	Cloudtalk	OnSIP
Pricing	Starting at $25 per user/month, you'll get advanced analytics, reporting, and productivity features right at your hand. Custom membership is available. Billed annually.	Offers 2 types of membership. Starts at $18.95 or $45.95 month/per account. The additional price is required based on the features you choose.
Call quality	Forget dropped or interrupted calls. CloudTalk monitors call quality in real-time and if the call quality drops below a certain level, it automatically changes it to the best route possible.	You may experience call drops and interruptions.
Call recording	CloudTalk automatically captures a call in an audio file format with all client's information and previous integrations. Analyze, monitor, and download your call recordings whenever you need to.	Call recording is outsourced and requires an additional $4.95 per recording.
3-way calling	CloudTalk’s 3-way calling feature makes adding a 3rd party to an ongoing call.	Does not offer this feature or its alternatives.
SMS/ text messaging	Send your customers personal messages or general notifications and make your contact center much more effective. Automatic text messages save time and facilitate the work of your agents.	Does not offer this feature or its alternatives.
Business hours	Define your business hours and decide when you are available for receiving calls.	Does not offer this feature or its alternatives.
Notifications	CloudTalk keeps you up to date with real-time notifications on your desktop. It tells you - what is going on in your call center via wallboard.	Does not offer real-time updates.
Spam call detection	CloudTalk allows you to compile a blacklist of phone numbers so that you can block any unsolicited calls.	Does not offer this feature or its alternatives.
Custom greetings & music	With CloudTalk, you can create personalized greetings played to the caller based on specific situations (outside business hours, on-hold, etc.). You can also create as many customized messages as you wish.	Standard Music on Hold includes 3 genres. The feature is available from $19.95
Real-time data	Real-time dashboard will show you all important data on inbound calls and agent productivity. CloudTalk also offers you advanced reporting for data-driven decisions.	Does not offer real-time reporting or data.
Number porting	Port your existing numbers to CloudTalk. Just send us an email with all the required details and we will do it for you.	OnSIP offers you an assisted number porting for an additional price - $15.00/each (one-time) $2.00/each (monthly)
Integrations	Automatically log your calls and lead into desired CRM. CloudTalk offers an open API, as well as over 30+ CRM and helpdesk integrations like Salesforce, Hubspot, Zapier, Zoho or Zendesk.	Offers integrations with Slack, Hubspot, Zendesk, Odoo, and other 4 options.

Level up your customer service with CloudTalk, the best OnSIP alternative

שפרו את אופן הטיפול בשיחות נכנסותCloudTalk לעומת OnSIP

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תוהים איך זה נראה בתוך CloudTalk? הנה הצצה קטנה.

ספקו שירות טוב יותר עם תכונת SMS והודעות טקסט

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3 היתרונות המובילים של השימוש ב- CloudTalk

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CloudTalk לעומת OnSIP