Blog / E-COMMERCE

2. April 2019

6 customer retention strategies

Let’s start with a little math: if you want to quantify how good you are at keeping your existing clients, you can use a simple formula to calculate the so-called customer retention rate:

4. February 2019

How to Improve the Sales

The sales team's performance has a profound impact on profits and makes your team a success. Although in today's world, you need to have sharp elbows and do more than your competition, it’s not impossible! Look at a few ways to strengthen your sales team and increase your sales performance.

22. January 2019

Benefits of E-commerce to customer

A revolution in the way we do business and shopping! We are talking about e-commerce, which is becoming a necessity for many companies in today's modern world. Although customers love it and it has its benefits, it also has its negatives!

12. November 2018

How to increase customer loyalty

Not all satisfied customers are necessarily loyal. Learn how to build customer loyalty and keep your e-commerce revenue flowing.

4. October 2018

Christmas is coming! Is your e-shop ready?

Online shopping has seen a significant boom in recent years. It is easy and comfortable. Therefore, e-shops have been stepping up their game and offering better prices, free shipping or excellent customer service. The situation gets even more rough before Christmas.

e-commerce monitoring customer support connection with customers customer experience call metrics voip data effective meetings agents business phone system ip telephony integrations cloud 1-on-1 meeting gdpr