{"id":231859,"date":"2024-07-31T12:41:16","date_gmt":"2024-07-31T10:41:16","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/blog\/softver-automatickeho-vytacania-pre-call-centra\/"},"modified":"2026-03-27T18:53:52","modified_gmt":"2026-03-27T16:53:52","slug":"softver-automatickeho-vytacania-pre-call-centra","status":"publish","type":"post","link":"https:\/\/www.cloudtalk.io\/sk\/blog\/softver-automatickeho-vytacania-pre-call-centra\/","title":{"rendered":"Softv\u00e9r automatick\u00e9ho vyt\u00e1\u010dania pre call centr\u00e1"},"content":{"rendered":"\n<div id=\"left-panel\" class=\"wp-block-group left-panel\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h1 class=\"wp-block-heading has-black-color has-text-color\">Pre\u010do automatick\u00e9 \u010d\u00edseln\u00edky pre call centr\u00e1 trojn\u00e1sobne predl\u017euj\u00fa \u010das hovoru: sk\u00famanie v\u00fdhod a typov<\/h1>\n<\/div><\/div>\n\n<div class=\"wp-block-group container-short\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/03\/blog-illustration-6-1024x576.png\" alt=\"automatic-dialer-for-call-center\" class=\"wp-image-207153\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/03\/blog-illustration-6-1024x576.png 1024w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/03\/blog-illustration-6-300x169.png 300w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/03\/blog-illustration-6-768x432.png 768w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/03\/blog-illustration-6-1536x864.png 1536w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/03\/blog-illustration-6-1320x742.png 1320w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/03\/blog-illustration-6-760x428.png 760w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/03\/blog-illustration-6-424x239.png 424w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/03\/blog-illustration-6-200x113.png 200w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/03\/blog-illustration-6-88x50.png 88w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/03\/blog-illustration-6.png 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>Auto dialers for outbound call centers increase agent talk time by <a href=\"https:\/\/research.com\/software\/best-auto-dialer-software\" data-type=\"link\" data-id=\"https:\/\/research.com\/software\/best-auto-dialer-software\" target=\"_blank\" rel=\"noopener\">up to 300%<\/a><\/strong>, helping your team connect with more prospects in less time\u2014without manual dialing or long wait times.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Read on to discover their benefits, which type fits your campaigns, and how to choose the right solution for your team.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What Is An Auto Dialer for Outbound Call Centers?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">An <a href=\"https:\/\/www.cloudtalk.io\/blog\/auto-dialer-overview-and-setup\/\">auto dialer<\/a> for call centers is <strong>software that automatically calls numbers from your contact list, so agents don\u2019t have to dial manually.<\/strong> When someone answers, the system connects the call to an available agent.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Think of it as a smart assistant that handles the repetitive work\u2014dialing, skipping busy tones, and filtering out unanswered calls\u2014so your team can focus on real conversations.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Types of Auto Dialers for Outbound Call Centers<\/h2>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Top 4 Dialers for Cold Calling\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/KroxuC33IMg?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Automatick\u00e9 vyt\u00e1\u010danie<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The auto dialer, the most basic type of call center dialer, offers limited functionality but comes at an affordable price point. While it provides basic call automation and is simple to use, it lacks the advanced features found in other dialers. Despite its affordability, CloudTalk does not offer this type of dialer due to its obsolescence.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Najlep\u0161ie funguje pre: <\/strong>Vhodn\u00e9 pre firmy s n\u00edzkym rozpo\u010dtom alebo men\u0161ie t\u00edmy s jednoduch\u00fdmi potrebami odch\u00e1dzaj\u00facich hovorov.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Learn more about Auto-dialer <a href=\"https:\/\/www.cloudtalk.io\/blog\/auto-dialer-overview-and-setup\/\">here<\/a>.<\/p>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">Power Dialers<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Power dialery s\u00fa sk\u00f4r osobn\u00fdmi asistentmi.\nPre ka\u017ed\u00e9ho dostupn\u00e9ho agenta uskuto\u010d\u0148uj\u00fa v\u017edy jeden hovor a uis\u0165uj\u00fa sa, \u017ee dok\u00e1\u017ee dobre vybavi\u0165 ka\u017ed\u00fd hovor.\nV\u010faka nim <strong>m\u00f4\u017eete za de\u0148 oslovi\u0165 trikr\u00e1t viac z\u00e1kazn\u00edkov.<\/strong>  <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Najlep\u0161ie funguje pre: <\/strong>Pri riaden\u00fdch kampaniach, kde je potrebn\u00e9 venova\u0165 pozornos\u0165 ka\u017ed\u00e9mu hovoru.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Learn more about <a href=\"https:\/\/www.cloudtalk.io\/power-dialer\/\">Power Dialer<\/a>, and check <a href=\"https:\/\/www.cloudtalk.io\/power-dialer-pricing\/\">Power Dialer&#8217;s pricing<\/a>.<\/p>\n<\/div><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Smart Dialer<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Inteligentn\u00e9 \u010d\u00edseln\u00edky umo\u017e\u0148uj\u00fa okam\u017eite naplni\u0165 fronty hovorov \u010d\u00edslami z akejko\u013evek webovej str\u00e1nky, CRM alebo n\u00e1stroja HelpDesk a za\u010da\u0165 vola\u0165 jedin\u00fdm kliknut\u00edm. <strong>M\u00f4\u017eu skr\u00e1ti\u0165 \u010das hovoru a\u017e o 50 %<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Najlep\u0161ie sa hod\u00ed pre<\/strong>:<strong> <\/strong>Stredne ve\u013ek\u00e9 kampane, pri ktor\u00fdch je k\u013e\u00fa\u010dov\u00e1 spokojnos\u0165 z\u00e1kazn\u00edkov.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Check how <a href=\"https:\/\/www.cloudtalk.io\/smart-dialer\/\">Smart Dialer<\/a> can help you, and learn about <a href=\"https:\/\/www.cloudtalk.io\/smart-dialer-pricing\/\">smart dialer pricing<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Parallel Dialer<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">A parallel dialer calls multiple numbers at the same time and connects agents only to answered calls. Instead of dialing one contact per rep, it works through several numbers in parallel to reduce waiting time.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Think of it as casting a wider net\u2014whoever answers first gets connected. This helps teams maximize talk time and move through large contact lists faster.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Works best for: <\/strong>High-volume outbound campaigns where speed and reach matter most.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Learn more about <a href=\"https:\/\/www.cloudtalk.io\/parallel-dialer\/\">Parallel Dialer<\/a> and explore advanced outbound features.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Preview Dialer<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">A preview dialer gives agents time to review contact details before the call starts. The system shows customer information first, and the agent decides when to begin dialing.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It\u2019s like reading a short briefing before walking into a meeting. You start each call prepared, which leads to more personalized and confident conversations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Works best for:<\/strong> Complex sales cycles, account management, or follow-ups where context is key.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Discover how <a href=\"https:\/\/www.cloudtalk.io\/preview-dialer\/\">Preview Dialers<\/a> support more informed outbound calling.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">V\u00fdhody automatickej vo\u013eby \u010d\u00edsla pre va\u0161e call centrum<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">1. Pozdravte produktivitu, rozl\u00fa\u010dte sa s prestojmi<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">With an <a href=\"https:\/\/www.cloudtalk.io\/outbound-sales\/\">auto dialer for your outbound call center<\/a>, your agents wave goodbye to the hassle of manual number dialing. Just imagine the surge in calls they can make in less time. That means more chances to connect with potential clients and seal those deals!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">V skuto\u010dnosti manu\u00e1lne vyt\u00e1\u010danie \u010dasto vedie k v\u00fdznamn\u00fdm obdobiam ne\u010dinnosti agentov, ktor\u00ed \u010dakaj\u00fa na spojenie hovoru, prech\u00e1dzaj\u00fa cez obsaden\u00e9 sign\u00e1ly, nech\u00e1vaj\u00fa hlasov\u00fa po\u0161tu alebo rie\u0161ia preru\u0161en\u00e9 hovory.\nSyst\u00e9my automatick\u00e9ho vyt\u00e1\u010dania \u00fa\u010dinne zni\u017euj\u00fa \u010das ne\u010dinnosti t\u00fdm, \u017ee agentov sp\u00e1jaj\u00fa v\u00fdlu\u010dne so \u017eiv\u00fdmi z\u00e1kazn\u00edckymi hovormi, zatia\u013e \u010do syst\u00e9m samostatne vykon\u00e1va ostatn\u00e9 \u00falohy. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. Zv\u00fd\u0161enie \u010dasu rozhovoru s agentom<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">V\u010faka odstr\u00e1neniu potreby \u010daka\u0165 v rade na spojenie hovorov m\u00f4\u017eu agenti pou\u017e\u00edvaj\u00faci automatick\u00e9 voli\u010de vybavi\u0165 po\u010das pracovn\u00e9ho d\u0148a podstatne v\u00e4\u010d\u0161\u00ed po\u010det hovorov.  <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">T\u00e1to zv\u00fd\u0161en\u00e1 efektivita sa prejavuje vo v\u00e4\u010d\u0161om \u010dase str\u00e1venom interakciou so z\u00e1kazn\u00edkmi, poskytovan\u00edm lep\u0161ej z\u00e1kazn\u00edckej podpory a poskytovan\u00edm personalizovan\u00fdch predajn\u00fdch pon\u00fak.\nOkrem toho maj\u00fa agenti r\u00fdchly a jednoduch\u00fd pr\u00edstup k \u00fadajom o z\u00e1kazn\u00edkoch, \u010do zni\u017euje stres a umo\u017e\u0148uje im efekt\u00edvnej\u0161ie interakcie. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3. Zn\u00ed\u017ete n\u00e1klady, zv\u00fd\u0161te zisky<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">By automating repetitive tasks and increasing <a href=\"https:\/\/www.cloudtalk.io\/blog\/agent-efficiency\/\">agent efficiency<\/a>, <a href=\"https:\/\/www.cloudtalk.io\/blog\/auto-dialer-overview-and-setup\/\">auto dialers<\/a> not only reduce labor costs but also minimize downtime, thus maximizing the return on investment for your call center operations.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Okrem toho sa zvy\u0161uje produktivita bez toho, aby boli nevyhnutne potrebn\u00ed \u010fal\u0161\u00ed zamestnanci, \u010do umo\u017e\u0148uje v\u00e1\u0161mu t\u00edmu dosiahnu\u0165 viac s existuj\u00facimi zdrojmi.\nT\u00e1to zv\u00fd\u0161en\u00e1 efektivita sa v kone\u010dnom d\u00f4sledku prejav\u00ed v lep\u0161ej spokojnosti z\u00e1kazn\u00edkov a zv\u00fd\u0161en\u00ed potenci\u00e1lu pr\u00edjmov v\u00e1\u0161ho podniku. <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4. Prisp\u00f4sobte sa dynamike v\u00e1\u0161ho call centra<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Automatick\u00e9 voli\u010de sa bez probl\u00e9mov prisp\u00f4sobuj\u00fa vyv\u00edjaj\u00facim sa po\u017eiadavk\u00e1m v\u00e1\u0161ho call centra a bez probl\u00e9mov sa prisp\u00f4sobuj\u00fa v\u00fdkyvom v po\u010dte hovorov vypl\u00fdvaj\u00facim zo sez\u00f3nnych zmien alebo zmien vo va\u0161om obchodnom prostred\u00ed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">T\u00e1to flexibilita zaru\u010duje, \u017ee va\u0161e oper\u00e1cie zostan\u00fa pru\u017en\u00e9 a pohotov\u00e9, \u010do umo\u017e\u0148uje v\u00e1\u0161mu t\u00edmu efekt\u00edvne zvl\u00e1da\u0165 r\u00f4zne pracovn\u00e9 za\u0165a\u017eenie bez preru\u0161enia alebo oneskorenia.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">5. Robte inteligentnej\u0161ie rozhodnutia<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Softv\u00e9r pre automatick\u00e9 vyt\u00e1\u010danie obsahuje robustn\u00e9 monitorovacie a analytick\u00e9 funkcie, ktor\u00e9 mana\u017e\u00e9rom umo\u017e\u0148uj\u00fa sledova\u0165 v\u00fdkonnos\u0165 agentov v re\u00e1lnom \u010dase.  <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customizable performance reports offer valuable insights into agent productivity and customer interactions, allowing managers to identify areas for improvement and provide timely support.\u00a0<br \/>Call recordings stored in the system can also be utilized for training purposes or to verify customer interactions. With this suite of tools, you can easily monitor your <a href=\"https:\/\/www.cloudtalk.io\/blog\/how-to-improve-call-center-agent-performance\/\">agents&#8216; performance<\/a> and manage leads, empowering you to make informed decisions to drive your sales efforts effectively.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">6. Pote\u0161te svojich z\u00e1kazn\u00edkov<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Pou\u017e\u00edvanie automatick\u00e9ho dialera pre va\u0161e call centrum v\u00e1s oslobod\u00ed od v\u0161edn\u00fdch \u00faloh a umo\u017en\u00ed v\u00e1m venova\u0165 viac \u010dasu tomu, \u010do je skuto\u010dne d\u00f4le\u017eit\u00e9: va\u0161im z\u00e1kazn\u00edkom.\nV\u010faka v\u00e4\u010d\u0161\u00edm mo\u017enostiam nadviaza\u0165 s nimi kontakt m\u00f4\u017eete nadviaza\u0165 pevnej\u0161ie vz\u0165ahy a uzavrie\u0165 viac obchodov. <\/p>\n\n\n\n<div class=\"wp-block-group blog-cta-va-dialer cta-with-logos-and-ratings\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group five-image-review\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group icons\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Avatar-blue-outline.png\" alt=\"\" class=\"wp-image-253473\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Avatar-blue-outline2.png\" alt=\"\" class=\"wp-image-253492\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Avatar-blue-outline3.png\" alt=\"\" class=\"wp-image-253511\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Avatar-blue-outline4.png\" alt=\"\" class=\"wp-image-253530\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Avatar-blue-outline5.png\" alt=\"\" class=\"wp-image-253550\" \/><\/figure>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns stars is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/02\/star-icon-full.svg\" alt=\"\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/02\/star-icon-full.svg\" alt=\"\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/02\/star-icon-full.svg\" alt=\"\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/02\/star-icon-full.svg\" alt=\"\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/02\/star-icon-full.svg\" alt=\"\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">from 1,702+ reviews<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h5 class=\"wp-block-heading\">Boost talk-time up to 300% with one-click auto-dialing<\/h5>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-secondary btn-small\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/sk\/14-dnova-bezplatna-skusobna-verzia-cloudtalku\/\" target=\"_blank\" rel=\"noreferrer noopener\">Start Free Trial<\/a><\/div>\n<\/div>\n\n\n\n<p class=\"note wp-block-paragraph\"> No credit card required<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"trusted wp-block-paragraph\">Trusted by Leading brands.<\/p>\n\n\n\n<div class=\"wp-block-group cta-with-logos-logos-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Social-Proof-&#x2013;-Client-Logo-Versions.png\" alt=\"\" class=\"wp-image-253284\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Social-Proof-&#x2013;-Client-Logo-Versions-1.png\" alt=\"\" class=\"wp-image-253246\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Social-Proof-&#x2013;-Client-Logo-Versions-2.png\" alt=\"\" class=\"wp-image-253360\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Social-Proof-&#x2013;-Client-Logo-Versions-6.png\" alt=\"\" class=\"wp-image-253341\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Social-Proof-&#x2013;-Client-Logo-Versions-7.png\" alt=\"\" class=\"wp-image-253379\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Social-Proof-&#x2013;-Client-Logo-Versions-8.png\" alt=\"\" class=\"wp-image-253322\" \/><\/figure>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Why Engaging an Auto Dialer Software for Call Centers<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you&#8217;re considering implementing an automatic dialer for your call center, partnering with an auto dialer software provider offers these additional advantages:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Poskytovanie vysokokvalitn\u00fdch hovorov na celom svete<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Telefonovanie z v\u00e1\u0161ho call centra s n\u00edzkou kvalitou nielen\u017ee ovplyv\u0148uje produktivitu va\u0161ich agentov, ale tie\u017e podkop\u00e1va d\u00f4veru vo va\u0161u spolo\u010dnos\u0165<\/strong> a vedie k v\u00fdrazne ni\u017e\u0161ej miere odozvy na hovory.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">But if you choose a reputable auto dialer provider, you can also make high-quality calls from <a href=\"https:\/\/www.cloudtalk.io\/country-coverage\/\">local numbers worldwide<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ak\u00e9 s\u00fa v\u00fdhody miestnych \u010d\u00edsel?<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Zlep\u0161enie miery odozvy:<\/strong> Z\u00e1kazn\u00edci s v\u00e4\u010d\u0161ou pravdepodobnos\u0165ou odpovedaj\u00fa na hovory z miestnych \u010d\u00edsel, \u010do vedie k vy\u0161\u0161ej miere odozvy a vy\u0161\u0161ej efektivite kampan\u00ed na odch\u00e1dzaj\u00face hovory.<\/li>\n\n\n\n<li><strong>U\u013eah\u010duje medzin\u00e1rodn\u00fa expanziu: <\/strong>V\u010faka miestnym \u010d\u00edslam v r\u00f4znych krajin\u00e1ch m\u00f4\u017ee va\u0161e call centrum roz\u0161\u00edri\u0165 svoju medzin\u00e1rodn\u00fa pr\u00edtomnos\u0165 a efekt\u00edvnej\u0161ie oslovi\u0165 nov\u00e9 trhy.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Centraliz\u00e1cia \u00fadajov o z\u00e1kazn\u00edkoch<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>360\u00b0 v\u00edzia z\u00e1kazn\u00edka: <\/strong>Bezprobl\u00e9mov\u00fd pr\u00edstup k d\u00f4le\u017eit\u00fdm inform\u00e1ci\u00e1m o z\u00e1kazn\u00edkovi po\u010das cel\u00e9ho procesu hovoru &#8211; pred, po\u010das a po interakcii.\nTento komplexn\u00fd poh\u013ead umo\u017e\u0148uje agentom personalizova\u0165 interakcie a poskytova\u0165 podporu \u0161it\u00fa na mieru. <\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>R\u00fdchly pr\u00edstup do CRM: <\/strong>Vybavte agentov r\u00fdchlym pr\u00edstupom k profilom CRM, aby mohli r\u00fdchlo a efekt\u00edvne rie\u0161i\u0165 ot\u00e1zky.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Ozna\u010dovanie ad hoc:<\/strong> Zjednodu\u0161te spr\u00e1vu kampan\u00ed a vylep\u0161ite z\u00e1kazn\u00edcku sk\u00fasenos\u0165 ozna\u010dovan\u00edm kontaktov uprostred hovoru.\nPredv\u00eddajte potreby, r\u00fdchlo rie\u0161te probl\u00e9my a zabezpe\u010dte bezprobl\u00e9mov\u00e9 cesty z\u00e1kazn\u00edkov. <\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Nastavenie na nieko\u013eko kliknut\u00ed<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Nastavenie automatick\u00e9ho dialera pomocou softv\u00e9ru je jednoduch\u00e9 a vo v\u0161eobecnosti zah\u0155\u0148a nieko\u013eko k\u013e\u00fa\u010dov\u00fdch krokov vr\u00e1tane:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Importova\u0165 kontakty:<\/strong> Zvy\u010dajne nahranie s\u00faboru CSV s kontaktmi.<\/li>\n\n\n\n<li><strong>Pomenujte svoju skupinu:<\/strong> Prira\u010fte n\u00e1zov importovanej skupine kontaktov.<\/li>\n\n\n\n<li><strong>Vytvori\u0165 kampa\u0148: <\/strong>Prida\u0165 kampa\u0148, vybra\u0165 typ \u010d\u00edseln\u00edka a nakonfigurova\u0165 podrobnosti.<\/li>\n\n\n\n<li>Integration <a href=\"https:\/\/www.cloudtalk.io\/integrations\/\">with sales automation software<\/a> like Pipedrive, Hubspot, or Salesforce.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Softv\u00e9r automatick\u00e9ho vyt\u00e1\u010dania je zalo\u017een\u00fd na cloude, \u010do eliminuje potrebu hardv\u00e9ru a zjednodu\u0161uje \u0161k\u00e1lovate\u013enos\u0165.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nastavenie automatick\u00e9ho dialera CloudTalk je jednoduch\u00e9: prihl\u00e1ste sa, prisp\u00f4sobte si preferencie, pozvite kolegov na spolupr\u00e1cu a integrujte sa s existuj\u00facimi n\u00e1strojmi, ako je elektronick\u00fd obchod, Helpdesk a CRM, aby ste zv\u00fd\u0161ili produktivitu a zlep\u0161ili sk\u00fasenosti z\u00e1kazn\u00edkov.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Z\u00e1ver<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Automatick\u00e9 \u010d\u00edseln\u00edky s\u00fa neocenite\u013en\u00fdm n\u00e1strojom, ktor\u00fd strojn\u00e1sobuje \u010das hovoru a umo\u017e\u0148uje agentom efekt\u00edvne sa spoji\u0165 s v\u00e4\u010d\u0161\u00edm po\u010dtom potenci\u00e1lnych z\u00e1kazn\u00edkov.\nV\u010faka mo\u017enostiam, ako s\u00fa automatick\u00e9, v\u00fdkonn\u00e9 a inteligentn\u00e9 dialery, je k dispoz\u00edcii rie\u0161enie pre ka\u017ed\u00fa potrebu. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Spolupr\u00e1ca s poskytovate\u013eom softv\u00e9ru na automatick\u00e9 vyt\u00e1\u010danie pon\u00faka \u010fal\u0161ie v\u00fdhody, ako napr\u00edklad vysokokvalitn\u00e9 glob\u00e1lne hovory a centralizovan\u00fa spr\u00e1vu \u00fadajov o z\u00e1kazn\u00edkoch.\nNastavenie automatick\u00e9ho dialera je navy\u0161e bezprobl\u00e9mov\u00e9 a zvy\u010dajne zah\u0155\u0148a kroky, ako je import kontaktov, vytvorenie kampan\u00ed a integr\u00e1cia s existuj\u00facim softv\u00e9rom. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you were unsure whether auto dialer software is right for you, we hope this article has provided clarity. You can experience the difference firsthand with CloudTalk&#8217;s <a href=\"https:\/\/www.cloudtalk.io\/signup\/\">14-day free trial<\/a>.<\/p>\n\n\n\n<div class=\"wp-block-group blog-cta-va-dialer cta-with-ratings\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h5 class=\"wp-block-heading\">Make 150-200 calls a day\u2014good-bye manual punching<\/h5>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-secondary btn-small\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/sk\/vyskusat-demo\/\">Launch My Dialer<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group five-image-review\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group icons\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Avatar-gray-outline.png\" alt=\"\" class=\"wp-image-253572\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Avatar-gray-outline2.png\" alt=\"\" class=\"wp-image-253591\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Avatar-gray-outline3.png\" alt=\"\" class=\"wp-image-253610\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Avatar-gray-outline4.png\" alt=\"\" class=\"wp-image-253629\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/06\/Avatar-gray-outline5.png\" alt=\"\" class=\"wp-image-253648\" \/><\/figure>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns stars is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/02\/star-icon-full.svg\" alt=\"\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/02\/star-icon-full.svg\" alt=\"\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/02\/star-icon-full.svg\" alt=\"\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/02\/star-icon-full.svg\" alt=\"\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/02\/star-icon-full.svg\" alt=\"\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">from 1,702+ reviews<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-cover ct-block-article-faq ct-virtual-numbers-page-rankmath-cover\"><img decoding=\"async\" class=\"wp-block-cover__image-background wp-image-148766\" alt=\"\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2022\/10\/blog-article-faq-cover-question-marks.svg\" data-object-fit=\"cover\" \/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-white-background-color has-background-dim-0 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading has-text-align-center ct-block-article-faq-header\">\u010casto kladen\u00e9 ot\u00e1zky<\/h3>\n\n\n<div id=\"rank-math-faq\" class=\"rank-math-block\">\n<div class=\"rank-math-list \">\n<div id=\"faq-question-1662054682142\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">\u010co je automatick\u00e9 vyt\u00e1\u010danie?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>The <a href=\"https:\/\/www.cloudtalk.io\/blog\/auto-dialer-overview-and-setup\/\">auto dialing software<\/a> assesses the number of agents assigned to a particular project, taking into account factors like the average speed of agent conversations and the time required to search for phone numbers.<\/p>\n<p><a href=\"https:\/\/www.cloudtalk.io\/call-center-software\/\"><strong>The dialer system<\/strong><\/a><strong> predicts the appropriate number of phone numbers to dial at any given moment and matches them with available agents<\/strong>.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1662054689829\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Ako funguje automatick\u00e9 vyt\u00e1\u010danie?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>An <a href=\"https:\/\/www.cloudtalk.io\/call-center-software\/\">auto dialer software<\/a> is a tool that automatically dials telephone numbers from a list. Once the call is answered, it can connect the call to a live agent or play a pre-recorded message.<\/p>\n<p>The automatic call software considers factors like the number of agents available, the average speed of their conversations, and the time it takes to search for phone numbers. Based on this information, it predicts how many phone numbers to dial at any given moment and connects them with available agents.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1662054701629\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Ko\u013eko stoj\u00ed automatick\u00e9 vyt\u00e1\u010danie?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>The cost of auto dialer software can vary significantly depending on various factors and pricing models. At Cloudtalk, our pricing structure is influenced by the country where you wish to activate the service, with monthly fees starting at $6 per month. For more detailed pricing information, please visit <a href=\"https:\/\/www.cloudtalk.io\/auto-dialer-pricing\/\">our website<\/a>.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1711114639764\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Ako si vybra\u0165 najlep\u0161\u00ed automatick\u00fd vyto\u010dova\u010d?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Here&#8217;s what to look for:<br \/><strong>Dialing Types: <\/strong>Decide if you need predictive dialing for multiple calls at once, progressive dialing for sequential connections or preview dialing for lead info before dialing.<br \/><strong>Integration: <\/strong>Find a <a href=\"https:\/\/www.cloudtalk.io\/call-center-software\/\">dialer system for your call center<\/a> that easily syncs with your CRM or lead management system to streamline your workflow.<br \/><strong>User-Friendly: <\/strong>Opt for an auto dialer with a simple interface and easy navigation to minimize training time for your agents.<br \/><strong>Scalability: <\/strong>Ensure the dialer can handle growing call volumes as your agency expands, providing flexibility for various campaigns.<br \/><strong>Support and Training: <\/strong>Choose a provider that offers robust support and <a href=\"https:\/\/www.cloudtalk.io\/blog\/you-are-coaching-your-reps-wrong-these-unconventional-strategies-will-return-29-per-each-1-invested\/\">training resources<\/a> to maximize your team&#8217;s efficiency.<br \/><strong>Regulatory Compliance:<\/strong> Prioritize a dialer that includes compliance features to avoid legal issues with DNC and TCPA regulations.<br \/><strong>Cost: <\/strong>Evaluate the overall cost, including upfront fees and ongoing expenses, against the potential benefits for your agency&#8217;s productivity and profitability.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1711114663166\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Ko\u013eko hovorov uskuto\u010dn\u00ed automatick\u00fd telef\u00f3n za hodinu?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Automatick\u00e9 vyt\u00e1\u010danie m\u00f4\u017ee v priemere uskuto\u010dni\u0165 pribli\u017ene 60 hovorov za hodinu na jednom kan\u00e1li.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1711114680729\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">\u010co odli\u0161uje Cloudtalk od 1. hodnoten\u00e9ho softv\u00e9ru call centra?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>CloudTalk distinguishes itself as the #1 Rated Call Center Software for several reasons:<\/p>\n<p><strong>Assistance Faster than Instant Coffee: <\/strong>Our support team responds in less than a minute, ensuring 24\/7 availability.<\/p>\n<p><strong>Flexible Scalability:<\/strong> Easily adjust seat numbers to match your business&#8217;s growth without software hassle.<\/p>\n<p><strong>Swift ROI: <\/strong>Achieve goals quickly with an 87% increase in call efficiency, driven by automation features.<\/p>\n<p>Ready to experience CloudTalk&#8217;s benefits? Start <a href=\"https:\/\/www.cloudtalk.io\/signup\/\">your 14-day free trial<\/a> today.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1771438446850\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">What is an auto dialer in a call center?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>An auto dialer is software that automatically calls numbers for agents, boosting outbound efficiency and reducing manual dialing.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1771438462918\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Are automatic dialers illegal?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>No, auto dialers aren\u2019t illegal, but laws vary by country and require consent, compliance, and proper calling practices.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1771438473888\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Which dialer is best for a call center?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>The best dialer depends on your goals, but Power and <a href=\"https:\/\/www.cloudtalk.io\/preview-dialer\/\">Preview Dialers<\/a> are top choices for outbound teams.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1771438511426\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">What is an outgoing call from auto dialer?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>An outgoing auto dialer call is an automated outbound call placed by dialer software and routed to an available agent.<\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div>\n\n\n\n<div style=\"height:75px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Pod\u013ea \u0161tatist\u00edk z odvetvia automatick\u00e9 dialery pre call centr\u00e1 predl\u017euj\u00fa \u010das hovoru s agentmi a\u017e o 300 %, \u010do im&#8230;<\/p>\n","protected":false},"author":149,"featured_media":207175,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[673],"tags":[],"ct-post-type":[],"ct-tool-category":[],"class_list":["post-231859","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-call-centrum"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.cloudtalk.io\/sk\/wp-json\/wp\/v2\/posts\/231859","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cloudtalk.io\/sk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.cloudtalk.io\/sk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/sk\/wp-json\/wp\/v2\/users\/149"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/sk\/wp-json\/wp\/v2\/comments?post=231859"}],"version-history":[{"count":0,"href":"https:\/\/www.cloudtalk.io\/sk\/wp-json\/wp\/v2\/posts\/231859\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/sk\/wp-json\/wp\/v2\/media\/207175"}],"wp:attachment":[{"href":"https:\/\/www.cloudtalk.io\/sk\/wp-json\/wp\/v2\/media?parent=231859"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/sk\/wp-json\/wp\/v2\/categories?post=231859"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/sk\/wp-json\/wp\/v2\/tags?post=231859"},{"taxonomy":"ct-post-type","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/sk\/wp-json\/wp\/v2\/ct-post-type?post=231859"},{"taxonomy":"ct-tool-category","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/sk\/wp-json\/wp\/v2\/ct-tool-category?post=231859"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}