[{"id":331025,"date":"2026-05-08T16:09:48","date_gmt":"2026-05-08T14:09:48","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/?page_id=331025"},"modified":"2026-05-08T16:09:51","modified_gmt":"2026-05-08T14:09:51","slug":"8x8","status":"publish","type":"page","link":"https:\/\/www.cloudtalk.io\/sk\/recenzie-telefonnych-systemov\/8x8\/","title":{"rendered":"Recenzia 8&#215;8 [cgv actual_year]"},"content":{"rendered":"<div class=\"wp-block-cloudtalk-under-navigation-social-proof\"><div class=\"under-navigation-social-proof-block\"><div class=\"under-navigation-social-proof-block__cards\"><div class=\"under-navigation-social-proof-block__cards-track\"><div class=\"under-navigation-social-proof-block__card\" data-half-star=\"true\"><div class=\"under-navigation-social-proof-block__card-header\"><div class=\"under-navigation-social-proof-block__card-logos\"><div class=\"under-navigation-social-proof-block__card-logo\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/01\/G2.svg\" 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clip-path=\"url(#clip0_social_proof_2_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"under-navigation-social-proof-block__card-content\"><p class=\"under-navigation-social-proof-block__card-number\">50,000+&nbsp;<\/p><p class=\"under-navigation-social-proof-block__card-label\">Z\u00e1kazn\u00edci<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-seo-hero wp-block-cloudtalk-seo-hero\"><div class=\"sh\"><h1 class=\"sh__title\">Recenzia 8&#215;8 2026:<br>Funkcie, ceny &amp; sp\u00e4tn\u00e1 v\u00e4zba od pou\u017e\u00edvate\u013eov<\/h1><p class=\"sh__description\">Sk\u00famate 8&#215;8? Zistite, \u010do hovoria skuto\u010dn\u00ed pou\u017e\u00edvatelia o kvalite hovorov, funkci\u00e1ch a podpore \u2013 a tie\u017e, ako sa CloudTalk porovn\u00e1va.<\/p><div class=\"sh__buttons wp-block-buttons\"><div class=\"wp-block-button btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/sk\/vyskusat-demo\/\" class=\"wp-block-button__link wp-element-button\">Z\u00edskajte demo CloudTalk<\/a><\/div><div class=\"wp-block-button btn-ghost btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/8x8-alternative\/\" class=\"wp-block-button__link wp-element-button\">Alternat\u00edvy 8&#215;8 \u2192<\/a><\/div><\/div><\/div><\/div>\n\n\n<div class=\"wp-block-cloudtalk-row\" style=\"--column-widths:minmax(0, 280px) minmax(660px, 1fr) minmax(0, 280px);--mobile-order-1:2;--mobile-order-2:3;--mobile-order-3:1\">\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"wp-block-cloudtalk-table-of-contents\" data-level-depth=\"3\" data-total-items=\"3\"><div class=\"toc__heading\">Table of contents<\/div><div class=\"toc__list\"><div class=\"toc__item level-2\"><a href=\"#co-je-8x8\">\u010co je 8&#215;8?<\/a><\/div><div class=\"toc__item level-3\"><a href=\"#ake-su-klucove-funkcie-8x8\">Ak\u00e9 s\u00fa k\u013e\u00fa\u010dov\u00e9 funkcie 8&#215;8?<\/a><\/div><div class=\"toc__item level-2\"><a href=\"#co-hovoria-pouzivatelia-o-8x8\">\u010co hovoria pou\u017e\u00edvatelia o 8&#215;8<\/a><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><h2 class=\"wp-block-heading\">\u010co je 8&#215;8?<\/h2>\n\n<p>8&#215;8 je dlhoro\u010dn\u00fd l\u00edder v oblasti XCaaS, zjednocuj\u00faci kontaktn\u00e9 centrum a podnikov\u00fa telef\u00f3niu na jednej glob\u00e1lnej platforme. Od svojho IPO v roku 1997 sa rozr\u00e1stla a obsluhuje tis\u00edce z\u00e1kazn\u00edkov prostredn\u00edctvom svojho flexibiln\u00e9ho <a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/navrhar-toku-hovorov-vytvarajte-a-automatizujte-toky-hovorov\/\">Dizajn\u00e9ra toku hovorov<\/a>. Je to \u010dast\u00e1 vo\u013eba pre firmy, ktor\u00e9 potrebuj\u00fa <a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/ziskajte-medzinarodne-virtualne-telefonne-cisla-pre-viac-ako-160-krajin\/\">Medzin\u00e1rodn\u00e9 \u010d\u00edsla<\/a> a \u0161irok\u00e9 geografick\u00e9 pokrytie.<\/p>\n\n<p>Cestovn\u00e1 mapa na rok 2026 zd\u00f4raz\u0148uje Smart Assist pre nav\u00e1dzanie v re\u00e1lnom \u010dase a <a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.cloudtalk.io\/sk\/inteligencia-konverzacie-na-baze-umelej-inteligencie\/\">CloudTalk AI<\/a> pre anal\u00fdzu interakci\u00ed. Jeho overen\u00e1 chybovos\u0165 slov pri prepise zost\u00e1va \u0161pi\u010dkou v odvetv\u00ed, zatia\u013e \u010do nov\u00e9 partnerstv\u00e1 sa hlb\u0161ie pon\u00e1raj\u00fa do agentnej AI. Tieto funkcie zabezpe\u010duj\u00fa vysokokvalitn\u00fd <a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/prepis-hovorov\/\">Prepis hovorov<\/a> naprie\u010d 100 % interakci\u00ed pre kou\u010ding zalo\u017een\u00fd na d\u00e1tach.<\/p>\n\n<p>V\u00fdzvy pretrv\u00e1vaj\u00fa, pokia\u013e ide o vyl\u00fa\u010denie 8&#215;8 z ur\u010dit\u00fdch podnikov\u00fdch rebr\u00ed\u010dkov pre rok 2025 a jeho komplexn\u00e9, pr\u00edplatkami za\u0165a\u017een\u00e9 \u00fa\u010dtovanie. Mnoh\u00ed recenzenti uv\u00e1dzaj\u00fa zna\u010dn\u00fd rozdiel medzi uvedenou <a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.cloudtalk.io\/sk\/cennik-softveru-pre-call-centra\/\">Cenou<\/a> a kone\u010dn\u00fdmi fakt\u00farami. Rast\u00face t\u00edmy \u010dasto uprednost\u0148uj\u00fa agiln\u00fd <a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.cloudtalk.io\/sk\/dashboard\/\">Preh\u013ead<\/a> a transparentn\u00e9 n\u00e1klady, aby sa vyhli komplexnosti star\u0161ieho \u201eXCaaS\u201c.<\/p>\n\n\n<div class=\"wp-block-cloudtalk-summary\"><div class=\"summary-block summary-block--sm\"><h3 class=\"wp-block-heading\">Ak\u00e9 s\u00fa k\u013e\u00fa\u010dov\u00e9 funkcie 8&#215;8?<\/h3>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        XCaaS zjednoten\u00e1 platforma \u2014 UCaaS, CCaaS a CPaaS na jednom d\u00e1tovom modeli a admin konzole                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        ACD kontaktn\u00e9ho centra, IVR, smerovanie na z\u00e1klade zru\u010dnost\u00ed a sp\u00e4tn\u00e9 volania z fronty (\u00farove\u0148 X6 a vy\u0161\u0161ie)                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Viac-kan\u00e1lov\u00e9 smerovanie pre hlas, e-mail, chat, SMS, soci\u00e1lne siete, RCS, WhatsApp a Viber (X7+)                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        8&#215;8 Smart Assist \u2014 nav\u00e1dzanie agentov AI v re\u00e1lnom \u010dase poh\u00e1\u0148an\u00e9 Creovai                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        8&#215;8 Intelligent Customer Assistant (virtu\u00e1lny agent) s Knowledge AI a multimod\u00e1lnymi xApps                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        8&#215;8 Engage \u2014 mobiln\u00fd zjednoten\u00fd pracovn\u00fd priestor (Zlat\u00fd v\u00ed\u0165az, 2025 London Design Awards)                    <\/div>\n                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div><\/div><\/div>\n\n\n<h2 class=\"wp-block-heading\">\u010co hovoria pou\u017e\u00edvatelia o 8&#215;8<\/h2>\n\n<p>Na z\u00e1klade 500+ overen\u00fdch recenzi\u00ed z G2, Capterra a Trustpilot<\/p>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--pros wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude0a \u010co pou\u017e\u00edvatelia miluj\u00fa<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Jednoduch\u00e9 pou\u017e\u00edvanie je naj\u010dastej\u0161ie spom\u00ednan\u00fd pozit\u00edvny aspekt v recenzi\u00e1ch \u2014 agenti a spr\u00e1vcovia sa r\u00fdchlo nau\u010dia z\u00e1kladn\u00e9 veci                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Spo\u013eahlivos\u0165 a dostupnos\u0165 \u2014 99,999 % celoplatformov\u00e1 SLA sa potvrdzuje dlhodob\u00fdmi sk\u00fasenos\u0165ami recenzentov                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Mobilita naprie\u010d zariadeniami \u2014 hovory sa \u010disto pres\u00favaj\u00fa medzi po\u010d\u00edta\u010dom a mobilom bez op\u00e4tovn\u00e9ho vyt\u00e1\u010dania                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Presnos\u0165 prepisu AI na \u00farovni 3,43 % WER, nez\u00e1visle overen\u00e1 skupinou Tolly Group                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u201eP\u00e1\u010di sa mi \u013eahko pou\u017eite\u013en\u00e9 rozhranie kontaktn\u00e9ho centra 8&#215;8 a \u010dast\u00e9 aktualiz\u00e1cie, ktor\u00e9 poskytuje. \u010co skuto\u010dne vynik\u00e1, je pridelenie \u0161pecializovan\u00e9ho account mana\u017e\u00e9ra, ktor\u00fd je v\u017edy k dispoz\u00edcii a proakt\u00edvny, najm\u00e4 ke\u010f n\u00e1m bol blokovan\u00fd text z d\u00f4vodu probl\u00e9mu s DoD. 8&#215;8 sa sna\u017eilo vyrie\u0161i\u0165 to \u010do najr\u00fdchlej\u0161ie&#8230;.\u201c<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">Jay C.<\/div><div class=\"quote-block__position\">V\u00fdkonn\u00fd riadite\u013e pre rozvoj podnikania<\/div><\/div><\/div><a href=\"https:\/\/www.g2.com\/products\/8x8-contact-center\/reviews\/8x8-contact-center-review-12447791\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Cel\u00e1 recenzia <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--cons wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude24 \u010co pou\u017e\u00edvatelia nen\u00e1vidia<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Neprieh\u013eadnos\u0165 cien \u2014 v\u00e4\u010d\u0161ina pl\u00e1nov kontaktn\u00fdch centier (X6, X8, enterprise) vy\u017eaduje kontaktovanie sales; \u017eiadna verejn\u00e1 cenn\u00edkov\u00e1 cena                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Prekvapenia v \u00fa\u010dtovan\u00ed s\u00fa o 40\u201380 % vy\u0161\u0161ie ako uveden\u00e1 cena, akon\u00e1hle s\u00fa pridan\u00e9 regula\u010dn\u00e9 poplatky, E911, bezplatn\u00e9 min\u00faty a adapt\u00e9ry                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Strm\u00e1 krivka u\u010denia pri komplexnej\u0161\u00edch produktoch CCaaS \u2014 zmeny v administr\u00e1cii si niekedy vy\u017eaduj\u00fa podporu 8&#215;8 namiesto samoobsluhy                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Mobiln\u00e1 aplik\u00e1cia sa zd\u00e1 pomal\u00e1 pri prep\u00ednan\u00ed medzi funkciami \u2014 op\u00edsan\u00e1 ako menej intuit\u00edvna ako desktopov\u00fd klient                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Dolo\u017eky o automatickom predl\u017eovan\u00ed so poplatkami za pred\u010dasn\u00e9 ukon\u010denie, ktor\u00e9 sa m\u00f4\u017eu rovna\u0165 zostatku zmluvy                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u201eP\u00e1\u010di sa mi, \u017ee m\u00f4\u017eem vidie\u0165 v\u0161etky svoje fronty a po\u010det \u010dakaj\u00facich hovorov na jednej obrazovke. Preklad je hrozn\u00fd a nepresn\u00fd. Funkcia e-mailu nie je v\u00f4bec pou\u017e\u00edvate\u013esky pr\u00edvetiv\u00e1 a je \u0165a\u017ek\u00e9 sa v nej orientova\u0165 a vyh\u013ead\u00e1va\u0165. Hovory \u010dasto padaj\u00fa.\u201c<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">Tanya L.<\/div><div class=\"quote-block__position\">Kvalita a \u0161kolenia<\/div><\/div><\/div><a href=\"https:\/\/www.g2.com\/products\/8x8-contact-center\/reviews\/8x8-contact-center-review-12245587\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Cel\u00e1 recenzia <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div style=\"--rcc-slides-per-view: 2;\" class=\"wp-block-cloudtalk-review-card-carousel rcc--post-content wp-block-cloudtalk-review-card-carousel\" data-display-mode=\"post-content\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">O \u010dom \u013eudia hovoria o 8&#215;8 na G2?<\/h2><p class=\"rcc__description\">Pozrite sa, \u010do hovoria skuto\u010dn\u00ed pou\u017e\u00edvatelia o produkte 8&#215;8 na G2 \u2014 \u00faprimn\u00e9 recenzie, re\u00e1lne sk\u00fasenosti a sp\u00e4tn\u00e1 v\u00e4zba od t\u00edmov, ktor\u00e9 ho pou\u017e\u00edvali.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/G2.svg\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"1.5 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star review-card__star--half\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><defs><linearGradient id=\"halfStar\"><stop offset=\"55%\" stop-color=\"#F59E0B\"\/><stop offset=\"55%\" stop-color=\"#F5F5F5\"\/><\/linearGradient><\/defs><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"url(#halfStar)\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u201eMusie\u0165 otv\u00e1ra\u0165 8&#215;8 Work a 8&#215;8 Workspace je otravn\u00e9. Nemo\u017enos\u0165 jednoducho pou\u017ei\u0165 jednu platformu pre v\u0161etky hovory a zbiera\u0165 d\u00e1ta z 2 r\u00f4znych miest je frustruj\u00faca.\u201c<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Jessica R.<\/span><span class=\"review-card__tag review-card__tag--gray\">Stredn\u00fd trh<\/span><\/div><p class=\"review-card__position\">Riadite\u013e ortodontickej lie\u010dby<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"Logo G2\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"5 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u201eP\u00e1\u010di sa mi pridan\u00e1 integr\u00e1cia prehliada\u010da. Opravili probl\u00e9my s integr\u00e1ciou prehliada\u010da, kde predt\u00fdm pokus o prihl\u00e1senie z prehliada\u010da sp\u00f4sobil jeho p\u00e1d. Potom ste si museli stiahnu\u0165 nat\u00edvneho klienta, aby ste sa pripojili k stretnutiu. Teraz sta\u010d\u00ed klikn\u00fa\u0165 na \u201epripoji\u0165 sa z prehliada\u010da\u201c a pou\u017ei\u0165 k\u00f3d, ak je k dispoz\u00edcii, a voila!.\u201c<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">V K.<\/span><span class=\"review-card__tag review-card__tag--gray\">Mal\u00e9 podniky<\/span><\/div><p class=\"review-card__position\">vCIO<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"Logo G2\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"5 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u201eJednoduch\u00e9 pou\u017e\u00edvanie a schopnos\u0165 vytv\u00e1ra\u0165 a rie\u0161i\u0165 probl\u00e9my. Niektor\u00e9 mo\u017enosti sa \u0165a\u017eko h\u013eadaj\u00fa, ale celkovo je pre koncov\u00fdch pou\u017e\u00edvate\u013eov ve\u013emi robustn\u00fd.\u201c<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Anthony R.<\/span><span class=\"review-card__tag review-card__tag--gray\">Stredn\u00fd trh<\/span><\/div><p class=\"review-card__company\">N\u00e1zov spolo\u010dnosti<\/p><p class=\"review-card__position\">Po\u010d\u00edta\u010dov\u00fd technik<\/p><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"ci ci--sticky wp-block-cloudtalk-content-item\"><div class=\"ci__header\"><img decoding=\"async\" class=\"ci__icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/8x8_DkGrey_Transparent_200x200@1x.png\" alt=\"\" width=\"32\" height=\"32\" loading=\"lazy\" \/><span class=\"ci__name\">8&#215;8<\/span><\/div><div class=\"ci__items\"><div class=\"ci__item\"><span class=\"ci__label\">Zalo\u017een\u00e9<\/span><span class=\"ci__value\">1987<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Ve\u013ekos\u0165 t\u00edmu<\/span><span class=\"ci__value\">1900-2000 Zamestnancov<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Pokrytie<\/span><span class=\"ci__value\">55+ Kraj\u00edn<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Hodnotenie G2<\/span><span class=\"ci__value\">4.1\/5<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Po\u010diato\u010dn\u00e1 cena<\/span><span class=\"ci__value\">Vy\u017eiadajte si cenov\u00fa ponuku<\/span><\/div><\/div><\/div><\/div>\n<\/div>\n\n\n<div class=\"wp-block-cloudtalk-homepage-hero-section wp-block-cloudtalk-homepage-hero-section\"><div class=\"homepage-hero-section homepage-hero-section--has-top-border\"><div class=\"homepage-hero-section__content\"><div class=\"homepage-hero-section__tags\"><span class=\"homepage-hero-section__tag\"><span>CloudTalk &#8211; #1 8&#215;8 Alternative<\/span><\/span><span class=\"homepage-hero-section__tag homepage-hero-section__tag--highlighted\"><img loading=\"lazy\" decoding=\"async\" class=\"homepage-hero-section__tag-icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"\" width=\"16\" height=\"16\" \/><span>2025 Winter Leader<\/span><\/span><\/div><div class=\"homepage-hero-section__headline\"><h2>H\u013ead\u00e1te alternat\u00edvu k 8&#215;8?<\/h2><\/div><div class=\"homepage-hero-section__description\"><p>Pozrite sa, pre\u010do 4,000+ firiem pre\u0161lo na CloudTalk pre vynikaj\u00facu kvalitu hovorov a funkcie poh\u00e1\u0148an\u00e9 AI.<\/p><\/div><div class=\"homepage-hero-section__buttons\"><a href=\"https:\/\/www.cloudtalk.io\/sk\/vyskusat-demo\/\" class=\"btn btn-regular btn-secondary\">Z\u00edskajte demo<\/a><a href=\"https:\/\/www.cloudtalk.io\/blog\/8x8-pricing\/\" class=\"btn btn-regular btn-ghost\">Pozrite si porovnanie<\/a><\/div><div class=\"homepage-hero-section__logo-carousel\"><div class=\"wp-block-cloudtalk-logo-carousel wp-block-cloudtalk-logo-carousel\"><\/div><\/div><div class=\"homepage-hero-section__image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Product_Design.png\" alt=\"Hero image\" \/><div class=\"homepage-hero-section__video-blocks\"><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--1\"><div class=\"homepage-hero-section__video-text\">Pridajte ob\u013e\u00faben\u00e9 integr\u00e1cie<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Integracie_184x60.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--2\"><div class=\"homepage-hero-section__video-text\">Z\u00edskajte lok\u00e1lne \u010d\u00edsla<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Numbers_184x89.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--3\"><div class=\"homepage-hero-section__video-text\">Pridajte hlasov\u00fdch agentov AI<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Video_184x109.mp4\" autoplay loop playsinline muted><\/video><\/div><\/div><\/div><div class=\"homepage-hero-section__feature-highlights\"><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"22\" viewBox=\"0 0 23 22\" fill=\"none\"><path d=\"M14.5 2.5V1M18.4393 3.56066L19.5 2.5M19.5103 7.5H21.0103M20.9506 12C20.4489 17.0533 16.1853 21 11 21C5.47715 21 1 16.5228 1 11C1 5.81465 4.94668 1.5511 10 1.04938M11 7H15V11M14.6197 7C12.2653 10.3276 8.38636 12.5 4 12.5C2.9971 12.5 2.02072 12.3864 1.08302 12.1715\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Najlep\u0161ie hodnoten\u00e9 na G2<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>D\u00f4sledne vysoko hodnoten\u00e9 na G2, CloudTalk pom\u00e1ha t\u00edmom r\u00fdchlej\u0161ie sa rozbehn\u00fa\u0165, vyhn\u00fa\u0165 sa zlo\u017eitosti a spo\u013eahn\u00fa\u0165 sa na telef\u00f3nny syst\u00e9m, ktor\u00fd funguje o\u010dak\u00e1van\u00fdm sp\u00f4sobom od prv\u00e9ho d\u0148a.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 16C12.866 16 16 12.866 16 9C16 5.13401 12.866 2 9 2C5.13401 2 2 5.13401 2 9C2 12.866 5.13401 16 9 16Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M15 22C18.866 22 22 18.866 22 15C22 11.134 18.866 8 15 8C11.134 8 8 11.134 8 15C8 18.866 11.134 22 15 22Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>100+ integr\u00e1ci\u00ed<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Va\u0161e CRM, helpdesk a predajn\u00e9 n\u00e1stroje u\u017e spolu komunikuj\u00fa. CloudTalk sa jednoducho pripoj\u00ed do konverz\u00e1cie a urob\u00ed ju ove\u013ea produkt\u00edvnej\u0161ou.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M2.68675 15.6451L4.59494 14.5435C4.6983 14.4839 4.8196 14.4631 4.9369 14.4851L8.6914 15.1878C8.99995 15.2455 9.28478 15.008 9.28338 14.6941L9.26876 11.4045C9.26836 11.3151 9.29193 11.2272 9.33701 11.15L11.2317 7.90621C11.3303 7.73739 11.3215 7.52658 11.2091 7.3666L8.01892 2.82568M19.0002 4.85905C13.5002 7.50004 16.5 11 17.5002 11.5C19.3773 12.4384 21.9876 12.5 21.9876 12.5C21.9958 12.3344 22 12.1677 22 12C22 6.47715 17.5228 2 12 2C6.47715 2 2 6.47715 2 12C2 17.5228 6.47715 22 12 22C12.1677 22 12.3344 21.9959 12.5 21.9877M16.7578 21.9398L13.591 13.591L21.9398 16.7578L18.2376 18.2376L16.7578 21.9398Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Pokrytie vo viac ako 160 krajin\u00e1ch<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Od susedstva po cel\u00fd svet, CloudTalk udr\u017euje va\u0161e hovory \u010dist\u00e9, lok\u00e1lne a pripraven\u00e9 r\u00e1s\u0165 s va\u0161\u00edm podnikom.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<section class=\"cs cs--bg-gradient-to-blue cs--layout-stacked wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">CloudTalk vs 8&#215;8: Porovnanie<\/h2><p class=\"cs__description\">Pozrite sa, ako CloudTalk poskytuje vynikaj\u00faci v\u00fdkon tam, kde na tom najviac z\u00e1le\u017e\u00ed<\/p><\/div><\/div>\n<div class=\"cs__content\"><div class=\"wp-block-cloudtalk-before-after-table\"><div class=\"bat__table\"><div class=\"bat__row bat__row--header\"><div class=\"bat__cell bat__cell--label\"><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__column-header\">8&#215;8<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__column-header\">CloudTalk<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Transparentnos\u0165 cien<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Pl\u00e1ny kontaktn\u00e9ho centra X6 \u2013 X8 s\u00fa len na vy\u017eiadanie cenovej ponuky. Skuto\u010dn\u00e9 fakt\u00fary s\u00fa o 40 \u2013 80 % vy\u0161\u0161ie ako uveden\u00e9 ceny za miesto, akon\u00e1hle sa pridaj\u00fa regula\u010dn\u00e9 poplatky, E911, bezplatn\u00e9 min\u00faty a adapt\u00e9ry.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Lite pl\u00e1n za \u20ac19 s modul\u00e1rnej\u0161\u00edm pr\u00edstupom, ktor\u00fd v\u00e1m umo\u017e\u0148uje plati\u0165 iba za pokro\u010dil\u00fa AI alebo v\u00fdkon vyt\u00e1\u010dania, ktor\u00e9 v\u00e1\u0161 t\u00edm skuto\u010dne pou\u017e\u00edva.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Zameranie produktu<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">XCaaS \u2014 del\u00ed v\u00fdskum a v\u00fdvoj medzi UCaaS, CCaaS a CPaaS. Funkcie kontaktn\u00e9ho centra s\u00faperia o invest\u00edcie s videom, t\u00edmov\u00fdm chatom a v\u00fdvoj\u00e1rskymi API.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Zameran\u00e9 na kontaktn\u00e9 centrum. Ka\u017ed\u00e1 funkcia a polo\u017eka pl\u00e1nu je navrhnut\u00e1 pre produktivitu agentov, preh\u013ead mana\u017e\u00e9rov a v\u00fdkon kontaktn\u00e9ho centra.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Kvalita podpory<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Software Advice hodnot\u00ed podporu 3,7\/5 (pod priemerom kateg\u00f3rie). 66 r\u00f4znych zmienok v recenzi\u00e1ch o medzer\u00e1ch v podpore naprie\u010d G2 a Software Advice.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">R\u00fdchla, personalizovan\u00e1 podpora je d\u00f4sledne uv\u00e1dzan\u00e1 ako siln\u00e1 str\u00e1nka. Vymenovan\u00ed CSM s\u00fa k dispoz\u00edcii na platen\u00fdch \u00farovniach bez potreby upgradu podpory len pre podniky.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">H\u013abka odch\u00e1dzaj\u00facich hovorov<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Outbound dialer existuje v \u00farovniach CC, ale jeho p\u00f4vod je UCaaS\/PBX, nie odch\u00e1dzaj\u00face hovory. Men\u0161ia h\u013abka v oblasti spr\u00e1vy zoznamov, tempa a pracovn\u00fdch postupov \u0161pecifick\u00fdch pre dialer.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Power Dialer, Smart Dialer, AI Dialer a Parallel Dialer \u2014 \u0161peci\u00e1lne navrhnut\u00e9 pre predajom riaden\u00e9 odch\u00e1dzaj\u00face hovory. Viac ako 80 \u017eiv\u00fdch konverz\u00e1ci\u00ed na agenta denne.<\/span><\/div><\/div><\/div><div class=\"bat__slider\" aria-label=\"Comparison cards\"><div class=\"bat__slider-track\"><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Transparentnos\u0165 cien<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>8&#215;8:<\/strong> Pl\u00e1ny kontaktn\u00e9ho centra X6 \u2013 X8 s\u00fa len na vy\u017eiadanie cenovej ponuky. Skuto\u010dn\u00e9 fakt\u00fary s\u00fa o 40 \u2013 80 % vy\u0161\u0161ie ako uveden\u00e9 ceny za miesto, akon\u00e1hle sa pridaj\u00fa regula\u010dn\u00e9 poplatky, E911, bezplatn\u00e9 min\u00faty a adapt\u00e9ry.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Lite pl\u00e1n za \u20ac19 s modul\u00e1rnej\u0161\u00edm pr\u00edstupom, ktor\u00fd v\u00e1m umo\u017e\u0148uje plati\u0165 iba za pokro\u010dil\u00fa AI alebo v\u00fdkon vyt\u00e1\u010dania, ktor\u00e9 v\u00e1\u0161 t\u00edm skuto\u010dne pou\u017e\u00edva.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Zameranie produktu<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>8&#215;8:<\/strong> XCaaS \u2014 del\u00ed v\u00fdskum a v\u00fdvoj medzi UCaaS, CCaaS a CPaaS. Funkcie kontaktn\u00e9ho centra s\u00faperia o invest\u00edcie s videom, t\u00edmov\u00fdm chatom a v\u00fdvoj\u00e1rskymi API.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Zameran\u00e9 na kontaktn\u00e9 centrum. Ka\u017ed\u00e1 funkcia a polo\u017eka pl\u00e1nu je navrhnut\u00e1 pre produktivitu agentov, preh\u013ead mana\u017e\u00e9rov a v\u00fdkon kontaktn\u00e9ho centra.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Kvalita podpory<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>8&#215;8:<\/strong> Software Advice hodnot\u00ed podporu 3,7\/5 (pod priemerom kateg\u00f3rie). 66 r\u00f4znych zmienok v recenzi\u00e1ch o medzer\u00e1ch v podpore naprie\u010d G2 a Software Advice.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> R\u00fdchla, personalizovan\u00e1 podpora je d\u00f4sledne uv\u00e1dzan\u00e1 ako siln\u00e1 str\u00e1nka. Vymenovan\u00ed CSM s\u00fa k dispoz\u00edcii na platen\u00fdch \u00farovniach bez potreby upgradu podpory len pre podniky.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">H\u013abka odch\u00e1dzaj\u00facich hovorov<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>8&#215;8:<\/strong> Outbound dialer existuje v \u00farovniach CC, ale jeho p\u00f4vod je UCaaS\/PBX, nie odch\u00e1dzaj\u00face hovory. Men\u0161ia h\u013abka v oblasti spr\u00e1vy zoznamov, tempa a pracovn\u00fdch postupov \u0161pecifick\u00fdch pre dialer.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Power Dialer, Smart Dialer, AI Dialer a Parallel Dialer \u2014 \u0161peci\u00e1lne navrhnut\u00e9 pre predajom riaden\u00e9 odch\u00e1dzaj\u00face hovory. Viac ako 80 \u017eiv\u00fdch konverz\u00e1ci\u00ed na agenta denne.<\/span><\/div><\/div><\/div><div class=\"bat__slider-dots\" role=\"tablist\" aria-label=\"Slide navigation\"><\/div><\/div><\/div><\/div>\n<\/div><\/section>\n\n<section class=\"cs cs--bg-white cs--layout-inline cs--has-top-border wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">Pre\u010do si vybra\u0165 CloudTalk namiesto 8&#215;8<\/h2><p class=\"cs__description\">\u0160es\u0165 funkci\u00ed, o ktor\u00fdch n\u00e1m z\u00e1kazn\u00edci 8&#215;8 hovoria, \u017ee by si priali ma\u0165 od prv\u00e9ho d\u0148a.<\/p><\/div><\/div>\n<div class=\"cs__content\"><div style=\"--fcg-cols: 3\" class=\"fcg wp-block-cloudtalk-feature-card-grid\"><div class=\"fcg__grid\"><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M13.5295 8.35186C12.9571 8.75995 12.2566 9 11.5 9C9.567 9 8 7.433 8 5.5C8 3.567 9.567 2 11.5 2C12.753 2 13.8522 2.65842 14.4705 3.64814M6 20.0872H8.61029C8.95063 20.0872 9.28888 20.1277 9.61881 20.2086L12.3769 20.8789C12.9753 21.0247 13.5988 21.0388 14.2035 20.9214L17.253 20.3281C18.0585 20.1712 18.7996 19.7854 19.3803 19.2205L21.5379 17.1217C22.154 16.5234 22.154 15.5524 21.5379 14.9531C20.9832 14.4134 20.1047 14.3527 19.4771 14.8103L16.9626 16.6449C16.6025 16.9081 16.1643 17.0498 15.7137 17.0498H13.2855L14.8311 17.0498C15.7022 17.0498 16.4079 16.3633 16.4079 15.5159V15.2091C16.4079 14.5055 15.9156 13.892 15.2141 13.7219L12.8286 13.1417C12.4404 13.0476 12.0428 13 11.6431 13C10.6783 13 8.93189 13.7988 8.93189 13.7988L6 15.0249M20 6.5C20 8.433 18.433 10 16.5 10C14.567 10 13 8.433 13 6.5C13 4.567 14.567 3 16.5 3C18.433 3 20 4.567 20 6.5ZM2 14.6L2 20.4C2 20.9601 2 21.2401 2.10899 21.454C2.20487 21.6422 2.35785 21.7951 2.54601 21.891C2.75992 22 3.03995 22 3.6 22H4.4C4.96005 22 5.24008 22 5.45399 21.891C5.64215 21.7951 5.79513 21.6422 5.89101 21.454C6 21.2401 6 20.9601 6 20.4V14.6C6 14.0399 6 13.7599 5.89101 13.546C5.79513 13.3578 5.64215 13.2049 5.45399 13.109C5.24008 13 4.96005 13 4.4 13L3.6 13C3.03995 13 2.75992 13 2.54601 13.109C2.35785 13.2049 2.20487 13.3578 2.10899 13.546C2 13.7599 2 14.0399 2 14.6Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>Transparentn\u00e1 faktur\u00e1cia<\/strong><\/h3><p class=\"fc__desc\">Fakt\u00fary 8&#215;8 \u010dasto st\u00fapaj\u00fa o 40 \u2013 80 % nad p\u00f4vodn\u00fa cenov\u00fa ponuku z d\u00f4vodu regula\u010dn\u00fdch poplatkov a pr\u00edplatkov za E911. CloudTalk pon\u00faka pau\u0161\u00e1lne pl\u00e1ny za ka\u017ed\u00e9 miesto, ktor\u00e9 zah\u0155\u0148aj\u00fa <strong><a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/nahravanie-v-call-centre-automaticke-zachytavanie-hovorov\/\" target=\"_blank\" rel=\"noreferrer noopener\">nahr\u00e1vanie hovorov<\/a><\/strong>, \u010d\u00edm zais\u0165uje, \u017ee va\u0161a cenov\u00e1 ponuka sa zhoduje s va\u0161\u00edm kone\u010dn\u00fdm \u00fa\u010dtom bez skryt\u00fdch polo\u017eiek alebo prekvapiv\u00fdch automatick\u00fdch obnoven\u00ed.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M21 21H6.2C5.07989 21 4.51984 21 4.09202 20.782C3.71569 20.5903 3.40973 20.2843 3.21799 19.908C3 19.4802 3 18.9201 3 17.8V3M7 14.5V17.5M11.5 11.5V17.5M16 8.5V17.5M20.5 5.5V17.5\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>S\u00fastreden\u00e1 inov\u00e1cia<\/strong><\/h3><p class=\"fc__desc\">8&#215;8 del\u00ed v\u00fdskum a v\u00fdvoj medzi video a t\u00edmov\u00fd chat, zatia\u013e \u010do CloudTalk sa 100 % zameriava na hlasov\u00fd v\u00fdkon. Toto odhodlanie umo\u017e\u0148uje hlb\u0161ie zdokonalenie <strong><a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/zaradovanie-hovorov-do-fronty-co-to-je-ako-to-funguje-a-osvedcene-postupy\/\" target=\"_blank\" rel=\"noreferrer noopener\">radenia hovorov<\/a><\/strong> a <strong><a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/smerovaci-softver-zalozeny-na-zrucnostiach-zvysenie-efektivnosti-smerovania-agentov\/\" target=\"_blank\" rel=\"noreferrer noopener\">smerovania na z\u00e1klade zru\u010dnost\u00ed<\/a><\/strong> pre t\u00edmy, ktor\u00e9 uprednost\u0148uj\u00fa konverz\u00e1cie s vysok\u00fdm objemom pred generick\u00fdmi firemn\u00fdmi aplik\u00e1ciami.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M19 21V15M16 18H22M12 15H8C6.13623 15 5.20435 15 4.46927 15.3045C3.48915 15.7105 2.71046 16.4892 2.30448 17.4693C2 18.2044 2 19.1362 2 21M15.5 3.29076C16.9659 3.88415 18 5.32131 18 7C18 8.67869 16.9659 10.1159 15.5 10.7092M13.5 7C13.5 9.20914 11.7091 11 9.5 11C7.29086 11 5.5 9.20914 5.5 7C5.5 4.79086 7.29086 3 9.5 3C11.7091 3 13.5 4.79086 13.5 7Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>Spo\u013eahliv\u00e9 servisn\u00e9 partnerstvo<\/strong><\/h3><p class=\"fc__desc\">S hodnoteniami podpory pod priemerom kateg\u00f3rie, pou\u017e\u00edvatelia 8&#215;8 \u010dasto hl\u00e1sia probl\u00e9my po\u010das technick\u00fdch \u0165a\u017ekost\u00ed. CloudTalk poskytuje pohotovou pomoc s vidite\u013enos\u0165ou <strong><a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/stav-agenta-sledovanie-dostupnosti-agentov\/\" target=\"_blank\" rel=\"noreferrer noopener\">stavu agenta<\/a><\/strong> a menovan\u00fdch CSM, \u010d\u00edm zais\u0165uje, \u017ee zlyhanie smerovania sa nikdy nestane udalos\u0165ou zastavuj\u00facou pr\u00edjmy pre stredne ve\u013ek\u00e9 t\u00edmy.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M20.9996 8V3M20.9996 3H15.9996M20.9996 3L14.9996 9M10.2266 13.8631C9.02506 12.6615 8.07627 11.3028 7.38028 9.85323C7.32041 9.72854 7.29048 9.66619 7.26748 9.5873C7.18576 9.30695 7.24446 8.96269 7.41447 8.72526C7.46231 8.65845 7.51947 8.60129 7.63378 8.48698C7.98338 8.13737 8.15819 7.96257 8.27247 7.78679C8.70347 7.1239 8.70347 6.26932 8.27247 5.60643C8.15819 5.43065 7.98338 5.25585 7.63378 4.90624L7.43891 4.71137C6.90747 4.17993 6.64174 3.91421 6.35636 3.76987C5.7888 3.4828 5.11854 3.4828 4.55098 3.76987C4.2656 3.91421 3.99987 4.17993 3.46843 4.71137L3.3108 4.86901C2.78117 5.39863 2.51636 5.66344 2.31411 6.02348C2.08969 6.42298 1.92833 7.04347 1.9297 7.5017C1.93092 7.91464 2.01103 8.19687 2.17124 8.76131C3.03221 11.7947 4.65668 14.6571 7.04466 17.045C9.43264 19.433 12.295 21.0575 15.3284 21.9185C15.8928 22.0787 16.1751 22.1588 16.588 22.16C17.0462 22.1614 17.6667 22 18.0662 21.7756C18.4263 21.5733 18.6911 21.3085 19.2207 20.7789L19.3783 20.6213C19.9098 20.0898 20.1755 19.8241 20.3198 19.5387C20.6069 18.9712 20.6069 18.3009 20.3198 17.7333C20.1755 17.448 19.9098 17.1822 19.3783 16.6508L19.1835 16.4559C18.8339 16.1063 18.6591 15.9315 18.4833 15.8172C17.8204 15.3862 16.9658 15.3862 16.3029 15.8172C16.1271 15.9315 15.9523 16.1063 15.6027 16.4559C15.4884 16.5702 15.4313 16.6274 15.3644 16.6752C15.127 16.8453 14.7828 16.904 14.5024 16.8222C14.4235 16.7992 14.3612 16.7693 14.2365 16.7094C12.7869 16.0134 11.4282 15.0646 10.2266 13.8631Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>Predajom riaden\u00e9 odch\u00e1dzaj\u00face hovory<\/strong><\/h3><p class=\"fc__desc\">P\u00f4vod 8&#215;8 je n\u00e1hrada PBX, zatia\u013e \u010do CloudTalk sp\u00e1ja <strong><a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/inteligentne-vytacanie\/\" target=\"_blank\" rel=\"noreferrer noopener\">Smart Dialer<\/a><\/strong> a <strong><a href=\"https:\/\/www.cloudtalk.io\/sk\/preview-dialer\/\" target=\"_blank\" rel=\"noreferrer noopener\">Preview Dialer<\/a><\/strong> pre ve\u013ekoobjemov\u00e9 oslovovanie. T\u00e1to architekt\u00fara umo\u017e\u0148uje agentom dosiahnu\u0165 viac ako 80 \u017eiv\u00fdch konverz\u00e1ci\u00ed denne automatizovan\u00edm tempa zoznamu a preskakovan\u00edm neprodukt\u00edvnych hlasov\u00fdch spr\u00e1v.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 9V6C9 4.34315 7.65685 3 6 3C4.34315 3 3 4.34315 3 6C3 7.65685 4.34315 9 6 9H9ZM9 9V15M9 9H15M9 15V18C9 19.6569 7.65685 21 6 21C4.34315 21 3 19.6569 3 18C3 16.3431 4.34315 15 6 15H9ZM9 15H15M15 15H18C19.6569 15 21 16.3431 21 18C21 19.6569 19.6569 21 18 21C16.3431 21 15 19.6569 15 18V15ZM15 15V9M15 9V6C15 4.34315 16.3431 3 18 3C19.6569 3 21 4.34315 21 6C21 7.65685 19.6569 9 18 9H15Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong><strong>Flexibiln\u00fd v\u00fdkon AI<\/strong><\/strong><\/h3><p class=\"fc__desc\">8&#215;8 uzamyk\u00e1 svoje najlep\u0161ie funkcie AI za najdrah\u0161ie \u00farovne CC, \u010d\u00edm n\u00fati k \u00fapln\u00e9mu upgradu \u00fa\u010dtu pre jednoduch\u00fd pr\u00edstup. CloudTalk pon\u00faka <strong><a href=\"https:\/\/www.cloudtalk.io\/sk\/inteligencia-konverzacie-na-baze-umelej-inteligencie\/\" target=\"_blank\" rel=\"noreferrer noopener\">CloudTalk AI<\/a><\/strong> ako flexibiln\u00fd doplnok, ktor\u00fd v\u00e1m umo\u017e\u0148uje nasadi\u0165 <strong><a href=\"https:\/\/www.cloudtalk.io\/sk\/analyza-sentimentu\/\" target=\"_blank\" rel=\"noreferrer noopener\">anal\u00fdzu sentimentu<\/a><\/strong> a automatizovan\u00e9 s\u00fahrny na pl\u00e1ne, ktor\u00fd u\u017e m\u00e1te, bez po\u017eiadavky na licenciu len pre podniky.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 17.5H3.5M6.5 12H2M9 6.5H4M17 3L10.4036 12.235C10.1116 12.6438 9.96562 12.8481 9.97194 13.0185C9.97744 13.1669 10.0486 13.3051 10.1661 13.3958C10.3011 13.5 10.5522 13.5 11.0546 13.5H16L15 21L21.5964 11.765C21.8884 11.3562 22.0344 11.1519 22.0281 10.9815C22.0226 10.8331 21.9514 10.6949 21.8339 10.6042C21.6989 10.5 21.4478 10.5 20.9454 10.5H16L17 3Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>Zjednodu\u0161en\u00e1 agilita pre stredne ve\u013ek\u00e9 firmy<\/strong><\/h3><p class=\"fc__desc\">8&#215;8 \u010dasto zahlcuje pou\u017e\u00edvate\u013eov prebyto\u010dn\u00fdmi podnikov\u00fdmi funkciami a komplexnou navig\u00e1ciou. CloudTalk poskytuje z\u00e1kladn\u00e9 vysokov\u00fdkonn\u00e9 n\u00e1stroje, ako je <strong><a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/softver-call-center-wallboard\/\" target=\"_blank\" rel=\"noreferrer noopener\">n\u00e1stenka<\/a><\/strong> v re\u00e1lnom \u010dase a <strong><a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/prioritna-fronta-hovorov-cloudtalk\/\" target=\"_blank\" rel=\"noreferrer noopener\">VIP fronty<\/a><\/strong> v modernom rozhran\u00ed, \u010do v\u00e1\u0161mu t\u00edmu umo\u017e\u0148uje spusti\u0165 a rozbehn\u00fa\u0165 nov\u00e9 kampane za jedin\u00e9 popoludnie.<\/p><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/section>\n\n<div style=\"--rcc-slides-per-view: 2;\" class=\"wp-block-cloudtalk-review-card-carousel rcc--has-top-border wp-block-cloudtalk-review-card-carousel\" data-display-mode=\"section\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">Firmy, ktor\u00e9 pre\u0161li na CloudTalk<\/h2><p class=\"rcc__description\">Skuto\u010dn\u00e9 v\u00fdsledky od skuto\u010dn\u00fdch spolo\u010dnost\u00ed, ktor\u00e9 pre\u0161li \u2013 a nikdy sa neobzreli sp\u00e4\u0165.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201eNa starej platforme neexistovalo automatick\u00e9 vytv\u00e1ranie tiketov. Museli sme manu\u00e1lne kontrolova\u0165 z\u00e1znamy, aby sme zistili, ktor\u00e9 hovory boli zme\u0161kan\u00e9 a \u010di sa na ne nadviazalo. Bolo \u0165a\u017ek\u00e9 presne sledova\u0165, ko\u013eko hovorov sme zme\u0161kali alebo zvl\u00e1dli.\u201c<br><br>\u201eKe\u010f sme pre\u0161li na CloudTalk, po\u010det zme\u0161kan\u00fdch hovorov klesol o 23 %. To nie je len \u010d\u00edslo; to s\u00fa z\u00e1kazn\u00edci, s ktor\u00fdmi sa dok\u00e1\u017eeme spoji\u0165 sk\u00f4r, ne\u017e bude pr\u00edli\u0161 neskoro.\u201c<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Ayif Amrullah<\/cite><p class=\"social-proof-block__position\">Mana\u017e\u00e9r dod\u00e1vate\u013esk\u00fdch oper\u00e1ci\u00ed v Aspire<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">23%<\/span><span class=\"social-proof-block__statistic-description\">Pokles zme\u0161kan\u00fdch hovorov<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">50%<\/span><span class=\"social-proof-block__statistic-description\">R\u00fdchlej\u0161ia QA s analytikou<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/aspire-logo-dark.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/aspire\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201eNemali sme d\u00f4veryhodn\u00e9 \u00fadaje. Spr\u00e1vy sa nezhodovali, hovory neboli spr\u00e1vne nahr\u00e1van\u00e9 a dokonca aj nezrovnalosti vo faktur\u00e1cii sa stali opakuj\u00facim sa probl\u00e9mom.\u201c<br><br>\u201eS CloudTalkom m\u00e1me kone\u010dne preh\u013ead. Vid\u00edme, ktor\u00e9 t\u00edmy vybavuj\u00fa hovory a \u010di s\u00fa na to tie spr\u00e1vne. To n\u00e1m umo\u017e\u0148uje prerozdeli\u0165 pracovn\u00e9 za\u0165a\u017eenie.\u201c<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Ana Pestana<\/cite><p class=\"social-proof-block__position\">Koordin\u00e1torka z\u00e1kazn\u00edckej sk\u00fasenosti v Alure<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">100%<\/span><span class=\"social-proof-block__statistic-description\">Pokles denn\u00fdch s\u0165a\u017enost\u00ed<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">Bezprobl\u00e9mov\u00e9<\/span><span class=\"social-proof-block__statistic-description\">Integr\u00e1cie s Helpdeskom a Freshdeskom<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/alura.png\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/alura\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201eS Aircallom sme uviazli na miere vyzdvihnutia 20 \u2013 30 %. S CloudTalkom sme dosiahli 40 \u2013 50 %. To urobilo obrovsk\u00fd rozdiel.\u201c<br><br>\u201eFunkciu zna\u010diek \u010dasto pou\u017e\u00edvame na sledovanie toho, kde sa potenci\u00e1lni z\u00e1kazn\u00edci nach\u00e1dzaj\u00fa v lieviku. A dashboard pom\u00e1ha ka\u017ed\u00e9mu obchodn\u00edkovi vidie\u0165, v akej f\u00e1ze sa nach\u00e1dza.\u201c<br><br><br><br><\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Syon Joshi<\/cite><p class=\"social-proof-block__position\">Chief Marketing Officer vo Velu<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">50%<\/span><span class=\"social-proof-block__statistic-description\">Miera vyzdvihnutia hovorov<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">\u00dapln\u00fd<\/span><span class=\"social-proof-block__statistic-description\">Preh\u013ead o v\u00fdkonnosti obchodn\u00edkov<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/velu-logo-dark.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/velu\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-faq wp-block-cloudtalk-faq--white wp-block-cloudtalk-faq--has-top-border wp-block-cloudtalk-faq-v2\" data-display-mode=\"section\"><div class=\"faq-block\"><div class=\"faq-block__header\"><h2 class=\"faq-block__title\">Frequently Asked Questions<\/h2><\/div><div class=\"faq-block__items\"><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-6\"><h3 class=\"faq-item__question-text\"><strong>Ako sa l\u00ed\u0161i cenov\u00fd model CloudTalku od 8&#215;8?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-6\"><div class=\"faq-item__answer\"><p>8&#215;8 pon\u00faka n\u00edzku po\u010diato\u010dn\u00fa cenu, ktor\u00e1 sa po zapo\u010d\u00edtan\u00ed regula\u010dn\u00fdch poplatkov a doplnkov \u010dasto strojn\u00e1sob\u00ed. CloudTalk pou\u017e\u00edva transparentn\u00fd model za ka\u017ed\u00e9 miesto, kde si vyberiete z\u00e1kladn\u00fd pl\u00e1n a plat\u00edte len za konkr\u00e9tne doplnky, ktor\u00e9 potrebujete. Tento modul\u00e1rny pr\u00edstup v kombin\u00e1cii s <strong><a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/poznamky-k-vyzve\/\" target=\"_blank\" rel=\"noreferrer noopener\">pozn\u00e1mkami k hovorom<\/a><\/strong> a automatizovan\u00fdm zaznamen\u00e1van\u00edm zabra\u0148uje \u201epl\u00ed\u017eeniu fakt\u00far\u201c, ktor\u00e9 je be\u017en\u00e9 u star\u0161\u00edch poskytovate\u013eov XCaaS.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-7\"><h3 class=\"faq-item__question-text\"><strong>Je AI zahrnut\u00e1 vo v\u0161etk\u00fdch pl\u00e1noch CloudTalku?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-7\"><div class=\"faq-item__answer\"><p>CloudTalk pon\u00faka <strong><a href=\"https:\/\/www.cloudtalk.io\/sk\/inteligentne-poznamky-ai\/\" target=\"_blank\" rel=\"noreferrer noopener\">AI Smart pozn\u00e1mky<\/a><\/strong> a automatizovan\u00e9 s\u00fahrny ako \u0161pecializovan\u00fd doplnok. Toto je v skuto\u010dnosti ve\u013ek\u00e1 v\u00fdhoda oproti 8&#215;8, ktor\u00e9 tieto funkcie uzamyk\u00e1 za svoje najvy\u0161\u0161ie a najdrah\u0161ie \u00farovne kontaktn\u00fdch centier. S CloudTalkom m\u00f4\u017eete prida\u0165 v\u00fdkon AI k ak\u00e9muko\u013evek profesion\u00e1lnemu pl\u00e1nu a z\u00edska\u0165 mo\u017enosti <strong><a href=\"https:\/\/www.cloudtalk.io\/transcript-search\/\" target=\"_blank\" rel=\"noreferrer noopener\">vyh\u013ead\u00e1vania v prepisoch<\/a><\/strong> bez toho, aby ste boli n\u00faten\u00ed k podnikovej zmluve.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-8\"><h3 class=\"faq-item__question-text\"><strong>Dok\u00e1\u017ee CloudTalk zvl\u00e1dnu\u0165 komplexn\u00e9 glob\u00e1lne smerovanie hovorov?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-8\"><div class=\"faq-item__answer\"><p>\u00c1no. Zatia\u013e \u010do 8&#215;8 pon\u00faka \u0161irok\u00e9 pokrytie, prehliada\u010dov\u00fd <strong><a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/navrhar-toku-hovorov-vytvarajte-a-automatizujte-toky-hovorov\/\" target=\"_blank\" rel=\"noreferrer noopener\">Call Flow Designer<\/a><\/strong> CloudTalku v\u00fdrazne u\u013eah\u010duje spr\u00e1vu <strong><a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/ziskajte-medzinarodne-virtualne-telefonne-cisla-pre-viac-ako-160-krajin\/\" target=\"_blank\" rel=\"noreferrer noopener\">medzin\u00e1rodn\u00fdch \u010d\u00edsel<\/a><\/strong> a t\u00edmov vo viacer\u00fdch regi\u00f3noch. Sofistikovan\u00fa logiku smerovania m\u00f4\u017eete nastavi\u0165 za p\u00e1r min\u00fat, \u010d\u00edm ob\u00eddete komplexn\u00e9, zastaran\u00e9 administrat\u00edvne panely, ktor\u00e9 pou\u017e\u00edvatelia 8&#215;8 \u010dasto pova\u017euj\u00fa za zahlcuj\u00face.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-9\"><h3 class=\"faq-item__question-text\"><strong>Podporuje CloudTalk odch\u00e1dzaj\u00face hovory pre predaj rovnako dobre ako 8&#215;8?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-9\"><div class=\"faq-item__answer\"><p>V skuto\u010dnosti je CloudTalk lep\u0161\u00ed pre t\u00edmy zameran\u00e9 na predaj. 8&#215;8 bol postaven\u00fd ako PBX pre intern\u00fa komunik\u00e1ciu, zatia\u013e \u010do CloudTalk pon\u00faka funkcie <strong><a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/inteligentne-vytacanie\/\" target=\"_blank\" rel=\"noreferrer noopener\">Smart Dialer<\/a><\/strong> a <strong><a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/softver-na-volanie-kliknutim\/\" target=\"_blank\" rel=\"noreferrer noopener\">Click-To-Call<\/a><\/strong>, \u0161peci\u00e1lne navrhnut\u00e9 na zv\u00fd\u0161enie objemu odch\u00e1dzaj\u00facich hovorov a zlep\u0161enie r\u00fdchlosti nadviazania kontaktu s potenci\u00e1lnymi z\u00e1kazn\u00edkmi.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-10\"><h3 class=\"faq-item__question-text\"><strong>Pre\u010do t\u00edmy zo stredn\u00e9ho trhu prech\u00e1dzaj\u00fa z 8&#215;8 na CloudTalk?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-10\"><div class=\"faq-item__answer\"><p>V\u00e4\u010d\u0161ina t\u00edmov prech\u00e1dza, preto\u017ee ich u\u017e nebav\u00ed plati\u0165 za funkcie, ktor\u00e9 nepou\u017e\u00edvaj\u00fa, a chc\u00fa citlivej\u0161ieho partnera pre podporu. Ak potrebujete spo\u013eahliv\u00fa <strong><a href=\"https:\/\/www.cloudtalk.io\/sk\/dashboard\/\" target=\"_blank\" rel=\"noreferrer noopener\">n\u00e1stenku<\/a><\/strong>, ktor\u00e1 v\u00e1m poskytuje vidite\u013enos\u0165 <strong><a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/hlasenie-agentov\/\" target=\"_blank\" rel=\"noreferrer noopener\">v\u00fdkonnosti agentov<\/a><\/strong> v re\u00e1lnom \u010dase, s\u00fastreden\u00fd pr\u00edstup CloudTalku zameran\u00fd na kontaktn\u00e9 centr\u00e1 poskytuje \u00farove\u0148 flexibility, ktorej rozdroben\u00e1 platforma XCaaS nem\u00f4\u017ee konkurova\u0165.<\/p><\/div><\/div><\/div><\/div><div class=\"faq-block__cta\"><div class=\"faq-block__cta-image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/Avatar-group.png\" alt=\"\" \/><\/div><div class=\"faq-block__cta-content\"><h3 class=\"faq-block__cta-title\">M\u00e1te e\u0161te ot\u00e1zky?<\/h3><p class=\"faq-block__cta-description\">Neviete n\u00e1js\u0165 odpove\u010f, ktor\u00fa h\u013ead\u00e1te? Chatujte s na\u0161\u00edm priate\u013esk\u00fdm t\u00edmom.<\/p><div class=\"faq-block__cta-button\"><a href=\"https:\/\/www.cloudtalk.io\/demo-b\/\" class=\"btn btn-primary\">Kontaktujte n\u00e1s<\/a><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"demo-ab-block--section wp-block-cloudtalk-demo-ab\"><div class=\"demo-ab-block\"><div class=\"demo-ab-block__hero\"><div class=\"demo-ab-block__hero-content\"><h2 class=\"demo-ab-block__heading\">Pripraven\u00ed za\u017ei\u0165 vynikaj\u00facu kvalitu hovorov?<\/h2><p class=\"demo-ab-block__hero-paragraph\">Pridajte sa k viac ako 4 000 firm\u00e1m, ktor\u00e9 d\u00f4veruj\u00fa CloudTalku pre svoje obchodn\u00e9 a podporn\u00e9 hovory. Pozrite sa, pre\u010do CloudTalk prin\u00e1\u0161a lep\u0161ie v\u00fdsledky ako 8&#215;8.<\/p><div class=\"demo-ab-block__list-wrapper\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--numbered wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--numbered\"><ol class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">01<\/span>\n                        <div class=\"list-block__content\">\n                                            <\/div>\n        <\/li>\n<\/ol><\/div><\/div><\/div><\/div><\/div><div class=\"demo-ab-block__form-section\"><div class=\"demo-ab-block__form-wrap\"><div class=\"demo-ab-block__form-content demo-form\">\n<div class=\"ct-demo-form\">\n<!--[if lte IE 8]>\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2-legacy.js\"><\/script>\n<![endif]-->\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2.js\"><\/script>\n<script>\n\nlet searchParams = new URLSearchParams(window.location.search);\nsearchParams.has('filled_email');\nlet emailVal = searchParams.get('filled_email');\n\nhbspt.forms.create({\n\tregion: \"na1\",\n\tportalId: \"6195055\",\n\tformId: \"209cca80-551b-4b65-ae93-766d7218210e\",\n    onFormReady: function($form) {\n        $form.attr(\"data-default-form-id\", \"866072\");\n        if(emailVal) {\n            $form.find('input[name=\"email\"]').val(emailVal).change(); \n        }\n    },\n    onFormSubmit: function (form) {\n        window.dataLayer = window.dataLayer || [];\t \n        dataLayer.push({\n            'event': 'demoFormSubmitted',\n            'registrationFirstName': form.find(\"[name=firstname]\").val(),\n            'registrationLastName': form.find(\"[name=lastname]\").val(),\n            'registrationEmail': form.find(\"[name=email]\").val(),\n            'registrationPhoneNumber': form.find(\"[name=phone]\").val(),\n            'registrationUserNumber': form.find(\"[name=demo__users]\").find(\":selected\").val()\n        });\n    }\n});\n<\/script>\n<\/div>\n\n<div class=\"ct-referral-form\">\n<script>\n  hbspt.forms.create({\n    portalId: \"6195055\",\n    formId: \"6a618028-e42d-4ae6-bc9b-002fc38cc18a\",\n    region: \"na1\"\n  });\n<\/script>\n<\/div>\n<\/div><\/div><\/div><div class=\"demo-ab-block__rating-cards\"><div class=\"demo-ab-block__rating-cards-track\"><div class=\"demo-ab-block__rating-card\"><div class=\"demo-ab-block__rating-card-header\"><div class=\"demo-ab-block__rating-card-logos\"><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"G2 logo\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><\/div><div class=\"demo-ab-block__rating-card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_0)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_0\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_1)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_1\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_2)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_2\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_3)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"demo-ab-block__rating-card-content\"><p class=\"demo-ab-block__rating-card-label\">Recenzie<\/p><p class=\"demo-ab-block__rating-card-number\">1,500+<\/p><\/div><\/div><div class=\"demo-ab-block__rating-card\"><div class=\"demo-ab-block__rating-card-header\"><div class=\"demo-ab-block__rating-card-logos\"><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/capterra.svg\" alt=\"\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><\/div><div class=\"demo-ab-block__rating-card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_1_0)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_1_0\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_1_1)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_1_1\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_1_2)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_1_2\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_1_3)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 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7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"url(#star-gradient-3n2-social-proof)\"\/><\/g><defs><clipPath id=\"clip0_social_proof_1_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"under-navigation-social-proof-block__card-content\"><p class=\"under-navigation-social-proof-block__card-number\">480+&nbsp;<\/p><p class=\"under-navigation-social-proof-block__card-label\">Recenzie<\/p><\/div><\/div><div class=\"under-navigation-social-proof-block__card\" ><div class=\"under-navigation-social-proof-block__card-header\"><div class=\"under-navigation-social-proof-block__card-logos\"><div class=\"under-navigation-social-proof-block__card-logo\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/01\/customer1.png\" alt=\"Z\u00e1kazn\u00edk\" class=\"under-navigation-social-proof-block__card-logo-image\" \/><\/div><div class=\"under-navigation-social-proof-block__card-logo\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/02\/customer2-border.png\" alt=\"Z\u00e1kazn\u00edk\" class=\"under-navigation-social-proof-block__card-logo-image\" \/><\/div><div class=\"under-navigation-social-proof-block__card-logo\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/02\/customer3-border.png\" alt=\"Z\u00e1kazn\u00edk\" class=\"under-navigation-social-proof-block__card-logo-image\" \/><\/div><\/div><div class=\"under-navigation-social-proof-block__card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_0)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 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18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_1\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_2)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_2\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_3)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"under-navigation-social-proof-block__card-content\"><p class=\"under-navigation-social-proof-block__card-number\">2,500+&nbsp;<\/p><p class=\"under-navigation-social-proof-block__card-label\">Z\u00e1kazn\u00edci<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-seo-hero wp-block-cloudtalk-seo-hero\"><div class=\"sh\"><h1 class=\"sh__title\">Recenzia Five9 2026:\n<br>Funkcie, ceny &amp; Sp\u00e4tn\u00e1 v\u00e4zba od pou\u017e\u00edvate\u013eov<\/h1><p class=\"sh__description\">Presk\u00famavate Five9? Zistite, \u010do hovoria skuto\u010dn\u00ed pou\u017e\u00edvatelia o kvalite hovorov, funkci\u00e1ch a podpore \u2013 a tie\u017e, ako sa CloudTalk porovn\u00e1va.<\/p><div class=\"sh__buttons wp-block-buttons\"><div class=\"wp-block-button btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/sk\/vyskusat-demo\/\" class=\"wp-block-button__link wp-element-button\">Z\u00edskajte demo CloudTalk<\/a><\/div><div class=\"wp-block-button btn-ghost btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/five9-alternativa\/\" class=\"wp-block-button__link wp-element-button\">Alternat\u00edvy Five9 \u2192<\/a><\/div><\/div><\/div><\/div>\n\n\n<div class=\"wp-block-cloudtalk-row\" style=\"--column-widths:minmax(0, 280px) minmax(660px, 1fr) minmax(0, 280px);--mobile-order-1:2;--mobile-order-2:3;--mobile-order-3:1\">\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"wp-block-cloudtalk-table-of-contents\" data-level-depth=\"3\" data-total-items=\"3\"><div class=\"toc__heading\">Table of contents<\/div><div class=\"toc__list\"><div class=\"toc__item level-2\"><a href=\"#co-je-five9\">\u010co je Five9?<\/a><\/div><div class=\"toc__item level-3\"><a href=\"#ake-su-klucove-funkcie-five9\">Ak\u00e9 s\u00fa k\u013e\u00fa\u010dov\u00e9 funkcie Five9?<\/a><\/div><div class=\"toc__item level-2\"><a href=\"#co-hovoria-pouzivatelia-o-five9\">\u010co hovoria pou\u017e\u00edvatelia o Five9<\/a><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><h2 id=\"co-je-five9\" class=\"wp-block-heading\">\u010co je Five9?<\/h2>\n\n<p>Five9 je verejne obchodovan\u00fd l\u00edder v oblasti CCaaS pre podniky, zn\u00e1my pre rozsiahle odch\u00e1dzaj\u00face <a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/kampane-na-volanie-typy-vyhody-a-osvedcene-postupy\/\">Kampane<\/a>. Jeho akviz\u00edcia spolo\u010dnosti Acqueon posil\u0148uje odkaz vybudovan\u00fd na mas\u00edvnej architekt\u00fare <a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.cloudtalk.io\/sk\/paralelny-dialer\/\">Paraleln\u00e9ho dialera<\/a>, navrhnutej pre rozsiahle zvy\u0161ovanie pr\u00edjmov a proakt\u00edvny dosah.<\/p>\n\n<p>Sada Genius AI pre rok 2025 predstavuje auton\u00f3mnych <a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.cloudtalk.io\/sk\/ai-voice-agents\/\">Hlasov\u00fdch agentov s umelou inteligenciou<\/a> a Agent\u00edvne riadenie kvality. Vyu\u017eit\u00edm <a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.cloudtalk.io\/sk\/analyza-sentimentu\/\">Anal\u00fdzy sentimentu<\/a> na zv\u00fd\u0161enie ROI sl\u00fa\u017ei Five9 ako \u0161pi\u010dkov\u00e1 vo\u013eba pre mas\u00edvne kontaktn\u00e9 centr\u00e1 vy\u017eaduj\u00face komplexn\u00fa viackan\u00e1lov\u00fa anga\u017eovanos\u0165.<\/p>\n\n<p>Minim\u00e1lny po\u010det 50 miest a plne za\u0165a\u017een\u00e9 n\u00e1klady \u20ac600\/miesto vylu\u010duj\u00fa mnoh\u00e9 t\u00edmy stredn\u00e9ho trhu z ekosyst\u00e9mu Five9. Rast\u00face firmy \u010dasto preferuj\u00fa agiln\u00e9ho <a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/navrhar-toku-hovorov-vytvarajte-a-automatizujte-toky-hovorov\/\">Dizajn\u00e9ra tokov hovorov<\/a> a transparentn\u00fd model <a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.cloudtalk.io\/sk\/cennik-softveru-pre-call-centra\/\">Cenovania<\/a> jednotn\u00e9ho, na stredn\u00fd trh zameran\u00e9ho bal\u00edka.<\/p>\n\n\n<div class=\"wp-block-cloudtalk-summary\"><div class=\"summary-block summary-block--sm\"><h3 id=\"ake-su-klucove-funkcie-five9\" class=\"wp-block-heading\">Ak\u00e9 s\u00fa k\u013e\u00fa\u010dov\u00e9 funkcie Five9?<\/h3>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Glob\u00e1lne hlasov\u00e9 slu\u017eby podnikovej triedy so SRTP \u0161ifrovan\u00edm, georedundanciou a SLA na \u00farovni 99,999 % dostupnosti                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        ACD s raden\u00edm na z\u00e1klade zru\u010dnost\u00ed, priority a VIP \u00b7 viac\u00farov\u0148ov\u00e9 IVR a vizu\u00e1lne IVR                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Predikt\u00edvne, progres\u00edvne, power a preview dialery \u2014 odch\u00e1dzaj\u00face dedi\u010dstvo Five9 od roku 2001                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Genius AI: Agenti AI (agentick\u00e1 CX), Asistent agenta, S\u00fahrny AI, \u017div\u00fd prepis, GenAI Studio, Genius Smerovanie                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Nat\u00edvne adapt\u00e9ry Salesforce, ServiceNow, Microsoft Dynamics, Zendesk a Oracle CRM (jeden je s\u00fa\u010das\u0165ou bal\u00edka)                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        S\u00falad s HIPAA, PCI-DSS, SOC 2, GDPR \u00b7 1 400+ partnersk\u00fdch integr\u00e1ci\u00ed cez CX Marketplace                    <\/div>\n                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div><\/div><\/div>\n\n\n<h2 id=\"co-hovoria-pouzivatelia-o-five9\" class=\"wp-block-heading\">\u010co hovoria pou\u017e\u00edvatelia o Five9<\/h2>\n\n<p>Na z\u00e1klade 900+ overen\u00fdch recenzi\u00ed z G2, Capterra a Trustpilot<\/p>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--pros wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude0a \u010co pou\u017e\u00edvatelia miluj\u00fa<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    H\u013abka integr\u00e1cie Salesforce je l\u00eddrom na trhu \u2013 agenti pracuj\u00fa v\u00fdlu\u010dne v r\u00e1mci pou\u017e\u00edvate\u013esk\u00e9ho rozhrania Salesforce bez prep\u00ednania obrazoviek                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Robustn\u00e9, prisp\u00f4sobite\u013en\u00e9 reportovanie oce\u0148ovan\u00e9 podnikov\u00fdmi recenzentmi                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Skuto\u010dn\u00e1 \u0161k\u00e1lovate\u013enos\u0165 pre ve\u013ekoobjemov\u00e9 oper\u00e1cie \u2013 Five9 podporuje nasadenia s 10 000+ agentmi                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Funkcie AI \u2013 s\u00fahrny, Asistent agenta, AI znalosti \u2013 s\u00fa dobre prijat\u00e9 v podnikovom rozsahu                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u201eSkuto\u010dne oce\u0148ujem spo\u013eahlivos\u0165 ako skala a \u010dist\u00fa kvalitu hovorov. Zriedka za\u017e\u00edvame ak\u00e9ko\u013evek v\u00fdpadky, \u010do je absol\u00fatne k\u013e\u00fa\u010dov\u00e9 pre udr\u017eanie n\u00e1\u0161ho t\u00edmu podpory v prev\u00e1dzke.\u201c<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">Vidur S.<\/div><div class=\"quote-block__position\">Senior mana\u017e\u00e9r klientskych slu\u017eieb<\/div><\/div><\/div><a href=\"https:\/\/www.g2.com\/products\/five9-intelligent-cloud-contact-center-platform\/reviews\/five9-intelligent-cloud-contact-center-platform-review-12663651\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Cel\u00e1 recenzia <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--cons wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude24 \u010co pou\u017e\u00edvatelia nen\u00e1vidia<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Implement\u00e1cia be\u017ene trv\u00e1 okolo 2 mesiacov \u2013 vy\u017eaduje sa zna\u010dn\u00e1 invest\u00edcia do profesion\u00e1lnych slu\u017eieb                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Neprieh\u013eadnos\u0165 cien a cenov\u00fd \u0161ok \u2013 zverejnen\u00e9 \u20ac119\u2013\u20ac159 \u010dasto dosahuje \u20ac300\u2013\u20ac600 s plnou z\u00e1\u0165a\u017eou                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Automatick\u00e9 odhl\u00e1senie po ~5 min\u00fatach ne\u010dinnosti \u2013 frustruj\u00face pre podporn\u00fdch agentov \u017eongluj\u00facich s n\u00e1strojmi                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Zlo\u017eitos\u0165 pou\u017e\u00edvate\u013esk\u00e9ho rozhrania agenta \u2013 popisovan\u00e9 ako \u201enie najintuit\u00edvnej\u0161ie\u201c pre nov\u00fdch agentov po\u010das onboardingu                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Minimum 50 s\u00fa\u010dasn\u00fdch miest \u2013 t\u00edmy s menej ako 50 agentmi si platformu nem\u00f4\u017eu zak\u00fapi\u0165                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u201eFive9 pou\u017e\u00edvam ka\u017ed\u00fd de\u0148, cel\u00fd de\u0148. Stabilita hovorov za posledn\u00e9 roky klesla. Pou\u017e\u00edvam Five9 u\u017e viac ako 15 rokov a v\u00fdrazne sa zhor\u0161il. \u017diadny z\u00e1kazn\u00edcky servis okrem z\u00e1kladn\u00fdch odpoved\u00ed, ich servery s\u00fa nepretr\u017eite vypnut\u00e9 bez varovania, bez ak\u00fdchko\u013evek aktualiz\u00e1ci\u00ed alebo upozornen\u00ed. Ak potrebujete stabiln\u00e9 hovorov\u00e9 spojenie, nikdy by som Five9 neodporu\u010dil.\u201c<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">Monika Agata G.<\/div><div class=\"quote-block__position\">Overen\u00fd pou\u017e\u00edvate\u013e<\/div><\/div><\/div><a href=\"https:\/\/www.g2.com\/products\/five9-intelligent-cloud-contact-center-platform\/reviews\/five9-intelligent-cloud-contact-center-platform-review-11641175\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Cel\u00e1 recenzia <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div style=\"--rcc-slides-per-view: 2;\" class=\"wp-block-cloudtalk-review-card-carousel rcc--post-content wp-block-cloudtalk-review-card-carousel\" data-display-mode=\"post-content\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">O \u010dom hovoria \u013eudia o Five9 na G2?<\/h2><p class=\"rcc__description\">Pozrite sa, \u010do hovoria skuto\u010dn\u00ed pou\u017e\u00edvatelia o produkte Five9 na G2 \u2013 \u00faprimn\u00e9 recenzie, skuto\u010dn\u00e9 sk\u00fasenosti a sp\u00e4tn\u00e1 v\u00e4zba od t\u00edmov, ktor\u00e9 ho pou\u017e\u00edvali.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"Logo G2\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"3.5 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star review-card__star--half\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><defs><linearGradient id=\"halfStar\"><stop offset=\"55%\" stop-color=\"#F59E0B\"\/><stop offset=\"55%\" stop-color=\"#F5F5F5\"\/><\/linearGradient><\/defs><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"url(#halfStar)\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u201eSkuto\u010dne oce\u0148ujem spo\u013eahlivos\u0165 ako skala a \u010dist\u00fa kvalitu hovorov. Zriedka za\u017e\u00edvame ak\u00e9ko\u013evek v\u00fdpadky, \u010do je absol\u00fatne k\u013e\u00fa\u010dov\u00e9 pre udr\u017eanie n\u00e1\u0161ho t\u00edmu podpory v prev\u00e1dzke.\u201c<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Vidur S.<\/span><span class=\"review-card__tag review-card__tag--gray\">Mal\u00e9 podnikanie<\/span><\/div><p class=\"review-card__company\">N\u00e1zov spolo\u010dnosti<\/p><p class=\"review-card__position\">Senior mana\u017e\u00e9r klientskych slu\u017eieb<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"Logo G2\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"0.5 out of 5 stars\"><svg class=\"review-card__star review-card__star--half\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><defs><linearGradient id=\"halfStar\"><stop offset=\"55%\" stop-color=\"#F59E0B\"\/><stop offset=\"55%\" stop-color=\"#F5F5F5\"\/><\/linearGradient><\/defs><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"url(#halfStar)\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u201eHovory sa zdaj\u00fa by\u0165 jasn\u00e9 a reportovanie je slu\u0161n\u00e9. Syst\u00e9m \u010dasto prepol pou\u017e\u00edvate\u013eov do stavu \u201enepripraven\u00fd\u201c bez udania d\u00f4vodu.\u201c<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Bryan F.<\/span><span class=\"review-card__tag review-card__tag--gray\">Podnik<\/span><\/div><p class=\"review-card__position\">Technick\u00e1 podpora<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/G2.svg\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"0 out of 5 stars\"><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u201eDobr\u00fd predajn\u00fd proces. Ochotn\u00ed predajcovia. Sna\u017eia sa v\u00e1m preda\u0165 celostn\u00fa platformu a robia to skvele. Akon\u00e1hle sa v\u0161ak dostanete do samotnej platformy, zist\u00edte, \u017ee to, \u010do v\u00e1m bolo predan\u00e9, je il\u00fazia.\u201c<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Jeff L.<\/span><span class=\"review-card__tag review-card__tag--gray\">Podnik<\/span><\/div><p class=\"review-card__position\">Senior viceprezident marketingu<\/p><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"ci ci--sticky wp-block-cloudtalk-content-item\"><div class=\"ci__header\"><img decoding=\"async\" class=\"ci__icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/Five9-logo-2025-R-blue.png\" alt=\"\" width=\"32\" height=\"32\" loading=\"lazy\" \/><span class=\"ci__name\">Five9<\/span><\/div><div class=\"ci__items\"><div class=\"ci__item\"><span class=\"ci__label\">Zalo\u017een\u00e9<\/span><span class=\"ci__value\">2001<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Ve\u013ekos\u0165 t\u00edmu<\/span><span class=\"ci__value\">2500-3000 zamestnancov<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Pokrytie<\/span><span class=\"ci__value\">150+ kraj\u00edn<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Hodnotenie G2<\/span><span class=\"ci__value\">4.2\/5<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Po\u010diato\u010dn\u00e1 cena<\/span><span class=\"ci__value\">Digit\u00e1lna \u20ac119<\/span><\/div><\/div><\/div><\/div>\n<\/div>\n\n\n<div class=\"wp-block-cloudtalk-homepage-hero-section wp-block-cloudtalk-homepage-hero-section\"><div class=\"homepage-hero-section homepage-hero-section--has-top-border\"><div class=\"homepage-hero-section__content\"><div class=\"homepage-hero-section__tags\"><span class=\"homepage-hero-section__tag\"><span>CloudTalk &#8211; #1 AVOXI Alternative<\/span><\/span><span class=\"homepage-hero-section__tag homepage-hero-section__tag--highlighted\"><img loading=\"lazy\" decoding=\"async\" class=\"homepage-hero-section__tag-icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"\" width=\"16\" height=\"16\" \/><span>2025 Winter Leader<\/span><\/span><\/div><div class=\"homepage-hero-section__headline\"><h2>H\u013ead\u00e1te alternat\u00edvu k Five9?<\/h2><\/div><div class=\"homepage-hero-section__description\"><p>Pozrite sa, pre\u010do 4,000+ firiem pre\u0161lo na CloudTalk pre vynikaj\u00facu kvalitu hovorov a funkcie poh\u00e1\u0148an\u00e9 umelou inteligenciou.<\/p><\/div><div class=\"homepage-hero-section__buttons\"><a href=\"https:\/\/www.cloudtalk.io\/sk\/vyskusat-demo\/\" class=\"btn btn-regular btn-secondary\">Z\u00edskajte demo<\/a><a href=\"https:\/\/www.cloudtalk.io\/blog\/five9-cennik\/\" class=\"btn btn-regular btn-ghost\">Pozrite si porovnanie<\/a><\/div><div class=\"homepage-hero-section__logo-carousel\"><div class=\"wp-block-cloudtalk-logo-carousel wp-block-cloudtalk-logo-carousel\"><\/div><\/div><div class=\"homepage-hero-section__image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Product_Design.png\" alt=\"Hero image\" \/><div class=\"homepage-hero-section__video-blocks\"><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--1\"><div class=\"homepage-hero-section__video-text\">Pridajte ob\u013e\u00faben\u00e9 integr\u00e1cie<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Integracie_184x60.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--2\"><div class=\"homepage-hero-section__video-text\">Z\u00edskajte lok\u00e1lne \u010d\u00edsla<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Numbers_184x89.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--3\"><div class=\"homepage-hero-section__video-text\">Pridajte hlasov\u00fdch agentov AI<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Video_184x109.mp4\" autoplay loop playsinline muted><\/video><\/div><\/div><\/div><div class=\"homepage-hero-section__feature-highlights\"><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"22\" viewBox=\"0 0 23 22\" fill=\"none\"><path d=\"M14.5 2.5V1M18.4393 3.56066L19.5 2.5M19.5103 7.5H21.0103M20.9506 12C20.4489 17.0533 16.1853 21 11 21C5.47715 21 1 16.5228 1 11C1 5.81465 4.94668 1.5511 10 1.04938M11 7H15V11M14.6197 7C12.2653 10.3276 8.38636 12.5 4 12.5C2.9971 12.5 2.02072 12.3864 1.08302 12.1715\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Najlep\u0161ie hodnoten\u00fd na G2<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>CloudTalk, neust\u00e1le vysoko hodnoten\u00fd na G2, pom\u00e1ha t\u00edmom r\u00fdchlej\u0161ie sa rozbehn\u00fa\u0165, vyhn\u00fa\u0165 sa zlo\u017eitosti a spo\u013eahn\u00fa\u0165 sa na telef\u00f3nny syst\u00e9m, ktor\u00fd funguje pod\u013ea o\u010dak\u00e1van\u00ed od prv\u00e9ho d\u0148a.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 16C12.866 16 16 12.866 16 9C16 5.13401 12.866 2 9 2C5.13401 2 2 5.13401 2 9C2 12.866 5.13401 16 9 16Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M15 22C18.866 22 22 18.866 22 15C22 11.134 18.866 8 15 8C11.134 8 8 11.134 8 15C8 18.866 11.134 22 15 22Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>100+ integr\u00e1ci\u00ed<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>V\u00e1\u0161 CRM, helpdesk a obchodn\u00e9 n\u00e1stroje u\u017e komunikuj\u00fa. CloudTalk sa len pripoj\u00ed k rozhovoru a urob\u00ed ho ove\u013ea produkt\u00edvnej\u0161\u00edm.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M2.68675 15.6451L4.59494 14.5435C4.6983 14.4839 4.8196 14.4631 4.9369 14.4851L8.6914 15.1878C8.99995 15.2455 9.28478 15.008 9.28338 14.6941L9.26876 11.4045C9.26836 11.3151 9.29193 11.2272 9.33701 11.15L11.2317 7.90621C11.3303 7.73739 11.3215 7.52658 11.2091 7.3666L8.01892 2.82568M19.0002 4.85905C13.5002 7.50004 16.5 11 17.5002 11.5C19.3773 12.4384 21.9876 12.5 21.9876 12.5C21.9958 12.3344 22 12.1677 22 12C22 6.47715 17.5228 2 12 2C6.47715 2 2 6.47715 2 12C2 17.5228 6.47715 22 12 22C12.1677 22 12.3344 21.9959 12.5 21.9877M16.7578 21.9398L13.591 13.591L21.9398 16.7578L18.2376 18.2376L16.7578 21.9398Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Pokrytie vo viac ako 160 krajin\u00e1ch<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Od susedstva po cel\u00fd svet, CloudTalk udr\u017euje va\u0161e hovory \u010dist\u00e9, lok\u00e1lne a pripraven\u00e9 r\u00e1s\u0165 s va\u0161\u00edm podnikom.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<section class=\"cs cs--bg-gradient-to-blue cs--layout-stacked wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">CloudTalk vs Five9: Ved\u013ea seba<\/h2><p class=\"cs__description\">Zistite, ako CloudTalk poskytuje vynikaj\u00faci v\u00fdkon tam, kde na tom najviac z\u00e1le\u017e\u00ed<\/p><\/div><\/div>\n<div class=\"cs__content\"><div class=\"wp-block-cloudtalk-before-after-table\"><div class=\"bat__table\"><div class=\"bat__row bat__row--header\"><div class=\"bat__cell bat__cell--label\"><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__column-header\">Five9<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__column-header\">CloudTalk<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Dostupnos\u0165<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Zverejnen\u00e9 minimum 50 s\u00fa\u010dasn\u00fdch miest. T\u00edmy s menej ako ~50 agentmi si platformu nem\u00f4\u017eu zak\u00fapi\u0165.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">\u0160k\u00e1lujeme od 1 pou\u017e\u00edvate\u013ea a\u017e po firemn\u00e9 nasadenie. \u017diadny minim\u00e1lny po\u010det miest, \u017eiadne re\u017eijn\u00e9 n\u00e1klady na zmluvy len pre podniky.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Celkov\u00e9 n\u00e1klady na vlastn\u00edctvo<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Z\u00e1kladn\u00fd poplatok \u20ac119\u2013\u20ac159\/miesto. Realistick\u00e9 celkov\u00e9 TCO \u20ac300\u2013\u20ac600\/miesto, ke\u010f sa nahromadia prebytky AI, WEM, PS a implement\u00e1cia.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Pl\u00e1n Lite za \u20ac19 s modul\u00e1rnej\u0161\u00edm pr\u00edstupom, ktor\u00fd v\u00e1m umo\u017en\u00ed plati\u0165 len za pokro\u010dil\u00fa AI alebo v\u00fdkon vyt\u00e1\u010dania, ktor\u00fd v\u00e1\u0161 t\u00edm skuto\u010dne pou\u017e\u00edva.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">\u010cas do dosiahnutia hodnoty<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">~2-mesa\u010dn\u00e1 implement\u00e1cia pod\u013ea anal\u00fdzy recenzi\u00ed G2. Profesion\u00e1lne slu\u017eby s\u00fa be\u017ene potrebn\u00e9 na spustenie do prev\u00e1dzky.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">V\u00e4\u010d\u0161ina t\u00edmov konfiguruje CRM, vytv\u00e1ra call flow a prij\u00edma \u017eiv\u00e9 hovory za jedin\u00e9 popoludnie. Plne funk\u010dn\u00e9 do t\u00fd\u017ed\u0148a.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Spo\u013eahlivos\u0165 hlasu<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Strata spojenia, probl\u00e9my so zvukom, straten\u00e9 d\u00e1ta z hovorov. Capterra tie\u017e upozor\u0148uje na p\u00e1dy softv\u00e9ru.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Glob\u00e1lna VoIP infra\u0161trukt\u00fara s viacer\u00fdmi oper\u00e1tormi, vyladen\u00e1 pre kvalitu hovorov v kontaktn\u00fdch centr\u00e1ch vo viac ako 160 krajin\u00e1ch.<\/span><\/div><\/div><\/div><div class=\"bat__slider\" aria-label=\"Comparison cards\"><div class=\"bat__slider-track\"><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Dostupnos\u0165<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Five9:<\/strong> Zverejnen\u00e9 minimum 50 s\u00fa\u010dasn\u00fdch miest. T\u00edmy s menej ako ~50 agentmi si platformu nem\u00f4\u017eu zak\u00fapi\u0165.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> \u0160k\u00e1lujeme od 1 pou\u017e\u00edvate\u013ea a\u017e po firemn\u00e9 nasadenie. \u017diadny minim\u00e1lny po\u010det miest, \u017eiadne re\u017eijn\u00e9 n\u00e1klady na zmluvy len pre podniky.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Celkov\u00e9 n\u00e1klady na vlastn\u00edctvo<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Five9:<\/strong> Z\u00e1kladn\u00fd poplatok \u20ac119\u2013\u20ac159\/miesto. Realistick\u00e9 celkov\u00e9 TCO \u20ac300\u2013\u20ac600\/miesto, ke\u010f sa nahromadia prebytky AI, WEM, PS a implement\u00e1cia.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Pl\u00e1n Lite za \u20ac19 s modul\u00e1rnej\u0161\u00edm pr\u00edstupom, ktor\u00fd v\u00e1m umo\u017en\u00ed plati\u0165 len za pokro\u010dil\u00fa AI alebo v\u00fdkon vyt\u00e1\u010dania, ktor\u00fd v\u00e1\u0161 t\u00edm skuto\u010dne pou\u017e\u00edva.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">\u010cas do dosiahnutia hodnoty<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Five9:<\/strong> ~2-mesa\u010dn\u00e1 implement\u00e1cia pod\u013ea anal\u00fdzy recenzi\u00ed G2. Profesion\u00e1lne slu\u017eby s\u00fa be\u017ene potrebn\u00e9 na spustenie do prev\u00e1dzky.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> V\u00e4\u010d\u0161ina t\u00edmov konfiguruje CRM, vytv\u00e1ra call flow a prij\u00edma \u017eiv\u00e9 hovory za jedin\u00e9 popoludnie. Plne funk\u010dn\u00e9 do t\u00fd\u017ed\u0148a.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Spo\u013eahlivos\u0165 hlasu<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Five9:<\/strong> Strata spojenia, probl\u00e9my so zvukom, straten\u00e9 d\u00e1ta z hovorov. Capterra tie\u017e upozor\u0148uje na p\u00e1dy softv\u00e9ru.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Glob\u00e1lna VoIP infra\u0161trukt\u00fara s viacer\u00fdmi oper\u00e1tormi, vyladen\u00e1 pre kvalitu hovorov v kontaktn\u00fdch centr\u00e1ch vo viac ako 160 krajin\u00e1ch.<\/span><\/div><\/div><\/div><div class=\"bat__slider-dots\" role=\"tablist\" aria-label=\"Slide navigation\"><\/div><\/div><\/div><\/div>\n<\/div><\/section>\n\n<section class=\"cs cs--bg-white cs--layout-inline cs--has-top-border wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">Pre\u010do si vybra\u0165 CloudTalk namiesto Five9<\/h2><p class=\"cs__description\">\u0160es\u0165 funkci\u00ed, ktor\u00e9 n\u00e1m z\u00e1kazn\u00edci AVOXI hovoria, \u017ee by si \u017eelali ma\u0165 od prv\u00e9ho d\u0148a.<\/p><\/div><\/div>\n<div class=\"cs__content\"><div style=\"--fcg-cols: 3\" class=\"fcg wp-block-cloudtalk-feature-card-grid\"><div class=\"fcg__grid\"><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M22 21V19C22 17.1362 20.7252 15.5701 19 15.126M15.5 3.29076C16.9659 3.88415 18 5.32131 18 7C18 8.67869 16.9659 10.1159 15.5 10.7092M17 21C17 19.1362 17 18.2044 16.6955 17.4693C16.2895 16.4892 15.5108 15.7105 14.5307 15.3045C13.7956 15 12.8638 15 11 15H8C6.13623 15 5.20435 15 4.46927 15.3045C3.48915 15.7105 2.71046 16.4892 2.30448 17.4693C2 18.2044 2 19.1362 2 21M13.5 7C13.5 9.20914 11.7091 11 9.5 11C7.29086 11 5.5 9.20914 5.5 7C5.5 4.79086 7.29086 3 9.5 3C11.7091 3 13.5 4.79086 13.5 7Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>Ide\u00e1lne pre stredne ve\u013ek\u00e9 podniky<\/strong><\/h3><p class=\"fc__desc\">Minim\u00e1lny po\u010det 50 miest pre Five9 vylu\u010duje men\u0161ie t\u00edmy a n\u00fati ich do podnikovej zlo\u017eitosti, ktor\u00fa nepotrebuj\u00fa. CloudTalk poskytuje pln\u00e9 funkcie <a href=\"https:\/\/www.cloudtalk.io\/user-management\/\" target=\"_blank\" rel=\"noreferrer noopener\">Spr\u00e1vy pou\u017e\u00edvate\u013eov<\/a> a kontaktn\u00e9ho centra bez povinn\u00fdch minim\u00e1lnych miest, \u010do v\u00e1m umo\u017e\u0148uje plati\u0165 len za po\u010det zamestnancov, ktor\u00fdch skuto\u010dne m\u00e1te.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M13.5295 8.35186C12.9571 8.75995 12.2566 9 11.5 9C9.567 9 8 7.433 8 5.5C8 3.567 9.567 2 11.5 2C12.753 2 13.8522 2.65842 14.4705 3.64814M6 20.0872H8.61029C8.95063 20.0872 9.28888 20.1277 9.61881 20.2086L12.3769 20.8789C12.9753 21.0247 13.5988 21.0388 14.2035 20.9214L17.253 20.3281C18.0585 20.1712 18.7996 19.7854 19.3803 19.2205L21.5379 17.1217C22.154 16.5234 22.154 15.5524 21.5379 14.9531C20.9832 14.4134 20.1047 14.3527 19.4771 14.8103L16.9626 16.6449C16.6025 16.9081 16.1643 17.0498 15.7137 17.0498H13.2855L14.8311 17.0498C15.7022 17.0498 16.4079 16.3633 16.4079 15.5159V15.2091C16.4079 14.5055 15.9156 13.892 15.2141 13.7219L12.8286 13.1417C12.4404 13.0476 12.0428 13 11.6431 13C10.6783 13 8.93189 13.7988 8.93189 13.7988L6 15.0249M20 6.5C20 8.433 18.433 10 16.5 10C14.567 10 13 8.433 13 6.5C13 4.567 14.567 3 16.5 3C18.433 3 20 4.567 20 6.5ZM2 14.6L2 20.4C2 20.9601 2 21.2401 2.10899 21.454C2.20487 21.6422 2.35785 21.7951 2.54601 21.891C2.75992 22 3.03995 22 3.6 22H4.4C4.96005 22 5.24008 22 5.45399 21.891C5.64215 21.7951 5.79513 21.6422 5.89101 21.454C6 21.2401 6 20.9601 6 20.4V14.6C6 14.0399 6 13.7599 5.89101 13.546C5.79513 13.3578 5.64215 13.2049 5.45399 13.109C5.24008 13 4.96005 13 4.4 13L3.6 13C3.03995 13 2.75992 13 2.54601 13.109C2.35785 13.2049 2.20487 13.3578 2.10899 13.546C2 13.7599 2 14.0399 2 14.6Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>Transparentn\u00e9 ceny za miesto<\/strong><\/h3><p class=\"fc__desc\">Zatia\u013e \u010do skryt\u00e9 n\u00e1klady Five9 na prebytky AI a implement\u00e1ciu m\u00f4\u017eu dosiahnu\u0165 \u20ac600\/miesto, CloudTalk pon\u00faka pau\u0161\u00e1lne pl\u00e1ny, ktor\u00e9 zah\u0155\u0148aj\u00fa <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/neobmedzene-subezne-hovory-v-cloudovom-telefonnom-systeme\/\" target=\"_blank\" rel=\"noreferrer noopener\">Neobmedzen\u00e9 s\u00fabe\u017en\u00e9 hovory<\/a>. Z\u00edskate z\u00e1kladn\u00e9 funkcie bez prekvapen\u00ed na z\u00e1klade spotreby alebo poplatkov za profesion\u00e1lne slu\u017eby, ktor\u00e9 s\u00fa be\u017en\u00e9 v podnikov\u00fdch zmluv\u00e1ch.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 17.5H3.5M6.5 12H2M9 6.5H4M17 3L10.4036 12.235C10.1116 12.6438 9.96562 12.8481 9.97194 13.0185C9.97744 13.1669 10.0486 13.3051 10.1661 13.3958C10.3011 13.5 10.5522 13.5 11.0546 13.5H16L15 21L21.5964 11.765C21.8884 11.3562 22.0344 11.1519 22.0281 10.9815C22.0226 10.8331 21.9514 10.6949 21.8339 10.6042C21.6989 10.5 21.4478 10.5 20.9454 10.5H16L17 3Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>Funk\u010dn\u00e9 za dni, nie mesiace<\/strong><\/h3><p class=\"fc__desc\">Implement\u00e1cie Five9 trvaj\u00fa priemerne dva mesiace na anal\u00fdzu a technick\u00e9 \u0161kolenie. CloudTalk vyu\u017e\u00edva <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/co-je-automatizacia-pracovnych-postupov-v-cloude-cloudtalk\/\" target=\"_blank\" rel=\"noreferrer noopener\">Automatiz\u00e1ciu pracovn\u00fdch postupov<\/a> a nat\u00edvne konektory CRM na to, aby t\u00edmy za\u010dali fungova\u0165 za jedin\u00fd t\u00fd\u017ede\u0148, \u010d\u00edm sa obch\u00e1dzaj\u00fa zd\u013ahav\u00e9 podnikov\u00e9 cykly spustenia, ktor\u00e9 oneskoruj\u00fa v\u00e1\u0161 \u010das na dosiahnutie pr\u00edjmov.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M14.0497 6C15.0264 6.19057 15.924 6.66826 16.6277 7.37194C17.3314 8.07561 17.8091 8.97326 17.9997 9.95M14.0497 2C16.0789 2.22544 17.9713 3.13417 19.4159 4.57701C20.8606 6.01984 21.7717 7.91101 21.9997 9.94M10.2266 13.8631C9.02506 12.6615 8.07627 11.3028 7.38028 9.85323C7.32041 9.72854 7.29048 9.66619 7.26748 9.5873C7.18576 9.30695 7.24446 8.96269 7.41447 8.72526C7.46231 8.65845 7.51947 8.60129 7.63378 8.48698C7.98338 8.13737 8.15819 7.96257 8.27247 7.78679C8.70347 7.1239 8.70347 6.26932 8.27247 5.60643C8.15819 5.43065 7.98338 5.25585 7.63378 4.90624L7.43891 4.71137C6.90747 4.17993 6.64174 3.91421 6.35636 3.76987C5.7888 3.4828 5.11854 3.4828 4.55098 3.76987C4.2656 3.91421 3.99987 4.17993 3.46843 4.71137L3.3108 4.86901C2.78117 5.39863 2.51636 5.66344 2.31411 6.02348C2.08969 6.42298 1.92833 7.04347 1.9297 7.5017C1.93092 7.91464 2.01103 8.19687 2.17124 8.76131C3.03221 11.7947 4.65668 14.6571 7.04466 17.045C9.43264 19.433 12.295 21.0575 15.3284 21.9185C15.8928 22.0787 16.1751 22.1588 16.588 22.16C17.0462 22.1614 17.6667 22 18.0662 21.7756C18.4263 21.5733 18.6911 21.3085 19.2207 20.7789L19.3783 20.6213C19.9098 20.0898 20.1755 19.8241 20.3198 19.5387C20.6069 18.9712 20.6069 18.3009 20.3198 17.7333C20.1755 17.448 19.9098 17.1822 19.3783 16.6508L19.1835 16.4559C18.8339 16.1063 18.6591 15.9315 18.4833 15.8172C17.8204 15.3862 16.9658 15.3862 16.3029 15.8172C16.1271 15.9315 15.9523 16.1063 15.6027 16.4559C15.4884 16.5702 15.4313 16.6274 15.3644 16.6752C15.127 16.8453 14.7828 16.904 14.5024 16.8222C14.4235 16.7992 14.3612 16.7693 14.2365 16.7094C12.7869 16.0134 11.4282 15.0646 10.2266 13.8631Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>Osved\u010den\u00e1 spo\u013eahlivos\u0165 hlasu<\/strong><\/h3><p class=\"fc__desc\">Kvalita hovorov je hlavnou s\u0165a\u017enos\u0165ou pou\u017e\u00edvate\u013eov Five9, s hl\u00e1seniami o preru\u0161en\u00fdch spojeniach a oneskoren\u00ed zvuku. CloudTalk vyu\u017e\u00edva glob\u00e1lnu infra\u0161trukt\u00faru s viacer\u00fdmi oper\u00e1tormi vo viac ako 160 krajin\u00e1ch na poskytovanie <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/ziskajte-medzinarodne-virtualne-telefonne-cisla-pre-viac-ako-160-krajin\/\" target=\"_blank\" rel=\"noreferrer noopener\">medzin\u00e1rodn\u00fdch \u010d\u00edsiel<\/a> s vynikaj\u00facou stabilitou, \u010do zaru\u010duje, \u017ee va\u0161i agenti udr\u017euj\u00fa konverz\u00e1cie na profesion\u00e1lnej \u00farovni.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 9V6C9 4.34315 7.65685 3 6 3C4.34315 3 3 4.34315 3 6C3 7.65685 4.34315 9 6 9H9ZM9 9V15M9 9H15M9 15V18C9 19.6569 7.65685 21 6 21C4.34315 21 3 19.6569 3 18C3 16.3431 4.34315 15 6 15H9ZM9 15H15M15 15H18C19.6569 15 21 16.3431 21 18C21 19.6569 19.6569 21 18 21C16.3431 21 15 19.6569 15 18V15ZM15 15V9M15 9V6C15 4.34315 16.3431 3 18 3C19.6569 3 21 4.34315 21 6C21 7.65685 19.6569 9 18 9H15Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>Neobmedzen\u00e1 AI inteligencia<\/strong><\/h3><p class=\"fc__desc\">Five9 obmedzuje pokro\u010dil\u00fa AI za svojimi najdrah\u0161\u00edmi \u00farov\u0148ami a limituje pou\u017e\u00edvanie na 3 000 min\u00fat. CloudTalk poskytuje <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/prepis-hovorov\/\" target=\"_blank\" rel=\"noreferrer noopener\">Prepis hovorov<\/a> a automatick\u00e9 zhrnutia pre 100 % va\u0161ich hovorov, \u010d\u00edm pren\u00e1\u0161a poznatky priamo do v\u00e1\u0161ho CRM bez obmedzovania na min\u00fatu.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M11.2827 3.45332C11.5131 2.98638 11.6284 2.75291 11.7848 2.67831C11.9209 2.61341 12.0791 2.61341 12.2152 2.67831C12.3717 2.75291 12.4869 2.98638 12.7174 3.45332L14.9041 7.88328C14.9721 8.02113 15.0061 8.09006 15.0558 8.14358C15.0999 8.19096 15.1527 8.22935 15.2113 8.25662C15.2776 8.28742 15.3536 8.29854 15.5057 8.32077L20.397 9.03571C20.9121 9.11099 21.1696 9.14863 21.2888 9.27444C21.3925 9.38389 21.4412 9.5343 21.4215 9.68377C21.3988 9.85558 21.2124 10.0372 20.8395 10.4004L17.3014 13.8464C17.1912 13.9538 17.136 14.0076 17.1004 14.0715C17.0689 14.128 17.0487 14.1902 17.0409 14.2545C17.0321 14.3271 17.0451 14.403 17.0711 14.5547L17.906 19.4221C17.994 19.9355 18.038 20.1922 17.9553 20.3445C17.8833 20.477 17.7554 20.57 17.6071 20.5975C17.4366 20.6291 17.2061 20.5078 16.7451 20.2654L12.3724 17.9658C12.2361 17.8942 12.168 17.8584 12.0962 17.8443C12.0327 17.8318 11.9673 17.8318 11.9038 17.8443C11.832 17.8584 11.7639 17.8942 11.6277 17.9658L7.25492 20.2654C6.79392 20.5078 6.56341 20.6291 6.39297 20.5975C6.24468 20.57 6.11672 20.477 6.04474 20.3445C5.962 20.1922 6.00603 19.9355 6.09407 19.4221L6.92889 14.5547C6.95491 14.403 6.96793 14.3271 6.95912 14.2545C6.95132 14.1902 6.93111 14.128 6.89961 14.0715C6.86402 14.0076 6.80888 13.9538 6.69859 13.8464L3.16056 10.4004C2.78766 10.0372 2.60121 9.85558 2.57853 9.68377C2.55879 9.5343 2.60755 9.38389 2.71125 9.27444C2.83044 9.14863 3.08797 9.11099 3.60304 9.03571L8.49431 8.32077C8.64642 8.29854 8.72248 8.28742 8.78872 8.25662C8.84736 8.22935 8.90016 8.19096 8.94419 8.14358C8.99391 8.09006 9.02793 8.02113 9.09597 7.88328L11.2827 3.45332Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>Modern\u00e9, intuit\u00edvne rozhranie<\/strong><\/h3><p class=\"fc__desc\">Star\u0161ia architekt\u00fara Five9 vy\u017eaduje \u0161pecializovan\u00e9 IT znalosti na spr\u00e1vu komplexnej logiky smerovania. Modern\u00e9 pou\u017e\u00edvate\u013esk\u00e9 rozhranie CloudTalk a intuit\u00edvny n\u00e1stroj na tvorbu <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/co-je-interaktivna-hlasova-odozva-ivrvyhody-a-nastavenie\/\" target=\"_blank\" rel=\"noreferrer noopener\">Interakt\u00edvnej hlasovej odpovede (IVR)<\/a> vracaj\u00fa kontrolu nad syst\u00e9mom do r\u00fak netechnick\u00fdch mana\u017e\u00e9rov, \u010d\u00edm zni\u017euj\u00fa ka\u017edodenn\u00e9 trenie pre administr\u00e1torov aj agentov.<\/p><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/section>\n\n<div style=\"--rcc-slides-per-view: 2;\" class=\"wp-block-cloudtalk-review-card-carousel rcc--has-top-border wp-block-cloudtalk-review-card-carousel\" data-display-mode=\"section\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">Firmy, ktor\u00e9 pre\u0161li na CloudTalk<\/h2><p class=\"rcc__description\">Skuto\u010dn\u00e9 v\u00fdsledky od skuto\u010dn\u00fdch spolo\u010dnost\u00ed, ktor\u00e9 urobili zmenu \u2013 a nikdy sa nepozreli sp\u00e4\u0165.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201eNa starej platforme neexistovalo automatick\u00e9 vytv\u00e1ranie ticketov. Museli sme manu\u00e1lne kontrolova\u0165 z\u00e1znamy, aby sme zistili, ktor\u00e9 hovory boli zme\u0161kan\u00e9 a \u010di sa na ne nadviazalo. Bolo \u0165a\u017ek\u00e9 presne sledova\u0165, ko\u013eko hovorov sme zme\u0161kali alebo zvl\u00e1dli.\u201c<br><br>\u201ePo prechode na CloudTalk sa n\u00e1m zme\u0161kan\u00e9 hovory zn\u00ed\u017eili o 23 %. To nie je len \u010d\u00edslo; s\u00fa to z\u00e1kazn\u00edci, s ktor\u00fdmi sa dok\u00e1\u017eeme spoji\u0165, k\u00fdm nie je pr\u00edli\u0161 neskoro.\u201c<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Ayif Amrullah<\/cite><p class=\"social-proof-block__position\">Mana\u017e\u00e9r dod\u00e1vate\u013esk\u00fdch oper\u00e1ci\u00ed v Aspire<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">23%<\/span><span class=\"social-proof-block__statistic-description\">Zn\u00ed\u017eenie zme\u0161kan\u00fdch hovorov<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">50%<\/span><span class=\"social-proof-block__statistic-description\">R\u00fdchlej\u0161ia kontrola kvality s anal\u00fdzou<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/aspire-logo-dark.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/aspire\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201eNemali sme d\u00f4veryhodn\u00e9 d\u00e1ta. Spr\u00e1vy sa nezhodovali, hovory neboli spr\u00e1vne nahr\u00e1van\u00e9 a dokonca aj nezrovnalosti v \u00fa\u010dtovan\u00ed sa stali opakuj\u00facim sa probl\u00e9mom.\u201c<br><br>\u201eS CloudTalkom m\u00e1me kone\u010dne preh\u013ead. Vid\u00edme, ktor\u00e9 t\u00edmy vybavuj\u00fa hovory a \u010di s\u00fa na to tie spr\u00e1vne. To n\u00e1m umo\u017e\u0148uje prerozdeli\u0165 pracovn\u00e9 za\u0165a\u017eenie.\u201c<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Ana Pestana<\/cite><p class=\"social-proof-block__position\">Koordin\u00e1torka z\u00e1kazn\u00edckej sk\u00fasenosti v Alura<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">100%<\/span><span class=\"social-proof-block__statistic-description\">Pokles denn\u00fdch s\u0165a\u017enost\u00ed<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">Bezprobl\u00e9mov\u00e9<\/span><span class=\"social-proof-block__statistic-description\">Integr\u00e1cie s Helpdeskom a Freshdeskom<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/alura.png\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/alura\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201eS Aircallom sme mali probl\u00e9m s mierou prij\u00edmania hovorov na \u00farovni 20\u201330 %. S CloudTalkom sme dosiahli 40\u201350 %. To urobilo obrovsk\u00fd rozdiel.\u201c<br><br>\u201eVe\u013emi \u010dasto pou\u017e\u00edvame funkciu zna\u010diek na sledovanie, v ktorej f\u00e1ze lievika sa potenci\u00e1lni z\u00e1kazn\u00edci nach\u00e1dzaj\u00fa. A palubn\u00e1 doska pom\u00e1ha ka\u017ed\u00e9mu obchodn\u00edkovi vidie\u0165, kde sa nach\u00e1dza.\u201c<br><br><br><br><\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Syon Joshi<\/cite><p class=\"social-proof-block__position\">Riadite\u013e marketingu vo Velu<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">50%<\/span><span class=\"social-proof-block__statistic-description\">Miera prij\u00edmania hovorov<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">\u00dapln\u00e1<\/span><span class=\"social-proof-block__statistic-description\">Vidite\u013enos\u0165 v\u00fdkonu obchodn\u00edkov<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/velu-logo-dark.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/velu\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-faq wp-block-cloudtalk-faq--white wp-block-cloudtalk-faq--has-top-border wp-block-cloudtalk-faq-v2\" data-display-mode=\"section\"><div class=\"faq-block\"><div class=\"faq-block__header\"><h2 class=\"faq-block__title\">Frequently Asked Questions<\/h2><\/div><div class=\"faq-block__items\"><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-16\"><h3 class=\"faq-item__question-text\"><strong>Pre\u010do Five9 vy\u017eaduje minim\u00e1lne 50 miest?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-16\"><div class=\"faq-item__answer\"><p>Five9 je platforma ur\u010den\u00e1 prim\u00e1rne pre podniky, navrhnut\u00e1 pre rozsiahlu prev\u00e1dzkov\u00fa zlo\u017eitos\u0165. Limit 50 miest existuje, preto\u017ee ich model spolieha na riaden\u00fd implementa\u010dn\u00fd proces a profesion\u00e1lne slu\u017eby, ktor\u00e9 nie s\u00fa prisp\u00f4soben\u00e9 pre men\u0161ie t\u00edmy. Pre firmy s men\u0161\u00edm po\u010dtom agentov pon\u00faka cenov\u00fd model \u0161pecialistu pre stredne ve\u013ek\u00e9 podniky ove\u013ea v\u00e4\u010d\u0161iu flexibilitu bez povinn\u00fdch po\u017eiadaviek na po\u010det miest.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-17\"><h3 class=\"faq-item__question-text\"><strong>\u010co je zahrnut\u00e9 v bal\u00edkoch Five9 Digital a Core?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-17\"><div class=\"faq-item__answer\"><p>Digit\u00e1lny bal\u00edk za \u20ac119 je obmedzen\u00fd na non-voice kan\u00e1ly ako chat a e-mail. Bal\u00edk Core za \u20ac159 prid\u00e1va hlas, ale obmedzuje funkcie AI na 3 000 min\u00fat na jedno miesto. T\u00edmy s vysok\u00fdm rastom \u010dasto preferuj\u00fa <a href=\"https:\/\/www.cloudtalk.io\/?page_id=296734\" target=\"_blank\" rel=\"noreferrer noopener\">Power Dialer<\/a> alebo <a href=\"https:\/\/www.cloudtalk.io\/sk\/paralelny-dialer\/\" target=\"_blank\" rel=\"noreferrer noopener\">Parallel Dialer<\/a>, ktor\u00fd sa \u0161k\u00e1luje s ich objemom, namiesto toho, aby \u010delili prebytkom na z\u00e1klade spotreby pri ka\u017edom hovore.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-18\"><h3 class=\"faq-item__question-text\"><strong>Ako dlho trv\u00e1 typick\u00e1 implement\u00e1cia Five9?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-18\"><div class=\"faq-item__answer\"><p>Nasadenie Five9 je program pre podnikov\u00e9 prostredie, ktor\u00fd trv\u00e1 v priemere dva mesiace konfigur\u00e1cie a \u0161kolenia. Ak v\u00e1\u0161 t\u00edm potrebuje by\u0165 r\u00fdchlo v prev\u00e1dzke, <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/navrhar-toku-hovorov-vytvarajte-a-automatizujte-toky-hovorov\/\" target=\"_blank\" rel=\"noreferrer noopener\">Call Flow Designer<\/a> zalo\u017een\u00fd na prehliada\u010di a nat\u00edvne konektory CRM v\u00e1s m\u00f4\u017eu dosta\u0165 k uskuto\u010d\u0148ovaniu \u017eiv\u00fdch hovorov do jedn\u00e9ho t\u00fd\u017ed\u0148a, namiesto cel\u00e9ho \u0161tvr\u0165roka.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-19\"><h3 class=\"faq-item__question-text\"><strong><strong>Ako sa integr\u00e1cia CloudTalku so Salesforce porovn\u00e1va s Five9?<\/strong><\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-19\"><div class=\"faq-item__answer\"><p>Five9 pon\u00faka ve\u013emi hlbok\u00fa architekt\u00faru, prim\u00e1rne zameran\u00fa na Salesforce, vhodn\u00fa pre mas\u00edvne podnikov\u00e9 prostredia. CloudTalk poskytuje nat\u00edvnu <a href=\"https:\/\/www.cloudtalk.io\/sk\/integrovany-softver-pre-call-centra\/integracia-telefonu-salesforce\/\" target=\"_blank\" rel=\"noreferrer noopener\">integr\u00e1ciu so Salesforce<\/a>, ktor\u00e1 podporuje <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/softver-na-volanie-kliknutim\/\" target=\"_blank\" rel=\"noreferrer noopener\">Click-To-Call<\/a> a synchroniz\u00e1ciu d\u00e1t v re\u00e1lnom \u010dase, \u010do pokr\u00fdva z\u00e1kladn\u00e9 pracovn\u00e9 postupy pre v\u00e4\u010d\u0161inu stredne ve\u013ek\u00fdch t\u00edmov bez \u0161es\u0165cifernej ceny implement\u00e1cie.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-20\"><h3 class=\"faq-item__question-text\"><strong><strong>Pre\u010do si stredne ve\u013ek\u00e9 t\u00edmy vyberaj\u00fa CloudTalk namiesto Five9?<\/strong><\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-20\"><div class=\"faq-item__answer\"><p>Prechod zvy\u010dajne nastane, ke\u010f t\u00edmy dosiahnu hranicu 50 miest alebo sa chc\u00fa vyhn\u00fa\u0165 obmedzen\u00fdm min\u00fatam AI. V\u00e4\u010d\u0161ina organiz\u00e1ci\u00ed uprednost\u0148uje <a href=\"https:\/\/www.cloudtalk.io\/sk\/inteligentne-poznamky-ai\/\" target=\"_blank\" rel=\"noreferrer noopener\">Inteligentn\u00e9 pozn\u00e1mky AI<\/a><br>a <a href=\"https:\/\/www.cloudtalk.io\/sk\/automaticke-suhrny-hovorov-a-znacky\/\" target=\"_blank\" rel=\"noreferrer noopener\">Automatick\u00e9 zna\u010dky s\u00fahrnu hovorov<\/a>, ktor\u00e9 sa vz\u0165ahuj\u00fa na 100 % ich hovorov, spolu s agiln\u00fdm rozhran\u00edm, ktor\u00e9 nevy\u017eaduje na spr\u00e1vu vyhraden\u00fa IT funkciu.<\/p><\/div><\/div><\/div><\/div><div class=\"faq-block__cta\"><div class=\"faq-block__cta-image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/Avatar-group.png\" alt=\"\" \/><\/div><div class=\"faq-block__cta-content\"><h3 class=\"faq-block__cta-title\">M\u00e1te e\u0161te ot\u00e1zky?<\/h3><p class=\"faq-block__cta-description\">Neviete n\u00e1js\u0165 odpove\u010f, ktor\u00fa h\u013ead\u00e1te? Pros\u00edm, chatujte s na\u0161\u00edm priate\u013esk\u00fdm t\u00edmom.<\/p><div class=\"faq-block__cta-button\"><a href=\"https:\/\/www.cloudtalk.io\/demo-b\/\" class=\"btn btn-primary\">Kontaktujte n\u00e1s<\/a><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"demo-ab-block--section wp-block-cloudtalk-demo-ab\"><div class=\"demo-ab-block\"><div class=\"demo-ab-block__hero\"><div class=\"demo-ab-block__hero-content\"><h2 class=\"demo-ab-block__heading\">Pripraven\u00ed za\u017ei\u0165 vynikaj\u00facu kvalitu hovorov?<\/h2><p class=\"demo-ab-block__hero-paragraph\">Pripojte sa k viac ako 4 000 firm\u00e1m, ktor\u00e9 d\u00f4veruj\u00fa CloudTalku pre svoje obchodn\u00e9 a podporn\u00e9 hovory. Zistite, pre\u010do CloudTalk prin\u00e1\u0161a lep\u0161ie v\u00fdsledky ako Five9.<\/p><div class=\"demo-ab-block__list-wrapper\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--numbered wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--numbered\"><ol class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">01<\/span>\n                        <div class=\"list-block__content\">\n                                            <\/div>\n        <\/li>\n<\/ol><\/div><\/div><\/div><\/div><\/div><div class=\"demo-ab-block__form-section\"><div class=\"demo-ab-block__form-wrap\"><div class=\"demo-ab-block__form-content demo-form\">\n<div class=\"ct-demo-form\">\n<!--[if lte IE 8]>\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2-legacy.js\"><\/script>\n<![endif]-->\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2.js\"><\/script>\n<script>\n\nlet searchParams = new URLSearchParams(window.location.search);\nsearchParams.has('filled_email');\nlet emailVal = searchParams.get('filled_email');\n\nhbspt.forms.create({\n\tregion: \"na1\",\n\tportalId: \"6195055\",\n\tformId: \"209cca80-551b-4b65-ae93-766d7218210e\",\n    onFormReady: function($form) {\n        $form.attr(\"data-default-form-id\", \"866072\");\n        if(emailVal) {\n            $form.find('input[name=\"email\"]').val(emailVal).change(); \n        }\n    },\n    onFormSubmit: function (form) {\n        window.dataLayer = window.dataLayer || [];\t \n        dataLayer.push({\n            'event': 'demoFormSubmitted',\n            'registrationFirstName': form.find(\"[name=firstname]\").val(),\n            'registrationLastName': form.find(\"[name=lastname]\").val(),\n            'registrationEmail': form.find(\"[name=email]\").val(),\n            'registrationPhoneNumber': form.find(\"[name=phone]\").val(),\n            'registrationUserNumber': form.find(\"[name=demo__users]\").find(\":selected\").val()\n        });\n    }\n});\n<\/script>\n<\/div>\n\n<div class=\"ct-referral-form\">\n<script>\n  hbspt.forms.create({\n    portalId: \"6195055\",\n    formId: \"6a618028-e42d-4ae6-bc9b-002fc38cc18a\",\n    region: \"na1\"\n  });\n<\/script>\n<\/div>\n<\/div><\/div><\/div><div class=\"demo-ab-block__rating-cards\"><div class=\"demo-ab-block__rating-cards-track\"><div class=\"demo-ab-block__rating-card\"><div class=\"demo-ab-block__rating-card-header\"><div class=\"demo-ab-block__rating-card-logos\"><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"G2 logo\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><\/div><div class=\"demo-ab-block__rating-card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_0)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_0\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_1)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_1\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_2)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_2\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_3)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"demo-ab-block__rating-card-content\"><p class=\"demo-ab-block__rating-card-label\">Recenzie<\/p><p class=\"demo-ab-block__rating-card-number\">1 500+<\/p><\/div><\/div><div class=\"demo-ab-block__rating-card\"><div class=\"demo-ab-block__rating-card-header\"><div class=\"demo-ab-block__rating-card-logos\"><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/capterra.svg\" alt=\"\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><\/div><div class=\"demo-ab-block__rating-card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_1_0)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 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17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"under-navigation-social-proof-block__card-content\"><p class=\"under-navigation-social-proof-block__card-number\">5,000+&nbsp;<\/p><p class=\"under-navigation-social-proof-block__card-label\">Z\u00e1kazn\u00edci<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-seo-hero wp-block-cloudtalk-seo-hero\"><div class=\"sh\"><h1 class=\"sh__title\">Recenzia Zadarma 2026:<br>Funkcie, ceny a sp\u00e4tn\u00e1 v\u00e4zba pou\u017e\u00edvate\u013eov<\/h1><p class=\"sh__description\">Sk\u00famate Zadarmu? Zistite, \u010do hovoria skuto\u010dn\u00ed pou\u017e\u00edvatelia o kvalite hovorov, funkci\u00e1ch a podpore\u2014a tie\u017e, ako sa s \u0148ou porovn\u00e1va CloudTalk.<\/p><div class=\"sh__buttons wp-block-buttons\"><div class=\"wp-block-button btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/sk\/vyskusat-demo\/\" class=\"wp-block-button__link wp-element-button\">Z\u00edskajte demo CloudTalku<\/a><\/div><div class=\"wp-block-button btn-ghost btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/zadarma-alternative\/\" class=\"wp-block-button__link wp-element-button\">Alternat\u00edvy Zadarmy \u2192<\/a><\/div><\/div><\/div><\/div>\n\n\n<div class=\"wp-block-cloudtalk-row\" style=\"--column-widths:minmax(0, 280px) minmax(660px, 1fr) minmax(0, 280px);--mobile-order-1:2;--mobile-order-2:3;--mobile-order-3:1\">\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"wp-block-cloudtalk-table-of-contents\" data-level-depth=\"3\" data-total-items=\"3\"><div class=\"toc__heading\">Table of contents<\/div><div class=\"toc__list\"><div class=\"toc__item level-2\"><a href=\"#co-je-zadarma\">\u010co je Zadarma?<\/a><\/div><div class=\"toc__item level-3\"><a href=\"#ake-su-klucove-funkcie-zadarmy\">Ak\u00e9 s\u00fa k\u013e\u00fa\u010dov\u00e9 funkcie Zadarmy?<\/a><\/div><div class=\"toc__item level-2\"><a href=\"#co-hovoria-pouzivatelia-o-zadarme\">\u010co hovoria pou\u017e\u00edvatelia o Zadarme<\/a><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><h2 id=\"co-je-zadarma\" class=\"wp-block-heading\">\u010co je Zadarma?<\/h2>\n\n<p>Zadarma je VoIP poskytovate\u013e so s\u00eddlom v Lond\u00fdne, zalo\u017een\u00fd v roku 2006, ktor\u00fd pon\u00faka virtu\u00e1lne \u010d\u00edsla vo viac ako 110 krajin\u00e1ch. Jeho hlavnou v\u00fdhodou je n\u00edzkon\u00e1kladov\u00fd pr\u00edstup k <a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/ziskajte-medzinarodne-virtualne-telefonne-cisla-pre-viac-ako-160-krajin\/\">medzin\u00e1rodn\u00fdm \u010d\u00edslam<\/a> a bezplatn\u00e1 virtu\u00e1lna PBX. V\u010faka \u00fa\u010dtovaniu za sekundu a nat\u00edvnej konektivite pre <a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.cloudtalk.io\/sk\/integrovany-softver-pre-call-centra\/integracia-telefonu-salesforce\/\">Salesforce<\/a> sa zameriava na firmy h\u013eadaj\u00face glob\u00e1lny dosah s minim\u00e1lnymi po\u010diato\u010dn\u00fdmi n\u00e1kladmi.<\/p>\n\n<p>Po ned\u00e1vnych akviz\u00edci\u00e1ch Zadarma integrovala pokro\u010dil\u00fdch <a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.cloudtalk.io\/sk\/ai-voice-agents\/\">hlasov\u00fdch agentov s umelou inteligenciou<\/a> a analytiku re\u010di do svojej platformy. Tieto aktualiz\u00e1cie, spolu s roz\u0161\u00edren\u00fdmi verejn\u00fdmi API, umo\u017e\u0148uj\u00fa pou\u017e\u00edvate\u013eom vytv\u00e1ra\u0165 sofistikovan\u00e9 sekvencie <a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/co-je-automatizacia-pracovnych-postupov-v-cloude-cloudtalk\/\">automatiz\u00e1cie pracovn\u00fdch postupov<\/a>. Tento pl\u00e1n na rok 2025 ich stavia do poz\u00edcie rast\u00faceho hr\u00e1\u010da na eur\u00f3pskom trhu telefonovania poh\u00e1\u0148an\u00e9ho AI.<\/p>\n\n<p>Napriek svojim funkci\u00e1m \u010del\u00ed Zadarma obav\u00e1m o spo\u013eahlivos\u0165, najm\u00e4 \u010do sa t\u00fdka oneskoren\u00ed pri overovan\u00ed a nekonzistentnej spr\u00e1vy <a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/podrobnosti-o-zakaznikovi-sprava-a-pristup-k-informaciam\/\">z\u00e1kazn\u00edckych \u00fadajov<\/a>. Pou\u017e\u00edvatelia \u010dasto hl\u00e1sia zru\u0161enie \u00fa\u010dtov a dlh\u00e9 \u010dasy odozvy podpory. Firmy vy\u017eaduj\u00face stabiln\u00e9 <a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/neobmedzene-subezne-hovory-v-cloudovom-telefonnom-systeme\/\">neobmedzen\u00e9 s\u00fabe\u017en\u00e9 hovory<\/a> \u010dasto pova\u017euj\u00fa tieto syst\u00e9mov\u00e9 rizik\u00e1 za pr\u00edli\u0161 vysok\u00e9 pre kritick\u00e9 oper\u00e1cie.<\/p>\n\n\n<div class=\"wp-block-cloudtalk-summary\"><div class=\"summary-block summary-block--sm\"><h3 id=\"ake-su-klucove-funkcie-zadarmy\" class=\"wp-block-heading\">Ak\u00e9 s\u00fa k\u013e\u00fa\u010dov\u00e9 funkcie Zadarmy?<\/h3>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Virtu\u00e1lne \u010d\u00edsla vo viac ako 110 krajin\u00e1ch \u2014 lok\u00e1lne, mobiln\u00e9, bezplatn\u00e9, n\u00e1rodn\u00e9                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Bezplatn\u00e1 cloudov\u00e1 PBX s vizu\u00e1lnym editorom toku, IVR menu (4 v pl\u00e1ne Standard, a\u017e 12 v pl\u00e1ne Corporation), nahr\u00e1vanie hovorov a hlasov\u00e1 schr\u00e1nka do e-mailu                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Hlasov\u00fd agent s AI pre automatiz\u00e1ciu prich\u00e1dzaj\u00facich hovorov (100 min\u00fat zahrnut\u00fdch v pl\u00e1ne Office, 200 min\u00fat v pl\u00e1ne Corporation)                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Integr\u00e1cia so Shopify s automatick\u00fdm vytv\u00e1ran\u00edm z\u00e1kazn\u00edckych z\u00e1znamov z prich\u00e1dzaj\u00facich hovorov                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        D\u00e1tov\u00e9 bal\u00ed\u010dky eSIM pre cestuj\u00facich zamestnancov \u2014 jedine\u010dn\u00fd rozli\u0161ovac\u00ed prvok                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Vyhovuje GDPR; 24\/7 podpora v 7 jazykoch                    <\/div>\n                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div><\/div><\/div>\n\n\n<h2 id=\"co-hovoria-pouzivatelia-o-zadarme\" class=\"wp-block-heading\">\u010co hovoria pou\u017e\u00edvatelia o Zadarme<\/h2>\n\n<p>Na z\u00e1klade viac ako 100 overen\u00fdch recenzi\u00ed z G2, Capterra a Trustpilotu<\/p>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--pros wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude0a \u010co sa pou\u017e\u00edvate\u013eom p\u00e1\u010di<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Bezplatn\u00e1 cloudov\u00e1 PBX a bezplatn\u00e9 Teamsale CRM s\u00fa skuto\u010dne funk\u010dn\u00e9                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    \u00da\u010dtovanie za sekundu zabra\u0148uje plytvaniu zaokr\u00fah\u013eovan\u00edm na min\u00fatu u star\u0161\u00edch oper\u00e1torov                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Volanie nat\u00edvne v Microsoft Teams a Slack funguje \u010disto pre distribuovan\u00e9 t\u00edmy                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Anal\u00fdza re\u010di poskytuje u\u017eito\u010dn\u00e9 tr\u00e9nersk\u00e9 poznatky pre sk\u00fasen\u00fdch pou\u017e\u00edvate\u013eov                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u201ePre\u0161li sme na Zadarmu, ke\u010f sa zv\u00fd\u0161il objem hovorov a na\u0161e predch\u00e1dzaj\u00face nastavenie to nedok\u00e1zalo zvl\u00e1dnu\u0165. Po mesiacoch ka\u017edodenn\u00e9ho pou\u017e\u00edvania sa n\u00e1m to jav\u00ed ako spo\u013eahliv\u00e9.\u201c<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">Pratish J.<\/div><div class=\"quote-block__position\">Marketing a reklama<\/div><\/div><\/div><a href=\"https:\/\/www.capterra.com\/p\/166095\/Zadarma\/#Capterra___7114567\/\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Cel\u00e1 recenzia <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--cons wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude24 \u010co sa pou\u017e\u00edvate\u013eom nep\u00e1\u010di<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Ovl\u00e1dac\u00ed panel p\u00f4sob\u00ed zastaralo \u2014 viacer\u00ed recenzenti opisuj\u00fa rozhranie ako nekore\u0161ponduj\u00face s modern\u00fdm UX                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    SMS na mobiln\u00e9 \u010d\u00edsla vy\u017eaduj\u00fa 3-mesa\u010dn\u00fa platbu vopred, ktor\u00e1 nebola zverejnen\u00e1 pri registr\u00e1cii                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Nastavenie integr\u00e1cie je pop\u00edsan\u00e9 ako krehk\u00e9 \u2014 mal\u00e9 chyby v konfigur\u00e1cii nar\u00fa\u0161aj\u00fa synchroniz\u00e1ciu hovorov                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Pou\u017e\u00edvate\u013esk\u00e9 rozhranie p\u00f4sob\u00ed menej intuit\u00edvne a moderne v porovnan\u00ed s nov\u0161\u00edmi alternat\u00edvami pre call centr\u00e1.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    \u00da\u010dty a telef\u00f3nne \u010d\u00edsla zru\u0161en\u00e9 bez varovania \u2014 vr\u00e1tane dlhoro\u010dn\u00fdch z\u00e1kazn\u00edkov                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u201eToto m\u00f4\u017ee by\u0165 mimoriadny softv\u00e9r, ale nem\u00f4\u017eem na \u0148om zalo\u017ei\u0165 svoje podnikanie, ke\u010f\u017ee organiz\u00e1cia podpory nedok\u00e1\u017ee komunikova\u0165 a pokyny na in\u0161tal\u00e1ciu\/integr\u00e1ciu nemo\u017eno primerane dodr\u017ea\u0165&#8230;\u201c<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">William C.<\/div><div class=\"quote-block__position\">Nez\u00e1visl\u00fd pois\u0165ovac\u00ed makl\u00e9r<\/div><\/div><\/div><a href=\"https:\/\/www.capterra.com\/p\/166095\/Zadarma\/#Capterra___1078454\/\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Cel\u00e1 recenzia <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div style=\"--rcc-slides-per-view: 2;\" class=\"wp-block-cloudtalk-review-card-carousel rcc--post-content wp-block-cloudtalk-review-card-carousel\" data-display-mode=\"post-content\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">O \u010dom \u013eudia hovoria o Zadarme na G2?<\/h2><p class=\"rcc__description\">Pozrite sa, \u010do hovoria skuto\u010dn\u00ed pou\u017e\u00edvatelia o produkte Zadarma na G2 \u2014 \u00faprimn\u00e9 recenzie, skuto\u010dn\u00e9 sk\u00fasenosti a sp\u00e4tn\u00e1 v\u00e4zba od t\u00edmov, ktor\u00e9 ho pou\u017e\u00edvali.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/G2.svg\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"5 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u201eZabezpe\u010dujeme ot\u00e1zky t\u00fdkaj\u00face sa poistenia, reklam\u00e1cie a obnovenia zml\u00fav, tak\u017ee smerovanie hovorov pre n\u00e1s rob\u00ed ve\u013ek\u00fd rozdiel. Tento syst\u00e9m pom\u00e1ha r\u00fdchlo presmerova\u0165 volaj\u00facich na spr\u00e1vne oddelenie bez dlh\u00fdch \u010dakan\u00ed. U\u017eito\u010dn\u00e9 je aj to, \u017ee zme\u0161kan\u00e9 hovory sa daj\u00fa \u013eahko sledova\u0165, tak\u017ee ich m\u00f4\u017eeme r\u00fdchlo spracova\u0165 a vr\u00e1ti\u0165 sa k nim.\u201c<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Alexandar V.<\/span><span class=\"review-card__tag review-card__tag--gray\">Mal\u00e1 firma<\/span><\/div><p class=\"review-card__position\">Pois\u0165ovac\u00ed poradca<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"Logo G2\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"5 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u201eObmedzenie pl\u00e1nu Zoho sme zistili a\u017e vtedy, ke\u010f sme chceli povoli\u0165 integr\u00e1ciu. Bola to mal\u00e9 prekvapenie po\u010das nastavenia a znamenalo to, \u017ee sme museli na na\u0161ej strane r\u00fdchlo vykona\u0165 \u00fapravu, aby sme mohli pokra\u010dova\u0165. Licencie nem\u00f4\u017eete odstr\u00e1ni\u0165, ke\u010f ich raz prid\u00e1te; mus\u00edte kv\u00f4li nim kontaktova\u0165 podporu.\u201c<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Varun K.<\/span><span class=\"review-card__tag review-card__tag--gray\">Mal\u00e1 firma<\/span><\/div><p class=\"review-card__position\">Mana\u017e\u00e9r \u00fa\u010dtov<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"Logo G2\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"1.5 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star review-card__star--half\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><defs><linearGradient id=\"halfStar\"><stop offset=\"55%\" stop-color=\"#F59E0B\"\/><stop offset=\"55%\" stop-color=\"#F5F5F5\"\/><\/linearGradient><\/defs><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"url(#halfStar)\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u201ePodpora je ve\u013emi zl\u00e1, preto\u017ee osoba, ktor\u00e1 v\u00e1m odpoved\u00e1, m\u00e1 v\u017edy rovnak\u00e9 meno a hovor\u00ed, \u017ee v\u00e1m nem\u00f4\u017ee nijako pom\u00f4c\u0165.\u201c<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Anne-Marie C.<\/span><span class=\"review-card__tag review-card__tag--gray\">Mal\u00e1 firma<\/span><\/div><p class=\"review-card__company\">N\u00e1zov spolo\u010dnosti<\/p><p class=\"review-card__position\">Prezidentka-zakladate\u013eka<\/p><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"ci ci--sticky wp-block-cloudtalk-content-item\"><div class=\"ci__header\"><img decoding=\"async\" class=\"ci__icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/SymbolZadarma.svg\" alt=\"\" width=\"32\" height=\"32\" loading=\"lazy\" \/><span class=\"ci__name\">Zadarma<\/span><\/div><div class=\"ci__items\"><div class=\"ci__item\"><span class=\"ci__label\">Zalo\u017een\u00e9<\/span><span class=\"ci__value\">2006<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Ve\u013ekos\u0165 t\u00edmu<\/span><span class=\"ci__value\">32-200+ Zamestnancov<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Pokrytie<\/span><span class=\"ci__value\">110+ kraj\u00edn<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Hodnotenie na G2<\/span><span class=\"ci__value\">4.5\/5<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Po\u010diato\u010dn\u00e1 cena<\/span><span class=\"ci__value\">Standard \u20ac0\/mesiac\/5 pou\u017e\u00edvate\u013eov<\/span><\/div><\/div><\/div><\/div>\n<\/div>\n\n\n<div class=\"wp-block-cloudtalk-homepage-hero-section wp-block-cloudtalk-homepage-hero-section\"><div class=\"homepage-hero-section homepage-hero-section--has-top-border\"><div class=\"homepage-hero-section__content\"><div class=\"homepage-hero-section__tags\"><span class=\"homepage-hero-section__tag\"><span>CloudTalk &#8211; #1 Zadarma Alternative<\/span><\/span><span class=\"homepage-hero-section__tag homepage-hero-section__tag--highlighted\"><img loading=\"lazy\" decoding=\"async\" class=\"homepage-hero-section__tag-icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"\" width=\"16\" height=\"16\" \/><span>2025 Winter Leader<\/span><\/span><\/div><div class=\"homepage-hero-section__headline\"><h2>H\u013ead\u00e1te alternat\u00edvu k Zadarma?<\/h2><\/div><div class=\"homepage-hero-section__description\"><p>Pozrite sa, pre\u010do 4,000+ firiem pre\u0161lo na CloudTalk pre vynikaj\u00facu kvalitu hovorov a funkcie poh\u00e1\u0148an\u00e9 AI.<\/p><\/div><div class=\"homepage-hero-section__buttons\"><a href=\"https:\/\/www.cloudtalk.io\/sk\/vyskusat-demo\/\" class=\"btn btn-regular btn-secondary\">Z\u00edskajte demo<\/a><\/div><div class=\"homepage-hero-section__logo-carousel\"><div class=\"wp-block-cloudtalk-logo-carousel wp-block-cloudtalk-logo-carousel\"><\/div><\/div><div class=\"homepage-hero-section__image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Product_Design.png\" alt=\"Hero image\" \/><div class=\"homepage-hero-section__video-blocks\"><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--1\"><div class=\"homepage-hero-section__video-text\">Pridajte ob\u013e\u00faben\u00e9 integr\u00e1cie<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Integracie_184x60.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--2\"><div class=\"homepage-hero-section__video-text\">Z\u00edskajte lok\u00e1lne \u010d\u00edsla<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Numbers_184x89.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--3\"><div class=\"homepage-hero-section__video-text\">Pridajte hlasov\u00fdch agentov s AI<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Video_184x109.mp4\" autoplay loop playsinline muted><\/video><\/div><\/div><\/div><div class=\"homepage-hero-section__feature-highlights\"><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"22\" viewBox=\"0 0 23 22\" fill=\"none\"><path d=\"M14.5 2.5V1M18.4393 3.56066L19.5 2.5M19.5103 7.5H21.0103M20.9506 12C20.4489 17.0533 16.1853 21 11 21C5.47715 21 1 16.5228 1 11C1 5.81465 4.94668 1.5511 10 1.04938M11 7H15V11M14.6197 7C12.2653 10.3276 8.38636 12.5 4 12.5C2.9971 12.5 2.02072 12.3864 1.08302 12.1715\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Najlep\u0161ie hodnoten\u00e9 na G2<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Neust\u00e1le vysoko hodnoten\u00fd na G2, CloudTalk pom\u00e1ha t\u00edmom r\u00fdchlej\u0161ie sa rozbehn\u00fa\u0165, vyhn\u00fa\u0165 sa zlo\u017eitosti a spolieha\u0165 sa na telef\u00f3nny syst\u00e9m, ktor\u00fd funguje pod\u013ea o\u010dak\u00e1vania od prv\u00e9ho d\u0148a.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 16C12.866 16 16 12.866 16 9C16 5.13401 12.866 2 9 2C5.13401 2 2 5.13401 2 9C2 12.866 5.13401 16 9 16Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M15 22C18.866 22 22 18.866 22 15C22 11.134 18.866 8 15 8C11.134 8 8 11.134 8 15C8 18.866 11.134 22 15 22Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>100+ integr\u00e1ci\u00ed<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Va\u0161e CRM, helpdesk a obchodn\u00e9 n\u00e1stroje u\u017e spolu komunikuj\u00fa. CloudTalk sa len pripoj\u00ed k rozhovoru a urob\u00ed ho ove\u013ea produkt\u00edvnej\u0161\u00edm.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M2.68675 15.6451L4.59494 14.5435C4.6983 14.4839 4.8196 14.4631 4.9369 14.4851L8.6914 15.1878C8.99995 15.2455 9.28478 15.008 9.28338 14.6941L9.26876 11.4045C9.26836 11.3151 9.29193 11.2272 9.33701 11.15L11.2317 7.90621C11.3303 7.73739 11.3215 7.52658 11.2091 7.3666L8.01892 2.82568M19.0002 4.85905C13.5002 7.50004 16.5 11 17.5002 11.5C19.3773 12.4384 21.9876 12.5 21.9876 12.5C21.9958 12.3344 22 12.1677 22 12C22 6.47715 17.5228 2 12 2C6.47715 2 2 6.47715 2 12C2 17.5228 6.47715 22 12 22C12.1677 22 12.3344 21.9959 12.5 21.9877M16.7578 21.9398L13.591 13.591L21.9398 16.7578L18.2376 18.2376L16.7578 21.9398Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Pokrytie vo viac ako 160 krajin\u00e1ch<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Od susedstva po cel\u00fd svet, CloudTalk udr\u017euje va\u0161e hovory jasn\u00e9, lok\u00e1lne a pripraven\u00e9 r\u00e1s\u0165 s va\u0161ou firmou.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<section class=\"cs cs--bg-gradient-to-blue cs--layout-stacked wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">CloudTalk vs Zadarma: Porovnanie<\/h2><p class=\"cs__description\">Pozrite sa, ako CloudTalk poskytuje vynikaj\u00faci v\u00fdkon tam, kde na tom najviac z\u00e1le\u017e\u00ed<\/p><\/div><\/div>\n<div class=\"cs__content\"><div class=\"wp-block-cloudtalk-before-after-table\"><div class=\"bat__table\"><div class=\"bat__row bat__row--header\"><div class=\"bat__cell bat__cell--label\"><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__column-header\">Zadarma<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__column-header\">CloudTalk<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Stabilita \u00fa\u010dtu<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Trustpilot dokumentuje recenzie so vzormi \u00fa\u010dtov a \u010d\u00edsel zru\u0161en\u00fdch po\u010das prev\u00e1dzky, vyvolan\u00fdch overen\u00edm na \u00farovni pasu, ktor\u00e9 trv\u00e1 7 \u2013 20+ dn\u00ed.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Predv\u00eddate\u013en\u00e1, transparentn\u00e1 aktiv\u00e1cia a spr\u00e1va \u00fa\u010dtov. \u017diadny zdokumentovan\u00fd vzor \u00fa\u010dtov pozastaven\u00fdch bez upozornenia alebo \u010d\u00edsel zru\u0161en\u00fdch v polovici kampane.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Kvalita podpory<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Recenzenti opisuj\u00fa 48-hodinov\u00e9 \u010dasy odozvy a kop\u00edrovan\u00e9 a vkladan\u00e9 odpovede na kritick\u00e9 probl\u00e9my.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Odozva, personalizovan\u00e1 podpora d\u00f4sledne chv\u00e1len\u00e1 na G2 a Capterra. Priraden\u00ed CSM na platen\u00fdch \u00farovniach bez pr\u00edplatku za pr\u00e9miov\u00fa podporu.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">H\u013abka kontaktn\u00e9ho centra<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Architekt\u00fara virtu\u00e1lnej PBX. \u017diadny v\u00fdkonn\u00fd voli\u010d, inteligentn\u00fd voli\u010d, paraleln\u00fd voli\u010d ani ACD so spr\u00e1vou frontov pre odch\u00e1dzaj\u00face alebo prich\u00e1dzaj\u00face hovory vo ve\u013ekom rozsahu.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Platforma kontaktn\u00e9ho centra \u0161peci\u00e1lne navrhnut\u00e1 s v\u00fdkonn\u00fdmi, inteligentn\u00fdmi, AI a paraleln\u00fdmi voli\u010dmi, ACD, smerovan\u00edm hovorov na z\u00e1klade zru\u010dnost\u00ed a n\u00e1stenkami pre superv\u00edzorov v re\u00e1lnom \u010dase.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">AI kapacita<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Hlasov\u00fd agent AI obmedzen\u00fd na 100 \u2013 200 min\u00fat\/mesiac a Anal\u00fdza re\u010di obmedzen\u00e1 na 400 \u2013 1 000 min\u00fat\/mesiac. T\u00edmy s vysok\u00fdm objemom r\u00fdchlo narazia na limit.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">AI Konverza\u010dn\u00e1 inteligencia \u2013 prepis, zhrnutia, sentiment, detekcia t\u00e9my \u2013 aplikovan\u00e1 na 100 % hovorov bez obmedzen\u00ed na z\u00e1klade min\u00fat.<\/span><\/div><\/div><\/div><div class=\"bat__slider\" aria-label=\"Comparison cards\"><div class=\"bat__slider-track\"><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Stabilita \u00fa\u010dtu<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Zadarma:<\/strong> Trustpilot dokumentuje recenzie so vzormi \u00fa\u010dtov a \u010d\u00edsel zru\u0161en\u00fdch po\u010das prev\u00e1dzky, vyvolan\u00fdch overen\u00edm na \u00farovni pasu, ktor\u00e9 trv\u00e1 7 \u2013 20+ dn\u00ed.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Predv\u00eddate\u013en\u00e1, transparentn\u00e1 aktiv\u00e1cia a spr\u00e1va \u00fa\u010dtov. \u017diadny zdokumentovan\u00fd vzor \u00fa\u010dtov pozastaven\u00fdch bez upozornenia alebo \u010d\u00edsel zru\u0161en\u00fdch v polovici kampane.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Kvalita podpory<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Zadarma:<\/strong> Recenzenti opisuj\u00fa 48-hodinov\u00e9 \u010dasy odozvy a kop\u00edrovan\u00e9 a vkladan\u00e9 odpovede na kritick\u00e9 probl\u00e9my.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Odozva, personalizovan\u00e1 podpora d\u00f4sledne chv\u00e1len\u00e1 na G2 a Capterra. Priraden\u00ed CSM na platen\u00fdch \u00farovniach bez pr\u00edplatku za pr\u00e9miov\u00fa podporu.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">H\u013abka kontaktn\u00e9ho centra<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Zadarma:<\/strong> Architekt\u00fara virtu\u00e1lnej PBX. \u017diadny v\u00fdkonn\u00fd voli\u010d, inteligentn\u00fd voli\u010d, paraleln\u00fd voli\u010d ani ACD so spr\u00e1vou frontov pre odch\u00e1dzaj\u00face alebo prich\u00e1dzaj\u00face hovory vo ve\u013ekom rozsahu.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Platforma kontaktn\u00e9ho centra \u0161peci\u00e1lne navrhnut\u00e1 s v\u00fdkonn\u00fdmi, inteligentn\u00fdmi, AI a paraleln\u00fdmi voli\u010dmi, ACD, smerovan\u00edm hovorov na z\u00e1klade zru\u010dnost\u00ed a n\u00e1stenkami pre superv\u00edzorov v re\u00e1lnom \u010dase.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">AI kapacita<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Zadarma:<\/strong> Hlasov\u00fd agent AI obmedzen\u00fd na 100 \u2013 200 min\u00fat\/mesiac a Anal\u00fdza re\u010di obmedzen\u00e1 na 400 \u2013 1 000 min\u00fat\/mesiac. T\u00edmy s vysok\u00fdm objemom r\u00fdchlo narazia na limit.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> AI Konverza\u010dn\u00e1 inteligencia \u2013 prepis, zhrnutia, sentiment, detekcia t\u00e9my \u2013 aplikovan\u00e1 na 100 % hovorov bez obmedzen\u00ed na z\u00e1klade min\u00fat.<\/span><\/div><\/div><\/div><div class=\"bat__slider-dots\" role=\"tablist\" aria-label=\"Slide navigation\"><\/div><\/div><\/div><\/div>\n<\/div><\/section>\n\n<section class=\"cs cs--bg-white cs--layout-inline cs--has-top-border wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">Pre\u010do si vybra\u0165 CloudTalk pred Zadarmou<\/h2><p class=\"cs__description\">\u0160es\u0165 funkci\u00ed, o ktor\u00fdch n\u00e1m z\u00e1kazn\u00edci Zadarma hovoria, \u017ee by si priali ma\u0165 ich od prv\u00e9ho d\u0148a.<\/p><\/div><\/div>\n<div class=\"cs__content\"><div style=\"--fcg-cols: 3\" class=\"fcg wp-block-cloudtalk-feature-card-grid\"><div class=\"fcg__grid\"><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 17.5H3.5M6.5 12H2M9 6.5H4M17 3L10.4036 12.235C10.1116 12.6438 9.96562 12.8481 9.97194 13.0185C9.97744 13.1669 10.0486 13.3051 10.1661 13.3958C10.3011 13.5 10.5522 13.5 11.0546 13.5H16L15 21L21.5964 11.765C21.8884 11.3562 22.0344 11.1519 22.0281 10.9815C22.0226 10.8331 21.9514 10.6949 21.8339 10.6042C21.6989 10.5 21.4478 10.5 20.9454 10.5H16L17 3Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>Predv\u00eddate\u013en\u00e1 spr\u00e1va<\/strong><\/h3><p class=\"fc__desc\">Na rozdiel od nieko\u013ekot\u00fd\u017ed\u0148ov\u00fdch oneskoren\u00ed pri overovan\u00ed spolo\u010dnosti Zadarma a n\u00e1hlych zru\u0161en\u00ed \u00fa\u010dtov uv\u00e1dzan\u00fdch v recenzi\u00e1ch, CloudTalk pon\u00faka transparentn\u00e9 a spo\u013eahliv\u00e9 <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/co-je-prenos-telefonneho-cisla-a-ako-ho-preniest-jednoduchy-sprievodca\/\" target=\"_blank\" rel=\"noreferrer noopener\">prenos \u010d\u00edsla<\/a> a \u00fadr\u017ebu \u00fa\u010dtu. Zabezpe\u010dujeme, aby va\u0161e k\u013e\u00fa\u010dov\u00e9 obchodn\u00e9 linky zostali akt\u00edvne bez rizika n\u00e1hlych preru\u0161en\u00ed prev\u00e1dzky.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M22 21V19C22 17.1362 20.7252 15.5701 19 15.126M15.5 3.29076C16.9659 3.88415 18 5.32131 18 7C18 8.67869 16.9659 10.1159 15.5 10.7092M17 21C17 19.1362 17 18.2044 16.6955 17.4693C16.2895 16.4892 15.5108 15.7105 14.5307 15.3045C13.7956 15 12.8638 15 11 15H8C6.13623 15 5.20435 15 4.46927 15.3045C3.48915 15.7105 2.71046 16.4892 2.30448 17.4693C2 18.2044 2 19.1362 2 21M13.5 7C13.5 9.20914 11.7091 11 9.5 11C7.29086 11 5.5 9.20914 5.5 7C5.5 4.79086 7.29086 3 9.5 3C11.7091 3 13.5 4.79086 13.5 7Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>Spo\u013eahliv\u00e1, na \u010dloveka orientovan\u00e1 podpora<\/strong><\/h3><p class=\"fc__desc\">S jedn\u00fdm z najni\u017e\u0161\u00edch hodnoten\u00ed podpory v kateg\u00f3rii \u010delia u\u017e\u00edvatelia Zadarma \u010dasto dlh\u00fdm medzer\u00e1m v odozve. CloudTalk je d\u00f4sledne chv\u00e1len\u00fd za personalizovan\u00e9 slu\u017eby a vidite\u013enos\u0165 <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/stav-agenta-sledovanie-dostupnosti-agentov\/\" target=\"_blank\" rel=\"noreferrer noopener\">stavu agenta<\/a>, \u010d\u00edm sa zais\u0165uje, \u017ee m\u00e1te skuto\u010dn\u00e9ho \u013eudsk\u00e9ho partnera \u2013 vr\u00e1tane priraden\u00fdch CSM na platen\u00fdch \u00farovniach \u2013 ke\u010f nastan\u00fa \u010dasovo citliv\u00e9 probl\u00e9my.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 9V6C9 4.34315 7.65685 3 6 3C4.34315 3 3 4.34315 3 6C3 7.65685 4.34315 9 6 9H9ZM9 9V15M9 9H15M9 15V18C9 19.6569 7.65685 21 6 21C4.34315 21 3 19.6569 3 18C3 16.3431 4.34315 15 6 15H9ZM9 15H15M15 15H18C19.6569 15 21 16.3431 21 18C21 19.6569 19.6569 21 18 21C16.3431 21 15 19.6569 15 18V15ZM15 15V9M15 9V6C15 4.34315 16.3431 3 18 3C19.6569 3 21 4.34315 21 6C21 7.65685 19.6569 9 18 9H15Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>Pokro\u010dil\u00fd v\u00fdkon kontaktn\u00e9ho centra<\/strong><\/h3><p class=\"fc__desc\">Zadarma funguje ako z\u00e1kladn\u00e1 PBX, zatia\u013e \u010do CloudTalk je plnohodnotn\u00e1 platforma kontaktn\u00e9ho centra. Pon\u00fakame <a href=\"https:\/\/www.cloudtalk.io\/?page_id=296734\" target=\"_blank\" rel=\"noreferrer noopener\">v\u00fdkonn\u00fd voli\u010d<\/a> a <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/inteligentne-vytacanie\/\" target=\"_blank\" rel=\"noreferrer noopener\">inteligentn\u00fd voli\u010d<\/a> pre rozsiahle oslovovanie, spolu s <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/softver-call-center-wallboard\/\" target=\"_blank\" rel=\"noreferrer noopener\">n\u00e1stenkami<\/a> v re\u00e1lnom \u010dase, ktor\u00e9 monitoruj\u00fa aktivitu agentov vo ve\u013ekom rozsahu.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M12 21L11.8999 20.8499C11.2053 19.808 10.858 19.287 10.3991 18.9098C9.99286 18.5759 9.52476 18.3254 9.02161 18.1726C8.45325 18 7.82711 18 6.57482 18H5.2C4.07989 18 3.51984 18 3.09202 17.782C2.71569 17.5903 2.40973 17.2843 2.21799 16.908C2 16.4802 2 15.9201 2 14.8V6.2C2 5.07989 2 4.51984 2.21799 4.09202C2.40973 3.71569 2.71569 3.40973 3.09202 3.21799C3.51984 3 4.07989 3 5.2 3H5.6C7.84021 3 8.96031 3 9.81596 3.43597C10.5686 3.81947 11.1805 4.43139 11.564 5.18404C12 6.03968 12 7.15979 12 9.4M12 21V9.4M12 21L12.1001 20.8499C12.7947 19.808 13.142 19.287 13.6009 18.9098C14.0071 18.5759 14.4752 18.3254 14.9784 18.1726C15.5467 18 16.1729 18 17.4252 18H18.8C19.9201 18 20.4802 18 20.908 17.782C21.2843 17.5903 21.5903 17.2843 21.782 16.908C22 16.4802 22 15.9201 22 14.8V6.2C22 5.07989 22 4.51984 21.782 4.09202C21.5903 3.71569 21.2843 3.40973 20.908 3.21799C20.4802 3 19.9201 3 18.8 3H18.4C16.1598 3 15.0397 3 14.184 3.43597C13.4314 3.81947 12.8195 4.43139 12.436 5.18404C12 6.03968 12 7.15979 12 9.4\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>AI inteligencia bez obmedzen\u00ed kapacity<\/strong><\/h3><p class=\"fc__desc\">N\u00e1stroje AI spolo\u010dnosti Zadarma s\u00fa \u010dasto obmedzen\u00e9 mesa\u010dn\u00fdmi limitmi min\u00fat. <a href=\"https:\/\/www.cloudtalk.io\/sk\/inteligentne-poznamky-ai\/\" target=\"_blank\" rel=\"noreferrer noopener\">AI Inteligentn\u00e9 pozn\u00e1mky<\/a> a <a href=\"https:\/\/www.cloudtalk.io\/sk\/automaticke-suhrny-hovorov-a-znacky\/\" target=\"_blank\" rel=\"noreferrer noopener\">Automatick\u00e9 zna\u010dky zhrnutia hovorov<\/a> spolo\u010dnosti CloudTalk sa vz\u0165ahuj\u00fa na 100 % va\u0161ich hovorov, odosielaj\u00fac pln\u00e9 prepisy a sentiment priamo do v\u00e1\u0161ho CRM bez obmedzenia na min\u00fatu.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 3.5V2M5.06066 5.06066L4 4M5.06066 13L4 14.0607M13 5.06066L14.0607 4M3.5 9H2M15.8645 16.1896L13.3727 20.817C13.0881 21.3457 12.9457 21.61 12.7745 21.6769C12.6259 21.7349 12.4585 21.7185 12.324 21.6328C12.1689 21.534 12.0806 21.2471 11.9038 20.6733L8.44519 9.44525C8.3008 8.97651 8.2286 8.74213 8.28669 8.58383C8.33729 8.44595 8.44595 8.33729 8.58383 8.2867C8.74213 8.22861 8.9765 8.3008 9.44525 8.44519L20.6732 11.9038C21.247 12.0806 21.5339 12.169 21.6327 12.324C21.7185 12.4586 21.7348 12.6259 21.6768 12.7745C21.61 12.9458 21.3456 13.0881 20.817 13.3728L16.1896 15.8645C16.111 15.9068 16.0717 15.9279 16.0374 15.9551C16.0068 15.9792 15.9792 16.0068 15.9551 16.0374C15.9279 16.0717 15.9068 16.111 15.8645 16.1896Z\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>Intuit\u00edvne prostredie spr\u00e1vcu<\/strong><\/h3><p class=\"fc__desc\">Ovl\u00e1dac\u00ed panel Zadarma je \u010dasto popisovan\u00fd ako zastaran\u00fd a zlo\u017eit\u00fd. Modern\u00e9 pou\u017e\u00edvate\u013esk\u00e9 rozhranie CloudTalk a <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/navrhar-toku-hovorov-vytvarajte-a-automatizujte-toky-hovorov\/\" target=\"_blank\" rel=\"noreferrer noopener\">N\u00e1vrh\u00e1r tokov hovorov<\/a> zalo\u017een\u00fd na prehliada\u010di zjednodu\u0161uj\u00fa zmeny <a href=\"https:\/\/www.cloudtalk.io\/call-routing\/\" target=\"_blank\" rel=\"noreferrer noopener\">smerovania hovorov<\/a> pre netechnick\u00fdch vlastn\u00edkov, \u010d\u00edm sa eliminuje ka\u017edodenn\u00e9 trenie, ktor\u00e9 sa vyskytuje v star\u0161\u00edch syst\u00e9moch.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M13.5295 8.35186C12.9571 8.75995 12.2566 9 11.5 9C9.567 9 8 7.433 8 5.5C8 3.567 9.567 2 11.5 2C12.753 2 13.8522 2.65842 14.4705 3.64814M6 20.0872H8.61029C8.95063 20.0872 9.28888 20.1277 9.61881 20.2086L12.3769 20.8789C12.9753 21.0247 13.5988 21.0388 14.2035 20.9214L17.253 20.3281C18.0585 20.1712 18.7996 19.7854 19.3803 19.2205L21.5379 17.1217C22.154 16.5234 22.154 15.5524 21.5379 14.9531C20.9832 14.4134 20.1047 14.3527 19.4771 14.8103L16.9626 16.6449C16.6025 16.9081 16.1643 17.0498 15.7137 17.0498H13.2855L14.8311 17.0498C15.7022 17.0498 16.4079 16.3633 16.4079 15.5159V15.2091C16.4079 14.5055 15.9156 13.892 15.2141 13.7219L12.8286 13.1417C12.4404 13.0476 12.0428 13 11.6431 13C10.6783 13 8.93189 13.7988 8.93189 13.7988L6 15.0249M20 6.5C20 8.433 18.433 10 16.5 10C14.567 10 13 8.433 13 6.5C13 4.567 14.567 3 16.5 3C18.433 3 20 4.567 20 6.5ZM2 14.6L2 20.4C2 20.9601 2 21.2401 2.10899 21.454C2.20487 21.6422 2.35785 21.7951 2.54601 21.891C2.75992 22 3.03995 22 3.6 22H4.4C4.96005 22 5.24008 22 5.45399 21.891C5.64215 21.7951 5.79513 21.6422 5.89101 21.454C6 21.2401 6 20.9601 6 20.4V14.6C6 14.0399 6 13.7599 5.89101 13.546C5.79513 13.3578 5.64215 13.2049 5.45399 13.109C5.24008 13 4.96005 13 4.4 13L3.6 13C3.03995 13 2.75992 13 2.54601 13.109C2.35785 13.2049 2.20487 13.3578 2.10899 13.546C2 13.7599 2 14.0399 2 14.6Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>Transparentn\u00e9 ceny bez prekvapen\u00ed<\/strong><\/h3><p class=\"fc__desc\">Uv\u00e1dzan\u00e9 ceny Zadarma \u010dasto skr\u00fdvaj\u00fa skryt\u00e9 podmienky, ako s\u00fa povinn\u00e9 platby vopred alebo limity d\u013a\u017eky hovorov. <a href=\"https:\/\/www.cloudtalk.io\/sk\/cennik-softveru-pre-call-centra\/\" target=\"_blank\" rel=\"noreferrer noopener\">Ceny<\/a> CloudTalk s\u00fa jasn\u00e9 a transparentn\u00e9, dokumentuj\u00face ka\u017ed\u00fa funkciu, ktor\u00fa z\u00edskate, aby ste mohli predv\u00eddate\u013ene \u0161k\u00e1lova\u0165 bez objavovania skryt\u00fdch n\u00e1kladov v drobn\u00fdch p\u00edsmach.<\/p><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/section>\n\n<div style=\"--rcc-slides-per-view: 2;\" class=\"wp-block-cloudtalk-review-card-carousel rcc--has-top-border wp-block-cloudtalk-review-card-carousel\" data-display-mode=\"section\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">Firmy, ktor\u00e9 pre\u0161li na CloudTalk<\/h2><p class=\"rcc__description\">Skuto\u010dn\u00e9 v\u00fdsledky od skuto\u010dn\u00fdch spolo\u010dnost\u00ed, ktor\u00e9 urobili zmenu \u2013 a nikdy sa nepozreli sp\u00e4\u0165.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201eNa starej platforme nebolo automatick\u00e9 vytv\u00e1ranie tiketov. Museli sme manu\u00e1lne kontrolova\u0165 z\u00e1znamy, aby sme zistili, ktor\u00e9 hovory boli zme\u0161kan\u00e9 a \u010di boli n\u00e1sledne spracovan\u00e9. S\u0165a\u017eovalo to presn\u00e9 sledovanie po\u010dtu zme\u0161kan\u00fdch hovorov alebo t\u00fdch, ktor\u00e9 sa n\u00e1m podarilo vybavi\u0165.\u201c<br><br>\u201eKe\u010f sme pre\u0161li na CloudTalk, po\u010det zme\u0161kan\u00fdch hovorov klesol o 23 %. To nie je len \u010d\u00edslo; s\u00fa to z\u00e1kazn\u00edci, s ktor\u00fdmi sa dok\u00e1\u017eeme spoji\u0165, k\u00fdm nie je pr\u00edli\u0161 neskoro.\u201c<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Ayif Amrullah<\/cite><p class=\"social-proof-block__position\">Mana\u017e\u00e9r prev\u00e1dzky dod\u00e1vate\u013eov v Aspire<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">23%<\/span><span class=\"social-proof-block__statistic-description\">Zn\u00ed\u017eenie zme\u0161kan\u00fdch hovorov<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">50%<\/span><span class=\"social-proof-block__statistic-description\">R\u00fdchlej\u0161ia kontrola kvality s anal\u00fdzou<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/aspire-logo-dark.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/aspire\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201eNemali sme d\u00f4veryhodn\u00e9 \u00fadaje. Spr\u00e1vy sa nezhodovali, hovory neboli spr\u00e1vne zaznamen\u00e1van\u00e9 a dokonca aj nezrovnalosti v faktur\u00e1cii sa stali opakovan\u00fdm probl\u00e9mom.\u201c<br><br>\u201eS CloudTalkom m\u00e1me kone\u010dne preh\u013ead. Vid\u00edme, ktor\u00e9 t\u00edmy vybavuj\u00fa hovory a \u010di s\u00fa na to tie spr\u00e1vne. To n\u00e1m umo\u017e\u0148uje prehodnoti\u0165 pracovn\u00e9 za\u0165a\u017eenie.\u201c<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Ana Pestana<\/cite><p class=\"social-proof-block__position\">Koordin\u00e1torka z\u00e1kazn\u00edckej sk\u00fasenosti v Alure<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">100%<\/span><span class=\"social-proof-block__statistic-description\">Pokles denn\u00fdch s\u0165a\u017enost\u00ed<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">Bezprobl\u00e9mov\u00e9<\/span><span class=\"social-proof-block__statistic-description\">Integr\u00e1cie s Helpdesk a Freshdesk<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/alura.png\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/alura\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201eS Aircall sme uviazli na miere vyzdvihnutia 20 \u2013 30 %. S CloudTalkom sme dosiahli 40 \u2013 50 %. To urobilo obrovsk\u00fd rozdiel.\u201c<br><br>\u201eFunkciu zna\u010diek \u010dasto pou\u017e\u00edvame na sledovanie, v ktorej f\u00e1ze lievika sa nach\u00e1dzaj\u00fa potenci\u00e1lni z\u00e1kazn\u00edci. A preh\u013eadn\u00e1 n\u00e1stenka pom\u00e1ha ka\u017ed\u00e9mu obchodn\u00edkovi vidie\u0165, v akej f\u00e1ze sa nach\u00e1dza.\u201c<br><br><br><br><\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Syon Joshi<\/cite><p class=\"social-proof-block__position\">Marketingov\u00fd riadite\u013e vo Velu<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">50%<\/span><span class=\"social-proof-block__statistic-description\">Miera vyzdvihnutia<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">\u00dapln\u00fd<\/span><span class=\"social-proof-block__statistic-description\">Preh\u013ead o v\u00fdkonnosti obchodn\u00edkov<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/velu-logo-dark.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/velu\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-faq wp-block-cloudtalk-faq--white wp-block-cloudtalk-faq--has-top-border wp-block-cloudtalk-faq-v2\" data-display-mode=\"section\"><div class=\"faq-block\"><div class=\"faq-block__header\"><h2 class=\"faq-block__title\">Frequently Asked Questions<\/h2><\/div><div class=\"faq-block__items\"><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-27\"><h3 class=\"faq-item__question-text\"><strong>Pre\u010do trv\u00e1 overenie Zadarma tak dlho a \u010do vedie k pozastaveniu \u00fa\u010dtu?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-27\"><div class=\"faq-item__answer\"><p>Zadarma vy\u017eaduje overenie dokladov toto\u017enosti, ktor\u00e9 m\u00f4\u017ee trva\u0165 a\u017e 20 dn\u00ed, \u010dasto ved\u00face k zamietnutiu dokumentov a dlh\u00fdm medzer\u00e1m v podpore. Ak va\u0161e podnikanie z\u00e1vis\u00ed od udr\u017eiavania akt\u00edvnych liniek, m\u00f4\u017eete minimalizova\u0165 riziko pou\u017eit\u00edm poskytovate\u013ea so spo\u013eahliv\u00fdm <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/nahravanie-v-call-centre-automaticke-zachytavanie-hovorov\/\" target=\"_blank\" rel=\"noreferrer noopener\">nahr\u00e1van\u00edm hovorov<\/a> a transparentn\u00fdmi overovac\u00edmi protokolmi, ktor\u00e9 neved\u00fa k n\u00e1hlym pozastaveniam \u00fa\u010dtu po\u010das prev\u00e1dzky.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-28\"><h3 class=\"faq-item__question-text\"><strong>Je bezplatn\u00fd \u0161tandardn\u00fd pl\u00e1n Zadarma skuto\u010dne zadarmo?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-28\"><div class=\"faq-item__answer\"><p>Pl\u00e1n je bezplatn\u00fd pre samotn\u00fa platformu, ale obmedzuje v\u00e1s na 4 s\u00fabe\u017en\u00e9 odch\u00e1dzaj\u00face hovory a bolo hl\u00e1sen\u00e9, \u017ee preru\u0161uje hovory po 5 min\u00fatach. Firmy, ktor\u00e9 prekro\u010dia tieto obmedzenia, zvy\u010dajne prech\u00e1dzaj\u00fa na model podporuj\u00faci <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/zaradovanie-hovorov-do-fronty-co-to-je-ako-to-funguje-a-osvedcene-postupy\/\" target=\"_blank\" rel=\"noreferrer noopener\">radenie hovorov<\/a> a infra\u0161trukt\u00faru profesion\u00e1lnej \u00farovne na spracovanie vysok\u00e9ho objemu prev\u00e1dzky bez nezdokumentovan\u00fdch limitov hovorov.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-29\"><h3 class=\"faq-item__question-text\"><strong>Podporuje Zadarma odch\u00e1dzaj\u00face voli\u010de a pracovn\u00e9 postupy kontaktn\u00e9ho centra?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-29\"><div class=\"faq-item__answer\"><p>Ako virtu\u00e1lna PBX, Zadarma postr\u00e1da vrstvu kontaktn\u00e9ho centra potrebn\u00fa pre v\u00e1\u017enu odch\u00e1dzaj\u00facu priepustnos\u0165. Nepon\u00faka <a href=\"https:\/\/www.cloudtalk.io\/sk\/paralelny-dialer\/\" target=\"_blank\" rel=\"noreferrer noopener\">paraleln\u00fd voli\u010d<\/a> ani pokro\u010dil\u00e9 n\u00e1stroje superv\u00edzora, \u010d\u00edm je vhodnej\u0161ia pre z\u00e1kladn\u00e9 smerovanie ne\u017e pre t\u00edmy, ktor\u00e9 potrebuj\u00fa automatizova\u0165 tempo zoznamu a spravova\u0165 komplexn\u00e9 kampane.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-30\"><h3 class=\"faq-item__question-text\"><strong>Ako si Zadarma stoj\u00ed v porovnan\u00ed s integr\u00e1ciami?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-30\"><div class=\"faq-item__answer\"><p>Zatia\u013e \u010do Zadarma pon\u00faka slu\u0161n\u00fd zoznam nat\u00edvnych pripojen\u00ed, u\u017e\u00edvatelia \u010dasto uv\u00e1dzaj\u00fa, \u017ee chyby konfigur\u00e1cie m\u00f4\u017eu \u013eahko naru\u0161i\u0165 synchroniz\u00e1ciu. Vo\u013eba nat\u00edvnej <a href=\"https:\/\/www.cloudtalk.io\/sk\/integracia-call-centra-pre-hubspot\/\" target=\"_blank\" rel=\"noreferrer noopener\">HubSpot<\/a> integr\u00e1cie zais\u0165uje obojsmern\u00fd tok d\u00e1t v re\u00e1lnom \u010dase s dokumentovan\u00fdmi mapovaniami pol\u00ed, \u010do umo\u017e\u0148uje netechnick\u00fdm spr\u00e1vcom spravova\u0165 pripojenie bez extern\u00fdch konzultantov.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-31\"><h3 class=\"faq-item__question-text\"><strong>Je Zadarma v s\u00falade s GDPR?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-31\"><div class=\"faq-item__answer\"><p>Zadarma udr\u017eiava s\u00falad s GDPR prostredn\u00edctvom svojich eur\u00f3pskych kancel\u00e1ri\u00ed a d\u00e1tov\u00fdch centier. Pre t\u00edmy v pr\u00edsnej\u0161ie regulovan\u00fdch odvetviach, h\u013eadaj\u00facich e\u0161te vy\u0161\u0161\u00ed <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/zabezpecenie-call-centra-najlepsie-postupy-a-tipy\/\" target=\"_blank\" rel=\"noreferrer noopener\">bezpe\u010dnostn\u00fd<\/a> \u0161tandard \u2013 vr\u00e1tane SOC 2 Type II a Zml\u00fav o obchodnom partnerovi v s\u00falade s HIPAA \u2013 sa zabezpe\u010d\u00ed, \u017ee va\u0161e hlasov\u00e9 d\u00e1ta sp\u013a\u0148aj\u00fa rovnak\u00e9 pr\u00edsne po\u017eiadavky ako va\u0161e intern\u00e9 CRM a zdravotn\u00e9 z\u00e1znamy.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-32\"><h3 class=\"faq-item__question-text\"><strong>Pre\u010do firmy prech\u00e1dzaj\u00fa zo Zadarma na CloudTalk?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-32\"><div class=\"faq-item__answer\"><p>Naj\u010dastej\u0161ie sp\u00fa\u0161\u0165a\u010de prechodu zah\u0155\u0148aj\u00fa incidenty overovania, ktor\u00e9 vyradia prich\u00e1dzaj\u00face linky z prev\u00e1dzky, a potrebu <a href=\"https:\/\/www.cloudtalk.io\/sk\/preview-dialer\/\" target=\"_blank\" rel=\"noreferrer noopener\">voli\u010da n\u00e1h\u013eadu<\/a> na zlep\u0161enie nadv\u00e4zovania na potenci\u00e1lnych z\u00e1kazn\u00edkov. Ke\u010f t\u00edm prekon\u00e1 strop funkci\u00ed PBX alebo vy\u017eaduje lep\u0161ie \u010dasy odozvy podpory pre aktu\u00e1lne probl\u00e9my, prech\u00e1dza na agilnej\u0161iu platformu zameran\u00fa na kontaktn\u00e9 centrum.<\/p><\/div><\/div><\/div><\/div><div class=\"faq-block__cta\"><div class=\"faq-block__cta-image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/Avatar-group.png\" alt=\"\" \/><\/div><div class=\"faq-block__cta-content\"><h3 class=\"faq-block__cta-title\">M\u00e1te e\u0161te ot\u00e1zky?<\/h3><p class=\"faq-block__cta-description\">Nena\u0161li ste odpove\u010f, ktor\u00fa h\u013ead\u00e1te? Chatujte s na\u0161\u00edm priate\u013esk\u00fdm t\u00edmom.<\/p><div class=\"faq-block__cta-button\"><a href=\"https:\/\/www.cloudtalk.io\/demo-b\/\" class=\"btn btn-primary\">Kontaktujte n\u00e1s<\/a><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"demo-ab-block--section wp-block-cloudtalk-demo-ab\"><div class=\"demo-ab-block\"><div class=\"demo-ab-block__hero\"><div class=\"demo-ab-block__hero-content\"><h2 class=\"demo-ab-block__heading\">Pripraven\u00ed za\u017ei\u0165 vynikaj\u00facu kvalitu hovorov?<\/h2><p class=\"demo-ab-block__hero-paragraph\">Pripojte sa k viac ako 4 000 firm\u00e1m, ktor\u00e9 d\u00f4veruj\u00fa CloudTalku pre svoje obchodn\u00e9 a podporn\u00e9 hovory. Zistite, pre\u010do CloudTalk prin\u00e1\u0161a lep\u0161ie v\u00fdsledky ako Zadarma.<\/p><div class=\"demo-ab-block__list-wrapper\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--numbered wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--numbered\"><ol class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">01<\/span>\n                        <div class=\"list-block__content\">\n                                            <\/div>\n        <\/li>\n<\/ol><\/div><\/div><\/div><\/div><\/div><div class=\"demo-ab-block__form-section\"><div class=\"demo-ab-block__form-wrap\"><div class=\"demo-ab-block__form-content demo-form\">\n<div class=\"ct-demo-form\">\n<!--[if lte IE 8]>\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2-legacy.js\"><\/script>\n<![endif]-->\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2.js\"><\/script>\n<script>\n\nlet searchParams = new URLSearchParams(window.location.search);\nsearchParams.has('filled_email');\nlet emailVal = searchParams.get('filled_email');\n\nhbspt.forms.create({\n\tregion: \"na1\",\n\tportalId: \"6195055\",\n\tformId: \"209cca80-551b-4b65-ae93-766d7218210e\",\n    onFormReady: function($form) {\n        $form.attr(\"data-default-form-id\", \"866072\");\n        if(emailVal) {\n            $form.find('input[name=\"email\"]').val(emailVal).change(); \n        }\n    },\n    onFormSubmit: function (form) {\n        window.dataLayer = window.dataLayer || [];\t \n        dataLayer.push({\n            'event': 'demoFormSubmitted',\n            'registrationFirstName': form.find(\"[name=firstname]\").val(),\n            'registrationLastName': form.find(\"[name=lastname]\").val(),\n            'registrationEmail': form.find(\"[name=email]\").val(),\n            'registrationPhoneNumber': 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18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_1\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_2)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_2\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_3)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"under-navigation-social-proof-block__card-content\"><p class=\"under-navigation-social-proof-block__card-number\">1,000+&nbsp;<\/p><p class=\"under-navigation-social-proof-block__card-label\">Z\u00e1kazn\u00edci<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-seo-hero wp-block-cloudtalk-seo-hero\"><div class=\"sh\"><h1 class=\"sh__title\">Recenzia Talkroute 2026:\u2028<br>Funkcie, ceny &amp; Sp\u00e4tn\u00e1 v\u00e4zba od pou\u017e\u00edvate\u013eov<\/h1><p class=\"sh__description\">Sk\u00famate Talkroute? Zistite, \u010do hovoria skuto\u010dn\u00ed pou\u017e\u00edvatelia o kvalite hovorov, funkci\u00e1ch a podpore \u2013 a pozrite sa, ako si stoj\u00ed CloudTalk v porovnan\u00ed.<\/p><div class=\"sh__buttons wp-block-buttons\"><div class=\"wp-block-button btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/sk\/vyskusat-demo\/\" class=\"wp-block-button__link wp-element-button\">Z\u00edskajte demo CloudTalku<\/a><\/div><\/div><\/div><\/div>\n\n\n<div class=\"wp-block-cloudtalk-row\" style=\"--column-widths:minmax(0, 280px) minmax(660px, 1fr) minmax(0, 280px);--mobile-order-1:2;--mobile-order-2:3;--mobile-order-3:1\">\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"wp-block-cloudtalk-table-of-contents\" data-level-depth=\"3\" data-total-items=\"3\"><div class=\"toc__heading\">Table of contents<\/div><div class=\"toc__list\"><div class=\"toc__item level-2\"><a href=\"#co-je-talkroute\">\u010co je Talkroute?<\/a><\/div><div class=\"toc__item level-3\"><a href=\"#ake-su-klucove-funkcie-talkroute\">Ak\u00e9 s\u00fa k\u013e\u00fa\u010dov\u00e9 funkcie Talkroute?<\/a><\/div><div class=\"toc__item level-2\"><a href=\"#co-hovoria-pouzivatelia-o-talkroute\">\u010co hovoria pou\u017e\u00edvatelia o Talkroute<\/a><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><h2 id=\"co-je-talkroute\" class=\"wp-block-heading\">\u010co je Talkroute?<\/h2>\n\n<p>Talkroute je cloudov\u00fd virtu\u00e1lny telef\u00f3nny syst\u00e9m navrhnut\u00fd pre mal\u00e9 podniky, spusten\u00fd v roku 2013. Pon\u00faka profesion\u00e1lne \u010d\u00edsla s <a href=\"https:\/\/www.cloudtalk.io\/call-routing\/\" target=\"_blank\" rel=\"noreferrer noopener\">smerovan\u00edm hovorov<\/a> a nastaveniami <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/co-je-interaktivna-hlasova-odozva-ivrvyhody-a-nastavenie\/\" target=\"_blank\" rel=\"noreferrer noopener\">interakt\u00edvnej hlasovej odozvy (IVR)<\/a> bez hardv\u00e9ru alebo zml\u00fav. <\/p>\n\n<p>Slu\u017eba vynik\u00e1 svojou pau\u0161\u00e1lnou cenou za \u00fa\u010det a transparentn\u00fdm faktura\u010dn\u00fdm modelom, ktor\u00fd zah\u0155\u0148a regula\u010dn\u00e9 poplatky. \u00darove\u0148 Pro zah\u0155\u0148a s\u00falad s HIPAA, \u010do z nej rob\u00ed vo\u013ebu pre zdravotn\u00edcke praxe, ktor\u00e9 potrebuj\u00fa bezpe\u010dn\u00fd rozvrh <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/smerovanie-hovorov-v-pracovnych-hodinach-a-po-pracovnej-dobe-cloudtalk\/\" target=\"_blank\" rel=\"noreferrer noopener\">prev\u00e1dzkov\u00fdch hod\u00edn<\/a>. <\/p>\n\n<p>V\u00fdznamn\u00e9 medzery sa objavuj\u00fa pre t\u00edmy, ktor\u00e9 vy\u017eaduj\u00fa silu <a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/inteligentne-vytacanie\/\">Smart Dialera<\/a> alebo nat\u00edvnu konektivitu s <a target=\"_blank\" rel=\"noreferrer noopener\" href=\"https:\/\/www.cloudtalk.io\/sk\/integracia-call-centra-pre-hubspot\/\">HubSpotom<\/a>, ke\u010f\u017ee Talkroute nem\u00e1 automatick\u00fd odch\u00e1dzaj\u00faci engine a verejn\u00e9 API. Hoci dobre sl\u00fa\u017ei mikro-t\u00edmom, nepon\u00faka medzin\u00e1rodn\u00e9 volania ani funkcie AI. Podniky, ktor\u00e9 expanduj\u00fa za hranice Severnej Ameriky, pova\u017euj\u00fa tieto \u0161truktur\u00e1lne obmedzenia za re\u0161trikt\u00edvne.<\/p>\n\n\n<div class=\"wp-block-cloudtalk-summary\"><div class=\"summary-block summary-block--sm\"><h3 id=\"ake-su-klucove-funkcie-talkroute\" class=\"wp-block-heading\">Ak\u00e9 s\u00fa k\u013e\u00fa\u010dov\u00e9 funkcie Talkroute?<\/h3>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Neobmedzen\u00e9 prich\u00e1dzaj\u00face a odch\u00e1dzaj\u00face volania v r\u00e1mci USA a Kanady (\u017eiadne poplatky za min\u00fatu)                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Presmerovanie a smerovanie hovorov na stoln\u00e9, mobiln\u00e9, pevn\u00e9 alebo VoIP zariadenia                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        SMS \/ MMS spr\u00e1vy (500\/mesiac v pl\u00e1ne Basic; neobmedzen\u00e9 v pl\u00e1noch Plus a vy\u0161\u0161\u00edch)                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        S\u00falad s HIPAA s BAA v pl\u00e1ne Pro                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Vstavan\u00e9 videostretnutia pre a\u017e 100 \u00fa\u010dastn\u00edkov (nahr\u00e1vanie uveden\u00e9 ako \u201eU\u017e \u010doskoro\u201c)                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Desktopov\u00e9 aplik\u00e1cie (Mac, Windows, Linux), mobiln\u00e9 aplik\u00e1cie (iOS, Android) a volanie cez prehliada\u010d                    <\/div>\n                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div><\/div><\/div>\n\n\n<h2 id=\"co-hovoria-pouzivatelia-o-talkroute\" class=\"wp-block-heading\">\u010co hovoria pou\u017e\u00edvatelia o Talkroute<\/h2>\n\n<p>Na z\u00e1klade viac ako 70 overen\u00fdch recenzi\u00ed z G2, Capterra a Trustpilot<\/p>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--pros wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude0a \u010co pou\u017e\u00edvatelia miluj\u00fa<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Pau\u0161\u00e1lne ceny za \u00fa\u010det s\u00fa skuto\u010dne lacnej\u0161ie ako alternat\u00edvy za pou\u017e\u00edvate\u013ea pri 1 \u2013 10 pou\u017e\u00edvate\u013eoch                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    \u017diadne prekvapiv\u00e9 poplatky \u2014 dane a regula\u010dn\u00e9 pr\u00edplatky s\u00fa zahrnut\u00e9, nie pren\u00e1\u0161an\u00e9                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Mobiln\u00e9 a desktopov\u00e9 aplik\u00e1cie premenia osobn\u00e9 telef\u00f3ny na profesion\u00e1lnu firemn\u00fa linku bez trikov s presmerovan\u00edm                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    HIPAA BAA za \u20ac59\/mesiac je nezvy\u010dajne dostupn\u00e1 cena pre zdravotn\u00edcke praxe                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u201eNa\u0161a celkov\u00e1 sk\u00fasenos\u0165 bola vynikaj\u00faca! Od \u00favodn\u00e9ho predajn\u00e9ho dema po nastavenie a priebe\u017en\u00fa podporu, naozaj nem\u00f4\u017eem poveda\u0165 ni\u010d negat\u00edvne.\u201c<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">Susan V.<\/div><div class=\"quote-block__position\">Mana\u017e\u00e9r pre styk s verejnos\u0165ou<\/div><\/div><\/div><a href=\"https:\/\/www.capterra.com\/p\/134133\/Talkroute\/#Capterra___6296005\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Cel\u00e1 recenzia <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--cons wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude24 \u010co pou\u017e\u00edvatelia nen\u00e1vidia<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    \u017diadne medzin\u00e1rodn\u00e9 volania \u2014 Talkroute je len pre USA a Kanadu                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    \u017diadne nat\u00edvne CRM integr\u00e1cie \u2014 Salesforce, HubSpot, Pipedrive, Zendesk vy\u017eaduj\u00fa obch\u00e1dzky cez Zapier                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    \u017diadny outbound dialer \u2014 ka\u017ed\u00fd odch\u00e1dzaj\u00faci hovor sa vyt\u00e1\u010da manu\u00e1lne, jedno \u010d\u00edslo po druhom                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    \u017diadne funkcie AI \u2014 \u017eiadna transkripcia, s\u00fahrny, anal\u00fdza sentimentu ani kou\u010dovacie n\u00e1stroje                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Reporting obmedzen\u00fd na stiahnute\u013en\u00e9 CSV z\u00e1znamy hovorov \u2014 \u017eiadne dashboardy v re\u00e1lnom \u010dase                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u201eAplik\u00e1cia nefunguje spr\u00e1vne a neust\u00e1le pad\u00e1. Okrem toho som nikdy nedostal vr\u00e1tenie pe\u0148az\u00ed po\u010das 7-d\u0148ovej sk\u00fa\u0161obnej doby. Keby som si nezablokoval kartu, pravdepodobne by mi na\u010falej \u00fa\u010dtovali poplatky. V\u00f4bec to nie je d\u00f4veryhodn\u00e1 spolo\u010dnos\u0165.\u201c<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">Herny N.<\/div><div class=\"quote-block__position\">Mana\u017e\u00e9r predaja<\/div><\/div><\/div><a href=\"https:\/\/www.capterra.com\/p\/134133\/Talkroute\/#Capterra___6828092\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Cel\u00e1 recenzia <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div style=\"--rcc-slides-per-view: 2;\" class=\"wp-block-cloudtalk-review-card-carousel rcc--post-content wp-block-cloudtalk-review-card-carousel\" data-display-mode=\"post-content\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">O \u010dom \u013eudia hovoria o Talkroute na G2?<\/h2><p class=\"rcc__description\">Pozrite sa, \u010do hovoria skuto\u010dn\u00ed pou\u017e\u00edvatelia o produkte Talkroute na G2 \u2014 \u00faprimn\u00e9 recenzie, skuto\u010dn\u00e9 sk\u00fasenosti a sp\u00e4tn\u00e1 v\u00e4zba od t\u00edmov, ktor\u00e9 ho pou\u017eili.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/G2.svg\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"5 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u201eNajviac na Talkroute oce\u0148ujem, ako jednoducho sa pou\u017e\u00edva. Nastavenie roz\u0161\u00edren\u00ed a pozdravov bolo r\u00fdchle a nevy\u017eadovalo si ve\u013ea \u00fasilia. Mobiln\u00e1 aplik\u00e1cia je pre m\u0148a spo\u013eahliv\u00e1 a ozn\u00e1menia prich\u00e1dzaj\u00fa okam\u017eite. Je tie\u017e jednoduch\u00e9 sledova\u0165 zme\u0161kan\u00e9 hovory a okam\u017eite reagova\u0165. Obzvl\u00e1\u0161\u0165 sa mi p\u00e1\u010di, \u017ee ka\u017ed\u00fd m\u00f4\u017ee pou\u017e\u00edva\u0165 svoj vlastn\u00fd telef\u00f3n, pri\u010dom sa st\u00e1le zobrazuje pod jedn\u00fdm firemn\u00fdm \u010d\u00edslom.\u201c<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Plassot H.<\/span><span class=\"review-card__tag review-card__tag--gray\">Mal\u00fd podnik<\/span><\/div><p class=\"review-card__position\">Ved\u00faci z\u00e1kazn\u00edckych oper\u00e1ci\u00ed<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"G2 logo\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"5 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u201eJednoducho to funguje. \u017diadne komplikovan\u00e9 nastavenie a \u017eiadny \u0165a\u017ekop\u00e1dny softv\u00e9r. U\u017e predt\u00fdm som vysk\u00fa\u0161al in\u00e9 telef\u00f3nne syst\u00e9my, ktor\u00e9 p\u00f4sobili pre\u0165a\u017een\u00e9 alebo nespo\u013eahliv\u00e9, ale Talkroute je \u010dist\u00fd, r\u00fdchly a spo\u013eahliv\u00fd. To je d\u00f4le\u017eit\u00e9, ke\u010f klienti o\u010dak\u00e1vaj\u00fa r\u00fdchle odpovede.\u201c<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Giovanna R.<\/span><span class=\"review-card__tag review-card__tag--gray\">Mal\u00fd podnik<\/span><\/div><p class=\"review-card__position\">Realitn\u00fd agent<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"G2 logo\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"5 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u201eR\u00fdchlo sme nakonfigurovali smerovanie hovorov a roz\u0161\u00edrenia bez potreby investova\u0165 do ak\u00e9hoko\u013evek hardv\u00e9ru. N\u00e1\u0161 vzdialen\u00fd person\u00e1l m\u00f4\u017ee teraz bezprobl\u00e9movo prij\u00edma\u0165 hovory na svojich notebookoch a telef\u00f3noch.\u201c<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Karthikeyan M.<\/span><span class=\"review-card__tag review-card__tag--gray\">Mal\u00fd podnik<\/span><\/div><p class=\"review-card__company\">N\u00e1zov spolo\u010dnosti<\/p><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"ci ci--sticky wp-block-cloudtalk-content-item\"><div class=\"ci__header\"><img decoding=\"async\" class=\"ci__icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/Talkroute.svg\" alt=\"\" width=\"32\" height=\"32\" loading=\"lazy\" \/><span class=\"ci__name\">Talkroute<\/span><\/div><div class=\"ci__items\"><div class=\"ci__item\"><span class=\"ci__label\">Zalo\u017een\u00e9<\/span><span class=\"ci__value\">2013<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Ve\u013ekos\u0165 t\u00edmu<\/span><span class=\"ci__value\">5 \u2013 25 zamestnancov<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Pokrytie<\/span><span class=\"ci__value\">Iba Spojen\u00e9 \u0161t\u00e1ty a Kanada<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Hodnotenie G2<\/span><span class=\"ci__value\">4.6\/5<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Po\u010diato\u010dn\u00e1 cena<\/span><span class=\"ci__value\">Basic \u20ac19\/mesiac<\/span><\/div><\/div><\/div><\/div>\n<\/div>\n\n\n<div class=\"wp-block-cloudtalk-homepage-hero-section wp-block-cloudtalk-homepage-hero-section\"><div class=\"homepage-hero-section homepage-hero-section--has-top-border\"><div class=\"homepage-hero-section__content\"><div class=\"homepage-hero-section__tags\"><span class=\"homepage-hero-section__tag\"><span>CloudTalk &#8211; #1 Talkroute Alternative<\/span><\/span><span class=\"homepage-hero-section__tag homepage-hero-section__tag--highlighted\"><img loading=\"lazy\" decoding=\"async\" class=\"homepage-hero-section__tag-icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"\" width=\"16\" height=\"16\" \/><span>2025 Winter Leader<\/span><\/span><\/div><div class=\"homepage-hero-section__headline\"><h2>H\u013ead\u00e1te alternat\u00edvu k Talkroute?<\/h2><\/div><div class=\"homepage-hero-section__description\"><p>Zistite, pre\u010do 4,000+ firiem pre\u0161lo na CloudTalk pre vynikaj\u00facu kvalitu hovorov a funkcie poh\u00e1\u0148an\u00e9 AI.<\/p><\/div><div class=\"homepage-hero-section__buttons\"><a href=\"https:\/\/www.cloudtalk.io\/sk\/vyskusat-demo\/\" class=\"btn btn-regular btn-secondary\">Z\u00edskajte demo<\/a><a href=\"https:\/\/www.cloudtalk.io\/blog\/talkroute-pricing\/\" class=\"btn btn-regular btn-ghost\">Pozrite si porovnanie<\/a><\/div><div class=\"homepage-hero-section__logo-carousel\"><div class=\"wp-block-cloudtalk-logo-carousel wp-block-cloudtalk-logo-carousel\"><\/div><\/div><div class=\"homepage-hero-section__image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Product_Design.png\" alt=\"Hero image\" \/><div class=\"homepage-hero-section__video-blocks\"><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--1\"><div class=\"homepage-hero-section__video-text\">Pridajte ob\u013e\u00faben\u00e9 integr\u00e1cie<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Integracie_184x60.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--2\"><div class=\"homepage-hero-section__video-text\">Z\u00edskajte lok\u00e1lne \u010d\u00edsla<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Numbers_184x89.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--3\"><div class=\"homepage-hero-section__video-text\">Pridajte hlasov\u00fdch agentov AI<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Video_184x109.mp4\" autoplay loop playsinline muted><\/video><\/div><\/div><\/div><div class=\"homepage-hero-section__feature-highlights\"><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"22\" viewBox=\"0 0 23 22\" fill=\"none\"><path d=\"M14.5 2.5V1M18.4393 3.56066L19.5 2.5M19.5103 7.5H21.0103M20.9506 12C20.4489 17.0533 16.1853 21 11 21C5.47715 21 1 16.5228 1 11C1 5.81465 4.94668 1.5511 10 1.04938M11 7H15V11M14.6197 7C12.2653 10.3276 8.38636 12.5 4 12.5C2.9971 12.5 2.02072 12.3864 1.08302 12.1715\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Najlep\u0161ie hodnoten\u00fd na G2<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>CloudTalk je neust\u00e1le vysoko hodnoten\u00fd na G2 a pom\u00e1ha t\u00edmom r\u00fdchlej\u0161ie sa rozbehn\u00fa\u0165, vyhn\u00fa\u0165 sa zlo\u017eitosti a spo\u013eahn\u00fa\u0165 sa na telef\u00f3nny syst\u00e9m, ktor\u00fd funguje pod\u013ea o\u010dak\u00e1vania od prv\u00e9ho d\u0148a.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 16C12.866 16 16 12.866 16 9C16 5.13401 12.866 2 9 2C5.13401 2 2 5.13401 2 9C2 12.866 5.13401 16 9 16Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M15 22C18.866 22 22 18.866 22 15C22 11.134 18.866 8 15 8C11.134 8 8 11.134 8 15C8 18.866 11.134 22 15 22Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>100+ integr\u00e1ci\u00ed<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Va\u0161e n\u00e1stroje CRM, helpdesku a predaja u\u017e komunikuj\u00fa medzi sebou. CloudTalk sa len prid\u00e1 do konverz\u00e1cie a urob\u00ed ju ove\u013ea produkt\u00edvnej\u0161ou.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M2.68675 15.6451L4.59494 14.5435C4.6983 14.4839 4.8196 14.4631 4.9369 14.4851L8.6914 15.1878C8.99995 15.2455 9.28478 15.008 9.28338 14.6941L9.26876 11.4045C9.26836 11.3151 9.29193 11.2272 9.33701 11.15L11.2317 7.90621C11.3303 7.73739 11.3215 7.52658 11.2091 7.3666L8.01892 2.82568M19.0002 4.85905C13.5002 7.50004 16.5 11 17.5002 11.5C19.3773 12.4384 21.9876 12.5 21.9876 12.5C21.9958 12.3344 22 12.1677 22 12C22 6.47715 17.5228 2 12 2C6.47715 2 2 6.47715 2 12C2 17.5228 6.47715 22 12 22C12.1677 22 12.3344 21.9959 12.5 21.9877M16.7578 21.9398L13.591 13.591L21.9398 16.7578L18.2376 18.2376L16.7578 21.9398Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Pokrytie vo viac ako 160 krajin\u00e1ch<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Od susedstva po cel\u00fd svet, CloudTalk udr\u017euje va\u0161e hovory jasn\u00e9, lok\u00e1lne a pripraven\u00e9 r\u00e1s\u0165 s va\u0161\u00edm podnikom.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<section class=\"cs cs--bg-gradient-to-blue cs--layout-stacked wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">CloudTalk vs Talkroute: Porovnanie<\/h2><p class=\"cs__description\">Pozrite sa, ako CloudTalk poskytuje vynikaj\u00faci v\u00fdkon tam, kde na tom najviac z\u00e1le\u017e\u00ed<\/p><\/div><\/div>\n<div class=\"cs__content\"><div class=\"wp-block-cloudtalk-before-after-table\"><div class=\"bat__table\"><div class=\"bat__row bat__row--header\"><div class=\"bat__cell bat__cell--label\"><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__column-header\">Talkroute<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__column-header\">CloudTalk<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Mo\u017enosti odch\u00e1dzaj\u00facich hovorov<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Zameran\u00e9 na prich\u00e1dzaj\u00face hovory. Bez power dialera, smart dialera alebo funkcie klikni a volaj zo zoznamov kontaktov. Odch\u00e1dzaj\u00face hovory s\u00fa manu\u00e1lne, jedno \u010d\u00edslo po druhom.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Power Dialer, Smart Dialer a AI Dialer v cene \u2014 automatizujte tempo zoznamu, preskakujte hlasov\u00e9 schr\u00e1nky a dosiahnite viac ako 80 \u017eiv\u00fdch konverz\u00e1ci\u00ed na agenta za de\u0148.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">CRM Integr\u00e1cie<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">\u017diadne verejn\u00e9 API. \u017diadne nat\u00edvne integr\u00e1cie so Salesforce, HubSpot, Pipedrive alebo Zendesk \u2014 iba obch\u00e1dzky cez Zapier.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Viac ako 100 nat\u00edvnych integr\u00e1ci\u00ed s obojsmernou synchroniz\u00e1ciou v re\u00e1lnom \u010dase. Ka\u017ed\u00fd hovor sa automaticky zaznamen\u00e1va, ka\u017ed\u00e1 po\u017eiadavka sa vytv\u00e1ra s dokumentovan\u00fdm mapovan\u00edm pol\u00ed.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">AI a analytika<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Iba protokoly hovorov vo form\u00e1te CSV. \u017diadne dashboardy v re\u00e1lnom \u010dase, \u017eiadne AI s\u00fahrny, \u017eiadna transkripcia, \u017eiadna anal\u00fdza sentimentu, \u017eiadne n\u00e1stroje na kou\u010dovanie.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Dashboardy s anal\u00fdzou v re\u00e1lnom \u010dase plus AI Conversation Intelligence \u2014 prepisy, s\u00fahrny, anal\u00fdza sentimentu a detekcia t\u00e9m pri 100 % hovorov.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Glob\u00e1lny dosah<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Iba Spojen\u00e9 \u0161t\u00e1ty a Kanada. \u017diadne medzin\u00e1rodn\u00e9 hovory. \u017diadne glob\u00e1lne \u010d\u00edsla. Obmedzenia mobilnej aplik\u00e1cie pre niektor\u00e9 hovory mimo USA.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Lok\u00e1lne \u010d\u00edsla a smerovanie vo viac ako 160 krajin\u00e1ch s automatickou rot\u00e1ciou, spr\u00e1vou reput\u00e1cie spamu a multikari\u00e9rovou glob\u00e1lnou VoIP infra\u0161trukt\u00farou.<\/span><\/div><\/div><\/div><div class=\"bat__slider\" aria-label=\"Comparison cards\"><div class=\"bat__slider-track\"><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Mo\u017enosti odch\u00e1dzaj\u00facich hovorov<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Talkroute:<\/strong> Zameran\u00e9 na prich\u00e1dzaj\u00face hovory. Bez power dialera, smart dialera alebo funkcie klikni a volaj zo zoznamov kontaktov. Odch\u00e1dzaj\u00face hovory s\u00fa manu\u00e1lne, jedno \u010d\u00edslo po druhom.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Power Dialer, Smart Dialer a AI Dialer v cene \u2014 automatizujte tempo zoznamu, preskakujte hlasov\u00e9 schr\u00e1nky a dosiahnite viac ako 80 \u017eiv\u00fdch konverz\u00e1ci\u00ed na agenta za de\u0148.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">CRM Integr\u00e1cie<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Talkroute:<\/strong> \u017diadne verejn\u00e9 API. \u017diadne nat\u00edvne integr\u00e1cie so Salesforce, HubSpot, Pipedrive alebo Zendesk \u2014 iba obch\u00e1dzky cez Zapier.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Viac ako 100 nat\u00edvnych integr\u00e1ci\u00ed s obojsmernou synchroniz\u00e1ciou v re\u00e1lnom \u010dase. Ka\u017ed\u00fd hovor sa automaticky zaznamen\u00e1va, ka\u017ed\u00e1 po\u017eiadavka sa vytv\u00e1ra s dokumentovan\u00fdm mapovan\u00edm pol\u00ed.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">AI a analytika<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Talkroute:<\/strong> Iba protokoly hovorov vo form\u00e1te CSV. \u017diadne dashboardy v re\u00e1lnom \u010dase, \u017eiadne AI s\u00fahrny, \u017eiadna transkripcia, \u017eiadna anal\u00fdza sentimentu, \u017eiadne n\u00e1stroje na kou\u010dovanie.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Dashboardy s anal\u00fdzou v re\u00e1lnom \u010dase plus AI Conversation Intelligence \u2014 prepisy, s\u00fahrny, anal\u00fdza sentimentu a detekcia t\u00e9m pri 100 % hovorov.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Glob\u00e1lny dosah<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Talkroute:<\/strong> Iba Spojen\u00e9 \u0161t\u00e1ty a Kanada. \u017diadne medzin\u00e1rodn\u00e9 hovory. \u017diadne glob\u00e1lne \u010d\u00edsla. Obmedzenia mobilnej aplik\u00e1cie pre niektor\u00e9 hovory mimo USA.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Lok\u00e1lne \u010d\u00edsla a smerovanie vo viac ako 160 krajin\u00e1ch s automatickou rot\u00e1ciou, spr\u00e1vou reput\u00e1cie spamu a multikari\u00e9rovou glob\u00e1lnou VoIP infra\u0161trukt\u00farou.<\/span><\/div><\/div><\/div><div class=\"bat__slider-dots\" role=\"tablist\" aria-label=\"Slide navigation\"><\/div><\/div><\/div><\/div>\n<\/div><\/section>\n\n<section class=\"cs cs--bg-white cs--layout-inline cs--has-top-border wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">Pre\u010do si vybra\u0165 CloudTalk namiesto Talkroute<\/h2><p class=\"cs__description\">\u0160es\u0165 funkci\u00ed, o ktor\u00fdch n\u00e1m z\u00e1kazn\u00edci Talkroute hovoria, \u017ee si ich \u017eelali ma\u0165 od prv\u00e9ho d\u0148a.<\/p><\/div><\/div>\n<div class=\"cs__content\"><div style=\"--fcg-cols: 3\" class=\"fcg wp-block-cloudtalk-feature-card-grid\"><div class=\"fcg__grid\"><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M20.9996 8V3M20.9996 3H15.9996M20.9996 3L14.9996 9M10.2266 13.8631C9.02506 12.6615 8.07627 11.3028 7.38028 9.85323C7.32041 9.72854 7.29048 9.66619 7.26748 9.5873C7.18576 9.30695 7.24446 8.96269 7.41447 8.72526C7.46231 8.65845 7.51947 8.60129 7.63378 8.48698C7.98338 8.13737 8.15819 7.96257 8.27247 7.78679C8.70347 7.1239 8.70347 6.26932 8.27247 5.60643C8.15819 5.43065 7.98338 5.25585 7.63378 4.90624L7.43891 4.71137C6.90747 4.17993 6.64174 3.91421 6.35636 3.76987C5.7888 3.4828 5.11854 3.4828 4.55098 3.76987C4.2656 3.91421 3.99987 4.17993 3.46843 4.71137L3.3108 4.86901C2.78117 5.39863 2.51636 5.66344 2.31411 6.02348C2.08969 6.42298 1.92833 7.04347 1.9297 7.5017C1.93092 7.91464 2.01103 8.19687 2.17124 8.76131C3.03221 11.7947 4.65668 14.6571 7.04466 17.045C9.43264 19.433 12.295 21.0575 15.3284 21.9185C15.8928 22.0787 16.1751 22.1588 16.588 22.16C17.0462 22.1614 17.6667 22 18.0662 21.7756C18.4263 21.5733 18.6911 21.3085 19.2207 20.7789L19.3783 20.6213C19.9098 20.0898 20.1755 19.8241 20.3198 19.5387C20.6069 18.9712 20.6069 18.3009 20.3198 17.7333C20.1755 17.448 19.9098 17.1822 19.3783 16.6508L19.1835 16.4559C18.8339 16.1063 18.6591 15.9315 18.4833 15.8172C17.8204 15.3862 16.9658 15.3862 16.3029 15.8172C16.1271 15.9315 15.9523 16.1063 15.6027 16.4559C15.4884 16.5702 15.4313 16.6274 15.3644 16.6752C15.127 16.8453 14.7828 16.904 14.5024 16.8222C14.4235 16.7992 14.3612 16.7693 14.2365 16.7094C12.7869 16.0134 11.4282 15.0646 10.2266 13.8631Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>Skuto\u010dn\u00e9 odch\u00e1dzaj\u00face volanie<\/strong><\/h3><p class=\"fc__desc\">Talkroute je navrhnut\u00fd na presmerovanie hovorov, nie na rozsiahly odch\u00e1dzaj\u00faci kontakt. <a href=\"https:\/\/www.cloudtalk.io\/?page_id=296734\" target=\"_blank\" rel=\"noreferrer noopener\">Power Dialer<\/a> a <a href=\"https:\/\/www.cloudtalk.io\/sk\/ai-voice-agents\/\" target=\"_blank\" rel=\"noreferrer noopener\">AI Voice Agenti<\/a> od CloudTalk automatizuj\u00fa riadenie zoznamov a preskakuj\u00fa hlasov\u00e9 spr\u00e1vy, \u010do umo\u017e\u0148uje oper\u00e1torom s\u00fastredi\u0165 sa na \u017eiv\u00e9 rozhovory namiesto manu\u00e1lneho vyt\u00e1\u010dania.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 9V6C9 4.34315 7.65685 3 6 3C4.34315 3 3 4.34315 3 6C3 7.65685 4.34315 9 6 9H9ZM9 9V15M9 9H15M9 15V18C9 19.6569 7.65685 21 6 21C4.34315 21 3 19.6569 3 18C3 16.3431 4.34315 15 6 15H9ZM9 15H15M15 15H18C19.6569 15 21 16.3431 21 18C21 19.6569 19.6569 21 18 21C16.3431 21 15 19.6569 15 18V15ZM15 15V9M15 9V6C15 4.34315 16.3431 3 18 3C19.6569 3 21 4.34315 21 6C21 7.65685 19.6569 9 18 9H15Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>Nat\u00edvne integr\u00e1cie s CRM<\/strong><\/h3><p class=\"fc__desc\">Talkroute nem\u00e1 verejn\u00e9 API, \u010do n\u00fati pou\u017e\u00edvate\u013eov k manu\u00e1lnemu zad\u00e1vaniu alebo k rie\u0161eniam cez Zapier. CloudTalk pon\u00faka nat\u00edvnu, obojsmern\u00fa synchroniz\u00e1ciu so syst\u00e9mami <a href=\"https:\/\/www.cloudtalk.io\/sk\/integrovany-softver-pre-call-centra\/integracia-telefonu-salesforce\/\" target=\"_blank\" rel=\"noreferrer noopener\">Salesforce<\/a> a <a href=\"https:\/\/www.cloudtalk.io\/sk\/integrovany-softver-pre-call-centra\/integracia-sluzby-pipedrive-telefonne-cislo-pre-hovory-sms-a-dalsie\/\" target=\"_blank\" rel=\"noreferrer noopener\">Pipedrive<\/a>, \u010d\u00edm zabezpe\u010duje, \u017ee v\u0161etky <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/poznamky-k-vyzve\/\" target=\"_blank\" rel=\"noreferrer noopener\">pozn\u00e1mky k hovorom<\/a> a aktivity sa zaznamen\u00e1vaj\u00fa v re\u00e1lnom \u010dase.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M12 21L11.8999 20.8499C11.2053 19.808 10.858 19.287 10.3991 18.9098C9.99286 18.5759 9.52476 18.3254 9.02161 18.1726C8.45325 18 7.82711 18 6.57482 18H5.2C4.07989 18 3.51984 18 3.09202 17.782C2.71569 17.5903 2.40973 17.2843 2.21799 16.908C2 16.4802 2 15.9201 2 14.8V6.2C2 5.07989 2 4.51984 2.21799 4.09202C2.40973 3.71569 2.71569 3.40973 3.09202 3.21799C3.51984 3 4.07989 3 5.2 3H5.6C7.84021 3 8.96031 3 9.81596 3.43597C10.5686 3.81947 11.1805 4.43139 11.564 5.18404C12 6.03968 12 7.15979 12 9.4M12 21V9.4M12 21L12.1001 20.8499C12.7947 19.808 13.142 19.287 13.6009 18.9098C14.0071 18.5759 14.4752 18.3254 14.9784 18.1726C15.5467 18 16.1729 18 17.4252 18H18.8C19.9201 18 20.4802 18 20.908 17.782C21.2843 17.5903 21.5903 17.2843 21.782 16.908C22 16.4802 22 15.9201 22 14.8V6.2C22 5.07989 22 4.51984 21.782 4.09202C21.5903 3.71569 21.2843 3.40973 20.908 3.21799C20.4802 3 19.9201 3 18.8 3H18.4C16.1598 3 15.0397 3 14.184 3.43597C13.4314 3.81947 12.8195 4.43139 12.436 5.18404C12 6.03968 12 7.15979 12 9.4\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>AI pri ka\u017edom hovore<\/strong><\/h3><p class=\"fc__desc\">Talkroute poskytuje z\u00e1kladn\u00e9 protokoly vo form\u00e1te CSV bez h\u013abky konverz\u00e1cie. <a href=\"https:\/\/www.cloudtalk.io\/sk\/inteligencia-konverzacie-na-baze-umelej-inteligencie\/\" target=\"_blank\" rel=\"noreferrer noopener\">CloudTalk AI<\/a> spracov\u00e1va <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/prepis-hovorov\/\" target=\"_blank\" rel=\"noreferrer noopener\">prepisy hovorov<\/a> a automatick\u00e9 s\u00fahrny pre 100 % hovorov, pri\u010dom pren\u00e1\u0161a sentiment a poznatky priamo do v\u00e1\u0161ho CRM pre neust\u00e1le kou\u010dovanie.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M2 12H22M2 12C2 17.5228 6.47715 22 12 22M2 12C2 6.47715 6.47715 2 12 2M22 12C22 17.5228 17.5228 22 12 22M22 12C22 6.47715 17.5228 2 12 2M12 2C14.5013 4.73835 15.9228 8.29203 16 12C15.9228 15.708 14.5013 19.2616 12 22M12 2C9.49872 4.73835 8.07725 8.29203 8 12C8.07725 15.708 9.49872 19.2616 12 22\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>Glob\u00e1lne pokrytie<\/strong><\/h3><p class=\"fc__desc\">Talkroute obmedzuje volanie iba na USA a Kanadu. CloudTalk funguje vo viac ako 160 krajin\u00e1ch a poskytuje <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/ziskajte-medzinarodne-virtualne-telefonne-cisla-pre-viac-ako-160-krajin\/\" target=\"_blank\" rel=\"noreferrer noopener\">medzin\u00e1rodn\u00e9 \u010d\u00edsla<\/a> a automatick\u00e9 <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/co-je-prenos-telefonneho-cisla-a-ako-ho-preniest-jednoduchy-sprievodca\/\" target=\"_blank\" rel=\"noreferrer noopener\">pren\u00e1\u0161anie \u010d\u00edsel<\/a> na podporu firiem, ktor\u00e9 roz\u0161iruj\u00fa svoj dosah za hranice Severnej Ameriky.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M21 21H6.2C5.07989 21 4.51984 21 4.09202 20.782C3.71569 20.5903 3.40973 20.2843 3.21799 19.908C3 19.4802 3 18.9201 3 17.8V3M7 14.5V17.5M11.5 11.5V17.5M16 8.5V17.5M20.5 5.5V17.5\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>\u0160k\u00e1lovate\u013en\u00e1 platforma<\/strong><\/h3><p class=\"fc__desc\">Strop funkci\u00ed Talkroute m\u00f4\u017ee obmedzova\u0165 t\u00edmy, ke\u010f narast\u00fa nad 10 pou\u017e\u00edvate\u013eov. CloudTalk zah\u0155\u0148a pokro\u010dil\u00e9 <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/analytika\/\" target=\"_blank\" rel=\"noreferrer noopener\">analytiky<\/a><br>a <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/co-je-automatizacia-pracovnych-postupov-v-cloude-cloudtalk\/\" target=\"_blank\" rel=\"noreferrer noopener\">automatiz\u00e1ciu pracovn\u00fdch postupov<\/a> vo svojich pl\u00e1noch na z\u00e1klade po\u010dtu miest, \u010d\u00edm zais\u0165uje, \u017ee va\u0161a hlasov\u00e1 infra\u0161trukt\u00fara sa vyv\u00edja spolu s po\u010dtom zamestnancov v\u00e1\u0161ho t\u00edmu.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 17.5H3.5M6.5 12H2M9 6.5H4M17 3L10.4036 12.235C10.1116 12.6438 9.96562 12.8481 9.97194 13.0185C9.97744 13.1669 10.0486 13.3051 10.1661 13.3958C10.3011 13.5 10.5522 13.5 11.0546 13.5H16L15 21L21.5964 11.765C21.8884 11.3562 22.0344 11.1519 22.0281 10.9815C22.0226 10.8331 21.9514 10.6949 21.8339 10.6042C21.6989 10.5 21.4478 10.5 20.9454 10.5H16L17 3Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>Modern\u00e9 UX a stabiln\u00e9 mobiln\u00e9 aplik\u00e1cie<\/strong><\/h3><p class=\"fc__desc\">CloudTalk poskytuje modern\u00fd <a href=\"https:\/\/www.cloudtalk.io\/sk\/dashboard\/\" target=\"_blank\" rel=\"noreferrer noopener\">dashboard<\/a> a vysokov\u00fdkonn\u00e9 mobiln\u00e9 aplik\u00e1cie vytvoren\u00e9 pre akt\u00edvne predajn\u00e9 a podporn\u00e9 pracovn\u00e9 postupy, \u010d\u00edm zais\u0165uje spo\u013eahlivos\u0165 naprie\u010d mobiln\u00fdmi sie\u0165ami po celom svete.<\/p><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/section>\n\n<div style=\"--rcc-slides-per-view: 2;\" class=\"wp-block-cloudtalk-review-card-carousel rcc--has-top-border wp-block-cloudtalk-review-card-carousel\" data-display-mode=\"section\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">Firmy, ktor\u00e9 pre\u0161li na CloudTalk<\/h2><p class=\"rcc__description\">Skuto\u010dn\u00e9 v\u00fdsledky od skuto\u010dn\u00fdch spolo\u010dnost\u00ed, ktor\u00e9 urobili zmenu \u2013 a nikdy sa neobzreli sp\u00e4\u0165.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201eNa starej platforme nebolo automatick\u00e9 vytv\u00e1ranie tiketov. Museli sme manu\u00e1lne kontrolova\u0165 protokoly, aby sme zistili, ktor\u00e9 hovory boli zme\u0161kan\u00e9 a \u010di boli n\u00e1sledne spracovan\u00e9. To s\u0165a\u017eovalo presn\u00e9 sledovanie, ko\u013eko hovorov sme zme\u0161kali alebo zvl\u00e1dli.\u201c<br><br>\u201eKe\u010f sme pre\u0161li na CloudTalk, po\u010det zme\u0161kan\u00fdch hovorov klesol o 23 %. To nie je len \u010d\u00edslo; s\u00fa to z\u00e1kazn\u00edci, s ktor\u00fdmi sa dok\u00e1\u017eeme spoji\u0165, k\u00fdm nie je pr\u00edli\u0161 neskoro.\u201c<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Ayif Amrullah<\/cite><p class=\"social-proof-block__position\">Mana\u017e\u00e9r dod\u00e1vate\u013esk\u00fdch oper\u00e1ci\u00ed v Aspire<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">23%<\/span><span class=\"social-proof-block__statistic-description\">Pokles zme\u0161kan\u00fdch hovorov<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">50%<\/span><span class=\"social-proof-block__statistic-description\">R\u00fdchlej\u0161ia kontrola kvality v\u010faka anal\u00fdze<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/aspire-logo-dark.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/aspire\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201eNemali sme d\u00f4veryhodn\u00e9 \u00fadaje. Spr\u00e1vy sa nezhodovali, hovory neboli spr\u00e1vne nahr\u00e1van\u00e9 a dokonca aj nezrovnalosti vo faktur\u00e1cii sa stali opakuj\u00facim sa probl\u00e9mom.\u201c<br><br>\u201eS CloudTalkom m\u00e1me kone\u010dne preh\u013ead. Vid\u00edme, ktor\u00e9 t\u00edmy vybavuj\u00fa hovory a \u010di s\u00fa na to tie spr\u00e1vne. To n\u00e1m umo\u017e\u0148uje prerozdeli\u0165 pracovn\u00e9 za\u0165a\u017eenie.\u201c<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Ana Pestana<\/cite><p class=\"social-proof-block__position\">Koordin\u00e1torka z\u00e1kazn\u00edckej sk\u00fasenosti v Alura<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">100%<\/span><span class=\"social-proof-block__statistic-description\">Pokles denn\u00fdch s\u0165a\u017enost\u00ed<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">Bezprobl\u00e9mov\u00e9<\/span><span class=\"social-proof-block__statistic-description\">Integr\u00e1cie s Helpdesk a Freshdesk<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/alura.png\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/alura\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201eS Aircallom sme mali probl\u00e9m s mierou zdvihnutia hovorov na \u00farovni 20 \u2013 30 %. S CloudTalkom sme dosiahli 40 \u2013 50 %. To zmenilo v\u0161etko.\u201c<br><br>\u201eFunkciu zna\u010diek \u010dasto pou\u017e\u00edvame na sledovanie, kde sa potenci\u00e1lni z\u00e1kazn\u00edci nach\u00e1dzaj\u00fa vo funnelu. A dashboard pom\u00e1ha ka\u017ed\u00e9mu oper\u00e1torovi vidie\u0165, kde sa nach\u00e1dza.\u201c<br><br><br><br><\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Syon Joshi<\/cite><p class=\"social-proof-block__position\">Riadite\u013e marketingu vo Velu<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">50%<\/span><span class=\"social-proof-block__statistic-description\">Miera zdvihnutia hovorov<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">\u00dapln\u00fd<\/span><span class=\"social-proof-block__statistic-description\">Preh\u013ead o v\u00fdkonnosti oper\u00e1torov<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/velu-logo-dark.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/velu\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-faq wp-block-cloudtalk-faq--white wp-block-cloudtalk-faq--has-top-border wp-block-cloudtalk-faq-v2\" data-display-mode=\"section\"><div class=\"faq-block\"><div class=\"faq-block__header\"><h2 class=\"faq-block__title\">Frequently Asked Questions<\/h2><\/div><div class=\"faq-block__items\"><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-42\"><h3 class=\"faq-item__question-text\"><strong>Je Talkroute dobrou vo\u013ebou pre ve\u013emi mal\u00e9 podniky?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-42\"><div class=\"faq-item__answer\"><p>Pre samostatn\u00fdch zakladate\u013eov a mikro-t\u00edmy (1 \u2013 10 \u013eud\u00ed), ktor\u00e9 potrebuj\u00fa profesion\u00e1lnu prezent\u00e1ciu, s\u00fa pau\u0161\u00e1lne ceny a jednoduch\u00e9 nastavenie Talkroute efekt\u00edvne. Platforma je v\u0161ak obmedzen\u00e1 na z\u00e1kladn\u00e9 presmerovanie; s rastom v\u00e1\u0161ho t\u00edmu m\u00f4\u017eete zisti\u0165, \u017ee nedostatok pokro\u010dil\u00fdch <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/nastavenie-telefonnych-pripon-pre-bezproblemovu-spravu-hovorov\/\" target=\"_blank\" rel=\"noreferrer noopener\">roz\u0161\u00edren\u00ed<\/a> a organiza\u010dn\u00fdch n\u00e1strojov je obmedzuj\u00faci v porovnan\u00ed so \u0161k\u00e1lovate\u013enej\u0161ou hlasovou infra\u0161trukt\u00farou.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-43\"><h3 class=\"faq-item__question-text\"><strong>Dok\u00e1\u017ee Talkroute spravova\u0165 odch\u00e1dzaj\u00face predajn\u00e9 kampane?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-43\"><div class=\"faq-item__answer\"><p>Talkroute nepon\u00faka automatizovan\u00fd odch\u00e1dzaj\u00faci syst\u00e9m. Ka\u017ed\u00fd hovor mus\u00ed by\u0165 uskuto\u010dnen\u00fd manu\u00e1lne, \u010do v\u00fdrazne obmedzuje produktivitu pri predajn\u00fdch alebo obnovovac\u00edch kontaktoch. T\u00edmy zameran\u00e9 na v\u00fdkonnos\u0165 zvy\u010dajne preferuj\u00fa <a href=\"https:\/\/www.cloudtalk.io\/sk\/preview-dialer\/\" target=\"_blank\" rel=\"noreferrer noopener\">Preview Dialer<\/a> na automatiz\u00e1ciu tempa zoznamu a zabezpe\u010denie, aby agenti tr\u00e1vili \u010das \u017eiv\u00fdmi konverz\u00e1ciami namiesto manu\u00e1lneho zad\u00e1vania.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-44\"><h3 class=\"faq-item__question-text\"><strong>Pon\u00faka Talkroute nat\u00edvne integr\u00e1cie s CRM?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-44\"><div class=\"faq-item__answer\"><p>Neexistuj\u00fa \u017eiadne nat\u00edvne integr\u00e1cie od prv\u00fdch str\u00e1n pre be\u017en\u00e9 n\u00e1stroje. Ak\u00e9ko\u013evek prepojenie so Salesforce alebo HubSpot si vy\u017eaduje middleware tretej strany, \u010do m\u00f4\u017ee vies\u0165 k oneskoreniu synchroniz\u00e1cie a dodato\u010dn\u00fdm n\u00e1kladom. CloudTalk poskytuje hlbok\u00fa, obojsmern\u00fa konektivitu s platformami ako <a href=\"https:\/\/www.cloudtalk.io\/sk\/integrovany-softver-pre-call-centra\/integracia-call-centra-pre-zendesk\/\" target=\"_blank\" rel=\"noreferrer noopener\">Zendesk<\/a>, \u010d\u00edm zabezpe\u010duje, \u017ee ka\u017ed\u00fd tiket a interakcia so z\u00e1kazn\u00edkom sa automaticky zaznamen\u00e1vaj\u00fa v re\u00e1lnom \u010dase.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-45\"><h3 class=\"faq-item__question-text\"><strong>M\u00f4\u017eem spravova\u0165 medzin\u00e1rodn\u00e9 hovory a \u010d\u00edsla s Talkroute?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-45\"><div class=\"faq-item__answer\"><p>Talkroute je pr\u00edsne obmedzen\u00fd na odch\u00e1dzaj\u00face volania v r\u00e1mci USA a Kanady. Firmy, ktor\u00e9 sa sna\u017eia expandova\u0165 glob\u00e1lne, potrebuj\u00fa poskytovate\u013ea, ktor\u00fd pon\u00faka <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/ziskajte-bezplatne-cisla-pre-svoju-firmu\/\" target=\"_blank\" rel=\"noreferrer noopener\">bezplatn\u00e9 \u010d\u00edsla<\/a> a medzin\u00e1rodn\u00fd dosah vo viac ako 160 krajin\u00e1ch, aby si udr\u017eali miestnu pr\u00edtomnos\u0165 a vysok\u00fa kvalitu zvuku cez hranice.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-46\"><h3 class=\"faq-item__question-text\"><strong>Poskytuje Talkroute AI-riaden\u00e9 poznatky, ako napr\u00edklad anal\u00fdzu sentimentu?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-46\"><div class=\"faq-item__answer\"><p>Nie. Reporting Talkroute je obmedzen\u00fd na z\u00e1kladn\u00e9 protokoly hovorov. Pre kou\u010ding a zabezpe\u010denie kvality sa modern\u00e9 t\u00edmy spoliehaj\u00fa na <a href=\"https:\/\/www.cloudtalk.io\/sk\/analyza-sentimentu\/\" target=\"_blank\" rel=\"noreferrer noopener\">anal\u00fdzu sentimentu<\/a> a automatick\u00e9 s\u00fahrny, aby pochopili emocion\u00e1lny t\u00f3n a k\u013e\u00fa\u010dov\u00e9 v\u00fdsledky ka\u017edej konverz\u00e1cie bez toho, aby museli po\u010d\u00fava\u0165 hodiny zvuku.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-47\"><h3 class=\"faq-item__question-text\"><strong>Je Talkroute v s\u00falade s HIPAA pre pou\u017eitie v zdravotn\u00edctve?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-47\"><div class=\"faq-item__answer\"><p>\u00c1no, Talkroute poskytuje dohody o obchodnom partnerstve (BAA) vo svojich \u00farovniach Pro a Enterprise, \u010do je u\u017eito\u010dn\u00e9 pre z\u00e1kladn\u00e9 lek\u00e1rske presmerovanie. Av\u0161ak prev\u00e1dzky v zdravotn\u00edctve, ktor\u00e9 vy\u017eaduj\u00fa bezpe\u010dn\u00e9, vysokokapacitn\u00e9 <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/nahravanie-v-call-centre-automaticke-zachytavanie-hovorov\/\" target=\"_blank\" rel=\"noreferrer noopener\">nahr\u00e1vanie hovorov<\/a> a pokro\u010dil\u00e9 ochrany \u00fadajov, \u010dasto pova\u017euj\u00fa \u0161pecializovan\u00fa platformu kontaktn\u00e9ho centra za robustnej\u0161iu pre dlhodob\u00fa compliance.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-48\"><h3 class=\"faq-item__question-text\"><strong>Ako sa ceny Talkroute porovn\u00e1vaj\u00fa s modelom \u201ena miesto\u201c?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-48\"><div class=\"faq-item__answer\"><p>Pau\u0161\u00e1lny model Talkroute je n\u00e1kladovo efekt\u00edvny pre mal\u00e9 t\u00edmy, ale \u201estrop funkci\u00ed\u201c nerastie s po\u010dtom zamestnancov. Akon\u00e1hle potrebujete <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/smerovaci-softver-zalozeny-na-zrucnostiach-zvysenie-efektivnosti-smerovania-agentov\/\" target=\"_blank\" rel=\"noreferrer noopener\">smerovanie na z\u00e1klade zru\u010dnost\u00ed<\/a> alebo pokro\u010dil\u00fa automatiz\u00e1ciu, n\u00e1klady na ch\u00fdbaj\u00face n\u00e1stroje na produktivitu \u010dasto prev\u00e1\u017eia \u00faspory pau\u0161\u00e1lnej fakt\u00fary.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-49\"><h3 class=\"faq-item__question-text\"><strong>Ak\u00fd je stav funkci\u00ed ako Fax a Skupinov\u00e9 SMS?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-49\"><div class=\"faq-item__answer\"><p>Talkroute v s\u00fa\u010dasnosti nepodporuje fax a nat\u00edvne skupinov\u00e9 SMS, \u010do m\u00f4\u017ee by\u0165 v\u00fdznamnou prek\u00e1\u017ekou pre pr\u00e1vne t\u00edmy alebo t\u00edmy pre spr\u00e1vu nehnute\u013enost\u00ed. Pre firmy, ktor\u00e9 sa spoliehaj\u00fa na omnichannel komunik\u00e1ciu, s\u00fa <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/textove-spravy-sms\/\" target=\"_blank\" rel=\"noreferrer noopener\">textov\u00e9 spr\u00e1vy (SMS)<\/a> a integrovan\u00e9 spr\u00e1vy z\u00e1kladn\u00fdmi funkciami, ktor\u00e9 by mali by\u0165 k dispoz\u00edcii od prv\u00e9ho d\u0148a.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-50\"><h3 class=\"faq-item__question-text\"><strong>Pre\u010do rast\u00face firmy nakoniec prech\u00e1dzaj\u00fa na CloudTalk?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-50\"><div class=\"faq-item__answer\"><p>Prechod zvy\u010dajne nast\u00e1va, ke\u010f t\u00edm dozrie nato\u013eko, aby mohol sp\u00fa\u0161\u0165a\u0165 organizovan\u00e9 odch\u00e1dzaj\u00face <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/kampane-na-volanie-typy-vyhody-a-osvedcene-postupy\/\" target=\"_blank\" rel=\"noreferrer noopener\">kampane<\/a> alebo potrebuje prij\u00edma\u0165 medzin\u00e1rodn\u00e9 sp\u00e4tn\u00e9 volania. Ke\u010f obmedzenia manu\u00e1lneho vyt\u00e1\u010dania a nedostatok synchroniz\u00e1cie s CRM za\u010dn\u00fa spoma\u013eova\u0165 oper\u00e1cie, firmy prejd\u00fa na agilnej\u0161iu platformu, ktor\u00e1 podporuje ich cel\u00fa rastov\u00fa trajekt\u00f3riu.<\/p><\/div><\/div><\/div><\/div><div class=\"faq-block__cta\"><div class=\"faq-block__cta-image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/Avatar-group.png\" alt=\"\" \/><\/div><div class=\"faq-block__cta-content\"><h3 class=\"faq-block__cta-title\">M\u00e1te e\u0161te ot\u00e1zky?<\/h3><p class=\"faq-block__cta-description\">Nena\u0161li ste odpove\u010f, ktor\u00fa h\u013ead\u00e1te? Porozpr\u00e1vajte sa s na\u0161\u00edm priate\u013esk\u00fdm t\u00edmom.<\/p><div class=\"faq-block__cta-button\"><a href=\"https:\/\/www.cloudtalk.io\/demo-b\/\" class=\"btn btn-primary\">Kontaktujte n\u00e1s<\/a><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"demo-ab-block--section wp-block-cloudtalk-demo-ab\"><div class=\"demo-ab-block\"><div class=\"demo-ab-block__hero\"><div class=\"demo-ab-block__hero-content\"><h2 class=\"demo-ab-block__heading\">Pripraven\u00ed za\u017ei\u0165 vynikaj\u00facu kvalitu hovorov?<\/h2><p class=\"demo-ab-block__hero-paragraph\">Pripojte sa k viac ako 4 000 firm\u00e1m, ktor\u00e9 d\u00f4veruj\u00fa CloudTalku pre svoje obchodn\u00e9 a podporn\u00e9 hovory. Zistite, pre\u010do CloudTalk prin\u00e1\u0161a lep\u0161ie v\u00fdsledky ako Talkroute.<\/p><div class=\"demo-ab-block__list-wrapper\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--numbered wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--numbered\"><ol class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">01<\/span>\n                        <div class=\"list-block__content\">\n                                            <\/div>\n        <\/li>\n<\/ol><\/div><\/div><\/div><\/div><\/div><div class=\"demo-ab-block__form-section\"><div class=\"demo-ab-block__form-wrap\"><div class=\"demo-ab-block__form-content demo-form\">\n<div class=\"ct-demo-form\">\n<!--[if lte IE 8]>\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2-legacy.js\"><\/script>\n<![endif]-->\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2.js\"><\/script>\n<script>\n\nlet searchParams = new URLSearchParams(window.location.search);\nsearchParams.has('filled_email');\nlet emailVal = searchParams.get('filled_email');\n\nhbspt.forms.create({\n\tregion: \"na1\",\n\tportalId: \"6195055\",\n\tformId: \"209cca80-551b-4b65-ae93-766d7218210e\",\n    onFormReady: function($form) {\n        $form.attr(\"data-default-form-id\", \"866072\");\n        if(emailVal) {\n            $form.find('input[name=\"email\"]').val(emailVal).change(); \n        }\n    },\n    onFormSubmit: function (form) {\n        window.dataLayer = window.dataLayer || [];\t \n        dataLayer.push({\n            'event': 'demoFormSubmitted',\n            'registrationFirstName': form.find(\"[name=firstname]\").val(),\n            'registrationLastName': form.find(\"[name=lastname]\").val(),\n            'registrationEmail': form.find(\"[name=email]\").val(),\n            'registrationPhoneNumber': form.find(\"[name=phone]\").val(),\n            'registrationUserNumber': form.find(\"[name=demo__users]\").find(\":selected\").val()\n        });\n    }\n});\n<\/script>\n<\/div>\n\n<div class=\"ct-referral-form\">\n<script>\n  hbspt.forms.create({\n    portalId: \"6195055\",\n    formId: \"6a618028-e42d-4ae6-bc9b-002fc38cc18a\",\n    region: \"na1\"\n  });\n<\/script>\n<\/div>\n<\/div><\/div><\/div><div class=\"demo-ab-block__rating-cards\"><div class=\"demo-ab-block__rating-cards-track\"><div class=\"demo-ab-block__rating-card\"><div class=\"demo-ab-block__rating-card-header\"><div class=\"demo-ab-block__rating-card-logos\"><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"G2 logo\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><\/div><div class=\"demo-ab-block__rating-card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_0)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_0\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_1)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_1\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_2)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_2\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_3)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"demo-ab-block__rating-card-content\"><p class=\"demo-ab-block__rating-card-label\">Recenzie<\/p><p 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17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"under-navigation-social-proof-block__card-content\"><p class=\"under-navigation-social-proof-block__card-number\">75,000+&nbsp;<\/p><p class=\"under-navigation-social-proof-block__card-label\">Z\u00e1kazn\u00edci<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-seo-hero wp-block-cloudtalk-seo-hero\"><div class=\"sh\"><h1 class=\"sh__title\">Freshdesk Recenzia 2026:<br>Funkcie, Ceny &amp; Sp\u00e4tn\u00e1 v\u00e4zba od pou\u017e\u00edvate\u013eov<\/h1><p class=\"sh__description\">Objavujete Freshdesk? Zistite, \u010do hovoria skuto\u010dn\u00ed pou\u017e\u00edvatelia o kvalite hovorov, funkci\u00e1ch a podpore \u2013 a tie\u017e si pozrite, ako sa porovn\u00e1va CloudTalk.<\/p><div class=\"sh__buttons wp-block-buttons\"><div class=\"wp-block-button btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/sk\/vyskusat-demo\/\" class=\"wp-block-button__link wp-element-button\">Z\u00edskajte CloudTalk Demo<\/a><\/div><\/div><\/div><\/div>\n\n\n<div class=\"wp-block-cloudtalk-row\" style=\"--column-widths:minmax(0, 280px) minmax(660px, 1fr) minmax(0, 280px);--mobile-order-1:2;--mobile-order-2:3;--mobile-order-3:1\">\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"wp-block-cloudtalk-table-of-contents\" data-level-depth=\"3\" data-total-items=\"3\"><div class=\"toc__heading\">Table of contents<\/div><div class=\"toc__list\"><div class=\"toc__item level-2\"><a href=\"#co-je-freshdesk\">\u010co je Freshdesk?<\/a><\/div><div class=\"toc__item level-3\"><a href=\"#ake-su-klucove-funkcie-freshdesku\">Ak\u00e9 s\u00fa k\u013e\u00fa\u010dov\u00e9 funkcie Freshdesku?<\/a><\/div><div class=\"toc__item level-2\"><a href=\"#co-hovoria-pouzivatelia-o-freshdesku\">\u010co hovoria pou\u017e\u00edvatelia o Freshdesku<\/a><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><h2 id=\"co-je-freshdesk\" class=\"wp-block-heading\">\u010co je Freshdesk?<\/h2>\n\n<p>Freshdesk je vlajkov\u00e1 lo\u010f platformy Freshworks pre spr\u00e1vu tiketov, ktor\u00e1 sl\u00fa\u017ei 75 000 z\u00e1kazn\u00edkom ako r\u00fdchlo nasadite\u013en\u00e1 alternat\u00edva k star\u0161\u00edm helpdeskom. S pr\u00edjmami 838,8 mili\u00f3na \u20ac vo fi\u0161k\u00e1lnom roku 2025 sa zameriava na poskytovanie \u201enekomplikovanej\u201c podpory pre t\u00edmy, ktor\u00e9 sa chc\u00fa vyhn\u00fa\u0165 vysok\u00fdm n\u00e1kladom na konzultantov alebo n\u00e1ro\u010dn\u00e9mu zapojeniu IT.<\/p>\n\n<p>Cestovn\u00e1 mapa na rok 2025 sa s\u00fastre\u010fuje na Freddy AI, predstavuje zjednoten\u00e9 riadiace centrum a <a href=\"https:\/\/www.cloudtalk.io\/sk\/ai-voice-agents\/\" target=\"_blank\" rel=\"noreferrer noopener\">hlasov\u00fdch AI agentov<\/a> schopn\u00fdch odkloni\u0165 80 % rutinn\u00fdch dopytov. Tieto n\u00e1stroje vyu\u017e\u00edvaj\u00fa <a href=\"https:\/\/www.cloudtalk.io\/sk\/analyza-sentimentu\/\" target=\"_blank\" rel=\"noreferrer noopener\">anal\u00fdzu sentimentu<\/a> a konverza\u010dn\u00e9 poznatky na zefekt\u00edvnenie rozsiahlej podpory, \u010do z nich rob\u00ed ide\u00e1lnu vo\u013ebu pre t\u00edmy uprednost\u0148uj\u00face samoobsluhu riaden\u00fa AI.<\/p>\n\n<p>Nat\u00edvne hlasov\u00e9 funkcie Freshdesku v\u0161ak \u010dasto nemaj\u00fa h\u013abku <a href=\"https:\/\/www.cloudtalk.io\/?page_id=296734\" target=\"_blank\" rel=\"noreferrer noopener\">Power Dialera<\/a> a <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/ziskajte-medzinarodne-virtualne-telefonne-cisla-pre-viac-ako-160-krajin\/\" target=\"_blank\" rel=\"noreferrer noopener\">kvalitu medzin\u00e1rodn\u00fdch hovorov<\/a>, ktor\u00e9 s\u00fa potrebn\u00e9 pre glob\u00e1lne odch\u00e1dzaj\u00face t\u00edmy. CloudTalk prekon\u00e1va t\u00fato medzeru pridan\u00edm sofistikovan\u00fdch <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/analytika\/\" target=\"_blank\" rel=\"noreferrer noopener\">analytick\u00fdch n\u00e1strojov<\/a> a <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/co-je-automatizacia-pracovnych-postupov-v-cloude-cloudtalk\/\" target=\"_blank\" rel=\"noreferrer noopener\">automatiz\u00e1cie pracovn\u00fdch postupov<\/a> priamo do rozhrania Freshdesku.<\/p>\n\n\n<div class=\"wp-block-cloudtalk-summary\"><div class=\"summary-block summary-block--sm\"><h3 id=\"ake-su-klucove-funkcie-freshdesku\" class=\"wp-block-heading\">Ak\u00e9 s\u00fa k\u013e\u00fa\u010dov\u00e9 funkcie Freshdesku?<\/h3>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Zjednoten\u00e1 spr\u00e1va tiketov naprie\u010d e-mailom, chatom, soci\u00e1lnymi m\u00e9diami, webom a WhatsApp (pl\u00e1n Growth a vy\u0161\u0161ie)                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Freddy AI Agent \u2013 automatick\u00e9 rie\u0161enie e-mailov (prv\u00fdch 500 rel\u00e1ci\u00ed v cene, potom \u20ac49 za 100)                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Automatiz\u00e1cia pracovn\u00fdch postupov, spr\u00e1va SLA, smerovanie na z\u00e1klade zru\u010dnost\u00ed (pl\u00e1n Pro a vy\u0161\u0161ie)                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        D\u00f4veryhodn\u00e9 odch\u00e1dzaj\u00face volania: spr\u00e1va reput\u00e1cie a inteligentn\u00fd v\u00fdber ID volaj\u00faceho.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Nat\u00edvne hlasov\u00e9 volania cez Freshcaller (samostatn\u00fd produkt) so z\u00e1kladn\u00fdm ACD\/IVR, ale bez power alebo predikt\u00edvneho dialera                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        HIPAA, GDPR, SSO, z\u00e1znamy auditu, whitelisting IP na pl\u00e1ne Enterprise                    <\/div>\n                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div><\/div><\/div>\n\n\n<h2 id=\"co-hovoria-pouzivatelia-o-freshdesku\" class=\"wp-block-heading\">\u010co hovoria pou\u017e\u00edvatelia o Freshdesku<\/h2>\n\n<p>Na z\u00e1klade viac ako 200 overen\u00fdch recenzi\u00ed z G2, Capterra a Trustpilot<\/p>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--pros wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude0a \u010co sa pou\u017e\u00edvate\u013eom p\u00e1\u010di<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Siln\u00e1 automatiz\u00e1cia spr\u00e1vy tiketov, spr\u00e1va SLA a detekcia kol\u00edzi\u00ed pre t\u00edmy podpory v SMB a stredn\u00fdch firm\u00e1ch                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Draftovanie odpoved\u00ed, s\u00fahrny a akcie jedn\u00fdm kliknut\u00edm od Freddy AI Copilot v\u00fdrazne \u0161etria \u010das pri ka\u017edom tikete                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Vertik\u00e1lni AI agenti a poznatky sa dobre uj\u00edmaj\u00fa v e-commerce a fintech t\u00edmoch                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Akt\u00edvny trh s viac ako 1 200 integr\u00e1ciami \u2013 Slack, Shopify, HubSpot, Stripe, Salesforce s\u00fa v\u0161etky pokryt\u00e9                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u201ePo migr\u00e1cii na Freshdesk sme okam\u017eite ocenili rozsiahle mo\u017enosti automatiz\u00e1cie a schopnos\u0165 vytv\u00e1ra\u0165 vlastn\u00e9 scen\u00e1re. To bolo pre n\u00e1s k\u013e\u00fa\u010dov\u00e9, dok\u00e1zali sme nakonfigurova\u0165 syst\u00e9m tak, aby odr\u00e1\u017eal na\u0161e skuto\u010dn\u00e9 oper\u00e1cie a zjednodu\u0161il ka\u017edodenn\u00fa pr\u00e1cu t\u00edmu.\u201c<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">Pavel D.<\/div><div class=\"quote-block__position\">Koordin\u00e1tor d\u00e1tovej podpory<\/div><\/div><\/div><a href=\"https:\/\/www.g2.com\/products\/freshdesk\/reviews\/freshdesk-review-12409054\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Cel\u00e1 recenzia <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--cons wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude24 \u010co sa pou\u017e\u00edvate\u013eom nep\u00e1\u010di<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Pokro\u010dil\u00e9 reportovanie je op\u00edsan\u00e9 ako komplexn\u00e9 na konfigur\u00e1ciu \u2014 mnoho t\u00edmov exportuje d\u00e1ta do Excelu pre seri\u00f3znu anal\u00fdzu                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Cenov\u00e9 \u00farovne sa \u010dasom menia \u2014 funkcie ako export CSV a pokro\u010dil\u00e1 automatiz\u00e1cia sa presunuli do vy\u0161\u0161\u00edch \u00farovn\u00ed, \u010do frustruje dlhoro\u010dn\u00fdch z\u00e1kazn\u00edkov                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Funkcie spr\u00e1vy e-mailov (BCC, pl\u00e1novanie, viacero pr\u00edjemcov) s\u00fa obmedzen\u00e9 v porovnan\u00ed s dedikovan\u00fdmi e-mailov\u00fdmi n\u00e1strojmi                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Rel\u00e1cie Freddy AI Agenta s\u00fa zalo\u017een\u00e9 na spotrebe (\u20ac49 za 100 po prv\u00fdch 500), tak\u017ee celkov\u00e9 n\u00e1klady AI rast\u00fa s pou\u017e\u00edvan\u00edm                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Hlasov\u00fd produkt Freshcaller m\u00e1 obmedzen\u00e9 reportovanie, \u017eiadny power\/predikt\u00edvny\/paraleln\u00fd dialer a je slabou vo\u013ebou pre t\u00edmy zameran\u00e9 na odch\u00e1dzaj\u00face volania                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u201eReportovanie m\u00f4\u017ee by\u0165 komplexn\u00e9 a niekedy \u0165a\u017eko navigovate\u013en\u00e9. Taktie\u017e ob\u010das za\u017e\u00edvam oneskorenie syst\u00e9mu, \u010do m\u00f4\u017ee spomali\u0165 pr\u00e1cu. Nastavenie automatiz\u00e1cie je zlo\u017eit\u00e9 a vy\u017eaduje si viac \u00fasilia, ne\u017e som o\u010dak\u00e1val. Okrem toho, mobiln\u00e1 aplik\u00e1cia st\u00e1le potrebuje zlep\u0161enie, aby p\u00f4sobila tak plynulo a spo\u013eahlivo ako zvy\u0161ok platformy.\u201c<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">Themba N.<\/div><div class=\"quote-block__position\">IT administr\u00e1tor<\/div><\/div><\/div><a href=\"https:\/\/www.g2.com\/products\/freshdesk\/reviews\/freshdesk-review-12269634https:\/\/www.g2.com\/products\/freshdesk\/reviews\/freshdesk-review-12269634\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Cel\u00e1 recenzia <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div style=\"--rcc-slides-per-view: 2;\" class=\"wp-block-cloudtalk-review-card-carousel rcc--post-content wp-block-cloudtalk-review-card-carousel\" data-display-mode=\"post-content\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">O \u010dom \u013eudia hovoria o Freshdesku na G2?<\/h2><p class=\"rcc__description\">Pozrite si, \u010do hovoria skuto\u010dn\u00ed pou\u017e\u00edvatelia o produkte Freshdesk na G2 \u2014 \u00faprimn\u00e9 recenzie, skuto\u010dn\u00e9 sk\u00fasenosti a sp\u00e4tn\u00e1 v\u00e4zba od t\u00edmov, ktor\u00e9 ho pou\u017e\u00edvali.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"Logo G2\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"3 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u201eRob\u00ed to svoju pr\u00e1cu, ale pokia\u013e ide o white-labeling a pocit, \u017ee n\u00e1stroj je s\u00fa\u010das\u0165ou n\u00e1\u0161ho produktu, zistili sme, \u017ee mo\u017enosti prisp\u00f4sobenia s\u00fa obmedzen\u00e9. Museli sme ob\u00eds\u0165 tieto obmedzenia pri prisp\u00f4sobovan\u00ed aj pri white-labelingu. Tie\u017e datab\u00e1za znalost\u00ed p\u00f4sob\u00ed sk\u00f4r ako Q&amp;A alebo FAQ a nem\u00f4\u017eeme ju skuto\u010dne nastavi\u0165 vo form\u00e1te dokument\u00e1cie.\u201c<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Ganapathi K.<\/span><span class=\"review-card__tag review-card__tag--gray\">Mal\u00e9 firmy<\/span><\/div><p class=\"review-card__company\">N\u00e1zov spolo\u010dnosti<\/p><p class=\"review-card__position\">Asistent produktov\u00e9ho mana\u017e\u00e9ra<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/G2.svg\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"4 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u201eJedno obmedzenie, ktor\u00e9 som si v\u0161imol, je, \u017ee Freshdesk nesleduje tradi\u010dn\u00fa \u0161trukt\u00faru zalo\u017een\u00fa na front\u00e1ch ako niektor\u00e9 syst\u00e9my kontaktn\u00fdch centier, najm\u00e4 pokia\u013e ide o prij\u00edmanie a prira\u010fovanie tiketov. V d\u00f4sledku toho m\u00f4\u017ee by\u0165 \u0165a\u017e\u0161ie sledova\u0165 metriky, ako je \u010das prvej odpovede alebo skuto\u010dn\u00fd \u010das spracovania agentom, s rovnakou \u00farov\u0148ou presnosti, najm\u00e4 ke\u010f s\u00fa tikety presunut\u00e9 alebo spracov\u00e1van\u00e9 viacer\u00fdmi t\u00edmami.\u201c<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Folake Al<\/span><span class=\"review-card__tag review-card__tag--gray\">Podnik<\/span><\/div><p class=\"review-card__position\">Koordin\u00e1tor kontaktn\u00e9ho centra<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"Logo G2\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"4 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u201eMo\u017enosti prisp\u00f4sobenia s\u00fa v niektor\u00fdch pr\u00edpadoch trochu obmedzen\u00e9 v porovnan\u00ed s in\u00fdmi n\u00e1strojmi, ktor\u00e9 sme pou\u017e\u00edvali, a reportovanie je v niektor\u00fdch pr\u00edpadoch slu\u0161n\u00e9, hoci nie tak podrobn\u00e9, ako potrebujeme na vykonanie detailnej\u0161ej anal\u00fdzy. Ob\u010dasn\u00e9 oneskorenia pri na\u010d\u00edtavan\u00ed boli miernou nepr\u00edjemnos\u0165ou pri spracovan\u00ed vysok\u00fdch objemov tiketov.\u201c<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Sabina K.<\/span><span class=\"review-card__tag review-card__tag--gray\">Stredn\u00e9 firmy<\/span><\/div><p class=\"review-card__position\">Mana\u017e\u00e9r IT oper\u00e1ci\u00ed<\/p><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"ci ci--sticky wp-block-cloudtalk-content-item\"><div class=\"ci__header\"><img decoding=\"async\" class=\"ci__icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/02\/IconFreshdesk.svg\" alt=\"\" width=\"32\" height=\"32\" loading=\"lazy\" \/><span class=\"ci__name\">Freshdesk<\/span><\/div><div class=\"ci__items\"><div class=\"ci__item\"><span class=\"ci__label\">Zalo\u017een\u00e9<\/span><span class=\"ci__value\">2010<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Ve\u013ekos\u0165 t\u00edmu<\/span><span class=\"ci__value\">~4 500 zamestnancov<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Pokrytie<\/span><span class=\"ci__value\">170+ kraj\u00edn<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Hodnotenie na G2<\/span><span class=\"ci__value\">4.4\/5<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Po\u010diato\u010dn\u00e1 cena<\/span><span class=\"ci__value\">Zadarmo a\u017e pre 2 agentov \u00b7 Growth \u20ac19<\/span><\/div><\/div><\/div><\/div>\n<\/div>\n\n\n<div class=\"wp-block-cloudtalk-homepage-hero-section wp-block-cloudtalk-homepage-hero-section\"><div class=\"homepage-hero-section homepage-hero-section--has-top-border\"><div class=\"homepage-hero-section__content\"><div class=\"homepage-hero-section__tags\"><span class=\"homepage-hero-section__tag\"><span>CloudTalk &#8211; #1 Freshdesk Alternative<\/span><\/span><span class=\"homepage-hero-section__tag homepage-hero-section__tag--highlighted\"><img loading=\"lazy\" decoding=\"async\" class=\"homepage-hero-section__tag-icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"\" width=\"16\" height=\"16\" \/><span>2025 Winter Leader<\/span><\/span><\/div><div class=\"homepage-hero-section__headline\"><h2>H\u013ead\u00e1te alternat\u00edvu k Freshdesku?<\/h2><\/div><div class=\"homepage-hero-section__description\"><p>Zistite, pre\u010do sa 4,000+ firiem preplo na CloudTalk pre vynikaj\u00facu kvalitu hovorov a funkcie poh\u00e1\u0148an\u00e9 AI.<\/p><\/div><div class=\"homepage-hero-section__buttons\"><a href=\"https:\/\/www.cloudtalk.io\/sk\/vyskusat-demo\/\" class=\"btn btn-regular btn-secondary\">Z\u00edskajte demo<\/a><a href=\"https:\/\/www.cloudtalk.io\/sk\/blog\/freshcaller-ceny\/\" class=\"btn btn-regular btn-ghost\">Pozrite si porovnanie<\/a><\/div><div class=\"homepage-hero-section__logo-carousel\"><div class=\"wp-block-cloudtalk-logo-carousel wp-block-cloudtalk-logo-carousel\"><\/div><\/div><div class=\"homepage-hero-section__image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Product_Design.png\" alt=\"Hero image\" \/><div class=\"homepage-hero-section__video-blocks\"><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--1\"><div class=\"homepage-hero-section__video-text\">Pridajte ob\u013e\u00faben\u00e9 integr\u00e1cie<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Integracie_184x60.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--2\"><div class=\"homepage-hero-section__video-text\">Z\u00edskajte lok\u00e1lne \u010d\u00edsla<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Numbers_184x89.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--3\"><div class=\"homepage-hero-section__video-text\">Pridajte hlasov\u00fdch AI agentov<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Video_184x109.mp4\" autoplay loop playsinline muted><\/video><\/div><\/div><\/div><div class=\"homepage-hero-section__feature-highlights\"><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"22\" viewBox=\"0 0 23 22\" fill=\"none\"><path d=\"M14.5 2.5V1M18.4393 3.56066L19.5 2.5M19.5103 7.5H21.0103M20.9506 12C20.4489 17.0533 16.1853 21 11 21C5.47715 21 1 16.5228 1 11C1 5.81465 4.94668 1.5511 10 1.04938M11 7H15V11M14.6197 7C12.2653 10.3276 8.38636 12.5 4 12.5C2.9971 12.5 2.02072 12.3864 1.08302 12.1715\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Najlep\u0161ie hodnoten\u00fd na G2<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>CloudTalk, konzistentne vysoko hodnoten\u00fd na G2, pom\u00e1ha t\u00edmom r\u00fdchlej\u0161ie sa rozbehn\u00fa\u0165, vyhn\u00fa\u0165 sa zlo\u017eitosti a spo\u013eahn\u00fa\u0165 sa na telef\u00f3nny syst\u00e9m, ktor\u00fd funguje pod\u013ea o\u010dak\u00e1vania od prv\u00e9ho d\u0148a.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 16C12.866 16 16 12.866 16 9C16 5.13401 12.866 2 9 2C5.13401 2 2 5.13401 2 9C2 12.866 5.13401 16 9 16Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M15 22C18.866 22 22 18.866 22 15C22 11.134 18.866 8 15 8C11.134 8 8 11.134 8 15C8 18.866 11.134 22 15 22Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>100+ integr\u00e1ci\u00ed<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>V\u00e1\u0161 CRM, helpdesk a obchodn\u00e9 n\u00e1stroje u\u017e komunikuj\u00fa. CloudTalk sa len pripoj\u00ed do konverz\u00e1cie a rob\u00ed ju ove\u013ea produkt\u00edvnej\u0161ou.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M2.68675 15.6451L4.59494 14.5435C4.6983 14.4839 4.8196 14.4631 4.9369 14.4851L8.6914 15.1878C8.99995 15.2455 9.28478 15.008 9.28338 14.6941L9.26876 11.4045C9.26836 11.3151 9.29193 11.2272 9.33701 11.15L11.2317 7.90621C11.3303 7.73739 11.3215 7.52658 11.2091 7.3666L8.01892 2.82568M19.0002 4.85905C13.5002 7.50004 16.5 11 17.5002 11.5C19.3773 12.4384 21.9876 12.5 21.9876 12.5C21.9958 12.3344 22 12.1677 22 12C22 6.47715 17.5228 2 12 2C6.47715 2 2 6.47715 2 12C2 17.5228 6.47715 22 12 22C12.1677 22 12.3344 21.9959 12.5 21.9877M16.7578 21.9398L13.591 13.591L21.9398 16.7578L18.2376 18.2376L16.7578 21.9398Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Pokrytie vo viac ako 160 krajin\u00e1ch<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Od susedn\u00e9ho mesta a\u017e po cel\u00fd svet, CloudTalk udr\u017eiava va\u0161e hovory \u010dist\u00e9, lok\u00e1lne a pripraven\u00e9 r\u00e1s\u0165 s va\u0161\u00edm podnikom.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<section class=\"cs cs--bg-gradient-to-blue cs--layout-stacked wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">CloudTalk vs Freshdesk: Porovnanie<\/h2><p class=\"cs__description\">Pozrite si, ako CloudTalk poskytuje vynikaj\u00faci v\u00fdkon tam, kde na \u0148om z\u00e1le\u017e\u00ed najviac<\/p><\/div><\/div>\n<div class=\"cs__content\"><div class=\"wp-block-cloudtalk-before-after-table\"><div class=\"bat__table\"><div class=\"bat__row bat__row--header\"><div class=\"bat__cell bat__cell--label\"><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__column-header\">Freshdesk<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__column-header\">CloudTalk<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Odch\u00e1dzaj\u00face volania<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Click-to-call a len z\u00e1kladn\u00e9 odch\u00e1dzaj\u00face volania. \u017diadny nat\u00edvny Power, Predikt\u00edvny, Paraleln\u00fd alebo AI Dialer.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Power Dialer, Smart Dialer, Parallel Dialer a AI Dialer \u2014 automatizujte tempo zoznamu, preskakujte hlasov\u00e9 schr\u00e1nky, spojte sa s viac ako 80 \u017eiv\u00fdmi konverz\u00e1ciami na agenta za de\u0148.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Hlasov\u00e1 anal\u00fdza a AI<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Obmedzen\u00e9 reporty hovorov, oddelen\u00e9 od anal\u00fdzy ticketov Freshdesk. Freddy AI je zameran\u00fd na tickety\/e-maily, nie na hovory.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">AI Konverza\u010dn\u00e1 inteligencia pri ka\u017edom hovore \u2014 prepisy, s\u00fahrny, sentiment, detekcia t\u00e9m, hodnotenie agentov \u2014 priamo prenesen\u00e1 do ticketov Freshdesk.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Kvalita a pokrytie hovorov<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Hlas ako doplnok helpdesku. Recenzenti hl\u00e1sia preru\u0161en\u00e9 hovory a probl\u00e9my s kvalitou na frekventovanej\u0161\u00edch medzin\u00e1rodn\u00fdch tras\u00e1ch.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Multi-carrier glob\u00e1lna VoIP infra\u0161trukt\u00fara vo viac ako 160 krajin\u00e1ch s integrovanou automatickou rot\u00e1ciou \u010d\u00edsiel a spr\u00e1vou reput\u00e1cie.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">H\u013abka smerovania<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Z\u00e1kladn\u00e9 ACD a IVR zameran\u00e9 na prich\u00e1dzaj\u00facu podporu. Obmedzen\u00e9 smerovanie na z\u00e1klade zru\u010dnost\u00ed a \u017eiadne pokro\u010dil\u00e9 smerovanie kampan\u00ed.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Viac ako 20 podmienok smerovania vr\u00e1tane smerovania na z\u00e1klade zru\u010dnost\u00ed, VIP fronty, \u010dasovo zalo\u017een\u00e9ho a riaden\u00e9ho d\u00e1tami z CRM \u2014 vytvoren\u00fdch v n\u00e1stroji Call Flow Designer s funkciou drag-and-drop.<\/span><\/div><\/div><\/div><div class=\"bat__slider\" aria-label=\"Comparison cards\"><div class=\"bat__slider-track\"><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Odch\u00e1dzaj\u00face volania<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Freshdesk:<\/strong> Click-to-call a len z\u00e1kladn\u00e9 odch\u00e1dzaj\u00face volania. \u017diadny nat\u00edvny Power, Predikt\u00edvny, Paraleln\u00fd alebo AI Dialer.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Power Dialer, Smart Dialer, Parallel Dialer a AI Dialer \u2014 automatizujte tempo zoznamu, preskakujte hlasov\u00e9 schr\u00e1nky, spojte sa s viac ako 80 \u017eiv\u00fdmi konverz\u00e1ciami na agenta za de\u0148.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Hlasov\u00e1 anal\u00fdza a AI<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Freshdesk:<\/strong> Obmedzen\u00e9 reporty hovorov, oddelen\u00e9 od anal\u00fdzy ticketov Freshdesk. Freddy AI je zameran\u00fd na tickety\/e-maily, nie na hovory.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> AI Konverza\u010dn\u00e1 inteligencia pri ka\u017edom hovore \u2014 prepisy, s\u00fahrny, sentiment, detekcia t\u00e9m, hodnotenie agentov \u2014 priamo prenesen\u00e1 do ticketov Freshdesk.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Kvalita a pokrytie hovorov<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Freshdesk:<\/strong> Hlas ako doplnok helpdesku. Recenzenti hl\u00e1sia preru\u0161en\u00e9 hovory a probl\u00e9my s kvalitou na frekventovanej\u0161\u00edch medzin\u00e1rodn\u00fdch tras\u00e1ch.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Multi-carrier glob\u00e1lna VoIP infra\u0161trukt\u00fara vo viac ako 160 krajin\u00e1ch s integrovanou automatickou rot\u00e1ciou \u010d\u00edsiel a spr\u00e1vou reput\u00e1cie.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">H\u013abka smerovania<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Freshdesk:<\/strong> Z\u00e1kladn\u00e9 ACD a IVR zameran\u00e9 na prich\u00e1dzaj\u00facu podporu. Obmedzen\u00e9 smerovanie na z\u00e1klade zru\u010dnost\u00ed a \u017eiadne pokro\u010dil\u00e9 smerovanie kampan\u00ed.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Viac ako 20 podmienok smerovania vr\u00e1tane smerovania na z\u00e1klade zru\u010dnost\u00ed, VIP fronty, \u010dasovo zalo\u017een\u00e9ho a riaden\u00e9ho d\u00e1tami z CRM \u2014 vytvoren\u00fdch v n\u00e1stroji Call Flow Designer s funkciou drag-and-drop.<\/span><\/div><\/div><\/div><div class=\"bat__slider-dots\" role=\"tablist\" aria-label=\"Slide navigation\"><\/div><\/div><\/div><\/div>\n<\/div><\/section>\n\n<section class=\"cs cs--bg-white cs--layout-inline cs--has-top-border wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">Pre\u010do si vybra\u0165 CloudTalk namiesto Freshdesku<\/h2><p class=\"cs__description\">P\u00e4\u0165 funkci\u00ed, ktor\u00e9 si pod\u013ea z\u00e1kazn\u00edkov Freshdesku \u017eelali ma\u0165 hne\u010f od prv\u00e9ho d\u0148a.<\/p><\/div><\/div>\n<div class=\"cs__content\"><div style=\"--fcg-cols: 3\" class=\"fcg wp-block-cloudtalk-feature-card-grid\"><div class=\"fcg__grid\"><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M20.9996 8V3M20.9996 3H15.9996M20.9996 3L14.9996 9M10.2266 13.8631C9.02506 12.6615 8.07627 11.3028 7.38028 9.85323C7.32041 9.72854 7.29048 9.66619 7.26748 9.5873C7.18576 9.30695 7.24446 8.96269 7.41447 8.72526C7.46231 8.65845 7.51947 8.60129 7.63378 8.48698C7.98338 8.13737 8.15819 7.96257 8.27247 7.78679C8.70347 7.1239 8.70347 6.26932 8.27247 5.60643C8.15819 5.43065 7.98338 5.25585 7.63378 4.90624L7.43891 4.71137C6.90747 4.17993 6.64174 3.91421 6.35636 3.76987C5.7888 3.4828 5.11854 3.4828 4.55098 3.76987C4.2656 3.91421 3.99987 4.17993 3.46843 4.71137L3.3108 4.86901C2.78117 5.39863 2.51636 5.66344 2.31411 6.02348C2.08969 6.42298 1.92833 7.04347 1.9297 7.5017C1.93092 7.91464 2.01103 8.19687 2.17124 8.76131C3.03221 11.7947 4.65668 14.6571 7.04466 17.045C9.43264 19.433 12.295 21.0575 15.3284 21.9185C15.8928 22.0787 16.1751 22.1588 16.588 22.16C17.0462 22.1614 17.6667 22 18.0662 21.7756C18.4263 21.5733 18.6911 21.3085 19.2207 20.7789L19.3783 20.6213C19.9098 20.0898 20.1755 19.8241 20.3198 19.5387C20.6069 18.9712 20.6069 18.3009 20.3198 17.7333C20.1755 17.448 19.9098 17.1822 19.3783 16.6508L19.1835 16.4559C18.8339 16.1063 18.6591 15.9315 18.4833 15.8172C17.8204 15.3862 16.9658 15.3862 16.3029 15.8172C16.1271 15.9315 15.9523 16.1063 15.6027 16.4559C15.4884 16.5702 15.4313 16.6274 15.3644 16.6752C15.127 16.8453 14.7828 16.904 14.5024 16.8222C14.4235 16.7992 14.3612 16.7693 14.2365 16.7094C12.7869 16.0134 11.4282 15.0646 10.2266 13.8631Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>Skuto\u010dn\u00e9 odch\u00e1dzaj\u00face volanie<\/strong><\/h3><p class=\"fc__desc\">Freshcaller postr\u00e1da automatiz\u00e1ciu pre vysok\u00fd objem. CloudTalk prid\u00e1va <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/inteligentne-vytacanie\/\" target=\"_blank\" rel=\"noreferrer noopener\">Smart Dialer<\/a><br>a <a href=\"https:\/\/www.cloudtalk.io\/sk\/paralelny-dialer\/\" target=\"_blank\" rel=\"noreferrer noopener\">Paraleln\u00fd Dialer<\/a> na automatiz\u00e1ciu tempa a preskakovanie hlasov\u00fdch spr\u00e1v, \u010do umo\u017e\u0148uje oper\u00e1torom dosiahnu\u0165 80+ \u017eiv\u00fdch konverz\u00e1ci\u00ed denne.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M12 21L11.8999 20.8499C11.2053 19.808 10.858 19.287 10.3991 18.9098C9.99286 18.5759 9.52476 18.3254 9.02161 18.1726C8.45325 18 7.82711 18 6.57482 18H5.2C4.07989 18 3.51984 18 3.09202 17.782C2.71569 17.5903 2.40973 17.2843 2.21799 16.908C2 16.4802 2 15.9201 2 14.8V6.2C2 5.07989 2 4.51984 2.21799 4.09202C2.40973 3.71569 2.71569 3.40973 3.09202 3.21799C3.51984 3 4.07989 3 5.2 3H5.6C7.84021 3 8.96031 3 9.81596 3.43597C10.5686 3.81947 11.1805 4.43139 11.564 5.18404C12 6.03968 12 7.15979 12 9.4M12 21V9.4M12 21L12.1001 20.8499C12.7947 19.808 13.142 19.287 13.6009 18.9098C14.0071 18.5759 14.4752 18.3254 14.9784 18.1726C15.5467 18 16.1729 18 17.4252 18H18.8C19.9201 18 20.4802 18 20.908 17.782C21.2843 17.5903 21.5903 17.2843 21.782 16.908C22 16.4802 22 15.9201 22 14.8V6.2C22 5.07989 22 4.51984 21.782 4.09202C21.5903 3.71569 21.2843 3.40973 20.908 3.21799C20.4802 3 19.9201 3 18.8 3H18.4C16.1598 3 15.0397 3 14.184 3.43597C13.4314 3.81947 12.8195 4.43139 12.436 5.18404C12 6.03968 12 7.15979 12 9.4\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">AI Konverza\u010dn\u00e1 inteligencia<\/h3><p class=\"fc__desc\">Zatia\u013e \u010do Freddy AI spravuje digit\u00e1lne kan\u00e1ly, CloudTalk poskytuje kompletn\u00fd <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/prepis-hovorov\/\" target=\"_blank\" rel=\"noreferrer noopener\">Prepis hovorov<\/a><br>a <a href=\"https:\/\/www.cloudtalk.io\/sk\/automaticke-suhrny-hovorov-a-znacky\/\" target=\"_blank\" rel=\"noreferrer noopener\">Automatick\u00e9 s\u00fahrny hovorov<\/a>, ktor\u00e9 posielaj\u00fa vyh\u013ead\u00e1vate\u013en\u00e9 pozn\u00e1mky a zna\u010dky priamo do va\u0161ich ticketov Freshdesk.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M2 12H22M2 12C2 17.5228 6.47715 22 12 22M2 12C2 6.47715 6.47715 2 12 2M22 12C22 17.5228 17.5228 22 12 22M22 12C22 6.47715 17.5228 2 12 2M12 2C14.5013 4.73835 15.9228 8.29203 16 12C15.9228 15.708 14.5013 19.2616 12 22M12 2C9.49872 4.73835 8.07725 8.29203 8 12C8.07725 15.708 9.49872 19.2616 12 22\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>Glob\u00e1lna kvalita hovorov<\/strong><\/h3><p class=\"fc__desc\">CloudTalk vyu\u017e\u00edva multi-carrier infra\u0161trukt\u00faru pre vynikaj\u00facu stabilitu. Z\u00edskajte pr\u00edstup k <a href=\"https:\/\/www.cloudtalk.io\/virtual-local-phone-numbers\/\" target=\"_blank\" rel=\"noreferrer noopener\">virtu\u00e1lnym lok\u00e1lnym telef\u00f3nnym \u010d\u00edslam<\/a> a <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/ziskajte-bezplatne-cisla-pre-svoju-firmu\/\" target=\"_blank\" rel=\"noreferrer noopener\">bezplatn\u00fdm \u010d\u00edslam<\/a> vo viac ako 180 krajin\u00e1ch, \u0161peci\u00e1lne naladen\u00fdm pre vysokokvalitn\u00fd medzin\u00e1rodn\u00fd hlas.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M12 8V16M8 12H16M22 12C22 17.5228 17.5228 22 12 22C6.47715 22 2 17.5228 2 12C2 6.47715 6.47715 2 12 2C17.5228 2 22 6.47715 22 12Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>Certifikovan\u00e1 nat\u00edvna integr\u00e1cia<\/strong><\/h3><p class=\"fc__desc\">Hovory sa automaticky zaznamen\u00e1vaj\u00fa ako tickety s prilo\u017een\u00fdmi <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/nahravanie-v-call-centre-automaticke-zachytavanie-hovorov\/\" target=\"_blank\" rel=\"noreferrer noopener\">nahr\u00e1vkami hovorov<\/a> a <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/podrobnosti-o-zakaznikovi-sprava-a-pristup-k-informaciam\/\" target=\"_blank\" rel=\"noreferrer noopener\">z\u00e1kazn\u00edckymi detailmi<\/a>. Zme\u0161kan\u00e9 hovory automaticky sp\u00fa\u0161\u0165aj\u00fa nov\u00e9 tickety, \u010d\u00edm zais\u0165uj\u00fa, \u017ee v\u00e1\u0161 t\u00edm nikdy nestrat\u00ed preh\u013ead o potenci\u00e1lnom z\u00e1kazn\u00edkovi.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 3.5V2M5.06066 5.06066L4 4M5.06066 13L4 14.0607M13 5.06066L14.0607 4M3.5 9H2M15.8645 16.1896L13.3727 20.817C13.0881 21.3457 12.9457 21.61 12.7745 21.6769C12.6259 21.7349 12.4585 21.7185 12.324 21.6328C12.1689 21.534 12.0806 21.2471 11.9038 20.6733L8.44519 9.44525C8.3008 8.97651 8.2286 8.74213 8.28669 8.58383C8.33729 8.44595 8.44595 8.33729 8.58383 8.2867C8.74213 8.22861 8.9765 8.3008 9.44525 8.44519L20.6732 11.9038C21.247 12.0806 21.5339 12.169 21.6327 12.324C21.7185 12.4586 21.7348 12.6259 21.6768 12.7745C21.61 12.9458 21.3456 13.0881 20.817 13.3728L16.1896 15.8645C16.111 15.9068 16.0717 15.9279 16.0374 15.9551C16.0068 15.9792 15.9792 16.0068 15.9551 16.0374C15.9279 16.0717 15.9068 16.111 15.8645 16.1896Z\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Jednotn\u00e1 platforma<\/h3><p class=\"fc__desc\">Vyhnite sa fragmentovan\u00fdm d\u00e1tam nahraden\u00edm viacer\u00fdch doplnkov jednou platformou. Spravujte hlas, <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/textove-spravy-sms\/\" target=\"_blank\" rel=\"noreferrer noopener\">textov\u00e9 spr\u00e1vy (SMS)<\/a> a <a href=\"https:\/\/www.cloudtalk.io\/sk\/dashboard\/\" target=\"_blank\" rel=\"noreferrer noopener\">dashboardy<\/a> v re\u00e1lnom \u010dase v jednej zjednotenej vrstve, ktor\u00e1 sa priamo integruje do v\u00e1\u0161ho prostredia Freshdesk.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 9V6C9 4.34315 7.65685 3 6 3C4.34315 3 3 4.34315 3 6C3 7.65685 4.34315 9 6 9H9ZM9 9V15M9 9H15M9 15V18C9 19.6569 7.65685 21 6 21C4.34315 21 3 19.6569 3 18C3 16.3431 4.34315 15 6 15H9ZM9 15H15M15 15H18C19.6569 15 21 16.3431 21 18C21 19.6569 19.6569 21 18 21C16.3431 21 15 19.6569 15 18V15ZM15 15V9M15 9V6C15 4.34315 16.3431 3 18 3C19.6569 3 21 4.34315 21 6C21 7.65685 19.6569 9 18 9H15Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>Flexibiln\u00e9 smerovanie<\/strong><\/h3><p class=\"fc__desc\">Administr\u00e1tori m\u00f4\u017eu pou\u017ei\u0165 prehliada\u010dov\u00fd <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/navrhar-toku-hovorov-vytvarajte-a-automatizujte-toky-hovorov\/\" target=\"_blank\" rel=\"noreferrer noopener\">n\u00e1vrh\u00e1r toku hovorov<\/a> pre <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/smerovaci-softver-zalozeny-na-zrucnostiach-zvysenie-efektivnosti-smerovania-agentov\/\" target=\"_blank\" rel=\"noreferrer noopener\">smerovanie na z\u00e1klade zru\u010dnost\u00ed<\/a> a <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/co-je-interaktivna-hlasova-odozva-ivrvyhody-a-nastavenie\/\" target=\"_blank\" rel=\"noreferrer noopener\">interakt\u00edvnu hlasov\u00fa odozvu (IVR)<\/a>, \u010d\u00edm sa eliminuje potreba v\u00fdvoj\u00e1rov alebo drah\u00fdch servisn\u00fdch slu\u017eieb.<\/p><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/section>\n\n<div style=\"--rcc-slides-per-view: 2;\" class=\"wp-block-cloudtalk-review-card-carousel rcc--has-top-border wp-block-cloudtalk-review-card-carousel\" data-display-mode=\"section\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">Firmy, ktor\u00e9 pre\u0161li na CloudTalk<\/h2><p class=\"rcc__description\">Skuto\u010dn\u00e9 v\u00fdsledky od skuto\u010dn\u00fdch spolo\u010dnost\u00ed, ktor\u00e9 urobili tento krok \u2013 a nikdy sa nepozreli sp\u00e4\u0165.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201eNa starej platforme nebolo automatick\u00e9 vytv\u00e1ranie ticketov. Museli sme manu\u00e1lne kontrolova\u0165 z\u00e1znamy, aby sme zistili, ktor\u00e9 hovory boli zme\u0161kan\u00e9 a \u010di sa na ne nadviazalo. Bolo \u0165a\u017ek\u00e9 presne sledova\u0165, ko\u013eko hovorov sme zme\u0161kali alebo zvl\u00e1dli.\u201c<br><br>\u201ePo prechode na CloudTalk klesol po\u010det na\u0161ich zme\u0161kan\u00fdch hovorov o 23 %. To nie je len \u010d\u00edslo; s\u00fa to z\u00e1kazn\u00edci, s ktor\u00fdmi sa dok\u00e1\u017eeme spoji\u0165, k\u00fdm nie je neskoro.\u201c<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Ayif Amrullah<\/cite><p class=\"social-proof-block__position\">Mana\u017e\u00e9r dod\u00e1vate\u013esk\u00fdch oper\u00e1ci\u00ed v Aspire<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">23%<\/span><span class=\"social-proof-block__statistic-description\">Zn\u00ed\u017eenie zme\u0161kan\u00fdch hovorov<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">50%<\/span><span class=\"social-proof-block__statistic-description\">R\u00fdchlej\u0161ia kontrola kvality s anal\u00fdzou<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/aspire-logo-dark.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/aspire\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201eNemali sme d\u00f4veryhodn\u00e9 \u00fadaje. Reporty sa nezhodovali, hovory neboli spr\u00e1vne nahr\u00e1van\u00e9 a dokonca aj nezrovnalosti vo faktur\u00e1cii sa stali opakuj\u00facim sa probl\u00e9mom.\u201c<br><br>\u201eS CloudTalkom m\u00e1me kone\u010dne preh\u013ead. Vid\u00edme, ktor\u00e9 t\u00edmy vybavuj\u00fa hovory a \u010di s\u00fa na to tie spr\u00e1vne. To n\u00e1m umo\u017e\u0148uje prerozdeli\u0165 pracovn\u00e9 za\u0165a\u017eenie.\u201c<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Ana Pestana<\/cite><p class=\"social-proof-block__position\">Koordin\u00e1torka z\u00e1kazn\u00edckej sk\u00fasenosti v Alura<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">100%<\/span><span class=\"social-proof-block__statistic-description\">Pokles denn\u00fdch s\u0165a\u017enost\u00ed<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">Bezprobl\u00e9mov\u00e9<\/span><span class=\"social-proof-block__statistic-description\">Integr\u00e1cie s Helpdeskom a Freshdeskom<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/alura.png\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/alura\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201eS Aircall sme uviazli na miere vyzdvihnutia 20\u201330 %. S CloudTalkom sme dosiahli 40\u201350 %. To urobilo obrovsk\u00fd rozdiel.\u201c<br><br>\u201eFunkciu tagovania pou\u017e\u00edvame \u010dasto na sledovanie, kde sa potenci\u00e1lni z\u00e1kazn\u00edci nach\u00e1dzaj\u00fa v lieviku. A dashboard pom\u00e1ha ka\u017ed\u00e9mu oper\u00e1torovi vidie\u0165, kde sa nach\u00e1dza.\u201c<br><br><br><br><\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Syon Joshi<\/cite><p class=\"social-proof-block__position\">Riadite\u013e marketingu vo Velu<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">50%<\/span><span class=\"social-proof-block__statistic-description\">Miera vyzdvihnutia<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">\u00dapln\u00fd<\/span><span class=\"social-proof-block__statistic-description\">Preh\u013ead o v\u00fdkone oper\u00e1torov<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/velu-logo-dark.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/velu\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-faq wp-block-cloudtalk-faq--white wp-block-cloudtalk-faq--has-top-border wp-block-cloudtalk-faq-v2\" data-display-mode=\"section\"><div class=\"faq-block\"><div class=\"faq-block__header\"><h2 class=\"faq-block__title\">Frequently Asked Questions<\/h2><\/div><div class=\"faq-block__items\"><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-58\"><h3 class=\"faq-item__question-text\"><strong>Nahr\u00e1dza CloudTalk Freshdesk alebo pracuje s n\u00edm?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-58\"><div class=\"faq-item__answer\"><p>CloudTalk s n\u00edm spolupracuje ako certifikovan\u00fd integra\u010dn\u00fd partner <a href=\"https:\/\/www.cloudtalk.io\/sk\/integrovany-softver-pre-call-centra\/integracia-call-centra-pre-freshdesk\/\" target=\"_blank\" rel=\"noreferrer noopener\">Freshdesku<\/a>. Freshdesk na\u010falej pou\u017e\u00edvate pre tickety, znalostn\u00fa b\u00e1zu a digit\u00e1lnu automatiz\u00e1ciu, zatia\u013e \u010do CloudTalk sa star\u00e1 o \u0161pecializovan\u00fa hlasov\u00fa vrstvu. V\u0161etky d\u00e1ta sa obojsmerne synchronizuj\u00fa, \u010d\u00edm sa zais\u0165uje, \u017ee agenti vidia historick\u00e9 \u00fadaje o ticketoch po\u010das hovorov a zme\u0161kan\u00e9 hovory automaticky sp\u00fa\u0161\u0165aj\u00fa n\u00e1sledn\u00e9 akcie.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-59\"><h3 class=\"faq-item__question-text\"><strong>Pre\u010do by som prid\u00e1val CloudTalk, ak Freshdesk u\u017e obsahuje Freshcaller?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-59\"><div class=\"faq-item__answer\"><p>Hoci Freshcaller pokr\u00fdva z\u00e1kladn\u00e9 potreby prich\u00e1dzaj\u00facich hovorov, ch\u00fdba mu automatiz\u00e1cia potrebn\u00e1 pre vysok\u00fd objem odch\u00e1dzaj\u00facich hovorov alebo pokro\u010dil\u00e9 reporty. V\u00e4\u010d\u0161ina t\u00edmov prech\u00e1dza, ke\u010f potrebuj\u00fa <a href=\"https:\/\/www.cloudtalk.io\/sk\/preview-dialer\/\" target=\"_blank\" rel=\"noreferrer noopener\">Preview Dialer<\/a><br>na ur\u00fdchlenie nadv\u00e4zovania kontaktov s potenci\u00e1lnymi z\u00e1kazn\u00edkmi alebo vy\u017eaduj\u00fa podrobnej\u0161ie <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/hlasenie-agentov\/\" target=\"_blank\" rel=\"noreferrer noopener\">reporty agentov<\/a>, ne\u017e ak\u00e9 poskytuje \u0161tandardn\u00fd modul helpdesku.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-60\"><h3 class=\"faq-item__question-text\"><strong>Ako vlastne funguje integr\u00e1cia CloudTalku a Freshdesku?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-60\"><div class=\"faq-item__answer\"><p>Ide o nat\u00edvne, obojsmern\u00e9 spojenie, kde ka\u017ed\u00fd prich\u00e1dzaj\u00faci a odch\u00e1dzaj\u00faci hovor automaticky vytv\u00e1ra alebo aktualizuje ticket. Agenti m\u00f4\u017eu pou\u017ei\u0165 <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/softver-na-volanie-kliknutim\/\" target=\"_blank\" rel=\"noreferrer noopener\">Click-to-Call<\/a> priamo v rozhran\u00ed helpdesku a prisp\u00f4soben\u00e9 <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/oznacovanie-hovorov\/\" target=\"_blank\" rel=\"noreferrer noopener\">ozna\u010dovanie hovorov<\/a> zais\u0165uje, \u017ee ka\u017ed\u00e1 konverz\u00e1cia je kategorizovan\u00e1 pre jednoduch\u00e9 vyh\u013ead\u00e1vanie a reportovanie v r\u00e1mci va\u0161ich existuj\u00facich pracovn\u00fdch postupov.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-61\"><h3 class=\"faq-item__question-text\"><strong>Funguje Freddy AI na hovory alebo len na tickety a e-maily?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-61\"><div class=\"faq-item__answer\"><p>Freddy AI je prim\u00e1rne optimalizovan\u00fd pre digit\u00e1lne kan\u00e1ly, ako s\u00fa e-mail a chat. Pre potreby \u0161pecifick\u00e9 pre hlas poskytuje <a href=\"https:\/\/www.cloudtalk.io\/sk\/inteligencia-konverzacie-na-baze-umelej-inteligencie\/\" target=\"_blank\" rel=\"noreferrer noopener\">CloudTalk AI<\/a> \u0161pecializovan\u00e9 n\u00e1stroje, ako s\u00fa prepis v re\u00e1lnom \u010dase, automatick\u00e9 s\u00fahrny a detekcia t\u00e9m. Tieto dva syst\u00e9my sa navz\u00e1jom dop\u013a\u0148aj\u00fa \u2014 Freddy spravuje va\u0161e digit\u00e1lne odklonenie ticketov, zatia\u013e \u010do CloudTalk spracov\u00e1va inteligenciu pre va\u0161e \u017eiv\u00e9 konverz\u00e1cie.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-62\"><h3 class=\"faq-item__question-text\"><strong>Ako sa Freshdesk pricing \u0161k\u00e1luje s na\u0161\u00edm rastom?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-62\"><div class=\"faq-item__answer\"><p>Freshdesk je vo v\u0161eobecnosti cenovo dostupnej\u0161\u00ed ako star\u0161\u00ed konkurenti, ale n\u00e1klady m\u00f4\u017eu st\u00fapa\u0165 s prid\u00e1van\u00edm pokro\u010dil\u00fdch reportov, vlastn\u00fdch objektov alebo AI rel\u00e1ci\u00ed. V\u010dasn\u00fdm presk\u00faman\u00edm \u0161trukt\u00far <a href=\"https:\/\/www.cloudtalk.io\/sk\/cennik-softveru-pre-call-centra\/\" target=\"_blank\" rel=\"noreferrer noopener\">cien<\/a> si m\u00f4\u017eete vyv\u00e1\u017ei\u0165 \u00farovne helpdesku so \u0161pecializovanou hlasovou platformou, aby ste sa uistili, \u017ee neplat\u00edte za hlasov\u00e9 funkcie podnikovej triedy s prir\u00e1\u017ekou \u0161pecifickou pre helpdesk.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-63\"><h3 class=\"faq-item__question-text\"><strong>Ako CloudTalk rie\u0161i s\u00falad s predpismi pre regulovan\u00e9 odvetvia?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-63\"><div class=\"faq-item__answer\"><p>CloudTalk je navrhnut\u00fd pre prostredia s vysokou bezpe\u010dnos\u0165ou, pri\u010dom udr\u017eiava certifik\u00e1cie SOC 2 Type II a ISO 27001. Pre zdravotn\u00edctvo a finan\u010dn\u00e9 slu\u017eby platforma zost\u00e1va v s\u00falade s HIPAA a poskytuje BAAs na pokrytie nahr\u00e1vok a prepisov. \u00dapln\u00fd preh\u013ead t\u00fdchto ochr\u00e1n n\u00e1jdete na str\u00e1nke <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/zabezpecenie-call-centra-najlepsie-postupy-a-tipy\/\" target=\"_blank\" rel=\"noreferrer noopener\">zabezpe\u010denia<\/a>, aby ste zabezpe\u010dili, \u017ee va\u0161e hlasov\u00e9 \u00fadaje sp\u013a\u0148aj\u00fa rovnak\u00e9 \u0161tandardy ako va\u0161e prostredie Freshdesk.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-64\"><h3 class=\"faq-item__question-text\"><strong>Ak\u00e9 s\u00fa hlavn\u00e9 d\u00f4vody, pre\u010do z\u00e1kazn\u00edci Freshdesku prid\u00e1vaj\u00fa CloudTalk?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-64\"><div class=\"faq-item__answer\"><p>Naj\u010dastej\u0161\u00edm sp\u00fa\u0161\u0165a\u010dom je potreba sp\u00fa\u0161\u0165a\u0165 organizovan\u00e9 <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/kampane-na-volanie-typy-vyhody-a-osvedcene-postupy\/\" target=\"_blank\" rel=\"noreferrer noopener\">kampane<\/a>, ktor\u00e9 Freshcaller nedok\u00e1\u017ee podporova\u0165. T\u00edmy tie\u017e prech\u00e1dzaj\u00fa, aby z\u00edskali lep\u0161iu kontrolu nad svojimi <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/smerovanie-hovorov-v-pracovnych-hodinach-a-po-pracovnej-dobe-cloudtalk\/\" target=\"_blank\" rel=\"noreferrer noopener\">pracovn\u00fdmi hodinami<\/a> a logikou smerovania, alebo aby zlep\u0161ili kvalitu medzin\u00e1rodn\u00fdch hovorov. V podstate Freshdesk zost\u00e1va \u201emozgom\u201c pre tickety, zatia\u013e \u010do CloudTalk sl\u00fa\u017ei ako vysokov\u00fdkonn\u00fd \u201ehlas\u201c cel\u00e9ho rie\u0161enia.<\/p><\/div><\/div><\/div><\/div><div class=\"faq-block__cta\"><div class=\"faq-block__cta-image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/Avatar-group.png\" alt=\"\" \/><\/div><div class=\"faq-block__cta-content\"><h3 class=\"faq-block__cta-title\">St\u00e1le m\u00e1te ot\u00e1zky?<\/h3><p class=\"faq-block__cta-description\">Nena\u0161li ste odpove\u010f, ktor\u00fa h\u013ead\u00e1te? Porozpr\u00e1vajte sa s na\u0161\u00edm priate\u013esk\u00fdm t\u00edmom.<\/p><div class=\"faq-block__cta-button\"><a href=\"https:\/\/www.cloudtalk.io\/demo-b\/\" class=\"btn btn-primary\">Kontaktujte n\u00e1s<\/a><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"demo-ab-block--section wp-block-cloudtalk-demo-ab\"><div class=\"demo-ab-block\"><div class=\"demo-ab-block__hero\"><div class=\"demo-ab-block__hero-content\"><h2 class=\"demo-ab-block__heading\">Pripraven\u00ed za\u017ei\u0165 vynikaj\u00facu kvalitu hovorov?<\/h2><p class=\"demo-ab-block__hero-paragraph\">Pridajte sa k viac ako 4 000 firm\u00e1m, ktor\u00e9 d\u00f4veruj\u00fa CloudTalku pre svoje obchodn\u00e9 a podporn\u00e9 hovory. Pozrite sa, pre\u010do CloudTalk prin\u00e1\u0161a lep\u0161ie v\u00fdsledky ako Freshdesk.<\/p><div class=\"demo-ab-block__list-wrapper\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--numbered wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--numbered\"><ol class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">01<\/span>\n                        <div class=\"list-block__content\">\n                                            <\/div>\n        <\/li>\n<\/ol><\/div><\/div><\/div><\/div><\/div><div class=\"demo-ab-block__form-section\"><div class=\"demo-ab-block__form-wrap\"><div class=\"demo-ab-block__form-content demo-form\">\n<div class=\"ct-demo-form\">\n<!--[if lte IE 8]>\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2-legacy.js\"><\/script>\n<![endif]-->\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2.js\"><\/script>\n<script>\n\nlet searchParams = new URLSearchParams(window.location.search);\nsearchParams.has('filled_email');\nlet emailVal = searchParams.get('filled_email');\n\nhbspt.forms.create({\n\tregion: \"na1\",\n\tportalId: \"6195055\",\n\tformId: \"209cca80-551b-4b65-ae93-766d7218210e\",\n    onFormReady: function($form) {\n        $form.attr(\"data-default-form-id\", \"866072\");\n        if(emailVal) {\n            $form.find('input[name=\"email\"]').val(emailVal).change(); \n        }\n    },\n    onFormSubmit: function (form) {\n        window.dataLayer = window.dataLayer || [];\t \n        dataLayer.push({\n            'event': 'demoFormSubmitted',\n            'registrationFirstName': form.find(\"[name=firstname]\").val(),\n            'registrationLastName': form.find(\"[name=lastname]\").val(),\n            'registrationEmail': form.find(\"[name=email]\").val(),\n            'registrationPhoneNumber': form.find(\"[name=phone]\").val(),\n            'registrationUserNumber': form.find(\"[name=demo__users]\").find(\":selected\").val()\n        });\n    }\n});\n<\/script>\n<\/div>\n\n<div class=\"ct-referral-form\">\n<script>\n  hbspt.forms.create({\n    portalId: \"6195055\",\n    formId: \"6a618028-e42d-4ae6-bc9b-002fc38cc18a\",\n    region: \"na1\"\n  });\n<\/script>\n<\/div>\n<\/div><\/div><\/div><div class=\"demo-ab-block__rating-cards\"><div class=\"demo-ab-block__rating-cards-track\"><div class=\"demo-ab-block__rating-card\"><div class=\"demo-ab-block__rating-card-header\"><div class=\"demo-ab-block__rating-card-logos\"><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"G2 logo\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><\/div><div class=\"demo-ab-block__rating-card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_0)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_0\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_1)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_1\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_2)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_2\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_3)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"demo-ab-block__rating-card-content\"><p class=\"demo-ab-block__rating-card-label\">Recenzie<\/p><p 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17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"under-navigation-social-proof-block__card-content\"><p class=\"under-navigation-social-proof-block__card-number\">25,000+&nbsp;<\/p><p class=\"under-navigation-social-proof-block__card-label\">Z\u00e1kazn\u00edci<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-seo-hero wp-block-cloudtalk-seo-hero\"><div class=\"sh\"><h1 class=\"sh__title\">Recenzia NiCE CXone 2026:<br>Funkcie, ceny a sp\u00e4tn\u00e1 v\u00e4zba od pou\u017e\u00edvate\u013eov<\/h1><p class=\"sh__description\">Spozn\u00e1vate NiCE? Zistite, \u010do hovoria skuto\u010dn\u00ed pou\u017e\u00edvatelia o kvalite hovorov, funkci\u00e1ch a podpore \u2013 a tie\u017e, ako sa NiCE porovn\u00e1va s CloudTalkom.<\/p><div class=\"sh__buttons wp-block-buttons\"><div class=\"wp-block-button btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/sk\/vyskusat-demo\/\" class=\"wp-block-button__link wp-element-button\">Z\u00edskajte demo CloudTalk<\/a><\/div><div class=\"wp-block-button btn-ghost btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/nice-cxone-alternative\/\" class=\"wp-block-button__link wp-element-button\">Alternat\u00edvy NiCE \u2192<\/a><\/div><\/div><\/div><\/div>\n\n\n<div class=\"wp-block-cloudtalk-row\" style=\"--column-widths:minmax(0, 280px) minmax(660px, 1fr) minmax(0, 280px);--mobile-order-1:2;--mobile-order-2:3;--mobile-order-3:1\">\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"wp-block-cloudtalk-table-of-contents\" data-level-depth=\"3\" data-total-items=\"3\"><div class=\"toc__heading\">Table of contents<\/div><div class=\"toc__list\"><div class=\"toc__item level-2\"><a href=\"#co-je-nice-cxone\">\u010co je NiCE CXone?<\/a><\/div><div class=\"toc__item level-3\"><a href=\"#ake-su-klucove-funkcie-nice-cxone\">Ak\u00e9 s\u00fa k\u013e\u00fa\u010dov\u00e9 funkcie NiCE CXone?<\/a><\/div><div class=\"toc__item level-2\"><a href=\"#co-hovoria-pouzivatelia-o-nice-cxone\">\u010co hovoria pou\u017e\u00edvatelia o NiCE CXone<\/a><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><h2 id=\"co-je-nice-cxone\" class=\"wp-block-heading\">\u010co je NiCE CXone?<\/h2>\n\n<p>NiCE je jeden z najv\u00e4\u010d\u0161\u00edch a najstar\u0161\u00edch <a href=\"https:\/\/www.cloudtalk.io\/blog\/what-is-contact-center-as-a-service-ccaas-and-why-do-you-need-it\/\">CCaaS dod\u00e1vate\u013eov<\/a> na svete so z\u00e1kazn\u00edkmi vo viac ako 150 krajin\u00e1ch. Jeho vlajkov\u00e1 platforma kontaktn\u00e9ho centra, CXone, je postaven\u00e1 na troch pilieroch: Orchestr\u00e1cia zapojenia, Posilnenie pracovnej sily a <a href=\"https:\/\/www.cloudtalk.io\/sk\/blog\/co-su-hlasovi-agenti-ai\/\">Automatiz\u00e1cia agentn\u00fdch sk\u00fasenost\u00ed<\/a>.<\/p>\n\n<p>NiCE je 11 rokov po sebe l\u00eddrom v Gartner Magic Quadrant pre CCaaS a dominuje na samom vrchole trhu. Pre kontaktn\u00e9 centr\u00e1 Fortune 500 so \u0161pecializovan\u00fdmi administr\u00e1tormi a rozpo\u010dtom na pokrytie 15 \u2013 30 % n\u00e1kladov za prv\u00fd rok na profesion\u00e1lne slu\u017eby, je h\u013abka platformy mimoriadna.<\/p>\n\n<p>Situ\u00e1cia sa komplikuje pod \u00farov\u0148ou podnikov\u00e9ho tieru. NiCE pridal v roku 2025 str\u00e1nku zameran\u00fa na <a href=\"https:\/\/www.cloudtalk.io\/blog\/small-business-call-center-software\/\">SMB<\/a>, ale recenzenti d\u00f4sledne ozna\u010duj\u00fa komplexnos\u0165 SKU, viacmesa\u010dn\u00e9 implement\u00e1cie, skriptovanie Studio iba pre Windows a kvalitu podpory z\u00e1visl\u00fa od TAM ako problematick\u00e9 body pre t\u00edmy s menej ako ~200 agentmi. <\/p>\n\n\n<div class=\"wp-block-cloudtalk-summary\"><div class=\"summary-block summary-block--sm\"><h3 id=\"ake-su-klucove-funkcie-nice-cxone\" class=\"wp-block-heading\">Ak\u00e9 s\u00fa k\u013e\u00fa\u010dov\u00e9 funkcie NiCE CXone?<\/h3>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Omnikan\u00e1lov\u00e9 smerovanie cez 30+ kan\u00e1lov: hlas, SMS, e-mail, chat, soci\u00e1lne siete, spr\u00e1vy, video                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Automatiz\u00e1cia agentn\u00fdch sk\u00fasenost\u00ed: Agenti AI pre samoobsluhu, predaj a automatiz\u00e1ciu procesov                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        NiCE Cognigy: podnikov\u00e1 konverza\u010dn\u00e1 + agentn\u00e1 AI vo viac ako 100 jazykoch                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        S\u00falad s HIPAA, GDPR, PCI-DSS, SOC 2 \u00b7 dostupn\u00e9 nasadenie suver\u00e9nneho cloudu                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Integr\u00e1cie so Salesforce, ServiceNow, Microsoft Dynamics, Teams, Zoom; dostupn\u00e9 na AWS Marketplace                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Anal\u00fdza interakci\u00ed naprie\u010d 100 % hlasov\u00fdch a digit\u00e1lnych interakci\u00ed (\u00farove\u0148 Complete a vy\u0161\u0161ie)                    <\/div>\n                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div><\/div><\/div>\n\n\n<h2 id=\"co-hovoria-pouzivatelia-o-nice-cxone\" class=\"wp-block-heading\">\u010co hovoria pou\u017e\u00edvatelia o NiCE CXone <\/h2>\n\n<p>Na z\u00e1klade 2000+ overen\u00fdch recenzi\u00ed z G2, Capterra a Trustpilot<\/p>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--pros wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude0a \u010co pou\u017e\u00edvatelia miluj\u00fa<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Skvel\u00e1 spr\u00e1va pracovnej sily, riadenie kvality a anal\u00fdzy pre podnikov\u00fa \u00farove\u0148                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Nepretr\u017eit\u00e9 inov\u00e1cie: spustenie agentnej AI, integr\u00e1cia Cognigy, AutoSummary, Copilot pre agentov                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Ve\u013emi schopn\u00fd, ke\u010f je sp\u00e1rovan\u00fd s dobr\u00fdm technick\u00fdm spr\u00e1vcom \u00fa\u010dtu a siln\u00fdm implementa\u010dn\u00fdm partnerom                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Mo\u017enosti dodr\u017eiavania predpisov a suver\u00e9nneho cloudu pre regulovan\u00e9 odvetvia (finan\u010dn\u00e9 slu\u017eby, zdravotn\u00edctvo, vl\u00e1da)                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u201eCxone n\u00e1m pom\u00e1ha uskuto\u010d\u0148ova\u0165 hovory a taktie\u017e uchov\u00e1va na\u0161e ulo\u017een\u00e9 pl\u00e1ny. Predt\u00fdm sme museli pou\u017e\u00edva\u0165 dve r\u00f4zne aplik\u00e1cie na zvl\u00e1dnutie t\u00fdchto dvoch \u00faloh.\u201c<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">Nilesh S.<\/div><div class=\"quote-block__position\">Administr\u00e1tor z\u00e1kazn\u00edckej podpory<\/div><\/div><\/div><a href=\"https:\/\/www.g2.com\/products\/nice-cxone\/reviews\/nice-cxone-review-12717141\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Cel\u00e1 recenzia <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--cons wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude24 \u010co pou\u017e\u00edvatelia nen\u00e1vidia<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Cena je nepreh\u013eadn\u00e1 a bohat\u00e1 na SKU \u2013 WFM, QM, AutoSummary, Copilot a smerovanie AI s\u00fa \u010dasto doplnkami, nie s\u00fa\u010das\u0165ou bal\u00edka                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Implement\u00e1cia be\u017ene trv\u00e1 mesiace, nie t\u00fd\u017edne \u2013 nez\u00e1visl\u00e9 benchmarky uv\u00e1dzaj\u00fa profesion\u00e1lne slu\u017eby na 15 \u2013 30 % n\u00e1kladov za prv\u00fd rok                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Skriptovanie volac\u00edch tokov v Studio je len pre Windows a je popisovan\u00e9 ako zastaran\u00e9 \u2013 vy\u017eaduje si vlastn\u00e9 znalosti alebo platen\u00e9 slu\u017eby                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Reportovanie m\u00f4\u017ee by\u0165 nekonzistentn\u00e9 \u2013 automatizovan\u00e9 reporty sa nie v\u017edy zhoduj\u00fa s vlastn\u00fdmi reportmi                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Recenzenti hl\u00e1sia mrznutie, vyn\u00faten\u00e9 odhl\u00e1senia a spomalenie, ke\u010f je plne na\u010d\u00edtan\u00e1 rozsiahlej\u0161ia sada funkci\u00ed                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u201eNep\u00e1\u010di sa mi, \u017ee hovory na NiCE CXone sa niekedy n\u00e1hodne preru\u0161ia alebo padn\u00fa. Je to frustruj\u00face, preto\u017ee to nie som len ja; za\u017e\u00edvaj\u00fa to aj in\u00ed agenti, tak\u017ee som si ist\u00fd, \u017ee to nie je probl\u00e9m siete. Aplik\u00e1cia tie\u017e nefunguje dobre so VDI rel\u00e1ciami, \u010do je nepohodln\u00e9.\u201c<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">Makayla R.<\/div><div class=\"quote-block__position\">Farmaceutick\u00fd technik<\/div><\/div><\/div><a href=\"https:\/\/www.g2.com\/products\/nice-cxone\/reviews\/nice-cxone-review-12722327\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Cel\u00e1 recenzia <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div style=\"--rcc-slides-per-view: 2;\" class=\"wp-block-cloudtalk-review-card-carousel rcc--post-content wp-block-cloudtalk-review-card-carousel\" data-display-mode=\"post-content\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">\u010co hovoria \u013eudia o NiCE CXone na G2?<\/h2><p class=\"rcc__description\">Pozrite sa, \u010do hovoria skuto\u010dn\u00ed pou\u017e\u00edvatelia o produkte NiCE CXone na G2 \u2013 \u00faprimn\u00e9 recenzie, re\u00e1lne sk\u00fasenosti a sp\u00e4tn\u00e1 v\u00e4zba od t\u00edmov, ktor\u00e9 ho pou\u017e\u00edvali.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"Logo G2\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"3.5 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star review-card__star--half\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><defs><linearGradient id=\"halfStar\"><stop offset=\"55%\" stop-color=\"#F59E0B\"\/><stop offset=\"55%\" stop-color=\"#F5F5F5\"\/><\/linearGradient><\/defs><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"url(#halfStar)\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> P\u00e1\u010di sa mi mo\u017enos\u0165 vidie\u0165, ko\u013eko leadov zostalo a ko\u013eko bolo zaraden\u00fdch do frontu na vyt\u00e1\u010danie. Reportovanie bolo \u0165a\u017ek\u00e9 pochopi\u0165. Zlep\u0161ovalo sa to, ale st\u00e1le to bola najhor\u0161ia \u010das\u0165.<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Stephen A.<\/span><span class=\"review-card__tag review-card__tag--gray\">Stredne ve\u013ek\u00fd podnik<\/span><\/div><p class=\"review-card__company\">N\u00e1zov spolo\u010dnosti<\/p><p class=\"review-card__position\">Syst\u00e9mov\u00fd administr\u00e1tor<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/G2.svg\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"4 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> Najviac sa mi p\u00e1\u010di, \u017ee sa v tom ve\u013emi \u013eahko orientuje. Je \u013eahk\u00e9 pozera\u0165 sa na r\u00f4zne veci, preto\u017ee m\u00f4\u017eete otvori\u0165 viacero kariet. Je \u013eahk\u00e9 sa pohybova\u0165. Je \u013eahk\u00e9 prid\u00e1va\u0165 karty alebo prid\u00e1va\u0165 r\u00f4zne veci, prid\u00e1va\u0165 r\u00f4zne widgety, tak\u017ee to je to hlavn\u00e9, \u010do sa mi p\u00e1\u010di.\u201c<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Ashley H.<\/span><span class=\"review-card__tag review-card__tag--gray\">Stredne ve\u013ek\u00fd podnik<\/span><\/div><p class=\"review-card__position\">Z\u00e1stupca z\u00e1kazn\u00edckeho servisu<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"Logo G2\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"4 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> NICE CXone Mpower m\u00f4\u017ee niekedy odmietnu\u0165 agentov pri prij\u00edman\u00ed prich\u00e1dzaj\u00facich hovorov kv\u00f4li interferencii s viacer\u00fdmi aplik\u00e1ciami be\u017eiacimi s\u00fa\u010dasne.\u201c<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Overen\u00fd pou\u017e\u00edvate\u013e<\/span><span class=\"review-card__tag review-card__tag--gray\">Stredne ve\u013ek\u00fd podnik<\/span><\/div><p class=\"review-card__position\">Pois\u0165ovn\u00edctvo<\/p><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"ci ci--sticky wp-block-cloudtalk-content-item\"><div class=\"ci__header\"><img decoding=\"async\" class=\"ci__icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/NiCE_Logo-Artwork_RGB_Master-file_NiCE-Logo_Black_Blue-dot-scaled.png\" alt=\"\" width=\"32\" height=\"32\" loading=\"lazy\" \/><span class=\"ci__name\">NiCE CXone<\/span><\/div><div class=\"ci__items\"><div class=\"ci__item\"><span class=\"ci__label\">Zalo\u017een\u00e9<\/span><span class=\"ci__value\">2017<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Ve\u013ekos\u0165 t\u00edmu<\/span><span class=\"ci__value\">8000+ zamestnancov<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Pokrytie<\/span><span class=\"ci__value\">150+ kraj\u00edn<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Hodnotenie G2<\/span><span class=\"ci__value\">4.3\/5<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Po\u010diato\u010dn\u00e1 cena<\/span><span class=\"ci__value\">\u20ac110 \/agent\/mesiac<\/span><\/div><\/div><\/div><\/div>\n<\/div>\n\n\n<div class=\"wp-block-cloudtalk-homepage-hero-section wp-block-cloudtalk-homepage-hero-section\"><div class=\"homepage-hero-section homepage-hero-section--has-top-border\"><div class=\"homepage-hero-section__content\"><div class=\"homepage-hero-section__tags\"><span class=\"homepage-hero-section__tag\"><span>CloudTalk &#8211; #1 NiCE CXone Alternative<\/span><\/span><span class=\"homepage-hero-section__tag homepage-hero-section__tag--highlighted\"><img loading=\"lazy\" decoding=\"async\" class=\"homepage-hero-section__tag-icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"\" width=\"16\" height=\"16\" \/><span>2025 Winter Leader<\/span><\/span><\/div><div class=\"homepage-hero-section__headline\"><h2>H\u013ead\u00e1te alternat\u00edvu k NiCE CXone?<\/h2><\/div><div class=\"homepage-hero-section__description\"><p>Zistite, pre\u010do 4,000+ firiem pre\u0161lo na CloudTalk pre vynikaj\u00facu kvalitu hovorov a funkcie poh\u00e1\u0148an\u00e9 AI.<\/p><\/div><div class=\"homepage-hero-section__buttons\"><a href=\"https:\/\/www.cloudtalk.io\/sk\/vyskusat-demo\/\" class=\"btn btn-regular btn-secondary\">Z\u00edskajte demo<\/a><a href=\"https:\/\/www.cloudtalk.io\/blog\/nice-cxone-pricing\/\" class=\"btn btn-regular btn-ghost\">Pozrite si porovnanie<\/a><\/div><div class=\"homepage-hero-section__logo-carousel\"><div class=\"wp-block-cloudtalk-logo-carousel wp-block-cloudtalk-logo-carousel\"><\/div><\/div><div class=\"homepage-hero-section__image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Product_Design.png\" alt=\"Hero image\" \/><div class=\"homepage-hero-section__video-blocks\"><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--1\"><div class=\"homepage-hero-section__video-text\">Pridajte ob\u013e\u00faben\u00e9 integr\u00e1cie<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Integracie_184x60.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--2\"><div class=\"homepage-hero-section__video-text\">Z\u00edskajte miestne \u010d\u00edsla<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Numbers_184x89.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--3\"><div class=\"homepage-hero-section__video-text\">Pridajte hlasov\u00fdch agentov AI<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Video_184x109.mp4\" autoplay loop playsinline muted><\/video><\/div><\/div><\/div><div class=\"homepage-hero-section__feature-highlights\"><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"22\" viewBox=\"0 0 23 22\" fill=\"none\"><path d=\"M14.5 2.5V1M18.4393 3.56066L19.5 2.5M19.5103 7.5H21.0103M20.9506 12C20.4489 17.0533 16.1853 21 11 21C5.47715 21 1 16.5228 1 11C1 5.81465 4.94668 1.5511 10 1.04938M11 7H15V11M14.6197 7C12.2653 10.3276 8.38636 12.5 4 12.5C2.9971 12.5 2.02072 12.3864 1.08302 12.1715\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Najvy\u0161\u0161ie hodnoten\u00fd na G2<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>CloudTalk, ktor\u00fd je neust\u00e1le vysoko hodnoten\u00fd na G2, pom\u00e1ha t\u00edmom r\u00fdchlej\u0161ie sa rozbieha\u0165, vyhn\u00fa\u0165 sa zlo\u017eitosti a spo\u013eahn\u00fa\u0165 sa na telef\u00f3nny syst\u00e9m, ktor\u00fd funguje pod\u013ea o\u010dak\u00e1vania od prv\u00e9ho d\u0148a.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 16C12.866 16 16 12.866 16 9C16 5.13401 12.866 2 9 2C5.13401 2 2 5.13401 2 9C2 12.866 5.13401 16 9 16Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M15 22C18.866 22 22 18.866 22 15C22 11.134 18.866 8 15 8C11.134 8 8 11.134 8 15C8 18.866 11.134 22 15 22Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>100+ integr\u00e1ci\u00ed<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>V\u00e1\u0161 CRM, helpdesk a predajn\u00e9 n\u00e1stroje u\u017e spolu komunikuj\u00fa. CloudTalk sa len pripoj\u00ed k rozhovoru a urob\u00ed ho ove\u013ea produkt\u00edvnej\u0161\u00edm.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M2.68675 15.6451L4.59494 14.5435C4.6983 14.4839 4.8196 14.4631 4.9369 14.4851L8.6914 15.1878C8.99995 15.2455 9.28478 15.008 9.28338 14.6941L9.26876 11.4045C9.26836 11.3151 9.29193 11.2272 9.33701 11.15L11.2317 7.90621C11.3303 7.73739 11.3215 7.52658 11.2091 7.3666L8.01892 2.82568M19.0002 4.85905C13.5002 7.50004 16.5 11 17.5002 11.5C19.3773 12.4384 21.9876 12.5 21.9876 12.5C21.9958 12.3344 22 12.1677 22 12C22 6.47715 17.5228 2 12 2C6.47715 2 2 6.47715 2 12C2 17.5228 6.47715 22 12 22C12.1677 22 12.3344 21.9959 12.5 21.9877M16.7578 21.9398L13.591 13.591L21.9398 16.7578L18.2376 18.2376L16.7578 21.9398Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Pokrytie vo 160+ krajin\u00e1ch<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Od susedstva po cel\u00fa zemegu\u013eu, CloudTalk udr\u017euje va\u0161e hovory jasn\u00e9, lok\u00e1lne a pripraven\u00e9 r\u00e1s\u0165 s va\u0161\u00edm podnikan\u00edm.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<section class=\"cs cs--bg-gradient-to-blue cs--layout-stacked wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">CloudTalk vs. CXone: Porovnanie<\/h2><p class=\"cs__description\">Pozrite sa, ako CloudTalk prin\u00e1\u0161a vynikaj\u00faci v\u00fdkon tam, kde je to najd\u00f4le\u017eitej\u0161ie<\/p><\/div><\/div>\n<div class=\"cs__content\"><div class=\"wp-block-cloudtalk-before-after-table\"><div class=\"bat__table\"><div class=\"bat__row bat__row--header\"><div class=\"bat__cell bat__cell--label\"><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__column-header\">NiCE CXone<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__column-header\">CloudTalk<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Transparentnos\u0165 cien<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">\u20ac110\u2013\u20ac249 na agenta pred WFM, QM, AutoSummary, Copilot, AI smerovan\u00edm, odch\u00e1dzaj\u00facimi kampa\u0148ami a spotrebn\u00fdmi doplnkami. Ka\u017edoro\u010dn\u00e9 zv\u00fd\u0161enie o 3\u20135 % je zahrnut\u00e9 v cene.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">\u20ac19 Lite pl\u00e1n s modul\u00e1rnej\u0161\u00edm pr\u00edstupom, \u010do v\u00e1m umo\u017e\u0148uje plati\u0165 len za pokro\u010dil\u00fa AI alebo v\u00fdkon vyt\u00e1\u010dania, ktor\u00e9 v\u00e1\u0161 t\u00edm skuto\u010dne pou\u017e\u00edva.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Doba z\u00edskania hodnoty<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Implement\u00e1cia sa be\u017ene meria v mesiacoch. Profesion\u00e1lne slu\u017eby prid\u00e1vaj\u00fa 15\u201330 % k n\u00e1kladom prv\u00e9ho roka. Skriptovanie v Studiu vy\u017eaduje Windows + propriet\u00e1rne \u0161kolenie.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">V\u00e4\u010d\u0161ina t\u00edmov konfiguruje CRM, vytv\u00e1ra call flowy a prij\u00edma \u017eiv\u00e9 hovory za jedin\u00e9 popoludnie. \u017diadna z\u00e1vislos\u0165 na profesion\u00e1lnych slu\u017eb\u00e1ch pre spustenie.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Konzistencia podpory<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Recenzenti popisuj\u00fa kvalitu podpory ako z\u00e1visl\u00fa od TAM \u2014 v\u00fdsledky sa dramaticky l\u00ed\u0161ia v z\u00e1vislosti od toho, ktor\u00fd technick\u00fd account mana\u017e\u00e9r v\u00e1m je pridelen\u00fd.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Responz\u00edvna, personalizovan\u00e1 podpora je d\u00f4sledne uv\u00e1dzan\u00e1 ako siln\u00e1 str\u00e1nka. Menovan\u00ed CSM na platen\u00fdch \u00farovniach bez potreby podnikov\u00e9ho bal\u00edka podpory.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Flexibilita smerovania<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">CXone Studio je iba pre Windows a je propriet\u00e1rne. Zmeny smerovania si zvy\u010dajne vy\u017eaduj\u00fa tiket, platen\u00e9 slu\u017eby alebo zapojenie partnera.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Prehliada\u010dov\u00fd Call Flow Designer s funkciou drag-and-drop. Netechnick\u00ed administr\u00e1tori vytv\u00e1raj\u00fa IVR, fronty a pravidl\u00e1 smerovania bez vytv\u00e1rania tiketu.<\/span><\/div><\/div><\/div><div class=\"bat__slider\" aria-label=\"Comparison cards\"><div class=\"bat__slider-track\"><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Transparentnos\u0165 cien<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>NiCE CXone:<\/strong> \u20ac110\u2013\u20ac249 na agenta pred WFM, QM, AutoSummary, Copilot, AI smerovan\u00edm, odch\u00e1dzaj\u00facimi kampa\u0148ami a spotrebn\u00fdmi doplnkami. Ka\u017edoro\u010dn\u00e9 zv\u00fd\u0161enie o 3\u20135 % je zahrnut\u00e9 v cene.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> \u20ac19 Lite pl\u00e1n s modul\u00e1rnej\u0161\u00edm pr\u00edstupom, \u010do v\u00e1m umo\u017e\u0148uje plati\u0165 len za pokro\u010dil\u00fa AI alebo v\u00fdkon vyt\u00e1\u010dania, ktor\u00e9 v\u00e1\u0161 t\u00edm skuto\u010dne pou\u017e\u00edva.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Doba z\u00edskania hodnoty<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>NiCE CXone:<\/strong> Implement\u00e1cia sa be\u017ene meria v mesiacoch. Profesion\u00e1lne slu\u017eby prid\u00e1vaj\u00fa 15\u201330 % k n\u00e1kladom prv\u00e9ho roka. Skriptovanie v Studiu vy\u017eaduje Windows + propriet\u00e1rne \u0161kolenie.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> V\u00e4\u010d\u0161ina t\u00edmov konfiguruje CRM, vytv\u00e1ra call flowy a prij\u00edma \u017eiv\u00e9 hovory za jedin\u00e9 popoludnie. \u017diadna z\u00e1vislos\u0165 na profesion\u00e1lnych slu\u017eb\u00e1ch pre spustenie.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Konzistencia podpory<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>NiCE CXone:<\/strong> Recenzenti popisuj\u00fa kvalitu podpory ako z\u00e1visl\u00fa od TAM \u2014 v\u00fdsledky sa dramaticky l\u00ed\u0161ia v z\u00e1vislosti od toho, ktor\u00fd technick\u00fd account mana\u017e\u00e9r v\u00e1m je pridelen\u00fd.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Responz\u00edvna, personalizovan\u00e1 podpora je d\u00f4sledne uv\u00e1dzan\u00e1 ako siln\u00e1 str\u00e1nka. Menovan\u00ed CSM na platen\u00fdch \u00farovniach bez potreby podnikov\u00e9ho bal\u00edka podpory.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Flexibilita smerovania<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>NiCE CXone:<\/strong> CXone Studio je iba pre Windows a je propriet\u00e1rne. Zmeny smerovania si zvy\u010dajne vy\u017eaduj\u00fa tiket, platen\u00e9 slu\u017eby alebo zapojenie partnera.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Prehliada\u010dov\u00fd Call Flow Designer s funkciou drag-and-drop. Netechnick\u00ed administr\u00e1tori vytv\u00e1raj\u00fa IVR, fronty a pravidl\u00e1 smerovania bez vytv\u00e1rania tiketu.<\/span><\/div><\/div><\/div><div class=\"bat__slider-dots\" role=\"tablist\" aria-label=\"Slide navigation\"><\/div><\/div><\/div><\/div>\n<\/div><\/section>\n\n<section class=\"cs cs--bg-white cs--layout-inline cs--has-top-border wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">Pre\u010do si vybra\u0165 CloudTalk namiesto NiCE CXone<\/h2><p class=\"cs__description\">P\u00e4\u0165 funkci\u00ed, o ktor\u00fdch n\u00e1m z\u00e1kazn\u00edci NiCE CXone hovoria, \u017ee si priali ma\u0165 ich u\u017e od prv\u00e9ho d\u0148a.<\/p><\/div><\/div>\n<div class=\"cs__content\"><div style=\"--fcg-cols: 3\" class=\"fcg wp-block-cloudtalk-feature-card-grid\"><div class=\"fcg__grid\"><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M12 12L7.72711 8.43926C7.09226 7.91022 6.77484 7.6457 6.54664 7.32144C6.34444 7.03413 6.19429 6.71354 6.10301 6.37428C6 5.99139 6 5.57819 6 4.7518V2M12 12L16.2729 8.43926C16.9077 7.91022 17.2252 7.6457 17.4534 7.32144C17.6556 7.03413 17.8057 6.71354 17.897 6.37428C18 5.99139 18 5.57819 18 4.7518V2M12 12L7.72711 15.5607C7.09226 16.0898 6.77484 16.3543 6.54664 16.6786C6.34444 16.9659 6.19429 17.2865 6.10301 17.6257C6 18.0086 6 18.4218 6 19.2482V22M12 12L16.2729 15.5607C16.9077 16.0898 17.2252 16.3543 17.4534 16.6786C17.6556 16.9659 17.8057 17.2865 17.897 17.6257C18 18.0086 18 18.4218 18 19.2482V22M4 2H20M4 22H20\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>Spustenie za dni, nie mesiace<\/strong><\/h3><p class=\"fc__desc\">Implement\u00e1cie CXone trvaj\u00fa t\u00fd\u017edne alebo mesiace a \u010dasto vy\u017eaduj\u00fa implementa\u010dn\u00fdch partnerov. Nastavenie CloudTalk pomocou drag-and-drop umo\u017e\u0148uje t\u00edmom za\u010da\u0165 fungova\u0165 za jedno popoludnie a by\u0165 plne pripraven\u00e9 za t\u00fd\u017ede\u0148.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M13.5295 8.35186C12.9571 8.75995 12.2566 9 11.5 9C9.567 9 8 7.433 8 5.5C8 3.567 9.567 2 11.5 2C12.753 2 13.8522 2.65842 14.4705 3.64814M6 20.0872H8.61029C8.95063 20.0872 9.28888 20.1277 9.61881 20.2086L12.3769 20.8789C12.9753 21.0247 13.5988 21.0388 14.2035 20.9214L17.253 20.3281C18.0585 20.1712 18.7996 19.7854 19.3803 19.2205L21.5379 17.1217C22.154 16.5234 22.154 15.5524 21.5379 14.9531C20.9832 14.4134 20.1047 14.3527 19.4771 14.8103L16.9626 16.6449C16.6025 16.9081 16.1643 17.0498 15.7137 17.0498H13.2855L14.8311 17.0498C15.7022 17.0498 16.4079 16.3633 16.4079 15.5159V15.2091C16.4079 14.5055 15.9156 13.892 15.2141 13.7219L12.8286 13.1417C12.4404 13.0476 12.0428 13 11.6431 13C10.6783 13 8.93189 13.7988 8.93189 13.7988L6 15.0249M20 6.5C20 8.433 18.433 10 16.5 10C14.567 10 13 8.433 13 6.5C13 4.567 14.567 3 16.5 3C18.433 3 20 4.567 20 6.5ZM2 14.6L2 20.4C2 20.9601 2 21.2401 2.10899 21.454C2.20487 21.6422 2.35785 21.7951 2.54601 21.891C2.75992 22 3.03995 22 3.6 22H4.4C4.96005 22 5.24008 22 5.45399 21.891C5.64215 21.7951 5.79513 21.6422 5.89101 21.454C6 21.2401 6 20.9601 6 20.4V14.6C6 14.0399 6 13.7599 5.89101 13.546C5.79513 13.3578 5.64215 13.2049 5.45399 13.109C5.24008 13 4.96005 13 4.4 13L3.6 13C3.03995 13 2.75992 13 2.54601 13.109C2.35785 13.2049 2.20487 13.3578 2.10899 13.546C2 13.7599 2 14.0399 2 14.6Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>Predv\u00eddate\u013en\u00e9 ceny za u\u017e\u00edvate\u013ea<\/strong><\/h3><p class=\"fc__desc\">Vysok\u00e9 po\u010diato\u010dn\u00e9 sadzby CXone (\u20ac110+) rast\u00fa \u010falej s doplnkami zalo\u017een\u00fdmi na spotrebe a poplatkami za profesion\u00e1lne slu\u017eby. <a href=\"https:\/\/www.cloudtalk.io\/sk\/cennik-softveru-pre-call-centra\/\">CloudTalk<\/a> pon\u00faka pau\u0161\u00e1lne, predv\u00eddate\u013en\u00e9 pl\u00e1ny za u\u017e\u00edvate\u013ea s zahrnut\u00fdmi z\u00e1kladn\u00fdmi funkciami.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6.5 19C4.01472 19 2 16.9853 2 14.5C2 12.1564 3.79151 10.2313 6.07974 10.0194C6.54781 7.17213 9.02024 5 12 5C14.9798 5 17.4522 7.17213 17.9203 10.0194C20.2085 10.2313 22 12.1564 22 14.5C22 16.9853 19.9853 19 17.5 19C13.1102 19 10.3433 19 6.5 19Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>Modern\u00e9 smerovanie cez prehliada\u010d<\/strong><\/h3><p class=\"fc__desc\">CXone Studio je iba pre Windows a je komplexn\u00e9, \u010dasto vy\u017eaduj\u00face tikety podpory pre zmeny. Prehliada\u010dov\u00fd dizajn\u00e9rova\u010d <a href=\"https:\/\/www.cloudtalk.io\/web-dialer\/\">CloudTalku<\/a> umo\u017e\u0148uje netechnick\u00fdm administr\u00e1torom aktualizova\u0165 toky hovorov v priebehu min\u00fat.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 9V6C9 4.34315 7.65685 3 6 3C4.34315 3 3 4.34315 3 6C3 7.65685 4.34315 9 6 9H9ZM9 9V15M9 9H15M9 15V18C9 19.6569 7.65685 21 6 21C4.34315 21 3 19.6569 3 18C3 16.3431 4.34315 15 6 15H9ZM9 15H15M15 15H18C19.6569 15 21 16.3431 21 18C21 19.6569 19.6569 21 18 21C16.3431 21 15 19.6569 15 18V15ZM15 15V9M15 9V6C15 4.34315 16.3431 3 18 3C19.6569 3 21 4.34315 21 6C21 7.65685 19.6569 9 18 9H15Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>Spo\u013eahliv\u00e1, \u013eudsk\u00e1 podpora<\/strong><\/h3><p class=\"fc__desc\">Kvalita podpory CXone je \u010dasto nekonzistentn\u00e1 a vysoko z\u00e1visl\u00e1 od v\u00e1\u0161ho pridelen\u00e9ho account mana\u017e\u00e9ra. CloudTalk je oce\u0148ovan\u00fd za responz\u00edvnu, personalizovan\u00fa podporu vo v\u0161etk\u00fdch z\u00e1kazn\u00edckych segmentoch.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 12L11 14L15.5 9.5M9.2019 20.6009C9.52965 20.5575 9.86073 20.6464 10.1218 20.8475L11.3251 21.7708C11.7228 22.0764 12.2761 22.0764 12.6727 21.7708L13.9215 20.812C14.1548 20.6331 14.4492 20.5542 14.7403 20.5931L16.3024 20.7986C16.799 20.8642 17.2779 20.5875 17.4701 20.1242L18.0712 18.6709C18.1834 18.3987 18.3989 18.1832 18.6711 18.0709L20.1243 17.4698C20.5876 17.2787 20.8643 16.7988 20.7987 16.3021L20.601 14.7966C20.5576 14.4688 20.6465 14.1377 20.8476 13.8766L21.7709 12.6733C22.0764 12.2755 22.0764 11.7222 21.7709 11.3256L20.812 10.0767C20.6332 9.84339 20.5543 9.54896 20.5932 9.25785L20.7987 7.69568C20.8643 7.19902 20.5876 6.72015 20.1243 6.52793L18.6711 5.92684C18.3989 5.81462 18.1834 5.59907 18.0712 5.32685L17.4701 3.87356C17.279 3.41024 16.799 3.13358 16.3024 3.19913L14.7403 3.40468C14.4492 3.44468 14.1548 3.36579 13.9226 3.18802L12.6738 2.22916C12.2761 1.92361 11.7228 1.92361 11.3262 2.22916L10.0774 3.18802C9.84407 3.36579 9.54965 3.44468 9.25856 3.40691L7.69647 3.20136C7.19984 3.1358 6.721 3.41246 6.52879 3.87578L5.92884 5.32907C5.81552 5.60018 5.59998 5.81573 5.32889 5.92906L3.87568 6.52904C3.41238 6.72126 3.13574 7.20013 3.20129 7.69679L3.40683 9.25897C3.4446 9.55007 3.36572 9.8445 3.18796 10.0767L2.22915 11.3256C1.92362 11.7233 1.92362 12.2767 2.22915 12.6733L3.18796 13.9222C3.36683 14.1555 3.44571 14.4499 3.40683 14.741L3.20129 16.3032C3.13574 16.7999 3.41238 17.2787 3.87568 17.471L5.32889 18.0721C5.60109 18.1843 5.81663 18.3998 5.92884 18.672L6.5299 20.1253C6.721 20.5887 7.20096 20.8653 7.69758 20.7998L9.2019 20.6009Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>Optim\u00e1lne pre stredn\u00fd trh<\/strong><\/h3><p class=\"fc__desc\">CXone je navrhnut\u00e9 pre rozsiahle podnikov\u00e9 potreby (200+ u\u017e\u00edvate\u013eov). CloudTalk poskytuje \u0161pi\u010dkov\u00e9 funkcie, ktor\u00e9 <a href=\"https:\/\/www.cloudtalk.io\/sk\/blog\/call-center-phone-solutions\/\">t\u00edmy mal\u00fdch a stredn\u00fdch podnikov<\/a> pou\u017e\u00edvaj\u00fa denne, bez prev\u00e1dzkovej zlo\u017eitosti alebo viazanosti na viac rokov.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 17.5H3.5M6.5 12H2M9 6.5H4M17 3L10.4036 12.235C10.1116 12.6438 9.96562 12.8481 9.97194 13.0185C9.97744 13.1669 10.0486 13.3051 10.1661 13.3958C10.3011 13.5 10.5522 13.5 11.0546 13.5H16L15 21L21.5964 11.765C21.8884 11.3562 22.0344 11.1519 22.0281 10.9815C22.0226 10.8331 21.9514 10.6949 21.8339 10.6042C21.6989 10.5 21.4478 10.5 20.9454 10.5H16L17 3Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>Dostupn\u00e1 AI inteligencia<\/strong><\/h3><p class=\"fc__desc\">CXone uzamyk\u00e1 svoju najlep\u0161iu AI (AutoSummary, Copilot) za \u00farove\u0148 \u20ac209\/agenta. <a href=\"https:\/\/www.cloudtalk.io\/sk\/inteligencia-konverzacie-na-baze-umelej-inteligencie\/\">CloudTalk AI<\/a> poskytuje prepis, zhrnutia a anal\u00fdzu sentimentu vo v\u0161etk\u00fdch pl\u00e1noch s podporou AI.<\/p><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/section>\n\n<div style=\"--rcc-slides-per-view: 2;\" class=\"wp-block-cloudtalk-review-card-carousel rcc--has-top-border wp-block-cloudtalk-review-card-carousel\" data-display-mode=\"section\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">Firmy, ktor\u00e9 pre\u0161li na CloudTalk<\/h2><p class=\"rcc__description\">Skuto\u010dn\u00e9 v\u00fdsledky od skuto\u010dn\u00fdch spolo\u010dnost\u00ed, ktor\u00e9 urobili zmenu \u2013 a u\u017e sa nikdy nepozreli sp\u00e4\u0165.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201eV starej platforme neexistovalo automatick\u00e9 vytv\u00e1ranie tiketov. Museli sme manu\u00e1lne kontrolova\u0165 logy, aby sme zistili, ktor\u00e9 hovory boli zme\u0161kan\u00e9 a \u010di boli n\u00e1sledne spracovan\u00e9. To s\u0165a\u017eovalo presn\u00e9 sledovanie po\u010dtu zme\u0161kan\u00fdch alebo spracovan\u00fdch hovorov.\u201c<br><br>\u201eAkon\u00e1hle sme pre\u0161li na CloudTalk, na\u0161e zme\u0161kan\u00e9 hovory klesli o 23 %. To nie je len \u010d\u00edslo; s\u00fa to z\u00e1kazn\u00edci, s ktor\u00fdmi sa dok\u00e1\u017eeme spoji\u0165, k\u00fdm nebude pr\u00edli\u0161 neskoro.\u201c<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Ayif Amrullah<\/cite><p class=\"social-proof-block__position\">Mana\u017e\u00e9r dod\u00e1vate\u013esk\u00fdch oper\u00e1ci\u00ed v Aspire<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">23 %<\/span><span class=\"social-proof-block__statistic-description\">Pokles zme\u0161kan\u00fdch hovorov<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">50 %<\/span><span class=\"social-proof-block__statistic-description\">R\u00fdchlej\u0161ia QA s analytikou<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/aspire-logo-dark.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/aspire\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201eNemali sme d\u00f4veryhodn\u00e9 \u00fadaje. Spr\u00e1vy sa nezhodovali, hovory neboli spr\u00e1vne nahr\u00e1van\u00e9 a dokonca aj nezrovnalosti vo faktur\u00e1cii sa stali opakuj\u00facim sa probl\u00e9mom.\u201c<br><br>\u201eS CloudTalkom m\u00e1me kone\u010dne preh\u013ead. Vid\u00edme, ktor\u00e9 t\u00edmy vybavuj\u00fa hovory a \u010di s\u00fa na to tie spr\u00e1vne. To n\u00e1m umo\u017e\u0148uje prerozdeli\u0165 pracovn\u00e9 za\u0165a\u017eenie.\u201c<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Ana Pestana<\/cite><p class=\"social-proof-block__position\">Koordin\u00e1torka z\u00e1kazn\u00edckej sk\u00fasenosti v Alura<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">100 %<\/span><span class=\"social-proof-block__statistic-description\">Pokles denn\u00fdch s\u0165a\u017enost\u00ed<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">Bezprobl\u00e9mov\u00e9<\/span><span class=\"social-proof-block__statistic-description\">Integr\u00e1cie s Helpdesk a Freshdesk<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/alura.png\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/alura\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201eS Aircallom sme uviazli na miere vyzdvihnutia 20\u201330 %. S CloudTalkom sme dosiahli 40\u201350 %. To urobilo obrovsk\u00fd rozdiel.\u201c<br><br>\u201eFunkciu tagov \u010dasto pou\u017e\u00edvame na sledovanie, kde sa potenci\u00e1lni z\u00e1kazn\u00edci nach\u00e1dzaj\u00fa vo funeli. A dashboard pom\u00e1ha ka\u017ed\u00e9mu obchodn\u00edkovi vidie\u0165, ako si vedie.\u201c<br><br><br><br><\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Syon Joshi<\/cite><p class=\"social-proof-block__position\">Riadite\u013e marketingu vo Velu<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">50 %<\/span><span class=\"social-proof-block__statistic-description\">Miera vyzdvihnutia hovorov<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">\u00dapln\u00fd<\/span><span class=\"social-proof-block__statistic-description\">Preh\u013ead o v\u00fdkone obchodn\u00edkov<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/velu-logo-dark.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/velu\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-faq wp-block-cloudtalk-faq--white wp-block-cloudtalk-faq--has-top-border wp-block-cloudtalk-faq-v2\" data-display-mode=\"section\"><div class=\"faq-block\"><div class=\"faq-block__header\"><h2 class=\"faq-block__title\">Frequently Asked Questions<\/h2><\/div><div class=\"faq-block__items\"><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-71\"><h3 class=\"faq-item__question-text\"><strong>Ak\u00e1 je skuto\u010dn\u00e1 cena bal\u00edka Omnichannel Suite od CXone?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-71\"><div class=\"faq-item__answer\"><p>Zatia\u013e \u010do vstupn\u00e1 cena je \u20ac110, z\u00e1kladn\u00e9 funkcie ako Workforce Management a odch\u00e1dzaj\u00face kampane s\u00fa \u010dasto obmedzen\u00e9 alebo \u00fa\u010dtovan\u00e9 ako doplnky zalo\u017een\u00e9 na spotrebe. V\u00e4\u010d\u0161ina t\u00edmov zist\u00ed, \u017ee v\u010dasn\u00e9 preverenie <a href=\"https:\/\/www.cloudtalk.io\/sk\/cennik-softveru-pre-call-centra\/\" target=\"_blank\" rel=\"noreferrer noopener\">cien<\/a> pom\u00e1ha vyhn\u00fa\u0165 sa skryt\u00fdm poplatkom za profesion\u00e1lne slu\u017eby a rozrastaniu SKU, \u010do je be\u017en\u00e9 u star\u0161\u00edch poskytovate\u013eov.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-72\"><h3 class=\"faq-item__question-text\"><strong>Ako sa l\u00ed\u0161i \u010dasov\u00fd harmonogram implement\u00e1cie medzi platformami?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-72\"><div class=\"faq-item__answer\"><p>Implement\u00e1cie CXone s\u00fa zvy\u010dajne viacmesa\u010dn\u00e9 podnikov\u00e9 programy, ktor\u00e9 si vy\u017eaduj\u00fa konfigur\u00e1ciu a testovanie implementa\u010dn\u00fdmi partnermi. Naopak, r\u00fdchlo rast\u00face t\u00edmy \u010dasto pou\u017e\u00edvaj\u00fa nat\u00edvne konektory <a href=\"https:\/\/www.cloudtalk.io\/sk\/integracia-call-centra-pre-hubspot\/\" target=\"_blank\" rel=\"noreferrer noopener\">HubSpot<\/a> alebo Salesforce, aby boli funk\u010dn\u00e9 u\u017e za jedin\u00e9 popoludnie, namiesto \u010dakania t\u00fd\u017ed\u0148ov na spravovan\u00e9 spustenie.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-73\"><h3 class=\"faq-item__question-text\"><strong>Je pre spr\u00e1vu smerovania hovorov a IVR potrebn\u00fd Windows?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-73\"><div class=\"faq-item__answer\"><p>CXone Studio zost\u00e1va desktopovou aplik\u00e1ciou len pre Windows, \u010do m\u00f4\u017ee obmedzi\u0165 flexibilitu pre modern\u00fdch mana\u017e\u00e9rov oper\u00e1ci\u00ed. Prechod na <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/navrhar-toku-hovorov-vytvarajte-a-automatizujte-toky-hovorov\/\" target=\"_blank\" rel=\"noreferrer noopener\">prehliada\u010dov\u00fd dizajn\u00e9rova\u010d tokov hovorov<\/a> umo\u017e\u0148uje netechnick\u00fdm administr\u00e1torom aktualizova\u0165 sviato\u010dn\u00e9 fronty a pravidl\u00e1 smerovania v priebehu min\u00fat z ak\u00e9hoko\u013evek zariadenia alebo opera\u010dn\u00e9ho syst\u00e9mu.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-74\"><h3 class=\"faq-item__question-text\"><strong>Ako dostupn\u00e9 s\u00fa funkcie AI ako AutoSummary a anal\u00fdza sentimentu?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-74\"><div class=\"faq-item__answer\"><p>Pokro\u010dil\u00e9 n\u00e1stroje AI s\u00fa zvy\u010dajne vyhraden\u00e9 pre najdrah\u0161ie \u00farovne CXone alebo pred\u00e1van\u00e9 ako samostatn\u00e9 moduly, ktor\u00e9 si vy\u017eaduj\u00fa individu\u00e1lne nasadenie. CloudTalk integruje <a href=\"https:\/\/www.cloudtalk.io\/sk\/inteligencia-konverzacie-na-baze-umelej-inteligencie\/\" target=\"_blank\" rel=\"noreferrer noopener\">AI<\/a>\u2014vr\u00e1tane prepisu, s\u00fahrnov a detekcie t\u00e9m\u2014priamo do svojich pl\u00e1nov, aby t\u00edmy mali pr\u00edstup k konverza\u010dnej inteligencii od prv\u00e9ho d\u0148a.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-75\"><h3 class=\"faq-item__question-text\"><strong>Je CXone vhodn\u00e9 pre t\u00edmy mal\u00fdch a stredn\u00fdch podnikov?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-75\"><div class=\"faq-item__answer\"><p>S viac ako polovicou svojej pou\u017e\u00edvate\u013eskej z\u00e1kladne v segmente ve\u013ek\u00fdch podnikov je komplexnos\u0165 CXone navrhnut\u00e1 pre rozsiahle IT prostredia. T\u00ed, ktor\u00ed h\u013eadaj\u00fa agilnej\u0161iu <a href=\"https:\/\/www.cloudtalk.io\/nice-cxone-alternative\/\" target=\"_blank\" rel=\"noreferrer noopener\">alternat\u00edvu k CXone<\/a>, m\u00f4\u017eu n\u00e1js\u0165 platformu ako CloudTalk, ktor\u00e1 pon\u00faka viackan\u00e1lov\u00fd dosah bez viazanosti na viac rokov alebo technick\u00e9ho dlhu na podnikovej \u00farovni.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-76\"><h3 class=\"faq-item__question-text\"><strong><strong>\u010co sp\u00fa\u0161\u0165a prechod z CXone na CloudTalk?<\/strong><\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-76\"><div class=\"faq-item__answer\"><p>V\u00e4\u010d\u0161ina firiem migruje, ke\u010f ich omrz\u00ed administrat\u00edvne trenie a viacmesa\u010dn\u00e9 zmeny smerovania, ktor\u00e9 si vy\u017eaduj\u00fa tikety podpory. Modern\u00e9 t\u00edmy prech\u00e1dzaj\u00fa na \u0161tandardiz\u00e1ciu <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/co-je-automatizacia-pracovnych-postupov-v-cloude-cloudtalk\/\" target=\"_blank\" rel=\"noreferrer noopener\">automatiz\u00e1cie pracovn\u00fdch postupov<\/a>, kde integr\u00e1cie AI, hlasu a CRM funguj\u00fa bezprobl\u00e9movo hne\u010f po vybalen\u00ed.<\/p><\/div><\/div><\/div><\/div><div class=\"faq-block__cta\"><div class=\"faq-block__cta-image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/Avatar-group.png\" alt=\"\" \/><\/div><div class=\"faq-block__cta-content\"><h3 class=\"faq-block__cta-title\">M\u00e1te e\u0161te ot\u00e1zky?<\/h3><p class=\"faq-block__cta-description\">Nena\u0161li ste odpove\u010f, ktor\u00fa h\u013ead\u00e1te? Chatujte s na\u0161\u00edm priate\u013esk\u00fdm t\u00edmom.<\/p><div class=\"faq-block__cta-button\"><a href=\"https:\/\/www.cloudtalk.io\/demo-b\/\" class=\"btn btn-primary\">Kontaktujte n\u00e1s<\/a><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"demo-ab-block--section wp-block-cloudtalk-demo-ab\"><div class=\"demo-ab-block\"><div class=\"demo-ab-block__hero\"><div class=\"demo-ab-block__hero-content\"><h2 class=\"demo-ab-block__heading\">Ste pripraven\u00ed za\u017ei\u0165 vynikaj\u00facu kvalitu hovorov?<\/h2><p class=\"demo-ab-block__hero-paragraph\">Pripojte sa k 4 000+ firm\u00e1m, ktor\u00e9 d\u00f4veruj\u00fa CloudTalku pre svoje obchodn\u00e9 a podporn\u00e9 hovory. Pozrite sa, pre\u010do CloudTalk prin\u00e1\u0161a lep\u0161ie v\u00fdsledky ako NiCE CXone.<\/p><div class=\"demo-ab-block__list-wrapper\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--numbered wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--numbered\"><ol class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">01<\/span>\n                        <div class=\"list-block__content\">\n                                            <\/div>\n        <\/li>\n<\/ol><\/div><\/div><\/div><\/div><\/div><div class=\"demo-ab-block__form-section\"><div class=\"demo-ab-block__form-wrap\"><div class=\"demo-ab-block__form-content demo-form\">\n<div class=\"ct-demo-form\">\n<!--[if lte IE 8]>\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2-legacy.js\"><\/script>\n<![endif]-->\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2.js\"><\/script>\n<script>\n\nlet searchParams = new URLSearchParams(window.location.search);\nsearchParams.has('filled_email');\nlet emailVal = searchParams.get('filled_email');\n\nhbspt.forms.create({\n\tregion: \"na1\",\n\tportalId: \"6195055\",\n\tformId: \"209cca80-551b-4b65-ae93-766d7218210e\",\n    onFormReady: function($form) {\n        $form.attr(\"data-default-form-id\", \"866072\");\n        if(emailVal) {\n            $form.find('input[name=\"email\"]').val(emailVal).change(); \n        }\n    },\n    onFormSubmit: function (form) {\n        window.dataLayer = window.dataLayer || [];\t \n        dataLayer.push({\n            'event': 'demoFormSubmitted',\n            'registrationFirstName': form.find(\"[name=firstname]\").val(),\n            'registrationLastName': form.find(\"[name=lastname]\").val(),\n            'registrationEmail': form.find(\"[name=email]\").val(),\n            'registrationPhoneNumber': 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15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_2\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_3)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"under-navigation-social-proof-block__card-content\"><p class=\"under-navigation-social-proof-block__card-number\">3,000+&nbsp;<\/p><p class=\"under-navigation-social-proof-block__card-label\">Z\u00e1kazn\u00edci<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-seo-hero wp-block-cloudtalk-seo-hero\"><div class=\"sh\"><h1 class=\"sh__title\">Dialfire Recenzia 2026:<br>Funkcie, Ceny &amp; Sp\u00e4tn\u00e1 v\u00e4zba od pou\u017e\u00edvate\u013eov<\/h1><p class=\"sh__description\">Objavujete Dialfire? Zistite, \u010do hovoria skuto\u010dn\u00ed pou\u017e\u00edvatelia o kvalite hovorov, funkci\u00e1ch a podpore \u2013 a pozrite sa, ako si stoj\u00ed CloudTalk v porovnan\u00ed.<\/p><div class=\"sh__buttons wp-block-buttons\"><div class=\"wp-block-button btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/sk\/vyskusat-demo\/\" class=\"wp-block-button__link wp-element-button\">Z\u00edskajte demo CloudTalku<\/a><\/div><div class=\"wp-block-button btn-ghost btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/blog\/best-phone-system-based-on-g2-reviews-and-ratings\/\" class=\"wp-block-button__link wp-element-button\">Alternat\u00edvy Dialfire \u2192<\/a><\/div><\/div><\/div><\/div>\n\n\n<div class=\"wp-block-cloudtalk-row\" style=\"--column-widths:minmax(0, 280px) minmax(660px, 1fr) minmax(0, 280px);--mobile-order-1:2;--mobile-order-2:3;--mobile-order-3:1\">\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"wp-block-cloudtalk-table-of-contents\" data-level-depth=\"3\" data-total-items=\"3\"><div class=\"toc__heading\">Table of contents<\/div><div class=\"toc__list\"><div class=\"toc__item level-2\"><a href=\"#co-je-dialfire\">\u010co je Dialfire?<\/a><\/div><div class=\"toc__item level-3\"><a href=\"#ake-su-klucove-funkcie-dialfire\">Ak\u00e9 s\u00fa k\u013e\u00fa\u010dov\u00e9 funkcie Dialfire?<\/a><\/div><div class=\"toc__item level-2\"><a href=\"#co-hovoria-pouzivatelia-o-dialfire\">\u010co hovoria pou\u017e\u00edvatelia o Dialfire<\/a><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><h2 id=\"co-je-dialfire\" class=\"wp-block-heading\">\u010co je Dialfire?<\/h2>\n\n<p>Dialfire je cloudov\u00e1 platforma kontaktn\u00e9ho centra prim\u00e1rne ur\u010den\u00e1 pre t\u00edmy s vysok\u00fdm objemom odch\u00e1dzaj\u00facich hovorov. Be\u017e\u00ed 100% v prehliada\u010di bez nutnosti in\u0161tal\u00e1cie softv\u00e9ru a je postaven\u00e1 na cenovom modeli zalo\u017eenom na pou\u017e\u00edvan\u00ed \u2014 plat\u00edte za spotrebovan\u00e9 min\u00faty a za aktivovan\u00e9 funkcie platformy, nie za jedno miesto.<\/p>\n\n<p>Jeho hlavnou v\u00fdhodou s\u00fa neobmedzen\u00ed agenti bez dodato\u010dn\u00fdch licen\u010dn\u00fdch n\u00e1kladov, spojen\u00e9 s v\u00fdkonn\u00fdm <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/co-je-prediktivny-dialer-sprievodca-a-alternativy\/\">predikt\u00edvnym dialerom<\/a>, ktor\u00fd pod\u013ea tvrden\u00ed doru\u010d\u00ed a\u017e 3\u00d7 viac kontaktov ako manu\u00e1lne vyt\u00e1\u010danie. To z neho rob\u00ed l\u00e1kadlo pre BPO, <a href=\"https:\/\/www.cloudtalk.io\/blog\/telemarketing-call-center\/\">telemarketingov\u00e9 agent\u00fary<\/a> a obchodn\u00e9 organiz\u00e1cie zameran\u00e9 na odch\u00e1dzaj\u00face hovory, ktor\u00e9 sa striktne riadia n\u00e1kladmi na min\u00fatu.<\/p>\n\n<p>Pre technicky zdatn\u00fdch administr\u00e1torov, ktor\u00ed chc\u00fa vytv\u00e1ra\u0165 vlastn\u00fa kampa\u0148ov\u00fa logiku s n\u00edzkok\u00f3dov\u00fdm JavaScriptom a REST API, je Dialfire skuto\u010dne flexibiln\u00fd. Pre v\u0161etk\u00fdch ostatn\u00fdch ho recenzenti neust\u00e1le ozna\u010duj\u00fa za n\u00e1ro\u010dnej\u0161\u00ed a viac \u201eurob si s\u00e1m\u201c z\u00e1\u017eitok v porovnan\u00ed s modern\u00fdmi alternat\u00edvami.<\/p>\n\n\n<div class=\"wp-block-cloudtalk-summary\"><div class=\"summary-block summary-block--sm\"><h3 id=\"ake-su-klucove-funkcie-dialfire\" class=\"wp-block-heading\">Ak\u00e9 s\u00fa k\u013e\u00fa\u010dov\u00e9 funkcie Dialfire?<\/h3>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Predikt\u00edvny dialer s detekciou z\u00e1znamn\u00edka (AMD) a viacer\u00fdmi nastaveniami r\u00fdchlosti                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Preview dialing a call blending pre zmie\u0161an\u00e9 t\u00edmy prich\u00e1dzaj\u00facich\/odch\u00e1dzaj\u00facich hovorov                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Nahr\u00e1vanie hlasu s trojro\u010dn\u00fdm \u00falo\u017eiskom v cene                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Wallboardy v re\u00e1lnom \u010dase, dashboardy a prisp\u00f4sobite\u013en\u00e9 reporty                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Integr\u00e1cie cez Salesforce, HubSpot, Pipedrive, Zoho, MS Dynamics, Zapier, REST API + webhooks                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        AI funkcie: hlasov\u00e9 boty, asistent agenta, s\u00fahrny konverz\u00e1ci\u00ed, hodnotenie a preklady.                    <\/div>\n                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div><\/div><\/div>\n\n\n<h2 id=\"co-hovoria-pouzivatelia-o-dialfire\" class=\"wp-block-heading\">\u010co hovoria pou\u017e\u00edvatelia o Dialfire<\/h2>\n\n<p>Na z\u00e1klade viac ako 25 overen\u00fdch recenzi\u00ed z G2, Capterra a Trustpilot<\/p>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--pros wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude0a \u010co pou\u017e\u00edvatelia miluj\u00fa<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Skuto\u010dne prelomov\u00e9 ceny pre odch\u00e1dzaj\u00face hovory s vysok\u00fdm objemom \u2014 plat\u00edte len za min\u00faty a moduly, ktor\u00e9 skuto\u010dne pou\u017e\u00edvate                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Neobmedzen\u00fd po\u010det agentov bez dodato\u010dn\u00fdch licen\u010dn\u00fdch n\u00e1kladov \u2014 \u0161k\u00e1luje sa s po\u010dtom zamestnancov bez cenov\u00e9ho \u0161oku                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    T\u00edm podpory je neust\u00e1le chv\u00e1len\u00fd ako sk\u00fasen\u00fd a r\u00fdchly pri zlo\u017eit\u00fdch konfigura\u010dn\u00fdch ot\u00e1zkach                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Vysoko prisp\u00f4sobite\u013en\u00e9: n\u00edzkok\u00f3dov\u00fd JavaScript, REST API a webhooks umo\u017e\u0148uj\u00fa technick\u00fdm t\u00edmom vytv\u00e1ra\u0165 vlastn\u00fa kampa\u0148ov\u00fa logiku                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u201eJe to naozaj pohodln\u00e9, ke\u010f\u017ee svoje leady m\u00f4\u017eete nahra\u0165 priamo do Dialfire. M\u00f4\u017eete pou\u017ei\u0165 Excel, CSV at\u010f. Navy\u0161e flexibilita, ktor\u00fa poskytuje pri \u00faprave st\u013apcov, a hne\u010f po nahran\u00ed m\u00f4\u017eete vola\u0165. V podstate syst\u00e9m typu plug-and-play: ve\u013emi jednoduch\u00e9 pou\u017eitie a nevy\u017eaduje rozsiahle nastavenie. Tie\u017e sa mi ve\u013emi p\u00e1\u010di ich platobn\u00e1 sch\u00e9ma, kde plat\u00edte len za funkcionalitu, ktor\u00fa pou\u017e\u00edvate, \u010do n\u00e1m \u0161etr\u00ed ve\u013ea pe\u0148az\u00ed.\u201c<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">Cliff Ian M.<\/div><div class=\"quote-block__position\">Z\u00e1stupca gener\u00e1lneho mana\u017e\u00e9ra<\/div><\/div><\/div><a href=\"https:\/\/www.capterra.com\/p\/156848\/Dialfire\/#Capterra___3767110\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Cel\u00e1 recenzia <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--cons wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude24 \u010co pou\u017e\u00edvatelia nen\u00e1vidia<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Pou\u017e\u00edvate\u013esk\u00e9 rozhranie p\u00f4sob\u00ed zastaralo a \u201epre\u0165a\u017euj\u00faco\u201c pri prvom pou\u017eit\u00ed \u2014 viacer\u00ed recenzenti ho opisuj\u00fa ako krok sp\u00e4\u0165 od in\u00fdch, vylep\u0161en\u00fdch n\u00e1strojov.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Komplexn\u00e9 integr\u00e1cie CRM a IVR vy\u017eaduj\u00fa k\u00f3dovanie \u2014 administr\u00e1tori bez znalosti k\u00f3dovania r\u00fdchlo narazia na prek\u00e1\u017eky                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    \u017diadna nat\u00edvna mobiln\u00e1 aplik\u00e1cia, \u017eiadne SMS ani WhatsApp \u2014 iba hlas v omnichannel svete                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Automatiz\u00e1cia m\u00f4\u017ee by\u0165 \u201eh\u00e1kliv\u00e1\u201c \u2014 mal\u00e9 zmeny v logike kampane \u010dasto vy\u017eaduj\u00fa manu\u00e1lnu \u00fapravu                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Dokument\u00e1cia je slab\u00e1 \u2014 administr\u00e1tori sa pri z\u00e1kladnom nastaven\u00ed v\u00fdrazne spoliehaj\u00fa na podporu cez chat                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u201eDialfire m\u00e1 to\u013eko skryt\u00fdch funkci\u00ed, ktor\u00e9 by som si naozaj \u017eelal, aby boli zdokumentovan\u00e9! (\u2026) Naozaj komplexn\u00e9 implement\u00e1cie s\u00fa \u0165a\u017ek\u00e9, ak neviete k\u00f3dova\u0165. (\u2026) Napriek tomu sa n\u00e1m n\u00e1klady oplatia. (\u2026) Sp\u00f4sob, ak\u00fdm sa kontakty vyu\u017e\u00edvaj\u00fa v backende, je tie\u017e dos\u0165 \u0165a\u017ek\u00e9 spravova\u0165. (\u2026) Aplik\u00e1cia samotn\u00e1 p\u00f4sob\u00ed ve\u013emi zastaralo, \u010do sa t\u00fdka rozhrania.\u201c<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">Marc G.<\/div><div class=\"quote-block__position\">Senior mana\u017e\u00e9r obchodn\u00fdch oper\u00e1ci\u00ed<\/div><\/div><\/div><a href=\"https:\/\/www.capterra.com\/p\/156848\/Dialfire\/#Capterra___7043786\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Cel\u00e1 recenzia <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div style=\"--rcc-slides-per-view: 2;\" class=\"wp-block-cloudtalk-review-card-carousel rcc--post-content wp-block-cloudtalk-review-card-carousel\" data-display-mode=\"post-content\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">\u010co hovoria \u013eudia o Dialfire na G2?<\/h2><p class=\"rcc__description\">Pozrite sa, \u010do hovoria skuto\u010dn\u00ed pou\u017e\u00edvatelia o produkte Dialfire na G2 \u2014 \u00faprimn\u00e9 recenzie, skuto\u010dn\u00e9 sk\u00fasenosti a sp\u00e4tn\u00e1 v\u00e4zba od t\u00edmov, ktor\u00e9 ho pou\u017e\u00edvali.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/G2.svg\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"3.5 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star review-card__star--half\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><defs><linearGradient id=\"halfStar\"><stop offset=\"55%\" stop-color=\"#F59E0B\"\/><stop offset=\"55%\" stop-color=\"#F5F5F5\"\/><\/linearGradient><\/defs><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"url(#halfStar)\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u201eNarazili sme na pr\u00edli\u0161 ve\u013ea technick\u00fdch probl\u00e9mov\/ch\u00fdb, ktor\u00e9 sa n\u00e1m nepodarilo vyrie\u0161i\u0165.\u201c<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Chris G.<\/span><span class=\"review-card__tag review-card__tag--gray\">Mal\u00e9 podniky<\/span><span class=\"review-card__tag review-card__tag--blue\">IT a prev\u00e1dzka<\/span><\/div><p class=\"review-card__position\">R\u00e1mova\u010d obr\u00e1zkov\/mana\u017e\u00e9r webov\u00fdch str\u00e1nok<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"Logo G2\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"5 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u201eOdpor\u00fa\u010dam t\u00edmu Dialfire popracova\u0165 na technick\u00fdch nedostatkoch.\u201c<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Conold C.<\/span><span class=\"review-card__tag review-card__tag--gray\">Mal\u00e9 podniky<\/span><span class=\"review-card__tag review-card__tag--blue\">IT a prev\u00e1dzka<\/span><\/div><p class=\"review-card__position\">Informa\u010dn\u00e9 technol\u00f3gie a slu\u017eby<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"Logo G2\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"4 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u201ePri po\u010diato\u010dnom nastaven\u00ed je mierna krivka u\u010denia, pre nesk\u00fasen\u00e9ho \u010dloveka to m\u00f4\u017ee by\u0165 trochu pre\u0165a\u017euj\u00face.\u201c<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Siyanda K.<\/span><span class=\"review-card__tag review-card__tag--gray\">Mal\u00e9 podniky<\/span><\/div><p class=\"review-card__company\">N\u00e1zov spolo\u010dnosti<\/p><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"ci ci--sticky wp-block-cloudtalk-content-item\"><div class=\"ci__header\"><img decoding=\"async\" class=\"ci__icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/dialfire_full_1688991167.jpg\" alt=\"\" width=\"32\" height=\"32\" loading=\"lazy\" \/><span class=\"ci__name\">Dialfire<\/span><\/div><div class=\"ci__items\"><div class=\"ci__item\"><span class=\"ci__label\">Zalo\u017een\u00e9<\/span><span class=\"ci__value\">2014<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Ve\u013ekos\u0165 t\u00edmu<\/span><span class=\"ci__value\">11-50 zamestnancov<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Pokrytie<\/span><span class=\"ci__value\">200 kraj\u00edn<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Hodnotenie G2<\/span><span class=\"ci__value\">4.2\/5<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Po\u010diato\u010dn\u00e1 cena<\/span><span class=\"ci__value\">Platba pod\u013ea spotreby (~\u20ac0.0236\/min odch\u00e1dzaj\u00face)<\/span><\/div><\/div><\/div><\/div>\n<\/div>\n\n\n<div class=\"wp-block-cloudtalk-homepage-hero-section wp-block-cloudtalk-homepage-hero-section\"><div class=\"homepage-hero-section homepage-hero-section--has-top-border\"><div class=\"homepage-hero-section__content\"><div class=\"homepage-hero-section__tags\"><span class=\"homepage-hero-section__tag\"><span>CloudTalk &#8211; #1 Dialfire Alternative<\/span><\/span><span class=\"homepage-hero-section__tag homepage-hero-section__tag--highlighted\"><img loading=\"lazy\" decoding=\"async\" class=\"homepage-hero-section__tag-icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"\" width=\"16\" height=\"16\" \/><span>2025 Winter Leader<\/span><\/span><\/div><div class=\"homepage-hero-section__headline\"><h2>H\u013ead\u00e1te alternat\u00edvu k Dialfire?<\/h2><\/div><div class=\"homepage-hero-section__description\"><p>Pozrite sa, pre\u010do 4,000+ firiem pre\u0161lo na CloudTalk pre vynikaj\u00facu kvalitu hovorov a funkcie poh\u00e1\u0148an\u00e9 AI.<\/p><\/div><div class=\"homepage-hero-section__buttons\"><a href=\"https:\/\/www.cloudtalk.io\/sk\/vyskusat-demo\/\" class=\"btn btn-regular btn-secondary\">Z\u00edskajte demo<\/a><\/div><div class=\"homepage-hero-section__logo-carousel\"><div class=\"wp-block-cloudtalk-logo-carousel wp-block-cloudtalk-logo-carousel\"><\/div><\/div><div class=\"homepage-hero-section__image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Product_Design.png\" alt=\"Hero image\" \/><div class=\"homepage-hero-section__video-blocks\"><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--1\"><div class=\"homepage-hero-section__video-text\">Pridajte ob\u013e\u00faben\u00e9 integr\u00e1cie<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Integracie_184x60.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--2\"><div class=\"homepage-hero-section__video-text\">Z\u00edskajte lok\u00e1lne \u010d\u00edsla<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Numbers_184x89.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--3\"><div class=\"homepage-hero-section__video-text\">Pridajte hlasov\u00fdch AI agentov<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Video_184x109.mp4\" autoplay loop playsinline muted><\/video><\/div><\/div><\/div><div class=\"homepage-hero-section__feature-highlights\"><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"22\" viewBox=\"0 0 23 22\" fill=\"none\"><path d=\"M14.5 2.5V1M18.4393 3.56066L19.5 2.5M19.5103 7.5H21.0103M20.9506 12C20.4489 17.0533 16.1853 21 11 21C5.47715 21 1 16.5228 1 11C1 5.81465 4.94668 1.5511 10 1.04938M11 7H15V11M14.6197 7C12.2653 10.3276 8.38636 12.5 4 12.5C2.9971 12.5 2.02072 12.3864 1.08302 12.1715\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Najlep\u0161ie hodnoten\u00e9 na G2<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>CloudTalk, neust\u00e1le vysoko hodnoten\u00fd na G2, pom\u00e1ha t\u00edmom r\u00fdchlej\u0161ie sa rozbehn\u00fa\u0165, vyhn\u00fa\u0165 sa zlo\u017eitostiam a spo\u013eahn\u00fa\u0165 sa na telef\u00f3nny syst\u00e9m, ktor\u00fd funguje pod\u013ea o\u010dak\u00e1van\u00ed od prv\u00e9ho d\u0148a.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 16C12.866 16 16 12.866 16 9C16 5.13401 12.866 2 9 2C5.13401 2 2 5.13401 2 9C2 12.866 5.13401 16 9 16Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M15 22C18.866 22 22 18.866 22 15C22 11.134 18.866 8 15 8C11.134 8 8 11.134 8 15C8 18.866 11.134 22 15 22Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>100+ integr\u00e1ci\u00ed<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>V\u00e1\u0161 CRM, helpdesk a predajn\u00e9 n\u00e1stroje u\u017e spolu komunikuj\u00fa. CloudTalk sa jednoducho pripoj\u00ed ku konverz\u00e1cii a urob\u00ed ju ove\u013ea produkt\u00edvnej\u0161ou.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M2.68675 15.6451L4.59494 14.5435C4.6983 14.4839 4.8196 14.4631 4.9369 14.4851L8.6914 15.1878C8.99995 15.2455 9.28478 15.008 9.28338 14.6941L9.26876 11.4045C9.26836 11.3151 9.29193 11.2272 9.33701 11.15L11.2317 7.90621C11.3303 7.73739 11.3215 7.52658 11.2091 7.3666L8.01892 2.82568M19.0002 4.85905C13.5002 7.50004 16.5 11 17.5002 11.5C19.3773 12.4384 21.9876 12.5 21.9876 12.5C21.9958 12.3344 22 12.1677 22 12C22 6.47715 17.5228 2 12 2C6.47715 2 2 6.47715 2 12C2 17.5228 6.47715 22 12 22C12.1677 22 12.3344 21.9959 12.5 21.9877M16.7578 21.9398L13.591 13.591L21.9398 16.7578L18.2376 18.2376L16.7578 21.9398Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Pokrytie vo viac ako 160 krajin\u00e1ch<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Od ved\u013eaj\u0161\u00edch dver\u00ed a\u017e po cel\u00fa zemegu\u013eu, CloudTalk udr\u017euje va\u0161e hovory \u010dist\u00e9, lok\u00e1lne a pripraven\u00e9 r\u00e1s\u0165 s va\u0161\u00edm podnikan\u00edm.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<section class=\"cs cs--bg-gradient-to-blue cs--layout-stacked wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">CloudTalk vs Dialfire: Porovnanie<\/h2><p class=\"cs__description\">Pozrite sa, ako CloudTalk prin\u00e1\u0161a vynikaj\u00faci v\u00fdkon tam, kde na tom najviac z\u00e1le\u017e\u00ed<\/p><\/div><\/div>\n<div class=\"cs__content\"><div class=\"wp-block-cloudtalk-before-after-table\"><div class=\"bat__table\"><div class=\"bat__row bat__row--header\"><div class=\"bat__cell bat__cell--label\"><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__column-header\">Dialfire<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__column-header\">CloudTalk<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Ceny<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">\u010cisto na z\u00e1klade spotreby \u2014 lacn\u00e9 pre odch\u00e1dzaj\u00face hovory s vysok\u00fdm objemom, ale celkov\u00e9 n\u00e1klady sa menia s objemom hovorov a naskladan\u00fdmi funk\u010dn\u00fdmi modulmi.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Predv\u00eddate\u013en\u00e9 ceny za jedno miesto, ktor\u00e9 v\u00e1\u0161 finan\u010dn\u00fd t\u00edm dok\u00e1\u017ee skuto\u010dne predv\u00edda\u0165, s ro\u010dn\u00fdmi z\u00e1v\u00e4zkami a jasn\u00fdmi vylep\u0161eniami \u00farovn\u00ed.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Integr\u00e1cie<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">H\u013abka synchroniz\u00e1cie CRM si vy\u017eaduje k\u00f3dovanie pre zlo\u017eit\u00e9 nastavenia. Iba hlas \u2013 \u017eiadne nat\u00edvne SMS, WhatsApp ani mobiln\u00e1 aplik\u00e1cia.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">100+ nat\u00edvnych integr\u00e1ci\u00ed CRM\/helpdesku, nat\u00edvne aplik\u00e1cie pre iOS a Android, plus SMS a komunika\u010dn\u00e9 kan\u00e1ly v rovnakom pracovnom priestore.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Dokument\u00e1cia<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">\u201eMnoh\u00e9 skuto\u010dne fantastick\u00e9 funkcie jednoducho nemaj\u00fa dokument\u00e1ciu\u201c \u2013 administr\u00e1tori sa pri z\u00e1kladnej konfigur\u00e1cii be\u017ene obracaj\u00fa na chatov\u00fa podporu.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Vyh\u013ead\u00e1vate\u013en\u00e1 znalostn\u00e1 b\u00e1za, prehliadky v produkte, pridelen\u00ed CSM na platen\u00fdch \u00farovniach a nepretr\u017eit\u00e1 podpora.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Pou\u017e\u00edvate\u013esk\u00e1 sk\u00fasenos\u0165<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Recenzenti opisuj\u00fa UI ako zastaran\u00e9 a \u201epreh\u013ecuj\u00face\u201c \u2013 po\u010diato\u010dn\u00e9 nastavenie je krokom sp\u00e4\u0165 od modern\u00fdch CCaaS n\u00e1strojov.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Modern\u00e9, \u0161trukt\u00farovan\u00e9 rozhranie s pr\u00edru\u010dkami pre onboarding. Netechnick\u00ed administr\u00e1tori spustia prev\u00e1dzku bez z\u00e1vislosti od helpdesku.<\/span><\/div><\/div><\/div><div class=\"bat__slider\" aria-label=\"Comparison cards\"><div class=\"bat__slider-track\"><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Ceny<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Dialfire:<\/strong> \u010cisto na z\u00e1klade spotreby \u2014 lacn\u00e9 pre odch\u00e1dzaj\u00face hovory s vysok\u00fdm objemom, ale celkov\u00e9 n\u00e1klady sa menia s objemom hovorov a naskladan\u00fdmi funk\u010dn\u00fdmi modulmi.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Predv\u00eddate\u013en\u00e9 ceny za jedno miesto, ktor\u00e9 v\u00e1\u0161 finan\u010dn\u00fd t\u00edm dok\u00e1\u017ee skuto\u010dne predv\u00edda\u0165, s ro\u010dn\u00fdmi z\u00e1v\u00e4zkami a jasn\u00fdmi vylep\u0161eniami \u00farovn\u00ed.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Integr\u00e1cie<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Dialfire:<\/strong> H\u013abka synchroniz\u00e1cie CRM si vy\u017eaduje k\u00f3dovanie pre zlo\u017eit\u00e9 nastavenia. Iba hlas \u2013 \u017eiadne nat\u00edvne SMS, WhatsApp ani mobiln\u00e1 aplik\u00e1cia.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> 100+ nat\u00edvnych integr\u00e1ci\u00ed CRM\/helpdesku, nat\u00edvne aplik\u00e1cie pre iOS a Android, plus SMS a komunika\u010dn\u00e9 kan\u00e1ly v rovnakom pracovnom priestore.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Dokument\u00e1cia<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Dialfire:<\/strong> \u201eMnoh\u00e9 skuto\u010dne fantastick\u00e9 funkcie jednoducho nemaj\u00fa dokument\u00e1ciu\u201c \u2013 administr\u00e1tori sa pri z\u00e1kladnej konfigur\u00e1cii be\u017ene obracaj\u00fa na chatov\u00fa podporu.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Vyh\u013ead\u00e1vate\u013en\u00e1 znalostn\u00e1 b\u00e1za, prehliadky v produkte, pridelen\u00ed CSM na platen\u00fdch \u00farovniach a nepretr\u017eit\u00e1 podpora.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Pou\u017e\u00edvate\u013esk\u00e1 sk\u00fasenos\u0165<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Dialfire:<\/strong> Recenzenti opisuj\u00fa UI ako zastaran\u00e9 a \u201epreh\u013ecuj\u00face\u201c \u2013 po\u010diato\u010dn\u00e9 nastavenie je krokom sp\u00e4\u0165 od modern\u00fdch CCaaS n\u00e1strojov.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Modern\u00e9, \u0161trukt\u00farovan\u00e9 rozhranie s pr\u00edru\u010dkami pre onboarding. Netechnick\u00ed administr\u00e1tori spustia prev\u00e1dzku bez z\u00e1vislosti od helpdesku.<\/span><\/div><\/div><\/div><div class=\"bat__slider-dots\" role=\"tablist\" aria-label=\"Slide navigation\"><\/div><\/div><\/div><\/div>\n<\/div><\/section>\n\n<section class=\"cs cs--bg-white cs--layout-inline cs--has-top-border wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">Pre\u010do si vybra\u0165 CloudTalk namiesto Dialfire<\/h2><p class=\"cs__description\">P\u00e4\u0165 funkci\u00ed, ktor\u00e9 si z\u00e1kazn\u00edci Dialfire \u017eelali ma\u0165 od prv\u00e9ho d\u0148a.<\/p><\/div><\/div>\n<div class=\"cs__content\"><div style=\"--fcg-cols: 3\" class=\"fcg wp-block-cloudtalk-feature-card-grid\"><div class=\"fcg__grid\"><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M12 12L7.72711 8.43926C7.09226 7.91022 6.77484 7.6457 6.54664 7.32144C6.34444 7.03413 6.19429 6.71354 6.10301 6.37428C6 5.99139 6 5.57819 6 4.7518V2M12 12L16.2729 8.43926C16.9077 7.91022 17.2252 7.6457 17.4534 7.32144C17.6556 7.03413 17.8057 6.71354 17.897 6.37428C18 5.99139 18 5.57819 18 4.7518V2M12 12L7.72711 15.5607C7.09226 16.0898 6.77484 16.3543 6.54664 16.6786C6.34444 16.9659 6.19429 17.2865 6.10301 17.6257C6 18.0086 6 18.4218 6 19.2482V22M12 12L16.2729 15.5607C16.9077 16.0898 17.2252 16.3543 17.4534 16.6786C17.6556 16.9659 17.8057 17.2865 17.897 17.6257C18 18.0086 18 18.4218 18 19.2482V22M4 2H20M4 22H20\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Spustenie za jedno popoludnie<\/h3><p class=\"fc__desc\">Recenzenti Dialfire d\u00f4sledne upozor\u0148uj\u00fa na strm\u00fa krivku u\u010denia. CloudTalk obsahuje <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/navrhar-toku-hovorov-vytvarajte-a-automatizujte-toky-hovorov\/\">N\u00e1stroj na n\u00e1vrh toku hovorov<\/a> s funkciou drag-and-drop, nat\u00edvne CRM konektory a komplexne zdokumentovan\u00fd onboarding.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6.09436 11.2288C6.03221 10.8282 5.99996 10.4179 5.99996 10C5.99996 5.58172 9.60525 2 14.0526 2C18.4999 2 22.1052 5.58172 22.1052 10C22.1052 10.9981 21.9213 11.9535 21.5852 12.8345C21.5154 13.0175 21.4804 13.109 21.4646 13.1804C21.4489 13.2512 21.4428 13.301 21.4411 13.3735C21.4394 13.4466 21.4493 13.5272 21.4692 13.6883L21.8717 16.9585C21.9153 17.3125 21.9371 17.4895 21.8782 17.6182C21.8266 17.731 21.735 17.8205 21.6211 17.8695C21.4911 17.9254 21.3146 17.8995 20.9617 17.8478L17.7765 17.3809C17.6101 17.3565 17.527 17.3443 17.4512 17.3448C17.3763 17.3452 17.3245 17.3507 17.2511 17.3661C17.177 17.3817 17.0823 17.4172 16.893 17.4881C16.0097 17.819 15.0524 18 14.0526 18C13.6344 18 13.2237 17.9683 12.8227 17.9073M7.63158 22C10.5965 22 13 19.5376 13 16.5C13 13.4624 10.5965 11 7.63158 11C4.66668 11 2.26316 13.4624 2.26316 16.5C2.26316 17.1106 2.36028 17.6979 2.53955 18.2467C2.61533 18.4787 2.65322 18.5947 2.66566 18.6739C2.67864 18.7567 2.68091 18.8031 2.67608 18.8867C2.67145 18.9668 2.65141 19.0573 2.61134 19.2383L2 22L4.9948 21.591C5.15827 21.5687 5.24 21.5575 5.31137 21.558C5.38652 21.5585 5.42641 21.5626 5.50011 21.5773C5.5701 21.5912 5.67416 21.6279 5.88227 21.7014C6.43059 21.8949 7.01911 22 7.63158 22Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">AI Dialer, ktor\u00fd zabezpe\u010duje 80+ konverz\u00e1ci\u00ed<\/h3><p class=\"fc__desc\"><a href=\"https:\/\/www.cloudtalk.io\/?page_id=225716\">AI Dialer<\/a> od CloudTalku umo\u017e\u0148uje v\u00e1\u0161mu outbound t\u00edmu automaticky spracov\u00e1va\u0165 zoznamy hovorov, preskakova\u0165 hlasov\u00e9 spr\u00e1vy a prip\u00e1ja\u0165 agentov iba vtedy, ke\u010f sa ozve \u017eiv\u00e1 osoba.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M14.0497 6C15.0264 6.19057 15.924 6.66826 16.6277 7.37194C17.3314 8.07561 17.8091 8.97326 17.9997 9.95M14.0497 2C16.0789 2.22544 17.9713 3.13417 19.4159 4.57701C20.8606 6.01984 21.7717 7.91101 21.9997 9.94M10.2266 13.8631C9.02506 12.6615 8.07627 11.3028 7.38028 9.85323C7.32041 9.72854 7.29048 9.66619 7.26748 9.5873C7.18576 9.30695 7.24446 8.96269 7.41447 8.72526C7.46231 8.65845 7.51947 8.60129 7.63378 8.48698C7.98338 8.13737 8.15819 7.96257 8.27247 7.78679C8.70347 7.1239 8.70347 6.26932 8.27247 5.60643C8.15819 5.43065 7.98338 5.25585 7.63378 4.90624L7.43891 4.71137C6.90747 4.17993 6.64174 3.91421 6.35636 3.76987C5.7888 3.4828 5.11854 3.4828 4.55098 3.76987C4.2656 3.91421 3.99987 4.17993 3.46843 4.71137L3.3108 4.86901C2.78117 5.39863 2.51636 5.66344 2.31411 6.02348C2.08969 6.42298 1.92833 7.04347 1.9297 7.5017C1.93092 7.91464 2.01103 8.19687 2.17124 8.76131C3.03221 11.7947 4.65668 14.6571 7.04466 17.045C9.43264 19.433 12.295 21.0575 15.3284 21.9185C15.8928 22.0787 16.1751 22.1588 16.588 22.16C17.0462 22.1614 17.6667 22 18.0662 21.7756C18.4263 21.5733 18.6911 21.3085 19.2207 20.7789L19.3783 20.6213C19.9098 20.0898 20.1755 19.8241 20.3198 19.5387C20.6069 18.9712 20.6069 18.3009 20.3198 17.7333C20.1755 17.448 19.9098 17.1822 19.3783 16.6508L19.1835 16.4559C18.8339 16.1063 18.6591 15.9315 18.4833 15.8172C17.8204 15.3862 16.9658 15.3862 16.3029 15.8172C16.1271 15.9315 15.9523 16.1063 15.6027 16.4559C15.4884 16.5702 15.4313 16.6274 15.3644 16.6752C15.127 16.8453 14.7828 16.904 14.5024 16.8222C14.4235 16.7992 14.3612 16.7693 14.2365 16.7094C12.7869 16.0134 11.4282 15.0646 10.2266 13.8631Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">AI \u0161tatistiky zo 100 % va\u0161ich hovorov<\/h3><p class=\"fc__desc\">Okrem prepisovania, sumarizovania a ozna\u010dovania ka\u017ed\u00e9ho hovoru, <a href=\"https:\/\/www.cloudtalk.io\/sk\/inteligencia-konverzacie-na-baze-umelej-inteligencie\/\">AI konverza\u010dn\u00e1 inteligencia<\/a> analyzuje sentiment a hodnot\u00ed v\u00fdkon na pozad\u00ed, pri\u010dom d\u00e1ta posiela priamo do v\u00e1\u0161ho CRM.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 9V6C9 4.34315 7.65685 3 6 3C4.34315 3 3 4.34315 3 6C3 7.65685 4.34315 9 6 9H9ZM9 9V15M9 9H15M9 15V18C9 19.6569 7.65685 21 6 21C4.34315 21 3 19.6569 3 18C3 16.3431 4.34315 15 6 15H9ZM9 15H15M15 15H18C19.6569 15 21 16.3431 21 18C21 19.6569 19.6569 21 18 21C16.3431 21 15 19.6569 15 18V15ZM15 15V9M15 9V6C15 4.34315 16.3431 3 18 3C19.6569 3 21 4.34315 21 6C21 7.65685 19.6569 9 18 9H15Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Multikan\u00e1l od prv\u00e9ho d\u0148a<\/h3><p class=\"fc__desc\">Dialfire je iba pre prehliada\u010de a hlasov\u00fa komunik\u00e1ciu. CloudTalk poskytuje v\u00e1\u0161mu t\u00edmu nat\u00edvne <a href=\"https:\/\/www.cloudtalk.io\/sk\/call-centrum-na-stiahnutie\/\">aplik\u00e1cie pre iOS a Android<\/a>, aby boli obchodn\u00ed z\u00e1stupcovia produkt\u00edvni aj na cest\u00e1ch, plus SMS a WhatsApp konverz\u00e1cie popri hlasovej komunik\u00e1cii \u2014 jedna schr\u00e1nka pre cel\u00fa konverz\u00e1ciu.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M2 12H22M2 12C2 17.5228 6.47715 22 12 22M2 12C2 6.47715 6.47715 2 12 2M22 12C22 17.5228 17.5228 22 12 22M22 12C22 6.47715 17.5228 2 12 2M12 2C14.5013 4.73835 15.9228 8.29203 16 12C15.9228 15.708 14.5013 19.2616 12 22M12 2C9.49872 4.73835 8.07725 8.29203 8 12C8.07725 15.708 9.49872 19.2616 12 22\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Glob\u00e1lne \u010d\u00edsla s integrovanou reput\u00e1ciou<\/h3><p class=\"fc__desc\">Z\u00edskajte pr\u00edstup k <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/ziskajte-medzinarodne-virtualne-telefonne-cisla-pre-viac-ako-160-krajin\/\">medzin\u00e1rodn\u00fdm \u010d\u00edslam<\/a> v 160+ krajin\u00e1ch s automatickou rot\u00e1ciou, ktor\u00e1 zabra\u0148uje ozna\u010dovaniu ako spam bez potreby manu\u00e1lnej spr\u00e1vy.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 17.5H3.5M6.5 12H2M9 6.5H4M17 3L10.4036 12.235C10.1116 12.6438 9.96562 12.8481 9.97194 13.0185C9.97744 13.1669 10.0486 13.3051 10.1661 13.3958C10.3011 13.5 10.5522 13.5 11.0546 13.5H16L15 21L21.5964 11.765C21.8884 11.3562 22.0344 11.1519 22.0281 10.9815C22.0226 10.8331 21.9514 10.6949 21.8339 10.6042C21.6989 10.5 21.4478 10.5 20.9454 10.5H16L17 3Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Skuto\u010dn\u00e9, hlbok\u00e9 a real-time CRM integr\u00e1cie<\/h3><p class=\"fc__desc\">Dialfire vy\u017eaduje vlastn\u00fd k\u00f3d a nastavenia API\/Zapier s riedkou dokument\u00e1ciou. CloudTalk pon\u00faka nat\u00edvnu, obojsmern\u00fa synchroniz\u00e1ciu pre <a href=\"https:\/\/www.cloudtalk.io\/sk\/integrovany-softver-pre-call-centra\/\">100<\/a><a href=\"https:\/\/www.cloudtalk.io\/sk\/integrovany-softver-pre-call-centra\/\">+ n\u00e1strojov<\/a>, automatizuj\u00fac v\u0161etky protokoly hovorov a tikety bez manu\u00e1lneho odstra\u0148ovania nezrovnalost\u00ed.<\/p><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/section>\n\n<div style=\"--rcc-slides-per-view: 2;\" class=\"wp-block-cloudtalk-review-card-carousel rcc--has-top-border wp-block-cloudtalk-review-card-carousel\" data-display-mode=\"section\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">Firmy, ktor\u00e9 pre\u0161li na CloudTalk<\/h2><p class=\"rcc__description\">Skuto\u010dn\u00e9 v\u00fdsledky od skuto\u010dn\u00fdch spolo\u010dnost\u00ed, ktor\u00e9 urobili tento krok \u2013 a nikdy sa nepozreli sp\u00e4\u0165.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201eNa starej platforme nebolo automatick\u00e9 vytv\u00e1ranie tiketov. Museli sme manu\u00e1lne kontrolova\u0165 protokoly, aby sme zistili, ktor\u00e9 hovory boli zme\u0161kan\u00e9 a \u010di sa na ne nadviazalo. Bolo \u0165a\u017ek\u00e9 presne sledova\u0165, ko\u013eko hovorov sme zme\u0161kali alebo zvl\u00e1dli.\u201c<br><br>\u201eKe\u010f sme pre\u0161li na CloudTalk, po\u010det zme\u0161kan\u00fdch hovorov klesol o 23 %. To nie je len \u010d\u00edslo; s\u00fa to z\u00e1kazn\u00edci, s ktor\u00fdmi sa dok\u00e1\u017eeme spoji\u0165, k\u00fdm nie je neskoro.\u201c<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Ayif Amrullah<\/cite><p class=\"social-proof-block__position\">Mana\u017e\u00e9r dod\u00e1vate\u013esk\u00fdch oper\u00e1ci\u00ed v spolo\u010dnosti Aspire<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">23%<\/span><span class=\"social-proof-block__statistic-description\">Pokles zme\u0161kan\u00fdch hovorov<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">50%<\/span><span class=\"social-proof-block__statistic-description\">R\u00fdchlej\u0161ia QA s anal\u00fdzami<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/aspire-logo-dark.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/aspire\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201eMali sme ve\u013ea probl\u00e9mov s kontaktovate\u013enos\u0165ou a oslovovan\u00edm na\u0161ich potenci\u00e1lnych z\u00e1kazn\u00edkov. Kontrola hovorov si vy\u017eadovala manu\u00e1lne po\u010d\u00favanie cel\u00fdch nahr\u00e1vok, \u010do bolo ve\u013emi \u010dasovo n\u00e1ro\u010dn\u00e9.\u201c<br><br>\u201eJedn\u00fdm z najv\u00e4\u010d\u0161\u00edch \u00faspechov bola schopnos\u0165 analyzova\u0165 t\u00edmov\u00e9 hovory a identifikova\u0165 vzorce a oblasti na zlep\u0161enie. Teraz m\u00e1me asi o 30 % vy\u0161\u0161iu mieru kontaktov.\u201c<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Marianela Santander<\/cite><p class=\"social-proof-block__position\">Ved\u00faca SDR t\u00edmu v TripleTen LATAM<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">30%<\/span><span class=\"social-proof-block__statistic-description\">N\u00e1rast miery kontaktov<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">33%<\/span><span class=\"social-proof-block__statistic-description\">N\u00e1rast po\u010dtu mesa\u010dne dohodnut\u00fdch stretnut\u00ed<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/TripleTen-logo.png\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/tripleten-latam\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201eS Aircallom sme mali mieru zdvihnutia hovorov 20\u201330 %. S CloudTalkom sme dosiahli 40\u201350 %. To urobilo obrovsk\u00fd rozdiel.\u201c<br><br>\u201eFunkciu tagov \u010dasto pou\u017e\u00edvame na sledovanie, kde sa potenci\u00e1lni z\u00e1kazn\u00edci nach\u00e1dzaj\u00fa v lieviku. A dashboard pom\u00e1ha ka\u017ed\u00e9mu obchodn\u00edkovi vidie\u0165, kde sa nach\u00e1dza.\u201c<br><br><br><br><\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Syon Joshi<\/cite><p class=\"social-proof-block__position\">Riadite\u013e marketingu vo Velu<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">50%<\/span><span class=\"social-proof-block__statistic-description\">Miera zdvihnutia hovorov<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">Full<\/span><span class=\"social-proof-block__statistic-description\">Preh\u013ead o v\u00fdkone obchodn\u00fdch z\u00e1stupcov<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/velu-logo-dark.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/velu\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-faq wp-block-cloudtalk-faq--white wp-block-cloudtalk-faq--has-top-border wp-block-cloudtalk-faq-v2\" data-display-mode=\"section\"><div class=\"faq-block\"><div class=\"faq-block__header\"><h2 class=\"faq-block__title\">Frequently Asked Questions<\/h2><\/div><div class=\"faq-block__items\"><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-84\"><h3 class=\"faq-item__question-text\">Je Dialfire cloudov\u00fd?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-84\"><div class=\"faq-item__answer\"><p>\u00c1no. Dialfire je plne cloudov\u00fd a funguje v ka\u017edom modernom prehliada\u010di \u2013 nie je potrebn\u00e1 \u017eiadna in\u0161tal\u00e1cia softv\u00e9ru. D\u00e1ta s\u00fa hostovan\u00e9 v\u00fdhradne v r\u00e1mci Eur\u00f3pskej \u00fanie a s\u00fa vytvoren\u00e9 v s\u00falade s GDPR \/ nemeck\u00fdmi \u0161tandardmi ochrany osobn\u00fdch \u00fadajov. Upozor\u0148ujeme, \u017ee neexistuje \u017eiadna nat\u00edvna mobiln\u00e1 aplik\u00e1cia, tak\u017ee agenti pracuj\u00faci mimo kancel\u00e1rie s\u00fa obmedzen\u00ed na rel\u00e1ciu prehliada\u010da na svojom zariaden\u00ed.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-85\"><h3 class=\"faq-item__question-text\">Ako sa ceny Dialfire porovn\u00e1vaj\u00fa s CloudTalkom?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-85\"><div class=\"faq-item__answer\"><p>Dialfire je \u010disto na b\u00e1ze spotreby: pribli\u017ene \u20ac0.0236 za min\u00fatu pre predikt\u00edvny outbound (USA), pri\u010dom funkcie platformy s\u00fa \u00fa\u010dtovan\u00e9 ako samostatn\u00e9 doplnky za min\u00fatu. Neexistuje \u017eiadna mesa\u010dn\u00e1 licencia na pou\u017e\u00edvate\u013ea, \u017eiadny minim\u00e1lny z\u00e1v\u00e4zok a neobmedzen\u00fd po\u010det agentov. Tento v\u00fdpo\u010det vyhr\u00e1va z h\u013eadiska n\u00e1kladov na min\u00fatu pre ve\u013emi vysok\u00fd objem outbound oper\u00e1ci\u00ed, ale celkov\u00e9 n\u00e1klady na vlastn\u00edctvo (TCO) sa m\u00f4\u017eu dramaticky meni\u0165 s objemom hovorov a kombin\u00e1ciou funkci\u00ed. <a href=\"https:\/\/www.cloudtalk.io\/sk\/cennik-softveru-pre-call-centra\/\">CloudTalk pou\u017e\u00edva model za pou\u017e\u00edvate\u013ea<\/a> s predv\u00eddate\u013en\u00fdm mesa\u010dn\u00fdm \u00fa\u010dtovan\u00edm \u2013 jednoduch\u0161ie pre opera\u010dn\u00e9 a finan\u010dn\u00e9 t\u00edmy na progn\u00f3zovanie, najm\u00e4 pre zmie\u0161an\u00e9 inbound\/outbound alebo rast\u00face t\u00edmy.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-86\"><h3 class=\"faq-item__question-text\">Je Dialfire vhodn\u00fd pre outbound studen\u00e9 hovory?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-86\"><div class=\"faq-item__answer\"><p>Predikt\u00edvny dialer Dialfire je skuto\u010dn\u00e1 sila \u2013 recenzenti chv\u00e1lia schopnos\u0165 prech\u00e1dza\u0165 dlh\u00fdmi zoznamami kontaktov s AMD a viacer\u00fdmi nastaveniami r\u00fdchlosti, pri\u010dom tvrdia a\u017e 3\u00d7 viac kontaktov ako pri manu\u00e1lnom vyt\u00e1\u010dan\u00ed. Kompromisy: komplexn\u00e1 logika kampan\u00ed \u010dasto vy\u017eaduje pr\u00e1cu s JavaScriptom alebo REST API, ladenie automatiz\u00e1cie je op\u00edsan\u00e9 ako \u201ejemn\u00e9\u201c a pre obchodn\u00fdch z\u00e1stupcov v ter\u00e9ne neexistuje \u017eiadna nat\u00edvna mobiln\u00e1 aplik\u00e1cia. <a href=\"https:\/\/www.cloudtalk.io\/sk\/dialer\/\">AI Dialer CloudTalku<\/a> pon\u00faka porovnate\u013en\u00fa priepustnos\u0165 (80+ \u017eiv\u00fdch konverz\u00e1ci\u00ed na agenta denne) s n\u00e1strojom na tvorbu kampan\u00ed bez k\u00f3du a nat\u00edvnou mobilnou podporou.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-87\"><h3 class=\"faq-item__question-text\">Ktor\u00fd m\u00e1 lep\u0161ie integr\u00e1cie CRM: Dialfire alebo CloudTalk?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-87\"><div class=\"faq-item__answer\"><p>Obidve sa prip\u00e1jaj\u00fa k hlavn\u00fdm CRM \u2013 <a href=\"https:\/\/www.cloudtalk.io\/sk\/integrovany-softver-pre-call-centra\/integracia-telefonu-salesforce\/\">Salesforce<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/sk\/integracia-call-centra-pre-hubspot\/\">HubSpot<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/sk\/integrovany-softver-pre-call-centra\/integracia-sluzby-pipedrive-telefonne-cislo-pre-hovory-sms-a-dalsie\/\">Pipedrive<\/a>, Zoho a MS Dynamics. Rozdiel je v h\u013abke a vynalo\u017eenom \u00fasil\u00ed. Integr\u00e1cie Dialfire sa vo ve\u013ekej miere spoliehaj\u00fa na Zapier a REST API + webhooks; komplexn\u00e9 mapovanie pol\u00ed a obojsmern\u00e1 synchroniz\u00e1cia typicky vy\u017eaduj\u00fa \u010das v\u00fdvoj\u00e1ra a recenzenti upozor\u0148uj\u00fa na riedku dokument\u00e1ciu. CloudTalk poskytuje nat\u00edvne, real-time obojsmern\u00e9 integr\u00e1cie do <a href=\"https:\/\/www.cloudtalk.io\/sk\/integrovany-softver-pre-call-centra\/\">100<\/a>+ n\u00e1strojov \u2013 ka\u017ed\u00fd hovor je automaticky zaznamenan\u00fd, ka\u017ed\u00fd tiket vytvoren\u00fd, s dokumentovan\u00fdmi mapovaniami pol\u00ed hne\u010f po vybalen\u00ed.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-88\"><h3 class=\"faq-item__question-text\">Podporuje Dialfire SMS, WhatsApp alebo mobiln\u00fa aplik\u00e1ciu?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-88\"><div class=\"faq-item__answer\"><p>Pod\u013ea webovej str\u00e1nky Dialfire a recenzn\u00fdch platforiem v Q1 2026 je Dialfire iba hlasov\u00fd \u2013 na platforme nie je \u017eiadny kan\u00e1l SMS ani WhatsApp a nebola identifikovan\u00e1 \u017eiadna nat\u00edvna aplik\u00e1cia pre iOS alebo Android. Pre multikan\u00e1lov\u00e9 t\u00edmy alebo z\u00e1stupcov, ktor\u00ed pracuj\u00fa mimo kancel\u00e1rie, je to v\u00fdznamn\u00e1 medzera. CloudTalk podporuje hlas, SMS a <a href=\"https:\/\/www.cloudtalk.io\/sk\/whatsapp-odchadzajuce-spravy\/\">WhatsApp<\/a> v rovnakom pracovnom priestore, plus nat\u00edvne mobiln\u00e9 aplik\u00e1cie pre iOS a Android.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-89\"><h3 class=\"faq-item__question-text\">Ako r\u00fdchlo m\u00f4\u017eu t\u00edmy za\u010da\u0165 pracova\u0165 na ka\u017edej platforme?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-89\"><div class=\"faq-item__answer\"><p>Recenzenti Dialfire opisuj\u00fa v\u00fdrazn\u00fa krivku u\u010denia, pri\u010dom administr\u00e1tori sa be\u017ene spoliehaj\u00fa na podporn\u00fd chat pri dokon\u010dovan\u00ed z\u00e1kladn\u00e9ho nastavenia. CloudTalk je postaven\u00fd na \u0161trukt\u00farovanej ceste onboardingu s dizajn\u00e9rom toku hovorov s funkciou drag-and-drop, predpripraven\u00fdmi CRM konektormi a pridelen\u00fdmi CSM na platen\u00fdch pl\u00e1noch \u2013 v\u00e4\u010d\u0161ina t\u00edmov je spusten\u00e1 za jedno popoludnie a plne za\u0161kolen\u00e1 do t\u00fd\u017ed\u0148a.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-90\"><h3 class=\"faq-item__question-text\">Pre\u010do firmy prech\u00e1dzaj\u00fa z Dialfire na CloudTalk?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-90\"><div class=\"faq-item__answer\"><p>Naj\u010dastej\u0161ie d\u00f4vody, ktor\u00e9 po\u010dujeme: \u00fanava z \u010dakania na \u010das v\u00fdvoj\u00e1ra na udr\u017eiavanie logiky kampan\u00ed a synchroniz\u00e1cie CRM, frustr\u00e1cia z medzier v dokument\u00e1cii, ktor\u00e9 udr\u017euj\u00fa prev\u00e1dzku z\u00e1visl\u00fa od podpory, a potreba omnichannel (SMS, WhatsApp, mobil), ktor\u00fa hlasov\u00fd Dialfire nedok\u00e1\u017ee poskytn\u00fa\u0165. Stredn\u00e9 a ve\u013ek\u00e9 podniky tie\u017e zva\u017euj\u00fa rozsah dod\u00e1vate\u013ea \u2013 zverejnen\u00fd pl\u00e1n CloudTalku, bezpe\u010dnostn\u00e9 certifik\u00e1cie (GDPR, SOC 2, kompatibiln\u00e9 s HIPAA) a glob\u00e1lna podpora zni\u017euj\u00fa dlhodob\u00e9 riziko, ktor\u00e9 m\u00f4\u017ee prinies\u0165 mal\u00fd, bootstrapped dod\u00e1vate\u013e.<\/p><\/div><\/div><\/div><\/div><div class=\"faq-block__cta\"><div class=\"faq-block__cta-image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/Avatar-group.png\" alt=\"\" \/><\/div><div class=\"faq-block__cta-content\"><h3 class=\"faq-block__cta-title\">M\u00e1te e\u0161te ot\u00e1zky?<\/h3><p class=\"faq-block__cta-description\">Neviete n\u00e1js\u0165 odpove\u010f, ktor\u00fa h\u013ead\u00e1te? Chatujte s na\u0161\u00edm priate\u013esk\u00fdm t\u00edmom.<\/p><div class=\"faq-block__cta-button\"><a href=\"https:\/\/www.cloudtalk.io\/demo-b\/\" class=\"btn btn-primary\">Kontaktujte n\u00e1s<\/a><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"demo-ab-block--section wp-block-cloudtalk-demo-ab\"><div class=\"demo-ab-block\"><div class=\"demo-ab-block__hero\"><div class=\"demo-ab-block__hero-content\"><h2 class=\"demo-ab-block__heading\">Pripraven\u00ed za\u017ei\u0165 vynikaj\u00facu kvalitu hovorov?<\/h2><p class=\"demo-ab-block__hero-paragraph\">Pridajte sa k 4 000+ firm\u00e1m, ktor\u00e9 d\u00f4veruj\u00fa CloudTalku pre svoje obchodn\u00e9 a podporn\u00e9 hovory. Pozrite sa, pre\u010do CloudTalk prin\u00e1\u0161a lep\u0161ie v\u00fdsledky ako Dialfire.<\/p><div class=\"demo-ab-block__list-wrapper\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--numbered wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--numbered\"><ol class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">01<\/span>\n                        <div class=\"list-block__content\">\n                                            <\/div>\n        <\/li>\n<\/ol><\/div><\/div><\/div><\/div><\/div><div class=\"demo-ab-block__form-section\"><div class=\"demo-ab-block__form-wrap\"><div class=\"demo-ab-block__form-content demo-form\">\n<div class=\"ct-demo-form\">\n<!--[if lte IE 8]>\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2-legacy.js\"><\/script>\n<![endif]-->\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2.js\"><\/script>\n<script>\n\nlet searchParams = new URLSearchParams(window.location.search);\nsearchParams.has('filled_email');\nlet emailVal = searchParams.get('filled_email');\n\nhbspt.forms.create({\n\tregion: \"na1\",\n\tportalId: \"6195055\",\n\tformId: \"209cca80-551b-4b65-ae93-766d7218210e\",\n    onFormReady: function($form) {\n        $form.attr(\"data-default-form-id\", \"866072\");\n        if(emailVal) {\n            $form.find('input[name=\"email\"]').val(emailVal).change(); \n        }\n    },\n    onFormSubmit: function (form) {\n        window.dataLayer = window.dataLayer || [];\t \n        dataLayer.push({\n            'event': 'demoFormSubmitted',\n            'registrationFirstName': form.find(\"[name=firstname]\").val(),\n            'registrationLastName': form.find(\"[name=lastname]\").val(),\n            'registrationEmail': form.find(\"[name=email]\").val(),\n            'registrationPhoneNumber': 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clip-path=\"url(#clip0_24831_3279_rating_0_3)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g 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7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"url(#star-gradient-3n2-social-proof)\"\/><\/g><defs><clipPath id=\"clip0_social_proof_1_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"under-navigation-social-proof-block__card-content\"><p class=\"under-navigation-social-proof-block__card-number\">59&nbsp;<\/p><p class=\"under-navigation-social-proof-block__card-label\">Recenzie<\/p><\/div><\/div><div class=\"under-navigation-social-proof-block__card\" ><div class=\"under-navigation-social-proof-block__card-header\"><div class=\"under-navigation-social-proof-block__card-logos\"><div class=\"under-navigation-social-proof-block__card-logo\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/01\/customer1.png\" alt=\"Z\u00e1kazn\u00edk\" class=\"under-navigation-social-proof-block__card-logo-image\" \/><\/div><div class=\"under-navigation-social-proof-block__card-logo\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/02\/customer2-border.png\" alt=\"Z\u00e1kazn\u00edk\" class=\"under-navigation-social-proof-block__card-logo-image\" \/><\/div><div class=\"under-navigation-social-proof-block__card-logo\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/02\/customer3-border.png\" alt=\"Z\u00e1kazn\u00edk\" class=\"under-navigation-social-proof-block__card-logo-image\" \/><\/div><\/div><div class=\"under-navigation-social-proof-block__card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_0)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 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18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_1\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_2)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_2\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_3)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"under-navigation-social-proof-block__card-content\"><p class=\"under-navigation-social-proof-block__card-number\">5,000+&nbsp;<\/p><p class=\"under-navigation-social-proof-block__card-label\">Z\u00e1kazn\u00edci<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-seo-hero wp-block-cloudtalk-seo-hero\"><div class=\"sh\"><h1 class=\"sh__title\">AVOXI Recenzia 2026:\u2028<br>Funkcie, Ceny &amp; Sp\u00e4tn\u00e1 v\u00e4zba od pou\u017e\u00edvate\u013eov<\/h1><p class=\"sh__description\">Sk\u00famate AVOXI? Zistite, \u010do hovoria skuto\u010dn\u00ed pou\u017e\u00edvatelia o kvalite hovorov, funkci\u00e1ch a podpore \u2013 a pozrite sa, ako sa CloudTalk porovn\u00e1va.<\/p><div class=\"sh__buttons wp-block-buttons\"><div class=\"wp-block-button btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/sk\/vyskusat-demo\/\" class=\"wp-block-button__link wp-element-button\">Z\u00edskajte demo CloudTalk<\/a><\/div><div class=\"wp-block-button btn-ghost btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/avoxi-alternative\/\" class=\"wp-block-button__link wp-element-button\">Alternat\u00edvy AVOXI \u2192<\/a><\/div><\/div><\/div><\/div>\n\n\n<div class=\"wp-block-cloudtalk-row\" style=\"--column-widths:minmax(0, 280px) minmax(660px, 1fr) minmax(0, 280px);--mobile-order-1:2;--mobile-order-2:3;--mobile-order-3:1\">\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"wp-block-cloudtalk-table-of-contents\" data-level-depth=\"3\" data-total-items=\"3\"><div class=\"toc__heading\">Table of contents<\/div><div class=\"toc__list\"><div class=\"toc__item level-2\"><a href=\"#co-je-avoxi\">\u010co je AVOXI?<\/a><\/div><div class=\"toc__item level-3\"><a href=\"#ake-su-klucove-funkcie-avoxi\">Ak\u00e9 s\u00fa k\u013e\u00fa\u010dov\u00e9 funkcie AVOXI?<\/a><\/div><div class=\"toc__item level-2\"><a href=\"#co-pouzivatelia-hovoria-o-avoxi\">\u010co pou\u017e\u00edvatelia hovoria o AVOXI<\/a><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><h2 id=\"co-je-avoxi\" class=\"wp-block-heading\">\u010co je AVOXI?<\/h2>\n\n<p>AVOXI je cloudov\u00e1 softv\u00e9rov\u00e1 platforma pre hlasov\u00fa komunik\u00e1ciu ur\u010den\u00e1 pre glob\u00e1lnu podnikov\u00fa komunik\u00e1ciu. Spolo\u010dnos\u0165, zalo\u017een\u00e1 v roku 2001, str\u00e1vila dve desa\u0165ro\u010dia budovan\u00edm priamych vz\u0165ahov s Tier 1 oper\u00e1tormi a teraz pon\u00faka <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/ziskajte-medzinarodne-virtualne-telefonne-cisla-pre-viac-ako-160-krajin\/\">virtu\u00e1lne \u010d\u00edsla vo viac ako 150 krajin\u00e1ch<\/a>.<\/p>\n\n<p>Poz\u00edcia platformy sa v posledn\u00fdch rokoch posunula z \u201eoper\u00e1tora\u201c na \u201esoftv\u00e9r pre podnikov\u00fa hlasov\u00fa komunik\u00e1ciu\u201c. Ned\u00e1vne uvedenia na trh, ako napr\u00edklad Trusted Outbound Voice, monitorovanie proakt\u00edvnych slu\u017eieb poh\u00e1\u0148an\u00fdch AI a inteligentn\u00e9 <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/maskovanie-id-volajuceho-chrante-svoje-telefonne-cislo\/\">ID volaj\u00faceho<\/a>, signalizuj\u00fa agres\u00edvny krok na od\u00f4vodnenie pr\u00e9miov\u00fdch cien prostredn\u00edctvom softv\u00e9rovej inteligencie.<\/p>\n\n<p>AVOXI je \u0161peci\u00e1lne navrhnut\u00e9 pre nadn\u00e1rodn\u00e9 spolo\u010dnosti konsoliduj\u00face roztrie\u0161ten\u00fdch region\u00e1lnych oper\u00e1torov a pre glob\u00e1lne kontaktn\u00e9 centr\u00e1 funguj\u00face na platform\u00e1ch Genesys, Amazon Connect, Five9, <a href=\"https:\/\/www.cloudtalk.io\/sk\/microsoft-teams\/\">Microsoft Teams<\/a> alebo Zoom, ktor\u00e9 potrebuj\u00fa kvalitn\u00fa hlasov\u00fa vrstvu.<\/p>\n\n\n<div class=\"wp-block-cloudtalk-summary\"><div class=\"summary-block summary-block--sm\"><h3 id=\"ake-su-klucove-funkcie-avoxi\" class=\"wp-block-heading\">Ak\u00e9 s\u00fa k\u013e\u00fa\u010dov\u00e9 funkcie AVOXI?<\/h3>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Virtu\u00e1lne \u010d\u00edsla vo viac ako 150 krajin\u00e1ch \u2014 ITFS, UIFN, TrueLocal, Local DID, Non-Geographic, Vanity.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Glob\u00e1lne SIP trunking s neobmedzen\u00fdm po\u010dtom s\u00fabe\u017en\u00fdch hovorov a Microsoftom schv\u00e1len\u00fdm SBC pre Direct Routing v Teams.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Proakt\u00edvna slu\u017eba poh\u00e1\u0148an\u00e1 AI: monitorovanie na \u00farovni \u010d\u00edsel, detekcia anom\u00e1li\u00ed, automatizovan\u00e9 vytv\u00e1ranie pr\u00edpadov.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        D\u00f4veryhodn\u00e9 odch\u00e1dzaj\u00face hovory: spr\u00e1va reput\u00e1cie a inteligentn\u00fd v\u00fdber ID volaj\u00faceho.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Volite\u013en\u00fd softv\u00e9r kontaktn\u00e9ho centra (Launch \/ Contact \/ Engaged Enterprise) s routovan\u00edm na z\u00e1klade zru\u010dnost\u00ed, IVR a ACD.                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Integr\u00e1cie s Genesys, Amazon Connect, Five9, NICE, RingCentral, Teams, Zoom, HubSpot, Zendesk, Salesforce.                    <\/div>\n                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div><\/div><\/div>\n\n\n<h2 id=\"co-pouzivatelia-hovoria-o-avoxi\" class=\"wp-block-heading\">\u010co pou\u017e\u00edvatelia hovoria o AVOXI<\/h2>\n\n<p>Na z\u00e1klade viac ako 200 overen\u00fdch recenzi\u00ed z G2, Capterra a Trustpilot<\/p>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--pros wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude0a \u010co sa pou\u017e\u00edvate\u013eom p\u00e1\u010di<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Skuto\u010dn\u00e9 glob\u00e1lne pokrytie \u2014 z\u00edskanie funk\u010dn\u00e9ho \u010d\u00edsla v nezn\u00e1mych krajin\u00e1ch (Indon\u00e9zia, Nig\u00e9ria, Vietnam) je r\u00fdchlej\u0161ie a preh\u013eadnej\u0161ie ako \u017eonglovanie s region\u00e1lnymi oper\u00e1tormi.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Lok\u00e1lne ID volaj\u00faceho TrueLocal prin\u00e1\u0161a merate\u013en\u00e9 zv\u00fd\u0161enie medzin\u00e1rodn\u00fdch mier prij\u00edmania hovorov pre odch\u00e1dzaj\u00face t\u00edmy.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Kvalita hovorov na \u00farovni oper\u00e1tora na dia\u013ekov\u00fdch medzin\u00e1rodn\u00fdch tras\u00e1ch \u2014 z\u00e1kazn\u00edci uv\u00e1dzaj\u00fa sk\u00f3re MOS 4,2 a 99,995 % dostupnos\u0165.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Dobre funguje ako prekrytie na Genesys, Amazon Connect, Five9, Teams a Zoom \u2014 nie je potrebn\u00e9 \u017eiadne nahradenie.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u201eT\u00edm podpory je v\u017edy ochotn\u00fd pom\u00f4c\u0165 z\u00e1kazn\u00edkom so v\u0161etk\u00fdmi ich pochybnos\u0165ami a tie\u017e v\u00e1m pom\u00f4\u017ee nastavi\u0165 v\u0161etko, \u010do potrebujete na platforme od 0 do 100 a viac, \u010do je pre m\u0148a najd\u00f4le\u017eitej\u0161ie.\u201c<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">Helgar P.<\/div><div class=\"quote-block__position\">Hlavn\u00fd technick\u00fd riadite\u013e<\/div><\/div><\/div><a href=\"https:\/\/www.g2.com\/products\/avoxi\/reviews\/avoxi-review-6608808\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Cel\u00e1 recenzia <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--cons wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude24 \u010co sa pou\u017e\u00edvate\u013eom nep\u00e1\u010di<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Prekvapenia v faktur\u00e1cii s\u00fa s\u0165a\u017enos\u0165ou \u010d. 1 na recenzn\u00fdch platform\u00e1ch ako G2.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Poplatok za platformu na z\u00e1klade percenta v\u00fddavkov (3\u201310 %) plus poplatky za min\u00fatu plus regula\u010dn\u00e9 poplatky s\u0165a\u017euj\u00fa predpovedanie celkov\u00fdch n\u00e1kladov na vlastn\u00edctvo (TCO).                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Poplatky za onboarding (\u20ac149.99) a poplatky za nastavenie na licenciu (\u20ac24.99), ktor\u00e9 nie s\u00fa v\u017edy vopred uveden\u00e9.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Pou\u017e\u00edvate\u013esk\u00e9 rozhranie p\u00f4sob\u00ed menej intuit\u00edvne a moderne v porovnan\u00ed s nov\u0161\u00edmi alternat\u00edvami call centier.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Probl\u00e9my so zru\u0161en\u00edm s\u00fa opakuj\u00facou sa t\u00e9mou na TrustPilot \u2014 viacer\u00ed recenzenti popisuj\u00fa pokra\u010duj\u00facu faktur\u00e1ciu aj po zru\u0161en\u00ed.                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u201eBol som fakturovan\u00fd dvakr\u00e1t a nikdy som nedostal svoje telef\u00f3nne \u010d\u00edslo. Aby toho nebolo m\u00e1lo, m\u00f4j \u00fa\u010det bol zrazu bez varovania vymazan\u00fd. Napriek tomu som na\u010falej dost\u00e1val marketingov\u00e9 e-maily a pokra\u010dovali vo faktur\u00e1cii mojej karty, hoci m\u00f4j \u00fa\u010det u\u017e neexistoval. Musel som zablokova\u0165 svoju bankov\u00fa kartu, aby som zastavil neopr\u00e1vnen\u00e9 platby. T\u00e1to webov\u00e1 str\u00e1nka je \u00fapln\u00fd vtip \u2013 vyhnite sa jej za ka\u017ed\u00fa cenu!\u201c<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">Fast G.<\/div><div class=\"quote-block__position\">Overen\u00fd pou\u017e\u00edvate\u013e<\/div><\/div><\/div><a href=\"https:\/\/www.trustpilot.com\/reviews\/683a0c4d41104f481173658e\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Cel\u00e1 recenzia <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div style=\"--rcc-slides-per-view: 2;\" class=\"wp-block-cloudtalk-review-card-carousel rcc--post-content wp-block-cloudtalk-review-card-carousel\" data-display-mode=\"post-content\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">\u010co hovoria \u013eudia o AVOXI na G2?<\/h2><p class=\"rcc__description\">Pozrite sa, \u010do hovoria skuto\u010dn\u00ed pou\u017e\u00edvatelia o produkte AVOXI na G2 \u2014 \u010destn\u00e9 recenzie, skuto\u010dn\u00e9 sk\u00fasenosti a sp\u00e4tn\u00e1 v\u00e4zba od t\u00edmov, ktor\u00e9 ho pou\u017e\u00edvali.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/G2.svg\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"0 out of 5 stars\"><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u201eVirtu\u00e1lna telef\u00f3nna linka funguje. Ale to je v\u0161etko&#8230; Tis\u00edce \u010fal\u0161\u00edch poskytovate\u013eov to pon\u00fakaj\u00fa.\u201c<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Felix B.<\/span><span class=\"review-card__tag review-card__tag--gray\">Mal\u00fd podnik<\/span><span class=\"review-card__tag review-card__tag--blue\">CEO<\/span><\/div><p class=\"review-card__position\">Marketing a reklama<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"Logo G2\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"5 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u201eJeho pou\u017e\u00edvate\u013esk\u00e9 rozhranie je ve\u013emi dobr\u00e9 a pripojenie hovorov je ako v\u00e4\u010d\u0161ina.\nLicencie nem\u00f4\u017eete odstr\u00e1ni\u0165, ke\u010f ich prid\u00e1te; mus\u00edte kontaktova\u0165 podporu, aby ste ich odstr\u00e1nili.\u201c<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Kiran L.<\/span><span class=\"review-card__tag review-card__tag--gray\">Mal\u00fd podnik<\/span><span class=\"review-card__tag review-card__tag--blue\">IT a prev\u00e1dzka<\/span><\/div><p class=\"review-card__position\">Prieskum trhu<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"Logo G2\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"0.5 out of 5 stars\"><svg class=\"review-card__star review-card__star--half\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><defs><linearGradient id=\"halfStar\"><stop offset=\"55%\" stop-color=\"#F59E0B\"\/><stop offset=\"55%\" stop-color=\"#F5F5F5\"\/><\/linearGradient><\/defs><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"url(#halfStar)\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u201e\u00daprimne, ni\u010d nebolo dobr\u00e9 na na\u0161ej sk\u00fasenosti s Avoxi.\u201c<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Ryan H.<\/span><span class=\"review-card__tag review-card__tag--gray\">Mal\u00fd podnik<\/span><\/div><p class=\"review-card__company\">N\u00e1zov spolo\u010dnosti<\/p><p class=\"review-card__position\">IT mana\u017e\u00e9r<\/p><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"ci ci--sticky wp-block-cloudtalk-content-item\"><div class=\"ci__header\"><img decoding=\"async\" class=\"ci__icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2022\/11\/avoxi_cut.svg\" alt=\"\" width=\"32\" height=\"32\" loading=\"lazy\" \/><span class=\"ci__name\">AVOXI<\/span><\/div><div class=\"ci__items\"><div class=\"ci__item\"><span class=\"ci__label\">Zalo\u017een\u00e9<\/span><span class=\"ci__value\">2001<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Ve\u013ekos\u0165 t\u00edmu<\/span><span class=\"ci__value\">11 \u2013 50 zamestnancov<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Pokrytie<\/span><span class=\"ci__value\">150+ kraj\u00edn<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Hodnotenie na G2<\/span><span class=\"ci__value\">4.2\/5<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Po\u010diato\u010dn\u00e1 cena<\/span><span class=\"ci__value\">U\u017e od \u20ac6.49\/\u010d\u00edslo\/mes. + 3\u201310 % v\u00fddavkov za hlasov\u00fa komunik\u00e1ciu<\/span><\/div><\/div><\/div><\/div>\n<\/div>\n\n\n<div class=\"wp-block-cloudtalk-homepage-hero-section wp-block-cloudtalk-homepage-hero-section\"><div class=\"homepage-hero-section homepage-hero-section--has-top-border\"><div class=\"homepage-hero-section__content\"><div class=\"homepage-hero-section__tags\"><span class=\"homepage-hero-section__tag\"><span>CloudTalk &#8211; #1 AVOXI Alternative<\/span><\/span><span class=\"homepage-hero-section__tag homepage-hero-section__tag--highlighted\"><img loading=\"lazy\" decoding=\"async\" class=\"homepage-hero-section__tag-icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"\" width=\"16\" height=\"16\" \/><span>2025 Winter Leader<\/span><\/span><\/div><div class=\"homepage-hero-section__headline\"><h2>H\u013ead\u00e1te alternat\u00edvu k AVOXI?<\/h2><\/div><div class=\"homepage-hero-section__description\"><p>Pozrite sa, pre\u010do 4,000+ firiem pre\u0161lo na CloudTalk pre vynikaj\u00facu kvalitu hovorov a funkcie poh\u00e1\u0148an\u00e9 AI.<\/p><\/div><div class=\"homepage-hero-section__buttons\"><a href=\"https:\/\/www.cloudtalk.io\/sk\/vyskusat-demo\/\" class=\"btn btn-regular btn-secondary\">Z\u00edskajte demo<\/a><a href=\"https:\/\/www.cloudtalk.io\/sk\/blog\/avoxi-pricing\/\" class=\"btn btn-regular btn-ghost\">Pozrite si porovnanie<\/a><\/div><div class=\"homepage-hero-section__logo-carousel\"><div class=\"wp-block-cloudtalk-logo-carousel wp-block-cloudtalk-logo-carousel\"><\/div><\/div><div class=\"homepage-hero-section__image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Product_Design.png\" alt=\"Hero image\" \/><div class=\"homepage-hero-section__video-blocks\"><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--1\"><div class=\"homepage-hero-section__video-text\">Pridajte ob\u013e\u00faben\u00e9 integr\u00e1cie<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Integracie_184x60.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--2\"><div class=\"homepage-hero-section__video-text\">Z\u00edskajte lok\u00e1lne \u010d\u00edsla<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Numbers_184x89.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--3\"><div class=\"homepage-hero-section__video-text\">Pridajte hlasov\u00fdch agentov AI<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Video_184x109.mp4\" autoplay loop playsinline muted><\/video><\/div><\/div><\/div><div class=\"homepage-hero-section__feature-highlights\"><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"22\" viewBox=\"0 0 23 22\" fill=\"none\"><path d=\"M14.5 2.5V1M18.4393 3.56066L19.5 2.5M19.5103 7.5H21.0103M20.9506 12C20.4489 17.0533 16.1853 21 11 21C5.47715 21 1 16.5228 1 11C1 5.81465 4.94668 1.5511 10 1.04938M11 7H15V11M14.6197 7C12.2653 10.3276 8.38636 12.5 4 12.5C2.9971 12.5 2.02072 12.3864 1.08302 12.1715\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Najlep\u0161ie hodnoten\u00fd na G2<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>D\u00f4sledne vysoko hodnoten\u00fd na G2, CloudTalk pom\u00e1ha t\u00edmom r\u00fdchlej\u0161ie sa rozbehn\u00fa\u0165, vyhn\u00fa\u0165 sa zlo\u017eitosti a spo\u013eahn\u00fa\u0165 sa na telef\u00f3nny syst\u00e9m, ktor\u00fd funguje pod\u013ea o\u010dak\u00e1vania od prv\u00e9ho d\u0148a.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 16C12.866 16 16 12.866 16 9C16 5.13401 12.866 2 9 2C5.13401 2 2 5.13401 2 9C2 12.866 5.13401 16 9 16Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M15 22C18.866 22 22 18.866 22 15C22 11.134 18.866 8 15 8C11.134 8 8 11.134 8 15C8 18.866 11.134 22 15 22Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>100+ integr\u00e1ci\u00ed<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>V\u00e1\u0161 CRM, helpdesk a n\u00e1stroje predaja u\u017e komunikuj\u00fa navz\u00e1jom. CloudTalk sa jednoducho pripoj\u00ed k rozhovoru a urob\u00ed ho ove\u013ea produkt\u00edvnej\u0161\u00edm.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M2.68675 15.6451L4.59494 14.5435C4.6983 14.4839 4.8196 14.4631 4.9369 14.4851L8.6914 15.1878C8.99995 15.2455 9.28478 15.008 9.28338 14.6941L9.26876 11.4045C9.26836 11.3151 9.29193 11.2272 9.33701 11.15L11.2317 7.90621C11.3303 7.73739 11.3215 7.52658 11.2091 7.3666L8.01892 2.82568M19.0002 4.85905C13.5002 7.50004 16.5 11 17.5002 11.5C19.3773 12.4384 21.9876 12.5 21.9876 12.5C21.9958 12.3344 22 12.1677 22 12C22 6.47715 17.5228 2 12 2C6.47715 2 2 6.47715 2 12C2 17.5228 6.47715 22 12 22C12.1677 22 12.3344 21.9959 12.5 21.9877M16.7578 21.9398L13.591 13.591L21.9398 16.7578L18.2376 18.2376L16.7578 21.9398Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Pokrytie vo viac ako 160 krajin\u00e1ch<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Od susedstva a\u017e po cel\u00fd svet, CloudTalk udr\u017euje va\u0161e hovory jasn\u00e9, lok\u00e1lne a pripraven\u00e9 r\u00e1s\u0165 s va\u0161\u00edm podnikom.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<section class=\"cs cs--bg-gradient-to-blue cs--layout-stacked wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">CloudTalk vs AVOXI: Porovnanie<\/h2><p class=\"cs__description\">Pozrite sa, ako CloudTalk poskytuje vynikaj\u00faci v\u00fdkon tam, kde na tom najviac z\u00e1le\u017e\u00ed<\/p><\/div><\/div>\n<div class=\"cs__content\"><div class=\"wp-block-cloudtalk-before-after-table\"><div class=\"bat__table\"><div class=\"bat__row bat__row--header\"><div class=\"bat__cell bat__cell--label\"><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__column-header\">AVOXI<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__column-header\">CloudTalk<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Transparentnos\u0165 cien<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Poplatok za platformu vo v\u00fd\u0161ke 3 \u2013 10 % z v\u00fddavkov za hlasov\u00e9 slu\u017eby plus poplatky za \u010d\u00edslo, za min\u00fatu, regula\u010dn\u00e9 poplatky a poplatky za onboarding. Recenzenti uv\u00e1dzaj\u00fa, \u017ee fakt\u00fary dosahuj\u00fa 2,5-n\u00e1sobok uvedenej sumy.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Pau\u0161\u00e1lne ceny za miesto so v\u0161etk\u00fdm v cene. Predv\u00eddate\u013en\u00e9 mesa\u010dn\u00e9 n\u00e1klady \u2013 \u017eiadny poplatok za platformu na z\u00e1klade pou\u017e\u00edvania.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Nat\u00edvne funkcie AI<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">AI je s\u00fa\u010das\u0165ou infra\u0161trukt\u00fary \u2013 monitorovanie \u010d\u00edsel, v\u00fdber ID volaj\u00faceho. Pl\u00e1ny pre kontaktn\u00e9 centr\u00e1 nemaj\u00fa AI pre agentov, s\u00fahrny a konverza\u010dn\u00fa inteligenciu.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Konverza\u010dn\u00e1 inteligencia AI pri ka\u017edom hovore \u2013 prepisy, s\u00fahrny, sentiment, detekcia t\u00e9m a kou\u010ding AI. Od z\u00e1kladu navrhnut\u00e9 pre agentov.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Analytika a reportovanie<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Recenzenti d\u00f4sledne ozna\u010duj\u00fa analytiku ako nedostato\u010dne komplexn\u00fa alebo prisp\u00f4sobite\u013en\u00fa \u2013 vlastn\u00e9 metriky si vy\u017eaduj\u00fa exporty CSV a manu\u00e1lnu anal\u00fdzu.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Dashboardy v re\u00e1lnom \u010dase pre KPI agentov, v\u00fdkon fronty, tagy kampan\u00ed a analytiku konverzi\u00ed \u2013 vstavan\u00e9, \u017eiadne doplnkov\u00e9 poplatky, nie je potrebn\u00fd \u017eiadny n\u00e1stroj BI.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Zjednotenie platformy<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Navrhnut\u00e9 ako hlasov\u00e1 nadstavba existuj\u00faceho CCaaS \u2013 dvaja dod\u00e1vatelia, dve zmluvy, dve cesty podpory, ke\u010f sa nie\u010do pokaz\u00ed.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Jedna zjednoten\u00e1 platforma pre hlas, kontaktn\u00e9 centrum, vyt\u00e1\u010danie, AI a CRM \u2013 jedna zmluva, jeden t\u00edm podpory, r\u00fdchlej\u0161ie rie\u0161enie probl\u00e9mov.<\/span><\/div><\/div><\/div><div class=\"bat__slider\" aria-label=\"Comparison cards\"><div class=\"bat__slider-track\"><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Transparentnos\u0165 cien<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>AVOXI:<\/strong> Poplatok za platformu vo v\u00fd\u0161ke 3 \u2013 10 % z v\u00fddavkov za hlasov\u00e9 slu\u017eby plus poplatky za \u010d\u00edslo, za min\u00fatu, regula\u010dn\u00e9 poplatky a poplatky za onboarding. Recenzenti uv\u00e1dzaj\u00fa, \u017ee fakt\u00fary dosahuj\u00fa 2,5-n\u00e1sobok uvedenej sumy.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Pau\u0161\u00e1lne ceny za miesto so v\u0161etk\u00fdm v cene. Predv\u00eddate\u013en\u00e9 mesa\u010dn\u00e9 n\u00e1klady \u2013 \u017eiadny poplatok za platformu na z\u00e1klade pou\u017e\u00edvania.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Nat\u00edvne funkcie AI<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>AVOXI:<\/strong> AI je s\u00fa\u010das\u0165ou infra\u0161trukt\u00fary \u2013 monitorovanie \u010d\u00edsel, v\u00fdber ID volaj\u00faceho. Pl\u00e1ny pre kontaktn\u00e9 centr\u00e1 nemaj\u00fa AI pre agentov, s\u00fahrny a konverza\u010dn\u00fa inteligenciu.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Konverza\u010dn\u00e1 inteligencia AI pri ka\u017edom hovore \u2013 prepisy, s\u00fahrny, sentiment, detekcia t\u00e9m a kou\u010ding AI. Od z\u00e1kladu navrhnut\u00e9 pre agentov.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Analytika a reportovanie<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>AVOXI:<\/strong> Recenzenti d\u00f4sledne ozna\u010duj\u00fa analytiku ako nedostato\u010dne komplexn\u00fa alebo prisp\u00f4sobite\u013en\u00fa \u2013 vlastn\u00e9 metriky si vy\u017eaduj\u00fa exporty CSV a manu\u00e1lnu anal\u00fdzu.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Dashboardy v re\u00e1lnom \u010dase pre KPI agentov, v\u00fdkon fronty, tagy kampan\u00ed a analytiku konverzi\u00ed \u2013 vstavan\u00e9, \u017eiadne doplnkov\u00e9 poplatky, nie je potrebn\u00fd \u017eiadny n\u00e1stroj BI.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Zjednotenie platformy<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>AVOXI:<\/strong> Navrhnut\u00e9 ako hlasov\u00e1 nadstavba existuj\u00faceho CCaaS \u2013 dvaja dod\u00e1vatelia, dve zmluvy, dve cesty podpory, ke\u010f sa nie\u010do pokaz\u00ed.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Jedna zjednoten\u00e1 platforma pre hlas, kontaktn\u00e9 centrum, vyt\u00e1\u010danie, AI a CRM \u2013 jedna zmluva, jeden t\u00edm podpory, r\u00fdchlej\u0161ie rie\u0161enie probl\u00e9mov.<\/span><\/div><\/div><\/div><div class=\"bat__slider-dots\" role=\"tablist\" aria-label=\"Slide navigation\"><\/div><\/div><\/div><\/div>\n<\/div><\/section>\n\n<section class=\"cs cs--bg-white cs--layout-inline cs--has-top-border wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">Pre\u010do si vybra\u0165 CloudTalk namiesto AVOXI<\/h2><p class=\"cs__description\">P\u00e4\u0165 funkci\u00ed, o ktor\u00fdch n\u00e1m z\u00e1kazn\u00edci AVOXI hovoria, \u017ee by ich chceli ma\u0165 hne\u010f od prv\u00e9ho d\u0148a.<\/p><\/div><\/div>\n<div class=\"cs__content\"><div style=\"--fcg-cols: 3\" class=\"fcg wp-block-cloudtalk-feature-card-grid\"><div class=\"fcg__grid\"><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M13.5295 8.35186C12.9571 8.75995 12.2566 9 11.5 9C9.567 9 8 7.433 8 5.5C8 3.567 9.567 2 11.5 2C12.753 2 13.8522 2.65842 14.4705 3.64814M6 20.0872H8.61029C8.95063 20.0872 9.28888 20.1277 9.61881 20.2086L12.3769 20.8789C12.9753 21.0247 13.5988 21.0388 14.2035 20.9214L17.253 20.3281C18.0585 20.1712 18.7996 19.7854 19.3803 19.2205L21.5379 17.1217C22.154 16.5234 22.154 15.5524 21.5379 14.9531C20.9832 14.4134 20.1047 14.3527 19.4771 14.8103L16.9626 16.6449C16.6025 16.9081 16.1643 17.0498 15.7137 17.0498H13.2855L14.8311 17.0498C15.7022 17.0498 16.4079 16.3633 16.4079 15.5159V15.2091C16.4079 14.5055 15.9156 13.892 15.2141 13.7219L12.8286 13.1417C12.4404 13.0476 12.0428 13 11.6431 13C10.6783 13 8.93189 13.7988 8.93189 13.7988L6 15.0249M20 6.5C20 8.433 18.433 10 16.5 10C14.567 10 13 8.433 13 6.5C13 4.567 14.567 3 16.5 3C18.433 3 20 4.567 20 6.5ZM2 14.6L2 20.4C2 20.9601 2 21.2401 2.10899 21.454C2.20487 21.6422 2.35785 21.7951 2.54601 21.891C2.75992 22 3.03995 22 3.6 22H4.4C4.96005 22 5.24008 22 5.45399 21.891C5.64215 21.7951 5.79513 21.6422 5.89101 21.454C6 21.2401 6 20.9601 6 20.4V14.6C6 14.0399 6 13.7599 5.89101 13.546C5.79513 13.3578 5.64215 13.2049 5.45399 13.109C5.24008 13 4.96005 13 4.4 13L3.6 13C3.03995 13 2.75992 13 2.54601 13.109C2.35785 13.2049 2.20487 13.3578 2.10899 13.546C2 13.7599 2 14.0399 2 14.6Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Predv\u00eddate\u013en\u00e9 ceny za miesto<\/h3><p class=\"fc__desc\">Poplatky za pou\u017e\u00edvanie, nastavenie a regula\u010dn\u00e9 poplatky AVOXI ved\u00fa k nepredv\u00eddate\u013en\u00fdm fakt\u00faram. <a href=\"https:\/\/www.cloudtalk.io\/sk\/cennik-softveru-pre-call-centra\/\">CloudTalk pon\u00faka pau\u0161\u00e1lne pl\u00e1ny za miesto<\/a> bez skryt\u00fdch polo\u017eiek.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M12 21L11.8999 20.8499C11.2053 19.808 10.858 19.287 10.3991 18.9098C9.99286 18.5759 9.52476 18.3254 9.02161 18.1726C8.45325 18 7.82711 18 6.57482 18H5.2C4.07989 18 3.51984 18 3.09202 17.782C2.71569 17.5903 2.40973 17.2843 2.21799 16.908C2 16.4802 2 15.9201 2 14.8V6.2C2 5.07989 2 4.51984 2.21799 4.09202C2.40973 3.71569 2.71569 3.40973 3.09202 3.21799C3.51984 3 4.07989 3 5.2 3H5.6C7.84021 3 8.96031 3 9.81596 3.43597C10.5686 3.81947 11.1805 4.43139 11.564 5.18404C12 6.03968 12 7.15979 12 9.4M12 21V9.4M12 21L12.1001 20.8499C12.7947 19.808 13.142 19.287 13.6009 18.9098C14.0071 18.5759 14.4752 18.3254 14.9784 18.1726C15.5467 18 16.1729 18 17.4252 18H18.8C19.9201 18 20.4802 18 20.908 17.782C21.2843 17.5903 21.5903 17.2843 21.782 16.908C22 16.4802 22 15.9201 22 14.8V6.2C22 5.07989 22 4.51984 21.782 4.09202C21.5903 3.71569 21.2843 3.40973 20.908 3.21799C20.4802 3 19.9201 3 18.8 3H18.4C16.1598 3 15.0397 3 14.184 3.43597C13.4314 3.81947 12.8195 4.43139 12.436 5.18404C12 6.03968 12 7.15979 12 9.4\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Konverza\u010dn\u00e1 inteligencia AI<\/h3><p class=\"fc__desc\">AVOXI sa zameriava na sie\u0165ov\u00fa vrstvu (ID volaj\u00faceho). <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/prepis-hovorov\/\">CloudTalk prepisuje<\/a>, sumarizuje a ozna\u010duje 100 % hovorov, pri\u010dom pren\u00e1\u0161a sentiment priamo do v\u00e1\u0161ho CRM.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M21 21H4.6C4.03995 21 3.75992 21 3.54601 20.891C3.35785 20.7951 3.20487 20.6422 3.10899 20.454C3 20.2401 3 19.9601 3 19.4V3M21 7L15.5657 12.4343C15.3677 12.6323 15.2687 12.7313 15.1545 12.7684C15.0541 12.8011 14.9459 12.8011 14.8455 12.7684C14.7313 12.7313 14.6323 12.6323 14.4343 12.4343L12.5657 10.5657C12.3677 10.3677 12.2687 10.2687 12.1545 10.2316C12.0541 10.1989 11.9459 10.1989 11.8455 10.2316C11.7313 10.2687 11.6323 10.3677 11.4343 10.5657L7 15M21 7H17M21 7V11\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Modern\u00e1 analytika v re\u00e1lnom \u010dase<\/h3><p class=\"fc__desc\">AVOXI \u010dasto vy\u017eaduje exporty a extern\u00e9 BI n\u00e1stroje pre vlastn\u00e9 reportovanie. CloudTalk poskytuje <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/analytika\/\">vstavan\u00e9 dashboardy pre v\u00fdkon<\/a>, stav fronty a v\u00fdsledky kampan\u00ed.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 9V6C9 4.34315 7.65685 3 6 3C4.34315 3 3 4.34315 3 6C3 7.65685 4.34315 9 6 9H9ZM9 9V15M9 9H15M9 15V18C9 19.6569 7.65685 21 6 21C4.34315 21 3 19.6569 3 18C3 16.3431 4.34315 15 6 15H9ZM9 15H15M15 15H18C19.6569 15 21 16.3431 21 18C21 19.6569 19.6569 21 18 21C16.3431 21 15 19.6569 15 18V15ZM15 15V9M15 9V6C15 4.34315 16.3431 3 18 3C19.6569 3 21 4.34315 21 6C21 7.65685 19.6569 9 18 9H15Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Vysokor\u00fdchlostn\u00e9 vyt\u00e1\u010danie<\/h3><p class=\"fc__desc\">AVOXI optimalizuje ID volaj\u00faceho, ale ch\u00fdba mu pokro\u010dil\u00e1 automatiz\u00e1cia. CloudTalk zah\u0155\u0148a <a href=\"https:\/\/www.cloudtalk.io\/sk\/dialer\/\">AI Dialer<\/a> na automatiz\u00e1ciu tempa a preskakovanie hlasov\u00fdch spr\u00e1v, \u010d\u00edm strojn\u00e1sobuje \u017eiv\u00e9 konverz\u00e1cie.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 3.5V2M5.06066 5.06066L4 4M5.06066 13L4 14.0607M13 5.06066L14.0607 4M3.5 9H2M15.8645 16.1896L13.3727 20.817C13.0881 21.3457 12.9457 21.61 12.7745 21.6769C12.6259 21.7349 12.4585 21.7185 12.324 21.6328C12.1689 21.534 12.0806 21.2471 11.9038 20.6733L8.44519 9.44525C8.3008 8.97651 8.2286 8.74213 8.28669 8.58383C8.33729 8.44595 8.44595 8.33729 8.58383 8.2867C8.74213 8.22861 8.9765 8.3008 9.44525 8.44519L20.6732 11.9038C21.247 12.0806 21.5339 12.169 21.6327 12.324C21.7185 12.4586 21.7348 12.6259 21.6768 12.7745C21.61 12.9458 21.3456 13.0881 20.817 13.3728L16.1896 15.8645C16.111 15.9068 16.0717 15.9279 16.0374 15.9551C16.0068 15.9792 15.9792 16.0068 15.9551 16.0374C15.9279 16.0717 15.9068 16.111 15.8645 16.1896Z\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Zjednoten\u00e1 platforma<\/h3><p class=\"fc__desc\">AVOXI \u010dasto sl\u00fa\u017ei ako hlasov\u00e1 nadstavba pre in\u00fdch poskytovate\u013eov CCaaS, \u010do sp\u00f4sobuje zbyto\u010dn\u00e9 pre\u0165a\u017eenie dod\u00e1vate\u013eov. CloudTalk je jedin\u00e1, zjednoten\u00e1 platforma pre hlas, AI a <a href=\"https:\/\/www.cloudtalk.io\/sk\/integrovany-softver-pre-call-centra\/\">100+ integr\u00e1ci\u00ed.<\/a><\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 17.5H3.5M6.5 12H2M9 6.5H4M17 3L10.4036 12.235C10.1116 12.6438 9.96562 12.8481 9.97194 13.0185C9.97744 13.1669 10.0486 13.3051 10.1661 13.3958C10.3011 13.5 10.5522 13.5 11.0546 13.5H16L15 21L21.5964 11.765C21.8884 11.3562 22.0344 11.1519 22.0281 10.9815C22.0226 10.8331 21.9514 10.6949 21.8339 10.6042C21.6989 10.5 21.4478 10.5 20.9454 10.5H16L17 3Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Modern\u00e9 UX a r\u00fdchly onboarding<\/h3><p class=\"fc__desc\">Rozhranie AVOXI m\u00f4\u017ee p\u00f4sobi\u0165 zastaralo a n\u00e1ro\u010dne na podporu. Dizajn\u00e9r CloudTalku s funkciou drag-and-drop a nat\u00edvne konektory umo\u017e\u0148uj\u00fa t\u00edmom spusti\u0165 prev\u00e1dzku v priebehu hod\u00edn, nie t\u00fd\u017ed\u0148ov.<\/p><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/section>\n\n<div style=\"--rcc-slides-per-view: 2;\" class=\"wp-block-cloudtalk-review-card-carousel rcc--has-top-border wp-block-cloudtalk-review-card-carousel\" data-display-mode=\"section\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">Firmy, ktor\u00e9 pre\u0161li na CloudTalk<\/h2><p class=\"rcc__description\">Skuto\u010dn\u00e9 v\u00fdsledky od skuto\u010dn\u00fdch spolo\u010dnost\u00ed, ktor\u00e9 urobili zmenu \u2013 a nikdy sa nepozreli sp\u00e4\u0165.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201eV starej platforme neexistovalo automatick\u00e9 vytv\u00e1ranie tiketov. Museli sme manu\u00e1lne kontrolova\u0165 z\u00e1znamy, aby sme zistili, ktor\u00e9 hovory boli zme\u0161kan\u00e9 a \u010di sa na ne nadviazalo. Bolo \u0165a\u017ek\u00e9 presne sledova\u0165, ko\u013eko hovorov sme zme\u0161kali alebo zvl\u00e1dli.\u201c<br><br>\u201eKe\u010f sme pre\u0161li na CloudTalk, na\u0161e zme\u0161kan\u00e9 hovory klesli o 23 %. To nie je len \u010d\u00edslo; to s\u00fa z\u00e1kazn\u00edci, s ktor\u00fdmi sa dok\u00e1\u017eeme spoji\u0165, k\u00fdm nie je neskoro.\u201c<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Ayif Amrullah<\/cite><p class=\"social-proof-block__position\">Mana\u017e\u00e9r dod\u00e1vate\u013esk\u00fdch oper\u00e1ci\u00ed v Aspire<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">23%<\/span><span class=\"social-proof-block__statistic-description\">Pokles zme\u0161kan\u00fdch hovorov<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">50%<\/span><span class=\"social-proof-block__statistic-description\">R\u00fdchlej\u0161ie QA s analytikou<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/aspire-logo-dark.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/aspire\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201eNemali sme d\u00f4veryhodn\u00e9 \u00fadaje. Reporty sa nezhodovali, hovory neboli spr\u00e1vne zaznamen\u00e1van\u00e9 a dokonca aj nezrovnalosti vo faktur\u00e1cii sa stali opakuj\u00facim sa probl\u00e9mom.\u201c<br><br>\u201eS CloudTalkom m\u00e1me kone\u010dne preh\u013ead. Vid\u00edme, ktor\u00e9 t\u00edmy vybavuj\u00fa hovory a \u010di s\u00fa na to tie spr\u00e1vne. To n\u00e1m umo\u017e\u0148uje prerozdeli\u0165 pracovn\u00e9 za\u0165a\u017eenie.\u201c<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Ana Pestana<\/cite><p class=\"social-proof-block__position\">Koordin\u00e1torka z\u00e1kazn\u00edckej sk\u00fasenosti v Alure<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">100%<\/span><span class=\"social-proof-block__statistic-description\">Pokles denn\u00fdch s\u0165a\u017enost\u00ed<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">Bezprobl\u00e9mov\u00e9<\/span><span class=\"social-proof-block__statistic-description\">Integr\u00e1cie s Helpdeskom a Freshdeskom<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/alura.png\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/alura\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201eS Aircall sme uviazli na miere zdvihnut\u00fdch hovorov 20 \u2013 30 %. S CloudTalkom sme dosiahli 40 \u2013 50 %. To urobilo obrovsk\u00fd rozdiel.\u201c<br><br>\u201eFunkciu zna\u010diek \u010dasto pou\u017e\u00edvame na sledovanie toho, kde sa nach\u00e1dzaj\u00fa potenci\u00e1lni z\u00e1kazn\u00edci v lieviku. A dashboard pom\u00e1ha ka\u017ed\u00e9mu obchodn\u00edkovi vidie\u0165, v akej f\u00e1ze sa nach\u00e1dzaj\u00fa.\u201c<br><br><br><br><\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Syon Joshi<\/cite><p class=\"social-proof-block__position\">Hlavn\u00fd marketingov\u00fd riadite\u013e vo Velu<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">50%<\/span><span class=\"social-proof-block__statistic-description\">Miery zdvihnut\u00fdch hovorov<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">\u00dapln\u00fd<\/span><span class=\"social-proof-block__statistic-description\">Preh\u013ead o v\u00fdkonnosti obchodn\u00edkov<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/velu-logo-dark.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/velu\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-faq wp-block-cloudtalk-faq--white wp-block-cloudtalk-faq--has-top-border wp-block-cloudtalk-faq-v2\" data-display-mode=\"section\"><div class=\"faq-block\"><div class=\"faq-block__header\"><h2 class=\"faq-block__title\">Frequently Asked Questions<\/h2><\/div><div class=\"faq-block__items\"><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-95\"><h3 class=\"faq-item__question-text\">Znamen\u00e1 bal\u00edk \u201eLaunch\u201c od AVOXI za \u20ac0 skuto\u010dne, \u017ee ni\u010d neplat\u00edm?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-95\"><div class=\"faq-item__answer\"><p>Nie \u2013 a to je jedno z naj\u010dastej\u0161\u00edch prekvapen\u00ed pre kupuj\u00facich. \u20ac0 sa vz\u0165ahuje len na softv\u00e9rov\u00e9 miesto kontaktn\u00e9ho centra. St\u00e1le plat\u00edte za telef\u00f3nne \u010d\u00edslo (mesa\u010dne), poplatky za hovory za min\u00fatu, poplatok za \u00farove\u0148 platformy (3 % z v\u00fddavkov za hlasov\u00e9 slu\u017eby s mesa\u010dn\u00fdm minimom \u20ac14.99), regula\u010dn\u00e9 poplatky a ak\u00e9ko\u013evek poplatky za onboarding. <a href=\"https:\/\/www.cloudtalk.io\/sk\/cennik-softveru-pre-call-centra\/\">Cenn\u00edk<\/a> CloudTalku presne ukazuje, \u010do je zahrnut\u00e9 v ka\u017edej \u00farovni \u2013 \u017eiadny samostatn\u00fd poplatok za platformu, \u017eiadna prir\u00e1\u017eka na z\u00e1klade pou\u017e\u00edvania.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-96\"><h3 class=\"faq-item__question-text\">Integruje sa CloudTalk s Microsoft Teams rovnak\u00fdm sp\u00f4sobom ako AVOXI s Direct Routingom?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-96\"><div class=\"faq-item__answer\"><p>\u00c1no. CloudTalk pon\u00faka nat\u00edvne aplik\u00e1cie <a href=\"https:\/\/www.cloudtalk.io\/blog\/microsoft-teams-integrations\/\">Microsoft Teams <\/a>Dialer a Callback, tak\u017ee obchodn\u00edci m\u00f4\u017eu sp\u00fa\u0161\u0165a\u0165 hovory a nadv\u00e4zova\u0165 na ne priamo z Teams, s obojsmernou synchroniz\u00e1ciou d\u00e1t. <\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-97\"><h3 class=\"faq-item__question-text\">Dok\u00e1\u017ee CloudTalk nahradi\u0165 nastavenie len s SIP-trunkom, alebo je to len aplik\u00e1cia kontaktn\u00e9ho centra?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-97\"><div class=\"faq-item__answer\"><p>Oboje. CloudTalk funguje ako kompletn\u00fd hlasov\u00fd poskytovate\u013e s<a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/neobmedzene-subezne-hovory-v-cloudovom-telefonnom-systeme\/\"> neobmedzen\u00fdm po\u010dtom s\u00fabe\u017en\u00fdch hovorov<\/a>, monitorovan\u00edm kvality hovorov v re\u00e1lnom \u010dase a infra\u0161trukt\u00farou naprie\u010d deviatimi glob\u00e1lnymi d\u00e1tov\u00fdmi centrami AWS a Google Cloud. Ak v s\u00fa\u010dasnosti pou\u017e\u00edvate AVOXI ako SIP nadstavbu pod Genesys, Five9 alebo Amazon Connect, CloudTalk m\u00f4\u017ee fungova\u0165 bu\u010f popri tomto rie\u0161en\u00ed, alebo ho \u00faplne nahradi\u0165 v z\u00e1vislosti od toho, ktor\u00e9 funkcie CCaaS skuto\u010dne pou\u017e\u00edvate ka\u017ed\u00fd de\u0148.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-98\"><h3 class=\"faq-item__question-text\">Prepisuje a sumarizuje konverza\u010dn\u00e1 inteligencia AI od AVOXI ka\u017ed\u00fd hovor ako CloudTalk?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-98\"><div class=\"faq-item__answer\"><p>Nie. Ned\u00e1vne spustenia AI od AVOXI \u2013 Proactive Service, Intelligent Caller ID, Trusted Outbound Voice \u2013 funguj\u00fa na sie\u0165ovej vrstve, nie na konverza\u010dnej vrstve. Nez\u00e1visl\u00e1 anal\u00fdza nazna\u010duje, \u017ee pl\u00e1ny kontaktn\u00fdch centier AVOXI nezah\u0155\u0148aj\u00fa nat\u00edvny prepis hovorov, s\u00fahrny AI ani anal\u00fdzu sentimentu. <a href=\"https:\/\/www.cloudtalk.io\/sk\/inteligencia-konverzacie-na-baze-umelej-inteligencie\/\">Konverza\u010dn\u00e1 inteligencia AI<\/a> od CloudTalku automaticky prepisuje hovory v piatich jazykoch, generuje<a href=\"https:\/\/www.cloudtalk.io\/sk\/automaticke-suhrny-hovorov-a-znacky\/\"> s\u00fahrny hovorov AI<\/a> s ak\u010dn\u00fdmi polo\u017ekami presunut\u00fdmi priamo do v\u00e1\u0161ho CRM a analyzuje sentiment naprie\u010d 100 % hovorov.<\/p><\/div><\/div><\/div><\/div><div class=\"faq-block__cta\"><div class=\"faq-block__cta-image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/Avatar-group.png\" alt=\"\" \/><\/div><div class=\"faq-block__cta-content\"><h3 class=\"faq-block__cta-title\">M\u00e1te e\u0161te ot\u00e1zky?<\/h3><p class=\"faq-block__cta-description\">Nena\u0161li ste odpove\u010f, ktor\u00fa h\u013ead\u00e1te? Porozpr\u00e1vajte sa s na\u0161\u00edm priate\u013esk\u00fdm t\u00edmom.<\/p><div class=\"faq-block__cta-button\"><a href=\"https:\/\/www.cloudtalk.io\/demo-b\/\" class=\"btn btn-primary\">Kontaktujte n\u00e1s<\/a><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"demo-ab-block--section wp-block-cloudtalk-demo-ab\"><div class=\"demo-ab-block\"><div class=\"demo-ab-block__hero\"><div class=\"demo-ab-block__hero-content\"><h2 class=\"demo-ab-block__heading\">Pripraven\u00ed za\u017ei\u0165 vynikaj\u00facu kvalitu hovorov?<\/h2><p class=\"demo-ab-block__hero-paragraph\">Pridajte sa k viac ako 4 000 firm\u00e1m, ktor\u00e9 d\u00f4veruj\u00fa CloudTalku pre svoje obchodn\u00e9 a podporn\u00e9 hovory. Zistite, pre\u010do CloudTalk prin\u00e1\u0161a lep\u0161ie v\u00fdsledky ako AVOXI.<\/p><div class=\"demo-ab-block__list-wrapper\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--numbered wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--numbered\"><ol class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">01<\/span>\n                        <div class=\"list-block__content\">\n                                            <\/div>\n        <\/li>\n<\/ol><\/div><\/div><\/div><\/div><\/div><div class=\"demo-ab-block__form-section\"><div class=\"demo-ab-block__form-wrap\"><div class=\"demo-ab-block__form-content demo-form\">\n<div class=\"ct-demo-form\">\n<!--[if lte IE 8]>\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2-legacy.js\"><\/script>\n<![endif]-->\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2.js\"><\/script>\n<script>\n\nlet searchParams = new URLSearchParams(window.location.search);\nsearchParams.has('filled_email');\nlet emailVal = searchParams.get('filled_email');\n\nhbspt.forms.create({\n\tregion: \"na1\",\n\tportalId: \"6195055\",\n\tformId: \"209cca80-551b-4b65-ae93-766d7218210e\",\n    onFormReady: function($form) {\n        $form.attr(\"data-default-form-id\", \"866072\");\n        if(emailVal) {\n            $form.find('input[name=\"email\"]').val(emailVal).change(); \n        }\n    },\n    onFormSubmit: function (form) {\n        window.dataLayer = window.dataLayer || [];\t \n        dataLayer.push({\n            'event': 'demoFormSubmitted',\n            'registrationFirstName': form.find(\"[name=firstname]\").val(),\n            'registrationLastName': form.find(\"[name=lastname]\").val(),\n            'registrationEmail': form.find(\"[name=email]\").val(),\n            'registrationPhoneNumber': form.find(\"[name=phone]\").val(),\n            'registrationUserNumber': form.find(\"[name=demo__users]\").find(\":selected\").val()\n        });\n    }\n});\n<\/script>\n<\/div>\n\n<div class=\"ct-referral-form\">\n<script>\n  hbspt.forms.create({\n    portalId: \"6195055\",\n    formId: \"6a618028-e42d-4ae6-bc9b-002fc38cc18a\",\n    region: \"na1\"\n  });\n<\/script>\n<\/div>\n<\/div><\/div><\/div><div class=\"demo-ab-block__rating-cards\"><div class=\"demo-ab-block__rating-cards-track\"><div class=\"demo-ab-block__rating-card\"><div class=\"demo-ab-block__rating-card-header\"><div class=\"demo-ab-block__rating-card-logos\"><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"G2 logo\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><\/div><div class=\"demo-ab-block__rating-card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_0)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_0\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_1)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_1\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_2)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_2\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_3)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"demo-ab-block__rating-card-content\"><p class=\"demo-ab-block__rating-card-label\">Recenzie<\/p><p 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15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_2\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_3)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"under-navigation-social-proof-block__card-content\"><p class=\"under-navigation-social-proof-block__card-number\">~1000&nbsp;<\/p><p class=\"under-navigation-social-proof-block__card-label\">Z\u00e1kazn\u00edci<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-seo-hero wp-block-cloudtalk-seo-hero\"><div class=\"sh\"><h1 class=\"sh__title\">Recenzia Mojo Dialer 2026:<br>Funkcie, ceny a sp\u00e4tn\u00e1 v\u00e4zba od pou\u017e\u00edvate\u013eov<\/h1><p class=\"sh__description\">Sk\u00famate Mojo Dialer? Zistite, \u010do hovoria skuto\u010dn\u00ed pou\u017e\u00edvatelia o kvalite hovorov, funkci\u00e1ch a podpore \u2013 a ako si stoj\u00ed CloudTalk v porovnan\u00ed.<\/p><div class=\"sh__buttons wp-block-buttons\"><div class=\"wp-block-button btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/sk\/vyskusat-demo\/\" class=\"wp-block-button__link wp-element-button\">Z\u00edskajte demo CloudTalk<\/a><\/div><div class=\"wp-block-button btn-ghost btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/blog\/mojo-dialer-alternatives\/\" class=\"wp-block-button__link wp-element-button\">Alternat\u00edvy Mojo Dialer \u2192<\/a><\/div><\/div><\/div><\/div>\n\n\n<div class=\"wp-block-cloudtalk-row\" style=\"--column-widths:minmax(0, 280px) minmax(660px, 1fr) minmax(0, 280px);--mobile-order-1:2;--mobile-order-2:3;--mobile-order-3:1\">\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"wp-block-cloudtalk-table-of-contents\" data-level-depth=\"3\" data-total-items=\"3\"><div class=\"toc__heading\">Table of contents<\/div><div class=\"toc__list\"><div class=\"toc__item level-2\"><a href=\"#co-je-mojo-dialer\">\u010co je Mojo Dialer?<\/a><\/div><div class=\"toc__item level-3\"><a href=\"#ake-su-klucove-funkcie-mojo-dialer\">Ak\u00e9 s\u00fa k\u013e\u00fa\u010dov\u00e9 funkcie Mojo Dialer?<\/a><\/div><div class=\"toc__item level-2\"><a href=\"#co-hovoria-pouzivatelia-o-mojo-dialer\">\u010co hovoria pou\u017e\u00edvatelia o Mojo Dialer<\/a><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><h2 id=\"co-je-mojo-dialer\" class=\"wp-block-heading\">\u010co je Mojo Dialer?<\/h2>\n\n<p>Mojo Dialer je \u0161pecializovan\u00fd <a href=\"https:\/\/www.cloudtalk.io\/sk\/paralelny-dialer\/\" target=\"_blank\" rel=\"noreferrer noopener\">paraleln\u00fd dialer<\/a> ur\u010den\u00fd pre vysokoobjemov\u00e9 realitn\u00e9 vyh\u013ead\u00e1vanie, schopn\u00fd uskuto\u010dni\u0165 a\u017e 300 hovorov za hodinu. Integruje \u0161pecifick\u00e9 d\u00e1ta o potenci\u00e1lnych klientoch pre dan\u00e9 odvetvie \u2013 ako napr\u00edklad expirovan\u00e9 ponuky a vyh\u013ead\u00e1vanie kontaktov \u2013 priamo do realitn\u00fdch CRM syst\u00e9mov, \u010d\u00edm sa st\u00e1va osved\u010denou vo\u013ebou pre samostatn\u00fdch agentov a mal\u00e9 t\u00edmy zameran\u00e9 v\u00fdhradne na odch\u00e1dzaj\u00face studen\u00e9 hovory.<\/p>\n\n<p>Platforma vyu\u017e\u00edva non-VoIP, meden\u00fa infra\u0161trukt\u00faru ur\u010den\u00fa pre r\u00fdchlej\u0161ie pripojenie a \u010distej\u0161\u00ed zvuk. Zatia\u013e \u010do jej zameranie na <a href=\"https:\/\/www.cloudtalk.io\/sk\/voicemail-drop\/\" target=\"_blank\" rel=\"noreferrer noopener\">automatick\u00e9 odovzd\u00e1vanie odkazov<\/a> a <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/zabezpecte-svoje-hovory-a-vybudujte-si-doveru-pomocou-ochrany-proti-spamu\/\" target=\"_blank\" rel=\"noreferrer noopener\">ochranu proti spamu<\/a> je efekt\u00edvne pre r\u00fdchle vyh\u013ead\u00e1vanie potenci\u00e1lnych klientov, hardv\u00e9rov\u00e9 z\u00e1klady postr\u00e1daj\u00fa flexibilitu a h\u013abku, ktor\u00e9 vy\u017eaduj\u00fa modern\u00e9, d\u00e1tovo orientovan\u00e9 obchodn\u00e9 organiz\u00e1cie.<\/p>\n\n<p>Mojo dosahuje funk\u010dn\u00fd strop pre t\u00edmy, ktor\u00e9 vy\u017eaduj\u00fa pokro\u010dil\u00e9 <a href=\"https:\/\/www.cloudtalk.io\/call-routing\/\" target=\"_blank\" rel=\"noreferrer noopener\">smerovanie hovorov<\/a>, mo\u017enosti <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/co-je-interaktivna-hlasova-odozva-ivrvyhody-a-nastavenie\/\" target=\"_blank\" rel=\"noreferrer noopener\">IVR<\/a> alebo <a href=\"https:\/\/www.cloudtalk.io\/sk\/inteligencia-konverzacie-na-baze-umelej-inteligencie\/\" target=\"_blank\" rel=\"noreferrer noopener\">konverza\u010dn\u00fa AI inteligenciu<\/a>. Ch\u00fdba jej aj nat\u00edvne pripojenie pre glob\u00e1lne CRM syst\u00e9my ako <a href=\"https:\/\/www.cloudtalk.io\/sk\/integrovany-softver-pre-call-centra\/integracia-telefonu-salesforce\/\" target=\"_blank\" rel=\"noreferrer noopener\">Salesforce<\/a> alebo <a href=\"https:\/\/www.cloudtalk.io\/sk\/integracia-call-centra-pre-hubspot\/\" target=\"_blank\" rel=\"noreferrer noopener\">HubSpot<\/a>. Pre firmy, ktor\u00e9 potrebuj\u00fa <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/ziskajte-medzinarodne-virtualne-telefonne-cisla-pre-viac-ako-160-krajin\/\" target=\"_blank\" rel=\"noreferrer noopener\">medzin\u00e1rodn\u00e9 \u010d\u00edsla<\/a> a \u0161k\u00e1lovate\u013en\u00fa univerz\u00e1lnos\u0165 pre prich\u00e1dzaj\u00face\/odch\u00e1dzaj\u00face hovory, CloudTalk pon\u00faka ove\u013ea robustnej\u0161iu, jednotn\u00fa alternat\u00edvu.<\/p>\n\n\n<div class=\"wp-block-cloudtalk-summary\"><div class=\"summary-block summary-block--sm\"><h3 id=\"ake-su-klucove-funkcie-mojo-dialer\" class=\"wp-block-heading\">Ak\u00e9 s\u00fa k\u013e\u00fa\u010dov\u00e9 funkcie Mojo Dialer?<\/h3>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Jednoriadkov\u00fd Power Dialer (~85 hovorov\/hodina) a Trojriadkov\u00fd Power Dialer (~300 hovorov\/hodina)                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Automatick\u00e9 odovzd\u00e1vanie odkazov a vysielanie s viacer\u00fdmi ID volaj\u00faceho                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Skripty asistovan\u00e9 AI, e-mailov\u00e9 \u0161abl\u00f3ny a generovanie n\u00e1sledn\u00fdch listov                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Mobiln\u00e9 aplik\u00e1cie: Mojo on the Go (volanie) a Mojo Door Knocker (oslovovanie od dver\u00ed k dver\u00e1m)                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Vstavan\u00fd mana\u017e\u00e9r potenci\u00e1lnych klientov \/ CRM s pozn\u00e1mkami, stavmi a ak\u010dn\u00fdmi pl\u00e1nmi                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Integr\u00e1cie: BoomTown, Real Geeks, Follow Up Boss, Zillow, Mailchimp, Google \u00b7 v\u0161etko ostatn\u00e9 cez Zapier alebo API Nation                    <\/div>\n                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div><\/div><\/div>\n\n\n<h2 id=\"co-hovoria-pouzivatelia-o-mojo-dialer\" class=\"wp-block-heading\">\u010co hovoria pou\u017e\u00edvatelia o Mojo Dialer<\/h2>\n\n<p>Na z\u00e1klade 20+ overen\u00fdch recenzi\u00ed z G2, Capterra a Trustpilot<\/p>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--pros wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude0a \u010co pou\u017e\u00edvatelia miluj\u00fa<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Trojriadkov\u00fd dialer udr\u017euje realitn\u00fdch vyh\u013ead\u00e1va\u010dov v rytme volania \u2014 vysok\u00fd objem hovorov za hodinu s r\u00fdchlou detekciou zdvihnutia                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Automatick\u00e9 odovzd\u00e1vanie odkazov \u0161etr\u00ed zna\u010dn\u00fd \u010das pri ka\u017edom zozname                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Vstavan\u00fd mana\u017e\u00e9r potenci\u00e1lnych klientov dobre funguje pre jednoduch\u00e9 sledovanie, ktor\u00e9 samostatn\u00ed agenti skuto\u010dne potrebuj\u00fa                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Jednoduch\u00e9 nastavenie a u\u010denie \u2014 v\u00e4\u010d\u0161ina agentov je produkt\u00edvna u\u017e po\u010das prv\u00e9ho d\u0148a                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u201eMilujem, \u017ee Mojo Dialer sa integruje s Follow Up Boss a funkcia trojit\u00e9ho dialera ma rob\u00ed efekt\u00edvnej\u0161\u00edm t\u00fdm, \u017ee mi pom\u00e1ha oslovi\u0165 ove\u013ea viac \u013eud\u00ed za hodinu. Milujem spr\u00e1vu s automatick\u00fdm odovzd\u00e1van\u00edm odkazu, pou\u017e\u00edvam ju st\u00e1le. Po\u010diato\u010dn\u00e9 nastavenie bolo jednoduch\u00e9! St\u00e1le MILUJEM Mojo.\u201c<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">Yola S.<\/div><div class=\"quote-block__position\">Intern\u00fd obchodn\u00fd z\u00e1stupca<\/div><\/div><\/div><a href=\"https:\/\/www.g2.com\/products\/mojo-dialer\/reviews\/mojo-dialer-review-9112868\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Cel\u00e1 recenzia <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--cons wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude24 \u010co pou\u017e\u00edvatelia nen\u00e1vidia<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Rot\u00e1cia ID volaj\u00faceho sa nespr\u00e1va v\u017edy konzistentne naprie\u010d mobiln\u00fdmi oper\u00e1tormi                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Tempo trojriadkov\u00e9ho dialera je popisovan\u00e9 ako nekonzistentn\u00e9 \u2014 presko\u010den\u00e9 \u010d\u00edsla a medzery v na\u010dasovan\u00ed                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Pou\u017e\u00edvate\u013esk\u00e9 rozhranie p\u00f4sob\u00ed zastaralo a n\u00e1sledn\u00e1 komunik\u00e1cia z\u00e1kazn\u00edckej podpory je pod\u013ea nieko\u013ek\u00fdch recenzi\u00ed nekonzistentn\u00e1                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Politika zru\u0161enia je len v aplik\u00e1cii, \u017eiadne zru\u0161enie e-mailom alebo telef\u00f3nom, predplaten\u00e9 pl\u00e1ny s\u00fa nevratn\u00e9                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u201eNep\u00e1\u010di sa mi, \u017ee ak ste v t\u00edme a potrebujete viacero dialerov, Mojo nepon\u00fakne \u0161peci\u00e1lne ceny ako in\u00e9 syst\u00e9my volania.\u201c<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">Tamica M.<\/div><div class=\"quote-block__position\">Obchodn\u00fd makl\u00e9r<\/div><\/div><\/div><a href=\"https:\/\/www.g2.com\/products\/mojo-dialer\/reviews\/mojo-dialer-review-1226023\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Cel\u00e1 recenzia <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div style=\"--rcc-slides-per-view: 2;\" class=\"wp-block-cloudtalk-review-card-carousel rcc--post-content wp-block-cloudtalk-review-card-carousel\" data-display-mode=\"post-content\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">O \u010dom hovoria \u013eudia o Mojo Dialer na G2?<\/h2><p class=\"rcc__description\">Pozrite sa, \u010do hovoria skuto\u010dn\u00ed pou\u017e\u00edvatelia o produkte Mojo Dialer na G2 \u2014 \u00faprimn\u00e9 recenzie, skuto\u010dn\u00e9 sk\u00fasenosti a sp\u00e4tn\u00e1 v\u00e4zba od t\u00edmov, ktor\u00e9 ho pou\u017e\u00edvali.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/G2.svg\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"3.5 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star review-card__star--half\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><defs><linearGradient id=\"halfStar\"><stop offset=\"55%\" stop-color=\"#F59E0B\"\/><stop offset=\"55%\" stop-color=\"#F5F5F5\"\/><\/linearGradient><\/defs><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"url(#halfStar)\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u201eSuper jednoduch\u00e9 pou\u017eitie, bez komplikovan\u00e9ho nastavenia. Miera kontaktu bola n\u00edzka od za\u010diatku do konca.\u201c<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Manuel S.<\/span><span class=\"review-card__tag review-card__tag--gray\">Mal\u00fd podnik<\/span><\/div><p class=\"review-card__position\">Mana\u017e\u00e9r marketingu<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"Logo G2\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"5 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u201eJe ve\u013emi jednoduch\u00e9 a bezprobl\u00e9mov\u00e9, aby sa va\u0161e pozn\u00e1mky v Mojo objavili aj v Boomtown. Niekedy m\u00f4\u017ee d\u00f4js\u0165 k oneskoreniu pri prenose.\u201c<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Jenni M.<\/span><span class=\"review-card__tag review-card__tag--gray\">Mal\u00fd podnik<\/span><\/div><p class=\"review-card__position\">Realitn\u00fd makl\u00e9r<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"Logo G2\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"0.5 out of 5 stars\"><svg class=\"review-card__star review-card__star--half\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><defs><linearGradient id=\"halfStar\"><stop offset=\"55%\" stop-color=\"#F59E0B\"\/><stop offset=\"55%\" stop-color=\"#F5F5F5\"\/><\/linearGradient><\/defs><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"url(#halfStar)\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u201e2 z 300 hovorov, ktor\u00e9 som uskuto\u010dnil, boli legit\u00edmne telef\u00f3nne \u010d\u00edsla. D\u00e1ta nie s\u00fa dobr\u00e9.\u201c<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Brock C.<\/span><span class=\"review-card__tag review-card__tag--gray\">Mal\u00fd podnik<\/span><\/div><p class=\"review-card__company\">N\u00e1zov spolo\u010dnosti<\/p><p class=\"review-card__position\">Asistent makl\u00e9ra<\/p><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"ci ci--sticky wp-block-cloudtalk-content-item\"><div class=\"ci__header\"><img decoding=\"async\" class=\"ci__icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/mojo-dialer-logo.png\" alt=\"\" width=\"32\" height=\"32\" loading=\"lazy\" \/><span class=\"ci__name\">Mojo Dialer<\/span><\/div><div class=\"ci__items\"><div class=\"ci__item\"><span class=\"ci__label\">Zalo\u017een\u00e9<\/span><span class=\"ci__value\">2008<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Ve\u013ekos\u0165 t\u00edmu<\/span><span class=\"ci__value\">11-50 zamestnancov<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Pokrytie<\/span><span class=\"ci__value\">3 krajiny<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Hodnotenie G2<\/span><span class=\"ci__value\">4.1\/5<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Po\u010diato\u010dn\u00e1 cena<\/span><span class=\"ci__value\">\u20ac10 agent + \u20ac89 jednoriadkov\u00fd dialer = min. \u20ac99\/mesiac<\/span><\/div><\/div><\/div><\/div>\n<\/div>\n\n\n<div class=\"wp-block-cloudtalk-homepage-hero-section wp-block-cloudtalk-homepage-hero-section\"><div class=\"homepage-hero-section homepage-hero-section--has-top-border\"><div class=\"homepage-hero-section__content\"><div class=\"homepage-hero-section__tags\"><span class=\"homepage-hero-section__tag\"><span>CloudTalk &#8211; #1 Mojo Dialer Alternative<\/span><\/span><span class=\"homepage-hero-section__tag homepage-hero-section__tag--highlighted\"><img loading=\"lazy\" decoding=\"async\" class=\"homepage-hero-section__tag-icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"\" width=\"16\" height=\"16\" \/><span>2025 Winter Leader<\/span><\/span><\/div><div class=\"homepage-hero-section__headline\"><h2>H\u013ead\u00e1te alternat\u00edvu k Mojo Dialer?<\/h2><\/div><div class=\"homepage-hero-section__description\"><p>Zistite, pre\u010do 4,000+ firiem pre\u0161lo na CloudTalk pre vynikaj\u00facu kvalitu hovorov a funkcie poh\u00e1\u0148an\u00e9 AI.<\/p><\/div><div class=\"homepage-hero-section__buttons\"><a href=\"https:\/\/www.cloudtalk.io\/sk\/vyskusat-demo\/\" class=\"btn btn-regular btn-secondary\">Z\u00edskajte demo<\/a><a href=\"https:\/\/www.cloudtalk.io\/sk\/blog\/ceny-mojo-dialera\/\" class=\"btn btn-regular btn-ghost\">Pozrite si porovnanie<\/a><\/div><div class=\"homepage-hero-section__logo-carousel\"><div class=\"wp-block-cloudtalk-logo-carousel wp-block-cloudtalk-logo-carousel\"><\/div><\/div><div class=\"homepage-hero-section__image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Product_Design.png\" alt=\"Hero image\" \/><div class=\"homepage-hero-section__video-blocks\"><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--1\"><div class=\"homepage-hero-section__video-text\">Pridajte ob\u013e\u00faben\u00e9 integr\u00e1cie<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Integracie_184x60.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--2\"><div class=\"homepage-hero-section__video-text\">Z\u00edskajte lok\u00e1lne \u010d\u00edsla<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Numbers_184x89.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--3\"><div class=\"homepage-hero-section__video-text\">Pridajte hlasov\u00fdch agentov AI<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Video_184x109.mp4\" autoplay loop playsinline muted><\/video><\/div><\/div><\/div><div class=\"homepage-hero-section__feature-highlights\"><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"22\" viewBox=\"0 0 23 22\" fill=\"none\"><path d=\"M14.5 2.5V1M18.4393 3.56066L19.5 2.5M19.5103 7.5H21.0103M20.9506 12C20.4489 17.0533 16.1853 21 11 21C5.47715 21 1 16.5228 1 11C1 5.81465 4.94668 1.5511 10 1.04938M11 7H15V11M14.6197 7C12.2653 10.3276 8.38636 12.5 4 12.5C2.9971 12.5 2.02072 12.3864 1.08302 12.1715\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Najlep\u0161ie hodnoten\u00fd na G2<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>CloudTalk, konzistentne vysoko hodnoten\u00fd na G2, pom\u00e1ha t\u00edmom r\u00fdchlej\u0161ie sa zabehn\u00fa\u0165, vyhn\u00fa\u0165 sa zlo\u017eitosti a spo\u013eahn\u00fa\u0165 sa na telef\u00f3nny syst\u00e9m, ktor\u00fd funguje o\u010dak\u00e1vane od prv\u00e9ho d\u0148a.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 16C12.866 16 16 12.866 16 9C16 5.13401 12.866 2 9 2C5.13401 2 2 5.13401 2 9C2 12.866 5.13401 16 9 16Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M15 22C18.866 22 22 18.866 22 15C22 11.134 18.866 8 15 8C11.134 8 8 11.134 8 15C8 18.866 11.134 22 15 22Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>100+ integr\u00e1ci\u00ed<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>V\u00e1\u0161 CRM, helpdesk a predajn\u00e9 n\u00e1stroje u\u017e spolu komunikuj\u00fa. CloudTalk sa jednoducho pripoj\u00ed ku konverz\u00e1cii a urob\u00ed ju ove\u013ea produkt\u00edvnej\u0161ou.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M2.68675 15.6451L4.59494 14.5435C4.6983 14.4839 4.8196 14.4631 4.9369 14.4851L8.6914 15.1878C8.99995 15.2455 9.28478 15.008 9.28338 14.6941L9.26876 11.4045C9.26836 11.3151 9.29193 11.2272 9.33701 11.15L11.2317 7.90621C11.3303 7.73739 11.3215 7.52658 11.2091 7.3666L8.01892 2.82568M19.0002 4.85905C13.5002 7.50004 16.5 11 17.5002 11.5C19.3773 12.4384 21.9876 12.5 21.9876 12.5C21.9958 12.3344 22 12.1677 22 12C22 6.47715 17.5228 2 12 2C6.47715 2 2 6.47715 2 12C2 17.5228 6.47715 22 12 22C12.1677 22 12.3344 21.9959 12.5 21.9877M16.7578 21.9398L13.591 13.591L21.9398 16.7578L18.2376 18.2376L16.7578 21.9398Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Pokrytie vo viac ako 160 krajin\u00e1ch<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Od susedstva a\u017e po cel\u00fd svet, CloudTalk udr\u017euje va\u0161e hovory jasn\u00e9, lok\u00e1lne a pripraven\u00e9 r\u00e1s\u0165 s va\u0161\u00edm podnikan\u00edm.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<section class=\"cs cs--bg-gradient-to-blue cs--layout-stacked wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">CloudTalk vs Mojo Dialer: Porovnanie<\/h2><p class=\"cs__description\">Zistite, ako CloudTalk poskytuje vynikaj\u00faci v\u00fdkon tam, kde je to najd\u00f4le\u017eitej\u0161ie<\/p><\/div><\/div>\n<div class=\"cs__content\"><div class=\"wp-block-cloudtalk-before-after-table\"><div class=\"bat__table\"><div class=\"bat__row bat__row--header\"><div class=\"bat__cell bat__cell--label\"><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__column-header\">Mojo Dialer<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__column-header\">CloudTalk<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Kan\u00e1ly<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Len odch\u00e1dzaj\u00face hlasov\u00e9 hovory. \u017diadne prich\u00e1dzaj\u00face smerovanie, ACD, IVR, SMS alebo omnichannel. Sp\u00e4tn\u00e9 volania id\u00fa na samostatn\u00fd telef\u00f3n.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Hlas (prich\u00e1dzaj\u00face + odch\u00e1dzaj\u00face), SMS, WhatsApp \u2014 plus vstavan\u00e9 IVR, ACD, smerovanie na z\u00e1klade zru\u010dnost\u00ed a spr\u00e1va frontov.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Analytika a AI<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Len preh\u013eady na z\u00e1klade dispoz\u00edci\u00ed. \u017diadny prepis hovorov, anal\u00fdza sentimentu, detekcia t\u00e9m ani dashboardy v\u00fdkonnosti agentov.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">AI Konverza\u010dn\u00e1 inteligencia pri ka\u017edom hovore \u2014 prepisy, s\u00fahrny, sentiment, sk\u00f3rovanie a dashboardy v\u00fdkonnosti t\u00edmu v re\u00e1lnom \u010dase.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Integr\u00e1cie s CRM<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Nat\u00edvne pre BoomTown, Real Geeks, Follow Up Boss. \u010coko\u013evek in\u00e9 (Salesforce, HubSpot, Pipedrive) vy\u017eaduje middleware Zapier alebo API Nation.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">CloudTalk: 160+ nat\u00edvnych integr\u00e1ci\u00ed vr\u00e1tane Salesforce, HubSpot, Pipedrive, Zendesk, Intercom \u2013 obojsmern\u00e1 synchroniz\u00e1cia, zdokumentovan\u00e9 mapovania pol\u00ed.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Ceny a pokrytie<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Minim\u00e1lne \u20ac99, ale funk\u010dn\u00e9 nastavenie pre jedn\u00e9ho agenta stoj\u00ed \u20ac164\u2013\u20ac214. D\u00e1ta len pre USA; obmedzen\u00e9 na 3 s\u00fabe\u017en\u00e9 linky na agenta.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Lite pl\u00e1n za \u20ac19 s modul\u00e1rnej\u0161\u00edm pr\u00edstupom, ktor\u00fd v\u00e1m umo\u017en\u00ed plati\u0165 iba za pokro\u010dil\u00fa AI alebo v\u00fdkon vyt\u00e1\u010dania, ktor\u00fd v\u00e1\u0161 t\u00edm skuto\u010dne pou\u017e\u00edva.<\/span><\/div><\/div><\/div><div class=\"bat__slider\" aria-label=\"Comparison cards\"><div class=\"bat__slider-track\"><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Kan\u00e1ly<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Mojo Dialer:<\/strong> Len odch\u00e1dzaj\u00face hlasov\u00e9 hovory. \u017diadne prich\u00e1dzaj\u00face smerovanie, ACD, IVR, SMS alebo omnichannel. Sp\u00e4tn\u00e9 volania id\u00fa na samostatn\u00fd telef\u00f3n.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Hlas (prich\u00e1dzaj\u00face + odch\u00e1dzaj\u00face), SMS, WhatsApp \u2014 plus vstavan\u00e9 IVR, ACD, smerovanie na z\u00e1klade zru\u010dnost\u00ed a spr\u00e1va frontov.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Analytika a AI<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Mojo Dialer:<\/strong> Len preh\u013eady na z\u00e1klade dispoz\u00edci\u00ed. \u017diadny prepis hovorov, anal\u00fdza sentimentu, detekcia t\u00e9m ani dashboardy v\u00fdkonnosti agentov.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> AI Konverza\u010dn\u00e1 inteligencia pri ka\u017edom hovore \u2014 prepisy, s\u00fahrny, sentiment, sk\u00f3rovanie a dashboardy v\u00fdkonnosti t\u00edmu v re\u00e1lnom \u010dase.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Integr\u00e1cie s CRM<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Mojo Dialer:<\/strong> Nat\u00edvne pre BoomTown, Real Geeks, Follow Up Boss. \u010coko\u013evek in\u00e9 (Salesforce, HubSpot, Pipedrive) vy\u017eaduje middleware Zapier alebo API Nation.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> CloudTalk: 160+ nat\u00edvnych integr\u00e1ci\u00ed vr\u00e1tane Salesforce, HubSpot, Pipedrive, Zendesk, Intercom \u2013 obojsmern\u00e1 synchroniz\u00e1cia, zdokumentovan\u00e9 mapovania pol\u00ed.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Ceny a pokrytie<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Mojo Dialer:<\/strong> Minim\u00e1lne \u20ac99, ale funk\u010dn\u00e9 nastavenie pre jedn\u00e9ho agenta stoj\u00ed \u20ac164\u2013\u20ac214. D\u00e1ta len pre USA; obmedzen\u00e9 na 3 s\u00fabe\u017en\u00e9 linky na agenta.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Lite pl\u00e1n za \u20ac19 s modul\u00e1rnej\u0161\u00edm pr\u00edstupom, ktor\u00fd v\u00e1m umo\u017en\u00ed plati\u0165 iba za pokro\u010dil\u00fa AI alebo v\u00fdkon vyt\u00e1\u010dania, ktor\u00fd v\u00e1\u0161 t\u00edm skuto\u010dne pou\u017e\u00edva.<\/span><\/div><\/div><\/div><div class=\"bat__slider-dots\" role=\"tablist\" aria-label=\"Slide navigation\"><\/div><\/div><\/div><\/div>\n<\/div><\/section>\n\n<section class=\"cs cs--bg-white cs--layout-inline cs--has-top-border wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">Pre\u010do si vybra\u0165 CloudTalk namiesto Mojo Dialer<\/h2><p class=\"cs__description\">P\u00e4\u0165 funkci\u00ed, o ktor\u00fdch n\u00e1m z\u00e1kazn\u00edci Mojo Dialer hovoria, \u017ee si \u017eelaj\u00fa, aby ich mali hne\u010f od za\u010diatku.<\/p><\/div><\/div>\n<div class=\"cs__content\"><div style=\"--fcg-cols: 3\" class=\"fcg wp-block-cloudtalk-feature-card-grid\"><div class=\"fcg__grid\"><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M14.0497 6C15.0264 6.19057 15.924 6.66826 16.6277 7.37194C17.3314 8.07561 17.8091 8.97326 17.9997 9.95M14.0497 2C16.0789 2.22544 17.9713 3.13417 19.4159 4.57701C20.8606 6.01984 21.7717 7.91101 21.9997 9.94M10.2266 13.8631C9.02506 12.6615 8.07627 11.3028 7.38028 9.85323C7.32041 9.72854 7.29048 9.66619 7.26748 9.5873C7.18576 9.30695 7.24446 8.96269 7.41447 8.72526C7.46231 8.65845 7.51947 8.60129 7.63378 8.48698C7.98338 8.13737 8.15819 7.96257 8.27247 7.78679C8.70347 7.1239 8.70347 6.26932 8.27247 5.60643C8.15819 5.43065 7.98338 5.25585 7.63378 4.90624L7.43891 4.71137C6.90747 4.17993 6.64174 3.91421 6.35636 3.76987C5.7888 3.4828 5.11854 3.4828 4.55098 3.76987C4.2656 3.91421 3.99987 4.17993 3.46843 4.71137L3.3108 4.86901C2.78117 5.39863 2.51636 5.66344 2.31411 6.02348C2.08969 6.42298 1.92833 7.04347 1.9297 7.5017C1.93092 7.91464 2.01103 8.19687 2.17124 8.76131C3.03221 11.7947 4.65668 14.6571 7.04466 17.045C9.43264 19.433 12.295 21.0575 15.3284 21.9185C15.8928 22.0787 16.1751 22.1588 16.588 22.16C17.0462 22.1614 17.6667 22 18.0662 21.7756C18.4263 21.5733 18.6911 21.3085 19.2207 20.7789L19.3783 20.6213C19.9098 20.0898 20.1755 19.8241 20.3198 19.5387C20.6069 18.9712 20.6069 18.3009 20.3198 17.7333C20.1755 17.448 19.9098 17.1822 19.3783 16.6508L19.1835 16.4559C18.8339 16.1063 18.6591 15.9315 18.4833 15.8172C17.8204 15.3862 16.9658 15.3862 16.3029 15.8172C16.1271 15.9315 15.9523 16.1063 15.6027 16.4559C15.4884 16.5702 15.4313 16.6274 15.3644 16.6752C15.127 16.8453 14.7828 16.904 14.5024 16.8222C14.4235 16.7992 14.3612 16.7693 14.2365 16.7094C12.7869 16.0134 11.4282 15.0646 10.2266 13.8631Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>Jednotnos\u0165 prich\u00e1dzaj\u00facich a odch\u00e1dzaj\u00facich hovorov<\/strong><\/h3><p class=\"fc__desc\">Mojo je len pre odch\u00e1dzaj\u00face hovory, \u010do vedie k zme\u0161kan\u00fdm sp\u00e4tn\u00fdm volaniam a fragmentovanej hist\u00f3rii. CloudTalk zvl\u00e1da oboje z jednej platformy, pri\u010dom vyu\u017e\u00edva <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/smerovaci-softver-zalozeny-na-zrucnostiach-zvysenie-efektivnosti-smerovania-agentov\/\" target=\"_blank\" rel=\"noreferrer noopener\">smerovanie na z\u00e1klade zru\u010dnost\u00ed<\/a> a <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/zaradovanie-hovorov-do-fronty-co-to-je-ako-to-funguje-a-osvedcene-postupy\/\" target=\"_blank\" rel=\"noreferrer noopener\">radenie hovorov<\/a>, aby sa zabezpe\u010dilo, \u017ee ka\u017ed\u00fd potenci\u00e1lny z\u00e1kazn\u00edk sa dostane k spr\u00e1vnemu agentovi a ka\u017ed\u00e1 interakcia je zaznamenan\u00e1 v jedinej hist\u00f3rii kampane.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M12 21L11.8999 20.8499C11.2053 19.808 10.858 19.287 10.3991 18.9098C9.99286 18.5759 9.52476 18.3254 9.02161 18.1726C8.45325 18 7.82711 18 6.57482 18H5.2C4.07989 18 3.51984 18 3.09202 17.782C2.71569 17.5903 2.40973 17.2843 2.21799 16.908C2 16.4802 2 15.9201 2 14.8V6.2C2 5.07989 2 4.51984 2.21799 4.09202C2.40973 3.71569 2.71569 3.40973 3.09202 3.21799C3.51984 3 4.07989 3 5.2 3H5.6C7.84021 3 8.96031 3 9.81596 3.43597C10.5686 3.81947 11.1805 4.43139 11.564 5.18404C12 6.03968 12 7.15979 12 9.4M12 21V9.4M12 21L12.1001 20.8499C12.7947 19.808 13.142 19.287 13.6009 18.9098C14.0071 18.5759 14.4752 18.3254 14.9784 18.1726C15.5467 18 16.1729 18 17.4252 18H18.8C19.9201 18 20.4802 18 20.908 17.782C21.2843 17.5903 21.5903 17.2843 21.782 16.908C22 16.4802 22 15.9201 22 14.8V6.2C22 5.07989 22 4.51984 21.782 4.09202C21.5903 3.71569 21.2843 3.40973 20.908 3.21799C20.4802 3 19.9201 3 18.8 3H18.4C16.1598 3 15.0397 3 14.184 3.43597C13.4314 3.81947 12.8195 4.43139 12.436 5.18404C12 6.03968 12 7.15979 12 9.4\" stroke=\"currentColor\" stroke-width=\"1.66667\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>Kou\u010ding zalo\u017een\u00fd na d\u00e1tach<\/strong><\/h3><p class=\"fc__desc\">Mojo sleduje objem, ale CloudTalk analyzuje podstatu. Na\u0161a platforma poskytuje kompletn\u00fd <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/prepis-hovorov\/\" target=\"_blank\" rel=\"noreferrer noopener\">prepis hovorov<\/a> a <a href=\"https:\/\/www.cloudtalk.io\/sk\/automaticke-suhrny-hovorov-a-znacky\/\" target=\"_blank\" rel=\"noreferrer noopener\">automatick\u00e9 s\u00fahrny hovorov<\/a> pre 100 % konverz\u00e1ci\u00ed, \u010d\u00edm premie\u0148a ka\u017edodenn\u00e9 vyh\u013ead\u00e1vanie potenci\u00e1lnych z\u00e1kazn\u00edkov na kou\u010dovac\u00ed cyklus zalo\u017een\u00fd na tom, \u010do bolo skuto\u010dne povedan\u00e9, nielen na po\u010dte dispoz\u00edci\u00ed.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 9V6C9 4.34315 7.65685 3 6 3C4.34315 3 3 4.34315 3 6C3 7.65685 4.34315 9 6 9H9ZM9 9V15M9 9H15M9 15V18C9 19.6569 7.65685 21 6 21C4.34315 21 3 19.6569 3 18C3 16.3431 4.34315 15 6 15H9ZM9 15H15M15 15H18C19.6569 15 21 16.3431 21 18C21 19.6569 19.6569 21 18 21C16.3431 21 15 19.6569 15 18V15ZM15 15V9M15 9V6C15 4.34315 16.3431 3 18 3C19.6569 3 21 4.34315 21 6C21 7.65685 19.6569 9 18 9H15Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>Nat\u00edvny ekosyst\u00e9m CRM<\/strong><\/h3><p class=\"fc__desc\">Integr\u00e1cie Mojo s\u00fa obmedzen\u00e9 na bal\u00edk pre nehnute\u013enosti, pri\u010dom pre v\u0161etko ostatn\u00e9 vy\u017eaduj\u00fa Zapier. CloudTalk pon\u00faka nat\u00edvnu, obojsmern\u00fa synchroniz\u00e1ciu pre <a href=\"https:\/\/www.cloudtalk.io\/sk\/integrovany-softver-pre-call-centra\/integracia-sluzby-pipedrive-telefonne-cislo-pre-hovory-sms-a-dalsie\/\" target=\"_blank\" rel=\"noreferrer noopener\">Pipedrive<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/sk\/integracia-so-systemom-zoho-crm-spojte-sa-so-svojimi-zakaznikmi-vo-velkom-meradle\/\" target=\"_blank\" rel=\"noreferrer noopener\">Zoho CRM<\/a> a 100+ \u010fal\u0161\u00edch n\u00e1strojov, \u010d\u00edm eliminuje oneskorenie synchroniz\u00e1cie a dodato\u010dn\u00e9 n\u00e1klady na middleware tretej strany.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M2 12H22M2 12C2 17.5228 6.47715 22 12 22M2 12C2 6.47715 6.47715 2 12 2M22 12C22 17.5228 17.5228 22 12 22M22 12C22 6.47715 17.5228 2 12 2M12 2C14.5013 4.73835 15.9228 8.29203 16 12C15.9228 15.708 14.5013 19.2616 12 22M12 2C9.49872 4.73835 8.07725 8.29203 8 12C8.07725 15.708 9.49872 19.2616 12 22\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>Glob\u00e1lny dosah vyh\u013ead\u00e1vania potenci\u00e1lnych z\u00e1kazn\u00edkov<\/strong><\/h3><p class=\"fc__desc\">Mojo je \u0161truktur\u00e1lne navrhnut\u00e9 len pre pracovn\u00e9 postupy v USA. CloudTalk p\u00f4sob\u00ed vo viac ako 160 krajin\u00e1ch a poskytuje <a href=\"https:\/\/www.cloudtalk.io\/virtual-local-phone-numbers\/\" target=\"_blank\" rel=\"noreferrer noopener\">virtu\u00e1lne miestne telef\u00f3nne \u010d\u00edsla<\/a> a <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/ziskajte-bezplatne-cisla-pre-svoju-firmu\/\" target=\"_blank\" rel=\"noreferrer noopener\">bezplatn\u00e9 \u010d\u00edsla<\/a> s automatick\u00fdm smerovan\u00edm \u0161pecificky vyladen\u00fdm pre medzin\u00e1rodn\u00fa kvalitu hlasu a lok\u00e1lnu pr\u00edtomnos\u0165.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M21 21H6.2C5.07989 21 4.51984 21 4.09202 20.782C3.71569 20.5903 3.40973 20.2843 3.21799 19.908C3 19.4802 3 18.9201 3 17.8V3M7 14.5V17.5M11.5 11.5V17.5M16 8.5V17.5M20.5 5.5V17.5\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>Neobmedzen\u00e1 priepustnos\u0165 vyt\u00e1\u010dania<\/strong><\/h3><p class=\"fc__desc\">Mojo obmedzuje agentov na 3 s\u00fabe\u017en\u00e9 linky, \u010d\u00edm vytv\u00e1ra strop priepustnosti s rastom t\u00edmov. <a href=\"https:\/\/www.cloudtalk.io\/?page_id=296734\" target=\"_blank\" rel=\"noreferrer noopener\">Power Dialer<\/a> a <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/inteligentne-vytacanie\/\" target=\"_blank\" rel=\"noreferrer noopener\">Smart Dialer<\/a> od CloudTalku automatizuj\u00fa tempo bez umel\u00fdch obmedzen\u00ed liniek, \u010do umo\u017e\u0148uje v\u00e1\u0161mu t\u00edmu predv\u00eddate\u013ene a efekt\u00edvne \u0161k\u00e1lova\u0165 objem konverz\u00e1ci\u00ed.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M13.5295 8.35186C12.9571 8.75995 12.2566 9 11.5 9C9.567 9 8 7.433 8 5.5C8 3.567 9.567 2 11.5 2C12.753 2 13.8522 2.65842 14.4705 3.64814M6 20.0872H8.61029C8.95063 20.0872 9.28888 20.1277 9.61881 20.2086L12.3769 20.8789C12.9753 21.0247 13.5988 21.0388 14.2035 20.9214L17.253 20.3281C18.0585 20.1712 18.7996 19.7854 19.3803 19.2205L21.5379 17.1217C22.154 16.5234 22.154 15.5524 21.5379 14.9531C20.9832 14.4134 20.1047 14.3527 19.4771 14.8103L16.9626 16.6449C16.6025 16.9081 16.1643 17.0498 15.7137 17.0498H13.2855L14.8311 17.0498C15.7022 17.0498 16.4079 16.3633 16.4079 15.5159V15.2091C16.4079 14.5055 15.9156 13.892 15.2141 13.7219L12.8286 13.1417C12.4404 13.0476 12.0428 13 11.6431 13C10.6783 13 8.93189 13.7988 8.93189 13.7988L6 15.0249M20 6.5C20 8.433 18.433 10 16.5 10C14.567 10 13 8.433 13 6.5C13 4.567 14.567 3 16.5 3C18.433 3 20 4.567 20 6.5ZM2 14.6L2 20.4C2 20.9601 2 21.2401 2.10899 21.454C2.20487 21.6422 2.35785 21.7951 2.54601 21.891C2.75992 22 3.03995 22 3.6 22H4.4C4.96005 22 5.24008 22 5.45399 21.891C5.64215 21.7951 5.79513 21.6422 5.89101 21.454C6 21.2401 6 20.9601 6 20.4V14.6C6 14.0399 6 13.7599 5.89101 13.546C5.79513 13.3578 5.64215 13.2049 5.45399 13.109C5.24008 13 4.96005 13 4.4 13L3.6 13C3.03995 13 2.75992 13 2.54601 13.109C2.35785 13.2049 2.20487 13.3578 2.10899 13.546C2 13.7599 2 14.0399 2 14.6Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>Jeden dod\u00e1vate\u013e, jedna modul\u00e1rna fakt\u00fara<\/strong><\/h3><p class=\"fc__desc\">Po\u010diato\u010dn\u00e1 cena Mojo sa \u010dasto zdvojn\u00e1sob\u00ed po pridan\u00ed funkci\u00ed nahr\u00e1vania a hlasov\u00fdch funkci\u00ed. Transparentn\u00fd <a href=\"https:\/\/www.cloudtalk.io\/sk\/cennik-softveru-pre-call-centra\/\" target=\"_blank\" rel=\"noreferrer noopener\">cenov\u00fd<\/a> model CloudTalku je modul\u00e1rny, \u010do zaru\u010duje, \u017ee plat\u00edte len za \u0161pecifick\u00fd v\u00fdkon vyt\u00e1\u010dania alebo AI funkcie, ktor\u00e9 v\u00e1\u0161 t\u00edm pou\u017e\u00edva, bez skryt\u00fdch poplatkov za z\u00e1kladn\u00e9 funkcie.<\/p><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/section>\n\n<div style=\"--rcc-slides-per-view: 2;\" class=\"wp-block-cloudtalk-review-card-carousel rcc--has-top-border wp-block-cloudtalk-review-card-carousel\" data-display-mode=\"section\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">Firmy, ktor\u00e9 pre\u0161li na CloudTalk<\/h2><p class=\"rcc__description\">Skuto\u010dn\u00e9 v\u00fdsledky od skuto\u010dn\u00fdch firiem, ktor\u00e9 urobili zmenu \u2013 a nikdy ne\u013eutovali.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201eNa starej platforme nebolo automatick\u00e9 vytv\u00e1ranie tiketov. Museli sme manu\u00e1lne kontrolova\u0165 z\u00e1znamy, aby sme zistili, ktor\u00e9 hovory boli zme\u0161kan\u00e9 a \u010di boli vybaven\u00e9. Bolo \u0165a\u017ek\u00e9 presne sledova\u0165, ko\u013eko hovorov sme zme\u0161kali alebo zvl\u00e1dli.\u201c<br><br>\u201ePo prechode na CloudTalk sa n\u00e1m po\u010det zme\u0161kan\u00fdch hovorov zn\u00ed\u017eil o 23 %. To nie je len \u010d\u00edslo; to s\u00fa z\u00e1kazn\u00edci, s ktor\u00fdmi sa dok\u00e1\u017eeme spoji\u0165, k\u00fdm nie je neskoro.\u201c<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Ayif Amrullah<\/cite><p class=\"social-proof-block__position\">Mana\u017e\u00e9r dod\u00e1vate\u013esk\u00fdch oper\u00e1ci\u00ed v Aspire<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">23%<\/span><span class=\"social-proof-block__statistic-description\">Pokles zme\u0161kan\u00fdch hovorov<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">50%<\/span><span class=\"social-proof-block__statistic-description\">R\u00fdchlej\u0161ia kontrola kvality s analytikou<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/aspire-logo-dark.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/aspire\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201eNemali sme d\u00f4veryhodn\u00e9 d\u00e1ta. Spr\u00e1vy sa nezhodovali, hovory neboli spr\u00e1vne nahr\u00e1van\u00e9 a dokonca aj nezrovnalosti vo faktur\u00e1cii sa stali opakovan\u00fdm probl\u00e9mom.\u201c<br><br>\u201eS CloudTalkom m\u00e1me kone\u010dne preh\u013ead. Vid\u00edme, ktor\u00e9 t\u00edmy vybavuj\u00fa hovory a \u010di s\u00fa na t\u00fato pr\u00e1cu vhodn\u00e9. To n\u00e1m umo\u017e\u0148uje prerozdeli\u0165 pracovn\u00e9 za\u0165a\u017eenie.\u201c<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Ana Pestana<\/cite><p class=\"social-proof-block__position\">Koordin\u00e1torka z\u00e1kazn\u00edckej sk\u00fasenosti v Alure<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">100%<\/span><span class=\"social-proof-block__statistic-description\">Pokles denn\u00fdch s\u0165a\u017enost\u00ed<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">Bezprobl\u00e9mov\u00e9<\/span><span class=\"social-proof-block__statistic-description\">Integr\u00e1cie s Helpdesk a Freshdesk<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/alura.png\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/alura\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201eS Aircallom sme mali mieru zdvihnutia hovorov 20\u201330 %. S CloudTalkom sme dosiahli 40\u201350 %. To urobilo obrovsk\u00fd rozdiel.\u201c<br><br>\u201eVe\u013emi \u010dasto pou\u017e\u00edvame funkciu zna\u010diek na sledovanie toho, kde sa potenci\u00e1lni z\u00e1kazn\u00edci nach\u00e1dzaj\u00fa v lieviku. A dashboard pom\u00e1ha ka\u017ed\u00e9mu z\u00e1stupcovi vidie\u0165, ako si vedie.\u201c<br><br><br><br><\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Syon Joshi<\/cite><p class=\"social-proof-block__position\">Riadite\u013e marketingu vo Velu<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">50%<\/span><span class=\"social-proof-block__statistic-description\">Miera zdvihnutia hovorov<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">\u00dapln\u00fd<\/span><span class=\"social-proof-block__statistic-description\">Preh\u013ead o v\u00fdkonnosti z\u00e1stupcov<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/velu-logo-dark.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/velu\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-faq wp-block-cloudtalk-faq--white wp-block-cloudtalk-faq--has-top-border wp-block-cloudtalk-faq-v2\" data-display-mode=\"section\"><div class=\"faq-block\"><div class=\"faq-block__header\"><h2 class=\"faq-block__title\">Frequently Asked Questions<\/h2><\/div><div class=\"faq-block__items\"><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-107\"><h3 class=\"faq-item__question-text\"><strong>Je Mojo Dialer efekt\u00edvny pre vyh\u013ead\u00e1vanie potenci\u00e1lnych klientov v oblasti nehnute\u013enost\u00ed?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-107\"><div class=\"faq-item__answer\"><p>Mojo zost\u00e1va osved\u010denou vo\u013ebou pre samostatn\u00fdch agentov zameran\u00fdch na vysok\u00fd objem studen\u00fdch hovorov pre FSBO (na predaj majite\u013eom) a exspirovan\u00e9 ponuky. Platforma je v\u0161ak striktne oddelen\u00e1; ch\u00fdbaj\u00fa jej integrovan\u00e9 <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/textove-spravy-sms\/\" target=\"_blank\" rel=\"noreferrer noopener\">textov\u00e9 spr\u00e1vy (SMS)<\/a><br>a pokro\u010dil\u00e9 <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/analytika\/\" target=\"_blank\" rel=\"noreferrer noopener\">analytick\u00e9 n\u00e1stroje<\/a>, ktor\u00e9 modern\u00e9 t\u00edmy potrebuj\u00fa na sledovanie dlhodobej v\u00fdkonnosti kampan\u00ed nad r\u00e1mec objemu hovorov.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-108\"><h3 class=\"faq-item__question-text\"><strong>Dok\u00e1\u017ee Mojo Dialer spracova\u0165 prich\u00e1dzaj\u00face z\u00e1kazn\u00edcke hovory?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-108\"><div class=\"faq-item__answer\"><p>Mojo je \u0161truktur\u00e1lne navrhnut\u00e9 len pre pracovn\u00e9 postupy odch\u00e1dzaj\u00facich hovorov. Ch\u00fdba mu logika na spr\u00e1vu prich\u00e1dzaj\u00facich front, \u010do znamen\u00e1, \u017ee sp\u00e4tn\u00e9 volania od potenci\u00e1lnych z\u00e1kazn\u00edkov zvy\u010dajne prich\u00e1dzaj\u00fa na osobn\u00e9 mobiln\u00e9 linky, kde s\u00fa \u010dasto zme\u0161kan\u00e9. CloudTalk to zjednocuje t\u00fdm, \u017ee umo\u017e\u0148uje potenci\u00e1lnym z\u00e1kazn\u00edkom po\u017eiada\u0165 o <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/callback\/\" target=\"_blank\" rel=\"noreferrer noopener\">sp\u00e4tn\u00e9 volanie<\/a> alebo by\u0165 smerovan\u00ed cez profesion\u00e1lnu frontu, \u010d\u00edm sa cel\u00e1 hist\u00f3ria interakci\u00ed uchov\u00e1va na jednom mieste.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-109\"><h3 class=\"faq-item__question-text\"><strong>Ako sa ceny Mojo Dialer porovn\u00e1vaj\u00fa s modern\u00fdmi alternat\u00edvami?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-109\"><div class=\"faq-item__answer\"><p>Zatia\u013e \u010do po\u010diato\u010dn\u00e1 cena Mojo \u20ac89 sa zd\u00e1 n\u00edzka, plne funk\u010dn\u00e9 nastavenie \u2013 vr\u00e1tane nahr\u00e1vania hovorov, ID volaj\u00faceho a hlasov\u00fdch funkci\u00ed \u2013 \u010dasto presahuje \u20ac214 na agenta. R\u00fdchlo rast\u00face t\u00edmy n\u00e1jdu v\u00e4\u010d\u0161iu hodnotu v platform\u00e1ch, ktor\u00e9 podporuj\u00fa <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/neobmedzene-subezne-hovory-v-cloudovom-telefonnom-systeme\/\" target=\"_blank\" rel=\"noreferrer noopener\">neobmedzen\u00e9 s\u00fabe\u017en\u00e9 hovory<\/a> bez obmedzen\u00ed liniek na z\u00e1klade hardv\u00e9ru alebo skryt\u00fdch poplatkov za jednotliv\u00e9 funkcie.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-110\"><h3 class=\"faq-item__question-text\"><strong>Ktor\u00e9 CRM nemaj\u00fa nat\u00edvne integr\u00e1cie s Mojo?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-110\"><div class=\"faq-item__answer\"><p>Nat\u00edvna konektivita Mojo je do zna\u010dnej miery obmedzen\u00e1 na CRM pre nehnute\u013enosti, ako s\u00fa BoomTown a Follow Up Boss. Pre firmy pou\u017e\u00edvaj\u00face glob\u00e1lne platformy ako Salesforce alebo Pipedrive si pracovn\u00fd postup vy\u017eaduje <a href=\"https:\/\/www.cloudtalk.io\/sk\/integrovany-softver-pre-call-centra\/integracia-call-centra-pre-zapier\/\" target=\"_blank\" rel=\"noreferrer noopener\">middleware Zapier<\/a>. To vytv\u00e1ra oneskorenie synchroniz\u00e1cie a dodato\u010dn\u00e9 mesa\u010dn\u00e9 n\u00e1klady, ktor\u00e9 zmizn\u00fa pri pou\u017e\u00edvan\u00ed viac ako 100 nat\u00edvnych, obojsmern\u00fdch integr\u00e1ci\u00ed CloudTalku.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-111\"><h3 class=\"faq-item__question-text\"><strong>Podporuje Mojo Dialer vyh\u013ead\u00e1vanie potenci\u00e1lnych klientov mimo Spojen\u00fdch \u0161t\u00e1tov?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-111\"><div class=\"faq-item__answer\"><p>Mojo je vyvinut\u00e9 takmer v\u00fdlu\u010dne pre americk\u00fd realitn\u00fd trh a jeho produkty s \u00fadajmi o potenci\u00e1lnych z\u00e1kazn\u00edkoch s\u00fa len pre USA. Pre t\u00edmy p\u00f4sobiace glob\u00e1lne, CloudTalk poskytuje <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/maskovanie-id-volajuceho-chrante-svoje-telefonne-cislo\/\" target=\"_blank\" rel=\"noreferrer noopener\">virtu\u00e1lne ID volaj\u00faceho<\/a> a pokrytie viacer\u00fdch regi\u00f3nov, aby ste si udr\u017eali lok\u00e1lnu pr\u00edtomnos\u0165 a vysok\u00fa mieru odpoved\u00ed bez oh\u013eadu na to, kde sa va\u0161i potenci\u00e1lni z\u00e1kazn\u00edci nach\u00e1dzaj\u00fa.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-112\"><h3 class=\"faq-item__question-text\"><strong>Ako sa kvalita hovorov Mojo porovn\u00e1va s cloudov\u00fdm VoIP?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-112\"><div class=\"faq-item__answer\"><p>Mojo sa spolieha na tradi\u010dn\u00fa infra\u0161trukt\u00faru zalo\u017een\u00fa na meden\u00fdch k\u00e1bloch, ktor\u00fa niektor\u00ed pou\u017e\u00edvatelia preferuj\u00fa pre r\u00fdchlos\u0165 pripojenia. Modern\u00e9 cloudov\u00e9 siete v\u0161ak poskytuj\u00fa vynikaj\u00facu ochranu pred ozna\u010dovan\u00edm ako \u201eSpam\u201c prostredn\u00edctvom vstavanej <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/stir-shaken-co-je-to-a-ako-pomaha\/\" target=\"_blank\" rel=\"noreferrer noopener\">zhody so \u0161tandardom STIR\/SHAKEN<\/a> a automatickej rot\u00e1cie \u010d\u00edsiel \u2013 funkcie, ktor\u00e9 p\u00f4vodn\u00e9 hardv\u00e9rov\u00e9 z\u00e1klady Mojo nem\u00f4\u017eu \u013eahko replikova\u0165 vo ve\u013ekom meradle.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-113\"><h3 class=\"faq-item__question-text\"><strong>Pon\u00faka Mojo funkcie AI, ako s\u00fa s\u00fahrny konverz\u00e1ci\u00ed?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-113\"><div class=\"faq-item__answer\"><p>Mojo vyu\u017e\u00edva AI prim\u00e1rne na generovanie skriptov a \u0161abl\u00f3n, nie na anal\u00fdzu \u017eiv\u00fdch hovorov. CloudTalk poskytuje hlb\u0161iu konverza\u010dn\u00fa inteligenciu automatick\u00fdm zobrazovan\u00edm <a href=\"https:\/\/www.cloudtalk.io\/sk\/analyza-sentimentu\/\" target=\"_blank\" rel=\"noreferrer noopener\">anal\u00fdzy sentimentu<\/a><br>a <a href=\"https:\/\/www.cloudtalk.io\/sk\/extrakcia-tem\/\" target=\"_blank\" rel=\"noreferrer noopener\">extrakcie t\u00e9m<\/a> pre ka\u017ed\u00fa interakciu, pri\u010dom tieto poznatky priamo pren\u00e1\u0161a do v\u00e1\u0161ho CRM.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-114\"><h3 class=\"faq-item__question-text\"><strong>\u010co by som mal vedie\u0165 o podmienkach zru\u0161enia slu\u017eby Mojo?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-114\"><div class=\"faq-item__answer\"><p>Mojo vy\u017eaduje, aby sa v\u0161etky zru\u0161enia spracov\u00e1vali prostredn\u00edctvom ich dashboardu v aplik\u00e1cii; neakceptuj\u00fa \u017eiadosti telefonicky ani e-mailom. Toto je \u010dast\u00fd probl\u00e9m v u\u017e\u00edvate\u013esk\u00fdch recenzi\u00e1ch, preto je d\u00f4le\u017eit\u00e9 zdokumentova\u0165 si nastavenia \u00fa\u010dtu a overi\u0165 si postup na zru\u0161enie predplatn\u00e9ho predt\u00fdm, ako sa zavia\u017eete k dlhodob\u00e9mu pl\u00e1nu vyh\u013ead\u00e1vania potenci\u00e1lnych klientov.<\/p><\/div><\/div><\/div><\/div><div class=\"faq-block__cta\"><div class=\"faq-block__cta-image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/Avatar-group.png\" alt=\"\" \/><\/div><div class=\"faq-block__cta-content\"><h3 class=\"faq-block__cta-title\">M\u00e1te e\u0161te ot\u00e1zky?<\/h3><p class=\"faq-block__cta-description\">Nem\u00f4\u017eete n\u00e1js\u0165 odpove\u010f, ktor\u00fa h\u013ead\u00e1te? Porozpr\u00e1vajte sa s na\u0161\u00edm priate\u013esk\u00fdm t\u00edmom.<\/p><div class=\"faq-block__cta-button\"><a href=\"https:\/\/www.cloudtalk.io\/demo-b\/\" class=\"btn btn-primary\">Kontaktujte n\u00e1s<\/a><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"demo-ab-block--section wp-block-cloudtalk-demo-ab\"><div class=\"demo-ab-block\"><div class=\"demo-ab-block__hero\"><div class=\"demo-ab-block__hero-content\"><h2 class=\"demo-ab-block__heading\">Pripraven\u00ed za\u017ei\u0165 vynikaj\u00facu kvalitu hovorov?<\/h2><p class=\"demo-ab-block__hero-paragraph\">Pripojte sa k viac ako 4 000 firm\u00e1m, ktor\u00e9 d\u00f4veruj\u00fa CloudTalku pre svoje obchodn\u00e9 a podporn\u00e9 hovory. Zistite, pre\u010do CloudTalk prin\u00e1\u0161a lep\u0161ie v\u00fdsledky ako Mojo Dialer.<\/p><div class=\"demo-ab-block__list-wrapper\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--numbered wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--numbered\"><ol class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">01<\/span>\n                        <div class=\"list-block__content\">\n                                            <\/div>\n        <\/li>\n<\/ol><\/div><\/div><\/div><\/div><\/div><div class=\"demo-ab-block__form-section\"><div class=\"demo-ab-block__form-wrap\"><div class=\"demo-ab-block__form-content demo-form\">\n<div class=\"ct-demo-form\">\n<!--[if lte IE 8]>\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2-legacy.js\"><\/script>\n<![endif]-->\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2.js\"><\/script>\n<script>\n\nlet searchParams = new URLSearchParams(window.location.search);\nsearchParams.has('filled_email');\nlet emailVal = searchParams.get('filled_email');\n\nhbspt.forms.create({\n\tregion: \"na1\",\n\tportalId: \"6195055\",\n\tformId: \"209cca80-551b-4b65-ae93-766d7218210e\",\n    onFormReady: function($form) {\n        $form.attr(\"data-default-form-id\", \"866072\");\n        if(emailVal) {\n            $form.find('input[name=\"email\"]').val(emailVal).change(); \n        }\n    },\n    onFormSubmit: function (form) {\n        window.dataLayer = window.dataLayer || [];\t \n        dataLayer.push({\n            'event': 'demoFormSubmitted',\n            'registrationFirstName': form.find(\"[name=firstname]\").val(),\n            'registrationLastName': form.find(\"[name=lastname]\").val(),\n            'registrationEmail': form.find(\"[name=email]\").val(),\n            'registrationPhoneNumber': form.find(\"[name=phone]\").val(),\n            'registrationUserNumber': form.find(\"[name=demo__users]\").find(\":selected\").val()\n        });\n    }\n});\n<\/script>\n<\/div>\n\n<div class=\"ct-referral-form\">\n<script>\n  hbspt.forms.create({\n    portalId: \"6195055\",\n    formId: \"6a618028-e42d-4ae6-bc9b-002fc38cc18a\",\n    region: \"na1\"\n  });\n<\/script>\n<\/div>\n<\/div><\/div><\/div><div class=\"demo-ab-block__rating-cards\"><div class=\"demo-ab-block__rating-cards-track\"><div class=\"demo-ab-block__rating-card\"><div class=\"demo-ab-block__rating-card-header\"><div class=\"demo-ab-block__rating-card-logos\"><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"G2 logo\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><\/div><div class=\"demo-ab-block__rating-card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_0)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_0\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_1)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_1\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_2)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_2\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_3)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"demo-ab-block__rating-card-content\"><p class=\"demo-ab-block__rating-card-label\">Recenzie<\/p><p class=\"demo-ab-block__rating-card-number\">20+<\/p><\/div><\/div><div class=\"demo-ab-block__rating-card\"><div class=\"demo-ab-block__rating-card-header\"><div class=\"demo-ab-block__rating-card-logos\"><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/capterra.svg\" alt=\"\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><\/div><div class=\"demo-ab-block__rating-card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_1_0)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 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6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"under-navigation-social-proof-block__card-content\"><p class=\"under-navigation-social-proof-block__card-number\">4,000+&nbsp;<\/p><p class=\"under-navigation-social-proof-block__card-label\">Z\u00e1kazn\u00edci<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-seo-hero wp-block-cloudtalk-seo-hero\"><div class=\"sh\"><h1 class=\"sh__title\">Recenzia Dialpad 2026: <br>Funkcie, ceny a sp\u00e4tn\u00e1 v\u00e4zba od pou\u017e\u00edvate\u013eov<\/h1><p class=\"sh__description\">Zva\u017eujete Dialpad? Zistite, \u010do hovoria skuto\u010dn\u00ed pou\u017e\u00edvatelia o kvalite hovorov, funkci\u00e1ch AI a n\u00e1kladoch na podporu \u2014 a pozrite si, ako sa s n\u00edm porovn\u00e1va CloudTalk.<\/p><div class=\"sh__buttons wp-block-buttons\"><div class=\"wp-block-button btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/sk\/vyskusat-demo\/\" class=\"wp-block-button__link wp-element-button\">Z\u00edskajte demo CloudTalku<\/a><\/div><div class=\"wp-block-button btn-ghost btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/?page_id=10727\" class=\"wp-block-button__link wp-element-button\">Alternat\u00edvy Dialpadu \u2192<\/a><\/div><\/div><\/div><\/div>\n\n\n<div class=\"wp-block-cloudtalk-row\" style=\"--column-widths:minmax(0, 280px) minmax(660px, 1fr) minmax(0, 280px);--mobile-order-1:2;--mobile-order-2:3;--mobile-order-3:1\">\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"wp-block-cloudtalk-table-of-contents\" data-level-depth=\"3\" data-total-items=\"3\"><div class=\"toc__heading\">Table of contents<\/div><div class=\"toc__list\"><div class=\"toc__item level-2\"><a href=\"#co-je-dialpad\">\u010co je Dialpad?<\/a><\/div><div class=\"toc__item level-3\"><a href=\"#ake-su-klucove-funkcie-dialpadu\">Ak\u00e9 s\u00fa k\u013e\u00fa\u010dov\u00e9 funkcie Dialpadu?<\/a><\/div><div class=\"toc__item level-2\"><a href=\"#co-hovoria-pouzivatelia-o-dialpade\">\u010co hovoria pou\u017e\u00edvatelia o Dialpade?<\/a><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><h2 id=\"co-je-dialpad\" class=\"wp-block-heading\">\u010co je Dialpad?<\/h2>\n\n<p>Dialpad je cloudov\u00fd <a href=\"https:\/\/www.cloudtalk.io\/sk\/voip-telefonna-ustredna\/\">telef\u00f3nny syst\u00e9m pre firmy<\/a>, ktor\u00fd kombinuje hlasov\u00e9 hovory, SMS\/MMS spr\u00e1vy a t\u00edmov\u00fd chat v jedinej aplik\u00e1cii, \u010d\u00edm sa st\u00e1va jednotn\u00fdm centrom pre hybridn\u00e9 a vzdialen\u00e9 t\u00edmy, ktor\u00e9 h\u013eadaj\u00fa rie\u0161enie presahuj\u00face tradi\u010dn\u00e9 VoIP.<\/p>\n\n<p>Pre t\u00edmy, ktor\u00e9 uprednost\u0148uj\u00fa AI kou\u010ding v re\u00e1lnom \u010dase a konverza\u010dn\u00fa inteligenciu, Dialpad pon\u00faka presved\u010div\u00fa sadu funkci\u00ed. Av\u0161ak, ke\u010f sa firmy \u0161k\u00e1luj\u00fa alebo vy\u017eaduj\u00fa <a href=\"https:\/\/www.cloudtalk.io\/sk\/softver-pre-outbound-call-centra\/\">pokro\u010dil\u00e9 odch\u00e1dzaj\u00face vyt\u00e1\u010danie<\/a>, \u0161ir\u0161ie medzin\u00e1rodn\u00e9 pokrytie \u010d\u00edslami alebo <a href=\"https:\/\/www.cloudtalk.io\/sk\/integrovany-softver-pre-call-centra\/\">integr\u00e1cie CRM<\/a> bez nutnosti upgradu \u00farovne, pou\u017e\u00edvatelia sa \u010dasto stret\u00e1vaj\u00fa so \u0161truktur\u00e1lnymi obmedzeniami a skryt\u00fdmi n\u00e1kladmi, ktor\u00e9 komplikuj\u00fa celkov\u00e9 n\u00e1klady na vlastn\u00edctvo.<\/p>\n\n\n<div class=\"wp-block-cloudtalk-summary\"><div class=\"summary-block summary-block--sm\"><h3 id=\"ake-su-klucove-funkcie-dialpadu\" class=\"wp-block-heading\">Ak\u00e9 s\u00fa k\u013e\u00fa\u010dov\u00e9 funkcie Dialpadu?<\/h3>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Zjednoten\u00e9 volanie, SMS\/MMS a t\u00edmov\u00fd chat v jednej cloudovej aplik\u00e1cii (pre stoln\u00e9 po\u010d\u00edta\u010de a mobiln\u00e9 zariadenia)                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    AI transkripcia a automatick\u00e9 s\u00fahrny hovorov poh\u00e1\u0148an\u00e9 DialpadGPT \u2014 propriet\u00e1rnym LLM tr\u00e9novan\u00fdm na viac ako 5 miliard\u00e1ch min\u00fat obchodn\u00fdch konverz\u00e1ci\u00ed                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    AI Live Coach v re\u00e1lnom \u010dase, ktor\u00fd zobrazuje tipy na zvl\u00e1danie n\u00e1mietok, ke\u010f sa po\u010das hovoru zistia k\u013e\u00fa\u010dov\u00e9 slov\u00e1 ako \u201ecena\u201c alebo n\u00e1zvy konkurentov                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <a href=\"https:\/\/www.cloudtalk.io\/sk\/integrovany-softver-pre-call-centra\/\">CRM integr\u00e1cie<\/a> so Salesforce, HubSpot a Zendesk (dostupn\u00e9 len na \u00farovni Pro a vy\u0161\u0161ej)                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Power dialer v r\u00e1mci produktu Dialpad Sell pre t\u00edmy odch\u00e1dzaj\u00faceho predaja                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    AI CSAT bodovanie, ktor\u00e9 automaticky predpoved\u00e1 spokojnos\u0165 z\u00e1kazn\u00edkov naprie\u010d 100 % interakci\u00ed                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Agentick\u00e1 AI platforma s Agent Studio na vytv\u00e1ranie AI agentov bez k\u00f3du naprie\u010d hlasov\u00fdmi a digit\u00e1lnymi kan\u00e1lmi                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Kontaktn\u00e9 centrum (podpora Dialpad) s <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/co-je-interaktivna-hlasova-odozva-ivrvyhody-a-nastavenie\/\">IVR<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/monitorovanie-hovorov-co-to-je-ako-funguje-a-ake-su-vyhody\/\">monitorovan\u00edm hovorov<\/a> a omnichannel smerovan\u00edm                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div><\/div><\/div>\n\n\n<h2 id=\"co-hovoria-pouzivatelia-o-dialpade\" class=\"wp-block-heading\">\u010co hovoria pou\u017e\u00edvatelia o Dialpade?<\/h2>\n\n<p>Na z\u00e1klade viac ako 500 overen\u00fdch recenzi\u00ed z G2, Capterra a Trustpilot<\/p>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--pros wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude0a \u010co sa pou\u017e\u00edvate\u013eom na Dialpade p\u00e1\u010di?<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Intuit\u00edvne, modern\u00e9 rozhranie, ktor\u00e9 p\u00f4sob\u00ed zn\u00e1mo pre t\u00edmy u\u017e pou\u017e\u00edvaj\u00face Google Workspace alebo Microsoft 365                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    AI transkripcia a \u017eiv\u00fd kou\u010ding, ktor\u00e9 zni\u017euj\u00fa post-hovorov\u00fa administrat\u00edvu a podporuj\u00fa usmernenie z\u00e1stupcov v re\u00e1lnom \u010dase                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    R\u00fdchle nastavenie a onboardovanie pre mal\u00e9 a stredn\u00e9 t\u00edmy, ktor\u00e9 potrebuj\u00fa r\u00fdchlo spusti\u0165 <a href=\"https:\/\/www.cloudtalk.io\/blog\/what-is-a-cloud-phone-system\/\">cloudov\u00fd telef\u00f3nny syst\u00e9m<\/a>                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Integrovan\u00fd dizajn, ktor\u00fd zni\u017euje prep\u00ednanie kontextu medzi samostatn\u00fdmi n\u00e1strojmi na volanie, chat a video                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u201eDialpad je jednoduch\u00fd VOIP klient so skvel\u00fdmi AI n\u00e1strojmi na rekapitul\u00e1ciu a zhrnutie stretnut\u00ed. Webov\u00e1 str\u00e1nka sa \u013eahko ovl\u00e1da a administr\u00e1torsk\u00e1 oblas\u0165 umo\u017e\u0148uje jednoducho prezera\u0165 reporty a sledova\u0165 aktivitu pou\u017e\u00edvate\u013eov v re\u00e1lnom \u010dase. Pon\u00faka tie\u017e flexibilitu pri v\u00fdbere zariadenia, na ktor\u00e9 prij\u00edmate hovory alebo spr\u00e1vy.\u201c<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2022\/09\/reversed-g2@2x.png\" alt=\"Overen\u00fd pou\u017e\u00edvate\u013e G2\" \/><\/div><div class=\"quote-block__author\"><div class=\"quote-block__name\">Overen\u00fd pou\u017e\u00edvate\u013e G2<\/div><div class=\"quote-block__position\">Riadenie neziskov\u00fdch organiz\u00e1ci\u00ed<\/div><\/div><\/div><a href=\"https:\/\/www.g2.com\/products\/dialpad\/reviews?target=blank&#038;rel=nofollow\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Cel\u00e1 recenzia <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--cons wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude24 \u010co sa pou\u017e\u00edvate\u013eom na Dialpade nep\u00e1\u010di?<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Inzerovan\u00e1 cena \u20ac15\/pou\u017e\u00edvate\u013e v\u00fdrazne st\u00fapa, akon\u00e1hle sa zoh\u013eadnia dodato\u010dn\u00e9 \u010d\u00edsla, prekro\u010denie objemu SMS a integr\u00e1cie CRM                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <a href=\"https:\/\/www.cloudtalk.io\/sk\/integrovany-softver-pre-call-centra\/\">Integr\u00e1cie CRM<\/a> \u2014 vr\u00e1tane Salesforce a HubSpot \u2014 s\u00fa uzamknut\u00e9 za \u00farov\u0148ou Pro (minim\u00e1lne \u20ac25\/pou\u017e\u00edvate\u013e\/mesiac)                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Integr\u00e1cia so Salesforce sa spolieha na roz\u0161\u00edrenie prehliada\u010da, \u010do sp\u00f4sobuje zlyhania synchroniz\u00e1cie a tich\u00e9 v\u00fdpadky d\u00e1t, ktor\u00e9 si vy\u017eaduj\u00fa manu\u00e1lnu kontrolu z\u00e1znamov                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    \u017diadny <a href=\"https:\/\/www.cloudtalk.io\/sk\/paralelny-dialer\/\">paraleln\u00fd<\/a> ani <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/inteligentne-vytacanie\/\">smart dialer<\/a> \u2014 power dialer je obmedzen\u00fd len na produkt Dialpad Sell a vy\u0161\u0161ie \u00farovne                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Medzin\u00e1rodn\u00e9 pokrytie \u010d\u00edslami obmedzen\u00e9 na viac ako 70 kraj\u00edn bez automatickej prevencie spamu alebo rot\u00e1cie \u010d\u00edsel                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Form\u00e1lna SLA pre dostupnos\u0165 je k dispoz\u00edcii len na \u00farovni Enterprise, ktor\u00e1 vy\u017eaduje minim\u00e1lne 100 pou\u017e\u00edvate\u013eov \u2014 \u010do men\u0161ie t\u00edmy ponech\u00e1va bez zmluvn\u00fdch z\u00e1ruk spo\u013eahlivosti                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u201eZ\u00e1kazn\u00edcky servis je najhor\u0161\u00ed, ak\u00fd som kedy videl. Po\u017eiadali sme o pridanie licencie do n\u00e1\u0161ho \u00fa\u010dtu, preto\u017ee sa k praxi pridal nov\u00fd lek\u00e1r. O 2 mesiace nesk\u00f4r a st\u00e1le \u017eiadne rie\u0161enie. Chatovali sme online s niek\u00fdm viac ako 2 hodiny. St\u00e1le \u017eiadne rie\u0161enie. Na e-maily nikto nereaguje. Prech\u00e1dzame na Spruce.\u201c<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/G2.svg\" alt=\"Overen\u00fd pou\u017e\u00edvate\u013e G2\" \/><\/div><div class=\"quote-block__author\"><div class=\"quote-block__name\">Overen\u00fd pou\u017e\u00edvate\u013e G2<\/div><div class=\"quote-block__position\">Lek\u00e1r<\/div><\/div><\/div><a href=\"https:\/\/www.g2.com\/products\/dialpad\/reviews?target=blank&#038;rel=nofollow\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Cel\u00e1 recenzia <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div style=\"--rcc-slides-per-view: 2;\" class=\"wp-block-cloudtalk-review-card-carousel rcc--post-content wp-block-cloudtalk-review-card-carousel\" data-display-mode=\"post-content\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">\u010co hovoria \u013eudia o Dialpade na G2?<\/h2><p class=\"rcc__description\">Pozrite si, \u010do hovoria skuto\u010dn\u00ed pou\u017e\u00edvatelia o Dialpade na G2 \u2014 \u00faprimn\u00e9 recenzie, skuto\u010dn\u00e9 sk\u00fasenosti a sp\u00e4tn\u00e1 v\u00e4zba od t\u00edmov, ktor\u00e9 ho pou\u017eili v praxi.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/thumb_square_d2f4d0eb2af6a720a1a614305835b5a8.webp\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"0 out of 5 stars\"><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> Na\u0161e predaje drasticky klesli od implement\u00e1cie tejto slu\u017eby. Nie je prehnan\u00e9 poveda\u0165, \u017ee klesli na polovicu, a to nie je n\u00e1hoda. Mno\u017estvo probl\u00e9mov s touto slu\u017ebou, od zru\u0161en\u00fdch hovorov po potrebu \u201ehackovania\u201c syst\u00e9mu, \u010dast\u00e9 spamov\u00e9 hovory, falo\u0161n\u00e9 s\u013euby a neust\u00e1le odpojenia od n\u00e1\u0161ho CRM, to v\u0161etko prispelo k v\u00fdrazn\u00e9mu poklesu na\u0161ich pr\u00edjmov. Bola to finan\u010dn\u00e1 katastrofa a my nem\u00e1me in\u00fa mo\u017enos\u0165, ako prehodnoti\u0165 cel\u00fa na\u0161u obchodn\u00fa strat\u00e9giu kv\u00f4li tejto stra\u0161nej sk\u00fasenosti.<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Samuel B.<\/span><span class=\"review-card__tag review-card__tag--gray\">Stredn\u00fd trh<\/span><span class=\"review-card__tag review-card__tag--blue\">Z\u00e1kazn\u00edcke oper\u00e1cie<\/span><\/div><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/thumb_square_1bd250bbd3f6d0c609cabaa3c1e45c8a.webp\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"0 out of 5 stars\"><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u00da\u010dtuj\u00fa n\u00e1m viac ako dvojn\u00e1sobok toho, \u010do potrebujeme. Plat\u00edme viac ako 10-n\u00e1sobok sumy, za ktor\u00fa sme p\u00f4vodne podp\u00edsali zmluvu. Klamali n\u00e1m, ke\u010f n\u00e1m povedali, \u017ee zn\u00ed\u017eia po\u010det pou\u017e\u00edvate\u013eov na skuto\u010dn\u00fd po\u010det, ktor\u00fd m\u00e1me. Neust\u00e1le n\u00e1m zvy\u0161uj\u00fa ceny, \u00fastne n\u00e1m povedali, \u017ee n\u00e1\u0161 \u00fa\u010det prisp\u00f4sobia pr\u00edslu\u0161nej cenovej \u00farovni\/po\u010dtu pou\u017e\u00edvate\u013eov, potom sa odml\u010dia a po\u0161l\u00fa v\u00e1s k niekomu in\u00e9mu. No\u010dn\u00e1 mora spolupracova\u0165. Dr\u017ete sa \u010falej.<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Garrett O.<\/span><span class=\"review-card__tag review-card__tag--gray\">Mal\u00fd podnik<\/span><span class=\"review-card__tag review-card__tag--blue\">Predaj<\/span><\/div><p class=\"review-card__position\">\u010clen predstavenstva<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2022\/09\/reversed-g2@2x.png\" alt=\"logo G2\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"2 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> Nevhodn\u00e9 na \u00fa\u010del, n\u00e1\u0161 obchodn\u00fd t\u00edm mal mno\u017estvo probl\u00e9mov s oneskoren\u00edm hovorov, \u010do znemo\u017e\u0148ovalo jeho pou\u017e\u00edvanie. Obmedzen\u00e9 integr\u00e1cie znamenali, \u017ee sme museli v\u0161etko robi\u0165 cez Zapier, \u010do v polovici pr\u00edpadov nefungovalo.<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Max D.<\/span><span class=\"review-card__tag review-card__tag--gray\">Mal\u00fd podnik<\/span><span class=\"review-card__tag review-card__tag--blue\">SaaS<\/span><\/div><p class=\"review-card__position\">Digit\u00e1lny administr\u00e1tor<\/p><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"ci ci--sticky wp-block-cloudtalk-content-item\"><div class=\"ci__header\"><img decoding=\"async\" class=\"ci__icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/fab-icon.png\" alt=\"Dialpad logo\" width=\"32\" height=\"32\" loading=\"lazy\" \/><span class=\"ci__name\">Dialpad<\/span><\/div><div class=\"ci__items\"><div class=\"ci__item\"><span class=\"ci__label\">Zalo\u017een\u00e9<\/span><span class=\"ci__value\">2011<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Hodnotenie G2<\/span><span class=\"ci__value\">4.4\/5<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Po\u010diato\u010dn\u00e1 cena<\/span><span class=\"ci__value\">\u20ac15\/pou\u017e\u00edvate\u013e\/mesiac<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Pokrytie<\/span><span class=\"ci__value\">70+ kraj\u00edn<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Ve\u013ekos\u0165 t\u00edmu<\/span><span class=\"ci__value\">~1,500 zamestnancov<\/span><\/div><\/div><\/div><\/div>\n<\/div>\n\n\n<div class=\"wp-block-cloudtalk-homepage-hero-section wp-block-cloudtalk-homepage-hero-section\"><div class=\"homepage-hero-section homepage-hero-section--has-top-border\"><div class=\"homepage-hero-section__content\"><div class=\"homepage-hero-section__tags\"><span class=\"homepage-hero-section__tag\"><img loading=\"lazy\" decoding=\"async\" class=\"homepage-hero-section__tag-icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2023\/04\/cloudtalk-icon.svg\" alt=\"\" width=\"16\" height=\"16\" \/><span>CloudTalk &#8211; #1 Dialpad Alternative<\/span><\/span><span class=\"homepage-hero-section__tag homepage-hero-section__tag--highlighted\"><img loading=\"lazy\" decoding=\"async\" class=\"homepage-hero-section__tag-icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"\" width=\"16\" height=\"16\" \/><span>2025 Winter Leader<\/span><\/span><\/div><div class=\"homepage-hero-section__headline\"><h2>H\u013ead\u00e1te alternat\u00edvu k Dialpadu?<\/h2><\/div><div class=\"homepage-hero-section__description\"><p>Pozrite si, pre\u010do sa 4,000+ spolo\u010dnost\u00ed preplo na CloudTalk pre vynikaj\u00facu kvalitu hovorov, transparentn\u00e9 ceny a AI, ktor\u00e1 funguje ihne\u010f po vybalen\u00ed.<\/p><\/div><div class=\"homepage-hero-section__buttons\"><a href=\"https:\/\/www.cloudtalk.io\/sk\/vyskusat-demo\/\" class=\"btn btn-regular btn-secondary\">Z\u00edskajte demo<\/a><a href=\"https:\/\/www.cloudtalk.io\/cloudtalk-vs-dialpad\/\" class=\"btn btn-regular btn-ghost\">Pozrite si porovnanie<\/a><\/div><div class=\"homepage-hero-section__logo-carousel\"><div class=\"wp-block-cloudtalk-logo-carousel wp-block-cloudtalk-logo-carousel\"><\/div><\/div><div class=\"homepage-hero-section__image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Product_Design.png\" alt=\"Hero image\" \/><div class=\"homepage-hero-section__video-blocks\"><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--1\"><div class=\"homepage-hero-section__video-text\">Pridajte ob\u013e\u00faben\u00e9 integr\u00e1cie<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Integracie_184x60.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--2\"><div class=\"homepage-hero-section__video-text\">Z\u00edskajte lok\u00e1lne \u010d\u00edsla<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Numbers_184x89.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--3\"><div class=\"homepage-hero-section__video-text\">Pridajte hlasov\u00fdch AI agentov<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Video_184x109.mp4\" autoplay loop playsinline muted><\/video><\/div><\/div><\/div><div class=\"homepage-hero-section__feature-highlights\"><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"22\" viewBox=\"0 0 23 22\" fill=\"none\"><path d=\"M14.5 2.5V1M18.4393 3.56066L19.5 2.5M19.5103 7.5H21.0103M20.9506 12C20.4489 17.0533 16.1853 21 11 21C5.47715 21 1 16.5228 1 11C1 5.81465 4.94668 1.5511 10 1.04938M11 7H15V11M14.6197 7C12.2653 10.3276 8.38636 12.5 4 12.5C2.9971 12.5 2.02072 12.3864 1.08302 12.1715\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Najlep\u0161ie hodnoten\u00fd na G2<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Neust\u00e1le vysoko hodnoten\u00fd na G2, CloudTalk pom\u00e1ha t\u00edmom r\u00fdchlej\u0161ie sa rozbehn\u00fa\u0165, vyhn\u00fa\u0165 sa zlo\u017eitosti a spo\u013eahn\u00fa\u0165 sa na telef\u00f3nny syst\u00e9m, ktor\u00fd funguje pod\u013ea o\u010dak\u00e1vania od prv\u00e9ho d\u0148a.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 16C12.866 16 16 12.866 16 9C16 5.13401 12.866 2 9 2C5.13401 2 2 5.13401 2 9C2 12.866 5.13401 16 9 16Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M15 22C18.866 22 22 18.866 22 15C22 11.134 18.866 8 15 8C11.134 8 8 11.134 8 15C8 18.866 11.134 22 15 22Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Viac ako 100 integr\u00e1ci\u00ed<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Va\u0161e CRM, helpdesk a predajn\u00e9 n\u00e1stroje u\u017e spolu komunikuj\u00fa. CloudTalk sa prip\u00e1ja nat\u00edvne \u2014 \u017eiadne roz\u0161\u00edrenia prehliada\u010da, \u017eiadne tich\u00e9 v\u00fdpadky d\u00e1t.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M2.68675 15.6451L4.59494 14.5435C4.6983 14.4839 4.8196 14.4631 4.9369 14.4851L8.6914 15.1878C8.99995 15.2455 9.28478 15.008 9.28338 14.6941L9.26876 11.4045C9.26836 11.3151 9.29193 11.2272 9.33701 11.15L11.2317 7.90621C11.3303 7.73739 11.3215 7.52658 11.2091 7.3666L8.01892 2.82568M19.0002 4.85905C13.5002 7.50004 16.5 11 17.5002 11.5C19.3773 12.4384 21.9876 12.5 21.9876 12.5C21.9958 12.3344 22 12.1677 22 12C22 6.47715 17.5228 2 12 2C6.47715 2 2 6.47715 2 12C2 17.5228 6.47715 22 12 22C12.1677 22 12.3344 21.9959 12.5 21.9877M16.7578 21.9398L13.591 13.591L21.9398 16.7578L18.2376 18.2376L16.7578 21.9398Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Pokrytie vo viac ako 160 krajin\u00e1ch<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Od susedov a\u017e po cel\u00fd svet, CloudTalk udr\u017euje va\u0161e hovory \u010dist\u00e9, lok\u00e1lne a pripraven\u00e9 na rast \u2014 pokr\u00fdva viac ako dvojn\u00e1sobok medzin\u00e1rodn\u00e9ho dosahu Dialpadu.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<section class=\"cs cs--bg-gradient-to-blue cs--layout-stacked wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">CloudTalk vs Dialpad: Ved\u013ea seba<\/h2><p class=\"cs__description\">Pozrite si, ako CloudTalk poskytuje vynikaj\u00faci v\u00fdkon tam, kde na tom najviac z\u00e1le\u017e\u00ed<\/p><\/div><\/div>\n<div class=\"cs__content\"><div class=\"wp-block-cloudtalk-before-after-table\"><div class=\"bat__table\"><div class=\"bat__row bat__row--header\"><div class=\"bat__cell bat__cell--label\"><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__column-header\">Dialpad<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__column-header\">CloudTalk<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Kvalita hovorov<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Oneskorenie transkripcie a AI halucin\u00e1cie hl\u00e1sen\u00e9 pri za\u0165a\u017een\u00ed; spo\u013eahlivos\u0165 hlasu na premenliv\u00fdch internetov\u00fdch pripojeniach je opakovan\u00fdm probl\u00e9mom medzi recenzentmi G2<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Kri\u0161t\u00e1\u013eovo \u010dist\u00e1 kvalita hovorov podporen\u00e1 multikari\u00e9rovou infra\u0161trukt\u00farou; 99,999 % SLA dostupnosti zahrnut\u00e1 vo v\u0161etk\u00fdch pl\u00e1noch \u2014 nielen v Enterprise<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Medzin\u00e1rodn\u00e9 pokrytie<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Viac ako 70 kraj\u00edn; \u017eiadna automatick\u00e1 rot\u00e1cia \u010d\u00edsel alebo prevencia spamu \u2014 vy\u017eaduje sa manu\u00e1lne monitorovanie<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Miestne \u010d\u00edsla vo viac ako 160 krajin\u00e1ch s integrovanou automatickou rot\u00e1ciou \u010d\u00edsel, prevenciou spamu a dodr\u017eiavan\u00edm STIR\/SHAKEN<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Integr\u00e1cie<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Integr\u00e1cie CRM s\u00fa uzamknut\u00e9 za \u00farov\u0148ou Pro (\u20ac25\/pou\u017e\u00edvate\u013ea\/mesiac); Salesforce sa spolieha na roz\u0161\u00edrenie prehliada\u010da n\u00e1chyln\u00e9 na zlyhania synchroniz\u00e1cie a chyby mapovania \u00fadajov<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Nat\u00edvna synchroniz\u00e1cia v re\u00e1lnom \u010dase s HubSpot, Salesforce, Zendesk, Pipedrive a viac ako 100 n\u00e1strojmi \u2014 bez roz\u0161\u00edren\u00ed prehliada\u010da, bez manu\u00e1lneho odstra\u0148ovania nezrovnalost\u00ed<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Anal\u00fdzy a reporty<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">AI CSAT a pokro\u010dil\u00e9 anal\u00fdzy pracovnej sily s\u00fa uzamknut\u00e9 za vy\u0161\u0161ie cenovo nastaven\u00fdmi \u00farov\u0148ami Support a Sell; \u017eiadna form\u00e1lna SLA dostupnosti na pl\u00e1noch Standard alebo Pro<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Kompletn\u00e1 analytick\u00e1 sada s reportmi agentov, anal\u00fdzou sentimentu, pomerom hovoru k po\u010d\u00favaniu a bodovan\u00edm hovorov \u2014 zahrnut\u00e1 vo v\u0161etk\u00fdch pl\u00e1noch s 99.999% SLA dostupnosti<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Vyt\u00e1\u010danie<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Power dialer obmedzen\u00fd na produkt Dialpad Sell; nedostupn\u00e9 \u017eiadne re\u017eimy paraleln\u00e9ho alebo inteligentn\u00e9ho vyt\u00e1\u010dania<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Power Dialer, Smart Dialer, Parallel Dialer a Predictive Dialer dostupn\u00e9 ako \u0161tandardn\u00e9 funkcie<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Smerovanie hovorov<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">\u017diadny vizu\u00e1lny editor toku hovorov; komplexn\u00e9 smerovanie vy\u017eaduje technick\u00fa konfigur\u00e1ciu; smerovanie na preferovan\u00e9ho agenta vy\u017eaduje pr\u00e1cu na vlastnom API<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Drag-and-drop Call Flow Designer s viac ako 20 podmienkami vr\u00e1tane smerovania na z\u00e1klade zru\u010dnost\u00ed, VIP front, sp\u00e4tn\u00e9ho volania a preferovan\u00e9ho agenta \u2014 v\u0161etko bez k\u00f3du<\/span><\/div><\/div><\/div><div class=\"bat__slider\" aria-label=\"Comparison cards\"><div class=\"bat__slider-track\"><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Kvalita hovorov<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Dialpad:<\/strong> Oneskorenie transkripcie a AI halucin\u00e1cie hl\u00e1sen\u00e9 pri za\u0165a\u017een\u00ed; spo\u013eahlivos\u0165 hlasu na premenliv\u00fdch internetov\u00fdch pripojeniach je opakovan\u00fdm probl\u00e9mom medzi recenzentmi G2<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Kri\u0161t\u00e1\u013eovo \u010dist\u00e1 kvalita hovorov podporen\u00e1 multikari\u00e9rovou infra\u0161trukt\u00farou; 99,999 % SLA dostupnosti zahrnut\u00e1 vo v\u0161etk\u00fdch pl\u00e1noch \u2014 nielen v Enterprise<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Medzin\u00e1rodn\u00e9 pokrytie<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Dialpad:<\/strong> Viac ako 70 kraj\u00edn; \u017eiadna automatick\u00e1 rot\u00e1cia \u010d\u00edsel alebo prevencia spamu \u2014 vy\u017eaduje sa manu\u00e1lne monitorovanie<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Miestne \u010d\u00edsla vo viac ako 160 krajin\u00e1ch s integrovanou automatickou rot\u00e1ciou \u010d\u00edsel, prevenciou spamu a dodr\u017eiavan\u00edm STIR\/SHAKEN<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Integr\u00e1cie<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Dialpad:<\/strong> Integr\u00e1cie CRM s\u00fa uzamknut\u00e9 za \u00farov\u0148ou Pro (\u20ac25\/pou\u017e\u00edvate\u013ea\/mesiac); Salesforce sa spolieha na roz\u0161\u00edrenie prehliada\u010da n\u00e1chyln\u00e9 na zlyhania synchroniz\u00e1cie a chyby mapovania \u00fadajov<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Nat\u00edvna synchroniz\u00e1cia v re\u00e1lnom \u010dase s HubSpot, Salesforce, Zendesk, Pipedrive a viac ako 100 n\u00e1strojmi \u2014 bez roz\u0161\u00edren\u00ed prehliada\u010da, bez manu\u00e1lneho odstra\u0148ovania nezrovnalost\u00ed<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Anal\u00fdzy a reporty<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Dialpad:<\/strong> AI CSAT a pokro\u010dil\u00e9 anal\u00fdzy pracovnej sily s\u00fa uzamknut\u00e9 za vy\u0161\u0161ie cenovo nastaven\u00fdmi \u00farov\u0148ami Support a Sell; \u017eiadna form\u00e1lna SLA dostupnosti na pl\u00e1noch Standard alebo Pro<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Kompletn\u00e1 analytick\u00e1 sada s reportmi agentov, anal\u00fdzou sentimentu, pomerom hovoru k po\u010d\u00favaniu a bodovan\u00edm hovorov \u2014 zahrnut\u00e1 vo v\u0161etk\u00fdch pl\u00e1noch s 99.999% SLA dostupnosti<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Vyt\u00e1\u010danie<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Dialpad:<\/strong> Power dialer obmedzen\u00fd na produkt Dialpad Sell; nedostupn\u00e9 \u017eiadne re\u017eimy paraleln\u00e9ho alebo inteligentn\u00e9ho vyt\u00e1\u010dania<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Power Dialer, Smart Dialer, Parallel Dialer a Predictive Dialer dostupn\u00e9 ako \u0161tandardn\u00e9 funkcie<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Smerovanie hovorov<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Dialpad:<\/strong> \u017diadny vizu\u00e1lny editor toku hovorov; komplexn\u00e9 smerovanie vy\u017eaduje technick\u00fa konfigur\u00e1ciu; smerovanie na preferovan\u00e9ho agenta vy\u017eaduje pr\u00e1cu na vlastnom API<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Drag-and-drop Call Flow Designer s viac ako 20 podmienkami vr\u00e1tane smerovania na z\u00e1klade zru\u010dnost\u00ed, VIP front, sp\u00e4tn\u00e9ho volania a preferovan\u00e9ho agenta \u2014 v\u0161etko bez k\u00f3du<\/span><\/div><\/div><\/div><div class=\"bat__slider-dots\" role=\"tablist\" aria-label=\"Slide navigation\"><\/div><\/div><\/div><\/div>\n<\/div><\/section>\n\n<section class=\"cs cs--bg-white cs--layout-inline cs--has-top-border wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">Pre\u010do si vybra\u0165 CloudTalk namiesto Dialpadu?<\/h2><p class=\"cs__description\">CloudTalk prin\u00e1\u0161a lep\u0161\u00ed a spo\u013eahlivej\u0161\u00ed v\u00fdkon \u2014 bez skryt\u00fdch n\u00e1kladov<\/p><\/div><\/div>\n<div class=\"cs__content\"><div style=\"--fcg-cols: 3\" class=\"fcg wp-block-cloudtalk-feature-card-grid\"><div class=\"fcg__grid\"><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M12 12L7.72711 8.43926C7.09226 7.91022 6.77484 7.6457 6.54664 7.32144C6.34444 7.03413 6.19429 6.71354 6.10301 6.37428C6 5.99139 6 5.57819 6 4.7518V2M12 12L16.2729 8.43926C16.9077 7.91022 17.2252 7.6457 17.4534 7.32144C17.6556 7.03413 17.8057 6.71354 17.897 6.37428C18 5.99139 18 5.57819 18 4.7518V2M12 12L7.72711 15.5607C7.09226 16.0898 6.77484 16.3543 6.54664 16.6786C6.34444 16.9659 6.19429 17.2865 6.10301 17.6257C6 18.0086 6 18.4218 6 19.2482V22M12 12L16.2729 15.5607C16.9077 16.0898 17.2252 16.3543 17.4534 16.6786C17.6556 16.9659 17.8057 17.2865 17.897 17.6257C18 18.0086 18 18.4218 18 19.2482V22M4 2H20M4 22H20\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>Hlasov\u00ed agenti s AI, ktor\u00ed pracuj\u00fa 24\/7<\/strong><\/h3><p class=\"fc__desc\">Nasa\u010fte <a href=\"https:\/\/www.cloudtalk.io\/sk\/ai-voice-agents\/\">hlasov\u00fdch agentov s AI<\/a>, ktor\u00ed vybavuj\u00fa prich\u00e1dzaj\u00face hovory nepretr\u017eite \u2014 kvalifikuj\u00fa potenci\u00e1lnych z\u00e1kazn\u00edkov, odpovedaj\u00fa na \u010dast\u00e9 ot\u00e1zky, zbieraj\u00fa inform\u00e1cie a smeruj\u00fa k spr\u00e1vnemu t\u00edmu, ke\u010f je potrebn\u00fd \u013eudsk\u00fd dotyk. Na rozdiel od modelu roz\u0161\u00edrenia \u013eudsk\u00fdch schopnost\u00ed Dialpadu, agenti CloudTalk auton\u00f3mne rie\u0161ia be\u017en\u00e9 ot\u00e1zky bez zapojenia ak\u00e9hoko\u013evek agenta.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6.09436 11.2288C6.03221 10.8282 5.99996 10.4179 5.99996 10C5.99996 5.58172 9.60525 2 14.0526 2C18.4999 2 22.1052 5.58172 22.1052 10C22.1052 10.9981 21.9213 11.9535 21.5852 12.8345C21.5154 13.0175 21.4804 13.109 21.4646 13.1804C21.4489 13.2512 21.4428 13.301 21.4411 13.3735C21.4394 13.4466 21.4493 13.5272 21.4692 13.6883L21.8717 16.9585C21.9153 17.3125 21.9371 17.4895 21.8782 17.6182C21.8266 17.731 21.735 17.8205 21.6211 17.8695C21.4911 17.9254 21.3146 17.8995 20.9617 17.8478L17.7765 17.3809C17.6101 17.3565 17.527 17.3443 17.4512 17.3448C17.3763 17.3452 17.3245 17.3507 17.2511 17.3661C17.177 17.3817 17.0823 17.4172 16.893 17.4881C16.0097 17.819 15.0524 18 14.0526 18C13.6344 18 13.2237 17.9683 12.8227 17.9073M7.63158 22C10.5965 22 13 19.5376 13 16.5C13 13.4624 10.5965 11 7.63158 11C4.66668 11 2.26316 13.4624 2.26316 16.5C2.26316 17.1106 2.36028 17.6979 2.53955 18.2467C2.61533 18.4787 2.65322 18.5947 2.66566 18.6739C2.67864 18.7567 2.68091 18.8031 2.67608 18.8867C2.67145 18.9668 2.65141 19.0573 2.61134 19.2383L2 22L4.9948 21.591C5.15827 21.5687 5.24 21.5575 5.31137 21.558C5.38652 21.5585 5.42641 21.5626 5.50011 21.5773C5.5701 21.5912 5.67416 21.6279 5.88227 21.7014C6.43059 21.8949 7.01911 22 7.63158 22Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\"><strong>AI Dialer, ktor\u00fd zabezpe\u010duje 80+ konverz\u00e1ci\u00ed denne<\/strong><\/h3><p class=\"fc__desc\">Sada <a href=\"https:\/\/www.cloudtalk.io\/sales-dialer\/\">AI Dialer od CloudTalk<\/a> \u2014 vr\u00e1tane <a href=\"https:\/\/www.cloudtalk.io\/?page_id=296734\">Power<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/sk\/paralelny-dialer\/\">Parallel<\/a> a <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/inteligentne-vytacanie\/\">Smart Dialer<\/a> \u2014 umo\u017e\u0148uje v\u00e1\u0161mu outbound t\u00edmu automaticky prech\u00e1dza\u0165 zoznamy hovorov, preskakova\u0165 hlasov\u00e9 schr\u00e1nky a sp\u00e1ja\u0165 agentov iba vtedy, ke\u010f odpovie \u017eiv\u00e1 osoba. Dialpad pon\u00faka power dialer iba v r\u00e1mci svojho produktu Sell; CloudTalk zah\u0155\u0148a viacero re\u017eimov vyt\u00e1\u010dania ako \u0161tandard.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M14.0497 6C15.0264 6.19057 15.924 6.66826 16.6277 7.37194C17.3314 8.07561 17.8091 8.97326 17.9997 9.95M14.0497 2C16.0789 2.22544 17.9713 3.13417 19.4159 4.57701C20.8606 6.01984 21.7717 7.91101 21.9997 9.94M10.2266 13.8631C9.02506 12.6615 8.07627 11.3028 7.38028 9.85323C7.32041 9.72854 7.29048 9.66619 7.26748 9.5873C7.18576 9.30695 7.24446 8.96269 7.41447 8.72526C7.46231 8.65845 7.51947 8.60129 7.63378 8.48698C7.98338 8.13737 8.15819 7.96257 8.27247 7.78679C8.70347 7.1239 8.70347 6.26932 8.27247 5.60643C8.15819 5.43065 7.98338 5.25585 7.63378 4.90624L7.43891 4.71137C6.90747 4.17993 6.64174 3.91421 6.35636 3.76987C5.7888 3.4828 5.11854 3.4828 4.55098 3.76987C4.2656 3.91421 3.99987 4.17993 3.46843 4.71137L3.3108 4.86901C2.78117 5.39863 2.51636 5.66344 2.31411 6.02348C2.08969 6.42298 1.92833 7.04347 1.9297 7.5017C1.93092 7.91464 2.01103 8.19687 2.17124 8.76131C3.03221 11.7947 4.65668 14.6571 7.04466 17.045C9.43264 19.433 12.295 21.0575 15.3284 21.9185C15.8928 22.0787 16.1751 22.1588 16.588 22.16C17.0462 22.1614 17.6667 22 18.0662 21.7756C18.4263 21.5733 18.6911 21.3085 19.2207 20.7789L19.3783 20.6213C19.9098 20.0898 20.1755 19.8241 20.3198 19.5387C20.6069 18.9712 20.6069 18.3009 20.3198 17.7333C20.1755 17.448 19.9098 17.1822 19.3783 16.6508L19.1835 16.4559C18.8339 16.1063 18.6591 15.9315 18.4833 15.8172C17.8204 15.3862 16.9658 15.3862 16.3029 15.8172C16.1271 15.9315 15.9523 16.1063 15.6027 16.4559C15.4884 16.5702 15.4313 16.6274 15.3644 16.6752C15.127 16.8453 14.7828 16.904 14.5024 16.8222C14.4235 16.7992 14.3612 16.7693 14.2365 16.7094C12.7869 16.0134 11.4282 15.0646 10.2266 13.8631Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">AI \u0161tatistiky zo 100% va\u0161ich hovorov<\/h3><p class=\"fc__desc\">Okrem <a href=\"https:\/\/www.cloudtalk.io\/speech-to-text\/\">transkripcie<\/a> a <a href=\"https:\/\/www.cloudtalk.io\/sk\/inteligentne-poznamky-ai\/\">sumariz\u00e1cie<\/a> ka\u017ed\u00e9ho hovoru, <a href=\"https:\/\/www.cloudtalk.io\/sk\/inteligencia-konverzacie-na-baze-umelej-inteligencie\/\">AI Conversation Intelligence<\/a> od CloudTalk analyzuje <a href=\"https:\/\/www.cloudtalk.io\/sk\/analyza-sentimentu\/\">sentiment<\/a> a hodnot\u00ed v\u00fdkon \u2014 posiela d\u00e1ta priamo do v\u00e1\u0161ho CRM bez manu\u00e1lneho odstra\u0148ovania nezrovnalost\u00ed. \u017diadne roz\u0161\u00edrenia prehliada\u010da. \u017diadne tich\u00e9 v\u00fdpadky.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 9V6C9 4.34315 7.65685 3 6 3C4.34315 3 3 4.34315 3 6C3 7.65685 4.34315 9 6 9H9ZM9 9V15M9 9H15M9 15V18C9 19.6569 7.65685 21 6 21C4.34315 21 3 19.6569 3 18C3 16.3431 4.34315 15 6 15H9ZM9 15H15M15 15H18C19.6569 15 21 16.3431 21 18C21 19.6569 19.6569 21 18 21C16.3431 21 15 19.6569 15 18V15ZM15 15V9M15 9V6C15 4.34315 16.3431 3 18 3C19.6569 3 21 4.34315 21 6C21 7.65685 19.6569 9 18 9H15Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Vysokov\u00fdkonn\u00e9 toky hovorov za sekundy<\/h3><p class=\"fc__desc\">Vytvorte smerovanie pomocou drag-and-drop <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/navrhar-toku-hovorov-vytvarajte-a-automatizujte-toky-hovorov\/\">Call Flow Designer<\/a> sp\u00e1jaj\u00faceho viac ako 20 podmienok \u2014 vr\u00e1tane <a href=\"https:\/\/www.cloudtalk.io\/skills-based-routing\/\">smerovania na z\u00e1klade zru\u010dnost\u00ed<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/prioritna-fronta-hovorov-cloudtalk\/\">VIP front<\/a> a <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/uprednostnovane-smerovanie-agentov\/\">smerovania na preferovan\u00e9ho agenta<\/a> \u2014 v\u0161etko bez k\u00f3du. Dialpad nem\u00e1 vizu\u00e1lny editor toku, a smerovanie na preferovan\u00e9ho agenta vy\u017eaduje vlastn\u00fa pr\u00e1cu s API.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M2 12H22M2 12C2 17.5228 6.47715 22 12 22M2 12C2 6.47715 6.47715 2 12 2M22 12C22 17.5228 17.5228 22 12 22M22 12C22 6.47715 17.5228 2 12 2M12 2C14.5013 4.73835 15.9228 8.29203 16 12C15.9228 15.708 14.5013 19.2616 12 22M12 2C9.49872 4.73835 8.07725 8.29203 8 12C8.07725 15.708 9.49872 19.2616 12 22\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Glob\u00e1lne \u010d\u00edsla so zabudovanou ochranou proti spamu<\/h3><p class=\"fc__desc\">Z\u00edskajte pr\u00edstup k <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/ziskajte-medzinarodne-virtualne-telefonne-cisla-pre-viac-ako-160-krajin\/\">medzin\u00e1rodn\u00fdm \u010d\u00edslam vo viac ako 160 krajin\u00e1ch<\/a> \u2014 viac ako dvojn\u00e1sobok pokrytia Dialpadu \u2014 s automatickou <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/stir-shaken-co-je-to-a-ako-pomaha\/\">kompatibilitou STIR\/SHAKEN<\/a> a rot\u00e1ciou \u010d\u00edsel, ktor\u00e1 zabra\u0148uje ozna\u010dovaniu ako spam, bez nutnosti manu\u00e1lnej spr\u00e1vy.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 17.5H3.5M6.5 12H2M9 6.5H4M17 3L10.4036 12.235C10.1116 12.6438 9.96562 12.8481 9.97194 13.0185C9.97744 13.1669 10.0486 13.3051 10.1661 13.3958C10.3011 13.5 10.5522 13.5 11.0546 13.5H16L15 21L21.5964 11.765C21.8884 11.3562 22.0344 11.1519 22.0281 10.9815C22.0226 10.8331 21.9514 10.6949 21.8339 10.6042C21.6989 10.5 21.4478 10.5 20.9454 10.5H16L17 3Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Transparentn\u00e9 ceny \u2014 \u017eiadna pasca \u201eAI-first\u201c<\/h3><p class=\"fc__desc\"><a href=\"https:\/\/www.cloudtalk.io\/sk\/cennik-softveru-pre-call-centra\/\">Ceny CloudTalku<\/a> zah\u0155\u0148aj\u00fa <a href=\"https:\/\/www.cloudtalk.io\/sk\/integrovany-softver-pre-call-centra\/\">integr\u00e1cie CRM<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/call-statistics\/\">anal\u00fdzy<\/a> a z\u00e1kladn\u00e9 funkcie bez nutnosti upgrade-u \u00farovn\u00ed. Na rozdiel od Dialpadu \u2014 kde preplatky za SMS, \u010fal\u0161ie \u010d\u00edsla (ka\u017ed\u00e9 \u20ac5\u2013\u20ac15), medzin\u00e1rodn\u00e9 sadzby pod\u013ea spotreby a n\u00faten\u00e9 Pro upgrady be\u017ene zdvojn\u00e1sobia inzerovan\u00fa z\u00e1kladn\u00fa cenu \u2014 CloudTalk pon\u00faka predv\u00eddate\u013en\u00e9 n\u00e1klady, ktor\u00e9 rast\u00fa s va\u0161\u00edm t\u00edmom.<\/p><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/section>\n\n<div style=\"--rcc-slides-per-view: 2;\" class=\"wp-block-cloudtalk-review-card-carousel rcc--has-top-border wp-block-cloudtalk-review-card-carousel\" data-display-mode=\"section\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">Firmy, ktor\u00e9 pre\u0161li na CloudTalk<\/h2><p class=\"rcc__description\">Skuto\u010dn\u00e9 v\u00fdsledky od skuto\u010dn\u00fdch firiem, ktor\u00e9 urobili zmenu \u2014 a nikdy ne\u013eutovali.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201eUviazli sme na 20\u201330% miere vyzdvihnutia. S CloudTalkom sme dosiahli 40\u201350%. To urobilo obrovsk\u00fd rozdiel. Funkciu zna\u010diek pou\u017e\u00edvame \u010dasto na sledovanie, kde sa potenci\u00e1lni z\u00e1kazn\u00edci nach\u00e1dzaj\u00fa v lieviku, a dashboard pom\u00e1ha ka\u017ed\u00e9mu obchodn\u00edkovi vidie\u0165, kde sa nach\u00e1dza.\u201c<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Syon Joshi<\/cite><p class=\"social-proof-block__position\">Riadite\u013e marketingu, Velu<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">50%<\/span><span class=\"social-proof-block__statistic-description\">Dosiahnut\u00e9 miery vyzdvihnutia<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">\u00dapln\u00e1<\/span><span class=\"social-proof-block__statistic-description\">Preh\u013ead o v\u00fdkone obchodn\u00edkov<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/velu-logo-dark.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/velu\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201eBola to kombin\u00e1cia zru\u0161en\u00fdch hovorov, dlh\u00fdch \u010dasov pripojenia a podpory, ktor\u00e1 jednoducho nebola k dispoz\u00edcii, ke\u010f sme ju potrebovali. Doslova som si vytvorila porovn\u00e1vaciu tabu\u013eku telef\u00f3nnych rie\u0161en\u00ed. Ak rie\u0161enie nesp\u013a\u0148alo v\u0161etky na\u0161e po\u017eiadavky, ani som s nimi nechcela hovori\u0165. Vo\u013eba bola jasn\u00e1: CloudTalk.\u201c<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Madeline<\/cite><p class=\"social-proof-block__position\">Mana\u017e\u00e9rka z\u00e1kazn\u00edckej sk\u00fasenosti (glob\u00e1lna), RateMyAgent<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">66%<\/span><span class=\"social-proof-block__statistic-description\">Zn\u00ed\u017eenie po\u010dtu hovorov na podporu do 3 t\u00fd\u017ed\u0148ov<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">25%<\/span><span class=\"social-proof-block__statistic-description\">Pokles s\u00favisiacich chatov\u00fdch a e-mailov\u00fdch dopytov<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/09\/ratemyagent-logo-dark.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/sk\/pribehy-zakaznikov\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201ePrechod na CloudTalk bol super hladk\u00fd. Produktivita agentov vzr\u00e1stla o 10% ako priamy d\u00f4sledok prechodu. Mysleli sme si, \u017ee n\u00e1\u0161 predajn\u00fd t\u00edm nedok\u00e1\u017ee spracova\u0165 viac ako 15 denn\u00fdch potenci\u00e1lnych z\u00e1kazn\u00edkov, no tento rok sa v niektor\u00e9 dni postarali o 30 \u2014 a z\u00edskali viac obchodov.\u201c<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Poliglota<\/cite><p class=\"social-proof-block__position\">E-learningov\u00e1 platforma, pr\u00edpadov\u00e1 \u0161t\u00fadia z\u00e1kazn\u00edka CloudTalk<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">30%<\/span><span class=\"social-proof-block__statistic-description\">N\u00e1rast \u00faspe\u0161nosti outbound hovorov<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">25%<\/span><span class=\"social-proof-block__statistic-description\">Pokles miery straten\u00fdch obchodov<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/02\/Poliglota-gray.png\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/poliglota\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-faq wp-block-cloudtalk-faq--white wp-block-cloudtalk-faq--has-top-border wp-block-cloudtalk-faq-v2\" data-display-mode=\"section\"><div class=\"faq-block\"><div class=\"faq-block__header\"><h2 class=\"faq-block__title\">\u010casto kladen\u00e9 ot\u00e1zky o Dialpad a CloudTalk<\/h2><\/div><div class=\"faq-block__items\"><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-122\"><h3 class=\"faq-item__question-text\"><strong>Je Dialpad cloudov\u00fd?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-122\"><div class=\"faq-item__answer\"><p>\u00c1no. Dialpad je plne cloudov\u00e1 komunika\u010dn\u00e1 platforma, ktor\u00e1 funguje prostredn\u00edctvom desktopovej aplik\u00e1cie, prehliada\u010da alebo mobilnej aplik\u00e1cie (iOS a Android) bez potreby lok\u00e1lneho hardv\u00e9ru. Je postaven\u00e1 na cloudovo nat\u00edvnej architekt\u00fare a navrhnut\u00e1 pre vzdialen\u00e9 a hybridn\u00e9 t\u00edmy. CloudTalk je rovnako cloudov\u00fd, s rovnakou flexibilitou zariaden\u00ed \u2014 plus 99.999% SLA dostupnosti na ka\u017edom pl\u00e1ne, nielen na \u00farovni Enterprise ako pri Dialpade.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-123\"><h3 class=\"faq-item__question-text\"><strong>Je CloudTalk spo\u013eahliv\u00fd?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-123\"><div class=\"faq-item__answer\"><p>CloudTalk udr\u017eiava 99.999% SLA dostupnosti naprie\u010d v\u0161etk\u00fdmi pl\u00e1nmi, podporovan\u00fa infra\u0161trukt\u00farou viacer\u00fdch oper\u00e1torov a glob\u00e1lnou distrib\u00faciou serverov. Na rozdiel od Dialpadu \u2014 ktor\u00fd poskytuje form\u00e1lnu SLA dostupnosti len na \u00farovni Enterprise (vy\u017eaduj\u00facej minim\u00e1lne 100 pou\u017e\u00edvate\u013eov) \u2014 CloudTalk zaru\u010duje spo\u013eahlivos\u0165 bez oh\u013eadu na ve\u013ekos\u0165 t\u00edmu. CloudTalk je tie\u017e konzistentne vysoko hodnoten\u00fd na G2 a m\u00e1 certifik\u00e1cie s\u00faladu s GDPR a SOC 2.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-124\"><h3 class=\"faq-item__question-text\"><strong>Je Dialpad vhodn\u00fd na studen\u00e9 volania?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-124\"><div class=\"faq-item__answer\"><p>Dialpad zah\u0155\u0148a power dialer v r\u00e1mci svojho produktu Sell, ale ch\u00fdbaj\u00fa mu re\u017eimy <a href=\"https:\/\/www.cloudtalk.io\/sk\/paralelny-dialer\/\">paraleln\u00e9ho<\/a> a <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/inteligentne-vytacanie\/\">inteligentn\u00e9ho vyt\u00e1\u010dania<\/a>, ktor\u00e9 zvy\u010dajne vy\u017eaduj\u00fa vysokor\u00fdchlostn\u00e9 outbound t\u00edmy. Medzin\u00e1rodn\u00e9 volania s\u00fa \u00fa\u010dtovan\u00e9 za min\u00fatu, namiesto toho, aby boli zahrnut\u00e9, a <a href=\"https:\/\/www.cloudtalk.io\/sk\/voicemail-drop\/\">automatick\u00e9 zanechanie spr\u00e1vy (voicemail drop)<\/a> nie je k dispoz\u00edcii v z\u00e1kladnej \u00farovni. Pre t\u00edmy vykon\u00e1vaj\u00face seri\u00f3zne oper\u00e1cie studen\u00fdch volan\u00ed je kompletn\u00e1 sada dialerov CloudTalk \u2014 vr\u00e1tane <a href=\"https:\/\/www.cloudtalk.io\/?page_id=296734\">Power Dialer<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/sk\/paralelny-dialer\/\">Parallel Dialer<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/inteligentne-vytacanie\/\">Smart Dialer<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/sk\/voicemail-drop\/\">Voicemail Drop<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/softver-na-volanie-kliknutim\/\">Click-to-Call<\/a> a <a href=\"https:\/\/www.cloudtalk.io\/sk\/detekcia-zaznamnika\/\">detekcie z\u00e1znamn\u00edka (Answering Machine Detection)<\/a> \u2014 rie\u0161en\u00edm \u0161it\u00fdm na mieru.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-125\"><h3 class=\"faq-item__question-text\"><strong>Ako sa porovn\u00e1va cena Dialpadu s CloudTalkom?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-125\"><div class=\"faq-item__answer\"><p>Inzerovan\u00e1 vstupn\u00e1 cena Dialpadu \u20ac15\/pou\u017e\u00edvate\u013ea\/mesiac je klamlivo n\u00edzka. Integr\u00e1cie CRM vy\u017eaduj\u00fa \u00farove\u0148 Pro za \u20ac25\/mesiac. Dodato\u010dn\u00e9 telef\u00f3nne \u010d\u00edsla stoja \u20ac5\u2013\u20ac15 mesa\u010dne ka\u017ed\u00e9, preplatky za SMS s\u00fa \u00fa\u010dtovan\u00e9 za \u20ac0.008 za spr\u00e1vu (s limitom na \u00fa\u010det, nie na pou\u017e\u00edvate\u013ea), medzin\u00e1rodn\u00e9 volania s\u00fa \u00fa\u010dtovan\u00e9 za min\u00fatu a mesa\u010dn\u00e1 faktur\u00e1cia m\u00e1 40\u201380% pr\u00e9miu oproti ro\u010dn\u00e9mu cenov\u00e9mu pl\u00e1nu. Pre podrobn\u00fd rozpis si pozrite n\u00e1\u0161 <a href=\"https:\/\/www.cloudtalk.io\/blog\/dialpad-pricing\/\">sprievodca cenami Dialpadu<\/a>. <a href=\"https:\/\/www.cloudtalk.io\/sk\/cennik-softveru-pre-call-centra\/\">Ceny CloudTalku<\/a> zah\u0155\u0148aj\u00fa integr\u00e1cie CRM, anal\u00fdzy a z\u00e1kladn\u00e9 funkcie bez n\u00faten\u00fdch upgrade-ov \u00farovn\u00ed pre z\u00e1kladn\u00fa funkcionalitu.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-126\"><h3 class=\"faq-item__question-text\"><strong>Ktor\u00fd m\u00e1 lep\u0161ie integr\u00e1cie CRM: Dialpad alebo CloudTalk?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-126\"><div class=\"faq-item__answer\"><p>CloudTalk sa nat\u00edvne integruje \u2014 bez roz\u0161\u00edren\u00ed prehliada\u010da \u2014 s <a href=\"https:\/\/www.cloudtalk.io\/sk\/integracia-call-centra-pre-hubspot\/\">HubSpotom<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/sk\/integrovany-softver-pre-call-centra\/integracia-telefonu-salesforce\/\">Salesforce<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/sk\/integrovany-softver-pre-call-centra\/integracia-call-centra-pre-zendesk\/\">Zendeskom<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/sk\/integrovany-softver-pre-call-centra\/integracia-sluzby-pipedrive-telefonne-cislo-pre-hovory-sms-a-dalsie\/\">Pipedrive<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/sk\/integracia-so-systemom-zoho-crm-spojte-sa-so-svojimi-zakaznikmi-vo-velkom-meradle\/\">Zoho CRM<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/sk\/integrovany-softver-pre-call-centra\/integracia-call-centra-pre-intercom\/\">Intercomom<\/a> a viac ako 100 \u010fal\u0161\u00edmi n\u00e1strojmi \u2014 zahrnut\u00e9 vo v\u0161etk\u00fdch pl\u00e1noch. Integr\u00e1cie CRM Dialpadu s\u00fa obmedzen\u00e9 za \u00farov\u0148ou Pro a jeho integr\u00e1cia so Salesforce pou\u017e\u00edva roz\u0161\u00edrenie prehliada\u010da zn\u00e1me t\u00fdm, \u017ee sp\u00f4sobuje zlyhania synchroniz\u00e1cie, chyby mapovania objektov a nestabilitu pluginu, ktor\u00e9 si vy\u017eaduj\u00fa manu\u00e1lne odstra\u0148ovanie nezrovnalost\u00ed. T\u00edmy 10 obchodn\u00edkov m\u00f4\u017eu strati\u0165 odhadom 3.5 hodiny denne kv\u00f4li tomuto skryt\u00e9mu administrat\u00edvnemu pre\u0165a\u017eeniu.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-127\"><h3 class=\"faq-item__question-text\"><strong>Ako sa porovn\u00e1va smerovanie hovorov medzi Dialpadom a CloudTalkom?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-127\"><div class=\"faq-item__answer\"><p>CloudTalk pon\u00faka drag-and-drop <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/navrhar-toku-hovorov-vytvarajte-a-automatizujte-toky-hovorov\/\">Call Flow Designer<\/a> s viac ako 20 podmienkami smerovania, vr\u00e1tane <a href=\"https:\/\/www.cloudtalk.io\/skills-based-routing\/\">smerovania na z\u00e1klade zru\u010dnost\u00ed<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/co-je-interaktivna-hlasova-odozva-ivrvyhody-a-nastavenie\/\">IVR<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/prioritna-fronta-hovorov-cloudtalk\/\">VIP front<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/callback\/\">sp\u00e4tn\u00e9ho volania<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/uprednostnovane-smerovanie-agentov\/\">smerovania na preferovan\u00e9ho agenta<\/a> a <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/inteligentne-smerovanie-hovorov-co-to-je-ako-to-funguje-a-osvedcene-postupy\/\">smerovania na z\u00e1klade volaj\u00faceho<\/a> \u2014 v\u0161etko konfigurovate\u013en\u00e9 netechnick\u00fdmi administr\u00e1tormi bez obmedzenia zlo\u017eitosti. Dialpad nem\u00e1 vizu\u00e1lny editor toku hovorov; komplexn\u00e9 smerovanie vy\u017eaduje technick\u00fa konfigur\u00e1ciu a smerovanie na preferovan\u00e9ho agenta vy\u017eaduje vlastn\u00fd v\u00fdvoj API namiesto nat\u00edvneho nastavenia bez k\u00f3du.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-128\"><h3 class=\"faq-item__question-text\"><strong>Pre\u010do firmy prech\u00e1dzaj\u00fa z Dialpadu na CloudTalk?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-128\"><div class=\"faq-item__answer\"><p>Naj\u010dastej\u0161ie d\u00f4vody s\u00fa: celkov\u00e9 n\u00e1klady na vlastn\u00edctvo v\u00fdrazne presahuj\u00face inzerovan\u00fa cenu po zahrnut\u00ed integr\u00e1ci\u00ed CRM, \u010fal\u0161\u00edch \u010d\u00edsel, preplatkov za SMS a meran\u00fdch medzin\u00e1rodn\u00fdch volan\u00ed; zlyhania synchroniz\u00e1cie Salesforce a chyby mapovania \u00fadajov sp\u00f4soben\u00e9 architekt\u00farou integr\u00e1cie Dialpadu zalo\u017eenou na roz\u0161\u00edreniach; absencia re\u017eimov paraleln\u00e9ho a inteligentn\u00e9ho vyt\u00e1\u010dania pre t\u00edmy s vysok\u00fdm objemom outbound hovorov; obmedzen\u00e9 pokrytie medzin\u00e1rodn\u00fdmi \u010d\u00edslami (viac ako 70 kraj\u00edn oproti viac ako 160 v CloudTalku); a probl\u00e9my s podporou, ke\u010f zlo\u017eit\u00e9 faktura\u010dn\u00e9 alebo technick\u00e9 probl\u00e9my vy\u017eaduj\u00fa eskal\u00e1ciu nad r\u00e1mec modelu podpory \u201eAI-first\u201c Dialpadu. Viac inform\u00e1ci\u00ed n\u00e1jdete v na\u0161om \u00faplnom <a href=\"https:\/\/www.cloudtalk.io\/?page_id=10727\">porovnan\u00ed alternat\u00edv Dialpadu<\/a> alebo v podrobnom rozbore <a href=\"https:\/\/www.cloudtalk.io\/cloudtalk-vs-dialpad\/\">CloudTalk vs Dialpad<\/a>.<\/p><\/div><\/div><\/div><\/div><div class=\"faq-block__cta\"><div class=\"faq-block__cta-image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/Avatar-group.png\" alt=\"\" \/><\/div><div class=\"faq-block__cta-content\"><h3 class=\"faq-block__cta-title\">M\u00e1te e\u0161te ot\u00e1zky?<\/h3><p class=\"faq-block__cta-description\">Nena\u0161li ste odpove\u010f, ktor\u00fa h\u013ead\u00e1te? Chatujte s na\u0161\u00edm priate\u013esk\u00fdm t\u00edmom.<\/p><div class=\"faq-block__cta-button\"><a href=\"https:\/\/www.cloudtalk.io\/demo-b\/\" class=\"btn btn-primary\">Kontaktujte n\u00e1s<\/a><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"demo-ab-block--section wp-block-cloudtalk-demo-ab\"><div class=\"demo-ab-block\"><div class=\"demo-ab-block__hero\"><div class=\"demo-ab-block__hero-content\"><h2 class=\"demo-ab-block__heading\">Pripraven\u00ed za\u017ei\u0165 vynikaj\u00facu kvalitu hovorov?<\/h2><p class=\"demo-ab-block__hero-paragraph\">Pridajte sa k viac ako 4 000 firm\u00e1m, ktor\u00e9 d\u00f4veruj\u00fa CloudTalku pre svoje obchodn\u00e9 a podporn\u00e9 hovory. Zistite, pre\u010do CloudTalk prin\u00e1\u0161a lep\u0161ie v\u00fdsledky ako Dialpad.<\/p><div class=\"demo-ab-block__list-wrapper\"><\/div><\/div><\/div><div class=\"demo-ab-block__form-section\"><div class=\"demo-ab-block__form-wrap\"><div class=\"demo-ab-block__form-content demo-form\">\n<div class=\"ct-demo-form\">\n<!--[if lte IE 8]>\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2-legacy.js\"><\/script>\n<![endif]-->\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2.js\"><\/script>\n<script>\n\nlet searchParams = new URLSearchParams(window.location.search);\nsearchParams.has('filled_email');\nlet emailVal = searchParams.get('filled_email');\n\nhbspt.forms.create({\n\tregion: \"na1\",\n\tportalId: \"6195055\",\n\tformId: \"209cca80-551b-4b65-ae93-766d7218210e\",\n    onFormReady: function($form) {\n        $form.attr(\"data-default-form-id\", \"866072\");\n        if(emailVal) {\n            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src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/CustomerRevolut-SizeDefault-VersionOriginal-1.png\" class=\"logo-carousel__logo\" \/><\/a><\/div><div class=\"logo-carousel__item\"><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/velu\/\" class=\"logo-carousel__link\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/CustomerVelu.uk-SizeDefault-VersionOriginal-1.png\" class=\"logo-carousel__logo\" \/><\/a><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"demo-ab-block__rating-cards\"><div class=\"demo-ab-block__rating-cards-track\"><div class=\"demo-ab-block__rating-card\"><div class=\"demo-ab-block__rating-card-header\"><div class=\"demo-ab-block__rating-card-logos\"><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"G2 logo\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><\/div><div 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fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_3)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"demo-ab-block__rating-card-content\"><p class=\"demo-ab-block__rating-card-label\">Recenzie<\/p><p class=\"demo-ab-block__rating-card-number\">1,500+<\/p><\/div><\/div><div class=\"demo-ab-block__rating-card\"><div class=\"demo-ab-block__rating-card-header\"><div class=\"demo-ab-block__rating-card-logos\"><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/capterra.svg\" alt=\"\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><\/div><div class=\"demo-ab-block__rating-card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_1_0)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_1_0\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_1_1)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 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11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_1_2\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_1_3)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 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class=\"demo-ab-block__rating-card-content\"><p class=\"demo-ab-block__rating-card-label\">Recenzie<\/p><p class=\"demo-ab-block__rating-card-number\">260+<\/p><\/div><\/div><div class=\"demo-ab-block__rating-card\"><div class=\"demo-ab-block__rating-card-header\"><div class=\"demo-ab-block__rating-card-logos\"><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/customer-1.png\" alt=\"\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/customer-2.png\" alt=\"\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/customer-3.png\" alt=\"\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><\/div><div 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fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"demo-ab-block__rating-card-content\"><p class=\"demo-ab-block__rating-card-label\">Z\u00e1kazn\u00edci<\/p><p class=\"demo-ab-block__rating-card-number\">4,000+<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<p>Dialpad zah\u0155\u0148a power dialer v r\u00e1mci svojho produktu Sell, ale ch\u00fdbaj\u00fa mu re\u017eimy <a href=\"https:\/\/www.cloudtalk.io\/sk\/paralelny-dialer\/\">paraleln\u00e9ho<\/a> a <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/inteligentne-vytacanie\/\">inteligentn\u00e9ho vyt\u00e1\u010dania<\/a>, ktor\u00e9 zvy\u010dajne vy\u017eaduj\u00fa vysokor\u00fdchlostn\u00e9 outbound t\u00edmy. Medzin\u00e1rodn\u00e9 volania s\u00fa \u00fa\u010dtovan\u00e9 za min\u00fatu, namiesto toho, aby boli zahrnut\u00e9, a <a href=\"https:\/\/www.cloudtalk.io\/sk\/voicemail-drop\/\">automatick\u00e9 zanechanie spr\u00e1vy (voicemail drop)<\/a> nie je k dispoz\u00edcii v z\u00e1kladnej \u00farovni. Pre t\u00edmy vykon\u00e1vaj\u00face seri\u00f3zne oper\u00e1cie studen\u00fdch volan\u00ed je kompletn\u00e1 sada dialerov CloudTalk \u2014 vr\u00e1tane <a href=\"https:\/\/www.cloudtalk.io\/?page_id=296734\">Power Dialer<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/sk\/paralelny-dialer\/\">Parallel Dialer<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/inteligentne-vytacanie\/\">Smart Dialer<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/sk\/voicemail-drop\/\">Voicemail Drop<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/softver-na-volanie-kliknutim\/\">Click-to-Call<\/a> a <a href=\"https:\/\/www.cloudtalk.io\/sk\/detekcia-zaznamnika\/\">detekcie z\u00e1znamn\u00edka (Answering Machine Detection)<\/a> \u2014 rie\u0161en\u00edm \u0161it\u00fdm na mieru.<\/p>","protected":false},"excerpt":{"rendered":"<p>Dialpad zah\u0155\u0148a power dialer v r\u00e1mci svojho produktu Sell, ale ch\u00fdbaj\u00fa mu re\u017eimy paraleln\u00e9ho a inteligentn\u00e9ho vyt\u00e1\u010dania, ktor\u00e9 zvy\u010dajne vy\u017eaduj\u00fa vysokor\u00fdchlostn\u00e9 outbound t\u00edmy. Medzin\u00e1rodn\u00e9 volania s\u00fa \u00fa\u010dtovan\u00e9 za min\u00fatu, namiesto toho, aby boli zahrnut\u00e9, a automatick\u00e9 zanechanie spr\u00e1vy (voicemail drop) nie je k dispoz\u00edcii v z\u00e1kladnej \u00farovni. Pre t\u00edmy vykon\u00e1vaj\u00face seri\u00f3zne oper\u00e1cie studen\u00fdch volan\u00ed je [&hellip;]<\/p>\n","protected":false},"author":149,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"ct-post-type":[],"ct-solution":[],"ct-industry":[],"ct-use-case":[],"ct-ai-voice-agent-type":[],"class_list":["post-330951","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.cloudtalk.io\/sk\/wp-json\/wp\/v2\/pages\/330951","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cloudtalk.io\/sk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.cloudtalk.io\/sk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/sk\/wp-json\/wp\/v2\/users\/149"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/sk\/wp-json\/wp\/v2\/comments?post=330951"}],"version-history":[{"count":0,"href":"https:\/\/www.cloudtalk.io\/sk\/wp-json\/wp\/v2\/pages\/330951\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.cloudtalk.io\/sk\/wp-json\/wp\/v2\/media?parent=330951"}],"wp:term":[{"taxonomy":"ct-post-type","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/sk\/wp-json\/wp\/v2\/ct-post-type?post=330951"},{"taxonomy":"ct-solution","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/sk\/wp-json\/wp\/v2\/ct-solution?post=330951"},{"taxonomy":"ct-industry","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/sk\/wp-json\/wp\/v2\/ct-industry?post=330951"},{"taxonomy":"ct-use-case","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/sk\/wp-json\/wp\/v2\/ct-use-case?post=330951"},{"taxonomy":"ct-ai-voice-agent-type","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/sk\/wp-json\/wp\/v2\/ct-ai-voice-agent-type?post=330951"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}]