[{"id":334275,"date":"2026-06-23T20:05:55","date_gmt":"2026-06-23T18:05:55","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/?p=334275"},"modified":"2026-06-23T20:05:58","modified_gmt":"2026-06-23T18:05:58","slug":"comment-fixer-les-objectifs-de-vente","status":"publish","type":"post","link":"https:\/\/www.cloudtalk.io\/fr\/blog\/comment-fixer-les-objectifs-de-vente\/","title":{"rendered":"Objectif de vente : d\u00e9finition, types, exemples et comment les fixer en [cgv actual_year]"},"content":{"rendered":"<h1 class=\"wp-block-heading\">Quota de vente : D\u00e9finition, types, exemples et comment les fixer en 2026<\/h1>\n\n\n<div class=\"wp-block-cloudtalk-summary\"><div class=\"summary-block summary-block--sm\"><h3 class=\"wp-block-heading\">En bref :<\/h3>\n\n<p>Un quota de vente est un objectif de performance sp\u00e9cifique, limit\u00e9 dans le temps, attribu\u00e9 \u00e0 un repr\u00e9sentant ou \u00e0 une \u00e9quipe de vente, et directement li\u00e9 \u00e0 la r\u00e9mun\u00e9ration. Ce guide pr\u00e9sente les 6 principaux types de quotas, des exemples concrets par r\u00f4le, un processus en 5 \u00e9tapes pour d\u00e9finir les quotas et comment suivre leur r\u00e9alisation en temps r\u00e9el.<\/p>\n\n<p><strong>Ce que vous trouverez dans ce guide :<\/strong><br><\/p>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--numbered wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--numbered\"><ol class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">01<\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <a href=\"#what-is\"><strong>Qu&rsquo;est-ce qu&rsquo;un quota de vente ?<\/strong><\/a> \u2014 d\u00e9finition et pourquoi c&rsquo;est important                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">02<\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <a href=\"#vs\"><strong>Quota de vente vs. objectif vs. cible<\/strong><\/a> \u2014 les diff\u00e9rences cl\u00e9s                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">03<\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <a href=\"#types\"><strong>6 types de quotas de vente<\/strong><\/a> \u2014 avec des exemples concrets pour chacun                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">04<\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <a href=\"#examples\"><strong>Exemples de quotas de vente par r\u00f4le<\/strong><\/a> \u2014 SDR, AE, CSM, Responsable des ventes                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">05<\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <a href=\"#how-to-set\"><strong>Comment d\u00e9finir un quota de vente<\/strong><\/a> \u2014 m\u00e9thodologie en 5 \u00e9tapes                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">06<\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <a href=\"#attainment\"><strong>Comment suivre la r\u00e9alisation des quotas<\/strong><\/a> \u2014 formule, benchmarks et outils                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">07<\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <a href=\"#cloudtalk\"><strong>Comment CloudTalk aide les \u00e9quipes \u00e0 atteindre leurs quotas<\/strong><\/a> \u2014 composeurs, analyses, coaching                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">08<\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <a href=\"#mistakes\"><strong>5 erreurs courantes dans la fixation des quotas<\/strong><\/a> \u2014 et comment les \u00e9viter                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ol><\/div><\/div><\/div><\/div>\n\n\n<p class=\"has-black-color has-text-color has-medium-font-size\">Votre \u00e9quipe travaille dur. Mais sans le bon quota, le \u00ab dur \u00bb n&rsquo;a pas de direction.<\/p>\n\n<p>Un quota de vente est le levier de performance le plus puissant dans toute organisation commerciale. Bien d\u00e9fini, il favorise la concentration, la responsabilisation et les revenus. Mal d\u00e9fini, il engendre frustration, objectifs manqu\u00e9s et rotation du personnel.<\/p>\n\n<p>Ce guide couvre tout ce dont vous avez besoin : ce qu&rsquo;est un quota de vente, les 6 principaux types, des exemples concrets par r\u00f4le, comment en d\u00e9finir un en 5 \u00e9tapes, et comment suivre sa r\u00e9alisation au fil du temps.<\/p>\n\n<div class=\"wp-block-cloudtalk-cta-proof\"><div class=\"cta-proof-block\"><div class=\"cta-proof-block__content\"><h2 class=\"cta-proof-block__headline\">Vous souhaitez que vos repr\u00e9sentants atteignent leurs quotas plus r\u00e9guli\u00e8rement ? D\u00e9couvrez comment CloudTalk vous aide.<\/h2><div class=\"cta-proof-block__button\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\" class=\"btn btn-secondary\">Commencez votre essai gratuit <svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n            <path d=\"M4.16666 10H15.8333M15.8333 10L10.8333 5M15.8333 10L10.8333 15\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n        <\/svg><\/a><\/div><\/div><\/div><\/div>\n\n<h2 class=\"wp-block-heading\" id=\"what-is\">Qu&rsquo;est-ce qu&rsquo;un quota de vente ?<\/h2>\n\n<p>Un quota de vente est un objectif de performance d\u00e9fini, attribu\u00e9 \u00e0 un repr\u00e9sentant ou \u00e0 une \u00e9quipe de vente pour une p\u00e9riode sp\u00e9cifique \u2014 le plus souvent un mois, un trimestre ou une ann\u00e9e. Il fixe la production minimale attendue en termes mesurables, qu&rsquo;il s&rsquo;agisse des revenus g\u00e9n\u00e9r\u00e9s, des transactions conclues, des unit\u00e9s vendues ou des activit\u00e9s r\u00e9alis\u00e9es.<\/p>\n\n<p>Les quotas transforment les objectifs de revenus g\u00e9n\u00e9raux de l&rsquo;entreprise en attentes au niveau individuel. Ils cr\u00e9ent un moyen coh\u00e9rent de mesurer la performance \u00e0 travers les territoires, les r\u00f4les et les \u00e9quipes \u2014 et ils constituent le fondement de la plupart des structures de r\u00e9mun\u00e9ration des ventes.<\/p>\n\n<div class=\"wp-block-cloudtalk-note wp-block-cloudtalk-note\" aria-label=\"Note content\" role=\"note\"><div class=\"note-block\"><h3 class=\"note-block__title\" id=\"note-title-default\">Distinction cl\u00e9<\/h3><div class=\"note-block__description\" aria-labelledby=\"note-title-default\"><p>Un quota de vente est directement li\u00e9 \u00e0 la r\u00e9mun\u00e9ration. Un repr\u00e9sentant qui atteint son quota gagne la totalit\u00e9 de sa commission ; un repr\u00e9sentant qui le manque gagne moins. Ce lien avec la r\u00e9mun\u00e9ration est ce qui distingue un quota d&rsquo;un objectif ou d&rsquo;une cible \u2014 et c&rsquo;est ce qui fait des quotas le levier comportemental le plus puissant dans les ventes.<\/p><\/div><\/div><\/div>\n\n<h2 class=\"wp-block-heading\" id=\"vs\">Quota de vente vs. objectif vs. cible : Quelle est la diff\u00e9rence ?<\/h2>\n\n<p>Ces trois termes sont souvent utilis\u00e9s de mani\u00e8re interchangeable, mais ils d\u00e9signent des choses diff\u00e9rentes en pratique :<\/p>\n\n\n<ul class=\"wp-block-list\"><li><strong>Quota de vente :<\/strong> Un objectif de performance sp\u00e9cifique, au niveau individuel, li\u00e9 \u00e0 la r\u00e9mun\u00e9ration. Le fait de le manquer a une cons\u00e9quence financi\u00e8re directe pour le repr\u00e9sentant. Exemple : cl\u00f4turer \u20ac150,000 de nouveaux ARR ce trimestre.<\/li>\n\n<li><strong>Objectif de vente :<\/strong> Un r\u00e9sultat strat\u00e9gique plus large que l&rsquo;entreprise ou l&rsquo;\u00e9quipe s&rsquo;efforce d&rsquo;atteindre. Souvent annuel, rarement directement li\u00e9 \u00e0 la r\u00e9mun\u00e9ration individuelle. Exemple : augmenter les revenus de 30 % d&rsquo;une ann\u00e9e sur l&rsquo;autre.<\/li>\n\n<li><strong>Cible de vente :<\/strong> Un rep\u00e8re au niveau d&rsquo;une \u00e9tape, g\u00e9n\u00e9ralement pour une \u00e9quipe ou une unit\u00e9 commerciale, utilis\u00e9 pour mesurer la progression vers un objectif. Exemple : atteindre \u20ac4M en ARR au T2 en \u00e9quipe.<\/li><\/ul>\n\n\n<p>Les objectifs donnent une direction. Les cibles mesurent les progr\u00e8s. Les quotas orientent le comportement \u2014 et parce qu&rsquo;ils sont li\u00e9s \u00e0 la r\u00e9mun\u00e9ration, ils sont les plus puissants des trois.<\/p>\n\n<h2 class=\"wp-block-heading\" id=\"types\">6 types de quotas de vente (avec exemples)<\/h2>\n\n<p>Tous les quotas ne mesurent pas la m\u00eame chose, et choisir le mauvais type pour votre d\u00e9marche commerciale vous co\u00fbtera cher. Voici les 6 principaux types et quand utiliser chacun.<\/p>\n\n<h3 class=\"wp-block-heading\">1. Quota de revenus<\/h3>\n\n<p>Le type le plus courant. Il mesure la valeur totale en euros des transactions conclues au cours d&rsquo;une p\u00e9riode.<\/p>\n\n<p><strong>Id\u00e9al pour :<\/strong> Responsables de comptes (Account Executives), \u00e9quipes de cl\u00f4ture, organisations ax\u00e9es sur les revenus.<\/p>\n\n<div class=\"wp-block-cloudtalk-note wp-block-cloudtalk-note\" aria-label=\"Note content\" role=\"note\"><div class=\"note-block\"><h3 class=\"note-block__title\" id=\"note-title-default\">Exemple<\/h3><div class=\"note-block__description\" aria-labelledby=\"note-title-default\"><p>Un AE dans une entreprise SaaS B2B a un quota de revenus de \u20ac200,000 de nouveaux ARR par trimestre. Chaque transaction conclue contribue \u00e0 ce total en fonction de la valeur de son contrat.<\/p><\/div><\/div><\/div>\n\n<p>Les quotas de revenus maintiennent les \u00e9quipes concentr\u00e9es sur les transactions \u00e0 forte valeur ajout\u00e9e. L&rsquo;inconv\u00e9nient : ils peuvent inciter les repr\u00e9sentants \u00e0 accorder de fortes remises pour conclure les ventes, ce qui nuit \u00e0 la marge.<\/p>\n\n<h3 class=\"wp-block-heading\">2. Quota de volume<\/h3>\n\n<p>Mesure la quantit\u00e9 de transactions conclues ou d&rsquo;unit\u00e9s vendues, quelle que soit la taille de la transaction.<\/p>\n\n<p><strong>Id\u00e9al pour :<\/strong> Ventes transactionnelles, e-commerce, processus de vente \u00e0 haute v\u00e9locit\u00e9.<\/p>\n\n<div class=\"wp-block-cloudtalk-note wp-block-cloudtalk-note\" aria-label=\"Note content\" role=\"note\"><div class=\"note-block\"><h3 class=\"note-block__title\" id=\"note-title-default\">Exemple<\/h3><div class=\"note-block__description\" aria-labelledby=\"note-title-default\"><p>Un repr\u00e9sentant commercial au d\u00e9tail a un quota de volume de 40 unit\u00e9s de produit vendues par mois. Chaque transaction conclue compte, que la transaction soit de \u20ac50 ou de \u20ac500.<\/p><\/div><\/div><\/div>\n\n<p>Les quotas de volume r\u00e9compensent la coh\u00e9rence et l&rsquo;activit\u00e9. Le risque : les repr\u00e9sentants se concentrent sur les petites transactions faciles au lieu des opportunit\u00e9s de plus grande valeur.<\/p>\n\n<h3 class=\"wp-block-heading\">3. Quota d&rsquo;activit\u00e9<\/h3>\n\n<p>Mesure le nombre d&rsquo;activit\u00e9s de vente r\u00e9alis\u00e9es \u2014 appels pass\u00e9s, e-mails envoy\u00e9s, d\u00e9monstrations r\u00e9serv\u00e9es ou r\u00e9unions tenues.<\/p>\n\n<p><strong>Id\u00e9al pour :<\/strong> SDRs, BDRs, r\u00f4les ax\u00e9s sur la prospection, construction de pipeline en phase initiale.<\/p>\n\n<div class=\"wp-block-cloudtalk-note wp-block-cloudtalk-note\" aria-label=\"Note content\" role=\"note\"><div class=\"note-block\"><h3 class=\"note-block__title\" id=\"note-title-default\">Exemple<\/h3><div class=\"note-block__description\" aria-labelledby=\"note-title-default\"><p>Un SDR a un quota d&rsquo;activit\u00e9 de 60 appels \u00e0 froid et 10 d\u00e9monstrations r\u00e9serv\u00e9es par semaine. Atteindre le quota d&rsquo;activit\u00e9 maintient un pipeline sain, que les transactions se concluent ou non pendant cette p\u00e9riode.<\/p><\/div><\/div><\/div>\n\n<p>Les quotas d&rsquo;activit\u00e9 sont utiles pour les r\u00f4les o\u00f9 les r\u00e9sultats (transactions conclues) sont significativement en retard par rapport aux actions (appels, e-mails). Le risque : r\u00e9compenser le travail de remplissage plut\u00f4t qu&rsquo;un engagement significatif.<\/p>\n\n<h3 class=\"wp-block-heading\">4. Quota de profit<\/h3>\n\n<p>Mesure le profit brut ou la marge g\u00e9n\u00e9r\u00e9e par les transactions conclues, et non seulement les revenus bruts.<\/p>\n\n<p><strong>Id\u00e9al pour :<\/strong> Les organisations o\u00f9 les remises importantes sont un probl\u00e8me, ou lorsque la composition des produits affecte significativement la marge.<\/p>\n\n<div class=\"wp-block-cloudtalk-note wp-block-cloudtalk-note\" aria-label=\"Note content\" role=\"note\"><div class=\"note-block\"><h3 class=\"note-block__title\" id=\"note-title-default\">Exemple<\/h3><div class=\"note-block__description\" aria-labelledby=\"note-title-default\"><p>Un repr\u00e9sentant commercial d&rsquo;une entreprise manufacturi\u00e8re a un quota de profit exigeant \u20ac80,000 de marge brute par trimestre. La vente d&rsquo;un produit \u00e0 fort revenu mais \u00e0 faible marge ne compte pas autant que la vente d&rsquo;une gamme \u00e0 marge plus \u00e9lev\u00e9e.<\/p><\/div><\/div><\/div>\n\n<p>Les quotas de profit alignent le comportement des repr\u00e9sentants sur la rentabilit\u00e9 de l&rsquo;entreprise. L&rsquo;inconv\u00e9nient : ils sont complexes \u00e0 suivre et peuvent sembler opaques pour les repr\u00e9sentants qui n&rsquo;ont pas acc\u00e8s aux donn\u00e9es de marge.<\/p>\n\n<h3 class=\"wp-block-heading\">5. Quota de pr\u00e9vision<\/h3>\n\n<p>Mesure la pr\u00e9cision des pr\u00e9visions de vente d&rsquo;un repr\u00e9sentant par rapport aux r\u00e9sultats r\u00e9els.<\/p>\n\n<p><strong>Id\u00e9al pour :<\/strong> AEs seniors, responsables des ventes, r\u00f4les RevOps.<\/p>\n\n<div class=\"wp-block-cloudtalk-note wp-block-cloudtalk-note\" aria-label=\"Note content\" role=\"note\"><div class=\"note-block\"><h3 class=\"note-block__title\" id=\"note-title-default\">Exemple<\/h3><div class=\"note-block__description\" aria-labelledby=\"note-title-default\"><p>Un responsable des ventes a un quota de pr\u00e9vision exigeant que les appels de pipeline de son \u00e9quipe se situent \u00e0 \u00b110 % des r\u00e9sultats r\u00e9els chaque trimestre. Des pr\u00e9visions constamment surestim\u00e9es ou sous-estim\u00e9es d\u00e9clenchent un non-atteinte de quota.<\/p><\/div><\/div><\/div>\n\n<p>Les quotas de pr\u00e9vision renforcent la discipline de pr\u00e9vision et r\u00e9duisent le probl\u00e8me du \u00ab sandbagging \u00bb, o\u00f9 les repr\u00e9sentants sous-estiment d\u00e9lib\u00e9r\u00e9ment le pipeline pour para\u00eetre meilleurs. Ils sont rarement utilis\u00e9s comme quota autonome.<\/p>\n\n<h3 class=\"wp-block-heading\">6. Quota combin\u00e9<\/h3>\n\n<p>Combine deux ou plusieurs types de quotas en un seul objectif, g\u00e9n\u00e9ralement pond\u00e9r\u00e9 par importance.<\/p>\n\n<p><strong>Id\u00e9al pour :<\/strong> AEs \u00e0 cycle complet, r\u00f4les commerciaux hybrides, organisations souhaitant \u00e9quilibrer les r\u00e9sultats et l&rsquo;activit\u00e9.<\/p>\n\n<div class=\"wp-block-cloudtalk-note wp-block-cloudtalk-note\" aria-label=\"Note content\" role=\"note\"><div class=\"note-block\"><h3 class=\"note-block__title\" id=\"note-title-default\">Exemple<\/h3><div class=\"note-block__description\" aria-labelledby=\"note-title-default\"><p>Un AE a un quota combin\u00e9 : 70 % bas\u00e9 sur les revenus (\u20ac140,000 pour un objectif de \u20ac200,000) et 30 % bas\u00e9 sur l&rsquo;activit\u00e9 (21 d\u00e9monstrations r\u00e9alis\u00e9es sur 30). Les deux composantes doivent \u00eatre atteintes proportionnellement pour une commission compl\u00e8te.<\/p><\/div><\/div><\/div>\n\n<p>Les quotas combin\u00e9s offrent l&rsquo;image la plus \u00e9quilibr\u00e9e de la performance des repr\u00e9sentants. Le risque : ils sont complexes \u00e0 administrer et peuvent semer la confusion chez les repr\u00e9sentants quant aux priorit\u00e9s.<\/p>\n\n<div class=\"wp-block-cloudtalk-cta wp-block-cloudtalk-cta--blue wp-block-cloudtalk-cta\"><div class=\"cta-block\"><div class=\"cta-block__content\"><h2 class=\"cta-block__headline\">Les analyses de CloudTalk aident les managers \u00e0 suivre l&rsquo;activit\u00e9 et la progression des quotas de revenus en temps r\u00e9el.<\/h2><div class=\"cta-block__button\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" class=\"btn btn-secondary\">Voir en action <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div>\n\n<h2 class=\"wp-block-heading\" id=\"examples\">Exemples de quotas de vente par r\u00f4le<\/h2>\n\n<p>Voici comment les types de quotas se rapportent aux r\u00f4les commerciaux courants en pratique.<\/p>\n\n<h3 class=\"wp-block-heading\">Exemples de quotas SDR \/ BDR<\/h3>\n\n\n<ul class=\"wp-block-list\"><li><strong>Quota d&rsquo;activit\u00e9 :<\/strong> 60 appels sortants par jour + 8 r\u00e9unions qualifi\u00e9es r\u00e9serv\u00e9es par semaine<\/li>\n\n<li><strong>Quota de pipeline :<\/strong> \u20ac500,000 de pipeline qualifi\u00e9 ajout\u00e9 au CRM par trimestre<\/li>\n\n<li><strong>Quota combin\u00e9 :<\/strong> 50 appels\/jour (pond\u00e9ration 50 %) + 6 d\u00e9mos r\u00e9serv\u00e9es\/semaine (pond\u00e9ration 50 %)<\/li><\/ul>\n\n\n<h3 class=\"wp-block-heading\">Exemples de quotas pour les Responsables de Comptes (AE)<\/h3>\n\n\n<ul class=\"wp-block-list\"><li><strong>Quota de revenus :<\/strong> \u20ac200,000 de nouveaux ARR par trimestre (SaaS B2B)<\/li>\n\n<li><strong>Quota de volume :<\/strong> 12 transactions conclues par mois (ventes transactionnelles)<\/li>\n\n<li><strong>Quota combin\u00e9 :<\/strong> \u20ac180,000 ARR (75 %) + 90 % de pr\u00e9cision des pr\u00e9visions (25 %)<\/li><\/ul>\n\n\n<h3 class=\"wp-block-heading\">Exemples de quotas pour les Responsables du Succ\u00e8s Client \/ Gestionnaires de Comptes<\/h3>\n\n\n<ul class=\"wp-block-list\"><li><strong>Quota de revenus :<\/strong> \u20ac150,000 de r\u00e9tention de revenus nets (expansion + upsell) par trimestre<\/li>\n\n<li><strong>Quota de r\u00e9tention :<\/strong> maintenir 95 % de r\u00e9tention de revenus bruts sur les comptes g\u00e9r\u00e9s<\/li>\n\n<li><strong>Quota combin\u00e9 :<\/strong> cible NRR (70 %) + taux de renouvellement (30 %)<\/li><\/ul>\n\n\n<h3 class=\"wp-block-heading\">Exemples de quotas pour les Responsables des Ventes<\/h3>\n\n\n<ul class=\"wp-block-list\"><li><strong>Quota de revenus d&rsquo;\u00e9quipe :<\/strong> \u20ac1.2M de nouveaux ARR par trimestre pour une \u00e9quipe de 6 AE<\/li>\n\n<li><strong>Quota de r\u00e9alisation :<\/strong> au moins 70 % des collaborateurs directs atteignant leur quota individuel<\/li>\n\n<li><strong>Quota de pr\u00e9vision :<\/strong> pr\u00e9vision d&rsquo;\u00e9quipe \u00e0 \u00b18 % des r\u00e9sultats r\u00e9els chaque trimestre<\/li><\/ul>\n\n\n<h2 class=\"wp-block-heading\" id=\"how-to-set\">Comment d\u00e9finir un quota de vente en 5 \u00e9tapes<\/h2>\n\n<p>Fixer un quota n&rsquo;est pas un probl\u00e8me de math\u00e9matiques. C&rsquo;est un exercice d&rsquo;\u00e9quilibre entre l&rsquo;ambition de l&rsquo;entreprise et la r\u00e9alit\u00e9 du repr\u00e9sentant. Voici un processus reproductible en cinq \u00e9tapes.<\/p>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--numbered wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--numbered\"><ol class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">01<\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Choisissez votre approche \u2014 Top-down ou bottom-up<\/strong>                <\/div>\n                                                    <div class=\"list-block__content-sub\">\n                        Top-down (descendante) : commencez par l&rsquo;objectif de revenus de l&rsquo;entreprise et divisez-le par le nombre d&#8217;employ\u00e9s. Rapide, mais souvent d\u00e9connect\u00e9e de la r\u00e9alit\u00e9 du territoire. Bottom-up (ascendante) : commencez par les performances historiques des repr\u00e9sentants et la capacit\u00e9 du territoire, puis construisez. Plus pr\u00e9cise, mais n\u00e9cessite plus de donn\u00e9es. La plupart des organisations tr\u00e8s performantes utilisent une approche mixte.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">02<\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Ancrez-vous aux performances historiques<\/strong>                <\/div>\n                                                    <div class=\"list-block__content-sub\">\n                        Extrayez les donn\u00e9es au niveau des repr\u00e9sentants sur 4 \u00e0 8 trimestres. Examinez l&rsquo;atteinte moyenne, les revenus des meilleurs performants, les revenus m\u00e9dians des repr\u00e9sentants et les tendances du taux de r\u00e9ussite. Un quota sain devrait \u00eatre atteignable par 60 \u00e0 70 % de vos repr\u00e9sentants. Si moins de la moiti\u00e9 atteignent leur quota de mani\u00e8re constante, votre quota est trop \u00e9lev\u00e9.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">03<\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Prenez en compte les variables de territoire et de march\u00e9<\/strong>                <\/div>\n                                                    <div class=\"list-block__content-sub\">\n                        Tous les territoires ne sont pas \u00e9gaux. Ajustez en fonction du march\u00e9 total adressable (TAM), du pipeline existant, des comptes nomm\u00e9s, de l&rsquo;intensit\u00e9 concurrentielle et si le repr\u00e9sentant est nouveau ou exp\u00e9riment\u00e9.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">04<\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Appliquez une p\u00e9riode de mont\u00e9e en puissance pour les nouveaux repr\u00e9sentants<\/strong>                <\/div>\n                                                    <div class=\"list-block__content-sub\">\n                        Une p\u00e9riode de mont\u00e9e en puissance standard : 0 % du quota au mois 1 (int\u00e9gration), 25 % au mois 2, 50 % au mois 3, 75 % au mois 4, 100 % \u00e0 partir du mois 5. Ajustez la dur\u00e9e de la mont\u00e9e en puissance en fonction de votre cycle de vente moyen.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">05<\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Int\u00e9grez une cadence de r\u00e9vision<\/strong>                <\/div>\n                                                    <div class=\"list-block__content-sub\">\n                        Les quotas ne doivent pas \u00eatre d\u00e9finis une fois pour toutes. Revoyez-les trimestriellement : l&rsquo;atteinte est-elle sup\u00e9rieure ou inf\u00e9rieure \u00e0 65 % ? Les conditions du march\u00e9 ont-elles chang\u00e9 ? Les meilleurs performants d\u00e9passent-ils constamment leur quota ? Un quota qui ne peut pas \u00eatre ajust\u00e9 est un quota auquel on ne peut pas faire confiance.                    <\/div>\n                            <\/div>\n        <\/li>\n<\/ol><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-note wp-block-cloudtalk-note\" aria-label=\"Note content\" role=\"note\"><div class=\"note-block\"><h3 class=\"note-block__title\" id=\"note-title-default\">R\u00e9f\u00e9rence 2026<\/h3><div class=\"note-block__description\" aria-labelledby=\"note-title-default\"><p>Selon le <a href=\"https:\/\/spotio.com\/blog\/state-of-field-sales-2026\/?target=_blank&amp;rel=%22nofollow%22\" target=\"_blank\" rel=\"noopener\">rapport 2026 de SPOTIO sur l&rsquo;\u00e9tat des ventes sur le terrain<\/a> (452 r\u00e9pondants), seulement 1 manager commercial sur le terrain sur 3 d\u00e9clare que 70 % ou plus de son \u00e9quipe atteint r\u00e9guli\u00e8rement ses objectifs.<sup>1<\/sup> <\/p><p>Une <a href=\"https:\/\/venliconsulting.com\/post\/state-of-b2b-sales-20261?target=_blank&amp;rel=%22nofollow%22\" target=\"_blank\" rel=\"noopener\">analyse distincte de Gong<\/a> portant sur 7,1 millions d&rsquo;opportunit\u00e9s a r\u00e9v\u00e9l\u00e9 que le taux moyen d&rsquo;atteinte des objectifs est pass\u00e9 de 52 % en 2024 \u00e0 46 % en 2025, 74 % des leaders des ventes B2B affirmant que la conclusion de transactions est devenue plus difficile.<sup>2<\/sup><\/p><\/div><\/div><\/div>\n\n<h2 class=\"wp-block-heading\" id=\"attainment\">Comment suivre l&rsquo;atteinte des objectifs de vente<\/h2>\n\n<p>L&rsquo;atteinte des objectifs mesure le pourcentage d&rsquo;objectifs qu&rsquo;un repr\u00e9sentant ou une \u00e9quipe a r\u00e9alis\u00e9 sur une p\u00e9riode donn\u00e9e.<\/p>\n\n<p><strong>Formule :<\/strong> Atteinte des objectifs (%) = (Ventes r\u00e9elles \u00f7 Objectifs) \u00d7 100<\/p>\n\n<div class=\"wp-block-cloudtalk-note wp-block-cloudtalk-note\" aria-label=\"Note content\" role=\"note\"><div class=\"note-block\"><h3 class=\"note-block__title\" id=\"note-title-default\">Exemple<\/h3><div class=\"note-block__description\" aria-labelledby=\"note-title-default\"><p>Si l&rsquo;objectif d&rsquo;un repr\u00e9sentant est de \u20ac200 000 et qu&rsquo;il conclut des ventes pour \u20ac170 000, son taux d&rsquo;atteinte est de 85 %. La plupart des plans de commissionnement pr\u00e9voient des taux acc\u00e9l\u00e9r\u00e9s au-del\u00e0 de 100 % d&rsquo;atteinte et des taux r\u00e9duits en dessous d&rsquo;un seuil (g\u00e9n\u00e9ralement 50 % ou 70 %).<\/p><\/div><\/div><\/div>\n\n<h3 class=\"wp-block-heading\">Quel est un bon taux d&rsquo;atteinte des objectifs ?<\/h3>\n\n\n<ul class=\"wp-block-list\"><li><strong>Atteinte de l&rsquo;\u00e9quipe de 70 \u00e0 80 % :<\/strong> Saine. La plupart des repr\u00e9sentants atteignent leurs objectifs ; une minorit\u00e9 est en difficult\u00e9. C&rsquo;est la fourchette cible pour des objectifs bien calibr\u00e9s.<\/li>\n\n<li><strong>Atteinte de l&rsquo;\u00e9quipe inf\u00e9rieure \u00e0 50 % :<\/strong> L&rsquo;objectif est probablement trop \u00e9lev\u00e9, la couverture territoriale est faible, ou il y a un manque de formation ou d&rsquo;outils.<\/li>\n\n<li><strong>Atteinte de l&rsquo;\u00e9quipe sup\u00e9rieure \u00e0 90 % :<\/strong> L&rsquo;objectif pourrait \u00eatre trop bas. Les repr\u00e9sentants sous-estiment leurs capacit\u00e9s, ou les objectifs n&rsquo;ont pas \u00e9t\u00e9 fix\u00e9s de mani\u00e8re suffisamment ambitieuse.<\/li><\/ul>\n\n\n<h3 class=\"wp-block-heading\">Comment suivre l&rsquo;atteinte en temps r\u00e9el<\/h3>\n\n<p>Le suivi en temps r\u00e9el de l&rsquo;atteinte des objectifs est l&rsquo;endroit o\u00f9 la plupart des \u00e9quipes de vente perdent du terrain. Les managers qui ne r\u00e9visent les chiffres d&rsquo;objectifs qu&rsquo;en fin de trimestre n&rsquo;ont pas le temps d&rsquo;intervenir lorsqu&rsquo;un repr\u00e9sentant prend du retard.<\/p>\n\n<p>L&rsquo;approche la plus efficace combine les donn\u00e9es CRM avec l&rsquo;<a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/6-analyses-de-centre-dappels-garanties-pour-aider-a-ameliorer-les-resultats-dentreprise\/\">analyse des appels<\/a>. Lorsque l&rsquo;activit\u00e9 du pipeline d&rsquo;un repr\u00e9sentant diminue \u2013 moins d&rsquo;appels enregistr\u00e9s, des taux de connexion plus faibles, une dur\u00e9e moyenne d&rsquo;appel plus courte \u2013 c&rsquo;est un signal d&rsquo;alerte pr\u00e9coce que l&rsquo;atteinte des objectifs en souffrira avant m\u00eame que les chiffres ne le montrent.<\/p>\n\n<p>Le <a href=\"https:\/\/www.cloudtalk.io\/fr\/dashboard\/\">tableau de bord en temps r\u00e9el<\/a> et les <a href=\"https:\/\/www.cloudtalk.io\/fr\/logiciel-de-centre-dappels-avec-statistiques\/\">analyses et rapports<\/a> de CloudTalk offrent aux managers commerciaux une visibilit\u00e9 en direct sur le volume d&rsquo;appels, le <a href=\"https:\/\/www.cloudtalk.io\/fr\/ratio-parler-ecouter\/\">ratio temps de parole\/temps d&rsquo;\u00e9coute<\/a>, les tendances de sentiment et la performance au niveau des agents \u2014 ainsi, les conversations de coaching ont lieu quand elles peuvent encore changer le r\u00e9sultat, et non apr\u00e8s la fin du trimestre.<\/p>\n\n<div class=\"wp-block-cloudtalk-cta wp-block-cloudtalk-cta--blue wp-block-cloudtalk-cta\"><div class=\"cta-block\"><div class=\"cta-block__content\"><h2 class=\"cta-block__headline\">Identifiez les risques li\u00e9s aux objectifs plus t\u00f4t. CloudTalk offre aux managers des analyses d&rsquo;appels en temps r\u00e9el pour chaque repr\u00e9sentant.<\/h2><div class=\"cta-block__button\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" class=\"btn btn-secondary\">R\u00e9server votre d\u00e9mo <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div>\n\n<h2 class=\"wp-block-heading\" id=\"cloudtalk\">Comment CloudTalk aide les \u00e9quipes de vente \u00e0 atteindre leurs objectifs<\/h2>\n\n<p>Atteindre un objectif de vente exige deux choses : une activit\u00e9 suffisante pour remplir le pipeline, et une qualit\u00e9 suffisante dans chaque conversation pour convertir. CloudTalk r\u00e9pond \u00e0 ces deux exigences.<\/p>\n\n<p>En tant que <a href=\"https:\/\/www.cloudtalk.io\/fr\/logiciel-de-centre-dappels\/\">centre d&rsquo;appels et syst\u00e8me t\u00e9l\u00e9phonique professionnel bas\u00e9 sur le cloud<\/a>, il se connecte directement \u00e0 votre CRM et donne aux managers les donn\u00e9es dont ils ont besoin pour coacher les repr\u00e9sentants avant que les objectifs manqu\u00e9s ne deviennent des habitudes.<\/p>\n\n<h3 class=\"wp-block-heading\">Plus d&rsquo;appels, moins d&rsquo;administration<\/h3>\n\n<p>Le <a href=\"https:\/\/www.cloudtalk.io\/?page_id=296734\">Power Dialer<\/a> et le <a href=\"https:\/\/www.cloudtalk.io\/fr\/composeur-parallele\/\">Parallel Dialer<\/a> de CloudTalk permettent aux \u00e9quipes d&rsquo;appels sortants de composer plus rapidement et de se connecter avec davantage de prospects en direct par heure. L&rsquo;<a href=\"https:\/\/www.cloudtalk.io\/fr\/balises-de-resume-d-appel-automatique\/\">IA de r\u00e9sum\u00e9 et de tagging des appels<\/a> \u00e9limine l&rsquo;administration apr\u00e8s l&rsquo;appel en g\u00e9n\u00e9rant automatiquement des notes d&rsquo;appel et en les synchronisant avec votre CRM \u2014 ainsi, les repr\u00e9sentants passent du temps \u00e0 vendre, et non \u00e0 consigner.<\/p>\n\n\n<div>\n  <script async src=\"https:\/\/js.storylane.io\/js\/v2\/storylane.js\"><\/script>\n  <div class=\"sl-embed\" style=\"position:relative;padding-bottom:calc(54.47% + 25px);width:100%;height:0;transform:scale(1)\">\n    <iframe loading=\"lazy\" class=\"sl-demo\" src=\"https:\/\/app.storylane.io\/demo\/szuhduym2qmx?embed=inline\" name=\"sl-embed\" allow=\"fullscreen\" allowfullscreen style=\"position:absolute;top:0;left:0;width:100%!important;height:100%!important;border:1px solid rgba(63,95,172,0.35);box-shadow: 0px 0px 18px rgba(26, 19, 72, 0.15);border-radius:10px;box-sizing:border-box;\"><\/iframe>\n  <\/div>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\">Coaching en temps r\u00e9el pour am\u00e9liorer l&rsquo;atteinte des objectifs<\/h3>\n\n<p>Les managers peuvent utiliser la <a href=\"https:\/\/www.cloudtalk.io\/fr\/supervision-dappels\/\">surveillance des appels<\/a> de CloudTalk pour \u00e9couter les appels en direct, murmurer des conseils aux repr\u00e9sentants sans que le prospect n&rsquo;entende, ou intervenir pour reprendre un appel qui d\u00e9raille. L&rsquo;<a href=\"https:\/\/www.cloudtalk.io\/fr\/analyse-des-sentiments\/\">analyse des sentiments<\/a> r\u00e9v\u00e8le quels repr\u00e9sentants g\u00e9n\u00e8rent constamment un sentiment n\u00e9gatif lors des appels \u2014 un indicateur avanc\u00e9 fiable d&rsquo;une faible atteinte des objectifs.<\/p>\n\n<h3 class=\"wp-block-heading\">Suivi des objectifs gr\u00e2ce \u00e0 l&rsquo;analyse des appels<\/h3>\n\n<p>Les <a href=\"https:\/\/www.cloudtalk.io\/fr\/outils-de-centre-dappels\/rapport-dagent\/\">rapports d&rsquo;agents<\/a> et les <a href=\"https:\/\/www.cloudtalk.io\/call-statistics\/\">statistiques d&rsquo;appels<\/a> de CloudTalk donnent aux managers une image claire de l&rsquo;activit\u00e9 individuelle et d&rsquo;\u00e9quipe \u2014 volume d&rsquo;appels quotidiens, taux de connexion, dur\u00e9e moyenne des appels et ratio temps de parole\/temps d&rsquo;\u00e9coute. Combin\u00e9 \u00e0 plus de <a href=\"https:\/\/www.cloudtalk.io\/fr\/integrations\/\">100 int\u00e9grations CRM<\/a> (Salesforce, HubSpot, Pipedrive, et plus), chaque r\u00e9sultat d&rsquo;appel s&rsquo;int\u00e8gre directement aux donn\u00e9es du pipeline, offrant une vue compl\u00e8te de la position de chaque repr\u00e9sentant par rapport \u00e0 son objectif.<\/p>\n\n<p>Les forfaits CloudTalk commencent \u00e0 \u20ac25\/utilisateur\/mois. <a href=\"https:\/\/www.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\">Commencez votre essai gratuit de 14 jours<\/a> ou <a href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\">r\u00e9servez une d\u00e9mo<\/a> pour le voir en action.<\/p>\n\n<div class=\"wp-block-cloudtalk-cta wp-block-cloudtalk-cta--image wp-block-cloudtalk-cta\"><div class=\"cta-block\"><div class=\"cta-block__content\"><h2 class=\"cta-block__headline\">Essayez CloudTalk gratuitement.<br>Vous n&rsquo;avez rien \u00e0 perdre, tout \u00e0 gagner.<\/h2><div class=\"cta-block__description\">Aucune carte de cr\u00e9dit requise. Lancez-vous directement.<\/div><div class=\"cta-block__button\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\" class=\"btn btn-primary\">Commencer un essai gratuit <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div>\n\n<h2 class=\"wp-block-heading\" id=\"mistakes\">5 erreurs courantes lors de la fixation des objectifs de vente<\/h2>\n\n<h3 class=\"wp-block-heading\">1. Fixer des objectifs sans donn\u00e9es historiques<\/h3>\n\n<p>Les objectifs bas\u00e9s sur l&rsquo;aspiration plut\u00f4t que sur des preuves manquent syst\u00e9matiquement leur cible. Utilisez au moins quatre trimestres de donn\u00e9es au niveau des repr\u00e9sentants avant de fixer un chiffre \u2014 et ajustez pour les valeurs aberrantes comme un repr\u00e9sentant qui a quitt\u00e9 l&rsquo;entreprise en milieu d&rsquo;ann\u00e9e ou un trimestre de march\u00e9 inhabituel.<\/p>\n\n<h3 class=\"wp-block-heading\">2. Ignorer les diff\u00e9rences de territoire<\/h3>\n\n<p>Appliquer le m\u00eame objectif \u00e0 tous les territoires comme s&rsquo;ils \u00e9taient \u00e9gaux est l&rsquo;une des erreurs les plus courantes et les plus co\u00fbteuses. Un territoire avec cinq comptes d&rsquo;entreprise matures et un territoire sans clients existants n\u00e9cessitent des objectifs compl\u00e8tement diff\u00e9rents.<\/p>\n\n<h3 class=\"wp-block-heading\">3. Ne pas tenir compte du temps de mont\u00e9e en puissance<\/h3>\n\n<p>Les nouveaux repr\u00e9sentants qui re\u00e7oivent un objectif complet d\u00e8s le premier jour le manquent imm\u00e9diatement ou s&rsquo;\u00e9puisent \u00e0 essayer d&rsquo;atteindre un chiffre irr\u00e9alisable. Les deux r\u00e9sultats nuisent \u00e0 la r\u00e9tention. <\/p>\n\n<p>Le <a href=\"https:\/\/spotio.com\/blog\/state-of-field-sales-2026\/?target=_blank&#038;rel=%22nofollow%22\" target=\"_blank\" rel=\"noopener\">rapport 2026 de SPOTIO sur l&rsquo;\u00e9tat des ventes sur le terrain<\/a> a r\u00e9v\u00e9l\u00e9 que pr\u00e8s de la moiti\u00e9 des \u00e9quipes de vente sur le terrain d\u00e9clarent un temps de mont\u00e9e en puissance de trois mois ou plus \u2014 pourtant, la plupart attribuent toujours un objectif complet d\u00e8s le premier jour.<sup>3<\/sup><\/p>\n\n<p>\u00c9tablissez un calendrier de mont\u00e9e en puissance structur\u00e9 \u2014 cela ne vous co\u00fbte rien et am\u00e9liore consid\u00e9rablement les performances des nouveaux repr\u00e9sentants.<\/p>\n\n<h3 class=\"wp-block-heading\">4. Fixer des objectifs une fois pour toutes et ne jamais les revoir<\/h3>\n\n<p>Les march\u00e9s changent. Les concurrents arrivent. Les conditions \u00e9conomiques \u00e9voluent. Un objectif fix\u00e9 en janvier peut \u00eatre compl\u00e8tement d\u00e9connect\u00e9 de la r\u00e9alit\u00e9 en juillet. Int\u00e9grez une r\u00e9vision formelle \u00e0 mi-parcours avec des crit\u00e8res clairs pour d\u00e9terminer quand un ajustement est justifi\u00e9.<\/p>\n\n<h3 class=\"wp-block-heading\">5. Confondre objectifs et r\u00e9mun\u00e9ration<\/h3>\n\n<p>La conception des objectifs et celle du plan de r\u00e9mun\u00e9ration sont li\u00e9es mais distinctes. Un repr\u00e9sentant peut avoir un objectif sens\u00e9 et une structure de commission terrible, ou vice versa. Assurez-vous que les deux sont align\u00e9s \u2014 un objectif qui ne peut pas \u00eatre atteint \u00e0 un niveau de r\u00e9mun\u00e9ration qui motive les repr\u00e9sentants ne produira pas le comportement souhait\u00e9.<\/p>\n\n<div class=\"wp-block-cloudtalk-recommended-articles wp-block-cloudtalk-recommended-articles\" aria-label=\"Recommended articles section\" role=\"region\"><div class=\"recommended-articles-block\"><h3 class=\"recommended-articles-block__title\" id=\"recommended-articles-title-default\">Recommended articles<\/h3><ul class=\"recommended-articles-block__list\" role=\"list\"><li class=\"recommended-articles-block__item\">\n                            <div class=\"recommended-articles-block__link-wrapper\">\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M6 12L10 8L6 4\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n                                <span class=\"recommended-articles-block__link-text\"><a href=\"https:\/\/www.cloudtalk.io\/blog\/quick-phone-hacks-for-sales-reps-to-crush-quota\/\">Astuces t\u00e9l\u00e9phoniques pour les repr\u00e9sentants commerciaux afin d&rsquo;atteindre leurs objectifs<\/a><\/span>\n                            <\/div>\n                        <\/li><li class=\"recommended-articles-block__item\">\n                            <div class=\"recommended-articles-block__link-wrapper\">\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M6 12L10 8L6 4\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n                                <span class=\"recommended-articles-block__link-text\"><a href=\"https:\/\/www.cloudtalk.io\/blog\/outbound-sales-strategy\/\">Strat\u00e9gie de vente sortante : un guide complet<\/a><\/span>\n                            <\/div>\n                        <\/li><li class=\"recommended-articles-block__item\">\n                            <div class=\"recommended-articles-block__link-wrapper\">\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M6 12L10 8L6 4\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n                                <span class=\"recommended-articles-block__link-text\"><a href=\"https:\/\/www.cloudtalk.io\/blog\/sales-coaching-plan\/\">Comment \u00e9laborer un plan de coaching commercial<\/a><\/span>\n                            <\/div>\n                        <\/li><\/ul><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">Pr\u00eat \u00e0 aider votre \u00e9quipe \u00e0 atteindre ses objectifs chaque trimestre ?<\/h2>\n\n<p>CloudTalk offre \u00e0 vos managers commerciaux les donn\u00e9es en temps r\u00e9el, les outils de coaching et l&rsquo;efficacit\u00e9 de num\u00e9rotation dont ils ont besoin pour combler l&rsquo;\u00e9cart entre les objectifs et leur atteinte.<\/p>\n\n<p>Commencez un <a href=\"https:\/\/www.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\">essai gratuit de 14 jours<\/a> \u2014 aucune carte de cr\u00e9dit requise. Ou <a href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\">r\u00e9servez une d\u00e9mo de 30 minutes<\/a> pour voir comment CloudTalk s&rsquo;int\u00e8gre \u00e0 votre pile de vente actuelle.<\/p>\n\n<div class=\"wp-block-cloudtalk-cta-proof\"><div class=\"cta-proof-block\"><div class=\"cta-proof-block__content\"><h2 class=\"cta-proof-block__headline\">C&rsquo;est le moment d&rsquo;agir. <br>Rejoignez CloudTalk et obtenez vos r\u00e9sultats.<\/h2><div class=\"cta-proof-block__button\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\" class=\"btn btn-secondary\">Commencer un essai gratuit <svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n            <path d=\"M4.16666 10H15.8333M15.8333 10L10.8333 5M15.8333 10L10.8333 15\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n        <\/svg><\/a><\/div><\/div><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">Sources<\/h2>\n\n\n<ul class=\"wp-block-list\"><li><sup>1<\/sup> SPOTIO. <a href=\"https:\/\/spotio.com\/blog\/state-of-field-sales-2026\/?target=_blank&#038;rel=%22nofollow%22\" target=\"_blank\" rel=\"noopener\">\u00c9tat des ventes sur le terrain 2026<\/a>. SPOTIO, avril 2026.<\/li>\n\n<li><sup>2<\/sup> Venli Consulting (via <a href=\"https:\/\/venliconsulting.com\/post\/state-of-b2b-sales-20261?target=_blank&#038;rel=%22nofollow%22\" target=\"_blank\" rel=\"noopener\">Gong<\/a>). \u00c9tat des ventes B2B 2026 : pourquoi l&rsquo;atteinte des objectifs est bloqu\u00e9e \u00e0 42 %. Venli Consulting, f\u00e9vrier 2026.<\/li>\n\n<li><sup>3<\/sup> SPOTIO. <a href=\"https:\/\/spotio.com\/blog\/sales-quota-gap\/?target=_blank&#038;rel=\" target=\"_blank\" rel=\"noopener\">L&rsquo;\u00e9cart d&rsquo;objectifs de vente : pourquoi il existe et comment le r\u00e9duire<\/a>. SPOTIO, 2026.<\/li><\/ul>\n\n\n<div class=\"wp-block-cloudtalk-faq wp-block-cloudtalk-faq--blue wp-block-cloudtalk-faq-v2\" data-display-mode=\"section\"><div class=\"faq-block\"><div class=\"faq-block__header\"><h2 class=\"faq-block__title\">Questions fr\u00e9quemment pos\u00e9es<\/h2><\/div><div class=\"faq-block__items\"><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-8\"><h3 class=\"faq-item__question-text\">Qu&rsquo;est-ce qu&rsquo;un objectif de vente ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-8\"><div class=\"faq-item__answer\"><p>Un objectif de vente est une cible de performance sp\u00e9cifique et limit\u00e9e dans le temps, attribu\u00e9e \u00e0 un repr\u00e9sentant ou \u00e0 une \u00e9quipe de vente, et directement li\u00e9e \u00e0 la r\u00e9mun\u00e9ration. Il d\u00e9finit le rendement minimal attendu \u2014 en chiffre d&rsquo;affaires, transactions, unit\u00e9s ou activit\u00e9s \u2014 qu&rsquo;un repr\u00e9sentant doit atteindre au cours d&rsquo;une p\u00e9riode donn\u00e9e, le plus souvent un mois ou un trimestre. Contrairement \u00e0 un but ou \u00e0 une cible, un objectif de vente a une cons\u00e9quence financi\u00e8re directe : le manquer signifie une baisse des revenus de commission.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-9\"><h3 class=\"faq-item__question-text\">Quels sont les types d&rsquo;objectifs de vente les plus courants ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-9\"><div class=\"faq-item__answer\"><p>Les six principaux types sont : <\/p><p><strong>Objectifs de chiffre d&rsquo;affaires<\/strong> (valeur en euros des ventes conclues), <\/p><p><strong>Objectifs de volume<\/strong> (nombre de transactions ou d&rsquo;unit\u00e9s),<\/p><p><strong>Objectifs d&rsquo;activit\u00e9<\/strong> (appels, d\u00e9mos, r\u00e9unions),<\/p><p><strong>Objectifs de profit<\/strong> (cibles bas\u00e9es sur la marge),<\/p><p><strong>Objectifs de pr\u00e9vision<\/strong> (pr\u00e9cision des pr\u00e9visions de pipeline),<\/p><p>et les <strong>Objectifs combin\u00e9s<\/strong> (un m\u00e9lange pond\u00e9r\u00e9 de deux types ou plus).<\/p><p>Les objectifs de chiffre d&rsquo;affaires sont les plus largement utilis\u00e9s au sein des \u00e9quipes de vente B2B.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-10\"><h3 class=\"faq-item__question-text\">Quelle est la diff\u00e9rence entre un objectif de vente et un but commercial ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-10\"><div class=\"faq-item__answer\"><p>Un objectif de vente est individuel, sp\u00e9cifique et directement li\u00e9 \u00e0 la r\u00e9mun\u00e9ration \u2014 le manquer affecte le salaire d&rsquo;un repr\u00e9sentant. <\/p><p>Un but commercial est plus large et strat\u00e9gique, d\u00e9fini au niveau de l&rsquo;\u00e9quipe ou de l&rsquo;entreprise, et n&rsquo;est pas toujours li\u00e9 \u00e0 la r\u00e9mun\u00e9ration individuelle. <\/p><p>Les objectifs de vente d\u00e9terminent le comportement au quotidien ; les buts commerciaux d\u00e9finissent l&rsquo;orientation \u00e0 long terme. Un but pourrait \u00eatre de faire cro\u00eetre le chiffre d&rsquo;affaires de 30 % annuellement ; un objectif de vente est le chiffre individuel mensuel ou trimestriel qui rend ce but r\u00e9alisable.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-11\"><h3 class=\"faq-item__question-text\">Quel est un bon taux d&rsquo;atteinte des objectifs ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-11\"><div class=\"faq-item__answer\"><p>Un taux d&rsquo;atteinte d&rsquo;\u00e9quipe de 65 \u00e0 75 % est g\u00e9n\u00e9ralement consid\u00e9r\u00e9 comme sain \u2014 ce qui signifie que cette proportion de repr\u00e9sentants atteint ses objectifs individuels chaque p\u00e9riode. <\/p><p>Un taux inf\u00e9rieur \u00e0 50 % signale constamment que les objectifs sont trop \u00e9lev\u00e9s ou que les syst\u00e8mes de support sont d\u00e9faillants. Un taux sup\u00e9rieur \u00e0 90 % peut indiquer que les objectifs sont trop bas. <\/p><p>Le <a href=\"https:\/\/spotio.com\/blog\/state-of-field-sales-2026\/\" target=\"_blank\" rel=\"nofollow noopener\">rapport 2026 de SPOTIO sur l&rsquo;\u00e9tat des ventes sur le terrain<\/a> a r\u00e9v\u00e9l\u00e9 que seulement 1 manager commercial sur 3 d\u00e9clare que 70 % ou plus de son \u00e9quipe atteint r\u00e9guli\u00e8rement ses objectifs<sup>1<\/sup> \u2014 et une <a href=\"https:\/\/venliconsulting.com\/post\/state-of-b2b-sales-20261?target=_blank&amp;rel=%22nofollow%22>analyse de Gong<\/a> portant sur 7,1 millions d&rsquo;opportunit\u00e9s confirme la tendance, avec un taux d&rsquo;atteinte moyen passant de 52 % en 2024 \u00e0 46 % en 2025.<sup>2<\/sup><\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-12\"><h3 class=\"faq-item__question-text\">\u00c0 quelle fr\u00e9quence les objectifs de vente doivent-ils \u00eatre r\u00e9vis\u00e9s ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-12\"><div class=\"faq-item__answer\"><p>La plupart des organisations fixent des objectifs annuellement mais les r\u00e9visent trimestriellement. Une r\u00e9vision formelle \u00e0 mi-parcours devrait \u00e9valuer si les tendances d&rsquo;atteinte, les changements de march\u00e9 ou les ajustements d&rsquo;effectifs justifient un ajustement. Un objectif qui ne peut pas \u00eatre ajust\u00e9 est un objectif auquel on ne peut pas se fier \u2014 les repr\u00e9sentants qui comprennent que les cibles peuvent \u00eatre recalibr\u00e9es sont plus susceptibles de rester engag\u00e9s m\u00eame lors d&rsquo;un trimestre difficile.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-13\"><h3 class=\"faq-item__question-text\">Comment CloudTalk aide-t-il \u00e0 l&rsquo;atteinte des objectifs de vente ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-13\"><div class=\"faq-item__answer\"><p>CloudTalk aide les \u00e9quipes de vente \u00e0 atteindre leurs objectifs en augmentant le volume d&rsquo;appels sortants gr\u00e2ce au <a href=\"https:\/\/www.cloudtalk.io\/?page_id=296734\">Power Dialer<\/a> et au <a href=\"https:\/\/www.cloudtalk.io\/fr\/composeur-parallele\/\">Parallel Dialer<\/a>, en r\u00e9duisant le temps d&rsquo;administration gr\u00e2ce aux <a href=\"https:\/\/www.cloudtalk.io\/fr\/balises-de-resume-d-appel-automatique\/\">r\u00e9sum\u00e9s d&rsquo;appels bas\u00e9s sur l&rsquo;IA<\/a>, et en offrant aux managers une visibilit\u00e9 en temps r\u00e9el sur la performance des repr\u00e9sentants gr\u00e2ce \u00e0 l&rsquo;<a href=\"https:\/\/www.cloudtalk.io\/fr\/logiciel-de-centre-dappels-avec-statistiques\/\">analyse des appels<\/a>, \u00e0 l&rsquo;<a href=\"https:\/\/www.cloudtalk.io\/fr\/analyse-des-sentiments\/\">analyse des sentiments<\/a> et \u00e0 la <a href=\"https:\/\/www.cloudtalk.io\/fr\/supervision-dappels\/\">surveillance des appels en direct<\/a>. Il s&rsquo;int\u00e8gre \u00e0 plus de <a href=\"https:\/\/www.cloudtalk.io\/fr\/integrations\/\">100 CRM<\/a> afin que les donn\u00e9es du pipeline restent pr\u00e9cises sans saisie manuelle des repr\u00e9sentants.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-14\"><h3 class=\"faq-item__question-text\">Qu&rsquo;est-ce que l&rsquo;atteinte des objectifs de vente ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-14\"><div class=\"faq-item__answer\"><p>L&rsquo;atteinte des objectifs de vente est le pourcentage de l&rsquo;objectif assign\u00e9 \u00e0 un repr\u00e9sentant ou \u00e0 une \u00e9quipe r\u00e9alis\u00e9 au cours d&rsquo;une p\u00e9riode donn\u00e9e. <\/p><p>Elle est calcul\u00e9e comme suit : (Ventes r\u00e9elles \u00f7 Objectif) \u00d7 100. Par exemple, un repr\u00e9sentant avec un objectif trimestriel de \u20ac200 000 qui r\u00e9alise \u20ac160 000 atteint 80 %. La plupart des plans de commissionnement utilisent des paliers d&rsquo;atteinte \u2014 payant une commission r\u00e9duite en dessous d&rsquo;un seuil minimal et une commission acc\u00e9l\u00e9r\u00e9e au-del\u00e0 de 100 %.<\/p><\/div><\/div><\/div><\/div><div class=\"faq-block__cta\"><div class=\"faq-block__cta-image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/Avatar-group-4.png\" alt=\"\" \/><\/div><div class=\"faq-block__cta-content\"><h3 class=\"faq-block__cta-title\">Vous avez encore des questions ?<\/h3><p class=\"faq-block__cta-description\">Vous ne trouvez pas la r\u00e9ponse \u00e0 votre question ? N&rsquo;h\u00e9sitez pas \u00e0 contacter notre \u00e9quipe sympathique via le chat.<\/p><div class=\"faq-block__cta-button\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" class=\"btn btn-secondary\">Nous contacter<\/a><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>D\u00e9couvrez ce qu&rsquo;est un objectif de vente, ses 6 principaux types avec des exemples concrets, et un processus en 5 \u00e9tapes pour fixer des cibles que votre \u00e9quipe peut r\u00e9ellement atteindre. Mis \u00e0 jour pour 2026.<\/p>\n","protected":false},"author":174,"featured_media":215561,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[73],"tags":[],"class_list":["post-334275","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sales"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/posts\/334275","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/users\/174"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/comments?post=334275"}],"version-history":[{"count":0,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/posts\/334275\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/media\/215561"}],"wp:attachment":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/media?parent=334275"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/categories?post=334275"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/tags?post=334275"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}},{"id":334273,"date":"2026-06-23T20:01:37","date_gmt":"2026-06-23T18:01:37","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/?p=334273"},"modified":"2026-06-23T20:01:41","modified_gmt":"2026-06-23T18:01:41","slug":"outils-de-service-client-que-vous-devriez-utiliser","status":"publish","type":"post","link":"https:\/\/www.cloudtalk.io\/fr\/blog\/outils-de-service-client-que-vous-devriez-utiliser\/","title":{"rendered":"Les 12 meilleurs logiciels et outils de service client en [cgv actual_year]"},"content":{"rendered":"<h1 class=\"wp-block-heading\">12 meilleurs logiciels et outils de service client en 2026 (par cat\u00e9gorie)<\/h1>\n\n\n<div class=\"wp-block-cloudtalk-summary\"><div class=\"summary-block summary-block--sm\"><h3 class=\"wp-block-heading\">En bref :<\/h3>\n\n<p><strong>Les 12 meilleures plateformes logicielles de service client par cat\u00e9gorie :<\/strong><br><\/p>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--numbered wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--numbered\"><ol class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">01<\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong><a href=\"#1\">CloudTalk<\/a><\/strong> \u2014 meilleur logiciel de centre d\u2019appels pour le support t\u00e9l\u00e9phonique                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">02<\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong><a href=\"#2\">Zendesk<\/a><\/strong> \u2014 meilleur logiciel de service client tout-en-un pour les \u00e9quipes de taille moyenne \u00e0 grande                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">03<\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong><a href=\"#3\">Freshdesk<\/a><\/strong> \u2014 meilleur logiciel de centre d&rsquo;assistance omnicanal en termes de rapport qualit\u00e9-prix                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">04<\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong><a href=\"#4\">Intercom<\/a><\/strong> \u2014 id\u00e9al pour la messagerie SaaS et l\u2019automatisation par IA                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">05<\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong><a href=\"#5\">HubSpot Service Hub<\/a><\/strong> \u2014 meilleur logiciel de service client natif du CRM                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">06<\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong><a href=\"#6\">LiveAgent<\/a><\/strong> \u2014 meilleure plateforme omnicanal pour un budget mod\u00e9r\u00e9                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">07<\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong><a href=\"#7\">Gorgias<\/a><\/strong> \u2014 meilleur logiciel de service client e-commerce pour Shopify                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">08<\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong><a href=\"#8\">Tidio<\/a><\/strong> \u2014 meilleure application de chat en direct pour le service client des boutiques en ligne                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">09<\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong><a href=\"#9\">Sprout Social<\/a><\/strong> \u2014 meilleur logiciel de service client pour les m\u00e9dias sociaux                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">10<\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong><a href=\"#10\">Nicereply<\/a><\/strong> \u2014 meilleur outil de feedback client                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">11<\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong><a href=\"#11\">Zapier<\/a><\/strong> \u2014 id\u00e9al pour automatiser les flux de travail \u00e0 travers votre stack                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">12<\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong><a href=\"#12\">Knowmax<\/a><\/strong> \u2014 meilleur logiciel de gestion des connaissances pour les grandes \u00e9quipes de support                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ol><\/div><\/div><\/div><\/div>\n\n\n<p class=\"has-black-color has-text-color has-medium-font-size\">Votre \u00e9quipe de support n\u2019est performante qu\u2019\u00e0 la hauteur des outils qui la soutiennent. Un mauvais ensemble d\u2019outils ralentit les agents. Le bon transforme les acheteurs occasionnels en clients fid\u00e8les.<\/p>\n\n<p>La plupart des \u00e9quipes de support n\u2019\u00e9chouent pas \u00e0 cause de mauvais agents. Elles \u00e9chouent \u00e0 cause d\u2019un logiciel de service client fragment\u00e9, d\u2019un manque de contexte et de workflows qui cr\u00e9ent de la friction au lieu de la supprimer.<\/p>\n\n<p>Ce guide couvre les <strong>12 meilleures plateformes et outils logiciels de service client<\/strong> disponibles en 2026, organis\u00e9s par cat\u00e9gorie et cas d\u2019utilisation, afin que vous puissiez construire un ensemble d\u2019outils qui r\u00e9sout votre v\u00e9ritable probl\u00e8me, pas celui des autres.<\/p>\n\n<div class=\"wp-block-cloudtalk-cta-proof\"><div class=\"cta-proof-block\"><div class=\"cta-proof-block__content\"><h2 class=\"cta-proof-block__headline\">D\u00e9couvrez comment CloudTalk s\u2019int\u00e8gre \u00e0 votre ensemble d\u2019outils de service client.<\/h2><div class=\"cta-proof-block__button\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\" class=\"btn btn-secondary\">Commencer votre essai gratuit <svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n            <path d=\"M4.16666 10H15.8333M15.8333 10L10.8333 5M15.8333 10L10.8333 15\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n        <\/svg><\/a><\/div><\/div><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">Comparaison rapide : Les meilleurs logiciels de service client en un coup d\u2019\u0153il<\/h2>\n\n<div class=\"wp-block-cloudtalk-table table-style-simple\"><div class=\"table-block\"><div class=\"table-block__table-container\"><table class=\"table-block__table\"><thead><tr><th><strong>Outil<\/strong><\/th><th><strong>Cas d\u2019utilisation principal<\/strong><\/th><th><strong>Prix de d\u00e9part<\/strong><\/th><th><strong>Essai gratuit ?<\/strong><\/th><\/tr><\/thead><tbody><tr><td><strong>1. CloudTalk<\/strong><\/td><td><strong>Centre d\u2019appels \/ syst\u00e8me t\u00e9l\u00e9phonique professionnel<\/strong><\/td><td><strong>\u00c0 partir de 19\/utilisateur\/mois<\/strong><\/td><td><strong>Essai gratuit de 14 jours<\/strong><\/td><\/tr><tr><td>2. Zendesk<\/td><td>Centre d&rsquo;assistance tout-en-un + IA<\/td><td>\u00c0 partir de \u20ac19\/agent\/mois<\/td><td>Essai gratuit de 14 jours<\/td><\/tr><tr><td>3. Freshdesk<\/td><td>Centre d\u2019assistance omnicanal<\/td><td>Plan gratuit ; \u00e0 partir de \u20ac19\/agent\/mois<\/td><td>Plan gratuit disponible<\/td><\/tr><tr><td>4. Intercom<\/td><td>Messagerie + chatbot IA<\/td><td>\u00c0 partir de \u20ac29\/si\u00e8ge\/mois (Essentiel)<\/td><td>Essai gratuit de 14 jours<\/td><\/tr><tr><td>5. HubSpot Service Hub<\/td><td>Centre d&rsquo;assistance natif du CRM<\/td><td>Plan gratuit ; \u00e0 partir de \u20ac15\/si\u00e8ge\/mois<\/td><td>Plan gratuit disponible<\/td><\/tr><tr><td>6. LiveAgent<\/td><td>Gestion des tickets omnicanal<\/td><td>Plan gratuit ; \u00e0 partir de \u20ac15\/agent\/mois<\/td><td>Essai gratuit de 30 jours<\/td><\/tr><tr><td>7. Gorgias<\/td><td>Support e-commerce<\/td><td>\u00c0 partir de \u20ac10\/mois (bas\u00e9 sur l\u2019utilisation)<\/td><td>Essai gratuit de 7 jours<\/td><\/tr><tr><td>8. Tidio<\/td><td>Chat en direct + chatbot<\/td><td>Plan gratuit ; \u00e0 partir de \u20ac29\/mois<\/td><td>Plan gratuit disponible<\/td><\/tr><tr><td>9. Sprout Social<\/td><td>Service client sur les m\u00e9dias sociaux<\/td><td>\u20ac199\/si\u00e8ge\/mois (Standard)<\/td><td>Essai gratuit de 30 jours<\/td><\/tr><tr><td>10. Nicereply<\/td><td>Feedback client (CSAT\/NPS\/CES)<\/td><td>\u00c0 partir de \u20ac59\/mois<\/td><td>Essai gratuit de 14 jours<\/td><\/tr><tr><td>11. Zapier<\/td><td>Automatisation des flux de travail<\/td><td>Plan gratuit ; \u00e0 partir de \u20ac19.99\/mois<\/td><td>Plan gratuit disponible<\/td><\/tr><tr><td>12. Knowmax<\/td><td>Gestion des connaissances<\/td><td>Contacter pour le prix<\/td><td>D\u00e9mo disponible<\/td><\/tr><\/tbody><\/table><\/div><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">Pourquoi faire confiance \u00e0 nos avis sur les logiciels ?<\/h2>\n\n<p>Depuis pr\u00e8s de 10 ans, nous avons aid\u00e9 plus de 30 000 professionnels avec des solutions de communication. Au cours de ce processus, nous avons examin\u00e9 plus de 200 outils logiciels dans divers secteurs et analys\u00e9 plus de 5 500 avis clients v\u00e9rifi\u00e9s provenant de G2, Gartner, Capterra et TrustRadius\u2014plus des discussions r\u00e9elles sur Reddit et Quora.<\/p>\n\n<p>Les avis sont bas\u00e9s sur des cas d\u2019utilisation r\u00e9els, des compromis honn\u00eates et un objectif clair : vous fournir des informations fiables qui vous aideront \u00e0 choisir le bon logiciel de service client pour votre \u00e9quipe.<\/p>\n\n<div class=\"wp-block-cloudtalk-notice\" role=\"region\" aria-label=\"Notice section\"><div class=\"notice-block\"><div class=\"notice-block__icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"21\" viewBox=\"0 0 20 21\" fill=\"none\" aria-hidden=\"true\"><path d=\"M10.0003 14.1667V10.8333M10.0003 7.5H10.0087M18.3337 10.8333C18.3337 15.4357 14.6027 19.1667 10.0003 19.1667C5.39795 19.1667 1.66699 15.4357 1.66699 10.8333C1.66699 6.23096 5.39795 2.5 10.0003 2.5C14.6027 2.5 18.3337 6.23096 18.3337 10.8333Z\" stroke=\"#535862\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"notice-block__content\"><div class=\"notice-block__text\">D\u00e9couvrez comment nous maintenons <a href=\"https:\/\/www.cloudtalk.io\/content-integrity-statement\/\">l\u2019int\u00e9grit\u00e9 de notre contenu<\/a> et <a href=\"https:\/\/www.cloudtalk.io\/software-review-methodology\/\">notre m\u00e9thodologie d\u2019\u00e9valuation des logiciels<\/a>.<\/div><\/div><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">Qu\u2019est-ce qu\u2019un logiciel de service client ?<\/h2>\n\n<p>Un <a href=\"https:\/\/www.cloudtalk.io\/ai-customer-service-software\/\">logiciel de service client<\/a> d\u00e9signe des applications qui aident les \u00e9quipes de support \u00e0 offrir un service plus rapide et plus coh\u00e9rent sur tous les canaux. Cela va des plateformes de centre d\u2019assistance et des chatbots IA aux logiciels de centre d\u2019appels, aux bases de connaissances et aux syst\u00e8mes de feedback client.<\/p>\n\n<p>Les meilleurs logiciels de service client r\u00e9ussissent bien trois choses :<\/p>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--numbered wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--numbered\"><ol class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">01<\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        <strong>R\u00e9duire le temps de r\u00e9solution<\/strong> : Les agents trouvent l\u2019information plus rapidement et g\u00e8rent un volume plus important                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">02<\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        <strong>Am\u00e9liorer la coh\u00e9rence<\/strong> : Les mod\u00e8les, les bases de connaissances et l\u2019IA r\u00e9duisent les erreurs                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">03<\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        <strong>Mettre en \u00e9vidence les insights<\/strong> : Les analyses et les boucles de feedback vous montrent ce qu\u2019il faut corriger ensuite                    <\/div>\n                            <\/div>\n        <\/li>\n<\/ol><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">Types d\u2019outils et de logiciels de service client<\/h2>\n\n<p>Avant de plonger dans la liste, voici un aper\u00e7u des cat\u00e9gories couvertes par ce guide :<\/p>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Logiciels de t\u00e9l\u00e9phonie et de centre d\u2019appels<\/strong>                 <\/div>\n                                                    <div class=\"list-block__content-sub\">\n                        \u2014 appels entrants et sortants, routage, IVR et analyses d\u2019appels                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Syst\u00e8mes de centre d\u2019assistance et de gestion des tickets<\/strong>                 <\/div>\n                                                    <div class=\"list-block__content-sub\">\n                        \u2014 support centralis\u00e9 par e-mail, chat, r\u00e9seaux sociaux et t\u00e9l\u00e9phone                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Applications de chat en direct et de messagerie<\/strong>                 <\/div>\n                                                    <div class=\"list-block__content-sub\">\n                        \u2014 support en temps r\u00e9el sur le web, mobile et les canaux professionnels                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Chatbots IA et agents virtuels<\/strong>                 <\/div>\n                                                    <div class=\"list-block__content-sub\">\n                        \u2014 automatisation 24h\/24 et 7j\/7 pour les requ\u00eates routini\u00e8res                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Outils de feedback client et d\u2019enqu\u00eate<\/strong>                 <\/div>\n                                                    <div class=\"list-block__content-sub\">\n                        \u2014 mesure le CSAT, le NPS et le CES                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Plateformes CRM et de donn\u00e9es client<\/strong>                 <\/div>\n                                                    <div class=\"list-block__content-sub\">\n                        \u2014 vue \u00e0 360 degr\u00e9s de chaque client                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Automatisation des flux de travail<\/strong>                 <\/div>\n                                                    <div class=\"list-block__content-sub\">\n                        \u2014 connecte les outils et \u00e9limine les t\u00e2ches manuelles r\u00e9p\u00e9titives                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Surveillance des m\u00e9dias sociaux<\/strong>                 <\/div>\n                                                    <div class=\"list-block__content-sub\">\n                        \u2014 suit les mentions et assiste les clients sur les canaux sociaux                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Gestion des connaissances<\/strong>                 <\/div>\n                                                    <div class=\"list-block__content-sub\">\n                        \u2014 contenu structur\u00e9 qui aide les agents \u00e0 trouver rapidement des r\u00e9ponses                    <\/div>\n                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">Les 12 meilleures plateformes et outils logiciels de service client en 2026<\/h2>\n\n<p>Vous recherchez le meilleur logiciel de service client pour am\u00e9liorer l&rsquo;efficacit\u00e9 de votre \u00e9quipe ? Que vous ayez besoin d&rsquo;un logiciel de centre d&rsquo;appels pour le support t\u00e9l\u00e9phonique, d&rsquo;un service d&rsquo;assistance pour la gestion des tickets en grand volume ou d&rsquo;outils bas\u00e9s sur l&rsquo;IA pour automatiser les requ\u00eates de routine, les 12 plateformes ci-dessous couvrent tous les principaux canaux de support et cas d&rsquo;utilisation.<\/p>\n\n<h2 class=\"wp-block-heading\" id=\"1\">1. CloudTalk \u2014 Meilleur logiciel de centre d&rsquo;appels pour le support t\u00e9l\u00e9phonique<\/h2>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><div class=\"embed-block__inner-container\"><iframe src=\"https:\/\/www.youtube.com\/embed\/5XSOnDMveaw\" title=\"Embedded video\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/div><\/div><\/div><\/div>\n\n<h3 class=\"wp-block-heading\">Qu&rsquo;est-ce que CloudTalk ?<\/h3>\n\n<p>C&rsquo;est un syst\u00e8me t\u00e9l\u00e9phonique professionnel bas\u00e9 sur le cloud et une plateforme logicielle de centre d&rsquo;appels qui g\u00e8re le routage des appels entrants, la num\u00e9rotation des appels sortants, l&rsquo;analyse d&rsquo;appels bas\u00e9e sur l&rsquo;IA et l&rsquo;int\u00e9gration CRM, le tout en un seul endroit.<\/p>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><div class=\"embed-block__inner-container\"><div class=\"sl-embed embed-block__sl-embed\"><iframe class=\"sl-demo\" src=\"https:\/\/app.storylane.io\/demo\/nyzt2q5nkiul?embed=inline\" name=\"sl-embed\" allow=\"fullscreen\" allowfullscreen><\/iframe><\/div><script src=\"https:\/\/js.storylane.io\/js\/v1\/storylane.js\" async><\/script><\/div><\/div><\/div><\/div>\n\n<h3 class=\"wp-block-heading\">\u00c0 qui CloudTalk est-il destin\u00e9 ?<\/h3>\n\n<p>CloudTalk est id\u00e9al pour les \u00e9quipes de support et de vente qui s&rsquo;appuient sur le t\u00e9l\u00e9phone comme canal principal.<\/p>\n\n<p>Le support t\u00e9l\u00e9phonique est le canal le plus crucial du service client. Lorsqu&rsquo;un client appelle, il s&rsquo;attend \u00e0 joindre rapidement le bon agent, sans avoir \u00e0 se r\u00e9p\u00e9ter. CloudTalk est con\u00e7u sp\u00e9cifiquement pour ce moment.<\/p>\n\n<h3 class=\"wp-block-heading\">Quelles sont les fonctionnalit\u00e9s cl\u00e9s de CloudTalk ?<\/h3>\n\n\n<ul class=\"wp-block-list\"><li><a href=\"https:\/\/www.cloudtalk.io\/fr\/quest-que-livr-serveur-vocal-interactif\/\"><strong>SVI (Serveur Vocal Interactif)<\/strong><\/a> \u2014 achemine automatiquement les appelants vers le bon agent, en fonction de la langue, de l&rsquo;\u00e9quipe ou du type de probl\u00e8me<\/li>\n\n<li><strong><a href=\"https:\/\/www.cloudtalk.io\/fr\/balises-de-resume-d-appel-automatique\/\">R\u00e9sum\u00e9 d&rsquo;appel par IA<\/a> et <a href=\"https:\/\/www.cloudtalk.io\/fr\/outils-de-centre-dappels\/marquage-des-appels\/\">Balises d&rsquo;appel<\/a><\/strong> \u2014 chaque appel est automatiquement r\u00e9sum\u00e9 et \u00e9tiquet\u00e9, ce qui permet aux agents d&rsquo;\u00e9viter la prise de notes manuelle<\/li>\n\n<li><a href=\"https:\/\/www.cloudtalk.io\/fr\/analyse-des-sentiments\/\"><strong>Analyse des sentiments<\/strong><\/a> \u2014 comprenez l&rsquo;humeur des appelants au sein de toute votre \u00e9quipe, pas seulement lors des appels individuels<\/li>\n\n<li><strong><a href=\"https:\/\/www.cloudtalk.io\/fr\/dashboard\/\">Tableau de bord en temps r\u00e9el<\/a> et <a href=\"https:\/\/www.cloudtalk.io\/fr\/supervision-dappels\/\">Supervision des appels<\/a><\/strong> \u2014 les superviseurs \u00e9coutent, font du coaching discret ou reprennent les appels en direct sans interruption<\/li>\n\n<li><strong><a href=\"https:\/\/www.cloudtalk.io\/?page_id=296734\">Power Dialer<\/a> et <a href=\"https:\/\/www.cloudtalk.io\/fr\/composeur-parallele\/\">Parallel Dialer<\/a><\/strong> \u2014 les \u00e9quipes d&rsquo;appels sortants composent plus rapidement et se connectent avec plus de prospects en direct par heure<\/li>\n\n<li><a href=\"https:\/\/www.cloudtalk.io\/fr\/integrations\/\"><strong>Plus de 100 int\u00e9grations CRM et help desk<\/strong><\/a> \u2014 Salesforce, HubSpot, Zendesk, Pipedrive, Freshdesk, et plus encore<\/li>\n\n<li><a href=\"https:\/\/www.cloudtalk.io\/virtual-local-phone-numbers\/\"><strong>Num\u00e9ros locaux<\/strong><\/a> <strong>dans plus de 160 pays<\/strong> \u2014 supportez les clients mondiaux sans les barri\u00e8res des appels internationaux<\/li><\/ul>\n\n\n<h3 class=\"wp-block-heading\">Comment CloudTalk am\u00e9liore-t-il le service client ?<\/h3>\n\n<p>Les agents voient le contexte client complet avant le d\u00e9but de l&rsquo;appel. Les r\u00e9sum\u00e9s bas\u00e9s sur l&rsquo;IA \u00e9liminent les t\u00e2ches administratives post-appel. Les responsables peuvent coacher en temps r\u00e9el sans interrompre la conversation. Chaque appel \u00e9tant automatiquement balis\u00e9 et analys\u00e9, les responsables du support peuvent identifier les probl\u00e8mes r\u00e9currents et les r\u00e9soudre avant qu&rsquo;ils ne s&rsquo;aggravent.<\/p>\n\n<div class=\"wp-block-cloudtalk-note wp-block-cloudtalk-note\" aria-label=\"Note content\" role=\"note\"><div class=\"note-block\"><h3 class=\"note-block__title\" id=\"note-title-default\">Exemple concret<\/h3><div class=\"note-block__description\" aria-labelledby=\"note-title-default\"><p>CloudTalk s&rsquo;int\u00e8gre directement avec <a href=\"https:\/\/www.cloudtalk.io\/liveagent\/\">LiveAgent<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-dun-centre-dappels-pour-zendesk\/\">Zendesk<\/a> et d&rsquo;autres syst\u00e8mes CRM, de sorte que les donn\u00e9es d&rsquo;appel sont automatiquement transf\u00e9r\u00e9es vers votre suite logicielle de service client. Les agents voient l&rsquo;historique complet du client avant de prendre l&rsquo;appel.<\/p><\/div><\/div><\/div>\n\n<h3 class=\"wp-block-heading\">Quelle est la tarification de CloudTalk ?<\/h3>\n\n<p><a href=\"https:\/\/www.cloudtalk.io\/fr\/tarification-de-logiciel-de-centre-dappels\/\">CloudTalk propose des plans flexibles<\/a> adapt\u00e9s aux besoins des entreprises. Chaque plan offre plus de valeur que ceux de ses concurrents :<\/p>\n\n\n<ul class=\"wp-block-list\"><li><strong>Lite<\/strong> : \u20ac19\/utilisateur\/mois (Am\u00e9riques)<\/li>\n\n<li><strong>Starter<\/strong> : \u20ac25\/utilisateur\/mois<\/li>\n\n<li><strong>Essential<\/strong> : \u20ac29\/utilisateur\/mois<\/li>\n\n<li><strong>Expert<\/strong> : \u20ac49\/utilisateur\/mois<\/li>\n\n<li><strong>Personnalis\u00e9<\/strong> : Tarification disponible sur demande<\/li><\/ul>\n\n\n<p>De plus, CloudTalk propose divers plans pour les <a href=\"https:\/\/www.cloudtalk.io\/fr\/agents-vocaux-ia\/\">agents vocaux IA<\/a> :<\/p>\n\n\n<ul class=\"wp-block-list\"><li><strong><a href=\"https:\/\/www.cloudtalk.io\/ai-receptionist\/\">R\u00e9ceptionniste IA<\/a><\/strong> : Couverture d&rsquo;accueil 24h\/24 et 7j\/7 pour les appels entrants. R\u00e9pond aux FAQ, achemine les appels sans arborescence t\u00e9l\u00e9phonique et prend des messages, afin qu&rsquo;aucun appel ne reste sans r\u00e9ponse.<\/li>\n\n<li><strong><a href=\"https:\/\/www.cloudtalk.io\/fr\/agents-vocaux-ia\/\">Sp\u00e9cialiste IA<\/a> :<\/strong> Automatise des flux de travail entiers ou partiels pour le support, les ventes et la facturation. G\u00e8re les demandes multi-\u00e9tapes, les transactions de paiement et la r\u00e9solution de probl\u00e8mes complexes sans intervention humaine.<\/li>\n\n<li><strong>Personnalis\u00e9 :<\/strong> Con\u00e7u pour les \u00e9quipes \u00e0 volume \u00e9lev\u00e9 s&rsquo;attendant \u00e0 plus de 10 000 minutes par mois. Offre une automatisation de flux de travail sur mesure, des tarifs \u00e0 la minute r\u00e9duits et une \u00e9volutivit\u00e9 illimit\u00e9e adapt\u00e9e \u00e0 votre volume d&rsquo;appels exact.<\/li><\/ul>\n\n\n<h3 class=\"wp-block-heading\">Que disent les utilisateurs de CloudTalk ?<\/h3>\n\n<p>La <a href=\"https:\/\/www.g2.com\/products\/cloudtalk\/reviews?target=_blank&#038;rel=\" target=\"_blank\" rel=\"noopener\">note G2<\/a> de CloudTalk est de 4.4\/5 sur 5 \u00e9toiles, et CloudTalk a \u00e9galement \u00e9t\u00e9 nomm\u00e9 <a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/g2-high-performer-en-assurance-qualite-pour-centres-de-contact\/\">G2 High Performer du printemps 2026 en assurance qualit\u00e9 des centres de contact<\/a>.<\/p>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/cloudtalk-g2-review-1.png\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis G2 sur CloudTalk<\/div><a href=\"https:\/\/www.g2.com\/products\/cloudtalk\/reviews\/cloudtalk-review-11525836?target=blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Lire l&#039;avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-cta-proof\"><div class=\"cta-proof-block\"><div class=\"cta-proof-block__content\"><h2 class=\"cta-proof-block__headline\">Et si chaque appel de support mettait automatiquement \u00e0 jour vos enregistrements CRM ?<\/h2><div class=\"cta-proof-block__button\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\" class=\"btn btn-secondary\">Essayer CloudTalk gratuitement <svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n            <path d=\"M4.16666 10H15.8333M15.8333 10L10.8333 5M15.8333 10L10.8333 15\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n        <\/svg><\/a><\/div><\/div><\/div><\/div>\n\n<h2 class=\"wp-block-heading\" id=\"2\">2. Zendesk \u2014 Meilleur logiciel de service client tout-en-un pour les \u00e9quipes de taille moyenne \u00e0 grande<\/h2>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><div class=\"embed-block__inner-container\"><iframe src=\"https:\/\/www.youtube.com\/embed\/PmFmPavbLjQ\" title=\"Embedded video\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/div><\/div><\/div><\/div>\n\n<h3 class=\"wp-block-heading\">Qu&rsquo;est-ce que Zendesk ?<\/h3>\n\n<p><a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-dun-centre-dappels-pour-zendesk\/\">Zendesk<\/a> est une plateforme logicielle de service client tout-en-un qui couvre la gestion des tickets, l&rsquo;IA, la messagerie, l&rsquo;analyse, l&rsquo;assurance qualit\u00e9 et la gestion des effectifs dans un seul syst\u00e8me. C&rsquo;est la solution de r\u00e9f\u00e9rence pour les \u00e9quipes g\u00e9rant une complexit\u00e9 \u00e9lev\u00e9e \u00e0 grande \u00e9chelle.<\/p>\n\n<h3 class=\"wp-block-heading\">\u00c0 qui Zendesk est-il destin\u00e9 ?<\/h3>\n\n<p>Zendesk est id\u00e9al pour les \u00e9quipes de support de taille moyenne \u00e0 grande qui ont besoin d&rsquo;une plateforme hautement personnalisable et de niveau entreprise. Il convient aux organisations g\u00e9rant de grands volumes de tickets sur plusieurs canaux et n\u00e9cessitant des capacit\u00e9s avanc\u00e9es d&rsquo;IA, d&rsquo;AQ et de gestion des effectifs dans une seule solution. L&rsquo;inconv\u00e9nient : il faut du temps pour le configurer correctement, et le prix augmente rapidement \u00e0 mesure que vous ajoutez des fonctionnalit\u00e9s.<\/p>\n\n<h3 class=\"wp-block-heading\">Quelles sont les fonctionnalit\u00e9s cl\u00e9s de Zendesk ?<\/h3>\n\n\n<ul class=\"wp-block-list\"><li><strong>Agents IA<\/strong> qui r\u00e9solvent de mani\u00e8re autonome jusqu&rsquo;\u00e0 80 % des demandes de routine sans intervention humaine<\/li>\n\n<li><strong>Gestion des tickets omnicanal<\/strong> qui consolide l&rsquo;e-mail, le chat, les r\u00e9seaux sociaux et le t\u00e9l\u00e9phone dans un espace de travail unique pour les agents<\/li>\n\n<li><strong>Zendesk QA<\/strong> qui examine automatiquement toutes les interactions clients et signale les opportunit\u00e9s de coaching<\/li>\n\n<li>Module de <strong>gestion des effectifs<\/strong> qui pr\u00e9voit les besoins en personnel afin que les \u00e9quipes ne soient jamais en sureffectif ou en sous-effectif<\/li>\n\n<li><strong>Centre d&rsquo;aide en libre-service<\/strong> et forums communautaires pour l&rsquo;auto-r\u00e9solution des clients<\/li><\/ul>\n\n\n<h3 class=\"wp-block-heading\">Comment Zendesk am\u00e9liore-t-il le service client ?<\/h3>\n\n<p>Zendesk r\u00e9duit le temps de r\u00e9solution en acheminant automatiquement les tickets vers le bon agent et en utilisant l&rsquo;IA pour g\u00e9rer les requ\u00eates de routine avant qu&rsquo;elles n&rsquo;atteignent un humain. L&rsquo;automatisation de l&rsquo;assurance qualit\u00e9 note chaque interaction, de sorte que les responsables passent moins de temps \u00e0 examiner manuellement les appels et plus de temps \u00e0 coacher les conversations importantes.<\/p>\n\n<h3 class=\"wp-block-heading\">Quelle est la tarification de Zendesk ?<\/h3>\n\n<p>Consultez notre <a href=\"https:\/\/www.cloudtalk.io\/blog\/zendesk-talk-pricing\/\">guide de tarification Zendesk Talk<\/a>.<\/p>\n\n\n<ul class=\"wp-block-list\"><li><strong>Support Team :<\/strong> \u20ac19\/agent\/mois (factur\u00e9 annuellement) <\/li>\n\n<li><strong>Suite Team :<\/strong> \u20ac55\/agent\/mois (factur\u00e9 annuellement) <\/li>\n\n<li><strong>Suite Professional :<\/strong> \u20ac115\/agent\/mois (factur\u00e9 annuellement) <\/li>\n\n<li><strong>Suite Enterprise + Copilot :<\/strong> Tarification personnalis\u00e9e <\/li><\/ul>\n\n\n<h3 class=\"wp-block-heading\">Que disent les utilisateurs de Zendesk ?<\/h3>\n\n<p>La <a href=\"https:\/\/www.g2.com\/products\/zendesk-for-customer-service\/reviews?target=_blank&#038;rel=\" target=\"_blank\" rel=\"noopener\">note G2<\/a> de Zendesk est de 4,3 sur 5 \u00e9toiles.<\/p>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/Snimka-obrazovky-2026-06-11-o-10.51.42.png\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis G2 sur Zendesk<\/div><a href=\"https:\/\/www.g2.com\/products\/zendesk-for-customer-service\/reviews\/zendesk-for-customer-service-review-11419847?target=_blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Lire l&#039;avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<h2 class=\"wp-block-heading\" id=\"3\">3. Freshdesk \u2014 Meilleur logiciel de service d&rsquo;assistance omnicanal au meilleur rapport qualit\u00e9-prix<\/h2>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><div class=\"embed-block__inner-container\"><iframe src=\"https:\/\/www.youtube.com\/embed\/14U4ozijyfY\" title=\"Embedded video\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/div><\/div><\/div><\/div>\n\n<h3 class=\"wp-block-heading\">Qu&rsquo;est-ce que Freshdesk ?<\/h3>\n\n<p><a href=\"https:\/\/www.cloudtalk.io\/fr\/integrez-freshdesk-a-votre-logiciel-de-centre-dappel\/\">Freshdesk<\/a> est une plateforme de service d&rsquo;assistance omnicanal qui \u00e9quilibre mieux les fonctionnalit\u00e9s et l&rsquo;abordabilit\u00e9 que la plupart des plateformes logicielles de service client de cette cat\u00e9gorie. Un plan gratuit est disponible pour les petites \u00e9quipes, et les plans payants restent comp\u00e9titifs \u00e0 mesure que les \u00e9quipes \u00e9voluent.<\/p>\n\n<h3 class=\"wp-block-heading\">\u00c0 qui Freshdesk est-il destin\u00e9 ?<\/h3>\n\n<p>Freshdesk est id\u00e9al pour les \u00e9quipes en croissance qui souhaitent un support omnicanal abordable et \u00e9volutif. Il convient aux entreprises qui ont besoin d&rsquo;une automatisation robuste, d&rsquo;un solide constructeur de base de connaissances et de bonnes int\u00e9grations tierces, sans le co\u00fbt \u00e9lev\u00e9 des plateformes d&rsquo;entreprise comme Zendesk ou Intercom.<\/p>\n\n<h3 class=\"wp-block-heading\">Quelles sont les fonctionnalit\u00e9s cl\u00e9s de Freshdesk ?<\/h3>\n\n\n<ul class=\"wp-block-list\"><li><strong>D\u00e9tection de collision<\/strong> qui emp\u00eache deux agents de travailler simultan\u00e9ment sur le m\u00eame ticket<\/li>\n\n<li><strong>Freddy AI<\/strong> qui sugg\u00e8re des r\u00e9ponses et automatise la cat\u00e9gorisation et le routage des tickets<\/li>\n\n<li><strong>Portail client<\/strong> qui permet aux acheteurs de suivre leurs propres tickets et de consulter des articles en libre-service<\/li>\n\n<li><strong>Gestion des SLA<\/strong> qui garantit qu&rsquo;aucun ticket ne passe inaper\u00e7u<\/li>\n\n<li><strong>Bo\u00eete de r\u00e9ception omnicanal<\/strong> couvrant l&rsquo;e-mail, le chat, le t\u00e9l\u00e9phone et les r\u00e9seaux sociaux en un seul endroit<\/li><\/ul>\n\n\n<h3 class=\"wp-block-heading\">Comment Freshdesk am\u00e9liore-t-il le service client ?<\/h3>\n\n<p>Freshdesk r\u00e9duit le triage manuel gr\u00e2ce \u00e0 la cat\u00e9gorisation et au routage des tickets bas\u00e9s sur l&rsquo;IA. La d\u00e9tection de collision \u00e9vite la duplication des efforts. Le portail client redirige les requ\u00eates de routine vers le libre-service, r\u00e9duisant ainsi le volume d&rsquo;appels entrants avant qu&rsquo;ils n&rsquo;atteignent un agent.<\/p>\n\n<h3 class=\"wp-block-heading\">Quelle est la tarification de Freshdesk ?<\/h3>\n\n<p>Consultez notre <a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/tarification-freshcaller\/\">guide de tarification Freshcaller<\/a> ou explorez <a href=\"https:\/\/www.cloudtalk.io\/blog\/best-freshdesk-integrations\/\">les meilleures int\u00e9grations Freshdesk<\/a>.<\/p>\n\n\n<ul class=\"wp-block-list\"><li><strong>Growth :<\/strong> \u20ac17\/agent\/mois (factur\u00e9 annuellement) <\/li>\n\n<li><strong>Pro :<\/strong> \u20ac52\/agent\/mois (factur\u00e9 annuellement) <\/li>\n\n<li><strong>Enterprise :<\/strong> \u20ac84\/agent\/mois (factur\u00e9 annuellement)<\/li><\/ul>\n\n\n<h3 class=\"wp-block-heading\">Que disent les utilisateurs de Freshdesk ?<\/h3>\n\n<p>La <a href=\"https:\/\/www.g2.com\/products\/freshdesk\/reviews?target=_blank&#038;rel=\" target=\"_blank\" rel=\"noopener\">note G2<\/a> de Freshdesk est de 4,4 sur 5 \u00e9toiles.<\/p>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/Snimka-obrazovky-2026-06-11-o-11.01.46.png\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis G2 sur Freshdesk<\/div><a href=\"https:\/\/www.g2.com\/products\/freshdesk\/reviews\/freshdesk-review-12879809?target=_blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Lire l&#039;avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-cta-proof\"><div class=\"cta-proof-block\"><div class=\"cta-proof-block__content\"><h2 class=\"cta-proof-block__headline\">Arr\u00eatez de passer d&rsquo;un outil \u00e0 l&rsquo;autre. Cr\u00e9ez un \u00e9cosyst\u00e8me qui fonctionne en synergie.<\/h2><div class=\"cta-proof-block__button\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" class=\"btn btn-secondary\">Planifier une d\u00e9mo gratuite <svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n            <path d=\"M4.16666 10H15.8333M15.8333 10L10.8333 5M15.8333 10L10.8333 15\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n        <\/svg><\/a><\/div><\/div><\/div><\/div>\n\n<h2 class=\"wp-block-heading\" id=\"4\">4. Intercom \u2014 Meilleur logiciel de service client pour la messagerie SaaS et l&rsquo;automatisation IA<\/h2>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><div class=\"embed-block__inner-container\"><iframe src=\"https:\/\/www.youtube.com\/embed\/lkfa1U3G3KQ\" title=\"Embedded video\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/div><\/div><\/div><\/div>\n\n<h3 class=\"wp-block-heading\">Qu&rsquo;est-ce qu&rsquo;Intercom ?<\/h3>\n\n<p><a href=\"https:\/\/www.cloudtalk.io\/fr\/integrez-intercom-a-votre-logiciel-de-centre-de-contact\/\">Intercom<\/a> est une plateforme de messagerie client et d&rsquo;automatisation IA qui interagit avec les clients \u00e0 l&rsquo;int\u00e9rieur du produit, pas seulement par e-mail. Son agent Fin IA g\u00e8re une part significative des requ\u00eates entrantes sans intervention humaine.<\/p>\n\n<h3 class=\"wp-block-heading\">\u00c0 qui Intercom est-il destin\u00e9 ?<\/h3>\n\n<p>Intercom est id\u00e9al pour les \u00e9quipes SaaS ax\u00e9es sur le produit qui souhaitent une messagerie proactive int\u00e9gr\u00e9e au produit et veulent r\u00e9duire le volume de support avant l&rsquo;apparition des probl\u00e8mes, et pas seulement apr\u00e8s. Il convient aux \u00e9quipes qui pensent autant en termes d&rsquo;entonnoirs que de tickets \u2014 o\u00f9 pr\u00e9venir une demande de support est aussi pr\u00e9cieux que d&rsquo;en r\u00e9soudre une.<\/p>\n\n<h3 class=\"wp-block-heading\">Quelles sont les fonctionnalit\u00e9s cl\u00e9s d&rsquo;Intercom ?<\/h3>\n\n\n<ul class=\"wp-block-list\"><li><strong>Agent Fin IA<\/strong> qui r\u00e9sout les requ\u00eates complexes en utilisant votre base de connaissances et les donn\u00e9es produit<\/li>\n\n<li><strong>Messagerie int\u00e9gr\u00e9e au produit<\/strong> et sensibilisation proactive qui r\u00e9duisent le volume des demandes entrantes avant que les probl\u00e8mes ne s&rsquo;aggravent<\/li>\n\n<li><strong>Routage des conversations<\/strong> qui attribue automatiquement les chats \u00e0 l&rsquo;agent ou au bot le plus appropri\u00e9<\/li>\n\n<li><strong>Bo\u00eete de r\u00e9ception partag\u00e9e<\/strong> avec de puissants outils de balisage, de filtrage et de collaboration d&rsquo;\u00e9quipe<\/li>\n\n<li><strong>Messagerie sortante<\/strong> pour l&rsquo;int\u00e9gration, les annonces de fonctionnalit\u00e9s et la pr\u00e9vention de l&rsquo;attrition<\/li><\/ul>\n\n\n<h3 class=\"wp-block-heading\">Comment Intercom am\u00e9liore-t-il le service client ?<\/h3>\n\n<p>Intercom r\u00e9duit le volume des demandes entrantes en anticipant les probl\u00e8mes, avant qu&rsquo;un client n&rsquo;ait besoin de vous contacter. Fin AI g\u00e8re les conversations complexes en utilisant votre propre base de connaissances, de sorte que moins de tickets parviennent aux agents humains. Pour les \u00e9quipes SaaS, cela signifie des co\u00fbts de support r\u00e9duits et un d\u00e9lai de rentabilisation plus rapide pour les clients.<\/p>\n\n<h3 class=\"wp-block-heading\">Quels sont les tarifs d&rsquo;Intercom ?<\/h3>\n\n<p>Consultez notre r\u00e9capitulatif des <a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/7-best-intercom-integrations-to-improve-customer-experience\/\">meilleures int\u00e9grations Intercom<\/a> pour plus de contexte.<\/p>\n\n<p><strong>Essentiel :<\/strong> \u20ac29\/si\u00e8ge\/mois + \u00e0 partir de \u20ac0,99 par r\u00e9sultat Fin.<\/p>\n\n<p><strong>Avanc\u00e9 :<\/strong> \u20ac85\/si\u00e8ge\/mois + \u00e0 partir de \u20ac0,99 par r\u00e9sultat Fin.<\/p>\n\n<p><strong>Expert :<\/strong> \u20ac132\/si\u00e8ge\/mois + \u00e0 partir de \u20ac0,99 par r\u00e9sultat Fin.<\/p>\n\n<p><strong>Agent Fin AI :<\/strong> \u00c0 partir de \u20ac0,99 par r\u00e9sultat Fin, aucun si\u00e8ge requis.<\/p>\n\n<h3 class=\"wp-block-heading\">Que disent les utilisateurs d&rsquo;Intercom ?<\/h3>\n\n<p>La <a href=\"https:\/\/www.g2.com\/products\/fin\/reviews?target=_blank&#038;rel=\" target=\"_blank\" rel=\"noopener\">note G2<\/a> d&rsquo;Intercom est de 4,5 \u00e9toiles sur 5.<\/p>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/Snimka-obrazovky-2026-06-11-o-11.07.07.png\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis G2 d&rsquo;Intercom<\/div><a href=\"https:\/\/www.g2.com\/products\/fin\/reviews\/fin-review-12583140?target=_blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Lire l&#039;avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<h2 class=\"wp-block-heading\" id=\"5\">5. HubSpot Service Hub \u2014 Le meilleur logiciel de service client natif CRM<\/h2>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><div class=\"embed-block__inner-container\"><iframe src=\"https:\/\/www.youtube.com\/embed\/gIvx6MjLQMI\" title=\"Embedded video\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/div><\/div><\/div><\/div>\n\n<h3 class=\"wp-block-heading\">Qu&rsquo;est-ce que HubSpot Service Hub ?<\/h3>\n\n<p><a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-dun-centre-dappel-pour-hubspot\/\">HubSpot Service Hub<\/a> est une plateforme logicielle de service client native du CRM qui connecte chaque ticket d&rsquo;assistance directement aux enregistrements du CRM HubSpot. Les agents voient le cycle de vie complet du client (offres, e-mails, appels et historique d&rsquo;assistance) en un seul endroit.<\/p>\n\n<h3 class=\"wp-block-heading\">\u00c0 qui s&rsquo;adresse HubSpot Service Hub ?<\/h3>\n\n<p>HubSpot Service Hub est id\u00e9al pour les \u00e9quipes de succ\u00e8s client qui utilisent d\u00e9j\u00e0 HubSpot CRM pour les ventes et le marketing. Si toute votre \u00e9quipe de revenus fonctionne avec HubSpot, Service Hub est la prochaine \u00e9tape naturelle, \u00e9liminant le besoin de basculer entre les outils pour comprendre l&rsquo;historique complet d&rsquo;un client.<\/p>\n\n<h3 class=\"wp-block-heading\">Quelles sont les fonctionnalit\u00e9s cl\u00e9s de HubSpot Service Hub ?<\/h3>\n\n\n<ul class=\"wp-block-list\"><li><strong>Contexte CRM complet<\/strong> sur chaque ticket : historique des transactions, fils d&rsquo;e-mails et enregistrements d&rsquo;appels visibles par chaque agent<\/li>\n\n<li><strong>Portail client<\/strong> offrant aux acheteurs un centre de libre-service pour consulter leurs tickets et parcourir les articles d&rsquo;aide<\/li>\n\n<li><strong>Suggestions de r\u00e9ponses bas\u00e9es sur l&rsquo;IA<\/strong> et g\u00e9n\u00e9ration de base de connaissances qui acc\u00e9l\u00e8rent les r\u00e9ponses des agents<\/li>\n\n<li><strong>Sondages CSAT, NPS et CES int\u00e9gr\u00e9s<\/strong> directement dans la plateforme<\/li>\n\n<li><strong>Bo\u00eete de r\u00e9ception partag\u00e9e et chat en direct<\/strong> connect\u00e9s \u00e0 la fiche de contact du CRM HubSpot<\/li><\/ul>\n\n\n<h3 class=\"wp-block-heading\">Comment HubSpot Service Hub am\u00e9liore-t-il le service client ?<\/h3>\n\n<p>\u00c9tant donn\u00e9 que Service Hub est int\u00e9gr\u00e9 au CRM HubSpot, les agents n&rsquo;ont jamais besoin de changer d&rsquo;outil pour comprendre \u00e0 qui ils parlent. Chaque ticket s&rsquo;ouvre avec l&rsquo;historique complet des transactions et des communications visible. Les sondages de feedback int\u00e9gr\u00e9s bouclent automatiquement la boucle apr\u00e8s chaque r\u00e9solution.<\/p>\n\n<h3 class=\"wp-block-heading\">Quels sont les tarifs de HubSpot Service Hub ?<\/h3>\n\n<p>Consultez notre <a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/prix-appels-hubspot\/\">guide tarifaire des appels HubSpot<\/a> ou explorez <a href=\"https:\/\/www.cloudtalk.io\/blog\/best-6-hubspot-phone-integrations-dialers-calling-apps-a\/\">les meilleures int\u00e9grations t\u00e9l\u00e9phoniques HubSpot<\/a>.<\/p>\n\n\n<ul class=\"wp-block-list\"><li><strong>Outils gratuits :<\/strong> \u20ac0 \u2014 jusqu&rsquo;\u00e0 2 utilisateurs, aucun outil de support IA, aucune fonctionnalit\u00e9 SLA.<\/li>\n\n<li><strong>Service Hub Starter :<\/strong> \u00e0 partir de \u20ac9\/si\u00e8ge\/mois.<\/li>\n\n<li><strong>Service Hub Professional :<\/strong> \u00e0 partir de \u20ac90\/si\u00e8ge\/mois (factur\u00e9 annuellement).<\/li>\n\n<li><strong>Service Hub Enterprise :<\/strong> \u00e0 partir de \u20ac150\/si\u00e8ge\/mois (factur\u00e9 annuellement).<\/li><\/ul>\n\n\n<h3 class=\"wp-block-heading\">Que disent les utilisateurs de HubSpot Service Hub ?<\/h3>\n\n<p>La <a href=\"https:\/\/www.g2.com\/products\/hubspot-service-hub\/reviews?target=_blank&#038;rel=\" target=\"_blank\" rel=\"noopener\">note G2<\/a> de HubSpot Service Hub est de 4,4 \u00e9toiles sur 5.<\/p>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/Snimka-obrazovky-2026-06-11-o-11.13.48.png\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis G2 de HubSpot<\/div><a href=\"https:\/\/www.g2.com\/products\/hubspot-service-hub\/reviews\/hubspot-service-hub-review-11586632?target=_blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Lire l&#039;avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-cta-proof\"><div class=\"cta-proof-block\"><div class=\"cta-proof-block__content\"><h2 class=\"cta-proof-block__headline\">Pr\u00eat \u00e0 am\u00e9liorer votre support t\u00e9l\u00e9phonique ? CloudTalk g\u00e8re les appels les plus importants.<\/h2><div class=\"cta-proof-block__button\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\" class=\"btn btn-secondary\">Commencer votre essai gratuit <svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n            <path d=\"M4.16666 10H15.8333M15.8333 10L10.8333 5M15.8333 10L10.8333 15\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n        <\/svg><\/a><\/div><\/div><\/div><\/div>\n\n<h2 class=\"wp-block-heading\" id=\"6\">6. LiveAgent \u2014 Le meilleur logiciel de service client omnicanal \u00e0 budget mod\u00e9r\u00e9<\/h2>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><div class=\"embed-block__inner-container\"><iframe src=\"https:\/\/www.youtube.com\/embed\/wUKdtssRZik\" title=\"Embedded video\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/div><\/div><\/div><\/div>\n\n<h3 class=\"wp-block-heading\">Qu&rsquo;est-ce que LiveAgent ?<\/h3>\n\n<p><a href=\"https:\/\/www.cloudtalk.io\/liveagent\/\">LiveAgent<\/a> est une plateforme logicielle de service client omnicanal qui combine le chat en direct, la gestion des tickets, un module de centre d&rsquo;appels et un portail client en un seul syst\u00e8me. Son flux de tickets hybride suit un seul client sur tous les canaux via un ticket unifi\u00e9.<\/p>\n\n<h3 class=\"wp-block-heading\">\u00c0 qui s&rsquo;adresse LiveAgent ?<\/h3>\n\n<p>LiveAgent est id\u00e9al pour les \u00e9quipes g\u00e9rant un support complexe et multipoint sur diff\u00e9rents canaux avec un budget mod\u00e9r\u00e9. Il convient parfaitement aux entreprises qui ont besoin d&rsquo;une plateforme v\u00e9ritablement omnicanal sans s&rsquo;engager sur les tarifs premium de Zendesk ou Intercom.<\/p>\n\n<h3 class=\"wp-block-heading\">Quelles sont les fonctionnalit\u00e9s cl\u00e9s de LiveAgent ?<\/h3>\n\n\n<ul class=\"wp-block-list\"><li><strong>Bo\u00eete de r\u00e9ception universelle<\/strong> qui collecte les messages des e-mails, des r\u00e9seaux sociaux, du chat en direct et du t\u00e9l\u00e9phone dans une seule file d&rsquo;attente<\/li>\n\n<li><strong>Flux de tickets hybride<\/strong> qui suit un client sur tous les canaux sans perdre le contexte<\/li>\n\n<li><strong>Module de centre d&rsquo;appels int\u00e9gr\u00e9<\/strong> avec IVR, enregistrement et routage des appels<\/li>\n\n<li><strong>Fonctionnalit\u00e9s de gamification<\/strong> qui maintiennent la motivation des agents \u00e9lev\u00e9e dans les environnements \u00e0 volume \u00e9lev\u00e9<\/li>\n\n<li><strong>Portail client<\/strong> avec une base de connaissances en libre-service et un forum communautaire<\/li><\/ul>\n\n\n<h3 class=\"wp-block-heading\">Comment LiveAgent am\u00e9liore-t-il le service client ?<\/h3>\n\n<p>Le flux de tickets hybride de LiveAgent garantit que, quel que soit le canal utilis\u00e9 par un client (e-mail, chat, t\u00e9l\u00e9phone ou r\u00e9seaux sociaux), l&rsquo;historique complet de la conversation reste au m\u00eame endroit. Cela \u00e9limine la source la plus courante de frustration des clients : devoir se r\u00e9p\u00e9ter \u00e0 un nouvel agent.<\/p>\n\n<h3 class=\"wp-block-heading\">Quels sont les tarifs de LiveAgent ?<\/h3>\n\n<p>Explorez <a href=\"https:\/\/www.cloudtalk.io\/blog\/liveagent-integrations\/\">les meilleures int\u00e9grations LiveAgent<\/a> pour \u00e9tendre ses capacit\u00e9s.<\/p>\n\n\n<ul class=\"wp-block-list\"><li><strong>Petite entreprise :<\/strong> \u20ac15\/agent\/mois (factur\u00e9 annuellement) <\/li>\n\n<li><strong>Entreprise moyenne :<\/strong> \u20ac29\/agent\/mois (factur\u00e9 annuellement)<\/li>\n\n<li><strong>Grande entreprise :<\/strong> \u20ac49\/agent\/mois (factur\u00e9 annuellement) <\/li>\n\n<li><strong>Entreprise :<\/strong> \u20ac69\/agent\/mois (factur\u00e9 annuellement) <\/li><\/ul>\n\n\n<h3 class=\"wp-block-heading\">Que disent les utilisateurs de LiveAgent ?<\/h3>\n\n<p>La <a href=\"https:\/\/www.g2.com\/products\/liveagent\/reviews?target=_blank&#038;rel=\" target=\"_blank\" rel=\"noopener\">note G2<\/a> de LiveAgent est de 4,5 \u00e9toiles sur 5.<\/p>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/Snimka-obrazovky-2026-06-11-o-11.38.56.png\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis G2 de LiveAgent<\/div><a href=\"https:\/\/www.g2.com\/products\/liveagent\/reviews\/liveagent-review-11715411?target=_blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Lire l&#039;avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<h2 class=\"wp-block-heading\" id=\"7\">7. Gorgias \u2014 Le meilleur logiciel de service client e-commerce pour Shopify<\/h2>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><div class=\"embed-block__inner-container\"><iframe src=\"https:\/\/www.youtube.com\/embed\/04Cz7U9YxOo\" title=\"Embedded video\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/div><\/div><\/div><\/div>\n\n<h3 class=\"wp-block-heading\">Qu&rsquo;est-ce que Gorgias ?<\/h3>\n\n<p><a href=\"https:\/\/www.cloudtalk.io\/gorgias\/\">Gorgias<\/a> est le principal logiciel de service client pour l&rsquo;e-commerce, avec une int\u00e9gration Shopify que les centres d&rsquo;aide g\u00e9n\u00e9ralistes ne peuvent \u00e9galer. Les agents peuvent \u00e9mettre des remboursements, annuler des commandes et appliquer des codes de r\u00e9duction directement depuis le ticket, sans jamais quitter Gorgias.<\/p>\n\n<h3 class=\"wp-block-heading\">\u00c0 qui s&rsquo;adresse Gorgias ?<\/h3>\n\n<p>Gorgias est id\u00e9al pour les marques DTC et e-commerce qui ont besoin d&rsquo;une gestion approfondie des commandes dans les tickets d&rsquo;assistance. Il convient parfaitement aux commer\u00e7ants Shopify, BigCommerce et Magento dont le volume de support est domin\u00e9 par les requ\u00eates concernant l&rsquo;\u00e9tat des commandes, l&rsquo;exp\u00e9dition et les retours.<\/p>\n\n<h3 class=\"wp-block-heading\">Quelles sont les fonctionnalit\u00e9s cl\u00e9s de Gorgias ?<\/h3>\n\n\n<ul class=\"wp-block-list\"><li><strong>Int\u00e9grations approfondies avec Shopify, BigCommerce et Magento<\/strong> qui affichent les donn\u00e9es de commande en temps r\u00e9el dans chaque ticket<\/li>\n\n<li><strong>Suivi des revenus<\/strong> qui indique quelles conversations de support g\u00e9n\u00e8rent des ventes, et pas seulement r\u00e9solvent des probl\u00e8mes<\/li>\n\n<li><strong>Macros automatis\u00e9es<\/strong> qui g\u00e8rent l&rsquo;\u00e9tat des commandes, les questions d&rsquo;exp\u00e9dition et les demandes de retour sans intervention de l&rsquo;agent<\/li>\n\n<li><strong>Tarification bas\u00e9e sur l&rsquo;utilisation<\/strong> qui facture par ticket trait\u00e9, et non par si\u00e8ge<\/li>\n\n<li><strong>Int\u00e9gration des r\u00e9seaux sociaux<\/strong> pour g\u00e9rer les messages priv\u00e9s et les commentaires d&rsquo;Instagram et Facebook<\/li><\/ul>\n\n\n<h3 class=\"wp-block-heading\">Comment Gorgias am\u00e9liore-t-il le service client ?<\/h3>\n\n<p>Gorgias \u00e9limine les allers-retours entre votre centre d&rsquo;aide et le back-end de votre boutique. Les agents voient les donn\u00e9es de commande en temps r\u00e9el, le statut d&rsquo;exp\u00e9dition et l&rsquo;historique d&rsquo;achat directement dans le ticket, ce qui leur permet de r\u00e9soudre les probl\u00e8mes en une seule r\u00e9ponse au lieu de trois. Les macros automatis\u00e9es g\u00e8rent les requ\u00eates e-commerce les plus courantes sans aucune intervention humaine.<\/p>\n\n<h3 class=\"wp-block-heading\">Quels sont les tarifs de Gorgias ?<\/h3>\n\n<p>Consultez notre r\u00e9capitulatif des <a href=\"https:\/\/www.cloudtalk.io\/blog\/gorgias-integrations\/\">meilleures int\u00e9grations Gorgias<\/a> pour tirer le meilleur parti de la plateforme.<\/p>\n\n\n<ul class=\"wp-block-list\"><li><strong>Starter :<\/strong> \u00e0 partir de \u20ac10\/mois \u2014 50 tickets\/mois.<\/li>\n\n<li><strong>Basique :<\/strong> \u00e0 partir de \u20ac50\/mois \u2014 300 tickets\/mois.<\/li>\n\n<li><strong>Pro :<\/strong> \u00e0 partir de \u20ac300\/mois \u2014 2 000 tickets\/mois.<\/li>\n\n<li><strong>Avanc\u00e9 :<\/strong> \u00e0 partir de \u20ac750\/mois \u2014 5 000 tickets\/mois.<\/li>\n\n<li><strong>Entreprise :<\/strong> tarifs personnalis\u00e9s \u2014 volume de tickets personnalis\u00e9.<\/li><\/ul>\n\n\n<h3 class=\"wp-block-heading\">Que disent les utilisateurs de Gorgias ?<\/h3>\n\n<p>La <a href=\"https:\/\/www.g2.com\/products\/gorgias\/reviews?target=_blank&#038;rel=\" target=\"_blank\" rel=\"noopener\">note G2<\/a> de Gorgias est de 4,6 \u00e9toiles sur 5.<\/p>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/Snimka-obrazovky-2026-06-11-o-11.42.10.png\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis G2 de Gorgias<\/div><a href=\"https:\/\/www.g2.com\/products\/gorgias\/reviews\/gorgias-review-12484151?target=_blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Lire l&#039;avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-cta-proof\"><div class=\"cta-proof-block\"><div class=\"cta-proof-block__content\"><h2 class=\"cta-proof-block__headline\">Vous connaissez maintenant les meilleurs outils. Il est temps d&rsquo;am\u00e9liorer votre support t\u00e9l\u00e9phonique.<\/h2><div class=\"cta-proof-block__button\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\" class=\"btn btn-secondary\">Obtenir un essai gratuit <svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n            <path d=\"M4.16666 10H15.8333M15.8333 10L10.8333 5M15.8333 10L10.8333 15\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n        <\/svg><\/a><\/div><\/div><\/div><\/div>\n\n<h2 class=\"wp-block-heading\" id=\"8\">8. Tidio \u2014 La meilleure application de service client par chat en direct pour les boutiques en ligne<\/h2>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><div class=\"embed-block__inner-container\"><iframe src=\"https:\/\/www.youtube.com\/embed\/TADLSTese-o\" title=\"Embedded video\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/div><\/div><\/div><\/div>\n\n<h3 class=\"wp-block-heading\">Qu&rsquo;est-ce que Tidio ?<\/h3>\n\n<p>Tidio est une application de service client sp\u00e9cialement con\u00e7ue pour les boutiques en ligne, qui ajoute le chat en direct et l&rsquo;automatisation par chatbot aliment\u00e9 par l&rsquo;IA \u00e0 Shopify, WooCommerce et Wix en quelques minutes. Le plan gratuit est vraiment utile, et le chatbot Lyro AI g\u00e8re une grande partie des requ\u00eates r\u00e9p\u00e9titives sans aucune intervention humaine.<\/p>\n\n<h3 class=\"wp-block-heading\">\u00c0 qui s&rsquo;adresse Tidio ?<\/h3>\n\n<p>Tidio est id\u00e9al pour les boutiques en ligne qui ont besoin d&rsquo;un chat en direct instantan\u00e9 avec automatisation de chatbot et qui souhaitent d\u00e9marrer rapidement sans configuration complexe. Il convient parfaitement aux boutiques en ligne de petite \u00e0 moyenne taille qui veulent convertir les visiteurs de leur site web et g\u00e9rer le support \u00e0 partir d&rsquo;un seul outil l\u00e9ger.<\/p>\n\n<h3 class=\"wp-block-heading\">Quelles sont les fonctionnalit\u00e9s cl\u00e9s de Tidio ?<\/h3>\n\n\n<ul class=\"wp-block-list\"><li><strong>Chatbot IA Lyro<\/strong> qui automatise jusqu&rsquo;\u00e0 70 % des requ\u00eates gr\u00e2ce \u00e0 l&rsquo;IA conversationnelle<\/li>\n\n<li><strong>Widget de chat en direct<\/strong> qui permet \u00e0 un agent de g\u00e9rer plusieurs conversations simultan\u00e9ment<\/li>\n\n<li>Int\u00e9gration de <strong>suivi de commande<\/strong> qui r\u00e9cup\u00e8re le statut d&rsquo;exp\u00e9dition en temps r\u00e9el directement dans les r\u00e9ponses du chat<\/li>\n\n<li><strong>Plugins natifs Shopify et WooCommerce<\/strong> qui synchronisent automatiquement les donn\u00e9es clients et d&rsquo;achat<\/li>\n\n<li><strong>Suivi des visiteurs<\/strong> et d\u00e9clencheurs de chat proactifs bas\u00e9s sur le comportement de navigation<\/li><\/ul>\n\n\n<h3 class=\"wp-block-heading\">Comment Tidio am\u00e9liore-t-il le service client ?<\/h3>\n\n<p>L&rsquo;IA Lyro de Tidio g\u00e8re les requ\u00eates e-commerce les plus courantes \u2013 statut de commande, politiques de retour, questions sur les produits \u2013 sans aucune intervention d&rsquo;agent. Le chat en direct permet \u00e0 un seul agent de support de g\u00e9rer plusieurs conversations simultan\u00e9ment, augmentant consid\u00e9rablement la capacit\u00e9 sans augmenter les effectifs.<\/p>\n\n<h3 class=\"wp-block-heading\">Quel est le tarif de Tidio ?<\/h3>\n\n\n<ul class=\"wp-block-list\"><li><strong>Starter :<\/strong> d\u00e8s \u20ac25\/mois<\/li>\n\n<li><strong>Growth :<\/strong> d\u00e8s \u20ac50\/mois<\/li>\n\n<li><strong>Plus :<\/strong> d\u00e8s \u20ac800\/mois<\/li>\n\n<li><strong>Premium :<\/strong> Contacter les ventes<\/li><\/ul>\n\n\n<h3 class=\"wp-block-heading\">Que disent les utilisateurs de Tidio ?<\/h3>\n\n<p>La <a href=\"https:\/\/www.g2.com\/products\/tidio\/reviews?target=_blank&#038;rel=\" target=\"_blank\" rel=\"noopener\">note G2<\/a> de Tidio est de 4,6 sur 5 \u00e9toiles.<\/p>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/Snimka-obrazovky-2026-06-11-o-11.46.47.png\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis G2 sur Tidio<\/div><a href=\"https:\/\/www.g2.com\/products\/tidio\/reviews\/tidio-review-12306805?target=_blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Lire l&#039;avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<h2 class=\"wp-block-heading\" id=\"9\">9. Sprout Social \u2014 Meilleur logiciel de service client pour les m\u00e9dias sociaux<\/h2>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><div class=\"embed-block__inner-container\"><iframe src=\"https:\/\/www.youtube.com\/embed\/K5utEvr16cA\" title=\"Embedded video\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/div><\/div><\/div><\/div>\n\n<h3 class=\"wp-block-heading\">Qu&rsquo;est-ce que Sprout Social ?<\/h3>\n\n<p>Sprout Social est une plateforme de gestion des m\u00e9dias sociaux qui transforme la surveillance des m\u00e9dias sociaux en un flux de travail de support structur\u00e9. Il centralise les mentions, les messages directs et les commentaires de Facebook, Instagram, X et LinkedIn dans une Smart Inbox unifi\u00e9e \u2013 avec tri, attribution et suivi du temps de r\u00e9ponse int\u00e9gr\u00e9s.<\/p>\n\n<h3 class=\"wp-block-heading\">\u00c0 qui s&rsquo;adresse Sprout Social ?<\/h3>\n\n<p>Sprout Social est id\u00e9al pour les marques g\u00e9rant un volume important de support via les canaux de m\u00e9dias sociaux. Il convient aux \u00e9quipes marketing et de support qui doivent g\u00e9rer les conversations clients \u00e0 grande \u00e9chelle sur plusieurs plateformes sociales sans laisser aucun message passer inaper\u00e7u.<\/p>\n\n<h3 class=\"wp-block-heading\">Quelles sont les fonctionnalit\u00e9s cl\u00e9s de Sprout Social ?<\/h3>\n\n\n<ul class=\"wp-block-list\"><li><strong>Smart Inbox<\/strong> qui regroupe toutes les interactions sociales sur diff\u00e9rentes plateformes dans une seule file d&rsquo;attente unifi\u00e9e<\/li>\n\n<li><strong>Marquage et routage automatis\u00e9s<\/strong> qui assignent les messages \u00e0 la bonne \u00e9quipe sans tri manuel<\/li>\n\n<li><strong>Analyses int\u00e9gr\u00e9es<\/strong> qui suivent le temps de r\u00e9ponse, le volume et le sentiment sur les canaux sociaux<\/li>\n\n<li><strong>G\u00e9n\u00e9rateur de bots<\/strong> pour cr\u00e9er des flux de premi\u00e8re r\u00e9ponse automatis\u00e9s pour les requ\u00eates sociales courantes<\/li>\n\n<li><strong>Outils d&rsquo;\u00e9coute sociale<\/strong> qui surveillent les mentions de marque au-del\u00e0 des messages directs et des commentaires<\/li><\/ul>\n\n\n<h3 class=\"wp-block-heading\">Comment Sprout Social am\u00e9liore-t-il le service client ?<\/h3>\n\n<p>Sprout Social apporte de la structure \u00e0 un canal que la plupart des centres d&rsquo;aide ignorent. Au lieu de surveiller cinq plateformes manuellement, les agents travaillent \u00e0 partir d&rsquo;une seule bo\u00eete de r\u00e9ception o\u00f9 chaque message est \u00e9tiquet\u00e9, prioris\u00e9 et assign\u00e9. Le suivi du temps de r\u00e9ponse responsabilise les \u00e9quipes et r\u00e9v\u00e8le pr\u00e9cis\u00e9ment les points faibles du support social.<\/p>\n\n<h3 class=\"wp-block-heading\">Quel est le tarif de Sprout Social ?<\/h3>\n\n\n<ul class=\"wp-block-list\"><li><strong>Standard :<\/strong> \u20ac199\/utilisateur\/mois<\/li>\n\n<li><strong>Professionnel :<\/strong> \u20ac299\/utilisateur\/mois<\/li>\n\n<li><strong>Avanc\u00e9 :<\/strong> \u20ac399\/utilisateur\/mois<\/li>\n\n<li><strong>Enterprise :<\/strong> Tarification personnalis\u00e9e<\/li><\/ul>\n\n\n<h3 class=\"wp-block-heading\">Que disent les utilisateurs de Sprout Social ?<\/h3>\n\n<p>La <a href=\"https:\/\/www.g2.com\/products\/sprout-social\/reviews?target=_blank&#038;rel=\" target=\"_blank\" rel=\"noopener\">note G2<\/a> de Sprout Social est de 4,4 sur 5 \u00e9toiles.<\/p>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/Snimka-obrazovky-2026-06-11-o-12.18.06.png\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis G2 sur Sprout Social<\/div><a href=\"https:\/\/www.g2.com\/products\/sprout-social\/reviews\/sprout-social-review-11747438?target=_blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Lire l&#039;avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-cta-proof\"><div class=\"cta-proof-block\"><div class=\"cta-proof-block__content\"><h2 class=\"cta-proof-block__headline\">Vos clients appellent. Assurez-vous que quelqu&rsquo;un r\u00e9ponde.<\/h2><div class=\"cta-proof-block__button\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\" class=\"btn btn-secondary\">Essai gratuit de CloudTalk <svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n            <path d=\"M4.16666 10H15.8333M15.8333 10L10.8333 5M15.8333 10L10.8333 15\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n        <\/svg><\/a><\/div><\/div><\/div><\/div>\n\n<h2 class=\"wp-block-heading\" id=\"10\">10. Nicereply \u2014 Meilleur outil de feedback client<\/h2>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><div class=\"embed-block__inner-container\"><iframe src=\"https:\/\/www.youtube.com\/embed\/KYQT9GDipDs\" title=\"Embedded video\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/div><\/div><\/div><\/div>\n\n<h3 class=\"wp-block-heading\">Qu&rsquo;est-ce que Nicereply ?<\/h3>\n\n<p><a href=\"https:\/\/www.cloudtalk.io\/nicereply\/\">Nicereply<\/a> est une plateforme de feedback client qui facilite la collecte des scores CSAT, NPS et CES apr\u00e8s chaque interaction de support. Il int\u00e8gre les sondages directement dans les signatures d&rsquo;e-mail ou les messages post-r\u00e9solution \u2013 de sorte que la collecte de feedback ne n\u00e9cessite aucune \u00e9tape suppl\u00e9mentaire de la part du client.<\/p>\n\n<h3 class=\"wp-block-heading\">\u00c0 qui s&rsquo;adresse Nicereply ?<\/h3>\n\n<p>Nicereply est id\u00e9al pour les \u00e9quipes de support qui ont besoin d&rsquo;un feedback structur\u00e9 CSAT, NPS et CES au sein de leurs outils existants sans construire un syst\u00e8me de feedback s\u00e9par\u00e9. Il convient parfaitement aux \u00e9quipes utilisant d\u00e9j\u00e0 Zendesk, Freshdesk ou HubSpot qui souhaitent des rapports de satisfaction au niveau de l&rsquo;agent sans changer de plateforme.<\/p>\n\n<h3 class=\"wp-block-heading\">Quelles sont les fonctionnalit\u00e9s cl\u00e9s de Nicereply ?<\/h3>\n\n\n<ul class=\"wp-block-list\"><li><strong>Sondages CSAT, NPS et CES en un clic<\/strong> int\u00e9gr\u00e9s directement dans les signatures d&rsquo;e-mail des agents<\/li>\n\n<li><strong>Rapports au niveau de l&rsquo;agent et de l&rsquo;\u00e9quipe<\/strong> qui identifient pr\u00e9cis\u00e9ment qui a besoin de coaching<\/li>\n\n<li><strong>Alertes automatiques<\/strong> lorsque les scores de satisfaction descendent en dessous d&rsquo;un seuil d\u00e9fini<\/li>\n\n<li><strong>Int\u00e9gration avec plus de 30 services d&rsquo;assistance<\/strong> et plateformes de communication<\/li>\n\n<li><strong>Conception de sondages personnalisables<\/strong> et branding pour correspondre \u00e0 l&rsquo;identit\u00e9 de votre entreprise<\/li><\/ul>\n\n\n<h3 class=\"wp-block-heading\">Comment Nicereply am\u00e9liore-t-il le service client ?<\/h3>\n\n<p>Nicereply ferme la boucle de feedback que la plupart des \u00e9quipes de support laissent ouverte. En int\u00e9grant des sondages en un clic dans chaque interaction, il capture passivement les donn\u00e9es de satisfaction \u2013 sans demander aux clients de remplir un formulaire s\u00e9par\u00e9. Les rapports au niveau de l&rsquo;agent transforment ces donn\u00e9es en conversations de coaching sp\u00e9cifiques au lieu d&rsquo;\u00e9valuations de performance vagues.<\/p>\n\n<h3 class=\"wp-block-heading\">Quel est le tarif de Nicereply ?<\/h3>\n\n<p>D\u00e9couvrez <a href=\"https:\/\/www.cloudtalk.io\/blog\/nicereply-integrations\/\">les meilleures int\u00e9grations Nicereply<\/a> pour le connecter \u00e0 votre stack existante.<\/p>\n\n\n<ul class=\"wp-block-list\"><li><strong>Starter :<\/strong> \u20ac59\/mois<\/li>\n\n<li><strong>Essential :<\/strong> \u20ac119\/mois<\/li>\n\n<li><strong>Growth :<\/strong> \u20ac239\/mois<\/li>\n\n<li><strong>Business :<\/strong> \u20ac359\/mois<\/li><\/ul>\n\n\n<h3 class=\"wp-block-heading\">Que disent les utilisateurs de Nicereply ?<\/h3>\n\n<p>La <a href=\"https:\/\/www.g2.com\/products\/nicereply\/reviews?target=_blank&#038;rel=\" target=\"_blank\" rel=\"noopener\">note G2<\/a> de Nicereply est de 4,5 sur 5 \u00e9toiles.<\/p>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/Snimka-obrazovky-2026-06-11-o-12.22.03.png\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis G2 sur Nicereply<\/div><a href=\"https:\/\/www.g2.com\/products\/nicereply\/reviews\/nicereply-review-9758601?target=_blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Lire l&#039;avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<h2 class=\"wp-block-heading\" id=\"11\">11. Zapier \u2014 Id\u00e9al pour automatiser les workflows \u00e0 travers votre stack logicielle de service client<\/h2>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><div class=\"embed-block__inner-container\"><iframe src=\"https:\/\/www.youtube.com\/embed\/yMFeVESFmE4\" title=\"Embedded video\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/div><\/div><\/div><\/div>\n\n<h3 class=\"wp-block-heading\">Qu&rsquo;est-ce que Zapier ?<\/h3>\n\n<p><a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-de-centre-dappel-zapier-pour-cloudtalk\/\">Zapier<\/a> est une plateforme d&rsquo;automatisation sans code qui agit comme le tissu conjonctif d&rsquo;une stack logicielle de service client moderne. Elle permet aux \u00e9quipes de cr\u00e9er des automatisations entre presque n&rsquo;importe quel deux outils sans ressources d&rsquo;ing\u00e9nierie \u2013 instantan\u00e9ment.<\/p>\n\n<h3 class=\"wp-block-heading\">\u00c0 qui s&rsquo;adresse Zapier ?<\/h3>\n\n<p>Zapier est id\u00e9al pour les \u00e9quipes de support et d&rsquo;op\u00e9rations qui veulent connecter des outils et \u00e9liminer le travail manuel r\u00e9p\u00e9titif sans d\u00e9pendre des d\u00e9veloppeurs. Il convient parfaitement \u00e0 toute \u00e9quipe dont la stack logicielle de service client pr\u00e9sente des lacunes entre les outils n\u00e9cessitant un transfert manuel de donn\u00e9es.<\/p>\n\n<h3 class=\"wp-block-heading\">Quelles sont les fonctionnalit\u00e9s cl\u00e9s de Zapier ?<\/h3>\n\n\n<ul class=\"wp-block-list\"><li><strong>Plus de 7 000 int\u00e9grations d&rsquo;applications<\/strong> \u2014 pratiquement chaque logiciel de service client de cette liste dispose d&rsquo;une int\u00e9gration native Zapier<\/li>\n\n<li><strong>Zaps multi-\u00e9tapes<\/strong> qui encha\u00eenent plusieurs actions entre les outils \u00e0 partir d&rsquo;un seul d\u00e9clencheur<\/li>\n\n<li><strong>Filtres et logique conditionnelle<\/strong> pour le routage des automatisations bas\u00e9es sur des valeurs de donn\u00e9es sp\u00e9cifiques<\/li>\n\n<li><strong>D\u00e9clencheurs en temps r\u00e9el<\/strong> bas\u00e9s sur le statut des tickets, les soumissions de formulaires ou les mises \u00e0 jour CRM<\/li>\n\n<li><strong>Interface sans code<\/strong> que les membres d&rsquo;\u00e9quipe non techniques peuvent construire et g\u00e9rer ind\u00e9pendamment<\/li><\/ul>\n\n\n<h3 class=\"wp-block-heading\">Comment Zapier am\u00e9liore-t-il le service client ?<\/h3>\n\n<p>Zapier \u00e9limine les \u00e9tapes manuelles entre les outils qui ralentissent les \u00e9quipes de support. Un appel CloudTalk manqu\u00e9 peut instantan\u00e9ment cr\u00e9er un ticket Zendesk avec le contexte complet de l&rsquo;appel joint. Un ticket r\u00e9solu peut d\u00e9clencher un sondage CSAT Nicereply. Un nouveau contact Freshdesk peut se synchroniser avec HubSpot CRM \u2013 tout cela sans que personne ne le fasse manuellement.<\/p>\n\n<h3 class=\"wp-block-heading\">Quel est le tarif de Zapier ?<\/h3>\n\n<p>D\u00e9couvrez <a href=\"https:\/\/www.cloudtalk.io\/blog\/best-zapier-integrations\/\">les meilleures int\u00e9grations Zapier<\/a> pour voir ce qui est possible avec votre stack actuelle.<\/p>\n\n\n<ul class=\"wp-block-list\"><li><strong>Gratuit :<\/strong> \u20ac0\/mois<\/li>\n\n<li><strong>Professionnel :<\/strong> \u20ac19.99\/mois<\/li>\n\n<li><strong>\u00c9quipe :<\/strong> \u20ac69\/mois<\/li>\n\n<li><strong>Enterprise :<\/strong> Contacter les ventes<\/li><\/ul>\n\n\n<h3 class=\"wp-block-heading\">Que disent les utilisateurs de Zapier ?<\/h3>\n\n<p>La <a href=\"https:\/\/www.g2.com\/products\/zapier\/reviews?target=_blank&#038;rel=\" target=\"_blank\" rel=\"noopener\">note G2<\/a> de Zapier est de 4,5 sur 5 \u00e9toiles.<\/p>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/Snimka-obrazovky-2026-06-11-o-12.26.27.png\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis G2 sur Zapier<\/div><a href=\"https:\/\/www.g2.com\/products\/zapier\/reviews\/zapier-review-12657168?target=_blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Lire l&#039;avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<h2 class=\"wp-block-heading\" id=\"12\">12. Knowmax \u2014 Meilleur logiciel de gestion des connaissances pour les grandes \u00e9quipes de support<\/h2>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><div class=\"embed-block__inner-container\"><iframe src=\"https:\/\/www.youtube.com\/embed\/AYrZGEW7Itc\" title=\"Embedded video\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/div><\/div><\/div><\/div>\n\n<h3 class=\"wp-block-heading\">Qu&rsquo;est-ce que Knowmax ?<\/h3>\n\n<p>Knowmax est une plateforme de gestion des connaissances aliment\u00e9e par l&rsquo;IA, con\u00e7ue sp\u00e9cifiquement pour les \u00e9quipes CX. Elle convertit les SOP et les documents de politique complexes en arbres de d\u00e9cision interactifs et en guides \u00e9tape par \u00e9tape \u2013 afin que les agents trouvent la bonne r\u00e9ponse \u00e0 chaque fois, sans avoir \u00e0 chercher dans la documentation.<\/p>\n\n<h3 class=\"wp-block-heading\">\u00c0 qui s&rsquo;adresse Knowmax ?<\/h3>\n\n<p>Knowmax est id\u00e9al pour les \u00e9quipes de support d&rsquo;entreprise g\u00e9rant de grands volumes de requ\u00eates complexes et bas\u00e9es sur des politiques, o\u00f9 la coh\u00e9rence des agents est critique. Il est particuli\u00e8rement bien adapt\u00e9 aux secteurs comme les t\u00e9l\u00e9communications, la banque, l&rsquo;assurance et la sant\u00e9 \u2013 o\u00f9 les agents doivent naviguer avec pr\u00e9cision dans des SOP d\u00e9taill\u00e9es \u00e0 chaque appel.<\/p>\n\n<h3 class=\"wp-block-heading\">Quelles sont les fonctionnalit\u00e9s cl\u00e9s de Knowmax ?<\/h3>\n\n\n<ul class=\"wp-block-list\"><li><strong>Arbres de d\u00e9cision<\/strong> qui guident les agents \u00e0 travers un d\u00e9pannage complexe \u00e9tape par \u00e9tape, r\u00e9duisant les erreurs<\/li>\n\n<li><strong>Recherche aliment\u00e9e par l&rsquo;IA<\/strong> qui fait appara\u00eetre les connaissances pertinentes lors des interactions en direct et en temps r\u00e9el<\/li>\n\n<li><strong>Int\u00e9gration en libre-service<\/strong> qui r\u00e9pond aux requ\u00eates courantes via des chatbots et des portails clients<\/li>\n\n<li><strong>Int\u00e9gration avec les plateformes CRM<\/strong>, de t\u00e9l\u00e9phonie et de chat pour une diffusion omnicanale des connaissances<\/li>\n\n<li><strong>Outils de cr\u00e9ation de contenu<\/strong> pour convertir la documentation existante en guides structur\u00e9s et consultables<\/li><\/ul>\n\n\n<h3 class=\"wp-block-heading\">Comment Knowmax am\u00e9liore-t-il le service client ?<\/h3>\n\n<p>Knowmax \u00e9limine la cause la plus courante d&rsquo;un service incoh\u00e9rent : les agents prennent des d\u00e9cisions diff\u00e9rentes parce qu&rsquo;ils ont interpr\u00e9t\u00e9 la m\u00eame politique diff\u00e9remment. Les arbres de d\u00e9cision \u00e9liminent l&rsquo;ambigu\u00eft\u00e9 en guidant les agents \u00e0 travers chaque \u00e9tape d&rsquo;un processus de r\u00e9solution. La recherche aliment\u00e9e par l&rsquo;IA garantit que le bon guide appara\u00eet au bon moment, sans que l&rsquo;agent n&rsquo;ait besoin de savoir o\u00f9 chercher.<\/p>\n\n<h3 class=\"wp-block-heading\">Quelle est la tarification de Knowmax ?<\/h3>\n\n<p>Knowmax ne publie pas ses tarifs publiquement. Contactez directement leur \u00e9quipe de vente pour obtenir un devis adapt\u00e9 \u00e0 la taille de votre \u00e9quipe et \u00e0 votre cas d&rsquo;utilisation. Cependant, les utilisateurs affirment que leurs prix commencent \u00e0 \u20ac14.99\/mois avec un essai gratuit disponible.<\/p>\n\n<h3 class=\"wp-block-heading\">Que disent les utilisateurs de Knowmax ?<\/h3>\n\n<p>La <a href=\"https:\/\/www.g2.com\/products\/knowmax\/reviews?target=_blank&#038;rel=\" target=\"_blank\" rel=\"noopener\">note G2<\/a> de Knowmax est de 4,6 \u00e9toiles sur 5.<\/p>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/Snimka-obrazovky-2026-06-11-o-12.31.29.png\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis G2 sur Knowmax<\/div><a href=\"https:\/\/www.g2.com\/products\/knowmax\/reviews\/knowmax-review-11102935?target=_blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Lire l&#039;avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-cta-proof\"><div class=\"cta-proof-block\"><div class=\"cta-proof-block__content\"><h2 class=\"cta-proof-block__headline\">Vous connaissez maintenant les meilleurs outils. Il est temps de donner un coup de neuf \u00e0 votre assistance t\u00e9l\u00e9phonique.<\/h2><div class=\"cta-proof-block__button\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\" class=\"btn btn-secondary\">Obtenez un essai gratuit <svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n            <path d=\"M4.16666 10H15.8333M15.8333 10L10.8333 5M15.8333 10L10.8333 15\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n        <\/svg><\/a><\/div><\/div><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">Meilleurs outils de service client IA en 2026<\/h2>\n\n<p>L&rsquo;intelligence artificielle transforme la fa\u00e7on dont les \u00e9quipes d&rsquo;assistance op\u00e8rent. Les meilleurs outils de service client bas\u00e9s sur l&rsquo;IA fonctionnent dans deux directions : l&rsquo;IA c\u00f4t\u00e9 client g\u00e8re les requ\u00eates de routine 24h\/24, tandis que l&rsquo;IA c\u00f4t\u00e9 agent aide les agents humains \u00e0 travailler plus rapidement et \u00e0 commettre moins d&rsquo;erreurs.<\/p>\n\n<p>Voici les capacit\u00e9s d&rsquo;IA exceptionnelles sur les plateformes de ce guide :<\/p>\n\n\n<ul class=\"wp-block-list\"><li><strong>CloudTalk AI :<\/strong> r\u00e9sum\u00e9 d&rsquo;appel IA, analyse des sentiments et \u00e9tiquetage automatique des appels \u2014 afin que chaque interaction t\u00e9l\u00e9phonique soit enregistr\u00e9e et analys\u00e9e sans saisie manuelle<\/li>\n\n<li><strong>Zendesk AI :<\/strong> agents IA qui r\u00e9solvent de mani\u00e8re autonome jusqu&rsquo;\u00e0 80 % des tickets de routine, plus un score QA automatis\u00e9 pour toutes les interactions<\/li>\n\n<li><strong>Intercom Fin :<\/strong> agent IA conversationnel qui r\u00e9sout les requ\u00eates complexes en utilisant votre propre base de connaissances et vos donn\u00e9es produit \u2014 sans flux script\u00e9s<\/li>\n\n<li><strong>Freshdesk Freddy AI :<\/strong> sugg\u00e8re des r\u00e9ponses, cat\u00e9gorise automatiquement les tickets et les achemine vers le bon agent sans triage manuel<\/li>\n\n<li><strong>Tidio Lyro :<\/strong> chatbot IA qui automatise jusqu&rsquo;\u00e0 70 % des requ\u00eates de chat pour les boutiques en ligne, avec une configuration nulle au-del\u00e0 de la connexion de vos donn\u00e9es produit<\/li>\n\n<li><strong>HubSpot AI :<\/strong> suggestions de r\u00e9ponses et g\u00e9n\u00e9ration de base de connaissances qui r\u00e9duisent le temps de r\u00e9ponse des agents sur les questions r\u00e9currentes<\/li><\/ul>\n\n\n<div class=\"wp-block-cloudtalk-note wp-block-cloudtalk-note\" aria-label=\"Note content\" role=\"note\"><div class=\"note-block\"><h3 class=\"note-block__title\" id=\"note-title-default\">Distinction cl\u00e9<\/h3><div class=\"note-block__description\" aria-labelledby=\"note-title-default\"><p>Certains outils de service client IA n\u00e9cessitent une formation et une configuration approfondies (Intercom Fin, Zendesk AI), tandis que d&rsquo;autres fonctionnent imm\u00e9diatement avec votre contenu existant (Tidio Lyro, CloudTalk AI). Choisissez en fonction des ressources techniques de votre \u00e9quipe et de la complexit\u00e9 des requ\u00eates que vous souhaitez automatiser.<\/p><\/div><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">Meilleur logiciel de service client pour les petites entreprises<\/h2>\n\n<p>Les petites entreprises ont g\u00e9n\u00e9ralement besoin de trois choses d&rsquo;un logiciel de service client : un moyen de g\u00e9rer les demandes entrantes, un moyen pour les clients de se servir eux-m\u00eames et un moyen de mesurer la satisfaction. La bonne nouvelle : plusieurs plateformes de cette liste proposent des plans gratuits qui couvrent ces trois aspects.<\/p>\n\n<p>Meilleur logiciel de service client gratuit pour les petites entreprises :<\/p>\n\n\n<ul class=\"wp-block-list\"><li><strong>Freshdesk Gratuit :<\/strong> jusqu&rsquo;\u00e0 2 agents, gestion des tickets par e-mail et une base de connaissances de base \u2014 aucune carte de cr\u00e9dit requise. Meilleur point de d\u00e9part pour la plupart des petites \u00e9quipes<\/li>\n\n<li><strong>Tidio Gratuit :<\/strong> chat en direct et chatbot Lyro IA de base pour les boutiques en ligne. Couvre le support en temps r\u00e9el sans co\u00fbt par poste<\/li>\n\n<li><strong>HubSpot Service Hub Gratuit :<\/strong> bo\u00eete de r\u00e9ception partag\u00e9e, gestion des tickets de base et chat en direct \u2014 le tout connect\u00e9 gratuitement \u00e0 HubSpot CRM<\/li>\n\n<li><strong>LiveAgent Gratuit :<\/strong> support par e-mail et chat avec un historique de tickets de 7 jours. Id\u00e9al pour les \u00e9quipes tr\u00e8s jeunes testant le support multicanal<\/li><\/ul>\n\n\n<p>Pour le support t\u00e9l\u00e9phonique sp\u00e9cifiquement, CloudTalk commence \u00e0 19\/agent\/mois avec un essai gratuit de 14 jours \u2013 le rendant accessible m\u00eame aux petites \u00e9quipes g\u00e9rant une op\u00e9ration frugale. La combinaison de Freshdesk (help desk) + CloudTalk (t\u00e9l\u00e9phone) + Nicereply (retours) couvre les trois piliers d&rsquo;une suite logicielle compl\u00e8te de service client pour petites entreprises pour bien moins de \u20ac100\/mois par agent.<\/p>\n\n<h2 class=\"wp-block-heading\">Principaux avantages de l&rsquo;utilisation d&rsquo;un logiciel de service client<\/h2>\n\n<p>Le bon logiciel de service client modifie ce que votre op\u00e9ration de support peut faire \u2014 pas seulement la rapidit\u00e9 des agents :<\/p>\n\n\n<ul class=\"wp-block-list\"><li><strong>Temps de r\u00e9ponse plus rapides<\/strong> \u2014 le routage automatis\u00e9, les r\u00e9ponses sugg\u00e9r\u00e9es par l&rsquo;IA et les bo\u00eetes de r\u00e9ception partag\u00e9es r\u00e9duisent consid\u00e9rablement le temps de premi\u00e8re r\u00e9ponse<\/li>\n\n<li><strong>R\u00e9solution au premier contact plus \u00e9lev\u00e9e<\/strong> \u2014 les agents disposant d&rsquo;un contexte complet et d&rsquo;une recherche intelligente des connaissances r\u00e9solvent les probl\u00e8mes lors de la premi\u00e8re interaction, pas de la troisi\u00e8me<\/li>\n\n<li><strong>Disponibilit\u00e9 24h\/24 et 7j\/7 sans personnel suppl\u00e9mentaire<\/strong> \u2014 les agents IA et les outils de libre-service g\u00e8rent les requ\u00eates de routine la nuit et le week-end<\/li>\n\n<li><strong>Qualit\u00e9 constante \u00e0 grande \u00e9chelle<\/strong> \u2014 les mod\u00e8les, les macros et les bases de connaissances garantissent que chaque agent donne la m\u00eame r\u00e9ponse de haute qualit\u00e9<\/li>\n\n<li><strong>Am\u00e9lioration bas\u00e9e sur les donn\u00e9es<\/strong> \u2014 les outils de feedback, les logiciels d&rsquo;assurance qualit\u00e9 et les analyses bouclent la boucle entre l&rsquo;exp\u00e9rience client et les actions des managers<\/li><\/ul>\n\n\n<h2 class=\"wp-block-heading\">Comment choisir le bon logiciel de service client<\/h2>\n\n<p>Avec des centaines d&rsquo;options disponibles, le cadre est plus important que la liste. Parcourez ces cinq \u00e9tapes avant de vous engager :<\/p>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--numbered wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--numbered\"><ol class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">01<\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Identifiez d&rsquo;abord votre plus grand goulot d&rsquo;\u00e9tranglement.<\/strong>                <\/div>\n                                                    <div class=\"list-block__content-sub\">\n                        S&rsquo;agit-il du volume de tickets ? Du temps de r\u00e9solution ? Des scores CSAT ? De la couverture des canaux ? Commencez par le probl\u00e8me, puis trouvez l&rsquo;outil.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">02<\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Auditez votre stack actuel.<\/strong>                <\/div>\n                                                    <div class=\"list-block__content-sub\">\n                        Avant d&rsquo;ajouter un logiciel de service client, v\u00e9rifiez si un outil que vous payez d\u00e9j\u00e0 peut faire le travail. Zendesk, HubSpot et Intercom couvrent beaucoup de terrain \u00e0 eux seuls.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">03<\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>V\u00e9rifiez la compatibilit\u00e9 d&rsquo;int\u00e9gration.<\/strong>                <\/div>\n                                                    <div class=\"list-block__content-sub\">\n                        Un outil qui ne se connecte pas \u00e0 votre CRM ou \u00e0 votre syst\u00e8me de billetterie cr\u00e9e plus de travail, pas moins. Confirmez toujours les int\u00e9grations natives avant de signer un contrat.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">04<\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Testez avec des sc\u00e9narios r\u00e9els.<\/strong>                <\/div>\n                                                    <div class=\"list-block__content-sub\">\n                        Chaque plateforme logicielle de service client de cette liste propose un essai gratuit ou une d\u00e9mo. Ex\u00e9cutez chaque candidat \u00e0 travers vos trois principaux sc\u00e9narios de support r\u00e9els avant de prendre une d\u00e9cision.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">05<\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Calculez le co\u00fbt total de possession.<\/strong>                <\/div>\n                                                    <div class=\"list-block__content-sub\">\n                        Le prix par poste s&rsquo;additionne rapidement. Tenez compte du nombre d&rsquo;utilisateurs, des canaux inclus et du co\u00fbt des int\u00e9grations avant de comparer les prix affich\u00e9s.                    <\/div>\n                            <\/div>\n        <\/li>\n<\/ol><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-recommended-articles wp-block-cloudtalk-recommended-articles\" aria-label=\"Recommended articles section\" role=\"region\"><div class=\"recommended-articles-block\"><h3 class=\"recommended-articles-block__title\" id=\"recommended-articles-title-default\">Recommended articles<\/h3><ul class=\"recommended-articles-block__list\" role=\"list\"><li class=\"recommended-articles-block__item\">\n                            <div class=\"recommended-articles-block__link-wrapper\">\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M6 12L10 8L6 4\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n                                <span class=\"recommended-articles-block__link-text\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/logiciel-de-centre-dappels\/\">Logiciel de centre d&rsquo;appels cloud \u2014 CloudTalk<\/a><\/span>\n                            <\/div>\n                        <\/li><li class=\"recommended-articles-block__item\">\n                            <div class=\"recommended-articles-block__link-wrapper\">\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M6 12L10 8L6 4\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n                                <span class=\"recommended-articles-block__link-text\"><a href=\"https:\/\/www.cloudtalk.io\/customer-service-solution\/\">Solution de service client \u2014 CloudTalk<\/a><\/span>\n                            <\/div>\n                        <\/li><li class=\"recommended-articles-block__item\">\n                            <div class=\"recommended-articles-block__link-wrapper\">\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M6 12L10 8L6 4\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n                                <span class=\"recommended-articles-block__link-text\"><a href=\"https:\/\/www.cloudtalk.io\/blog\/ai-customer-service\/\">Service client IA : tout ce que vous devez savoir<\/a><\/span>\n                            <\/div>\n                        <\/li><\/ul><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">Pr\u00eat \u00e0 am\u00e9liorer votre assistance t\u00e9l\u00e9phonique ?<\/h2>\n\n<p>La plupart des logiciels de service client g\u00e8rent les tickets. CloudTalk g\u00e8re les appels \u2014 les conversations qui comptent le plus lorsqu&rsquo;un client a un vrai probl\u00e8me.<\/p>\n\n<p>R\u00e9sum\u00e9s d&rsquo;appels IA, routage intelligent, surveillance en temps r\u00e9el et plus de 100 int\u00e9grations. Configuration en moins d&rsquo;une heure.<\/p>\n\n<div class=\"wp-block-cloudtalk-cta-proof\"><div class=\"cta-proof-block\"><div class=\"cta-proof-block__content\"><h2 class=\"cta-proof-block__headline\">Votre essai gratuit vous attend. Vos concurrents ne restent pas immobiles.<\/h2><div class=\"cta-proof-block__button\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\" class=\"btn btn-secondary\">Commencez un essai gratuit <svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n            <path d=\"M4.16666 10H15.8333M15.8333 10L10.8333 5M15.8333 10L10.8333 15\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n        <\/svg><\/a><\/div><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-faq wp-block-cloudtalk-faq--blue wp-block-cloudtalk-faq-v2\" data-display-mode=\"section\"><div class=\"faq-block\"><div class=\"faq-block__header\"><h2 class=\"faq-block__title\">Questions fr\u00e9quemment pos\u00e9es<\/h2><\/div><div class=\"faq-block__items\"><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-22\"><h3 class=\"faq-item__question-text\">Qu&rsquo;est-ce qu&rsquo;un logiciel de service client ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-22\"><div class=\"faq-item__answer\"><p><a href=\"https:\/\/www.cloudtalk.io\/fr\/logiciel-de-centre-dappels\/\">Un logiciel de service client<\/a> est toute application qui aide les \u00e9quipes de support \u00e0 g\u00e9rer, r\u00e9pondre et analyser les interactions client. Il comprend des plateformes de centre d&rsquo;aide, des logiciels de centre d&rsquo;appels, des outils de chat en direct, des <a href=\"https:\/\/www.cloudtalk.io\/fr\/agents-vocaux-ia\/\">chatbots IA<\/a>, des outils de collecte de feedback et des syst\u00e8mes de gestion des connaissances. La plupart des logiciels de service client modernes combinent plusieurs de ces fonctions dans une seule interface.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-23\"><h3 class=\"faq-item__question-text\">Quels sont les outils de service client les plus importants ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-23\"><div class=\"faq-item__answer\"><p>Cela d\u00e9pend de votre canal de support principal. Pour les \u00e9quipes ax\u00e9es sur le t\u00e9l\u00e9phone, un logiciel de centre d&rsquo;appels comme <a href=\"https:\/\/www.cloudtalk.io\">CloudTalk<\/a> est essentiel. Pour les \u00e9quipes g\u00e9rant un volume \u00e9lev\u00e9 d&rsquo;e-mails, un centre d&rsquo;aide comme Zendesk ou Freshdesk est la base. La plupart des \u00e9quipes ont besoin d&rsquo;au moins trois cat\u00e9gories couvertes : un centre d&rsquo;aide, une base de connaissances et un outil de feedback.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-24\"><h3 class=\"faq-item__question-text\">De quel logiciel de service client les petites entreprises ont-elles besoin ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-24\"><div class=\"faq-item__answer\"><p>Les petites entreprises ont g\u00e9n\u00e9ralement besoin de trois choses : un moyen de g\u00e9rer les demandes entrantes (centre d&rsquo;aide ou bo\u00eete de r\u00e9ception partag\u00e9e), un moyen pour les clients de se servir eux-m\u00eames (base de connaissances ou FAQ) et un moyen de mesurer la satisfaction (outil CSAT). Freshdesk, Tidio et Nicereply proposent des plans gratuits ou \u00e0 faible co\u00fbt qui couvrent ces trois aspects \u00e0 un co\u00fbt minimal.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-25\"><h3 class=\"faq-item__question-text\">Comment les outils IA am\u00e9liorent-ils le service client ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-25\"><div class=\"faq-item__answer\"><p>L&rsquo;IA am\u00e9liore le service client dans deux directions. L&rsquo;IA c\u00f4t\u00e9 client \u2014 les chatbots et les <a href=\"https:\/\/www.cloudtalk.io\/fr\/agents-vocaux-ia\/\">agents vocaux<\/a> \u2014 g\u00e8re les requ\u00eates de routine instantan\u00e9ment, 24h\/24. L&rsquo;IA c\u00f4t\u00e9 agent \u2014 les suggestions de r\u00e9ponses, l&rsquo;<a href=\"https:\/\/www.cloudtalk.io\/fr\/analyse-des-sentiments\/\">analyse des sentiments<\/a> et les <a href=\"https:\/\/www.cloudtalk.io\/fr\/balises-de-resume-d-appel-automatique\/\">r\u00e9sum\u00e9s d&rsquo;appels<\/a> \u2014 aide les agents humains \u00e0 travailler plus rapidement et \u00e0 commettre moins d&rsquo;erreurs. Les meilleures plateformes logicielles de service client en 2026 combinent les deux.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-26\"><h3 class=\"faq-item__question-text\">Quelle est la diff\u00e9rence entre les outils de support client et les logiciels de service client ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-26\"><div class=\"faq-item__answer\"><p>Les termes sont souvent utilis\u00e9s de mani\u00e8re interchangeable. Les outils de support client d\u00e9signent g\u00e9n\u00e9ralement les outils r\u00e9actifs \u2014 syst\u00e8mes de tickets, centres d&rsquo;aide et plateformes de chat qui g\u00e8rent les demandes entrantes. Le logiciel de service client est la cat\u00e9gorie plus large qui inclut \u00e9galement les outils proactifs, tels que les logiciels de feedback, les bases de connaissances et les plateformes de communication comme CloudTalk.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-27\"><h3 class=\"faq-item__question-text\">Comment CloudTalk s&rsquo;int\u00e8gre-t-il dans une suite logicielle de service client ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-27\"><div class=\"faq-item__answer\"><p>CloudTalk g\u00e8re le canal t\u00e9l\u00e9phonique \u2014 <a href=\"https:\/\/www.cloudtalk.io\/call-routing\/\">routage d&rsquo;appels<\/a> entrants, <a href=\"https:\/\/www.cloudtalk.io\/fr\/quest-que-livr-serveur-vocal-interactif\/\">SVI<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/fr\/logiciel-denregistrement-du-centre-dappels\/\">enregistrement d&rsquo;appels<\/a>, surveillance en temps r\u00e9el et <a href=\"https:\/\/www.cloudtalk.io\/fr\/logiciel-de-centre-dappels-avec-statistiques\/\">analyse d&rsquo;appels bas\u00e9e sur l&rsquo;IA<\/a>. Il s&rsquo;<a href=\"https:\/\/www.cloudtalk.io\/fr\/integrations\/\">int\u00e8gre<\/a> \u00e0 plus de 100 plateformes, y compris <a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-dun-centre-dappels-pour-zendesk\/\">Zendesk<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-dun-centre-dappel-pour-hubspot\/\">HubSpot<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-de-votre-systeme-telephonique-dans-salesforce\/\">Salesforce<\/a> et <a href=\"https:\/\/www.cloudtalk.io\/fr\/integrez-freshdesk-a-votre-logiciel-de-centre-dappel\/\">Freshdesk<\/a>, de sorte que les donn\u00e9es d&rsquo;appels sont automatiquement int\u00e9gr\u00e9es \u00e0 votre suite logicielle de service client plus large. Pour les \u00e9quipes o\u00f9 le t\u00e9l\u00e9phone est un canal principal ou \u00e0 enjeux \u00e9lev\u00e9s, c&rsquo;est l&rsquo;outil sp\u00e9cialis\u00e9 que les centres d&rsquo;aide polyvalents ne remplacent pas.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-28\"><h3 class=\"faq-item__question-text\">Les logiciels de service client gratuits sont-ils suffisants pour les \u00e9quipes en croissance ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-28\"><div class=\"faq-item__answer\"><p>Les plans gratuits fonctionnent bien pour les \u00e9quipes tr\u00e8s jeunes avec un faible volume de tickets. Freshdesk Gratuit, HubSpot Service Hub Gratuit et Tidio Gratuit couvrent les bases. Mais \u00e0 mesure que le volume augmente, la plupart des \u00e9quipes atteignent des limites \u2014 sur les agents, les automatisations ou les int\u00e9grations \u2014 et doivent passer \u00e0 un plan sup\u00e9rieur. L&rsquo;approche la plus intelligente est de commencer gratuitement et de planifier votre chemin de mise \u00e0 niveau avant d&rsquo;atteindre le mur.<\/p><\/div><\/div><\/div><\/div><div class=\"faq-block__cta\"><div class=\"faq-block__cta-image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/Avatar-group-4.png\" alt=\"\" \/><\/div><div class=\"faq-block__cta-content\"><h3 class=\"faq-block__cta-title\">Vous avez encore des questions ?<\/h3><p class=\"faq-block__cta-description\">Vous ne trouvez pas la r\u00e9ponse \u00e0 votre question ? N&rsquo;h\u00e9sitez pas \u00e0 contacter notre \u00e9quipe sympathique via le chat.<\/p><div class=\"faq-block__cta-button\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" class=\"btn btn-secondary\">Nous contacter<\/a><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Nous avons examin\u00e9 plus de 20 plateformes dans les cat\u00e9gories centre d&rsquo;aide, centre d&rsquo;appels, chat en direct, IA, feedback et automatisation, et avons choisi les 12 meilleures plateformes et outils logiciels de service client en 2026, en fonction des fonctionnalit\u00e9s, de la transparence des prix, de la facilit\u00e9 d&rsquo;utilisation, des capacit\u00e9s d&rsquo;IA et de l&rsquo;impact mesurable sur l&rsquo;efficacit\u00e9 du support.<\/p>\n","protected":false},"author":174,"featured_media":7127,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[113],"tags":[],"class_list":["post-334273","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer-service"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/posts\/334273","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/users\/174"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/comments?post=334273"}],"version-history":[{"count":0,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/posts\/334273\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/media\/7127"}],"wp:attachment":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/media?parent=334273"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/categories?post=334273"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/tags?post=334273"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}},{"id":334267,"date":"2026-06-23T18:53:33","date_gmt":"2026-06-23T16:53:33","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/?p=334267"},"modified":"2026-06-23T18:53:47","modified_gmt":"2026-06-23T16:53:47","slug":"meilleure-plateforme-de-donnees-client","status":"publish","type":"post","link":"https:\/\/www.cloudtalk.io\/fr\/blog\/meilleure-plateforme-de-donnees-client\/","title":{"rendered":"Meilleures plateformes de donn\u00e9es client (CDP) en [cgv actual_year] : Guide de l&#8217;acheteur"},"content":{"rendered":"<h1 class=\"wp-block-heading\">Meilleures plateformes de donn\u00e9es client (CDP) en 2026 : Guide de l&rsquo;acheteur<\/h1>\n\n\n<div class=\"wp-block-cloudtalk-summary\"><div class=\"summary-block summary-block--sm\"><h3 class=\"wp-block-heading\">En bref :<\/h3>\n\n<p>Ce guide pr\u00e9sente les 11 meilleures CDP en 2026 \u2014 CloudTalk \u00e9tant class\u00e9e premi\u00e8re en tant que couche de donn\u00e9es d&rsquo;appels manquante dans chaque pile CDP.<\/p>\n\n<p><strong>Ce que vous trouverez dans ce guide :<\/strong><br><\/p>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--numbered wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--numbered\"><ol class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">01<\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <a href=\"#what-is\"><strong>Qu&rsquo;est-ce qu&rsquo;une CDP ?<\/strong><\/a> \u2014 d\u00e9finition et distinction cl\u00e9                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">02<\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <a href=\"#vs\"><strong>CDP vs CRM vs DMP<\/strong><\/a> \u2014 les diff\u00e9rences concr\u00e8tes                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">03<\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <a href=\"#types\"><strong>4 types de CDP<\/strong><\/a> \u2014 Donn\u00e9es, Campagne, Analytique, Composable                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">04<\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <a href=\"#criteria\"><strong>Ce qu&rsquo;il faut rechercher<\/strong><\/a> \u2014 5 crit\u00e8res avant d&rsquo;\u00e9valuer les fournisseurs                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">05<\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <a href=\"#list\"><strong>Les 11 meilleures CDP en 2026<\/strong><\/a> \u2014 Caract\u00e9ristiques cl\u00e9s, avantages, inconv\u00e9nients et tarifs pour chacune                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">06<\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <a href=\"#missing\"><strong>La source de donn\u00e9es manquante<\/strong><\/a> \u2014 pourquoi les donn\u00e9es d&rsquo;appels ont leur place dans votre pile CDP                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ol><\/div><\/div><\/div><\/div>\n\n\n<p class=\"has-black-color has-text-color has-medium-font-size\">Votre CRM sait ce que vos clients ont achet\u00e9. Votre plateforme d&rsquo;analyse sait sur quoi ils ont cliqu\u00e9. Votre outil d&rsquo;e-mail sait ce qu&rsquo;ils ont ouvert. Mais aucun d&rsquo;entre eux ne communique \u2014 et <a href=\"https:\/\/www.cloudtalk.io\/blog\/data-fragmentation\/\">aucun d&rsquo;entre eux ne sait ce qui a \u00e9t\u00e9 dit au t\u00e9l\u00e9phone<\/a>.<\/p>\n\n<p>C&rsquo;est le probl\u00e8me qu&rsquo;une plateforme de donn\u00e9es client (CDP) est con\u00e7ue pour r\u00e9soudre. Elle rassemble les donn\u00e9es de toutes les sources dans un profil client unifi\u00e9, afin que vos \u00e9quipes marketing, commerciales et de support travaillent toutes \u00e0 partir de la m\u00eame image.<\/p>\n\n<p>Mais voici ce que la plupart des guides d&rsquo;achat de CDP manquent : m\u00eame la meilleure CDP du march\u00e9 laisse un canal essentiel totalement d\u00e9couvert \u2014 les appels t\u00e9l\u00e9phoniques. Si votre \u00e9quipe g\u00e8re des appels de vente sortants ou du support entrant, votre CDP a un point aveugle.<\/p>\n\n<p>Ce guide explique ce qu&rsquo;est une CDP, en quoi elle diff\u00e8re d&rsquo;un CRM et d&rsquo;un DMP, les 4 principaux types, ce qu&rsquo;il faut rechercher lors du choix, et les 11 meilleures plateformes en 2026. Nous avons class\u00e9 CloudTalk en premier car cet article est \u00e9crit du point de vue des \u00e9quipes de vente et de support \u2014 et pour ces \u00e9quipes, les donn\u00e9es d&rsquo;appels repr\u00e9sentent la lacune la plus sous-repr\u00e9sent\u00e9e dans toute pile CDP. Les 10 entr\u00e9es restantes vous aident \u00e0 choisir la CDP \u00e0 associer \u00e0 CloudTalk pour compl\u00e9ter votre pile.<\/p>\n\n<div class=\"wp-block-cloudtalk-cta-proof\"><div class=\"cta-proof-block\"><div class=\"cta-proof-block__content\"><h2 class=\"cta-proof-block__headline\">Vous utilisez une CDP mais il vous manque les donn\u00e9es d&rsquo;appels ? D\u00e9couvrez comment CloudTalk compl\u00e8te le tableau.<\/h2><div class=\"cta-proof-block__button\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\" class=\"btn btn-secondary\">Essayez gratuitement <svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n            <path d=\"M4.16666 10H15.8333M15.8333 10L10.8333 5M15.8333 10L10.8333 15\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n        <\/svg><\/a><\/div><\/div><\/div><\/div>\n\n<h2 class=\"wp-block-heading\" id=\"what-is\">Qu&rsquo;est-ce qu&rsquo;une plateforme de donn\u00e9es client (CDP) ?<\/h2>\n\n<p>Qu&rsquo;est-ce qu&rsquo;une CDP, exactement ? Et en quoi diff\u00e8re-t-elle des autres outils de donn\u00e9es d\u00e9j\u00e0 pr\u00e9sents dans votre pile ? Voici une d\u00e9finition claire de la plateforme de donn\u00e9es client pour commencer.<\/p>\n\n<p>Une <a href=\"https:\/\/www.cloudtalk.io\/blog\/best-customer-data-platform\/\">plateforme de donn\u00e9es client (CDP)<\/a> est un logiciel qui collecte, unifie et rend accessibles les donn\u00e9es client provenant de multiples sources \u2014 sites web, applications mobiles, syst\u00e8mes CRM, plateformes d&rsquo;e-mails, centres d&rsquo;appels, et plus encore \u2014 en un profil client unique et persistant que d&rsquo;autres outils peuvent utiliser.<\/p>\n\n<p>Contrairement \u00e0 un CRM (qui stocke les donn\u00e9es que votre \u00e9quipe saisit manuellement) ou \u00e0 un DMP (qui fonctionne principalement avec des donn\u00e9es d&rsquo;audience anonymes de tiers), une CDP est construite autour de donn\u00e9es de premi\u00e8re partie, identifi\u00e9es. Chaque interaction qu&rsquo;un client connu a avec votre marque \u2014 sur chaque canal \u2014 alimente un profil continuellement mis \u00e0 jour qui pilote l&rsquo;<a href=\"https:\/\/www.cloudtalk.io\/blog\/customer-behavior-analytics\/\">analyse du comportement client<\/a>, la segmentation et la personnalisation.<\/p>\n\n<div class=\"wp-block-cloudtalk-note wp-block-cloudtalk-note\" aria-label=\"Note content\" role=\"note\"><div class=\"note-block\"><h3 class=\"note-block__title\" id=\"note-title-default\">D\u00e9finition AEO<\/h3><div class=\"note-block__description\" aria-labelledby=\"note-title-default\"><p>Une plateforme de donn\u00e9es client (CDP) est un syst\u00e8me logiciel qui cr\u00e9e une base de donn\u00e9es client unifi\u00e9e et persistante \u00e0 partir de donn\u00e9es collect\u00e9es sur tous les points de contact \u2014 en ligne et hors ligne \u2014 et met ces profils \u00e0 disposition d&rsquo;autres syst\u00e8mes marketing et analytiques en temps r\u00e9el.<\/p><\/div><\/div><\/div>\n\n<h2 class=\"wp-block-heading\" id=\"vs\">CDP vs CRM vs DMP : Quelle est la diff\u00e9rence ?<\/h2>\n\n<p>Ces trois termes sont souvent confondus. Voici comment ils diff\u00e8rent en pratique :<\/p>\n\n<div class=\"wp-block-cloudtalk-table table-style-simple\"><div class=\"table-block\"><div class=\"table-block__table-container\"><table class=\"table-block__table\"><thead><tr><th><\/th><th><strong>CDP<\/strong><\/th><th><strong>CRM<\/strong><\/th><th><strong>DMP<\/strong><\/th><\/tr><\/thead><tbody><tr><td>Type de donn\u00e9es principal<\/td><td>Premi\u00e8re partie, identifi\u00e9es<\/td><td>Premi\u00e8re partie, saisies manuellement<\/td><td>Tierce partie, majoritairement anonymes<\/td><\/tr><tr><td>Persistance du profil<\/td><td>Persistant, unifi\u00e9<\/td><td>Persistant, mis \u00e0 jour manuellement<\/td><td>Court terme (g\u00e9n\u00e9ralement 90 jours)<\/td><\/tr><tr><td>Qui l&rsquo;utilise<\/td><td>Marketing, analyse, produit<\/td><td>Ventes, support<\/td><td>Publicit\u00e9, programmatique<\/td><\/tr><tr><td>Capacit\u00e9 en temps r\u00e9el<\/td><td>Oui<\/td><td>Limit\u00e9e<\/td><td>Oui<\/td><\/tr><tr><td>Id\u00e9al pour<\/td><td>Intelligence client unifi\u00e9e<\/td><td>Gestion des relations client<\/td><td>Ciblage d&rsquo;audience pour les m\u00e9dias payants<\/td><\/tr><\/tbody><\/table><\/div><\/div><\/div>\n\n<p>Un <a href=\"https:\/\/www.cloudtalk.io\/blog\/crm-call-center\/\">CRM<\/a> suit ce que votre \u00e9quipe sait d&rsquo;un client. Une CDP suit ce que le client fait r\u00e9ellement sur chaque canal. Un DMP vous aide \u00e0 atteindre des audiences anonymes \u00e0 grande \u00e9chelle via les canaux payants. La plupart des piles technologiques matures utilisent les trois \u2014 mais la CDP est la couche de connexion qui alimente les deux autres.<\/p>\n\n<h2 class=\"wp-block-heading\" id=\"types\">4 types de plateformes de donn\u00e9es client<\/h2>\n\n<p>Toutes les CDP ne sont pas construites de la m\u00eame mani\u00e8re. La cat\u00e9gorie a \u00e9volu\u00e9 en quatre types distincts, chacun adapt\u00e9 \u00e0 des cas d&rsquo;utilisation et \u00e0 des maturit\u00e9s d&rsquo;\u00e9quipe diff\u00e9rents.<\/p>\n\n<h3 class=\"wp-block-heading\">1. CDP de donn\u00e9es (CDP techniques)<\/h3>\n\n<p>Elles se concentrent sur la collecte, l&rsquo;unification et la r\u00e9solution d&rsquo;identit\u00e9 des donn\u00e9es. Elles ing\u00e8rent des donn\u00e9es de n&rsquo;importe quelle source, cr\u00e9ent des profils unifi\u00e9s et exposent ces donn\u00e9es via des API \u00e0 des outils en aval. Elles n&rsquo;activent pas les donn\u00e9es de mani\u00e8re native \u2014 elles s&rsquo;appuient sur d&rsquo;autres plateformes pour le faire.<\/p>\n\n<p><strong>Id\u00e9al pour :<\/strong> les \u00e9quipes dirig\u00e9es par l&rsquo;ing\u00e9nierie, les environnements de donn\u00e9es complexes, les piles composables. <\/p>\n\n<p><strong>Exemples :<\/strong> Twilio Segment, mParticle, Treasure Data.<\/p>\n\n<h3 class=\"wp-block-heading\">2. CDP de campagne (CDP actionnables)<\/h3>\n\n<p>Elles combinent l&rsquo;unification des donn\u00e9es avec des canaux d&rsquo;activation int\u00e9gr\u00e9s \u2014 e-mail, SMS, notifications push, personnalisation sur site. Plus conviviales pour les marketeurs et ne n\u00e9cessitent pas d&rsquo;outil s\u00e9par\u00e9 pour activer les donn\u00e9es qu&rsquo;elles collectent.<\/p>\n\n<p><strong>Id\u00e9al pour :<\/strong> les \u00e9quipes marketing qui souhaitent unifier et activer les donn\u00e9es sur une seule plateforme. <\/p>\n\n<p><strong>Exemples :<\/strong> Insider One, Bloomreach, Klaviyo.<\/p>\n\n<h3 class=\"wp-block-heading\">3. CDP d&rsquo;analyse<\/h3>\n\n<p>Optimis\u00e9es pour l&rsquo;analyse des donn\u00e9es et les insights plut\u00f4t que pour l&rsquo;activation. Elles offrent une segmentation avanc\u00e9e, des analyses comportementales et une mod\u00e9lisation pr\u00e9dictive, mais s&rsquo;appuient sur d&rsquo;autres plateformes pour l&rsquo;ex\u00e9cution des campagnes.<\/p>\n\n<p><strong>Id\u00e9al pour :<\/strong> les \u00e9quipes de donn\u00e9es et d&rsquo;analyse, les organisations ax\u00e9es sur la BI. <\/p>\n\n<p><strong>Exemples :<\/strong> Salesforce Data Cloud (couche d&rsquo;analyse), Adobe Real-Time CDP.<\/p>\n\n<h3 class=\"wp-block-heading\">4. CDP composables<\/h3>\n\n<p>La logique CDP s&rsquo;ex\u00e9cute directement sur votre entrep\u00f4t de donn\u00e9es existant (Snowflake, BigQuery, Databricks) plut\u00f4t que de d\u00e9placer les donn\u00e9es vers une plateforme distincte. Les donn\u00e9es restent dans l&rsquo;entrep\u00f4t ; la CDP ajoute la r\u00e9solution d&rsquo;identit\u00e9, la segmentation et l&rsquo;activation par-dessus.<\/p>\n\n<p><strong>Id\u00e9al pour :<\/strong> les entreprises avec des entrep\u00f4ts de donn\u00e9es matures, des \u00e9quipes d&rsquo;ing\u00e9nierie de donn\u00e9es et les industries sensibles \u00e0 la confidentialit\u00e9. <\/p>\n\n<p><strong>Exemples :<\/strong> Hightouch, Salesforce Data Cloud (mode composable), Treasure Data Composable Audience Studio.<\/p>\n\n<h2 class=\"wp-block-heading\" id=\"criteria\">Ce qu&rsquo;il faut rechercher dans une plateforme de donn\u00e9es client<\/h2>\n\n<p>Avant d&rsquo;\u00e9valuer les fournisseurs, mettez-vous d&rsquo;accord sur ces cinq crit\u00e8res \u2014 ils \u00e9limineront la plupart des mauvaises options lors du choix d&rsquo;un logiciel de plateforme de donn\u00e9es client pour votre pile.<\/p>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--numbered wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--numbered\"><ol class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">01<\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>R\u00e9solution d&rsquo;identit\u00e9<\/strong>                <\/div>\n                                                    <div class=\"list-block__content-sub\">\n                        La plateforme peut-elle assembler les donn\u00e9es de plusieurs sources en un profil unique \u2014 \u00e0 travers les appareils, les canaux et dans le temps ? C&rsquo;est la fonction principale. Si elle ne peut pas le faire de mani\u00e8re fiable, ce n&rsquo;est pas une CDP.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">02<\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Couverture des sources de donn\u00e9es<\/strong>                <\/div>\n                                                    <div class=\"list-block__content-sub\">\n                        Se connecte-t-elle nativement aux sources importantes pour votre entreprise ? Web, mobile, CRM, e-mail, plateformes publicitaires \u2014 et, surtout, les donn\u00e9es d&rsquo;appels et de conversations si votre \u00e9quipe utilise les appels.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">03<\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Capacit\u00e9s d&rsquo;activation<\/strong>                <\/div>\n                                                    <div class=\"list-block__content-sub\">\n                        La plateforme active-t-elle les donn\u00e9es de mani\u00e8re native (CDP de campagne) ou s&rsquo;appuie-t-elle sur des outils en aval (CDP de donn\u00e9es) ? Aucune des deux n&rsquo;est mauvaise, mais vous devez savoir quel mod\u00e8le vous achetez.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">04<\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Temps r\u00e9el vs lot<\/strong>                <\/div>\n                                                    <div class=\"list-block__content-sub\">\n                        Les CDP en temps r\u00e9el mettent \u00e0 jour les profils au fur et \u00e0 mesure des interactions. Les CDP par lots se synchronisent selon un calendrier. Pour la personnalisation et les parcours d\u00e9clench\u00e9s, le temps r\u00e9el est important. Pour l&rsquo;analyse et le reporting, le mode lot est souvent suffisant.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">05<\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Transparence des tarifs<\/strong>                <\/div>\n                                                    <div class=\"list-block__content-sub\">\n                        La plupart des CDP utilisent des tarifs personnalis\u00e9s sur devis. Seule une poign\u00e9e publie des paliers. Si un fournisseur ne vous donne pas une fourchette de prix avant un appel commercial, pr\u00e9voyez un budget en cons\u00e9quence \u2014 les contrats CDP d&rsquo;entreprise commencent g\u00e9n\u00e9ralement \u00e0 \u20ac30 000\u2013\u20ac150 000\/an.                    <\/div>\n                            <\/div>\n        <\/li>\n<\/ol><\/div><\/div>\n\n<h2 class=\"wp-block-heading\" id=\"list\">Les 11 meilleures plateformes de donn\u00e9es client en 2026<\/h2>\n\n<p>Nous avons class\u00e9 CloudTalk en premier car ce guide est r\u00e9dig\u00e9 pour les \u00e9quipes de vente et de support \u2014 et les donn\u00e9es d&rsquo;appels sont la lacune que toutes les autres CDP laissent ouvertes. Associez CloudTalk \u00e0 l&rsquo;une des 10 plateformes ci-dessous pour construire une pile de donn\u00e9es client compl\u00e8te et incluant les appels.<\/p>\n\n<div class=\"wp-block-cloudtalk-table table-style-simple\"><div class=\"table-block\"><div class=\"table-block__table-container\"><table class=\"table-block__table\"><thead><tr><th><strong>Plateforme<\/strong><\/th><th><strong>Type<\/strong><\/th><th><strong>Id\u00e9al pour<\/strong><\/th><th><strong>Prix de d\u00e9part<\/strong><\/th><\/tr><\/thead><tbody><tr><td><strong>1. CloudTalk<\/strong><\/td><td>CDP de donn\u00e9es d&rsquo;appels<\/td><td>Enrichissement des donn\u00e9es d&rsquo;appels + toute CDP<\/td><td>\u20ac25\/utilisateur\/mois<\/td><\/tr><tr><td>2. Twilio Segment<\/td><td>CDP de donn\u00e9es<\/td><td>\u00c9quipes de d\u00e9veloppeurs, piles composables<\/td><td>Gratuit ; \u00c9quipe \u00e0 partir de \u20ac120\/mois<\/td><\/tr><tr><td>3. Salesforce Data Cloud<\/td><td>CDP analytique + composable<\/td><td>\u00c9cosyst\u00e8me Salesforce<\/td><td>\u20ac500 par 100 000 cr\u00e9dits<\/td><\/tr><tr><td>4. mParticle par Rokt<\/td><td>CDP de donn\u00e9es<\/td><td>Priorit\u00e9 au mobile, donn\u00e9es d&rsquo;application<\/td><td>Personnalis\u00e9 (bas\u00e9 sur la valeur)<\/td><\/tr><tr><td>5. Bloomreach<\/td><td>CDP de campagne<\/td><td>Personnalisation e-commerce<\/td><td>Personnalis\u00e9 ; \u00e0 partir de ~\u20ac19K\/an<\/td><\/tr><tr><td>6. Adobe Real-Time CDP<\/td><td>CDP d&rsquo;analyse et de donn\u00e9es<\/td><td>Pile Adobe pour entreprises<\/td><td>Personnalis\u00e9 (bas\u00e9 sur le profil)<\/td><\/tr><tr><td>7. Treasure Data<\/td><td>CDP de donn\u00e9es + composable<\/td><td>Entreprise, entrep\u00f4t de donn\u00e9es<\/td><td>Personnalis\u00e9 ; POC gratuit<\/td><\/tr><tr><td>8. BlueConic<\/td><td>CDP de donn\u00e9es<\/td><td>Ax\u00e9 sur la confidentialit\u00e9, m\u00e9dias\/\u00e9dition<\/td><td>Personnalis\u00e9 ; \u00e0 partir de ~\u20ac100K\/an<\/td><\/tr><tr><td>9. Klaviyo<\/td><td>CDP de campagne<\/td><td>E-commerce, PME\/march\u00e9 interm\u00e9diaire<\/td><td>Gratuit ; \u00e0 partir de \u20ac20\/mois<\/td><\/tr><tr><td>10. Insider One<\/td><td>CDP de campagne<\/td><td>Marketing d&rsquo;entreprise omnicanal<\/td><td>Personnalis\u00e9<\/td><\/tr><tr><td>11. ActionIQ (Uniphore)<\/td><td>CDP composable<\/td><td>Entreprise, natif de l&rsquo;entrep\u00f4t<\/td><td>Personnalis\u00e9<\/td><\/tr><\/tbody><\/table><\/div><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">1. CloudTalk \u2014 Id\u00e9al pour l&rsquo;enrichissement des donn\u00e9es d&rsquo;appel dans votre pile CDP<\/h2>\n\n\n<div>\n<script async src=\"https:\/\/js.storylane.io\/js\/v2\/storylane.js\"><\/script>\n<div class=\"sl-embed\" style=\"position:relative;padding-bottom:calc(44.32% + 25px);width:100%;height:0;transform:scale(1)\">\n<iframe loading=\"lazy\" class=\"sl-demo\" src=\"https:\/\/app.storylane.io\/demo\/zbv6lmqcfzyz?embed=inline\" name=\"sl-embed\" allow=\"fullscreen\" allowfullscreen style=\"position:absolute;top:0;left:0;width:100%!important;height:100%!important;border:1px solid rgba(63,95,172,0.35);box-shadow: 0px 0px 18px rgba(26, 19, 72, 0.15);border-radius:10px;box-sizing:border-box;\"><\/iframe>\n<\/div>\n<\/div>\n\n\n\n<p><\/p>\n\n\n<p>Chaque CDP de cette liste peut unifier vos donn\u00e9es web, e-mail, CRM et d&rsquo;application. Aucun d&rsquo;entre eux ne capture nativement ce qui se passe au t\u00e9l\u00e9phone \u2014 les conversations r\u00e9elles, les objections, les r\u00e9sultats et le sentiment que vos commerciaux et agents de support g\u00e9n\u00e8rent chaque jour.<\/p>\n\n<p>CloudTalk est un <a href=\"https:\/\/www.cloudtalk.io\/fr\/logiciel-de-centre-dappels\/\">syst\u00e8me t\u00e9l\u00e9phonique professionnel et une plateforme de centre d&rsquo;appels bas\u00e9s sur le cloud<\/a> con\u00e7us pour les \u00e9quipes de vente et de support. Ce n&rsquo;est pas un CDP autonome \u2014 c&rsquo;est la couche de donn\u00e9es d&rsquo;appel qui rend chaque CDP de cette liste plus complet. En capturant des donn\u00e9es d&rsquo;appel structur\u00e9es et en les poussant dans votre CRM en temps r\u00e9el, CloudTalk garantit que les interactions t\u00e9l\u00e9phoniques apparaissent dans les profils clients unifi\u00e9s que votre CDP construit, tout comme n&rsquo;importe quel autre canal.<\/p>\n\n<p>Pour les \u00e9quipes utilisant Salesforce Data Cloud, HubSpot, Segment ou l&rsquo;une des plateformes ci-dessous, cela signifie qu&rsquo;un client qui appelle trois fois en une semaine, ou un prospect qui vient de terminer un appel de d\u00e9couverte de 40 minutes, n&rsquo;est plus invisible pour votre CDP.<\/p>\n\n<h3 class=\"wp-block-heading\">\u00c0 qui s&rsquo;adresse CloudTalk ?<\/h3>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--numbered wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--numbered\"><ol class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">01<\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    \u00c9quipes de vente utilisant les appels sortants comme principal moteur de pipeline et souhaitant que les r\u00e9sultats d&rsquo;appel, les ratios de conversation et les r\u00e9sum\u00e9s d&rsquo;IA soient automatiquement refl\u00e9t\u00e9s dans leurs profils CRM et CDP.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">02<\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    \u00c9quipes de support client g\u00e9rant des volumes d&rsquo;appels \u00e9lev\u00e9s qui ont besoin que chaque interaction t\u00e9l\u00e9phonique alimente la vue client unifi\u00e9e qui pilote leur personnalisation et leur segmentation.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">03<\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Toute organisation utilisant Salesforce, HubSpot, Pipedrive ou Zendesk comme CRM \u2014 et l&rsquo;un des CDP ci-dessous pour s&rsquo;y superposer \u2014 o\u00f9 les donn\u00e9es t\u00e9l\u00e9phoniques sont actuellement absentes du tableau.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ol><\/div><\/div>\n\n<h3 class=\"wp-block-heading\">Fonctionnalit\u00e9s cl\u00e9s de CloudTalk<\/h3>\n\n\n<ul class=\"wp-block-list\"><li><a href=\"https:\/\/www.cloudtalk.io\/fr\/balises-de-resume-d-appel-automatique\/\"><strong>R\u00e9sum\u00e9 d&rsquo;appel et \u00e9tiquetage IA<\/strong><\/a> \u2014 chaque appel est automatiquement r\u00e9sum\u00e9, \u00e9tiquet\u00e9 par r\u00e9sultat et sujet, et synchronis\u00e9 avec votre CRM d\u00e8s la fin de l&rsquo;appel. Pas de prise de notes manuelle. Pas d&rsquo;administration post-appel.<\/li>\n\n<li><a href=\"https:\/\/www.cloudtalk.io\/fr\/logiciel-de-centre-dappels-avec-statistiques\/\"><strong>Analyse et rapports<\/strong><\/a> \u2014 suivez le volume d&rsquo;appels, les taux de connexion, la dur\u00e9e moyenne et le ratio temps de parole\/\u00e9coute pour chaque repr\u00e9sentant, \u00e9quipe et p\u00e9riode. Le tout aliment\u00e9 par la couche d&rsquo;<a href=\"https:\/\/www.cloudtalk.io\/call-intelligence\/\">intelligence d&rsquo;appel<\/a> de CloudTalk.<\/li>\n\n<li><a href=\"https:\/\/www.cloudtalk.io\/fr\/analyse-des-sentiments\/\"><strong>Analyse des sentiments<\/strong><\/a> \u2014 chaque appel est not\u00e9 pour un sentiment positif, neutre ou n\u00e9gatif \u2014 un signal comportemental qu&rsquo;aucune donn\u00e9e web ou e-mail ne peut reproduire.<\/li>\n\n<li><a href=\"https:\/\/www.cloudtalk.io\/fr\/outils-de-centre-dappels\/transcription-des-appels\/\"><strong>Transcription d&rsquo;appels<\/strong><\/a> \u2014 transcriptions IA multilingues pour chaque appel, consultables et synchronis\u00e9es avec votre CRM.<\/li>\n\n<li><a href=\"https:\/\/www.cloudtalk.io\/?page_id=296734\"><strong>Num\u00e9roteur pr\u00e9dictif et num\u00e9roteur parall\u00e8le<\/strong><\/a> \u2014 les \u00e9quipes sortantes composent plus rapidement et g\u00e9n\u00e8rent plus de donn\u00e9es d&rsquo;appel par repr\u00e9sentant et par jour.<\/li>\n\n<li><a href=\"https:\/\/www.cloudtalk.io\/fr\/integrations\/\"><strong>Int\u00e9grations natives CRM et CDP<\/strong><\/a> \u2014 <a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-de-votre-systeme-telephonique-dans-salesforce\/\">Salesforce<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-dun-centre-dappel-pour-hubspot\/\">HubSpot<\/a>, Pipedrive, Zendesk, Intercom, <a href=\"https:\/\/www.cloudtalk.io\/fr\/segment\/\">Segment<\/a>, et plus de 100 autres.<\/li><\/ul>\n\n\n<h3 class=\"wp-block-heading\">Quelle valeur CloudTalk apporte-t-il \u00e0 votre pile CDP ?<\/h3>\n\n<p>Sans CloudTalk, les signaux d&rsquo;appels t\u00e9l\u00e9phoniques sont invisibles pour votre CDP. Avec CloudTalk, chaque r\u00e9sultat d&rsquo;appel, dur\u00e9e, transcription, score de sentiment et r\u00e9sum\u00e9 IA est structur\u00e9, \u00e9tiquet\u00e9 et se trouve dans votre CRM \u2014 pr\u00eat \u00e0 \u00eatre ing\u00e9r\u00e9 dans le profil client unifi\u00e9 qui alimente votre segmentation, votre personnalisation et votre <a href=\"https:\/\/www.cloudtalk.io\/blog\/b2b-data-enrichment\/\">enrichissement des donn\u00e9es<\/a>.<\/p>\n\n<p>Pour une \u00e9quipe de vente, cela signifie que le CDP peut segmenter les prospects en fonction de ce qu&rsquo;ils ont dit au t\u00e9l\u00e9phone. Pour une \u00e9quipe de support, cela signifie que les mod\u00e8les de risque de d\u00e9sabonnement ont une image comportementale compl\u00e8te \u2014 y compris les trois appels de r\u00e9clamation qui ont pr\u00e9c\u00e9d\u00e9 l&rsquo;annulation.<\/p>\n\n<div class=\"wp-block-cloudtalk-note wp-block-cloudtalk-note\" aria-label=\"Note content\" role=\"note\"><div class=\"note-block\"><h3 class=\"note-block__title\" id=\"note-title-default\">CloudTalk + CDP<\/h3><div class=\"note-block__description\" aria-labelledby=\"note-title-default\"><p>CloudTalk s&rsquo;int\u00e8gre nativement avec Salesforce, HubSpot, Pipedrive et Segment \u2014 les combinaisons CRM et CDP les plus courantes en B2B. Chaque point de donn\u00e9es d&rsquo;appel se synchronise automatiquement. Aucune saisie manuelle n&rsquo;est requise de la part de vos repr\u00e9sentants.<\/p><\/div><\/div><\/div>\n\n<h3 class=\"wp-block-heading\">CloudTalk en pratique<\/h3>\n\n<p><strong>En pratique :<\/strong> L&rsquo;\u00e9quipe d&rsquo;ing\u00e9nierie d&rsquo;une entreprise SaaS B2B effectue 200 appels sortants par jour via CloudTalk. Chaque appel est automatiquement r\u00e9sum\u00e9 et \u00e9tiquet\u00e9 par r\u00e9sultat (d\u00e9mo r\u00e9serv\u00e9e, non int\u00e9ress\u00e9, suivi requis) et synchronis\u00e9 avec HubSpot d\u00e8s qu&rsquo;il se termine. HubSpot transmet ces donn\u00e9es \u00e0 leur CDP Segment. Dans les 24 heures, l&rsquo;\u00e9quipe marketing segmente les prospects par r\u00e9sultat d&rsquo;appel et d\u00e9clenche des s\u00e9quences de nurturing personnalis\u00e9es bas\u00e9es sur ce qui s&rsquo;est r\u00e9ellement pass\u00e9 au t\u00e9l\u00e9phone \u2014 et non seulement sur ce qui s&rsquo;est pass\u00e9 sur le site web.<\/p>\n\n<h3 class=\"wp-block-heading\">Tarifs CloudTalk<\/h3>\n\n\n<ul class=\"wp-block-list\"><li><strong>Lite<\/strong> &#8211; \u20ac19\/utilisateur\/mois<\/li>\n\n<li><strong>Starter<\/strong> &#8211; \u20ac25\/utilisateur\/mois<\/li>\n\n<li><strong>Essential<\/strong> &#8211; \u20ac29\/utilisateur\/mois<\/li>\n\n<li><strong>Expert<\/strong> &#8211; \u20ac49\/utilisateur\/mois<\/li>\n\n<li><strong>Personnalis\u00e9<\/strong> &#8211; Tarification sur devis, id\u00e9al pour les entreprises<\/li><\/ul>\n\n\n<p>Tous les plans incluent un <a href=\"https:\/\/www.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\">essai gratuit de 14 jours<\/a>. Aucune carte de cr\u00e9dit requise.<\/p>\n\n<h3 class=\"wp-block-heading\">\u00c9valuation de CloudTalk par les utilisateurs<\/h3>\n\n<p>La <a href=\"https:\/\/www.g2.com\/products\/cloudtalk\/reviews?target=blank&#038;rel=nofollow\" target=\"_blank\" rel=\"noopener\">note G2<\/a> actuelle de CloudTalk est de <strong>4.4\/5\/5<\/strong>, sur plus de 1 750 avis d&rsquo;utilisateurs v\u00e9rifi\u00e9s.<\/p>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/cloudtalk-g2-review-1.png\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis CloudTalk G2<\/div><a href=\"https:\/\/www.g2.com\/products\/cloudtalk\/reviews\/cloudtalk-review-11525836?target=blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Lire l&#039;avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-cta wp-block-cloudtalk-cta--image wp-block-cloudtalk-cta\"><div class=\"cta-block\"><div class=\"cta-block__content\"><h2 class=\"cta-block__headline\">Essayez CloudTalk gratuitement.<br>Vous n&rsquo;avez rien \u00e0 perdre, tout \u00e0 gagner.<\/h2><div class=\"cta-block__description\">Aucune carte de cr\u00e9dit requise. Lancez-vous directement.<\/div><div class=\"cta-block__button\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\" class=\"btn btn-primary\">Commencer votre essai gratuit <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">2. Twilio Segment \u2014 Meilleur CDP de donn\u00e9es pour les \u00e9quipes de d\u00e9veloppement<\/h2>\n\n<p>Twilio Segment est le CDP technique le plus largement utilis\u00e9 sur le march\u00e9. Il agit comme un pipeline de donn\u00e9es \u2014 collectant des \u00e9v\u00e9nements provenant de sites web, d&rsquo;applications mobiles, de serveurs et d&rsquo;outils cloud, et les acheminant vers plus de 550 destinations, y compris les entrep\u00f4ts de donn\u00e9es, les plateformes d&rsquo;analyse et les outils marketing.<\/p>\n\n<p>La force de Segment r\u00e9side dans sa conception conviviale pour les ing\u00e9nieurs. Il utilise une sp\u00e9cification de suivi d&rsquo;\u00e9v\u00e9nements standardis\u00e9e qui facilite l&rsquo;instrumentation une seule fois et l&rsquo;envoi de donn\u00e9es partout. Son produit Unify ajoute la r\u00e9solution d&rsquo;identit\u00e9 et la cr\u00e9ation de profils en plus du pipeline de donn\u00e9es.<\/p>\n\n<h3 class=\"wp-block-heading\">Fonctionnalit\u00e9s cl\u00e9s<\/h3>\n\n\n<ul class=\"wp-block-list\"><li><strong>Connexions :<\/strong> Plus de 550 int\u00e9grations de sources et de destinations pr\u00e9-construites couvrant pratiquement tous les outils de marketing, d&rsquo;analyse et d&rsquo;entrep\u00f4t de donn\u00e9es.<\/li>\n\n<li><strong>Unify :<\/strong> R\u00e9solution d&rsquo;identit\u00e9 en temps r\u00e9el et cr\u00e9ation de profils unifi\u00e9s en plus du pipeline de donn\u00e9es.<\/li>\n\n<li><strong>Protocoles :<\/strong> Gouvernance des donn\u00e9es et application de sch\u00e9mas pour maintenir la propret\u00e9 des donn\u00e9es lorsqu&rsquo;elles circulent dans votre pile.<\/li>\n\n<li><strong>Cr\u00e9ateur d&rsquo;audience :<\/strong> Cr\u00e9ation d&rsquo;audiences bas\u00e9e sur les segments pour l&rsquo;activation via les outils en aval.<\/li><\/ul>\n\n\n<h3 class=\"wp-block-heading\">Avantages<\/h3>\n\n\n<ul class=\"wp-block-list\"><li>D\u00e9lai de rentabilisation le plus rapide pour les \u00e9quipes d&rsquo;ing\u00e9nierie \u2014 instrumentez une fois, envoyez des donn\u00e9es partout.<\/li>\n\n<li>Biblioth\u00e8que d&rsquo;int\u00e9gration de premier ordre avec plus de 550 connecteurs pr\u00e9-int\u00e9gr\u00e9s.<\/li>\n\n<li>Niveau gratuit solide (jusqu&rsquo;\u00e0 1 000 MTU) le rend accessible aux \u00e9quipes en croissance.<\/li><\/ul>\n\n\n<h3 class=\"wp-block-heading\">Inconv\u00e9nients<\/h3>\n\n\n<ul class=\"wp-block-list\"><li>CDP de donn\u00e9es uniquement \u2014 pas de canaux d&rsquo;activation natifs ; vous aurez besoin d&rsquo;outils s\u00e9par\u00e9s pour l&rsquo;e-mail, les SMS et la personnalisation.<\/li>\n\n<li>Les \u00e9quipes marketing sans support d&rsquo;ing\u00e9nierie auront des difficult\u00e9s avec la configuration et la maintenance continue.<\/li>\n\n<li>Les co\u00fbts augmentent rapidement avec le volume de donn\u00e9es ; les plans Business et CDP n\u00e9cessitent une tarification personnalis\u00e9e.<\/li><\/ul>\n\n\n<p><strong>En pratique :<\/strong> L&rsquo;\u00e9quipe d&rsquo;ing\u00e9nierie d&rsquo;une entreprise SaaS instrumente son application web et son produit mobile une seule fois \u00e0 l&rsquo;aide du SDK de Segment. Cette int\u00e9gration unique achemine automatiquement les donn\u00e9es d&rsquo;\u00e9v\u00e9nements comportementaux vers leur entrep\u00f4t Snowflake, leur CRM HubSpot et leur outil d&rsquo;analyse Mixpanel simultan\u00e9ment \u2014 sans \u00e9crire trois int\u00e9grations distinctes.<\/p>\n\n<div class=\"wp-block-cloudtalk-note wp-block-cloudtalk-note\" aria-label=\"Note content\" role=\"note\"><div class=\"note-block\"><h3 class=\"note-block__title\" id=\"note-title-default\">Tarifs<\/h3><div class=\"note-block__description\" aria-labelledby=\"note-title-default\"><p>Niveau gratuit (jusqu&rsquo;\u00e0 1 000 MTU). Plan \u00c9quipe \u00e0 partir de \u20ac120\/mois (10 000 MTU). Les plans CDP et Business n\u00e9cessitent une tarification personnalis\u00e9e. Source : segment.com<\/p><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-cta-proof\"><div class=\"cta-proof-block\"><div class=\"cta-proof-block__content\"><h2 class=\"cta-proof-block__headline\">Vous utilisez Twilio ? CloudTalk s&rsquo;int\u00e8gre nativement pour pousser les donn\u00e9es d&rsquo;appel dans vos profils Segment.<\/h2><div class=\"cta-proof-block__button\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/integrations\/\" class=\"btn btn-secondary\">Voir les int\u00e9grations <svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n            <path d=\"M4.16666 10H15.8333M15.8333 10L10.8333 5M15.8333 10L10.8333 15\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n        <\/svg><\/a><\/div><\/div><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">3. Salesforce Data Cloud \u2014 Id\u00e9al pour l&rsquo;\u00e9cosyst\u00e8me Salesforce<\/h2>\n\n<p>Salesforce Data Cloud (anciennement connu sous le nom de Genie, et parfois appel\u00e9 Data 360) est le CDP et la couche d&rsquo;unification des donn\u00e9es de Salesforce. Il ing\u00e8re des donn\u00e9es provenant des produits Salesforce et de sources externes, cr\u00e9e des profils clients unifi\u00e9s et rend ces profils disponibles dans tout l&rsquo;\u00e9cosyst\u00e8me Salesforce \u2014 Sales Cloud, Service Cloud, Marketing Cloud et Agentforce.<\/p>\n\n<p>Pour les entreprises d\u00e9j\u00e0 investies dans Salesforce, Data Cloud est le chemin le plus naturel vers un CDP. Pour les entreprises n&rsquo;utilisant pas Salesforce, la proposition de valeur se r\u00e9duit consid\u00e9rablement.<\/p>\n\n<h3 class=\"wp-block-heading\">Fonctionnalit\u00e9s cl\u00e9s<\/h3>\n\n\n<ul class=\"wp-block-list\"><li><strong>Partage de donn\u00e9es sans copie :<\/strong> Les donn\u00e9es restent en place dans tout l&rsquo;\u00e9cosyst\u00e8me Salesforce \u2014 aucune duplication ou mouvement n&rsquo;est requis.<\/li>\n\n<li><strong>Int\u00e9gration Agentforce :<\/strong> Les profils unifi\u00e9s alimentent les r\u00e9ponses d&rsquo;agents pilot\u00e9es par l&rsquo;IA nativement dans tous les produits Salesforce.<\/li>\n\n<li><strong>Mod\u00e8le de cr\u00e9dits de consommation :<\/strong> Un type de cr\u00e9dit flexible utilis\u00e9 pour toutes les fonctions Data Cloud \u2014 simplifi\u00e9 par rapport au syst\u00e8me pr\u00e9c\u00e9dent \u00e0 quatre cr\u00e9dits.<\/li>\n\n<li><strong>Add-on Profils en temps r\u00e9el :<\/strong> Connectez les donn\u00e9es d&rsquo;entreprise aux exp\u00e9riences client en temps r\u00e9el dans tous les clouds Salesforce en quelques millisecondes.<\/li><\/ul>\n\n\n<h3 class=\"wp-block-heading\">Avantages<\/h3>\n\n\n<ul class=\"wp-block-list\"><li>Profondeur d&rsquo;int\u00e9gration imbattable pour les entreprises utilisant d\u00e9j\u00e0 plusieurs produits Salesforce.<\/li>\n\n<li>Provision gratuite disponible pour les clients Salesforce existants avec des cr\u00e9dits limit\u00e9s.<\/li>\n\n<li>Le mod\u00e8le de cr\u00e9dit simplifi\u00e9 (consolid\u00e9 en 2025) rend la planification des co\u00fbts plus pr\u00e9visible.<\/li><\/ul>\n\n\n<h3 class=\"wp-block-heading\">Inconv\u00e9nients<\/h3>\n\n\n<ul class=\"wp-block-list\"><li>La tarification est bas\u00e9e sur la consommation et peut augmenter rapidement \u00e0 grande \u00e9chelle \u2014 difficile \u00e0 pr\u00e9voir avant la mise en service.<\/li>\n\n<li>Valeur limit\u00e9e pour les organisations qui ne sont pas d\u00e9j\u00e0 investies dans l&rsquo;\u00e9cosyst\u00e8me Salesforce.<\/li>\n\n<li>L&rsquo;impl\u00e9mentation n\u00e9cessite des ressources techniques importantes et une expertise Salesforce.<\/li><\/ul>\n\n\n<p><strong>En pratique :<\/strong> Un d\u00e9taillant d&rsquo;entreprise unifie les donn\u00e9es de transaction au point de vente, le comportement sur le site web et l&rsquo;historique des cas de support Service Cloud dans un profil client unique dans Data Cloud. Leur agent IA Agentforce g\u00e8re les appels entrants avec un contexte complet \u2014 connaissant les trois derniers achats du client, son ticket de support ouvert et son risque de d\u00e9sabonnement pr\u00e9dit \u2014 sans que le repr\u00e9sentant ait \u00e0 chercher quoi que ce soit.<\/p>\n\n<div class=\"wp-block-cloudtalk-note wp-block-cloudtalk-note\" aria-label=\"Note content\" role=\"note\"><div class=\"note-block\"><h3 class=\"note-block__title\" id=\"note-title-default\">Tarification<\/h3><div class=\"note-block__description\" aria-labelledby=\"note-title-default\"><p>Bas\u00e9 sur les cr\u00e9dits : \u20ac500 par 100 000 cr\u00e9dits de consommation. \u20ac23\/mois par To de stockage de donn\u00e9es. Disposition gratuite pour les clients Salesforce existants avec des cr\u00e9dits limit\u00e9s. Source : salesforce.com<\/p><\/div><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">4. mParticle par Rokt \u2014 Id\u00e9al pour les donn\u00e9es mobiles et d&rsquo;applications<\/h2>\n\n<p>mParticle, d\u00e9sormais partie de l&rsquo;\u00e9cosyst\u00e8me Rokt, est un CDP de donn\u00e9es optimis\u00e9 pour les entreprises ax\u00e9es sur le mobile. Il excelle dans la collecte et l&rsquo;acheminement des donn\u00e9es d&rsquo;\u00e9v\u00e9nements provenant des applications mobiles, du web et des appareils connect\u00e9s, et a historiquement \u00e9t\u00e9 la plateforme de choix pour les marques grand public ayant de grandes bases d&rsquo;utilisateurs d&rsquo;applications.<\/p>\n\n<p>En 2024, mParticle est pass\u00e9 \u00e0 un mod\u00e8le de tarification bas\u00e9 sur la valeur qui facture en fonction de l&rsquo;utilisation r\u00e9elle plut\u00f4t que sur un nombre fixe de profils d&rsquo;utilisateurs \u2014 une am\u00e9lioration notable pour les entreprises en croissance qui faisaient auparavant face \u00e0 des frais d&rsquo;utilisation exc\u00e9dentaires.<\/p>\n\n<h3 class=\"wp-block-heading\">Fonctionnalit\u00e9s cl\u00e9s<\/h3>\n\n\n<ul class=\"wp-block-list\"><li><strong>Couverture SDK mobile :<\/strong> Meilleurs SDK natifs de leur cat\u00e9gorie pour iOS, Android et les appareils connect\u00e9s avec capture d&rsquo;\u00e9v\u00e9nements en temps r\u00e9el.<\/li>\n\n<li><strong>Plus de 300 int\u00e9grations :<\/strong> Connecteurs pr\u00e9-construits vers des outils d&rsquo;analyse, de publicit\u00e9 et de marketing avec activation d&rsquo;audience en temps r\u00e9el.<\/li>\n\n<li><strong>Tarification bas\u00e9e sur la valeur :<\/strong> Syst\u00e8me de cr\u00e9dits bas\u00e9 sur l&rsquo;utilisation qui \u00e9volue avec les \u00e9v\u00e9nements r\u00e9ellement trait\u00e9s \u2014 pas de p\u00e9nalit\u00e9s forfaitaires pour d\u00e9passement.<\/li>\n\n<li><strong>Cr\u00e9ateur d&rsquo;audience :<\/strong> Cr\u00e9ation et activation d&rsquo;audience en temps r\u00e9el bas\u00e9es sur les donn\u00e9es d&rsquo;\u00e9v\u00e9nements comportementaux.<\/li><\/ul>\n\n\n<h3 class=\"wp-block-heading\">Avantages<\/h3>\n\n\n<ul class=\"wp-block-list\"><li>Meilleure couverture SDK mobile de tous les CDP \u2014 con\u00e7u sp\u00e9cifiquement pour les entreprises ax\u00e9es sur les applications.<\/li>\n\n<li>La tarification bas\u00e9e sur la valeur est plus juste pour les entreprises ayant des volumes de donn\u00e9es variables.<\/li>\n\n<li>Plus de 300 int\u00e9grations couvrent pratiquement tous les outils d&rsquo;activation dont une marque grand public a besoin.<\/li><\/ul>\n\n\n<h3 class=\"wp-block-heading\">Inconv\u00e9nients<\/h3>\n\n\n<ul class=\"wp-block-list\"><li>Retir\u00e9 du Magic Quadrant de Gartner 2026 pour les CDP en raison de crit\u00e8res d&rsquo;inclusion mis \u00e0 jour.<\/li>\n\n<li>La configuration technique n\u00e9cessite l&rsquo;implication d&rsquo;ing\u00e9nieurs \u2014 pas conviviale pour les marketeurs d\u00e8s le d\u00e9part.<\/li>\n\n<li>Pas de canaux d&rsquo;activation natifs \u2014 repose enti\u00e8rement sur des outils tiers pour l&rsquo;e-mail, les SMS et la personnalisation.<\/li><\/ul>\n\n\n<p><strong>En pratique :<\/strong> Une application de fitness grand public utilise mParticle pour capturer chaque \u00e9v\u00e9nement in-app \u2014 entra\u00eenement termin\u00e9, abonnement mis \u00e0 niveau, s\u00e9rie bris\u00e9e \u2014 et achemine ces \u00e9v\u00e9nements en temps r\u00e9el vers son outil de notification push et son entrep\u00f4t de donn\u00e9es pour une analyse de cohorte \u00e0 long terme, le tout \u00e0 partir d&rsquo;une seule couche d&rsquo;instrumentation.<\/p>\n\n<div class=\"wp-block-cloudtalk-note wp-block-cloudtalk-note\" aria-label=\"Note content\" role=\"note\"><div class=\"note-block\"><h3 class=\"note-block__title\" id=\"note-title-default\">Tarification<\/h3><div class=\"note-block__description\" aria-labelledby=\"note-title-default\"><p>Tarification personnalis\u00e9e bas\u00e9e sur la valeur \u2014 contactez mparticle.com pour un devis. La tarification \u00e9volue avec les \u00e9v\u00e9nements trait\u00e9s. Pas de niveaux publi\u00e9s.<\/p><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-cta wp-block-cloudtalk-cta--blue wp-block-cloudtalk-cta\"><div class=\"cta-block\"><div class=\"cta-block__content\"><h2 class=\"cta-block__headline\">CloudTalk int\u00e8gre automatiquement les donn\u00e9es d&rsquo;appel dans votre CRM \u2014 et de l\u00e0, dans votre pile CDP.<\/h2><div class=\"cta-block__button\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" class=\"btn btn-secondary\">R\u00e9server une d\u00e9mo <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">5. Bloomreach \u2014 Meilleur CDP de campagne pour le e-commerce<\/h2>\n\n<p>Bloomreach est une plateforme d&rsquo;exp\u00e9rience num\u00e9rique et un CDP de campagne con\u00e7u principalement pour les marques de commerce \u00e9lectronique. Son module Engagement combine un CDP avec l&rsquo;e-mail, les SMS, les notifications push et la personnalisation sur site \u2014 ce qui signifie que les \u00e9quipes peuvent unifier les donn\u00e9es et les activer sans un <a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/outils-dautomatisation-du-marketing\/\">outil d&rsquo;automatisation marketing<\/a> s\u00e9par\u00e9.<\/p>\n\n<p>Son moteur d&rsquo;IA (Loomi AI) est profond\u00e9ment int\u00e9gr\u00e9 \u00e0 la plateforme, alimentant les recommandations de produits, la segmentation pr\u00e9dictive et l&rsquo;optimisation automatis\u00e9e des parcours.<\/p>\n\n<h3 class=\"wp-block-heading\">Fonctionnalit\u00e9s cl\u00e9s<\/h3>\n\n\n<ul class=\"wp-block-list\"><li><strong>Loomi AI :<\/strong> Moteur d&rsquo;IA int\u00e9gr\u00e9 pour l&rsquo;analyse pr\u00e9dictive, les recommandations de produits et l&rsquo;optimisation automatis\u00e9e des parcours \u2014 inclus sans frais suppl\u00e9mentaires.<\/li>\n\n<li><strong>Module Engagement :<\/strong> Personnalisation native par e-mail, SMS, push et sur site, construite sur la couche CDP.<\/li>\n\n<li><strong>Vue client unique :<\/strong> Profils unifi\u00e9s construits \u00e0 partir de sources de donn\u00e9es e-commerce \u2014 achats, navigation, fid\u00e9lit\u00e9, et plus encore.<\/li>\n\n<li><strong>Orchestration omnicanal :<\/strong> Constructeur de parcours par glisser-d\u00e9poser pour des campagnes automatis\u00e9es bas\u00e9es sur des d\u00e9clencheurs, sur tous les canaux.<\/li><\/ul>\n\n\n<h3 class=\"wp-block-heading\">Avantages<\/h3>\n\n\n<ul class=\"wp-block-list\"><li>CDP + automatisation marketing + personnalisation sur une seule plateforme \u2014 \u00e9limine le besoin de multiples solutions ponctuelles.<\/li>\n\n<li>Loomi AI incluse dans tous les plans sans frais suppl\u00e9mentaires.<\/li>\n\n<li>Convient parfaitement aux marques de commerce \u00e9lectronique avec des catalogues de produits complexes et des exigences omnicanal.<\/li><\/ul>\n\n\n<h3 class=\"wp-block-heading\">Inconv\u00e9nients<\/h3>\n\n\n<ul class=\"wp-block-list\"><li>La tarification personnalis\u00e9e sans niveaux publi\u00e9s rend la budg\u00e9tisation et la comparaison difficiles.<\/li>\n\n<li>L&rsquo;impl\u00e9mentation peut \u00eatre complexe et n\u00e9cessiter une \u00e9quipe technique ou un partenaire int\u00e9grateur.<\/li>\n\n<li>\u00c9cosyst\u00e8me de partenaires limit\u00e9 compar\u00e9 aux plateformes plus grandes comme Salesforce ou Adobe.<\/li><\/ul>\n\n\n<p><strong>En pratique :<\/strong> Une marque de mode e-commerce utilise Bloomreach pour unifier l&rsquo;historique d&rsquo;achat, le comportement de navigation et les donn\u00e9es de niveau de fid\u00e9lit\u00e9 en un seul profil, puis d\u00e9clenche automatiquement un SMS personnalis\u00e9 de baisse de prix \u00e0 chaque client ayant consult\u00e9 un produit sans l&rsquo;acheter \u2014 Loomi AI d\u00e9cidant de l&rsquo;heure d&rsquo;envoi optimale pour chaque individu.<\/p>\n\n<div class=\"wp-block-cloudtalk-note wp-block-cloudtalk-note\" aria-label=\"Note content\" role=\"note\"><div class=\"note-block\"><h3 class=\"note-block__title\" id=\"note-title-default\">Tarification<\/h3><div class=\"note-block__description\" aria-labelledby=\"note-title-default\"><p>Devis personnalis\u00e9. Module Engagement \u00e0 partir de ~\u20ac19,020\/an via Shopify App Store ; tous les autres d\u00e9ploiements n\u00e9cessitent un devis de bloomreach.com. Pas d&rsquo;essai gratuit.<\/p><\/div><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">6. Adobe Real-Time CDP \u2014 Id\u00e9al pour les piles Adobe d&rsquo;entreprise<\/h2>\n\n<p>Adobe Real-Time CDP est bas\u00e9 sur Adobe Experience Platform et est con\u00e7u sp\u00e9cifiquement pour les grandes entreprises ayant des exigences complexes en mati\u00e8re de donn\u00e9es client multicanal. Il est disponible en trois \u00e9ditions \u2014 B2C, B2B et B2P (Business-to-Person) \u2014 et se concentre sur l&rsquo;unification des donn\u00e9es bas\u00e9e sur les profils et la segmentation en temps r\u00e9el.<\/p>\n\n<p>Comme Salesforce Data Cloud, Adobe Real-Time CDP offre la plus grande valeur aux organisations utilisant d\u00e9j\u00e0 les produits Adobe Experience Cloud \u2014 Analytics, Target, Journey Optimizer, Marketo Engage.<\/p>\n\n<h3 class=\"wp-block-heading\">Fonctionnalit\u00e9s cl\u00e9s<\/h3>\n\n\n<ul class=\"wp-block-list\"><li><strong>Composition d&rsquo;audience f\u00e9d\u00e9r\u00e9e :<\/strong> Cr\u00e9ez des audiences directement \u00e0 partir de votre entrep\u00f4t de donn\u00e9es existant sans d\u00e9placer de donn\u00e9es \u2014 une v\u00e9ritable capacit\u00e9 CDP composable.<\/li>\n\n<li><strong>Trois \u00e9ditions :<\/strong> Les \u00e9ditions B2C, B2B et B2P couvrent tous les mod\u00e8les commerciaux avec une r\u00e9solution d&rsquo;identit\u00e9 et une activation personnalis\u00e9es.<\/li>\n\n<li><strong>Adobe Experience Platform :<\/strong> Fondation de donn\u00e9es unifi\u00e9e partag\u00e9e par tous les produits Adobe Experience Cloud.<\/li>\n\n<li><strong>Segmentation en temps r\u00e9el :<\/strong> Mises \u00e0 jour de profils au niveau de la milliseconde qui alimentent la personnalisation en temps r\u00e9el sur Target, Journey Optimizer, et plus encore.<\/li><\/ul>\n\n\n<h3 class=\"wp-block-heading\">Avantages<\/h3>\n\n\n<ul class=\"wp-block-list\"><li>Int\u00e9gration la plus profonde de tous les CDP avec l&rsquo;\u00e9cosyst\u00e8me Adobe Experience Cloud.<\/li>\n\n<li>La composition d&rsquo;audience f\u00e9d\u00e9r\u00e9e permet des capacit\u00e9s CDP composables sans d\u00e9placement de donn\u00e9es.<\/li>\n\n<li>L&rsquo;\u00e9dition B2B prend en charge la r\u00e9solution d&rsquo;identit\u00e9 au niveau du compte \u2014 rare sur le march\u00e9 des CDP.<\/li><\/ul>\n\n\n<h3 class=\"wp-block-heading\">Inconv\u00e9nients<\/h3>\n\n\n<ul class=\"wp-block-list\"><li>Extr\u00eamement co\u00fbteux et gourmand en ressources \u2014 n\u00e9cessite un investissement d&rsquo;impl\u00e9mentation important.<\/li>\n\n<li>Valeur limit\u00e9e en dehors de l&rsquo;\u00e9cosyst\u00e8me Adobe ; ne convient pas aux budgets du march\u00e9 interm\u00e9diaire.<\/li>\n\n<li>D\u00e9lais d&rsquo;impl\u00e9mentation longs \u2014 g\u00e9n\u00e9ralement 6 \u00e0 12 mois avant que la valeur totale ne soit r\u00e9alis\u00e9e.<\/li><\/ul>\n\n\n<p><strong>En pratique :<\/strong> Une compagnie a\u00e9rienne mondiale rassemble les donn\u00e9es du programme de fid\u00e9lit\u00e9, le comportement de r\u00e9servation sur le site web, l&rsquo;historique des achats en vol et les interactions du service client dans un profil unique. Lorsqu&rsquo;un grand voyageur \u00e0 haute valeur visite la page d&rsquo;accueil, Adobe Target lit ce profil en quelques millisecondes et propose une exp\u00e9rience personnalis\u00e9e \u2014 image d&rsquo;accroche diff\u00e9rente, offre diff\u00e9rente \u2014 sans aucun travail de segmentation manuel.<\/p>\n\n<div class=\"wp-block-cloudtalk-note wp-block-cloudtalk-note\" aria-label=\"Note content\" role=\"note\"><div class=\"note-block\"><h3 class=\"note-block__title\" id=\"note-title-default\">Tarification<\/h3><div class=\"note-block__description\" aria-labelledby=\"note-title-default\"><p>Tarification personnalis\u00e9e bas\u00e9e sur le volume de profils. Trois \u00e9ditions : B2C, B2B et B2P. Pas de tarification publi\u00e9e \u2014 contactez adobe.com pour un devis.<\/p><\/div><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">7. Treasure Data \u2014 Meilleur CDP de donn\u00e9es d&rsquo;entreprise + composable<\/h2>\n\n<p>Treasure Data (faisant partie d&rsquo;Arm Holdings) est un CDP d&rsquo;entreprise pr\u00e9sent sur le march\u00e9 depuis 2011 \u2014 l&rsquo;un des plus anciens CDP pure-play disponibles. Il offre \u00e0 la fois un CDP traditionnel et une offre composable appel\u00e9e Composable Audience Studio, qui ex\u00e9cute des requ\u00eates f\u00e9d\u00e9r\u00e9es directement sur Snowflake, BigQuery et Databricks sans d\u00e9placer de donn\u00e9es.<\/p>\n\n<p>Son pedigree d&rsquo;entreprise et ses capacit\u00e9s approfondies en mati\u00e8re de confidentialit\u00e9\/conformit\u00e9 en font un choix courant pour les industries r\u00e9glement\u00e9es \u2014 services financiers, sant\u00e9 et entreprises mondiales avec des exigences strictes en mati\u00e8re de gouvernance des donn\u00e9es.<\/p>\n\n<h3 class=\"wp-block-heading\">Fonctionnalit\u00e9s cl\u00e9s<\/h3>\n\n\n<ul class=\"wp-block-list\"><li><strong>Composable Audience Studio :<\/strong> Requ\u00eates f\u00e9d\u00e9r\u00e9es sur Snowflake, BigQuery et Databricks \u2014 aucun d\u00e9placement de donn\u00e9es requis.<\/li>\n\n<li><strong>Programme Trade-Up :<\/strong> Passez \u00e0 Treasure Data et ne payez int\u00e9gralement qu&rsquo;apr\u00e8s la fin de votre contrat CDP existant.<\/li>\n\n<li><strong>Confidentialit\u00e9 et conformit\u00e9 :<\/strong> Outils natifs GDPR\/CCPA et gouvernance des donn\u00e9es con\u00e7us pour les industries r\u00e9glement\u00e9es.<\/li>\n\n<li><strong>Prise de d\u00e9cision par IA :<\/strong> Apprentissage automatique int\u00e9gr\u00e9 pour la notation pr\u00e9dictive, la prochaine meilleure action et la mod\u00e9lisation du d\u00e9sabonnement.<\/li><\/ul>\n\n\n<h3 class=\"wp-block-heading\">Avantages<\/h3>\n\n\n<ul class=\"wp-block-list\"><li>L&rsquo;un des CDP d&rsquo;entreprise les plus matures du march\u00e9 \u2014 plus d&rsquo;une d\u00e9cennie de d\u00e9veloppement.<\/li>\n\n<li>L&rsquo;architecture composable signifie que les donn\u00e9es sensibles ne quittent jamais votre entrep\u00f4t r\u00e9gi.<\/li>\n\n<li>Le programme Trade-Up r\u00e9duit consid\u00e9rablement les co\u00fbts de changement et les risques de transition.<\/li><\/ul>\n\n\n<h3 class=\"wp-block-heading\">Inconv\u00e9nients<\/h3>\n\n\n<ul class=\"wp-block-list\"><li>Gartner a r\u00e9trograd\u00e9 Treasure Data de Leader \u00e0 Challenger dans le Magic Quadrant 2026.<\/li>\n\n<li>L&rsquo;impl\u00e9mentation est longue et gourmande en ressources \u2014 ne convient pas aux \u00e9quipes rapides.<\/li>\n\n<li>Pas de tarification publi\u00e9e \u2014 n\u00e9cessite un processus de vente complet avant toute visibilit\u00e9 des co\u00fbts.<\/li><\/ul>\n\n\n<p><strong>En pratique :<\/strong> Une entreprise mondiale de services financiers utilise Composable Audience Studio de Treasure Data pour ex\u00e9cuter des requ\u00eates de r\u00e9solution d&rsquo;identit\u00e9 et de segmentation directement sur son entrep\u00f4t de donn\u00e9es Snowflake existant \u2014 sans copier les donn\u00e9es client sensibles hors de son environnement r\u00e9gi. La conformit\u00e9 valide ; l&rsquo;\u00e9quipe marketing obtient les segments unifi\u00e9s dont elle a besoin.<\/p>\n\n<div class=\"wp-block-cloudtalk-note wp-block-cloudtalk-note\" aria-label=\"Note content\" role=\"note\"><div class=\"note-block\"><h3 class=\"note-block__title\" id=\"note-title-default\">Tarification<\/h3><div class=\"note-block__description\" aria-labelledby=\"note-title-default\"><p>Tarification personnalis\u00e9e. Preuve de concept (POC) gratuite disponible avec vos propres donn\u00e9es. Pas de niveaux publi\u00e9s \u2014 contactez treasuredata.com pour un devis.<\/p><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-cta-proof\"><div class=\"cta-proof-block\"><div class=\"cta-proof-block__content\"><h2 class=\"cta-proof-block__headline\">Aucun CDP ne capture nativement les donn\u00e9es d&rsquo;appel. CloudTalk le fait \u2014 et les synchronise automatiquement avec votre pile.<\/h2><div class=\"cta-proof-block__button\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\" class=\"btn btn-secondary\">Commencer votre essai gratuit <svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n            <path d=\"M4.16666 10H15.8333M15.8333 10L10.8333 5M15.8333 10L10.8333 15\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n        <\/svg><\/a><\/div><\/div><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">8. BlueConic \u2014 Meilleur CDP ax\u00e9 sur la confidentialit\u00e9 pour les m\u00e9dias et l&rsquo;\u00e9dition<\/h2>\n\n<p>BlueConic est un CDP de donn\u00e9es qui met fortement l&rsquo;accent sur les donn\u00e9es de premi\u00e8re partie, la r\u00e9solution d&rsquo;identit\u00e9 ind\u00e9pendante des cookies et la conformit\u00e9 GDPR\/CCPA. Il est particuli\u00e8rement populaire dans les m\u00e9dias, l&rsquo;\u00e9dition et le commerce de d\u00e9tail \u2014 des industries o\u00f9 la compr\u00e9hension des membres individuels de l&rsquo;audience sans d\u00e9pendre des cookies tiers est essentielle.<\/p>\n\n<p>BlueConic construit des profils clients persistants et respectueux du consentement \u00e0 partir de donn\u00e9es propri\u00e9taires et rend ces profils disponibles en temps r\u00e9el aux syst\u00e8mes de marketing, de personnalisation et d&rsquo;analyse.<\/p>\n\n<h3 class=\"wp-block-heading\">Fonctionnalit\u00e9s cl\u00e9s<\/h3>\n\n\n<ul class=\"wp-block-list\"><li><strong>Identit\u00e9 ind\u00e9pendante des cookies :<\/strong> R\u00e9solution d&rsquo;identit\u00e9 bas\u00e9e sur le consentement qui fonctionne sans aucun cookie tiers.<\/li>\n\n<li><strong>Confidentialit\u00e9 d\u00e8s la conception :<\/strong> Gestion native du consentement et gouvernance des donn\u00e9es \u2014 pas une couche de conformit\u00e9 ajout\u00e9e.<\/li>\n\n<li><strong>Profils persistants :<\/strong> Profils clients qui survivent \u00e0 la suppression des cookies et aux restrictions de confidentialit\u00e9 des navigateurs.<\/li>\n\n<li><strong>Activation en temps r\u00e9el :<\/strong> Profils disponibles pour les outils de personnalisation et d&rsquo;analyse en temps r\u00e9el.<\/li><\/ul>\n\n\n<h3 class=\"wp-block-heading\">Avantages<\/h3>\n\n\n<ul class=\"wp-block-list\"><li>Architecture de confidentialit\u00e9 de premier ordre \u2014 con\u00e7ue sp\u00e9cifiquement pour le monde post-cookies tiers.<\/li>\n\n<li>La gestion du consentement est native, non ajout\u00e9e apr\u00e8s coup.<\/li>\n\n<li>Ant\u00e9c\u00e9dents solides dans les m\u00e9dias, l&rsquo;\u00e9dition et le commerce de d\u00e9tail avec des exigences strictes en mati\u00e8re de donn\u00e9es d&rsquo;audience.<\/li><\/ul>\n\n\n<h3 class=\"wp-block-heading\">Inconv\u00e9nients<\/h3>\n\n\n<ul class=\"wp-block-list\"><li>La tarification premium (100K\u20ac\u2013200K\u20ac\/an) la rend inaccessible \u00e0 la plupart des PME et entreprises de taille interm\u00e9diaire.<\/li>\n\n<li>Acteur de niche dans le Magic Quadrant de Gartner 2026 \u2014 reconnaissance limit\u00e9e des analystes.<\/li>\n\n<li>Cas d&rsquo;utilisation plus \u00e9troit que les CDP de campagne compl\u00e8tes \u2014 l&rsquo;activation n\u00e9cessite des outils en aval.<\/li><\/ul>\n\n\n<p><strong>En pratique :<\/strong> Un grand \u00e9diteur de m\u00e9dias utilise BlueConic pour cr\u00e9er des profils d&rsquo;abonn\u00e9s de premi\u00e8re partie \u00e0 partir des inscriptions aux newsletters, du comportement de lecture d&rsquo;articles et des \u00e9coutes de podcasts \u2014 le tout sans cookies tiers. Lorsqu&rsquo;un cookie de lecteur est bloqu\u00e9, le graphe d&rsquo;identit\u00e9 bas\u00e9 sur le consentement de BlueConic le reconna\u00eet toujours \u00e0 partir de sa session connect\u00e9e et maintient le profil intact.<\/p>\n\n<div class=\"wp-block-cloudtalk-note wp-block-cloudtalk-note\" aria-label=\"Note content\" role=\"note\"><div class=\"note-block\"><h3 class=\"note-block__title\" id=\"note-title-default\">Tarification<\/h3><div class=\"note-block__description\" aria-labelledby=\"note-title-default\"><p>Tarification personnalis\u00e9e. Les contrats d&rsquo;entreprise commencent g\u00e9n\u00e9ralement \u00e0 100 000\u20ac\u2013150 000\u20ac\/an. Aucun niveau tarifaire publi\u00e9 \u2014 contactez blueconic.com pour un devis.<\/p><\/div><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">9. Klaviyo \u2014 Meilleure CDP de campagne pour les PME d&rsquo;e-commerce<\/h2>\n\n<p>Klaviyo est la plateforme d&rsquo;automatisation du marketing dominante pour les PME d&rsquo;e-commerce, et ses capacit\u00e9s CDP int\u00e9gr\u00e9es en font une option attrayante pour les marques qui souhaitent une unification des donn\u00e9es sans outil s\u00e9par\u00e9. La plateforme de donn\u00e9es de <a href=\"https:\/\/www.cloudtalk.io\/fr\/klaviyo\/\">Klaviyo<\/a> unifie les profils clients de Shopify, WooCommerce, BigCommerce et des centaines d&rsquo;autres sources, et active ces donn\u00e9es nativement via l&rsquo;e-mail, les SMS et les notifications push.<\/p>\n\n<p>Contrairement \u00e0 la plupart des CDP qui n\u00e9cessitent des mois de mise en \u0153uvre, Klaviyo peut \u00eatre op\u00e9rationnel en quelques heures. Il stocke les donn\u00e9es clients ind\u00e9finiment sans frais suppl\u00e9mentaires.<\/p>\n\n<h3 class=\"wp-block-heading\">Fonctionnalit\u00e9s cl\u00e9s<\/h3>\n\n\n<ul class=\"wp-block-list\"><li><strong>Analyse pr\u00e9dictive :<\/strong> Calcule automatiquement la valeur vie client pr\u00e9vue, le risque d&rsquo;attrition et la prochaine date d&rsquo;achat pour chaque profil client.<\/li>\n\n<li><strong>Stockage de donn\u00e9es illimit\u00e9 :<\/strong> Donn\u00e9es clients stock\u00e9es sans expiration \u2014 contrairement aux plateformes qui purgent les profils inactifs apr\u00e8s 90 jours.<\/li>\n\n<li><strong>Activation native :<\/strong> E-mail, SMS et notifications push int\u00e9gr\u00e9s directement dans la plateforme \u2014 aucun outil s\u00e9par\u00e9 n&rsquo;est n\u00e9cessaire.<\/li>\n\n<li><strong>Int\u00e9grations e-commerce :<\/strong> Int\u00e9grations natives approfondies avec Shopify, WooCommerce, BigCommerce et des centaines d&rsquo;autres plateformes d&rsquo;e-commerce.<\/li><\/ul>\n\n\n<h3 class=\"wp-block-heading\">Avantages<\/h3>\n\n\n<ul class=\"wp-block-list\"><li>Mise en \u0153uvre la plus rapide de toutes les CDP de cette liste \u2014 en heures, pas en mois.<\/li>\n\n<li>CDP + e-mail + SMS dans une seule plateforme \u00e0 un prix accessible aux PME.<\/li>\n\n<li>Analyse pr\u00e9dictive int\u00e9gr\u00e9e sans configuration suppl\u00e9mentaire requise.<\/li><\/ul>\n\n\n<h3 class=\"wp-block-heading\">Inconv\u00e9nients<\/h3>\n\n\n<ul class=\"wp-block-list\"><li>La tarification augmente fortement avec la taille de la liste de contacts \u2014 peut devenir co\u00fbteuse \u00e0 partir de 50 000+ contacts.<\/li>\n\n<li>Non con\u00e7u pour les cas d&rsquo;utilisation B2B ou les environnements d&rsquo;entreprise multi-marques complexes.<\/li>\n\n<li>Les fonctionnalit\u00e9s CDP avanc\u00e9es (Klaviyo Advanced Data Platform) sont un module compl\u00e9mentaire payant distinct.<\/li><\/ul>\n\n\n<p><strong>En pratique :<\/strong> Une boutique Shopify avec 12 000 clients utilise Klaviyo pour d\u00e9clencher automatiquement un e-mail personnalis\u00e9 de panier abandonn\u00e9 30 minutes apr\u00e8s la fin d&rsquo;une session de navigation, suivi d&rsquo;un SMS 24 heures plus tard si le panier est toujours ouvert. Les deux messages font r\u00e9f\u00e9rence au produit exact que le client consultait, extrait en temps r\u00e9el de son profil unifi\u00e9.<\/p>\n\n<div class=\"wp-block-cloudtalk-note wp-block-cloudtalk-note\" aria-label=\"Note content\" role=\"note\"><div class=\"note-block\"><h3 class=\"note-block__title\" id=\"note-title-default\">Tarification<\/h3><div class=\"note-block__description\" aria-labelledby=\"note-title-default\"><p>Plan gratuit : jusqu&rsquo;\u00e0 250 contacts, 500 e-mails\/mois. Plan e-mail \u00e0 partir de 20\u20ac\/mois (500 contacts), \u00e9voluant jusqu&rsquo;\u00e0 150\u20ac\/mois pour 10 000 contacts. E-mail + SMS \u00e0 partir de 35\u20ac\/mois. Source : klaviyo.com\/pricing<\/p><\/div><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">10. Insider One \u2014 Meilleure CDP de campagne omnicanal pour les entreprises<\/h2>\n\n<p>Insider One est une CDP de campagne native de l&rsquo;IA et une plateforme d&rsquo;engagement client <a href=\"https:\/\/www.cloudtalk.io\/blog\/omnichannel-customer-service\/\">omnicanal<\/a> qui s&rsquo;est class\u00e9e n\u00b01 dans les rapports d&rsquo;\u00e9t\u00e9 2026 de G2 dans 11 cat\u00e9gories, y compris les CDP. Elle unifie les donn\u00e9es clients provenant de sources en ligne et hors ligne et les active nativement sur plus de 12 canaux, notamment l&rsquo;e-mail, les SMS, WhatsApp, les notifications push et la personnalisation sur site\/in-app.<\/p>\n\n<p>La force d&rsquo;Insider One r\u00e9side dans son \u00e9tendue \u2014 elle combine CDP, orchestration de parcours, personnalisation et optimisation bas\u00e9e sur l&rsquo;IA dans une seule plateforme, ce qui en fait une v\u00e9ritable alternative \u00e0 l&#8217;empilement de plusieurs solutions ponctuelles.<\/p>\n\n<h3 class=\"wp-block-heading\">Fonctionnalit\u00e9s cl\u00e9s<\/h3>\n\n\n<ul class=\"wp-block-list\"><li><strong>Plus de 12 canaux natifs :<\/strong> E-mail, SMS, WhatsApp, push web, in-app, sur site, et plus encore \u2014 tous activ\u00e9s \u00e0 partir du m\u00eame profil unifi\u00e9.<\/li>\n\n<li><strong>IA Insider One :<\/strong> IA g\u00e9n\u00e9rative, pr\u00e9dictive et agentique int\u00e9gr\u00e9e \u00e0 la plateforme pour l&rsquo;optimisation des parcours et la meilleure action suivante.<\/li>\n\n<li><strong>Profils clients unifi\u00e9s :<\/strong> Profils \u00e0 360 degr\u00e9s construits \u00e0 partir de sources de donn\u00e9es en ligne et hors ligne avec des mises \u00e0 jour en temps r\u00e9el.<\/li>\n\n<li><strong>Orchestration de parcours :<\/strong> Outil d&rsquo;architecte glisser-d\u00e9poser pour la cr\u00e9ation de parcours cross-canal avec s\u00e9lection de canaux optimis\u00e9e par l&rsquo;IA.<\/li><\/ul>\n\n\n<h3 class=\"wp-block-heading\">Avantages<\/h3>\n\n\n<ul class=\"wp-block-list\"><li>CDP class\u00e9e n\u00b01 par G2 pour l&rsquo;\u00e9t\u00e9 2026 \u2014 la plus forte reconnaissance par les pairs dans la cat\u00e9gorie.<\/li>\n\n<li>Leader du Magic Quadrant de Gartner 2026 pour les moteurs de personnalisation.<\/li>\n\n<li>D\u00e9lai de rentabilisation le plus rapide des CDP d&rsquo;entreprise \u2014 jusqu&rsquo;\u00e0 3x plus rapide que les concurrents selon les propres r\u00e9f\u00e9rences d&rsquo;Insider One.<\/li><\/ul>\n\n\n<h3 class=\"wp-block-heading\">Inconv\u00e9nients<\/h3>\n\n\n<ul class=\"wp-block-list\"><li>Tarification personnalis\u00e9e sans niveaux publi\u00e9s \u2014 n\u00e9cessite un processus de vente complet avant d&rsquo;avoir une visibilit\u00e9 sur les co\u00fbts.<\/li>\n\n<li>Cible principalement les grandes entreprises et le march\u00e9 interm\u00e9diaire ; excessif et trop cher pour les petites entreprises.<\/li>\n\n<li>L&rsquo;\u00e9tendue des fonctionnalit\u00e9s peut submerger les petites \u00e9quipes \u2014 la pleine valeur n\u00e9cessite des ressources de mise en \u0153uvre d\u00e9di\u00e9es.<\/li><\/ul>\n\n\n<p><strong>En pratique :<\/strong> Un op\u00e9rateur de t\u00e9l\u00e9communications mondial utilise Insider One pour unifier le comportement d&rsquo;application, les donn\u00e9es d&rsquo;interaction du centre d&rsquo;appels et l&rsquo;historique de facturation dans un profil client unique, puis lance une campagne de r\u00e9tention coordonn\u00e9e \u2014 une notification push in-app, un message WhatsApp et une banni\u00e8re web personnalis\u00e9e \u2014 le tout dans la m\u00eame fen\u00eatre de 24 heures lorsque le risque d&rsquo;attrition d\u00e9passe un seuil.<\/p>\n\n<div class=\"wp-block-cloudtalk-note wp-block-cloudtalk-note\" aria-label=\"Note content\" role=\"note\"><div class=\"note-block\"><h3 class=\"note-block__title\" id=\"note-title-default\">Tarification<\/h3><div class=\"note-block__description\" aria-labelledby=\"note-title-default\"><p>Tarification personnalis\u00e9e \u2014 contactez insiderone.com pour une d\u00e9mo et un devis. Aucun niveau tarifaire publi\u00e9 n&rsquo;est disponible.<\/p><\/div><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">11. ActionIQ (Uniphore) \u2014 Meilleure CDP composable pour les entreprises natives d&rsquo;entrep\u00f4t de donn\u00e9es<\/h2>\n\n<p>ActionIQ a \u00e9t\u00e9 acquise par Uniphore en 2024 et est maintenant positionn\u00e9e comme une offre CDP composable au sein de la plateforme d&rsquo;intelligence client d&rsquo;Uniphore. Elle prend en charge le d\u00e9ploiement CDP natif d&rsquo;entrep\u00f4t de donn\u00e9es \u2014 activant les donn\u00e9es clients directement depuis Snowflake, Databricks ou BigQuery sans copier les donn\u00e9es dans un r\u00e9f\u00e9rentiel CDP s\u00e9par\u00e9.<\/p>\n\n<p>ActionIQ a \u00e9t\u00e9 retir\u00e9e du Magic Quadrant de Gartner 2026 pour les CDP, mais reste une option d&rsquo;entreprise solide pour les organisations avec des investissements matures en entrep\u00f4ts de donn\u00e9es et des \u00e9quipes d&rsquo;ing\u00e9nierie de donn\u00e9es internes.<\/p>\n\n<h3 class=\"wp-block-heading\">Fonctionnalit\u00e9s cl\u00e9s<\/h3>\n\n\n<ul class=\"wp-block-list\"><li><strong>D\u00e9ploiement natif d&rsquo;entrep\u00f4t de donn\u00e9es :<\/strong> La logique CDP s&rsquo;ex\u00e9cute directement sur Snowflake, Databricks ou BigQuery \u2014 pas de d\u00e9placement ou de duplication de donn\u00e9es.<\/li>\n\n<li><strong>Architecture hybride :<\/strong> Prend en charge \u00e0 la fois l&rsquo;activation native d&rsquo;entrep\u00f4t de donn\u00e9es et la gestion de profils CDP traditionnelle sur la m\u00eame plateforme.<\/li>\n\n<li><strong>Constructeur d&rsquo;audience d&rsquo;entreprise :<\/strong> Cr\u00e9ez des audiences complexes et gouvern\u00e9es \u00e0 partir des donn\u00e9es d&rsquo;entrep\u00f4t avec des outils conviviaux pour les marketeurs.<\/li>\n\n<li><strong>Int\u00e9gration Uniphore :<\/strong> Fait d\u00e9sormais partie de la plateforme d&rsquo;intelligence client plus large d&rsquo;Uniphore \u2014 l&rsquo;analyse de conversation IA est incluse.<\/li><\/ul>\n\n\n<h3 class=\"wp-block-heading\">Avantages<\/h3>\n\n\n<ul class=\"wp-block-list\"><li>V\u00e9ritable architecture native d&rsquo;entrep\u00f4t de donn\u00e9es \u2014 les donn\u00e9es ne quittent jamais votre environnement gouvern\u00e9.<\/li>\n\n<li>Le mod\u00e8le hybride signifie que vous pouvez commencer par l&rsquo;approche native d&rsquo;entrep\u00f4t de donn\u00e9es et ajouter des capacit\u00e9s CDP traditionnelles ult\u00e9rieurement.<\/li>\n\n<li>Comprend d\u00e9sormais l&rsquo;analyse de conversation IA d&rsquo;Uniphore dans le cadre de la plateforme plus large.<\/li><\/ul>\n\n\n<h3 class=\"wp-block-heading\">Inconv\u00e9nients<\/h3>\n\n\n<ul class=\"wp-block-list\"><li>Retir\u00e9e du Magic Quadrant de Gartner 2026 pour les CDP \u2014 reconnaissance des analystes r\u00e9duite.<\/li>\n\n<li>Pas un produit autonome \u2014 maintenant int\u00e9gr\u00e9 dans la plateforme d&rsquo;Uniphore, ce qui peut ne pas convenir \u00e0 tous les acheteurs.<\/li>\n\n<li>N\u00e9cessite des ressources techniques importantes pour la mise en \u0153uvre et la maintenance \u2014 pas pour les \u00e9quipes sans ing\u00e9nieurs de donn\u00e9es.<\/li><\/ul>\n\n\n<p><strong>En pratique :<\/strong> Une entreprise de logiciels B2B utilise ActionIQ pour cr\u00e9er des audiences marketing directement \u00e0 partir de son entrep\u00f4t de donn\u00e9es Snowflake \u2014 en interrogeant les donn\u00e9es d&rsquo;utilisation des produits, l&rsquo;historique CRM et les enregistrements de tickets de support sans copier quoi que ce soit dans une CDP s\u00e9par\u00e9e. Leur \u00e9quipe d&rsquo;ing\u00e9nierie des donn\u00e9es garde le contr\u00f4le ; leur \u00e9quipe marketing obtient les segments bas\u00e9s sur les comptes dont elle a besoin.<\/p>\n\n<div class=\"wp-block-cloudtalk-note wp-block-cloudtalk-note\" aria-label=\"Note content\" role=\"note\"><div class=\"note-block\"><h3 class=\"note-block__title\" id=\"note-title-default\">Tarification<\/h3><div class=\"note-block__description\" aria-labelledby=\"note-title-default\"><p>Tarification personnalis\u00e9e \u2014 contactez uniphore.com pour un devis. Aucun niveau tarifaire publi\u00e9 n&rsquo;est disponible.<\/p><\/div><\/div><\/div>\n\n<h2 class=\"wp-block-heading\" id=\"missing\">La source de donn\u00e9es manquante dans la plupart des stacks CDP<\/h2>\n\n<p>La plupart des organisations qui construisent une stack CDP se concentrent sur les sources de donn\u00e9es \u00e9videntes : \u00e9v\u00e9nements de site web, comportement des applications mobiles, engagement par e-mail, clics publicitaires, enregistrements CRM. Celles-ci sont bien couvertes par toutes les plateformes de cette liste.<\/p>\n\n<p>Mais les appels t\u00e9l\u00e9phoniques sont diff\u00e9rents. Ils sont longs, non structur\u00e9s, riches en signaux d&rsquo;intention \u2014 et presque universellement absents des profils clients CDP. Un client qui appelle votre ligne d&rsquo;assistance trois fois en une semaine vous dit quelque chose de crucial sur son exp\u00e9rience. Un prospect qui vient d&rsquo;avoir un appel de d\u00e9couverte de 45 minutes est tr\u00e8s diff\u00e9rent de celui qui a eu un appel de 4 minutes qui s&rsquo;est termin\u00e9 t\u00f4t.<\/p>\n\n<p>CloudTalk comble cette lacune en poussant les donn\u00e9es d&rsquo;appel structur\u00e9es \u2014 r\u00e9sultats, dur\u00e9es, transcriptions, r\u00e9sum\u00e9s IA, sentiment et sujets \u2014 dans votre CRM en temps r\u00e9el, d&rsquo;o\u00f9 elles se dirigent automatiquement vers votre CDP. Associez n&rsquo;importe laquelle des plateformes ci-dessus \u00e0 CloudTalk et vous disposerez d&rsquo;une stack de donn\u00e9es client compl\u00e8te, incluant le t\u00e9l\u00e9phone.<\/p>\n\n<p>D\u00e9couvrez comment CloudTalk s&rsquo;int\u00e8gre \u00e0 votre CRM et \u00e0 votre stack CDP \u2014 visitez notre guide sur l&rsquo;<a href=\"https:\/\/www.cloudtalk.io\/blog\/call-center-analytics-guide\/\">analyse des centres d&rsquo;appels<\/a> ou explorez la biblioth\u00e8que compl\u00e8te d&rsquo;int\u00e9grations ci-dessus.<\/p>\n\n<div class=\"wp-block-cloudtalk-recommended-articles wp-block-cloudtalk-recommended-articles\" aria-label=\"Recommended articles section\" role=\"region\"><div class=\"recommended-articles-block\"><h3 class=\"recommended-articles-block__title\" id=\"recommended-articles-title-default\">Recommended articles<\/h3><ul class=\"recommended-articles-block__list\" role=\"list\"><li class=\"recommended-articles-block__item\">\n                            <div class=\"recommended-articles-block__link-wrapper\">\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M6 12L10 8L6 4\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n                                <span class=\"recommended-articles-block__link-text\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/6-analyses-de-centre-dappels-garanties-pour-aider-a-ameliorer-les-resultats-dentreprise\/\">6 analyses de centre d&rsquo;appels qui am\u00e9lioreront les r\u00e9sultats commerciaux<\/a><\/span>\n                            <\/div>\n                        <\/li><li class=\"recommended-articles-block__item\">\n                            <div class=\"recommended-articles-block__link-wrapper\">\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M6 12L10 8L6 4\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n                                <span class=\"recommended-articles-block__link-text\"><a href=\"https:\/\/www.cloudtalk.io\/blog\/the-best-tools-for-sales-customer-support-teams\/\">Les meilleurs outils pour les \u00e9quipes de vente et de support client<\/a><\/span>\n                            <\/div>\n                        <\/li><li class=\"recommended-articles-block__item\">\n                            <div class=\"recommended-articles-block__link-wrapper\">\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M6 12L10 8L6 4\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n                                <span class=\"recommended-articles-block__link-text\"><a href=\"https:\/\/www.cloudtalk.io\/blog\/3-types-of-crm-systems-which-one-is-the-right-for-you\/\">3 types de syst\u00e8mes CRM : Lequel vous convient le mieux ?<\/a><\/span>\n                            <\/div>\n                        <\/li><li class=\"recommended-articles-block__item\">\n                            <div class=\"recommended-articles-block__link-wrapper\">\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M6 12L10 8L6 4\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n                                <span class=\"recommended-articles-block__link-text\"><a href=\"https:\/\/www.cloudtalk.io\/blog\/customer-engagement-platforms\/\">Comparatif des meilleures plateformes d&rsquo;engagement client<\/a><\/span>\n                            <\/div>\n                        <\/li><\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-faq wp-block-cloudtalk-faq--blue wp-block-cloudtalk-faq-v2\" data-display-mode=\"section\"><div class=\"faq-block\"><div class=\"faq-block__header\"><h2 class=\"faq-block__title\">Questions fr\u00e9quemment pos\u00e9es<\/h2><\/div><div class=\"faq-block__items\"><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-35\"><h3 class=\"faq-item__question-text\">Qu&rsquo;est-ce qu&rsquo;une plateforme de donn\u00e9es client (CDP) ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-35\"><div class=\"faq-item__answer\"><p>Une <a href=\"https:\/\/www.cloudtalk.io\/fr\/la-carte-client-en-temps-reel-est-un-excellent-outil-pour-le-service-client\/\">plateforme de donn\u00e9es client<\/a> (CDP) est un logiciel qui collecte les donn\u00e9es clients de multiples sources \u2014 sites web, applications, <a href=\"https:\/\/www.cloudtalk.io\/fr\/integrations\/\">syst\u00e8mes CRM<\/a>, plateformes d&rsquo;e-mail, et plus encore \u2014 et les unifie en des profils clients individuels et persistants auxquels d&rsquo;autres outils peuvent acc\u00e9der et agir. Contrairement \u00e0 un CRM (qui stocke des donn\u00e9es saisies manuellement) ou \u00e0 un DMP (qui fonctionne avec des donn\u00e9es d&rsquo;audience anonymes et \u00e9ph\u00e9m\u00e8res), une CDP est construite autour de donn\u00e9es clients identifi\u00e9es de premi\u00e8re partie qui sont continuellement mises \u00e0 jour en temps r\u00e9el.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-36\"><h3 class=\"faq-item__question-text\">Quelle est la diff\u00e9rence entre une CDP et un CRM ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-36\"><div class=\"faq-item__answer\"><p>Un CRM stocke les donn\u00e9es que votre \u00e9quipe saisit manuellement sur les clients. Une CDP collecte automatiquement les donn\u00e9es comportementales sur chaque canal et les unifie en un profil client unique. Un CRM g\u00e8re les relations ; une CDP construit une image comportementale compl\u00e8te. La plupart des organisations utilisent les deux \u2014 le <a href=\"https:\/\/www.cloudtalk.io\/blog\/best-crm-tools\/\">CRM<\/a> comme syst\u00e8me d&rsquo;enregistrement, et la CDP comme couche d&rsquo;intelligence qui l&rsquo;enrichit.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-37\"><h3 class=\"faq-item__question-text\">Quelle est la diff\u00e9rence entre une CDP et un DMP ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-37\"><div class=\"faq-item__answer\"><p>Un DMP fonctionne principalement avec des donn\u00e9es d&rsquo;audience anonymes et tierces qui expirent apr\u00e8s 90 jours, utilis\u00e9es principalement pour le ciblage publicitaire programmatique. Sur la question CDP vs DMP, la distinction cl\u00e9 est la persistance et le type de donn\u00e9es \u2014 une CDP utilise des donn\u00e9es clients identifi\u00e9es de premi\u00e8re partie qui persistent ind\u00e9finiment et prennent en charge la personnalisation, l&rsquo;analyse et le marketing sur tous les canaux. Avec le d\u00e9clin des cookies tiers, les DMP sont devenues moins pertinentes tandis que les CDP ont gagn\u00e9 en importance.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-38\"><h3 class=\"faq-item__question-text\">Combien co\u00fbte une plateforme de donn\u00e9es client ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-38\"><div class=\"faq-item__answer\"><p>La tarification varie consid\u00e9rablement. Du c\u00f4t\u00e9 accessible, Klaviyo propose un plan gratuit et des niveaux payants \u00e0 partir de 20\u20ac\/mois. Twilio Segment propose un niveau gratuit et des plans d&rsquo;\u00e9quipe \u00e0 partir de 120\u20ac\/mois. Du c\u00f4t\u00e9 entreprise, des plateformes comme Bloomreach, Treasure Data et BlueConic utilisent une tarification personnalis\u00e9e \u2014 les contrats d&rsquo;entreprise typiques vont de 30 000\u20ac \u00e0 plus de 200 000\u20ac\/an. Adobe Real-Time CDP et Salesforce Data Cloud sont tarif\u00e9s en fonction du volume de profils et des cr\u00e9dits consomm\u00e9s.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-39\"><h3 class=\"faq-item__question-text\">Ai-je besoin d&rsquo;une CDP si j&rsquo;ai d\u00e9j\u00e0 un CRM ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-39\"><div class=\"faq-item__answer\"><p>Oui, dans la plupart des cas. Un CRM couvre les donn\u00e9es que votre \u00e9quipe saisit manuellement. Une CDP couvre les donn\u00e9es comportementales que vos clients g\u00e9n\u00e8rent automatiquement \u2014 chaque visite de site web, clic d&rsquo;e-mail, \u00e9v\u00e9nement d&rsquo;application et appel t\u00e9l\u00e9phonique. La CDP enrichit vos profils CRM avec un contexte comportemental que votre \u00e9quipe n&rsquo;aurait jamais le temps de saisir manuellement. La plupart des organisations utilisent les deux, la CDP alimentant le CRM avec des donn\u00e9es enrichies.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-40\"><h3 class=\"faq-item__question-text\">Comment CloudTalk s&rsquo;int\u00e8gre-t-il dans une stack CDP ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-40\"><div class=\"faq-item__answer\"><p>CloudTalk est un <a href=\"https:\/\/www.cloudtalk.io\/fr\/pbx-systeme-telephonique-dentreprise-base-sur-la-voip\/\">syst\u00e8me t\u00e9l\u00e9phonique professionnel<\/a> et une plateforme de centre d&rsquo;appels qui capture les donn\u00e9es d&rsquo;appel \u2014 r\u00e9sultats, dur\u00e9es, <a href=\"https:\/\/www.cloudtalk.io\/fr\/outils-de-centre-dappels\/transcription-des-appels\/\">transcriptions IA<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/fr\/balises-de-resume-d-appel-automatique\/\">r\u00e9sum\u00e9s<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/fr\/analyse-des-sentiments\/\">scores de sentiment<\/a> et sujets \u2014 et synchronise ces donn\u00e9es dans votre CRM en temps r\u00e9el. \u00c9tant donn\u00e9 que la plupart des CDP lisent \u00e0 partir de votre CRM pour construire des profils unifi\u00e9s, les donn\u00e9es d&rsquo;appel de CloudTalk s&rsquo;int\u00e8grent automatiquement \u00e0 vos profils clients CDP \u2014 compl\u00e9tant ainsi l&rsquo;image avec les donn\u00e9es du canal t\u00e9l\u00e9phonique que la plupart des CDP ne traitent pas actuellement.<\/p><\/div><\/div><\/div><\/div><div class=\"faq-block__cta\"><div class=\"faq-block__cta-image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/Avatar-group-4.png\" alt=\"\" \/><\/div><div class=\"faq-block__cta-content\"><h3 class=\"faq-block__cta-title\">Vous avez encore des questions ?<\/h3><p class=\"faq-block__cta-description\">Vous ne trouvez pas la r\u00e9ponse \u00e0 votre question ? N&rsquo;h\u00e9sitez pas \u00e0 contacter notre \u00e9quipe sympathique via le chat.<\/p><div class=\"faq-block__cta-button\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" class=\"btn btn-secondary\">Nous contacter<\/a><\/div><\/div><\/div><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">Sources<\/h2>\n\n\n<ul class=\"wp-block-list\"><li>Gartner. Magic Quadrant for Customer Data Platforms 2026. Gartner, 2026.<\/li>\n\n<li>G2. Best Customer Data Platforms (CDP) Summer 2026 Report. G2, 2026.<\/li>\n\n<li>Twilio Segment. <a href=\"https:\/\/segment.com\/pricing\/connections\/\" rel=\"nofollow noopener\" target=\"_blank\">Tarification des connexions<\/a>. segment.com, consult\u00e9 en juin 2026.<\/li>\n\n<li>Salesforce. <a href=\"https:\/\/www.salesforce.com\/blog\/data-cloud-pricing-updates\/\" rel=\"nofollow noopener\" target=\"_blank\">Nouvelle tarification pour Salesforce Data Cloud<\/a>. salesforce.com, septembre 2025.<\/li>\n\n<li>Klaviyo. <a href=\"https:\/\/www.klaviyo.com\/pricing\" rel=\"nofollow noopener\" target=\"_blank\">Tarification<\/a>. klaviyo.com, consult\u00e9 en juin 2026.<\/li><\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Les meilleures plateformes de donn\u00e9es client (CDP) unifient les donn\u00e9es de chaque source que votre \u00e9quipe touche \u2014 CRM, analyses, e-commerce, support client \u2014 et les transforment en informations en temps r\u00e9el sur lesquelles les agents peuvent agir. Pour les \u00e9quipes de centre d&rsquo;appels, la bonne CDP va plus loin : en automatisant la gestion des appels, en affichant le contexte client avant le premier mot, et en fournissant aux managers les analyses dont ils ont besoin pour coacher et \u00e9voluer.<\/p>\n","protected":false},"author":174,"featured_media":213185,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[85],"tags":[],"class_list":["post-334267","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-integration"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/posts\/334267","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/users\/174"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/comments?post=334267"}],"version-history":[{"count":0,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/posts\/334267\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/media\/213185"}],"wp:attachment":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/media?parent=334267"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/categories?post=334267"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/tags?post=334267"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}},{"id":334217,"date":"2026-06-22T12:54:48","date_gmt":"2026-06-22T10:54:48","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/?p=334217"},"modified":"2026-06-22T12:54:51","modified_gmt":"2026-06-22T10:54:51","slug":"les-utilisateurs-ont-classe-cloudtalk-meilleur-systeme-telephonique-ia-pour-entreprises-trustpilot","status":"publish","type":"post","link":"https:\/\/www.cloudtalk.io\/fr\/blog\/les-utilisateurs-ont-classe-cloudtalk-meilleur-systeme-telephonique-ia-pour-entreprises-trustpilot\/","title":{"rendered":"Les utilisateurs ont class\u00e9 CloudTalk n\u00b01 des syst\u00e8mes t\u00e9l\u00e9phoniques IA | Trustpilot 2026"},"content":{"rendered":"<h1 class=\"wp-block-heading has-black-color has-text-color\">Les utilisateurs ont class\u00e9 CloudTalk meilleur syst\u00e8me t\u00e9l\u00e9phonique professionnel IA sur Trustpilot pour 2026<\/h1>\n\n<p>Les utilisateurs de Trustpilot ont parl\u00e9 : ils ont d\u00e9sign\u00e9 CloudTalk comme le <strong>meilleur syst\u00e8me t\u00e9l\u00e9phonique professionnel bas\u00e9 sur l\u2019IA<\/strong> de 2026.<\/p>\n\n<p>Non pas bas\u00e9 sur les affirmations des fournisseurs, ni sur les rapports d\u2019analystes. Bas\u00e9 sur <a href=\"https:\/\/www.trustpilot.com\/review\/cloudtalk.io?target=blank&#038;rel=nofollow\" target=\"_blank\" rel=\"noopener\">plus de 686 avis d\u2019utilisateurs v\u00e9rifi\u00e9s<\/a> provenant de v\u00e9ritables \u00e9quipes de vente et de support qui utilisent CloudTalk chaque jour.<\/p>\n\n<p>Ci-dessous, nous expliquons comment nous avons \u00e9tabli ce classement, les principales tendances qui se sont d\u00e9gag\u00e9es, et ce que les utilisateurs v\u00e9rifi\u00e9s pensent de l\u2019utilisation des fonctionnalit\u00e9s d\u2019IA de CloudTalk dans la vie r\u00e9elle.<\/p>\n\n\n<div class=\"wp-block-cloudtalk-summary\"><div class=\"summary-block summary-block--sm\"><p><strong>R\u00e9sum\u00e9 : pourquoi les utilisateurs de Trustpilot classent CloudTalk comme le meilleur syst\u00e8me t\u00e9l\u00e9phonique IA en 2026<\/strong><\/p>\n\n<p>Bas\u00e9 sur les avis v\u00e9rifi\u00e9s de Trustpilot, CloudTalk est le <a href=\"https:\/\/www.cloudtalk.io\/blog\/best-ai-phone-system-for-businesses\/\">meilleur syst\u00e8me t\u00e9l\u00e9phonique IA pour les entreprises<\/a>, offrant une automatisation que les \u00e9quipes utilisent r\u00e9ellement sans complexit\u00e9 technique. Les \u00e9valuateurs soulignent constamment quatre forces principales :<\/p>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Gain de temps apr\u00e8s chaque appel<\/strong> : les utilisateurs mentionnent constamment les <a href=\"https:\/\/www.cloudtalk.io\/fr\/notes-intelligentes-ia\/\">notes g\u00e9n\u00e9r\u00e9es par l\u2019IA<\/a>, les transcriptions et les r\u00e9sum\u00e9s qui \u00e9liminent la prise de notes manuelle et acc\u00e9l\u00e8rent les suivis.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>S\u2019int\u00e8gre aux workflows CRM existants<\/strong> : les avis soulignent les int\u00e9grations avec des outils comme <a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-dun-centre-dappel-pour-hubspot\/\">HubSpot<\/a>, Salesforce et Fin, o\u00f9 les notes et r\u00e9sum\u00e9s de l\u2019IA se synchronisent automatiquement avec les syst\u00e8mes existants.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Am\u00e9liore la productivit\u00e9 quotidienne<\/strong> : les utilisateurs d\u00e9crivent souvent des workflows plus rapides, moins de t\u00e2ches r\u00e9p\u00e9titives et une gestion des appels plus fluide gr\u00e2ce aux fonctionnalit\u00e9s d\u2019IA et d\u2019automatisation.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>IA utile, pas gadget<\/strong> : les \u00e9valuateurs se concentrent sur des fonctionnalit\u00e9s pratiques comme les <a href=\"https:\/\/www.cloudtalk.io\/fr\/balises-de-resume-d-appel-automatique\/\">r\u00e9sum\u00e9s d\u2019appels<\/a>, les transcriptions et les enregistrements, plut\u00f4t que sur des capacit\u00e9s d\u2019IA abstraites ou exp\u00e9rimentales.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<p>Ces sujets proviennent d\u2019\u00e9valuateurs v\u00e9rifi\u00e9s de Trustpilot et refl\u00e8tent une utilisation quotidienne r\u00e9elle par des \u00e9quipes de vente, de support, de recrutement et des PME de toutes tailles.<\/p><\/div><\/div>\n\n\n<h2 class=\"wp-block-heading\">Comment nous avons identifi\u00e9 le syst\u00e8me t\u00e9l\u00e9phonique professionnel bas\u00e9 sur l\u2019IA le mieux not\u00e9 sur Trustpilot<\/h2>\n\n<p>Ce classement est bas\u00e9 sur des donn\u00e9es d\u2019utilisateurs r\u00e9els, et non sur ce que dit le mat\u00e9riel marketing d\u2019un fournisseur.<\/p>\n\n<p>Voici comment nous avons proc\u00e9d\u00e9 :<\/p>\n\n\n<ul class=\"wp-block-list\"><li><strong>Volume d\u2019avis :<\/strong> nous avons analys\u00e9 les 686 avis CloudTalk actuellement publi\u00e9s sur Trustpilot.<\/li>\n\n<li><strong>Note globale :<\/strong> CloudTalk affiche une note de 4,1 \u00e9toiles sur Trustpilot, parmi les plus \u00e9lev\u00e9es de tous les <a href=\"https:\/\/www.cloudtalk.io\/fr\/conversation-intelligente-alimentee-par-lia\/\">meilleurs logiciels d\u2019appel IA<\/a> sur la plateforme. (Aircall est \u00e0 2,9, RingCentral \u00e0 1,8\u2026 nous ne disons rien, nous laissons juste ces chiffres ici.)<\/li>\n\n<li><strong>Actualit\u00e9 et coh\u00e9rence des avis :<\/strong> nous avons examin\u00e9 les avis de 2025 \u00e0 juin 2026 pour nous assurer que les commentaires positifs sur l\u2019IA n\u2019\u00e9taient pas une tendance passag\u00e8re, mais quelque chose que les utilisateurs ont constamment mentionn\u00e9 au fil du temps.<\/li>\n\n<li><strong>Approche de cat\u00e9gorisation :<\/strong> nous avons tri\u00e9 manuellement les avis en cinq th\u00e8mes communs (agents vocaux, r\u00e9ceptionnistes IA, notes et r\u00e9sum\u00e9s d\u2019appels automatiques, workflows de vente bas\u00e9s sur l\u2019IA et int\u00e9grations CRM) pour voir quelles fonctionnalit\u00e9s les utilisateurs mentionnaient le plus.<\/li>\n\n<li><strong>Remarque de v\u00e9rification :<\/strong> chaque avis provient d\u2019un utilisateur Trustpilot v\u00e9rifi\u00e9. En d\u2019autres termes, ces informations refl\u00e8tent la fa\u00e7on dont les gens utilisent r\u00e9ellement ces fonctionnalit\u00e9s d\u2019IA au quotidien, et non des affirmations marketing ou des fonctionnalit\u00e9s qui n\u2019ont l\u2019air bonnes que sur le papier.<\/li><\/ul>\n\n\n<h2 class=\"wp-block-heading\">Les \u00e9valuateurs de Trustpilot ont reconnu CloudTalk comme un syst\u00e8me t\u00e9l\u00e9phonique professionnel bas\u00e9 sur l\u2019IA de premier ordre en 2026 \u2013 Voici pourquoi<\/h2>\n\n<p>CloudTalk a obtenu cette reconnaissance de la mani\u00e8re la plus significative : gr\u00e2ce aux avis v\u00e9rifi\u00e9s de Trustpilot, \u00e9mis par des personnes qui l\u2019utilisent chaque jour.<\/p>\n\n<p>Il ne s\u2019agit pas d\u2019un titre auto-attribu\u00e9 ou d\u2019un classement sponsoris\u00e9. <strong>C\u2019est bas\u00e9 sur les retours d\u2019\u00e9quipes de vente, de support et d\u2019op\u00e9rations qui comptent sur CloudTalk dans leur travail quotidien<\/strong>.<\/p>\n\n<p>En examinant les avis li\u00e9s \u00e0 l\u2019IA, cinq points forts sont revenus \u00e0 maintes reprises. Ci-dessous, vous trouverez chacun d\u2019eux, accompagn\u00e9s d\u2019avis v\u00e9rifi\u00e9s de Trustpilot, afin que vous puissiez voir ce que les utilisateurs disent avec leurs propres mots.<\/p>\n\n<h2 class=\"wp-block-heading\">R\u00e9sum\u00e9s d\u2019appels et notes IA qui \u00e9liminent le travail manuel<\/h2>\n\n<p>La tendance la plus claire dans les avis li\u00e9s \u00e0 l\u2019IA est le temps que CloudTalk fait gagner apr\u00e8s chaque conversation. Les utilisateurs mentionnent \u00e0 plusieurs reprises les notes d\u2019appels, les transcriptions et les r\u00e9sum\u00e9s g\u00e9n\u00e9r\u00e9s par l\u2019IA comme des fonctionnalit\u00e9s qui \u00e9liminent la n\u00e9cessit\u00e9 de prendre des notes manuellement et acc\u00e9l\u00e8rent les t\u00e2ches de suivi.<\/p>\n\n<p>Les \u00e9valuateurs d\u00e9crivent ces fonctionnalit\u00e9s comme pratiques plut\u00f4t qu\u2019ostentatoires, aidant les \u00e9quipes \u00e0 passer moins de temps sur les t\u00e2ches administratives et plus de temps \u00e0 parler aux clients.<\/p>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/cloudtalk-review-trustpilot.png\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis Trustpilot de CloudTalk<\/div><a href=\"https:\/\/www.trustpilot.com\/reviews\/6a14daa03f79945d32ff9fc0?target=blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Lire l\u2019avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<p><a href=\"https:\/\/www.trustpilot.com\/reviews\/6a14daa03f79945d32ff9fc0?target=blank&#038;rel=nofollow\" target=\"_blank\" rel=\"noopener\">Lire l\u2019avis complet<\/a><\/p>\n\n<h2 class=\"wp-block-heading\">Une IA qui s\u2019int\u00e8gre naturellement aux workflows CRM existants<\/h2>\n\n<p>Un autre th\u00e8me r\u00e9current est l\u2019int\u00e9gration r\u00e9ussie de l\u2019IA de CloudTalk avec les outils que les \u00e9quipes utilisent d\u00e9j\u00e0. Les utilisateurs mentionnent fr\u00e9quemment les int\u00e9grations CRM avec des plateformes comme HubSpot, <a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-de-votre-systeme-telephonique-dans-salesforce\/\">Salesforce<\/a> et Fin, soulignant comment les notes et les r\u00e9sum\u00e9s bas\u00e9s sur l\u2019IA s\u2019int\u00e8grent automatiquement \u00e0 leurs workflows existants.<\/p>\n\n<p>Plut\u00f4t que de cr\u00e9er un autre outil \u00e0 g\u00e9rer, les \u00e9valuateurs d\u00e9crivent l\u2019IA de CloudTalk comme une extension des syst\u00e8mes sur lesquels ils comptent d\u00e9j\u00e0 chaque jour.<\/p>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/cloudtalk-review-trustpilot1.png\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis Trustpilot de CloudTalk<\/div><a href=\"https:\/\/www.trustpilot.com\/reviews\/6888b5390070a920dcec0c7b?target=blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Lire l\u2019avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">Des fonctionnalit\u00e9s de productivit\u00e9 qui aident les \u00e9quipes \u00e0 avancer plus vite<\/h2>\n\n<p>De nombreux \u00e9valuateurs affirment que CloudTalk facilite et acc\u00e9l\u00e8re leur travail. Les r\u00e9sum\u00e9s assist\u00e9s par l\u2019IA, les capacit\u00e9s d\u2019appel rapide, les outils de campagne et les fonctionnalit\u00e9s d\u2019automatisation sont constamment li\u00e9s \u00e0 une efficacit\u00e9 accrue et \u00e0 moins de travail r\u00e9p\u00e9titif. Les utilisateurs comptent \u00e9galement sur notre agent d\u2019appel IA et notre routage d\u2019appels IA avanc\u00e9 pour rationaliser leurs op\u00e9rations.<\/p>\n\n<p>Pour les \u00e9quipes de vente et de support g\u00e9rant de grands volumes d\u2019appels, les utilisateurs d\u00e9crivent ces gains de productivit\u00e9 comme l\u2019un des plus grands avantages de la plateforme.<\/p>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/cloudtalk-review-trustpilot2.png\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis Trustpilot de CloudTalk<\/div><a href=\"https:\/\/www.trustpilot.com\/reviews\/6a3118cafc4da925f510d5cf?rel=nofollow&#038;target=blank\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Lire l\u2019avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-cta wp-block-cloudtalk-cta--white wp-block-cloudtalk-cta\"><div class=\"cta-block\"><div class=\"cta-block__content\"><h2 class=\"cta-block__headline\">Ne vous contentez pas de lire les avis, essayez par vous-m\u00eame.<\/h2><div class=\"cta-block__description\">Commencez votre essai gratuit et d\u00e9couvrez les fonctionnalit\u00e9s IA de CloudTalk.<\/div><div class=\"cta-block__button\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\" class=\"btn btn-primary\">D\u00e9marrer l\u2019essai gratuit <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">Des fonctionnalit\u00e9s IA utiles plut\u00f4t que l\u2019IA pour l\u2019IA<\/h2>\n\n<p>Ce qui ressort des avis, c\u2019est que les utilisateurs parlent rarement de l\u2019IA en termes abstraits. Au lieu de cela, ils soulignent des capacit\u00e9s sp\u00e9cifiques qu\u2019ils utilisent r\u00e9ellement, telles que les transcriptions, les r\u00e9sum\u00e9s, l\u2019enregistrement d\u2019appels et les workflows assist\u00e9s par l\u2019IA.<\/p>\n\n<p>Les retours sugg\u00e8rent que <a href=\"https:\/\/www.cloudtalk.io\/fr\/conversation-intelligente-alimentee-par-lia\/\">l\u2019IA de CloudTalk<\/a> n\u2019est pas consid\u00e9r\u00e9e comme une nouveaut\u00e9. Elle est appr\u00e9ci\u00e9e parce qu\u2019elle r\u00e9sout des probl\u00e8mes quotidiens et aide les \u00e9quipes \u00e0 travailler plus efficacement.<\/p>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/cloudtalk-review-trustpilot3.png\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis Trustpilot de CloudTalk<\/div><a href=\"https:\/\/www.trustpilot.com\/reviews\/69ac0e8ac49e4c40c2d08df0?target=blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Lire l\u2019avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">Pourquoi les \u00e9valuateurs de Trustpilot classent constamment CloudTalk comme un syst\u00e8me t\u00e9l\u00e9phonique professionnel bas\u00e9 sur l\u2019IA de premier ordre<\/h2>\n\n\n<ul class=\"wp-block-list\"><li><strong>Utilisateurs r\u00e9els, retours r\u00e9els :<\/strong> chaque avis provient d\u2019un utilisateur Trustpilot v\u00e9rifi\u00e9, il ne s\u2019agit donc pas de commentaires anonymes ou d\u2019affirmations marketing, mais d\u2019exp\u00e9riences r\u00e9elles avec le produit.<\/li>\n\n<li><strong>Louanges constantes au fil du temps :<\/strong> les commentaires positifs sur l\u2019IA ne proviennent pas d\u2019un pic ponctuel. Les m\u00eames th\u00e8mes apparaissent encore et encore dans les avis publi\u00e9s sur plusieurs mois.<\/li>\n\n<li><strong>Retours d\u2019\u00e9quipes qui utilisent CloudTalk au quotidien :<\/strong> ces avis proviennent de personnes qui g\u00e8rent des appels de vente, des conversations clients et qui supportent des clients, et non de personnes testant le produit pendant cinq minutes.<\/li>\n\n<li><strong>Des mod\u00e8les clairs \u00e9mergent :<\/strong> les m\u00eames capacit\u00e9s d\u2019IA reviennent constamment, en particulier les notes d\u2019appels, les r\u00e9sum\u00e9s, les int\u00e9grations CRM et l\u2019<a href=\"https:\/\/www.cloudtalk.io\/fr\/automatisation-du-flux-de-travail\/\">automatisation des workflows<\/a>. Ce sont les fonctionnalit\u00e9s que les utilisateurs mentionnent le plus souvent.<\/li>\n\n<li><strong>L\u2019IA facilite le travail quotidien :<\/strong> les utilisateurs d\u00e9crivent constamment l\u2019IA comme un gain de temps. Des fonctionnalit\u00e9s telles que les notes automatis\u00e9es et les workflows assist\u00e9s par l\u2019IA aident les \u00e9quipes \u00e0 r\u00e9duire le travail manuel, \u00e0 rester organis\u00e9es et \u00e0 avancer plus vite.<\/li><\/ul>\n\n\n<p>Lorsque de vrais utilisateurs, et non des fournisseurs, continuent de dire les m\u00eames choses \u00e0 propos des fonctionnalit\u00e9s d\u2019IA qui leur font gagner du temps et am\u00e9liorent leurs op\u00e9rations, c\u2019est un signal digne de confiance.<\/p>\n\n<div class=\"wp-block-cloudtalk-cta wp-block-cloudtalk-cta--blue wp-block-cloudtalk-cta\"><div class=\"cta-block\"><div class=\"cta-block__content\"><h2 class=\"cta-block__headline\">D\u00e9couvrez pourquoi plus de 686 utilisateurs attribuent 4,1 \u00e9toiles \u00e0 CloudTalk<\/h2><div class=\"cta-block__description\">R\u00e9servez une d\u00e9mo et d\u00e9couvrez ce qui se cache derri\u00e8re les avis.<\/div><div class=\"cta-block__button\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" class=\"btn btn-secondary\">R\u00e9server une d\u00e9mo <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">\u00c0 propos de CloudTalk : un syst\u00e8me t\u00e9l\u00e9phonique professionnel bas\u00e9 sur l\u2019IA, con\u00e7u pour les \u00e9quipes modernes<\/h2>\n\n\n<div>\n<script src=\"https:\/\/js.storylane.io\/js\/v1\/storylane.js\"><\/script>\n<div class=\"sl-embed\" style=\"position:relative;padding-bottom:calc(50.35% + 27px);width:100%;height:0;transform:scale(1)\">\n<iframe class=\"sl-demo\" src=\"https:\/\/app.storylane.io\/demo\/xfgi4m5amgcd\" name=\"sl-embed\" allow=\"fullscreen\" allowfullscreen style=\"position:absolute;top:0;left:0;width:100%!important;height:100%!important;border:1px solid rgba(63,95,172,0.35);box-shadow: 0px 0px 18px rgba(26, 19, 72, 0.15);border-radius:10px;box-sizing:border-box;\"><\/iframe>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:23px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<p>CloudTalk est un syst\u00e8me t\u00e9l\u00e9phonique bas\u00e9 sur l\u2019IA, con\u00e7u pour les \u00e9quipes de vente et de support modernes qui souhaitent des fonctionnalit\u00e9s IA puissantes sans la complexit\u00e9 habituelle au niveau de l\u2019entreprise. Approuv\u00e9 par plus de 5,500 entreprises dans le monde et soutenu par plus de 686 avis Trustpilot avec une note de 4,1 \u00e9toiles, il est con\u00e7u pour aider les \u00e9quipes \u00e0 travailler plus intelligemment, pas plus dur.<\/p>\n\n<p>La plateforme rassemble <a href=\"https:\/\/www.cloudtalk.io\/fr\/agents-vocaux-ia\/\">le meilleur agent vocal IA<\/a> qui g\u00e8re les conversations clients 24h\/24 et 7j\/7, une <a href=\"https:\/\/www.cloudtalk.io\/ai-receptionist\/\">r\u00e9ceptionniste bas\u00e9e sur l\u2019IA<\/a> qui achemine les appels intelligemment, des <a href=\"https:\/\/www.cloudtalk.io\/fr\/notes-intelligentes-ia\/\">notes intelligentes IA<\/a> qui \u00e9liminent la saisie manuelle de donn\u00e9es, des <a href=\"https:\/\/www.cloudtalk.io\/fr\/balises-de-resume-d-appel-automatique\/\">r\u00e9sum\u00e9s d\u2019appels automatiques<\/a> et l\u2019<a href=\"https:\/\/www.cloudtalk.io\/ai-agent-assist\/\">assistance IA pour agents<\/a> qui soutient les repr\u00e9sentants en temps r\u00e9el \u2014 le tout \u00e9tant connect\u00e9 \u00e0 votre CRM et \u00e0 votre stack existante.<\/p>\n\n<p>En pratique, cela signifie que votre syst\u00e8me t\u00e9l\u00e9phonique fait bien plus que simplement g\u00e9rer les appels. Il capture les informations cl\u00e9s, maintient les dossiers \u00e0 jour et aide les \u00e9quipes \u00e0 prendre des d\u00e9cisions plus rapides et mieux inform\u00e9es.<\/p>\n\n\n<div class=\"wp-block-group ai-voice-agent-block\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group ai-voice-agent-header\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"90\" height=\"48\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/05\/ct-and-cete.png\" alt=\"\" class=\"wp-image-297680\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/05\/ct-and-cete.png 90w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/05\/ct-and-cete-88x47.png 88w\" sizes=\"auto, (max-width: 90px) 100vw, 90px\" \/><\/figure>\n\n\n\n<p>AI Voice Agents<\/p>\n\n\n\n<div class=\"wp-block-group agent-industry-filters\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button active\" id=\"all-agents-atf\"><a class=\"wp-block-button__link has-black-color has-white-background-color has-text-color has-background wp-element-button\">All Agents<\/a><\/div>\n\n\n\n<div class=\"wp-block-button\" id=\"salesMarketing-agents-atf\"><a class=\"wp-block-button__link has-black-color has-white-background-color has-text-color has-background wp-element-button\">Sales \/ Marketing<\/a><\/div>\n\n\n\n<div class=\"wp-block-button\" id=\"education-agents-atf\"><a class=\"wp-block-button__link has-black-color has-white-background-color has-text-color has-background wp-element-button\">Education \/ EdTech<\/a><\/div>\n\n\n\n<div class=\"wp-block-button\" id=\"financialServices-agents-atf\"><a class=\"wp-block-button__link has-black-color has-white-background-color has-text-color has-background wp-element-button\">Financial Services<\/a><\/div>\n\n\n\n<div class=\"wp-block-button\" id=\"healthcare-agents-atf\"><a class=\"wp-block-button__link has-black-color has-white-background-color has-text-color has-background wp-element-button\">Healthcare<\/a><\/div>\n\n\n\n<div class=\"wp-block-button\" id=\"insurance-agents-atf\"><a class=\"wp-block-button__link has-black-color has-white-background-color has-text-color has-background wp-element-button\">Insurance<\/a><\/div>\n\n\n\n<div class=\"wp-block-button\" id=\"legalServices-agents-atf\"><a class=\"wp-block-button__link has-black-color has-white-background-color has-text-color has-background wp-element-button\">Legal Services<\/a><\/div>\n\n\n\n<div class=\"wp-block-button\" id=\"recruitment-agents-atf\"><a class=\"wp-block-button__link has-black-color has-white-background-color has-text-color has-background wp-element-button\">Recruitment \/ HR<\/a><\/div>\n\n\n\n<div class=\"wp-block-button\" id=\"software-agents-atf\"><a class=\"wp-block-button__link has-black-color has-white-background-color has-text-color has-background wp-element-button\">SaaS \/ Software &amp; Apps<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ai-voice-agent-options\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group ai-voice-agent-options-item salesMarketing active\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/04\/NameRiley-GroupAgent.png\" alt=\"\" class=\"wp-image-292123\"\/><\/figure>\n\n\n\n<p class=\"use-case\">Nudge expiring offer<\/p>\n\n\n\n<p class=\"person-position\"><strong>Riley<\/strong>, Sales Reminder Agent<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ai-voice-agent-options-item education\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/04\/NameAvery-GroupAgent.png\" alt=\"\" class=\"wp-image-292142\"\/><\/figure>\n\n\n\n<p class=\"use-case\">Qualify a student lead<\/p>\n\n\n\n<p class=\"person-position\"><strong>Avery<\/strong>, Course Inquiry Agent<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ai-voice-agent-options-item financialServices\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/04\/NameCasey-GroupAgent.png\" alt=\"\" class=\"wp-image-292161\"\/><\/figure>\n\n\n\n<p class=\"use-case\">Get a payment reminder<\/p>\n\n\n\n<p class=\"person-position\"><strong>Casey<\/strong>, Payment Reminder Agent<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ai-voice-agent-options-item healthcare\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/04\/NameJordan-GroupAgent.png\" alt=\"\" class=\"wp-image-292180\"\/><\/figure>\n\n\n\n<p class=\"use-case\">Qualify a patient lead<\/p>\n\n\n\n<p class=\"person-position\"><strong>Jordan<\/strong>, Healthcare Intake Agent<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ai-voice-agent-options-item insurance\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/04\/NameTaylor-GroupAgent.png\" alt=\"\" class=\"wp-image-292199\"\/><\/figure>\n\n\n\n<p class=\"use-case\">Qualify insurance lead<\/p>\n\n\n\n<p class=\"person-position\"><strong>Taylor<\/strong>, Insurance Intake Agent<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ai-voice-agent-options-item legalServices\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/04\/NameQuinn-GroupAgent.png\" alt=\"\" class=\"wp-image-292219\"\/><\/figure>\n\n\n\n<p class=\"use-case\">Accept updated terms<\/p>\n\n\n\n<p class=\"person-position\"><strong>Quinn<\/strong>, T&amp;C Acceptance Agent<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ai-voice-agent-options-item legalServices\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/04\/NameDrew-GroupAgent.png\" alt=\"\" class=\"wp-image-292238\"\/><\/figure>\n\n\n\n<p class=\"use-case\">Qualify legal inquiry<\/p>\n\n\n\n<p class=\"person-position\"><strong>Drew<\/strong>, Legal Intake Agent<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ai-voice-agent-options-item recruitment\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/04\/NameJamie-2-GroupAgent.png\" alt=\"\" class=\"wp-image-292257\"\/><\/figure>\n\n\n\n<p class=\"use-case\">Get post-interview feedback<\/p>\n\n\n\n<p class=\"person-position\"><strong>Jamie<\/strong>, Candidate Feedback Agent<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ai-voice-agent-options-item recruitment\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/04\/NameSkyler-GroupAgent.png\" alt=\"\" class=\"wp-image-292276\"\/><\/figure>\n\n\n\n<p class=\"use-case\">Pre-screen a candidate<\/p>\n\n\n\n<p class=\"person-position\"><strong>Skyler<\/strong>, Applicant Pre-screen Agent<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ai-voice-agent-options-item software\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/04\/NameAlex-2-GroupAgent.png\" alt=\"\" class=\"wp-image-292295\"\/><\/figure>\n\n\n\n<p class=\"use-case\">Confirm account action<\/p>\n\n\n\n<p class=\"person-position\"><strong>Morgan<\/strong>, Action Reminder Agent<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ai-voice-agent-options-item software\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/04\/NameLogan-GroupAgent.png\" alt=\"\" class=\"wp-image-292314\"\/><\/figure>\n\n\n\n<p class=\"use-case\">Get a renewal reminder<\/p>\n\n\n\n<p class=\"person-position\"><strong>Logan<\/strong>, Subscription Renewal Agent<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ai-voice-agent-options-item software\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/04\/NameMorgan-2-GroupAgent.png\" alt=\"\" class=\"wp-image-292335\"\/><\/figure>\n\n\n\n<p class=\"use-case\">Get CSAT after support<\/p>\n\n\n\n<p class=\"person-position\"><strong>Morgan<\/strong>, CX Feedback Agent<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ai-voice-agent-options-item software\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/04\/NameParker-GroupAgent.png\" alt=\"\" class=\"wp-image-292354\"\/><\/figure>\n\n\n\n<p class=\"use-case\">Get NPS or demo feedback<\/p>\n\n\n\n<p class=\"person-position\"><strong>Parker<\/strong>, Post-Sales Feedback Agent<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ai-voice-agent-options-item software\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/04\/NameBlake-GroupAgent.png\" alt=\"\" class=\"wp-image-292373\"\/><\/figure>\n\n\n\n<p class=\"use-case\">Qualify a trial lead<\/p>\n\n\n\n<p class=\"person-position\"><strong>Blake<\/strong>, Trial Signup Qualifier<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ai-voice-agent-option-items\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div id=\"Nudge-expiring-offer\" class=\"wp-block-group option-item salesMarketing active\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group video-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-video\"><video autoplay muted poster=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/04\/VersionNudge-expiring-offer.png\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/04\/Nudge-expiring-offer.mp4\" playsinline><\/video><\/figure>\n\n\n\n<div class=\"wp-block-group agent-texts\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-pill-color-brand-sm\">Riley<\/span>\n\n\n\n<p>Sales Reminder<br>Agent<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group client-texts\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-pill-color-brand-sm\">Alex<\/span>\n\n\n\n<p>Client<br>Sales \/ Marketing<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-ghost play-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Pause<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost rewind-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Rewind<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost mute-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Unmute<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div id=\"Qualify-a-student-lead\" class=\"wp-block-group option-item education\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group video-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-video\"><video autoplay muted poster=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/04\/VersionQualify-a-student-lead.png\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/04\/Qualify-a-student-lead.mp4\" playsinline><\/video><\/figure>\n\n\n\n<div class=\"wp-block-group agent-texts\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-pill-color-brand-sm\">Avery<\/span>\n\n\n\n<p>Course Inquiry<br>Agent<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group client-texts\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-pill-color-brand-sm\">Jamie<\/span>\n\n\n\n<p>Client<br>Education \/ EdTech<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-ghost play-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Pause<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost rewind-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Rewind<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost mute-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Unmute<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div id=\"Get-a-payment-reminder\" class=\"wp-block-group option-item financialServices\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group video-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-video\"><video autoplay muted poster=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/04\/VersionGet-a-payment-reminder.png\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/04\/Get-a-payment-reminder.mp4\" playsinline><\/video><\/figure>\n\n\n\n<div class=\"wp-block-group agent-texts\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-pill-color-brand-sm\">Casey<\/span>\n\n\n\n<p>Payment Reminder<br>Agent<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group client-texts\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-pill-color-brand-sm\">Chris<\/span>\n\n\n\n<p>Client<br>Financial Services<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-ghost play-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Pause<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost rewind-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Rewind<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost mute-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Unmute<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div id=\"Qualify-a-patient-lead\" class=\"wp-block-group option-item healthcare\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group video-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-video\"><video autoplay muted poster=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/04\/VersionQualify-a-patient-lead.png\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/04\/Qualify-a-patient-lead.mp4\" playsinline><\/video><\/figure>\n\n\n\n<div class=\"wp-block-group agent-texts\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-pill-color-brand-sm\">Jordan<\/span>\n\n\n\n<p>Healthcare Intake<br>Agent<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group client-texts\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-pill-color-brand-sm\">Taylor<\/span>\n\n\n\n<p>Client<br>Healthcare<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-ghost play-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Pause<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost rewind-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Rewind<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost mute-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Unmute<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div id=\"Qualify-insurance-lead\" class=\"wp-block-group option-item insurance\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group video-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-video\"><video autoplay muted poster=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/04\/VersionQualify-insurance-lead.png\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/04\/Qualify-insurance-lead.mp4\" playsinline><\/video><\/figure>\n\n\n\n<div class=\"wp-block-group agent-texts\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-pill-color-brand-sm\">Taylor<\/span>\n\n\n\n<p>Insurance Intake<br>Agent<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group client-texts\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-pill-color-brand-sm\">Peter<\/span>\n\n\n\n<p>Client<br>Insurance<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-ghost play-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Pause<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost rewind-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Rewind<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost mute-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Unmute<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div id=\"Accept-updated-terms\" class=\"wp-block-group option-item legalServices\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group video-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-video\"><video autoplay muted poster=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/04\/VersionAccept-updated-terms.png\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/04\/Accept-updated-terms.mp4\" playsinline><\/video><\/figure>\n\n\n\n<div class=\"wp-block-group agent-texts\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-pill-color-brand-sm\">Quinn<\/span>\n\n\n\n<p>T&amp;C Acceptance<br>Agent<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group client-texts\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-pill-color-brand-sm\">Morgan<\/span>\n\n\n\n<p>Client<br>Legal Services<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-ghost play-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Pause<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost rewind-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Rewind<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost mute-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Unmute<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div id=\"Qualify-legal-inquiry\" class=\"wp-block-group option-item legalServices\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group video-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-video\"><video autoplay muted poster=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/04\/VersionQualify-legal-inquiry.png\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/04\/Qualify-legal-inquiry.mp4\" playsinline><\/video><\/figure>\n\n\n\n<div class=\"wp-block-group agent-texts\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-pill-color-brand-sm\">Drew<\/span>\n\n\n\n<p>Legal Intake<br>Agent<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group client-texts\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-pill-color-brand-sm\">Casey<\/span>\n\n\n\n<p>Client<br>Legal Services<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-ghost play-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Pause<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost rewind-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Rewind<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost mute-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Unmute<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div id=\"Get-post-interview-feedback\" class=\"wp-block-group option-item recruitment\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group video-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-video\"><video autoplay muted poster=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/04\/VersionGet-post-interview-feedback.png\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/04\/Get-post-interview-feedback.mp4\" playsinline><\/video><\/figure>\n\n\n\n<div class=\"wp-block-group agent-texts\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-pill-color-brand-sm\">Jamie<\/span>\n\n\n\n<p>Candidate Feedback<br>Agent<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group client-texts\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-pill-color-brand-sm\">Riley<\/span>\n\n\n\n<p>Client<br>Recruitment \/ HR<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-ghost play-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Pause<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost rewind-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Rewind<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost mute-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Unmute<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div id=\"Pre-screen-a-candidate\" class=\"wp-block-group option-item recruitment\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group video-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-video\"><video autoplay muted poster=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/04\/VersionPre-screen-a-candidate.png\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/04\/Pre-screen-a-candidate.mp4\" playsinline><\/video><\/figure>\n\n\n\n<div class=\"wp-block-group agent-texts\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-pill-color-brand-sm\">Skyler<\/span>\n\n\n\n<p>Applicant Pre-screen<br>Agent<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group client-texts\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-pill-color-brand-sm\">Jamie<\/span>\n\n\n\n<p>Client<br>Recruitment \/ HR<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-ghost play-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Pause<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost rewind-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Rewind<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost mute-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Unmute<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div id=\"Confirm-account-action\" class=\"wp-block-group option-item software\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group video-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-video\"><video autoplay muted poster=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/04\/VersionConfirm-account-action.png\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/04\/Confirm-account-action.mp4\" playsinline><\/video><\/figure>\n\n\n\n<div class=\"wp-block-group agent-texts\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-pill-color-brand-sm\">Morgan<\/span>\n\n\n\n<p>Action Reminder<br>Agent<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group client-texts\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-pill-color-brand-sm\">Taylor<\/span>\n\n\n\n<p>Client<br>SaaS \/ Software &amp; Apps<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-ghost play-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Pause<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost rewind-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Rewind<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost mute-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Unmute<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div id=\"Get-a-renewal-reminder\" class=\"wp-block-group option-item software\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group video-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-video\"><video autoplay muted poster=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/04\/VersionGet-a-renewal-reminder.png\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/04\/Get-a-renewal-reminder.mp4\" playsinline><\/video><\/figure>\n\n\n\n<div class=\"wp-block-group agent-texts\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-pill-color-brand-sm\">Logan<\/span>\n\n\n\n<p>Subscription Renewal<br>Agent<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group client-texts\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-pill-color-brand-sm\">Jamie<\/span>\n\n\n\n<p>Client<br>SaaS \/ Software &amp; Apps<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-ghost play-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Pause<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost rewind-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Rewind<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost mute-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Unmute<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div id=\"Get-CSAT-after-support\" class=\"wp-block-group option-item software\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group video-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-video\"><video height=\"16\" style=\"aspect-ratio: 9 \/ 16;\" width=\"9\" autoplay muted poster=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/04\/VersionGet-CSAT-after-support.png\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/04\/Get-CSAT-after-support.mp4\" playsinline><\/video><\/figure>\n\n\n\n<div class=\"wp-block-group agent-texts\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-pill-color-brand-sm\">Morgan<\/span>\n\n\n\n<p>CX Feedback<br>Agent<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group client-texts\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-pill-color-brand-sm\">Sam<\/span>\n\n\n\n<p>Client<br>SaaS \/ Software &amp; Apps<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-ghost play-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Pause<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost rewind-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Rewind<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost mute-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Unmute<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div id=\"Get-NPS-or-demo-feedback\" class=\"wp-block-group option-item software\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group video-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-video\"><video height=\"928\" style=\"aspect-ratio: 1072 \/ 928;\" width=\"1072\" autoplay muted poster=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/04\/VersionGet-NPS-or-demo-feedback.png\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/04\/Get-NPS-or-demo-feedback.mp4\" playsinline><\/video><\/figure>\n\n\n\n<div class=\"wp-block-group agent-texts\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-pill-color-brand-sm\">Parker<\/span>\n\n\n\n<p>Post-Sales Feedback<br>Agent<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group client-texts\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-pill-color-brand-sm\">Chris<\/span>\n\n\n\n<p>Client<br>SaaS \/ Software &amp; Apps<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-ghost play-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Pause<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost rewind-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Rewind<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost mute-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Unmute<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div id=\"Qualify-a-trial-lead\" class=\"wp-block-group option-item software\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group video-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-video\"><video autoplay muted poster=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/04\/VersionQualify-a-trial-lead.png\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/04\/Qualify-a-trial-lead.mp4\" playsinline><\/video><\/figure>\n\n\n\n<div class=\"wp-block-group agent-texts\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-pill-color-brand-sm\">Blake<\/span>\n\n\n\n<p>Trial Signup<br>Qualifier<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group client-texts\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<span class=\"wp-block-ct-ds2-custom-labels-block label label-pill-color-brand-sm\">Alex<\/span>\n\n\n\n<p>Client<br>SaaS \/ Software &amp; Apps<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-ghost play-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Pause<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost rewind-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Rewind<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-ghost mute-btn btn-small\"><a class=\"wp-block-button__link wp-element-button\">Unmute<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n<div class=\"wp-block-cloudtalk-cta-proof\"><div class=\"cta-proof-block\"><div class=\"cta-proof-block__content\"><h2 class=\"cta-proof-block__headline\">Vous voulez voir comment tout cela se connecte en pratique ?<\/h2><div class=\"cta-proof-block__description\">R\u00e9servez une d\u00e9mo et explorez le syst\u00e8me t\u00e9l\u00e9phonique bas\u00e9 sur l\u2019IA de CloudTalk.<\/div><div class=\"cta-proof-block__button\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" class=\"btn btn-secondary\">R\u00e9server une d\u00e9mo <svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n            <path d=\"M4.16666 10H15.8333M15.8333 10L10.8333 5M15.8333 10L10.8333 15\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n        <\/svg><\/a><\/div><\/div><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">\u00c0 propos de Trustpilot : une plateforme mondiale pour les avis clients v\u00e9rifi\u00e9s<\/h2>\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/Property-15-1024x576.png\" alt=\"trustpilot reviews\" class=\"wp-image-332842\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/Property-15-1024x576.png 1024w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/Property-15-300x169.png 300w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/Property-15-768x432.png 768w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/Property-15-760x428.png 760w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/Property-15-424x238.png 424w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/Property-15-200x113.png 200w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/Property-15-88x49.png 88w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/Property-15.png 1224w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n<p><a href=\"https:\/\/www.trustpilot.com?target=blank&#038;rel=nofollow\" target=\"_blank\" rel=\"noopener\">Trustpilot<\/a> est <strong>l\u2019une des plus grandes plateformes d\u2019avis ind\u00e9pendantes au monde, h\u00e9bergeant des centaines de millions d\u2019avis d\u2019utilisateurs v\u00e9rifi\u00e9s partageant de v\u00e9ritables exp\u00e9riences client<\/strong>. Tout le monde peut lire les avis. Les entreprises ne peuvent pas les choisir manuellement.<\/p>\n\n<p>Cette ind\u00e9pendance est pr\u00e9cis\u00e9ment la raison pour laquelle Trustpilot est un point de r\u00e9f\u00e9rence si utile lors de l\u2019\u00e9valuation de logiciels B2B.<\/p>\n\n<p>Lorsque vous comparez des syst\u00e8mes t\u00e9l\u00e9phoniques IA et qu\u2019une plateforme affiche une note de 4,1 \u00e9toiles bas\u00e9e sur plus de 686 avis, tandis que les concurrents sont en dessous de 3 \u00e9toiles, cet \u00e9cart est r\u00e9ellement significatif. Et ce n\u2019est pas quelque chose qui appara\u00eet du jour au lendemain \u2013 cela se construit progressivement gr\u00e2ce \u00e0 des exp\u00e9riences utilisateur r\u00e9elles et constantes au fil du temps, et non par une pouss\u00e9e courte et artificielle.<\/p>\n\n<p>Pour les acheteurs qui \u00e9valuent les syst\u00e8mes t\u00e9l\u00e9phoniques professionnels dot\u00e9s de capacit\u00e9s d\u2019IA, Trustpilot fournit le signal que les d\u00e9mos des fournisseurs ne peuvent pas offrir : ce que de vraies \u00e9quipes pensent apr\u00e8s des mois d\u2019utilisation quotidienne.<\/p>\n\n<div class=\"wp-block-cloudtalk-recommended-articles wp-block-cloudtalk-recommended-articles\" aria-label=\"Recommended articles section\" role=\"region\"><div class=\"recommended-articles-block\"><h3 class=\"recommended-articles-block__title\" id=\"recommended-articles-title-default\">Recommended articles<\/h3><ul class=\"recommended-articles-block__list\" role=\"list\"><li class=\"recommended-articles-block__item\">\n                            <div class=\"recommended-articles-block__link-wrapper\">\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M6 12L10 8L6 4\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n                                <span class=\"recommended-articles-block__link-text\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/ai-productivity-tools\/\">Les 20+ meilleurs outils de productivit\u00e9 IA s\u00e9lectionn\u00e9s par des experts pour 2026<\/a><\/span>\n                            <\/div>\n                        <\/li><li class=\"recommended-articles-block__item\">\n                            <div class=\"recommended-articles-block__link-wrapper\">\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M6 12L10 8L6 4\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n                                <span class=\"recommended-articles-block__link-text\"><a href=\"https:\/\/www.cloudtalk.io\/blog\/ai-in-call-center\/\">Comment l\u2019IA transforme les centres d\u2019appels : avantages et exemples concrets<\/a><\/span>\n                            <\/div>\n                        <\/li><li class=\"recommended-articles-block__item\">\n                            <div class=\"recommended-articles-block__link-wrapper\">\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M6 12L10 8L6 4\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n                                <span class=\"recommended-articles-block__link-text\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/quest-ce-quun-agent-vocal-ia\/\">Qu\u2019est-ce qu\u2019un agent vocal IA ? Votre guide complet pour 2026<\/a><\/span>\n                            <\/div>\n                        <\/li><li class=\"recommended-articles-block__item\">\n                            <div class=\"recommended-articles-block__link-wrapper\">\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M6 12L10 8L6 4\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n                                <span class=\"recommended-articles-block__link-text\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/outils-de-resume-dia\/\">Top 10 des outils de r\u00e9sum\u00e9 IA pour les appels de vente en 2026<\/a><\/span>\n                            <\/div>\n                        <\/li><\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-faq wp-block-cloudtalk-faq--blue wp-block-cloudtalk-faq-v2\" data-display-mode=\"section\"><div class=\"faq-block\"><div class=\"faq-block__header\"><h2 class=\"faq-block__title\">FAQ : syst\u00e8me t\u00e9l\u00e9phonique CloudTalk IA sur Trustpilot<\/h2><\/div><div class=\"faq-block__items\"><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-49\"><h3 class=\"faq-item__question-text\">Quelle est la pr\u00e9cision des r\u00e9sum\u00e9s d\u2019appels et des notes IA de CloudTalk selon les utilisateurs r\u00e9els ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-49\"><div class=\"faq-item__answer\"><p>Les \u00e9valuateurs d\u00e9crivent constamment les <a href=\"https:\/\/www.cloudtalk.io\/fr\/notes-intelligentes-ia\/\">notes IA de CloudTalk<\/a> et les r\u00e9sum\u00e9s comme pr\u00e9cis, permettant de gagner du temps et significativement meilleurs que la saisie manuelle. Les utilisateurs qui sont pass\u00e9s d\u2019autres plateformes soulignent sp\u00e9cifiquement les notes IA comme un diff\u00e9renciateur cl\u00e9, et pas seulement un avantage.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-50\"><h3 class=\"faq-item__question-text\">L\u2019agent vocal IA de CloudTalk peut-il g\u00e9rer des requ\u00eates client complexes ou seulement des interactions basiques ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-50\"><div class=\"faq-item__answer\"><p><a href=\"https:\/\/www.cloudtalk.io\/fr\/agents-vocaux-ia\/\">L\u2019agent vocal IA de CloudTalk<\/a> g\u00e8re les requ\u00eates de routine et les conversations plus structur\u00e9es. Les \u00e9quipes l\u2019utilisent pour le support client de premi\u00e8re ligne, la qualification des leads et la prospection automatis\u00e9e \u2014 pas seulement pour des FAQ simples. Pour les escalades complexes, l\u2019agent achemine intelligemment vers un repr\u00e9sentant humain.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-51\"><h3 class=\"faq-item__question-text\">Quelles langues l\u2019IA de CloudTalk prend-elle en charge pour les agents vocaux et la transcription d\u2019appels ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-51\"><div class=\"faq-item__answer\"><p>CloudTalk est op\u00e9rationnel dans plus de 160 pays et prend en charge plusieurs langues. Pour conna\u00eetre la disponibilit\u00e9 actuelle des langues pour les fonctionnalit\u00e9s d\u2019IA, consultez la <a href=\"https:\/\/www.cloudtalk.io\/fr\/conversation-intelligente-alimentee-par-lia\/\">documentation IA de CloudTalk<\/a> ou contactez directement l\u2019\u00e9quipe de support.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-52\"><h3 class=\"faq-item__question-text\">Comment les \u00e9valuateurs de Trustpilot d\u00e9crivent-ils la courbe d\u2019apprentissage pour l\u2019adoption des fonctionnalit\u00e9s IA de CloudTalk ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-52\"><div class=\"faq-item__answer\"><p>Les \u00e9valuateurs signalent constamment un <a href=\"https:\/\/www.cloudtalk.io\/fr\/portail-daccueil\/\">onboarding<\/a> rapide. Les fonctionnalit\u00e9s IA ne n\u00e9cessitent pas de configuration technique ni d\u2019implication de l\u2019informatique.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-53\"><h3 class=\"faq-item__question-text\">Quelles consid\u00e9rations de confidentialit\u00e9 et de s\u00e9curit\u00e9 des donn\u00e9es les \u00e9valuateurs mentionnent-ils lors de l\u2019utilisation de l\u2019enregistrement et de la transcription d\u2019appels IA de CloudTalk ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-53\"><div class=\"faq-item__answer\"><p>Les \u00e9valuateurs des industries r\u00e9glement\u00e9es et de diff\u00e9rentes r\u00e9gions g\u00e9ographiques utilisent CloudTalk sans signaler de pr\u00e9occupations de s\u00e9curit\u00e9 dans leurs retours Trustpilot. CloudTalk est con\u00e7u avec des <a href=\"https:\/\/www.cloudtalk.io\/fr\/securite-cloudtalk\/\">normes de s\u00e9curit\u00e9<\/a> suffisamment robustes pour les grandes entreprises, mais assez simples pour une utilisation professionnelle quotidienne.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-54\"><h3 class=\"faq-item__question-text\">Trustpilot est-il un site fiable ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-54\"><div class=\"faq-item__answer\"><p>Oui. Trustpilot est une plateforme d\u2019avis ind\u00e9pendante, cot\u00e9e en bourse, qui v\u00e9rifie les \u00e9valuateurs et permet aux entreprises de r\u00e9pondre \u2013 mais pas de supprimer \u2013 aux commentaires authentiques. Cette ind\u00e9pendance est ce qui rend ses \u00e9valuations un signal fiable dans les comparaisons de logiciels.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-55\"><h3 class=\"faq-item__question-text\">Qu&rsquo;est-ce que Trustpilot et est-ce l\u00e9gitime ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-55\"><div class=\"faq-item__answer\"><p>Trustpilot est une plateforme d&rsquo;avis l\u00e9gitime et largement utilis\u00e9e, fond\u00e9e en 2007, qui h\u00e9berge des avis pour des centaines de milliers d&rsquo;entreprises. Les avis proviennent de clients v\u00e9rifi\u00e9s, ce qui en fait un point de r\u00e9f\u00e9rence courant dans les d\u00e9cisions d&rsquo;achat de SaaS B2B.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-56\"><h3 class=\"faq-item__question-text\">Comment \u00e9crire un avis sur Trustpilot ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-56\"><div class=\"faq-item__answer\"><p>Rendez-vous sur le profil Trustpilot de l&rsquo;entreprise, cliquez sur \u00ab \u00c9crire un avis \u00bb, connectez-vous ou cr\u00e9ez un compte gratuit, choisissez une note \u00e9toil\u00e9e et d\u00e9crivez votre exp\u00e9rience. Les avis sont li\u00e9s \u00e0 un compte v\u00e9rifi\u00e9, ce qui garantit la cr\u00e9dibilit\u00e9 des commentaires.<\/p><\/div><\/div><\/div><\/div><div class=\"faq-block__cta\"><div class=\"faq-block__cta-image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/Avatar-group-4.png\" alt=\"\" \/><\/div><div class=\"faq-block__cta-content\"><h3 class=\"faq-block__cta-title\">Vous avez encore des questions ?<\/h3><p class=\"faq-block__cta-description\">Vous ne trouvez pas la r\u00e9ponse \u00e0 votre question ? N&rsquo;h\u00e9sitez pas \u00e0 contacter notre \u00e9quipe sympathique via le chat.<\/p><div class=\"faq-block__cta-button\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" class=\"btn btn-secondary\">Nous contacter<\/a><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>CloudTalk est reconnu comme un syst\u00e8me t\u00e9l\u00e9phonique professionnel aliment\u00e9 par l&rsquo;IA le mieux not\u00e9 sur Trustpilot, bas\u00e9 sur plus de 686 avis v\u00e9rifi\u00e9s. Les utilisateurs soulignent constamment comment son IA permet de gagner du temps gr\u00e2ce aux notes et r\u00e9sum\u00e9s d&rsquo;appels automatis\u00e9s, s&rsquo;int\u00e8gre parfaitement aux CRM et aide les \u00e9quipes \u00e0 travailler plus rapidement avec moins d&rsquo;effort manuel dans leurs flux de travail quotidiens.<\/p>\n","protected":false},"author":130,"featured_media":332832,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":true,"inline_featured_image":false,"footnotes":""},"categories":[69],"tags":[],"class_list":["post-334217","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-call-center"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/posts\/334217","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/users\/130"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/comments?post=334217"}],"version-history":[{"count":0,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/posts\/334217\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/media\/332832"}],"wp:attachment":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/media?parent=334217"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/categories?post=334217"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/tags?post=334217"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}},{"id":334079,"date":"2026-06-18T18:21:39","date_gmt":"2026-06-18T16:21:39","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/?p=334079"},"modified":"2026-06-18T18:21:42","modified_gmt":"2026-06-18T16:21:42","slug":"tarification-voiceflow","status":"publish","type":"post","link":"https:\/\/www.cloudtalk.io\/fr\/tarification-voiceflow\/","title":{"rendered":"Tarification et forfaits Voiceflow : guide complet pour 2026"},"content":{"rendered":"<h1 class=\"wp-block-heading has-text-align-left has-black-color has-text-color\">Guide complet des tarifs Voiceflow en 2026<\/h1>\n\n\n<div class=\"wp-block-cloudtalk-summary\"><div class=\"summary-block summary-block--sm\"><h2 class=\"wp-block-heading\">En bref \u2014 tarifs Voiceflow en un coup d&rsquo;\u0153il<\/h2>\n\n<p>Les plans tarifaires de Voiceflow sont divis\u00e9s en deux cat\u00e9gories selon votre profil : une <strong>agence ou un d\u00e9veloppeur<\/strong> cr\u00e9ant des <a href=\"https:\/\/www.cloudtalk.io\/fr\/agents-vocaux-ia\/\">agents IA<\/a> pour des clients, ou une <strong>entreprise<\/strong> d\u00e9ployant des agents IA pour sa propre exp\u00e9rience client. Les agences b\u00e9n\u00e9ficient d&rsquo;une facturation bas\u00e9e sur l&rsquo;utilisation avec un essai gratuit, tandis que les entreprises passent par une d\u00e9monstration commerciale pour une tarification personnalis\u00e9e.<\/p>\n\n<p><strong>La tarification mensuelle de Voiceflow ne suit pas un simple mod\u00e8le d&rsquo;abonnement.<\/strong> Les co\u00fbts sont r\u00e9partis entre les cr\u00e9dits d&rsquo;utilisation, les mod\u00e8les d&rsquo;IA, la t\u00e9l\u00e9phonie et les modules compl\u00e9mentaires, rendant la plateforme flexible \u2014 mais pas toujours facile \u00e0 estimer d&rsquo;un coup d&rsquo;\u0153il.<\/p><\/div><\/div>\n\n\n<div class=\"wp-block-cloudtalk-table table-style-simple\"><div class=\"table-block\"><div class=\"table-block__table-container\"><table class=\"table-block__table\"><thead><tr><th>Cat\u00e9gorie<\/th><th>Id\u00e9al pour<\/th><th>Mod\u00e8le tarifaire Voiceflow<\/th><th>Point de d\u00e9part<\/th><\/tr><\/thead><tbody><tr><td>Agences &amp; partenaires<\/td><td>Agences, freelances, d\u00e9veloppeurs cr\u00e9ant pour des clients<\/td><td>Bas\u00e9 sur l&rsquo;utilisation (0,005 \u20ac\/message ; 0,05 \u20ac par minute)<\/td><td>Essai gratuit (pas de carte de cr\u00e9dit)<\/td><\/tr><tr><td>Entreprises<\/td><td>\u00c9quipes CX internes, centres de contact, entreprises<\/td><td>Personnalis\u00e9 (demandez une d\u00e9mo)<\/td><td>Contacter les ventes<\/td><\/tr><\/tbody><\/table><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-cta-proof\"><div class=\"cta-proof-block\"><div class=\"cta-proof-block__content\"><h2 class=\"cta-proof-block__headline\">Fini le suivi d&rsquo;utilisation complexe.<\/h2><div class=\"cta-proof-block__description\">D\u00e9couvrez comment CloudTalk propose des agents vocaux IA avec une tarification mensuelle pr\u00e9visible et sans frais cach\u00e9s.<\/div><div class=\"cta-proof-block__button\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" class=\"btn btn-secondary\">Demander une d\u00e9mo <svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n            <path d=\"M4.16666 10H15.8333M15.8333 10L10.8333 5M15.8333 10L10.8333 15\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n        <\/svg><\/a><\/div><\/div><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">Quels sont les plans tarifaires Voiceflow disponibles ?<\/h2>\n\n<p><a href=\"https:\/\/www.cloudtalk.io\/blog\/voiceflow-alternative\/\">Voiceflow<\/a> propose deux options principales : l&rsquo;une pour les agences qui cr\u00e9ent des agents IA pour leurs clients, et l&rsquo;autre pour les entreprises qui utilisent des agents IA pour leur propre exp\u00e9rience client. Ce ne sont pas des niveaux SaaS traditionnels \u2014 le mod\u00e8le tarifaire de Voiceflow s&rsquo;apparente davantage \u00e0 une plateforme, o\u00f9 <strong>ce que vous obtenez d\u00e9pend fortement de vos besoins et de votre capacit\u00e9 de n\u00e9gociation<\/strong>.<\/p>\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/voiceflow-pricing-1024x576.png\" alt=\"\" class=\"wp-image-334028\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/voiceflow-pricing-1024x576.png 1024w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/voiceflow-pricing-300x169.png 300w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/voiceflow-pricing-768x432.png 768w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/voiceflow-pricing-1536x864.png 1536w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/voiceflow-pricing-2048x1152.png 2048w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/voiceflow-pricing-1920x1080.png 1920w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/voiceflow-pricing-1320x742.png 1320w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/voiceflow-pricing-760x428.png 760w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/voiceflow-pricing-424x239.png 424w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/voiceflow-pricing-200x113.png 200w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/voiceflow-pricing-88x50.png 88w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n<p>\u00c0 premi\u00e8re vue, la page de tarification ne montre pas r\u00e9ellement ce que vous paierez avec le plan Agence, bien qu&rsquo;elle le d\u00e9crive comme \u00ab transparent \u00bb et \u00ab bas\u00e9 sur l&rsquo;utilisation \u00bb. Pour trouver les tarifs r\u00e9els, il faut consulter la documentation, o\u00f9 l&rsquo;utilisation du chat est indiqu\u00e9e \u00e0 environ <strong>0,005 \u20ac par message ou requ\u00eate<\/strong> et l&rsquo;utilisation vocale \u00e0 <strong>0,05 \u20ac par minute<\/strong>.<\/p>\n\n<p><strong>Pour les agences<\/strong>, Voiceflow propose un essai gratuit (aucune carte de cr\u00e9dit requise), une tarification \u00e0 l&rsquo;usage, des outils pour g\u00e9rer plusieurs espaces de travail clients, des options de marque blanche, des fonctionnalit\u00e9s de transfert client et un acc\u00e8s aux mod\u00e8les d&rsquo;IA populaires tels que GPT, Claude, Gemini, Llama et Grok.<\/p>\n\n<p><strong>Pour les entreprises<\/strong>, vous devrez demander une d\u00e9mo pour commencer. Ce plan comprend le support \u00e0 l&rsquo;impl\u00e9mentation, le d\u00e9ploiement sur les canaux vocaux et de chat, la surveillance en temps r\u00e9el, ainsi que les r\u00f4les d&rsquo;utilisateur et les autorisations pour les \u00e9quipes.<\/p>\n\n<div class=\"wp-block-cloudtalk-note wp-block-cloudtalk-note\" aria-label=\"Note content\" role=\"note\"><div class=\"note-block\"><h3 class=\"note-block__title\" id=\"note-title-default\">En r\u00e9sum\u00e9 :<\/h3><div class=\"note-block__description\" aria-labelledby=\"note-title-default\"><p>La tarification pour les agences est bas\u00e9e sur l&rsquo;utilisation, tandis que celle pour les entreprises est personnalis\u00e9e. Dans les deux cas, comprendre votre co\u00fbt final n\u00e9cessite de regarder au-del\u00e0 de la page de tarification principale.<\/p><\/div><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">Que pensent les vrais utilisateurs des tarifs Voiceflow ?<\/h2>\n\n<p>Avec des \u00e9valuations de <a href=\"https:\/\/www.g2.com\/products\/voiceflow\/reviews\" target=\"_blank\" rel=\"nofollow noopener\">4,6\/5 sur G2<\/a> et <a href=\"https:\/\/www.trustpilot.com\/review\/www.voiceflow.com\" target=\"_blank\" rel=\"nofollow noopener\">4,1\/5 sur Trustpilot<\/a>, la plateforme obtient d&rsquo;excellentes notes pour son constructeur visuel, sa flexibilit\u00e9 et sa facilit\u00e9 d&rsquo;utilisation. De nombreux commentateurs affirment avoir pu cr\u00e9er et lancer des agents IA rapidement, m\u00eame sans formation technique.<\/p>\n\n<p>Pourtant, certains commentateurs s&rsquo;interrogent sur la tarification. <strong>Certains utilisateurs affirment que le syst\u00e8me de cr\u00e9dits n&rsquo;est pas toujours facile \u00e0 comprendre, ce qui peut rendre la planification des co\u00fbts plus difficile \u00e0 grande \u00e9chelle<\/strong>.<\/p>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/voiceflow-pricing-review1.png\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis G2 sur Voiceflow<\/div><a href=\"https:\/\/www.g2.com\/products\/voiceflow\/reviews\/voiceflow-review-11907269?target=blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Lire l&#039;avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<p>Le m\u00eame th\u00e8me revient sur <a href=\"https:\/\/www.reddit.com\/r\/Chatbots\/comments\/1axgki0\/voiceflow_token_usage_is_insanely_high\" target=\"_blank\" rel=\"nofollow noopener\">Reddit<\/a>, o\u00f9 les <strong>d\u00e9veloppeurs discutent de l&rsquo;utilisation des tokens et de la fa\u00e7on dont les co\u00fbts peuvent s&rsquo;accumuler plus rapidement<\/strong> que pr\u00e9vu pour des agents IA plus avanc\u00e9s.<\/p>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/voiceflow-pricing-review2.png\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Discussion Reddit sur Voiceflow<\/div><a href=\"https:\/\/www.reddit.com\/r\/Chatbots\/comments\/1axgki0\/voiceflow_token_usage_is_insanely_high?target=blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Lire la discussion compl\u00e8te <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<p>Du c\u00f4t\u00e9 produit, les demandes les plus fr\u00e9quentes ne concernent pas les prix, mais la fonctionnalit\u00e9. Les utilisateurs souhaiteraient des contr\u00f4les d&rsquo;entreprise plus robustes, plus de fonctionnalit\u00e9s int\u00e9gr\u00e9es, un d\u00e9bogage plus facile et des int\u00e9grations suppl\u00e9mentaires pour les projets complexes.<\/p>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/voiceflow-pricing-review3.png\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis G2 sur Voiceflow<\/div><a href=\"https:\/\/www.g2.com\/products\/voiceflow\/reviews\/voiceflow-review-11842853?target=blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Lire l&#039;avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-note wp-block-cloudtalk-note\" aria-label=\"Note content\" role=\"note\"><div class=\"note-block\"><h3 class=\"note-block__title\" id=\"note-title-default\">Le constat g\u00e9n\u00e9ral est simple :<\/h3><div class=\"note-block__description\" aria-labelledby=\"note-title-default\"><p>Voiceflow facilite la cr\u00e9ation d&rsquo;agents IA. La plupart des utilisateurs sont satisfaits de la plateforme elle-m\u00eame, mais certains commencent \u00e0 poser des questions plus difficiles une fois qu&rsquo;ils montent en \u00e9chelle, notamment en ce qui concerne la transparence des prix, la consommation de cr\u00e9dits et les capacit\u00e9s au niveau de l&rsquo;entreprise.<\/p><\/div><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">Voie agence &amp; partenaire de Voiceflow<\/h2>\n\n<h3 class=\"wp-block-heading\">Qu&rsquo;est-ce que la voie agence &amp; partenaire de Voiceflow ?<\/h3>\n\n<p>La voie Agence &amp; partenaire de Voiceflow est un plan bas\u00e9 sur l&rsquo;utilisation pour la cr\u00e9ation d&rsquo;agents IA pour les clients, \u00e0 partir d&rsquo;environ <strong>0,005 \u20ac par interaction de chat<\/strong> et <strong>0,05 \u20ac par minute t\u00e9l\u00e9phonique<\/strong>, avec une <strong>tarification IA Voiceflow<\/strong> pour l&rsquo;utilisation des LLM factur\u00e9e par <strong>1 000 tokens<\/strong> selon le mod\u00e8le et le fournisseur.<\/p>\n\n<h3 class=\"wp-block-heading\">Ce qui est inclus dans la voie Agence ?<\/h3>\n\n\n<ul class=\"wp-block-list\"><li>Essai gratuit sans carte de cr\u00e9dit requise<\/li>\n\n<li>Facturation transparente bas\u00e9e sur l&rsquo;utilisation (payez pour la consommation r\u00e9elle)<\/li>\n\n<li>Gestion d&rsquo;espaces de travail multi-clients<\/li>\n\n<li>Marque blanche et outils de transfert client<\/li>\n\n<li>Acc\u00e8s \u00e0 tous les principaux fournisseurs de mod\u00e8les (GPT, Claude, Gemini, Llama, Grok et plus)<\/li>\n\n<li>Tarification des tokens Voiceflow bas\u00e9e sur l&rsquo;utilisation r\u00e9elle des LLM<\/li><\/ul>\n\n\n<h3 class=\"wp-block-heading\">La voie Agence est id\u00e9ale pour\u2026<\/h3>\n\n<p>La tarification mensuelle de Voiceflow est bas\u00e9e sur l&rsquo;utilisation \u2014 con\u00e7ue pour les d\u00e9veloppeurs et les agences qui g\u00e8rent plusieurs clients \u00e0 partir d&rsquo;une seule plateforme et pr\u00e9f\u00e8rent payer pour la consommation r\u00e9elle plut\u00f4t qu&rsquo;un forfait mensuel fixe. Elle inclut \u00e9galement des fonctionnalit\u00e9s de marque blanche, afin que vous puissiez pr\u00e9senter les agents cr\u00e9\u00e9s avec Voiceflow sous votre propre marque.<\/p>\n\n<h3 class=\"wp-block-heading\">\u00c0 quoi s&rsquo;attendre de la voie Agence de Voiceflow<\/h3>\n\n<p>Le co\u00fbt de Voiceflow n&rsquo;est pas clairement indiqu\u00e9 dans l&rsquo;aper\u00e7u principal, m\u00eame s&rsquo;il est qualifi\u00e9 de \u00ab transparent \u00bb. Il faut se plonger dans la documentation pour voir comment l&rsquo;utilisation se traduit en co\u00fbt, et il n&rsquo;est pas toujours clair si les tarifs s&rsquo;appliquent sp\u00e9cifiquement \u00e0 la voie Agence ou au syst\u00e8me de facturation plus large.<\/p>\n\n<h2 class=\"wp-block-heading\">Voie entreprise de Voiceflow<\/h2>\n\n<h3 class=\"wp-block-heading\">Qu&rsquo;est-ce que la voie entreprise de Voiceflow ?<\/h3>\n\n<p>La voie entreprise de Voiceflow est con\u00e7ue pour les entreprises qui souhaitent <a href=\"https:\/\/www.cloudtalk.io\/blog\/how-to-improve-customer-experience-cx\/\">optimiser leur propre exp\u00e9rience client<\/a> avec des agents IA. La tarification n&rsquo;est pas publique et il n&rsquo;y a pas de niveau gratuit pour une utilisation en production \u2014 vous devez contacter le service commercial pour obtenir un devis personnalis\u00e9 bas\u00e9 sur l&rsquo;utilisation, la taille de l&rsquo;\u00e9quipe et la configuration.<\/p>\n\n<h3 class=\"wp-block-heading\">Ce qui est inclus dans la voie entreprise ?<\/h3>\n\n\n<ul class=\"wp-block-list\"><li>Support \u00e0 l&rsquo;impl\u00e9mentation : en libre-service ou enti\u00e8rement g\u00e9r\u00e9 (selon la maturit\u00e9 technique de votre \u00e9quipe)<\/li>\n\n<li>D\u00e9ploiement sur tous les canaux : voix et chat<\/li>\n\n<li>Observabilit\u00e9 en temps r\u00e9el et analyses de performance<\/li>\n\n<li>Contr\u00f4le illimit\u00e9 de chaque d\u00e9tail de votre agent<\/li>\n\n<li>R\u00f4les d&rsquo;\u00e9quipe et autorisations pour la construction collaborative<\/li><\/ul>\n\n\n<h3 class=\"wp-block-heading\">La voie entreprise est id\u00e9ale pour\u2026<\/h3>\n\n<p>Les \u00e9quipes CX, support et ventes internes qui souhaitent construire et g\u00e9rer des agents IA sans d\u00e9pendre d&rsquo;une agence externe. Les entreprises \u00e0 l&rsquo;\u00e9chelle o\u00f9 la conformit\u00e9, l&rsquo;observabilit\u00e9 et la collaboration d&rsquo;\u00e9quipe deviennent des exigences, et non plus de simples atouts.<\/p>\n\n<h3 class=\"wp-block-heading\">\u00c0 quoi s&rsquo;attendre de la voie entreprise de Voiceflow<\/h3>\n\n<p>Ce n&rsquo;est pas vraiment un plan fixe \u2014 c&rsquo;est davantage une configuration personnalis\u00e9e pour les entreprises qui d\u00e9ploient des agents IA \u00e0 grande \u00e9chelle. L&rsquo;accent n&rsquo;est plus mis sur une simple tarification bas\u00e9e sur l&rsquo;utilisation, mais sur les besoins des entreprises en mati\u00e8re de contr\u00f4le, de gouvernance et de fiabilit\u00e9 au sein des \u00e9quipes et sur les diff\u00e9rents canaux.<\/p>\n\n<div class=\"wp-block-cloudtalk-cta wp-block-cloudtalk-cta--white wp-block-cloudtalk-cta\"><div class=\"cta-block\"><div class=\"cta-block__content\"><h2 class=\"cta-block__headline\">Fatigu\u00e9 des prix impr\u00e9visibles ?<\/h2><div class=\"cta-block__description\">Essayez CloudTalk gratuitement et b\u00e9n\u00e9ficiez d&rsquo;appels IA \u00e0 co\u00fbts simples et fixes.<\/div><div class=\"cta-block__button\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\" class=\"btn btn-primary\">D\u00e9marrer l&#039;essai gratuit <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">Comment fonctionne le syst\u00e8me de cr\u00e9dits Voiceflow ?<\/h2>\n\n<p>La tarification IA de Voiceflow fonctionne sur un syst\u00e8me de cr\u00e9dits. <strong>Chaque fois que quelqu&rsquo;un interagit avec votre agent, des cr\u00e9dits sont consomm\u00e9s en fonction de ce que fait l&rsquo;agent<\/strong> \u2014 c&rsquo;est le c\u0153ur de la <strong>tarification des agents IA Voiceflow en 2026<\/strong>, qu&rsquo;il s&rsquo;agisse de g\u00e9rer un message de chat, de passer un appel vocal ou d&rsquo;utiliser un mod\u00e8le d&rsquo;IA comme GPT ou Claude.<\/p>\n\n<p>Le co\u00fbt exact d\u00e9pend du canal, du mod\u00e8le et des fournisseurs que vous utilisez. Votre plan vous accorde une allocation mensuelle de cr\u00e9dits, et une fois celle-ci \u00e9puis\u00e9e, vous payez l&rsquo;utilisation suppl\u00e9mentaire ou rechargez votre solde.<\/p>\n\n<p>De plus, Voiceflow propose quatre plans qui d\u00e9finissent \u00e0 la fois l&rsquo;acc\u00e8s aux fonctionnalit\u00e9s et les limites de cr\u00e9dits :<\/p>\n\n\n<ul class=\"wp-block-list\"><li><strong>Gratuit :<\/strong> pour tester et explorer la plateforme, avec une attribution unique de cr\u00e9dits<\/li>\n\n<li><strong>Pro :<\/strong> pour les constructeurs individuels avec acc\u00e8s \u00e0 tous les mod\u00e8les LLM et des limites plus \u00e9lev\u00e9es<\/li>\n\n<li><strong>Business :<\/strong> pour les \u00e9quipes, avec des fonctionnalit\u00e9s suppl\u00e9mentaires comme les mod\u00e8les de secours et le support prioritaire<\/li>\n\n<li><strong>Entreprise :<\/strong> pour les cas d&rsquo;utilisation \u00e0 grande \u00e9chelle avec des cr\u00e9dits personnalis\u00e9s, une s\u00e9curit\u00e9 avanc\u00e9e et des options de d\u00e9ploiement comme le SSO et le cloud priv\u00e9<\/li><\/ul>\n\n\n<p>Selon la documentation de Voiceflow, voici comment ces co\u00fbts sont calcul\u00e9s :<\/p>\n\n<div class=\"wp-block-cloudtalk-table table-style-simple\"><div class=\"table-block\"><div class=\"table-block__table-container\"><table class=\"table-block__table\"><thead><tr><th>Cat\u00e9gorie<\/th><th>Ce qui le d\u00e9clenche<\/th><th>Co\u00fbt<\/th><\/tr><\/thead><tbody><tr><td><strong>Orchestration du chat<\/strong><\/td><td>Chaque message utilisateur ou appel API Conversations<\/td><td>0,005 \u20ac<\/td><\/tr><tr><td><strong>Orchestration t\u00e9l\u00e9phonique<\/strong><\/td><td>Chaque minute d&rsquo;un appel vocal<\/td><td>0,05 \u20ac\/min<\/td><\/tr><tr><td><strong>LLM \u2014 budget<\/strong> (ex. Gemini 2.5 Flash)<\/td><td>Par 1 000 tokens trait\u00e9s<\/td><td>0,000375 \u20ac entr\u00e9e \/ 0,003125 \u20ac sortie<\/td><\/tr><tr><td><strong>LLM \u2014 milieu de gamme<\/strong> (ex. GPT-4o mini)<\/td><td>Par 1 000 tokens trait\u00e9s<\/td><td>0,0005 \u20ac entr\u00e9e \/ 0,002 \u20ac sortie<\/td><\/tr><tr><td><strong>LLM \u2014 premium<\/strong> (ex. Claude Sonnet 4.6)<\/td><td>Par 1 000 tokens trait\u00e9s<\/td><td>\u20ac0.00375 en entr\u00e9e \/ \u20ac0.01875 en sortie<\/td><\/tr><tr><td><strong>Synth\u00e8se vocale<\/strong> (ex: Deepgram base)<\/td><td>Chaque minute d&rsquo;audio transcrit<\/td><td>\u20ac0.005\/min<\/td><\/tr><tr><td><strong>Texte-vers-parole<\/strong> (ex: Cartesia)<\/td><td>Tous les 1 000 caract\u00e8res prononc\u00e9s par l&rsquo;agent<\/td><td>\u20ac0.0475\/1K caract\u00e8res<\/td><\/tr><\/tbody><\/table><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-note wp-block-cloudtalk-note\" aria-label=\"Note content\" role=\"note\"><div class=\"note-block\"><h3 class=\"note-block__title\" id=\"note-title-default\">Pourquoi les co\u00fbts peuvent-ils \u00eatre difficiles \u00e0 pr\u00e9voir ?<\/h3><div class=\"note-block__description\" aria-labelledby=\"note-title-default\"><p>Vous ne payez pas pour une seule action, mais souvent pour plusieurs couches simultan\u00e9ment. Une interaction de chat peut combiner l&rsquo;orchestration et l&rsquo;utilisation de LLM, tandis que la voix ajoute la synth\u00e8se vocale et la transcription vocale en plus.<\/p><p><br>Les co\u00fbts varient \u00e9galement beaucoup selon le mod\u00e8le que vous choisissez, et cette diff\u00e9rence peut \u00eatre significative \u00e0 grande \u00e9chelle. De plus, votre forfait ne d\u00e9finit que votre r\u00e9serve de cr\u00e9dits ; il ne simplifie pas la mani\u00e8re dont l&rsquo;utilisation s&rsquo;accumule.<\/p><p><br>Vous \u00eates perdu ? Nous aussi, nous avons d\u00fb fouiller dans la documentation pour comprendre.<\/p><\/div><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">Quels sont les co\u00fbts additionnels de Voiceflow ?<\/h2>\n\n<p>Le prix du forfait affich\u00e9 \u2014 ou, dans le cas d&rsquo;une entreprise, ce que vous n\u00e9gociez avec les ventes \u2014 n&rsquo;est pas votre co\u00fbt total. Voici ce qui figure \u00e9galement sur la facture :<\/p>\n\n<div class=\"wp-block-cloudtalk-table table-style-simple\"><div class=\"table-block\"><div class=\"table-block__table-container\"><table class=\"table-block__table\"><thead><tr><th>Domaine de co\u00fbt<\/th><th>Ce que c&rsquo;est<\/th><th>Qui vous payez<\/th><th>Ce qui g\u00e9n\u00e8re le co\u00fbt<\/th><\/tr><\/thead><tbody><tr><td>Utilisation LLM (le \u00ab cerveau \u00bb central)<\/td><td>Appels de mod\u00e8les vers GPT, Claude, Gemini, Llama, etc.<\/td><td>Fournisseur LLM (pas Voiceflow)<\/td><td>Choix du mod\u00e8le + volume de jetons<\/td><\/tr><tr><td>T\u00e9l\u00e9phonie (couverture compl\u00e8te)<\/td><td>Appels vocaux via des op\u00e9rateurs externes pour les r\u00e9gions hors \u00c9tats-Unis\/Canada<\/td><td>Fournisseur de t\u00e9l\u00e9phonie tiers<\/td><td>Pays de destination, tarifs du fournisseur, routage des appels, volume d&rsquo;appels<\/td><\/tr><tr><td>Si\u00e8ges d&rsquo;\u00e9diteur &amp; acc\u00e8s<\/td><td>Nombre de personnes qui construisent et g\u00e8rent les agents<\/td><td>Voiceflow (via un forfait ou un accord d&rsquo;entreprise)<\/td><td>Taille de l&rsquo;\u00e9quipe, r\u00f4les et besoins de collaboration<\/td><\/tr><tr><td>Limite d&rsquo;appels simultan\u00e9s<\/td><td>Nombre maximum d&rsquo;appels vocaux simultan\u00e9s par espace de travail<\/td><td>Voiceflow (add-on si vous d\u00e9passez les limites)<\/td><td>Trafic de pointe \/ simultan\u00e9it\u00e9 des appels en temps r\u00e9el (voix uniquement)<\/td><\/tr><tr><td>Masquage PII (protection des donn\u00e9es)<\/td><td>Fonctionnalit\u00e9 qui supprime les informations personnelles identifiables<\/td><td>Add-on Voiceflow<\/td><td>Si vous l&rsquo;activez par projet et les exigences de conformit\u00e9<\/td><\/tr><\/tbody><\/table><\/div><\/div><\/div>\n\n<h3 class=\"wp-block-heading\">Co\u00fbts LLM (vous payez aussi pour le cerveau)<\/h3>\n\n<p>Voiceflow est la plateforme de cr\u00e9ation et de d\u00e9ploiement. Le LLM \u2014 GPT, Claude, Gemini, Llama, ou quel que soit le mod\u00e8le que vous utilisez \u2014 est factur\u00e9 s\u00e9par\u00e9ment par le fournisseur que vous choisissez. Le prix des jetons LLM d\u00e9pend enti\u00e8rement du mod\u00e8le et de votre utilisation. \u00c0 grande \u00e9chelle, c&rsquo;est souvent le principal facteur de co\u00fbt.<\/p>\n\n<h3 class=\"wp-block-heading\">T\u00e9l\u00e9phonie n\u00e9cessaire pour une couverture compl\u00e8te<\/h3>\n\n<p>Voiceflow ne prend en charge les num\u00e9ros de t\u00e9l\u00e9phone natifs que dans des r\u00e9gions limit\u00e9es (principalement les \u00c9tats-Unis et le Canada). Pour une <a href=\"https:\/\/www.cloudtalk.io\/fr\/pays-couverts\/\">couverture mondiale<\/a>, vous aurez besoin d&rsquo;un fournisseur de t\u00e9l\u00e9phonie tiers. Les prix varient selon le pays, le fournisseur et le routage, et \u00e0 grande \u00e9chelle, de petites diff\u00e9rences par minute peuvent rapidement s&rsquo;accumuler.<\/p>\n\n<h3 class=\"wp-block-heading\">Si\u00e8ges d&rsquo;\u00e9diteur et acc\u00e8s d&rsquo;\u00e9quipe<\/h3>\n\n<p>La tarification peut \u00e9galement varier en fonction du nombre de personnes qui construisent et g\u00e8rent les agents. Plus d&rsquo;\u00e9diteurs ou de collaborateurs signifie g\u00e9n\u00e9ralement des co\u00fbts plus \u00e9lev\u00e9s, surtout dans les configurations d&rsquo;\u00e9quipe ou d&rsquo;entreprise o\u00f9 plusieurs r\u00f4les et autorisations sont n\u00e9cessaires.<\/p>\n\n<h3 class=\"wp-block-heading\">Limite d&rsquo;appels simultan\u00e9s<\/h3>\n\n<p>Chaque forfait inclut une limite sur le nombre d&rsquo;appels pouvant se produire simultan\u00e9ment dans votre espace de travail. Cela ne s&rsquo;applique qu&rsquo;aux appels vocaux (pas aux sessions de chat web ou d&rsquo;API). Si vous avez besoin d&rsquo;une capacit\u00e9 sup\u00e9rieure, vous devrez acheter un add-on d&rsquo;appels simultan\u00e9s.<\/p>\n\n<h3 class=\"wp-block-heading\">Masquage PII (fonctionnalit\u00e9 de protection des donn\u00e9es)<\/h3>\n\n<p>Il s&rsquo;agit d&rsquo;une fonctionnalit\u00e9 qui d\u00e9tecte et supprime automatiquement les informations personnelles identifiables (telles que les noms, adresses e-mail ou num\u00e9ros de t\u00e9l\u00e9phone) des conversations. Elle n&rsquo;est pas incluse par d\u00e9faut ; vous devez l&rsquo;activer comme add-on. Une fois activ\u00e9e, vous pouvez choisir quels projets de votre espace de travail l&rsquo;utilisent, en fonction de vos besoins de conformit\u00e9.<\/p>\n\n<div class=\"wp-block-cloudtalk-cta wp-block-cloudtalk-cta--blue wp-block-cloudtalk-cta\"><div class=\"cta-block\"><div class=\"cta-block__content\"><h2 class=\"cta-block__headline\">Facilitez la planification des co\u00fbts des appels IA.<\/h2><div class=\"cta-block__description\">R\u00e9servez une d\u00e9mo CloudTalk et explorez une tarification pr\u00e9visible \u00e0 grande \u00e9chelle.<\/div><div class=\"cta-block__button\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" class=\"btn btn-secondary\">R\u00e9server une d\u00e9mo <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">Quelles alternatives \u00e0 Voiceflow offrent une tarification plus pr\u00e9visible ?<\/h2>\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Best AI Voice Agents for Business in 2026: Complete Review\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/UhFyra1AOJQ?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n<p>Voiceflow est une plateforme puissante, mais sa tarification bas\u00e9e sur l&rsquo;utilisation peut rendre les co\u00fbts plus difficiles \u00e0 pr\u00e9voir \u00e0 mesure que vous progressez. Si vous souhaitez \u00e9viter les factures surprises (et les discussions d\u00e9licates avec le service financier), il vaut la peine d&rsquo;explorer des alternatives avec des mod\u00e8les de tarification plus simples.<\/p>\n\n<p>Voici trois options qui offrent des co\u00fbts plus pr\u00e9visibles que Voiceflow.<\/p>\n\n<div class=\"wp-block-cloudtalk-table table-style-simple\"><div class=\"table-block\"><div class=\"table-block__table-container\"><table class=\"table-block__table\"><thead><tr><th>Fournisseur<\/th><th>Id\u00e9al pour<\/th><th>Prix de d\u00e9part<\/th><th>Fonctionnalit\u00e9s cl\u00e9s<\/th><th>Note G2<\/th><\/tr><\/thead><tbody><tr><td><a href=\"https:\/\/www.cloudtalk.io\/\">CloudTalk<\/a><\/td><td>\u00c9quipes de vente &amp; de support souhaitant des appels IA complets sans assemblage<\/td><td>\u20ac19\/utilisateur\/mois + r\u00e9ceptionniste IA \u00e0 partir de \u20ac99\/mois (200 min)<\/td><td>160+ t\u00e9l\u00e9phonie par pays, 100+ int\u00e9grations CRM natives, support 24\/7<\/td><td>4.4\/5<\/td><\/tr><tr><td>Telnyx<\/td><td>D\u00e9veloppeurs ayant besoin d&rsquo;une infrastructure vocale compl\u00e8te sur leur propre r\u00e9seau<\/td><td>\u20ac0.05\/min<\/td><td>Appels sur r\u00e9seau propre, mod\u00e8le IA au choix, conforme HIPAA &amp; SOC 2<\/td><td>4.8\/5<\/td><\/tr><tr><td><a href=\"https:\/\/www.cloudtalk.io\/vapi-ai-alternative\/\">Vapi<\/a><\/td><td>D\u00e9veloppeurs souhaitant une flexibilit\u00e9 maximale de la pile vocale IA<\/td><td>\u20ac0.05\/min<\/td><td>Flexibilit\u00e9 totale du fournisseur, orchestration d&rsquo;appels personnalis\u00e9e, conforme HIPAA &amp; SOC 2<\/td><td>4.5\/5<\/td><\/tr><tr><td><a href=\"https:\/\/www.cloudtalk.io\/bland-ai-alternative\/\">Bland AI<\/a><\/td><td>Appels sortants \u00e0 volume \u00e9lev\u00e9 avec logique d&rsquo;appel ramifi\u00e9e<\/td><td>\u20ac0.14\/min (ou \u20ac299\/mois)<\/td><td>Appels sortants \u00e0 haute concurrence, constructeur de logique d&rsquo;appel Pathways, voix de marque personnalis\u00e9es<\/td><td>5\/5<\/td><\/tr><\/tbody><\/table><\/div><\/div><\/div>\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"This AI Voice Agent Sounds WAY Too Real (You Won&#039;t Believe It!)\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/9s6841KQ1pc?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\">R\u00e9server une d\u00e9mo<\/a><\/div><\/div>\n\n\n<h2 class=\"wp-block-heading\">Quelles sont les meilleures fonctionnalit\u00e9s de Voiceflow ?<\/h2>\n\n<p>Malgr\u00e9 l&rsquo;opacit\u00e9 de la tarification, Voiceflow poss\u00e8de de v\u00e9ritables atouts qui expliquent pourquoi plus de 250 000 utilisateurs font confiance \u00e0 la plateforme. Voici ce que la tarification des fonctionnalit\u00e9s de Voiceflow vous offre \u00e0 chaque niveau.<\/p>\n\n<h3 class=\"wp-block-heading\">Constructeur d&rsquo;agents pour cr\u00e9er des conversations IA visuellement<\/h3>\n\n<p>Le constructeur visuel d&rsquo;agents de Voiceflow est essentiellement un canevas de glisser-d\u00e9poser o\u00f9 vous concevez le d\u00e9roulement de la conversation.<\/p>\n\n<p>Vous pouvez y d\u00e9finir des \u00e9tapes structur\u00e9es pour les parties pr\u00e9visibles de l&rsquo;exp\u00e9rience (comme les formulaires, le routage ou les d\u00e9cisions cl\u00e9s), et les combiner avec des \u00e9tapes plus flexibles bas\u00e9es sur l&rsquo;IA o\u00f9 l&rsquo;utilisateur pourrait s&rsquo;\u00e9carter du script.<\/p>\n\n<p>En outre, vous pouvez ajouter des instructions et des garde-fous globaux pour que l&rsquo;agent sache ce qu&rsquo;il ne doit jamais faire ou dire, et quand il doit rester strictement dans un chemin d\u00e9fini.<\/p>\n\n<div class=\"wp-block-cloudtalk-note wp-block-cloudtalk-note\" aria-label=\"Note content\" role=\"note\"><div class=\"note-block\"><h3 class=\"note-block__title\" id=\"note-title-default\">L\u00e0 o\u00f9 cela pourrait \u00eatre am\u00e9lior\u00e9 :<\/h3><div class=\"note-block__description\" aria-labelledby=\"note-title-default\"><p><a href=\"https:\/\/www.g2.com\/products\/voiceflow\/reviews\" target=\"_blank\" rel=\"nofollow noopener\">Certains utilisateurs<\/a> rapportent que Voiceflow est facile \u00e0 prendre en main, mais devient plus difficile \u00e0 mesure que l&rsquo;on approfondit. Une fois que vous d\u00e9passez les bases, cela requiert plus de connaissances techniques, ce qui peut \u00eatre un d\u00e9fi si vous n&rsquo;avez pas cette exp\u00e9rience.<\/p><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/voiceflow-pricing-review4.png\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis G2 sur Voiceflow<\/div><a href=\"https:\/\/www.g2.com\/products\/voiceflow\/reviews\/voiceflow-review-11901093?target=blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Lire l&#039;avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<h3 class=\"wp-block-heading\">Flexibilit\u00e9 des mod\u00e8les sans \u00eatre li\u00e9 \u00e0 un seul fournisseur<\/h3>\n\n<p>Voiceflow vous permet d&rsquo;utiliser diff\u00e9rents fournisseurs de LLM comme GPT, Claude, Gemini, Llama ou Grok, afin que vous ne soyez pas bloqu\u00e9 avec un seul mod\u00e8le. Vous pouvez choisir ce qui fonctionne le mieux pour chaque cas d&rsquo;utilisation et changer en fonction de l&rsquo;\u00e9volution des prix ou des performances.<\/p>\n\n<div class=\"wp-block-cloudtalk-note wp-block-cloudtalk-note\" aria-label=\"Note content\" role=\"note\"><div class=\"note-block\"><h3 class=\"note-block__title\" id=\"note-title-default\">L\u00e0 o\u00f9 cela pourrait \u00eatre am\u00e9lior\u00e9 :<\/h3><div class=\"note-block__description\" aria-labelledby=\"note-title-default\"><p>L&rsquo;inconv\u00e9nient est le choix. Avoir autant d&rsquo;options signifie \u00e9galement plus de d\u00e9cisions \u00e0 prendre, et les \u00e9quipes sans beaucoup d&rsquo;exp\u00e9rience en IA pourraient trouver cela un peu accablant de d\u00e9terminer quel mod\u00e8le utiliser.<\/p><\/div><\/div><\/div>\n\n<h3 class=\"wp-block-heading\">Fonctions API &amp; int\u00e9grations pour connecter votre pile<\/h3>\n\n<p>Voiceflow vous permet de connecter vos agents \u00e0 des outils et services externes via des blocs API et des fonctions int\u00e9gr\u00e9es. En pratique, cela signifie que votre agent n&rsquo;est pas limit\u00e9 aux conversations ; il peut en fait v\u00e9rifier les donn\u00e9es clients, cr\u00e9er des tickets ou mettre \u00e0 jour des enregistrements en temps r\u00e9el.<\/p>\n\n<div class=\"wp-block-cloudtalk-note wp-block-cloudtalk-note\" aria-label=\"Note content\" role=\"note\"><div class=\"note-block\"><h3 class=\"note-block__title\" id=\"note-title-default\">L\u00e0 o\u00f9 cela pourrait \u00eatre am\u00e9lior\u00e9 :<\/h3><div class=\"note-block__description\" aria-labelledby=\"note-title-default\"><p><a href=\"https:\/\/www.g2.com\/products\/voiceflow\/reviews\" target=\"_blank\" rel=\"nofollow noopener\">Certains utilisateurs<\/a> mentionnent que les int\u00e9grations et la configuration des API peuvent prendre du temps \u00e0 comprendre, surtout si vous d\u00e9butez avec les API ou la construction de workflows plus complexes. Pour les projets plus importants, connecter tout de mani\u00e8re propre n\u00e9cessite parfois une configuration suppl\u00e9mentaire ou des outils externes, ce qui peut ralentir l&rsquo;impl\u00e9mentation.<\/p><\/div><\/div><\/div>\n\n\n<p> <\/p>\n\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/voiceflow-pricing-review5.png\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis Voiceflow sur G2<\/div><a href=\"https:\/\/www.g2.com\/products\/voiceflow\/reviews\/voiceflow-review-11891959?target=blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Lire l&#039;avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-recommended-articles wp-block-cloudtalk-recommended-articles\" aria-label=\"Recommended articles section\" role=\"region\"><div class=\"recommended-articles-block\"><h3 class=\"recommended-articles-block__title\" id=\"recommended-articles-title-default\">Recommended articles<\/h3><ul class=\"recommended-articles-block__list\" role=\"list\"><li class=\"recommended-articles-block__item\">\n                            <div class=\"recommended-articles-block__link-wrapper\">\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M6 12L10 8L6 4\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n                                <span class=\"recommended-articles-block__link-text\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/best-ai-voice-agents\/\">Les 13 meilleurs agents vocaux IA pour les entreprises<\/a><\/span>\n                            <\/div>\n                        <\/li><li class=\"recommended-articles-block__item\">\n                            <div class=\"recommended-articles-block__link-wrapper\">\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M6 12L10 8L6 4\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n                                <span class=\"recommended-articles-block__link-text\"><a href=\"https:\/\/www.cloudtalk.io\/blog\/best-ai-voice-agents-for-healthcare\/\">Les 12 meilleurs agents vocaux IA pour la sant\u00e9<\/a><\/span>\n                            <\/div>\n                        <\/li><li class=\"recommended-articles-block__item\">\n                            <div class=\"recommended-articles-block__link-wrapper\">\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M6 12L10 8L6 4\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n                                <span class=\"recommended-articles-block__link-text\"><a href=\"https:\/\/www.cloudtalk.io\/blog\/best-ai-voice-agents-for-law-firms\/\">Les meilleurs agents vocaux IA pour les cabinets d&rsquo;avocats<\/a><\/span>\n                            <\/div>\n                        <\/li><li class=\"recommended-articles-block__item\">\n                            <div class=\"recommended-articles-block__link-wrapper\">\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M6 12L10 8L6 4\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n                                <span class=\"recommended-articles-block__link-text\"><a href=\"https:\/\/www.cloudtalk.io\/blog\/best-ai-voice-agents-for-real-estate\/\">Les meilleurs agents vocaux IA pour l&rsquo;immobilier<\/a><\/span>\n                            <\/div>\n                        <\/li><\/ul><\/div><\/div>\n\n<p><strong>ARTICLES RECOMMAND\u00c9S :<\/strong><\/p>\n\n<h2 class=\"wp-block-heading\">Quels sont les avantages et les inconv\u00e9nients de Voiceflow ?<\/h2>\n\n<p>En mati\u00e8re de <a href=\"https:\/\/www.cloudtalk.io\/fr\/tarifs-ia-vocale\/\">tarification<\/a>, de fonctionnalit\u00e9s et d&rsquo;avis d&rsquo;utilisateurs r\u00e9els, la tendance est assez constante : Voiceflow est appr\u00e9ci\u00e9 pour la rapidit\u00e9 avec laquelle il permet aux \u00e9quipes de cr\u00e9er et de <a href=\"https:\/\/www.cloudtalk.io\/blog\/how-to-implement-ai-voice-agent-in-your-business\/\">d\u00e9ployer des agents IA<\/a>, mais il peut devenir complexe (et plus difficile \u00e0 estimer et \u00e0 g\u00e9rer) \u00e0 mesure que les projets prennent de l&rsquo;ampleur.<\/p>\n\n<p>Voici un tableau r\u00e9capitulatif :<\/p>\n\n<div class=\"wp-block-cloudtalk-table table-style-pros_cons\"><div class=\"table-block\"><div class=\"table-block__table-container\"><table class=\"table-block__table\"><thead><tr><th>Avantages<\/th><th>Inconv\u00e9nients<\/th><\/tr><\/thead><tbody><tr><td>Constructeur visuel rapide et intuitif pour concevoir des flux conversationnels sans code<\/td><td>Courbe d&rsquo;apprentissage abrupte pour les cas d&rsquo;utilisation avanc\u00e9s au-del\u00e0 des flux de travail de base<\/td><\/tr><tr><td>Prise en charge flexible des LLM et des int\u00e9grations via les API et les blocs de fonctions<\/td><td>Les co\u00fbts peuvent devenir difficiles \u00e0 pr\u00e9voir en raison des multiples niveaux d&rsquo;utilisation (cr\u00e9dits, jetons, voix, etc.)<\/td><\/tr><tr><td>Solide pour le prototypage et l&rsquo;it\u00e9ration des agents de chat et vocaux<\/td><td>Le d\u00e9bogage des flux complexes peut prendre du temps \u00e0 mesure que les graphes augmentent en taille<\/td><\/tr><tr><td>Combine la rapidit\u00e9 du sans-code avec un contr\u00f4le de niveau d\u00e9veloppeur<\/td><td>Certaines int\u00e9grations n\u00e9cessitent une configuration suppl\u00e9mentaire ou des outils externes<\/td><\/tr><tr><td>Bon \u00e9quilibre entre logique structur\u00e9e et flexibilit\u00e9 de l&rsquo;IA avec des garde-fous<\/td><td>Le contr\u00f4le et la gouvernance de niveau entreprise peuvent n\u00e9cessiter une configuration suppl\u00e9mentaire ou des forfaits sup\u00e9rieurs<\/td><\/tr><\/tbody><\/table><\/div><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">Voiceflow est-il la bonne solution pour votre \u00e9quipe ?<\/h2>\n\n<p>Voici la r\u00e9ponse courte : <strong>Voiceflow est id\u00e9al si vous construisez des agents IA conversationnels et que vous \u00eates \u00e0 l&rsquo;aise pour assembler les \u00e9l\u00e9ments techniques vous-m\u00eame<\/strong>. Mais ce n&rsquo;est probablement pas la meilleure option si vous souhaitez que l&rsquo;appel IA soit op\u00e9rationnel rapidement avec une tarification simple et pr\u00e9visible d&rsquo;un fournisseur unique.<\/p>\n\n<h3 class=\"wp-block-heading\">Voiceflow convient bien \u00e0 :<\/h3>\n\n\n<ul class=\"wp-block-list\"><li><strong>Les agences et les concepteurs de conversations<\/strong> qui cr\u00e9ent des agents IA pour plusieurs clients, surtout lorsque le marque blanche et la gestion multi-espaces de travail sont importants.<\/li>\n\n<li><strong>Les \u00e9quipes CX d&rsquo;entreprise qui disposent de ressources techniques<\/strong> et peuvent g\u00e9rer l&rsquo;ensemble de la pile (Voiceflow + LLM + fournisseurs de t\u00e9l\u00e9phonie).<\/li>\n\n<li><strong>Les \u00e9quipes de d\u00e9veloppeurs qui souhaitent un contr\u00f4le approfondi<\/strong> sur la logique, le choix du mod\u00e8le et la mani\u00e8re dont tout est d\u00e9ploy\u00e9.<\/li>\n\n<li><strong>Les \u00e9quipes qui ont besoin d&rsquo;une plateforme flexible pour des exp\u00e9riences IA personnalis\u00e9es<\/strong>, y compris celles ayant des exigences plus complexes en mati\u00e8re de donn\u00e9es ou de conformit\u00e9.<\/li><\/ul>\n\n\n<h3 class=\"wp-block-heading\">Voiceflow n&rsquo;est peut-\u00eatre pas la meilleure solution pour :<\/h3>\n\n\n<ul class=\"wp-block-list\"><li><strong>Les \u00e9quipes commerciales ou de support qui souhaitent que l&rsquo;appel IA soit op\u00e9rationnel en quelques jours<\/strong> sans assembler plusieurs outils.<\/li>\n\n<li><strong>Les entreprises qui pr\u00e9f\u00e8rent une seule facture mensuelle pr\u00e9visible<\/strong> au lieu de co\u00fbts distincts pour la plateforme, le mod\u00e8le et la t\u00e9l\u00e9phonie.<\/li>\n\n<li><strong>Les petites \u00e9quipes sans expertise en IA ou technique<\/strong> qui ont besoin du chemin le plus simple possible vers la production.<\/li>\n\n<li><a href=\"https:\/\/www.cloudtalk.io\/ai-voice-agent-for-high-call-volume\/\"><strong>Les cas d&rsquo;utilisation d&rsquo;appels \u00e0 volume \u00e9lev\u00e9<\/strong><\/a> o\u00f9 la tarification bas\u00e9e sur l&rsquo;utilisation peut rendre la budg\u00e9tisation moins pr\u00e9visible.<\/li><\/ul>\n\n\n<p>Si vous faites partie de ce second groupe, CloudTalk offre une configuration plus simple : des agents vocaux IA, la t\u00e9l\u00e9phonie et 100+ des int\u00e9grations natives dans une seule plateforme, plus <a href=\"https:\/\/www.cloudtalk.io\/fr\/numeros-de-telephone-internationaux-pour-votre-centre-dappels\/\">160+ des num\u00e9ros de t\u00e9l\u00e9phone internationaux<\/a>. Avec une tarification IA group\u00e9e et des forfaits de t\u00e9l\u00e9phonie \u00e0 tarif fixe, les co\u00fbts sont g\u00e9n\u00e9ralement plus faciles \u00e0 pr\u00e9voir que la gestion de plusieurs fournisseurs s\u00e9par\u00e9ment.<\/p>\n\n<div class=\"wp-block-cloudtalk-cta wp-block-cloudtalk-cta--blue wp-block-cloudtalk-cta\"><div class=\"cta-block\"><div class=\"cta-block__content\"><h2 class=\"cta-block__headline\">Trop d&rsquo;outils \u00e0 g\u00e9rer ?<\/h2><div class=\"cta-block__description\">Essayez CloudTalk gratuitement et utilisez des agents vocaux IA avec une plateforme unifi\u00e9e.<\/div><div class=\"cta-block__button\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\" class=\"btn btn-secondary\">Commencer l&#039;essai gratuit <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-faq wp-block-cloudtalk-faq--blue wp-block-cloudtalk-faq-v2\" data-display-mode=\"section\"><div class=\"faq-block\"><div class=\"faq-block__header\"><h2 class=\"faq-block__title\">FAQ<\/h2><\/div><div class=\"faq-block__items\"><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-68\"><h3 class=\"faq-item__question-text\">Qu&rsquo;est-ce que Voiceflow ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-68\"><div class=\"faq-item__answer\"><p>Voiceflow est une plateforme de conception, de construction et de d\u00e9ploiement d&rsquo;agents IA conversationnels \u2014 chatbots et <a href=\"https:\/\/www.cloudtalk.io\/fr\/agents-vocaux-ia\/\">assistants vocaux<\/a> \u2014 pour l&rsquo;exp\u00e9rience client, le support et les cas d&rsquo;utilisation d&rsquo;automatisation. Elle prend en charge tous les principaux fournisseurs de LLM et offre \u00e0 la fois un constructeur visuel et un acc\u00e8s API pour les d\u00e9veloppeurs.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-69\"><h3 class=\"faq-item__question-text\">\u00c0 qui Voiceflow convient-il le mieux ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-69\"><div class=\"faq-item__answer\"><p>Voiceflow est id\u00e9al pour les agences qui cr\u00e9ent des agents IA pour leurs clients, les concepteurs de conversations et les \u00e9quipes CX d&rsquo;entreprise dot\u00e9es de ressources techniques. C&rsquo;est une plateforme de construction et de d\u00e9ploiement \u2014 pas une solution d&rsquo;appel pr\u00eate \u00e0 l&#8217;emploi.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-70\"><h3 class=\"faq-item__question-text\">Voiceflow propose-t-il des r\u00e9ductions ou des essais gratuits ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-70\"><div class=\"faq-item__answer\"><p>Oui. La voie agence comprend un essai gratuit sans carte de cr\u00e9dit requise. Pour la tarification des agents IA Voiceflow en 2026, la tarification de la voie entreprise est personnalis\u00e9e \u2014 les r\u00e9ductions d\u00e9pendent du volume et des termes du contrat n\u00e9goci\u00e9s avec l&rsquo;\u00e9quipe de vente.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-71\"><h3 class=\"faq-item__question-text\">Voiceflow en vaut-il la peine ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-71\"><div class=\"faq-item__answer\"><p>Pour les \u00e9quipes qui d\u00e9veloppent des flux de travail IA conversationnels complexes avec des exigences de conformit\u00e9 d&rsquo;entreprise, oui. Pour les \u00e9quipes de vente et de support qui ont besoin d&rsquo;appels IA sans assemblage, il existe des options plus sp\u00e9cialis\u00e9es qui offrent un meilleur rapport qualit\u00e9-prix.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-72\"><h3 class=\"faq-item__question-text\">Voiceflow est-il gratuit ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-72\"><div class=\"faq-item__answer\"><p>La voie agence offre un essai gratuit sans carte de cr\u00e9dit requise. Il n&rsquo;existe pas de plan gratuit permanent pour les d\u00e9ploiements commerciaux en production.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-73\"><h3 class=\"faq-item__question-text\">Que se passe-t-il si je manque de cr\u00e9dits Voiceflow ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-73\"><div class=\"faq-item__answer\"><p>Sur la voie agence, l&rsquo;utilisation est factur\u00e9e au fur et \u00e0 mesure \u2014 il n&rsquo;y a donc pas de coupure nette. Vous payez \u00e0 la consommation. Les termes de la voie entreprise d\u00e9pendent de l&rsquo;accord personnalis\u00e9 que vous n\u00e9gociez.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-74\"><h3 class=\"faq-item__question-text\">Voiceflow est-il bon pour l&rsquo;automatisation du support client ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-74\"><div class=\"faq-item__answer\"><p>Oui, Voiceflow est une plateforme solide pour l&rsquo;automatisation du support client \u2014 en particulier pour les flux de travail complexes o\u00f9 la logique de l&rsquo;agent et l&rsquo;observabilit\u00e9 sont importantes. Cela dit, si votre \u00e9quipe a besoin d&rsquo;un support vocal prioritaire avec des int\u00e9grations de t\u00e9l\u00e9phonie et de CRM int\u00e9gr\u00e9es, une <a href=\"https:\/\/www.cloudtalk.io\/\">plateforme d&rsquo;agent vocal IA d\u00e9di\u00e9e<\/a> peut offrir un temps de valorisation plus rapide.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-75\"><h3 class=\"faq-item__question-text\">Combien co\u00fbte Voiceflow ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-75\"><div class=\"faq-item__answer\"><p>La tarification est bas\u00e9e sur l&rsquo;utilisation, \u00e0 partir de \u20ac0.005 par message\/requ\u00eate et \u20ac0.05 par minute vocale. Les plans Business n\u00e9cessitent des devis personnalis\u00e9s via les ventes.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-76\"><h3 class=\"faq-item__question-text\">Existe-t-il une version gratuite de Voiceflow ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-76\"><div class=\"faq-item__answer\"><p>La voie agence offre un essai gratuit sans carte de cr\u00e9dit requise. Il n&rsquo;existe pas de plan gratuit permanent pour les d\u00e9ploiements commerciaux en production.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-77\"><h3 class=\"faq-item__question-text\">Voiceflow facture-t-il par si\u00e8ge ou par chatbot ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-77\"><div class=\"faq-item__answer\"><p>Voiceflow facture selon l&rsquo;utilisation (jetons, messages, minutes). Le nombre de si\u00e8ges d&rsquo;\u00e9diteur et les limites d&rsquo;appels vocaux simultan\u00e9s peuvent \u00e9galement influencer vos co\u00fbts totaux.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-78\"><h3 class=\"faq-item__question-text\">Voiceflow en vaut-il la peine pour l&rsquo;automatisation des petites entreprises ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-78\"><div class=\"faq-item__answer\"><p>Il convient aux \u00e9quipes techniques qui d\u00e9veloppent des agents complexes. Pour les petites \u00e9quipes souhaitant une tarification simple et pr\u00e9visible pour les appels, d&rsquo;autres plateformes peuvent offrir plus de valeur.<\/p><\/div><\/div><\/div><\/div><div class=\"faq-block__cta\"><div class=\"faq-block__cta-image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/Avatar-group-4.png\" alt=\"\" \/><\/div><div class=\"faq-block__cta-content\"><h3 class=\"faq-block__cta-title\">Vous avez encore des questions ?<\/h3><p class=\"faq-block__cta-description\">Vous ne trouvez pas la r\u00e9ponse \u00e0 votre question ? N&rsquo;h\u00e9sitez pas \u00e0 contacter notre \u00e9quipe sympathique via le chat.<\/p><div class=\"faq-block__cta-button\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" class=\"btn btn-secondary\">Nous contacter<\/a><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>La tarification de Voiceflow commence \u00e0 \u20ac0.005 par message, plus des cr\u00e9dits bas\u00e9s sur l&rsquo;utilisation pour la voix, les LLM et plus encore. D\u00e9couvrez les co\u00fbts complets, les frais suppl\u00e9mentaires et les meilleures alternatives.<\/p>\n","protected":false},"author":130,"featured_media":334049,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":true,"inline_featured_image":false,"footnotes":""},"categories":[272],"tags":[],"class_list":["post-334079","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-centre-dappels"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/posts\/334079","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/users\/130"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/comments?post=334079"}],"version-history":[{"count":0,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/posts\/334079\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/media\/334049"}],"wp:attachment":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/media?parent=334079"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/categories?post=334079"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/tags?post=334079"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}},{"id":334075,"date":"2026-06-18T18:10:31","date_gmt":"2026-06-18T16:10:31","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/?p=334075"},"modified":"2026-06-18T18:10:35","modified_gmt":"2026-06-18T16:10:35","slug":"alternative-a-retell-ai","status":"publish","type":"post","link":"https:\/\/www.cloudtalk.io\/fr\/blog\/alternative-a-retell-ai\/","title":{"rendered":"Meilleures alternatives \u00e0 Retell AI en [cgv actual_year]\u00a0: test\u00e9es et compar\u00e9es"},"content":{"rendered":"<h1 class=\"wp-block-heading has-black-color has-text-color\">Les meilleures alternatives \u00e0 Retell AI en 2026 : test\u00e9es et compar\u00e9es<\/h1>\n\n<div class=\"tv2 wp-block-cloudtalk-table-v2\" data-pin-column=\"0\" data-sticky-first-col=\"0\" data-center-cells=\"0\"><div class=\"table-block\"><div class=\"table-block__header\"><h2 class=\"table-block__headline\">TL;DR : Les 10 meilleures alternatives \u00e0 Retell AI<\/h2><div class=\"table-block__description\">Ces 10 plateformes sont les meilleures alternatives \u00e0 Retell AI pour les appels vocaux IA. D\u00e9couvrez comment elles se comparent en termes d&rsquo;utilisation et de tarification, et choisissez celle qui correspond \u00e0 vos flux de travail.<\/div><\/div><div class=\"table-block__table-container\">\n<table class=\"wp-block-cloudtalk-table-v2 tv2__table\"><tbody>\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row tv2__row--header\"><th class=\"tv2__cell tv2__cell--header\" scope=\"col\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">#<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/th>\n\n<th class=\"tv2__cell tv2__cell--header\" scope=\"col\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Plateforme<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 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10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/th>\n\n<th class=\"tv2__cell tv2__cell--header\" scope=\"col\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Id\u00e9al pour<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/th>\n\n<th class=\"tv2__cell tv2__cell--header\" scope=\"col\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Prix de d\u00e9part<br>(facturation annuelle)<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 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4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/th><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">1<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 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1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">\u00c9quipes de vente et de support des PME<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 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10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">\u20ac19\/utilisateur\/mois<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" 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tv2__row\"><td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">2<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 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9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">\u00c9quipes de d\u00e9veloppeurs g\u00e9rant des appels sortants \u00e0 volume \u00e9lev\u00e9<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 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7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">\u20ac299\/mois + utilisation<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 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class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\"><a href=\"#3\" data-type=\"internal\" data-id=\"#3\">Vapi AI<\/a><\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 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4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Ing\u00e9nieurs ayant besoin d&rsquo;une flexibilit\u00e9 API maximale<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">~\u20ac0.05\/min + extras<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">4<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 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10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\"><a href=\"#4\" data-type=\"internal\" data-id=\"#4\">Synthflow<\/a><\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">\u00c9quipes et agences non techniques<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">\u20ac29\/mois<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">5<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\"><a href=\"#5\" data-type=\"internal\" data-id=\"#5\">ElevenLabs<\/a><\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">\u00c9quipes qui privil\u00e9gient le r\u00e9alisme vocal<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">\u20ac5\/mois<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">6<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\"><a href=\"#6\" data-type=\"internal\" data-id=\"#6\">Voiceflow<\/a><\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Cr\u00e9ateurs et prototypistes d&rsquo;agents visuels<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">\u20ac60\/\u00e9diteur\/mois<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">7<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\"><a href=\"#7\" data-type=\"internal\" data-id=\"#7\">JustCall<\/a><\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Appels IA combin\u00e9s \u00e0 l&rsquo;automatisation des SMS<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">\u20ac29\/utilisateur\/mois<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">8<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\"><a href=\"#8\" data-type=\"internal\" data-id=\"#8\">Twilio<\/a><\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">\u00c9quipes de d\u00e9veloppeurs d&rsquo;entreprise<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">\u20ac0.013\/min +<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">9<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 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clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 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aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">\u20ac75\/utilisateur\/mois<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">10<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\"><a href=\"#10\" data-type=\"internal\" data-id=\"#10\">Dialpad<\/a><\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Appels humains assist\u00e9s par l&rsquo;IA<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">\u20ac15\/utilisateur\/mois<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n<\/tbody><\/table>\n<\/div><\/div><div class=\"table-block__footer\"><figcaption class=\"table-block__caption\">Les 10 meilleures alternatives \u00e0 Retell AI, cas d&rsquo;utilisation et prix de d\u00e9part<\/figcaption><\/div><\/div>\n\n<p>Vous avez configur\u00e9 votre premier flux de travail de <a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/ai-call-answering\/\">r\u00e9ponse automatique IA<\/a> sur Retell AI. Le prix annonc\u00e9 de \u20ac0.07\/minute semblait g\u00e9rable. Puis la facture r\u00e9elle est arriv\u00e9e (\u20ac0.25 ou plus par minute) une fois que vous avez pris en compte le LLM, la couche de t\u00e9l\u00e9phonie et les requ\u00eates de la base de connaissances. Votre utilisation augmente, vos co\u00fbts sont impossibles \u00e0 pr\u00e9voir, et le ticket de support que vous avez ouvert il y a trois jours est toujours en attente.<\/p>\n\n<p>Ce n&rsquo;est pas un cas isol\u00e9. \u00c0 travers des centaines d&rsquo;avis v\u00e9rifi\u00e9s, les utilisateurs de Retell AI signalent le m\u00eame sch\u00e9ma : une tarification qui s&rsquo;envole \u00e0 grande \u00e9chelle, un syst\u00e8me de facturation avec trop de composants, une connectivit\u00e9 CRM limit\u00e9e, et une IA qui n\u00e9cessite toujours l&rsquo;attention des d\u00e9veloppeurs d\u00e8s qu&rsquo;une conversation sort du script.<\/p>\n\n<p>Nous avons compar\u00e9 10 alternatives en termes de prix, de latence et de profondeur CRM. CloudTalk est le meilleur choix pour les <a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/best-ai-voice-agents\/\">meilleurs agents vocaux IA<\/a> gr\u00e2ce \u00e0 sa fiabilit\u00e9 op\u00e9rationnelle et sa puissance int\u00e9gr\u00e9e.<\/p>\n\n<div class=\"wp-block-cloudtalk-cta wp-block-cloudtalk-cta--blue wp-block-cloudtalk-cta\"><div class=\"cta-block\"><div class=\"cta-block__content\"><h2 class=\"cta-block__headline\">D\u00e9couvrez CloudTalk en action<\/h2><div class=\"cta-block__description\">R\u00e9servez une d\u00e9mo rapide et voyez CloudTalk g\u00e9rer un v\u00e9ritable appel IA, de la r\u00e9ponse \u00e0 la synchronisation CRM, avec une tarification pr\u00e9visible par si\u00e8ge.<\/div><div class=\"cta-block__button\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" class=\"btn btn-secondary\">R\u00e9server une d\u00e9mo <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">Pourquoi les \u00e9quipes recherchent une alternative \u00e0 Retell AI<\/h2>\n\n<p>Retell AI est solide pour les d\u00e9veloppements \u00e0 faible volume, mais trois lacunes poussent les utilisateurs vers d&rsquo;autres solutions : l&rsquo;absence de synchronisation CRM native, une tarification par minute impr\u00e9visible et une forte d\u00e9pendance vis-\u00e0-vis des d\u00e9veloppeurs.<\/p>\n\n<p>Les int\u00e9grations CRM manquantes cr\u00e9ent des silos de donn\u00e9es, tandis que l&rsquo;accumulation des co\u00fbts rend la budg\u00e9tisation difficile. De plus, tout flux de travail d&rsquo;agent non basique n\u00e9cessite des ressources d&rsquo;ing\u00e9nierie constantes.<\/p>\n\n<p>Chaque point ci-dessous est tir\u00e9 d&rsquo;avis v\u00e9rifi\u00e9s sur G2. La note globale de Retell AI est \u00e9lev\u00e9e (4.8\/5), donc les frustrations ne sont pas universelles, mais elles sont suffisamment coh\u00e9rentes pour appara\u00eetre dans des centaines de mentions.<\/p>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--cons wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">5 inconv\u00e9nients majeurs de Retell AI : bas\u00e9s sur de vrais avis d&#039;utilisateurs<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Les co\u00fbts augmentent de mani\u00e8re impr\u00e9visible avec l&rsquo;utilisation                <\/div>\n                                                    <div class=\"list-block__content-sub\">\n                        Les \u20ac0.07\/min de Retell ne couvrent que l&rsquo;infrastructure. Les co\u00fbts r\u00e9els atteignent \u20ac0.13&#8211;\u20ac0.31\/min avec le LLM et la t\u00e9l\u00e9phonie. Les \u00e9quipes financi\u00e8res ne peuvent pas pr\u00e9voir les co\u00fbts d&rsquo;appel avec pr\u00e9cision, ce qui bloque les d\u00e9cisions d&rsquo;expansion.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Int\u00e9grations CRM limit\u00e9es                <\/div>\n                                                    <div class=\"list-block__content-sub\">\n                        La connectivit\u00e9 CRM est une lacune majeure. Avec les <a href=\"https:\/\/www.cloudtalk.io\/ai-voice-agent-for-inbound-sales-call\/\">agents vocaux IA pour les appels de vente entrants<\/a>, les donn\u00e9es restent souvent bloqu\u00e9es en dehors d&rsquo;outils comme HubSpot sans travail API personnalis\u00e9, ce qui oblige les repr\u00e9sentants \u00e0 saisir les donn\u00e9es manuellement.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Configuration technique requise pour les sc\u00e9narios r\u00e9els                <\/div>\n                                                    <div class=\"list-block__content-sub\">\n                        Les agents avanc\u00e9s n\u00e9cessitent l&rsquo;intervention des d\u00e9veloppeurs pour le routage et les tests. Les utilisateurs signalent un manque de tutoriels, de sorte que chaque ajustement cr\u00e9e une file d&rsquo;attente dans le carnet de travail du d\u00e9veloppeur.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    La latence r\u00e9elle peut varier en dehors des conditions id\u00e9ales                <\/div>\n                                                    <div class=\"list-block__content-sub\">\n                        Retell affiche des performances de 600 ms, mais les utilisateurs signalent des retards de plus de 1 seconde \u00e0 l&rsquo;\u00e9chelle mondiale. Sans s\u00e9lection de l&#8217;emplacement du serveur, les conversations internationales peuvent sembler peu naturelles et nuire \u00e0 la confiance des clients.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Fonctionnalit\u00e9s de s\u00e9curit\u00e9 et de conformit\u00e9 d&rsquo;entreprise manquantes                <\/div>\n                                                    <div class=\"list-block__content-sub\">\n                        Les industries r\u00e9glement\u00e9es sont confront\u00e9es au manque de conformit\u00e9 ISO 27001 ou de journaux d&rsquo;audit de Retell. Pour les <a href=\"https:\/\/www.cloudtalk.io\/blog\/best-ai-voice-agents-for-insurance\/\">meilleurs agents vocaux IA pour l&rsquo;assurance<\/a>, ces lacunes en mati\u00e8re de conformit\u00e9 sont des obstacles majeurs.                    <\/div>\n                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/Snimka-obrazovky-2026-06-18-o-14.49.55.png\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis G2 sur Retell AI<\/div><a href=\"https:\/\/www.g2.com\/products\/retell-ai\/reviews\/retell-ai-review-11697933\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Lire l&#039;avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/Snimka-obrazovky-2026-05-15-o-12.28.54.png\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis G2 sur Retell AI<\/div><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-notice\" role=\"region\" aria-label=\"Notice section\"><div class=\"notice-block\"><div class=\"notice-block__icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"21\" viewBox=\"0 0 20 21\" fill=\"none\" aria-hidden=\"true\"><path d=\"M10.0003 14.1667V10.8333M10.0003 7.5H10.0087M18.3337 10.8333C18.3337 15.4357 14.6027 19.1667 10.0003 19.1667C5.39795 19.1667 1.66699 15.4357 1.66699 10.8333C1.66699 6.23096 5.39795 2.5 10.0003 2.5C14.6027 2.5 18.3337 6.23096 18.3337 10.8333Z\" stroke=\"#535862\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"notice-block__content\"><div class=\"notice-block__text\">Malgr\u00e9 ces lacunes, Retell AI est un outil de d\u00e9veloppement performant. D\u00e9couvrez l&rsquo;analyse compl\u00e8te dans notre comparaison <a href=\"https:\/\/www.cloudtalk.io\/cloudtalk-vs-retellai\/\">CloudTalk vs. Retell AI<\/a>.<\/div><\/div><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">Quelle est la meilleure alternative \u00e0 Retell AI ?<\/h2>\n\n<p>CloudTalk est une alternative compl\u00e8te, regroupant des agents IA, la synchronisation CRM et des num\u00e9ros mondiaux \u00e0 partir de \u20ac25\/utilisateur\/mois sans minimum de si\u00e8ges.<\/p>\n\n<p>L\u00e0 o\u00f9 Retell AI vous fournit une infrastructure \u00e0 b\u00e2tir, CloudTalk vous offre un syst\u00e8me pr\u00eat \u00e0 l&#8217;emploi. Pour la meilleure alternative \u00e0 Retell AI pour les \u00e9quipes de service client et de vente, cette distinction guide chaque d\u00e9cision.<\/p>\n\n<h3 class=\"wp-block-heading\">Voici pourquoi les utilisateurs consid\u00e8rent CloudTalk comme la meilleure alternative \u00e0 Retell AI<\/h3>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--pros wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">5 raisons pour lesquelles CloudTalk surpasse Retell AI<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Tarification pr\u00e9visible par si\u00e8ge                <\/div>\n                                                    <div class=\"list-block__content-sub\">\n                        \u00c0 partir de \u20ac25\/utilisateur\/mois, contrairement \u00e0 la facturation variable par minute de Retell AI qui s&rsquo;\u00e9l\u00e8ve couramment \u00e0 \u20ac0.13&#8211;\u20ac0.31\/min dans les d\u00e9ploiements r\u00e9els. Aucune surprise de consommation sur votre facture mensuelle.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Num\u00e9ros locaux dans 160+ pays                <\/div>\n                                                    <div class=\"list-block__content-sub\">\n                        Permettant une port\u00e9e mondiale avec un identifiant d&rsquo;appelant local, par rapport au support de num\u00e9ros de t\u00e9l\u00e9phone limit\u00e9 r\u00e9gionalement de Retell AI.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Intelligence conversationnelle IA                <\/div>\n                                                    <div class=\"list-block__content-sub\">\n                        La <a href=\"https:\/\/www.cloudtalk.io\/fr\/outils-de-centre-dappels\/transcription-des-appels\/\">transcription d&rsquo;appels<\/a>, l&rsquo;<a href=\"https:\/\/www.cloudtalk.io\/fr\/analyse-des-sentiments\/\">analyse des sentiments<\/a> et les r\u00e9sum\u00e9s d&rsquo;appels IA sont inclus sans frais de LLM s\u00e9par\u00e9s ni c\u00e2blage API.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Int\u00e9grations CRM natives                <\/div>\n                                                    <div class=\"list-block__content-sub\">\n                        Avec <a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-dun-centre-dappel-pour-hubspot\/\">HubSpot<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-de-votre-systeme-telephonique-dans-salesforce\/\">Salesforce<\/a> et Pipedrive. Les appels, notes et r\u00e9sum\u00e9s IA se synchronisent automatiquement, \u00e9liminant la saisie manuelle de donn\u00e9es que Retell AI exige par d\u00e9faut.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    SLA de disponibilit\u00e9 de 99.999% et un essai gratuit de 14 jours                <\/div>\n                                                    <div class=\"list-block__content-sub\">\n                        Plus 100+ int\u00e9grations et aucun minimum de si\u00e8ges. La barri\u00e8re \u00e0 l&rsquo;entr\u00e9e est faible et la voie vers la mise \u00e0 l&rsquo;\u00e9chelle est claire.                    <\/div>\n                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div><\/div>\n<\/div><\/div>\n\n<p>Pour une analyse compl\u00e8te des fonctionnalit\u00e9s c\u00f4te \u00e0 c\u00f4te, consultez la comparaison <a href=\"https:\/\/www.cloudtalk.io\/cloudtalk-vs-retellai\/\">CloudTalk vs. Retell AI<\/a>.<\/p>\n\n<div class=\"wp-block-cloudtalk-cta wp-block-cloudtalk-cta--blue wp-block-cloudtalk-cta\"><div class=\"cta-block\"><div class=\"cta-block__content\"><h2 class=\"cta-block__headline\">Pr\u00eat(e) \u00e0 abandonner la facturation impr\u00e9visible \u00e0 la minute ?<\/h2><div class=\"cta-block__description\">Commencez votre essai CloudTalk de 14 jours et b\u00e9n\u00e9ficiez des appels IA, de la synchronisation CRM et des num\u00e9ros mondiaux dans un seul plan pr\u00e9visible par si\u00e8ge.<\/div><div class=\"cta-block__button\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\" class=\"btn btn-secondary\">Commencer votre essai gratuit <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">Comment nous avons \u00e9valu\u00e9 ces alternatives \u00e0 Retell AI<\/h2>\n\n<p>Choisir parmi les concurrents de Retell AI ne se r\u00e9sume pas \u00e0 une liste de fonctionnalit\u00e9s. L&rsquo;\u00e9cart entre un prix annonc\u00e9 et un co\u00fbt r\u00e9el, ou entre une d\u00e9mo contr\u00f4l\u00e9e et la performance en production, est l&rsquo;endroit o\u00f9 les acheteurs sont constamment surpris. Notre \u00e9valuation a \u00e9t\u00e9 con\u00e7ue pour mettre pr\u00e9cis\u00e9ment cela en \u00e9vidence.<\/p>\n\n<h3 class=\"wp-block-heading\">Nos crit\u00e8res de s\u00e9lection et m\u00e9thodologie de test<\/h3>\n\n<p>Nous avons test\u00e9 chaque plateforme de mani\u00e8re pratique et avons recoup\u00e9 les r\u00e9sultats avec les avis d&rsquo;utilisateurs v\u00e9rifi\u00e9s de G2, Capterra et Trustpilot (minimum 100 avis par outil lorsque disponibles). Huit crit\u00e8res ont fa\u00e7onn\u00e9 le classement final :<\/p>\n\n\n<ul class=\"wp-block-list\"><li><strong>Tests pratiques<\/strong> des fonctionnalit\u00e9s principales d&rsquo;appel et de routage dans des conditions r\u00e9elles.<\/li>\n\n<li><strong>Transparence des prix<\/strong> : tarif annonc\u00e9 vs. co\u00fbt r\u00e9el tout compris incluant le LLM, la t\u00e9l\u00e9phonie et les modules compl\u00e9mentaires.<\/li>\n\n<li><strong>Analyse des avis<\/strong> sur G2, Capterra et Trustpilot pour les mod\u00e8les de satisfaction r\u00e9currents et les modes de d\u00e9faillance.<\/li>\n\n<li><strong>Couverture internationale<\/strong> : disponibilit\u00e9 des num\u00e9ros et qualit\u00e9 des appels dans plusieurs r\u00e9gions.<\/li>\n\n<li><strong>Profondeur de l&rsquo;IA et de l&rsquo;automatisation<\/strong> : ce qui est inclus dans les forfaits de base par rapport \u00e0 ce qui co\u00fbte un suppl\u00e9ment.<\/li>\n\n<li><strong>Qualit\u00e9 de l&rsquo;int\u00e9gration CRM<\/strong>, en particulier la profondeur de la synchronisation avec HubSpot, Salesforce et Pipedrive.<\/li>\n\n<li><strong>R\u00e9activit\u00e9 du support et qualit\u00e9 de l&rsquo;int\u00e9gration<\/strong> : la rapidit\u00e9 avec laquelle une aide r\u00e9elle arrive apr\u00e8s l&rsquo;inscription.<\/li>\n\n<li><strong>Facilit\u00e9 de migration depuis Retell AI<\/strong> : portabilit\u00e9 des num\u00e9ros, exportation des donn\u00e9es et complexit\u00e9 de la configuration.<\/li><\/ul>\n\n\n<p>Ce guide s&rsquo;adresse aux \u00e9quipes de vente de 5 \u00e0 200 postes. Les d\u00e9veloppeurs pourraient pr\u00e9f\u00e9rer Vapi ou Bland AI, tandis que les centres d&rsquo;entreprise devraient se tourner vers Genesys ou Dialpad.<\/p>\n\n<div class=\"wp-block-cloudtalk-notice\" role=\"region\" aria-label=\"Notice section\"><div class=\"notice-block\"><div class=\"notice-block__icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"21\" viewBox=\"0 0 20 21\" fill=\"none\" aria-hidden=\"true\"><path d=\"M10.0003 14.1667V10.8333M10.0003 7.5H10.0087M18.3337 10.8333C18.3337 15.4357 14.6027 19.1667 10.0003 19.1667C5.39795 19.1667 1.66699 15.4357 1.66699 10.8333C1.66699 6.23096 5.39795 2.5 10.0003 2.5C14.6027 2.5 18.3337 6.23096 18.3337 10.8333Z\" stroke=\"#535862\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"notice-block__content\"><div class=\"notice-block__text\"><strong>Pourquoi faire confiance \u00e0 nos avis<\/strong> : D\u00e9couvrez comment nous maintenons <a href=\"https:\/\/www.cloudtalk.io\/content-integrity-statement\/\">l&rsquo;int\u00e9grit\u00e9 de notre contenu<\/a> et <a href=\"https:\/\/www.cloudtalk.io\/software-review-methodology\/\">notre m\u00e9thodologie d&rsquo;\u00e9valuation des logiciels<\/a>.<\/div><\/div><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">Les 10 meilleures alternatives \u00e0 Retell AI pour 2026<\/h2>\n\n<p>Avant de plonger dans les analyses d\u00e9taill\u00e9es des 10 meilleures alternatives \u00e0 Retell AI, voici <strong>un aper\u00e7u de nos meilleurs choix<\/strong>.<\/p>\n\n<div class=\"tv2 tv2--has-pin wp-block-cloudtalk-table-v2\" data-pin-column=\"1\" data-sticky-first-col=\"0\" data-center-cells=\"0\"><div class=\"table-block\"><div class=\"table-block__header\"><h2 class=\"table-block__headline\">Comparatif des alternatives \u00e0 Retell AI<\/h2><div class=\"table-block__description\">Comparaison directe des 10 meilleures alternatives \u00e0 Retell AI en fonction du prix, de la note et du facteur diff\u00e9renciateur principal.<\/div><\/div><div class=\"table-block__table-container\">\n<table class=\"wp-block-cloudtalk-table-v2 tv2__table\"><tbody>\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row tv2__row--header\"><th class=\"tv2__cell tv2__cell--header\" scope=\"col\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Outil<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/th>\n\n<th class=\"tv2__cell tv2__cell--header\" scope=\"col\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Prix de d\u00e9part<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/th>\n\n<th class=\"tv2__cell tv2__cell--header\" scope=\"col\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Note G2<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/th>\n\n<th class=\"tv2__cell tv2__cell--header\" scope=\"col\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Id\u00e9al pour<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/th>\n\n<th class=\"tv2__cell tv2__cell--header\" scope=\"col\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Essai gratuit<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/th>\n\n<th class=\"tv2__cell tv2__cell--header\" scope=\"col\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Diff\u00e9renciateur cl\u00e9<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/th><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\"><strong>CloudTalk<\/strong><\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">\u20ac19\/utilisateur\/mois<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">4.4\/5\/5<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Ventes et support PME<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">14 jours<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Full stack : IA, appels et CRM sur une seule plateforme<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Bland AI<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">\u20ac299\/mois + utilisation<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">5.0\/5 (3 avis)<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">\u00c9quipes de d\u00e9veloppeurs pour l&rsquo;outbound<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Non<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Prix fixe \u20ac0,09\/min tout compris<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Vapi AI<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">~\u20ac0,05\/min + suppl\u00e9ments<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">3.8\/5<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Constructions ax\u00e9es sur les d\u00e9veloppeurs<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">60 min gratuites<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">API multi-LLM la plus flexible<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Synthflow<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">\u20ac29\/mois<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">4.5\/5 (1,015 avis)<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">\u00c9quipes et agences sans code<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Oui<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">V\u00e9ritable glisser-d\u00e9poser sans code<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">ElevenLabs<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">\u20ac5\/mois<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">4.5\/5 (1,140 avis)<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">R\u00e9alisme vocal<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Oui<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Qualit\u00e9 vocale in\u00e9gal\u00e9e<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Voiceflow<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">\u20ac60\/\u00e9diteur\/mois<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">4.7\/5 (plus de 90 avis)<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Cr\u00e9ateurs d&rsquo;agents visuels<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Oui<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Canevas multicanal intuitif<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">JustCall<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">\u20ac29\/utilisateur\/mois<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">4.3\/5 (2,386 avis)<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Appels IA + SMS<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Oui<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Automatisation pouss\u00e9e du CRM + SMS<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 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10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Twilio<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 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class=\"tv2__cell-text\">\u20ac0,013\/min +<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 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10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">~4.4\/5<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 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2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Oui<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Profondeur de l&rsquo;infrastructure CPaaS<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 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10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Genesys Cloud CX<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">\u20ac75\/utilisateur\/mois<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">4.4\/5<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Grands centres de contact<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Oui<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">IA omnicanal d&rsquo;entreprise<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Dialpad<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">\u20ac15\/utilisateur\/mois<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">4.4\/5 (plus de 5,500 avis)<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Coaching IA + appels<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Oui<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Transcription IA en direct \u00e0 l&rsquo;\u00e9cran<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n<\/tbody><\/table>\n<\/div><\/div><div class=\"table-block__footer\"><figcaption class=\"table-block__caption\">Les meilleures alternatives \u00e0 Retell AI en un coup d&rsquo;\u0153il.<\/figcaption><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-note wp-block-cloudtalk-note\" aria-label=\"Note content\" role=\"note\"><div class=\"note-block\"><h3 class=\"note-block__title\" id=\"note-title-default\">Le pi\u00e8ge des co\u00fbts cach\u00e9s :<\/h3><div class=\"note-block__description\" aria-labelledby=\"note-title-default\"><p>Le tarif annonc\u00e9 de <strong>\u20ac0,07\/min<\/strong> de Retell AI ne couvre que la couche vocale. Une fois que vous ajoutez le LLM, la t\u00e9l\u00e9phonie et les requ\u00eates de base de connaissances, le co\u00fbt r\u00e9el s&rsquo;\u00e9l\u00e8ve g\u00e9n\u00e9ralement \u00e0 <strong>\u20ac0,13&#8211;\u20ac0,31\/min<\/strong>, ce qui rend la budg\u00e9tisation \u00e0 grande \u00e9chelle difficile. Les plateformes par si\u00e8ge comme CloudTalk \u00e9liminent enti\u00e8rement cette variabilit\u00e9.<\/p><\/div><\/div><\/div>\n\n<h3 class=\"wp-block-heading\" id=\"1\">1. CloudTalk : La meilleure alternative \u00e0 Retell AI pour les \u00e9quipes de vente et de support<\/h3>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><div class=\"embed-block__inner-container\"><iframe src=\"https:\/\/www.youtube.com\/embed\/5XSOnDMveaw\" title=\"Embedded video\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/div><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis vid\u00e9o CloudTalk<\/div><a href=\"https:\/\/www.youtube.com\/watch?v=5XSOnDMveaw\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Regarder sur YouTube <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Qu&rsquo;est-ce que CloudTalk ?<\/h4>\n\n<p>CloudTalk est une plateforme d&rsquo;appels cloud pour les ventes et le support, offrant des <a href=\"https:\/\/www.cloudtalk.io\/fr\/agents-vocaux-ia\/\">agents IA<\/a>, une t\u00e9l\u00e9phonie fiable et des int\u00e9grations CRM sans n\u00e9cessiter de configuration par un d\u00e9veloppeur. Utilis\u00e9e par plus de 5,500 entreprises, elle fournit un r\u00e9seau mondial et une couche d&rsquo;automatisation que les \u00e9quipes peuvent d\u00e9ployer imm\u00e9diatement.<\/p>\n\n<h4 class=\"wp-block-heading\">Pourquoi CloudTalk est-elle une alternative solide \u00e0 Retell AI ?<\/h4>\n\n<p>CloudTalk fournit un <a href=\"https:\/\/www.cloudtalk.io\/ai-voice-agent-for-small-business\/\">agent vocal IA<\/a> pr\u00eat \u00e0 l&#8217;emploi pour les petites entreprises. Contrairement au mod\u00e8le d&rsquo;infrastructure de Retell, elle ne n\u00e9cessite pas d&rsquo;\u00e9quipe technique pour la maintenance.<\/p>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Plateforme compl\u00e8te :<\/strong> agents vocaux IA, routage d&rsquo;appels, analyses en temps r\u00e9el et synchronisation CRM dans un seul outil. Cela contraste avec le mod\u00e8le d&rsquo;infrastructure uniquement de Retell AI qui vous oblige \u00e0 c\u00e2bler chaque couche suppl\u00e9mentaire.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Aucun d\u00e9veloppeur requis :<\/strong> les \u00e9quipes non techniques peuvent d\u00e9ployer, configurer et it\u00e9rer sur des agents vocaux sans \u00e9crire de code.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Tarification pr\u00e9visible :<\/strong> la facturation forfaitaire par si\u00e8ge \u00e9limine les surprises de co\u00fbts variables qui rendent Retell AI difficile \u00e0 budg\u00e9tiser \u00e0 grande \u00e9chelle.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Automatisation CRM native :<\/strong> les appels, transcriptions et r\u00e9sum\u00e9s IA sont automatiquement envoy\u00e9s vers HubSpot, Salesforce et <a href=\"https:\/\/www.cloudtalk.io\/fr\/n-1-des-systemes-telephoniques-pour-les-equipes-de-vente-pipedrive\/\">Pipedrive<\/a>, sans aucun travail d&rsquo;int\u00e9gration personnalis\u00e9.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Niveau de s\u00e9curit\u00e9 le plus \u00e9lev\u00e9 :<\/strong> certifi\u00e9 ISO 27001 et conforme au RGPD, avec SSO et contr\u00f4les d&rsquo;acc\u00e8s bas\u00e9s sur les r\u00f4les. Ce sont des exigences que Retell AI ne satisfait pas actuellement.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Fonctionnalit\u00e9s cl\u00e9s de CloudTalk<\/h4>\n\n\n<ul class=\"wp-block-list\"><li><a href=\"https:\/\/www.cloudtalk.io\/fr\/agents-vocaux-ia\/\">Agents vocaux IA<\/a> : des agents enti\u00e8rement autonomes qui g\u00e8rent les appels entrants et sortants, qualifient les prospects, les acheminent vers des repr\u00e9sentants humains et fonctionnent 24h\/24 et 7j\/7 sans configuration de d\u00e9veloppeur.<\/li>\n\n<li><a href=\"https:\/\/www.cloudtalk.io\/fr\/conversation-intelligente-alimentee-par-lia\/\">CloudTalk IA<\/a> : une couche IA int\u00e9gr\u00e9e couvrant les r\u00e9sum\u00e9s d&rsquo;appels, l&rsquo;analyse des sentiments, l&rsquo;extraction de sujets, les ratios parole\/\u00e9coute et les notes intelligentes, incluse dans les forfaits de base sans facturation LLM s\u00e9par\u00e9e.<\/li>\n\n<li><a href=\"https:\/\/www.cloudtalk.io\/?page_id=296734\">Power Dialer<\/a> et <a href=\"https:\/\/www.cloudtalk.io\/fr\/composeur-parallele\/\">Parallel Dialer<\/a> : le Parallel Dialer compose jusqu&rsquo;\u00e0 10 num\u00e9ros simultan\u00e9ment et ne connecte les repr\u00e9sentants que lorsqu&rsquo;une personne r\u00e9pond.<\/li>\n\n<li><a href=\"https:\/\/www.cloudtalk.io\/fr\/concepteur-de-flux-dappels\/\">Concepteur de flux d&rsquo;appels<\/a> : un constructeur visuel par glisser-d\u00e9poser pour la logique de routage, les menus IVR et les r\u00e8gles d&rsquo;heures d&rsquo;ouverture. Aucun code requis.<\/li>\n\n<li><a href=\"https:\/\/www.cloudtalk.io\/fr\/numeros-de-telephone-internationaux-pour-votre-centre-dappels\/\">Num\u00e9ros internationaux<\/a> : num\u00e9ros virtuels locaux dans plus de 160 pays.<\/li>\n\n<li><a href=\"https:\/\/www.cloudtalk.io\/fr\/automatisation-du-flux-de-travail\/\">Automatisation des flux de travail<\/a> : automatisez les t\u00e2ches post-appel comme la journalisation CRM, les SMS de suivi, le marquage et les mises \u00e0 jour du stade de l&rsquo;affaire.<\/li>\n\n<li><a href=\"https:\/\/www.cloudtalk.io\/fr\/logiciel-de-centre-dappels-avec-statistiques\/\">Analyses<\/a> : tableaux de bord en temps r\u00e9el et rapports au niveau des agents pour suivre les KPI et d\u00e9tecter les probl\u00e8mes pr\u00e9cocement.<\/li>\n\n<li><a href=\"https:\/\/www.cloudtalk.io\/fr\/securite-cloudtalk\/\">S\u00e9curit\u00e9<\/a> : certifi\u00e9 ISO 27001 et conforme au RGPD, avec SSO, contr\u00f4les d&rsquo;acc\u00e8s bas\u00e9s sur les r\u00f4les et journaux d&rsquo;audit.<\/li><\/ul>\n\n\n<h4 class=\"wp-block-heading\">Quels sont les avantages et les inconv\u00e9nients de CloudTalk ?<\/h4>\n\n<div class=\"wp-block-cloudtalk-table table-style-pros_cons\"><div class=\"table-block\"><div class=\"table-block__table-container\"><table class=\"table-block__table\"><thead><tr><th>Avantages<\/th><th>Inconv\u00e9nients<\/th><\/tr><\/thead><tbody><tr><td><strong>Plateforme compl\u00e8te :<\/strong> appels IA + analyses + synchronisation CRM en un seul outil.<\/td><td><strong>La tarification par si\u00e8ge<\/strong> peut \u00eatre plus \u00e9lev\u00e9e que les mod\u00e8les par minute pour les cas d&rsquo;utilisation \u00e0 tr\u00e8s faible volume, mais elle est beaucoup plus pr\u00e9visible.<\/td><\/tr><tr><td><strong>Aucune configuration de d\u00e9veloppeur requise<\/strong> &#8212; d\u00e9ployable par des \u00e9quipes non techniques.<\/td><td><strong>Principalement ax\u00e9 sur la voix et les appels<\/strong> &#8212; les \u00e9quipes dont le canal principal est la messagerie asynchrone pourraient pr\u00e9f\u00e9rer une plateforme omnicanal plus large.<\/td><\/tr><tr><td><strong>Tarification fixe par si\u00e8ge pr\u00e9visible<\/strong> sans surprises li\u00e9es \u00e0 l&rsquo;utilisation variable.<\/td><td class=\"empty\"><\/td><\/tr><tr><td><strong>Num\u00e9ros locaux<\/strong> dans plus de 160 pays.<\/td><td class=\"empty\"><\/td><\/tr><tr><td><strong>SLA de disponibilit\u00e9 de 99.999%<\/strong> soutenu par une infrastructure r\u00e9partie mondialement.<\/td><td class=\"empty\"><\/td><\/tr><tr><td><strong>Int\u00e9grations CRM natives<\/strong> avec HubSpot, Salesforce, Pipedrive, <a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-dun-centre-dappels-pour-zendesk\/\">Zendesk<\/a>, et plus de 100 autres.<\/td><td class=\"empty\"><\/td><\/tr><tr><td><strong>Certifi\u00e9 ISO 27001<\/strong> et conforme au RGPD.<\/td><td class=\"empty\"><\/td><\/tr><\/tbody><\/table><\/div><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Comparaison des tarifs CloudTalk et Retell AI<\/h4>\n\n<p>CloudTalk utilise un mod\u00e8le transparent par si\u00e8ge. La <a href=\"https:\/\/www.cloudtalk.io\/?page_id=318513\">tarification de Retell AI<\/a>, en revanche, est bas\u00e9e sur l&rsquo;utilisation, ce qui semble moins cher \u00e0 faible volume mais \u00e9volue de mani\u00e8re impr\u00e9visible \u00e0 mesure que la fr\u00e9quence des appels et la complexit\u00e9 des LLM augmentent.<\/p>\n\n<div class=\"wp-block-cloudtalk-table table-style-simple\"><div class=\"table-block\"><div class=\"table-block__table-container\"><table class=\"table-block__table\"><thead><tr><th><\/th><th>CloudTalk<\/th><th>Retell AI<\/th><\/tr><\/thead><tbody><tr><td><strong>Prix de d\u00e9part<\/strong><\/td><td>\u20ac25\/utilisateur\/mois (monde) \/ \u20ac19\/utilisateur\/mois (AN\/LATAM)<\/td><td>\u20ac0,07\/min (couche vocale uniquement)<\/td><\/tr><tr><td><strong>Co\u00fbt total r\u00e9el<\/strong><\/td><td>Fixe par si\u00e8ge, aucune variable d&rsquo;utilisation<\/td><td>\u20ac0,13&#8211;\u20ac0,31\/min (voix + LLM + t\u00e9l\u00e9phonie + BC)<\/td><\/tr><tr><td><strong>Int\u00e9grations CRM<\/strong><\/td><td>Natives, incluses<\/td><td>Non natives &#8212; n\u00e9cessite une construction d&rsquo;API<\/td><\/tr><tr><td><strong>Fonctionnalit\u00e9s IA<\/strong><\/td><td>Incluses dans les plans de base<\/td><td>Co\u00fbt LLM s\u00e9par\u00e9 en sus<\/td><\/tr><tr><td><strong>Essai gratuit<\/strong><\/td><td>14 jours<\/td><td>Limit\u00e9<\/td><\/tr><tr><td><strong>Minimum de si\u00e8ges<\/strong><\/td><td>Aucun<\/td><td>Aucun (mais les co\u00fbts augmentent \u00e0 l&rsquo;\u00e9chelle)<\/td><\/tr><tr><td><strong>S\u00e9curit\u00e9 (ISO 27001)<\/strong><\/td><td>&#10003;<\/td><td>&#10007;<\/td><\/tr><\/tbody><\/table><\/div><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Comment les utilisateurs de G2 \u00e9valuent-ils CloudTalk ?<\/h4>\n\n<p>CloudTalk d\u00e9tient une note de <strong>4.4\/5\/5<\/strong> sur <a href=\"https:\/\/www.g2.com\/products\/cloudtalk\/reviews?target=blank&#038;rel=nofollow\" target=\"_blank\" rel=\"noopener\">G2<\/a> bas\u00e9e sur plus de 1,702 avis v\u00e9rifi\u00e9s, salu\u00e9 pour sa fiabilit\u00e9 et sa synchronisation CRM native, une solution op\u00e9rationnelle compl\u00e8te pour ceux qui passent des plateformes d&rsquo;infrastructure.<\/p>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/g2-cloudtalk-review-12852659.png\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis CloudTalk sur G2<\/div><a href=\"#\" class=\"btn btn-small btn-primary\">Lire l&#039;avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-cta wp-block-cloudtalk-cta--white wp-block-cloudtalk-cta\"><div class=\"cta-block\"><div class=\"cta-block__content\"><h2 class=\"cta-block__headline\">Passez d&rsquo;une infrastructure \u00e0 une plateforme pr\u00eate \u00e0 l&#8217;emploi.<\/h2><div class=\"cta-block__description\">Obtenez les appels IA, la synchronisation CRM et les num\u00e9ros mondiaux sans c\u00e2bler une seule API. Commencez votre essai gratuit d\u00e8s aujourd&rsquo;hui.<\/div><div class=\"cta-block__button\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\" class=\"btn btn-primary\">Essai gratuit <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div>\n\n<h3 class=\"wp-block-heading\" id=\"2\">2. Bland AI : Id\u00e9al pour les \u00e9quipes de d\u00e9veloppeurs API-First menant des campagnes d&rsquo;appels sortants<\/h3>\n\n<h4 class=\"wp-block-heading\">Qu&rsquo;est-ce que Bland AI ?<\/h4>\n\n<p><a href=\"https:\/\/www.cloudtalk.io\/bland-ai-alternative\/\">Bland AI<\/a> propose des tarifs fixes de \u20ac0,09\/min pour la <a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/best-automated-voice-agents-for-lead-generation\/\">g\u00e9n\u00e9ration de leads par agent vocal automatis\u00e9<\/a> \u00e0 grand volume, \u00e9vitant la structure de facturation cumulative trouv\u00e9e chez Retell AI.<\/p>\n\n<h4 class=\"wp-block-heading\">Pourquoi Bland AI est-il une alternative solide \u00e0 Retell AI ?<\/h4>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Tarif tout compris fixe de \u20ac0,09&#8211;\u20ac0,14\/min, compar\u00e9 \u00e0 la structure de co\u00fbts multicouches cumulative de Retell AI.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    La fonctionnalit\u00e9 \u00ab Pathways \u00bb g\u00e8re les flux de conversation ramifi\u00e9s sans ing\u00e9nierie d&rsquo;invite.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Con\u00e7u pour les campagnes d&rsquo;appels sortants : t\u00e9l\u00e9chargez des listes de contacts, d\u00e9finissez des scripts et lancez \u00e0 grande \u00e9chelle via API.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    SMS programmable en parall\u00e8le de la voix pour des s\u00e9quences omnicanales sortantes.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Fonctionnalit\u00e9s cl\u00e9s de Bland AI<\/h4>\n\n\n<ul class=\"wp-block-list\"><li><strong>Parcours de conversation :<\/strong> constructeur de flux de travail visuel pour des flux d&rsquo;appels multi-branches sans code.<\/li>\n\n<li><strong>Appels par lots :<\/strong> lancez de grandes campagnes d&rsquo;appels sortants \u00e0 partir de t\u00e9l\u00e9chargements de listes de contacts.<\/li>\n\n<li><strong>Clonage vocal personnalis\u00e9 :<\/strong> clonez des voix de marque avec un suppl\u00e9ment de \u20ac0,02\/min.<\/li>\n\n<li><strong>Base de connaissances :<\/strong> alimente l&rsquo;agent directement en donn\u00e9es produit, FAQ et politiques.<\/li>\n\n<li><strong>SMS programmable :<\/strong> automatisation des messages texte en parall\u00e8le de la voix dans un seul flux de travail.<\/li><\/ul>\n\n\n<h4 class=\"wp-block-heading\">Quels sont les avantages et les inconv\u00e9nients de Bland AI ?<\/h4>\n\n<div class=\"wp-block-cloudtalk-table table-style-pros_cons\"><div class=\"table-block\"><div class=\"table-block__table-container\"><table class=\"table-block__table\"><thead><tr><th>Avantages<\/th><th>Inconv\u00e9nients<\/th><\/tr><\/thead><tbody><tr><td>Tarification fixe<\/td><td>Base d&rsquo;avis limit\u00e9e<\/td><\/tr><tr><td>D\u00e9ploiement rapide<\/td><td>Probl\u00e8mes potentiels d&rsquo;hallucination<\/td><\/tr><tr><td class=\"empty\"><\/td><td>Absence d&rsquo;essai gratuit<\/td><\/tr><\/tbody><\/table><\/div><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Tarifs de Bland AI<\/h4>\n\n<p>La <a href=\"https:\/\/www.cloudtalk.io\/blog\/bland-ai-pricing\/\">tarification de Bland AI<\/a> commence \u00e0 \u20ac299\/mois plus l&rsquo;utilisation. Les co\u00fbts r\u00e9els avec des modules compl\u00e9mentaires comme le clonage vocal et l&rsquo;enregistrement peuvent atteindre environ \u20ac423 pour 1 000 minutes connect\u00e9es.<\/p>\n\n<h4 class=\"wp-block-heading\">Comment les utilisateurs de G2 \u00e9valuent-ils Bland AI ?<\/h4>\n\n<p>Bland AI d\u00e9tient une note de <strong>5.0\/5<\/strong> sur G2, bas\u00e9e sur 3 avis v\u00e9rifi\u00e9s.<\/p>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/Snimka-obrazovky-2026-06-08-o-16.36.17.png\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis sur Bland AI<\/div><\/div><\/div><\/div>\n\n<h3 class=\"wp-block-heading\" id=\"3\">3. Vapi AI : Id\u00e9al pour les \u00e9quipes de d\u00e9veloppeurs ayant besoin d&rsquo;une flexibilit\u00e9 API maximale<\/h3>\n\n<h4 class=\"wp-block-heading\">Qu&rsquo;est-ce que Vapi AI ?<\/h4>\n\n<p><a href=\"https:\/\/www.cloudtalk.io\/vapi-ai-alternative\/\">Vapi<\/a> offre une flexibilit\u00e9 architecturale extr\u00eame en prenant en charge divers LLM et moteurs TTS. Il est id\u00e9al pour les \u00e9quipes d&rsquo;ing\u00e9nierie qui construisent des produits personnalis\u00e9s o\u00f9 la profondeur d&rsquo;int\u00e9gration est plus importante que la facilit\u00e9 d&rsquo;utilisation pr\u00eate \u00e0 l&#8217;emploi.<\/p>\n\n<h4 class=\"wp-block-heading\">Pourquoi Vapi AI est-il une alternative solide \u00e0 Retell AI ?<\/h4>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Prend en charge n&rsquo;importe quel LLM (OpenAI, Anthropic, Groq et autres), offrant plus de flexibilit\u00e9 de mod\u00e8le que la pile par d\u00e9faut de Retell AI.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Point d&rsquo;entr\u00e9e le moins cher (environ \u20ac0,05\/min de base) pour l&rsquo;exp\u00e9rimentation des d\u00e9veloppeurs.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    60 minutes gratuites \u00e0 l&rsquo;inscription sans carte de cr\u00e9dit requise : la plateforme la plus simple \u00e0 tester sans engagement.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    La plus large surface d&rsquo;int\u00e9gration tierce pour la construction d&rsquo;architectures d&rsquo;appels enti\u00e8rement personnalis\u00e9es.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Fonctionnalit\u00e9s cl\u00e9s de Vapi AI<\/h4>\n\n\n<ul class=\"wp-block-list\"><li><strong>Support multi-LLM :<\/strong> \u00e9changez les mod\u00e8les sans reconstruire l&rsquo;architecture de l&rsquo;agent.<\/li>\n\n<li><strong>Moteurs vocaux personnalis\u00e9s :<\/strong> connectez n&rsquo;importe quel fournisseur TTS pour correspondre \u00e0 la voix de votre marque.<\/li>\n\n<li><strong>Webhooks et appels de fonctions :<\/strong> injection de donn\u00e9es en temps r\u00e9el en cours d&rsquo;appel pour des r\u00e9ponses dynamiques.<\/li>\n\n<li><strong>Entrants et sortants :<\/strong> API d&rsquo;appel bidirectionnelle compl\u00e8te avec prise en charge des appels simultan\u00e9s.<\/li><\/ul>\n\n\n<h4 class=\"wp-block-heading\">Quels sont les avantages et les inconv\u00e9nients de Vapi AI ?<\/h4>\n\n<div class=\"wp-block-cloudtalk-table table-style-pros_cons\"><div class=\"table-block\"><div class=\"table-block__table-container\"><table class=\"table-block__table\"><thead><tr><th>Avantages<\/th><th>Inconv\u00e9nients<\/th><\/tr><\/thead><tbody><tr><td>API la plus flexible de la cat\u00e9gorie<\/td><td>La latence r\u00e9elle est tr\u00e8s impr\u00e9visible, allant de 800 ms \u00e0 plus de 5 s selon les avis v\u00e9rifi\u00e9s de G2.<\/td><\/tr><tr><td>Co\u00fbt de test initial le plus bas<\/td><td>Le co\u00fbt total r\u00e9el se situe entre \u20ac0,15 et \u20ac0,33\/min<\/td><\/tr><tr><td>60 minutes gratuites \u00e0 l&rsquo;inscription<\/td><td>Le support client peut \u00eatre lent \u00e0 r\u00e9pondre<\/td><\/tr><tr><td>Communaut\u00e9 de d\u00e9veloppeurs solide<\/td><td>Des probl\u00e8mes de stabilit\u00e9 ont \u00e9t\u00e9 signal\u00e9s apr\u00e8s les mises \u00e0 jour de la plateforme<\/td><\/tr><\/tbody><\/table><\/div><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Tarifs de Vapi AI<\/h4>\n\n<p><a href=\"https:\/\/www.cloudtalk.io\/blog\/vapi-ai-pricing\/\">Les tarifs de Vapi AI<\/a> d\u00e9marrent \u00e0 environ \u20ac0.05\/min pour la couche plateforme. L&rsquo;ajout d&rsquo;un LLM, d&rsquo;un fournisseur TTS et de la t\u00e9l\u00e9phonie ram\u00e8ne g\u00e9n\u00e9ralement le co\u00fbt r\u00e9el \u00e0 \u20ac0.15&amp;#8211;\u20ac0.33\/min. Des forfaits avec des tarifs variables r\u00e9duits sont disponibles pour les \u00e9quipes \u00e0 volume \u00e9lev\u00e9.<\/p>\n\n<h4 class=\"wp-block-heading\">Comment les utilisateurs de G2 \u00e9valuent-ils Vapi AI ?<\/h4>\n\n<p>Vapi AI d\u00e9tient une note G2 approximative de <strong>3.8\/5<\/strong>.<\/p>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/Snimka-obrazovky-2026-06-08-o-16.41.41.png\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis sur Vapi AI <\/div><\/div><\/div><\/div>\n\n<h3 class=\"wp-block-heading\" id=\"4\">4. Synthflow : Id\u00e9al pour les \u00e9quipes et agences sans code<\/h3>\n\n<h4 class=\"wp-block-heading\">Qu&rsquo;est-ce que Synthflow ?<\/h4>\n\n<p><a href=\"https:\/\/www.cloudtalk.io\/synthflow-ai-alternative\/\">Synthflow<\/a> est une plateforme no-code de premier plan pour les agences. Elle offre des constructions visuelles par glisser-d\u00e9poser et des voix naturelles, ce qui en fait une alternative solide \u00e0 Retell AI pour les \u00e9quipes non techniques.<\/p>\n\n<h4 class=\"wp-block-heading\">Pourquoi Synthflow est-il une alternative solide \u00e0 Retell AI ?<\/h4>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    V\u00e9ritable constructeur sans code par glisser-d\u00e9poser, sans ing\u00e9nierie d&rsquo;invite ni implication de d\u00e9veloppeur requise.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Qualit\u00e9 vocale ElevenLabs incluse par d\u00e9faut dans les forfaits payants, parmi les plus naturels de la cat\u00e9gorie.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    D\u00e9lai de d\u00e9ploiement plus rapide que toute plateforme ax\u00e9e sur les d\u00e9veloppeurs, selon le badge \u00ab Fastest Implementation \u00bb de G2.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Le mode marque blanche permet aux agences de revendre les appels IA sous leur propre marque.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Fonctionnalit\u00e9s cl\u00e9s de Synthflow<\/h4>\n\n\n<ul class=\"wp-block-list\"><li><strong>Constructeur de flux visuel :<\/strong> conception de conversation par glisser-d\u00e9poser avec logique de branchement.<\/li>\n\n<li><strong>Prise de rendez-vous :<\/strong> int\u00e9gration de calendrier native pour la r\u00e9servation et la reprogrammation.<\/li>\n\n<li><strong>Connecteurs CRM :<\/strong> int\u00e9grations pr\u00e9-construites avec HubSpot et Zoho CRM.<\/li>\n\n<li><strong>Mode marque blanche :<\/strong> configuration compl\u00e8te de revendeur d&rsquo;agence avec branding personnalis\u00e9.<\/li>\n\n<li><strong>Voix ElevenLabs :<\/strong> synth\u00e8se vocale naturelle int\u00e9gr\u00e9e aux forfaits payants.<\/li><\/ul>\n\n\n<h4 class=\"wp-block-heading\">Quels sont les avantages et les inconv\u00e9nients de Synthflow ?<\/h4>\n\n<div class=\"wp-block-cloudtalk-table table-style-pros_cons\"><div class=\"table-block\"><div class=\"table-block__table-container\"><table class=\"table-block__table\"><thead><tr><th>Avantages<\/th><th>Inconv\u00e9nients<\/th><\/tr><\/thead><tbody><tr><td>Configuration rapide sans code<\/td><td>Co\u00fbteux \u00e0 grande \u00e9chelle<\/td><\/tr><tr><td>Voix naturelles<\/td><td>L&rsquo;int\u00e9gration Twilio n\u00e9cessite un saut de niveau co\u00fbteux<\/td><\/tr><tr><td>Notes G2 \u00e9lev\u00e9es<\/td><td>Les utilisateurs signalent des bugs qui consomment des minutes facturables<\/td><\/tr><tr><td class=\"empty\"><\/td><td>Mauvaise qualit\u00e9 du support, le rendant moins id\u00e9al pour les besoins \u00e0 grand volume<\/td><\/tr><\/tbody><\/table><\/div><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Tarifs de Synthflow<\/h4>\n\n<p><a href=\"https:\/\/www.cloudtalk.io\/synthflow-pricing\/\">Les tarifs de Synthflow<\/a> varient de \u20ac29\/mois (50 min) \u00e0 \u20ac1,400\/mois (6k min). L&rsquo;utilisation suppl\u00e9mentaire de l&rsquo;IA co\u00fbte \u20ac0.07&amp;#8211;\u20ac0.16\/min en plus des frais d&rsquo;abonnement de base.<\/p>\n\n<h4 class=\"wp-block-heading\">Comment les utilisateurs de G2 \u00e9valuent-ils Synthflow ?<\/h4>\n\n<p>Synthflow d\u00e9tient une note G2 de <strong>4.5\/5<\/strong>, bas\u00e9e sur 1 015 avis v\u00e9rifi\u00e9s.<\/p>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/Snimka-obrazovky-2026-06-08-o-16.34.03.png\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis sur Synthflow<\/div><\/div><\/div><\/div>\n\n<h3 class=\"wp-block-heading\" id=\"5\">5. ElevenLabs : Id\u00e9al pour les \u00e9quipes qui privil\u00e9gient le r\u00e9alisme vocal<\/h3>\n\n<h4 class=\"wp-block-heading\">Qu&rsquo;est-ce que ElevenLabs ?<\/h4>\n\n<p>ElevenLabs excelle dans le r\u00e9alisme vocal pour les <a href=\"https:\/\/www.cloudtalk.io\/blog\/best-ai-voice-agents-for-lead-qualification\/\">meilleurs agents vocaux IA pour la qualification de leads<\/a>, en priorisant la parole naturelle avant tout.<\/p>\n\n<h4 class=\"wp-block-heading\">Pourquoi ElevenLabs est-il une alternative solide \u00e0 Retell AI ?<\/h4>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    R\u00e9alisme vocal de premier ordre, constamment mieux not\u00e9 que Retell AI pour la naturalit\u00e9 du discours dans les avis comparatifs.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Les \u00e9valuateurs de G2 le jugent plus facile \u00e0 configurer que Retell AI pour les \u00e9quipes sans exp\u00e9rience approfondie en ing\u00e9nierie d&rsquo;invites.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Large support linguistique et d&rsquo;accents, avec plus de 32 langues et des variantes d&rsquo;accents r\u00e9gionaux pour les d\u00e9ploiements mondiaux.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Niveau gratuit disponible pour les tests initiaux avant tout engagement financier.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Fonctionnalit\u00e9s cl\u00e9s d&rsquo;ElevenLabs<\/h4>\n\n\n<ul class=\"wp-block-list\"><li><strong>Clonage de voix :<\/strong> clonez n&rsquo;importe quelle voix \u00e0 partir d&rsquo;un court \u00e9chantillon audio. Voix personnalis\u00e9es sur les forfaits payants.<\/li>\n\n<li><strong>Agents IA conversationnels :<\/strong> agents vocaux bidirectionnels complets avec int\u00e9gration LLM.<\/li>\n\n<li><strong>Support multilingue :<\/strong> plus de 32 langues avec options d&rsquo;accents r\u00e9gionaux.<\/li>\n\n<li><strong>Diffusion audio en temps r\u00e9el :<\/strong> sortie vocale \u00e0 faible latence optimis\u00e9e pour une utilisation en direct.<\/li>\n\n<li><strong>Acc\u00e8s API :<\/strong> int\u00e9gration conviviale pour les d\u00e9veloppeurs avec une documentation compl\u00e8te.<\/li><\/ul>\n\n\n<h4 class=\"wp-block-heading\">Quels sont les avantages et les inconv\u00e9nients d&rsquo;ElevenLabs ?<\/h4>\n\n<div class=\"wp-block-cloudtalk-table table-style-pros_cons\"><div class=\"table-block\"><div class=\"table-block__table-container\"><table class=\"table-block__table\"><thead><tr><th>Avantages<\/th><th>Inconv\u00e9nients<\/th><\/tr><\/thead><tbody><tr><td>Qualit\u00e9 vocale in\u00e9gal\u00e9e<\/td><td>Plus cher que Retell AI avec une tarification bas\u00e9e sur le cr\u00e9dit impr\u00e9visible<\/td><\/tr><tr><td>Configuration facile<\/td><td>Manque de surveillance de production robuste<\/td><\/tr><tr><td>Niveau gratuit<\/td><td>N\u00e9cessite un approvisionnement en t\u00e9l\u00e9phonie s\u00e9par\u00e9, car ce n&rsquo;est pas une plateforme d&rsquo;appel autonome<\/td><\/tr><\/tbody><\/table><\/div><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Tarifs d&rsquo;ElevenLabs<\/h4>\n\n<p>Les forfaits payants commencent \u00e0 \u20ac5\/mois. L&rsquo;utilisation suppl\u00e9mentaire de l&rsquo;IA conversationnelle est factur\u00e9e \u00e0 \u20ac0.08\/min, les co\u00fbts des jetons LLM \u00e9tant \u00e9galement factur\u00e9s s\u00e9par\u00e9ment.<\/p>\n\n<h4 class=\"wp-block-heading\">Comment les utilisateurs de G2 \u00e9valuent-ils ElevenLabs ?<\/h4>\n\n<p>ElevenLabs d\u00e9tient une note G2 de <strong>4.5\/5<\/strong>, bas\u00e9e sur 1 140 avis v\u00e9rifi\u00e9s.<\/p>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/elevenlabs-pricing-review-1-1.png\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis sur ElevenLabs<\/div><\/div><\/div><\/div>\n\n<h3 class=\"wp-block-heading\" id=\"6\">6. Voiceflow : Id\u00e9al pour la conception visuelle d&rsquo;agents et le prototypage<\/h3>\n\n<h4 class=\"wp-block-heading\">Qu&rsquo;est-ce que Voiceflow ?<\/h4>\n\n<p>Voiceflow utilise un canevas visuel pour les agents IA multicanaux. Il est tr\u00e8s bien not\u00e9 (4.7\/5) pour la collaboration et la facilit\u00e9 d&rsquo;utilisation dans le prototypage de conversations.<\/p>\n\n<h4 class=\"wp-block-heading\">Pourquoi Voiceflow est-il une alternative solide \u00e0 Retell AI ?<\/h4>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Le canevas visuel en fait l&rsquo;outil le plus rapide pour prototyper des conversations d&rsquo;agents en plusieurs \u00e9tapes.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Prend en charge les canaux voix, chat, WhatsApp et widgets web \u00e0 partir d&rsquo;une seule construction. Retell AI est uniquement vocal.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Fonctionnalit\u00e9s de collaboration d&rsquo;\u00e9quipe, telles que la co-\u00e9dition en temps r\u00e9el, l&rsquo;historique des versions et les commentaires, que Retell AI n&rsquo;offre pas.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Le niveau gratuit permet des tests authentiques avant tout engagement financier.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Fonctionnalit\u00e9s cl\u00e9s de Voiceflow<\/h4>\n\n\n<ul class=\"wp-block-list\"><li><strong>Constructeur de canevas visuel :<\/strong> conception de flux de conversation par glisser-d\u00e9poser avec branchement conditionnel.<\/li>\n\n<li><strong>D\u00e9ploiement multicanal :<\/strong> d\u00e9ployez le m\u00eame agent sur la voix, le chat, WhatsApp et le web.<\/li>\n\n<li><strong>Int\u00e9gration de base de connaissances :<\/strong> t\u00e9l\u00e9chargez des documents, des FAQ et des URL pour alimenter les r\u00e9ponses.<\/li>\n\n<li><strong>Collaboration d&rsquo;\u00e9quipe :<\/strong> co-\u00e9dition en temps r\u00e9el, commentaires et contr\u00f4le de version.<\/li>\n\n<li><strong>Support Webhook :<\/strong> connectez-vous \u00e0 des API externes et des sources de donn\u00e9es en pleine conversation.<\/li><\/ul>\n\n\n<h4 class=\"wp-block-heading\">Quels sont les avantages et les inconv\u00e9nients de Voiceflow ?<\/h4>\n\n<div class=\"wp-block-cloudtalk-table table-style-pros_cons\"><div class=\"table-block\"><div class=\"table-block__table-container\"><table class=\"table-block__table\"><thead><tr><th>Avantages<\/th><th>Inconv\u00e9nients<\/th><\/tr><\/thead><tbody><tr><td>Note G2 la plus \u00e9lev\u00e9e de cette comparaison (4.7\/5)<\/td><td>Le syst\u00e8me de cr\u00e9dits arr\u00eate compl\u00e8tement les agents lorsqu&rsquo;ils sont \u00e9puis\u00e9s, ce qui peut ne pas \u00eatre fiable en production pour les d\u00e9ploiements \u00e0 grand volume<\/td><\/tr><tr><td>Meilleure interface collaborative<\/td><td>Les co\u00fbts d&rsquo;\u00e9quipe augmentent rapidement \u00e0 \u20ac60\/\u00e9diteur\/mois<\/td><\/tr><tr><td>Excellent pour le prototypage et l&rsquo;it\u00e9ration<\/td><td>Moins adapt\u00e9 aux appels de production \u00e0 haute fr\u00e9quence par rapport aux plateformes de t\u00e9l\u00e9phonie d\u00e9di\u00e9es<\/td><\/tr><tr><td>Support multicanal<\/td><td class=\"empty\"><\/td><\/tr><tr><td>Niveau gratuit disponible<\/td><td class=\"empty\"><\/td><\/tr><\/tbody><\/table><\/div><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Tarifs de Voiceflow<\/h4>\n\n<p>Voiceflow dispose d&rsquo;un niveau Starter gratuit (100 cr\u00e9dits\/mois, 2 agents, 1 \u00e9diteur). Le forfait Pro commence \u00e0 \u20ac60\/\u00e9diteur\/mois. Les forfaits Business sont personnalis\u00e9s. Des packs de cr\u00e9dits suppl\u00e9mentaires sont disponibles s\u00e9par\u00e9ment, mais les agents cessent de fonctionner une fois les cr\u00e9dits \u00e9puis\u00e9s, sans report.<\/p>\n\n<h4 class=\"wp-block-heading\">Comment les utilisateurs de G2 \u00e9valuent-ils Voiceflow ?<\/h4>\n\n<p>Voiceflow d\u00e9tient une note G2 de <strong>4.7\/5<\/strong>, bas\u00e9e sur plus de 90 avis v\u00e9rifi\u00e9s.<\/p>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/voiceflow-pricing-review5.png\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis sur Voiceflow <\/div><\/div><\/div><\/div>\n\n<h3 class=\"wp-block-heading\" id=\"7\">7. JustCall : Id\u00e9al pour les appels IA combin\u00e9s \u00e0 l&rsquo;automatisation SMS<\/h3>\n\n<h4 class=\"wp-block-heading\">Qu&rsquo;est-ce que JustCall ?<\/h4>\n\n<p><a href=\"https:\/\/www.cloudtalk.io\/fr\/justcall-alternative\/\">JustCall<\/a> combine les appels IA avec une synchronisation CRM approfondie et l&rsquo;automatisation des SMS, ce qui le rend id\u00e9al pour les utilisateurs de HubSpot ou Pipedrive souhaitant une journalisation native des donn\u00e9es.<\/p>\n\n<h4 class=\"wp-block-heading\">Pourquoi JustCall est une alternative solide \u00e0 Retell AI ?<\/h4>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Automatisation bidirectionnelle native des SMS en plus des appels IA, sans \u00e9quivalent chez Retell AI.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Synchronisation CRM plus approfondie que Retell AI, les appels, les SMS et les r\u00e9sum\u00e9s IA \u00e9tant enregistr\u00e9s automatiquement sans d\u00e9veloppement personnalis\u00e9.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Le coaching IA en direct assiste les agents pendant les appels avec des invites en temps r\u00e9el, une fonctionnalit\u00e9 que Retell AI ne propose pas.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Configuration non technique : les flux d&rsquo;appels basiques sont op\u00e9rationnels en quelques minutes sans intervention de d\u00e9veloppeur.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Fonctionnalit\u00e9s cl\u00e9s de JustCall<\/h4>\n\n\n<ul class=\"wp-block-list\"><li><strong>Composeur aliment\u00e9 par l&rsquo;IA :<\/strong> composition automatis\u00e9e avec des invites de coaching en direct pour les repr\u00e9sentants commerciaux.<\/li>\n\n<li><strong>Automatisation des SMS :<\/strong> s\u00e9quences de messages d\u00e9clench\u00e9es avec injection de donn\u00e9es CRM.<\/li>\n\n<li><strong>Synchronisation CRM approfondie :<\/strong> journalisation en temps r\u00e9el vers HubSpot, Pipedrive et Salesforce \u00e0 chaque appel.<\/li>\n\n<li><strong>Coaching d&rsquo;appels en direct :<\/strong> les managers peuvent chuchoter des conseils aux repr\u00e9sentants en pleine conversation.<\/li>\n\n<li><strong>R\u00e9sum\u00e9s d&rsquo;appels IA :<\/strong> notes automatiques apr\u00e8s appel transf\u00e9r\u00e9es vers la fiche contact du CRM.<\/li><\/ul>\n\n\n<h4 class=\"wp-block-heading\">Quels sont les avantages et les inconv\u00e9nients de JustCall ?<\/h4>\n\n<div class=\"wp-block-cloudtalk-table table-style-pros_cons\"><div class=\"table-block\"><div class=\"table-block__table-container\"><table class=\"table-block__table\"><thead><tr><th>Avantages<\/th><th>Inconv\u00e9nients<\/th><\/tr><\/thead><tbody><tr><td>Meilleure synchronisation CRM et SMS de sa cat\u00e9gorie<\/td><td>Minimum de 2 utilisateurs \u00e0 l&rsquo;entr\u00e9e<\/td><\/tr><tr><td>4,3\/5 sur G2 avec 2 386 avis<\/td><td>Les plafonds d&rsquo;\u00ab utilisation \u00e9quitable \u00bb sur les SMS g\u00e9n\u00e8rent des frais de d\u00e9passement inattendus<\/td><\/tr><tr><td>Aucun d\u00e9veloppeur requis<\/td><td>Les comparaisons G2 montrent un retour sur investissement plus lent par rapport \u00e0 certaines alternatives<\/td><\/tr><tr><td>Coaching IA en direct inclus<\/td><td class=\"empty\"><\/td><\/tr><tr><td>Application mobile robuste<\/td><td class=\"empty\"><\/td><\/tr><\/tbody><\/table><\/div><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Tarifs JustCall<\/h4>\n\n<p><a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/tarification-justcall\/\">Les tarifs JustCall<\/a> commencent \u00e0 \u20ac29\/utilisateur\/mois (minimum 2 utilisateurs, factur\u00e9 annuellement) : Team \u00e0 \u20ac29\/utilisateur\/mois, Pro \u00e0 \u20ac49\/utilisateur\/mois, Pro Plus \u00e0 \u20ac89\/utilisateur\/mois, et Business avec une tarification personnalis\u00e9e.<\/p>\n\n<h4 class=\"wp-block-heading\">Comment les utilisateurs de G2 \u00e9valuent-ils JustCall ?<\/h4>\n\n<p>JustCall d\u00e9tient une note G2 de <strong>4,3\/5<\/strong>, bas\u00e9e sur 2 386 avis v\u00e9rifi\u00e9s.<\/p>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/g2-saas-labs-justcall-review-12953018.png\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis JustCall<\/div><\/div><\/div><\/div>\n\n<h3 class=\"wp-block-heading\" id=\"8\">8. Twilio : Id\u00e9al pour les \u00e9quipes de d\u00e9veloppeurs d&rsquo;entreprise construisant une infrastructure personnalis\u00e9e<\/h3>\n\n<h4 class=\"wp-block-heading\">Qu&rsquo;est-ce que Twilio ?<\/h4>\n\n<p><a href=\"https:\/\/www.cloudtalk.io\/?page_id=14873\">Twilio<\/a> offre un contr\u00f4le complet de l&rsquo;infrastructure. C&rsquo;est un \u00e9l\u00e9ment de base puissant de CPaaS pour les \u00e9quipes d&rsquo;entreprise disposant des ressources d&rsquo;ing\u00e9nierie n\u00e9cessaires pour cr\u00e9er des produits personnalis\u00e9s.<\/p>\n\n<h4 class=\"wp-block-heading\">Pourquoi Twilio est une alternative solide \u00e0 Retell AI ?<\/h4>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Infrastructure \u00e9prouv\u00e9e utilis\u00e9e par des milliers d&rsquo;entreprises \u00e0 l&rsquo;\u00e9chelle mondiale.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Prend en charge tout LLM ou mod\u00e8le vocal IA via API, offrant une flexibilit\u00e9 architecturale maximale.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Plus de 300 int\u00e9grations natives via Twilio Flex et l&rsquo;\u00e9cosyst\u00e8me de partenaires \u00e9largi.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Tarification bas\u00e9e sur l&rsquo;utilisation, sans minimum de si\u00e8ges ni abonnements de plateforme obligatoires.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Fonctionnalit\u00e9s cl\u00e9s de Twilio<\/h4>\n\n\n<ul class=\"wp-block-list\"><li><strong>API vocale programmable :<\/strong> contr\u00f4le total du routage, de l&rsquo;enregistrement et de la transcription des appels.<\/li>\n\n<li><strong>Twilio Flex :<\/strong> couche de centre de contact personnalisable construite sur l&rsquo;infrastructure Twilio.<\/li>\n\n<li><strong>Int\u00e9gration de mod\u00e8les IA :<\/strong> connectez n&rsquo;importe quel LLM ou moteur vocal via l&rsquo;API.<\/li>\n\n<li><strong>R\u00e9seau d&rsquo;op\u00e9rateurs mondial :<\/strong> num\u00e9ros disponibles dans plus de 180 pays.<\/li>\n\n<li><strong>Studio Flow Builder :<\/strong> concepteur visuel de flux d&rsquo;appels pour les configurations sans d\u00e9veloppeur.<\/li><\/ul>\n\n\n<h4 class=\"wp-block-heading\">Quels sont les avantages et les inconv\u00e9nients de Twilio ?<\/h4>\n\n<div class=\"wp-block-cloudtalk-table table-style-pros_cons\"><div class=\"table-block\"><div class=\"table-block__table-container\"><table class=\"table-block__table\"><thead><tr><th>Avantages<\/th><th>Inconv\u00e9nients<\/th><\/tr><\/thead><tbody><tr><td>Contr\u00f4le maximal de l&rsquo;infrastructure<\/td><td>Le co\u00fbt total r\u00e9el est sup\u00e9rieur de 30 \u00e0 50 % aux estimations : \u20ac0,013\/min entrant plus les frais de LLM, les surcharges d&rsquo;op\u00e9rateur et les taxes r\u00e9glementaires.<\/td><\/tr><tr><td>Fiabilit\u00e9 \u00e9prouv\u00e9e<\/td><td>N\u00e9cessite une \u00e9quipe de d\u00e9veloppeurs compl\u00e8te pour la construction et la maintenance<\/td><\/tr><tr><td>Plus de 300 int\u00e9grations<\/td><td>Pas d&rsquo;agent vocal IA cl\u00e9 en main, car tout est enti\u00e8rement personnalis\u00e9<\/td><\/tr><tr><td>Note G2 de 4,4\/5<\/td><td class=\"empty\"><\/td><\/tr><tr><td>Aucun minimum de si\u00e8ges<\/td><td class=\"empty\"><\/td><\/tr><\/tbody><\/table><\/div><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Tarifs Twilio<\/h4>\n\n<p>Twilio facture \u00e0 l&rsquo;utilisation : \u20ac0,013\/min entrant, \u20ac0,024\/min sortant, plus les co\u00fbts de LLM, la location de num\u00e9ros de t\u00e9l\u00e9phone (de \u20ac1 \u00e0 \u20ac5\/num\u00e9ro\/mois) et les surcharges d&rsquo;op\u00e9rateur. <a href=\"https:\/\/www.cloudtalk.io\/blog\/twilio-flex-pricing\/\">Les tarifs de Twilio Flex<\/a> pour la couche de centre de contact sont s\u00e9par\u00e9s, \u00e9galement bas\u00e9s sur l&rsquo;utilisation.<\/p>\n\n<h4 class=\"wp-block-heading\">Comment les utilisateurs de G2 \u00e9valuent-ils Twilio ?<\/h4>\n\n<p>Twilio d\u00e9tient une note G2 approximative de <strong>4,4\/5<\/strong>.<\/p>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/g2-twilio-review-11267611-1.png\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis Twilio<\/div><\/div><\/div><\/div>\n\n<h3 class=\"wp-block-heading\" id=\"9\">9. Genesys Cloud CX : Id\u00e9al pour les centres de contact des grandes entreprises<\/h3>\n\n<h4 class=\"wp-block-heading\">Qu&rsquo;est-ce que Genesys Cloud CX ?<\/h4>\n\n<p><a href=\"https:\/\/www.cloudtalk.io\/?page_id=14949\">Genesys Cloud CX<\/a> est con\u00e7u pour les grands centres afin de <a href=\"https:\/\/www.cloudtalk.io\/blog\/best-voice-ai-agents-for-reducing-average-handle-time\/\">r\u00e9duire le temps moyen de traitement gr\u00e2ce aux agents vocaux IA<\/a> via une technologie d&rsquo;entreprise.<\/p>\n\n<h4 class=\"wp-block-heading\">Pourquoi Genesys Cloud CX est une alternative solide \u00e0 Retell AI ?<\/h4>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Les capacit\u00e9s IA natives sont incluses dans chaque plan. Aucun c\u00e2blage LLM s\u00e9par\u00e9 n&rsquo;est requis.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Omnicanal : la voix, le chat, l&rsquo;e-mail, les m\u00e9dias sociaux et la messagerie sont unifi\u00e9s sur une seule plateforme.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Le routage pr\u00e9dictif utilise l&rsquo;apprentissage automatique pour associer chaque conversation \u00e0 l&rsquo;agent disponible le plus appropri\u00e9.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    S\u00e9curit\u00e9 d&rsquo;entreprise, certification de conformit\u00e9 et journalisation d&rsquo;audit, o\u00f9 Retell AI est insuffisant pour les industries r\u00e9glement\u00e9es.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Fonctionnalit\u00e9s cl\u00e9s de Genesys Cloud CX<\/h4>\n\n\n<ul class=\"wp-block-list\"><li><strong>Agents virtuels IA :<\/strong> robots vocaux en libre-service qui g\u00e8rent la d\u00e9viation d&rsquo;appels entrants \u00e0 grande \u00e9chelle.<\/li>\n\n<li><strong>Agent Copilot :<\/strong> assistance IA en temps r\u00e9el et suggestions de meilleure action suivante pendant les appels.<\/li>\n\n<li><strong>Routage pr\u00e9dictif :<\/strong> correspondance bas\u00e9e sur l&rsquo;apprentissage automatique pour une r\u00e9solution plus rapide au premier contact.<\/li>\n\n<li><strong>Orchestration omnicanal :<\/strong> file d&rsquo;attente unifi\u00e9e pour la voix, le chat, l&rsquo;e-mail et les m\u00e9dias sociaux.<\/li>\n\n<li><strong>Analyse vocale et textuelle :<\/strong> surveillance int\u00e9gr\u00e9e de la qualit\u00e9 et intelligence conversationnelle.<\/li><\/ul>\n\n\n<h4 class=\"wp-block-heading\">Quels sont les avantages et les inconv\u00e9nients de Genesys Cloud CX ?<\/h4>\n\n<div class=\"wp-block-cloudtalk-table table-style-pros_cons\"><div class=\"table-block\"><div class=\"table-block__table-container\"><table class=\"table-block__table\"><thead><tr><th>Avantages<\/th><th>Inconv\u00e9nients<\/th><\/tr><\/thead><tbody><tr><td>Fiabilit\u00e9 de niveau entreprise<\/td><td>Les d\u00e9penses minimales sont d&rsquo;environ \u20ac2 000\/mois<\/td><\/tr><tr><td>IA native sur tous les plans<\/td><td>CX 1 commence \u00e0 \u20ac75\/utilisateur\/mois, bien au-dessus de la fourchette budg\u00e9taire des PME<\/td><\/tr><tr><td>4,4\/5 sur G2<\/td><td>Complexit\u00e9 de configuration \u00e9lev\u00e9e, la rendant peu pratique pour les \u00e9quipes de moins de 50 postes<\/td><\/tr><tr><td>Omnicanal robuste<\/td><td class=\"empty\"><\/td><\/tr><tr><td>Certifications de s\u00e9curit\u00e9 et de conformit\u00e9 pour les industries r\u00e9glement\u00e9es<\/td><td class=\"empty\"><\/td><\/tr><\/tbody><\/table><\/div><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Tarifs Genesys Cloud CX<\/h4>\n\n<p><a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/tarification-genesys\/\">Les niveaux de tarification Genesys<\/a> vont de \u20ac75\/utilisateur\/mois (CX 1) \u00e0 \u20ac115\/utilisateur\/mois (CX 2), \u20ac155\/utilisateur\/mois (CX 3) et \u20ac240\/utilisateur\/mois (CX 4). La plupart des d\u00e9ploiements r\u00e9els n\u00e9cessitent un engagement mensuel minimum d&rsquo;environ \u20ac2 000.<\/p>\n\n<h4 class=\"wp-block-heading\">Comment les utilisateurs de G2 \u00e9valuent-ils Genesys Cloud CX ?<\/h4>\n\n<p>Genesys Cloud CX d\u00e9tient une note G2 de <strong>4,4\/5<\/strong>.<\/p>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/g2-genesys-cloud-cx-review-12502148.png\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis Genesys Cloud CX<\/div><\/div><\/div><\/div>\n\n<h3 class=\"wp-block-heading\" id=\"10\">10. Dialpad : Id\u00e9al pour les appels humains assist\u00e9s par l&rsquo;IA<\/h3>\n\n<h4 class=\"wp-block-heading\">Qu&rsquo;est-ce que Dialpad ?<\/h4>\n\n<p><a href=\"https:\/\/www.cloudtalk.io\/?page_id=10727\">Dialpad<\/a> augmente les appels humains avec la transcription en direct et des invites de coaching, maintenant les humains dans la boucle \u00e0 un prix comp\u00e9titif.<\/p>\n\n<h4 class=\"wp-block-heading\">Pourquoi Dialpad est une alternative solide \u00e0 Retell AI ?<\/h4>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    La transcription IA en direct \u00e0 l&rsquo;\u00e9cran est incluse dans le plan Standard (\u20ac15\/utilisateur\/mois) sans co\u00fbt suppl\u00e9mentaire.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Les invites de coaching en temps r\u00e9el fournissent des conseils sur la gestion des objections lorsque des mots-cl\u00e9s pertinents sont d\u00e9tect\u00e9s.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Plateforme UCaaS unifi\u00e9e : appels, vid\u00e9o et messagerie dans une seule application.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Aucun minimum de si\u00e8ges et un prix d&rsquo;entr\u00e9e inf\u00e9rieur au co\u00fbt op\u00e9rationnel comparable de Retell AI.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Fonctionnalit\u00e9s cl\u00e9s de Dialpad<\/h4>\n\n\n<ul class=\"wp-block-list\"><li><strong>Transcription IA :<\/strong> transcription d&rsquo;appels en direct en temps r\u00e9el affich\u00e9e \u00e0 l&rsquo;\u00e9cran pendant chaque appel.<\/li>\n\n<li><strong>Coaching IA :<\/strong> invites automatis\u00e9es du manuel de jeu d\u00e9clench\u00e9es lorsque des mots-cl\u00e9s sp\u00e9cifiques sont d\u00e9tect\u00e9s.<\/li>\n\n<li><strong>CSAT IA :<\/strong> \u00e9valuation automatis\u00e9e de la satisfaction apr\u00e8s chaque appel, aucun sondage requis.<\/li>\n\n<li><strong>R\u00e9unions vid\u00e9o :<\/strong> vid\u00e9oconf\u00e9rence int\u00e9gr\u00e9e dans la m\u00eame application.<\/li>\n\n<li><strong>Synchronisation CRM :<\/strong> int\u00e9grations natives avec HubSpot, Salesforce et Zoho.<\/li><\/ul>\n\n\n<h4 class=\"wp-block-heading\">Quels sont les avantages et les inconv\u00e9nients de Dialpad ?<\/h4>\n\n<div class=\"wp-block-cloudtalk-table table-style-pros_cons\"><div class=\"table-block\"><div class=\"table-block__table-container\"><table class=\"table-block__table\"><thead><tr><th>Avantages<\/th><th>Inconv\u00e9nients<\/th><\/tr><\/thead><tbody><tr><td>Transcription en direct dans les forfaits de base<\/td><td>Augmentations de prix importantes pour les niveaux de centre d&rsquo;appels<\/td><\/tr><tr><td>Application mobile robuste<\/td><td>Support en direct limit\u00e9 sur les forfaits d&rsquo;entr\u00e9e de gamme<\/td><\/tr><tr><td>\u00c9valuations G2 \u00e9lev\u00e9es<\/td><td>Se concentre sur l&rsquo;augmentation des capacit\u00e9s humaines plut\u00f4t que sur le remplacement par un agent autonome<\/td><\/tr><\/tbody><\/table><\/div><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Tarifs Dialpad<\/h4>\n\n<p>Les <a href=\"https:\/\/www.cloudtalk.io\/blog\/dialpad-pricing\/\">tarifs de Dialpad<\/a> commencent \u00e0 \u20ac15\/utilisateur\/mois (Standard), \u20ac25\/utilisateur\/mois (Pro) et \u20ac35\/utilisateur\/mois (Entreprise). Les forfaits Dialpad Contact Center commencent s\u00e9par\u00e9ment \u00e0 \u20ac95\/utilisateur\/mois.<\/p>\n\n<h4 class=\"wp-block-heading\">Comment les utilisateurs de G2 \u00e9valuent-ils Dialpad ?<\/h4>\n\n<p>Dialpad d\u00e9tient une note G2 de <strong>4,4\/5<\/strong>, bas\u00e9e sur plus de 5 500 avis v\u00e9rifi\u00e9s.<\/p>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/g2-dialpad-connect-review-12747533.png\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis sur Dialpad <\/div><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-cta wp-block-cloudtalk-cta--blue wp-block-cloudtalk-cta\"><div class=\"cta-block\"><div class=\"cta-block__content\"><h2 class=\"cta-block__headline\">Comparez ces alternatives \u00e0 vos propres appels.<\/h2><div class=\"cta-block__description\">Le moyen le plus rapide d&rsquo;\u00e9valuer la qualit\u00e9 des appels et l&rsquo;int\u00e9gration CRM est de les tester. D\u00e9marrez un essai gratuit de CloudTalk et comparez-le \u00e0 votre pile actuelle.<\/div><div class=\"cta-block__button\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\" class=\"btn btn-secondary\">Commencez votre essai gratuit <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">Ce que les utilisateurs disent vraiment des alternatives \u00e0 Retell AI<\/h2>\n\n<p>Avant de lire les comparaisons de fournisseurs, la plupart des acheteurs consultent Reddit, Quora et G2 pour savoir ce qu&rsquo;ont v\u00e9cu les personnes ayant r\u00e9ellement utilis\u00e9 ces plateformes. Voici le consensus sur les trois, avec une priorit\u00e9 accord\u00e9e aux mentions de CloudTalk.<\/p>\n\n<p><strong>Th\u00e8mes cl\u00e9s sur les trois plateformes :<\/strong><\/p>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Retell AI est salu\u00e9 pour sa rapidit\u00e9 de configuration initiale mais fortement critiqu\u00e9 pour la complexit\u00e9 de sa facturation et son co\u00fbt \u00e0 grande \u00e9chelle.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    CloudTalk est syst\u00e9matiquement recommand\u00e9 aux \u00e9quipes qui ont besoin d&rsquo;une tarification pr\u00e9visible, d&rsquo;une synchronisation CRM native et d&rsquo;une fiabilit\u00e9, en particulier celles qui passent de plateformes uniquement ax\u00e9es sur l&rsquo;infrastructure.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Les communaut\u00e9s de d\u00e9veloppeurs pr\u00e9f\u00e8rent Vapi et Bland AI lorsque le contr\u00f4le technique maximal prime sur la commodit\u00e9 op\u00e9rationnelle.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Les \u00e9quipes non techniques optent syst\u00e9matiquement pour Synthflow ou CloudTalk, selon qu&rsquo;elles ont besoin d&rsquo;une pile d&rsquo;appels compl\u00e8te ou simplement de la couche d&rsquo;agent vocal.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Les acheteurs d&rsquo;entreprise dans les secteurs r\u00e9glement\u00e9s se tournent g\u00e9n\u00e9ralement vers Genesys ou Dialpad apr\u00e8s avoir rencontr\u00e9 les lacunes de conformit\u00e9 de Retell AI.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">CloudTalk vs. Retell AI : une comparaison d\u00e9taill\u00e9e des fonctionnalit\u00e9s<\/h2>\n\n<h3 class=\"wp-block-heading\">Qualit\u00e9 et fiabilit\u00e9 des appels<\/h3>\n\n<p>CloudTalk offre un SLA de disponibilit\u00e9 de 99.999% et une redondance de qualit\u00e9 op\u00e9rateur, tandis que les examinateurs de Retell AI signalent une latence internationale d\u00e9passant 1 seconde. Pour les op\u00e9rations mondiales \u00e0 fort volume, l&rsquo;infrastructure de CloudTalk assure la coh\u00e9rence requise pour des interactions client fiables dans toutes les r\u00e9gions g\u00e9ographiques.<\/p>\n\n<h3 class=\"wp-block-heading\">Capacit\u00e9s d&rsquo;IA et d&rsquo;automatisation<\/h3>\n\n<p>Retell AI n\u00e9cessite une configuration LLM et de t\u00e9l\u00e9phonie s\u00e9par\u00e9e. CloudTalk int\u00e8gre la transcription, la <a href=\"https:\/\/www.cloudtalk.io\/transcript-search\/\">recherche de transcriptions<\/a>, l&rsquo;<a href=\"https:\/\/www.cloudtalk.io\/fr\/evaluation-des-appels\/\">\u00e9valuation des appels<\/a> et les r\u00e9sum\u00e9s dans sa tarification forfaitaire.<\/p>\n\n<h3 class=\"wp-block-heading\">Couverture internationale et disponibilit\u00e9 des num\u00e9ros<\/h3>\n\n<p>CloudTalk propose des num\u00e9ros virtuels locaux dans plus de 160 pays, afin que les \u00e9quipes puissent composer avec des identifiants d&rsquo;appelant locaux partout o\u00f9 elles op\u00e8rent. Les \u00e9quipes menant des campagnes entrantes peuvent \u00e9galement provisionner des <a href=\"https:\/\/www.cloudtalk.io\/fr\/outils-de-centre-dappels\/numeros-sans-frais-pour-centre-dappel\/\">num\u00e9ros verts<\/a> sur les march\u00e9s cl\u00e9s, une capacit\u00e9 que Retell AI n&rsquo;offre pas nativement. La couverture de Retell AI est limit\u00e9e r\u00e9gionalement, avec des avis citant un support incoh\u00e9rent en dehors des \u00c9tats-Unis et du Canada.<\/p>\n\n<h3 class=\"wp-block-heading\">Tarification et co\u00fbt total de possession<\/h3>\n\n<p>Le mod\u00e8le par si\u00e8ge de CloudTalk, \u00e0 partir de \u20ac25\/utilisateur\/mois, offre une pr\u00e9visibilit\u00e9 des co\u00fbts. Le tarif de Retell AI de \u20ac0,07\/min monte souvent \u00e0 \u20ac0,31\/min lorsque les frais de LLM et de t\u00e9l\u00e9phonie sont ajout\u00e9s.<\/p>\n\n<h3 class=\"wp-block-heading\">Support client et int\u00e9gration<\/h3>\n\n<p>CloudTalk offre un support proactif 24\/7 et une int\u00e9gration guid\u00e9e. Les utilisateurs de Retell AI signalent des r\u00e9ponses lentes, ce qui retarde le d\u00e9lai de rentabilisation pour les \u00e9quipes non techniques.<\/p>\n\n<div class=\"wp-block-cloudtalk-notice\" role=\"region\" aria-label=\"Notice section\"><div class=\"notice-block\"><div class=\"notice-block__icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"21\" viewBox=\"0 0 20 21\" fill=\"none\" aria-hidden=\"true\"><path d=\"M10.0003 14.1667V10.8333M10.0003 7.5H10.0087M18.3337 10.8333C18.3337 15.4357 14.6027 19.1667 10.0003 19.1667C5.39795 19.1667 1.66699 15.4357 1.66699 10.8333C1.66699 6.23096 5.39795 2.5 10.0003 2.5C14.6027 2.5 18.3337 6.23096 18.3337 10.8333Z\" stroke=\"#535862\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"notice-block__content\"><div class=\"notice-block__text\"><strong>Verdict<\/strong> : Retell AI convient aux d\u00e9veloppeurs ayant besoin d&rsquo;un contr\u00f4le granulaire. CloudTalk est le meilleur choix pour les \u00e9quipes de vente et de support souhaitant une plateforme pr\u00eate \u00e0 l&#8217;emploi avec synchronisation CRM int\u00e9gr\u00e9e et facturation pr\u00e9visible.<\/div><\/div><\/div><\/div>\n\n<h3 class=\"wp-block-heading\">Passez de Retell AI \u00e0 CloudTalk sans interruption<\/h3>\n\n<p>Le portage de num\u00e9ro est gratuit, votre service reste actif pendant le transfert, et la plupart des \u00e9quipes sont op\u00e9rationnelles en moins de 48 heures.<\/p>\n\n<div class=\"wp-block-cloudtalk-cta wp-block-cloudtalk-cta--white wp-block-cloudtalk-cta\"><div class=\"cta-block\"><div class=\"cta-block__content\"><h2 class=\"cta-block__headline\">Abandonnez la facturation \u00e0 la minute en un week-end.<\/h2><div class=\"cta-block__description\">Portage de num\u00e9ro gratuit, z\u00e9ro interruption et int\u00e9gration guid\u00e9e. D\u00e9marrez votre essai gratuit et nous g\u00e9rerons la migration avec vous.<\/div><div class=\"cta-block__button\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\" class=\"btn btn-primary\">Commencez votre essai gratuit <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">Comment choisir la bonne alternative \u00e0 Retell AI pour votre \u00e9quipe<\/h2>\n\n<h3 class=\"wp-block-heading\">1. Avez-vous besoin d&rsquo;un d\u00e9veloppeur pour le configurer ?<\/h3>\n\n<p>Vapi et Twilio offrent une flexibilit\u00e9 maximale mais n\u00e9cessitent des ing\u00e9nieurs pour construire la logique de <a href=\"https:\/\/www.cloudtalk.io\/call-routing\/\">routage d&rsquo;appels<\/a>, les arbres IVR et les rapports \u00e0 partir de z\u00e9ro. CloudTalk et Synthflow peuvent \u00eatre d\u00e9ploy\u00e9s par des \u00e9quipes non techniques, \u00e9vitant ainsi les goulots d&rsquo;\u00e9tranglement des d\u00e9veloppeurs.<\/p>\n\n<h3 class=\"wp-block-heading\">2. Quelle est l&rsquo;importance de la pr\u00e9visibilit\u00e9 des prix ?<\/h3>\n\n<p>La tarification bas\u00e9e sur l&rsquo;utilisation est difficile \u00e0 pr\u00e9voir. Les plateformes par si\u00e8ge comme CloudTalk ou Dialpad sont structurellement plus s\u00fbres pour la planification budg\u00e9taire trimestrielle et les rapports financiers.<\/p>\n\n<h3 class=\"wp-block-heading\">3. Avez-vous besoin d&rsquo;une int\u00e9gration CRM native ?<\/h3>\n\n<p>Pour une synchronisation automatique avec HubSpot ou Salesforce sans travail d&rsquo;API, CloudTalk et JustCall sont les meilleurs choix, tandis que Retell n\u00e9cessite des constructions manuelles.<\/p>\n\n<h3 class=\"wp-block-heading\">4. Combien de pays votre \u00e9quipe appelle-t-elle ?<\/h3>\n\n<p>CloudTalk offre la plus large couverture de pays pour l&rsquo;identification de l&rsquo;appelant local. Les limites r\u00e9gionales de Retell bloquent souvent les \u00e9quipes op\u00e9rant en dehors de l&rsquo;Am\u00e9rique du Nord.<\/p>\n\n<h3 class=\"wp-block-heading\">5. Quelles sont vos exigences en mati\u00e8re de conformit\u00e9 et de s\u00e9curit\u00e9 ?<\/h3>\n\n<p>Pour la finance ou la sant\u00e9, la conformit\u00e9 ISO 27001, GDPR et l&rsquo;<a href=\"https:\/\/www.cloudtalk.io\/fr\/outils-de-centre-dappels\/signature-unique-sso\/\">authentification unique<\/a> avec contr\u00f4les d&rsquo;acc\u00e8s bas\u00e9s sur les r\u00f4les sont non n\u00e9gociables. CloudTalk r\u00e9pond \u00e0 ces normes, tandis que Retell manque actuellement de certaines certifications de s\u00e9curit\u00e9 essentielles.<\/p>\n\n<h3 class=\"wp-block-heading\">6. Avez-vous besoin d&rsquo;appels IA autonomes ou d&rsquo;appels humains assist\u00e9s par IA ?<\/h3>\n\n<p>Retell et CloudTalk d\u00e9ploient des agents autonomes, tandis que Dialpad et JustCall accompagnent les repr\u00e9sentants humains en direct. Choisir la bonne cat\u00e9gorie est essentiel pour le r\u00e9sultat souhait\u00e9.<\/p>\n\n<p><strong>Matrice de recommandations<\/strong><\/p>\n\n<div class=\"wp-block-cloudtalk-table table-style-simple\"><div class=\"table-block\"><div class=\"table-block__table-container\"><table class=\"table-block__table\"><thead><tr><th>Profil de l&rsquo;\u00e9quipe<\/th><th>Meilleure solution<\/th><\/tr><\/thead><tbody><tr><td>\u00c9quipe de vente ou de support PME, sans d\u00e9veloppeur, besoin de synchronisation CRM<\/td><td>CloudTalk<\/td><\/tr><tr><td>Agence d\u00e9veloppant des produits d&rsquo;appels IA pour des clients<\/td><td>Synthflow ou CloudTalk<\/td><\/tr><tr><td>\u00c9quipe de d\u00e9veloppeurs cr\u00e9ant un syst\u00e8me d&rsquo;appels IA enti\u00e8rement personnalis\u00e9<\/td><td>Vapi AI ou Bland AI<\/td><\/tr><tr><td>\u00c9quipe o\u00f9 le r\u00e9alisme vocal est le principal diff\u00e9renciateur<\/td><td>ElevenLabs<\/td><\/tr><tr><td>Centre de contact d&rsquo;entreprise, plus de 50 postes, industrie r\u00e9glement\u00e9e<\/td><td>Genesys Cloud CX<\/td><\/tr><tr><td>\u00c9quipe de vente souhaitant que l&rsquo;IA accompagne les repr\u00e9sentants humains en direct lors des appels<\/td><td>Dialpad<\/td><\/tr><tr><td>\u00c9quipe g\u00e9rant des appels et des campagnes SMS en parall\u00e8le<\/td><td>JustCall<\/td><\/tr><tr><td>\u00c9quipe de d\u00e9veloppement d&rsquo;entreprise n\u00e9cessitant une infrastructure de niveau CPaaS<\/td><td>Twilio<\/td><\/tr><\/tbody><\/table><\/div><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">Pr\u00eat \u00e0 essayer le meilleur remplacement de Retell AI pour votre \u00e9quipe ?<\/h2>\n\n<p>Si vous \u00eates confront\u00e9 aux co\u00fbts impr\u00e9visibles et aux constructions complexes de Retell, vous atteignez probablement les limites d&rsquo;une plateforme ax\u00e9e sur les d\u00e9veloppeurs. Les \u00e9quipes op\u00e9rationnelles ont besoin d&rsquo;une meilleure solution.<\/p>\n\n<p>CloudTalk offre des appels IA fiables et une synchronisation CRM sans frais d&rsquo;ing\u00e9nierie. D\u00e9marrez un essai gratuit de 14 jours pour voir la diff\u00e9rence.<\/p>\n\n<div class=\"wp-block-cloudtalk-cta wp-block-cloudtalk-cta--blue wp-block-cloudtalk-cta\"><div class=\"cta-block\"><div class=\"cta-block__content\"><h2 class=\"cta-block__headline\">Pr\u00eat \u00e0 \u00e9voluer sans les frais d&rsquo;ing\u00e9nierie ?<\/h2><div class=\"cta-block__description\">Obtenez des appels IA, une synchronisation CRM native et des num\u00e9ros mondiaux sur une plateforme pr\u00e9visible. R\u00e9servez une d\u00e9mo individuelle pour d\u00e9couvrir comment CloudTalk s&rsquo;adapte \u00e0 votre \u00e9quipe.<\/div><div class=\"cta-block__button\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" class=\"btn btn-secondary\">R\u00e9servez une d\u00e9mo individuelle <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-faq wp-block-cloudtalk-faq--blue wp-block-cloudtalk-faq-v2\" data-display-mode=\"section\"><div class=\"faq-block\"><div class=\"faq-block__header\"><h2 class=\"faq-block__title\">Foire aux questions sur les alternatives \u00e0 Retell AI<\/h2><p class=\"faq-block__description\">Trouvez les r\u00e9ponses aux questions les plus courantes des \u00e9quipes concernant Retell AI et ses alternatives.<\/p><\/div><div class=\"faq-block__items\"><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-86\"><h3 class=\"faq-item__question-text\">CloudTalk est-il moins cher que Retell AI ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-86\"><div class=\"faq-item__answer\"><p>Pour la plupart des \u00e9quipes, oui, en co\u00fbt total de possession. Le tarif annonc\u00e9 de Retell AI de \u20ac0,07\/min ne couvre que la couche vocale ; les co\u00fbts r\u00e9els tout compris se situent g\u00e9n\u00e9ralement entre \u20ac0,13 et \u20ac0,31\/min une fois les frais de LLM, de t\u00e9l\u00e9phonie et de base de connaissances ajout\u00e9s. CloudTalk utilise une tarification forfaitaire par si\u00e8ge \u00e0 partir de \u20ac25\/utilisateur\/mois, rendant les co\u00fbts mensuels pr\u00e9visibles quel que soit le volume d&rsquo;appels. Consultez la ventilation compl\u00e8te des <a href=\"https:\/\/www.cloudtalk.io\/fr\/tarification-de-logiciel-de-centre-dappels\/\">tarifs de CloudTalk<\/a>.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-87\"><h3 class=\"faq-item__question-text\">Combien de temps faut-il pour passer de Retell AI \u00e0 CloudTalk ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-87\"><div class=\"faq-item__answer\"><p>La plupart des \u00e9quipes sont op\u00e9rationnelles en 24 \u00e0 48 heures pour les d\u00e9ploiements de base. Exportez vos donn\u00e9es de contact de Retell AI, demandez le <a href=\"https:\/\/www.cloudtalk.io\/fr\/portage-de-numeros\/\">transfert de num\u00e9ro<\/a> \u00e0 CloudTalk (10 \u00e0 15 jours ouvrables) et cr\u00e9ez vos flux d&rsquo;appels \u00e0 l&rsquo;aide du Concepteur de flux d&rsquo;appels visuel. Votre service existant reste enti\u00e8rement actif pendant le transfert, il n&rsquo;y a donc aucune interruption.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-88\"><h3 class=\"faq-item__question-text\">Puis-je conserver mes num\u00e9ros de t\u00e9l\u00e9phone existants en passant de Retell AI\u00a0?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-88\"><div class=\"faq-item__answer\"><p>Oui. CloudTalk g\u00e8re le transfert de num\u00e9ro sans frais suppl\u00e9mentaires. Le processus prend g\u00e9n\u00e9ralement 10 \u00e0 15 jours ouvrables, et votre service Retell AI reste actif jusqu&rsquo;\u00e0 ce que le transfert soit termin\u00e9, garantissant une interruption nulle.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-89\"><h3 class=\"faq-item__question-text\">Quelles sont les fonctionnalit\u00e9s de CloudTalk que Retell AI n&rsquo;a pas\u00a0?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-89\"><div class=\"faq-item__answer\"><p>CloudTalk comprend des int\u00e9grations CRM natives (HubSpot, Salesforce, Pipedrive), l&rsquo;<a href=\"https:\/\/www.cloudtalk.io\/fr\/logiciel-denregistrement-du-centre-dappels\/\">enregistrement d&rsquo;appels<\/a> sur tous les forfaits, un Concepteur de flux d&rsquo;appels visuel, des composeurs Power et Parall\u00e8le, la certification ISO 27001, des contr\u00f4les d&rsquo;acc\u00e8s bas\u00e9s sur les r\u00f4les, et un essai gratuit de 14 jours. La couche de <a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/ai-call-answering\/\">r\u00e9ponse d&rsquo;appels par IA<\/a> est enti\u00e8rement int\u00e9gr\u00e9e, il n&rsquo;y a donc pas de LLM s\u00e9par\u00e9 \u00e0 configurer ou \u00e0 facturer.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-90\"><h3 class=\"faq-item__question-text\">CloudTalk propose-t-il un essai gratuit\u00a0?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-90\"><div class=\"faq-item__answer\"><p>Oui. CloudTalk propose un essai gratuit de 14 jours sans carte de cr\u00e9dit requise ni minimum de places. La plateforme compl\u00e8te, y compris les fonctionnalit\u00e9s d&rsquo;IA, les int\u00e9grations CRM et les appels internationaux, est accessible pendant l&rsquo;essai.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-91\"><h3 class=\"faq-item__question-text\">Comment la qualit\u00e9 d&rsquo;appel de CloudTalk se compare-t-elle \u00e0 celle de Retell AI\u00a0?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-91\"><div class=\"faq-item__answer\"><p>CloudTalk fonctionne sur une infrastructure distribu\u00e9e mondialement avec un SLA de disponibilit\u00e9 de 99.999% et une redondance de qualit\u00e9 op\u00e9rateur. Retell AI affiche une latence concurrentielle (~600 ms) dans des conditions id\u00e9ales, mais les \u00e9valuateurs de G2 signalent des retards d\u00e9passant 1 seconde dans les sc\u00e9narios de routage international et complexe, sans option de s\u00e9lection des emplacements de serveurs pr\u00e9f\u00e9r\u00e9s.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-92\"><h3 class=\"faq-item__question-text\">Ai-je besoin d&rsquo;un nombre minimum de places avec CloudTalk\u00a0?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-92\"><div class=\"faq-item__answer\"><p>Non. CloudTalk n&rsquo;exige pas de nombre minimum de places. Vous pouvez commencer avec un seul utilisateur \u00e0 \u20ac25\/utilisateur\/mois dans le monde entier (ou \u20ac19\/utilisateur\/mois en AN\/LATAM), un avantage structurel direct par rapport aux plateformes qui imposent un nombre minimum de places ou une d\u00e9pense mensuelle minimale.<\/p><\/div><\/div><\/div><\/div><div class=\"faq-block__cta\"><div class=\"faq-block__cta-image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/Avatar-group-4.png\" alt=\"\" \/><\/div><div class=\"faq-block__cta-content\"><h3 class=\"faq-block__cta-title\">Pr\u00eat \u00e0 essayer la meilleure alternative \u00e0 Retell AI ?<\/h3><p class=\"faq-block__cta-description\">Rejoignez plus de 5 500 entreprises qui ont fait le pas. Pas de frais de configuration. Pas de contrats. 14 jours d&rsquo;essai gratuit.<\/p><div class=\"faq-block__cta-button\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\" class=\"btn btn-secondary\">Commencez l&#039;essai gratuit<\/a><\/div><\/div><\/div><\/div><\/div>\n\n<p>Pour la plupart des \u00e9quipes, oui, en co\u00fbt total de possession. Le tarif annonc\u00e9 de Retell AI de \u20ac0,07\/min ne couvre que la couche vocale ; les co\u00fbts r\u00e9els tout compris se situent g\u00e9n\u00e9ralement entre \u20ac0,13 et \u20ac0,31\/min une fois les frais de LLM, de t\u00e9l\u00e9phonie et de base de connaissances ajout\u00e9s. CloudTalk utilise une tarification forfaitaire par si\u00e8ge \u00e0 partir de \u20ac25\/utilisateur\/mois, rendant les co\u00fbts mensuels pr\u00e9visibles quel que soit le volume d&rsquo;appels. Consultez la ventilation compl\u00e8te des <a href=\"https:\/\/www.cloudtalk.io\/fr\/tarification-de-logiciel-de-centre-dappels\/\">tarifs de CloudTalk<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"<p>Vous avez cr\u00e9\u00e9 votre premier agent Retell AI, l&rsquo;avez test\u00e9 en staging, et tout semblait parfait. Puis vous \u00eates pass\u00e9 en production&#8230;<\/p>\n","protected":false},"author":143,"featured_media":274680,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[272],"tags":[],"class_list":["post-334075","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-centre-dappels"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/posts\/334075","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/users\/143"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/comments?post=334075"}],"version-history":[{"count":0,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/posts\/334075\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/media\/274680"}],"wp:attachment":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/media?parent=334075"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/categories?post=334075"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/tags?post=334075"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}},{"id":334066,"date":"2026-06-18T17:54:58","date_gmt":"2026-06-18T15:54:58","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/?p=334066"},"modified":"2026-06-18T17:55:00","modified_gmt":"2026-06-18T15:55:00","slug":"cloudtalk-note-meilleure-qualite-appel-voip-fiabilite-trustpilot-avis-utilisateurs","status":"publish","type":"post","link":"https:\/\/www.cloudtalk.io\/fr\/blog\/cloudtalk-note-meilleure-qualite-appel-voip-fiabilite-trustpilot-avis-utilisateurs\/","title":{"rendered":"CloudTalk reconnu comme la plateforme VoIP la mieux not\u00e9e pour la qualit\u00e9 et la fiabilit\u00e9 des appels en 2026 (selon les avis Trustpilot)"},"content":{"rendered":"<h1 class=\"wp-block-heading has-black-color has-text-color\">CloudTalk d\u00e9sign\u00e9e meilleure plateforme VoIP pour la qualit\u00e9 et la fiabilit\u00e9 des appels en 2026<\/h1>\n\n<p>Un appel interrompu ne vous co\u00fbte rarement qu&rsquo;une phrase. Il vous co\u00fbte l&rsquo;affaire, le renouvellement ou la confiance que vous avez mis des mois \u00e0 gagner.<\/p>\n\n<p>C&rsquo;est pourquoi, lorsque les \u00e9quipes choisissent un syst\u00e8me t\u00e9l\u00e9phonique, elles lisent au-del\u00e0 du marketing et se dirigent directement vers les avis.<\/p>\n\n<p>Sur Trustpilot, ces avis racontent une histoire claire. CloudTalk d\u00e9tient une <strong>note de 4,1\/5 sur 686 avis v\u00e9rifi\u00e9s<\/strong>, et un th\u00e8me se r\u00e9p\u00e8te plus que tout autre : les appels sont clairs, la connexion tient et la plateforme est op\u00e9rationnelle chaque jour.<\/p>\n\n<p>Nous avons analys\u00e9 ces avis et les avons regroup\u00e9s par ce que les clients ont le plus appr\u00e9ci\u00e9. Cet article explique pourquoi les utilisateurs v\u00e9rifi\u00e9s classent cette <a href=\"https:\/\/www.cloudtalk.io\/fr\/telephonie-voip\/\">plateforme VoIP<\/a> au sommet pour la qualit\u00e9 et la fiabilit\u00e9 des appels, selon leurs propres mots.<\/p>\n\n\n<div class=\"wp-block-cloudtalk-summary\"><div class=\"summary-block summary-block--sm\"><p><strong>R\u00e9sum\u00e9 de la reconnaissance de CloudTalk sur Trustpilot<\/strong><\/p>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Note :<\/strong> 4,1\/5 sur <a href=\"https:\/\/www.trustpilot.com\/review\/cloudtalk.io\" target=\"_blank\" rel=\"noopener\">CloudTalk Trustpilot<\/a>, devant la plupart des principales plateformes t\u00e9l\u00e9phoniques professionnelles sur le site.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Volume :<\/strong> 686 avis v\u00e9rifi\u00e9s, un \u00e9chantillon statistiquement significatif plut\u00f4t qu&rsquo;une poign\u00e9e de t\u00e9moignages.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Ce que les utilisateurs appr\u00e9cient :<\/strong> un son cristallin, des connexions stables, des performances fiables sur tous les appareils, et une nette am\u00e9lioration par rapport aux fournisseurs pr\u00e9c\u00e9dents.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Pourquoi c&rsquo;est important :<\/strong> chaque avis provient d&rsquo;un utilisateur v\u00e9rifi\u00e9 d\u00e9crivant des appels professionnels r\u00e9els et quotidiens, et non des tests en laboratoire ou des sp\u00e9cifications de fournisseur.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>R\u00e9cence :<\/strong> l&rsquo;analyse couvre les avis de 2024 \u00e0 juin 2026, confirmant une tendance soutenue, et non un pic ponctuel.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<p>Ces notes proviennent directement d&rsquo;utilisateurs r\u00e9els qui d\u00e9pendent de CloudTalk pour des conversations claires et fiables chaque jour ouvrable.<\/p><\/div><\/div>\n\n\n<h2 class=\"wp-block-heading\">Notre m\u00e9thodologie de recherche : comment nous avons class\u00e9 les plateformes VoIP pour la qualit\u00e9 d&rsquo;appel en utilisant les avis Trustpilot<\/h2>\n\n<p>Ce n&rsquo;est pas une auto-\u00e9valuation. Avant de revendiquer quoi que ce soit, voici exactement comment nous y sommes parvenus, car un classement n&rsquo;est aussi fiable que les donn\u00e9es qui le sous-tendent.<\/p>\n\n<p><strong>Volume d&rsquo;avis.<\/strong> Le profil Trustpilot de CloudTalk contient 686 avis v\u00e9rifi\u00e9s. C&rsquo;est un \u00e9chantillon suffisamment grand pour faire appara\u00eetre de v\u00e9ritables mod\u00e8les plut\u00f4t que des \u00e9loges tri\u00e9s sur le volet.<\/p>\n\n<p><strong>Note globale.<\/strong> CloudTalk maintient un score de 4,1\/5. Il se situe au sommet ou pr\u00e8s du sommet des principales plateformes t\u00e9l\u00e9phoniques professionnelles sur Trustpilot, bien devant plusieurs concurrents \u00e9tablis.<\/p>\n\n<p><strong>R\u00e9cence des avis.<\/strong> Nous nous sommes concentr\u00e9s sur les avis soumis entre 2024 et 2026, avec des retours arrivant aussi r\u00e9cemment que ce mois-ci. Des \u00e9loges qui se maintiennent sur plus de deux ans refl\u00e8tent un d\u00e9veloppement continu, et non de la chance.<\/p>\n\n<p>Il est \u00e9galement utile de savoir <a href=\"https:\/\/www.cloudtalk.io\/blog\/is-your-voip-reliable\/\">\u00e0 quel point votre VoIP est fiable<\/a> avant de vous engager, afin de pouvoir juger n&rsquo;importe quel fournisseur sur les m\u00eames bases.<\/p>\n\n<p><strong>Cat\u00e9gorisation.<\/strong> Nous avons regroup\u00e9 manuellement les avis en th\u00e8mes r\u00e9currents : clart\u00e9 audio, stabilit\u00e9 de la connexion, performances sur diff\u00e9rents appareils et configurations \u00e0 distance, comparaisons avec les concurrents et fiabilit\u00e9 \u00e0 long terme. Les th\u00e8mes ci-dessous sont apparus encore et encore de la part de critiques non connect\u00e9s.<\/p>\n\n<p><strong>V\u00e9rification.<\/strong> Les avis Trustpilot proviennent d&rsquo;utilisateurs v\u00e9rifi\u00e9s, contr\u00f4l\u00e9s par une d\u00e9tection de fraude automatis\u00e9e et une r\u00e9vision humaine. Ils d\u00e9crivent les performances r\u00e9elles lors de conversations critiques pour l&rsquo;entreprise, la r\u00e9alit\u00e9 quotidienne des \u00e9quipes qui d\u00e9pendent des <a href=\"https:\/\/www.cloudtalk.io\/blog\/voip-protocols\/\">protocoles VoIP<\/a> sous-jacents pour transmettre chaque mot clairement.<\/p>\n\n<p>Bas\u00e9 sur cette analyse, CloudTalk a \u00e9t\u00e9 reconnu comme la plateforme VoIP la mieux not\u00e9e pour la qualit\u00e9 et la fiabilit\u00e9 des appels selon les avis Trustpilot.<\/p>\n\n<h2 class=\"wp-block-heading\">Les \u00e9valuateurs de Trustpilot ont reconnu CloudTalk pour sa qualit\u00e9 et sa fiabilit\u00e9 exceptionnelles en 2026 : voici pourquoi<\/h2>\n\n<p>Cette reconnaissance a du poids pour deux raisons. Premi\u00e8rement, elle repose enti\u00e8rement sur des avis d&rsquo;utilisateurs v\u00e9rifi\u00e9s, et non sur des placements sponsoris\u00e9s ou des opinions d&rsquo;analystes.<\/p>\n\n<p>Deuxi\u00e8mement, les \u00e9loges sont sp\u00e9cifiques et techniques. Les \u00e9valuateurs nomment les choses exactes qui comptent lors d&rsquo;un appel en direct, comme la clart\u00e9, la connexion et la coh\u00e9rence, et expliquent pourquoi CloudTalk a surpass\u00e9 les outils qu&rsquo;ils utilisaient auparavant.<\/p>\n\n<p>Ce qui suit est une ventilation des cinq th\u00e8mes qui ont d\u00e9fini les avis sur CloudTalk, chacun illustr\u00e9 par ce que les utilisateurs r\u00e9els ont \u00e9crit sur Trustpilot.<\/p>\n\n<h2 class=\"wp-block-heading\">Une qualit\u00e9 d&rsquo;appel cristalline qui prend en charge les conversations professionnelles<\/h2>\n\n<p>Le fil conducteur le plus constant dans les avis est simple : les gens peuvent entendre et \u00eatre entendus. Les \u00e9valuateurs d\u00e9crivent un son clair aux deux extr\u00e9mit\u00e9s, le genre qui permet \u00e0 un repr\u00e9sentant de se concentrer sur le client au lieu de demander \u00ab pouvez-vous r\u00e9p\u00e9ter cela ? \u00bb<\/p>\n\n<p>Un son clair n&rsquo;est pas un luxe lors d&rsquo;un appel de vente ou de support. C&rsquo;est la diff\u00e9rence entre une conversation qui b\u00e2tit la confiance et une autre qui l&rsquo;\u00e9rode silencieusement.<\/p>\n\n<p>Derri\u00e8re cette clart\u00e9 se trouvent des fonctionnalit\u00e9s que les utilisateurs remarquent rarement avant qu&rsquo;elles ne leur manquent : la voix haute d\u00e9finition, l&rsquo;<a href=\"https:\/\/www.cloudtalk.io\/fr\/logiciel-denregistrement-du-centre-dappels\/\">enregistrement des appels<\/a> qui capture chaque mot pour une r\u00e9vision ult\u00e9rieure, et la <a href=\"https:\/\/www.cloudtalk.io\/krisp-call-centre-integration\/\">suppression int\u00e9gr\u00e9e du bruit de fond<\/a> qui \u00e9limine le caf\u00e9, le clavier et le bureau paysager.<\/p>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\"><em>\u00ab La plateforme est fiable, facile \u00e0 utiliser et tr\u00e8s bien structur\u00e9e. La qualit\u00e9 d&rsquo;appel est excellente, l&rsquo;interface est intuitive et les fonctionnalit\u00e9s rendent la communication quotidienne beaucoup plus efficace. \u00bb<\/em><\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/02\/icon-trustpilot-star-rounded.svg\" alt=\"Baha K.\" \/><\/div><div class=\"quote-block__author\"><div class=\"quote-block__name\">Baha K.<\/div><div class=\"quote-block__position\">Utilisateur v\u00e9rifi\u00e9 Trustpilot, Turquie<\/div><\/div><\/div><a href=\"https:\/\/www.trustpilot.com\/review\/cloudtalk.io?target=blank&#038;rel=nofollow\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Lire l&#039;avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\"><em>\u00ab Excellente application, toujours utilisable sur ordinateur portable. Son clair lors de l&rsquo;\u00e9mission et de la r\u00e9ception d&rsquo;appels. \u00bb<\/em><\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/02\/icon-trustpilot-star-rounded.svg\" alt=\"Elizabeth\" \/><\/div><div class=\"quote-block__author\"><div class=\"quote-block__name\">Elizabeth<\/div><div class=\"quote-block__position\">Utilisateur v\u00e9rifi\u00e9 Trustpilot, Espagne<\/div><\/div><\/div><a href=\"https:\/\/www.trustpilot.com\/review\/cloudtalk.io?target=blank&#038;rel=nofollow\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Lire l&#039;avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">Connexions stables sans lags, d\u00e9lais ou appels interrompus<\/h2>\n\n<p>La clart\u00e9 n&rsquo;a que peu d&rsquo;importance si la ligne ne cesse de couper. Le deuxi\u00e8me th\u00e8me auquel les \u00e9valuateurs reviennent est la stabilit\u00e9 : des appels qui se connectent du premier coup et restent connect\u00e9s tout au long de la conversation.<\/p>\n\n<p>Des mots comme \u00ab stable \u00bb, \u00ab fiable \u00bb et \u00ab bonne connexion \u00bb apparaissent encore et encore, souvent comme le point principal de l&rsquo;avis.<\/p>\n\n<p>Cette stabilit\u00e9 provient d&rsquo;une infrastructure con\u00e7ue pour le travail. Vous b\u00e9n\u00e9ficiez d&rsquo;<a href=\"https:\/\/www.cloudtalk.io\/fr\/outils-de-centre-dappels\/appels-simultanes-illimites-dans-un-systeme-telephonique-base-sur-linformatique-dematerialisee\/\">appels simultan\u00e9s illimit\u00e9s<\/a> afin que vos lignes ne soient jamais satur\u00e9es en p\u00e9riode de pointe, ainsi que de la <a href=\"https:\/\/www.cloudtalk.io\/fr\/outils-de-centre-dappels\/stir-shaken-quest-ce-que-cest-et-comment-cela-aide-t-il\/\">conformit\u00e9 STIR\/SHAKEN<\/a> qui aide vos appels \u00e0 \u00eatre identifi\u00e9s comme des num\u00e9ros fiables et v\u00e9rifi\u00e9s.<\/p>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\"><em>\u00ab C&rsquo;est le logiciel le plus stable que j&rsquo;aie utilis\u00e9, et il est excellent pour r\u00e9viser les appels par la suite afin d&rsquo;am\u00e9liorer les appels de vente. \u00bb<\/em><\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/02\/icon-trustpilot-star-rounded.svg\" alt=\"Anders Johansson\" \/><\/div><div class=\"quote-block__author\"><div class=\"quote-block__name\">Anders Johansson<\/div><div class=\"quote-block__position\">Utilisateur v\u00e9rifi\u00e9 Trustpilot, Su\u00e8de<\/div><\/div><\/div><a href=\"https:\/\/www.trustpilot.com\/review\/cloudtalk.io?target=blank&#038;rel=nofollow\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Lire l&#039;avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\"><em>\u00ab Syst\u00e8me facile. Bonne connexion. \u00bb<\/em><\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/02\/icon-trustpilot-star-rounded.svg\" alt=\"Dominik Pfafenrot\" \/><\/div><div class=\"quote-block__author\"><div class=\"quote-block__name\">Dominik Pfafenrot<\/div><div class=\"quote-block__position\">Utilisateur v\u00e9rifi\u00e9 Trustpilot, Allemagne<\/div><\/div><\/div><a href=\"https:\/\/www.trustpilot.com\/review\/cloudtalk.io?target=blank&#038;rel=nofollow\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Lire l&#039;avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">Des performances fiables sur ordinateur de bureau, mobile et dans les environnements de travail \u00e0 distance<\/h2>\n\n<p>Une \u00e9quipe moderne ne se trouve pas dans un seul bureau sur un seul r\u00e9seau. Les \u00e9valuateurs f\u00e9licitent CloudTalk pour sa tenue, o\u00f9 qu&rsquo;ils travaillent : sur un ordinateur portable au si\u00e8ge, sur un t\u00e9l\u00e9phone entre les r\u00e9unions, ou depuis un bureau \u00e0 domicile \u00e0 l&rsquo;autre bout du monde.<\/p>\n\n<p>Cette coh\u00e9rence entre les environnements est exactement ce qui fait le succ\u00e8s ou l&rsquo;\u00e9chec des d\u00e9ploiements VoIP distribu\u00e9s et d&rsquo;<a href=\"https:\/\/www.cloudtalk.io\/enterprise-voip\/\">d&rsquo;entreprise<\/a>.<\/p>\n\n<p>C&rsquo;est aussi pourquoi des fonctionnalit\u00e9s comme le <a href=\"https:\/\/www.cloudtalk.io\/fr\/cliquer-pour-appeler\/\">clic-pour-appeler<\/a> depuis n&rsquo;importe quel navigateur et les <a href=\"https:\/\/www.cloudtalk.io\/fr\/numeros-de-telephone-internationaux-pour-votre-centre-dappels\/\">num\u00e9ros internationaux<\/a> dans plus de 160 pays sont importantes. Elles permettent \u00e0 une \u00e9quipe mondiale de fonctionner comme une seule entit\u00e9, avec les m\u00eames normes de <a href=\"https:\/\/www.cloudtalk.io\/fr\/securite-cloudtalk\/\">s\u00e9curit\u00e9<\/a> appliqu\u00e9es quel que soit l&rsquo;origine de l&rsquo;appel.<\/p>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\"><em>\u00ab La configuration de CloudTalk a \u00e9t\u00e9 assez simple, de la facturation \u00e0 l&rsquo;ensemble du processus de configuration, tout fonctionne. [\u2026] M\u00eame en vivant en Asie centrale, j&rsquo;ai pu tout mettre en place sans probl\u00e8me. \u00bb<\/em><\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/02\/icon-trustpilot-star-rounded.svg\" alt=\"Tyler Young\" \/><\/div><div class=\"quote-block__author\"><div class=\"quote-block__name\">Tyler Young<\/div><div class=\"quote-block__position\">Utilisateur v\u00e9rifi\u00e9 Trustpilot, Ouzb\u00e9kistan<\/div><\/div><\/div><a href=\"https:\/\/www.trustpilot.com\/review\/cloudtalk.io?target=blank&#038;rel=nofollow\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Lire l&#039;avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\"><em>\u00ab Fonctionne bien pour mon entreprise en ligne, pour appeler de l&rsquo;Angleterre au Canada. \u00bb<\/em><\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/02\/icon-trustpilot-star-rounded.svg\" alt=\"Jason Hinks\" \/><\/div><div class=\"quote-block__author\"><div class=\"quote-block__name\">Jason Hinks<\/div><div class=\"quote-block__position\">Utilisateur v\u00e9rifi\u00e9 Trustpilot, Afrique du Sud<\/div><\/div><\/div><a href=\"https:\/\/www.trustpilot.com\/review\/cloudtalk.io?target=blank&#038;rel=nofollow\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Lire l&#039;avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">Meilleure qualit\u00e9 d&rsquo;appel que les autres syst\u00e8mes t\u00e9l\u00e9phoniques VoIP et professionnels<\/h2>\n\n<p>Certains des avis les plus r\u00e9v\u00e9lateurs ne concernent pas CloudTalk isol\u00e9ment. Ils concernent le moment o\u00f9 une \u00e9quipe a chang\u00e9 et a remarqu\u00e9 la diff\u00e9rence.<\/p>\n\n<p>Les \u00e9valuateurs qui sont pass\u00e9s d&rsquo;autres fournisseurs d\u00e9crivent constamment CloudTalk comme une mise \u00e0 niveau, citant une meilleure qualit\u00e9, une configuration plus facile et moins de compromis.<\/p>\n\n<p>Les scores Trustpilot confirment ces t\u00e9moignages de changement. La note de 4,1\/5 de CloudTalk est bien sup\u00e9rieure aux principales alternatives sur la m\u00eame plateforme :<\/p>\n\n<p>C&rsquo;est un mod\u00e8le qui se v\u00e9rifie dans les comparaisons directes, que les \u00e9quipes consid\u00e8rent CloudTalk comme une <a href=\"https:\/\/www.cloudtalk.io\/fr\/alternative-aircall\/\">alternative \u00e0 Aircall<\/a>, face \u00e0 <a href=\"https:\/\/www.cloudtalk.io\/?page_id=10727\">Dialpad<\/a>, ou pour remplacer des syst\u00e8mes h\u00e9rit\u00e9s comme <a href=\"https:\/\/www.cloudtalk.io\/?page_id=10603\">RingCentral<\/a> et <a href=\"https:\/\/www.cloudtalk.io\/?page_id=10863\">8&#215;8<\/a>.<\/p>\n\n<p>Pour les entreprises en croissance en particulier, c&rsquo;est une raison majeure pour laquelle CloudTalk est consid\u00e9r\u00e9 comme un <a href=\"https:\/\/www.cloudtalk.io\/voip-leader-for-small-and-mid-size-businesses\/\">leader de la VoIP pour les petites et moyennes entreprises<\/a>.<\/p>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\"><em>\u00ab Nous sommes r\u00e9cemment pass\u00e9s \u00e0 CloudTalk depuis un fournisseur diff\u00e9rent, et c&rsquo;est g\u00e9nial. L&rsquo;interface utilisateur est bien meilleure que celle de notre dernier fournisseur. \u00bb<\/em><\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/02\/icon-trustpilot-star-rounded.svg\" alt=\"Jarad H.\" \/><\/div><div class=\"quote-block__author\"><div class=\"quote-block__name\">Jarad H.<\/div><div class=\"quote-block__position\">Utilisateur v\u00e9rifi\u00e9 Trustpilot, \u00c9tats-Unis<\/div><\/div><\/div><a href=\"https:\/\/www.trustpilot.com\/review\/cloudtalk.io?target=blank&#038;rel=nofollow\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Lire l&#039;avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\"><em>\u00ab J&rsquo;ai rencontr\u00e9 [l&rsquo;\u00e9quipe CloudTalk] pour discuter de la migration depuis RingCentral. Nous avons des exigences uniques, mais l&rsquo;ensemble du processus a \u00e9t\u00e9 g\u00e9r\u00e9 rapidement et avec le souci du d\u00e9tail. CloudTalk a contribu\u00e9 \u00e0 r\u00e9duire nos d\u00e9penses en technologie et a augment\u00e9 les options d&rsquo;int\u00e9gration avec <a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-dun-centre-dappel-pour-hubspot\/\">HubSpot<\/a>. \u00bb<\/em><\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/02\/icon-trustpilot-star-rounded.svg\" alt=\"Haley Baker\" \/><\/div><div class=\"quote-block__author\"><div class=\"quote-block__name\">Haley Baker<\/div><div class=\"quote-block__position\">Utilisateur v\u00e9rifi\u00e9 Trustpilot, \u00c9tats-Unis<\/div><\/div><\/div><a href=\"https:\/\/www.trustpilot.com\/review\/cloudtalk.io?target=blank&#038;rel=nofollow\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Lire l&#039;avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">Un syst\u00e8me t\u00e9l\u00e9phonique professionnel sur lequel les \u00e9quipes peuvent compter au quotidien<\/h2>\n\n<p>Le dernier th\u00e8me est le plus discret, et sans doute le plus important : la fiabilit\u00e9 dans le temps.<\/p>\n\n<p>Le plus fort des soutiens qu&rsquo;un syst\u00e8me t\u00e9l\u00e9phonique peut gagner n&rsquo;est pas un pic de cinq \u00e9toiles le premier jour. C&rsquo;est une \u00e9quipe qui le nomme sa ligne principale des mois et des ann\u00e9es plus tard.<\/p>\n\n<p>Les \u00e9valuateurs d\u00e9crivent CloudTalk comme le syst\u00e8me sur lequel ils b\u00e2tissent leurs op\u00e9rations quotidiennes, le genre de fondation que les <a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/solutions-telephoniques-de-centre-dappels\/\">solutions t\u00e9l\u00e9phoniques de centre d&rsquo;appels<\/a> matures sont cens\u00e9es fournir.<\/p>\n\n<p>Cette fiabilit\u00e9 s&rsquo;\u00e9tend \u00e0 tous les secteurs, des \u00e9quipes de vente aux services d&rsquo;assistance en passant par les <a href=\"https:\/\/www.cloudtalk.io\/fr\/voip-pour-cabinets-de-recrutement\/\">\u00e9quipes de recrutement<\/a> \u00e0 fort volume effectuant des d\u00e9marchages toute la journ\u00e9e. Lorsque l&rsquo;outil s&rsquo;efface en arri\u00e8re-plan et fonctionne simplement, les gens le remarquent.<\/p>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\"><em>\u00ab CloudTalk est devenu un \u00e9l\u00e9ment cl\u00e9 de nos op\u00e9rations quotidiennes, servant de syst\u00e8me d&rsquo;appel principal pour toutes les \u00e9quipes. Notre partenariat avec CloudTalk a constamment apport\u00e9 fiabilit\u00e9, flexibilit\u00e9 et efficacit\u00e9, nous permettant de maintenir des normes \u00e9lev\u00e9es en mati\u00e8re de communication client. \u00bb<\/em><\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/02\/icon-trustpilot-star-rounded.svg\" alt=\"Michalis Kampanidis\" \/><\/div><div class=\"quote-block__author\"><div class=\"quote-block__name\">Michalis Kampanidis<\/div><div class=\"quote-block__position\">Utilisateur v\u00e9rifi\u00e9 Trustpilot, Gr\u00e8ce<\/div><\/div><\/div><a href=\"https:\/\/www.trustpilot.com\/review\/cloudtalk.io?target=blank&#038;rel=nofollow\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Lire l&#039;avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\"><em>\u00ab J&rsquo;ai essay\u00e9 de nombreuses applications pour les num\u00e9ros virtuels, mais aucune n&rsquo;\u00e9tait aussi fiable que CloudTalk. Je l&rsquo;utilise maintenant pour les affaires, et moi et mon \u00e9quipe allons continuer avec. \u00bb<\/em><\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/02\/icon-trustpilot-star-rounded.svg\" alt=\"Muhammad Badran\" \/><\/div><div class=\"quote-block__author\"><div class=\"quote-block__name\">Muhammad Badran<\/div><div class=\"quote-block__position\">Utilisateur v\u00e9rifi\u00e9 Trustpilot, \u00c9gypte<\/div><\/div><\/div><a href=\"https:\/\/www.trustpilot.com\/review\/cloudtalk.io?target=blank&#038;rel=nofollow\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Lire l&#039;avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">Pourquoi les \u00e9valuateurs de Trustpilot reconnaissent constamment CloudTalk comme une plateforme VoIP de premier ordre pour la qualit\u00e9 et la fiabilit\u00e9 des appels<\/h2>\n\n<p>Les avis de tiers sont importants pr\u00e9cis\u00e9ment parce que le fournisseur ne les contr\u00f4le pas. Trustpilot exige que les \u00e9valuateurs d\u00e9montrent une exp\u00e9rience r\u00e9elle avec un produit avant que leur avis ne soit publi\u00e9.<\/p>\n\n<p>C&rsquo;est ce qui rend un sch\u00e9ma \u00e0 travers des centaines d&rsquo;avis si difficile \u00e0 falsifier et si int\u00e9ressant \u00e0 lire.<\/p>\n\n<p>Trois facteurs expliquent pourquoi les retours positifs sur CloudTalk sont si pertinents :<\/p>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--numbered wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--numbered\"><ol class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">01<\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Volume et p\u00e9riode.<\/strong>                <\/div>\n                                                    <div class=\"list-block__content-sub\">\n                        Des centaines d&rsquo;avis couvrant plusieurs ann\u00e9es, toutes industries confondues, pour des entreprises de toutes tailles et sur tous les continents. Une qualit\u00e9 constante \u00e0 cette \u00e9chelle est difficile \u00e0 maintenir sans un produit vraiment solide.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">02<\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Contexte d&rsquo;utilisation r\u00e9el.<\/strong>                <\/div>\n                                                    <div class=\"list-block__content-sub\">\n                        Les \u00e9valuateurs d\u00e9crivent des appels sp\u00e9cifiques, des configurations sp\u00e9cifiques et des r\u00e9sultats sp\u00e9cifiques. Ce niveau de d\u00e9tail est la marque d&rsquo;un retour d&rsquo;exp\u00e9rience \u00e9crit par des personnes qui utilisent r\u00e9ellement la plateforme au quotidien.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">03<\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Th\u00e8mes r\u00e9currents.<\/strong>                <\/div>\n                                                    <div class=\"list-block__content-sub\">\n                        La clart\u00e9, la stabilit\u00e9 de la connexion et la fiabilit\u00e9 apparaissent ind\u00e9pendamment dans des avis non li\u00e9s. Lorsque des inconnus citent les m\u00eames points forts, ces points forts sont r\u00e9els, et les <a href=\"https:\/\/www.cloudtalk.io\/fr\/logiciel-de-centre-dappels-avec-statistiques\/\">analyses<\/a> derri\u00e8re chaque appel permettent aux \u00e9quipes de le confirmer par elles-m\u00eames.                    <\/div>\n                            <\/div>\n        <\/li>\n<\/ol><\/div><\/div>\n\n<p>La qualit\u00e9 et la fiabilit\u00e9 des appels ne sont pas des sp\u00e9cifications abstraites. Elles d\u00e9cident si un prospect entend votre argumentaire, si un client frustr\u00e9 se sent \u00e9cout\u00e9 et si votre \u00e9quipe fait confiance \u00e0 l&rsquo;outil qu&rsquo;elle utilise.<\/p>\n\n<p>C&rsquo;est pourquoi ces avis sont le signal \u00e0 prendre en compte.<\/p>\n\n<div class=\"wp-block-cloudtalk-cta-proof\"><div class=\"cta-proof-block\"><div class=\"cta-proof-block__content\"><h2 class=\"cta-proof-block__headline\">Pr\u00eat \u00e0 entendre la diff\u00e9rence par vous-m\u00eame ?<\/h2><div class=\"cta-proof-block__description\">Rejoignez plus de 5 500 entreprises qui comptent sur CloudTalk pour des conversations claires et fiables. D\u00e9couvrez pourquoi les \u00e9valuateurs v\u00e9rifi\u00e9s le classent si bien pour la qualit\u00e9 et la fiabilit\u00e9 des appels.<\/div><div class=\"cta-proof-block__button\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\" class=\"btn btn-secondary\">Commencer votre essai gratuit de 14 jours <svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n            <path d=\"M4.16666 10H15.8333M15.8333 10L10.8333 5M15.8333 10L10.8333 15\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n        <\/svg><\/a><\/div><\/div><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">\u00c0 propos de CloudTalk : une plateforme VoIP fiable con\u00e7ue pour la communication d&rsquo;entreprise<\/h2>\n\n<p>CloudTalk est une solution de <a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/11-meilleures-solutions-de-telephonie-basees-sur-le-cloud-en-2024\/\">t\u00e9l\u00e9phonie bas\u00e9e sur le cloud<\/a> con\u00e7ue pour les petites, moyennes et grandes \u00e9quipes qui d\u00e9pendent du t\u00e9l\u00e9phone pour acqu\u00e9rir et fid\u00e9liser leurs clients.<\/p>\n\n<p>Elle permet des conversations claires et fiables entre les \u00e9quipes, les appareils et les sites. Vous b\u00e9n\u00e9ficiez de plus de 100 <a href=\"https:\/\/www.cloudtalk.io\/fr\/fonctions\/\">fonctionnalit\u00e9s<\/a>, de num\u00e9ros locaux et internationaux dans plus de 160 pays, et d&rsquo;int\u00e9grations CRM pouss\u00e9es, le tout approuv\u00e9 par plus de 5 500 entreprises dans le monde entier.<\/p>\n\n<h3 class=\"wp-block-heading\">Plus que des appels clairs : l&rsquo;IA int\u00e9gr\u00e9e \u00e0 chaque conversation<\/h3>\n\n<p>Un audio clair est la base, mais ce n&rsquo;est pas toute l&rsquo;histoire. CloudTalk est aussi une plateforme de communication IA qui transforme chaque conversation en information et automatise les t\u00e2ches r\u00e9p\u00e9titives associ\u00e9es.<\/p>\n\n<p>Cette combinaison en fait, pour de nombreuses \u00e9quipes, le <a href=\"https:\/\/www.cloudtalk.io\/fr\/conversation-intelligente-alimentee-par-lia\/\">meilleur syst\u00e8me t\u00e9l\u00e9phonique IA pour les entreprises<\/a>, et un s\u00e9rieux concurrent pour le <a href=\"https:\/\/www.cloudtalk.io\/fr\/composeur\/\">meilleur logiciel d&rsquo;appel IA<\/a> lorsque le volume d&rsquo;appels sortants est important.<\/p>\n\n<p>Au c\u0153ur de cette intelligence se trouvent les <a href=\"https:\/\/www.cloudtalk.io\/fr\/agents-vocaux-ia\/\">agents vocaux IA<\/a> de CloudTalk, qui peuvent g\u00e9rer la premi\u00e8re ligne de votre pr\u00e9sence t\u00e9l\u00e9phonique :<\/p>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>R\u00e9pondre et accueillir chaque appelant<\/strong> comme un r\u00e9ceptionniste IA virtuel, 24 heures sur 24, afin que personne ne tombe sur un cul-de-sac. Il est class\u00e9 parmi les meilleurs outils de r\u00e9ceptionniste IA pour les \u00e9quipes qui ne peuvent pas assurer une permanence t\u00e9l\u00e9phonique 24h\/24 et 7j\/7.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>G\u00e9rer les lignes sans personnel suppl\u00e9mentaire<\/strong>, ce qui en fait le meilleur r\u00e9ceptionniste IA pour les petites entreprises et un r\u00e9ceptionniste IA fiable \u00e0 mesure que vous grandissez.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Traiter les questions de routine et la qualification \u00e0 grande \u00e9chelle<\/strong> en tant que r\u00e9ceptionniste IA pour les entreprises, et prendre en charge les demandes apr\u00e8s les heures de bureau en tant qu&rsquo;agent d&rsquo;appel IA infatigable.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Tenir une conversation naturelle et bidirectionnelle<\/strong> en tant qu&rsquo;agent vocal IA conversationnel plut\u00f4t qu&rsquo;un syst\u00e8me de menus t\u00e9l\u00e9phoniques rigide, puis transf\u00e9rer le bon appel \u00e0 la bonne personne gr\u00e2ce \u00e0 un <a href=\"https:\/\/www.cloudtalk.io\/call-routing\/\">routage d&rsquo;appels IA<\/a> intelligent.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<p>Pour les campagnes \u00e0 fort volume, le m\u00eame moteur sert \u00e9galement d&rsquo;agent vocal IA pour les entreprises. De l&rsquo;avis de nombreux utilisateurs, c&rsquo;est le meilleur agent vocal IA pour maintenir les pipelines en mouvement, tout en garantissant la clart\u00e9 de la ligne.<\/p>\n\n<div class=\"wp-block-cloudtalk-cta wp-block-cloudtalk-cta--blue wp-block-cloudtalk-cta\"><div class=\"cta-block\"><div class=\"cta-block__content\"><h2 class=\"cta-block__headline\">D\u00e9couvrez la qualit\u00e9 d&rsquo;appel de CloudTalk par vous-m\u00eame.<\/h2><div class=\"cta-block__description\">Faites une visite interactive du produit et d\u00e9couvrez comment CloudTalk g\u00e8re un v\u00e9ritable appel du d\u00e9but \u00e0 la fin.<\/div><div class=\"cta-block__button\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" class=\"btn btn-secondary\">Faire une visite interactive <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">\u00c0 propos de Trustpilot : une plateforme mondiale d&rsquo;avis clients v\u00e9rifi\u00e9s<\/h2>\n\n<p>Trustpilot est l&rsquo;une des plus grandes plateformes d&rsquo;avis ind\u00e9pendantes au monde, avec plus de 300 millions d&rsquo;avis publi\u00e9s sur plus d&rsquo;un million d&rsquo;entreprises.<\/p>\n\n<p>Pour les acheteurs de logiciels B2B, c&rsquo;est devenu une ressource incontournable, un endroit o\u00f9 \u00e9couter de vrais utilisateurs avant de signer un contrat.<\/p>\n\n<p>Quelques \u00e9l\u00e9ments en font un indicateur fiable :<\/p>\n\n\n<ul class=\"wp-block-list\"><li>Les avis sont soumis par des utilisateurs v\u00e9rifi\u00e9s et filtr\u00e9s par d\u00e9tection automatique de fraude.<\/li>\n\n<li>Les entreprises ne peuvent pas payer pour que les avis n\u00e9gatifs soient supprim\u00e9s ou masqu\u00e9s.<\/li>\n\n<li>Les notes des avis et les r\u00e9ponses des entreprises sont visibles publiquement, ce qui garantit la transparence pour tous.<\/li>\n\n<li>Il est de plus en plus influent dans les d\u00e9cisions d&rsquo;achat de SaaS, o\u00f9 chaque avis sur CloudTalk refl\u00e8te l&rsquo;exp\u00e9rience quotidienne d&rsquo;un client r\u00e9el plut\u00f4t que l&rsquo;affirmation d&rsquo;un fournisseur.<\/li><\/ul>\n\n\n<p>En bref, Trustpilot r\u00e9compense les produits qui fonctionnent de mani\u00e8re constante au fil du temps. La position de CloudTalk sur cette plateforme n&rsquo;est pas une victoire marketing. C&rsquo;est le verdict cumulatif de centaines d&rsquo;\u00e9quipes qui utilisent la plateforme quotidiennement.<\/p>\n\n<div class=\"wp-block-cloudtalk-recommended-articles wp-block-cloudtalk-recommended-articles\" aria-label=\"Recommended articles section\" role=\"region\"><div class=\"recommended-articles-block\"><h3 class=\"recommended-articles-block__title\" id=\"recommended-articles-title-default\">Recommended articles<\/h3><ul class=\"recommended-articles-block__list\" role=\"list\"><li class=\"recommended-articles-block__item\">\n                            <div class=\"recommended-articles-block__link-wrapper\">\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M6 12L10 8L6 4\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n                                <span class=\"recommended-articles-block__link-text\"><a href=\"https:\/\/www.cloudtalk.io\/top-cloudtalk-alternatives-and-competitors\/\">Meilleures alternatives et concurrents de CloudTalk<\/a><\/span>\n                            <\/div>\n                        <\/li><li class=\"recommended-articles-block__item\">\n                            <div class=\"recommended-articles-block__link-wrapper\">\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M6 12L10 8L6 4\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n                                <span class=\"recommended-articles-block__link-text\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/tarifs-ringcentral\/\">Analyse des tarifs RingCentral<\/a><\/span>\n                            <\/div>\n                        <\/li><li class=\"recommended-articles-block__item\">\n                            <div class=\"recommended-articles-block__link-wrapper\">\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M6 12L10 8L6 4\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n                                <span class=\"recommended-articles-block__link-text\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/tarification-aircall\/\">Analyse des tarifs Aircall<\/a><\/span>\n                            <\/div>\n                        <\/li><li class=\"recommended-articles-block__item\">\n                            <div class=\"recommended-articles-block__link-wrapper\">\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M6 12L10 8L6 4\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n                                <span class=\"recommended-articles-block__link-text\"><a href=\"https:\/\/www.cloudtalk.io\/blog\/dialpad-pricing\/\">Analyse des tarifs Dialpad<\/a><\/span>\n                            <\/div>\n                        <\/li><li class=\"recommended-articles-block__item\">\n                            <div class=\"recommended-articles-block__link-wrapper\">\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M6 12L10 8L6 4\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n                                <span class=\"recommended-articles-block__link-text\"><a href=\"https:\/\/www.cloudtalk.io\/blog\/8x8-pricing\/\">Analyse des tarifs 8&#215;8<\/a><\/span>\n                            <\/div>\n                        <\/li><li class=\"recommended-articles-block__item\">\n                            <div class=\"recommended-articles-block__link-wrapper\">\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M6 12L10 8L6 4\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n                                <span class=\"recommended-articles-block__link-text\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/tarification-zoom-phone\/\">Analyse des tarifs Zoom Phone<\/a><\/span>\n                            <\/div>\n                        <\/li><\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-faq wp-block-cloudtalk-faq--blue wp-block-cloudtalk-faq-v2\" data-display-mode=\"section\"><div class=\"faq-block\"><div class=\"faq-block__header\"><h2 class=\"faq-block__title\">Questions fr\u00e9quemment pos\u00e9es<\/h2><\/div><div class=\"faq-block__items\"><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-100\"><h3 class=\"faq-item__question-text\">Quelle vitesse de connexion internet les \u00e9valuateurs Trustpilot recommandent-ils pour la meilleure qualit\u00e9 d&rsquo;appel CloudTalk ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-100\"><div class=\"faq-item__answer\"><p>Les \u00e9valuateurs signalent g\u00e9n\u00e9ralement une excellente qualit\u00e9 sur les connexions internet professionnelles standards. En r\u00e8gle g\u00e9n\u00e9rale, une connexion stable avec environ 100 kbps en t\u00e9l\u00e9chargement et en t\u00e9l\u00e9versement par appel simultan\u00e9 est suffisante pour l&rsquo;audio HD. Une connexion filaire ou un signal Wi-Fi puissant est plus utile lorsque les volumes d&rsquo;appels sont \u00e9lev\u00e9s.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-101\"><h3 class=\"faq-item__question-text\">Que disent les \u00e9valuateurs sur la qualit\u00e9 d&rsquo;appel de CloudTalk sur les r\u00e9seaux mobiles par rapport au Wi-Fi ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-101\"><div class=\"faq-item__answer\"><p>Les utilisateurs signalent des appels clairs sur les deux types de r\u00e9seaux, plusieurs louant sp\u00e9cifiquement les performances des applications de bureau et mobiles. Comme pour tout service VoIP, un signal Wi-Fi ou 4G\/5G fort offre les r\u00e9sultats les plus constants, et les \u00e9valuateurs travaillant \u00e0 distance notent que la connexion s&rsquo;est bien maintenue.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-102\"><h3 class=\"faq-item__question-text\">Comment CloudTalk g\u00e8re-t-il les probl\u00e8mes de qualit\u00e9 d&rsquo;appel, et les utilisateurs trouvent-ils le support r\u00e9actif en cas de probl\u00e8me ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-102\"><div class=\"faq-item__answer\"><p>Le support r\u00e9actif est l&rsquo;un des th\u00e8mes les plus fr\u00e9quemment lou\u00e9s dans les avis sur CloudTalk. Les utilisateurs d\u00e9crivent des r\u00e9ponses rapides et une aide pratique pour r\u00e9soudre les questions de configuration ou de qualit\u00e9, souvent en quelques minutes via le chat en direct.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-103\"><h3 class=\"faq-item__question-text\">La qualit\u00e9 d&rsquo;appel de CloudTalk est-elle constante pendant les heures de pointe, lorsque les volumes d&rsquo;appels sont \u00e9lev\u00e9s ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-103\"><div class=\"faq-item__answer\"><p>Les \u00e9valuateurs g\u00e9rant des op\u00e9rations de vente et de support \u00e0 fort volume d\u00e9crivent des performances stables tout au long de la journ\u00e9e de travail. L&rsquo;infrastructure de CloudTalk est con\u00e7ue pour g\u00e9rer des appels simultan\u00e9s \u00e0 grande \u00e9chelle, c&rsquo;est pourquoi les \u00e9quipes la citent comme fiable pendant leurs heures les plus charg\u00e9es.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-104\"><h3 class=\"faq-item__question-text\">Trustpilot est-il un site fiable ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-104\"><div class=\"faq-item__answer\"><p>Oui. Trustpilot est une plateforme d&rsquo;avis ind\u00e9pendante qui v\u00e9rifie les \u00e9valuateurs, utilise la d\u00e9tection automatique et humaine de la fraude, et interdit aux entreprises de payer pour supprimer les avis authentiques. C&rsquo;est pourquoi ses notes sont largement utilis\u00e9es dans les d\u00e9cisions logicielles B2B.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-105\"><h3 class=\"faq-item__question-text\">Qu&rsquo;est-ce que Trustpilot, et est-ce l\u00e9gitime ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-105\"><div class=\"faq-item__answer\"><p>Trustpilot est l&rsquo;une des plus grandes plateformes d&rsquo;avis ouvertes au monde, h\u00e9bergeant plus de 300 millions d&rsquo;avis sur plus d&rsquo;un million d&rsquo;entreprises. C&rsquo;est une entreprise l\u00e9gitime, cot\u00e9e en bourse, et ses avis proviennent de clients r\u00e9els et v\u00e9rifi\u00e9s.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-106\"><h3 class=\"faq-item__question-text\">Comment \u00e9crire un avis sur Trustpilot ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-106\"><div class=\"faq-item__answer\"><p>Visitez la page Trustpilot de l&rsquo;entreprise, cliquez sur \u00ab \u00c9crire un avis \u00bb, connectez-vous ou cr\u00e9ez un compte gratuit, choisissez une note par \u00e9toiles et d\u00e9crivez votre exp\u00e9rience. Les avis sont publi\u00e9s apr\u00e8s les v\u00e9rifications de Trustpilot.<\/p><\/div><\/div><\/div><\/div><div class=\"faq-block__cta\"><div class=\"faq-block__cta-image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/Avatar-group-4.png\" alt=\"\" \/><\/div><div class=\"faq-block__cta-content\"><h3 class=\"faq-block__cta-title\">Vous avez encore des questions ?<\/h3><p class=\"faq-block__cta-description\">Vous ne trouvez pas la r\u00e9ponse \u00e0 votre question ? N&rsquo;h\u00e9sitez pas \u00e0 contacter notre \u00e9quipe sympathique via le chat.<\/p><div class=\"faq-block__cta-button\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" class=\"btn btn-secondary\">Nous contacter<\/a><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Un appel interrompu vous co\u00fbte rarement une seule phrase. Il vous co\u00fbte l&rsquo;affaire, le renouvellement ou la confiance que vous&#8230;<\/p>\n","protected":false},"author":143,"featured_media":334057,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[272,272],"tags":[],"class_list":["post-334066","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-centre-dappels"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/posts\/334066","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/users\/143"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/comments?post=334066"}],"version-history":[{"count":0,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/posts\/334066\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/media\/334057"}],"wp:attachment":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/media?parent=334066"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/categories?post=334066"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/tags?post=334066"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}},{"id":334029,"date":"2026-06-18T14:57:09","date_gmt":"2026-06-18T12:57:09","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/?p=334029"},"modified":"2026-06-18T14:57:13","modified_gmt":"2026-06-18T12:57:13","slug":"alternative-a-zendesk-talk","status":"publish","type":"post","link":"https:\/\/www.cloudtalk.io\/fr\/alternative-a-zendesk-talk\/","title":{"rendered":"10 meilleures alternatives \u00e0 Zendesk Talk en [cgv actual_year] : test\u00e9es et \u00e9valu\u00e9es par les utilisateurs"},"content":{"rendered":"<h1 class=\"wp-block-heading has-black-color has-text-color\">10 meilleures alternatives \u00e0 Zendesk Talk en 2026 : test\u00e9es et not\u00e9es par les utilisateurs<\/h1>\n\n<div class=\"tv2 wp-block-cloudtalk-table-v2\" data-pin-column=\"0\" data-sticky-first-col=\"0\" data-center-cells=\"0\"><div class=\"table-block\"><div class=\"table-block__header\"><h2 class=\"table-block__headline\">TL;DR : 10 meilleures alternatives \u00e0 Zendesk Talk en 2026<\/h2><div class=\"table-block__description\">Ces 10 plateformes sont les meilleures alternatives VoIP \u00e0 Zendesk Talk disponibles sur le march\u00e9 aujourd&rsquo;hui. Passez en revue leurs cas d&rsquo;utilisation, leurs prix d&rsquo;entr\u00e9e et les \u00e9valuations des utilisateurs sur G2 pour trouver un syst\u00e8me t\u00e9l\u00e9phonique professionnel qui stimule votre productivit\u00e9.<\/div><\/div><div class=\"table-block__table-container\">\n<table class=\"wp-block-cloudtalk-table-v2 tv2__table\"><tbody>\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row tv2__row--header\"><th class=\"tv2__cell tv2__cell--header\" scope=\"col\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">#<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/th>\n\n<th class=\"tv2__cell tv2__cell--header\" scope=\"col\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Plateforme<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/th>\n\n<th class=\"tv2__cell tv2__cell--header\" scope=\"col\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Id\u00e9al pour<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/th>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Prix de d\u00e9part<br>(facturation annuelle)<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Note G2<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">1<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\"><a href=\"#1\" data-type=\"internal\" data-id=\"#1\">CloudTalk<\/a><\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 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10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">\u00c9quipes de support client et de vente PME mondiales en croissance<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 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class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">\u20ac19\/utilisateur\/mois<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 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4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">4.4\/5<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 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2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\"><a href=\"#2\" data-type=\"internal\" data-id=\"#2\">JustCall<\/a><\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Flux de travail ax\u00e9s sur les SMS et automatisation<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">\u20ac29\/utilisateur\/mois<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">4.3\/5<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 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5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\"><a href=\"#3\" data-type=\"internal\" data-id=\"#3\">Aircall<\/a><\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Int\u00e9grations rapides d&rsquo;\u00e9cosyst\u00e8mes d&rsquo;applications<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">\u20ac30\/utilisateur\/mois<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">4.4\/5<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 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9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Coaching IA en direct de qualit\u00e9 entreprise<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 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class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">4.4\/5<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">5<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\"><a href=\"#5\" data-type=\"internal\" data-id=\"#5\">Quo (OpenPhone)<\/a><\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Bo\u00eetes de r\u00e9ception partag\u00e9es collaboratives pour les startups<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">\u20ac15\/utilisateur\/mois<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">4.7\/5<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">6<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\"><a href=\"#6\" data-type=\"internal\" data-id=\"#6\">Nextiva<\/a><\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Communications internes unifi\u00e9es stables<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">\u20ac15\/utilisateur\/mois<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">4.5\/5<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">7<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\"><a href=\"#7\" data-type=\"internal\" data-id=\"#7\">Zoom Phone<\/a><\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Lignes vocales simples au sein des bureaux Zoom<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">\u20ac10.50\/utilisateur\/mois<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 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xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 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tv2__row\"><td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">8<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 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9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">9<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\"><a href=\"#9\" data-type=\"internal\" data-id=\"#9\">Talkdesk<\/a><\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 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aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\"><a href=\"#10\" data-type=\"internal\" data-id=\"#10\">Freshdesk Contact Center<\/a><\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Migration lat\u00e9rale directe au sein de Freshworks<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">\u20ac17\/utilisateur\/mois<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">4.4\/5<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n<\/tbody><\/table>\n<\/div><\/div><div class=\"table-block__footer\"><figcaption class=\"table-block__caption\">Top 10 des alternatives au logiciel Zendesk Talk : comparez les cas d&rsquo;utilisation, le prix de d\u00e9part et les \u00e9valuations G2.<\/figcaption><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-cta wp-block-cloudtalk-cta--blue wp-block-cloudtalk-cta\"><div class=\"cta-block\"><div class=\"cta-block__content\"><h2 class=\"cta-block__headline\">Passez la lecture. D\u00e9couvrez-le en direct.<\/h2><div class=\"cta-block__description\">Fatigu\u00e9 des factures de d\u00e9passement inattendues, des r\u00e8gles de routage entrant limit\u00e9es et des solutions mobiles maladroites ? R\u00e9servez une d\u00e9mo rapide en t\u00eate-\u00e0-t\u00eate pour d\u00e9couvrir pourquoi passer de Zendesk Talk \u00e0 CloudTalk est la mise \u00e0 niveau d&rsquo;infrastructure la plus intelligente pour votre entreprise en croissance.<\/div><div class=\"cta-block__button\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" class=\"btn btn-secondary\">R\u00e9server une d\u00e9mo 1:1 <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">Pourquoi les \u00e9quipes recherchent-elles une alternative \u00e0 Zendesk Talk ?<\/h2>\n\n<p>Les \u00e9quipes d\u00e9passent les capacit\u00e9s de <a href=\"https:\/\/www.cloudtalk.io\/zendesk-call-center-integration\/\">Zendesk Talk<\/a> lorsqu&rsquo;elles r\u00e9alisent que <strong>son syst\u00e8me de paiement \u00e0 la minute rend les factures t\u00e9l\u00e9phoniques mensuelles tr\u00e8s impr\u00e9visibles<\/strong>. Les centres de support en croissance recherchent g\u00e9n\u00e9ralement un <a href=\"https:\/\/www.cloudtalk.io\/cloud-phone-system\/\">syst\u00e8me t\u00e9l\u00e9phonique cloud<\/a> d\u00e9di\u00e9 qui s&rsquo;int\u00e8gre parfaitement \u00e0 leur environnement de travail sans \u00e9puiser leurs budgets par des frais inattendus.<\/p>\n\n<p>Garder tous vos outils au sein d&rsquo;une seule plateforme semble pratique au d\u00e9but, mais les <strong>co\u00fbts suppl\u00e9mentaires li\u00e9s \u00e0 l&rsquo;utilisation \u00e0 la minute et aux fonctionnalit\u00e9s verrouill\u00e9es s&rsquo;accumulent rapidement<\/strong> sur votre facture mensuelle. Bas\u00e9 sur les <a href=\"https:\/\/www.g2.com\/products\/zendesk-for-customer-service\/reviews?target=blank&#038;rel=nofollow\" target=\"_blank\" rel=\"noopener\">avis v\u00e9rifi\u00e9s des utilisateurs sur G2<\/a> (o\u00f9 Zendesk obtient <strong>4.3\/5<\/strong> pour l&rsquo;ensemble de sa suite de support), Trustpilot, Reddit et Quora, les \u00e9quipes de support client en croissance abandonnent g\u00e9n\u00e9ralement le syst\u00e8me en raison de cinq \u00e9cueils fonctionnels majeurs.<\/p>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--cons wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">5 inconv\u00e9nients majeurs de Zendesk Talk qui poussent les \u00e9quipes en croissance \u00e0 partir<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong><strong><strong><strong><strong><strong><strong>La r\u00e9alit\u00e9 co\u00fbteuse de la \u00ab taxe \u00bb Twilio :<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong>                <\/div>\n                                                    <div class=\"list-block__content-sub\">\n                        Zendesk Talk n&rsquo;est pas un r\u00e9seau de t\u00e9l\u00e9communication autonome, mais une int\u00e9gration en marque blanche construite sur l&rsquo;infrastructure de <a href=\"https:\/\/www.cloudtalk.io\/?page_id=14873\">Twilio<\/a>. Cela signifie que <strong>vous subissez une double majoration<\/strong>, en payant des frais obligatoires \u00e0 la minute pour chaque appel entrant, appel sortant et message vocal re\u00e7u, en plus de vos licences de base co\u00fbteuses.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong><strong><strong><strong><strong><strong>Murs de paiement co\u00fbteux pour l&rsquo;IA conversationnelle :<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong>                <\/div>\n                                                    <div class=\"list-block__content-sub\">\n                        Le d\u00e9verrouillage de fonctionnalit\u00e9s g\u00e9n\u00e9ratives essentielles telles que la synth\u00e8se automatique des appels, la d\u00e9tection d&rsquo;intention et les suggestions d&rsquo;agents n\u00e9cessite l&rsquo;achat d&rsquo;un add-on Copilot co\u00fbteux. Cet add-on co\u00fbte <strong>\u20ac50 suppl\u00e9mentaires\/agent par mois<\/strong>, et vous \u00eates toujours oblig\u00e9 de payer des frais \u00e0 la minute pour les transcriptions d&rsquo;appels en direct.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong><strong><strong><strong><strong><strong>Logique frustrante de l&rsquo;ID d&rsquo;appelant de rappel :<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong>                <\/div>\n                                                    <div class=\"list-block__content-sub\">\n                        Lorsque les agents initient un rappel sortant vers un client, le syst\u00e8me t\u00e9l\u00e9phonique interne <strong>revertit fr\u00e9quemment \u00e0 une ligne de routage g\u00e9n\u00e9rique plut\u00f4t qu&rsquo;\u00e0 votre num\u00e9ro de marque public<\/strong>. Ce probl\u00e8me technique incite les clients \u00e0 ignorer l&rsquo;appel entrant comme du spam, ce qui ralentit consid\u00e9rablement vos temps de r\u00e9ponse.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong><strong><strong><strong><strong><strong>Limites rigides de routage des appels :<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong>                <\/div>\n                                                    <div class=\"list-block__content-sub\">\n                        Zendesk Talk <strong>ne dispose pas d&rsquo;une v\u00e9ritable configuration d&rsquo;appel simultan\u00e9<\/strong> sur les forfaits standard, ce qui signifie que les appels entrants ne peuvent circuler entre vos agents qu&rsquo;un par un. Cette limitation oblige les clients \u00e0 attendre beaucoup plus longtemps et fatigue votre personnel pendant les heures de pointe.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong><strong><strong><strong><strong><strong>Mauvaise connectivit\u00e9 mobile pour les \u00e9quipes \u00e0 distance :<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong>                <\/div>\n                                                    <div class=\"list-block__content-sub\">\n                        La plateforme <strong>manque d&rsquo;une application mobile fiable et ind\u00e9pendante<\/strong> pour les appels vocaux, obligeant les repr\u00e9sentants sur le terrain et les travailleurs \u00e0 distance \u00e0 s&rsquo;appuyer sur des solutions de contournement instables bas\u00e9es sur le navigateur. Cette lacune infrastructurelle entra\u00eene des coupures d&rsquo;appels constantes, des retards audio et des connexions manqu\u00e9es lorsque les agents s&rsquo;\u00e9loignent de leurs ordinateurs.                    <\/div>\n                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/zendesk-talk-alternatives-g2-review-1.png\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis G2 sur Zendesk Talk<\/div><a href=\"https:\/\/www.g2.com\/products\/zendesk-for-customer-service\/reviews\/zendesk-for-customer-service-review-12805726?target=blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Lire l&#039;avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/zendesk-talk-alternatives-g2-review-2.png\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis G2 sur Zendesk Talk<\/div><a href=\"https:\/\/www.g2.com\/products\/zendesk-for-customer-service\/reviews\/zendesk-for-customer-service-review-11437336?target=blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Lire l&#039;avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/zendesk-talk-alternatives-g2-review-3.png\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis G2 sur Zendesk Talk<\/div><a href=\"https:\/\/www.g2.com\/products\/zendesk-for-customer-service\/reviews\/zendesk-for-customer-service-review-12831424?target=blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Lire l&#039;avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-notice\" role=\"region\" aria-label=\"Notice section\"><div class=\"notice-block\"><div class=\"notice-block__icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"21\" viewBox=\"0 0 20 21\" fill=\"none\" aria-hidden=\"true\"><path d=\"M10.0003 14.1667V10.8333M10.0003 7.5H10.0087M18.3337 10.8333C18.3337 15.4357 14.6027 19.1667 10.0003 19.1667C5.39795 19.1667 1.66699 15.4357 1.66699 10.8333C1.66699 6.23096 5.39795 2.5 10.0003 2.5C14.6027 2.5 18.3337 6.23096 18.3337 10.8333Z\" stroke=\"#535862\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"notice-block__content\"><div class=\"notice-block__text\">Malgr\u00e9 ces probl\u00e8mes de t\u00e9l\u00e9phonie structurels, Zendesk reste un backend de billetterie de classe mondiale pour la gestion des files d&rsquo;attente d&rsquo;e-mails asynchrones. D\u00e9couvrez comment optimiser votre configuration dans notre <a href=\"https:\/\/www.cloudtalk.io\/zendesk-call-center-integration\/\">avis complet sur Zendesk<\/a>.<\/div><\/div><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">Quelle est la meilleure alternative \u00e0 Zendesk Talk ?<\/h2>\n\n<p><strong>CloudTalk est la meilleure alternative \u00e0 Zendesk Talk pour les \u00e9quipes en croissance de <\/strong><a href=\"https:\/\/www.cloudtalk.io\/fr\/logiciel-de-centre-dappels-entrants-solution-de-centre-de-contacts\/\"><strong>support client<\/strong><\/a><strong> et de <\/strong><a href=\"https:\/\/www.cloudtalk.io\/fr\/logiciel-de-centre-dappels-sortants\/\"><strong>ventes sortantes<\/strong><\/a><strong><\/strong> (PME et moyennes entreprises). Avec des plans d&rsquo;abonnement transparents \u00e0 partir de <strong>\u20ac19\/utilisateur\/mois<\/strong>, CloudTalk est une plateforme vocale d\u00e9di\u00e9e et fiable con\u00e7ue pour maximiser l&rsquo;efficacit\u00e9 quotidienne de vos agents.<\/p>\n\n<p>La principale raison pour laquelle CloudTalk surpasse Zendesk Talk est qu&rsquo;il contourne le mod\u00e8le de consommation impr\u00e9visible en proposant des forfaits entrants illimit\u00e9s pour les march\u00e9s nord-am\u00e9ricains.<\/p>\n\n<p>Au lieu de g\u00e9rer un syst\u00e8me qui p\u00e9nalise votre croissance avec des frais \u00e0 la minute pour les messages vocaux et les enregistrements d&rsquo;appels, CloudTalk vous offre un concepteur de flux d&rsquo;appels par glisser-d\u00e9poser et des <a href=\"https:\/\/www.cloudtalk.io\/fr\/numero-de-telephone-virtuel\/\"><strong>num\u00e9ros virtuels<\/strong><\/a><strong> dans plus de 160 pays<\/strong>. Cela signifie que vous pouvez facilement assister vos clients \u00e0 grande \u00e9chelle, o\u00f9 que vous soyez. Tout reste synchronis\u00e9 avec votre centre d&rsquo;assistance central, en gardant vos donn\u00e9es de billetterie essentielles intactes tout en r\u00e9duisant vos frais g\u00e9n\u00e9raux de t\u00e9l\u00e9communications.<\/p>\n\n<h3 class=\"wp-block-heading\">Pourquoi les \u00e9quipes consid\u00e8rent-elles CloudTalk comme la meilleure alternative \u00e0 Zendesk Talk ?<\/h3>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--pros wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">5 principaux avantages de CloudTalk : bas\u00e9s sur l&#039;exp\u00e9rience utilisateur r\u00e9elle<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong><strong><strong><strong><strong><strong><strong>Forfaits nationaux illimit\u00e9s pr\u00e9visibles :<\/strong><\/strong><\/strong><\/strong><\/strong><strong><\/strong><\/strong><\/strong>                <\/div>\n                                                    <div class=\"list-block__content-sub\">\n                        CloudTalk \u00e9limine compl\u00e8tement le stress du suivi \u00e0 la minute en proposant des <a href=\"https:\/\/www.cloudtalk.io\/fr\/tarification-de-logiciel-de-centre-dappels\/\">niveaux de prix forfaitaires<\/a> avec des <strong>appels entrants illimit\u00e9s<\/strong>. Ce changement op\u00e9rationnel apporte une tranquillit\u00e9 d&rsquo;esprit budg\u00e9taire totale aux centres de support \u00e0 grand volume qui ne peuvent pas se permettre des frais d&rsquo;op\u00e9rateur mensuels fluctuants.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong><strong><strong><strong><strong><strong>Livraison impeccable de l&rsquo;ID d&rsquo;appelant de rappel :<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong>                <\/div>\n                                                    <div class=\"list-block__content-sub\">\n                        L&rsquo;infrastructure native de CloudTalk garantit que votre <a href=\"https:\/\/www.cloudtalk.io\/fr\/identifiant-appelant-de-marque\/\">num\u00e9ro de marque d&rsquo;entreprise v\u00e9rifi\u00e9 s&rsquo;affiche parfaitement<\/a> sur chaque appel sortant. Cette simple correction <strong>augmente instantan\u00e9ment les taux de r\u00e9ponse des clients<\/strong>, maintient vos campagnes de prospection sur la bonne voie et emp\u00eache que vos num\u00e9ros ne soient signal\u00e9s comme spam.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong><strong><strong><strong><strong><strong>Tarification accessible pour les outils d&rsquo;IA avanc\u00e9s :<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong>                <\/div>\n                                                    <div class=\"list-block__content-sub\">\n                        CloudTalk propose des transcriptions automatiques et l&rsquo;\u00e9valuation des appels via un add-on <a href=\"https:\/\/www.cloudtalk.io\/fr\/conversation-intelligente-alimentee-par-lia\/\">d&rsquo;Intelligence Conversationnelle<\/a> tr\u00e8s abordable \u00e0 \u20ac9\/mois. La plateforme offre \u00e9galement des <a href=\"https:\/\/www.cloudtalk.io\/ai-voice-agent-pricing\/\">forfaits d&rsquo;agents vocaux IA<\/a> \u00e9volutifs et pr\u00e9visibles, \u00e9vitant les co\u00fbteuses mises \u00e0 niveau \u00e0 la minute exig\u00e9es par les logiciels h\u00e9rit\u00e9s.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong><strong><strong><strong><strong><strong>Couverture massive de num\u00e9ros internationaux :<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong>                <\/div>\n                                                    <div class=\"list-block__content-sub\">\n                        Alors que Zendesk limite ses lignes virtuelles \u00e0 environ 70 pays, CloudTalk connecte votre entreprise \u00e0 des num\u00e9ros locaux, mobiles et gratuits dans <a href=\"https:\/\/www.cloudtalk.io\/fr\/pays-couverts\/\"><strong>160+ pays<\/strong><\/a>. C\u2019est pourquoi CloudTalk est la meilleure alternative internationale \u00e0 Zendesk Talk pour les \u00e9quipes qui se d\u00e9veloppent en Europe, au Canada et dans le monde entier.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong><strong><strong><strong><strong><strong>Flux de travail int\u00e9gr\u00e9 \u00e0 guichet unique :<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong>                <\/div>\n                                                    <div class=\"list-block__content-sub\">\n                        Vous n\u2019avez pas \u00e0 abandonner votre \u00e9cosyst\u00e8me de billetterie existant pour \u00e9conomiser sur l\u2019infrastructure vocale. CloudTalk propose une application de marketplace native qui int\u00e8gre un <a href=\"https:\/\/www.cloudtalk.io\/zendesk-power-dialer\/\">dialer t\u00e9l\u00e9phonique intelligent et l\u00e9ger directement dans votre tableau de bord Zendesk<\/a>, enregistrant chaque interaction automatiquement.                    <\/div>\n                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/zendesk-talk-alternatives-cloudtalk-review.png\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis CloudTalk G2<\/div><a href=\"https:\/\/www.g2.com\/products\/cloudtalk\/reviews\/cloudtalk-review-9680465?target=blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Lire l&#039;avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/cloudtalk-g2-review-2.png\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis CloudTalk G2<\/div><a href=\"https:\/\/www.g2.com\/products\/cloudtalk\/reviews\/cloudtalk-review-10917308?target=blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Lire l&#039;avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-cta wp-block-cloudtalk-cta--blue wp-block-cloudtalk-cta\"><div class=\"cta-block\"><div class=\"cta-block__content\"><h2 class=\"cta-block__headline\">Pr\u00eat \u00e0 laisser derri\u00e8re vous les frais inattendus et les routages d\u00e9fectueux ?<\/h2><div class=\"cta-block__description\">Oubliez Zendesk Talk. Passez \u00e0 un routage d\u2019appels fiable qui n\u2019interrompra pas vos canaux de texte, et b\u00e9n\u00e9ficiez d\u2019extensions d\u2019IA \u00e0 prix transparent qui feront exploser la productivit\u00e9 de votre \u00e9quipe.<\/div><div class=\"cta-block__button\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\" class=\"btn btn-secondary\">Commencer votre essai gratuit <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">Comment nous avons \u00e9valu\u00e9 les meilleures alternatives \u00e0 Zendesk Talk 2026<\/h2>\n\n<p>Pour identifier les meilleures alternatives \u00e0 Zendesk Talk, nous avons examin\u00e9 des donn\u00e9es de march\u00e9 compl\u00e8tes et des discussions non filtr\u00e9es sur Reddit, Quora et G2. Nous nous sommes concentr\u00e9s sp\u00e9cifiquement sur les <a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/voip-petite-entreprise\/\">syst\u00e8mes t\u00e9l\u00e9phoniques VoIP pour les \u00e9quipes en croissance<\/a> qui r\u00e9solvent directement les d\u00e9fauts structurels fondamentaux de Zendesk Talk, tels que les majorations d\u2019utilisation \u00e9lev\u00e9es, les files d\u2019attente rigides \u00e0 ligne unique et les performances mobiles faibles.<\/p>\n\n<p>Notre recherche a \u00e9valu\u00e9 chaque syst\u00e8me <strong>selon six piliers<\/strong> essentiels pour les entreprises en croissance :<\/p>\n\n\n<ul class=\"wp-block-list\"><li><strong>Qualit\u00e9 et stabilit\u00e9 du r\u00e9seau :<\/strong> Nous avons v\u00e9rifi\u00e9 l\u2019infrastructure dorsale de l\u2019op\u00e9rateur et les garanties de disponibilit\u00e9 du syst\u00e8me pour \u00e9liminer les appels clients coup\u00e9s et les retards audio inattendus.<\/li>\n\n<li><strong>Accessibilit\u00e9 de l\u2019IA :<\/strong> Nous avons privil\u00e9gi\u00e9 les plateformes qui int\u00e8grent les r\u00e9sum\u00e9s d\u2019appels, les sentiments en direct et les assistants virtuels dans des structures tarifaires accessibles, au lieu de d\u00e9pendre de co\u00fbteux murs de paiement pour les entreprises.<\/li>\n\n<li><strong>Int\u00e9gration de la billetterie et du CRM :<\/strong> Nous avons recherch\u00e9 une synchronisation logicielle native bidirectionnelle qui enregistre instantan\u00e9ment les journaux d\u2019appels et les messages texte sans n\u00e9cessiter de saisie manuelle fastidieuse.<\/li>\n\n<li><strong>Port\u00e9e mondiale de l\u2019op\u00e9rateur :<\/strong> Nous avons v\u00e9rifi\u00e9 la disponibilit\u00e9 et la vitesse d\u2019int\u00e9gration pour s\u00e9curiser des lignes virtuelles locales et gratuites de haute qualit\u00e9 dans plusieurs r\u00e9gions du monde.<\/li>\n\n<li><strong>Support client :<\/strong> Nous avons privil\u00e9gi\u00e9 les fournisseurs de communications qui offrent un acc\u00e8s direct \u00e0 un support technique humain et en direct plut\u00f4t que de d\u00e9pendre de forums communautaires automatis\u00e9s.<\/li>\n\n<li><strong>Co\u00fbt op\u00e9rationnel total :<\/strong> Nous avons audit\u00e9 les documents tarifaires pour d\u00e9celer les pi\u00e8ges des contrats pluriannuels cach\u00e9s, les exigences minimales en mati\u00e8re de postes et les frais d\u2019utilisation impr\u00e9vus.<\/li><\/ul>\n\n\n<div class=\"wp-block-cloudtalk-notice\" role=\"region\" aria-label=\"Notice section\"><div class=\"notice-block\"><div class=\"notice-block__icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"21\" viewBox=\"0 0 20 21\" fill=\"none\" aria-hidden=\"true\"><path d=\"M10.0003 14.1667V10.8333M10.0003 7.5H10.0087M18.3337 10.8333C18.3337 15.4357 14.6027 19.1667 10.0003 19.1667C5.39795 19.1667 1.66699 15.4357 1.66699 10.8333C1.66699 6.23096 5.39795 2.5 10.0003 2.5C14.6027 2.5 18.3337 6.23096 18.3337 10.8333Z\" stroke=\"#535862\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"notice-block__content\"><div class=\"notice-block__text\"><strong>Pourquoi faire confiance \u00e0 nos avis<\/strong> : D\u00e9couvrez comment nous maintenons l\u2019<a href=\"https:\/\/www.cloudtalk.io\/content-integrity-statement\/\">int\u00e9grit\u00e9 de notre contenu<\/a> et <a href=\"https:\/\/www.cloudtalk.io\/software-review-methodology\/\">notre m\u00e9thodologie d\u2019\u00e9valuation des logiciels<\/a>.<\/div><\/div><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">Les 10 meilleures alternatives \u00e0 Zendesk Talk pour 2026<\/h2>\n\n<p>Avant d\u2019analyser les outils individuels, voici un bref aper\u00e7u de la fa\u00e7on dont les principales alternatives \u00e0 Zendesk Talk se comparent en termes de structures tarifaires, de r\u00e8gles de postes et de <a href=\"https:\/\/www.cloudtalk.io\/fr\/fonctions\/\">fonctionnalit\u00e9s d\u2019appel essentielles<\/a>.<\/p>\n\n<div class=\"tv2 tv2--has-pin wp-block-cloudtalk-table-v2\" data-pin-column=\"2\" data-sticky-first-col=\"0\" data-center-cells=\"0\"><div class=\"table-block\"><div class=\"table-block__header\"><h2 class=\"table-block__headline\">Comparaison des concurrents de Zendesk Talk<\/h2><div class=\"table-block__description\">Comparaison directe des alternatives \u00e0 Zendesk Talk pour les \u00e9quipes en croissance.<\/div><\/div><div class=\"table-block__table-container\">\n<table class=\"wp-block-cloudtalk-table-v2 tv2__table\"><tbody>\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row tv2__row--header\"><th class=\"tv2__cell tv2__cell--header\" scope=\"col\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Fonctionnalit\u00e9<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/th>\n\n<th class=\"tv2__cell tv2__cell--header\" scope=\"col\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Zendesk Talk<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/th>\n\n<th class=\"tv2__cell tv2__cell--header\" scope=\"col\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">CloudTalk<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/th>\n\n<th class=\"tv2__cell tv2__cell--header\" scope=\"col\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">JustCall<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/th>\n\n<th class=\"tv2__cell tv2__cell--header\" scope=\"col\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Aircall<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/th>\n\n<th class=\"tv2__cell tv2__cell--header\" scope=\"col\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Dialpad<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 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6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/th><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Prix de d\u00e9part (facturation annuelle)<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">\u20ac49\/utilisateur\/mois<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">\u20ac19\/mois<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">\u20ac29\/mois<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">\u20ac30\/mois<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 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10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">\u20ac80\/mois<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Postes minimum<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">1 utilisateur<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">1 utilisateur<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">2 utilisateurs<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">3 utilisateurs<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">1 utilisateur<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Appels entrants inclus<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Frais de paiement \u00e0 la minute<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Illimit\u00e9 domestique (US\/CA)<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Forfaits de minutes<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Frais de paiement \u00e0 la minute<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Frais de paiement \u00e0 la minute<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Couverture mondiale<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Plus de 70 pays<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Plus de 160 pays<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Plus de 70 pays<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Plus de 100 pays<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Plus de 70 pays<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Dialers sortants avanc\u00e9s<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Aucun (Manuel uniquement)<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Dialers natifs pr\u00e9dictifs, intelligents, progressifs et parall\u00e8les<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Dialer progressif natif<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Dialer progressif de base<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Dialer progressif natif (n\u00e9cessite le niveau Ventes)<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Routage d\u2019appels par glisser-d\u00e9poser<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Non<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Oui<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Oui<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Oui<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Oui<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Essai gratuit<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">N\/A<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">14 jours<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">14 jours<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">14 jours<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">14 jours<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n<\/tbody><\/table>\n<\/div><\/div><div class=\"table-block__footer\"><figcaption class=\"table-block__caption\">Un aper\u00e7u rapide de quelques-unes des meilleures alternatives \u00e0 Zendesk Talk pour les entreprises en croissance.<\/figcaption><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-note wp-block-cloudtalk-note\" aria-label=\"Note content\" role=\"note\"><div class=\"note-block\"><h3 class=\"note-block__title\" id=\"note-title-default\">Co\u00fbts indirects d\u2019entreprise suppl\u00e9mentaires expliqu\u00e9s :<\/h3><div class=\"note-block__description\" aria-labelledby=\"note-title-default\"><p>Zendesk Talk semble simple parce qu\u2019il est int\u00e9gr\u00e9 \u00e0 votre centre d\u2019assistance actuel, mais son infrastructure en marque blanche gaspille des milliers d\u2019euros en marges de l\u2019op\u00e9rateur. CloudTalk agit comme un r\u00e9seau de t\u00e9l\u00e9communications sp\u00e9cialis\u00e9, offrant \u00e0 vos repr\u00e9sentants des dialers sortants parall\u00e8les et un routage intelligent tout en r\u00e9duisant votre co\u00fbt total de possession du logiciel.<\/p><\/div><a href=\"https:\/\/www.cloudtalk.io\/fr\/tarification-de-logiciel-de-centre-dappels\/\" class=\"btn btn-tertiary-gray btn-small\" aria-label=\"Read more about: D\u00e9couvrez les plans et tarifs de CloudTalk\">D\u00e9couvrez les plans et tarifs de CloudTalk<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M4.16699 9.99984H15.8337M15.8337 9.99984L10.0003 4.1665M15.8337 9.99984L10.0003 15.8332\" stroke=\"#535862\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div>\n\n<h3 class=\"wp-block-heading\" id=\"1\">1. CloudTalk : la meilleure alternative \u00e0 Zendesk Talk pour les \u00e9quipes de support et de vente en croissance (PME au march\u00e9 interm\u00e9diaire)<\/h3>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><div class=\"embed-block__inner-container\"><iframe src=\"https:\/\/www.youtube.com\/embed\/5XSOnDMveaw\" title=\"Embedded video\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/div><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis vid\u00e9o CloudTalk<\/div><a href=\"https:\/\/www.youtube.com\/watch?v=5XSOnDMveaw?target=blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Regarder sur YouTube <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Qu\u2019est-ce que CloudTalk ?<\/h4>\n\n<p><a href=\"http:\/\/cloudtalk\">CloudTalk<\/a> est un <a href=\"https:\/\/www.cloudtalk.io\/fr\/pbx-systeme-telephonique-dentreprise-base-sur-la-voip\/\">syst\u00e8me t\u00e9l\u00e9phonique professionnel<\/a> aliment\u00e9 par l\u2019IA, et la <strong>meilleure alternative globale \u00e0 Zendesk Talk pour les \u00e9quipes de support et de vente \u00e0 croissance rapide<\/strong>. La plateforme remplace l\u2019infrastructure t\u00e9l\u00e9phonique encombr\u00e9e et factur\u00e9e \u00e0 la minute de Zendesk Talk par un hub d\u2019appels tr\u00e8s stable qui s\u2019int\u00e8gre parfaitement \u00e0 vos op\u00e9rations commerciales quotidiennes.<\/p>\n\n<p>CloudTalk dessert les <a href=\"https:\/\/www.cloudtalk.io\/fr\/le-systeme-telephonique-cloud-pour-les-petites-entreprises-mais-ambitieuses\/\">PME<\/a> et les entreprises de taille moyenne en expansion qui ont besoin d\u2019une gestion avanc\u00e9e des appels sans co\u00fbts d\u2019installation informatique \u00e9lev\u00e9s. <strong>5,500+ bureaux en croissance<\/strong> utilisent CloudTalk dans le monde entier pour automatiser leurs flux de travail et maintenir une qualit\u00e9 d\u2019appel cristalline. Lisez la suite pour en savoir plus.<\/p>\n\n<h4 class=\"wp-block-heading\">Pourquoi CloudTalk est-elle une solide alternative \u00e0 Zendesk Talk ?<\/h4>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>\u00c9chappez compl\u00e8tement \u00e0 la taxe Twilio :<\/strong> Zendesk Talk majore la consommation brute de t\u00e9l\u00e9communications, vous facturant chaque minute entrante, chaque minute sortante et chaque <a href=\"https:\/\/www.cloudtalk.io\/fr\/messagerie-vocale-pour-votre-systeme-telephonique-virtuel\/\">messagerie vocale<\/a>. CloudTalk \u00e9limine compl\u00e8tement ces frais variables en proposant des paliers \u00e0 taux fixe pr\u00e9visibles avec des appels illimit\u00e9s aux <a href=\"https:\/\/www.cloudtalk.io\/fr\/numero-virtuel-etats-unis\/\">\u00c9tats-Unis<\/a> et au <a href=\"https:\/\/www.cloudtalk.io\/fr\/numero-virtuel-canada\/\">Canada<\/a>.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Identification de l\u2019appelant impeccable lors des rappels clients :<\/strong> Les agents effectuant des <a href=\"https:\/\/www.cloudtalk.io\/fr\/logiciel-de-centre-dappels-avec-fonction-de-rappel-avancee\/\">rappels sortants<\/a> via Zendesk Talk sont souvent ignor\u00e9s car la plateforme affiche une ligne de routage al\u00e9atoire au lieu de votre num\u00e9ro de marque principal. CloudTalk utilise une architecture r\u00e9seau d\u00e9di\u00e9e qui s\u00e9curise votre num\u00e9ro d\u2019entreprise officiel sur chaque appel sortant pour prot\u00e9ger vos taux de connexion.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Intelligence conversationnelle tr\u00e8s abordable :<\/strong> Zendesk bloque les r\u00e9sum\u00e9s automatiques utiles, l\u2019<a href=\"https:\/\/www.cloudtalk.io\/fr\/analyse-des-sentiments\/\">analyse des sentiments<\/a> des clients en direct et les ratios de temps de parole des agents derri\u00e8re une mise \u00e0 niveau co\u00fbteuse de \u20ac50 par mois. CloudTalk rend ces outils accessibles \u00e0 tous les budgets, offrant \u00e0 votre \u00e9quipe une <a href=\"https:\/\/www.cloudtalk.io\/fr\/conversation-intelligente-alimentee-par-lia\/\">suite de conversation IA<\/a> compl\u00e8te en tant qu\u2019extension \u00e0 taux fixe de \u20ac9\/mois.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Empreinte mondiale plus \u00e9tendue :<\/strong> Alors que Zendesk limite ses lignes t\u00e9l\u00e9phoniques virtuelles \u00e0 environ 70 pays, CloudTalk ouvre imm\u00e9diatement vos op\u00e9rations internationales. Vous pouvez facilement acheter et d\u00e9ployer des num\u00e9ros <a href=\"https:\/\/www.cloudtalk.io\/virtual-local-phone-numbers\/\">locaux<\/a>, mobiles et <a href=\"https:\/\/www.cloudtalk.io\/fr\/outils-de-centre-dappels\/numeros-sans-frais-pour-centre-dappel\/\">gratuits<\/a> dans plus de 160 pays pour \u00e9tablir une confiance imm\u00e9diate avec les acheteurs r\u00e9gionaux.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Flux de travail visuels ininterrompus dans votre centre d\u2019assistance :<\/strong> S\u2019\u00e9loigner de Zendesk Talk ne signifie pas que vous devez quitter votre espace de travail principal. CloudTalk propose un <a href=\"https:\/\/www.cloudtalk.io\/fr\/composeur\/\">dialer<\/a> lat\u00e9ral natif qui appara\u00eet directement sur votre \u00e9cran de ticket habituel, permettant aux repr\u00e9sentants de g\u00e9rer les appels, de <a href=\"https:\/\/www.cloudtalk.io\/fr\/cliquer-pour-appeler\/\">cliquer pour appeler<\/a> et de consulter l\u2019historique sans constamment changer d\u2019onglet.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Quels sont les avantages et les inconv\u00e9nients de CloudTalk ?<\/h4>\n\n<div class=\"wp-block-cloudtalk-table table-style-pros_cons\"><div class=\"table-block\"><div class=\"table-block__table-container\"><table class=\"table-block__table\"><thead><tr><th>Avantages<\/th><th>Inconv\u00e9nients<\/th><\/tr><\/thead><tbody><tr><td><strong>Facturation forfaitaire pr\u00e9visible :<\/strong> Les appels domestiques illimit\u00e9s \u00e9vitent les d\u00e9passements inattendus.<\/td><td><strong>Pas de vid\u00e9o native :<\/strong> La plateforme se concentre strictement sur les canaux t\u00e9l\u00e9phoniques, textuels et vocaux IA.<\/td><\/tr><tr><td><strong>Synchronisation bidirectionnelle automatique :<\/strong> Les appels, les SMS et les messageries vocales sont automatiquement enregistr\u00e9s dans votre CRM pour gagner du temps.<\/td><td><strong>Limites du forfait Lite :<\/strong> Le plan Lite est limit\u00e9 aux r\u00e9gions Am\u00e9rique du Nord et Am\u00e9rique latine.<\/td><\/tr><tr><td><strong>Num\u00e9roteurs sortants avanc\u00e9s :<\/strong> Les num\u00e9roteurs de puissance et parall\u00e8les vous aident \u00e0 maximiser les conversations en direct.<\/td><td><strong>Module compl\u00e9mentaire de num\u00e9rotation parall\u00e8le :<\/strong> Le lancement de plusieurs lignes simultan\u00e9ment n\u00e9cessite un module compl\u00e9mentaire premium.<\/td><\/tr><tr><td><strong>Routage d&rsquo;appels visuel :<\/strong> Les menus glisser-d\u00e9poser vous permettent de cr\u00e9er des flux intelligents sans coder.<\/td><td class=\"empty\"><\/td><\/tr><tr><td><strong>Service client r\u00e9actif :<\/strong> Le support en direct est disponible 24h\/24 et 7j\/7 pour assurer le bon fonctionnement de votre syst\u00e8me.<\/td><td class=\"empty\"><\/td><\/tr><\/tbody><\/table><\/div><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Quels sont les forfaits et les tarifs de CloudTalk ?<\/h4>\n\n<p>Les <a href=\"https:\/\/www.cloudtalk.io\/fr\/tarification-de-logiciel-de-centre-dappels\/\">tarifs CloudTalk<\/a> commencent \u00e0 <strong>\u20ac19\/utilisateur\/mois<\/strong> (factur\u00e9 annuellement), avec les forfaits suivants :<\/p>\n\n\n<ul class=\"wp-block-list\"><li><strong>Lite<\/strong> &#8211; \u20ac19\/utilisateur\/mois<\/li>\n\n<li><strong>Starter<\/strong> &#8211; \u20ac25\/utilisateur\/mois<\/li>\n\n<li><strong>Essential<\/strong> &#8211; \u20ac29\/utilisateur\/mois<\/li>\n\n<li><strong>Expert<\/strong> &#8211; \u20ac49\/utilisateur\/mois<\/li>\n\n<li><strong>Personnalis\u00e9<\/strong> &#8211; Tarifs sur devis<\/li><\/ul>\n\n\n<div class=\"wp-block-cloudtalk-note wp-block-cloudtalk-note\" aria-label=\"Note content\" role=\"note\"><div class=\"note-block\"><h3 class=\"note-block__title\" id=\"note-title-default\">Conseil de pro pour les \u00e9quipes en croissance :<\/h3><div class=\"note-block__description\" aria-labelledby=\"note-title-default\"><p>Le forfait Essential est l&rsquo;option id\u00e9ale pour les \u00e9quipes de support, car il d\u00e9bloque plus de 100 int\u00e9grations bidirectionnelles (y compris <a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-dun-centre-dappels-pour-zendesk\/\">Zendesk<\/a>) et le routage d&rsquo;appels avanc\u00e9. Si votre \u00e9quipe g\u00e8re des activit\u00e9s de prospection sortante \u00e0 grand volume, envisagez le forfait Expert pour utiliser les num\u00e9roteurs automatis\u00e9s, l&rsquo;int\u00e9gration Salesforce et les fonctionnalit\u00e9s de chuchotement d&rsquo;appel du manager en direct.<\/p><\/div><a href=\"https:\/\/www.cloudtalk.io\/fr\/integrations\/\" class=\"btn btn-tertiary-gray btn-small\" aria-label=\"Read more about: Explorer les int\u00e9grations CloudTalk\">Explorer les int\u00e9grations CloudTalk<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M4.16699 9.99984H15.8337M15.8337 9.99984L10.0003 4.1665M15.8337 9.99984L10.0003 15.8332\" stroke=\"#535862\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Que disent les clients de CloudTalk ?<\/h4>\n\n<p>Les directeurs de support et les administrateurs techniques soulignent r\u00e9guli\u00e8rement le temps administratif qu&rsquo;ils r\u00e9cup\u00e8rent apr\u00e8s \u00eatre pass\u00e9s \u00e0 CloudTalk depuis les syst\u00e8mes d&rsquo;appel de helpdesk h\u00e9rit\u00e9s.<\/p>\n\n\n<ul class=\"wp-block-list\"><li><a href=\"https:\/\/www.cloudtalk.io\/fr\/qualite-des-appels-chez-cloudtalk\/\"><strong>Audio cristallin<\/strong><\/a><strong> :<\/strong> Les utilisateurs affirment que le passage au r\u00e9seau multi-op\u00e9rateurs de CloudTalk a compl\u00e8tement r\u00e9solu les probl\u00e8mes de coupures, d&rsquo;\u00e9cho et de connexions interrompues qu&rsquo;ils rencontraient avec les applications de base.<\/li>\n\n<li><strong>Gestion des donn\u00e9es sans effort :<\/strong> Les managers appr\u00e9cient que les journaux d&rsquo;appels et les liens audio s&rsquo;int\u00e8grent parfaitement dans les <a href=\"https:\/\/www.cloudtalk.io\/fr\/la-carte-client-en-temps-reel-est-un-excellent-outil-pour-le-service-client\/\">profils clients<\/a>, leur permettant de suivre les performances sans avoir \u00e0 rechercher des feuilles de calcul.<\/li>\n\n<li><strong>Retards mineurs du service client aux heures de pointe :<\/strong> Un petit groupe d&rsquo;utilisateurs a not\u00e9 qu&rsquo;il pouvait occasionnellement falloir quelques minutes suppl\u00e9mentaires pour joindre un agent de support par chat en direct pendant les heures de forte affluence.<\/li><\/ul>\n\n\n<h4 class=\"wp-block-heading\">Comment les utilisateurs de G2 \u00e9valuent CloudTalk ?<\/h4>\n\n<p>La <a href=\"https:\/\/www.g2.com\/products\/cloudtalk\/reviews?target=blank&#038;rel=nofollow\" target=\"_blank\" rel=\"noopener\">note G2<\/a> actuelle de CloudTalk est de <strong>4,4\/5<\/strong>, bas\u00e9e sur plus de 1 800 avis d&rsquo;utilisateurs v\u00e9rifi\u00e9s.<\/p>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/cloudtalk-g2-review-1.png\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis G2 sur CloudTalk<\/div><a href=\"https:\/\/www.g2.com\/products\/cloudtalk\/reviews\/cloudtalk-review-11525836?target=blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Lire l&#039;avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/cloudtalk-g2-review-3.png\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis G2 sur CloudTalk<\/div><a href=\"https:\/\/www.g2.com\/products\/cloudtalk\/reviews\/cloudtalk-review-11463936?target=blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Lire l&#039;avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-cta wp-block-cloudtalk-cta--blue wp-block-cloudtalk-cta\"><div class=\"cta-block\"><div class=\"cta-block__content\"><h2 class=\"cta-block__headline\">Pr\u00eat \u00e0 \u00e9changer les obstacles op\u00e9rationnels contre une r\u00e9elle croissance ?<\/h2><div class=\"cta-block__description\">Ne laissez pas la facturation impr\u00e9cise et la saisie manuelle des donn\u00e9es de Zendesk Talk freiner votre \u00e9lan. Passez \u00e0 CloudTalk pour une synchronisation CRM automatis\u00e9e et des num\u00e9roteurs avanc\u00e9s con\u00e7us pour augmenter vos revenus.<\/div><div class=\"cta-block__button\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\" class=\"btn btn-secondary\">Essayez gratuitement <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div>\n\n<h3 class=\"wp-block-heading\" id=\"2\">2. JustCall : Id\u00e9al pour les flux de travail ax\u00e9s sur les SMS et l&rsquo;automatisation<\/h3>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><div class=\"embed-block__inner-container\"><iframe src=\"https:\/\/www.youtube.com\/embed\/Fyfr8zOEYKI\" title=\"Embedded video\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/div><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis vid\u00e9o sur JustCall<\/div><a href=\"https:\/\/www.youtube.com\/watch?v=Fyfr8zOEYKI?target=blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Regarder sur YouTube <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Qu&rsquo;est-ce que JustCall ?<\/h4>\n\n<p><a href=\"https:\/\/www.cloudtalk.io\/fr\/justcall-alternative\/\">JustCall<\/a> est un t\u00e9l\u00e9phone cloud int\u00e9gr\u00e9 qui dessert les \u00e9quipes de vente et de succ\u00e8s client qui d\u00e9pendent fortement des <a href=\"https:\/\/www.cloudtalk.io\/fr\/messages-sms\/\">campagnes de SMS<\/a> en masse parall\u00e8lement \u00e0 leur prospection t\u00e9l\u00e9phonique. Le logiciel de JustCall s&rsquo;adapte bien aux petites et moyennes entreprises, offrant aux bureaux \u00e0 effectif r\u00e9duit la possibilit\u00e9 de d\u00e9velopper rapidement leur communication client.<\/p>\n\n<h4 class=\"wp-block-heading\">Pourquoi JustCall est-il une alternative solide \u00e0 Zendesk Talk ?<\/h4>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>S\u00e9quences de messages texte automatis\u00e9es avanc\u00e9es :<\/strong> Zendesk Talk traite la messagerie texte comme une r\u00e9flexion isol\u00e9e, n\u00e9cessitant une ex\u00e9cution manuelle pour chaque notification. JustCall vous permet de lier des messages texte automatis\u00e9s directement aux \u00e9v\u00e9nements d&rsquo;appel, envoyant des suivis instantan\u00e9s d\u00e8s que votre agent raccroche.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>D\u00e9bit de num\u00e9rotation sortante plus rapide :<\/strong> Au lieu de forcer les repr\u00e9sentants \u00e0 cliquer sur des tickets individuels pour trouver des num\u00e9ros de t\u00e9l\u00e9phone, les <a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/2024-guide-pour-choisir-le-meilleur-logiciel-de-numerotation-automatique\/\">num\u00e9roteurs automatis\u00e9s<\/a> de JustCall parcourent rapidement les listes de prospects pour que les agents continuent \u00e0 parler. Cette configuration r\u00e9duit consid\u00e9rablement le temps d&rsquo;inactivit\u00e9 des agents et augmente le nombre de conversations sortantes quotidiennes.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Bases de donn\u00e9es de messages client centralis\u00e9es :<\/strong> JustCall \u00e9limine les silos de donn\u00e9es en transf\u00e9rant chaque segment de texte sortant, chaque r\u00e9ponse entrante et chaque d\u00e9tail d&rsquo;appel directement vers vos fiches client, maintenant ainsi les enregistrements align\u00e9s sur l&rsquo;ensemble de vos outils professionnels.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Quels sont les avantages et les inconv\u00e9nients de JustCall ?<\/h4>\n\n<div class=\"wp-block-cloudtalk-table table-style-pros_cons\"><div class=\"table-block\"><div class=\"table-block__table-container\"><table class=\"table-block__table\"><thead><tr><th>Avantages<\/th><th>Inconv\u00e9nients<\/th><\/tr><\/thead><tbody><tr><td><strong>Flux de texte multicanaux :<\/strong> Connecte les appels vocaux \u00e0 la messagerie en masse pour maintenir l&rsquo;engagement des clients.<\/td><td><strong>Minimum de si\u00e8ges :<\/strong> Un minimum de 2 utilisateurs double le co\u00fbt de d\u00e9part pour les travailleurs ind\u00e9pendants.<\/td><\/tr><tr><td><strong>Enregistrement CRM direct :<\/strong> Enregistre automatiquement les interactions textuelles dans votre base de donn\u00e9es.<\/td><td><strong>Fonctionnalit\u00e9s bloqu\u00e9es :<\/strong> Les connexions essentielles comme Salesforce sont bloqu\u00e9es sur le forfait d&rsquo;entr\u00e9e de gamme.<\/td><\/tr><tr><td><strong>Menus vocaux rapides :<\/strong> Les configurations visuelles facilitent la configuration des r\u00e8gles de routage.<\/td><td><strong>Frais d&rsquo;IA \u00e9lev\u00e9s :<\/strong> Les agents vocaux virtuels co\u00fbtent pr\u00e8s de \u20ac1 par minute en dehors des niveaux premium.<\/td><\/tr><\/tbody><\/table><\/div><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Quels sont les forfaits et les tarifs de JustCall ?<\/h4>\n\n<p>Les <a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/tarification-justcall\/\">tarifs JustCall<\/a> commencent \u00e0 <strong>\u20ac29\/utilisateur\/mois<\/strong> (factur\u00e9 annuellement, minimum 2 utilisateurs), avec les forfaits suivants :<\/p>\n\n\n<ul class=\"wp-block-list\"><li><strong>Team<\/strong> &#8211; \u20ac29\/utilisateur\/mois<\/li>\n\n<li><strong>Pro<\/strong> &#8211; \u20ac49\/utilisateur\/mois<\/li>\n\n<li><strong>Pro Plus<\/strong> &#8211; \u20ac89\/utilisateur\/mois<\/li>\n\n<li><strong>Business<\/strong> &#8211; Tarifs sur devis personnalis\u00e9s<\/li><\/ul>\n\n\n<div class=\"wp-block-cloudtalk-note wp-block-cloudtalk-note\" aria-label=\"Note content\" role=\"note\"><div class=\"note-block\"><h3 class=\"note-block__title\" id=\"note-title-default\">Conseil de pro pour les \u00e9quipes en croissance :<\/h3><div class=\"note-block__description\" aria-labelledby=\"note-title-default\"><p>Faites attention aux limites de segments de texte sur les forfaits inf\u00e9rieurs, qui varient de 500 \u00e0 1 000 segments de texte par utilisateur. Si votre bureau g\u00e8re des campagnes de notification automatis\u00e9es \u00e0 grand volume, les frais de d\u00e9passement de texte peuvent s&rsquo;accumuler rapidement sur votre facture de fin de mois.<\/p><\/div><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Que disent les clients de JustCall ?<\/h4>\n\n<p>Les utilisateurs actifs appr\u00e9cient la rapidit\u00e9 des outils d&rsquo;automatisation des appels sortants, mais avertissent que l&rsquo;interface peut ralentir lors de l&rsquo;ex\u00e9cution d&rsquo;envois de messages texte massifs.<\/p>\n\n\n<ul class=\"wp-block-list\"><li><strong>Excellente v\u00e9locit\u00e9 des campagnes :<\/strong> Les responsables des ventes appr\u00e9cient que leurs repr\u00e9sentants puissent parcourir de longues listes d&rsquo;appels sans fatigue manuelle.<\/li>\n\n<li><strong>Suivi logiciel simple :<\/strong> Les utilisateurs notent que le syst\u00e8me enregistre les donn\u00e9es avec pr\u00e9cision, ce qui facilite le suivi des performances \u00e0 travers les tableaux de bord de base.<\/li>\n\n<li><strong>Probl\u00e8mes d&rsquo;interface occasionnels :<\/strong> Les utilisateurs techniques notent que le syst\u00e8me peut parfois se figer lorsque plusieurs agents tentent d&rsquo;ex\u00e9cuter des campagnes complexes simultan\u00e9ment.<\/li><\/ul>\n\n\n<h4 class=\"wp-block-heading\">Comment les utilisateurs de G2 \u00e9valuent JustCall ?<\/h4>\n\n<p>La <a href=\"https:\/\/www.g2.com\/products\/saas-labs-justcall\/reviews?target=blank&#038;rel=nofollow\" data-type=\"link\" data-id=\"https:\/\/www.g2.com\/products\/saas-labs-justcall\/reviews?target=blank&amp;rel=nofollow\" target=\"_blank\" rel=\"noopener\">note G2<\/a> actuelle de JustCall est de <strong>4,3\/5<\/strong>, bas\u00e9e sur plus de 2 300 avis d&rsquo;utilisateurs v\u00e9rifi\u00e9s.<\/p>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/justcall-g2-review.png\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis G2 sur JustCall<\/div><a href=\"https:\/\/www.g2.com\/products\/saas-labs-justcall\/reviews\/justcall-review-12159825?target=blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Lire l&#039;avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-notice\" role=\"region\" aria-label=\"Notice section\"><div class=\"notice-block\"><div class=\"notice-block__icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"21\" viewBox=\"0 0 20 21\" fill=\"none\" aria-hidden=\"true\"><path d=\"M10.0003 14.1667V10.8333M10.0003 7.5H10.0087M18.3337 10.8333C18.3337 15.4357 14.6027 19.1667 10.0003 19.1667C5.39795 19.1667 1.66699 15.4357 1.66699 10.8333C1.66699 6.23096 5.39795 2.5 10.0003 2.5C14.6027 2.5 18.3337 6.23096 18.3337 10.8333Z\" stroke=\"#535862\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"notice-block__content\"><div class=\"notice-block__text\">En savoir plus sur cette alternative \u00e0 Zendesk Talk pour les flux de travail de messagerie dans notre <a href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/justcall\/\">avis d\u00e9taill\u00e9 sur JustCall<\/a>.<\/div><\/div><\/div><\/div>\n\n<h3 class=\"wp-block-heading\" id=\"3\">3. Aircall : Id\u00e9al pour les int\u00e9grations rapides d&rsquo;\u00e9cosyst\u00e8mes d&rsquo;applications<\/h3>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><div class=\"embed-block__inner-container\"><iframe src=\"https:\/\/www.youtube.com\/embed\/95QgOm_uGvs\" title=\"Embedded video\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/div><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis vid\u00e9o sur Aircall<\/div><a href=\"https:\/\/www.youtube.com\/watch?v=95QgOm_uGvs?target=blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Regarder sur YouTube <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Qu&rsquo;est-ce qu&rsquo;Aircall ?<\/h4>\n\n<p><a href=\"https:\/\/www.cloudtalk.io\/fr\/alternative-aircall\/\">Aircall<\/a> est un syst\u00e8me t\u00e9l\u00e9phonique professionnel tr\u00e8s soign\u00e9, r\u00e9put\u00e9 pour son design incroyablement \u00e9pur\u00e9 et sa place de march\u00e9 d&rsquo;applications. Plut\u00f4t que d&rsquo;agir comme un syst\u00e8me autonome, Aircall est con\u00e7u pour s&rsquo;int\u00e9grer parfaitement au-dessus du CRM ou du helpdesk que votre \u00e9quipe utilise d\u00e9j\u00e0, ce qui en fait un favori des managers IT modernes.<\/p>\n\n<h4 class=\"wp-block-heading\">Pourquoi Aircall est-il une alternative solide \u00e0 Zendesk Talk ?<\/h4>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Vaste march\u00e9 de logiciels :<\/strong> Zendesk Talk restreint vos options de connexion op\u00e9rationnelles pour vous maintenir dans son \u00e9cosyst\u00e8me. Aircall offre des liens natifs vers plus de 200 outils externes, facilitant la synchronisation des informations d&rsquo;appel entre plusieurs bases de donn\u00e9es.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Barres lat\u00e9rales de contexte instantan\u00e9 pour les agents :<\/strong> Aircall \u00e9limine les angles morts des agents en affichant les dossiers clients en direct de vos applications li\u00e9es d\u00e8s que le t\u00e9l\u00e9phone sonne. Cela donne \u00e0 votre personnel un acc\u00e8s imm\u00e9diat aux historiques d&rsquo;achats et aux statuts d&rsquo;exp\u00e9dition avant m\u00eame qu&rsquo;ils ne disent bonjour.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Panneaux de contr\u00f4le administratifs conviviaux :<\/strong> Aircall remplace les anciens menus syst\u00e8me complexes par une interface visuelle \u00e9pur\u00e9e qui permet aux managers de rediriger les appels ou d&rsquo;attribuer de nouveaux num\u00e9ros en quelques minutes sans l&rsquo;aide du service informatique.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Quels sont les avantages et les inconv\u00e9nients d&rsquo;Aircall ?<\/h4>\n\n<div class=\"wp-block-cloudtalk-table table-style-pros_cons\"><div class=\"table-block\"><div class=\"table-block__table-container\"><table class=\"table-block__table\"><thead><tr><th>Avantages<\/th><th>Inconv\u00e9nients<\/th><\/tr><\/thead><tbody><tr><td><strong>Interface \u00e9pur\u00e9e :<\/strong> La disposition n\u00e9cessite un temps de formation quasi nul pour les nouvelles recrues.<\/td><td><strong>Prix plancher :<\/strong> Un minimum de 3 si\u00e8ges s&rsquo;applique \u00e0 toutes les souscriptions standard.<\/td><\/tr><tr><td><strong>D\u00e9ploiement rapide :<\/strong> Achetez des num\u00e9ros internationaux et configurez la gestion des appels en une apr\u00e8s-midi.<\/td><td><strong>Synchronisation des donn\u00e9es limit\u00e9e :<\/strong> Les notes automatis\u00e9es et la synchronisation CRM n\u00e9cessitent des mises \u00e0 niveau premium.<\/td><\/tr><tr><td><strong>Widgets e-commerce :<\/strong> Les fiches lat\u00e9rales en direct affichent les d\u00e9tails des clients pendant les appels actifs.<\/td><td><strong>Tarification de l&rsquo;IA cloisonn\u00e9e :<\/strong> Les outils d&rsquo;IA et les transcriptions n\u00e9cessitent des frais mensuels s\u00e9par\u00e9s.<\/td><\/tr><\/tbody><\/table><\/div><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Quels sont les forfaits et les tarifs d&rsquo;Aircall ?<\/h4>\n\n<p>Les <a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/tarification-aircall\/\">tarifs Aircall<\/a> commencent \u00e0 <strong>\u20ac30\/utilisateur\/mois<\/strong> (factur\u00e9 annuellement, minimum 3 utilisateurs), avec les forfaits suivants :<\/p>\n\n\n<ul class=\"wp-block-list\"><li><strong>Essentials<\/strong> &#8211; \u20ac30\/utilisateur\/mois<\/li>\n\n<li><strong>Professional<\/strong> &#8211; \u20ac50\/utilisateur\/mois<\/li>\n\n<li><strong>Personnalis\u00e9<\/strong> &#8211; Tarifs sur devis<\/li><\/ul>\n\n\n<div class=\"wp-block-cloudtalk-note wp-block-cloudtalk-note\" aria-label=\"Note content\" role=\"note\"><div class=\"note-block\"><h3 class=\"note-block__title\" id=\"note-title-default\">Conseil de pro pour les \u00e9quipes en croissance :<\/h3><div class=\"note-block__description\" aria-labelledby=\"note-title-default\"><p>Le prix plancher de d\u00e9part de \u20ac30 est trompeur pour les petites op\u00e9rations, car vous \u00eates oblig\u00e9 d&rsquo;acheter au moins trois lignes pour cr\u00e9er un compte. Cela signifie que votre engagement minimum absolu sera de \u20ac90 chaque mois d\u00e8s le premier jour.<\/p><\/div><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Que disent les clients d&rsquo;Aircall ?<\/h4>\n\n<p>Les <a href=\"https:\/\/www.cloudtalk.io\/call-center-for-e-commerce\/\">entreprises d&rsquo;e-commerce<\/a> louent le design visuel d&rsquo;Aircall, mais signalent des baisses d&rsquo;infrastructure occasionnelles pendant les heures de pointe d&rsquo;appels.<\/p>\n\n\n<ul class=\"wp-block-list\"><li><strong>Int\u00e9gration extr\u00eamement simple :<\/strong> Les responsables du support appr\u00e9cient la rapidit\u00e9 avec laquelle ils peuvent ajouter de nouvelles lignes t\u00e9l\u00e9phoniques internationales pendant les pics de volume saisonniers.<\/li>\n\n<li><strong>Excellente visibilit\u00e9 du contexte :<\/strong> Les repr\u00e9sentants appr\u00e9cient de voir instantan\u00e9ment les dossiers d&rsquo;historique de support ouverts lorsqu&rsquo;ils r\u00e9pondent aux appels entrants.<\/li>\n\n<li><strong>Pics de latence vocale frustrants :<\/strong> Les administrateurs techniques signalent des coupures de r\u00e9seau occasionnelles et un son hach\u00e9 lorsque les volumes d&rsquo;appels atteignent des pics mondiaux.<\/li><\/ul>\n\n\n<h4 class=\"wp-block-heading\">Comment les utilisateurs de G2 \u00e9valuent-ils Aircall ?<\/h4>\n\n<p>La <a href=\"https:\/\/www.g2.com\/products\/aircall\/reviews?target=blank&#038;rel=nofollow\" data-type=\"link\" data-id=\"https:\/\/www.g2.com\/products\/aircall\/reviews?target=blank&amp;rel=nofollow\" target=\"_blank\" rel=\"noopener\">note G2<\/a> actuelle d&rsquo;Aircall est de <strong>4,4\/5<\/strong>, bas\u00e9e sur plus de 1 500 avis d&rsquo;utilisateurs v\u00e9rifi\u00e9s.<\/p>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/Aircall-g2-review-1.png\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis G2 sur Aircall<\/div><a href=\"https:\/\/www.g2.com\/products\/aircall\/reviews\/aircall-review-11240173?target=blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Lire l&#039;avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-notice\" role=\"region\" aria-label=\"Notice section\"><div class=\"notice-block\"><div class=\"notice-block__icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"21\" viewBox=\"0 0 20 21\" fill=\"none\" aria-hidden=\"true\"><path d=\"M10.0003 14.1667V10.8333M10.0003 7.5H10.0087M18.3337 10.8333C18.3337 15.4357 14.6027 19.1667 10.0003 19.1667C5.39795 19.1667 1.66699 15.4357 1.66699 10.8333C1.66699 6.23096 5.39795 2.5 10.0003 2.5C14.6027 2.5 18.3337 6.23096 18.3337 10.8333Z\" stroke=\"#535862\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"notice-block__content\"><div class=\"notice-block__text\">D\u00e9couvrez cette alternative \u00e0 Zendesk Talk pour les \u00e9quipes de support dans notre <a href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/aircall\/\">avis d\u00e9taill\u00e9 sur Aircall<\/a>.<\/div><\/div><\/div><\/div>\n\n<h3 class=\"wp-block-heading\" id=\"4\">4. Dialpad : Id\u00e9al pour le coaching IA en direct de niveau entreprise<\/h3>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><div class=\"embed-block__inner-container\"><iframe src=\"https:\/\/www.youtube.com\/embed\/_6Yih9_T0pE\" title=\"Embedded video\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/div><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Pr\u00e9sentation vid\u00e9o de Dialpad<\/div><a href=\"https:\/\/www.youtube.com\/watch?v=_6Yih9_T0pE?target=blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Regarder sur YouTube <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Qu&rsquo;est-ce que Dialpad ?<\/h4>\n\n<p><a href=\"https:\/\/www.cloudtalk.io\/?page_id=10727\">Dialpad<\/a> est une plateforme <a href=\"https:\/\/www.cloudtalk.io\/blog\/unified-communications-as-a-service-providers\/\">UCaaS<\/a> (Unified Communications as a Service) moderne, fonctionnant sur un mod\u00e8le linguistique propri\u00e9taire appel\u00e9 DialpadGPT. Le mod\u00e8le ayant \u00e9t\u00e9 entra\u00een\u00e9 sur plus de 8 milliards de minutes de donn\u00e9es de conversations professionnelles, Dialpad est capable de fournir une transcription en temps r\u00e9el tr\u00e8s pr\u00e9cise, une analyse des sentiments et une intelligence conversationnelle.<\/p>\n\n<h4 class=\"wp-block-heading\">Pourquoi Dialpad est une excellente alternative \u00e0 Zendesk Talk ?<\/h4>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Recommandations en direct \u00e0 l&rsquo;\u00e9cran pour les agents :<\/strong> Zendesk Talk ne peut r\u00e9sumer les appels clients qu&rsquo;apr\u00e8s que vous ayez raccroch\u00e9. Dialpad \u00e9coute les flux audio en direct et affiche instantan\u00e9ment des fiches d&rsquo;aide utiles sur l&rsquo;\u00e9cran de l&rsquo;agent si un client pose une question difficile.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Transcription d&rsquo;appels en temps r\u00e9el par d\u00e9faut :<\/strong> Dialpad remplace la lecture standard des messages vocaux par un moteur avanc\u00e9 qui <a href=\"https:\/\/www.cloudtalk.io\/fr\/outils-de-centre-dappels\/transcription-des-appels\/\">transcrit les appels<\/a> au fur et \u00e0 mesure, assurant une transparence op\u00e9rationnelle compl\u00e8te sur chaque ligne active.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Fiches d&rsquo;assurance qualit\u00e9 intelligentes :<\/strong> Dialpad automatise l&rsquo;<a href=\"https:\/\/www.cloudtalk.io\/fr\/evaluation-des-appels\/\">\u00e9valuation des agents<\/a> en analysant des volumes d&rsquo;appels entiers pour d\u00e9tecter les marqueurs de conformit\u00e9 et les indicateurs de sentiment, \u00e9vitant ainsi aux managers l&rsquo;audit manuel.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Quels sont les avantages et les inconv\u00e9nients de Dialpad ?<\/h4>\n\n<div class=\"wp-block-cloudtalk-table table-style-pros_cons\"><div class=\"table-block\"><div class=\"table-block__table-container\"><table class=\"table-block__table\"><thead><tr><th>Avantages<\/th><th>Inconv\u00e9nients<\/th><\/tr><\/thead><tbody><tr><td><strong>Transcription vocale pr\u00e9cise :<\/strong> Capture les d\u00e9tails professionnels parl\u00e9s avec une grande pr\u00e9cision.<\/td><td><strong>Centre de contact co\u00fbteux :<\/strong> Les flux de support avanc\u00e9s n\u00e9cessitent des niveaux \u00e0 partir de \u20ac80.<\/td><\/tr><tr><td><strong>Outils vid\u00e9o natifs :<\/strong> Combine t\u00e9l\u00e9phones, chat d&rsquo;\u00e9quipe et r\u00e9unions vid\u00e9o dans une seule application.<\/td><td><strong>Liens CRM restreints :<\/strong> Les connexions CRM standard sont exclues des offres de base.<\/td><\/tr><tr><td><strong>Tarification IA unique :<\/strong> Les assistants virtuels sont factur\u00e9s par t\u00e2che r\u00e9ussie, non par minute.<\/td><td><strong>Support restreint :<\/strong> Les utilisateurs des offres de base n&rsquo;ont pas acc\u00e8s au support humain en direct 24h\/24 et 7j\/7.<\/td><\/tr><\/tbody><\/table><\/div><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Quels sont les forfaits et tarifs de Dialpad ?<\/h4>\n\n<p>Le <a href=\"https:\/\/www.cloudtalk.io\/blog\/dialpad-pricing\/\">prix de la suite Dialpad Support<\/a> commence \u00e0 <strong>\u20ac80\/utilisateur\/mois<\/strong> (factur\u00e9 annuellement), avec les niveaux suivants :<\/p>\n\n\n<ul class=\"wp-block-list\"><li><strong>Support Essentials<\/strong> &#8211; \u20ac80\/utilisateur\/mois<\/li>\n\n<li><strong>Support Advanced<\/strong> &#8211; \u20ac115\/utilisateur\/mois<\/li>\n\n<li><strong>Support Premium<\/strong> &#8211; \u20ac150\/utilisateur\/mois<\/li><\/ul>\n\n\n<div class=\"wp-block-cloudtalk-note wp-block-cloudtalk-note\" aria-label=\"Note content\" role=\"note\"><div class=\"note-block\"><h3 class=\"note-block__title\" id=\"note-title-default\">Conseil de pro pour les \u00e9quipes en croissance :<\/h3><div class=\"note-block__description\" aria-labelledby=\"note-title-default\"><p>Bien que Dialpad propose des forfaits de bureau unifi\u00e9s abordables \u00e0 \u20ac15, ces lignes ne disposent pas d&rsquo;outils de support client de base tels que des files d&rsquo;attente avanc\u00e9es et la synchronisation des donn\u00e9es du centre d&rsquo;assistance. Les \u00e9quipes de service en croissance doivent souscrire aux niveaux Support pour remplacer efficacement Zendesk Talk, ce qui augmente consid\u00e9rablement vos co\u00fbts logiciels.<\/p><\/div><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Que disent les clients de Dialpad ?<\/h4>\n\n<p>Les managers d&rsquo;entreprise \u00e9valuent tr\u00e8s positivement le <a href=\"https:\/\/www.cloudtalk.io\/conversational-ai-software\/\">logiciel d&rsquo;IA conversationnelle<\/a> de Dialpad, mais soulignent que le mod\u00e8le de tarification peut peser sur les budgets de fonctionnement plus modestes.<\/p>\n\n\n<ul class=\"wp-block-list\"><li><strong>Notes d&rsquo;appel automatis\u00e9es incroyables :<\/strong> Les prospects de qualit\u00e9 appr\u00e9cient de recevoir des r\u00e9sum\u00e9s pr\u00e9cis, des indicateurs de sentiment et des actions exploitables instantan\u00e9ment apr\u00e8s chaque appel.<\/li>\n\n<li><strong>Commodit\u00e9 d&rsquo;un syst\u00e8me tout-en-un :<\/strong> Le personnel appr\u00e9cie d&rsquo;avoir ses discussions internes et ses lignes t\u00e9l\u00e9phoniques externes fonctionnant dans une seule application.<\/li>\n\n<li><strong>Co\u00fbts d&rsquo;extension du syst\u00e8me \u00e9lev\u00e9s :<\/strong> Les \u00e9quipes interm\u00e9diaires en croissance se sentent pi\u00e9g\u00e9es lorsqu&rsquo;elles rencontrent des obstacles de mise \u00e0 niveau importants juste pour d\u00e9bloquer la synchronisation de base du centre d&rsquo;assistance.<\/li><\/ul>\n\n\n<h4 class=\"wp-block-heading\">Comment les utilisateurs de G2 \u00e9valuent-ils Dialpad ?<\/h4>\n\n<p>La <a href=\"https:\/\/www.g2.com\/products\/dialpad-connect\/reviews?target=blank&#038;rel=nofollow\" target=\"_blank\" rel=\"noopener\">note G2<\/a> actuelle de Dialpad est de <strong>4,4\/5<\/strong>, bas\u00e9e sur plus de 4 000 avis d&rsquo;utilisateurs v\u00e9rifi\u00e9s.<\/p>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/dialpad-g2-review.png\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis G2 sur Dialpad<\/div><a href=\"https:\/\/www.g2.com\/products\/dialpad-connect\/reviews\/dialpad-connect-review-12610593?target=blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Lire l&#039;avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-notice\" role=\"region\" aria-label=\"Notice section\"><div class=\"notice-block\"><div class=\"notice-block__icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"21\" viewBox=\"0 0 20 21\" fill=\"none\" aria-hidden=\"true\"><path d=\"M10.0003 14.1667V10.8333M10.0003 7.5H10.0087M18.3337 10.8333C18.3337 15.4357 14.6027 19.1667 10.0003 19.1667C5.39795 19.1667 1.66699 15.4357 1.66699 10.8333C1.66699 6.23096 5.39795 2.5 10.0003 2.5C14.6027 2.5 18.3337 6.23096 18.3337 10.8333Z\" stroke=\"#535862\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"notice-block__content\"><div class=\"notice-block__text\">En savoir plus sur cette alternative \u00e0 Zendesk Talk pour l&rsquo;IA conversationnelle dans notre <a href=\"https:\/\/www.cloudtalk.io\/fr\/avis-systeme-telephonique\/dialpad\/\">avis sur Dialpad<\/a>.<\/div><\/div><\/div><\/div>\n\n<h3 class=\"wp-block-heading\" id=\"5\">5. Quo (OpenPhone) : Id\u00e9al pour les bo\u00eetes de r\u00e9ception partag\u00e9es collaboratives pour les startups<\/h3>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><div class=\"embed-block__inner-container\"><iframe src=\"https:\/\/www.youtube.com\/embed\/sAwp6eDkiSE\" title=\"Embedded video\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/div><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Pr\u00e9sentation vid\u00e9o d&rsquo;OpenPhone (Quo)<\/div><a href=\"https:\/\/www.youtube.com\/watch?v=sAwp6eDkiSE?target=blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Regarder sur YouTube <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Qu&rsquo;est-ce que Quo ?<\/h4>\n\n<p><a href=\"https:\/\/www.cloudtalk.io\/?page_id=59359\">Quo<\/a> (anciennement OpenPhone) est une application t\u00e9l\u00e9phonique professionnelle ax\u00e9e sur le mobile qui transforme les num\u00e9ros de t\u00e9l\u00e9phone traditionnels en flux de communication num\u00e9riques partag\u00e9s. Le syst\u00e8me se concentre fortement sur les <a href=\"https:\/\/www.cloudtalk.io\/best-phone-system-for-startups\/\">startups<\/a> en phase de d\u00e9marrage, les agences locales (en particulier l&rsquo;<a href=\"https:\/\/www.cloudtalk.io\/fr\/real-estate-phone-system\/\">immobilier<\/a>) et les micro-\u00e9quipes l\u00e9g\u00e8res de moins de dix employ\u00e9s. Il modifie le routage de bureau traditionnel en permettant \u00e0 plusieurs employ\u00e9s d&rsquo;envoyer des SMS et d&rsquo;appeler simultan\u00e9ment depuis un seul num\u00e9ro.<\/p>\n\n<h4 class=\"wp-block-heading\">Pourquoi Quo est une excellente alternative \u00e0 Zendesk Talk ?<\/h4>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>V\u00e9ritables bo\u00eetes de r\u00e9ception d&rsquo;\u00e9quipe collaboratives :<\/strong> Zendesk Talk associe les num\u00e9ros \u00e0 des configurations strictes \u00e0 utilisateur unique, cr\u00e9ant des angles morts compliqu\u00e9s lorsque les agents s&rsquo;absentent. Quo cr\u00e9e un espace de travail partag\u00e9 o\u00f9 plusieurs repr\u00e9sentants peuvent consulter, marquer et r\u00e9pondre ensemble aux blocs de messages clients entrants.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Conception d&rsquo;application famili\u00e8re de style SMS :<\/strong> Quo remplace les lourds panneaux d&rsquo;administration d&rsquo;entreprise par une interface \u00e9pur\u00e9e qui ressemble exactement \u00e0 un fil de discussion personnel. Cela \u00e9limine les obstacles \u00e0 la formation des employ\u00e9s et permet aux petits groupes de d\u00e9marrer leurs op\u00e9rations instantan\u00e9ment.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Protection des donn\u00e9es personnelles claire :<\/strong> L&rsquo;application s\u00e9pare les lignes professionnelles des r\u00e9seaux cellulaires personnels sur votre smartphone, permettant aux fondateurs mobiles de garder leurs num\u00e9ros personnels priv\u00e9s sans avoir \u00e0 transporter deux appareils physiques.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Quels sont les avantages et les inconv\u00e9nients de Quo ?<\/h4>\n\n<div class=\"wp-block-cloudtalk-table table-style-pros_cons\"><div class=\"table-block\"><div class=\"table-block__table-container\"><table class=\"table-block__table\"><thead><tr><th>Avantages<\/th><th>Inconv\u00e9nients<\/th><\/tr><\/thead><tbody><tr><td><strong>Espaces de travail partag\u00e9s :<\/strong> Plusieurs membres du personnel peuvent g\u00e9rer le m\u00eame num\u00e9ro pour \u00e9viter les messages manqu\u00e9s.<\/td><td><strong>Limites anti-spam strictes :<\/strong> Les algorithmes surveillent l&rsquo;utilisation et peuvent bloquer les lignes effectuant des campagnes de d\u00e9marchage.<\/td><\/tr><tr><td><strong>Tarification r\u00e9gionale pr\u00e9visible :<\/strong> Inclut les appels et SMS illimit\u00e9s aux \u00c9tats-Unis et au Canada.<\/td><td><strong>Port\u00e9e internationale restreinte :<\/strong> Les appels hors r\u00e9gion n\u00e9cessitent des cr\u00e9dits pr\u00e9pay\u00e9s suppl\u00e9mentaires.<\/td><\/tr><tr><td><strong>Aucun minimum d&rsquo;utilisateurs :<\/strong> Les propri\u00e9taires individuels peuvent s&rsquo;inscrire sans exigences de si\u00e8ges multiples.<\/td><td><strong>Pas de liens mat\u00e9riels :<\/strong> L&rsquo;application est uniquement num\u00e9rique et ne prend pas en charge les t\u00e9l\u00e9phones de bureau.<\/td><\/tr><\/tbody><\/table><\/div><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Quels sont les forfaits et tarifs de Quo ?<\/h4>\n\n<p>Le <a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/tarification-openphone\/\">prix de Quo<\/a> commence \u00e0 <strong>\u20ac15\/utilisateur\/mois<\/strong> (factur\u00e9 annuellement), avec les forfaits suivants :<\/p>\n\n\n<ul class=\"wp-block-list\"><li><strong>Starter<\/strong> &#8211; \u20ac15\/utilisateur\/mois<\/li>\n\n<li><strong>Business<\/strong> &#8211; \u20ac23\/utilisateur\/mois<\/li>\n\n<li><strong>Enterprise<\/strong> &#8211; Tarification personnalis\u00e9e sur devis<\/li><\/ul>\n\n\n<div class=\"wp-block-cloudtalk-note wp-block-cloudtalk-note\" aria-label=\"Note content\" role=\"note\"><div class=\"note-block\"><h3 class=\"note-block__title\" id=\"note-title-default\">Conseil de pro pour les \u00e9quipes en croissance :<\/h3><div class=\"note-block__description\" aria-labelledby=\"note-title-default\"><p>Les forfaits de base de Quo incluent un assistant l\u00e9ger qui g\u00e8re les transcriptions de messagerie vocale standard et les mod\u00e8les de texte. Cependant, cette fonctionnalit\u00e9 est limit\u00e9e \u00e0 seulement 10 actions gratuites par mois, vous devrez donc acheter des packs de cr\u00e9dits suppl\u00e9mentaires pour la maintenir active pour les interactions quotidiennes avec les clients.<\/p><\/div><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Que disent les clients de Quo ?<\/h4>\n\n<p>Les propri\u00e9taires d&rsquo;entreprises en d\u00e9marrage appr\u00e9cient l&rsquo;interface simple de Quo, mais notent que l&rsquo;application n&rsquo;est pas con\u00e7ue pour g\u00e9rer des bureaux de service client \u00e0 fort volume.<\/p>\n\n\n<ul class=\"wp-block-list\"><li><strong>Design incroyablement soign\u00e9 :<\/strong> Les \u00e9quipes de petites entreprises appr\u00e9cient d&rsquo;avoir une application vocale qui a l&rsquo;air moderne et fonctionne nativement sur les smartphones personnels.<\/li>\n\n<li><strong>Messagerie d&rsquo;\u00e9quipe fluide :<\/strong> Les coll\u00e8gues appr\u00e9cient de pouvoir voir lorsqu&rsquo;un co\u00e9quipier est en train de taper une r\u00e9ponse \u00e0 un message client.<\/li>\n\n<li><strong>Suspensions de lignes automatis\u00e9es abruptes :<\/strong> Les utilisateurs actifs sur Reddit notent que les filtres anti-spam de la plateforme peuvent parfois mal interpr\u00e9ter les SMS de mise \u00e0 jour standard comme du spam de masse et bloquer les lignes.<\/li><\/ul>\n\n\n<h4 class=\"wp-block-heading\">Comment les utilisateurs de G2 \u00e9valuent-ils Quo ?<\/h4>\n\n<p>La <a href=\"https:\/\/www.g2.com\/products\/quo-quo\/reviews?target=blank&#038;rel=nofollow\" target=\"_blank\" rel=\"noopener\">note G2<\/a> actuelle d&rsquo;OpenPhone est de <strong>4,7\/5<\/strong>, bas\u00e9e sur plus de 3 000 avis d&rsquo;utilisateurs v\u00e9rifi\u00e9s.<\/p>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/openphone-g2-review.png\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis G2 sur Quo<\/div><a href=\"https:\/\/www.g2.com\/products\/quo-quo\/reviews\/quo-review-12122138?target=blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Lire l&#039;avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-notice\" role=\"region\" aria-label=\"Notice section\"><div class=\"notice-block\"><div class=\"notice-block__icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"21\" viewBox=\"0 0 20 21\" fill=\"none\" aria-hidden=\"true\"><path d=\"M10.0003 14.1667V10.8333M10.0003 7.5H10.0087M18.3337 10.8333C18.3337 15.4357 14.6027 19.1667 10.0003 19.1667C5.39795 19.1667 1.66699 15.4357 1.66699 10.8333C1.66699 6.23096 5.39795 2.5 10.0003 2.5C14.6027 2.5 18.3337 6.23096 18.3337 10.8333Z\" stroke=\"#535862\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"notice-block__content\"><div class=\"notice-block__text\">D\u00e9couvrez cette alternative \u00e0 Zendesk Talk pour les bo\u00eetes de r\u00e9ception partag\u00e9es dans notre <a href=\"https:\/\/www.cloudtalk.io\/fr\/avis-systeme-telephonique\/openphone\/\">avis d\u00e9taill\u00e9 sur Quo<\/a>.<\/div><\/div><\/div><\/div>\n\n<h3 class=\"wp-block-heading\" id=\"6\">6. Nextiva : Id\u00e9al pour des communications internes unifi\u00e9es stables<\/h3>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><div class=\"embed-block__inner-container\"><iframe src=\"https:\/\/www.youtube.com\/embed\/XJf_QKmEZck\" title=\"Embedded video\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/div><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Pr\u00e9sentation vid\u00e9o de Nextiva<\/div><a href=\"https:\/\/www.youtube.com\/watch?v=XJf_QKmEZck?target=blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Regarder sur YouTube <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Qu&rsquo;est-ce que Nextiva ?<\/h4>\n\n<p><a href=\"https:\/\/www.cloudtalk.io\/?page_id=15281\">Nextiva<\/a> est un grand fournisseur UCaaS de <a href=\"https:\/\/www.cloudtalk.io\/enterprise-call-center-solution\/\">niveau entreprise<\/a> qui consolide les r\u00e9seaux t\u00e9l\u00e9phoniques d&rsquo;entreprise, les flux de chat d&rsquo;\u00e9quipe internes et les r\u00e9unions vid\u00e9o dans une seule application. La plateforme r\u00e9pond aux besoins des bureaux d&rsquo;entreprise \u00e0 distance et des op\u00e9rations de service du march\u00e9 interm\u00e9diaire, principalement en Am\u00e9rique du Nord. Nextiva met l&rsquo;accent sur la fiabilit\u00e9 de l&rsquo;infrastructure et des garanties de haute disponibilit\u00e9 pour les entreprises cherchant \u00e0 unifier leur communication d&rsquo;entreprise.<\/p>\n\n<h4 class=\"wp-block-heading\">Pourquoi Nextiva est une excellente alternative \u00e0 Zendesk Talk ?<\/h4>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Disponibilit\u00e9 tr\u00e8s stable du r\u00e9seau op\u00e9rateur :<\/strong> Les utilisateurs de Zendesk Talk se plaignent souvent de coupures de connexion et de retards vocaux inexpliqu\u00e9s caus\u00e9s par des couches logicielles imbriqu\u00e9es. Nextiva soutient sa plateforme avec une structure de disponibilit\u00e9 stable de 99,999 % pour \u00e9liminer les pannes de connexion.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Outils de collaboration interne tout-en-un :<\/strong> Nextiva \u00e9limine la fragmentation des plateformes en regroupant les r\u00e9seaux t\u00e9l\u00e9phoniques de bureau externes, les widgets de partage d&rsquo;\u00e9cran et les espaces d&rsquo;\u00e9quipe, vous \u00e9vitant ainsi d&rsquo;acheter des logiciels de r\u00e9union distincts.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Budgets de fonctionnement nationaux pr\u00e9visibles :<\/strong> Nextiva propose des structures d&rsquo;abonnement \u00e0 tarif forfaitaire qui incluent les appels de bureau standard et la messagerie texte d\u00e8s le d\u00e9part, \u00e9vitant ainsi les factures de d\u00e9passement inattendues.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Quels sont les avantages et les inconv\u00e9nients de Nextiva ?<\/h4>\n\n<div class=\"wp-block-cloudtalk-table table-style-pros_cons\"><div class=\"table-block\"><div class=\"table-block__table-container\"><table class=\"table-block__table\"><thead><tr><th>Avantages<\/th><th>Inconv\u00e9nients<\/th><\/tr><\/thead><tbody><tr><td><strong>Stabilit\u00e9 du syst\u00e8me d&rsquo;\u00e9lite :<\/strong> Le r\u00e9seau op\u00e9rateur fiable emp\u00eache les coupures d&rsquo;appel inattendues.<\/td><td><strong>\u00c9crans d&rsquo;administration peu ergonomiques :<\/strong> Les param\u00e8tres backend semblent anciens et prennent plus de temps \u00e0 configurer.<\/td><\/tr><tr><td><strong>Support r\u00e9actif :<\/strong> Des sp\u00e9cialistes en direct restent en ligne pour r\u00e9soudre les probl\u00e8mes de routage complexes.<\/td><td><strong>\u00c9tapes de mise \u00e0 niveau importantes :<\/strong> Le routage avanc\u00e9 du centre d&rsquo;assistance n\u00e9cessite de passer au forfait \u00e0 \u20ac75.<\/td><\/tr><tr><td><strong>Forfaits SMS g\u00e9n\u00e9reux :<\/strong> Les limites forfaitaires \u00e9vitent les blocages soudains lors d&rsquo;une utilisation intensive des SMS.<\/td><td><strong>Num\u00e9rotation mondiale limit\u00e9e :<\/strong> L&rsquo;obtention de lignes en dehors des \u00c9tats-Unis et du Canada est restreinte.<\/td><\/tr><\/tbody><\/table><\/div><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Quels sont les plans et tarifs de Nextiva ?<\/h4>\n\n<p><a href=\"https:\/\/www.cloudtalk.io\/blog\/nextiva-pricing\/\">Les tarifs Nextiva<\/a> d\u00e9marrent \u00e0 <strong>\u20ac15\/utilisateur\/mois<\/strong> (factur\u00e9 annuellement), mais pour obtenir des fonctionnalit\u00e9s de centre d&rsquo;appels m\u00eame basiques, il vous faudra le <strong>plan Engage \u00e0 \u20ac25\/mois<\/strong>. Voici le d\u00e9tail complet :<\/p>\n\n\n<ul class=\"wp-block-list\"><li><strong>Core<\/strong> &#8211; \u20ac15\/utilisateur\/mois<\/li>\n\n<li><strong>Engage<\/strong> &#8211; \u20ac25\/utilisateur\/mois<\/li>\n\n<li><strong>Scale<\/strong> &#8211; \u20ac75\/utilisateur\/mois (Fonctionnalit\u00e9s de centre de contact)<\/li>\n\n<li><strong>Professional<\/strong> &#8211; Sur devis (Plans entreprise)<\/li><\/ul>\n\n\n<div class=\"wp-block-cloudtalk-note wp-block-cloudtalk-note\" aria-label=\"Note content\" role=\"note\"><div class=\"note-block\"><h3 class=\"note-block__title\" id=\"note-title-default\">Conseil de pro pour les \u00e9quipes en croissance :<\/h3><div class=\"note-block__description\" aria-labelledby=\"note-title-default\"><p>Le plan d&rsquo;entr\u00e9e de gamme de Nextiva est une option abordable pour les lignes d&rsquo;\u00e9quipe internes standard, mais il manque des connexions d&rsquo;assistance client critiques et des param\u00e8tres de contact client avanc\u00e9s. Pour obtenir un v\u00e9ritable routage omnicanal et des m\u00e9triques de contact, vous devrez pr\u00e9voir un budget pour les niveaux premium.<\/p><\/div><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Que disent les clients de Nextiva ?<\/h4>\n\n<p>Les responsables techniques d&rsquo;entreprise louent la stabilit\u00e9 quotidienne de Nextiva, mais admettent que les interfaces administratives semblent un peu d\u00e9pass\u00e9es.<\/p>\n\n\n<ul class=\"wp-block-list\"><li><strong>Fiabilit\u00e9 du syst\u00e8me \u00e0 toute \u00e9preuve :<\/strong> Les \u00e9valuateurs mentionnent constamment qu&rsquo;ils n&rsquo;ont jamais \u00e0 s&rsquo;inqui\u00e9ter de la coupure du r\u00e9seau d&rsquo;appels lors d&rsquo;appels clients importants.<\/li>\n\n<li><strong>Excellent service client humain :<\/strong> Les administrateurs appr\u00e9cient de pouvoir appeler un sp\u00e9cialiste technique r\u00e9actif lors de la configuration de lignes syst\u00e8me complexes.<\/li>\n\n<li><strong>Param\u00e8tres administratifs complexes :<\/strong> Certains managers soulignent que changer de simples r\u00e8gles de gestion d&rsquo;appels n\u00e9cessite de naviguer dans trop de menus complexes.<\/li><\/ul>\n\n\n<h4 class=\"wp-block-heading\">Comment les utilisateurs de G2 \u00e9valuent-ils Nextiva ?<\/h4>\n\n<p>La note G2 actuelle de Nextiva est de <strong>4.5\/5<\/strong>, sur plus de 3 400 avis d&rsquo;utilisateurs v\u00e9rifi\u00e9s.<\/p>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/nextiva-g2-review.png\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis G2 Nextiva<\/div><a href=\"https:\/\/www.g2.com\/products\/nextiva\/reviews\/nextiva-review-12535510?target=blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Lire l&#039;avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-notice\" role=\"region\" aria-label=\"Notice section\"><div class=\"notice-block\"><div class=\"notice-block__icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"21\" viewBox=\"0 0 20 21\" fill=\"none\" aria-hidden=\"true\"><path d=\"M10.0003 14.1667V10.8333M10.0003 7.5H10.0087M18.3337 10.8333C18.3337 15.4357 14.6027 19.1667 10.0003 19.1667C5.39795 19.1667 1.66699 15.4357 1.66699 10.8333C1.66699 6.23096 5.39795 2.5 10.0003 2.5C14.6027 2.5 18.3337 6.23096 18.3337 10.8333Z\" stroke=\"#535862\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"notice-block__content\"><div class=\"notice-block__text\">En savoir plus sur cette alternative \u00e0 Zendesk Talk pour la communication interne dans notre <a href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/nextiva\/\">avis d\u00e9taill\u00e9 sur Nextiva<\/a>.<\/div><\/div><\/div><\/div>\n\n<h3 class=\"wp-block-heading\" id=\"7\">7. Zoom Phone : id\u00e9al pour les \u00e9quipes au sein de l&rsquo;\u00e9cosyst\u00e8me Zoom<\/h3>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><div class=\"embed-block__inner-container\"><iframe src=\"https:\/\/www.youtube.com\/embed\/yI3IPzmP1N0\" title=\"Embedded video\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/div><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis vid\u00e9o sur Zoom Phone<\/div><a href=\"https:\/\/www.youtube.com\/watch?v=yI3IPzmP1N0?target=blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Regarder sur YouTube <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Qu&rsquo;est-ce que Zoom Phone ?<\/h4>\n\n<p><a href=\"https:\/\/www.cloudtalk.io\/fr\/alternative-a-zoom-phone\/\">Zoom Phone<\/a> est un module compl\u00e9mentaire de voix dans le cloud int\u00e9gr\u00e9 directement dans l&rsquo;interface logicielle famili\u00e8re de Zoom. L&rsquo;application cible les entreprises qui g\u00e8rent leurs flux de travail quotidiens au sein de la pile Zoom Workplace \u00e9largie et souhaitent ajouter un routage t\u00e9l\u00e9phonique d&rsquo;entreprise. Zoom Phone offre un moyen abordable aux bureaux d&rsquo;entreprise d&rsquo;ajouter des fonctionnalit\u00e9s vocales sans d\u00e9ployer un tout nouveau logiciel.<\/p>\n\n<h4 class=\"wp-block-heading\">Pourquoi Zoom Phone est-il une alternative solide \u00e0 Zendesk Talk ?<\/h4>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Aucun nouveau logiciel \u00e0 apprendre :<\/strong> Au lieu de forcer votre \u00e9quipe \u00e0 naviguer dans un tableau de bord de billetterie complexe juste pour passer un appel, Zoom Phone ajoute simplement un composeur \u00e0 l&rsquo;application de r\u00e9union Zoom qu&rsquo;ils utilisent d\u00e9j\u00e0 tous les jours.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Escalades instantan\u00e9es d&rsquo;appel \u00e0 vid\u00e9o :<\/strong> Il supprime les frictions de collaboration en permettant \u00e0 un agent de convertir un appel client standard en une r\u00e9union compl\u00e8te de partage d&rsquo;\u00e9cran en un seul clic.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Syst\u00e8mes de facturation logicielle consolid\u00e9s :<\/strong> Le syst\u00e8me Zoom Phone aide les responsables informatiques \u00e0 r\u00e9duire les co\u00fbts en combinant les liens vid\u00e9o, les canaux d&rsquo;\u00e9quipe et la facturation t\u00e9l\u00e9phonique externe sous une seule licence logicielle.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Quels sont les avantages et les inconv\u00e9nients de Zoom Phone ?<\/h4>\n\n<div class=\"wp-block-cloudtalk-table table-style-pros_cons\"><div class=\"table-block\"><div class=\"table-block__table-container\"><table class=\"table-block__table\"><thead><tr><th>Avantages<\/th><th>Inconv\u00e9nients<\/th><\/tr><\/thead><tbody><tr><td><strong>Aucune barri\u00e8re de formation :<\/strong> Les employ\u00e9s utilisent la m\u00eame interface famili\u00e8re que pour leurs appels d&rsquo;\u00e9quipe quotidiens.<\/td><td><strong>Manque d&rsquo;outils de vente approfondis :<\/strong> Manque des num\u00e9roteurs \u00e0 grand volume et des flux de travail CRM complexes.<\/td><\/tr><tr><td><strong>Faible co\u00fbt d&rsquo;entr\u00e9e :<\/strong> Extr\u00eamement bon march\u00e9 \u00e0 ajouter si vous utilisez d\u00e9j\u00e0 Zoom Workplace.<\/td><td><strong>Plans de base factur\u00e9s \u00e0 la consommation :<\/strong> Le niveau le moins cher facture \u00e0 la minute les appels sortants.<\/td><\/tr><tr><td><strong>Serveurs internationaux stables :<\/strong> Un grand r\u00e9seau mondial assure une transmission vocale nette.<\/td><td><strong>Analyses de base :<\/strong> Les m\u00e9triques d&rsquo;appel n&rsquo;ont pas la profondeur n\u00e9cessaire pour les centres d&rsquo;assistance occup\u00e9s.<\/td><\/tr><\/tbody><\/table><\/div><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Quels sont les plans et tarifs de Zoom Phone ?<\/h4>\n\n<p><a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/tarification-zoom-phone\/\">Les tarifs de Zoom Phone<\/a> d\u00e9marrent \u00e0 <strong>\u20ac10.50\/utilisateur\/mois<\/strong> (\u00c0 la consommation, factur\u00e9 annuellement), avec les principaux plans suivants :<\/p>\n\n\n<ul class=\"wp-block-list\"><li><strong>\u00c9tats-Unis et Canada \u00e0 la consommation<\/strong> &#8211; \u20ac10.50\/utilisateur\/mois (T\u00e9l\u00e9phone, facturation \u00e0 la minute pour les appels sortants)<\/li>\n\n<li><strong>\u00c9tats-Unis et Canada Illimit\u00e9<\/strong> &#8211; \u20ac16\/utilisateur\/mois (T\u00e9l\u00e9phone, forfait illimit\u00e9)&nbsp;<\/li>\n\n<li><strong>Pro Plus <\/strong>&#8211; \u20ac20.50\/utilisateur\/mois (Workplace)&nbsp;<\/li>\n\n<li><strong>Business Plus <\/strong>&#8211; \u20ac24.50\/utilisateur\/mois (Workplace)<\/li><\/ul>\n\n\n<div class=\"wp-block-cloudtalk-note wp-block-cloudtalk-note\" aria-label=\"Note content\" role=\"note\"><div class=\"note-block\"><h3 class=\"note-block__title\" id=\"note-title-default\">Conseil de pro pour les \u00e9quipes en croissance :<\/h3><div class=\"note-block__description\" aria-labelledby=\"note-title-default\"><p>Bien que l&rsquo;option \u00e0 la consommation de Zoom Phone \u00e0 \u20ac10.50 semble \u00eatre une bonne affaire pour une utilisation l\u00e9g\u00e8re, les \u00e9quipes de support client actives d\u00e9clencheront rapidement des d\u00e9passements co\u00fbteux \u00e0 la minute. Passer au niveau Illimit\u00e9 est g\u00e9n\u00e9ralement le choix le plus rentable pour les bureaux actifs.<\/p><\/div><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Que disent les clients de Zoom Phone ?<\/h4>\n\n<p>Les managers d&rsquo;entreprise appr\u00e9cient la simplicit\u00e9 de Zoom Phone, mais signalent que le logiciel manque de la puissance n\u00e9cessaire pour animer des \u00e9quipes de vente actives.<\/p>\n\n\n<ul class=\"wp-block-list\"><li><strong>Mise en page de l&rsquo;application super pratique :<\/strong> Le personnel appr\u00e9cie de g\u00e9rer ses discussions, ses r\u00e9unions virtuelles et ses appels externes dans une seule fen\u00eatre.<\/li>\n\n<li><strong>Qualit\u00e9 audio vocale claire :<\/strong> Les utilisateurs notent que le r\u00e9seau mondial d&rsquo;op\u00e9rateurs fournit des chemins vocaux stables et fiables avec un \u00e9cr\u00eatage quasi nul.<\/li>\n\n<li><strong>Mauvaise journalisation des donn\u00e9es CRM :<\/strong> Les responsables des ventes sortantes se plaignent que la plateforme refuse de synchroniser automatiquement les journaux de suivi des appels et les donn\u00e9es textuelles avec les CRM externes.<\/li><\/ul>\n\n\n<h4 class=\"wp-block-heading\">Comment les utilisateurs de G2 \u00e9valuent-ils Zoom Phone ?<\/h4>\n\n<p>La note G2 actuelle de Zoom Phone est de <strong>4.6\/5<\/strong>, sur plus de 2 600 avis d&rsquo;utilisateurs v\u00e9rifi\u00e9s.<\/p>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/zoom-phone-g2-review.png\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis G2 sur Zoom Phone<\/div><a href=\"https:\/\/www.g2.com\/products\/zoom-zoom-phone\/reviews\/zoom-phone-review-12138076?target=blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Lire l&#039;avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-notice\" role=\"region\" aria-label=\"Notice section\"><div class=\"notice-block\"><div class=\"notice-block__icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"21\" viewBox=\"0 0 20 21\" fill=\"none\" aria-hidden=\"true\"><path d=\"M10.0003 14.1667V10.8333M10.0003 7.5H10.0087M18.3337 10.8333C18.3337 15.4357 14.6027 19.1667 10.0003 19.1667C5.39795 19.1667 1.66699 15.4357 1.66699 10.8333C1.66699 6.23096 5.39795 2.5 10.0003 2.5C14.6027 2.5 18.3337 6.23096 18.3337 10.8333Z\" stroke=\"#535862\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"notice-block__content\"><div class=\"notice-block__text\">En savoir plus sur cette alternative \u00e0 Zendesk Talk pour les r\u00e9unions vid\u00e9o dans notre <a href=\"https:\/\/www.cloudtalk.io\/blog\/zoom-phone-review\/\">avis sur Zoom Phone<\/a>.<\/div><\/div><\/div><\/div>\n\n<h3 class=\"wp-block-heading\" id=\"8\">8. Ringover : id\u00e9al pour les campagnes de vente sortantes visuellement orient\u00e9es<\/h3>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><div class=\"embed-block__inner-container\"><iframe src=\"https:\/\/www.youtube.com\/embed\/MZpf1KUUS4M\" title=\"Embedded video\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/div><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis vid\u00e9o sur Ringover<\/div><a href=\"https:\/\/www.youtube.com\/watch?v=MZpf1KUUS4M?target=blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Regarder sur YouTube <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Qu&rsquo;est-ce que Ringover ?<\/h4>\n\n<p><a href=\"https:\/\/www.cloudtalk.io\/?page_id=10037\">Ringover<\/a> est une plateforme de communications visuelles dans le cloud con\u00e7ue avec un accent sur les tableaux de bord de performance et les <a href=\"https:\/\/www.cloudtalk.io\/blog\/8-sales-prospecting-methods-that-actually-work\/\">widgets de prospection commerciale<\/a>. Le logiciel cible les \u00e9quipes de vente sortantes et les \u00e9quipes de croissance du march\u00e9 interm\u00e9diaire europ\u00e9en qui ont besoin d&rsquo;une surveillance visuelle \u00e9troite des m\u00e9triques d&rsquo;\u00e9quipe. Ringover propose \u00e9galement une interface simplifi\u00e9e qui vise \u00e0 aider les agents \u00e0 rester concentr\u00e9s pendant les campagnes de sensibilisation actives.<\/p>\n\n<h4 class=\"wp-block-heading\">Pourquoi Ringover est-il une alternative solide \u00e0 Zendesk Talk ?<\/h4>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Tableaux de bord de performance visuels en direct :<\/strong> Zendesk Talk enfouit les donn\u00e9es des centres d&rsquo;appels dans des rapports textuels lourds et difficiles \u00e0 lire. Ringover utilise des fiches d&rsquo;appel claires et visuelles qui donnent aux managers des informations en temps r\u00e9el sur les files d&rsquo;attente actives.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Journalisation simplifi\u00e9e des appels sortants :<\/strong> Ringover aide les \u00e9quipes de vente \u00e0 enregistrer rapidement les historiques d&rsquo;appels, r\u00e9duisant la saisie administrative requise apr\u00e8s qu&rsquo;un agent a raccroch\u00e9 un appel sortant.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Outils de supervision int\u00e9gr\u00e9s :<\/strong> Ringover inclut de simples boutons permettant aux managers d&rsquo;\u00e9couter les appels, de chuchoter des conseils aux agents ou d&rsquo;intervenir dans les conversations actives avec les clients.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Quels sont les avantages et les inconv\u00e9nients de Ringover ?<\/h4>\n\n<div class=\"wp-block-cloudtalk-table table-style-pros_cons\"><div class=\"table-block\"><div class=\"table-block__table-container\"><table class=\"table-block__table\"><thead><tr><th>Avantages<\/th><th>Inconv\u00e9nients<\/th><\/tr><\/thead><tbody><tr><td><strong>Tableaux de bord visuels :<\/strong> Des mises en page claires donnent aux managers des informations rapides sur les lignes en direct.<\/td><td><strong>Pi\u00e8ges de tarification des modules compl\u00e9mentaires :<\/strong> Les outils critiques n\u00e9cessitent d&#8217;empiler des surtaxes mensuelles co\u00fbteuses.<\/td><\/tr><tr><td><strong>Routes d&rsquo;appel pr\u00e9visibles :<\/strong> Les plans de base offrent des chemins \u00e0 tarif fixe vers plus de 110 r\u00e9gions.<\/td><td><strong>Liens logiciels plafonn\u00e9s :<\/strong> Les plans de niveau inf\u00e9rieur restreignent les connexions \u00e0 seulement deux comptes.<\/td><\/tr><tr><td><strong>Outils de suivi des agents :<\/strong> Le suivi int\u00e9gr\u00e9 facilite l&rsquo;identification des besoins en coaching.<\/td><td><strong>Capacit\u00e9s d&rsquo;IA de base :<\/strong> L&rsquo;analyse vocale et conversationnelle est en retard par rapport aux plateformes d&rsquo;IA d\u00e9di\u00e9es.<\/td><\/tr><\/tbody><\/table><\/div><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Quels sont les plans et tarifs de Ringover ?<\/h4>\n\n<p><a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/tarifs-ringover\/\">Les tarifs de Ringover<\/a> d\u00e9marrent \u00e0 <strong>\u20ac21\/utilisateur\/mois<\/strong> (factur\u00e9 annuellement), avec les plans suivants :<\/p>\n\n\n<ul class=\"wp-block-list\"><li><strong>Smart<\/strong> &#8211; \u20ac21\/utilisateur\/mois<\/li>\n\n<li><strong>Business<\/strong> &#8211; \u20ac44\/utilisateur\/mois<\/li>\n\n<li><strong>Advanced<\/strong> &#8211; \u20ac54\/utilisateur\/mois<\/li><\/ul>\n\n\n<div class=\"wp-block-cloudtalk-note wp-block-cloudtalk-note\" aria-label=\"Note content\" role=\"note\"><div class=\"note-block\"><h3 class=\"note-block__title\" id=\"note-title-default\">Conseil de pro pour les \u00e9quipes en croissance :<\/h3><div class=\"note-block__description\" aria-labelledby=\"note-title-default\"><p>Soyez conscient des structures d&rsquo;extensions de Ringover lors de la tarification de votre installation. Bien que le plan d&rsquo;entr\u00e9e de gamme semble abordable, des outils essentiels comme les num\u00e9roteurs automatiques parall\u00e8les co\u00fbtent <strong>\u20ac49 suppl\u00e9mentaires par utilisateur et par mois<\/strong>, ce qui peut rapidement doubler vos co\u00fbts logiciels pr\u00e9vus.<\/p><\/div><\/div><\/div>\n\n<h3 class=\"wp-block-heading\">Que disent les clients de Ringover ?<\/h3>\n\n<p>Les groupes de vente sortante appr\u00e9cient la pr\u00e9sentation visuelle de Ringover, mais avertissent que la configuration de flux de travail avanc\u00e9s n\u00e9cessite de payer pour des mises \u00e0 niveau de niveau sup\u00e9rieur.<\/p>\n\n\n<ul class=\"wp-block-list\"><li><strong>Interface visuelle simple :<\/strong> Les journaux d&rsquo;avis repr\u00e9sentatifs soulignent que l&rsquo;application est facile \u00e0 naviguer pendant les longues p\u00e9riodes d&rsquo;appels sortants.<\/li>\n\n<li><strong>Performance de ligne stable :<\/strong> Les utilisateurs du support client d\u00e9clarent que les routes d&rsquo;appels domestiques standard restent claires avec un suivi audio stable.<\/li>\n\n<li><strong>Surprises de facturation frustrantes :<\/strong> Les administrateurs notent leur frustration en d\u00e9couvrant que les connexions logicielles de base n\u00e9cessitent de passer \u00e0 des plans de niveau sup\u00e9rieur.<\/li><\/ul>\n\n\n<h4 class=\"wp-block-heading\">Comment les utilisateurs de G2 \u00e9valuent-ils Ringover ?<\/h4>\n\n<p>La note G2 actuelle de Ringover est de <strong>4.6\/5<\/strong>, sur plus de 450 avis d&rsquo;utilisateurs v\u00e9rifi\u00e9s.<\/p>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/ringover-g2-review.png\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis G2 sur Ringover<\/div><a href=\"https:\/\/www.g2.com\/products\/ringover\/reviews\/ringover-review-12077046?target=blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Lire l&#039;avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-notice\" role=\"region\" aria-label=\"Notice section\"><div class=\"notice-block\"><div class=\"notice-block__icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"21\" viewBox=\"0 0 20 21\" fill=\"none\" aria-hidden=\"true\"><path d=\"M10.0003 14.1667V10.8333M10.0003 7.5H10.0087M18.3337 10.8333C18.3337 15.4357 14.6027 19.1667 10.0003 19.1667C5.39795 19.1667 1.66699 15.4357 1.66699 10.8333C1.66699 6.23096 5.39795 2.5 10.0003 2.5C14.6027 2.5 18.3337 6.23096 18.3337 10.8333Z\" stroke=\"#535862\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"notice-block__content\"><div class=\"notice-block__text\">En savoir plus sur cette alternative europ\u00e9enne \u00e0 Zendesk Talk dans notre <a href=\"https:\/\/www.cloudtalk.io\/fr\/ringover\/\">avis d\u00e9taill\u00e9 sur Ringover<\/a>.<\/div><\/div><\/div><\/div>\n\n<h3 class=\"wp-block-heading\" id=\"9\">9. Talkdesk : id\u00e9al pour la conformit\u00e9 complexe des grandes entreprises<\/h3>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><div class=\"embed-block__inner-container\"><iframe src=\"https:\/\/www.youtube.com\/embed\/FmCi3OxvsTE\" title=\"Embedded video\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/div><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis vid\u00e9o sur Talkdesk<\/div><a href=\"https:\/\/www.youtube.com\/watch?v=FmCi3OxvsTE?target=blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Regarder sur YouTube <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Qu&rsquo;est-ce que Talkdesk ?<\/h4>\n\n<p><a href=\"https:\/\/www.cloudtalk.io\/talkdesk-alternative\/\">Talkdesk<\/a> est une plateforme CCaaS (centre de contact en tant que service) de niveau entreprise lourd, con\u00e7ue pour g\u00e9rer des op\u00e9rations de service client complexes. La plateforme se concentre strictement sur les grandes entreprises multinationales, les r\u00e9seaux bancaires multi-d\u00e9partements et les grandes <a href=\"https:\/\/www.cloudtalk.io\/phone-system-for-healthcare\/\">op\u00e9rations de sant\u00e9<\/a> qui n\u00e9cessitent une <a href=\"https:\/\/www.cloudtalk.io\/fr\/securite-cloudtalk\/\">conformit\u00e9 de s\u00e9curit\u00e9<\/a> stricte.<\/p>\n\n<h4 class=\"wp-block-heading\">Pourquoi Talkdesk est une alternative solide \u00e0 Zendesk Talk ?<\/h4>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>V\u00e9ritable capacit\u00e9 d&rsquo;appel mondiale :<\/strong> Zendesk Talk commence \u00e0 perdre des connexions et \u00e0 ralentir lorsqu&rsquo;il est forc\u00e9 de router des centaines d&rsquo;appels au m\u00eame moment. Talkdesk fonctionne sur un moteur de r\u00e9seau d&rsquo;entreprise multi-locataire con\u00e7u pour prendre en charge des milliers d&rsquo;agents mondiaux actifs simultan\u00e9ment.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Flux de routage visuels avanc\u00e9s :<\/strong> La plateforme remplace les <a href=\"https:\/\/www.cloudtalk.io\/fr\/outils-de-centre-dappels\/mise-en-file-dattente-quest-ce-que-cest-comment-cela-fonctionne-t-il-et-quelles-sont-les-meilleures-pratiques\/\">files d&rsquo;attente d&rsquo;appels<\/a> lin\u00e9aires par un syst\u00e8me intelligent qui achemine les clients entrants en fonction des comp\u00e9tences des agents, des donn\u00e9es r\u00e9gionales et des enregistrements directs de la base de donn\u00e9es.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Cadres de conformit\u00e9 sectoriels rigides :<\/strong> Talkdesk int\u00e8gre les normes de s\u00e9curit\u00e9 d&rsquo;entreprise directement au c\u0153ur de sa plateforme, offrant une tranquillit\u00e9 d&rsquo;esprit totale aux entreprises de la sant\u00e9 et de la finance.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Quels sont les avantages et les inconv\u00e9nients de Talkdesk ?<\/h4>\n\n<div class=\"wp-block-cloudtalk-table table-style-pros_cons\"><div class=\"table-block\"><div class=\"table-block__table-container\"><table class=\"table-block__table\"><thead><tr><th>Avantages<\/th><th>Inconv\u00e9nients<\/th><\/tr><\/thead><tbody><tr><td><strong>Limites d&rsquo;appels massives :<\/strong> Le moteur d&rsquo;entreprise g\u00e8re facilement les volumes d&rsquo;appels importants.<\/td><td><strong>Co\u00fbts d&rsquo;entr\u00e9e \u00e9lev\u00e9s :<\/strong> Les lignes d&rsquo;assistance de base commencent \u00e0 un co\u00fbt \u00e9lev\u00e9 de \u20ac105 par si\u00e8ge.<\/td><\/tr><tr><td><strong>Routage multi-comp\u00e9tences :<\/strong> Garantit que les requ\u00eates complexes atteignent le bon service.<\/td><td><strong>Pi\u00e8ges contractuels :<\/strong> L&rsquo;approvisionnement contraint les \u00e9quipes \u00e0 des engagements pluriannuels obligatoires.<\/td><\/tr><tr><td><strong>Mesures de qualit\u00e9 approfondies :<\/strong> Les niveaux sup\u00e9rieurs enregistrent l&rsquo;\u00e9cran pour \u00e9valuer la qualit\u00e9 des agents.<\/td><td><strong>Lignes cloisonn\u00e9es :<\/strong> Les forfaits d&rsquo;entr\u00e9e vous obligent \u00e0 choisir entre les canaux num\u00e9riques et vocaux.<\/td><\/tr><\/tbody><\/table><\/div><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Quels sont les forfaits et les tarifs de Talkdesk ?<\/h4>\n\n<p>Les <a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/tarifs-talkdesk\/\">tarifs de Talkdesk<\/a> commencent \u00e0 <strong>\u20ac85\/utilisateur\/mois<\/strong> (factur\u00e9 annuellement), avec les principaux forfaits suivants :<\/p>\n\n\n<ul class=\"wp-block-list\"><li><strong>CX Cloud Digital Essentials<\/strong> &#8211; \u20ac85\/utilisateur\/mois<\/li>\n\n<li><strong>CX Cloud Voice Essentials<\/strong> &#8211; \u20ac105\/utilisateur\/mois<\/li>\n\n<li><strong>CX Cloud Elite<\/strong> &#8211; \u20ac165\/utilisateur\/mois<\/li>\n\n<li><strong>Industry Experience Clouds<\/strong> &#8211; Jusqu&rsquo;\u00e0 \u20ac225\/utilisateur\/mois<\/li><\/ul>\n\n\n<div class=\"wp-block-cloudtalk-note wp-block-cloudtalk-note\" aria-label=\"Note content\" role=\"note\"><div class=\"note-block\"><h3 class=\"note-block__title\" id=\"note-title-default\">Conseil de pro pour les \u00e9quipes en croissance :<\/h3><div class=\"note-block__description\" aria-labelledby=\"note-title-default\"><p>Talkdesk impose une distinction stricte entre les canaux vocaux et num\u00e9riques sur ses forfaits d&rsquo;entr\u00e9e. Si votre \u00e9quipe a besoin de g\u00e9rer \u00e0 la fois les appels t\u00e9l\u00e9phoniques et les messages texte num\u00e9riques sur le m\u00eame \u00e9cran, vous \u00eates contraint de passer \u00e0 leurs forfaits premium, qui co\u00fbtent la somme co\u00fbteuse de \u20ac165 par utilisateur.<\/p><\/div><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Ce que disent les clients de Talkdesk ?<\/h4>\n\n<p>Les directeurs techniques d&rsquo;entreprise appr\u00e9cient la stabilit\u00e9 de Talkdesk, mais notent que le calendrier de d\u00e9ploiement est trop lent pour les entreprises agiles.<\/p>\n\n\n<ul class=\"wp-block-list\"><li><strong>Capacit\u00e9 de mise \u00e0 l&rsquo;\u00e9chelle du r\u00e9seau incroyable :<\/strong> Les directeurs d&rsquo;appels mondiaux appr\u00e9cient que le r\u00e9seau de routage puisse g\u00e9rer des milliers d&rsquo;appels simultan\u00e9s sans aucune perte.<\/li>\n\n<li><strong>R\u00e8gles de s\u00e9curit\u00e9 syst\u00e8me rigides :<\/strong> Les responsables de la conformit\u00e9 appr\u00e9cient de disposer d&rsquo;outils de journalisation approfondis qui correspondent aux directives strictes de s\u00e9curit\u00e9 financi\u00e8re internationale.<\/li>\n\n<li><strong>D\u00e9lais de configuration extr\u00eamement lents :<\/strong> Les revues de d\u00e9ploiement syst\u00e8me mentionnent que le lancement de simples mises \u00e0 jour peut prendre des semaines et n\u00e9cessite une aide technique sp\u00e9cialis\u00e9e.<\/li><\/ul>\n\n\n<h4 class=\"wp-block-heading\">Comment les utilisateurs de G2 \u00e9valuent-ils Talkdesk ?<\/h4>\n\n<p>La <a href=\"https:\/\/www.g2.com\/products\/talkdesk\/reviews?target=blank&#038;rel=nofollow\" target=\"_blank\" rel=\"noopener\">note G2<\/a> actuelle de Talkdesk est de <strong>4,4\/5<\/strong>, sur plus de 2 500 avis d&rsquo;utilisateurs v\u00e9rifi\u00e9s.<\/p>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/talkdesk-g2-review.png\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis G2 sur Talkdesk<\/div><a href=\"https:\/\/www.g2.com\/products\/talkdesk\/reviews\/talkdesk-review-12047062?target=blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Lire l&#039;avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-notice\" role=\"region\" aria-label=\"Notice section\"><div class=\"notice-block\"><div class=\"notice-block__icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"21\" viewBox=\"0 0 20 21\" fill=\"none\" aria-hidden=\"true\"><path d=\"M10.0003 14.1667V10.8333M10.0003 7.5H10.0087M18.3337 10.8333C18.3337 15.4357 14.6027 19.1667 10.0003 19.1667C5.39795 19.1667 1.66699 15.4357 1.66699 10.8333C1.66699 6.23096 5.39795 2.5 10.0003 2.5C14.6027 2.5 18.3337 6.23096 18.3337 10.8333Z\" stroke=\"#535862\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"notice-block__content\"><div class=\"notice-block__text\">Int\u00e9ress\u00e9 par cette alternative d&rsquo;entreprise \u00e0 Zendesk Talk ? Alors consultez notre <a href=\"https:\/\/www.cloudtalk.io\/fr\/avis-systeme-telephonique\/talkdesk\/\">avis d\u00e9taill\u00e9 sur Talkdesk<\/a>.<\/div><\/div><\/div><\/div>\n\n<h3 class=\"wp-block-heading\" id=\"10\">10. Freshdesk Contact Center : le meilleur pour un mouvement lat\u00e9ral direct au sein de Freshworks<\/h3>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><div class=\"embed-block__inner-container\"><iframe src=\"https:\/\/www.youtube.com\/embed\/04qaXZNWdjU\" title=\"Embedded video\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/div><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis vid\u00e9o sur Freshdesk<\/div><a href=\"https:\/\/www.youtube.com\/watch?v=04qaXZNWdjU?target=blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Regarder sur YouTube <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Qu&rsquo;est-ce que Freshdesk Contact Center ?<\/h4>\n\n<p><a href=\"https:\/\/www.cloudtalk.io\/fr\/avis-systeme-telephonique\/freshdesk\/\">Freshdesk Contact Center<\/a> (anciennement Freshcaller) est une <a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/centre-d-appels-omnicanal\/\">plateforme vocale omnicanale<\/a> con\u00e7ue pour fonctionner avec l&rsquo;\u00e9cosyst\u00e8me de service d&rsquo;assistance Freshworks. Le logiciel cible les centres d&rsquo;assistance entrants de taille moyenne qui souhaitent passer de l&rsquo;\u00e9cosyst\u00e8me Zendesk \u00e0 une interface lat\u00e9rale similaire. Freshdesk r\u00e9pond aux besoins des petites et moyennes entreprises recherchant une configuration centralis\u00e9e de billetterie et d&rsquo;appels.<\/p>\n\n<h4 class=\"wp-block-heading\">Pourquoi Freshdesk Contact Center est une alternative solide \u00e0 Zendesk Talk ?<\/h4>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Alignement natif avec le service d&rsquo;assistance :<\/strong> Zendesk Talk p\u00e9nalise les \u00e9quipes avec une disposition d\u00e9connect\u00e9e qui divise l&rsquo;historique client entre des syst\u00e8mes distincts. Freshdesk int\u00e8gre vos enregistrements vocaux, les identifiants d&rsquo;appel et les chronologies de texte dans une interface de billetterie correspondante.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Options de plan de base abordables :<\/strong> Il offre un point d&rsquo;entr\u00e9e abordable pour les petites \u00e9quipes cherchant \u00e0 \u00e9tablir des files d&rsquo;attente de routage t\u00e9l\u00e9phonique de base sans engagements logiciels d&rsquo;entreprise importants.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Dispositions de tableau de bord d&rsquo;agent simples :<\/strong> L&rsquo;interface utilisateur remplace la terminologie complexe des t\u00e9l\u00e9communications par un langage commercial clair, ce qui facilite la mise \u00e0 jour des profils clients par les agents apr\u00e8s un appel.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Quels sont les avantages et les inconv\u00e9nients de Freshdesk Contact Center ?<\/h4>\n\n<div class=\"wp-block-cloudtalk-table table-style-pros_cons\"><div class=\"table-block\"><div class=\"table-block__table-container\"><table class=\"table-block__table\"><thead><tr><th>Avantages<\/th><th>Inconv\u00e9nients<\/th><\/tr><\/thead><tbody><tr><td><strong>Correspondance native avec le service d&rsquo;assistance :<\/strong> Les appels se connectent nativement \u00e0 Freshdesk pour unifier les donn\u00e9es clients.<\/td><td><strong>Mutualisation des minutes \u00e0 l&rsquo;\u00e9chelle du compte :<\/strong> Les plafonds de minutes mutualis\u00e9s d\u00e9clenchent facilement des frais de d\u00e9passement.<\/td><\/tr><tr><td><strong>Applications mobiles \u00e9pur\u00e9es :<\/strong> Des applications smartphone stables aident les t\u00e9l\u00e9travailleurs \u00e0 g\u00e9rer les files d&rsquo;attente en d\u00e9placement.<\/td><td><strong>Syst\u00e8mes de contacts divis\u00e9s :<\/strong> Les enregistrements ne se synchronisent pas nativement entre l&rsquo;application et le service d&rsquo;assistance.<\/td><\/tr><tr><td><strong>Fonctionnalit\u00e9s de base accessibles :<\/strong> Les petits bureaux peuvent facilement configurer des menus t\u00e9l\u00e9phoniques et des enregistrements de base.<\/td><td><strong>Aides IA soumises \u00e0 un acc\u00e8s restreint :<\/strong> Les r\u00e9sum\u00e9s automatiques conversationnels n\u00e9cessitent un abonnement mensuel s\u00e9par\u00e9.<\/td><\/tr><\/tbody><\/table><\/div><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Quels sont les forfaits et les tarifs de Freshdesk Contact Center ?<\/h4>\n\n<p>Les <a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/tarification-freshcaller\/\">tarifs de Freshdesk Contact Center<\/a> commencent \u00e0 <strong>\u20ac17\/utilisateur\/mois<\/strong> (factur\u00e9 annuellement), avec les niveaux de forfait suivants :<\/p>\n\n\n<ul class=\"wp-block-list\"><li><strong>Growth<\/strong> &#8211; \u20ac17\/utilisateur\/mois (Comprend 2 000 minutes)<\/li>\n\n<li><strong>Pro<\/strong> &#8211; \u20ac52\/utilisateur\/mois (Comprend 3 000 minutes)<\/li>\n\n<li><strong>Enterprise<\/strong> &#8211; \u20ac84\/utilisateur\/mois (Comprend 5 000 minutes)<\/li><\/ul>\n\n\n<div class=\"wp-block-cloudtalk-note wp-block-cloudtalk-note\" aria-label=\"Note content\" role=\"note\"><div class=\"note-block\"><h3 class=\"note-block__title\" id=\"note-title-default\">Conseil de pro pour les \u00e9quipes en croissance :<\/h3><div class=\"note-block__description\" aria-labelledby=\"note-title-default\"><p>Portez une attention particuli\u00e8re aux allocations de minutes sur les diff\u00e9rents niveaux de Freshdesk. Les minutes d&rsquo;appel incluses sont mutualis\u00e9es sur l&rsquo;ensemble de votre compte plut\u00f4t que d&rsquo;\u00eatre attribu\u00e9es \u00e0 des repr\u00e9sentants individuels, ce qui signifie qu&rsquo;un service d&rsquo;assistance actif peut facilement \u00e9puiser l&rsquo;allocation en quelques jours et faire face \u00e0 des frais de d\u00e9passement inattendus.<\/p><\/div><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Ce que disent les clients de Freshdesk Contact Center ?<\/h4>\n\n<p>Les \u00e9quipes d&rsquo;assistance passant de Zendesk appr\u00e9cient la pr\u00e9sentation famili\u00e8re, mais notent que la synchronisation de la base de donn\u00e9es peut sembler lourde pendant les heures de pointe.<\/p>\n\n\n<ul class=\"wp-block-list\"><li><strong>Conception d&rsquo;espace de travail famili\u00e8re :<\/strong> Les repr\u00e9sentants se sentent \u00e0 l&rsquo;aise pour naviguer dans les onglets d&rsquo;appel car la conception du logiciel imite les outils de service d&rsquo;assistance standard.<\/li>\n\n<li><strong>Performances mobiles stables :<\/strong> Les repr\u00e9sentants sur le terrain notent que l&rsquo;application mobile g\u00e8re les transferts de file d&rsquo;attente de mani\u00e8re fiable lorsqu&rsquo;ils s&rsquo;\u00e9loignent des ordinateurs de bureau.<\/li>\n\n<li><strong>Travail de double saisie frustrant :<\/strong> Les utilisateurs d\u00e9clarent que la plateforme \u00e9choue occasionnellement \u00e0 partager les fiches de contact, obligeant les agents \u00e0 ressaisir manuellement les noms des clients.<\/li><\/ul>\n\n\n<h4 class=\"wp-block-heading\">Comment les utilisateurs de G2 \u00e9valuent-ils Freshdesk Contact Center ?<\/h4>\n\n<p>La <a href=\"https:\/\/www.g2.com\/products\/freshdesk\/reviews?target=blank&#038;rel=nofollow\" target=\"_blank\" rel=\"noopener\">note G2<\/a> actuelle de Freshdesk est de <strong>4,4\/5<\/strong>, sur plus de 3 700 avis d&rsquo;utilisateurs v\u00e9rifi\u00e9s.<\/p>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/freshdesk-g2-review.png\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis G2 sur Freshdesk<\/div><a href=\"https:\/\/www.g2.com\/products\/freshdesk\/reviews\/freshdesk-review-12832725?target=blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Lire l&#039;avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-notice\" role=\"region\" aria-label=\"Notice section\"><div class=\"notice-block\"><div class=\"notice-block__icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"21\" viewBox=\"0 0 20 21\" fill=\"none\" aria-hidden=\"true\"><path d=\"M10.0003 14.1667V10.8333M10.0003 7.5H10.0087M18.3337 10.8333C18.3337 15.4357 14.6027 19.1667 10.0003 19.1667C5.39795 19.1667 1.66699 15.4357 1.66699 10.8333C1.66699 6.23096 5.39795 2.5 10.0003 2.5C14.6027 2.5 18.3337 6.23096 18.3337 10.8333Z\" stroke=\"#535862\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"notice-block__content\"><div class=\"notice-block__text\">Explorez cette alternative omnicanale \u00e0 Zendesk Talk en d\u00e9tail dans notre <a href=\"https:\/\/www.cloudtalk.io\/fr\/avis-systeme-telephonique\/freshdesk\/\">avis sur Freshdesk<\/a>.<\/div><\/div><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">Ce que les utilisateurs disent vraiment des alternatives et concurrents de Zendesk Talk<\/h2>\n\n<p>Nous avons explor\u00e9 les principales communaut\u00e9s d&rsquo;\u00e9change entre pairs pour recueillir des commentaires honn\u00eates et bruts de la part de v\u00e9ritables propri\u00e9taires d&rsquo;entreprise et d&rsquo;administrateurs techniques. Si les gestionnaires appr\u00e9cient la fa\u00e7on dont l&rsquo;\u00e9cosyst\u00e8me principal de Zendesk organise les tickets textuels, les discussions publiques r\u00e9v\u00e8lent un consensus commun selon lequel le module vocal devient <strong>un goulot d&rsquo;\u00e9tranglement financier et op\u00e9rationnel majeur \u00e0 mesure que les volumes d&rsquo;appels augmentent<\/strong>.<\/p>\n\n<h3 class=\"wp-block-heading\">Ce que les utilisateurs de Reddit demandent et disent sur les alternatives \u00e0 Zendesk Talk<\/h3>\n\n<p>Sur des subreddits populaires comme <strong>r\/Zendesk<\/strong>, <strong>r\/VOIP<\/strong> et <strong>r\/smallbusiness<\/strong>, les administrateurs syst\u00e8me et les superviseurs du service client discutent ouvertement des frictions op\u00e9rationnelles quotidiennes qu&rsquo;ils rencontrent avec leurs configurations t\u00e9l\u00e9phoniques. Les discussions r\u00e9f\u00e9renc\u00e9es ci-dessous se concentrent sur les capacit\u00e9s de routage d&rsquo;appels natives manquantes de Zendesk Talk, l&rsquo;instabilit\u00e9 du syst\u00e8me mobile et les co\u00fbts suppl\u00e9mentaires de transfert d&rsquo;appels.<\/p>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Le casse-t\u00eate du routage et de la pr\u00e9sentation :<\/strong> Sur r\/VOIP, les utilisateurs soulignent que tenter de transf\u00e9rer des num\u00e9ros professionnels distincts depuis des applications externes comme <strong>Aircall<\/strong> vers Zendesk Talk cr\u00e9e une confusion massive pour les \u00e9quipes externalis\u00e9es. \u00c9tant donn\u00e9 que l&rsquo;interface ne parvient pas \u00e0 montrer quel num\u00e9ro de marque sp\u00e9cifique le client essaie de joindre, les commentateurs expliquent qu&rsquo;il faut un fournisseur avec une file d&rsquo;attente d&rsquo;appels native et multi-locataire pour garder les lignes entrantes organis\u00e9es.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Correspondance de comp\u00e9tences manquante pr\u00eate \u00e0 l&#8217;emploi :<\/strong> Une plainte fr\u00e9quente sur r\/Zendesk souligne que la plateforme manque de la capacit\u00e9 \u00e0 faire correspondre les besoins des clients aux comp\u00e9tences sp\u00e9cifiques des agents d\u00e8s qu&rsquo;un appel entre dans la file d&rsquo;attente. Les utilisateurs techniques expliquent que la mise en place de cela n\u00e9cessite la construction de groupes de routage complexes, ce qui pousse la communaut\u00e9 \u00e0 sugg\u00e9rer de passer \u00e0 des moteurs vocaux d\u00e9di\u00e9s con\u00e7us pour le routage d&rsquo;appels avanc\u00e9.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>La solution de contournement co\u00fbteuse de transfert mobile :<\/strong> Les repr\u00e9sentants de support \u00e0 distance demandent fr\u00e9quemment comment recevoir des appels sur leurs smartphones car la plateforme manque d&rsquo;une application mobile fiable. Comme discut\u00e9 sur r\/Zendesk, la recommandation officielle est d&rsquo;activer le transfert d&rsquo;appel standard, mais les agents avertissent rapidement que cette solution de contournement d\u00e9clenche des frais d&rsquo;op\u00e9rateur co\u00fbteux par minute qui d\u00e9truisent votre budget au fil du temps.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/zendesk-talk-alternatives-reddit-discussion-1.jpg\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Discussion Reddit : int\u00e9gration Zendesk\/Aircall -&gt; r\/VOIP<\/div><a href=\"https:\/\/www.reddit.com\/r\/VOIP\/comments\/1bqsg4b\/aircallzendesk_talk\/?target=blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Lire la discussion <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/zendesk-talk-alternatives-reddit-discussion-2.jpg\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Discussion Reddit : routage omnicanal Zendesk Talk -&gt; r\/Zendesk<\/div><a href=\"https:\/\/www.reddit.com\/r\/Zendesk\/comments\/1icy9ou\/zendesk_talk_omnichannel_routing_preanswer_skill\/?target=blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Lire la discussion <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/zendesk-talk-alternatives-reddit-discussion-3.jpg\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Discussion Reddit : appels Zendesk Talk sur t\u00e9l\u00e9phone -&gt; r\/Zendesk<\/div><a href=\"https:\/\/www.reddit.com\/r\/Zendesk\/comments\/15t77ye\/can_i_get_my_zendesk_talk_calls_on_my_phone\/?target=blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Lire la discussion <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<h3 class=\"wp-block-heading\">Ce que les utilisateurs de Quora demandent sur les alternatives \u00e0 Zendesk Talk<\/h3>\n\n<p>Sur Quora, les conversations centr\u00e9es sur les logiciels d&rsquo;exp\u00e9rience client mettent fortement l&rsquo;accent sur l&rsquo;efficacit\u00e9 budg\u00e9taire, l&rsquo;automatisation des flux de travail et la mani\u00e8re de maximiser votre retour sur investissement. Les acheteurs de technologies demandent fr\u00e9quemment <strong>comment \u00e9liminer les t\u00e2ches administratives manuelles fastidieuses sans d\u00e9penser des milliers d&rsquo;euros en mises \u00e0 niveau d&rsquo;entreprise<\/strong>.<\/p>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Comprendre les co\u00fbts de la plateforme sous-jacente<\/strong> : Les experts du secteur sur Quora soulignent que, parce que le module vocal est construit directement sur le r\u00e9seau Twilio, sa valeur d\u00e9pend enti\u00e8rement de votre volume d&rsquo;assistance exact. Pour les \u00e9quipes dont les flux de travail quotidiens tournent autour du t\u00e9l\u00e9phone, les consultants expliquent que les mod\u00e8les de minutes \u00e0 la carte peuvent rapidement devenir un fardeau financier par rapport aux fournisseurs \u00e0 tarif forfaitaire.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>La demande de flux de travail d&rsquo;appels intelligents<\/strong> : Lorsque les chefs d&rsquo;entreprise demandent quels outils ils utilisent le plus pour rationaliser la communication client, les praticiens actifs mettent en avant des plateformes d\u00e9di\u00e9es comme <strong>CloudTalk<\/strong>. Les utilisateurs soulignent que disposer de <a href=\"https:\/\/www.cloudtalk.io\/fr\/balises-de-resume-d-appel-automatique\/\">r\u00e9sum\u00e9s d&rsquo;appels natifs<\/a>, de menus de routage intelligents et de la synchronisation CRM pr\u00eats \u00e0 l&#8217;emploi permet d&rsquo;\u00e9conomiser des heures de travail manuel chaque semaine.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>\u00c9liminer les silos de donn\u00e9es gr\u00e2ce \u00e0 une synchronisation approfondie<\/strong> : Dans les discussions sur la num\u00e9rotation automatique sortante, les repr\u00e9sentants commerciaux soulignent que votre syst\u00e8me t\u00e9l\u00e9phonique doit se connecter nativement \u00e0 votre base de donn\u00e9es principale. Les \u00e9valuateurs notent que l&rsquo;association d&rsquo;outils comme <strong>CloudTalk<\/strong>, <strong>Aircall<\/strong> ou <strong>JustCall<\/strong> avec votre <a href=\"https:\/\/www.cloudtalk.io\/blog\/best-crm-tools\/\">CRM pr\u00e9f\u00e9r\u00e9<\/a> garantit que les fiches clients, les notes et les liens d&rsquo;appels restent parfaitement synchronis\u00e9s dans l&rsquo;ensemble de votre entreprise.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/zendesk-talk-alternatives-quora-discussion.png\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Discussion Quora : Zendesk Talk en vaut-il le co\u00fbt ?<\/div><a href=\"https:\/\/www.quora.com\/Is-Zendesk-Talk-worth-the-cost?topAns=115023864?target=blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Lire la discussion <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/aircall-alternative-quora-review-1.png\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Discussion Quora : outils d&rsquo;IA<\/div><a href=\"https:\/\/www.quora.com\/Which-AI-tool-do-you-use-the-most-and-what-do-you-use-it-for?topAns=1477743897963504?target=blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Lire la discussion <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/justcall-alternative-quora-review-1.png\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Discussion Quora : VoIP avec composeur automatique et int\u00e9gration CRM<\/div><a href=\"https:\/\/www.quora.com\/Which-VoIP-providers-offer-auto-dialer-CRM-integration-for-businesses\/answer\/Gabriel-13094?target=blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Lire la discussion <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<h3 class=\"wp-block-heading\">Comment les \u00e9valuateurs v\u00e9rifi\u00e9s de G2 comparent Zendesk Talk \u00e0 ses alternatives<\/h3>\n\n<p>La comparaison directe sur G2 montre que les syst\u00e8mes de communication sp\u00e9cialis\u00e9s surpassent les services d&rsquo;assistance traditionnels sur tous les scores d&rsquo;utilisabilit\u00e9 cl\u00e9s. Dans la <strong>confrontation entre CloudTalk, Zendesk pour le service client, Freshcaller et Talkdesk<\/strong>, les \u00e9valuations mettent en \u00e9vidence une tendance claire :<\/p>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Victoire en mati\u00e8re de facilit\u00e9 d&rsquo;utilisation et de configuration<\/strong> : CloudTalk domine la matrice d&rsquo;utilisabilit\u00e9 avec 9,1\/5 pour la facilit\u00e9 d&rsquo;utilisation et 8,9\/5 pour la facilit\u00e9 de configuration. Cela d\u00e9passe les scores de Zendesk de 8,6\/5 et 8,0\/5, prouvant que les responsables du support pr\u00e9f\u00e8rent les syst\u00e8mes qui se lancent rapidement sans retards de d\u00e9veloppement complexes.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Administration quotidienne simplifi\u00e9e<\/strong> : G\u00e9rer votre infrastructure t\u00e9l\u00e9phonique ne devrait pas n\u00e9cessiter un dipl\u00f4me d&rsquo;ing\u00e9nieur. CloudTalk obtient un score de 8,9\/5 pour la facilit\u00e9 d&rsquo;administration, d\u00e9passant la note de 8,2\/5 de Zendesk et montrant que les \u00e9quipes en croissance \u00e9conomisent des heures de travail de configuration backend lors de la mise \u00e0 jour de leurs arbres de routage d&rsquo;appels.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Meilleure orientation produit \u00e0 long terme<\/strong> : Interrog\u00e9s sur la capacit\u00e9 du fournisseur \u00e0 servir de partenaire commercial fiable, les acheteurs ont attribu\u00e9 \u00e0 CloudTalk un score de 8,9\/5 et ont plac\u00e9 son score d&rsquo;orientation produit \u00e0 8,8\/5. Cela surpasse les options de service d&rsquo;assistance plus anciennes, indiquant que les bureaux modernes pr\u00e9f\u00e8rent les partenaires t\u00e9l\u00e9coms agiles qui d\u00e9ploient des outils d&rsquo;IA innovants sans augmentations de prix massives.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/g2-comparison-zendesk-talk-vs-cloudtalk-vs-freshcaller-vs-talkdesk.png\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Comparaison G2 : Zendesk Talk vs CloudTalk vs Freshcaller vs Talkdesk<\/div><a href=\"https:\/\/www.g2.com\/compare\/cloudtalk-vs-zendesk-for-customer-service-vs-freshcaller-vs-talkdesk?source=search?source=search?target=blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Voir la comparaison compl\u00e8te <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-notice\" role=\"region\" aria-label=\"Notice section\"><div class=\"notice-block\"><div class=\"notice-block__icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"21\" viewBox=\"0 0 20 21\" fill=\"none\" aria-hidden=\"true\"><path d=\"M10.0003 14.1667V10.8333M10.0003 7.5H10.0087M18.3337 10.8333C18.3337 15.4357 14.6027 19.1667 10.0003 19.1667C5.39795 19.1667 1.66699 15.4357 1.66699 10.8333C1.66699 6.23096 5.39795 2.5 10.0003 2.5C14.6027 2.5 18.3337 6.23096 18.3337 10.8333Z\" stroke=\"#535862\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"notice-block__content\"><div class=\"notice-block__text\">Cette br\u00e8ve comparaison vous montre quelques raisons pour lesquelles CloudTalk a \u00e9t\u00e9 reconnu en 2026 comme une <a href=\"https:\/\/www.cloudtalk.io\/top-cloud-pbx-platform-for-ease-of-setup-and-performance\/\">plateforme de PBX cloud leader sur G2<\/a>.<\/div><\/div><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">CloudTalk vs. Zendesk Talk : comparaison finale directe<\/h2>\n\n<p>Choisir entre Zendesk Talk et CloudTalk revient \u00e0 d\u00e9cider si vous voulez une <strong>simple interface t\u00e9l\u00e9phonique ou un moteur de croissance automatis\u00e9<\/strong>. Zendesk Talk fonctionne comme un module compl\u00e9mentaire de base pour la prise d&rsquo;appels entrants dans votre flux de tickets, tandis que CloudTalk est un syst\u00e8me vocal d\u00e9di\u00e9 et haute performance, con\u00e7u pour maximiser la capacit\u00e9 quotidienne de votre \u00e9quipe et \u00e9liminer les co\u00fbts de transport variables.<\/p>\n\n<div class=\"wp-block-cloudtalk-table table-style-simple\"><div class=\"table-block\"><div class=\"table-block__header\"><h2 class=\"table-block__headline\">Zendesk Talk vs CloudTalk : comparaison directe<\/h2><div class=\"table-block__description\">D\u00e9couvrez notre comparaison c\u00f4te \u00e0 c\u00f4te de CloudTalk vs Zendesk Talk ou les aspects les plus importants pour les PME.<\/div><\/div><div class=\"table-block__table-container\"><table class=\"table-block__table\"><thead><tr><th>Cat\u00e9gorie<\/th><th>CloudTalk<\/th><th>Zendesk Talk<\/th><th>Vainqueur<\/th><\/tr><\/thead><tbody><tr><td>Prix de d\u00e9part (facturation annuelle)<\/td><td>\u20ac19\/utilisateur\/mois<\/td><td>\u20ac49\/utilisateur\/mois<\/td><td>CloudTalk<\/td><\/tr><tr><td>Utilisateurs minimum<\/td><td>1 utilisateur<\/td><td>1 utilisateur<\/td><td>\u00c9galit\u00e9<\/td><\/tr><tr><td>Co\u00fbt des appels entrants<\/td><td>Forfaits nationaux illimit\u00e9s<\/td><td>Frais d&rsquo;op\u00e9rateur \u00e0 la minute<\/td><td>CloudTalk<\/td><\/tr><tr><td>Co\u00fbt des appels sortants<\/td><td>Forfaits nationaux illimit\u00e9s<\/td><td>Frais d&rsquo;op\u00e9rateur \u00e0 la minute<\/td><td>CloudTalk<\/td><\/tr><tr><td>Composeurs automatiques natifs<\/td><td>Modes Aper\u00e7u, Intelligent, Power et Parall\u00e8le<\/td><td>Aucun (num\u00e9rotation manuelle par clic uniquement)<\/td><td>CloudTalk<\/td><\/tr><tr><td>Constructeur de flux d&rsquo;appels<\/td><td>\u00c9cran de flux de travail visuel par glisser-d\u00e9poser<\/td><td>Menus d\u00e9roulants textuels<\/td><td>CloudTalk<\/td><\/tr><tr><td>Co\u00fbt de l&rsquo;IA conversationnelle<\/td><td>Module compl\u00e9mentaire \u20ac9\/utilisateur\/mois<\/td><td>Frais Copilot de \u20ac50\/utilisateur\/mois<\/td><td>CloudTalk<\/td><\/tr><tr><td>Transcriptions d&rsquo;appels en direct<\/td><td>Inclus dans le module compl\u00e9mentaire IA de \u20ac9\/mois<\/td><td>Frais suppl\u00e9mentaires de \u20ac0,027 par minute<\/td><td>CloudTalk<\/td><\/tr><tr><td>Disponibilit\u00e9 des lignes mondiales<\/td><td>Plus de 160 pays<\/td><td>Plus de 70 pays<\/td><td>CloudTalk<\/td><\/tr><tr><td>Synergie de billetterie native<\/td><td>Widget de marketplace int\u00e9gr\u00e9<\/td><td>Onglet natif int\u00e9gr\u00e9<\/td><td>Zendesk Talk<\/td><\/tr><tr><td>SLA de fiabilit\u00e9 de disponibilit\u00e9<\/td><td>Garantie de 99,999 %<\/td><td>Pas de SLA vocal public<\/td><td>CloudTalk<\/td><\/tr><tr><td>Note G2<\/td><td>4.4\/5 (plus de 1 800 avis)<\/td><td>4,3\/5 (plus de 6 900 avis)<\/td><td>Zendesk Talk<\/td><\/tr><tr><td>Essai gratuit<\/td><td>14 jours<\/td><td>Aucun (n\u00e9cessite un essai complet de la Suite)<\/td><td>CloudTalk<\/td><\/tr><\/tbody><\/table><\/div><\/div><div class=\"table-block__footer\"><figcaption class=\"table-block__caption\">Zendesk Talk vs CloudTalk : tableau comparatif direct<\/figcaption><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-note wp-block-cloudtalk-note\" aria-label=\"Note content\" role=\"note\"><div class=\"note-block\"><h3 class=\"note-block__title\" id=\"note-title-default\">Comprendre l&#039;avantage du routage simultan\u00e9 :<\/h3><div class=\"note-block__description\" aria-labelledby=\"note-title-default\"><p>Si vous g\u00e9rez un service client actif, la gestion des files d&rsquo;attente d&rsquo;appels d\u00e9termine votre succ\u00e8s quotidien. Avec CloudTalk, vos appels t\u00e9l\u00e9phoniques entrants sont achemin\u00e9s en utilisant une logique parall\u00e8le avanc\u00e9e, ce qui signifie que le syst\u00e8me peut faire sonner chaque agent disponible exactement au m\u00eame moment pour r\u00e9duire consid\u00e9rablement les temps d&rsquo;attente des clients.<\/p><p>Sur Zendesk Talk, les plans standard vous limitent \u00e0 des r\u00e8gles de routage lin\u00e9aires qui forcent les appels entrants \u00e0 passer par votre personnel un par un. Cette limitation signifie que les appelants restent en attente beaucoup plus longtemps pendant que le syst\u00e8me parcourt les postes occup\u00e9s ou absents. Le passage \u00e0 CloudTalk r\u00e9sout compl\u00e8tement ce goulot d&rsquo;\u00e9tranglement, vous permettant d&rsquo;augmenter la capacit\u00e9 de votre \u00e9quipe sans perdre de clients.<\/p><\/div><a href=\"https:\/\/www.cloudtalk.io\/call-routing\/\" class=\"btn btn-tertiary-gray btn-small\" aria-label=\"Read more about: D\u00e9couvrez le routage d&#039;appels intelligent\">D\u00e9couvrez le routage d&#039;appels intelligent<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M4.16699 9.99984H15.8337M15.8337 9.99984L10.0003 4.1665M15.8337 9.99984L10.0003 15.8332\" stroke=\"#535862\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">Comment choisir la bonne alternative \u00e0 Zendesk Talk pour votre \u00e9quipe ?<\/h2>\n\n<p>Lorsque vous choisissez le bon <a href=\"https:\/\/www.cloudtalk.io\/virtual-phone-system\/\">syst\u00e8me t\u00e9l\u00e9phonique virtuel<\/a>, <strong>r\u00e9fl\u00e9chissez sp\u00e9cifiquement aux obstacles quotidiens qui freinent votre \u00e9quipe<\/strong>. Passez en revue ces sc\u00e9narios commerciaux courants ci-dessous pour faire correspondre votre flux de travail, votre budget et la taille exacte de votre \u00e9quipe \u00e0 l&rsquo;alternative parfaite \u00e0 Zendesk Talk.<\/p>\n\n<h3 class=\"wp-block-heading\">1. Quelle est la meilleure alternative \u00e0 Zendesk Talk pour une facturation pr\u00e9visible ?<\/h3>\n\n<p>Si vous souhaitez prot\u00e9ger votre budget de support des factures fluctuantes \u00e0 la minute, vous avez besoin d&rsquo;un syst\u00e8me offrant des structures d&rsquo;appels \u00e0 tarif forfaitaire.<\/p>\n\n<p><strong>CloudTalk<\/strong> est la meilleure alternative \u00e0 Zendesk Talk pour une <a href=\"https:\/\/www.cloudtalk.io\/fr\/tarification-de-logiciel-de-centre-dappels\/\">facturation pr\u00e9visible<\/a> car ses forfaits incluent des lignes entrantes illimit\u00e9es pour les utilisateurs nord-am\u00e9ricains. <strong>Nextiva<\/strong> est une autre alternative fiable si vous souhaitez des appels nationaux \u00e0 tarif forfaitaire combin\u00e9s \u00e0 des outils de bureau internes standard.<\/p>\n\n<h3 class=\"wp-block-heading\">2. Quelle alternative \u00e0 Zendesk Talk poss\u00e8de les meilleurs outils de vente automatis\u00e9s ?<\/h3>\n\n<p>Si votre objectif principal est de mener des campagnes de prospection sortantes \u00e0 grande vitesse, les outils de num\u00e9rotation manuelle par clic freineront vos repr\u00e9sentants.<\/p>\n\n<p><strong>CloudTalk<\/strong> est la meilleure alternative \u00e0 Zendesk Talk pour les ventes, car il offre \u00e0 vos repr\u00e9sentants des composeurs natifs <a href=\"https:\/\/www.cloudtalk.io\/?page_id=296734\">Power<\/a> et <a href=\"https:\/\/www.cloudtalk.io\/fr\/composeur-parallele\/\">Parall\u00e8le<\/a> qui parcourent automatiquement les listes de prospects tout en filtrant les lignes occup\u00e9es. <strong>JustCall<\/strong> est \u00e9galement un excellent choix pour les bureaux d&rsquo;appels sortants qui ont besoin de d\u00e9clencher des campagnes de marketing par SMS en parall\u00e8le de leurs actions vocales.<\/p>\n\n<h3 class=\"wp-block-heading\">3. Quel est le meilleur concurrent de Zendesk Talk pour l&rsquo;IA conversationnelle avanc\u00e9e ?<\/h3>\n\n<p>Si vous souhaitez \u00e9pargner \u00e0 votre personnel de support des heures de prise de notes manuelles apr\u00e8s chaque appel, vous avez besoin d&rsquo;une plateforme bas\u00e9e sur l&rsquo;intelligence vocale automatis\u00e9e.<\/p>\n\n<p><strong>CloudTalk<\/strong> est le meilleur concurrent de Zendesk Talk en mati\u00e8re d&rsquo;IA conversationnelle, offrant un module compl\u00e9mentaire <a href=\"https:\/\/www.cloudtalk.io\/fr\/conversation-intelligente-alimentee-par-lia\/\">Conversation Intelligence<\/a> accessible \u00e0 \u20ac9\/mois qui g\u00e8re les transcriptions multilingues, les r\u00e9sum\u00e9s d&rsquo;appels et les tendances de sentiment client en direct. Pour les grandes entreprises avec des budgets massifs, <strong>Dialpad<\/strong> est une autre excellente option pour le <a href=\"https:\/\/www.cloudtalk.io\/blog\/what-is-call-center-coaching-10-tips-for-better-results\/\">coaching d&rsquo;agents en direct<\/a> en temps r\u00e9el.<\/p>\n\n<h3 class=\"wp-block-heading\">4. Quelle est l&rsquo;alternative id\u00e9ale pour les petites \u00e9quipes ax\u00e9es sur le partage de messages texte ?<\/h3>\n\n<p>Si vous dirigez une startup l\u00e9g\u00e8re avec moins de dix employ\u00e9s et que vous pr\u00e9f\u00e9rez la communication textuelle aux menus d&rsquo;appels interactifs complexes, un logiciel de contact d&rsquo;entreprise est surdimensionn\u00e9 pour votre bureau.<\/p>\n\n<p><strong>Quo<\/strong> (OpenPhone) est l&rsquo;option la plus intelligente pour les petites \u00e9quipes, car il transforme vos lignes professionnelles en une bo\u00eete de r\u00e9ception d&rsquo;\u00e9quipe collaborative. Plusieurs repr\u00e9sentants peuvent visualiser, \u00e9tiqueter et r\u00e9pondre aux messages clients entrants depuis une interface smartphone partag\u00e9e.<\/p>\n\n<h3 class=\"wp-block-heading\">5. Quelle alternative est la meilleure pour les bureaux d&rsquo;entreprise n\u00e9cessitant du mat\u00e9riel physique ?<\/h3>\n\n<p>Si votre service client se trouve dans un magasin physique, une clinique m\u00e9dicale ou un bureau local traditionnel, les applications de softphone uniquement sur ordinateur ne fonctionneront pas.<\/p>\n\n<p><strong>Nextiva<\/strong> est l&rsquo;alternative d\u00e9finitive de notre liste pour les bureaux hybrides qui n\u00e9cessitent une compatibilit\u00e9 \u00e9tendue avec les t\u00e9l\u00e9phones de bureau physiques et le d\u00e9ploiement de mat\u00e9riel d&rsquo;entreprise. Il offre des fonctionnalit\u00e9s de communication d&rsquo;entreprise robustes et une architecture de disponibilit\u00e9 r\u00e9seau d&rsquo;\u00e9lite \u00e0 99,999 %, garantissant que vos lignes de bureau sur site et vos configurations t\u00e9l\u00e9phoniques traditionnelles restent parfaitement stables.<\/p>\n\n<h3 class=\"wp-block-heading\">6. Globalement, quelle est la meilleure alternative \u00e0 Zendesk Talk pour les \u00e9quipes en croissance ?<\/h3>\n\n<p>Si vous dirigez une entreprise en croissance rapide qui a besoin d&rsquo;\u00e9chapper aux frais impr\u00e9visibles \u00e0 la minute sans perdre votre flux de travail de tickets d&rsquo;assistance, <strong>CloudTalk est la meilleure alternative \u00e0 Zendesk Talk pour les <\/strong><a href=\"https:\/\/www.cloudtalk.io\/blog\/phone-system-for-small-business\/\"><strong>\u00e9quipes en croissance<\/strong><\/a>.<\/p>\n\n<p>CloudTalk offre \u00e0 votre service d&rsquo;assistance en expansion le parfait <strong>\u00e9quilibre entre des forfaits d&rsquo;appels nationaux \u00e0 tarif fixe, des composeurs parall\u00e8les automatis\u00e9s et une synchronisation sans effort avec votre base de donn\u00e9es centrale<\/strong>. Vous b\u00e9n\u00e9ficiez de toutes les fonctionnalit\u00e9s avanc\u00e9es de routage et d&rsquo;automatisation dont vous avez besoin pour rester organis\u00e9 \u00e0 mesure que vous \u00e9voluez, sans le co\u00fbt \u00e9lev\u00e9 des logiciels d&rsquo;entreprise surdimensionn\u00e9s ou les frais d&rsquo;op\u00e9rateur suppl\u00e9mentaires.<\/p>\n\n<div class=\"wp-block-cloudtalk-note wp-block-cloudtalk-note\" aria-label=\"Note content\" role=\"note\"><div class=\"note-block\"><h3 class=\"note-block__title\" id=\"note-title-default\">Comment CloudTalk x HubSpot a fait \u00e9conomiser plus de 40 heures\/semaine \u00e0 Revolut :<\/h3><div class=\"note-block__description\" aria-labelledby=\"note-title-default\"><p>Lorsque la fintech mondiale <a href=\"https:\/\/www.cloudtalk.io\/fr\/customer-stories\/revolut\/\">Revolut<\/a> a \u00e9tendu son \u00e9quipe de vente sortante, son pr\u00e9c\u00e9dent <a href=\"https:\/\/www.cloudtalk.io\/fr\/telephonie-voip\/\">fournisseur VoIP<\/a> manquait de la supervision d&rsquo;agents et de la synchronisation CRM approfondie dont elle avait besoin pour se d\u00e9velopper. C&rsquo;est pr\u00e9cis\u00e9ment l\u00e0 que les syst\u00e8mes avec une empreinte mondiale limit\u00e9e ou un routage rigide \u00e9chouent, et <strong>pourquoi les \u00e9quipes en croissance choisissent souvent CloudTalk plut\u00f4t que des syst\u00e8mes d\u00e9connect\u00e9s comme Zendesk Talk<\/strong>.<\/p><\/div><a href=\"https:\/\/www.cloudtalk.io\/fr\/customer-stories\/revolut\/\" class=\"btn btn-tertiary-gray btn-small\" aria-label=\"Read more about: Lire l&#039;\u00e9tude de cas\">Lire l&#039;\u00e9tude de cas<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M4.16699 9.99984H15.8337M15.8337 9.99984L10.0003 4.1665M15.8337 9.99984L10.0003 15.8332\" stroke=\"#535862\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">Pr\u00eat \u00e0 passer de Zendesk Talk ?<\/h2>\n\n<p>S\u00e9parer vos lignes vocales de votre service d&rsquo;assistance principal est le moyen le plus simple de r\u00e9duire les co\u00fbts logiciels et de reprendre le contr\u00f4le de vos op\u00e9rations quotidiennes. Lorsque vous <a href=\"https:\/\/www.cloudtalk.io\/fr\/portage-de-numeros\/\">migrez vos num\u00e9ros de Zendesk Talk vers CloudTalk<\/a>, vous b\u00e9n\u00e9ficiez d&rsquo;avantages imm\u00e9diats d\u00e8s votre tout premier appel :<\/p>\n\n\n<ul class=\"wp-block-list\"><li><strong>Factures mensuelles pr\u00e9visibles :<\/strong> Arr\u00eatez de payer \u00e0 Zendesk des marges doubles de l&rsquo;op\u00e9rateur et des frais surprises pour de simples messages vocaux. CloudTalk vous offre des niveaux tarifaires clairs et forfaitaires avec des appels entrants nationaux illimit\u00e9s.<\/li>\n\n<li><strong>Taux de r\u00e9ponse client plus \u00e9lev\u00e9s :<\/strong> Supprimez d\u00e9finitivement le probl\u00e8me frustrant de rappel de Zendesk. CloudTalk garantit que le num\u00e9ro v\u00e9rifi\u00e9 de votre marque s&rsquo;affiche parfaitement sur chaque appel sortant, afin que les clients d\u00e9crochent r\u00e9ellement le t\u00e9l\u00e9phone.<\/li>\n\n<li><strong>IA moderne et abordable :<\/strong> D\u00e9verrouillez les r\u00e9sum\u00e9s d&rsquo;appels automatis\u00e9s et le suivi des sentiments en direct avec un simple module compl\u00e9mentaire mensuel. Vous pouvez \u00e9galement d\u00e9ployer des assistants virtuels multilingues dans des forfaits pr\u00e9visibles au lieu de payer des primes d&rsquo;entreprise massives.<\/li>\n\n<li><strong>Stabilit\u00e9 r\u00e9seau in\u00e9branlable :<\/strong> Maintenez votre \u00e9quipe de support en ligne gr\u00e2ce \u00e0 un r\u00e9seau multicontracteur propri\u00e9taire. CloudTalk offre un son d&rsquo;une clart\u00e9 cristalline et une disponibilit\u00e9 garantie de 99,999 %.<\/li>\n\n<li><strong>Int\u00e9grations logicielles impeccables :<\/strong> Arr\u00eatez de forcer vos agents \u00e0 effectuer des saisies de donn\u00e9es manuelles fastidieuses. CloudTalk synchronise instantan\u00e9ment vos journaux d&rsquo;appels et vos enregistrements avec vos outils CRM pr\u00e9f\u00e9r\u00e9s comme HubSpot, Salesforce, et m\u00eame votre <a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-dun-centre-dappels-pour-zendesk\/\">tableau de bord de tickets Zendesk<\/a> existant.<\/li><\/ul>\n\n\n<div class=\"wp-block-cloudtalk-cta wp-block-cloudtalk-cta--blue wp-block-cloudtalk-cta\"><div class=\"cta-block\"><div class=\"cta-block__content\"><h2 class=\"cta-block__headline\">R\u00e9duisez vos d\u00e9penses t\u00e9l\u00e9coms, pas la qualit\u00e9 de votre support<\/h2><div class=\"cta-block__description\">Zendesk Talk traite vos canaux vocaux comme une r\u00e9flexion co\u00fbteuse. CloudTalk agit comme un moteur de communication d\u00e9di\u00e9 qui stabilise votre budget et automatise votre journalisation quotidienne des donn\u00e9es. Arr\u00eatez de payer trop cher pour des lignes t\u00e9l\u00e9phoniques de base et r\u00e9cup\u00e9rez le temps de votre \u00e9quipe d\u00e8s aujourd&rsquo;hui.<\/div><div class=\"cta-block__button\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" class=\"btn btn-secondary\">R\u00e9server une d\u00e9mo <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-faq wp-block-cloudtalk-faq--blue wp-block-cloudtalk-faq-v2\" data-display-mode=\"section\"><div class=\"faq-block\"><div class=\"faq-block__header\"><h2 class=\"faq-block__title\">Foire aux questions<br>sur les alternatives \u00e0 Zendesk Talk<\/h2><p class=\"faq-block__description\">Trouvez des r\u00e9ponses rapides aux questions les plus fr\u00e9quentes des entreprises concernant Zendesk Talk et ses concurrents.<\/p><\/div><div class=\"faq-block__items\"><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-121\"><h3 class=\"faq-item__question-text\">Qu&rsquo;est-ce que Zendesk Talk ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-121\"><div class=\"faq-item__answer\"><p><a href=\"https:\/\/www.cloudtalk.io\/zendesk-call-center-integration\/\">Zendesk Talk<\/a> est une extension de t\u00e9l\u00e9phonie cloud en marque blanche qui fonctionne au sein du panneau central du service d&rsquo;assistance. La plateforme fournit des canaux d&rsquo;appel essentiels aux \u00e9quipes d\u00e9j\u00e0 pr\u00e9sentes, mais les centres de support en pleine croissance d\u00e9passent souvent ses frais d&rsquo;op\u00e9rateur variables pay\u00e9s \u00e0 la minute.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-122\"><h3 class=\"faq-item__question-text\">Que fait Zendesk Talk ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-122\"><div class=\"faq-item__answer\"><p>Zendesk Talk convertit les appels entrants en tickets d&rsquo;assistance afin que les agents puissent r\u00e9pondre aux appels t\u00e9l\u00e9phoniques des clients depuis leurs ordinateurs. Il enregistre les appels, consigne les informations contextuelles des clients et associe les interactions vocales \u00e0 vos historiques de support textuels existants.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-123\"><h3 class=\"faq-item__question-text\">Zendesk est-il un CRM ou un ERP ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-123\"><div class=\"faq-item__answer\"><p>Zendesk est une suite logicielle de gestion de la relation client (CRM) ax\u00e9e sur la gestion des tickets de service client, le chat textuel et le suivi de l&rsquo;assistance. Elle g\u00e8re les relations clients et les enregistrements de communication, ce qui signifie qu&rsquo;elle ne fonctionne pas comme un syst\u00e8me de planification des ressources d&rsquo;entreprise (ERP) pour la gestion des entrep\u00f4ts ou de la cha\u00eene d&rsquo;approvisionnement en arri\u00e8re-plan.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-124\"><h3 class=\"faq-item__question-text\">Combien co\u00fbte Zendesk Talk ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-124\"><div class=\"faq-item__answer\"><p><a href=\"https:\/\/www.cloudtalk.io\/blog\/zendesk-talk-pricing\/\">La tarification de Zendesk Talk<\/a> n\u00e9cessite un abonnement de base \u00e0 la Zendesk Support Suite, qui s&rsquo;\u00e9tend <strong>de \u20ac49 \u00e0 \u20ac169 par agent par mois<\/strong>. En plus de ces frais de licence logicielle de base, vous devez payer des frais d&rsquo;op\u00e9rateur mesur\u00e9s distincts, en moyenne de <strong>\u20ac0.012 par minute entrante<\/strong> et de <strong>\u20ac0.022 par appel sortant<\/strong>.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-125\"><h3 class=\"faq-item__question-text\">Comment configurer Zendesk Talk ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-125\"><div class=\"faq-item__answer\"><p>Vous pouvez configurer Zendesk Talk en vous connectant \u00e0 votre tableau de bord d&rsquo;administration, en cliquant sur l&rsquo;onglet des canaux et en achetant une ligne virtuelle directement depuis leur vitrine. De l\u00e0, vous devez attribuer manuellement des lignes \u00e0 vos profils d&rsquo;agent et construire vos arborescences d&rsquo;accueil num\u00e9riques de base.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-126\"><h3 class=\"faq-item__question-text\">Puis-je continuer \u00e0 utiliser Zendesk Support si je quitte Zendesk Talk ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-126\"><div class=\"faq-item__answer\"><p>Oui, vous pouvez absolument continuer \u00e0 utiliser Zendesk Support pour la gestion des tickets par e-mail tout en rempla\u00e7ant le composant vocal. Les meilleures alternatives \u00e0 Zendesk Talk, comme CloudTalk, proposent des <a href=\"https:\/\/www.cloudtalk.io\/fr\/integrations\/\">applications natives du march\u00e9<\/a> qui int\u00e8grent un composeur t\u00e9l\u00e9phonique intelligent directement dans votre \u00e9cran de ticket actuel via des liens API.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-127\"><h3 class=\"faq-item__question-text\">Comment transf\u00e9rer mes num\u00e9ros de t\u00e9l\u00e9phone de Zendesk Talk ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-127\"><div class=\"faq-item__answer\"><p>Vous pouvez <a href=\"https:\/\/www.cloudtalk.io\/fr\/portage-de-numeros\/\">transf\u00e9rer vos num\u00e9ros de t\u00e9l\u00e9phone<\/a> de Zendesk Talk en soumettant une lettre d&rsquo;autorisation standard \u00e0 votre nouveau fournisseur de communication. Si vous migrez vos lignes virtuelles vers une plateforme d\u00e9di\u00e9e comme CloudTalk, leurs sp\u00e9cialistes de l&rsquo;int\u00e9gration g\u00e9reront gratuitement le processus de transfert d&rsquo;op\u00e9rateur pour vous.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-128\"><h3 class=\"faq-item__question-text\">Existe-t-il des alternatives gratuites \u00e0 Zendesk Talk ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-128\"><div class=\"faq-item__answer\"><p>Non, il n&rsquo;existe pas d&rsquo;alternatives v\u00e9ritablement gratuites \u00e0 Zendesk Talk con\u00e7ues pour une utilisation professionnelle en centre d&rsquo;appels. Bien que les applications pair-\u00e0-pair gratuites comme WhatsApp fonctionnent bien pour les discussions familiales informelles, les services clients l\u00e9gitimes n\u00e9cessitent des <a href=\"https:\/\/www.cloudtalk.io\/blog\/list-of-voip-providers\/\">plateformes VoIP payantes<\/a> pour s\u00e9curiser des num\u00e9ros locaux stables, des menus de routage d&rsquo;appels visuels et un support technique humain en direct.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-129\"><h3 class=\"faq-item__question-text\">Zendesk Talk propose-t-il une strat\u00e9gie de routage \u00e0 sonnerie simultan\u00e9e ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-129\"><div class=\"faq-item__answer\"><p>Non, Zendesk Talk ne propose pas de strat\u00e9gie de routage native de type \u00ab sonnerie g\u00e9n\u00e9rale \u00bb ou \u00ab sonnerie simultan\u00e9e \u00bb dans les plans standard. Les appels t\u00e9l\u00e9phoniques entrants des clients sont contraints de circuler lin\u00e9airement \u00e0 travers votre liste d&rsquo;agents un par un, ce qui oblige les clients \u00e0 attendre beaucoup plus longtemps pendant les heures de pointe du matin.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-130\"><h3 class=\"faq-item__question-text\">OpenPhone est-il meilleur que Zendesk Talk ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-130\"><div class=\"faq-item__answer\"><p><a href=\"https:\/\/www.cloudtalk.io\/?page_id=59359\">OpenPhone<\/a> (Quo) est meilleur que Zendesk Talk si vous dirigez une petite startup ou une agence locale qui d\u00e9pend des messages textuels. Il permet \u00e0 plusieurs coll\u00e8gues de visualiser et de r\u00e9pondre aux messages clients depuis une seule bo\u00eete de r\u00e9ception mobile partag\u00e9e, mais il lui manque les outils de routage de centre de contact complexes requis par les services de support complexes.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-131\"><h3 class=\"faq-item__question-text\">Quelle est la meilleure alternative \u00e0 Zendesk Talk pour une expansion internationale ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-131\"><div class=\"faq-item__answer\"><p>CloudTalk est la meilleure alternative \u00e0 Zendesk Talk pour l&rsquo;expansion commerciale internationale, offrant des lignes virtuelles et des num\u00e9ros verts dans plus de <a href=\"https:\/\/www.cloudtalk.io\/fr\/pays-couverts\/\">160 pays<\/a>. Zendesk Talk limite sa port\u00e9e mondiale \u00e0 environ 70 pays, ce qui rend plus difficile l&rsquo;\u00e9tablissement d&rsquo;une pr\u00e9sence locale de confiance sur les nouveaux march\u00e9s mondiaux.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-132\"><h3 class=\"faq-item__question-text\">Pourquoi les clients ignorent-ils les rappels effectu\u00e9s via Zendesk Talk ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-132\"><div class=\"faq-item__answer\"><p>Les clients ignorent souvent les <a href=\"https:\/\/www.cloudtalk.io\/fr\/logiciel-de-centre-dappels-avec-fonction-de-rappel-avancee\/\">rappels<\/a> de Zendesk Talk en raison d&rsquo;un bogue de routage technique qui fait que le syst\u00e8me affiche une ligne interne inconnue plut\u00f4t que votre num\u00e9ro professionnel public. Passer \u00e0 un fournisseur d\u00e9di\u00e9 comme CloudTalk garantit que l&rsquo;<a href=\"https:\/\/www.cloudtalk.io\/fr\/identifiant-appelant-de-marque\/\">identit\u00e9 v\u00e9rifi\u00e9e de votre marque<\/a> s&rsquo;affiche correctement sur chaque appel sortant.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-133\"><h3 class=\"faq-item__question-text\">Combien co\u00fbte Zendesk Copilot pour les appels t\u00e9l\u00e9phoniques ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-133\"><div class=\"faq-item__answer\"><p>Le module compl\u00e9mentaire avanc\u00e9 Zendesk Copilot co\u00fbte <strong>\u20ac50 suppl\u00e9mentaires par agent par mois<\/strong>, et vous devez d\u00e9j\u00e0 \u00eatre abonn\u00e9 \u00e0 leurs niveaux professionnels ou entreprise premium. M\u00eame apr\u00e8s avoir pay\u00e9 ces frais premium, le syst\u00e8me vous facture toujours des tarifs mesur\u00e9s allant de \u20ac0.01 \u00e0 \u20ac0.027 par minute pour les <a href=\"https:\/\/www.cloudtalk.io\/fr\/outils-de-centre-dappels\/transcription-des-appels\/\">transcriptions d&rsquo;appels en direct<\/a>.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-134\"><h3 class=\"faq-item__question-text\">Quelle est la mani\u00e8re la plus rentable d&rsquo;obtenir le routage d&rsquo;appels et le chat sur une seule plateforme ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-134\"><div class=\"faq-item__answer\"><p>La mani\u00e8re la plus rentable d&rsquo;obtenir le <a href=\"https:\/\/www.cloudtalk.io\/call-routing\/\">routage d&rsquo;appels<\/a> et le chat sur une seule plateforme est de s\u00e9parer votre syst\u00e8me t\u00e9l\u00e9phonique de votre service d&rsquo;assistance principal. En conservant vos tickets de chat au sein de <a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-dun-centre-dappels-pour-zendesk\/\">Zendesk Support<\/a> tout en utilisant une plateforme d\u00e9di\u00e9e comme CloudTalk pour le routage d&rsquo;appels, vous \u00e9liminez les majorations co\u00fbteuses au paiement \u00e0 la minute tout en offrant \u00e0 vos agents un \u00e9cran unique et unifi\u00e9 pour travailler.<\/p><\/div><\/div><\/div><\/div><div class=\"faq-block__cta\"><div class=\"faq-block__cta-image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/Avatar-group-4.png\" alt=\"\" \/><\/div><div class=\"faq-block__cta-content\"><h3 class=\"faq-block__cta-title\">Pr\u00eat \u00e0 essayer la meilleure alternative \u00e0 Zendesk Talk pour les petites entreprises ?<\/h3><p class=\"faq-block__cta-description\">Rejoignez plus de 5,500 entreprises qui se d\u00e9veloppent avec CloudTalk. Pas de frais d&rsquo;installation. Pas de contrats. 14 jours d&rsquo;essai gratuit.<\/p><div class=\"faq-block__cta-button\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\" class=\"btn btn-secondary\">Commencer l&#039;essai gratuit<\/a><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Fatigu\u00e9 de voir votre budget de support dispara\u00eetre dans une facturation impr\u00e9visible \u00e0 la minute et de payer des majorations massives pour des lignes t\u00e9l\u00e9phoniques de base ? Nous avons class\u00e9 les 10 meilleures alternatives \u00e0 Zendesk Talk pour 2026 en fonction de la fiabilit\u00e9 de la plateforme, des options de forfait et de l&rsquo;intelligence artificielle native. Explorez la liste compl\u00e8te pour trouver l&rsquo;ajustement op\u00e9rationnel parfait pour votre \u00e9quipe, ou passez directement \u00e0 CloudTalk, l&rsquo;alternative la mieux not\u00e9e pour l&rsquo;expansion du support client et des \u00e9quipes de vente sortante.<\/p>\n","protected":false},"author":158,"featured_media":333834,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":true,"inline_featured_image":false,"footnotes":""},"categories":[916,195,272,912,247],"tags":[],"class_list":["post-334029","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-alternative","category-systeme-telephonique-professionnel","category-centre-dappels","category-ccaas","category-service-et-support"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/posts\/334029","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/users\/158"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/comments?post=334029"}],"version-history":[{"count":0,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/posts\/334029\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/media\/333834"}],"wp:attachment":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/media?parent=334029"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/categories?post=334029"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/tags?post=334029"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}},{"id":333871,"date":"2026-06-17T11:28:03","date_gmt":"2026-06-17T09:28:03","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/?p=333871"},"modified":"2026-06-17T11:28:23","modified_gmt":"2026-06-17T09:28:23","slug":"qu-est-ce-qu-un-composeur-predictif","status":"publish","type":"post","link":"https:\/\/www.cloudtalk.io\/fr\/blog\/qu-est-ce-qu-un-composeur-predictif\/","title":{"rendered":"Qu&rsquo;est-ce qu&rsquo;un composeur pr\u00e9dictif ? Tout ce que vous devez savoir [+D\u00e9mo]"},"content":{"rendered":"<h1 class=\"wp-block-heading has-black-color has-text-color\">Qu&rsquo;est-ce qu&rsquo;un composeur pr\u00e9dictif ? Fonctionnement, co\u00fbts et types<\/h1>\n\n\n<div class=\"wp-block-cloudtalk-summary\"><div class=\"summary-block summary-block--sm\"><h2 class=\"wp-block-heading\">Composeur pr\u00e9dictif : en bref<\/h2>\n\n<p><a href=\"https:\/\/www.cloudtalk.io\/fr\/numeroteur-intuitif-un-outil-qui-vous-aide-a-etre-en-contact-avec-vos-clients\/\">Un composeur pr\u00e9dictif<\/a> est un logiciel d&rsquo;appels sortants qui compose plusieurs num\u00e9ros simultan\u00e9ment et utilise un algorithme pour connecter chaque appel d\u00e9croch\u00e9 au prochain agent disponible.<\/p>\n\n<p>L&rsquo;objectif est simple : les repr\u00e9sentants passent leur temps \u00e0 parler aux gens au lieu d&rsquo;attendre les sonneries, les signaux d&rsquo;occupation et les messageries vocales. C&rsquo;est le type de composeur sortant le plus agressif, c&rsquo;est pourquoi il convient aux \u00e9quipes \u00e0 fort volume et s&rsquo;accompagne de r\u00e8gles de conformit\u00e9 sp\u00e9cifiques.<\/p>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--numbered wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--numbered\"><ol class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">01<\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Ce que c&rsquo;est<\/strong> \u2014 un logiciel d&rsquo;appels sortants automatis\u00e9 qui compose plusieurs num\u00e9ros par agent et pr\u00e9dit quand un agent sera libre, puis lui transf\u00e8re les r\u00e9ponses en direct                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">02<\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Comment \u00e7a marche<\/strong> \u2014 il compose volontairement plus de num\u00e9ros que n\u00e9cessaire, filtre les signaux d&rsquo;occupation, les messageries vocales et les non-r\u00e9ponses, et ne connecte aux agents que les interlocuteurs humains                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">03<\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Co\u00fbt typique<\/strong> \u2014 environ \u20ac50 \u00e0 \u20ac150 par utilisateur et par mois selon les fournisseurs (fourchette de march\u00e9) ; les forfaits CloudTalk commencent \u00e0 \u20ac25\/utilisateur\/mois                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">04<\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Les 6 types de composeurs<\/strong> \u2014 automatique, pr\u00e9dictif, power, progressif, pr\u00e9visualisation et parall\u00e8le, class\u00e9s approximativement du plus automatis\u00e9 au plus personnalis\u00e9                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">05<\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Id\u00e9al pour<\/strong> \u2014 le travail sortant \u00e0 fort volume : ventes, t\u00e9l\u00e9marketing, recouvrement de cr\u00e9ances et \u00e9tudes de march\u00e9                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">06<\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Conformit\u00e9<\/strong> \u2014 aux \u00c9tats-Unis, la FTC plafonne les appels abandonn\u00e9s \u00e0 3 % avec une r\u00e8gle de connexion de deux secondes ; apr\u00e8s <em>Facebook v. Duguid<\/em> (2021), les composeurs bas\u00e9s sur des listes ne sont g\u00e9n\u00e9ralement pas des \u00ab autodialers \u00bb TCPA, mais les r\u00e8gles de consentement et de \u00ab Ne pas appeler \u00bb s&rsquo;appliquent toujours                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ol><\/div><\/div><\/div><\/div>\n\n\n<div class=\"wp-block-cloudtalk-cta-proof\"><div class=\"cta-proof-block\"><div class=\"cta-proof-block__content\"><h2 class=\"cta-proof-block__headline\">D\u00e9couvrez la composition pr\u00e9dictive, power et parall\u00e8le sur une seule plateforme d&rsquo;appels sortants<\/h2><div class=\"cta-proof-block__button\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" class=\"btn btn-secondary\">R\u00e9server une d\u00e9mo <svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n            <path d=\"M4.16666 10H15.8333M15.8333 10L10.8333 5M15.8333 10L10.8333 15\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n        <\/svg><\/a><\/div><\/div><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">Qu&rsquo;est-ce qu&rsquo;un composeur pr\u00e9dictif ?<\/h2>\n\n<p>Un composeur pr\u00e9dictif est un syst\u00e8me d&rsquo;appels sortants qui place plusieurs appels simultan\u00e9ment et utilise un algorithme pour connecter les appels d\u00e9croch\u00e9s aux agents disponibles. Il est appel\u00e9 \u00ab pr\u00e9dictif \u00bb car il pr\u00e9voit quand les agents termineront leurs appels en cours et commence \u00e0 composer la s\u00e9rie suivante avant qu&rsquo;ils ne raccrochent, de sorte qu&rsquo;une personne en direct attend g\u00e9n\u00e9ralement au moment o\u00f9 l&rsquo;agent est libre.<\/p>\n\n<p>Voici la version honn\u00eate que la plupart des pages produits omettent : un composeur pr\u00e9dictif est con\u00e7u pour composer plus vite que vos agents ne peuvent parler. C&rsquo;est l&rsquo;id\u00e9e principale, et c&rsquo;est aussi le pi\u00e8ge.<\/p>\n\n\n<ul class=\"wp-block-list\"><li>Lorsque le calcul est juste, le temps d&rsquo;inactivit\u00e9 entre les appels dispara\u00eet presque.<\/li><\/ul>\n\n\n\n<ul class=\"wp-block-list\"><li>Lorsque le calcul est faux, le syst\u00e8me connecte un appel sans qu&rsquo;aucun agent ne soit pr\u00eat, et la personne \u00e0 l&rsquo;autre bout n&rsquo;entend qu&rsquo;un silence. Bien utilis\u00e9, c&rsquo;est l&rsquo;option au d\u00e9bit le plus \u00e9lev\u00e9 parmi les <a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/les-composeurs-sortants-types-avantages-et-comment-les-utiliser\/\">composeurs sortants<\/a>.<\/li><\/ul>\n\n\n<p>Utilis\u00e9 sans pr\u00e9caution, il g\u00e9n\u00e8re des appels abandonn\u00e9s et des risques de conformit\u00e9. Le reste de ce guide vise \u00e0 vous aider \u00e0 rester du bon c\u00f4t\u00e9 de cette limite.<\/p>\n\n<h2 class=\"wp-block-heading\">Comment fonctionne un composeur pr\u00e9dictif ?<\/h2>\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"512\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/01\/predictive-dialer-how-it-works-2x-1024x512.png\" alt=\"how does a predictive dialer work infographic\" class=\"wp-image-333860\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/01\/predictive-dialer-how-it-works-2x-1024x512.png 1024w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/01\/predictive-dialer-how-it-works-2x-300x150.png 300w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/01\/predictive-dialer-how-it-works-2x-768x384.png 768w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/01\/predictive-dialer-how-it-works-2x-1536x768.png 1536w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/01\/predictive-dialer-how-it-works-2x-2048x1024.png 2048w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/01\/predictive-dialer-how-it-works-2x-1920x960.png 1920w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/01\/predictive-dialer-how-it-works-2x-1320x660.png 1320w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/01\/predictive-dialer-how-it-works-2x-760x380.png 760w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/01\/predictive-dialer-how-it-works-2x-424x212.png 424w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/01\/predictive-dialer-how-it-works-2x-200x100.png 200w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/01\/predictive-dialer-how-it-works-2x-88x44.png 88w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n<p>Un composeur pr\u00e9dictif fonctionne en surveillant vos donn\u00e9es d&rsquo;appel en temps r\u00e9el et en composant les num\u00e9ros en avance sur la demande. Il suit la dur\u00e9e des appels, la fr\u00e9quence \u00e0 laquelle les num\u00e9ros se connectent r\u00e9ellement et le nombre d&rsquo;agents disponibles, puis compose suffisamment de num\u00e9ros pour que tout le monde parle sans d\u00e9passement. Le processus se d\u00e9roule comme suit :<\/p>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Il compose plusieurs lignes par agent<\/strong> \u2014 au lieu d&rsquo;un num\u00e9ro \u00e0 la fois, le syst\u00e8me place plusieurs appels par agent disponible en fonction d&rsquo;un ratio calcul\u00e9                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Il filtre les impasses<\/strong> \u2014 les signaux d&rsquo;occupation, les num\u00e9ros qui sonnent sans r\u00e9ponse, les num\u00e9ros d\u00e9connect\u00e9s et les messageries vocales sont filtr\u00e9s, souvent gr\u00e2ce \u00e0 la <a href=\"https:\/\/www.cloudtalk.io\/fr\/detection-repondeur-automatique\/\">d\u00e9tection de r\u00e9pondeur<\/a>, afin que les agents ne les entendent jamais                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Il ne connecte que les r\u00e9ponses en direct<\/strong> \u2014 lorsqu&rsquo;une personne r\u00e9elle d\u00e9croche, l&rsquo;appel est achemin\u00e9 vers le prochain agent libre, id\u00e9alement en une ou deux secondes                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Il ajuste constamment le rythme<\/strong> \u2014 l&rsquo;algorithme recalcule en permanence le ratio de composition \u00e0 partir des taux de r\u00e9ponse en direct et des dur\u00e9es d&rsquo;appel, acc\u00e9l\u00e9rant ou ralentissant pour s&rsquo;adapter \u00e0 la disponibilit\u00e9 des agents                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Il enregistre tout<\/strong> \u2014 les r\u00e9sultats, le temps de conversation et les abandons alimentent des rapports en temps r\u00e9el afin que vous puissiez ajuster le ratio et prouver la conformit\u00e9                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<p>Le chiffre le plus important dans cette boucle est le ratio de composition (lignes compos\u00e9es par agent). Poussez-le trop haut et vous connectez des appels sans agent disponible, ce qui cr\u00e9e des appels abandonn\u00e9s. Gardez-le conservateur et vous \u00e9changez un peu de vitesse contre un taux d&rsquo;abandon propre. Un bon logiciel g\u00e8re cela automatiquement ; le travail de l&rsquo;op\u00e9rateur est de fixer des limites raisonnables et de surveiller les rapports.<\/p>\n\n<h2 class=\"wp-block-heading\">Les 6 types de composeurs d&rsquo;appels sortants compar\u00e9s<\/h2>\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"709\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/01\/dialer-types-comparison-2x-1024x709.png\" alt=\"dialer types compared\" class=\"wp-image-333861\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/01\/dialer-types-comparison-2x-1024x709.png 1024w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/01\/dialer-types-comparison-2x-300x208.png 300w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/01\/dialer-types-comparison-2x-768x532.png 768w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/01\/dialer-types-comparison-2x-1536x1063.png 1536w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/01\/dialer-types-comparison-2x-2048x1418.png 2048w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/01\/dialer-types-comparison-2x-1560x1080.png 1560w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/01\/dialer-types-comparison-2x-1072x742.png 1072w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/01\/dialer-types-comparison-2x-618x428.png 618w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/01\/dialer-types-comparison-2x-424x294.png 424w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/01\/dialer-types-comparison-2x-163x113.png 163w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/01\/dialer-types-comparison-2x-88x61.png 88w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n<p>Le \u00ab composeur pr\u00e9dictif \u00bb est une option parmi d&rsquo;autres. Les six types ci-dessous sont des versions du composeur automatique, class\u00e9s approximativement du plus automatis\u00e9 au plus personnalis\u00e9. Le bon choix d\u00e9pend d&rsquo;un seul compromis : le volume d&rsquo;appels par rapport \u00e0 la pr\u00e9paration des appels. Le tableau vous donne la r\u00e9ponse courte ; les sections ci-dessous renvoient \u00e0 un guide plus d\u00e9taill\u00e9 pour chacun.<\/p>\n\n<div class=\"wp-block-cloudtalk-table table-style-simple\"><div class=\"table-block\"><div class=\"table-block__table-container\"><table class=\"table-block__table\"><thead><tr><th>Type de composeur<\/th><th>Fonctionnement<\/th><th>Rythme<\/th><th>Id\u00e9al pour<\/th><th>Co\u00fbt typique (par utilisateur\/mois)<\/th><\/tr><\/thead><tbody><tr><td>Composeur automatique<\/td><td>Compose les num\u00e9ros automatiquement ; cat\u00e9gorie g\u00e9n\u00e9rique pour les autres<\/td><td>Variable<\/td><td>Campagnes automatis\u00e9es simples et rappels<\/td><td>\u20ac20\u2013\u20ac80<\/td><\/tr><tr><td>Composeur pr\u00e9dictif<\/td><td>Compose plusieurs lignes par agent et pr\u00e9dit la disponibilit\u00e9<\/td><td>Le plus rapide<\/td><td>Ventes \u00e0 fort volume, t\u00e9l\u00e9marketing, recouvrement<\/td><td>\u20ac50\u2013\u20ac150<\/td><\/tr><tr><td>Composeur Power<\/td><td>Compose le num\u00e9ro suivant d\u00e8s qu&rsquo;un agent se lib\u00e8re<\/td><td>Rapide<\/td><td>Appels sortants \u00e0 volume moyen et r\u00e9gulier<\/td><td>\u20ac30\u2013\u20ac100<\/td><\/tr><tr><td>Composeur progressif<\/td><td>Compose un num\u00e9ro par agent, sans surcomposition<\/td><td>Mod\u00e9r\u00e9<\/td><td>Petites \u00e9quipes qui ne veulent aucun appel abandonn\u00e9<\/td><td>\u20ac40\u2013\u20ac120<\/td><\/tr><tr><td>Composeur de pr\u00e9visualisation<\/td><td>Affiche d&rsquo;abord les d\u00e9tails du prospect ; l&rsquo;agent d\u00e9cide quand composer<\/td><td>Le plus lent<\/td><td>Ventes \u00e0 forte valeur ou complexes<\/td><td>\u20ac50\u2013\u20ac150<\/td><\/tr><tr><td>Composeur parall\u00e8le<\/td><td>Un agent compose plusieurs lignes \u00e0 la fois ; la premi\u00e8re r\u00e9ponse gagne<\/td><td>Le plus rapide<\/td><td>Campagnes de d\u00e9marchage t\u00e9l\u00e9phonique avec de faibles taux de d\u00e9crochage<\/td><td>\u20ac50\u2013\u20ac150<\/td><\/tr><\/tbody><\/table><\/div><\/div><\/div>\n\n<p>Les chiffres de co\u00fbts ci-dessus sont des fourchettes de march\u00e9 selon les fournisseurs, et non des prix fixes ; la tarification r\u00e9elle d\u00e9pend des fonctionnalit\u00e9s, du contrat et du volume d&rsquo;appels.<\/p>\n\n<h3 class=\"wp-block-heading\">Composeur automatique<\/h3>\n\n<p>Le composeur automatique est la base. Il passe des appels automatiquement \u00e0 partir d&rsquo;une liste mais n&rsquo;ajuste pas le rythme en fonction de la disponibilit\u00e9 des agents. Les composeurs pr\u00e9dictif, power, progressif, de pr\u00e9visualisation et parall\u00e8le en sont toutes des versions sp\u00e9cialis\u00e9es. La composition automatique convient aux campagnes simples et r\u00e9p\u00e9titives : rappels de rendez-vous, avis de paiement et d\u00e9marchage promotionnel de base.<\/p>\n\n<h3 class=\"wp-block-heading\">Composeur pr\u00e9dictif<\/h3>\n\n<p>Le composeur pr\u00e9dictif surcompose et achemine les r\u00e9ponses en direct \u00e0 l&rsquo;agent libre, ce qui en fait l&rsquo;option la plus performante pour les \u00e9quipes qui ont besoin d&rsquo;atteindre le plus grand nombre de personnes possible. Il n&rsquo;est rentable qu&rsquo;\u00e0 grand volume, lorsqu&rsquo;il y a suffisamment d&rsquo;agents et d&rsquo;appels pour que l&rsquo;algorithme puisse pr\u00e9dire avec pr\u00e9cision. \u00c0 faible volume, la pr\u00e9diction dispose de trop peu de donn\u00e9es pour fonctionner, et les appels abandonn\u00e9s augmentent.<\/p>\n\n<h3 class=\"wp-block-heading\">Composeur Power<\/h3>\n\n<p>Un <a href=\"https:\/\/www.cloudtalk.io\/?page_id=296734\">composeur Power<\/a> compose automatiquement le num\u00e9ro suivant d\u00e8s qu&rsquo;un agent devient disponible, un appel \u00e0 la fois. Il n&rsquo;y a pas de surcomposition, donc les appels abandonn\u00e9s sont beaucoup moins probables qu&rsquo;avec un composeur pr\u00e9dictif. C&rsquo;est la solution naturelle pour les appels sortants \u00e0 volume moyen et r\u00e9gulier. Pour une comparaison c\u00f4te \u00e0 c\u00f4te, voir <a href=\"https:\/\/www.cloudtalk.io\/fr\/power-dialer-versus-predictive-dialer-lequel-est-le-meilleur\/\">composeur Power vs. composeur pr\u00e9dictif<\/a>.<\/p>\n\n<h3 class=\"wp-block-heading\">Composeur progressif<\/h3>\n\n<p>Un composeur progressif compose \u00e9galement un num\u00e9ro par agent, mais accorde \u00e0 l&rsquo;agent une courte pause pr\u00e9d\u00e9finie pour examiner le contact avant de le connecter. Il \u00e9limine compl\u00e8tement les appels abandonn\u00e9s au d\u00e9triment du volume brut, ce qui en fait un bon choix pour les petites \u00e9quipes ou les campagnes o\u00f9 la qualit\u00e9 des appels est plus importante que la quantit\u00e9.<\/p>\n\n<h3 class=\"wp-block-heading\">Composeur de pr\u00e9visualisation<\/h3>\n\n<p>Un <a href=\"https:\/\/www.cloudtalk.io\/blog\/preview-dialer\/\">composeur de pr\u00e9visualisation<\/a> affiche d&rsquo;abord les d\u00e9tails du prospect \u00e0 l&rsquo;agent et lui permet de d\u00e9cider quand passer l&rsquo;appel. C&rsquo;est le mode le plus lent et le plus d\u00e9lib\u00e9r\u00e9, con\u00e7u pour les ventes \u00e0 forte valeur ou complexes o\u00f9 quelques minutes de pr\u00e9paration changent le r\u00e9sultat de la conversation.<\/p>\n\n<h3 class=\"wp-block-heading\">Composeur parall\u00e8le<\/h3>\n\n<p>Un <a href=\"https:\/\/www.cloudtalk.io\/fr\/composeur-parallele\/\">composeur parall\u00e8le<\/a> permet \u00e0 un seul agent de composer plusieurs lignes simultan\u00e9ment, g\u00e9n\u00e9ralement jusqu&rsquo;\u00e0 dix. Lorsqu&rsquo;un appel se connecte, le syst\u00e8me abandonne les autres, les enregistre et les reprogramme pour plus tard. Il est sp\u00e9cialement con\u00e7u pour les campagnes de d\u00e9marchage t\u00e9l\u00e9phonique avec de faibles taux de d\u00e9crochage, o\u00f9 composer de nombreuses lignes est le seul moyen de trouver rapidement une conversation en direct.<\/p>\n\n<h2 class=\"wp-block-heading\">Combien co\u00fbte un composeur pr\u00e9dictif ?<\/h2>\n\n<p>La composition pr\u00e9dictive co\u00fbte g\u00e9n\u00e9ralement environ \u20ac50 \u00e0 \u20ac150 par utilisateur et par mois selon les fournisseurs, bien qu&rsquo;il s&rsquo;agisse d&rsquo;une fourchette de march\u00e9 plut\u00f4t que d&rsquo;un prix fixe. Votre position dans cette fourchette d\u00e9pend moins du composeur lui-m\u00eame que de ce qui l&rsquo;entoure. Le composeur est rarement vendu seul ; il s&rsquo;appuie g\u00e9n\u00e9ralement sur une plateforme d&rsquo;appel, vous payez donc pour l&rsquo;ensemble de la solution.<\/p>\n\n<p>Les facteurs qui influencent le prix :<\/p>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Licences<\/strong> \u2014 la plupart des plateformes facturent par utilisateur et par mois, donc le co\u00fbt augmente avec la taille de l&rsquo;\u00e9quipe                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Niveau de fonctionnalit\u00e9s<\/strong> \u2014 l&rsquo;int\u00e9gration CRM, l&rsquo;analytique, l&rsquo;enregistrement des appels et les fonctionnalit\u00e9s d&rsquo;IA sont souvent inclus dans des forfaits sup\u00e9rieurs                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Volume d&rsquo;appels et num\u00e9ros<\/strong> \u2014 les minutes, les num\u00e9ros locaux et la couverture internationale peuvent \u00eatre factur\u00e9s s\u00e9par\u00e9ment                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Contrat<\/strong> \u2014 la facturation annuelle est g\u00e9n\u00e9ralement moins ch\u00e8re que la mensuelle, et la composition est parfois un compl\u00e9ment plut\u00f4t qu&rsquo;une fonctionnalit\u00e9 de base                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<p>CloudTalk inclut la composition sortante dans ses forfaits plut\u00f4t que de la facturer en tant qu&rsquo;option, \u00e0 partir de \u20ac25\/utilisateur\/mois factur\u00e9s annuellement, avec un essai gratuit de 14 jours et sans carte de cr\u00e9dit requise. Le d\u00e9tail complet se trouve sur la <a href=\"https:\/\/www.cloudtalk.io\/fr\/tarification-de-logiciel-de-centre-dappels\/\">page des tarifs<\/a>.<\/p>\n\n<h2 class=\"wp-block-heading\">Les composeurs pr\u00e9dictifs sont-ils l\u00e9gaux ? R\u00e8gles TCPA et de conformit\u00e9<\/h2>\n\n<p>Oui, les composeurs pr\u00e9dictifs sont l\u00e9gaux aux \u00c9tats-Unis, mais ils sont r\u00e9glement\u00e9s, et les r\u00e8gles sont la partie que les \u00e9quipes comprennent le plus souvent mal. Deux corps de lois importent : la \u00ab Telemarketing Sales Rule \u00bb de la FTC, qui r\u00e9git les appels abandonn\u00e9s, et le \u00ab Telephone Consumer Protection Act \u00bb, qui r\u00e9git les composeurs automatiques et le consentement.<\/p>\n\n<p>Concernant les appels abandonn\u00e9s, la r\u00e8gle est sp\u00e9cifique. Selon la \u00ab Telemarketing Sales Rule \u00bb de la FTC, un appel est \u00ab abandonn\u00e9 \u00bb si une personne r\u00e9pond et n&rsquo;est pas connect\u00e9e \u00e0 un repr\u00e9sentant en direct dans les deux secondes suivant son salut. Les t\u00e9l\u00e9vendeurs restent dans une zone de s\u00e9curit\u00e9 uniquement s&rsquo;ils <a href=\"https:\/\/www.ftc.gov\/news-events\/news\/press-releases\/2008\/08\/ftc-issues-final-telemarketing-sales-rule-amendments-regarding-prerecorded-calls?target=blank&#038;rel=nofollow\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">n&rsquo;abandonnent pas plus de 3 % des appels r\u00e9pondus<\/a>, mesur\u00e9 par campagne sur chaque p\u00e9riode de 30 jours, ce qui signifie qu&rsquo;au moins 97 % des r\u00e9ponses humaines doivent atteindre un agent dans les deux secondes. Ce seuil unique explique pourquoi les ratios de composition sont si importants : si vous acc\u00e9l\u00e9rez trop le rythme, vous le d\u00e9passez.<\/p>\n\n<p>Concernant la question du composeur automatique, la loi a chang\u00e9 en 2021. Dans l&rsquo;affaire <a href=\"https:\/\/www.supremecourt.gov\/opinions\/20pdf\/19-511_p86b.pdf?target=blank&#038;rel=nofollow\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Facebook v. Duguid<\/a>, la Cour supr\u00eame a statu\u00e9 \u00e0 l&rsquo;unanimit\u00e9 qu&rsquo;un \u00e9quipement n&rsquo;est qualifi\u00e9 de composeur automatique en vertu du TCPA que s&rsquo;il utilise un g\u00e9n\u00e9rateur de num\u00e9ros al\u00e9atoires ou s\u00e9quentiels. La plupart des composeurs pr\u00e9dictifs modernes appellent \u00e0 partir d&rsquo;une liste de contacts r\u00e9els t\u00e9l\u00e9charg\u00e9e, et non de num\u00e9ros g\u00e9n\u00e9r\u00e9s al\u00e9atoirement, de sorte qu&rsquo;ils ne rel\u00e8vent g\u00e9n\u00e9ralement pas de cette d\u00e9finition \u00e9troite. \\<\/p>\n\n<p>Cela ne les exempte pas de r\u00e8gles : les listes de \u00ab Ne pas appeler \u00bb, le consentement pr\u00e9alable pour les appels marketing, les limites d&rsquo;heures d&rsquo;appel et les lois des \u00c9tats s&rsquo;appliquent toujours, et les r\u00e8gles d&rsquo;appels abandonn\u00e9s mentionn\u00e9es ci-dessus sont enti\u00e8rement distinctes de la question du composeur automatique.<\/p>\n\n<p>Le conseil pratique : traitez la conformit\u00e9 comme une t\u00e2che de configuration, et non comme une consid\u00e9ration secondaire. Plafonnez le taux d&rsquo;abandon en dessous de la limite l\u00e9gale, v\u00e9rifiez les listes de \u00ab Ne pas appeler \u00bb, respectez le consentement et conservez les enregistrements que vos rapports produisent d\u00e9j\u00e0. Ceci n&rsquo;est pas un avis juridique ; les r\u00e8gles changent et varient selon les juridictions, alors confirmez votre configuration avec un conseiller juridique.<\/p>\n\n<h2 class=\"wp-block-heading\">Qui utilise les composeurs pr\u00e9dictifs et quels sont les avantages ?<\/h2>\n\n<p>La composition pr\u00e9dictive est rentable partout o\u00f9 le volume d&rsquo;appels sortants est \u00e9lev\u00e9 et o\u00f9 les conversations sont relativement standardis\u00e9es. Les cas les plus \u00e9vidents :<\/p>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>\u00c9quipes de vente<\/strong> \u2014 plus de conversations en direct par heure signifie plus d&rsquo;opportunit\u00e9s, c&rsquo;est pourquoi la composition pr\u00e9dictive est un \u00e9l\u00e9ment essentiel des <a href=\"https:\/\/www.cloudtalk.io\/blog\/sales-dialer\/\">composeurs de vente<\/a>                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Entreprises de t\u00e9l\u00e9marketing<\/strong> \u2014 atteindre le plus grand nombre de contacts possible en un minimum de temps est l&rsquo;ensemble du mod\u00e8le commercial                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Agences de recouvrement de cr\u00e9ances<\/strong> \u2014 taux de contact plus \u00e9lev\u00e9s sur les comptes difficiles \u00e0 atteindre, dans le respect des limites de conformit\u00e9 strictes                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Soci\u00e9t\u00e9s d&rsquo;\u00e9tudes de march\u00e9<\/strong> \u2014 connexions plus rapides \u00e0 un large \u00e9chantillon en filtrant les appels improductifs                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>\u00c9quipes de support et de suivi<\/strong> \u2014 automatisation des rappels sortants pour que les agents atteignent les clients \u00e0 grande \u00e9chelle                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<p>Les avantages remontent tous \u00e0 une seule chose : l&rsquo;\u00e9limination du temps d&rsquo;inactivit\u00e9. Les agents cessent d&rsquo;attendre les sonneries et les messageries vocales et passent plus de temps de leur journ\u00e9e en conversations en direct. Cela augmente les taux de contact, r\u00e9duit le co\u00fbt par connexion et produit des rapports en temps r\u00e9el sur lesquels les managers peuvent agir. Le compromis est le risque d&rsquo;appels abandonn\u00e9s mentionn\u00e9 ci-dessus, qui est le prix de la vitesse.<\/p>\n\n<h2 class=\"wp-block-heading\">Comment choisir un composeur pr\u00e9dictif ?<\/h2>\n\n<p>La plupart des erreurs d&rsquo;achat proviennent du choix d&rsquo;un mode de composeur qui ne correspond pas au volume d&rsquo;appels, ou d&rsquo;une plateforme qui ne peut pas \u00e9voluer avec l&rsquo;\u00e9quipe. Parcourez ces points dans l&rsquo;ordre :<\/p>\n\n\n<ul class=\"wp-block-list\"><li><strong>Adaptez le mode \u00e0 votre volume.<\/strong> Le composeur pr\u00e9dictif n&rsquo;est rentable qu&rsquo;\u00e0 grande \u00e9chelle. Si le volume est modeste, un <a href=\"https:\/\/www.cloudtalk.io\/?page_id=296734\">composeur puissant<\/a> ou un composeur progressif vous servira mieux avec moins d&rsquo;appels abandonn\u00e9s.<\/li>\n\n<li><strong>V\u00e9rifiez les contr\u00f4les de conformit\u00e9.<\/strong> Recherchez des limites int\u00e9gr\u00e9es au taux d&rsquo;abandon, le filtrage des num\u00e9ros sur liste rouge, et des rapports clairs. Cela vous permet de rester dans les seuils l\u00e9gaux sans surveillance manuelle.<\/li>\n\n<li><strong>Confirmez les int\u00e9grations.<\/strong> Le composeur doit se synchroniser avec votre CRM afin que les agents voient le contexte de chaque appel et que les r\u00e9sultats soient enregistr\u00e9s automatiquement. Une int\u00e9gration native est pr\u00e9f\u00e9rable \u00e0 une solution de contournement fragile.<\/li>\n\n<li><strong>Pr\u00e9parez-vous \u00e0 l&rsquo;\u00e9volution.<\/strong> Assurez-vous que la plateforme g\u00e8re l&rsquo;augmentation des volumes d&rsquo;appels, des agents et des nouveaux num\u00e9ros sans migration forc\u00e9e ult\u00e9rieure.<\/li>\n\n<li><strong>Essayez-le sur de vraies campagnes.<\/strong> Les prix et les listes de fonctionnalit\u00e9s ne vous en disent qu&rsquo;une partie. Effectuez un essai sur des donn\u00e9es r\u00e9elles et observez le taux de contact, le taux d&rsquo;abandon et les retours des agents avant de vous engager.<\/li><\/ul>\n\n\n<h2 class=\"wp-block-heading\">Composition pr\u00e9dictive avec CloudTalk<\/h2>\n\n<p>CloudTalk prend en charge tous les modes de composition sortante depuis une seule plateforme, de sorte que vous n&rsquo;\u00eates pas limit\u00e9 \u00e0 un seul composeur. Le <a href=\"https:\/\/www.cloudtalk.io\/fr\/numeroteur-intuitif-un-outil-qui-vous-aide-a-etre-en-contact-avec-vos-clients\/\">composeur pr\u00e9dictif<\/a> g\u00e8re les campagnes \u00e0 volume \u00e9lev\u00e9, tandis que le <a href=\"https:\/\/www.cloudtalk.io\/?page_id=296734\">composeur puissant<\/a> et le <a href=\"https:\/\/www.cloudtalk.io\/fr\/composeur-parallele\/\">composeur parall\u00e8le<\/a> couvrent le travail plus r\u00e9gulier et la prospection t\u00e9l\u00e9phonique. La composition sortante est int\u00e9gr\u00e9e aux forfaits plut\u00f4t que vendue comme un module compl\u00e9mentaire, avec la d\u00e9tection de r\u00e9pondeur, la synchronisation CRM et les rapports en temps r\u00e9el inclus. Les forfaits commencent \u00e0 \u20ac25\/utilisateur\/mois, et les \u00e9valuateurs donnent \u00e0 CloudTalk 4.4\/5 sur plus de 1,970 \u00e9valuations sur G2 et Capterra.<\/p>\n\n<div class=\"wp-block-cloudtalk-cta-proof\"><div class=\"cta-proof-block\"><div class=\"cta-proof-block__content\"><h2 class=\"cta-proof-block__headline\">Atteignez plus de prospects avec la composition pr\u00e9dictive, puissante et parall\u00e8le en un seul endroit<\/h2><div class=\"cta-proof-block__button\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\" class=\"btn btn-secondary\">Commencer l&#039;essai gratuit <svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n            <path d=\"M4.16666 10H15.8333M15.8333 10L10.8333 5M15.8333 10L10.8333 15\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n        <\/svg><\/a><\/div><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-faq wp-block-cloudtalk-faq--blue wp-block-cloudtalk-faq-v2\" data-display-mode=\"section\"><div class=\"faq-block\"><div class=\"faq-block__header\"><h2 class=\"faq-block__title\">FAQ : Composeurs pr\u00e9dictifs<\/h2><\/div><div class=\"faq-block__items\"><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-143\"><h3 class=\"faq-item__question-text\">Qu&rsquo;est-ce qu&rsquo;un composeur pr\u00e9dictif ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-143\"><div class=\"faq-item__answer\"><p>Un composeur pr\u00e9dictif est un logiciel d&rsquo;appel sortant qui compose plusieurs num\u00e9ros simultan\u00e9ment et utilise un algorithme pour connecter les appels r\u00e9pondus \u00e0 l&rsquo;agent disponible suivant. Il filtre les signaux occup\u00e9s, les bo\u00eetes vocales et les non-r\u00e9ponses, de sorte que les agents passent leur temps en conversations en direct plut\u00f4t qu&rsquo;\u00e0 attendre entre les appels.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-144\"><h3 class=\"faq-item__question-text\">Comment fonctionne un composeur pr\u00e9dictif dans un centre d&rsquo;appels ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-144\"><div class=\"faq-item__answer\"><p>Il suit les taux de r\u00e9ponse en direct, les dur\u00e9es d&rsquo;appel et la disponibilit\u00e9 des agents, puis compose plusieurs lignes par agent en pr\u00e9vision de la demande. Lorsqu&rsquo;une personne r\u00e9elle r\u00e9pond, le syst\u00e8me achemine l&rsquo;appel vers un agent libre et recalcule constamment le rapport de composition afin que le rythme corresponde \u00e0 la rapidit\u00e9 avec laquelle les agents terminent les appels.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-145\"><h3 class=\"faq-item__question-text\">Quelle est la diff\u00e9rence entre un composeur pr\u00e9dictif et un composeur puissant ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-145\"><div class=\"faq-item__answer\"><p>Un composeur pr\u00e9dictif surcompose, pla\u00e7ant plusieurs appels par agent pour maximiser le volume, ce qui peut entra\u00eener des appels abandonn\u00e9s. Un <a href=\"https:\/\/www.cloudtalk.io\/fr\/power-dialer-versus-predictive-dialer-lequel-est-le-meilleur\/\">composeur puissant<\/a> compose un num\u00e9ro \u00e0 la fois d\u00e8s qu&rsquo;un agent est libre, il est donc plus lent mais \u00e9vite les appels coup\u00e9s. Le pr\u00e9dictif convient aux volumes \u00e9lev\u00e9s ; le puissant convient \u00e0 un rythme r\u00e9gulier.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-146\"><h3 class=\"faq-item__question-text\">Les composeurs pr\u00e9dictifs sont-ils l\u00e9gaux ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-146\"><div class=\"faq-item__answer\"><p>Oui, aux \u00c9tats-Unis, mais ils sont r\u00e9glement\u00e9s. La Telemarketing Sales Rule de la FTC plafonne les appels abandonn\u00e9s \u00e0 3 % et exige un agent en direct dans les deux secondes suivant une r\u00e9ponse humaine. Les listes d&rsquo;exclusion, les r\u00e8gles de consentement et les limites d&rsquo;heures d&rsquo;appel s&rsquo;appliquent \u00e9galement. Confirmez votre configuration sp\u00e9cifique avec un conseiller juridique.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-147\"><h3 class=\"faq-item__question-text\">Quel est un bon taux d&rsquo;abandon pour un composeur pr\u00e9dictif ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-147\"><div class=\"faq-item__answer\"><p>Aux \u00c9tats-Unis, le plafond l\u00e9gal en vertu de la Telemarketing Sales Rule de la FTC est de 3 % des appels r\u00e9pondus. De nombreux op\u00e9rateurs fixent une limite stricte un peu en dessous, environ 2 \u00e0 2,5 %, pour laisser une marge de s\u00e9curit\u00e9. Un rapport de composition plus faible r\u00e9duit l&rsquo;abandon mais r\u00e9duit \u00e9galement le d\u00e9bit d&rsquo;appels bruts.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-148\"><h3 class=\"faq-item__question-text\">Combien co\u00fbte un composeur pr\u00e9dictif ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-148\"><div class=\"faq-item__answer\"><p>Chez les fournisseurs, la composition pr\u00e9dictive co\u00fbte g\u00e9n\u00e9ralement entre \u20ac50 et \u20ac150 par utilisateur et par mois comme fourchette de march\u00e9, selon les fonctionnalit\u00e9s, le volume d&rsquo;appels et le contrat. CloudTalk inclut la composition sortante dans ses forfaits \u00e0 partir de \u20ac25\/utilisateur\/mois, factur\u00e9s annuellement, avec un essai gratuit de 14 jours.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-149\"><h3 class=\"faq-item__question-text\">Quels sont les types de composeurs ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-149\"><div class=\"faq-item__answer\"><p>Les principaux types de composeurs sortants sont automatique, pr\u00e9dictif, puissant, progressif, \u00e0 pr\u00e9visualisation et parall\u00e8le. Ils vont du enti\u00e8rement automatis\u00e9 et \u00e0 volume \u00e9lev\u00e9 (pr\u00e9dictif, parall\u00e8le) au plus lent et plus personnalis\u00e9 (\u00e0 pr\u00e9visualisation, progressif). Chacun est une version du composeur automatique, ajust\u00e9e pour un \u00e9quilibre diff\u00e9rent entre le volume d&rsquo;appels et la pr\u00e9paration des appels.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-150\"><h3 class=\"faq-item__question-text\">Quelle est la diff\u00e9rence entre la composition pr\u00e9dictive et progressive ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-150\"><div class=\"faq-item__answer\"><p>La composition pr\u00e9dictive place plusieurs appels par agent et pr\u00e9dit la disponibilit\u00e9 pour une vitesse maximale, ce qui peut produire des appels abandonn\u00e9s. La composition progressive place un appel par agent avec une courte pause pour examiner le contact, ce qui \u00e9limine les appels coup\u00e9s mais g\u00e8re un volume plus faible. Le pr\u00e9dictif favorise la quantit\u00e9 ; le progressif favorise la qualit\u00e9.<\/p><\/div><\/div><\/div><\/div><div class=\"faq-block__cta\"><div class=\"faq-block__cta-image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/Avatar-group-4.png\" alt=\"\" \/><\/div><div class=\"faq-block__cta-content\"><h3 class=\"faq-block__cta-title\">Vous avez encore des questions ?<\/h3><p class=\"faq-block__cta-description\">Vous ne trouvez pas la r\u00e9ponse \u00e0 votre question ? N&rsquo;h\u00e9sitez pas \u00e0 contacter notre \u00e9quipe sympathique via le chat.<\/p><div class=\"faq-block__cta-button\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" class=\"btn btn-secondary\">Nous contacter<\/a><\/div><\/div><\/div><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">Sources<\/h2>\n\n\n<ul class=\"wp-block-list\"><li>Federal Trade Commission \u2014 Telemarketing Sales Rule, clause de non-responsabilit\u00e9 pour l&rsquo;abandon d&rsquo;appel (taux de 3 %, r\u00e8gle de connexion de deux secondes) : <a href=\"https:\/\/www.ftc.gov\/news-events\/news\/press-releases\/2008\/08\/ftc-issues-final-telemarketing-sales-rule-amendments-regarding-prerecorded-calls?target=blank&#038;rel=nofollow\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">ftc.gov<\/a><\/li>\n\n<li>Cour supr\u00eame des \u00c9tats-Unis \u2014 <em>Facebook, Inc. v. Duguid<\/em> (2021), d\u00e9finition de l&rsquo;autodialer (ATDS) : <a href=\"https:\/\/www.supremecourt.gov\/opinions\/20pdf\/19-511_p86b.pdf?target=blank&#038;rel=nofollow\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">supremecourt.gov<\/a><\/li><\/ul>\n\n\n<div class=\"wp-block-cloudtalk-recommended-articles wp-block-cloudtalk-recommended-articles\" aria-label=\"Recommended articles section\" role=\"region\"><div class=\"recommended-articles-block\"><h3 class=\"recommended-articles-block__title\" id=\"recommended-articles-title-default\">Recommended articles<\/h3><ul class=\"recommended-articles-block__list\" role=\"list\"><li class=\"recommended-articles-block__item\">\n                            <div class=\"recommended-articles-block__link-wrapper\">\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M6 12L10 8L6 4\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n                                <span class=\"recommended-articles-block__link-text\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/les-20-meilleurs-composeurs-pour-reussir-vos-appels-a-froid-en-2024\/\">Les meilleurs composeurs pour les appels \u00e0 froid<\/a><\/span>\n                            <\/div>\n                        <\/li><li class=\"recommended-articles-block__item\">\n                            <div class=\"recommended-articles-block__link-wrapper\">\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M6 12L10 8L6 4\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n                                <span class=\"recommended-articles-block__link-text\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/power-dialer-versus-predictive-dialer-lequel-est-le-meilleur\/\">Composeur puissant vs composeur pr\u00e9dictif<\/a><\/span>\n                            <\/div>\n                        <\/li><li class=\"recommended-articles-block__item\">\n                            <div class=\"recommended-articles-block__link-wrapper\">\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M6 12L10 8L6 4\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n                                <span class=\"recommended-articles-block__link-text\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/les-composeurs-sortants-types-avantages-et-comment-les-utiliser\/\">Les composeurs sortants et leurs types<\/a><\/span>\n                            <\/div>\n                        <\/li><li class=\"recommended-articles-block__item\">\n                            <div class=\"recommended-articles-block__link-wrapper\">\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M6 12L10 8L6 4\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n                                <span class=\"recommended-articles-block__link-text\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/qu-est-ce-qu-un-composeur-d-appels-de-vente-et-pourquoi-en-avez-vous-besoin\/\">Qu&rsquo;est-ce qu&rsquo;un composeur de ventes ?<\/a><\/span>\n                            <\/div>\n                        <\/li><li class=\"recommended-articles-block__item\">\n                            <div class=\"recommended-articles-block__link-wrapper\">\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M6 12L10 8L6 4\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n                                <span class=\"recommended-articles-block__link-text\"><a href=\"https:\/\/www.cloudtalk.io\/blog\/preview-dialer\/\">Guide du composeur \u00e0 pr\u00e9visualisation<\/a><\/span>\n                            <\/div>\n                        <\/li><li class=\"recommended-articles-block__item\">\n                            <div class=\"recommended-articles-block__link-wrapper\">\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M6 12L10 8L6 4\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n                                <span class=\"recommended-articles-block__link-text\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/composeur-parallele\/\">Composeur parall\u00e8le<\/a><\/span>\n                            <\/div>\n                        <\/li><\/ul><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Un composeur pr\u00e9dictif compose plusieurs num\u00e9ros simultan\u00e9ment et connecte chaque r\u00e9ponse en direct \u00e0 l&rsquo;agent libre suivant, afin que les repr\u00e9sentants cessent d&rsquo;attendre entre les appels. C&rsquo;est le plus rapide des types de composeurs sortants, c&rsquo;est aussi pourquoi il est livr\u00e9 avec des r\u00e8gles qu&rsquo;il est bon de conna\u00eetre avant de l&rsquo;activer.<\/p>\n","protected":false},"author":149,"featured_media":333865,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":true,"inline_featured_image":false,"footnotes":""},"categories":[902],"tags":[],"class_list":["post-333871","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-dialer"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/posts\/333871","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/users\/149"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/comments?post=333871"}],"version-history":[{"count":0,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/posts\/333871\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/media\/333865"}],"wp:attachment":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/media?parent=333871"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/categories?post=333871"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/tags?post=333871"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}},{"id":333864,"date":"2026-06-17T11:13:01","date_gmt":"2026-06-17T09:13:01","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/?p=333864"},"modified":"2026-06-17T11:13:05","modified_gmt":"2026-06-17T09:13:05","slug":"alternative-8x8","status":"publish","type":"post","link":"https:\/\/www.cloudtalk.io\/fr\/alternative-8x8\/","title":{"rendered":"10 meilleures alternatives \u00e0 8&#215;8 en [cgv actual_year] : test\u00e9es &amp; \u00e9valu\u00e9es par les utilisateurs"},"content":{"rendered":"<h1 class=\"wp-block-heading has-black-color has-text-color\">10 meilleures alternatives \u00e0 8&#215;8 en 2026 : test\u00e9es et \u00e9valu\u00e9es par les utilisateurs<\/h1>\n\n<div class=\"tv2 wp-block-cloudtalk-table-v2\" data-pin-column=\"0\" data-sticky-first-col=\"0\" data-center-cells=\"0\"><div class=\"table-block\"><div class=\"table-block__header\"><h2 class=\"table-block__headline\">TL;DR : Les 10 meilleures alternatives \u00e0 8&#215;8 en 2026<\/h2><div class=\"table-block__description\">Ces 10 plateformes repr\u00e9sentent les meilleurs concurrents de 8&#215;8 sur le march\u00e9 actuellement. Passez en revue leurs atouts, leurs prix de d\u00e9part r\u00e9els et leurs \u00e9valuations G2 pour trouver un outil de communication qui maintient vos donn\u00e9es client parfaitement align\u00e9es.<\/div><\/div><div class=\"table-block__table-container\">\n<table class=\"wp-block-cloudtalk-table-v2 tv2__table\"><tbody>\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row tv2__row--header\"><th class=\"tv2__cell tv2__cell--header\" scope=\"col\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">#<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/th>\n\n<th class=\"tv2__cell tv2__cell--header\" scope=\"col\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Plateforme<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/th>\n\n<th class=\"tv2__cell tv2__cell--header\" scope=\"col\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Id\u00e9al pour<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/th>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Prix de d\u00e9part<br>(facturation annuelle)<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Note G2<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 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2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\"><a href=\"#1\" data-type=\"internal\" data-id=\"#1\">CloudTalk<\/a><\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 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10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">\u00c9quipes de vente et d&rsquo;assistance en croissance, ax\u00e9es sur les donn\u00e9es (PME au march\u00e9 interm\u00e9diaire)<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 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class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">\u20ac19\/utilisateur\/mois<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 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class=\"tv2__cell-text\">\u20ac15\/utilisateur\/mois<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 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3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">4.4\/5<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 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11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">3<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 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6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\"><a href=\"#3\" data-type=\"internal\" data-id=\"#3\">Nextiva<\/a><\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 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7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">\u00c9quipes bas\u00e9es aux \u00c9tats-Unis ayant besoin d&rsquo;une disponibilit\u00e9 maximale<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 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class=\"tv2__cell-text\">\u20ac15\/utilisateur\/mois<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 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3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">4.6\/5<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">4<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\"><a href=\"#4\" data-type=\"internal\" data-id=\"#4\">RingCentral<\/a><\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Int\u00e9grations d&rsquo;\u00e9cosyst\u00e8mes d&rsquo;applications<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">\u20ac20\/utilisateur\/mois<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">4.2\/5<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">5<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\"><a href=\"#5\" data-type=\"internal\" data-id=\"#5\">Aircall<\/a><\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">\u00c9quipes strictement standardis\u00e9es sur Salesforce<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">\u20ac30\/utilisateur\/mois<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">4.4\/5<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">6<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\"><a href=\"#6\" data-type=\"internal\" data-id=\"#6\">Zoom Phone<\/a><\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">\u00c9cosyst\u00e8mes se consolidant au sein de Zoom<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" 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class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">4.5\/5<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">8<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 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9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\"><a href=\"#8\" data-type=\"internal\" data-id=\"#8\">Ringover<\/a><\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Agences mondiales de recrutement et de placement<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 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xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 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class=\"tv2__cell-text\">4.6\/5<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 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3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">9<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 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10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\"><a href=\"#9\" data-type=\"internal\" data-id=\"#9\">JustCall<\/a><\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">\u00c9quipes de vente sortantes \u00e0 fort volume<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">\u20ac29\/utilisateur\/mois<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">4.3\/5<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">10<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\"><a href=\"#10\" data-type=\"internal\" data-id=\"#10\">Genesys Cloud CX<\/a><\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Grands centres de contact d&rsquo;entreprise<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">\u20ac75\/utilisateur\/mois<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">4.4\/5<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n<\/tbody><\/table>\n<\/div><\/div><div class=\"table-block__footer\"><figcaption class=\"table-block__caption\">Les 10 meilleures alternatives au logiciel 8&#215;8 : comparez les cas d&rsquo;utilisation, le prix de d\u00e9part et les \u00e9valuations G2.<\/figcaption><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-cta wp-block-cloudtalk-cta--blue wp-block-cloudtalk-cta\"><div class=\"cta-block\"><div class=\"cta-block__content\"><h2 class=\"cta-block__headline\">Passez la lecture. D\u00e9couvrez-le en direct.<\/h2><div class=\"cta-block__description\">Fatigu\u00e9 des appels non enregistr\u00e9s, des files d&rsquo;attente de tickets d&rsquo;assistance offshore et des pi\u00e8ges de renouvellement automatique ? R\u00e9servez une d\u00e9mo rapide en t\u00eate-\u00e0-t\u00eate pour d\u00e9couvrir pourquoi passer de 8&#215;8 \u00e0 CloudTalk est la mise \u00e0 niveau la plus intelligente pour les \u00e9quipes agiles et en croissance.<\/div><div class=\"cta-block__button\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" class=\"btn btn-secondary\">R\u00e9server une d\u00e9mo individuelle <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">Pourquoi les \u00e9quipes recherchent-elles une alternative \u00e0 8&#215;8 ?<\/h2>\n\n<p>Les \u00e9quipes d\u00e9laissent <a href=\"https:\/\/www.cloudtalk.io\/fr\/avis-systeme-telephonique\/8x8\/\">8&#215;8<\/a> lorsqu&rsquo;elles r\u00e9alisent que son<strong> architecture backend fragment\u00e9e et ses syst\u00e8mes de paiement h\u00e9rit\u00e9s<\/strong> nuisent activement \u00e0 l&rsquo;int\u00e9grit\u00e9 de leurs donn\u00e9es. C&rsquo;est pourquoi une priorit\u00e9 absolue pour les leaders informatiques modernes devrait \u00eatre de migrer vers une <a href=\"https:\/\/www.cloudtalk.io\/fr\/telephonie-voip\/\">plateforme VoIP d&rsquo;entreprise<\/a> (Voix sur IP) qui prend en charge des connexions logicielles fluides sans vente incitative artificielle.<\/p>\n\n<p>Alors que 8&#215;8 masque ses co\u00fbts r\u00e9els derri\u00e8re des murs obligatoires de \u00ab Contacter les ventes \u00bb, votre devis personnalis\u00e9 initial est rarement votre facture finale. Les <strong>co\u00fbts in\u00e9vitables des synchronisations CRM interrompues, de la saisie manuelle des donn\u00e9es par les agents et des frais de r\u00e9siliation anticip\u00e9e extr\u00eames<\/strong> p\u00e8sent rapidement sur votre budget. Bas\u00e9 sur les <a href=\"https:\/\/www.g2.com\/products\/8x8-contact-center\/reviews?target=blank&#038;rel=nofollow\" target=\"_blank\" rel=\"noopener\">avis v\u00e9rifi\u00e9s de G2<\/a> (o\u00f9 8&#215;8 obtient <strong>4.1\/5<\/strong> sur plus de 200 avis), les <a href=\"https:\/\/www.trustpilot.com\/review\/8x8.com?target=blank&#038;rel=nofollow\" target=\"_blank\" rel=\"noopener\">avis Trustpilot<\/a> (ici 8&#215;8 n&rsquo;obtient que <strong>3.0\/5<\/strong>) et les retours directs d&rsquo;utilisateurs de plateformes comme Reddit et Quora, les \u00e9quipes en croissance quittent g\u00e9n\u00e9ralement ce g\u00e9ant des communications \u00e9tabli en raison de cinq \u00e9normes pi\u00e8ges op\u00e9rationnels.<\/p>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--cons wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">Les 5 principaux inconv\u00e9nients de 8&#215;8 qui poussent les \u00e9quipes en croissance \u00e0 partir<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong><strong><strong><strong><strong><strong>La synchronisation des donn\u00e9es backend \u00ab sale \u00bb :<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong>                <\/div>\n                                                    <div class=\"list-block__content-sub\">\n                        La pile technologique de 8&#215;8 est construite sur <strong>plusieurs acquisitions h\u00e9rit\u00e9es, ce qui provoque des erreurs de synchronisation graves et silencieuses<\/strong> avec les outils tiers. Votre tableau de bord affichera une connexion r\u00e9ussie, mais des semaines d&rsquo;enregistrements d&rsquo;appels et de transcriptions SMS ne parviendront pas al\u00e9atoirement \u00e0 se connecter \u00e0 votre CRM.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong><strong><strong><strong><strong>Facturation peu claire et contrats abusifs :<\/strong><\/strong><\/strong><\/strong><\/strong>                <\/div>\n                                                    <div class=\"list-block__content-sub\">\n                        8&#215;8 contraint les \u00e9quipes en croissance derri\u00e8re un mur \u00ab Contacter les ventes \u00bb, <strong>masquant compl\u00e8tement ses tarifs<\/strong>. Alors que les estimations de l&rsquo;industrie tierce placent leur niveau d&rsquo;entr\u00e9e de base autour de \u20ac24\/utilisateur, les capacit\u00e9s essentielles du centre de contact sont bloqu\u00e9es derri\u00e8re des mises \u00e0 niveau d&rsquo;entreprise qui gonflent les co\u00fbts r\u00e9els \u00e0 plus de \u20ac140 par poste. Vous ne conna\u00eetrez pas le co\u00fbt r\u00e9el avant d&rsquo;\u00eatre d\u00e9j\u00e0 en appel de vente.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong><strong><strong><strong><strong>Interfaces administratives complexes :<\/strong><\/strong><\/strong><\/strong><\/strong>                <\/div>\n                                                    <div class=\"list-block__content-sub\">\n                        Le <strong>portail administratif backend est notoirement dat\u00e9 et manque d&rsquo;outils<\/strong> de flux de travail visuels et intuitifs de glisser-d\u00e9poser. La mise en place d&rsquo;arborescences de routage multi-niveaux simples ou la modification de pr\u00e9pos\u00e9s automatiques n\u00e9cessite de naviguer dans des chemins labyrinthiques, for\u00e7ant fr\u00e9quemment les entreprises \u00e0 acheter de l&rsquo;assistance tierce pour la configuration informatique.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong><strong><strong><strong><strong>R\u00e9solution du support technique d\u00e9gradante :<\/strong><\/strong><\/strong><\/strong><\/strong>                <\/div>\n                                                    <div class=\"list-block__content-sub\">\n                        Lorsque vos lignes t\u00e9l\u00e9phoniques professionnelles tombent en panne, vous \u00eates <strong>achemin\u00e9 vers des files d&rsquo;attente de tickets non r\u00e9actives et des boucles de chatbot automatis\u00e9es<\/strong>. Les ing\u00e9nieurs du support en direct distribuent fr\u00e9quemment des outils d&rsquo;analyse de r\u00e9seau de base pour rejeter la faute sur votre FAI local, laissant des tickets critiques ouverts pendant des semaines.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong><strong><strong><strong><strong>Instabilit\u00e9 de l&rsquo;application et retards de SMS :<\/strong><\/strong><\/strong><\/strong><\/strong>                <\/div>\n                                                    <div class=\"list-block__content-sub\">\n                        Les employ\u00e9s \u00e0 distance subissent fr\u00e9quemment une latence s\u00e9v\u00e8re lors du changement de statut op\u00e9rationnel sur les applications mobiles et de bureau. Les <strong>appels t\u00e9l\u00e9phoniques entrants ne sonnent pas al\u00e9atoirement sur les appareils<\/strong>, et les messages texte des clients subissent fr\u00e9quemment des \u00e9checs de livraison silencieux, arrivant plus de 24 heures en retard.                    <\/div>\n                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/8x8-alternatives-g2-review-1.png\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis G2 sur 8&#215;8<\/div><a href=\"https:\/\/www.g2.com\/products\/8x8-contact-center\/reviews\/8x8-contact-center-review-9916150?target=blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Lire l&#039;avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/8x8-alternatives-g2-review-2.png\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis G2 sur 8&#215;8<\/div><a href=\"https:\/\/www.g2.com\/products\/8x8-contact-center\/reviews\/8x8-contact-center-review-4260518?target=blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Lire l&#039;avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/8x8-alternatives-trustpilot-review.png\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis Trustpilot sur 8&#215;8<\/div><a href=\"https:\/\/www.trustpilot.com\/reviews\/6a21b5df076e1c34d8bea16d?target=blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Lire l&#039;avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-notice\" role=\"region\" aria-label=\"Notice section\"><div class=\"notice-block\"><div class=\"notice-block__icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"21\" viewBox=\"0 0 20 21\" fill=\"none\" aria-hidden=\"true\"><path d=\"M10.0003 14.1667V10.8333M10.0003 7.5H10.0087M18.3337 10.8333C18.3337 15.4357 14.6027 19.1667 10.0003 19.1667C5.39795 19.1667 1.66699 15.4357 1.66699 10.8333C1.66699 6.23096 5.39795 2.5 10.0003 2.5C14.6027 2.5 18.3337 6.23096 18.3337 10.8333Z\" stroke=\"#535862\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"notice-block__content\"><div class=\"notice-block__text\">Malgr\u00e9 les probl\u00e8mes signal\u00e9s, 8&#215;8 reste un syst\u00e8me t\u00e9l\u00e9phonique d\u00e9cent. Et vous pouvez maintenant l&rsquo;explorer plus en d\u00e9tail dans notre <a href=\"https:\/\/www.cloudtalk.io\/fr\/avis-systeme-telephonique\/8x8\/\">avis d\u00e9taill\u00e9 sur 8&#215;8<\/a>.<\/div><\/div><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">Quelle est la meilleure alternative \u00e0 8&#215;8 ?<\/h2>\n\n<p><strong>CloudTalk est la meilleure alternative \u00e0 8&#215;8<\/strong> pour les \u00e9quipes de <a href=\"https:\/\/www.cloudtalk.io\/fr\/logiciel-de-centre-dappels-sortants\/\">vente<\/a> et de <a href=\"https:\/\/www.cloudtalk.io\/fr\/logiciel-de-centre-dappels-entrants-solution-de-centre-de-contacts\/\">support<\/a> en croissance (PME aux entreprises de taille interm\u00e9diaire). Avec des plans modulaires transparents \u00e0 partir de <strong>\u20ac19\/utilisateur\/mois<\/strong> et des modules compl\u00e9mentaires \u00e0 prix clairs, CloudTalk agit comme un moteur de communication agile, bas\u00e9 sur l&rsquo;IA, pour vos flux de travail quotidiens.<\/p>\n\n<p>La principale raison pour laquelle CloudTalk est meilleur que 8&#215;8 est qu&rsquo;<strong>il garantit l&rsquo;int\u00e9grit\u00e9 totale des donn\u00e9es gr\u00e2ce \u00e0 une architecture API native et moderne<\/strong>. Au lieu de lutter avec un backend fragment\u00e9 qui perd silencieusement le contexte client, CloudTalk offre une synchronisation bidirectionnelle fiable avec les <a href=\"https:\/\/www.cloudtalk.io\/blog\/best-crm-tools\/\">principaux outils logiciels<\/a>. Chaque conversation est instantan\u00e9ment enregistr\u00e9e dans votre base de donn\u00e9es existante, prot\u00e9geant vos repr\u00e9sentants du travail manuel co\u00fbteux.<\/p>\n\n<h3 class=\"wp-block-heading\">Pourquoi les \u00e9quipes consid\u00e8rent-elles CloudTalk comme la meilleure alternative \u00e0 8&#215;8 ?<\/h3>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--pros wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">Les 5 principaux avantages de CloudTalk : bas\u00e9s sur l&#039;exp\u00e9rience utilisateur r\u00e9elle<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong><strong><strong><strong><strong><strong>Synchronisation CRM impeccable :<\/strong><\/strong><\/strong><\/strong><strong><strong><strong><\/strong><\/strong><\/strong><\/strong><\/strong>                <\/div>\n                                                    <div class=\"list-block__content-sub\">\n                        CloudTalk \u00e9limine les silos de donn\u00e9es cr\u00e9\u00e9s par la fragmentation des plateformes h\u00e9rit\u00e9es. <strong>Chaque note d&rsquo;appel, segment de texte et enregistrement audio se synchronise de mani\u00e8re transparente<\/strong> avec <a href=\"https:\/\/www.cloudtalk.io\/fr\/integrations\/\">plus de 100 outils CRM et de centre d&rsquo;assistance<\/a> comme HubSpot et Salesforce en temps r\u00e9el, offrant aux agents un contexte client complet avant de r\u00e9pondre.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong><strong><strong><strong><strong>Tarification transparente et non punitive :<\/strong><\/strong><\/strong><\/strong><\/strong>                <\/div>\n                                                    <div class=\"list-block__content-sub\">\n                        Dites adieu aux ventes incitatives inattendues et aux frais de recouvrement de conformit\u00e9 in\u00e9vitables. CloudTalk propose des <a href=\"https:\/\/www.cloudtalk.io\/fr\/tarification-de-logiciel-de-centre-dappels\/\"><strong>plans et des modules compl\u00e9mentaires<\/strong><\/a> <strong>clairs et pr\u00e9visibles<\/strong>, vous offrant des analyses de routage avanc\u00e9es et des flux de travail d&rsquo;automatisation sans vous forcer \u00e0 opter pour un niveau de centre de contact d&rsquo;entreprise surcharg\u00e9.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong><strong><strong><strong><strong>Num\u00e9rotation intelligente avanc\u00e9e :<\/strong><\/strong><\/strong><\/strong><\/strong>                <\/div>\n                                                    <div class=\"list-block__content-sub\">\n                        CloudTalk aide les \u00e9quipes sortantes \u00e0 <strong>maximiser la vitesse de connexion sans latence du syst\u00e8me<\/strong>. Gr\u00e2ce aux <a href=\"https:\/\/www.cloudtalk.io\/?page_id=296734\">Power Dialers<\/a> et <a href=\"https:\/\/www.cloudtalk.io\/fr\/numeroteur-intelligent\/\">Smart Dialers<\/a> int\u00e9gr\u00e9s, vos repr\u00e9sentants peuvent parcourir automatiquement les campagnes de leads, \u00e9liminant compl\u00e8tement la saisie manuelle des donn\u00e9es.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong><strong><strong><strong><strong>IA conversationnelle native :<\/strong><\/strong><\/strong><\/strong><\/strong>                <\/div>\n                                                    <div class=\"list-block__content-sub\">\n                        Contrairement aux plateformes plus anciennes qui facturent des tarifs d&rsquo;utilisation impr\u00e9visibles pour leurs fonctionnalit\u00e9s d&rsquo;IA, CloudTalk domine le march\u00e9 avec une tarification transparente pour ses outils de productivit\u00e9 IA. Vous pouvez d\u00e9ployer la transcription d&rsquo;appels en temps r\u00e9el et l&rsquo;analyse des sentiments via un module compl\u00e9mentaire \u00e0 tarif fixe, ou <strong>lancer des <\/strong><a href=\"https:\/\/www.cloudtalk.io\/fr\/agents-vocaux-ia\/\"><strong>agents vocaux IA autonomes<\/strong><\/a><strong> pour g\u00e9rer les t\u00e2ches de routine 24h\/24 et 7j\/7<\/strong>.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong><strong><strong><strong><strong>Vaste empreinte mondiale :<\/strong><\/strong><\/strong><\/strong><\/strong>                <\/div>\n                                                    <div class=\"list-block__content-sub\">\n                        8&#215;8 limite strictement ses forfaits de routage illimit\u00e9 de base \u00e0 des zones s\u00e9lectionn\u00e9es. CloudTalk utilise un r\u00e9seau multi-op\u00e9rateurs hautement redondant et \u00e0 faible latence pour vous permettre d&rsquo;attribuer instantan\u00e9ment des <strong>num\u00e9ros de t\u00e9l\u00e9phone virtuels dans <\/strong><a href=\"https:\/\/www.cloudtalk.io\/fr\/pays-couverts\/\"><strong>160+ pays<\/strong><\/a>, ce qui en fait l&rsquo;outil d&rsquo;expansion internationale par excellence.                    <\/div>\n                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/cloudtalk-g2-review-2.png\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis CloudTalk G2<\/div><a href=\"https:\/\/www.g2.com\/products\/cloudtalk\/reviews\/cloudtalk-review-10917308?target=blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Lire l&#039;avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-cta wp-block-cloudtalk-cta--blue wp-block-cloudtalk-cta\"><div class=\"cta-block\"><div class=\"cta-block__content\"><h2 class=\"cta-block__headline\">Pr\u00eat \u00e0 en finir avec les frais inattendus, l&rsquo;enregistrement de donn\u00e9es d\u00e9fectueux et les boucles de support lentes\u00a0?<\/h2><div class=\"cta-block__description\">Passez \u00e0 une int\u00e9grit\u00e9 des donn\u00e9es \u00e0 toute \u00e9preuve, un routage d&rsquo;appels visuel et un support humain en direct. La configuration prend quelques minutes, et vous pouvez l&rsquo;essayer sans risque.<\/div><div class=\"cta-block__button\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\" class=\"btn btn-secondary\">Commencer un essai gratuit de 14 jours. <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">Comment nous avons \u00e9valu\u00e9 les principaux concurrents de 8&#215;8 en 2026<\/h2>\n\n<p>Pour identifier les meilleurs concurrents de 8&#215;8, nous avons examin\u00e9 de vastes donn\u00e9es de march\u00e9 et des discussions non filtr\u00e9es d&rsquo;administrateurs syst\u00e8me sur Reddit, Quora, G2 et Trustpilot. Nous nous sommes concentr\u00e9s sp\u00e9cifiquement sur les <a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/11-meilleures-solutions-de-telephonie-basees-sur-le-cloud-en-2024\/\"><strong>syst\u00e8mes t\u00e9l\u00e9phoniques bas\u00e9s sur le cloud<\/strong><\/a><strong> pour les \u00e9quipes agiles qui r\u00e9solvent directement les probl\u00e8mes structurels dont souffrent le plus les utilisateurs historiques de 8&#215;8<\/strong> : synchronisation des donn\u00e9es d\u00e9faillante, contrats opaques et portails d&rsquo;administration complexes.<\/p>\n\n<p>Notre \u00e9valuation s&rsquo;est concentr\u00e9e sur <strong>six domaines cl\u00e9s<\/strong> essentiels pour les entreprises du march\u00e9 interm\u00e9diaire en croissance :<\/p>\n\n\n<ul class=\"wp-block-list\"><li><strong>Co\u00fbt total de possession (CTP) :<\/strong> Nous avons audit\u00e9 les grilles tarifaires pour exposer les si\u00e8ges minimums, les conditions contractuelles obligatoires et les surcharges de conformit\u00e9 non divulgu\u00e9es qui gonflent les factures mensuelles.<\/li>\n\n<li><strong>Architecture de synchronisation CRM approfondie :<\/strong> Nous avons \u00e9valu\u00e9 la profondeur et la stabilit\u00e9 des int\u00e9grations natives, en v\u00e9rifiant que les plateformes ex\u00e9cutent des transferts de donn\u00e9es en temps r\u00e9el sans erreurs de limitation de d\u00e9bit.<\/li>\n\n<li><strong>Productivit\u00e9 et automatisation IA :<\/strong> Nous nous sommes concentr\u00e9s sur les outils de productivit\u00e9 int\u00e9gr\u00e9s, y compris les r\u00e9sum\u00e9s d&rsquo;appels automatis\u00e9s, l&rsquo;\u00e9valuation des sentiments et les flux de travail de num\u00e9rotation natifs qui acc\u00e9l\u00e8rent le volume d&rsquo;appels sortants.<\/li>\n\n<li><strong>Stabilit\u00e9 et port\u00e9e du r\u00e9seau :<\/strong> Nous avons suivi la redondance du r\u00e9seau de l&rsquo;op\u00e9rateur, les garanties de disponibilit\u00e9 SLA mondiales et la facilit\u00e9 de provisionnement de lignes virtuelles internationales de haute qualit\u00e9.<\/li>\n\n<li><strong>Facilit\u00e9 d&rsquo;utilisation administrative :<\/strong> Nous avons prioris\u00e9 les plateformes modernes dot\u00e9es de constructeurs de flux d&rsquo;appels visuels par glisser-d\u00e9poser qui permettent aux responsables non techniques de modifier le routage instantan\u00e9ment sans l&rsquo;aide du service informatique.<\/li>\n\n<li><strong>M\u00e9canismes de r\u00e9ponse du support :<\/strong> Nous avons fortement favoris\u00e9 les fournisseurs offrant des cadres d&rsquo;int\u00e9gration transparents et un acc\u00e8s direct, 24h\/24 et 7j\/7, \u00e0 des experts techniques humains en direct plut\u00f4t que des tickets par e-mail asynchrones.<\/li><\/ul>\n\n\n<div class=\"wp-block-cloudtalk-notice\" role=\"region\" aria-label=\"Notice section\"><div class=\"notice-block\"><div class=\"notice-block__icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"21\" viewBox=\"0 0 20 21\" fill=\"none\" aria-hidden=\"true\"><path d=\"M10.0003 14.1667V10.8333M10.0003 7.5H10.0087M18.3337 10.8333C18.3337 15.4357 14.6027 19.1667 10.0003 19.1667C5.39795 19.1667 1.66699 15.4357 1.66699 10.8333C1.66699 6.23096 5.39795 2.5 10.0003 2.5C14.6027 2.5 18.3337 6.23096 18.3337 10.8333Z\" stroke=\"#535862\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"notice-block__content\"><div class=\"notice-block__text\"><strong>Pourquoi faire confiance \u00e0 nos avis<\/strong> : D\u00e9couvrez comment nous maintenons notre <a href=\"https:\/\/www.cloudtalk.io\/content-integrity-statement\/\">int\u00e9grit\u00e9 de contenu<\/a> et notre <a href=\"https:\/\/www.cloudtalk.io\/software-review-methodology\/\">m\u00e9thodologie d&rsquo;examen des logiciels<\/a>.<\/div><\/div><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">Les 10 meilleures alternatives \u00e0 8&#215;8 pour 2026<\/h2>\n\n<p>Avant de nous plonger dans les d\u00e9tails individuels, voici un aper\u00e7u rapide de la comparaison des principaux concurrents de 8&#215;8 en termes de <strong>tarification d&rsquo;entr\u00e9e, de r\u00e8gles de si\u00e8ges et de fonctionnalit\u00e9s de base<\/strong>.<\/p>\n\n<div class=\"tv2 tv2--has-pin wp-block-cloudtalk-table-v2\" data-pin-column=\"2\" data-sticky-first-col=\"0\" data-center-cells=\"0\"><div class=\"table-block\"><div class=\"table-block__header\"><h2 class=\"table-block__headline\">Alternatives \u00e0 8&#215;8 compar\u00e9es<\/h2><div class=\"table-block__description\">Comparaison directe des concurrents et alternatives \u00e0 8&#215;8 pour les \u00e9quipes en croissance.<\/div><\/div><div class=\"table-block__table-container\">\n<table class=\"wp-block-cloudtalk-table-v2 tv2__table\"><tbody>\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row tv2__row--header\"><th class=\"tv2__cell tv2__cell--header\" scope=\"col\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Fonctionnalit\u00e9<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/th>\n\n<th class=\"tv2__cell tv2__cell--header\" scope=\"col\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">8&#215;8<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/th>\n\n<th class=\"tv2__cell tv2__cell--header\" scope=\"col\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">CloudTalk<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/th>\n\n<th class=\"tv2__cell tv2__cell--header\" scope=\"col\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Dialpad<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/th>\n\n<th class=\"tv2__cell tv2__cell--header\" scope=\"col\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\"><strong><strong><strong>Nextiva<\/strong><\/strong><\/strong><\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/th>\n\n<th class=\"tv2__cell tv2__cell--header\" scope=\"col\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">RingCentral<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/th><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Prix de d\u00e9part (Annuel)<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">\u20ac24\/utilisateur\/mois (rapport\u00e9 par les utilisateurs)<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">\u20ac19\/mois<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">\u20ac15\/mois<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">\u20ac15\/mois<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 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class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">\u20ac20\/mois<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Si\u00e8ges minimums<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">1 utilisateur<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">1 utilisateur<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">1 utilisateur<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">1 utilisateur<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">1 utilisateur<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Stabilit\u00e9 de la synchronisation CRM<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Faible (lacunes \u00ab\u00a0dirty mayo\u00a0\u00bb)<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Synchronisation profonde native (plus de 100 outils)<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Synchronisation stable<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">D\u00e9pend du niveau<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Tr\u00e8s complexe<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Couverture mondiale<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">14 \u00e0 48 pays<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Plus de 160 pays<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Plus de 70 pays<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Priorit\u00e9 \u00e0 l&rsquo;Am\u00e9rique du Nord<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Plus de 110 pays<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Moteur de conversation IA<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">N\u00e9cessite des niveaux co\u00fbteux<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Module compl\u00e9mentaire forfaitaire natif<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Int\u00e9gr\u00e9 nativement<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Module compl\u00e9mentaire s\u00e9par\u00e9 de \u20ac99<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Module compl\u00e9mentaire h\u00e9rit\u00e9 co\u00fbteux<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Constructeur de routage visuel<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Non<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Oui<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Oui<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Oui<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Oui (mais basique et peu maniable)<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Essai gratuit<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">N\/A<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">14 jours<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">14 jours<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">14 jours<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">14 jours<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n<\/tbody><\/table>\n<\/div><\/div><div class=\"table-block__footer\"><figcaption class=\"table-block__caption\">Un aper\u00e7u rapide de certaines des meilleures alternatives \u00e0 8&#215;8 pour les entreprises en croissance.<\/figcaption><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-note wp-block-cloudtalk-note\" aria-label=\"Note content\" role=\"note\"><div class=\"note-block\"><h3 class=\"note-block__title\" id=\"note-title-default\">Les co\u00fbts in\u00e9vitables des paywalls h\u00e9rit\u00e9s\u00a0:<\/h3><div class=\"note-block__description\" aria-labelledby=\"note-title-default\"><p>8&#215;8 positionne sa marque autour de solutions pour le march\u00e9 interm\u00e9diaire, mais cache compl\u00e8tement ses niveaux tarifaires derri\u00e8re des appels de vente obligatoires. Si votre \u00e9quipe de support en croissance a besoin de files d&rsquo;attente personnalis\u00e9es ou d&rsquo;analyses approfondies, vous \u00eates contraint \u00e0 des n\u00e9gociations aveugles pour des plans dont le co\u00fbt est estim\u00e9 jusqu&rsquo;\u00e0 \u20ac140 par si\u00e8ge.<\/p><p>CloudTalk met l&rsquo;accent sur une transparence totale d\u00e8s le premier jour. Nous croyons en la transparence des prix, et nous voulons que vous puissiez calculer votre ROI exact sans passer par les m\u00e9andres des ventes d&rsquo;entreprise.<\/p><\/div><a href=\"https:\/\/www.cloudtalk.io\/fr\/tarification-de-logiciel-de-centre-dappels\/\" class=\"btn btn-tertiary-gray btn-small\" aria-label=\"Read more about: D\u00e9couvrez les plans et tarifs de CloudTalk\">D\u00e9couvrez les plans et tarifs de CloudTalk<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M4.16699 9.99984H15.8337M15.8337 9.99984L10.0003 4.1665M15.8337 9.99984L10.0003 15.8332\" stroke=\"#535862\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div>\n\n<h3 class=\"wp-block-heading\" id=\"1\">1. CloudTalk : La meilleure alternative \u00e0 8&#215;8 pour les \u00e9quipes de vente et de support des PME en croissance<\/h3>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><div class=\"embed-block__inner-container\"><iframe src=\"https:\/\/www.youtube.com\/embed\/5XSOnDMveaw\" title=\"Embedded video\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/div><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis vid\u00e9o CloudTalk<\/div><a href=\"https:\/\/www.youtube.com\/watch?v=5XSOnDMveaw?target=blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Regarder sur YouTube <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Qu&rsquo;est-ce que CloudTalk\u00a0?<\/h4>\n\n<p><a href=\"http:\/\/cloudtalk\">CloudTalk<\/a> est un <a href=\"https:\/\/www.cloudtalk.io\/fr\/pbx-systeme-telephonique-dentreprise-base-sur-la-voip\/\">syst\u00e8me t\u00e9l\u00e9phonique professionnel bas\u00e9 sur l&rsquo;IA<\/a> con\u00e7u sp\u00e9cifiquement pour les \u00e9quipes de vente et de support client en croissance, qui ont principalement besoin d&rsquo;outils d&rsquo;automatisation pour se d\u00e9velopper sans augmenter consid\u00e9rablement leurs effectifs.<\/p>\n\n<p>Le logiciel de CloudTalk remplace le mat\u00e9riel t\u00e9l\u00e9phonique de bureau traditionnel et fragment\u00e9 par une application d&rsquo;espace de travail num\u00e9rique hautement stable. La plateforme agit comme un centre flexible pour les bureaux qui ont besoin de g\u00e9rer des op\u00e9rations t\u00e9l\u00e9phoniques internationales \u00e0 grand volume sans n\u00e9cessiter d&rsquo;ing\u00e9nieurs d\u00e9di\u00e9s.<\/p>\n\n<p><a href=\"https:\/\/www.cloudtalk.io\/fr\/temoignages-clients\/\"><strong>Approuv\u00e9 par 5,500+ entreprises<\/strong><\/a><strong> dans le monde entier<\/strong>, CloudTalk permet aux \u00e9quipes de PME et de moyennes entreprises en croissance de g\u00e9rer les appels clients sur les march\u00e9s mondiaux de mani\u00e8re rapide, intelligente et fiable.<\/p>\n\n<h4 class=\"wp-block-heading\">Pourquoi CloudTalk est une alternative solide \u00e0 8&#215;8\u00a0?<\/h4>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>\u00c9limine les erreurs d&rsquo;enregistrement des donn\u00e9es :<\/strong> CloudTalk fonctionne sur une configuration API native moderne qui se synchronise instantan\u00e9ment avec votre logiciel. Chaque interaction t\u00e9l\u00e9phonique, message texte et message vocal est automatiquement mis \u00e0 jour dans des outils comme <a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-dun-centre-dappel-pour-hubspot\/\">HubSpot<\/a> (plan Essentiel) ou <a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-de-votre-systeme-telephonique-dans-salesforce\/\">Salesforce<\/a> (plan Expert) sans perte de donn\u00e9es.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Rend vos factures logicielles mensuelles pr\u00e9visibles :<\/strong> Les <a href=\"https:\/\/www.cloudtalk.io\/call-routing\/\">outils avanc\u00e9s de routage d&rsquo;appels<\/a>, les tableaux de bord visuels et les configurations de texte sont disponibles d\u00e8s le d\u00e9part. Vous n&rsquo;avez pas besoin d&rsquo;acheter de co\u00fbteuses licences d&rsquo;entreprise juste pour voir les m\u00e9triques de performance standard.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Achemine les appels t\u00e9l\u00e9phoniques sur des r\u00e9seaux stables :<\/strong> CloudTalk utilise une configuration de serveur multi-op\u00e9rateurs intelligente pour maintenir un <a href=\"https:\/\/www.cloudtalk.io\/fr\/qualite-des-appels-chez-cloudtalk\/\">audio d&rsquo;arri\u00e8re-plan cristallin<\/a>. Cette configuration \u00e9limine les coupures d&rsquo;appels soudaines, les \u00e9chos et les d\u00e9connexions d&rsquo;appareils qui ralentissent souvent les utilisateurs de 8&#215;8.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Acc\u00e9l\u00e8re automatiquement la prospection sortante :<\/strong> Les repr\u00e9sentants n&rsquo;ont pas \u00e0 copier-coller des num\u00e9ros de t\u00e9l\u00e9phone toute la journ\u00e9e. Les <a href=\"https:\/\/www.cloudtalk.io\/blog\/what-is-a-power-dialer-how-does-it-increase-sales\/\">Power Dialers<\/a> et Smart Dialers int\u00e9gr\u00e9s (plan Expert) composent vos listes cibles s\u00e9quentiellement, maintenant vos agents connect\u00e9s aux prospects en direct.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Offre une aide technique en direct 24h\/24 et 7j\/7 :<\/strong> Si vous avez besoin de corriger une disposition de routage ou d&rsquo;activer une nouvelle ligne, de vrais experts du support r\u00e9pondent \u00e0 vos questions 24h\/24 et 7j\/7 (support t\u00e9l\u00e9phonique disponible sur le plan Expert). Votre bureau n&rsquo;a pas \u00e0 g\u00e9rer de chatbots automatis\u00e9s ni \u00e0 attendre des semaines pour une r\u00e9ponse par e-mail.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Transforme les conversations en informations exploitables :<\/strong> Gr\u00e2ce \u00e0 un module compl\u00e9mentaire <a href=\"https:\/\/www.cloudtalk.io\/fr\/conversation-intelligente-alimentee-par-lia\/\">Conversation Intelligence<\/a> \u00e0 tarif forfaitaire (seulement \u20ac9\/mois), CloudTalk transcrit et \u00e9value automatiquement chaque appel pour le sentiment client. Les responsables peuvent <a href=\"https:\/\/www.cloudtalk.io\/fr\/evaluation-des-appels\/\">examiner les scores d&rsquo;appels des \u00e9quipes<\/a> en un coup d&rsquo;\u0153il sans passer des heures \u00e0 \u00e9couter des fichiers audio individuels.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Quels sont les avantages et les inconv\u00e9nients de CloudTalk\u00a0?<\/h4>\n\n<div class=\"wp-block-cloudtalk-table table-style-pros_cons\"><div class=\"table-block\"><div class=\"table-block__table-container\"><table class=\"table-block__table\"><thead><tr><th>Avantages<\/th><th>Inconv\u00e9nients<\/th><\/tr><\/thead><tbody><tr><td><strong>Vaste choix de num\u00e9ros :<\/strong> Achetez des num\u00e9ros <a href=\"https:\/\/www.cloudtalk.io\/virtual-local-phone-numbers\/\">locaux<\/a>, mobiles ou <a href=\"https:\/\/www.cloudtalk.io\/fr\/outils-de-centre-dappels\/numeros-sans-frais-pour-centre-dappel\/\">gratuits<\/a> dans plus de 160 pays pour \u00e9tablir la confiance locale.<\/td><td><strong>Pas de r\u00e9unions vid\u00e9o natives :<\/strong> Le logiciel g\u00e8re la voix et les textes, ce qui signifie que vous avez besoin d&rsquo;une application suppl\u00e9mentaire pour les appels vid\u00e9o.<\/td><\/tr><tr><td><strong>Synchronisation CRM fiable :<\/strong> La synchronisation bidirectionnelle pr\u00e9vient la perte de donn\u00e9es sur plus de 100 outils CRM majeurs d\u00e8s le premier jour.<\/td><td><strong>Limites g\u00e9ographiques du plan de base :<\/strong> Le plan de d\u00e9marrage limite la couverture des appels sortants principalement aux r\u00e9gions NA et LATAM.<\/td><\/tr><tr><td><br><strong>Concepteur d&rsquo;appels visuel :<\/strong> Les gestionnaires non techniques peuvent organiser des menus t\u00e9l\u00e9phoniques complexes en quelques minutes \u00e0 l&rsquo;aide d&rsquo;un <a href=\"https:\/\/www.cloudtalk.io\/fr\/concepteur-de-flux-dappels\/\">outil de glisser-d\u00e9poser<\/a>.<\/td><td><strong>Co\u00fbts de la num\u00e9rotation multiligne :<\/strong> L&rsquo;utilisation du <a href=\"https:\/\/www.cloudtalk.io\/fr\/composeur-parallele\/\">composeur parall\u00e8le<\/a> pour appeler jusqu&rsquo;\u00e0 10 num\u00e9ros simultan\u00e9ment n\u00e9cessite un module compl\u00e9mentaire forfaitaire s\u00e9par\u00e9.<\/td><\/tr><tr><td><strong>Tarifs d&rsquo;abonnement clairs :<\/strong> Les structures tarifaires prot\u00e8gent votre entreprise des frais de conformit\u00e9 de t\u00e9l\u00e9communications inattendus.<\/td><td class=\"empty\"><\/td><\/tr><tr><td><strong>Tarifs mensuels fixes pour l&rsquo;IA :<\/strong> Les outils d&rsquo;analyse conversationnelle sont inclus pour un co\u00fbt mensuel pr\u00e9visible, au lieu de tarifs variables.<\/td><td class=\"empty\"><\/td><\/tr><\/tbody><\/table><\/div><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Quels sont les forfaits et les tarifs de CloudTalk ?<\/h4>\n\n<p>Les <a href=\"https:\/\/www.cloudtalk.io\/fr\/tarification-de-logiciel-de-centre-dappels\/\">tarifs de CloudTalk<\/a> commencent \u00e0 <strong>\u20ac19\/utilisateur\/mois<\/strong> (factur\u00e9 annuellement), avec les forfaits suivants :<\/p>\n\n\n<ul class=\"wp-block-list\"><li><strong>Lite<\/strong> &#8211; \u20ac19\/utilisateur\/mois<\/li>\n\n<li><strong>Starter<\/strong> &#8211; \u20ac25\/utilisateur\/mois<\/li>\n\n<li><strong>Essential<\/strong> &#8211; \u20ac29\/utilisateur\/mois<\/li>\n\n<li><strong>Expert<\/strong> &#8211; \u20ac49\/utilisateur\/mois<\/li>\n\n<li><strong>Personnalis\u00e9<\/strong> &#8211; Tarifs sur devis<\/li><\/ul>\n\n\n<div class=\"wp-block-cloudtalk-note wp-block-cloudtalk-note\" aria-label=\"Note content\" role=\"note\"><div class=\"note-block\"><h3 class=\"note-block__title\" id=\"note-title-default\">La valeur de l&#039;automatisation des flux de travail :<\/h3><div class=\"note-block__description\" aria-labelledby=\"note-title-default\"><p>Un outil de t\u00e9l\u00e9phonie professionnelle devrait faire gagner du temps \u00e0 votre \u00e9quipe, et non ajouter des t\u00e2ches de saisie manuelle \u00e0 leur journ\u00e9e. Parce que CloudTalk synchronise vos notes d&rsquo;appel directement avec vos fichiers clients existants, vos repr\u00e9sentants retrouvent des heures dans leur semaine qu&rsquo;ils peuvent consacrer \u00e0 des t\u00e2ches g\u00e9n\u00e9ratrices de revenus en direct.<\/p><\/div><a href=\"https:\/\/www.cloudtalk.io\/fr\/automatisation-du-flux-de-travail\/\" class=\"btn btn-tertiary-gray btn-small\" aria-label=\"Read more about: D\u00e9couvrir l&#039;automatisation des flux de travail\">D\u00e9couvrir l&#039;automatisation des flux de travail<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M4.16699 9.99984H15.8337M15.8337 9.99984L10.0003 4.1665M15.8337 9.99984L10.0003 15.8332\" stroke=\"#535862\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Que disent les clients de CloudTalk ?<\/h4>\n\n<p>Les responsables qui transf\u00e8rent leurs \u00e9quipes de 8&#215;8 ou d&rsquo;autres syst\u00e8mes existants vers CloudTalk constatent une r\u00e9duction imm\u00e9diate de la charge de travail administrative et des connexions vocales tr\u00e8s stables.<\/p>\n\n\n<ul class=\"wp-block-list\"><li><strong>Connexions d&rsquo;appel claires :<\/strong> Les utilisateurs notent constamment que l&rsquo;audio des appels reste stable, sans d\u00e9calage ni \u00e9cho lors des conversations internationales.<\/li>\n\n<li><strong>Z\u00e9ro friction administrative :<\/strong> Les responsables des ventes rapportent que les journaux d&rsquo;appels et les transcriptions sont int\u00e9gr\u00e9s \u00e0 leurs bases de donn\u00e9es parfaitement \u00e0 chaque fois.<\/li>\n\n<li><strong>Temps d&rsquo;attente minimes pour le support :<\/strong> Un petit groupe d&rsquo;administrateurs mentionne que joindre les ing\u00e9nieurs pendant les heures de pointe r\u00e9gionales peut prendre quelques minutes suppl\u00e9mentaires.<\/li><\/ul>\n\n\n<h4 class=\"wp-block-heading\">Comment les utilisateurs de G2 \u00e9valuent CloudTalk ?<\/h4>\n\n<p>La <a href=\"https:\/\/www.g2.com\/products\/cloudtalk\/reviews?target=blank&#038;rel=nofollow\" target=\"_blank\" rel=\"noopener\">note G2<\/a> actuelle de CloudTalk est de <strong>4,4\/5<\/strong>, sur plus de 1 800 avis d&rsquo;utilisateurs v\u00e9rifi\u00e9s.<\/p>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/cloudtalk-g2-review-1.png\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis G2 sur CloudTalk<\/div><a href=\"https:\/\/www.g2.com\/products\/cloudtalk\/reviews\/cloudtalk-review-11525836?target=blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Lire l&#039;avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/cloudtalk-g2-review-3.png\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis G2 sur CloudTalk<\/div><a href=\"https:\/\/www.g2.com\/products\/cloudtalk\/reviews\/cloudtalk-review-11463936?target=blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Lire l&#039;avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-notice\" role=\"region\" aria-label=\"Notice section\"><div class=\"notice-block\"><div class=\"notice-block__icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"21\" viewBox=\"0 0 20 21\" fill=\"none\" aria-hidden=\"true\"><path d=\"M10.0003 14.1667V10.8333M10.0003 7.5H10.0087M18.3337 10.8333C18.3337 15.4357 14.6027 19.1667 10.0003 19.1667C5.39795 19.1667 1.66699 15.4357 1.66699 10.8333C1.66699 6.23096 5.39795 2.5 10.0003 2.5C14.6027 2.5 18.3337 6.23096 18.3337 10.8333Z\" stroke=\"#535862\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"notice-block__content\"><div class=\"notice-block__text\">En plus d&rsquo;\u00eatre la meilleure alternative 8&#215;8 pour les petites entreprises, CloudTalk est aussi la meilleure alternative 8&#215;8 pour l&rsquo;enregistrement automatique des appels. Vous voulez savoir pourquoi ? Consultez notre <a href=\"https:\/\/www.cloudtalk.io\/cloudtalk-vs-8x8-call-recording\/\">comparaison CloudTalk vs 8&#215;8 pour l&rsquo;enregistrement des appels<\/a>.<\/div><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-cta wp-block-cloudtalk-cta--blue wp-block-cloudtalk-cta\"><div class=\"cta-block\"><div class=\"cta-block__content\"><h2 class=\"cta-block__headline\">Ce que CloudTalk vous offre vous pla\u00eet ? Essayez gratuitement.<\/h2><div class=\"cta-block__description\">Vous souhaitez d\u00e9couvrir une suite de communication professionnelle v\u00e9ritablement aliment\u00e9e par l&rsquo;IA qui maximisera la productivit\u00e9 de vos repr\u00e9sentants ? Inscrivez-vous et essayez-la. Les 14 premiers jours sont offerts, aucune carte de cr\u00e9dit n&rsquo;est requise.<\/div><div class=\"cta-block__button\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\" class=\"btn btn-secondary\">D\u00e9marrer l&#039;essai gratuit <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div>\n\n<h3 class=\"wp-block-heading\" id=\"2\">2. Dialpad : Id\u00e9al pour les \u00e9quipes qui privil\u00e9gient le coaching IA natif<\/h3>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><div class=\"embed-block__inner-container\"><iframe src=\"https:\/\/www.youtube.com\/embed\/_6Yih9_T0pE\" title=\"Embedded video\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/div><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis vid\u00e9o sur Dialpad<\/div><a href=\"https:\/\/www.youtube.com\/watch?v=_6Yih9_T0pE?target=blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Voir sur YouTube <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Qu&rsquo;est-ce que Dialpad ?<\/h4>\n\n<p><a href=\"https:\/\/www.cloudtalk.io\/?page_id=10727\">Dialpad<\/a> est une application <a href=\"https:\/\/www.cloudtalk.io\/blog\/unified-communications-as-a-service-providers\/\">UCaaS<\/a> (Communications unifi\u00e9es en tant que service) moderne con\u00e7ue autour de flux de travail IA. La plateforme se concentre sur la <a href=\"https:\/\/www.cloudtalk.io\/fr\/outils-de-centre-dappels\/transcription-des-appels\/\">transcription d&rsquo;appels automatis\u00e9e<\/a>, le suivi des agents en direct et la messagerie d&rsquo;\u00e9quipe num\u00e9rique sur les ordinateurs et les appareils mobiles. Dialpad est id\u00e9al pour les \u00e9quipes de vente en croissance sur le march\u00e9 interm\u00e9diaire qui souhaitent des instructions de coaching automatis\u00e9es d\u00e9livr\u00e9es aux agents pendant qu&rsquo;ils parlent activement aux prospects.<\/p>\n\n<h4 class=\"wp-block-heading\">Pourquoi Dialpad est-il un concurrent s\u00e9rieux de 8&#215;8 ?<\/h4>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Guide les agents pendant les appels clients en direct :<\/strong> L&rsquo;IA int\u00e9gr\u00e9e suit les appels en cours et affiche des fiches conseils utiles \u00e0 l&rsquo;\u00e9cran d\u00e8s qu&rsquo;un client \u00e9voque un probl\u00e8me de prix ou le nom d&rsquo;un concurrent.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Enregistre instantan\u00e9ment les r\u00e9sum\u00e9s dans votre syst\u00e8me :<\/strong> La plateforme transcrit les appels t\u00e9l\u00e9phoniques au fur et \u00e0 mesure, ins\u00e9rant des r\u00e9capitulatifs \u00e9crits directement dans vos profils clients pour combler les lacunes de documentation.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Combine les canaux d&rsquo;\u00e9quipe dans une seule interface :<\/strong> Les r\u00e9unions vid\u00e9o, les appels externes et les messages clients fonctionnent sur un \u00e9cran de bureau \u00e9pur\u00e9, \u00e9vitant les ralentissements logiciels en arri\u00e8re-plan.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Quels sont les avantages et les inconv\u00e9nients de Dialpad ?<\/h4>\n\n<div class=\"wp-block-cloudtalk-table table-style-pros_cons\"><div class=\"table-block\"><div class=\"table-block__table-container\"><table class=\"table-block__table\"><thead><tr><th>Avantages<\/th><th>Inconv\u00e9nients<\/th><\/tr><\/thead><tbody><tr><td><strong>Transcription d&rsquo;appels instantan\u00e9e :<\/strong> Le syst\u00e8me documente les conversations actives en continu pour capturer les \u00e9l\u00e9ments d&rsquo;action.<\/td><td><strong>P\u00e9nalit\u00e9s pour les tarifs mensuels :<\/strong> Renoncer \u00e0 un contrat annuel augmente votre tarif d&rsquo;abonnement standard de 80 %.<\/td><\/tr><tr><td><strong>Aucun nombre de postes obligatoire :<\/strong> Les op\u00e9rateurs seuls peuvent ouvrir un compte sans payer pour des lignes suppl\u00e9mentaires inutilis\u00e9es.<\/td><td><strong>Canaux de support 24\/7 restreints :<\/strong> L&rsquo;aide t\u00e9l\u00e9phonique 24h\/24 et 7j\/7 n\u00e9cessite de quitter le niveau de base.<\/td><\/tr><tr><td><strong>Interface logicielle moderne :<\/strong> La pr\u00e9sentation \u00e9pur\u00e9e de l&rsquo;application facilite l&rsquo;apprentissage des nouveaux employ\u00e9s sans formation.<\/td><td><strong>M\u00e9canismes de routage bloqu\u00e9s :<\/strong> La distribution des appels bas\u00e9e sur les comp\u00e9tences et les files d&rsquo;attente complexes n\u00e9cessitent des niveaux logiciels distincts.<\/td><\/tr><\/tbody><\/table><\/div><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Quels sont les forfaits et les tarifs de Dialpad ?<\/h4>\n\n<p>Les <a href=\"https:\/\/www.cloudtalk.io\/blog\/dialpad-pricing\/\">tarifs de Dialpad<\/a> commencent \u00e0 <strong>\u20ac15\/utilisateur\/mois<\/strong> (factur\u00e9 annuellement), avec les forfaits suivants :<\/p>\n\n\n<ul class=\"wp-block-list\"><li><strong>Standard<\/strong> &#8211; \u20ac15\/utilisateur\/mois<\/li>\n\n<li><strong>Pro<\/strong> &#8211; \u20ac25\/utilisateur\/mois<\/li>\n\n<li><strong>Essentials<\/strong> &#8211; \u20ac39\/utilisateur\/mois<\/li>\n\n<li><strong>Advanced<\/strong> &#8211; \u20ac95\/agent\/mois (id\u00e9al pour les centres de contact)<\/li><\/ul>\n\n\n<div class=\"wp-block-cloudtalk-note wp-block-cloudtalk-note\" aria-label=\"Note content\" role=\"note\"><div class=\"note-block\"><h3 class=\"note-block__title\" id=\"note-title-default\">Le pi\u00e8ge du niveau centre de contact :<\/h3><div class=\"note-block__description\" aria-labelledby=\"note-title-default\"><p>Bien que le prix de d\u00e9part semble tr\u00e8s abordable, la cr\u00e9ation d&rsquo;une configuration compl\u00e8te pour une \u00e9quipe de support change les chiffres. L&rsquo;acc\u00e8s \u00e0 des files d&rsquo;attente d&rsquo;appels approfondies et \u00e0 des options de routage avanc\u00e9es n\u00e9cessite de passer au niveau premium, ce qui augmente votre facture logicielle mensuelle.<\/p><\/div><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Que disent les clients de Dialpad ?<\/h4>\n\n<p>Les utilisateurs de Dialpad appr\u00e9cient g\u00e9n\u00e9ralement la pr\u00e9cision des transcriptions automatis\u00e9es, mais certains affirment que les mises \u00e0 jour de niveau peuvent devenir co\u00fbteuses.<\/p>\n\n\n<ul class=\"wp-block-list\"><li><strong>R\u00e9sum\u00e9s automatis\u00e9s utiles :<\/strong> Les rapports d&rsquo;\u00e9valuation montrent que le syst\u00e8me identifie bien les mots-cl\u00e9s sp\u00e9cifiques, offrant aux gestionnaires des informations rapides.<\/li>\n\n<li><strong>Fen\u00eatres d&rsquo;application unifi\u00e9es :<\/strong> Les repr\u00e9sentants signalent que le passage des canaux de chat aux lignes vocales externes fonctionne sans plantage d&rsquo;application.<\/li>\n\n<li><strong>D\u00e9lais de routage d&rsquo;appels non r\u00e9solus :<\/strong> Les gestionnaires de syst\u00e8me notent que la r\u00e9solution des probl\u00e8mes de performance des lignes peut impliquer d&rsquo;attendre le support par e-mail de niveau deux.<\/li><\/ul>\n\n\n<h4 class=\"wp-block-heading\">Comment les utilisateurs de G2 \u00e9valuent Dialpad ?<\/h4>\n\n<p>La <a href=\"https:\/\/www.g2.com\/products\/dialpad-connect\/reviews?target=blank&#038;rel=nofollow\" target=\"_blank\" rel=\"noopener\">note G2<\/a> actuelle de Dialpad est de <strong>4,4\/5<\/strong>, sur plus de 4 000 avis d&rsquo;utilisateurs v\u00e9rifi\u00e9s.<\/p>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/dialpad-g2-review.png\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis G2 sur Dialpad<\/div><a href=\"https:\/\/www.g2.com\/products\/dialpad-connect\/reviews\/dialpad-connect-review-12610593?target=blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Lire l&#039;avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-notice\" role=\"region\" aria-label=\"Notice section\"><div class=\"notice-block\"><div class=\"notice-block__icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"21\" viewBox=\"0 0 20 21\" fill=\"none\" aria-hidden=\"true\"><path d=\"M10.0003 14.1667V10.8333M10.0003 7.5H10.0087M18.3337 10.8333C18.3337 15.4357 14.6027 19.1667 10.0003 19.1667C5.39795 19.1667 1.66699 15.4357 1.66699 10.8333C1.66699 6.23096 5.39795 2.5 10.0003 2.5C14.6027 2.5 18.3337 6.23096 18.3337 10.8333Z\" stroke=\"#535862\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"notice-block__content\"><div class=\"notice-block__text\">En savoir plus sur cette alternative 8&#215;8 pour les transcriptions IA dans notre <a href=\"https:\/\/www.cloudtalk.io\/fr\/avis-systeme-telephonique\/dialpad\/\">avis sur Dialpad<\/a>.<\/div><\/div><\/div><\/div>\n\n<h3 class=\"wp-block-heading\" id=\"3\">3. Nextiva : Id\u00e9al pour la fiabilit\u00e9 et la disponibilit\u00e9 bas\u00e9es aux \u00c9tats-Unis<\/h3>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><div class=\"embed-block__inner-container\"><iframe src=\"https:\/\/www.youtube.com\/embed\/XJf_QKmEZck\" title=\"Embedded video\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/div><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis vid\u00e9o sur Nextiva<\/div><a href=\"https:\/\/www.youtube.com\/watch?v=XJf_QKmEZck?target=blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Voir sur YouTube <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Qu&rsquo;est-ce que Nextiva ?<\/h4>\n\n<p><a href=\"https:\/\/www.cloudtalk.io\/?page_id=15281\">Nextiva<\/a> est un syst\u00e8me UCaaS \u00e9tabli qui se concentre sur la stabilit\u00e9 du r\u00e9seau r\u00e9gional et le service client domestique. Le logiciel regroupe le routage t\u00e9l\u00e9phonique traditionnel, la messagerie d&rsquo;\u00e9quipe, les espaces vid\u00e9o et les outils de sondage de base dans un hub central. Nextiva cible principalement les entreprises nord-am\u00e9ricaines qui recherchent une infrastructure stable et des \u00e9crans de gestion simples plut\u00f4t que des outils logiciels complexes.<\/p>\n\n<h4 class=\"wp-block-heading\">Pourquoi Nextiva est-il un concurrent s\u00e9rieux de 8&#215;8 ?<\/h4>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>\u00c9limine les interruptions inattendues du syst\u00e8me :<\/strong> Soutenu par un r\u00e9seau de serveurs multi-points \u00e9tabli, Nextiva maintient votre syst\u00e8me t\u00e9l\u00e9phonique op\u00e9rationnel pendant les heures de pointe r\u00e9gionales.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Vous connecte \u00e0 des ing\u00e9nieurs domestiques :<\/strong> Le support technique fonctionne avec des \u00e9quipes humaines r\u00e9actives bas\u00e9es aux \u00c9tats-Unis, \u00e9vitant les impasses des services d&rsquo;assistance automatis\u00e9s.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Simplifie les ajustements de routage d&rsquo;appels :<\/strong> Le back-end propose un outil de mise en page visuelle clair, permettant au personnel non technique d&rsquo;ajuster les arborescences t\u00e9l\u00e9phoniques sans toucher au code.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Quels sont les avantages et les inconv\u00e9nients de Nextiva ?<\/h4>\n\n<div class=\"wp-block-cloudtalk-table table-style-pros_cons\"><div class=\"table-block\"><div class=\"table-block__table-container\"><table class=\"table-block__table\"><thead><tr><th>Avantages<\/th><th>Inconv\u00e9nients<\/th><\/tr><\/thead><tbody><tr><td><strong>C\u0153urs de r\u00e9seau tr\u00e8s stables :<\/strong> Des n\u0153uds de traitement redondants prot\u00e8gent vos lignes de bureau des pannes soudaines.<\/td><td><strong>Modernisations IA co\u00fbteuses :<\/strong> L&rsquo;acc\u00e8s aux options de transcription intelligente n\u00e9cessite des modules compl\u00e9mentaires s\u00e9par\u00e9s \u00e0 partir de \u20ac99\/mois.<\/td><\/tr><tr><td><strong>Applications d&rsquo;espace de travail d&rsquo;\u00e9quipe coh\u00e9sives :<\/strong> Les chats internes et les appels externes utilisent un cadre de bureau unique.<\/td><td><strong>Structures de contrat rigides :<\/strong> Les tarifs les plus bas vous lient \u00e0 des contrats fixes de 12 mois et limitent la taille globale des \u00e9quipes.<\/td><\/tr><tr><td><strong>Support de d\u00e9ploiement d\u00e9di\u00e9 :<\/strong> Le personnel d&rsquo;impl\u00e9mentation aide votre \u00e9quipe \u00e0 transf\u00e9rer les num\u00e9ros pour \u00e9viter les temps d&rsquo;arr\u00eat t\u00e9l\u00e9phoniques.<\/td><td><strong>Appels internationaux factur\u00e9s \u00e0 la minute :<\/strong> La port\u00e9e mondiale utilise des structures de paiement \u00e0 la minute qui peuvent gonfler les factures de vente.<\/td><\/tr><\/tbody><\/table><\/div><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Quels sont les forfaits et les tarifs de Nextiva ?<\/h4>\n\n<p>Les <a href=\"https:\/\/www.cloudtalk.io\/blog\/nextiva-pricing\/\">tarifs de Nextiva<\/a> commencent \u00e0 <strong>\u20ac15\/utilisateur\/mois<\/strong> (factur\u00e9 annuellement), mais pour obtenir m\u00eame les fonctionnalit\u00e9s de base d&rsquo;un centre d&rsquo;appels, vous aurez besoin du <strong>forfait Engage \u00e0 \u20ac25\/mois<\/strong>. Voici la ventilation compl\u00e8te :<\/p>\n\n\n<ul class=\"wp-block-list\"><li><strong>Core<\/strong> &#8211; \u20ac15\/utilisateur\/mois<\/li>\n\n<li><strong>Engage<\/strong> &#8211; \u20ac25\/utilisateur\/mois<\/li>\n\n<li><strong>Scale<\/strong> &#8211; \u20ac75\/utilisateur\/mois (Fonctionnalit\u00e9s de centre de contact)<\/li>\n\n<li><strong>Professional<\/strong> &#8211; Sur devis (Plans entreprise)<\/li><\/ul>\n\n\n<div class=\"wp-block-cloudtalk-note wp-block-cloudtalk-note\" aria-label=\"Note content\" role=\"note\"><div class=\"note-block\"><h3 class=\"note-block__title\" id=\"note-title-default\">La limite de fonctionnalit\u00e9s du forfait de base :<\/h3><div class=\"note-block__description\" aria-labelledby=\"note-title-default\"><p>Assurez-vous de v\u00e9rifier la matrice des fonctionnalit\u00e9s avant de signer votre contrat. Le forfait de base Core manque d&rsquo;options essentielles de suivi de centre d&rsquo;appels et omet l&rsquo;enregistrement standard des appels, obligeant la plupart des \u00e9quipes actives \u00e0 acheter des forfaits sup\u00e9rieurs.<\/p><\/div><a href=\"https:\/\/www.cloudtalk.io\/8x8-vs-nextiva\/\" class=\"btn btn-tertiary-gray btn-small\" aria-label=\"Read more about: Nextiva vs 8x8\">Nextiva vs 8&#215;8<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M4.16699 9.99984H15.8337M15.8337 9.99984L10.0003 4.1665M15.8337 9.99984L10.0003 15.8332\" stroke=\"#535862\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Que disent les clients de Nextiva ?<\/h4>\n\n<p>Les utilisateurs de Nextiva soulignent la fiabilit\u00e9 du syst\u00e8me et le support t\u00e9l\u00e9phonique, bien que certains mentionnent que le back-end semble assez obsol\u00e8te.<\/p>\n\n\n<ul class=\"wp-block-list\"><li><strong>Performances d&rsquo;appel constantes :<\/strong> Les \u00e9quipes de bureau appr\u00e9cient que les appels ne souffrent pas de distorsion audio ou de coupures soudaines.<\/li>\n\n<li><strong>Services d&rsquo;assistance comp\u00e9tents :<\/strong> Les avis montrent que les \u00e9quipes d&rsquo;assistance client en direct restent en ligne jusqu&rsquo;\u00e0 ce que vos probl\u00e8mes de routage soient compl\u00e8tement r\u00e9solus.<\/li>\n\n<li><strong>\u00c9crans d&rsquo;administration peu intuitifs :<\/strong> Les gestionnaires de r\u00e9seau d\u00e9clarent que la mise \u00e0 jour des profils d&rsquo;utilisateur individuels implique de fouiller dans d&rsquo;anciennes arborescences de menus.<\/li><\/ul>\n\n\n<h4 class=\"wp-block-heading\">Comment les utilisateurs de G2 \u00e9valuent Nextiva ?<\/h4>\n\n<p>La note actuelle de Nextiva sur <a href=\"https:\/\/www.g2.com\/products\/nextiva\/reviews?target=blank&#038;rel=nofollow\" target=\"_blank\" rel=\"noopener\">G2<\/a> est de <strong>4,5\/5<\/strong>, bas\u00e9e sur plus de 3 400 avis d&rsquo;utilisateurs v\u00e9rifi\u00e9s.<\/p>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/nextiva-g2-review.png\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis Nextiva sur G2<\/div><a href=\"https:\/\/www.g2.com\/products\/nextiva\/reviews\/nextiva-review-12535510?target=blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Lire l&#039;avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-notice\" role=\"region\" aria-label=\"Notice section\"><div class=\"notice-block\"><div class=\"notice-block__icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"21\" viewBox=\"0 0 20 21\" fill=\"none\" aria-hidden=\"true\"><path d=\"M10.0003 14.1667V10.8333M10.0003 7.5H10.0087M18.3337 10.8333C18.3337 15.4357 14.6027 19.1667 10.0003 19.1667C5.39795 19.1667 1.66699 15.4357 1.66699 10.8333C1.66699 6.23096 5.39795 2.5 10.0003 2.5C14.6027 2.5 18.3337 6.23096 18.3337 10.8333Z\" stroke=\"#535862\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"notice-block__content\"><div class=\"notice-block__text\">D\u00e9couvrez cette alternative am\u00e9ricaine populaire \u00e0 8&#215;8 dans notre <a href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/nextiva\/\">avis d\u00e9taill\u00e9 sur Nextiva<\/a>.<\/div><\/div><\/div><\/div>\n\n<h3 class=\"wp-block-heading\" id=\"4\">4. RingCentral : Id\u00e9al pour l&rsquo;int\u00e9gration approfondie en entreprise<\/h3>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><div class=\"embed-block__inner-container\"><iframe src=\"https:\/\/www.youtube.com\/embed\/o43JIbN7FVQ\" title=\"Embedded video\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/div><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis vid\u00e9o RingCentral<\/div><a href=\"https:\/\/www.youtube.com\/watch?v=o43JIbN7FVQ?target=blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Regarder sur YouTube <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Qu&rsquo;est-ce que RingCentral ?<\/h4>\n\n<p><a href=\"https:\/\/www.google.com\/search?q=https:\/\/www.cloudtalk.io\/ringcentral-alternative\/%3Ftarget%3Dblank%26rel%3Dnofollow\">RingCentral<\/a> (connu pour ses suites RingEX et RingCX) est une plateforme de communication \u00e0 grande \u00e9chelle con\u00e7ue pour g\u00e9rer un grand nombre d&rsquo;utilisateurs dans des entreprises multisites. Le logiciel int\u00e8gre une gouvernance technique approfondie, des forums d&rsquo;\u00e9quipe internes, des appels vid\u00e9o et des options de fax num\u00e9rique dans un \u00e9cosyst\u00e8me d&rsquo;entreprise. RingCentral sert principalement les <a href=\"https:\/\/www.cloudtalk.io\/enterprise-call-center-solution\/\">op\u00e9rations d&rsquo;entreprise<\/a> qui n\u00e9cessitent des param\u00e8tres de conformit\u00e9 approfondis et des centaines de liens logiciels pr\u00e9int\u00e9gr\u00e9s.<\/p>\n\n<h4 class=\"wp-block-heading\">Pourquoi RingCentral est-il un concurrent s\u00e9rieux de 8&#215;8 ?<\/h4>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Se connecte \u00e0 des syst\u00e8mes d&rsquo;entreprise complexes :<\/strong> La plateforme propose plus de 300 int\u00e9grations logicielles natives pr\u00e9existantes, surpassant facilement 8&#215;8.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Change d&rsquo;appareil en un seul clic :<\/strong> Les repr\u00e9sentants utilisant Nextiva peuvent transf\u00e9rer des conversations t\u00e9l\u00e9phoniques actives de leurs t\u00e9l\u00e9phones de bureau physiques vers leurs applications mobiles sans d\u00e9calage ni coupure d&rsquo;appel.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Respecte les r\u00e9glementations strictes de s\u00e9curit\u00e9 de l&rsquo;industrie :<\/strong> Le r\u00e9seau mondial de serveurs est dot\u00e9 de certifications industrielles avanc\u00e9es, garantissant la s\u00e9curit\u00e9 des donn\u00e9es financi\u00e8res et des dossiers m\u00e9dicaux.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Quels sont les avantages et les inconv\u00e9nients de RingCentral ?<\/h4>\n\n<div class=\"wp-block-cloudtalk-table table-style-pros_cons\"><div class=\"table-block\"><div class=\"table-block__table-container\"><table class=\"table-block__table\"><thead><tr><th>Avantages<\/th><th>Inconv\u00e9nients<\/th><\/tr><\/thead><tbody><tr><td><strong>Large s\u00e9lection d&rsquo;int\u00e9grations :<\/strong> La plateforme s&rsquo;int\u00e8gre dans des architectures de bases de donn\u00e9es complexes \u00e0 travers diff\u00e9rents d\u00e9partements.<\/td><td><strong>Ajustements de facture peu clairs :<\/strong> Les factures mensuelles sont fr\u00e9quemment alourdies de frais administratifs distincts et de lignes de r\u00e9cup\u00e9ration des co\u00fbts.<\/td><\/tr><tr><td><strong>Transfert d&rsquo;appel fluide :<\/strong> Le transfert d&rsquo;appels actifs entre ordinateurs portables et lignes mobiles ne n\u00e9cessite qu&rsquo;un seul clic.<\/td><td><strong>Syst\u00e8mes de configuration backend complexes :<\/strong> La configuration de flux d&rsquo;appels avanc\u00e9s n\u00e9cessite une formation administrative substantielle ou un support informatique.<\/td><\/tr><tr><td><strong>Capacit\u00e9 du syst\u00e8me d&rsquo;entreprise :<\/strong> L&rsquo;infrastructure g\u00e8re facilement des milliers d&rsquo;extensions actives \u00e0 travers diff\u00e9rents bureaux mondiaux.<\/td><td><strong>Limites strictes de volume de SMS :<\/strong> Le forfait de base limite l&rsquo;envoi de SMS sortants aux clients \u00e0 25 messages par mois.<\/td><\/tr><\/tbody><\/table><\/div><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Quels sont les forfaits et tarifs de RingCentral ?<\/h4>\n\n<p>Les <a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/tarifs-ringcentral\/\">tarifs de RingCentral<\/a> commencent \u00e0 <strong>\u20ac20\/utilisateur\/mois<\/strong> (factur\u00e9 annuellement), avec les forfaits suivants :<\/p>\n\n\n<ul class=\"wp-block-list\"><li><strong>Core<\/strong> &#8211; \u20ac20\/utilisateur\/mois<\/li>\n\n<li><strong>Advanced<\/strong> &#8211; \u20ac25\/utilisateur\/mois<\/li>\n\n<li><strong>Ultra<\/strong> &#8211; \u20ac35\/utilisateur\/mois<\/li><\/ul>\n\n\n<div class=\"wp-block-cloudtalk-note wp-block-cloudtalk-note\" aria-label=\"Note content\" role=\"note\"><div class=\"note-block\"><h3 class=\"note-block__title\" id=\"note-title-default\">L&#039;impact des modules compl\u00e9mentaires :<\/h3><div class=\"note-block__description\" aria-labelledby=\"note-title-default\"><p>Bien que les tarifs du forfait de base semblent simples, soyez attentif aux exigences suppl\u00e9mentaires. D\u00e9bloquer des outils d&rsquo;IA conversationnelle avanc\u00e9s ou \u00e9tendre vos limites de SMS n\u00e9cessite l&rsquo;achat de licences compl\u00e9mentaires distinctes, ce qui peut entra\u00eener des augmentations de budget inattendues.<\/p><\/div><a href=\"https:\/\/www.cloudtalk.io\/8x8-vs-ringcentral\/\" class=\"btn btn-tertiary-gray btn-small\" aria-label=\"Read more about: RingCentral vs 8x8\">RingCentral vs 8&#215;8<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M4.16699 9.99984H15.8337M15.8337 9.99984L10.0003 4.1665M15.8337 9.99984L10.0003 15.8332\" stroke=\"#535862\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Que disent les clients de RingCentral ?<\/h4>\n\n<p>Les directeurs d&rsquo;entreprise appr\u00e9cient la stabilit\u00e9 de Nextiva, mais les \u00e9quipes du march\u00e9 interm\u00e9diaire mentionnent que les ajustements du syst\u00e8me peuvent \u00eatre lents.<\/p>\n\n\n<ul class=\"wp-block-list\"><li><strong>Mise \u00e0 l&rsquo;\u00e9chelle d&rsquo;entreprise illimit\u00e9e :<\/strong> Les responsables informatiques d\u00e9clarent que la plateforme s&rsquo;adapte \u00e0 des expansions massives d&rsquo;\u00e9quipes sans pr\u00e9senter de latence vocale.<\/li>\n\n<li><strong>Se synchronise avec des outils h\u00e9rit\u00e9s de niche :<\/strong> Les \u00e9quipes syst\u00e8me appr\u00e9cient que l&rsquo;application se connecte \u00e0 d&rsquo;anciennes architectures de bases de donn\u00e9es que les nouvelles applications de startup ignorent.<\/li>\n\n<li><strong>Boucles de service client complexes :<\/strong> Les petites \u00e9quipes signalent que la r\u00e9solution de probl\u00e8mes techniques personnalis\u00e9s peut impliquer de naviguer sur de longs parcours de support.<\/li><\/ul>\n\n\n<h4 class=\"wp-block-heading\">Comment les utilisateurs de G2 \u00e9valuent RingCentral ?<\/h4>\n\n<p>La note actuelle de RingCentral sur <a href=\"https:\/\/www.g2.com\/products\/ringex\/reviews?target=blank&#038;rel=nofollow\" target=\"_blank\" rel=\"noopener\">G2<\/a> pour sa suite RingEX est de <strong>4,2\/5<\/strong>, bas\u00e9e sur plus de 1 350 avis d&rsquo;utilisateurs v\u00e9rifi\u00e9s.<\/p>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/ringcentral-g2-review.png\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis RingCentral sur G2<\/div><a href=\"https:\/\/www.g2.com\/products\/ringex\/reviews\/ringex-review-10009816?target=blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Lire l&#039;avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-notice\" role=\"region\" aria-label=\"Notice section\"><div class=\"notice-block\"><div class=\"notice-block__icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"21\" viewBox=\"0 0 20 21\" fill=\"none\" aria-hidden=\"true\"><path d=\"M10.0003 14.1667V10.8333M10.0003 7.5H10.0087M18.3337 10.8333C18.3337 15.4357 14.6027 19.1667 10.0003 19.1667C5.39795 19.1667 1.66699 15.4357 1.66699 10.8333C1.66699 6.23096 5.39795 2.5 10.0003 2.5C14.6027 2.5 18.3337 6.23096 18.3337 10.8333Z\" stroke=\"#535862\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"notice-block__content\"><div class=\"notice-block__text\">Apprenez-en davantage sur ce concurrent d&rsquo;entreprise de 8&#215;8 dans notre <a href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/ringcentral\/\">avis d\u00e9taill\u00e9 sur RingCentral<\/a>.<\/div><\/div><\/div><\/div>\n\n<h3 class=\"wp-block-heading\" id=\"5\">5. Aircall : Id\u00e9al pour les \u00e9quipes standardis\u00e9es sur Salesforce<\/h3>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><div class=\"embed-block__inner-container\"><iframe src=\"https:\/\/www.youtube.com\/embed\/95QgOm_uGvs\" title=\"Embedded video\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/div><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis vid\u00e9o Aircall<\/div><a href=\"https:\/\/www.youtube.com\/watch?v=95QgOm_uGvs?target=blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Regarder sur YouTube <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Qu&rsquo;est-ce qu&rsquo;Aircall ?<\/h4>\n\n<p><a href=\"https:\/\/www.cloudtalk.io\/fr\/alternative-aircall\/\">Aircall<\/a> est une application t\u00e9l\u00e9phonique soign\u00e9e, centr\u00e9e sur le navigateur, con\u00e7ue pour int\u00e9grer les capacit\u00e9s vocales dans les <a href=\"https:\/\/www.cloudtalk.io\/blog\/best-crm-software-for-small-businesses\/\">logiciels existants des petites entreprises<\/a>. Le syst\u00e8me d&rsquo;Aircall repose sur une id\u00e9e simple : vos touches de t\u00e9l\u00e9phone devraient r\u00e9sider enti\u00e8rement \u00e0 l&rsquo;int\u00e9rieur de votre cadre CRM plut\u00f4t que de fonctionner comme un programme ind\u00e9pendant. Aircall s&rsquo;adresse aux bureaux de petite et moyenne taille qui g\u00e8rent leurs activit\u00e9s quotidiennes \u00e0 l&rsquo;aide d&rsquo;outils comme HubSpot ou Salesforce.<\/p>\n\n<h4 class=\"wp-block-heading\">Pourquoi Aircall est-il une alternative s\u00e9rieuse \u00e0 8&#215;8 ?<\/h4>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Int\u00e8gre les contr\u00f4les t\u00e9l\u00e9phoniques dans votre CRM :<\/strong> Les appels entrants actifs apparaissent directement dans les cadres de votre base de donn\u00e9es centrale, \u00e9liminant ainsi le besoin de changer de fen\u00eatre.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Acc\u00e9l\u00e8re le d\u00e9ploiement de lignes :<\/strong> Les administrateurs peuvent <a href=\"https:\/\/www.cloudtalk.io\/fr\/numeros-de-telephone-internationaux-pour-votre-centre-dappels\/\">acheter des num\u00e9ros internationaux<\/a> et les attribuer \u00e0 des groupes d&rsquo;utilisateurs sp\u00e9cifiques sans consulter d&rsquo;ing\u00e9nieurs techniques.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>\u00c9limine les fen\u00eatres logicielles encombr\u00e9es :<\/strong> L&rsquo;interface d&rsquo;Aircall est tr\u00e8s propre et facile \u00e0 prendre en main, ce qui signifie que les nouvelles recrues peuvent commencer \u00e0 r\u00e9pondre aux appels clients d\u00e8s le premier jour sans aucune formation.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Quels sont les avantages et les inconv\u00e9nients d&rsquo;Aircall ?<\/h4>\n\n<div class=\"wp-block-cloudtalk-table table-style-pros_cons\"><div class=\"table-block\"><div class=\"table-block__table-container\"><table class=\"table-block__table\"><thead><tr><th>Avantages<\/th><th>Inconv\u00e9nients<\/th><\/tr><\/thead><tbody><tr><td><strong>Liens de mise \u00e0 jour instantan\u00e9e de la base de donn\u00e9es :<\/strong> Les enregistrements d&rsquo;appels et les donn\u00e9es d&rsquo;interaction sont instantan\u00e9ment li\u00e9s \u00e0 vos fichiers d&rsquo;utilisateurs existants.<\/td><td><strong>Nombre de si\u00e8ges impos\u00e9 :<\/strong> Un minimum strict de 3 utilisateurs par compte emp\u00eache les petites \u00e9quipes de lancer une seule ligne.<\/td><\/tr><tr><td><strong>Exigences d&rsquo;int\u00e9gration minimales :<\/strong> La conception intuitive du logiciel \u00e9vite aux employ\u00e9s de se perdre dans des menus complexes.<\/td><td><strong>Co\u00fbts suppl\u00e9mentaires pour les lignes t\u00e9l\u00e9phoniques :<\/strong> Les forfaits incluent un nombre limit\u00e9 de num\u00e9ros, ce qui signifie que des lignes marketing suppl\u00e9mentaires entra\u00eenent des frais mensuels.<\/td><\/tr><tr><td><strong>Vues d&rsquo;application de bureau \u00e9pur\u00e9es :<\/strong> L&rsquo;interface se concentre strictement sur la voix et les textes, assurant la rapidit\u00e9 des agents.<\/td><td><strong>Automatisation des ventes strictement limit\u00e9e :<\/strong> L&rsquo;acc\u00e8s aux outils de num\u00e9rotation automatique puissants n\u00e9cessite l&rsquo;achat de niveaux premium.<\/td><\/tr><\/tbody><\/table><\/div><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Quels sont les forfaits et tarifs d&rsquo;Aircall ?<\/h4>\n\n<p>Les <a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/tarification-aircall\/\">tarifs d&rsquo;Aircall<\/a> commencent \u00e0 <strong>\u20ac30\/utilisateur\/mois<\/strong> (factur\u00e9 annuellement, minimum 3 utilisateurs), avec les forfaits suivants :<\/p>\n\n\n<ul class=\"wp-block-list\"><li><strong>Essentials<\/strong> &#8211; \u20ac30\/utilisateur\/mois<\/li>\n\n<li><strong>Professional<\/strong> &#8211; \u20ac50\/utilisateur\/mois<\/li>\n\n<li><strong>Custom<\/strong> &#8211; Tarification sur devis<\/li><\/ul>\n\n\n<div class=\"wp-block-cloudtalk-note wp-block-cloudtalk-note\" aria-label=\"Note content\" role=\"note\"><div class=\"note-block\"><h3 class=\"note-block__title\" id=\"note-title-default\">La limite de 3 licences par compte :<\/h3><div class=\"note-block__description\" aria-labelledby=\"note-title-default\"><p>Les petites startups doivent se rappeler qu&rsquo;Aircall impose des blocs de licences. Vous ne pouvez pas ouvrir un compte pour un ou deux utilisateurs, ce qui cr\u00e9e un co\u00fbt de d\u00e9part obligatoire de \u20ac90 par mois, quel que soit votre effectif r\u00e9el.<\/p><\/div><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Que disent les clients d&rsquo;Aircall ?<\/h4>\n\n<p>Les utilisateurs d&rsquo;Aircall appr\u00e9cient les connexions logicielles \u00e9pur\u00e9es, mais soulignent que les outils premium n\u00e9cessitent des mises \u00e0 niveau co\u00fbteuses.<\/p>\n\n\n<ul class=\"wp-block-list\"><li><strong>Connexions logicielles fluides :<\/strong> Les \u00e9quipes signalent que l&rsquo;appariement du composeur avec les centres d&rsquo;assistance populaires ne prend que quelques clics.<\/li>\n\n<li><strong>Op\u00e9rations d&rsquo;appel quotidiennes simples :<\/strong> Les agents appr\u00e9cient le pav\u00e9 de num\u00e9rotation minimaliste car il maintient leur espace de travail organis\u00e9.<\/li>\n\n<li><strong>Baisse de qualit\u00e9 audio :<\/strong> Certains avis techniques signalent des b\u00e9gaiements vocaux ou des \u00e9chos pendant les p\u00e9riodes de pointe des appels professionnels.<\/li><\/ul>\n\n\n<h4 class=\"wp-block-heading\">Comment les utilisateurs de G2 \u00e9valuent Aircall ?<\/h4>\n\n<p>La note actuelle d&rsquo;Aircall sur <a href=\"https:\/\/www.g2.com\/products\/aircall\/reviews?target=blank&#038;rel=nofollow\" data-type=\"link\" data-id=\"https:\/\/www.g2.com\/products\/aircall\/reviews?target=blank&amp;rel=nofollow\" target=\"_blank\" rel=\"noopener\">G2<\/a> est de <strong>4,4\/5<\/strong>, bas\u00e9e sur plus de 1 500 avis d&rsquo;utilisateurs v\u00e9rifi\u00e9s.<\/p>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/Aircall-g2-review-1.png\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis Aircall sur G2<\/div><a href=\"https:\/\/www.g2.com\/products\/aircall\/reviews\/aircall-review-11240173?target=blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Lire l&#039;avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-notice\" role=\"region\" aria-label=\"Notice section\"><div class=\"notice-block\"><div class=\"notice-block__icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"21\" viewBox=\"0 0 20 21\" fill=\"none\" aria-hidden=\"true\"><path d=\"M10.0003 14.1667V10.8333M10.0003 7.5H10.0087M18.3337 10.8333C18.3337 15.4357 14.6027 19.1667 10.0003 19.1667C5.39795 19.1667 1.66699 15.4357 1.66699 10.8333C1.66699 6.23096 5.39795 2.5 10.0003 2.5C14.6027 2.5 18.3337 6.23096 18.3337 10.8333Z\" stroke=\"#535862\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"notice-block__content\"><div class=\"notice-block__text\">D\u00e9couvrez cette alternative \u00e0 8&#215;8 pour les int\u00e9grations CRM dans notre <a href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/aircall\/\">avis d\u00e9taill\u00e9 sur Aircall<\/a>.<\/div><\/div><\/div><\/div>\n\n<h3 class=\"wp-block-heading\" id=\"6\">6. Zoom Phone : Id\u00e9al pour la consolidation de l&rsquo;espace de travail Zoom<\/h3>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><div class=\"embed-block__inner-container\"><iframe src=\"https:\/\/www.youtube.com\/embed\/yI3IPzmP1N0\" title=\"Embedded video\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/div><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis vid\u00e9o Zoom Phone<\/div><a href=\"https:\/\/www.youtube.com\/watch?v=yI3IPzmP1N0?target=blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Regarder sur YouTube <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Qu&rsquo;est-ce que Zoom Phone ?<\/h4>\n\n<p><a href=\"https:\/\/www.cloudtalk.io\/fr\/alternative-a-zoom-phone\/\">Zoom Phone<\/a> est un outil vocal simplifi\u00e9, int\u00e9gr\u00e9 directement dans l&rsquo;environnement standard de l&rsquo;application de r\u00e9union Zoom. La plateforme permet aux bureaux d&rsquo;activer des lignes t\u00e9l\u00e9phoniques d&rsquo;entreprise dans le m\u00eame programme que celui que leurs \u00e9quipes utilisent pour les appels vid\u00e9o. Zoom Phone s&rsquo;adresse aux entreprises qui souhaitent consolider leurs factures de messagerie et leurs lignes vocales sous une interface unique et famili\u00e8re.<\/p>\n\n<h4 class=\"wp-block-heading\">Pourquoi Zoom Phone est-il une alternative s\u00e9rieuse \u00e0 8&#215;8 ?<\/h4>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>\u00c9limine le temps de formation des employ\u00e9s :<\/strong> Le pav\u00e9 de num\u00e9rotation d&rsquo;appels externes de Zoom Phone se trouve directement dans la fen\u00eatre Zoom standard, de sorte que votre \u00e9quipe n&rsquo;a pas \u00e0 apprendre une nouvelle interface.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Fonctionne sur des serveurs mondiaux tr\u00e8s stables :<\/strong> Le trafic vocal utilise l&rsquo;architecture m\u00e9dia mondiale \u00e9tablie de Zoom, \u00e9vitant les coupures d&rsquo;appels fr\u00e9quentes avec les anciens syst\u00e8mes.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Consolide vos factures de communication :<\/strong> Zoom Phone permet aux responsables des achats de combiner les espaces vid\u00e9o, les chats d&rsquo;\u00e9quipe et les lignes t\u00e9l\u00e9phoniques sous une seule facture fournisseur.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Quels sont les avantages et les inconv\u00e9nients de Zoom Phone ?<\/h4>\n\n<div class=\"wp-block-cloudtalk-table table-style-pros_cons\"><div class=\"table-block\"><div class=\"table-block__table-container\"><table class=\"table-block__table\"><thead><tr><th>Avantages<\/th><th>Inconv\u00e9nients<\/th><\/tr><\/thead><tbody><tr><td><strong>Taux d&rsquo;adoption utilisateur instantan\u00e9s :<\/strong> L&rsquo;outil repose sur une fen\u00eatre vid\u00e9o que votre personnel utilise d\u00e9j\u00e0 quotidiennement.<\/td><td><strong>Tarification des appels de base mesur\u00e9e :<\/strong> Le forfait le plus abordable facture des frais \u00e0 la minute pour les appels sortants.<\/td><\/tr><tr><td><strong>Extensions syst\u00e8me \u00e9conomiques :<\/strong> L&rsquo;ajout de touches de num\u00e9rotation \u00e0 vos licences de bureau existantes n\u00e9cessite tr\u00e8s peu de capital.<\/td><td><strong>Rapports statistiques de base :<\/strong> Les tableaux de bord d&rsquo;appels ne disposent pas des m\u00e9triques analytiques approfondies n\u00e9cessaires aux centres d&rsquo;assistance tr\u00e8s fr\u00e9quent\u00e9s.<\/td><\/tr><tr><td><strong>Mises \u00e0 niveau de r\u00e9union en un seul clic :<\/strong> Transformer un appel vocal actif en une salle de partage vid\u00e9o compl\u00e8te prend une seconde.<\/td><td><strong>Cadres de centres de contact s\u00e9par\u00e9s :<\/strong> La parit\u00e9 avec les outils de routage d&rsquo;appels avanc\u00e9s n\u00e9cessite des changements de produit s\u00e9par\u00e9s.<\/td><\/tr><\/tbody><\/table><\/div><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Quels sont les plans et les tarifs de Zoom Phone ?<\/h4>\n\n<p><a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/tarification-zoom-phone\/\">Les tarifs de Zoom Phone<\/a> d\u00e9butent \u00e0 <strong>\u20ac10.50\/utilisateur\/mois<\/strong> (Mesur\u00e9, factur\u00e9 annuellement), avec les principaux plans suivants :<\/p>\n\n\n<ul class=\"wp-block-list\"><li><strong>\u00c9tats-Unis et Canada mesur\u00e9<\/strong> &#8211; \u20ac10.50\/utilisateur\/mois (T\u00e9l\u00e9phone, paiement \u00e0 la minute pour les appels sortants)<\/li>\n\n<li><strong>\u00c9tats-Unis et Canada illimit\u00e9<\/strong> &#8211; \u20ac16\/utilisateur\/mois (T\u00e9l\u00e9phone, tarif forfaitaire)&nbsp;<\/li>\n\n<li><strong>Pro Plus <\/strong>&#8211; \u20ac20.50\/utilisateur\/mois (Espace de travail)&nbsp;<\/li>\n\n<li><strong>Business Plus <\/strong>&#8211; \u20ac24.50\/utilisateur\/mois (Espace de travail)<\/li><\/ul>\n\n\n<div class=\"wp-block-cloudtalk-note wp-block-cloudtalk-note\" aria-label=\"Note content\" role=\"note\"><div class=\"note-block\"><h3 class=\"note-block__title\" id=\"note-title-default\">Plans mesur\u00e9s vs. illimit\u00e9s :<\/h3><div class=\"note-block__description\" aria-labelledby=\"note-title-default\"><p>Le prix de d\u00e9part de \u20ac10.50 de Zoom Phone est tr\u00e8s attractif, mais cela signifie que vous \u00eates factur\u00e9 \u00e0 la minute pour chaque appel que vous passez. Si votre \u00e9quipe est fr\u00e9quemment au t\u00e9l\u00e9phone, le plan Illimit\u00e9 \u00e0 \u20ac16 est en fait bien moins cher \u00e0 long terme.<\/p><\/div><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Que disent les clients de Zoom Phone ?<\/h4>\n\n<p>Les utilisateurs de Zoom Phone appr\u00e9cient vraiment la simplicit\u00e9 de l&rsquo;interface, mais beaucoup mentionnent que les fonctionnalit\u00e9s avanc\u00e9es de centre d&rsquo;appels sont limit\u00e9es.<\/p>\n\n\n<ul class=\"wp-block-list\"><li><strong>Centre de communication fluide :<\/strong> Les employ\u00e9s appr\u00e9cient d&rsquo;avoir les liens de messagerie d&rsquo;\u00e9quipe, les invitations vid\u00e9o et les touches de ligne dans une seule interface d&rsquo;application.<\/li>\n\n<li><strong>Excellente clart\u00e9 vocale :<\/strong> Les avis montrent que la qualit\u00e9 audio reste claire, sans les probl\u00e8mes de compression rencontr\u00e9s avec les logiciels de base.<\/li>\n\n<li><strong>Trop simple pour les ventes actives :<\/strong> Les responsables notent que l&rsquo;outil ne dispose pas des vitesses de num\u00e9rotation automatique n\u00e9cessaires pour mener des campagnes agressives.<\/li><\/ul>\n\n\n<h4 class=\"wp-block-heading\">Comment les utilisateurs de G2 \u00e9valuent-ils Zoom Phone ?<\/h4>\n\n<p>La <a href=\"https:\/\/www.g2.com\/products\/zoom-zoom-phone\/reviews?target=blank&#038;rel=nofollow\" target=\"_blank\" rel=\"noopener\">note G2<\/a> actuelle de Zoom Phone est de <strong>4.6\/5<\/strong>, bas\u00e9e sur plus de 2 600 avis d&rsquo;utilisateurs v\u00e9rifi\u00e9s.<\/p>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/zoom-phone-g2-review.png\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis G2 sur Zoom Phone<\/div><a href=\"https:\/\/www.g2.com\/products\/zoom-zoom-phone\/reviews\/zoom-phone-review-12138076?target=blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Lire l&#039;avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-notice\" role=\"region\" aria-label=\"Notice section\"><div class=\"notice-block\"><div class=\"notice-block__icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"21\" viewBox=\"0 0 20 21\" fill=\"none\" aria-hidden=\"true\"><path d=\"M10.0003 14.1667V10.8333M10.0003 7.5H10.0087M18.3337 10.8333C18.3337 15.4357 14.6027 19.1667 10.0003 19.1667C5.39795 19.1667 1.66699 15.4357 1.66699 10.8333C1.66699 6.23096 5.39795 2.5 10.0003 2.5C14.6027 2.5 18.3337 6.23096 18.3337 10.8333Z\" stroke=\"#535862\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"notice-block__content\"><div class=\"notice-block__text\">En savoir plus sur cette alternative \u00e0 8&#215;8 pour les r\u00e9unions vid\u00e9o dans notre <a href=\"https:\/\/www.cloudtalk.io\/blog\/zoom-phone-review\/\">avis sur Zoom Phone<\/a>.<\/div><\/div><\/div><\/div>\n\n<h3 class=\"wp-block-heading\" id=\"7\">7. PanTerra Networks (Streams AI) : Id\u00e9al pour les secteurs r\u00e9glement\u00e9s et la conformit\u00e9 HIPAA par d\u00e9faut<\/h3>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/panterra-networks-setup.png\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Configuration de PanTerra Networks Streams AI<\/div><\/div><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Qu&rsquo;est-ce que PanTerra Networks ?<\/h4>\n\n<p>PanTerra Networks (\u00e9galement connu sous le nom de Streams AI) est une <a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/quest-ce-quun-centre-de-contact-heberge-avantages-et-caracteristiques-cles\/\">plateforme de communication s\u00e9curis\u00e9e h\u00e9berg\u00e9e dans le cloud<\/a>, con\u00e7ue sp\u00e9cifiquement pour les mod\u00e8les d&rsquo;affaires fortement r\u00e9glement\u00e9s. La plateforme privil\u00e9gie la <a href=\"https:\/\/www.cloudtalk.io\/fr\/securite-cloudtalk\/\">confidentialit\u00e9 des donn\u00e9es<\/a> de haut niveau, le routage s\u00e9curis\u00e9 des fichiers, le stockage cloud chiffr\u00e9 et la gestion multi-site. Panterra Networks et sa suite Streams AI s&rsquo;adressent principalement aux <a href=\"https:\/\/www.cloudtalk.io\/phone-system-for-healthcare\/\">cabinets m\u00e9dicaux<\/a>, aux cabinets d&rsquo;avocats et aux bureaux financiers qui doivent respecter des lois de conformit\u00e9 strictes sans payer pour des mises \u00e0 niveau d&rsquo;entreprise co\u00fbteuses.<\/p>\n\n<h4 class=\"wp-block-heading\">Pourquoi PanTerra Networks est-il une alternative solide \u00e0 8&#215;8 ?<\/h4>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Inclut des accords de confidentialit\u00e9 sign\u00e9s instantan\u00e9ment :<\/strong> PanTerra fournit un accord d&rsquo;associ\u00e9 commercial (BAA) sign\u00e9 pour la conformit\u00e9 HIPAA sur son niveau tarifaire le plus bas, \u00e9vitant ainsi les barri\u00e8res de s\u00e9curit\u00e9 des fournisseurs traditionnels.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Simplifie la gestion des bureaux multi-sites :<\/strong> Les administrateurs syst\u00e8me peuvent d\u00e9ployer des mises \u00e0 jour vers plusieurs succursales de vente au d\u00e9tail ou cliniques m\u00e9dicales \u00e0 partir d&rsquo;un seul \u00e9cran.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Comprend un stockage de fichiers num\u00e9riques s\u00e9curis\u00e9 :<\/strong> Les abonnements incluent des bo\u00eetes de donn\u00e9es chiffr\u00e9es, permettant \u00e0 votre personnel de partager en toute s\u00e9curit\u00e9 les dossiers des patients ou des clients tout en prenant des appels actifs.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Quels sont les avantages et les inconv\u00e9nients de PanTerra Networks ?<\/h4>\n\n<div class=\"wp-block-cloudtalk-table table-style-pros_cons\"><div class=\"table-block\"><div class=\"table-block__table-container\"><table class=\"table-block__table\"><thead><tr><th>Avantages<\/th><th>Inconv\u00e9nients<\/th><\/tr><\/thead><tbody><tr><td><strong>Conformit\u00e9 HIPAA par d\u00e9faut :<\/strong> Les garanties de conformit\u00e9 sont incluses dans les tarifs de base sans frais suppl\u00e9mentaires.<\/td><td><strong>Limites de donn\u00e9es nord-am\u00e9ricaines :<\/strong> L&#8217;empreinte du r\u00e9seau mondial est limit\u00e9e, ce qui le rend inadapt\u00e9 aux \u00e9quipes \u00e0 l&rsquo;\u00e9tranger.<\/td><\/tr><tr><td><strong>Contr\u00f4les centralis\u00e9s des cliniques :<\/strong> Les responsables informatiques peuvent ajuster instantan\u00e9ment les permissions des utilisateurs dans plusieurs bureaux.<\/td><td><strong>Style d&rsquo;interface dat\u00e9 :<\/strong> Les \u00e9crans de l&rsquo;application semblent d\u00e9mod\u00e9s par rapport aux interfaces modernes des smartphones.<\/td><\/tr><tr><td><strong>Armoires cloud chiffr\u00e9es :<\/strong> Les outils de stockage de donn\u00e9es sont inclus de s\u00e9rie avec vos profils de communication mensuels.<\/td><td><strong>Fen\u00eatres de configuration du syst\u00e8me allong\u00e9es :<\/strong> L&rsquo;activation du suivi de conformit\u00e9 demande plus de planification que les applications l\u00e9g\u00e8res.<\/td><\/tr><\/tbody><\/table><\/div><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Quels sont les plans et les tarifs de PanTerra Networks ?<\/h4>\n\n<p>Les tarifs de PanTerra Networks Streams AI d\u00e9butent \u00e0 <strong>\u20ac17.95\/utilisateur\/mois<\/strong> (factur\u00e9 annuellement), avec les principales options disponibles :<\/p>\n\n\n<ul class=\"wp-block-list\"><li><strong>Streams Business<\/strong> &#8211; \u20ac17.95\/utilisateur\/mois<\/li>\n\n<li><strong>Streams Professional<\/strong> &#8211; \u20ac24.95\/utilisateur\/mois<\/li>\n\n<li><strong>Streams Centre d&rsquo;appels<\/strong> &#8211; Tarifs sur devis<\/li><\/ul>\n\n\n<div class=\"wp-block-cloudtalk-note wp-block-cloudtalk-note\" aria-label=\"Note content\" role=\"note\"><div class=\"note-block\"><h3 class=\"note-block__title\" id=\"note-title-default\">La valeur du co\u00fbt de la conformit\u00e9 incluse :<\/h3><div class=\"note-block__description\" aria-labelledby=\"note-title-default\"><p>Si votre bureau g\u00e8re des dossiers clients sensibles, vous payez probablement trop cher pour des plans d&rsquo;entreprise \u00e9lev\u00e9s juste pour rester conforme. PanTerra fournit des cadres de s\u00e9curit\u00e9 des donn\u00e9es d\u00e8s son niveau de d\u00e9part, r\u00e9duisant ainsi vos co\u00fbts de conformit\u00e9.<\/p><\/div><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Que disent les clients de PanTerra Networks et Streams AI ?<\/h4>\n\n<p>Les acheteurs du secteur de la sant\u00e9 et du droit appr\u00e9cient les configurations de donn\u00e9es s\u00e9curis\u00e9es, mais affirment que l&rsquo;interface visuelle semble ancienne.<\/p>\n\n\n<ul class=\"wp-block-list\"><li><strong>Suivi des donn\u00e9es sans souci :<\/strong> Les gestionnaires de cliniques appr\u00e9cient que les enregistrements d&rsquo;appels et les transferts de fichiers respectent automatiquement les lois sur la confidentialit\u00e9 des donn\u00e9es.<\/li>\n\n<li><strong>Mises \u00e0 jour multi-sites fiables :<\/strong> Les propri\u00e9taires d&rsquo;entreprise d\u00e9clarent qu&rsquo;il est simple de d\u00e9ployer des mises \u00e0 jour de routage uniformes vers diff\u00e9rentes succursales.<\/li>\n\n<li><strong>\u00c9crans de messagerie lourds :<\/strong> Le personnel de bureau note que les interfaces de messagerie de bureau peuvent sembler lentes et lourdes pendant les jours d&rsquo;activit\u00e9 intense.<\/li><\/ul>\n\n\n<h4 class=\"wp-block-heading\">Comment les utilisateurs de G2 \u00e9valuent-ils la plateforme Streams AI de PanTerra Networks ?<\/h4>\n\n<p>La <a href=\"https:\/\/www.g2.com\/products\/streams-ai\/reviews?target=blank&#038;rel=nofollow\" target=\"_blank\" rel=\"noopener\">note G2<\/a> actuelle de Streams AI est de <strong>4.2\/5<\/strong>, bas\u00e9e sur plus de 30 avis d&rsquo;utilisateurs v\u00e9rifi\u00e9s.<\/p>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/panterra-networks-g2-review.png\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis G2 sur PanTerra Networks Streams AI<\/div><a href=\"https:\/\/www.g2.com\/products\/streams-ai\/reviews\/streams-ai-review-11808642?target=blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Lire l&#039;avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<h3 class=\"wp-block-heading\" id=\"8\">8. Ringover : Id\u00e9al pour les agences de recrutement et de personnel mondiales<\/h3>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><div class=\"embed-block__inner-container\"><iframe src=\"https:\/\/www.youtube.com\/embed\/MZpf1KUUS4M\" title=\"Embedded video\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/div><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis vid\u00e9o sur Ringover<\/div><a href=\"https:\/\/www.youtube.com\/watch?v=MZpf1KUUS4M?target=blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Regarder sur YouTube <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Qu&rsquo;est-ce que Ringover ?<\/h4>\n\n<p><a href=\"https:\/\/www.cloudtalk.io\/?page_id=10037\">Ringover<\/a> est un syst\u00e8me t\u00e9l\u00e9phonique cloud convivial con\u00e7u pour aider les <a href=\"https:\/\/www.cloudtalk.io\/fr\/voip-pour-cabinets-de-recrutement\/\">agences de recrutement<\/a> dynamiques \u00e0 appeler un grand nombre de candidats. La plateforme se concentre sur les appels internationaux \u00e0 tarif forfaitaire, l&rsquo;acc\u00e8s natif au navigateur et les outils de surveillance de campagne en direct. Ringover est principalement populaire aupr\u00e8s des \u00e9quipes de sourcing de talents qui ont besoin d&rsquo;une gestion utilisateur simple et de factures internationales pr\u00e9visibles.<\/p>\n\n<h4 class=\"wp-block-heading\">Pourquoi Ringover est-il une alternative solide \u00e0 8&#215;8 ?<\/h4>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Inclut g\u00e9n\u00e9reusement des destinations d&rsquo;appel mondiales :<\/strong> Le plan de base inclut des appels illimit\u00e9s vers 90 pays internationaux, \u00e9vitant ainsi les frais interurbains internationaux inattendus des op\u00e9rateurs traditionnels.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Offre des outils de coaching natifs au navigateur :<\/strong> Les responsables du personnel peuvent \u00e9couter les appels de recrutement actifs et guider les nouvelles recrues en direct \u00e0 l&rsquo;aide d&rsquo;outils de chuchotement ou d&rsquo;intervention directement dans un onglet de navigateur Internet.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Lance des extensions en quelques secondes :<\/strong> Vous pouvez activer de nouvelles lignes t\u00e9l\u00e9phoniques r\u00e9gionales et int\u00e9grer instantan\u00e9ment des recruteurs \u00e0 distance sans attendre l&rsquo;exp\u00e9dition de mat\u00e9riel physique.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Quels sont les avantages et les inconv\u00e9nients de Ringover ?<\/h4>\n\n<div class=\"wp-block-cloudtalk-table table-style-pros_cons\"><div class=\"table-block\"><div class=\"table-block__table-container\"><table class=\"table-block__table\"><thead><tr><th>Avantages<\/th><th>Inconv\u00e9nients<\/th><\/tr><\/thead><tbody><tr><td><strong>Co\u00fbts d&rsquo;appels mondiaux pr\u00e9visibles :<\/strong> Les forfaits d&rsquo;appels \u00e0 tarif fixe sur 90 zones apportent une grande s\u00e9curit\u00e9 de co\u00fbt \u00e0 votre bureau.<\/td><td><strong>Connexions logicielles verrouill\u00e9es :<\/strong> La synchronisation native des donn\u00e9es avec les CRM principaux est limit\u00e9e aux forfaits premium.<\/td><\/tr><tr><td><strong>Touches de gestionnaire h\u00e9berg\u00e9es dans le navigateur :<\/strong> Les outils d&rsquo;intervention d&rsquo;appel en direct fonctionnent en douceur dans les onglets sans installation de logiciel.<\/td><td><strong>Restrictions r\u00e9gionales des SMS :<\/strong> Les num\u00e9ros de t\u00e9l\u00e9phone europ\u00e9ens sont souvent bloqu\u00e9s pour l&rsquo;envoi de messages texte vers des zones externes.<\/td><\/tr><tr><td><strong>Int\u00e9gration quotidienne simple des agents :<\/strong> Les recruteurs \u00e0 distance peuvent lancer leurs claviers de num\u00e9rotation et prendre des appels en utilisant de simples \u00e9crans de navigateur Internet.<\/td><td><strong>Frais suppl\u00e9mentaires pour les messages photo :<\/strong> L&rsquo;envoi de fichiers texte multim\u00e9dia entra\u00eene des frais distincts par message sur vos factures mensuelles.<\/td><\/tr><\/tbody><\/table><\/div><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Quels sont les plans et les tarifs de Ringover ?<\/h4>\n\n<p><a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/tarifs-ringover\/\">Les tarifs de Ringover<\/a> d\u00e9butent \u00e0 <strong>\u20ac21\/utilisateur\/mois<\/strong> (factur\u00e9 annuellement), avec les plans suivants :<\/p>\n\n\n<ul class=\"wp-block-list\"><li><strong>Smart<\/strong> &#8211; \u20ac21\/utilisateur\/mois<\/li>\n\n<li><strong>Business<\/strong> &#8211; \u20ac44\/utilisateur\/mois<\/li>\n\n<li><strong>Advanced<\/strong> &#8211; \u20ac54\/utilisateur\/mois<\/li><\/ul>\n\n\n<div class=\"wp-block-cloudtalk-note wp-block-cloudtalk-note\" aria-label=\"Note content\" role=\"note\"><div class=\"note-block\"><h3 class=\"note-block__title\" id=\"note-title-default\">La limite de la connexion CRM :<\/h3><div class=\"note-block__description\" aria-labelledby=\"note-title-default\"><p>Soyez attentif aux r\u00e8gles d&rsquo;int\u00e9gration de Ringover si vous utilisez un CRM de vente centralis\u00e9. Les liens de donn\u00e9es natifs et automatis\u00e9s avec des syst\u00e8mes comme HubSpot ou Salesforce n\u00e9cessitent une mise \u00e0 niveau \u00e0 partir du plan de d\u00e9part, ce qui pousse votre budget vers les niveaux sup\u00e9rieurs.<\/p><\/div><\/div><\/div>\n\n<h3 class=\"wp-block-heading\">Que disent les clients de Ringover ?<\/h3>\n\n<p>Les recruteurs utilisant Ringover appr\u00e9cient les lignes internationales \u00e0 tarif forfaitaire, mais mentionnent que les r\u00e8gles de livraison des messages texte peuvent \u00eatre strictes.<\/p>\n\n\n<ul class=\"wp-block-list\"><li><strong>Factures tr\u00e8s pr\u00e9visibles :<\/strong> Les responsables du personnel appr\u00e9cient que l&rsquo;appel de candidats \u00e0 l&rsquo;\u00e9tranger n&rsquo;entra\u00eene pas de pics de factures mensuelles surprises.<\/li>\n\n<li><strong>Friction minimale de l&rsquo;application :<\/strong> Les nouveaux agents trouvent le clavier de num\u00e9rotation logiciel tr\u00e8s intuitif et facile \u00e0 naviguer d\u00e8s le premier jour.<\/li>\n\n<li><strong>Blocages de SMS sortants :<\/strong> Les utilisateurs signalent des erreurs de livraison de messages lorsqu&rsquo;ils envoient des SMS \u00e0 des talents en dehors de leurs num\u00e9ros r\u00e9gionaux.<\/li><\/ul>\n\n\n<h4 class=\"wp-block-heading\">Comment les utilisateurs de G2 \u00e9valuent-ils Ringover ?<\/h4>\n\n<p>La <a href=\"https:\/\/www.g2.com\/products\/ringover\/reviews?target=blank&#038;rel=nofollow\" data-type=\"link\" data-id=\"https:\/\/www.g2.com\/products\/ringover\/reviews?target=blank&amp;rel=nofollow\" target=\"_blank\" rel=\"noopener\">note G2<\/a> actuelle de Ringover est de <strong>4.6\/5<\/strong>, bas\u00e9e sur plus de 450 avis d&rsquo;utilisateurs v\u00e9rifi\u00e9s.<\/p>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/ringover-g2-review.png\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis G2 sur Ringover<\/div><a href=\"https:\/\/www.g2.com\/products\/ringover\/reviews\/ringover-review-12077046?target=blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Lire l&#039;avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-notice\" role=\"region\" aria-label=\"Notice section\"><div class=\"notice-block\"><div class=\"notice-block__icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"21\" viewBox=\"0 0 20 21\" fill=\"none\" aria-hidden=\"true\"><path d=\"M10.0003 14.1667V10.8333M10.0003 7.5H10.0087M18.3337 10.8333C18.3337 15.4357 14.6027 19.1667 10.0003 19.1667C5.39795 19.1667 1.66699 15.4357 1.66699 10.8333C1.66699 6.23096 5.39795 2.5 10.0003 2.5C14.6027 2.5 18.3337 6.23096 18.3337 10.8333Z\" stroke=\"#535862\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"notice-block__content\"><div class=\"notice-block__text\">En savoir plus sur cette alternative \u00e0 8&#215;8 pour les cabinets de recrutement dans notre <a href=\"https:\/\/www.cloudtalk.io\/fr\/ringover\/\">avis d\u00e9taill\u00e9 sur Ringover<\/a>.<\/div><\/div><\/div><\/div>\n\n<h3 class=\"wp-block-heading\" id=\"9\">9. JustCall : Id\u00e9al pour les \u00e9quipes SDR sortantes \u00e0 fort volume<\/h3>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><div class=\"embed-block__inner-container\"><iframe src=\"https:\/\/www.youtube.com\/embed\/Fyfr8zOEYKI\" title=\"Embedded video\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/div><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis vid\u00e9o sur JustCall<\/div><a href=\"https:\/\/www.youtube.com\/watch?v=Fyfr8zOEYKI?target=blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Regarder sur YouTube <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Qu&rsquo;est-ce que JustCall ?<\/h4>\n\n<p><a href=\"https:\/\/www.cloudtalk.io\/fr\/justcall-alternative\/\">JustCall<\/a> est une plateforme vocale cloud con\u00e7ue sp\u00e9cifiquement pour prendre en charge les s\u00e9quences de SMS sortants \u00e0 haute fr\u00e9quence et la <a href=\"https:\/\/www.cloudtalk.io\/blog\/8-sales-prospecting-methods-that-actually-work\/\">prospection t\u00e9l\u00e9phonique des ventes<\/a>. Le logiciel privil\u00e9gie la vitesse de num\u00e9rotation, le marketing de masse par SMS et les listes d&rsquo;automatisation de campagnes par rapport aux communications internes complexes de l&rsquo;entreprise. JustCall convient parfaitement aux \u00e9quipes de d\u00e9veloppement commercial sortant agressives qui suivent leurs performances en fonction de la vitesse de num\u00e9rotation quotidienne.<\/p>\n\n<h4 class=\"wp-block-heading\">Pourquoi JustCall est une alternative solide \u00e0 8&#215;8 ?<\/h4>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>\u00c9limine le temps d&rsquo;inactivit\u00e9 des agents :<\/strong> les flux de travail de num\u00e9rotation automatis\u00e9e int\u00e9gr\u00e9s appellent en continu vos listes de prospects, \u00e9vitant les \u00e9tapes de clic manuel pour que les repr\u00e9sentants continuent \u00e0 parler.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Regroupe les forfaits de SMS clients :<\/strong> les forfaits d&rsquo;abonnement incluent d\u00e8s le d\u00e9part de grandes limites de segments de texte, prot\u00e9geant les campagnes marketing des co\u00fbts inattendus.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Enregistre automatiquement les activit\u00e9s de contact :<\/strong> chaque tentative d&rsquo;appel et r\u00e9ponse client par SMS est enregistr\u00e9e directement dans vos fichiers syst\u00e8me, r\u00e9duisant les t\u00e2ches de nettoyage administratif.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Quels sont les avantages et les inconv\u00e9nients de JustCall ?<\/h4>\n\n<div class=\"wp-block-cloudtalk-table table-style-pros_cons\"><div class=\"table-block\"><div class=\"table-block__table-container\"><table class=\"table-block__table\"><thead><tr><th>Avantages<\/th><th>Inconv\u00e9nients<\/th><\/tr><\/thead><tbody><tr><td><strong>M\u00e9caniques de num\u00e9rotation \u00e0 haute vitesse :<\/strong> les listes de campagnes automatis\u00e9es connectent vos repr\u00e9sentants \u00e0 des prospects en direct avec une grande efficacit\u00e9.<\/td><td><strong>Minimum d&rsquo;utilisateurs de base impos\u00e9 :<\/strong> un minimum strict de 2 utilisateurs par forfait double vos co\u00fbts d&rsquo;entr\u00e9e initiaux.<\/td><\/tr><tr><td><strong>Bases de donn\u00e9es de contact unifi\u00e9es :<\/strong> les journaux de SMS sortants et les enregistrements d&rsquo;appels sont automatiquement achemin\u00e9s vers vos profils existants.<\/td><td><strong>Frais de d\u00e9passement de SMS inattendus :<\/strong> d\u00e9passer vos limites mensuelles de segments de texte d\u00e9clenche des frais suppl\u00e9mentaires rapides.<\/td><\/tr><tr><td><strong>Flux de travail de messagerie automatis\u00e9s :<\/strong> le syst\u00e8me lance des s\u00e9quences de messages imm\u00e9diatement lorsqu&rsquo;un statut de contact change dans votre CRM.<\/td><td><strong>Facturation variable des minutes d&rsquo;IA :<\/strong> les outils d&rsquo;automatisation vocale avanc\u00e9s utilisent une facturation bas\u00e9e sur l&rsquo;utilisation qui peut faire grimper les factures.<\/td><\/tr><\/tbody><\/table><\/div><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Quels sont les forfaits et tarifs de JustCall ?<\/h4>\n\n<p><a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/tarification-justcall\/\">Les tarifs de JustCall<\/a> commencent \u00e0 <strong>\u20ac29\/utilisateur\/mois<\/strong> (factur\u00e9 annuellement, minimum de 2 utilisateurs), avec les forfaits suivants :<\/p>\n\n\n<ul class=\"wp-block-list\"><li><strong>Team<\/strong> &#8211; \u20ac29\/utilisateur\/mois<\/li>\n\n<li><strong>Pro<\/strong> &#8211; \u20ac49\/utilisateur\/mois<\/li>\n\n<li><strong>Pro Plus<\/strong> &#8211; \u20ac89\/utilisateur\/mois<\/li>\n\n<li><strong>Business<\/strong> &#8211; Tarification personnalis\u00e9e sur devis<\/li><\/ul>\n\n\n<div class=\"wp-block-cloudtalk-note wp-block-cloudtalk-note\" aria-label=\"Note content\" role=\"note\"><div class=\"note-block\"><h3 class=\"note-block__title\" id=\"note-title-default\">Co\u00fbts de l&#039;IA \u00e0 pr\u00e9voir :<\/h3><div class=\"note-block__description\" aria-labelledby=\"note-title-default\"><p>Soyez prudent avec les niveaux inf\u00e9rieurs de JustCall. Bien que le logiciel offre d&rsquo;excellents agents vocaux IA, ils sont souvent factur\u00e9s s\u00e9par\u00e9ment sur une base de paiement \u00e0 l&rsquo;usage (comme \u20ac0.99 par minute), cr\u00e9ant des factures mensuelles tr\u00e8s impr\u00e9visibles.<\/p><\/div><a href=\"https:\/\/www.cloudtalk.io\/justcall-ai-voice-agent-vs-cloudtalk\/\" class=\"btn btn-tertiary-gray btn-small\" aria-label=\"Read more about: Comparer JustCall et les agents vocaux IA de CloudTalk\">Comparer JustCall et les agents vocaux IA de CloudTalk<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M4.16699 9.99984H15.8337M15.8337 9.99984L10.0003 4.1665M15.8337 9.99984L10.0003 15.8332\" stroke=\"#535862\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Que disent les clients de JustCall ?<\/h4>\n\n<p>Les responsables des ventes appr\u00e9cient la vitesse du num\u00e9roteur sortant de JustCall mais affirment que les modules compl\u00e9mentaires bas\u00e9s sur l&rsquo;utilisation n\u00e9cessitent un suivi attentif.<\/p>\n\n\n<ul class=\"wp-block-list\"><li><strong>Augmentations drastiques du volume d&rsquo;appels :<\/strong> les \u00e9quipes signalent que l&rsquo;utilisation de num\u00e9roteurs de liste aide les agents \u00e0 doubler facilement leurs taux de connexion quotidiens.<\/li>\n\n<li><strong>Synchronisation logicielle fluide :<\/strong> les managers appr\u00e9cient la synchronisation rapide des donn\u00e9es avec des plateformes de vente populaires comme Pipedrive et HubSpot.<\/li>\n\n<li><strong>Figeage de l&rsquo;\u00e9cran de l&rsquo;interface :<\/strong> certains avis techniques indiquent que la fen\u00eatre de bureau peut ralentir lors du traitement de campagnes de texte importantes.<\/li><\/ul>\n\n\n<h4 class=\"wp-block-heading\">Comment les utilisateurs de G2 \u00e9valuent-ils JustCall ?<\/h4>\n\n<p>La note G2 actuelle de JustCall est de <strong>4.3\/5<\/strong>, sur plus de 2 300 avis d&rsquo;utilisateurs v\u00e9rifi\u00e9s.<\/p>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/justcall-g2-review.png\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis G2 sur JustCall<\/div><a href=\"https:\/\/www.g2.com\/products\/saas-labs-justcall\/reviews\/justcall-review-12159825?target=blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Lire l&#039;avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-notice\" role=\"region\" aria-label=\"Notice section\"><div class=\"notice-block\"><div class=\"notice-block__icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"21\" viewBox=\"0 0 20 21\" fill=\"none\" aria-hidden=\"true\"><path d=\"M10.0003 14.1667V10.8333M10.0003 7.5H10.0087M18.3337 10.8333C18.3337 15.4357 14.6027 19.1667 10.0003 19.1667C5.39795 19.1667 1.66699 15.4357 1.66699 10.8333C1.66699 6.23096 5.39795 2.5 10.0003 2.5C14.6027 2.5 18.3337 6.23096 18.3337 10.8333Z\" stroke=\"#535862\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"notice-block__content\"><div class=\"notice-block__text\">En savoir plus sur cette alternative 8&#215;8 pour l&rsquo;envoi de SMS dans notre <a href=\"https:\/\/www.cloudtalk.io\/phone-system-reviews\/justcall\/\">avis d\u00e9taill\u00e9 sur JustCall<\/a>.<\/div><\/div><\/div><\/div>\n\n<h3 class=\"wp-block-heading\" id=\"10\">10. Genesys Cloud CX : meilleure alternative CCaaS d&rsquo;entreprise<\/h3>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><div class=\"embed-block__inner-container\"><iframe src=\"https:\/\/www.youtube.com\/embed\/wu7T9eznLRM\" title=\"Embedded video\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/div><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis vid\u00e9o sur Genesys<\/div><a href=\"https:\/\/www.youtube.com\/watch?v=wu7T9eznLRM?target=blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Regarder sur YouTube <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Qu&rsquo;est-ce que Genesys Cloud CX ?<\/h4>\n\n<p><a href=\"https:\/\/www.cloudtalk.io\/?page_id=14949\">Genesys Cloud CX<\/a> est un centre de contact omnicanal \u00e0 grande \u00e9chelle con\u00e7u pour g\u00e9rer un nombre massif d&rsquo;utilisateurs au sein de grandes entreprises mondiales. Le syst\u00e8me unifie les appels vocaux, les flux d&rsquo;e-mails, les flux de chat des m\u00e9dias sociaux et les widgets web dans un moteur de routage d&rsquo;entreprise centralis\u00e9. Genesys est un choix populaire parmi les entreprises multinationales et les centres d&rsquo;appels d&rsquo;externalisation qui n\u00e9cessitent un suivi avanc\u00e9 de la main-d&rsquo;\u0153uvre et une personnalisation compl\u00e8te du syst\u00e8me.<\/p>\n\n<h4 class=\"wp-block-heading\">Pourquoi Genesys Cloud CX est une alternative solide \u00e0 8&#215;8 ?<\/h4>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Fusionne tous les canaux de communication en douceur :<\/strong> les files d&rsquo;attente t\u00e9l\u00e9phoniques entrantes, les e-mails de support et les flux de texte des m\u00e9dias sociaux fusionnent dans une seule fen\u00eatre d&rsquo;agent pour \u00e9viter les silos de donn\u00e9es.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Optimise les niveaux de personnel d&rsquo;entreprise :<\/strong> les syst\u00e8mes de suivi de la main-d&rsquo;\u0153uvre int\u00e9gr\u00e9s pr\u00e9voient vos heures d&rsquo;appel les plus charg\u00e9es et sugg\u00e8rent automatiquement des structures de roulement d&rsquo;agents optimales.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Personnalise la logique complexe de routage des appels :<\/strong> les \u00e9quipes techniques peuvent cr\u00e9er des chemins de donn\u00e9es hautement personnalis\u00e9s pour diriger instantan\u00e9ment les clients \u00e0 forte valeur ajout\u00e9e vers des niveaux de sp\u00e9cialistes sp\u00e9cifiques.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Quels sont les avantages et les inconv\u00e9nients de Genesys Cloud CX ?<\/h4>\n\n<div class=\"wp-block-cloudtalk-table table-style-pros_cons\"><div class=\"table-block\"><div class=\"table-block__table-container\"><table class=\"table-block__table\"><thead><tr><th>Avantages<\/th><th>Inconv\u00e9nients<\/th><\/tr><\/thead><tbody><tr><td><strong>Historique complet des conversations client :<\/strong> l&rsquo;historique vocal et les mises \u00e0 jour de texte num\u00e9riques se trouvent dans un cadre d&rsquo;entreprise unique.<\/td><td><strong>Structures de co\u00fbts logiciels prohibitives :<\/strong> le prix \u00e9lev\u00e9 des forfaits augmente rapidement, excluant compl\u00e8tement les budgets des moyennes entreprises et des PME.<\/td><\/tr><tr><td><strong>Syst\u00e8mes avanc\u00e9s de pr\u00e9vision du personnel :<\/strong> des mod\u00e8les de donn\u00e9es intelligents pr\u00e9voient les volumes de support saisonniers pour \u00e9quilibrer les roulements.<\/td><td><strong>Exigences d&rsquo;impl\u00e9mentation extr\u00eames :<\/strong> le lancement et la configuration de la plateforme n\u00e9cessitent d&rsquo;importantes \u00e9quipes d&rsquo;ing\u00e9nieurs.<\/td><\/tr><tr><td><strong>Cl\u00e9s de s\u00e9curit\u00e9 de donn\u00e9es d&rsquo;entreprise \u00e9lite :<\/strong> les structures de cryptage multicouches satisfont aux contr\u00f4les de s\u00e9curit\u00e9 des donn\u00e9es stricts pour les banques mondiales.<\/td><td><strong>Complexit\u00e9 de l&rsquo;interface :<\/strong> le tableau de bord d&rsquo;administration est tr\u00e8s complexe pour les bureaux g\u00e9rant peu de lignes.<\/td><\/tr><\/tbody><\/table><\/div><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Quels sont les forfaits et tarifs de Genesys Cloud CX ?<\/h4>\n\n<p><a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/tarification-genesys\/\">Les tarifs de Genesys<\/a> commencent \u00e0 environ <strong>~\u20ac75\/utilisateur\/mois<\/strong> (factur\u00e9 annuellement) pour les points d&rsquo;entr\u00e9e num\u00e9riques, mais la plateforme est presque exclusivement sur devis :<\/p>\n\n\n<ul class=\"wp-block-list\"><li><strong>Cloud CX 1<\/strong> &#8211; ~\u20ac75\/utilisateur\/mois (Voix uniquement)<\/li>\n\n<li><strong>Cloud CX 2<\/strong> &#8211; ~\u20ac95\/utilisateur\/mois (Omnicanal num\u00e9rique)<\/li>\n\n<li><strong>Cloud CX 3<\/strong> &#8211; ~\u20ac135\/utilisateur\/mois (WEM complet et routage IA)<\/li><\/ul>\n\n\n<div class=\"wp-block-cloudtalk-note wp-block-cloudtalk-note\" aria-label=\"Note content\" role=\"note\"><div class=\"note-block\"><h3 class=\"note-block__title\" id=\"note-title-default\">Points \u00e0 consid\u00e9rer pour les op\u00e9rations multi-postes :<\/h3><div class=\"note-block__description\" aria-labelledby=\"note-title-default\"><p>N&rsquo;oubliez pas que Genesys Cloud CX est un syst\u00e8me d&rsquo;entreprise lourd con\u00e7u pour les op\u00e9rations \u00e0 grande \u00e9chelle. Si votre entreprise fonctionne avec moins de 250 postes simultan\u00e9s, les frais administratifs et les co\u00fbts de licence \u00e9lev\u00e9s l&#8217;emporteront rapidement sur son utilit\u00e9 quotidienne.<\/p><\/div><\/div><\/div>\n\n<h4 class=\"wp-block-heading\">Que disent les clients de Genesys Cloud CX ?<\/h4>\n\n<p>Les responsables des op\u00e9rations d&rsquo;entreprise louent la profondeur massive des donn\u00e9es de Genesys mais avertissent que de simples changements n\u00e9cessitent l&rsquo;aide d&rsquo;ing\u00e9nieurs.<\/p>\n\n\n<ul class=\"wp-block-list\"><li><strong>Contr\u00f4le total de la logique de routage :<\/strong> les directeurs informatiques appr\u00e9cient la capacit\u00e9 \u00e0 cr\u00e9er des chemins de donn\u00e9es clients automatis\u00e9s hyper-sp\u00e9cifiques \u00e0 travers diff\u00e9rents continents.<\/li>\n\n<li><strong>Intelligence analytique approfondie :<\/strong> les managers affirment que les suites de rapports offrent une clart\u00e9 totale des donn\u00e9es sur les statistiques des centres de contact multi-pays.<\/li>\n\n<li><strong>Complexit\u00e9 de la configuration du syst\u00e8me :<\/strong> le personnel technique note que la modification des dispositions de base des arbres t\u00e9l\u00e9phoniques implique de naviguer dans des chemins de t\u00e9l\u00e9communications complexes.<\/li><\/ul>\n\n\n<h4 class=\"wp-block-heading\">Comment les utilisateurs de G2 \u00e9valuent-ils Genesys Cloud CX ?<\/h4>\n\n<p>La note G2 actuelle de Genesys Cloud CX est de <strong>4.4\/5<\/strong>, sur plus de 1 500 avis d&rsquo;utilisateurs v\u00e9rifi\u00e9s.<\/p>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/genesys-alternatives-g2-review-3.png\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis G2 sur Genesys Cloud CX<\/div><a href=\"https:\/\/www.g2.com\/products\/genesys-cloud-cx\/reviews\/genesys-cloud-cx-review-12207248?target=blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Lire l&#039;avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-notice\" role=\"region\" aria-label=\"Notice section\"><div class=\"notice-block\"><div class=\"notice-block__icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"21\" viewBox=\"0 0 20 21\" fill=\"none\" aria-hidden=\"true\"><path d=\"M10.0003 14.1667V10.8333M10.0003 7.5H10.0087M18.3337 10.8333C18.3337 15.4357 14.6027 19.1667 10.0003 19.1667C5.39795 19.1667 1.66699 15.4357 1.66699 10.8333C1.66699 6.23096 5.39795 2.5 10.0003 2.5C14.6027 2.5 18.3337 6.23096 18.3337 10.8333Z\" stroke=\"#535862\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"notice-block__content\"><div class=\"notice-block__text\">En savoir plus sur cette alternative 8&#215;8 pour les entreprises dans notre <a href=\"https:\/\/www.cloudtalk.io\/fr\/avis-systeme-telephonique\/genesys\/\">avis d\u00e9taill\u00e9 sur Genesys<\/a>.<\/div><\/div><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">Ce que les utilisateurs disent vraiment des alternatives et concurrents de 8&#215;8<\/h2>\n\n<p>Nous avons examin\u00e9 attentivement les discussions non filtr\u00e9es sur les forums publics populaires pour voir ce que les \u00e9quipes commerciales rencontrent lorsqu&rsquo;elles s&rsquo;\u00e9loignent de 8&#215;8. La lecture de ces communaut\u00e9s d&rsquo;entraide r\u00e9v\u00e8le une <strong>tendance claire parmi les gestionnaires de syst\u00e8mes et les responsables du service client<\/strong>.<\/p>\n\n<p>Bien que le syst\u00e8me h\u00e9rit\u00e9 de 8&#215;8 fonctionne bien pour les configurations de bureau de base, les entreprises \u00e0 croissance rapide se retrouvent \u00e0 chercher des plateformes alternatives pour r\u00e9soudre les probl\u00e8mes de <strong>structures de postes rigides, de r\u00e9ponses lentes du service client et de journaux de donn\u00e9es d\u00e9connect\u00e9s<\/strong>.<\/p>\n\n<h3 class=\"wp-block-heading\">Ce que les utilisateurs de Reddit demandent et disent sur les alternatives \u00e0 8&#215;8<\/h3>\n\n<p>Reddit sert d&rsquo;espace ouvert o\u00f9 les managers techniques partagent des retours honn\u00eates sur leurs syst\u00e8mes t\u00e9l\u00e9phoniques. Sur les forums populaires comme <strong>r\/sysadmin<\/strong>, les responsables informatiques \u00e9changent fr\u00e9quemment des conseils sur la mani\u00e8re de g\u00e9rer les limites de configuration de 8&#215;8 et d&rsquo;explorer de meilleures options.<\/p>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Services client qui disparaissent :<\/strong> les administrateurs \u00e0 la recherche d&rsquo;un partenaire fiable partagent ouvertement leur frustration avec le support client de 8&#215;8, notant que les \u00e9quipes d&rsquo;assistance technique disparaissent fr\u00e9quemment enti\u00e8rement lors des migrations logicielles critiques. Les gestionnaires de r\u00e9seau exp\u00e9riment\u00e9s sugg\u00e8rent de passer \u00e0 des plateformes comme <strong>Nextiva<\/strong> ou <strong>Zoom Phone<\/strong> pour garantir que vos communications de premi\u00e8re ligne restent enti\u00e8rement fiables.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Le pi\u00e8ge de la licence simultan\u00e9e :<\/strong> un responsable technique g\u00e9rant un centre d&rsquo;appels de plus de 300 agents a d\u00e9taill\u00e9 un blocage op\u00e9rationnel majeur o\u00f9 les employ\u00e9s ont \u00e9t\u00e9 soudainement emp\u00each\u00e9s d&rsquo;acc\u00e9der \u00e0 la plateforme active du centre de contact. La communaut\u00e9 a clarifi\u00e9 que l&rsquo;architecture de bundle h\u00e9rit\u00e9e de 8&#215;8 applique des m\u00e9triques de connexion simultan\u00e9e maximales cach\u00e9es. Cela interrompt silencieusement les changements de quart de travail \u00e0 moins que vous n&rsquo;achetiez des permissions de poste suppl\u00e9mentaires.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Performances des fonctionnalit\u00e9s inf\u00e9rieures au co\u00fbt :<\/strong> les administrateurs syst\u00e8me seniors notent que si 8&#215;8 g\u00e8re bien le trafic vocal de base, ses composants de messagerie texte et ses flux de travail d&rsquo;applications mobiles sont nettement en retard par rapport aux standards logiciels modernes. Les contributeurs des forums techniques soulignent que leurs tickets de support apr\u00e8s-vente tombent r\u00e9guli\u00e8rement dans de profonds trous noirs de d\u00e9viation, rendant les options alternatives tr\u00e8s attractives.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/8x8-alternatives-reddit-discussion-1.jpg\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Discussion Reddit : Avis 8&#215;8 -&gt; r\/sysadmin<\/div><a href=\"https:\/\/www.reddit.com\/r\/sysadmin\/comments\/hyuokh\/8x8_reviews?target=blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Lire le fil <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/8x8-alternatives-reddit-discussion-2.jpg\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Discussion Reddit : Probl\u00e8mes de licence 8&#215;8 -&gt; r\/sysadmin<\/div><a href=\"https:\/\/www.reddit.com\/r\/sysadmin\/comments\/1od8ukk\/8x8_licensing_issues\/?target=blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Lire le fil <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/8x8-alternatives-reddit-discussion-3-1.jpg\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Discussion Reddit : Alternatives 8&#215;8 -&gt; r\/sysadmin<\/div><a href=\"https:\/\/www.reddit.com\/r\/sysadmin\/comments\/18t9ugg\/best_8x8_alternative\/?target=blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Lire le fil <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<h3 class=\"wp-block-heading\">Ce que les utilisateurs de Quora demandent sur les alternatives \u00e0 8&#215;8<\/h3>\n\n<p>Les questions publiques sur Quora montrent que les entreprises modernes privil\u00e9gient l&rsquo;<a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/lautomatisation-du-service-client-en-2022-le-guide-indispensable\/\">automatisation logicielle<\/a> par rapport aux configurations de lignes de bureau \u00e0 l&rsquo;ancienne. Lors de l&rsquo;\u00e9valuation des logiciels vocaux, les experts en logiciels d&rsquo;entreprise soulignent deux besoins op\u00e9rationnels centraux.<\/p>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Rationaliser le travail quotidien avec l&rsquo;IA vocale :<\/strong> les sp\u00e9cialistes des op\u00e9rations qui \u00e9tudient l&rsquo;intelligence vocale moderne discutent de l&rsquo;utilisation de syst\u00e8mes automatis\u00e9s pour \u00e9liminer les t\u00e2ches administratives manuelles. Les experts orientent les bureaux en croissance vers des options avanc\u00e9es comme <strong>CloudTalk<\/strong> car les configurations de routage d&rsquo;appels intelligentes int\u00e9gr\u00e9es, les journaux de donn\u00e9es automatis\u00e9s et les transcriptions instantan\u00e9es r\u00e9duisent consid\u00e9rablement les champs de saisie manuelle des agents.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Lier les composeurs automatiques aux bases de donn\u00e9es de ventes centrales :<\/strong> les responsables du d\u00e9veloppement des ventes recherchent des recommandations imm\u00e9diates sur les fournisseurs VoIP offrant les int\u00e9grations directes les plus stables avec les principaux CRM. Les conseillers technologiques soulignent que si les solutions h\u00e9rit\u00e9es perdent fr\u00e9quemment le contexte client, des outils sp\u00e9cialement con\u00e7us comme <strong>CloudTalk<\/strong>, <strong>Aircall<\/strong> et <strong>JustCall<\/strong> synchronisent de mani\u00e8re fiable les fichiers d&rsquo;appel entre <a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/les-6-meilleures-integrations-telephoniques-hubspot-composeurs-applications-dappel\/\">HubSpot<\/a> et <a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/meilleures-integrations-salesforce\/\">Salesforce<\/a>.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/aircall-alternative-quora-review-1.png\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Discussion Quora : Outils IA<\/div><a href=\"https:\/\/www.quora.com\/Which-AI-tool-do-you-use-the-most-and-what-do-you-use-it-for?topAns=1477743897963504?target=blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Lire la discussion <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/justcall-alternative-quora-review-1.png\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Discussion Quora : VoIP avec composeur automatique et int\u00e9gration CRM<\/div><a href=\"https:\/\/www.quora.com\/Which-VoIP-providers-offer-auto-dialer-CRM-integration-for-businesses\/answer\/Gabriel-13094?target=blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Lire la discussion <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<h3 class=\"wp-block-heading\">Ce que les \u00e9valuateurs v\u00e9rifi\u00e9s de G2 disent \u00e0 propos du passage de 8&#215;8<\/h3>\n\n<p>Les avis d&rsquo;utilisateurs v\u00e9rifi\u00e9s de G2 montrent exactement pourquoi les \u00e9quipes en croissance d\u00e9cident finalement de transf\u00e9rer leurs num\u00e9ros de t\u00e9l\u00e9phone de 8&#215;8 vers des plateformes modernes :<\/p>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Corriger les silos de donn\u00e9es avec RingCentral :<\/strong> Les entreprises de taille moyenne et les cabinets d&rsquo;avocats passant \u00e0 RingCentral signalent qu&rsquo;avoir des chats d&rsquo;\u00e9quipe internes, des appels externes et des <a href=\"https:\/\/www.cloudtalk.io\/fr\/balises-de-resume-d-appel-automatique\/\">r\u00e9sum\u00e9s IA<\/a> dans une seule application a compl\u00e8tement r\u00e9solu leurs flux de travail d\u00e9connect\u00e9s et leur a donn\u00e9 une visibilit\u00e9 claire sur les communications clients. Au fait, vous pouvez obtenir ces m\u00eames flux de travail unifi\u00e9s, ainsi qu&rsquo;une synchronisation CRM automatique encore plus pouss\u00e9e, en passant de 8&#215;8 \u00e0 CloudTalk.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Clarifier le support et la facturation avec Nextiva :<\/strong> Les chefs d&rsquo;entreprise quittant les anciens g\u00e9ants des t\u00e9l\u00e9communications pour Nextiva soulignent la facilit\u00e9 de gestion des utilisateurs mondiaux sur une interface moderne. Ils mentionnent fr\u00e9quemment que le passage a clarifi\u00e9 les factures confuses et a finalement connect\u00e9 leurs \u00e9quipes \u00e0 un support client rapide et utile.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Mettre fin au d\u00e9calage audio avec Zoom Phone :<\/strong> Les responsables informatiques notent que le transfert des \u00e9quipes \u00e0 distance vers Zoom Phone a r\u00e9solu leurs probl\u00e8mes de connectivit\u00e9, m\u00eame dans les zones o\u00f9 l&rsquo;internet est faible. Ce changement leur a permis de supprimer enti\u00e8rement les applications de communication suppl\u00e9mentaires et a mis fin au d\u00e9calage audio frustrant lors des r\u00e9unions vid\u00e9o importantes.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/8x8-switch-to-zoom-phone-g2-review.png\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis G2 : 8&#215;8 vers Zoom Phone<\/div><a href=\"https:\/\/www.g2.com\/products\/zoom-zoom-phone\/reviews\/zoom-phone-review-9682643?target=blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Lire l\u2019avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/8x8-switch-to-nextiva-g2-review.png\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis G2 : 8&#215;8 vers RingCentral (RingEX)<\/div><a href=\"https:\/\/www.g2.com\/products\/ringex\/reviews\/ringex-review-11852828?target=blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Lire l\u2019avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/06\/8x8-switch-to-ringcentral-g2-review.png\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Avis G2 : 8&#215;8 vers Nextiva<\/div><a href=\"https:\/\/www.g2.com\/products\/nextiva\/reviews\/nextiva-review-6660048?target=blank&#038;rel=nofollow\" class=\"btn btn-small btn-primary\" target=\"_blank\" rel=\"noopener\">Lire l\u2019avis complet <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">CloudTalk vs. 8&#215;8 : Comparaison finale directe<\/h2>\n\n<p>Choisir entre CloudTalk et 8&#215;8 revient \u00e0 vouloir un outil rapide, ax\u00e9 sur l&rsquo;automatisation, ou un utilitaire d&rsquo;entreprise rigide. CloudTalk agit comme un hub de donn\u00e9es stable qui enregistre automatiquement les appels et les messages, tandis que 8&#215;8 fonctionne comme une suite d&rsquo;infrastructure plus ancienne qui bloque les <a href=\"https:\/\/www.cloudtalk.io\/fr\/fonctions\/\">fonctionnalit\u00e9s avanc\u00e9es de centre d&rsquo;appels<\/a> derri\u00e8re des murs de facturation d&rsquo;entreprise.<\/p>\n\n<div class=\"wp-block-cloudtalk-table table-style-simple\"><div class=\"table-block\"><div class=\"table-block__header\"><h2 class=\"table-block__headline\">8&#215;8 vs CloudTalk : Comparaison directe<\/h2><div class=\"table-block__description\">D\u00e9couvrez notre comparaison c\u00f4te \u00e0 c\u00f4te de CloudTalk vs 8&#215;8 ou les aspects les plus importants pour les PME.<\/div><\/div><div class=\"table-block__table-container\"><table class=\"table-block__table\"><thead><tr><th>Cat\u00e9gorie<\/th><th>CloudTalk<\/th><th>8&#215;8<\/th><th>Gagnant<\/th><\/tr><\/thead><tbody><tr><td>Prix de d\u00e9part (facturation annuelle)<\/td><td>\u20ac19\/utilisateur\/mois<\/td><td>Est. \u20ac24\/utilisateur\/mois<\/td><td>CloudTalk<\/td><\/tr><tr><td>Utilisateurs minimum<\/td><td>1 utilisateur<\/td><td>1 utilisateur<\/td><td>\u00c9galit\u00e9<\/td><\/tr><tr><td>Synchronisation CRM<\/td><td>Synchronisation native et bidirectionnelle approfondie avec plus de 100 outils<\/td><td>Configurations d&rsquo;API fragment\u00e9es avec pertes d&rsquo;enregistrement de donn\u00e9es<\/td><td>CloudTalk<\/td><\/tr><tr><td>Num\u00e9roteurs de vente sortants<\/td><td>Modes Aper\u00e7u, Intelligent, Puissance et Parall\u00e8le disponibles (plan Expert ou via add-on)<\/td><td>Saisie manuelle sur les forfaits standards<\/td><td>CloudTalk<\/td><\/tr><tr><td>Routage visuel des appels<\/td><td>Le concepteur de carte glisser-d\u00e9poser g\u00e8re les changements en quelques minutes<\/td><td>Menus complexes n\u00e9cessitant des chemins de saisie de texte manuelle<\/td><td>CloudTalk<\/td><\/tr><tr><td>IA conversationnelle (intelligence et agents vocaux)<\/td><td>Forfaits add-on mensuels forfaitaires pr\u00e9visibles<\/td><td>Strictement limit\u00e9es aux forfaits de niveau premium<\/td><td>CloudTalk<\/td><\/tr><tr><td>Couverture t\u00e9l\u00e9phonique mondiale<\/td><td>Num\u00e9ros virtuels et haute qualit\u00e9 d&rsquo;appel dans plus de 160 pays<\/td><td>Appels illimit\u00e9s de base limit\u00e9s \u00e0 14 ou 48 pays<\/td><td>CloudTalk<\/td><\/tr><tr><td>Objectif SLA r\u00e9seau<\/td><td>Garantie de disponibilit\u00e9 de 99,999 % avec les op\u00e9rateurs locaux<\/td><td>R\u00e9seaux vocaux standards sujets aux d\u00e9calages des appareils mobiles<\/td><td>CloudTalk<\/td><\/tr><tr><td>Niveaux de conformit\u00e9 par d\u00e9faut<\/td><td>Configurations de s\u00e9curit\u00e9 personnalis\u00e9es disponibles via des mises \u00e0 niveau<\/td><td>BAA HIPAA sign\u00e9 et configurations de normes de s\u00e9curit\u00e9 FINRA<\/td><td>8&#215;8<\/td><\/tr><tr><td>Canaux de support<\/td><td>Support par chat en direct et e-mail 24h\/24 et 7j\/7 pour tous les niveaux (support t\u00e9l\u00e9phonique disponible sur le plan Expert)<\/td><td>Files d&rsquo;attente d&rsquo;e-mails asynchrones et bots automatis\u00e9s<\/td><td>CloudTalk<\/td><\/tr><tr><td>Note G2<\/td><td>4.4\/5 (plus de 1 800 avis)<\/td><td>4.1\/5 (plus de 200 avis)<\/td><td>CloudTalk<\/td><\/tr><tr><td>Essai gratuit<\/td><td>Essai enti\u00e8rement fonctionnel de 14 jours<\/td><td>N\/A<\/td><td>CloudTalk<\/td><\/tr><\/tbody><\/table><\/div><\/div><div class=\"table-block__footer\"><figcaption class=\"table-block__caption\">8&#215;8 vs CloudTalk : Un tableau de comparaison directe<\/figcaption><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-note wp-block-cloudtalk-note\" aria-label=\"Note content\" role=\"note\"><div class=\"note-block\"><h3 class=\"note-block__title\" id=\"note-title-default\">La relation entre le routage visuel et l&#039;enregistrement des donn\u00e9es expliqu\u00e9e :<\/h3><div class=\"note-block__description\" aria-labelledby=\"note-title-default\"><p>Si vous dirigez un bureau ax\u00e9 sur les donn\u00e9es, vos managers doivent ajuster rapidement les flux d&rsquo;appels sans perdre les journaux clients. Sur CloudTalk, vous pouvez r\u00e9organiser visuellement vos lignes t\u00e9l\u00e9phoniques \u00e0 l&rsquo;aide d&rsquo;un tableau de bord glisser-d\u00e9poser, et chaque conversation est toujours parfaitement enregistr\u00e9e dans vos outils CRM.<\/p><p>Sur 8&#215;8, l&rsquo;architecture backend multi-acquisition de la plateforme provoque des pertes de suivi silencieuses dans vos fichiers clients lorsque les arborescences d&rsquo;appels deviennent complexes. Cela oblige vos repr\u00e9sentants \u00e0 agir comme des employ\u00e9s co\u00fbteux de saisie de donn\u00e9es pour combler les lacunes. CloudTalk \u00e9limine enti\u00e8rement cette friction administrative, garantissant que vos notes d&rsquo;appel et vos dossiers clients restent unifi\u00e9s pendant que vous \u00e9voluez.<\/p><\/div><a href=\"https:\/\/www.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\" class=\"btn btn-tertiary-gray btn-small\" aria-label=\"Read more about: Essayez-le gratuitement\">Essayez-le gratuitement<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M4.16699 9.99984H15.8337M15.8337 9.99984L10.0003 4.1665M15.8337 9.99984L10.0003 15.8332\" stroke=\"#535862\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/06\/How-to-set-up-IVR-call-flow-step5-scaled.png\" alt=\"Embedded image\" \/><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">D\u00e9couvrez l&rsquo;intuitivit\u00e9 du concepteur de routage visuel glisser-d\u00e9poser de CloudTalk.<\/div><a href=\"https:\/\/www.cloudtalk.io\/fr\/concepteur-de-flux-dappels\/\" class=\"btn btn-small btn-primary\">D\u00e9couvrir le concepteur de flux d&#039;appels <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">Comment choisir la bonne alternative \u00e0 8&#215;8 pour votre entreprise ?<\/h2>\n\n<p>Lorsque vous recherchez le remplacement parfait pour les lignes t\u00e9l\u00e9phoniques obsol\u00e8tes de 8&#215;8, choisissez votre plateforme en fonction des obstacles op\u00e9rationnels sp\u00e9cifiques de votre \u00e9quipe plut\u00f4t que sur des listes de fonctionnalit\u00e9s g\u00e9n\u00e9riques. Voici nos conseils sur ce sur quoi vous concentrer :<\/p>\n\n<h3 class=\"wp-block-heading\">1. Quelle est la meilleure alternative \u00e0 8&#215;8 pour une facturation pr\u00e9visible ?<\/h3>\n\n<p>Si vous souhaitez prot\u00e9ger votre entreprise des lignes de recouvrement de co\u00fbts surprises et des augmentations soudaines de contrat, vous avez besoin d&rsquo;un fournisseur avec des structures d&rsquo;abonnement transparentes.<\/p>\n\n\n<ul class=\"wp-block-list\"><li><strong>Meilleurs choix :<\/strong> <strong>CloudTalk<\/strong> propose d\u00e8s le d\u00e9part des niveaux tarifaires clairs et forfaitaires, ainsi que des <a href=\"https:\/\/www.cloudtalk.io\/ai-voice-agent-pricing\/\">forfaits IA mensuels<\/a> pr\u00e9visibles. <strong>Nextiva<\/strong> est \u00e9galement une excellente option si vous avez besoin d&rsquo;une tarification vocale r\u00e9gionale stable avec des conditions d&rsquo;engagement fixes.<\/li><\/ul>\n\n\n<h3 class=\"wp-block-heading\">2. Quelle alternative \u00e0 8&#215;8 offre la meilleure synchronisation CRM ?<\/h3>\n\n<div class=\"wp-block-cloudtalk-embed wp-block-cloudtalk-embed\"><div class=\"embed-block\"><div class=\"embed-block__inner\"><div class=\"embed-block__inner-container\"><iframe src=\"https:\/\/www.youtube.com\/embed\/PBTVMSXIwss\" title=\"Embedded video\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/div><\/div><div class=\"embed-block__footer\"><div class=\"embed-block__caption\">Vid\u00e9o d&rsquo;int\u00e9gration CloudTalk x HubSpot<\/div><a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-dun-centre-dappel-pour-hubspot\/\" class=\"btn btn-small btn-primary\">D\u00e9couvrir l&#039;int\u00e9gration CloudTalk x HubSpot <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n\n<p>Si vos commerciaux perdent des heures \u00e0 saisir manuellement l&rsquo;historique des interactions parce que votre t\u00e9l\u00e9phone ne correspond pas \u00e0 votre base de donn\u00e9es syst\u00e8me, recherchez une plateforme con\u00e7ue autour du suivi API natif.<\/p>\n\n\n<ul class=\"wp-block-list\"><li><strong>Meilleurs choix :<\/strong> <strong>CloudTalk<\/strong> est le premier choix ici, utilisant des liens bidirectionnels natifs pour alimenter automatiquement les enregistrements d&rsquo;appels et les messages dans HubSpot, Salesforce et <a href=\"https:\/\/www.cloudtalk.io\/fr\/n-1-des-systemes-telephoniques-pour-les-equipes-de-vente-pipedrive\/\">Pipedrive<\/a>. <strong>Aircall<\/strong> fournit \u00e9galement une application de num\u00e9rotation int\u00e9gr\u00e9e fiable pour les \u00e9quipes utilisant des bases de donn\u00e9es cloud.<\/li><\/ul>\n\n\n<div class=\"wp-block-cloudtalk-note wp-block-cloudtalk-note\" aria-label=\"Note content\" role=\"note\"><div class=\"note-block\"><h3 class=\"note-block__title\" id=\"note-title-default\">Comment CloudTalk x HubSpot a fait gagner plus de 40 heures\/semaine \u00e0 Revolut :<\/h3><div class=\"note-block__description\" aria-labelledby=\"note-title-default\"><p>Lorsque la fintech mondiale <a href=\"https:\/\/www.cloudtalk.io\/fr\/customer-stories\/revolut\/\">Revolut<\/a> a \u00e9tendu son \u00e9quipe de vente sortante, son pr\u00e9c\u00e9dent <a href=\"https:\/\/www.cloudtalk.io\/fr\/telephonie-voip\/\">fournisseur VoIP<\/a> manquait de la supervision des agents et de la synchronisation CRM approfondie dont elle avait besoin pour se d\u00e9velopper. C&rsquo;est exactement l\u00e0 que les syst\u00e8mes avec des empreintes mondiales limit\u00e9es ou un routage rigide \u00e9chouent, et <strong>pourquoi les \u00e9quipes en croissance choisissent souvent CloudTalk plut\u00f4t que des concurrents comme 8&#215;8<\/strong>.<\/p><\/div><a href=\"https:\/\/www.cloudtalk.io\/fr\/customer-stories\/revolut\/\" class=\"btn btn-tertiary-gray btn-small\" aria-label=\"Read more about: Lire l\u2019\u00e9tude de cas\">Lire l\u2019\u00e9tude de cas<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M4.16699 9.99984H15.8337M15.8337 9.99984L10.0003 4.1665M15.8337 9.99984L10.0003 15.8332\" stroke=\"#535862\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div>\n\n<h3 class=\"wp-block-heading\">3. Quelle est une bonne alternative \u00e0 8&#215;8 pour l&rsquo;expansion mondiale ?<\/h3>\n\n<p>Si vous dirigez une \u00e9quipe de prospection internationale, les zones g\u00e9ographiques strictes de 8&#215;8 peuvent limiter votre vitesse de connexion externe. Vous avez besoin d&rsquo;un r\u00e9seau mondial qui vous permet de b\u00e2tir la confiance locale sur plusieurs continents.<\/p>\n\n\n<ul class=\"wp-block-list\"><li><strong>Meilleurs choix :<\/strong> <strong>CloudTalk<\/strong> vous permet de <a href=\"https:\/\/www.cloudtalk.io\/blog\/international-expansion\/\">vous \u00e9tendre facilement \u00e0 l&rsquo;\u00e9chelle mondiale<\/a> en fournissant des lignes t\u00e9l\u00e9phoniques virtuelles fiables dans plus de 160 pays, soutenues par des centres de donn\u00e9es localis\u00e9s qui pr\u00e9servent la clart\u00e9 de la voix.<\/li><\/ul>\n\n\n<h3 class=\"wp-block-heading\">4. Quelle est l&rsquo;alternative \u00e0 8&#215;8 la plus fiable avec un support 24h\/24 et 7j\/7 ?<\/h3>\n\n<p>Lorsqu&rsquo;une ligne d&rsquo;entr\u00e9e cesse de sonner, votre bureau ne peut pas se permettre d&rsquo;attendre des semaines pour une r\u00e9solution de ticket d&rsquo;aide asynchrone. Vous avez besoin de chemins de connexion imm\u00e9diats vers des ing\u00e9nieurs syst\u00e8me en direct.<\/p>\n\n\n<ul class=\"wp-block-list\"><li><strong>Meilleurs choix :<\/strong> <strong>CloudTalk<\/strong> inclut un support technique humain en direct pour tous les forfaits tarifaires afin de vous aider \u00e0 ajuster les param\u00e8tres \u00e0 tout moment. <strong>Nextiva<\/strong> fournit des \u00e9quipes de service client r\u00e9actives et tr\u00e8s bien not\u00e9es, bas\u00e9es aux <a href=\"https:\/\/www.cloudtalk.io\/fr\/numero-virtuel-etats-unis\/\">\u00c9tats-Unis<\/a>.<\/li><\/ul>\n\n\n<h3 class=\"wp-block-heading\">5. Quelle est la meilleure alternative \u00e0 8&#215;8 pour les ventes sortantes ?<\/h3>\n\n<p>Si vos repr\u00e9sentants en d\u00e9veloppement commercial d\u00e9pendent du nombre de connexions quotidiennes pour atteindre les objectifs de revenus sortants, les configurations t\u00e9l\u00e9phoniques avec une architecture plus ancienne ralentiront vos flux de prospection. Vous avez besoin d&rsquo;une automatisation de liste \u00e0 grande vitesse.<\/p>\n\n\n<ul class=\"wp-block-list\"><li><strong>Nos coups de c\u0153ur :<\/strong> <strong>CloudTalk<\/strong> aide les agents \u00e0 doubler leur volume d&rsquo;appels quotidiens en int\u00e9grant des <a href=\"https:\/\/www.cloudtalk.io\/auto-dialer\/\">composeurs automatiques<\/a> et des concepteurs de files d&rsquo;attente intelligentes. <strong>JustCall<\/strong> est un autre choix de premier plan, con\u00e7u autour de listes d&rsquo;appels sortants \u00e0 haute fr\u00e9quence.<\/li><\/ul>\n\n\n<h3 class=\"wp-block-heading\">6. En r\u00e9sum\u00e9, quelle est la meilleure alternative \u00e0 8&#215;8 pour les entreprises en croissance ?<\/h3>\n\n<p>Si vous dirigez une <a href=\"https:\/\/www.cloudtalk.io\/blog\/phone-system-for-small-business\/\">entreprise en croissance<\/a> et souhaitez \u00e9chapper aux menus d&rsquo;administration compliqu\u00e9s, \u00e0 la synchronisation des donn\u00e9es fragment\u00e9e et aux augmentations de facturation inattendues de 8&#215;8, vous avez besoin d&rsquo;une plateforme de communication con\u00e7ue sp\u00e9cifiquement pour votre \u00e9chelle.<\/p>\n\n\n<ul class=\"wp-block-list\"><li><strong>Notre coup de c\u0153ur :<\/strong> <strong>CloudTalk<\/strong> s&rsquo;impose comme l&rsquo;am\u00e9lioration ultime pour les <a href=\"https:\/\/www.cloudtalk.io\/fr\/le-systeme-telephonique-cloud-pour-les-petites-entreprises-mais-ambitieuses\/\">petites et moyennes entreprises<\/a>. Il offre \u00e0 votre bureau en expansion le m\u00e9lange parfait de synchronisation CRM fiable, de tarification pr\u00e9visible et d&rsquo;automatisation intelligente de la composition, sans les co\u00fbts \u00e9lev\u00e9s des centres de contact d&rsquo;entreprise.<\/li><\/ul>\n\n\n<h2 class=\"wp-block-heading\">Comment migrer et transf\u00e9rer en toute s\u00e9curit\u00e9 vos num\u00e9ros DID 8&#215;8<\/h2>\n\n<p><strong>Si vous avez d\u00e9cid\u00e9 de quitter 8&#215;8, ne sautez pas cette partie.<\/strong><\/p>\n\n<p>La migration de vos t\u00e9l\u00e9communications hors de 8&#215;8 peut \u00eatre un d\u00e9fi administratif en raison de d\u00e9tails d&rsquo;enregistrement cach\u00e9s.<\/p>\n\n<p>Lorsque vous soumettez une Lettre d&rsquo;Autorisation (LOA) \u00e0 votre nouveau fournisseur, les transferts sont r\u00e9guli\u00e8rement refus\u00e9s car 8&#215;8 enregistre fr\u00e9quemment vos num\u00e9ros professionnels sous sa propre adresse d&rsquo;entreprise plut\u00f4t que celle de votre bureau physique.<\/p>\n\n<p>Les administrateurs informatiques ont r\u00e9ussi \u00e0 contourner ces blocages d&rsquo;op\u00e9rateur en utilisant les donn\u00e9es d&rsquo;enregistrement d&rsquo;entreprise cach\u00e9es suivantes pendant le processus de portage :<\/p>\n\n<div class=\"wp-block-cloudtalk-table table-style-simple\"><div class=\"table-block\"><div class=\"table-block__header\"><h2 class=\"table-block__headline\">Guide rapide : comment transf\u00e9rer vos num\u00e9ros DID 8&#215;8<\/h2><\/div><div class=\"table-block__table-container\"><table class=\"table-block__table\"><thead><tr><th><strong>Champ de portage requis<\/strong><\/th><th><strong>Donn\u00e9es d&rsquo;enregistrement d&rsquo;entreprise cach\u00e9es de 8&#215;8<\/strong><\/th><\/tr><\/thead><tbody><tr><td>Nom autoris\u00e9<\/td><td>Marcus Moore<\/td><\/tr><tr><td>Adresse de service<\/td><td>2125 Onel Dr. San Jose, CA 95131<\/td><\/tr><tr><td>Code PIN de portage standard<\/td><td>8&#215;82125 (minuscule \u00ab\u00a0x\u00a0\u00bb, pas d&rsquo;espaces)<\/td><\/tr><\/tbody><\/table><\/div><\/div><div class=\"table-block__footer\"><figcaption class=\"table-block__caption\">Comment migrer et transf\u00e9rer en toute s\u00e9curit\u00e9 vos num\u00e9ros DID 8&#215;8<\/figcaption><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-note wp-block-cloudtalk-note\" aria-label=\"Note content\" role=\"note\"><div class=\"note-block\"><h3 class=\"note-block__title\" id=\"note-title-default\">Conseil de pro :<\/h3><div class=\"note-block__description\" aria-labelledby=\"note-title-default\"><p>Les professionnels de l&rsquo;informatique conseillent fortement d&rsquo;effectuer un \u00ab basculement en douceur \u00bb avant le transfert officiel de vos num\u00e9ros. Configurez d&rsquo;abord votre routage d&rsquo;appels entrants et vos comptes d&rsquo;utilisateurs complets sur CloudTalk, puis configurez votre ancien tableau de bord 8&#215;8 pour rediriger tous les appels entrants vers des lignes temporaires sur votre nouvelle plateforme. Ce contournement technique garantit z\u00e9ro appel client manqu\u00e9 pendant que votre processus de portage prolong\u00e9 par l&rsquo;op\u00e9rateur se vide des files d&rsquo;attente en amont.<\/p><\/div><a href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" class=\"btn btn-tertiary-gray btn-small\" aria-label=\"Read more about: Commencez votre migration d\u00e8s aujourd&#039;hui\">Commencez votre migration d\u00e8s aujourd&#039;hui<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><path d=\"M4.16699 9.99984H15.8337M15.8337 9.99984L10.0003 4.1665M15.8337 9.99984L10.0003 15.8332\" stroke=\"#535862\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">Pr\u00eat \u00e0 changer pour une alternative \u00e0 8&#215;8 ?<\/h2>\n\n<p><strong>Les op\u00e9rations de votre entreprise ont d\u00e9pass\u00e9 les goulots d&rsquo;\u00e9tranglement des communications h\u00e9rit\u00e9es de 8&#215;8 il y a des mois<\/strong>. D\u00e9placer vos lignes t\u00e9l\u00e9phoniques loin des portails de configuration complexes, des profils clients non enregistr\u00e9s et des longues boucles de tickets de support revitalisera instantan\u00e9ment vos flux de travail quotidiens.<\/p>\n\n<p>Lorsque vous transf\u00e9rez vos lignes vocales de 8&#215;8 \u00e0 <a href=\"https:\/\/www.cloudtalk.io\/\">CloudTalk<\/a>, votre \u00e9quipe b\u00e9n\u00e9ficie d&rsquo;avantages de performance majeurs d\u00e8s le premier jour :<\/p>\n\n\n<ul class=\"wp-block-list\"><li><strong>Unifiez vos flux de donn\u00e9es :<\/strong> Arr\u00eatez de saisir manuellement les enregistrements d&rsquo;appels. Chaque chat vocal et texte est enregistr\u00e9 automatiquement dans vos fichiers syst\u00e8me clients en arri\u00e8re-plan.<\/li>\n\n<li><strong>Augmentez vos taux de connexion internationaux :<\/strong> D\u00e9veloppez votre autorit\u00e9 de marque localis\u00e9e partout en obtenant des num\u00e9ros locaux ou sans frais dans plus de 160 pays avec un son clair.<\/li>\n\n<li><strong>D\u00e9ployez une intelligence conversationnelle moderne :<\/strong> Tirez une r\u00e9elle valeur de chaque interaction client gr\u00e2ce aux r\u00e9sum\u00e9s automatis\u00e9s, aux transcriptions d&rsquo;appels textuelles et au suivi du sentiment.<\/li>\n\n<li><strong>\u00c9liminez les goulots d&rsquo;\u00e9tranglement administratifs :<\/strong> Ajustez vos menus t\u00e9l\u00e9phoniques et redirigez instantan\u00e9ment les extensions d&rsquo;utilisateurs actifs \u00e0 l&rsquo;aide d&rsquo;un simple \u00e9diteur visuel ne n\u00e9cessitant aucune aide technique.<\/li><\/ul>\n\n\n<div class=\"wp-block-cloudtalk-cta wp-block-cloudtalk-cta--blue wp-block-cloudtalk-cta\"><div class=\"cta-block\"><div class=\"cta-block__content\"><h2 class=\"cta-block__headline\">Vos outils t\u00e9l\u00e9phoniques doivent soutenir votre croissance, pas compliquer vos dossiers<\/h2><div class=\"cta-block__description\">Passez \u00e0 un espace de travail d&rsquo;appel am\u00e9lior\u00e9 par l&rsquo;IA, con\u00e7u pour stimuler la croissance du march\u00e9 interm\u00e9diaire. Prenez rendez-vous pour une br\u00e8ve conversation afin de d\u00e9couvrir comment une synchronisation des donn\u00e9es claire peut aider votre \u00e9quipe \u00e0 gagner du temps et \u00e0 fid\u00e9liser plus de clients.<\/div><div class=\"cta-block__button\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" class=\"btn btn-secondary\">R\u00e9server une d\u00e9mo <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-faq wp-block-cloudtalk-faq--blue wp-block-cloudtalk-faq-v2\" data-display-mode=\"section\"><div class=\"faq-block\"><div class=\"faq-block__header\"><h2 class=\"faq-block__title\">Questions fr\u00e9quemment pos\u00e9es<br>sur les alternatives \u00e0 8&#215;8<\/h2><p class=\"faq-block__description\">Trouvez des r\u00e9ponses rapides aux questions les plus fr\u00e9quentes des entreprises sur le logiciel 8&#215;8 et ses concurrents.<\/p><\/div><div class=\"faq-block__items\"><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-168\"><h3 class=\"faq-item__question-text\">Qu&rsquo;est-ce que 8&#215;8 ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-168\"><div class=\"faq-item__answer\"><p><a href=\"https:\/\/www.cloudtalk.io\/fr\/avis-systeme-telephonique\/8x8\/\">8&#215;8<\/a> est une plateforme de communication cloud de niveau entreprise qui combine la t\u00e9l\u00e9phonie d&rsquo;affaires unifi\u00e9e traditionnelle avec des outils logiciels de centre de contact. Elle g\u00e8re bien les grands bureaux multinationaux, mais les \u00e9quipes en croissance trouvent souvent ses tableaux de bord de configuration maladroits et ses options d&rsquo;int\u00e9gration logicielle fragment\u00e9es.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-169\"><h3 class=\"faq-item__question-text\">8&#215;8 est-il un bon syst\u00e8me t\u00e9l\u00e9phonique ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-169\"><div class=\"faq-item__answer\"><p>8&#215;8 est un choix comp\u00e9tent pour les grandes entreprises mondiales disposant de divisions informatiques d\u00e9di\u00e9es pour configurer ses interfaces backend complexes. Cependant, les <a href=\"https:\/\/www.cloudtalk.io\/fr\/logiciel-de-centre-dappels-sortants\/\">\u00e9quipes de vente \u00e0 croissance rapide<\/a> et les bureaux de support du march\u00e9 interm\u00e9diaire trouvent souvent sa plateforme technologique trop complexe, co\u00fbteuse \u00e0 mettre \u00e0 niveau et sujette \u00e0 des pertes de synchronisation des donn\u00e9es.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-170\"><h3 class=\"faq-item__question-text\">Quel est le syst\u00e8me VoIP le plus fiable ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-170\"><div class=\"faq-item__answer\"><p><a href=\"https:\/\/www.cloudtalk.io\/top-cloudtalk-alternatives-and-competitors\/\">CloudTalk<\/a> est largement reconnu comme le meilleur choix pour une communication de bureau stable sur le march\u00e9 interm\u00e9diaire, maintenant un objectif de disponibilit\u00e9 certifi\u00e9 de 99,999 %. La plateforme prot\u00e8ge les flux de travail textuels et les connexions vocales claires en acheminant les chemins d&rsquo;appel via des op\u00e9rateurs premium plut\u00f4t que des flux de donn\u00e9es bon march\u00e9.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-171\"><h3 class=\"faq-item__question-text\">8&#215;8 est-il gratuit ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-171\"><div class=\"faq-item__answer\"><p>Non, 8&#215;8 ne propose aucune souscription de compte gratuit ni d&rsquo;<a href=\"https:\/\/www.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\">essais gratuits<\/a> standard pour la v\u00e9rification commerciale. Le lancement de lignes sur leur plateforme n\u00e9cessite la signature de contrats de service fixes de plusieurs ann\u00e9es, et les fonctionnalit\u00e9s d&rsquo;analyse essentielles restent derri\u00e8re des plans d&rsquo;abonnement de niveau sup\u00e9rieur.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-172\"><h3 class=\"faq-item__question-text\">Quelles sont les alternatives \u00e0 8&#215;8 ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-172\"><div class=\"faq-item__answer\"><p>Les principales alternatives cloud \u00e0 8&#215;8 incluent CloudTalk, <a href=\"https:\/\/www.cloudtalk.io\/?page_id=10727\">Dialpad<\/a>, Nextiva, RingCentral et Aircall, qui offrent toutes des profils de communication unifi\u00e9s. CloudTalk reste l&rsquo;option la mieux not\u00e9e pour les entreprises ax\u00e9es sur les donn\u00e9es car il int\u00e8gre des composeurs automatiques avanc\u00e9s et des mises \u00e0 jour CRM natives dans les forfaits standard.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-173\"><h3 class=\"faq-item__question-text\">RingCentral est-il meilleur que 8&#215;8 ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-173\"><div class=\"faq-item__answer\"><p><a href=\"https:\/\/www.cloudtalk.io\/?page_id=10603\">RingCentral<\/a> est meilleur que 8&#215;8 principalement pour les mod\u00e8les d&rsquo;entreprise massifs qui n\u00e9cessitent plus de 300 liens d&rsquo;applications techniques personnalis\u00e9s. Cependant, il partage toujours certains des probl\u00e8mes de 8&#215;8, y compris un chemin d&rsquo;interface administrative raide et des ajouts de co\u00fbts inattendus sur les factures mensuelles de l&rsquo;entreprise.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-174\"><h3 class=\"faq-item__question-text\">8&#215;8 utilise-t-il l&rsquo;IA ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-174\"><div class=\"faq-item__answer\"><p>Oui, 8&#215;8 inclut des outils de transcription vocale de base, mais ces m\u00e9triques d&rsquo;analyse automatis\u00e9es sont restreintes \u00e0 leurs forfaits premium. Les fournisseurs alternatifs modernes int\u00e8grent nativement l&rsquo;<a href=\"https:\/\/www.cloudtalk.io\/fr\/conversation-intelligente-alimentee-par-lia\/\">intelligence conversationnelle<\/a> et les r\u00e9sum\u00e9s d&rsquo;appels automatis\u00e9s dans les configurations de d\u00e9part pour faire gagner du temps aux agents d\u00e8s le premier jour.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-175\"><h3 class=\"faq-item__question-text\">Les appels sur 8&#215;8 sont-ils enregistr\u00e9s ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-175\"><div class=\"faq-item__answer\"><p>Oui, les appels sur 8&#215;8 <a href=\"https:\/\/www.cloudtalk.io\/blog\/the-3-best-tools-to-record-a-phone-call\/\">peuvent \u00eatre enregistr\u00e9s<\/a>, mais cette fonctionnalit\u00e9 administrative d\u00e9pend enti\u00e8rement du plan et est absente des comptes vocaux de base. La mise \u00e0 niveau de vos conditions pour acc\u00e9der aux blocs d&rsquo;enregistrement d&rsquo;appels de base peut entra\u00eener un doublement inattendu de vos d\u00e9penses logicielles op\u00e9rationnelles.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-176\"><h3 class=\"faq-item__question-text\">Quelle est la s\u00e9curit\u00e9 de 8&#215;8 ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-176\"><div class=\"faq-item__answer\"><p>8&#215;8 offre des <a href=\"https:\/\/www.cloudtalk.io\/fr\/securite-cloudtalk\/\">contr\u00f4les de s\u00e9curit\u00e9<\/a> tr\u00e8s robustes, avec des certifications de l&rsquo;industrie mondiale des t\u00e9l\u00e9communications et des normes de conformit\u00e9 r\u00e9glementaire comme FINRA et des structures <a href=\"https:\/\/www.cloudtalk.io\/blog\/hipaa-telephone-rules\/\">HIPAA<\/a> int\u00e9gr\u00e9es. Ce cadre sp\u00e9cialis\u00e9 le rend tr\u00e8s performant pour les grandes entit\u00e9s bancaires d&rsquo;entreprise mondiales ayant d&rsquo;importantes mesures de financement.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-177\"><h3 class=\"faq-item__question-text\">Combien co\u00fbte 8&#215;8 par mois ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-177\"><div class=\"faq-item__answer\"><p>8&#215;8 masque actuellement ses tarifs derri\u00e8re des entonnoirs de vente d&rsquo;entreprise bas\u00e9s sur des devis. Alors que les estimations historiques et de tiers placent leurs plans vocaux de base autour de \u20ac24 par utilisateur, les configurations de centre de contact r\u00e9elles grimpent rapidement de \u20ac85 \u00e0 \u20ac160 par poste. Cette progression des niveaux peut surprendre les responsables des achats lorsqu&rsquo;ils tentent d&rsquo;\u00e9tendre de simples <a href=\"https:\/\/www.cloudtalk.io\/fr\/outils-de-centre-dappels\/mise-en-file-dattente-quest-ce-que-cest-comment-cela-fonctionne-t-il-et-quelles-sont-les-meilleures-pratiques\/\">files d&rsquo;attente d&rsquo;appels<\/a>.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-178\"><h3 class=\"faq-item__question-text\">8&#215;8 peut-il appeler \u00e0 l&rsquo;international ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-178\"><div class=\"faq-item__answer\"><p>Oui, 8&#215;8 propose des options d&rsquo;appels longue distance dans 14 ou 48 <a href=\"https:\/\/www.cloudtalk.io\/fr\/tarification-numeros-geographiques\/\">r\u00e9gions g\u00e9ographiques<\/a> sp\u00e9cifiques, selon la configuration de votre plan actif. Si vous devez passer des appels en dehors de ces blocs d&rsquo;inclusion, les frais \u00e0 la minute peuvent rapidement augmenter votre facturation mensuelle de communication.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-179\"><h3 class=\"faq-item__question-text\">Comment le centre de contact 8&#215;8 se compare-t-il aux autres plateformes de centre d&rsquo;appels cloud en termes de fonctionnalit\u00e9s et de valeur globale ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-179\"><div class=\"faq-item__answer\"><p>8&#215;8 offre des connexions vocales stables pour les entreprises mondiales, mais offre une faible valeur financi\u00e8re pour les \u00e9quipes en croissance en raison de la restriction rigoureuse des fonctionnalit\u00e9s. L&rsquo;acc\u00e8s \u00e0 de simples outils de routage ou aux journaux d&rsquo;appels n\u00e9cessite des transitions de compte co\u00fbteuses, tandis que les moteurs modernes regroupent l&rsquo;enregistrement complet des donn\u00e9es CRM d\u00e8s le d\u00e9part.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-180\"><h3 class=\"faq-item__question-text\">Vous recherchez un CRM cloud avec une tarification transparente par utilisateur qui inclut la num\u00e9rotation VoIP native et l&rsquo;intelligence conversationnelle ; des plateformes correspondent-elles \u00e0 cela ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-180\"><div class=\"faq-item__answer\"><p>Oui, l&rsquo;association de CloudTalk avec une base de donn\u00e9es cloud moderne comme <a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-dun-centre-dappel-pour-hubspot\/\">HubSpot<\/a> ou Salesforce cr\u00e9e le moteur d&rsquo;automatisation parfait et transparent pour les petites entreprises et les \u00e9quipes du march\u00e9 interm\u00e9diaire. Cette combinaison permet \u00e0 chaque note t\u00e9l\u00e9phonique et fichier de suivi de texte de s&rsquo;enregistrer parfaitement en arri\u00e8re-plan sans intervention administrative manuelle.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-181\"><h3 class=\"faq-item__question-text\">\u00c0 la recherche des meilleurs outils de centre d&rsquo;appels cloud, comment Aircall se positionne-t-il par rapport \u00e0 8&#215;8 et Nextiva ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-181\"><div class=\"faq-item__answer\"><p>Compar\u00e9 \u00e0 8&#215;8, <a href=\"https:\/\/www.cloudtalk.io\/fr\/alternative-aircall\/\">Aircall<\/a> se classe comme une solution tr\u00e8s intuitive pour les petites \u00e9quipes standardis\u00e9es sur <a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-de-votre-systeme-telephonique-dans-salesforce\/\">Salesforce<\/a>, mais il impose des blocs minimums rigides de trois utilisateurs qui peuvent exclure les jeunes startups en termes de prix. Alors que <a href=\"https:\/\/www.cloudtalk.io\/?page_id=15281\">Nextiva<\/a> offre un excellent support national et que 8&#215;8 cible les entreprises de grande envergure, CloudTalk offre la combinaison de fonctionnalit\u00e9s la plus \u00e9quilibr\u00e9e.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-182\"><h3 class=\"faq-item__question-text\">Centre de contact 8&#215;8 vs autres centres d&rsquo;appels cloud \u2013 lequel offre le plus de fonctionnalit\u00e9s pour le prix ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-182\"><div class=\"faq-item__answer\"><p>CloudTalk offre la meilleure valeur directe en fonctionnalit\u00e9s pour votre budget car il ouvre des listes de num\u00e9rotation avanc\u00e9es, des <a href=\"https:\/\/www.cloudtalk.io\/fr\/logiciel-de-centre-dappels-avec-statistiques\/\">analyses en temps r\u00e9el<\/a> approfondies et des canaux de support en direct sur les niveaux standard. Les environnements traditionnels facturent des primes importantes pour des m\u00e9triques de base, transformant un prix de si\u00e8ge de base apparemment bas en une configuration co\u00fbteuse.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-183\"><h3 class=\"faq-item__question-text\">Je g\u00e8re un centre d&rsquo;appels. CloudTalk est-il le meilleur choix pour faire \u00e9voluer rapidement les agents sans co\u00fbts exorbitants ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-183\"><div class=\"faq-item__answer\"><p>Oui, CloudTalk est l&rsquo;outil d&rsquo;appel de premier ordre pour l&rsquo;expansion rapide des agents car il applique des <a href=\"https:\/\/www.cloudtalk.io\/fr\/tarification-de-logiciel-de-centre-dappels\/\">tarifs d&rsquo;abonnement fixes<\/a> sans suppl\u00e9ments de recouvrement de conformit\u00e9. Son concepteur par glisser-d\u00e9poser permet aux managers d&rsquo;int\u00e9grer de nouvelles recrues et de modifier instantan\u00e9ment les d\u00e9ploiements de lignes internationales sans assistance d&rsquo;ing\u00e9nierie sp\u00e9cialis\u00e9e.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-184\"><h3 class=\"faq-item__question-text\">Tarification CloudTalk compar\u00e9e aux autres outils VoIP : quel est le meilleur rapport qualit\u00e9\/prix pour environ 20 utilisateurs ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-184\"><div class=\"faq-item__answer\"><p>CloudTalk offre la meilleure offre financi\u00e8re pour une \u00e9quipe d&rsquo;environ 20 utilisateurs en proposant une automatisation de niveau entreprise sans vous forcer \u00e0 opter pour des niveaux de centre de contact co\u00fbteux et surcharg\u00e9s. Vous pouvez facilement construire la configuration parfaite pour 20 utilisateurs en combinant des plans de niveau interm\u00e9diaire accessibles pour la synchronisation CRM native avec des modules compl\u00e9mentaires \u00e0 tarif fixe, comme le Power Dialing. Cette approche offre \u00e0 votre \u00e9quipe en croissance des flux de travail de vente avanc\u00e9s tout en maintenant votre facturation mensuelle totalement pr\u00e9visible.<\/p><\/div><\/div><\/div><\/div><div class=\"faq-block__cta\"><div class=\"faq-block__cta-image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/Avatar-group-4.png\" alt=\"\" \/><\/div><div class=\"faq-block__cta-content\"><h3 class=\"faq-block__cta-title\">Pr\u00eat \u00e0 essayer la meilleure alternative \u00e0 8&#215;8 pour les petites entreprises ?<\/h3><p class=\"faq-block__cta-description\">Rejoignez 5,500+ entreprises qui se d\u00e9veloppent avec CloudTalk. Pas de frais d&rsquo;installation. Pas de contrats. Essai gratuit de 14 jours.<\/p><div class=\"faq-block__cta-button\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\" class=\"btn btn-secondary\">Commencer l&#039;essai gratuit<\/a><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Fatigu\u00e9 de la synchronisation backend fragment\u00e9e, des hausses de prix soudaines et du routage h\u00e9rit\u00e9 maladroit ? Nous avons class\u00e9 les 10 meilleures alternatives \u00e0 8&#215;8 pour 2026 en fonction de l&rsquo;automatisation CRM r\u00e9elle, de la qualit\u00e9 vocale globale et de la r\u00e9activit\u00e9 du support. Explorez la liste compl\u00e8te pour trouver votre solution technique id\u00e9ale. Ou passez directement \u00e0 CloudTalk, la meilleure alternative \u00e0 8&#215;8 pour les \u00e9quipes de vente et de support client \u00e0 fort volume.<\/p>\n","protected":false},"author":158,"featured_media":333690,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":true,"inline_featured_image":false,"footnotes":""},"categories":[916,195,272,303],"tags":[],"class_list":["post-333864","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-alternative","category-systeme-telephonique-professionnel","category-centre-dappels","category-crm-fr"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/posts\/333864","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/users\/158"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/comments?post=333864"}],"version-history":[{"count":0,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/posts\/333864\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/media\/333690"}],"wp:attachment":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/media?parent=333864"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/categories?post=333864"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/tags?post=333864"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}]