HubSpot Phone System Integration

Call Center
for HubSpot

Combine the strength of your CRM and powerful calling features with CloudTalk’s HubSpot VoIP Integration. Make and receive calls, send SMS messages, and save time on manual tasks with 2-way synchronization.

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4,000+

Satisfied customers

160+

international numbers

300%

More calls per day

50%

Lower wait times

Why Integrate HubSpot with CloudTalk?

Set up the HubSpot call center integration with just a few clicks and streamline your operations with easy access to calling, SMS, and actionable insights. Automate workflows with custom triggers and keep data up-to-date with 2-way synchronization. Synchronize data, view call outcomes, listen back to voicemails, make calls, monitor metrics, and make a meaningful difference.

What Is HubSpot?

A market-leading, cloud-based CRM platform with 228,000 satisfied customers worldwide. Manage customer relationships, track sales and support projects, automate tasks, and analyze data for growth.

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HubSpot Phone Integration Benefits

Make Smarter Calls with Campaigns

Speed up operations and boost customer satisfaction with CloudTalk’s Hubspot call integration. Enable CloudTalk’s HubSpot CTI to make and take calls from the CRM instantly, with a single click and no manual dialing. Populate Power Dialer campaigns with HubSpot contact lists and reach 3x more customers every day.

Automate Engagements

Speed up sales and support processes with workflow automation for HubSpot telephony. Set up custom triggers for logging information, initiating follow-up calls, and sending SMS messages when your predefined conditions are met. Give your agents the space to deliver exceptional customer experiences and grow your revenue.

Log Calls Effortlessly

Save hours manually updating your CRM to match your call center data with seamless 2-way synchronization for the HubSpot phone integration. Automatically log all made, accepted, and missed calls and assign them to their respective contacts along with voicemails and SMS messages to maintain complete operational clarity.

Unify Data Management

Ensure contact data accuracy across the board with the HubSpot call center software integration. CloudTalk regularly refreshes your records and removes duplicates every 5 – 10 minutes, meaning you enjoy constant, real-time access to up-to-date customer and prospect names, phone numbers, email addresses, and deal statuses.

How to Integrate HubSpot with CloudTalk?

Ensure you have a CloudTalk Essential plan and admin access for both tools.
Log into your CloudTalk account and navigate to Settings > Integrations.
Select HubSpot from the integration list and click “Add Integration”.
Sign into your HubSpot account when prompted and authorize data access.
Configure your settings for workflows, call logging, and synchronization rules.
Map custom fields by matching HubSpot and CloudTalk naming conventions.

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How to Set Up Calling in HubSpot?

Make sure you have a HubSpot Sales/Support Hub Professional plan.
Log into your HubSpot account and go to the HubSpot Marketplace.
Search for and install the “CloudTalk CTI” integration.
Go to HubSpot > Settings > Objects > Activities > Calling.
Select CloudTalk as your default calling provider and assign numbers.
Open any Contact, Deal, or Company record in HubSpot.
Find the CloudTalk CTI widget in the right-hand panel.
Start making calls and sending SMS directly from HubSpot!

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What Data Do HubSpot & CloudTalk Share?

HubSpot

CloudTalk

Signature Capability

Put Humans to the Test. See if 24/7 AI Voice Agents Will Outperform.

CeTe is an AI that talks like a human: no breaks, no training, no time off. It makes and answers calls, updates CRMs, books meetings, and loops in a human only when needed.
Press play to hear it. Want a wow moment? Get a free test call and try it live.

AI Voice Agents

SaaS / Software & Apps

Nudge expiring offer

Riley, Sales Reminder Agent

Qualify a student lead

Avery, Course Inquiry Agent

Get a payment reminder

Casey, Payment Reminder Agent

Qualify a patient lead

Jordan, Healthcare Intake Agent

Qualify insurance lead

Taylor, Insurance Intake Agent

Accept updated terms

Quinn, T&C Acceptance Agent

Qualify legal inquiry

Drew, Legal Intake Agent

Get post-interview feedback

Jamie, Candidate Feedback Agent

Pre-screen a candidate

Skyler, Applicant Pre-screen Agent

Confirm account action

Morgan, Action Reminder Agent

Get a renewal reminder

Logan, Subscription Renewal Agent

Get CSAT after support

Morgan, CX Feedback Agent

Get NPS or demo feedback

Parker, Post-Sales Feedback Agent

Qualify a trial lead

Blake, Trial Signup Qualifier

Riley

Sales Reminder
Agent

Alex

Client
Sales / Marketing

Pause

Rewind

Unmute

Avery

Course Inquiry
Agent

Jamie

Client
Education / EdTech

Pause

Rewind

Unmute

Casey

Payment Reminder
Agent

Chris

Client
Financial Services

Pause

Rewind

Unmute

Jordan

Healthcare Intake
Agent

Taylor

Client
Healthcare

Pause

Rewind

Unmute

Taylor

Insurance Intake
Agent

Peter

Client
Insurance

Pause

Rewind

Unmute

Quinn

T&C Acceptance
Agent

Morgan

Client
Legal Services

Pause

Rewind

Unmute

Drew

Legal Intake
Agent

Casey

Client
Legal Services

Pause

Rewind

Unmute

Jamie

Candidate Feedback
Agent

Riley

Client
Recruitment / HR

Pause

Rewind

Unmute

Skyler

Applicant Pre-screen
Agent

Jamie

Client
Recruitment / HR

Pause

Rewind

Unmute

Morgan

Action Reminder
Agent

Taylor

Client
SaaS / Software & Apps

Pause

Rewind

Unmute

Logan

Subscription Renewal
Agent

Jamie

Client
SaaS / Software & Apps

Pause

Rewind

Unmute

Morgan

CX Feedback
Agent

Sam

Client
SaaS / Software & Apps

Pause

Rewind

Unmute

Parker

Post-Sales Feedback
Agent

Chris

Client
SaaS / Software & Apps

Pause

Rewind

Unmute

Blake

Trial Signup
Qualifier

Alex

Client
SaaS / Software & Apps

Pause

Rewind

Unmute

Why CloudTalk for Your HubSpot Call Center?

AI-Powered

Make Smarter Calls with Conversational Intelligence

Remove the guesswork and rage-inducing repetition from your operations with Automatic Call Recording and Transcription. Gain clarity for all your calls with Topic Extraction and Sentiment Analysis and coach agents with actionable insights.

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Infinitely Scalable

Enter 160+ International Markets Instantly

Go global and expand your company’s reach with one of the largest offers of international, local, and toll-free numbers available on the market today. Scale your call center solution alongside your strategies and ensure your success for years to come.

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Customer-Focused

Sell, Support, Satisfy Customers & Succeed

Put the people at the center of everything you do with call center features designed to turn customer success into your greatest competitive advantage. Decrease wait times by <80% and increase your outbound success rate by <250% the easy way.

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Find out why our customers love us

Learn how Swille reduced Support Tickets by 50%

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CloudTalk allowed our CRM team to move from firefighting technical issues to making strategic improvements. Now, tickets are about configurations, not dropped calls or connectivity problems.

Mariana R.

Product Manager

Learn how Dentakay grew call volume by 2.5X

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The power dialer has been a game-changer for managing our call volume. Since we implemented the feature, about 90% of our agents are using it to automate dialing, saving time. The power dialer makes handling both new and old leads easier. It’s been crucial for our growth—our call volume has seen a 2.5X increase in just 8 months.

Ahmed A.

Data Management and Reporting Specialist

Learn how Capitalo boosted efficiency by 83.3% with AI

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CloudTalk’s AI conversation intelligence drastically improved our efficiency. We’ve cut call quality analysis time from 2 hours to 20 minutes a day and reduced wrongly targeted leads by 24%, enabling us to focus on strategic growth while maintaining consistency across markets.

Sara Konickova

Sales Ops Manager