Blog / VOIP

5. August 2019

Business VOIP phone system: All you need to know

Business VoIP phone system is a powerful solution that takes advantage of the Internet (instead of a landline connection), to make and receive calls. It might not seem like much, but in reality, can bring your business a lot of benefits. Here’s all you need to know about a business VoIP phone system.

1. August 2019

Power-up your call center management

Customer expectations towards service continuously increase. Running a call center can be stressful. Fortunately, we have prepared a few tips that you can implement in your team today.

25. July 2019

How to split up with a bad phone system

So, you’re thinking about breaking up with your phone system provider because its bad for your business, but you need to be sure that you can do so without harming your profits even more. In this article, we will discuss how to make sure that breaking up is the right thing to do, how to achieve this amicably, and how to ensure that your next relationship with a phone system provider is a long-lasting success.

23. July 2019

What is a Cloud Phone System

While running a business, you might want to use a tool which can support your business phone system, customer support, call center, and sales team. All of these can easily be boosted by the usage of a cloud-based solution.

16. July 2019

5 Reasons To Switch To Cloud Phone System

Are you tired of boring and old-fashioned call centre software? Do you believe that your sales or customer support team could be more efficient and maintaining your phone solution doesn’t have to be a hassle?

30. November 2018

What is call center all about?

Call centers nowadays are about much more than this mildly obsolete phrase. They are more complex, but most importantly – still absolutely relevant.

28. November 2018

How Does a VOIP Work?

VoIP can help you use standard internet connection to make free phone calls. But how it works is still confusing to some small business owners. Don’t worry, we will explore the basics in this post.

17. July 2018

Start using VoIP telephony in your business

VoIP telephony reduces your business costs – it does not require any complex installation processes and maintenance and it allows you to make phone calls via the Internet from anywhere and using any device.

customer support customer experience monitoring customer support cloud-based contact center contact center as a service e-commerce business phone system integrations call center intecom phone integrations pipedrive phone integrations hubspot hubspot phone integrations agents monitoring call connection with customers cloud contact center virtual call center how to start crm phone system for crm features call center features call center outsourcing data sales call centre calling metrics ivr sales cloudtalk productivity voip cloud-based contact ceter ip telephony e-commerce effective meetings 1-on-1 meeting gdpr
Download Call Center Software E-book