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Cloud Phone System For Healthcare & Medical Offices
Enhance patient care with CloudTalk’s secure solution. CloudTalk’s AI-powered features boost efficiency and protect sensitive patient information.
Trusted by 230 companies worldwide
Empowering Your Healthcare Practice for Success
Professional Communications
First impressions matter. Our platform ensures every patient interaction is smooth and professional. From IVR to workflow automation, we’ve got you covered
Steadfast Security and Compliance
In healthcare, trust is paramount. CloudTalk keeps sensitive patient information under lock and key and away from unscrupulous eyes with nefarious intent.
Slash Costs, Boost Efficiency
Trim the fat from your budget. CloudTalk cuts operational costs while enhancing communication efficiency. Do more with less, without sacrificing quality.
The Doctor’s Office Receptionist
of the Future
Every patient interaction matters. CloudTalk ensures each conversation hits the right note with intelligent call routing, contact tags, and workflow automation. We offer multi-channel support and call recording for quality monitoring. It’s like having a skilled receptionist, operator, and patient care coordinator rolled into one powerful, compassionate platform.
Offer the best care, wherever your clients may be. Choose from 160+ international numbers (the widest range on the market!) and make sure that clients from all across the globe reach you with ease. International numbers also drastically reduce costs related to international telephony by eliminating extremely high international calling fees.
The German speaking client is directly connected with the German operator, because we can route calls based on skills. Also, operators immediately see who’s on the line. We can easily click through customers’ history. Also, we don’t operate every day, but our customers contact us 24/7. We could set business hours for each phone number. When we aren’t available, CloudTalk switches to voicemail with personalized greetings. This message is then sent to the appropriate agent.
Robust Security for Sensitive Patient Information
In healthcare, data protection is paramount. CloudTalk safeguards patient information with advanced encryption technology. We ensure compliance, implement end-to-end, 256 bit encryption, and provide detailed access controls. Our comprehensive audit trails allow you to confidently assure patients that their data is secure and protected at all times.
Protect clients’ and patients’ personal data. CloudTalk adheres to current strict security requirements. Our end-to-end encryption ensures that your calls and messages travel safely, so only the intended end-users receive them. We are also compliant with industry regulations like PCI-DSS and ISO 27001:2013 certified.
The desktop app is super easy to use, compact and works smoothly. Love that it also enables the sales team to send and receive SMSs. Love the automatic dialer function that enables the outbound nr to automatically match the receiver’s country prefix.
Surgical Precision for Your Budget
CloudTalk is your financial fitness trainer for healthcare operations. We trim hardware costs, minimize IT overhead, and automate routine tasks. Our platform optimizes staffing with real-time analytics, matching personnel to peak call times. Discover efficiencies in unexpected places – it’s like finding thousands in savings in your couch cushions.
Save time with an integrated phone system for healthcare and focus primarily on attending to clients. Thanks to our 30+ popular integrations, all client data is always at your disposal, in a single, unified platform. Make your work easier with software like Zendesk and HubSpot, or connect your favorite 3rd party solutions via Zapier.
CloudTalk is really great. It doesn’t matter whether you need IVR, ACD, international numbers or ring groups – CloudTalk has it all. I also value perfect customer support which is not very common.
Peter R., Business Development Manager
Plans worth every dollar
Starter
$25
$34
/ month
Per user/month. Billed annually.
Per user/month. Billed monthly.
What’s included?
- Unlimited inbound & intracompany calls
Free inbound calling is unavailable for toll-free numbers & some high-cost countries.
- International numbers (160+ countries)
- Softphone for desktop, iOS, Android
- Call recording
- Click to call, Automated call distribution & Unlimited call queuing
- Email & Chat support
- Unlimited domestic calling within US & Canada
Domestic minutes apply to calls within the US and Canada. Contact us to apply.
- Unlimited inbound & intracompany calls
Free inbound calling is unavailable for toll-free numbers & some high-cost countries.
- International numbers (160+ countries)
- Softphone for desktop, iOS, Android
- Call recording
- Click to call, Automated call distribution & Unlimited call queuing
- Email & Chat support
- 500 outbound minutes per user/month domestic
Domestic minutes apply to calls within Austria, Czech Republic, France, Germany, Hungary, Italy, Netherlands, Slovakia, Spain, or the United Kingdom. Contact us to apply.
- Unlimited inbound & intracompany calls
Free inbound calling is unavailable for toll-free numbers & some high-cost countries.
- International numbers (160+ countries)
- Softphone for desktop, iOS, Android
- Call recording
- Click to call, Automated call distribution & Unlimited call queuing
- Email & Chat support
Essential
$30
$39
/ month
Per user/month. Billed annually.
Per user/month. Billed monthly.
What’s included?
- All Starter features, plus…
- 24/7 live human support
- Advanced real-time analytics with unlimited history
- Integrations to other systems & API
- IVR, Skill-based routing, AI Smart queueing
- Global SMS / MMS messages
- Unlimited concurrent calls
- Workflow Automation
- All Starter features, plus…
- Unlimited domestic calling within US & Canada
Domestic minutes apply to calls within the US and Canada. Contact us to apply.
- 24/7 live human support
- Advanced real-time analytics with unlimited history
- Integrations to other systems & API
- IVR, Skill-based routing, AI Smart queueing
- Global SMS / MMS messages
- Unlimited concurrent calls
- Workflow Automation
- All Starter features, plus…
- 1,000 outbound minutes per user/month domestic
Domestic minutes apply to calls within Austria, Czech Republic, France, Germany, Hungary, Italy, Netherlands, Slovakia, Spain, or the United Kingdom. Contact us to apply.
- 24/7 live human support
- Advanced real-time analytics with unlimited history
- Integrations to other systems & API
- IVR, Skill-based routing, AI Smart queueing
- Global SMS / MMS messages
- Unlimited concurrent calls
- Workflow Automation
Popular
Expert
$50
$69
/ month
Per user/month. Billed annually.
Per user/month. Billed monthly.
What’s included?
- All Essential features, plus…
- 24/7 live agent support (incl. phone)
- Salesforce integrations
- Advanced support features
Including Smart detection of resolved missed calls, Callback, VIP Queues and many others
- Advanced sales features (Power dialer, Smart dialer)
- Live call monitoring & wallboards
- Mandatory call tagging
- Single Sign-On (SSO)
- All Essential features, plus…
- Unlimited domestic calling within US & Canada
Domestic minutes apply to calls within the US and Canada. Contact us to apply.
- 24/7 live agent support (incl. phone)
- Salesforce integrations
- Advanced support features
Including Smart detection of resolved missed calls, Callback, VIP Queues and many others
- Advanced sales features (Power dialer, Smart dialer)
- Live call monitoring & wallboards
- Mandatory call tagging
- Single Sign-On (SSO)
- All Essential features, plus…
- Unlimited outbound calls domestic (landline and mobile)
Domestic minutes apply to calls within Austria, Czech Republic, France, Germany, Hungary, Italy, Netherlands, Slovakia, Spain, or the United Kingdom. Contact us to apply.
- 24/7 live agent support (incl. phone)
- Salesforce integrations
- Advanced support features
Including Smart detection of resolved missed calls, Callback, VIP Queues and many others
- Advanced sales features (Power dialer, Smart dialer)
- Live call monitoring & wallboards
- Mandatory call tagging
- Single Sign-On (SSO)
Custom
Contact us
for tailor-made offer
What’s included?
- All Expert features, plus…
- Unlimited worldwide call packages
- Custom onboarding & Priority support
- Custom reporting
- Enterprise-level security
- Developer support
- SLA
- All Expert features, plus…
- Unlimited worldwide call packages
- Custom onboarding & Priority support
- Custom reporting
- Enterprise-level security
- Developer support
- SLA
- All Expert features, plus…
- Unlimited worldwide call packages
- Custom onboarding & Priority support
- Custom reporting
- Enterprise-level security
- Developer support
- SLA
AI Conversation
Intelligence
$19
$19
/ month
Early bird price per agent/month.
Early bird price per agent/month.
What’s included?
- Topic Extraction
- Call Transcription
- Automatic Summaries & Tags
- Talk/Listen Ratio
- Sentiment Analysis
- Trending Topics
- Transcript Keyword Search Coming Soon
- CRM Integration
- Keyword Monitoring Coming Soon
- Call Scoring Coming Soon
CloudTalk Benefits Hospitals and Medical Facilities Love
Efficient Patient Communication
Respond quickly to patient inquiries with Click-to-Call, forward calls to the healthcare provider, and manage patient interactions effectively with easy Callback features.
Monitor and Document
Track real-time call statistics, give healthcare managers data for informed decision-making. Securely record calls for training, compliance, and patient care documentation.
Quick Setup and Reliable Service
Set up CloudTalk in minutes without tech support. Enjoy high-quality calls, and personalize your calls with custom greetings for a solid patient experience.
"With CloudTalk's Analytics I now get to see every step of the way. We can find discrepancies between our agents and gain a much better understanding of our teams' setup."
Nelly Donnelly Service Delivery Manager
See customer story
"CloudTalk improved our team's cost and efficiency. The script feature allows us to lead the calls in a much more systematic way, as well as all the action buttons to trigger actions directly into our backend."
Yohann Bensadoun Global Supply Growth
See customer story
"Our call volume tripled in only 2 years, from around 10,000 calls to 30,000 per quarter and with CloudTalk, we can now handle all of this communication easily. It was an excellent choice."
Frederico Lopes Head of Customer Service
See customer story
"We have seen a significant increase in our outbound call volume since we started using CloudTalk and we can now reach out to more prospects and customers than ever before."
Elay Sasson Call Center Manager
See customer story
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FAQs
Where Do You Get a Hosted VoIP Phone System?
Right here at CloudTalk. We provide fully hosted VoIP system solutions tailored to businesses of all sizes. Sign up online or speak with our sales team to get started quickly.
Do You Need a Subscription for VoIP?
Yes, CloudTalk operates on a subscription model. This ensures you always have access to the latest features and support without large upfront costs.
Why Is VoIP Cheaper Than a Normal Telephone Call?
A VoIP service uses an internet protocol instead of traditional desk phone lines. This reduces costs significantly compared to a traditional phone provider, allowing us to offer competitive rates to our customers.
What is the best cloud-based phone system for small businesses?
While we’re biased, CloudTalk is designed to meet small business needs perfectly, especially if you compare it with a traditional phone system. Our scalable plans, rich feature set, and competitive pricing make us an ideal choice for growing companies.
How much is a VoIP phone per month?
With CloudTalk, plans start at $25 per user monthly if you pay yearly. Remember, you don’t need a special VoIP phone or VoIP provider—just use your existing devices or a mobile app. Your subscription covers all the software and services you need.
How Long-Term Commitments Affect VoIP Costs?
Long-term commitments can affect VoIP costs in several ways. For instance, businesses that opt for longer contract durations often benefit from reduced monthly costs and may even receive additional services or upgrades. These price reductions and perks can provide significant cost savings in the long run, making long-term contracts an attractive option for business owners looking to maximize their budgets.
Is it worth switching to VoIP?
Certainly! Switching to VoIP for your business offers several benefits:
Cost Savings: VoIP systems are cheaper than traditional phones, with lower upfront costs and reduced long-term expenses.
Mobility: VoIP enables calls from anywhere with internet access, promoting remote work and business continuity during disruptions.
Scalability: VoIP systems adjust easily to business size changes without costly upgrades.
Versatility: VoIP offers various features like video calling and conferencing beyond traditional phones.
Flexibility: VoIP systems are easy to customize without extra expenses.
CloudTalk is a data-driven solution for exceptional customer experience and intelligence is a key part of it.
Schedule a demo today and find out for yourself.
