{"id":330942,"date":"2026-05-08T11:36:34","date_gmt":"2026-05-08T09:36:34","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/?page_id=330942"},"modified":"2026-05-08T11:36:37","modified_gmt":"2026-05-08T09:36:37","slug":"dialpad","status":"publish","type":"page","link":"https:\/\/www.cloudtalk.io\/fr\/avis-systeme-telephonique\/dialpad\/","title":{"rendered":"Avis sur Dialpad"},"content":{"rendered":"<div class=\"wp-block-cloudtalk-under-navigation-social-proof\"><div class=\"under-navigation-social-proof-block\"><div class=\"under-navigation-social-proof-block__cards\"><div class=\"under-navigation-social-proof-block__cards-track\"><div class=\"under-navigation-social-proof-block__card\" data-half-star=\"true\"><div class=\"under-navigation-social-proof-block__card-header\"><div class=\"under-navigation-social-proof-block__card-logos\"><div class=\"under-navigation-social-proof-block__card-logo\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/01\/G2.svg\" alt=\"G2\" class=\"under-navigation-social-proof-block__card-logo-image\" \/><\/div><\/div><div class=\"under-navigation-social-proof-block__card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_0_0)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_0_0\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_0_1)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_0_1\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_0_2)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_0_2\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_0_3)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_0_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><defs><linearGradient id=\"star-gradient-3n2-social-proof\" x1=\"0%\" y1=\"0%\" x2=\"100%\" y2=\"0%\"><stop offset=\"0%\" style=\"stop-color:#FDB022;stop-opacity:1\" \/><stop offset=\"50%\" style=\"stop-color:#FDB022;stop-opacity:1\" \/><stop offset=\"50%\" style=\"stop-color:#F5F5F5;stop-opacity:1\" \/><stop offset=\"100%\" style=\"stop-color:#F5F5F5;stop-opacity:1\" \/><\/linearGradient><\/defs><g clip-path=\"url(#clip0_social_proof_0_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"url(#star-gradient-3n2-social-proof)\"\/><\/g><defs><clipPath id=\"clip0_social_proof_0_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"under-navigation-social-proof-block__card-content\"><p class=\"under-navigation-social-proof-block__card-number\">1,500+&nbsp;<\/p><p class=\"under-navigation-social-proof-block__card-label\">Commentaires<\/p><\/div><\/div><div class=\"under-navigation-social-proof-block__card\" data-half-star=\"true\"><div class=\"under-navigation-social-proof-block__card-header\"><div class=\"under-navigation-social-proof-block__card-logos\"><div class=\"under-navigation-social-proof-block__card-logo\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/01\/trustpilot.svg\" alt=\"Trustpilot\" class=\"under-navigation-social-proof-block__card-logo-image\" \/><\/div><\/div><div class=\"under-navigation-social-proof-block__card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_1_0)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_1_0\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_1_1)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_1_1\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_1_2)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_1_2\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_1_3)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_1_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><defs><linearGradient id=\"star-gradient-3n2-social-proof\" x1=\"0%\" y1=\"0%\" x2=\"100%\" y2=\"0%\"><stop offset=\"0%\" style=\"stop-color:#FDB022;stop-opacity:1\" \/><stop offset=\"50%\" style=\"stop-color:#FDB022;stop-opacity:1\" \/><stop offset=\"50%\" style=\"stop-color:#F5F5F5;stop-opacity:1\" \/><stop offset=\"100%\" style=\"stop-color:#F5F5F5;stop-opacity:1\" \/><\/linearGradient><\/defs><g clip-path=\"url(#clip0_social_proof_1_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"url(#star-gradient-3n2-social-proof)\"\/><\/g><defs><clipPath id=\"clip0_social_proof_1_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"under-navigation-social-proof-block__card-content\"><p class=\"under-navigation-social-proof-block__card-number\">260+&nbsp;<\/p><p class=\"under-navigation-social-proof-block__card-label\">Commentaires<\/p><\/div><\/div><div class=\"under-navigation-social-proof-block__card\" ><div class=\"under-navigation-social-proof-block__card-header\"><div class=\"under-navigation-social-proof-block__card-logos\"><div class=\"under-navigation-social-proof-block__card-logo\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/01\/customer1.png\" alt=\"Customer\" class=\"under-navigation-social-proof-block__card-logo-image\" \/><\/div><div class=\"under-navigation-social-proof-block__card-logo\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/02\/customer2-border.png\" alt=\"Customer\" class=\"under-navigation-social-proof-block__card-logo-image\" \/><\/div><div class=\"under-navigation-social-proof-block__card-logo\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/02\/customer3-border.png\" alt=\"Customer\" class=\"under-navigation-social-proof-block__card-logo-image\" \/><\/div><\/div><div class=\"under-navigation-social-proof-block__card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_0)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_0\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_1)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_1\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_2)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_2\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_3)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"under-navigation-social-proof-block__card-content\"><p class=\"under-navigation-social-proof-block__card-number\">4,000+&nbsp;<\/p><p class=\"under-navigation-social-proof-block__card-label\">Clients<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-seo-hero\"><div class=\"sh\"><h1 class=\"sh__title\">Avis sur Dialpad 2026 : <br>Fonctionnalit\u00e9s, tarifs et commentaires des utilisateurs<\/h1><p class=\"sh__description\">Vous envisagez Dialpad ? D\u00e9couvrez ce que disent les vrais utilisateurs sur la qualit\u00e9 des appels, les fonctionnalit\u00e9s d&rsquo;IA et les co\u00fbts d&rsquo;assistance, et voyez comment CloudTalk se compare.<\/p><div class=\"sh__buttons wp-block-buttons\"><div class=\"wp-block-button btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" class=\"wp-block-button__link wp-element-button\">Obtenir une d\u00e9mo CloudTalk<\/a><\/div><div class=\"wp-block-button btn-ghost btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/alternative-a-dialpad\/\" class=\"wp-block-button__link wp-element-button\">Alternatives \u00e0 Dialpad \u2192<\/a><\/div><\/div><\/div><\/div>\n\n\n<div class=\"wp-block-cloudtalk-row\" style=\"--column-widths:minmax(0, 280px) minmax(660px, 1fr) minmax(0, 280px);--mobile-order-1:2;--mobile-order-2:3;--mobile-order-3:1\">\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"wp-block-cloudtalk-table-of-contents\" data-level-depth=\"3\" data-total-items=\"3\"><div class=\"toc__heading\">Table of contents<\/div><div class=\"toc__list\"><div class=\"toc__item level-2\"><a href=\"#quest-ce-que-dialpad\">Qu&#039;est-ce que Dialpad ?<\/a><\/div><div class=\"toc__item level-3\"><a href=\"#quelles-sont-les-principales-fonctionnalites-de-dialpad\">Quelles sont les principales fonctionnalit\u00e9s de Dialpad ?<\/a><\/div><div class=\"toc__item level-2\"><a href=\"#ce-que-les-utilisateurs-disent-de-dialpad\">Ce que les utilisateurs disent de Dialpad ?<\/a><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><h2 id=\"quest-ce-que-dialpad\" class=\"wp-block-heading\">Qu&rsquo;est-ce que Dialpad ?<\/h2>\n\n<p class=\"wp-block-paragraph\">Dialpad est un <a href=\"https:\/\/www.cloudtalk.io\/systeme-telephonique-professionnel\/\">syst\u00e8me t\u00e9l\u00e9phonique professionnel<\/a> bas\u00e9 sur le cloud qui combine les appels vocaux, la messagerie SMS\/MMS et le chat d&rsquo;\u00e9quipe dans une seule application, se positionnant comme un centre unifi\u00e9 pour les \u00e9quipes hybrides et distantes cherchant \u00e0 d\u00e9passer la VoIP traditionnelle.<\/p>\n\n<p class=\"wp-block-paragraph\">Pour les \u00e9quipes qui privil\u00e9gient le coaching IA en temps r\u00e9el et l&rsquo;intelligence conversationnelle, Dialpad offre un ensemble de fonctionnalit\u00e9s attractif. Cependant, \u00e0 mesure que les entreprises \u00e9voluent ou n\u00e9cessitent une <a href=\"https:\/\/www.cloudtalk.io\/appels-sortants\/\">composition sortante avanc\u00e9e<\/a>, une couverture de num\u00e9ros internationaux plus large, ou des <a href=\"https:\/\/www.cloudtalk.io\/fr\/integrations\/\">int\u00e9grations CRM<\/a> sans mise \u00e0 niveau de niveau, les utilisateurs rencontrent fr\u00e9quemment des limitations structurelles et des co\u00fbts cach\u00e9s qui compliquent le co\u00fbt total de possession.<\/p>\n\n\n<div class=\"wp-block-cloudtalk-summary\"><div class=\"summary-block summary-block--sm\"><h3 id=\"quelles-sont-les-principales-fonctionnalites-de-dialpad\" class=\"wp-block-heading\">Quelles sont les principales fonctionnalit\u00e9s de Dialpad ?<\/h3>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Appels unifi\u00e9s, SMS\/MMS et chat d&rsquo;\u00e9quipe dans une seule application cloud native (ordinateur de bureau et mobile)                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Transcription IA et r\u00e9sum\u00e9s d&rsquo;appels automatis\u00e9s aliment\u00e9s par DialpadGPT \u2014 un LLM propri\u00e9taire entra\u00een\u00e9 sur plus de 5 milliards de minutes de donn\u00e9es de conversation commerciale                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Coach IA en temps r\u00e9el qui sugg\u00e8re des astuces de gestion des objections lorsque des mots-cl\u00e9s comme \u00ab prix \u00bb ou des noms de concurrents sont d\u00e9tect\u00e9s lors d&rsquo;un appel                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <a href=\"https:\/\/www.cloudtalk.io\/fr\/integrations\/\">Int\u00e9grations CRM<\/a> avec Salesforce, HubSpot et Zendesk (disponible uniquement sur le niveau Pro et sup\u00e9rieur)                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Composeur automatique puissant au sein du produit Dialpad Sell pour les \u00e9quipes de vente sortantes                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Notation CSAT IA qui pr\u00e9dit automatiquement la satisfaction client sur 100 % des interactions                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Plateforme d&rsquo;IA Agentic avec Agent Studio pour cr\u00e9er des agents IA sans code sur les canaux vocaux et num\u00e9riques                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Centre de contact (Support Dialpad) avec <a href=\"https:\/\/www.cloudtalk.io\/reponse-vocale-interactive-ivr\/\">RVI<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/supervision-des-appels\/\">supervision des appels<\/a> et routage omnicanal                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div><\/div><\/div>\n\n\n<h2 id=\"ce-que-les-utilisateurs-disent-de-dialpad\" class=\"wp-block-heading\">Ce que les utilisateurs disent de Dialpad ?<\/h2>\n\n<p class=\"wp-block-paragraph\">Bas\u00e9 sur plus de 500 avis v\u00e9rifi\u00e9s de G2, Capterra et Trustpilot<\/p>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--pros wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude0a Qu&#039;est-ce que les utilisateurs appr\u00e9cient chez Dialpad ?<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Interface intuitive et moderne qui semble famili\u00e8re aux \u00e9quipes utilisant d\u00e9j\u00e0 Google Workspace ou Microsoft 365                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Transcription IA et coaching en direct qui r\u00e9duisent l&rsquo;administration post-appel et soutiennent le guidage des repr\u00e9sentants en temps r\u00e9el                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Configuration et int\u00e9gration rapides pour les \u00e9quipes de petite \u00e0 moyenne taille qui ont besoin d&rsquo;un <a href=\"https:\/\/www.cloudtalk.io\/blog\/quest-ce-quun-systeme-telephonique-cloud\/\">syst\u00e8me t\u00e9l\u00e9phonique cloud<\/a> fonctionnel rapidement                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Conception tout-en-un qui r\u00e9duit le basculement de contexte entre des outils de t\u00e9l\u00e9phone, de chat et de vid\u00e9o distincts                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u00ab Dialpad est un client VoIP simple \u00e0 utiliser avec d&rsquo;excellents outils d&rsquo;IA pour r\u00e9capituler et r\u00e9sumer les r\u00e9unions. Le site web est facile \u00e0 naviguer, et l&rsquo;interface d&rsquo;administration facilite la consultation des rapports et l&rsquo;affichage de l&rsquo;activit\u00e9 des utilisateurs en temps r\u00e9el. Il offre \u00e9galement une flexibilit\u00e9 pour choisir l&rsquo;appareil sur lequel vous recevez des appels ou des messages. \u00bb<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2022\/09\/reversed-g2@2x.png\" alt=\"Utilisateur G2 v\u00e9rifi\u00e9\" \/><\/div><div class=\"quote-block__author\"><div class=\"quote-block__name\">Utilisateur G2 v\u00e9rifi\u00e9<\/div><div class=\"quote-block__position\">Gestion d&#039;organisations \u00e0 but non lucratif<\/div><\/div><\/div><a href=\"https:\/\/www.g2.com\/products\/dialpad\/reviews?target=blank&#038;rel=nofollow\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--cons wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude24 Qu&#039;est-ce que les utilisateurs d\u00e9testent chez Dialpad ?<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Le prix annonc\u00e9 de \u20ac15\/utilisateur augmente consid\u00e9rablement une fois que les num\u00e9ros suppl\u00e9mentaires, les d\u00e9passements de SMS et les int\u00e9grations CRM sont pris en compte                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <a href=\"https:\/\/www.cloudtalk.io\/fr\/integrations\/\">Int\u00e9grations CRM<\/a> \u2014 y compris Salesforce et HubSpot \u2014 bloqu\u00e9es derri\u00e8re le niveau Pro (minimum \u20ac25\/utilisateur\/mois)                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    L&rsquo;int\u00e9gration Salesforce repose sur une extension de navigateur, ce qui entra\u00eene des \u00e9checs de synchronisation et des pertes de donn\u00e9es silencieuses qui obligent \u00e0 une v\u00e9rification manuelle des journaux                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Pas de <a href=\"https:\/\/www.cloudtalk.io\/parallel-dialer\/\">composeur parall\u00e8le<\/a> ou de <a href=\"https:\/\/www.cloudtalk.io\/composeur-intelligent\/\">composeur intelligent<\/a> \u2014 le composeur automatique puissant est limit\u00e9 au produit Dialpad Sell et aux niveaux sup\u00e9rieurs uniquement                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Couverture des num\u00e9ros internationaux limit\u00e9e \u00e0 plus de 70 pays sans pr\u00e9vention automatis\u00e9e du spam ni rotation de num\u00e9ros                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Le SLA de disponibilit\u00e9 formel n&rsquo;est disponible qu&rsquo;au niveau Enterprise, qui n\u00e9cessite un minimum de 100 utilisateurs \u2014 laissant les petites \u00e9quipes sans garanties contractuelles de fiabilit\u00e9                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u00ab Le service client est le pire que j&rsquo;aie jamais vu. Nous avons demand\u00e9 l&rsquo;ajout d&rsquo;une licence \u00e0 notre compte car un nouveau m\u00e9decin a rejoint le cabinet. 2 mois plus tard, toujours pas de r\u00e9solution. J&rsquo;ai discut\u00e9 en ligne avec quelqu&rsquo;un pendant plus de 2 heures. Toujours aucune r\u00e9solution. Personne ne r\u00e9pond aux e-mails. Nous passons \u00e0 Spruce. \u00bb<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/G2.svg\" alt=\"Utilisateur G2 v\u00e9rifi\u00e9\" \/><\/div><div class=\"quote-block__author\"><div class=\"quote-block__name\">Utilisateur G2 v\u00e9rifi\u00e9<\/div><div class=\"quote-block__position\">Praticien m\u00e9dical<\/div><\/div><\/div><a href=\"https:\/\/www.g2.com\/products\/dialpad\/reviews?target=blank&#038;rel=nofollow\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div style=\"--rcc-slides-per-view: 2\" class=\"wp-block-cloudtalk-review-card-carousel rcc--post-content\" data-display-mode=\"post-content\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">Que disent les gens de Dialpad sur G2 ?<\/h2><p class=\"rcc__description\">D\u00e9couvrez ce que les vrais utilisateurs disent de Dialpad sur G2 \u2014 des avis honn\u00eates, des exp\u00e9riences r\u00e9elles et des retours d&rsquo;\u00e9quipes qui l&rsquo;ont utilis\u00e9 en production.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/thumb_square_d2f4d0eb2af6a720a1a614305835b5a8.webp\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"0 out of 5 stars\"><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> Nos ventes ont chut\u00e9 drastiquement depuis la mise en \u0153uvre de ce service. Il n&#039;est pas exag\u00e9r\u00e9 de dire qu&#039;elles ont diminu\u00e9 de moiti\u00e9, et ce n&#039;est pas une co\u00efncidence. La multitude de probl\u00e8mes avec ce service, des appels coup\u00e9s au besoin de \u00ab pirater \u00bb le syst\u00e8me, les appels ind\u00e9sirables fr\u00e9quents, les fausses promesses et les d\u00e9connexions constantes avec notre CRM, ont tous contribu\u00e9 \u00e0 une baisse significative de nos revenus. Ce fut un d\u00e9sastre financier, et nous n&#039;avons d&#039;autre choix que de r\u00e9\u00e9valuer toute notre strat\u00e9gie commerciale en raison de cette terrible exp\u00e9rience.<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Samuel B.<\/span><span class=\"review-card__tag review-card__tag--gray\">March\u00e9 interm\u00e9diaire<\/span><span class=\"review-card__tag review-card__tag--blue\">Op\u00e9rations client<\/span><\/div><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/thumb_square_1bd250bbd3f6d0c609cabaa3c1e45c8a.webp\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"0 out of 5 stars\"><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> Ils nous facturent plus du double de ce dont nous avons besoin. Nous payons plus de 10 fois ce pour quoi nous avons initialement sign\u00e9 un contrat. Ils nous ont menti en nous disant qu&#039;ils r\u00e9duiraient le nombre d&#039;utilisateurs au nombre r\u00e9el d&#039;utilisateurs que nous avons. Ils continuent d&#039;augmenter nos prix, nous ont dit verbalement qu&#039;ils allaient ajuster notre compte au niveau de tarification et au nombre d&#039;utilisateurs appropri\u00e9s, puis ils disparaissent et vous transf\u00e8rent \u00e0 quelqu&#039;un d&#039;autre. Un cauchemar avec lequel travailler. Restez loin.<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Garrett O.<\/span><span class=\"review-card__tag review-card__tag--gray\">Petite entreprise<\/span><span class=\"review-card__tag review-card__tag--blue\">Ventes<\/span><\/div><p class=\"review-card__position\">Membre du conseil d&#039;administration<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2022\/09\/reversed-g2@2x.png\" alt=\"logo G2\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"2 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> Ne convient pas \u00e0 l&#039;usage pr\u00e9vu, notre \u00e9quipe de vente a rencontr\u00e9 de nombreux probl\u00e8mes de latence d&#039;appel, rendant son utilisation presque impossible. Les int\u00e9grations limit\u00e9es signifient que nous devions tout faire via Zapier, ce qui ne fonctionnait pas la moiti\u00e9 du temps.<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Max D.<\/span><span class=\"review-card__tag review-card__tag--gray\">Petite entreprise<\/span><span class=\"review-card__tag review-card__tag--blue\">SaaS<\/span><\/div><p class=\"review-card__position\">Administrateur num\u00e9rique<\/p><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"ci ci--sticky wp-block-cloudtalk-content-item\"><div class=\"ci__header\"><img decoding=\"async\" class=\"ci__icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/fab-icon.png\" alt=\"Dialpad logo\" width=\"32\" height=\"32\" loading=\"lazy\" \/><span class=\"ci__name\">Dialpad<\/span><\/div><div class=\"ci__items\"><div class=\"ci__item\"><span class=\"ci__label\">Fond\u00e9e en<\/span><span class=\"ci__value\">2011<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Note G2<\/span><span class=\"ci__value\">4.4\/5<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Prix de d\u00e9part<\/span><span class=\"ci__value\">\u20ac15\/utilisateur\/mois<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Couverture<\/span><span class=\"ci__value\">Plus de 70 pays<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Taille de l&#039;\u00e9quipe<\/span><span class=\"ci__value\">~1 500 employ\u00e9s<\/span><\/div><\/div><\/div><\/div>\n<\/div>\n\n\n<div class=\"wp-block-cloudtalk-homepage-hero-section\"><div class=\"homepage-hero-section homepage-hero-section--has-top-border\"><div class=\"homepage-hero-section__content\"><div class=\"homepage-hero-section__tags\"><span class=\"homepage-hero-section__tag\"><img loading=\"lazy\" decoding=\"async\" class=\"homepage-hero-section__tag-icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2023\/04\/cloudtalk-icon.svg\" alt=\"\" width=\"16\" height=\"16\" \/><span>CloudTalk &#8211; #1 Dialpad Alternative<\/span><\/span><span class=\"homepage-hero-section__tag homepage-hero-section__tag--highlighted\"><img loading=\"lazy\" decoding=\"async\" class=\"homepage-hero-section__tag-icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"\" width=\"16\" height=\"16\" \/><span>2025 Winter Leader<\/span><\/span><\/div><div class=\"homepage-hero-section__headline\"><h2>Vous cherchez une alternative \u00e0 Dialpad ?<\/h2><\/div><div class=\"homepage-hero-section__description\"><p>D\u00e9couvrez pourquoi plus de 5,500 entreprises ont opt\u00e9 pour CloudTalk pour une qualit\u00e9 d&rsquo;appel sup\u00e9rieure, des tarifs transparents et une IA pr\u00eate \u00e0 l&#8217;emploi.<\/p><\/div><div class=\"homepage-hero-section__buttons\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" class=\"btn btn-regular btn-secondary\">Obtenir une d\u00e9mo<\/a><a href=\"https:\/\/www.cloudtalk.io\/cloudtalk-vs-dialpad\/\" class=\"btn btn-regular btn-ghost\">Voir la comparaison<\/a><\/div><div class=\"homepage-hero-section__logo-carousel\"><div class=\"wp-block-cloudtalk-logo-carousel\"><\/div><\/div><div class=\"homepage-hero-section__image\"><img src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Product_Design.png\" alt=\"Hero image\" width=\"1920\" height=\"1296\" fetchpriority=\"high\" decoding=\"async\" data-no-lazy=\"1\" \/><div class=\"homepage-hero-section__video-blocks\"><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--1\"><div class=\"homepage-hero-section__video-text\">Ajouter des int\u00e9grations pr\u00e9f\u00e9r\u00e9es<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Integracie_184x60.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--2\"><div class=\"homepage-hero-section__video-text\">Obtenir des num\u00e9ros locaux<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Numbers_184x89.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--3\"><div class=\"homepage-hero-section__video-text\">Ajouter des agents vocaux IA<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Video_184x109.mp4\" autoplay loop playsinline muted><\/video><\/div><\/div><\/div><div class=\"homepage-hero-section__feature-highlights\"><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"22\" viewBox=\"0 0 23 22\" fill=\"none\"><path d=\"M14.5 2.5V1M18.4393 3.56066L19.5 2.5M19.5103 7.5H21.0103M20.9506 12C20.4489 17.0533 16.1853 21 11 21C5.47715 21 1 16.5228 1 11C1 5.81465 4.94668 1.5511 10 1.04938M11 7H15V11M14.6197 7C12.2653 10.3276 8.38636 12.5 4 12.5C2.9971 12.5 2.02072 12.3864 1.08302 12.1715\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Mieux not\u00e9 sur G2<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Constamment bien not\u00e9 sur G2, CloudTalk aide les \u00e9quipes \u00e0 monter en puissance plus rapidement, \u00e0 \u00e9viter la complexit\u00e9, et \u00e0 compter sur un syst\u00e8me t\u00e9l\u00e9phonique qui fonctionne comme pr\u00e9vu d\u00e8s le premier jour.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 16C12.866 16 16 12.866 16 9C16 5.13401 12.866 2 9 2C5.13401 2 2 5.13401 2 9C2 12.866 5.13401 16 9 16Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M15 22C18.866 22 22 18.866 22 15C22 11.134 18.866 8 15 8C11.134 8 8 11.134 8 15C8 18.866 11.134 22 15 22Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Plus de 100 int\u00e9grations<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Vos outils CRM, helpdesk et de vente communiquent d\u00e9j\u00e0 entre eux. CloudTalk se connecte nativement \u2014 pas d&rsquo;extensions de navigateur, pas de pertes de donn\u00e9es silencieuses.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M2.68675 15.6451L4.59494 14.5435C4.6983 14.4839 4.8196 14.4631 4.9369 14.4851L8.6914 15.1878C8.99995 15.2455 9.28478 15.008 9.28338 14.6941L9.26876 11.4045C9.26836 11.3151 9.29193 11.2272 9.33701 11.15L11.2317 7.90621C11.3303 7.73739 11.3215 7.52658 11.2091 7.3666L8.01892 2.82568M19.0002 4.85905C13.5002 7.50004 16.5 11 17.5002 11.5C19.3773 12.4384 21.9876 12.5 21.9876 12.5C21.9958 12.3344 22 12.1677 22 12C22 6.47715 17.5228 2 12 2C6.47715 2 2 6.47715 2 12C2 17.5228 6.47715 22 12 22C12.1677 22 12.3344 21.9959 12.5 21.9877M16.7578 21.9398L13.591 13.591L21.9398 16.7578L18.2376 18.2376L16.7578 21.9398Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Couverture dans plus de 160 pays<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>D&rsquo;\u00e0 c\u00f4t\u00e9 \u00e0 l&rsquo;autre bout du monde, CloudTalk maintient vos appels clairs, locaux et pr\u00eats \u00e0 \u00e9voluer \u2014 couvrant plus du double de la port\u00e9e internationale de Dialpad.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<section class=\"cs cs--bg-gradient-to-blue cs--layout-stacked wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">CloudTalk vs Dialpad : Comparaison d\u00e9taill\u00e9e<\/h2><p class=\"cs__description\">D\u00e9couvrez comment CloudTalk offre des performances sup\u00e9rieures l\u00e0 o\u00f9 cela compte le plus<\/p><\/div><\/div><div class=\"cs__content\">\n<div class=\"wp-block-cloudtalk-content-section-column\"><div class=\"wp-block-cloudtalk-before-after-table\"><div class=\"bat__table\"><div class=\"bat__row bat__row--header\"><div class=\"bat__cell bat__cell--label\"><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__column-header\">Dialpad<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__column-header\">CloudTalk<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Qualit\u00e9 des appels<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Latence de transcription et hallucinations IA signal\u00e9es sous charge ; la fiabilit\u00e9 vocale sur des connexions internet variables est une pr\u00e9occupation r\u00e9currente parmi les \u00e9valuateurs de G2<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Qualit\u00e9 d&#039;appel cristalline soutenue par une infrastructure multi-op\u00e9rateurs ; SLA de disponibilit\u00e9 de 99,999 % inclus sur tous les plans \u2014 pas seulement Enterprise<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Couverture internationale<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Plus de 70 pays ; pas de rotation de num\u00e9ros automatis\u00e9e ni de pr\u00e9vention du spam \u2014 surveillance manuelle requise<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Num\u00e9ros locaux dans plus de 160 pays avec rotation de num\u00e9ros automatis\u00e9e, pr\u00e9vention du spam, et conformit\u00e9 STIR\/SHAKEN int\u00e9gr\u00e9e<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Int\u00e9grations<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Les int\u00e9grations CRM sont bloqu\u00e9es derri\u00e8re le niveau Pro (\u20ac25\/utilisateur\/mois) ; Salesforce repose sur une extension de navigateur sujette aux \u00e9checs de synchronisation et aux erreurs de mappage de donn\u00e9es<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Synchronisation native en temps r\u00e9el avec HubSpot, Salesforce, Zendesk, Pipedrive et plus de 100 outils \u2014 pas d&#039;extensions de navigateur, pas de rapprochement manuel<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Analyses et rapports<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">CSAT IA et analyses avanc\u00e9es de la main-d&#039;\u0153uvre bloqu\u00e9es derri\u00e8re les niveaux Support et Sell plus chers ; pas de SLA de disponibilit\u00e9 formel sur les plans Standard ou Pro<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Suite d&#039;analyses compl\u00e8te avec rapports d&#039;agents, analyse des sentiments, ratio temps de parole\/\u00e9coute et notation des appels \u2014 incluse dans tous les plans avec un SLA de disponibilit\u00e9 de 99,999 %<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Composition<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Le Power Dialer est limit\u00e9 au produit Dialpad Sell ; aucun mode de composition parall\u00e8le ou intelligent n&#039;est disponible<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Power Dialer, Smart Dialer, Parallel Dialer et Predictive Dialer disponibles en tant que fonctionnalit\u00e9s standard<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Routage d&#039;appels<\/span><\/div><div class=\"bat__cell bat__cell--before bat__cell--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Pas d&#039;\u00e9diteur visuel de flux d&#039;appels ; le routage complexe n\u00e9cessite une configuration technique ; le routage vers l&#039;agent pr\u00e9f\u00e9r\u00e9 n\u00e9cessite un travail API personnalis\u00e9<\/span><\/div><div class=\"bat__cell bat__cell--after bat__cell--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Concepteur de flux d&#039;appels par glisser-d\u00e9poser avec plus de 20 conditions, y compris le routage bas\u00e9 sur les comp\u00e9tences, les files d&#039;attente VIP, le rappel et l&#039;agent pr\u00e9f\u00e9r\u00e9 \u2014 le tout sans code<\/span><\/div><\/div><\/div><div class=\"bat__slider\" aria-label=\"Comparison cards\"><div class=\"bat__slider-track\"><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Qualit\u00e9 des appels<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Dialpad:<\/strong> Latence de transcription et hallucinations IA signal\u00e9es sous charge ; la fiabilit\u00e9 vocale sur des connexions internet variables est une pr\u00e9occupation r\u00e9currente parmi les \u00e9valuateurs de G2<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Qualit\u00e9 d&#039;appel cristalline soutenue par une infrastructure multi-op\u00e9rateurs ; SLA de disponibilit\u00e9 de 99,999 % inclus sur tous les plans \u2014 pas seulement Enterprise<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Couverture internationale<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Dialpad:<\/strong> Plus de 70 pays ; pas de rotation de num\u00e9ros automatis\u00e9e ni de pr\u00e9vention du spam \u2014 surveillance manuelle requise<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Num\u00e9ros locaux dans plus de 160 pays avec rotation de num\u00e9ros automatis\u00e9e, pr\u00e9vention du spam, et conformit\u00e9 STIR\/SHAKEN int\u00e9gr\u00e9e<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Int\u00e9grations<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Dialpad:<\/strong> Les int\u00e9grations CRM sont bloqu\u00e9es derri\u00e8re le niveau Pro (\u20ac25\/utilisateur\/mois) ; Salesforce repose sur une extension de navigateur sujette aux \u00e9checs de synchronisation et aux erreurs de mappage de donn\u00e9es<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Synchronisation native en temps r\u00e9el avec HubSpot, Salesforce, Zendesk, Pipedrive et plus de 100 outils \u2014 pas d&#039;extensions de navigateur, pas de rapprochement manuel<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Analyses et rapports<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Dialpad:<\/strong> CSAT IA et analyses avanc\u00e9es de la main-d&#039;\u0153uvre bloqu\u00e9es derri\u00e8re les niveaux Support et Sell plus chers ; pas de SLA de disponibilit\u00e9 formel sur les plans Standard ou Pro<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Suite d&#039;analyses compl\u00e8te avec rapports d&#039;agents, analyse des sentiments, ratio temps de parole\/\u00e9coute et notation des appels \u2014 incluse dans tous les plans avec un SLA de disponibilit\u00e9 de 99,999 %<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Composition<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Dialpad:<\/strong> Le Power Dialer est limit\u00e9 au produit Dialpad Sell ; aucun mode de composition parall\u00e8le ou intelligent n&#039;est disponible<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Power Dialer, Smart Dialer, Parallel Dialer et Predictive Dialer disponibles en tant que fonctionnalit\u00e9s standard<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Routage d&#039;appels<\/span><\/div><div class=\"bat__card-section bat__card-section--before bat__card-section--negative\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Dialpad:<\/strong> Pas d&#039;\u00e9diteur visuel de flux d&#039;appels ; le routage complexe n\u00e9cessite une configuration technique ; le routage vers l&#039;agent pr\u00e9f\u00e9r\u00e9 n\u00e9cessite un travail API personnalis\u00e9<\/span><\/div><div class=\"bat__card-section bat__card-section--after bat__card-section--positive\"><span class=\"bat__icon bat__icon--ct\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Concepteur de flux d&#039;appels par glisser-d\u00e9poser avec plus de 20 conditions, y compris le routage bas\u00e9 sur les comp\u00e9tences, les files d&#039;attente VIP, le rappel et l&#039;agent pr\u00e9f\u00e9r\u00e9 \u2014 le tout sans code<\/span><\/div><\/div><\/div><div class=\"bat__slider-dots\" role=\"tablist\" aria-label=\"Slide navigation\"><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/section>\n\n<section class=\"cs cs--bg-white cs--layout-inline cs--has-top-border wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">Pourquoi choisir CloudTalk plut\u00f4t que Dialpad\u00a0?<\/h2><p class=\"cs__description\">CloudTalk offre des performances meilleures et plus fiables \u2014 sans les co\u00fbts cach\u00e9s<\/p><\/div><\/div><div class=\"cs__content\">\n<div class=\"wp-block-cloudtalk-content-section-column\"><div style=\"--fcg-cols: 3\" class=\"fcg wp-block-cloudtalk-feature-card-grid\"><div class=\"fcg__grid\"><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M12 12L7.72711 8.43926C7.09226 7.91022 6.77484 7.6457 6.54664 7.32144C6.34444 7.03413 6.19429 6.71354 6.10301 6.37428C6 5.99139 6 5.57819 6 4.7518V2M12 12L16.2729 8.43926C16.9077 7.91022 17.2252 7.6457 17.4534 7.32144C17.6556 7.03413 17.8057 6.71354 17.897 6.37428C18 5.99139 18 5.57819 18 4.7518V2M12 12L7.72711 15.5607C7.09226 16.0898 6.77484 16.3543 6.54664 16.6786C6.34444 16.9659 6.19429 17.2865 6.10301 17.6257C6 18.0086 6 18.4218 6 19.2482V22M12 12L16.2729 15.5607C16.9077 16.0898 17.2252 16.3543 17.4534 16.6786C17.6556 16.9659 17.8057 17.2865 17.897 17.6257C18 18.0086 18 18.4218 18 19.2482V22M4 2H20M4 22H20\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Agents vocaux IA qui travaillent 24h\/24 et 7j\/7<\/h3><p class=\"fc__desc\">D\u00e9ployez des <a href=\"https:\/\/www.cloudtalk.io\/fr\/agents-vocaux-ia\/\">agents vocaux IA<\/a> qui g\u00e8rent les appels entrants 24 heures sur 24 \u2014 qualifiant les leads, r\u00e9pondant aux FAQ, collectant des informations et acheminant vers la bonne \u00e9quipe lorsqu&rsquo;un contact humain est n\u00e9cessaire. Contrairement au mod\u00e8le d&rsquo;augmentation humaine de Dialpad, les agents de CloudTalk r\u00e9solvent de mani\u00e8re autonome les requ\u00eates de routine sans aucune intervention d&rsquo;agent.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6.09436 11.2288C6.03221 10.8282 5.99996 10.4179 5.99996 10C5.99996 5.58172 9.60525 2 14.0526 2C18.4999 2 22.1052 5.58172 22.1052 10C22.1052 10.9981 21.9213 11.9535 21.5852 12.8345C21.5154 13.0175 21.4804 13.109 21.4646 13.1804C21.4489 13.2512 21.4428 13.301 21.4411 13.3735C21.4394 13.4466 21.4493 13.5272 21.4692 13.6883L21.8717 16.9585C21.9153 17.3125 21.9371 17.4895 21.8782 17.6182C21.8266 17.731 21.735 17.8205 21.6211 17.8695C21.4911 17.9254 21.3146 17.8995 20.9617 17.8478L17.7765 17.3809C17.6101 17.3565 17.527 17.3443 17.4512 17.3448C17.3763 17.3452 17.3245 17.3507 17.2511 17.3661C17.177 17.3817 17.0823 17.4172 16.893 17.4881C16.0097 17.819 15.0524 18 14.0526 18C13.6344 18 13.2237 17.9683 12.8227 17.9073M7.63158 22C10.5965 22 13 19.5376 13 16.5C13 13.4624 10.5965 11 7.63158 11C4.66668 11 2.26316 13.4624 2.26316 16.5C2.26316 17.1106 2.36028 17.6979 2.53955 18.2467C2.61533 18.4787 2.65322 18.5947 2.66566 18.6739C2.67864 18.7567 2.68091 18.8031 2.67608 18.8867C2.67145 18.9668 2.65141 19.0573 2.61134 19.2383L2 22L4.9948 21.591C5.15827 21.5687 5.24 21.5575 5.31137 21.558C5.38652 21.5585 5.42641 21.5626 5.50011 21.5773C5.5701 21.5912 5.67416 21.6279 5.88227 21.7014C6.43059 21.8949 7.01911 22 7.63158 22Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Un Dialer IA qui g\u00e9n\u00e8re plus de 80 conversations par jour<\/h3><p class=\"fc__desc\">La <a href=\"https:\/\/www.cloudtalk.io\/sales-dialer\/\">suite de Dialers IA<\/a> de CloudTalk \u2014 incluant les <a href=\"https:\/\/www.cloudtalk.io\/?page_id=296734\">Power<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/fr\/composeur-parallele\/\">Parallel<\/a> et <a href=\"https:\/\/www.cloudtalk.io\/fr\/numeroteur-intelligent\/\">Smart Dialer<\/a> \u2014 permet \u00e0 votre \u00e9quipe d&rsquo;appels sortants de parcourir automatiquement les listes d&rsquo;appels, en ignorant les messages vocaux et en ne connectant les agents que lorsqu&rsquo;une personne en direct r\u00e9pond. Dialpad propose un Power Dialer uniquement dans son produit Sell ; CloudTalk inclut plusieurs modes de composition en standard.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M14.0497 6C15.0264 6.19057 15.924 6.66826 16.6277 7.37194C17.3314 8.07561 17.8091 8.97326 17.9997 9.95M14.0497 2C16.0789 2.22544 17.9713 3.13417 19.4159 4.57701C20.8606 6.01984 21.7717 7.91101 21.9997 9.94M10.2266 13.8631C9.02506 12.6615 8.07627 11.3028 7.38028 9.85323C7.32041 9.72854 7.29048 9.66619 7.26748 9.5873C7.18576 9.30695 7.24446 8.96269 7.41447 8.72526C7.46231 8.65845 7.51947 8.60129 7.63378 8.48698C7.98338 8.13737 8.15819 7.96257 8.27247 7.78679C8.70347 7.1239 8.70347 6.26932 8.27247 5.60643C8.15819 5.43065 7.98338 5.25585 7.63378 4.90624L7.43891 4.71137C6.90747 4.17993 6.64174 3.91421 6.35636 3.76987C5.7888 3.4828 5.11854 3.4828 4.55098 3.76987C4.2656 3.91421 3.99987 4.17993 3.46843 4.71137L3.3108 4.86901C2.78117 5.39863 2.51636 5.66344 2.31411 6.02348C2.08969 6.42298 1.92833 7.04347 1.9297 7.5017C1.93092 7.91464 2.01103 8.19687 2.17124 8.76131C3.03221 11.7947 4.65668 14.6571 7.04466 17.045C9.43264 19.433 12.295 21.0575 15.3284 21.9185C15.8928 22.0787 16.1751 22.1588 16.588 22.16C17.0462 22.1614 17.6667 22 18.0662 21.7756C18.4263 21.5733 18.6911 21.3085 19.2207 20.7789L19.3783 20.6213C19.9098 20.0898 20.1755 19.8241 20.3198 19.5387C20.6069 18.9712 20.6069 18.3009 20.3198 17.7333C20.1755 17.448 19.9098 17.1822 19.3783 16.6508L19.1835 16.4559C18.8339 16.1063 18.6591 15.9315 18.4833 15.8172C17.8204 15.3862 16.9658 15.3862 16.3029 15.8172C16.1271 15.9315 15.9523 16.1063 15.6027 16.4559C15.4884 16.5702 15.4313 16.6274 15.3644 16.6752C15.127 16.8453 14.7828 16.904 14.5024 16.8222C14.4235 16.7992 14.3612 16.7693 14.2365 16.7094C12.7869 16.0134 11.4282 15.0646 10.2266 13.8631Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Analyses IA sur 100 % de vos appels<\/h3><p class=\"fc__desc\">Au-del\u00e0 de la <a href=\"https:\/\/www.cloudtalk.io\/speech-to-text\/\">transcription<\/a> et de la <a href=\"https:\/\/www.cloudtalk.io\/fr\/notes-intelligentes-ia\/\">synth\u00e9tisation<\/a> de chaque appel, l&rsquo;<a href=\"https:\/\/www.cloudtalk.io\/fr\/conversation-intelligente-alimentee-par-lia\/\">IA d&rsquo;intelligence conversationnelle<\/a> de CloudTalk analyse le <a href=\"https:\/\/www.cloudtalk.io\/fr\/analyse-des-sentiments\/\">sentiment<\/a> et \u00e9value les performances \u2014 en envoyant les donn\u00e9es directement \u00e0 votre CRM sans rapprochement manuel. Pas d&rsquo;extensions de navigateur. Pas de coupures silencieuses.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 9V6C9 4.34315 7.65685 3 6 3C4.34315 3 3 4.34315 3 6C3 7.65685 4.34315 9 6 9H9ZM9 9V15M9 9H15M9 15V18C9 19.6569 7.65685 21 6 21C4.34315 21 3 19.6569 3 18C3 16.3431 4.34315 15 6 15H9ZM9 15H15M15 15H18C19.6569 15 21 16.3431 21 18C21 19.6569 19.6569 21 18 21C16.3431 21 15 19.6569 15 18V15ZM15 15V9M15 9V6C15 4.34315 16.3431 3 18 3C19.6569 3 21 4.34315 21 6C21 7.65685 19.6569 9 18 9H15Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Flux d&rsquo;appels haute performance en quelques secondes<\/h3><p class=\"fc__desc\">Cr\u00e9ez un routage avec un <a href=\"https:\/\/www.cloudtalk.io\/fr\/concepteur-de-flux-dappels\/\">concepteur de flux d&rsquo;appels<\/a> par glisser-d\u00e9poser connectant plus de 20 conditions \u2014 y compris le <a href=\"https:\/\/www.cloudtalk.io\/skills-based-routing\/\">routage bas\u00e9 sur les comp\u00e9tences<\/a>, les <a href=\"https:\/\/www.cloudtalk.io\/fr\/outils-de-centre-dappels\/file-dattente-prioritaire-cloudtalk\/\">files d&rsquo;attente VIP<\/a> et le <a href=\"https:\/\/www.cloudtalk.io\/fr\/outils-de-centre-dappels\/routage-des-agents-preferes\/\">routage vers l&rsquo;agent pr\u00e9f\u00e9r\u00e9<\/a> \u2014 le tout sans code. Dialpad n&rsquo;a pas d&rsquo;\u00e9diteur de flux visuel, et le routage vers l&rsquo;agent pr\u00e9f\u00e9r\u00e9 n\u00e9cessite un travail API personnalis\u00e9.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M2 12H22M2 12C2 17.5228 6.47715 22 12 22M2 12C2 6.47715 6.47715 2 12 2M22 12C22 17.5228 17.5228 22 12 22M22 12C22 6.47715 17.5228 2 12 2M12 2C14.5013 4.73835 15.9228 8.29203 16 12C15.9228 15.708 14.5013 19.2616 12 22M12 2C9.49872 4.73835 8.07725 8.29203 8 12C8.07725 15.708 9.49872 19.2616 12 22\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Num\u00e9ros mondiaux avec protection anti-spam int\u00e9gr\u00e9e<\/h3><p class=\"fc__desc\">Acc\u00e9dez \u00e0 des <a href=\"https:\/\/www.cloudtalk.io\/fr\/numeros-de-telephone-internationaux-pour-votre-centre-dappels\/\">num\u00e9ros internationaux dans plus de 160 pays<\/a> \u2014 plus du double de la couverture de Dialpad \u2014 avec la <a href=\"https:\/\/www.cloudtalk.io\/fr\/outils-de-centre-dappels\/stir-shaken-quest-ce-que-cest-et-comment-cela-aide-t-il\/\">conformit\u00e9 STIR\/SHAKEN<\/a> automatis\u00e9e et la rotation des num\u00e9ros qui emp\u00eache le signalement comme spam, sans aucune gestion manuelle requise.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 17.5H3.5M6.5 12H2M9 6.5H4M17 3L10.4036 12.235C10.1116 12.6438 9.96562 12.8481 9.97194 13.0185C9.97744 13.1669 10.0486 13.3051 10.1661 13.3958C10.3011 13.5 10.5522 13.5 11.0546 13.5H16L15 21L21.5964 11.765C21.8884 11.3562 22.0344 11.1519 22.0281 10.9815C22.0226 10.8331 21.9514 10.6949 21.8339 10.6042C21.6989 10.5 21.4478 10.5 20.9454 10.5H16L17 3Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Tarification transparente \u2014 pas de pi\u00e8ge IA d&rsquo;abord<\/h3><p class=\"fc__desc\">La <a href=\"https:\/\/www.cloudtalk.io\/fr\/tarification-de-logiciel-de-centre-dappels\/\">tarification<\/a> de CloudTalk inclut les <a href=\"https:\/\/www.cloudtalk.io\/fr\/integrations\/\">int\u00e9grations CRM<\/a>, les <a href=\"https:\/\/www.cloudtalk.io\/call-statistics\/\">analyses<\/a> et les fonctionnalit\u00e9s de base sans n\u00e9cessiter de mises \u00e0 niveau de niveau. Contrairement \u00e0 Dialpad \u2014 o\u00f9 les d\u00e9passements de SMS, les num\u00e9ros suppl\u00e9mentaires (\u20ac5\u2013\u20ac15 chacun), les tarifs internationaux mesur\u00e9s et les mises \u00e0 niveau Pro forc\u00e9es doublent r\u00e9guli\u00e8rement le prix de base annonc\u00e9 \u2014 CloudTalk offre des co\u00fbts pr\u00e9visibles qui \u00e9voluent avec votre \u00e9quipe.<\/p><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/section>\n\n<div style=\"--rcc-slides-per-view: 2\" class=\"wp-block-cloudtalk-review-card-carousel rcc--has-top-border\" data-display-mode=\"section\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">Entreprises ayant choisi CloudTalk<\/h2><p class=\"rcc__description\">De vrais r\u00e9sultats de vraies entreprises qui ont fait le pas \u2014 et n&rsquo;ont jamais regard\u00e9 en arri\u00e8re.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u00ab\u00a0Nous \u00e9tions bloqu\u00e9s \u00e0 un taux de prise en charge de 20 \u00e0 30\u00a0%. Avec CloudTalk, nous avons atteint 40 \u00e0 50\u00a0%. Cela a fait toute la diff\u00e9rence. Nous utilisons beaucoup la fonction de balise pour suivre l&#8217;emplacement des prospects dans l&rsquo;entonnoir, et le tableau de bord aide chaque repr\u00e9sentant \u00e0 voir o\u00f9 il en est.\u00a0\u00bb<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Syon Joshi<\/cite><p class=\"social-proof-block__position\">Directeur marketing, Velu<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">50\u00a0%<\/span><span class=\"social-proof-block__statistic-description\">Taux de prise en charge atteint<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">Compl\u00e8te<\/span><span class=\"social-proof-block__statistic-description\">Visibilit\u00e9 sur la performance des repr\u00e9sentants<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/velu-logo-dark.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/velu\/\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u00ab\u00a0C&rsquo;\u00e9tait une combinaison d&rsquo;appels coup\u00e9s, de longs temps de connexion et d&rsquo;un support qui n&rsquo;\u00e9tait tout simplement pas disponible quand nous en avions besoin. J&rsquo;ai litt\u00e9ralement fait une feuille de calcul de comparaison de t\u00e9l\u00e9phonie. Si une solution ne cochait pas toutes nos cases, je ne voulais m\u00eame pas leur parler. Le choix \u00e9tait clair\u00a0: CloudTalk.\u00a0\u00bb<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Madeline<\/cite><p class=\"social-proof-block__position\">Responsable de l&#039;exp\u00e9rience client (mondiale), RateMyAgent<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">66\u00a0%<\/span><span class=\"social-proof-block__statistic-description\">R\u00e9duction des appels de support en 3 semaines<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">25\u00a0%<\/span><span class=\"social-proof-block__statistic-description\">Baisse des requ\u00eates de chat et d&#039;e-mail associ\u00e9es<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/09\/ratemyagent-logo-dark.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/fr\/temoignages-clients\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u00ab\u00a0La transition vers CloudTalk s&rsquo;est d\u00e9roul\u00e9e en douceur. La productivit\u00e9 des agents a augment\u00e9 de 10\u00a0% directement gr\u00e2ce \u00e0 ce changement. Nous pensions que notre \u00e9quipe de vente ne pouvait pas g\u00e9rer plus de 15 prospects par jour, mais cette ann\u00e9e, certains jours, elle en a g\u00e9r\u00e9 30 \u2014 et a conclu plus d&rsquo;affaires.\u00a0\u00bb<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Poliglota<\/cite><p class=\"social-proof-block__position\">Plateforme d&#039;e-learning, t\u00e9moignage client CloudTalk<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">30\u00a0%<\/span><span class=\"social-proof-block__statistic-description\">Augmentation des taux de r\u00e9ussite des appels sortants<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">25\u00a0%<\/span><span class=\"social-proof-block__statistic-description\">Diminution du taux d&#039;affaires perdues<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/02\/Poliglota-gray.png\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/poliglota\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-faq wp-block-cloudtalk-faq--white wp-block-cloudtalk-faq--has-top-border wp-block-cloudtalk-faq-v2\" data-display-mode=\"section\"><div class=\"faq-block\"><div class=\"faq-block__header\"><h2 class=\"faq-block__title\">Foire aux questions sur Dialpad et CloudTalk<\/h2><\/div><div class=\"faq-block__items\"><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-8\"><h3 class=\"faq-item__question-text\">Dialpad est-il bas\u00e9 sur le cloud\u00a0?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-8\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">Oui. Dialpad est une plateforme de communication enti\u00e8rement bas\u00e9e sur le cloud qui fonctionne via une application de bureau, un navigateur ou une application mobile (iOS et Android) sans n\u00e9cessiter de mat\u00e9riel sur site. Elle est construite sur une architecture cloud-native et con\u00e7ue pour les \u00e9quipes \u00e0 distance et hybrides. CloudTalk est \u00e9galement bas\u00e9 sur le cloud, avec la m\u00eame flexibilit\u00e9 d&rsquo;appareil \u2014 plus un SLA de disponibilit\u00e9 de 99,999\u00a0% sur chaque plan, et pas seulement au niveau Enterprise comme avec Dialpad.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-9\"><h3 class=\"faq-item__question-text\">CloudTalk est-il fiable\u00a0?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-9\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">CloudTalk maintient un SLA de disponibilit\u00e9 de 99,999\u00a0% sur tous les plans, soutenu par une infrastructure multi-op\u00e9rateurs et une distribution mondiale de serveurs. Contrairement \u00e0 Dialpad \u2014 qui ne fournit un SLA de disponibilit\u00e9 formel que sur son niveau Enterprise (n\u00e9cessitant un minimum de 100 utilisateurs) \u2014 CloudTalk garantit la fiabilit\u00e9 quelle que soit la taille de l&rsquo;\u00e9quipe. CloudTalk est \u00e9galement r\u00e9guli\u00e8rement bien not\u00e9 sur G2 et d\u00e9tient les certifications de conformit\u00e9 GDPR et SOC 2.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-10\"><h3 class=\"faq-item__question-text\">Dialpad est-il adapt\u00e9 au d\u00e9marchage t\u00e9l\u00e9phonique\u00a0?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-10\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">Dialpad inclut un Power Dialer dans son produit Sell, mais il lui manque les modes de <a href=\"https:\/\/www.cloudtalk.io\/fr\/composeur-parallele\/\">composition parall\u00e8le<\/a> et <a href=\"https:\/\/www.cloudtalk.io\/fr\/numeroteur-intelligent\/\">intelligente<\/a> que les \u00e9quipes d&rsquo;appels sortants \u00e0 haut volume requi\u00e8rent g\u00e9n\u00e9ralement. Les appels internationaux sont factur\u00e9s \u00e0 la minute plut\u00f4t qu&rsquo;inclus, et le <a href=\"https:\/\/www.cloudtalk.io\/fr\/voicemail-drop\/\">d\u00e9p\u00f4t de message vocal<\/a> n&rsquo;est pas disponible au niveau de base. Pour les \u00e9quipes menant des op\u00e9rations de d\u00e9marchage t\u00e9l\u00e9phonique s\u00e9rieuses, la suite compl\u00e8te de dialers de CloudTalk \u2014 incluant <a href=\"https:\/\/www.cloudtalk.io\/?page_id=296734\">Power Dialer<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/fr\/composeur-parallele\/\">Parallel Dialer<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/fr\/numeroteur-intelligent\/\">Smart Dialer<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/fr\/voicemail-drop\/\">D\u00e9p\u00f4t de message vocal<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/fr\/cliquer-pour-appeler\/\">Clic pour appeler<\/a> et <a href=\"https:\/\/www.cloudtalk.io\/fr\/detection-repondeur-automatique\/\">D\u00e9tection de r\u00e9pondeur automatique<\/a> \u2014 est une solution plus sp\u00e9cifiquement con\u00e7ue.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-11\"><h3 class=\"faq-item__question-text\">Comment la tarification de Dialpad se compare-t-elle \u00e0 celle de CloudTalk\u00a0?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-11\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">Le prix d&rsquo;entr\u00e9e annonc\u00e9 de Dialpad de \u20ac15\/utilisateur\/mois est trompeusement bas. Les int\u00e9grations CRM n\u00e9cessitent le niveau Pro \u00e0 \u20ac25\/mois. Les num\u00e9ros de t\u00e9l\u00e9phone suppl\u00e9mentaires co\u00fbtent \u20ac5\u2013\u20ac15 chacun par mois, les d\u00e9passements de SMS sont factur\u00e9s \u00e0 \u20ac0.008 par message (avec un plafond par compte, non par utilisateur), les appels internationaux sont factur\u00e9s \u00e0 la minute, et la facturation mensuelle entra\u00eene une prime de 40\u201380\u00a0% par rapport \u00e0 la tarification annuelle. Pour une analyse d\u00e9taill\u00e9e, consultez notre <a href=\"https:\/\/www.cloudtalk.io\/blog\/dialpad-pricing\/\">guide de tarification Dialpad<\/a>. La <a href=\"https:\/\/www.cloudtalk.io\/fr\/tarification-de-logiciel-de-centre-dappels\/\">tarification<\/a> de CloudTalk inclut les int\u00e9grations CRM, les analyses et les fonctionnalit\u00e9s de base sans forcer de mises \u00e0 niveau de niveau pour des fonctionnalit\u00e9s essentielles.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-12\"><h3 class=\"faq-item__question-text\">Qui a les meilleures int\u00e9grations CRM\u00a0: Dialpad ou CloudTalk\u00a0?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-12\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">CloudTalk s&rsquo;int\u00e8gre nativement \u2014 sans extensions de navigateur \u2014 avec <a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-dun-centre-dappel-pour-hubspot\/\">HubSpot<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-de-votre-systeme-telephonique-dans-salesforce\/\">Salesforce<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-dun-centre-dappels-pour-zendesk\/\">Zendesk<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/fr\/n-1-des-systemes-telephoniques-pour-les-equipes-de-vente-pipedrive\/\">Pipedrive<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/fr\/zoho-crm\/\">Zoho CRM<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/fr\/integrez-intercom-a-votre-logiciel-de-centre-de-contact\/\">Intercom<\/a> et plus de 100 autres outils \u2014 inclus dans tous les plans. Les int\u00e9grations CRM de Dialpad sont limit\u00e9es au niveau Pro, et son int\u00e9gration Salesforce utilise une extension de navigateur connue pour causer des \u00e9checs de synchronisation, des erreurs de mappage d&rsquo;objets et une instabilit\u00e9 de plugin qui n\u00e9cessitent un rapprochement manuel. Des \u00e9quipes de 10 repr\u00e9sentants peuvent perdre environ 3,5 heures par jour \u00e0 cause de cette surcharge administrative cach\u00e9e.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-13\"><h3 class=\"faq-item__question-text\">Comment le routage d&rsquo;appels se compare-t-il entre Dialpad et CloudTalk\u00a0?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-13\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">CloudTalk offre un <a href=\"https:\/\/www.cloudtalk.io\/fr\/concepteur-de-flux-dappels\/\">concepteur de flux d&rsquo;appels<\/a> par glisser-d\u00e9poser avec plus de 20 conditions de routage, y compris le <a href=\"https:\/\/www.cloudtalk.io\/skills-based-routing\/\">routage bas\u00e9 sur les comp\u00e9tences<\/a>, l&rsquo;<a href=\"https:\/\/www.cloudtalk.io\/fr\/quest-que-livr-serveur-vocal-interactif\/\">IVR<\/a>, les <a href=\"https:\/\/www.cloudtalk.io\/fr\/outils-de-centre-dappels\/file-dattente-prioritaire-cloudtalk\/\">files d&rsquo;attente VIP<\/a>, le <a href=\"https:\/\/www.cloudtalk.io\/fr\/logiciel-de-centre-dappels-avec-fonction-de-rappel-avancee\/\">rappel<\/a>, le <a href=\"https:\/\/www.cloudtalk.io\/fr\/outils-de-centre-dappels\/routage-des-agents-preferes\/\">routage vers l&rsquo;agent pr\u00e9f\u00e9r\u00e9<\/a> et le <a href=\"https:\/\/www.cloudtalk.io\/fr\/outils-de-centre-dappels\/routage-intelligent-des-appels-quest-ce-que-cest-comment-cela-fonctionne-t-il-et-quelles-sont-les-meilleures-pratiques\/\">routage bas\u00e9 sur l&rsquo;appelant<\/a> \u2014 tous configurables par des administrateurs non techniques sans limite de complexit\u00e9. Dialpad n&rsquo;a pas d&rsquo;\u00e9diteur de flux d&rsquo;appels visuel ; le routage complexe n\u00e9cessite une configuration technique, et le routage vers l&rsquo;agent pr\u00e9f\u00e9r\u00e9 n\u00e9cessite un d\u00e9veloppement API personnalis\u00e9 plut\u00f4t qu&rsquo;un r\u00e9glage natif sans code.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-14\"><h3 class=\"faq-item__question-text\">Pourquoi les entreprises passent-elles de Dialpad \u00e0 CloudTalk\u00a0?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-14\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">Les raisons les plus courantes sont\u00a0: le co\u00fbt total de possession d\u00e9passant significativement le prix annonc\u00e9 une fois que les int\u00e9grations CRM, les num\u00e9ros suppl\u00e9mentaires, les d\u00e9passements de SMS et les appels internationaux factur\u00e9s \u00e0 la minute sont inclus\u00a0; les \u00e9checs de synchronisation Salesforce et les erreurs de mappage de donn\u00e9es caus\u00e9es par l&rsquo;architecture d&rsquo;int\u00e9gration bas\u00e9e sur les extensions de Dialpad\u00a0; l&rsquo;absence de modes de composition parall\u00e8le et intelligente pour les \u00e9quipes d&rsquo;appels sortants \u00e0 haut volume\u00a0; la couverture limit\u00e9e des num\u00e9ros internationaux (plus de 70 pays contre plus de 160 pour CloudTalk)\u00a0; et les frictions de support lorsque des probl\u00e8mes complexes de facturation ou techniques n\u00e9cessitent une escalade au-del\u00e0 du mod\u00e8le de support ax\u00e9 sur l&rsquo;IA de Dialpad. Consultez notre <a href=\"https:\/\/www.cloudtalk.io\/?page_id=10727\">comparaison compl\u00e8te des alternatives \u00e0 Dialpad<\/a> ou la <a href=\"https:\/\/www.cloudtalk.io\/cloudtalk-vs-dialpad\/\">description d\u00e9taill\u00e9e de CloudTalk vs Dialpad<\/a> pour en savoir plus.<\/p><\/div><\/div><\/div><\/div><div class=\"faq-block__cta\"><div class=\"faq-block__cta-image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/Avatar-group.png\" alt=\"\" \/><\/div><div class=\"faq-block__cta-content\"><h3 class=\"faq-block__cta-title\">Vous avez encore des questions\u00a0?<\/h3><p class=\"faq-block__cta-description\">Vous ne trouvez pas la r\u00e9ponse que vous cherchez\u00a0? Discutez avec notre \u00e9quipe amicale.<\/p><div class=\"faq-block__cta-button\"><a href=\"https:\/\/www.cloudtalk.io\/demo-b\/\" class=\"btn btn-primary\">Nous contacter<\/a><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"demo-ab-block--section wp-block-cloudtalk-demo-ab\"><div class=\"demo-ab-block\"><div class=\"demo-ab-block__hero\"><div class=\"demo-ab-block__hero-content\"><h2 class=\"demo-ab-block__heading\">Pr\u00eat \u00e0 d\u00e9couvrir une qualit\u00e9 d&rsquo;appel sup\u00e9rieure\u00a0?<\/h2><p class=\"demo-ab-block__hero-paragraph\">Rejoignez plus de 4\u00a0000 entreprises qui font confiance \u00e0 CloudTalk pour leurs appels de vente et de support. D\u00e9couvrez pourquoi CloudTalk offre de meilleurs r\u00e9sultats que Dialpad.<\/p><div class=\"demo-ab-block__list-wrapper\"><\/div><\/div><\/div><div class=\"demo-ab-block__form-section\"><div class=\"demo-ab-block__form-wrap\"><div class=\"demo-ab-block__form-content demo-form\">\n<div class=\"ct-demo-form\">\n<!--[if lte IE 8]>\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2-legacy.js\"><\/script>\n<![endif]-->\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2.js\"><\/script>\n<script>\n\nlet searchParams = new URLSearchParams(window.location.search);\nsearchParams.has('filled_email');\nlet emailVal = searchParams.get('filled_email');\n\nhbspt.forms.create({\n\tregion: \"na1\",\n\tportalId: \"6195055\",\n\tformId: \"209cca80-551b-4b65-ae93-766d7218210e\",\n    onFormReady: function($form) {\n        $form.attr(\"data-default-form-id\", \"866072\");\n        if(emailVal) {\n            $form.find('input[name=\"email\"]').val(emailVal).change(); \n        }\n    },\n    onFormSubmit: function (form) {\n        window.dataLayer = window.dataLayer || [];\t \n        dataLayer.push({\n            'event': 'demoFormSubmitted',\n            'registrationFirstName': form.find(\"[name=firstname]\").val(),\n            'registrationLastName': form.find(\"[name=lastname]\").val(),\n            'registrationEmail': form.find(\"[name=email]\").val(),\n            'registrationPhoneNumber': form.find(\"[name=phone]\").val(),\n            'registrationUserNumber': form.find(\"[name=demo__users]\").find(\":selected\").val()\n        });\n    }\n});\n<\/script>\n<\/div>\n\n<div class=\"ct-referral-form\">\n<script>\n  hbspt.forms.create({\n    portalId: \"6195055\",\n    formId: \"6a618028-e42d-4ae6-bc9b-002fc38cc18a\",\n    region: \"na1\"\n  });\n<\/script>\n<\/div>\n<\/div><div class=\"wp-block-cloudtalk-logo-carousel wp-block-cloudtalk-logo-carousel--padding-top-l wp-block-cloudtalk-logo-carousel--padding-bottom-l\"><div class=\"logo-carousel__container\" data-carousel-duration=\"30s\"><div class=\"logo-carousel__track\"><div class=\"logo-carousel__item\"><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/glovo\/\/\" class=\"logo-carousel__link\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/CustomerGlovo-SizeDefault-VersionOriginal-2.png\" class=\"logo-carousel__logo\" \/><\/a><\/div><div class=\"logo-carousel__item\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/customer-stories\/pipedrive\/\" class=\"logo-carousel__link\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/CustomerPipedrive-SizeDefault-VersionOriginal-2.png\" class=\"logo-carousel__logo\" \/><\/a><\/div><div class=\"logo-carousel__item\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/customer-stories\/revolut\/\" class=\"logo-carousel__link\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/CustomerRevolut-SizeDefault-VersionOriginal-1.png\" class=\"logo-carousel__logo\" \/><\/a><\/div><div class=\"logo-carousel__item\"><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/velu\/\" class=\"logo-carousel__link\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/CustomerVelu.uk-SizeDefault-VersionOriginal-1.png\" class=\"logo-carousel__logo\" \/><\/a><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"demo-ab-block__rating-cards\"><div class=\"demo-ab-block__rating-cards-track\"><div class=\"demo-ab-block__rating-card\"><div class=\"demo-ab-block__rating-card-header\"><div class=\"demo-ab-block__rating-card-logos\"><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"G2 logo\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><\/div><div class=\"demo-ab-block__rating-card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_0)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_0\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_1)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_1\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_2)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_2\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_3)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"demo-ab-block__rating-card-content\"><p class=\"demo-ab-block__rating-card-label\">Avis<\/p><p class=\"demo-ab-block__rating-card-number\">1\u00a0500+<\/p><\/div><\/div><div class=\"demo-ab-block__rating-card\"><div class=\"demo-ab-block__rating-card-header\"><div class=\"demo-ab-block__rating-card-logos\"><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/capterra.svg\" alt=\"\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><\/div><div class=\"demo-ab-block__rating-card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_1_0)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_1_0\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_1_1)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_1_1\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_1_2)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_1_2\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_1_3)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_1_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><defs><linearGradient id=\"star-gradient-3n2\" x1=\"0%\" y1=\"0%\" x2=\"100%\" y2=\"0%\"><stop offset=\"0%\" style=\"stop-color:#FDB022;stop-opacity:1\" \/><stop offset=\"50%\" style=\"stop-color:#FDB022;stop-opacity:1\" \/><stop offset=\"50%\" style=\"stop-color:#F5F5F5;stop-opacity:1\" \/><stop offset=\"100%\" style=\"stop-color:#F5F5F5;stop-opacity:1\" \/><\/linearGradient><\/defs><g clip-path=\"url(#clip0_24831_3279_rating_1_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"url(#star-gradient-3n2)\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_1_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"demo-ab-block__rating-card-content\"><p class=\"demo-ab-block__rating-card-label\">Avis<\/p><p class=\"demo-ab-block__rating-card-number\">260+<\/p><\/div><\/div><div class=\"demo-ab-block__rating-card\"><div class=\"demo-ab-block__rating-card-header\"><div class=\"demo-ab-block__rating-card-logos\"><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/customer-1.png\" alt=\"\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/customer-2.png\" alt=\"\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/customer-3.png\" alt=\"\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><\/div><div class=\"demo-ab-block__rating-card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_2_0)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_2_0\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_2_1)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_2_1\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_2_2)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_2_2\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_2_3)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_2_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_2_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_2_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"demo-ab-block__rating-card-content\"><p class=\"demo-ab-block__rating-card-label\">Clients<\/p><p class=\"demo-ab-block__rating-card-number\">4\u00a0000+<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<p class=\"wp-block-paragraph\">Dialpad inclut un Power Dialer dans son produit Sell, mais il lui manque les modes de <a href=\"https:\/\/www.cloudtalk.io\/fr\/composeur-parallele\/\">composition parall\u00e8le<\/a> et <a href=\"https:\/\/www.cloudtalk.io\/fr\/numeroteur-intelligent\/\">intelligente<\/a> que les \u00e9quipes d&rsquo;appels sortants \u00e0 haut volume requi\u00e8rent g\u00e9n\u00e9ralement. Les appels internationaux sont factur\u00e9s \u00e0 la minute plut\u00f4t qu&rsquo;inclus, et le <a href=\"https:\/\/www.cloudtalk.io\/fr\/voicemail-drop\/\">d\u00e9p\u00f4t de message vocal<\/a> n&rsquo;est pas disponible au niveau de base. Pour les \u00e9quipes menant des op\u00e9rations de d\u00e9marchage t\u00e9l\u00e9phonique s\u00e9rieuses, la suite compl\u00e8te de dialers de CloudTalk \u2014 incluant <a href=\"https:\/\/www.cloudtalk.io\/?page_id=296734\">Power Dialer<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/fr\/composeur-parallele\/\">Parallel Dialer<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/fr\/numeroteur-intelligent\/\">Smart Dialer<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/fr\/voicemail-drop\/\">D\u00e9p\u00f4t de message vocal<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/fr\/cliquer-pour-appeler\/\">Clic pour appeler<\/a> et <a href=\"https:\/\/www.cloudtalk.io\/fr\/detection-repondeur-automatique\/\">D\u00e9tection de r\u00e9pondeur automatique<\/a> \u2014 est une solution plus sp\u00e9cifiquement con\u00e7ue.<\/p>","protected":false},"excerpt":{"rendered":"<p>Dialpad inclut un Power Dialer dans son produit Sell, mais il lui manque les modes de composition parall\u00e8le et intelligente que les \u00e9quipes d&rsquo;appels sortants \u00e0 haut volume requi\u00e8rent g\u00e9n\u00e9ralement. Les appels internationaux sont factur\u00e9s \u00e0 la minute plut\u00f4t qu&rsquo;inclus, et le d\u00e9p\u00f4t de message vocal n&rsquo;est pas disponible au niveau de base. Pour les [&hellip;]<\/p>\n","protected":false},"author":149,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"ct-post-type":[],"ct-solution":[],"ct-industry":[],"ct-use-case":[],"ct-ai-voice-agent-type":[],"ct-feature-category":[],"ct-tool-category":[],"class_list":["post-330942","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/pages\/330942","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/users\/149"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/comments?post=330942"}],"version-history":[{"count":0,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/pages\/330942\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/media?parent=330942"}],"wp:term":[{"taxonomy":"ct-post-type","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/ct-post-type?post=330942"},{"taxonomy":"ct-solution","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/ct-solution?post=330942"},{"taxonomy":"ct-industry","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/ct-industry?post=330942"},{"taxonomy":"ct-use-case","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/ct-use-case?post=330942"},{"taxonomy":"ct-ai-voice-agent-type","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/ct-ai-voice-agent-type?post=330942"},{"taxonomy":"ct-feature-category","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/ct-feature-category?post=330942"},{"taxonomy":"ct-tool-category","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/ct-tool-category?post=330942"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}