INTEGRATED AI BUSINESS CALLING SOFTWARE

Reach More People in More Places with Local Numbers and Unbeatable Call Quality

  • 160+ local calling numbers powered by a multi-carrier network for the widest global reach.
  • International SMS to stay connected with your customers wherever they are.
  • Crystal-clear call quality powered by a decentralized network for reliable performance, even remotely.

Plus, AI-powered calling tools and analytics that take care of time-consuming tasks – so you can focus on what matters most: MORE and BETTER conversations.

1,100+ Reviews on G2

Over sales & support teams use CloudTalk to boost calling performance

81.7%

Increase of call volume

Call volume 81.7%↑, missed calls 23.7%↓.

2.5X

Outbound success rate

Doubled outbound success & halved lost deals.

80%

Decrease in wait time

Wait times cut by 80% and call handling time by 25%.

Tools That Connect Lean Revenue Teams with More People

Easy Call
Routing

CloudTalk’s visual call flow designer makes it easy to set up call routes and rules, so your team doesn’t waste time on misdirected calls.

Dialer That Doubles Your Calls

Automate your dialing to reach 2x more prospects. On-screen scripts, surveys, and quick outcome tracking keep your team efficient and focused on closing deals.

Stay Synced
and Up-to-Date

The bi-directional sync with your CRM and other tools means no more app-switching. Keep everything up-to-date automatically for easy tracking and fewer errors.

How we help

Helping Revenue Teams to Do More of the Work That Matters

Double Your Connections and Consistently Hit Quota

Reach more leads in less time. Automate dialing, streamline follow-ups, and keep your team focused on selling – not on punching in numbers.

  • Sales Dialer: Automatically dial through your list, connecting with 2x more prospects without downtime.
  • Campaign Management & Scheduling: Easily organize, schedule, and track call campaigns to keep your team efficient and on target.
  • Voicemail Drop: Leave pre-recorded voicemails, saving time and ensuring every message is consistent.
  • Click-to-Call: Call any number on the web with a single click, speeding up outreach and cutting down on busywork.

Cut Down on Missed Connections, Callbacks, and Transfers

Keep your team efficient by connecting customers to the right agent the first time around.

  • Advanced Routing Options: Direct calls with features like IVR menus, skill-based routing, and preferred agent connections to ensure each call reaches the right person.
  • Call Queueing & VIP Queues: Prioritize customers by organizing calls into queues, with faster service for high-value clients.
  • User-Friendly Call Flow Designer: Easily set up inbound call flows, with action branching and failover to keep calls on track.
  • Real-Time Adjustments: Instantly update call flows without interrupting active calls for responsive management.

Reach Clients Where They Are

SMS and WhatsApp keep you connected on the platforms clients use daily. With high open rates and real-time chat, engage faster, answer questions, and build strong connections effortlessly.

  • International SMS/MMS: Keep in touch with clients around the world with SMS and MMS that actually work across borders – even in regions that other providers don’t support.
  • SMS Workflow Automation: Save time by setting up automatic texts after calls. No need for your team to do extra follow-ups—just set it once, and it’s done for you.
  • WhatsApp (Inbound and Outbound): Almost 3 billion people are on WhatsApp, and your clients are there too. Use CloudTalk to send messages, answer questions, and keep chats going on the app your clients already use every day.

Get a Complete View of Your Team Performance

Track key metrics, identify trends, and save time with automated insights, helping managers coach effectively and agents stay focused on high-quality conversations.

  • Real-Time Dashboard: Access up-to-the-minute insights on team performance and call metrics, helping managers make informed decisions and support agents on the fly.
  • Call Recording: Record and review calls to maintain quality, support training, and ensure compliance.
  • Historical Agent and Team Reporting & Analytics: Track trends, improve strategies, and develop personalized coaching plans based on individual and team metrics.
  • AI Conversation intelligence: Save time with automated insights on every call. Instantly capture sentiment, talk/listen ratios, and key topics without manual analysis.

Unreliable Calls? Limited Reach? It’s Time to Stop Settling.

Stop settling for dropped calls and limited connections. CloudTalk delivers seamless, reliable calls with a worldwide presence, so you can reach every customer, everywhere. 

Before CloudTalk

With CloudTalk

Call Quallity

Before CloudTalk:

Frequent call drops and outages.

With CloudTalk:

Crystal-clear call quality for uninterrupted communication.

Local presence

Before CloudTalk:

Struggling to obtain local phone numbers in key markets.

With CloudTalk:

Effortless access to localized numbers in over 160 countries.

Integrations

Before CloudTalk:

Dealing with integration headaches and activity tracking issues.

With CloudTalk:

Seamless integrations with your CRM, helpdesk, and other business tools.

Ease of use

Before CloudTalk:

Frustrated with clunky and complex phone systems.

With CloudTalk:

Easy-to-use software for a smooth adoption process.

Analytics

Before CloudTalk:

Manual call review and limited data.

With CloudTalk:

AI-powered analytics and 100% conversation insights, automatically delivered.

Plug into Everything You Use

Easily connect with the tools you rely on—CRMs, helpdesks, and more. Start instantly with built-in integrations, or expand your options with Zapier and Make. Want simple workflows? Our built-in workflow automation makes setup a breeze, even for the non-tech-savvy.

Still on the Fence?

Unsure if CloudTalk is right for you? Let us help make up your mind.

Thousands of Customers Love Us. You Will Too.

Thousands of businesses trust CloudTalk to connect with prospects and customers worldwide. See what real users say on G2!

Expert Help When You Need It. Faster Than “Uh Oh!“

Ditch the wait! Get the #1 rated support with lightning-fast resolutions, getting you back on track in no time.

Get more “Hello’s” with local numbers

Unfamiliar, foreign numbers get ignored. CloudTalk bridges the gap with local phone numbers in 160+ countries.

CloudTalk Alternatives

Alternatives? Sure, they exist. But for superior voice calling globally, there’s only CloudTalk.

Manual Dialing

Great for practicing Morse code with your fingers. CloudTalk automates dialing, tracks calls, and frees you to actually talk to customers.

Because let’s face it, robots can dial and log calls faster than you.

On-Premise Systems

Perfect if you enjoy expensive hardware, constant maintenance, and outdated features.

CloudTalk is cloud-based, so you can ditch the server room and hello, flexibility!

Other Cloud Calling Tools

Software & Tech

Boost efficiency with features like power dialing and intelligent call routing. Close deals, resolve issues faster and get a 360 customer view with powerful CRM and helpdesk integrations.

5 favourite industry features

Power Dialer

Click-to-Call

Automatic Call Summary & Tags

Sentiment Analysis

Number Porting

Financial Services

Ditch the complex phone systems and dedicate your expertise to providing superior financial advice. Our solution scales effortlessly with your client base, allowing you to add or remove lines as needed. Keep costs predictable while guaranteeing seamless communication with your growing clientele.

5 favourite industry features

Call Transfers

Interactive Voice Response (IVR)

Automatic Call Summary & Tags

Sentiment Analysis

Number Porting

Profesional Services

Never miss a billable moment. Ensure you’re always reachable for client calls with mobile flexibility. Gain valuable insights with call analytics to improve service delivery, build stronger client relationships, and ultimately drive business growth.

5 favourite industry features

Power Dialer

Click-to-Call

Automatic Call Summary & Tags

Sentiment Analysis

Number Porting

Education & E-learning

Eliminate lead nurturing roadblocks with crystal-clear calls that convert inquiries into enrollments. Capture key details and enrollment commitments during calls, streamlining your process and ensuring a smooth experience for students and partners.

5 favourite industry features

Interactive Voice Response (IVR)

Power Dialer

Automatic Call Summary & Tags

Sentiment Analysis

Number Porting

Is your existing phone system more drama than dial tone? Book a chat with CloudTalk – we make calls fun again!