A cloud based call center software for sales teams built for minimum input and maximum output. CloudTalk Sales helps you convert more leads. No more manual dialing or data entry means increase in productivity up to 270%.
Easy and user-friendly interface with real-time syncing between devices and other services you use.
Empower your sales call center reps with live coaching (call barging and call whispering) without disrupting the flow of a conversation.
Compile your own contact database and filter potential target groups based on relevant criteria.
Click-to-call empowers sales reps to have more conversations and decrease the time spend on manual dialing.
Make sure you're calling with the right prospect at the right time. Auto dialer can fix it for you.
Power Dialer will improve sales of your products or services by minimizing downtime between calls, automating workflows and thus making your reps more happy.
Gathering customer data to track performance, trends, and productivity. CloudTalk’s analytics empowers you to make smart data-driven decisions in your next campaign.
Listen to call recordings online in your internet browser anywhere and anytime.
Out-of-the-box integrations with Salesforce, Pipedrive and other CRM solutions frees your outbound call center reps to focus on their conversations, not data entry.
Understand your customers. Identify the key metrics which makes a deal done and share those insights with your outbound call center team.
Call recording to increase quality of your services. Analysis of recordings from previous campaigns will improve targeting of your next campaign.
Acquire international numbers (with geographic or non-geographic codes) from more than 60 countries. Local phone numbers allow customers from abroad to call you at standard local rates or free of charge.
CloudTalk can automatically make a recording of all calls. Once the call ends, you can listen to it directly from your internet browser anywhere and anytime. Improve customer interactions by monitoring your team’s calls.
Predictive dialer allows you to increase efficiency and the number of calls you make. When an agent is available, CloudTalk automatically dials the next call in line.
Track the performance of your call center. CloudTalk is a truly data-based system. Complex statistics on calls, agents and call queues all in one place. Make smart decisions based on relevant data.
Create a campaign with call scripts and questionnaires and let your agents focus on the calls. You can monitor the campaign in real time and if necessary, make necessary adjustments to make it even more efficient.
Compile a blacklist of blocked phone numbers and avoid undesirable inbound or outbound calls which are irrelevant for your business.
Have a comprehensive overview of your phone calls anytime you need. Get information on your agents’ calls and optimize your customer service.