{"id":318413,"date":"2026-03-06T15:07:13","date_gmt":"2026-03-06T13:07:13","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/?p=318413"},"modified":"2026-04-01T07:02:55","modified_gmt":"2026-04-01T05:02:55","slug":"microsoft-teams-phone-system-pricing","status":"publish","type":"post","link":"https:\/\/www.cloudtalk.io\/ro\/blog\/microsoft-teams-phone-system-pricing\/","title":{"rendered":"Pre\u021buri \u0219i planuri pentru sistemul telefonic Microsoft Teams: Ghid complet pentru 2026"},"content":{"rendered":"\n<div id=\"left-panel\" class=\"wp-block-group left-panel\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\"><h1 class=\"wp-block-heading has-text-align-left has-black-color has-text-color\">Pre\u021buri \u0219i planuri Microsoft Teams Phone System:<br>Ghid complet pentru 2026<\/h1>\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button\"><a class=\"wp-block-button__link has-white-color has-orange-background-color has-text-color has-background wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/ro\/programeaza-un-demo\/\" style=\"border-radius:3px\">CONTACTA\u021aI ECHIPA DE V\u00c2NZ\u0102RI<\/a><\/div>\n\n<div class=\"wp-block-button btn-ghost\"><a class=\"wp-block-button__link has-grey-color has-light-white-background-color has-text-color has-background wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/ro\/perioada-de-incercare-cloudtalk-14-zile\/\" style=\"border-radius:3px\">\u00ceNCERCA\u021aI GRATUIT<\/a><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group container-short\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n\n\n<p class=\"has-black-color has-text-color has-medium-font-size wp-block-paragraph\"><\/p>\n\n\n<p class=\"wp-block-paragraph\">\u00cen acest articol, vom analiza mai \u00eendeaproape costul sistemului telefonic Microsoft Teams, vom evalua diversele sale planuri disponibile \u0219i le vom compara direct cu alte solu\u021bii VoIP de top din industrie. Continua\u021bi s\u0103 citi\u021bi pentru a afla mai multe!<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Aspecte cheie:<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">Pre\u021burile Microsoft Teams Phone <strong>\u00eencep de la doar \u20ac4 per utilizator\/lun\u0103<\/strong>, dar aceasta nu include telefonul. <strong>Suplimentele pentru telefon \u00eencep de la \u20ac10 per utilizator\/lun\u0103<\/strong>, qhich este un pre\u021b sc\u0103zut \u00een lumea apelurilor de afaceri. Cu toate acestea, acest pre\u021b pentru telefonul Microsoft Teams nu include <strong>func\u021bionalit\u0103\u021bi de care afacerile mai mari ar putea avea nevoie<\/strong>. <\/p>\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group blog-cta-va-dialer cta-with-logos-and-ratings\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group five-image-review\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group icons\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Avatar-blue-outline.png\" alt=\"\" class=\"wp-image-253473\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Avatar-blue-outline2.png\" alt=\"\" class=\"wp-image-253492\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Avatar-blue-outline3.png\" alt=\"\" class=\"wp-image-253511\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Avatar-blue-outline4.png\" alt=\"\" class=\"wp-image-253530\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Avatar-blue-outline5.png\" alt=\"\" class=\"wp-image-253550\"\/><\/figure>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns stars is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/02\/star-icon-full.svg\" alt=\"\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/02\/star-icon-full.svg\" alt=\"\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/02\/star-icon-full.svg\" alt=\"\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/02\/star-icon-full.svg\" alt=\"\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/02\/star-icon-full.svg\" alt=\"\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">de la 1,702+ recenzii<\/p><\/div>\n<\/div>\n<\/div><\/div>\n\n\n<h5 class=\"wp-block-heading\">Comuta\u021bi \u0219i auzi\u021bi diferen\u021ba\u201499.999% timp de func\u021bionare<\/h5>\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button is-style-secondary btn-small\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/ro\/perioada-de-incercare-cloudtalk-14-zile\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u00cencerca\u021bi CloudTalk gratuit<\/a><\/div><\/div>\n\n\n<p class=\"note wp-block-paragraph\"> Nu este necesar cardul de credit<\/p><\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\"><p class=\"trusted wp-block-paragraph\">De \u00eencredere pentru branduri de top.<\/p>\n\n\n<div class=\"wp-block-group cta-with-logos-logos-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Social-Proof-\u2013-Client-Logo-Versions.png\" alt=\"\" class=\"wp-image-253284\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Social-Proof-\u2013-Client-Logo-Versions-1.png\" alt=\"\" class=\"wp-image-253246\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Social-Proof-\u2013-Client-Logo-Versions-2.png\" alt=\"\" class=\"wp-image-253360\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Social-Proof-\u2013-Client-Logo-Versions-6.png\" alt=\"\" class=\"wp-image-253341\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Social-Proof-\u2013-Client-Logo-Versions-7.png\" alt=\"\" class=\"wp-image-253379\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Social-Proof-\u2013-Client-Logo-Versions-8.png\" alt=\"\" class=\"wp-image-253322\"\/><\/figure>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<h2 class=\"wp-block-heading\">Prezentare general\u0103 a pre\u021burilor \u0219i planurilor Microsoft Teams Phone System<\/h2>\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"895\" height=\"759\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/01\/Screenshot-2026-01-19-at-11.27.09.png\" alt=\"\" class=\"wp-image-313061\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/01\/Screenshot-2026-01-19-at-11.27.09.png 895w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/01\/Screenshot-2026-01-19-at-11.27.09-300x254.png 300w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/01\/Screenshot-2026-01-19-at-11.27.09-768x651.png 768w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/01\/Screenshot-2026-01-19-at-11.27.09-875x742.png 875w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/01\/Screenshot-2026-01-19-at-11.27.09-505x428.png 505w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/01\/Screenshot-2026-01-19-at-11.27.09-424x360.png 424w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/01\/Screenshot-2026-01-19-at-11.27.09-133x113.png 133w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/01\/Screenshot-2026-01-19-at-11.27.09-88x75.png 88w\" sizes=\"auto, (max-width: 895px) 100vw, 895px\" \/><\/figure>\n\n\n<h2 class=\"wp-block-heading\">C\u00e2t cost\u0103 telefonul Microsoft Teams?<\/h2>\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Microsoft Teams Pricing 2026 - Full Guide in Less Than 60 Seconds\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/DWm8cY0HaL4?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n<p class=\"wp-block-paragraph\">Microsoft Teams Phone \u00eencepe de la \u20ac10\/utilizator\/lun\u0103 \u0219i pre\u021bul cre\u0219te. <\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Planuri de baz\u0103 Teams Phone (per utilizator, facturat anual):<\/strong><\/p>\n\n\n<ul class=\"wp-block-list\"><li><strong>Teams Phone Standard:<\/strong> <strong>\u20ac10 \/utilizator\/lun\u0103<\/strong> \u2013 include func\u021bionalit\u0103\u021bi de sistem telefonic bazat pe cloud (mesagerie vocal\u0103, transfer de apel, PBX), dar <em>f\u0103r\u0103 minute de apel incluse<\/em>.<\/li>\n\n<li><strong>Teams Phone cu apelare Pay-As-You-Go:<\/strong> <strong>\u20ac13 \/utilizator\/lun\u0103<\/strong> \u2013 include apelare extern\u0103 contorizat\u0103; pl\u0103ti\u021bi doar pentru ceea ce utiliza\u021bi.<\/li>\n\n<li><strong>Teams Phone cu plan de apelare:<\/strong> <strong>\u20ac17 \/utilizator\/lun\u0103<\/strong> \u2013 include un num\u0103r de telefon \u0219i un pachet de minute de apelare extern\u0103 (de ex., 3.000 de minute na\u021bionale \u00een SUA, Marea Britanie \u0219i Canada).<\/li>\n\n<li><strong>Teams Phone cu apeluri na\u021bionale \u0219i interna\u021bionale:<\/strong> <strong>\u20ac34 \/utilizator\/lun\u0103<\/strong> \u2013 adaug\u0103 minute de apelare extern\u0103 interna\u021bionale pe l\u00e2ng\u0103 minutele na\u021bionale.<\/li><\/ul>\n\n\n<p class=\"wp-block-paragraph\"><strong>Costuri suplimentare de luat \u00een considerare:<\/strong><\/p>\n\n\n<ul class=\"wp-block-list\"><li><strong>Abonament Microsoft Teams sau Microsoft 365:<\/strong> Teams Phone este un supliment; trebuie s\u0103 ave\u021bi deja Teams sau Microsoft 365 pentru fiecare utilizator.<\/li>\n\n<li><strong>Planuri de apelare sau credite de comunicare:<\/strong> Necesar dac\u0103 dori\u021bi s\u0103 efectua\u021bi\/primi\u021bi apeluri c\u0103tre numere de telefon obi\u0219nuite (PSTN).<\/li>\n\n<li>\u00cen func\u021bie de regiunea \u0219i modelul de furnizor, pre\u021burile \u0219i pachetele pot varia.<\/li><\/ul>\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.cloudtalk.io\/microsoft-teams-alternatives\/\">Microsoft Teams<\/a> ofer\u0103 multiple planuri de apelare, singura diferen\u021b\u0103 dintre ele fiind structura specific\u0103 de pre\u021b. Mai jos, ve\u021bi g\u0103si o prezentare rapid\u0103 a diferitelor op\u021biuni de pre\u021b pentru Teams VoIP, \u00eempreun\u0103 cu toate minutele \u0219i func\u021bionalit\u0103\u021bile incluse.<\/p>\n\n\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" id=\"Feature\/Aspect\"><p class=\"wp-block-paragraph\"><strong>Func\u021bionalitate\/Aspect<\/strong><\/p><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Standard\">\n<div class=\"wp-block-group ct-table-header-group first-party-usage has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"has-text-align-center wp-block-paragraph\"><strong><strong>Standard<\/strong><\/strong><\/p><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Pay-as-You-Go\">\n<div class=\"wp-block-group ct-table-header-group third-party-usage\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"has-text-align-center wp-block-paragraph\"><strong><strong>Pay-as-You-Go<\/strong><\/strong><\/p><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Calling\">\n<div class=\"wp-block-group ct-table-header-group third-party-usage\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"has-text-align-center wp-block-paragraph\"><strong><strong>Apelare<\/strong><\/strong><\/p><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"Domestic;&amp;;International\">\n<div class=\"wp-block-group ct-table-header-group third-party-usage\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"has-text-align-center wp-block-paragraph\"><strong><strong>Na\u021bional &amp; Interna\u021bional<\/strong><\/strong><\/p><\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.cloudtalk.io\/ro\/preturi-pentru-softul-de-call-center\/\"><\/a>Pre\u021b anual<\/p><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"wp-block-paragraph\">\u20ac10 per utilizator\/lun\u0103<\/p><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"wp-block-paragraph\">\u20ac13 per utilizator\/lun\u0103<\/p><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"wp-block-paragraph\">\u20ac17 per utilizator\/lun\u0103<\/p><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"wp-block-paragraph\">\u20ac34 per utilizator\/lun\u0103<\/p><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.cloudtalk.io\/ro\/preturi-pentru-softul-de-call-center\/\"><\/a>Minute de apelare<\/p><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"wp-block-paragraph\">Achizi\u021bionate suplimentar<\/p><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"wp-block-paragraph\">Apelare contorizat\u0103<\/p><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"wp-block-paragraph\">3.000 de minute na\u021bionale de ie\u0219ire<\/p><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"wp-block-paragraph\">3.000 de minute na\u021bionale \/ 600 de minute interna\u021bionale de ie\u0219ire<\/p><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.cloudtalk.io\/ro\/preturi-pentru-softul-de-call-center\/\"><\/a>Aplica\u021bie telefonic\u0103 bazat\u0103 pe cloud<\/p><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"22\" height=\"22\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/05\/icon-circle-blue-ai.svg\" alt=\"\" class=\"wp-image-213856\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"22\" height=\"22\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/05\/icon-circle-blue-ai.svg\" alt=\"\" class=\"wp-image-213856\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"22\" height=\"22\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/05\/icon-circle-blue-ai.svg\" alt=\"\" class=\"wp-image-213856\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"22\" height=\"22\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/05\/icon-circle-blue-ai.svg\" alt=\"\" class=\"wp-image-213856\"\/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.cloudtalk.io\/ro\/preturi-pentru-softul-de-call-center\/\"><\/a>PSTN<\/p><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"22\" height=\"22\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/05\/icon-circle-blue-ai.svg\" alt=\"\" class=\"wp-image-213856\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"22\" height=\"22\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/05\/icon-circle-blue-ai.svg\" alt=\"\" class=\"wp-image-213856\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"22\" height=\"22\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/05\/icon-circle-blue-ai.svg\" alt=\"\" class=\"wp-image-213856\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"22\" height=\"22\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/05\/icon-circle-blue-ai.svg\" alt=\"\" class=\"wp-image-213856\"\/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.cloudtalk.io\/ro\/preturi-pentru-softul-de-call-center\/\"><\/a>VoIP<\/p><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"22\" height=\"22\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/05\/icon-circle-blue-ai.svg\" alt=\"\" class=\"wp-image-213856\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"22\" height=\"22\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/05\/icon-circle-blue-ai.svg\" alt=\"\" class=\"wp-image-213856\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"22\" height=\"22\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/05\/icon-circle-blue-ai.svg\" alt=\"\" class=\"wp-image-213856\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"22\" height=\"22\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/05\/icon-circle-blue-ai.svg\" alt=\"\" class=\"wp-image-213856\"\/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.cloudtalk.io\/ro\/preturi-pentru-softul-de-call-center\/\"><\/a>Apeluri audio<\/p><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"22\" height=\"22\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/05\/icon-circle-blue-ai.svg\" alt=\"\" class=\"wp-image-213856\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"22\" height=\"22\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/05\/icon-circle-blue-ai.svg\" alt=\"\" class=\"wp-image-213856\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"22\" height=\"22\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/05\/icon-circle-blue-ai.svg\" alt=\"\" class=\"wp-image-213856\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"22\" height=\"22\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/05\/icon-circle-blue-ai.svg\" alt=\"\" class=\"wp-image-213856\"\/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.cloudtalk.io\/ro\/preturi-pentru-softul-de-call-center\/\"><\/a>Apeluri video<\/p><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"22\" height=\"22\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/05\/icon-circle-blue-ai.svg\" alt=\"\" class=\"wp-image-213856\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"22\" height=\"22\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/05\/icon-circle-blue-ai.svg\" alt=\"\" class=\"wp-image-213856\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"22\" height=\"22\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/05\/icon-circle-blue-ai.svg\" alt=\"\" class=\"wp-image-213856\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"22\" height=\"22\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/05\/icon-circle-blue-ai.svg\" alt=\"\" class=\"wp-image-213856\"\/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-ct-evo-cta-simple-panel cta-simple-panel is-style-no-image\" style=\"background-color:#F8F5FF\"><div class=\"cta-simple-panel-inner\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\"><p class=\"wp-block-paragraph\"><strong><strong>C\u0103uta\u021bi o op\u021biune accesibil\u0103?<\/strong> Ob\u021bine\u021bi CloudTalk cu 50% reducere la prima lun\u0103!<\/strong><\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/discount\/\"><strong>\u00cencepe\u021bi s\u0103 economisi\u021bi acum<\/strong><\/a><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<h3 class=\"wp-block-heading\">Pre\u021buri Microsoft Teams Phone &#8211; Standard <\/h3>\n\n<p class=\"wp-block-paragraph\"><strong>\u00cencep\u00e2nd de la doar \u20ac10 per utilizator\/lun\u0103<\/strong>, aceasta este cea mai ieftin\u0103 op\u021biune de pre\u021b pentru Teams Phone disponibil\u0103. Planul Standard nu include minute de apel, dar poate fi combinat cu un plan telefonic de la un furnizor compatibil pentru a utiliza num\u0103rul dvs. personal\/de companie.<\/p>\n\n<p class=\"wp-block-paragraph\">Beneficiul acestui lucru este c\u0103 pute\u021bi utiliza eficient apelurile VoIP \u0219i toate func\u021bionalit\u0103\u021bile Microsoft Teams, f\u0103r\u0103 a jongla cu mai multe numere de telefon simultan. Totu\u0219i, Standard necesit\u0103 un abonament Microsoft Teams suplimentar pentru a func\u021biona.<\/p>\n\n<p class=\"wp-block-paragraph\">\u00cenainte de a continua\u2014CloudTalk are o integrare nativ\u0103 pentru Microsoft Teams, dar dac\u0103 alege\u021bi \u00eentre cele dou\u0103, viziona\u021bi videoclipul nostru comparativ de mai jos. <\/p>\n\n<h3 class=\"wp-block-heading\">Teams Phone cu apelare Pay-as-You-Go<br>(Zona \u021b\u0103rii 1 &#8211; SUA)<\/h3>\n\n<p class=\"wp-block-paragraph\">\u00cencep\u00e2nd de la \u20ac13 per utilizator\/lun\u0103, acest pre\u021b al sistemului telefonic Microsoft Teams este perfect pentru companiile care nu doresc s\u0103 cheltuiasc\u0103 prea mult pe planuri cu pachete de minute pe care nu le vor folosi. Ofer\u0103 apelare extern\u0103 contorizat\u0103, ceea ce \u00eenseamn\u0103 c\u0103 pl\u0103ti\u021bi doar pentru abonament \u0219i minute.<\/p>\n\n<p class=\"wp-block-paragraph\">Cu toate acestea, pe pagina Microsoft, acest plan este disponibil doar \u00een \u201eZona \u021b\u0103rii 1\u201d, care include Statele Unite, Canada, Regatul Unit \u0219i Puerto Rico. Necesit\u0103 un abonament Microsoft Teams suplimentar, de sine st\u0103t\u0103tor, pentru a func\u021biona.<\/p>\n\n<h3 class=\"wp-block-heading\">Teams Phone cu plan de apelare<br>(Zona \u021b\u0103rii 1 &#8211; SUA)<\/h3>\n\n<p class=\"wp-block-paragraph\">\u00cencep\u00e2nd de la \u20ac17 per utilizator\/lun\u0103, pre\u021bul planului Teams Phone cu apelare este ideal pentru afacerile locale care petrec un timp similar apel\u00e2nd \u00een fiecare lun\u0103 \u0219i doresc s\u0103 economiseasc\u0103 printr-un pachet. Acest plan include 3.000 de minute na\u021bionale de ie\u0219ire.&nbsp;&nbsp;<\/p>\n\n<p class=\"wp-block-paragraph\">La fel ca planul PAYG, acest abonament este disponibil doar \u00een Zona \u021b\u0103rii 1 (SUA &amp; Puerto Rico, Marea Britanie &amp; Canada) \u0219i necesit\u0103 un abonament Microsoft Teams suplimentar, de sine st\u0103t\u0103tor, pentru a func\u021biona.<\/p>\n\n<h3 class=\"wp-block-heading\">Teams Phone cu apeluri na\u021bionale \u0219i interna\u021bionale<br>(Zona \u021b\u0103rii 1 &#8211; SUA)<\/h3>\n\n<p class=\"wp-block-paragraph\">\u00cencep\u00e2nd de la \u20ac34 per utilizator\/lun\u0103, abonamentul Teams International Calling func\u021bioneaz\u0103 cel mai bine pentru companiile interna\u021bionale cu cheltuieli lunare stabile de minute. Ofer\u0103 un fond combinat de 3.000 de minute na\u021bionale \u0219i 600 de minute interna\u021bionale de ie\u0219ire, cu o rat\u0103 de conversie de 1:5.<br><br>\u00cen practic\u0103, aceasta \u00eenseamn\u0103 c\u0103 fiecare minut pe care \u00eel apela\u021bi interna\u021bional va sc\u0103dea 5 minute din alocarea dvs. de apeluri na\u021bionale. Acest plan este, de asemenea, disponibil doar \u00een Zona \u021b\u0103rii 1 \u0219i necesit\u0103 un abonament Microsoft Teams suplimentar, de sine st\u0103t\u0103tor, pentru a func\u021biona.<\/p>\n\n<h3 class=\"wp-block-heading\">Costuri ascunse de licen\u021biere Microsoft Teams Voice:<\/h3>\n\n<p class=\"wp-block-paragraph\">De\u0219i costul licen\u021bei Teams Voice poate p\u0103rea mai mult dec\u00e2t favorabil, a\u0219a cum am men\u021bionat anterior, fiecare plan a necesitat \u0219i un abonament Microsoft Teams suplimentar pentru ca agentul integrat s\u0103 func\u021bioneze. <strong>Acestea vin, de asemenea, \u00een mai multe pachete, inclusiv:<\/strong><\/p>\n\n\n<ul class=\"wp-block-list\"><li><strong>MS Teams Essentials:<\/strong> \u20ac4 per utilizator\/lun\u0103, anual pentru acces la MS Teams.<\/li>\n\n<li><strong>MS Teams Premium:<\/strong> \u20ac10 per utilizator\/lun\u0103, anual cu func\u021bionalit\u0103\u021bi bazate pe AI.<\/li><\/ul>\n\n\n<p class=\"wp-block-paragraph\">Acest lucru \u00eenseamn\u0103 c\u0103, de\u0219i pre\u021burile VoIP Microsoft Teams par destul de ieftine, costurile anuale ale abonamentului pot cre\u0219te rapid, dac\u0103 inten\u021biona\u021bi s\u0103 integra\u021bi mai mul\u021bi utilizatori \u0219i agen\u021bi pentru a gestiona opera\u021biunile centrului dvs. de apeluri.<\/p>\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-ct-evo-cta-simple-panel cta-simple-panel\" style=\"background-color:#F8F5FF\"><div class=\"cta-simple-panel-inner\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\"><p class=\"wp-block-paragraph\">Valorifica\u021bi-v\u0103 apelurile la maximum cu integr\u0103ri CRM<\/p><\/div><\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"477\" height=\"479\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2021\/11\/CT_Web_Banner_General_Illustration_05.svg\" alt=\"Ebooks illustration\" class=\"wp-image-319\"\/><\/figure>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/ro\/blog\/integrarea-voip-crm-ce-este-cum-functioneaza-si-beneficii\/\">Afla\u021bi cum<\/a><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<h2 class=\"wp-block-heading\">CloudTalk vs. Microsoft Teams Phone: Care este mai bun?<\/h2>\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Microsoft Teams Phone vs CloudTalk: Which is Actually Better?\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/Hw7D27CEWB8?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n<p class=\"wp-block-paragraph\">Ori de c\u00e2te ori lua\u021bi \u00een considerare un anumit furnizor, este important s\u0103 evalua\u021bi oferta acestuia \u00een <a href=\"https:\/\/www.cloudtalk.io\/ro\/prezentare-generala-comparatie\/\" data-type=\"link\" data-id=\"https:\/\/www.cloudtalk.io\/comparison-overview\/\">contextul altor op\u021biuni de pe pia\u021b\u0103<\/a>. \u00cen acest caz, vom compara furnizorul direct cu CloudTalk, a\u0219a c\u0103 este esen\u021bial s\u0103 v\u0103 oferim un context.<\/p>\n\n<h3 class=\"wp-block-heading\">Scurt\u0103 prezentare general\u0103 a planurilor \u0219i pre\u021burilor CloudTalk<\/h3>\n\n<p class=\"wp-block-paragraph\">CloudTalk are <a href=\"https:\/\/www.cloudtalk.io\/ro\/preturi-pentru-softul-de-call-center\/\">5 planuri de pre\u021b<\/a> disponibile, cu pre\u021buri variind de la \u20ac19 la \u20ac49 per utilizator\/lun\u0103, cu o excep\u021bie special\u0103 pentru planul de pre\u021b personalizat, care v\u0103 permite s\u0103 adapta\u021bi solu\u021bia la nevoile dvs. unice de afaceri. <strong>Iat\u0103 o detaliere a planurilor CloudTalk:<\/strong><\/p>\n\n\n<ol class=\"wp-block-list\"><li><strong>Lite:<\/strong> Planul special de baz\u0103 CloudTalk pentru micro \u0219i micile afaceri din SUA \u0219i LATAM. Extrem de rapid de implementat, cu toate instrumentele de baz\u0103 de apelare \u0219i gestionare a centrelor de apel de care ave\u021bi nevoie pentru a intra pe pia\u021ba global\u0103.<br><br><strong>Func\u021bionalit\u0103\u021bi cheie:<\/strong> <a href=\"https:\/\/www.cloudtalk.io\/ro\/acoperire-pe-tari\/\">Apeluri nelimitate \u00een SUA \u0219i Canada<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/ro\/sms-mesaje-text\/\">SMS-uri de afaceri<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/ro\/click-to-call\/\">Click-to-Call<\/a>,<strong> <\/strong><a href=\"https:\/\/www.cloudtalk.io\/ro\/soft-de-inregistrare-apeluri-pentru-call-center\/\">\u00cenregistrare apeluri<\/a>,<strong> <\/strong><a href=\"https:\/\/www.cloudtalk.io\/ro\/software-de-call-center-cu-statistici\/\">Analiz\u0103<strong><br><\/strong><\/a><\/li>\n\n<li><strong>Starter:<\/strong> Planul de baz\u0103 CloudTalk este conceput special pentru micro \u0219i micile afaceri. U\u0219or de configurat \u0219i mai u\u0219or de utilizat, acest plan ofer\u0103 echipelor mici tot ce au nevoie pentru a-\u0219i demara opera\u021biunile centrului de apeluri.<br><br><strong>Func\u021bionalit\u0103\u021bi cheie:<\/strong> <a href=\"https:\/\/www.cloudtalk.io\/ro\/click-to-call\/\">Click-to-Call<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/ro\/mesagerie-vocala-pentru-sistemul-tau-virtual-de-telefonie\/\">Mesagerie vocal\u0103<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/ro\/call-flow-designer\/\">Call Flow Designer (CFD)<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/blog\/what-is-automatic-call-distribution-acd-7-signs-that-you-need-it\/\">Distribu\u021bie automat\u0103 a apelurilor (ACD)<strong><br><\/strong><strong><br><\/strong><\/a><strong>Pre\u021b:<\/strong> \u20ac25 per utilizator\/lun\u0103<strong><br><\/strong><\/li>\n\n<li><strong>Essential:<\/strong> Planul mediu CloudTalk, axat pe cre\u0219terea SMB-urilor \u0219i MMB-urilor. Acest plan ajut\u0103 echipele s\u0103-\u0219i extind\u0103 opera\u021biunile de intrare \u0219i ie\u0219ire, s\u0103 automatizeze procesele \u0219i s\u0103 \u00eembun\u0103t\u0103\u021beasc\u0103 experien\u021bele.<br><br><strong>Func\u021bionalit\u0103\u021bi cheie:<\/strong> <a href=\"https:\/\/www.cloudtalk.io\/ro\/sms-mesaje-text\/\">SMS\/MMS<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/ro\/ce-este-ivr-raspuns-vocal-interactiv\/\">R\u0103spuns vocal interactiv (IVR)<\/a><strong>, <\/strong><a href=\"https:\/\/www.cloudtalk.io\/ro\/instrumente-de-call-center\/software-de-rutare-bazat-pe-competente-imbunatatirea-eficientei-de-rutare-a-agentilor\/\">Ruta\u021bie bazat\u0103 pe abilit\u0103\u021bi<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/ro\/soft-de-call-center-cu-functie-apel-de-raspuns-avansata\/\" data-type=\"link\" data-id=\"https:\/\/www.cloudtalk.io\/callback\/\">Apel invers<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/ro\/software-integrat-de-call-center\/\" data-type=\"link\" data-id=\"https:\/\/www.cloudtalk.io\/integrations\/\">Integr\u0103ri + Open API<\/a><a href=\"https:\/\/www.cloudtalk.io\/ro\/software-integrat-de-call-center\/\"><strong><br><br><\/strong><\/a><strong>Pre\u021b:<\/strong> \u20ac29 per utilizator\/lun\u0103<strong><br><\/strong><\/li>\n\n<li><strong>Expert:<\/strong> Planul CloudTalk plin de func\u021bionalit\u0103\u021bi pentru MMB-uri \u0219i \u00eentreprinderi \u00een cre\u0219tere sau pentru orice echip\u0103 care necesit\u0103 capabilit\u0103\u021bi robuste de apelare. Acest plan ajut\u0103 departamentele cu contact direct cu clien\u021bii s\u0103 eficientizeze comunicarea \u0219i s\u0103 \u00eembun\u0103t\u0103\u021beasc\u0103 performan\u021ba.<br><br><strong>Func\u021bionalit\u0103\u021bi cheie:<\/strong> <a href=\"https:\/\/www.cloudtalk.io\/?page_id=296734\">Power Dialer<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/ro\/smart-dialer\/\">Smart Dialer<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/ro\/instrumente-de-call-center\/coada-de-apeluri-prioritare-cloudtalk\/\">Cozile VIP<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/ro\/instrumente-de-call-center\/integrarea-whatsapp-sms-pentru-mesageria-de-intrare-cloudtalk\/\">Mesaje WhatsApp de intrare<\/a> &amp; <a href=\"https:\/\/www.cloudtalk.io\/ro\/mesaje-outbound-whatsapp\/\">de ie\u0219ire<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/ro\/monitorizarea-apelurilor\/\">Monitorizare apeluri<strong><br><br><\/strong><\/a><strong>Pre\u021b:<\/strong> \u20ac49 per utilizator\/lun\u0103<strong><br><\/strong><\/li>\n\n<li><strong>Custom:<\/strong> Planul suprem CloudTalk pentru cele mai exigente companii, adaptat perfect nevoilor lor specifice de afaceri. Acest plan v\u0103 permite s\u0103 face\u021bi totul, de la coordonarea echipelor la cucerirea multor pie\u021be ale lumii. <strong><br><\/strong><strong><br><\/strong><strong>Func\u021bionalit\u0103\u021bi cheie:<\/strong> Onboarding personalizat, Apeluri de ie\u0219ire nelimitate cu tarife fixe, Securitate la nivel de \u00eentreprindere, Suport pentru dezvoltatori<strong><br><\/strong><strong><br><\/strong><strong>Pre\u021b:<\/strong> Variaz\u0103 \u00een func\u021bie de func\u021bionalit\u0103\u021bi, num\u0103r de utilizatori etc.<\/li><\/ol>\n\n\n<h3 class=\"wp-block-heading\">CloudTalk vs. Microsoft Teams Phone: Compara\u021bie direct\u0103 a pre\u021burilor<\/h3>\n\n\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group ct-table-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ct-table-header header-simple is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\"><p class=\"wp-block-paragraph\"><strong><strong>Func\u021bionalitate\/Aspect<\/strong><\/strong><\/p><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"CloudTalk\">\n<div class=\"wp-block-group ct-table-header-group first-party-usage has-white-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"has-text-align-center wp-block-paragraph\"><strong><strong><strong><strong><strong>CloudTalk<\/strong><\/strong><\/strong><\/strong><\/strong><\/p><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"MS;Teams;Phone\">\n<div class=\"wp-block-group ct-table-header-group third-party-usage\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p class=\"has-text-align-center wp-block-paragraph\"><strong><strong><strong><strong><strong><strong><strong><strong>MS Teams Phone<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/p><\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"wp-block-paragraph\"><strong><strong><strong><a href=\"https:\/\/www.cloudtalk.io\/ro\/preturi-pentru-softul-de-call-center\/\"><\/a><\/strong><\/strong><\/strong>Pre\u021b de pornire<\/p><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"wp-block-paragraph\">\u20ac25 per utilizator\/lun\u0103<\/p><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"wp-block-paragraph\">\u20ac10 + \u20ac4 per utilizator\/lun\u0103<\/p><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.cloudtalk.io\/ro\/preturi-pentru-softul-de-call-center\/\"><\/a><a href=\"https:\/\/www.cloudtalk.io\/ro\/descarca-call-center\/\">Aplica\u021bii mobile<\/a><strong> <\/strong>(iOS, Android)<\/p><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"wp-block-paragraph\">Incluse \u00een toate planurile<\/p><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"wp-block-paragraph\">Incluse \u00een toate planurile<\/p><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.cloudtalk.io\/ro\/preturi-pentru-softul-de-call-center\/\"><\/a><a href=\"https:\/\/www.cloudtalk.io\/ro\/portarea-numerelor\/\">Portare num\u0103r<\/a><\/p><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"wp-block-paragraph\">Disponibil \u00een toate planurile<\/p><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"wp-block-paragraph\">Disponibil \u00een toate planurile<\/p><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.cloudtalk.io\/ro\/preturi-pentru-softul-de-call-center\/\"><\/a>Integr\u0103ri<\/p><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"wp-block-paragraph\">De la planul Essential<br>(\u20ac29 per utilizator\/lun\u0103)<\/p><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"wp-block-paragraph\">Indisponibil<\/p><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.cloudtalk.io\/ro\/preturi-pentru-softul-de-call-center\/\"><\/a><a href=\"https:\/\/www.cloudtalk.io\/ro\/numere-de-telefon-internationale-pentru-call-center-ul-tau\/\" data-type=\"link\" data-id=\"https:\/\/www.cloudtalk.io\/international-numbers\/\">Numere interna\u021bionale<\/a><\/p><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"wp-block-paragraph\">160+<\/p><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"wp-block-paragraph\">45+<\/p><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.cloudtalk.io\/ro\/preturi-pentru-softul-de-call-center\/\"><\/a>Apeluri de intrare<\/p><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"wp-block-paragraph\">Nelimitat<\/p><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"wp-block-paragraph\">Nelimitat<\/p><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"wp-block-paragraph\"><strong><strong><strong><a href=\"https:\/\/www.cloudtalk.io\/ro\/soft-de-call-center-pentru-primirea-de-apeluri-soft-pentru-centru-de-contact\/\"><\/a><a href=\"https:\/\/www.cloudtalk.io\/ro\/perioada-de-incercare-cloudtalk-14-zile\/\"><\/a><\/strong><\/strong><\/strong>Apeluri na\u021bionale<\/p><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"wp-block-paragraph\">500 \/ 1.000 \/ Nelimitat<br>\u00cen func\u021bie de plan, la nivel mondial<\/p><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"wp-block-paragraph\">3.000<\/p><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"wp-block-paragraph\">\u00cenregistrarea apelurilor<\/p><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"wp-block-paragraph\">Disponibil de la planul Starter<br>(\u20ac25 per utilizator\/lun\u0103)<\/p><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"wp-block-paragraph\">Disponibil \u00een toate planurile<\/p><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"wp-block-paragraph\"><strong><strong><strong><a href=\"https:\/\/www.cloudtalk.io\/ro\/instrumente-de-call-center\/numbere-gratuite-pentru-call-centere\/\"><\/a><strong><a href=\"https:\/\/www.cloudtalk.io\/ro\/portarea-numerelor\/\"><\/a><\/strong><\/strong><\/strong><\/strong>Coada de apeluri<\/p><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"wp-block-paragraph\">Disponibil de la planul Starter<br>(\u20ac25 per utilizator\/lun\u0103)<\/p><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"wp-block-paragraph\">Disponibil \u00een toate planurile<\/p><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"wp-block-paragraph\"><strong><strong><strong><a href=\"https:\/\/www.cloudtalk.io\/ro\/software-integrat-de-call-center\/\"><\/a><strong><a href=\"https:\/\/www.cloudtalk.io\/ro\/conversatie-inteligenta-bazata-pe-inteligenta-artificiala\/\"><\/a><\/strong><\/strong><\/strong><\/strong>Transcrierea apelurilor<\/p><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"wp-block-paragraph\">Disponibil de la planul Starter<br>(\u20ac25 per utilizator\/lun\u0103)<\/p><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"wp-block-paragraph\">Disponibil \u00een toate planurile<\/p><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"wp-block-paragraph\"><strong><strong><strong><a href=\"https:\/\/www.cloudtalk.io\/ro\/call-flow-designer\/\"><\/a><strong><a href=\"https:\/\/www.cloudtalk.io\/ro\/software-integrat-de-call-center\/\"><\/a><\/strong><\/strong><\/strong><\/strong>Mesagerie vocal\u0103<\/p><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"wp-block-paragraph\">Disponibil de la planul Starter<br>(\u20ac25 per utilizator\/lun\u0103)<\/p><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"wp-block-paragraph\">Disponibil \u00een toate planurile<\/p><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"wp-block-paragraph\"><strong><strong><strong><a href=\"https:\/\/www.cloudtalk.io\/ro\/soft-de-inregistrare-apeluri-pentru-call-center\/\"><\/a><strong><a href=\"https:\/\/www.cloudtalk.io\/?page_id=296734\"><\/a><strong><a href=\"https:\/\/www.cloudtalk.io\/ro\/click-to-call\/\"><\/a><\/strong><\/strong><\/strong><\/strong><\/strong>Designer flux apeluri<\/p><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"wp-block-paragraph\">Disponibil de la planul Starter<br>(\u20ac25 per utilizator\/lun\u0103)<\/p><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"wp-block-paragraph\">Disponibil \u00een toate planurile<\/p><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"wp-block-paragraph\"><strong><strong><strong><a href=\"https:\/\/www.cloudtalk.io\/ro\/instrumente-de-call-center\/transcrierea-apelurilor\/\"><\/a><strong><a href=\"https:\/\/www.cloudtalk.io\/ro\/smart-dialer\/\"><\/a><strong><a href=\"https:\/\/www.cloudtalk.io\/ro\/campanii\/\"><\/a><\/strong><\/strong><\/strong><\/strong><\/strong>R\u0103spuns vocal interactiv<\/p><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"wp-block-paragraph\">Disponibil de la planul Essential<br>(\u20ac29 per utilizator\/lun\u0103)<\/p><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"wp-block-paragraph\">Disponibil \u00een toate planurile<\/p><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"wp-block-paragraph\"><strong><strong><strong><a href=\"https:\/\/www.cloudtalk.io\/ro\/mesagerie-vocala-pentru-sistemul-tau-virtual-de-telefonie\/\"><\/a><strong><a href=\"https:\/\/www.cloudtalk.io\/ro\/instrumente-de-call-center\/sistemul-de-apelare-predictiv-un-instrument-care-te-ajuta-sa-iei-legatura-cu-clientii\/\"><\/a><strong><a href=\"https:\/\/www.cloudtalk.io\/ro\/instrumente-de-call-center\/software-de-rutare-bazat-pe-competente-imbunatatirea-eficientei-de-rutare-a-agentilor\/\"><\/a><\/strong><\/strong><\/strong><\/strong><\/strong>Click-to-Call<\/p><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"wp-block-paragraph\">Disponibil de la planul Starter<br>(\u20ac25 per utilizator\/lun\u0103)<\/p><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"wp-block-paragraph\">Indisponibil<\/p><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"wp-block-paragraph\"><strong><strong><strong><a href=\"https:\/\/www.cloudtalk.io\/ro\/monitorizarea-apelurilor\/\"><\/a><strong><a href=\"https:\/\/www.cloudtalk.io\/ro\/software-de-call-center-cu-statistici\/\"><\/a><strong><a href=\"https:\/\/www.cloudtalk.io\/ro\/instrumente-de-call-center\/detalii-client-gestionarea-si-accesarea-informatiilor\/\"><\/a><\/strong><\/strong><\/strong><\/strong><\/strong>Rutare bazat\u0103 pe competen\u021be<\/p><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"wp-block-paragraph\">Disponibil de la planul Essential<br>(\u20ac29 per utilizator\/lun\u0103)<\/p><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"wp-block-paragraph\">Indisponibil<\/p><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"wp-block-paragraph\"><strong><strong><strong><strong><a href=\"https:\/\/www.cloudtalk.io\/ro\/instrumente-de-call-center\/raport-agent\/\"><\/a><strong><a href=\"https:\/\/www.cloudtalk.io\/ro\/automatizarea-fluxurilor-de-lucru\/\"><\/a><\/strong><\/strong><\/strong><\/strong><\/strong>Fi\u0219a clientului \u00een timp real<\/p><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"wp-block-paragraph\">Disponibil de la planul Essential<br>(\u20ac29 per utilizator\/lun\u0103)<\/p><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"wp-block-paragraph\">Indisponibil<\/p><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"wp-block-paragraph\"><strong><strong><strong><a href=\"https:\/\/www.cloudtalk.io\/ro\/ce-este-ivr-raspuns-vocal-interactiv\/\"><\/a><strong><a href=\"https:\/\/www.cloudtalk.io\/ro\/monitorizarea-apelurilor\/\"><\/a><strong><a href=\"https:\/\/www.cloudtalk.io\/ro\/instrumente-de-call-center\/coada-de-apeluri-prioritare-cloudtalk\/\"><\/a><\/strong><\/strong><\/strong><\/strong><\/strong>Automatizare flux de lucru<\/p><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"wp-block-paragraph\">De la planul Essential<br>(\u20ac29 per utilizator\/lun\u0103)<\/p><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"wp-block-paragraph\">Indisponibil<\/p><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"wp-block-paragraph\"><strong><strong><strong><a href=\"https:\/\/www.cloudtalk.io\/ro\/software-de-call-center-cu-statistici\/\"><\/a><strong><a href=\"https:\/\/www.cloudtalk.io\/ro\/instrumente-de-call-center\/software-de-rutare-bazat-pe-competente-imbunatatirea-eficientei-de-rutare-a-agentilor\/\"><\/a><strong><a href=\"https:\/\/www.cloudtalk.io\/ro\/panou-de-perete-obtineti-o-imagine-reala-a-ceea-ce-se-intampla-in-call-center-ul-dumneavoastra-in-cloud\/\"><\/a><\/strong><\/strong><\/strong><\/strong><\/strong>Sisteme de apelare pentru v\u00e2nz\u0103ri<\/p><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"wp-block-paragraph\">Disponibil de la planul Expert (\u20ac49 per utilizator\/lun\u0103)<\/p><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"wp-block-paragraph\">Indisponibil<\/p><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"wp-block-paragraph\"><strong><strong><strong><strong><strong><a href=\"https:\/\/www.cloudtalk.io\/ro\/instrumente-de-call-center\/integrarea-whatsapp-sms-pentru-mesageria-de-intrare-cloudtalk\/\"><\/a><\/strong><\/strong><\/strong><\/strong><\/strong>Analize avansate<\/p><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"wp-block-paragraph\">Disponibil de la planul Essential<br>(\u20ac29 per utilizator\/lun\u0103)<\/p><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"wp-block-paragraph\">Indisponibil<\/p><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<h3 class=\"wp-block-heading\">CloudTalk vs. Microsoft Teams Phone: Concluzii cheie<\/h3>\n\n<p class=\"wp-block-paragraph\">Putem extrage c\u00e2teva concluzii din compara\u021bia noastr\u0103 \u00eentre pre\u021burile \u0219i planurile CloudTalk \u0219i Microsoft Teams Phone. <strong>Acestea includ:<\/strong><\/p>\n\n\n<ol class=\"wp-block-list\"><li><strong>Pre\u021buri:<\/strong> \u00cen timp ce MS Teams Phone \u00eencepe de la \u20ac10 per utilizator\/lun\u0103, costurile sale ascunse \u0219i lipsa func\u021bionalit\u0103\u021bilor incluse fac planurile CloudTalk de \u20ac25 mult mai avantajoase.<\/li>\n\n<li><strong>Func\u021bionalit\u0103\u021bi:<\/strong> CloudTalk ofer\u0103 numeroase func\u021bionalit\u0103\u021bi avansate care lipsesc din MS Teams Phone, ceea ce poate fi extrem de limitativ \u0219i costisitor \u00een termeni de oportunit\u0103\u021bi ratate.<\/li>\n\n<li><strong>Integr\u0103ri:<\/strong> Spre deosebire de MS Teams Phone, c\u0103ruia \u00eei lipsesc integr\u0103rile native, CloudTalk se integreaz\u0103 perfect cu peste 35 de CRM-uri \u0219i instrumente de afaceri.<\/li><\/ol>\n\n\n\n<div style=\"height:28px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><\/div><\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group blog-cta-va-dialer light-gray\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><h5 class=\"wp-block-heading\">C\u00e2\u0219tig\u0103 cu software-ul de apeluri lider \u00een categoria sa<\/h5>\n\n<p class=\"wp-block-paragraph\">Asigur\u0103 viitorul sistemului t\u0103u telefonic cu CloudTalk<\/p>\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button is-style-secondary btn-small\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/ro\/programeaza-un-demo\/\">Rezerva\u021bi o demonstra\u021bie<\/a><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/06\/blog-cta-4.png\" alt=\"\" class=\"wp-image-293838\"\/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<h2 class=\"wp-block-heading\">Cele mai bune func\u021bionalit\u0103\u021bi Microsoft Teams Phone<\/h2>\n\n<p class=\"wp-block-paragraph\">De\u0219i MS Teams Voice ofer\u0103 un num\u0103r limitat de func\u021bionalit\u0103\u021bi, c\u00e2teva se disting. Pe baza recenziilor externe, <strong>primele 3 func\u021bionalit\u0103\u021bi ale Microsoft Teams Phone includ:<\/strong><\/p>\n\n\n<ol class=\"wp-block-list\"><li><strong>Operator Connect: <\/strong>Permite conectarea direct\u0103 la un furnizor de telecomunica\u021bii f\u0103r\u0103 hardware suplimentar, asigur\u00e2nd flexibilitate \u0219i fiabilitate.<br><\/li>\n\n<li><strong>Cozi de apeluri: <\/strong>Gestioneaz\u0103 eficient apelurile primite plas\u00e2ndu-le \u00een cozi organizate, asigur\u00e2nd c\u0103 niciun apel nu r\u0103m\u00e2ne f\u0103r\u0103 r\u0103spuns.<br><\/li>\n\n<li><strong>Rutare direct\u0103: <\/strong>Permite companiilor s\u0103 se conecteze la PSTN folosind furnizorul lor de telecomunica\u021bii preferat, oferind control al costurilor \u0219i flexibilitate.<\/li><\/ol>\n\n\n<h2 class=\"wp-block-heading\">Microsoft Teams Phone: Avantaje \u0219i dezavantaje<\/h2>\n\n<p class=\"wp-block-paragraph\">Pe baza a tot ceea ce am discutat p\u00e2n\u0103 acum, putem trage mai multe concluzii cu privire la aspectele cele mai puternice \u0219i cele mai slabe ale MS Teams Phone. <strong>Acestea includ:<\/strong><\/p>\n\n\n<div class=\"wp-block-group blog-script\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group side-text\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\"><p class=\"wp-block-paragraph\">Avantaje \u0219i dezavantaje<\/p><\/div><\/div>\n\n\n\n<div class=\"wp-block-group script-text\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"wp-block-paragraph\"><strong>Avantaje:<\/strong><\/p>\n\n\n<ul class=\"wp-block-list\"><li><strong>Platform\u0103 de comunicare unificat\u0103:<\/strong> Integreaz\u0103 chat-ul, conferin\u021bele video, partajarea de fi\u0219iere \u0219i apelurile telefonice \u00eentr-o singur\u0103 platform\u0103.<\/li>\n\n<li><strong>Integrare perfect\u0103 cu Microsoft 365:<\/strong> \u00cembun\u0103t\u0103\u021be\u0219te productivitatea prin integrarea cu aplica\u021biile Microsoft familiare.<\/li>\n\n<li><strong>Solu\u021bie bazat\u0103 pe cloud:<\/strong> Elimin\u0103 necesitatea hardware-ului local, reduc\u00e2nd costurile de \u00eentre\u021binere.<\/li><\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p class=\"wp-block-paragraph\"><strong>Dezavantaje:<\/strong><\/p>\n\n\n<ul class=\"wp-block-list\"><li><strong>Func\u021bionalit\u0103\u021bi avansate limitate:<\/strong> Pot lipsi anumite func\u021bionalit\u0103\u021bi avansate de call center necesare organiza\u021biilor mai mari.<\/li>\n\n<li><strong>Limite de capacitate a utilizatorilor:<\/strong> Suport\u0103 p\u00e2n\u0103 la 300 de utilizatori, ceea ce poate fi insuficient pentru \u00eentreprinderile mari.<\/li>\n\n<li><strong>Posibile limit\u0103ri ale serviciilor:<\/strong> Este posibil s\u0103 nu satisfac\u0103 nevoile unor cazuri de utilizare specializate, cum ar fi sistemele integrate hardware sau companiile multina\u021bionale din regiunile cu restric\u021bii privind serviciile vocale.<\/li><\/ul>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n<h2 class=\"wp-block-heading\">Care sunt dezavantajele sistemului telefonic Microsoft Teams?<\/h2>\n\n<p class=\"wp-block-paragraph\">De\u0219i Microsoft Teams Phone func\u021bioneaz\u0103 bine pentru comunicarea intern\u0103, are mai multe limit\u0103ri atunci c\u00e2nd este utilizat ca un sistem telefonic complet de afaceri.<\/p>\n\n<p class=\"wp-block-paragraph\">Unul dintre principalele dezavantaje este <strong>pre\u021bul complex<\/strong>. Teams Phone este un add-on care necesit\u0103 o licen\u021b\u0103 separat\u0103 Microsoft Teams sau Microsoft 365, plus costuri suplimentare pentru planurile de apelare, numerele de telefon sau operatorii ter\u021bi. Acest lucru poate face costul total mai mare \u0219i mai greu de prezis.<\/p>\n\n<p class=\"wp-block-paragraph\">Un alt dezavantaj este <strong>complexitatea configur\u0103rii \u0219i administr\u0103rii<\/strong>. Configurarea planurilor de apelare, a numerelor de telefon, a adreselor de urgen\u021b\u0103 \u0219i a rut\u0103rii necesit\u0103 adesea implicarea departamentului IT, mai ales pentru echipele interna\u021bionale sau fluxurile avansate de apeluri.<\/p>\n\n<p class=\"wp-block-paragraph\">Teams Phone are, de asemenea, <strong>func\u021bionalit\u0103\u021bi native limitate pentru call center<\/strong>. Capacit\u0103\u021bile avansate, cum ar fi apelarea automat\u0103 sau paralel\u0103, analizele detaliate ale apelurilor, monitorizarea apelurilor \u0219i automatizarea axat\u0103 pe v\u00e2nz\u0103ri, sunt fie de baz\u0103, fie necesit\u0103 integr\u0103ri cu ter\u021bi.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Calitatea \u0219i fiabilitatea apelurilor<\/strong> pot varia \u00een func\u021bie de condi\u021biile re\u021belei \u0219i de regiune, \u00een special pentru apelurile interna\u021bionale sau cele de ie\u0219ire cu volum mare.<\/p>\n\n<p class=\"wp-block-paragraph\">\u00cen cele din urm\u0103, Teams Phone <strong>nu este conceput special pentru echipele de v\u00e2nz\u0103ri sau de suport<\/strong>. Este proiectat \u00een primul r\u00e2nd pentru colaborare, ceea ce \u00eenseamn\u0103 c\u0103 fluxurile de lucru precum apelarea de ie\u0219ire, instruirea \u00een apeluri \u0219i urm\u0103rirea performan\u021bei sunt mai pu\u021bin optimizate \u00een compara\u021bie cu sistemele telefonice de afaceri dedicate.<\/p>\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group blog-related-posts\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><h6 class=\"wp-block-heading\">Articole recomandate<\/h6>\n\n\n<div class=\"wp-block-group side-text\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\"><p class=\"wp-block-paragraph\">Recomandat<\/p><\/div><\/div>\n\n\n\n<ul class=\"wp-block-list\"><li>Top 10 alternative la Amazon Connect<\/li>\n\n<li><a href=\"https:\/\/www.cloudtalk.io\/ro\/blog\/pretul-software-ului-call-center-cat-va-costa-in-2024\/\"><\/a><a href=\"https:\/\/www.cloudtalk.io\/ro\/blog\/pretul-software-ului-call-center-cat-va-costa-in-2024\/\">Costul software-ului pentru call center<\/a><\/li>\n\n<li><a href=\"https:\/\/www.cloudtalk.io\/ro\/blog\/comparatia-finala-a-solutiilor-call-center-pentru-2024\/\"><\/a><a href=\"https:\/\/www.cloudtalk.io\/ro\/blog\/comparatia-finala-a-solutiilor-call-center-pentru-2024\/\">Compara\u021bie solu\u021bii call center<\/a><\/li>\n\n<li><a href=\"https:\/\/www.cloudtalk.io\/top-cloudtalk-alternatives-and-competitors\/\"><\/a><a href=\"https:\/\/www.cloudtalk.io\/top-cloudtalk-alternatives-and-competitors\/\">Top 20 alternative CloudTalk<\/a><\/li>\n\n<li><a href=\"https:\/\/www.cloudtalk.io\/blog\/list-of-voip-providers\/\"><\/a><a href=\"https:\/\/www.cloudtalk.io\/blog\/list-of-voip-providers\/\">Ghidul complet al furnizorilor VoIP<\/a><\/li>\n\n<li><a href=\"https:\/\/www.cloudtalk.io\/ro\/blog\/comparatia-finala-a-solutiilor-call-center-pentru-2024\/\"><\/a><a href=\"https:\/\/www.cloudtalk.io\/ro\/blog\/comparatia-finala-a-solutiilor-call-center-pentru-2024\/\">Lista solu\u021biilor de call center<\/a><\/li><\/ul>\n<\/div><\/div>\n\n\n<h2 class=\"wp-block-heading\">Cum cump\u0103ra\u021bi un num\u0103r de telefon Microsoft Teams?<\/h2>\n\n<p class=\"wp-block-paragraph\">Pentru a cump\u0103ra un num\u0103r de telefon pentru Microsoft Teams Phone, ave\u021bi nevoie de o licen\u021b\u0103 Teams Phone \u0219i de o configura\u021bie de apelare PSTN. Numerele de telefon nu sunt incluse \u00een mod implicit \u0219i trebuie achizi\u021bionate sau conectate separat.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>1. Configura\u021bi Microsoft Teams Phone<\/strong><br>Asigura\u021bi-v\u0103 c\u0103 organiza\u021bia dumneavoastr\u0103 are o licen\u021b\u0103 activ\u0103 Microsoft Teams Phone \u0219i o metod\u0103 de conectare PSTN. Aceasta poate fi Microsoft Calling Plans, Operator Connect, Teams Phone Mobile sau Direct Routing.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>2. Alege\u021bi cum s\u0103 ob\u021bine\u021bi num\u0103rul dumneavoastr\u0103 de telefon<\/strong><br>Pute\u021bi achizi\u021biona noi numere de telefon direct de la Microsoft dac\u0103 planurile de apelare sunt disponibile \u00een regiunea dumneavoastr\u0103. Alternativ, pute\u021bi ob\u021bine numere prin intermediul unui furnizor certificat Operator Connect sau Teams Phone Mobile. Dac\u0103 ave\u021bi deja numere de telefon de afaceri, le pute\u021bi porta \u00een Microsoft Teams \u00een loc s\u0103 cump\u0103ra\u021bi altele noi.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>3. Solicita\u021bi numere de telefon \u00een centrul de administrare Teams<\/strong><br>Accesa\u021bi centrul de administrare Teams \u0219i naviga\u021bi la set\u0103rile de voce. Selecta\u021bi \u021bara, tipul de num\u0103r \u0219i cantitatea, apoi trimite\u021bi solicitarea. \u00cen unele regiuni, disponibilitatea numerelor sau reglement\u0103rile pot necesita o solicitare manual\u0103.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>4. Aloca\u021bi numerele de telefon utilizatorilor<\/strong><br>Dup\u0103 ce numerele sunt provizionate, aloca\u021bi-le utilizatorilor licen\u021bia\u021bi sau conturilor de resurse din centrul de administrare Teams. \u00cen anumite \u021b\u0103ri, este necesar\u0103 configurarea adresei de urgen\u021b\u0103 \u00eenainte ca numerele s\u0103 poat\u0103 fi activate.<\/p>\n\n<h2 class=\"wp-block-heading\">CloudTalk: Solu\u021bia mai bun\u0103 pentru echipele interna\u021bionale<\/h2>\n\n<p class=\"wp-block-paragraph\">De\u0219i Microsoft Teams Phone ofer\u0103 un pre\u021b de intrare sc\u0103zut \u0219i o integrare perfect\u0103 cu Microsoft 365, limit\u0103rile sale \u00een ceea ce prive\u0219te func\u021bionalit\u0103\u021bile, costurile ascunse \u0219i lipsa scalabilit\u0103\u021bii interna\u021bionale \u00eei pot diminua atractivitatea pentru afacerile \u00een cre\u0219tere.&nbsp;<\/p>\n\n<p class=\"wp-block-paragraph\">Dar de ce s\u0103 te lup\u021bi c\u00e2nd po\u021bi fi prieten? Te po\u021bi bucura de ambele beneficii ale sistemului de colaborare Microsoft, oferind \u00een acela\u0219i timp apeluri de o claritate cristalin\u0103 \u00een peste 160 de \u021b\u0103ri. Tot ce trebuie s\u0103 faci este s\u0103 instalezi <a href=\"https:\/\/www.cloudtalk.io\/ro\/microsoft-teams\/\">integrarea CloudTalk x MS Teams cu un singur click<\/a>.<\/p>\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group blog-cta-va-dialer negative-top-image\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><h5 class=\"wp-block-heading\">Atinge-\u021bi obiectivele de v\u00e2nz\u0103ri f\u0103r\u0103 a angaja mai mul\u021bi agen\u021bi sau a-\u021bi epuiza echipa<\/h5>\n\n<p class=\"wp-block-paragraph\">Ob\u021bine\u021bi ce este mai bun din ambele lumi cu CloudTalk x MS Teams<\/p>\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button is-style-secondary btn-small\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/ro\/perioada-de-incercare-cloudtalk-14-zile\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u00cencepe\u021bi o perioad\u0103 de \u00eencercare gratuit\u0103<\/a><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full negative-top\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/06\/blog-cta-3-1.png\" alt=\"\" class=\"wp-image-294295\"\/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-cover ct-block-article-faq ct-virtual-numbers-page-rankmath-cover\"><img decoding=\"async\" class=\"wp-block-cover__image-background wp-image-148766\" alt=\"\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2022\/10\/blog-article-faq-cover-question-marks.svg\" data-object-fit=\"cover\"\/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-white-background-color has-background-dim-0 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\"><h2 class=\"wp-block-heading has-text-align-center ct-block-article-faq-header\">\u00centreb\u0103ri frecvente <\/h2>\n\n<div id=\"rank-math-faq\" class=\"rank-math-block\">\n<div class=\"rank-math-list \">\n<div id=\"faq-question-1662054682142\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Este gratuit telefonul Microsoft Teams?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Nu, Microsoft Teams Phone necesit\u0103 o licen\u021b\u0103 sau un abonament pl\u0103tit.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1727205174487\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">C\u00e2t cost\u0103 o linie telefonic\u0103 Teams?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>O linie telefonic\u0103 Teams \u00eencepe de la \u20ac2 pe utilizator\/lun\u0103, \u00een func\u021bie de regiune.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1727205185807\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Ce licen\u021b\u0103 am nevoie pentru un telefon Teams?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Ave\u021bi nevoie de o licen\u021b\u0103 Teams Phone sau de un plan Microsoft 365 cu func\u021bionalit\u0103\u021bi vocale.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1727205209473\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Sunt taxate apelurile Teams?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Apelurile efectuate \u00een afara minutelor incluse sau a planului sunt taxate pe minut.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1727205223193\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Pot folosi Microsoft Teams ca VoIP?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Da, Microsoft Teams accept\u0103 func\u021bionalitatea VoIP cu planul potrivit.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1727205233981\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">C\u00e2t cost\u0103 ad\u0103ugarea unui num\u0103r de telefon la Microsoft Teams?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Ad\u0103ugarea unui num\u0103r de telefon cost\u0103 aproximativ \u20ac2 pe utilizator\/lun\u0103.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1736770183444\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Taxeaz\u0103 Microsoft Teams telefonul pe minut?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Da, apelurile suplimentare \u00een afara abonamentului dumneavoastr\u0103 sunt taxate pe minut.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1737038484383\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Care este limita de rat\u0103 pentru Microsoft Teams?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Microsoft impune limite de rat\u0103 pentru a preveni abuzul, stabilite de obicei la 3.000 de apeluri pe utilizator\/lun\u0103.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1737038495777\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">C\u00e2t cost\u0103 telefonul Microsoft Teams pe utilizator?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Pre\u021bul \u00eencepe de la \u20ac8 pe utilizator\/lun\u0103 pentru planurile de baz\u0103 \u0219i cre\u0219te odat\u0103 cu func\u021biile suplimentare.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1768818816675\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Primi\u021bi un num\u0103r de telefon pentru telefoanele Teams?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Nu, Microsoft Teams Phone nu include automat un num\u0103r de telefon. Licen\u021ba Teams Phone ofer\u0103 func\u021bionalit\u0103\u021bi de apelare, dar numerele de telefon trebuie achizi\u021bionate sau conectate separat.<\/p>\n<p>Pentru a ob\u021bine un num\u0103r de telefon, trebuie s\u0103 ad\u0103uga\u021bi o op\u021biune de apelare PSTN, cum ar fi Microsoft Calling Plans, Operator Connect, Teams Phone Mobile sau Direct Routing. Pute\u021bi fie s\u0103 cump\u0103ra\u021bi noi numere de telefon prin Microsoft sau un furnizor certificat, fie s\u0103 porta\u021bi numere de afaceri existente \u00een Teams.<\/p>\n<p>Acest lucru \u00eenseamn\u0103 c\u0103 costul total \u0219i configurarea depind de op\u021biunea de apelare aleas\u0103, de regiune \u0219i de faptul dac\u0103 ave\u021bi deja numere de telefon pe care dori\u021bi s\u0103 le p\u0103stra\u021bi.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1768818829773\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Sunt gratuite apelurile pe Teams?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Apelurile \u00een cadrul Microsoft Teams sunt gratuite doar pentru apelurile Teams-to-Teams. Utilizatorii pot efectua apeluri vocale \u0219i video c\u0103tre al\u021bi utilizatori Teams f\u0103r\u0103 costuri suplimentare, at\u00e2ta timp c\u00e2t ambele p\u0103r\u021bi utilizeaz\u0103 Microsoft Teams.<br \/>Cu toate acestea, apelarea numerelor de telefon obi\u0219nuite (linii fixe sau telefoane mobile) nu este gratuit\u0103. Pentru a efectua sau primi apeluri externe, ave\u021bi nevoie de Microsoft Teams Phone plus o op\u021biune de apelare PSTN, cum ar fi un plan de apelare, Operator Connect sau Direct Routing. Aceste op\u021biuni vin cu taxe suplimentare pe utilizator \u0219i, \u00een unele cazuri, cu taxe de apelare bazate pe utilizare.<br \/>Pe scurt, apelurile interne Teams sunt gratuite, dar apelurile telefonice externe necesit\u0103 suplimente pl\u0103tite \u0219i servicii de apelare.<\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div>\n\n\n\n<div style=\"height:75px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>\u00cen acest articol, vom analiza mai \u00eendeaproape costul sistemului telefonic Microsoft Teams, vom evalua diversele sale planuri oferite \u0219i le&#8230;<\/p>\n","protected":false},"author":149,"featured_media":286303,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[892],"tags":[],"ct-post-type":[],"ct-tool-category":[],"class_list":["post-318413","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-pricing"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.cloudtalk.io\/ro\/wp-json\/wp\/v2\/posts\/318413","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cloudtalk.io\/ro\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.cloudtalk.io\/ro\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/ro\/wp-json\/wp\/v2\/users\/149"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/ro\/wp-json\/wp\/v2\/comments?post=318413"}],"version-history":[{"count":0,"href":"https:\/\/www.cloudtalk.io\/ro\/wp-json\/wp\/v2\/posts\/318413\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/ro\/wp-json\/wp\/v2\/media\/286303"}],"wp:attachment":[{"href":"https:\/\/www.cloudtalk.io\/ro\/wp-json\/wp\/v2\/media?parent=318413"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/ro\/wp-json\/wp\/v2\/categories?post=318413"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/ro\/wp-json\/wp\/v2\/tags?post=318413"},{"taxonomy":"ct-post-type","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/ro\/wp-json\/wp\/v2\/ct-post-type?post=318413"},{"taxonomy":"ct-tool-category","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/ro\/wp-json\/wp\/v2\/ct-tool-category?post=318413"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}