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01

Call Quality: Globally distributed server infrastructure

02

Features: Advanced capabilities to serve any use case.

03

Integrations: 30+ one-click CRM & helpdesk tools

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Kixie

Pricing

Starts at $25 per user/month, billed annually.

Starts at $29 per user/month

Platform

Available on any device or platform.

Chrome only with required configuration.

Customer Details

All caller information in real-time even before the call is picked up.

Caller information is available a while after the call is picked up.

Toll-free Numbers

160+

40

Conference Calling

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24/7 Live Support

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Onboarding Support

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Survey/Poll Management

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Advanced Analytics

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Skill-based Routing

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4,000+ call centers and phone systems powered by CloudTalk and counting

Advanced reporting

Important decisions should be based on data. Therefore, we have created smart advanced analytics features like agent reporting, call monitoring, real-time dashboard, and custom reporting. Dig deeper. Be better than your competitors

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Built-in features

We worked hard so you don’t have to. Enjoy various built-in features without any technical support. Install all advanced tools with a few clicks inside your CloudTalk interface.

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40+ powerful integrations love CloudTalk

We want you to work with tools you love and know well. CloudTalk offers more than 40 CRM and helpdesk integrations, which can be installed with a simple click. Did not find your system? Install it easily with our API feature.

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Callcentermjukvaran #1

Based on 400+ CloudTalk reviews on 6 independent software marketplaces & platforms

4.4/5

260 reviews

Read the reviews

4.3/5

840 reviews

Read the reviews

4.4/5

310 reviews

Read the reviews

4.5/5

260 reviews

Read the reviews

Turn your CloudTalk into a much larger and powerful tool

Expand your business toolstack with a business calling software that can
be easily integrated into your existing CRMs, ecommerce or helpdesk tools,
like Salesforce, Freshdesk, Help Scout, and dozens more.

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Trained support teams right at your hand

Have you experienced unreliable customer support? We got you. Our priority is to serve customers and help them find immediate solutions to their issues. We have several support teams working in different time zones to answer your questions in real-time. Always with a smile.

14-DAY FREE TRIAL

The user-friendly interface makes adjusting to the new system easier

Switching from one software to another can be rough. Not while switching to CloudTalk. Why?

Our dedicated onboarding team is here to show you around
The onboarding portal clearly covers every step
An intuitive interface shows you every important detail without the need to look for it.

TESTA GRATIS

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Look like a local anywhere in the world

Spread your customer care even further with CloudTalk’s international numbers feature. You can acquire specific numbers with geographic or non-geographic codes from over 160 countries. These calls are more likely to be picked up and this option is also cheaper.

TESTA GRATIS

ABOUT INTERNATIONAL NUMBERS

Watch how CloudTalk works

We will show you how to use the Cloudtalk desktop app, click to call feature and the smart dialer. We will also demonstrate CloudTalk’s dashboard features

TESTA GRATIS

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Hur fungerar kostnadsfria provperioder?

Skicka bara dina kontaktuppgifter till oss så hjälper vi dig med en kostnadsfri CloudTalk utan förpliktelser. Du kan börja ringa direkt och njuta av vårt kompletta utbud av funktioner och integrationer under två roliga veckor.

Vad är era priser för utgående samtal?

Varje paket inkluderar ett standard lokalt eller avgiftsfritt nummer helt kostnadsfritt. Priserna för utgående samtal varierar. Kontakta oss för mer information.

Vem är en användare?

Användarna arbetar för ditt företag och kommunicerar med dina befintliga och potentiella kunder. Du kan lägga till eller ta bort användare när som helst och med bara några få klick. Användare är handläggare, arbetsledare, analytiker, administratörer etc.

Hur ofta kan jag ändra min faktureringsplan?

Planer som faktureras årligen kan endast uppgraderas till en högre nivå (t.ex. Från Essential till Expert-planen). Det är inte möjligt att nedgradera till en lägre nivå på årlig fakturering.

Hur kan jag använda CloudTalk på något annat sätt?

CloudTalk kan användas på många olika sätt: för kundsupport, som kontaktcenter eller helt enkelt som ett allt-i-ett virtuellt telefonsystem. Vår lösning är också perfekt för företag som driver olika e-handelsplattformar samtidigt, eftersom möjligheten att skapa separata kundsupportkanaler kan göra hela skillnaden.

Hur är det med datasäkerheten?

Din datasäkerhet är vår högsta prioritet. CloudTalk använder datacenter från tredje part med certifieringar enligt industristandard (Tier III+ eller IV, ISO 27001, PCI-DSS). Alla anläggningar har ett fysiskt skydd. Gränssnittet nås via en krypterad SSL-anslutning. Du kan läsa mer på vår särskilda säkerhetssida.