{"id":338846,"date":"2026-07-24T10:10:24","date_gmt":"2026-07-24T08:10:24","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/?p=338846"},"modified":"2026-07-24T10:46:23","modified_gmt":"2026-07-24T08:46:23","slug":"meilleur-logiciel-intelligence-conversationnelle","status":"publish","type":"post","link":"https:\/\/www.cloudtalk.io\/fr\/blog\/meilleur-logiciel-intelligence-conversationnelle\/","title":{"rendered":"Les 24 meilleurs logiciels d&rsquo;intelligence conversationnelle en 2026 (+ Tarifs)"},"content":{"rendered":"<h1 class=\"wp-block-heading has-black-color has-text-color\">Les 24 meilleurs logiciels d&rsquo;intelligence conversationnelle en 2026 : Tarifs et avis<\/h1>\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/07\/blog-illustration-4-1024x576.png\" alt=\"best-conversation-intelligence-software\" class=\"wp-image-230699\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/07\/blog-illustration-4-1024x576.png 1024w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/07\/blog-illustration-4-300x169.png 300w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/07\/blog-illustration-4-768x432.png 768w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/07\/blog-illustration-4-1536x864.png 1536w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/07\/blog-illustration-4-1320x742.png 1320w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/07\/blog-illustration-4-760x428.png 760w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/07\/blog-illustration-4-424x239.png 424w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/07\/blog-illustration-4-200x113.png 200w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/07\/blog-illustration-4-88x50.png 88w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/07\/blog-illustration-4.png 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n<p class=\"wp-block-paragraph\">Selon les donn\u00e9es cit\u00e9es par <a href=\"https:\/\/smallbiztrends.com\/real-time-response-to-customers\/?target=_blank&#038;rel=%22nofollow%22\" target=\"_blank\" rel=\"noopener\">SmallBizTrends<\/a>, 80 % des consommateurs attendent une r\u00e9ponse rapide \u00e0 leurs questions commerciales ou marketing, et <a href=\"https:\/\/www.goodfirms.co\/service-desk-software\/blog\/slash-resolution-time-over-50-percent-ai-backed-service-desk?target=_blank&#038;rel=%22nofollow%22\" target=\"_blank\" rel=\"noopener\">GoodFirms<\/a> rapporte que les services d&rsquo;assistance bas\u00e9s sur l&rsquo;IA peuvent r\u00e9duire les temps de r\u00e9solution de plus de 50 %.<\/p>\n\n<p class=\"wp-block-paragraph\">Apr\u00e8s avoir examin\u00e9 plus de 30 outils, nous avons s\u00e9lectionn\u00e9 les 24 meilleures plateformes pour 2026.<\/p>\n\n<p class=\"wp-block-paragraph\">D\u00e9couvrez comment CloudTalk transforme vos propres enregistrements d&rsquo;appels en transcriptions consultables et \u00e9valu\u00e9es. <a href=\"https:\/\/www.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\">Commencez gratuitement<\/a>.<\/p>\n\n\n<div class=\"wp-block-cloudtalk-summary\"><div class=\"summary-block summary-block--sm\"><h2 class=\"wp-block-heading\">En bref : Les meilleures plateformes d&rsquo;intelligence conversationnelle<\/h2>\n\n<p class=\"wp-block-paragraph\">Voici le top 10 !<\/p>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <a href=\"#1\"><strong>CloudTalk<\/strong><\/a> : Meilleur logiciel d&rsquo;intelligence conversationnelle avec transcriptions en temps r\u00e9el                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <a href=\"#2\"><strong>Gong<\/strong><\/a> : Id\u00e9al pour les organisations commerciales ax\u00e9es sur les revenus                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <a href=\"#3\"><strong>HubSpot Conversation Intelligence<\/strong><\/a> : Id\u00e9al pour le coaching d&rsquo;appels int\u00e9gr\u00e9 au CRM                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <a href=\"#4\"><strong>Microsoft Bot Framework<\/strong><\/a> : Id\u00e9al pour les d\u00e9veloppeurs cr\u00e9ant des bots omnicanaux                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <a href=\"#5\"><strong>Jiminny<\/strong><\/a> : Id\u00e9al pour le coaching commercial en temps r\u00e9el                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <a href=\"#6\"><strong>Google Dialogflow<\/strong><\/a> : Id\u00e9al pour les interfaces conversationnelles multilingues                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <a href=\"#7\"><strong>Kore.ai<\/strong><\/a> : Id\u00e9al pour les workflows d&rsquo;entreprise complexes                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <a href=\"#8\"><strong>LivePerson<\/strong><\/a> : Id\u00e9al pour la messagerie IA                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <a href=\"#9\"><strong>Verint<\/strong><\/a> : Id\u00e9al pour l&rsquo;analyse omnicanale                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <a href=\"#10\"><strong>Genesys<\/strong><\/a> : Id\u00e9al pour l&rsquo;automatisation des centres de contact d&rsquo;entreprise                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div><\/div><\/div>\n\n\n<div class=\"wp-block-cloudtalk-cta wp-block-cloudtalk-cta--blue\"><div class=\"cta-block\"><div class=\"cta-block__content\"><h2 class=\"cta-block__headline\">D\u00e9couvrez l&rsquo;intelligence conversationnelle int\u00e9gr\u00e9e \u00e0 votre syst\u00e8me t\u00e9l\u00e9phonique<\/h2><div class=\"cta-block__description\">Comparez les transcriptions IA, l&rsquo;\u00e9valuation du sentiment et la synchronisation CRM de CloudTalk avec 23 autres outils, en direct, sur vos propres appels.<\/div><div class=\"cta-block__button\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" class=\"btn btn-secondary\">R\u00e9server une d\u00e9mo <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">Meilleur logiciel d&rsquo;intelligence conversationnelle : Tableau comparatif<\/h2>\n\n<div class=\"wp-block-cloudtalk-table table-style-simple\"><div class=\"table-block\"><div class=\"table-block__table-container\"><table class=\"table-block__table\"><thead><tr><th>Fournisseur<\/th><th>Fonctionnalit\u00e9s cl\u00e9s<\/th><th>Id\u00e9al pour<\/th><th>\u00c0 partir de<\/th><th>Note G2<\/th><\/tr><\/thead><tbody><tr><td>CloudTalk<\/td><td>Recherche de transcriptions IA, analyse des sentiments, routage<\/td><td>Transcriptions en temps r\u00e9el et synchronisation CRM<\/td><td>\u20ac25\/utilisateur\/mois + module compl\u00e9mentaire IC \u00e0 \u20ac9\/utilisateur\/mois<\/td><td>4.4\/5 (1710+ avis)<\/td><\/tr><tr><td>Gong<\/td><td>Analyses IA, intelligence commerciale, pr\u00e9visions<\/td><td>Organisations commerciales ax\u00e9es sur les revenus<\/td><td>Devis personnalis\u00e9 (minimum 3 si\u00e8ges)<\/td><td>4.7\/5 (6 471+ avis)<\/td><\/tr><tr><td>HubSpot Conversation Intelligence<\/td><td>Surveillance de mots-cl\u00e9s, int\u00e9gration CRM, enrichissement<\/td><td>\u00c9quipes d&rsquo;entreprise utilisant HubSpot CRM<\/td><td>\u20ac150\/utilisateur\/mois (Sales Hub Enterprise)<\/td><td>4.4\/5 (35 766+ avis, HubSpot global)<\/td><\/tr><tr><td>Microsoft Bot Framework<\/td><td>D\u00e9ploiement omnicanal, LUIS, connectivit\u00e9 Azure<\/td><td>D\u00e9veloppeurs Microsoft\/Azure<\/td><td>Plan gratuit ; \u20ac0,50\/1 000 messages + utilisation Azure<\/td><td>4.5\/5 (10 avis, en tant qu&rsquo;Azure AI Bot Service)<\/td><\/tr><tr><td>Jiminny<\/td><td>Coaching en direct, journalisation automatique des appels, notation<\/td><td>Coaching commercial en temps r\u00e9el<\/td><td>Devis personnalis\u00e9 (essai gratuit de 14 jours)<\/td><td>4.6\/5 (250+ avis)<\/td><\/tr><tr><td>Google Dialogflow<\/td><td>NLU low-code, prise en charge multilingue, Dialogflow CX<\/td><td>Interfaces conversationnelles multilingues<\/td><td>Cr\u00e9dit de \u20ac600, puis bas\u00e9 sur l&rsquo;utilisation<\/td><td>Non isol\u00e9 sur G2 (listes fragment\u00e9es)<\/td><\/tr><tr><td>Kore.ai<\/td><td>NLP avanc\u00e9, d\u00e9ploiement omnicanal, workflows personnalis\u00e9s<\/td><td>Automatisation des workflows d&rsquo;entreprise<\/td><td>Devis personnalis\u00e9<\/td><td>4.6\/5 (463+ avis)<\/td><\/tr><tr><td>LivePerson<\/td><td>Commerce conversationnel, assistance agent, messagerie cross-canal<\/td><td>Passage de la voix \u00e0 la messagerie<\/td><td>Devis personnalis\u00e9<\/td><td>4.3\/5 (391+ avis)<\/td><\/tr><tr><td>Verint<\/td><td>Analyse vocale, gestion automatis\u00e9e de la qualit\u00e9, optimisation de la main-d&rsquo;\u0153uvre<\/td><td>Analyse vocale omnicanale<\/td><td>Devis personnalis\u00e9<\/td><td>4.4\/5 (~950-1 050 avis)<\/td><\/tr><tr><td>Genesys<\/td><td>Engagement pr\u00e9dictif, chatbots IA, routage omnicanal<\/td><td>Automatisation des centres de contact d&rsquo;entreprise<\/td><td>\u00c0 partir d&rsquo;environ \u20ac75\/utilisateur\/mois (CX 1)<\/td><td>4.4\/5<\/td><\/tr><tr><td>Salesforce Einstein Bots<\/td><td>Int\u00e9gration native \u00e0 Salesforce, automatisation IA<\/td><td>Clients Salesforce existants<\/td><td>Environ \u20ac75\/utilisateur\/mois (module compl\u00e9mentaire)<\/td><td>4.3\/5 (Salesforce Einstein global)<\/td><\/tr><tr><td>Avoma<\/td><td>Transcription en temps r\u00e9el, suivi de mots-cl\u00e9s, ratio de conversation<\/td><td>Assistant de r\u00e9union gratuit<\/td><td>Plan gratuit ; payant \u00e0 partir de \u20ac19\/utilisateur\/mois<\/td><td>4.6\/5 (1 352+ avis)<\/td><\/tr><tr><td>NVIDIA Riva<\/td><td>ASR, TTS, traitement GPU \u00e0 faible latence<\/td><td>Applications IA vocales haute performance<\/td><td>Gratuit pour les d\u00e9veloppeurs ; \u00e0 partir de \u20ac22 500\/GPU\/an pour usage commercial<\/td><td>Non clairement isol\u00e9 sur G2<\/td><\/tr><tr><td>Rasa<\/td><td>NLU open-source, gestion des dialogues, sur site<\/td><td>Contr\u00f4le total des donn\u00e9es et personnalisation<\/td><td>\u00c9dition d\u00e9veloppeur gratuite ; Croissance \u00e0 partir d&rsquo;environ \u20ac35 000\/an<\/td><td>4.0\/5 (11 avis)<\/td><\/tr><tr><td>Botpress<\/td><td>Constructeur de flux visuels, NLU personnalis\u00e9, h\u00e9bergement sur site<\/td><td>Constructeurs de chatbots open-source<\/td><td>Plan gratuit ; Plus \u00e0 partir d&rsquo;environ \u20ac89\/mois<\/td><td>4.5\/5 (486+ avis)<\/td><\/tr><tr><td>Hugging Face Transformers<\/td><td>Mod\u00e8les pr\u00e9-entra\u00een\u00e9s, biblioth\u00e8que open source, r\u00e9glage fin<\/td><td>D\u00e9veloppement d&rsquo;applications PNL personnalis\u00e9es<\/td><td>Gratuit ; Pro \u20ac9\/mois<\/td><td>4.1\/5 (8 avis)<\/td><\/tr><tr><td>Drift (maintenant Salesloft)<\/td><td>Qualification de leads par IA, pages de destination, int\u00e9gration CRM<\/td><td>Pipelines de chat B2B<\/td><td>Devis personnalis\u00e9<\/td><td>4.4\/5 (1 200+ avis)<\/td><\/tr><tr><td>Ada<\/td><td>Cr\u00e9ateur de bots sans code, parcours personnalis\u00e9s, multilingue<\/td><td>Automatisation du support sans code<\/td><td>Devis personnalis\u00e9<\/td><td>4.6\/5 (169 avis)<\/td><\/tr><tr><td>CallMiner<\/td><td>Analyse omnicanal, analyse des sentiments, notation<\/td><td>Analyse de l&rsquo;assurance qualit\u00e9 et de la conformit\u00e9<\/td><td>Devis personnalis\u00e9 (essai gratuit de 30 jours)<\/td><td>4.5\/5 (235+ avis)<\/td><\/tr><tr><td>Intercom<\/td><td>Chatbots personnalisables, messagerie proactive, CRM<\/td><td>Int\u00e9gration et engagement SaaS<\/td><td>\u20ac29\/si\u00e8ge\/mois (Essential)<\/td><td>4.5\/5 (3 880+ avis)<\/td><\/tr><tr><td>Yellow.ai<\/td><td>Automatisation omnicanal, IA dynamique, d\u00e9veloppement sans code<\/td><td>IA \u00e9volutive multicanal<\/td><td>Niveau gratuit ; Devis personnalis\u00e9 Premium<\/td><td>4.4\/5<\/td><\/tr><tr><td>Tars<\/td><td>Pages de destination bas\u00e9es sur le chat, constructeur par glisser-d\u00e9poser<\/td><td>G\u00e9n\u00e9ration de leads PME via chat<\/td><td>\u20ac99\/mois<\/td><td>4.6\/5 (172 avis)<\/td><\/tr><tr><td>Conversica<\/td><td>Assistants commerciaux IA, int\u00e9gration CRM, engagement par e-mail<\/td><td>Automatisation du suivi des leads<\/td><td>\u00c0 partir de \u20ac2 999\/mois<\/td><td>4.5\/5 (187 avis)<\/td><\/tr><tr><td>Ultimate.ai<\/td><td>Automatisation du support IA, int\u00e9gration CRM, multilingue<\/td><td>Mise \u00e0 l&rsquo;\u00e9chelle du support eCommerce\/SaaS<\/td><td>Devis personnalis\u00e9<\/td><td>Non confirm\u00e9 (liste post-acquisition)<\/td><\/tr><\/tbody><\/table><\/div><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">Qu&rsquo;est-ce que le logiciel d&rsquo;intelligence conversationnelle ?<\/h2>\n\n<p class=\"wp-block-paragraph\">Le logiciel d&rsquo;intelligence conversationnelle est un logiciel d&rsquo;enregistrement d&rsquo;appels et d&rsquo;analyse qui transforme les appels de vente et de support en <a href=\"https:\/\/www.cloudtalk.io\/fr\/outils-de-centre-dappels\/transcription-des-appels\/\">transcriptions consultables<\/a> et y superpose une analyse IA : notation des sentiments, d\u00e9tection de sujets, indicateurs de risque d&rsquo;affaire et mises \u00e0 jour CRM automatiques. Au lieu qu&rsquo;un manager \u00e9chantillonne quelques appels au hasard, toute l&rsquo;\u00e9quipe voit ce qui a \u00e9t\u00e9 dit, comment le client a r\u00e9agi, et o\u00f9 une affaire se dirige avant qu&rsquo;il ne soit trop tard.<\/p>\n\n<p class=\"wp-block-paragraph\">L&rsquo;intelligence conversationnelle et l&rsquo;IA conversationnelle sont souvent confondues, mais elles r\u00e9solvent des probl\u00e8mes diff\u00e9rents. L&rsquo;intelligence conversationnelle est analytique, elle \u00e9coute les conversations qui ont d\u00e9j\u00e0 eu lieu. L&rsquo;IA conversationnelle est g\u00e9n\u00e9rative, c&rsquo;est la technologie derri\u00e8re les chatbots et les <a href=\"https:\/\/www.cloudtalk.io\/fr\/agents-vocaux-ia\/\">agents vocaux<\/a> qui m\u00e8nent eux-m\u00eames la conversation. Certains fournisseurs ici font l&rsquo;un, certains l&rsquo;autre, quelques-uns essaient les deux.<\/p>\n\n<p class=\"wp-block-paragraph\">En pratique, l&rsquo;intelligence conversationnelle produit trois r\u00e9sultats concrets :<\/p>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Capture des sentiments au niveau de l&rsquo;appel<\/strong>, signalant un client frustr\u00e9 ou un prospect froid avant que cela n&rsquo;apparaisse dans les chiffres de d\u00e9sabonnement.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Signalement automatique des risques d&rsquo;affaire<\/strong>, identifiant les appels o\u00f9 un concurrent a \u00e9t\u00e9 mentionn\u00e9 ou un d\u00e9cideur est rest\u00e9 silencieux.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Une boucle ferm\u00e9e avec le CRM<\/strong>, poussant les transcriptions et les balises dans l&rsquo;enregistrement de l&rsquo;affaire au lieu de laisser les repr\u00e9sentants reconstruire le contexte de m\u00e9moire.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">Comment fonctionne le logiciel d&rsquo;intelligence conversationnelle ?<\/h2>\n\n<p class=\"wp-block-paragraph\">Le logiciel d&rsquo;intelligence conversationnelle suit le m\u00eame processus de base sur la plupart des plateformes :<\/p>\n\n\n<ol class=\"wp-block-list\"><li><strong>Capture d&rsquo;appel :<\/strong> l&rsquo;appel arrive via un <a href=\"https:\/\/www.cloudtalk.io\/call-center-dialer\/\">dialer sortant<\/a> ou une ligne entrante standard.<\/li>\n\n<li><strong>Transcription :<\/strong> l&rsquo;enregistrement est transcrit avec s\u00e9paration des interlocuteurs.<\/li>\n\n<li><strong>Analyse PNL (traitement du langage naturel) :<\/strong> la transcription est not\u00e9e pour le sentiment, les sujets et le ratio parole-\u00e9coute.<\/li>\n\n<li><strong>Signalement :<\/strong> le syst\u00e8me marque les moments comme les mentions de concurrents ou une affaire bloqu\u00e9e.<\/li>\n\n<li><strong>Synchronisation CRM :<\/strong> un r\u00e9sum\u00e9 est automatiquement publi\u00e9 dans l&rsquo;enregistrement CRM.<\/li><\/ol>\n\n\n<p class=\"wp-block-paragraph\">La pr\u00e9cision s&rsquo;am\u00e9liore avec le volume d&rsquo;appels, car le mod\u00e8le apprend les sch\u00e9mas sp\u00e9cifiques \u00e0 votre \u00e9quipe.<\/p>\n\n<h2 class=\"wp-block-heading\">Qui utilise le logiciel d&rsquo;intelligence conversationnelle ?<\/h2>\n\n<p class=\"wp-block-paragraph\">L&rsquo;intelligence conversationnelle se manifeste diff\u00e9remment selon l&rsquo;\u00e9quipe qui l&rsquo;utilise.<\/p>\n\n<h3 class=\"wp-block-heading\">\u00c9quipes de vente<\/h3>\n\n<p class=\"wp-block-paragraph\">Pour les ventes, l&rsquo;intelligence conversationnelle est principalement un outil de <a href=\"https:\/\/www.cloudtalk.io\/blog\/what-is-call-center-coaching-10-tips-for-better-results\/\">coaching d&rsquo;appels<\/a> et de pr\u00e9vision. Les managers examinent les appels \u00e0 grande \u00e9chelle au lieu de suivre les repr\u00e9sentants en direct, et les indicateurs de risque d&rsquo;affaire donnent un avertissement pr\u00e9coce qu&rsquo;un repr\u00e9sentant pourrait autrement oublier de mentionner.<\/p>\n\n<h3 class=\"wp-block-heading\">\u00c9quipes de support client<\/h3>\n\n<p class=\"wp-block-paragraph\">Les \u00e9quipes de support l&rsquo;utilisent pour la <a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/quest-ce-que-le-classement-des-appels-guide-pour-lamelioration-des-performances-des-agents\/\">notation des appels<\/a> et la coh\u00e9rence, filtrant les sentiments n\u00e9gatifs ou le langage de conformit\u00e9 signal\u00e9 sur l&rsquo;ensemble du volume d&rsquo;appels au lieu d&rsquo;en \u00e9chantillonner quelques-uns par agent.<\/p>\n\n<h3 class=\"wp-block-heading\">\u00c9quipes distantes et distribu\u00e9es<\/h3>\n\n<p class=\"wp-block-paragraph\">Les \u00e9quipes distantes et distribu\u00e9es s&rsquo;appuient souvent sur des <a href=\"https:\/\/www.cloudtalk.io\/fr\/numeros-de-telephone-internationaux-pour-votre-centre-dappels\/\">num\u00e9ros internationaux<\/a> pour rester locales pour les clients. L&rsquo;intelligence conversationnelle remplace la supervision informelle d&rsquo;un bureau partag\u00e9 : la transcription et le score de sentiment se substituent \u00e0 l&rsquo;\u00e9coute d&rsquo;un appel, et les nouvelles recrues peuvent consulter de vraies transcriptions au lieu d&rsquo;effectuer un suivi dans des fuseaux horaires diff\u00e9rents.<\/p>\n\n<h2 class=\"wp-block-heading\">Les 24 meilleurs logiciels d&rsquo;intelligence conversationnelle en 2026<\/h2>\n\n<p class=\"wp-block-paragraph\">Les outils ci-dessous vont des plateformes d&rsquo;intelligence conversationnelle d\u00e9di\u00e9es qui analysent les appels apr\u00e8s coup aux bo\u00eetes \u00e0 outils d&rsquo;IA conversationnelle pour la cr\u00e9ation de chatbots et d&rsquo;agents vocaux. Nous les avons regroup\u00e9s car les chercheurs utilisent \u00ab logiciel d&rsquo;intelligence conversationnelle \u00bb pour d\u00e9signer les deux. Faites attention \u00e0 la t\u00e2che pour laquelle chaque outil est r\u00e9ellement con\u00e7u : notre <a href=\"https:\/\/www.cloudtalk.io\/blog\/complete-call-center-software-buyer-s-guide\/\">guide d&rsquo;achat de logiciels<\/a> explique comment \u00e9valuer cette distinction par rapport \u00e0 votre propre cas d&rsquo;utilisation.<\/p>\n\n<h2 id=\"1\" class=\"wp-block-heading\">1. CloudTalk<\/h2>\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Best Conversation Intelligence Software in 2026 | Gong or Chorus?\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/23cDOdbpVMc?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n<p class=\"wp-block-paragraph\">CloudTalk est une plateforme de centre d&rsquo;appels dot\u00e9e d&rsquo;une <a href=\"https:\/\/www.cloudtalk.io\/blog\/conversation-intelligence-software\/\">intelligence conversationnelle<\/a> int\u00e9gr\u00e9e, incluant la <a href=\"https:\/\/www.cloudtalk.io\/transcript-search\/\">recherche de transcriptions<\/a> et des analyses en temps r\u00e9el pour les \u00e9quipes de vente et de support.<\/p>\n\n<h3 class=\"wp-block-heading\">Fonctionnalit\u00e9s cl\u00e9s de CloudTalk<\/h3>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Recherche de transcriptions bas\u00e9e sur l&rsquo;IA :<\/strong> localise les phrases cl\u00e9s dans les transcriptions d&rsquo;appels pour une r\u00e9solution plus rapide des probl\u00e8mes.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <a href=\"https:\/\/www.cloudtalk.io\/fr\/analyse-des-sentiments\/\"><strong>Analyse des sentiments :<\/strong><\/a> Comprend les \u00e9motions des clients pour aider les agents \u00e0 r\u00e9pondre efficacement.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <a href=\"https:\/\/www.cloudtalk.io\/fr\/outils-de-centre-dappels\/routage-intelligent-des-appels-quest-ce-que-cest-comment-cela-fonctionne-t-il-et-quelles-sont-les-meilleures-pratiques\/\"><strong>Routage bas\u00e9 sur l&rsquo;appelant<\/strong><\/a><strong> :<\/strong> Dirige les appels vers le bon agent en utilisant les donn\u00e9es CRM telles que le niveau du plan, les produits utilis\u00e9s ou le propri\u00e9taire du lead.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <a href=\"https:\/\/www.cloudtalk.io\/fr\/logiciel-de-centre-dappels-avec-statistiques\/\"><strong>Analyses exploitables :<\/strong><\/a> Surveille les performances et <a href=\"https:\/\/www.cloudtalk.io\/fr\/sujets-tendance\/\">suit les tendances<\/a> pour l&rsquo;am\u00e9lioration.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <a href=\"https:\/\/www.cloudtalk.io\/fr\/integrations\/\"><strong>Int\u00e9grations fluides :<\/strong><\/a> Se connecte avec <a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-de-votre-systeme-telephonique-dans-salesforce\/\"><strong>Salesforce<\/strong><\/a>, <a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-dun-centre-dappel-pour-hubspot\/\"><strong>HubSpot<\/strong><\/a>, <a href=\"https:\/\/www.cloudtalk.io\/fr\/n-1-des-systemes-telephoniques-pour-les-equipes-de-vente-pipedrive\/\"><strong>Pipedrive<\/strong><\/a>, <a href=\"https:\/\/www.cloudtalk.io\/fr\/integration-dun-centre-dappels-pour-zendesk\/\"><strong>Zendesk<\/strong><\/a> et d&rsquo;autres CRM.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"tv2 wp-block-cloudtalk-table-v2\" data-pin-column=\"0\" data-sticky-first-col=\"0\" data-center-cells=\"0\"><div class=\"table-block\"><div class=\"table-block__table-container\">\n<table class=\"wp-block-cloudtalk-table-v2 tv2__table\"><tbody>\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row tv2__row--header\"><th class=\"tv2__cell tv2__cell--header\" scope=\"col\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Avantages<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/th>\n\n<th class=\"tv2__cell tv2__cell--header\" scope=\"col\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Inconv\u00e9nients<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/th><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-check\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--check\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M11.6668 3.5L5.25016 9.91667L2.3335 7\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Configuration rapide, exigences techniques minimales<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-cross\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--cross\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10.5 3.5L3.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M3.5 3.5L10.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Coach d&rsquo;int\u00e9gration et support t\u00e9l\u00e9phonique \u00e0 partir du plan Expert<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-check\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--check\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M11.6668 3.5L5.25016 9.91667L2.3335 7\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Flux d&rsquo;appels hautement personnalisables<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-cross\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--cross\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10.5 3.5L3.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M3.5 3.5L10.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Pas de support pour ligne fixe ou PBX traditionnel<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-check\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--check\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M11.6668 3.5L5.25016 9.91667L2.3335 7\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Excellentes int\u00e9grations CRM et d&rsquo;outils professionnels<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-cross\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--cross\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10.5 3.5L3.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M3.5 3.5L10.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Couverture omnicanal limit\u00e9e (e-mail, vid\u00e9o, etc.)<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n<\/tbody><\/table>\n<\/div><\/div><\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<h3 class=\"wp-block-heading\">\u00c0 qui s&rsquo;adresse CloudTalk ?<\/h3>\n\n<p class=\"wp-block-paragraph\">Entreprises souhaitant des informations conversationnelles en temps r\u00e9el et une int\u00e9gration CRM fluide.<\/p>\n\n<h3 class=\"wp-block-heading\">Quel est le tarif de CloudTalk ?<\/h3>\n\n<p class=\"wp-block-paragraph\">La <a href=\"https:\/\/www.cloudtalk.io\/fr\/tarification-de-logiciel-de-centre-dappels\/\">tarification<\/a> de l&rsquo;intelligence conversationnelle de CloudTalk est un module compl\u00e9mentaire de \u20ac9\/utilisateur\/mois en plus de tout plan d&rsquo;abonnement :<\/p>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Starter :<\/strong> \u20ac25\/utilisateur\/mois (factur\u00e9 annuellement). Plan de base dans chaque r\u00e9gion, avec SVI (serveur vocal interactif) et routage d&rsquo;appels inclus.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Essential :<\/strong> \u20ac29\/utilisateur\/mois (factur\u00e9 annuellement). Ajoute des int\u00e9grations natives CRM\/helpdesk, l&rsquo;automatisation des flux de travail, l&rsquo;enregistrement d&rsquo;appels illimit\u00e9.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Expert :<\/strong> \u20ac49\/utilisateur\/mois (factur\u00e9 annuellement). Ajoute l&rsquo;int\u00e9gration Salesforce, un Power Dialer inclus et la surveillance des appels en temps r\u00e9el.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Custom :<\/strong> Contacter les ventes. Pour les d\u00e9ploiements d&rsquo;entreprise n\u00e9cessitant des SLA personnalis\u00e9s.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<h3 class=\"wp-block-heading\">Que disent les clients de CloudTalk ?<\/h3>\n\n<p class=\"wp-block-paragraph\">Les \u00e9valuateurs sur G2 louent la rapidit\u00e9 de configuration de CloudTalk, ses solides int\u00e9grations CRM et ses analyses IA, tout en signalant le manque de support natif pour les lignes fixes\/PBX et la couverture omnicanal limit\u00e9e comme les principaux inconv\u00e9nients.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Note G2 :<\/strong> 4.4\/5 (1710+ avis). <a href=\"https:\/\/www.g2.com\/products\/cloudtalk\/reviews\" target=\"_blank\" rel=\"nofollow noopener\">Lire les avis v\u00e9rifi\u00e9s sur G2<\/a>.<\/p>\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"442\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/07\/g2-cloudtalk-review-12849054-1024x442.png\" alt=\"\" class=\"wp-image-335533\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/07\/g2-cloudtalk-review-12849054-1024x442.png 1024w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/07\/g2-cloudtalk-review-12849054-300x129.png 300w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/07\/g2-cloudtalk-review-12849054-768x331.png 768w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/07\/g2-cloudtalk-review-12849054-1536x662.png 1536w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/07\/g2-cloudtalk-review-12849054-2048x883.png 2048w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/07\/g2-cloudtalk-review-12849054-1920x828.png 1920w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/07\/g2-cloudtalk-review-12849054-1320x569.png 1320w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/07\/g2-cloudtalk-review-12849054-760x328.png 760w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/07\/g2-cloudtalk-review-12849054-424x183.png 424w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/07\/g2-cloudtalk-review-12849054-200x86.png 200w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/07\/g2-cloudtalk-review-12849054-88x38.png 88w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n<p class=\"wp-block-paragraph\">Testez CloudTalk avec votre volume d&rsquo;appels r\u00e9el gr\u00e2ce \u00e0 un <a href=\"https:\/\/www.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\">essai gratuit de 14 jours<\/a>.<\/p>\n\n<h2 id=\"2\" class=\"wp-block-heading\">2. Gong<\/h2>\n\n<p class=\"wp-block-paragraph\">Gong est une plateforme d&rsquo;intelligence de revenus qui utilise l&rsquo;IA pour analyser les interactions de vente, allant au-del\u00e0 de la transcription pour faire ressortir les moments cl\u00e9s et les informations.<\/p>\n\n<h3 class=\"wp-block-heading\">Fonctionnalit\u00e9s cl\u00e9s de Gong<\/h3>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Informations bas\u00e9es sur l&rsquo;IA<\/strong> : Rep\u00e8re les mod\u00e8les dans les <a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/6-meilleurs-modeles-de-script-dappel-commercial-2022\/\">conversations de vente<\/a> pour affiner la strat\u00e9gie.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Analyse des sentiments<\/strong> : Lit les \u00e9motions des clients pour am\u00e9liorer l&rsquo;engagement.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Intelligence des transactions<\/strong> : Vue compl\u00e8te du pipeline mettant en \u00e9vidence les risques et les opportunit\u00e9s.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Pr\u00e9vision des revenus<\/strong> : Pr\u00e9dit les performances de vente \u00e0 partir des donn\u00e9es historiques.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"tv2 wp-block-cloudtalk-table-v2\" data-pin-column=\"0\" data-sticky-first-col=\"0\" data-center-cells=\"0\"><div class=\"table-block\"><div class=\"table-block__table-container\">\n<table class=\"wp-block-cloudtalk-table-v2 tv2__table\"><tbody>\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row tv2__row--header\"><th class=\"tv2__cell tv2__cell--header\" scope=\"col\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Avantages<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/th>\n\n<th class=\"tv2__cell tv2__cell--header\" scope=\"col\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Inconv\u00e9nients<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/th><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-check\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--check\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M11.6668 3.5L5.25016 9.91667L2.3335 7\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Analyse des sentiments pour la compr\u00e9hension client<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-cross\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--cross\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10.5 3.5L3.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M3.5 3.5L10.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Aucun essai gratuit disponible<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-check\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--check\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M11.6668 3.5L5.25016 9.91667L2.3335 7\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Informations en temps r\u00e9el pour la strat\u00e9gie de vente<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-cross\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--cross\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10.5 3.5L3.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M3.5 3.5L10.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Minimum de trois si\u00e8ges pour commencer<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n<\/tbody><\/table>\n<\/div><\/div><\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<h3 class=\"wp-block-heading\">\u00c0 qui s&rsquo;adresse Gong ?<\/h3>\n\n<p class=\"wp-block-paragraph\">Les \u00e9quipes de vente optimisant la gestion du pipeline gr\u00e2ce \u00e0 l&rsquo;intelligence des transactions bas\u00e9e sur l&rsquo;IA.<\/p>\n\n<h3 class=\"wp-block-heading\">Quel est le prix de Gong ?<\/h3>\n\n<p class=\"wp-block-paragraph\">Le <a href=\"https:\/\/www.cloudtalk.io\/blog\/gong-pricing\/\">tarif de Gong<\/a> est personnalis\u00e9, bas\u00e9 sur la taille de l&rsquo;\u00e9quipe, avec un minimum de trois si\u00e8ges pour commencer.<\/p>\n\n<h3 class=\"wp-block-heading\">Que disent les clients de Gong ?<\/h3>\n\n<p class=\"wp-block-paragraph\">Les \u00e9valuateurs de G2 soulignent l&rsquo;analyse des sentiments de Gong et les informations en temps r\u00e9el pour ajuster la strat\u00e9gie de vente en cours de cycle, mais notent l&rsquo;absence d&rsquo;essai gratuit et le minimum de trois si\u00e8ges comme des points de friction courants.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Note G2 :<\/strong> 4,7\/5 (6 471+ avis). <a href=\"https:\/\/www.g2.com\/products\/gong\/reviews\" target=\"_blank\" rel=\"nofollow noopener\">Lire les avis v\u00e9rifi\u00e9s sur G2<\/a>.<\/p>\n\n<div class=\"wp-block-cloudtalk-recommended-articles\" aria-label=\"Recommended articles section\" role=\"region\"><div class=\"recommended-articles-block\"><h3 class=\"recommended-articles-block__title\" id=\"recommended-articles-title-default\">Lectures recommand\u00e9es<\/h3><ul class=\"recommended-articles-block__list\" role=\"list\"><li class=\"recommended-articles-block__item\">\n                            <div class=\"recommended-articles-block__link-wrapper\">\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M6 12L10 8L6 4\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n                                <span class=\"recommended-articles-block__link-text\"><a href=\"https:\/\/www.cloudtalk.io\/blog\/gong-competitors\/\" target=\"_blank\" rel=\"noreferrer noopener\">Alternatives \u00e0 Gong<\/a><\/span>\n                            <\/div>\n                        <\/li><li class=\"recommended-articles-block__item\">\n                            <div class=\"recommended-articles-block__link-wrapper\">\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M6 12L10 8L6 4\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n                                <span class=\"recommended-articles-block__link-text\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/avis-systeme-telephonique\/gong\/\" target=\"_blank\" rel=\"noreferrer noopener\">Avis sur Gong<\/a><\/span>\n                            <\/div>\n                        <\/li><\/ul><\/div><\/div>\n\n<h2 id=\"3\" class=\"wp-block-heading\">3. Intelligence conversationnelle HubSpot<\/h2>\n\n<p class=\"wp-block-paragraph\">Le logiciel d&rsquo;intelligence conversationnelle de HubSpot enregistre les appels de vente et de service, faisant appara\u00eetre des opportunit\u00e9s de coaching directement dans le CRM de HubSpot.<\/p>\n\n<h3 class=\"wp-block-heading\">Fonctionnalit\u00e9s cl\u00e9s de HubSpot<\/h3>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Surveillance des mots-cl\u00e9s :<\/strong> Signale les conversations mentionnant des termes sp\u00e9cifiques.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Int\u00e9gration CRM :<\/strong> Affiche les enregistrements d&rsquo;appels et les transcriptions sur chaque fiche contact.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Int\u00e9grations de services d&rsquo;appel :<\/strong> Fonctionne avec Zoom, Kixie, JustCall, et plus encore.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Enrichissement conversationnel :<\/strong> Met \u00e0 jour automatiquement les fiches CRM \u00e0 partir des transcriptions d&rsquo;appels.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"tv2 wp-block-cloudtalk-table-v2\" data-pin-column=\"0\" data-sticky-first-col=\"0\" data-center-cells=\"0\"><div class=\"table-block\"><div class=\"table-block__table-container\">\n<table class=\"wp-block-cloudtalk-table-v2 tv2__table\"><tbody>\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row tv2__row--header\"><th class=\"tv2__cell tv2__cell--header\" scope=\"col\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Avantages<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/th>\n\n<th class=\"tv2__cell tv2__cell--header\" scope=\"col\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Inconv\u00e9nients<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/th><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-check\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--check\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M11.6668 3.5L5.25016 9.91667L2.3335 7\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Tr\u00e8s convivial<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-cross\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--cross\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10.5 3.5L3.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M3.5 3.5L10.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Vendu uniquement en bundle, non s\u00e9par\u00e9ment<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-check\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--check\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M11.6668 3.5L5.25016 9.91667L2.3335 7\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Inclut de nombreuses autres fonctionnalit\u00e9s de vente<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-cross\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--cross\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10.5 3.5L3.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M3.5 3.5L10.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Tarification hors de port\u00e9e pour les petites entreprises<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n<\/tbody><\/table>\n<\/div><\/div><\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<h3 class=\"wp-block-heading\">\u00c0 qui s&rsquo;adresse HubSpot ?<\/h3>\n\n<p class=\"wp-block-paragraph\">Les entreprises utilisant le CRM de HubSpot et souhaitant un coaching d&rsquo;appel natif.<\/p>\n\n<h3 class=\"wp-block-heading\">Quel est le prix de HubSpot ?<\/h3>\n\n<p class=\"wp-block-paragraph\">Le <a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/prix-appels-hubspot\/\">tarif de HubSpot<\/a> pour l&rsquo;intelligence conversationnelle est inclus dans <strong>Sales Hub Enterprise<\/strong> \u00e0 150 \u20ac\/utilisateur\/mois (factur\u00e9 annuellement) ; il est int\u00e9gr\u00e9 \u00e0 ce niveau, et non vendu comme un produit autonome.<\/p>\n\n<h3 class=\"wp-block-heading\">Que disent les clients de HubSpot ?<\/h3>\n\n<p class=\"wp-block-paragraph\">Les \u00e9valuateurs appr\u00e9cient l&rsquo;int\u00e9gration \u00e9troite de l&rsquo;intelligence conversationnelle dans le CRM de HubSpot, bien que cette profondeur soit incluse dans Sales Hub Enterprise, la rendant inaccessible aux budgets plus modestes.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Note G2 :<\/strong> 4,4\/5 (35 766+ avis, HubSpot global, non sp\u00e9cifique \u00e0 l&rsquo;IC). <a href=\"https:\/\/www.g2.com\/products\/hubspot-sales-hub\/reviews\" target=\"_blank\" rel=\"nofollow noopener\">Lire les avis v\u00e9rifi\u00e9s sur G2<\/a>.<\/p>\n\n<h2 id=\"4\" class=\"wp-block-heading\">4. Microsoft Bot Framework<\/h2>\n\n<p class=\"wp-block-paragraph\">Microsoft Bot Framework est une bo\u00eete \u00e0 outils pour cr\u00e9er des applications conversationnelles sur <a href=\"https:\/\/www.cloudtalk.io\/fr\/microsoft-teams\/\">Microsoft Teams<\/a> et <a href=\"https:\/\/www.cloudtalk.io\/skype-business-alternative\/\">Skype<\/a>, avec une int\u00e9gration Azure \u00e9troite.<\/p>\n\n<h3 class=\"wp-block-heading\">Fonctionnalit\u00e9s cl\u00e9s de Microsoft Bot Framework<\/h3>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>D\u00e9ploiement omnicanal :<\/strong> D\u00e9veloppez une fois, d\u00e9ployez sur les plateformes vocales, textuelles et sociales.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Int\u00e9gration LUIS :<\/strong> Service de compr\u00e9hension du langage de Microsoft pour des r\u00e9ponses contextuelles.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>QnA Maker :<\/strong> Cr\u00e9e rapidement des bots FAQ \u00e0 partir de documents existants.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Connectivit\u00e9 Azure :<\/strong> Utilise Azure AI et Cognitive Services pour l&rsquo;analyse.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"tv2 wp-block-cloudtalk-table-v2\" data-pin-column=\"0\" data-sticky-first-col=\"0\" data-center-cells=\"0\"><div class=\"table-block\"><div class=\"table-block__table-container\">\n<table class=\"wp-block-cloudtalk-table-v2 tv2__table\"><tbody>\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row tv2__row--header\"><th class=\"tv2__cell tv2__cell--header\" scope=\"col\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Avantages<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/th>\n\n<th class=\"tv2__cell tv2__cell--header\" scope=\"col\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Inconv\u00e9nients<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/th><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-check\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--check\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M11.6668 3.5L5.25016 9.91667L2.3335 7\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Id\u00e9al pour les \u00e9quipes Microsoft\/Azure<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-cross\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--cross\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10.5 3.5L3.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M3.5 3.5L10.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Plus de codage que les solutions cl\u00e9s en main<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-check\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--check\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M11.6668 3.5L5.25016 9.91667L2.3335 7\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">G\u00e8re les charges de travail d&rsquo;entreprise de mani\u00e8re fiable<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-cross\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--cross\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10.5 3.5L3.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M3.5 3.5L10.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Les fonctionnalit\u00e9s d&rsquo;IA et l&rsquo;utilisation d&rsquo;Azure s&rsquo;additionnent<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n<\/tbody><\/table>\n<\/div><\/div><\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<h3 class=\"wp-block-heading\">\u00c0 qui s&rsquo;adresse Microsoft Bot Framework ?<\/h3>\n\n<p class=\"wp-block-paragraph\">Les organisations sur Microsoft Azure souhaitant un framework de chatbot flexible et adapt\u00e9 aux d\u00e9veloppeurs.<\/p>\n\n<h3 class=\"wp-block-heading\">Quel est le prix de Microsoft Bot Framework ?<\/h3>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Niveau gratuit :<\/strong> Messages illimit\u00e9s sur les canaux standard, 10 000\/mois sur les canaux premium.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Plan S1 :<\/strong> 0,50 \u20ac pour 1 000 messages sur les canaux premium.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Co\u00fbts suppl\u00e9mentaires :<\/strong> Les services Azure (App Services, LUIS, QnA Maker, Speech) sont factur\u00e9s s\u00e9par\u00e9ment.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Devis personnalis\u00e9s :<\/strong> Contacter les ventes Azure.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<h3 class=\"wp-block-heading\">Que disent les clients de Microsoft Bot Framework ?<\/h3>\n\n<p class=\"wp-block-paragraph\">Les d\u00e9veloppeurs louent l&rsquo;int\u00e9gration \u00e0 l&rsquo;\u00e9cosyst\u00e8me Azure et la richesse de la documentation, mais notent qu&rsquo;il exige un r\u00e9el travail de d\u00e9veloppement et que les co\u00fbts d&rsquo;utilisation d&rsquo;Azure peuvent s&rsquo;accumuler \u00e0 grande \u00e9chelle.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Note G2 :<\/strong> 4,5\/5 (10 avis, en tant que \u00ab Azure AI Bot Service \u00bb, un signal \u00e0 faible volume). <a href=\"https:\/\/www.g2.com\/products\/azure-bot-service\/reviews\" target=\"_blank\" rel=\"nofollow noopener\">Lire les avis v\u00e9rifi\u00e9s sur G2<\/a>.<\/p>\n\n<h2 id=\"5\" class=\"wp-block-heading\">5. Jiminny<\/h2>\n\n<p class=\"wp-block-paragraph\">Jiminny est une plateforme d&rsquo;intelligence conversationnelle pour les \u00e9quipes de vente, de service et de marketing, enregistrant automatiquement les d\u00e9tails d&rsquo;appel et les transcriptions dans le CRM.<\/p>\n\n<h3 class=\"wp-block-heading\">Fonctionnalit\u00e9s cl\u00e9s de Jiminny<\/h3>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>\u00ab Ask Jiminny \u00bb bas\u00e9 sur l&rsquo;IA<\/strong> : Analyse les conversations en direct et sugg\u00e8re des r\u00e9ponses en temps r\u00e9el.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Enregistrement automatique des appels<\/strong> : Synchronise les d\u00e9tails d&rsquo;appel et les transcriptions dans le CRM.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Syst\u00e8me de notation des appels<\/strong> : \u00c9value les conversations par rapport \u00e0 des crit\u00e8res d\u00e9finis pour le coaching.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>\u00c9coute gratuite des appels<\/strong> : Permet aux membres de l&rsquo;\u00e9quipe d&rsquo;<a href=\"https:\/\/www.cloudtalk.io\/fr\/supervision-dappels\/\">apprendre des conversations pass\u00e9es<\/a> sans frais suppl\u00e9mentaires.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"tv2 wp-block-cloudtalk-table-v2\" data-pin-column=\"0\" data-sticky-first-col=\"0\" data-center-cells=\"0\"><div class=\"table-block\"><div class=\"table-block__table-container\">\n<table class=\"wp-block-cloudtalk-table-v2 tv2__table\"><tbody>\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row tv2__row--header\"><th class=\"tv2__cell tv2__cell--header\" scope=\"col\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Avantages<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/th>\n\n<th class=\"tv2__cell tv2__cell--header\" scope=\"col\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Inconv\u00e9nients<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/th><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-check\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--check\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M11.6668 3.5L5.25016 9.91667L2.3335 7\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Notation automatique des appels pour le suivi des performances<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-cross\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--cross\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10.5 3.5L3.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M3.5 3.5L10.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">N\u00e9cessite des frais de configuration pour commencer<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-check\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--check\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M11.6668 3.5L5.25016 9.91667L2.3335 7\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Enregistrement vid\u00e9o et audio pour une analyse d\u00e9taill\u00e9e<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-cross\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--cross\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10.5 3.5L3.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M3.5 3.5L10.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Int\u00e9grations limit\u00e9es par rapport \u00e0 certains concurrents<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n<\/tbody><\/table>\n<\/div><\/div><\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<h3 class=\"wp-block-heading\">\u00c0 qui s&rsquo;adresse Jiminny ?<\/h3>\n\n<p class=\"wp-block-paragraph\">Les \u00e9quipes et les managers de vente souhaitant des informations bas\u00e9es sur l&rsquo;IA et un coaching en temps r\u00e9el.<\/p>\n\n<h3 class=\"wp-block-heading\">Quel est le prix de Jiminny ?<\/h3>\n\n<p class=\"wp-block-paragraph\">Jiminny propose une tarification personnalis\u00e9e bas\u00e9e sur les besoins de l&rsquo;entreprise, avec un essai gratuit de 14 jours disponible.<\/p>\n\n<h3 class=\"wp-block-heading\">Que disent les clients de Jiminny ?<\/h3>\n\n<p class=\"wp-block-paragraph\">Les \u00e9valuateurs soulignent la notation automatique des appels de Jiminny et l&rsquo;\u00e9coute gratuite des appels comme de solides outils de coaching, bien que les frais de configuration et les int\u00e9grations plus limit\u00e9es soient des plaintes r\u00e9currentes.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Note G2 :<\/strong> 4,6\/5 (250+ avis). <a href=\"https:\/\/www.g2.com\/products\/jiminny\/reviews\" target=\"_blank\" rel=\"nofollow noopener\">Lire les avis v\u00e9rifi\u00e9s sur G2<\/a>.<\/p>\n\n<h2 id=\"6\" class=\"wp-block-heading\">6. Google Dialogflow<\/h2>\n\n<p class=\"wp-block-paragraph\">Google Dialogflow offre une compr\u00e9hension du langage naturel aliment\u00e9e par l&rsquo;apprentissage automatique de Google, connu pour sa simplicit\u00e9 et son support linguistique \u00e9tendu pour l&rsquo;engagement client mondial, s&rsquo;inscrivant dans le mouvement plus large vers l&rsquo;<a href=\"https:\/\/www.cloudtalk.io\/blog\/ai-in-cx\/\">IA dans l&rsquo;exp\u00e9rience client<\/a>.<\/p>\n\n<h3 class=\"wp-block-heading\">Fonctionnalit\u00e9s cl\u00e9s de Google Dialogflow<\/h3>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Interface intuitive :<\/strong> Cr\u00e9ez des chatbots rapidement avec un codage minimal.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Vari\u00e9t\u00e9 linguistique :<\/strong> Large support linguistique pour une port\u00e9e internationale.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Dialogflow CX :<\/strong> G\u00e8re les conversations complexes et multi-tours \u00e0 grande \u00e9chelle.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Options d&rsquo;int\u00e9gration :<\/strong> Fonctionne avec Google Assistant, les sites web, la t\u00e9l\u00e9phonie, et plus encore.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"tv2 wp-block-cloudtalk-table-v2\" data-pin-column=\"0\" data-sticky-first-col=\"0\" data-center-cells=\"0\"><div class=\"table-block\"><div class=\"table-block__table-container\">\n<table class=\"wp-block-cloudtalk-table-v2 tv2__table\"><tbody>\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row tv2__row--header\"><th class=\"tv2__cell tv2__cell--header\" scope=\"col\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Avantages<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/th>\n\n<th class=\"tv2__cell tv2__cell--header\" scope=\"col\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Inconv\u00e9nients<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/th><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-check\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--check\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M11.6668 3.5L5.25016 9.91667L2.3335 7\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Id\u00e9al pour les \u00e9quipes nouvelles \u00e0 l&rsquo;IA conversationnelle<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-cross\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--cross\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10.5 3.5L3.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M3.5 3.5L10.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Principalement bas\u00e9 sur le cloud, options sur site limit\u00e9es<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-check\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--check\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M11.6668 3.5L5.25016 9.91667L2.3335 7\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Excellent pour un public mondial<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-cross\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--cross\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10.5 3.5L3.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M3.5 3.5L10.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">N\u00e9cessite un d\u00e9veloppement suppl\u00e9mentaire \u00e0 l&rsquo;\u00e9chelle de l&rsquo;entreprise<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n<\/tbody><\/table>\n<\/div><\/div><\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<h3 class=\"wp-block-heading\">\u00c0 qui s&rsquo;adresse Google Dialogflow ?<\/h3>\n\n<p class=\"wp-block-paragraph\">Les \u00e9quipes souhaitant un chatbot simple et multilingue int\u00e9gr\u00e9 \u00e0 l&rsquo;\u00e9cosyst\u00e8me de Google.<\/p>\n\n<h3 class=\"wp-block-heading\">Quel est le prix de Google Dialogflow ?<\/h3>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Essai gratuit :<\/strong> \u20ac600 de cr\u00e9dit, valable 12 mois \u00e0 compter de la premi\u00e8re utilisation de Dialogflow CX.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Requ\u00eates texte :<\/strong> \u20ac0.007 par requ\u00eate.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Entr\u00e9e\/sortie audio :<\/strong> \u20ac0.001 par seconde trait\u00e9e.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Requ\u00eates en phase de conception :<\/strong> Aucun frais pour la cr\u00e9ation ou la lecture des ressources d&rsquo;agent.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Requ\u00eates d&rsquo;IA g\u00e9n\u00e9rative :<\/strong> Prix personnalis\u00e9s.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<h3 class=\"wp-block-heading\">Que disent les clients de Google Dialogflow ?<\/h3>\n\n<p class=\"wp-block-paragraph\">Les \u00e9valuateurs louent l&rsquo;accessibilit\u00e9 de Dialogflow pour un premier projet d&rsquo;IA conversationnelle, compte tenu de son support linguistique, bien qu&rsquo;une utilisation professionnelle s\u00e9rieuse n\u00e9cessite g\u00e9n\u00e9ralement un travail de d\u00e9veloppement suppl\u00e9mentaire.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>\u00c9valuation G2 :<\/strong> Non clairement isol\u00e9e ; G2 r\u00e9partit les avis entre une liste actuelle \u00ab Google Cloud Dialogflow \u00bb et une liste h\u00e9rit\u00e9e. <a href=\"https:\/\/www.g2.com\/products\/google-cloud-dialogflow\/reviews\" target=\"_blank\" rel=\"nofollow noopener\">Lisez les avis v\u00e9rifi\u00e9s sur G2<\/a>.<\/p>\n\n<h2 id=\"7\" class=\"wp-block-heading\">7. Kore.ai<\/h2>\n\n<p class=\"wp-block-paragraph\">Kore.ai est une plateforme d&rsquo;IA conversationnelle pour les entreprises, offrant des assistants virtuels IA, l&rsquo;automatisation des processus et le PNL.<\/p>\n\n<h3 class=\"wp-block-heading\">Fonctionnalit\u00e9s cl\u00e9s de Kore.ai<\/h3>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Moteur PNL avanc\u00e9 :<\/strong> Comprend les requ\u00eates complexes dans toutes les langues.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>D\u00e9ploiement omnicanal :<\/strong> Prend en charge le web, la voix, les applications de messagerie et bien plus.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Workflows personnalis\u00e9s :<\/strong> Automatise les processus m\u00e9tier sans codage intensif.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Analyse des sentiments :<\/strong> <a href=\"https:\/\/www.cloudtalk.io\/fr\/ratio-parler-ecouter\/\">Surveille les \u00e9motions des clients<\/a> pour l&rsquo;engagement.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"tv2 wp-block-cloudtalk-table-v2\" data-pin-column=\"0\" data-sticky-first-col=\"0\" data-center-cells=\"0\"><div class=\"table-block\"><div class=\"table-block__table-container\">\n<table class=\"wp-block-cloudtalk-table-v2 tv2__table\"><tbody>\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row tv2__row--header\"><th class=\"tv2__cell tv2__cell--header\" scope=\"col\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Avantages<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/th>\n\n<th class=\"tv2__cell tv2__cell--header\" scope=\"col\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Inconv\u00e9nients<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/th><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-check\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--check\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M11.6668 3.5L5.25016 9.91667L2.3335 7\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Workflows hautement personnalisables<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-cross\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--cross\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10.5 3.5L3.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M3.5 3.5L10.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">N\u00e9cessite une expertise technique<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-check\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--check\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M11.6668 3.5L5.25016 9.91667L2.3335 7\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Analyses de performance robustes<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-cross\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--cross\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10.5 3.5L3.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M3.5 3.5L10.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Co\u00fbt plus \u00e9lev\u00e9 pour les fonctionnalit\u00e9s avanc\u00e9es<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n<\/tbody><\/table>\n<\/div><\/div><\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<h3 class=\"wp-block-heading\">\u00c0 qui s&rsquo;adresse Kore.ai ?<\/h3>\n\n<p class=\"wp-block-paragraph\">Aux grandes entreprises n\u00e9cessitant une automatisation personnalisable et pilot\u00e9e par l&rsquo;IA.<\/p>\n\n<h3 class=\"wp-block-heading\">Quel est le prix de Kore.ai ?<\/h3>\n\n<p class=\"wp-block-paragraph\">Prix personnalis\u00e9s pour le travail, les processus et les services, vendus sous forme de contrats d&rsquo;entreprise sur devis.<\/p>\n\n<h3 class=\"wp-block-heading\">Que disent les clients de Kore.ai ?<\/h3>\n\n<p class=\"wp-block-paragraph\">Les \u00e9valuateurs soulignent la personnalisation des workflows de Kore.ai et son \u00e9volutivit\u00e9 pour les grands d\u00e9ploiements, mais notent qu&rsquo;il n\u00e9cessite une r\u00e9elle expertise technique et un co\u00fbt plus \u00e9lev\u00e9 pour les fonctionnalit\u00e9s avanc\u00e9es.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>\u00c9valuation G2 :<\/strong> 4.6\/5 (plus de 463 avis). <a href=\"https:\/\/www.g2.com\/products\/kore-ai\/reviews\" target=\"_blank\" rel=\"nofollow noopener\">Lisez les avis v\u00e9rifi\u00e9s sur G2<\/a>.<\/p>\n\n<h2 id=\"8\" class=\"wp-block-heading\">8. LivePerson<\/h2>\n\n<p class=\"wp-block-paragraph\">LivePerson se concentre sur la messagerie pilot\u00e9e par l&rsquo;IA pour les entreprises passant des canaux vocaux aux canaux num\u00e9riques, avec des bots IA et des suggestions d&rsquo;agents en temps r\u00e9el.<\/p>\n\n<h3 class=\"wp-block-heading\">Fonctionnalit\u00e9s cl\u00e9s de LivePerson<\/h3>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Commerce conversationnel :<\/strong> Guide les clients tout au long de leurs achats via la messagerie.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Chatbots optimis\u00e9s par l&rsquo;IA :<\/strong> Automatise les r\u00e9ponses pour un support plus rapide.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Assistance agent en temps r\u00e9el :<\/strong> L&rsquo;IA sugg\u00e8re des r\u00e9ponses aux agents en direct.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/logiciel-d-analyse-des-conversations\/\"><strong>Analyse des conversations<\/strong><\/a><strong> :<\/strong> Aper\u00e7u du sentiment et de l&rsquo;engagement des clients.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"tv2 wp-block-cloudtalk-table-v2\" data-pin-column=\"0\" data-sticky-first-col=\"0\" data-center-cells=\"0\"><div class=\"table-block\"><div class=\"table-block__table-container\">\n<table class=\"wp-block-cloudtalk-table-v2 tv2__table\"><tbody>\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row tv2__row--header\"><th class=\"tv2__cell tv2__cell--header\" scope=\"col\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Avantages<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/th>\n\n<th class=\"tv2__cell tv2__cell--header\" scope=\"col\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Inconv\u00e9nients<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/th><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-check\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--check\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M11.6668 3.5L5.25016 9.91667L2.3335 7\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Excellent pour les entreprises ax\u00e9es sur la messagerie<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-cross\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--cross\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10.5 3.5L3.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M3.5 3.5L10.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Le prix peut \u00eatre \u00e9lev\u00e9 pour les petites entreprises<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-check\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--check\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M11.6668 3.5L5.25016 9.91667L2.3335 7\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">R\u00e9duit les temps d&rsquo;attente gr\u00e2ce aux suggestions pilot\u00e9es par l&rsquo;IA<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-cross\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--cross\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10.5 3.5L3.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M3.5 3.5L10.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">N\u00e9cessite un d\u00e9veloppement suppl\u00e9mentaire pour les workflows complexes<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n<\/tbody><\/table>\n<\/div><\/div><\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<h3 class=\"wp-block-heading\">\u00c0 qui s&rsquo;adresse LivePerson ?<\/h3>\n\n<p class=\"wp-block-paragraph\">Aux entreprises am\u00e9liorant la messagerie num\u00e9rique et l&rsquo;engagement client sur tous les canaux.<\/p>\n\n<h3 class=\"wp-block-heading\">Quel est le prix de LivePerson ?<\/h3>\n\n<p class=\"wp-block-paragraph\">LivePerson est vendu via des contrats d&rsquo;entreprise personnalis\u00e9s et sur devis. Un chiffre d&rsquo;environ \u20ac40\/mois appara\u00eet sur des agr\u00e9gateurs tiers mais n&rsquo;est pas publi\u00e9 sur le site de LivePerson, il doit donc \u00eatre consid\u00e9r\u00e9 comme non confirm\u00e9.<\/p>\n\n<h3 class=\"wp-block-heading\">Que disent les clients de LivePerson ?<\/h3>\n\n<p class=\"wp-block-paragraph\">Les \u00e9valuateurs louent l&rsquo;ad\u00e9quation de LivePerson pour un engagement ax\u00e9 sur la messagerie et ses r\u00e9ductions des temps d&rsquo;attente gr\u00e2ce \u00e0 l&rsquo;IA, bien que les prix augmentent rapidement et que le support vocal soit en retard par rapport \u00e0 la messagerie.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>\u00c9valuation G2 :<\/strong> 4.3\/5 (plus de 391 avis). <a href=\"https:\/\/www.g2.com\/products\/liveperson\/reviews\" target=\"_blank\" rel=\"nofollow noopener\">Lisez les avis v\u00e9rifi\u00e9s sur G2<\/a>.<\/p>\n\n<h2 id=\"9\" class=\"wp-block-heading\">9. Verint<\/h2>\n\n<p class=\"wp-block-paragraph\">Verint propose des solutions d&rsquo;engagement de la main-d&rsquo;\u0153uvre optimis\u00e9es par l&rsquo;IA, sp\u00e9cialis\u00e9es dans l&rsquo;analyse des centres de contact pour les interactions client et la performance des agents.<\/p>\n\n<h3 class=\"wp-block-heading\">Fonctionnalit\u00e9s cl\u00e9s de Verint<\/h3>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Analyse vocale :<\/strong> Analyse les <a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/quest-ce-quun-appel-sortant-automatise-avantages-et-solutions\/\">appels sortants<\/a> pour le sentiment client.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Gestion de la qualit\u00e9 automatis\u00e9e :<\/strong> Suit automatiquement la performance des agents.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Analyse pr\u00e9dictive :<\/strong> Pr\u00e9voit les besoins des clients \u00e0 partir des donn\u00e9es historiques.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Support omnicanal :<\/strong> Couvre la voix, le chat, l&rsquo;e-mail et les canaux sociaux.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"tv2 wp-block-cloudtalk-table-v2\" data-pin-column=\"0\" data-sticky-first-col=\"0\" data-center-cells=\"0\"><div class=\"table-block\"><div class=\"table-block__table-container\">\n<table class=\"wp-block-cloudtalk-table-v2 tv2__table\"><tbody>\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row tv2__row--header\"><th class=\"tv2__cell tv2__cell--header\" scope=\"col\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Avantages<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/th>\n\n<th class=\"tv2__cell tv2__cell--header\" scope=\"col\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Inconv\u00e9nients<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/th><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-check\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--check\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M11.6668 3.5L5.25016 9.91667L2.3335 7\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Analyses robustes pour les centres de contact<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-cross\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--cross\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10.5 3.5L3.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M3.5 3.5L10.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">N\u00e9cessite une configuration et une formation approfondies<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-check\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--check\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M11.6668 3.5L5.25016 9.91667L2.3335 7\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Am\u00e9liore la productivit\u00e9 de la main-d&rsquo;\u0153uvre<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-cross\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--cross\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10.5 3.5L3.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M3.5 3.5L10.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Prix d&rsquo;entreprise \u00e9lev\u00e9s pour les petites entreprises<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n<\/tbody><\/table>\n<\/div><\/div><\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<h3 class=\"wp-block-heading\">\u00c0 qui s&rsquo;adresse Verint ?<\/h3>\n\n<p class=\"wp-block-paragraph\">Aux entreprises am\u00e9liorant les performances des centres de contact gr\u00e2ce \u00e0 des informations bas\u00e9es sur l&rsquo;IA.<\/p>\n\n<h3 class=\"wp-block-heading\">Quel est le prix de Verint ?<\/h3>\n\n<p class=\"wp-block-paragraph\">Verint ne publie pas de prix par si\u00e8ge ; les produits communautaires publics et priv\u00e9s sont sur devis.<\/p>\n\n<h3 class=\"wp-block-heading\">Que disent les clients de Verint ?<\/h3>\n\n<p class=\"wp-block-paragraph\">Les \u00e9valuateurs soulignent la profondeur des analyses de Verint comme un atout pour les grands centres de contact, mais signalent l&rsquo;investissement en configuration et en formation ainsi que les prix orient\u00e9s entreprise.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>\u00c9valuation G2 :<\/strong> 4.4\/5 (environ 950-1,050 avis, combin\u00e9s sur les diff\u00e9rentes listes Verint). <a href=\"https:\/\/www.g2.com\/sellers\/verint\" target=\"_blank\" rel=\"nofollow noopener\">Lisez les avis v\u00e9rifi\u00e9s sur G2<\/a>.<\/p>\n\n<h2 id=\"10\" class=\"wp-block-heading\">10. Genesys<\/h2>\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.cloudtalk.io\/?page_id=14949\">Genesys<\/a> est un leader en mati\u00e8re d&rsquo;exp\u00e9rience client et de solutions de centres de contact, offrant une automatisation IA qui personnalise les <a href=\"https:\/\/www.cloudtalk.io\/fr\/concepteur-de-flux-dappels\/\">parcours client<\/a> sur tous les canaux.<\/p>\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"544\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/03\/image13-2-1024x544.png\" alt=\"Genesys Cloud CX\" class=\"wp-image-294455\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/03\/image13-2-1024x544.png 1024w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/03\/image13-2-300x159.png 300w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/03\/image13-2-768x408.png 768w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/03\/image13-2-1320x701.png 1320w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/03\/image13-2-760x404.png 760w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/03\/image13-2-424x225.png 424w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/03\/image13-2-200x106.png 200w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/03\/image13-2-88x47.png 88w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/03\/image13-2.png 1370w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n<h3 class=\"wp-block-heading\">Fonctionnalit\u00e9s cl\u00e9s de Genesys<\/h3>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Engagement pr\u00e9dictif :<\/strong> Anticipe les besoins des clients en fonction de leur comportement.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Chatbots IA :<\/strong> Automatise les interactions sur tous les canaux.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Routage omnicanal :<\/strong> Dirige les conversations vers le bon agent ou bot.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Int\u00e9gration CRM :<\/strong> Fonctionne avec Salesforce, Microsoft Dynamics, et plus encore.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"tv2 wp-block-cloudtalk-table-v2\" data-pin-column=\"0\" data-sticky-first-col=\"0\" data-center-cells=\"0\"><div class=\"table-block\"><div class=\"table-block__table-container\">\n<table class=\"wp-block-cloudtalk-table-v2 tv2__table\"><tbody>\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row tv2__row--header\"><th class=\"tv2__cell tv2__cell--header\" scope=\"col\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Avantages<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/th>\n\n<th class=\"tv2__cell tv2__cell--header\" scope=\"col\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Inconv\u00e9nients<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/th><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-check\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--check\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M11.6668 3.5L5.25016 9.91667L2.3335 7\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Optimisation robuste du parcours client<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-cross\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--cross\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10.5 3.5L3.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M3.5 3.5L10.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">N\u00e9cessite une expertise technique pour la personnalisation<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-check\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--check\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M11.6668 3.5L5.25016 9.91667L2.3335 7\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Excellente \u00e9volutivit\u00e9 pour l&rsquo;entreprise<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-cross\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--cross\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10.5 3.5L3.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M3.5 3.5L10.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Peut \u00eatre co\u00fbteux pour les petites organisations<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n<\/tbody><\/table>\n<\/div><\/div><\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<h3 class=\"wp-block-heading\">\u00c0 qui s&rsquo;adresse Genesys ?<\/h3>\n\n<p class=\"wp-block-paragraph\">Aux grandes entreprises qui rationalisent les parcours client et personnalisent les exp\u00e9riences avec l&rsquo;IA.<\/p>\n\n<h3 class=\"wp-block-heading\">Quel est le prix de Genesys ?<\/h3>\n\n<p class=\"wp-block-paragraph\">Le <a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/tarification-genesys\/\">prix de Genesys<\/a> est en USD sur quatre niveaux : CX 1 (environ \u20ac75\/utilisateur\/mois), CX 2 (environ \u20ac115), CX 3 (environ \u20ac155) et CX 4 (environ \u20ac240), chacun d\u00e9bloquant davantage de fonctionnalit\u00e9s de routage, d&rsquo;analyse et de gestion de la main-d&rsquo;\u0153uvre. Confirmez les chiffres actuels aupr\u00e8s de Genesys.<\/p>\n\n<h3 class=\"wp-block-heading\">Que disent les clients de Genesys ?<\/h3>\n\n<p class=\"wp-block-paragraph\">Les \u00e9valuateurs louent la capacit\u00e9 de Genesys \u00e0 unifier et personnaliser le parcours client sur tous les canaux, bien que la mise en place et la personnalisation d&rsquo;un d\u00e9ploiement n\u00e9cessitent un r\u00e9el travail technique.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>\u00c9valuation G2 :<\/strong> 4.4\/5 ; les comptes sont r\u00e9partis sur plusieurs listes Genesys (Cloud CX, Multicloud CX), de sorte qu&rsquo;aucun compte combin\u00e9 unique n&rsquo;est cit\u00e9. <a href=\"https:\/\/www.g2.com\/products\/genesys-cloud-cx\/reviews\" target=\"_blank\" rel=\"nofollow noopener\">Lisez les avis v\u00e9rifi\u00e9s sur G2<\/a>.<\/p>\n\n<div class=\"wp-block-cloudtalk-recommended-articles\" aria-label=\"Recommended articles section\" role=\"region\"><div class=\"recommended-articles-block\"><h3 class=\"recommended-articles-block__title\" id=\"recommended-articles-title-default\">Lectures recommand\u00e9es<\/h3><ul class=\"recommended-articles-block__list\" role=\"list\"><li class=\"recommended-articles-block__item\">\n                            <div class=\"recommended-articles-block__link-wrapper\">\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M6 12L10 8L6 4\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n                                <span class=\"recommended-articles-block__link-text\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/avis-systeme-telephonique\/genesys\/\" target=\"_blank\" rel=\"noreferrer noopener\">Avis sur Genesys<\/a><\/span>\n                            <\/div>\n                        <\/li><\/ul><\/div><\/div>\n\n<h2 id=\"11\" class=\"wp-block-heading\">11. Salesforce Einstein Bots<\/h2>\n\n<p class=\"wp-block-paragraph\">Salesforce Einstein Bots est con\u00e7u pour les entreprises utilisant Salesforce, ajoutant une <a href=\"https:\/\/www.cloudtalk.io\/blog\/ai-for-sales\/\">automatisation optimis\u00e9e par l&rsquo;IA<\/a> qui g\u00e8re les interactions routini\u00e8res via Service Cloud.<\/p>\n\n<h3 class=\"wp-block-heading\">Fonctionnalit\u00e9s cl\u00e9s de Salesforce Einstein Bots<\/h3>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Int\u00e9gration native Salesforce :<\/strong> Fonctionne directement au sein de l&rsquo;\u00e9cosyst\u00e8me Salesforce.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Automatisation optimis\u00e9e par l&rsquo;IA :<\/strong> G\u00e8re les requ\u00eates et les workflows routiniers.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>R\u00e9ponses personnalis\u00e9es :<\/strong> Utilise les donn\u00e9es client pour des interactions sur mesure.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Informations exploitables :<\/strong> Analyses en temps r\u00e9el dans les tableaux de bord Salesforce.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"tv2 wp-block-cloudtalk-table-v2\" data-pin-column=\"0\" data-sticky-first-col=\"0\" data-center-cells=\"0\"><div class=\"table-block\"><div class=\"table-block__table-container\">\n<table class=\"wp-block-cloudtalk-table-v2 tv2__table\"><tbody>\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row tv2__row--header\"><th class=\"tv2__cell tv2__cell--header\" scope=\"col\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Avantages<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/th>\n\n<th class=\"tv2__cell tv2__cell--header\" scope=\"col\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Inconv\u00e9nients<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/th><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-check\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--check\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M11.6668 3.5L5.25016 9.91667L2.3335 7\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Int\u00e9gration transparente avec les outils Salesforce<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-cross\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--cross\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10.5 3.5L3.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M3.5 3.5L10.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Fonctionnalit\u00e9s limit\u00e9es en dehors de Salesforce<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-check\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--check\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M11.6668 3.5L5.25016 9.91667L2.3335 7\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Id\u00e9al pour automatiser les t\u00e2ches de service r\u00e9p\u00e9titives<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-cross\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--cross\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10.5 3.5L3.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M3.5 3.5L10.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">N\u00e9cessite une licence Salesforce<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n<\/tbody><\/table>\n<\/div><\/div><\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<h3 class=\"wp-block-heading\">\u00c0 qui s\u2019adressent les bots Salesforce Einstein ?<\/h3>\n\n<p class=\"wp-block-paragraph\">Aux utilisateurs de Salesforce souhaitant des chatbots bas\u00e9s sur l&rsquo;IA int\u00e9gr\u00e9s \u00e0 leur CRM.<\/p>\n\n<h3 class=\"wp-block-heading\">Quel est le prix des bots Salesforce Einstein ?<\/h3>\n\n<p class=\"wp-block-paragraph\">Salesforce int\u00e8gre les bots Einstein dans sa nouvelle gamme Agentforce for Service : pr\u00e9voyez un module compl\u00e9mentaire d&rsquo;environ \u20ac75\/utilisateur\/mois sur Service Cloud Enterprise, Agentforce \u00e9tant tarif\u00e9 s\u00e9par\u00e9ment \u00e0 environ \u20ac125\/utilisateur\/mois. Veuillez confirmer l&rsquo;offre actuelle avec Salesforce.<\/p>\n\n<h3 class=\"wp-block-heading\">Que disent les clients des bots Salesforce Einstein ?<\/h3>\n\n<p class=\"wp-block-paragraph\">Les utilisateurs existants de Salesforce appr\u00e9cient l\u2019int\u00e9gration naturelle des bots Einstein dans une configuration Service Cloud qu\u2019ils connaissent d\u00e9j\u00e0, bien que son utilit\u00e9 soit \u00e9troitement li\u00e9e \u00e0 la possession d\u2019une licence Salesforce.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Note G2 :<\/strong> 4.3\/5 (Salesforce Einstein au global ; aucune liste n&rsquo;isole les bots Einstein). <a href=\"https:\/\/www.g2.com\/products\/service-cloud-einstein\/reviews\" target=\"_blank\" rel=\"nofollow noopener\">Lire les avis v\u00e9rifi\u00e9s sur G2<\/a>.<\/p>\n\n<h2 id=\"12\" class=\"wp-block-heading\">12. Avoma<\/h2>\n\n<p class=\"wp-block-paragraph\">Avoma est une plateforme d&rsquo;IA conversationnelle dot\u00e9e d&rsquo;un assistant de r\u00e9union int\u00e9gr\u00e9, d&rsquo;une transcription en temps r\u00e9el et d&rsquo;<a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/6-analyses-de-centre-dappels-garanties-pour-aider-a-ameliorer-les-resultats-dentreprise\/\">analyses de centre d&rsquo;appels<\/a> qui suivent les mots de remplissage, la dur\u00e9e des monologues et le ratio de temps de parole, avec un acc\u00e8s gratuit aux commentaires pour les membres de l&rsquo;\u00e9quipe.<\/p>\n\n<h3 class=\"wp-block-heading\">Principales fonctionnalit\u00e9s d\u2019Avoma<\/h3>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Transcription en temps r\u00e9el<\/strong> : Capture et traite les conversations instantan\u00e9ment.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Suivi de mots-cl\u00e9s personnalis\u00e9s<\/strong> : Surveille les mots et phrases sp\u00e9cifiques dans les discussions.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Analyse des mots de remplissage et du ratio de temps de parole<\/strong> : Am\u00e9liore l&rsquo;efficacit\u00e9 de la communication.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Collaborateurs et auditeurs gratuits<\/strong> : Permet aux membres de l&rsquo;\u00e9quipe de consulter et de commenter sans licence.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"tv2 wp-block-cloudtalk-table-v2\" data-pin-column=\"0\" data-sticky-first-col=\"0\" data-center-cells=\"0\"><div class=\"table-block\"><div class=\"table-block__table-container\">\n<table class=\"wp-block-cloudtalk-table-v2 tv2__table\"><tbody>\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row tv2__row--header\"><th class=\"tv2__cell tv2__cell--header\" scope=\"col\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Avantages<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/th>\n\n<th class=\"tv2__cell tv2__cell--header\" scope=\"col\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Inconv\u00e9nients<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/th><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-check\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--check\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M11.6668 3.5L5.25016 9.91667L2.3335 7\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Suivi de mots-cl\u00e9s personnalis\u00e9s pour des informations d\u00e9taill\u00e9es<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-cross\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--cross\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10.5 3.5L3.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M3.5 3.5L10.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Le plan gratuit limite l&rsquo;enregistrement aux organisateurs de r\u00e9union<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-check\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--check\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M11.6668 3.5L5.25016 9.91667L2.3335 7\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Le plan gratuit inclut la collaboration et l&rsquo;\u00e9coute<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-cross\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--cross\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10.5 3.5L3.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M3.5 3.5L10.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Le coaching et les analyses avanc\u00e9es n\u00e9cessitent le niveau Business+<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n<\/tbody><\/table>\n<\/div><\/div><\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<h3 class=\"wp-block-heading\">\u00c0 qui s\u2019adresse Avoma ?<\/h3>\n\n<p class=\"wp-block-paragraph\">Aux \u00e9quipes souhaitant un assistant de r\u00e9union IA gratuit et puissant avec transcription.<\/p>\n\n<h3 class=\"wp-block-heading\">Quel est le prix d\u2019Avoma ?<\/h3>\n\n<p class=\"wp-block-paragraph\">Les plans payants commencent \u00e0 \u20ac19\/utilisateur\/mois (factur\u00e9 annuellement), avec un plan gratuit et un essai de 14 jours disponibles. Les niveaux sup\u00e9rieurs avec des analyses de coaching plus approfondies co\u00fbtent plus cher ; veuillez confirmer la grille tarifaire actuelle sur la page de prix d&rsquo;Avoma.<\/p>\n\n<h3 class=\"wp-block-heading\">Que disent les clients d\u2019Avoma ?<\/h3>\n\n<p class=\"wp-block-paragraph\">Les \u00e9valuateurs louent le niveau gratuit d&rsquo;Avoma et l&rsquo;\u00e9coute illimit\u00e9e des collaborateurs, bien que le plan gratuit limite l&rsquo;enregistrement aux organisateurs de r\u00e9union et que les analyses de coaching plus approfondies n\u00e9cessitent une mise \u00e0 niveau payante.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Note G2 :<\/strong> 4.6\/5 (1 352+ avis). <a href=\"https:\/\/www.g2.com\/products\/avoma\/reviews\" target=\"_blank\" rel=\"nofollow noopener\">Lire les avis v\u00e9rifi\u00e9s sur G2<\/a>.<\/p>\n\n<h2 id=\"13\" class=\"wp-block-heading\">13. NVIDIA Riva<\/h2>\n\n<p class=\"wp-block-paragraph\">NVIDIA Riva est une bo\u00eete \u00e0 outils d&rsquo;IA vocale offrant la reconnaissance vocale et la synth\u00e8se vocale sur les GPU NVIDIA pour une IA vocale \u00e0 faible latence.<\/p>\n\n<h3 class=\"wp-block-heading\">Principales fonctionnalit\u00e9s de NVIDIA Riva<\/h3>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Reconnaissance automatique de la parole (ASR) :<\/strong> Convertit la langue parl\u00e9e en texte avec une grande pr\u00e9cision.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Synth\u00e8se vocale (TTS) :<\/strong> G\u00e9n\u00e8re une sortie vocale au son naturel.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Traitement en temps r\u00e9el :<\/strong> Fournit des r\u00e9ponses \u00e0 tr\u00e8s faible latence.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Acc\u00e9l\u00e9ration GPU :<\/strong> Optimis\u00e9 pour les performances mat\u00e9rielles NVIDIA.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"tv2 wp-block-cloudtalk-table-v2\" data-pin-column=\"0\" data-sticky-first-col=\"0\" data-center-cells=\"0\"><div class=\"table-block\"><div class=\"table-block__table-container\">\n<table class=\"wp-block-cloudtalk-table-v2 tv2__table\"><tbody>\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row tv2__row--header\"><th class=\"tv2__cell tv2__cell--header\" scope=\"col\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Avantages<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/th>\n\n<th class=\"tv2__cell tv2__cell--header\" scope=\"col\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Inconv\u00e9nients<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/th><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-check\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--check\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M11.6668 3.5L5.25016 9.91667L2.3335 7\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Vitesse et performances exceptionnelles<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-cross\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--cross\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10.5 3.5L3.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M3.5 3.5L10.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">N\u00e9cessite du mat\u00e9riel NVIDIA<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-check\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--check\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M11.6668 3.5L5.25016 9.91667L2.3335 7\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Hautement personnalisable pour les besoins des entreprises<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-cross\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--cross\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10.5 3.5L3.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M3.5 3.5L10.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Configuration complexe pour les utilisateurs non techniques<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n<\/tbody><\/table>\n<\/div><\/div><\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<h3 class=\"wp-block-heading\">\u00c0 qui s\u2019adresse NVIDIA Riva ?<\/h3>\n\n<p class=\"wp-block-paragraph\">Aux entreprises d\u00e9veloppant des <a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/svi-intelligente-ce-quelle-est-et-comment-elle-peut-vous-aider\/\">applications d&rsquo;IA vocale<\/a> haute performance en temps r\u00e9el.<\/p>\n\n<h3 class=\"wp-block-heading\">Quel est le prix de NVIDIA Riva ?<\/h3>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>D\u00e9veloppement :<\/strong> Utilisation gratuite \u00e0 des fins de d\u00e9veloppement via NGC.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Usage commercial :<\/strong> N\u00e9cessite une licence NVIDIA AI Enterprise, \u00e0 partir de \u20ac22,500 par GPU\/an ou \u20ac2\/heure pour les d\u00e9ploiements cloud.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<h3 class=\"wp-block-heading\">Que disent les clients de NVIDIA Riva ?<\/h3>\n\n<p class=\"wp-block-paragraph\">Les d\u00e9veloppeurs louent la vitesse de Riva et la profondeur de personnalisation pour les pipelines d&rsquo;IA vocale, mais notent qu&rsquo;il n\u00e9cessite du mat\u00e9riel NVIDIA et une v\u00e9ritable configuration technique pour fonctionner au mieux.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Note G2 :<\/strong> Pas clairement isol\u00e9 ; G2 r\u00e9pertorie \u00ab NVIDIA Riva \u00bb et \u00ab Riva \u00bb comme des pages distinctes avec des chiffres diff\u00e9rents. <a href=\"https:\/\/www.g2.com\/products\/nvidia-riva\/reviews\" target=\"_blank\" rel=\"nofollow noopener\">Lire les avis v\u00e9rifi\u00e9s sur G2<\/a>.<\/p>\n\n<h2 id=\"14\" class=\"wp-block-heading\">14. Rasa<\/h2>\n\n<p class=\"wp-block-paragraph\">Rasa est un cadre d&rsquo;IA conversationnelle open source pour des chatbots enti\u00e8rement personnalisables, id\u00e9al pour les entreprises ayant des besoins sp\u00e9cifiques en mati\u00e8re de confidentialit\u00e9.<\/p>\n\n<h3 class=\"wp-block-heading\">Principales fonctionnalit\u00e9s de Rasa<\/h3>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Cadre open source :<\/strong> Acc\u00e8s complet au code pour une personnalisation approfondie.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>NLU et gestion du dialogue :<\/strong> Comprend l&rsquo;intention et g\u00e8re les conversations multi-tours.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>D\u00e9ploiement sur site :<\/strong> Garde les donn\u00e9es sensibles en interne, une r\u00e9ponse courante aux <a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/8-problemes-de-securite-de-la-voip-qui-pourraient-menacer-votre-entreprise\/\">risques de s\u00e9curit\u00e9 des donn\u00e9es<\/a> qui poussent les \u00e9quipes vers l&rsquo;auto-h\u00e9bergement.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Int\u00e9grations flexibles :<\/strong> Fonctionne avec Slack, Facebook Messenger, et plus encore.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"tv2 wp-block-cloudtalk-table-v2\" data-pin-column=\"0\" data-sticky-first-col=\"0\" data-center-cells=\"0\"><div class=\"table-block\"><div class=\"table-block__table-container\">\n<table class=\"wp-block-cloudtalk-table-v2 tv2__table\"><tbody>\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row tv2__row--header\"><th class=\"tv2__cell tv2__cell--header\" scope=\"col\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Avantages<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/th>\n\n<th class=\"tv2__cell tv2__cell--header\" scope=\"col\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Inconv\u00e9nients<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/th><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-check\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--check\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M11.6668 3.5L5.25016 9.91667L2.3335 7\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Contr\u00f4le total sur les donn\u00e9es et le d\u00e9ploiement<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-cross\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--cross\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10.5 3.5L3.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M3.5 3.5L10.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">N\u00e9cessite une expertise technique<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-check\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--check\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M11.6668 3.5L5.25016 9.91667L2.3335 7\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Enti\u00e8rement personnalisable pour les besoins uniques des entreprises<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-cross\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--cross\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10.5 3.5L3.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M3.5 3.5L10.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Manque de mod\u00e8les pr\u00e9d\u00e9finis<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n<\/tbody><\/table>\n<\/div><\/div><\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<h3 class=\"wp-block-heading\">\u00c0 qui s\u2019adresse Rasa ?<\/h3>\n\n<p class=\"wp-block-paragraph\">Aux d\u00e9veloppeurs et entreprises souhaitant une personnalisation compl\u00e8te et un contr\u00f4le des donn\u00e9es.<\/p>\n\n<h3 class=\"wp-block-heading\">Quel est le prix de Rasa ?<\/h3>\n\n<p class=\"wp-block-paragraph\">L&rsquo;\u00e9dition d\u00e9veloppeur de Rasa est gratuite. Le niveau Croissance est sur devis, avec des estimations tierces commen\u00e7ant autour de \u20ac35,000\/an ; le prix Entreprise est enti\u00e8rement personnalis\u00e9.<\/p>\n\n<h3 class=\"wp-block-heading\">Que disent les clients de Rasa ?<\/h3>\n\n<p class=\"wp-block-paragraph\">Les d\u00e9veloppeurs appr\u00e9cient le contr\u00f4le total sur les donn\u00e9es et le d\u00e9ploiement qu&rsquo;offre un cadre open source, bien que la contrepartie soit un investissement technique continu au-del\u00e0 d&rsquo;un bot basique.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Note G2 :<\/strong> 4.0\/5 (11 avis, un signal \u00e0 faible volume). <a href=\"https:\/\/www.g2.com\/products\/rasa\/reviews\" target=\"_blank\" rel=\"nofollow noopener\">Lire les avis v\u00e9rifi\u00e9s sur G2<\/a>.<\/p>\n\n<h2 id=\"15\" class=\"wp-block-heading\">15. Botpress<\/h2>\n\n<p class=\"wp-block-paragraph\">Botpress est une plateforme de <a href=\"https:\/\/www.cloudtalk.io\/chatbot-vs-voicebot\/\">chatbot<\/a> open source avec un constructeur de flux visuel et des analyses int\u00e9gr\u00e9es.<\/p>\n\n<h3 class=\"wp-block-heading\">Principales fonctionnalit\u00e9s de Botpress<\/h3>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Constructeur de flux visuel :<\/strong> Interface glisser-d\u00e9poser pour les flux de conversation.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Moteur NLU personnalis\u00e9 :<\/strong> Comprend les intentions et extrait les informations des messages.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>H\u00e9bergement sur site :<\/strong> Garde les donn\u00e9es sensibles priv\u00e9es et s\u00e9curis\u00e9es.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Analyses int\u00e9gr\u00e9es :<\/strong> Informations et m\u00e9triques de conversation en temps r\u00e9el.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"tv2 wp-block-cloudtalk-table-v2\" data-pin-column=\"0\" data-sticky-first-col=\"0\" data-center-cells=\"0\"><div class=\"table-block\"><div class=\"table-block__table-container\">\n<table class=\"wp-block-cloudtalk-table-v2 tv2__table\"><tbody>\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row tv2__row--header\"><th class=\"tv2__cell tv2__cell--header\" scope=\"col\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Avantages<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/th>\n\n<th class=\"tv2__cell tv2__cell--header\" scope=\"col\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Inconv\u00e9nients<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/th><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-check\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--check\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M11.6668 3.5L5.25016 9.91667L2.3335 7\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Open source avec une grande flexibilit\u00e9<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-cross\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--cross\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10.5 3.5L3.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M3.5 3.5L10.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">N\u00e9cessite une expertise technique pour les fonctionnalit\u00e9s avanc\u00e9es<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-check\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--check\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M11.6668 3.5L5.25016 9.91667L2.3335 7\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Interface visuelle facile \u00e0 utiliser<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-cross\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--cross\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10.5 3.5L3.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M3.5 3.5L10.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Support entreprise limit\u00e9 par rapport aux plateformes commerciales<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n<\/tbody><\/table>\n<\/div><\/div><\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<h3 class=\"wp-block-heading\">\u00c0 qui s\u2019adresse Botpress ?<\/h3>\n\n<p class=\"wp-block-paragraph\">Aux entreprises et d\u00e9veloppeurs souhaitant une plateforme de chatbot open source et personnalisable.<\/p>\n\n<h3 class=\"wp-block-heading\">Quel est le prix de Botpress ?<\/h3>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Gratuit :<\/strong> \u20ac0\/mois. Fonctionnalit\u00e9s de base, cr\u00e9dits IA, int\u00e9grations.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Plus :<\/strong> ~\u20ac89\/mois (annuel). Outils avanc\u00e9s, transfert en direct, analyses personnalis\u00e9es.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>\u00c9quipe :<\/strong> ~\u20ac495\/mois (annuel). Collaboration, chat en direct, support client.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Entreprise :<\/strong> Prix personnalis\u00e9.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<h3 class=\"wp-block-heading\">Que disent les clients de Botpress ?<\/h3>\n\n<p class=\"wp-block-paragraph\">Les \u00e9valuateurs appr\u00e9cient le constructeur de flux visuel de Botpress qui rend la cr\u00e9ation de bots accessible sans codage intensif, bien que le support entreprise soit en retrait par rapport aux plateformes commerciales et que les mises \u00e0 jour n\u00e9cessitent une maintenance manuelle.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Note G2 :<\/strong> 4.5\/5 (486+ avis). <a href=\"https:\/\/www.g2.com\/products\/botpress\/reviews\" target=\"_blank\" rel=\"nofollow noopener\">Lire les avis v\u00e9rifi\u00e9s sur G2<\/a>.<\/p>\n\n<h2 id=\"16\" class=\"wp-block-heading\">16. Hugging Face Transformers<\/h2>\n\n<p class=\"wp-block-paragraph\">Hugging Face Transformers est une biblioth\u00e8que de mod\u00e8les NLP, permettant aux d\u00e9veloppeurs de cr\u00e9er des chatbots et des <a href=\"https:\/\/www.cloudtalk.io\/fr\/notes-intelligentes-ia\/\">outils de r\u00e9sum\u00e9 de texte<\/a> bas\u00e9s sur des mod\u00e8les pr\u00e9-entra\u00een\u00e9s comme BERT, GPT et RoBERTa.<\/p>\n\n<h3 class=\"wp-block-heading\">Principales fonctionnalit\u00e9s de Hugging Face Transformers<\/h3>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Mod\u00e8les de langage pr\u00e9-entra\u00een\u00e9s :<\/strong> Acc\u00e8s aux mod\u00e8les NLP les plus performants.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Apprentissage multi-t\u00e2ches :<\/strong> Prend en charge diverses t\u00e2ches PNL comme la traduction, la synth\u00e8se et la r\u00e9ponse aux questions.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Biblioth\u00e8que open source :<\/strong> Enti\u00e8rement gratuite et soutenue par une large communaut\u00e9.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Formation de mod\u00e8les personnalis\u00e9s :<\/strong> Affinez les mod\u00e8les sur des donn\u00e9es commerciales sp\u00e9cifiques.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"tv2 wp-block-cloudtalk-table-v2\" data-pin-column=\"0\" data-sticky-first-col=\"0\" data-center-cells=\"0\"><div class=\"table-block\"><div class=\"table-block__table-container\">\n<table class=\"wp-block-cloudtalk-table-v2 tv2__table\"><tbody>\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row tv2__row--header\"><th class=\"tv2__cell tv2__cell--header\" scope=\"col\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Avantages<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/th>\n\n<th class=\"tv2__cell tv2__cell--header\" scope=\"col\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Inconv\u00e9nients<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/th><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-check\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--check\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M11.6668 3.5L5.25016 9.91667L2.3335 7\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Acc\u00e8s \u00e0 des mod\u00e8les PNL de pointe<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-cross\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--cross\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10.5 3.5L3.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M3.5 3.5L10.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">N\u00e9cessite une expertise technique approfondie<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-check\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--check\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M11.6668 3.5L5.25016 9.91667L2.3335 7\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Hautement personnalisable pour les applications sp\u00e9cialis\u00e9es<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-cross\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--cross\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10.5 3.5L3.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M3.5 3.5L10.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Pas une solution de chatbot pr\u00eate \u00e0 l\u2019emploi<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n<\/tbody><\/table>\n<\/div><\/div><\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<h3 class=\"wp-block-heading\">\u00c0 qui s\u2019adresse Hugging Face Transformers ?<\/h3>\n\n<p class=\"wp-block-paragraph\">Aux chercheurs et d\u00e9veloppeurs en IA qui construisent des applications PNL avanc\u00e9es et ax\u00e9es sur la recherche.<\/p>\n\n<h3 class=\"wp-block-heading\">Quel est le tarif de Hugging Face Transformers ?<\/h3>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Gratuit :<\/strong> Acc\u00e8s de base avec des fonctionnalit\u00e9s standard.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Pro :<\/strong> \u20ac9\/mois. Fonctionnalit\u00e9s avanc\u00e9es et acc\u00e8s anticip\u00e9.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Enterprise Hub :<\/strong> D\u00e8s \u20ac20\/utilisateur\/mois.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Mat\u00e9riel Spaces :<\/strong> D\u00e8s \u20ac0\/heure.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Points d\u2019acc\u00e8s d\u2019inf\u00e9rence :<\/strong> D\u00e8s \u20ac0.032\/heure.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<h3 class=\"wp-block-heading\">Ce que les clients disent de Hugging Face Transformers ?<\/h3>\n\n<p class=\"wp-block-paragraph\">Les d\u00e9veloppeurs louent l\u2019\u00e9tendue des mod\u00e8les de qualit\u00e9 recherche et le soutien de la communaut\u00e9, bien qu\u2019il s\u2019agisse d\u2019une bo\u00eete \u00e0 outils pour construire quelque chose plut\u00f4t que d\u2019un chatbot pr\u00eat \u00e0 l\u2019emploi, et les besoins en ressources augmentent rapidement \u00e0 l\u2019\u00e9chelle.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Note G2 :<\/strong> 4.1\/5 (8 avis, faible volume, sur la liste \u00ab Hugging Face Support \u00bb). <a href=\"https:\/\/www.g2.com\/products\/hugging-face-support\/reviews\" target=\"_blank\" rel=\"nofollow noopener\">Lire les avis v\u00e9rifi\u00e9s sur G2<\/a>.<\/p>\n\n<h2 id=\"17\" class=\"wp-block-heading\">17. Drift (maintenant Salesloft)<\/h2>\n\n<p class=\"wp-block-paragraph\">Drift se concentre sur le marketing conversationnel, en utilisant des chatbots IA pour qualifier les leads et adapter les flux de chat au comportement des visiteurs.<\/p\u500b\u4eba\u7684\u306a\u30e1\u30e2\uff1aHugging Face Support -> \u00ab Hugging Face Support \u00bb\n\n<h3 class=\"wp-block-heading\">Fonctionnalit\u00e9s cl\u00e9s de Drift<\/h3>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Qualification des leads bas\u00e9e sur l\u2019IA :<\/strong> Identifie et achemine automatiquement les leads \u00e0 forte valeur ajout\u00e9e.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Pages de destination conversationnelles :<\/strong> Engage les visiteurs imm\u00e9diatement pour une conversion accrue.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Int\u00e9gration des ventes :<\/strong> Se connecte directement avec Salesforce et HubSpot.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Alertes en temps r\u00e9el :<\/strong> Informe les repr\u00e9sentants des actions clients prioritaires.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"tv2 wp-block-cloudtalk-table-v2\" data-pin-column=\"0\" data-sticky-first-col=\"0\" data-center-cells=\"0\"><div class=\"table-block\"><div class=\"table-block__table-container\">\n<table class=\"wp-block-cloudtalk-table-v2 tv2__table\"><tbody>\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row tv2__row--header\"><th class=\"tv2__cell tv2__cell--header\" scope=\"col\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Avantages<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/th>\n\n<th class=\"tv2__cell tv2__cell--header\" scope=\"col\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Inconv\u00e9nients<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/th><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-check\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--check\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M11.6668 3.5L5.25016 9.91667L2.3335 7\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Stimule la g\u00e9n\u00e9ration de leads et les taux de conversion<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-cross\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--cross\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10.5 3.5L3.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M3.5 3.5L10.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Tarif premium pour les fonctionnalit\u00e9s avanc\u00e9es<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-check\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--check\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M11.6668 3.5L5.25016 9.91667L2.3335 7\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Int\u00e9gration CRM transparente pour les \u00e9quipes de vente<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-cross\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--cross\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10.5 3.5L3.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M3.5 3.5L10.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Principalement ax\u00e9 sur les entreprises B2B<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n<\/tbody><\/table>\n<\/div><\/div><\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<h3 class=\"wp-block-heading\">\u00c0 qui s\u2019adresse Drift ?<\/h3>\n\n<p class=\"wp-block-paragraph\">Aux entreprises B2B qui acc\u00e9l\u00e8rent leurs pipelines de vente gr\u00e2ce \u00e0 des conversations personnalis\u00e9es en temps r\u00e9el.<\/p>\n\n<h3 class=\"wp-block-heading\">Quel est le tarif de Drift ?<\/h3>\n\n<p class=\"wp-block-paragraph\">Depuis l\u2019acquisition par Salesloft, les <a href=\"https:\/\/www.cloudtalk.io\/blog\/salesloft-pricing\/\">tarifs de Drift<\/a> sont int\u00e9gr\u00e9s aux plans sur devis de Salesloft ; les niveaux autonomes que Drift publiait auparavant ont disparu apr\u00e8s l\u2019accord.<\/p>\n\n<h3 class=\"wp-block-heading\">Ce que les clients disent de Drift ?<\/h3>\n\n<p class=\"wp-block-paragraph\">Les \u00e9valuateurs soulignent que la qualification des leads et les flux de chat ax\u00e9s sur la conversion de Drift conviennent parfaitement aux pipelines B2B, bien que le prix soit \u00e9lev\u00e9 pour les fonctionnalit\u00e9s avanc\u00e9es.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Note G2 :<\/strong> 4.4\/5 (plus de 1 200 avis). <a href=\"https:\/\/www.g2.com\/products\/drift\/reviews\" target=\"_blank\" rel=\"nofollow noopener\">Lire les avis v\u00e9rifi\u00e9s sur G2<\/a>.<\/p>\n\n<h2 id=\"18\" class=\"wp-block-heading\">18. Ada<\/h2>\n\n<p class=\"wp-block-paragraph\">Ada est sp\u00e9cialis\u00e9e dans le <a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/lautomatisation-du-service-client-en-2022-le-guide-indispensable\/\">service client automatis\u00e9<\/a> avec des chatbots IA sans code pour les \u00e9quipes non techniques.<\/p>\n\n<h3 class=\"wp-block-heading\">Fonctionnalit\u00e9s cl\u00e9s d\u2019Ada<\/h3>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Constructeur de bots sans code :<\/strong> Permet aux \u00e9quipes de cr\u00e9er des bots sans codage.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Parcours client personnalis\u00e9s :<\/strong> Adapte les r\u00e9ponses en fonction des donn\u00e9es utilisateur.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Int\u00e9gration CRM :<\/strong> Fonctionne avec Salesforce, Zendesk et d\u2019autres plateformes.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Support multilingue :<\/strong> G\u00e8re les requ\u00eates dans plusieurs langues.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"tv2 wp-block-cloudtalk-table-v2\" data-pin-column=\"0\" data-sticky-first-col=\"0\" data-center-cells=\"0\"><div class=\"table-block\"><div class=\"table-block__table-container\">\n<table class=\"wp-block-cloudtalk-table-v2 tv2__table\"><tbody>\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row tv2__row--header\"><th class=\"tv2__cell tv2__cell--header\" scope=\"col\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Avantages<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/th>\n\n<th class=\"tv2__cell tv2__cell--header\" scope=\"col\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Inconv\u00e9nients<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/th><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-check\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--check\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M11.6668 3.5L5.25016 9.91667L2.3335 7\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Configuration facile pour les utilisateurs non techniques<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-cross\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--cross\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10.5 3.5L3.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M3.5 3.5L10.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Personnalisation limit\u00e9e pour les sc\u00e9narios complexes<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-check\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--check\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M11.6668 3.5L5.25016 9.91667L2.3335 7\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Hautement \u00e9volutif pour les entreprises en croissance<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-cross\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--cross\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10.5 3.5L3.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M3.5 3.5L10.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Le prix peut \u00eatre \u00e9lev\u00e9 pour les petites entreprises<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n<\/tbody><\/table>\n<\/div><\/div><\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<h3 class=\"wp-block-heading\">\u00c0 qui s\u2019adresse Ada ?<\/h3>\n\n<p class=\"wp-block-paragraph\">Aux entreprises recherchant une solution d\u2019automatisation du service client \u00e9volutive et sans code.<\/p>\n\n<h3 class=\"wp-block-heading\">Quel est le tarif d\u2019Ada ?<\/h3>\n\n<p class=\"wp-block-paragraph\">Tarification personnalis\u00e9e uniquement, adapt\u00e9e au volume de conversations attendu ; Ada cible les \u00e9quipes de support \u00e0 volume \u00e9lev\u00e9, les \u00e9quipes plus petites doivent donc s\u2019attendre \u00e0 un devis de niveau entreprise.<\/p>\n\n<h3 class=\"wp-block-heading\">Ce que les clients disent d\u2019Ada ?<\/h3>\n\n<p class=\"wp-block-paragraph\">Les \u00e9valuateurs saluent la rapidit\u00e9 avec laquelle les \u00e9quipes non techniques peuvent cr\u00e9er des bots avec le constructeur sans code d\u2019Ada, bien que les retours divergent notamment entre ses notes G2 et Trustpilot.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Note G2 :<\/strong> 4.6\/5 (plus de 169 avis). <a href=\"https:\/\/www.g2.com\/products\/ada-support-inc-ada\/reviews\" target=\"_blank\" rel=\"nofollow noopener\">Lire les avis v\u00e9rifi\u00e9s sur G2<\/a>.<\/p>\n\n<h2 id=\"19\" class=\"wp-block-heading\">19. CallMiner<\/h2>\n\n<p class=\"wp-block-paragraph\">CallMiner est une plateforme d\u2019intelligence conversationnelle pour les centres de contact, analysant les interactions vocales, de chat, d\u2019e-mail et sociales pour le comportement, la <a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/les-facteur-influencant-la-qualite-du-service-dans-un-centre-dappels\/\">qualit\u00e9 de service<\/a> et la notation QA.<\/p>\n\n<h3 class=\"wp-block-heading\">Fonctionnalit\u00e9s cl\u00e9s de CallMiner<\/h3>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Analytique omnicanal<\/strong> : Analyse les interactions vocales, de chat, d\u2019e-mail et de m\u00e9dias sociaux.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Analyse des sentiments et des \u00e9motions en temps r\u00e9el<\/strong> : Aper\u00e7u approfondi des r\u00e9actions des clients.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Surveillance de la conformit\u00e9 r\u00e9glementaire<\/strong> : Signalise les appels non conformes aux normes de l\u2019industrie.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Enregistrement d\u2019\u00e9cran<\/strong> : Capture les interactions des agents pour la formation et l\u2019examen.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"tv2 wp-block-cloudtalk-table-v2\" data-pin-column=\"0\" data-sticky-first-col=\"0\" data-center-cells=\"0\"><div class=\"table-block\"><div class=\"table-block__table-container\">\n<table class=\"wp-block-cloudtalk-table-v2 tv2__table\"><tbody>\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row tv2__row--header\"><th class=\"tv2__cell tv2__cell--header\" scope=\"col\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Avantages<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/th>\n\n<th class=\"tv2__cell tv2__cell--header\" scope=\"col\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Inconv\u00e9nients<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/th><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-check\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--check\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M11.6668 3.5L5.25016 9.91667L2.3335 7\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Enregistrement d\u2019\u00e9cran pour une meilleure assurance qualit\u00e9<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-check\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--check\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M11.6668 3.5L5.25016 9.91667L2.3335 7\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Capacit\u00e9s omnicanal pour toutes les interactions client<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell\"><span class=\"tv2__cell-inner\"><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n<\/tbody><\/table>\n<\/div><\/div><\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<h3 class=\"wp-block-heading\">\u00c0 qui s\u2019adresse CallMiner ?<\/h3>\n\n<p class=\"wp-block-paragraph\">Aux grands centres de contact qui souhaitent des informations bas\u00e9es sur l\u2019IA sur la performance des agents.<\/p>\n\n<h3 class=\"wp-block-heading\">Quel est le tarif de CallMiner ?<\/h3>\n\n<p class=\"wp-block-paragraph\">CallMiner propose une tarification personnalis\u00e9e, avec un essai gratuit de 30 jours disponible.<\/p>\n\n<h3 class=\"wp-block-heading\">Ce que les clients disent de CallMiner ?<\/h3>\n\n<p class=\"wp-block-paragraph\">Les \u00e9valuateurs soulignent que l\u2019enregistrement d\u2019\u00e9cran et l\u2019analytique omnicanal de CallMiner sont des outils puissants pour l\u2019assurance qualit\u00e9 \u00e0 grande \u00e9chelle, sans qu\u2019aucun inconv\u00e9nient largement cit\u00e9 n\u2019ait \u00e9t\u00e9 relev\u00e9 dans les sources v\u00e9rifi\u00e9es lors de cette passe.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Note G2 :<\/strong> 4.5\/5 (plus de 235 avis, sous \u00ab CallMiner Eureka \u00bb). <a href=\"https:\/\/www.g2.com\/products\/callminer-eureka\/reviews\" target=\"_blank\" rel=\"nofollow noopener\">Lire les avis v\u00e9rifi\u00e9s sur G2<\/a>.<\/p>\n\n<h2 id=\"20\" class=\"wp-block-heading\">20. Intercom<\/h2>\n\n<p class=\"wp-block-paragraph\">Intercom est une plateforme de messagerie client et de chat en direct combinant le support humain avec l\u2019automatisation bas\u00e9e sur l\u2019IA, efficace pour l\u2019int\u00e9gration et le <a href=\"https:\/\/www.cloudtalk.io\/blog\/8-ways-to-provide-better-more-personalized-customer-service\/\">service client personnalis\u00e9<\/a>.<\/p>\n\n<h3 class=\"wp-block-heading\">Fonctionnalit\u00e9s cl\u00e9s d\u2019Intercom<\/h3>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Chatbots personnalisables :<\/strong> Automatise les requ\u00eates clients courantes.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Messagerie proactive :<\/strong> Envoie des messages cibl\u00e9s bas\u00e9s sur le comportement.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Int\u00e9gration CRM :<\/strong> Fonctionne avec Salesforce, HubSpot, etc.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Tableau de bord analytique :<\/strong> Suit l\u2019engagement et la performance des agents.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"tv2 wp-block-cloudtalk-table-v2\" data-pin-column=\"0\" data-sticky-first-col=\"0\" data-center-cells=\"0\"><div class=\"table-block\"><div class=\"table-block__table-container\">\n<table class=\"wp-block-cloudtalk-table-v2 tv2__table\"><tbody>\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row tv2__row--header\"><th class=\"tv2__cell tv2__cell--header\" scope=\"col\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Avantages<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/th>\n\n<th class=\"tv2__cell tv2__cell--header\" scope=\"col\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Inconv\u00e9nients<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/th><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-check\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--check\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M11.6668 3.5L5.25016 9.91667L2.3335 7\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Excellent pour l\u2019int\u00e9gration et l\u2019engagement<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-cross\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--cross\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10.5 3.5L3.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M3.5 3.5L10.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Les tarifs augmentent avec les fonctionnalit\u00e9s avanc\u00e9es<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-check\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--check\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M11.6668 3.5L5.25016 9.91667L2.3335 7\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Int\u00e9gration facile avec les CRM populaires<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-cross\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--cross\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10.5 3.5L3.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M3.5 3.5L10.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Configuration suppl\u00e9mentaire n\u00e9cessaire pour les grandes entreprises<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n<\/tbody><\/table>\n<\/div><\/div><\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<h3 class=\"wp-block-heading\">\u00c0 qui s\u2019adresse Intercom ?<\/h3>\n\n<p class=\"wp-block-paragraph\">Aux entreprises SaaS qui am\u00e9liorent l\u2019engagement client et l\u2019int\u00e9gration.<\/p>\n\n<h3 class=\"wp-block-heading\">Quel est le tarif d\u2019Intercom ?<\/h3>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Essentiel :<\/strong> \u20ac29\/poste\/mois. Pour les particuliers, les startups et les petites entreprises.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Avanc\u00e9 :<\/strong> \u20ac85\/poste\/mois. Automatisation et IA pour les \u00e9quipes en croissance.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Expert :<\/strong> \u20ac132\/poste\/mois. Outils avanc\u00e9s pour les grandes \u00e9quipes.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Agent IA Fin :<\/strong> \u20ac0.99 par r\u00e9solution, factur\u00e9 en plus d\u2019un plan de poste.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<h3 class=\"wp-block-heading\">Ce que les clients disent d\u2019Intercom ?<\/h3>\n\n<p class=\"wp-block-paragraph\">Les \u00e9valuateurs louent les outils d\u2019int\u00e9gration et d\u2019engagement d\u2019Intercom ainsi que ses connexions CRM, bien que les co\u00fbts augmentent \u00e0 mesure que vous ajoutez des fonctionnalit\u00e9s d\u2019automatisation et d\u2019IA.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Note G2 :<\/strong> 4,5\/5 (plus de 3 880 avis, agr\u00e9gat de vendeurs). <a href=\"https:\/\/www.g2.com\/sellers\/intercom-inc\" target=\"_blank\" rel=\"nofollow noopener\">Lire les avis v\u00e9rifi\u00e9s sur G2<\/a>.<\/p>\n\n<h2 id=\"21\" class=\"wp-block-heading\">21. Yellow.ai<\/h2>\n\n<p class=\"wp-block-paragraph\">Yellow.ai est une plateforme d&rsquo;IA de niveau entreprise pour automatiser le <a href=\"https:\/\/www.cloudtalk.io\/?p=4811\">service client omnicanal<\/a> par voix, texte et e-mail.<\/p>\n\n<h3 class=\"wp-block-heading\">Fonctionnalit\u00e9s cl\u00e9s de Yellow.ai<\/h3>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Automatisation omnicanal :<\/strong> prend en charge la voix, l&rsquo;e-mail et la messagerie.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>IA dynamique :<\/strong> adapte les conversations \u00e0 l&rsquo;intention et au comportement du client.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>D\u00e9veloppement sans code :<\/strong> simplifie la cr\u00e9ation de bots pour les non-d\u00e9veloppeurs.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Prise en charge multilingue :<\/strong> interagit avec les clients \u00e0 l&rsquo;\u00e9chelle mondiale.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"tv2 wp-block-cloudtalk-table-v2\" data-pin-column=\"0\" data-sticky-first-col=\"0\" data-center-cells=\"0\"><div class=\"table-block\"><div class=\"table-block__table-container\">\n<table class=\"wp-block-cloudtalk-table-v2 tv2__table\"><tbody>\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row tv2__row--header\"><th class=\"tv2__cell tv2__cell--header\" scope=\"col\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Avantages<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/th>\n\n<th class=\"tv2__cell tv2__cell--header\" scope=\"col\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Inconv\u00e9nients<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/th><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-check\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--check\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M11.6668 3.5L5.25016 9.91667L2.3335 7\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">\u00c9volutif pour les besoins de l&rsquo;entreprise<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-cross\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--cross\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10.5 3.5L3.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M3.5 3.5L10.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Tarification premium pour les fonctionnalit\u00e9s avanc\u00e9es<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-check\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--check\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M11.6668 3.5L5.25016 9.91667L2.3335 7\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Fort accent sur l&rsquo;automatisation personnalis\u00e9e<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-cross\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--cross\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10.5 3.5L3.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M3.5 3.5L10.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">N\u00e9cessite une formation pour l&rsquo;optimisation<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n<\/tbody><\/table>\n<\/div><\/div><\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<h3 class=\"wp-block-heading\">\u00c0 qui s&rsquo;adresse Yellow.ai ?<\/h3>\n\n<p class=\"wp-block-paragraph\">Aux entreprises qui souhaitent une IA conversationnelle \u00e9volutive et personnalis\u00e9e sur tous les canaux.<\/p>\n\n<h3 class=\"wp-block-heading\">Quelle est la tarification de Yellow.ai ?<\/h3>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Forfait Freemium :<\/strong> gratuit. 5 000 conversations, agents illimit\u00e9s, 500 tickets.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Forfait Premium :<\/strong> tarification personnalis\u00e9e ; contacter les ventes.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Tarification par module :<\/strong> bas\u00e9e sur l&rsquo;utilisation du MRU et de WhatsApp.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<h3 class=\"wp-block-heading\">Que disent les clients de Yellow.ai ?<\/h3>\n\n<p class=\"wp-block-paragraph\">Les \u00e9valuateurs soulignent la scalabilit\u00e9 de Yellow.ai pour les d\u00e9ploiements d&rsquo;entreprise multi-canaux de grande envergure, bien que la flexibilit\u00e9 soit r\u00e9duite pour les petites entreprises sans budgets de niveau entreprise.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Note G2 :<\/strong> 4,4\/5, list\u00e9 sous un ancien nom de produit ; confirmez la liste actuelle avant de citer un nombre. <a href=\"https:\/\/www.g2.com\/products\/yellow-messenger-platform\/reviews\" target=\"_blank\" rel=\"nofollow noopener\">Lire les avis v\u00e9rifi\u00e9s sur G2<\/a>.<\/p>\n\n<h2 id=\"22\" class=\"wp-block-heading\">22. Tars<\/h2>\n\n<p class=\"wp-block-paragraph\">Tars se concentre sur l&rsquo;optimisation du taux de conversion via des pages de destination bas\u00e9es sur des chatbots, l&rsquo;un des nombreux outils de <a href=\"https:\/\/www.cloudtalk.io\/blog\/sales-prospecting-tools\/\">prospection commerciale<\/a> con\u00e7us autour d&rsquo;une interface de conception intuitive.<\/p>\n\n<h3 class=\"wp-block-heading\">Fonctionnalit\u00e9s cl\u00e9s de Tars<\/h3>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Pages de destination bas\u00e9es sur le chat :<\/strong> augmente l&rsquo;engagement et les taux de conversion.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Constructeur par glisser-d\u00e9poser :<\/strong> aucun codage requis pour la cr\u00e9ation de bots.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Analyses en temps r\u00e9el :<\/strong> surveille les performances et les conversions des bots.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Int\u00e9gration CRM :<\/strong> se connecte \u00e0 Salesforce, HubSpot et autres.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"tv2 wp-block-cloudtalk-table-v2\" data-pin-column=\"0\" data-sticky-first-col=\"0\" data-center-cells=\"0\"><div class=\"table-block\"><div class=\"table-block__table-container\">\n<table class=\"wp-block-cloudtalk-table-v2 tv2__table\"><tbody>\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row tv2__row--header\"><th class=\"tv2__cell tv2__cell--header\" scope=\"col\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Avantages<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/th>\n\n<th class=\"tv2__cell tv2__cell--header\" scope=\"col\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Inconv\u00e9nients<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/th><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-check\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--check\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M11.6668 3.5L5.25016 9.91667L2.3335 7\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Configuration facile avec des comp\u00e9tences techniques minimales<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-cross\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--cross\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10.5 3.5L3.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M3.5 3.5L10.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Capacit\u00e9s d&rsquo;IA limit\u00e9es par rapport aux solutions d&rsquo;entreprise<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-check\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--check\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M11.6668 3.5L5.25016 9.91667L2.3335 7\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Augmente les taux de conversion des leads<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-cross\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--cross\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10.5 3.5L3.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M3.5 3.5L10.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Pas id\u00e9al pour les flux de travail complexes<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n<\/tbody><\/table>\n<\/div><\/div><\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<h3 class=\"wp-block-heading\">\u00c0 qui s&rsquo;adresse Tars ?<\/h3>\n\n<p class=\"wp-block-paragraph\">Aux petites et moyennes entreprises ax\u00e9es sur la g\u00e9n\u00e9ration de leads.<\/p>\n\n<h3 class=\"wp-block-heading\">Quelle est la tarification de Tars ?<\/h3>\n\n<p class=\"wp-block-paragraph\"><strong>Basique :<\/strong> \u20ac99\/mois. Mod\u00e8le de tarification par fonctionnalit\u00e9 ; la liste des fonctionnalit\u00e9s sp\u00e9cifiques varie selon le plan.<\/p>\n\n<h3 class=\"wp-block-heading\">Que disent les clients de Tars ?<\/h3>\n\n<p class=\"wp-block-paragraph\">Les \u00e9valuateurs louent la facilit\u00e9 avec laquelle il est possible de lancer une page de destination bas\u00e9e sur le chat avec Tars en utilisant un minimum de comp\u00e9tences techniques, bien que ses capacit\u00e9s d&rsquo;IA soient plus l\u00e9g\u00e8res que celles des plateformes de niveau entreprise.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Note G2 :<\/strong> 4,6\/5 (plus de 172 avis). <a href=\"https:\/\/www.g2.com\/products\/tars\/reviews\" target=\"_blank\" rel=\"nofollow noopener\">Lire les avis v\u00e9rifi\u00e9s sur G2<\/a>.<\/p>\n\n<h2 id=\"23\" class=\"wp-block-heading\">23. Conversica<\/h2>\n\n<p class=\"wp-block-paragraph\">Conversica propose des <a href=\"https:\/\/www.cloudtalk.io\/blog\/what-is-a-virtual-agent-and-how-to-use-one-in-your-call-center\/\">assistants virtuels bas\u00e9s sur l&rsquo;IA<\/a> qui <a href=\"https:\/\/www.cloudtalk.io\/?p=6585\">automatisent le processus de vente<\/a> autour de la qualification des leads et du suivi.<\/p>\n\n<h3 class=\"wp-block-heading\">Fonctionnalit\u00e9s cl\u00e9s de Conversica<\/h3>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Assistants commerciaux IA :<\/strong> automatise la qualification des leads et les suivis.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Int\u00e9gration CRM :<\/strong> fonctionne parfaitement avec Salesforce.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Engagement e-mail automatis\u00e9 :<\/strong> envoie des e-mails personnalis\u00e9s aux leads.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Analyse de conversation :<\/strong> suit l&rsquo;engagement et la qualit\u00e9 des leads.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"tv2 wp-block-cloudtalk-table-v2\" data-pin-column=\"0\" data-sticky-first-col=\"0\" data-center-cells=\"0\"><div class=\"table-block\"><div class=\"table-block__table-container\">\n<table class=\"wp-block-cloudtalk-table-v2 tv2__table\"><tbody>\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row tv2__row--header\"><th class=\"tv2__cell tv2__cell--header\" scope=\"col\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Avantages<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/th>\n\n<th class=\"tv2__cell tv2__cell--header\" scope=\"col\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Inconv\u00e9nients<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/th><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-check\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--check\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M11.6668 3.5L5.25016 9.91667L2.3335 7\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Gagne du temps en automatisant les t\u00e2ches r\u00e9p\u00e9titives<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-cross\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--cross\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10.5 3.5L3.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M3.5 3.5L10.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Co\u00fbteux pour les petites entreprises<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-check\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--check\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M11.6668 3.5L5.25016 9.91667L2.3335 7\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Int\u00e9gration CRM transparente<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-cross\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--cross\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10.5 3.5L3.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M3.5 3.5L10.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Cas d&rsquo;utilisation limit\u00e9s en dehors des ventes et du marketing<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n<\/tbody><\/table>\n<\/div><\/div><\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<h3 class=\"wp-block-heading\">\u00c0 qui s&rsquo;adresse Conversica ?<\/h3>\n\n<p class=\"wp-block-paragraph\">Aux \u00e9quipes de vente et de marketing automatisant l&rsquo;engagement des leads et les suivis.<\/p>\n\n<h3 class=\"wp-block-heading\">Quelle est la tarification de Conversica ?<\/h3>\n\n<p class=\"wp-block-paragraph\">Les forfaits commencent autour de \u20ac2,999\/mois, avec des frais d&rsquo;installation et d&rsquo;int\u00e9gration couramment cit\u00e9s entre \u20ac5,000 et \u20ac15,000 en plus, non publi\u00e9s sur une page de tarification standard.<\/p>\n\n<h3 class=\"wp-block-heading\">Que disent les clients de Conversica ?<\/h3>\n\n<p class=\"wp-block-paragraph\">Les \u00e9valuateurs soulignent le gain de temps que Conversica apporte en automatisant le suivi r\u00e9p\u00e9titif des leads, bien que le co\u00fbt soit une pr\u00e9occupation courante pour les \u00e9quipes sans budgets de vente et de marketing plus importants.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Note G2 :<\/strong> 4,5\/5 (plus de 187 avis). <a href=\"https:\/\/www.g2.com\/products\/conversica\/reviews\" target=\"_blank\" rel=\"nofollow noopener\">Lire les avis v\u00e9rifi\u00e9s sur G2<\/a>.<\/p>\n\n<h2 id=\"24\" class=\"wp-block-heading\">24. Ultimate.ai<\/h2>\n\n<p class=\"wp-block-paragraph\">Ultimate (faisant partie de la gamme d&rsquo;IA de Zendesk) est une plateforme d&rsquo;automatisation du support qui r\u00e9duit les co\u00fbts et <a href=\"https:\/\/www.cloudtalk.io\/blog\/11-proven-ways-to-improve-customer-satisfaction\/\">am\u00e9liore l&rsquo;exp\u00e9rience client<\/a>.<\/p>\n\n<h3 class=\"wp-block-heading\">Fonctionnalit\u00e9s cl\u00e9s d&rsquo;Ultimate.ai<\/h3>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Automatisation du support bas\u00e9e sur l&rsquo;IA :<\/strong> automatise les requ\u00eates courantes sur tous les canaux.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Int\u00e9gration CRM :<\/strong> fonctionne avec Zendesk, Salesforce et Freshdesk.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Prise en charge multilingue :<\/strong> capacit\u00e9 de service client mondial.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Workflows personnalis\u00e9s :<\/strong> adapte l&rsquo;automatisation aux donn\u00e9es et \u00e0 l&rsquo;historique des clients.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"tv2 wp-block-cloudtalk-table-v2\" data-pin-column=\"0\" data-sticky-first-col=\"0\" data-center-cells=\"0\"><div class=\"table-block\"><div class=\"table-block__table-container\">\n<table class=\"wp-block-cloudtalk-table-v2 tv2__table\"><tbody>\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row tv2__row--header\"><th class=\"tv2__cell tv2__cell--header\" scope=\"col\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Avantages<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/th>\n\n<th class=\"tv2__cell tv2__cell--header\" scope=\"col\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-text\">Inconv\u00e9nients<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/th><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-check\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--check\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M11.6668 3.5L5.25016 9.91667L2.3335 7\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">R\u00e9duit consid\u00e9rablement la charge de travail du support<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-cross\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--cross\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10.5 3.5L3.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M3.5 3.5L10.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">N\u00e9cessite une formation pour les cas d&rsquo;utilisation avanc\u00e9s<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n\n\n\n<tr class=\"wp-block-cloudtalk-table-v2-row tv2__row\"><td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-check\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--check\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M11.6668 3.5L5.25016 9.91667L2.3335 7\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Facile \u00e0 int\u00e9grer aux syst\u00e8mes CRM existants<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td>\n\n<td class=\"tv2__cell tv2__cell--has-icon tv2__cell--icon-cross\"><span class=\"tv2__cell-inner\"><span class=\"tv2__cell-icon tv2__cell-icon--cross\"><svg width=\"14\" height=\"14\" viewBox=\"0 0 14 14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10.5 3.5L3.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M3.5 3.5L10.5 10.5\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"tv2__cell-text\">Tarification premium pour les fonctionnalit\u00e9s d&rsquo;entreprise<\/span><span class=\"tv2__pin\" aria-hidden=\"true\"><svg width=\"12\" height=\"12\" viewBox=\"0 0 12 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M8.19195 1.20513C8.06409 1.07725 7.9453 0.958438 7.83919 0.869985C7.72817 0.777437 7.57918 0.672381 7.3842 0.632854C7.12593 0.580497 6.85743 0.632206 6.63707 0.776738C6.47071 0.885853 6.3714 1.03873 6.30269 1.16589C6.23702 1.28742 6.17085 1.44186 6.09963 1.60807L5.55732 2.87346C5.54515 2.90187 5.53918 2.91572 5.53463 2.92572L5.53431 2.9264L5.5338 2.92694C5.52621 2.93488 5.51557 2.94556 5.49371 2.96742L4.71327 3.74786C4.67912 3.78201 4.66225 3.79878 4.64959 3.81059L4.64869 3.81143L4.64749 3.81172C4.63064 3.8157 4.60732 3.82043 4.55997 3.8299L2.70654 4.20059C2.4867 4.24454 2.289 4.28407 2.13382 4.33017C1.97852 4.3763 1.77791 4.45217 1.62619 4.62316C1.43213 4.84187 1.34351 5.13456 1.38366 5.42419C1.41505 5.65061 1.53988 5.82502 1.64351 5.94955C1.74706 6.07399 1.88962 6.21653 2.04816 6.37505L3.48131 7.8082L1.00643 10.2831C0.81117 10.4783 0.81117 10.7949 1.00643 10.9902C1.20169 11.1854 1.51828 11.1854 1.71354 10.9902L4.18842 8.51531L5.62161 9.9485C5.78013 10.107 5.92267 10.2496 6.04711 10.3532C6.17164 10.4568 6.34605 10.5816 6.57248 10.613C6.8621 10.6532 7.15479 10.5645 7.3735 10.3705C7.54449 10.2188 7.62036 10.0181 7.6665 9.86284C7.7126 9.70766 7.75212 9.50997 7.79607 9.29012L8.16676 7.43669C8.17623 7.38934 8.18096 7.36603 8.18495 7.34917L8.18523 7.34797L8.18607 7.34707C8.19788 7.33441 8.21466 7.31754 8.2488 7.28339L9.02925 6.50295C9.0511 6.4811 9.06178 6.47045 9.06973 6.46286L9.07027 6.46235L9.07095 6.46204C9.08095 6.45748 9.09479 6.45151 9.1232 6.43934L10.3886 5.89703C10.5548 5.82582 10.7092 5.75964 10.8308 5.69397C10.9579 5.62526 11.1108 5.52595 11.2199 5.35959C11.3645 5.13924 11.4162 4.87074 11.3638 4.61246C11.3243 4.41748 11.2192 4.2685 11.1267 4.15747C11.0382 4.05136 10.9194 3.93257 10.7915 3.80471L8.19195 1.20513Z\" fill=\"currentColor\"\/><\/svg><\/span><\/span><\/td><\/tr>\n<\/tbody><\/table>\n<\/div><\/div><\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<h3 class=\"wp-block-heading\">\u00c0 qui s&rsquo;adresse Ultimate.ai ?<\/h3>\n\n<p class=\"wp-block-paragraph\">Aux \u00e9quipes <a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/avantages-e-commerce-pour-clients-et-entreprises\/\">e-commerce<\/a> et <a href=\"https:\/\/www.cloudtalk.io\/blog\/why-is-saas-customer-support-more-important-than-ever\/\">SaaS<\/a> qui mettent \u00e0 l&rsquo;\u00e9chelle leur support tout en r\u00e9duisant les co\u00fbts.<\/p>\n\n<h3 class=\"wp-block-heading\">Quelle est la tarification d&rsquo;Ultimate.ai ?<\/h3>\n\n<p class=\"wp-block-paragraph\">Ultimate ne publie pas de tarification par si\u00e8ge autonome ; contactez les ventes de Zendesk pour un devis adapt\u00e9 \u00e0 votre volume de support.<\/p>\n\n<h3 class=\"wp-block-heading\">Que disent les clients d&rsquo;Ultimate.ai ?<\/h3>\n\n<p class=\"wp-block-paragraph\">Les \u00e9valuateurs louent la quantit\u00e9 de travail de support que Ultimate retire des \u00e9paules d&rsquo;une \u00e9quipe une fois configur\u00e9, bien que l&rsquo;investissement en formation et la tarification d&rsquo;entreprise soient des critiques r\u00e9currentes.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Note G2 :<\/strong> pas clairement confirm\u00e9e apr\u00e8s l&rsquo;acquisition ; v\u00e9rifiez les avis actuels directement. <a href=\"https:\/\/www.g2.com\/products\/ultimate-ai\/pricing\" target=\"_blank\" rel=\"nofollow noopener\">Voir la page G2 d&rsquo;Ultimate<\/a>.<\/p>\n\n<h2 class=\"wp-block-heading\">Tarification des logiciels d&rsquo;intelligence conversationnelle<\/h2>\n\n<p class=\"wp-block-paragraph\">La tarification de l&rsquo;intelligence conversationnelle se divise en quatre niveaux environ.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Outils gratuits et freemium :<\/strong> les frameworks open-source comme Rasa et Hugging Face ne co\u00fbtent rien mais n\u00e9cessitent du temps d&rsquo;ing\u00e9nierie ; Avoma propose un plan gratuit utilisable.<\/p>\n\n<p class=\"wp-block-paragraph\">Les <strong>plans adapt\u00e9s aux PME<\/strong> co\u00fbtent entre \u20ac9 et \u20ac50\/utilisateur\/mois. CloudTalk commence \u00e0 $25\/utilisateur\/mois, avec l&rsquo;<a href=\"https:\/\/www.cloudtalk.io\/fr\/conversation-intelligente-alimentee-par-lia\/\">intelligence conversationnelle<\/a> comme module compl\u00e9mentaire \u00e0 $9\/utilisateur\/mois. Le niveau payant d&rsquo;Avoma commence \u00e0 un prix similaire de \u20ac19\/utilisateur\/mois.<\/p>\n\n<p class=\"wp-block-paragraph\">Les <strong>outils pour le march\u00e9 interm\u00e9diaire<\/strong> int\u00e8grent l&rsquo;intelligence conversationnelle dans une suite CRM plus large. HubSpot, par exemple, ne la propose que dans Sales Hub Enterprise \u00e0 \u20ac150\/utilisateur\/mois.<\/p>\n\n<p class=\"wp-block-paragraph\">Les <strong>plateformes d&rsquo;entreprise<\/strong> dominent le haut de cette liste. Gong, Verint, Genesys et la plupart des kits d&rsquo;outils d&rsquo;IA conversationnelle ne publient pas de tarification par si\u00e8ge ; attendez-vous \u00e0 un appel commercial adapt\u00e9 au volume ou \u00e0 la profondeur des fonctionnalit\u00e9s.<\/p>\n\n<p class=\"wp-block-paragraph\">La question pratique : outil autonome ou partie d&rsquo;une plateforme plus large ? Pour les appels et les analyses uniquement, un module compl\u00e9mentaire bas\u00e9 sur le si\u00e8ge comme celui de CloudTalk est bien moins cher qu&rsquo;une suite CI d&rsquo;entreprise dont vous n&rsquo;avez pas besoin.<\/p>\n\n<h2 class=\"wp-block-heading\">Avantages de la technologie d&rsquo;intelligence conversationnelle<\/h2>\n\n\n<ol class=\"wp-block-list\"><li><strong>Gestion des co\u00fbts plus intelligente :<\/strong> l&rsquo;IA signale les habitudes de d\u00e9penses ; utilisez notre <a href=\"https:\/\/www.cloudtalk.io\/ai-voice-agent-roi-calculator\/\">calculateur de ROI pour centre d&rsquo;appels IA<\/a> pour estimer les \u00e9conomies.<\/li>\n\n<li><a href=\"https:\/\/www.cloudtalk.io\/blog\/customer-retention-5-tips-to-increase-loyalty\/\"><strong>Am\u00e9lioration du service client et de la r\u00e9tention<\/strong><\/a><strong> :<\/strong> Achemine automatiquement les appels vers le bon agent.<\/li>\n\n<li><a href=\"https:\/\/www.cloudtalk.io\/blog\/call-center-training\/\"><strong>Formation avanc\u00e9e et suivi des performances :<\/strong><\/a> Retour d&rsquo;information en temps r\u00e9el et simulations bas\u00e9es sur l&rsquo;IA.<\/li>\n\n<li><a href=\"https:\/\/www.cloudtalk.io\/blog\/ai-customer-insights\/\"><strong>Insights d&rsquo;appels exploitables :<\/strong><\/a> Analyses des temps de r\u00e9ponse, de la qualit\u00e9 et du sentiment.<\/li><\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/Avatars-proof.png\" alt=\"Reviews\"\/><\/figure>\n\n\n<p class=\"wp-block-paragraph\">d&rsquo;apr\u00e8s 1710+ avis<\/p>\n\n<div class=\"wp-block-cloudtalk-cta-proof\"><div class=\"cta-proof-block\"><div class=\"cta-proof-block__content\"><h2 class=\"cta-proof-block__headline\">Reconnu par plus de 30 000 professionnels du monde entier<\/h2><div class=\"cta-proof-block__button\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\" class=\"btn btn-secondary\">D\u00e9marrer gratuitement <svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n            <path d=\"M4.16666 10H15.8333M15.8333 10L10.8333 5M15.8333 10L10.8333 15\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n        <\/svg><\/a><\/div><\/div><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">Fonctionnalit\u00e9s essentielles \u00e0 rechercher dans un logiciel d&rsquo;intelligence conversationnelle<\/h2>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>PNL :<\/strong> G\u00e8re avec pr\u00e9cision les termes et le contexte de l\u2019industrie.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>\u00c9volutivit\u00e9 :<\/strong> G\u00e8re un volume croissant sans ralentissement.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Personnalisation et Int\u00e9grations :<\/strong> Fonctionne avec votre CRM ou votre centre d&rsquo;assistance.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Tarification flexible :<\/strong> Tarification bas\u00e9e sur l&rsquo;utilisation avec un ROI clair.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>S\u00e9curit\u00e9 et conformit\u00e9 :<\/strong> Conformit\u00e9 RGPD ou <a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/hipaa-compliant-call-center\/\">HIPAA<\/a>.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Support fiable :<\/strong> \u00c9quipe r\u00e9active, mises \u00e0 jour r\u00e9guli\u00e8res.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">Comment impl\u00e9menter le meilleur logiciel d&rsquo;intelligence conversationnelle pour votre entreprise<\/h2>\n\n\n<ol class=\"wp-block-list\"><li><strong>Planifiez votre strat\u00e9gie :<\/strong> D\u00e9finissez ce que l&rsquo;IA doit accomplir et fixez des KPI.<\/li>\n\n<li><strong>Choisissez votre approche :<\/strong> D\u00e9veloppez en interne, achetez une plateforme ou associez-vous \u00e0 un fournisseur.<\/li>\n\n<li><strong>D\u00e9veloppez du contenu de qualit\u00e9 :<\/strong> Entra\u00eenez l&rsquo;IA sur les FAQ, les scripts et les retours d&rsquo;exp\u00e9rience.<\/li>\n\n<li><strong>Impliquez les parties prenantes cl\u00e9s :<\/strong> Associez les services juridiques, de <a href=\"https:\/\/www.cloudtalk.io\/privacy-notice\/\">conformit\u00e9<\/a> et de s\u00e9curit\u00e9 d\u00e8s le d\u00e9but.<\/li>\n\n<li><strong>Choisissez les canaux et l&rsquo;infrastructure :<\/strong> D\u00e9ployez l\u00e0 o\u00f9 les clients sont actifs, sur site, dans le cloud ou en mode hybride.<\/li>\n\n<li><strong>Testez, lancez et am\u00e9liorez :<\/strong> Lancez en interne d&rsquo;abord, puis suivez et ajustez.<\/li><\/ol>\n\n\n<div class=\"wp-block-cloudtalk-recommended-articles\" aria-label=\"Recommended articles section\" role=\"region\"><div class=\"recommended-articles-block\"><h3 class=\"recommended-articles-block__title\" id=\"recommended-articles-title-default\">Recommended articles<\/h3><ul class=\"recommended-articles-block__list\" role=\"list\"><li class=\"recommended-articles-block__item\">\n                            <div class=\"recommended-articles-block__link-wrapper\">\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M6 12L10 8L6 4\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n                                <span class=\"recommended-articles-block__link-text\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/communication-basee-sur-le-cloud\/\" target=\"_blank\" rel=\"noreferrer noopener\">Logiciels bas\u00e9s sur le cloud pour les entreprises<\/a><\/span>\n                            <\/div>\n  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xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M6 12L10 8L6 4\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n                                <span class=\"recommended-articles-block__link-text\"><a href=\"https:\/\/www.cloudtalk.io\/blog\/how-to-improve-customer-lifetime-value\/\" target=\"_blank\" rel=\"noreferrer noopener\">Augmenter la valeur vie client<\/a><\/span>\n                            <\/div>\n                        <\/li><li class=\"recommended-articles-block__item\">\n                            <div class=\"recommended-articles-block__link-wrapper\">\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M6 12L10 8L6 4\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n                                <span class=\"recommended-articles-block__link-text\"><a href=\"https:\/\/www.cloudtalk.io\/blog\/call-quality-score\/\" target=\"_blank\" rel=\"noreferrer noopener\">Score de qualit\u00e9 des appels dans les centres d&rsquo;appels<\/a><\/span>\n                            <\/div>\n                        <\/li><li class=\"recommended-articles-block__item\">\n                            <div class=\"recommended-articles-block__link-wrapper\">\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M6 12L10 8L6 4\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n                                <span class=\"recommended-articles-block__link-text\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/qualite-des-appels-chez-cloudtalk\/\" target=\"_blank\" rel=\"noreferrer noopener\">Qualit\u00e9 des appels : D\u00e9finition et importance<\/a><\/span>\n                            <\/div>\n                        <\/li><li class=\"recommended-articles-block__item\">\n                            <div class=\"recommended-articles-block__link-wrapper\">\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M6 12L10 8L6 4\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n                                <span class=\"recommended-articles-block__link-text\"><a href=\"https:\/\/www.cloudtalk.io\/blog\/8-benefits-of-quality-assurance-that-will-enhance-support-team-performance\/\" target=\"_blank\" rel=\"noreferrer noopener\">Centres d&rsquo;appels IA et support client<\/a><\/span>\n                            <\/div>\n                        <\/li><li class=\"recommended-articles-block__item\">\n                            <div class=\"recommended-articles-block__link-wrapper\">\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M6 12L10 8L6 4\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n                                <span class=\"recommended-articles-block__link-text\"><a href=\"https:\/\/www.cloudtalk.io\/blog\/ai-call-center-technology\/\" target=\"_blank\" rel=\"noreferrer noopener\">Technologie de centre d&rsquo;appels IA<\/a><\/span>\n                            <\/div>\n                        <\/li><li class=\"recommended-articles-block__item\">\n                            <div class=\"recommended-articles-block__link-wrapper\">\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M6 12L10 8L6 4\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n                                <span class=\"recommended-articles-block__link-text\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/8-problemes-les-plus-courants-de-la-voip-et-comment-les-resoudre\/\" target=\"_blank\" rel=\"noreferrer noopener\">Guide de d\u00e9pannage VoIP<\/a><\/span>\n                            <\/div>\n                        <\/li><li class=\"recommended-articles-block__item\">\n                            <div class=\"recommended-articles-block__link-wrapper\">\n                                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M6 12L10 8L6 4\" stroke=\"currentColor\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n                                <span class=\"recommended-articles-block__link-text\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/quest-ce-que-la-qos-dans-la-telephonie-dentreprise\/\" target=\"_blank\" rel=\"noreferrer noopener\">QoS VoIP &amp; comment elle am\u00e9liore la qualit\u00e9 des appels<\/a><\/span>\n                            <\/div>\n                        <\/li><\/ul><\/div><\/div>\n\n<h2 class=\"wp-block-heading\">Quel avenir pour votre entreprise avec l&rsquo;IA conversationnelle ?<\/h2>\n\n<p class=\"wp-block-paragraph\">Attendez-vous \u00e0 une meilleure d\u00e9tection des \u00e9motions, \u00e0 des transferts multicanaux plus naturels et \u00e0 une couverture linguistique plus large. Choisissez d\u00e8s maintenant une plateforme capable de se d\u00e9velopper pour int\u00e9grer ces capacit\u00e9s.<\/p>\n\n<p class=\"wp-block-paragraph\">Passez \u00e0 l&rsquo;\u00e9tape suivante avec l&rsquo;<a href=\"https:\/\/www.cloudtalk.io\/blog\/call-intelligence\/\">Intelligence d&rsquo;appel<\/a> de CloudTalk pour une recherche intelligente de transcriptions et des analyses avanc\u00e9es.<\/p>\n\n<h2 class=\"wp-block-heading\">Comment nous choisissons le meilleur logiciel d&rsquo;intelligence conversationnelle<\/h2>\n\n<p class=\"wp-block-paragraph\">Choisir 24 outils parmi les dizaines disponibles sur le march\u00e9 n&rsquo;est pas un concours de popularit\u00e9. Nous v\u00e9rifions les d\u00e9clarations de fonctionnalit\u00e9s, les prix et les \u00e9valuations G2\/Trustpilot par rapport \u00e0 la source, et signalons tout ce que nous n&rsquo;avons pas pu confirmer de mani\u00e8re ind\u00e9pendante plut\u00f4t que de deviner.<\/p>\n\n<p class=\"wp-block-paragraph\">Depuis pr\u00e8s d&rsquo;une d\u00e9cennie, nous avons aid\u00e9 plus de 30 000 professionnels \u00e0 trouver des outils de communication d&rsquo;entreprise plus intelligents, examin\u00e9 plus de 200 logiciels et analys\u00e9 plus de 5 500 avis v\u00e9rifi\u00e9s de G2, Capterra et Trustpilot. Nous avons publi\u00e9 plus de 1 000 articles l&rsquo;ann\u00e9e derni\u00e8re, chacun r\u00e9dig\u00e9 par des humains pour des humains. D\u00e9couvrez comment nous maintenons l&rsquo;<a href=\"https:\/\/www.cloudtalk.io\/content-integrity-statement\/\">int\u00e9grit\u00e9 de notre contenu<\/a> et <a href=\"https:\/\/www.cloudtalk.io\/software-review-methodology\/\">notre m\u00e9thodologie d&rsquo;examen<\/a>.<\/p>\n\n<p class=\"wp-block-paragraph\">Pour cette liste, cela a \u00e9galement signifi\u00e9 recueillir les commentaires des \u00e9quipes de vente et de support client de CloudTalk sur les questions que les acheteurs posent lors d&rsquo;une d\u00e9monstration.<\/p>\n\n<h2 class=\"wp-block-heading\">Pourquoi CloudTalk se distingue en mati\u00e8re d&rsquo;intelligence conversationnelle<\/h2>\n\n<p class=\"wp-block-paragraph\">La plupart des outils de cette liste analysent les conversations ou g\u00e8rent le <a href=\"https:\/\/www.cloudtalk.io\/blog\/what-is-a-cloud-phone-system\/\">syst\u00e8me t\u00e9l\u00e9phonique<\/a> qui les transmet, rarement les deux. CloudTalk est avant tout un syst\u00e8me t\u00e9l\u00e9phonique, avec l&rsquo;intelligence conversationnelle superpos\u00e9e \u00e0 chaque appel. Vous n&rsquo;avez donc pas \u00e0 assembler un composeur, un outil d&rsquo;analyse et une int\u00e9gration CRM provenant de trois fournisseurs diff\u00e9rents. Chaque appel est \u00e9ligible \u00e0 la transcription, \u00e0 l&rsquo;\u00e9valuation du sentiment et \u00e0 la synchronisation CRM une fois l&rsquo;extension activ\u00e9e.<\/p>\n\n<h2 class=\"wp-block-heading\">Trois fonctionnalit\u00e9s d&rsquo;intelligence conversationnelle de CloudTalk qui m\u00e9ritent un examen plus approfondi<\/h2>\n\n<h3 class=\"wp-block-heading\">Recherche de transcriptions bas\u00e9e sur l&rsquo;IA<\/h3>\n\n<p class=\"wp-block-paragraph\">Recherche par correspondance exacte sur l&rsquo;ensemble du corpus de <a href=\"https:\/\/www.cloudtalk.io\/blog\/best-call-transcription-software\/\">transcriptions d&rsquo;appels<\/a>, utile pour les audits de conformit\u00e9, la recherche de mentions de concurrents ou l&rsquo;extraction d&rsquo;exemples de coaching sans \u00e9couter les enregistrements complets.<\/p>\n\n<h3 class=\"wp-block-heading\">Analyse des sentiments<\/h3>\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.cloudtalk.io\/blog\/customer-sentiment-analysis\/\">Analyse des sentiments<\/a> par appel avec filtrage des appels \u00e0 sentiment n\u00e9gatif, permettant aux managers de signaler les conversations n\u00e9cessitant une escalade sans avoir \u00e0 examiner chaque enregistrement. Le scoring a lieu apr\u00e8s la fin de l&rsquo;appel, et non en temps r\u00e9el.<\/p>\n\n<h3 class=\"wp-block-heading\">Exportation des donn\u00e9es IA vers votre CRM<\/h3>\n\n<p class=\"wp-block-paragraph\">Les transcriptions, les tags, les sujets et les sentiments s&rsquo;exportent en PDF ou sont directement int\u00e9gr\u00e9s au CRM, avec des <a href=\"https:\/\/www.cloudtalk.io\/blog\/hubspot-crm-best-8-integrations-to-boost-your-sales-results\/\">int\u00e9grations CRM<\/a> d\u00e9di\u00e9es pour HubSpot, Salesforce et Pipedrive, afin que les donn\u00e9es soient automatiquement ajout\u00e9es au dossier de transaction.<\/p>\n\n<h2 class=\"wp-block-heading\">Ce que les acheteurs de solutions d&rsquo;intelligence conversationnelle disent sur Reddit et Quora<\/h2>\n\n<p class=\"wp-block-paragraph\">Au-del\u00e0 de G2 et Trustpilot, des retours francs sur les <a href=\"https:\/\/www.cloudtalk.io\/blog\/customer-feedback-tools\/\">outils de feedback client<\/a> et les plateformes d&rsquo;intelligence conversationnelle apparaissent dans des discussions o\u00f9 les professionnels comparent leurs notes sans la surveillance d&rsquo;un fournisseur. Deux exemples m\u00e9ritent d&rsquo;\u00eatre lus avant d&rsquo;acheter. Sur r\/SalesOperations, un fil intitul\u00e9 <a href=\"https:\/\/www.reddit.com\/r\/SalesOperations\/comments\/14yys5p\/conversational_intelligence_tool\/\" target=\"_blank\" rel=\"nofollow noopener\">\u00ab Outil d&rsquo;intelligence conversationnelle \u00bb<\/a> demande des conseils d&rsquo;achat et mentionne Gong comme une option co\u00fbteuse. Sur r\/sales, <a href=\"https:\/\/www.cloudtalk.io\/reddit.com\/r\/sales\/comments\/18dpt9u\/do_you_use_conversation_intelligencemeetings\/\" target=\"_blank\" rel=\"nofollow\">\u00ab Utilisez-vous l&rsquo;intelligence conversationnelle \/ l&rsquo;enregistrement des r\u00e9unions ? \u00bb<\/a> demande si d&rsquo;autres \u00e9quipes de vente utilisent ces outils au quotidien. Consid\u00e9rez les deux comme anecdotiques, et non comme une enqu\u00eate.<\/p>\n\n<h2 class=\"wp-block-heading\">Logiciel d&rsquo;intelligence conversationnelle : Aper\u00e7u des avis G2<\/h2>\n\n<p class=\"wp-block-paragraph\">CloudTalk d\u00e9tient la plus grande base d&rsquo;avis parmi les pairs en intelligence conversationnelle, par rapport \u00e0 quatre autres <a href=\"https:\/\/www.cloudtalk.io\/blog\/the-best-tools-for-sales-customer-support-teams\/\">outils d\u00e9di\u00e9s aux ventes et au support client<\/a> avec une pr\u00e9sence G2 plus petite :<\/p>\n\n<div class=\"wp-block-cloudtalk-table table-style-simple\"><div class=\"table-block\"><div class=\"table-block__table-container\"><table class=\"table-block__table\"><thead><tr><th>Fournisseur<\/th><th>Note G2<\/th><th>Nombre d&rsquo;avis G2<\/th><\/tr><\/thead><tbody><tr><td>CloudTalk<\/td><td>4.4\/5<\/td><td>1710+<\/td><\/tr><tr><td>Avoma<\/td><td>4.6\/5<\/td><td>1,352+<\/td><\/tr><tr><td>Jiminny<\/td><td>4.6\/5<\/td><td>250+<\/td><\/tr><tr><td>Verint<\/td><td>4.4\/5<\/td><td>~950-1,050<\/td><\/tr><tr><td>CallMiner<\/td><td>4.5\/5<\/td><td>235+<\/td><\/tr><\/tbody><\/table><\/div><\/div><\/div>\n\n<p class=\"wp-block-paragraph\">Le nombre d&rsquo;avis \u00e9volue constamment, consid\u00e9rez-les donc comme indicatifs.<\/p>\n\n<p class=\"wp-block-paragraph\">Commencez votre <a href=\"https:\/\/www.cloudtalk.io\/fr\/cloudtalk-14-jours-dessai-gratuit\/\">essai gratuit de 14 jours<\/a> et transformez votre prochain appel en une transcription consultable, aucune carte de cr\u00e9dit requise.<\/p>\n\n<h2 class=\"wp-block-heading\">Foire aux questions sur les logiciels d&rsquo;intelligence conversationnelle<\/h2>\n\n<div class=\"wp-block-cloudtalk-faq wp-block-cloudtalk-faq--blue wp-block-cloudtalk-faq-v2\" data-display-mode=\"section\"><div class=\"faq-block\"><div class=\"faq-block__header\"><h2 class=\"faq-block__title\">Questions fr\u00e9quemment pos\u00e9es<\/h2><\/div><div class=\"faq-block__items\"><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-8\"><h3 class=\"faq-item__question-text\">Quels sont les types de logiciels d&rsquo;intelligence conversationnelle ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-8\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">Les outils d&rsquo;intelligence conversationnelle se divisent en plateformes ax\u00e9es sur la transcription, outils d&rsquo;analyse des sentiments et plateformes de coaching qui s&rsquo;appuient sur les <a href=\"https:\/\/www.cloudtalk.io\/blog\/what-are-call-tracking-metrics\/\">m\u00e9triques de suivi des appels<\/a> pour signaler les moments cl\u00e9s. La plupart des fournisseurs combinent au moins deux de ces approches.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-9\"><h3 class=\"faq-item__question-text\">Qui utilise les logiciels d&rsquo;intelligence conversationnelle ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-9\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">Les \u00e9quipes de vente l&rsquo;utilisent pour le coaching et la visibilit\u00e9 du pipeline, les \u00e9quipes de support pour l&rsquo;assurance qualit\u00e9, et les \u00e9quipes <a href=\"https:\/\/www.cloudtalk.io\/blog\/revenue-operations-software\/\">RevOps<\/a> pour suivre ce que les clients disent \u00e0 chaque point de contact.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-10\"><h3 class=\"faq-item__question-text\">Quel est un exemple de logiciel d&rsquo;intelligence conversationnelle ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-10\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">La recherche de transcriptions de CloudTalk en est un exemple : une fonctionnalit\u00e9 de son <a href=\"https:\/\/www.cloudtalk.io\/fr\/blog\/quest-ce-quun-logiciel-de-centre-dappels-et-comment-fonctionne-t-il\/\">logiciel de centre d&rsquo;appels<\/a> qui cr\u00e9e des transcriptions consultables et met en \u00e9vidence le sentiment, permettant aux managers d&rsquo;\u00e9viter d&rsquo;\u00e9couter les enregistrements complets.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-11\"><h3 class=\"faq-item__question-text\">Combien co\u00fbte un logiciel d&rsquo;intelligence conversationnelle ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-11\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">Les prix varient consid\u00e9rablement : les outils gratuits\/open-source ne co\u00fbtent rien mais n\u00e9cessitent du temps d&rsquo;ing\u00e9nierie, les extensions PME co\u00fbtent de \u20ac9 \u00e0 \u20ac50\/utilisateur\/mois, et les plateformes plus proches des <a href=\"https:\/\/www.cloudtalk.io\/blog\/sales-intelligence-software\/\">logiciels d&rsquo;intelligence commerciale<\/a> sont souvent sur devis.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-12\"><h3 class=\"faq-item__question-text\">Combien co\u00fbte l&rsquo;extension d&rsquo;intelligence conversationnelle de CloudTalk ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-12\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">L&rsquo;extension d&rsquo;intelligence conversationnelle IA de CloudTalk co\u00fbte \u20ac9\/utilisateur\/mois, factur\u00e9e annuellement, en plus de tout <a href=\"https:\/\/www.cloudtalk.io\/blog\/what-makes-cloudtalk-the-right-call-center-software-in-2021\/\">plan CloudTalk<\/a> (de \u20ac25 \u00e0 \u20ac49\/utilisateur\/mois). C&rsquo;est une extension partout, jamais incluse.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-13\"><h3 class=\"faq-item__question-text\">Quelle est la diff\u00e9rence entre l&rsquo;intelligence conversationnelle et l&rsquo;IA conversationnelle ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-13\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">L&rsquo;intelligence conversationnelle analyse les conversations pass\u00e9es. L&rsquo;<a href=\"https:\/\/www.cloudtalk.io\/conversational-ai-software\/\">IA conversationnelle<\/a> en g\u00e9n\u00e8re de nouvelles, alimentant les chatbots et les agents vocaux qui parlent directement aux clients. CloudTalk fait la premi\u00e8re.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-14\"><h3 class=\"faq-item__question-text\">Le logiciel d&rsquo;intelligence conversationnelle s&rsquo;int\u00e8gre-t-il \u00e0 mon CRM ?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-14\"><div class=\"faq-item__answer\"><p class=\"wp-block-paragraph\">Oui, la plupart des plateformes d&rsquo;intelligence conversationnelle \u00e9tablies se synchronisent automatiquement avec les principaux <a href=\"https:\/\/www.cloudtalk.io\/blog\/3-types-of-crm-systems-which-one-is-the-right-for-you\/\">syst\u00e8mes CRM<\/a> comme Salesforce et HubSpot, bien que la profondeur de l&rsquo;int\u00e9gration varie selon le fournisseur.<\/p><\/div><\/div><\/div><\/div><div class=\"faq-block__cta\"><div class=\"faq-block__cta-image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/Avatar-group-4.png\" alt=\"\" \/><\/div><div class=\"faq-block__cta-content\"><h3 class=\"faq-block__cta-title\">Vous avez encore des questions ?<\/h3><p class=\"faq-block__cta-description\">Vous ne trouvez pas la r\u00e9ponse \u00e0 votre question ? N&rsquo;h\u00e9sitez pas \u00e0 contacter notre \u00e9quipe sympathique via le chat.<\/p><div class=\"faq-block__cta-button\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" class=\"btn btn-secondary\">Nous contacter<\/a><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-cta wp-block-cloudtalk-cta--blue\"><div class=\"cta-block\"><div class=\"cta-block__content\"><h2 class=\"cta-block__headline\">Pr\u00eat \u00e0 ne plus deviner ce qui s&rsquo;est pass\u00e9 lors de l&rsquo;appel ?<\/h2><div class=\"cta-block__description\">D\u00e9couvrez l&rsquo;extension d&rsquo;intelligence conversationnelle IA de CloudTalk qui transforme chaque appel en une transcription consultable et \u00e9valu\u00e9e, utilisable par toute votre \u00e9quipe.<\/div><div class=\"cta-block__button\"><a href=\"https:\/\/www.cloudtalk.io\/fr\/reserver-une-demo\/\" class=\"btn btn-secondary\">R\u00e9server une d\u00e9mo <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Le meilleur logiciel d&rsquo;intelligence conversationnelle d\u00e9pend de ce que vous essayez r\u00e9ellement de r\u00e9soudre. CloudTalk associe des transcriptions d&rsquo;appels en temps r\u00e9el, une \u00e9valuation du sentiment et une synchronisation CRM au syst\u00e8me t\u00e9l\u00e9phonique que vos \u00e9quipes de vente et de support utilisent d\u00e9j\u00e0. Gong et HubSpot se concentrent davantage sur l&rsquo;analyse pure des revenus, tandis que Kore.ai, Google Dialogflow et Rasa sont con\u00e7us pour construire des agents conversationnels plut\u00f4t que pour analyser les conversations pass\u00e9es.<\/p>\n","protected":false},"author":143,"featured_media":230699,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[272,272],"tags":[],"ct-post-type":[],"ct-tool-category":[],"class_list":["post-338846","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-centre-dappels"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/posts\/338846","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/users\/143"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/comments?post=338846"}],"version-history":[{"count":0,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/posts\/338846\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/media\/230699"}],"wp:attachment":[{"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/media?parent=338846"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/categories?post=338846"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/tags?post=338846"},{"taxonomy":"ct-post-type","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/ct-post-type?post=338846"},{"taxonomy":"ct-tool-category","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/fr\/wp-json\/wp\/v2\/ct-tool-category?post=338846"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}