Blog / Effective meetings

5. December 2018

How to Improve Call Center Agent Performance

Contact centers rely on agents to provide great customer service with every interaction. Without productive agents, you risk losing clients, your reputation and revenue. To be successful, call centers need to boost agent performance. But how?

14. November 2018

Conference call tips

In the globalized world of business, conference calls with colleagues, clients or business partners have become increasingly common. Read our tips and find out how to avoid failure and make conference call like a pro.