Are you tired of boring and old-fashioned call centre software? Do you believe that your sales or customer support team could be more efficient and maintaining your phone solution doesn’t have to be a hassle?
Read moreCloudTalk receives premium usability title for VoIP software from reputable business software directory
Call centers nowadays are about much more than this mildly obsolete phrase. They are more complex, but most importantly – still absolutely relevant.
VoIP can help you use standard internet connection to make free phone calls. But how it works is still confusing to some small business owners. Don’t worry, we will explore the basics in this post.
VoIP telephony reduces your business costs – it does not require any complex installation processes and maintenance and it allows you to make phone calls via the Internet from anywhere and using any device.
In the previous blog post, we covered the basics of GDPR and its impact on anyone dealing with personal data. Now we will tell you what measures CloudTalk has taken to safeguard your data and what features we have created to make it easier for you to become GDPR compliant.
Traditional phone systems (landlines, mobile phones, smartphones) allow us to communicate at distance. IP (Internet Protocol) telephony also enables such form of communication, however, instead of using regular analog transfer through a regular telephone line, voice is converted into digital information and delivered over the Internet.
