{"id":209989,"date":"2024-04-11T12:22:35","date_gmt":"2024-04-11T10:22:35","guid":{"rendered":"https:\/\/staging.cloudtalk.io\/cagri-merkezi-araclari\/cagri-merkezi-guvenlik-standartlari-ve-en-iyi-uygulamalar\/"},"modified":"2026-04-02T15:48:15","modified_gmt":"2026-04-02T13:48:15","slug":"cagri-merkezi-guvenlik-standartlari-ve-en-iyi-uygulamalar","status":"publish","type":"page","link":"https:\/\/www.cloudtalk.io\/tr\/cagri-merkezi-araclari\/cagri-merkezi-guvenlik-standartlari-ve-en-iyi-uygulamalar\/","title":{"rendered":"\u00c7a\u011fr\u0131 Merkezi G\u00fcvenli\u011fi: En \u0130yi Uygulamalar ve \u0130pu\u00e7lar\u0131"},"content":{"rendered":"<div class=\"wp-block-cloudtalk-form-reviews-hero\"><div class=\"form-reviews-hero-block\"><div class=\"form-reviews-hero-block__hero\"><div class=\"form-reviews-hero-block__hero-content\"><div class=\"form-reviews-hero-block__reviews\"><div class=\"form-reviews-hero-block__review\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/02\/G2_Logo.svg\" alt=\"\" class=\"form-reviews-hero-block__review-icon\" \/><div class=\"form-reviews-hero-block__stars\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/02\/star-icon-full.svg\" alt=\"\" class=\"form-reviews-hero-block__star\" \/><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/02\/star-icon-full.svg\" alt=\"\" class=\"form-reviews-hero-block__star\" \/><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/02\/star-icon-full.svg\" alt=\"\" class=\"form-reviews-hero-block__star\" \/><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/02\/star-icon-full.svg\" alt=\"\" class=\"form-reviews-hero-block__star\" \/><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/02\/start-icon-half.svg\" alt=\"\" class=\"form-reviews-hero-block__star\" \/><\/div><span class=\"form-reviews-hero-block__review-number\">1,702 + Yorumlar<\/span><\/div><div class=\"form-reviews-hero-block__review\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/02\/Capterra_Logo.svg\" alt=\"\" class=\"form-reviews-hero-block__review-icon\" \/><div class=\"form-reviews-hero-block__stars\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/02\/star-icon-full.svg\" alt=\"\" class=\"form-reviews-hero-block__star\" \/><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/02\/star-icon-full.svg\" alt=\"\" class=\"form-reviews-hero-block__star\" \/><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/02\/star-icon-full.svg\" alt=\"\" class=\"form-reviews-hero-block__star\" \/><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/02\/star-icon-full.svg\" alt=\"\" class=\"form-reviews-hero-block__star\" \/><img decoding=\"async\" src=\"\/wp-content\/uploads\/2025\/02\/start-icon-half.svg\" alt=\"\" class=\"form-reviews-hero-block__star\" \/><\/div><span class=\"form-reviews-hero-block__review-number\">260 + Yorumlar<\/span><\/div><div class=\"form-reviews-hero-block__review form-reviews-hero-block__review--mobile\">1,970 + Yorumlar<\/div><\/div><h1 class=\"form-reviews-hero-block__heading\">G\u00fcvenlik<\/h1><p class=\"form-reviews-hero-block__hero-paragraph\">\u00c7a\u011fr\u0131 merkezleri, m\u00fc\u015fterilerin ki\u015fisel ve finansal verileri de dahil olmak \u00fczere hassas bilgileri i\u015fledi\u011finden, siber su\u00e7lular i\u00e7in cazip bir hedef haline gelir. Bu nedenle, g\u00fcvenli ve verimli bir \u015fekilde faaliyet g\u00f6stermek isteyen her i\u015fletme i\u00e7in \u00e7a\u011fr\u0131 merkezlerinin g\u00fcvenli\u011fini korumak \u00e7ok \u00f6nemlidir. G\u00fcvenlik teknik raporumuzu g\u00f6r\u00fcnt\u00fcleyin.<\/p><div class=\"form-reviews-hero-block__buttons wp-block-buttons\"><div class=\"wp-block-button\"><a href=\"https:\/\/trust.cloudtalk.io\/\" class=\"wp-block-button__link wp-element-button\" target=\"_blank\" rel=\"noopener\">G\u00fcven Merkezi<\/a><\/div><div class=\"wp-block-button is-style-ghost\"><a href=\"https:\/\/www.cloudtalk.io\/tr\/bir-demo-planlayin\/\" class=\"wp-block-button__link wp-element-button\">Demo Planlay\u0131n<\/a><\/div><\/div><\/div><\/div><div class=\"form-reviews-hero-block__form-section\"><div class=\"form-reviews-hero-block__form-wrap\"><div class=\"wp-block-group wave\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><p><strong>Merhaba!<\/strong> Formu doldurun; sadece bir dakikan\u0131z\u0131 alacak.<\/p><figure class=\"wp-block-video\"><video autoplay loop muted src=\"\/wp-content\/uploads\/2026\/01\/video-wave-hanka3.mp4\" playsinline><\/video><\/figure><\/div><\/div><div class=\"form-reviews-hero-block__form-content\">\n<div class=\"ct-demo-form\">\n<!--[if lte IE 8]>\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2-legacy.js\"><\/script>\n<![endif]-->\n<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/v2.js\"><\/script>\n<script>\n\nlet searchParams = new URLSearchParams(window.location.search);\nsearchParams.has('filled_email');\nlet emailVal = searchParams.get('filled_email');\n\nhbspt.forms.create({\n\tregion: \"na1\",\n\tportalId: \"6195055\",\n\tformId: \"209cca80-551b-4b65-ae93-766d7218210e\",\n    onFormReady: function($form) {\n        $form.attr(\"data-default-form-id\", \"866072\");\n        if(emailVal) {\n            $form.find('input[name=\"email\"]').val(emailVal).change(); \n        }\n    },\n    onFormSubmit: function (form) {\n        window.dataLayer = window.dataLayer || [];\t \n        dataLayer.push({\n            'event': 'demoFormSubmitted',\n            'registrationFirstName': form.find(\"[name=firstname]\").val(),\n            'registrationLastName': form.find(\"[name=lastname]\").val(),\n            'registrationEmail': form.find(\"[name=email]\").val(),\n            'registrationPhoneNumber': form.find(\"[name=phone]\").val(),\n            'registrationUserNumber': form.find(\"[name=demo__users]\").find(\":selected\").val()\n        });\n    }\n});\n<\/script>\n<\/div>\n\n<div class=\"ct-referral-form\">\n<script>\n  hbspt.forms.create({\n    portalId: \"6195055\",\n    formId: \"6a618028-e42d-4ae6-bc9b-002fc38cc18a\",\n    region: \"na1\"\n  });\n<\/script>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div>\n\n\n<div class=\"wp-block-group solutions-benefits\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><h2 class=\"wp-block-heading has-text-align-center\">U\u00e7tan uca koruma<\/h2>\n\n<p class=\"has-text-align-center wp-block-paragraph\">CloudTalk&#8217;\u0131n g\u00fcvenlik \u00f6nlemleri aras\u0131nda u\u00e7tan uca \u00e7a\u011fr\u0131 \u015fifreleme, g\u00fcvenli \u00e7a\u011fr\u0131 kayd\u0131 ve STIR\/SHAKEN ile MAN gibi sekt\u00f6r d\u00fczenlemelerine uyum bulunmaktad\u0131r.<\/p>\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group benefits-grid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"48\" height=\"48\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/06\/NameSecurity.svg\" alt=\"\" class=\"wp-image-216938\" style=\"object-fit:cover\"\/><\/figure>\n\n\n<h5 class=\"wp-block-heading\">U\u00e7tan uca \u015eifreleme<\/h5>\n\n<p class=\"wp-block-paragraph\">VoIP aramalar\u0131n\u0131n ve bulut mesajlar\u0131n\u0131n ba\u015ftan sona g\u00fcvence alt\u0131na al\u0131nmas\u0131n\u0131 sa\u011flar, b\u00f6ylece bunlara yaln\u0131zca hedeflenen al\u0131c\u0131 eri\u015febilir.<\/p><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group benefits-grid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"48\" height=\"48\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/03\/NameCall.svg\" alt=\"\" class=\"wp-image-206760\" style=\"object-fit:cover\"\/><\/figure>\n\n\n<h5 class=\"wp-block-heading\">G\u00fcvenli \u00c7a\u011fr\u0131 Kayd\u0131<\/h5>\n\n<p class=\"wp-block-paragraph\">\u0130\u015fletmelerin \u00e7a\u011fr\u0131lar\u0131 veri gizlili\u011fi d\u00fczenlemelerine uygun bir \u015fekilde kaydetmesine ve depolamas\u0131na olanak tan\u0131r.<\/p><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group benefits-grid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"48\" height=\"48\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/03\/NameEasy-to-Use.svg\" alt=\"\" class=\"wp-image-206825\" style=\"object-fit:cover\"\/><\/figure>\n\n\n<h5 class=\"wp-block-heading\">24\/7 G\u00fcvenlik Ekibi<\/h5>\n\n<p class=\"wp-block-paragraph\">Potansiyel siber tehditlere kar\u015f\u0131 maksimum koruma sa\u011flamak i\u00e7in g\u00fcvenli oturum a\u00e7ma prosed\u00fcrleri, \u00e7ok fakt\u00f6rl\u00fc kimlik do\u011frulama ve d\u00fczenli yaz\u0131l\u0131m g\u00fcncellemeleri ve yamalar.<\/p><\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group solutions-image-text\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group solutions-image-text-single\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\" id=\"usp1\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><h3 class=\"wp-block-heading\">G\u00fcvenlik ve Sertifikasyonlar<\/h3>\n\n<p class=\"wp-block-paragraph\">Bilgi varl\u0131klar\u0131n\u0131 korumaya y\u00f6nelik s\u0131k\u0131 uluslararas\u0131 standartlar\u0131 kar\u015f\u0131layan SOC 2 Tip 2 ve ISO\/IEC 27001 uyumluyuz. Ayr\u0131ca, Avrupa&#8217;daki Genel Veri Koruma Y\u00f6netmeli\u011fi (GDPR) ve Amerika Birle\u015fik Devletleri&#8217;ndeki Kaliforniya T\u00fcketici Gizlili\u011fi Yasas\u0131 (CCPA) ile Sa\u011fl\u0131k Sigortas\u0131 Ta\u015f\u0131nabilirlik ve Sorumluluk Yasas\u0131 (HIPAA) dahil olmak \u00fczere temel veri gizlili\u011fi d\u00fczenlemelerine tamamen uyumluyuz. Ayn\u0131 zamanda PCI-DSS uyumluyuz ve AB-ABD Veri Gizlili\u011fi \u00c7er\u00e7evesi program\u0131na kat\u0131l\u0131yoruz.<br><br>Bu d\u00fczenleyici \u00e7er\u00e7eveler, ki\u015fisel verileri azami \u00f6zen, \u015feffafl\u0131k ve hesap verebilirlik ile i\u015fledi\u011fimizi garanti ederek operasyonlar\u0131m\u0131z\u0131n ayr\u0131lmaz bir par\u00e7as\u0131d\u0131r. Daha fazlas\u0131n\u0131 <a href=\"https:\/\/www.cloudtalk.io\/privacy\/\">Gizlilik sayfam\u0131zda<\/a> \u00f6\u011frenebilirsiniz.<\/p><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"670\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/02\/security-page-badges-v3-1024x670.png\" alt=\"\" class=\"wp-image-292704\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/02\/security-page-badges-v3-1024x670.png 1024w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/02\/security-page-badges-v3-300x196.png 300w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/02\/security-page-badges-v3-768x503.png 768w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/02\/security-page-badges-v3-1134x742.png 1134w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/02\/security-page-badges-v3-654x428.png 654w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/02\/security-page-badges-v3-424x277.png 424w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/02\/security-page-badges-v3-173x113.png 173w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/02\/security-page-badges-v3-88x58.png 88w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2025\/02\/security-page-badges-v3.png 1296w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group solutions-image-text-single\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\" id=\"usp2\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"670\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/10\/offices03_06-1024x670.png\" alt=\"\" class=\"wp-image-258567\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/10\/offices03_06-1024x670.png 1024w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/10\/offices03_06-300x196.png 300w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/10\/offices03_06-768x503.png 768w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/10\/offices03_06-1134x742.png 1134w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/10\/offices03_06-654x428.png 654w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/10\/offices03_06-424x277.png 424w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/10\/offices03_06-173x113.png 173w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/10\/offices03_06-88x58.png 88w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/10\/offices03_06.png 1296w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><h3 class=\"wp-block-heading\">CloudTalk uygulamas\u0131 g\u00fcvenli\u011fi<\/h3>\n\n<p class=\"wp-block-paragraph\">CloudTalk, \u00e7e\u015fitli g\u00fcvenlik belirte\u00e7lerinin bir kombinasyonunu kullan\u0131r. Web aray\u00fcz\u00fcm\u00fcz arac\u0131l\u0131\u011f\u0131yla ileti\u015fim, \u0130leriye Y\u00f6nelik Gizlili\u011fi destekleyen en son TLS s\u00fcr\u00fcm\u00fcyle tamamen \u015fifrelenmi\u015ftir.<\/p>\n\n\n<ul class=\"wp-block-list\"><li class=\"has-small-font-size\">Veriler, istemci ve sunucu aras\u0131ndaki aktar\u0131m s\u0131ras\u0131nda \u015fifrelenir<\/li>\n\n<li class=\"has-small-font-size\">Parolalar geli\u015fmi\u015f tek y\u00f6nl\u00fc algoritmalar kullan\u0131larak \u015fifrelenir ve dahili ama\u00e7lar i\u00e7in saklanmaz<\/li>\n\n<li class=\"has-small-font-size\">WebRTC protokol\u00fc telefon aramalar\u0131 otomatik olarak \u015fifrelenirken, SIP protokol\u00fc aramalar\u0131 TLS taraf\u0131ndan \u015fifrelenebilir<\/li>\n\n<li class=\"has-small-font-size\">M\u00fc\u015fteri kredi kart\u0131 bilgilerini saklamaz, \u00e7\u00fcnk\u00fc bu bilgiler do\u011frudan \u00f6deme i\u015flemcisine sa\u011flan\u0131r ve iletim an\u0131ndan itibaren \u015fifrelenir.<\/li><\/ul>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group common-mistakes has-neutral-grey-50-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><h2 class=\"wp-block-heading has-text-align-center\">Sanal \u00e7a\u011fr\u0131 merkezi yaz\u0131l\u0131m\u0131 kullan\u0131rken g\u00fcvenlik neden \u00f6nemlidir?<\/h2>\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><h4 class=\"wp-block-heading\">Artan<br>\u00dcretkenlik<\/h4>\n\n<p class=\"wp-block-paragraph\">Kolayla\u015ft\u0131r\u0131lm\u0131\u015f s\u00fcre\u00e7ler ve g\u00fcvenlik ihlallerinin neden oldu\u011fu kesinti s\u00fcrelerinin azalmas\u0131 sayesinde.<\/p><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><h4 class=\"wp-block-heading\">Azalt\u0131lm\u0131\u015f <br>Doland\u0131r\u0131c\u0131l\u0131k Riski<\/h4>\n\n<p class=\"wp-block-paragraph\">\u015eifreli ileti\u015fim ve di\u011fer g\u00fcvenlik \u00f6nlemleri, yetkisiz ki\u015filerin doland\u0131r\u0131c\u0131l\u0131k faaliyetlerini \u00f6nleyebilir.<\/p><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><h4 class=\"wp-block-heading\">Geli\u015ftirilmi\u015f <br>Marka \u0130tibar\u0131<\/h4>\n\n<p class=\"wp-block-paragraph\">G\u00fcvenli ve g\u00fcvenilir bir \u00fcne sahip bir \u015firket, yeni m\u00fc\u015fteriler \u00e7ekme ve mevcut m\u00fc\u015fterileri elde tutma olas\u0131l\u0131\u011f\u0131 daha y\u00fcksektir.<\/p><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><h4 class=\"wp-block-heading\">Sekt\u00f6r D\u00fczenlemelerine <br>Uyum<\/h4>\n\n<p class=\"wp-block-paragraph\">\u00c7a\u011fr\u0131 merkezi g\u00fcvenlik \u00f6nlemleri, bir i\u015fletmenin \u00e7e\u015fitli sekt\u00f6r d\u00fczenlemelerine uymas\u0131na ve hukuki sorunlardan ka\u00e7\u0131nmas\u0131na yard\u0131mc\u0131 olabilir.<\/p><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group solutions-image-text-single\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\" id=\"usp3\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><h3 class=\"wp-block-heading\">Veri Merkezleri ve Fiziksel G\u00fcvenlik<\/h3>\n\n<p class=\"wp-block-paragraph\">CloudTalk, d\u00fcnya \u00e7ap\u0131nda 9 konumda Amazon AWS ve Google Cloud Platform taraf\u0131ndan sa\u011flanan, SOC2 Tip II ve ISO 27001 sertifikalar\u0131na sahip y\u00fcksek d\u00fczeyde g\u00fcvenli ve g\u00fcvenilir veri merkezleri kullan\u0131r. Fiziksel eri\u015fimin yaln\u0131zca yetkili personele verildi\u011finden emin olmak i\u00e7in \u00e7ok seviyeli biyometri ve di\u011fer g\u00fcvenlik \u00f6nlemlerini kullan\u0131rlar. Tam yedeklilik, sistem ar\u0131zas\u0131 durumunda veri g\u00fcvenli\u011fini garanti eder. Ayr\u0131ca, CloudTalk \u00e7al\u0131\u015fanlar\u0131n\u0131n veri merkezlerine veya ilgili herhangi bir ekipmana fiziksel eri\u015fimi yoktur.<\/p><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"670\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/10\/people01_15-1024x670.png\" alt=\"\" class=\"wp-image-258586\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/10\/people01_15-1024x670.png 1024w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/10\/people01_15-300x196.png 300w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/10\/people01_15-768x503.png 768w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/10\/people01_15-1134x742.png 1134w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/10\/people01_15-654x428.png 654w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/10\/people01_15-424x277.png 424w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/10\/people01_15-173x113.png 173w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/10\/people01_15-88x58.png 88w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/10\/people01_15.png 1296w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group solutions-image-text-single\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\" id=\"usp3\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"670\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/10\/offices03_04-1024x670.png\" alt=\"\" class=\"wp-image-258605\" srcset=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/10\/offices03_04-1024x670.png 1024w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/10\/offices03_04-300x196.png 300w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/10\/offices03_04-768x503.png 768w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/10\/offices03_04-1134x742.png 1134w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/10\/offices03_04-654x428.png 654w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/10\/offices03_04-424x277.png 424w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/10\/offices03_04-173x113.png 173w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/10\/offices03_04-88x58.png 88w, https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2024\/10\/offices03_04.png 1296w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><h3 class=\"wp-block-heading\">\u015eifreleme<\/h3>\n\n<p class=\"wp-block-paragraph\">CloudTalk, platforma g\u00f6nderilen veya platformdan gelen t\u00fcm verileri \u015fifrelemek i\u00e7in 256 bit \u015fifreleme kullan\u0131r ve API ile uygulama u\u00e7 noktalar\u0131 yaln\u0131zca TLS\/SSL&#8217;dir; bu da Qualys SSL Labs testlerinde \u201eA+\u201c derecesi alm\u0131\u015ft\u0131r. \u015eirket yaln\u0131zca g\u00fc\u00e7l\u00fc \u015fifre paketleri kullan\u0131r ve HSTS ile M\u00fckemmel \u0130leriye Y\u00f6nelik Gizlilik gibi \u00f6zellikleri etkinle\u015ftirmi\u015ftir.<\/p><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group common-mistakes has-background\" style=\"background-color:#f1f5f9\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><h2 class=\"wp-block-heading has-text-align-center\">Bulut ve altyap\u0131 g\u00fcvenli\u011fi<\/h2>\n\n<p class=\"has-text-align-center subheading wp-block-paragraph\">CloudTalk&#8217;ta sa\u011flam bir g\u00fcvenlik altyap\u0131s\u0131 geli\u015ftirmek i\u00e7in b\u00fcy\u00fck \u00e7aba sarf ettik. \u0130\u015fte bilmeniz gerekenler.<\/p>\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><h4 class=\"wp-block-heading\">\u0130zinler<\/h4>\n\n<p class=\"wp-block-paragraph\">CloudTalk, kullan\u0131c\u0131 rolleri (y\u00f6netici, temsilci vb.) i\u00e7in farkl\u0131 izinler kullanarak dahili veri g\u00fcvenli\u011fini art\u0131r\u0131r, bu da potansiyel dahili g\u00fcvenlik ihlallerini ve veri s\u0131z\u0131nt\u0131lar\u0131n\u0131 \u00f6nlemenizi sa\u011flar.<\/p><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><h4 class=\"wp-block-heading\">SSO<\/h4>\n\n<p class=\"wp-block-paragraph\">CloudTalk, mevcut kimlik sa\u011flay\u0131c\u0131n\u0131z\u0131n\/SSO \u00e7\u00f6z\u00fcm\u00fcn\u00fcz\u00fcn ba\u011flanmas\u0131n\u0131 sunar. Desteklenen \u00e7\u00f6z\u00fcm Google SSO&#8217;dur.<\/p><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><h4 class=\"wp-block-heading\">Penetrasyon Testi<\/h4>\n\n<p class=\"wp-block-paragraph\">CloudTalk, g\u00fcvenlik \u015firketine hi\u00e7bir m\u00fc\u015fteri verisi if\u015fa edilmeden y\u0131lda en az bir kez ba\u011f\u0131ms\u0131z, \u00fc\u00e7\u00fcnc\u00fc taraf penetrasyon testi d\u00fczenli olarak yapar. Test sonu\u00e7lar\u0131, hafifletme ve iyile\u015ftirme \u00e7abalar\u0131n\u0131 \u00f6nceliklendirmeye yard\u0131mc\u0131 olur.<\/p><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group solution-faqs has-neutral-grey-50-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container-fluid\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\"><h2 class=\"wp-block-heading has-text-align-center\">Sorular\u0131n\u0131z m\u0131 var?<\/h2>\n\n<div id=\"rank-math-faq\" class=\"rank-math-block\">\n<div class=\"rank-math-list \">\n<div id=\"faq-question-1696346778266\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Bir \u00e7a\u011fr\u0131 merkezinde ne t\u00fcr veriler korunmal\u0131d\u0131r?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Bir <a href=\"https:\/\/www.cloudtalk.io\/tr\/blog\/sanal-cagri-merkezi-nasil-kurulur\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u00e7a\u011fr\u0131 merkezinde<\/a>, hem m\u00fc\u015fterilerin hem de kurulu\u015fun gizlili\u011fini ve g\u00fcvenli\u011fini sa\u011flamak i\u00e7in \u00e7e\u015fitli veri t\u00fcrlerinin korunmas\u0131 gerekir. Bu, sosyal g\u00fcvenlik numaralar\u0131, kredi kart\u0131 bilgileri ve ki\u015fisel kimlik verileri gibi hassas m\u00fc\u015fteri bilgilerini i\u00e7erebilir. Ek olarak, \u00e7a\u011fr\u0131 merkezi temsilcilerinin ki\u015fisel verileri, \u00f6deme bilgileri ve fikri m\u00fclkiyeti yetkisiz eri\u015fime kar\u015f\u0131 korunmal\u0131d\u0131r. Bu bilgilerin gizlili\u011fini ve b\u00fct\u00fcnl\u00fc\u011f\u00fcn\u00fc korumak i\u00e7in \u00e7a\u011fr\u0131 merkezleri, g\u00fcvenli veri i\u015fleme ve depolamay\u0131 sa\u011flayarak s\u0131k\u0131 g\u00fcvenlik protokollerine ve d\u00fczenlemelerine uymal\u0131d\u0131r. Ancak bu, iyi bir <a href=\"https:\/\/www.cloudtalk.io\/blog\/10-proven-strategies-for-effective-call-center-management\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u00e7a\u011fr\u0131 merkezi y\u00f6netimi<\/a> ve detaylara dikkat gerektirir \u00e7\u00fcnk\u00fc bunlar olmadan hi\u00e7bir protokol yard\u0131mc\u0131 olamaz<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1696346779713\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">VoIP ve IVR ne kadar g\u00fcvenlidir?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>VoIP genellikle geleneksel telefon hatlar\u0131ndan daha g\u00fcvenli kabul edilse de, hala baz\u0131\u00a0<a href=\"https:\/\/www.cloudtalk.io\/tr\/blog\/isletmenizi-tehdit-edebilecek-8-voip-guvenlik-sorunu\/\" target=\"_blank\" rel=\"noreferrer noopener\">VoIP g\u00fcvenlik sorunlar\u0131<\/a> ta\u015f\u0131maktad\u0131r. B\u00f6yle bir risk, VoIP sisteminiz do\u011fru yap\u0131land\u0131r\u0131lmam\u0131\u015fsa, bilgisayar korsanlar\u0131n\u0131n aramalar\u0131n\u0131z\u0131 dinleyebilmesidir. Bununla birlikte, \u00e7a\u011fr\u0131 \u015fifrelemesi ve t\u00fcm d\u00fczenlemelere ve g\u00fcvenlik standartlar\u0131na uyan g\u00fcvenli \u00e7a\u011fr\u0131 merkezi yaz\u0131l\u0131m\u0131 kullan\u0131rsan\u0131z endi\u015felenmenize gerek yoktur.<br \/>Bir <a href=\"https:\/\/www.cloudtalk.io\/tr\/interaktif-sesli-yanit\/\" target=\"_blank\" rel=\"noreferrer noopener\">IVR sistemi<\/a>, m\u00fc\u015fterilerin \u00f6nceden kaydedilmi\u015f sorgulara yan\u0131tlar\u0131n\u0131 girerek bir \u015firketle telefon \u00fczerinden etkile\u015fim kurmas\u0131na izin veren otomatik bir \u00e7a\u011fr\u0131 sistemini ifade eder. Bu sistemler, herhangi bir insan m\u00fcdahalesi gerektirmedi\u011fi ve genellikle t\u00fcm aramalar\u0131 kaydetti\u011fi g\u00f6z \u00f6n\u00fcne al\u0131nd\u0131\u011f\u0131nda, y\u00fcksek derecede g\u00fcvenli olarak kabul edilir.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1696346780461\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">\u015eifreleme ne kadar g\u00fcvenlidir?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>\u015eifreleme, yaln\u0131zca yetkili ki\u015filerin bilgilere, \u00f6rne\u011fin\u00a0<a href=\"https:\/\/www.cloudtalk.io\/tr\/analitik\/\" target=\"_blank\" data-type=\"link\" data-id=\"https:\/\/www.cloudtalk.io\/analytics\/\" rel=\"noreferrer noopener\">\u00e7a\u011fr\u0131 merkezi analizi<\/a> arac\u0131l\u0131\u011f\u0131yla eri\u015febilmesini sa\u011flamak i\u00e7in okunabilir verilerin \u015fifresi \u00e7\u00f6z\u00fclemeyen bir formata d\u00f6n\u00fc\u015ft\u00fcr\u00fclmesini ifade eder. Tipik olarak, \u015fifreleme, veri g\u00fcvenli\u011fini art\u0131rmak i\u00e7in parolalar veya biyometri gibi di\u011fer g\u00fcvenlik \u00f6nlemleriyle birlikte kullan\u0131l\u0131r. \u015eifreleme anahtarlar\u0131 korunursa, \u015fifreleme verileri g\u00fcvence alt\u0131na almak i\u00e7in son derece etkili bir yakla\u015f\u0131m olabilir.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1696346781323\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">\u00c7a\u011fr\u0131 merkezi g\u00fcvenli\u011fimi neden iyile\u015ftirmeliyim?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>\u00c7a\u011fr\u0131 merkezinizin g\u00fcvenli\u011fini art\u0131rmak, m\u00fc\u015fterilerinizin verilerini yetkisiz eri\u015fimden korumakla kalmaz, ayn\u0131 zamanda doland\u0131r\u0131c\u0131l\u0131k ve di\u011fer siber su\u00e7 t\u00fcrlerinin riskini de azalt\u0131r. Ayr\u0131ca, g\u00fcvenli\u011fi art\u0131r\u0131c\u0131 \u00f6nlemler alarak\u00a0<a href=\"https:\/\/www.cloudtalk.io\/blog\/11-proven-ways-to-improve-customer-satisfaction\/\" target=\"_blank\" rel=\"noreferrer noopener\">m\u00fc\u015fteri memnuniyetini art\u0131rabilir<\/a> ve markan\u0131za g\u00fcven in\u015fa edebilirsiniz.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1714480599035\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Evden \u00e7al\u0131\u015fan temsilciler i\u015flerini nas\u0131l g\u00fcvende tutabilir?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>\u0130\u015f verilerinin ve bilgilerinin g\u00fcvenli\u011fini sa\u011flamak i\u00e7in,\u00a0<a href=\"https:\/\/www.cloudtalk.io\/blog\/22-call-center-tips-and-tricks-to-make-your-work-a-bit-easier-and-more-enjoyable\/\" target=\"_blank\" rel=\"noreferrer noopener\">evden \u00e7al\u0131\u015fan \u00e7a\u011fr\u0131 merkezi temsilcileri\u00a0<\/a>belirli g\u00fcvenlik \u00f6nlemleri almal\u0131d\u0131r. Bunlar aras\u0131nda g\u00fcvenli bir internet ba\u011flant\u0131s\u0131 kullanmak (halka a\u00e7\u0131k a\u011flardan ka\u00e7\u0131nmak), g\u00fc\u00e7l\u00fc parolalar olu\u015fturmak ve s\u00fcrd\u00fcrmek, i\u015f hesaplar\u0131na yaln\u0131zca g\u00fcvenilir cihazlardan eri\u015fmek ve i\u015fleri bittikten sonra hesaplar\u0131ndan tamamen \u00e7\u0131k\u0131\u015f yapmak yer al\u0131r. Bu temel \u00f6nlemlere uyarak, uzaktan \u00e7al\u0131\u015fan \u00e7a\u011fr\u0131 merkezi temsilcileri i\u015fleriyle ilgili verilerini ve bilgilerini koruyabilir.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1714480612757\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Bir \u00e7a\u011fr\u0131 merkezinde risk y\u00f6netimi neleri i\u00e7erir?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Bir \u00e7a\u011fr\u0131 merkezinde risk y\u00f6netimi, veri ve bilgilerin g\u00fcvenli\u011fini, gizlili\u011fini veya eri\u015filebilirli\u011fini etkileyebilecek\u00a0<a href=\"https:\/\/www.cloudtalk.io\/tr\/blog\/isletmenizi-tehdit-edebilecek-8-voip-guvenlik-sorunu\/\" target=\"_blank\" rel=\"noreferrer noopener\">VoIP g\u00fcvenlik a\u00e7\u0131klar\u0131<\/a> dahil olmak \u00fczere potansiyel tehditleri ve g\u00fcvenlik a\u00e7\u0131klar\u0131n\u0131 belirlemeyi, de\u011ferlendirmeyi ve \u00f6nceliklendirmeyi i\u00e7erir. Ayr\u0131ca, \u00e7a\u011fr\u0131 merkezinin ilgili d\u00fczenlemelere ve standartlara uyumunu sa\u011flayarak, VoIP sorunlar\u0131yla ili\u015fkili riskleri azaltmak, izlemek ve y\u00f6netmek i\u00e7in stratejiler geli\u015ftirmeyi ve uygulamay\u0131 da i\u00e7erir.<\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-cover cloudtalk-cta\"><img decoding=\"async\" class=\"wp-block-cover__image-background wp-image-170641\" alt=\"\" src=\"https:\/\/www.cloudtalk.io\/wp-content\/uploads\/2023\/08\/cs-cta-background.svg\" data-object-fit=\"cover\"\/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\"><h2 class=\"wp-block-heading has-text-align-center has-white-color has-text-color\">Siz vizyonu ortaya koyun, biz de onu ger\u00e7e\u011fe d\u00f6n\u00fc\u015ft\u00fcrecek teknolojiye sahibiz.<\/h2>\n\n<p class=\"has-text-align-center has-white-color has-text-color wp-block-paragraph\">CloudTalk, sat\u0131\u015f motorunuzu yeni zirvelere ta\u015f\u0131yan yak\u0131t olsun. Sesi art\u0131rma ve daha fazlas\u0131n\u0131 kazanmaya ba\u015flama zaman\u0131; \u00e7\u00fcnk\u00fc siz ve ekibiniz daha az\u0131n\u0131 hak etmiyorsunuz.<\/p>\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-fe48e5de wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button btn-regular\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cloudtalk.io\/tr\/bir-demo-planlayin\/\">Demo planlay\u0131n<\/a><\/div><\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>U\u00e7tan uca koruma CloudTalk&#8217;\u0131n g\u00fcvenlik \u00f6nlemleri aras\u0131nda u\u00e7tan uca \u00e7a\u011fr\u0131 \u015fifreleme, g\u00fcvenli \u00e7a\u011fr\u0131 kayd\u0131 ve STIR\/SHAKEN ile MAN gibi sekt\u00f6r d\u00fczenlemelerine uyum bulunmaktad\u0131r. U\u00e7tan uca \u015eifreleme VoIP aramalar\u0131n\u0131n ve bulut mesajlar\u0131n\u0131n ba\u015ftan sona g\u00fcvence alt\u0131na al\u0131nmas\u0131n\u0131 sa\u011flar, b\u00f6ylece bunlara yaln\u0131zca hedeflenen al\u0131c\u0131 eri\u015febilir. G\u00fcvenli \u00c7a\u011fr\u0131 Kayd\u0131 \u0130\u015fletmelerin \u00e7a\u011fr\u0131lar\u0131 veri gizlili\u011fi d\u00fczenlemelerine uygun bir \u015fekilde kaydetmesine [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":212223,"parent":209755,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/ct-evo-solution_page_new.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"ct-post-type":[],"ct-solution":[],"ct-industry":[],"ct-use-case":[],"ct-ai-voice-agent-type":[],"ct-feature-category":[],"ct-tool-category":[],"class_list":["post-209989","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.cloudtalk.io\/tr\/wp-json\/wp\/v2\/pages\/209989","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cloudtalk.io\/tr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.cloudtalk.io\/tr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/tr\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/tr\/wp-json\/wp\/v2\/comments?post=209989"}],"version-history":[{"count":0,"href":"https:\/\/www.cloudtalk.io\/tr\/wp-json\/wp\/v2\/pages\/209989\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/tr\/wp-json\/wp\/v2\/pages\/209755"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.cloudtalk.io\/tr\/wp-json\/wp\/v2\/media\/212223"}],"wp:attachment":[{"href":"https:\/\/www.cloudtalk.io\/tr\/wp-json\/wp\/v2\/media?parent=209989"}],"wp:term":[{"taxonomy":"ct-post-type","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/tr\/wp-json\/wp\/v2\/ct-post-type?post=209989"},{"taxonomy":"ct-solution","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/tr\/wp-json\/wp\/v2\/ct-solution?post=209989"},{"taxonomy":"ct-industry","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/tr\/wp-json\/wp\/v2\/ct-industry?post=209989"},{"taxonomy":"ct-use-case","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/tr\/wp-json\/wp\/v2\/ct-use-case?post=209989"},{"taxonomy":"ct-ai-voice-agent-type","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/tr\/wp-json\/wp\/v2\/ct-ai-voice-agent-type?post=209989"},{"taxonomy":"ct-feature-category","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/tr\/wp-json\/wp\/v2\/ct-feature-category?post=209989"},{"taxonomy":"ct-tool-category","embeddable":true,"href":"https:\/\/www.cloudtalk.io\/tr\/wp-json\/wp\/v2\/ct-tool-category?post=209989"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}