- Start ASAP
- Offices in Bratislava and Prague
Together at CloudTalk, we’re disrupting the future of voice.
CloudTalk is smart call center solution for sales and support teams. We use very advanced tools such as emotions detection, speech recognition and self-services combined with seamless call center or business telephony features. Just to achieve one goal - create the future of business telephony industry.
As our CloudTalk grows, our team grows with him. We're still working on something new, something innovative to be always number 1 for our customers. At the beginning we have started in Slovakia, than expanded to other parts of the world. In 2019 we have received huge investment to grow CloudTalk even faster. We are looking for other enthusiastic rare individuals :) More about CloudTalk?
- CloudTalk is a world-class product that helps businesses around the world.
- Customers made millions of calls with CloudTalk.
- One of the world’s most progressive industry - be part of it.
- CloudTalk is one of the fastest growing SaaS companies in Slovakia.
- We are still a small team; there is no limit for you. As fast CloudTalk will grow, you will find endless possibilities and experiences here.
- We are disrupting $22 billion stagnant markets.
What you will do:
- Choosing in accordance with the other departments which metrics, goals, and KPIs to focus on.
- Bringing traditional and creative ideas on how to grow those KPIs and goals.
- A/B testing those ideas.
- Analyzing the data and users’ feedback.
- Exchanging ideas/data/feedback with other departments (product, marketing, management, sales) in order to present results and make the product more user-centric.
- Driving traffic to our website, landing pages, social media, apps…
- Understanding conversion rate optimization (CRO) principles and hacks and being able to apply CRO hacks to ClouTalk.
- Working with the AARRR Sales Metrics Diagram (Acquisition – Activation – Retention – Referral - Revenue).
- Prioritizing growth channels.
- Optimizing channels in order to always improve the performance.
- Scaling and Automating the growth processes.
- Knowledgeable about referral marketing and being able to create viral growth.
What we are looking for:
- Being data-driven and kind of a data-geek: a clear understanding of data, analytics, metrics, and statistics.
- Being social and understanding of users’ behavior. Having great customer relations skills and being focus on customer experience.
- Willing to learn.
- Having a startup mindset.
- A/B Testing and Data Analytics experience.
- Editing and copywriting skills.
- Knowledge about both inbound and outbound marketing.
- Basic programming knowledge is a huge bonus.
- Being performance and results-oriented.
- Being curious and creative.
- Being relentless in pursuit of growth.
- Having experience with growth hackings tools such as Optimizely for A/B Testing, email marketing campaigns tools, sales and marketing tools, Zapier to automate workflows, review sites, lead generations & mining tools.
- Enthusiasm, fun, and smile. This might be the single most important point, even if it’s the last ;)
What else can we offer at CloudTalk:
- Being part of a great team of experienced people which is building a world-class product.
- Family atmosphere where you can find new friends and heroes.
- An opportunity to grow and achieve great things.
- Small team where everyone can stand out. You have a chance to grow professionally and personally.
- Family house with garden and sauna for regeneration, where you can also open windows :) Very close to big city parks.
- Flexible working hours. Remote work and home office are possible.
- Your own Macbook.
- Being rewarded based on your commitment and capabilities.
- MultiSport card for regular exercise and relaxation.
- In-office bicycle storage. :)
Send us your CV to [email protected] or fill the form below.