As a good sales & customer support agent, you should know the importance of constant development by now. There’s no better way to improve your skills than staying up to date with the latest resources on sales and customer service. If you’re looking for some inspiration, we’ve got you covered: Here are the best resources for sales & customer support professionals.
Read moreCold calling might not be favoured by every sales team - but it’s still an important component of the sales process, especially in the B2B arena. In fact, 78% of decision-makers are said to have taken an action after a cold call. In order to make the desired impact, though, you have to take care of your cold calling script. Here’s how to do it properly.
Digital transformation happens across various industries, and there is no reason why it shouldn’t affect contact centers by, among other ways, moving them to the cloud. Read how it facilitates flexibility, location independence, operational cost, security, and other vital factors.
While running a business, you might want to use a tool which can support your business phone system, customer support, call center, and sales team. All of these can easily be boosted by the usage of a cloud-based solution.
Are you tired of boring and old-fashioned call centre software? Do you believe that your sales or customer support team could be more efficient and maintaining your phone solution doesn’t have to be a hassle?
If you run a call center, you probably know how difficult it is to choose the right tools for your team. Sadly, a single best solution doesn’t exist - but tool integration can easily work wonders. Here’s how to integrate your call center with powerful tools.
While acquiring new clients can seem like a tough job to do nowadays, there is hope in new technologies. With the help of automated marketing and sales solutions, you can improve your team’s results.
