Gathering customer data allows you to make smart data-driven decisions on which clients to target in your next campaign.
CloudTalk API will easily link your active call center with external systems. Our clients usually use system integrations to automatically import campaign results or call recordings. You can also download raw data on calls, agents and campaigns for further processing and analysis. CloudTalk gives you all these opportunities, all in one place.
CloudTalk can be easily and quickly integrated with your favorite CRM, e-commerce and helpdesk tools. Your agents will see all customer data displayed in one place, so they can be well-informed before the next call and have more productive outcome. VoIP technology creates better call experience.
CloudTalk can also be linked to any IT system through our CloudTalk API.
Focus on what really matters.
Our active call center system will decrease the abandoned call rate and improve sales of your products or services.