Blog / VOIP

30. November 2018

What is call center all about?

Call centers nowadays are about much more than this mildly obsolete phrase. They are more complex, but most importantly – still absolutely relevant.

28. November 2018

How Does a VOIP Work?

VoIP can help you use standard internet connection to make free phone calls. But how it works is still confusing to some small business owners. Don’t worry, we will explore the basics in this post.

17. July 2018

Start using VoIP telephony in your business

VoIP telephony reduces your business costs – it does not require any complex installation processes and maintenance and it allows you to make phone calls via the Internet from anywhere and using any device.

10. July 2018

CloudTalk and GDPR: How to get ready?

In the previous blog post, we covered the basics of GDPR and its impact on anyone dealing with personal data. Now we will tell you what measures CloudTalk has taken to safeguard your data and what features we have created to make it easier for you to become GDPR compliant.

27. April 2018

Do you know what IP telephony means and how it works?

Traditional phone systems (landlines, mobile phones, smartphones) allow us to communicate at distance. IP (Internet Protocol) telephony also enables such form of communication, however, instead of using regular analog transfer through a regular telephone line, voice is converted into digital information and delivered over the Internet.