[{"id":330766,"date":"2026-05-05T10:48:28","date_gmt":"2026-05-05T08:48:28","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/?page_id=330766"},"modified":"2026-05-05T10:48:30","modified_gmt":"2026-05-05T08:48:30","slug":"recenzie-telefonneho-systemu-avaya","status":"publish","type":"page","link":"https:\/\/www.cloudtalk.io\/sk\/recenzie-telefonneho-systemu-avaya\/","title":{"rendered":"Recenzia Avaya: Funkcie, ceny &amp; Sp\u00e4tn\u00e1 v\u00e4zba pou\u017e\u00edvate\u013eov"},"content":{"rendered":"<div class=\"wp-block-cloudtalk-under-navigation-social-proof\"><div class=\"under-navigation-social-proof-block\"><div class=\"under-navigation-social-proof-block__cards\"><div class=\"under-navigation-social-proof-block__cards-track\"><div class=\"under-navigation-social-proof-block__card\" data-half-star=\"true\"><div class=\"under-navigation-social-proof-block__card-header\"><div class=\"under-navigation-social-proof-block__card-logos\"><div 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clip-path=\"url(#clip0_social_proof_2_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"under-navigation-social-proof-block__card-content\"><p class=\"under-navigation-social-proof-block__card-number\">4,000+&nbsp;<\/p><p class=\"under-navigation-social-proof-block__card-label\">Z\u00e1kazn\u00edci<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-seo-hero wp-block-cloudtalk-seo-hero\"><div class=\"sh\"><h1 class=\"sh__title\">Recenzia Avaya 2026:<br>Funkcie, Ceny a Sp\u00e4tn\u00e1 v\u00e4zba od pou\u017e\u00edvate\u013eov<\/h1><p class=\"sh__description\">Zauj\u00edma v\u00e1s Avaya? Zistite, \u010do hovoria skuto\u010dn\u00ed pou\u017e\u00edvatelia o kvalite hovorov, funkci\u00e1ch a podpore \u2013 a pozrite sa, ako sa CloudTalk porovn\u00e1va.<\/p><div class=\"sh__buttons wp-block-buttons\"><div class=\"wp-block-button btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/sk\/vyskusat-demo\/\" class=\"wp-block-button__link wp-element-button\">Z\u00edskajte demo CloudTalk<\/a><\/div><div class=\"wp-block-button btn-ghost btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/avaya-alternative\/\" class=\"wp-block-button__link wp-element-button\">Alternat\u00edvy Avaya \u2192<\/a><\/div><\/div><\/div><\/div>\n\n\n<div class=\"wp-block-cloudtalk-row\" style=\"--column-widths:minmax(0, 280px) minmax(660px, 1fr) minmax(0, 280px);--mobile-order-1:2;--mobile-order-2:3;--mobile-order-3:1\">\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"wp-block-cloudtalk-table-of-contents\" data-level-depth=\"3\" data-total-items=\"3\"><div class=\"toc__heading\">Table of contents<\/div><div class=\"toc__list\"><div class=\"toc__item level-2\"><a href=\"#co-je-avaya\">\u010co je Avaya?<\/a><\/div><div class=\"toc__item level-3\"><a href=\"#ake-su-klucove-funkcie-avaya\">Ak\u00e9 s\u00fa k\u013e\u00fa\u010dov\u00e9 funkcie Avaya?<\/a><\/div><div class=\"toc__item level-2\"><a href=\"#co-hovoria-pouzivatelia-o-avaya\">\u010co hovoria pou\u017e\u00edvatelia o Avaya?<\/a><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><h2 id=\"co-je-avaya\" class=\"wp-block-heading\">\u010co je Avaya?<\/h2>\n\n<p>Avaya je <strong>tradi\u010dn\u00fd dod\u00e1vate\u013e podnikov\u00fdch komunika\u010dn\u00fdch rie\u0161en\u00ed<\/strong>, ktor\u00fd pon\u00faka lok\u00e1lne, cloudov\u00e9 a hybridn\u00e9 rie\u0161enia kontaktn\u00fdch centier a zjednotenej komunik\u00e1cie. <\/p>\n\n<p>Spolo\u010dnos\u0165 Avaya, zalo\u017een\u00e1 v roku 2000 ako spin-off Lucent Technologies, je jedn\u00fdm z najuzn\u00e1vanej\u0161\u00edch mien v oblasti podnikovej telef\u00f3nie \u2013 jej produkty poh\u00e1\u0148aj\u00fa hlasov\u00fa infra\u0161trukt\u00faru pre 10 z top 10 svetov\u00fdch b\u00e1nk, leteck\u00fdch spolo\u010dnost\u00ed a farmaceutick\u00fdch spolo\u010dnost\u00ed, s viac ako 25 000 z\u00e1kazn\u00edkmi po celom svete.<\/p>\n\n<p>Hlavn\u00fd rad produktov Avaya zah\u0155\u0148a <strong>Avaya Infinity Platform<\/strong> (jej modern\u00e1 ponuka CCaaS), <strong>Avaya Aura a IP Office<\/strong> (tradi\u010dn\u00e1 UC), <strong>Avaya Cloud Office<\/strong> (cloudov\u00fd telef\u00f3nny syst\u00e9m, poh\u00e1\u0148an\u00fd RingCentral) a novo spusten\u00fd <strong>Avaya Nexus<\/strong> pre hlasov\u00fa komunik\u00e1ciu s kritick\u00fdm poslan\u00edm. <\/p>\n\n<p>Platforma sa integruje so <a href=\"https:\/\/www.cloudtalk.io\/sk\/integrovany-softver-pre-call-centra\/integracia-telefonu-salesforce\/\">Salesforce<\/a>, ServiceNow a <a href=\"https:\/\/www.cloudtalk.io\/sk\/microsoft-teams\/\">Microsoft Teams<\/a> a zost\u00e1va popul\u00e1rna v\u010faka viac ako 120 spr\u00e1vam v re\u00e1lnom \u010dase a historick\u00fdm spr\u00e1vam.<\/p>\n\n<p>Av\u0161ak, <a href=\"https:\/\/www.wsj.com\/articles\/avaya-files-for-bankruptcy-after-big-earnings-miss-14103837\" target=\"_blank\" rel=\"noopener\">Wall Street Journal<\/a> uv\u00e1dza, \u017ee spolo\u010dnos\u0165 \u010delila zna\u010dn\u00fdm turbulenci\u00e1m \u2013 vr\u00e1tane dvoch bankrotov pod\u013ea Kapitoly 11 za \u0161es\u0165 rokov (2017 a 2023), rozsiahlej re\u0161trukturaliz\u00e1cie pracovnej sily a verejne deklarovanej strat\u00e9gie zamerania sa predov\u0161etk\u00fdm na svojich 1 500 najv\u00e4\u010d\u0161\u00edch glob\u00e1lnych firemn\u00fdch z\u00e1kazn\u00edkov. <\/p>\n\n<p>Pre modern\u00e9 t\u00edmy, ktor\u00e9 nespadaj\u00fa do tejto elitnej kateg\u00f3rie, kombin\u00e1cia zastaranej komplexnosti, nepreh\u013eadn\u00fdch cien a ot\u00e1zok t\u00fdkaj\u00facich sa dlhodobej podpory rob\u00ed z Avaya rizikovej\u0161iu vo\u013ebu, ne\u017e akou bola kedysi.<\/p>\n\n\n<div class=\"wp-block-cloudtalk-summary\"><div class=\"summary-block summary-block--sm\"><h3 id=\"ake-su-klucove-funkcie-avaya\" class=\"wp-block-heading\">Ak\u00e9 s\u00fa k\u013e\u00fa\u010dov\u00e9 funkcie Avaya?<\/h3>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Avaya Infinity Platform<\/strong> \u2013 podnikov\u00fd CCaaS s omnikan\u00e1lov\u00fdm smerovan\u00edm naprie\u010d hlasovou komunik\u00e1ciou, chatom, e-mailom a soci\u00e1lnymi m\u00e9diami                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Avaya Aura a IP Office<\/strong> \u2013 dlhodobo overen\u00e9 UC platformy pre hybridn\u00e9 a lok\u00e1lne nasadenia                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Avaya Cloud Office<\/strong> \u2013 cloudov\u00fd telef\u00f3nny syst\u00e9m dod\u00e1van\u00fd v partnerstve s RingCentral                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Viac ako 120 spr\u00e1v v re\u00e1lnom \u010dase a historick\u00fdch spr\u00e1v<\/strong> plus <strong>hlbok\u00e1 anal\u00fdza radov hovorov<\/strong> prostredn\u00edctvom syst\u00e9mu riadenia hovorov                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <strong>Nat\u00edvne integr\u00e1cie<\/strong> so Salesforce, ServiceNow, Microsoft Teams a n\u00e1strojmi pre riadenie pracovnej sily Verint                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Moduly AI potla\u010denia hluku, asistencie agentov a anal\u00fdzy re\u010di (<strong>pred\u00e1van\u00e9 ako doplnky<\/strong>)                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div><\/div><\/div>\n\n\n<h2 id=\"co-hovoria-pouzivatelia-o-avaya\" class=\"wp-block-heading\">\u010co hovoria pou\u017e\u00edvatelia o Avaya?<\/h2>\n\n<p>Na z\u00e1klade <strong>viac ako 800 overen\u00fdch recenzi\u00ed<\/strong> z G2, Capterra, TrustRadius a SelectHub<\/p>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--pros wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude0a \u010co sa pou\u017e\u00edvate\u013eom p\u00e1\u010di<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Hlasov\u00e1 kvalita a spo\u013eahlivos\u0165 na podnikovej \u00farovni \u2014 obzvl\u00e1\u0161\u0165 siln\u00e1 pre ve\u013emi ve\u013ek\u00e9 kontaktn\u00e9 centr\u00e1 s vysok\u00fdm objemom hlasovej komunik\u00e1cie                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Viac ako 120 spr\u00e1v v re\u00e1lnom \u010dase a historick\u00fdch spr\u00e1v poskytuje opera\u010dn\u00fdm t\u00edmom hlbok\u00fd preh\u013ead o v\u00fdkone radov a SLA                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Robustn\u00fd integra\u010dn\u00fd bal\u00edk so Salesforce, ServiceNow, MS Teams a Verint u\u017e zaveden\u00fd vo v\u00e4\u010d\u0161ine podnikov                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Vyspel\u00e1 sada funkci\u00ed \u2014 IVR, ACD, tepl\u00e9 prepojenia, konferencie, smerovanie na z\u00e1klade zru\u010dnost\u00ed \u2013 v\u0161etko osved\u010den\u00e9 v praxi                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    D\u00f4veryhodn\u00e1 pre niektor\u00e9 z najv\u00e4\u010d\u0161\u00edch svetov\u00fdch b\u00e1nk, leteck\u00fdch spolo\u010dnost\u00ed a farmaceutick\u00fdch spolo\u010dnost\u00ed \u2014 rozpoznate\u013en\u00e1 podnikov\u00e1 zna\u010dka                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u201ePlatforma umo\u017e\u0148uje podnikom komunikova\u0165 so z\u00e1kazn\u00edkmi cez viacer\u00e9 kan\u00e1ly, vr\u00e1tane hlasovej komunik\u00e1cie, chatu, e-mailu a soci\u00e1lnych m\u00e9di\u00ed. To poskytuje z\u00e1kazn\u00edkom bezprobl\u00e9mov\u00fd a konzistentn\u00fd z\u00e1\u017eitok.\u201c<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">Overen\u00fd pou\u017e\u00edvate\u013e v automobilovom priemysle<\/div><div class=\"quote-block__position\">Podnik<\/div><\/div><\/div><a href=\"https:\/\/www.g2.com\/products\/avaya-experience-platform\/reviews\/avaya-experience-platform-review-7890439\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Cel\u00e1 recenzia <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--cons wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude24 \u010co sa pou\u017e\u00edvate\u013eom nep\u00e1\u010di<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Dve podania n\u00e1vrhu na bankrot pod\u013ea Kapitoly 11 za \u0161es\u0165 rokov (2017 a 2023) vyvol\u00e1vaj\u00fa obavy o dlhodob\u00fa podporu a kontinuitu                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Avaya verejne deklarovala zameranie na 1 500 najv\u00e4\u010d\u0161\u00edch firemn\u00fdch z\u00e1kazn\u00edkov \u2014 men\u0161\u00ed z\u00e1kazn\u00edci hl\u00e1sia ni\u017e\u0161iu prioritu podpory                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    August 2025: ponuka dobrovo\u013en\u00fdch odchodn\u00fdch bal\u00edkov celej pracovnej sile; 30 % zn\u00ed\u017eenie pracovnej sily v indickom centre podpory                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Zastaral\u00e9, \u0165a\u017eko ovl\u00e1date\u013en\u00e9 UI je neust\u00e1le kritizovan\u00e9 \u2014 \u201eagenti opisuj\u00fa softv\u00e9r ako \u0165a\u017ekop\u00e1dny\u201c                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Skryt\u00e9 ceny doplnkov pre nahr\u00e1vanie hovorov, pokro\u010dil\u00e9 reporty, AI funkcie \u2014 celkov\u00e9 n\u00e1klady r\u00fdchlo narastaj\u00fa                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Komplexnos\u0165 nasadenia je s\u0165a\u017enos\u0165 \u010d. 1 na G2 \u2014 t\u00edmy \u010dasto potrebuj\u00fa certifikovan\u00fdch in\u017einierov len na otvorenie po\u017eiadaviek na podporu                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Pomal\u00fd v\u00fdvoj smerom ku cloudu a AI \u2014 konkurencia predbehla Avaya v oblasti konverza\u010dnej inteligencie a hlasov\u00fdch agentov                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u201eIP Office je najhor\u0161ou \u010das\u0165ou m\u00f4jho d\u0148a. Rozhranie je no\u010dn\u00e1 mora. Online ste n\u00faten\u00ed prech\u00e1dza\u0165 komplikovan\u00fdmi krokmi, aby ste sa prihl\u00e1sili do SSO, ktor\u00e9 v\u00e1s len presmeruje na \u010fal\u0161iu prihlasovaciu str\u00e1nku. Licencovanie je tr\u00e1penie.\u201c<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">Nicole A.<\/div><div class=\"quote-block__position\">Spr\u00e1vca IT, Mal\u00e1 firma<\/div><\/div><\/div><a href=\"https:\/\/www.capterra.com\/p\/171265\/ZIWO\/reviews\/?target=blank&#038;rel=nofollow\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Cel\u00e1 recenzia <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div style=\"--rcc-slides-per-view: 2;\" class=\"wp-block-cloudtalk-review-card-carousel rcc--post-content wp-block-cloudtalk-review-card-carousel\" data-display-mode=\"post-content\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">\u010co \u013eudia hovoria o Avaya na G2<\/h2><p class=\"rcc__description\">Pozrite sa, \u010do hovoria skuto\u010dn\u00ed pou\u017e\u00edvatelia o produkte Avaya na G2 \u2014 \u00faprimn\u00e9 recenzie, skuto\u010dn\u00e9 sk\u00fasenosti a sp\u00e4tn\u00e1 v\u00e4zba od t\u00edmov, ktor\u00e9 ho pou\u017e\u00edvali.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/G2.svg\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"1.5 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star review-card__star--half\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><defs><linearGradient id=\"halfStar\"><stop offset=\"55%\" stop-color=\"#F59E0B\"\/><stop offset=\"55%\" stop-color=\"#F5F5F5\"\/><\/linearGradient><\/defs><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"url(#halfStar)\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u201eSiln\u00e1 v podnikovom hlase a reportingu. Zlo\u017eitos\u0165 pri nasaden\u00ed, konfigur\u00e1ci\u00e1ch a integr\u00e1ci\u00e1ch.\u201c<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Overen\u00fd pou\u017e\u00edvate\u013e<\/span><span class=\"review-card__tag review-card__tag--gray\">Stredn\u00fd podnik<\/span><span class=\"review-card__tag review-card__tag--blue\">Telekomunik\u00e1cie<\/span><\/div><p class=\"review-card__company\">Telekomunik\u00e1cie<\/p><p class=\"review-card__position\">Stredn\u00fd trh<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/02\/G2_Logo.svg\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"2.5 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star review-card__star--half\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><defs><linearGradient id=\"halfStar\"><stop offset=\"55%\" stop-color=\"#F59E0B\"\/><stop offset=\"55%\" stop-color=\"#F5F5F5\"\/><\/linearGradient><\/defs><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"url(#halfStar)\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u201eProdukt fungoval pre moju pr\u00e1cu v call centre. Nieko\u013ekokr\u00e1t program \u00faplne zlyhal, \u010do n\u00e1m znemo\u017enilo pracova\u0165.\u201c<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Ryan T.<\/span><span class=\"review-card__tag review-card__tag--gray\">Podnik<\/span><span class=\"review-card__tag review-card__tag--blue\">Zvukov\u00fd in\u017einier<\/span><\/div><p class=\"review-card__company\">Zvukov\u00fd in\u017einier<\/p><p class=\"review-card__position\">Podnik<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/02\/G2_Logo.svg\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"3 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u201eNem\u00f4\u017eem kop\u00edrova\u0165 a vklada\u0165 \u00fadaje z Excelu do \u017eiadneho z tabu\u013ekov\u00fdch vstupov, ako je predpove\u010f rozsahu. Kalend\u00e1rny alebo pl\u00e1novac\u00ed modul je ve\u013emi ne\u0161ikovn\u00fd.\u201c<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Overen\u00fd pou\u017e\u00edvate\u013e<\/span><span class=\"review-card__tag review-card__tag--gray\">Stredn\u00fd trh<\/span><span class=\"review-card__tag review-card__tag--blue\">Offshoring<\/span><\/div><p class=\"review-card__company\">Outsourcing\/Offshoring<\/p><p class=\"review-card__position\">Stredn\u00fd trh<\/p><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"ci ci--sticky wp-block-cloudtalk-content-item\"><div class=\"ci__header\"><img decoding=\"async\" class=\"ci__icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/SymbolAvaya.svg\" alt=\"Avaya reviews \" width=\"32\" height=\"32\" loading=\"lazy\" \/><span class=\"ci__name\">Avaya<\/span><\/div><div class=\"ci__items\"><div class=\"ci__item\"><span class=\"ci__label\">Zalo\u017een\u00e9<\/span><span class=\"ci__value\">2000<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Ve\u013ekos\u0165 t\u00edmu<\/span><span class=\"ci__value\">7 000 Zamestnancov<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Hodnotenie G2<\/span><span class=\"ci__value\">4.1\/5<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Po\u010diato\u010dn\u00e1 cena<\/span><span class=\"ci__value\">~\u20ac20-\u20ac40\/pou\u017e\u00edvate\u013e\/mesiac<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Pokrytie<\/span><span class=\"ci__value\">40+ Kraj\u00edn<\/span><\/div><\/div><\/div><\/div>\n<\/div>\n\n\n<div class=\"wp-block-cloudtalk-homepage-hero-section wp-block-cloudtalk-homepage-hero-section\"><div class=\"homepage-hero-section homepage-hero-section--has-top-border\"><div class=\"homepage-hero-section__content\"><div class=\"homepage-hero-section__tags\"><span class=\"homepage-hero-section__tag\"><span>CloudTalk &#8211; #1 Avaya Alternative<\/span><\/span><span class=\"homepage-hero-section__tag homepage-hero-section__tag--highlighted\"><img loading=\"lazy\" decoding=\"async\" class=\"homepage-hero-section__tag-icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"\" width=\"16\" height=\"16\" \/><span>2026 Spring Leader<\/span><\/span><\/div><div class=\"homepage-hero-section__headline\"><h2>H\u013ead\u00e1te alternat\u00edvu k Avaya?<\/h2><\/div><div class=\"homepage-hero-section__description\"><p>Zistite, pre\u010do 4,000+ firiem pre\u0161lo na CloudTalk pre vynikaj\u00facu kvalitu hovorov a funkcie poh\u00e1\u0148an\u00e9 AI.<\/p><\/div><div class=\"homepage-hero-section__buttons\"><a href=\"https:\/\/www.cloudtalk.io\/sk\/vyskusat-demo\/\" class=\"btn btn-regular btn-secondary\">Z\u00edskajte demo<\/a><a href=\"https:\/\/www.cloudtalk.io\/avaya-alternative\/\" class=\"btn btn-regular btn-ghost\">Pozrite si porovnanie<\/a><\/div><div class=\"homepage-hero-section__logo-carousel\"><div class=\"wp-block-cloudtalk-logo-carousel wp-block-cloudtalk-logo-carousel\"><\/div><\/div><div class=\"homepage-hero-section__image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Product_Design.png\" alt=\"Hero image\" \/><div class=\"homepage-hero-section__video-blocks\"><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--1\"><div class=\"homepage-hero-section__video-text\">Pridajte ob\u013e\u00faben\u00e9 integr\u00e1cie<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Integracie_184x60.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--2\"><div class=\"homepage-hero-section__video-text\">Z\u00edskajte lok\u00e1lne \u010d\u00edsla<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Numbers_184x89.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--3\"><div class=\"homepage-hero-section__video-text\">Pridajte AI hlasov\u00fdch agentov<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Video_184x109.mp4\" autoplay loop playsinline muted><\/video><\/div><\/div><\/div><div class=\"homepage-hero-section__feature-highlights\"><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"22\" viewBox=\"0 0 23 22\" fill=\"none\"><path d=\"M14.5 2.5V1M18.4393 3.56066L19.5 2.5M19.5103 7.5H21.0103M20.9506 12C20.4489 17.0533 16.1853 21 11 21C5.47715 21 1 16.5228 1 11C1 5.81465 4.94668 1.5511 10 1.04938M11 7H15V11M14.6197 7C12.2653 10.3276 8.38636 12.5 4 12.5C2.9971 12.5 2.02072 12.3864 1.08302 12.1715\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Najlep\u0161ie hodnoten\u00fd na G2<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>D\u00f4sledne vysoko hodnoten\u00fd na G2, CloudTalk pom\u00e1ha t\u00edmom r\u00fdchlej\u0161ie sa rozbehn\u00fa\u0165, vyhn\u00fa\u0165 sa zlo\u017eitosti a spo\u013eahn\u00fa\u0165 sa na telef\u00f3nny syst\u00e9m, ktor\u00fd funguje pod\u013ea o\u010dak\u00e1vania od prv\u00e9ho d\u0148a.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 16C12.866 16 16 12.866 16 9C16 5.13401 12.866 2 9 2C5.13401 2 2 5.13401 2 9C2 12.866 5.13401 16 9 16Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M15 22C18.866 22 22 18.866 22 15C22 11.134 18.866 8 15 8C11.134 8 8 11.134 8 15C8 18.866 11.134 22 15 22Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>100+ integr\u00e1ci\u00ed<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>V\u00e1\u0161 CRM, helpdesk a predajn\u00e9 n\u00e1stroje u\u017e spolu komunikuj\u00fa. CloudTalk sa len pripoj\u00ed ku konverz\u00e1cii a rob\u00ed ju ove\u013ea produkt\u00edvnej\u0161ou.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M2.68675 15.6451L4.59494 14.5435C4.6983 14.4839 4.8196 14.4631 4.9369 14.4851L8.6914 15.1878C8.99995 15.2455 9.28478 15.008 9.28338 14.6941L9.26876 11.4045C9.26836 11.3151 9.29193 11.2272 9.33701 11.15L11.2317 7.90621C11.3303 7.73739 11.3215 7.52658 11.2091 7.3666L8.01892 2.82568M19.0002 4.85905C13.5002 7.50004 16.5 11 17.5002 11.5C19.3773 12.4384 21.9876 12.5 21.9876 12.5C21.9958 12.3344 22 12.1677 22 12C22 6.47715 17.5228 2 12 2C6.47715 2 2 6.47715 2 12C2 17.5228 6.47715 22 12 22C12.1677 22 12.3344 21.9959 12.5 21.9877M16.7578 21.9398L13.591 13.591L21.9398 16.7578L18.2376 18.2376L16.7578 21.9398Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Pokrytie vo viac ako 160 krajin\u00e1ch<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Od susednej krajiny a\u017e po cel\u00fd svet, CloudTalk udr\u017euje va\u0161e hovory jasn\u00e9, lok\u00e1lne a pripraven\u00e9 r\u00e1s\u0165 s va\u0161\u00edm podnikan\u00edm.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<section class=\"cs cs--bg-gradient-to-blue cs--layout-stacked wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">CloudTalk vs Avaya: Porovnanie<\/h2><p class=\"cs__description\">Pozrite sa, ako CloudTalk poskytuje modern\u00fd, cloud-nat\u00edvny v\u00fdkon tam, kde Avaya zastaran\u00e1 architekt\u00fara z\u00e1pas\u00ed.<\/p><\/div><\/div>\n<div class=\"cs__content\"><div class=\"wp-block-cloudtalk-before-after-table\"><div class=\"bat__table\"><div class=\"bat__row bat__row--header\"><div class=\"bat__cell bat__cell--label\"><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__column-header\">Avaya<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__column-header\">CloudTalk<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Ceny a celkov\u00e9 n\u00e1klady<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Avaya Cloud Office za\u010d\u00edna od \u20ac20 \u2013 \u20ac40\/pou\u017e\u00edvate\u013e\/mesiac, ale nahr\u00e1vanie hovorov, pokro\u010dil\u00e9 reporty a funkcie AI sa pred\u00e1vaj\u00fa ako doplnky. Implement\u00e1cia sa m\u00f4\u017ee pohybova\u0165 od \u20ac5K do \u20ac100K+. Recenzenti uv\u00e1dzaj\u00fa zv\u00fd\u0161enie ceny pri obnove o 20%+.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Transparentn\u00e9 zverejnen\u00e9 ceny od \u20ac25\/pou\u017e\u00edvate\u013e\/mesiac so v\u0161etk\u00fdmi z\u00e1kladn\u00fdmi funkciami volania, smerovania, nahr\u00e1vania a anal\u00fdzy v cene. \u017diadne skryt\u00e9 doplnky, \u017eiadne prekvapiv\u00e9 zv\u00fd\u0161enia pri obnove.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">\u010cas do hodnoty<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Zlo\u017eitos\u0165 nasadenia je s\u0165a\u017enos\u0165ou \u010d. 1 na G2. Implement\u00e1cia si vy\u017eaduje certifikovan\u00fdch in\u017einierov, trv\u00e1 t\u00fd\u017edne a\u017e mesiace a komplexn\u00e9 integr\u00e1cie \u010dasto potrebuj\u00fa profesion\u00e1lne slu\u017eby na konfigur\u00e1ciu.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Spustenie za jedno popoludnie. Samostatn\u00e9 nastavenie, pretiahnutie a pustenie pre toky hovorov a viac ako 100 hotov\u00fdch integr\u00e1ci\u00ed umo\u017e\u0148uj\u00fa v\u00e4\u010d\u0161ine t\u00edmov fungova\u0165 za jedin\u00fd de\u0148 \u2014 bez potreby certifikovan\u00fdch in\u017einierov.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Glob\u00e1lne pokrytie<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Lok\u00e1lne \u010d\u00edsla vo viac ako 40 krajin\u00e1ch. Spr\u00e1va \u010d\u00edsel si \u010dasto vy\u017eaduje manu\u00e1lnu koordin\u00e1ciu s lok\u00e1lnymi partnermi Avaya alebo oper\u00e1tormi.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Lok\u00e1lne \u010d\u00edsla vo viac ako 160 krajin\u00e1ch s automatizovan\u00fdm z\u00edskavan\u00edm, rot\u00e1ciou, zna\u010dkov\u00fdm ID volaj\u00faceho a vstavanou ochranou proti spamu. Multi-oper\u00e1torov\u00e1 infra\u0161trukt\u00fara s 99,99 % dostupnos\u0165ou.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Modern\u00e1 AI a automatiz\u00e1cia<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Pomal\u00fd v\u00fdvoj smerom ku cloudu a AI. Inteligentn\u00e9 dialery nie s\u00fa nat\u00edvne zahrnut\u00e9. Funkcie AI (potla\u010denie hluku, asistencia agenta) s\u00fa zvy\u010dajne samostatn\u00e9 pr\u00eddavn\u00e9 moduly vy\u017eaduj\u00face dodato\u010dn\u00e9 licencie.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Hlasov\u00ed agenti AI, AI Sales Dialer, AI Konverza\u010dn\u00e1 inteligencia, anal\u00fdza sentimentu a sk\u00f3rovanie hovorov s\u00fa vstavan\u00e9 do platformy \u2014 \u017eiadne samostatn\u00e9 moduly, \u017eiadne \u010fal\u0161ie licencie.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Pou\u017e\u00edvate\u013esk\u00e9 rozhranie<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Recenzenti d\u00f4sledne opisuj\u00fa UI ako starom\u00f3dne a \u0165a\u017eko navigovate\u013en\u00e9. Agenti ho naz\u00fdvaj\u00fa \u201e\u0165a\u017ekop\u00e1dnym a pr\u00edli\u0161 komplikovan\u00fdm.\u201c Konfigur\u00e1cia API a pracovn\u00fdch postupov si vy\u017eaduje \u0161pecializovan\u00e9 odborn\u00e9 znalosti.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Modern\u00e9, intuit\u00edvne rozhranie navrhnut\u00e9 pre r\u00fdchle zapracovanie agentov. Vizu\u00e1lny n\u00e1vrh\u00e1r toku hovorov, logika smerovania pretiahnut\u00edm a pusten\u00edm a dashboardy v re\u00e1lnom \u010dase pou\u017eite\u013en\u00e9 od prv\u00e9ho d\u0148a.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Odch\u00e1dzaj\u00face volanie<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Inteligentn\u00e9 a predikt\u00edvne dialery nie s\u00fa nat\u00edvne dostupn\u00e9 v z\u00e1kladn\u00fdch produktoch Avaya \u2014 zvy\u010dajne vy\u017eaduj\u00fa integr\u00e1cie tret\u00edch str\u00e1n alebo samostatn\u00e9 moduly Avaya.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Power Dialer, Paraleln\u00fd Dialer (10 liniek naraz), Preview Dialer a AI Sales Dialer \u2014 v\u0161etky s\u00fa nat\u00edvne zahrnut\u00e9. Hovorte s 10\u00d7 viac \u013eu\u010fmi denne.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Stabilita spolo\u010dnosti<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Dve bankroty pod\u013ea Kapitoly 11 za \u0161es\u0165 rokov (2017, 2023). Dobrovo\u013en\u00e9 bal\u00ed\u010dky odstupn\u00e9ho pon\u00faknut\u00e9 celej pracovnej sile v auguste 2025. Verejn\u00e1 strat\u00e9gia sa zameriava len na 1 500 najlep\u0161\u00edch podnikov\u00fdch \u00fa\u010dtov.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Ziskov\u00e9, rast\u00face a zameran\u00e9 na jedin\u00fa misiu: modern\u00e1 cloudov\u00e1 telef\u00f3nia. D\u00f4veruje mu viac ako 4 000 firiem po celom svete, s konzistentn\u00fdmi invest\u00edciami do produktov a predv\u00eddate\u013enou podporou.<\/span><\/div><\/div><\/div><div class=\"bat__slider\" aria-label=\"Comparison cards\"><div class=\"bat__slider-track\"><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Ceny a celkov\u00e9 n\u00e1klady<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Avaya:<\/strong> Avaya Cloud Office za\u010d\u00edna od \u20ac20 \u2013 \u20ac40\/pou\u017e\u00edvate\u013e\/mesiac, ale nahr\u00e1vanie hovorov, pokro\u010dil\u00e9 reporty a funkcie AI sa pred\u00e1vaj\u00fa ako doplnky. Implement\u00e1cia sa m\u00f4\u017ee pohybova\u0165 od \u20ac5K do \u20ac100K+. Recenzenti uv\u00e1dzaj\u00fa zv\u00fd\u0161enie ceny pri obnove o 20%+.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Transparentn\u00e9 zverejnen\u00e9 ceny od \u20ac25\/pou\u017e\u00edvate\u013e\/mesiac so v\u0161etk\u00fdmi z\u00e1kladn\u00fdmi funkciami volania, smerovania, nahr\u00e1vania a anal\u00fdzy v cene. \u017diadne skryt\u00e9 doplnky, \u017eiadne prekvapiv\u00e9 zv\u00fd\u0161enia pri obnove.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">\u010cas do hodnoty<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Avaya:<\/strong> Zlo\u017eitos\u0165 nasadenia je s\u0165a\u017enos\u0165ou \u010d. 1 na G2. Implement\u00e1cia si vy\u017eaduje certifikovan\u00fdch in\u017einierov, trv\u00e1 t\u00fd\u017edne a\u017e mesiace a komplexn\u00e9 integr\u00e1cie \u010dasto potrebuj\u00fa profesion\u00e1lne slu\u017eby na konfigur\u00e1ciu.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Spustenie za jedno popoludnie. Samostatn\u00e9 nastavenie, pretiahnutie a pustenie pre toky hovorov a viac ako 100 hotov\u00fdch integr\u00e1ci\u00ed umo\u017e\u0148uj\u00fa v\u00e4\u010d\u0161ine t\u00edmov fungova\u0165 za jedin\u00fd de\u0148 \u2014 bez potreby certifikovan\u00fdch in\u017einierov.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Glob\u00e1lne pokrytie<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Avaya:<\/strong> Lok\u00e1lne \u010d\u00edsla vo viac ako 40 krajin\u00e1ch. Spr\u00e1va \u010d\u00edsel si \u010dasto vy\u017eaduje manu\u00e1lnu koordin\u00e1ciu s lok\u00e1lnymi partnermi Avaya alebo oper\u00e1tormi.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Lok\u00e1lne \u010d\u00edsla vo viac ako 160 krajin\u00e1ch s automatizovan\u00fdm z\u00edskavan\u00edm, rot\u00e1ciou, zna\u010dkov\u00fdm ID volaj\u00faceho a vstavanou ochranou proti spamu. Multi-oper\u00e1torov\u00e1 infra\u0161trukt\u00fara s 99,99 % dostupnos\u0165ou.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Modern\u00e1 AI a automatiz\u00e1cia<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Avaya:<\/strong> Pomal\u00fd v\u00fdvoj smerom ku cloudu a AI. Inteligentn\u00e9 dialery nie s\u00fa nat\u00edvne zahrnut\u00e9. Funkcie AI (potla\u010denie hluku, asistencia agenta) s\u00fa zvy\u010dajne samostatn\u00e9 pr\u00eddavn\u00e9 moduly vy\u017eaduj\u00face dodato\u010dn\u00e9 licencie.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Hlasov\u00ed agenti AI, AI Sales Dialer, AI Konverza\u010dn\u00e1 inteligencia, anal\u00fdza sentimentu a sk\u00f3rovanie hovorov s\u00fa vstavan\u00e9 do platformy \u2014 \u017eiadne samostatn\u00e9 moduly, \u017eiadne \u010fal\u0161ie licencie.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Pou\u017e\u00edvate\u013esk\u00e9 rozhranie<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Avaya:<\/strong> Recenzenti d\u00f4sledne opisuj\u00fa UI ako starom\u00f3dne a \u0165a\u017eko navigovate\u013en\u00e9. Agenti ho naz\u00fdvaj\u00fa \u201e\u0165a\u017ekop\u00e1dnym a pr\u00edli\u0161 komplikovan\u00fdm.\u201c Konfigur\u00e1cia API a pracovn\u00fdch postupov si vy\u017eaduje \u0161pecializovan\u00e9 odborn\u00e9 znalosti.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Modern\u00e9, intuit\u00edvne rozhranie navrhnut\u00e9 pre r\u00fdchle zapracovanie agentov. Vizu\u00e1lny n\u00e1vrh\u00e1r toku hovorov, logika smerovania pretiahnut\u00edm a pusten\u00edm a dashboardy v re\u00e1lnom \u010dase pou\u017eite\u013en\u00e9 od prv\u00e9ho d\u0148a.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Odch\u00e1dzaj\u00face volanie<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Avaya:<\/strong> Inteligentn\u00e9 a predikt\u00edvne dialery nie s\u00fa nat\u00edvne dostupn\u00e9 v z\u00e1kladn\u00fdch produktoch Avaya \u2014 zvy\u010dajne vy\u017eaduj\u00fa integr\u00e1cie tret\u00edch str\u00e1n alebo samostatn\u00e9 moduly Avaya.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Power Dialer, Paraleln\u00fd Dialer (10 liniek naraz), Preview Dialer a AI Sales Dialer \u2014 v\u0161etky s\u00fa nat\u00edvne zahrnut\u00e9. Hovorte s 10\u00d7 viac \u013eu\u010fmi denne.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Stabilita spolo\u010dnosti<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Avaya:<\/strong> Dve bankroty pod\u013ea Kapitoly 11 za \u0161es\u0165 rokov (2017, 2023). Dobrovo\u013en\u00e9 bal\u00ed\u010dky odstupn\u00e9ho pon\u00faknut\u00e9 celej pracovnej sile v auguste 2025. Verejn\u00e1 strat\u00e9gia sa zameriava len na 1 500 najlep\u0161\u00edch podnikov\u00fdch \u00fa\u010dtov.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Ziskov\u00e9, rast\u00face a zameran\u00e9 na jedin\u00fa misiu: modern\u00e1 cloudov\u00e1 telef\u00f3nia. D\u00f4veruje mu viac ako 4 000 firiem po celom svete, s konzistentn\u00fdmi invest\u00edciami do produktov a predv\u00eddate\u013enou podporou.<\/span><\/div><\/div><\/div><div class=\"bat__slider-dots\" role=\"tablist\" aria-label=\"Slide navigation\"><\/div><\/div><\/div><\/div>\n<\/div><\/section>\n\n<section class=\"cs cs--bg-white cs--layout-inline cs--has-top-border wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">Pre\u010do si vybra\u0165 CloudTalk namiesto Avaya<\/h2><p class=\"cs__description\">Zistite, ako CloudTalk prin\u00e1\u0161a vynikaj\u00faci v\u00fdkon tam, kde na \u0148om z\u00e1le\u017e\u00ed najviac<\/p><\/div><\/div>\n<div class=\"cs__content\"><div style=\"--fcg-cols: 3\" class=\"fcg wp-block-cloudtalk-feature-card-grid\"><div class=\"fcg__grid\"><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M12 12L7.72711 8.43926C7.09226 7.91022 6.77484 7.6457 6.54664 7.32144C6.34444 7.03413 6.19429 6.71354 6.10301 6.37428C6 5.99139 6 5.57819 6 4.7518V2M12 12L16.2729 8.43926C16.9077 7.91022 17.2252 7.6457 17.4534 7.32144C17.6556 7.03413 17.8057 6.71354 17.897 6.37428C18 5.99139 18 5.57819 18 4.7518V2M12 12L7.72711 15.5607C7.09226 16.0898 6.77484 16.3543 6.54664 16.6786C6.34444 16.9659 6.19429 17.2865 6.10301 17.6257C6 18.0086 6 18.4218 6 19.2482V22M12 12L16.2729 15.5607C16.9077 16.0898 17.2252 16.3543 17.4534 16.6786C17.6556 16.9659 17.8057 17.2865 17.897 17.6257C18 18.0086 18 18.4218 18 19.2482V22M4 2H20M4 22H20\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Spustenie za jeden de\u0148, nie za jeden kvart\u00e1l<\/h3><p class=\"fc__desc\">Vyhnite sa nasadeniu certifikovan\u00fdm in\u017einierom. CloudTalk je navrhnut\u00fd pre samostatn\u00e9 nastavenie \u2014 \u010d\u00edsla, integr\u00e1cie a toky hovorov <a href=\"https:\/\/www.cloudtalk.io\/sk\/blog\/ako-nastavit-system-voip-v-7-jednoduchych-krokoch\/\">nakonfigurujte v priebehu hod\u00edn<\/a> namiesto t\u00fd\u017ed\u0148ov. Onboardingov\u00fd port\u00e1l je zahrnut\u00fd bezplatne.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6.09436 11.2288C6.03221 10.8282 5.99996 10.4179 5.99996 10C5.99996 5.58172 9.60525 2 14.0526 2C18.4999 2 22.1052 5.58172 22.1052 10C22.1052 10.9981 21.9213 11.9535 21.5852 12.8345C21.5154 13.0175 21.4804 13.109 21.4646 13.1804C21.4489 13.2512 21.4428 13.301 21.4411 13.3735C21.4394 13.4466 21.4493 13.5272 21.4692 13.6883L21.8717 16.9585C21.9153 17.3125 21.9371 17.4895 21.8782 17.6182C21.8266 17.731 21.735 17.8205 21.6211 17.8695C21.4911 17.9254 21.3146 17.8995 20.9617 17.8478L17.7765 17.3809C17.6101 17.3565 17.527 17.3443 17.4512 17.3448C17.3763 17.3452 17.3245 17.3507 17.2511 17.3661C17.177 17.3817 17.0823 17.4172 16.893 17.4881C16.0097 17.819 15.0524 18 14.0526 18C13.6344 18 13.2237 17.9683 12.8227 17.9073M7.63158 22C10.5965 22 13 19.5376 13 16.5C13 13.4624 10.5965 11 7.63158 11C4.66668 11 2.26316 13.4624 2.26316 16.5C2.26316 17.1106 2.36028 17.6979 2.53955 18.2467C2.61533 18.4787 2.65322 18.5947 2.66566 18.6739C2.67864 18.7567 2.68091 18.8031 2.67608 18.8867C2.67145 18.9668 2.65141 19.0573 2.61134 19.2383L2 22L4.9948 21.591C5.15827 21.5687 5.24 21.5575 5.31137 21.558C5.38652 21.5585 5.42641 21.5626 5.50011 21.5773C5.5701 21.5912 5.67416 21.6279 5.88227 21.7014C6.43059 21.8949 7.01911 22 7.63158 22Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Jedna cena, \u017eiadne skryt\u00e9 poplatky<\/h3><p class=\"fc__desc\">Avaya v\u00e1s s\u0165ahuje z ko\u017ee za nahr\u00e1vanie hovorov, reporting a AI. CloudTalk zah\u0155\u0148a cel\u00fa sadu funkci\u00ed v ka\u017edom pl\u00e1ne <a href=\"https:\/\/www.cloudtalk.io\/sk\/cennik-softveru-pre-call-centra\/\">u\u017e od \u20ac25\/pou\u017e\u00edvate\u013e\/mesiac<\/a> \u2014 predv\u00eddate\u013en\u00e9 ceny, ktor\u00e9 sa pri obnove nemenia.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M14.0497 6C15.0264 6.19057 15.924 6.66826 16.6277 7.37194C17.3314 8.07561 17.8091 8.97326 17.9997 9.95M14.0497 2C16.0789 2.22544 17.9713 3.13417 19.4159 4.57701C20.8606 6.01984 21.7717 7.91101 21.9997 9.94M10.2266 13.8631C9.02506 12.6615 8.07627 11.3028 7.38028 9.85323C7.32041 9.72854 7.29048 9.66619 7.26748 9.5873C7.18576 9.30695 7.24446 8.96269 7.41447 8.72526C7.46231 8.65845 7.51947 8.60129 7.63378 8.48698C7.98338 8.13737 8.15819 7.96257 8.27247 7.78679C8.70347 7.1239 8.70347 6.26932 8.27247 5.60643C8.15819 5.43065 7.98338 5.25585 7.63378 4.90624L7.43891 4.71137C6.90747 4.17993 6.64174 3.91421 6.35636 3.76987C5.7888 3.4828 5.11854 3.4828 4.55098 3.76987C4.2656 3.91421 3.99987 4.17993 3.46843 4.71137L3.3108 4.86901C2.78117 5.39863 2.51636 5.66344 2.31411 6.02348C2.08969 6.42298 1.92833 7.04347 1.9297 7.5017C1.93092 7.91464 2.01103 8.19687 2.17124 8.76131C3.03221 11.7947 4.65668 14.6571 7.04466 17.045C9.43264 19.433 12.295 21.0575 15.3284 21.9185C15.8928 22.0787 16.1751 22.1588 16.588 22.16C17.0462 22.1614 17.6667 22 18.0662 21.7756C18.4263 21.5733 18.6911 21.3085 19.2207 20.7789L19.3783 20.6213C19.9098 20.0898 20.1755 19.8241 20.3198 19.5387C20.6069 18.9712 20.6069 18.3009 20.3198 17.7333C20.1755 17.448 19.9098 17.1822 19.3783 16.6508L19.1835 16.4559C18.8339 16.1063 18.6591 15.9315 18.4833 15.8172C17.8204 15.3862 16.9658 15.3862 16.3029 15.8172C16.1271 15.9315 15.9523 16.1063 15.6027 16.4559C15.4884 16.5702 15.4313 16.6274 15.3644 16.6752C15.127 16.8453 14.7828 16.904 14.5024 16.8222C14.4235 16.7992 14.3612 16.7693 14.2365 16.7094C12.7869 16.0134 11.4282 15.0646 10.2266 13.8631Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Glob\u00e1lne \u0161tandardne \u2014 viac ako 160 kraj\u00edn<\/h3><p class=\"fc__desc\">Avaya pon\u00faka \u010d\u00edsla v pribli\u017ene 40 krajin\u00e1ch. CloudTalk v\u00e1m poskytuje <a href=\"https:\/\/www.cloudtalk.io\/sk\/pokrytie-krajiny\/\">lok\u00e1lnu pr\u00edtomnos\u0165 vo viac ako 160 krajin\u00e1ch<\/a> s automatickou rot\u00e1ciou, zna\u010dkov\u00fdm ID volaj\u00faceho a multi-oper\u00e1torovou redundanciou \u2014 stvoren\u00e9 pre glob\u00e1lne t\u00edmy od prv\u00e9ho d\u0148a.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 9V6C9 4.34315 7.65685 3 6 3C4.34315 3 3 4.34315 3 6C3 7.65685 4.34315 9 6 9H9ZM9 9V15M9 9H15M9 15V18C9 19.6569 7.65685 21 6 21C4.34315 21 3 19.6569 3 18C3 16.3431 4.34315 15 6 15H9ZM9 15H15M15 15H18C19.6569 15 21 16.3431 21 18C21 19.6569 19.6569 21 18 21C16.3431 21 15 19.6569 15 18V15ZM15 15V9M15 9V6C15 4.34315 16.3431 3 18 3C19.6569 3 21 4.34315 21 6C21 7.65685 19.6569 9 18 9H15Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Modern\u00e1 AI vstavan\u00e1, nie dodato\u010dne namontovan\u00e1<\/h3><p class=\"fc__desc\"><a href=\"https:\/\/www.cloudtalk.io\/sk\/ai-voice-agents\/\">Hlasov\u00ed agenti AI<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/sk\/dialer\/\">AI Sales Dialer<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/prepis-hovorov\/\">transkripcia<\/a>, sentiment a konverza\u010dn\u00e1 inteligencia s\u00fa nat\u00edvne \u2014 nie samostatn\u00e9 moduly Avaya vy\u017eaduj\u00face dodato\u010dn\u00e9 licencie, integr\u00e1cie alebo implementa\u010dn\u00e9 projekty.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M2 12H22M2 12C2 17.5228 6.47715 22 12 22M2 12C2 6.47715 6.47715 2 12 2M22 12C22 17.5228 17.5228 22 12 22M22 12C22 6.47715 17.5228 2 12 2M12 2C14.5013 4.73835 15.9228 8.29203 16 12C15.9228 15.708 14.5013 19.2616 12 22M12 2C9.49872 4.73835 8.07725 8.29203 8 12C8.07725 15.708 9.49872 19.2616 12 22\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Reporting bez po\u017eiadavky na in\u017einiera<\/h3><p class=\"fc__desc\">Silnou str\u00e1nkou Avaya je jej viac ako 120 reportov \u2014 ale konfigur\u00e1cia vlastn\u00fdch dashboardov \u010dasto vy\u017eaduje \u0161pecializovan\u00e9 zru\u010dnosti. <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/analytika\/\">CloudTalk poskytuje anal\u00fdzy v re\u00e1lnom \u010dase<\/a>, podrobn\u00e9 preh\u013eady na \u00farovni agentov a \u0161tatistiky hovorov hne\u010f po vybalen\u00ed.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 17.5H3.5M6.5 12H2M9 6.5H4M17 3L10.4036 12.235C10.1116 12.6438 9.96562 12.8481 9.97194 13.0185C9.97744 13.1669 10.0486 13.3051 10.1661 13.3958C10.3011 13.5 10.5522 13.5 11.0546 13.5H16L15 21L21.5964 11.765C21.8884 11.3562 22.0344 11.1519 22.0281 10.9815C22.0226 10.8331 21.9514 10.6949 21.8339 10.6042C21.6989 10.5 21.4478 10.5 20.9454 10.5H16L17 3Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Stvoren\u00e9 pre dlhodob\u00e9 pou\u017eitie<\/h3><p class=\"fc__desc\">Avaya podala bankrot pod\u013ea Kapitoly 11 dvakr\u00e1t za \u0161es\u0165 rokov a otvorene uprednost\u0148uje svojich 1 500 najlep\u0161\u00edch z\u00e1kazn\u00edkov. <a href=\"https:\/\/www.cloudtalk.io\/sk\/nas-pribeh\/\">CloudTalk je ziskov\u00fd, rastie a je oddan\u00fd<\/a> jednej platforme \u2014 va\u0161a sk\u00fasenos\u0165 s podporou nebude z\u00e1visie\u0165 od toho, do ktorej \u00farovne patr\u00edte.<\/p><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/section>\n\n<div style=\"--rcc-slides-per-view: 2;\" class=\"wp-block-cloudtalk-review-card-carousel rcc--has-top-border wp-block-cloudtalk-review-card-carousel\" data-display-mode=\"section\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">Firmy, ktor\u00e9 pre\u0161li na CloudTalk<\/h2><p class=\"rcc__description\">Skuto\u010dn\u00e9 v\u00fdsledky od skuto\u010dn\u00fdch spolo\u010dnost\u00ed, ktor\u00e9 urobili zmenu \u2013 a nikdy sa neobzreli sp\u00e4\u0165.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201eNa starej platforme nebolo automatick\u00e9 vytv\u00e1ranie tiketov. Museli sme manu\u00e1lne kontrolova\u0165 protokoly, aby sme zistili, ktor\u00e9 hovory boli zme\u0161kan\u00e9 a \u010di sa im venovalo. To s\u0165a\u017eovalo presn\u00e9 sledovanie toho, ko\u013eko hovorov sme zme\u0161kali alebo zvl\u00e1dli.\u201c<br><br>\u201eKe\u010f sme pre\u0161li na CloudTalk, po\u010det zme\u0161kan\u00fdch hovorov klesol o 23 %. To nie je len \u010d\u00edslo; s\u00fa to z\u00e1kazn\u00edci, s ktor\u00fdmi sa dok\u00e1\u017eeme spoji\u0165, k\u00fdm nie je neskoro.\u201c<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Ayif Amrullah<\/cite><p class=\"social-proof-block__position\">Mana\u017e\u00e9r prev\u00e1dzky dod\u00e1vate\u013eov v Aspire<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">23%<\/span><span class=\"social-proof-block__statistic-description\">Pokles zme\u0161kan\u00fdch hovorov<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">50%<\/span><span class=\"social-proof-block__statistic-description\">R\u00fdchlej\u0161ia kontrola kvality s analytikou<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/aspire-logo-dark.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/aspire\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">Predt\u00fdm: \u201eBola to kombin\u00e1cia zru\u0161en\u00fdch hovorov, dlh\u00fdch \u010dasov pripojenia a podpory, ktor\u00e1 jednoducho nebola dostupn\u00e1, ke\u010f sme ju potrebovali.\u201c<br><br>\u201eDoslova som si vytvoril porovn\u00e1vaciu tabu\u013eku telef\u00f3nnych syst\u00e9mov. Ak rie\u0161enie nesp\u013a\u0148alo v\u0161etky na\u0161e po\u017eiadavky, ani som s nimi nechcel hovori\u0165.\u201c<br><br>Vo\u013eba bola jasn\u00e1: CloudTalk.<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Madeline<\/cite><p class=\"social-proof-block__position\">Mana\u017e\u00e9rka z\u00e1kazn\u00edckej sk\u00fasenosti (glob\u00e1lna) v RateMyAgent<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">66%<\/span><span class=\"social-proof-block__statistic-description\">Zn\u00ed\u017eenie po\u010dtu hovorov o nov\u00fdch funkci\u00e1ch<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">25%<\/span><span class=\"social-proof-block__statistic-description\">Pokles s\u00favisiacich chatov\u00fdch\/e-mailov\u00fdch dopytov<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/09\/ratemyagent-logo-dark.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/ratemyagent\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201eS Aircall sme mali mieru zdvihnutia hovorov uviaznut\u00fa na 20 \u2013 30 %. S CloudTalk sme dosiahli 40 \u2013 50 %. To urobilo obrovsk\u00fd rozdiel.\u201c<br><br>\u201eVe\u013emi \u010dasto pou\u017e\u00edvame funkciu zna\u010diek na sledovanie, kde sa potenci\u00e1lni z\u00e1kazn\u00edci nach\u00e1dzaj\u00fa v lieviku. A dashboard pom\u00e1ha ka\u017ed\u00e9mu obchodn\u00edkovi vidie\u0165, kde sa nach\u00e1dza.\u201c<br><br><br><br><\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Syon Joshi<\/cite><p class=\"social-proof-block__position\">Ved\u00faci marketingov\u00e9ho oddelenia vo Velu<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">50%<\/span><span class=\"social-proof-block__statistic-description\">Miera zdvihnutia hovorov<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">Pln\u00e1<\/span><span class=\"social-proof-block__statistic-description\">Vidite\u013enos\u0165 v\u00fdkonu obchodn\u00edkov<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/velu-logo-dark.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/velu\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-faq wp-block-cloudtalk-faq--white wp-block-cloudtalk-faq--has-top-border wp-block-cloudtalk-faq-v2\" data-display-mode=\"section\"><div class=\"faq-block\"><div class=\"faq-block__header\"><h2 class=\"faq-block__title\">Frequently Asked Questions<\/h2><\/div><div class=\"faq-block__items\"><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-7\"><h3 class=\"faq-item__question-text\">Kon\u010d\u00ed Avaya \u010dinnos\u0165?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-7\"><div class=\"faq-item__answer\"><p>Spolo\u010dnos\u0165 Avaya podala n\u00e1vrh na bankrot pod\u013ea Kapitoly 11 dvakr\u00e1t za posledn\u00fdch \u0161es\u0165 rokov (2017 a 2023) a v auguste 2025 pon\u00fakla dobrovo\u013en\u00e9 odstupn\u00e9 bal\u00ed\u010dky celej svojej pracovnej sile. Spolo\u010dnos\u0165 verejne uviedla, \u017ee sa zameriava na svojich 1 500 najlep\u0161\u00edch glob\u00e1lnych podnikov\u00fdch z\u00e1kazn\u00edkov. Avaya nezmizne zajtra, ale sk\u00fasenos\u0165 s podporou pre stredne ve\u013ek\u00fdch a men\u0161\u00edch z\u00e1kazn\u00edkov sa cite\u013ene zhor\u0161ila \u2014 \u010do je potrebn\u00e9 zoh\u013eadni\u0165 pri rozhodovan\u00ed o viacro\u010dnej platforme.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-8\"><h3 class=\"faq-item__question-text\">Ko\u013eko stoj\u00ed Avaya?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-8\"><div class=\"faq-item__answer\"><p>Pl\u00e1ny Avaya Cloud Office sa pohybuj\u00fa zhruba od \u20ac20 do \u20ac40\/pou\u017e\u00edvate\u013e\/mesiac, ale nahr\u00e1vanie hovorov, pokro\u010dil\u00e9 reporty a funkcie AI sa zvy\u010dajne pred\u00e1vaj\u00fa ako doplnky. Lok\u00e1lne nasadenia m\u00f4\u017eu st\u00e1\u0165 \u20ac1 000 \u2013 \u20ac2 000 za pou\u017e\u00edvate\u013ea, plus implementa\u010dn\u00e9 poplatky v rozsahu od \u20ac5 000 pre mal\u00e9 nasadenia a\u017e po viac ako \u20ac100 000 pre podniky. <a href=\"https:\/\/www.cloudtalk.io\/sk\/cennik-softveru-pre-call-centra\/\">Ceny<\/a> CloudTalku za\u010d\u00ednaj\u00fa na \u20ac25\/pou\u017e\u00edvate\u013e\/mesiac so v\u0161etk\u00fdmi k\u013e\u00fa\u010dov\u00fdmi funkciami zahrnut\u00fdmi od prv\u00e9ho d\u0148a.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-9\"><h3 class=\"faq-item__question-text\">Ako dlho trv\u00e1 implement\u00e1cia Avaya?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-9\"><div class=\"faq-item__answer\"><p>Implement\u00e1cia ve\u013emi z\u00e1vis\u00ed od toho, ktor\u00fd produkt Avaya nasadzujete. Avaya Cloud Office m\u00f4\u017ee by\u0165 spusten\u00fd za t\u00fd\u017edne, zatia\u013e \u010do nasadenia Avaya Aura alebo hybridn\u00e9 on-prem nasadenia \u010dasto trvaj\u00fa mesiace a vy\u017eaduj\u00fa certifikovan\u00fdch in\u017einierov. Recenzenti d\u00f4sledne ozna\u010duj\u00fa zlo\u017eitos\u0165 nasadenia za najv\u00e4\u010d\u0161iu slabinu platformy. CloudTalk je naopak navrhnut\u00fd pre samostatn\u00e9 nastavenie \u2014 v\u00e4\u010d\u0161ina t\u00edmov je plne funk\u010dn\u00e1 za jedin\u00fd de\u0148 s pomocou&nbsp;<a href=\"https:\/\/www.cloudtalk.io\/sk\/onboarding-portal\/\">onboardingov\u00e9ho port\u00e1lu<\/a>.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-10\"><h3 class=\"faq-item__question-text\">Je UI Avaya modern\u00e9?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-10\"><div class=\"faq-item__answer\"><p>Nie. Najkonzistentnej\u0161ia sp\u00e4tn\u00e1 v\u00e4zba naprie\u010d G2, Capterra a TrustRadius je, \u017ee rozhranie Avaya je zastaran\u00e9 a \u0165a\u017eko navigovate\u013en\u00e9. Agenti ho opisuj\u00fa ako \u201e\u0165a\u017ekop\u00e1dne\u201c a \u201enie pou\u017e\u00edvate\u013esky pr\u00edvetiv\u00e9.\u201c CloudTalk dod\u00e1va modern\u00e9, intuit\u00edvne rozhranie s vizu\u00e1lnym&nbsp;<a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/navrhar-toku-hovorov-vytvarajte-a-automatizujte-toky-hovorov\/\">N\u00e1vrh\u00e1rom toku hovorov<\/a>, logikou smerovania pretiahnut\u00edm a pusten\u00edm a dashboardmi v re\u00e1lnom \u010dase \u2014 vytvoren\u00e9 pre r\u00fdchle zapracovanie agentov.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-11\"><h3 class=\"faq-item__question-text\">Zah\u0155\u0148a Avaya funkcie AI?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-11\"><div class=\"faq-item__answer\"><p>Avaya pon\u00faka funkcie AI, ako je potla\u010denie hluku, asistencia agenta a anal\u00fdza re\u010di, ale zvy\u010dajne sa pred\u00e1vaj\u00fa ako samostatn\u00e9 moduly s dodato\u010dn\u00fdm licencovan\u00edm \u2014 a recenzenti poznamen\u00e1vaj\u00fa, \u017ee Avaya sa vyv\u00edjala smerom k AI pomal\u0161ie ako cloud-native konkurenti. CloudTalk nat\u00edvne zah\u0155\u0148a&nbsp;<a href=\"https:\/\/www.cloudtalk.io\/ai-voice-agent-for-appointment-scheduling\/\">hlasov\u00fdch agentov AI<\/a>, AI konverza\u010dn\u00fa inteligenciu, anal\u00fdzu sentimentu a sk\u00f3rovanie hovorov \u2014 nie s\u00fa potrebn\u00e9 \u017eiadne samostatn\u00e9 licencie ani moduly.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-12\"><h3 class=\"faq-item__question-text\">Pre\u010do firmy prech\u00e1dzaj\u00fa na CloudTalk?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-12\"><div class=\"faq-item__answer\"><p>Hlavn\u00fdmi d\u00f4vodmi s\u00fa zlo\u017eitos\u0165 nasadenia, zastaran\u00e9 UI, skryt\u00e9 poplatky za doplnky, obmedzen\u00e9 medzin\u00e1rodn\u00e9 pokrytie a obavy z dlhodob\u00e9ho smerovania Avaya po dvoch bankrotoch. Mnoho t\u00edmov pova\u017euje CloudTalk za vynikaj\u00facu&nbsp;<a href=\"https:\/\/www.cloudtalk.io\/avaya-alternative\/\">alternat\u00edvu k Avaya<\/a>, ktor\u00e1 je spusten\u00e1 za jedin\u00fd de\u0148 namiesto t\u00fd\u017ed\u0148ov alebo mesiacov a konsoliduje viacero star\u00fdch telef\u00f3nnych syst\u00e9mov do jednej modernej platformy.<\/p><\/div><\/div><\/div><\/div><div class=\"faq-block__cta\"><div class=\"faq-block__cta-image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/Avatar-group.png\" alt=\"\" \/><\/div><div class=\"faq-block__cta-content\"><h3 class=\"faq-block__cta-title\">M\u00e1te e\u0161te ot\u00e1zky?<\/h3><p class=\"faq-block__cta-description\">Neviete n\u00e1js\u0165 odpove\u010f, ktor\u00fa h\u013ead\u00e1te? Chatujte s na\u0161\u00edm priate\u013esk\u00fdm t\u00edmom.<\/p><div class=\"faq-block__cta-button\"><a href=\"https:\/\/www.cloudtalk.io\/demo-b\/\" class=\"btn btn-primary\">Kontaktujte n\u00e1s<\/a><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"demo-ab-block--section wp-block-cloudtalk-demo-ab\"><div class=\"demo-ab-block\"><div class=\"demo-ab-block__hero\"><div class=\"demo-ab-block__hero-content\"><h2 class=\"demo-ab-block__heading\">Pripraven\u00ed za\u017ei\u0165 vynikaj\u00facu kvalitu hovorov?<\/h2><p class=\"demo-ab-block__hero-paragraph\">Pripojte sa k viac ako 4 000 firm\u00e1m, ktor\u00e9 d\u00f4veruj\u00fa CloudTalku pre svoje obchodn\u00e9 a podporn\u00e9 hovory. Zistite, pre\u010do CloudTalk prin\u00e1\u0161a lep\u0161ie v\u00fdsledky ako Avaya.<\/p><div class=\"demo-ab-block__list-wrapper\"><\/div><\/div><\/div><div class=\"demo-ab-block__form-section\"><div class=\"demo-ab-block__form-wrap\"><div class=\"demo-ab-block__form-content demo-form\">\n<div class=\"ct-demo-form\">\n<!--[if lte IE 8]>\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2-legacy.js\"><\/script>\n<![endif]-->\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2.js\"><\/script>\n<script>\n\nlet searchParams = new URLSearchParams(window.location.search);\nsearchParams.has('filled_email');\nlet emailVal = searchParams.get('filled_email');\n\nhbspt.forms.create({\n\tregion: \"na1\",\n\tportalId: \"6195055\",\n\tformId: \"209cca80-551b-4b65-ae93-766d7218210e\",\n    onFormReady: function($form) {\n        $form.attr(\"data-default-form-id\", \"866072\");\n        if(emailVal) {\n            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17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"demo-ab-block__rating-card-content\"><p class=\"demo-ab-block__rating-card-label\">Recenzie<\/p><p class=\"demo-ab-block__rating-card-number\">1,500+<\/p><\/div><\/div><div class=\"demo-ab-block__rating-card\"><div class=\"demo-ab-block__rating-card-header\"><div class=\"demo-ab-block__rating-card-logos\"><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/capterra.svg\" alt=\"\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><\/div><div class=\"demo-ab-block__rating-card-stars\"><svg 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17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"url(#star-gradient-3n2-social-proof)\"\/><\/g><defs><clipPath id=\"clip0_social_proof_1_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"under-navigation-social-proof-block__card-content\"><p class=\"under-navigation-social-proof-block__card-number\">260+&nbsp;<\/p><p class=\"under-navigation-social-proof-block__card-label\">Recenzie<\/p><\/div><\/div><div class=\"under-navigation-social-proof-block__card\" ><div class=\"under-navigation-social-proof-block__card-header\"><div class=\"under-navigation-social-proof-block__card-logos\"><div class=\"under-navigation-social-proof-block__card-logo\"><img decoding=\"async\" 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7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_1\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_2)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_2\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_3)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"under-navigation-social-proof-block__card-content\"><p class=\"under-navigation-social-proof-block__card-number\">4,000+&nbsp;<\/p><p class=\"under-navigation-social-proof-block__card-label\">Z\u00e1kazn\u00edci<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-seo-hero wp-block-cloudtalk-seo-hero\"><div class=\"sh\"><h1 class=\"sh__title\">Recenzia Convoso 2026:<br>Funkcie, ceny a sp\u00e4tn\u00e1 v\u00e4zba od pou\u017e\u00edvate\u013eov<\/h1><p class=\"sh__description\">Sk\u00famate Convoso? Zistite, \u010do hovoria skuto\u010dn\u00ed pou\u017e\u00edvatelia o kvalite hovorov, funkci\u00e1ch a podpore \u2013 a pozrite sa, ako si stoj\u00ed CloudTalk v porovnan\u00ed.<\/p><div class=\"sh__buttons wp-block-buttons\"><div class=\"wp-block-button btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/sk\/vyskusat-demo\/\" class=\"wp-block-button__link wp-element-button\">Z\u00edskajte uk\u00e1\u017eku CloudTalk<\/a><\/div><div class=\"wp-block-button btn-ghost btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/sk\/prehlad-alternativ\/\" class=\"wp-block-button__link wp-element-button\">Pozrite si alternat\u00edvy \u2192<\/a><\/div><\/div><\/div><\/div>\n\n\n<div class=\"wp-block-cloudtalk-row\" style=\"--column-widths:minmax(0, 280px) minmax(660px, 1fr) minmax(0, 280px);--mobile-order-1:2;--mobile-order-2:3;--mobile-order-3:1\">\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"wp-block-cloudtalk-table-of-contents\" data-level-depth=\"3\" data-total-items=\"3\"><div class=\"toc__heading\">Table of contents<\/div><div class=\"toc__list\"><div class=\"toc__item level-2\"><a href=\"#co-je-convoso\">\u010co je Convoso?<\/a><\/div><div class=\"toc__item level-3\"><a href=\"#ake-su-klucove-funkcie-convoso\">Ak\u00e9 s\u00fa k\u013e\u00fa\u010dov\u00e9 funkcie Convoso?<\/a><\/div><div class=\"toc__item level-2\"><a href=\"#co-hovoria-pouzivatelia-o-convoso\">\u010co hovoria pou\u017e\u00edvatelia o Convoso?<\/a><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><h2 id=\"co-je-convoso\" class=\"wp-block-heading\">\u010co je Convoso?<\/h2>\n\n<p>Convoso je <strong>platforma pre odch\u00e1dzaj\u00face kontaktn\u00e9 centr\u00e1 so s\u00eddlom v USA<\/strong> vybudovan\u00e1 pre t\u00edmy s vysok\u00fdm objemom predaja a generovania potenci\u00e1lnych z\u00e1kazn\u00edkov. Spolo\u010dnos\u0165 bola zalo\u017een\u00e1 v roku 2006 v Los Angeles (p\u00f4vodne ako SafeSoft Solutions) a je najzn\u00e1mej\u0161ia v\u010faka svojmu predikt\u00edvnemu dialeru, detekcii hlasovej schr\u00e1nky a spr\u00e1ve reput\u00e1cie ID volaj\u00faceho \u2013 v\u0161etko navrhnut\u00e9 pre odch\u00e1dzaj\u00face kampane spracov\u00e1vaj\u00face tis\u00edce hovorov na agenta denne.<\/p>\n\n<p>Platforma sa profiluje ako <strong>hlavn\u00fd odch\u00e1dzaj\u00faci dialer<\/strong> pre odvetvia ako poistenie, sol\u00e1rna energia, finan\u010dn\u00e9 slu\u017eby, BPO a dom\u00e1ce slu\u017eby \u2013 vertik\u00e1ly, kde s\u00fa s\u00falad s TCPA a zdravie ID volaj\u00faceho k\u013e\u00fa\u010dov\u00e9 pre \u00faspech alebo ne\u00faspech. Medzi vlajkov\u00e9 produkty Convoso patria DX5 Dialer Engine, konverza\u010dn\u00e1 AI Voso.ai a Convoso Ignite pre dynamick\u00fa spr\u00e1vu DID.<\/p>\n\n<p>Pre ve\u013ek\u00e9 odch\u00e1dzaj\u00face oper\u00e1cie so s\u00eddlom v USA s 20+ agentmi a ochotou investova\u0165 do viacmesa\u010dn\u00e9ho nasadenia, Convoso prin\u00e1\u0161a seri\u00f3zny v\u00fdkon pri vyt\u00e1\u010dan\u00ed. <\/p>\n\n<p>Men\u0161ie t\u00edmy, oper\u00e1cie zameran\u00e9 na prich\u00e1dzaj\u00face hovory a ak\u00e9ko\u013evek podniky potrebuj\u00face glob\u00e1lne pokrytie alebo transparentn\u00e9 ceny v\u0161ak \u010dasto zistia, \u017ee je pre nich predizajnovan\u00e9 \u2013 a predra\u017een\u00e9 \u2013 vzh\u013eadom na ich skuto\u010dn\u00e9 potreby.<\/p>\n\n\n<div class=\"wp-block-cloudtalk-summary\"><div class=\"summary-block summary-block--sm\"><h3 id=\"ake-su-klucove-funkcie-convoso\" class=\"wp-block-heading\">Ak\u00e9 s\u00fa k\u013e\u00fa\u010dov\u00e9 funkcie Convoso?<\/h3>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Predikt\u00edvne, v\u00fdkonn\u00e9, n\u00e1h\u013eadov\u00e9 a progres\u00edvne re\u017eimy vyt\u00e1\u010dania (DX5 Dialer Engine)                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Detekcia hlasovej schr\u00e1nky s deklarovanou 97 % presnos\u0165ou na automatick\u00e9 presko\u010denie neakt\u00edvnych liniek                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Convoso Ignite \u2014 Spr\u00e1va reput\u00e1cie ID volaj\u00faceho a dynamick\u00e1 rot\u00e1cia DID                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Konverza\u010dn\u00ed AI agenti Voso.ai pre kvalifik\u00e1ciu potenci\u00e1lnych z\u00e1kazn\u00edkov a reaktiv\u00e1ciu star\u0161\u00edch potenci\u00e1lnych z\u00e1kazn\u00edkov                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    N\u00e1stroje na dodr\u017eiavanie predpisov StateTracker pre Mini-TCPA, \u010distenie RND a STIR\/SHAKEN                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Dynamick\u00e9 skriptovanie, smerovanie na z\u00e1klade zru\u010dnost\u00ed a reportovanie kampan\u00ed v re\u00e1lnom \u010dase                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div><\/div><\/div>\n\n\n<h2 id=\"co-hovoria-pouzivatelia-o-convoso\" class=\"wp-block-heading\">\u010co hovoria pou\u017e\u00edvatelia o Convoso?<\/h2>\n\n<p>Na z\u00e1klade viac ako 700 overen\u00fdch recenzi\u00ed z G2, Capterra, GetApp a Trustpilot.<\/p>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--pros wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude0a \u010co pou\u017e\u00edvatelia miluj\u00fa<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Predikt\u00edvny dialer je r\u00fdchly a v\u00fdkonn\u00fd \u2013 agenti zost\u00e1vaj\u00fa v \u017eiv\u00fdch rozhovoroch a preskakuj\u00fa hluch\u00e9 miesta                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    97 % presn\u00e1 detekcia hlasovej schr\u00e1nky skuto\u010dne zni\u017euje zbyto\u010dn\u00e9 vyt\u00e1\u010danie vo vysokobjemov\u00fdch kampaniach                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Convoso Ignite a ClearCallerID pom\u00e1haj\u00fa chr\u00e1ni\u0165 \u010d\u00edsla pred ozna\u010deniami \u201ePravdepodobn\u00fd spam\u201c                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Praktick\u00e1 z\u00e1kazn\u00edcka podpora a dedikovan\u00ed mana\u017e\u00e9ri \u00faspe\u0161nosti po\u010das onboardingu                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Detailn\u00e9 reportovanie v re\u00e1lnom \u010dase umo\u017e\u0148uje opera\u010dn\u00fdm t\u00edmom identifikova\u0165 prek\u00e1\u017eky a upravova\u0165 kampane za chodu                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u201eR\u00fdchlos\u0165 a efektivita dialera s\u00fa pre n\u00e1s najv\u00e4\u010d\u0161\u00edmi v\u00fdhodami. Rob\u00ed vynikaj\u00facu pr\u00e1cu pri filtrovan\u00ed neprodukt\u00edvnych hovorov, \u010d\u00edm zais\u0165uje, \u017ee na\u0161i agenti tr\u00e1via viac \u010dasu rozhovormi so skuto\u010dn\u00fdmi potenci\u00e1lnymi z\u00e1kazn\u00edkmi.\u201c<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">Sam D.<\/div><div class=\"quote-block__position\">D\u00e1tov\u00fd analytik, stredn\u00fd trh<\/div><\/div><\/div><a href=\"https:\/\/www.g2.com\/products\/convoso\/reviews\/convoso-review-12366223\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Cel\u00e1 recenzia <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--cons wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude24 \u010co pou\u017e\u00edvatelia nen\u00e1vidia<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Ceny nie s\u00fa zverejnen\u00e9 \u2013 ka\u017ed\u00fd pl\u00e1n je nacenen\u00fd individu\u00e1lne, s hl\u00e1seniami o z\u00e1kladnej cene pribli\u017ene \u20ac90\/pou\u017e\u00edvate\u013ea\/mesiac pred doplnkami                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Model cien za funkciu znamen\u00e1, \u017ee n\u00e1klady r\u00fdchlo rast\u00fa s prid\u00e1van\u00edm agentov alebo odomykan\u00edm pokro\u010dil\u00fdch funkci\u00ed                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Priemern\u00e1 doba implement\u00e1cie okolo 2 mesiacov \u2013 ove\u013ea pomal\u0161ie ako modern\u00e9 cloudov\u00e9 telef\u00f3nne syst\u00e9my                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Strm\u00e1 krivka u\u010denia \u2013 viacer\u00ed recenzenti uv\u00e1dzaj\u00fa platformu ako \u201eohromuj\u00facu\u201c pre nov\u00fdch pou\u017e\u00edvate\u013eov                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Spr\u00e1vy o neo\u010dak\u00e1vanom odhl\u00e1sen\u00ed agentov po\u010das hovoru a preru\u0161en\u00fdch spojeniach po\u010das \u0161pi\u010dky                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Vybudovan\u00e9 takmer v\u00fdhradne pre odch\u00e1dzaj\u00face hovory v USA \u2013 obmedzen\u00e9 mo\u017enosti prich\u00e1dzaj\u00facich hovorov a \u017eiadna skuto\u010dn\u00e1 glob\u00e1lna pr\u00edtomnos\u0165                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Minim\u00e1lny po\u010det miest (\u010dasto 20+ agentov) ho rob\u00ed nedostupn\u00fdm pre mal\u00e9 a stredne ve\u013ek\u00e9 t\u00edmy                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u201eZistil som, \u017ee je frustruj\u00face, \u017ee softv\u00e9r odo m\u0148a vy\u017eadoval pou\u017e\u00edva\u0165 nekonven\u010dn\u00e9 a nezvy\u010dajn\u00e9 krit\u00e9ri\u00e1 vyh\u013ead\u00e1vania pri pokuse n\u00e1js\u0165 konkr\u00e9tne inform\u00e1cie, ako s\u00fa \u010dasy a trvania hovorov.\u201c<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">David L.<\/div><div class=\"quote-block__position\">Senior mana\u017e\u00e9r kampan\u00ed, Stredn\u00fd trh<\/div><\/div><\/div><a href=\"https:\/\/www.g2.com\/products\/convoso\/reviews\/convoso-review-12123157\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Cel\u00e1 recenzia <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div style=\"--rcc-slides-per-view: 2;\" class=\"wp-block-cloudtalk-review-card-carousel rcc--post-content wp-block-cloudtalk-review-card-carousel\" data-display-mode=\"post-content\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">\u010co hovoria \u013eudia o Convoso na G2<\/h2><p class=\"rcc__description\">Pozrite sa, \u010do hovoria skuto\u010dn\u00ed pou\u017e\u00edvatelia o produkte Convoso na G2 \u2013 \u00faprimn\u00e9 recenzie, skuto\u010dn\u00e9 sk\u00fasenosti a sp\u00e4tn\u00e1 v\u00e4zba od t\u00edmov, ktor\u00e9 ho pou\u017e\u00edvali.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/G2.svg\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"3 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u201eConvoso je ve\u013emi \u013eahk\u00e9 sa nau\u010di\u0165 pre za\u010diato\u010dn\u00edkov a ve\u013emi \u013eahk\u00e9 na navig\u00e1ciu. Technici s\u00fa tie\u017e ve\u013emi r\u00fdchli pri rie\u0161en\u00ed ak\u00fdchko\u013evek probl\u00e9mov, ktor\u00e9 ovplyv\u0148uj\u00fa vyt\u00e1\u010danie. Convoso m\u00e1 tendenciu \u010dasto zlyh\u00e1va\u0165 alebo sa spoma\u013eova\u0165.\u201c<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Overen\u00fd pou\u017e\u00edvate\u013e<\/span><span class=\"review-card__tag review-card__tag--gray\">Stredn\u00fd trh<\/span><span class=\"review-card__tag review-card__tag--blue\">Poistenie<\/span><\/div><p class=\"review-card__company\">Poistenie<\/p><p class=\"review-card__position\">Stredn\u00fd trh<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/02\/G2_Logo.svg\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"2.5 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star review-card__star--half\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><defs><linearGradient id=\"halfStar\"><stop offset=\"55%\" stop-color=\"#F59E0B\"\/><stop offset=\"55%\" stop-color=\"#F5F5F5\"\/><\/linearGradient><\/defs><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"url(#halfStar)\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u201ePo\u010das be\u017en\u00e9ho pou\u017e\u00edvania Convoso sa vyskytuje pomerne ve\u013ea ch\u00fdb, nie je to kon\u0161tantn\u00e9, ale hovory maj\u00fa tendenciu vypad\u00e1va\u0165 viac ako pri in\u00fdch alternat\u00edvach a niektor\u00e9 rozhrania by potrebovali trochu vylep\u0161i\u0165.\u201c<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Shawn M.<\/span><span class=\"review-card__tag review-card__tag--gray\">Stredn\u00fd trh<\/span><\/div><p class=\"review-card__company\">Overen\u00fd pou\u017e\u00edvate\u013e<\/p><p class=\"review-card__position\">Stredn\u00fd trh<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/02\/G2_Logo.svg\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"2.5 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star review-card__star--half\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><defs><linearGradient id=\"halfStar\"><stop offset=\"55%\" stop-color=\"#F59E0B\"\/><stop offset=\"55%\" stop-color=\"#F5F5F5\"\/><\/linearGradient><\/defs><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"url(#halfStar)\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u201eHovory prech\u00e1dzaj\u00fa \u010disto a presne. \u010casy, ke\u010f som mal probl\u00e9my niekoho po\u010du\u0165, boli sp\u00f4soben\u00e9 prij\u00edmaj\u00facou stranou.\u201c<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Taylor P.<\/span><span class=\"review-card__tag review-card__tag--gray\">Stredn\u00fd trh<\/span><span class=\"review-card__tag review-card__tag--blue\">Poistenie<\/span><\/div><p class=\"review-card__company\">Pois\u0165ovac\u00ed agent<\/p><p class=\"review-card__position\">Stredn\u00fd trh<\/p><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"ci ci--sticky wp-block-cloudtalk-content-item\"><div class=\"ci__header\"><img decoding=\"async\" class=\"ci__icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/convoso-logo.jpg\" alt=\"Avaya reviews \" width=\"32\" height=\"32\" loading=\"lazy\" \/><span class=\"ci__name\">Convoso<\/span><\/div><div class=\"ci__items\"><div class=\"ci__item\"><span class=\"ci__label\">Zalo\u017een\u00e9<\/span><span class=\"ci__value\">2006<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Ve\u013ekos\u0165 t\u00edmu<\/span><span class=\"ci__value\">200-250 Zamestnancov<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Hodnotenie G2<\/span><span class=\"ci__value\">4.5\/5<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Po\u010diato\u010dn\u00e1 cena<\/span><span class=\"ci__value\">~\u20ac90\/pou\u017e\u00edvate\u013ea\/mesiac<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Pokrytie<\/span><span class=\"ci__value\">Prim\u00e1rne USA<\/span><\/div><\/div><\/div><\/div>\n<\/div>\n\n\n<div class=\"wp-block-cloudtalk-homepage-hero-section wp-block-cloudtalk-homepage-hero-section\"><div class=\"homepage-hero-section homepage-hero-section--has-top-border\"><div class=\"homepage-hero-section__content\"><div class=\"homepage-hero-section__tags\"><span class=\"homepage-hero-section__tag\"><span>CloudTalk &#8211; #1 Convoso Alternative<\/span><\/span><span class=\"homepage-hero-section__tag homepage-hero-section__tag--highlighted\"><img loading=\"lazy\" decoding=\"async\" class=\"homepage-hero-section__tag-icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"\" width=\"16\" height=\"16\" \/><span>2026 Spring Leader<\/span><\/span><\/div><div class=\"homepage-hero-section__headline\"><h2>H\u013ead\u00e1te alternat\u00edvu k Convoso?<\/h2><\/div><div class=\"homepage-hero-section__description\"><p>Pozrite sa, pre\u010do 4,000+ podnikov pre\u0161lo na CloudTalk pre vynikaj\u00facu kvalitu hovorov a funkcie poh\u00e1\u0148an\u00e9 AI.<\/p><\/div><div class=\"homepage-hero-section__buttons\"><a href=\"https:\/\/www.cloudtalk.io\/sk\/vyskusat-demo\/\" class=\"btn btn-regular btn-secondary\">Z\u00edskajte uk\u00e1\u017eku<\/a><a href=\"https:\/\/www.cloudtalk.io\/alternative-overview\/\" class=\"btn btn-regular btn-ghost\">Pozrite si porovnanie<\/a><\/div><div class=\"homepage-hero-section__logo-carousel\"><div class=\"wp-block-cloudtalk-logo-carousel wp-block-cloudtalk-logo-carousel\"><\/div><\/div><div class=\"homepage-hero-section__image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Product_Design.png\" alt=\"Hero image\" \/><div class=\"homepage-hero-section__video-blocks\"><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--1\"><div class=\"homepage-hero-section__video-text\">Pridajte ob\u013e\u00faben\u00e9 integr\u00e1cie<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Integracie_184x60.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--2\"><div class=\"homepage-hero-section__video-text\">Z\u00edskajte lok\u00e1lne \u010d\u00edsla<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Numbers_184x89.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--3\"><div class=\"homepage-hero-section__video-text\">Pridajte AI hlasov\u00fdch agentov<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Video_184x109.mp4\" autoplay loop playsinline muted><\/video><\/div><\/div><\/div><div class=\"homepage-hero-section__feature-highlights\"><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"22\" viewBox=\"0 0 23 22\" fill=\"none\"><path d=\"M14.5 2.5V1M18.4393 3.56066L19.5 2.5M19.5103 7.5H21.0103M20.9506 12C20.4489 17.0533 16.1853 21 11 21C5.47715 21 1 16.5228 1 11C1 5.81465 4.94668 1.5511 10 1.04938M11 7H15V11M14.6197 7C12.2653 10.3276 8.38636 12.5 4 12.5C2.9971 12.5 2.02072 12.3864 1.08302 12.1715\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Najlep\u0161ie hodnoten\u00fd na G2<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>D\u00f4sledne vysoko hodnoten\u00fd na G2, CloudTalk pom\u00e1ha t\u00edmom r\u00fdchlej\u0161ie sa rozbehn\u00fa\u0165, vyhn\u00fa\u0165 sa zlo\u017eitosti a spo\u013eahn\u00fa\u0165 sa na telef\u00f3nny syst\u00e9m, ktor\u00fd funguje pod\u013ea o\u010dak\u00e1vania od prv\u00e9ho d\u0148a.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 16C12.866 16 16 12.866 16 9C16 5.13401 12.866 2 9 2C5.13401 2 2 5.13401 2 9C2 12.866 5.13401 16 9 16Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M15 22C18.866 22 22 18.866 22 15C22 11.134 18.866 8 15 8C11.134 8 8 11.134 8 15C8 18.866 11.134 22 15 22Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>100+ integr\u00e1ci\u00ed<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>V\u00e1\u0161 CRM, helpdesk a predajn\u00e9 n\u00e1stroje u\u017e spolu komunikuj\u00fa. CloudTalk sa len pripoj\u00ed k rozhovoru a urob\u00ed ho ove\u013ea produkt\u00edvnej\u0161\u00edm.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M2.68675 15.6451L4.59494 14.5435C4.6983 14.4839 4.8196 14.4631 4.9369 14.4851L8.6914 15.1878C8.99995 15.2455 9.28478 15.008 9.28338 14.6941L9.26876 11.4045C9.26836 11.3151 9.29193 11.2272 9.33701 11.15L11.2317 7.90621C11.3303 7.73739 11.3215 7.52658 11.2091 7.3666L8.01892 2.82568M19.0002 4.85905C13.5002 7.50004 16.5 11 17.5002 11.5C19.3773 12.4384 21.9876 12.5 21.9876 12.5C21.9958 12.3344 22 12.1677 22 12C22 6.47715 17.5228 2 12 2C6.47715 2 2 6.47715 2 12C2 17.5228 6.47715 22 12 22C12.1677 22 12.3344 21.9959 12.5 21.9877M16.7578 21.9398L13.591 13.591L21.9398 16.7578L18.2376 18.2376L16.7578 21.9398Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Pokrytie vo viac ako 160 krajin\u00e1ch<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Od susedn\u00e9ho domu a\u017e po cel\u00fd svet, CloudTalk udr\u017euje va\u0161e hovory jasn\u00e9, lok\u00e1lne a pripraven\u00e9 r\u00e1s\u0165 s va\u0161\u00edm podnikom.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<section class=\"cs cs--bg-gradient-to-blue cs--layout-stacked wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">CloudTalk vs Convoso: Porovnanie<\/h2><p class=\"cs__description\">Pozrite sa, ako CloudTalk poskytuje vynikaj\u00faci v\u00fdkon tam, kde na tom najviac z\u00e1le\u017e\u00ed.<\/p><\/div><\/div>\n<div class=\"cs__content\"><div class=\"wp-block-cloudtalk-before-after-table\"><div class=\"bat__table\"><div class=\"bat__row bat__row--header\"><div class=\"bat__cell bat__cell--label\"><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__column-header\">Convoso<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__column-header\">CloudTalk<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Ceny<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">\u017diadne verejn\u00e9 ceny. Individu\u00e1lne ponuky za\u010d\u00ednaj\u00face pribli\u017ene na \u20ac90\/pou\u017e\u00edvate\u013ea\/mesiac, s dodato\u010dn\u00fdmi poplatkami za funkcie a doplnkami, ktor\u00e9 zvy\u0161uj\u00fa celkov\u00e9 n\u00e1klady o 10\u201330 % vy\u0161\u0161ie.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Transparentn\u00e9 zverejnen\u00e9 ceny od \u20ac19\/pou\u017e\u00edvate\u013ea\/mesiac. V\u0161etky k\u013e\u00fa\u010dov\u00e9 funkcie volania, smerovania a anal\u00fdz s\u00fa zahrnut\u00e9. Na za\u010diatok nie je potrebn\u00e1 \u017eiadna individu\u00e1lna cenov\u00e1 ponuka.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">\u010cas do dosiahnutia hodnoty<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Priemern\u00e1 2-mesa\u010dn\u00e1 implement\u00e1cia. Recenzenti opisuj\u00fa strm\u00fa krivku u\u010denia a odpor\u00fa\u010daj\u00fa prideli\u0165 dedikovan\u00e9ho administr\u00e1tora Convoso na riadenie nasadenia.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Spustenie za jedno popoludnie. Samostatn\u00e9 nastavenie, pretiahnutie a pustenie tokov hovorov a viac ako 100 hotov\u00fdch integr\u00e1ci\u00ed umo\u017e\u0148uj\u00fa v\u00e4\u010d\u0161ine t\u00edmov spusti\u0165 prev\u00e1dzku za jedin\u00fd de\u0148.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Minim\u00e1lna ve\u013ekos\u0165 t\u00edmu<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">\u201eEfekt\u00edvne navrhnut\u00e9 pre 20+ agentov. Men\u0161ie t\u00edmy zriedkakedy od\u00f4vodnia n\u00e1klady alebo implementa\u010dn\u00e9 za\u0165a\u017eenie a s\u00fa smerovan\u00e9 k in\u00fdm rie\u0161eniam.\u201c<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">\u201eBez minim\u00e1lneho po\u010dtu miest. Funguje rovnako dobre pre 3-\u010dlenn\u00fd SDR t\u00edm alebo kontaktn\u00e9 centrum s 200 agentmi, s cenami, ktor\u00e9 sa \u0161k\u00e1luj\u00fa line\u00e1rne.\u201c<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">\u201eGlob\u00e1lne pokrytie\u201c<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">\u201ePrim\u00e1rne navrhnut\u00e9 pre odch\u00e1dzaj\u00face hovory v USA. Obmedzen\u00e1 dostupnos\u0165 medzin\u00e1rodn\u00fdch \u010d\u00edsel, slab\u0161ia pr\u00edtomnos\u0165 oper\u00e1torov mimo Severnej Ameriky a \u017eiadne nat\u00edvne viacregion\u00e1lne prepnutie pri zlyhan\u00ed.\u201c<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">\u201eLok\u00e1lne \u010d\u00edsla vo viac ako 160 krajin\u00e1ch s automatickou rot\u00e1ciou, zna\u010dkov\u00fdm ID volaj\u00faceho a vstavan\u00fdm glob\u00e1lnym rie\u0161en\u00edm proti spamu. 99,99 % dostupnos\u0165 podporen\u00e1 viackarierovou infra\u0161trukt\u00farou.\u201c<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">\u201eMo\u017enosti prich\u00e1dzaj\u00facich hovorov\u201c<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">\u201eDNA Convoso je zameran\u00e9 na odch\u00e1dzaj\u00face hovory. Funkcie pre prich\u00e1dzaj\u00face hovory existuj\u00fa, ale s\u00fa sekund\u00e1rne \u2013 IVR, spr\u00e1va front a smerovanie nie s\u00fa silnou str\u00e1nkou platformy.\u201c<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">\u201eKompletn\u00fd bal\u00edk pre prich\u00e1dzaj\u00face hovory \u2013 IVR, inteligentn\u00e9 smerovanie, VIP fronty, smerovanie na z\u00e1klade zru\u010dnost\u00ed a 24\/7 hlasov\u00ed AI agenti \u2013 plus kompletn\u00fd bal\u00edk pre odch\u00e1dzaj\u00face volania v jednej platforme.\u201c<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">\u201eOdch\u00e1dzaj\u00face volanie\u201c<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">\u201eV\u00fdkonn\u00fd predikt\u00edvny dialer s motorom DX5 a 97% detekciou hlasovej schr\u00e1nky. Recenzenti chv\u00e1lia surov\u00fd v\u00fdkon, ale uv\u00e1dzaj\u00fa ob\u010dasn\u00e9 odhl\u00e1senia po\u010das hovoru a preru\u0161enia pripojenia.\u201c<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">\u201ePower Dialer, Paraleln\u00fd Dialer (10 liniek naraz), Preview Dialer a AI Sales Dialer \u2013 v\u0161etko nat\u00edvne zahrnut\u00e9. Jasn\u00e9 a stabiln\u00e9 pripojenia pri akomko\u013evek objeme.\u201c<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">\u201eHlasov\u00ed AI agenti\u201c<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">\u201eKonverza\u010dn\u00e1 AI Voso.ai je k dispoz\u00edcii ako samostatn\u00fd produkt, prim\u00e1rne zameran\u00fd na reaktiv\u00e1ciu a kvalifik\u00e1ciu star\u0161\u00edch potenci\u00e1lnych z\u00e1kazn\u00edkov.\u201c<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">\u201e24\/7 hlasov\u00ed AI agenti pre prich\u00e1dzaj\u00face a odch\u00e1dzaj\u00face hovory, s verejnou kni\u017enicou agentov pokr\u00fdvaj\u00facou predaj, podporu, zdravotn\u00edctvo, financie, n\u00e1bor a \u010fal\u0161ie \u2013 vytvoren\u00ed za p\u00e1r min\u00fat.\u201c<\/span><\/div><\/div><\/div><div class=\"bat__slider\" aria-label=\"Comparison cards\"><div class=\"bat__slider-track\"><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Ceny<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Convoso:<\/strong> \u017diadne verejn\u00e9 ceny. Individu\u00e1lne ponuky za\u010d\u00ednaj\u00face pribli\u017ene na \u20ac90\/pou\u017e\u00edvate\u013ea\/mesiac, s dodato\u010dn\u00fdmi poplatkami za funkcie a doplnkami, ktor\u00e9 zvy\u0161uj\u00fa celkov\u00e9 n\u00e1klady o 10\u201330 % vy\u0161\u0161ie.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Transparentn\u00e9 zverejnen\u00e9 ceny od \u20ac19\/pou\u017e\u00edvate\u013ea\/mesiac. V\u0161etky k\u013e\u00fa\u010dov\u00e9 funkcie volania, smerovania a anal\u00fdz s\u00fa zahrnut\u00e9. Na za\u010diatok nie je potrebn\u00e1 \u017eiadna individu\u00e1lna cenov\u00e1 ponuka.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">\u010cas do dosiahnutia hodnoty<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Convoso:<\/strong> Priemern\u00e1 2-mesa\u010dn\u00e1 implement\u00e1cia. Recenzenti opisuj\u00fa strm\u00fa krivku u\u010denia a odpor\u00fa\u010daj\u00fa prideli\u0165 dedikovan\u00e9ho administr\u00e1tora Convoso na riadenie nasadenia.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Spustenie za jedno popoludnie. Samostatn\u00e9 nastavenie, pretiahnutie a pustenie tokov hovorov a viac ako 100 hotov\u00fdch integr\u00e1ci\u00ed umo\u017e\u0148uj\u00fa v\u00e4\u010d\u0161ine t\u00edmov spusti\u0165 prev\u00e1dzku za jedin\u00fd de\u0148.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Minim\u00e1lna ve\u013ekos\u0165 t\u00edmu<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Convoso:<\/strong> \u201eEfekt\u00edvne navrhnut\u00e9 pre 20+ agentov. Men\u0161ie t\u00edmy zriedkakedy od\u00f4vodnia n\u00e1klady alebo implementa\u010dn\u00e9 za\u0165a\u017eenie a s\u00fa smerovan\u00e9 k in\u00fdm rie\u0161eniam.\u201c<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> \u201eBez minim\u00e1lneho po\u010dtu miest. Funguje rovnako dobre pre 3-\u010dlenn\u00fd SDR t\u00edm alebo kontaktn\u00e9 centrum s 200 agentmi, s cenami, ktor\u00e9 sa \u0161k\u00e1luj\u00fa line\u00e1rne.\u201c<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">\u201eGlob\u00e1lne pokrytie\u201c<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Convoso:<\/strong> \u201ePrim\u00e1rne navrhnut\u00e9 pre odch\u00e1dzaj\u00face hovory v USA. Obmedzen\u00e1 dostupnos\u0165 medzin\u00e1rodn\u00fdch \u010d\u00edsel, slab\u0161ia pr\u00edtomnos\u0165 oper\u00e1torov mimo Severnej Ameriky a \u017eiadne nat\u00edvne viacregion\u00e1lne prepnutie pri zlyhan\u00ed.\u201c<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> \u201eLok\u00e1lne \u010d\u00edsla vo viac ako 160 krajin\u00e1ch s automatickou rot\u00e1ciou, zna\u010dkov\u00fdm ID volaj\u00faceho a vstavan\u00fdm glob\u00e1lnym rie\u0161en\u00edm proti spamu. 99,99 % dostupnos\u0165 podporen\u00e1 viackarierovou infra\u0161trukt\u00farou.\u201c<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">\u201eMo\u017enosti prich\u00e1dzaj\u00facich hovorov\u201c<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Convoso:<\/strong> \u201eDNA Convoso je zameran\u00e9 na odch\u00e1dzaj\u00face hovory. Funkcie pre prich\u00e1dzaj\u00face hovory existuj\u00fa, ale s\u00fa sekund\u00e1rne \u2013 IVR, spr\u00e1va front a smerovanie nie s\u00fa silnou str\u00e1nkou platformy.\u201c<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> \u201eKompletn\u00fd bal\u00edk pre prich\u00e1dzaj\u00face hovory \u2013 IVR, inteligentn\u00e9 smerovanie, VIP fronty, smerovanie na z\u00e1klade zru\u010dnost\u00ed a 24\/7 hlasov\u00ed AI agenti \u2013 plus kompletn\u00fd bal\u00edk pre odch\u00e1dzaj\u00face volania v jednej platforme.\u201c<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">\u201eOdch\u00e1dzaj\u00face volanie\u201c<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Convoso:<\/strong> \u201eV\u00fdkonn\u00fd predikt\u00edvny dialer s motorom DX5 a 97% detekciou hlasovej schr\u00e1nky. Recenzenti chv\u00e1lia surov\u00fd v\u00fdkon, ale uv\u00e1dzaj\u00fa ob\u010dasn\u00e9 odhl\u00e1senia po\u010das hovoru a preru\u0161enia pripojenia.\u201c<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> \u201ePower Dialer, Paraleln\u00fd Dialer (10 liniek naraz), Preview Dialer a AI Sales Dialer \u2013 v\u0161etko nat\u00edvne zahrnut\u00e9. Jasn\u00e9 a stabiln\u00e9 pripojenia pri akomko\u013evek objeme.\u201c<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">\u201eHlasov\u00ed AI agenti\u201c<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Convoso:<\/strong> \u201eKonverza\u010dn\u00e1 AI Voso.ai je k dispoz\u00edcii ako samostatn\u00fd produkt, prim\u00e1rne zameran\u00fd na reaktiv\u00e1ciu a kvalifik\u00e1ciu star\u0161\u00edch potenci\u00e1lnych z\u00e1kazn\u00edkov.\u201c<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> \u201e24\/7 hlasov\u00ed AI agenti pre prich\u00e1dzaj\u00face a odch\u00e1dzaj\u00face hovory, s verejnou kni\u017enicou agentov pokr\u00fdvaj\u00facou predaj, podporu, zdravotn\u00edctvo, financie, n\u00e1bor a \u010fal\u0161ie \u2013 vytvoren\u00ed za p\u00e1r min\u00fat.\u201c<\/span><\/div><\/div><\/div><div class=\"bat__slider-dots\" role=\"tablist\" aria-label=\"Slide navigation\"><\/div><\/div><\/div><\/div>\n<\/div><\/section>\n\n<section class=\"cs cs--bg-white cs--layout-inline cs--has-top-border wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">\u201ePre\u010do si vybra\u0165 CloudTalk namiesto Convoso\u201c<\/h2><p class=\"cs__description\">\u201ePozrite sa, ako CloudTalk poskytuje vynikaj\u00faci v\u00fdkon tam, kde na tom z\u00e1le\u017e\u00ed najviac\u201c<\/p><\/div><\/div>\n<div class=\"cs__content\"><div style=\"--fcg-cols: 3\" class=\"fcg wp-block-cloudtalk-feature-card-grid\"><div class=\"fcg__grid\"><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M12 12L7.72711 8.43926C7.09226 7.91022 6.77484 7.6457 6.54664 7.32144C6.34444 7.03413 6.19429 6.71354 6.10301 6.37428C6 5.99139 6 5.57819 6 4.7518V2M12 12L16.2729 8.43926C16.9077 7.91022 17.2252 7.6457 17.4534 7.32144C17.6556 7.03413 17.8057 6.71354 17.897 6.37428C18 5.99139 18 5.57819 18 4.7518V2M12 12L7.72711 15.5607C7.09226 16.0898 6.77484 16.3543 6.54664 16.6786C6.34444 16.9659 6.19429 17.2865 6.10301 17.6257C6 18.0086 6 18.4218 6 19.2482V22M12 12L16.2729 15.5607C16.9077 16.0898 17.2252 16.3543 17.4534 16.6786C17.6556 16.9659 17.8057 17.2865 17.897 17.6257C18 18.0086 18 18.4218 18 19.2482V22M4 2H20M4 22H20\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">\u201eTransparentn\u00e9 ceny, \u017eiadne prekvapenia\u201c<\/h3><p class=\"fc__desc\">\u201e<a href=\"https:\/\/www.cloudtalk.io\/sk\/cennik-softveru-pre-call-centra\/\">U\u017e od \u20ac19\/pou\u017e\u00edvate\u013ea\/mesiac<\/a>, all-inclusive. Na vyhodnotenie nie je potrebn\u00e1 \u017eiadna individu\u00e1lna cenov\u00e1 ponuka, \u017eiadne pr\u00edplatky za funkcie, ktor\u00e9 sa pl\u00ed\u017eivo objavuj\u00fa na fakt\u00fare, a \u017eiadny minim\u00e1lny po\u010det 20 agentov. To, \u010do vid\u00edte na str\u00e1nke s cenami, je to, \u010do zaplat\u00edte.\u201c<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6.09436 11.2288C6.03221 10.8282 5.99996 10.4179 5.99996 10C5.99996 5.58172 9.60525 2 14.0526 2C18.4999 2 22.1052 5.58172 22.1052 10C22.1052 10.9981 21.9213 11.9535 21.5852 12.8345C21.5154 13.0175 21.4804 13.109 21.4646 13.1804C21.4489 13.2512 21.4428 13.301 21.4411 13.3735C21.4394 13.4466 21.4493 13.5272 21.4692 13.6883L21.8717 16.9585C21.9153 17.3125 21.9371 17.4895 21.8782 17.6182C21.8266 17.731 21.735 17.8205 21.6211 17.8695C21.4911 17.9254 21.3146 17.8995 20.9617 17.8478L17.7765 17.3809C17.6101 17.3565 17.527 17.3443 17.4512 17.3448C17.3763 17.3452 17.3245 17.3507 17.2511 17.3661C17.177 17.3817 17.0823 17.4172 16.893 17.4881C16.0097 17.819 15.0524 18 14.0526 18C13.6344 18 13.2237 17.9683 12.8227 17.9073M7.63158 22C10.5965 22 13 19.5376 13 16.5C13 13.4624 10.5965 11 7.63158 11C4.66668 11 2.26316 13.4624 2.26316 16.5C2.26316 17.1106 2.36028 17.6979 2.53955 18.2467C2.61533 18.4787 2.65322 18.5947 2.66566 18.6739C2.67864 18.7567 2.68091 18.8031 2.67608 18.8867C2.67145 18.9668 2.65141 19.0573 2.61134 19.2383L2 22L4.9948 21.591C5.15827 21.5687 5.24 21.5575 5.31137 21.558C5.38652 21.5585 5.42641 21.5626 5.50011 21.5773C5.5701 21.5912 5.67416 21.6279 5.88227 21.7014C6.43059 21.8949 7.01911 22 7.63158 22Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">\u201eSpusten\u00e9 za jeden de\u0148, nie za dva mesiace\u201c<\/h3><p class=\"fc__desc\">\u201ePresko\u010dte <a href=\"https:\/\/www.cloudtalk.io\/blog\/convoso-dialer-pricing\/\">2-mesa\u010dn\u00fa implement\u00e1ciu<\/a> Convoso. CloudTalk je navrhnut\u00fd pre samoobslu\u017en\u00e9 nastavenie \u2013 z\u00edskajte \u010d\u00edsla, integr\u00e1cie a toky hovorov nakonfigurovan\u00e9 za hodiny. Onboarding port\u00e1l je s\u00fa\u010das\u0165ou balenia.\u201c<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M14.0497 6C15.0264 6.19057 15.924 6.66826 16.6277 7.37194C17.3314 8.07561 17.8091 8.97326 17.9997 9.95M14.0497 2C16.0789 2.22544 17.9713 3.13417 19.4159 4.57701C20.8606 6.01984 21.7717 7.91101 21.9997 9.94M10.2266 13.8631C9.02506 12.6615 8.07627 11.3028 7.38028 9.85323C7.32041 9.72854 7.29048 9.66619 7.26748 9.5873C7.18576 9.30695 7.24446 8.96269 7.41447 8.72526C7.46231 8.65845 7.51947 8.60129 7.63378 8.48698C7.98338 8.13737 8.15819 7.96257 8.27247 7.78679C8.70347 7.1239 8.70347 6.26932 8.27247 5.60643C8.15819 5.43065 7.98338 5.25585 7.63378 4.90624L7.43891 4.71137C6.90747 4.17993 6.64174 3.91421 6.35636 3.76987C5.7888 3.4828 5.11854 3.4828 4.55098 3.76987C4.2656 3.91421 3.99987 4.17993 3.46843 4.71137L3.3108 4.86901C2.78117 5.39863 2.51636 5.66344 2.31411 6.02348C2.08969 6.42298 1.92833 7.04347 1.9297 7.5017C1.93092 7.91464 2.01103 8.19687 2.17124 8.76131C3.03221 11.7947 4.65668 14.6571 7.04466 17.045C9.43264 19.433 12.295 21.0575 15.3284 21.9185C15.8928 22.0787 16.1751 22.1588 16.588 22.16C17.0462 22.1614 17.6667 22 18.0662 21.7756C18.4263 21.5733 18.6911 21.3085 19.2207 20.7789L19.3783 20.6213C19.9098 20.0898 20.1755 19.8241 20.3198 19.5387C20.6069 18.9712 20.6069 18.3009 20.3198 17.7333C20.1755 17.448 19.9098 17.1822 19.3783 16.6508L19.1835 16.4559C18.8339 16.1063 18.6591 15.9315 18.4833 15.8172C17.8204 15.3862 16.9658 15.3862 16.3029 15.8172C16.1271 15.9315 15.9523 16.1063 15.6027 16.4559C15.4884 16.5702 15.4313 16.6274 15.3644 16.6752C15.127 16.8453 14.7828 16.904 14.5024 16.8222C14.4235 16.7992 14.3612 16.7693 14.2365 16.7094C12.7869 16.0134 11.4282 15.0646 10.2266 13.8631Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">\u201eSkuto\u010dne glob\u00e1lne, nie len pre USA\u201c<\/h3><p class=\"fc__desc\">\u201eConvoso je navrhnut\u00e9 pre odch\u00e1dzaj\u00face hovory v USA. CloudTalk v\u00e1m poskytuje <a href=\"https:\/\/www.cloudtalk.io\/sk\/pokrytie-krajiny\/\">lok\u00e1lne \u010d\u00edsla vo viac ako 160 krajin\u00e1ch<\/a> s viacn\u00e1sobnou redundanciou oper\u00e1torov, 99,99 % dostupnos\u0165ou a vstavanou celosvetovou ochranou proti spamu.\u201c<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 9V6C9 4.34315 7.65685 3 6 3C4.34315 3 3 4.34315 3 6C3 7.65685 4.34315 9 6 9H9ZM9 9V15M9 9H15M9 15V18C9 19.6569 7.65685 21 6 21C4.34315 21 3 19.6569 3 18C3 16.3431 4.34315 15 6 15H9ZM9 15H15M15 15H18C19.6569 15 21 16.3431 21 18C21 19.6569 19.6569 21 18 21C16.3431 21 15 19.6569 15 18V15ZM15 15V9M15 9V6C15 4.34315 16.3431 3 18 3C19.6569 3 21 4.34315 21 6C21 7.65685 19.6569 9 18 9H15Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">\u201ePrich\u00e1dzaj\u00face &amp; odch\u00e1dzaj\u00face, jedna platforma\u201c<\/h3><p class=\"fc__desc\">\u201eDNA Convoso je zameran\u00e9 na odch\u00e1dzaj\u00face hovory. <a href=\"https:\/\/www.cloudtalk.io\/sk\/blog\/prichadzajuce-a-odchadzajuce-hovory-definicia-a-klucove-rozdiely\/\">CloudTalk spracuje oboje<\/a> \u2013 IVR, inteligentn\u00e9 smerovanie, fronty a AI agenti pre prich\u00e1dzaj\u00face, plus Power Dialer, Parallel Dialer a AI Sales Dialer pre odch\u00e1dzaj\u00face. Jeden n\u00e1stroj, jedna fakt\u00fara.\u201c<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M2 12H22M2 12C2 17.5228 6.47715 22 12 22M2 12C2 6.47715 6.47715 2 12 2M22 12C22 17.5228 17.5228 22 12 22M22 12C22 6.47715 17.5228 2 12 2M12 2C14.5013 4.73835 15.9228 8.29203 16 12C15.9228 15.708 14.5013 19.2616 12 22M12 2C9.49872 4.73835 8.07725 8.29203 8 12C8.07725 15.708 9.49872 19.2616 12 22\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">\u201eHlasov\u00ed AI agenti, ktor\u00ed pracuj\u00fa 24\/7\u201c<\/h3><p class=\"fc__desc\">\u201eNasa\u010fte <a href=\"https:\/\/www.cloudtalk.io\/sk\/ai-voice-agents\/\">hlasov\u00fdch AI agentov<\/a> za p\u00e1r min\u00fat \u2013 kvalifikuj\u00fa potenci\u00e1lnych z\u00e1kazn\u00edkov, odpovedaj\u00fa na \u010dasto kladen\u00e9 ot\u00e1zky, zhroma\u017e\u010fuj\u00fa platobn\u00e9 \u00fadaje a smeruj\u00fa k \u013eu\u010fom, ke\u010f na tom z\u00e1le\u017e\u00ed. Kompletn\u00e1 kni\u017enica vopred pripraven\u00fdch agentov, z ktor\u00fdch m\u00f4\u017eete za\u010da\u0165.\u201c<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 17.5H3.5M6.5 12H2M9 6.5H4M17 3L10.4036 12.235C10.1116 12.6438 9.96562 12.8481 9.97194 13.0185C9.97744 13.1669 10.0486 13.3051 10.1661 13.3958C10.3011 13.5 10.5522 13.5 11.0546 13.5H16L15 21L21.5964 11.765C21.8884 11.3562 22.0344 11.1519 22.0281 10.9815C22.0226 10.8331 21.9514 10.6949 21.8339 10.6042C21.6989 10.5 21.4478 10.5 20.9454 10.5H16L17 3Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">\u201eVstavan\u00e1 konverza\u010dn\u00e1 inteligencia\u201c<\/h3><p class=\"fc__desc\">\u201eKa\u017ed\u00fd hovor je automaticky prep\u00edsan\u00fd, zhrnut\u00fd, ohodnoten\u00fd a otagovan\u00fd. Sentiment, t\u00e9my a hodnotenie hovorov pr\u00fadia do v\u00e1\u0161ho CRM v re\u00e1lnom \u010dase \u2013 \u017eiadny samostatn\u00fd analytick\u00fd n\u00e1stroj na licencovanie.\u201c<\/p><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/section>\n\n<div style=\"--rcc-slides-per-view: 2;\" class=\"wp-block-cloudtalk-review-card-carousel rcc--has-top-border wp-block-cloudtalk-review-card-carousel\" data-display-mode=\"section\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">\u201eFirmy, ktor\u00e9 pre\u0161li na CloudTalk\u201c<\/h2><p class=\"rcc__description\">\u201eSkuto\u010dn\u00e9 v\u00fdsledky od skuto\u010dn\u00fdch spolo\u010dnost\u00ed, ktor\u00e9 urobili zmenu \u2013 a nikdy sa neobzreli sp\u00e4\u0165.\u201c<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201e\u201eV starej platforme nebolo automatick\u00e9 vytv\u00e1ranie tiketov. Museli sme manu\u00e1lne kontrolova\u0165 z\u00e1znamy, aby sme zistili, ktor\u00e9 hovory boli zme\u0161kan\u00e9 a \u010di sa na ne nadviazalo. Bolo \u0165a\u017ek\u00e9 presne sledova\u0165, ko\u013eko hovorov sme zme\u0161kali alebo zvl\u00e1dli.\u201c<br><br>\u201eKe\u010f sme pre\u0161li na CloudTalk, po\u010det zme\u0161kan\u00fdch hovorov klesol o 23 %. To nie je len \u010d\u00edslo; to s\u00fa z\u00e1kazn\u00edci, s ktor\u00fdmi sa dok\u00e1\u017eeme spoji\u0165 sk\u00f4r, ne\u017e bude neskoro.\u201c\u201c<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">\u201eAyif Amrullah\u201c<\/cite><p class=\"social-proof-block__position\">\u201eMana\u017e\u00e9r dod\u00e1vate\u013esk\u00fdch oper\u00e1ci\u00ed v spolo\u010dnosti Aspire\u201c<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">\u201e23%\u201c<\/span><span class=\"social-proof-block__statistic-description\">\u201eZn\u00ed\u017eenie zme\u0161kan\u00fdch hovorov\u201c<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">\u201e50%\u201c<\/span><span class=\"social-proof-block__statistic-description\">\u201eR\u00fdchlej\u0161ie QA s anal\u00fdzou\u201c<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/aspire-logo-dark.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/aspire\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201ePredt\u00fdm: \u201eBola to kombin\u00e1cia preru\u0161en\u00fdch hovorov, dlh\u00fdch \u010dasov pripojenia a podpory, ktor\u00e1 jednoducho nebola k dispoz\u00edcii, ke\u010f sme ju potrebovali.\u201c<br><br>\u201eDoslova som si vytvorila porovn\u00e1vaciu tabu\u013eku pre telef\u00f3nne syst\u00e9my. Ak rie\u0161enie nesp\u013a\u0148alo v\u0161etky na\u0161e po\u017eiadavky, ani som s nimi nechcela hovori\u0165.\u201c<br><br>Vo\u013eba bola jasn\u00e1: CloudTalk.\u201c<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">\u201eMadeline\u201c<\/cite><p class=\"social-proof-block__position\">\u201eMana\u017e\u00e9rka z\u00e1kazn\u00edckej sk\u00fasenosti (glob\u00e1lna) v RateMyAgent\u201c<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">\u201e66%\u201c<\/span><span class=\"social-proof-block__statistic-description\">\u201eZn\u00ed\u017eenie po\u010dtu hovorov oh\u013eadom nov\u00fdch funkci\u00ed\u201c<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">\u201e25%\u201c<\/span><span class=\"social-proof-block__statistic-description\">\u201ePokles s\u00favisiacich chatov\u00fdch\/e-mailov\u00fdch dopytov\u201c<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/09\/ratemyagent-logo-dark.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/ratemyagent\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201e\u201eS Aircall sme uviazli na miere prijatia hovorov 20 \u2013 30 %. S CloudTalk sme dosiahli 40 \u2013 50 %. To urobilo obrovsk\u00fd rozdiel.\u201c<br><br>\u201eVe\u013emi \u010dasto pou\u017e\u00edvame funkciu zna\u010diek na sledovanie, kde sa potenci\u00e1lni z\u00e1kazn\u00edci nach\u00e1dzaj\u00fa v lieviku. A dashboard pom\u00e1ha ka\u017ed\u00e9mu obchodn\u00edkovi vidie\u0165, kde sa nach\u00e1dza.\u201c<br><br><br><br>\u201c<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">\u201eSyon Joshi\u201c<\/cite><p class=\"social-proof-block__position\">\u201eRiadite\u013e marketingu vo Velu\u201c<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">\u201e50%\u201c<\/span><span class=\"social-proof-block__statistic-description\">\u201eMiera prijatia hovorov\u201c<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">\u201e\u00dapln\u00e1\u201c<\/span><span class=\"social-proof-block__statistic-description\">\u201eVidite\u013enos\u0165 v\u00fdkonu obchodn\u00edkov\u201c<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/velu-logo-dark.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/velu\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-faq wp-block-cloudtalk-faq--white wp-block-cloudtalk-faq--has-top-border wp-block-cloudtalk-faq-v2\" data-display-mode=\"section\"><div class=\"faq-block\"><div class=\"faq-block__header\"><h2 class=\"faq-block__title\">Frequently Asked Questions<\/h2><\/div><div class=\"faq-block__items\"><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-19\"><h3 class=\"faq-item__question-text\">\u201eKo\u013eko stoj\u00ed Convoso?\u201c<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-19\"><div class=\"faq-item__answer\"><p>Convoso nezverej\u0148uje ceny. Pod\u013ea viacer\u00fdch extern\u00fdch zdrojov za\u010d\u00ednaj\u00fa pl\u00e1ny okolo \u20ac90\/pou\u017e\u00edvate\u013ea\/mesiac pri ro\u010dnej zmluve \u2013 kone\u010dn\u00e1 cena sa v\u0161ak stanovuje individu\u00e1lne na z\u00e1klade ve\u013ekosti t\u00edmu, funkci\u00ed a objemu hovorov. Poplatky oper\u00e1torov, z\u00edskavanie DID a doplnky SMS zvy\u010dajne zvy\u0161uj\u00fa celkov\u00e9 n\u00e1klady o 10 \u2013 30 % nad z\u00e1kladn\u00fa sadzbu. <a href=\"https:\/\/www.cloudtalk.io\/sk\/cennik-softveru-pre-call-centra\/\">Ceny&nbsp;CloudTalku<\/a>&nbsp;za\u010d\u00ednaj\u00fa u\u017e od \u20ac19\/pou\u017e\u00edvate\u013ea\/mesiac so v\u0161etk\u00fdmi z\u00e1kladn\u00fdmi funkciami zahrnut\u00fdmi od prv\u00e9ho d\u0148a.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-20\"><h3 class=\"faq-item__question-text\">\u201eJe Convoso vhodn\u00e9 pre mal\u00e9 t\u00edmy?\u201c<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-20\"><div class=\"faq-item__answer\"><p>Ani nie. Convoso je \u0161peci\u00e1lne navrhnut\u00e9 pre odch\u00e1dzaj\u00face oper\u00e1cie s 20+ agentmi a 2-mesa\u010dn\u00e1 implementa\u010dn\u00e1 doba plus ceny za funkcie z neho robia pre men\u0161ie t\u00edmy prehnan\u00e9 rie\u0161enie. Spolo\u010dnosti s men\u0161\u00edm po\u010dtom agentov zvy\u010dajne z\u00edskaj\u00fa 80 % funkcionality z CloudTalku alebo podobn\u00fdch platforiem s transparentn\u00fdm cenn\u00edkom za 30 \u2013 50 % n\u00e1kladov.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-21\"><h3 class=\"faq-item__question-text\">\u201eAko dlho trv\u00e1 implement\u00e1cia Convoso?\u201c<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-21\"><div class=\"faq-item__answer\"><p>Priemern\u00e1 doba implement\u00e1cie pod\u013ea G2 je pribli\u017ene 2 mesiace. Recenzenti poznamen\u00e1vaj\u00fa, \u017ee t\u00edmy, ktor\u00e9 od prv\u00e9ho d\u0148a pridelia vyhraden\u00e9ho administr\u00e1tora Convoso, m\u00f4\u017eu tento \u010das skr\u00e1ti\u0165 pribli\u017ene na polovicu. CloudTalk je naopak navrhnut\u00fd pre samoobslu\u017en\u00e9 nastavenie \u2013 v\u00e4\u010d\u0161ina t\u00edmov je plne funk\u010dn\u00e1 u\u017e za jeden de\u0148 s pomocou&nbsp;<a href=\"https:\/\/www.cloudtalk.io\/sk\/onboarding-portal\/\">onboarding port\u00e1lu<\/a>.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-22\"><h3 class=\"faq-item__question-text\">\u201eFunguje Convoso pre prich\u00e1dzaj\u00face hovory?\u201c<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-22\"><div class=\"faq-item__answer\"><p>DNA Convoso je zameran\u00e9 na odch\u00e1dzaj\u00face hovory. Podporuje s\u00edce niektor\u00e9 funkcie prich\u00e1dzaj\u00facich hovorov (IVR, radenie do fronty, zmie\u0161an\u00e9 re\u017eimy), ale recenzenti d\u00f4sledne poznamen\u00e1vaj\u00fa, \u017ee prich\u00e1dzaj\u00face hovory nie s\u00fa to, v \u010dom platforma vynik\u00e1. CloudTalk poskytuje kompletn\u00fd bal\u00edk pre prich\u00e1dzaj\u00face hovory \u2014&nbsp;<a href=\"https:\/\/www.cloudtalk.io\/sk\/blog\/co-je-smerovanie-hovorov-a-ake-vyhody-vam-moze-priniest\/\">inteligentn\u00e9 smerovanie<\/a>, IVR, VIP fronty, smerovanie na z\u00e1klade zru\u010dnost\u00ed a 24\/7 hlasov\u00fdch AI agentov \u2014 spolu s bal\u00edkom pre odch\u00e1dzaj\u00face volania.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-23\"><h3 class=\"faq-item__question-text\">\u201eKtor\u00e1 platforma m\u00e1 lep\u0161ie integr\u00e1cie CRM: Convoso alebo CloudTalk?\u201c<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-23\"><div class=\"faq-item__answer\"><p>Obe sa integruj\u00fa so Salesforce, HubSpot, Zoho a hlavn\u00fdmi CRM syst\u00e9mami. CloudTalk pon\u00faka viac ako 100 certifikovan\u00fdch integr\u00e1ci\u00ed s\u00a0obojstrannou synchroniz\u00e1ciou v re\u00e1lnom \u010dase\u00a0\u2013 ka\u017ed\u00fd hovor sa zaznamen\u00e1 a ka\u017ed\u00fd tiket sa automaticky vytvor\u00ed. Convoso pou\u017e\u00edva svoje otvoren\u00e9 API pre integr\u00e1cie, \u010do funguje, ale zvy\u010dajne si vy\u017eaduje viac pr\u00e1ce pri nastaven\u00ed a priebe\u017enej \u00fadr\u017eby.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-24\"><h3 class=\"faq-item__question-text\">\u201eJe Convoso dostupn\u00e9 mimo USA?\u201c<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-24\"><div class=\"faq-item__answer\"><p>Convoso funguje prim\u00e1rne v USA, pri\u010dom v\u00e4\u010d\u0161ina jeho n\u00e1strojov na dodr\u017eiavanie predpisov (StateTracker, RND scrubbing, STIR\/SHAKEN) je vyladen\u00e1 pre americk\u00e9 predpisy. T\u00edmy s medzin\u00e1rodn\u00fdmi oper\u00e1ciami \u010dasto zistia, \u017ee dostupnos\u0165 lok\u00e1lnych \u010d\u00edsel a kvalita hovorov s\u00fa mimo Severnej Ameriky nekonzistentn\u00e9. CloudTalk pon\u00faka\u00a0<a href=\"https:\/\/www.cloudtalk.io\/sk\/pokrytie-krajiny\/\">lok\u00e1lne \u010d\u00edsla vo viac ako 160 krajin\u00e1ch<\/a>\u00a0s viacn\u00e1sobnou infra\u0161trukt\u00farou oper\u00e1torov, ktor\u00e1 je postaven\u00e1 pre glob\u00e1lne t\u00edmy.<br><br><\/p><\/div><\/div><\/div><\/div><div class=\"faq-block__cta\"><div class=\"faq-block__cta-image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/Avatar-group.png\" alt=\"\" \/><\/div><div class=\"faq-block__cta-content\"><h3 class=\"faq-block__cta-title\">\u201eM\u00e1te e\u0161te ot\u00e1zky?\u201c<\/h3><p class=\"faq-block__cta-description\">\u201eNena\u0161li ste odpove\u010f, ktor\u00fa h\u013ead\u00e1te? Chatujte s na\u0161\u00edm priate\u013esk\u00fdm t\u00edmom.\u201c<\/p><div class=\"faq-block__cta-button\"><a href=\"https:\/\/www.cloudtalk.io\/demo-b\/\" class=\"btn btn-primary\">\u201eKontaktujte n\u00e1s\u201c<\/a><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"demo-ab-block--section wp-block-cloudtalk-demo-ab\"><div class=\"demo-ab-block\"><div class=\"demo-ab-block__hero\"><div class=\"demo-ab-block__hero-content\"><h2 class=\"demo-ab-block__heading\">\u201eSte pripraven\u00ed za\u017ei\u0165 vynikaj\u00facu kvalitu hovorov?\u201c<\/h2><p class=\"demo-ab-block__hero-paragraph\">\u201ePripojte sa k viac ako 4 000 firm\u00e1m, ktor\u00e9 d\u00f4veruj\u00fa CloudTalku pre svoje obchodn\u00e9 a podporn\u00e9 hovory. Zistite, pre\u010do CloudTalk prin\u00e1\u0161a lep\u0161ie v\u00fdsledky ako Convoso.\u201c<\/p><div class=\"demo-ab-block__list-wrapper\"><\/div><\/div><\/div><div class=\"demo-ab-block__form-section\"><div class=\"demo-ab-block__form-wrap\"><div class=\"demo-ab-block__form-content demo-form\">\n<div class=\"ct-demo-form\">\n<!--[if lte IE 8]>\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2-legacy.js\"><\/script>\n<![endif]-->\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2.js\"><\/script>\n<script>\n\nlet searchParams = new URLSearchParams(window.location.search);\nsearchParams.has('filled_email');\nlet emailVal = searchParams.get('filled_email');\n\nhbspt.forms.create({\n\tregion: \"na1\",\n\tportalId: \"6195055\",\n\tformId: \"209cca80-551b-4b65-ae93-766d7218210e\",\n    onFormReady: function($form) {\n        $form.attr(\"data-default-form-id\", \"866072\");\n        if(emailVal) {\n            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17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"url(#star-gradient-3n2-social-proof)\"\/><\/g><defs><clipPath id=\"clip0_social_proof_1_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"under-navigation-social-proof-block__card-content\"><p class=\"under-navigation-social-proof-block__card-number\">260+&nbsp;<\/p><p class=\"under-navigation-social-proof-block__card-label\">Recenzie<\/p><\/div><\/div><div class=\"under-navigation-social-proof-block__card\" ><div class=\"under-navigation-social-proof-block__card-header\"><div class=\"under-navigation-social-proof-block__card-logos\"><div class=\"under-navigation-social-proof-block__card-logo\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/01\/customer1.png\" alt=\"Customer\" class=\"under-navigation-social-proof-block__card-logo-image\" \/><\/div><div class=\"under-navigation-social-proof-block__card-logo\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/02\/customer2-border.png\" alt=\"Customer\" class=\"under-navigation-social-proof-block__card-logo-image\" \/><\/div><div class=\"under-navigation-social-proof-block__card-logo\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/02\/customer3-border.png\" alt=\"Customer\" class=\"under-navigation-social-proof-block__card-logo-image\" \/><\/div><\/div><div class=\"under-navigation-social-proof-block__card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_0)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 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7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_1\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_2)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_2\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_3)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"under-navigation-social-proof-block__card-content\"><p class=\"under-navigation-social-proof-block__card-number\">4,000+&nbsp;<\/p><p class=\"under-navigation-social-proof-block__card-label\">Z\u00e1kazn\u00edci<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-seo-hero wp-block-cloudtalk-seo-hero\"><div class=\"sh\"><h1 class=\"sh__title\">Recenzia Novocall 2026:<br>Funkcie, ceny &amp; Sp\u00e4tn\u00e1 v\u00e4zba od pou\u017e\u00edvate\u013eov<\/h1><p class=\"sh__description\">Uva\u017eujete o Novocall? Zistite, \u010do hovoria skuto\u010dn\u00ed pou\u017e\u00edvatelia o jeho widgete na sp\u00e4tn\u00e9 volanie, cen\u00e1ch a obmedzeniach funkci\u00ed \u2014 a pozrite si, ako sa CloudTalk porovn\u00e1va ako kompletn\u00fd telef\u00f3nny syst\u00e9m.<\/p><div class=\"sh__buttons wp-block-buttons\"><div class=\"wp-block-button btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/sk\/vyskusat-demo\/\" class=\"wp-block-button__link wp-element-button\">Z\u00edskajte demo CloudTalk<\/a><\/div><div class=\"wp-block-button btn-ghost btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/sk\/prehlad-alternativ\/\" class=\"wp-block-button__link wp-element-button\">Pozrite si alternat\u00edvy \u2192<\/a><\/div><\/div><\/div><\/div>\n\n\n<div class=\"wp-block-cloudtalk-row\" style=\"--column-widths:minmax(0, 280px) minmax(660px, 1fr) minmax(0, 280px);--mobile-order-1:2;--mobile-order-2:3;--mobile-order-3:1\">\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"wp-block-cloudtalk-table-of-contents\" data-level-depth=\"3\" data-total-items=\"3\"><div class=\"toc__heading\">Table of contents<\/div><div class=\"toc__list\"><div class=\"toc__item level-2\"><a href=\"#co-je-novocall\">\u010co je Novocall?<\/a><\/div><div class=\"toc__item level-3\"><a href=\"#ake-su-klucove-funkcie-novocall\">Ak\u00e9 s\u00fa k\u013e\u00fa\u010dov\u00e9 funkcie Novocall?<\/a><\/div><div class=\"toc__item level-2\"><a href=\"#co-hovoria-pouzivatelia-o-novocall\">\u010co hovoria pou\u017e\u00edvatelia o Novocall?<\/a><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><h2 id=\"co-je-novocall\" class=\"wp-block-heading\">\u010co je Novocall?<\/h2>\n\n<p>Novocall je <strong>cloudov\u00fd widget na sp\u00e4tn\u00e9 volanie<\/strong> navrhnut\u00fd tak, aby pomohol mal\u00fdm podnikom premeni\u0165 n\u00e1v\u0161tevn\u00edkov webov\u00fdch str\u00e1nok na prich\u00e1dzaj\u00face obchodn\u00e9 hovory. <\/p>\n\n<p>Spolo\u010dnos\u0165 bola zalo\u017een\u00e1 v Singapure v roku 2017, hlavn\u00fdm produktom spolo\u010dnosti je vyskakovacie okno \u201eklikni a zavolaj\u201c, ktor\u00e9 m\u00f4\u017eu n\u00e1v\u0161tevn\u00edci pou\u017ei\u0165 na vy\u017eiadanie okam\u017eit\u00e9ho alebo pl\u00e1novan\u00e9ho sp\u00e4tn\u00e9ho volania \u2014 spoj\u00ed ich s obchodn\u00fdm z\u00e1stupcom v priebehu nieko\u013ek\u00fdch sek\u00fand.<\/p>\n\n<p>Okrem widgetu Novocall pon\u00faka z\u00e1kladn\u00fd outbound dialer, sledovanie hovorov pre marketingov\u00fa atrib\u00faciu, virtu\u00e1lne telef\u00f3nne \u010d\u00edsla a dva s\u00favisiace produkty: TimeSync (pl\u00e1novanie stretnut\u00ed) a NovoChat (spr\u00e1vy WhatsApp). <\/p>\n\n<p>Platforma sa integruje s <a href=\"https:\/\/www.cloudtalk.io\/sk\/integracia-call-centra-pre-hubspot\/\">HubSpot<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/sk\/integrovany-softver-pre-call-centra\/integracia-telefonu-salesforce\/\">Salesforce<\/a>, Kalend\u00e1rom Google, Slackom a Facebook Lead Ads, pri\u010dom v\u00e4\u010d\u0161ina integr\u00e1ci\u00ed CRM je dostupn\u00e1 len vo vy\u0161\u0161\u00edch pl\u00e1noch.<\/p>\n\n<p>Pre ve\u013emi mal\u00e9 firmy, ktor\u00e9 chc\u00fa na svojom webe jednoduch\u00e9 tla\u010didlo \u201evy\u017eiada\u0165 si sp\u00e4tn\u00e9 volanie\u201c, Novocall rie\u0161i \u00fazky, ale skuto\u010dn\u00fd probl\u00e9m. <\/p>\n\n\n<div class=\"wp-block-cloudtalk-summary\"><div class=\"summary-block summary-block--sm\"><h3 id=\"ake-su-klucove-funkcie-novocall\" class=\"wp-block-heading\">Ak\u00e9 s\u00fa k\u013e\u00fa\u010dov\u00e9 funkcie Novocall?<\/h3>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Webov\u00fd widget \u201eklikni a zavolaj\u201c s prisp\u00f4sobite\u013en\u00fdmi sp\u00fa\u0161\u0165a\u010dmi, dizajnom a konfigur\u00e1ciou pre jednotliv\u00e9 str\u00e1nky                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Okam\u017eit\u00e9 a pl\u00e1novan\u00e9 \u017eiadosti o sp\u00e4tn\u00e9 volanie s pripomienkami prostredn\u00edctvom e-mailu, SMS a WhatsApp                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Z\u00e1kladn\u00fd outbound dialer a sledovanie hovorov pre marketingov\u00fa atrib\u00faciu                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Virtu\u00e1lne telef\u00f3nne \u010d\u00edsla v 42 krajin\u00e1ch (obmedzen\u00e9 pokrytie v Afrike a \u010dastiach LATAM)                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Integr\u00e1cie s HubSpot, Salesforce, Kalend\u00e1rom Google, Slackom a Facebook Lead Ads                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    TimeSync pre pl\u00e1novanie stretnut\u00ed a NovoChat pre automatiz\u00e1ciu WhatsApp Business                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div><\/div><\/div>\n\n\n<h2 id=\"co-hovoria-pouzivatelia-o-novocall\" class=\"wp-block-heading\">\u010co hovoria pou\u017e\u00edvatelia o Novocall?<\/h2>\n\n<p>Na z\u00e1klade viac ako 140 overen\u00fdch recenzi\u00ed z G2, Capterra, GetApp a Trustpilot.<\/p>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--pros wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude0a \u010co pou\u017e\u00edvatelia miluj\u00fa<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Nastavenie je skuto\u010dne r\u00fdchle \u2014 v\u00e4\u010d\u0161ina pou\u017e\u00edvate\u013eov hl\u00e1si funguj\u00faci widget na svojom webe za 15 \u2013 20 min\u00fat                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Prisp\u00f4sobite\u013en\u00fd widget na sp\u00e4tn\u00e9 volanie s prisp\u00f4sobite\u013en\u00fdmi sp\u00fa\u0161\u0165a\u010dmi, kontrolou dizajnu a jazykov\u00fdmi mo\u017enos\u0165ami pre jednotliv\u00e9 str\u00e1nky                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Pohotov\u00fd t\u00edm podpory \u010dasto menovan\u00fd v recenzi\u00e1ch \u2014 r\u00fdchle odpovede, dokonca aj po pracovnej dobe                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Efekt\u00edvne na z\u00edskavanie prich\u00e1dzaj\u00facich potenci\u00e1lnych z\u00e1kazn\u00edkov z webovej n\u00e1v\u0161tevnosti, najm\u00e4 pre pr\u00edpady pou\u017eitia SMB s vysokou hodnotou                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Marketingov\u00e1 atrib\u00facia a sledovanie hovorov s\u00fa u\u017eito\u010dn\u00e9 na prepojenie v\u00fddavkov na reklamu so skuto\u010dn\u00fdmi konverziami z telef\u00f3nu                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u201eZ\u00edskal som do\u017eivotn\u00fa ponuku, tak\u017ee ceny boli skvel\u00e9. V\u00fdvojov\u00fd t\u00edm n\u00e1stroj neust\u00e1le aktualizuje, \u010do je naozaj dobr\u00e9. M\u00e1 takmer v\u0161etko, \u010do m\u00e1 Calendly. Za posledn\u00fd mesiac zlep\u0161ili dizajn a teraz vyzer\u00e1 profesion\u00e1lnej\u0161ie.\u201c<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">Juan G.<\/div><div class=\"quote-block__position\">CEO<\/div><\/div><\/div><a href=\"https:\/\/www.g2.com\/products\/novocall\/reviews\/novocall-review-4920176\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Cel\u00e1 recenzia <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--cons wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude24 \u010co pou\u017e\u00edvatelia nen\u00e1vidia<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    \u017diadna nat\u00edvna hlasov\u00e1 schr\u00e1nka v \u017eiadnom pl\u00e1ne \u2014 z\u00e1kladn\u00e1 funkcia telef\u00f3nneho syst\u00e9mu jednoducho ch\u00fdba                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    N\u00e1klady na hovory za min\u00fatu nie s\u00fa zverejnen\u00e9 \u2014 kone\u010dn\u00fd mesa\u010dn\u00fd \u00fa\u010det je nepredv\u00eddate\u013en\u00fd                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    N\u00e1zvy pl\u00e1nov s\u00fa na celom webe nekonzistentn\u00e9 (Starter\/Pro\/Custom verzus Pro\/Team\/Business) \u2014 m\u00e4t\u00face pri pl\u00e1novan\u00ed rozpo\u010dtu                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Mnoh\u00e9 integr\u00e1cie CRM (HubSpot, Salesforce, webhooks) dostupn\u00e9 len vo vy\u0161\u0161\u00edch \u00farovniach                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    \u201ePowered by Novocall\u201c branding sa ned\u00e1 odstr\u00e1ni\u0165 bez upgradu \u2014 p\u00f4sob\u00ed ako freemium pasca                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Obmedzen\u00e9 pokrytie kraj\u00edn \u2014 42 kraj\u00edn, s v\u00fdrazn\u00fdmi medzerami v Afrike a \u010dastiach LATAM                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    V\u00e4\u010d\u0161ina verejn\u00fdch recenzi\u00ed poch\u00e1dza z rokov 2018 \u2013 2021; ned\u00e1vna aktivita a v\u00fdvoj produktu s\u00fa nejasn\u00e9                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u201eNem\u00f4\u017eem sa integrova\u0165 s moj\u00edm kalend\u00e1rom Google. Posledn\u00e1 vec, ktor\u00fa chcem, je, aby si potenci\u00e1lny klient napl\u00e1noval hovor so mnou a ja mu nebudem m\u00f4c\u0165 zavola\u0165 sp\u00e4\u0165. Nemo\u017enos\u0165 spravova\u0165 r\u00f4zne n\u00e1zvy spolo\u010dnost\u00ed pre r\u00f4zne widgety a klientov ma priv\u00e1dza do \u0161ialenstva.\u201c<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">Len K.<\/div><div class=\"quote-block__position\">Project Manager<\/div><\/div><\/div><a href=\"https:\/\/www.g2.com\/products\/novocall\/reviews\/novocall-review-1269727\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Cel\u00e1 recenzia <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div style=\"--rcc-slides-per-view: 2;\" class=\"wp-block-cloudtalk-review-card-carousel rcc--post-content wp-block-cloudtalk-review-card-carousel\" data-display-mode=\"post-content\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">\u010co hovoria \u013eudia o Novocall na Capterra<\/h2><p class=\"rcc__description\">Zistite, \u010do hovoria skuto\u010dn\u00ed pou\u017e\u00edvatelia o Novocall \u2014 \u00faprimn\u00e9 recenzie, skuto\u010dn\u00e9 sk\u00fasenosti a sp\u00e4tn\u00e1 v\u00e4zba od t\u00edmov, ktor\u00e9 ho pou\u017e\u00edvali.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/capterra.svg\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"5 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u201eNovocall mi ve\u013emi pom\u00e1ha, aby mi zvonil telef\u00f3n t\u00fdm, \u017ee proakt\u00edvne vyz\u00fdva nastaven\u00fdch n\u00e1v\u0161tevn\u00edkov, aby ma kontaktovali so svojimi po\u017eiadavkami na rezerv\u00e1ciu.\u201c<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Egor U.<\/span><span class=\"review-card__tag review-card__tag--gray\">Marketing<\/span><span class=\"review-card__tag review-card__tag--blue\">Reklama<\/span><\/div><p class=\"review-card__company\">CEO<\/p><p class=\"review-card__position\">Marketing a reklama<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/capterra.svg\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"3 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u201eSme celkom spokojn\u00ed a je to naozaj dobr\u00e9 pre B2B klientov, preto\u017ee n\u00e1m to \u0161etr\u00ed \u010das, n\u00e1mahu a peniaze. Niekedy sa klienti b\u00e1li prija\u0165 hovor z medzin\u00e1rodn\u00e9ho \u010d\u00edsla.\u201c<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Gourav M.<\/span><span class=\"review-card__tag review-card__tag--gray\">Softv\u00e9r<\/span><\/div><p class=\"review-card__company\">Softv\u00e9rov\u00fd in\u017einier<\/p><p class=\"review-card__position\">IT<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/capterra.svg\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"4 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u201eSt\u00e1le sa rozhodujem, \u010di to st\u00e1lo za to.\u201c<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Eric H.<\/span><span class=\"review-card__tag review-card__tag--blue\">Podnik<\/span><\/div><p class=\"review-card__company\">Majite\u013e<\/p><p class=\"review-card__position\">Marketing a reklama<\/p><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"ci ci--sticky wp-block-cloudtalk-content-item\"><div class=\"ci__header\"><img decoding=\"async\" class=\"ci__icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/05\/novocall.png\" alt=\"Avaya reviews \" width=\"32\" height=\"32\" loading=\"lazy\" \/><span class=\"ci__name\">Novocall<\/span><\/div><div class=\"ci__items\"><div class=\"ci__item\"><span class=\"ci__label\">Zalo\u017een\u00e9<\/span><span class=\"ci__value\">2017<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Ve\u013ekos\u0165 t\u00edmu<\/span><span class=\"ci__value\">2 000+ zamestnancov<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Hodnotenie G2<\/span><span class=\"ci__value\">4.7\/5<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Po\u010diato\u010dn\u00e1 cena<\/span><span class=\"ci__value\">~\u20ac25\/mesiac\/pou\u017e\u00edvate\u013ea<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Pokrytie<\/span><span class=\"ci__value\">42 kraj\u00edn<\/span><\/div><\/div><\/div><\/div>\n<\/div>\n\n\n<div class=\"wp-block-cloudtalk-homepage-hero-section wp-block-cloudtalk-homepage-hero-section\"><div class=\"homepage-hero-section homepage-hero-section--has-top-border\"><div class=\"homepage-hero-section__content\"><div class=\"homepage-hero-section__tags\"><span class=\"homepage-hero-section__tag\"><span>CloudTalk &#8211; #1 Novocall Alternative<\/span><\/span><span class=\"homepage-hero-section__tag homepage-hero-section__tag--highlighted\"><img loading=\"lazy\" decoding=\"async\" class=\"homepage-hero-section__tag-icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"\" width=\"16\" height=\"16\" \/><span>2026 Spring Leader<\/span><\/span><\/div><div class=\"homepage-hero-section__headline\"><h2>H\u013ead\u00e1te alternat\u00edvu k Novocall?<\/h2><\/div><div class=\"homepage-hero-section__description\"><p>Zistite, pre\u010do 4,000+ firiem pre\u0161lo na CloudTalk pre vynikaj\u00facu kvalitu hovorov a funkcie poh\u00e1\u0148an\u00e9 AI.<\/p><\/div><div class=\"homepage-hero-section__buttons\"><a href=\"https:\/\/www.cloudtalk.io\/sk\/vyskusat-demo\/\" class=\"btn btn-regular btn-secondary\">Z\u00edskajte demo<\/a><a href=\"https:\/\/www.cloudtalk.io\/sk\/prehlad-alternativ\/\" class=\"btn btn-regular btn-ghost\">Pozrite si porovnanie<\/a><\/div><div class=\"homepage-hero-section__logo-carousel\"><div class=\"wp-block-cloudtalk-logo-carousel wp-block-cloudtalk-logo-carousel\"><\/div><\/div><div class=\"homepage-hero-section__image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Product_Design.png\" alt=\"Hero image\" \/><div class=\"homepage-hero-section__video-blocks\"><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--1\"><div class=\"homepage-hero-section__video-text\">Pridajte ob\u013e\u00faben\u00e9 integr\u00e1cie<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Integracie_184x60.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--2\"><div class=\"homepage-hero-section__video-text\">Z\u00edskajte miestne \u010d\u00edsla<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Numbers_184x89.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--3\"><div class=\"homepage-hero-section__video-text\">Pridajte AI hlasov\u00fdch agentov<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Video_184x109.mp4\" autoplay loop playsinline muted><\/video><\/div><\/div><\/div><div class=\"homepage-hero-section__feature-highlights\"><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"22\" viewBox=\"0 0 23 22\" fill=\"none\"><path d=\"M14.5 2.5V1M18.4393 3.56066L19.5 2.5M19.5103 7.5H21.0103M20.9506 12C20.4489 17.0533 16.1853 21 11 21C5.47715 21 1 16.5228 1 11C1 5.81465 4.94668 1.5511 10 1.04938M11 7H15V11M14.6197 7C12.2653 10.3276 8.38636 12.5 4 12.5C2.9971 12.5 2.02072 12.3864 1.08302 12.1715\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Najlep\u0161ie hodnoten\u00fd na G2<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Neust\u00e1le vysoko hodnoten\u00fd na G2, CloudTalk pom\u00e1ha t\u00edmom r\u00fdchlej\u0161ie sa rozbehn\u00fa\u0165, vyhn\u00fa\u0165 sa zlo\u017eitosti a spolieha\u0165 sa na telef\u00f3nny syst\u00e9m, ktor\u00fd funguje pod\u013ea o\u010dak\u00e1vania od prv\u00e9ho d\u0148a.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 16C12.866 16 16 12.866 16 9C16 5.13401 12.866 2 9 2C5.13401 2 2 5.13401 2 9C2 12.866 5.13401 16 9 16Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M15 22C18.866 22 22 18.866 22 15C22 11.134 18.866 8 15 8C11.134 8 8 11.134 8 15C8 18.866 11.134 22 15 22Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>100+ integr\u00e1ci\u00ed<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Va\u0161e CRM, helpdesk a obchodn\u00e9 n\u00e1stroje u\u017e spolu komunikuj\u00fa. CloudTalk sa len pripoj\u00ed k rozhovoru a urob\u00ed ho ove\u013ea produkt\u00edvnej\u0161\u00edm.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M2.68675 15.6451L4.59494 14.5435C4.6983 14.4839 4.8196 14.4631 4.9369 14.4851L8.6914 15.1878C8.99995 15.2455 9.28478 15.008 9.28338 14.6941L9.26876 11.4045C9.26836 11.3151 9.29193 11.2272 9.33701 11.15L11.2317 7.90621C11.3303 7.73739 11.3215 7.52658 11.2091 7.3666L8.01892 2.82568M19.0002 4.85905C13.5002 7.50004 16.5 11 17.5002 11.5C19.3773 12.4384 21.9876 12.5 21.9876 12.5C21.9958 12.3344 22 12.1677 22 12C22 6.47715 17.5228 2 12 2C6.47715 2 2 6.47715 2 12C2 17.5228 6.47715 22 12 22C12.1677 22 12.3344 21.9959 12.5 21.9877M16.7578 21.9398L13.591 13.591L21.9398 16.7578L18.2376 18.2376L16.7578 21.9398Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Pokrytie vo viac ako 160 krajin\u00e1ch<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Od susedstva a\u017e po cel\u00fd svet, CloudTalk udr\u017euje va\u0161e hovory jasn\u00e9, lok\u00e1lne a pripraven\u00e9 r\u00e1s\u0165 s va\u0161\u00edm podnikom.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<section class=\"cs cs--bg-gradient-to-blue cs--layout-stacked wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">CloudTalk vs. Novocall: Porovnanie<\/h2><p class=\"cs__description\">Pozrite sa, ako CloudTalk poskytuje vynikaj\u00faci v\u00fdkon tam, kde na tom najviac z\u00e1le\u017e\u00ed.<\/p><\/div><\/div>\n<div class=\"cs__content\"><div class=\"wp-block-cloudtalk-before-after-table\"><div class=\"bat__table\"><div class=\"bat__row bat__row--header\"><div class=\"bat__cell bat__cell--label\"><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__column-header\">Novocall<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__column-header\">CloudTalk<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Rozsah produktu<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Predov\u0161etk\u00fdm widget \u201eklikni a zavolaj\u201c na z\u00edskavanie prich\u00e1dzaj\u00facich potenci\u00e1lnych z\u00e1kazn\u00edkov z n\u00e1v\u0161tevn\u00edkov webov\u00fdch str\u00e1nok. Odch\u00e1dzaj\u00face volania existuj\u00fa, ale s\u00fa z\u00e1kladn\u00e9.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Kompletn\u00fd cloudov\u00fd podnikov\u00fd telef\u00f3nny syst\u00e9m pokr\u00fdvaj\u00faci prich\u00e1dzaj\u00face, odch\u00e1dzaj\u00face hovory, IVR, AI hlasov\u00fdch agentov, inteligenciu konverz\u00e1ci\u00ed a glob\u00e1lne \u010d\u00edsla.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Glob\u00e1lne pokrytie<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Pl\u00e1ny za\u010d\u00ednaj\u00fa na \u20ac29\/mesiac, Pro na \u20ac49\/mesiac, ale n\u00e1klady na volania za min\u00fatu nie s\u00fa nikde zverejnen\u00e9. N\u00e1zvy pl\u00e1nov s\u00fa na webe nekonzistentn\u00e9.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Transparentn\u00e9 zverejnen\u00e9 ceny od \u20ac25\/pou\u017e\u00edvate\u013ea\/mesiac. V\u0161etky z\u00e1kladn\u00e9 funkcie s\u00fa zahrnut\u00e9. \u017diadne skryt\u00e9 kredity za min\u00fatu, \u017eiadna nekonzistentnos\u0165 v n\u00e1zvoch pl\u00e1nov.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Hlasov\u00e1 schr\u00e1nka<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Nie je dostupn\u00e9 v \u017eiadnom pl\u00e1ne. Z\u00e1kladn\u00e1 funkcia telef\u00f3nneho syst\u00e9mu v produkte jednoducho ch\u00fdba.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Nat\u00edvna hlasov\u00e1 schr\u00e1nka je s\u00fa\u010das\u0165ou ka\u017ed\u00e9ho pl\u00e1nu, so schr\u00e1nkou na odkaz, prepisom a integrovan\u00fdm protokolovan\u00edm do CRM.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Nahr\u00e1vanie hovorov<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Zamknut\u00e9 za pl\u00e1nom Business \u2014 mimo dosahu v\u00e4\u010d\u0161iny mal\u00fdch podnikov.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">S\u00fa\u010das\u0165ou ka\u017ed\u00e9ho pl\u00e1nu s vyh\u013ead\u00e1vate\u013en\u00fdm \u00falo\u017eiskom, automatickou synchroniz\u00e1ciou s CRM a navy\u0161e so s\u00fahrnmi generovan\u00fdmi AI.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Glob\u00e1lne pokrytie<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Miestne \u010d\u00edsla v 42 krajin\u00e1ch. Recenzenti konkr\u00e9tne upozor\u0148uj\u00fa na ch\u00fdbaj\u00face pokrytie v Afrike a \u010dastiach Latinskej Ameriky.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Miestne \u010d\u00edsla vo viac ako 160 krajin\u00e1ch s automatizovan\u00fdm obstar\u00e1van\u00edm, viackoali\u010dnou infra\u0161trukt\u00farou, zna\u010dkov\u00fdm ID volaj\u00faceho a 99,99% dostupnos\u0165ou.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Odch\u00e1dzaj\u00face volania<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Z\u00e1kladn\u00fd odch\u00e1dzaj\u00faci dialer s obmedzenou automatiz\u00e1ciou. V z\u00e1kladnom produkte ch\u00fdba power dialer, paraleln\u00fd dialer alebo hlasov\u00e1 schr\u00e1nka na odkaz.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Z\u00e1kladn\u00fd odch\u00e1dzaj\u00faci dialer s obmedzenou automatiz\u00e1ciou. V z\u00e1kladnom produkte ch\u00fdba power dialer, paraleln\u00fd dialer alebo hlasov\u00e1 schr\u00e1nka na odkaz.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Integr\u00e1cie<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Hlavn\u00e9 CRM integr\u00e1cie (HubSpot, Salesforce, webhooks) s\u00fa uzamknut\u00e9 pre pl\u00e1ny vy\u0161\u0161ej \u00farovne. Ni\u017e\u0161ie \u00farovne maj\u00fa obmedzen\u00fa konektivitu.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Viac ako 100 certifikovan\u00fdch integr\u00e1ci\u00ed dostupn\u00fdch vo v\u0161etk\u00fdch pl\u00e1noch s obojsmernou synchroniz\u00e1ciou v re\u00e1lnom \u010dase s HubSpot, Salesforce, Pipedrive, Zendesk a \u010fal\u0161\u00edmi.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Funkcie AI<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">V produkte nie s\u00fa \u017eiadni nat\u00edvni hlasov\u00ed agenti AI, prepis, anal\u00fdza sentimentu ani konverza\u010dn\u00e1 inteligencia.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Hlasov\u00ed agenti AI 24\/7, prepis AI, anal\u00fdza sentimentu, bodovanie hovorov a extrakcia t\u00e9m \u2014 nat\u00edvne zabudovan\u00e9 do platformy.<\/span><\/div><\/div><\/div><div class=\"bat__slider\" aria-label=\"Comparison cards\"><div class=\"bat__slider-track\"><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Rozsah produktu<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Novocall:<\/strong> Predov\u0161etk\u00fdm widget \u201eklikni a zavolaj\u201c na z\u00edskavanie prich\u00e1dzaj\u00facich potenci\u00e1lnych z\u00e1kazn\u00edkov z n\u00e1v\u0161tevn\u00edkov webov\u00fdch str\u00e1nok. Odch\u00e1dzaj\u00face volania existuj\u00fa, ale s\u00fa z\u00e1kladn\u00e9.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Kompletn\u00fd cloudov\u00fd podnikov\u00fd telef\u00f3nny syst\u00e9m pokr\u00fdvaj\u00faci prich\u00e1dzaj\u00face, odch\u00e1dzaj\u00face hovory, IVR, AI hlasov\u00fdch agentov, inteligenciu konverz\u00e1ci\u00ed a glob\u00e1lne \u010d\u00edsla.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Glob\u00e1lne pokrytie<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Novocall:<\/strong> Pl\u00e1ny za\u010d\u00ednaj\u00fa na \u20ac29\/mesiac, Pro na \u20ac49\/mesiac, ale n\u00e1klady na volania za min\u00fatu nie s\u00fa nikde zverejnen\u00e9. N\u00e1zvy pl\u00e1nov s\u00fa na webe nekonzistentn\u00e9.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Transparentn\u00e9 zverejnen\u00e9 ceny od \u20ac25\/pou\u017e\u00edvate\u013ea\/mesiac. V\u0161etky z\u00e1kladn\u00e9 funkcie s\u00fa zahrnut\u00e9. \u017diadne skryt\u00e9 kredity za min\u00fatu, \u017eiadna nekonzistentnos\u0165 v n\u00e1zvoch pl\u00e1nov.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Hlasov\u00e1 schr\u00e1nka<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Novocall:<\/strong> Nie je dostupn\u00e9 v \u017eiadnom pl\u00e1ne. Z\u00e1kladn\u00e1 funkcia telef\u00f3nneho syst\u00e9mu v produkte jednoducho ch\u00fdba.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Nat\u00edvna hlasov\u00e1 schr\u00e1nka je s\u00fa\u010das\u0165ou ka\u017ed\u00e9ho pl\u00e1nu, so schr\u00e1nkou na odkaz, prepisom a integrovan\u00fdm protokolovan\u00edm do CRM.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Nahr\u00e1vanie hovorov<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Novocall:<\/strong> Zamknut\u00e9 za pl\u00e1nom Business \u2014 mimo dosahu v\u00e4\u010d\u0161iny mal\u00fdch podnikov.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> S\u00fa\u010das\u0165ou ka\u017ed\u00e9ho pl\u00e1nu s vyh\u013ead\u00e1vate\u013en\u00fdm \u00falo\u017eiskom, automatickou synchroniz\u00e1ciou s CRM a navy\u0161e so s\u00fahrnmi generovan\u00fdmi AI.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Glob\u00e1lne pokrytie<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Novocall:<\/strong> Miestne \u010d\u00edsla v 42 krajin\u00e1ch. Recenzenti konkr\u00e9tne upozor\u0148uj\u00fa na ch\u00fdbaj\u00face pokrytie v Afrike a \u010dastiach Latinskej Ameriky.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Miestne \u010d\u00edsla vo viac ako 160 krajin\u00e1ch s automatizovan\u00fdm obstar\u00e1van\u00edm, viackoali\u010dnou infra\u0161trukt\u00farou, zna\u010dkov\u00fdm ID volaj\u00faceho a 99,99% dostupnos\u0165ou.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Odch\u00e1dzaj\u00face volania<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Novocall:<\/strong> Z\u00e1kladn\u00fd odch\u00e1dzaj\u00faci dialer s obmedzenou automatiz\u00e1ciou. V z\u00e1kladnom produkte ch\u00fdba power dialer, paraleln\u00fd dialer alebo hlasov\u00e1 schr\u00e1nka na odkaz.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Z\u00e1kladn\u00fd odch\u00e1dzaj\u00faci dialer s obmedzenou automatiz\u00e1ciou. V z\u00e1kladnom produkte ch\u00fdba power dialer, paraleln\u00fd dialer alebo hlasov\u00e1 schr\u00e1nka na odkaz.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Integr\u00e1cie<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Novocall:<\/strong> Hlavn\u00e9 CRM integr\u00e1cie (HubSpot, Salesforce, webhooks) s\u00fa uzamknut\u00e9 pre pl\u00e1ny vy\u0161\u0161ej \u00farovne. Ni\u017e\u0161ie \u00farovne maj\u00fa obmedzen\u00fa konektivitu.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Viac ako 100 certifikovan\u00fdch integr\u00e1ci\u00ed dostupn\u00fdch vo v\u0161etk\u00fdch pl\u00e1noch s obojsmernou synchroniz\u00e1ciou v re\u00e1lnom \u010dase s HubSpot, Salesforce, Pipedrive, Zendesk a \u010fal\u0161\u00edmi.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Funkcie AI<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Novocall:<\/strong> V produkte nie s\u00fa \u017eiadni nat\u00edvni hlasov\u00ed agenti AI, prepis, anal\u00fdza sentimentu ani konverza\u010dn\u00e1 inteligencia.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Hlasov\u00ed agenti AI 24\/7, prepis AI, anal\u00fdza sentimentu, bodovanie hovorov a extrakcia t\u00e9m \u2014 nat\u00edvne zabudovan\u00e9 do platformy.<\/span><\/div><\/div><\/div><div class=\"bat__slider-dots\" role=\"tablist\" aria-label=\"Slide navigation\"><\/div><\/div><\/div><\/div>\n<\/div><\/section>\n\n<section class=\"cs cs--bg-white cs--layout-inline cs--has-top-border wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">Pre\u010do si vybra\u0165 CloudTalk namiesto Novocallu<\/h2><p class=\"cs__description\">Pozrite sa, ako CloudTalk poskytuje vynikaj\u00faci v\u00fdkon tam, kde na tom z\u00e1le\u017e\u00ed najviac<\/p><\/div><\/div>\n<div class=\"cs__content\"><div style=\"--fcg-cols: 3\" class=\"fcg wp-block-cloudtalk-feature-card-grid\"><div class=\"fcg__grid\"><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M12 12L7.72711 8.43926C7.09226 7.91022 6.77484 7.6457 6.54664 7.32144C6.34444 7.03413 6.19429 6.71354 6.10301 6.37428C6 5.99139 6 5.57819 6 4.7518V2M12 12L16.2729 8.43926C16.9077 7.91022 17.2252 7.6457 17.4534 7.32144C17.6556 7.03413 17.8057 6.71354 17.897 6.37428C18 5.99139 18 5.57819 18 4.7518V2M12 12L7.72711 15.5607C7.09226 16.0898 6.77484 16.3543 6.54664 16.6786C6.34444 16.9659 6.19429 17.2865 6.10301 17.6257C6 18.0086 6 18.4218 6 19.2482V22M12 12L16.2729 15.5607C16.9077 16.0898 17.2252 16.3543 17.4534 16.6786C17.6556 16.9659 17.8057 17.2865 17.897 17.6257C18 18.0086 18 18.4218 18 19.2482V22M4 2H20M4 22H20\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Skuto\u010dn\u00fd telef\u00f3nny syst\u00e9m, nie jedna funkcia<\/h3><p class=\"fc__desc\">Novocall je widget na sp\u00e4tn\u00e9 volanie s pridan\u00fdmi doplnkami. CloudTalk je kompletn\u00fd obchodn\u00fd telef\u00f3nny syst\u00e9m \u2014 prich\u00e1dzaj\u00face, odch\u00e1dzaj\u00face, IVR, AI, hlasov\u00e1 schr\u00e1nka, nahr\u00e1vanie a anal\u00fdza na jednom mieste. \u017diadne prerastanie n\u00e1stroja ka\u017ed\u00fdch \u0161es\u0165 mesiacov.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6.09436 11.2288C6.03221 10.8282 5.99996 10.4179 5.99996 10C5.99996 5.58172 9.60525 2 14.0526 2C18.4999 2 22.1052 5.58172 22.1052 10C22.1052 10.9981 21.9213 11.9535 21.5852 12.8345C21.5154 13.0175 21.4804 13.109 21.4646 13.1804C21.4489 13.2512 21.4428 13.301 21.4411 13.3735C21.4394 13.4466 21.4493 13.5272 21.4692 13.6883L21.8717 16.9585C21.9153 17.3125 21.9371 17.4895 21.8782 17.6182C21.8266 17.731 21.735 17.8205 21.6211 17.8695C21.4911 17.9254 21.3146 17.8995 20.9617 17.8478L17.7765 17.3809C17.6101 17.3565 17.527 17.3443 17.4512 17.3448C17.3763 17.3452 17.3245 17.3507 17.2511 17.3661C17.177 17.3817 17.0823 17.4172 16.893 17.4881C16.0097 17.819 15.0524 18 14.0526 18C13.6344 18 13.2237 17.9683 12.8227 17.9073M7.63158 22C10.5965 22 13 19.5376 13 16.5C13 13.4624 10.5965 11 7.63158 11C4.66668 11 2.26316 13.4624 2.26316 16.5C2.26316 17.1106 2.36028 17.6979 2.53955 18.2467C2.61533 18.4787 2.65322 18.5947 2.66566 18.6739C2.67864 18.7567 2.68091 18.8031 2.67608 18.8867C2.67145 18.9668 2.65141 19.0573 2.61134 19.2383L2 22L4.9948 21.591C5.15827 21.5687 5.24 21.5575 5.31137 21.558C5.38652 21.5585 5.42641 21.5626 5.50011 21.5773C5.5701 21.5912 5.67416 21.6279 5.88227 21.7014C6.43059 21.8949 7.01911 22 7.63158 22Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Jeden predv\u00eddate\u013en\u00fd \u00fa\u010det<\/h3><p class=\"fc__desc\">Novocall zverej\u0148uje cenu predplatn\u00e9ho, ale skr\u00fdva n\u00e1klady na kredit za hovory za min\u00fatu. Ceny CloudTalku s\u00fa plne transparentn\u00e9 \u2014 \u010do vid\u00edte na str\u00e1nke s cenami, to aj zaplat\u00edte, so v\u0161etk\u00fdmi z\u00e1kladn\u00fdmi funkciami zahrnut\u00fdmi od <a href=\"https:\/\/www.cloudtalk.io\/sk\/cennik-softveru-pre-call-centra\/\">\u20ac25\/pou\u017e\u00edvate\u013ea\/mesiac<\/a>.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M14.0497 6C15.0264 6.19057 15.924 6.66826 16.6277 7.37194C17.3314 8.07561 17.8091 8.97326 17.9997 9.95M14.0497 2C16.0789 2.22544 17.9713 3.13417 19.4159 4.57701C20.8606 6.01984 21.7717 7.91101 21.9997 9.94M10.2266 13.8631C9.02506 12.6615 8.07627 11.3028 7.38028 9.85323C7.32041 9.72854 7.29048 9.66619 7.26748 9.5873C7.18576 9.30695 7.24446 8.96269 7.41447 8.72526C7.46231 8.65845 7.51947 8.60129 7.63378 8.48698C7.98338 8.13737 8.15819 7.96257 8.27247 7.78679C8.70347 7.1239 8.70347 6.26932 8.27247 5.60643C8.15819 5.43065 7.98338 5.25585 7.63378 4.90624L7.43891 4.71137C6.90747 4.17993 6.64174 3.91421 6.35636 3.76987C5.7888 3.4828 5.11854 3.4828 4.55098 3.76987C4.2656 3.91421 3.99987 4.17993 3.46843 4.71137L3.3108 4.86901C2.78117 5.39863 2.51636 5.66344 2.31411 6.02348C2.08969 6.42298 1.92833 7.04347 1.9297 7.5017C1.93092 7.91464 2.01103 8.19687 2.17124 8.76131C3.03221 11.7947 4.65668 14.6571 7.04466 17.045C9.43264 19.433 12.295 21.0575 15.3284 21.9185C15.8928 22.0787 16.1751 22.1588 16.588 22.16C17.0462 22.1614 17.6667 22 18.0662 21.7756C18.4263 21.5733 18.6911 21.3085 19.2207 20.7789L19.3783 20.6213C19.9098 20.0898 20.1755 19.8241 20.3198 19.5387C20.6069 18.9712 20.6069 18.3009 20.3198 17.7333C20.1755 17.448 19.9098 17.1822 19.3783 16.6508L19.1835 16.4559C18.8339 16.1063 18.6591 15.9315 18.4833 15.8172C17.8204 15.3862 16.9658 15.3862 16.3029 15.8172C16.1271 15.9315 15.9523 16.1063 15.6027 16.4559C15.4884 16.5702 15.4313 16.6274 15.3644 16.6752C15.127 16.8453 14.7828 16.904 14.5024 16.8222C14.4235 16.7992 14.3612 16.7693 14.2365 16.7094C12.7869 16.0134 11.4282 15.0646 10.2266 13.8631Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Skuto\u010dne glob\u00e1lne \u2014 160+ kraj\u00edn<\/h3><p class=\"fc__desc\">Novocall pokr\u00fdva 42 kraj\u00edn s v\u00fdrazn\u00fdmi medzerami. CloudTalk v\u00e1m poskytuje <a href=\"https:\/\/www.cloudtalk.io\/sk\/pokrytie-krajiny\/\">miestne \u010d\u00edsla vo viac ako 160 krajin\u00e1ch<\/a> s automatickou rot\u00e1ciou, zna\u010dkov\u00fdm ID volaj\u00faceho a vstavanou ochranou proti spamu \u2014 navrhnut\u00e9 pre medzin\u00e1rodn\u00e9 t\u00edmy od prv\u00e9ho d\u0148a.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 9V6C9 4.34315 7.65685 3 6 3C4.34315 3 3 4.34315 3 6C3 7.65685 4.34315 9 6 9H9ZM9 9V15M9 9H15M9 15V18C9 19.6569 7.65685 21 6 21C4.34315 21 3 19.6569 3 18C3 16.3431 4.34315 15 6 15H9ZM9 15H15M15 15H18C19.6569 15 21 16.3431 21 18C21 19.6569 19.6569 21 18 21C16.3431 21 15 19.6569 15 18V15ZM15 15V9M15 9V6C15 4.34315 16.3431 3 18 3C19.6569 3 21 4.34315 21 6C21 7.65685 19.6569 9 18 9H15Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Hlasov\u00e1 schr\u00e1nka a nahr\u00e1vanie v ka\u017edom pl\u00e1ne<\/h3><p class=\"fc__desc\">Novocall nem\u00e1 \u017eiadnu nat\u00edvnu <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/sluzby-virtualnej-hlasovej-posty-pre-male-podniky\/\">hlasov\u00fa schr\u00e1nku<\/a> v \u017eiadnej \u00farovni a uzamyk\u00e1 <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/nahravanie-v-call-centre-automaticke-zachytavanie-hovorov\/\">nahr\u00e1vanie hovorov<\/a>. CloudTalk zah\u0155\u0148a oboje v ka\u017edom pl\u00e1ne, s prepisom, vyh\u013ead\u00e1vate\u013en\u00fdm \u00falo\u017eiskom a automatick\u00fdm protokolovan\u00edm do CRM.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M2 12H22M2 12C2 17.5228 6.47715 22 12 22M2 12C2 6.47715 6.47715 2 12 2M22 12C22 17.5228 17.5228 22 12 22M22 12C22 6.47715 17.5228 2 12 2M12 2C14.5013 4.73835 15.9228 8.29203 16 12C15.9228 15.708 14.5013 19.2616 12 22M12 2C9.49872 4.73835 8.07725 8.29203 8 12C8.07725 15.708 9.49872 19.2616 12 22\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Odch\u00e1dzaj\u00face volania, ktor\u00e9 \u0161k\u00e1luj\u00fa<\/h3><p class=\"fc__desc\">Odch\u00e1dzaj\u00faci dialer Novocallu je z\u00e1kladn\u00fd. CloudTalk zah\u0155\u0148a <a href=\"https:\/\/www.cloudtalk.io\/?page_id=296734\">Power Dialer<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/sk\/paralelny-dialer\/\">Paraleln\u00fd Dialer<\/a> (10 liniek naraz), <a href=\"https:\/\/www.cloudtalk.io\/sk\/preview-dialer\/\">Preview Dialer<\/a> a <a href=\"https:\/\/www.cloudtalk.io\/sk\/dialer\/\">AI Sales Dialer<\/a> \u2014 tak\u017ee t\u00edmy m\u00f4\u017eu \u0161k\u00e1lova\u0165 oslovenie z 10 hovorov\/de\u0148 na 100+.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 17.5H3.5M6.5 12H2M9 6.5H4M17 3L10.4036 12.235C10.1116 12.6438 9.96562 12.8481 9.97194 13.0185C9.97744 13.1669 10.0486 13.3051 10.1661 13.3958C10.3011 13.5 10.5522 13.5 11.0546 13.5H16L15 21L21.5964 11.765C21.8884 11.3562 22.0344 11.1519 22.0281 10.9815C22.0226 10.8331 21.9514 10.6949 21.8339 10.6042C21.6989 10.5 21.4478 10.5 20.9454 10.5H16L17 3Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Hlasov\u00ed agenti AI a konverza\u010dn\u00e1 inteligencia<\/h3><p class=\"fc__desc\">Novocall nem\u00e1 \u017eiadne nat\u00edvne funkcie AI. CloudTalk zah\u0155\u0148a 24\/7 <a href=\"https:\/\/www.cloudtalk.io\/sk\/ai-voice-agents\/\">hlasov\u00fdch agentov AI<\/a>, prepis AI, anal\u00fdzu sentimentu, bodovanie hovorov a extrakciu t\u00e9m \u2014 v\u0161etko nat\u00edvne, v\u0161etko zahrnut\u00e9, \u017eiadne samostatn\u00e9 moduly na licencovanie.<\/p><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/section>\n\n<div style=\"--rcc-slides-per-view: 2;\" class=\"wp-block-cloudtalk-review-card-carousel rcc--has-top-border wp-block-cloudtalk-review-card-carousel\" data-display-mode=\"section\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">Firmy, ktor\u00e9 pre\u0161li na CloudTalk<\/h2><p class=\"rcc__description\">Skuto\u010dn\u00e9 v\u00fdsledky od skuto\u010dn\u00fdch spolo\u010dnost\u00ed, ktor\u00e9 urobili zmenu \u2013 a nikdy sa neobzreli sp\u00e4\u0165.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201eNa starej platforme nebolo automatick\u00e9 vytv\u00e1ranie tiketov. Museli sme manu\u00e1lne kontrolova\u0165 z\u00e1znamy, aby sme zistili, ktor\u00e9 hovory boli zme\u0161kan\u00e9 a \u010di sa na ne nadviazalo. Bolo \u0165a\u017ek\u00e9 presne sledova\u0165, ko\u013eko hovorov sme zme\u0161kali alebo zvl\u00e1dli.\u201c<br><br>\u201eKe\u010f sme pre\u0161li na CloudTalk, po\u010det zme\u0161kan\u00fdch hovorov klesol o 23 %. To nie je len \u010d\u00edslo; s\u00fa to z\u00e1kazn\u00edci, s ktor\u00fdmi sa dok\u00e1\u017eeme spoji\u0165 sk\u00f4r, ne\u017e bude neskoro.\u201c<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Ayif Amrullah<\/cite><p class=\"social-proof-block__position\">Mana\u017e\u00e9r dod\u00e1vate\u013esk\u00fdch oper\u00e1ci\u00ed v Aspire<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">23%<\/span><span class=\"social-proof-block__statistic-description\">Pokles zme\u0161kan\u00fdch hovorov<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">50%<\/span><span class=\"social-proof-block__statistic-description\">R\u00fdchlej\u0161ia kontrola kvality s anal\u00fdzou<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/aspire-logo-dark.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/aspire\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">Predt\u00fdm: \u201eBola to kombin\u00e1cia preru\u0161en\u00fdch hovorov, dlh\u00fdch \u010dasov pripojenia a podpory, ktor\u00e1 jednoducho nebola k dispoz\u00edcii, ke\u010f sme ju potrebovali.\u201c<br><br>\u201eDoslova som si vytvorila porovn\u00e1vaciu tabu\u013eku telef\u00f3nnych syst\u00e9mov. Ak rie\u0161enie neza\u0161krtlo v\u0161etky na\u0161e pol\u00ed\u010dka, ani som sa s nimi nechcela bavi\u0165.\u201c<br><br>Vo\u013eba bola jasn\u00e1: CloudTalk.<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Madeline<\/cite><p class=\"social-proof-block__position\">Mana\u017e\u00e9rka z\u00e1kazn\u00edckej sk\u00fasenosti (glob\u00e1lna) v RateMyAgent<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">66%<\/span><span class=\"social-proof-block__statistic-description\">Zn\u00ed\u017eenie po\u010dtu hovorov t\u00fdkaj\u00facich sa nov\u00fdch funkci\u00ed<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">25%<\/span><span class=\"social-proof-block__statistic-description\">Pokles s\u00favisiacich chatov\u00fdch\/e-mailov\u00fdch dopytov<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/09\/ratemyagent-logo-dark.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/ratemyagent\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201eS Aircallom sme uviazli na miere prijatia hovorov 20 \u2013 30 %. S CloudTalkom sme dosiahli 40 \u2013 50 %. To urobilo obrovsk\u00fd rozdiel.\u201c<br><br>\u201eFunkciu tagov \u010dasto pou\u017e\u00edvame na sledovanie, kde sa potenci\u00e1lni z\u00e1kazn\u00edci nach\u00e1dzaj\u00fa v lieviku. A informa\u010dn\u00fd panel pom\u00e1ha ka\u017ed\u00e9mu obchodn\u00edkovi vidie\u0165, kde sa nach\u00e1dza.\u201c<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Syon Joshi<\/cite><p class=\"social-proof-block__position\">Hlavn\u00fd marketingov\u00fd riadite\u013e vo Velu<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">50%<\/span><span class=\"social-proof-block__statistic-description\">Miera prijatia hovorov<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">\u00dapln\u00e1<\/span><span class=\"social-proof-block__statistic-description\">Vidite\u013enos\u0165 v\u00fdkonu obchodn\u00edkov<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/velu-logo-dark.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/velu\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-faq wp-block-cloudtalk-faq--white wp-block-cloudtalk-faq--has-top-border wp-block-cloudtalk-faq-v2\" data-display-mode=\"section\"><div class=\"faq-block\"><div class=\"faq-block__header\"><h2 class=\"faq-block__title\">Frequently Asked Questions<\/h2><\/div><div class=\"faq-block__items\"><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-30\"><h3 class=\"faq-item__question-text\">Je Novocall telef\u00f3nny syst\u00e9m?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-30\"><div class=\"faq-item__answer\"><p>Nie tak celkom. Novocall je prim\u00e1rne webov\u00fd widget na kliknutie a volanie navrhnut\u00fd tak, aby premenil n\u00e1v\u0161tevn\u00edkov na prich\u00e1dzaj\u00face obchodn\u00e9 hovory. Zah\u0155\u0148a niektor\u00e9 s\u00favisiace funkcie \u2013 z\u00e1kladn\u00fd odch\u00e1dzaj\u00faci dialer, virtu\u00e1lne \u010d\u00edsla a sledovanie hovorov \u2013 ale ch\u00fdba mu z\u00e1kladn\u00e1 funk\u010dnos\u0165 telef\u00f3nneho syst\u00e9mu, ako je nat\u00edvna hlasov\u00e1 schr\u00e1nka a cenovo dostupn\u00e9 nahr\u00e1vanie hovorov. CloudTalk je naproti tomu skuto\u010dn\u00fd&nbsp;<a href=\"https:\/\/www.claudeusercontent.com\/?domain=claude.ai&#038;parentOrigin=https%3A%2F%2Fclaude.ai&#038;errorReportingMode=parent&#038;formattedSpreadsheets=true#\" target=\"_blank\" rel=\"noopener\">cloudov\u00fd obchodn\u00fd telef\u00f3nny syst\u00e9m<\/a>&nbsp;s kompletnou sadou funkci\u00ed.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-31\"><h3 class=\"faq-item__question-text\">Ko\u013eko Novocall v skuto\u010dnosti stoj\u00ed?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-31\"><div class=\"faq-item__answer\"><p>Pl\u00e1n Novocall Pro za\u010d\u00edna pribli\u017ene na \u20ac49\/mesiac pri ro\u010dnej faktur\u00e1cii. H\u00e1\u010dik: n\u00e1klady na kredit za hovory za min\u00fatu nie s\u00fa nikde na str\u00e1nke s cenami zverejnen\u00e9. Odhady priemyslu pre podobn\u00e9 platformy na sp\u00e4tn\u00e9 volanie sa pohybuj\u00fa od \u20ac0,02 do \u20ac0,10 za min\u00fatu, tak\u017ee v\u00e1\u0161 skuto\u010dn\u00fd mesa\u010dn\u00fd \u00fa\u010det je predplatn\u00e9 plus nepredv\u00eddate\u013en\u00fd poplatok za pou\u017e\u00edvanie. Ceny CloudTalku&nbsp;<a href=\"https:\/\/www.claudeusercontent.com\/?domain=claude.ai&#038;parentOrigin=https%3A%2F%2Fclaude.ai&#038;errorReportingMode=parent&#038;formattedSpreadsheets=true#\" target=\"_blank\" rel=\"noopener\">sa za\u010d\u00ednaj\u00fa<\/a>&nbsp;na \u20ac25\/pou\u017e\u00edvate\u013ea\/mesiac so v\u0161etk\u00fdmi z\u00e1kladn\u00fdmi funkciami a bez dodato\u010dn\u00fdch n\u00e1kladov na kredit.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-32\"><h3 class=\"faq-item__question-text\">Je Novocall dobr\u00fd na odch\u00e1dzaj\u00face volania?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-32\"><div class=\"faq-item__answer\"><p>Novocall pon\u00faka z\u00e1kladn\u00fd odch\u00e1dzaj\u00faci dialer, ale ch\u00fdba mu automatiz\u00e1cia, ktor\u00fa modern\u00e9 odch\u00e1dzaj\u00face t\u00edmy potrebuj\u00fa \u2014 \u017eiadny power dialer, \u017eiadny paraleln\u00fd dialer, \u017eiadna hlasov\u00e1 schr\u00e1nka na odkaz. CloudTalk zah\u0155\u0148a&nbsp;<a href=\"https:\/\/www.claudeusercontent.com\/?domain=claude.ai&#038;parentOrigin=https%3A%2F%2Fclaude.ai&#038;errorReportingMode=parent&#038;formattedSpreadsheets=true#\" target=\"_blank\" rel=\"noopener\">Power Dialer<\/a>,&nbsp;<a href=\"https:\/\/www.claudeusercontent.com\/?domain=claude.ai&#038;parentOrigin=https%3A%2F%2Fclaude.ai&#038;errorReportingMode=parent&#038;formattedSpreadsheets=true#\" target=\"_blank\" rel=\"noopener\">Paraleln\u00fd Dialer<\/a>&nbsp;(10 liniek naraz), Preview Dialer a AI Sales Dialer v z\u00e1kladnej platforme \u2014 navrhnut\u00e9 pre t\u00edmy, ktor\u00e9 potrebuj\u00fa \u0161k\u00e1lova\u0165 oslovenie.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-33\"><h3 class=\"faq-item__question-text\">Ako sa porovn\u00e1va glob\u00e1lne pokrytie?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-33\"><div class=\"faq-item__answer\"><p>Novocall pon\u00faka miestne \u010d\u00edsla v 42 krajin\u00e1ch, pri\u010dom recenzenti konkr\u00e9tne upozor\u0148uj\u00fa na medzery v Afrike a \u010dastiach Latinskej Ameriky. CloudTalk v\u00e1m poskytuje&nbsp;<a href=\"https:\/\/www.claudeusercontent.com\/?domain=claude.ai&#038;parentOrigin=https%3A%2F%2Fclaude.ai&#038;errorReportingMode=parent&#038;formattedSpreadsheets=true#\" target=\"_blank\" rel=\"noopener\">miestne \u010d\u00edsla vo viac ako 160 krajin\u00e1ch<\/a>&nbsp;s viackoali\u010dnou infra\u0161trukt\u00farou, automatickou rot\u00e1ciou, zna\u010dkov\u00fdm ID volaj\u00faceho a vstavanou ochranou proti spamu \u2013 \u00fa\u010delovo vytvoren\u00e9 pre glob\u00e1lne t\u00edmy.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-34\"><h3 class=\"faq-item__question-text\">Ak\u00e9 integr\u00e1cie Novocall podporuje?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-34\"><div class=\"faq-item__answer\"><p>Novocall sa integruje s HubSpot, Salesforce, Google Calendar, Slack a Facebook Lead Ads, ale v\u00e4\u010d\u0161ina CRM integr\u00e1ci\u00ed je obmedzen\u00e1 na pl\u00e1ny vy\u0161\u0161ej \u00farovne. CloudTalk pon\u00faka viac ako 100 certifikovan\u00fdch&nbsp;<a href=\"https:\/\/www.claudeusercontent.com\/?domain=claude.ai&#038;parentOrigin=https%3A%2F%2Fclaude.ai&#038;errorReportingMode=parent&#038;formattedSpreadsheets=true#\" target=\"_blank\" rel=\"noopener\">integr\u00e1ci\u00ed<\/a>&nbsp;s obojsmernou synchroniz\u00e1ciou v re\u00e1lnom \u010dase, dostupn\u00fdch vo v\u0161etk\u00fdch pl\u00e1noch \u2014 ka\u017ed\u00fd hovor je zaznamenan\u00fd, ka\u017ed\u00fd tiket vytvoren\u00fd, automaticky.<\/p><\/div><\/div><\/div><\/div><div class=\"faq-block__cta\"><div class=\"faq-block__cta-image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/Avatar-group.png\" alt=\"\" \/><\/div><div class=\"faq-block__cta-content\"><h3 class=\"faq-block__cta-title\">St\u00e1le m\u00e1te ot\u00e1zky?<\/h3><p class=\"faq-block__cta-description\">Nena\u0161li ste odpove\u010f, ktor\u00fa h\u013ead\u00e1te? Pros\u00edm, chatujte s na\u0161\u00edm priate\u013esk\u00fdm t\u00edmom.<\/p><div class=\"faq-block__cta-button\"><a href=\"https:\/\/www.cloudtalk.io\/demo-b\/\" class=\"btn btn-primary\">Kontaktujte n\u00e1s<\/a><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"demo-ab-block--section wp-block-cloudtalk-demo-ab\"><div class=\"demo-ab-block\"><div class=\"demo-ab-block__hero\"><div class=\"demo-ab-block__hero-content\"><h2 class=\"demo-ab-block__heading\">Ste pripraven\u00ed za\u017ei\u0165 vynikaj\u00facu kvalitu hovorov?<\/h2><p class=\"demo-ab-block__hero-paragraph\">Pridajte sa k viac ako 4 000 firm\u00e1m, ktor\u00e9 d\u00f4veruj\u00fa CloudTalku pre svoje obchodn\u00e9 a podporn\u00e9 hovory. Pozrite sa, pre\u010do CloudTalk prin\u00e1\u0161a lep\u0161ie v\u00fdsledky ako Novocall.<\/p><div class=\"demo-ab-block__list-wrapper\"><\/div><\/div><\/div><div class=\"demo-ab-block__form-section\"><div class=\"demo-ab-block__form-wrap\"><div class=\"demo-ab-block__form-content demo-form\">\n<div class=\"ct-demo-form\">\n<!--[if lte IE 8]>\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2-legacy.js\"><\/script>\n<![endif]-->\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2.js\"><\/script>\n<script>\n\nlet searchParams = new URLSearchParams(window.location.search);\nsearchParams.has('filled_email');\nlet emailVal = searchParams.get('filled_email');\n\nhbspt.forms.create({\n\tregion: \"na1\",\n\tportalId: \"6195055\",\n\tformId: \"209cca80-551b-4b65-ae93-766d7218210e\",\n    onFormReady: function($form) {\n        $form.attr(\"data-default-form-id\", \"866072\");\n        if(emailVal) {\n            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class=\"demo-ab-block__rating-cards-track\"><div class=\"demo-ab-block__rating-card\"><div class=\"demo-ab-block__rating-card-header\"><div class=\"demo-ab-block__rating-card-logos\"><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"G2 logo\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><\/div><div class=\"demo-ab-block__rating-card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_0)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 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15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_1\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_2)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_2\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_3)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"demo-ab-block__rating-card-content\"><p class=\"demo-ab-block__rating-card-label\">Recenzie<\/p><p class=\"demo-ab-block__rating-card-number\">1 500+<\/p><\/div><\/div><div class=\"demo-ab-block__rating-card\"><div class=\"demo-ab-block__rating-card-header\"><div class=\"demo-ab-block__rating-card-logos\"><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/capterra.svg\" alt=\"\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><\/div><div class=\"demo-ab-block__rating-card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_1_0)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_1_0\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_1_1)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_1_1\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_1_2)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_1_2\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_1_3)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_1_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><defs><linearGradient id=\"star-gradient-3n2\" x1=\"0%\" y1=\"0%\" x2=\"100%\" y2=\"0%\"><stop offset=\"0%\" style=\"stop-color:#FDB022;stop-opacity:1\" \/><stop offset=\"50%\" style=\"stop-color:#FDB022;stop-opacity:1\" \/><stop offset=\"50%\" style=\"stop-color:#F5F5F5;stop-opacity:1\" \/><stop offset=\"100%\" style=\"stop-color:#F5F5F5;stop-opacity:1\" \/><\/linearGradient><\/defs><g clip-path=\"url(#clip0_24831_3279_rating_1_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"url(#star-gradient-3n2)\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_1_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"demo-ab-block__rating-card-content\"><p class=\"demo-ab-block__rating-card-label\">Recenzie<\/p><p class=\"demo-ab-block__rating-card-number\">260+<\/p><\/div><\/div><div class=\"demo-ab-block__rating-card\"><div class=\"demo-ab-block__rating-card-header\"><div class=\"demo-ab-block__rating-card-logos\"><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/customer-1.png\" alt=\"\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/customer-2.png\" alt=\"\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/customer-3.png\" alt=\"\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><\/div><div class=\"demo-ab-block__rating-card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_2_0)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 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7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_1\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_2)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_2\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_3)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"under-navigation-social-proof-block__card-content\"><p class=\"under-navigation-social-proof-block__card-number\">4,000+&nbsp;<\/p><p class=\"under-navigation-social-proof-block__card-label\">Z\u00e1kazn\u00edci<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-seo-hero wp-block-cloudtalk-seo-hero\"><div class=\"sh\"><h1 class=\"sh__title\">Convin Recenzia 2026:<br>Funkcie, ceny a sp\u00e4tn\u00e1 v\u00e4zba pou\u017e\u00edvate\u013eov<\/h1><p class=\"sh__description\">Presk\u00famavate Convin? Zistite, \u010do hovoria skuto\u010dn\u00ed pou\u017e\u00edvatelia o jeho konverza\u010dnej inteligencii, hlasov\u00fdch agentoch AI a cen\u00e1ch \u2013 a pozrite sa, ako sa porovn\u00e1va CloudTalk.<\/p><div class=\"sh__buttons wp-block-buttons\"><div class=\"wp-block-button btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/sk\/vyskusat-demo\/\" class=\"wp-block-button__link wp-element-button\">Z\u00edskajte demo CloudTalk<\/a><\/div><div class=\"wp-block-button btn-ghost btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/sk\/prehlad-alternativ\/\" class=\"wp-block-button__link wp-element-button\">Pozrite si alternat\u00edvy \u2192<\/a><\/div><\/div><\/div><\/div>\n\n\n<div class=\"wp-block-cloudtalk-row\" style=\"--column-widths:minmax(0, 280px) minmax(660px, 1fr) minmax(0, 280px);--mobile-order-1:2;--mobile-order-2:3;--mobile-order-3:1\">\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"wp-block-cloudtalk-table-of-contents\" data-level-depth=\"3\" data-total-items=\"3\"><div class=\"toc__heading\">Table of contents<\/div><div class=\"toc__list\"><div class=\"toc__item level-2\"><a href=\"#co-je-convin\">\u010co je Convin?<\/a><\/div><div class=\"toc__item level-3\"><a href=\"#ake-su-klucove-funkcie-convinu\">Ak\u00e9 s\u00fa k\u013e\u00fa\u010dov\u00e9 funkcie Convinu?<\/a><\/div><div class=\"toc__item level-2\"><a href=\"#co-hovoria-pouzivatelia-o-convine\">\u010co hovoria pou\u017e\u00edvatelia o Convine?<\/a><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><h2 id=\"co-je-convin\" class=\"wp-block-heading\">\u010co je Convin?<\/h2>\n\n<p>Convin je <strong>konverza\u010dn\u00e1 inteligencia poh\u00e1\u0148an\u00e1 AI<\/strong> a <strong>platforma pre kontaktn\u00e9 centr\u00e1<\/strong>, vybudovan\u00e1 prim\u00e1rne pre t\u00edmy predaja, podpory a vym\u00e1hania poh\u013ead\u00e1vok. <\/p>\n\n<p>Zalo\u017een\u00fd v roku 2020 v Bengaluru v Indii \u0161tyrmi absolventmi IIT-Delhi, Convin nahr\u00e1va, prepisuje a analyzuje z\u00e1kazn\u00edcke konverz\u00e1cie naprie\u010d hovormi, chatmi a e-mailami \u2013 a na to prid\u00e1va automatizovan\u00e9 zabezpe\u010denie kvality, kou\u010dovanie agentov a hlasov\u00fdch agentov AI.<\/p>\n\n<p>Platforma sa prezentuje ako <strong>komplexn\u00fd bal\u00edk pre kontaktn\u00e9 centr\u00e1<\/strong>, s modulmi pre <a href=\"https:\/\/www.cloudtalk.io\/blog\/conversation-intelligence-software\/\">konverza\u010dn\u00fa inteligenciu<\/a>, asistenciu agentov v re\u00e1lnom \u010dase, automatizovan\u00e9 QA a telef\u00f3nne hovory AI. <\/p>\n\n<p>\u010casto sa kombinuje s poskytovate\u013emi telef\u00f3nnych slu\u017eieb ako Exotel, Ozonetel alebo Ameyo, preto\u017ee Convin je samotn\u00fd vybudovan\u00fd sk\u00f4r ako vrstva nad existuj\u00facou hlasovou infra\u0161trukt\u00farou, ne\u017e ako kompletn\u00fd podnikov\u00fd telef\u00f3nny syst\u00e9m.<\/p>\n\n<p>Pre kontaktn\u00e9 centr\u00e1 zameran\u00e9 na kou\u010dovanie a hodnotenie kvality \u2013 najm\u00e4 v Indii a regi\u00f3ne APAC \u2013 Convin pokr\u00fdva \u0161irok\u00e9 spektrum. Av\u0161ak t\u00edmy, ktor\u00e9 potrebuj\u00fa skuto\u010dn\u00fa glob\u00e1lnu telef\u00f3niu, vstavan\u00fd bal\u00edk pre odch\u00e1dzaj\u00face volania alebo hlasov\u00fa infra\u0161trukt\u00faru oper\u00e1torskej triedy, \u010dasto narazia na obmedzenia a musia doplni\u0165 \u010fal\u0161ie n\u00e1stroje na vyplnenie medzier.<\/p>\n\n\n<div class=\"wp-block-cloudtalk-summary\"><div class=\"summary-block summary-block--sm\"><h3 id=\"ake-su-klucove-funkcie-convinu\" class=\"wp-block-heading\">Ak\u00e9 s\u00fa k\u013e\u00fa\u010dov\u00e9 funkcie Convinu?<\/h3>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Prepis hovorov a konverza\u010dn\u00e1 inteligencia poh\u00e1\u0148an\u00e1 AI vo viac ako 70 jazykoch                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Automatizovan\u00e9 zabezpe\u010denie kvality (Auto QA) pokr\u00fdvaj\u00face 100 % hovorov, chatov a e-mailov                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Asistencia agenta v re\u00e1lnom \u010dase s okam\u017eit\u00fdmi v\u00fdzvami, rie\u0161en\u00edm n\u00e1mietok a panelmi pre superv\u00edzorov                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Hovory s AI \u2014 odch\u00e1dzaj\u00faci a prich\u00e1dzaj\u00faci hlasov\u00ed agenti pre kvalifik\u00e1ciu potenci\u00e1lnych z\u00e1kazn\u00edkov a n\u00e1sledn\u00e9 kroky                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Automatizovan\u00e9 vz\u00e1jomn\u00e9 kou\u010dovanie a integrovan\u00fd syst\u00e9m riadenia vzdel\u00e1vania                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Integr\u00e1cie CRM a telef\u00f3nie s Exotel, Ozonetel, Ameyo, Salesforce, HubSpot a Zoho                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div><\/div><\/div>\n\n\n<h2 id=\"co-hovoria-pouzivatelia-o-convine\" class=\"wp-block-heading\">\u010co hovoria pou\u017e\u00edvatelia o Convine?<\/h2>\n\n<p>Na z\u00e1klade viac ako 500 overen\u00fdch recenzi\u00ed z G2, Capterra, GetApp a Trustpilot.<\/p>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--pros wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude0a \u010co sa pou\u017e\u00edvate\u013eom p\u00e1\u010di<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Automatizovan\u00e9 QA nahr\u00e1dza audity zalo\u017een\u00e9 na vzork\u00e1ch \u2014 t\u00edmy sa \u0161k\u00e1luj\u00fa z ~2 % manu\u00e1lneho pokrytia na 100 % pokrytie riaden\u00e9 AI                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Konverza\u010dn\u00e1 inteligencia a prepisy hovorov u\u013eah\u010duj\u00fa op\u00e4tovn\u00e9 prezeranie, vyh\u013ead\u00e1vanie a z\u00edskavanie poznatkov z minul\u00fdch hovorov                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Kou\u010dovacie moduly a LMS skracuj\u00fa \u010das zapracovania nov\u00fdch agentov v\u010faka \u00faryvkom od najlep\u0161\u00edch z peer-to-peer v\u00fdmeny                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Citliv\u00fd t\u00edm podpory po\u010das onboardingu, \u010dasto oce\u0148ovan\u00fd ako trpezliv\u00fd a proakt\u00edvny                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Viacjazy\u010dn\u00e1 podpora (viac ako 70 jazykov vr\u00e1tane hind\u010diny, angli\u010dtiny a \u0161paniel\u010diny) vyhovuje t\u00edmom v regi\u00f3ne APAC a viacjazy\u010dn\u00fdm t\u00edmom                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u201eAnalyzuje interakcie so z\u00e1kazn\u00edkmi naprie\u010d hlasov\u00fdmi, video a e-mailov\u00fdmi kan\u00e1lmi.<br>Identifikuje k\u013e\u00fa\u010dov\u00e9 slov\u00e1, t\u00e9my a n\u00e1lady.\u201c<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">Nithin S.<\/div><div class=\"quote-block__position\">Senior Executive, Financie<\/div><\/div><\/div><a href=\"https:\/\/www.g2.com\/products\/convin-ai\/reviews\/convin-ai-review-11025981\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Cel\u00e1 recenzia <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--cons wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude24 \u010co sa pou\u017e\u00edvate\u013eom nep\u00e1\u010di<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Presnos\u0165 prepisu kles\u00e1 s hlukom v pozad\u00ed, pr\u00edzvukmi alebo n\u00edzkou kvalitou zvuku \u2014 hovory vy\u017eaduj\u00fa manu\u00e1lnu kontrolu                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Hodnotenie AI \u010dasto nes\u00fahlas\u00ed s \u013eudsk\u00fdmi aud\u00edtormi \u2014 recenzenti uv\u00e1dzaj\u00fa, \u017ee hodnotenie je \u201e\u00faplne opa\u010dn\u00e9\u201c ako manu\u00e1lna kontrola                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Oneskorenie platformy a probl\u00e9my s v\u00fdkonom po\u010das \u0161pi\u010dkov\u00e9ho pou\u017e\u00edvania spoma\u013euj\u00fa audity a na\u010d\u00edtavanie dashboardov                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    \u017diadne verejn\u00e9 ceny \u2014 ka\u017ed\u00fd pl\u00e1n je nacenen\u00fd individu\u00e1lne, \u010do s\u0165a\u017euje rozpo\u010dtovanie alebo porovn\u00e1vanie s konkurenciou                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Spr\u00e1vy s\u00fa popisovan\u00e9 ako \u201erigidn\u00e9\u201c s obmedzen\u00fdmi mo\u017enos\u0165ami prisp\u00f4sobenia, \u010do si vy\u017eaduje obch\u00e1dzanie pre ne\u0161tandardn\u00e9 pr\u00edpady pou\u017eitia                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    \u017diadna nat\u00edvna glob\u00e1lna telef\u00f3nia \u2014 t\u00edmy musia integrova\u0165 samostatn\u00e9ho poskytovate\u013ea hlasov\u00fdch slu\u017eieb (Exotel, Ozonetel), aby mohli skuto\u010dne uskuto\u010d\u0148ova\u0165 hovory                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Siln\u00e9 zameranie na Indiu\/APAC znamen\u00e1 slab\u0161iu infra\u0161trukt\u00faru oper\u00e1torov pre z\u00e1padn\u00e9 trhy                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u201eLatencia je \u010dast\u00fdm faktorom. Aj spr\u00e1vy by mali by\u0165 \u013eahko dostupn\u00e9 pre v\u0161etky t\u00edmy. Prisp\u00f4sobenie formul\u00e1rov m\u00f4\u017ee by\u0165 lep\u0161ie.\u201c<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">Angana S.<\/div><div class=\"quote-block__position\">Senior analytik kvality, Enterprise<\/div><\/div><\/div><a href=\"https:\/\/www.g2.com\/products\/convin-ai\/reviews\/convin-ai-review-9778830\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Cel\u00e1 recenzia <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div style=\"--rcc-slides-per-view: 2;\" class=\"wp-block-cloudtalk-review-card-carousel rcc--post-content wp-block-cloudtalk-review-card-carousel\" data-display-mode=\"post-content\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">\u010co hovoria \u013eudia o Convine na G2<\/h2><p class=\"rcc__description\">Pozrite sa, \u010do hovoria skuto\u010dn\u00ed pou\u017e\u00edvatelia o produkte Convin na G2 \u2014 \u00faprimn\u00e9 recenzie, skuto\u010dn\u00e9 sk\u00fasenosti a sp\u00e4tn\u00e1 v\u00e4zba od t\u00edmov, ktor\u00e9 ho pou\u017e\u00edvali.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/G2.svg\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"3 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u201eT\u00edm Convin je ve\u013emi pohotov\u00fd v\u017edy, ke\u010f po\u017eiadate o podporu. N\u00e1stroj je u\u017e\u00edvate\u013esky pr\u00edvetiv\u00fd.\u201c<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Angana S.<\/span><span class=\"review-card__tag review-card__tag--gray\">Enterprise<\/span><span class=\"review-card__tag review-card__tag--blue\">Analytik kvality<\/span><\/div><p class=\"review-card__company\">Senior analytik kvality<\/p><p class=\"review-card__position\">Enterprise<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/02\/G2_Logo.svg\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"2.5 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star review-card__star--half\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><defs><linearGradient id=\"halfStar\"><stop offset=\"55%\" stop-color=\"#F59E0B\"\/><stop offset=\"55%\" stop-color=\"#F5F5F5\"\/><\/linearGradient><\/defs><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"url(#halfStar)\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u201eOb\u010das som si v\u0161imol mierne oneskorenie v r\u00fdchlosti funkcie vyh\u013ead\u00e1vania. Av\u0161ak, okrem t\u00fdchto men\u0161\u00edch probl\u00e9mov, som s platformou celkovo spokojn\u00fd.\u201c<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Yashas C.<\/span><span class=\"review-card__tag review-card__tag--gray\">Stredn\u00fd trh<\/span><\/div><p class=\"review-card__company\">Overen\u00fd pou\u017e\u00edvate\u013e<\/p><p class=\"review-card__position\">Stredn\u00fd trh<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/02\/G2_Logo.svg\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"2.5 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star review-card__star--half\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><defs><linearGradient id=\"halfStar\"><stop offset=\"55%\" stop-color=\"#F59E0B\"\/><stop offset=\"55%\" stop-color=\"#F5F5F5\"\/><\/linearGradient><\/defs><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"url(#halfStar)\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u201eJedin\u00e1 neuspokojiv\u00e1 vec na n\u00e1stroji AI Convin je, \u017ee presnos\u0165 nezodpoved\u00e1 \u013eudskej efektivite, \u010do sa d\u00e1 \u010dasom a nov\u00fdmi funkciami zlep\u0161i\u0165.\u201c<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Rana S.<\/span><span class=\"review-card__tag review-card__tag--blue\">Enterprise<\/span><\/div><p class=\"review-card__company\">Overen\u00fd pou\u017e\u00edvate\u013e<\/p><p class=\"review-card__position\">Enterprise<\/p><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"ci ci--sticky wp-block-cloudtalk-content-item\"><div class=\"ci__header\"><img decoding=\"async\" class=\"ci__icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/a83f2712-243f-48a0-a633-978125828d8b.png\" alt=\"Avaya reviews \" width=\"32\" height=\"32\" loading=\"lazy\" \/><span class=\"ci__name\">Convin<\/span><\/div><div class=\"ci__items\"><div class=\"ci__item\"><span class=\"ci__label\">Zalo\u017een\u00e9<\/span><span class=\"ci__value\">2020<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Ve\u013ekos\u0165 t\u00edmu<\/span><span class=\"ci__value\">100-200 Zamestnancov<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Hodnotenie G2<\/span><span class=\"ci__value\">4.6\/5<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Po\u010diato\u010dn\u00e1 cena<\/span><span class=\"ci__value\">individu\u00e1lny cenov\u00fd bal\u00edk<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Pokrytie<\/span><span class=\"ci__value\">India, APAC \/ Roz\u0161irovanie do USA<\/span><\/div><\/div><\/div><\/div>\n<\/div>\n\n\n<div class=\"wp-block-cloudtalk-homepage-hero-section wp-block-cloudtalk-homepage-hero-section\"><div class=\"homepage-hero-section homepage-hero-section--has-top-border\"><div class=\"homepage-hero-section__content\"><div class=\"homepage-hero-section__tags\"><span class=\"homepage-hero-section__tag\"><span>CloudTalk &#8211; #1 Convin Alternative<\/span><\/span><span class=\"homepage-hero-section__tag homepage-hero-section__tag--highlighted\"><img loading=\"lazy\" decoding=\"async\" class=\"homepage-hero-section__tag-icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"\" width=\"16\" height=\"16\" \/><span>2026 Spring Leader<\/span><\/span><\/div><div class=\"homepage-hero-section__headline\"><h2>H\u013ead\u00e1te alternat\u00edvu k Convinu?<\/h2><\/div><div class=\"homepage-hero-section__description\"><p>Pozrite sa, pre\u010do 4,000+ firiem pre\u0161lo na CloudTalk kv\u00f4li vynikaj\u00facej kvalite hovorov a funkci\u00e1m poh\u00e1\u0148an\u00fdm AI.<\/p><\/div><div class=\"homepage-hero-section__buttons\"><a href=\"https:\/\/www.cloudtalk.io\/sk\/vyskusat-demo\/\" class=\"btn btn-regular btn-secondary\">Z\u00edskajte demo<\/a><a href=\"https:\/\/www.cloudtalk.io\/sk\/prehlad-alternativ\/\" class=\"btn btn-regular btn-ghost\">Pozrite si porovnanie<\/a><\/div><div class=\"homepage-hero-section__logo-carousel\"><div class=\"wp-block-cloudtalk-logo-carousel wp-block-cloudtalk-logo-carousel\"><\/div><\/div><div class=\"homepage-hero-section__image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Product_Design.png\" alt=\"Hero image\" \/><div class=\"homepage-hero-section__video-blocks\"><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--1\"><div class=\"homepage-hero-section__video-text\">Pridajte ob\u013e\u00faben\u00e9 integr\u00e1cie<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Integracie_184x60.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--2\"><div class=\"homepage-hero-section__video-text\">Z\u00edskajte lok\u00e1lne \u010d\u00edsla<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Numbers_184x89.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--3\"><div class=\"homepage-hero-section__video-text\">Pridajte hlasov\u00fdch agentov AI<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Video_184x109.mp4\" autoplay loop playsinline muted><\/video><\/div><\/div><\/div><div class=\"homepage-hero-section__feature-highlights\"><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"22\" viewBox=\"0 0 23 22\" fill=\"none\"><path d=\"M14.5 2.5V1M18.4393 3.56066L19.5 2.5M19.5103 7.5H21.0103M20.9506 12C20.4489 17.0533 16.1853 21 11 21C5.47715 21 1 16.5228 1 11C1 5.81465 4.94668 1.5511 10 1.04938M11 7H15V11M14.6197 7C12.2653 10.3276 8.38636 12.5 4 12.5C2.9971 12.5 2.02072 12.3864 1.08302 12.1715\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Najlep\u0161ie hodnoten\u00e9 na G2<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>D\u00f4sledne vysoko hodnoten\u00e9 na G2, CloudTalk pom\u00e1ha t\u00edmom r\u00fdchlej\u0161ie sa rozbehn\u00fa\u0165, vyhn\u00fa\u0165 sa zlo\u017eitostiam a spolieha\u0165 sa na telef\u00f3nny syst\u00e9m, ktor\u00fd funguje pod\u013ea o\u010dak\u00e1van\u00ed od prv\u00e9ho d\u0148a.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 16C12.866 16 16 12.866 16 9C16 5.13401 12.866 2 9 2C5.13401 2 2 5.13401 2 9C2 12.866 5.13401 16 9 16Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M15 22C18.866 22 22 18.866 22 15C22 11.134 18.866 8 15 8C11.134 8 8 11.134 8 15C8 18.866 11.134 22 15 22Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>100+ integr\u00e1ci\u00ed<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Va\u0161e n\u00e1stroje CRM, helpdesku a predaja u\u017e medzi sebou komunikuj\u00fa. CloudTalk sa jednoducho pripoj\u00ed ku konverz\u00e1cii a urob\u00ed ju ove\u013ea produkt\u00edvnej\u0161ou.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M2.68675 15.6451L4.59494 14.5435C4.6983 14.4839 4.8196 14.4631 4.9369 14.4851L8.6914 15.1878C8.99995 15.2455 9.28478 15.008 9.28338 14.6941L9.26876 11.4045C9.26836 11.3151 9.29193 11.2272 9.33701 11.15L11.2317 7.90621C11.3303 7.73739 11.3215 7.52658 11.2091 7.3666L8.01892 2.82568M19.0002 4.85905C13.5002 7.50004 16.5 11 17.5002 11.5C19.3773 12.4384 21.9876 12.5 21.9876 12.5C21.9958 12.3344 22 12.1677 22 12C22 6.47715 17.5228 2 12 2C6.47715 2 2 6.47715 2 12C2 17.5228 6.47715 22 12 22C12.1677 22 12.3344 21.9959 12.5 21.9877M16.7578 21.9398L13.591 13.591L21.9398 16.7578L18.2376 18.2376L16.7578 21.9398Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Pokrytie vo viac ako 160 krajin\u00e1ch<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Od ved\u013eaj\u0161\u00edch dver\u00ed a\u017e po cel\u00fd svet, CloudTalk udr\u017euje va\u0161e hovory \u010dist\u00e9, lok\u00e1lne a pripraven\u00e9 r\u00e1s\u0165 s va\u0161\u00edm podnikom.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<section class=\"cs cs--bg-gradient-to-blue cs--layout-stacked wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">CloudTalk vs Convin: Porovnanie<\/h2><p class=\"cs__description\">Pozrite sa, ako CloudTalk prin\u00e1\u0161a vynikaj\u00faci v\u00fdkon tam, kde na \u0148om najviac z\u00e1le\u017e\u00ed.<\/p><\/div><\/div>\n<div class=\"cs__content\"><div class=\"wp-block-cloudtalk-before-after-table\"><div class=\"bat__table\"><div class=\"bat__row bat__row--header\"><div class=\"bat__cell bat__cell--label\"><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__column-header\">Convin<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__column-header\">CloudTalk<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Hlasov\u00e1 infra\u0161trukt\u00fara<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Nie je nat\u00edvnym poskytovate\u013eom telef\u00f3nnych slu\u017eieb. Vy\u017eaduje integr\u00e1ciu s poskytovate\u013emi hlasov\u00fdch slu\u017eieb tret\u00edch str\u00e1n (Exotel, Ozonetel, Ameyo) pre uskuto\u010d\u0148ovanie a prij\u00edmanie hovorov.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Nat\u00edvna hlasov\u00e1 infra\u0161trukt\u00fara oper\u00e1torskej triedy s redundanciou viacer\u00fdch oper\u00e1torov, 99,99 % dostupnos\u0165ou a kri\u0161t\u00e1\u013eovo \u010distou kvalitou hovorov.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Glob\u00e1lne pokrytie<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Siln\u00e9 postavenie v Indii a regi\u00f3ne APAC. Obmedzen\u00e1 dostupnos\u0165 lok\u00e1lnych \u010d\u00edsel a pr\u00edtomnos\u0165 oper\u00e1torov v Severnej Amerike, EMEA a LATAM.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Lok\u00e1lne \u010d\u00edsla vo viac ako 160 krajin\u00e1ch, automatick\u00e1 rot\u00e1cia \u010d\u00edsel, zna\u010dkov\u00e9 ID volaj\u00faceho a vstavan\u00e1 ochrana proti spamu po celom svete.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Odch\u00e1dzaj\u00face volania<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">\u201e\u017diadny nat\u00edvny v\u00fdkonn\u00fd ani paraleln\u00fd dialer. Odch\u00e1dzaj\u00face kampane sa spoliehaj\u00fa na mo\u017enosti z\u00e1kladn\u00e9ho poskytovate\u013ea telef\u00f3nie.\u201c<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">\u201eKompletn\u00e1 sada dialerov \u2014 Power Dialer, Parallel Dialer (10 liniek naraz), Preview Dialer a AI Sales Dialer. Oslovte 10\u00d7 viac \u013eud\u00ed denne.\u201c<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Inteligentn\u00e1 anal\u00fdza konverz\u00e1ci\u00ed<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">\u201eSiln\u00e9 v inteligentnej anal\u00fdze konverz\u00e1ci\u00ed a automatickom QA, ale recenzenti uv\u00e1dzaj\u00fa probl\u00e9my s presnos\u0165ou prepisov a hodnoten\u00edm AI, ktor\u00e9 sa \u010dasto nezhoduje s manu\u00e1lnou kontrolou.\u201c<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">\u201eInteligentn\u00e1 anal\u00fdza konverz\u00e1ci\u00ed s AI so s\u00fahrnmi, prepismi, sentimentom, extrakciou t\u00e9m, bodovan\u00edm hovorov a trendov\u00fdmi t\u00e9mami \u2014 nat\u00edvne zabudovan\u00e9 do volacej platformy.\u201c<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Hlasov\u00ed agenti s AI<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">\u201eProdukt hovorov s AI k dispoz\u00edcii; \u0161ir\u0161ia platforma agentov s AI je v\u00e4\u010d\u0161inou prisp\u00f4soben\u00e1 pracovn\u00fdm postupom QA kontaktn\u00fdch centier.\u201c<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">\u201e24\/7 hlasov\u00ed agenti s AI pre prich\u00e1dzaj\u00face a odch\u00e1dzaj\u00face hovory, s verejnou kni\u017enicou agentov pokr\u00fdvaj\u00facou predaj, podporu, zdravotn\u00edctvo, financie a n\u00e1bor \u2014 vytvoren\u00ed za p\u00e1r min\u00fat.\u201c<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Transparentnos\u0165 cien<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">\u201e\u017diadne verejn\u00e9 ceny. Ka\u017ed\u00fd pl\u00e1n je nacenen\u00fd individu\u00e1lne, \u010do s\u0165a\u017euje rozpo\u010dtovanie alebo porovn\u00e1vanie.\u201c<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">\u201eTransparentn\u00e9 ceny u\u017e od \u20ac19\/pou\u017e\u00edvate\u013ea\/mesiac, so v\u0161etk\u00fdmi k\u013e\u00fa\u010dov\u00fdmi funkciami volania, smerovania a anal\u00fdz zahrnut\u00fdmi od za\u010diatku.\u201c<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Nastavenie a \u010das do dosiahnutia hodnoty<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">\u201eViacdod\u00e1vate\u013esk\u00e9 nastavenie \u2014 poskytovate\u013e telef\u00f3nie plus vrstva Convin \u2014 predl\u017euje implement\u00e1ciu, najm\u00e4 pre glob\u00e1lne t\u00edmy.\u201c<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">\u201eJedna platforma. \u010c\u00edsla, dialery, integr\u00e1cie a AI s\u00fa na jednom mieste. V\u00e4\u010d\u0161ina t\u00edmov je plne funk\u010dn\u00e1 za jeden de\u0148.\u201c<\/span><\/div><\/div><\/div><div class=\"bat__slider\" aria-label=\"Comparison cards\"><div class=\"bat__slider-track\"><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Hlasov\u00e1 infra\u0161trukt\u00fara<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Convin:<\/strong> Nie je nat\u00edvnym poskytovate\u013eom telef\u00f3nnych slu\u017eieb. Vy\u017eaduje integr\u00e1ciu s poskytovate\u013emi hlasov\u00fdch slu\u017eieb tret\u00edch str\u00e1n (Exotel, Ozonetel, Ameyo) pre uskuto\u010d\u0148ovanie a prij\u00edmanie hovorov.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Nat\u00edvna hlasov\u00e1 infra\u0161trukt\u00fara oper\u00e1torskej triedy s redundanciou viacer\u00fdch oper\u00e1torov, 99,99 % dostupnos\u0165ou a kri\u0161t\u00e1\u013eovo \u010distou kvalitou hovorov.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Glob\u00e1lne pokrytie<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Convin:<\/strong> Siln\u00e9 postavenie v Indii a regi\u00f3ne APAC. Obmedzen\u00e1 dostupnos\u0165 lok\u00e1lnych \u010d\u00edsel a pr\u00edtomnos\u0165 oper\u00e1torov v Severnej Amerike, EMEA a LATAM.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Lok\u00e1lne \u010d\u00edsla vo viac ako 160 krajin\u00e1ch, automatick\u00e1 rot\u00e1cia \u010d\u00edsel, zna\u010dkov\u00e9 ID volaj\u00faceho a vstavan\u00e1 ochrana proti spamu po celom svete.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Odch\u00e1dzaj\u00face volania<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Convin:<\/strong> \u201e\u017diadny nat\u00edvny v\u00fdkonn\u00fd ani paraleln\u00fd dialer. Odch\u00e1dzaj\u00face kampane sa spoliehaj\u00fa na mo\u017enosti z\u00e1kladn\u00e9ho poskytovate\u013ea telef\u00f3nie.\u201c<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> \u201eKompletn\u00e1 sada dialerov \u2014 Power Dialer, Parallel Dialer (10 liniek naraz), Preview Dialer a AI Sales Dialer. Oslovte 10\u00d7 viac \u013eud\u00ed denne.\u201c<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Inteligentn\u00e1 anal\u00fdza konverz\u00e1ci\u00ed<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Convin:<\/strong> \u201eSiln\u00e9 v inteligentnej anal\u00fdze konverz\u00e1ci\u00ed a automatickom QA, ale recenzenti uv\u00e1dzaj\u00fa probl\u00e9my s presnos\u0165ou prepisov a hodnoten\u00edm AI, ktor\u00e9 sa \u010dasto nezhoduje s manu\u00e1lnou kontrolou.\u201c<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> \u201eInteligentn\u00e1 anal\u00fdza konverz\u00e1ci\u00ed s AI so s\u00fahrnmi, prepismi, sentimentom, extrakciou t\u00e9m, bodovan\u00edm hovorov a trendov\u00fdmi t\u00e9mami \u2014 nat\u00edvne zabudovan\u00e9 do volacej platformy.\u201c<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Hlasov\u00ed agenti s AI<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Convin:<\/strong> \u201eProdukt hovorov s AI k dispoz\u00edcii; \u0161ir\u0161ia platforma agentov s AI je v\u00e4\u010d\u0161inou prisp\u00f4soben\u00e1 pracovn\u00fdm postupom QA kontaktn\u00fdch centier.\u201c<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> \u201e24\/7 hlasov\u00ed agenti s AI pre prich\u00e1dzaj\u00face a odch\u00e1dzaj\u00face hovory, s verejnou kni\u017enicou agentov pokr\u00fdvaj\u00facou predaj, podporu, zdravotn\u00edctvo, financie a n\u00e1bor \u2014 vytvoren\u00ed za p\u00e1r min\u00fat.\u201c<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Transparentnos\u0165 cien<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Convin:<\/strong> \u201e\u017diadne verejn\u00e9 ceny. Ka\u017ed\u00fd pl\u00e1n je nacenen\u00fd individu\u00e1lne, \u010do s\u0165a\u017euje rozpo\u010dtovanie alebo porovn\u00e1vanie.\u201c<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> \u201eTransparentn\u00e9 ceny u\u017e od \u20ac19\/pou\u017e\u00edvate\u013ea\/mesiac, so v\u0161etk\u00fdmi k\u013e\u00fa\u010dov\u00fdmi funkciami volania, smerovania a anal\u00fdz zahrnut\u00fdmi od za\u010diatku.\u201c<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Nastavenie a \u010das do dosiahnutia hodnoty<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Convin:<\/strong> \u201eViacdod\u00e1vate\u013esk\u00e9 nastavenie \u2014 poskytovate\u013e telef\u00f3nie plus vrstva Convin \u2014 predl\u017euje implement\u00e1ciu, najm\u00e4 pre glob\u00e1lne t\u00edmy.\u201c<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> \u201eJedna platforma. \u010c\u00edsla, dialery, integr\u00e1cie a AI s\u00fa na jednom mieste. V\u00e4\u010d\u0161ina t\u00edmov je plne funk\u010dn\u00e1 za jeden de\u0148.\u201c<\/span><\/div><\/div><\/div><div class=\"bat__slider-dots\" role=\"tablist\" aria-label=\"Slide navigation\"><\/div><\/div><\/div><\/div>\n<\/div><\/section>\n\n<section class=\"cs cs--bg-white cs--layout-inline cs--has-top-border wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">Pre\u010do si vybra\u0165 CloudTalk pred Convinom<\/h2><p class=\"cs__description\">Zistite, ako CloudTalk poskytuje vynikaj\u00faci v\u00fdkon tam, kde na tom najviac z\u00e1le\u017e\u00ed<\/p><\/div><\/div>\n<div class=\"cs__content\"><div style=\"--fcg-cols: 3\" class=\"fcg wp-block-cloudtalk-feature-card-grid\"><div class=\"fcg__grid\"><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M12 12L7.72711 8.43926C7.09226 7.91022 6.77484 7.6457 6.54664 7.32144C6.34444 7.03413 6.19429 6.71354 6.10301 6.37428C6 5.99139 6 5.57819 6 4.7518V2M12 12L16.2729 8.43926C16.9077 7.91022 17.2252 7.6457 17.4534 7.32144C17.6556 7.03413 17.8057 6.71354 17.897 6.37428C18 5.99139 18 5.57819 18 4.7518V2M12 12L7.72711 15.5607C7.09226 16.0898 6.77484 16.3543 6.54664 16.6786C6.34444 16.9659 6.19429 17.2865 6.10301 17.6257C6 18.0086 6 18.4218 6 19.2482V22M12 12L16.2729 15.5607C16.9077 16.0898 17.2252 16.3543 17.4534 16.6786C17.6556 16.9659 17.8057 17.2865 17.897 17.6257C18 18.0086 18 18.4218 18 19.2482V22M4 2H20M4 22H20\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Jedna platforma \u2013 telef\u00f3nia, dialery a AI<\/h3><p class=\"fc__desc\">\u201eS Convinom si posklad\u00e1te poskytovate\u013ea telef\u00f3nie, vrstvu inteligentnej anal\u00fdzy konverz\u00e1ci\u00ed a samostatn\u00fd dialer. CloudTalk prin\u00e1\u0161a v\u0161etko na jednej platforme \u2014 hlas, AI agentov, inteligentn\u00fa anal\u00fdzu konverz\u00e1ci\u00ed a dialery \u2014 bez \u017eonglovania s viacer\u00fdmi dod\u00e1vate\u013emi.\u201c<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6.09436 11.2288C6.03221 10.8282 5.99996 10.4179 5.99996 10C5.99996 5.58172 9.60525 2 14.0526 2C18.4999 2 22.1052 5.58172 22.1052 10C22.1052 10.9981 21.9213 11.9535 21.5852 12.8345C21.5154 13.0175 21.4804 13.109 21.4646 13.1804C21.4489 13.2512 21.4428 13.301 21.4411 13.3735C21.4394 13.4466 21.4493 13.5272 21.4692 13.6883L21.8717 16.9585C21.9153 17.3125 21.9371 17.4895 21.8782 17.6182C21.8266 17.731 21.735 17.8205 21.6211 17.8695C21.4911 17.9254 21.3146 17.8995 20.9617 17.8478L17.7765 17.3809C17.6101 17.3565 17.527 17.3443 17.4512 17.3448C17.3763 17.3452 17.3245 17.3507 17.2511 17.3661C17.177 17.3817 17.0823 17.4172 16.893 17.4881C16.0097 17.819 15.0524 18 14.0526 18C13.6344 18 13.2237 17.9683 12.8227 17.9073M7.63158 22C10.5965 22 13 19.5376 13 16.5C13 13.4624 10.5965 11 7.63158 11C4.66668 11 2.26316 13.4624 2.26316 16.5C2.26316 17.1106 2.36028 17.6979 2.53955 18.2467C2.61533 18.4787 2.65322 18.5947 2.66566 18.6739C2.67864 18.7567 2.68091 18.8031 2.67608 18.8867C2.67145 18.9668 2.65141 19.0573 2.61134 19.2383L2 22L4.9948 21.591C5.15827 21.5687 5.24 21.5575 5.31137 21.558C5.38652 21.5585 5.42641 21.5626 5.50011 21.5773C5.5701 21.5912 5.67416 21.6279 5.88227 21.7014C6.43059 21.8949 7.01911 22 7.63158 22Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Hlasov\u00ed agenti s AI, ktor\u00ed pracuj\u00fa 24\/7<\/h3><p class=\"fc__desc\">\u201eNasa\u010fte <a href=\"https:\/\/www.cloudtalk.io\/sk\/ai-voice-agents\/\">hlasov\u00fdch agentov s AI<\/a>, ktor\u00ed vybavuj\u00fa prich\u00e1dzaj\u00face hovory 24\/7 \u2014 kvalifikuj\u00fa leady, odpovedaj\u00fa na \u010dast\u00e9 ot\u00e1zky, zbieraj\u00fa inform\u00e1cie a smeruj\u00fa hovory spr\u00e1vnemu t\u00edmu, ke\u010f je potrebn\u00fd \u013eudsk\u00fd dotyk. Vytvorte ich za p\u00e1r min\u00fat, nie mesiacov.\u201c<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M14.0497 6C15.0264 6.19057 15.924 6.66826 16.6277 7.37194C17.3314 8.07561 17.8091 8.97326 17.9997 9.95M14.0497 2C16.0789 2.22544 17.9713 3.13417 19.4159 4.57701C20.8606 6.01984 21.7717 7.91101 21.9997 9.94M10.2266 13.8631C9.02506 12.6615 8.07627 11.3028 7.38028 9.85323C7.32041 9.72854 7.29048 9.66619 7.26748 9.5873C7.18576 9.30695 7.24446 8.96269 7.41447 8.72526C7.46231 8.65845 7.51947 8.60129 7.63378 8.48698C7.98338 8.13737 8.15819 7.96257 8.27247 7.78679C8.70347 7.1239 8.70347 6.26932 8.27247 5.60643C8.15819 5.43065 7.98338 5.25585 7.63378 4.90624L7.43891 4.71137C6.90747 4.17993 6.64174 3.91421 6.35636 3.76987C5.7888 3.4828 5.11854 3.4828 4.55098 3.76987C4.2656 3.91421 3.99987 4.17993 3.46843 4.71137L3.3108 4.86901C2.78117 5.39863 2.51636 5.66344 2.31411 6.02348C2.08969 6.42298 1.92833 7.04347 1.9297 7.5017C1.93092 7.91464 2.01103 8.19687 2.17124 8.76131C3.03221 11.7947 4.65668 14.6571 7.04466 17.045C9.43264 19.433 12.295 21.0575 15.3284 21.9185C15.8928 22.0787 16.1751 22.1588 16.588 22.16C17.0462 22.1614 17.6667 22 18.0662 21.7756C18.4263 21.5733 18.6911 21.3085 19.2207 20.7789L19.3783 20.6213C19.9098 20.0898 20.1755 19.8241 20.3198 19.5387C20.6069 18.9712 20.6069 18.3009 20.3198 17.7333C20.1755 17.448 19.9098 17.1822 19.3783 16.6508L19.1835 16.4559C18.8339 16.1063 18.6591 15.9315 18.4833 15.8172C17.8204 15.3862 16.9658 15.3862 16.3029 15.8172C16.1271 15.9315 15.9523 16.1063 15.6027 16.4559C15.4884 16.5702 15.4313 16.6274 15.3644 16.6752C15.127 16.8453 14.7828 16.904 14.5024 16.8222C14.4235 16.7992 14.3612 16.7693 14.2365 16.7094C12.7869 16.0134 11.4282 15.0646 10.2266 13.8631Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">AI dialer, ktor\u00fd zabezpe\u010duje viac ako 80 konverz\u00e1ci\u00ed<\/h3><p class=\"fc__desc\">\u201e<a href=\"https:\/\/www.cloudtalk.io\/sk\/dialer\/\">AI dialer CloudTalku<\/a> umo\u017e\u0148uje v\u00e1\u0161mu odch\u00e1dzaj\u00facemu t\u00edmu automaticky spracov\u00e1va\u0165 zoznamy hovorov, preskakova\u0165 hlasov\u00e9 schr\u00e1nky a sp\u00e1ja\u0165 agentov len vtedy, ke\u010f sa ozve \u017eiv\u00e1 osoba \u2014 \u010do Convin nat\u00edvne nepon\u00faka.\u201c<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 9V6C9 4.34315 7.65685 3 6 3C4.34315 3 3 4.34315 3 6C3 7.65685 4.34315 9 6 9H9ZM9 9V15M9 9H15M9 15V18C9 19.6569 7.65685 21 6 21C4.34315 21 3 19.6569 3 18C3 16.3431 4.34315 15 6 15H9ZM9 15H15M15 15H18C19.6569 15 21 16.3431 21 18C21 19.6569 19.6569 21 18 21C16.3431 21 15 19.6569 15 18V15ZM15 15V9M15 9V6C15 4.34315 16.3431 3 18 3C19.6569 3 21 4.34315 21 6C21 7.65685 19.6569 9 18 9H15Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">AI preh\u013eady zo 100 % va\u0161ich hovorov<\/h3><p class=\"fc__desc\">\u201eRovnako ako Convin, aj <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/prepis-hovorov\/\">CloudTalk prepisuje<\/a>, sumarizuje, ozna\u010duje a boduje ka\u017ed\u00fd hovor. Na rozdiel od Convinu je inteligentn\u00e1 anal\u00fdza konverz\u00e1ci\u00ed s AI zabudovan\u00e1 priamo do volacej platformy \u2014 sentiment, t\u00e9my a bodovanie pr\u00fadia do v\u00e1\u0161ho CRM v re\u00e1lnom \u010dase.\u201c<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M2 12H22M2 12C2 17.5228 6.47715 22 12 22M2 12C2 6.47715 6.47715 2 12 2M22 12C22 17.5228 17.5228 22 12 22M22 12C22 6.47715 17.5228 2 12 2M12 2C14.5013 4.73835 15.9228 8.29203 16 12C15.9228 15.708 14.5013 19.2616 12 22M12 2C9.49872 4.73835 8.07725 8.29203 8 12C8.07725 15.708 9.49872 19.2616 12 22\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Vysoko v\u00fdkonn\u00e9 toky hovorov za sekundy<\/h3><p class=\"fc__desc\">\u201eVytvorte smerovanie pomocou <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/navrhar-toku-hovorov-vytvarajte-a-automatizujte-toky-hovorov\/\">N\u00e1vrh\u00e1ra tokov hovorov<\/a> s funkciou drag-and-drop, ktor\u00fd sp\u00e1ja viac ako 20 podmienok \u2014 ako je logika zalo\u017een\u00e1 na zru\u010dnostiach a VIP priorita. Prisp\u00f4sobte sa \u0161pi\u010dk\u00e1m v prev\u00e1dzke za p\u00e1r min\u00fat bez potreby technick\u00fdch z\u00e1sahov.\u201c<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 17.5H3.5M6.5 12H2M9 6.5H4M17 3L10.4036 12.235C10.1116 12.6438 9.96562 12.8481 9.97194 13.0185C9.97744 13.1669 10.0486 13.3051 10.1661 13.3958C10.3011 13.5 10.5522 13.5 11.0546 13.5H16L15 21L21.5964 11.765C21.8884 11.3562 22.0344 11.1519 22.0281 10.9815C22.0226 10.8331 21.9514 10.6949 21.8339 10.6042C21.6989 10.5 21.4478 10.5 20.9454 10.5H16L17 3Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Glob\u00e1lne \u010d\u00edsla s integrovanou reput\u00e1ciou<\/h3><p class=\"fc__desc\">\u201eZ\u00edskajte pr\u00edstup k medzin\u00e1rodn\u00fdm \u010d\u00edslam vo <a href=\"https:\/\/www.cloudtalk.io\/sk\/pokrytie-krajiny\/\">viac ako 160 krajin\u00e1ch<\/a> s automatickou rot\u00e1ciou, ktor\u00e1 zabra\u0148uje ozna\u010dovaniu ako spam \u2014 \u010do je k\u013e\u00fa\u010dov\u00e9 pre odch\u00e1dzaj\u00face kampane na trhoch, kde z\u00e1kladn\u00ed oper\u00e1tori Convinu nemaj\u00fa siln\u00fa spr\u00e1vu reput\u00e1cie.\u201c<\/p><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/section>\n\n<div style=\"--rcc-slides-per-view: 2;\" class=\"wp-block-cloudtalk-review-card-carousel rcc--has-top-border wp-block-cloudtalk-review-card-carousel\" data-display-mode=\"section\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">Firmy, ktor\u00e9 pre\u0161li na CloudTalk<\/h2><p class=\"rcc__description\">Skuto\u010dn\u00e9 v\u00fdsledky od skuto\u010dn\u00fdch spolo\u010dnost\u00ed, ktor\u00e9 urobili zmenu \u2013 a nikdy sa neobzreli sp\u00e4\u0165.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201eNa starej platforme nebolo automatick\u00e9 vytv\u00e1ranie tiketov. Museli sme manu\u00e1lne kontrolova\u0165 z\u00e1znamy, aby sme zistili, ktor\u00e9 hovory boli zme\u0161kan\u00e9 a \u010di boli n\u00e1sledne spracovan\u00e9. To s\u0165a\u017eovalo presn\u00e9 sledovanie po\u010dtu zme\u0161kan\u00fdch alebo spracovan\u00fdch hovorov.\u201c<br><br>\u201eKe\u010f sme pre\u0161li na CloudTalk, po\u010det zme\u0161kan\u00fdch hovorov klesol o 23 %. To nie je len \u010d\u00edslo; s\u00fa to z\u00e1kazn\u00edci, s ktor\u00fdmi sa dok\u00e1\u017eeme spoji\u0165, k\u00fdm nie je neskoro.\u201c<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Ayif Amrullah<\/cite><p class=\"social-proof-block__position\">Mana\u017e\u00e9r dod\u00e1vate\u013esk\u00fdch oper\u00e1ci\u00ed v Aspire<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">23%<\/span><span class=\"social-proof-block__statistic-description\">Pokles zme\u0161kan\u00fdch hovorov<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">50%<\/span><span class=\"social-proof-block__statistic-description\">R\u00fdchlej\u0161ie QA s anal\u00fdzami<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/aspire-logo-dark.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/aspire\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">Predt\u00fdm: \u201eBola to kombin\u00e1cia preru\u0161en\u00fdch hovorov, dlh\u00fdch \u010dasov spojenia a podpory, ktor\u00e1 jednoducho nebola k dispoz\u00edcii, ke\u010f sme ju potrebovali.\u201c<br><br>\u201eDoslova som si vytvoril tabu\u013eku na porovnanie telekomunika\u010dn\u00fdch rie\u0161en\u00ed. Ak rie\u0161enie nesp\u013a\u0148alo v\u0161etky na\u0161e po\u017eiadavky, nechcel som sa s nimi ani rozpr\u00e1va\u0165.\u201c<br><br>Vo\u013eba bola jasn\u00e1: CloudTalk.<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Madeline<\/cite><p class=\"social-proof-block__position\">Mana\u017e\u00e9rka z\u00e1kazn\u00edckej sk\u00fasenosti (glob\u00e1lna) v RateMyAgent<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">66%<\/span><span class=\"social-proof-block__statistic-description\">Zn\u00ed\u017eenie po\u010dtu hovorov o nov\u00fdch funkci\u00e1ch<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">25%<\/span><span class=\"social-proof-block__statistic-description\">Pokles s\u00favisiacich chatov\u00fdch\/e-mailov\u00fdch dopytov<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/09\/ratemyagent-logo-dark.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/ratemyagent\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201eS Aircallom sme mali probl\u00e9m s mierou zdvihnutia hovorov na \u00farovni 20\u201330 %. S CloudTalkom sme dosiahli 40\u201350 %. To urobilo obrovsk\u00fd rozdiel.\u201c<br><br>\u201eFunkciu tagov \u010dasto pou\u017e\u00edvame na sledovanie toho, kde sa leady nach\u00e1dzaj\u00fa vo funneli. A dashboard pom\u00e1ha ka\u017ed\u00e9mu obchodn\u00edkovi vidie\u0165, kde sa nach\u00e1dza.\u201c<br><br><br><br><\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Syon Joshi<\/cite><p class=\"social-proof-block__position\">Riadite\u013e marketingu vo Velu<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">50%<\/span><span class=\"social-proof-block__statistic-description\">Miera zdvihnutia hovorov<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">\u00dapln\u00e1<\/span><span class=\"social-proof-block__statistic-description\">Vidite\u013enos\u0165 v\u00fdkonu obchodn\u00edkov<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/velu-logo-dark.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/velu\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-faq wp-block-cloudtalk-faq--white wp-block-cloudtalk-faq--has-top-border wp-block-cloudtalk-faq-v2\" data-display-mode=\"section\"><div class=\"faq-block\"><div class=\"faq-block__header\"><h2 class=\"faq-block__title\">Frequently Asked Questions<\/h2><\/div><div class=\"faq-block__items\"><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-40\"><h3 class=\"faq-item__question-text\">Je Convin telef\u00f3nny syst\u00e9m?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-40\"><div class=\"faq-item__answer\"><p>Convin je platforma pre inteligentn\u00fa anal\u00fdzu konverz\u00e1ci\u00ed a AI agentov, ktor\u00e1 sed\u00ed&nbsp;<em>nad<\/em>&nbsp;telef\u00f3nnym syst\u00e9mom. V\u00e4\u010d\u0161ina z\u00e1kazn\u00edkov Convinu ju prip\u00e1ja k samostatn\u00e9mu poskytovate\u013eovi telef\u00f3nie, ako s\u00fa Exotel, Ozonetel alebo Ameyo. CloudTalk je naopak skuto\u010dn\u00fd&nbsp;<a href=\"https:\/\/www.cloudtalk.io\/\">cloudov\u00fd telef\u00f3nny syst\u00e9m<\/a>&nbsp;\u2014 telef\u00f3nia, dialery a inteligentn\u00e1 anal\u00fdza konverz\u00e1ci\u00ed s AI s\u00fa v\u0161etky zabudovan\u00e9 do jednej platformy.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-41\"><h3 class=\"faq-item__question-text\">Je Convin spo\u013eahliv\u00fd pre glob\u00e1lne t\u00edmy?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-41\"><div class=\"faq-item__answer\"><p>Convin je najsilnej\u0161\u00ed v Indii a regi\u00f3ne APAC, kde jeho telef\u00f3nni partneri maj\u00fa najhlb\u0161iu pr\u00edtomnos\u0165 oper\u00e1torov. T\u00edmy p\u00f4sobiace v Severnej Amerike, EMEA alebo LATAM sa \u010dasto stret\u00e1vaj\u00fa s medzerami v dostupnosti lok\u00e1lnych \u010d\u00edsel a nekonzistentnou kvalitou hovorov. CloudTalk funguje na viacoper\u00e1torskej infra\u0161trukt\u00fare s 99,99 % dostupnos\u0165ou a trvale <a href=\"https:\/\/www.cloudtalk.io\/blog\/call-quality-management\/\">silnou&nbsp;kvalitou hovorov<\/a>&nbsp;vo viac ako 160 krajin\u00e1ch.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-42\"><h3 class=\"faq-item__question-text\">Je Convin vhodn\u00fd pre odch\u00e1dzaj\u00faci predaj a studen\u00e9 volania?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-42\"><div class=\"faq-item__answer\"><p>Convin pon\u00faka AI telefonick\u00e9 hovory pre odch\u00e1dzaj\u00face volania, ale ch\u00fdba mu skuto\u010dn\u00fd power dialer alebo paraleln\u00fd dialer \u2014 priepustnos\u0165 odch\u00e1dzaj\u00facich hovorov z\u00e1vis\u00ed od poskytovate\u013ea telef\u00f3nie, ktor\u00fd je pod n\u00edm. CloudTalk nat\u00edvne zah\u0155\u0148a&nbsp;<a href=\"https:\/\/www.cloudtalk.io\/?page_id=296734\">Power Dialer<\/a>&nbsp;a&nbsp;<a href=\"https:\/\/www.cloudtalk.io\/sk\/paralelny-dialer\/\">Parallel Dialer<\/a>, automatizuje zoznamy hovorov, preskakuje hlasov\u00e9 schr\u00e1nky a sp\u00e1ja agentov iba so \u017eiv\u00fdmi hovormi.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-43\"><h3 class=\"faq-item__question-text\">Ktor\u00fd m\u00e1 lep\u0161ie CRM integr\u00e1cie: Convin alebo CloudTalk?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-43\"><div class=\"faq-item__answer\"><p>Obaja sa integruj\u00fa s HubSpot, Salesforce a Zendesk. CloudTalk pon\u00faka <a href=\"https:\/\/www.cloudtalk.io\/sk\/integrovany-softver-pre-call-centra\/\">viac ako 100 certifikovan\u00fdch integr\u00e1ci\u00ed<\/a> s&nbsp;obojsmernou synchroniz\u00e1ciou v re\u00e1lnom \u010dase&nbsp;\u2014 ka\u017ed\u00fd hovor je zaznamenan\u00fd a ka\u017ed\u00fd tiket je vytvoren\u00fd automaticky. Recenzenti Convinu poznamen\u00e1vaj\u00fa, \u017ee tok d\u00e1t CRM z\u00e1vis\u00ed \u010diasto\u010dne od z\u00e1kladnej integr\u00e1cie telef\u00f3nie, \u010do m\u00f4\u017ee sp\u00f4sobi\u0165 oneskorenia alebo medzery v synchroniz\u00e1cii.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-44\"><h3 class=\"faq-item__question-text\">Ako sa porovn\u00e1va smerovanie hovorov medzi Convinom a CloudTalkom?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-44\"><div class=\"faq-item__answer\"><p>Convin nezverej\u0148uje ceny \u2014 ka\u017ed\u00e1 ponuka je individu\u00e1lna, \u010do s\u0165a\u017euje porovn\u00e1vanie alebo rozpo\u010dtovanie. Ceny CloudTalku&nbsp;<a href=\"https:\/\/www.cloudtalk.io\/sk\/cennik-softveru-pre-call-centra\/\">za\u010d\u00ednaj\u00fa na \u20ac19\/pou\u017e\u00edvate\u013ea\/mesiac<\/a> so v\u0161etk\u00fdmi z\u00e1kladn\u00fdmi funkciami volania, smerovania a anal\u00fdz zahrnut\u00fdmi od prv\u00e9ho d\u0148a.<\/p><\/div><\/div><\/div><\/div><div class=\"faq-block__cta\"><div class=\"faq-block__cta-image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/Avatar-group.png\" alt=\"\" \/><\/div><div class=\"faq-block__cta-content\"><h3 class=\"faq-block__cta-title\">M\u00e1te e\u0161te ot\u00e1zky?<\/h3><p class=\"faq-block__cta-description\">\u201eNem\u00f4\u017eete n\u00e1js\u0165 odpove\u010f, ktor\u00fa h\u013ead\u00e1te? Chatujte s na\u0161\u00edm priate\u013esk\u00fdm t\u00edmom.\u201c<\/p><div class=\"faq-block__cta-button\"><a href=\"https:\/\/www.cloudtalk.io\/demo-b\/\" class=\"btn btn-primary\">Kontaktujte n\u00e1s<\/a><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"demo-ab-block--section wp-block-cloudtalk-demo-ab\"><div class=\"demo-ab-block\"><div class=\"demo-ab-block__hero\"><div class=\"demo-ab-block__hero-content\"><h2 class=\"demo-ab-block__heading\">Ste pripraven\u00ed za\u017ei\u0165 vynikaj\u00facu kvalitu hovorov?<\/h2><p class=\"demo-ab-block__hero-paragraph\">\u201ePripojte sa k viac ako 4 000 firm\u00e1m, ktor\u00e9 d\u00f4veruj\u00fa CloudTalku pre svoje obchodn\u00e9 a podporn\u00e9 hovory. Zistite, pre\u010do CloudTalk prin\u00e1\u0161a lep\u0161ie v\u00fdsledky ako Convin.\u201c<\/p><div class=\"demo-ab-block__list-wrapper\"><\/div><\/div><\/div><div class=\"demo-ab-block__form-section\"><div class=\"demo-ab-block__form-wrap\"><div class=\"demo-ab-block__form-content demo-form\">\n<div class=\"ct-demo-form\">\n<!--[if lte IE 8]>\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2-legacy.js\"><\/script>\n<![endif]-->\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2.js\"><\/script>\n<script>\n\nlet searchParams = new URLSearchParams(window.location.search);\nsearchParams.has('filled_email');\nlet emailVal = searchParams.get('filled_email');\n\nhbspt.forms.create({\n\tregion: \"na1\",\n\tportalId: \"6195055\",\n\tformId: \"209cca80-551b-4b65-ae93-766d7218210e\",\n    onFormReady: function($form) {\n        $form.attr(\"data-default-form-id\", \"866072\");\n        if(emailVal) {\n            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class=\"demo-ab-block__rating-cards-track\"><div class=\"demo-ab-block__rating-card\"><div class=\"demo-ab-block__rating-card-header\"><div class=\"demo-ab-block__rating-card-logos\"><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"G2 logo\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><\/div><div class=\"demo-ab-block__rating-card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_0)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_0\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_1)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_1\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_2)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_2\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_3)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 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17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"demo-ab-block__rating-card-content\"><p class=\"demo-ab-block__rating-card-label\">Recenzie<\/p><p class=\"demo-ab-block__rating-card-number\">1,500+<\/p><\/div><\/div><div class=\"demo-ab-block__rating-card\"><div class=\"demo-ab-block__rating-card-header\"><div class=\"demo-ab-block__rating-card-logos\"><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/capterra.svg\" alt=\"\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><\/div><div class=\"demo-ab-block__rating-card-stars\"><svg 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12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"under-navigation-social-proof-block__card-content\"><p class=\"under-navigation-social-proof-block__card-number\">4,000+&nbsp;<\/p><p class=\"under-navigation-social-proof-block__card-label\">Z\u00e1kazn\u00edci<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-seo-hero wp-block-cloudtalk-seo-hero\"><div class=\"sh\"><h1 class=\"sh__title\">Recenzia ZIWO 2026:\u2028<br>Funkcie, ceny &amp; Sp\u00e4tn\u00e1 v\u00e4zba od pou\u017e\u00edvate\u013eov<\/h1><p class=\"sh__description\">Objavujete Ziwo? Zistite, \u010do hovoria skuto\u010dn\u00ed pou\u017e\u00edvatelia o kvalite hovorov, funkci\u00e1ch a podpore \u2013 a pozrite sa, ako sa CloudTalk porovn\u00e1va.<\/p><div class=\"sh__buttons wp-block-buttons\"><div class=\"wp-block-button btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/sk\/vyskusat-demo\/\" class=\"wp-block-button__link wp-element-button\">Z\u00edskajte demo CloudTalku<\/a><\/div><div class=\"wp-block-button btn-ghost btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/ziwo-alternative\/\" class=\"wp-block-button__link wp-element-button\">Alternat\u00edvy ZIWO \u2192<\/a><\/div><\/div><\/div><\/div>\n\n\n<div class=\"wp-block-cloudtalk-row\" style=\"--column-widths:minmax(0, 280px) minmax(660px, 1fr) minmax(0, 280px);--mobile-order-1:2;--mobile-order-2:3;--mobile-order-3:1\">\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"wp-block-cloudtalk-table-of-contents\" data-level-depth=\"3\" data-total-items=\"3\"><div class=\"toc__heading\">Table of contents<\/div><div class=\"toc__list\"><div class=\"toc__item level-2\"><a href=\"#co-je-ziwo\">\u010co je ZIWO?<\/a><\/div><div class=\"toc__item level-3\"><a href=\"#ake-su-klucove-funkcie-ziwo\">Ak\u00e9 s\u00fa k\u013e\u00fa\u010dov\u00e9 funkcie ZIWO?<\/a><\/div><div class=\"toc__item level-2\"><a href=\"#co-hovoria-pouzivatelia-o-ziwo\">\u010co hovoria pou\u017e\u00edvatelia o ZIWO?<\/a><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><h2 id=\"co-je-ziwo\" class=\"wp-block-heading\">\u010co je ZIWO?<\/h2>\n\n<p>ZIWO je<a href=\"https:\/\/www.cloudtalk.io\/blog\/what-is-contact-center-as-a-service-ccaas-and-why-do-you-need-it\/\"> cloudov\u00e1 platforma kontaktn\u00e9ho centra<\/a> vytvoren\u00e1 \u0161peci\u00e1lne pre firmy p\u00f4sobiace na <strong>Bl\u00edzkom v\u00fdchode a v severnej Afrike. <\/strong>Prev\u00e1dzkovan\u00e1 spolo\u010dnos\u0165ou Aswat Telecom a so s\u00eddlom v Dubai Internet City poskytuje plne cloudov\u00fa infra\u0161trukt\u00faru navrhnut\u00fa tak, aby sp\u013a\u0148ala regula\u010dn\u00e9, jazykov\u00e9 a prev\u00e1dzkov\u00e9 po\u017eiadavky trhu GCC.<\/p>\n\n<p>Platforma sa stavia do poz\u00edcie definit\u00edvneho region\u00e1lneho <strong>l\u00eddra CCaaS<\/strong> \u2013 pon\u00faka <strong>AI pre arabsk\u00e9 dialekty<\/strong>, s\u00falad s lok\u00e1lnym umiestnen\u00edm d\u00e1t a smerovanie hlasu cez lok\u00e1lnych oper\u00e1torov namiesto medzin\u00e1rodn\u00fdch d\u00e1tov\u00fdch centier. <\/p>\n\n<p>Pre podniky v SAE, Saudskej Ar\u00e1bii a \u0161ir\u0161\u00edch trhoch MENA rie\u0161i ZIWO probl\u00e9my, ktor\u00e9 v\u00e4\u010d\u0161ina glob\u00e1lnych dod\u00e1vate\u013eov jednoducho nedok\u00e1\u017ee: s\u00falad s PDPL, n\u00edzku latenciu hlasu prostredn\u00edctvom region\u00e1lnej infra\u0161trukt\u00fary a nat\u00edvnu podporu arabsk\u00fdch dialektov.<\/p>\n\n<p>Pre organiz\u00e1cie u\u017e etablovan\u00e9 v GCC je ZIWO \u010dasto najkompatibilnej\u0161ou a funkciami najkompletnej\u0161ou dostupnou mo\u017enos\u0165ou. T\u00edmy mimo regi\u00f3nu MENA alebo tie s obmedzen\u00fdm rozpo\u010dtom v\u0161ak zistia, \u017ee <strong>ceny s\u00fa v\u00fdrazne vy\u0161\u0161ie ako u glob\u00e1lnych alternat\u00edv<\/strong> \u2013 a niektor\u00e9 technick\u00e9 obmedzenia t\u00fdkaj\u00face sa stability mobiln\u00fdch zariaden\u00ed a v\u00fdkonu v \u0161pi\u010dke stoja za zv\u00e1\u017eenie pred z\u00e1v\u00e4zkom.<\/p>\n\n\n<div class=\"wp-block-cloudtalk-summary\"><div class=\"summary-block summary-block--sm\"><h3 id=\"ake-su-klucove-funkcie-ziwo\" class=\"wp-block-heading\">Ak\u00e9 s\u00fa k\u013e\u00fa\u010dov\u00e9 funkcie ZIWO?<\/h3>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <a href=\"https:\/\/www.cloudtalk.io\/blog\/8-benefits-of-transferring-your-contact-center-to-the-cloud\/\">Cloudov\u00fd<\/a> softv\u00e9r s podporou desktopov\u00fdch a mobiln\u00fdch aplik\u00e1ci\u00ed (iOS &amp; Android)                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Hlasov\u00fd AI agent s prirodzenou viackolovou konverz\u00e1ciou a<a href=\"https:\/\/www.cloudtalk.io\/sk\/analyza-sentimentu\/\"> detekciou sentimentu v re\u00e1lnom \u010dase<\/a>                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Spracovanie arabsk\u00fdch dialektov \u2013 nat\u00edvne vyladen\u00e9 pre saudsk\u00fdch (Najdi, Hijazi) a emir\u00e1tskych hovorcov                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <a href=\"https:\/\/www.cloudtalk.io\/?p=4811\">Omnikan\u00e1lov\u00e1 podpora<\/a>: Hlas, WhatsApp a SMS spravovan\u00e9 z jedn\u00e9ho rozhrania                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <a href=\"https:\/\/www.cloudtalk.io\/sk\/integrovany-softver-pre-call-centra\/\">CRM integr\u00e1cie<\/a> so Salesforce, HubSpot, Zendesk, Pipedrive a Freshdesk                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Bal\u00edk AI Intelligence:<a href=\"https:\/\/www.cloudtalk.io\/speech-to-text\/\"> prepis hovorov<\/a>, sumariz\u00e1cia, ozna\u010dovanie a AI Scorecard (doplnok od \u20ac100\/mesiac)                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    <a href=\"https:\/\/www.cloudtalk.io\/skills-based-routing\/\">Inteligentn\u00e9 smerovanie<\/a>, smerovanie na z\u00e1klade zru\u010dnost\u00ed,<a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/zaradovanie-hovorov-do-fronty-co-to-je-ako-to-funguje-a-osvedcene-postupy\/\"> radenie hovorov<\/a> a n\u00e1stroje pre superv\u00edzorov v re\u00e1lnom \u010dase (<a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/monitorovanie-hovorov-co-to-je-ako-funguje-a-ake-su-vyhody\/\">\u0161epkanie do hovoru<\/a>, monitorovanie)                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Lok\u00e1lne umiestnenie d\u00e1t cez Oracle Cloud Riyadh Region \u2013 v s\u00falade so saudsk\u00fdmi r\u00e1mcami PDPL a SAMA                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Certifikovan\u00e9 ISO 27001:2022 s registr\u00e1ciami CST a CITC                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div><\/div><\/div>\n\n\n<h2 id=\"co-hovoria-pouzivatelia-o-ziwo\" class=\"wp-block-heading\">\u010co hovoria pou\u017e\u00edvatelia o ZIWO?<\/h2>\n\n<p>Na z\u00e1klade viac ako 200 overen\u00fdch recenzi\u00ed z G2, Capterra a TrustRadius<\/p>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--pros wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude0a \u010co sa pou\u017e\u00edvate\u013eom p\u00e1\u010di<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Jednoduch\u00e9 pou\u017e\u00edvanie, \u013eahk\u00e9 nastavenie a r\u00fdchla implement\u00e1cia \u2013 t\u00edmy hl\u00e1sili spustenie prev\u00e1dzky v priebehu t\u00fd\u017ed\u0148ov, nie \u0161tvr\u0165rokov                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Bilingv\u00e1lna podpora 24\/7 od miestnych arabsky a anglicky hovoriacich expertov, neust\u00e1le chv\u00e1len\u00e1 za r\u00fdchle \u010dasy odozvy                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Dizajn orientovan\u00fd na arab\u010dinu, vr\u00e1tane mo\u017enost\u00ed UI sprava do\u013eava, je vn\u00edman\u00fd ako hlavn\u00fd d\u00f4vod pre v\u00fdber ZIWO pred z\u00e1padn\u00fdmi alternat\u00edvami                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Spo\u013eahliv\u00e1 kvalita hlasu v\u010faka smerovaniu cez lok\u00e1lnych oper\u00e1torov, prekon\u00e1vaj\u00faca medzin\u00e1rodn\u00fdch konkurentov v latencii                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u201eP\u00e1\u010di sa mi, \u017ee sa \u013eahko pou\u017e\u00edva, m\u00f4\u017eete tie\u017e vlo\u017ei\u0165 telef\u00f3nne \u010d\u00edslo s k\u00f3dom krajiny a k\u00f3d sa automaticky zmen\u00ed na vybran\u00fd.\u201c<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">Overen\u00fd pou\u017e\u00edvate\u013e vo finan\u010dn\u00fdch slu\u017eb\u00e1ch<\/div><div class=\"quote-block__position\">Stredn\u00fd trh<\/div><\/div><\/div><a href=\"https:\/\/www.g2.com\/products\/ziwo\/reviews?target=blank&#038;rel=nofollow\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Cel\u00e1 recenzia <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--cons wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude24 \u010co sa pou\u017e\u00edvate\u013eom nep\u00e1\u010di<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Mobiln\u00e1 aplik\u00e1cia je pod\u013ea spr\u00e1v menej stabiln\u00e1 ako desktopov\u00e1 verzia, s ob\u010dasn\u00fdmi chybami a rozdielmi vo funkci\u00e1ch                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Hlasov\u00e9 oneskorenia 3 \u2013 5 sek\u00fand a ob\u010dasn\u00e9<a href=\"https:\/\/www.cloudtalk.io\/blog\/phone-call-quality-packet-loss-why-theyre-important\/\"> v\u00fdpadky hovorov<\/a> hl\u00e1sen\u00e9 po\u010das obdob\u00ed \u0161pi\u010dky                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Agenti s\u00fa okam\u017eite po prihl\u00e1sen\u00ed prepnut\u00ed online, \u010do sp\u00fa\u0161\u0165a prich\u00e1dzaj\u00face hovory predt\u00fdm, ako s\u00fa pripraven\u00ed                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    K\u00f3d krajiny sa mus\u00ed manu\u00e1lne vybra\u0165 pri ka\u017edom hovore \u2013 ch\u00fdba trval\u00e9 predvolen\u00e9 nastavenie, \u010do zvy\u0161uje riziko ch\u00fdb                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Prisp\u00f4sobenie ovl\u00e1dacieho panela je obmedzen\u00e9, pri\u010dom niektor\u00ed pou\u017e\u00edvatelia popisuj\u00fa rozhranie ako \u201e\u0165a\u017ekop\u00e1dne\u201c a hl\u00e1sia nedostato\u010dn\u00fa anal\u00fdzu trendov v<a href=\"https:\/\/www.cloudtalk.io\/call-statistics\/\"> module preh\u013eadov<\/a>                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u201eZatia\u013e \u010do ZIWO celkovo funguje dobre, ob\u010dasn\u00e9 syst\u00e9mov\u00e9 oneskorenia a v\u00fdpadky hovorov po\u010das \u0161pi\u010dky boli n\u00e1ro\u010dn\u00e9. Okrem toho by ovl\u00e1dac\u00ed panel preh\u013eadov mohol \u0165a\u017ei\u0165 z viacer\u00fdch mo\u017enost\u00ed prisp\u00f4sobenia, aby lep\u0161ie vyhovoval r\u00f4znym prev\u00e1dzkov\u00fdm potreb\u00e1m.\u201c<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">Shrouk A.<\/div><div class=\"quote-block__position\">Ved\u00faci t\u00edmu, spotrebite\u013esk\u00e9 slu\u017eby<\/div><\/div><\/div><a href=\"https:\/\/www.capterra.com\/p\/171265\/ZIWO\/reviews\/?target=blank&#038;rel=nofollow\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Cel\u00e1 recenzia <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div style=\"--rcc-slides-per-view: 2;\" class=\"wp-block-cloudtalk-review-card-carousel rcc--post-content wp-block-cloudtalk-review-card-carousel\" data-display-mode=\"post-content\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">\u010co hovoria \u013eudia o ZIWO na Capterra?<\/h2><p class=\"rcc__description\">Pozrite sa, \u010do hovoria skuto\u010dn\u00ed pou\u017e\u00edvatelia o produkte ZIWO na G2 \u2013 \u00faprimn\u00e9 recenzie, skuto\u010dn\u00e9 sk\u00fasenosti a sp\u00e4tn\u00e1 v\u00e4zba od t\u00edmov, ktor\u00e9 ho pou\u017e\u00edvali.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2022\/09\/capterra-logo.png\" alt=\"capterra recenzie calltools\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"3 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u201e\u0160tatistiky potrebuj\u00fa ukazova\u0165 viac anal\u00fdz a trendov pri prijat\u00fdch hovoroch. T\u00edm podpory mus\u00ed by\u0165 r\u00fdchlej\u0161\u00ed pri poskytovan\u00ed technickej podpory.\u201c<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Hassan M.<\/span><span class=\"review-card__tag review-card__tag--gray\">Mal\u00fd podnik<\/span><span class=\"review-card__tag review-card__tag--blue\">IT a prev\u00e1dzka<\/span><\/div><p class=\"review-card__company\">Finan\u010dn\u00e9 slu\u017eby<\/p><p class=\"review-card__position\">Superv\u00edzor kvality<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2022\/09\/capterra-logo.png\" alt=\"capterra recenzie calltools\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"3 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u201ePou\u017e\u00edvate\u013esk\u00e9 rozhranie je trochu \u0165a\u017ekop\u00e1dne, ale nie je to prek\u00e1\u017eka. A z\u00e1suvn\u00fd modul ZIWO s Freshdesk nepodporuje nahr\u00e1vanie hovorov pri vytv\u00e1ran\u00ed tiketu pomocou \u0161abl\u00f3ny.\u201c<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Vrushabh C.<\/span><span class=\"review-card__tag review-card__tag--gray\">Mal\u00fd podnik<\/span><span class=\"review-card__tag review-card__tag--blue\">IT a prev\u00e1dzka<\/span><\/div><p class=\"review-card__company\">Doprava<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2022\/09\/reversed-g2@2x.png\" alt=\"logo G2\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"3 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u201eZ\u00e1kazn\u00edcka podpora nie je v poriadku. Dlh\u00e9 \u010dasy odozvy, \u017eiadne odpovede.\u201c<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Daphne D.<\/span><span class=\"review-card__tag review-card__tag--gray\">Mal\u00fd podnik<\/span><span class=\"review-card__tag review-card__tag--blue\">IT a prev\u00e1dzka<\/span><\/div><p class=\"review-card__company\">V\u00fdroba elektrozariaden\u00ed<\/p><p class=\"review-card__position\">Mana\u017e\u00e9r predaja<\/p><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"ci ci--sticky wp-block-cloudtalk-content-item\"><div class=\"ci__header\"><img decoding=\"async\" class=\"ci__icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/SymbolZiwo.svg\" alt=\"Ziwo reviews \" width=\"32\" height=\"32\" loading=\"lazy\" \/><span class=\"ci__name\">ZIWO<\/span><\/div><div class=\"ci__items\"><div class=\"ci__item\"><span class=\"ci__label\">Zalo\u017een\u00e9<\/span><span class=\"ci__value\">2010<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Ve\u013ekos\u0165 t\u00edmu<\/span><span class=\"ci__value\">120+ zamestnancov<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Hodnotenie G2<\/span><span class=\"ci__value\">4.9\/5<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Po\u010diato\u010dn\u00e1 cena<\/span><span class=\"ci__value\">~\u20ac40\/pou\u017e\u00edvate\u013ea\/mesiac<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Pokrytie<\/span><span class=\"ci__value\">150+ kraj\u00edn<\/span><\/div><\/div><\/div><\/div>\n<\/div>\n\n\n<div class=\"wp-block-cloudtalk-homepage-hero-section wp-block-cloudtalk-homepage-hero-section\"><div class=\"homepage-hero-section homepage-hero-section--has-top-border\"><div class=\"homepage-hero-section__content\"><div class=\"homepage-hero-section__tags\"><span class=\"homepage-hero-section__tag\"><span>CloudTalk &#8211; #1 ZIWO Alternative<\/span><\/span><span class=\"homepage-hero-section__tag homepage-hero-section__tag--highlighted\"><img loading=\"lazy\" decoding=\"async\" class=\"homepage-hero-section__tag-icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"\" width=\"16\" height=\"16\" \/><span>2025 Winter Leader<\/span><\/span><\/div><div class=\"homepage-hero-section__headline\"><h2>H\u013ead\u00e1te alternat\u00edvu ZIWO?<\/h2><\/div><div class=\"homepage-hero-section__description\"><p>Zistite, pre\u010do 4,000+ firiem pre\u0161lo na CloudTalk pre vynikaj\u00facu kvalitu hovorov a funkcie poh\u00e1\u0148an\u00e9 AI.<\/p><\/div><div class=\"homepage-hero-section__buttons\"><a href=\"https:\/\/www.cloudtalk.io\/sk\/vyskusat-demo\/\" class=\"btn btn-regular btn-secondary\">Z\u00edskajte demo<\/a><a href=\"https:\/\/www.cloudtalk.io\/ziwo-alternative\/\" class=\"btn btn-regular btn-ghost\">Pozrite si porovnanie<\/a><\/div><div class=\"homepage-hero-section__logo-carousel\"><div class=\"wp-block-cloudtalk-logo-carousel wp-block-cloudtalk-logo-carousel\"><\/div><\/div><div class=\"homepage-hero-section__image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Product_Design.png\" alt=\"Hero image\" \/><div class=\"homepage-hero-section__video-blocks\"><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--1\"><div class=\"homepage-hero-section__video-text\">Pridajte ob\u013e\u00faben\u00e9 integr\u00e1cie<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Integracie_184x60.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--2\"><div class=\"homepage-hero-section__video-text\">Z\u00edskajte lok\u00e1lne \u010d\u00edsla<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Numbers_184x89.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--3\"><div class=\"homepage-hero-section__video-text\">Pridajte hlasov\u00fdch AI agentov<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Video_184x109.mp4\" autoplay loop playsinline muted><\/video><\/div><\/div><\/div><div class=\"homepage-hero-section__feature-highlights\"><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"22\" viewBox=\"0 0 23 22\" fill=\"none\"><path d=\"M14.5 2.5V1M18.4393 3.56066L19.5 2.5M19.5103 7.5H21.0103M20.9506 12C20.4489 17.0533 16.1853 21 11 21C5.47715 21 1 16.5228 1 11C1 5.81465 4.94668 1.5511 10 1.04938M11 7H15V11M14.6197 7C12.2653 10.3276 8.38636 12.5 4 12.5C2.9971 12.5 2.02072 12.3864 1.08302 12.1715\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Najlep\u0161ie hodnoten\u00fd na G2<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>CloudTalk, neust\u00e1le vysoko hodnoten\u00fd na G2, pom\u00e1ha t\u00edmom r\u00fdchlej\u0161ie sa rozbehn\u00fa\u0165, vyhn\u00fa\u0165 sa zlo\u017eitosti a spo\u013eahn\u00fa\u0165 sa na telef\u00f3nny syst\u00e9m, ktor\u00fd funguje pod\u013ea o\u010dak\u00e1vania od prv\u00e9ho d\u0148a.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 16C12.866 16 16 12.866 16 9C16 5.13401 12.866 2 9 2C5.13401 2 2 5.13401 2 9C2 12.866 5.13401 16 9 16Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M15 22C18.866 22 22 18.866 22 15C22 11.134 18.866 8 15 8C11.134 8 8 11.134 8 15C8 18.866 11.134 22 15 22Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>100+ integr\u00e1ci\u00ed<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Va\u0161e CRM, helpdesk a predajn\u00e9 n\u00e1stroje u\u017e medzi sebou komunikuj\u00fa. CloudTalk sa len pripoj\u00ed ku konverz\u00e1cii a rob\u00ed ju ove\u013ea produkt\u00edvnej\u0161ou.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M2.68675 15.6451L4.59494 14.5435C4.6983 14.4839 4.8196 14.4631 4.9369 14.4851L8.6914 15.1878C8.99995 15.2455 9.28478 15.008 9.28338 14.6941L9.26876 11.4045C9.26836 11.3151 9.29193 11.2272 9.33701 11.15L11.2317 7.90621C11.3303 7.73739 11.3215 7.52658 11.2091 7.3666L8.01892 2.82568M19.0002 4.85905C13.5002 7.50004 16.5 11 17.5002 11.5C19.3773 12.4384 21.9876 12.5 21.9876 12.5C21.9958 12.3344 22 12.1677 22 12C22 6.47715 17.5228 2 12 2C6.47715 2 2 6.47715 2 12C2 17.5228 6.47715 22 12 22C12.1677 22 12.3344 21.9959 12.5 21.9877M16.7578 21.9398L13.591 13.591L21.9398 16.7578L18.2376 18.2376L16.7578 21.9398Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Pokrytie vo viac ako 160 krajin\u00e1ch<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Od susedstva po cel\u00fd svet, CloudTalk udr\u017euje va\u0161e hovory jasn\u00e9, lok\u00e1lne a pripraven\u00e9 r\u00e1s\u0165 s va\u0161\u00edm podnikom.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<section class=\"cs cs--bg-gradient-to-blue cs--layout-stacked wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">CloudTalk vs ZIWO: Porovnanie<\/h2><p class=\"cs__description\">Pozrite sa, ako CloudTalk poskytuje vynikaj\u00faci v\u00fdkon tam, kde je to najd\u00f4le\u017eitej\u0161ie<\/p><\/div><\/div>\n<div class=\"cs__content\"><div class=\"wp-block-cloudtalk-before-after-table\"><div class=\"bat__table\"><div class=\"bat__row bat__row--header\"><div class=\"bat__cell bat__cell--label\"><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__column-header\">ZIWO<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__column-header\">CloudTalk<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Kvalita hovorov<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Hlasov\u00e9 oneskorenia 3 \u2013 5 sek\u00fand a v\u00fdpadky hovorov hl\u00e1sen\u00e9 po\u010das \u0161pi\u010dky. Smerovanie cez lok\u00e1lnych oper\u00e1torov funguje dobre v GCC, ale vo v\u00e4\u010d\u0161om rozsahu je nekonzistentn\u00e9.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Kri\u0161t\u00e1\u013eovo \u010dist\u00e1 kvalita hovorov podporen\u00e1 multi-oper\u00e1torovou infra\u0161trukt\u00farou pre nepreru\u0161ovan\u00fa komunik\u00e1ciu glob\u00e1lne.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Lok\u00e1lna pr\u00edtomnos\u0165<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Pokrytie vo viac ako 150 krajin\u00e1ch. Siln\u00e1 region\u00e1lna pr\u00edtomnos\u0165 v SAE a Saudskej Ar\u00e1bii prostredn\u00edctvom lok\u00e1lnych d\u00e1tov\u00fdch centier.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Pr\u00edstup k lok\u00e1lnym \u010d\u00edslam vo viac ako 160 krajin\u00e1ch. Automatick\u00e1 spr\u00e1va \u010d\u00edsel, rot\u00e1cia a prevencia spamu v \u0161tandardnej v\u00fdbave.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Integr\u00e1cie<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Viac ako 20 hotov\u00fdch konektorov s hlbok\u00fdm region\u00e1lnym zameran\u00edm. Otvoren\u00e9 API s viac ako 500 koncov\u00fdmi bodmi pre vlastn\u00e9 rie\u0161enia.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Bezprobl\u00e9mov\u00e1 synchroniz\u00e1cia v re\u00e1lnom \u010dase s HubSpot, Salesforce, Zendesk a viac ako 100 n\u00e1strojmi. Ka\u017ed\u00fd hovor zaznamenan\u00fd, ka\u017ed\u00e1 po\u017eiadavka vytvoren\u00e1 \u2013 automaticky.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Analytika<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">AI inteligencia vy\u017eaduje doplnok za \u20ac100\/mesiac. Analytika z\u00e1kladn\u00e9ho pl\u00e1nu je obmedzen\u00e1, s hl\u00e1sen\u00fdmi nedostatkami v prisp\u00f4soben\u00ed dashboardu.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Kompletn\u00e1 analytika so sledovan\u00edm v\u00fdkonu agentov, \u0161tatistikami kampan\u00ed a konverza\u010dnou inteligenciou \u2014 zahrnut\u00e1 a \u0161k\u00e1lovate\u013en\u00e1 bez pr\u00eddavn\u00fdch modulov.<\/span><\/div><\/div><\/div><div class=\"bat__slider\" aria-label=\"Comparison cards\"><div class=\"bat__slider-track\"><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Kvalita hovorov<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>ZIWO:<\/strong> Hlasov\u00e9 oneskorenia 3 \u2013 5 sek\u00fand a v\u00fdpadky hovorov hl\u00e1sen\u00e9 po\u010das \u0161pi\u010dky. Smerovanie cez lok\u00e1lnych oper\u00e1torov funguje dobre v GCC, ale vo v\u00e4\u010d\u0161om rozsahu je nekonzistentn\u00e9.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Kri\u0161t\u00e1\u013eovo \u010dist\u00e1 kvalita hovorov podporen\u00e1 multi-oper\u00e1torovou infra\u0161trukt\u00farou pre nepreru\u0161ovan\u00fa komunik\u00e1ciu glob\u00e1lne.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Lok\u00e1lna pr\u00edtomnos\u0165<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>ZIWO:<\/strong> Pokrytie vo viac ako 150 krajin\u00e1ch. Siln\u00e1 region\u00e1lna pr\u00edtomnos\u0165 v SAE a Saudskej Ar\u00e1bii prostredn\u00edctvom lok\u00e1lnych d\u00e1tov\u00fdch centier.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Pr\u00edstup k lok\u00e1lnym \u010d\u00edslam vo viac ako 160 krajin\u00e1ch. Automatick\u00e1 spr\u00e1va \u010d\u00edsel, rot\u00e1cia a prevencia spamu v \u0161tandardnej v\u00fdbave.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Integr\u00e1cie<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>ZIWO:<\/strong> Viac ako 20 hotov\u00fdch konektorov s hlbok\u00fdm region\u00e1lnym zameran\u00edm. Otvoren\u00e9 API s viac ako 500 koncov\u00fdmi bodmi pre vlastn\u00e9 rie\u0161enia.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Bezprobl\u00e9mov\u00e1 synchroniz\u00e1cia v re\u00e1lnom \u010dase s HubSpot, Salesforce, Zendesk a viac ako 100 n\u00e1strojmi. Ka\u017ed\u00fd hovor zaznamenan\u00fd, ka\u017ed\u00e1 po\u017eiadavka vytvoren\u00e1 \u2013 automaticky.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Analytika<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>ZIWO:<\/strong> AI inteligencia vy\u017eaduje doplnok za \u20ac100\/mesiac. Analytika z\u00e1kladn\u00e9ho pl\u00e1nu je obmedzen\u00e1, s hl\u00e1sen\u00fdmi nedostatkami v prisp\u00f4soben\u00ed dashboardu.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Kompletn\u00e1 analytika so sledovan\u00edm v\u00fdkonu agentov, \u0161tatistikami kampan\u00ed a konverza\u010dnou inteligenciou \u2014 zahrnut\u00e1 a \u0161k\u00e1lovate\u013en\u00e1 bez pr\u00eddavn\u00fdch modulov.<\/span><\/div><\/div><\/div><div class=\"bat__slider-dots\" role=\"tablist\" aria-label=\"Slide navigation\"><\/div><\/div><\/div><\/div>\n<\/div><\/section>\n\n<section class=\"cs cs--bg-white cs--layout-inline cs--has-top-border wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">Pre\u010do si vybra\u0165 CloudTalk namiesto ZIWO<\/h2><p class=\"cs__description\">Zistite, ako CloudTalk poskytuje \u0161pi\u010dkov\u00fd v\u00fdkon tam, kde na tom z\u00e1le\u017e\u00ed najviac<\/p><\/div><\/div>\n<div class=\"cs__content\"><div style=\"--fcg-cols: 3\" class=\"fcg wp-block-cloudtalk-feature-card-grid\"><div class=\"fcg__grid\"><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M12 12L7.72711 8.43926C7.09226 7.91022 6.77484 7.6457 6.54664 7.32144C6.34444 7.03413 6.19429 6.71354 6.10301 6.37428C6 5.99139 6 5.57819 6 4.7518V2M12 12L16.2729 8.43926C16.9077 7.91022 17.2252 7.6457 17.4534 7.32144C17.6556 7.03413 17.8057 6.71354 17.897 6.37428C18 5.99139 18 5.57819 18 4.7518V2M12 12L7.72711 15.5607C7.09226 16.0898 6.77484 16.3543 6.54664 16.6786C6.34444 16.9659 6.19429 17.2865 6.10301 17.6257C6 18.0086 6 18.4218 6 19.2482V22M12 12L16.2729 15.5607C16.9077 16.0898 17.2252 16.3543 17.4534 16.6786C17.6556 16.9659 17.8057 17.2865 17.897 17.6257C18 18.0086 18 18.4218 18 19.2482V22M4 2H20M4 22H20\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Hlasov\u00ed agenti s umelou inteligenciou, ktor\u00ed pracuj\u00fa 24\/7<\/h3><p class=\"fc__desc\">Nasa\u010fte <a href=\"https:\/\/www.cloudtalk.io\/sk\/ai-voice-agents\/\">hlasov\u00fdch agentov s umelou inteligenciou<\/a>, ktor\u00ed spracov\u00e1vaj\u00fa prich\u00e1dzaj\u00face hovory 24\/7 \u2014 kvalifikuj\u00fa leadov, odpovedaj\u00fa na \u010dast\u00e9 ot\u00e1zky, zbieraj\u00fa inform\u00e1cie a presmeruj\u00fa na spr\u00e1vny t\u00edm, ke\u010f je potrebn\u00fd \u013eudsk\u00fd dotyk.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6.09436 11.2288C6.03221 10.8282 5.99996 10.4179 5.99996 10C5.99996 5.58172 9.60525 2 14.0526 2C18.4999 2 22.1052 5.58172 22.1052 10C22.1052 10.9981 21.9213 11.9535 21.5852 12.8345C21.5154 13.0175 21.4804 13.109 21.4646 13.1804C21.4489 13.2512 21.4428 13.301 21.4411 13.3735C21.4394 13.4466 21.4493 13.5272 21.4692 13.6883L21.8717 16.9585C21.9153 17.3125 21.9371 17.4895 21.8782 17.6182C21.8266 17.731 21.735 17.8205 21.6211 17.8695C21.4911 17.9254 21.3146 17.8995 20.9617 17.8478L17.7765 17.3809C17.6101 17.3565 17.527 17.3443 17.4512 17.3448C17.3763 17.3452 17.3245 17.3507 17.2511 17.3661C17.177 17.3817 17.0823 17.4172 16.893 17.4881C16.0097 17.819 15.0524 18 14.0526 18C13.6344 18 13.2237 17.9683 12.8227 17.9073M7.63158 22C10.5965 22 13 19.5376 13 16.5C13 13.4624 10.5965 11 7.63158 11C4.66668 11 2.26316 13.4624 2.26316 16.5C2.26316 17.1106 2.36028 17.6979 2.53955 18.2467C2.61533 18.4787 2.65322 18.5947 2.66566 18.6739C2.67864 18.7567 2.68091 18.8031 2.67608 18.8867C2.67145 18.9668 2.65141 19.0573 2.61134 19.2383L2 22L4.9948 21.591C5.15827 21.5687 5.24 21.5575 5.31137 21.558C5.38652 21.5585 5.42641 21.5626 5.50011 21.5773C5.5701 21.5912 5.67416 21.6279 5.88227 21.7014C6.43059 21.8949 7.01911 22 7.63158 22Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">AI Dialer, ktor\u00fd doru\u010d\u00ed viac ako 80 konverz\u00e1ci\u00ed<\/h3><p class=\"fc__desc\">CloudTalkov <a href=\"https:\/\/www.cloudtalk.io\/?page_id=225716\">AI Dialer<\/a> umo\u017e\u0148uje v\u00e1\u0161mu odch\u00e1dzaj\u00facemu t\u00edmu automaticky prech\u00e1dza\u0165 zoznamy hovorov, preskakuje hlasov\u00e9 spr\u00e1vy a sp\u00e1ja agentov iba vtedy, ke\u010f zdvihne \u017eiv\u00e1 osoba.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M14.0497 6C15.0264 6.19057 15.924 6.66826 16.6277 7.37194C17.3314 8.07561 17.8091 8.97326 17.9997 9.95M14.0497 2C16.0789 2.22544 17.9713 3.13417 19.4159 4.57701C20.8606 6.01984 21.7717 7.91101 21.9997 9.94M10.2266 13.8631C9.02506 12.6615 8.07627 11.3028 7.38028 9.85323C7.32041 9.72854 7.29048 9.66619 7.26748 9.5873C7.18576 9.30695 7.24446 8.96269 7.41447 8.72526C7.46231 8.65845 7.51947 8.60129 7.63378 8.48698C7.98338 8.13737 8.15819 7.96257 8.27247 7.78679C8.70347 7.1239 8.70347 6.26932 8.27247 5.60643C8.15819 5.43065 7.98338 5.25585 7.63378 4.90624L7.43891 4.71137C6.90747 4.17993 6.64174 3.91421 6.35636 3.76987C5.7888 3.4828 5.11854 3.4828 4.55098 3.76987C4.2656 3.91421 3.99987 4.17993 3.46843 4.71137L3.3108 4.86901C2.78117 5.39863 2.51636 5.66344 2.31411 6.02348C2.08969 6.42298 1.92833 7.04347 1.9297 7.5017C1.93092 7.91464 2.01103 8.19687 2.17124 8.76131C3.03221 11.7947 4.65668 14.6571 7.04466 17.045C9.43264 19.433 12.295 21.0575 15.3284 21.9185C15.8928 22.0787 16.1751 22.1588 16.588 22.16C17.0462 22.1614 17.6667 22 18.0662 21.7756C18.4263 21.5733 18.6911 21.3085 19.2207 20.7789L19.3783 20.6213C19.9098 20.0898 20.1755 19.8241 20.3198 19.5387C20.6069 18.9712 20.6069 18.3009 20.3198 17.7333C20.1755 17.448 19.9098 17.1822 19.3783 16.6508L19.1835 16.4559C18.8339 16.1063 18.6591 15.9315 18.4833 15.8172C17.8204 15.3862 16.9658 15.3862 16.3029 15.8172C16.1271 15.9315 15.9523 16.1063 15.6027 16.4559C15.4884 16.5702 15.4313 16.6274 15.3644 16.6752C15.127 16.8453 14.7828 16.904 14.5024 16.8222C14.4235 16.7992 14.3612 16.7693 14.2365 16.7094C12.7869 16.0134 11.4282 15.0646 10.2266 13.8631Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">\u0160tatistiky s umelou inteligenciou pri 100 % va\u0161ich hovorov<\/h3><p class=\"fc__desc\">Okrem prepisovania, sumarizovania a ozna\u010dovania ka\u017ed\u00e9ho hovoru analyzuje <a href=\"https:\/\/www.cloudtalk.io\/sk\/inteligencia-konverzacie-na-baze-umelej-inteligencie\/\">AI konverza\u010dn\u00e1 inteligencia<\/a> sentiment a hodnot\u00ed v\u00fdkon na pozad\u00ed, posiela d\u00e1ta priamo do v\u00e1\u0161ho CRM.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 9V6C9 4.34315 7.65685 3 6 3C4.34315 3 3 4.34315 3 6C3 7.65685 4.34315 9 6 9H9ZM9 9V15M9 9H15M9 15V18C9 19.6569 7.65685 21 6 21C4.34315 21 3 19.6569 3 18C3 16.3431 4.34315 15 6 15H9ZM9 15H15M15 15H18C19.6569 15 21 16.3431 21 18C21 19.6569 19.6569 21 18 21C16.3431 21 15 19.6569 15 18V15ZM15 15V9M15 9V6C15 4.34315 16.3431 3 18 3C19.6569 3 21 4.34315 21 6C21 7.65685 19.6569 9 18 9H15Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Vysoko v\u00fdkonn\u00e9 postupy hovorov za p\u00e1r sek\u00fand<\/h3><p class=\"fc__desc\">Vytv\u00e1rajte smerovanie pomocou drag-and-drop <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/navrhar-toku-hovorov-vytvarajte-a-automatizujte-toky-hovorov\/\">Call Flow Designer-a<\/a>, ktor\u00fd sp\u00e1ja viac ako 20 podmienok \u2014 ako je logika zalo\u017een\u00e1 na zru\u010dnostiach a VIP priorita. Bez obmedzen\u00ed m\u00f4\u017eete \u0161k\u00e1lova\u0165 svoju logiku a prisp\u00f4sobi\u0165 sa ak\u00e9muko\u013evek n\u00e1rastu prev\u00e1dzky v priebehu nieko\u013ek\u00fdch min\u00fat.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M2 12H22M2 12C2 17.5228 6.47715 22 12 22M2 12C2 6.47715 6.47715 2 12 2M22 12C22 17.5228 17.5228 22 12 22M22 12C22 6.47715 17.5228 2 12 2M12 2C14.5013 4.73835 15.9228 8.29203 16 12C15.9228 15.708 14.5013 19.2616 12 22M12 2C9.49872 4.73835 8.07725 8.29203 8 12C8.07725 15.708 9.49872 19.2616 12 22\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Glob\u00e1lne \u010d\u00edsla s integrovanou reput\u00e1ciou<\/h3><p class=\"fc__desc\">Z\u00edskajte pr\u00edstup k <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/ziskajte-medzinarodne-virtualne-telefonne-cisla-pre-viac-ako-160-krajin\/\">medzin\u00e1rodn\u00fdm \u010d\u00edslam<\/a> v 160+ krajin\u00e1ch s automatickou rot\u00e1ciou, ktor\u00e1 zabra\u0148uje ozna\u010dovaniu ako spam bez potreby manu\u00e1lnej spr\u00e1vy.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 17.5H3.5M6.5 12H2M9 6.5H4M17 3L10.4036 12.235C10.1116 12.6438 9.96562 12.8481 9.97194 13.0185C9.97744 13.1669 10.0486 13.3051 10.1661 13.3958C10.3011 13.5 10.5522 13.5 11.0546 13.5H16L15 21L21.5964 11.765C21.8884 11.3562 22.0344 11.1519 22.0281 10.9815C22.0226 10.8331 21.9514 10.6949 21.8339 10.6042C21.6989 10.5 21.4478 10.5 20.9454 10.5H16L17 3Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Cel\u00fd v\u00e1\u0161 t\u00edm na\u017eivo za jedin\u00fd de\u0148<\/h3><p class=\"fc__desc\">Spustite prev\u00e1dzku u\u017e za jedno popoludnie s <a href=\"https:\/\/www.cloudtalk.io\/sk\/blog\/ako-nastavit-system-voip-v-7-jednoduchych-krokoch\/\">nastaven\u00edm, ktor\u00e9 je r\u00fdchle, jednoduch\u00e9 a pripraven\u00e9 na pou\u017eitie.<\/a> Va\u0161e integr\u00e1cie CRM a postupy hovorov s\u00fa nakonfigurovan\u00e9 v priebehu hod\u00edn, a cel\u00fd v\u00e1\u0161 t\u00edm sa dostane do akcie za jedin\u00fd de\u0148.<\/p><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/section>\n\n<div style=\"--rcc-slides-per-view: 2;\" class=\"wp-block-cloudtalk-review-card-carousel rcc--has-top-border wp-block-cloudtalk-review-card-carousel\" data-display-mode=\"section\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">Firmy, ktor\u00e9 pre\u0161li na CloudTalk<\/h2><p class=\"rcc__description\">Skuto\u010dn\u00e9 v\u00fdsledky od skuto\u010dn\u00fdch spolo\u010dnost\u00ed, ktor\u00e9 sa rozhodli pre zmenu \u2013 a nikdy sa nepozreli sp\u00e4\u0165.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201eNa starej platforme nebolo automatick\u00e9 vytv\u00e1ranie ticketov. Museli sme manu\u00e1lne kontrolova\u0165 z\u00e1znamy, aby sme zistili, ktor\u00e9 hovory boli zme\u0161kan\u00e9 a \u010di sa na ne nadviazalo. S\u0165a\u017eovalo to presn\u00e9 sledovanie po\u010dtu zme\u0161kan\u00fdch alebo spracovan\u00fdch hovorov.\u201c<br><br>\u201eKe\u010f sme pre\u0161li na CloudTalk, po\u010det zme\u0161kan\u00fdch hovorov klesol o 23 %. To nie je len \u010d\u00edslo; to s\u00fa z\u00e1kazn\u00edci, s ktor\u00fdmi sa dok\u00e1\u017eeme spoji\u0165 sk\u00f4r, ne\u017e bude neskoro.\u201c<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Ayif Amrullah<\/cite><p class=\"social-proof-block__position\">Mana\u017e\u00e9r dod\u00e1vate\u013esk\u00fdch oper\u00e1ci\u00ed v spolo\u010dnosti Aspire<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">23%<\/span><span class=\"social-proof-block__statistic-description\">Pokles zme\u0161kan\u00fdch hovorov<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">50%<\/span><span class=\"social-proof-block__statistic-description\">R\u00fdchlej\u0161ia kontrola kvality s analytikou<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/aspire-logo-dark.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/aspire\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">Predt\u00fdm: \u201eBola to kombin\u00e1cia preru\u0161en\u00fdch hovorov, dlh\u00fdch \u010dasov pripojenia a podpory, ktor\u00e1 jednoducho nebola k dispoz\u00edcii, ke\u010f sme ju potrebovali.\u201c<br><br>\u201eDoslova som si vytvorila porovn\u00e1vaciu tabu\u013eku telef\u00f3nnych rie\u0161en\u00ed. Ak rie\u0161enie neza\u0161krtlo v\u0161etky na\u0161e pol\u00ed\u010dka, ani som sa s nimi nechcela bavi\u0165.\u201c<br><br>Vo\u013eba bola jasn\u00e1: CloudTalk.<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Madeline<\/cite><p class=\"social-proof-block__position\">Mana\u017e\u00e9rka z\u00e1kazn\u00edckej sk\u00fasenosti (Glob\u00e1lna) v spolo\u010dnosti RateMyAgent<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">66%<\/span><span class=\"social-proof-block__statistic-description\">Zn\u00ed\u017eenie po\u010dtu hovorov o nov\u00fdch funkci\u00e1ch<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">25%<\/span><span class=\"social-proof-block__statistic-description\">Pokles s\u00favisiacich chatov\u00fdch\/e-mailov\u00fdch dopytov<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/09\/ratemyagent-logo-dark.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/ratemyagent\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201eS Aircall sme uviazli na miere prijatia hovorov 20\u201330 %. S CloudTalkom sme dosiahli 40\u201350 %. To urobilo obrovsk\u00fd rozdiel.\u201c<br><br>\u201eFunkciu ozna\u010dovania pou\u017e\u00edvame \u010dasto na sledovanie toho, kde sa leadi nach\u00e1dzaj\u00fa vo funnel-i. A dashboard pom\u00e1ha ka\u017ed\u00e9mu agentovi vidie\u0165, kde sa nach\u00e1dza.\u201c<br><br><br><br><\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Syon Joshi<\/cite><p class=\"social-proof-block__position\">Riadite\u013e marketingu v spolo\u010dnosti Velu<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">50%<\/span><span class=\"social-proof-block__statistic-description\">Miera prijatia hovorov<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">\u00dapln\u00e1<\/span><span class=\"social-proof-block__statistic-description\">Preh\u013ead o v\u00fdkone agentov<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/velu-logo-dark.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/velu\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-faq wp-block-cloudtalk-faq--white wp-block-cloudtalk-faq--has-top-border wp-block-cloudtalk-faq-v2\" data-display-mode=\"section\"><div class=\"faq-block\"><div class=\"faq-block__header\"><h2 class=\"faq-block__title\">Frequently Asked Questions<\/h2><\/div><div class=\"faq-block__items\"><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-52\"><h3 class=\"faq-item__question-text\"><strong><strong>Je Ziwo cloudov\u00fd?<\/strong><\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-52\"><div class=\"faq-item__answer\"><p>\u00c1no. Ziwo je plne <a href=\"https:\/\/www.cloudtalk.io\/blog\/what-is-contact-center-as-a-service-ccaas-and-why-do-you-need-it\/\">cloudov\u00e1 platforma kontaktn\u00e9ho centra<\/a>, \u010do znamen\u00e1, \u017ee nevy\u017eaduje \u017eiadny on-premise hardv\u00e9r. Agenti m\u00f4\u017eu vybavova\u0165 hovory z ak\u00e9hoko\u013evek miesta s internetov\u00fdm pripojen\u00edm pomocou desktopov\u00e9ho softv\u00e9rov\u00e9ho telef\u00f3nu alebo mobilnej aplik\u00e1cie. Ziwo tie\u017e vyu\u017e\u00edva AWS pre glob\u00e1lnu \u0161k\u00e1lovate\u013enos\u0165 a regi\u00f3n Rij\u00e1d Oracle Cloud pre s\u00falad s reziden\u010dnos\u0165ou \u00fadajov v Saudskej Ar\u00e1bii.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-53\"><h3 class=\"faq-item__question-text\"><strong><strong>Je CloudTalk spo\u013eahliv\u00fd?<\/strong><\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-53\"><div class=\"faq-item__answer\"><p>\u00c1no. CloudTalku d\u00f4veruje viac ako 4 000 firiem po celom svete a je neust\u00e1le vysoko hodnoten\u00fd na G2. Je postaven\u00fd na viacoper\u00e1torovej infra\u0161trukt\u00fare, ktor\u00e1 zais\u0165uje kri\u0161t\u00e1\u013eovo \u010dist\u00fa kvalitu hovorov a vysok\u00fa dostupnos\u0165 \u2014 bez nestability v \u0161pi\u010dk\u00e1ch, ktor\u00fa hl\u00e1sili niektor\u00ed pou\u017e\u00edvatelia Ziwo. Pozrite si, <a href=\"https:\/\/www.cloudtalk.io\/sk\/stena-lasky\/\">\u010do hovoria z\u00e1kazn\u00edci<\/a>.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-54\"><h3 class=\"faq-item__question-text\"><strong><strong><strong>Je Ziwo vhodn\u00fd pre t\u00edmy odch\u00e1dzaj\u00facich hovorov?<\/strong><\/strong><\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-54\"><div class=\"faq-item__answer\"><p>Ziwo pon\u00faka spo\u013eahliv\u00e9 funkcie pre odch\u00e1dzaj\u00face hovory, vr\u00e1tane click-to-call, automatick\u00e9ho zaznamen\u00e1vania do CRM a n\u00e1strojov na spr\u00e1vu kampan\u00ed. Nepon\u00faka v\u0161ak nat\u00edvny <a href=\"https:\/\/www.cloudtalk.io\/?page_id=296734\">power dialer<\/a> ani <a href=\"https:\/\/www.cloudtalk.io\/sk\/paralelny-dialer\/\">parallel dialer<\/a>, \u010do obmedzuje priepustnos\u0165 odch\u00e1dzaj\u00facich hovorov pre predajn\u00e9 t\u00edmy s vysok\u00fdm objemom. CloudTalkov <a href=\"https:\/\/www.cloudtalk.io\/sales-dialer\/\">AI Dialer<\/a> je \u0161peci\u00e1lne navrhnut\u00fd pre tento pr\u00edpad pou\u017eitia, \u010do umo\u017e\u0148uje agentom sp\u00e1ja\u0165 sa iba so \u017eiv\u00fdmi odpove\u010fami a automaticky preskakova\u0165 hlasov\u00e9 spr\u00e1vy.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-55\"><h3 class=\"faq-item__question-text\"><strong><strong><strong>Ako sa porovn\u00e1vaj\u00fa ceny Ziwo a CloudTalk?<\/strong><\/strong><\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-55\"><div class=\"faq-item__answer\"><p>Vstupn\u00fd syst\u00e9m Business Phone System od Ziwo za\u010d\u00edna na \u20ac40\/pou\u017e\u00edvate\u013e\/mesiac, zatia\u013e \u010do jeho vlajkov\u00e1 lo\u010f pl\u00e1n Cloud Contact Center stoj\u00ed \u20ac109\/pou\u017e\u00edvate\u013e\/mesiac. T\u00edm s 10 agentmi s doplnkom AI Intelligence a WhatsApp Chatbotom m\u00f4\u017ee o\u010dak\u00e1va\u0165 n\u00e1klady okolo \u20ac1 418\/mesiac pred poplatkami za telefonick\u00e9 slu\u017eby. <a href=\"https:\/\/www.cloudtalk.io\/sk\/cennik-softveru-pre-call-centra\/\">Ceny CloudTalku<\/a> za\u010d\u00ednaj\u00fa na ni\u017e\u0161ej vstupnej \u00farovni a zah\u0155\u0148aj\u00fa viac analytick\u00fdch a AI funkci\u00ed bez potreby viacer\u00fdch doplnkov na dosiahnutie porovnate\u013enej funk\u010dnosti.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-56\"><h3 class=\"faq-item__question-text\"><strong><strong><strong>Ktor\u00fd m\u00e1 lep\u0161ie integr\u00e1cie CRM: Ziwo alebo CloudTalk?<\/strong><\/strong><\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-56\"><div class=\"faq-item__answer\"><p>Obe platformy sa integruj\u00fa so Salesforce, HubSpot, Zendesk a Pipedrive. Ziwo pon\u00faka viac ako 20 konektorov s hlbok\u00fdm region\u00e1lnym zameran\u00edm a otvoren\u00e9 API s viac ako 500 koncov\u00fdmi bodmi. CloudTalk pon\u00faka <a href=\"https:\/\/www.cloudtalk.io\/sk\/integrovany-softver-pre-call-centra\/\">viac ako 100 integr\u00e1ci\u00ed<\/a> s obojsmernou synchroniz\u00e1ciou v re\u00e1lnom \u010dase \u2014 vr\u00e1tane automatick\u00e9ho zaznamen\u00e1vania hovorov, vytv\u00e1rania ticketov a aktualiz\u00e1ci\u00ed kontaktov \u2014 naprie\u010d \u0161ir\u0161ou \u0161k\u00e1lou glob\u00e1lnych n\u00e1strojov. <a href=\"https:\/\/www.cloudtalk.io\/sk\/integrovany-softver-pre-call-centra\/integracia-sluzby-pipedrive-telefonne-cislo-pre-hovory-sms-a-dalsie\/\">Integr\u00e1cia Pipedrive<\/a> a <a href=\"https:\/\/www.cloudtalk.io\/hubspot-power-dialer\/\">HubSpot Power Dialer<\/a> s\u00fa obzvl\u00e1\u0161\u0165 dobre hodnoten\u00e9.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-57\"><h3 class=\"faq-item__question-text\"><strong><strong><strong>Ako sa porovn\u00e1va smerovanie hovorov medzi Ziwo a CloudTalk?<\/strong><\/strong><\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-57\"><div class=\"faq-item__answer\"><p>Ziwo pon\u00faka <a href=\"https:\/\/www.cloudtalk.io\/inbound-call-routing\/\">inteligentn\u00e9 smerovanie<\/a>, smerovanie zalo\u017een\u00e9 na zru\u010dnostiach a spr\u00e1vu frontu hovorov v r\u00e1mci svojej \u00farovne Contact Center. CloudTalkov drag-and-drop <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/navrhar-toku-hovorov-vytvarajte-a-automatizujte-toky-hovorov\/\">Call Flow Designer<\/a> v\u0161ak podporuje viac ako 20 podmienok smerovania bez pevn\u00fdch obmedzen\u00ed, \u010do ho rob\u00ed v\u00fdrazne flexibilnej\u0161\u00edm pre komplexn\u00e9 prostredia podpory alebo predaja, ktor\u00e9 potrebuj\u00fa \u0161k\u00e1lova\u0165 logiku smerovania bez manu\u00e1lnych rie\u0161en\u00ed.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-58\"><h3 class=\"faq-item__question-text\"><strong><strong><strong>Pre\u010do firmy prech\u00e1dzaj\u00fa zo Ziwo na CloudTalk?<\/strong><\/strong><\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-58\"><div class=\"faq-item__answer\"><p>T\u00edmy sa zvy\u010dajne pres\u00favaj\u00fa na CloudTalk z troch d\u00f4vodov: predv\u00eddate\u013enej\u0161ie <a href=\"https:\/\/www.cloudtalk.io\/sk\/cennik-softveru-pre-call-centra\/\">ceny<\/a> bez z\u00e1vislosti na doplnkoch, lep\u0161ie n\u00e1stroje pre odch\u00e1dzaj\u00face hovory (<a href=\"https:\/\/www.cloudtalk.io\/sales-dialer\/\">AI Dialer<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/?page_id=296734\">power dialer<\/a>) a \u0161ir\u0161ie glob\u00e1lne pokrytie s <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/ziskajte-medzinarodne-virtualne-telefonne-cisla-pre-viac-ako-160-krajin\/\">automatickou spr\u00e1vou \u010d\u00edsel<\/a>. CloudTalk tie\u017e pon\u00faka podrobnej\u0161iu analytiku zahrnut\u00fa v z\u00e1kladnom pl\u00e1ne, zatia\u013e \u010do ekvivalentn\u00e9 funkcie Ziwo vy\u017eaduj\u00fa samostatn\u00e9 bal\u00ed\u010dky AI Intelligence. Pre\u010d\u00edtajte si viac o tom, <a href=\"https:\/\/www.cloudtalk.io\/ziwo-alternative-ga\/\">pre\u010do si firmy vyberaj\u00fa CloudTalk<\/a>.<\/p><\/div><\/div><\/div><\/div><div class=\"faq-block__cta\"><div class=\"faq-block__cta-image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/Avatar-group.png\" alt=\"\" \/><\/div><div class=\"faq-block__cta-content\"><h3 class=\"faq-block__cta-title\">M\u00e1te e\u0161te ot\u00e1zky?<\/h3><p class=\"faq-block__cta-description\">Nena\u0161li ste odpove\u010f, ktor\u00fa h\u013ead\u00e1te? Porozpr\u00e1vajte sa s na\u0161\u00edm priate\u013esk\u00fdm t\u00edmom.<\/p><div class=\"faq-block__cta-button\"><a href=\"https:\/\/www.cloudtalk.io\/demo-b\/\" class=\"btn btn-primary\">Kontaktujte n\u00e1s<\/a><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"demo-ab-block--section wp-block-cloudtalk-demo-ab\"><div class=\"demo-ab-block\"><div class=\"demo-ab-block__hero\"><div class=\"demo-ab-block__hero-content\"><h2 class=\"demo-ab-block__heading\">Pripraven\u00ed za\u017ei\u0165 \u0161pi\u010dkov\u00fa kvalitu hovorov?<\/h2><p class=\"demo-ab-block__hero-paragraph\">Pripojte sa k viac ako 4 000 firm\u00e1m, ktor\u00e9 d\u00f4veruj\u00fa CloudTalku pre svoje obchodn\u00e9 a podporn\u00e9 hovory. Zistite, pre\u010do CloudTalk prin\u00e1\u0161a lep\u0161ie v\u00fdsledky ako [Competitor Name].<\/p><div class=\"demo-ab-block__list-wrapper\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--numbered wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--numbered\"><ol class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">01<\/span>\n                        <div class=\"list-block__content\">\n                                            <\/div>\n        <\/li>\n<\/ol><\/div><\/div><\/div><\/div><\/div><div class=\"demo-ab-block__form-section\"><div class=\"demo-ab-block__form-wrap\"><div class=\"demo-ab-block__form-content demo-form\">\n<div class=\"ct-demo-form\">\n<!--[if lte IE 8]>\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2-legacy.js\"><\/script>\n<![endif]-->\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2.js\"><\/script>\n<script>\n\nlet searchParams = new URLSearchParams(window.location.search);\nsearchParams.has('filled_email');\nlet emailVal = searchParams.get('filled_email');\n\nhbspt.forms.create({\n\tregion: \"na1\",\n\tportalId: \"6195055\",\n\tformId: \"209cca80-551b-4b65-ae93-766d7218210e\",\n    onFormReady: function($form) {\n        $form.attr(\"data-default-form-id\", \"866072\");\n        if(emailVal) {\n            $form.find('input[name=\"email\"]').val(emailVal).change(); \n        }\n    },\n    onFormSubmit: function (form) {\n        window.dataLayer = window.dataLayer || [];\t \n        dataLayer.push({\n            'event': 'demoFormSubmitted',\n            'registrationFirstName': form.find(\"[name=firstname]\").val(),\n            'registrationLastName': form.find(\"[name=lastname]\").val(),\n            'registrationEmail': form.find(\"[name=email]\").val(),\n            'registrationPhoneNumber': form.find(\"[name=phone]\").val(),\n            'registrationUserNumber': form.find(\"[name=demo__users]\").find(\":selected\").val()\n        });\n    }\n});\n<\/script>\n<\/div>\n\n<div class=\"ct-referral-form\">\n<script>\n  hbspt.forms.create({\n    portalId: \"6195055\",\n    formId: \"6a618028-e42d-4ae6-bc9b-002fc38cc18a\",\n    region: \"na1\"\n  });\n<\/script>\n<\/div>\n<\/div><\/div><\/div><div class=\"demo-ab-block__rating-cards\"><div class=\"demo-ab-block__rating-cards-track\"><div class=\"demo-ab-block__rating-card\"><div class=\"demo-ab-block__rating-card-header\"><div class=\"demo-ab-block__rating-card-logos\"><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"G2 logo\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><\/div><div class=\"demo-ab-block__rating-card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_0)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_0\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g 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clip-path=\"url(#clip0_24831_3279_rating_0_2)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_2\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_3)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"demo-ab-block__rating-card-content\"><p class=\"demo-ab-block__rating-card-label\">Recenzie<\/p><p class=\"demo-ab-block__rating-card-number\">1,500+<\/p><\/div><\/div><div class=\"demo-ab-block__rating-card\"><div class=\"demo-ab-block__rating-card-header\"><div class=\"demo-ab-block__rating-card-logos\"><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/capterra.svg\" alt=\"\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><\/div><div class=\"demo-ab-block__rating-card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_1_0)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 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1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"url(#star-gradient-3n2)\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_1_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"demo-ab-block__rating-card-content\"><p class=\"demo-ab-block__rating-card-label\">Recenzie<\/p><p class=\"demo-ab-block__rating-card-number\">260+<\/p><\/div><\/div><div class=\"demo-ab-block__rating-card\"><div class=\"demo-ab-block__rating-card-header\"><div class=\"demo-ab-block__rating-card-logos\"><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/customer-1.png\" alt=\"\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/customer-2.png\" alt=\"\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/customer-3.png\" alt=\"\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><\/div><div class=\"demo-ab-block__rating-card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g 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class=\"demo-ab-block__rating-card-label\">Z\u00e1kazn\u00edci<\/p><p class=\"demo-ab-block__rating-card-number\">4,000+<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<p>Ziwo pon\u00faka spo\u013eahliv\u00e9 funkcie pre odch\u00e1dzaj\u00face hovory, vr\u00e1tane click-to-call, automatick\u00e9ho zaznamen\u00e1vania do CRM a n\u00e1strojov na spr\u00e1vu kampan\u00ed. Nepon\u00faka v\u0161ak nat\u00edvny <a href=\"https:\/\/www.cloudtalk.io\/?page_id=296734\">power dialer<\/a> ani <a href=\"https:\/\/www.cloudtalk.io\/sk\/paralelny-dialer\/\">parallel dialer<\/a>, \u010do obmedzuje priepustnos\u0165 odch\u00e1dzaj\u00facich hovorov pre predajn\u00e9 t\u00edmy s vysok\u00fdm objemom. CloudTalkov <a href=\"https:\/\/www.cloudtalk.io\/sales-dialer\/\">AI Dialer<\/a> je \u0161peci\u00e1lne navrhnut\u00fd pre tento pr\u00edpad pou\u017eitia, \u010do umo\u017e\u0148uje agentom sp\u00e1ja\u0165 sa iba so \u017eiv\u00fdmi odpove\u010fami a automaticky preskakova\u0165 hlasov\u00e9 spr\u00e1vy.<\/p>","protected":false},"excerpt":{"rendered":"<p>Ziwo pon\u00faka spo\u013eahliv\u00e9 funkcie pre odch\u00e1dzaj\u00face hovory, vr\u00e1tane click-to-call, automatick\u00e9ho zaznamen\u00e1vania do CRM a n\u00e1strojov na spr\u00e1vu kampan\u00ed. Nepon\u00faka v\u0161ak nat\u00edvny power dialer ani parallel dialer, \u010do obmedzuje priepustnos\u0165 odch\u00e1dzaj\u00facich hovorov pre predajn\u00e9 t\u00edmy s vysok\u00fdm objemom. CloudTalkov AI Dialer je \u0161peci\u00e1lne navrhnut\u00fd pre tento pr\u00edpad pou\u017eitia, \u010do umo\u017e\u0148uje agentom sp\u00e1ja\u0165 sa iba so \u017eiv\u00fdmi [&hellip;]<\/p>\n","protected":false},"author":149,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"ct-post-type":[],"ct-solution":[],"ct-industry":[],"ct-use-case":[],"ct-ai-voice-agent-type":[],"class_list":["post-330461","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.cloudtalk.io\/sk\/wp-json\/wp\/v2\/pages\/330461","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cloudtalk.io\/sk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.cloudtalk.io\/sk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/sk\/wp-json\/wp\/v2\/users\/149"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/sk\/wp-json\/wp\/v2\/comments?post=330461"}],"version-history":[{"count":0,"href":"https:\/\/www.cloudtalk.io\/sk\/wp-json\/wp\/v2\/pages\/330461\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.cloudtalk.io\/sk\/wp-json\/wp\/v2\/media?parent=330461"}],"wp:term":[{"taxonomy":"ct-post-type","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/sk\/wp-json\/wp\/v2\/ct-post-type?post=330461"},{"taxonomy":"ct-solution","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/sk\/wp-json\/wp\/v2\/ct-solution?post=330461"},{"taxonomy":"ct-industry","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/sk\/wp-json\/wp\/v2\/ct-industry?post=330461"},{"taxonomy":"ct-use-case","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/sk\/wp-json\/wp\/v2\/ct-use-case?post=330461"},{"taxonomy":"ct-ai-voice-agent-type","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/sk\/wp-json\/wp\/v2\/ct-ai-voice-agent-type?post=330461"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}},{"id":330460,"date":"2026-04-29T21:09:38","date_gmt":"2026-04-29T19:09:38","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/?page_id=330460"},"modified":"2026-04-29T21:09:41","modified_gmt":"2026-04-29T19:09:41","slug":"calltools","status":"publish","type":"page","link":"https:\/\/www.cloudtalk.io\/sk\/recenzie-telefonnych-systemov\/calltools\/","title":{"rendered":"Str\u00e1nka recenzie Calltools"},"content":{"rendered":"<div class=\"wp-block-cloudtalk-under-navigation-social-proof\"><div class=\"under-navigation-social-proof-block\"><div class=\"under-navigation-social-proof-block__cards\"><div class=\"under-navigation-social-proof-block__cards-track\"><div class=\"under-navigation-social-proof-block__card\" data-half-star=\"true\"><div class=\"under-navigation-social-proof-block__card-header\"><div class=\"under-navigation-social-proof-block__card-logos\"><div class=\"under-navigation-social-proof-block__card-logo\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/01\/G2.svg\" alt=\"G2\" class=\"under-navigation-social-proof-block__card-logo-image\" \/><\/div><\/div><div class=\"under-navigation-social-proof-block__card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_0_0)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 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\/><\/div><div class=\"under-navigation-social-proof-block__card-logo\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/02\/customer3-border.png\" alt=\"Customer\" class=\"under-navigation-social-proof-block__card-logo-image\" \/><\/div><\/div><div class=\"under-navigation-social-proof-block__card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_0)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 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7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_2\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_3)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"under-navigation-social-proof-block__card-content\"><p class=\"under-navigation-social-proof-block__card-number\">4,000+&nbsp;<\/p><p class=\"under-navigation-social-proof-block__card-label\">Z\u00e1kazn\u00edci<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-seo-hero wp-block-cloudtalk-seo-hero\"><div class=\"sh\"><h1 class=\"sh__title\">CallTools Recenzia 2026:\u2028<br>Funkcie, Ceny &amp; Sp\u00e4tn\u00e1 v\u00e4zba od pou\u017e\u00edvate\u013eov<\/h1><p class=\"sh__description\">Sk\u00famate CallTools? Zistite, \u010do hovoria skuto\u010dn\u00ed pou\u017e\u00edvatelia o kvalite hovorov, funkci\u00e1ch a podpore \u2013 a tie\u017e si pozrite, ako sa CloudTalk porovn\u00e1va.<\/p><div class=\"sh__buttons wp-block-buttons\"><div class=\"wp-block-button btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/sk\/vyskusat-demo\/\" class=\"wp-block-button__link wp-element-button\">Z\u00edskajte demo CloudTalk<\/a><\/div><div class=\"wp-block-button btn-ghost btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/calltools-alternative\/\" class=\"wp-block-button__link wp-element-button\">Alternat\u00edvy CallTools \u2192<\/a><\/div><\/div><\/div><\/div>\n\n\n<div class=\"wp-block-cloudtalk-row\" style=\"--column-widths:minmax(0, 280px) minmax(660px, 1fr) minmax(0, 280px);--mobile-order-1:2;--mobile-order-2:3;--mobile-order-3:1\">\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"wp-block-cloudtalk-table-of-contents\" data-level-depth=\"3\" data-total-items=\"3\"><div class=\"toc__heading\">Table of contents<\/div><div class=\"toc__list\"><div class=\"toc__item level-2\"><a href=\"#co-je-calltools\">\u010co je CallTools?<\/a><\/div><div class=\"toc__item level-3\"><a href=\"#ake-su-klucove-funkcie-calltools\">Ak\u00e9 s\u00fa k\u013e\u00fa\u010dov\u00e9 funkcie CallTools?<\/a><\/div><div class=\"toc__item level-2\"><a href=\"#co-hovoria-pouzivatelia-o-calltools\">\u010co hovoria pou\u017e\u00edvatelia o CallTools?<\/a><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><h2 id=\"co-je-calltools\" class=\"wp-block-heading\">\u010co je CallTools?<\/h2>\n\n<p>CallTools je<a href=\"https:\/\/www.cloudtalk.io\/blog\/what-is-contact-center-as-a-service-ccaas-and-why-do-you-need-it\/\"> cloudov\u00e1 platforma kontaktn\u00e9ho centra<\/a> vytvoren\u00e1 pre vysokor\u00fdchlostn\u00e9 odch\u00e1dzaj\u00face obchodn\u00e9 t\u00edmy. Funguje na pr\u00edsnom modeli \u201ebez hardv\u00e9ru, bez k\u00f3dovania, bez s\u0165ahovania\u201c, v\u010faka \u010domu sa r\u00fdchlo nasad\u00ed pre t\u00edmy SDR, BPO oper\u00e1cie a organiz\u00e1cie zameran\u00e9 na predaj v odvetviach ako nehnute\u013enosti, sol\u00e1rna energia a poistenie.<\/p>\n\n<p>Platforma sa prezentuje ako all-in-one rie\u0161enie pre t\u00edmy, kde je prim\u00e1rnym KPI po\u010det \u017eiv\u00fdch spojen\u00ed za hodinu. Intern\u00e9 tvrdenia CallTools nazna\u010duj\u00fa, \u017ee nov\u00ed z\u00e1kazn\u00edci \u010dasto zaznamenaj\u00fa n\u00e1rast pr\u00edjmov o viac ako 30 % u\u017e po\u010das prv\u00e9ho mesiaca nasadenia, a to najm\u00e4 v\u010faka ich <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/co-je-prediktivny-dialer-sprievodca-a-alternativy\/\">predikt\u00edvnemu dialeru<\/a>.<\/p>\n\n<p>Pre vysokoodbern\u00e9 odch\u00e1dzaj\u00face t\u00edmy zameran\u00e9 v\u00fdhradne na volanie do USA a Kanady CallTools sp\u013a\u0148a po\u010diato\u010dn\u00e9 po\u017eiadavky. Av\u0161ak, ke\u010f sa t\u00edmy rozrastaj\u00fa glob\u00e1lne, vy\u017eaduj\u00fa pracovn\u00e9 postupy poh\u00e1\u0148an\u00e9 AI alebo potrebuj\u00fa flexibilitu s prioritou mobiln\u00fdch zariaden\u00ed, pou\u017e\u00edvatelia \u010dasto n\u00e1ra\u017eaj\u00fa na nedostatky, ktor\u00e9 si vy\u017eaduj\u00fa n\u00e1kladn\u00e9 obch\u00e1dzky alebo n\u00e1stroje tret\u00edch str\u00e1n.<\/p>\n\n\n<div class=\"wp-block-cloudtalk-summary\"><div class=\"summary-block summary-block--sm\"><h3 id=\"ake-su-klucove-funkcie-calltools\" class=\"wp-block-heading\">Ak\u00e9 s\u00fa k\u013e\u00fa\u010dov\u00e9 funkcie CallTools?<\/h3>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Re\u017eimy predikt\u00edvneho, power a preview dialeru podporuj\u00face a\u017e 10 s\u00fabe\u017en\u00fdch liniek na agenta                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Vstavan\u00e9 CRM so spr\u00e1vou potenci\u00e1lnych z\u00e1kazn\u00edkov, sledovan\u00edm kampan\u00ed a dispoz\u00edciami hovorov                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Spracovanie prich\u00e1dzaj\u00facich hovorov s<a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/co-je-interaktivna-hlasova-odozva-ivrvyhody-a-nastavenie\/\"> prisp\u00f4soben\u00edm IVR<\/a> a pokro\u010dil\u00fdmi kontrolami fronty                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Monitorovanie agentov v re\u00e1lnom \u010dase, \u201ewhisper coaching\u201c a v\u00fdsledkov\u00e9 tabule v\u00fdkonnosti                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Vy\u010distenie DNC (zoznamu \u201enevolajte\u201c), ochrana \u010dasov\u00e9ho p\u00e1sma a n\u00e1stroje na dodr\u017eiavanie predpisov \u0161pecifick\u00fdch pre \u0161t\u00e1t                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Spr\u00e1va reput\u00e1cie \u010d\u00edsla s regist\u00e1ciou oper\u00e1tora a auditom stavu ID volaj\u00faceho                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Podpora webhookov a API pre synchroniz\u00e1ciu d\u00e1t CRM v re\u00e1lnom \u010dase                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div><\/div><\/div>\n\n\n<h2 id=\"co-hovoria-pouzivatelia-o-calltools\" class=\"wp-block-heading\">\u010co hovoria pou\u017e\u00edvatelia o CallTools?<\/h2>\n\n<p>Na z\u00e1klade overen\u00fdch recenzi\u00ed z G2, Capterra a Trustpilot<\/p>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--pros wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude0a \u010co pou\u017e\u00edvatelia miluj\u00fa<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Predikt\u00edvny dialer je vysoko efekt\u00edvny pre maximaliz\u00e1ciu \u017eiv\u00fdch spojen\u00ed za hodinu v odch\u00e1dzaj\u00facich kampaniach zameran\u00fdch na USA                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Vstavan\u00e1 spr\u00e1va kontaktov je dostato\u010dne robustn\u00e1 pre t\u00edmy bez extern\u00e9ho CRM                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    \u201eWhisper coaching\u201c a<a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/monitorovanie-hovorov-co-to-je-ako-funguje-a-ake-su-vyhody\/\"> n\u00e1stroje \u017eiv\u00e9ho monitorovania<\/a> s\u00fa siln\u00fdm hnac\u00edm motorom produktivity agentov v prostrediach BPO                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Vy\u010distenie DNC a n\u00e1stroje na dodr\u017eiavanie predpisov zni\u017euj\u00fa pr\u00e1vne riziko pre regulovan\u00e9 odvetvia                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Person\u00e1l podpory so s\u00eddlom v USA je popisovan\u00fd ako informovan\u00fd a pohotov\u00fd po\u010das pracovn\u00fdch hod\u00edn                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u201eCallTools mi pr\u00edde celkom u\u017e\u00edvate\u013esky pr\u00edvetiv\u00e9, \u010do si naozaj cen\u00edm. Ale najv\u00e4\u010d\u0161ia vec, ktor\u00e1 sa mi p\u00e1\u010d\u00ed, je podpora, ktor\u00fa dost\u00e1vate. Ke\u010f\u017ee je to nov\u00e1 platforma, ur\u010dite budete ma\u0165 ot\u00e1zky a oni s\u00fa r\u00fdchli v podpore, pri\u010dom s\u00fa ve\u013emi ch\u00e1pav\u00ed a trpezliv\u00ed.\u201c<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">Matt M.<\/div><div class=\"quote-block__position\">V\u00fdkonn\u00fd riadite\u013e, Stredn\u00fd trh<\/div><\/div><\/div><a href=\"https:\/\/www.g2.com\/products\/calltools\/reviews?target=blank&#038;rel=nofollow\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Cel\u00e1 recenzia <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--cons wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude24 \u010co pou\u017e\u00edvatelia nen\u00e1vidia<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    \u017diadna nat\u00edvna mobiln\u00e1 aplik\u00e1cia pre iOS alebo Android \u2013 z\u00e1stupcovia musia pou\u017e\u00edva\u0165 mobiln\u00fd prehliada\u010d alebo aplik\u00e1ciu SIP tretej strany, \u010do vytv\u00e1ra d\u00e1tov\u00e9 sil\u00e1 pre hovory poch\u00e1dzaj\u00face z mobiln\u00fdch zariaden\u00ed                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Probl\u00e9my s latenciou servera (zdokumentovan\u00e9 na ~2,68 sekundy) sp\u00f4sobuj\u00fa, \u017ee hovory s\u00fa ozna\u010den\u00e9 ako \u201ePrijat\u00e9\u201c bez toho, aby sa \u00faspe\u0161ne spojili s agentom \u2013 \u010do vedie k strate potenci\u00e1lnych z\u00e1kazn\u00edkov a po\u0161kodeniu prv\u00fdch dojmov                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Neprieh\u013eadn\u00e9 ceny na z\u00e1klade cenovej ponuky so skryt\u00fdmi n\u00e1kladmi: SMS \u00fa\u010dtovan\u00e9 za \u20ac0.015 za spr\u00e1vu, poplatky za nastavenie \u20ac500 \u2013 \u20ac1,500 a pr\u00edplatky za integr\u00e1ciu CRM vo v\u00fd\u0161ke \u20ac2,000 \u2013 \u20ac5,000 za komplexn\u00e9 pripojenia                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Nat\u00edvne funkcie AI s\u00fa obmedzen\u00e9 \u2013 prepis je zabezpe\u010dovan\u00fd prostredn\u00edctvom extern\u00fdch partnerov a automatizovan\u00e9 pracovn\u00e9 postupy pre n\u00e1sledn\u00e9 SMS spr\u00e1vy alebo bodovanie potenci\u00e1lnych z\u00e1kazn\u00edkov vy\u017eaduj\u00fa manu\u00e1lne nastavenie Zapier alebo vlastn\u00fa pr\u00e1cu s API                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Hl\u00e1sen\u00e1 nestabilita syst\u00e9mu po\u010das \u0161pi\u010diek prich\u00e1dzaj\u00faceho objemu, \u010do sp\u00f4sobuje stratu spojenia agentov v strede konverz\u00e1cie                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u201eKe\u010f\u017ee je to webov\u00e9, kvalita hovorov z\u00e1vis\u00ed od internetov\u00e9ho pripojenia. Spr\u00e1vy s\u00fa z\u00e1kladn\u00e9 metriky. Polia si nem\u00f4\u017eete prisp\u00f4sobi\u0165 tak, aby ste mohli rie\u0161i\u0165 ur\u010dit\u00e9 ciele alebo z\u00e1mery kampane.\u00a0\u201c<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">Maria Lenin L.<\/div><div class=\"quote-block__position\">Marketing a rozvoj podnikania<\/div><\/div><\/div><a href=\"https:\/\/www.capterra.com\/p\/149510\/Call-Center-Software\/reviews\/?target=blank&#038;rel=nofollow\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Cel\u00e1 recenzia <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div style=\"--rcc-slides-per-view: 2;\" class=\"wp-block-cloudtalk-review-card-carousel rcc--post-content wp-block-cloudtalk-review-card-carousel\" data-display-mode=\"post-content\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">\u010co hovoria \u013eudia o CallTools na Capterra a G2?<\/h2><p class=\"rcc__description\">Pozrite si, \u010do hovoria skuto\u010dn\u00ed pou\u017e\u00edvatelia o produkte CallTool na G2 \u2014 \u00fapr\u00edmn\u00e9 recenzie, skuto\u010dn\u00e9 sk\u00fasenosti a sp\u00e4tn\u00e1 v\u00e4zba od t\u00edmov, ktor\u00e9 ho pou\u017eili.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2022\/09\/capterra-logo.png\" alt=\"capterra recenzie calltools\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"2 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u201eStali sme sa testovac\u00edmi subjektmi takzvan\u00fdch \u201enov\u00fdch funkci\u00ed\u201c ich platformy. Technick\u00e1 podpora n\u00e1s posiela k n\u00e1\u0161mu z\u00e1kazn\u00edckemu z\u00e1stupcovi a hovor\u00ed, \u017ee sa n\u00e1m ozv\u00fa o nieko\u013eko dn\u00ed, nie hod\u00edn.\u201c<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Joe B.<\/span><span class=\"review-card__tag review-card__tag--gray\">Mal\u00e9 Podnikanie<\/span><span class=\"review-card__tag review-card__tag--blue\">IT a prev\u00e1dzka<\/span><\/div><p class=\"review-card__company\">Informa\u010dn\u00e9 technol\u00f3gie a slu\u017eby<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2022\/09\/capterra-logo.png\" alt=\"capterra recenzie calltools\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"3 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u201eNevyrie\u0161ili probl\u00e9m, ktor\u00fd som mal so svojimi agentmi; nemohli pou\u017ei\u0165 dialer CRM v r\u00e1mci webovej str\u00e1nky a museli sme stiahnu\u0165 extern\u00fd softv\u00e9r, aby mohli uskuto\u010d\u0148ova\u0165 a prij\u00edma\u0165 hovory.\u201c<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Alex F.<\/span><span class=\"review-card__tag review-card__tag--gray\">Mal\u00e9 Podnikanie<\/span><span class=\"review-card__tag review-card__tag--blue\">IT a prev\u00e1dzka<\/span><\/div><p class=\"review-card__company\">IT Finan\u010dn\u00e9 slu\u017eby<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2022\/09\/reversed-g2@2x.png\" alt=\"logo G2\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"4 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u201eSme st\u00e1le vo ve\u013emi po\u010diato\u010dn\u00fdch f\u00e1zach pou\u017e\u00edvania dialera, chv\u00ed\u013eu trv\u00e1, k\u00fdm si na funkcie zvyknete. Bolo by pekn\u00e9, keby existoval z\u00e1znam zo stretnutia, aby sme si ho mohli kedyko\u013evek prehra\u0165.\u201c<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Mark M.<\/span><span class=\"review-card__tag review-card__tag--gray\">Mal\u00e9 Podnikanie<\/span><span class=\"review-card__tag review-card__tag--blue\">IT a prev\u00e1dzka<\/span><\/div><p class=\"review-card__position\">COO<\/p><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"ci ci--sticky wp-block-cloudtalk-content-item\"><div class=\"ci__header\"><img decoding=\"async\" class=\"ci__icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/12\/calltools-logo.png\" alt=\"\" width=\"32\" height=\"32\" loading=\"lazy\" \/><span class=\"ci__name\">CallTools<\/span><\/div><div class=\"ci__items\"><div class=\"ci__item\"><span class=\"ci__label\">Zalo\u017een\u00e9<\/span><span class=\"ci__value\">2015<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Ve\u013ekos\u0165 t\u00edmu<\/span><span class=\"ci__value\">21\u201350 Zamestnancov<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Hodnotenie G2<\/span><span class=\"ci__value\">4.3\/5<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Po\u010diato\u010dn\u00e1 cena<\/span><span class=\"ci__value\">~ \u20ac101.99\/pou\u017e\u00edvate\u013e\/mesiac (ro\u010dne)<\/span><\/div><\/div><\/div><\/div>\n<\/div>\n\n\n<div class=\"wp-block-cloudtalk-homepage-hero-section wp-block-cloudtalk-homepage-hero-section\"><div class=\"homepage-hero-section homepage-hero-section--has-top-border\"><div class=\"homepage-hero-section__content\"><div class=\"homepage-hero-section__tags\"><span class=\"homepage-hero-section__tag\"><span>CloudTalk &#8211; #1 CallTools Alternative<\/span><\/span><span class=\"homepage-hero-section__tag homepage-hero-section__tag--highlighted\"><img loading=\"lazy\" decoding=\"async\" class=\"homepage-hero-section__tag-icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"\" width=\"16\" height=\"16\" \/><span>2025 Winter Leader<\/span><\/span><\/div><div class=\"homepage-hero-section__headline\"><h2>H\u013ead\u00e1te alternat\u00edvu CallTools?<\/h2><\/div><div class=\"homepage-hero-section__description\"><p>Zistite, pre\u010do sa 4,000+ firiem preplo na CloudTalk pre vynikaj\u00facu kvalitu hovorov a funkcie poh\u00e1\u0148an\u00e9 AI.<\/p><\/div><div class=\"homepage-hero-section__buttons\"><a href=\"https:\/\/www.cloudtalk.io\/sk\/vyskusat-demo\/\" class=\"btn btn-regular btn-secondary\">Z\u00edskajte demo<\/a><a href=\"https:\/\/www.cloudtalk.io\/calltools-alternative\/\" class=\"btn btn-regular btn-ghost\">Pozrite si porovnanie<\/a><\/div><div class=\"homepage-hero-section__logo-carousel\"><div class=\"wp-block-cloudtalk-logo-carousel wp-block-cloudtalk-logo-carousel\"><\/div><\/div><div class=\"homepage-hero-section__image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Product_Design.png\" alt=\"Hero image\" \/><div class=\"homepage-hero-section__video-blocks\"><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--1\"><div class=\"homepage-hero-section__video-text\">Pridajte ob\u013e\u00faben\u00e9 integr\u00e1cie<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Integracie_184x60.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--2\"><div class=\"homepage-hero-section__video-text\">Z\u00edskajte miestne \u010d\u00edsla<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Numbers_184x89.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--3\"><div class=\"homepage-hero-section__video-text\">Pridajte hlasov\u00fdch agentov AI<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Video_184x109.mp4\" autoplay loop playsinline muted><\/video><\/div><\/div><\/div><div class=\"homepage-hero-section__feature-highlights\"><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"22\" viewBox=\"0 0 23 22\" fill=\"none\"><path d=\"M14.5 2.5V1M18.4393 3.56066L19.5 2.5M19.5103 7.5H21.0103M20.9506 12C20.4489 17.0533 16.1853 21 11 21C5.47715 21 1 16.5228 1 11C1 5.81465 4.94668 1.5511 10 1.04938M11 7H15V11M14.6197 7C12.2653 10.3276 8.38636 12.5 4 12.5C2.9971 12.5 2.02072 12.3864 1.08302 12.1715\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Najlep\u0161ie hodnoten\u00fd na G2<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>CloudTalk, konzistentne vysoko hodnoten\u00fd na G2, pom\u00e1ha t\u00edmom r\u00fdchlej\u0161ie sa rozbehn\u00fa\u0165, vyhn\u00fa\u0165 sa zlo\u017eitosti a spo\u013eahn\u00fa\u0165 sa na telef\u00f3nny syst\u00e9m, ktor\u00fd funguje pod\u013ea o\u010dak\u00e1vania od prv\u00e9ho d\u0148a.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 16C12.866 16 16 12.866 16 9C16 5.13401 12.866 2 9 2C5.13401 2 2 5.13401 2 9C2 12.866 5.13401 16 9 16Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M15 22C18.866 22 22 18.866 22 15C22 11.134 18.866 8 15 8C11.134 8 8 11.134 8 15C8 18.866 11.134 22 15 22Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>100+ integr\u00e1ci\u00ed<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Va\u0161e CRM, helpdesk a predajn\u00e9 n\u00e1stroje u\u017e spolu komunikuj\u00fa. CloudTalk sa jednoducho pripojen\u00edm ku konverz\u00e1cii a urob\u00ed ju ove\u013ea produkt\u00edvnej\u0161ou.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M2.68675 15.6451L4.59494 14.5435C4.6983 14.4839 4.8196 14.4631 4.9369 14.4851L8.6914 15.1878C8.99995 15.2455 9.28478 15.008 9.28338 14.6941L9.26876 11.4045C9.26836 11.3151 9.29193 11.2272 9.33701 11.15L11.2317 7.90621C11.3303 7.73739 11.3215 7.52658 11.2091 7.3666L8.01892 2.82568M19.0002 4.85905C13.5002 7.50004 16.5 11 17.5002 11.5C19.3773 12.4384 21.9876 12.5 21.9876 12.5C21.9958 12.3344 22 12.1677 22 12C22 6.47715 17.5228 2 12 2C6.47715 2 2 6.47715 2 12C2 17.5228 6.47715 22 12 22C12.1677 22 12.3344 21.9959 12.5 21.9877M16.7578 21.9398L13.591 13.591L21.9398 16.7578L18.2376 18.2376L16.7578 21.9398Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Pokrytie vo viac ako 160 krajin\u00e1ch<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Od susedstva po cel\u00fd svet, CloudTalk udr\u017euje va\u0161e hovory \u010dist\u00e9, lok\u00e1lne a pripraven\u00e9 r\u00e1s\u0165 s va\u0161\u00edm podnikom.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<section class=\"cs cs--bg-gradient-to-blue cs--layout-stacked wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">CloudTalk vs CallTools: Porovnanie<\/h2><p class=\"cs__description\">Pozrite si, ako CloudTalk poskytuje vynikaj\u00faci v\u00fdkon tam, kde na tom najviac z\u00e1le\u017e\u00ed<\/p><\/div><\/div>\n<div class=\"cs__content\"><div class=\"wp-block-cloudtalk-before-after-table\"><div class=\"bat__table\"><div class=\"bat__row bat__row--header\"><div class=\"bat__cell bat__cell--label\"><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__column-header\">CallTools<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__column-header\">CloudTalk<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Kvalita hovorov<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Zaznamenan\u00e1 latencia servera ~2,68 sekundy, sp\u00f4sobuj\u00faca fant\u00f3mov\u00e9 pripojenia po\u010das obdob\u00ed vysok\u00e9ho prenosu. Hl\u00e1sen\u00e1 nestabilita syst\u00e9mu pri \u0161pi\u010dk\u00e1ch prich\u00e1dzaj\u00faceho objemu.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Kri\u0161t\u00e1\u013eovo \u010dist\u00e1 kvalita hovorov podporen\u00e1 infra\u0161trukt\u00farou viacer\u00fdch oper\u00e1torov pre nepreru\u0161ovan\u00fa komunik\u00e1ciu.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Lok\u00e1lna pr\u00edtomnos\u0165<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Prim\u00e1rne zameran\u00e9 na USA a Kanadu. \u017diadna automatick\u00e1 rot\u00e1cia \u010d\u00edsel \u2014 spr\u00e1va reput\u00e1cie si vy\u017eaduje manu\u00e1lne monitorovanie a regist\u00e1ciu oper\u00e1tora t\u00edmom.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Pr\u00edstup k lok\u00e1lnym \u010d\u00edslam vo viac ako 160 krajin\u00e1ch. Automatick\u00e1 spr\u00e1va \u010d\u00edsel, rot\u00e1cia a prevencia spamu zahrnut\u00e9 v z\u00e1kladnej v\u00fdbave.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Integr\u00e1cie<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Z\u00e1kladn\u00e9 webhooky m\u00f4\u017eu by\u0165 bezplatn\u00e9, ale komplexn\u00e9 pripojenia CRM (Salesforce, HubSpot) si vy\u017eaduj\u00fa dodato\u010dn\u00e9 ro\u010dn\u00e9 poplatky vo v\u00fd\u0161ke \u20ac2,000\u2013\u20ac5,000. \u017diadna nat\u00edvna obojsmern\u00e1 synchroniz\u00e1cia.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Bezprobl\u00e9mov\u00e1 synchroniz\u00e1cia v re\u00e1lnom \u010dase s HubSpot, Salesforce, Zendesk a viac ako 100 n\u00e1strojmi. Ka\u017ed\u00fd hovor zaznamenan\u00fd, ka\u017ed\u00fd l\u00edstok vytvoren\u00fd \u2014 automaticky.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Analytika<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Reporty o \u017eiv\u00fdch agentoch a historick\u00e9 sn\u00edmky s\u00fa k dispoz\u00edcii. Pokro\u010dil\u00e9 AI \u0161tatistiky, automatick\u00e1 transkripcia a zhrnutia konverz\u00e1ci\u00ed vy\u017eaduj\u00fa n\u00e1stroje tret\u00edch str\u00e1n alebo doplnky.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Kompletn\u00fd bal\u00edk anal\u00fdz so sledovan\u00edm v\u00fdkonnosti agentov, reportmi na \u00farovni kampan\u00ed a AI konverza\u010dnou inteligenciou \u2013 nat\u00edvne zahrnut\u00e9.<\/span><\/div><\/div><\/div><div class=\"bat__slider\" aria-label=\"Comparison cards\"><div class=\"bat__slider-track\"><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Kvalita hovorov<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CallTools:<\/strong> Zaznamenan\u00e1 latencia servera ~2,68 sekundy, sp\u00f4sobuj\u00faca fant\u00f3mov\u00e9 pripojenia po\u010das obdob\u00ed vysok\u00e9ho prenosu. Hl\u00e1sen\u00e1 nestabilita syst\u00e9mu pri \u0161pi\u010dk\u00e1ch prich\u00e1dzaj\u00faceho objemu.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Kri\u0161t\u00e1\u013eovo \u010dist\u00e1 kvalita hovorov podporen\u00e1 infra\u0161trukt\u00farou viacer\u00fdch oper\u00e1torov pre nepreru\u0161ovan\u00fa komunik\u00e1ciu.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Lok\u00e1lna pr\u00edtomnos\u0165<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CallTools:<\/strong> Prim\u00e1rne zameran\u00e9 na USA a Kanadu. \u017diadna automatick\u00e1 rot\u00e1cia \u010d\u00edsel \u2014 spr\u00e1va reput\u00e1cie si vy\u017eaduje manu\u00e1lne monitorovanie a regist\u00e1ciu oper\u00e1tora t\u00edmom.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Pr\u00edstup k lok\u00e1lnym \u010d\u00edslam vo viac ako 160 krajin\u00e1ch. Automatick\u00e1 spr\u00e1va \u010d\u00edsel, rot\u00e1cia a prevencia spamu zahrnut\u00e9 v z\u00e1kladnej v\u00fdbave.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Integr\u00e1cie<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CallTools:<\/strong> Z\u00e1kladn\u00e9 webhooky m\u00f4\u017eu by\u0165 bezplatn\u00e9, ale komplexn\u00e9 pripojenia CRM (Salesforce, HubSpot) si vy\u017eaduj\u00fa dodato\u010dn\u00e9 ro\u010dn\u00e9 poplatky vo v\u00fd\u0161ke \u20ac2,000\u2013\u20ac5,000. \u017diadna nat\u00edvna obojsmern\u00e1 synchroniz\u00e1cia.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Bezprobl\u00e9mov\u00e1 synchroniz\u00e1cia v re\u00e1lnom \u010dase s HubSpot, Salesforce, Zendesk a viac ako 100 n\u00e1strojmi. Ka\u017ed\u00fd hovor zaznamenan\u00fd, ka\u017ed\u00fd l\u00edstok vytvoren\u00fd \u2014 automaticky.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Analytika<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CallTools:<\/strong> Reporty o \u017eiv\u00fdch agentoch a historick\u00e9 sn\u00edmky s\u00fa k dispoz\u00edcii. Pokro\u010dil\u00e9 AI \u0161tatistiky, automatick\u00e1 transkripcia a zhrnutia konverz\u00e1ci\u00ed vy\u017eaduj\u00fa n\u00e1stroje tret\u00edch str\u00e1n alebo doplnky.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Kompletn\u00fd bal\u00edk anal\u00fdz so sledovan\u00edm v\u00fdkonnosti agentov, reportmi na \u00farovni kampan\u00ed a AI konverza\u010dnou inteligenciou \u2013 nat\u00edvne zahrnut\u00e9.<\/span><\/div><\/div><\/div><div class=\"bat__slider-dots\" role=\"tablist\" aria-label=\"Slide navigation\"><\/div><\/div><\/div><\/div>\n<\/div><\/section>\n\n<section class=\"cs cs--bg-white cs--layout-inline cs--has-top-border wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">Pre\u010do si vybra\u0165 CloudTalk namiesto CallTools<\/h2><p class=\"cs__description\">Zistite, ako CloudTalk poskytuje vynikaj\u00faci v\u00fdkon tam, kde na tom najviac z\u00e1le\u017e\u00ed<\/p><\/div><\/div>\n<div class=\"cs__content\"><div style=\"--fcg-cols: 3\" class=\"fcg wp-block-cloudtalk-feature-card-grid\"><div class=\"fcg__grid\"><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M12 12L7.72711 8.43926C7.09226 7.91022 6.77484 7.6457 6.54664 7.32144C6.34444 7.03413 6.19429 6.71354 6.10301 6.37428C6 5.99139 6 5.57819 6 4.7518V2M12 12L16.2729 8.43926C16.9077 7.91022 17.2252 7.6457 17.4534 7.32144C17.6556 7.03413 17.8057 6.71354 17.897 6.37428C18 5.99139 18 5.57819 18 4.7518V2M12 12L7.72711 15.5607C7.09226 16.0898 6.77484 16.3543 6.54664 16.6786C6.34444 16.9659 6.19429 17.2865 6.10301 17.6257C6 18.0086 6 18.4218 6 19.2482V22M12 12L16.2729 15.5607C16.9077 16.0898 17.2252 16.3543 17.4534 16.6786C17.6556 16.9659 17.8057 17.2865 17.897 17.6257C18 18.0086 18 18.4218 18 19.2482V22M4 2H20M4 22H20\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Hlasov\u00ed AI agenti, ktor\u00ed pracuj\u00fa 24\/7<\/h3><p class=\"fc__desc\">Nasadi\u0165 <a href=\"https:\/\/www.cloudtalk.io\/sk\/ai-voice-agents\/\">hlasov\u00fdch AI agentov<\/a>, ktor\u00ed spracov\u00e1vaj\u00fa prich\u00e1dzaj\u00face hovory 24\/7 \u2014 kvalifikuj\u00fa potenci\u00e1lnych z\u00e1kazn\u00edkov, odpovedaj\u00fa na \u010dast\u00e9 ot\u00e1zky, zbieraj\u00fa inform\u00e1cie a smeruj\u00fa hovory spr\u00e1vnemu t\u00edmu, ke\u010f je potrebn\u00fd \u013eudsk\u00fd z\u00e1sah.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6.09436 11.2288C6.03221 10.8282 5.99996 10.4179 5.99996 10C5.99996 5.58172 9.60525 2 14.0526 2C18.4999 2 22.1052 5.58172 22.1052 10C22.1052 10.9981 21.9213 11.9535 21.5852 12.8345C21.5154 13.0175 21.4804 13.109 21.4646 13.1804C21.4489 13.2512 21.4428 13.301 21.4411 13.3735C21.4394 13.4466 21.4493 13.5272 21.4692 13.6883L21.8717 16.9585C21.9153 17.3125 21.9371 17.4895 21.8782 17.6182C21.8266 17.731 21.735 17.8205 21.6211 17.8695C21.4911 17.9254 21.3146 17.8995 20.9617 17.8478L17.7765 17.3809C17.6101 17.3565 17.527 17.3443 17.4512 17.3448C17.3763 17.3452 17.3245 17.3507 17.2511 17.3661C17.177 17.3817 17.0823 17.4172 16.893 17.4881C16.0097 17.819 15.0524 18 14.0526 18C13.6344 18 13.2237 17.9683 12.8227 17.9073M7.63158 22C10.5965 22 13 19.5376 13 16.5C13 13.4624 10.5965 11 7.63158 11C4.66668 11 2.26316 13.4624 2.26316 16.5C2.26316 17.1106 2.36028 17.6979 2.53955 18.2467C2.61533 18.4787 2.65322 18.5947 2.66566 18.6739C2.67864 18.7567 2.68091 18.8031 2.67608 18.8867C2.67145 18.9668 2.65141 19.0573 2.61134 19.2383L2 22L4.9948 21.591C5.15827 21.5687 5.24 21.5575 5.31137 21.558C5.38652 21.5585 5.42641 21.5626 5.50011 21.5773C5.5701 21.5912 5.67416 21.6279 5.88227 21.7014C6.43059 21.8949 7.01911 22 7.63158 22Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">AI Dialer, ktor\u00fd poskytuje 80+ konverz\u00e1ci\u00ed<\/h3><p class=\"fc__desc\">AI Dialer od CloudTalku umo\u017e\u0148uje v\u00e1\u0161mu outbound t\u00edmu automaticky prech\u00e1dza\u0165 zoznamy hovorov, preskakuje hlasov\u00e9 schr\u00e1nky a sp\u00e1ja agentov iba vtedy, ke\u010f zdvihne \u017eiv\u00e1 osoba.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M14.0497 6C15.0264 6.19057 15.924 6.66826 16.6277 7.37194C17.3314 8.07561 17.8091 8.97326 17.9997 9.95M14.0497 2C16.0789 2.22544 17.9713 3.13417 19.4159 4.57701C20.8606 6.01984 21.7717 7.91101 21.9997 9.94M10.2266 13.8631C9.02506 12.6615 8.07627 11.3028 7.38028 9.85323C7.32041 9.72854 7.29048 9.66619 7.26748 9.5873C7.18576 9.30695 7.24446 8.96269 7.41447 8.72526C7.46231 8.65845 7.51947 8.60129 7.63378 8.48698C7.98338 8.13737 8.15819 7.96257 8.27247 7.78679C8.70347 7.1239 8.70347 6.26932 8.27247 5.60643C8.15819 5.43065 7.98338 5.25585 7.63378 4.90624L7.43891 4.71137C6.90747 4.17993 6.64174 3.91421 6.35636 3.76987C5.7888 3.4828 5.11854 3.4828 4.55098 3.76987C4.2656 3.91421 3.99987 4.17993 3.46843 4.71137L3.3108 4.86901C2.78117 5.39863 2.51636 5.66344 2.31411 6.02348C2.08969 6.42298 1.92833 7.04347 1.9297 7.5017C1.93092 7.91464 2.01103 8.19687 2.17124 8.76131C3.03221 11.7947 4.65668 14.6571 7.04466 17.045C9.43264 19.433 12.295 21.0575 15.3284 21.9185C15.8928 22.0787 16.1751 22.1588 16.588 22.16C17.0462 22.1614 17.6667 22 18.0662 21.7756C18.4263 21.5733 18.6911 21.3085 19.2207 20.7789L19.3783 20.6213C19.9098 20.0898 20.1755 19.8241 20.3198 19.5387C20.6069 18.9712 20.6069 18.3009 20.3198 17.7333C20.1755 17.448 19.9098 17.1822 19.3783 16.6508L19.1835 16.4559C18.8339 16.1063 18.6591 15.9315 18.4833 15.8172C17.8204 15.3862 16.9658 15.3862 16.3029 15.8172C16.1271 15.9315 15.9523 16.1063 15.6027 16.4559C15.4884 16.5702 15.4313 16.6274 15.3644 16.6752C15.127 16.8453 14.7828 16.904 14.5024 16.8222C14.4235 16.7992 14.3612 16.7693 14.2365 16.7094C12.7869 16.0134 11.4282 15.0646 10.2266 13.8631Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">AI \u0161tatistiky pre 100 % va\u0161ich hovorov<\/h3><p class=\"fc__desc\">Okrem prepisu, zhrnutia a ozna\u010dovania ka\u017ed\u00e9ho hovoru, <a href=\"https:\/\/www.cloudtalk.io\/sk\/inteligencia-konverzacie-na-baze-umelej-inteligencie\/\">AI konverza\u010dn\u00e1 inteligencia<\/a> analyzuje sentiment a hodnot\u00ed v\u00fdkonnos\u0165 na pozad\u00ed, odosielaj\u00fac d\u00e1ta priamo do v\u00e1\u0161ho CRM.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 9V6C9 4.34315 7.65685 3 6 3C4.34315 3 3 4.34315 3 6C3 7.65685 4.34315 9 6 9H9ZM9 9V15M9 9H15M9 15V18C9 19.6569 7.65685 21 6 21C4.34315 21 3 19.6569 3 18C3 16.3431 4.34315 15 6 15H9ZM9 15H15M15 15H18C19.6569 15 21 16.3431 21 18C21 19.6569 19.6569 21 18 21C16.3431 21 15 19.6569 15 18V15ZM15 15V9M15 9V6C15 4.34315 16.3431 3 18 3C19.6569 3 21 4.34315 21 6C21 7.65685 19.6569 9 18 9H15Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Vysoko v\u00fdkonn\u00e9 toky hovorov za p\u00e1r sek\u00fand<\/h3><p class=\"fc__desc\">Vytvorte smerovanie pomocou drag-and-drop <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/navrhar-toku-hovorov-vytvarajte-a-automatizujte-toky-hovorov\/\">N\u00e1vrh\u00e1ra tokov hovorov<\/a>, ktor\u00fd sp\u00e1ja viac ako 20 podmienok \u2014 napr\u00edklad logika zalo\u017een\u00e1 na zru\u010dnostiach a VIP priorita. Bez obmedzen\u00ed m\u00f4\u017eete \u0161k\u00e1lova\u0165 svoju logiku a prisp\u00f4sobi\u0165 sa ak\u00e9muko\u013evek n\u00e1rastu prev\u00e1dzky v priebehu nieko\u013ek\u00fdch min\u00fat.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M2 12H22M2 12C2 17.5228 6.47715 22 12 22M2 12C2 6.47715 6.47715 2 12 2M22 12C22 17.5228 17.5228 22 12 22M22 12C22 6.47715 17.5228 2 12 2M12 2C14.5013 4.73835 15.9228 8.29203 16 12C15.9228 15.708 14.5013 19.2616 12 22M12 2C9.49872 4.73835 8.07725 8.29203 8 12C8.07725 15.708 9.49872 19.2616 12 22\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Glob\u00e1lne \u010d\u00edsla so zabudovanou reput\u00e1ciou<\/h3><p class=\"fc__desc\">Z\u00edskajte pr\u00edstup k <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/ziskajte-medzinarodne-virtualne-telefonne-cisla-pre-viac-ako-160-krajin\/\">medzin\u00e1rodn\u00fdm \u010d\u00edslam<\/a> vo viac ako 160 krajin\u00e1ch s automatickou rot\u00e1ciou, ktor\u00e1 zabra\u0148uje ozna\u010dovaniu spamu bez nutnosti manu\u00e1lnej spr\u00e1vy.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 17.5H3.5M6.5 12H2M9 6.5H4M17 3L10.4036 12.235C10.1116 12.6438 9.96562 12.8481 9.97194 13.0185C9.97744 13.1669 10.0486 13.3051 10.1661 13.3958C10.3011 13.5 10.5522 13.5 11.0546 13.5H16L15 21L21.5964 11.765C21.8884 11.3562 22.0344 11.1519 22.0281 10.9815C22.0226 10.8331 21.9514 10.6949 21.8339 10.6042C21.6989 10.5 21.4478 10.5 20.9454 10.5H16L17 3Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Cel\u00fd v\u00e1\u0161 t\u00edm na\u017eivo za jedin\u00fd de\u0148<\/h3><p class=\"fc__desc\">Spustite sa u\u017e za jedno popoludnie s <a href=\"https:\/\/www.cloudtalk.io\/sk\/blog\/ako-nastavit-system-voip-v-7-jednoduchych-krokoch\/\">nastaven\u00edm, ktor\u00e9 je r\u00fdchle, jednoduch\u00e9 a pripraven\u00e9 na pou\u017eitie.<\/a> Va\u0161e integr\u00e1cie CRM a toky hovorov s\u00fa nakonfigurovan\u00e9 za nieko\u013eko hod\u00edn, a cel\u00fd v\u00e1\u0161 t\u00edm je v akcii za jedin\u00fd de\u0148.<\/p><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/section>\n\n<div style=\"--rcc-slides-per-view: 2;\" class=\"wp-block-cloudtalk-review-card-carousel rcc--has-top-border wp-block-cloudtalk-review-card-carousel\" data-display-mode=\"section\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">Firmy, ktor\u00e9 pre\u0161li na CloudTalk<\/h2><p class=\"rcc__description\">Skuto\u010dn\u00e9 v\u00fdsledky od skuto\u010dn\u00fdch firiem, ktor\u00e9 sa rozhodli pre zmenu \u2014 a nikdy sa nepozreli sp\u00e4\u0165.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201eNa starej platforme nebolo automatick\u00e9 vytv\u00e1ranie tiketov. Museli sme ru\u010dne kontrolova\u0165 z\u00e1znamy, aby sme zistili, ktor\u00e9 hovory boli zme\u0161kan\u00e9 a \u010di boli spracovan\u00e9. Bolo \u0165a\u017ek\u00e9 presne sledova\u0165, ko\u013eko hovorov sme zme\u0161kali alebo dok\u00e1zali spracova\u0165.\u201c<br><br>\u201ePo prechode na CloudTalk klesol po\u010det na\u0161ich zme\u0161kan\u00fdch hovorov o 23 %. To nie je len \u010d\u00edslo; to s\u00fa z\u00e1kazn\u00edci, s ktor\u00fdmi sa dok\u00e1\u017eeme spoji\u0165, ne\u017e bude pr\u00edli\u0161 neskoro.\u201c<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Ayif Amrullah<\/cite><p class=\"social-proof-block__position\">Mana\u017e\u00e9r dod\u00e1vate\u013esk\u00fdch oper\u00e1ci\u00ed v spolo\u010dnosti Aspire<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">23%<\/span><span class=\"social-proof-block__statistic-description\">Zn\u00ed\u017eenie po\u010dtu zme\u0161kan\u00fdch hovorov<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">50%<\/span><span class=\"social-proof-block__statistic-description\">R\u00fdchlej\u0161ia kontrola kvality s analytikou<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/aspire-logo-dark.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/aspire\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">Predt\u00fdm: \u201eBola to kombin\u00e1cia preru\u0161en\u00fdch hovorov, dlh\u00fdch \u010dasov pripojenia a podpory, ktor\u00e1 jednoducho nebola k dispoz\u00edcii, ke\u010f sme ju potrebovali.\u201c<br><br>\u201eDoslova som vytvoril tabu\u013eku na porovnanie telekomunika\u010dn\u00fdch rie\u0161en\u00ed. Ak rie\u0161enie neza\u0161krtlo v\u0161etky na\u0161e pol\u00ed\u010dka, ani som s nimi nechcel hovori\u0165.\u201c<br><br>Vo\u013eba bola jasn\u00e1: CloudTalk.<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Madeline<\/cite><p class=\"social-proof-block__position\">Mana\u017e\u00e9rka z\u00e1kazn\u00edckej sk\u00fasenosti (glob\u00e1lna) v spolo\u010dnosti RateMyAgent<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">66%<\/span><span class=\"social-proof-block__statistic-description\">Zn\u00ed\u017eenie po\u010dtu hovorov t\u00fdkaj\u00facich sa nov\u00fdch funkci\u00ed<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">25%<\/span><span class=\"social-proof-block__statistic-description\">Pokles s\u00favisiacich chatov\u00fdch\/e-mailov\u00fdch dopytov<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/09\/ratemyagent-logo-dark.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/ratemyagent\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201eS Aircall sme mali probl\u00e9m s mierou zdv\u00edhania hovorov na \u00farovni 20 \u2013 30 %. S CloudTalkom sme dosiahli 40 \u2013 50 %. To urobilo obrovsk\u00fd rozdiel.\u201c<br><br>\u201eFunkciu zna\u010diek \u010dasto pou\u017e\u00edvame na sledovanie toho, kde sa potenci\u00e1lni z\u00e1kazn\u00edci nach\u00e1dzaj\u00fa v lieviku. A dashboard pom\u00e1ha ka\u017ed\u00e9mu obchodn\u00edkovi vidie\u0165, kde sa nach\u00e1dza.\u201c<br><br><br><br><\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Syon Joshi<\/cite><p class=\"social-proof-block__position\">Riadite\u013e marketingu v spolo\u010dnosti Velu<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">50%<\/span><span class=\"social-proof-block__statistic-description\">Miera zdv\u00edhania hovorov<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">Pln\u00e1<\/span><span class=\"social-proof-block__statistic-description\">Vidite\u013enos\u0165 do v\u00fdkonnosti obchodn\u00edkov<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/velu-logo-dark.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/velu\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-faq wp-block-cloudtalk-faq--white wp-block-cloudtalk-faq--has-top-border wp-block-cloudtalk-faq-v2\" data-display-mode=\"section\"><div class=\"faq-block\"><div class=\"faq-block__header\"><h2 class=\"faq-block__title\">Frequently Asked Questions<\/h2><\/div><div class=\"faq-block__items\"><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-67\"><h3 class=\"faq-item__question-text\"><strong>Je CallTools cloudov\u00e9 rie\u0161enie?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-67\"><div class=\"faq-item__answer\"><p>\u00c1no. CallTools funguje kompletne v cloude \u2014 nie je potrebn\u00e9 in\u0161talova\u0165 \u017eiadny hardv\u00e9r ani s\u0165ahova\u0165 softv\u00e9r. Funguje cez webov\u00fd prehliada\u010d, \u010do tie\u017e znamen\u00e1, \u017ee neexistuje nat\u00edvna mobiln\u00e1 aplik\u00e1cia pre iOS alebo Android. Obchodn\u00edci, ktor\u00ed potrebuj\u00fa pracova\u0165 mimo svojho stola, musia pou\u017e\u00edva\u0165 mobiln\u00fd prehliada\u010d alebo SIP aplik\u00e1ciu tretej strany, \u010do m\u00f4\u017ee vytv\u00e1ra\u0165 medzery v<a href=\"https:\/\/www.cloudtalk.io\/sk\/integrovany-softver-pre-call-centra\/\"> synchroniz\u00e1cii CRM<\/a> a zaznamen\u00e1van\u00ed hovorov.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-68\"><h3 class=\"faq-item__question-text\"><strong>Je CloudTalk spo\u013eahliv\u00fd?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-68\"><div class=\"faq-item__answer\"><p>\u00c1no. CloudTalk je postaven\u00fd na multikari\u00e9rovej infra\u0161trukt\u00fare pokr\u00fdvaj\u00facej<a href=\"https:\/\/www.cloudtalk.io\/sk\/pokrytie-krajiny\/\"> viac ako 160 kraj\u00edn<\/a> a je konzistentne vysoko hodnoten\u00fd na G2 za <a href=\"https:\/\/www.cloudtalk.io\/blog\/phone-call-quality-packet-loss-why-they&#039;re-important\/\">kvalitu hovorov<\/a> a dostupnos\u0165. Na rozdiel od platforiem, ktor\u00e9 sa spoliehaj\u00fa na jedn\u00e9ho extern\u00e9ho poskytovate\u013ea VoIP, CloudTalk spravuje monitorovanie kvality priamo v platforme, bez potreby externej synchroniz\u00e1cie dashboardu.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-69\"><h3 class=\"faq-item__question-text\"><strong><strong>Je CallTools vhodn\u00fd pre studen\u00e9 hovory?<\/strong><\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-69\"><div class=\"faq-item__answer\"><p>CallTools m\u00f4\u017ee by\u0165 efekt\u00edvny pre <a href=\"https:\/\/www.cloudtalk.io\/sk\/blog\/cold-calling-v-roku-2024-strategie-a-poznatky\/\">studen\u00e9 hovory<\/a> s vysok\u00fdm objemom so zameran\u00edm na USA, najm\u00e4 pre t\u00edmy v oblasti nehnute\u013enost\u00ed, sol\u00e1rnej energie a BPO. Jeho predikt\u00edvny dialer podporuje a\u017e 10 simult\u00e1nnych liniek na agenta a zah\u0155\u0148a \u010distenie DNC a ochranu \u010dasov\u00fdch p\u00e1siem. T\u00edmy, ktor\u00e9 potrebuj\u00fa glob\u00e1lny dosah, nat\u00edvnu AI transkripciu alebo flexibilitu s prioritou mobiln\u00fdch zariaden\u00ed, v\u0161ak zistia, \u017ee platforma je obmedzuj\u00faca.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-70\"><h3 class=\"faq-item__question-text\"><strong><strong>Ako sa ceny CallTools porovn\u00e1vaj\u00fa s CloudTalkom?<\/strong><\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-70\"><div class=\"faq-item__answer\"><p>CallTools pou\u017e\u00edva cenov\u00fd model zalo\u017een\u00fd na ponuk\u00e1ch, ktor\u00fd je netransparentn\u00fd, k\u00fdm nekontaktujete ich obchodn\u00fd t\u00edm. Mesa\u010dn\u00e9 pl\u00e1ny stoja pribli\u017ene \u20ac119.99\/pou\u017e\u00edvate\u013e\/mesiac, s ro\u010dn\u00fdmi zmluvami okolo \u20ac101.99\/pou\u017e\u00edvate\u013e\/mesiac. Tieto \u010d\u00edsla nezah\u0155\u0148aj\u00fa SMS spr\u00e1vy (\u20ac0.015 za spr\u00e1vu), poplatky za nastavenie (\u20ac500\u2013\u20ac1,500) alebo pr\u00edplatky za integr\u00e1ciu CRM (\u20ac2,000\u2013\u20ac5,000 za komplexn\u00e9 pripojenia).<a href=\"https:\/\/www.cloudtalk.io\/sk\/cennik-softveru-pre-call-centra\/\"> Ceny CloudTalku<\/a> s\u00fa stup\u0148ovit\u00e9, transparentn\u00e9 a verejne dostupn\u00e9 \u2014 a zah\u0155\u0148aj\u00fa nahr\u00e1vanie, analytiku a integr\u00e1cie bez skryt\u00fdch dodato\u010dn\u00fdch n\u00e1kladov.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-71\"><h3 class=\"faq-item__question-text\"><strong><strong>Ktor\u00e9 rie\u0161enie m\u00e1 lep\u0161ie integr\u00e1cie CRM: CallTools alebo CloudTalk?<\/strong><\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-71\"><div class=\"faq-item__answer\"><p>CloudTalk pon\u00faka nat\u00edvnu, obojsmern\u00fa synchroniz\u00e1ciu v re\u00e1lnom \u010dase s<a href=\"https:\/\/www.cloudtalk.io\/sk\/integracia-call-centra-pre-hubspot\/\"> HubSpotom<\/a>,<a href=\"https:\/\/www.cloudtalk.io\/sk\/integrovany-softver-pre-call-centra\/integracia-telefonu-salesforce\/\"> Salesforce<\/a>,<a href=\"https:\/\/www.cloudtalk.io\/sk\/integrovany-softver-pre-call-centra\/integracia-call-centra-pre-zendesk\/\"> Zendeskom<\/a>,<a href=\"https:\/\/www.cloudtalk.io\/sk\/integrovany-softver-pre-call-centra\/integracia-sluzby-pipedrive-telefonne-cislo-pre-hovory-sms-a-dalsie\/\"> Pipedrive<\/a> a viac ako 100 \u010fal\u0161\u00edmi n\u00e1strojmi \u2014 pri\u010dom ka\u017ed\u00fd hovor je zaznamenan\u00fd a ka\u017ed\u00fd tiket automaticky vytvoren\u00fd. CallTools podporuje webhooky a z\u00e1kladn\u00e9 pripojenia API, ale komplexn\u00e9 integr\u00e1cie CRM \u010dasto vy\u017eaduj\u00fa vlastn\u00fa pr\u00e1cu s API a m\u00f4\u017eu pritiahnu\u0165 dodato\u010dn\u00e9 ro\u010dn\u00e9 poplatky vo v\u00fd\u0161ke \u20ac2,000\u2013\u20ac5,000. Automatizovan\u00e9 pracovn\u00e9 postupy pre n\u00e1sledn\u00e9 SMS spr\u00e1vy alebo bodovanie potenci\u00e1lnych z\u00e1kazn\u00edkov tie\u017e zvy\u010dajne vy\u017eaduj\u00fa Zapier alebo manu\u00e1lnu konfigur\u00e1ciu.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-72\"><h3 class=\"faq-item__question-text\"><strong><strong>Ako sa porovn\u00e1va smerovanie hovorov medzi CallTools a CloudTalkom?<\/strong><\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-72\"><div class=\"faq-item__answer\"><p>CloudTalk pon\u00faka nat\u00edvnu, obojsmern\u00fa synchroniz\u00e1ciu v re\u00e1lnom \u010dase s<a href=\"https:\/\/www.cloudtalk.io\/sk\/integracia-call-centra-pre-hubspot\/\"> HubSpotom<\/a>,<a href=\"https:\/\/www.cloudtalk.io\/sk\/integrovany-softver-pre-call-centra\/integracia-telefonu-salesforce\/\"> Salesforce<\/a>,<a href=\"https:\/\/www.cloudtalk.io\/sk\/integrovany-softver-pre-call-centra\/integracia-call-centra-pre-zendesk\/\"> Zendeskom<\/a>,<a href=\"https:\/\/www.cloudtalk.io\/sk\/integrovany-softver-pre-call-centra\/integracia-sluzby-pipedrive-telefonne-cislo-pre-hovory-sms-a-dalsie\/\"> Pipedrive<\/a> a viac ako 100 \u010fal\u0161\u00edmi n\u00e1strojmi \u2014 pri\u010dom ka\u017ed\u00fd hovor je zaznamenan\u00fd a ka\u017ed\u00fd tiket automaticky vytvoren\u00fd. CallTools podporuje webhooky a z\u00e1kladn\u00e9 pripojenia API, ale komplexn\u00e9 integr\u00e1cie CRM \u010dasto vy\u017eaduj\u00fa vlastn\u00fa pr\u00e1cu s API a m\u00f4\u017eu pritiahnu\u0165 dodato\u010dn\u00e9 ro\u010dn\u00e9 poplatky vo v\u00fd\u0161ke \u20ac2,000\u2013\u20ac5,000. Automatizovan\u00e9 pracovn\u00e9 postupy pre n\u00e1sledn\u00e9 SMS spr\u00e1vy alebo bodovanie potenci\u00e1lnych z\u00e1kazn\u00edkov tie\u017e zvy\u010dajne vy\u017eaduj\u00fa Zapier alebo manu\u00e1lnu konfigur\u00e1ciu.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-73\"><h3 class=\"faq-item__question-text\"><strong><strong>Ako sa porovn\u00e1va smerovanie hovorov medzi CallTools a CloudTalkom?<\/strong><\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-73\"><div class=\"faq-item__answer\"><p>Drag-and-drop<a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/navrhar-toku-hovorov-vytvarajte-a-automatizujte-toky-hovorov\/\"> N\u00e1vrh\u00e1r tokov hovorov<\/a> od CloudTalku podporuje viac ako 20 podmienok smerovania bez obmedzen\u00ed \u2014 vr\u00e1tane<a href=\"https:\/\/www.cloudtalk.io\/skills-based-routing\/\"> smerovania na z\u00e1klade zru\u010dnost\u00ed<\/a>,<a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/prioritna-fronta-hovorov-cloudtalk\/\"> VIP prioritn\u00fdch front<\/a> a adapt\u00e1cie na prev\u00e1dzku v re\u00e1lnom \u010dase. CallTools pon\u00faka IVR a spr\u00e1vu front pre prich\u00e1dzaj\u00face hovory, ale jeho logika smerovania je menej flexibiln\u00e1 a ne\u0161k\u00e1luje sa tak efekt\u00edvne pre t\u00edmy spravuj\u00face komplexn\u00fa podporu alebo obchodn\u00e9 toky.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-74\"><h3 class=\"faq-item__question-text\"><strong>Pre\u010do firmy prech\u00e1dzaj\u00fa z CallTools na CloudTalk?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-74\"><div class=\"faq-item__answer\"><p>Medzi naj\u010dastej\u0161ie d\u00f4vody patria: latencia servera sp\u00f4sobuj\u00faca falo\u0161n\u00e9 pripojenia a straten\u00fdch potenci\u00e1lnych z\u00e1kazn\u00edkov, \u017eiadna nat\u00edvna mobiln\u00e1 aplik\u00e1cia obmedzuj\u00faca produktivitu ter\u00e9nneho t\u00edmu, netransparentn\u00e9 ceny s neo\u010dak\u00e1van\u00fdmi poplatkami za SMS a integr\u00e1cie, obmedzen\u00e9 mo\u017enosti AI vy\u017eaduj\u00face extern\u00e9 n\u00e1stroje na vyplnenie medzery a podpora, ktor\u00e1 nie je dostupn\u00e1 mimo be\u017en\u00fdch pracovn\u00fdch hod\u00edn v USA. CloudTalk rie\u0161i v\u0161etky tieto probl\u00e9my s<a href=\"https:\/\/www.cloudtalk.io\/sk\/cennik-softveru-pre-call-centra\/\"> transparentn\u00fdmi cenami<\/a>,<a href=\"https:\/\/www.cloudtalk.io\/sk\/inteligencia-konverzacie-na-baze-umelej-inteligencie\/\"> nat\u00edvnou AI<\/a>, glob\u00e1lnymi mobiln\u00fdmi aplik\u00e1ciami,<a href=\"https:\/\/www.cloudtalk.io\/sk\/pokrytie-krajiny\/\"> pokryt\u00edm viac ako 160 kraj\u00edn<\/a> a nepretr\u017eitou podporou 24\/7.<\/p><\/div><\/div><\/div><\/div><div class=\"faq-block__cta\"><div class=\"faq-block__cta-image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/Avatar-group.png\" alt=\"\" \/><\/div><div class=\"faq-block__cta-content\"><h3 class=\"faq-block__cta-title\">M\u00e1te e\u0161te ot\u00e1zky?<\/h3><p class=\"faq-block__cta-description\">Nena\u0161li ste odpove\u010f, ktor\u00fa h\u013ead\u00e1te? Chatujte s na\u0161\u00edm priate\u013esk\u00fdm t\u00edmom.<\/p><div class=\"faq-block__cta-button\"><a href=\"https:\/\/www.cloudtalk.io\/demo-b\/\" class=\"btn btn-primary\">Kontaktujte n\u00e1s<\/a><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"demo-ab-block--section wp-block-cloudtalk-demo-ab\"><div class=\"demo-ab-block\"><div class=\"demo-ab-block__hero\"><div class=\"demo-ab-block__hero-content\"><h2 class=\"demo-ab-block__heading\">Pripraven\u00ed za\u017ei\u0165 vynikaj\u00facu kvalitu hovorov?<\/h2><p class=\"demo-ab-block__hero-paragraph\">Pripojte sa k viac ako 4 000 firm\u00e1m, ktor\u00e9 d\u00f4veruj\u00fa CloudTalku pre svoje obchodn\u00e9 a podporn\u00e9 hovory. Zistite, pre\u010do CloudTalk prin\u00e1\u0161a lep\u0161ie v\u00fdsledky ako [Competitor Name].<\/p><div class=\"demo-ab-block__list-wrapper\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--numbered wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--numbered\"><ol class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">01<\/span>\n                        <div class=\"list-block__content\">\n                                            <\/div>\n        <\/li>\n<\/ol><\/div><\/div><\/div><\/div><\/div><div class=\"demo-ab-block__form-section\"><div class=\"demo-ab-block__form-wrap\"><div class=\"demo-ab-block__form-content demo-form\">\n<div class=\"ct-demo-form\">\n<!--[if lte IE 8]>\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2-legacy.js\"><\/script>\n<![endif]-->\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2.js\"><\/script>\n<script>\n\nlet searchParams = new URLSearchParams(window.location.search);\nsearchParams.has('filled_email');\nlet emailVal = searchParams.get('filled_email');\n\nhbspt.forms.create({\n\tregion: \"na1\",\n\tportalId: \"6195055\",\n\tformId: \"209cca80-551b-4b65-ae93-766d7218210e\",\n    onFormReady: function($form) {\n        $form.attr(\"data-default-form-id\", \"866072\");\n        if(emailVal) {\n            $form.find('input[name=\"email\"]').val(emailVal).change(); \n        }\n    },\n    onFormSubmit: function (form) {\n        window.dataLayer = window.dataLayer || [];\t \n        dataLayer.push({\n            'event': 'demoFormSubmitted',\n            'registrationFirstName': form.find(\"[name=firstname]\").val(),\n            'registrationLastName': form.find(\"[name=lastname]\").val(),\n            'registrationEmail': form.find(\"[name=email]\").val(),\n            'registrationPhoneNumber': form.find(\"[name=phone]\").val(),\n            'registrationUserNumber': form.find(\"[name=demo__users]\").find(\":selected\").val()\n        });\n    }\n});\n<\/script>\n<\/div>\n\n<div class=\"ct-referral-form\">\n<script>\n  hbspt.forms.create({\n    portalId: \"6195055\",\n    formId: \"6a618028-e42d-4ae6-bc9b-002fc38cc18a\",\n    region: \"na1\"\n  });\n<\/script>\n<\/div>\n<\/div><\/div><\/div><div class=\"demo-ab-block__rating-cards\"><div class=\"demo-ab-block__rating-cards-track\"><div class=\"demo-ab-block__rating-card\"><div class=\"demo-ab-block__rating-card-header\"><div class=\"demo-ab-block__rating-card-logos\"><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"G2 logo\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><\/div><div class=\"demo-ab-block__rating-card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_0)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_0\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_1)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_1\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_2)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_2\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_3)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"demo-ab-block__rating-card-content\"><p class=\"demo-ab-block__rating-card-label\">Recenzie<\/p><p class=\"demo-ab-block__rating-card-number\">1,500+<\/p><\/div><\/div><div class=\"demo-ab-block__rating-card\"><div class=\"demo-ab-block__rating-card-header\"><div class=\"demo-ab-block__rating-card-logos\"><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/capterra.svg\" alt=\"\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><\/div><div class=\"demo-ab-block__rating-card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_1_0)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_1_0\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_1_1)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_1_1\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_1_2)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_1_2\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_1_3)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_1_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><defs><linearGradient id=\"star-gradient-3n2\" x1=\"0%\" y1=\"0%\" x2=\"100%\" y2=\"0%\"><stop offset=\"0%\" style=\"stop-color:#FDB022;stop-opacity:1\" \/><stop offset=\"50%\" style=\"stop-color:#FDB022;stop-opacity:1\" \/><stop offset=\"50%\" style=\"stop-color:#F5F5F5;stop-opacity:1\" \/><stop offset=\"100%\" style=\"stop-color:#F5F5F5;stop-opacity:1\" \/><\/linearGradient><\/defs><g clip-path=\"url(#clip0_24831_3279_rating_1_4)\"><path d=\"M9.53834 1.60996C9.70914 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7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_2\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_3)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"under-navigation-social-proof-block__card-content\"><p class=\"under-navigation-social-proof-block__card-number\">4,000+&nbsp;<\/p><p class=\"under-navigation-social-proof-block__card-label\">Z\u00e1kazn\u00edci<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-seo-hero wp-block-cloudtalk-seo-hero\"><div class=\"sh\"><h1 class=\"sh__title\">Recenzia LiveAgent 2026:<br>Funkcie, Ceny &amp; Sp\u00e4tn\u00e1 v\u00e4zba od pou\u017e\u00edvate\u013eov<\/h1><p class=\"sh__description\">Sk\u00famate LiveAgent? Zistite, \u010do hovoria skuto\u010dn\u00ed pou\u017e\u00edvatelia o kvalite hovorov, funkci\u00e1ch a podpore \u2013 a ako sa CloudTalk porovn\u00e1va.<\/p><div class=\"sh__buttons wp-block-buttons\"><div class=\"wp-block-button btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/sk\/vyskusat-demo\/\" class=\"wp-block-button__link wp-element-button\">Z\u00edskajte demo CloudTalku<\/a><\/div><div class=\"wp-block-button btn-ghost btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/top-cloudtalk-alternatives-and-competitors\/\" class=\"wp-block-button__link wp-element-button\">Alternat\u00edvy LiveAgent \u2192<\/a><\/div><\/div><\/div><\/div>\n\n\n<div class=\"wp-block-cloudtalk-row\" style=\"--column-widths:minmax(0, 280px) minmax(660px, 1fr) minmax(0, 280px);--mobile-order-1:2;--mobile-order-2:3;--mobile-order-3:1\">\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"wp-block-cloudtalk-table-of-contents\" data-level-depth=\"3\" data-total-items=\"3\"><div class=\"toc__heading\">Table of contents<\/div><div class=\"toc__list\"><div class=\"toc__item level-2\"><a href=\"#co-je-liveagent\">\u010co je LiveAgent?<\/a><\/div><div class=\"toc__item level-3\"><a href=\"#what-are-liveagents-key-features\">What are LiveAgent&#039;s Key Features?<\/a><\/div><div class=\"toc__item level-2\"><a href=\"#co-hovoria-pouzivatelia-o-liveagente\">\u010co hovoria pou\u017e\u00edvatelia o LiveAgente?<\/a><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><h2 id=\"co-je-liveagent\" class=\"wp-block-heading\">\u010co je LiveAgent?<\/h2>\n\n<p>LiveAgent je <a href=\"https:\/\/www.cloudtalk.io\/blog\/what-is-a-cloud-phone-system\/\">cloudov\u00e1<\/a> platforma pre helpdesk s vlastnou spr\u00e1vou, vytvoren\u00e1 pre mal\u00e9 a stredne ve\u013ek\u00e9 t\u00edmy podpory. P\u00f4vodne vyvinut\u00e1 v roku 2004 v Bratislave, na Slovensku, nevznikla ako intern\u00e9 rie\u0161enie skuto\u010dn\u00e9ho probl\u00e9mu \u2013 jej zakladatelia toti\u017e nemohli n\u00e1js\u0165 viac kan\u00e1lov\u00fd helpdesk, ktor\u00fd by sp\u013a\u0148al ich vlastn\u00e9 potreby, a tak ho vyvinuli.<\/p>\n\n<p>Platforma sa prezentuje ako \u201epremos\u0165ovacie\u201c rie\u0161enie pre t\u00edmy, ktor\u00e9 prer\u00e1stli zdie\u013ean\u00e9 schr\u00e1nky, ale pova\u017euj\u00fa podnikov\u00e9 n\u00e1stroje ako Zendesk za zbyto\u010dne komplexn\u00e9 a drah\u00e9. Jej univerz\u00e1lna schr\u00e1nka konvertuje ka\u017ed\u00fa prich\u00e1dzaj\u00facu komunik\u00e1ciu \u2013 e-mail, live chat, hlas a soci\u00e1lne m\u00e9di\u00e1 \u2013 do \u0161tandardizovan\u00e9ho tiketu, \u010d\u00edm eliminuje prep\u00ednanie kontextu, ktor\u00e9 spoma\u013euje t\u00edmy podpory. <\/p>\n\n<p>Pre organiz\u00e1cie, kde je telefonick\u00e1 podpora kritick\u00e1, je vstavan\u00e9 nat\u00edvne call centrum LiveAgent obzvl\u00e1\u0161\u0165 siln\u00fdm rozli\u0161ovac\u00edm prvkom; v\u00e4\u010d\u0161ina konkurentov pova\u017euje hlas za <span style=\"box-sizing: border-box; margin: 0px; padding: 0px;\">drah\u00fd<a href=\"https:\/\/www.cloudtalk.io\/sk\/blog\/ceny-softveru-call-centra-kolko-bude-stat-v-roku-2024\/\" target=\"_blank\">&nbsp;doplnok<\/a><\/span><a href=\"https:\/\/www.cloudtalk.io\/sk\/blog\/ceny-softveru-call-centra-kolko-bude-stat-v-roku-2024\/\"><\/a>.<\/p>\n\n\n<div class=\"wp-block-cloudtalk-summary\"><div class=\"summary-block summary-block--sm\">\n<h3 class=\"wp-block-heading\">What are LiveAgent&#8217;s Key Features?<\/h3>\n\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Univerz\u00e1lna schr\u00e1nka s<a href=\"https:\/\/www.cloudtalk.io\/?p=4811\"> omnichannel<\/a> normaliz\u00e1ciou tiketov (e-mail, live chat, hlas, soci\u00e1lne siete)                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Vstavan\u00e9 nat\u00edvne call centrum s<a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/co-je-interaktivna-hlasova-odozva-ivrvyhody-a-nastavenie\/\"> n\u00e1vrh\u00e1rom IVR<\/a>,<a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/nahravanie-v-call-centre-automaticke-zachytavanie-hovorov\/\"> nahr\u00e1van\u00edm hovorov<\/a> a ACD                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Live chat v re\u00e1lnom \u010dase s n\u00e1h\u013eadom p\u00edsania Sneak Peek a monitorovan\u00edm n\u00e1v\u0161tevn\u00edkov                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    AI Chatbot a AI asistent odpoved\u00ed vyu\u017e\u00edvaj\u00faci FlowHunt a OpenAI (model BYOK)                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Viac ako 200 nat\u00edvnych integr\u00e1ci\u00ed plus 3 000+ aplik\u00e1ci\u00ed cez Zapier (<a href=\"https:\/\/www.cloudtalk.io\/sk\/shopify\/\">Shopify<\/a>,<a href=\"https:\/\/www.cloudtalk.io\/sk\/integrovany-softver-pre-call-centra\/integracia-telefonu-salesforce\/\"> Salesforce<\/a>,<a href=\"https:\/\/www.cloudtalk.io\/sk\/integracia-call-centra-pre-hubspot\/\"> HubSpot<\/a>)                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Mo\u017enos\u0165 on-premise nasadenia s vlastnou spr\u00e1vou pre regulovan\u00e9 odvetvia                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div><\/div><\/div>\n\n\n<h2 id=\"co-hovoria-pouzivatelia-o-liveagente\" class=\"wp-block-heading\">\u010co hovoria pou\u017e\u00edvatelia o LiveAgente?<\/h2>\n\n<p>Na z\u00e1klade 400+ overen\u00fdch recenzi\u00ed z G2, Capterra a Gartner Peer Insights<\/p>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--pros wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude0a \u010co sa pou\u017e\u00edvate\u013eom p\u00e1\u010di<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    V\u00fdnimo\u010dn\u00e1 hustota funkci\u00ed za dan\u00fa cenu \u2013 spr\u00e1va tiketov, live chat, hlas a soci\u00e1lne siete v jednom pl\u00e1ne                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Vstavan\u00e9 call centrum, ktor\u00e9 konkuruje samostatn\u00fdm telefonick\u00fdm n\u00e1strojom bez dodato\u010dn\u00fdch licen\u010dn\u00fdch n\u00e1kladov                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Podpora pre 42 jazykov a robustn\u00e1 <a href=\"https:\/\/www.cloudtalk.io\/blog\/factors-influencing-service-quality-in-a-call-center\/\">spr\u00e1va SLA<\/a> dostupn\u00e1 od pl\u00e1nu Medium                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Mo\u017enos\u0165 lok\u00e1lneho nasadenia (self-hosted) ide\u00e1lna pre po\u017eiadavky GDPR, HIPAA a d\u00e1tov\u00fa suverenitu                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u201eNajviac sa mi na LiveAgente p\u00e1\u010di jeho jednoduchos\u0165 pou\u017eitia. Schopnos\u0165 kategorizova\u0165 tikety pod\u013ea oddelenia podpory alebo projektu u\u013eah\u010dila r\u00fdchlu identifik\u00e1ciu a presmerovanie \u00faloh na pr\u00edslu\u0161n\u00fa stranu.\u00a0\u201c<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">Lea S.<\/div><div class=\"quote-block__position\">Mana\u017e\u00e9rka soci\u00e1lnych m\u00e9di\u00ed<\/div><\/div><\/div><a href=\"https:\/\/www.g2.com\/products\/liveagent\/reviews?target=blank&#038;rel=nofollow\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Cel\u00e1 recenzia <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--cons wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude24 \u010co sa pou\u017e\u00edvate\u013eom nep\u00e1\u010di<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Slab\u00e1 odozva od podpory pri rie\u0161en\u00ed probl\u00e9mov, ako s\u00fa preru\u0161en\u00e9 hovory a pomoc s \u00fa\u010dtom.                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Mobiln\u00e1 aplik\u00e1cia je v\u0161eobecne pova\u017eovan\u00e1 za nespo\u013eahliv\u00fa, s ch\u00fdbaj\u00facimi<a href=\"https:\/\/www.cloudtalk.io\/notifications\/\"> push notifik\u00e1ciami<\/a> a 30-min\u00fatov\u00fdmi oneskoreniami upozornen\u00ed v live chate                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Kan\u00e1ly soci\u00e1lnych m\u00e9di\u00ed (Facebook, Instagram, X) stoja extra \u20ac39\/mesiac za ka\u017ed\u00fd v pl\u00e1noch ni\u017e\u0161ej \u00farovne, \u010do r\u00fdchlo nafukuje \u00fa\u010det                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Funkcie AI a<a href=\"https:\/\/www.cloudtalk.io\/blog\/start-using-voip-telephony-in-your-business\/\"> VoIP telef\u00f3nia<\/a> vy\u017eaduj\u00fa samostatn\u00e9 poplatky za API tret\u00edch str\u00e1n nad r\u00e1mec z\u00e1kladn\u00e9ho predplatn\u00e9ho                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Strm\u00e1 krivka u\u010denia pre pokro\u010dil\u00fa<a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/co-je-automatizacia-pracovnych-postupov-v-cloude-cloudtalk\/\"> automatiz\u00e1ciu<\/a> a pravidl\u00e1 smerovania \u2013 na zvl\u00e1dnutie si vy\u017eaduje rozsiahlu dokument\u00e1ciu                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u201eBolo to\u013eko probl\u00e9mov s telef\u00f3nom a preru\u0161en\u00fdch hovorov, \u017ee technick\u00e1 podpora prakticky neexistovala. St\u00e1le sme dost\u00e1vali rovnak\u00fa odpove\u010f, \u017ee na to nemaj\u00fa rie\u0161enie. Ve\u013ek\u00e9 mno\u017estvo technick\u00fdch probl\u00e9mov, ktor\u00e9 sme mali, sp\u00f4sobilo mnoh\u00fdm na\u0161im z\u00e1kazn\u00edkom zl\u00fa sk\u00fasenos\u0165.\u201c<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">Wendi M.<\/div><div class=\"quote-block__position\">Asistentka mana\u017e\u00e9ra pre z\u00e1kazn\u00edcky servis&lt;br&gt;Maloobchod, stredn\u00fd trh<\/div><\/div><\/div><a href=\"https:\/\/www.g2.com\/products\/liveagent\/reviews?target=blank&#038;rel=nofollow\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Cel\u00e1 recenzia <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div style=\"--rcc-slides-per-view: 2;\" class=\"wp-block-cloudtalk-review-card-carousel rcc--post-content wp-block-cloudtalk-review-card-carousel\" data-display-mode=\"post-content\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">\u010co hovoria \u013eudia o LiveAgente na G2?<\/h2><p class=\"rcc__description\">Pozrite sa, \u010do hovoria skuto\u010dn\u00ed pou\u017e\u00edvatelia o produkte LiveAgent na G2 \u2014 \u00faprimn\u00e9 recenzie, skuto\u010dn\u00e9 sk\u00fasenosti a sp\u00e4tn\u00e1 v\u00e4zba od t\u00edmov, ktor\u00e9 ho pou\u017e\u00edvali.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/liveagent-thumbnail-1.webp\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"0 out of 5 stars\"><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> Pou\u017e\u00edvame LiveAgent od konca roka 2016\/za\u010diatku roka 2017.\\n\\nN\u00e1\u0161 najv\u00e4\u010d\u0161\u00ed probl\u00e9m s LiveAgentom je, \u017ee nikdy v\u010das neopravia to, \u010do je pokazen\u00e9, ani nepom\u00f4\u017eu s rie\u0161en\u00edm skuto\u010dn\u00fdch probl\u00e9mov s ich platformou.<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Dimitri R.<\/span><span class=\"review-card__tag review-card__tag--gray\">Mal\u00e1 firma<\/span><span class=\"review-card__tag review-card__tag--blue\">IT a prev\u00e1dzka<\/span><\/div><p class=\"review-card__company\">N\u00e1zov spolo\u010dnosti<\/p><p class=\"review-card__position\">Mana\u017e\u00e9r<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Avatar-gray-outline5.png\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"2.5 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star review-card__star--half\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><defs><linearGradient id=\"halfStar\"><stop offset=\"55%\" stop-color=\"#F59E0B\"\/><stop offset=\"55%\" stop-color=\"#F5F5F5\"\/><\/linearGradient><\/defs><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"url(#halfStar)\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> Syst\u00e9m \u010dasto zaost\u00e1va za re\u00e1lnym \u010dasom. M\u00f4\u017eeme ma\u0165 10 \u010dakaj\u00facich hovorov a uk\u00e1\u017ee iba 2, alebo naopak. Live Agent sa tie\u017e niekedy zd\u00e1 by\u0165 pre\u0165a\u017een\u00fd a nefunguje spr\u00e1vne, \u010do sp\u00f4sobuje stratu hovorov alebo chatov a vy\u017eaduje si odhl\u00e1senie a op\u00e4tovn\u00e9 prihl\u00e1senie pre resetovanie syst\u00e9mu.<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Conold C.<\/span><span class=\"review-card__tag review-card__tag--gray\">Mal\u00e1 firma<\/span><span class=\"review-card__tag review-card__tag--blue\">IT a prev\u00e1dzka<\/span><\/div><p class=\"review-card__company\">N\u00e1zov spolo\u010dnosti<\/p><p class=\"review-card__position\">Asistent predaja<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/thumb_square_78ef404b1fdc2e6b7485ddc7b8b39625.webp\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"2.5 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star review-card__star--half\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><defs><linearGradient id=\"halfStar\"><stop offset=\"55%\" stop-color=\"#F59E0B\"\/><stop offset=\"55%\" stop-color=\"#F5F5F5\"\/><\/linearGradient><\/defs><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"url(#halfStar)\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> Pre m\u0148a je to aspo\u0148 trochu m\u00e4t\u00face, ktor\u00e9 oblasti na str\u00e1nke \u010do robia, st\u00e1le sa u\u010d\u00edm program a som si ist\u00fd, \u017ee na to v\u0161etko existuj\u00fa d\u00f4vody, o ktor\u00fdch zatia\u013e neviem!<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Jessica S.<\/span><span class=\"review-card__tag review-card__tag--gray\">Mal\u00e1 firma<\/span><span class=\"review-card__tag review-card__tag--blue\">IT a prev\u00e1dzka<\/span><\/div><p class=\"review-card__company\">N\u00e1zov spolo\u010dnosti<\/p><p class=\"review-card__position\">Z\u00e1stupca z\u00e1kazn\u00edckeho servisu<\/p><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"ci ci--sticky wp-block-cloudtalk-content-item\"><div class=\"ci__header\"><img decoding=\"async\" class=\"ci__icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/02\/IconLiveAgent.svg\" alt=\"\" width=\"32\" height=\"32\" loading=\"lazy\" \/><span class=\"ci__name\">LiveAgent<\/span><\/div><div class=\"ci__items\"><div class=\"ci__item\"><span class=\"ci__label\">Zalo\u017een\u00e9<\/span><span class=\"ci__value\">2004<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Ve\u013ekos\u0165 t\u00edmu<\/span><span class=\"ci__value\">11-50 Zamestnancov<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Pokrytie<\/span><span class=\"ci__value\">150M+ Koncov\u00fdch pou\u017e\u00edvate\u013eov glob\u00e1lne<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Hodnotenie G2<\/span><span class=\"ci__value\">4.5\/5<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Cena u\u017e od<\/span><span class=\"ci__value\">\u20ac15\/Agent\/Mesiac<\/span><\/div><\/div><\/div><\/div>\n<\/div>\n\n\n<div class=\"wp-block-cloudtalk-homepage-hero-section wp-block-cloudtalk-homepage-hero-section\"><div class=\"homepage-hero-section homepage-hero-section--has-top-border\"><div class=\"homepage-hero-section__content\"><div class=\"homepage-hero-section__tags\"><span class=\"homepage-hero-section__tag\"><span>CloudTalk &#8211; #1 LiveAgent Alternative<\/span><\/span><span class=\"homepage-hero-section__tag homepage-hero-section__tag--highlighted\"><img loading=\"lazy\" decoding=\"async\" class=\"homepage-hero-section__tag-icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"\" width=\"16\" height=\"16\" \/><span>2025 Winter Leader<\/span><\/span><\/div><div class=\"homepage-hero-section__headline\"><h2>H\u013ead\u00e1te alternat\u00edvu k LiveAgentu?<\/h2><\/div><div class=\"homepage-hero-section__description\"><p>Zistite, pre\u010do 4,000+ firiem pre\u0161lo na CloudTalk pre vynikaj\u00facu kvalitu hovorov a funkcie poh\u00e1\u0148an\u00e9 AI.<\/p><\/div><div class=\"homepage-hero-section__buttons\"><a href=\"https:\/\/www.cloudtalk.io\/sk\/vyskusat-demo\/\" class=\"btn btn-regular btn-secondary\">Z\u00edskajte demo<\/a><a href=\"https:\/\/www.cloudtalk.io\/top-cloudtalk-alternatives-and-competitors\/\" class=\"btn btn-regular btn-ghost\">Pozrite si porovnanie<\/a><\/div><div class=\"homepage-hero-section__logo-carousel\"><div class=\"wp-block-cloudtalk-logo-carousel wp-block-cloudtalk-logo-carousel\"><\/div><\/div><div class=\"homepage-hero-section__image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Product_Design.png\" alt=\"Hero image\" \/><div class=\"homepage-hero-section__video-blocks\"><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--1\"><div class=\"homepage-hero-section__video-text\">Pridajte ob\u013e\u00faben\u00e9 integr\u00e1cie<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Integracie_184x60.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--2\"><div class=\"homepage-hero-section__video-text\">Z\u00edskajte miestne \u010d\u00edsla<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Numbers_184x89.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--3\"><div class=\"homepage-hero-section__video-text\">Pridajte hlasov\u00fdch AI agentov<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Video_184x109.mp4\" autoplay loop playsinline muted><\/video><\/div><\/div><\/div><div class=\"homepage-hero-section__feature-highlights\"><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"22\" viewBox=\"0 0 23 22\" fill=\"none\"><path d=\"M14.5 2.5V1M18.4393 3.56066L19.5 2.5M19.5103 7.5H21.0103M20.9506 12C20.4489 17.0533 16.1853 21 11 21C5.47715 21 1 16.5228 1 11C1 5.81465 4.94668 1.5511 10 1.04938M11 7H15V11M14.6197 7C12.2653 10.3276 8.38636 12.5 4 12.5C2.9971 12.5 2.02072 12.3864 1.08302 12.1715\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Najlep\u0161ie hodnoten\u00e9 na G2<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>D\u00f4sledne vysoko hodnoten\u00e9 na G2, CloudTalk pom\u00e1ha t\u00edmom r\u00fdchlej\u0161ie sa rozbehn\u00fa\u0165, vyhn\u00fa\u0165 sa zlo\u017eitosti a spo\u013eahn\u00fa\u0165 sa na telef\u00f3nny syst\u00e9m, ktor\u00fd funguje pod\u013ea o\u010dak\u00e1vania od prv\u00e9ho d\u0148a.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 16C12.866 16 16 12.866 16 9C16 5.13401 12.866 2 9 2C5.13401 2 2 5.13401 2 9C2 12.866 5.13401 16 9 16Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M15 22C18.866 22 22 18.866 22 15C22 11.134 18.866 8 15 8C11.134 8 8 11.134 8 15C8 18.866 11.134 22 15 22Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>100+ integr\u00e1ci\u00ed<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>V\u00e1\u0161 CRM, helpdesk a predajn\u00e9 n\u00e1stroje u\u017e spolu komunikuj\u00fa. CloudTalk sa len pripoj\u00ed k rozhovoru a urob\u00ed ho ove\u013ea produkt\u00edvnej\u0161\u00edm.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M2.68675 15.6451L4.59494 14.5435C4.6983 14.4839 4.8196 14.4631 4.9369 14.4851L8.6914 15.1878C8.99995 15.2455 9.28478 15.008 9.28338 14.6941L9.26876 11.4045C9.26836 11.3151 9.29193 11.2272 9.33701 11.15L11.2317 7.90621C11.3303 7.73739 11.3215 7.52658 11.2091 7.3666L8.01892 2.82568M19.0002 4.85905C13.5002 7.50004 16.5 11 17.5002 11.5C19.3773 12.4384 21.9876 12.5 21.9876 12.5C21.9958 12.3344 22 12.1677 22 12C22 6.47715 17.5228 2 12 2C6.47715 2 2 6.47715 2 12C2 17.5228 6.47715 22 12 22C12.1677 22 12.3344 21.9959 12.5 21.9877M16.7578 21.9398L13.591 13.591L21.9398 16.7578L18.2376 18.2376L16.7578 21.9398Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Pokrytie vo viac ako 160 krajin\u00e1ch<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Od susedstva a\u017e po cel\u00fd svet, CloudTalk udr\u017euje va\u0161e hovory \u010dist\u00e9, lok\u00e1lne a pripraven\u00e9 r\u00e1s\u0165 s va\u0161\u00edm podnikan\u00edm.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<section class=\"cs cs--bg-gradient-to-blue cs--layout-stacked wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">CloudTalk vs LiveAgent: Porovnanie<\/h2><p class=\"cs__description\">Zistite, ako CloudTalk poskytuje vynikaj\u00faci v\u00fdkon tam, kde na tom najviac z\u00e1le\u017e\u00ed<\/p><\/div><\/div>\n<div class=\"cs__content\"><div class=\"wp-block-cloudtalk-before-after-table\"><div class=\"bat__table\"><div class=\"bat__row bat__row--header\"><div class=\"bat__cell bat__cell--label\"><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__column-header\">LiveAgent<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__column-header\">CloudTalk<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Kvalita hovorov<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Kvalita hovorov z\u00e1vis\u00ed od poskytovate\u013eov VoIP tret\u00edch str\u00e1n, ako je Twilio, ktor\u00e9 s\u00fa fakturovan\u00e9 a spravovan\u00e9 samostatne \u2014 \u010do vytv\u00e1ra roztrie\u0161ten\u00fa zodpovednos\u0165 v pr\u00edpade probl\u00e9mov.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Kri\u0161t\u00e1\u013eovo \u010dist\u00e1 kvalita hovorov podporovan\u00e1 viacer\u00fdmi oper\u00e1tormi pre nepreru\u0161ovan\u00fa komunik\u00e1ciu<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Lok\u00e1lna pr\u00edtomnos\u0165<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Podporuje 20+ poskytovate\u013eov VoIP pre z\u00edskavanie \u010d\u00edsel, ale spr\u00e1va \u010d\u00edsel, n\u00e1prava spamu a rot\u00e1cia vy\u017eaduj\u00fa manu\u00e1lne monitorovanie cez extern\u00e9 panely poskytovate\u013eov.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Pr\u00edstup k miestnym \u010d\u00edslam v 160+ krajin\u00e1ch. Automatick\u00e1 spr\u00e1va \u010d\u00edsel, rot\u00e1cia a prevencia spamu s\u00fa zahrnut\u00e9.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Integr\u00e1cie<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Nat\u00edvne CRM integr\u00e1cie pokr\u00fdvaj\u00fa k\u013e\u00fa\u010dov\u00e9 pr\u00edpady pou\u017eitia, ale komplexn\u00e1 obojsmern\u00e1 synchroniz\u00e1cia s vlastn\u00fdmi objektmi Salesforce alebo pokro\u010dil\u00e9 pracovn\u00e9 postupy HubSpotu zvy\u010dajne vy\u017eaduj\u00fa Zapier middleware a manu\u00e1lne zos\u00faladenie.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Bezprobl\u00e9mov\u00e1 synchroniz\u00e1cia v re\u00e1lnom \u010dase s HubSpot, Salesforce, Zendesk a 100+ n\u00e1strojmi. Ka\u017ed\u00fd hovor zaznamenan\u00fd, ka\u017ed\u00fd tiket vytvoren\u00fd \u2014 automaticky.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Analytika<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Z\u00e1kladn\u00e9 preh\u013eady s\u00fa dostupn\u00e9 vo v\u0161etk\u00fdch pl\u00e1noch, ale pokro\u010dil\u00e9 analytick\u00e9 funkcie a funkcie monitorovania hovorov, ako s\u00fa napr\u00edklad panely superv\u00edzorov, s\u00fa obmedzen\u00e9 na vy\u0161\u0161ie \u00farovne a vy\u017eaduj\u00fa si dodato\u010dn\u00fa konfigur\u00e1ciu.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Anal\u00fdza v re\u00e1lnom \u010dase s detailn\u00fdmi inform\u00e1ciami na \u00farovni agentov, preh\u013eadmi kampan\u00ed a umelou inteligenciou pre konverz\u00e1cie.<\/span><\/div><\/div><\/div><div class=\"bat__slider\" aria-label=\"Comparison cards\"><div class=\"bat__slider-track\"><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Kvalita hovorov<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>LiveAgent:<\/strong> Kvalita hovorov z\u00e1vis\u00ed od poskytovate\u013eov VoIP tret\u00edch str\u00e1n, ako je Twilio, ktor\u00e9 s\u00fa fakturovan\u00e9 a spravovan\u00e9 samostatne \u2014 \u010do vytv\u00e1ra roztrie\u0161ten\u00fa zodpovednos\u0165 v pr\u00edpade probl\u00e9mov.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Kri\u0161t\u00e1\u013eovo \u010dist\u00e1 kvalita hovorov podporovan\u00e1 viacer\u00fdmi oper\u00e1tormi pre nepreru\u0161ovan\u00fa komunik\u00e1ciu<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Lok\u00e1lna pr\u00edtomnos\u0165<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>LiveAgent:<\/strong> Podporuje 20+ poskytovate\u013eov VoIP pre z\u00edskavanie \u010d\u00edsel, ale spr\u00e1va \u010d\u00edsel, n\u00e1prava spamu a rot\u00e1cia vy\u017eaduj\u00fa manu\u00e1lne monitorovanie cez extern\u00e9 panely poskytovate\u013eov.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Pr\u00edstup k miestnym \u010d\u00edslam v 160+ krajin\u00e1ch. Automatick\u00e1 spr\u00e1va \u010d\u00edsel, rot\u00e1cia a prevencia spamu s\u00fa zahrnut\u00e9.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Integr\u00e1cie<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>LiveAgent:<\/strong> Nat\u00edvne CRM integr\u00e1cie pokr\u00fdvaj\u00fa k\u013e\u00fa\u010dov\u00e9 pr\u00edpady pou\u017eitia, ale komplexn\u00e1 obojsmern\u00e1 synchroniz\u00e1cia s vlastn\u00fdmi objektmi Salesforce alebo pokro\u010dil\u00e9 pracovn\u00e9 postupy HubSpotu zvy\u010dajne vy\u017eaduj\u00fa Zapier middleware a manu\u00e1lne zos\u00faladenie.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Bezprobl\u00e9mov\u00e1 synchroniz\u00e1cia v re\u00e1lnom \u010dase s HubSpot, Salesforce, Zendesk a 100+ n\u00e1strojmi. Ka\u017ed\u00fd hovor zaznamenan\u00fd, ka\u017ed\u00fd tiket vytvoren\u00fd \u2014 automaticky.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Analytika<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>LiveAgent:<\/strong> Z\u00e1kladn\u00e9 preh\u013eady s\u00fa dostupn\u00e9 vo v\u0161etk\u00fdch pl\u00e1noch, ale pokro\u010dil\u00e9 analytick\u00e9 funkcie a funkcie monitorovania hovorov, ako s\u00fa napr\u00edklad panely superv\u00edzorov, s\u00fa obmedzen\u00e9 na vy\u0161\u0161ie \u00farovne a vy\u017eaduj\u00fa si dodato\u010dn\u00fa konfigur\u00e1ciu.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Anal\u00fdza v re\u00e1lnom \u010dase s detailn\u00fdmi inform\u00e1ciami na \u00farovni agentov, preh\u013eadmi kampan\u00ed a umelou inteligenciou pre konverz\u00e1cie.<\/span><\/div><\/div><\/div><div class=\"bat__slider-dots\" role=\"tablist\" aria-label=\"Slide navigation\"><\/div><\/div><\/div><\/div>\n<\/div><\/section>\n\n<section class=\"cs cs--bg-white cs--layout-inline cs--has-top-border wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">Pre\u010do si vybra\u0165 CloudTalk pred LiveAgentom<\/h2><p class=\"cs__description\">Zistite, ako CloudTalk poskytuje vynikaj\u00faci v\u00fdkon tam, kde na tom najviac z\u00e1le\u017e\u00ed<\/p><\/div><\/div>\n<div class=\"cs__content\"><div style=\"--fcg-cols: 3\" class=\"fcg wp-block-cloudtalk-feature-card-grid\"><div class=\"fcg__grid\"><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M12 12L7.72711 8.43926C7.09226 7.91022 6.77484 7.6457 6.54664 7.32144C6.34444 7.03413 6.19429 6.71354 6.10301 6.37428C6 5.99139 6 5.57819 6 4.7518V2M12 12L16.2729 8.43926C16.9077 7.91022 17.2252 7.6457 17.4534 7.32144C17.6556 7.03413 17.8057 6.71354 17.897 6.37428C18 5.99139 18 5.57819 18 4.7518V2M12 12L7.72711 15.5607C7.09226 16.0898 6.77484 16.3543 6.54664 16.6786C6.34444 16.9659 6.19429 17.2865 6.10301 17.6257C6 18.0086 6 18.4218 6 19.2482V22M12 12L16.2729 15.5607C16.9077 16.0898 17.2252 16.3543 17.4534 16.6786C17.6556 16.9659 17.8057 17.2865 17.897 17.6257C18 18.0086 18 18.4218 18 19.2482V22M4 2H20M4 22H20\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Hlasov\u00ed AI agenti, ktor\u00ed pracuj\u00fa 24\/7<\/h3><p class=\"fc__desc\">Nasadi\u0165 <a href=\"https:\/\/www.cloudtalk.io\/sk\/ai-voice-agents\/\">hlasov\u00fdch AI agentov<\/a>, ktor\u00ed sprac\u00favaj\u00fa prich\u00e1dzaj\u00face hovory 24\/7 \u2014 kvalifikuj\u00fa potenci\u00e1lnych z\u00e1kazn\u00edkov, odpovedaj\u00fa na \u010dasto kladen\u00e9 ot\u00e1zky, zbieraj\u00fa inform\u00e1cie a smeruj\u00fa hovory spr\u00e1vnemu t\u00edmu, ke\u010f je potrebn\u00fd \u013eudsk\u00fd z\u00e1sah.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6.09436 11.2288C6.03221 10.8282 5.99996 10.4179 5.99996 10C5.99996 5.58172 9.60525 2 14.0526 2C18.4999 2 22.1052 5.58172 22.1052 10C22.1052 10.9981 21.9213 11.9535 21.5852 12.8345C21.5154 13.0175 21.4804 13.109 21.4646 13.1804C21.4489 13.2512 21.4428 13.301 21.4411 13.3735C21.4394 13.4466 21.4493 13.5272 21.4692 13.6883L21.8717 16.9585C21.9153 17.3125 21.9371 17.4895 21.8782 17.6182C21.8266 17.731 21.735 17.8205 21.6211 17.8695C21.4911 17.9254 21.3146 17.8995 20.9617 17.8478L17.7765 17.3809C17.6101 17.3565 17.527 17.3443 17.4512 17.3448C17.3763 17.3452 17.3245 17.3507 17.2511 17.3661C17.177 17.3817 17.0823 17.4172 16.893 17.4881C16.0097 17.819 15.0524 18 14.0526 18C13.6344 18 13.2237 17.9683 12.8227 17.9073M7.63158 22C10.5965 22 13 19.5376 13 16.5C13 13.4624 10.5965 11 7.63158 11C4.66668 11 2.26316 13.4624 2.26316 16.5C2.26316 17.1106 2.36028 17.6979 2.53955 18.2467C2.61533 18.4787 2.65322 18.5947 2.66566 18.6739C2.67864 18.7567 2.68091 18.8031 2.67608 18.8867C2.67145 18.9668 2.65141 19.0573 2.61134 19.2383L2 22L4.9948 21.591C5.15827 21.5687 5.24 21.5575 5.31137 21.558C5.38652 21.5585 5.42641 21.5626 5.50011 21.5773C5.5701 21.5912 5.67416 21.6279 5.88227 21.7014C6.43059 21.8949 7.01911 22 7.63158 22Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">AI Dialer, ktor\u00fd zabezpe\u010duje viac ako 80 konverz\u00e1ci\u00ed<\/h3><p class=\"fc__desc\"><a href=\"https:\/\/www.cloudtalk.io\/?page_id=225716\">AI Dialer<\/a> od CloudTalku umo\u017e\u0148uje v\u00e1\u0161mu odch\u00e1dzaj\u00facemu t\u00edmu automaticky prech\u00e1dza\u0165 zoznamy hovorov, preskakova\u0165 hlasov\u00e9 spr\u00e1vy a sp\u00e1ja\u0165 agentov iba vtedy, ke\u010f to zdvihne \u017eiv\u00e1 osoba.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M14.0497 6C15.0264 6.19057 15.924 6.66826 16.6277 7.37194C17.3314 8.07561 17.8091 8.97326 17.9997 9.95M14.0497 2C16.0789 2.22544 17.9713 3.13417 19.4159 4.57701C20.8606 6.01984 21.7717 7.91101 21.9997 9.94M10.2266 13.8631C9.02506 12.6615 8.07627 11.3028 7.38028 9.85323C7.32041 9.72854 7.29048 9.66619 7.26748 9.5873C7.18576 9.30695 7.24446 8.96269 7.41447 8.72526C7.46231 8.65845 7.51947 8.60129 7.63378 8.48698C7.98338 8.13737 8.15819 7.96257 8.27247 7.78679C8.70347 7.1239 8.70347 6.26932 8.27247 5.60643C8.15819 5.43065 7.98338 5.25585 7.63378 4.90624L7.43891 4.71137C6.90747 4.17993 6.64174 3.91421 6.35636 3.76987C5.7888 3.4828 5.11854 3.4828 4.55098 3.76987C4.2656 3.91421 3.99987 4.17993 3.46843 4.71137L3.3108 4.86901C2.78117 5.39863 2.51636 5.66344 2.31411 6.02348C2.08969 6.42298 1.92833 7.04347 1.9297 7.5017C1.93092 7.91464 2.01103 8.19687 2.17124 8.76131C3.03221 11.7947 4.65668 14.6571 7.04466 17.045C9.43264 19.433 12.295 21.0575 15.3284 21.9185C15.8928 22.0787 16.1751 22.1588 16.588 22.16C17.0462 22.1614 17.6667 22 18.0662 21.7756C18.4263 21.5733 18.6911 21.3085 19.2207 20.7789L19.3783 20.6213C19.9098 20.0898 20.1755 19.8241 20.3198 19.5387C20.6069 18.9712 20.6069 18.3009 20.3198 17.7333C20.1755 17.448 19.9098 17.1822 19.3783 16.6508L19.1835 16.4559C18.8339 16.1063 18.6591 15.9315 18.4833 15.8172C17.8204 15.3862 16.9658 15.3862 16.3029 15.8172C16.1271 15.9315 15.9523 16.1063 15.6027 16.4559C15.4884 16.5702 15.4313 16.6274 15.3644 16.6752C15.127 16.8453 14.7828 16.904 14.5024 16.8222C14.4235 16.7992 14.3612 16.7693 14.2365 16.7094C12.7869 16.0134 11.4282 15.0646 10.2266 13.8631Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">AI \u0161tatistiky zo 100 % va\u0161ich hovorov<\/h3><p class=\"fc__desc\">Okrem prepisu, sumariz\u00e1cie a ozna\u010dovania ka\u017ed\u00e9ho hovoru, <a href=\"https:\/\/www.cloudtalk.io\/sk\/inteligencia-konverzacie-na-baze-umelej-inteligencie\/\">AI Conversation Intelligence<\/a> v pozad\u00ed analyzuje sentiment a hodnot\u00ed v\u00fdkon, pri\u010dom \u00fadaje posiela priamo do v\u00e1\u0161ho CRM.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 9V6C9 4.34315 7.65685 3 6 3C4.34315 3 3 4.34315 3 6C3 7.65685 4.34315 9 6 9H9ZM9 9V15M9 9H15M9 15V18C9 19.6569 7.65685 21 6 21C4.34315 21 3 19.6569 3 18C3 16.3431 4.34315 15 6 15H9ZM9 15H15M15 15H18C19.6569 15 21 16.3431 21 18C21 19.6569 19.6569 21 18 21C16.3431 21 15 19.6569 15 18V15ZM15 15V9M15 9V6C15 4.34315 16.3431 3 18 3C19.6569 3 21 4.34315 21 6C21 7.65685 19.6569 9 18 9H15Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Vysoko v\u00fdkonn\u00e9 smerovanie hovorov za sekundy<\/h3><p class=\"fc__desc\">Vytvorte smerovanie pomocou <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/navrhar-toku-hovorov-vytvarajte-a-automatizujte-toky-hovorov\/\">N\u00e1stroja na tvorbu toku hovorov<\/a> (Call Flow Designer) s funkciou drag-and-drop, ktor\u00fd sp\u00e1ja viac ako 20 podmienok \u2013 ako je logika zalo\u017een\u00e1 na zru\u010dnostiach a priorita VIP. Bez obmedzen\u00ed m\u00f4\u017eete svoju logiku \u0161k\u00e1lova\u0165 a prisp\u00f4sobi\u0165 sa ak\u00e9muko\u013evek n\u00e1rastu prev\u00e1dzky v priebehu nieko\u013ek\u00fdch min\u00fat.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M2 12H22M2 12C2 17.5228 6.47715 22 12 22M2 12C2 6.47715 6.47715 2 12 2M22 12C22 17.5228 17.5228 22 12 22M22 12C22 6.47715 17.5228 2 12 2M12 2C14.5013 4.73835 15.9228 8.29203 16 12C15.9228 15.708 14.5013 19.2616 12 22M12 2C9.49872 4.73835 8.07725 8.29203 8 12C8.07725 15.708 9.49872 19.2616 12 22\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Glob\u00e1lne \u010d\u00edsla so vstavanou reput\u00e1ciou<\/h3><p class=\"fc__desc\">Z\u00edskajte pr\u00edstup k <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/ziskajte-medzinarodne-virtualne-telefonne-cisla-pre-viac-ako-160-krajin\/\">medzin\u00e1rodn\u00fdm \u010d\u00edslam<\/a> vo viac ako 160 krajin\u00e1ch s automatickou rot\u00e1ciou, ktor\u00e1 zabra\u0148uje ozna\u010dovaniu ako spam bez potreby manu\u00e1lnej spr\u00e1vy.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 17.5H3.5M6.5 12H2M9 6.5H4M17 3L10.4036 12.235C10.1116 12.6438 9.96562 12.8481 9.97194 13.0185C9.97744 13.1669 10.0486 13.3051 10.1661 13.3958C10.3011 13.5 10.5522 13.5 11.0546 13.5H16L15 21L21.5964 11.765C21.8884 11.3562 22.0344 11.1519 22.0281 10.9815C22.0226 10.8331 21.9514 10.6949 21.8339 10.6042C21.6989 10.5 21.4478 10.5 20.9454 10.5H16L17 3Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">V\u00e1\u0161 cel\u00fd t\u00edm v prev\u00e1dzke za jedin\u00fd de\u0148<\/h3><p class=\"fc__desc\">Spustite sa u\u017e popoludn\u00ed s <a href=\"https:\/\/www.cloudtalk.io\/sk\/blog\/ako-nastavit-system-voip-v-7-jednoduchych-krokoch\/\">r\u00fdchlym, jednoduch\u00fdm a pripraven\u00fdm nastaven\u00edm.<\/a> Va\u0161e CRM integr\u00e1cie a toky hovorov s\u00fa nakonfigurovan\u00e9 za hodiny, \u010d\u00edm sa cel\u00fd v\u00e1\u0161 t\u00edm dostane do akcie za jedin\u00fd de\u0148.<\/p><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/section>\n\n<div style=\"--rcc-slides-per-view: 2;\" class=\"wp-block-cloudtalk-review-card-carousel rcc--has-top-border wp-block-cloudtalk-review-card-carousel\" data-display-mode=\"section\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">Firmy, ktor\u00e9 pre\u0161li na CloudTalk<\/h2><p class=\"rcc__description\">Skuto\u010dn\u00e9 v\u00fdsledky od skuto\u010dn\u00fdch firiem, ktor\u00e9 urobili zmenu \u2013 a u\u017e sa neobzreli sp\u00e4\u0165.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201eNa starej platforme nebolo automatick\u00e9 vytv\u00e1ranie tiketov. Museli sme manu\u00e1lne kontrolova\u0165 z\u00e1znamy, aby sme zistili, ktor\u00e9 hovory boli zme\u0161kan\u00e9 a \u010di sa na ne nadviazalo. Bolo \u0165a\u017ek\u00e9 presne sledova\u0165, ko\u013eko hovorov sme zme\u0161kali alebo vybavili.\u201c<br><br>\u201eKe\u010f sme pre\u0161li na CloudTalk, po\u010det zme\u0161kan\u00fdch hovorov klesol o 23 %. To nie je len \u010d\u00edslo; to s\u00fa z\u00e1kazn\u00edci, s ktor\u00fdmi sa dok\u00e1\u017eeme spoji\u0165, k\u00fdm nie je neskoro.\u201c<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Ayif Amrullah<\/cite><p class=\"social-proof-block__position\">Mana\u017e\u00e9r dod\u00e1vate\u013esk\u00fdch oper\u00e1ci\u00ed v Aspire<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">23%<\/span><span class=\"social-proof-block__statistic-description\">Pokles zme\u0161kan\u00fdch hovorov<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">50%<\/span><span class=\"social-proof-block__statistic-description\">R\u00fdchlej\u0161ie QA v\u010faka analytike<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/aspire-logo-dark.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/aspire\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201ePredt\u00fdm: \u201eBola to kombin\u00e1cia preru\u0161en\u00fdch hovorov, dlh\u00fdch \u010dasov pripojenia a podpory, ktor\u00e1 jednoducho nebola k dispoz\u00edcii, ke\u010f sme ju potrebovali.\u201c<br><br>\u201eDoslova som si vytvoril tabu\u013eku na porovnanie telef\u00f3nnych syst\u00e9mov. Ak rie\u0161enie nesp\u013a\u0148alo v\u0161etky na\u0161e po\u017eiadavky, nechcel som sa s nimi ani rozpr\u00e1va\u0165.\u201c<br><br>Vo\u013eba bola jasn\u00e1: CloudTalk.\u201c<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Madeline<\/cite><p class=\"social-proof-block__position\">Mana\u017e\u00e9rka z\u00e1kazn\u00edckej sk\u00fasenosti (glob\u00e1lna) v RateMyAgent<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">66%<\/span><span class=\"social-proof-block__statistic-description\">Zn\u00ed\u017eenie po\u010dtu hovorov o nov\u00fdch funkci\u00e1ch<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">25%<\/span><span class=\"social-proof-block__statistic-description\">Pokles s\u00favisiacich chatov\u00fdch\/e-mailov\u00fdch dopytov<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/09\/ratemyagent-logo-dark.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/ratemyagent\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201eS Aircall sme sa pohybovali na \u00farovni 20 \u2013 30 % \u00faspe\u0161nosti prijatia hovorov. S CloudTalkom sme dosiahli 40 \u2013 50 %. To urobilo obrovsk\u00fd rozdiel.\u201c<br><br>\u201eVe\u013emi \u010dasto pou\u017e\u00edvame funkciu zna\u010diek na sledovanie toho, kde sa potenci\u00e1lni z\u00e1kazn\u00edci nach\u00e1dzaj\u00fa v lieviku. A informa\u010dn\u00fd panel pom\u00e1ha ka\u017ed\u00e9mu obchodn\u00edkovi vidie\u0165, kde sa nach\u00e1dza.\u201c<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Syon Joshi<\/cite><p class=\"social-proof-block__position\">Riadite\u013e marketingu vo Velu<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">50%<\/span><span class=\"social-proof-block__statistic-description\">\u00daspe\u0161nos\u0165 prijatia hovorov<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">Full<\/span><span class=\"social-proof-block__statistic-description\">Preh\u013ead o v\u00fdkone obchodn\u00edkov<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/velu-logo-dark.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/velu\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-faq wp-block-cloudtalk-faq--white wp-block-cloudtalk-faq--has-top-border wp-block-cloudtalk-faq-v2\" data-display-mode=\"section\"><div class=\"faq-block\"><div class=\"faq-block__header\"><h2 class=\"faq-block__title\">Frequently Asked Questions<\/h2><\/div><div class=\"faq-block__items\"><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-82\"><h3 class=\"faq-item__question-text\">Je LiveAgent cloudov\u00fd?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-82\"><div class=\"faq-item__answer\"><p>\u00c1no \u2014 LiveAgent pon\u00faka <a href=\"https:\/\/www.cloudtalk.io\/blog\/8-benefits-of-transferring-your-contact-center-to-the-cloud\/\">cloudov\u00fa SaaS<\/a> verziu, ku ktorej je mo\u017en\u00e9 pristupova\u0165 prostredn\u00edctvom prehliada\u010da alebo mobilnej aplik\u00e1cie. Pon\u00faka tie\u017e lok\u00e1lne nasadenie pre organiz\u00e1cie v regulovan\u00fdch odvetviach, ktor\u00e9 vy\u017eaduj\u00fa \u00fapln\u00fa d\u00e1tov\u00fa suverenitu, ako s\u00fa poskytovatelia zdravotnej starostlivosti, vl\u00e1dne agent\u00fary a akademick\u00e9 in\u0161tit\u00facie.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-83\"><h3 class=\"faq-item__question-text\">Je CloudTalk spo\u013eahliv\u00fd?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-83\"><div class=\"faq-item__answer\"><p>\u00c1no. CloudTalk je postaven\u00fd na viacn\u00e1sobnej nosnej infra\u0161trukt\u00fare, ktor\u00e1 zah\u0155\u0148a <a href=\"https:\/\/www.cloudtalk.io\/sk\/pokrytie-krajiny\/\">viac ako 160 kraj\u00edn<\/a> a je konzistentne vysoko hodnoten\u00fd na G2 za <a href=\"https:\/\/www.cloudtalk.io\/blog\/phone-call-quality-packet-loss-why-theyre-important\/\">kvalitu hovorov<\/a> a dostupnos\u0165. Na rozdiel od platforiem, ktor\u00e9 sa spoliehaj\u00fa na jedn\u00e9ho extern\u00e9ho poskytovate\u013ea VoIP, CloudTalk spravuje monitorovanie kvality priamo v platforme, bez potreby extern\u00e9ho zos\u00faladenia panelov.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-84\"><h3 class=\"faq-item__question-text\"><strong>Je LiveAgent vhodn\u00fd pre odch\u00e1dzaj\u00face obchodn\u00e9 hovory?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-84\"><div class=\"faq-item__answer\"><p>Vstavan\u00e9 call centrum LiveAgentu pomerne dobre spracov\u00e1va prich\u00e1dzaj\u00face a odch\u00e1dzaj\u00face hlasov\u00e9 hovory pre mal\u00e9 podporn\u00e9 t\u00edmy, ale ch\u00fdbaj\u00fa mu vyhraden\u00e9 funkcie pre odch\u00e1dzaj\u00face obchodn\u00e9 hovory, ako je napr\u00edklad <a href=\"https:\/\/www.cloudtalk.io\/?page_id=296734\">power dialer<\/a> alebo <a href=\"https:\/\/www.cloudtalk.io\/sk\/paralelny-dialer\/\">parallel dialer<\/a>. T\u00edmy s vysok\u00fdm objemom odch\u00e1dzaj\u00facich hovorov to \u010dasto pova\u017euj\u00fa za zna\u010dn\u00e9 obmedzenie, preto\u017ee neexistuje mechanizmus na automatick\u00e9 preskakovanie hlasov\u00fdch spr\u00e1v alebo maximaliz\u00e1ciu prenosu \u017eiv\u00fdch konverz\u00e1ci\u00ed.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-85\"><h3 class=\"faq-item__question-text\"><strong>Ako sa ceny LiveAgentu porovn\u00e1vaj\u00fa s CloudTalkom?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-85\"><div class=\"faq-item__answer\"><p>Z\u00e1kladn\u00e9 pl\u00e1ny LiveAgentu za\u010d\u00ednaj\u00fa na \u20ac15\/agent\/mesiac, ale skuto\u010dn\u00e9 <a href=\"https:\/\/www.cloudtalk.io\/sk\/blog\/ceny-softveru-call-centra-kolko-bude-stat-v-roku-2024\/\">n\u00e1klady na vlastn\u00edctvo<\/a> s\u00fa podstatne vy\u0161\u0161ie, ke\u010f sa zahrn\u00fa poplatky za VoIP oper\u00e1tora, n\u00e1klady na poskytovate\u013ea WhatsApp, doplnky pre kan\u00e1ly soci\u00e1lnych m\u00e9di\u00ed (\u20ac39\/mesiac za ka\u017ed\u00fd) a odstr\u00e1nenie brandingu (\u20ac19\/mesiac). Anal\u00fdza z re\u00e1lneho sveta nazna\u010duje, \u017ee kone\u010dn\u00fd mesa\u010dn\u00fd \u00fa\u010det m\u00f4\u017ee by\u0165 tri a\u017e \u0161tyrikr\u00e1t vy\u0161\u0161\u00ed ako inzerovan\u00e1 z\u00e1kladn\u00e1 sadzba. <a href=\"https:\/\/www.cloudtalk.io\/sk\/cennik-softveru-pre-call-centra\/\">Ceny<\/a> CloudTalku s\u00fa transparentn\u00e9 a all-inclusive pre jeho z\u00e1kladn\u00e9 telef\u00f3nne funkcie, bez potreby extern\u00fdch poplatkov poskytovate\u013eov za uskuto\u010d\u0148ovanie hovorov.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-86\"><h3 class=\"faq-item__question-text\"><strong>Ktor\u00e1 platforma m\u00e1 lep\u0161ie CRM integr\u00e1cie: LiveAgent alebo CloudTalk?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-86\"><div class=\"faq-item__answer\"><p>Obe platformy sa integruj\u00fa s <a href=\"https:\/\/www.cloudtalk.io\/sk\/integracia-call-centra-pre-hubspot\/\">HubSpot<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/sk\/integrovany-softver-pre-call-centra\/integracia-telefonu-salesforce\/\">Salesforce<\/a> a <a href=\"https:\/\/www.cloudtalk.io\/sk\/integrovany-softver-pre-call-centra\/integracia-call-centra-pre-zendesk\/\">Zendesk<\/a>. Nat\u00edvne integr\u00e1cie LiveAgentu dobre pokr\u00fdvaj\u00fa z\u00e1kladn\u00e9 akcie \u010d\u00edtania a vytv\u00e1rania, ale komplexn\u00e1 obojsmern\u00e1 synchroniz\u00e1cia zvy\u010dajne vy\u017eaduje middleware Zapier. CloudTalk pon\u00faka nat\u00edvnu obojsmern\u00fa synchroniz\u00e1ciu v re\u00e1lnom \u010dase s <a href=\"https:\/\/www.cloudtalk.io\/sk\/integrovany-softver-pre-call-centra\/\">viac ako 100 n\u00e1strojmi<\/a> \u2014 s ka\u017ed\u00fdm hovorom automaticky zaznamenan\u00fdm a ka\u017ed\u00fdm tiketom vytvoren\u00fdm bez manu\u00e1lneho zos\u00faladenia.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-87\"><h3 class=\"faq-item__question-text\"><strong>Ako sa porovn\u00e1va smerovanie hovorov medzi LiveAgentom a CloudTalkom?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-87\"><div class=\"faq-item__answer\"><p>LiveAgent pon\u00faka <a href=\"https:\/\/www.cloudtalk.io\/call-routing\/\">smerovanie hovorov<\/a> na b\u00e1ze IVR s tagmi zru\u010dnost\u00ed a automatickou distrib\u00faciou, \u010do dobre funguje pre jednoduch\u00e9 toky podpory. <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/navrhar-toku-hovorov-vytvarajte-a-automatizujte-toky-hovorov\/\">N\u00e1stroj na tvorbu toku hovorov<\/a> (Call Flow Designer) od CloudTalku s funkciou drag-and-drop podporuje viac ako 20 podmienok smerovania \u2014 vr\u00e1tane <a href=\"https:\/\/www.cloudtalk.io\/skills-based-routing\/\">logiky zalo\u017eenej na zru\u010dnostiach<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/prioritna-fronta-hovorov-cloudtalk\/\">prioritiz\u00e1cie VIP<\/a> a pravidiel pre <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/smerovanie-hovorov-v-pracovnych-hodinach-a-po-pracovnej-dobe-cloudtalk\/\">pracovn\u00fd \u010das<\/a> \u2014 bez obmedzen\u00ed smerovania, \u010do ho rob\u00ed podstatne \u0161k\u00e1lovate\u013enej\u0161\u00edm pre t\u00edmy spravuj\u00face komplexn\u00e9 alebo vysok\u00fd objem hovorov.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-88\"><h3 class=\"faq-item__question-text\"><strong>Pre\u010do firmy prech\u00e1dzaj\u00fa z LiveAgentu na CloudTalk?<\/strong><\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-88\"><div class=\"faq-item__answer\"><p>Naj\u010dastej\u0161ie d\u00f4vody s\u00fa nespo\u013eahlivos\u0165 mobilnej aplik\u00e1cie, fragmentovan\u00e1 faktur\u00e1cia VoIP prostredn\u00edctvom poskytovate\u013eov tret\u00edch str\u00e1n a zlo\u017eitos\u0165 \u0161k\u00e1lovania <a href=\"https:\/\/www.cloudtalk.io\/call-routing\/\">smerovania hovorov<\/a> nad r\u00e1mec z\u00e1kladn\u00e9ho IVR. T\u00edmy, ktor\u00e9 potrebuj\u00fa telef\u00f3nne rie\u0161enie postaven\u00e9 na <a href=\"https:\/\/www.cloudtalk.io\/sk\/softver-pre-outbound-call-centra\/\">v\u00fdkon odch\u00e1dzaj\u00facich hovorov<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/sk\/inteligencia-konverzacie-na-baze-umelej-inteligencie\/\">AI \u0161tatistiky<\/a> v re\u00e1lnom \u010dase a nastavenie, ktor\u00e9 m\u00f4\u017ee by\u0165 spusten\u00e9 v ten ist\u00fd de\u0148, d\u00f4sledne volia CloudTalk ako cestu k vylep\u0161eniu.<\/p><\/div><\/div><\/div><\/div><div class=\"faq-block__cta\"><div class=\"faq-block__cta-image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/Avatar-group.png\" alt=\"\" \/><\/div><div class=\"faq-block__cta-content\"><h3 class=\"faq-block__cta-title\">M\u00e1te e\u0161te ot\u00e1zky?<\/h3><p class=\"faq-block__cta-description\">Nena\u0161li ste odpove\u010f, ktor\u00fa h\u013ead\u00e1te? Porozpr\u00e1vajte sa s na\u0161\u00edm priate\u013esk\u00fdm t\u00edmom.<\/p><div class=\"faq-block__cta-button\"><a href=\"https:\/\/www.cloudtalk.io\/demo-b\/\" class=\"btn btn-primary\">Kontaktujte n\u00e1s<\/a><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"demo-ab-block--section wp-block-cloudtalk-demo-ab\"><div class=\"demo-ab-block\"><div class=\"demo-ab-block__hero\"><div class=\"demo-ab-block__hero-content\"><h2 class=\"demo-ab-block__heading\">Pripraven\u00ed za\u017ei\u0165 vynikaj\u00facu kvalitu hovorov?<\/h2><p class=\"demo-ab-block__hero-paragraph\">Pripojte sa k viac ako 4 000 firm\u00e1m, ktor\u00e9 d\u00f4veruj\u00fa CloudTalku pre svoje obchodn\u00e9 a podporn\u00e9 hovory. Zistite, pre\u010do CloudTalk prin\u00e1\u0161a lep\u0161ie v\u00fdsledky ako [Competitor Name].<\/p><div class=\"demo-ab-block__list-wrapper\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--numbered wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--numbered\"><ol class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">01<\/span>\n                        <div class=\"list-block__content\">\n                                            <\/div>\n        <\/li>\n<\/ol><\/div><\/div><\/div><\/div><\/div><div class=\"demo-ab-block__form-section\"><div class=\"demo-ab-block__form-wrap\"><div class=\"demo-ab-block__form-content demo-form\">\n<div class=\"ct-demo-form\">\n<!--[if lte IE 8]>\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2-legacy.js\"><\/script>\n<![endif]-->\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2.js\"><\/script>\n<script>\n\nlet searchParams = new URLSearchParams(window.location.search);\nsearchParams.has('filled_email');\nlet emailVal = searchParams.get('filled_email');\n\nhbspt.forms.create({\n\tregion: \"na1\",\n\tportalId: \"6195055\",\n\tformId: \"209cca80-551b-4b65-ae93-766d7218210e\",\n    onFormReady: function($form) {\n        $form.attr(\"data-default-form-id\", \"866072\");\n        if(emailVal) {\n            $form.find('input[name=\"email\"]').val(emailVal).change(); \n        }\n    },\n    onFormSubmit: function (form) {\n        window.dataLayer = window.dataLayer || [];\t \n        dataLayer.push({\n            'event': 'demoFormSubmitted',\n            'registrationFirstName': form.find(\"[name=firstname]\").val(),\n            'registrationLastName': form.find(\"[name=lastname]\").val(),\n            'registrationEmail': form.find(\"[name=email]\").val(),\n            'registrationPhoneNumber': form.find(\"[name=phone]\").val(),\n            'registrationUserNumber': form.find(\"[name=demo__users]\").find(\":selected\").val()\n        });\n    }\n});\n<\/script>\n<\/div>\n\n<div class=\"ct-referral-form\">\n<script>\n  hbspt.forms.create({\n    portalId: \"6195055\",\n    formId: \"6a618028-e42d-4ae6-bc9b-002fc38cc18a\",\n    region: \"na1\"\n  });\n<\/script>\n<\/div>\n<\/div><\/div><\/div><div class=\"demo-ab-block__rating-cards\"><div class=\"demo-ab-block__rating-cards-track\"><div class=\"demo-ab-block__rating-card\"><div class=\"demo-ab-block__rating-card-header\"><div class=\"demo-ab-block__rating-card-logos\"><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"G2 logo\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><\/div><div class=\"demo-ab-block__rating-card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_0)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_0\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g 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clip-path=\"url(#clip0_24831_3279_rating_0_2)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_2\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_3)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"demo-ab-block__rating-card-content\"><p class=\"demo-ab-block__rating-card-label\">Recenzie<\/p><p class=\"demo-ab-block__rating-card-number\">1,500+<\/p><\/div><\/div><div class=\"demo-ab-block__rating-card\"><div class=\"demo-ab-block__rating-card-header\"><div class=\"demo-ab-block__rating-card-logos\"><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/capterra.svg\" alt=\"\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><\/div><div class=\"demo-ab-block__rating-card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_1_0)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 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fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"under-navigation-social-proof-block__card-content\"><p class=\"under-navigation-social-proof-block__card-number\">1,500+&nbsp;<\/p><p class=\"under-navigation-social-proof-block__card-label\">Recenzie<\/p><\/div><\/div><div class=\"under-navigation-social-proof-block__card\" data-half-star=\"true\"><div class=\"under-navigation-social-proof-block__card-header\"><div class=\"under-navigation-social-proof-block__card-logos\"><div class=\"under-navigation-social-proof-block__card-logo\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/01\/trustpilot.svg\" alt=\"Trustpilot\" class=\"under-navigation-social-proof-block__card-logo-image\" \/><\/div><\/div><div class=\"under-navigation-social-proof-block__card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_1_0)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 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\/><\/div><div class=\"under-navigation-social-proof-block__card-logo\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/02\/customer3-border.png\" alt=\"Customer\" class=\"under-navigation-social-proof-block__card-logo-image\" \/><\/div><\/div><div class=\"under-navigation-social-proof-block__card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_0)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 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6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"under-navigation-social-proof-block__card-content\"><p class=\"under-navigation-social-proof-block__card-number\">4,000+&nbsp;<\/p><p class=\"under-navigation-social-proof-block__card-label\">Z\u00e1kazn\u00edci<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-seo-hero wp-block-cloudtalk-seo-hero\"><div class=\"sh\"><h1 class=\"sh__title\">Recenzia Genesys Cloud CX 2026:<br>Funkcie, ceny a sp\u00e4tn\u00e1 v\u00e4zba pou\u017e\u00edvate\u013eov<\/h1><p class=\"sh__description\">Uva\u017eujete o Genesys Cloud CX? Pozrite sa, \u010do hovoria skuto\u010dn\u00ed pou\u017e\u00edvatelia o cen\u00e1ch, zlo\u017eitosti a n\u00e1kladoch na doplnky \u2014 a tie\u017e, ako si vedie CloudTalk v porovnan\u00ed.<\/p><div class=\"sh__buttons wp-block-buttons\"><div class=\"wp-block-button btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/sk\/vyskusat-demo\/\" class=\"wp-block-button__link wp-element-button\">Z\u00edskajte demo CloudTalku<\/a><\/div><div class=\"wp-block-button btn-ghost btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/genesys-cloud-cx-alternative\/\" class=\"wp-block-button__link wp-element-button\">Alternat\u00edvy Genesys Cloud CX \u2192<\/a><\/div><\/div><\/div><\/div>\n\n\n<div class=\"wp-block-cloudtalk-row\" style=\"--column-widths:minmax(0, 280px) minmax(660px, 1fr) minmax(0, 280px);--mobile-order-1:2;--mobile-order-2:3;--mobile-order-3:1\">\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"wp-block-cloudtalk-table-of-contents\" data-level-depth=\"3\" data-total-items=\"3\"><div class=\"toc__heading\">Table of contents<\/div><div class=\"toc__list\"><div class=\"toc__item level-2\"><a href=\"#co-je-genesys-cloud-cx\">\u010co je Genesys Cloud CX?<\/a><\/div><div class=\"toc__item level-3\"><a href=\"#ake-su-klucove-funkcie-genesys\">Ak\u00e9 s\u00fa k\u013e\u00fa\u010dov\u00e9 funkcie Genesys?<\/a><\/div><div class=\"toc__item level-2\"><a href=\"#co-hovoria-pouzivatelia-o-genesys-cloud-cx\">\u010co hovoria pou\u017e\u00edvatelia o Genesys Cloud CX?<\/a><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><h2 id=\"co-je-genesys-cloud-cx\" class=\"wp-block-heading\">\u010co je Genesys Cloud CX?<\/h2>\n\n<p>Genesys Cloud CX je platforma kontaktn\u00e9ho centra ako slu\u017eby (CCaaS) podnikovej \u00farovne, ktor\u00e1 je navrhnut\u00e1 pre rozsiahle a komplexn\u00e9 oper\u00e1cie. Je navrhnut\u00e1 na riadenie ka\u017edej f\u00e1zy z\u00e1kazn\u00edckej cesty naprie\u010d hlasov\u00fdmi, digit\u00e1lnymi a soci\u00e1lnymi kan\u00e1lmi \u2014 a silne sa opiera o AI pre smerovanie, analytiku a zapojenie pracovnej sily.<\/p>\n\n<p>Pre ve\u013ek\u00e9 organiz\u00e1cie s rozsiahlymi IT t\u00edmami a rozpo\u010dtami na podnikovej \u00farovni je Genesys dobrou vo\u013ebou. Pre men\u0161ie t\u00edmy v\u0161ak n\u00e1klady na jedno miesto, povinn\u00fd mesa\u010dn\u00fd minim\u00e1lny poplatok \u20ac2,000 a neust\u00e1ly pr\u00edsun doplnkov (integr\u00e1cie CRM, Microsoft Teams, pokro\u010dil\u00e9 reportovanie) maj\u00fa tendenciu potl\u00e1\u010da\u0165 hodnotu.<\/p>\n\n\n<div class=\"wp-block-cloudtalk-summary\"><div class=\"summary-block summary-block--sm\"><h3 id=\"ake-su-klucove-funkcie-genesys\" class=\"wp-block-heading\">Ak\u00e9 s\u00fa k\u013e\u00fa\u010dov\u00e9 funkcie Genesys?<\/h3>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Hlasov\u00e9 slu\u017eby v cloude s nat\u00edvnou PSTN, IVR a smerovan\u00edm na z\u00e1klade zru\u010dnost\u00ed                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Omnikan\u00e1lov\u00e9 mo\u017enosti (e-mail, chat, SMS, WhatsApp, Messenger)                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Riadenie zapojenia pracovnej sily (WEM): predpovedanie, pl\u00e1novanie, QA                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Riadenie z\u00e1kazn\u00edckej cesty a Asistent agenta                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Otvoren\u00fd API ekosyst\u00e9m s 300+ integr\u00e1ciami AppFoundry                    <\/div>\n                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div><\/div><\/div>\n\n\n<h2 id=\"co-hovoria-pouzivatelia-o-genesys-cloud-cx\" class=\"wp-block-heading\">\u010co hovoria pou\u017e\u00edvatelia o Genesys Cloud CX?<\/h2>\n\n<p>Na z\u00e1klade 500+ overen\u00fdch recenzi\u00ed z G2, Capterra a Trustpilot<\/p>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--pros wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude0a \u010co sa pou\u017e\u00edvate\u013eom p\u00e1\u010di<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Spo\u013eahlivos\u0165 na podnikovej \u00farovni so stabilnou infra\u0161trukt\u00farou navrhnutou pre vysok\u00fd objem hovorov                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Rozsiahle omnikan\u00e1lov\u00e9 pokrytie \u2014 hlas, e-mail, chat, SMS, soci\u00e1lne siete \u2014 zobrazen\u00e9 v jedinom pracovnom priestore agenta                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    V\u00fdkonn\u00e1 sada na riadenie zapojenia pracovnej sily pre predpovedanie, pl\u00e1novanie, gamifik\u00e1ciu a riadenie kvality                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Flexibilita prostredn\u00edctvom API, umo\u017e\u0148uj\u00faca rozsiahle vlastn\u00e9 reportovanie, pokro\u010dil\u00fa automatiz\u00e1ciu a flexibiln\u00e9 integr\u00e1cie tret\u00edch str\u00e1n                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u201e\u010co sa mi najviac p\u00e1\u010di na Genesys Cloud CX, je jeho flexibilita a robustnos\u0165 ako skuto\u010dne cloudovej platformy s pr\u00edstupom API-first. Pon\u00faka siln\u00e9 omnikan\u00e1lov\u00e9 mo\u017enosti s jednotn\u00fdm modelom interakcie a d\u00e1t, v\u00fdkonn\u00fa analytiku a rozsiahle verejn\u00e9 API, ktor\u00e9 umo\u017e\u0148uj\u00fa automatiz\u00e1ciu, vlastn\u00e9 reportovanie a h\u013abkov\u00e9 integr\u00e1cie.\u201c<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">Giulia B.<\/div><div class=\"quote-block__position\">Analytik podpory<\/div><\/div><\/div><a href=\"https:\/\/www.g2.com\/products\/genesys-cloud-cx\/reviews\/genesys-cloud-cx-review-12383685?target=blank&#038;rel=nofollow\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Cel\u00e1 recenzia <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--cons wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude24 \u010co sa pou\u017e\u00edvate\u013eom nep\u00e1\u010di<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Administrat\u00edvne rozhranie je \u010dasto opisovan\u00e9 ako prehnan\u00e9 a zlo\u017eit\u00e9                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Historick\u00e9 reportovanie je obmedzen\u00e9 a neobsahuje dostatok detailn\u00fdch d\u00e1t pre h\u013abkov\u00fa anal\u00fdzu                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Pokro\u010dil\u00e9 funkcie \u010dasto vy\u017eaduj\u00fa dodato\u010dn\u00e9 licencie alebo prich\u00e1dzaj\u00fa s neo\u010dak\u00e1van\u00fdmi n\u00e1kladmi zalo\u017een\u00fdmi na pou\u017e\u00edvan\u00ed                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Prepojenie Genesys s niektor\u00fdmi n\u00e1strojmi tret\u00edch str\u00e1n m\u00f4\u017ee by\u0165 zlo\u017eitej\u0161ie, ne\u017e sa o\u010dak\u00e1valo                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u201ePo\u010diato\u010dn\u00e9 nastavenie m\u00f4\u017ee by\u0165 dos\u0165 n\u00e1ro\u010dn\u00e9 a vy\u017eaduje si ve\u013ea technickej pomoci. Niekedy sa h\u013eadanie konkr\u00e9tnych nastaven\u00ed v administrat\u00edvnom menu jav\u00ed ako \u201ehonba za pokladom\u201c, preto\u017ee existuje to\u013eko mo\u017enost\u00ed. \u0160tandardn\u00e9 reporty s\u00fa tie\u017e trochu z\u00e1kladn\u00e9; ak chcete ve\u013emi podrobn\u00e9 \u00fadaje, \u010dasto mus\u00edte str\u00e1vi\u0165 ve\u013ea \u010dasu ich prisp\u00f4sobovan\u00edm.\u201c<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">Jerin C.<\/div><div class=\"quote-block__position\">Mana\u017e\u00e9r \u013eudsk\u00fdch zdrojov<\/div><\/div><\/div><a href=\"https:\/\/www.g2.com\/products\/genesys-cloud-cx\/reviews\/genesys-cloud-cx-review-12253655?target=blank&#038;rel=nofollow\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Cel\u00e1 recenzia <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div style=\"--rcc-slides-per-view: 2;\" class=\"wp-block-cloudtalk-review-card-carousel rcc--post-content wp-block-cloudtalk-review-card-carousel\" data-display-mode=\"post-content\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">\u010co hovoria \u013eudia o Genesys na G2?<\/h2><p class=\"rcc__description\">Pozrite sa, \u010do hovoria skuto\u010dn\u00ed pou\u017e\u00edvatelia o produkte Genesys na G2 \u2014 \u00faprimn\u00e9 recenzie, skuto\u010dn\u00e9 sk\u00fasenosti a sp\u00e4tn\u00e1 v\u00e4zba od t\u00edmov, ktor\u00e9 ho pou\u017e\u00edvali.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/matt-g.jpg\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"0 out of 5 stars\"><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> Video je nekonzistentn\u00e9 a chatov\u00e9 funkcie nezachytili v\u00fdvoj trhu.<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Matt G.<\/span><span class=\"review-card__tag review-card__tag--blue\">Stredn\u00fd trh<\/span><\/div><p class=\"review-card__company\">Stredne ve\u013ek\u00e1 spolo\u010dnos\u0165<\/p><p class=\"review-card__position\">Riadite\u013e z\u00e1kazn\u00edckeho \u00faspechu<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/Lorena-L.jpg\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"5 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> \u010co sa mi najviac p\u00e1\u010di na Genesys, je jeho flexibilita a otvorenos\u0165.<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Lorena L.<\/span><span class=\"review-card__tag review-card__tag--blue\">Mal\u00e1 firma<\/span><\/div><p class=\"review-card__company\">Mal\u00e1 firma<\/p><p class=\"review-card__position\">Asistentka predaja<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/devesh.webp\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"0 out of 5 stars\"><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> Jeho pou\u017e\u00edvate\u013esk\u00e1 sk\u00fasenos\u0165 nie je pr\u00edli\u0161 dobr\u00e1.<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Devesh G.<\/span><span class=\"review-card__tag review-card__tag--blue\">Podnik<\/span><\/div><p class=\"review-card__company\">Podnik<\/p><p class=\"review-card__position\">Embedded in\u017einier<\/p><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"ci ci--sticky wp-block-cloudtalk-content-item\"><div class=\"ci__header\"><img decoding=\"async\" class=\"ci__icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/SymbolGenesys.svg\" alt=\"\" width=\"32\" height=\"32\" loading=\"lazy\" \/><span class=\"ci__name\">Genesys<\/span><\/div><div class=\"ci__items\"><div class=\"ci__item\"><span class=\"ci__label\">Zalo\u017een\u00e9<\/span><span class=\"ci__value\">1990<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Ve\u013ekos\u0165 t\u00edmu<\/span><span class=\"ci__value\">6 000+ zamestnancov<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Pokrytie<\/span><span class=\"ci__value\">60+ kraj\u00edn<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">G2 Hodnotenie<\/span><span class=\"ci__value\">4.4\/5<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Po\u010diato\u010dn\u00e1 cena<\/span><span class=\"ci__value\">\u20ac75\/pou\u017e\u00edvate\u013e<\/span><\/div><\/div><\/div><\/div>\n<\/div>\n\n\n<div class=\"wp-block-cloudtalk-homepage-hero-section wp-block-cloudtalk-homepage-hero-section\"><div class=\"homepage-hero-section homepage-hero-section--has-top-border\"><div class=\"homepage-hero-section__content\"><div class=\"homepage-hero-section__tags\"><span class=\"homepage-hero-section__tag homepage-hero-section__tag--highlighted\"><img loading=\"lazy\" decoding=\"async\" class=\"homepage-hero-section__tag-icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"\" width=\"16\" height=\"16\" \/><span>2025 Winter Leader<\/span><\/span><\/div><div class=\"homepage-hero-section__headline\"><h2>H\u013ead\u00e1te alternat\u00edvu k Genesys?<\/h2><\/div><div class=\"homepage-hero-section__description\"><p>Pozrite sa, pre\u010do 4,000+ firiem pre\u0161lo na CloudTalk pre vynikaj\u00facu kvalitu hovorov, funkcie poh\u00e1\u0148an\u00e9 AI a transparentn\u00e9 ceny.<\/p><\/div><div class=\"homepage-hero-section__buttons\"><a href=\"https:\/\/www.cloudtalk.io\/sk\/vyskusat-demo\/\" class=\"btn btn-regular btn-secondary\">Z\u00edskajte demo<\/a><a href=\"https:\/\/www.cloudtalk.io\/sk\/blog\/ceny-aircallu\/\" class=\"btn btn-regular btn-ghost\">Pozrite si porovnanie<\/a><\/div><div class=\"homepage-hero-section__logo-carousel\"><div class=\"wp-block-cloudtalk-logo-carousel wp-block-cloudtalk-logo-carousel\"><\/div><\/div><div class=\"homepage-hero-section__image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Product_Design.png\" alt=\"Hero image\" \/><div class=\"homepage-hero-section__video-blocks\"><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--1\"><div class=\"homepage-hero-section__video-text\">Pridajte ob\u013e\u00faben\u00e9 integr\u00e1cie<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Integracie_184x60.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--2\"><div class=\"homepage-hero-section__video-text\">Z\u00edskajte lok\u00e1lne \u010d\u00edsla<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Numbers_184x89.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--3\"><div class=\"homepage-hero-section__video-text\">Pridajte AI hlasov\u00fdch agentov<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Video_184x109.mp4\" autoplay loop playsinline muted><\/video><\/div><\/div><\/div><div class=\"homepage-hero-section__feature-highlights\"><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"22\" viewBox=\"0 0 23 22\" fill=\"none\"><path d=\"M14.5 2.5V1M18.4393 3.56066L19.5 2.5M19.5103 7.5H21.0103M20.9506 12C20.4489 17.0533 16.1853 21 11 21C5.47715 21 1 16.5228 1 11C1 5.81465 4.94668 1.5511 10 1.04938M11 7H15V11M14.6197 7C12.2653 10.3276 8.38636 12.5 4 12.5C2.9971 12.5 2.02072 12.3864 1.08302 12.1715\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Najlep\u0161ie hodnoten\u00fd na G2<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Neust\u00e1le vysoko hodnoten\u00fd na G2, CloudTalk pom\u00e1ha t\u00edmom r\u00fdchlej\u0161ie sa zabehn\u00fa\u0165, vyhn\u00fa\u0165 sa zlo\u017eitosti a spo\u013eahn\u00fa\u0165 sa na telef\u00f3nny syst\u00e9m, ktor\u00fd funguje o\u010dak\u00e1vane od prv\u00e9ho d\u0148a.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 16C12.866 16 16 12.866 16 9C16 5.13401 12.866 2 9 2C5.13401 2 2 5.13401 2 9C2 12.866 5.13401 16 9 16Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M15 22C18.866 22 22 18.866 22 15C22 11.134 18.866 8 15 8C11.134 8 8 11.134 8 15C8 18.866 11.134 22 15 22Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>100+ integr\u00e1ci\u00ed<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Va\u0161e CRM, helpdesk a predajn\u00e9 n\u00e1stroje u\u017e spolu komunikuj\u00fa. CloudTalk sa len pripoj\u00ed k rozhovoru a urob\u00ed ho ove\u013ea produkt\u00edvnej\u0161\u00edm.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M2.68675 15.6451L4.59494 14.5435C4.6983 14.4839 4.8196 14.4631 4.9369 14.4851L8.6914 15.1878C8.99995 15.2455 9.28478 15.008 9.28338 14.6941L9.26876 11.4045C9.26836 11.3151 9.29193 11.2272 9.33701 11.15L11.2317 7.90621C11.3303 7.73739 11.3215 7.52658 11.2091 7.3666L8.01892 2.82568M19.0002 4.85905C13.5002 7.50004 16.5 11 17.5002 11.5C19.3773 12.4384 21.9876 12.5 21.9876 12.5C21.9958 12.3344 22 12.1677 22 12C22 6.47715 17.5228 2 12 2C6.47715 2 2 6.47715 2 12C2 17.5228 6.47715 22 12 22C12.1677 22 12.3344 21.9959 12.5 21.9877M16.7578 21.9398L13.591 13.591L21.9398 16.7578L18.2376 18.2376L16.7578 21.9398Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Pokrytie v 160+ krajin\u00e1ch<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Od susedov a\u017e po cel\u00fd svet, CloudTalk udr\u017euje va\u0161e hovory jasn\u00e9, lok\u00e1lne a pripraven\u00e9 r\u00e1s\u0165 s va\u0161\u00edm podnikom.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<section class=\"cs cs--bg-gradient-to-blue cs--layout-stacked wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">CloudTalk vs Genesys: Porovnanie<\/h2><p class=\"cs__description\">Pozrite sa, ako CloudTalk poskytuje vynikaj\u00faci v\u00fdkon tam, kde na tom najviac z\u00e1le\u017e\u00ed<\/p><\/div><\/div>\n<div class=\"cs__content\"><div class=\"wp-block-cloudtalk-before-after-table\"><div class=\"bat__table\"><div class=\"bat__row bat__row--header\"><div class=\"bat__cell bat__cell--label\"><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__column-header\">Genesys<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__column-header\">CloudTalk<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Jednoduchos\u0165 pou\u017eitia<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Administrat\u00edvny panel m\u00f4\u017ee p\u00f4sobi\u0165 zlo\u017eito a je \u0165a\u017ek\u00e9 sa v \u0148om orientova\u0165.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">\u010cist\u00e9 a jednoduch\u00e9 rozhranie. Toky hovorov si m\u00f4\u017eete r\u00fdchlo nastavi\u0165 pomocou n\u00e1strojov drag-and-drop.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Po\u010diato\u010dn\u00e1 cena<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Od \u20ac75\/pou\u017e\u00edvate\u013ea\/mesiac s minim\u00e1lnym mesa\u010dn\u00fdm z\u00e1v\u00e4zkom \u20ac2,000.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Od \u20ac19\/pou\u017e\u00edvate\u013ea\/mesiac \u2014 bez minim\u00e1lnych po\u017eiadaviek, bez skryt\u00fdch poplatkov.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Reportovanie a analytika<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Dashboardy v re\u00e1lnom \u010dase funguj\u00fa dobre, ale historick\u00e9 reporty postr\u00e1daj\u00fa detaily pre hlb\u0161iu anal\u00fdzu.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Podrobn\u00e9 reporty v re\u00e1lnom \u010dase a historick\u00e9 reporty s preh\u013eadmi agentov, anal\u00fdzou sentimentu a funkciami AI.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Transparentnos\u0165 cien<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Pokro\u010dil\u00e9 funkcie \u010dasto vy\u017eaduj\u00fa dodato\u010dn\u00e9 licencie alebo prich\u00e1dzaj\u00fa s neo\u010dak\u00e1van\u00fdmi n\u00e1kladmi zalo\u017een\u00fdmi na pou\u017e\u00edvan\u00ed.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Jasn\u00e9 cenov\u00e9 pl\u00e1ny s k\u013e\u00fa\u010dov\u00fdmi funkciami zahrnut\u00fdmi, \u010do u\u013eah\u010duje predv\u00eddate\u013enos\u0165 n\u00e1kladov.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Integr\u00e1cie CRM<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Integr\u00e1cie m\u00f4\u017eu by\u0165 zlo\u017eit\u00e9 a m\u00f4\u017eu si vy\u017eadova\u0165 podporu v\u00fdvoj\u00e1ra.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Jednoduch\u00e1 integr\u00e1cia s HubSpot, Salesforce, Zendesk a 100+ n\u00e1strojmi s automatickou synchroniz\u00e1ciou.<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">\u010cas implement\u00e1cie<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Nastavenie m\u00f4\u017ee trva\u0165 dlh\u0161ie, ne\u017e sa o\u010dak\u00e1valo, kv\u00f4li komplexnej migr\u00e1cii a syst\u00e9mov\u00fdm obmedzeniam.<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">R\u00fdchle nastavenie s kr\u00e1tkym onboardingom a minim\u00e1lnymi prestojmi.<\/span><\/div><\/div><\/div><div class=\"bat__slider\" aria-label=\"Comparison cards\"><div class=\"bat__slider-track\"><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Jednoduchos\u0165 pou\u017eitia<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Genesys:<\/strong> Administrat\u00edvny panel m\u00f4\u017ee p\u00f4sobi\u0165 zlo\u017eito a je \u0165a\u017ek\u00e9 sa v \u0148om orientova\u0165.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> \u010cist\u00e9 a jednoduch\u00e9 rozhranie. Toky hovorov si m\u00f4\u017eete r\u00fdchlo nastavi\u0165 pomocou n\u00e1strojov drag-and-drop.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Po\u010diato\u010dn\u00e1 cena<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Genesys:<\/strong> Od \u20ac75\/pou\u017e\u00edvate\u013ea\/mesiac s minim\u00e1lnym mesa\u010dn\u00fdm z\u00e1v\u00e4zkom \u20ac2,000.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Od \u20ac19\/pou\u017e\u00edvate\u013ea\/mesiac \u2014 bez minim\u00e1lnych po\u017eiadaviek, bez skryt\u00fdch poplatkov.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Reportovanie a analytika<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Genesys:<\/strong> Dashboardy v re\u00e1lnom \u010dase funguj\u00fa dobre, ale historick\u00e9 reporty postr\u00e1daj\u00fa detaily pre hlb\u0161iu anal\u00fdzu.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Podrobn\u00e9 reporty v re\u00e1lnom \u010dase a historick\u00e9 reporty s preh\u013eadmi agentov, anal\u00fdzou sentimentu a funkciami AI.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Transparentnos\u0165 cien<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Genesys:<\/strong> Pokro\u010dil\u00e9 funkcie \u010dasto vy\u017eaduj\u00fa dodato\u010dn\u00e9 licencie alebo prich\u00e1dzaj\u00fa s neo\u010dak\u00e1van\u00fdmi n\u00e1kladmi zalo\u017een\u00fdmi na pou\u017e\u00edvan\u00ed.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Jasn\u00e9 cenov\u00e9 pl\u00e1ny s k\u013e\u00fa\u010dov\u00fdmi funkciami zahrnut\u00fdmi, \u010do u\u013eah\u010duje predv\u00eddate\u013enos\u0165 n\u00e1kladov.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Integr\u00e1cie CRM<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Genesys:<\/strong> Integr\u00e1cie m\u00f4\u017eu by\u0165 zlo\u017eit\u00e9 a m\u00f4\u017eu si vy\u017eadova\u0165 podporu v\u00fdvoj\u00e1ra.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Jednoduch\u00e1 integr\u00e1cia s HubSpot, Salesforce, Zendesk a 100+ n\u00e1strojmi s automatickou synchroniz\u00e1ciou.<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">\u010cas implement\u00e1cie<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Genesys:<\/strong> Nastavenie m\u00f4\u017ee trva\u0165 dlh\u0161ie, ne\u017e sa o\u010dak\u00e1valo, kv\u00f4li komplexnej migr\u00e1cii a syst\u00e9mov\u00fdm obmedzeniam.<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> R\u00fdchle nastavenie s kr\u00e1tkym onboardingom a minim\u00e1lnymi prestojmi.<\/span><\/div><\/div><\/div><div class=\"bat__slider-dots\" role=\"tablist\" aria-label=\"Slide navigation\"><\/div><\/div><\/div><\/div>\n<\/div><\/section>\n\n<section class=\"cs cs--bg-white cs--layout-inline cs--has-top-border wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">Pre\u010do si vybra\u0165 CloudTalk pred Genesys<\/h2><p class=\"cs__description\">Pozrite sa, ako CloudTalk prin\u00e1\u0161a vynikaj\u00faci v\u00fdkon tam, kde na tom najviac z\u00e1le\u017e\u00ed.<\/p><\/div><\/div>\n<div class=\"cs__content\"><div style=\"--fcg-cols: 3\" class=\"fcg wp-block-cloudtalk-feature-card-grid\"><div class=\"fcg__grid\"><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M12 12L7.72711 8.43926C7.09226 7.91022 6.77484 7.6457 6.54664 7.32144C6.34444 7.03413 6.19429 6.71354 6.10301 6.37428C6 5.99139 6 5.57819 6 4.7518V2M12 12L16.2729 8.43926C16.9077 7.91022 17.2252 7.6457 17.4534 7.32144C17.6556 7.03413 17.8057 6.71354 17.897 6.37428C18 5.99139 18 5.57819 18 4.7518V2M12 12L7.72711 15.5607C7.09226 16.0898 6.77484 16.3543 6.54664 16.6786C6.34444 16.9659 6.19429 17.2865 6.10301 17.6257C6 18.0086 6 18.4218 6 19.2482V22M12 12L16.2729 15.5607C16.9077 16.0898 17.2252 16.3543 17.4534 16.6786C17.6556 16.9659 17.8057 17.2865 17.897 17.6257C18 18.0086 18 18.4218 18 19.2482V22M4 2H20M4 22H20\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Hlasov\u00ed AI agenti, ktor\u00ed pracuj\u00fa 24\/7<\/h3><p class=\"fc__desc\">Nasadzujte <a href=\"https:\/\/www.cloudtalk.io\/sk\/ai-voice-agents\/\">hlasov\u00fdch AI agentov<\/a>, ktor\u00ed vybavuj\u00fa prich\u00e1dzaj\u00face hovory 24\/7 \u2013 kvalifikuj\u00fa potenci\u00e1lnych z\u00e1kazn\u00edkov, odpovedaj\u00fa na \u010dasto kladen\u00e9 ot\u00e1zky, zbieraj\u00fa inform\u00e1cie a presmeruj\u00fa na spr\u00e1vny t\u00edm, ke\u010f je potrebn\u00fd \u013eudsk\u00fd z\u00e1sah.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6.09436 11.2288C6.03221 10.8282 5.99996 10.4179 5.99996 10C5.99996 5.58172 9.60525 2 14.0526 2C18.4999 2 22.1052 5.58172 22.1052 10C22.1052 10.9981 21.9213 11.9535 21.5852 12.8345C21.5154 13.0175 21.4804 13.109 21.4646 13.1804C21.4489 13.2512 21.4428 13.301 21.4411 13.3735C21.4394 13.4466 21.4493 13.5272 21.4692 13.6883L21.8717 16.9585C21.9153 17.3125 21.9371 17.4895 21.8782 17.6182C21.8266 17.731 21.735 17.8205 21.6211 17.8695C21.4911 17.9254 21.3146 17.8995 20.9617 17.8478L17.7765 17.3809C17.6101 17.3565 17.527 17.3443 17.4512 17.3448C17.3763 17.3452 17.3245 17.3507 17.2511 17.3661C17.177 17.3817 17.0823 17.4172 16.893 17.4881C16.0097 17.819 15.0524 18 14.0526 18C13.6344 18 13.2237 17.9683 12.8227 17.9073M7.63158 22C10.5965 22 13 19.5376 13 16.5C13 13.4624 10.5965 11 7.63158 11C4.66668 11 2.26316 13.4624 2.26316 16.5C2.26316 17.1106 2.36028 17.6979 2.53955 18.2467C2.61533 18.4787 2.65322 18.5947 2.66566 18.6739C2.67864 18.7567 2.68091 18.8031 2.67608 18.8867C2.67145 18.9668 2.65141 19.0573 2.61134 19.2383L2 22L4.9948 21.591C5.15827 21.5687 5.24 21.5575 5.31137 21.558C5.38652 21.5585 5.42641 21.5626 5.50011 21.5773C5.5701 21.5912 5.67416 21.6279 5.88227 21.7014C6.43059 21.8949 7.01911 22 7.63158 22Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">AI Dialer, ktor\u00fd doru\u010duje 80+ konverz\u00e1ci\u00ed<\/h3><p class=\"fc__desc\"><a href=\"https:\/\/www.cloudtalk.io\/?page_id=225716\">AI Dialer<\/a> od CloudTalku umo\u017e\u0148uje v\u00e1\u0161mu odch\u00e1dzaj\u00facemu t\u00edmu automaticky prech\u00e1dza\u0165 zoznamy hovorov, preskakova\u0165 hlasov\u00e9 spr\u00e1vy a sp\u00e1ja\u0165 agentov iba vtedy, ke\u010f zdvihne hovor \u017eiv\u00e1 osoba.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M14.0497 6C15.0264 6.19057 15.924 6.66826 16.6277 7.37194C17.3314 8.07561 17.8091 8.97326 17.9997 9.95M14.0497 2C16.0789 2.22544 17.9713 3.13417 19.4159 4.57701C20.8606 6.01984 21.7717 7.91101 21.9997 9.94M10.2266 13.8631C9.02506 12.6615 8.07627 11.3028 7.38028 9.85323C7.32041 9.72854 7.29048 9.66619 7.26748 9.5873C7.18576 9.30695 7.24446 8.96269 7.41447 8.72526C7.46231 8.65845 7.51947 8.60129 7.63378 8.48698C7.98338 8.13737 8.15819 7.96257 8.27247 7.78679C8.70347 7.1239 8.70347 6.26932 8.27247 5.60643C8.15819 5.43065 7.98338 5.25585 7.63378 4.90624L7.43891 4.71137C6.90747 4.17993 6.64174 3.91421 6.35636 3.76987C5.7888 3.4828 5.11854 3.4828 4.55098 3.76987C4.2656 3.91421 3.99987 4.17993 3.46843 4.71137L3.3108 4.86901C2.78117 5.39863 2.51636 5.66344 2.31411 6.02348C2.08969 6.42298 1.92833 7.04347 1.9297 7.5017C1.93092 7.91464 2.01103 8.19687 2.17124 8.76131C3.03221 11.7947 4.65668 14.6571 7.04466 17.045C9.43264 19.433 12.295 21.0575 15.3284 21.9185C15.8928 22.0787 16.1751 22.1588 16.588 22.16C17.0462 22.1614 17.6667 22 18.0662 21.7756C18.4263 21.5733 18.6911 21.3085 19.2207 20.7789L19.3783 20.6213C19.9098 20.0898 20.1755 19.8241 20.3198 19.5387C20.6069 18.9712 20.6069 18.3009 20.3198 17.7333C20.1755 17.448 19.9098 17.1822 19.3783 16.6508L19.1835 16.4559C18.8339 16.1063 18.6591 15.9315 18.4833 15.8172C17.8204 15.3862 16.9658 15.3862 16.3029 15.8172C16.1271 15.9315 15.9523 16.1063 15.6027 16.4559C15.4884 16.5702 15.4313 16.6274 15.3644 16.6752C15.127 16.8453 14.7828 16.904 14.5024 16.8222C14.4235 16.7992 14.3612 16.7693 14.2365 16.7094C12.7869 16.0134 11.4282 15.0646 10.2266 13.8631Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">AI \u0161tatistiky zo 100% va\u0161ich hovorov<\/h3><p class=\"fc__desc\">Okrem prepisu, sumariz\u00e1cie a ozna\u010dovania ka\u017ed\u00e9ho hovoru, <a href=\"https:\/\/www.cloudtalk.io\/sk\/inteligencia-konverzacie-na-baze-umelej-inteligencie\/\">AI Conversation Intelligence<\/a> analyzuje sentiment a hodnot\u00ed v\u00fdkon na pozad\u00ed, pri\u010dom d\u00e1ta posiela priamo do v\u00e1\u0161ho CRM.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 9V6C9 4.34315 7.65685 3 6 3C4.34315 3 3 4.34315 3 6C3 7.65685 4.34315 9 6 9H9ZM9 9V15M9 9H15M9 15V18C9 19.6569 7.65685 21 6 21C4.34315 21 3 19.6569 3 18C3 16.3431 4.34315 15 6 15H9ZM9 15H15M15 15H18C19.6569 15 21 16.3431 21 18C21 19.6569 19.6569 21 18 21C16.3431 21 15 19.6569 15 18V15ZM15 15V9M15 9V6C15 4.34315 16.3431 3 18 3C19.6569 3 21 4.34315 21 6C21 7.65685 19.6569 9 18 9H15Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Vysoko v\u00fdkonn\u00e9 toky hovorov za sekundy<\/h3><p class=\"fc__desc\">Vytvorte smerovanie pomocou <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/navrhar-toku-hovorov-vytvarajte-a-automatizujte-toky-hovorov\/\">dizajn\u00e9ra toku hovorov<\/a> s funkciou drag-and-drop, ktor\u00fd sp\u00e1ja viac ako 20 podmienok \u2013 ako je logika zalo\u017een\u00e1 na zru\u010dnostiach a VIP priorita. Bez obmedzen\u00ed m\u00f4\u017eete svoju logiku \u0161k\u00e1lova\u0165 a prisp\u00f4sobi\u0165 sa ak\u00e9muko\u013evek n\u00e1rastu prev\u00e1dzky v priebehu nieko\u013ek\u00fdch min\u00fat.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M2 12H22M2 12C2 17.5228 6.47715 22 12 22M2 12C2 6.47715 6.47715 2 12 2M22 12C22 17.5228 17.5228 22 12 22M22 12C22 6.47715 17.5228 2 12 2M12 2C14.5013 4.73835 15.9228 8.29203 16 12C15.9228 15.708 14.5013 19.2616 12 22M12 2C9.49872 4.73835 8.07725 8.29203 8 12C8.07725 15.708 9.49872 19.2616 12 22\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Glob\u00e1lne \u010d\u00edsla so zabudovanou reput\u00e1ciou<\/h3><p class=\"fc__desc\">Z\u00edskajte pr\u00edstup k <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/ziskajte-medzinarodne-virtualne-telefonne-cisla-pre-viac-ako-160-krajin\/\">medzin\u00e1rodn\u00fdm \u010d\u00edslam<\/a> v 160+ krajin\u00e1ch s automatickou rot\u00e1ciou, ktor\u00e1 zabra\u0148uje ozna\u010dovaniu ako spam bez nutnosti ru\u010dnej spr\u00e1vy.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 17.5H3.5M6.5 12H2M9 6.5H4M17 3L10.4036 12.235C10.1116 12.6438 9.96562 12.8481 9.97194 13.0185C9.97744 13.1669 10.0486 13.3051 10.1661 13.3958C10.3011 13.5 10.5522 13.5 11.0546 13.5H16L15 21L21.5964 11.765C21.8884 11.3562 22.0344 11.1519 22.0281 10.9815C22.0226 10.8331 21.9514 10.6949 21.8339 10.6042C21.6989 10.5 21.4478 10.5 20.9454 10.5H16L17 3Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Cel\u00fd v\u00e1\u0161 t\u00edm na\u017eivo za jeden de\u0148<\/h3><p class=\"fc__desc\">Spustite sa u\u017e poobede s <a href=\"https:\/\/www.cloudtalk.io\/sk\/blog\/ako-nastavit-system-voip-v-7-jednoduchych-krokoch\/\">r\u00fdchlym, jednoduch\u00fdm a pripraven\u00fdm nastaven\u00edm.<\/a> Va\u0161e integr\u00e1cie CRM a toky hovorov s\u00fa nakonfigurovan\u00e9 za nieko\u013eko hod\u00edn, \u010d\u00edm sa cel\u00fd v\u00e1\u0161 t\u00edm dostane do akcie za jeden de\u0148.<\/p><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/section>\n\n<div style=\"--rcc-slides-per-view: 2;\" class=\"wp-block-cloudtalk-review-card-carousel rcc--has-top-border wp-block-cloudtalk-review-card-carousel\" data-display-mode=\"section\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">Firmy, ktor\u00e9 pre\u0161li na CloudTalk<\/h2><p class=\"rcc__description\">Skuto\u010dn\u00e9 v\u00fdsledky od skuto\u010dn\u00fdch spolo\u010dnost\u00ed, ktor\u00e9 urobili zmenu \u2013 a nikdy sa nepozreli sp\u00e4\u0165.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201eNa starej platforme neexistovalo automatick\u00e9 vytv\u00e1ranie tiketov. Museli sme manu\u00e1lne kontrolova\u0165 z\u00e1znamy, aby sme zistili, ktor\u00e9 hovory boli zme\u0161kan\u00e9 a \u010di sa im venovalo.\u201c<br><br>\u201ePo prechode na CloudTalk sa n\u00e1m zme\u0161kan\u00e9 hovory zn\u00ed\u017eili o 23%. To nie je len \u010d\u00edslo; s\u00fa to z\u00e1kazn\u00edci, s ktor\u00fdmi sa dok\u00e1\u017eeme spoji\u0165 sk\u00f4r, ne\u017e bude pr\u00edli\u0161 neskoro.\u201c<br><\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Ayif Amrullah<\/cite><p class=\"social-proof-block__position\">Mana\u017e\u00e9r dod\u00e1vate\u013esk\u00fdch oper\u00e1ci\u00ed v Aspire<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">23%<\/span><span class=\"social-proof-block__statistic-description\">Pokles zme\u0161kan\u00fdch hovorov<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">50%<\/span><span class=\"social-proof-block__statistic-description\">R\u00fdchlej\u0161ie QA s analytikou<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/aspire-logo-dark.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/aspire\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201eNemali sme spo\u013eahliv\u00e9 d\u00e1ta. Reporty sa nezhodovali, hovory neboli spr\u00e1vne nahr\u00e1van\u00e9 a dokonca aj nezrovnalosti v faktur\u00e1cii sa stali opakuj\u00facim sa probl\u00e9mom.\u201c<br><br>\u201eS CloudTalkom m\u00e1me kone\u010dne preh\u013ead. Vid\u00edme, ktor\u00e9 t\u00edmy vybavuj\u00fa hovory a \u010di s\u00fa na t\u00fato pr\u00e1cu vhodn\u00e9. To n\u00e1m umo\u017e\u0148uje prerozdeli\u0165 pracovn\u00e9 za\u0165a\u017eenie.\u201c<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Ana Pestana<\/cite><p class=\"social-proof-block__position\">Koordin\u00e1torka z\u00e1kazn\u00edckej sk\u00fasenosti v Alura<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">100%<\/span><span class=\"social-proof-block__statistic-description\">Pokles denn\u00fdch s\u0165a\u017enost\u00ed<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">Seamless<\/span><span class=\"social-proof-block__statistic-description\">Integr\u00e1cie s Helpdesk a Freshdesk<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/alura.png\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/alura\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201eMali sme ve\u013ea probl\u00e9mov s kontaktovate\u013enos\u0165ou a osloven\u00edm na\u0161ich potenci\u00e1lnych z\u00e1kazn\u00edkov. Prehliadanie hovorov si vy\u017eadovalo manu\u00e1lne po\u010d\u00favanie cel\u00fdch nahr\u00e1vok, \u010do bolo ve\u013emi \u010dasovo n\u00e1ro\u010dn\u00e9.\u201c<br><br>\u201eJedn\u00fdm z najv\u00e4\u010d\u0161\u00edch \u00faspechov bola schopnos\u0165 analyzova\u0165 t\u00edmov\u00e9 hovory a identifikova\u0165 vzory a oblasti na zlep\u0161enie. Teraz m\u00e1me pribli\u017ene o 30 % vy\u0161\u0161iu mieru kontaktov.\u201c<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Marianela Santander<\/cite><p class=\"social-proof-block__position\">Ved\u00faca t\u00edmu SDR v TripleTen LATAM<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">30%<\/span><span class=\"social-proof-block__statistic-description\">N\u00e1rast miery kontaktov<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">33%<\/span><span class=\"social-proof-block__statistic-description\">N\u00e1rast po\u010dtu mesa\u010dne dohodnut\u00fdch stretnut\u00ed<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/TripleTen-logo.png\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/tripleten-latam\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-faq wp-block-cloudtalk-faq--white wp-block-cloudtalk-faq--has-top-border wp-block-cloudtalk-faq-v2\" data-display-mode=\"section\"><div class=\"faq-block\"><div class=\"faq-block__header\"><h2 class=\"faq-block__title\">Frequently Asked Questions<\/h2><\/div><div class=\"faq-block__items\"><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-95\"><h3 class=\"faq-item__question-text\">Je Genesys Cloud CX cloudov\u00fd?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-95\"><div class=\"faq-item__answer\"><p>\u00c1no. Genesys Cloud CX je <a href=\"https:\/\/www.cloudtalk.io\/blog\/cloud-based-phone-services\/\">cloudov\u00e1 platforma<\/a>, tak\u017ee nepotrebujete lok\u00e1lny hardv\u00e9r. Funguje online, dost\u00e1va pravideln\u00e9 aktualiz\u00e1cie a \u013eahko zvl\u00e1dne ve\u013ek\u00e9 objemy hovorov.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-96\"><h3 class=\"faq-item__question-text\">Ak\u00fd dobr\u00fd je Genesys?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-96\"><div class=\"faq-item__answer\"><p><a href=\"https:\/\/www.cloudtalk.io\/genesys-cloud-cx-alternative\/\">Genesys<\/a> je siln\u00e1 platforma kontaktn\u00e9ho centra na podnikovej \u00farovni. Ve\u013emi dobre funguje pre ve\u013ek\u00e9 t\u00edmy, ktor\u00e9 potrebuj\u00fa pokro\u010dil\u00e9 smerovanie, v\u0161esmerov\u00fa podporu a \u0161k\u00e1lovate\u013en\u00e9 oper\u00e1cie. M\u00f4\u017ee sa v\u0161ak zda\u0165 komplexn\u00e1 na pou\u017e\u00edvanie a drah\u00e1, najm\u00e4 pre men\u0161ie t\u00edmy.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-97\"><h3 class=\"faq-item__question-text\">M\u00e1 Genesys minim\u00e1lny z\u00e1v\u00e4zok?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-97\"><div class=\"faq-item__answer\"><p>\u00c1no. Genesys zvy\u010dajne vy\u017eaduje minim\u00e1lnu mesa\u010dn\u00fa \u00fatratu okolo \u20ac2,000. To m\u00f4\u017ee by\u0165 drah\u00e9 pre men\u0161ie t\u00edmy s iba 10\u201320 agentmi.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-98\"><h3 class=\"faq-item__question-text\">Ak\u00e1 komplexn\u00e1 je in\u0161tal\u00e1cia pre Genesys?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-98\"><div class=\"faq-item__answer\"><p>Nastavenie m\u00f4\u017ee by\u0165 komplexn\u00e9, najm\u00e4 ak potrebujete <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/\">pokro\u010dil\u00e9 funkcie<\/a>. CloudTalk je v porovnan\u00ed s t\u00fdm navrhnut\u00fd pre \u201eplug-and-play\u201c nasadenie.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-99\"><h3 class=\"faq-item__question-text\">Je Genesys spo\u013eahliv\u00fd pre glob\u00e1lne volania?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-99\"><div class=\"faq-item__answer\"><p>Zameriava sa predov\u0161etk\u00fdm na ~40 k\u013e\u00fa\u010dov\u00fdch kraj\u00edn, zatia\u013e \u010do CloudTalk poskytuje okam\u017eit\u00fd pr\u00edstup k lok\u00e1lnym \u010d\u00edslam v <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/ziskajte-medzinarodne-virtualne-telefonne-cisla-pre-viac-ako-160-krajin\/\">160+ krajin\u00e1ch,<\/a> \u010do z neho rob\u00ed agilnej\u0161iu vo\u013ebu pre t\u00edmy expanduj\u00face na rozv\u00edjaj\u00face sa trhy.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-100\"><h3 class=\"faq-item__question-text\">Pre\u010do firmy prech\u00e1dzaj\u00fa z Genesys na CloudTalk?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-100\"><div class=\"faq-item__answer\"><p>Mnoho t\u00edmov prech\u00e1dza, preto\u017ee Genesys sa m\u00f4\u017ee zda\u0165 pr\u00edli\u0161 komplexn\u00fd a drah\u00fd, zatia\u013e \u010do CloudTalk sa \u013eah\u0161ie spravuje v\u010faka jednoduch\u00fdm n\u00e1strojom a <a href=\"https:\/\/www.cloudtalk.io\/sk\/cennik-softveru-pre-call-centra\/\">preh\u013eadnej\u0161\u00edm cen\u00e1m<\/a>.<\/p><\/div><\/div><\/div><\/div><div class=\"faq-block__cta\"><div class=\"faq-block__cta-image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/Avatar-group.png\" alt=\"\" \/><\/div><div class=\"faq-block__cta-content\"><h3 class=\"faq-block__cta-title\">M\u00e1te e\u0161te ot\u00e1zky?<\/h3><p class=\"faq-block__cta-description\">Nena\u0161li ste odpove\u010f, ktor\u00fa h\u013ead\u00e1te? Porozpr\u00e1vajte sa s na\u0161\u00edm priate\u013esk\u00fdm t\u00edmom.<\/p><div class=\"faq-block__cta-button\"><a href=\"https:\/\/www.cloudtalk.io\/demo-b\/\" class=\"btn btn-primary\">Kontaktujte n\u00e1s<\/a><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"demo-ab-block--section wp-block-cloudtalk-demo-ab\"><div class=\"demo-ab-block\"><div class=\"demo-ab-block__hero\"><div class=\"demo-ab-block__hero-content\"><h2 class=\"demo-ab-block__heading\">Ste pripraven\u00ed za\u017ei\u0165 vynikaj\u00facu kvalitu hovorov?<\/h2><p class=\"demo-ab-block__hero-paragraph\">Pripojte sa k 4,000+ firm\u00e1m, ktor\u00e9 d\u00f4veruj\u00fa CloudTalku pre svoje obchodn\u00e9 a podporn\u00e9 hovory. Pozrite sa, pre\u010do CloudTalk prin\u00e1\u0161a lep\u0161ie v\u00fdsledky ako [Competitor Name].<\/p><div class=\"demo-ab-block__list-wrapper\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--numbered wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--numbered\"><ol class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">01<\/span>\n                        <div class=\"list-block__content\">\n                                            <\/div>\n        <\/li>\n<\/ol><\/div><\/div><\/div><\/div><\/div><div class=\"demo-ab-block__form-section\"><div class=\"demo-ab-block__form-wrap\"><div class=\"demo-ab-block__form-content demo-form\">\n<div class=\"ct-demo-form\">\n<!--[if lte IE 8]>\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2-legacy.js\"><\/script>\n<![endif]-->\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2.js\"><\/script>\n<script>\n\nlet searchParams = new URLSearchParams(window.location.search);\nsearchParams.has('filled_email');\nlet emailVal = searchParams.get('filled_email');\n\nhbspt.forms.create({\n\tregion: \"na1\",\n\tportalId: \"6195055\",\n\tformId: \"209cca80-551b-4b65-ae93-766d7218210e\",\n    onFormReady: function($form) {\n        $form.attr(\"data-default-form-id\", \"866072\");\n        if(emailVal) {\n            $form.find('input[name=\"email\"]').val(emailVal).change(); \n        }\n    },\n    onFormSubmit: function (form) {\n        window.dataLayer = window.dataLayer || [];\t \n        dataLayer.push({\n            'event': 'demoFormSubmitted',\n            'registrationFirstName': form.find(\"[name=firstname]\").val(),\n            'registrationLastName': form.find(\"[name=lastname]\").val(),\n            'registrationEmail': form.find(\"[name=email]\").val(),\n            'registrationPhoneNumber': form.find(\"[name=phone]\").val(),\n            'registrationUserNumber': form.find(\"[name=demo__users]\").find(\":selected\").val()\n        });\n    }\n});\n<\/script>\n<\/div>\n\n<div class=\"ct-referral-form\">\n<script>\n  hbspt.forms.create({\n    portalId: \"6195055\",\n    formId: \"6a618028-e42d-4ae6-bc9b-002fc38cc18a\",\n    region: \"na1\"\n  });\n<\/script>\n<\/div>\n<\/div><\/div><\/div><div class=\"demo-ab-block__rating-cards\"><div class=\"demo-ab-block__rating-cards-track\"><div class=\"demo-ab-block__rating-card\"><div class=\"demo-ab-block__rating-card-header\"><div class=\"demo-ab-block__rating-card-logos\"><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"G2 logo\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><\/div><div class=\"demo-ab-block__rating-card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_0)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_0\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g 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clip-path=\"url(#clip0_24831_3279_rating_0_2)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_2\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_3)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_0_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_24831_3279_rating_0_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"demo-ab-block__rating-card-content\"><p class=\"demo-ab-block__rating-card-label\">Recenzie<\/p><p class=\"demo-ab-block__rating-card-number\">1,500+<\/p><\/div><\/div><div class=\"demo-ab-block__rating-card\"><div class=\"demo-ab-block__rating-card-header\"><div class=\"demo-ab-block__rating-card-logos\"><div class=\"demo-ab-block__rating-card-logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/capterra.svg\" alt=\"\" class=\"demo-ab-block__rating-card-logo-image\" \/><\/div><\/div><div class=\"demo-ab-block__rating-card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_24831_3279_rating_1_0)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 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\/><\/div><div class=\"under-navigation-social-proof-block__card-logo\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/02\/customer3-border.png\" alt=\"Customer\" class=\"under-navigation-social-proof-block__card-logo-image\" \/><\/div><\/div><div class=\"under-navigation-social-proof-block__card-stars\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_0)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 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7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_2\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_3)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_3\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\"><g clip-path=\"url(#clip0_social_proof_2_4)\"><path d=\"M9.53834 1.60996C9.70914 1.19932 10.2909 1.19932 10.4617 1.60996L12.5278 6.57744C12.5998 6.75056 12.7626 6.86885 12.9495 6.88383L18.3123 7.31376C18.7556 7.3493 18.9354 7.90256 18.5976 8.19189L14.5117 11.6919C14.3693 11.8139 14.3071 12.0053 14.3506 12.1876L15.5989 17.4208C15.7021 17.8534 15.2315 18.1954 14.8519 17.9635L10.2606 15.1592C10.1006 15.0615 9.89938 15.0615 9.73937 15.1592L5.14806 17.9635C4.76851 18.1954 4.29788 17.8534 4.40108 17.4208L5.64939 12.1876C5.69289 12.0053 5.6307 11.8139 5.48831 11.6919L1.40241 8.19189C1.06464 7.90256 1.24441 7.3493 1.68773 7.31376L7.05054 6.88383C7.23744 6.86885 7.40024 6.75056 7.47225 6.57744L9.53834 1.60996Z\" fill=\"#FDB022\"\/><\/g><defs><clipPath id=\"clip0_social_proof_2_4\"><rect width=\"20\" height=\"20\" fill=\"white\"\/><\/clipPath><\/defs><\/svg><\/div><\/div><div class=\"under-navigation-social-proof-block__card-content\"><p class=\"under-navigation-social-proof-block__card-number\">4,000+&nbsp;<\/p><p class=\"under-navigation-social-proof-block__card-label\">Z\u00e1kazn\u00edci<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-seo-hero wp-block-cloudtalk-seo-hero\"><div class=\"sh\"><h1 class=\"sh__title\">Recenzia Zendesk 2026:\n<br>Funkcie, ceny &amp; sp\u00e4tn\u00e1 v\u00e4zba od pou\u017e\u00edvate\u013eov<\/h1><p class=\"sh__description\">Zva\u017eujete Zendesk Contact pre v\u00e1\u0161 obchodn\u00fd alebo podporn\u00fd t\u00edm? Tu je, \u010do hovoria skuto\u010dn\u00ed pou\u017e\u00edvatelia o hlasov\u00fdch funkci\u00e1ch, cen\u00e1ch a z\u00e1kazn\u00edckej podpore\u2014a pozrite si, ako sa CloudTalk porovn\u00e1va.<\/p><div class=\"sh__buttons wp-block-buttons\"><div class=\"wp-block-button btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/sk\/vyskusat-demo\/\" class=\"wp-block-button__link wp-element-button\">Z\u00edskajte CloudTalk demo<\/a><\/div><div class=\"wp-block-button btn-ghost btn-regular\"><a href=\"https:\/\/www.cloudtalk.io\/zendesk-talk-alternative\/\" class=\"wp-block-button__link wp-element-button\">Zendesk Alternat\u00edvy \u2192<\/a><\/div><\/div><\/div><\/div>\n\n\n<div class=\"wp-block-cloudtalk-row\" style=\"--column-widths:minmax(0, 280px) minmax(660px, 1fr) minmax(0, 280px);--mobile-order-1:2;--mobile-order-2:3;--mobile-order-3:1\">\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"wp-block-cloudtalk-table-of-contents\" data-level-depth=\"3\" data-total-items=\"3\"><div class=\"toc__heading\">Table of contents<\/div><div class=\"toc__list\"><div class=\"toc__item level-2\"><a href=\"#co-je-zendesk\">\u010co je Zendesk?<\/a><\/div><div class=\"toc__item level-3\"><a href=\"#ake-su-klucove-funkcie-zendesk\">Ak\u00e9 s\u00fa k\u013e\u00fa\u010dov\u00e9 funkcie Zendesk?<\/a><\/div><div class=\"toc__item level-2\"><a href=\"#co-hovoria-pouzivatelia-o-zendesk\">\u010co hovoria pou\u017e\u00edvatelia o Zendesk?<\/a><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><h2 id=\"co-je-zendesk\" class=\"wp-block-heading\">\u010co je Zendesk?<\/h2>\n\n<p>Zendesk je cloudov\u00e1 platforma pre z\u00e1kazn\u00edcky servis postaven\u00e1 na syst\u00e9me tiketov. Hlas je s\u00fa\u010das\u0165ou jeho <a href=\"https:\/\/www.cloudtalk.io\/blog\/zendesk-talk-pricing\/\">pl\u00e1nov Suite<\/a> (od \u20ac55\/agent\/mesiac), \u010do d\u00e1va podporn\u00fdm t\u00edmom mo\u017enos\u0165 uskuto\u010d\u0148ova\u0165 a prij\u00edma\u0165 hovory z rovnak\u00e9ho pracovn\u00e9ho priestoru, kde vybavuj\u00fa e-maily, chat a spr\u00e1vy zo soci\u00e1lnych siet\u00ed.<\/p>\n\n<p>Zendesk sa prezentuje ako \u201ePlatforma rie\u0161enia\u201c\u2014jednotn\u00e9 omnikan\u00e1lov\u00e9 rie\u0161enie, kde AI agenti, \u013eudsk\u00ed agenti a zdie\u013ean\u00e1 vedomostn\u00e1 b\u00e1za pracuj\u00fa bok po boku. <\/p>\n\n<p>Hlas bol v\u0161ak tradi\u010dne sk\u00f4r doplnkovou funkciou ne\u017e hlavn\u00fdm zameran\u00edm. Ak sa v\u00e1\u0161 t\u00edm spolieha na <a href=\"https:\/\/www.cloudtalk.io\/sk\/softver-pre-outbound-call-centra\/\">odch\u00e1dzaj\u00face hovory<\/a>, komplexn\u00e9 smerovanie, <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/analytika\/\">podrobn\u00e9 anal\u00fdzy<\/a> alebo vysokokvalitn\u00e9 medzin\u00e1rodn\u00e9 hovory, m\u00f4\u017eete narazi\u0165 na obmedzenia. Navy\u0161e, licencie na agenta a poplatky za hovory na z\u00e1klade vyu\u017eitia sa m\u00f4\u017eu r\u00fdchlo predra\u017ei\u0165.<\/p>\n\n\n<div class=\"wp-block-cloudtalk-summary\"><div class=\"summary-block summary-block--sm\"><h3 id=\"ake-su-klucove-funkcie-zendesk\" class=\"wp-block-heading\">Ak\u00e9 s\u00fa k\u013e\u00fa\u010dov\u00e9 funkcie Zendesk?<\/h3>\n\n<div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--bulleted wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--bulleted\"><ul class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Cloudov\u00fd hlas (Zendesk Talk), dostupn\u00fd v prehliada\u010di a na mobile                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        AI agenti a Copilot pre odklonenie tiketov a asistenciu agentom (Zendesk AI)                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Omnikan\u00e1lov\u00e1 schr\u00e1nka: e-mail, chat, hlas, soci\u00e1lne siete, WhatsApp, SMS                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        1 000+ integr\u00e1ci\u00ed prostredn\u00edctvom Zendesk Marketplace                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Z\u00e1kladn\u00e9 IVR stromov\u00e9 menu, smerovanie hovorov a nahr\u00e1vanie hovorov v r\u00e1mci Suite                    <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Hlasov\u00e1 infra\u0161trukt\u00fara postaven\u00e1 na AWS                     <\/div>\n                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                            <span class=\"list-block__bullet\"><\/span>\n                        <div class=\"list-block__content\">\n                                                    <div class=\"list-block__content-sub\">\n                        Pokro\u010dil\u00e9 hlasov\u00e9 anal\u00fdzy, WFM a QA (dostupn\u00e9 ako platen\u00e9 doplnky)                    <\/div>\n                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div><\/div><\/div>\n\n\n<h2 id=\"co-hovoria-pouzivatelia-o-zendesk\" class=\"wp-block-heading\">\u010co hovoria pou\u017e\u00edvatelia o Zendesk?<\/h2>\n\n<p>Na z\u00e1klade 500+ overen\u00fdch recenzi\u00ed z G2, Capterra a Trustpilot<\/p>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--pros wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude0a \u010co pou\u017e\u00edvatelia miluj\u00fa<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Hlas a tikety \u017eij\u00fa v rovnakom pracovnom priestore\u2014agenti vidia \u00fapln\u00fd kontext z\u00e1kazn\u00edka pri ka\u017edom hovore                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Siln\u00e9 z\u00e1klady spr\u00e1vy tiketov a prepracovan\u00e9 UI agenta, ktor\u00e9 sa \u0161k\u00e1luje pre ve\u013ek\u00e9 podporn\u00e9 organiz\u00e1cie                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    AI agenti a Copilot pom\u00e1haj\u00fa automaticky vybavova\u0165 mnoho opakuj\u00facich sa tiketov od za\u010diatku                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Obrovsk\u00fd marketplace s 1 000+ integr\u00e1ciami a aplik\u00e1ciami pre takmer ak\u00fdko\u013evek n\u00e1stroj                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u201e\u010co sa mi na Zendesk p\u00e1\u010di najviac, je jeho intuit\u00edvny syst\u00e9m tiketov a centralizovan\u00e1 komunik\u00e1cia so z\u00e1kazn\u00edkmi. U\u013eah\u010duje spr\u00e1vu po\u017eiadaviek podpory naprie\u010d viacer\u00fdmi kan\u00e1lmi (e-mail, chat a webov\u00e9 formul\u00e1re) na jednom mieste, \u010do zlep\u0161uje \u010das odozvy a t\u00edmov\u00fa spolupr\u00e1cu.\u201c<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">Balkishan N.<\/div><div class=\"quote-block__position\">Senior softv\u00e9rov\u00fd in\u017einier &#8211; Stredn\u00fd trh<\/div><\/div><\/div><a href=\"https:\/\/www.g2.com\/products\/zendesk-for-customer-service\/reviews\/zendesk-for-customer-service-review-12184286?target=blank&#038;rel=nofollow\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Cel\u00e1 recenzia <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-pros-cons-card--cons wp-block-cloudtalk-pros-cons-card\"><div class=\"pcc\"><h3 class=\"pcc__heading\">\ud83d\ude24 \u010co pou\u017e\u00edvatelia nen\u00e1vidia<\/h3>\n<div class=\"pcc__content\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--sm wp-block-cloudtalk-list--tick wp-block-cloudtalk-list\"><div class=\"list-block list-block--sm list-block--tick\"><ul class=\"list-block__list list-block__tick\">        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Z\u00e1kladn\u00e9 funkcie\u2014ako napr\u00edklad pokro\u010dil\u00e9 smerovanie\u2014s\u00fa uzamknut\u00e9 za pl\u00e1nmi najvy\u0161\u0161ej \u00farovne                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Nastavenie m\u00f4\u017ee by\u0165 zlo\u017eit\u00e9\u2014sp\u00fa\u0161\u0165a\u010de, automatiz\u00e1cie a zobrazenia sa \u010dasto st\u00e1vaj\u00fa \u0165a\u017eko spravovate\u013en\u00fdmi, ke\u010f v\u00e1\u0161 t\u00edm rastie                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Napriek tomu, \u017ee ide o platformu z\u00e1kazn\u00edckeho servisu, pou\u017e\u00edvatelia hl\u00e1sia pomal\u00e9 \u010dasy odozvy                <\/div>\n                                            <\/div>\n        <\/li>\n        <li class=\"list-block__item\">\n                        <div class=\"list-block__content\">\n                                <div class=\"list-block__content-inner\">\n                    Reportovanie o hlase p\u00f4sob\u00ed z\u00e1kladne, pokia\u013e nezaplat\u00edte za pr\u00e9miov\u00e9 \u00farovne                <\/div>\n                                            <\/div>\n        <\/li>\n<\/ul><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-quote wp-block-cloudtalk-quote\"><div class=\"quote-block\"><div class=\"quote-block__content\"><blockquote class=\"quote-block__quote\">\u201eNastavenie si vy\u017eaduje \u010das a pre nov\u00fdch pou\u017e\u00edvate\u013eov m\u00f4\u017ee by\u0165 m\u00e4t\u00face. Navy\u0161e, mnoho u\u017eito\u010dn\u00fdch funkci\u00ed a integr\u00e1ci\u00ed je uzamknut\u00fdch za vy\u0161\u0161\u00edmi pl\u00e1nmi, \u010do m\u00f4\u017ee by\u0165 pre men\u0161ie t\u00edmy n\u00e1ro\u010dn\u00e9.\u201c<\/blockquote><\/div><div class=\"quote-block__attribution\"><div class=\"quote-block__author\"><div class=\"quote-block__name\">Radhika R.<\/div><div class=\"quote-block__position\">V\u00fdvoj\u00e1r Full Stack<\/div><\/div><\/div><a href=\"https:\/\/www.g2.com\/products\/zendesk-for-customer-service\/reviews\/zendesk-for-customer-service-review-12224189?target=blank&#038;rel=nofollow\" class=\"btn btn-tertiary-gray btn-small\" target=\"_blank\" rel=\"noopener\">Cel\u00e1 recenzia <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div>\n<\/div><\/div>\n\n<div style=\"--rcc-slides-per-view: 2;\" class=\"wp-block-cloudtalk-review-card-carousel rcc--post-content wp-block-cloudtalk-review-card-carousel\" data-display-mode=\"post-content\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">\u010co \u013eudia hovoria o Zendesk na G2?<\/h2><p class=\"rcc__description\">Pozrite sa, \u010do hovoria skuto\u010dn\u00ed pou\u017e\u00edvatelia o produkte Zendesk na G2\u2014\u00faprimn\u00e9 recenzie, skuto\u010dn\u00e9 sk\u00fasenosti a sp\u00e4tn\u00e1 v\u00e4zba od t\u00edmov, ktor\u00e9 ho pou\u017e\u00edvali.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/katik-m.webp\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"0.5 out of 5 stars\"><svg class=\"review-card__star review-card__star--half\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><defs><linearGradient id=\"halfStar\"><stop offset=\"55%\" stop-color=\"#F59E0B\"\/><stop offset=\"55%\" stop-color=\"#F5F5F5\"\/><\/linearGradient><\/defs><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"url(#halfStar)\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> Niekedy, najm\u00e4 po\u010das obdob\u00ed intenz\u00edvneho pou\u017e\u00edvania, m\u00f4\u017ee by\u0165 syst\u00e9m trochu pomal\u00fd.<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Kartik M.<\/span><span class=\"review-card__tag review-card__tag--blue\">Stredn\u00fd trh<\/span><\/div><p class=\"review-card__position\">Ved\u00faci strategick\u00fdch \u00fa\u010dtov<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/Diego-S.jpg\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"4 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> Je to najlep\u0161ia vo\u013eba pre organizovan\u00fd, \u0161k\u00e1lovate\u013en\u00fd, viackan\u00e1lov\u00fd z\u00e1kazn\u00edcky servis.<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\">Diego S.<\/span><span class=\"review-card__tag review-card__tag--blue\">Mal\u00e1 firma<\/span><\/div><p class=\"review-card__position\">Ved\u00faci t\u00edmu<\/p><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-review-card\"><div class=\"review-card\"><div class=\"review-card__top\"><div class=\"review-card__meta\"><div class=\"review-card__image review-card__image--square\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/jolynne.jpg\" alt=\"\" loading=\"lazy\" \/><\/div><div class=\"review-card__stars\" aria-label=\"2 out of 5 stars\"><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F59E0B\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><svg class=\"review-card__star review-card__star--empty\" width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M10 1.667l2.575 5.218 5.758.842-4.166 4.06.983 5.73L10 14.808l-5.15 2.709.983-5.73-4.166-4.06 5.758-.842L10 1.667z\" fill=\"#F5F5F5\"\/><\/svg><\/div><\/div><p class=\"review-card__quote\"><span class=\"review-card__quote-mark\" aria-hidden=\"true\">&ldquo;<\/span> Platforma potrebuje zlep\u0161enia v efektivite.<\/p><\/div><div class=\"review-card__info\"><div class=\"review-card__name-row\"><span class=\"review-card__name\"> Jolynne G.<\/span><span class=\"review-card__tag review-card__tag--blue\">Mal\u00e1 firma<\/span><\/div><p class=\"review-card__position\">Agent z\u00e1kazn\u00edckeho servisu<\/p><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-cloudtalk-row-column\"><div class=\"ci ci--sticky wp-block-cloudtalk-content-item\"><div class=\"ci__header\"><img decoding=\"async\" class=\"ci__icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/05\/IconZendesk.svg\" alt=\"\" width=\"32\" height=\"32\" loading=\"lazy\" \/><span class=\"ci__name\">Zendesk<\/span><\/div><div class=\"ci__items\"><div class=\"ci__item\"><span class=\"ci__label\">Zalo\u017een\u00e9<\/span><span class=\"ci__value\">2007<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Ve\u013ekos\u0165 t\u00edmu<\/span><span class=\"ci__value\">7 000+ zamestnancov<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Pokrytie<\/span><span class=\"ci__value\">160+ kraj\u00edn<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Hodnotenie G2<\/span><span class=\"ci__value\">4.3\/5<\/span><\/div><div class=\"ci__item\"><span class=\"ci__label\">Po\u010diato\u010dn\u00e1 cena<\/span><span class=\"ci__value\">\u20ac19\/agent<\/span><\/div><\/div><\/div><\/div>\n<\/div>\n\n\n<div class=\"wp-block-cloudtalk-homepage-hero-section wp-block-cloudtalk-homepage-hero-section\"><div class=\"homepage-hero-section homepage-hero-section--has-top-border\"><div class=\"homepage-hero-section__content\"><div class=\"homepage-hero-section__tags\"><span class=\"homepage-hero-section__tag\"><span>CloudTalk &#8211; #1 Aircall Alternative<\/span><\/span><span class=\"homepage-hero-section__tag homepage-hero-section__tag--highlighted\"><img loading=\"lazy\" decoding=\"async\" class=\"homepage-hero-section__tag-icon\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/G2.svg\" alt=\"\" width=\"16\" height=\"16\" \/><span>2025 Winter Leader<\/span><\/span><\/div><div class=\"homepage-hero-section__headline\"><h2>H\u013ead\u00e1te alternat\u00edvu k Zendesk?<\/h2><\/div><div class=\"homepage-hero-section__description\"><p>Pozrite sa, pre\u010do 4,000+ podnikov pre\u0161lo na CloudTalk pre funkcie poh\u00e1\u0148an\u00e9 AI a vynikaj\u00faci z\u00e1kazn\u00edcky servis.<\/p><\/div><div class=\"homepage-hero-section__buttons\"><a href=\"https:\/\/www.cloudtalk.io\/sk\/vyskusat-demo\/\" class=\"btn btn-regular btn-secondary\">Z\u00edskajte demo<\/a><a href=\"https:\/\/www.cloudtalk.io\/sk\/blog\/ceny-aircallu\/\" class=\"btn btn-regular btn-ghost\">Pozrite si porovnanie<\/a><\/div><div class=\"homepage-hero-section__logo-carousel\"><div class=\"wp-block-cloudtalk-logo-carousel wp-block-cloudtalk-logo-carousel\"><\/div><\/div><div class=\"homepage-hero-section__image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Product_Design.png\" alt=\"Hero image\" \/><div class=\"homepage-hero-section__video-blocks\"><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--1\"><div class=\"homepage-hero-section__video-text\">Pridajte ob\u013e\u00faben\u00e9 integr\u00e1cie<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Integracie_184x60.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--2\"><div class=\"homepage-hero-section__video-text\">Z\u00edskajte lok\u00e1lne \u010d\u00edsla<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Numbers_184x89.mp4\" autoplay loop playsinline muted><\/video><\/div><div class=\"homepage-hero-section__video-block homepage-hero-section__video-block--3\"><div class=\"homepage-hero-section__video-text\">Pridajte AI hlasov\u00fdch agentov<\/div><video src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/01\/Video_184x109.mp4\" autoplay loop playsinline muted><\/video><\/div><\/div><\/div><div class=\"homepage-hero-section__feature-highlights\"><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"22\" viewBox=\"0 0 23 22\" fill=\"none\"><path d=\"M14.5 2.5V1M18.4393 3.56066L19.5 2.5M19.5103 7.5H21.0103M20.9506 12C20.4489 17.0533 16.1853 21 11 21C5.47715 21 1 16.5228 1 11C1 5.81465 4.94668 1.5511 10 1.04938M11 7H15V11M14.6197 7C12.2653 10.3276 8.38636 12.5 4 12.5C2.9971 12.5 2.02072 12.3864 1.08302 12.1715\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Najlep\u0161ie hodnoten\u00fd na G2<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>D\u00f4sledne vysoko hodnoten\u00fd na G2, CloudTalk pom\u00e1ha t\u00edmom r\u00fdchlej\u0161ie sa rozbehn\u00fa\u0165, vyhn\u00fa\u0165 sa zlo\u017eitosti a spolieha\u0165 sa na telef\u00f3nny syst\u00e9m, ktor\u00fd funguje o\u010dak\u00e1vane od prv\u00e9ho d\u0148a.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 16C12.866 16 16 12.866 16 9C16 5.13401 12.866 2 9 2C5.13401 2 2 5.13401 2 9C2 12.866 5.13401 16 9 16Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path d=\"M15 22C18.866 22 22 18.866 22 15C22 11.134 18.866 8 15 8C11.134 8 8 11.134 8 15C8 18.866 11.134 22 15 22Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>100+ integr\u00e1ci\u00ed<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Va\u0161e CRM, helpdesk a obchodn\u00e9 n\u00e1stroje u\u017e spolu komunikuj\u00fa. CloudTalk sa len prid\u00e1 do konverz\u00e1cie a urob\u00ed ju ove\u013ea produkt\u00edvnej\u0161ou.<\/p><\/div><\/div><div class=\"homepage-hero-section__feature-item\"><div class=\"homepage-hero-section__feature-icon\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M2.68675 15.6451L4.59494 14.5435C4.6983 14.4839 4.8196 14.4631 4.9369 14.4851L8.6914 15.1878C8.99995 15.2455 9.28478 15.008 9.28338 14.6941L9.26876 11.4045C9.26836 11.3151 9.29193 11.2272 9.33701 11.15L11.2317 7.90621C11.3303 7.73739 11.3215 7.52658 11.2091 7.3666L8.01892 2.82568M19.0002 4.85905C13.5002 7.50004 16.5 11 17.5002 11.5C19.3773 12.4384 21.9876 12.5 21.9876 12.5C21.9958 12.3344 22 12.1677 22 12C22 6.47715 17.5228 2 12 2C6.47715 2 2 6.47715 2 12C2 17.5228 6.47715 22 12 22C12.1677 22 12.3344 21.9959 12.5 21.9877M16.7578 21.9398L13.591 13.591L21.9398 16.7578L18.2376 18.2376L16.7578 21.9398Z\" stroke=\"#8495FF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/div><div class=\"homepage-hero-section__feature-title\"><h3>Pokrytie v 160+ krajin\u00e1ch<\/h3><\/div><div class=\"homepage-hero-section__feature-description\"><p>Od ved\u013eaj\u0161\u00edch dver\u00ed a\u017e po cel\u00fd svet, CloudTalk udr\u017euje va\u0161e hovory jasn\u00e9, lok\u00e1lne a pripraven\u00e9 r\u00e1s\u0165 s va\u0161\u00edm podnikom.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n<section class=\"cs cs--bg-gradient-to-blue cs--layout-stacked wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">CloudTalk vs Zendesk: Porovnanie<\/h2><p class=\"cs__description\">Pozrite sa, ako CloudTalk poskytuje vynikaj\u00faci v\u00fdkon tam, kde to najviac z\u00e1le\u017e\u00ed<\/p><\/div><\/div>\n<div class=\"cs__content\"><div class=\"wp-block-cloudtalk-before-after-table\"><div class=\"bat__table\"><div class=\"bat__row bat__row--header\"><div class=\"bat__cell bat__cell--label\"><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__column-header\">Zendesk<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__column-header\">CloudTalk<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Zameranie na hlas<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Hlas je doplnok v r\u00e1mci n\u00e1stroja podpory, hlavne pre reakt\u00edvnu podporu<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Stavan\u00fd predov\u0161etk\u00fdm pre hlas, ide\u00e1lny pre predaj a hovory s vysok\u00fdm objemom<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Smerovanie hovorov<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Z\u00e1kladn\u00e9 smerovanie, pokro\u010dil\u00e9 mo\u017enosti \u010dasto vy\u017eaduj\u00fa vy\u0161\u0161ie pl\u00e1ny<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Smerovanie na z\u00e1klade zru\u010dnost\u00ed, inteligentn\u00e9 a podmienen\u00e9 smerovanie dostupn\u00e9 u\u017e v z\u00e1kladn\u00fdch pl\u00e1noch<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Cenov\u00fd model<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">M\u00f4\u017ee by\u0165 drah\u00fd pri \u0161k\u00e1lovan\u00ed, s funkciami uzamknut\u00fdmi za vy\u0161\u0161\u00edmi \u00farov\u0148ami<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Jasn\u00e9 ceny s k\u013e\u00fa\u010dov\u00fdmi funkciami v cene<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Anal\u00fdzy<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Z\u00e1kladn\u00e9, pokia\u013e si nezaplat\u00edte za upgrady (od \u20ac115\/pou\u017e\u00edvate\u013e\/mesiac)<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Podrobn\u00e9 anal\u00fdzy v re\u00e1lnom \u010dase a n\u00e1stenky z pl\u00e1nu Expert (od \u20ac49\/pou\u017e\u00edvate\u013e\/mesiac)<\/span><\/div><\/div><div class=\"bat__row\"><div class=\"bat__cell bat__cell--label\"><span class=\"bat__label\">Administrat\u00edvne nastavenie<\/span><\/div><div class=\"bat__cell bat__cell--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Sp\u00fa\u0161\u0165a\u010de, zobrazenia a automatiz\u00e1cie sa m\u00f4\u017eu pri raste sta\u0165 labyrintom<\/span><\/div><div class=\"bat__cell bat__cell--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\">Jednoduch\u00e9 nastavenie, jednoduch\u00e9 na spr\u00e1vu bez IT pomoci<\/span><\/div><\/div><\/div><div class=\"bat__slider\" aria-label=\"Comparison cards\"><div class=\"bat__slider-track\"><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Zameranie na hlas<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Zendesk:<\/strong> Hlas je doplnok v r\u00e1mci n\u00e1stroja podpory, hlavne pre reakt\u00edvnu podporu<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Stavan\u00fd predov\u0161etk\u00fdm pre hlas, ide\u00e1lny pre predaj a hovory s vysok\u00fdm objemom<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Smerovanie hovorov<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Zendesk:<\/strong> Z\u00e1kladn\u00e9 smerovanie, pokro\u010dil\u00e9 mo\u017enosti \u010dasto vy\u017eaduj\u00fa vy\u0161\u0161ie pl\u00e1ny<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Smerovanie na z\u00e1klade zru\u010dnost\u00ed, inteligentn\u00e9 a podmienen\u00e9 smerovanie dostupn\u00e9 u\u017e v z\u00e1kladn\u00fdch pl\u00e1noch<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Cenov\u00fd model<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Zendesk:<\/strong> M\u00f4\u017ee by\u0165 drah\u00fd pri \u0161k\u00e1lovan\u00ed, s funkciami uzamknut\u00fdmi za vy\u0161\u0161\u00edmi \u00farov\u0148ami<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Jasn\u00e9 ceny s k\u013e\u00fa\u010dov\u00fdmi funkciami v cene<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Anal\u00fdzy<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Zendesk:<\/strong> Z\u00e1kladn\u00e9, pokia\u013e si nezaplat\u00edte za upgrady (od \u20ac115\/pou\u017e\u00edvate\u013e\/mesiac)<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Podrobn\u00e9 anal\u00fdzy v re\u00e1lnom \u010dase a n\u00e1stenky z pl\u00e1nu Expert (od \u20ac49\/pou\u017e\u00edvate\u013e\/mesiac)<\/span><\/div><\/div><div class=\"bat__card\"><div class=\"bat__card-header\"><span class=\"bat__card-label\">Administrat\u00edvne nastavenie<\/span><\/div><div class=\"bat__card-section bat__card-section--before\"><span class=\"bat__icon\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0V0C18.6274 0 24 5.37258 24 12V12C24 18.6274 18.6274 24 12 24V24C5.37258 24 0 18.6274 0 12V12Z\" fill=\"#FEE4E2\"\/><path d=\"M14.5 9.5L9.5 14.5M9.5 9.5L14.5 14.5\" stroke=\"#D92D20\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>Zendesk:<\/strong> Sp\u00fa\u0161\u0165a\u010de, zobrazenia a automatiz\u00e1cie sa m\u00f4\u017eu pri raste sta\u0165 labyrintom<\/span><\/div><div class=\"bat__card-section bat__card-section--after\"><span class=\"bat__icon bat__icon--after\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M0 12C0 5.37258 5.37258 0 12 0C18.6274 0 24 5.37258 24 12C24 18.6274 18.6274 24 12 24C5.37258 24 0 18.6274 0 12Z\" fill=\"#DCFAE6\"\/><path d=\"M16 9L10.5 14.5L8 12\" stroke=\"#079455\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><span class=\"bat__text\"><strong>CloudTalk:<\/strong> Jednoduch\u00e9 nastavenie, jednoduch\u00e9 na spr\u00e1vu bez IT pomoci<\/span><\/div><\/div><\/div><div class=\"bat__slider-dots\" role=\"tablist\" aria-label=\"Slide navigation\"><\/div><\/div><\/div><\/div>\n<\/div><\/section>\n\n<section class=\"cs cs--bg-white cs--layout-inline cs--has-top-border wp-block-cloudtalk-content-section\"><div class=\"cs__container\"><div class=\"cs__header\"><div class=\"cs__header-text\"><h2 class=\"cs__title\">Pre\u010do si vybra\u0165 CloudTalk pred Zendesk<\/h2><p class=\"cs__description\">Pozrite sa, ako CloudTalk prin\u00e1\u0161a \u0161pi\u010dkov\u00fd v\u00fdkon tam, kde na tom najviac z\u00e1le\u017e\u00ed<\/p><\/div><\/div>\n<div class=\"cs__content\"><div style=\"--fcg-cols: 3\" class=\"fcg wp-block-cloudtalk-feature-card-grid\"><div class=\"fcg__grid\"><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M12 12L7.72711 8.43926C7.09226 7.91022 6.77484 7.6457 6.54664 7.32144C6.34444 7.03413 6.19429 6.71354 6.10301 6.37428C6 5.99139 6 5.57819 6 4.7518V2M12 12L16.2729 8.43926C16.9077 7.91022 17.2252 7.6457 17.4534 7.32144C17.6556 7.03413 17.8057 6.71354 17.897 6.37428C18 5.99139 18 5.57819 18 4.7518V2M12 12L7.72711 15.5607C7.09226 16.0898 6.77484 16.3543 6.54664 16.6786C6.34444 16.9659 6.19429 17.2865 6.10301 17.6257C6 18.0086 6 18.4218 6 19.2482V22M12 12L16.2729 15.5607C16.9077 16.0898 17.2252 16.3543 17.4534 16.6786C17.6556 16.9659 17.8057 17.2865 17.897 17.6257C18 18.0086 18 18.4218 18 19.2482V22M4 2H20M4 22H20\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Hlasov\u00ed AI agenti, ktor\u00ed pracuj\u00fa 24\/7<\/h3><p class=\"fc__desc\">Nasadi\u0165 <a href=\"https:\/\/www.cloudtalk.io\/sk\/ai-voice-agents\/\">hlasov\u00fdch AI agentov<\/a>, ktor\u00ed vybavuj\u00fa prich\u00e1dzaj\u00face hovory 24\/7 \u2014 kvalifikuj\u00fa potenci\u00e1lnych z\u00e1kazn\u00edkov, odpovedaj\u00fa na \u010dast\u00e9 ot\u00e1zky, zbieraj\u00fa inform\u00e1cie a presmeruj\u00fa hovor spr\u00e1vnemu t\u00edmu, ke\u010f je potrebn\u00fd \u013eudsk\u00fd z\u00e1sah.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6.09436 11.2288C6.03221 10.8282 5.99996 10.4179 5.99996 10C5.99996 5.58172 9.60525 2 14.0526 2C18.4999 2 22.1052 5.58172 22.1052 10C22.1052 10.9981 21.9213 11.9535 21.5852 12.8345C21.5154 13.0175 21.4804 13.109 21.4646 13.1804C21.4489 13.2512 21.4428 13.301 21.4411 13.3735C21.4394 13.4466 21.4493 13.5272 21.4692 13.6883L21.8717 16.9585C21.9153 17.3125 21.9371 17.4895 21.8782 17.6182C21.8266 17.731 21.735 17.8205 21.6211 17.8695C21.4911 17.9254 21.3146 17.8995 20.9617 17.8478L17.7765 17.3809C17.6101 17.3565 17.527 17.3443 17.4512 17.3448C17.3763 17.3452 17.3245 17.3507 17.2511 17.3661C17.177 17.3817 17.0823 17.4172 16.893 17.4881C16.0097 17.819 15.0524 18 14.0526 18C13.6344 18 13.2237 17.9683 12.8227 17.9073M7.63158 22C10.5965 22 13 19.5376 13 16.5C13 13.4624 10.5965 11 7.63158 11C4.66668 11 2.26316 13.4624 2.26316 16.5C2.26316 17.1106 2.36028 17.6979 2.53955 18.2467C2.61533 18.4787 2.65322 18.5947 2.66566 18.6739C2.67864 18.7567 2.68091 18.8031 2.67608 18.8867C2.67145 18.9668 2.65141 19.0573 2.61134 19.2383L2 22L4.9948 21.591C5.15827 21.5687 5.24 21.5575 5.31137 21.558C5.38652 21.5585 5.42641 21.5626 5.50011 21.5773C5.5701 21.5912 5.67416 21.6279 5.88227 21.7014C6.43059 21.8949 7.01911 22 7.63158 22Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">AI dialer, ktor\u00fd zabezpe\u010duje 80+ konverz\u00e1ci\u00ed<\/h3><p class=\"fc__desc\"><a href=\"https:\/\/www.cloudtalk.io\/?page_id=225716\">AI dialer<\/a> od CloudTalku umo\u017e\u0148uje v\u00e1\u0161mu outbound t\u00edmu automaticky prech\u00e1dza\u0165 zoznamy hovorov, preskakova\u0165 hlasov\u00e9 spr\u00e1vy a sp\u00e1ja\u0165 agentov len vtedy, ke\u010f sa ozve \u017eiv\u00e1 osoba.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M14.0497 6C15.0264 6.19057 15.924 6.66826 16.6277 7.37194C17.3314 8.07561 17.8091 8.97326 17.9997 9.95M14.0497 2C16.0789 2.22544 17.9713 3.13417 19.4159 4.57701C20.8606 6.01984 21.7717 7.91101 21.9997 9.94M10.2266 13.8631C9.02506 12.6615 8.07627 11.3028 7.38028 9.85323C7.32041 9.72854 7.29048 9.66619 7.26748 9.5873C7.18576 9.30695 7.24446 8.96269 7.41447 8.72526C7.46231 8.65845 7.51947 8.60129 7.63378 8.48698C7.98338 8.13737 8.15819 7.96257 8.27247 7.78679C8.70347 7.1239 8.70347 6.26932 8.27247 5.60643C8.15819 5.43065 7.98338 5.25585 7.63378 4.90624L7.43891 4.71137C6.90747 4.17993 6.64174 3.91421 6.35636 3.76987C5.7888 3.4828 5.11854 3.4828 4.55098 3.76987C4.2656 3.91421 3.99987 4.17993 3.46843 4.71137L3.3108 4.86901C2.78117 5.39863 2.51636 5.66344 2.31411 6.02348C2.08969 6.42298 1.92833 7.04347 1.9297 7.5017C1.93092 7.91464 2.01103 8.19687 2.17124 8.76131C3.03221 11.7947 4.65668 14.6571 7.04466 17.045C9.43264 19.433 12.295 21.0575 15.3284 21.9185C15.8928 22.0787 16.1751 22.1588 16.588 22.16C17.0462 22.1614 17.6667 22 18.0662 21.7756C18.4263 21.5733 18.6911 21.3085 19.2207 20.7789L19.3783 20.6213C19.9098 20.0898 20.1755 19.8241 20.3198 19.5387C20.6069 18.9712 20.6069 18.3009 20.3198 17.7333C20.1755 17.448 19.9098 17.1822 19.3783 16.6508L19.1835 16.4559C18.8339 16.1063 18.6591 15.9315 18.4833 15.8172C17.8204 15.3862 16.9658 15.3862 16.3029 15.8172C16.1271 15.9315 15.9523 16.1063 15.6027 16.4559C15.4884 16.5702 15.4313 16.6274 15.3644 16.6752C15.127 16.8453 14.7828 16.904 14.5024 16.8222C14.4235 16.7992 14.3612 16.7693 14.2365 16.7094C12.7869 16.0134 11.4282 15.0646 10.2266 13.8631Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">AI \u0161tatistiky zo 100% va\u0161ich hovorov<\/h3><p class=\"fc__desc\">Okrem prepisovania, sumarizovania a ozna\u010dovania ka\u017ed\u00e9ho hovoru, <a href=\"https:\/\/www.cloudtalk.io\/sk\/inteligencia-konverzacie-na-baze-umelej-inteligencie\/\">AI Conversation Intelligence<\/a> analyzuje n\u00e1ladu a hodnot\u00ed v\u00fdkon na pozad\u00ed, pri\u010dom posiela d\u00e1ta priamo do v\u00e1\u0161ho CRM.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 9V6C9 4.34315 7.65685 3 6 3C4.34315 3 3 4.34315 3 6C3 7.65685 4.34315 9 6 9H9ZM9 9V15M9 9H15M9 15V18C9 19.6569 7.65685 21 6 21C4.34315 21 3 19.6569 3 18C3 16.3431 4.34315 15 6 15H9ZM9 15H15M15 15H18C19.6569 15 21 16.3431 21 18C21 19.6569 19.6569 21 18 21C16.3431 21 15 19.6569 15 18V15ZM15 15V9M15 9V6C15 4.34315 16.3431 3 18 3C19.6569 3 21 4.34315 21 6C21 7.65685 19.6569 9 18 9H15Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Vysokov\u00fdkonn\u00e9 toky hovorov za sekundy<\/h3><p class=\"fc__desc\">Vytvorte smerovanie hovorov pomocou drag-and-drop <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/navrhar-toku-hovorov-vytvarajte-a-automatizujte-toky-hovorov\/\">n\u00e1stroja na n\u00e1vrh toku hovorov<\/a>, ktor\u00fd sp\u00e1ja viac ako 20 podmienok \u2014 ako je logika zalo\u017een\u00e1 na zru\u010dnostiach a VIP priorita. Bez obmedzen\u00ed m\u00f4\u017eete \u0161k\u00e1lova\u0165 svoju logiku a prisp\u00f4sobi\u0165 sa ak\u00e9muko\u013evek n\u00e1rastu prev\u00e1dzky v priebehu nieko\u013ek\u00fdch min\u00fat.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M2 12H22M2 12C2 17.5228 6.47715 22 12 22M2 12C2 6.47715 6.47715 2 12 2M22 12C22 17.5228 17.5228 22 12 22M22 12C22 6.47715 17.5228 2 12 2M12 2C14.5013 4.73835 15.9228 8.29203 16 12C15.9228 15.708 14.5013 19.2616 12 22M12 2C9.49872 4.73835 8.07725 8.29203 8 12C8.07725 15.708 9.49872 19.2616 12 22\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Glob\u00e1lne \u010d\u00edsla so zabudovanou reput\u00e1ciou<\/h3><p class=\"fc__desc\">Z\u00edskajte pr\u00edstup k <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/ziskajte-medzinarodne-virtualne-telefonne-cisla-pre-viac-ako-160-krajin\/\">medzin\u00e1rodn\u00fdm \u010d\u00edslam<\/a> vo 160+ krajin\u00e1ch s automatickou rot\u00e1ciou, ktor\u00e1 zabra\u0148uje ozna\u010dovaniu ako spam bez potreby manu\u00e1lnej spr\u00e1vy.<\/p><\/div><\/div><div class=\"fc wp-block-cloudtalk-feature-card\"><div class=\"fc__icon\"><span class=\"fc__icon-inner\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M9 17.5H3.5M6.5 12H2M9 6.5H4M17 3L10.4036 12.235C10.1116 12.6438 9.96562 12.8481 9.97194 13.0185C9.97744 13.1669 10.0486 13.3051 10.1661 13.3958C10.3011 13.5 10.5522 13.5 11.0546 13.5H16L15 21L21.5964 11.765C21.8884 11.3562 22.0344 11.1519 22.0281 10.9815C22.0226 10.8331 21.9514 10.6949 21.8339 10.6042C21.6989 10.5 21.4478 10.5 20.9454 10.5H16L17 3Z\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/span><\/div><div class=\"fc__text\"><h3 class=\"fc__title\">Cel\u00fd v\u00e1\u0161 t\u00edm spusten\u00fd za jedin\u00fd de\u0148<\/h3><p class=\"fc__desc\">Spustite sa v priebehu popoludnia s <a href=\"https:\/\/www.cloudtalk.io\/sk\/blog\/ako-nastavit-system-voip-v-7-jednoduchych-krokoch\/\">r\u00fdchlym, jednoduch\u00fdm a okam\u017eite pou\u017eite\u013en\u00fdm nastaven\u00edm.<\/a> Va\u0161e integr\u00e1cie CRM a toky hovorov s\u00fa nakonfigurovan\u00e9 za p\u00e1r hod\u00edn, \u010d\u00edm sa cel\u00fd v\u00e1\u0161 t\u00edm dostane do akcie za jedin\u00fd de\u0148.<\/p><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/section>\n\n<div style=\"--rcc-slides-per-view: 2;\" class=\"wp-block-cloudtalk-review-card-carousel rcc--has-top-border wp-block-cloudtalk-review-card-carousel\" data-display-mode=\"section\"><div class=\"rcc__content\"><h2 class=\"rcc__title\">Firmy, ktor\u00e9 pre\u0161li na CloudTalk<\/h2><p class=\"rcc__description\">Skuto\u010dn\u00e9 v\u00fdsledky od skuto\u010dn\u00fdch spolo\u010dnost\u00ed, ktor\u00e9 urobili zmenu \u2013 a nikdy sa nepozreli sp\u00e4\u0165.<\/p><\/div><div class=\"rcc__carousel\"><div class=\"rcc__track\"><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201eNa starej platforme nebolo automatick\u00e9 vytv\u00e1ranie ticketov. Museli sme manu\u00e1lne kontrolova\u0165 z\u00e1znamy, aby sme zistili, ktor\u00e9 hovory boli zme\u0161kan\u00e9 a \u010di boli n\u00e1sledne spracovan\u00e9. Bolo \u0165a\u017ek\u00e9 presne sledova\u0165, ko\u013eko hovorov sme zme\u0161kali alebo zvl\u00e1dli.\u201c<br><br>\u201eKe\u010f sme pre\u0161li na CloudTalk, po\u010det zme\u0161kan\u00fdch hovorov klesol o 23 %. To nie je len \u010d\u00edslo; s\u00fa to z\u00e1kazn\u00edci, s ktor\u00fdmi sa dok\u00e1\u017eeme spoji\u0165, k\u00fdm nie je neskoro.\u201c<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Ayif Amrullah<\/cite><p class=\"social-proof-block__position\">Mana\u017e\u00e9r dod\u00e1vate\u013esk\u00fdch oper\u00e1ci\u00ed v Aspire<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">23%<\/span><span class=\"social-proof-block__statistic-description\">Pokles zme\u0161kan\u00fdch hovorov<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">50%<\/span><span class=\"social-proof-block__statistic-description\">R\u00fdchlej\u0161ie QA s analytikou<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/aspire-logo-dark.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/aspire\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">Predt\u00fdm: \u201eBola to kombin\u00e1cia preru\u0161en\u00fdch hovorov, dlh\u00fdch \u010dasov pripojenia a podpory, ktor\u00e1 nebola k dispoz\u00edcii, ke\u010f sme ju potrebovali.\u201c<br><br>\u201eDoslova som si vytvoril porovn\u00e1vaciu tabu\u013eku pre telef\u00f3nne rie\u0161enia. Ak rie\u0161enie nesp\u013a\u0148alo v\u0161etky na\u0161e po\u017eiadavky, nechcel som sa s nimi ani rozpr\u00e1va\u0165.\u201c<br><br>Vo\u013eba bola jasn\u00e1: CloudTalk.<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Madeline<\/cite><p class=\"social-proof-block__position\">Mana\u017e\u00e9rka z\u00e1kazn\u00edckej sk\u00fasenosti (glob\u00e1lna) v RateMyAgent<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">66%<\/span><span class=\"social-proof-block__statistic-description\">Zn\u00ed\u017eenie po\u010dtu hovorov o nov\u00fdch funkci\u00e1ch<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">25%<\/span><span class=\"social-proof-block__statistic-description\">Pokles s\u00favisiacich chatov\u00fdch\/e-mailov\u00fdch dopytov<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/09\/ratemyagent-logo-dark.svg\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/ratemyagent\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><div class=\"wp-block-cloudtalk-social-proof wp-block-cloudtalk-social-proof\" aria-label=\"Social proof section\" data-variant=\"default\" role=\"region\"><div class=\"social-proof-block\"><div class=\"social-proof-block__content\"><blockquote class=\"social-proof-block__quote\">\u201eNemali sme d\u00f4veryhodn\u00e9 \u00fadaje. Spr\u00e1vy sa nezhodovali, hovory neboli spr\u00e1vne zaznamenan\u00e9 a dokonca aj rozdiely vo faktur\u00e1cii sa stali opakuj\u00facim sa probl\u00e9mom.\u201c<br><br>\u201eS CloudTalkom m\u00e1me kone\u010dne preh\u013ead. Vid\u00edme, ktor\u00e9 t\u00edmy vybavuj\u00fa hovory a \u010di s\u00fa na t\u00fato pr\u00e1cu vhodn\u00e9. To n\u00e1m umo\u017e\u0148uje prerozdeli\u0165 pracovn\u00e9 za\u0165a\u017eenie.\u201c<\/blockquote><\/div><div class=\"social-proof-block__attribution\"><cite class=\"social-proof-block__name\">Ana Pestana<\/cite><p class=\"social-proof-block__position\">Koordin\u00e1torka z\u00e1kazn\u00edckej sk\u00fasenosti v Alura<\/p><\/div><div class=\"social-proof-block__statistics\"><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">100%<\/span><span class=\"social-proof-block__statistic-description\">Pokles denn\u00fdch s\u0165a\u017enost\u00ed<\/span><\/div><div class=\"social-proof-block__statistic\"><span class=\"social-proof-block__statistic-value\">Bezprobl\u00e9mov\u00e9<\/span><span class=\"social-proof-block__statistic-description\">Integr\u00e1cie s Helpdesk a Freshdesk<\/span><\/div><\/div><div class=\"social-proof-block__footer\"><div class=\"social-proof-block__logo\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/alura.png\" alt=\"Company logo\" \/><\/div><a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/alura\/\" class=\"btn btn-tertiary-gray\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Read case study: Read case study\">Read case study<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"16\" height=\"16\" viewBox=\"0 0 16 16\" fill=\"none\" aria-hidden=\"true\"><path d=\"M3.33301 8H12.6663M12.6663 8L8.33301 3.66667M12.6663 8L8.33301 12.3333\" stroke=\"currentColor\" stroke-width=\"1.33333\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><\/div><\/div><\/div><\/div><\/div><div class=\"rcc__arrows\"><button class=\"rcc__arrow rcc__arrow--prev\" type=\"button\" aria-label=\"Previous\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M12.5 15L7.5 10L12.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><button class=\"rcc__arrow rcc__arrow--next\" type=\"button\" aria-label=\"Next\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 20 20\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\"><path d=\"M7.5 15L12.5 10L7.5 5\" stroke=\"currentColor\" stroke-width=\"1.67\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/button><\/div><\/div>\n\n<div class=\"wp-block-cloudtalk-faq wp-block-cloudtalk-faq--white wp-block-cloudtalk-faq--has-top-border wp-block-cloudtalk-faq-v2\" data-display-mode=\"section\"><div class=\"faq-block\"><div class=\"faq-block__header\"><h2 class=\"faq-block__title\">Frequently Asked Questions<\/h2><\/div><div class=\"faq-block__items\"><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-107\"><h3 class=\"faq-item__question-text\">Je Zendesk hlavne telef\u00f3nny syst\u00e9m?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-107\"><div class=\"faq-item__answer\"><p>Nie. <a href=\"https:\/\/www.cloudtalk.io\/zendesk-talk-alternative\/\">Zendesk<\/a> je hlavne platforma pre z\u00e1kazn\u00edcky servis a spr\u00e1vu ticketov. Zah\u0155\u0148a hlasov\u00e9 funkcie prostredn\u00edctvom Zendesk Talk, ale volanie je sk\u00f4r doplnkovou funkciou ne\u017e jeho hlavn\u00fdm zameran\u00edm.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-108\"><h3 class=\"faq-item__question-text\">M\u00f4\u017eem pou\u017e\u00edva\u0165 CloudTalk, ak u\u017e pou\u017e\u00edvam Zendesk?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-108\"><div class=\"faq-item__answer\"><p>\u00c1no. Mnoh\u00e9 t\u00edmy pou\u017e\u00edvaj\u00fa obe rie\u0161enia spolo\u010dne. CloudTalk sa \u013eahko integruje so <a href=\"https:\/\/www.cloudtalk.io\/sk\/integrovany-softver-pre-call-centra\/integracia-call-centra-pre-zendesk\/\">Zendeskom<\/a>, tak\u017ee hovory s\u00fa automaticky zaznamen\u00e1van\u00e9 a tikety sa vytv\u00e1raj\u00fa bez manu\u00e1lnej pr\u00e1ce.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-109\"><h3 class=\"faq-item__question-text\">Ako sa l\u00ed\u0161i smerovanie hovorov medzi CloudTalkom a Zendeskom?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-109\"><div class=\"faq-item__answer\"><p>Zendesk pon\u00faka z\u00e1kladn\u00e9 smerovanie hovorov, ale pokro\u010dil\u00e9 mo\u017enosti \u010dasto vy\u017eaduj\u00fa vy\u0161\u0161ie pl\u00e1ny. CloudTalk v\u00e1m poskytuje viac mo\u017enost\u00ed smerovania s jednoduch\u00fdm nastaven\u00edm drag-and-drop a bez potreby technickej pomoci.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-110\"><h3 class=\"faq-item__question-text\">Je CloudTalk lep\u0161\u00ed ako Zendesk pre medzin\u00e1rodn\u00e9 hovory?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-110\"><div class=\"faq-item__answer\"><p>CloudTalk je \u010dasto silnej\u0161ou mo\u017enos\u0165ou pre medzin\u00e1rodn\u00e9 volania. Pon\u00faka lok\u00e1lne \u010d\u00edsla v <a href=\"https:\/\/www.cloudtalk.io\/sk\/nastroje-call-centra\/ziskajte-medzinarodne-virtualne-telefonne-cisla-pre-viac-ako-160-krajin\/\">160+ krajin\u00e1ch<\/a> a je navrhnut\u00fd pre jasn\u00fa a spo\u013eahliv\u00fa glob\u00e1lnu kvalitu hovorov.<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-111\"><h3 class=\"faq-item__question-text\">Ako sa l\u00ed\u0161ia analytika a reporting?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-111\"><div class=\"faq-item__answer\"><p>Hlasov\u00e9 reportovanie Zendesk je z\u00e1kladnej\u0161ie, pokia\u013e nezaplat\u00edte za vy\u0161\u0161ie pl\u00e1ny. CloudTalk zah\u0155\u0148a podrobn\u00fa analytiku v pl\u00e1ne Expert (u\u017e od \u20ac49\/pou\u017e\u00edvate\u013e\/mesiac).<\/p><\/div><\/div><\/div><div class=\"faq-item\"><div class=\"faq-item__header\"><button class=\"faq-item__question\" type=\"button\" aria-expanded=\"false\" aria-controls=\"faq-item-112\"><h3 class=\"faq-item__question-text\">Pre\u010do firmy prech\u00e1dzaj\u00fa zo Zendesk Voice na CloudTalk?<\/h3><span class=\"faq-item__icon\" aria-hidden=\"true\"><\/span><\/button><\/div><div class=\"faq-item__content\" id=\"faq-item-112\"><div class=\"faq-item__answer\"><p>Hlavn\u00fdmi d\u00f4vodmi s\u00fa <a href=\"https:\/\/www.cloudtalk.io\/sk\/cennik-softveru-pre-call-centra\/\">jasnej\u0161ie ceny<\/a>, pokro\u010dilej\u0161ie funkcie volania, jednoduch\u0161ia spr\u00e1va toku hovorov a spo\u013eahlivej\u0161ia <a href=\"https:\/\/www.cloudtalk.io\/sk\/kvalita-hovorov-v-cloudtalku\/\">kvalita hovorov<\/a>.<\/p><\/div><\/div><\/div><\/div><div class=\"faq-block__cta\"><div class=\"faq-block__cta-image\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/08\/Avatar-group.png\" alt=\"\" \/><\/div><div class=\"faq-block__cta-content\"><h3 class=\"faq-block__cta-title\">M\u00e1te e\u0161te ot\u00e1zky?<\/h3><p class=\"faq-block__cta-description\">Neviete n\u00e1js\u0165 odpove\u010f, ktor\u00fa h\u013ead\u00e1te? Chatujte s na\u0161\u00edm priate\u013esk\u00fdm t\u00edmom.<\/p><div class=\"faq-block__cta-button\"><a href=\"https:\/\/www.cloudtalk.io\/demo-b\/\" class=\"btn btn-primary\">Kontaktujte n\u00e1s<\/a><\/div><\/div><\/div><\/div><\/div>\n\n<div class=\"demo-ab-block--section wp-block-cloudtalk-demo-ab\"><div class=\"demo-ab-block\"><div class=\"demo-ab-block__hero\"><div class=\"demo-ab-block__hero-content\"><h2 class=\"demo-ab-block__heading\">Pripraven\u00ed za\u017ei\u0165 \u0161pi\u010dkov\u00fa kvalitu hovorov?<\/h2><p class=\"demo-ab-block__hero-paragraph\">Pridajte sa k 4 000+ firm\u00e1m, ktor\u00e9 d\u00f4veruj\u00fa CloudTalku pre svoje obchodn\u00e9 a podporn\u00e9 hovory. Zistite, pre\u010do CloudTalk prin\u00e1\u0161a lep\u0161ie v\u00fdsledky ako [Competitor Name].<\/p><div class=\"demo-ab-block__list-wrapper\"><div class=\"wp-block-cloudtalk-list wp-block-cloudtalk-list--md wp-block-cloudtalk-list--numbered wp-block-cloudtalk-list\"><div class=\"list-block list-block--md list-block--numbered\"><ol class=\"list-block__list\">        <li class=\"list-block__item\">\n                            <span class=\"list-block__number\">01<\/span>\n                        <div class=\"list-block__content\">\n                                            <\/div>\n        <\/li>\n<\/ol><\/div><\/div><\/div><\/div><\/div><div class=\"demo-ab-block__form-section\"><div class=\"demo-ab-block__form-wrap\"><div class=\"demo-ab-block__form-content demo-form\">\n<div class=\"ct-demo-form\">\n<!--[if lte IE 8]>\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2-legacy.js\"><\/script>\n<![endif]-->\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2.js\"><\/script>\n<script>\n\nlet searchParams = new URLSearchParams(window.location.search);\nsearchParams.has('filled_email');\nlet emailVal = searchParams.get('filled_email');\n\nhbspt.forms.create({\n\tregion: \"na1\",\n\tportalId: \"6195055\",\n\tformId: \"209cca80-551b-4b65-ae93-766d7218210e\",\n    onFormReady: function($form) {\n        $form.attr(\"data-default-form-id\", \"866072\");\n        if(emailVal) {\n            $form.find('input[name=\"email\"]').val(emailVal).change(); \n        }\n    },\n    onFormSubmit: function (form) {\n        window.dataLayer = window.dataLayer || [];\t \n        dataLayer.push({\n            'event': 'demoFormSubmitted',\n            'registrationFirstName': form.find(\"[name=firstname]\").val(),\n            'registrationLastName': form.find(\"[name=lastname]\").val(),\n            'registrationEmail': form.find(\"[name=email]\").val(),\n            'registrationPhoneNumber': 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class=\"demo-ab-block__rating-card-label\">Z\u00e1kazn\u00edci<\/p><p class=\"demo-ab-block__rating-card-number\">4 000+<\/p><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":130,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"ct-post-type":[],"ct-solution":[],"ct-industry":[],"ct-use-case":[],"ct-ai-voice-agent-type":[],"class_list":["post-330437","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.cloudtalk.io\/sk\/wp-json\/wp\/v2\/pages\/330437","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cloudtalk.io\/sk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.cloudtalk.io\/sk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/sk\/wp-json\/wp\/v2\/users\/130"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/sk\/wp-json\/wp\/v2\/comments?post=330437"}],"version-history":[{"count":0,"href":"https:\/\/www.cloudtalk.io\/sk\/wp-json\/wp\/v2\/pages\/330437\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.cloudtalk.io\/sk\/wp-json\/wp\/v2\/media?parent=330437"}],"wp:term":[{"taxonomy":"ct-post-type","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/sk\/wp-json\/wp\/v2\/ct-post-type?post=330437"},{"taxonomy":"ct-solution","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/sk\/wp-json\/wp\/v2\/ct-solution?post=330437"},{"taxonomy":"ct-industry","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/sk\/wp-json\/wp\/v2\/ct-industry?post=330437"},{"taxonomy":"ct-use-case","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/sk\/wp-json\/wp\/v2\/ct-use-case?post=330437"},{"taxonomy":"ct-ai-voice-agent-type","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/sk\/wp-json\/wp\/v2\/ct-ai-voice-agent-type?post=330437"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}},{"id":330157,"date":"2026-04-27T20:38:03","date_gmt":"2026-04-27T18:38:03","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/?page_id=330157"},"modified":"2026-04-27T20:38:03","modified_gmt":"2026-04-27T18:38:03","slug":"cennik-hlasovej-ai","status":"publish","type":"page","link":"https:\/\/www.cloudtalk.io\/sk\/cennik-hlasovej-ai\/","title":{"rendered":"Cenn\u00edk hlasovej AI"},"content":{"rendered":"\n<div class=\"wp-block-group comparison-overview-top-section-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\"><h1 class=\"wp-block-heading\">Cenn\u00edk hlasovej AI<\/h1>\n\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group comparison-filters-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p>Vyberte si softv\u00e9r<\/p>\n\n\n<div class=\"wp-block-group button-with-submenu\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-buttons is-horizontal is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-499968f5 wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button btn-trigger\"><a class=\"wp-block-button__link has-orange-background-color has-background wp-element-button\" style=\"border-radius:3px\">Porovnajte<\/a><\/div><\/div>\n\n\n\n<div class=\"wp-block-group submenu-content\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\"><p class=\"reset-filter\">Vynulova\u0165 filter<\/p><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group container-fluid ct-portfolio\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\"><h4 class=\"wp-block-heading comparison-not-found-message has-black-color has-text-color\">Porovnanie medzi dvoma vybran\u00fdmi alternat\u00edvami neexistuje!<\/h4>\n\n\n<div class=\"wp-block-group ct-portfolio-gallery\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/www.cloudtalk.io\/poly-ai-pricing\/\">\n<div class=\"wp-block-group item-logo-header\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"225\" height=\"225\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/02\/polyai.png\" alt=\"\" class=\"wp-image-317873\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/02\/polyai.png 225w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/02\/polyai-150x150.png 150w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/02\/polyai-113x113.png 113w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/02\/polyai-88x88.png 88w\" sizes=\"auto, (max-width: 225px) 100vw, 225px\" \/><\/figure>\n\n\n<h4 class=\"wp-block-heading\">Cenn\u00edk PolyAI<\/h4><\/div><\/div>\n\n\n<p class=\"has-text-align-left has-grey-color has-text-color has-small-font-size\">Cenn\u00edk PolyAI: Naozaj sa to oplat\u00ed? Presk\u00famajte pl\u00e1ny!<\/p><\/a><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button btn-small btn-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/poly-ai-pricing\/\">Zistite viac \u2192<\/a><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/www.cloudtalk.io\/blog\/blog\/bland-ai-pricing\/\">\n<div class=\"wp-block-group item-logo-header\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/09\/bland_ai_logo-4.jpeg\" alt=\"Bland.AI Logo\" class=\"wp-image-307140\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/09\/bland_ai_logo-4.jpeg 200w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/09\/bland_ai_logo-4-150x150.jpeg 150w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/09\/bland_ai_logo-4-113x113.jpeg 113w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/09\/bland_ai_logo-4-88x88.jpeg 88w\" sizes=\"auto, (max-width: 200px) 100vw, 200px\" \/><\/figure>\n\n\n<h4 class=\"wp-block-heading\">Cenn\u00edk Bland AI<\/h4><\/div><\/div>\n\n\n<p class=\"has-text-align-left has-grey-color has-text-color has-small-font-size\">Cenn\u00edk Bland AI: Naozaj sa to oplat\u00ed? Presk\u00famajte pl\u00e1ny!<\/p><\/a><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button btn-small btn-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/blog\/blog\/bland-ai-pricing\/\">Zistite viac \u2192<\/a><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/www.cloudtalk.io\/voiceflow-pricing\/\">\n<div class=\"wp-block-group item-logo-header\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"476\" height=\"476\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/voiceflow.png\" alt=\"\" class=\"wp-image-329640\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/voiceflow.png 476w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/voiceflow-300x300.png 300w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/voiceflow-150x150.png 150w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/voiceflow-428x428.png 428w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/voiceflow-424x424.png 424w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/voiceflow-113x113.png 113w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/voiceflow-88x88.png 88w\" sizes=\"auto, (max-width: 476px) 100vw, 476px\" \/><\/figure>\n\n\n<h4 class=\"wp-block-heading\">Cenn\u00edk Voiceflow<\/h4><\/div><\/div>\n\n\n<p class=\"has-text-align-left has-grey-color has-text-color has-small-font-size\">Cenn\u00edk Voiceflow: Naozaj sa to oplat\u00ed? Presk\u00famajte pl\u00e1ny!<\/p><\/a><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button btn-small btn-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/voiceflow-pricing\/\">Zistite viac \u2192<\/a><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/www.cloudtalk.io\/synthflow-pricing\/\">\n<div class=\"wp-block-group item-logo-header\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/synthflow-logo.jpeg\" alt=\"\" class=\"wp-image-320049\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/synthflow-logo.jpeg 200w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/synthflow-logo-150x150.jpeg 150w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/synthflow-logo-113x113.jpeg 113w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/03\/synthflow-logo-88x88.jpeg 88w\" sizes=\"auto, (max-width: 200px) 100vw, 200px\" \/><\/figure>\n\n\n<h4 class=\"wp-block-heading\">Cenn\u00edk Synthflow<\/h4><\/div><\/div>\n\n\n<p class=\"has-text-align-left has-grey-color has-text-color has-small-font-size\">Cenn\u00edk Synthflow: Naozaj sa to oplat\u00ed? Presk\u00famajte pl\u00e1ny!<\/p><\/a><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button btn-small btn-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/synthflow-pricing\/\">Zistite viac \u2192<\/a><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/www.cloudtalk.io\/retell-ai-pricing\/\">\n<div class=\"wp-block-group item-logo-header\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"48\" height=\"48\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/09\/retell-ai-logo.svg\" alt=\"Retell AI Logo\" class=\"wp-image-302549\"\/><\/figure>\n\n\n<h4 class=\"wp-block-heading\">Cenn\u00edk Retell AI<\/h4><\/div><\/div>\n\n\n<p class=\"has-text-align-left has-grey-color has-text-color has-small-font-size\">Cenn\u00edk Retell AI: Naozaj sa to oplat\u00ed? Presk\u00famajte pl\u00e1ny!<\/p><\/a><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button btn-small btn-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/retell-ai-pricing\/\">Zistite viac \u2192<\/a><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/www.cloudtalk.io\/cal-ai-pricing\/\">\n<div class=\"wp-block-group item-logo-header\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"400\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/calcom-logo.jpeg\" alt=\"\" class=\"wp-image-329641\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/calcom-logo.jpeg 400w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/calcom-logo-300x300.jpeg 300w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/calcom-logo-150x150.jpeg 150w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/calcom-logo-113x113.jpeg 113w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/calcom-logo-88x88.jpeg 88w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/figure>\n\n\n<h4 class=\"wp-block-heading\">Cenn\u00edk Cal AI<\/h4><\/div><\/div>\n\n\n<p class=\"has-text-align-left has-grey-color has-text-color has-small-font-size\">Cenn\u00edk Cal AI: Naozaj sa to oplat\u00ed? Presk\u00famajte pl\u00e1ny!<\/p><\/a><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button btn-small btn-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/cal-ai-pricing\/\">Zistite viac \u2192<\/a><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/www.cloudtalk.io\/sk\/blog\/cennik-plivo\/\">\n<div class=\"wp-block-group item-logo-header\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"2000\" height=\"2000\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/plivo-symbol.svg\" alt=\"\" class=\"wp-image-329622\"\/><\/figure>\n\n\n<h4 class=\"wp-block-heading\">Cenn\u00edk Plivo<\/h4><\/div><\/div>\n\n\n<p class=\"has-text-align-left has-grey-color has-text-color has-small-font-size\">Cenn\u00edk Plivo: Naozaj sa to oplat\u00ed? Presk\u00famajte pl\u00e1ny!<\/p><\/a><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button btn-small btn-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/sk\/blog\/cennik-plivo\/\">Zistite viac \u2192<\/a><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/www.cloudtalk.io\/smith-ai-pricing\/\">\n<div class=\"wp-block-group item-logo-header\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/smith_ai_logo.jpeg\" alt=\"\" class=\"wp-image-329643\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/smith_ai_logo.jpeg 200w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/smith_ai_logo-150x150.jpeg 150w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/smith_ai_logo-113x113.jpeg 113w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/smith_ai_logo-88x88.jpeg 88w\" sizes=\"auto, (max-width: 200px) 100vw, 200px\" \/><\/figure>\n\n\n<h4 class=\"wp-block-heading\">Cenn\u00edk Smith AI<\/h4><\/div><\/div>\n\n\n<p class=\"has-text-align-left has-grey-color has-text-color has-small-font-size\">Cenn\u00edk Smith AI: Naozaj sa to oplat\u00ed? Presk\u00famajte pl\u00e1ny!<\/p><\/a><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button btn-small btn-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/smith-ai-pricing\/\">Zistite viac \u2192<\/a><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/www.cloudtalk.io\/blog\/vapi-ai-pricing\/\">\n<div class=\"wp-block-group item-logo-header\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"96\" height=\"96\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/09\/vapi-ai-logo.png\" alt=\"Vapi.ai logo\" class=\"wp-image-302651\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/09\/vapi-ai-logo.png 96w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/09\/vapi-ai-logo-88x88.png 88w\" sizes=\"auto, (max-width: 96px) 100vw, 96px\" \/><\/figure>\n\n\n<h4 class=\"wp-block-heading\">Cenn\u00edk Vapi AI<\/h4><\/div><\/div>\n\n\n<p class=\"has-text-align-left has-grey-color has-text-color has-small-font-size\">Cenn\u00edk Vapi AI: Naozaj sa to oplat\u00ed? Presk\u00famajte pl\u00e1ny!<\/p><\/a><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button btn-small btn-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/blog\/vapi-ai-pricing\/\">Zistite viac \u2192<\/a><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group ct-portfolio-item\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ct-evo-hyperlink-group\"><a class=\"wp-block-hyperlink\" href=\"https:\/\/www.cloudtalk.io\/blog\/lindy-ai-pricing\/\">\n<div class=\"wp-block-group item-logo-header\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"520\" height=\"520\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/Lindy.png\" alt=\"\" class=\"wp-image-329644\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/Lindy.png 520w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/Lindy-300x300.png 300w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/Lindy-150x150.png 150w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/Lindy-428x428.png 428w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/Lindy-424x424.png 424w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/Lindy-113x113.png 113w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2026\/04\/Lindy-88x88.png 88w\" sizes=\"auto, (max-width: 520px) 100vw, 520px\" \/><\/figure>\n\n\n<h4 class=\"wp-block-heading\">Cenn\u00edk Lindy AI<\/h4><\/div><\/div>\n\n\n<p class=\"has-text-align-left has-grey-color has-text-color has-small-font-size\">Cenn\u00edk Lindy AI: Naozaj sa to oplat\u00ed? Presk\u00famajte pl\u00e1ny!<\/p><\/a><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button btn-small btn-ghost\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/blog\/lindy-ai-pricing\/\">Zistite viac \u2192<\/a><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button btn-regular btn-ghost btn-load-more\"><a class=\"wp-block-button__link wp-element-button\">Na\u010d\u00edta\u0165 \u010fal\u0161ie<\/a><\/div><\/div>\n<\/div><\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity ct-portfolio-separator\"\/>\n\n\n\n<div class=\"wp-block-group ct-testimonial\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-extended\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><div class='white' style='background:rgba(0,0,0,0); border:solid 0px rgba(0,0,0,0); border-radius:0px; padding:0px 0px 0px 0px;'>\n<div id='slider_174351' class='owl-carousel sa_owl_theme autohide-arrows' data-slider-id='slider_174351' style='visibility:hidden;'>\n<div id='slider_174351_slide01' class='sa_hover_container' style='padding:0% 0%; margin:0px 0%; background-image:url(&quot;https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Nokia.svg&quot;); background-position:center center; background-size:contain; background-repeat:no-repeat; min-height:320px; '><div class=\"ct-testimonial-slide\">\r\n<div class=\"ct-testimonial-slide-text\" style=\"background: #015AFF\">\r\n<p class=\"person-text\">\"With CloudTalk's Analytics I now get to see every step of the way. We can find discrepancies between our agents and gain a much better understanding of our teams' setup.\"<\/p>\r\n<p class=\"person-role\"><strong>Nelly Donnelly<\/strong> Service Delivery Manager<\/p>\r\n<a href=\"https:\/\/www.cloudtalk.io\/nokia-customer-story\/\" class=\"nokia case-study-cta\">See customer story<\/a>\r\n<img decoding=\"async\" class=\"person-bg\" src=\"\/wp-content\/uploads\/2023\/07\/testimonial-nokia-bg.svg\" alt=\"Nokia-bg\" \/><\/div>\r\n<div class=\"ct-testimonial-slide-img-desktop\"><img decoding=\"async\" title=\"Nokia\" src=\"\/wp-content\/uploads\/2023\/08\/testimonial-nokia-logo_photo-2x.png\" alt=\"Nokia\" \/><\/div>\r\n<div class=\"ct-testimonial-slide-img-mobile\"><img decoding=\"async\" title=\"Nokia\" src=\"\/wp-content\/uploads\/2023\/08\/testimonial-nokia-logo_photo-mobile-2x.png\" alt=\"Nokia\" \/><\/div>\r\n<\/div><\/div>\n<div id='slider_174351_slide02' class='sa_hover_container' style='padding:0% 0%; margin:0px 0%; background-image:url(&quot;https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/01\/Glovo.svg&quot;); background-position:center center; background-size:contain; background-repeat:no-repeat; min-height:320px; '><div class=\"ct-testimonial-slide\">\r\n<div class=\"ct-testimonial-slide-text\" style=\"background: #00A082\">\r\n<p class=\"person-text\">\"CloudTalk improved our team's cost and efficiency. The script feature allows us to lead the calls in a much more systematic way, as well as all the action buttons to trigger actions directly into our backend.\"<\/p>\r\n<p class=\"person-role\"><strong>Yohann Bensadoun<\/strong> Global Supply Growth<\/p>\r\n<a href=\"https:\/\/www.cloudtalk.io\/glovo-customer-story\/\" class=\"glovo case-study-cta\">See customer story<\/a>\r\n<img decoding=\"async\" class=\"person-bg\" src=\"\/wp-content\/uploads\/2023\/07\/testimonial-glovo-bg.svg\" alt=\"Glovo-bg\" \/><\/div>\r\n<div class=\"ct-testimonial-slide-img-desktop\"><img decoding=\"async\" title=\"Glovo\" src=\"\/wp-content\/uploads\/2023\/08\/testimonial-glovo-logo_photo-2x.png\" alt=\"Glovo\" \/><\/div>\r\n<div class=\"ct-testimonial-slide-img-mobile\"><img decoding=\"async\" title=\"Glovo\" src=\"\/wp-content\/uploads\/2023\/08\/testimonial-glovo-logo_photo-mobile-2x.png\" alt=\"Glovo\" \/><\/div>\r\n<\/div><\/div>\n<div id='slider_174351_slide03' class='sa_hover_container' style='padding:0% 0%; margin:0px 0%; background-image:url(&quot;https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/07\/Discover-cars.svg&quot;); background-position:center center; background-size:contain; background-repeat:no-repeat; min-height:320px; '><div class=\"ct-testimonial-slide\">\r\n<div class=\"ct-testimonial-slide-text\" style=\"background: #0A578E\">\r\n<p class=\"person-text\">\"Our call volume tripled in only 2 years, from around 10,000 calls to 30,000 per quarter and with CloudTalk, we can now handle all of this communication easily. It was an excellent choice.\"<\/p>\r\n<p class=\"person-role\"><strong>Frederico Lopes<\/strong> Head of Customer Service<\/p>\r\n<a href=\"https:\/\/www.cloudtalk.io\/discovercars-customer-story\/\" class=\"discovercars case-study-cta\">See customer story<\/a>\r\n<img decoding=\"async\" class=\"person-bg\" src=\"\/wp-content\/uploads\/2023\/07\/testimonial-discover_cars-bg.svg\" alt=\"Discover_cars-bg\" \/><\/div>\r\n<div class=\"ct-testimonial-slide-img-desktop\"><img decoding=\"async\" title=\"Discover Cars\" src=\"\/wp-content\/uploads\/2023\/08\/testimonial-discover_cars-logo_photo-2x.png\" alt=\"Discover Cars\" \/><\/div>\r\n<div class=\"ct-testimonial-slide-img-mobile\"><img decoding=\"async\" title=\"Discover Cars\" src=\"\/wp-content\/uploads\/2023\/08\/testimonial-discover_cars-logo_photo-mobile-2x.png\" alt=\"Discover Cars\" \/><\/div>\r\n<\/div><\/div>\n<div id='slider_174351_slide04' class='sa_hover_container' style='padding:0% 0%; margin:0px 0%; background-image:url(&quot;https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/07\/My-heritage.svg&quot;); background-position:center center; background-size:contain; background-repeat:no-repeat; min-height:320px; '><div class=\"ct-testimonial-slide\">\r\n<div class=\"ct-testimonial-slide-text\" style=\"background: #DC682C\">\r\n<p class=\"person-text\">\"We have seen a significant increase in our outbound call volume since we started using CloudTalk and we can now reach out to more prospects and customers than ever before.\"<\/p>\r\n<p class=\"person-role\"><strong>Elay Sasson<\/strong> Call Center Manager<\/p>\r\n<a href=\"https:\/\/www.cloudtalk.io\/my-heritage-customer-story\/\" class=\"myheritage case-study-cta\">See customer story<\/a>\r\n<img decoding=\"async\" class=\"person-bg\" src=\"\/wp-content\/uploads\/2023\/07\/testimonial-myheritage-bg.svg\" alt=\"MyHeritage-bg\" \/><\/div>\r\n<div class=\"ct-testimonial-slide-img-desktop\"><img decoding=\"async\" title=\"MyHeritage\" src=\"\/wp-content\/uploads\/2023\/08\/testimonial-myheritage-logo_photo-2x.png\" alt=\"MyHeritage\" \/><\/div>\r\n<div class=\"ct-testimonial-slide-img-mobile\"><img decoding=\"async\" title=\"MyHeritage\" src=\"\/wp-content\/uploads\/2023\/08\/testimonial-myheritage-logo_photo-mobile-2x.png\" alt=\"MyHeritage\" \/><\/div>\r\n<\/div><\/div>\n<div id='slider_174351_slide05' class='sa_hover_container' style='padding:0% 0%; margin:0px 0%; background-image:url(&quot;https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/10\/logo-capitalo-skola-obchodovani.svg&quot;); background-position:center center; background-size:contain; background-repeat:no-repeat; min-height:320px; '><div class=\"ct-testimonial-slide\">\r\n<div class=\"ct-testimonial-slide-text\" style=\"background: #0B5253\">\r\n<p class=\"person-text\">\"CloudTalk\u2019s AI has cut our call quality analysis from 2 hours to 20 minutes daily and reduced mis-targeted leads by 24%, allowing us to focus on strategic growth.\"<\/p>\r\n<p class=\"person-role\"><strong>Sara Konickova<\/strong> Sales Ops Manager<\/p>\r\n<a href=\"https:\/\/www.cloudtalk.io\/customer-stories\/capitalo\/\" class=\"capitalo case-study-cta\">See customer story<\/a>\r\n<img decoding=\"async\" class=\"person-bg\" src=\"\/wp-content\/uploads\/2024\/10\/testimonial-capitalo-bg.svg\" alt=\"Capitalo-bg\" \/><\/div>\r\n<div class=\"ct-testimonial-slide-img-desktop\"><img decoding=\"async\" title=\"Capitalo\" src=\"\/wp-content\/uploads\/2024\/10\/testimonial-capitalo-logo_photo-2x.png\" alt=\"Capitalo\" \/><\/div>\r\n<div class=\"ct-testimonial-slide-img-mobile\"><img decoding=\"async\" title=\"Capitalo\" src=\"\/wp-content\/uploads\/2024\/10\/testimonial-capitalo-logo_photo-mobile-2x.png\" alt=\"Capitalo\" \/><\/div>\r\n<\/div><\/div>\n<\/div>\n<div id='slider_174351_thumbs' class='sa_owl_thumbs_wrap sa_thumbs_outside_bottom' style=' padding:0%; padding-bottom:0px;'><div class='owl-thumbs' 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class=\"wp-block-cover comparison-overview-cta\"><img decoding=\"async\" class=\"wp-block-cover__image-background wp-image-170641\" alt=\"\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2023\/08\/cs-cta-background.svg\" data-object-fit=\"cover\"\/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\"><h2 class=\"wp-block-heading has-text-align-center has-white-color has-text-color\">CloudTalk je d\u00e1tovo riaden\u00e9 rie\u0161enie pre v\u00fdnimo\u010dn\u00fa z\u00e1kazn\u00edcku sk\u00fasenos\u0165 a inteligencia je jeho k\u013e\u00fa\u010dovou s\u00fa\u010das\u0165ou.<\/h2>\n\n<p class=\"has-text-align-center has-white-color has-text-color\">Napl\u00e1nujte si demo u\u017e dnes a presved\u010dte sa sami.<\/p>\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button btn-regular\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/sk\/vyskusat-demo\/\">Napl\u00e1nujte si demo<\/a><\/div><\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Cenn\u00edk hlasovej AI Vyberte si softv\u00e9r Vynulova\u0165 filter Porovnanie medzi dvoma vybran\u00fdmi alternat\u00edvami neexistuje!<\/p>\n","protected":false},"author":39,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/ct-evo-comparison_overview.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"ct-post-type":[],"ct-solution":[],"ct-industry":[],"ct-use-case":[],"ct-ai-voice-agent-type":[],"class_list":["post-330157","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.cloudtalk.io\/sk\/wp-json\/wp\/v2\/pages\/330157","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cloudtalk.io\/sk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.cloudtalk.io\/sk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/sk\/wp-json\/wp\/v2\/users\/39"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/sk\/wp-json\/wp\/v2\/comments?post=330157"}],"version-history":[{"count":0,"href":"https:\/\/www.cloudtalk.io\/sk\/wp-json\/wp\/v2\/pages\/330157\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.cloudtalk.io\/sk\/wp-json\/wp\/v2\/media?parent=330157"}],"wp:term":[{"taxonomy":"ct-post-type","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/sk\/wp-json\/wp\/v2\/ct-post-type?post=330157"},{"taxonomy":"ct-solution","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/sk\/wp-json\/wp\/v2\/ct-solution?post=330157"},{"taxonomy":"ct-industry","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/sk\/wp-json\/wp\/v2\/ct-industry?post=330157"},{"taxonomy":"ct-use-case","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/sk\/wp-json\/wp\/v2\/ct-use-case?post=330157"},{"taxonomy":"ct-ai-voice-agent-type","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/sk\/wp-json\/wp\/v2\/ct-ai-voice-agent-type?post=330157"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}]