&rsquo;appels coup\u00e9s, de longs temps de connexion et d&rsquo;un support qui n&rsquo;\u00e9tait pas disponible quand nous en avions besoin. \u00bb<br><br>\u00ab J&rsquo;ai litt\u00e9ralement cr\u00e9\u00e9 une feuille de calcul comparative des syst\u00e8mes de t\u00e9l\u00e9phonie. Si une solution ne cochait pas toutes nos cases, je ne voulais m\u00eame pas leur parler. \u00bb<br><br>Le choix \u00e9tait clair : CloudTalk.<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Madeline<\/cite><p class=\"social-proof-block__position\">Responsable de l&#039;exp\u00e9rience client (mondial) chez RateMyAgent<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">66 %<\/span><span class=\"social-proof-block__statistic-description\">R\u00e9duction des appels concernant les nouvelles fonctionnalit\u00e9s<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">25 %<\/span><span class=\"social-proof-block__statistic-description\">Diminution des requ\u00eates de chat\/e-mail connexes<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/09\/ratemyagent-logo-dark.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/ratemyagent\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u00ab Nous \u00e9tions bloqu\u00e9s \u00e0 un taux de d\u00e9crochage de 20 \u00e0 30 % avec Aircall. Avec CloudTalk, nous avons atteint 40 \u00e0 50 %. Cela a fait toute la diff\u00e9rence. \u00bb<br><br>\u00ab Nous utilisons beaucoup la fonction de tags pour suivre o\u00f9 se trouvent les leads dans l&rsquo;entonnoir. Et le tableau de bord aide chaque repr\u00e9sentant \u00e0 voir o\u00f9 il en est. \u00bb<br><br><br><br><\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Syon Joshi<\/cite><p class=\"social-proof-block__position\">Directeur marketing chez Velu<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">50 %<\/span><span class=\"social-proof-block__statistic-description\">Taux de d\u00e9crochage<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">Compl\u00e8te<\/span><span class=\"social-proof-block__statistic-description\">Visibilit\u00e9 sur la performance des repr\u00e9sentants<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/velu-logo-dark.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/velu\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-faq wp-block-cloudtalk-faq--white wp-block-cloudtalk-faq--has-top-border wp-block-cloudtalk-faq-v2\" data-display-mode=\"section\"><div class=\"faq-block\"><div class=\"faq-block__header\"><h2 class=\"faq-block__title\">Frequently Asked Questions<\/h2><\/div><div class=\"faq-block__items\"><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-7\"><h3 class=\"faq-item__question-text\">Combien co\u00fbte Convoso ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-7\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">Convoso ne publie pas ses tarifs. D&rsquo;apr\u00e8s plusieurs sources tierces, les forfaits commencent autour de \u20ac90\/utilisateur\/mois avec un contrat annuel \u2014 mais le prix final est personnalis\u00e9 en fonction de la taille de l&rsquo;\u00e9quipe, des fonctionnalit\u00e9s et du volume d&rsquo;appels. Les frais d&rsquo;op\u00e9rateur, l&rsquo;acquisition de DID et les modules compl\u00e9mentaires SMS augmentent g\u00e9n\u00e9ralement les co\u00fbts totaux de 10 \u00e0 30 % par rapport au tarif de base. <a href=\"https:\/\/www.cloudtalk.io\/fr\/tarification-de-logiciel-de-centre-dappels\/\">Les tarifs de CloudTalk<\/a>\u00a0commencent \u00e0 \u20ac19\/utilisateur\/mois avec toutes les fonctionnalit\u00e9s de base incluses d\u00e8s le premier jour.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-8\"><h3 class=\"faq-item__question-text\">Convoso est-il adapt\u00e9 aux petites \u00e9quipes ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-8\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">Pas vraiment. Convoso est sp\u00e9cialement con\u00e7u pour les op\u00e9rations d&rsquo;appels sortants avec plus de 20 agents, et le d\u00e9lai de mise en \u0153uvre de 2 mois, ainsi que la tarification par fonctionnalit\u00e9, le rendent excessif pour les \u00e9quipes plus petites. Les entreprises avec moins d&rsquo;agents obtiennent g\u00e9n\u00e9ralement 80 % des fonctionnalit\u00e9s de CloudTalk ou de plateformes similaires \u00e0 tarification transparente pour 30 \u00e0 50 % du co\u00fbt.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-9\"><h3 class=\"faq-item__question-text\">Combien de temps faut-il pour impl\u00e9menter Convoso ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-9\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">Le temps moyen d&rsquo;impl\u00e9mentation rapport\u00e9 par G2 est d&rsquo;environ 2 mois. Les \u00e9valuateurs notent que les \u00e9quipes qui d\u00e9signent un administrateur Convoso d\u00e9di\u00e9 d\u00e8s le premier jour peuvent r\u00e9duire ce d\u00e9lai de moiti\u00e9 environ. CloudTalk, en revanche, est con\u00e7u pour une configuration en libre-service \u2014 la plupart des \u00e9quipes sont pleinement op\u00e9rationnelles en une seule journ\u00e9e gr\u00e2ce \u00e0 un\u00a0<a href=\"https:\/\/www.cloudtalk.io\/fr\/portail-daccueil\/\">portail d&rsquo;int\u00e9gration<\/a>.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-10\"><h3 class=\"faq-item__question-text\">Convoso fonctionne-t-il pour les appels entrants ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-10\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">L&rsquo;ADN de Convoso est l&rsquo;appel sortant. Il prend en charge certaines fonctionnalit\u00e9s d&rsquo;appels entrants (IVR, gestion des files d&rsquo;attente, modes mixtes), mais les \u00e9valuateurs notent constamment que les appels entrants ne sont pas le point fort de la plateforme. CloudTalk offre une suite compl\u00e8te pour les appels entrants \u2014\u00a0<a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/quest-ce-que-le-routage-dappels-et-comment-peut-il-vous-avantager\/\">routage intelligent<\/a>, IVR, files d&rsquo;attente VIP, routage bas\u00e9 sur les comp\u00e9tences et agents vocaux IA 24\/7 \u2014 aux c\u00f4t\u00e9s de sa suite de num\u00e9roteurs d&rsquo;appels sortants.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-11\"><h3 class=\"faq-item__question-text\">Qui a les meilleures int\u00e9grations CRM : Convoso ou CloudTalk ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-11\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">Les deux s&rsquo;int\u00e8grent avec Salesforce, HubSpot, Zoho et les principaux CRM. CloudTalk propose plus de 100 int\u00e9grations certifi\u00e9es avec une synchronisation bidirectionnelle en temps r\u00e9el \u2014 chaque appel est enregistr\u00e9 et chaque ticket est cr\u00e9\u00e9 automatiquement. Convoso utilise son API ouverte pour les int\u00e9grations, ce qui fonctionne mais n\u00e9cessite g\u00e9n\u00e9ralement plus de travail de configuration et une maintenance continue.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-12\"><h3 class=\"faq-item__question-text\">Convoso est-il disponible en dehors des \u00c9tats-Unis ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-12\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">Convoso op\u00e8re principalement aux \u00c9tats-Unis, la plupart de ses outils de conformit\u00e9 (StateTracker, RND scrubbing, STIR\/SHAKEN) \u00e9tant adapt\u00e9s aux r\u00e9glementations am\u00e9ricaines. Les \u00e9quipes ayant des op\u00e9rations internationales trouvent souvent la disponibilit\u00e9 des num\u00e9ros locaux et la qualit\u00e9 des appels incoh\u00e9rentes en dehors de l&rsquo;Am\u00e9rique du Nord. CloudTalk propose des\u00a0<a href=\"https:\/\/www.cloudtalk.io\/fr\/pays-couverts\/\">num\u00e9ros locaux dans plus de 160 pays<\/a>\u00a0avec une infrastructure multi-op\u00e9rateurs con\u00e7ue pour les \u00e9quipes mondiales.<br><br><\/p><\/div><\/div><\/div><\/div><div class=\"faq-block__cta\"><div class=\"faq-block__cta-image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/Avatar-group.png\" alt=\"\" \/><\/div><div class=\"faq-block__cta-content\"><h3 class=\"faq-block__cta-title\">Vous avez encore des questions ?<\/h3><p class=\"faq-block__cta-description\">Vous ne trouvez pas la r\u00e9ponse que vous cherchez ? Discutez avec notre \u00e9quipe conviviale.<\/p><div class=\"faq-block__cta-button\"><a href=\"https:\/\/www.cloudtalk.io\/demo-b\/\" class=\"btn btn-primary\">Nous contacter<\/a><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"demo-ab-block--section wp-block-cloudtalk-demo-ab\"><div class=\"demo-ab-block\"><div class=\"demo-ab-block__hero\"><div class=\"demo-ab-block__hero-content\"><h2 class=\"demo-ab-block__heading\">Pr\u00eat \u00e0 d\u00e9couvrir une qualit\u00e9 d&rsquo;appel sup\u00e9rieure ?<\/h2><p class=\"demo-ab-block__hero-paragraph\">Rejoignez plus de 4 000 entreprises qui font confiance \u00e0 CloudTalk pour leurs appels de vente et de support. D\u00e9couvrez pourquoi CloudTalk offre de meilleurs r\u00e9sultats que Convoso.<\/p><div class=\"demo-ab-block__list-wrapper\"><\/div><\/div><\/div><div class=\"demo-ab-block__form-section\"><div class=\"demo-ab-block__form-wrap\"><div class=\"demo-ab-block__form-content demo-form\">\n<div class=\"ct-demo-form\">\n<!--[if lte IE 8]>\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2-legacy.js\"><\/script>\n<![endif]-->\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2.js\"><\/script>\n<script>\n\nlet searchParams = new URLSearchParams(window.location.search);\nsearchParams.has('filled_email');\nlet emailVal = searchParams.get('filled_email');\n\nhbspt.forms.create({\n\tregion: \"na1\",\n\tportalId: \"6195055\",\n\tformId: \"209cca80-551b-4b65-ae93-766d7218210e\",\n    onFormReady: function($form) {\n        $form.attr(\"data-default-form-id\", \"866072\");\n        if(emailVal) {\n            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