Blog / Business Phone System

30. November 2018

What is call center all about?

Call centers nowadays are about much more than this mildly obsolete phrase. They are more complex, but most importantly – still absolutely relevant.

17. July 2018

Start using VoIP telephony in your business

VoIP telephony reduces your business costs – it does not require any complex installation processes and maintenance and it allows you to make phone calls via the Internet from anywhere and using any device.

22. June 2018

Improve your agent skills in 5 easy steps

Many companies have been placing more and more focus on boosting customer satisfaction. However, customer expectations on the quality of services have also been growing. Customer satisfaction influences loyalty and overall satisfaction with the company, its products and services.

27. April 2018

Do you know what IP telephony means and how it works?

Traditional phone systems (landlines, mobile phones, smartphones) allow us to communicate at distance. IP (Internet Protocol) telephony also enables such form of communication, however, instead of using regular analog transfer through a regular telephone line, voice is converted into digital information and delivered over the Internet.

30. March 2018

Meet our IP Cloud PBX

Regardless of the size or industry of your business, our IP Cloud PBX is a contact center system for any company wishing to optimize costs and provide better customer support or lead targeted marketing campaigns.