Create an unexpected experience for your clients. Customized information available during the call with a real-time customer card. No more searching for information in numerous systems - everything is displayed in one place.
Overview of past interactions facilitates the agent's work and makes the client feel more at ease.
CloudTalk can be easily integrated into your existing CRM, e-commerce or helpdesk tools. Your agents will see all caller details displayed in one place. This will allow them to help the client more thoroughly and quickly. They can also modify communication based on the customer's needs. VoIP phone calls will help you improve the whole caller experience.
CloudTalk can be linked to any information system through our CloudTalk API.
Improve your customer support - every phone call counts.
With advanced features of our contact center software, your customer support will get to a whole new level.