Blog / Call

21. May 2019

8 Myths About Call Centers: Debunked

Contact centers help numerous companies around the world to grow and succeed by providing excellent customer support. At the same time, they're victims of many well-established myths based on outdated assumptions. We've gathered 8 most common myths about call centers and debunked them one by one.

9. May 2019

Call Center Calls

Depending on their size, call centers make dozens to thousands of calls every day to make sure that customers are happy. In the previous post, we covered the differences between two basic types of calls.