Blog / Business Phone System

2. August 2019

7 Reasons Why Use Contact Center Software in the Cloud

Digital transformation happens across various industries, and there is no reason why it shouldn’t affect contact centers by, among other ways, moving them to the cloud. Read how it facilitates flexibility, location independence, operational cost, security, and other vital factors.

1. August 2019

Power-up your call center management

Customer expectations towards service continuously increase. Running a call center can be stressful. Fortunately, we have prepared a few tips that you can implement in your team today.

25. July 2019

How to split up with a bad phone system

So, you’re thinking about breaking up with your phone system provider because its bad for your business, but you need to be sure that you can do so without harming your profits even more. In this article, we will discuss how to make sure that breaking up is the right thing to do, how to achieve this amicably, and how to ensure that your next relationship with a phone system provider is a long-lasting success.

16. July 2019

5 Reasons To Switch To Cloud Phone System

Are you tired of boring and old-fashioned call centre software? Do you believe that your sales or customer support team could be more efficient and maintaining your phone solution doesn’t have to be a hassle?

5. June 2019

Good practices for growing a small business

Growing a small business is not an easy task, which is why you might be looking for some advice at this stage. Luckily, we’re here to help. Even though there is no single best formula for starting your own business, we’ve gathered some good practices that can give you a head start. See them for yourself.

24. January 2019

Inbound Call Center Market

To put it simply, an inbound call center focuses on receiving incoming calls and an outbound call center employs agents who initiate phone calls.