“We reduced missed calls by 64% and cut wait times by 85%, while scaling agents 10x”
CloudTalk gives sales, support, ops and hiring teams one voice platform for global calling, powerful workflows, and AI voice agents that take care of the calls your team doesn’t have time for or shouldn’t have to make.
Telephony
Best-in-class voice infrastructure in 160+ countries, ready to scale.
From global numbers to fallback routing, we give your team the core it needs to sound clear, stay reliable, and be reachable everywhere — whether you’re remote, global, or growing fast.
Infrastructure you can count on.
- 160+ countries
- 99.999% uptime
- Multiple carriers
- Redundant servers
- Multi-region backup
Productivity
Built for teams who talk to customers
Give your team the tools to reduce manual work, stay focused on conversations, and handle more interactions without burning out across every stage of the call workflow.
Smarter Outbound Calling
Talk to 10X more people. Spend less time dialing.
CloudTalk’s parallel dialer, voicemail detection, and outbound AI agents help you call faster and focus on high-value conversations, not clicking through lists.
Responsive Inbound Support
Every call goes where it should, or gets answered automatically.
Call menus, smart condition-based routing, call queues + inbound AI voice agents reduce missed calls and let you handle support requests and spikes without stress.
Integrated Messaging & Follow-Up
Not everyone answers the phone. We help you reach them anyway.
Send and receive international SMS and WhatsApp messages to boost answer rates, improve engagement, and keep every conversation connected.
Coaching
Support agents live. Improve them after. Scale your insight with AI.
Help your managers coach in the moment, review what happened after, and uncover patterns automatically, so your team keeps getting better, without adding overhead.
Live Coaching Tools
Jump in when it matters, not after it’s too late.
Listen in on live calls, whisper guidance, or barge in to help when needed. Whether it’s a sales objection or a support escalation, you’re there when it counts.
Post-Call Reporting
Track, analyze and train with every call.
Track and analyze calls with a customizable dashboard. See volumes, outcomes, and agent stats, then dive into logs, recordings, and call routes, all in one place.
AI Conversation Intelligence
Know what happened without listening to every call.
Auto-analyze calls with summaries, transcripts, sentiment, key topics, notes, talk ratios, and more so managers can review more calls, faster, and coach where it counts.
AI + Human
Sometimes you miss a call. Or a follow-up. Or just run out of time.
That’s where AI voice agents come in. Built in minutes, they can make calls, receive calls, and never sleep. Want to hear them in action? Hit play on the demos below. When you’re ready, book a call and we’ll help you build one tailored to your needs.
Integrations
Plug into everything you use
CRMs, helpdesks, applicant tracking systems and more. Get started instantly with 100+ built-in integrations, or expand further with Zapier, Make or CloudTalk’s own workflow automation builder.
What real users are saying
The inside scoop from actual CloudTalk customers.
From 20-Minute Waits to 3-Minute Service
“With CloudTalk, we dropped our missed calls from 80% to 16% and cut wait times by over 85%, while scaling from 2 to 20+ agents.”
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40% Lift in Call Connections
“With CloudTalk, our pre-sales team stopped wasting time on dropped calls and started having more of the right ones.”
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20% More Efficient Call Handling
“We replaced personal phones and manual processes with a scalable VoIP solution and saw a 20% jump in team productivity.”
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40% Fewer Missed Calls
“We replaced personal phones and manual processes with a scalable VoIP solution and saw a 20% jump in team productivity.”
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From 3 Phone Systems to One Source of Truth
“Before CloudTalk, our data was scattered. Now, everything lives in HubSpot — connected, visible, and fully unified.”
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66% More Capacity Without Hiring
“CloudTalk made it easy to scale support fast: we cut handle time by 33% and now handle 66% more calls per agent.”
Read case studyCloudTalk Alternatives
Alternatives? Sure, they exist. But for superior voice calling globally, there’s only CloudTalk.
Great for practicing Morse code with your fingers. CloudTalk automates dialing, tracks calls, and frees you to actually talk to customers.
Because let’s face it, robots can dial and log calls faster than you.
Perfect if you enjoy expensive hardware, constant maintenance, and outdated features.
CloudTalk is cloud-based, so you can ditch the server room and hello, flexibility!
Some cloud tools leave you feeling like you’re shouting into a tin can across town. CloudTalk empowers clear communication on a global scale. Our intuitive interface gets you talking fast, while access to international numbers in over 160 countries lets you connect with anyone, anywhere.
