{"id":325657,"date":"2026-03-26T17:18:45","date_gmt":"2026-03-26T15:18:45","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/riesenia-call-centra\/"},"modified":"2026-07-16T20:35:29","modified_gmt":"2026-07-16T18:35:29","slug":"riesenia-call-centra","status":"publish","type":"page","link":"https:\/\/www.cloudtalk.io\/sk\/riesenia-call-centra\/","title":{"rendered":"Objavte viac ako 30 rie\u0161en\u00ed call centra"},"content":{"rendered":"

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\u010co hovoria skuto\u010dn\u00ed pou\u017e\u00edvatelia<\/h2>

Tajn\u00e9 inform\u00e1cie priamo od z\u00e1kazn\u00edkov CloudTalk.<\/p><\/div>

Vysk\u00fa\u0161ajte zadarmo<\/a>Kontaktujte sales<\/a><\/div><\/div><\/div>
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Od 20-min\u00fatov\u00fdch \u010dakan\u00ed k 3-min\u00fatov\u00e9mu servisu<\/h3>

\u201eS CloudTalkom sme zn\u00ed\u017eili zme\u0161kan\u00e9 hovory z 80 % na 16 % a skr\u00e1tili \u010dakacie doby o viac ako 85 %, pri\u010dom sme \u0161k\u00e1lovali z 2 na viac ako 20 agentov.\u201c<\/p>

Flor Bogdanova<\/div>
Mana\u017e\u00e9rka z\u00e1kazn\u00edckeho \u00faspechu<\/div><\/div>Pre\u010d\u00edtajte si pr\u00edpadov\u00fa \u0161t\u00fadiu <\/svg><\/a><\/div><\/div>
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40 % n\u00e1rast v spojen\u00ed hovorov<\/h3>

\u201eS CloudTalkom n\u00e1\u0161 predpredajn\u00fd t\u00edm prestal str\u00e1ca\u0165 \u010das zme\u0161kan\u00fdmi hovormi a za\u010dal vybavova\u0165 viac t\u00fdch spr\u00e1vnych.\u201c<\/p>

Mariana Ra\u00f1a<\/div>
Produktov\u00fd mana\u017e\u00e9r<\/div><\/div>Pre\u010d\u00edtajte si pr\u00edpadov\u00fa \u0161t\u00fadiu <\/svg><\/a><\/div><\/div>
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O 20 % efekt\u00edvnej\u0161ie spracovanie hovorov<\/h3>

\u201eOsobn\u00e9 telef\u00f3ny a manu\u00e1lne procesy sme nahradili \u0161k\u00e1lovate\u013en\u00fdm VoIP rie\u0161en\u00edm a zaznamenali sme 20 % n\u00e1rast produktivity t\u00edmu.\u201c<\/p>

Freddy Lee<\/div>
Riadite\u013e predaja a marketingu<\/div><\/div>Pre\u010d\u00edtajte si pr\u00edpadov\u00fa \u0161t\u00fadiu <\/svg><\/a><\/div><\/div>
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O 40 % menej zme\u0161kan\u00fdch hovorov<\/h3>

\u201eOsobn\u00e9 telef\u00f3ny a manu\u00e1lne procesy sme nahradili \u0161k\u00e1lovate\u013en\u00fdm VoIP rie\u0161en\u00edm a zaznamenali sme 20 % n\u00e1rast produktivity t\u00edmu.\u201c<\/p>

Freddy Lee<\/div>
Riadite\u013e predaja a marketingu<\/div><\/div>Pre\u010d\u00edtajte si pr\u00edpadov\u00fa \u0161t\u00fadiu <\/svg><\/a><\/div><\/div>
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Z 3 telef\u00f3nnych syst\u00e9mov k jedin\u00e9mu zdroju pravdy<\/h3>

\u201ePred CloudTalkom boli na\u0161e d\u00e1ta roztr\u00fasen\u00e9. Teraz v\u0161etko \u017eije v HubSpote \u2014 prepojen\u00e9, vidite\u013en\u00e9 a plne zjednoten\u00e9.\u201c<\/p>

Stephen Cavanagh<\/div>
Riadite\u013e podpory a slu\u017eieb<\/div><\/div>Pre\u010d\u00edtajte si pr\u00edpadov\u00fa \u0161t\u00fadiu <\/svg><\/a><\/div><\/div>
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O 66 % vy\u0161\u0161ia kapacita bez prij\u00edmania nov\u00fdch zamestnancov<\/h3>

\u201eCloudTalk n\u00e1m u\u013eah\u010dil r\u00fdchlu \u0161k\u00e1lovate\u013enos\u0165 podpory: skr\u00e1tili sme \u010das spracovania o 33 % a teraz vybav\u00edme o 66 % viac hovorov na agenta.\u201c<\/p>

Jessica Dungo<\/div>
Mana\u017e\u00e9rka pre spory z\u00e1kazn\u00edckeho servisu<\/div><\/div>Pre\u010d\u00edtajte si pr\u00edpadov\u00fa \u0161t\u00fadiu <\/svg><\/a><\/div><\/div><\/div><\/div><\/div><\/div>