On Demand Webinar

Call Flow Designer: Nail Your Workflow Within Minutes

Martina Redajova

Technical Consultant in Product at CloudTalk

Maintaining exceptional customer service requires juggling with quality and effectiveness. To take some weight off your shoulders, you need automation.

Interactive voice response (IVR) is a must-have for each business. When set up correctly, an average call duration is reduced by as much as 40%. With CloudTalk's Call Flow Designer feature, creating customized IVR is easier than ever.

During the webinar, you will learn:

  • How to enhance customer support management
  • Improve lead conversion
  • 5 common mistakes to avoid
  • Common use cases: Multilevel IVR, Automatic Routing, Forward-to-phone, Post Call Survey

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