Scale Up With Flexible Aircall Alternative
With CloudTalk, you don't have to change providers every time your team expands. Scale seamlessly and support global growth with 160+ international numbers.
| Property |  |  Aircall |
|---|---|---|
| International numbers | 160+ | 38+ |
| Verified Caller ID | — | |
| — | ||
| Real-Time Customer Card | — | |
| VIP Queues | — | |
| Emotion Analytics | — | |
| Custom Reporting | — | |
| Starter price | $25 user/month | $30 user/month |
Trusted by 30,000+ sales & support professionals to power more & better conversations
What Makes CloudTalk a Great Aircall Alternative?
Built for Scaling Sales & Support Teams
CloudTalk is built for growing sales and support teams that need more than basic calling. As your operations expand, CloudTalk scales with you—offering automation, power & parallel dialers, advanced routing, real-time analytics, and coaching tools like listen, whisper, and barge-in. Confidently grow without outgrowing your platform.
Transparent Pricing, Better Value
CloudTalk delivers powerful performance without hidden fees. With 100+ native integrations—like Salesforce, HubSpot, Pipedrive, and Zendesk—you get enterprise-level functionality at an honest, predictable price. No surprise add-ons, no sudden cost jumps—just a platform that scales affordably with your team.
Advanced IVR With Strong Analytics
CloudTalk’s Call Flow Designer lets you build advanced, multi-level IVR and routing logic with over 20 customizable steps—far more flexible than Aircall’s Smartflow. Gain deep visibility into every caller path with granular analytics and unlimited data history, so you can optimize workflows as your operations grow.
Enjoy Crystal Clear Calls Worldwide
Even a few minutes of outage can cost businesses thousands of dollars. CloudTalk offers a powerful, reliable connection with your global customer base, no matter where you’re located. We have built strong relationships with telco partners across the globe to secure better calling routes. CloudTalk is also a registered operator in multiple countries which helps us control important aspects of call quality.
Our call volume tripled in only 2 years. Today, our agents get around 100,000 calls per quarter versus 30,000 back in 2020. With CloudTalk, we can now handle all of this communication easily. It was an excellent choice.
– Head of Customer Service at DiscoverCars
Scale Your Team With Full Flexibility
While Aircall works well with smaller teams, CloudTalk is a flexible solution, ideal for scaling businesses. Expand globally without changing providers every few months as your team grows. To ensure a seamless calling experience worldwide, we also offer the highest number of international numbers in the market. Choose from 160+ options, establish a local presence, and save on fees.
We use Salesforce as our CRM, and the integration with CloudTalk has been seamless. It has enabled us to provide a more personalized experience for our customers and improve our overall service quality
Call Center Sales Manager at MyHeritage
Follow Real-Time, Unified Statistics
Easily access all statistical reports and make informed decisions based on real-time data. CloudTalk’s new call center analytics software allows you to get in-depth insights into your calls, including steps, reasons for missed calls, and more. With the upgraded sorting system, you can focus on the metrics that matter the most across 4 brand-new categories: Agents, Groups, Call Logs, and Messages.
With the new Analytics, I see every step of the way. Was the call missed because my agent was offline? Was it because they were idle? Just busy and already on call? These different steps are really important for us because they give us a better understanding of our teams' setup.
- Service Delivery Manager at Nokia
Integrate Seamlessly – No Coding Skills Needed
Powerful and easy one-click integrations to make your day-to-day workflow more efficient. Bring together your CRM, BI, Helpdesk, and other tools with CloudTalk in just a few clicks.
With over 100+ easy integrations and countless more via Zapier, you can make your conversations more productive.
#1 Rated call center software
Based on 1,800+ CloudTalk reviews on 6 independent software marketplaces & platforms
4.4/5
260 reviews
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1,702 reviews
4.4/5
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4.5/5
260 reviews
Connect agents, customers and other software, together in the cloud
Discover how CloudTalk can provide you with unparallel control over your customer’s experience and start matching their expectations today